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4b47461ce1fc26dfe35e048507d96426 | Safaricom_Care | Customer: hi do u have i stock nokia 6
Support: Yes Morris,we have Nokia 6 (4G) at KES. 24,999 + Free 1GB Internet Bundle.^DY
Customer: Thanks
Support: Karibu sana. Have a lovely day.^LA
Customer: @264436 is this offer still valid today? | |
ed2390a90e74a7e0f7bede0fa84ed61c | AppleSupport | Customer: unintentionally running High Sierra Public Beta; 10.12.6 update caused blank screen after login and then endless spinner, @AppleSupport?
Customer: @AppleSupport Hi, I’m having the same issue here. I can’t access anymore to my laptop. I have the login screen then after a blank screen
Support: Let's look into this for you. We've received your DM, and we'll continue working with you there. https://t.co/GDrqU22YpT | |
d2c7dd3dc4aacb8d6feedb70ad54f5bd | SpotifyCares | Customer: https://t.co/0hkaqA6ByY
Support: Hi Jake! Can you DM us your account's email address or username? We'll take a look backstage /UT https://t.co/ldFdZRiNAt
Customer: Well - I’m just now getting back to this. Can you guys still help?
Support: Hey Jake! Glad to hear from you again. We have some info we'd like to share with you in private. Can you drop us a DM? /CP https://t.co/ldFdZRiNAt | |
380aefcec4b61616440ec894326a530c | AmazonHelp | Customer: I understand security but this must be shamed publicly for misdoings & U not owing up.The bots auto replies NOT helping either!! https://t.co/Kt5YEFbCP1
Support: We'd like to help you with the issue. Please connect with us using the link provided earlier. We'll look into it. ^CA
Customer: How am supposed lodge a complain on something I did not ordered? It was a #rakhi gift. You can steal my money but not gift.
Customer: @AmazonHelp 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍🧐😞😡😠🤥🤬♉️🏋️♀️🏌️♀️🏌️🧘♀️🧘♀️🧘♀️🤾⛹️⛹️⛹️⛹️⛹️⛹️⛹️⛹️🤾🏋️⛷️🏑🎾🦁🐺🐒🐦🦓🗑️🛒🛒🛒📟🕹️📱💻💻🖥️🖥️🖨️🖨️🖨️ | |
0399bab840ca3477de78b63a43ac0e22 | AmazonHelp | Customer: ich bezweifle langsam echt, das ihr ein ernsthaftes Interesse habt, Pakete auch wirklich die die Packstation zu liefern.
Customer: Warum liefert ihr das dann nicht in die anderen Packstationen hier auf der Ecke?! https://t.co/reuAy7PRoT
Customer: Die Zusteller haben immer eine feste Ausweichstation, bzw. Filiale, welche bei der Routenplanung zugewiesen wird. VG
Customer: Ich bin jetzt 2 km umsonst durch den Regen gelaufen.
Customer: Wir schauen es uns an. Bitte senden Sie uns eine Mail mit Sendungsnummer und Ihrem Usernamen im Betreff an: __email__.
Customer: Ach und warum ihr nun das Medium wechselt verstehe ich auch nicht 👎🏻
Customer: Sendungsnummern gehören zu den persönlichen Daten und sollen nicht getweetet werden. Darum die Bitte um E-Mail.
Customer: Ist heute morgen längst geschehen, wie lange braucht ihr aktuell ungefähr dir die Bearbeitung?
Customer: Die Packstation war leider voll. Darum die Umleitung. Die Filiale ist auch die Ausweichfiliale Ihrer Packstation. Alles korrekt.
Customer: Die sagten mir, sie hätten gestern keine Pakete für die Packstation bekommen 🤔
Customer: Das tut mir leid. Ich habe die Kollegen vor Ort darüber informiert, damit der Fahrer dazu befragt wird. VG
Customer: 8 Stunden später immer noch kein Status?
Alle Telefone und Computer kaputt?
Customer: Leider haben wir keine positive Rückmeldung erhalten. Bitte Absender kontaktieren, damit dieser eine Nachforschung einleitet. Sorry
Customer: Yo @124285 schon wieder soll eine @AmazonHelp Sendung statt in die Packstation umgeleitet worden sein.
Ratet mal was hier nicht liegt. https://t.co/tsMKvQfQ8X
Support: Oje - gerne kannst du dich auch an unseren Kundenservice, wenn du uns brauchst. Gleich hier: https://t.co/ohyvGrpvrY Gruß ^NW | |
d56afa4c6651bd78c966999c10d05aa3 | Ask_WellsFargo | Customer: I loft my fight with Wells Fargo Thompsin Karate Foudation building. I fell behing on the mortgage and they aould not work with me. Help.
Support: Hi there. Please send a DM with your name, phone #, and property address (no acct #). I’d like to try to assist. ^LM https://t.co/q1oBDuYAdh
Customer: I am out of my house now
Support: If you would like us to review what happened, please DM your full name, phone #, and the property address (no acct #). ^LM
Support: Let me look into what’s going on. Please DM your name, phone #, current address, and the referenced address (no acct #). ^AS https://t.co/q1oBDuYAdh
Support: Is there something I can look into for you? I'd like the chance to review your concerns. ^CC | |
ecc688195a5e6e6e08aaa12386f0ed34 | TMobileHelp | Customer: Time for my monthly call to @115911 to correct my bill. Overcharged every month & have to call. Love the service; hate billing problems.
Customer: @115911 That's too bad. I thankfully haven't had that issue. @115913 would not be pleased.
Customer: @115911 @115913 It's so frustrating. I've had to call every single month since November. No one can find permanent solution. I love/hate TMobile.
Customer: @115911 @115913 I had that issue with TWC for about 6 months. It was super annoying. Having to retell the freaking story EVERY time to a new person.
Customer: @115913 Despite attempts by some very nice people at T-Mobile, my bill is still wrong every month and has to be manually adjusted every month.
Support: @115913 It's extremely important to us that you're billed correctly, Samantha. Please reply to our latest DM so we can continue helping. *DanKing
Customer: @115913 Already done. I know the drill by now. I do it every month. I have a customer service rep I know by name. That's sad, isn't it?
Support: @115913 We're 100% committed to ensure your bill is correct every month. Please do DM us anytime for further help. *DanKing
Customer: @115913 Mr. Legere, my bill is wrong yet again. Next month marks the 1 year anniversary of having to contact T-Mobile every single month to have it adjusted. I cannot believe I'm the only one. Maybe you should audit your billing dept.
Support: @115913 Hey, Samantha. We see your DM & just responded. We've got you covered. https://t.co/EdLkYIfmTn *MariahDaigle | |
00977ef3e843a832e764690a64971a25 | idea_cares | Customer: Ì dont remember the name, he called me on my alternative contact number and abused my Fiance...He had called for payment reminder https://t.co/fzfc140NZr
Support: Sorry for the trouble.We have noted your concern. Our team will get in touch with you soon.
Regards,
Bhargavi.
Customer: No one got in touch with me still..I want an appropriate action to be taken against that idiot..#ideasucks
Customer: No one contacted regarding this, u guys abuse ur customers for bill b4 due date! Finally out of @1936 shitty network | |
55a7963e039b82ba50bb0c4cdfda7b55 | ATVIAssist | Customer: you need to get rid of this hackers https://t.co/jMgZ4vzpUl
Support: Hi there. Please report all suspected cheaters in-game. Thanks! ^DL
Customer: I did | |
39474f46de68460b828895e16f1f9a8d | airtel_care | Customer: 😭😭😭😭😭😭
Support: Please state the exact network issue been experienced alongside the affected mobile number via DM for checks and assistance. Thank you. ^Ojo
Customer: Okay
Support: Hello @145577, thank you for choosing AIRTEL. ^ANopo
Support: Hello @145577, have a nice day. ^ANopo
Customer: Hi.... Same... Thanks
Support: Hello @145577, cheers. ^ANopo
Support: Hello @145577, thank you for choosing AIRTEL. ^ANopo
Support: Hello @145577, have a nice day. ^ANopo
Support: Hello, thank you for this tweet. ^TM
Customer: You are most welcome
Support: Hello, thank you for this tweet.
Support: Hello, thank you for the feedback.
Support: Hello @145577, thank you for choosing Airtel. ^FA
Support: Hello @145577, thank you for choosing Airtel. ^FA
Support: Hello , thank you for this tweet. ^RO.
Support: Hello @145577, do you know you can dial *234# to activate TalkMore bundle? Thank you.^TOwo
Support: Hello @145577, do you know you can dial *121# and select 3 for tariff plans and migration codes and select the plan that suits you. Thank you. ^TOwo
Customer: No.... Thanks
Support: Hello @145577, do you know you can dial *791# to activate Caller Ring Back Tune? Thank you.^TOwo
Support: Hello @145577, do you know you can dial *791# to activate Caller Ring Back Tune? Thank you.^TOwo
Support: Hello @145577, you are welcome. ^TOwo
Support: Hello @145577, do you know you can dial *140# to check your data balance. Thank you. ^TOwo
Support: Hello , thank you for your tweet. ^RO
Support: Hello @145577, do you know you can dial *121# and select 3 for tariff plans and migration codes and select the plan that suits you. Thank you. ^TOwo
Support: Hello , thank you for this tweet. ^RO.
Support: Hello @145577, we appreciate your tweet. ^Osebi.
Support: Hello , thank you for your tweet. ^RO
Support: Hello @145577, we appreciate your tweet. ^Osebi.
Support: Hello @145577, do you know you can dial *791# to activate Caller Ring Back Tune? Thank you.^TOwo
Support: Hello @145577, we appreciate your tweet. ^Osebi.
Support: Hello @145577, do you know you can dial *121# and select 3 for tariff plans and migration codes and select the plan that suits you. Thank you. ^TOwo
Support: Hello @145577, we appreciate your tweet. ^LK.
Support: Hello @145577, do you know you can dial *140# to check your data balance. Thank you. ^TOwo
Support: Hello @145577, we appreciate your tweet. Enjoy the rest of your day. ^Osebi.
Support: Do you know you can dial *902# to activate and deactivate VAS services on your line? ^Osebi.
Support: Do you know that you can dial *141# or visit https://t.co/UR0PiSVGGB to view our amazing data plans? ^Osebi.
Support: Do you know you can dial *791# to activate the Caller Ring Back Tune service. ^Osebi.
Support: Do you know you can dial *432# to use the ME2U service? ^Osebi. | |
0de389cb81d38a600dbdba8c33d77a2c | HiltonHelp | Customer: Explore the birthplace of jazz & blues w/ singer/songwriter @162047 as he joins the music #weekenders. https://t.co/auMz1dDgGD
Customer: @162047 How do I associate my stay with my app?
Support: Please follow us and DM your Hilton Honors number and confirmation number so we may assist. Thank you - IR. | |
14bc502e8a3fd60a0e761a6faa6aac27 | sprintcare | Customer: Too bad not all #sprint store managers and staff are a #excellent as others. Met 3 #awesome
Support: Can you please clarify more on the issues you're having, in order for us to further assist? -TC
Customer: manager at west Nyack sprint store, 2nd time, has insured I won't be going back there. Employeesh excellent. Him: not so much
Support: Hi Cindy can you further explain the issues you had with the manager, so we can better assist you? -ES
Customer: this is belated AND they refused to fix the glass on my phone & sent me to a mall kiosk after 7 years of business. | |
41d6b559c6bcf96f43a30bd777479831 | SpotifyCares | Customer: iOS 10, Google keyboard, iPhone SE: when searching for music or filtering a playlist, the keyboard disappears
Customer: To fix this, I have to scroll around to unfocus the text field, then tap the text field again and then the keyboard will appear
Support: Hey Ethan! Can you let us know when this started happening? Can you tell us if this started after an app update? /CH
Customer: I'm afraid I am unsure when it started, as it's been months. Still a problem using the latest update to Spotify, Google Keyboard, and iOS 11
Support: We understand. We have more info here: https://t.co/1hcgYncM6A. Hope that clears things up /JS
Customer: So no fix has been pushed even in the four months that it's been a known bug, and even longer since it's been (possibly) unreported?
