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4ef763f923ce8daf42a96e47574ebe91 | AWSSupport | Customer: Well, it appeared @123644 #lambda functions doesn't support .netcore 1.1 yet because it doesn't have LTS support level. Disappointed.
Support: Thanks for the heads up this is something you'd like to see, Andrei! I've let our Lambda team know 😄 ^TI
Customer: @194670 I am waiting for #ruby and #golang to be supported by #lambda
Support: Hi, VIkas. I've shared your +1 for this requested feature with our Lambda team. Thanks for the feedback! ^VR
Customer: @194668 Please consider my vote too. If you need votes just put up a vote on twitter and you will get the approximate number... | |
353cdf94bc6867ba9e652f6383de8a68 | TMobileHelp | Customer: hey fuck tmobile
Customer: hey fuck tmobile p.2
Customer: hey fuck tmobile p.3
Customer: this thread has been a documentation of me trying to find ONE goddamn link on their site for 2 hours @115911
Support: Hey there Olivia! We can definitely assist you in finding the link~ Send us a DM and let us know what you're looking for! We got you~ *RickK
Customer: I shouldn't have to go through Twitter to get help :/
Support: Hi my name is Justin and I am here to help you out today :) Whats going on how can I help *JustinCash | |
be8eb7c2fb765c988e2151f342e67602 | JackBox | Customer: Hey @JackBox please!!! Bring back the #ReallyBigChickenSandwichCombo https://t.co/ysV8xcqcE8
Customer: THANK YOU JackBox !!!! Made my life❤️❤️❤️🤤🤤🤤 https://t.co/hneYLw1Kmj
Support: Let's be best friends, starting now | |
b41498f24aeee79bdcccf75360387a12 | XboxSupport | Customer: Anyone else having issues with @153300 launch this kicks back to home screen? @117348 @115786 @XboxSupport
Customer: @117348 @115786 @XboxSupport Are you in the dashboard preview program? We had a report from another user who was.
Customer: @117348 @115786 @XboxSupport Yes, both my consoles are. The one that has the license works fine the other console that is playing off main profile keeps crashing
Customer: @117348 @115786 @XboxSupport Can you send a bug report through the preview feedback channel? They're usually pretty quick at fixing compatibility issues.
Customer: @117348 @115786 @XboxSupport It's rare, but sometimes beta dash versions can cause issues (even with just a single game). Otherwise they'll contact us for a fix.
Customer: @117348 @115786 @XboxSupport Both my xbox one's are on the preview dash and already sent report. There is entire thread on TA about people having issue
Customer: @117348 @115786 @XboxSupport Is there anyone who has the issue but is not on the preview dash?
Customer: @117348 @115786 @XboxSupport Plenty https://t.co/k0UHJLX7Mc
Customer: @117348 @115786 @XboxSupport Can you confirm that the other users are not on the preview dash? They don't say in the thread.
Customer: @117348 @115786 @XboxSupport Regardless if those in thread are on preview dash or not it's still an issue.
Customer: @117348 @115786 @XboxSupport No argument there. But in order to even start fixing it, the first step is to figure out if the cause is the preview dash or not.
Customer: @117348 @115786 @XboxSupport Pt2 the console with the profile that redeemed game also on preview won't boot from internal or external. I reinstalled clear saves powercyc
Customer: @117348 @115786 @XboxSupport Sorry but Twitter length limit is just too short. Please email me at __email__ and we'll continue from here.
Customer: @153301 @117348 @115786 @XboxSupport Most of my games won't load either keep getting 0x8027025a game took to long to load
Support: Hi there! We would actually recommend reaching out to the preview team here https://t.co/Qjx0TygcFg They will better suited 1 ^JL
Support: networking equipment (modem/router) once that is back up and running let's turn the Xbox back on and try again. 2 ^XS
Support: Heya, let's start by power cycling your Xbox as outlined here: https://t.co/isBz4u1SxB while the Xbox is off, power cycle your 1 ^XS
Customer: @153300 I’ve fixed my issue, I removed the accounts from the console and put added them back to the console and now I’ve got no issues!
Customer: I've already tried all that even did factory reset and getting same error
Customer: It looks like my Xbox just wont load games and apps installed on external drive. 2 games internal started up just fine
Support: Great to hear this is all good! Feel free to reach out should you have future Xbox Support questions! Happy Gaming! ^JS
Customer: @XboxSupport Glad to hear that, and thanks for posting the solution. Hopefully it will help others who had issues with the preview dash.
Support: Okay, if you move one of the games from the external to the internal drive that wasn't working does it now launch? ^XS
Customer: I'm in process of moving a game but now iHeart radio now gave me another error code
Customer: After I deleted iHeart restarted my console and reinstalled it the app works now. Still waiting on game though
Customer: And now its giving me error code 0x800705b4
Support: Thanks for trying out those steps for us. Let's have you try a power cycle: https://t.co/QENEhDawC3 and then test. ^JA
Customer: I've did 3 powercycles and a factory reset
Support: Gotcha. Does this error only occur with games installed on your external drive? ^JA
Customer: So far yes
Support: You can use this guide to help resolve the error code that you are seeing https://t.co/m9G1HEjLHr. ^RM | |
d4c6946d3b55078bd5c118d8120c7269 | HPSupport | Customer: Why do customers alwy need to come on a social network to get services, I sent an email on 4th Agst but still there is no response? https://t.co/0vmSQ66Tjt
Customer: @HPSupport @125035 @121548 @161416 why is ur custmer service is so pathetic & a customer need to raise the issue on social net? https://t.co/LhW2vJHTts
Support: Hello, please click to send us a private message and I will look into this. Thanks! ^Jack https://t.co/a2xkfCrUG1 | |
67d6c43f55af1baae9611cc7864124f2 | AmazonHelp | Customer: @115821 @AmazonHelp :- Thanks Amazon 4 delivering product b4 tym. Amazing Support and Fastest Delivery caring customer's emotions.
Support: Hi, we always like to surprise you in a good way. Thanks for sharing the joy. ^CB
Customer: @115850: U won d heart once again. Just got an early delivery before the requested time. U nailed it. U are Super !! Happy Diwali Amazon.
Support: We used the fastest Diwali rocket we had to deliver this order, glad to know it went through the hearts :P #happydiwali ^MJ | |
8555d979ec9bbbff99c1be72a5427fd0 | marksandspencer | Customer: A lovely new store at Bracknell - 20
Mins to wait for 2 coffees to be made after ordering - SHOCKER won't be back !!!
Support: We're sorry about your wait, Wayne. Did you visit this morning? We'll speak to our Cafe Manager and we'll do better.
Customer: Was there about 11.30 - the prep area is very small and staff were in each other's way slowing down the service
Support: Thanks for coming back to us Wayne. We'll make sure this is fed back to the Store Manager to review. Thanks.
Customer: Seems you have cafe issues in all of your stores ! The Kew Superstore has massive problems and clear understaffing today. Fail again !!!
Support: It's disappointing you haven't enjoyed your visit to our cafe today. Can you let us know more and the time you visited?
Customer: Basically it appeared that staff had been brought in from other depts and knew little about the cafe operation. Should have closed the cafe
Customer: Was there at about 2.30pm - obvious shortage of staff - no manager present - food shortage - staff stressed - very unpleasant environment !
Customer: A customer waited an hour for a teacake - left after demanding a refund. We ordered quiche - told all sold - next customer was sold quiche.
Support: ...can be done to improve in the future, so you have an enjoyable visit. 2/2
Support: Thanks for all your feedback, this is a great help. Our Kew Management team will follow up with our Hospitality staff and review what...1/2
Customer: 👊 good luck as you lost a lot of customers today ! | |
28dacddff2087fe8d6200dc0125b6349 | hulu_support | Customer: Hulu+Fire TV gen 1, attempt to watch Jim Norton movie yields green screen + audio, soon hangs req power cycle. How to?
Support: Sorry about that! Please try these steps: https://t.co/TR6ei0cnf1. If they're no help, please reach out at: https://t.co/6YdK7bvQN7
Customer: Hulu support chat sat at "connecting" for a looooong time. Maybe the Hulu app on FireTV just doesn't work well.
Support: Yikes! Sorry to hear that, Dan. If still experiencing trouble, mind trying chat/phones again? Reach us: https://t.co/6YdK7bNrEF.
Customer: Amazon Fire TV gen 1, tried to watch Jim Norton movie, got green screen and audio which later hung fire req power cycle. Ever heard of this?
Support: We haven't received similar reports. Were you able to complete steps shared? If no change, please call/chat for further assistance.
Customer: I'm not doing the fire help stuff. Some forms suggest HDCP issues but i doubt that in this case. Most content is fine, two cases of green.
Support: Were you trying to watch Jim Norton: Contextually Inadequate or Please be Offended? We'd like to try and reproduce this on our end.
Customer: Contextually Inadequate. I noticed that was no longer listed in new movies. Same results attempting to watch Hacker. But other content is ok
Customer: @hulu_support Seeing the same thing on a FireTV gen1 box. Watch an episode and it works fine. Go to watch the next episode and Hulu green screens with aud
Support: Hey Ben! We're investigating this behavior—apologies for any frustration this has caused! For now, try switching out the HDMI port.
Customer: @190967 Also seeing this. Sporadic green screens on Fire TV when starting to stream, requires power cycling.
Support: Thanks for reaching out, Sven! We're investigating this known issue. Have you tried plugging Fire TV to a different HDMI port? | |
8d8819fc492073b2074b79c61f38bf8c | TMobileHelp | Customer: I think I'll switch to at&t as soon as possible bcuz @115911 doesn't give a shit abt current customers and is more expensive for less
Support: We care about you, Olivia. We want you to have the perfect plan with the best bill! Send me a DM and we'll look at your options! *ChaseTC
Customer: I've looked at the options and have your cheapest one. | |
288b284698901a33ad5f418f833671a9 | Uber_Support | Customer: thanks for leaving a blind guy stranded & then sent automated email responses without resolving the issue. @115879 got a new user.
Customer: @115879 @Uber_Support
Support: Michael, this does not sound OK. Please reach https://t.co/qHI8xcWfiW so we can connect.
Customer: 24 hours later, no response. Nice job... @115879 it is.
Customer: @115879 I gave y’all a second chance… Your driver didn’t have gas to take me where I needed to go and left me stranded. I got charged…Thanks. | |
ed7ba90ebb32fe84b072464969974f28 | ChaseSupport | Customer: fix your QuickBooks bank feed widget. We are paying money to use it and NOT to invent workarounds https://t.co/s9ANxDNZwb
Support: I know this is important to you, and I'd like to help. Please DM your name, zip code, and additional details. ^PE https://t.co/znUu1VJn9r
Customer: @ChaseSupport same issue 3 months later https://t.co/4jg14scV9B | |
ba12e325a9dec9b99ce2da147d5a4bd7 | Ask_Spectrum | Customer: a 62ms ping from Hawaii to LA is lame.
Support: I am sorry for any inconvenience caused. That is typical of the infrastructure of Hawaii. Have you ever gotten it below 60? ^FG
Customer: Is internet down in hilo again? It’s always doing this
Support: Good morning! I would really like to help with your Internet services. When you can plz DM your phone number and address to chat? ^DT | |
c6b554a50878450232c69d622f754e8f | ChipotleTweets | Customer: Tfw you order @ChipotleTweets and your tortilla is hard but your chips are stale. 😡 #moneywasted
Support: I'm sorry to hear that. Which location did you visit? -Jillian
Customer: West Covina, CA. In the mall. Gave them another chance but nope, did me wrong again. Also they made fun of my nephew's order. Who does that?
Support: I'm so sorry about that. You can share this at https://t.co/0f6pFdYU9j for us to look into more. -Tay | |
aba2b692baddfaaa3299b816f2bdcbb9 | hulu_support | Customer: I have been trying to cancel my HBO trial for over a week but can't access my account!
Support: We're happy to get this sorted for you. When you have a chance, reach out here: https://t.co/6YdK7bvQN7 for immediate support.
Customer: this never worked and I have no 2 months of charges, I tried to contact support but was unsuccessful
Support: Apologies! We'd love to take a look. Please give us a call from the number listed here: https://t.co/LkhXOWWq74. | |
479be445afef06adc7bdffe345bfd83f | AmazonHelp | Customer: why is this my second prime purchase in a row that I'm getting later than my two day guaranteed delivery?
Support: I'm sorry for the wait! To confirm, has the delivery date confirmed via e-mail: https://t.co/Wkpnu0R1N9 been missed? (1/2) ^MV
Customer: "Now expected Aug 6-Aug 8 We’re sorry your package is late. If it hasn’t arrived by Wednesday, Aug 9, please come back for more options"
Customer: Guaranteed delivery was August 6th by 8pm. With USPS. This is the second order in a row I'm receiving this message.
Customer: SURPRISE SURPRISE my “guaranteed” for tomorrow delivery was just rescheduled for Friday. How many times in a row is this gonna happen to me? Why the fuck do I pay for prime?
Support: Thank you for being a Prime member Heather. I can understand your frustration. When did you place the order, I need the time and date please, you can confirm here: https://t.co/Y5jpI9gRhE? I will also need to know did you opt for next day or two-day shipping? ^SY
Customer: Order date: Nov 20, 2017
Order #111-4976945-4808201 with guaranteed 2 day shipping selected at checkout, and showing on the invoice. Now delivery date is 11/24. This happens every single time i place a prime order. It’s ridiculous.
Customer: Then why does it say when you’re shopping “want it by Wednesday 11/22? Order in the next 2 hours!” That seems pretty simple to understand and I am always within those parameters.
Support: I'm sorry for the frustration! Two-day shipping refers to the transit time and does not account for the necessary time needed to process your order. Here is some more information on how we calculate your estimated delivery date: https://t.co/2ZI9Se9mb6 ^TN | |
d7edf879c6cca0b8252796f32560ec4b | hulu_support | Customer: when is season 3 of rick and morty coming to @115940 #wubbalubbadubdub
Support: Through our classic service, we typically receive the latest season of R&M after it finishes airing on TV in it's entirety.
Customer: https://t.co/Xbgrx7Tc1p | |
26d0170ee5dcb260d27351540edda4d1 | AmazonHelp | Customer: 海外にいてKindleで和書を購入してその場でダウンロードすることはできるでしょうか
Support: https://t.co/st4oU5QbhP で販売の多くのKindle本の販売権には地域制約があるため、日本国内のお客様にのみ提供しており、国外では購入いただけません。なお、日本国内で購入した本は、海外移動後もクラウドからダウンロードできます。RI
Customer: ご丁寧に回答ありがとうございます。国外での配信について、よくわかりました。国内でダウンロードしておきたいと思います。御礼申し上げます。
Support: 恐れ入りますが、よろしくお願いいたします。
その他ご不明点がございましたら、ご遠慮なくお知らせください。 YM
Customer: お世話になっております。フランス国内でKindle端末を購入した場合、https://t.co/kKttc5Q35eのアカウントで使用することは可能でしょうか。
これまでKindleアプリを使用しており、DL済の書籍を読む目的です。
Support: (2/2)なお、端末自体に関するご不明点・保証などの対応は購入国での対応となります。
端末に関してご不明点が発生した場合は、お手数ですが購入国までお問い合わせください。MH
Support: (1/2)これからAmazon.frサイトでの購入を予定されているということでしょうか？
現在販売されている端末ではjpのアカウントでサインインが可能であり、日本で購入したコンテンツをご利用いただくことができます。MH
Customer: お返事2通、承知しました。
ご推察どおり、これからの購入を検討しておりました。ありがとうございます。 | |
080ef979e8989222ad90f0debea444c3 | Uber_Support | Customer: is the worst thing that's been around . No good customer representatives . They let people get away with fraud and owe me over $4000
Support: Happy to help! Please reach out to https://t.co/QDn91HzZV0 and fill out the 4 boxes at the bottom so we can get in touch.
Customer: Tried all of that your company tried telling me my bank account that you have taken money out of doesn’t exist
Support: Let's take a closer look! Send us a DM with your email address so we can connect. | |
28ed2768362e935af7693c7bec862dfd | AmericanAir | Customer: Why is flight AA0735, MAN-PHL on Aug07 delayed?
Support: It looks like there is a maintenance delay, Ben. We show an estimated departure time of 12:15p.
Customer: @AmericanAir How do I get my my compensation from this delay? I have emailed and called multiple times. Form filed with AA via email.
Support: Please DM your reference number from when you filled out the form online. We'll take a look. | |
2c74f2615a66c89eeba0cadeacd7fc30 | AdobeCare | Customer: Trying to cancel my @115777 Premiere Pro subscription before I'm locked in for another year. These mean nothing to me if I don't use it! https://t.co/hsYnczOeLI
Support: Hi Nathan, are you looking to cancel your annual subscription? Please DM your Adobe ID and we'll follow up. Thanks ^NR https://t.co/iuwZCjz4Or
Customer: It's cancelled now, but I am very unhappy with the agent. Scaring me into waiting because I'll "pay a fee" (but it's more expensive to wait)
Support: Sorry for the poor experience Nathan! Our management team can review the case for further coaching. Could you please share the case #? ^NR https://t.co/iuwZCjz4Or
Customer: @543174 Major reasons execs should slap themselves: giving employees scripts if not in theater: Retention instead of cancellation departments.. | |
f4fef784646c849292b0d66e1620dcba | TMobileHelp | Customer: So starting Aug. 9 anyone 55+ can grab 2 #TMobileONE lines for only $60. #Unlimited55 https://t.co/B5w01tuAhg
Customer: Belittled? check. Patronized? check Humiliated? check
Support: @115913 Hello. Let's work together to turn this around. DM us so we can get more info. https://t.co/3sF8qpf2nx *AlissaFast | |
a477820394524c061dc167e7b9cbef54 | GoDaddyHelp | Customer: Pls don't allow this man to poison the discourse. @116068 #fireHannity https://t.co/x4CxDVXGKC
Support: We actually stopped advertising on this program earlier this year. Appreciate you sharing your concern. ^CG
Customer: @647105 thank you! I'm a customer and appreciate this action!
