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f318374f4ed993b54cd23a2ecef76107
idea_cares
Customer: Idea group cheating the customers by adding the packages to the internet connection and asking customer to deactivate them.@116331 Support: Request you to elaborate your concern and share Idea contact number, we will assist you asap. Regards, Shruti https://t.co/LBfZgLCSfr Customer: 7448827507 ..I asked many times customer why with out request you activating the additional packages. https://t.co/lVYXFXdvBL Support: Please dial our toll free number (18008331111) for assistance on your query. Rgds,Pradnya Customer: 3033 my case number which filed in chennai Customer: I am not able to reach above number trying from other network Customer: i am not able to reach this number from other network
e62d9350d3d53b3552548d43ee19c386
VirginTrains
Customer: (2.) @120576 @VirginTrains as I collected my bag, a fellow passenger told me it was done by the refreshments trolley. Support: @120576 Sorry to hear that, which service were you travelling on? Were you able to speak to staff about this? ^HP Customer: @120576 Travelling from Kings Cross to Edinburgh. I wasn't able to speak to staff as I had a taxi waiting. Support: Thanks for confirming, as this is a @120576 service, we'll pass this over for the team to look into for you ^HP Customer: @120576 Thank you. And thanks for your speedy response. Support: @120576 No problem at all ^HP Customer: @120576 Any up date in this? Support: @120576 VTEC, can you guys take a look? ^LC Customer: @120576 Still no response? Customer: @VirginTrains Am I able to assist with anything? ^SH Customer: @VirginTrains Please see above conversation and previous tweet. Thanks Customer: @VirginTrains I am sorry to hear this, If you give us a call on 03457 225 333 we can raise this on our system and get it looked into. ^SH Customer: @VirginTrains Is there an email address as the 0345 number would put me even more out of pocket. Customer: @VirginTrains You can email us on __email__. ^SH Customer: @VirginTrains Thank you, email sent. Customer: @VirginTrains Any update on this? ... Customer: @VirginTrains We're unable to provide updates on this. You'd need Customer Relations directly in writing via: __email__. ^JW Customer: @VirginTrains Thanks for your speedy reply. I emailed Customer Relations a couple of weeks ago and still waiting on a response. Which is why im tweeting. Customer: @VirginTrains Claims of this nature (damage or injury) can only be dealt with in writing by a specific team, they can take a little while to respond. ^JW Customer: @VirginTrains Thanks for the info. Any indication of how long? Customer: @VirginTrains I'm not entirely sure to be honest, but Customer Relations may be able to advise further on: 03457 225 333. ^JW Customer: @VirginTrains Still waiting for this issue to be resolved. It's now been 4 months! I've sent pictures and given all the info you've asked for, several times to each department I've been passed to. And now there's complete radio silence!? Customer: @VirginTrains Hi Frank, have you got a VTN reference number with this? ^MS Customer: @VirginTrains Case Reference: VTN-170819BDBW Customer: @VirginTrains Thanks, we'll chase this up with the team for you. ^MS Customer: @VirginTrains I look forward to your reply Customer: @VirginTrains Any update? Customer: @VirginTrains Hi there, we passed this on to the team. IF you've not yet received a reply please give the team a call on: 03457 225 333. They can look into this for you further. ^JW
ef4e99e4d6cb9bf869102f16e68dc199
MicrosoftHelps
Customer: My laptop is not doing well after the latest @116230 10 update :S Customer: Hi, Ahmed! Can you share more details about what you're experiencing? We're here to help. Customer: black screen of death after closing the lid. Customer: Is this something you're still experiencing with your device? Customer: yes, until i stopped closing the lid to avoid this issue. Support: Hmm. We'd like to know more. Did you make any changes before the issue started? You can also send us a screenshot of the issue. Customer: just a windows update. can't take a screenshot, black screen no cursor. close the lid one or two times more and every thing goes ok. Support: Let's sort this out. Let's go to this link and check the response from Nachappa C K: https://t.co/GCrffTKw41. Keep in touch. Support: Hi, Ahmed! We'd like to follow up on the status of your concern. Feel free to reach us back if you need further assistance. Customer: Nobody replied :) Customer: ok done, thanks. Customer: Nobody replied :) Support: Thank you for the reply. Just to clarify, were you able to follow the troubleshooting steps provided by Nachappa C K on the link? Customer: No i didn’t try because it’s not same issue, i replied to him explaining mine. Support: We appreciate your patience. You can contact our Answer Desk team about the black screen issue: https://t.co/OxxNIS05p7. Support: We hope that everything is working fine now, Ahmed. Share us your thoughts about our support here: https://t.co/sB69wPDRcY. Customer: The fall creators update solved it, thank you🙏.
4e35e12505259e82e1ca04770a47a82f
Tesco
Customer: Hey @tesco! Your faulty diesel pump in Welshpool soaked me in fuel & ruined my clothes. Poor CX meant smelly 6hr drive home with kids! Customer: Hi @tesco Belated reply but wanted to say thank you for getting this sorted. Really good customer service! Support: You're welcome, Will. Glad it's sorted - Laura :)
027938d8ce53c6ce34d2b09ff9913764
Uber_Support
Customer: Please help, I haven't been able to use my account for a few months now and really need an Uber to get to golf this week. Support: Happy to take a closer look. Connect with us through https://t.co/Md7v036OoC and we'll be in touch. Customer: Thanks for the quick reply. I already contacted Uber via that form 3 days ago. I really need to get my account back up for tomorrow. Customer: @Uber_Support I am a seo expert and I am 100% white hat. I checked your website and find many problems.please solve it and get rank
2c2ab68dd48f2f583fbc2fc8a6642943
AskAmex
Customer: Hi Apple Pay is available in France with AMEX? Support: Hi there. thank for reaching out. Please call our France American Express at 01 47 77 70 70, for assistance. Enjoy your day.^I Customer: @210255 And for those with no time to loose on phone with robots? Support: No personal or identifiable information please.^In Support: Hi there. So that I can better assist, please advise the general nature of your concern. Customer: 20 'on phone (press 1, 4...) with answer: No , not possible to take your offer into account even if cannot see well the add ( white/orange) Support: please advise the general nature of your concern. No personal or identifiable information please.^In Support: Sorry for your previous experience and apologize for any lapse in service you received. So that I can better assist, Customer: Obviously American Amex twitter is dynamic./French one....I will use my miles soon and quit.. sorry 2 old to spend time 4 nothing
c3515de5ad224651cd91627bc18ecd04
British_Airways
Customer: How do I get on to customer relations about a missing refund? This has been ongoing for months. Really disappointed. Support: happened. We've also told the Customer Experience team and try to ensure it doesn't happen again. ^Julie 2/2 Customer: Hi, I DMed you a message detailing the incident as the issue is impossible to solve without the ref number and details Customer: Hi just DMed you the update in regards to paypal Support: Hi Lexie, you'd need to make a new booking in order to try paying with your paypal account again. ^Linds Customer: Hi the issue is a missing refund (as detailed in the DMs) not a payment issue. Support: If you haven't received this within 5 working days please let us know. 3/3 ^Lynn Customer: Hi I've send a reply via the inbox Customer: Hi I've sent an urgent message via inbox, can you please check. Customer: Can you please tell me what is going on??I've inboxed.I don't understand how a simple refund drags on and ends with me being further charged Customer: Hi, not only have I not been refunded, but I've been further charged on my card the amount I was supposed to be credited!This is insane!
cfe0584b579baec5c382f7b4b0ccb1f7
AmazonHelp
Customer: Even with additional shipping charges it's cheaper to buy from .com than .in! Why the atrocious pricing? https://t.co/Agqj4E7xKq Support: I do get your concern.The prices are decided by the sellers. You can connect with the seller for detailed explanation on pricing.^MM Customer: So you're gonna let sellers decide any ridiculous price that they wish. No regulations whatsoever? Support: For more information on this, request you to kindly check: https://t.co/gfi8dTn9cO (3/3) ^SV Support: However, occasionally, the MRP of the product delivered might differ from the MRP mentioned on the website. (2/3) ^SV Support: We try to ensure that the MRP mentioned on the website is same as the MRP mentioned on the product that is delivered. (1/3) ^SV
5e023b5dd0145eda9b862301d880db22
Tesco
Customer: any chance you could stop packaging fresh meat in black plastic please? As you can't recycle it here in Derbyshire. Thanks. Support: Hi Mike, I'd like to log your comments for future review. Could you please reply DM your full name, address & postcode so I can do this? 1/2 Customer: Hi @Tesco any update from my Aug17 request to stop packaging meat in black plastic? If I must use plastic I want to recycle. Thanks Support: If there is anything else that I can help you with, please don't hesitate to contact me. Thanks - Gemma 2/2 Support: Morning Mike, we have fed this back to our suppliers for future review. I'm afraid there is no timescale for in regards to an update. 1/2 Customer: Thanks for your response. Mike
ca0692963e19f034ac5adf713e852ac6
AdobeCare
Customer: Hello, I am trying to install my version of CS5 Design Standard on a new laptop, and the serial number isn't working. Thoughts? https://t.co/o5GoZ5eXFn Support: Hi Max, on which OS are you running Illustrator CS5? Thanks ^NR https://t.co/iuwZCjQFFZ Customer: I am using Windows 10 Support: Please check the specs require for Ai CS5: https://t.co/i2IVIMJbTN Windows 10 is not compatible. Thanks ^NR https://t.co/iuwZCjz4Or
9ffcf2106fe73bd48e5aec1cd97ed780
ChipotleTweets
Customer: I don't understand why you guys raised your prices and give less meat. You just lost my business forever Support: Sorry about that. You should always get four ounces of meat per serving. Talk to us more at https://t.co/Ax7W1Dx3Y9 -Sam Customer: How am I suppose to measure 4 ounces? Support: Four ounces should be a heaping scoop. Feel free to ask for an adjustment if the portion looks off. -James Customer: Everytime I ask for an adjustment they say its extra and try to charge me for double steak. Customer: No reply? Thats what I thought
a0556856634fa72993971e51c1ac9cd9
AzureSupport
Customer: Beyond simple load balancing, your Azure apps need hybrid support w/ multi-cloud availability, visibility & security https://t.co/XlHU2GkI7I https://t.co/AiwUy4GPcV Customer: NetScaler VPX 12.0 is now available on the Azure Marketplace! Customer: @12352 All Netscaler 12.0 offerings are missing from Azure Marketplace - any word on when they'll be back? @12352 @162570 @AzureSupport Support: Hi there! We'd like to look into this for you. We'd like to continue the conversation in DM, could you DM us? ^BH https://t.co/EYpi1mphGM Support: Actually, we'd like to partner you with the billing team to assist in addressing - Get started here: https://t.co/heO4tfFVts ^BH
9b444d335c5aff003b3485fd832d4d4b
AirbnbHelp
Customer: L.A. is a universe, not a city. #Airbnbmag followed local Angelenos to explore some of its most inviting worlds: https://t.co/VZaJMQNbcR https://t.co/KWYQcO17WR Customer: why do u charge more than the home is listed at and cleaning fee that the home owner doesn't get , plus service fee. Seems sketchy Support: Hi Dan. You can see our detailed FAQ about service fees here: https://t.co/RnxMopB3Xq. Please feel free to DM us for more information.Thanks Customer: You charge a cleaning fee. You don't do any cleaning and the cleaning fee doesn't go to any one that does clean. Might as well call it the fraud fee. Support: We hope this helps, should you need further assistance; we're always standing by. (2/2) Support: When it comes to pricing, Airbnb does not regulate how much a host can charge, this includes the cleaning and accommodation fees. The only fee that we require are the service fees. However, you can communicate with your host and they can help you by lowering the price. (1/2)
9432a08d835d6f9fc19d1418a21d7bd6
YahooCare
Customer: What is wrong with @YahooCare and #yahoomail I get no responses or help with instability of it on Samsung, inbox items jumping and hiding! Support: Hi Bruce, what issues are you experiencing with Yahoo Mail? Customer: Still having problems, especially on my Samsung Android. Mail in my inbox as I scan sometimes some appear, disappear, then later reappear. Customer: Also, am getting a lot of spam showing up in my YMail! spam file, sometimes as many as 50 a day. Do I have a bug drawing so many of them in? Support: Are you noticing this while using the Yahoo Mail app or the Stock Android app? Customer: Both when I started. Now only using Yahoo Mail app for Yahoo, get disappearing act & jumpiness there. Non-Yahoo mail goes to stock mail app. Support: Ok, try removing and re-adding the account to the default mail app and any other non-Yahoo mail apps that may be accessing the account.
