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7d38ecfc4584fec2e50acb38e3d784da | ChipotleTweets | Customer: So I've never had @ChipotleTweets and I feel like I'm missing out. But I don't even know where to begin...
Support: Start with a chicken burrito. And get chips and guac. -Sam
Customer: why thanks Sam! I'll let you know when I finally try it out :)
Support: You're welcome! And I go with black beans, white rice, green & tomato salsa, lettuce, cheese, and sour cream on the side. 👌 -Sam
Customer: ok see that's all the extra intimidating stuff. (I can't even order at @30973 either) Thanks for the list!
Support: The best part about our menu are the # of different ingredient combos. Play around with this tool: https://t.co/b17RtmBHJk -Sam
Customer: Alright Sam, I finally got @ChipotleTweets and it was so worth it! Even got the guac for free because it was my first time. #lovetoronto https://t.co/CLuE7y6XUx | |
cc177bd80f5b18704b87858be6b75793 | Safaricom_Care | Customer: the Safcom network is not working in Newyork, USA. Whats up? Could you please assist.
Customer: @Safaricom_Care Did you get this resolved? Its been 2 weeks now for me in Dallas @119433
Support: @548969 @119433 Hi Chris,the issue was solved, manually search network and select AT&T as the preferred Network Partner.^GO
Customer: @548969 @119433 Only T-Mobile shows when u search networks but still its not connecting
Support: @548969 @119433 Hi Chris,share an alternative contact number we contact you and advise.^GO
Customer: @548969 @119433 I hv done this before. Been called 2 times and ths issue has not bn resolved. I just want a status. Can we rely on safaricom?
Support: @548969 @119433 Share the affected number and an alternative contact number we follow up the issue Chris.^GO
Customer: @548969 @119433 I have just sent a DM with the issue number asking for a status 38 mins ago & no response yet. Ref 1-CCXAPTH
Support: @548969 @119433 We have been in touch and advised Chris.We shall advise once the issue is sorted.^GO
Customer: @548968 @119433 After which they just need to set their prefered network on 3G and anything above it, they will then get connected to AT&T mobile network...
Customer: @548968 @119433 You guys need to advise anyone traveling to the US and has a twin sim phone and Safaricom is not their prefered to first make it preferred
Customer: @548968 @119433 ...more easily and be able to roam, its that easy! | |
9d912c982ecdacc7100896c47cbe072f | AldiUK | Customer: Made 2 feel like criminal. Ok 2 take trollies to card, not baskets to load up panniers on bike outside front door.
Customer: This has happened again Sprowston Rd Norwich Bike only 3m from door, told check out what Im doing. Been OK until today.
Support: We're sorry to hear this. Please could you send us a direct message with details of the store you visited so our customer services team can discuss this with you further? Thanks. | |
c748e5a782b08b3d9ef28c58d6385c8b | Delta | Customer: hi. My wife is wanting to change her flight to an earlier one this Monday. Confirm gb6lg6
Support: We also kindly ask that you remove the confirmation # for security purposes. *AJC
Customer: You guys really could use an update on your communication channels. | |
3db7251be86b6350672a440712d6a60e | AmazonHelp | Customer: Get Ready for Prime Day! Get 25% off Summer essentials on Prime Now. Prices as marked. While supplies last. https://t.co/5iwSWpRkVJ https://t.co/4FuDIcvXnz
Customer: Stay away from Amazon like I'm troubled today. I do not want you to be disturbed. No one will help you on this customer care service.
Support: I'd like to take a closer look into this, please share your details on the link here: https://t.co/GIJyeYqKE0. ^PS | |
0538d7ba8363834085847b8c1b81e354 | ChipotleTweets | Customer: please tell your employees to stop rushing customers, being sloppy with food and having blunt apparent attitude
Support: I'm sorry to hear that. Please let me know which restaurant or write us at https://t.co/nrhUDiEk7G with details. -Gabe
Customer: My deepest apologies Gabe I forgot to reply. The location was Colerain in Cincinnati.
Support: No worries! We appreciate the feedback. Let us know if you have any further concerns. -James | |
b38f55dff591c783ffcfb750c9e786c5 | Ask_WellsFargo | Customer: Received a phone call from (800)306-0061 claiming to be from Wells Fargo. Can you verify this number for me?
Support: We'll have this number checked. If you need further help, please send us a DM or call us at 1-800-869-3557. Thank you. ^LC https://t.co/q1oBDuYAdh
Customer: @546716 @Ask_WellsFargo just an FYI received a call from your what looks like your legit number but tells me to call scam # 800-306-0061.
Support: I'd like to review this. Send a DM with more details, the number that called you, your name, and number (no acct numbers). ^PC https://t.co/q1oBDuYAdh | |
e96e411de3af18b79b153a4120170ef7 | VerizonSupport | Customer: Wow... I broke my iPhone 6 and not only did @115725 upgrade me to a 7, they gave me an unlimited data plan, a case, and a new iPad
Customer: @115725 And charge the average person 700 for a phone with 130 dollar bill not even unlimited but give the rich free stuff. shame @115725 shame.
Support: Please contact our friends @115990 for assistance.
^TXA
Customer: @516565 @115990 @ATT is way better!!!!! | |
196d1969f49b3d960cb7b916b969a581 | idea_cares | Customer: very bd net srvc, sudnly stop net ,mny times contctd to c care bt problem is still cotd ,finly i reqst to stop the servc
Support: We request you to share the exact location where you are facing the data issue to assist you better. Regards, Adhish
Customer: All over delhi
Support: Sorry for trouble.Please DM us your idea number and alternate number to assist you better.
Rgds,Mohit https://t.co/LBfZgLCSfr
Customer: 8750879501
Support: Thank you for sharing your contact details. We will get in touch with you soon.
Rgds,
Saransh
Support: Please suggest an alternate number & convenient date/time to reach you as we were unable to reach you. Rgds, Richard
Customer: You are unable to reach me ,it means your network is very poor ???
Support: Sorry for the trouble.We request you to DM us your alternate number to assist you further.Regards,Pritam https://t.co/LBfZgLCSfr
Customer: Almost calls 📞 are dropped what an idea sir ji ???
Customer: Idea no. Is not sufficient to connect with me ???
Support: Sorry for trouble caused to you. Request you to DM us your alternate (non-idea) number so we can get in touch with you. https://t.co/LBfZgLCSfr
Customer: Idea cellular suggest me to carrying a non idea no.so that idea contected me
Customer: What a hell ( non idea no.) ?
Support: Sorry for the trouble.We request you to DM us your alternate number to assist you further.Regards,Pritam https://t.co/LBfZgLCSfr
Customer: Idea no. Share kar chuka aap kuch kar sakte h to kare nahi to ma to port kar hi sakta hu
Customer: India jitne bade network par badi call drop hoti h thank you for call dropping
Support: Sorry for the trouble.Please DM us your alternate number to assist you further.Regards,Pritam https://t.co/LBfZgLCSfr | |
ceb42088bf6d792cf7187be791755bab | AppleSupport | Customer: this message came up when using MyFitnessPal app? I didn't click install. Can you help? Thx! https://t.co/s3Ckidcwjb
Support: We're here to help! Your iPhone is not infected. Follow these steps to get rid of that pop-up: https://t.co/qr0pQfKgYD
Customer: Thanks Apple! | |
c538046446ce1cd30161a28bc32d152d | AirbnbHelp | Customer: AIRBNB is racist asf. My skin color has caused so many of my booking reservations to be cancelled.
Support: this. Could you DM us your email and more details? 2/2
Support: Hi KP, we're sorry to hear about your experience. Airbnb does not condone discrimination and we'd like to follow up with you about 1/2 | |
09bb2888076da51dfad9bfc35f0b2cae | ChipotleTweets | Customer: you guys are being stingy with your scoops of rice! #northhollywoodlocation
Support: You can always ask for more rice, but I'm sorry we've been stingy. -Becky
Customer: @440894 😂😂 | |
89260058e615f4933a1aca85367dbf6d | GWRHelp | Support: There are railway improvement works at Chippenham until Saturday. Please check your journey before travelling https://t.co/ZmXtqzqJ9S
Customer: The 7.05 from Twyford to London Paddington has been cancelled because no driver available really, you don't have staff?
Support: Apologies for the delay to your journey William. -Rach
Customer: All the feedback you get from commuters do you use it to improve the customer experience so the Mgmt of GWR act upon it?
Support: GWR Management are sent the feedback we receive from customers and this is often acted upon William if possible - Josh
Customer: Again the 19.05 from London Paddington to Henley late no comms at Paddington other than preparing leaving 11 mins late..no good enough
Support: Sorry for the delay and the lack of information about this William. I appreciate this is disappointing. Natalie
Customer: The 7.05 from Twyford to Paddington is late one of these days GWR will surprise me and get some of your trains on time, good luck
Support: Hi William. The service is 5 minutes delayed at present due to a fault - Apologies for this. Phil.
Customer: The 7.05 from Twyford to London Paddington is again late again
Support: Sorry for this - there's a 4 minute delay but no cause attributed. Phil.
Customer: There was only 2 carriages for main service from Twyford to London Paddington on 7.05 what is going on the train was massively overcrowded
Support: Hi William. Really sorry for this. This was due to more trains than usual being in for repair - Josh
Customer: Josh I keep getting replies that expects the customer just to accept it all the time, your execs need to get on the shop floor
Support: New trains with additional capacity will run on this route from January, which will improve journeys to and from Twyford. Phil.
Customer: The late 7.05 will also only have 3 carriages which means jammed in like sardines what a way to start a commute
Support: Hi there. I can see the service departed 7 minutes late. No reason has been attributed as of yet. Apologies for this and the short forming
Customer: GWR are assessed for punctuality but you should also be assessed for overall customer experience
Support: Transport Focus produce a 'National Rail Passenger Survey' which records customer satisfaction from across our network. - Jordan
Customer: Why is there only 3 Carriages for the 7.05 from Twyford to Paddington again, when will this service be back to normal. Thanks
Customer: Hi Jordan the 7.05 from Twyford is on time which is good but again only 3 Carriages due to delayed train before this train will be crammed
Support: Hi William. All available carriages are in use. Sorry for the difficult conditions. Lewis
Customer: Hi Lewis will this be resolved when the new carriages come into Service in Jan 2018?