Support: We appreciate you sharing your thoughts on this. Rest assured we'll pass on your feedback to the right team /JS | |
1a0e7ccc14de472d32396a16a60af4c8 | Uber_Support | Customer: When i changed the mob no my paytm account was updated with the new no. Later on i m unable to use paytm for uber. Why?
Support: Please connect with us at https://t.co/hr88X1ZGuG and we'll be happy to follow up.
Customer: No use. Nothg s bn attended so far. 3 times i d reported thru the suggested channel and also via the respective trip page on the app.
Support: Sorry to hear about the troubles, Jayasri. Please DM us some more details so we can further investigate this for you.
Customer: (2) 18.09.2017 Via M-Pay South Indian Bank paid Rs.1.00 vide ref. id 726118350765/UPI/SIBL/UBER it dint get accounted on Uber.
Customer: (1) 18.09.2017 Via M-Pay South Indian Bank paid Rs.61.18 vide ref. id 7261183504744/UPI/SIBL/UBER it dint get accounted on Uber.
Customer: (3) 28.09.2017 Via M-Pay SI Bank paid Rs.100.79 vide r.id 727106481066/UPI/SIBL/UBER it dint get accounted on Uber, so again paid via SBI.
Support: Here to help, Jayasri! Send us a note at https://t.co/hr88X1ZGuG so our team can connect.
Customer: I am fed up. Jus for an OS payment uber takes immediate step by restricting rides. But the pathetic customer should send multiple requests to multivarious ends askg resolutn for a duplicate payment means i dont want any resolution. Leav it. 2 months are more than enough to wait.
Support: Sorry for the trouble! Send us a note here, https://t.co/hr88X1ZGuG, and our team will follow up. | |
a416f6fe9c732668dc612126a5e09ad1 | Delta | Customer: why is it cheaper for me to fly out of Toronto than Detroit when I'd be flying via a connector in Detroit? https://t.co/yh2yXbrhil
Customer: Couldn't I just buy the cheaper ticket and skip the first leg? Makes more sense as I'm already near Detroit.
Support: I'm sorry, if you don't board on the first leg, then the system will automatically cancel out the remainder of your trip. *AST
Customer: 2/2 if I made it for the first half I wouldn't necessarily be "guaranteed" my already paid for seat if y'all decided to overbook.
Customer: 1/2 Sorry for the late response, but that policy is really stupid. I'd save money, time, and fuel, if I skipped the first half.............. | |
2782d3b2b7c682163aa4186ad7dbe129 | AmazonHelp | Customer: What is the default location of downloaded video in Amazon Prime videos app on android phone? #PrimeVideos #amazon
Support: Hi Gaurav. You should be able to see a direct tab saying 'Downloads' on the home screen. ^HT
Customer: I am not talking about viewing the video in the app but physical location of video on the phone.
Customer: Want to add the video on the big screen n not on the phone
Support: You'll not be able to cast stream/downloaded videos from Prime Video App to your TV. ^OG.
Customer: @469369 it is possible if you have google chromecast. From phone app, cast ur screen through google home app. once done you can stream/play on tv!
Customer: @AmazonHelp It keeps my mobile busy while casting. I wanted to run the video independently on the tv.
Anyway i have opted out from prime long back | |
7384a90d742b265a03ab0cfc9fcd1528 | British_Airways | Customer: VERY disappointed BA. disabled siblings and myself not booked in club as planned for return home. No one is bothered. @British_Airways #BA
Support: We're sorry to hear this, Charlotte. Is your flight overbooked? ^Helen
Customer: I didn’t think it was
Support: Hi Charlotte, is this regarding your flight back in July. ^ Barbara | |
778633427c2b7d13aab999a69dc7c105 | TMobileHelp | Customer: #LIVE: @115911 #CEO out for a 🏃! Let's catch up!! https://t.co/8AWlfnvoa7
Customer: @115911 My current Samsung S8 was purchased in May and I'm still waiting, the last BOGO was an s2 and it took almost 6 months. You should fix this..
Support: @115913 Promotions are my forte, DM me and we'll figure this out together https://t.co/Nr93OTtXRx *TaylorBest
Customer: @115913 Hey Taylor, I'm looking at a dual SIM phone, it takes 1 micro and 1 nano SIM. Can I get a nano SIM from T-Mobile?
Support: @115913 We have nano SIM cards! You can pick them up on our website, https://t.co/P1A41GEtz9, or in store. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 Thanks Mike! Appreciate it | |
f5c4f91709b3b6b18a0c2750eb7efdd7 | DropboxSupport | Customer: Out of Space Warning will not go away even though 50%+ unwanted files removed - how to make DB recognize it is not at 100%
Support: Hi there, is your Dropbox account quota showing the right used storage space? If not, have a look here: https://t.co/sO36oqswEd
Customer: FYI - had to uninstall and reinstall the App to resent it's Notification of no space when there was now plenty.
Support: Hi again, thanks for the update on this matter. Could you confirm which device you had the app on so we can forward this info to our team?
Customer: Windows 10 Toshiba Laptop
Support: Hey there, thanks again, we've made sure to transfer your comments up the ladder to our team specialists for future consideration. Cheers! | |
2eb469de1dcf142b08085a7c1992a5e9 | AskPayPal | Customer: Hi, i lost access to my phone. How can i recover my PayPal account? Thank you.
Support: Hi there! I'm sorry to hear what you've been through. Please send us a DM regarding your concern and we'll be happy to help.^HZ
Customer: Hi, i'm travelling and can't log in to my account. When i select to receive call on my number nothing happens. How can i recover it? | |
5dd23de9b91fe4673cc2763d9c47a06e | AskPlayStation | Customer: kerbal space program disappeared from the ps4 store and it won't show back up
Support: That's odd. Please restore licenses and check again. Steps here: https://t.co/WATnmgS37Z
Customer: @241798 How can I buy it from the PlaystationStore in France ? | |
3630dca9e196f5de2559c0fff190143c | Safaricom_Care | Customer: ,hi my credit is eaten each tym with out my use why and correct that!
Support: ....billing here https://t.co/p2NkzIrbyj go to Billing> Recent or Unbilled Usage. ^SH
Customer: ,hi i have spent 30/= and not yet received storo bonus, then you are saying my usage for today is 2/=
Support: 2/2 aggregation of usage for the achievement of Stori Ibambe Targets. ^SD
Support: Hi Emmanu, please note that the amount deducted from the purchase of Tunukiwa daily offer will not be considered in the 1/2
Customer: ,which deductions are leads to achieving storo bonus
Support: All usage, debt repayment and Bundle purchases apart from Tunukiwa.^TT
Customer: what is off pick bundles,unsubscribe it from my simcard 0792559455
Support: The off-peak bundle is not a subscription. It's a one-off purchase. You are only awarded them when you buy them on your own.^MM
Customer: ,plz check every day u eat my 1/= credit
Support: Hi,we've tried to reach you on 0792***455.Let us know when available for us to call or send affected number if not this one.^LW | |
e1be3112049831b08eaef92b15e0da78 | comcastcares | Customer: What a joke, @115900 employees have no clue about their own Gigabit internet service. Spoke to 3 people, none had a clue.
Customer: @115900 So true. I called, got the service upgrade for one hour and then they failed to tell me that I needed a DOCSIS 3.1 modem. Therefore, my account reverted to PerfPro. I called again and had to schedule a call since the person was not sure what to do. Call then was to set up fiber?!
Support: I do apologize for the troubles and poor experience. Please send us a private message of your full address and name on your account and I will look into this for you. ~RD | |
536dc661d089b56caa83ea8e563bbaaf | Morrisons | Customer: Loving my dinosaur planter from @Morrisons 🌿 https://t.co/Hgf8hyZ82A
Support: Look great Smithy :) - Rebecca | |
8409e22e9aa305e4be3a2ff7341fcca2 | McDonalds | Support: SOS0730172130ESTTWTR3x.5GAL https://t.co/SlvDzGs3SH | |
c1fbbb2afa246045e0ac27f7eba70347 | AskPayPal | Customer: Slipper to summer 😁💰 18.97
Shop here>>https://t.co/H7TNqz8Hcv
@259887 https://t.co/JgYW3TI9gR
Customer: Do you have a phone number? Not finding a customer service number and @115993 keeps disconnecting me before I can speak to a human. If I have to I will file a dispute. Didn't want to have to do that..
Support: Hi there, thank you for contacting PayPal via Twitter. We are sorry to hear that you were unable to connect with a phone agent. For assistance, please DM us with your PayPal email address, your country of residence, and a screenshot of the transaction. ... https://t.co/wIsfsw4z4r | |
984f20cdb7e75c3d5b37a6933d115711 | HPSupport | Customer: What is the standard timelines for End of product life /service life for Hp laptops? And why it is never informed while buying?
Customer: I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help. Thanks! ^APK
Customer: Still*
Support: Hi, please click to send us a private message and I will look into this. Thanks! ^Jordan https://t.co/W4pKc7l52S
Customer: Play*
Customer: Dear Jordanwa... Sent you many private msgs. You need to have a pic of it uploaded here to pay sick in public. Check them and don't b******t | |
cfee7edeb341158110ece5fba9440f58 | British_Airways | Customer: Why does @british_airways have a habit of not responding to serious complaints? I sent in a complaint almost a month ago & no response yet!
Customer: . it's been 2 months since I filed my complaint and still have not received a response from @British_Airways . This is honestly ridiculous
Customer: It's now been 3 months since this filed complaint.This is UNACCEPTABLE and I know you do not respond to messages in order they were received
Support: delay is due to a backlog of work, following recent disruption. Many thanks for your ongoing patience. ^Lisa 2/2
Support: We understand how frustrating this must be, Alexandra. Please be assured, a member of the team will be in touch as soon as they can. The 1/2
Customer: If it is a delay due to a back log, then why did my family member receive a response BEFORE me? I submitted my complaint a month before her
Customer: I cannot be assured because it has been 3 months and still nothing.
Customer: .I filed the complaint in JULY 2017. December 1 is next Friday and still have not gotten ANY RESPONSE. This is truly unacceptable. It shows that @British_Airways does not take customer service seriously
Support: I'm sorry to hear that, Alexandra. Can you DM your Customer Relations reference, postal address and email, so we can check on this for you? ^Marie | |
1aedaf9638ef0af1ae82a2c8d10c3764 | TMobileHelp | Customer: This is my internet speed
what about yours?????? @1889 https://t.co/Q5bLMfpgS0
Customer: @115911 look at your internet speed 😍😍😍😍 amazing internet but the issue is that i only have an i phone 4 And i love you 😘
Customer: Let's change that then, pal! We've got the iPhone X and I've heard nothing but great things! *WhitneyJ
Customer: How much is it ??????? btw i only have 200$ is it enough ???
Support: Check out the pricing here for that device: https://t.co/h1zext6aBw. If you want specific pricing for you, DM us. *NaeJ | |
915f31d2b5a2db00d02b3dd0553c5846 | O2 | Support: We’ve updated #O2Priority to include some awesome new features, update your app now to check them out 📲 https://t.co/8h6SpSsI1b https://t.co/DEpO9hr3IG
Customer: My daughter has the App on her iPhone via Tesco. Cannot get activation text.
Support: O2 Priority is only available for O2 UK customers Stephanie. If your daughter is on Tesco Mobile, she won't be able to use it.
Customer: That’s a shame. 😔 | |
5ebc11386f279c04c3a6e4a7f7ebc897 | Morrisons | Customer: Disappointed in this:
Opened the packet to find it mouldy https://t.co/bkfCgJJiwn
Support: Hey, I'm sorry to hear about this. Please can you DM the store name, your More card number and home address? - Polly
Customer: My sincere apologies for the long delay in replying.