0d65365f7ee9751e3e48c1ae07a06ac6
AskAmex
Customer: Flight delay caused by @AlaskaAir yet even with lounge access via Amex plat I was denied. Great end to the day... @AskAmex Customer: @AskAmex @AlaskaAir I have been delayed every week for over a month going home to the point that I missed my connecting flight. This is not ok Customer: @AlaskaAir @AskAmex 😕😔😟 Support: Hi. Do you need assistance w/ an Amex account? Pls do not release any personal or card information. ^Clarissa Support: Hi I never heard back from you. Let me know if I can assist. All the best. ^Clarissa
a544e53a2f77480f2257e0bbd6c9cde6
UPSHelp
Customer: tonite I spk to Madelyn, someone 2callmetmrw. Y say one thing, do another? What's the point of access points? Nonsense. Support: Please provide the details along with your tracking and contact info via a DM for assistance. Thank you. ^KD https://t.co/wKJHDXWGRQ Customer: Hello UPS, I have a ground package to be delivered tomorrow 10/10. Tracking#1Z15139W0342063266. My bell is on package 2x. #4A. Thanx u.
d4ba6ef90931f4794195a5a452b296db
MicrosoftHelps
Customer: facing problem with Microsoft wireless mouse,,, mouse is in manufacturer warranty... plz call me on 9052000266 & resolve the concer Support: Hi Sai. For security purposes, we advise deleting your tweet with your phone number. What issue are you having with the mouse? Customer: Mouse is not working and I cant find any service center in Telangana state of India. Request to call me and help Support: Hi, Sai. Just to verify, were you able to contact our support? Customer: No the number is an invalid number I cant get to your cx support pls arrange a call from the cx support on my mob +91 9052000266
02ebaba2128b7d8608409f79a75e6f1f
AzureSupport
Customer: Hey @azuresupport, is there a reason why wildcards combined with hosts are not permitted for AllowedOrigins (CORS Blob)? #azTechHelp #azure Customer: Sorry for my very late reply. Now it works for me. It was my fault. Support: That's great to hear. Feel free to reach out if you run into any other issues with Azure. ^FL
2084cd22eb945f8d33d24ef30591adbd
idea_cares
Customer: Idea cares about BILL?? Customer: Yup @21554.... pls consult me before porting Customer: @116331 cares how they can double their profit by giving frustrating services to customer. Support: Sorry for the trouble caused, We request you to please wait till your bill cycle date, if there are any extra charges we will let you know further. Regards, jyoti. Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care Support: Please let us know your exact concern so we can assist you further. Regards, Yogita
0abf27c6e449928f69f1f955f3de627b
GoDaddyHelp
Customer: Why would @116068 do that?! I've got 20+ domains, really don't want to move them all, but I will instead of my pii getting out 🤦‍♂️ https://t.co/jGwYPbej9j Support: The removal of privacy is necessary to transition the domains to Hexonet and cannot be avoided to maintain registration. ^KJ Customer: @172844 No, it's not necessary, as long as the whois email address correctly forwards emails. Other registrars don't require that. Customer: @172844 Furthermore, Hexonet have whois privacy through their WHOISTrustee service.
37c637c9d436679719d86e420e96d2e6
idea_cares
Customer: the compliant. @idea_cares representative was saying coverage issue is fixed. I asked which towers have been fixed? He had no answer 2/2 😡😡😡 Support: Sorry for the trouble caused.As checked your complaint was raised and resolution was given to you . Rgds,Pradnya Customer: What resolution ? Basic cellular coverage and LTE coverage is poor, non-existent 😡 https://t.co/qPaZp8hPhN Support: As checked your concern has been raised it will get resolved by 21/08/2017,please bear us sometime Customer: I need factual evidence of the resolution. Each time you just close the complaint without resolution . Support: Sorry,As your network issue is raised and it will get completed by 21/08/2017. Regards, Amruta Customer: @idea_cares calling me again and again to tell they don’t have resolution to the coverage issue but will close my complaint.@118471 Customer: @118471 New Communication Id C1-99560070347 opened Customer: @118471 @idea_cares @118471 AGAIN shamelessly closed this complaint without resolving the issue 😡😡😡😡 https://t.co/nt9NtbLzrN Support: We want to inform you that, we have done a best possible optimization in your area for network coverage, (1/2) Customer: Show me verifiable evidence that you have done “best possible”. Idea network was working for me until the week you announced Vodafone merge Support: We understand your concern and as informed earlier we have already optimize a best possible network coverage in your area. Customer: So what is your final response? You can’t provide service in my residential area ? Support: We will surely look into the network site to upgrade in your area and revert you as soon as possible.Please bear with us(2/2 Customer: You are assuring that for last two months. Still no progress. Give me a date you will this Support: We will surely look into the network site to upgrade in your area and revert you as soon as possible.Please bear with us. Support: We understand your concern.But as of now this is best resolution we can provide.But don't worry,(1/2)
7cab751ff0c05d82cf9fec5b1a2ffdac
AzureSupport
Customer: #azTechHelp Getting HTTP 502.5 in Web App after migrating to .NetCore 2.0. When will Core 2.0 be available in #azuregermany? Support: Hi there, Core 2.0 was made available in all regions just this week, here are some more details: https://t.co/LPf3QytrCH ^DY Customer: @244431 Any Updates .NET Core 2.0.3 in Azure Germany? Have to do self contained deployment to get the application running, but this hurts startup time a lot. Support: We are looking into this and will advise shortly. ^FC Customer: 2.0.3 is deployed in the Global Cloud since two weeks. Support: Based on a similar question asked on https://t.co/YiPq3aaJIk , 2.0.3 will be available in Germany in roughly 1-2 weeks. ^FC Customer: Thank you for the Information. Is there something like https://t.co/fY4NJCvYnC for the GermanCloud? @244430 Customer: @AzureSupport I don't think there is. We should try to use the same announcements and add info for other cloud, though dates are usually not know exactly at that point. Anyway, soon for me Core! Customer: @AzureSupport Would be nice to have a least the known status of the rollout, even if there is no known timeframe.