Customer: This train is so crammed, people suffer because GWR inability to provide a Service we pay for. 1 day I want 2b a promoter but that’s far off
Support: In January we will have more new trains and carriages available. Lewis
Customer: Another Monday of short form carriages on 7.05 to Paddington from Twyford why does GWR not plan ahead , people crammed into train
Support: Hi William. Apologies for the busy conditions this morning. Rach | |
1c02f81ad23f45312103b38bac02ebe0 | TacoBellTeam | Customer: soggy, mushy, lotta lettuce ( we took the lettuce off), & NO CHEESE. 😭😭😭😭 https://t.co/NuRnBtaEyS
Support: We can do better. DM us. https://t.co/FUsmRWStIs | |
13f3776d9f86e1a32af039e5205ac6e9 | British_Airways | Customer: so what do Club World passengers get for the price tag - massive queue at T5
#hopelessBA #customersdontmattet https://t.co/PtzI7ULQTA
Support: We hope the queue went down quickly for you, Martyn. Enjoy your flight! ^Ems
Customer: You don’t get it do you ? My last three flights have been with Qatar due to the hoplesss BA Service | |
a78cc365572526028bd49c816b8c194a | ChipotleTweets | Customer: In NY? Check out our NEXT kitchen for some new test items https://t.co/QUGViI4yJz
Customer: Not a chance we’ll be eating there. My kid had has 48 hours of hell with @11245 brand food poisoning . Halloweekend ruined.
Support: Please check your DMs. -Gabe | |
da8632014f18c7b3e1020dde218049e4 | McDonalds | Customer: Ok @McDonalds ! Would like a wee bit o' positivity for my Monday! #softserved
Support: We're not sure what's most impressive: your otaku cred, your fashion, or your mukbang streams. CAN'T CHOOSE, YOU'RE TOO SUGOI #SoftServed 🍦😊
Customer: @308462 Omg Sentry stop retweeting forever.
Customer: @McDonalds :) | |
5aa13005b8e1fe2f017868427f497ee5 | AskPlayStation | Customer: I am trying to sign in but it keeps saying 2-Step Verification and I keep trying to resend it but I don't get it
Support: We can help! Please follow us, and send us a direct message so we can assist you further.
Customer: My PS4 keeps going in safe mode without me putting it into it
Support: That's odd! Have you tried to rebuild the database in safe mode? Here's a link to show you how: https://t.co/8V0e91ioa9
Customer: Hello I need help changing the password for my account CJ_tha_great2007
Customer: And my serial code is MB319064311 plz reply immediately
Customer: Can u reset the password for my account CJ_tha_great2007 my gmail is __email__
Support: Here to assist! Please follow this link for more info on how to reset your password: https://t.co/6Cv9bgut2Q | |
6d0af6245dce7164acf94cdbfa02f060 | AldiUK | Customer: why are you selling glyphosate in Aldi #Glastonbury Do you know it's carcinogenic! And you purport to support Organic. Shameful!
Customer: Well?? What have you done about this??
Support: Hi Julie. Please could you send us a DM so our customer services team can discuss this with you further? Thanks. | |
54a79c89cc03e5269dd8e989d4c8e8a1 | AskPayPal | Customer: يمكنك إستخدام نظام @115993 كأحد الحلول البديلة للسداد. للإشتراك اتصل على 44222000-00974 https://t.co/KIC31nYdAn
Customer: @115993 السلام عليكم انا مشترك في القنوات الرياضيه وباقي على انتهاء الاشتراك اكثر من شهرين وطلعلي عطل فني وهذا رقم البطاقه 7010920440
Customer: @115993 يابي ان نحن نعاني منكم
Customer: @115993 اريد التجديد عن طريق باي بال
Customer: @115993 عندي مشكلة في الاشتراك الخدمة مش شغالة من يومين ؟؟
Customer: @115993 اطالب بي ان بتبديل الجهاز فورا
Customer: @115993 الاشتراك عندي وقف ممكن التواصل علئ الخاص
Customer: @115993 ارسلت لكم على الخاص مشكلتي ورقم البطاقة ممكن تردون
Customer: @115993 ارجو الر
Customer: @115993 أرجو الاتصال علي في أسرع وقت
Customer: @115993 لوسمحت
Customer: @115993 عندي مشكله القنوات كلها تعمل الا حقت الاطفال وش الحل؟
Customer: @115993 How to renewwwwwwwwww how many time need to keep message u !!!
Customer: @115993 جربتها من اجل تفعيل باقة completولكن تم اقتطاع 300 دولار و تم تفعيل 6 اضهر فقط
Customer: @115993 اشتركت معاكم برسوم ١٥٠٠ ريال و لكن تم الحظر بدون مبرر والان اكثر من شهر مماطلة لفك الحظر الغير قانوني .
Customer: @115993 ارجو الرد
Customer: @115993 استاذي انا اشتركت ولكن لم تشتغل معي فطلبو مني الاتصال بكم
Customer: @115993 اريد رابط تجديد بنظام اقساط 6 شهور باقة كاملة وهاذا رقم الكرت 7007075893 رقم الهاتف 00966580300907
Customer: @115993 How can i renew?
Customer: @115993 الو
Customer: @115993 أودّ تجديد الاشتراك شهري رقم البطاقه 42712402702
Customer: @115993 ردو ع الخاص
Customer: @115993 سلام
Support: I apologize but at this time this page is only able to offer support in English. If you could please rephrase your question into English, I would be happy to help. Thanks so much for your understanding! ^HW
Support: Hello. Thanks for reaching out to us! At this time this page only offers customer support in English. Please send... https://t.co/S1WZlOfTZY
Customer: @115993 اريد رابط السداد للتجديد
Support: Hi there, thank you for reaching out. At this time, this page only supports English. Please send us a DM with you... https://t.co/K2fvrGtrKF
Support: Hello! So sorry to hear that. If you need assistance with your PayPal account, please send us a DM. ^GR
Support: Hello! Thank you for reaching out. Please send us a DM in English for further assistance. Thank you as we're here to help! ^AIM
Support: Hi AbdullahI appreciate you taking the time to reach out to us. Can you please send us a DM of your message in English? We currently provide support in English. Once you've resent the message, I'll be more than happy to assist you. :) ^HZ
Support: Hi! I apologize, but I'm unable to communicate in Arabic. Could you please send us a DM with an English translation? I'm happy to help! ^ALF
Support: Hi there. Thanks for reaching out to us. If you are currently in need of assistance, please feel free to send us ... https://t.co/kQpzP7S4UF
Support: Hi there! We are happy to answer your PayPal questions, but at this time customer support is only offered in Engl... https://t.co/4dc21hk9ac
Support: Hi there! :) Unfortunately, we only support English on this page. I understand this is inconvenient, so thank you... https://t.co/7cBXPjFNt4
Support: Hello! I'm sorry for the delayed response. Please DM us regarding the issue that you're running into and I'll be happy to help. ^KK
Support: Hello. Please be aware that at this time we only support English on this page. If you could rephrase your issue i... https://t.co/rzVpaTwodK
Support: Hello, thank you for contacting PayPal customer support. I see you have contacted me in Arabic, but at this time ... https://t.co/DwYEpG9UKP
Support: Please your question in English so we can assist you. Thanks! ^LAR
Support: Hi! I'm sorry but we're unable to offer support in Arabic on this page. :( Please send us a DM with a translation... https://t.co/uuE50zDyqp
Customer: @115993 اريد رابط تجديد بنظام اقساط 6 شهور باقة كاملة وهاذا رقم الكرت 7007075893 رقم الهاتف 00966580300907
Support: Hello Dabo. Thanks for reaching out. If you could send me a DM with your PayPal email and more details regarding ... https://t.co/087vKHW6GT
Support: Hey there! I would be happy to help! Can you please send me a DM with more information in English, as we don't su... https://t.co/gd0E7EVsYZ
Support: Hi there! Thanks for reaching out. Please send us a DM with your inquiry in English. Additionally, please delete these post as it appears it may have some personal information. Thank you in advance. ^AC
Support: Hello, thank you for reaching out to PayPal customer support. At this time Arabic is not a supported language, but if you need help with your account I can assist you in English, German, Chinese, Russian, Spanish, French, Japanese, or Portuguese. Thank you. ^BB
Support: Hey there! Thanks for reaching out! We can help you in any of the eight languages listed in our profile. Can you send me a DM in one of those languages if you need help? ^IT
Customer: @115993 تم السداد لكن الى الان لم يتفعل الاشتراك
Customer: @508850 answer me plz
Support: Hello abdullah, thank you for contacting PayPal customer support. On Twitter the only languages that are supporte... https://t.co/3Cr5SqLdVr
Customer: I created an account but still can't renew my bein account. Can u please assist?
Customer: Welcome paypal
Support: Hello, thank you for reaching out to us. I will be glad to assist you, though we only offer support in English. P... https://t.co/0vsLf5BK5S | |
88eb677f1ec474132d9da82f22e36469 | comcastcares | Customer: Tryna watch the #HomeRunDerby but nopeeeee don't have ESPN.. Thanks @116136
Support: Hi, Can you please DM your full address, phone # or acct#? I'd be happy to review your acct w/ you to see what options are available. -DR
Customer: Or just stop making us pay for channels when we are already paying for cable..... | |
0252cfd8656f7d0e03e62a75b23b71df | TMobileHelp | Customer: What's next? @115911 #TmobileTuesdays
Customer: Movies, clothes, pizza....what more could you ask for?! You can check out what's next on the app for more deets! ;) *SamanthaDeOlloqui
Customer: Honestly no it’s not enough because you guys false advertise sweepstakes no one wins & only award us the cheap stuff.
Customer: These folks would beg to differ! https://t.co/odEF6ZGtRV You got to keep playing to have a shot at winning the big prizes! *JPL
Customer: Check your inbox please
Support: If you would like to message us send us a DM here Milli. *KaeW | |
fcf6844429b04704468501257fc8dc28 | AirAsiaSupport | Customer: Case: CAS-19216973-SKCNSS is refused a refund. I can't fly at all due to my pregnancy, 90 days before or after my flight dates
Support: CAS-19216973-SKCNSS number have been reply on 10/07/2017. Please check your mailbox. Thank you. -Prabu
Customer: Hello! Is this 90 days period just for re-booking another future flight or do I have to fly again within 90 days? Please explain, thanks!
Support: Do you mean Credit Shell ? 90 days to utilized the credit shell. You may make booking for future flight - Ed
Customer: Yes the credit shell. How do I go about this?