The cheese came from your Cwmbran store and my Card No: 982__credit_card__
Support: as a refund along with a little extra. - Nisha 2/2
Support: Hey! No worries. I'm really sorry about that. I've popped some points onto your More card 1/2
Customer: Thank you much for your assistance, your service is very much appreciated | |
d0655dbe48a198dd76b50279b86c796d | AdobeCare | Customer: good afternoon please check your DM Messages from @208512 thanks I need help with my serial number on my lightroom6
Support: Hi Troy, we've responded to your DM. Thanks! ^Madison
Customer: morning Adobe please ask ur Tech2call me on +447768615393 in relation2ongoing problems still with my lightroom 6 it is still not rendering
Support: Hi Troy, we have asked tech support to follow up with you. Thanks ^NR https://t.co/iuwZCjz4Or
Customer: Hello this is Troy I think your tech tried to call me but my volume was down on my phone ask them to call me again please +447768615393 troy
Support: Hi Troy, the team has also sent you an email to follow up as they could not reach you. Have you replied to their email? Thanks ^NR https://t.co/iuwZCjz4Or
Customer: good evening Adobe this is Troy Pointer what the Hell is going on about your company contacting me about my lightroom 6 ?
Support: Hi Troy, we were informed that Abhilash contacted you on 9/14- I'm checking on your case to see what's needed now. ^Madison
Customer: Good morning Adobe care you will have to get your tech guy2call me again I cannot now also save images in my #Lightroom6 +447768615393 troy
Support: Hi Troy, I am looping in our expert. They will reach out to you as soon as they're back in the office on Monday. Thanks! ^A https://t.co/iuwZCjz4Or
Customer: GOOD afternoon Adobe Message 4 RAJ Hi Raj I have as of yet since we spoke the #CODE 4 the Free Year Subscription 2 Premier Pro thanks troy
Support: Hi Troy, Raj will be on later this afternoon. I'll have her check on your code status ASAP when she gets online. Thanks! ^Madison
Customer: good morning Adobe I had been awaiting4Raj to call me in the last 2days he has not called please ask him to call me now on the Landline troy
Support: Hi Troy, the team sent you an email yesterday to follow up. Were you able to respond to them? Thanks ^NR https://t.co/iuwZCjz4Or | |
dfa26f8a2cdcf0ee5ed9f7bc60864b95 | AdobeCare | Customer: Very $ expensive @115777 PDF Pro keeps crashing & can't self fix @AdobeCare please help
Support: Hi Matt, is it crashing on a certain action? Do you have Acrobat Pro or DC? Let us know so we can help! ^Madison
Customer: After long delay, Pro on old Vista. Feel free to DM me.
Support: Hi Matt, we're looping in an expert who can help you out here. They will reply as soon as they're available. ^AJ | |
a3a82ed1e0a69614568015d010021dc1 | TMobileHelp | Customer: Join me, T-Mobile’s CEO, because no other CEO is going to pop into your timeline and offer you a chance to win FREE stuff! 🎉
Customer: T-Mobile is the worst service I have ever had!
Customer: How about training your store reps to know your company’s promotions?
Support: @115913 I'm happy to assist you with any coverage concerns you may have, Phillip. Feel free to shoot a DM my way to chat. https://t.co/EdLkYIfmTn *MariahDaigle
Support: @115913 We want to make sure you're fully informed of any promos. Please DM us so we can answer any questions you might have: https://t.co/cuEwtd2epS *DanKing
Customer: @115913 Thanx but I'll stay here. Twice burned @ T-Mobile I'm not looking for a third, but, thank you for the response. | |
e2d9bc580ff07f2c76c307150110f38f | TMobileHelp | Customer: Join me, T-Mobile’s CEO, because I don’t think any other CEOs even know how to use Twitter, let alone offer you free stuff on it! 🎉
Customer: Giving away freebies?
Stolen from others like myself.
Your company is a nightmare.
Customer: Want du Change my Mobile Phone... but idea. 😣
Customer: I want a refund.
Customer: Ok, following now. 😃 Looking forward to suggestions for me as an European, coming to NY for one week in January. I'll need about 5GB. 😉
Customer: We switched from Verizon after 17 years.. T-Mobile service is horrible in our area.. please boost your system soon or we gotta go back
Customer: Is t mobile still buying out other plans?
Customer: John - I want to switch from Sprint - I want to begin referring only to you because my son did and has the best service but I need some inspiration . I still have $400 to pay off my Sprint and then I want to upgrade to xiPhone. If T-Mobile can do this and 1/2
Customer: So I am with AT&T, have been for years! What kind of offer do you have that would make me want to leave them?
Customer: Bruh you say it's free and then add it to our bill for next month. Rather than focusing on twitter you should focus on training your employees so they can actually answer a simple question about wireless service some day.
Customer: What free stuff are you offering?
Customer: Any good deals on > 1yr old Android phones? Contract ends in September and I’d love to move away from Vodafone.
Customer: I been a t mobile customer for about 10 years now and I think your service is not that great I think it is overcharged for what I get the service area is not great and your customer service is also not thrilling ethier just thought I throw it out to you I don't really expect that
Customer: You'd think a CEO of a multi-million dollar company would have more important shit to do than respond to trolls on social media. How bout you gimme some better coverage in southie? #cringe
Customer: Tell me what good deals T-Mobile has at this time. I'm wanting to switch carriers with unlimited everything. And I would like to purchase a different phone. Tell me something good John. Thanks a bunch😊
Customer: As CEO, maybe you could explain why you use third party insurance company that totally scams users and is completely non-transparent?
Customer: I have a bone to pick with your company.
Customer: Got a question for mr ceo - can the free iPhone be used w/the 55 + plan?
Customer: I just want my phone to make outbound calls. Could care less about free stuff
Customer: Update on your rebuilding efforts in #PuertoRico please.
Customer: All the gimmicks and free stuff to hide horrible signal coverage u can have it one min gone the next
Customer: T Mobile historically uses misleading commercials, I've tried & still can't find a price ANYWHERE to call Europe or Canada!!!
Customer: Why should I make the switch from Sprint? Sell me on it
Customer: Can you off me a better phone than this POS? The auto correct keeps making mistakes, and the key board isn't aligned right?
Customer: 🙊🙉🙈😂😂😂💫
Customer: You are a CEO that says he responds but doesn’t, however! Thank You, I now understand where Customer Service
Customer: I have Verizon do I still get free stuff @115913
Customer: I have t mobile phone service sucks terrible customer service hard to get through customer support services
Customer: Soooo disappointed @115911 Bought tourist sim card Oct 29. System down Nov 1 for maintainance! 😠. I got 3 days service for $30. Not happy!
Customer: I have some issues coming over from Verizon | |
cdfe368b6cbe3beacd8cd9e50cb89e69 | TMobileHelp | Customer: Join me, T-Mobile’s CEO, because I’m not all just fun and memes – I’ll give you a chance to win free stuff, too! 🎉
Customer: Is it free to switch to T-Mobile if so what are the unlimited family plans????
Customer: Truthfully is your service better than sprint? N do u have senior discounts
Customer: dear t-mobile fraud department no one check the birthday and I'd number??? All someone needs is a name and a address ?!?
Customer: free is good as my tmobile bill keeps on going up 50 cents every month. i am paying almost $16 in taxes. Love customer service.
Customer: Do you have any good deals for me
Customer: You giving out free stuff but I can’t get an extension on my bill ... foul
Customer: Crummy service. No good deals. Look, you are the new SPRINT. LOL
Customer: What about stopping your employees from adding fraudulent charges to people accounts #tmobile #TMobileTuesdays #companyfraud
Customer: THE WORST CONNECTION ISSUES. WTF!
Customer: iphone 8 Newcan’t hear the calls without the speaker or home WiFi In either, {burnt leg real bad can’t go back to Store Yet can U help} ? JL
Customer: Get me out of my AT&T and I will join you!
Customer: I wonder if I could win a refund for the broken phone one of your stores sold to me
Customer: @115913 Why does you lie about your coverage. Called (Wi-Fi) about emerg only. Told I have 4G. When I said no I don't they said yes.
Customer: join t-mobile now for free roaming alerts when you leave the building and have no signal https://t.co/yp5GoXHqEb
Customer: How do I get my T-Mobile rep to respond to an email about my account?
Customer: you are frauds
Customer: Soooo close to switching from @115725 How can they beat your prices? I just have to know if you have great coverage where I go. So close
Customer: I’ve been trying to sign up for T-Mobile and literally can’t do it, support ppl are terrible, tried going to store before work, not open
Customer: Signed up for TMobile yesterday. My house has spotty service. Goes from LTE to No service with my phone in the same spot. What gives?!
Customer: Got a text 2 weeks ago to say I’ve never been getting my 4th lone discount. I’ve been with Tmobile for 11 months! WTH! Heard nothing more!!
Customer: Your service sucks. Your employee tried to charge me 545. Told I had to go get more money. I go back and next girl says 245
Customer: However there was one person his name was Arnold P rep ID 220348 he was awesome very polite explained what was not and he helped me. Funny how I had to go threw about 5 people before I got help I need. When I asked for supervisor I was told not available or put on hold until
Customer: Phone disconnected. I actually love t mobile and won’t change services because it’s too much of a hassle. I actually love my T-Mobile guys I live in nyc and shop in 77th st location because I live there I love the guys and ladies in there great customer service friendly don’t
Customer: Then when you call especially the at night the staff you contact with in the Philliphines are horrible. I’d rep numbers I don’t know if these numbers are correct 72479 hung up on me 814463 same thing 301774 they were rude one other person before them same thing. Just horrible
Customer: @115913, I just Dropped and Cracked my LGT-Moble Phone! How Can You Help? @697118
Customer: I'm with Sprint and I HATE IT!!! I was thinkin about switching
Customer: I’m thinking of switching from AT &T. But I’m in a contract 😬😬😬
Customer: I think all that i really need is a booster so my tmobile phone will work.
Customer: How do i do the 0 down for the iphone 8 when i call they dont hve it but online it do and i hve a acct already help ceo please
Customer: John Legere, how can I pm y? I tried and it won't let me. I really like to get my T-mobile issue resolve. Thank you.
Customer: I don’t know if this is place to make a complaint but frustrated and hurt. Been a T mobile customer for over 3 years I have 4 lines ran into some hardship that’s not the issue because I’m managing. Problem is payment arrangements made your staff doesn’t explain stuff interrupt
Customer: I pay $90 a month and for some reason it is going to cost me more to upgrade to unlimited data and hotspot. I know people who pay less than $90 and have those perks..any explanation or advice ?
Support: @115913 I want to go over the details. Click https://t.co/Mww69Rzn7a to send me a message so we can chat. *AshleyNelson
Support: @115913 Check out our 55+ T-Mobile ONE plan here for the best deal! https://t.co/qll71UZiuj. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 Your privacy and security are critical to us and we want to take great care of you. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 It's super important to us that your bill is correct each month. DM us so we can help: https://t.co/cuEwtd2epS *DanKing
Support: @115913 Hey! We've always got something! Check out our deals page here: https://t.co/p6mO5INt1p *AlissaFast
Support: @115913 Let's explore every possible option; we're here for you and ready to dive in. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 We're all about making sure you have a great experience on the UnCarrier, Shawn. Pls DM us what's going on: https://t.co/cuEwtd2epS *DanKing
Customer: Service lags everywhere. The internet is slower than molasses, the customer service is horrible, can't understand the CSR's at all.
Support: @115913 Hey! I want your bill to be 100% accurate and I'd love to get this sorted out. Send us a DM https://t.co/3sF8qpf2nx *AlissaFast
Support: @115913 We've got your back and want all to be working well with your service. Please DM us what's going on: https://t.co/cuEwtd2epS *DanKing
Support: @115913 We want your phone to be in tip top shape so you can stay connected. DM me for a proper solution. https://t.co/plE6XCdHhz *CharlesOpacki
Support: @115913 Hey! Our Carrier Freedom program can help! Check it out & let us know if you have questions. https://t.co/eHNZ49126v :) *NicholasTomchik
Support: @115913 Hey Nick! We'd love to look into what happened with that phone. DM us so we can get more details. https://t.co/3sF8qpf2nx *AlissaFast
Support: @115913 Coverage is very important and I want to look over this with you. Click on my pic https://t.co/Mww69Rzn7a to send me a DM. *AshleyNelson
Support: @115913 We want you to be able to fully utilize your service. Send a DM my way and we'll check it out https://t.co/Nr93OTtXRx *TaylorBest
Support: @115913 We always want to take great care of you and get you answers, Steven. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 We're all about transparency. DM me so we can talk: https://t.co/c6ROkAqiws *HollyAdams
Support: @115913 Hi! I'd love to see you switch and would love to go over the details. DM us! https://t.co/3sF8qpf2nx *AlissaFast
Customer: got transferred 5 times yesterday on the phone, spent an hour tweeting ppl, I’m really not a difficult customer, trying to give you money
Customer: @115913 You don’t want T-Mobile their customer service sucks..always giving you the run around..after 17 yrs with them I left for Verizon
Support: @115913 Your service at home is crucial. Let's dive in, Corey. Please send a DM our way. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 Hi! An accurate bill is a top priority and I'd love to get to the bottom of this! DM us. https://t.co/3sF8qpf2nx *AlissaFast
Support: @115913 Receiving the right information is key. Click on my picture https://t.co/Mww69Rzn7a to send me a DM so I can help. *AshleyNelson
Support: @115913 I’m here to help with your account needs. Please DM me to make sure your account is secure. https://t.co/Et1Fu7xZtb *BarbPelotte
Support: @115913 Let me help you get your phone reconnected. DM me so we can get you back up and running https://t.co/Et1Fu7xZtb *BarbPelotte
Customer: Sorry for rant. I was hurt may sound so minute but customer service means everything to me. I’m a medical provider so I know when I hear a complaint it just touches my heart. So sorry.
Support: @115913 That’s not the experience we want for you when reaching out for help. DM me to start working https://t.co/Et1Fu7xZtb *BarbPelotte
Support: @115913 Hey! I'm here for you and would love to check out your options for replacement. Send me a DM https://t.co/3sF8qpf2nx *AlissaFast
Customer: What's there to think about!? You need to sprint over to the nearest @115911 store now!
Support: @115913 Sounds like you could use some Carrier Freedom! Check out all the details on it here: https://t.co/eHNZ49126v. We'd love to have you! *MikeRice
Support: @115913 Hey! I want you to have the best service available and I'd love to check out all of your options. Please send me DM so we can chat. https://t.co/3sF8qpf2nx *AlissaFast
Support: @115913 I want to ensure that you are able to complete the upgrade. Click https://t.co/Mww69Rzn7a to send a DM so I can review and assist. *AshleyNelson
Support: @115913 I want to take care of you. Click https://t.co/Mww69Rzn7a to send me a DM so I can help. *AshleyNelson
Support: @115913 I’m here to help with that payment arrangement. Please click on my picture to DM me https://t.co/Et1Fu7xZtb *BarbPelotte
Support: @115913 Let's make sure you're getting the best possible deals for the most service. We're here for you, Josh; please DM us. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 I've I've been waiting for your fraud department for a week now still isn't closed. What is the legal contact #?
Support: @115913 We strive for world class customer service and want to turn your opinion around. Please send a DM our way: https://t.co/cuEwtd2epS *DanKing
Customer: @115913 Will do because I have been dealing with this issue for 31 days
Support: @115913 We'd love to help, Rogue. DM me so we can make sure you're on the right path https://t.co/PUCbqyZK4U *RachaelTansey
Customer: @115913 Sucks huh?
Support: @115913 That's not the experience we would ever want for you. I'd love to hear more. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 DM sent
Customer: @115913 Went to dm and no one is there???
Customer: @115913 My account is on just wanted John to know how horrible his overseas customer service is and I spend a lot of money with T-Mobile. I actually love t moble and I’m not leaving loyal customer.
Support: @115913 We want to make sure every experience is the best it can be. I’m here to work with you. DM me to start https://t.co/Et1Fu7xZtb *BarbPelotte
Customer: @115911 😂 you're funny. I don't know anyone with T-Mobile I was trying to get opinions on y'all service.
Customer: @115913 I also had to settle for the k20 this time due to false information about what i could upgrade to when i first signed up
Customer: @115913 Just did
Support: @115913 I truly want a resolution for you on this. Please click on my picture to send a DM my way. https://t.co/lH0SH5fy2m *MikeRice
Support: @115913 @115913 Hi! Thanks for the DM. We'll be replying to you shortly. *AlissaFast
Customer: @553289 @115913 Goodluck
Customer: @115913 I messaged you a million times yesterday, check the history
Support: @553289 @115913 @115913 I am here for you and I just sent you a DM so we can work towards a resolution. *AshleyNelson
Support: Thanks, Corey! I've responded and will meet you back there. I appreciate you! https://t.co/ZxXpYRedaq *NicholasTomchik
Support: @115913 I've got your DM, and will reply shortly. *ZachRicketts
Support: @115913 I’m happy to hear you’re a loyal customer. I’m here to help with your concerns too. DM me any time https://t.co/Et1Fu7xZtb *BarbPelotte
Customer: @115911 Well... first off, we're America's Best Unlimited Network. @TMobileHelp can tell u more 😉
Support: @115913 Thank you so much. I will get a reply out to you shortly. *AshleyNelson
Customer: @115913 WELL EX CUSTOMER ONCE YOUR T-MOBILE SPECIALIST RETURNS MY CALL #tmobiletuesday #tmobile
Customer: @115913 I’ve been hearing that for the last 31 days but yet my bill has not been fixed! Have lost TRUST AS A CUSTOMER
Customer: @TMobileHelp @115913 Sounds about right
Customer: @115913 you sent me to the phone, transferred a million times, each person knew nothing about what I told the last
Customer: @434306 @553289 @115913 No your not
Customer: @115913 Still nothing???
Customer: @115913 Please look into those id numbers and give Arnold P a congrats on his customer service sometimes we complain so much we don’t praise or thank those who do well.
Customer: @115911 @TMobileHelp So coverage isn't spotty? | |
7476c6d9a00efbe44f32d48936dad1bd | TMobileHelp | Customer: Join me, T-Mobile’s CEO, because if you don’t, you’re missing out on chances to win awesome free stuff from me!
Customer: Hes lying!
He says that but it never happens.
Customer: If you stop ripping me off on my bill every month, I'll consider it
Customer: Been a loyal customer for 5 years but the prices on these new phones are expensive😢 I So need a new one I have an S3 still holding on barely
Customer: I can follow you but cannot afford your billing. I consistently have go with free phones or Metro PCS.
Customer: Never been a T-Mobile customer.... but may be interested in the near future.
Customer: Ive been trying to contact you via email but it keeps coming back to me. I have a complaint
Customer: John I'm ready for an iPhone upgrade! Please hook me up! I've been T-mobile loyal since 2013
Customer: How come I'm always the last to know about free stuff with tmobile think it's 20 years
Customer: You guys left my fiance without a phone during hurricane Irma because your employees are lazy.
Customer: Changed from Sprint to T-mobile. Never been happier. Still have big bill from Sprint though!!
Customer: Sorry t mobile been loosing service since 96
Customer: Looking to change cell phone to TMobile what about 3 lines for adults 55 and older?
Customer: I recently signed up with T mobile and very disappointed poor signal in the boonies. Was promised good signal.☹️
Customer: I'm still awaiting your people to contact me terrible customer service sir
Customer: I would like to change Verizon is outrageous
Customer: @TMobileHelp I switched over to you guys from Sprint but never was bought out my contract. Now I owe around $3,000 to Sprint
Customer: How about delivering the awesome service I was promised when I switched service? 😡
Customer: Does T-Mobile pick up in tylertown, Mississippi
Customer: Batman, where's my free stuff?
Customer: huh! is there anything free from T mobile? i have been a loyal customer for more than a decade but none.
Customer: I love t-mobile, but the customer service and rules suck major #donkeydoodoo
Customer: We tried to switch over but too much (💵) would have to come out our pockets.
Customer: I'd like to win a free LG V30 since your staff bungled my JOD on my G6. #CustomerService
Customer: Been with y'all for years but when I REALLY need service, it's never there for me. Other than that, service is just okay #DFW 😢
Customer: When is our unlimited not going to be throttled???
Customer: Hello Mr. Legere please have your team check the coverage in 30294 and surrounding area it is deplorable
Customer: I am a AT&T user tired of it get me onboard | |
592730e9271a3c0f6e88573ed68695fb | AskeBay | Customer: I want the seriously annoying emails about items I have viewed but not added to "Watch List" to STOP!! They are doing my head in.
Support: Oh no! There’s not a way to stop them. You could clear the cache and cookies after each search to help though. ^V
Customer: Right you need to disable this bullshit feature as it's proper annoying & unnecessary. It only started in last couple of weeks, so (1/2)
Customer: what ever code you added REMOVE it!!! (2/2)
Support: I’ve forwarded you’re feedback on but these emails have been going out for longer than a few weeks. ^V
Customer: It is completely stupid & regarded, if a buyer wants to be reminded about an item they simply add it to "watched items" #notrocketscience
Support: Hi there! I’ve been asked to get some screen shots of these emails you’re receiving. Please DM them to us. Thanks! ^V
Customer: I have deleted them all by the looks of it, next one I get I will keep & provide the requested screenshots.
Support: The team I’m working with asked if you’d received any more of these emails? If so, they’d love a screen shot. Thanks! ^V
Customer: Hi, they seem to have ceased now thankfully as they were seriously annoying. Guess someone fixed the bug unknowingly 😉
Support: Glad to hear it! Let us know if there’s ever anything else we can take a look at. ^BK | |
70933ed510f3c50e1ebf98ef8c6625c2 | AskPlayStation | Customer: qual o problema do chat d vcs? 6meses fora!
E o telefone?! que piada!
Bora Melhorar?!
Finjam que nos respeitam pelo menos!
Support: Oi! Siga o nosso Twitter e informe para nos, e assim conseguir encaminhar uma mensagem direta com futuras instruções
Customer: bem se ve que não estão nem ai, nem se deram ao trabalho de ver se ja os seguia. decepcionante
Support: Olá! Nos temos encaminhado uma mensagem direta via Twitter com futuras instruções.
Customer: @121982 Esperando... | |
db5ae68ab6427856d9fa13eb9daaaacc | AskeBay | Customer: Phoned @115937 got worst customer service EVER! No option to talk to US based reps? Amazon stock-$1000 Ebay stock-$30 @115851
Support: That’s not what we like to see! We’re here to help. We’d love a chance to turn this around for you. Let us know! ^EJ
Customer: Just gave @115937 another try because ads were bosting better service, item was suppose to arive the 22nd now it says 29th!!! This is why people use amazon! At very least don't mis lead customers on shipping times!!!
Support: Definitely not the experience we want for you, and we would be happy to help! We’d suggest opening an item not received request https://t.co/llYJAEdfpg in order to be covered by our Money Back Guarantee! Let us know if you need help getting one open! ^LL | |
9f157211d2a5e7b7fe6cc1c293727896 | TMobileHelp | Customer: Y the FUCK u lying???? https://t.co/mrvfHM4PU4
Support: I'm true to my word, and I see your response. I'll send you another DM in a moment. https://t.co/jYNFEXxh3c *CarmenSipes
Customer: Still problems this service is crazy
Support: Send us a DM and we can take a look. https://t.co/WZM6cbcgHU *JonPorter | |
b70041db144b0c98ed8296266a81162e | SpotifyCares | Customer: Hi @125633, why as a verified artist can I not create a playlist by that artist and instead have to create with my personal account?
Customer: @125633 Has this been resolved @77088? The long support thread on this topic led me here. Thanks for asking as well Charlie.
Support: Hey there! This sounds like something for our Artist Services friends. You can reach out to them here: https://t.co/3j9HWSEG0s /KP | |
77d7d4bd37e6c41aeb45e51f8c68d32e | AWSSupport | Customer: hey @AWSSupport I wish you add feature like manually mark EC2 as un-healthy from ELB console ....
Support: Danny, our service team wants more info on your use case. Post details here & send me your URL? https://t.co/viM7KV5cCJ 😄 ^TI
Customer: done - https://t.co/HPJLaRGWHU
Support: Thanks! I've relayed that to our service team. We'll follow up on your forum thread if we have further questions. 🤔 ^TI | |
da14e2c82830d79c44ecbdf7b316544b | AskPlayStation | Customer: 5 days ago, I received an email informing me of a Sign-In ID change. I did not authorize this change. Help me.
Support: That's not good. Please follow us on Twitter and let us know once you do, so we can send you a DM.
Customer: I'm now following you on twitter. | |
cde748a22882adf7954a02f22244a1e5 | comcastcares | Customer: Don't believe ads! Moving isnt easy. 4 hrs & lots reps in 2 days for wifi and 📞. Still no tv. #overit #bettersendhelp #howsatt @comcastcares
Support: Hi, Debra. Please send me a DM with your account #, phone #, and address so I can help with the transfer issues. -EW
Customer: Was billed for service fee after phone rep said they would wave it. 13 mo til contract ends. Miss my ATT
Customer: so rep never documented that service fee would be waved. ugh! 13 months til we can switch companies.
Support: Hello, Debra. Would you please DM your full address? I can look into this for you. - NS | |
e77ed91ecdf034633cbdb770aa01e5e3 | AldiUK | Customer: Which is better @AldiUK or @117246 ? #questiontime
Customer: @139322 @AldiUK @117246 Never stop selling full fat yoghurt please @AldiUK Or full fat anything for that matter. None of that low fat stuff.
Support: @601277 @139322 @117246 Thanks for the suggestion. We'll make sure your feedback is passed on 👍 | |
3f117d063bf44b95e483560308a578db | airtel_care | Customer: you don't need to regret regret any inconvenience just refund the stolen money from my account
Support: Hello @329758, check shows that the amount was loaned from the device. Kindly recharge to enable a recovery of loaned amount. (1/2)
Customer: wat loan are u planning to recover again, bunch of thieves after taking money dat didn't belong to you, fraudulent company
Support: Hello @329758, check shows that the amount was loaned from the device. Thank you. ^Martha
Customer: wat rubbish check did you carry out dat couldn't show you dat you stole my legitimate money
Customer: @airtel_care This @airtel_care is becoming worst and worst day by day. They have turn to NEPA stealing money without service
Support: Hello @329758, kindly note that you were charged 15% for the loaned amount on your line. Thank you. ^Martha
Support: Hello @556213, apologies on your experience. Kindly provide the affected phone number via DM for assistance. Thank you. ^Kash.
Customer: you're simply fraudulent, you've already reversed the loan you gave me without request, so why charging me a loan I never used
Customer: 08029096934
Customer: @airtel_care Very fradulent. The worst part is if you call them, they will cut the call if they don't know what else to say to you
Support: Hello @329758, kindly note that you were charged 15% for the loaned amount on your line. Thank you. ^Martha
Support: deactivated earlier.Thank you.^Kash. (2/2)
Support: Hello @556213, deduction observed on the phone number provided was for content sms service activated. However, this has been (1/2)
Support: Hello @556213, please confirm if issue persist. Thank you. ^Kash.
Customer: God will judge between us, you thieves
Support: @329760 Hello @329760, kindly state the issue for assistance. Thank you. ^Martha
Customer: @329758 @329760 Airtel_care please attend to me as well oo. Am tired already. Thank you
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi.
Customer: @airtel_care I've tweeted my complaints about my #Airtel SIM @airtel_care yet I'm yet to receive a reply.
Customer: @329758 @329760 I am not able to make a call while moving out of circle or on roaming.it has become a permanent feature.
Customer: @329760 what issue do you expect to be stated pls refer to the previous tweets
Customer: @329758 @329760 The remains unresolved
Support: Hello @360284, apologies on your experience. Please provide the affected mobile number via DM for assistance. Thank you. ^ED
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi.
Support: Hello @329758, check shows that the previous complaint has been attended to. Please let us know if you need any further (1/2)
Support: assistance. Thank you. ^Martha (2/2)
Customer: @329758 @329760 Even after taking suggested action problem still persist.
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi.
Customer: no previous issue was resolved because I was not pleased with the resolution because my money is yet to be refunded
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi.
Support: Hello @329758, please be informed that you were charged 15% for the loaned amount on your line. Kindly note that we will be (1/2)
Support: unable to refund the 15% charged for the loaned amount. Thank you. ^Martha (2/2)
Customer: that singular action was fraudulent because you defrauded me on a loan I never requested for nor use
Customer: how on earth would you change fee on a loan I didn't request for and you credited my account then you debited bk immediately
Support: Hello @329758, check shows that the amount was loaned from the device. Thank you. ^Martha
Support: Hello @329758, check shows that the amount was loaned from the device. Thank you. ^Martha
Customer: did your check also show that the loan was reversed immediately without being used? Pls check your record very well and refund
Support: Hello @329758, kindly note that we will be unable to refund the 15% charged for the loaned amount. Thank you. ^Martha
Customer: computer doesn't work on its own, so stop telling me you unable to refund the fee, try to be upright for once
Customer: @airtel_care At all computer does not. They are stealing by tricks
Support: Hello @329758, kindly note that we will be unable to refund the 15% charged for the loaned amount. Thank you. ^Martha
Support: Hello @556213, thank you for contacting Airtel. ^Kash.
Customer: pls stop sending dis rubbish talk to me, you either refund me or stop sending dis mssg to me. Thanks
Support: Hello @329758, kindly note that we will be unable to refund the 15% charged for the loaned amount. Thank you. ^Martha
Customer: @329758 Pls help my brother resolve his problem since yesterday he can browse with his line, and he has 602 MB. this is the number 09073599812
Support: Bundle works with Whatsapp, Twitter, Facebook, BBM, 2GO and Wechat applications only. Please restart the mobile device and revert. (2/3)
Support: Hello @329759, please be informed that the provided mobile number has been worked on and is fine. However, kindly note that Social (1/3)
Support: Thank you. ^Ojo (3/3) | |
6986438d637da724b9b1ba706ce7697c | AmazonHelp | Customer: hiya, two of my orders haven't turned up I've had no reply contacting the sellers. Can you advise the next step? Cheers
Support: Hi there! I'm so sorry you haven't received your orders! When did you e-mail the sellers? ^WJ
Customer: One so many times I've lost count the other a few days ago.
Support: If the seller hasn't responded to you, are eligible to file an A-to-z Guarantee Claim. More info: https://t.co/Uf0cKb65Iy ^NK
Customer: Excellent will complete tomorrow morning. Thank you.
Customer: The view/ file claim isn’t there .,.,
Customer: Still not heard back,,,, ordered in July still not resolved....
Support: This may be due to the delivery date having not passed - what date was provided in the order confirmation email ? ^TD
Support: Did you file an A-Z claim using the link ^NK sent you?
Customer: https://t.co/YnhMsAWLnS
Support: Can you please get in touch with us here: https://t.co/JzP7hlA23B ^CD | |
62bea7736ec5d7b757274e0b882d74cd | AskPayPal | Customer: Hey @115993 we're trying to activate Mass Payments for our account but having a hard time speaking with anyone who can help!
Support: Hi! Can you please send us a DM with your PayPal email and some more info about your issue? We're happy to help! :) ^ALF
Customer: @447263 Is real? | |
b951967024c34d98b5cf88b69bcb3848 | ChaseSupport | Customer: Sapphire Reserve's customer service is horrible. Called to report fraud charges & got yelled at 4 not calling the merchant myself.
Support: We never want our clients to have a negative experience. Please follow/DM your name and zip code, so we can assist. ^RR
Customer: Once again. Fail! Trying dispute a claim is impossible with @116016. I mailed everything they needed but they "never got my mail". Rd 73!
Support: Your experience is important to us, & I'd like to see how it can be improved. Could you DM your name, zip, and more details? ^JM https://t.co/znUu1VJn9r | |
e5b893eee5fc41aa923e5dbe48dc5240 | sprintcare | Customer: #sprint didn't fix my bill for the BYoD one year free plan, still getting billed $63.73, had to dispute the charge at credit card.
Support: Hi! Reading this is truly concerning. Allow us to take a look into this. Please send us a Direct Message for further assistance. - AA https://t.co/rMApsV8PQY
Customer: @770680 I emailed you and multiple other Sprint people. It still isn't fixed.
My account lists a 5-line $90 plan and a phone which isn't even the same model as my (owned) phone.
Please advise if I should cancel and move on. | |
b269330fd8839bec69d52758da9daa08 | airtel_care | Customer: my phone number is 08023250403
Support: Please state the date you were credited. Thank you.
^JC
Customer: 28th July 2017
Support: Hello @554550, apologies on your experience. Please note that the service has been deactivated as requested. Thank you. ^TOwo
Customer: thank you for your kind but quick intervention 08023250403
Support: Hello @554550, you are welcome. ^TOwo
Customer: your extra credit have credited my account with 500 - I don't need it I did not ask for it please clear this mess 08023250403
Support: apologies on your experience. Please be informed that you do not have sufficient airtime. Kindly recharge . Thank you ^aolajide
Customer: please do your best and let not this repeat itself 08023250403
Support: thank you for choosing AIRTEL. ^aolajide
Customer: Airtel you are as disgraceful and dubious a shame that an organization of your caliber cannot be trusted
Support: Hello @554550, apologies for the delayed response. Please be informed that the requested value added service has been (1/2)
Support: deactivated. Thank you. ^Osebi. (2/2) | |
de5efdfe22a1587cc7d1ac95ae70f5f8 | AskeBay | Support: not what we like to see! We’d love a chance to turn this around for you. What’s going on? ^EJ
Customer: Tell us why, when we share our items on Twitter on the US site that we don't get many views but when sharing on an international site, say UK, we get more views? Are y'all restricting US sellers sharing on Twitter? | |
c536e7101e257b096c32b258fae14324 | Tesco | Customer: Supermarkets front loading sandwiches to look fuller than they are is such a cheap trick! @Tesco https://t.co/o6HLn5qIYw
Customer: Never any follow up from @Tesco about this. Suspect just pretending to care by responding like so many companies. No real effort made
Support: Hi David, we've raised this with the suppliers to ensure we're evenly distributing the ingredients, we wouldn't expect you to hear back from this. TY - Robyn
Customer: I buy this sandwich a couple of times a week because it tastes good. However it’s consistently front loaded. BE HONEST it’s just a cheap trick you guys use for sales!
Support: Hi David, rest assured we don't just take customer's feedback for granted. Sometimes as well handling or transport can cause fillings to move to just one side. - Jazz
Customer: But never to the back ;-)
Support: We take all feedback very seriously but depending on the case there will not always be a follow up. I am sorry if you were expecting to hear something back. Kind regards - Martin 2/2
Support: Hi David, I'm sorry you are unhappy with the quality of our sandwiches. As stated by my colleagues, all customer feedback is logged and reviewed in turn but there is never a time scale for implementing changes. 1/2 | |
45c0fb0b167ad150e6ce12553778db7e | Tesco | Customer: I hope @Tesco you will help? @59895 can you offer any support? https://t.co/2NSxYjaZ6N
Support: Hi Ruth, can you ask Janice to get in touch with us either on our Facebook/Twitter, or by calling us - Ben
Customer: @556883 Hello Ben @Tesco yes I have sent Facebook messages as I am not a regular tweeter , but unfortunately have had no response :0
Support: And the store car park this happen in, a more detailed description of what happened would also help - Nick 2/2
Customer: Hi Nick 2/2 I'm not very good with tweeting , could somebody possibly email me at __email__ please? The store was Stourbridge
Support: Hi Janice, I've responded to your Direct Message. Please delete your tweet as it is sharing your email address publicly.Thanks - Clare | |
25b11b76de51c8e1b5416cb4ea47700a | AmazonHelp | Customer: Tampoco respondéis? https://t.co/DRBoVmBwmy
Support: Lamentamos los inconvenientes. Sin compartir información sensible, ¿cómo te podemos ayudar? ^VL
Customer: Alguien puede atender mi queja?
Customer: Buenas tardes, Aquí otra vez, padeciendo la inoperancia de vuestros asociados en la entrega de pedidos.
Support: Me apena lo sucedido. ¿Podrías indicarnos la fecha estimada de entrega de tu pedido? ^VL | |
eec7e55af2065759132c0092852cbacb | Safaricom_Care | Customer: nimebuy credit but inaniambia the voucher doesn't exist i need assistance
Support: DM https://t.co/jF6LqBUAqM the voucher serial number and the number to topped up ^EM
Customer: i ve bought çredit then i got rained so i cant scratch need assistance
Support: Hi, share via DM; Your number, name and the serial number of the scratch card. We'll assist.^NK
Customer: thank u | |
516b3bef044b2291b860715d43162e3a | AskLyft | Customer: I HATE THIS LYFT WHO THE HELL DOESN'T ANSWER THE PHONE!!! I SEE YOU'RE ON A CALL! And you want to be rude"what do you mean I'm here"
Customer: Next time @115879
Customer: @115879 Oh yes!!!!! I was pissed af that day 😂 he made me like 30 min late to work
Support: Hey there. If there is a specific issue that you would like for us to look into, please DM us. https://t.co/SXpdictw1A | |
7fed9d823238d053f8c810465a60123d | AskTarget | Customer: Together with @116062 we will build 100 soccer play spaces by 2020 across the U.S. https://t.co/oOULGJb5CX #SafePlacestoPlay https://t.co/XrLR1Kci7j
Customer: @116062 How does one submit an application? Baytown TX we have a lrg tennis court complex at park that is largely unused.
Support: We appreciate you taking an interest in wanting a Target in your location. We have forwarded your feedback to our Real Estate team. Thanks. | |
b99f4fb4920b0cafcf402b18bf3c8d44 | Morrisons | Customer: Popped into @Morrisons for a quick shop - such a #joy to see the birds congregating on the trolleys! They know the value of #community. https://t.co/4LCsRzFZuE
Customer: The birds are back at Morrisons MK (see tweet 02.08.17) ... Looking a tad chubbier #wellfed - each moment filled with joy 💖 https://t.co/gC9sX3tycb
Support: Lovely pics Anita!! - Alice | |
2128569e0eaf7276776a1370bf0a0ee9 | hulu_support | Customer: WOW @115940 is really killing me lately with the app's constant crashing and now I learn we wont get Rick and Morty S3?
Support: Sorry for any frustration, Drew! Our rights to Rick & Morty typically only allow us to stream past seasons/episodes from the show
Customer: I'm more concerned about the crashing app but that just makes it a lot worse
Support: We don't like to hear about those either. If they continue after: https://t.co/Mt3KPvSvqy, reach us here: https://t.co/6YdK7bvQN7
Customer: Ive gone through this with support many times and they admit they don't know why your ads crash it but won't upgrade to ad free or credit me
Support: Sorry we haven't met your expectations. Are you being affected by a new ad, or is it the same one you mentioned back in May?
Customer: It's different ads now, usually not the first ad, but the second or third depending on how many I get.
Support: The behavior is specific to certain ads typically. So we can take that closer look, we do recommend reaching out over chat/phone.
Customer: now it was some sort of medical ad
Support: Thanks for following up again! Are you able to recall the specific brand that was being advertised? That is a key piece of info.
Customer: It's happened 3 times in one episode this morning and I can't keep doing this.
Support: We absolutely understand & apologize again for the frustration. If you catch the brand, let us know ASAP so we can dig into this.
Customer: Now this morning it's not even getting far enough into the commercial for me to tell and I've had 3 chances.... come on.
Support: We're sorry for this experience, Drew. On our end, we'll keep an eye out for similar reports so that we can best investigate this
Customer: No one else is seeing this?
Support: We haven't received similar reports for the ads you've described, but we will be on the lookout for more contacts moving forward.
Customer: Can you credit me for the hassle? I'd be happy to help figure this out if you can comp me while we work together. I don't want to leave.
Support: So that we may look at what options may be available, please contact us by phone here: https://t.co/6YdK7bNrEF.
Customer: I'll give you a call tomorrow thank you. Can I reference twitter?
Support: Absolutely! Feel free to let the agent know you've reached out to us regarding this issue.
Customer: We had a good streak going, couldn't catch the add but will let you know
Support: Glad to hear it, Drew! We appreciate your patience while we worked through this. Enjoy the rest of your weekend!
Customer: This time it was @46751 ad, and I'll retract my praise because clearly I still have ads after the rep offered ad free upgrade
Support: We'll share that info. What were you watching? Some content is not covered by the No Commercials add-on: https://t.co/8wrwlQWDIl.
Customer: The next one I couldn't even catch the company but it said "Jason just got dumped" for the audio I heard of it if that helps
Support: Hm, we'd like to look into what happened with the plan change you mentioned. Please give us another call so we can investigate!
Customer: Metro pcs this time
Support: Thanks for this info, Drew! What show/episode did the ad air during? We'll forward those details along to our team for review.
Customer: The newest shark tank episode
Support: Thanks! We appreciate you gathering that info for us. We've shared this with our team. If we can help further please let us know!
Customer: Red lobster ad this time on SVU
Support: Ah, thanks! We appreciate you sending this over—we'll continue to share these details with our team here.
Customer: Red lobster on svu again
Support: Thanks for keeping us in the loop, Drew! If this happens again, please follow up with us here: https://t.co/6YdK7bvQN7.
Customer: As you can see it's been ongoing for months. I'll do that when I have a chance. | |
ec5b33380408ca4965caa649e9034d49 | AmazonHelp | Customer: seller central account remains suspended. No one can answer why? Can you help?
Support: I'm sorry for the account issues you're encountering. What options/info have you been given by our Seller Support? ^GG
Customer: No one is giving us any answer while we have a lot of inventory still at FBS warehouses
Support: I understand the frustration. Contact Seller Support one more time so they can check this out: https://t.co/FkhU0tnUzl ^GL
Customer: Account name- __email__
Customer: I have called them over 25 Times. Unable to login, get my inventory back, or paid
Support: We understand, but with Twitter, we cannot access your account. Please, provide us your details here: https://t.co/7DYFhVKGO5 ^JE
Customer: Well I am not able to log in my account so how do you want me to provide details
Support: From the link, there should be a skip sign-in link. Let us know if this doesn't appear on your end! ^KJ
Customer: BTW, I am still waiting to hear back. What’s going on there and where is the so called best customer service ?
Customer: I have sent my 26th message. I hope you guys straighten this out
Support: Please keep us updated on the outcome so we can be sure you're taken care of. ^HC
Customer: Still waiting on an email from Amazon. This is getting ridiculous now | |
1027650839851d2c8909038ffb27dd3a | Safaricom_Care | Customer: LH24R7V4X2 Confirmed. Ksh410.00 paid to Thomava Route B on 2/8/17 at 9:03 PM. Pls I've snt to wng agelnt.pls hlp.0719608276
Support: Please see DM. ^AB
Customer: what's DM?
Support: Hello Mwas,DM means Direct Message.^SB
Customer: what is the progress?
Support: Hello Mwas, reversal is in progress and within the specified time lines. Remain patient as we'll update you soon as we close.^LA
Customer: hello LA...any good news?
Support: Hi, Mwas. We're still following up and besides it is still within the promised timelines. We'll advise once done. ^no
Customer: hello! Is my case still followed?
Support: Hello,yes we are Mwas.Apologies it is taking time.^SB
Customer: thankyou
Support: You are welcome. Good day. ^AO
Customer: 126hrs and my case has not been resolved... Give me the last response please
Support: Apologies for the delay. We are still following up on the reversal request and shall advise once we have feedback. ^BR
Customer: you are very efficient on social media... Thanks safcom
Support: Thank you Mwas for your compliment. We highly appreciate.^JU | |
8f5442b2c9fcc8ee8c3b30fdcdbb7a12 | HotelTonightCX | Customer: Hey @148884 I have been flagged twice for sharing my promo code. I have never done this, your support won't help solve this long term
Support: Please check out our TOS on the HT app under the FAQ tab for more details on sharing your code.
Customer: It's obviously out there somehow, it's never going away, only way to stop it from hurting me is to reset it.
Customer: hey guys...any update on a long term solution here?
Support: Hey Robert, sorry to hear you're having trouble! Could you email __email__ with details? | |
a0db5852666a276772ba565ac822e857 | TMobileHelp | Customer: #LIVE @115911 #CEO: T-Mobile proves (again) that we’re AMERICA’S BEST UNLIMITED NETWORK! https://t.co/7ehsastgon
Customer: @115911 I Saw Your? Mustang Fantastic Tires!!Yprkinglot,ImGluegDuctTapeToULCERD14inPowrchrDrv Tires Until My $8000Quantum1450pwrchrIsDelvdsoon!!!
Customer: @115911 400$overchrg Please Correct💩🐶😎ThksTwinBro58Upland?!!Kent Note8BestPhnYet!!!😁
Support: @115913 Let's get your bill and account all sorted out! Please send a DM our way. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 Guy's 40$ Is Realistic ScreenRepairChg Only The Glass Was Broken,It Functioned PerfectlyThanksKent💩🐶😎Note8 OutStandg5.0BluethpowerWMegeBmGo! | |
ae7b111de0f25e668696f46a2c4cf128 | sprintcare | Customer: told 3 diff stories from 3 diff employees. No straight answ. sent to philippines, clueless. #unamericanofyourcompany
Support: This comment concerns us. Please feel free to send us a Direct Message, so that we can further assist you. - VC
Customer: it concerns me also, will do thank you | |
e99b155ecb262ef5726384cd4a880285 | McDonalds | Customer: Anyone try the new Sriracha Mac Sauce from McDonald's yet? If so thoughts? I'm curious
Support: It’s sweet, it’s spicy and it’s gonna take up your taste buds. Come in and try it for yourself.
Customer: Will do! Probably swing by their around 3 how's that sound?
Customer: @McDonalds Omg lol😂 | |
a6aef333770305fd980289f62078d65b | AmazonHelp | Customer: https://t.co/r1NouLsKgJ
Support: Hi, you can check this link: https://t.co/WGojUuU8vO for the most related items. ^VM
Customer: Thanks for reply ... I booked it from Amazon
Customer: Can you give this product invoice copy ... I lost it from my invoice ... Can you resent it please...?
Customer: This is coriour detail https://t.co/Qn7gr7JUdB
Customer: It's product detail https://t.co/CmcXbyLVwd
Support: You can download your invoice from the link here: https://t.co/vjJ1XVDAVN. Please don't provide your order details, we consider it to be personal information. Our page is visible to the public. ^JS | |
facf723d079c20af6127efd682b33c57 | Customer: At this moment in history we should be teaching our employees about love and inclusivity @AmericanAir. That was worst part of this night. | ||
abf7e5e46b51852e93c2db10e637b508 | British_Airways | Customer: why stop flights to Stav from Heathrow in oct? Your 1 flight a day is virtually always full?
Support: Our winter timetable starts in October so it may not be very popular at that time on year. ^SR
Customer: Are you likely to reintroduce flights Heathrow to Stavanger next spring summer ?
Support: Our summer schedule hasn't been completed yet, Martin. We suggest you check https://t.co/2Ty8CEO0Dq for news. ^Hel | |
b4f1db7a4724f6da2d55d41605aefe2c | XboxSupport | Customer: DOH!!!, Xbox One headset issues, driving me mad, can hear but can't speak, so bought new controller and new headset, same issue
Customer: I'm still having a nightmare with this, why isn't simple, still can't speak, new headset, new controller, must be a hardware or user glitch
Support: Hi there, if you're still having issues with this we recommend reaching out to the chat team https://t.co/lUV7XYl61S ! ^JS | |
04dbcc43216574c2bbaf5147f39ecdb9 | SCsupport | Support: Many tweets coming our way. We suggest using our Help Center or Help Community to find the support you need in the meantime
Customer: I tried it before. But it didn't fix my problem.
Support: Could you send me on your account URL so I can take a closer look ? Cheers /S
Customer: https://t.co/du8I89DKKG it's my profile link.
Support: Hey there, please fill out this ticket form: https://t.co/3kPOKnWzD4 so we can go into more detail. Thanks /S | |
7d15d770770917c75fb84d3914c70565 | British_Airways | Customer: .@British_Airways voicemail left with no mobile to call back & no follow up email as promised... #useless #sort it out #2monthsandwaiting
Customer: .@British_Airways Still awaiting a response 2.5 months later. Any chance of getting a reply, rather than ignoring emails & filling out the required form! #BritishAirways
Support: We're sorry to hear that, Hattie. DM us your case ref, email address and contact number. We'll check the status of your case for you. ^Linda | |
7815751ee60948408d9c1ae2f9713eab | AskPlayStation | Customer: PS4 Remote play is need update can you fixed that ??
Support: Hi there. Please provide us more details of the issue.
Customer: Every time I download Remote Play, it keep popping up the same message over and over again please fix it
Support: Here to help! Can you please provide us the exact error message you are receiving?
Customer: Can't register PS4. try again later | |
5518859f252fbd84d3af8fe2ecb588f9 | SpotifyCares | Customer: Really frustrating that my biggest songs aren't on my @115888 profile bc I was labeled as the "featured" artist. Such a stupid feature 🙄
Support: Hey there! You'll need to reach out to your distributor to get this fixed up. There's some more info here: https://t.co/wljA2WvAjK /JW
Customer: Already have reached out to distributors nd labels and most of them aren't willing to change it or put me as a main artist. Not very helpful
Support: No worries! Our Artist Services team should be able to help you out. You can contact them here: https://t.co/p1wbtdELHu 🙂 /JW
Customer: Thanks for responding. Definitely having my manager look into this!!
Support: No problem! We've put a little something together for you, using a cool track we came across https://t.co/zEkG6rAsFi. Hope you like it 😉/JW
Customer: @321256 This is amazing haha
Can you guys please also help me out merging my two artist pages? I already reached out to the artist service
Support: Hi there! We'd suggest waiting for the answer of our Artist team. They'll help you with this 🙂 /BE
Customer: okay... https://t.co/viprnsNw5C
Support: No worries! We hope you have a... https://t.co/uQiQuWow27 /BE
Customer: It’s been two months now, I’m still waiting :(
Support: Hey Kyco! Can you DM us your Artist Link and the email address you've used to get in touch with the folks at Artist Services? /NG https://t.co/ldFdZRiNAt
Customer: Just did, thank you :) | |
638ebd3d336f9b95db8f0fdd2c6b9311 | HotelTonightCX | Customer: Accidentally booked a hotel on @148884 through @115858 pay and they refuse to refund even though I called 2 min later. 😡
Support: Hey Tanya, thanks for bringing this to our attention – send a note to __email__ and we’ll look into it!
Customer: @162803 I had the same issue just today and they won't help me at all!
Support: Oh no! We would love to look into this for you. Please send us a DM or give us a call at 800.995.6698 to discuss. | |
fe0801613ccbb9293d492a6d2180e18a | idea_cares | Customer: @116331 Im convrting my pst pd to prepd,bcaz of Doc isue its nt being cnvrtd yt,very disappontd,Im usng this no pst 5yrs
Customer: @116331 N cut the call,my no is still deactive,this is hw u treat ur loyal customer
Support: Apologies for the trouble, request you to DM your Idea & alternate number so that we can assist you better.
Regards,
Rajat.
Customer: Thnx solved today
Support: Hope your issue has been resolved.Have a great day ahead.
Regards,
Sweta
Customer: I typed yes becaz m tired to type here, more than 1month still cud not use a single byte of data here's screen shot https://t.co/ZEFqqD80hw
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Support: Sorry for the trouble.We are here to help you. Please elaborate your exact concern and DM us your number to assist you better. https://t.co/LBfZgLCSfr
Customer: What response u need ,I posted everything
Customer: I have only internet issue, it is not working at all
Support: We want to help you. Please DM your Idea & Alternate number for further assistance. Regards, Mahindra
Customer: Plz provide me ur mail I'd to send all info
Support: You can write to our email desk at __email__ for any queries. Rgds, Yogita | |
471344813c91529a93f746dcb6803e77 | AppleSupport | Support: Time Machine makes automatic backups, so it's easy to restore your #Mac or go back in time to find individual files. https://t.co/lH7v8wI9QN
Customer: Got Mac, chose not to restore from backup via CMD+R. If I manually restore from last date stamp, will it contain prior dated files. Advise?
Support: We are here to help. Please refer to the following article, DM us with any questions: https://t.co/aT16GG0KcX https://t.co/GDrqU22YpT
Customer: I've tried the steps in "Restore specific items" and no files show up; last backup was from different comp - how to access old files on new?
Support: If you are not seeing the file, then you will want to do a complete system restore. DM us any further questions. https://t.co/GDrqU22YpT
Customer: You are wrong! You made zero effort to research. I found the answer finally: hold option key down in time machine. https://t.co/lNAijfOnbv | |
a76823c7856ab86ab0554280a7e75680 | Delta | Customer: flight 1406 not the ideal situation but your crew is responding great.
Support: I can understand the frustration, but so happy to know that our team is going above and beyond to assist. *CAR
Customer: You missed the point. They couldn't help, seats were not available. | |
758419dddcb910f625d611b48bb07faf | HotelTonightCX | Customer: Can you get your media relations team to contact me please. Having issues finding them. __email__
Support: Hi Melanie - please send press inquiries to __email__ or email help@hoteltonight with details and we will forward! | |
b8b7e7fc8f26ad1f9a698b595eb5269c | TMobileHelp | Customer: Ditch the other guys 👋 and we’ll pay off your phones! https://t.co/CRqMBHxhsN
Customer: I don't want a Samsung
Support: We have other phones, Dixie! Take a peek! https://t.co/VjrQ2ooIlN *ChaseTC
Customer: For a exchange about how much will it cost
Support: We want you to have a working phone! Send us a a DM so we can chat about the options with you :) https://t.co/IUIA5vQSHC *MattHargleroad
Customer: Want to trade
Customer: I have a Sprint.
Support: How about you give us a try? Send us a DM and we'll get you all the info on making the switch! https://t.co/IUIA5vQSHC *MattHargleroad
Customer: I was up there once and a man told me I was getting a better deal with Sprint. He could do no better
Customer: What is a dm
Support: You actually just sent us a DM. Hooray! We will respond to it shortly. Meet you there :) *MattHargleroad | |
aef8ac8429595aca7b398ecc1867c48e | IHGService | Customer: Embark on a family adventure through vibrant Bangkok! Discover the #JoyofTravel with your #LittleBigTravellers at https://t.co/yZMiJtvYih https://t.co/N8DGKrhH2H
Customer: Can u help me with 4 night singapore holiday in February 2018 1st week alogwith 3 day Malaysia
Support: 1/2 Hi. I can check the availability & rates for you. But for reservations, you may contact our Reservation Offices https://t.co/2rT0la4Ku2
Support: 2/2 https://t.co/cCOapnNgho. What are the dates & the specific hotel you want to stay at? Send us a DM so we can check ^iv https://t.co/2rT0l9N9Cu | |
173a4270b5727f1807bb3df11cb0e0ea | HotelTonightCX | Customer: yooooo you guys sold me a room at a hotel that was fully booked after I drove all the way there..lemme get a refund
Support: Would love to look into this. Dm us with your email address so I can take a look. | |
390bd593cb83494822fd8ebcba0d478e | AmazonHelp | Customer: #KEYoneAppQuiz @115850 @115851 @11999 eagerly waiting to be lucky one.
#amazonprime https://t.co/bW8yWpmNFt
Customer: @115851 @11999 Who all are the winners?
Support: Hey, winners will be announced by 10th September. Kindly wait till the same. We appreciate your patience. ^VN
Customer: Who r the winners? | |
918cd2b182d5ddc895aaa64ce5bcea52 | British_Airways | Customer: if I'm travelling from MIA to LHR 3 Dec what are the chances of my being on an A380? Really wanna be on one, thank you :)
Support: The BA0207 hasn't yet been refurbished. Sorry for any disappointment. ^Lisa
Customer: Ah, okay, so for the return flight to LHR, BA208?
Support: Hi, which date of travel would you be travelling on BA208? ^TonyM
Customer: 3rd December 2017, thank you.
Support: Hi there, the BA208 would be one of our A380s! You should try and get a seat in the upper deck, it's fantastic. ^Kimbers
Customer: Booked onto an A380 for our return trip although theres 3 of us so upper deck is out. However flying with @AmericanAir on our journey out there on a fantastic 777-300ER...
Support: We can't wait to have the 3 of you on board with us!
Support: Also a good aircraft. Ours operate mainly in Asia, although we also use them from Chicago, Dallas, New York and Seattle. Enjoy the A380! ^HD | |
5167fb4fff3c27f0c911991640eb9b15 | MTNC_Care | Customer: Impossible de recharger mn cred via momo https://t.co/iic2wN2p5z
Support: Y'ello Mel 😌
Customer: Depuis le 4 août
Support: Nous sommes désolés pour la réponse tardive Mel😞
Customer: Vou n’êtes pas désolés pour les unités volées aussi
Support: Vous pouvez toujours nous en dire plus en DM Mel pour une meilleure assistance 🙏 | |
acc879d92d04de5007d676b993733ba1 | ATVIAssist | Customer: An update is rolling out now on Xbox that fixes an issue where players were unable to party up. 🚀
Customer: So when will you fix the connection issues
Support: Hey there. Sorry to hear you're having issues. Are you using a wired or wireless connection? ^DL
Customer: @791100 The game is still kicking me and my party of 3 out of the game and won't find a lobby. Your so called fix is trash. So much for that fix huh
Support: This issue has been resolved. Updates on the issue over this way - https://t.co/18PhRpnIZ4 ^DL
Customer: It’s funny how y’all won’t even respond to me. I have been asking questions for since ww2 was released and still no reply from y’all. Are you guys seriously going to ignore me. | |
09b09e7f9236f6ee64ce1978552de937 | ChipotleTweets | Customer: Any idea when the Broadway location will be opening in Vancouver?
Support: If all goes as planed, we're hoping to be open before fall officially starts. -Gabe
Customer: Any updates?
Support: We're looking at the end of October. -Zach
Customer: Gabe lied!!!!!!! :p
Support: Things change. -Zach
Customer: Happy Chipolt-day! 🌯❤
Support: 💃❤️️ -Tay | |
7d7a21b22a8cd2057e9e667e4c1728ab | Uber_Support | Customer: It’s an @115877 #FirstFridays throwdown: Sandwiches vs. Poke! Tap into the app today to enjoy $5 sandwiches & poke. May the best dish win! https://t.co/6FjahDBtQo
Customer: @115877 Dear Uber,
Fuel prices have increased. Please increase our pay accordingly.
Sincerely,
Your drivers
Support: We'll be happy to take a closer look. Send us a note via https://t.co/ZKt0NHVs3P so our team can connect. | |
ff3ec066fbc3fc295fd90d5c923fa86f | HPSupport | Customer: Why does this continue to happen with our prints? #hpcspt #hpprnt We have HP Instant Ink and are wasting money when this happens. https://t.co/IPSv73CycV
Support: Hey there! I'm just following up with you.
Do you still need assistance?
- HP Instant Ink Support
Customer: Yes, we do need assistance with this issue. Is there a number for us to call? | |
46fb3efb7acd2b2585dfa65662bb0ddd | SpotifyCares | Customer: how many times do I have to tell you that I hate Modest Mouse
Support: Hi Taylor! The cavalry's here. What's happening exactly? We'll see what we can do /AU
Customer: Hi, thanks. I hate the band Modest Mouse and they keep showing up on my Spotify playlists. Please make it stop
Support: Got it. Just to check, are you referring to a Daily Mix or your Discover Weekly? /RH | |
6bceedc3b68b5f6e2b9626fb1891ab4a | VerizonSupport | Customer: Day one of @115722. 3 hours on the phone, no solution. Tech will be here on WEDNESDAY in 5 days. Does anyone like there cable company?
Customer: @115722 No one that every used their cable company liked them.
Support: We want you to like us. If you ever need anything, we're right here to help. ^BCW
Customer: Want to help me? Bring fiber to my side of the street and not just my neighbors.
Support: We can check on that. Follow us and send a DM so we may verify your info and submit a request with engineering. ^JRA | |
b058da616bde379f1e76cb78fad07e2c | HotelTonightCX | Customer: Had the worst experience with @148884. Called support and they wouldn’t help. Worse than an airline.
Support: Hey Sam, sorry to hear you didn't have a great experience! If you DM us your booking ID we'll be happy to look into your situation! | |
9ebc7e01d964e7360cdc2ab59f21afd5 | GoDaddyHelp | Customer: GoDaddy Pro gives you more time for what matters.
https://t.co/SolykFnMDd https://t.co/o6uTR93y71
Customer: You need to take that extra time to make sure they dont steal from you.
Support: If there is a recent issue in your account, I'd be happy to look into it. Can you DM more details? ^CG https://t.co/rYq25s2Pfj | |
818e96495e6181e0f5f9bc726ad0af7a | GoDaddyHelp | Customer: HigherVisibility's domain SEO study found 63% of top page results included keyword URLs.
https://t.co/96mZCTtoM6 https://t.co/Tkf3627mPn
Customer: Lots of guessing going on with your hosting support. Ratfucked me big time.
Support: What's going on? Feel free to DM us more details. ^Lisi https://t.co/rYq25s2Pfj
Customer: @278402 You Groovy GoDaddy Guys! Are just to Cool 😎 | |
7ffebcdaee9582f772d70449415d7a6b | AmazonHelp | Customer: @AmazonHelp 5 chats, 1 call, 1 month later, issue still stands unresolved. But was promised an ETA of 1-2 days everytime.
Support: Hey, please fill in your details using this link: https://t.co/JzRdscmdH9 and I'll get in touch with you soon. ^AK
Customer: I have filled all d details but yet 2 hear frm u.I have been following up on this problem for the last 1 month,but all in vain.
Support: Hey, we've sent you a correspondence to your email. Request you to check it here: https://t.co/vOQpgUXC4u, and revert. ^VK
Customer: I meant 2 say resolution.Evrytime I contact u I get a similar reply that v will get back to u,but nobody contacted me.
Support: I get your disappointment that its taking longer than expected. We'll update you soon. ^SG
Customer: can I get an ETA here? you respond and then forget.
Support: I'm sorry but we won't be able to provide an exact time. Rest assured, we'll let you know as soon as we receive an update. ^AM
Customer: @115851 I think I'll never get an update. Earth's Most Customer-Centric Company, really?
Support: We await an update from our corresponding team. Please be assured, we're working to get this issue resolved at the earliest. ^GS
Customer: @115851 2 months since the issue was reported and still not resolved.Has ur team become so inefficient or it has always been like this?
Support: with the latest update on your issue. (2/2) ^GK
Customer: @115851 what info do you need? Already replied to many email. Atleast say me that you have failed to solve the issue, I won't follow up. https://t.co/ziTLwyTqh1
Support: This is taking longer than usual, please wait for our team to revert to you with an update. Appreciate your patience. ^MS
Customer: @115851 your team never update me, this is d problem. Everytime I have to follow up after waiting for many BUSINESS DAYS.
Support: We are working on it. Our team will get back to you with an update at the earliet. ^HR
Customer: @115851 2 months n ur team is not able 2 understand d issue.Everytime come back wid same resolution and take months everytime.
Support: My apologies for this issue. We've received your revert, we'll get back to you soon. ^HA
Customer: @115851 any update here?how much wil u trouble me just for 2318. Do 1 thing take the ph back,revert d tns. No tns, no offer. Simple
Support: You should've received a correspondence from us. Please check your mailbox and keep us posted. ^HT
Customer: @115851 if you are talking about this mail(check pick), then please read the reply as well. apart from this I didn't receive any comm. https://t.co/Vohoj2FqQH
Support: Sorry for the confusion. Could you confirm if you've replied to the email you've recieved from our team? ^MM
Customer: @115851 yes I did. Tell me what is your SLA for solving issue? Seems to be in years.
Support: Thanks for confirming. You should've received a reply from us, you can check your inbox here: https://t.co/DTSNmGldJf. ^MS
Customer: Didn't receive new communication.
Support: We are working on your issue. We will ensure to close this at the earliest, ^CB
Customer: @115851 yes that is visible. 2 months and still working seems like too much work.
Support: Kindly check and revert. 2/2 ^PS
Customer: @115851 I have not received any email. Yesterday also I was asked to revert on email provided I didn't receive any email yesterday also.
Support: You may check for the correspondence here: https://t.co/8DAc10S7ww ^AK
Customer: @115851 thr is no new comm.if u r talking abt mail sent on 10 sept,i hav already replied to it,attached is pic for ur reference. https://t.co/TrLU9KhOnL
Support: Please revert to the email you've received from social media escalations team and we'll check this for you. ^MS
Customer: @115851 which email r u talking about? How many times I shall tell u that I hav already replied, and there is no new email to reply.
Support: An email has already been sent with a reply. Kindly check it from the link shared here: https://t.co/NTkrxpsbHJ ^HR
Customer: @115851 could you please share that email again, I hav many emails from u but none new, not sure which one to refer.
Support: We'll reach you out on this soon. Keep an eye on your mailbox. ^YP
Customer: @115851 why don't u give my case to CBI? 2.5 months and always false commitments? how much will u trouble me for just Rs 2318. https://t.co/r20GF76hLd
Support: Sorry for the unexpected delay in resolving the issue. We'll reach out to you with an update soon. ^GS
Customer: @115851 don't give a generic reply. Tell me the SLA? I can't keep on following for this issue forever. If u can't solve it,admit it here.
Support: Kindly reply to the correspondence sent by us and we'll get in touch with an update. Appreciate your understanding. ^AK
Customer: @115851 but I don't appreciate same generic reply. I HAVE NOT RECEIVED ANY COMM. I M TIRED OF REPLYING TO YOUR COMM.
Support: We are working on it. We will reach out to you soon with an update. ^RW
Customer: @115851 see d conversation thread. There are many soon, but I NEVER get an update. I think you need to improve the process.
Support: As mentioned earlier, kindly wait till you receive an update. Appreciate your patience. ^AK
Customer: @115851 I have been waiting since 2.5 months and can wait more, just tell me till when? Wait can not be infinite.
Support: Sorry for the delay. We'll get in touch with you as soon as we have an update. ^NS
Customer: @115851 Do you have an SLA? its been 3 months and again u will ask me to wait. if you can't solve it, admit it here and I won't followup.
Support: I'm sorry about the delay. Kindly reply to the email you've received from our social media team and we'll revert on the same. ^GK
Customer: @115851 I haven't received any email and plz stop posting the same reply everytime.
Support: You may find the correspondence sent by our team here: https://t.co/DTSNmGldJf . Request you to respond on the same. ^GK
Customer: @115851 and wat info you want, ask here. 3 months and u r still not sure about the issue, let alone solving it.
Customer: @115851 there is no new comm. And please stop using predefined templates. I have replied to all your emails.
Customer: @115851 do you have a SLA of solving issues or u just fool ur customers by asking them 2 wait and reply to email that u never sent.
Support: details here https://t.co/ivH6CioRrt so that we can get in touch with you. (2/2) ^VM
Support: That's really unusual. If you've haven't received any email from our social media team. We request you to drop in your (1/2) ^VM
Customer: @115851 yes it's very unusual for me 2.A company who claims to be world's most customer centric is not able to provide a resolution.
Support: We haven't yet received your details, please fill the form provided earlier. We'll get back to you right away. ^SI
Customer: submitted.
Customer: I have filled this form 1.5 months back also.Tell me honestly,r u aware of d issue,or just copy pasting d generic reply and asking me 2 wait
Support: Thank you for submitting the details again. Our team will look into it and get in touch with you. ^NS
Customer: @115851 I am yet to b https://t.co/7dea6oLLJl many more months 2 wait 4 an update?U don't know d issue but still working on the issue :-)
Support: You should have received an email communication from our team here: https://t.co/28Hh2b97Uc. Do check & revert to it. ^RW
Customer: @115851 there is nothing to revert, it says matter has been escalated, same email I have received n number of times in last 3 months.
Support: I understand you're concerned regarding the cashback. As our team has sent an email correspondence, kindly revert to it. ^AP
Customer: stop using these generic templates for reply. I haven't received any NEW email. mind the word NEW.
Support: You could reply to the last email received from our team for further insight on this. Appreciate your understanding. ^VM
Customer: @115851 any update here? seems like CBI is investing this case and there seems to be too much work.
Support: I'm sorry your issue hasn't been resolved yet. Kindly reply to the email sent by our team, we'll get back to you soon. ^AP
Customer: what is stopping you to call me to understand the problem? for the last 3.5 months you are playing this game.
Customer: you always reply the same and my reply it always the same THAT I HAVE NOT RECEIVED ANY NEW COMMUNICATION.
Support: received from our team and we will respond on the same. (2/2) ^GK
Support: We'll not be able to check your information over Twitter. Hence, request you to write back to the email you've (1/2) ^GK | |
fa1232f92b245b4143361cbd0edbf95e | SpotifyCares | Customer: all my playlists are depressing, thank you for making me the sad bitch I am today @SpotifyCares
Support: 1: Hey Cassandra! Only you have control over your playlists, we just suggest songs of the same genre as the ones you listen to.
Customer: Das why I'm saying thank you for suggestion new sad music I can cry to
Customer: @SpotifyCares https://t.co/GMHSKOaHGY #worldsmileday #cashappfriday #tellmesomethinggood | |
7beadf6b73a992b8e0bdc52edf7bf81d | idea_cares | Customer: @116588 @116590 @idea_cares @116331 violates DND with sms n robocalls. Complains autoclosed as shown in PIC. Plz act. https://t.co/HesXkDyss9
Customer: @116588 @116590 @idea_cares @116331 Customer care will pretend to care on Twitter. Open ticket and then auto close with no explanation. Meanwhile calls and sms promos continue.
Support: Sorry for the trouble caused but resolution to your concern has been given to you. Rgds, Yogita https://t.co/LBfZgLCSfr
Customer: What resolution? See photo here of Idea number that robocalled me again today on a Sunday morning and recent history. Can u explain? https://t.co/VLF67Y3IsJ
Customer: @idea_cares Register for DND at 1909 | |
2fe1e097b80852488ab04986b823d10d | ATVIAssist | Customer: Would like to report a bug for Black Ops 2 on the Xbox 360! It's something modders can do and it can ruin people's accounts!
Support: Sorry for the wait. Please report these kinds of players in-game. It is greatly appreciated. ^JW
Customer: @609061 He do recover for me for bl1 | |
05ebae14496030a80d873d65d712ed86 | AskPlayStation | Customer: I have an issue with 4.73. Downloaded 3 times and went through install process only to be told it needs to update again...?
Support: That's not good. Are you doing the system update using USB or Internet connection?
Customer: Internet connection. Every restart it just comes back up saying update required and downloads the file again
Support: That's odd! You may want to try to do the System Software Update through a properly formatted USB drive.
Customer: Formatted my USB device to exFAT and it's coming up "not connected"... This update is practically bricking my machine. #PS4 #Update4.73
Support: Please format the USB in FAT 32 and try again by following the steps in this link: https://t.co/RhaVd8AWZQ
Customer: I've now tried it with the last 2 updates dl'd 4.55 & 5.01. Neither update, they just keep going in cycles of updating constantly. USB & IC.
Customer: This is literally ridiculous, the update cycle is just on constant now, *installs update, restarts, installs update, restarts*
Customer: I've even switched it off at the plug, and it has still gone back to the update cycle
Support: Sorry for the inconvenience. Please check your DMs for assistance. |