69501997e5ad7a95f0eb17c6e3d4458b
AmazonHelp
Customer: Dear Amazon, I had written a review for "ECS Mini Rugby BT WL Speaker". Why are you not publishing it? ID: sushantmajhi @119356 @115850 Support: My apologies but the reviews won't post if they don't meet the guidelines mentioned here: https://t.co/NL0u2s7c73. ^HA Customer: It meets all guidelines. There are no Obscene/inappropriate remarks. I have just written what i went through. Can u please publish it. Support: A review will be published automatically if it meets the guidelines shared earlier. I'd request you to check again. ^MA Customer: I have only mentioned truth! If you want 5 star to publish it on your portal, then do not expect it after what your seller did! sushantmajhi Support: Hi, kindly follow the review guidelines and your review will surely be posted. ^HN Customer: I sincerely request you to post my review. I do NOT want any of the innocent customers to get trapped in the unethical selling practices. Support: Reviews failing to comply with the guidelines can't be published. However, I'll share your feedback internally. ^CB Customer: the only problem with the review is: its not "Sweet" as you want. Please think of your customers and do not support unethical practices. Support: mentioned here: https://t.co/NL0u2rPBfv the review is posted on the website. (2/2) ^AG Customer: Dear Amazon, do not fool your innocent customers. Please post my review or tell me what guidelines i've missed. #ScamAtAmazon Support: Sorry to know you feel this way! As stated please refer to the correspondence sent for more info. ^SV Customer: @118702 @4030 @4168 @115821 respected retailers, please look how Amazon supports unethical practices. I can't review too! Shame Customer: @118702 @4030 @4168 @115821 I went thru d guidelines. Only issue is: I'm raising my voice against an unethical malpractice which Amazon wants to shield. #ScamAtAmazon Customer: @118702 @4030 @4168 @115821 Dear Amazon, why r u not publishing my review? I hav email communications to prove every word of it is 100% correct. Username: sushantmajhi Customer: @118702 @4030 @4168 @115821 Will you publish it if i will sugar-coat the review? But that won't be genuine? #ScamAtAmazon #Day2 Amazon not publishing authentic review! Support: Further, we'll not be able to provide any additional insight on this. 2/2 ^MA Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 See how Amazon supporting unethical retail practices. Shame! #Day2 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 What stops you from posting an Authentic review? Are you afraid of getting exposed? #ScamAtAmazon @131283 @144775 @2517 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, People trust on your brand name when they buy anything from your website. Why do you want to fool innocent customers.Stop Scams Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 A lot of people are facing similar problems. Least they know that this is a scam to liquidate faulty e-products. Please do not support Scams Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 My review will help a lot of innocent buyers to avoid the trap. Please do not fill ur pockets unethically. #ScamAtAmazon #Day2 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Its been 2 days and Amazon is still reviewing 1 post. How much more time? Why r u scared of 1 review. Something is fishy! #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon Despite meeting all ur guidelines,u haven't posted my review. Surely there wud be a reason behind u fooling ur customers. #Day3 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 I will wait n see how long u can carry on this unethical practices against ur innocent customers and their faith. #ScamAtAmazon #Day3 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Its been 3 days & u r still discussing my review internally. Can u post my review. It is not sugar-coated but is genuine. #Day4 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, More and more of your loyal-n-innocent customers are getting fooled everyday. Please don't add fuel to it. #ScamAtAmazon #Day4 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Hope u r done with ur internal review. When will you post it for ur customers benefit. #ScamAtAmazon #Day5 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Amazon, Do not encourage malpractices at the expense of ur customers. Post my review which will help innocent buyers. #ScamAtAmazon #Day6 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, When will you post my review. More u delay, more innocent customers r getting trapped every moment. #ScamAtAmazon #Day6 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Hello Amazon, If u don't see anything wrong in the review, why don't you post it. Why support malpractices unethicaly? #ScamAtAmazon #Day7 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Please think of customers hard earned money. Stop malpractices. They don't even know they've fallen in ur trap. #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, When will you publish my review. Please don't let your innocent customers get trapped in ur malpractices. #ScamAtAmazon #Day9 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, U cudn't find any word of my review which doesn't comply with your policy. Then what stops u from publishing my review? #Day9 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, One more day passed & u have so not posted the review. Please think beyond filling ur pockets unethicaly. #ScamAtAmazon #Day10 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, If you cudn't find out in 11 days, then accept my review has nothing against ur policy guidelines. #Day11 #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Please stop selling faulty e-products to your innocent customers. Please post my review. Stop the scam. #ScamAtAmazon #Day11 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Please post my review. Stop the scam. Please stop selling faulty e-products to your innocent customers. #ScamAtAmazon #Day12 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, its been 13 days now. Have you found out anything in my review which does not comply with your review-policy? #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, When will u post my review n Stop the scam. Please stop this malpractice of selling faulty e-products. #ScamAtAmazon #Day13 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Please post my review as you haven't found out any issue. Stop malpractice of selling faulty e-products. #ScamAtAmazon #Day14 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 Dear Amazon, Request u to keep ur customers interest on priority. Else ur customers will stop keeping YOU on their priority. #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 What a joke!Lol Amazon is asking me for feedback again😄 What will u do with my review? Block it? Shame on u! #unethical #ScamAtAmazon #Day15 https://t.co/Y0v3CfbXVr Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Have you published my review? Or are u still busy selling your faulty e-products? Stop your malpractice. #ScamAtAmazon #Day16 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Hello Amazon, looks like ur priorities r clear. U wanna continue filling up your pockets at ur innocent customers cost. #ScamAtAmazon #Day17 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will the day come? When will u publish my review. Be truthful to your customers. #ScamAtAmazon #Day18 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will u publish my review. When will u stop these dirty malpractices. #ScamAtAmazon #Day19 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will u stop cheating ur innocent customers. Why r u scared to publish my review. Let truth prevail. #ScamAtAmazon #Day20 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Why r u scared to publish my review. Why are you so afraid to let the truth come out. #ScamAtAmazon #Day21 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Why are you so scared to publish my review despite the review being compliant with your policy. #ScamAtAmazon #Day22 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 The best part about Amazon is: Their priorities are very clear. Just fill their own pockets & do hell with customers. #ScamAtAmazon #Day22 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Hello Amazon, Its been 23 days & you are still busy filling your pockets n fooling your customers. Amazing Amazon. #ScamAtAmazon #Day23 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Why r u so scared to discuss on Twitter? I'm ready to attach all email/other proofs to prove my review. #ScamAtAmazon #Day24 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Just to remind you...its been 24 days since you are cheating on your customers hard earned money. Sigh! #ScamAtAmazon #Day24 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Its Silver jubilee now! Lol Amazon doesn't feel any shame in looting money of their innocent customers. Unethical! #ScamAtAmazon #Day25 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Sooner or later, Truth will definitely prevail. U will have to stop this filthy malpractice. #ScamAtAmazon #Day26 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, You cudn't find a word in my review which doesn't comply with ur policy. Yet you haven't posted my review. #ScamAtAmazon #Day27 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, There's something like height of shame. You've already crossed that with ur filthy greed to mint money :) #ScamAtAmazon #Day27 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, For how long can u hide the truth? U have to stop this filthy malpractice. U'll have to publish my review. #ScamAtAmazon #Day28 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Fact #1/13: My email conversation. PFA. This shows frustration of innocent customers after getting trapped by Amazon. #ScamAtAmazon #Day28 https://t.co/52xUlVCSFe Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Fact #2/13: Review page of this product. PFA. There r many customers exposing this scam but Amazon has not published any of those reviews. https://t.co/CAHclZGAaT Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, I know, u r ashamed as ur malpractices r getting exposed. Please wait for some more proofs to unveil in next few days. #Day29 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Hello Amazon, Customers have made u what u are today n not d other way round. Don't fill ur pockets by thugging them :) #ScamAtAmazon #Day29 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Hello Amazon, When are you publishing my review? :D #ScamAtAmazon #Day30 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, What is ur excuse today? Heard, you've started lying as well? Are u tired of selling faulty e-products? :) #ScamAtAmazon #Day30 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, you can loot innocent customers money but not for long. Truth will definitely prevail. #ScamAtAmazon #Day31 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Its always interesting to fight against society evils. But sooner or later, Truth has to prevail. How long can u avoid posting my review? :) Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Its Day 32. :) #ScamAtAmazon #Day32 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, One can hold truth for sometime but it always prevails. Stop selling faulty e-products through malpractice #ScamAtAmazon #Day33 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will you stop this filthy malpractice of unethicaly looting innocent customers hard earned money? :O #ScamAtAmazon #Day33 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Happy Navratri. Atleast now feel some shame and publish my review. Think of ur innocent customers. #ScamAtAmazon #Day34 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Fyi. Its Day 35. #ScamAtAmazon #Day35 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Its amazing, surprising and disgusting to see how shameless you are. Don't cheat your cust on their face. #ScamAtAmazon #Day35 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Please stop selling faulty e-products to your innocent customers. #ScamAtAmazon #Day36 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Its been 37 days and Amazon is still reviewing one post. Lol. Enough of fooling Mr. Amazon. Shame on you! #ScamAtAmazon #Day37 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Hope u r done with checking compliance of my review. Can u post it now? It wil help ur innocent customers. #ScamAtAmazon #Day38 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Have u found any compliance issue yet with my post? Think of ur innocent customers and publish the review. #ScamAtAmazon #Day39 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Amazing Amazon has taken 40 days to check compliance of one review. Curious to see how many days more! Lol :D #ScamAtAmazon #Day40 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Don't just fill up your pockets with your filthy malpractices. Think of your customers. Be ethical. #ScamAtAmazon #Day41 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Happy Dussehra! :) Today is such an Auspicious day. Atleast now feel some Shame and post the review. #ScamAtAmazon #Day42 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 How greedy can someone be. Shameless Amazon's greed is insatiable. How much more will u loot ur innocent customers? #ScamAtAmazon #Day43 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Happy Gandhi Jayanti. Atleast now stop selling faulty e-products. #ScamAtAmazon #Day44 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Give me one reason why u haven't published my review? Stop this malpractice of selling faulty e-products. #ScamAtAmazon #Day45 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When are you publishing my review? #ScamAtAmazon #Day46 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Its Day 47 and i still dont see my review posted! How many more days wil u loot ur innocent customers? :O #ScamAtAmazon #Day47 Support: We understand your concern. To post a review, you need to adhere to guidelines mentioned here: https://t.co/Vt8llYjmkR ^SV Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will u stop selling faulty e-products to ur innocent customers? Y r u still holding on my review? :O #ScamAtAmazon #Day48 Customer: Dear Amazon, please don't try to understand "my concern"! Please post my review to help ur innocent customers. #ScamAtAmazon #Day48 Support: The review should be only about the product and the performance. Hence, its on hold. Kindly follow the review guidelines.^HR Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Y have u not published my review which wil help ur own customers to keep away from your faulty e-products? #ScamAtAmazon #Day49 Support: here: https://t.co/beaaDm0muc, we'll get back to you soon. (2/2)^AP Support: Apologies for the inconvenience. We'd like to look into it and help you. Kindly fill in your details (1/2)^AP Customer: Each word in my review is absolutely compliant n to d point. Don't come up with nonsense excuses to continue ur malpractices! #ScamAtAmazon Support: Apologies! We welcome all reviews on our website as long as they abide to the guidelines here: https://t.co/NL0u2rPBfv. ^SI Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will the time come. When will you get some shame. When you publish my review? #ScamAtAmazon #Day50 Support: You may refer to the guidelines here: https://t.co/vWiID0OOsG and repost. ^SG Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, I just want to tell you that truth will definitely prevail n u'll have to stop this malpractice sooner :) #ScamAtAmazon #Day51 Customer: Its time you refer to your own guidelines Amazon! :) I have already referred multiple times. Shame on u! #ScamAtAmazon Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, What is the reason u have held back my review? Why are u so scared of the review? Let truth come out! :) #ScamAtAmazon #Day52 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Its 53 days have passed and you still shamelessly say that you're reviewing one feedback! Lol #ScamAtAmazon #Day53 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When will you publish my review? :) #ScamAtAmazon #Day54 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, There is a limit to being shameless. Stop these malpractices of selling faulty e-products. #ScamAtAmazon #Day55 Shame on you🤔 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Hello Amazon, U can see these faulty e-products but not for long. Unethical malpractices cannot go on for long! Shame! #ScamAtAmazon #Day56 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Why are you scared of my review? :O Stop this scam of selling faulty e-products. #ScamAtAmazon #Day57 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, Your scared-ness clearly proves that u r cheating ur innocent customers by selling them faulty e-products. #ScamAtAmazon #Day58 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Why is Amazon afraid to publish a Review which exposes a scam of selling faulty e-products? Its https://t.co/Z6ziqKUMkq #ScamAtAmazon #Day59 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Amazon is dead scared to publish my review fearing scam wud come out! It will anyways come out Mr. Amazon! 😃 lol #ScamAtAmazon #Day60 Customer: @4030 @118702 @115937 @4110 @4168 @119356 @115821 @131283 @144775 @2517 @115830 @115850 Dear Amazon, When a company takes 66 days to verify 6 lines of review,it shows how much they are scared of the review! #ScamAtAmazon #Day66
30ce96b66385058d56db0b7599d0f419
HotelTonightCX
Customer: Don't forget, @148884 prices aren't real - there's often additional 'resort fees' on top. Read the small print! Support: Hey Jason - we list all fees on the booking screen, Give us a call at 800.995.6698 if we missed something! Customer: @148884 app compares hotels with different hidden fees, completely invalidating their value prop. Extra fees in small print is BS. Customer: @148884 If it's necessary to compare the small print of every hotel separately, and manually add on additional fees what's your purpose? Support: Yep, some fees are collected directly. Thank you for the feedback though! We're always looking to improve user's experience!
