conversation_id
large_stringlengths 32
32
| company
large_stringclasses 109
values | conversation
large_stringlengths 10
82.4k
| summary
large_stringclasses 1
value |
|---|---|---|---|
969e2d266d4ec6e4f18f4542fdc97e7d | Uber_Support | Customer: Frances Frei Joins #Uber from @6121 https://t.co/amdAng4DHA Welcome & #UberOn! :0)
Customer: @127960 @6121 Uber India cheats. They charge much more than the upfront price. Today it showed Rs 99 but they have charged Rs 242
Support: We'll be happy to review your fare, Manjari. Please DM us your email so we can follow up. https://t.co/sd7yH5jmbJ
Customer: @782679 happy to do nothing as well https://t.co/SX6KkB40zl | |
5100f0a27bad0831caec74ce35afa3c7 | Uber_Support | Customer: Today we welcome Frances Frei as our SVP of Leadership & Strategy—excited to learn from her on the road ahead: https://t.co/P06v9CAoZe https://t.co/M2tgqm4c2q
Customer: Excited to see a woman. Wrote to uber support about my dangerous night as female uber driver. Never heard back. Female drivers should be paid more, especially at night. More risk. Lots more.
Support: Here to help! Please send us a note via https://t.co/ZKt0NHVs3P so our team can connect. | |
dc716906fcfcff036b06123fed559d89 | ArbysCares | Customer: Birmingham police sergeant finds 1-inch bolt in Arby's sandwich https://t.co/IZzQ99P51X https://t.co/GkRai5lv46
Customer: Worst food poisoning of my life was compliments of Arby's. I'm not shocked
Support: Oh no. Please DM us more details about when this occurred. We will have our team address.
Customer: @372426 Lmao
Customer: Have u found out who was responsible for this?
Customer: @372426 LMFAO
Customer: I like your chicken sliders and milkshakes
Customer: @372426 LOL
Customer: @372426 Lol
Customer: @372426 Bro y'all did Josh wrong too? Y'all ass 😂
Customer: @372426 Me too can you get me more for free
Customer: @372426 “WE HAVE THE MEATS”
Customer: @372426 How bout we kill every nigger at Arby's for this little stunt?
Customer: @ArbysCares @372426 It's cuz he verified LMAO
Customer: @ArbysCares YESSSSSSS. https://t.co/ziN1UaDnQu
Customer: @46843 @ArbysCares @372426 Idk I got free food from sheetz for complaining about it on Twitter lmao
Customer: @372430 @46843 @ArbysCares @372426 It wasn't because he was verified lol,If you complain about a lot of these fast food places they will respond, especially if you @ them
Customer: @372431 @372430 @ArbysCares @372426 First mistake was eating at Arby’s
Customer: @372431 @372430 @ArbysCares @372426 i guess they SCREWED up.
Customer: @372431 @372430 @ArbysCares @372426 Jokes like this drive me nuts. https://t.co/yEGOFIAWu5
Customer: @372434 @372431 @372430 @ArbysCares @372426 https://t.co/HrsNCllb7n | |
1bd2a95df5bc34facb06da0f86726fbc | SpotifyCares | Customer: How do I fix this? They all have different names. https://t.co/gzPzE7ghiS
Support: Hey Jacob! Can you let us know what device you're trying to connect with your FireTVs? Could you also send the OS and Spotify version? /JP
Customer: Spotify version 8.4.3.844
iPhone 6 iOS 9.3.3
Support: Thanks! Just to check, how many Fire TVs do you have? Right now, it's not possible to change the name of your device on Spotify Connect /GU
Customer: 4 Fire TVs.
Support: 1: Hi again! We're afraid that it isn't possible to change the names of the devices that appear on your Available Devices.
Support: 2: For now, check out the official idea and add your vote to let our devs know it's something you'd like to see: https://t.co/UV5zeW5LnV /MU
Customer: All our Fire TVs have unique names, but just show up the same. My sibling also has this problem on her iPhone. This is a weird glitch. Thx.
Support: We understand. Currently, it only displays the make and model of the device. Don't worry, we'll make sure your feedback is passed on /MU | |
6b0058452ddd9b47a51c45420a6ee942 | JetBlue | Customer: or @Delta either of you running status match or challenges? I have 60-80 flights left for the year and am leaving AA -
Support: Not currently, but we may again in the future.
Customer: Thanks :)
Support: The future is now. :-) https://t.co/kG4sdXQgrv
Customer: Hi Jet blue - I registered on this when you messaged me, then never heard anything. Can I get an update. have two flights to book with JB
Support: Hi William! Please DM your TrueBlue number and we'll look into this. https://t.co/xSmyP7Lfyg | |
fed660da72be494a8c154e238de2092e | Safaricom_Care | Customer: ,kindly assist me to complete a SIM SWAP
Support: Hi, as advised earlier kindly share via DM a contact number and the affected phone number for assistance.^HM
Customer: 0721645231 my no.
Support: We have been in touch and assisted.^DE
Customer: kindly assist me to do a SIM SWAP,my contact no. is 0721645231
Customer: .Thank you for your assistance.
Support: Welcome. ^BR
Customer: ,kindly assist me to complete a SIM swap,My contact no is 0721645231
Support: We've been in touch and advised. Good afternoon.^NR
Customer: Good afternoon? I am an Mpesa agent and need assistance pertaining to a customer. My contact no. 0721645231
Support: We have been in touch and advised.^DN
Customer: ,Good evening, I am an Mpesa agent,kindly assist a customer who has forgotten his mpesa pin. My contact no is 0721645231
Support: We have been in touch .^RK
Customer: mpesa account for no. 0720932052 has locked,kindly contact customer on same number for assistance.
Customer: mpesa account for no. 0720932052 has locked,kindly contact customer on same number for assistance.
Support: Hi, we have tried calling but the line is off air, kindly advise on the best time to call. ^LB
Customer: Good afternoon,kindly assist a customer who has forgotten mpesa pin,contact no. 0716833760
Customer: ,good afternoon,kindly assist a customer whose Mpesa account has issues being sent or depositing,customers no. is 0717019598
Support: Hi, we cant reach you, advise when we can call and assist. ^KW
Customer: ,customer 0717019598 Mpesa account not working,please call the customer
Support: Hi, we have been in touch. ^OS
Customer: kindly assist me to active Mpesa account that's locked after a SIM SWAP,customer's no 0798833076. My contact 0721645231
Support: We have advised on call.^DN
Customer: ,hello,kindly assist a customer whose line has been swapped fraudulently.My contact is 0721645231
Support: We have been in touch Robert.^TM
Customer: my Mpesa till is not able to deposit or withdraw,reason??? My contact 0721645231
Support: The contact number is engaged when we try calling. Advise on the best time to try again. ^MM
Customer: ,kind assist me to do a SIM swap. My contacts 0721645231
Support: Our call to the number is being disconnected. Advise when available. ^IZ
Customer: ,kind assist to complete a SIM swap,my contact 0721645231
Support: We have been in touch assisted. Thank you for your time. Good day. ^NP
Customer: ,kindly assist me to complete a SIM/swap. My contact is 0721645231
Support: Hello, you are currently unreachable. Advise on the best time we can call you for assistance.^DE
Customer: ,kindly assit me to do a SIM SWAP,my contact 0721645231
Support: We've assisted you on call.^JM
Customer: ,kindly assist to get customer's puk no., *100# procedure not successful. My contact 0721645231
Support: Hi Robert, DM https://t.co/jF6LqBUAqM your names, id number and M-pesa balance. ^CS
Customer: ,kindly assist me complete a SIM SWAP. My contact is 0721645231
Customer: ,kindly assist me complete a SIM SWAP,contact me on 0721645231
Support: We have been in touch. ^MP
Support: Assisted on call.^TT
Customer: I need assistance to complete a sim card,my contact 0721645231
Customer: kindly assist me to complete a SIM/SWAP.My contact is 0721645231
Support: Hi, you've been assisted on call. ^CW
Support: Hi, we have been in touch. ^OS
Customer: kindly assist me to do a SIM /swap. My contact is 0721645231
Customer: I need to do a customer's SIM/swap,my contact is 0721645231
Customer: ,still waiting to be assisted to complete a SIM/swap
My contact is 0721645231
Customer: assist me to do a SIM/SWAP. My contact is 0721645231
Customer: kindly assist me to complete a SIM/ SWAP. My contact is 0721645231
Customer: kindly assist to do SIM/SWAP,my number is 0721645231
Customer: ,kindly assist me complete a SIM /SWAP
My contact is 0721645231
Customer: kindly assist me to complete a SIM SWAP. My contact is 0721645231
Customer: ,good afternoon,kindly assist me complete a SIM/SWAP. My contact is 0721645231.