Customer: @647105 Thank you!
Customer: @647105 Thank you! Migrating hosts in mid November would’ve been a huge PITA.
Customer: @647105 Thank you!!! 👏🏼👏🏼👏🏼
Customer: @647105 Thank you@GoDaddy | |
c91d3f203fbec554e8b215527dee32ac | Delta | Customer: Orlando to Amsterdam nonstop on @Delta begins March 30, 2018 | Delta News Hub https://t.co/OJsiF2JxzP https://t.co/ByD2L1qB82
Customer: @Delta Is is a codeshare flight with KLM or a full DL one?
Support: @142008 Hi, Daniela. Could you please clarify your question? *AMV
Customer: @142008 being part of the new hubs DL growing. Will have the MCO AMS as a full DL flight or will be codeshare with his skymiles partner KLM?
Support: @142008 MCO-AMS flight will be operated by Delta. *AMV
Customer: @313037 @142008 Will this flight have dinner services in Delta One? 9:45p departure so I'm not sure.
Support: Hi Michelle! Yes dinner will be served. *TMC | |
864b4f2e71ccccc59da45a30b4724860 | askvisa | Customer: I am out $400 because your gift cards are a fraud. You trained your employees well to lie to your customers that they don't have info.
Support: For further assistance, I recommend re-contacting them and ask to speak with a supervisor (2/2) AS
Customer: How do you think that turned out?? They continue to lie as they laugh in the background. You have some real professionals. A bunch of crooks
Support: and account management issues. Visa has no access to accounts. Please re-contact them to investigate this matter (2/2) AS
Support: I understand your frustration. However, our client financial institutions issue Visa cards & are responsible for all billing (1/2)
Customer: Visa issues prepaid gift cards, not financial institutions. My goal in life now is to make sure no one buys them #fraud #employeesinonit | |
a4148c0e3f035bd73ffda439be0fe8d3 | SpotifyCares | Customer: the 'Discovered on' playlist feature has vanished off the Artist about page, is this a bug or has it moved and I can't find it
Support: We're simplifying the artist profile in advance of some bigger changes to give artists more control over their profile on Spotify 🙂 /ME
Customer: Oh 😕
Support: Thanks for the feedback. We'll pass this on to our devs and let them know this is something you'd like to see /ME
Customer: yaay, the "Discovered on" section is back :) thanks for listening!
Support: Thanks for the feedback! It's music to our ears 🎶 You know where to find us if there's anything else /GT | |
e891e01c79f1beabcde8f6cebd4665eb | sainsburys | Customer: do you still sell the pasta bake w/ sausage? Since rebranding, it seems to be gone in stores. any news?
Support: Hi! Can you confirm if it was a Sainbury's branded product? Andy
Customer: Yes it was... bought it for 8+ yrs at Sainsburys and it was your branded product
Support: Is this the product you're looking for? https://t.co/ZGosNqJTk7. Steven | |
3b1ed3726bfe7f49f9f2fa092237f511 | XboxSupport | Customer: Lead the charge. Get in-game content and early access to the beta by pre-ordering #StarWarsBattlefrontII: https://t.co/jwJxUk4NE3 https://t.co/1PHcZxeUco
Customer: @XboxSupport I preordered before the deadline, digital download through the Beta, and I have not received the Yoda bonus. How do I get it?
Support: Hi there. To check, did you purchase the game digitally or on disc from a retailer? Can you DM us your Gamertag? ^BZ
Customer: DM sent | |
abe87c83f9de8de7ca33b360918ac097 | DellCares | Customer: my sim card inserted in sim slot does not give any response do i need any drivers
Support: Just checking back to see if you have any concerns that needs to be addressed. ^GY
Customer: yes please say me clearly | |
5f8170b052935d3215ba876f35270d9c | ArbysCares | Customer: No wifi in @118625 or @119158 and when you have to wait forever. 😔#poordatausage
Support: We're sorry to hear this. Which location did you visit?
Customer: Columbus, IN on Jonathan Moore pike
Support: Thanks for letting us know. We will share your feedback with our restaurant team. | |
9319e98a12427ea7ad8dfade3dfb72be | SpotifyCares | Customer: Bring back the original Spotify About page. @SpotifyCares @125633
Support: Hey. We’re simplifying this in advance of some bigger changes that'll give artists more control over their profile. Stay tuned! /J
Customer: new page is looking good
Support: Thanks! We think so too 🎉 /Q | |
d9ebc37c05f8c6b20415d013154311b4 | VerizonSupport | Customer: Exclusive concert experiences, @143798 tickets and much more. Rewards you really, really want. #VZup https://t.co/Jg57Pq6NaX
Customer: @143798 My Verizon WiFi is so slow, I gave up trying to access your awards program.
Support: We never want to hear this and want to provide the correct support. Is this regarding your Mobile or Residential services? ^JRA
Customer: Residential 3g. Sometimes works fairly well. Other times will slow down to a stop. 3 hrs to pay 2 online bills.Verizon manipulating service?
Customer: When will you offer 3g or 4g in zip 23009 that consistently works? Would love to get Netflix and others
Support: Is this the 3g service from a Mobile phone or is the issue with you connecting to your residential router for internet? ^JRA
Customer: We definitely want to provide the best service possible, Elaine. To clarify, is this for your Residential or Cellular service? *DXR
Customer: Verizon Jetpack, MiFi.. Local office sold me 4g, saying I have 4g service. Doesn't work, primarily 3g
Customer: Residential
Support: Understood. We will have to refer this to our wireless counterparts @115990 for all your jet pack concerns. ^JRA
Support: You can check on Fios availability here: https://t.co/O9rpiQXIL7
^FEM
Customer: @115990 Never received a response
Customer: Verizon repairman told me I wld never see FIOS where I live. Why does 3g not work? It has taken hrs to pay 2 bills online. Writing chk fastr
Support: We will have to refer this to our wireless counterparts @115990 for all your mobile concerns. ^JRA
Customer: @115990 Ok. It was done before on 8/7. But you can try again | |
5b6afc3aa56764126870dc164c3da4c5 | HPSupport | Customer: [Type issue here] #hpen5530 #hpAIOi https://t.co/ghzZJNTHSX
Support: Hi Charlotte. Thanks for tweeting. I'd like to help. What seems to be the issue? Please share more details for help. 1/2
Customer: I can not get my phone or tablet to post on Facebook tell me how to do so I can prove to her my point | |
d8381a445a70612e5fe055f587539933 | Uber_Support | Customer: we're trying to figure out how to use Uber... without much success... suggestions???
Support: We got your message, please check your DM's.
Customer: I don't know what DMs are
Support: We've followed up via DM! | |
cbb94f5d846fd9aa8a298a94dcf36b62 | AskLyft | Support: We recently hit a new benchmark: one million rides a day. Thank you for being there with us for each and every one! https://t.co/IckqgSSPAU
Customer: Want to respond to the suspended license driver issues to get to next anniversary ? | |
aaf32b7d46377358265e4bed30e164c5 | Ask_WellsFargo | Customer: A work-related injury cost her a job and a home. See how one woman pays it forward. https://t.co/yeAVUye8rv
Customer: Interesting. I'm a self employed single mother who suffered a 10-month disability & complete loss of income. I have BEGGED WF for help. 1/2
Customer: You have closed my bank accounts, denied me access to $ I deposited for 2 weeks & refused to help w/ repayment of credit. I've been a 20 yr
Customer: Customer & u have done nothing but make my situation worse. I am forced to sell my home. The proceeds will be going to another bank. U suck!
Support: Hello Liz, I want to understand your situation better. Pls DM us with more details about what happened (no account numbers). ^TL https://t.co/q1oBDuYAdh | |
9495f6ae253ec75898285583148ddc97 | VerizonSupport | Customer: Help locked out of @119033 mail when I try to recover it gives me a key to input then redirects me to @115725
Support: We are here for you. Do you happen to have your accounts linked and have you attempted to sign in on another device with the same issue?^JRA
Customer: I have been on the phone with Verizon support all day yesterday they cannot figure out the problem yes other devices and my laptop
Support: Can you log into your Verizon account?
^TDC
Customer: No that's the problem
Support: Please follow and DM us.
^JAY
Customer: If I close down my Verizon email do you think I will be able to get back into my yahoo? I’m desperate
Support: Closing the Verizon email account should not have an effect on your Yahoo email address
^HSB
Customer: I have been told by your tech support they are linked together. They have come on my laptop to assist me and still unable to unlock my yahoo
Support: Just to confirm, you are able to access the email ending in https://t.co/nJjnVspM37 but not the one ending in https://t.co/DClxuhGdMC?
^HSB
Customer: That is correct
Support: Please reach out to yahoo, https://t.co/lfvK8l24K4 ,to get that handled. ^RMD
Customer: I’ve tried there is no way to get any tech-support from Yahoo. I went into the open forum and still unable to get any help. There are many
Support: Our apologies, We're unable to support Yahoo mail.
^NHP
Customer: Sorry tech support
Customer: In addition to that Verizon did buy Yahoo and that is a quote from your text imports
Customer: The only reason I reached out to you was because the two accounts are obviously linked together
Support: If the accounts are linked, please go to reset password and then contact Yahoo via the link we provided. ^RMD
Customer: Ok I’ll try | |
e749b95beb52058f228b5bf3fca43442 | hulu_support | Customer: experiencing problems with Golden Girls series after a few episodes it starts at the end do you know how to fix?
Support: Were these episodes previously watched? If so, this is an issue we're investigating. Reach out: https://t.co/6YdK7bvQN7.
Customer: Yes they were previously watched and the mouth word movement is off please help fix the problem. Thank you☺
Support: We'd love to help, Wanda! Please get in touch with us by phone or chat via the link we provided in our previous tweet. 😊 | |
1f61a5c53cdd47b947cf9e1594a0a681 | Uber_Support | Customer: i hd n acidnt enroute. car i was cmng,collided wth a bus. hd injuries nd the owner thn thrntd to reprt us to polic
Customer: i booked it through the account of a relative and i dont have access to that account.
Support: We're here to help! Send us a DM with your email address and more details so we can connect. | |
7b1821c10adf643693971220fb6510a7 | GloCare | Support: Friday, August 11, declared FREE DATA DAY on Glo network. #GloFreeDataDay https://t.co/8Go8kRprnk
Customer: Hello customer care representative I have a situation. I borrowed data at 4:41am,got a text that it failed but I had a deficit.
Customer: I want to send credit from my line to My other line . It was telling me credit transaction of requested amount not allowed
Customer: I wanna opt out of 200 for 100mb auto renewal cos glo has been deducting my money telling me it's for the sub
I don't want the auto again
Customer: Hello good morning please how will I know that I have been received the free data today bcoz I have been loading up to N1000 now
Customer: Your network is bad this days
I don't have network on my line throughout yesterday ....here is my number 08158596963
Customer: I have used 300talk time and over 1500mg and didn't get a confirmation of the October 31st freedata
Support: Good evening, may we have your number for clarification. SO
Support: Hello Phemy, please confirm the code dialed, amount and your number for clarification. Thank you. SO
Support: sms CANCEL to 127 to stop data auto-renewal ~ OO
Support: Hello Nsikan, a message will be sent to you. You can also dial #122# to confirm. Thank you. SO
Support: ,We apologize, may we know the exact network issue you are having? AP
Support: We apologize for any inconvenience you may have experienced. Kindly provide your number. Thank you. UO.
Customer: I just loaded 1000 naira recharge card now to do 3.6gb but 200 naira was deducted for the 100mb after sending cancel to 127
Customer: No service on my line at all
Customer: 08117409766,thanks
Support: you sent the sms after the previous plan expired ~ OO
Support: We apologize.Kindly provide your number, device type, exact location and error response for a quick check . Thank you. AP
Support: Please check our last tweet to you. UO
Customer: Okay
Thanks
Customer: 08158596963, infinix hot S pro, Thomas Estate Ajah, Lagos ...no networkb
Customer: You asked I provide my number, I did.
Customer: 08117409766
Support: We apologize for the inconvenience, our engineers are working on the issue.Kindly bear with us. Thank you.AP | |
7d22be6b20ddee1ef1801c252b94be23 | AskPayPal | Customer: and @115993 do NOT protect their sellers and now I am out $1000 and a camera lens because of it 😭 last time I trust eBay and Pay Pal
Customer: @115937 @115993 https://t.co/CaFaBrFMTx
Customer: @115937 @115993 Signed!
Support: Amanda, please send us a DM! ^RA | |
1d8290e8f2d9dfc0c3f4f20a0673ef23 | TMobileHelp | Customer: I need help with a T mobile galaxy S8+
Customer: @TMobileHelp https://t.co/Is3RoqJylS
Support: Hello :) Did you have a question today? *TiaKappus
Customer: https://t.co/Is3RoqJylS
Support: Are you wondering if we sell that device?
We currently are not selling that Device we do however have the Samsu... https://t.co/LlvykZBQjW
Customer: Best of luck
Support: Have a wonderful day :) *TiaKappus | |
364da33b9eb44b377cf8103c63feccd1 | McDonalds | Customer: Really looking forward to Dimension C-1998M sauce. #szechuansauce #RickAndMorty #StaySchwifty
Support: So far we've only successfully brought one bottle back from the always-1998 dimension. But who knows where future portals may take us! 🕳️ 🔮
Customer: #wedoitallforyou https://t.co/1jBB80X3LO | |
f5fe22b1ae317f910c55522c19f387fa | Uber_Support | Customer: Laughter, memories, stories - your Uber carries all of this and more. Catch the new TVC! Tweet with #ApniHiGaadi https://t.co/sQv7R0xWXq
Customer: Even paying more we dont get good service. and there is no realtime customer support.
Support: We've received your DM and a member of our team has reached out. Please review your messages for our response. | |
21a4cd135a2f4b94c3bdf9ae37c692a7 | DropboxSupport | Customer: Commeting on dropbox is such a BAD experience. Using arrow keys in comment input TURNS your page and erase everything. #ux #dropbox
Customer: @132673 please fix this, otherwise it's unusable and makes people go crazy.
Support: @118189 @132673 Hi Martin, thanks for flagging this! Issue should be fixed now, could you try again and let us know if you're still experiencing problems? | |
34c0d68a582ad5152c67c9bcb540e976 | AmazonHelp | Customer: i did not got any package , still this mail from your side why ,in your track page its showing undelivered , poor service amazon https://t.co/BUuQjGmo30
Support: Please don't provide your order details as we consider it personal information. Our twitter page is visible to public. ^SQ
Customer: y , ohh now you act as good company with policy that's grace full ,fucking amazon
Support: Hi, sorry for the hassle. Kindly share your details here: https://t.co/GIJyeYqKE0 and I'll get back to you. ^HN
Customer: Dear Amazon long story short,My package is lost ,my Diwali is ruined bçoz of you , ORDER # 408-8854873-5625962,pay back my money ASAP
Support: Please don't provide your order details,we consider it to be personal information.Our page is visible to the public(2/2)^VR
Support: I'm sorry about that, could you please confirm if you've shared your details with us?(1/2) ^VR
Customer: i will take a legal action towards you with an advocate after 20th oct
Customer: let people know what you do with us
Customer: yes i have , amazon team have send a mail i will share with you https://t.co/pojukng7l6
Support: My apologies. Please revert to the email you received from our team. We'll review the details and get back to you. ^OS
Customer: i have reverted ,that is the only solution you have??what about the feelings and my festival that is ruined
Support: We will look into this issue and we'll get back to you. Appreciate your understanding. ^OS | |
52a956690c035850418216453b826245 | AmazonHelp | Customer: TROND LED Gooseneck Floor Lamp for Reading, Crafts, Crocheting, Knitting or Sewing - Shop… https://t.co/GmcmCAkJv2 https://t.co/U41f7HXM4N
Customer: Where do I find this on the web site? | |
8dc9dc92c0dccc9c9a8af1fb0d7eca15 | AppleSupport | Support: Constantly checking your emails in case you miss something important? Customize your Mail settings to choose how new emails are delivered. https://t.co/yUourck3gw
Customer: Would love to be able to delete a group of texts messages at the same time. It shouldn't be that difficult!
Support: We can help. Are you trying to delete multiple message threads? If so, tell us the device you’re using, and we’ll go from there.
Customer: Hello! I use an Oct., 2016 MacBook Pro and an iPhone 6 running beta iOS 10.3.3.
Support: Thank you for your reply. Are you referring to deleting individual messages within a thread of messages?
Customer: I want to be able to delete multiple, individual emails at one time.
Support: We'd be happy to provide info about this. Which device and software version are you using?
Customer: iPhone 6s with IOS 11
Support: Thank you. In your email account tap 'Edit' at the top right of the Mail app. From there you can select multiple emails to delete.
Customer: But it still requires tapping each one. I want to be able to search for particular emails and have a delete all choice.
Support: That is not a feature available at this time. We recommend submitting feedback here: https://t.co/eTPVYVFyd8 | |
250049c47341b0616901cf791aec2be1 | hulu_support | Customer: Uhhh @115940 what happen to your #BigStuff episodes? Those episodes were the only reason I browse your site.
Support: Sorry to disappoint! We no longer have the rights to stream this show, but we'll share your interest to see it return.
Customer: well damn, i'm shocked you lost the rights. the perfect show for your platform. Still love @115940 though | |
46a3e441f7d07259597f41a6c6bad6c3 | TMobileHelp | Customer: Sure do wish @115911 and @115913 would help me rep the #UnCarrier, my dog messed up my apparel. https://t.co/1jDP2qTIFp
Customer: @115911 @115913 No Worries email me at __email__ I can help you with that. Will you be visiting the Texas state Fair?
Customer: @115911 @115913 I'm planning to try! I'll shoot you an email.
Customer: @115911 @115913 Great , talk to you soon
Customer: @115911 @115913 So, I tried to email Luis recently and it didn't go through. Trying to stop in either today or the 22nd, just want to confirm
Customer: @115911 @115913 Don't think you guys will have any useful input this time, T-Force. Trying to make sure @216178 has my stuff. 😁
Support: @115913 I want to make sure you have the information you need, send me a DM https://t.co/PbJEgtqanO *JeromyBingham
Support: @115913 We are here to help if there is anything we can do for you. We are only a DM away 24/7 https://t.co/PbJEgtqanO *JeromyBingham | |
11704817e347269b7254e744b5e22dac | Delta | Customer: Just noticed the zipper was broken off yesterday morning on my return flight&it wasn't like that when I left?😥is there help? #notcool https://t.co/VIm6mmForU
Support: That's not good. Please return to the airport and file a Damaged Bag Report with our Baggage Service Center. I'm sorry for the trouble. *AMC
Customer: I live an hour north of the ATL airport, can it be done online? 🙏🏼
Support: Unfortunately, this must be done at the airport because the bag must be looked at by a Delta Representative. *AMC
Customer: I've been busy with life. How long do I have to file a claim regarding this? Or is this a lost cause at this point?
Support: Hi, there. You must report your claim within 24 hours for U.S. travel and seven days for international travel. *TCH | |
01bdde8275df713dc428c5ee982f5475 | HotelTonightCX | Customer: literally has the WORST customer service and now I'm out $200 for a reservations I'm not even using.
Support: We’re very sorry to hear this. We pride ourselves on providing excellent service to all. Please DM us so we can help. | |
ed1281f8dfbf74ae58c222f6b16a67ce | VirginTrains | Support: Good morning, Tweeters! ^MM & ^LC signing on.
We are both wondering where summer has gone? https://t.co/56jQZCK11q
Customer: It's gone on holiday to mainland Europe
Support: ^MM https://t.co/eCz9T7AEEr
Customer: It about 40° at my cousins house in Austria and I have to go out looking like this https://t.co/qPvs7RCiAf
Support: 😆 ^MM
Customer: This one
Support: Oh i remember now 😉^MM | |
26676f4e01d2f9d06ebb3a94f07a9bd8 | AirAsiaSupport | Customer: Hi @115798, we found "SqlBug" in https://t.co/xEAKnyUdxd.
Attached Images are PoC on #Airasia
cc: @118894 , @98798 https://t.co/mJBQsd1ISJ
Support: Oh! Thanks for bringing this up Alex, we'll pass it on to the team. Thank you. -Floi
Customer: @115798 @AirAsiaSupport @115802
SQL Bug wasnt patched.
https://t.co/3DRMU462nZ
Suggestion: #AirAsia #Hackathon
https://t.co/oELuCRXwbZ
Support: sorry Alex, kindly elaborate further, we will assist you accordingly. Thanks-Mi
Customer: Kindly forward these attachment & video to #Airasia IT Guys,
#Hackathon ==> https://t.co/QcrDiQT90T https://t.co/X9xuv57610
Customer: #airasia #hackathon https://t.co/QcrDiQT90T
Support: Hi Alex , Appreciate if you could submit the attachment and further details via : https://t.co/yUyvTZDtHT . Thanks - Khairul | |
0e9c694c5b97d9a53832cbfd1dd5c454 | British_Airways | Customer: .@British_Airways not recalling an apology that carries any weight and let's not talk about the service given https://t.co/zQIVmGYI3K
Support: You seem unhappy, Grant. Is there something we can help with? ^Hel
Customer: Progress on the customer relations cases would be good. Very little can be done for the experience of 2 days at LHR and cancelling my trip.
Support: Hi there, can you please provide your case reference number, telephone and email address and we can have a look into this for you. ^TP
Customer: On a public forum?! Do you want this DM'd?
Support: Once we've received this, we'll contact you again with an update about your query. 2/2 ^DaniH
Customer: C'mon BA been over a week and nothing. Bad customer relations is just compounding the two flight cancellations and my missed trip.
Support: Hi Grant, apologies for the delay. Customer Relations have been busy, and they are working in date order and will contact you. ^Raj
Customer: How far behind are they? It's been over a week. Appreciate BA must be getting a lot of complaints.
Support: Hi Grant, unfortunately we can't give a timescale. Our Customer Relations team will be in contact 1/2
Customer: and still nothing.Complained.Emailed.Updated ticket.Responded to multiple 'Share your thoughts on our Customer Relations' surveys.Rubbish. | |
b44c3f4b5a21649d72e08292debe6333 | DropboxSupport | Customer: Thanks @118189 You are great in general, and the Restore Earlier Version feature is somewhat lifesaving. :) ✍️✍️✍️
Customer: Now, irrespective of multiple saves between 6:20 PM to 12:53AM, I can't get the latest version (that was saved around 12:50 am?) HELP NEEDED
Support: Hi Thanésh, was your computer online the entire time during this period?
Customer: Yes it was. The events log shows all other activities :(
Support: ...working on your device or the website ? 2/2
Support: Hey Thanésh, have you had a chance to look into the file’s version history? Please consult: https://t.co/DEsXHI2EKM. Also, were you... 1/2
Customer: working on my device.
Customer: The version history shows only those versions that were saved before 7 PM and I was working until 1AM. Is there any method to get the file?
Support: ...investigation. Thanks! 3/3
Support: ...file would be available. You can DM us for more info, or write in to our team at https://t.co/aixbBeAWNx for further... 2/3
Support: Hi Thanésh, if the file was in your Dropbox, you were online, our app was running, and you saved changes as you worked on it, the... 1/3 | |
5692204e485c525c61b3d3fd03515039 | AskRobinhood | Customer: Starting today, invite your friends to Robinhood with your referral link & you’ll both get a free share of stock like Apple, AMD, or Sprint. https://t.co/S8xY1MdeVD
Customer: My friend used my link to join. She got her FREE share but I didn't. HELP!
Customer: Great, this makes "u guys" more money in the long run especially with low odds of big stocks. what r you working on next 4 youre customers?
Customer: Is there a wait period?
Support: Hey Lynda! Send us an email and would be happy to help!
Support: Hey! Keep following us on social media to get updates on future offerings! 🎉
Support: Visit our website for more information! https://t.co/sQVEdn1ejs
Customer: @338733 Can't seem to get an answer from u wen i send a request. Is anybody home? Im quite concerned | |
a23965cb42f2493a25bbdc59755790dc | GWRHelp | Customer: hi I'm still waiting on a response to a delay repay request from 5 weeks ago?
Support: Hi Matthew. Apologies for this. There is a delay at present due to a backlog of claims. Please be assured you will receive a response - Josh
Customer: Any ideas of when?
Support: Do you have the case reference? -Andy
Customer: GCWRR170706BCPQ
Support: This is in a batch we will start on soon, it requires some extra audit checks. Will pass it on to the team to try and expedite. -Andy
Customer: Hi- can you advise if this is anywhere near completed
Support: Hi Matthew. I'm afraid it's still pending but my colleague did contact Customer Support last week to see if it could be sped up. Lewis
Customer: Hi. Any ideas?
Support: We don't have any update I'm afraid Matthew, apologies. I can't give a timescale but we'll be in touch as quickly as possible. Phil. | |
fbe7ed56d8cf6ec83b76bf372346347c | GWRHelp | Customer: Sitting on a GWR train, where I'll be for 3 hours, next to a leak that keeps splashing on me... I paid over £50 for the privilege. @GWRHelp
Support: Hi Gemma. Sorry to hear this. What train are you on? -Rach
Customer: 7.03 to Plymouth - just left LDN. The seat is soaking. No signs or anything so I put my luggage above the seat, as is normal. It's now wet.
Support: Have you been able to speak to a member of onboard staff? -Rach
Customer: Not yet, but the train is packed & I saw no free seats. I will if I see someone, obviously.
Support: Which seat are you in please? Phil.
Customer: D30
Support: Thanks - I'll report this to maintenance but staff on board can block the seats out of use. Phil.
Customer: The seat next to me is blocked, it's just there was no sign about the luggage or that the drips would be splashing on to my seat.
Support: Apologies again Gemma - It's been reported to maintenance and will be fixed as soon as possible. Phil.
Customer: Thanks. In the meantime, the water is now on the table, where my other bit of luggage was. Now I have 2 wet items. Joy.
Customer: Over 3 months after this twitter conversation & my problem still hasn't been sorted. I sent two emails, each with different information, each time I was told to wait 20 days. Nothing's happened. Disgraceful. #CustomerService @GWRHelp
Support: Sorry to see this Gemma. A member of our Customer Support team will reply to your emails but I'm sorry it's taking a lot longer than expected. Natalie | |
ece582249ff8ba23825667d1141cf19f | HotelTonightCX | Customer: said my hotel would have 24 hr room svc, but no food when I got there 😑. Had to run out fkr McDonalds.
Support: Hi, I'm sorry to hear that. I’ll look into that for you if you want to DM, __email__ or 800.995.6698 | |
edfa3bfa49a2fd23b974f1f5a6647e13 | VerizonSupport | Customer: WHY does @136083 CONSTANTLY air opinions of never Trumpers Graham & McCain?
WHEN will they support .@119341 STOP being #FakeNews https://t.co/5su5RYjvfw
Customer: @136083 @119341 They air plenty of Pro Trump stuff. It's called news not TrumpTv. won't be all pro trump all the time. That's why it's "fair and balanced"
Customer: @136083 @119341 WHY hasn't this UNPRECEDENTED government corruption been headlining every Fox show? #DeepState has GOP operatives #FakeNews by omission
Customer: @309646 @136083 @119341 Fox is pretty much mainstream. Just not as hostile to Trump. We're canceling our cable and going to Fios which carries OAN which is better.
Support: Check out our packages. https://t.co/obhs1JGQmH ^CAR | |
3a38d8d2985cf6f8da7fb1ab169348d4 | YahooCare | Customer: hi I'm having an issue with upgrading to the new yahoo mail
Support: Hi there, Did you get a prompt to upgrade? Also, what browser, mobile device or app version does this occur on? Please advise. Thanks.
Customer: I still need help please
Support: How are you trying to upgrade without a prompt? That may be the issue right there. When your account is ready to ... https://t.co/zOzr10o3KL
Customer: https://t.co/2qZG3AxdIq ? So what's the point of this site if your system relies on the prompt and not manual opt-in?
Support: I'd wait till you actually see the option to update, within your Yahoo Mail account. I'm not sure how else you ar... https://t.co/zOzr10FECj
Customer: I sent you the website what do you mean you don't know it's your website it says "take it for a spin"?
Support: This is the option you will see. Within your Yahoo mailbox, towards the bottom it should show you the button to "Try the new Yahoo Mail" https://t.co/euc6h71KT9
Customer: New to tweeter exiting | |
2e558257bb77afaf5d4706361fd20867 | Customer: Explain this @Walmart https://t.co/Ir9pwg0MeF | ||
005a1ad7d8a091625157510433e5e362 | HotelTonightCX | Customer: Alguien me puede pasar el contacto de Splendia, HotelTonight y Groupon? Se los agradecería con un Etiqueta Roja... https://t.co/kAUFHdQXiy
Support: Hola Elias, Puede comunicarse con nosotros aquí, 1-800-995-6698. Aquí 24/7 así que llámenos en cualquier momento! | |
f07e64d519904ae9f4e2fa1cdda9e517 | AWSSupport | Customer: it would be nice if you gave us the ability to write a comment next to security group inbound/ outbound rules.
Support: I've relayed your +1 for this feature request to our EC2 team for review. Thanks for the feedback, Aizaz! 😊 ^TI
Customer: @123644 Thanks for adding the "description" feature to security group rules. :) https://t.co/DQZvsZu1Ta
Support: Always happy to help our customers! Glad you're enjoying it, Aizaz! 😃 ^JK | |
4a64c8b0046fa7d3382cf428bbc2258e | Ask_WellsFargo | Customer: Misplaced your debit card? Turn it off in our app. https://t.co/oxa9iamVeY
Customer: Crooks
Support: What concerns do you have, Ariel? I can try to help. ^HE
Customer: @306161 well, how are you helping the millions you've defrauded with fake accounts and bogus fees? | |
7692e398310fd89ac23a7b15cfeb6237 | HPSupport | Customer: Error message "C4EBA341" on Officejet Pro 6830, printer won't work #hpsa #hpprnt
Support: I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help. Thanks ^ Sanal
Customer: Hi, link not working, and issue still exist, please help, thank. | |
26a2d0958e5b30716c674e3654f1d559 | comcastcares | Customer: #mobile_CareXI
Terrible services! Internet is out again! Tv is out every night! I am stuck!!!! https://t.co/1aXQ97CDmR
Support: This isn't what we want for you, Sergio! I'd like to investigate what's causing the interruptions. Can you DM me ... https://t.co/wxOCr1H6VH
Customer: I can’t believe I am still giving Comcast a chance to make it right?!?!?!
Customer: I have been with problems for over 2 month. They sent 4 people here, they changed cables, they made me lose hours on the phone and nothing!!
Support: Hi, I can look into your service issue for you. Can you DM the details along with the name, address, and phone number on the account?-Sean | |
616b16b5ebe832541de4ded204c73457 | comcastcares | Customer: @comcastcares How do I get some1 understands tech issues, and can fix? 3 calls today, no luck. & they won't kick 2 higher support
Support: Hi, I apologize for the frustrating experience w/ us. Can you please send a DM w/ your full address or phone #. I want to help. -DR
Customer: DM'd you in Aug. Still waiting for you to "care" | |
ec5a481db021dba8f58a0cd166bd045a | Ask_WellsFargo | Customer: This is the most pathetic and corrupt bank. Customer for over 22 years. Closing all accts today! I suggest you do the same!! #WellsFargo
Support: What's going on, Beth? We'd like a chance to address your concerns, pls send us DM w/ details about your situation (no acct #). ^NC https://t.co/q1oBDuYAdh
Customer: Absolutely NOTHING was done to try & make this right.need a new bank..Who can recom for check'g sav'g & busnss acct WF I hope you go down!! | |
b9955b36f780cb28682b6405610e72c9 | VerizonSupport | Customer: .@ATT Your customer service is bad. Really really bad.
Customer: Quality customer service is waiting for you on the better network. DM us and we will cover the cost to switch. *KGG https://t.co/RWxolnhVh4
Customer: How much for a package for HD TV with DVR, internet, and cell phone?
Support: We don't have bundles setup for cell phone but here are the packages. https://t.co/eZmvhKagUu ^CAR | |
f03bf92a2fad33b3841b41fea40d7e6a | HotelTonightCX | Customer: looking to go to Santa Barbara Saturday, any promos I can use? Have had the app for a while, first time booking!
Support: Hi Sheba, The only promo codes are the referral codes so hit up a friend that has HT APP for their code! | |
b1e7306f308deea675a61ec28a99e7ba | Customer: Agarwal @AmazonHelp @115850 @115821 I have ordered a MOBILE phone but it is faulty. you guys are not return and refunding.Very bad | ||
d0fba0175192d6861427f2c447501af1 | Uber_Support | Customer: https://t.co/SfjqZ9u9jD
The Uber App makes getting from A to B a bit better.
Customer: Except when A is Epping and B is Manly. Then your kooky gps sends your driver into the CHD. And you don't fix it and you never apologise.
Customer: The driver cancelled my trip. Now the app says I must pay for the trip I ever made!! I can't even cancelled it!!! Ridiculous
Support: Here to help! Send us a DM with your email address with more info so we can assist.
Support: Here to help! Please send us a note via https://t.co/h840Iouehc so our team can connect. | |
682251009d446775909f0b7212de5f10 | Uber_Support | Customer: https://t.co/KxaBy5XOQI
The Uber App makes getting from A to B a bit better.
Customer: Uber is a rort. Shafting drivers and endangering passengers for a fat profit for those at the top. #slavemobile
Customer: My friend in the States was sexually assaulted by an Uber driver. #Uberemployessrapists #Safetybeforeprofits
Customer: For the 6th time, you have failed to respond to my message. What the fuck is your customer support number?
Customer: can you Uber two cars at once? I have 7 friends.
Support: We can definitely take a closer look! Contact us here; https://t.co/QDn91HzZV0 so we can help.
Support: Due to our privacy policy, we will have to speak directly to the account holder. Please have them contact us via https://t.co/balq3Eyso6
Support: We have folowed up with your DM with details. Please check there for more information.
Support: Here to help! For more info please visit, https://t.co/WkYB3Wt9xd
Customer: @427847 Uber I'm still awaiting my reply you cunts!
Customer: @545947 Uber, you endangering the public by not properly checking their backgrounds. Don't fool us by pretending you care.
Customer: For the 7th time, you cunts have still not provided a number. What do you not understand about the fact that your driver smashed my car! | |
8404ab4346c06efb101421494f354cd1 | Uber_Support | Customer: https://t.co/fc6XotsZGu
The Uber App makes getting from A to B a bit better.
Customer: Hey @115873 is there a non sexual harassment option in the app?
Customer: As a driver are u registered for GST? This is compulsory in this industry #uber. #ato
Customer: How's that App working in London?
Customer: Sleazy uber driver safety who charge more than cabs, no safety on your trip to support overseas entity. Bloody rort
Customer: When my mum called for an Uber and the driver arrived they said that we are not allowed to get in as there is a baby. But for the past few months that we used it, NON of the drivers pointed this out. Would like you to check on your drivers. Caused a lot of inconveniences for us.
Support: Here to help! Send us a note via https://t.co/QDn91HzZV0 and we'll be in touch.
Support: We're here to help! Send us a note via https://t.co/s5TBurldcq so our team can assist.
Support: Simply visit https://t.co/u3rIywe9ei to see availability in that area!
Support: Here to help. Send us a note at https://t.co/yfZfahk101 so our team can connect.
Support: Due to our privacy policy, we will have to speak directly to the account holder. Please have them contact us via https://t.co/rYREitLrEZ
Customer: @205746 https://t.co/ALlklOCVM5
Customer: @215134 Not in your life | |
ee455e044ff2d143dec077ad2da7c8a4 | Uber_Support | Customer: https://t.co/95fqIfSmMm
We'll ask only one question. Where to?
Customer: Does it cost extra if the driver hits an elk? There are lots in my area.
Customer: Last time I took an über my mans was drink driving and I had to take the wheel and drive back to my place that was horrible
Support: Thanks for reaching out! In case anything happens during your trip regarding this, you can send us a report here: https://t.co/gv0VrynHhp.
Support: We take this very seriously. Please send us a direct message with your email address so we can connect ASAP.
Customer: @535235 Need super long arms to reach out to Uber... They are a long arms length from anything legal or ethical
Customer: @Uber_Support Thankfully have long arm in Norway. Seen as sign of beauty and manliness. Got mine from Walmart last year. | |
decd92a653848a357f0c6f8e38e0aea0 | British_Airways | Customer: how is Nairobi airport developing? Have you got a business lounge sorted yet?
Support: you soon. You can always check our lounge locations and facilities here https://t.co/DNChrhBKoJ 2/2 ^L
Customer: @313003 According to that page, there isn't one in Nairobi. Is that the case? | |
918fa65276fbc4b5abe80069551d1417 | AmazonHelp | Customer: A pleasure to host #SecDef James Mattis at Amazon HQ in Seattle today https://t.co/JnQZoSOnFN
Customer: your own delivery service cant even deliver my order to the right address. Should your company be trusted with nat sec?
Support: I'm sorry for the delivery issue! If it's okay with you, we'd like to escalate this to a specialist within our Logistics team. Please securely relay order specifics to us here, and we'll be in touch: https://t.co/6ehHEScfQJ ^MV | |
ab072c1725db92f5adeb11c7e037c91a | Morrisons | Customer: I really wish you sold Wonton Wrappers. ☹
Support: Hey, please let me know which store you use and I'll pass this on. Thanks - Kirsty
Customer: Anniesland store, Glasgow. 👍
Support: Thanks for the info :) I will pass this onto the Buyers. - Chloe
Customer: Good afternoon, I have another request for the same store. Knorr Tom Yum Kung / Goong broth stock cubes. My Thai supplier has closed. ☹️ https://t.co/ykVr34EhcV
Support: Hey. Thanks for your feedback, I will pass your feedback onto the Buyers :) - Chloe
Customer: I note the store already provides the ready made mix (below) which is great for single portions. Cubes would be better for larger quantities https://t.co/loum0L0lPm | |
41aac632da02dc748d33572f77cc358a | Uber_Support | Customer: it's been since December that you froze my account for me calling an uber to help a friend get home safely... still don't know why
Customer: Also have tried multiple times to call back and no one ever calls me back. At this point I cannot recommend your company to anyone
Support: So sorry for the trouble! Contact us here; https://t.co/Md7v036OoC, so we can help.
Customer: Went to your link and nothing came of it. I don't even know why my account was disabled to begin with. No one calls me back. I helped out a coworker to get home safe a year ago and I still have no clue what went wrong. Please give me an answer. This is piss poor customer service.
Support: We can definitely take a look! Send us a DM with your email address so we can follow up. | |
62cfcffa1f7fac04102e00371c592271 | Ask_WellsFargo | Customer: Special shoutout to @116827 for having my back and protecting my accounts via fraud protection. You da MVP. #loyalty
Support: Thanks for taking the time to do a special shout out to us! I'm so happy to see you are very pleased. Thanks again! ^CS
Customer: @780465 She defends your bank like you're family! (Her great-grandmother was a First Interstate customer pre-merger and she never left, either. <3 ) | |
1748e7b432d57d2a25105e420f295dd4 | VerizonSupport | Customer: Get your ❤ racing with @400718 #RonaldoFaster internet speeds starting at $24.99/mo. https://t.co/Efb69Y8f6F
Customer: @400718 I switched to @115722 months ago. 900 down and never an issue. And cheaper than @119000 #byefelicia #dontneedsextosellagooddeal
Support: Awesome! Glad you are enjoying the speeds. If you ever need us we are just a tweet away.
^HSB
Customer: So far it's been nothing but aces! Keep up the amazing work.
Customer: @VerizonSupport Love the #dontneedsextosellagooddeal however Verizon sucks and does the same sales 🐂 💩 too. | |
fce8a6a929eed0a0df89ef75bf423215 | CoxHelp | Customer: but now its a matter of principal. I will be cancelling on Monday. __email__ if you want to save my business.
Support: (3of3)To get started DM your name and complete address. -Maria
Customer: Steve Wood 3068 southwind ln. Vista ca. Just had ATT out here last weekend.They had to do an offsite connection repair. You have one chance
Support: Hello. How can we be of assistance? -Allan | |
bef3fcba494f53c8a7bd33951732e981 | HotelTonightCX | Customer: didn't let me book my hotel and told me to call customer service. Then customer service said my account was blocked
Support: Hi, please DM your HT information and I'd be happy to look into this for you! | |
034483eb25564607c159035ed87a0c21 | ATVIAssist | Customer: it's been like this for 5 days it's not loading how can I fix it I've tried everything idk what to do plz help me out https://t.co/jbY3q5q9Hf
Support: Hey there, apologies for the delay. We are aware of this issue and investigating it. Which steps have you attempted? ^MB
Customer: ^^^^^
Support: Thank you, I'll go ahead and send up your information while we continue to investigate this issue. ^JP
Customer: You should give me something or something for free I have done a lot of things to play that game
Customer: I already bout the game again | |
d38d8a7ae60c8ca30934cb571218509c | AskPlayStation | Customer: i cant access the Safe Mode on my ps4 i hold the power button (the 1st beep turns it on , the 2nd one turns it off) idkw wro
Support: Hi Mohammed. That's not good. Please check your DM's for further instructions.
Customer: Hey just wanna let you know , I've fixed my ps4 on my own , I've removed the upper cover and then pushed the motherboard down with 2 rings | |
d886c21509e45d6a3910fdd93de5a610 | ChaseSupport | Customer: I have -$7.71 and a flat 🚴🏽 tire. Could you kindly spare me the @116602 overdraft this month @116016? 🙏 https://t.co/Q9tXVhW7Kb
Customer: @116016 I walked a mile and converted coins to cash, still not enough to avoid the effects capitalism... #teamunemployedservicefee https://t.co/YNUvEgApjD
Customer: @116016 How you take man last 7 cents out savings to put towards impending @1079 overdraft fee? @116016 doesn't care about poor people! https://t.co/EnjvelmHNV
Support: I'd be happy to look into this for you. Please DM your name & zip code for more help. ^RS https://t.co/znUu1VJn9r
Customer: Chase and my girl got tired of dealing with broke boys on the same day, sending me into a downward spiral of depression & pornhub https://t.co/Fk007q5Qk1
Customer: Accidentally used @115993 for @115873 instead of my wife's @115858 Pay, now I'm gonna overdraft at @116016 yet again #Sadderday 😢 https://t.co/MkLpZxFL09
Customer: @ChaseSupport @115993 @115873 @115858 @116016 Gotta take off overdraft
Customer: @ChaseSupport @115993 @115873 @115858 @116016 overdraft fee is $34, returned check fee is $35
Support: Hello, please let us know if you have any account questions we can assist with. ^RS | |
0f5e1d6686e4a1a6b6771035e9357fb1 | VirginAtlantic | Customer: "He slept for 7 out of the 8 hours" - Fiona from #Scotland! Happy flying with @VirginAtlantic ✈️ #sleep #family https://t.co/U6cGpokfwz https://t.co/FNEGyRn0EH
Customer: @VirginAtlantic We've been told @VirginAtlantic don't approve the hammock?
Support: Hey Donna, we've just responded to your Facebook message. ^H | |
dcbf8c62e32c2340ba652062d3a3a828 | hulu_support | Customer: We put a man on the moon but Hulu can't remember where I was in Drunk History.
Support: Apologies, Evan! This is a known issue we're currently investigating. We appreciate your patience while we work on a fix.
Customer: To give credit where credit is due, you Hulu folks have rocked this and it totally works pretty much faultlessly so far lately! Thanks for fixing.👍🏼
Support: We definitely appreciate the kind words, Evan! Let us know if we can help w/anything else in the future and happy streaming! 😊 | |
d807c68a8e4c3f603d5e2749c824e844 | HotelTonightCX | Customer: Just got to my hotel for check in. Excited to go to bed after a long day. Made hotel reservations for the wrong night. Hotel booked Up. Sigh
Customer: Checkout the #hoteltonight app
Support: Hey Zehra, thanks for sharing the love! Don't forget your referral code:) | |
db1369425501104b1ca478617be5c59e | Delta | Support: The best time for your next big adventure is right now. 🌎
Customer: You mean, right now +delays of several hours....the delay is now longer than the flight...by far
Support: I'm grieved to hear of your delayed flight. Any travel disruption is regrettable. Please reach out if you need help. *ASK | |
0725d29b0dac72b3a2238651b6d8cc0d | HotelTonightCX | Customer: @HotelTonightCX if my first booking was less than $125, did I lose the $25 off promotion??
Support: The code is only for first bookings, but with HT Perks, the more you book the better the deals get!
Support: Hey Raven, bookings do need to meet the minimum spend of $125 to use that code – but sounds like you still got a sweet deal! | |
bfe35b047ed241e10a840e2713f0d689 | Customer: @115850 @115821 How long I have to struggle for the order no 404-6863093-7837905, i typed more then 50 mails; No response??
Customer: @115850 @115821 Is amazon dead? https://t.co/9fImRUgNLE | ||
0505c5fd7b427bb0ff2669c094f1620f | AmericanAir | Customer: My 2 yr old will miss her birthday cause @AmericanAir cancelled int'l flight 12 hrs pre departure. No alternative till Sunday. #sadness https://t.co/puEDfGJ2nx
Customer: Now wasting time trying to get a rebooking when I was supposed to wrap up work before holiday. @AmericanAir messing up my 1 holiday of yr
Customer: Waited on hold for 16 min only to be directed to a full answering mach. New call hold time 11 mins. Using call back option @AmericanAir
Support: We don't want you to miss one bit of your holiday, Sajjad. Please follow and DM your record locator and we'll be happy to take a look.
Customer: Thank you for the speedy response. Appreciate the offer for help. Will await your response. Thank you @AmericanAir
Support: We've received and have responded to your DM.
Customer: Disappointed that from a 90 min flight, i now have a 10+ hour trip DC to Toronto via Miami, with a 2 year old, and all u can do is apologize
Support: Please continue to work with our Reservations team at 800-433-7300. They can double check if any seats on the non-stop flight become open.
Customer: Thank you but sadly no flight opened up and we had to take the 10 hours of traveling time instead of 1.5. I understand your limitations
Customer: However, we reached Toronto to find the stroller is broken. Filed a complaint, 2 days ago, no response yet. Traveling further on Wednesday
Customer: Will you fix my stroller before then, or pay for a new stroller nowI had an email to trust @AmericanAir after bad luck with reservation
Customer: Am I to expect another 'apology but we can't help' or does the customer service at @AmericanAir mean more than a 'make excuses' department.
Customer: This is your second chance. Please show me you weren't lying the first time.
Customer: Followup on the issue - Happy to report that customer service @AmericanAir works. I applied for damage claims and within 7 weeks of incident
Customer: and less than 4 weeks into a formal written submission of complaint, have received a response which is satisfactory to my needs. So will say
Customer: a big thank you to @AmericanAir for doing what they could do cover for problems faced by their customers. #bravo #keepItUp 👏 | |
13df62dcbbf96d755883558fda8795b4 | HotelTonightCX | Customer: Meet Airbnb’s newest competitor: Google https://t.co/DXKP6IBOTA
Customer: HotelTonight used to be exciting and pretty amazeballs. Now it's just all .. something else.
Support: We appreciate all feedback! Feel free to DM us or give us a call to discuss your experience further! | |
f7c5d887cd9b62c595e3c7ff3feb89a5 | SpotifyCares | Customer: before I already asked about if there's option to turn off the new interface and use the old one? Just can't find anything now
Support: Hi there! At this moment, it's not possible to switch to older interfaces. If you're seeing an issue, let us know and we'll help out 🙂 /AW
Customer: There are so many issues that the only solution is the old UI. very sad that can't use Spotify anymore (
Support: That's not cool! What specifically is causing the issues you're seeing? /AW
Customer: For example in playlists I no longer see/identify the songs that were saved before. UI is too large, hard to navigate and find new music.
Support: Which device and version of Spotify are you using? Could you send us a screenshot of what you see? We'll keep an eye out for your reply /AW
Customer: Using it on the web.Playlists only show list of songs without checkmarks for saved songs. Also a radio tab no longer shows previous sessions
Support: We appreciate your comments on the web player. We're still testing and improving it, so we'll pass this onto the right team /AW
Customer: Thanx, I submitted the same complaint/suggestion before but there were no changes, improvement. With new UI finding music is so difficult
Customer: @SpotifyCares https://t.co/GMHSKOaHGY #worldsmileday #cashappfriday #tellmesomethinggood | |
e1a4c5603e9ea7cc6c49fd9198076dc4 | AmazonHelp | Customer: What are your #weekendplans? Join us on Saturday for an on-the-spot job offer at Amazon in Cranbury Township! https://t.co/OtGOYFJr8x
Customer: Do you guys have walk in for Kent Washington?
Support: Search and learn more about any career opportunities you're interested in here: https://t.co/BjZqy1hIH4 ^SK | |
7679846ab7cde868dc5928568c76dfa9 | sprintcare | Customer: #PokemonGo Trainers - starting today visit participating @115714 stores to get your get your trainer level badge, while supplies last. https://t.co/I5jTE1hTcC
Customer: @115714 Do I have to be a sprint user to get it
Customer: @115714 To get Pokemon go patches I have to be a sprint user https://t.co/YIaLJs5T2Z
Support: Hi there! For further information about this promotion please visit the following link https://t.co/uyyoA91eXq . - JL https://t.co/rMApsV8PQY
Support: Hey! you do not have to be a Sprint user for getting the Pokemon go patches. -EM | |
54c0d39c4b8d255a48f028379798a5d0 | TMobileHelp | Customer: #LIVE @115911 #CEO: I’m taking your calls on my #100thPeriscope!! Are you dialing yet?! https://t.co/iHxcZ9zhj5
Customer: @115911 I have 2 cell boosters in my home they both register a zeroyesyetday for hours it said no service in upper left corner
Support: @115913 My team and I are here to help, DM me https://t.co/Nr93OTtXRx *TaylorBest
Customer: @195203 @115913 I called T-Mobile 4 help they forwarded me to APPLE, but found out no the xfered me 2 another tech,not happy w/ svc.
Support: @115913 We never want our customers feeling this way! DM me so we can turn this around https://t.co/Nr93OTtXRx *TaylorBest
Customer: @115913 What does DM mean?
Customer: @115913 Taylor I provided the necessary information to t-mobile, my problem started 24 hours ago, I'm unclear as to what I am supposed 2 do now,thks
Support: @115913 Direct message, click my picture to get started https://t.co/Nr93OTtXRx *TaylorBest
Support: @115913 Thank you for sending us a direct message, Deb. We have sent you a message with more details and will meet you there. *ShelbyMartin
Customer: @115913 OMG meet me where, twitter or email?
Customer: @115913 Well there is no email, so I am on twitter if that helps Shelby, thank you | |
3700f81e99e91417c744c2ca59ba1631 | HotelTonightCX | Customer: why would you advertise prices hiding random scammy facilities fees and then refuse refunds?
Support: Hey Julian – we list all fees on the booking screen. Give us a call at 800.995.6698 if we missed something! |