bf659e6b511c52abd8321399b6920e7a
SpotifyCares
Customer: https://t.co/wNUMuHZisE THISSSS 1202 VOTES IDK HOW MANY PEOPLE MUST SUFFER!! MAKE IT HAPPEN!! YOUR RELEASE RADAR ALGORITHM SUCKS!!! Support: Hey Kevin! We don't have any info on this right now, but we'll let the right team know it's something you'd like to see /GU Customer: I mean you guys gave a status update almost a year ago......¯\_(ツ)_/¯ https://t.co/QqjGYQ7R39 Support: Don't worry, we're passing on all feedback to the right folks about this. In the mean time, give us a shout if anything else comes up /CH Customer: WOW can clear search now but focus on the real issues like release radars based on follows. Y'all act like we watching porn not on incognito Customer: Your move @115888 it's been two months since you "passing on all feedback" Support: Hey again! We're afraid we don't have any info yet to share right now, but rest assured your feedback's been noted /AN Customer: Bet you it will be the exact same in 6 months Support: We hear you loud and clear, Kevin! We can’t make any promises, but all your feedbacks have been passed on to the right folks /AN
7b8c28b86ecd6a49b90662566f4dccaa
idea_cares
Customer: we don't have 4g network in our city (Patan Gujarat) but jio 4g is everywhere, in my city even in my village. Y? M 😭 idea user. Support: Sorry for the trouble.We will get you updated,once we have the information about it.Regards,Pritam Customer: What happened ? You haven't updated me yet. Support: We understand your concern. Our team is continuously working to launch 4g services where it is pending and update you the same. Customer: Do it as soon as possible because there are so many regular idea users here. Support: we are working on it and will update to you. If 4G launched in nearby future. Regards, Vicky 2/2 Support: We request you to dial 121444 to know 4G coverage in his area. If not available right though, 1/2
3a8de96e05486ab3adea6a9fb348ed00
HotelTonightCX
Customer: I wouldn't recommend @148884 to ANYONE!!! GARBAGE!!!!!! Support: Hey Yesenia – that isn’t what we like to hear. Email __email__ so we can learn more
55ff6cc1b67f7ad9b22ef330f12277a9
SouthwestAir
Customer: You should be proud of Rachel on fl#1801 Chicago to MN. The rest of them need to learn some manners &how to treat customers! Support: Our apologies if our Customer Service fell short of expectation, Jen. Please know we've taken your feedback to Heart. ^NC Customer: You guys did great in handling it!!! Thank you
ae27a474b45379c5abb49cdab60e2739
Uber_Support
Customer: I am missing my monthly Business Travel Reports again please help @Uber_Support @137362 months: June and July Customer: @137362 once again, I am missing my report :( can you send it please @Uber_Support Support: We're sorry to hear about the trouble. We've found your request and a member of our team will get back to you as soon as possible.
03bc58e8216bb6d2e57632c239516270
VerizonSupport
Customer: @115722 I have 100/100Mbps but am only testing about 50/100Mbps. Can you help? Customer: Hi Chris, Are you testing your service wired or wireless? ^NHP Customer: Wireless, keeping in mind the upload frequently exceeds 100mbps Support: Thanks! Have you already tried factory resetting the router by holding down the reset button on the back for 15 seconds? ^DDD Customer: Hi there, thanks for the support. I did try the factory reset and I'm still getting about 60Mbps maximum on the download. Upload is fine. Customer: Are you able to locate your battery back up box? ^NHP Customer: Still not working unfortunately. Customer: Are you connected wired or wireless? ^NHP Customer: Hi there. I am still having issues with my service. I have 100/100Mbps, have done router and ONT resets, and DL is capped at 57Mbps MAX! Support: We can help Chris! Are you testing with a hardwired or wireless device? ^DDG Customer: Wireless, however, my upload speed is consistently over 120 Mbps even on wireless, so that leads me to think wireless shouldn’t be the issue Customer: After troubleshooting, I am beginning to think there is some original rate cap on my account from my original 50Mbps speed that still exists Support: Are you near the router? ^ADP Customer: Yep! Support: Thanks! Please follow and DM us at your convenience. ^DDD Customer: Following, will DM
a0dd574d9087139c6b2a348239e6e57d
AmericanAir
Customer: Gate change w/o notice 2 diff terminal flight cancelled due 2 maintenance issues no flights til SUNDAY no refunds #neveragain Support: Well this isn't the experience we wanted for you at all. Our sincerest apologies. Customer: My sincerest goodbye. I'll be sure to wave from @Delta @JetBlue or @SouthwestAir
06c4616c48351ec79d427d1823ced754
SpotifyCares
Customer: Did you take away the place on the artists' page that shows which playlists they are featured in? I always found that helpful Support: Hey! Scrolling to the bottom of the artist page, you'll see playlists they're featured on in the "Appears On" section. Hope that helps /NL Customer: Ok cool, it's just not only playlists and it's much easier to access under the artist bio like it used to be but thanks anyway :) Support: We're always tweaking features to improve the overall experience, so we'll let the team know you miss seeing playlists artists are on 🙂 /DW Customer: Thank you for coming thru with this 🙏🏼🙏🏼😊 Support: Hey, no worries! Let us know if you ever need us again. We'd be... https://t.co/LgAM6ky9Vv /RB
9b9234213913eff28745589ee4ed2e48
AskPayPal
Customer: Can you give me a definition of deliivered @117473 bcos sending something and me receiving it 2 different things Support: Hi there, we're so sorry about this negative experience. If you need assistance still, please send us a DM and we... https://t.co/FZkdw0gQUp Customer: Sorry not been on TW, no help required thanks, I just accepted I'd paid the money and it didn't matter that they didn't send the product
b295f245e557833f9d929fcd3a271b95
comcastcares
Customer: Hello, SB6190 listed is 1.44 Gbps . The SB6183 is 644Mbps. Comcast needs to correct https://t.co/BXsnDQri1H https://t.co/vb3o1x1ZjA Support: Hello Matthew, thanks so much for reaching out we really appreciate it. Please DM me if I can be of any assistance, we are here 24/7. -ADW Customer: Hi, no need to DM, but rather have someone who manages the site pages for Comcast, to update the information I provided. Thank you.
f1282bc2b5490a62a0efc75c6da1353e
ArgosHelpers
Customer: #ArgosTesters Absolutely loving our new DeLonghi Espresso and Cappuccino coffee maker. Thank you Argos and a great product. https://t.co/zydLZpRKNh Customer: @ArgosHelpers This looks amazing😊 Customer: @ArgosHelpers Really happy with it. Thank you. Support: @126956 Must admit it does look nice, Graham 👍 -Jack
5f7fd9653c58fd5195653d51ecddde48
Safaricom_Care
Customer: Shame on you @Safaricom_Care , @119309. How does a reversal to a wrong till number take more than 3 weeks? 0714550908 Customer: @119309 not yet Support: Kindly get in touch with the bank for assistance.^BD
56d818daa0257945476a635c82629442
HotelTonightCX
Customer: this is case 9885246; spoke to front office mgr; said Expedia never relayed my no show info, dishonest Support: Sorry to hear about your flight. While our bookings are final, we'll do our best for an exception in this case, but can't guarantee
281dd06438470f7691857a5d40f8e280
IHGService
Customer: We provide parking services for luxury hotel properties, such as @121349. Thank you for the opportunity! #canneryrow #montereybay https://t.co/tYfCf0rTia Customer: @121349 Car damaged due to negligence of your parking garage. Yet never heard back after emailed + called + tweeted #badcustomerservice #stayaway Support: Sorry to see this. Please send details (confirmation #/name, hotel, dates) via DM so we can follow up accordingly. ^ev https://t.co/2rT0l9N9Cu
f25492c9a9880b42514e4d48b3c185fa
AldiUK
Customer: @Tesco @117246 https://t.co/CtoXlYN9bJ Support: @Tesco @117246 Hi David. We’d like to confirm that all Aldi meat is pre-stunned and we do not label any products as Halal certified. Customer: @623648 @Tesco @117246 A 'halal' stun is not good enough. https://t.co/0xWXxPXSI8 Customer: @Tesco @117246 Many thanks Customer: @623648 @Tesco @117246 And the exemption applies only if the meat is for the consumption by Muslims. Selling it mainstream is technically illegal on both...1/2 Customer: @623648 @Tesco @117246 2/2 ... animal welfare and employment law. One must hope none of the supermarkets are deliberately breaking the law.... Customer: @AldiUK @Tesco @117246 halal needs labeled I won't buy it, dislike muslim full stop @Tesco @AldiUK @117246 Customer: @AldiUK @Tesco @117246 It is not about Muslims, it is about following the law where it applies to animal welfare and employment legislation. Customer: @AldiUK @Tesco @117246 Our major supermarkets are not breaking the law?! Are they? Customer: @AldiUK @Tesco @117246 But thankfully the supermarkets linked to this Twitter feed will obviously all will be in the clear.... I am awaiting confirmation......... Customer: @AldiUK @Tesco @117246 I suspect I will be waiting some time though. Customer: @623648 @AldiUK @Tesco @117246 dont ask if it is halal, ask if it was ritually slaughtered, as it can quite easily become non-halal (haram) but it will always be classed as ritually slaughtered
1b332098888dbb5aff311ad0cd46db02
sprintcare
Customer: Just so you know @115714 "Works for me" is not an effective motto Support: Cameron, thank you for reaching out, how may I help you? -NT Customer: It's more of a how can I help YOU
af8323c1caea208ed92287823df9a106
Uber_Support
Customer: I requested a trip but the driver was rude he refused to take a trip after i was in his car and he charged me for no reason https://t.co/1mrAsTHyxE Support: That doesn't sound right. DM us the email address connected with your account so our team can follow up with you! Customer: Ok. Will they contact with me? Support: This issue seems to be resolved as you've been refunded. Can you please clarify what you're asking? Customer: Is that the only thing #uber can do? I told u the driver was rude and he kicked us out of the car after accepting the ride with no reason. Support: Hey, Niso! We can confirm that we've received your support inquiry and a member of our team will be reaching out shortly. Customer: You are making a Bad reputation for you Customer: They told me to contact with the driver but the problem he didn’t answer or he will call after midnight!!! Support: Hi Niso, our team has recently responded via email. Please reply there if you have additional questions.