Customer: kindly assist me complete a SIM/SWAP. My contact is 0721645231
Support: Hallo,it was nice talking to you.We believe the line is now active.^EO
Support: We spoke on phone and advised . ^CS
Support: Hi, we have been in touch and advised.^TK
Support: We have been in touch.^WW
Support: Hi Robert, we have assisted on call. ^AO
Support: Hi,we got in touch and advised.^NN
Support: Hello, we believe our team has been in touch.^CN
Customer: kindly assist me to complete a SIM swap. My contact is 0721645231
Customer: kindly assist me to do a SIM swap. My contact is 0721645231
Customer: ,kindly assist me to complete SIM/SWAP, my contact is 0721645231
Support: Hi,we got in touch and advised.^NN
Support: We have called and advised. ^IG
Support: Hey, we believe you have been assisted on call. Have a good evening.^AW
Customer: ,I need to be assisted to complete a SIM swap. Kindly contact me on 0721645231
Support: You've confirmed on call to have been assisted.^DN | |
b8752866f51c9a26fad915f4cbb336bc | O2 | Support: Looking for a new phone? Take a look at our leading phones and get 30GB data for the price of 10GB.
Customer: Where are the deals 👀
Support: What is it you'd be looking for? DM us for a chat 😃https://t.co/5pyLDJBC6r
Customer: Can you arrange a callback about this please?
Support: We've sent you a DM with more info. | |
e3af294cfa677c712978d0f7926ebfa9 | AmazonHelp | Customer: ordered yester a timex watch@999 via sbi INB refund not yet https:__email__
Support: Hi, could you tell us if the refund of your order is in reference to the return/cancellation of the order? ^OG 1/2
Customer: what is Is it taking amazon to refund my money to account? I think its days enough and amazon getting callous refund soon
Support: I'm sorry about the delay with the refund. Refund time frame usually depends on the bank's policies. ^GD | |
ddc9881362bd7cc95849d700f8f99ce2 | AmazonHelp | Customer: Bekam heute von @116316 (promotion5@) Probem.werbung f @171383, obwohl i diesen nicht nutzen kann. Bitte Empfängerkreis vorher prüfen.
Support: Danke dir für den Hinweis. Dein Feedback leite ich gleich an die zuständigen Kollegen weiter. Gruß ^TR
Customer: Am 22.9. wieder von @116316 Newsletter f Trailmonat f @171383 erhalten obwohl der Account diesen nicht mehr nutzen kann #fail #werbung
Support: Ich schau mir das gerne nochmal für dich an - danke, für dein Feedback! Gruß ^SM
Customer: Am 8.10. wieder ein @116316 Newsletter f Trailmonat f @171383 erhalten, obwohl die Account diesen nicht mehr nutzen kann. #murmeltier
Customer: Melde dich bitte mal über folgenden Link: https://t.co/Rsft72xTST
Customer: d Mail kommt von @116316 nicht von @171383 .Es ist korrekt,dass i nicht erneut d Probemonat nutzen kann. Der Newsletter ist der Fehler.
Support: Wir geben das auch gerne nochmal weiter. Bitte melde dich bei uns im Social Media Team: https://t.co/br7bhrlJn8 ^AV | |
2f48d40a32f9fade4eedcd5df01c1060 | Tesco | Customer: The fruit to nut ratio in the @Tesco Fruit and Nut mix is poor. Enough of the cranberries guys
Customer: Can I just say this has been much improved recently Tesco, thanks
Support: I'm really pleased Jamie, thank you for taking the time to share this with us. Have a nice day, Leah. | |
f4fc821e3a7afadd953f93a0ffb8e9fe | ATVIAssist | Customer: FMM is back, so we're kickin' it off hard this month with the all new Face Melting Metal 4 Premium Show. Place 1st for a Lava Flow Highway! https://t.co/ZGx7t1iivT
Customer: Brainwashed, black hole sun and dance of the dead is meant to be on demand, please fix it and add them back.
Customer: @191847 @ATVIAssist any update on the black hole sun stuff that was so-post to get added on demand?
Support: We are currently investigating this, so I am sorry for the inconvenience. ^MA
Customer: @247235 Did a fix ever happen? I've just been on and there are loads of songs that pop up on the channels but don't appear in any lists to select them manually.
I know that a lot of support has been dropped for this game, but surely we should be able to play the songs that we want to?
Support: Hello, if you're still experiencing some issues please DM me for further assistance. ^ME https://t.co/c9WoAfwenP
Customer: @ATVIAssist Ya. Black home sun is on there
Customer: @247233 I'm on ps4 console and I still can't open my zombie crates after doing my prestige. My log in bonus it's not registering everyday like it should . And in zombies I'm having problems with one of the secret characters . That I have completed the challenges several times n no show.
Support: DM me to provide you assistance. ^ME https://t.co/c9WoAfwenP | |
c695eff33a12dad5d029f6c36a63fc78 | hulu_support | Customer: Why does @115940 only have the first 3 seasons of Mary Tyler Moore ?? Get on that will ya
Support: While we currently have the rights to seasons 1-3, we'll be sure to share your interest in adding more MTM w/ our content team! 😊
Customer: @146116 Yes please add them all! #marytylermooreshow https://t.co/znWAQr2O0u | |
75960464d65b1b95ad285f89b404f715 | AskPayPal | Customer: This fake PayPal email even made us look twice 👀! Well designed, slick and personalised. The link leads to a fake login page! 🎣#Phishing https://t.co/PNSbD3V5tM
Customer: @31317 @AskPayPal The address used for this paypal emails is Pay.Pal rather than paypal. I received an email like this just before Christmas
Support: Hello. If you feel like you have received a fake or spoof email please send us a DM with a screenshot of it and w... https://t.co/NLEbznGGI6
Customer: Yes I recieved a text today. I knew it was a hacker but not impressed at them having access to my number https://t.co/UcAkezZJOb | |
0cf074d22af285c59fff0c2c47b08a64 | Safaricom_Care | Customer: , I have done wrong transaction.. Mpesa withdrawal. call me 0724073617
Support: Hi, we have tried to get in touch but you are busy.Kindly get in touch when available.^KF | |
3e36cca1a925bd3fc69ad0798cd6cd45 | UPSHelp | Customer: is this too complicated for drivers to follow? Is 50 feet too far to walk to deliver a package? https://t.co/30hGX2IkQS
Customer: and it happened again. why is ups unable to deliver a package?
Support: Allow us to look in to this for you. Please provide your tracking number, phone number, and your full address.^KP https://t.co/wKJHDXWGRQ | |
4e84a6abe3f509de51aa887f0892d492 | sprintcare | Customer: has the worse customer service ever
Support: Please send us a Direct Message, so that we can further assist you. We are here to help. -JE
Customer: yea right I've been dealing with y'all crooked asses for toooooooooo long.
Support: Hello there! We'd like to know the reason why you feel this way. Please DM us to discuss this and improve your experience with Sprint! - FL https://t.co/rMApsV8PQY
Customer: for what I've spent months trying to speak with someone. You people are just money hungry and could care less about customers!
Support: You sound really upset, tell me what's going on? YP | |
61e02186cc864f82eab41692acd9d1ba | ChaseSupport | Support: Good morning! We’ll be in until 11PM ET to answer your account-related questions. ^DS
Customer: Ultimate Rewards say we're not eligible to redeem our points for travel, because they can't find our account... https://t.co/h6EQUIHSej
Customer: Never heard from anyone at @ChaseSupport... 2 phone calls, 1 email, 2 tweets and zip. Why should we keep giving you our business?
Support: We truly apologize for the frustration. Please call our Travel Center at 1-866-951-6592 for additional assistance. ^JO
Customer: We have @ChaseSupport . The Travel Center tell us our account doesn't exist...
Support: 1/2 Understood, we recommend trying a different browser after clearing you cache and cookies. If that does not help,
Customer: Already tried that route, @ChaseSupport. We have no problem redeeming cash back or transferring points.