Support: Hi Ashleigh , please provide us your booking number and the airasia member ID via DM. Thanks
Customer: Replied via DM, thank you :)
Support: Sorry but flight retimed less than 45 mins, as there are no option provided for booking AGVZNP. Thanks - Ed
Customer: What does it mean? I'm unable to get a refund? I'm pregnant and won't be able to fly anyway 😖
Support: Hi, you may submit your request at https://t.co/lNbaPawXrm and attach doctor's letter for further consideration. Thanks - Ed
Customer: Yes I have done that
Support: Hi Ashley , If you had submitted the form our team will be reverting back to you soon regarding your concern. Thanks | |
31f3fb0d54ba8510361c59bdcf8a1cae | Ask_Spectrum | Customer: hi. I live in forest hills queens NYC. My cable and internet doesn't seem to be working. Is their an outage?
Support: Greetings Mike. We are unfortunately experiencing issues in your area at this time. We have technicians on site w... https://t.co/bRio0FtUf8
Customer: Ok. Is this same issue as last time? Are you anticipating days worth of no service?
Support: We unfortunately have no ETR at this time ^ JC
Customer: Ok. Thanks for quick reply. But this is Extremely frustrating . I need to do some work from home and cannot use my laptop etc.
Customer: I want a refund this is unacceptable. I can't get any work done at all. This is hours now. Pls let me know how you will remedy this for me
Customer: @Ask_Spectrum Good luck Mike, I've posted AND DM-ed @Ask_Spectrum & I think they've given up on even replying to me. @115722 looking good right now
Customer: @Ask_Spectrum @115722 Second time this has happ and no answers. I understand outages but this is an insanity. Thanks eric
Customer: @132455 @Ask_Spectrum @115722 Vandalism again
Customer: @Ask_Spectrum @115722 Mike I've resorted like others to tweeting news outlets and hoping that impending news media coverage will make them realize the severity!
Customer: @286223 @Ask_Spectrum @115722 Verizon has issue too. | |
efefcc6309635808668e59d95f31aa6d | AmazonHelp | Customer: It’s Prime Day! Shop top deals including up to 35% off Amazon devices. Prices as marked. While supplies last. https://t.co/MFn0Lg2KvM https://t.co/onljuJnVCP
Customer: Was just told that my Prime order will Take A 3rd day to be delivered to the Locker, said Locker was full, waited ALL DAY today..SMH
Support: I'm sorry for the frustration. Please keep us posted on your delivery, we want to make sure you receive your order! ^AC
Customer: Its the 4th Day and STILL no delivery to Locker. Your CS rep said he doesnt know WHY my order wasn't delivered...to wait until 2morrow..smh | |
adf3e29e5dfe375babf790a8286ef3aa | ATVIAssist | Support: We are currently aware of an issue on Infinite Warfare regarding missing Keys & Salvage. Please stay tuned for updates.
Support: The issue with keys and salvage not appearing has been resolved. Thank you for your patience.
Customer: DLC 4 is saying I have to pay for it, despite the fact I own the season pass. What is going on? | |
27e4be59ea5a3ed1e22441107e7f2aeb | sizehelpteam | Customer: Please contact our @sizehelpteam for any queries regarding your order
Customer: @sizehelpteam When will raffle winners be announced @120314 | |
1f2dd50b72175c826f87906445ea1c3e | British_Airways | Customer: my claim number is 16622485. This is getting ridiculous! I look forward to a response very quickly!
Support: Hi Antonio, we'll be in contact with the lead passenger to discuss your claim. ^Gareth
Customer: Still not happy I want some senior to call me now, on 07535683842
Support: Sorry to hear that Antonio. As your case is with CEDR there's nothing further we can add you'll need to contact them. ^Anthony
Customer: You could at least understand that you ruined my wedding and my honey moon and offered some sort of compensation!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Customer: the stress you have caused is unreal! I’ve lost sleep and I am now in so much debt I’m going to lose my house! BECAUSE OF YOU
Support: As your case is with CEDR, Antonio. We're unable to comment further about the issues you've raised. ^Linda
Customer: How comes you can respond to me on Twitter in less than 12hrs but it takes 5 weeks to hear from you with a claim???????
Support: We do have a back log unfortunately, Antonio. Our Customer Relations team will be in touch soon. Thanks for your patience. ^Alex C
Customer: Oh yet again another quick response, still waiting for the customer relations team to call tho!
This really is appalling!
Customer: Hey Alex, I’m still waiting! I think that after everything you put me through I should at least b able to speak to someone
Customer: You can’t just ignore me
Customer: Still waiting!!
Support: As my colleague has previously advised, your case is with CEDR and there's nothing further we can add. ^Linds
Customer: Or are all management just cowards?
Customer: And like I keep saying there is, you left me with no choice to drive to Italy and you all seem to think that this is acceptable? No1 cares!
Customer: Or is it that there is no customer relations team and once you’ve had our money that’s all that matters
Customer: I can’t believe you treat people this way! All I have wanted is some one senior to call and at least apologise for the what happened
Customer: Is that to much to ask for?? For 5 mins of someone’s time??
Customer: I would just like to remind you that you runined my wedding and my honey moon just in case you forgot!
Customer: Don’t worry tho every time you forget I will remind you | |
ae38ff5157a58a705d9fb33822ca875e | KFC_UKI_Help | Customer: so is this ok for a manager to be smoking at the back door of your restaurant ? https://t.co/9wquFlivpt
Support: Sorry to see that! what store was this picture taken from?^GB
Customer: Hi this was at the hoddesdon shop it was one of the managers. Always someone smoking at the back door 😠😠 | |
c8ae0f861ccdd27d37b29cc9de88d37a | GoDaddyHelp | Customer: .@30981 wonders why reporting misconduct in tech is always left up to brave women. Me too ... For @176224 https://t.co/EtzcQCjU1U
Customer: @30981 @176224 Been locked out of my email account since I tried logging in this morning @116068 I pay all my bills a year ahead of time. #TRUTH #tech https://t.co/nwD2XawSD8
Customer: @30981 @176224 @116068 Magda now locked out of her @116068 email at Church. You're literally hurting women & r community. Guide us angels; @82406 @176225 https://t.co/g8Dy55zX75
Support: Please contact our support teams for assistance. You can reach us 24 hours a day at these numbers: https://t.co/vomwiVNC9j ^M
Customer: Just unlock it. How many other people are you going to do this to in My World?
Support: Hi Vicki! We'd be happy to assist you, however, without any account information from you we are not able to. Please DM ^DJ https://t.co/rYq25s2Pfj | |
a8112830508d3e1d3081d343d53e0268 | AlaskaAir | Customer: where and how do I submit a "might have left item on plane" ticket? I might have left sunglasses on AS552 on 710
Support: Darn! Here you go, please complete this form: https://t.co/LAG3hN8UnR ~Angel
Customer: thank you! Form submitted and fingers crossed! I'm very confident my fav pair of sunglasses fell out of my bag underneath seat. :(
Support: Hope we are able to find them for you Derek! -Gabe
Customer: I just got a FedEx tracking email from "Alaska left on board" - how do I determine if it is from this (4 months ago) or something from a flight last week where I don't recall losing anything?
Support: Can you DM us here to see if our baggage team can assist? -Gabe https://t.co/t4ooDR29zz
Customer: I DM'ed but never heard back. The package arrived today - they are similar but not my lost item. What do I do now?
Customer: 2 phone calls into baggage services and best advice is to drop item at the airport next time I'm there next week. There was NOTHING in the shipped box besides an item that wasn't mine. A simple note with "if this isn't yours please call XYZ" would add a ton of value.
Support: Very sorry for the poor experience Derek. I will be happy to share your feedback with our baggage team for review. -Gabe
Customer: thanks - I know you want to get lost items back to their rightful owners and you can improve the process by doing something fairly simple.
Support: Very welcome and thank you for reaching out Derek. -Gabe | |
836539451bbe5c4510abbc4ac400fad3 | Uber_Support | Customer: I've been trying to tell @uber_support that its maps are buggy & sending drivers *up a flight of stairs* and responses keep getting better. https://t.co/nkHkKXQKM1
Customer: This is response 4 after I sent a screenshot of the route it was sending the guy on. Maybe I should reboot my phone. 🙄@Uber_Support
Customer: You guys fkd this up again tonight. Your map is broken. Look at the screenshots and get it together. Consider this a bug report.
Customer: @Uber_Support Wait is this the part of Stanyan that's not actually a street? I _hate_ when cars get routed that way
Customer: @Uber_Support Telegraph Hill - the east side is all sets of stairs. Not car accessible.
Support: Sorry to hear about the trouble, Renee. If you would like us to review any specific fares, please let us know.
Customer: I would like you to review the screenshots that I took the time to send you, showing that your maps are wrong for an entire neighborhood.
Customer: Hi again! It's now October and your maps are still broken. Great work guys!
Customer: They are still broken in the exact.same.way. and your driver got lost and finally gave up. Excellent user experience on both sides!
Support: Hi, Renee. We've responded to your DM.
Customer: Yeah, to criticize me for using a mean word to describe your maps and app. Was there a solution coming, too?
Support: We've followed up via DM so please check your inbox.
Customer: Hi there again! Here is my monthly tweet telling you *your maps are still broken* and you inconvenienced your driver. Maybe fix it?
Support: Here to help. Send us a note at https://t.co/u3MyknJaaN so our team can connect.
Customer: I did. And I sent screenshots. And this has been going on since JULY. | |
34503798d9ac96e30316794d637ee518 | AppleSupport | Customer: My iPad screen (no cracks or anything) when u turned it on it was like this. https://t.co/owilVFc58Y
Support: We're here to help. What version of iOS are you currently running? Let us know in DM. https://t.co/GDrqU22YpT
Customer: hold up sorry for the very late response but its ios 10
Support: Thanks for letting us know. Let's continue our conversation in DM. https://t.co/GDrqU22YpT | |
d501efbe6b51f3d6a74c3ef9dd64400f | AmazonHelp | Customer: How is it @115821 can't manage their own invintory and cancel a wharegouse deal 2 days later #fail #nothappy off to @Walmart I guess.
Support: Sorry about this but it may have been too far in the shipping process for cancellation which can happen. ^KM
Customer: delayed response. you canceled the order as your warehouse deal invintory was off... don’t think the cust that messed up #amazon did. #fail
Support: Sorry to hear that, its not what we want you to experience. ^AS | |
61ef62e36c685270c7cd103e29f1291d | UPSHelp | Customer: Most pathetic & fraud international courier service @115817 @UPSHelp
Requesting everyone of my 50K followers to be careful of these criminals
Customer: @UPSHelp Once again @UPSHelp has shown its unprofessional way of functioning. First misplaced our shipment for more than 20 days now charging damages. Shame on you so called 'international' courier company. You are fraud. Should be banned in India.
Support: I'm very sorry to hear this happened. Please DM us the tracking details and your contact information so we can see what's going on. ^KS https://t.co/wKJHDXWGRQ | |
fda510c34c1bebf6077d01aa6c639548 | SpotifyCares | Customer: Get unlimited music on your mobile. Get Spotify Free. https://t.co/Ec3FSKWXQU
Customer: add paypal as a payment option
Customer: Hey My 2 year free prem trial is up. been trying to buy the $119.88 1 year prepaid & keeps saying oops something went wrong 🤬
Support: Hi! We currently have PayPal as a payment option when subscribing to Premium here: https://t.co/AeHiFRoX6a. Just a heads-up, it isn't available for the student discount though. For this, we'd suggest using a credit/debit card instead. Hope that info helps /DD
Support: Hey Cathy! Can you DM us your account's username and email address? We'll take a look backstage /SY https://t.co/ldFdZRiNAt
Customer: I think I got the monthly payments to work. Do I need to reinvite my kids or should their accounts switch back to premium automatically?
Support: We're glad to hear that it's sorted now! You'll need to send your subaccounts new invites for them to rejoin your Family plan. There’s info on how to do this at https://t.co/T4jdZnce4p 🙂 /SY | |
8b51d64eac4d164ab228b2000aa33933 | SpotifyCares | Customer: Get unlimited music on your mobile. Get Spotify Free. https://t.co/pjUIFxvUvm
Customer: No Spotify in UAE. 😭 #spotifyuae
Customer: I Have a Spotify free account can I transfer
Support: Hey there! We're launching in new countries as often as possible. Be sure to add your email at https://t.co/X8DVSX9QgM /GK
Support: Hey! Can you give us a bit more info on what you'd like to know? We'll do our best to help /CB | |
3f1b828ed41967007ca4b06ac3fbc5f6 | SpotifyCares | Customer: Get unlimited music on your mobile. Get Spotify Free. https://t.co/cFj652DORP
Customer: It is free?
Customer: Still waiting for Spotify for Brunei.
Customer: Free? As in you dont have to pay when you install it in google play?😯
Customer: Not free lol..
Customer: I know its free but I Couldn't listen when im offline though 😭😭😭
Support: Hey! That's right. To learn more about Spotify Free, just head to https://t.co/QV4vUFYlXG /JL
Support: Hey! We're launching in new countries as often as possible. Be sure to add your email at https://t.co/X8DVSX9QgM /DF
Support: Hey! That's right, you won't need to pay for installing the app. More info about Spotify Free at https://t.co/QV4vUFYlXG /JL
Support: Hi Eldela! Spotify Free still lets you stream music with ads in between. Hope this clears things up /MU
Support: Hey! We're afraid offline listening is a Premium-only feature. If you haven't had a subscription, check out https://t.co/fhbFbPWqmK /NJ | |
22619582fc1400206f87ec66d0072d66 | SpotifyCares | Customer: Get unlimited music on your mobile. Get Spotify Free. https://t.co/4PjIQhqaRf
Customer: Spotify tweeks your iphone. Dont download, it screws up iOS and iTunes
Customer: But you can only randomly shuffle songs. You can’t listen to an entire album without paying for a subscription!
Customer: This photo you have up for an ad is repugnant. I will NEVER use your services as a result.
Customer: Is it really free? Not a come on? When do u start charging me?
Customer: This is not free. It’s $10 monthly
Support: Hey! What's happening exactly? Could you let us know the OS you're using as well as your username and email address? Keep us posted /DF
Support: Hey! Spotify Free on mobile gives you limited skips and won't let you play tracks on-demand. More info here: https://t.co/MInQRSMgzZ /NS
Support: We didn't mean to cause any offense. We'll pass the feedback on to the right people /DF
Support: Hey Sandra! Could you send us a DM with your account's email address? We'll take a look backstage /FR https://t.co/ldFdZRiNAt
Support: Hi there! You can still listen to your music without subscribing to Premium. For more info, click here: https://t.co/yhxGR83lPs /AU
Customer: I already whacked you out from my iphone. Spotify so malicious dispicable! Kicks out @118721 so disrespectful of @AppleSupport
Customer: @436304 Cmon, @SpotifyCares. She’s a prude. 😂
Customer: Thanks for the info
Support: We're sorry you feel that way. If there's anything else we can help with, just drop us a tweet. We'll be right here for you /MT
Support: You're welcome! Let us know if you ever need us again. We'd be... https://t.co/LgAM6ky9Vv /AU | |
01f9b6ce43861fa9ef737caf6e5db2ad | SpotifyCares | Customer: Suas músicas favoritas estão aqui. Baixe o Spotify e ouça grátis. https://t.co/6HyyTji7bh
Customer: COMPREM WOLVES NO ITUNES E FAÇAM STREAM NO SPOTIFY
dois beijos https://t.co/hlQNzup33C
Support: Hey! We've just sent you a bit more info over DM. We'll carry on helping out there /ND | |
5762feae746ae2763cd106f6916676dd | JetBlue | Customer: we will call your customer service when we land to discuss repayment for flight #583
Support: We understand you're frustrated and we apologize. They'll be there soon and we'll get you in the air as quickly as possible.
Customer: Quick "damage control" tweet me. Don't fix the issue. Just pretend you did. | |
e4a2b670668bc9b4ff5acbe8e1992ce7 | idea_cares | Customer: Since 10 days i had not used my mobile....Unnecessary Company will disconnected my number....
Customer: There was no any proper response from company side.....
Support: Apologies for the trouble. Please DM us your contact nos. and elaborate on your concern and we will surely address it. https://t.co/LBfZgLCSfr
Customer: Again i had problem faced witb IDEA billing ...Still no any resolutions done.... | |
92b3fc1fff9011a2150cbb34346d424b | MicrosoftHelps | Customer: #windows10 will not connect to a perfectly fine and working #wifi and I hate it and can't do my job. What's happening @116230 ?
Customer: Hi, Daphne! Are you still having trouble connecting to WiFi? We're here to help.
Customer: Hello! I am still having trouble! Help meeeeeee pleassseeeee!
Support: Hi, Daphne! We're here to help. Can you tell us what happened and how we can assist you?
Customer: Yes! My WiFi sometimes won't come on and sometimes drops out. It's my computer as it's multiple connections and other PCs are fine. Help!
Support: Thanks for the info. Let's try the solution for network connection issues here: https://t.co/LFxhJFArQR. Keep us posted.
Support: Hi, Daphne. May we know the status of your concern? Feel free to message us back if you need anything else.
Customer: Hi. I'm connecting via cable because I've got a deadline to work towards and can't spend more time on it yet.
Support: Hi, Daphne. Checking back with you. May we know if your issue has been resolved? Keep us posted.
Support: Oh! No worries. You can do it at a later time. We'll be waiting for your update. | |
a721e52eb13cb17560debb47256545bc | ChipotleTweets | Customer: Big news. About time @ChipotleTweets https://t.co/Mf7V31y2OM
Support: Indeed. 🌯 + 🌮 + 🥑 + 🧀 = 🤤 -Zach
Customer: Second time trying it at a different location. So disappointed. | |
79a44d0539c851a536277e6be2479656 | askvisa | Customer: Ainda dá tempo de você participar do Visa’s Everywhere Challenge, que premia a sua startup com U$ 50.000. Não perca! https://t.co/X8qGcDzj0N https://t.co/xWhDJyUjGg
Customer: Olá
Customer: Boa tarde. Gostaria de mudar o vencimento do meu cartão de crédito. Como fazer isso?
Support: Oi Alvino. Peço que entre em contato com o seu banco emissor para melhor ajuda com o vencimendo so seu cartão de crédito. TB | |
39149199bce30618134d2b4ba27d8669 | VerizonSupport | Customer: net neutrality
Customer: What is net neatrality im confused
Customer: @773566 Service providers (like Verizon, directive, etc. ) want to charge extra money for internet services
Support: This is not the perception we want you to have of us. Allow us to turn this around for you. How can we assist? ^DDG
Customer: @773563 Hey @verizonsupport why are you in iDubbbz's Twitter? | |
056db89ef91692f54ffd465024b731d9 | AskeBay | Customer: YO @115937 WHY YOU KEEP TAKING DOWN MY DEAD THIGH SKIN IT'S WHAT THE PEOPLE WANT https://t.co/qoUgvJvIz7
Support: We'd love to help you relist it within policy and setup any exceptions for you here! Just DM your registered email and zip! ^D
Customer: @138125 Are u gud bro😂🤣 | |
702640d14ddb554b674f8ab6ce3b0208 | sprintcare | Customer: Between net neutrality and their security breach today, leaving @115725 seems like a way better option. @115714 what u got!!? @6764
Support: Please send us a Direct Message, so that we can further assist you. -AM
Customer: @142673 Do these boys even look at the tweets? | |
1c25242ff82c9cbbde3af6a08c830778 | XboxSupport | Customer: igot cod blackops3 and the additional file doesnt get installed every time it hits99%it starts from the begining or says eror
Support: Hi there! Do you have a digital or disc copy of the game? ^JL
Customer: Disc copy
Support: Hi, did you try resetting your console using these steps? https://t.co/Z4gqYJG4xh ^RM
Customer: My console is the xbox 360 not the xbox one
Support: Alright, let's clear the console's cache: https://t.co/lWYI9SC3VD & download profile: https://t.co/7fm5BxqPzN ^JL | |
7760131db49df65b6ea6977cad6575e6 | AmazonHelp | Customer: Philly night #2 ! https://t.co/pMqO9pBqYs
Customer: I have bought tickets to see Ed next year in new castle and now can't get back on to amazon to track them they have took the money out my moms account and amazon can't help without tracking number has anyone had this problem or has my mom been scammed ☹️
Support: Hi Naomi, was the order placed on another Amazon account other than your own? If not did you log into our Tickets website to check your order history? ^KI
Customer: I set an amazon account up to get the tickets but it saying my email istnt correct but I only ever use this email
Support: I am sorry to hear this Naomi. When you setup this account, did you receive a confirmation email to confirm that the account was setup please?^GA
Customer: It said I would receive one but never I think I may have typed my email in wrong by mistake. What can I do now ?
Support: Can I ask, can you please create a new account with the email address you would like your account under. Then add the payment card that was used to buy the tickets to this account. Please reach out to us then so we can locate your required account.^GA
Customer: Ok thanks | |
35a3fa59595c95d7d74c42a9eb7a623d | AmazonHelp | Customer: How can I cast Amazon Prime videos using Roku in India? Seems like there's no way to cast it on a big screen.
Support: We don't have any announcement about Prime Video for other living room devices, but stay tuned. (2/2)^KH
Customer: @302018 Please add support for prime video for India on @127972. It can’t be that hard surely! Maybe someone needs to flip a switch somewhere :) | |
e5575b5c1c68a983b6eb6124e0c92406 | Delta | Support: We’re excited to officially bring Text-Rex to LA w/ @201872 for our SkyMiles Members! Sign up now: https://t.co/yO3LPvl12j https://t.co/j9JeZ1l2RY | |
087a0e530609609e9278f7e8da21ae3c | HPSupport | Customer: I have an HP200pv desktop and a HP C4580 printer/scanner.I can print and copy but cannot scan either from printer or pc.
Support: Hi Terry, I'd like to help. What is the operating system version installed on your PC? Do you get any error message? 1/2
Customer: I have Windows10. I can print using usb cable but shows offline with cable removed. The wireless network test report shows fail against Netw | |
a0c73c82064e247f3e18b9e4f7c94ded | hulu_support | Customer: Praise be. Now nominated for 13 #Emmys, The #HandmaidsTale is now streaming, only on Hulu. https://t.co/eCMMQ6VLTS https://t.co/l3QB08kcHB
Customer: Hulu's new App sucks!
Support: We're sorry to hear this! Anything specific you're having trouble with that we can help with? We'd love to assist!
Customer: @190801 Go back to the older design on Amazon Fire TV. Your new design is terrible for user experience. Functionality over design, every time!!
Support: Sorry to hear you're not a fan, Michael! We'd be happy to pass on specific feedback to our team or answer any questions.
Customer: Please pass this along: You can keep the design elements, just go back to previous layout and functionality.
Support: We'll make sure this feedback is seen by the right people. If you have more input/ideas, share ➡️ https://t.co/n4qDfJdbFR
Customer: Geez, every time I pause the video, upon clicking play the audio goes away. No wonder the Hulu app gets terrible reviews. #hulu #thissucks
Support: Oh no! That's definitely not intended, Michael. Which device are you using? For now, try: https://t.co/HXpLyTU79x.
Customer: Amazon FireTV
Support: Got it. If this: https://t.co/TR6ei0cnf1 doesn't help, please chat/call in: https://t.co/6YdK7bvQN7 so we can grab details.
Customer: That worked. Thanks. Now if only you'd bring back the older layout. The new layout takes forever to find shows to watch.
Support: Great—and thanks for the feedback! We're basing updates on user input (https://t.co/vIaXcS3oNC) so we'll pass this along. 👍 | |
07c37f4c58d7a3945987fcaf06388fe9 | AmazonHelp | Customer: I hope my pkg was not in there. Ste-Catherine Montreal, unlocked doors, windows open #unattendedpackages #intelcom #badcourrier https://t.co/FH7LOLlTWb
Customer: @AmazonHelp Guess my package I've been waiting for the past two days is in there somewhere.... sigh
Support: Sorry your order hasn't arrived yet. Have you received any updates? When you go to tracking, what's the shipping status? ^EM
Customer: Last scan, Jul 13 8:08AM. Arrival Scan. Nothing since. And I leave for vacation this weekend. Why keep using those clowns at #intelcom
Customer: oh and.... "Expected 13 Jul" ..... right
Support: Have you contacted Intelcom for any further updates? Typically, the carrier will have more insight regarding current status. ^WM
Customer: As I said, yes. It went straight to voice mail, and they didn't call back
Support: We'd like to help if we can. Please reach out to us here: https://t.co/JzP7hlA23B ^KJ
Customer: @734787 Wow. You sent him the UK contact us link? You customer service seems to be as bad as Intelcom! | |
725f562c228a066e681237dbea8f7bdc | AmazonHelp | Customer: disappointed in @115821 bought the regrip and this is how I received it. As you can see this is useless. #sadface #nogrip https://t.co/l1OlcIodpZ
Support: I'm sorry for the trouble! Please visit here: https://t.co/JHjOu9N3Tb for refund/replacement options. ^EZ
Customer: Thanks. Already started a refund but when I needed it this weekend and now I wont have it. That is very frustrating.
Customer: @AmazonHelp Amazon is not supposed to take returns of our item. Did they replace it for you?
Customer: @AmazonHelp No but they refunded my order. | |
0f92004d027fe9b90c634893b03a1adf | AmazonHelp | Customer: Bietet der Fire TV Stick ernsthaft keine eigene Option zur Anpassung an Overscan?
Support: Diese Option steht leider nicht zur Verfügung. Ich leite aber gerne den Wunsch danach weiter. ^TG
Customer: Wie sieht es aus, ist die Funktion inzwischen wieder (dauerhaft!) vorhanden oder wird es Zeit das PRIME-Abo abzubestellen? Nur für ein paar Bestellungen im Jahr und um ein paar alte Schinken am PC nebenher zu schauen lohnt sich das ganze überhaupt nicht.
Support: Hast du den Fire TV Stick 2. Generation (TANK)? Wenn ja, geh bitte zu den "Einstellungen" im Menü und öffne "Töne und Bildschirm". Unter "Bildschirm" > "Bildschirm kalibrieren" bzw. "Bildschirm"/"Bild" kannst du unter den Optionen "Zoom", "Overscan", etc. wählen. ^LN
Customer: Ich habe derzeit KEINEN Stick, da ich ihn aufgrund der zu diesem Zeitpunkt fehlenden Option zurückgeschickt hatte. Die Option scheint nun also wieder integriert zu sein? Nicht dass ich ihn jetzt erneut bestelle und sie doch fehlt oder irgenwann wieder blödsinnig entfernt wird.
Support: Alex, wenn du ihn wieder hast, stell bitte die Frage einfach erneut. Wir beantworten dir das dann selbstverständlich gerne noch einmal 🤠🤗😘 ^AS
Customer: Ich möchte nicht wissen, wie man die Einstellung vornimmt, ich möchte wissen ob die sie überhaupt existiert. Sie tat es seinerzeit NICHT. Wäre faszinierend mal eine klare Antwort auf eine klare Frage zu erhalten statt einer Antwort auf eine Frage die nicht gestellt wurde.
Customer: Spart lieber an bescheuerten Smilies und lernt mal Fragen richtig zu lesen, zu verstehen und zu beantworten. Ich bestell den Rotz doch nicht zum Spaß nochmal ohne zu wissen ob die Option inzwischen vorhanden ist oder nicht, ihr Vollpfosten.
Support: Naja, wenn man die Einstellung vornehmen kann, ist sie auch verfügbar. :) ^SK
Customer: Die Einstellung konnte man auch am vorherigen Stick vornehmen, wurde danach aber aus unerfindlichen Gründen für die neue Version entfernt... Wer weiß ob ihr nicht nur aus einem veraltetem Handbuch rauskopiert? Woher weiß ich, dass sie beim nächsten Update nicht wieder weg ist?
Customer: So, wo ist sie denn nun, diese verfügbare Einstellung am Fire-Stick selbst, die existiert, weil man sie ja vornehmen kann? Muss ich nochmal nach Updates suchen, obwohl er das am Anfang schon gemacht hat? https://t.co/rt77zizI65
Support: Das Feature wurde damals per Update nachgereicht. ^MI
Customer: Na, was ist los? Keine blöden Sprüche mehr auf Lager? Der letzte von "^SK" ging schneller...
Zeigt mir doch was ich falsch mache, die Einstellung muss doch laut euren Antworten ganz klar existieren, und auch genau da!
Customer: Lag das Support-Team etwa doch falsch und muss sich jetzt erstmal ausdenken, wie es sich hier rausreden kann, oder werde ich schlicht ignoriert? Sonst antwortet Ihr doch viel schneller. Mittag macht der deutsche Support zumindest nicht... https://t.co/hZjRrEs4Ko
Support: Bitte entschuldige die verspätete Rückmeldung. Gerne kannst du dich direkt bei uns, im Amazon.de Social Media Team, melden: https://t.co/cUDnC8mjd7 Wir leiten dein Anliegen dann an unseren Digital-Support zur Prüfung weiter. Lieber Gruß ^SI
Customer: Gratulation, statt irgendetwas zu klären, bekomme ich dort den Tipp die Einstellung am TV-Gerät vorzunehmen. Das dies an meinem TV-Gerät selbst nicht möglich ist, ist doch TEil des Problems, und warum ich die Einstellung am STICK SELBST BENÖTIGEN WÜRDE... 🤮
Customer: ...weshalb meine einzige und simple, klare Frage doch war: HAT DER VERBLÖDETE STICK INZWISCHEN DIESE EINSTELLUNGSMÖGLICKEIT SELBST? Aber Hauptsache mit blöden Sprücheniund falschen Aussagen antworten statt einfach "Nein" zu sagen, richtig "^SK"?
Customer: Gebt mir mein Geld zurück und holt euch den blöden Stick selbst wieder ab, ich rühre keinen Finger mehr.
Customer: https://t.co/i5CqcZCQ8H
Customer: Um euch Euer kollektives Versagen mal zu verdeutlichen. Ihr habt mir gesagt der Fire-Stick hat eine Option die er nicht hat. Ich habe ihn deshalb nochmal gekauft. Ihr habt mich belogen. Ihr scheint das nicht zu verstehen, stattdessen solche Sachen... https://t.co/Ejj5JhGs6a
Support: Hallo Alex. Gerne würden wir die ganze Sache nochmal persönlich mit dir besprechen. Wäre ein Anruf bei dir noch möglich? Lieber Gruß ^SI
Customer: Wenn mir nicht nur wieder jemand erklären möchte, wie ich die Einstellung an meinem TV-Gerät vornehmen könnte, dann wäre ich jetzt bis ~15 Uhr telefonisch erreichbar.
Support: Du kannst dich nochmal über den genannten Link bei uns, im Amazon.de Social Media Team, melden. Allerdings können wir dir eine Rückmeldung bis 15 Uhr nicht versprechen. ^SK
Customer: Sonntag Nacht könnte man scheinbar spontan anrufen, Dienstag Nachmittag muss ich erst wieder das gleiche Formular ausfüllen, dass mir schon beim ersten mal statt einem angekündigten Anruf dann doch nur die oben genannte idiotische E-Mail eingebracht hat...? Tolles Spiel, Amazon.
Support: Wie gesagt, unser Angebot steht. ^AW
Customer: Nein, eure Angebote stehen kein bisschen, sonst wäre ich schon wie von "Melanie Freitag" angekündigt am Sonntag im Laufe des Tages angerufen worden. Oder einfach schlicht jetzt, statt nochmal auf den Link verwiesen zu werden. Toller Kommentar wieder, danke für nichts.
Support: Ohne ein erneutes #klick auf den Link und absenden des Formulares dürfen wir - aus Gründen des Datenschutzes - nicht auf deine Kundendaten zugreifen. Wenn du also möchtest, dass wir uns mit dir in Verbindung setzen: Ran an das Formular ;-) ^SM
Customer: Wie nicht anders zu erwarten, das gleiche Spiel nochmal. An diesem Punkt muss ich leider davon ausgehen, dass Ihr entweder absichtlich Arschlöcher oder schlicht vollkommene Idioten seid: https://t.co/o2Feqs4nzm
Support: Hallo Alex,
entschuldige bitte das Hin und Her. Ein Kollege wird dich gleich telefonisch bei dir melden. Hier ging wirklich mehr schief, als uns lieb ist.
Liebe Grüße ^AN
Customer: "Frau" Völk bin ich übrigens auch nicht. | |
5e658ac7f93b092e5ce4de2759a8e585 | idea_cares | Customer: shaeb idea company chya phone varun call tar te Gujarati , Hindi, English made snagtat ki tumcha call lago shakat nahi.
Support: We are here to help.Please DM us your idea number and elaborate us your concern to assist you further.Regards,Pritam https://t.co/LBfZgLCSfr
Customer: 9594406936 y der is Gujarati in place of Marathi when I hear that phone is switched off or out off coverage area
Customer: is Mumbai comes in Gujarat or in Maharashtra
Support: We would like to inform you that the number is belongs to mumbai and mumbai comes in Maharashtra.Regards,Pritam https://t.co/LBfZgLCSfr
Customer: please remove that Gujarati and take Marathi.
Support: Numbers are circle specific. Request you to dial 12345 or 198 regarding your concern. Regards,Sneha.
Customer: pls change that Gujarati language to Marathi will listening to that phone is out off coverage area.
Customer: I know it than y in Mumbai it says in Gujarati.
Support: Sorry for trouble. Please select the language while dialing the Idea customer care helpline number. Regards, Vicky https://t.co/LBfZgLCSfr
Customer: change that Gujarati to Marathi | |
d85bdf23596b920cdbe0345931feb0f7 | VirginTrains | Customer: 10.30am train from London, no seats allocated,moved seats 6 times during nearly 5 hours journey.#appaling# https://t.co/AW2oBBxo8Y
Support: Did you travel with @120576 ? ^LC
Customer: @120576 Yes
Support: @120576 They will be able to assist with this further. ^PA | |
9203ee760b076cb89d0d317260b540bb | Uber_Support | Customer: "Your average Uber rating is None stars" ummmmm wtf did I do?
Support: We apologize for the trouble! Send us a note here, https://t.co/593jusCquh, and our team will be in touch. | |
892705f59bd0e9a29d9105857493bcf2 | AirbnbHelp | Customer: My new favorite hobby is going on Airbnb and planning all of the elaborate vacations I won't take.
Customer: Now that I’m an @115783 sponsor, I’d like a little help with my own vacation pleaseeeee
Support: Hi, Kristen. Help is here, thanks for getting in touch! Could you DM us the reservation code or the email address linked to your Airbnb profile, please? Please give us more details about your concern too, we're here for you! Looking forward to your reply. | |
cb0b1775e19dd224e22efea2c74060e9 | AmazonHelp | Customer: Dis, @120533 , quand tu fais payer prime pour livraison en 1 jour, ca veut dire combien de jours en vrai? #marre #badservice @AmazonHelp
Support: Bonjour, c'est quoi le problème exactement? ^AL
Customer: Envoi qui devait arriver hier. Puis aujourd'hui. Maintenant il est intracable. Amazon me renvoie vers tnt qui me renvoie vers post.nl qui ..
Customer: ... me renvoie vers une autre plateforme! Pas cool! ... du coup, en gros, autant ne pas acheter le statut prime?
Support: Si j'ai bien compris, vous n'avez aucune visibilité sur le suivi de votre colis ?^AR
Customer: Si, Mais sans savoir où il est ni quand il arrive! Amazon->TNT->postnl->internationalparceltracking ... pour arriver à .. envoi annoncé? https://t.co/ZvZBMUSTl9
Support: J'en suis navrée, avez-vous signalé cet incident à notre SAV ? ^KE
Customer: Oui, et ils ne sont pas en mesure de retrouver le coli non plus.J'ai donc annulé la commande, j'en profite pour annuler prime #byebyeamazon
Support: Quelle est la solution proposée par notre SAV alors? ^AL
Customer: Annuler la commande. Comme je l'avais commandé Le jour d'#AmazonPrimeDay , Amazon ne peut plus me garantir ce prix! j'ai envie d'ajouter...
Support: Bonjour, désolée pour cela. Je vous invite à contacter notre SAV via le lien suivant : https://t.co/qzuu0dgDXz
^SM
Customer: Donc, en gros, je ne suis pas content de la proposition ridicule du sav et je dois recontacter Le sav? vous avez de l'humour chez amazon!
Support: Afin qu'on puisse vérifier votre dossier, merci de remplir ce formulaire via un PC : https://t.co/HtUowg2UGX
^SM
Customer: Grâce à votre intervention c'est rentre dans l'ordre! Par contre je ne trouve pas le hamac recherche qui serait vendu par Amazon?
Support: Certains articles ne sont pas disponibles dans nos dépôts et sont vendus uniquement par des vendeurs tiers. ^MH
Customer: Lors de Mon appel avec un de vos conseillers ce samedi il m'avait annoncé que le produit etait vendu par Amazon également ...
Support: Si vous ne trouvez pas l'article vendu par Amazon, cela signifie qu'il n'est donc pas disponible. ^SM
Customer: Hum ... du coup Le bon de réduction n'a aucun sens! À part pousser à l'achat! Bref ...
Support: Comme indiqué, ce bon de réduction s'appliquera sur votre prochaine commande d'un article vendu par Amazon. ^MH
Customer: Bonjour, je n'ai pas retrouvé ce fameux bon! Pourriez vous me dire Comment en profiter? | |
d29a5a5724c94d5aca7531c6bd9343f5 | Postmates_Help | Support: https://t.co/hjzoCceUGh | |
1f0f9b25cc40afaa0783f82fa49b972a | JetBlue | Customer: I've been hoping & waiting for this: @JetBlue #Mosaic challenge, here I come! #PaxEx https://t.co/IOfMpnMH2O
Customer: And so, 90 days later, my JetBlue #Mosaic 2018 status is secured. Plus those bonus points. 🤓✈️😎 https://t.co/kiKv2nZhvp
Support: https://t.co/ZvG8x5qB8X | |
7dd1b831834402773d6d1b52ae3ef7fd | AskTarget | Customer: Hey @AskTarget, please start carrying Daiya's Mozzarella Cutting Board Shreds! Delicious! https://t.co/bBwLvb58jx
Support: Thx for telling us about the Daiya's mozzarella cutting board shreds. We'd like to share with our merchandise team. Which store is it?
Customer: 86st location in Nyc!
Support: Thanks for getting back with the store, and suggestion! We’ll share this with our grocery team, so they know what you’re looking for! | |
e7a909c22b43cce085fe15901d526de9 | Uber_Support | Customer: pls help. I lost my phone in your uber. What do I do? You have absolutely no support for this
Customer: @Uber_Support @115873
Support: We want to get in touch, Nikki. Can you please send us a DM so we can follow up? https://t.co/sd7yH5jmbJ
Customer: @182760 Did u get your phone back? | |
e104fefcabc000383c85cf79e6dd4799 | AskLyft | Support: When your phone is on 1% and the driver has a charger for you. https://t.co/OOBbWsWESY
Customer: Don't expect other adults to solve your issues. It's a cheap ride, not Best Buy. This seems like a post some young, spoiled millennial made
Support: If you would like for us to investigate this further, please DM us. https://t.co/SXpdictw1A | |
6a4a48fc0017130044dbb64569a9577a | ArgosHelpers | Customer: hey helpers. This has stopped working, no sound. Have the receipt. Bought in Dec 2016. Help! https://t.co/IbAcN96n7i
Support: That's odd, does this item have batteries? Tina
Customer: 5314258
Support: of purchase and they will advise you further in this matter. Tina
Customer: Will do. Is it likely to be replaced or fixed?
Support: I'm not familiar so I am unable to advise however they will be able to say if your keyboard can or cannot be fixed. Tina
Customer: Hello Argos. I’ve not been able to take the piano into store as yet, is it still ok to do so. It’s still within the years purchase
Support: Hi Indie, If it within the year take back to store were they can assist your further. Kim | |
45b9fd78d894136d48f3404836b20662 | AmazonHelp | Customer: When can I gift Kindle books in India?
Support: Hi! We do not have the requested information currently. Stay tuned! ^YP
Customer: Hey, any update here?
Support: Thank you for recommending this, we'll definitely work on it. Stay tuned for more updates. ^SU | |
ffaae0027b1bbf133097201420f3002e | AskLyft | Customer: driver drove over my foot! As I was taking my bag out of the backseat he starts pulling away & drives over my foot! & speeds off #wtf
Support: To be immediately connected with our Critical Response Line, click the "Call Me" button and enter your number at https://t.co/93jojKlTCK.
Customer: Insurance company hasn't gotten back to me in 2 months. I eventually got name of person handling claim, but no response to my messages!
Support: Sorry to hear this! Can you please DM us your account email address so we can check the status of your case? https://t.co/SXpdictw1A | |
cf12e81ff68f12426ccb494419135fc5 | AskTarget | Customer: stocking staff must be on a long vacation. No product variety and empty spots galore #shoppingsaturday
Support: @130111 Our apologies! Can you please tell us what store you were at? We want to make sure you have what you need.
Customer: Southeast Rochester MN just there today and the stocking was worse than ever. Hello Hyvee.
Support: Thanks for reaching out to us. We appreciate your feedback and will be sharing it with our Rochester South Store Leadership team! | |
cd7765767a782eb184266ee672be9758 | AdobeCare | Customer: .@115777 premiere pro keeps on crashing on me every time I try to start it up! I need help!!
Support: Hi Hayley, sorry for your issue! Do you get any error message when it crashes? Which OS are you on? Thanks ^RK
Customer: And I'm using OS X El Captain Version 10.11 and I got my macbook in 2010
Support: Please check if the machine is meeting minimum requirement https://t.co/mN5fuZtD6M. If yes, create a new Admin account & launch PPro. ^VS
Customer: How do i create a new admin account? Will it delete my old adobe cloud acount? | |
bacc62f303ae15da0426388e50a2aa78 | AmazonHelp | Customer: Pathetic Delivery. Impatient customer care executive. False promises - features of being a prime customer
Support: Hi, I'm sorry you had this experience. Could you kindly share what went wrong, so that we can assist accordingly. ^CB
Customer: Order was supposed to be delivered on 13th, "I can't come on weekends" - delivery boy's statement. #notfirstime #amazongettingworse
Support: We're sorry for the trouble. Please contact our support team here: https://t.co/vlvfJr4nN9 and we'll help you with this. ^ZH
Customer: I contacted them twice and got false promises and a bribe of 100 Rs to keep my mouth shut
Support: Hey, we'd like to take a closer look at this. Please send us your details on this link: https://t.co/cQVomR1pWz. ^VK
Customer: Seems like another support disaster drama... With a false promise.. Anyways I have filled the form
Customer: @AmazonHelp Hii | |
e2a50d2abcab76cd6686e4ac61d85a60 | Ask_Spectrum | Customer: Where do I complain about your vulgar chat associates? I have the transcript where the person calls me an asshole.
Support: I'm very sorry for any poor experience. If you would like to work with us with getting this resolved via Twitter,... https://t.co/dYJPPBvCDn
Customer: Just filed a complaint with the FCC. No resolution at local offices. Tired of insults.
Customer: Also taking this to my HOA as they are negotiating on behalf of the 2100 homes in my community.
Support: Hello. Is there anything we can help with? ^AP . | |
da778717164bf8cffe6466e323e2154a | Uber_Support | Customer: is there a way to find out if someone used uber last night and where they were taken. We can't find my daughter.
Support: Sorry to hear about the trouble, Debra. Please DM us with the Uber account email so we can look into this for you.
Customer: Thank you for your response and concern, she is home and fine. Its good to know that it can be done if needed
Support: You're more than welcome! If we can follow up, please reach back out to us via DM or directly here: https://t.co/zUe0dj6yoX
Customer: @Uber_Support is there a way to edit a rating, I mistakenly rated a driver 1 star when I wanted to do 5.
Support: Happy to assist, Debra. This link will instruct you on how to change a rating for your driver -
https://t.co/nck74BcJ2m. Hope this helps! | |
97b6c3cf3bf0418591e6e5ef8e46add1 | Customer: . @Delta should consider a new slogan: "DELTA: There's a 10 percent chance we'll get you there."
Customer: @Delta Platinum member here. We fly @Delta everywhere and always great service! #SXM https://t.co/hWjwqZs7AS | ||
01d0dcd5231c182d5f8b18566dae662d | TfL | Customer: the other day I was unsure if my Apple Pay tapped out so the guy said I should go back in and out again but now I've been charged £7.80
Customer: For an off peak journey from London Bridge to Paddington... not sure that's correct
Support: Hi, it sounds like the second touch has resulted in an incomplete journey charge. Is your Payment Card registered with us?
Customer: I'm not sure, I just used Apple Pay
Support: Hi, pls call us on 0343 222 1234 to claim a refund. If you are reg'd online, you can claim a refund via your online account
Customer: if i make an account after this has happened can i still claim a refund? I havent got round to calling but still need the refund
Customer: dw i just called anyway
Customer: Actually she has just refunded me for £5.10 and i was charged £7.80 for the incomplete journey? ref: 1105 0637
Customer: Or ignore me that’s cool too
Support: Please phone the team on 0343 222 1234 (between 8am and 8pm) to have a further refund arranged.
Support: I am sorry that we missed your message but we are unable to assist with overcharges on Contactless over social media. | |
a33852dd59a90aeeb64a4950afc15d19 | Delta | Support: Additionally, your insults about our other customers and employees are unacceptable and unnecessary. | |
14f8f40e194c25fc403fa2b27d939df1 | McDonalds | Support: If you are having trouble with our app, thank you for your patience. We’ll be back online soon! https://t.co/236f4k5wRr | |
5baafd96262d805a385f8589c283e579 | Walmart | Customer: Umm, @Walmart we need to have a chat... https://t.co/lldW0iDO55
Support: We agree this is appalling. https://t.co/ZpB4t9ceas
Customer: love it ..😅😅 | |
477105c590b6ec1689799f2d6d1f5b1f | NikeSupport | Customer: De Apple watch Nike heeft op dit moment gesproken feedback tijdens het hardlopen. Gaan jullie dit ook toevoegen aan de NRC app?
Support: Diegene die dat heeft is '' De Becnmark run''. Mocht je verder nog vragen hebben horen we het graag.
Customer: Opgelost. Als je de Apple Watch instelt op Engels krijg je wel de optie audio feedback. https://t.co/pc3nhNXrWB
Support: Mocht je verder nog vragen hebben dan horen we het graag.
Customer: Na de laatste update van de Nike Run app op iOS zou NL feedback voor de ᴡᴀᴛᴄʜ ondersteund worden, echter werkt dit helaas niet. Oplossing?
Support: Kun je voor ons omschrijven wat het probleem precies is in een privébericht? Gaan we kijken wat we kunnen doen voor je. https://t.co/dsJjx1OYXB | |
c9725d64a1a3380a87f74cfe528a1065 | Delta | Customer: I had zero problems flying with you on July 4th! Received a ride to my gate & the plane door being held because of my 5 min layover. https://t.co/z121CzuvPu
Support: Hope this mean we will be seeing you soon. Have a great day. *HPL
Customer: Just booked to fly again in December!! 🛫#deltalove
Support: Yay! Can't wait to have you on board. ✈ *AST | |
9cf70bb00d0e82cfffc21643dc0db4e5 | AskAmex | Customer: You've already enrolled in the #AmexBoxed offer. If this is an error, please contact @AskAmex
Customer: @AskAmex #amexgoogleexpress
Support: I never heard back from you; let me know if I can help. Have a great day! ^In
Support: No personal or identifiable information please.^In
Support: Hi there. So that I can better assist, please advise the general nature of your concern. | |
f765f9ccada8a6abda1fe0718204d959 | SpotifyCares | Customer: do you guys plan to ever fix the shuffle issues? (win10mobile and desktop) https://t.co/e6SVhcZUXE
Support: Hi Remi! We’ve recently made some improvements to our shuffle algorithm. We’d love to hear your feedback here: https://t.co/T3vZnSL3od /AU
Customer: Try to shuffle on artists "Rancid"; will get track "Ruby Soho" and many recent track mutliple times while nothing from their older albums.
Support: Sorry to hear that. We'll make sure to pass your feedback on to the right team. If there's anything else, just give us a shout /AU
Customer: One month later... still waiting for some come back from you on this https://t.co/1IojWFo8Ds seems to me you guys don't care at all
Support: Hey Remi! We're still currently working on it. Rest assure that our devs are hard at work to bring you the best Spotify experience /QI
Customer: 2 month later, what is your progress on resolving this bug?
Support: We don't have any info to share about this yet, but we'll give our devs a nudge about this. For anything else, let us know /JP
Customer: Another month has gone by, pls give me news on the bugfix.. Spare me the PR bullshit pls
Support: We're afraid we don't have any news to share. Rest assured, we'll pass your comments onto the right team /DV
Customer: Its been like that for the past 5 years, i dont know why i expected anything else.. Pass that to your bosses please https://t.co/WpQ7Iiqdnk
Support: We know how you feel. Don't worry, we'll let our devs know your feedback. Give us a shout if you have other questions /DV | |
81f6241157f064fcd6a1aa0dc52ecf28 | British_Airways | Customer: What a let down @British_Airways has become! First class ticket & no movies for 11 hour flight! Seat was filthy too 😡 #britishairways #fail
Support: We're deeply concerned to hear about your experience, Kiran. Did you report this issue to the crew? ^Ryan
Customer: @692097 you’re only deeply concerned because Kiran has 14,000 followers and yet you do absolutely NOTHING because 4 months after this tweet, I’m on the most disgusting and filthy plane i’ve ever stepped foot in. | |
8ea4a3aa3176300e35fac6a8a33f5282 | AmericanAir | Customer: cust svc says "they'll say the same - said that's as far as I could go." WHO will help me??
Support: Please send us a DM with your concerns, and we'll see if we can get any help for you.
Customer: Probably a lost opportunity
Support: We haven't received a DM with the details of your experience. We'd like to help. Please try sending the info again. | |
0414289aa999fbb45976613fa8a92996 | Customer: Title II ≠ Net Neutrality. Comcast supports open internet protections. https://t.co/RQhvtKJed3 https://t.co/FLeFVVIE9H | ||
be51e7ba1c85854209ca738e46dd375f | comcastcares | Customer: Title II ≠ Net Neutrality. Comcast supports open internet protections. https://t.co/2jMohUguJI https://t.co/qlwKnc1XUb
Customer: I won’t support Comcast until you guys figure out that download speed isn’t everything. Maybe bring upload speed past 10M and I’ll be happy.
Support: Hello, thanks for reaching out about your internet concerns and I'm happy to help! Can you please DM the full address? ~AT | |
57bad0a7553525332c58337e14526c39 | comcastcares | Customer: We believe in an open internet and giving our customers the Net Neutrality protections they expect. https://t.co/N2qcxdTJFl https://t.co/aCJ4f2ueOo
Customer: I'll settle for any Internet right now. Been down for 6 hours in the Odenton, MD area. 😡
Customer: With the worst customer service I've ever seen.
Support: Hi, I would be happy to help look in to the internet. Can you please send me a DM with your acct# or phone# so I can assist you? -CLR
Support: Hello, Carrie, I apologize for your experience with us. Is there anything I can assist you with at this time? -JW
Customer: @614285 Ha know how long these guys been trying to resolve my Web TV issues? I've long since given up hope
Customer: Look up the Bieritz account. My 83 year old parents who have been without service 7 weeks. The bill arrived though. Unacceptable.
Support: Hi, I'm sorry we've made you feel this way. We want to help with this situation. We will need the full address sent to us in a DM.-Sean | |
47ac29151f84ed13b7a18a09d633924b | comcastcares | Customer: We believe in an open internet and giving our customers the Net Neutrality protections they expect. https://t.co/4aayzW1bfe https://t.co/D63vOtlZKL
Customer: Comcast why don’t everybody have voice remote.is it just for new members?
Customer: U believe in it but will find a way to overcharge us then not show up between 10 and 2
Customer: I am sorry but have had nothing but problems with Xfinity. Been good paying customers for years and each month our bill goes up.
Customer: I paid for high speed I never received and now Comcast has sent me a notice to pay more if I want the speed I initially purchased
Customer: But you do not believe in customer service. SAD!
Customer: Bad service and absolutely appalling customer service | |
7dfe92779fcdb71de6df5c4313b2123e | comcastcares | Customer: We believe in an open internet and giving our customers the Net Neutrality protections they expect. https://t.co/5gSZehyDnz https://t.co/sJI2E7Idf3
Customer: Really? Seriously?? Give me a break.
Support: I can assist with any questions or concerns that you have. Can you DM the name, address and phone number on the account? -MLR | |
bd0e27cb6baeef92723845f6aa9ac7c3 | comcastcares | Customer: We believe in an open internet and giving our customers the Net Neutrality protections they expect. https://t.co/K1VIfTHbtm https://t.co/AO64SdJOpA
Customer: If that were true your lobbying efforts would be pro consumer.....
Customer: stop tweeting this and give me my internet back i havent had it since hurricane Irma
Customer: Why is it almost impossible to find the Comcast/Xfinity Channel Lineup ? By town or zip code?
Customer: You’ve lied to me before Comcast don’t believe you now!
Customer: Why you always lying 🤥
Customer: Can you give me ONLY Wifi.....nothing else.....how much a month?
Customer: I got that insane CSR when I left Comcast. Never again. https://t.co/k6yrJShMeD
Customer: Then why is my phone's 4G network better than your Wi-Fi? I am on T-Mobile btw.
Customer: And why are you so goddamn expensive? I want answers
Customer: Don't you let the consumer choose the channels of what they want?? not the pkgs.
Customer: When will you get to the Bakersfield area?
Customer: You're kidding, right! Slowest around, and THE WORST CUSTOMER SERVICE EVER!!
Customer: Pretty sure you do throttle. Also, your customer service needs work and your pricing. I hate when I have to call Comcast for anything. | |
d848d3b1706fc625e8be2a37cd82140b | comcastcares | Customer: Title II ≠ Net Neutrality. Comcast supports open internet protections. https://t.co/AOuzXAkPHE https://t.co/iKaDdPbhLh
Customer: TBH I feel bad for the people at Comcast having to respond but then again my internet goes down to 40mbs when we pay for 150 🤷♀️
Customer: Hey Comcast, I have a question. | |
c132064cb97e36a240ee460f22561d24 | AmazonHelp | Customer: are tickets bought through your ticketing site valid for Ed Sheeran? As just seen this article https://t.co/xovNnw1SML
Customer: @115821 Hi Sophie. We are one of the official ticket sellers for this show. Thanks
Customer: @115821 How does seating work? We booked in a specific block and what about accessable seating for somebody with mobility issues?
Support: Hmm. Please reach out to us here so that we can look into this with you: https://t.co/2mIVq0Pk6P. ^JZ
Customer: This link didn't work. Could you send it again please :)
Support: Oh no! We sure can, Sophie! You can contact us here: https://t.co/JzP7hlA23B Let us know if you need anymore help! ^HM | |
2cf905d1ecbda51518d6f13bf653d6f9 | Uber_Support | Customer: Last month we started rolling out tipping, and today it's active in 100% of #UberEATS cities in U.S. & Canada. Info: https://t.co/1xVdlDpI1r https://t.co/cPLRkfTmgv
Customer: "When order is 45 minutes or more you are supposed to get cold food" no refund or exchange
Customer: Hey I just created an account but it will not let me order anything. It says my account is disabled. Why is that?
Customer: Isn't the Rate & Tip the same thing? "I gave him a 50% tip but rated him as 0"??
Customer: Dreadful service in Rosebank, ordered a pizza - waited 90 minutes only to have it arrive cold and squashed
Customer: What’s the contact for Uber Eats SouthEngland?
Customer: Hey #UberEATS your driver gave us the wrong order and we have no way of correcting it. You suck so much. So mad!!!
Customer: UberEATS people don’t tip shit and the fare is way too low, you have to deliver about 15 miles so the fare can be decent. Customer don’t care how professional you can be
Customer: When will UberEats finally roll out service in Temecula/Murrieta?
Customer: Please help. I am having problems with visibility of addresses. Navigation puts me off by one house.
Customer: Why not offer the tip when they initially pay for their food. Being most people dont go back into the app after their food is there and then we (the drivers) are the ones who get stuck with nothing? Other food delivery apps do it that way to ensure their drivers are taken care of
Customer: When are you guys going to develop a partnership with @30973?! My co-workers and I would love to get delivery from them! #Starbucks + #UberEats = Greatness! ✨🏆✨☕️🍩🚗
Customer: Why does Uber not have a legitimate customer service department?
Customer: Hey @1093 my Ruben is ice cold and @115877 uberjust told me to go fuck myself. Any help?
Support: Hi - here to help. Please DM us the email linked to your Uber account so we can look into this for you.
Support: Find out more info about ubereats here; https://t.co/iATnizTDwU.
Support: Sorry to hear about that! Can you please contact us via https://t.co/OWBkgXcbMl so our team can connect.
Support: Here to help! Send us a note via https://t.co/HRNpIyQbMa so our team can connect.
Support: Here to help. Send us a note at https://t.co/Tq0sPMsSdu so our team can connect.
Support: We're here to help. Send us a note at https://t.co/F7yFN7gC20 so our team can connect.
Support: We're expanding this product quickly, Steve, so stay tuned for changes. Keep up-to-date with our cities at https://t.co/tmdOwGmbUE.
Support: We apologize for the trouble! We're currently reviewing your email and will connect right away.
Support: Please visit https://t.co/7IcJIo76YC for information on tipping. If you have any questions, let us know at https://t.co/FF2YGTGjuA so we can assist you as quickly as possible.
Support: Happy to further assist you. Can you please send us a DM with your email address and additional details?
Support: We're currently reviewing your email and will be in touch shortly. We appreciate your patience!
Customer: @1093 @1093 rocks. They are calling @115877 in error me because uber screwed up. Hoping for a hot Ruben
Customer: @428563 Lol, so your support can do nothing #wasteoftime
Customer: This is unacceptable. Wrong dinner and no way of quickly fixing. This sucks. Won’t use you again. #UberEATS not my order https://t.co/XjaP9JnnbY
Customer: Don't you have a projected start date to roll out the service??
Customer: Well I've been hearing that for the last 5 weeks!!!
Customer: Hi, I also went to Uber support at 103 Verdugo but they only help Ubers not Ubereats.
Customer: I always turn around and go back and back track and look for the customer. I have put my flashlight in car. I do not want to be deactivated
Customer: This has happened a few times. Darkness and poor navigation app plus restaurant did not gave food ready. I had to wait sometime.
Customer: Hi, My delivery times are being thrown off by the navigation putting me at the house next door. I gave been warned. Not my fault.
Customer: Give me a phone number please. 2 hours to get someone to confirm my phone number is ridiculous to the point of offensive.
Customer: How can I get someone to actually help me?
Customer: Why is Anmol S. is ignoring me, he replied once almost an hour ago telling me to 'confirm' my account but not how to do that.
Support: Here to help, Mario! Please be patient. A member of our team will be in touch soon. Please keep an eye on your email for their response.
Support: We're sorry to hear this. Can you please send us a DM of your email address so we can look into this?
Support: We're here to help! Send us a DM with your email address and more details so we can follow up.
Support: We see your DM and will be in contact shortly.
Support: Here to help. We just sent you a DM.
Support: We apologize for the trouble! We're currently reviewing your email and will connect right away.
Customer: Last response I got was to re-order the food and I may or may not get a refund in 48 hours. HORRIBLE.
Customer: My husband reported it and I'm assuming we'll get refunded but there wasn't any way to address/fix it last night. You should fix that.
Customer: Any news on Temecula?
Customer: Good Lord Temecula/Murrieta is teeming with tract homes and sooo many Restuarants I don’t understand the delay, especially given that I
Customer: 😊 good thanks | |
5aa3ab65c156d72d27d30111557ca851 | comcastcares | Customer: ey fuck you stop killing my internet
Support: I definitely want to make sure your internet connection issues are resolved. Please DM me your address & phone# so I can better assist.–SLM
Customer: Cool so can you stop killing net neutrality then? It's not like anyone wants it gone except you guys. I mean really you guys are the worst | |
04655389976c3590c39d2a7020ca8851 | SouthwestAir | Customer: heavy delay at EWR - don't know when will we fly ...Departing @ 1:15AM now https://t.co/HYQcnGimhI
Support: Flt 4785 is delayed for Air Traffic Control directives. You should be on your way shortly. Thanks for your patience tonight! ^SL
Customer: I think the delay happens whenever I am traveling (lol) Flt 976 got delayed 🍻 https://t.co/Yk9FfKUUov
Support: Very sorry to hear about the delay, Raman. We'll do our best to get you on your way as soon as we can. ^SF
Customer: Looking fwd for my travel today n thank u for the Coupons really appreciate it
Support: We can't wait to have you onboard, Raman! Thanks for flying with us and sharing the love. ^MR | |
15f88e8c55f9dac33e517754db62e43c | Tesco | Customer: streatham @133684 no coffee again - will machine ever get fixed?!?! Wasted diversion!
Customer: @Tesco Sorry Sarah. Coffee machine faults are normally logged as an emergency call. How long has it been down?
- Natalie
Customer: @Tesco Hi, this machine has yet to be fixed, last message said to tell you if it wasn’t working within 7-10 days, that was 4 weeks ago. Sent a DM this morning but not heard back
Support: Hi Sarah, I've spoken with the store and they've advised that the Costa engineers have been coming out to look at the machine. 1/2
Support: It's taken longer than what they expected to repair but they do hope that it will be shortly as soon as possible. Thanks, Jessica 2/2 | |
dd57c01d5732b74cf8e3bf29db9f2d26 | SpotifyCares | Customer: I need help! The app keeps creating new playlists labelled "tracks" with only one song in each one. How do I stop this?
Support: Hey Alexandra! Can you let us know which device and operating system you're using? We'll see what we can suggest /NQ
Customer: Hi, Android phone and mac laptop. I've logged out of everything/reinstalled etc keeps happening. Looks like this https://t.co/QNcvMsbXVj
Support: Hi there! Could you DM us your account's email address, the OS X, Android, and Spotify versions you're using? /KC https://t.co/ldFdZRiNAt | |
c1322e1a17c1a41690d4acb46971d83a | British_Airways | Support: We teamed up with @117823 to host a special casting session for our brand new safety video. Watch more here https://t.co/vhlAiJs86u https://t.co/OBLOGBHxfF |