3f2eb62c98bb483260e13755ebc51a55
British_Airways
Customer: just started a new life in Brazil and you've lost my suitcase with my life inside. #thankyou #getintouch Support: Hi Toralf. We're sorry your bag hasn't arrived. Did you report in the airport? ^N Customer: Yes , hundreds of pounds worth of textbooks , clothes and over 3000BRL alongside my dogs medallion who passed away #letshopeitsfoundasap Support: Hi Toralf. We completely understand your upset, especially with moving to a new country. Use this link https://t.co/wgnDp22XDr (1/2) Customer: Rio they said it was in LDN and here it says 'missing' , hope it turns up with everything otherwise you'll be paying for it all. Support: Hi Toralf. Hopefully you'll get an update soon. Thanks for your patience. ^TonyM Customer: No result , please give me an email address for the UK claims department , the claims dep in Rio won't deal with non residents. Support: number and we will check for the claim your referred to in previous messages. (2/2) ^N Customer: Is there anybody within your relations department that has one iota of understanding for your consumers if so please send them my way https://t.co/IGHTa6H44W Support: Thanks for getting back in touch, Toralf. Please reply to the last email if you need further help. ^Stephen Customer: I did instantly and haven't received a reply, I've been in brasil since August and am no closer to any sort of resolution Support: We're sorry for the problems you had with your baggage, Toralf. If you replied to your email, you'll get a response soon. We'd suggest you make a claim through your travel insurer. ^Liz
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Customer: How I go from peacefully protesting hate groups to getting a KKK #Uber Driver in the same day #RacistUberDriver https://t.co/vICmu91OaQ Customer: @115873 your driver was rude to my husband @538425 🙄
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Delta
Customer: your employee in Laguardia physically assualted my wife today because she took a photo of his behavior. Here's photos of him hitting https://t.co/IukVmC1RVE Support: I am very sorry to hear about the event you are describing. Please share more details via Direct message so I can escalate to... 1/2 Customer: So no management have contacted me after two days. You would think they would take assault seriously. Next stop is the media. Support: I really am sorry for the delay, someone should be contacting you soon. Your patience really is appreciated. *HSD Customer: It's been 10 days. Seems to me like Delta wants another media uproar. All I wanted was to talk to management. You people can't even manage. Support: My apologies for the issues and the delays. *HJH Customer: We filled out complaint forms 4 weeks ago. Still no response. Worst service we have had. Delta doesn’t mind assaulting customers apparently Support: Hello, Harlan! Customer Care Corporate is extremely backlogged. Please allow at least 60 days for a response. *TCC Customer: You can further assist by investigating the delta employee that assaulted my wife Customer: I assumed the seriousness of the case would somehow move us up the line. Delta’s customer service failures are astounding. Support: I am sure our Corporate Customer Care Team wil lrespond once all the information has been reviewed. *HDV Support: So sorry for the wait. Again, thank you for your continued patience. Please let us know if we can further assist. *AJC
ecf50dab88a7b644dbfc70d10e6e6626
JackBox
Customer: My new favorite thing... #Jackinthebox #birthdaycakeshake https://t.co/tKtCQjsrQw Support: Great pic! Can we feature it on our site. Respond #cravevan if you're 18+. More info visit https://t.co/YehurXkW9u
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AskLyft
Support: Saturday night, walking outside to log into driver mode. https://t.co/JQCvTDTkMB Customer: When a ride goes under manual review and you can’t do Express Pay out...... https://t.co/guHQt8bMZR Customer: Can you guys give me this Jacket when I hit 2k rides?! That would be awesome! Support: Hi there, we're happy to look into this for you! Can you DM us the phone number associated with your account? https://t.co/SXpdictw1A Support: Hi there! Please DM us so we can further assist you. https://t.co/SXpdictw1A Customer: Then when that goes through, you put my Pay out with my weekly, instead of allowing me to do Express Pay. That defeats the purpose. Customer: I already voiced my complaint via email and phone support. The manual review should be handled as priority. 48 hours is unacceptable. Customer: @364436 Lmao if this isn't an autoreply I don't know what is #Lyftrape Support: In order for us to assist you, we'll need to take a look at your account via your phone number. Feel free to DM that to us! https://t.co/SXpdictw1A Customer: .@AskLyft i don’t need further support, already been told nothing can b done Just wanted to voice my complaint manual review need 2 b faster Customer: makes sense that after a driver gets 2 a certain amount that the express pay processing fee doesn’t cover the merchant fees causing reviews Customer: Allows @115879 to deposit the moneys with their weekly payouts which are more cost efficient.....but that all sounds like shady @115873 tactics
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ATVIAssist
Customer: Hi, how about you guys fix a pre-existing problem in BO2? The mouse acceleration bug? The game is unplayable!!!!!!!! Support: Hey there, apologies for the delay. Can you please clarify this bug? Sounds like you're on PC, correct? ^MB Customer: Sorry for the months delay I thought you never replied but in fact it was on an account that I rarely use. Customer: Omg, yes sorry. Well in black ops 2 zombies there has been a bug where your mouse does 360 if you just gently move it. I tried everything. Support: Hey there, can you provide me with a video of the issue occurring via DM? Thanks ^OP https://t.co/c9WoAfwenP
3f2a5e09ec8c0c50299360b64db2d81d
HPSupport
Customer: Does anyone have an installation disk for a HP Photosmart 2600xi All-in-One printer I lost mine and I'm missing a file called AIO_scan.msi. Support: Hi there, saw your tweet, please let me know the operating system on your compute to help you better. ^Susan Customer: I 'm using Windows 10. Customer: Windows 10 Customer: You can reach me at __email__. I put in an application already. Customer: Windows 10
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SW_Help
Support: All change, all change to the South Western Railway! https://t.co/MQIESXdfJl
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AskDSC
Customer: My razors shipped August 1st but they haven't arrived yet. What should I do? Support: Sorry to hear that. DM us your email and shipping address so we can help you out.
cc42e7e765937d07a1bda49cbc8a32cf
sprintcare
Customer: Switch to @115714’s Unlimited plan & get $20/month for 5 lines! #UnlimitedSummer #WorksForMe https://t.co/q8gE7bbl8z https://t.co/EjLprpxdkE Customer: @115714 @40693 Question why doesn’t sprint allow users to talk and surf the web at the same time unless I’m connected to the wifi Support: Hey there! We would be happy to answer your question. Shoot us a DM, so that we can further assist. We value our customers. -KC
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AskLyft
Support: Thanks for following up! Can you give us some more information on what happened with your ride?
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SW_Help
Support: We're the new South Western Railway, here 24/7 to help you on your journey. #TheJourneyStartsHere https://t.co/FrXBKajypO https://t.co/4Is8XBk3U8
92c02054f21a6bffca4f6ced536d017f
AmericanAir
Customer: i left my laptop in your plane flying to MAD from Charlotte Aug'16. Been a few days, no reponse, nobody answers @ lost&found Customer: Follow-up after 2 mo: DHL & UPS couldn't reach your airport staff to pick up single laptop. Please assist. Thanks Support: We'll reach out to our airport team in MAD to contact you, Iskandar. Customer: Please do
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TacoBellTeam
Customer: @TacoBellTeam 3rd try, still no joy no product control. Why did I think things would change. #cantgetitright https://t.co/dBIcToCa9q Customer: @TacoBellTeam Well u nvr got back to me by mail but you out did urself. You're building my very own location right up the street! #outdidyourself😒 Support: You should have received a letter by now. DM us. Let's figure this out. https://t.co/FUsmRWStIs
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idea_cares
Customer: while making call i am always getting ad , how to stop it , it's annoying Support: We will get this issue sorted at the earliest. Please DM us your contact number. Rgds, Yogita https://t.co/LBfZgLCSfr Customer: As of now issues is not resolved Support: Request you to share Idea contact number, so we will check and assist you further. Regards, Shruti https://t.co/LBfZgLCSfr Customer: Could you pls confirm how many times I need to share my contact number as I have already shared my contact number Support: Sorry for the trouble caused to you. Please elaborate your exact concern for better assistance. Regards, Mahindra Customer: while making call i am always getting advertisement after that call got connect so just stop ad , pls. Confirm when it will be done Support: Sorry for the trouble.We are here to help you. Please DM us your number to assist you better. Rgds,Mohit https://t.co/LBfZgLCSfr Customer: Still issue not resolved
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SpotifyCares
Customer: the album is Pure Heroine - as in lady hero, not the drug that's ravaging my home https://t.co/7xFTp5lMIE Support: Hey! Great detective work. Thanks for taking the time to let us know. We'll make sure to let the right folks know about this 🙂 /DR Customer: Heyyyy @SpotifyCares, it's been a couple weeks and this error is still there. Do you really care? Support: Hey there! Yes, we do. Don't worry, we've already given the relevant team a nudge on this. Thanks for keeping us in the loop /MT Customer: Hey there, it’s been another month. Please DM me a phone number so I can alert a real person to this Support: We don't have phone support yet, but not to worry, we've given the right folks another nudge on this. Thanks for bearing with us /MT Customer: Ok. But this is getting old fast Support: We'd also suggest dropping an email to __email__, and they’ll check this out for you. Let us know if there's anything else /YM
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AskTarget
Customer: this water fountain at your store has looked like this for as long as I can remember. It's disgusting and deters me from drinking https://t.co/HllcULQmQC Support: Thanks for reaching out. Please let us know what store location you visited so we can forward your feedback. We hope to hear from you soon. Customer: 1825 E Primrose St, Springfield MO, 65804 Support: Thank you for providing the information we needed. We have forwarded your feedback and will see that this issue is fixed. Have a good day! Customer: It’s been 2 months and no change Support: We take this very seriously. Your concerns have been documented & shared with the Springfield Store Leadership team on your behalf.