Customer: @ChaseSupport, the only thing we cannot do is redeem for travel
Customer: I’ve been transferred 4 times by @ChaseSupport in the past 20 min
Customer: If @ChaseSupport doesn’t resolve the issue today, we are closing our business account and going to @116988
Support: Hello, it has been some time since we last spoke. Please DM me your full name, zip code and details of what happened. ^WP https://t.co/znUu1VJn9r
Customer: @116988 55 min, 7 transfers, 0 resolution. @162191, @77495, @ChaseSupport obviously doesn’t care about our business. | |
b5cae015d739f9310b3f5fc2e603dd01 | Uber_Support | Customer: why have you disabled my account? Now stuck in a Brazilian city I don't know unable to attend uni meetings I've crossed the world for!
Support: Sorry to hear that! Please DM us the email address linked to your account so we can follow up.
Customer: Thanks! :) | |
d8e51063438d4a04e1547837fffe58c9 | AskPlayStation | Customer: Gimmie the beat boys
And fill my hole
I wanna get fucked eating guaca-mole
And chips todayyyyy
(Please pronounce guacamole wrong for this)
Customer: dear @794 pls help or @XboxSupport @AskPlayStation can you remove this for us
Support: Here to help! Please provide us with details of the issue you are experiencing so we can properly assist you.
Customer: my (adult) sons use this site and yet there's filth like this in the timeline!! https://t.co/IE5H1vhES8
Support: Report inappropriate or abusive users, following the steps here: https://t.co/vT0D2O1hPF
Customer: excellent!!! thank u so much! will report @520438 and message you again when i see the bad content
Support: You are welcome!
Customer: you are much more helpful than other cconsoles ;)
Customer: @AskPlayStation please do not fuck the Playstation 4
Customer: @AskPlayStation Nintendo can get it tho. | |
94cd86ec4eef8ac76f72ee503d9d4772 | SCsupport | Customer: @SCsupport I'm tired of my my likes disappearing, please fix that shit!!
Support: Hi, please try deleting the app, restarting your device and then reinstalling SoundCloud. Does that help with this issue? /K
Customer: I found the problem, replaying a song by sliding the timebar or rewind button causes them to be unliked
Support: Hi there, sorry to hear this. Could you let us know the make/model and OS version of your device? Also is your app up to date?
Customer: Please fix this asap this is a app breaking problem, only your favorite songs will be replayed and ultimately unliked without you knowing:/
Customer: Newest update for android, likes disappearing has been a problem for years this isn't new | |
028ec46b7878448394ae19f6b3146a51 | SpotifyCares | Customer: Another @115888 tweet storm incoming. This one’s about live concerts!
Customer: Spotify should be able to show you what songs were played at a concert you go to and suggest them to you in the app.
Customer: The app could use location services to recognize that you’re at a certain location...
Customer: ... at a certain time (corresponding to a concert time/location of an artist you follow).
Customer: Then the day after, Spotify could be like “hey we saw that you went to a concert last night.
Customer: Here’s the songs that were played, add them to your library if you want!”
Customer: And then it’d create a playlist from the set list the night before (including the opener).
Customer: There could even be a small element of a social feature included showing if any of the people you follow were at that concert last night.
Customer: Eh, @115888 ?
Customer: Also: When you’re looking at your queue it should tell you how much time is left in the queue so you can passenger-seat-DJ accordingly
Support: Hey! We can see how that’d be handy. Thanks for taking the time to reach out – your feedback's been noted /NQ | |
403519355a01e82fa774a51b19b2a743 | Customer: Hey you with the cool idea. @31489 wants you to take it to the next level. Start free with GoDaddy GoCentral. https://t.co/iVpSLvbr85 | ||
97d15e8317f9248d8bff4764e4217169 | GloCare | Customer: @GloCare You need to fix your network in this area, we are porting https://t.co/jX7wKpSMnV
Support: @117627 We apologize for the inconveniences experienced. Our engineers are currently working on the issue. Kindly exercise patience UO
Customer: @117627 #2500 is not small money, fix your network. @17044 @17045 Please tell your people
Customer: @GloCare Good morning, we apologize, please state the exact network issue to be assisted/advised.
SG
Customer: @GloCare please I have subscription on my phone but my Instagram, Twitter, Facebook and Messenger are not going
Customer: @GloCare Good morning, we empathize, please select 3G only and try again after hard reset done. Thanks. SG
Support: @117627 Kindly select 3G only network; not Auto, on your device setting for better connection. TT
Customer: @117627 still not going through but if I use Wi-Fi or other network it will go | |
fb17a5510924f8f5158a963b8b903b88 | VirginAmerica | Customer: When Alaska airlines takes over fully, will my credit card automatically switch to their product as well?!
Support: Hi Cameron. No news yet on the credit cards. Stay tuned.
Customer: @375166 @VirginAmerica and @375168 has screwed us all. #classaction | |
e7d85b94b78cf292d4838a9e01abf3a2 | ChipotleTweets | Customer: is @363733 zaptie?!
Customer: hello @ChipotleTweets one of your employees received sexual pictures from a 13 year old please investigate immediately thank you
Support: That's concerning. Please contact us here https://t.co/0f6pFdYU9j with more info. -Jillian | |
a3ddcdf9cac0b21dbc73f8540c71229e | Ask_WellsFargo | Customer: protein customers don't appreciate you changing credit card due dates around
Customer: You also shouldn't approve transactions to old credit card account numbers
Support: Hi Shimon. We'd like to know more about your credit card concern so we can try to help. Pls DM us more details (no acct #). ^NA https://t.co/q1oBDuYAdh
Customer: yeah you really still need to stop pulling bs on my account!
Customer: @Ask_WellsFargo we are talking triple digit fraud you refuse to look at!
Support: I'll review this. Please send a DM with more details, your phone number, and address. Don't share any account numbers. ^PC https://t.co/q1oBDuYAdh | |
929baa22ce7a0dfc640d5e72f925e315 | Tesco | Customer: I'm really upset: from 1st day of the half price offer, they weren't in stock. Offer is over and what a surprise your shelf is full 😒 https://t.co/IqTHbcH87r
Customer: How long is the offer valid? Just so I know when it will be restocked 😩 @Tesco #offers #outofstock https://t.co/LLKE0kebGK
Support: Hi there, this promotion is due to end on the 12th of December. Thanks - Dafydd | |
0c59da35969de38f087afc61f01e1f3d | SouthwestAir | Customer: Coolest pic I've ever taken while onboard @SouthwestAir! Rainbow shot with shadow of plane in center 🌈✈️ https://t.co/rT2jqoR4II
Support: Emily - this pic is so awesome. Would you mind if we retweeted it? ^AH
Customer: 4 months later....no I don't mind! 🤣
Support: Thanks for the reply, Emily! ^MK | |
f5c76c878034a909161fc9d6daf3bcde | AmericanAir | Customer: Two kids under 7 & you switch equipment and give the 4 of us middle seats all over the airplane. Unacceptable Speechless Livid
Support: We're very sorry for the inconveniences, Jim, but we know our agents did everything possible to get your family together.
Customer: @356471 scum | |
18d2898176c55b6023d3b4d1afd67fa6 | TMobileHelp | Customer: Any upgrades coming to 11219?
Customer: Three new sites with full LTE coming up this summer!
Customer: Any Update on this location? Will the new sites have Band 12?
Customer: New sites will have midband and B12
Customer: Are these sites live yet? (still not getting good coverage indoors)
Support: Let's dive in and check on your area and those towers, Marc. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Customer: Neville are you able to help? (because T-force wasn't able to assist...)
Support: We'll be back with you momentarily! Thanks! *TJJones
Customer: Neville are you able to help? (because T-force wasn't able to assist...) | |
3c6f2167fbde26f8689a7bbfe575eda0 | Delta | Customer: withdraws as sponsor for interpretation of play written 418 years ago? Spoiler alert: Caesar gets stabbed. #ShakespeareinthePark https://t.co/Cj5rJg10jf
Support: Free Shakespeare in the Park does not reflect Delta Air Lines’ values. Their artistic and creative direction (cont)... *ALS
Customer: @194308 But you didn't pull funding after the earlier edition had an Obama-esque lead character. Why now? | |
643d8bb52f43d233999d7c57083a74cd | marksandspencer | Customer: Your food branch in Blackheath Standard is a joke - constantly empty shelves and now trying to hide it! https://t.co/rHvjcFu024
Support: We always aim for you to have a wide variety of our delicious food to enjoy. What time did you visit our Blackheath store?
Customer: The time is irrelevant but it was 11:30 - this happens at this store constantly. Something is always missing and it's not good enough.
Support: We've shared your disappointment with our Blackheath Management team. They'll certainly see if they can improve, giving you more choice. | |
73db6ddde13aa4eea554ba1db9838ba1 | British_Airways | Customer: Hi I made 2 purchases via the ba e-store on 31-5-17 (a triple points offer), no points have been updated to my ac
Support: Hi Hardeep, Avios can take up to 40 days to show after your purchase. If they still don't show after this, you need to log in and 1/2
Customer: hello van i take this on a carry on pl Size 22.7” x 14.7” x 9.6” Weight 7.3 lbs Capacity 46L
Support: I'm agreed this would exceed our allowance, and would need to be checked in, Hardeep. Sorry for any disappointment. ^Lisa
Customer: Hello I have messaged many times regarding my avois miles claim from the estore with no reply. Can you pls chase this up as it's been 6months and this is not acceptable. Regards Hardeep
Support: Hi Hardeep. I'm sorry this isn't something we can chase for you. Please log into Gate 365 and follow the link to 'Missing Avios' at the bottom of the home page to view the claim form. ^Kev
Customer: Hi - I have done this a number of times and no response.
Support: You'll need to contact them directly, Hardeep. If you've done this, someone will be in contact with you as soon as they can. ^Cecilia | |
fecb98a4abb505da602b56eb4f2e1f7b | Ask_WellsFargo | Customer: .@116827 if you could stop calling me trying to collect the debts of my brother who overdosed on heroin 2 months ago that would be perf.
Support: I am sorry to hear about what happened to your brother, Aisha. Please tell me more about the call you've been receiving. ^TL
Customer: Received multiple called from the Wells Fargo Dealer Services. Told them the situation, and they were untrained on how to proceed.
Customer: @Ask_WellsFargo They Paid our entire loan off!
Wells Fargo Dealer Services Office of
the President, STOP committing FRAUD on my account! | |
0f346bc17aaca2a1686bf8f7231c881c | VirginTrains | Customer: @122155 @LondonMidland where is this buzy none moterway closed station https://t.co/xiTX2r9oVe
Support: @122155 @LondonMidland No idea. ^PA
Customer: @122155 @LondonMidland Beter find out why train is slowest transport stoke Liverpool @VirginTrains @LondonMidland
Support: @122155 @LondonMidland What train are you on today Matthew? ^BT
Customer: @122155 @LondonMidland £5.40 stafford then £17.50 liverpool only way get comfy travel
Customer: @122155 @LondonMidland Loss of money you have liverpool to Stoke-on-Trent
Customer: @122155 @LondonMidland The train from stoke to Liverpool via London midland crewe or u stafford same speed. 1hr 30 minutes but car 1hr national express 1hr stange train slow
Support: @122155 @LondonMidland Sorry are you on one of our trains and if so which timed train? ^BT | |
af9474955b9df49d833cf3a6ec9a4c8c | VirginAmerica | Customer: whole reason I have a credit card with you all is so I can get free bags; I'm now being told I don't get free bags #BOYBYE
Support: Hm...Sorry to hear that! Check it out here: https://t.co/sA358HVen6 + DM if we can help? https://t.co/f5NIYX3JhL
Customer: ahh yes, the fine print of item number 5 🙄🙄 pretty sure that wasn't the deal when I signed up for this card ✌🏼
Customer: @VirginAmerica Now that they are closing all our cards you will have bigger issues like watching your credit score tank... | |
efcf7afef6ce1caa1ce9604306a3b24e | NortonSupport | Support: NortonSupportでは、日本語でのサポートを行っています。
アカウントのプロフィールは英語で書かれていますが、ノートンのサービス、使い方、手続、不具合等について、日本語でお気軽にお問い合わせください。担当者が日本語で対応いたします。 | |
93982ef1d5e9ff9b0b7b9484aa50dfd0 | AskPapaJohns | Customer: Bruh this is weird papa johns manager is like interviewing me through text rn
Customer: https://t.co/uBRRI8gC03
Customer: so this how you guys set up interviews?
Support: Hi, please DM us the store location and we will forward your feedback on. Thanks!
Customer: Do I get free pizza or something ? | |
9191db612f7c55d002351c72e758e0d4 | AppleSupport | Customer: I purchased extra storage but it's not reflecting. Can you help
Support: We'd be happy to help. DM us what you're seeing available for iCloud storage and how much you purchased to get started. https://t.co/GDrqU22YpT
Customer: Hi! I purchased for ₹63 but it’s never been added to my account! #disappointed
Support: Thanks for reaching out. Let's look into this further in DM. https://t.co/GDrqU22YpT | |
ffbc33f92a7aea6a283085d132f055d4 | Delta | Customer: The first @Delta A350bis one step closer to entering service, now sports the full livery. https://t.co/EDbTSRiR7t
Customer: @Delta Must say, that livery looks good on the A350!
Support: Many thanks for you interest! #KeepClimbing 👍 *CKP
Customer: If you guys would put it on a flight to Amsterdam, i will definitely book a ticket for it!
Support: I will definitely share your comments with the appropriate Leadership Team! 😉 *HAN
Customer: So you guys are putting it on the Detroit - Amsterdam flight next summer! So I guess need to start looking for a weekend :P
Support: Awesome! We look forward to welcoming you on board. ✈ *TJE | |
fd9d09c0f55c4071ca2b9152c82d3a3e | SpotifyCares | Customer: why put Felices Los 4 on your Latino Pride list, its not representative of LGBT love it's about str8 sex games! offensive!
Support: Hi Shaun! We didn't mean to cause any offense. We'll pass the feedback on to the right people /JL
Customer: Thank you.. just next pride put something in the list that is in someway prideful and a few being by gay artists would be nice too
Support: 1: Thanks for the feedback! Our Curation team are independent & use taste, data, research, and trends to create playlists, but...
Customer: Just because some in a group listen to a song doesn't make it appropriate to represent them, pick songs that show us, not songs about a straight couple who want flings with others.. thanks
Support: Hi Shaun! We hear you. Your feedback on this is important to us, and we'll make sure it get to the right people. Give us a shout if you need anything else /NY | |
091a819e2342dc113fdf9be7c295210f | TMobileHelp | Customer: Hope you all are loving #TMobileTuesdays!!! To celebrate…let’s do a giveaway! https://t.co/xXpG3Nxd4g
Customer: Don't use Tmobil
Support: @115913 What's going on, William? Shoot me and my team a DM. We'll make sure your all taken care of. https://t.co/EdLkYIfmTn *MariahDaigle
Customer: @115913 And how will i be taken care of why would want to just asking👀
Support: @115913 We can help with all of your T-Mobile account questions. If you need us, we're a DM away. *HollyAdams
Customer: @115913 Well what would make me want to change my network carrier to T-Mobil an I phone nope wrong give me something to work with
Support: @115913 All of the Un-Carrier benefits! If you'd like more info, I'm happy to go over our plan details with you. *HollyAdams
Customer: @115913 No sorry to basic of an answer i don't need details i ask you to give me a better answer and you failed do do so please stop bothering me
Support: @115913 I'm a DM away and here for you if you'd like to chat. Thanks for reaching out. *HollyAdams
Customer: @115913 I didn't reach out you did good knight now | |
b63c297c28dd1892846a087753fb5112 | AskLyft | Support: As a driver, it's important to know how your pay is calculated. We can help with any questions you may have! https://t.co/q0EsR6Rq4s
Customer: I contacted lyft multiple times today about my guarantee weekly pay and never got a response. I'm a couple $100 short
Support: Hey there, can you DM us the phone number associated with your account so we can look into this for you? https://t.co/SXpdictw1A | |
1efb44cd32a86943ca4f4e4b0cd6544b | Delta | Customer: flight 86. Captive audience. Failing grade!!!
Support: I'm sorry about this. There's a mechanical issue with the flight, giving it an estimated departure of 10p. Please... 1/2
Customer: We still haven't left! 10:49!!
Support: Please DM us via this link to discuss compensation options: *HKC https://t.co/6iDGBJAc2m
Support: I will send an alert over to the DTW airport to provide assistance with your connection. *HKC | |
70719c7a79beefb79ee9bf08a73d95c2 | sprintcare | Customer: Incredible deal #sprint! @116447 you've outdone yourself. Unlimited service for a year with BYOD. https://t.co/TLZLPcR5uv
Customer: @116447 Did this work for you? Made me jump through hoops and then changed me to 5-lines unlimited for $50/mo.
Customer: @116447 So you have 5 lines for $10 each per month? What are you complaining about?
Support: Team @116447 appreciates your feedback. We are here to help in any way possible.
Support: Sprint appreciates your feedback. We are here to help in any way possible.
Customer: @116447 Ah, social listeners. Had you actually read the thread you would have understood I was just responding to the other commenter. | |
d334099b92720f216232e8ffa1bc5491 | comcastcares | Customer: I'm just trying to watch John Wick 2 but Comcast won't let me prosper
Support: Hi, I apologize for the troubles w/ your cable service. Can you please DM your phone # or acct #? I would like to assist you. TY. -DR
Customer: @363511 Did you ever get an answer for this? Wondering why I can't get this movie OnDemand when it's available on HBO? #HBOGO @comcastcares
Support: Hi, Kevin, thanks for reaching out about your On Demand concerns and I'm here to help! Can you please DM more detail? ~AT | |
bc553ca052ba3674bd2eb481d728fe99 | SCsupport | Customer: hey
i have a request for my app,
i have updated my website and installed SSL Certificate and i need to update the redirect url
Customer: @SCsupport please contact us for the job to update redirect url.
https://t.co/lPOPLJJfJm
Support: Hey there, please fill out this support ticket form: https://t.co/ahEALLOaqe and we'll go into more detail. Best /S | |
db03d49be7f821909335a60ea7fb7c59 | TMobileHelp | Customer: @117735 @VerizonSupport @AppleSupport i need a new phone line guys, can one of you help me... #helpmeowgetanewiphone
Customer: @120495 @TMobileHelp @117735 @VerizonSupport @AppleSupport I mean, I'd love to hear about the best 3 line plans?:)
Support: Hey! If you have any questions, I've got the answers! Shoot me a DM! =) https://t.co/c09vKrd5yq *AshaBegum | |
220222c602678da5e5e94695d1b60aeb | TacoBellTeam | Customer: where my nachos at?!I only got cheese! 😂 https://t.co/WA7ApLC3rL
Support: Oh no. We're on it.
Customer: Been waiting for something.
Customer: Prove it. It's been 6 months. | |
104b41048e76c1a5e39c65f789d0eb6e | BofA_Help | Customer: Ohh this @116035 ATM accepts NFC cards and works with my @116016 debit card via @115858 Pay. Cool! https://t.co/HfXFNt3YD8
Customer: Whattttt. @116035 let's you open the door to the ATM vestibule with contactless cards and Apple Pay now, too. That's awesome. https://t.co/cAaYnZXfb6
Customer: @116035 No idea why they have never issued me a contactless card been a customer since 2009...
Support: You can start using your smartphone to get cash at our new cardless ATMs. For more info, visit:https://t.co/yshkYM4iLL. ^kb
Customer: any reason you haven't ever issued me with a contactless debit card?
Support: Please click below to connect privately and we can send additional info. ^kb https://t.co/CoOXedUuUC
Support: A digital wallet is a third-party payment application that allows clients to make purchases without their physical card.^kb | |
c50dcc33f4647b25ba29ed695c25ab47 | ChaseSupport | Customer: Innovation starts with having the tools and resources you need to succeed. https://t.co/TQWlkKCf9e https://t.co/DGZ8DXInQy
Customer: I use your bank despite your predatory practices, hidden fees, and nearly wrecking the global economy. Convenient ATM locations though!
Support: We'd like to know why you feel this way. Please send us a DM with more details so that we can help. ^JB https://t.co/znUu1VJn9r | |
366b7668c84d4f84a94246a8266d89d8 | sprintcare | Support: We apologize for the problem. Please send a DM with your contact #. Team @95372 will reach out. https://t.co/BqIVg5st2Z
Customer: @95372 More problems sprint sucks
Customer: Maybe it's time for a fresh start on a better network. DM us for the best deals on switching. *RRAM https://t.co/nCTAJTy60l
Customer: @594160 Hi @119511 how would you treat a customer. I have DM screenshots on how poorly @115714 treated there customer.
Support: Please send us a DM so we can address your concerning. -SMG | |
c068ad286d35f80c23c6ec956d3253c7 | AskLyft | Support: Hey drivers, we're listening! See how driver feedback inspired three recent updates in the app. https://t.co/AGXQ89KNYP | |
ac5b39b0836a705b46da613f1fac47a3 | Uber_Support | Customer: plus you will not let me change phone number to my mobile number and you have an old account I never opened.
Support: We'd be happy to help you with your account, Edward. Please send us a DM with your email address so we can further connect.
Customer: what is a DM?
Support: Thank you for following up! We can see you've been able to connect with a member of our team within in-app support.
Customer: I do not know how to do DM. Plus this reply from you is from June, I just sent tweet today about issue.
Support: Hey Edward- please follow the attached link to send us a DM. https://t.co/sd7yH5jmbJ | |
fa2246001c3cf9c9429f0c330e691c56 | TMobileHelp | Customer: went into my checking account with no authorization and paid another customer phone bill
Support: Woah, that's definitely not something we'd do - sounds like something else is up! Please send a DM my way: ... https://t.co/gDy5v7Lvpb
Customer: My bank never received a return and it does not reflect in my statement this happened in April and we are in June?????
Customer: @TMobileHelp This is what's happen to me as well they are just a bunch of liers
Customer: @TMobileHelp Thank you
Support: T-Force is here for you 24/7! Hit me up in DM if I can help with anything! *Lisa Galvan
Customer: I spoke to over six supervisors and financial care promised to reimbursme me for money taken not authorized and I was a new customer. U have created a serious hardship and I regret coming to t mobile
Customer: 8 months and t mobile still has not reimbursed me for the money it stole after multiple promises to pay. I want this bill waived and my phone unlocked. T mobile is dishonest and steals from customers and has a bunch of crooks working for them and liars
Support: I'd love to look into this for you. Follow this link. https://t.co/PTcXoerhEH *FeliciaPorter | |
142cce293dbb082bc01cfc4dd31bbd23 | SpotifyCares | Customer: um @spotifycares why isnt pencey prep on spotify anymore pls put it back
Support: Hey! Some licensing agreements can affect music availability. There's more info about Spotify content here: https://t.co/YlV1IAFV3I /NY
Customer: pls put it back or i'll cry
Support: Hey! Fingers crossed we'll be able to have it again soon, but there's info about Spotify content here: https://t.co/0i8GpimuDa /NY
Customer: its been 5 months, spotify ??? wheres pencey prepp???? | |
1eee52e275ee2cf891408c9293d80f58 | Uber_Support | Customer: I am unable to reset pwd of my login.not getting any email or support from u
Support: We've located your support contact! A member of our team will review and follow up as quickly as possible.
Customer: I have not received any call. Please make it fast.
Support: Hi, Aniruddha. Our support inquiries are answered in the order they're received. A member of our team will be in touch soon.
Customer: Hi, am still unable to login. Showing Bad Request. How long it will take.
Support: Sorry to hear about the trouble - DM us the email address connected with your profile so we can follow up with you!
Customer: my registered email address is __email__
Support: Thanks for reaching out to us about this. Please reach out to us directly using this link https://t.co/BDlHSjUF9c and leave a brief note. | |
2ab71aaebe8131a75a2e7924568e3560 | AskLyft | Customer: could someone email me please. I got an email regarding a safety issue and i have responded to my email but its been close to a week
Customer: Hey there! Would you mind DMing @AskLyft with your phone number so we can take a look for you?
Customer: @AskLyft I have dm you guys and i just did again. I would really appreciate an answer. Thank you again
Customer: Please DM @AskLyft so we can provide further clarification.
Customer: @440402 @AskLyft how do i talk to a real person at Lyft?
Support: Hi there! Please DM us so we can further assist you. https://t.co/SXpdictw1A | |
faaea184be12b14d3fae8ff45c9e8950 | Delta | Customer: I never thought I would see the day that I, loyal Skymiles member # 9270860795, would be betrayed by @Delta #heartbreaking
Support: Hello. Sorry to hear. Are you still needing assistance? *ARD
Customer: Unfortunately my flight was delayed over 7 hours and I will miss an important meeting. Is there any compensation I can get for my troubles?
Customer: @Delta Ped, you can get up to £540 per passenger for delayed or cancelled flights - We can do a FREE check here https://t.co/QOcP6e2H3x | |
34e58c75288dadca6ed9fb51b5de78a9 | ATVIAssist | Customer: This weekend we're flipping the 2xWeaponXP switch! https://t.co/9bFQ7GrVqE
Customer: @ATVIAssist WHEN ARE WE GETTING NEW UPDATE I GOT THE RSA INDTERDICTION OUT OF MY TRIPLE PLAY 😭😭😭
Support: Greetings Soldier! Stay tuned for the Featured Playlists! ^DS
Customer: I just want to know when the new bo3 dlc come out lol | |
a3d1662d36c40617e94e2e469f1ede16 | AppleSupport | Customer: @115858 - how do I track a weight lifting workout on my Apple Watch Series 2 as an Activity"?I feel like I'm not getting credit
Support: Thanks for reaching out to us. We'd like to help you and look into this further. Please DM us to continue working on this. https://t.co/GDrqU22YpT
Customer: @141690 They don’t offer this... yet. https://t.co/4ItejzvO8Z | |
8f0fdc796d05388fad123059807fbf21 | HPSupport | Support: HPSA now includes some awesome troubleshooting guides for some of the top issues you've told us about. Check it out: https://t.co/pllSZ3YYGH https://t.co/iIk8mmsOcJ
Customer: do i need to upload flash player to use hp support assistant
Support: Hi Edasun, run Hard drive test as in here: https://t.co/woLhGmOIdZ & install HPSA from here: https://t.co/M6aQMIrmZQ 1/2
Customer: I need ah new hard drive | |
d7feedc5ffb4a7a704fedf1eb284f7d5 | hulu_support | Customer: when will new episodes of streetoutlaws and deadlyest catch come out ?! thank you !🤙🏽🤙🏽
Support: Hey there! We don't have any news to share at the moment, but we'll let our team know you're on the lookout for more. 👍🏻
Customer: still wondering if i should continue with @115940 new episodes of @106758 and Gold Rush @109140 are still not showing up..
Support: Ahoy! We only have the rights for past seasons. Be sure to add them to your Watchlist/My Stuff so you don't miss any updates! | |
cd2cabfc7f8d264093758bf79b7465d8 | AmazonHelp | Customer: すとくくん初めてのAmazon
Support: 初めてのAmazonのご利用、誠にありがとうございました(*ˊ˘ˋ*) HM
Customer: @383277 amazonへの課金額20万突破しました！ | |
6d29661d196fbb91e59414eedddce93c | AmericanAir | Customer: disappointing that the biz class seats in your DFW-AMS flight were old-style without full recline or updated media features.
Support: We're bringing new planes into the fleet as fast as we can. We hope to see you on board one of our new birds soon.
Customer: You should also train flight crews to make customers feel welcome and appreciated. Doesn’t cost anything and motivates satisfaction and loyalty. And will even make you crews feel better about their jobs. Just ask SWA!
Support: We value your loyalty and we're sorry you didn't have a good experience. We look forward to improving your impression of us soon. | |
d83f41c2497c6a25586729e65e9a4a1e | XboxSupport | Customer: FUCK YOUR XBOX SERVERS.
FUCK GUNRUNNING.
FUCK THIS IM MOVING BACK TO SAINTS ROW IV.
Support: @172568 Hey there! If you're seeing trouble, we may be able to help! Tweet any time for official Xbox support :) ^QZ | |
d512251354862876c9b09c116f3d6e98 | idea_cares | Customer: Whether you are red or yellow, today we all root for blue. @116329 @118343 @116331. #INDvPAK #CheerForIndia
Customer: @28506 @116329 @118343 @116331 Epic😂 https://t.co/a30AK5A2oe
Support: We would like to inform you that your concern is in progress. Please bear with us. Rgds, Yogita | |
5fe9e2a49e276d4bb141863f06edd8e7 | hulu_support | Customer: Why did you remove one of the most iconic scenes from Ace Ventura? #DoYouHaveADorsalFin? https://t.co/fRSGr3Y0G1
Support: Sorry! The version available was delivered as intended by the content owner. We'll share your request to see the extended cut!
Customer: Nice! Thank you so much for your response, Hulu Support peeps! 💚📺
Support: You betcha! Let us know if there's anything else we can assist with. We're always here to help! 💚
Customer: Wondering if this was ever updated... 😁 Let's bring back the VHS full version! 📼💚
Support: Thanks for following up, Ashley! No updates on Ace Ventura at the moment, but we'll continue to express your interest. 🐬🐒 | |
aa08ff2f16670ef48cb4ad844e4ab6c1 | British_Airways | Customer: Stuck in Portugal. BA SV John in Manchester refuses to help Gold member. Wants me to buy 650 euro 1 way to get home. Fail.
Support: We're concerned to hear that, Darren. Was your flight form Portugal delayed or cancelled? ^Linda
Customer: Flight wasn’t delayed but the in terminal passport control lines were so long that no one could make their flights. | |
9d769c8acc67f6e36a851b8c8a2e6d0b | AmazonHelp | Customer: I tried logging into my Amazon acct for the 1st time in months and cannot access. Even if I send myself a new PW it doesn't work
Support: I'm sorry for the trouble. Is your account with https://t.co/nUUp5MLhYl or https://t.co/ykTUEmdsQA? ^MG
Customer: https://t.co/3C1p8oTKlq Wondering if its because I didn't sign in for a while. I have a non-active seller account (non biz). Is that why? :/
Support: We can look into this further without needing to sign into the account here: https://t.co/tVKYEazHtJ ^GK
Customer: Hi there, Still can't access and there is no mention as to why. I can request a code to change PW but once i use it, new PW it is incorrect?
Support: Were you able to reach us via the link sent by ^GK? ^JJ
Customer: Didn't receive a reply first time around, resent recently.
Support: Did you by chance receive any correspondence from us re: your account, prior to June? Please check junk / spam folders. ^LB
Customer: Can't find any from an "Amazon" besides my password reset requests. Didn't receive a 'enquiry received' auto response if I should have too. | |
f5cd6b69823da39a19d9764f5aa9b3a7 | hulu_support | Customer: @hulu_support @179990 Hulu Team please add Bein sports to live TV line up. Hint: there are many cordcutters that love soccer!
Support: Hulu here! 👋 . We currently don't have the rights to Bein sports, but we'll share your Live TV request with our content team. ✅
Customer: @572615 Is Hulu working out a deal with BeinSports?
Support: Hi there! We're always on the hunt for more shows, movies and networks to add. No news yet, but your request has been shared. | |
06d9693715a552d00b98cd22516fda6b | Uber_Support | Customer: I had booked uber for airport drop last night. You send a regret msg in the morning, well after the pickup window 1/2
Customer: Can't you have a reliable policy for airport drops? What are people supposed to do early in the morning? 2/2
Support: Sorry to hear that, Kiran! Rideshare transportation policies are determined by each respective airport + https://t.co/ftuapignF8.
Customer: It is about airport drop, not pickup
Customer: And, you people do out again! Today's scheduled airport drop disappears. SICKENING!
Support: Find out more info about scheduling a ride in advance here; https://t.co/VYt9zqEmr3.
Customer: Address the problem! I had written earlier and now because the scheduled ride was not honoured
Support: Here to help! Send us a DM with your email address so we can assist. | |
f785c0fda40bb2e53dda2ae1bc4f4fec | AmazonHelp | Customer: ab wann kann ich mit nem Sonos Skill für #alexa rechnen? Sollte ja ursprünglich im Frühjahr diesen Jahres erscheinen.
Support: Diese Information hast du aber nicht von uns, denn uns liegt hierzu nichts vor. Viele Grüße ^DW
Customer: Wirds den nun einen Skill speziell für sonos geben?
Support: Leider liegen uns dazu noch keine Informationen vor. ^AV
Customer: @116316 nur mal so nächstes mal vorher informieren bevor man antwortet!
https://t.co/OO6MQ303yt | |
9c43ee70f15e6f81865e8de23af64443 | TMobileHelp | Customer: @115911 can you guys bring LTE on the Bay Area Caltrain line? I and many other commuters would appreciate it 🙏
Support: @115913 We'd love to check out your service with you, Oscar. Please send a DM our way: https://t.co/cuEwtd2epS *DanKing
Customer: @115913 Still no LTE one year later 😭😭😭
Support: @115913 LTE coverage is key. Click https://t.co/Mww69Rzn7a to send a DM so I can review and assist. *AshleyNelson | |
6814f9b4e256d6ce5bd2d6667bbdbada | idea_cares | Customer: @idea_cares one of the worst network I have seen.Can't open google homepage from your 4G network.Fooling customers. #SHAME
Support: Sorry for the troubled caused. Request you to DM your idea and alternate number so we can assist you better.
Regards,
Sweta https://t.co/LBfZgLCSfr
Customer: Still there is no action from yourside .... this how you fool the customers .... you guys don’t seem to be interested in providing the service to you customers.
Customer: @116331 please look into the matter
Support: As checked your concern for SR 1-157903546416 is under progress and expected completion is 01/12/2017. Request for your kind patience and be rest assured your concern will be addressed by us. Regards, Mahindra | |
16bfd277402396cfa4faa553703eae56 | Delta | Customer: DL5526 2 hour delay and now they inform us that the pilot ran out of available hours - now another 40 min delay?? Frustrated!!
Support: Our apologies for the delay, Duane. We are working on having you on your way soon. *ALA
Customer: @delta. Why so many delays at Southbend ind SBN. Currently 1 hour delay now 2 hour delay for a 1 hour flight? What’s up?
Support: Hey Duane, delays are frustrating and we 're sorry you've been affected. Please DM your confirmation number if you need rebooking help. *TLT https://t.co/6iDGBJAc2m | |
970b4a89cdac510dd52716aa82617626 | Ask_WellsFargo | Customer: This @116827 fraudulent account scam destroyed my life and they got away with it.
https://t.co/4QdFMYQV5C
Customer: @116827 People's account got destroyed I am loosing my home because of Wells Fargo 😡😡👎🏿👎🏿
Customer: @126329 @116827 Ya! WF r numbed animated uncivilian settlers envasion abrasive
Customer: @126329 @116827 Wells Fargo should go out of business 👊🏽👎🏿
Customer: @148878 @116827 Right! And they should use what money they have left to repay the tens of thousands of customers they’ve ripped off
Customer: @148878 @116827 They also don’t do anything their representative take months and the keep saying they are reviewing the case they are working on it then they send my own loan document repeatedly and think that I am stupid and they did everything correct 👊🏽👎🏿😡
Support: I’m sorry to see you feel this way, Kiana. In a DM, please confirm your phone number and I will do my best to assist (no account numbers). Thanks. ^LM https://t.co/q1oBDuYAdh | |
d8bb9288cf526a7a351d06a694d7252b | Customer: I bought a 2-way flight,now wish to cancel@change the return flight as my plan has changed. Kindly advice. My booking no: EGQB2Z | ||
f83e610d028fdb49606712f4cc6f19ee | idea_cares | Customer: @116331 @122869 Why did u activate internet on my no. without any consent? Mr. Minister, plz c this New ways of cheating
Customer: @116331 @122869 I already have Corporate cell with unlimited internet. idea sent SMS of 10GB of free data for 3 mnths and activated without consent
Support: Sorry you had to go through this. DM us your contact no & we will immediately look into it.
Regards,
Nehanka https://t.co/LBfZgLCSfr
Customer: What happened to your promises? Shame on idea for cheating customers and then shamelessly promising action never to implement it
Support: Apologies for the trouble. Please DM us your alternate number as well to get in touch with you.
Regards,
Darshan. https://t.co/LBfZgLCSfr | |
b5fdd1e0a00c79bc443b86a2260fffaa | TfL | Customer: Is the new morning route from the Victoria line to the Jubilee at Green Park going to be permanent?
Support: Hi, this is until mid October when escalator works are completed. Thanks
Customer: Hi, has this been completed yet? | |
08c38940fb115f00f5d0dac46e4ac639 | YahooCare | Customer: is #YahooMail down?
Support: Hi there, I haven't seen a report of mail being down. What issues are you experiencing with Yahoo Mail?
Customer: Well hello there polite bot, tell your masters that https://t.co/vfiTcZfKp1 still gives "Network connection timed out. Please try again."
Customer: @YahooCare Its doing it again this am. #getthebot - "Network connection timed out. Please try again."
Support: Hi, are you still experiencing this issue? If so, please Follow/DM us with a detailed description of the issue. Thanks.
Support: Hi, If you still need help please Follow/DM us! | |
8077f24fd2561d67ef6e84da90b73f75 | hulu_support | Customer: Why do I have to pay for Hulu and have to watch commercials? 🤔😭 @115940
Support: Hello! Commercials help offset our current-TV costs and keep user pricing low. We also offer a $4/mo No Commercials add-on.
Customer: That’s ok I’ll stick to @116602 | |
f39a5f04a73054b678426d39335c9632 | sainsburys | Customer: western rd Hove .Q 20+ long only 3 tills open but plenty of staff on floor as always ignoring the bells.such a badly run store,
Support: Sorry Michael. Can you confirm the time this happened, and did you bring this up with a colleague in-store? Dan
Customer: hi Dan -it's not my job to tell staff the basics of manning tills during busy periods or ignoring the repeated bell rings
Support: Can you confirm what time you visited the store please? We'll feed this back. Lauren
Customer: long queues and staff shakeup. Ignoring the bell !!!!! Aargh
Support: Sorry about this Michael! Which store are you visiting? Robbie
Customer: 2 tills open long q.3 yes 3! staff 'busy' stocking shelves and chatting . Sainsbury's local western rd hove truly awful service
Support: I'm really sorry about that Michael. I've passed this over to the Store Manager for them to look into. Have a nice day! Lauren
Customer: again today and yesterday ...long queues no bell rang and staff ignoring q - who is the store manager !!!
Support: Sorry again Michael. I've logged your feedback for the attention of the Store Manager. Ewan
Customer: also the attitude of some staff is awful ...grumpy and annoyed that they have to serve you no other Sainsbury’s is like this
Customer: more long queues and staff ignoring the Bell ...such a terrible shop !!!!!
Support: I'm very sorry Michael. Can you DM us via the link please with a name/slight description of the colleagues and what they've said to you? Shaun https://t.co/MdMtnTlX6H | |
7af900b18ca11667ff4a6cd4719f40cc | KFC_UKI_Help | Customer: kfc hatfield slow service. 18min food to come. Not fast food
Support: Sorry to hear that! We'll follow up with the store ^KR
Customer: Seems no change at Hatfield KFC so slow for order to come | |
a956646b5a61a005b4b852b87e4cb04b | AirAsiaSupport | Customer: hi
Support: Hi Lau, how may we assist you today ? =) Yana | |
1200d363c44383ab77725acc484bed3a | JetBlue | Customer: mi maleta se extravió en el aeropuerto de cartagena estoy en espera que me resuelvan
Support: Le recomendamos que se mantenga en comunicación con ellos, ya que nuestro equipo Central de Equipaje podrá asistirle mejor.
Customer: Estamos a 17 de octubre y todavía no responden y ya les envíe todo lo que me pidieron y entonces
Support: Lamentamos escuchar esto. Póngase en contacto con nuestra Oficina Central de Equipaje para realizar un seguimiento. 1-866-538-5438 | |
de98ab6e3819115e5a52e5019685e610 | ChaseSupport | Customer: My friend just said @116016 gave his ex gf a credit card in his name and @116016 wants him to go fix it. How did she get it without him?hmmm
Support: 1/2 We will not add a user on the account unless they are added by the primary cardmember. Please have your friend reach
Customer: Mzza
Support: We're here to help. If you have any account questions, please let us know. ^JM | |
6cc7b3d65358b1ca6aadc2d83b0b046a | comcastcares | Customer: Xfinity home security systems are horrible. Had a system for 6 months and have issue every month. Broken again. Not safe 4 fam
Support: On no! I am sorry to hear that. I want to see what happened. Please DM me your service address and number so I can better assist. -AR
Customer: My Xfinity service tv has been going out around 9:30 every night for about 30 minutes. I have reset the system 10 times
Customer: Been going on for a month
Support: Good evening, I am glad you have reached out to us. I can assist with fixing service trouble. Please send us a DM... https://t.co/eZIm03ylne
Customer: For the past 6 months I have had cable service that does not work. I have had countless technicians to my house for service and they are all unable to fix my services. I have asked that I get some help beyond the normal and I get nothing. Does anybody really care.
Customer: Nobody wants to own the problem. They all pass the buck. Send an army. Send a squad. Send someone that gives a damm.
Customer: Ongoing problem. Technicians have no clue. Look at my account and yiu can see all the calls. | |
2c1b72aed99cd4611faab5225ee176c4 | Tesco | Support: Have you tried @264658’s creamy-yet-light #plantbased #icecream?
Choose from vanilla, coconut or hazelnut chocolate.
https://t.co/V5uIbpPeQC
Customer: @264658 If you guys increase your ice cream range at some point in the future could you do that three-flavour one? Neapolitan I mean? I miss that one | |
c154b56fdade7b66f9d8748555e19d5b | Tesco | Customer: - and the chicken is a little pink 😱 #salmonella https://t.co/f4NsOJ90fq
Support: Lastly, is it okay for me to pass your contact details to the suppliers; they may want to get in touch? TY – Claire 4/4
Customer: Unfortunately as this response was only an hour ago and I had this at lunch the entire salad went in the bin.
Customer: So disappointed in @sainsburys energy. @5 should be very wary of them damaging their Brand. Iv had to raise a complaint just to 1/2
Customer: get bck money that we are owed! Their systems and people clearly do not talk 2 each other, meaning the customer is run round in circles! 2/2 | |
d4d6170af89ca4fe3fba497fc8387ee5 | ArgosHelpers | Customer: Fun day when it starts with an @116245 wagon trying to take a left turn from the right lane nearly taking the front off your car
Customer: And to clarify, three lanes, very slight left turn and a rigid vehicle, there is no way he "needed" the space
Support: Ah that doesn't sound to good, please DM us the time and location of this and we will feed it back to driver management team - Sonia https://t.co/n0TiKTi3Th
Customer: @562791 Don't waste your time on someone that has zero road knowledge. Only a fool would attempt an overtake on an articulated vehicle at a jnc. | |
9f4000434e6f9e8ccbbc49c98dbd47f8 | TMobileHelp | Customer: Wtf we spent 3 weeks on this issue and now its back. Fuck I'm out of town. Relying on text. FUCK https://t.co/qpRHlRYc1f
Support: @115913 I want to get this fixed asap, message me and we'll get started https://t.co/Nr93OTtXRx *TaylorBest
Customer: @115913 What can I do to up my data/ hot spit until my billing cycle is up?
Support: @115913 Let's dive in and explore all our options, Cathie. Please send a DM our way to start. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 I can't get dm to load
Support: @115913 Thank you so much for the DM, Cathie. We'll be responding in kind as quickly a possible. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 Gee Tmobile, I almost bought your lame excuse about it not being my data plan but my location. Well geez my tablet that not out of data work
Support: @115913 We always want to take great care of you Cathie and sort this out. Please DM us. https://t.co/lH0SH5fy2m *MikeRice
Customer: @115913 Have poor signal on tablet yet have data when signal good.
Customer: @115913 I don't have enough data to load dm. When you cut back you really cut back. I have good signal on phone. No data
Support: @115913 We just sent you a DM and we look forward to hearing back from you. *JennaLundh | |
77c0ff8365400d4b22997bb6d2e71ae9 | sprintcare | Customer: #NOMASCORRUPCION @116447 Estados financieros auditados de los clubes y declaración de bienes anuales para dirigentes.
Customer: @116447 Hola José Luis, soy Claudio Martínez, de France 24 en Español. Necesito comunicarme contigo. Podrás darme un contacto. Queremos entrevistarte para nuestro noticiero de las ocho
Support: Reenviaremos esta información al departamento correspondiente. | |
8210154e139d064cd4eba401c2721c19 | HiltonHelp | Customer: Subscribe to my YouTube channel
https://t.co/ybA3eJE5hp 💖
Customer: @126972 🦄B6603224/CA🦄
I HAD A HORRIBLE STAY AT THE HILTON GARDEN INN LOCATED AT 2200 🚔SHUT IT DOWN🚔@119341
👯🎫🔥👩🍳💸🦄 https://t.co/sIEWMml6Z2
Support: We're sorry for the troubles. Please follow and DM us your confirmation number so that we may assist. Thank you. IR
Customer: https://t.co/jl3uX5TEVM
Customer: https://t.co/JpprBXseFz
Customer: 🦄Miranda K.Duncan-Puritz🕯Room #329 HORRIBLE STAY 10/13/17 🕯 https://t.co/bgldnmNFMD
Customer: https://t.co/2z9h2tH0LD
Customer: 🎫☎️@119341 https://t.co/ds8ZBJGPxz
Customer: 🕯@119341 🎫
🦄B6603224/CA🦄🏓@426982 👯 https://t.co/1xrU4VAlaO | |
ccd43cb64de7978af1366c557aa0393f | British_Airways | Customer: And still no response following racist comments from representatives of @British_Airways @1462 @120910 🤔 nice good training
Customer: @1462 @120910 I wonder who I can complain to about tolerated racism @120911 by staff representing U
Customer: why is it that in addition to racism at the lounge in Shanghai on my way back from Singapore my suitcases get damaged?
Support: We're sorry to hear your baggage got damagaged, Christy. Did you report this at the airport? ^AC
Customer: Yes and still nothing. This is the second time my luggage has been damaged and nothing
Support: What happened after you reported it, Christy? Did you get a reference? ^SR
Customer: I didn't get anything. Last time the gave a slip but I didn't get given one only told someone would be in contact
Support: contact telephone number we can try and assist you. ^Kit
Customer: Annnnd still nothing 👍🏾 excellent job BA so much for being a loyal silver member
Support: Hi Christy, we asked you for some info back on 17 August but we can't see that this was ever received. Can you send us this info please? ^HP | |
b3f1341faaf24306af2cac11577b7dd4 | Ask_Spectrum | Customer: How ironic: my connection is timing out while trying to load the "pay my bill" page for my shitty @115955 internet
Support: I am sorry for the poor experience. Can you please DM the full service address and name on the account, as we ass... https://t.co/leHq20NhU6
Customer: No. | |
ccb0e511a8cda90563826229682651f5 | Uber_Support | Customer: I feel that @53840 should partner with @115877. Match made in heaven.
Support: We're working hard to expand our UberEATS restaurant coverage area - stay tuned for updates.
Customer: Any update on this?
Support: We're always working to add more options and increase our coverage though. We hope you'll stay tuned as we're expanding every day! | |
bf501587923488dd38b6b2ea2d626ded | Delta | Customer: Huge thank u 2 @Delta @116147 @120943 for dozens of amazing agents & staff who made morning amazing b4 leaving 4 #Europe #travel ✈️🙏🏻🇺🇸
Support: Hi, there. Thank you for the kudos. We appreciate you flying Delta Air Lines. Enjoy your flight! *AJL
Customer: @753503 https://t.co/bRTYYpx3pN | |
a07db94cd7adec8a40b4762ef4ab75ca | MicrosoftHelps | Customer: The strips on the bottom of my Surface book are coming off. Fix available?
Support: Hi Wes. Let's investigate. When did this issue start? Can you send us a picture of the issue so that we can properly assess it?
Customer: Started happening in the last week. Will push back on for a bit then comes back off. Both strips on the bottom of the unit. https://t.co/jSbvpAemfj
Support: Since it is a hardware concern, we suggest that you visit the nearest local Microsoft Store for personal one-on-one assistance.
Customer: Thanks for wasting my time. Finally got to a store and it was no help for me. You don't have replacement strips for the bottom of my surface book. Pretty dumb to allow me to have open holes on the bottom of my laptop.
Customer: Lots of chatter before, zero now eh? Very telling Microsoft. | |
28908b3f34200fcba19dde9e340f0d9b | ATVIAssist | Customer: will my digital version of mwr work without the infinite warfare disc now?
Support: Hi. The existing Legacy Edition of IW will remain unchanged. You'll need your IW disc to play MWR. ^DL
Customer: Y
Customer: @ATVIAssist Wow. Makes perfect sense Activision... NOT!
Support: I apologize but your version of MWR is directly tied to the Legacy disc. Please let me know if you have any other questions. ^TV
Customer: @375434 How about giving a license to the standalone version for Legacy disk owners? This is a really poor turnout from Activision. |