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AskDSC
Customer: do you guys do the $5 deal internationally? Support: Just for new Members in the US at this time.
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British_Airways
Customer: how long do I need to wait for a response to a complaint I put in about your service - nearly a month and no update? Support: of your case. Our Customer Relations team will be in touch with you as soon as possible. (2/2) ^Sam Customer: I have still not received a response to my complaint about an issue that happened in mid June. Why is it taking so long to respond? Support: I can see you have had two responses from our colleagues, Karl. I'm sorry you are unhappy with them. ^Hel Customer: Yes but then I put in a complaint around 6 weeks ago but have not heard anything since? Customer: So now it's well over 2+ mths since I put in my complaint but I have still got no reply.Are you deliberately not responding for some reason? Support: full name, address and telephone number. We'll then be able to get an update for you.^Jo 2/2 Support: Hi Karl, sorry to hear you're still waiting to hear from our Customer Relations team. Can you please DM us your CR case reference, 1/2
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AskDSC
Customer: Long time member~ curious if you'll carry shaving brushes? Support: No plans at this time, appreciate the suggestion.
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ATVIAssist
Customer: can you resend me a verification email as the first was has expired/is broken Support: Hi Lloyd, apologies for the delay, was this verification email to register for a CoD account? ^NM Customer: yes please, i need to verify email but i think the original link has expired? Support: Hey there, is the original link giving you an error message when you try to click on it? ^EC Customer: yes Support: Can you send me a message via DM? More than happy to help. ^EX https://t.co/c9WoAfwenP
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HotelTonightCX
Customer: hey guys, any HT deals in Brooklyn. The city is too far Support: we do not have specific deals! But we still guarantee the best rate!
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Uber_Support
Customer: wtf does this mean https://t.co/H2kbgUC5mi Support: Hi - here to help. Please DM us the email linked to your Uber account so we can look into this for you.
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AskDSC
Customer: Is this recyclable? @122358 https://t.co/mYKN2TJBTw Support: It is.
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AskDSC
Customer: what's your website Support: https://t.co/uz2W4qWEqY
c59dc903faf94ed7b8bd09f7f1d70204
AmazonHelp
Customer: @AmazonHelp who are the winners of #amazonsaletrail contest held on app please post update you people sad that announcement on 20 Support: Hi, please stay tuned to our social platforms and website for contest results. ^SV Customer: Any update about #amazonsaletrail contest @115850 Customer: @115850 No update about winner 😂😂
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XboxSupport
Customer: Hi! I live in Singapore. How do I Pre-Order the Xbox One X P.Scorpio? 😔 Customer: Hi. Will the P.Scorpio edition ever be available for Singapore? Support: We wouldn't be able to speculate on this. Recommend keeping an eye on https://t.co/iExoftGOP6 for announcements. ^JS
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AmazonHelp
Customer: Nokia 6 is launching on Amazon. Last day to register for flash sale https://t.co/apmCkFowg9 #UniteFor #Fun #AmazonExclusive Customer: Thanks for information Support: You're welcome:) ^MM
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hulu_support
Customer: Why when I use my live tv password to log into the NBCSports app I can't watch NBC programs. It's bad enough no NBC in Hulu Customer: https://t.co/ckfts3v7L7 Support: Uh oh! Please try uninstalling/reinstalling the NBCSports App, then signing back in with your Hulu credentials. Any improvement? Customer: Same clicked on f1 race https://t.co/eSo4gzQVAl Support: How odd! If you try rebooting your phone and/or switching to data for comparison, is there any change?
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ChaseSupport
Customer: The new @116016 ATMs have a bug when manually entering amount to withdraw and pressing ENTER. Says "Please enter amount". Support: Hi, we see you mentioned Chase in your tweet. Can you please provide us the exact ATM location to report this? ^MG Customer: All locations with the new ATMs have this problem. Not one in particular. Try, 501 H St, Chula Vista, CA 91910. It's the software. Support: We have shared your concerns and appreciate you bringing this to our attention. ^JB Customer: I noticed you fixed the bug on the ATMs recently. Thanks for following up. Support: You're quite welcome! Have a wonderful day! ^PE
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AmazonHelp
Customer: Nokia 6 is launching on Amazon. Last day to register for flash sale https://t.co/apmCkFowg9 #UniteFor #Fun #AmazonExclusive Customer: Exchange is not able for my pin code ....!? Support: Could you please tell us what is the product you're ordering and the pin code of the destination? ^AR
d8590328ec7dc4930c36c23a550974d9
AmazonHelp
Customer: im a retailer on amazon and my entire inventory that i recalled is missing. No proper follow-up. Higher authority i could contact? Support: Hey, apologies for the trouble you've been through. I'd like to check this for you. Request you to fill in (1/2) ^GK Customer: Recvd email that the problem has been escalated 2 the conserned team to get in touch.Bt the promptness is limited to tweet n mail reply only Customer: 21 aug my first tweet. Today is 6 oct. My missing inventory eaten up at which level ?? Should I forget about it ??? Customer: @AmazonHelp is there any number of some higher authority where i could call? Customer: @115850 @AmazonHelp am i getting a reply ?emails that mean nothing is not a solution. Customer: @AmazonHelp @115850 day 9. No response.. option for u 1) return me my prime lost inventory 2) pay me for it 3) i need to go legal ? Support: Could you please elaborate the issue for better understanding? ^HN Support: Apologies for any hassle. Please respond to the latest email you received from us and we'll get back to you soon. ^MA Support: As mentioned, our team will reach out to you, once we have an update. Kindly wait. ^HK Customer: @AmazonHelp Do u have any idea how long will that take ?already trying to solve this issue over 1 month. Customer: No response Customer: Do u think im tweeting without replying to the mail ? Customer: No response Support: As informed we've already escalated to the concerned team. Request you to wait for an update. ^SG Support: If you've already responded to the email, we'll reach out to you soon. We'd appreciate your cooperation ^MA Customer: No response Customer: Not once but 5 times hv responded. What more do u want me to do ? Support: As you have responded to our email, we'll follow up with an update via email. Request your patience and understanding. ^NR Customer: No response Support: Sorry for the miss, certainly not intended. Have you reported this to our support team here: https://t.co/R3EfhzgU8B? ^PS Customer: I have reported it million times. U want me to do so again ?? Support: I see that we haven't received your details. Please provide your details here: https://t.co/beaaDm0muc for assistance. ^GU Customer: Done. Pls make sure im returned my inventory or paid for it. My 2 charity projects have suffered and are postponed till this is sorted Support: If you've shared your details, we will look into it and get back to you with an update shortly. ^SQ Customer: I have shared my details 4 times on twitter 6 times on phone helpline and precisely over 10 emails Support: We'll be contacting you with an update soon. Request you to wait. ^ZH Customer: Waiting since 4 months. Sure have patience Customer: Yes the inventory came bk in my stock. Again disappeared. Lol. Support: Apologies. If you have shared your details, you must have received an email correspondence. Please respond to that. ^NK
915d72ede16a06d4d73fe5ec96dd7836
AmazonHelp
Customer: Nokia 6 is launching on Amazon. Last day to register for flash sale https://t.co/apmCkFowg9 #UniteFor #Fun #AmazonExclusive Customer: How i get? Support: You may refer to the link here: https://t.co/e3illl0sat to purchase the item. ^PS Customer: Well.. I'm happy with Samsung
b0235557b76377ecbb48c84d25115cd1
AmazonHelp
Customer: STILL NOT RECEIVED MY BOOK. I WOULD LIKE A REFUND PLEASE. ORDER PENDING SINCE JUNE 19th, 2017 https://t.co/pagtQwyUf8 Support: Hi sorry to hear this. What is the current tracking on your order. You can check here https://t.co/aaDyEz1VgE ^CR Customer: I ordered via https://t.co/3mPq6UE7sm but it's not coming up on the link you've given here. Support: So sorry! Try this link instead: https://t.co/JzP7hlA23B Please keep us posted! ^LB Customer: Please sort this issue for us once and for all. This is very frustrating. I can't get my refund back. I can't get the item! https://t.co/GXEsHJUI2c Customer: It is clear that the international delivery will never get to me so, can I give you an alternative US address but this has to be done NOW? Customer: It was supposedly resent to me but it never arrived. This is like EIGHT months now! I have an address in the US where it can be sent Customer: I am still trying to follow up on this delivery. It never arrived. Amazon has already taken my payment. My book is lost. Can you replace? Customer: I have ordered thousands of $$ worth of items on @115821 yet you have refused to refund or replace one worth about $35!!! Very wrong!! Support: Have you been in touch with us here: https://t.co/JzP7hlA23B ?^CD Support: Hey Pips - pls contact us so we clarify the status of the order(s) : https://t.co/hApLpMlfHN ^TD Support: What were you advised when you reached us here: https://t.co/JzP7hlA23B ?^CD Customer: yes, I have been helped. thank you Customer: thanks. It has finally been sorted. A new replacement is being shipped to the alternate US address. Thank you. Customer: a new replacement shipment is being arranged. thanks Support: Ok great. ^KM
178a1e922b49cf6eee3c1383c1ead36b
Safaricom_Care
Customer: aye @Safaricom_Care why is it that my messages dont reach the destination yet am billed? my no 0702355910 Support: Hi. sms are being sent successfully from your end, confirm if you are getting any error upon sending.^BM Customer: my wife using this no 0712128594 doesnt receive my messages since yesterday Support: Hello, we are trying to reach her but she is currently off. DM an alternative number we can contact her for assistance.^DE Customer: she is online Support: The number is still unavailable.^BD Customer: i can receive her messages but she cant receive mine, please help. mine is 0702355910 and hers 0712128594 Support: We have advised her on call.^DN Customer: hae i just sent money to the wrong number, my number is 0702355910 Support: Please share the Mpesa transaction id .^PY Customer: lk24z7qt2u Customer: LK24Z7QT2U Support: The reversal has been initiated. Use MySafaricom App to cancel wrong transactions before initiating them.^TT Customer: someone has taken my phone details and swapes my phone. please assist. 0722869721. Support: We believe we have been of help on call.^DE
81db68bcc730f2397ba712f5661b30d5
AmazonHelp
Customer: over 7 weeks of followup, giving bank statement as proof, my money is not refunded https://t.co/gsZWoD4NEc Customer: @115850 @AmazonHelp Even writing to Amazon India MD, I did not receive my money back! Sic! Now next step..... Customer: @115850 @AmazonHelp @115851 , the absolute boss of Amazon. Amazon India seemed to have no ethics left in refunding my money! Look FWD to century's role model Customer: @115850 @AmazonHelp @115851 Still Amazon didn't refund my money! Sic Customer: @115850 @AmazonHelp @115851 Your team simply copy pasted previous response and washed off hands!! Highly unprofessional and shows customer apathy Customer: @115850 @AmazonHelp @115851 And still I did not get my refund. Filed complaint with RBI. Next will be consumer forum. Support: You might have received an email from us, please reply to it for further updates. ^HA Customer: @115850 @AmazonHelp @115851 Have replied for a dozen of times! No resolution as yet. Neither you provide necessary info nor give refund! Customer: @115850 @AmazonHelp @115851 Forced to use public platform cause dspite sending all requested info over email a dozen of time, no resolution! dtails r on twitter itself Support: Twitter being a public platform we lack access to your order details, please reply to the email for better insight. ^SI Support: Apologies for the trouble. Please check for a correspondence to your registered email ID here: https://t.co/8DAc10S7ww. ^RS Customer: @115850 @AmazonHelp @115851 The same copy-paste of info isnt helping me! You've NOT refunded my money. Why r you not providing 16 digit URN number as mandated by RBI? Support: I'm sorry but the resolution provided to you via email is the best and we'll not be able to provide any further insights. ^AM
53d7f154d6c0738fa10f9402b2e93e96
MicrosoftHelps
Customer: I TAKE BACK THE "WINDOWS 10 BEST OS" TWEET @116230 I HAD 4 BSOD's. Customer: Hi, there. We just wanted to check in. Are you still experiencing this? We're here to help if you have any questions. Customer: Yep, but only in everytime I update the device, the code is UNEXPECTED_STORE_EXEPTION. Support: If that's the case, let's ask for further help via our Answer Desk. See this link: https://t.co/LlpvzWsnLQ. Customer: How about not virtual agent and maybe a real guy to talk? Support: Perhaps we get this resolved here first. :) You might wanna try updating your device drivers: https://t.co/DQly1hxqXU. Update us. Support: Hello! Any updates? :) Let us know if you still need help. We're here for you. Customer: Fixed it on my own, looks like you weren't much of a help.
043350e39da54a0f6d97d6adf4bcfb32
BofA_Help
Customer: I'm travelling to Colombia. What banking alliance partners for ATM should be used here? Support: Hi, pls visit https://t.co/8PTVu8PokY & search “ATM Global Alliance” for info on global ATM alliance coverage & intl fees. ^am Customer: I did go to the website and did not see Colombia listed.does that mean my debit card will not work? Customer: @BofA_Help Hi Sofia did your debit card work in Colombia? If so what is the daily limit. Thanks
e1cda1faa2d12316add27ce297f6cc97
AskTarget
Customer: Can you guys stock @133324 albums? U.S. fans want to pre-order next month! @289758 #BTSinTarget @289760 Support: These "Fun Boys" are on "Fire" now. We'll share your request to carry their albums with our buyers. Thanks for tweeting your request! Customer: @545073 Someone is low key ARMY at Target...😆 Customer: @AskTarget 🗣 @116062 will be my go-to retailer if they stock the new @133324 album! #BTSinTarget Support: Thanks for making us your store of choice! Which store location do you visit? We'll share your feedback with our merchandising department. Customer: @545073 target was always my favorite store and I can’t wait for you guys to have the bts albums in stock!!my target is in west PA, please stock!
9a89544a7c3cf7610e92f4ed46e54179
airtel_care
Customer: I am tired of been subscribed to SMS that I didn't sub to. This is not fair! @145585 @117628 @117626 Support: Apologies on your experience. Kindly provide the affected mobile number via DM for checks and assistance. Thank you. Customer: 08025484803. I was charged N80 for a service I didn't subscribe for (SOCCER15). Thanks Support: Hello @453781, apologies on your experience. Check shows that the service has already been deactivated. Thank you. ^TOwo Customer: And you didn't return the money you charged me bcoz I didn't subscribe for that service @145585 @117626 Support: Hello @453781, apologies on your experience. Please note that refund can not be made for such services. However, the service (1/2) Customer: U subscribed into what I didn't and u are telling me u won't refund me? Nawa o! @117626 @453782 @117628 Support: @453782 @117628 Hello @453782, kindly note that the customer has been attended to. Thank you. ^Ade Customer: @453782 @117628 No, you didn't
6765c17fd6bb206a4fe07a2b045b24d4
SpotifyCares
Customer: .@SpotifyCares Any ETA on solving this issue?: https://t.co/lF3YwWoQGt Support: Hey! Currently, there’s no way to retrieve previous mixes. Be sure to save your favorite tracks /JS Customer: Could you get someone to read thru the comments at that link (4 pgs!)? User accidentally disliking a song and no way to reverse it. Sucks! Support: Sorry to hear you feel that way. We'll make sure to pass on your feedback to the right team. Give us a shout for anything else /JS Customer: .@SpotifyCares @115888 Good question "Is anyone from Spotify actually reading customer's feedbacks?" Are they? https://t.co/7zrN5a3I2F Support: Hey there! Our team is definitely hearing all feedback on this. Keep an eye out for any updates /MQ Customer: .@115888 @SpotifyCares I just got email incorrectly saying it was fixed. It's not! Please mark it as not fixed. https://t.co/yG7PBtu6id Support: Sorry for any confusion. We will make sure the right team knows! Give us a shout if you need anything else /MQ Customer: . @SpotifyCares @115888 any updates or tracking number or ANYTHING on this? This issue keeps getting comments, and all we see is tumbleweed Support: Hi again! We don't have any info to share about this yet, but rest assured our devs are looking into this carefully /JP
fc2ff44831efad83792c2658b739e651
askvisa
Customer: Get Pre-sale tickets to #Laneway2018 first with Visa Checkout! Starts 9am (local time) Wed 23 Aug. Find out more: https://t.co/lD7mZrXVFs https://t.co/NSOOaNV4oD Customer: Hello. I am from Bangladesh I lived in malaysia I wanted go to Australia how can apply. Visa Support: Please contact the Australian embassy or consulate in your country for assistance with a travel visa (2/2) JG Support: Hello Habib. We are a global payments technology company & are not associated with the visa permit you’re inquiring (1/2) Customer: Thanks Customer: How can apply visa Support: You're welcome. AS
a3ddaa020d2cb5acc3decf398cabd30e
AmericanAir
Customer: On tarmac at DCA for over 1.5 hrs w/o explanation from @AmericanAir while other planes take off. This, after a 20 hr trip from hell on Thur. Support: There's weather in the DCA area which is causing air traffic congestion. When it's our turn, Air Traffic Control will give us the go ahead. Customer: I had to drive home in a rental. Got nothing from @AmericanAir, wouldn’t let me lodge a complaint by the phone. AAdvantage didn’t matter Customer: @465596 Thanks to this delay my flights were cancelled. Gate agents refuse to give hotel, say that ""carasoul one is warm enough" is this normal? Support: We appreciate your loyalty and hope you'll give us another chance to impress you Delaney. Customer: @AmericanAir Just saw this. Sounds about right at @AmericanAir - I was told “get out of here and go home,” which is exactly why I had booked a flight Customer: I wasted thousands of points on this trip from hell, missed my 1st day at a new job, and drove DC to NYC after 3 fights cancellations Support: This doesn't sound like the excellent trip we planned for you. DM your record locator, we'd like to take a look at your reservation.
c5a9cd5f1f19ab376e259d5492049266
TMobileHelp
Customer: T-Mobile on 4G in Schofield Barracks, US via #opensignal @115911 this is just horrible https://t.co/LwktS06jAQ https://t.co/TvmFoKfXA7 Support: We want you to have the coverage you need, Oscar! DM us. We're on it! *GiselleM Customer: @191318 This is exactly how my service with T-Mobile is...at my home!!! Calls dropping, no service or 1 bar! After 12+ years with them, I give up! Support: Having good service is crucial. Send me a DM so we can dig into this. https://t.co/sBIVWmm6X2 *EddieGough Customer: @191319 They work in some places but many many many gaps. @ATT or @115725 is where you need to go. They will say they want to help but they can’t Customer: @191319 @ATT @115725 They just don’t have the service no matter how many gimmicks @115913 throws at you or tall tales he says about the network it is ghetto
cabf7f5ad16393beb2879b05792710a9
AskLyft
Customer: A big congratulations to our co-founders @195340 & @135784 on being named to @497402's #40Under40: https://t.co/pqfnHf8lor https://t.co/alKYES16Ag Customer: @195340 @135784 @497402 Been trying to reach out to you for months but to no avail. I'm a driver with something very important to share. Support: @195340 @135784 Hey there, we hear your reach-out! Will you DM us to give us all of the details? We'd like to assist. Customer: @195340 @135784 Hi there! Just the other day I received and filled out a survey for Lyft. I clearly understand that UBER is the only competition and naturally your goal would be better than UBER. I need 15 min. of your time in person so I can share with you how that could be achieved. Support: Hey Debbie! We appreciate you reaching out. Please feel free to DM us here with any feedback. Thanks. :) https://t.co/SXpdictw1A Customer: @195340 @135784 FYI I am coming to you first w/ the application I created not UBER. However, if you’re not interested and I don’t hear from you within a week, I will bring my app to UBER and it will set them apart worldwide incl their autonomous cars. My goal is to save lives and help mankind.
c24393a062633d6cb01632855eb3bbb9
AmericanAir
Customer: Future flts with ANY other airline than AA when possible - lack of customer service the priority @AmericanAir Support: We're so sorry this has been your experience. If we can help with anything, then please let us know. Customer: mailed 3 letters no response yet - want you to admit why you messed up - platinum miles members mean very little to AA Support: We're taking a look at your DM now and will respond there shortly.
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AskAmex
Customer: Horrible customer service experience today when calling about Amex Biz Plat. Supervisor & manager were very rude and disrespectful. Support: I can log your complaint for feedback. We hope you're willing to allow us another opportunity to regain your confidence. Customer: I never received any follow up on this... Support: Good morning. Your complaint has been captured. We appreciate you choosing American Express. Enjoy your day.^In
c4f6bea6e07b6bd343c66d45293f8a7c
Walmart
Customer: my fashion and makeup: a thread ✨ Customer: this top is from walmart it’s like $7 and it’s so cute bye https://t.co/DCDsZgHnhW Support: We think it was a cute buy too! -Nici
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SpotifyCares
Customer: Are there any plans to write a functioning app for the Roku media player? Support: Hi! We don't have any info on this right now, but rest assured your feedback will be passed on to the right folks /RE Customer: Thanks for the reply. People are starting to get fed up with this answer. A little communication would go a long way. It's been over a year Support: We understand your frustration. Rest assured, your feedback is being heard while we work with Roku on the best path forwards /PB Customer: Any update on this? Support: Hey! We still don't have any info on this right now. Just continue keeping an eye out for any updates /RB
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AmazonHelp
Customer: your google ad for an Apple macbook shows a price 3000 less than the price on your site!! hope this is not a gimmick Support: Hi, could you share the link so that we can look into it. ^SP Customer: Sent an email to your support with details. Just search on google for MacBook air Support: Thanks! If you've shared this with our support team, we'll get back with an update. ^YP Customer: never heard from them :( Support: That's not supposed to happen. Please reach us over chat or phone here: https://t.co/vlvfJr4nN9, we'll sort this out. ^HT Customer: you guys are back to your dirty tricks..this shoe does not exist on amazon.in. the link takes you to a different shoe which is 7000 shame https://t.co/lKyjZ2KiRJ Support: I am sharing your comments with my team internally. We will be working on it. ^CB Customer: Update? Support: I was unable to comprehend your query. Could you please elaborate? ^VM Customer: false advertising. i had sent screen shots and information earlier Support: We cross-checked with your shared picture. We have already flagged the same internally. Be assured it will be reviewed ^CB Customer: how long will this take? i continue to see this issue of misleading ads on google vs. actual. i will go to consumer court Support: I get your concern. We've already shared your feedback to the concerned team to get this updated. ^SG
4c83cb8981ef78169bb5c6caab57cc42
AmazonHelp
Customer: AMAZON IS THE COMPANY OF MOTHERFUCKERS, BUYERS NEED TO PAY FOR THE MISTAKES OF THE SELLERS, @115821 @AmazonHelp @115850 #CustomerService https://t.co/zxKlRrmg28 Support: Hey, we've sent you our correspondence on your registered e-mail with Amazon. Kindly check with same and revert back.(1/2) ^CB Customer: YOUR BUYER GUARANTEE TEAM REPLIED ME THAT THEY CAN BE MORE SUPPORTIVE TO FRAUD SELLERS THAN A VICTIM BUYER WHO IS HOSPITALIZED FOR A SURGERY Support: Hi, sorry for the trouble. Kindly revert to the email you've received from our team and we'll check this for you. ^HN Customer: Already did that, Kindly check! FYI, your team refused to consider my health condition and ready to support the fraud seller, SO PATHETIC! Customer: Have you checked the proofs that I've submitted to your #socialmedia, #BuyerGuarantee & #CustomerService Email Id's against ur fraud seller https://t.co/9kjHXrNiDS Support: Please don't provide your details, as we consider it to be personal information. Our Twitter page is visible to the public. ^AM Customer: Please don't irritate your customers, bcoz that's Pathetic, & customer can be upset & file a consumer complaint against your Fraud Services Customer: @AmazonHelp Hi! Garvansh, for any assistance regarding consumer complaint feel free to contact us, the tricks and frauds of such shopping platforms need to be taken down. We would be glad to help you out. contact @134983 at __email__; +91-8521228202
832938bedc9901eb40f85b00db0f2b7f
Delta
Support: We’ve issued a travel waiver for August 22nd due to forecasted weather in the Northeast. See more here: https://t.co/SKr1phZmEG Customer: @136892 How come every other airline BUT Delta has flight deals from Atlanta?? You have a hub there! Support: Actually, I've just spotted two Atlanta deals at this link. It fluctuates all the time, including dates farther out into 2018. *ADB Customer: If you look at the flight deal sites American and United have 3x the listings that Delta has. Air Canada is killing it with their deals. Customer: @Delta Why would we discount out of ATL? We own this town? Customer: @Delta You got that right #Deltahostage
0f223bfdf1d53b57442b973e8a219aa4
SpotifyCares
Customer: hi, why you don't have a button for refresh the browser list in the windows app? I still saw the playlist "morning commute" Support: Hi! We recommend restarting the app to refresh Browse. As for a button you can suggest it here: https://t.co/rtDvYZOF32. Hope this helps /TQ Customer: True but from the point of view of user interface, should automatically or at least add the button for refresh Support: Thanks! It's great to hear your thoughts about having a refresh button. We'll be sure to forward your feedback to the right team /TQ Customer: Thank you guys for implement this new feature 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 Support: No worries! If you ever need us again, just shout 🙂 /MQ
33faa1589e6152d791fec16c56d5bb49
Safaricom_Care
Support: Sorry we have noted the portal has n issue. Please try again later. Follow us back for a DM in future.^TY Customer: @64672 my problem has not been solved. it's now three days ago and need to attend my customers. Support: Hi, you will need to follow up with your administrator or your Area sales manager.^JU Customer: hi need help.. I lost my line and need replacement 0729144267 id33799228 I forgot the original pin.. IMSI 1016346407 Support: Hi Bethuel, purchase a sim replacement card and DM an alternative contact we may reach you on for assistance. ^BR Customer: I have bought it Support: Share the serial number on it and an alternative number that we may reach you on for assistance via Customer: serial number 8925__credit_card__ alternative number 0727120758 Customer: @Safaricom_Care I have topped up my mpesa line agent no 052936 which had been blocked due to low (cont) https://t.co/9J7npmr3zG Support: Hi, kindly check DM for advise. ^SD Customer: please check for me my sim 0727120787.my mpesa is not working Support: Advise on the error message and DM your full names, ID number and M-PESA balance or advise if we can contact you now. ^KP Customer: Dorcas jelagat chepkirich. I'd number 28752835.mpesa balance is 2100 Customer: I deposited the 2100 mpesa balance today. Support: Check DM.^TK Support: Hi, we have responded on DM.^TK
d7714b971bccc3bd834f3eed04b395f2
HotelTonightCX
Customer: hi I'm trying to get another stay at the hotel I'm at after Wednesday night. How do I do that? Support: Hi! Input the dates you're looking for into the App (top right corner) to check on availability :)
ff15914a2460b80854d4c58dcc81d351
airtel_care
Customer: IN and OUT 3RDMB is flowing smoothly as there is no cause for Alarm @145585 @airtel_care #TELTrafficReport Support: Do you know that you can dial *678# to activate the mobile newspaper on your line. ^Osebi. Support: Do you know you can dial *902# to activate and deactivate VAS services on your line. ^Osebi.
cdb797631f034c97380d55c9456b261f
airtel_care
Customer: GBAGADA >>>> CHARLIE BOY >>> ANTHONY is good movement right now @145585 @airtel_care #TELTrafficReport Support: @145584 Do you know you can dial *902# to activate and deactivate VAS services on your line. ^ED Support: Do you know you can dial *432# to use the ME2U service. ^Osebi. Support: Hello @48570, we appreciate your tweet. Enjoy the rest of your day. ^Osebi. Support: Do you know that you can dial *678# to activate the mobile newspaper on your line. ^Osebi. Support: Do you know you can dial *432# to use the ME2U service. ^Osebi.
b1db673aedfe41539f8bee24a52e6a7c
British_Airways
Customer: Emailed you >3 weeks ago with no response, now been on hold 20 mins, on your cust relations line that's open 1-5, Mon-Fri. Support: to you than we'd like. Our Customer Relations team will be in touch ASAP. We appreciate your continued patience. ^Steph 2/2 Customer: Thanks for the response. Can you quantify asap? Fast approaching the 28 days you request on your website. Another week/2 weeks? Support: Hi Grant, we can't give a timescale on a response, sorry. We know the wait is frustrating tin appreciate your patience. ^Anthony Customer: Seems strange not to have any sort of SLA in place to respond to customer complaints? Do you know what the average response time is? Support: Have you received a case ref number, Grant? If you can DM us the case ref, email and contact number we can check on the status for you. ^CD Customer: Many thanks, I will get that across to you shortly. Support: Thanks for the update Grant. ^TonyM Customer: @121309 Another two months pass and still nothing. Flight was cancelled at the end of June. What a shambolic organisation. #neveragain Support: Hi Grant. Sorry for the delay replying. It's a bit early at the moment, so I'll give you a call later today if that's fine with you. ^Monica Customer: Early is better for me. Customer: @121309 Nothing but delays and disappointments over compensation. #customerexperience #customerservice #Virginnexttime @127472 Customer: @121309 @127472 Are other compensation claiming customers made aware that BA are subscribed to CEDR? https://t.co/4iUwSaO8Kx #arbitration #CustomerService
a8b36d017541ba244de9ad374b9fb426
AskDSC
Customer: I am sad @122358 😭😭😭 my handle broke. Popped blade off and it fell apart #bringonsasquatchgirl https://t.co/XtC9owAWg4 Support: Sorry to see that. DM us your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT