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73e0b98ff766f66be8bd959027394353 | Postmates_Help | Customer: such a great idea poorly executed. What a shame.
Support: Hello! If you are having any issues, please DM your account email address.
Customer: No point. Your customer service department is useless. I've contacted them with every issue I've had.
Customer: @Postmates_Help No response? Not surprising. 👏👏👏 | |
58658a21b8d6b7930fed65de52bffa9b | XboxSupport | Customer: Anybody know what's wrong ? https://t.co/pmO9ry77v2
Customer: @366761 @66835 Bullshit xbox
Customer: @366762 @66835 @115786 @XboxSupport
Support: Hi there! Let's be sure to work through all the steps here: https://t.co/VVhl1hR7yZ ^BL
Customer: @366761 Deffo a bot wrote that lmao
Customer: @366761 Xbox support plz follow me ❤️ wuv you
Support: @366761 Sike, no robot's or automated responses here. All our your tweet's are reviewed by real people. Let us know if you ever have a question. ^IS
Customer: @366762 @366761 Can you follow me? | |
56c9f3b5e4eb6eb61dd9ff548989a52d | idea_cares | Customer: idea 4G speed at my location, Dighi, Pune. Even after complains no difference. https://t.co/j3s1yFnpop
Support: Sorry for the inconvenience caused. We have noted your concern. Our team will get in touch with you soon. Regards,Sneha.
Customer: Idea your making new records every day. How I an supposed to use 1GB 4G at this speed? I would like a refund. @116590 https://t.co/9x6BLpk5NK
Support: We have done best optimization by serving site, to improve coverage for your location. observe the service for few days.
Customer: I "observed" the service few days and it is getting worse.
Support: We wish to affirm that your concern has been discussed & resolution has been communicated.Regards,Leesha
Customer: Everything done and said but problem not resolved.
Support: Sorry, you had to go through this. We are working everyday in improving our services, kindly bear us for sometime.
Customer: Please let me know how to port out of Idea.
Support: Welcome to Idea family, please Dm us your contact details and your area pin code for better assistance.
Rgds,
Sagar.
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Customer: I am waiting for 2 months to resolve my issue. Read the thread from beginning.
Support: Please DM us your number so we can check and revert you back. Rgds, Yogita https://t.co/LBfZgLCSfr
Customer: I Don't want to go in circles. Issue is not resolved and if you don't want to resolve it, so be it. I would simply switch.
Support: Apologies for the trouble. Request you to kindly elaborate your concern one more time to assist better.
Rgds,
Darshan.
Customer: This is my concern. 0.66 mbps speed. Can you call it 4G? https://t.co/KI1ZPLCKNm
Customer: Please let me know how to safely close the connection and dispose off the sim
Support: As per our telecon, your issue has been initiated under SR# : 1-143230355565 & you shall hear on the same soon. Heetali | |
3409e9bc72a055fd473e63513b46aa44 | AmazonHelp | Customer: When shall I expect the payback of SBI card offer of 10% discount on my new kindle paper white purchase??? @137341 @115850
Support: Hey, the cash back will be credited to the eligible customer’s card account latest by November 12, 2017. (1/2) ^GK
Customer: still did not receive the cash back, please see to it early...@AmazonHelp @130723
Support: I understand your concern regarding the cashback. Could you let us know if the time frame mentioned in the T & C has passed? ^AP
Customer: No the timeline mentioned in mail is 12 NOV , but I purchased in August, so looking for my cashback. Order no : Order #405-3134589-8196330
Support: to the eligible customer’s card account latest by November 12, 2017. (2/2) ^JS
Support: As per the terms and conditions in the offer, the applicable cash back under this Offer will be credited (1/2) ^JS
Customer: How do i know if i m even eligible or not, i have used sbi card and purchase was above 5000
Support: on https://t.co/n9bqaQ5781 App, you will be entitled to avail the cashback offer. (2/2) ^JS
Support: As long as Rs.5,000 or more is charged to your SBI Debit Card or Credit Card while making a purchase (1/2) ^JS
Customer: Okay thanx for the info, waiting for the cash back.
Support: Cheers :) ^VH | |
202a791eb1026216b23c94354843a871 | SpotifyCares | Customer: Hey @115888/@13281 why has offline scrobbling not been implemented yet? /cc @SpotifyCares
Support: Hey! Last.fm scrobbling doesn't work in offline mode, but you can show your support here: https://t.co/QaN6oU77TO 🙂 /RC
Customer: @423090 THIS IS SO SAD! @13281 | |
203bb8c571a89789559985189c29e4bf | AldiUK | Customer: Any chance of introducing pink grapefruit to the no added sugar high juice range? Sainsbury's & Tesco stock it so guessing it sells.
Support: A great suggestion, Anna! We'll make sure that it's passed on to the team here.
Customer: Hello, any vibes from the team yet as to whether it's a yea or a nay? Fingers crossed my end!
Support: We've not heard anything yet, but we'll pass on your comments!
Customer: Hello, how would I find out pls, if the team gave any consideration to suggestion to add pink grapefruit to no added sugar high juice range?
Support: Hi Anna. If you'd like to send us a DM about this issue, our customer services team will be happy to assist further. Thanks.
Customer: Thanks, I will, it’s not an issue as such, more just a polite request for consideration! Cheers. | |
69b3ca37905d266c6c2c451bc6b0e879 | AmazonHelp | Customer: is the drop in 'intercom' functionality available in the UK?
Support: Hi Arif - currently it's not available in the UK ^TD
Customer: Is there an ETA?
Customer: @AmazonHelp Is it there now? The "calling" feature that the US component depended on is now live in the UK (end of last week)
Customer: @AmazonHelp It is - frost has started leaving me offensive messages already. | |
38069057d031e4b92a293945c3967844 | VirginTrains | Customer: What is happening to the 5pm service from Edinburgh to a London Kings X?? Please advise thank you! ❤️
Support: Hi Perry this is a @120576 service so we'll pass this over for you ^HP
Customer: @120576 Hi so I got a refund but it wasn't for the full amount of £42.90 which was the fare from Newcastle to London & you've only re payed me back £21.45. It was a full delay over 60 minutes so I should be refunded the full amount of £42.90 not half how can I go claim remainder £21.45?
Support: Hi Perry, the team at @120576 will be able to advise further on this for you ^HP | |
5eae1def7c68a55920f7652a5a93bcf6 | Delta | Customer: Partner lounge info in app always poor. Can you send to get corrected? This is FCO. None in B or C, one in D, two in E. https://t.co/VIZok7l8Z3
Support: Hello James, I'm really sorry for the experience! I'll get this reported right way. ^HCN
Customer: FYI. Not resolved yet.
Support: Hi James, thanks for contacting us. Is this about the iMessage issue? *HKC
Customer: Nope. Look at the thread https://t.co/bGDNDvjD29 | |
80c10995c51d1570fe5bbb957eaaa3b3 | Kimpton | Customer: Adopted the handsome Mr. Rocky from the #VSGSR. Spending the day at the hotel becore we drive back. This place is da bomb. @Kimpton https://t.co/vHJySvOHNL
Support: Mr. Rocky is adorable, Cath! You guys are visiting again soon, we hope.
Customer: We weren't planning on it but ended up visiting sooner than we thought: we spent a week at Van Zandt in Austin after Harvey. Another gem! | |
16e89b5686adf67339bec5f71636a007 | HotelTonightCX | Customer: Don't ever use @148884 !! Always a bad experience !! Waste of $400 😡
Support: Oh no, that isn't what we like to hear! Send a note to __email__ and we’ll look into this! | |
9033b729ad34a92d74eda8e4b86e864c | VerizonSupport | Customer: opened the my fios app and it was someone else's similar name and account. Logged out and back in. Fixed. But strange.
Support: That is strange. Keep us updated if anything else weird happens like that. ^BCW
Customer: Opened up my fios account to look up my account number and it’s not my account. Someone with the same last name. What’s up with this?
Support: That's not good at all! Allow us to take a look. Please follow and DM so we can continue. ^DDG
Customer: I did an online chat with someone. They said they would file a ticket and I would be contacted via Twitter. Haven’t heard anything yet. But it happened again. (Open fios app and see someone else’s name and account.)
Support: Let's check on it for you! Please return to the secure chat at your convenience. ^DDD | |
b6188845de6f0bda70f0e28985a495c6 | AskPayPal | Support: All of your information is security stored and will be protected. If You have received a notification that you wi... https://t.co/WVtdPspSTB | |
efb098c1704a92e8fbeef5197bdcd100 | hulu_support | Customer: what's the status on getting Hulu live up and running with Roku? I have a house full of Roku and want to try Hulu live.
Support: Hi! We don't have any updates to share but once Roku receives our new app, we'll post it here: https://t.co/hSYmUd2sv7. Stay tuned!
Customer: What's the hold up to releasing this on the roku?
Support: Hi again! We don't have any more details to share at this time. Rest assured we'll continue to voice your interest to our team. 😉👍
Customer: So finally Roku but I can’t use the Roku 2 that I have all over my house?
Support: Apologies for any disappointment! Roku 2 isn't included at launch, but we'll let our team know you're on the lookout. 💚
Customer: I love the interface. Only problem i have is the buffering. Why does it buffer so much?
Support: Yikes! If you're watching Live TV, it does demand more from your connection. Let us know if these: https://t.co/DPycTgStSF help.
Customer: Tried it. Still buffering to a point where it says cant play video. I have 40 meg sustained connection. My Roku is hardwired from router
Support: Oh no! Thanks for this update. Call/chat (https://t.co/6YdK7bvQN7) if these don't take care of it for you: https://t.co/wAoEicy9CF.
Customer: Still buffering
Support: We're sorry to hear that! Thanks for giving them a shot. Call/chat so we can take a closer look together: https://t.co/6YdK7bvQN7.
Customer: Or*
Customer: It’s weird bc it doesn’t do it on WatchESPN app it PlayStationVue. I really want this to work out. I love the interface.
Support: Got it. We definitely want to see how we can smooth things out. Whenever you have a free moment, call/chat for assistance. 👍🏻
Customer: Have you seen or heard of issues where audio doesn’t match the video?
Support: No reports of such today, but we'd like to help. What show/season were you watching & at what interval? Was this after a ad break?
Customer: I was watching college football show on espn
Customer: Still a buffering mess too.
Support: Gotcha. Usually audio/video sync problems have to do with connection issues. Please call/chat when you can: https://t.co/6YdK7bvQN7
Customer: What will it help to call and chat?
Customer: Im sorry I don’t really have time to do that. I have plenty of network connection and the Roku is plugged directly into the modem. (1/2)
Support: From there—we'll have a further support reach. We'll be able to assist in real-time, grab account info and try backend adjustments.
Customer: Is there anything elS y’all can do about buffering? I don’t have time to call or chat with support.
Support: We can suggest comparing your speeds to our requirements: https://t.co/8x1k3V3gxT but over chat/phone, we can def further assist!
Customer: I get 40-65 megabite sustained speeds
Support: Your speeds look good! We'd love to look into this buffering further. If time permits in the future, please reach out by phone/chat
Customer: How do we chat?
Support: Hey, Josh! For one on one support via Live Chat or by phone head to: https://t.co/6YdK7bvQN7. 👍🏽 | |
f8958e084177d0f1cc42aa403209b8f6 | HotelTonightCX | Customer: super disappointed in your customer service online. Booked a room with two beds, got one bed & a couch.
Support: Oh no! Please DM us your booking ID or give us a call 800.995.6698 so we can look into this right away! | |
805493d2f41eed4279943a1e9b6a1f5a | HotelTonightCX | Customer: @162768 really disappointed in your customer service mgr. Our room was not as described. We paid more and got less.
Support: We’re very sorry to hear this. Please DM us and we’ll look into this right away. | |
26bcc7422d198a82c4ddf0e6411c3f71 | idea_cares | Customer: @116331 ur network sucks. Porting to Voda
Done multiple complaints no action taken. No internet on roaming n network @ hom
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Customer: Dont worry already ported to Voda. | |
7edfa9e389b68fcd3deb5d5500b1c96d | SpotifyCares | Customer: Seriously @115888... why can you not keep your app in working order?
Support: Hey Jenn! The cavalry's here. What's happening exactly? We'll see what we can do /AU
Customer: Wow, I really don't do twitter much anymore, just saw this now. It often doesn't load my library, the artists are there but no music.
Support: Hey Jenn, nice hearing back from you! Does this happen when you stream your music online or when you listen to your downloaded tracks? /JN | |
7807d1a2e6e33e6ca7c259abdd4be88a | sainsburys | Customer: really unfair that alpro only has unsweetened yoghurt in mainland Europe and all their yoghurts in the UK have sugar
Customer: We really appreciate your feedback and know there’s lots of demand for our zero sugars Big Pot in the UK. Keep your eyes peeled…
Customer: Legends @sainsburys https://t.co/HY2et3gVP7
Support: Enjoy! Sam.
Customer: Was difficult to enjoy given that I continued the shop to the ice cream isle and you had 9 varieties of Ben and Jerry’s but no vegan variety
Support: Sorry Mansi, we're hoping to have the vegan Ben and Jerry's on the shelves by early 2018. Ewan
Customer: Thanks for the info, I look forward to it
Support: Not a problem! Ewan | |
7104e5d41417c5930409d9e8df2a9952 | AmazonHelp | Customer: Bargain? Or unusable tat? Portable DAB+/FM radio, with SD card player, for £1. Includes delivery. Of course I have. https://t.co/npmJrwn4BL
Customer: Did anyone ever get one of these? Had to get a refund from Amazon in the end.
Customer: Nope. I've asked @115830 for my money back, but heard nothing. It's only £1 I suppose, so I gave up navigating the website for a fourth time to try again.
Support: I'm sorry you never received your order. We recommend contacting the seller from your order details: https://t.co/JO04ymsXzO. If they don't respond within two business days, you may be eligible for our A-to-z Guarantee: https://t.co/RZ4WyxyfLf ^MB
Customer: I have done, a number of times, but no response. Your consumer guarantee - which I couldn't claim since your website wouldn't let me - has now expired. Order# 203-6214140-5848318
Support: Sorry! That first link is incorrect, you can reach out to us via this link instead: https://t.co/9nqdpFyGgg ^CL
Support: We aren't able to view your account details on Twitter, but we would still like to help. Please reach us via phone or chat here: https://t.co/ijxJ9jCwr9 ^JS
Customer: Thanks. Fixed - and my entire pound is coming back to my account. Thanks | |
6f3a5fd1f3b99e05b0ce702605e6b406 | AirAsiaSupport | Customer: Need comformation, depart flight no: D7312 on 12/1/18 time 22.35. return flight no D7313 on 19/1/18 time 5.50.
Yew Sun Loo
Support: Hi Tony, may we have the guest's full name and the Bank's transaction ID to check? -Floi
Customer: Loo Yew Sun
Ref no :#63159846
Bill no:D7AJPM5JX11081739128
Support: It's confirmed, Tony. We've corrected the email and resent the itinerary. Thanks. -Floi
Customer: Yup just recieved e mail comformation n booking no , thank u.
Customer: @115798 How come they are no points given on my new purchase of flight , i only see points frm previous balance, isnt it auto update, Pls advise, TQ
Support: Hi Tony, Points are credited 7 days after departure if your BIG ID is updated in the booking during booking process. -Floi | |
8f0b03b4840b5f28a9888d4d70569a7f | CoxHelp | Customer: have spent several hours past 3 days emptying trash in my account. Must be a better way than 50 at a time!
Support: Yes, go to "Manage Folders" on the left side of the screen; click the icon next to Trash to "Empty Folder." -Derrick
Customer: Thanks, Derrick! Appreciate the response.
Support: You're Welcome, If you have any further concerns please reach out to us. -Xavier | |
0d31423cc7d1f427d99c30a6d4d9acbd | HotelTonightCX | Customer: We have 4 different hotels booked for the adventure this week... shout out to HotelTonight for these prices though!
Support: WOOT!! Thank you so much | |
6d5f9726cce765437d249d9eb8ca2e3f | SouthwestAir | Customer: what's your policy on people saving seats for others who board in the zone after you? (Saving even more than one seat)
Support: All flights are open seating, and we don't have a policy for or against saving seats. We apologize for any frustration. ^CD
Customer: open seating and no policy against saving seats are mutually exclusive concepts. SW creates a hostile environment and loses EB $.. No upside
Support: We appreciate this feedback, Tracie. Rest assured we will pass this along. Did you purchase EarlyBird today? ^LJ
Customer: Yes, I did purchase early bird the last time this happened
Customer: But, I don't anymore since it's worthless with seat savers blocking entire rows for family in C boarding group | |
e748fae5618421b35642bcd3b81cc034 | Postmates_Help | Customer: Canceled delivery right before #gameofthrones?! Never using postmates again!
Support: @116057 Nooooo! We're so sorry to hear this. Please DM us your account email so we can make this right.
Customer: @116057 OMG, I gave @116057 another chance and the order went from being delivered in 30ish minutes to 1.5hrs. Fool me twice…
Support: Oh no, that's not what we like to hear! Please DM us your account email so we can look into this.
Customer: It’s back down to 47 minutes… still feeling disenchanted, unfortunately. | |
0f6fddd2240377eff2237c09ddc76274 | airtel_care | Customer: You are frustrating me. I hate being frustrated. @118424
Support: Please state the issue being experienced along with the affected number. Thank you.
^JC
Customer: check this thread. it's been 2 months. | |
749ef9f807e0914ebcf554f5aac300c8 | AirbnbHelp | Customer: first timer coupon code?
Support: Hi Rick, welcome to Airbnb! Did you sign up via an invite link? If so, you will be able to see Travel Credit under Your Profile. More info: https://t.co/CFUCg4nxIh. Hope it helps! | |
83692083a9f23c46c867103809a7472b | Uber_Support | Customer: @Uber_Support The Uber Price for 13 KM at 9AM in Chandigarh.
Drivers Says, there are more than 10000 cabs in Tricity
#Fare #Cost #Uber https://t.co/sHYdaQyJl6
Customer: @Uber_Support @116288 @115873 What is your Support level . 00000000 ?
Customer: @Uber_Support @116288 @115873 Still any update ???
Support: We'd be happy to help out if you have an issue. Please reach out at https://t.co/zUe0dj6yoX or through in-app support so we can connect. | |
7a3ed0f5d02af0a56e3828a254de4b2b | Uber_Support | Customer: not able to use promo code?
Customer: Why you aren't sending any promo codes??????
Support: Happy to help! Send us a note here, https://t.co/fyn3pRpCG3, and our team will follow up. | |
a26511d7cd57743613663b25e20cafd9 | comcastcares | Customer: wtf #comcast outage until 3:22am that's pretty precise and also effed up. so assuming a refund the monthly bill there eh??
Support: Hello. I would like to help with any service issues. Can you DM me the phone number and address associated with your account? -Ra
Customer: No help but thanks anyways! | |
c9f8eb8b7c1ff98c6a07d3c239262775 | airtel_care | Customer: Free flow traffic towards IBEJU LEKKI from LAGOS road Epe @145585 @airtel_care
#TELTrafficReport
Support: @12207 Do you know you can dial *141# to view, select and activate your preferred data bundle. ^ED
Support: Hello Do you know you can dial *902# to activate and deactivate VAS services on your line? Thank you for choosing AIRTEL. ^ANopo | |
d3cd9c2391ab5e3232620bf336582dad | Safaricom_Care | Customer: I know the relevant guys are at work " Service Request 1-CKA4G1L" ikishindikana transfer me to another platform or reverse💵
Support: We are following up on this and you will be contacted and advised. ^EM
Customer: " Request 1-CKA4G1L" ever gonna call back???
Support: The issue is still being addressed . You will be advised once done. ^AA
Customer: issue still not resolved " Request 1-CKA4G1L" av just dialled *485# to confirm
Support: Hi Okwiri, apologies for the delay.We will get back to you with feedback.^CH
Customer: give me a fixed date for fixing " Request 1-CKA4G1L" from 27th last month ikiwalemea kindly refund
Support: Apologies Okwiri, we kindly ask for your patience as we follow up on Zidisha renewal issue. We will advise you once done. ^KW
Customer: is there any outlet that has Nokia 6??
Support: No at the moment, they are out of stock.^JU
Customer: has the shipment for Nokia 6 arrived?
Support: We currently do have that device in stock. See https://t.co/qf8OywF0Mh ^MU
Customer: is lipa na mpesa okay? Transactions are hanging
Support: Hi Okwiri, M-pesa services have been restored. Apologies for the inconvenience. ^SD
Customer: is nokia 6 available?
Support: Hi Okwiri, sorry this is not available yet visit https://t.co/qf8OywF0Mh to view available phones.^WK
Customer: when is 6 coming?
Support: We will notify when available. ^RI
Customer: LKE677CLO0 Confirmed. Ksh160.00 paid to NEW HOPE CHEMIST..1 on 14/11/17 at 8:34 PM.wrong till # (0704146809) kindly help
Support: Reversal has been initiated. You will be notified once completed. ^IZ | |
602490472047cf28fb45fc263c335382 | AmazonHelp | Customer: Schade. Nutze @115825 (bzw. die Vorgänger) seit 2006. Unschön, daß man das aus Presse erfahren muss...
https://t.co/9W18ucusDw
Customer: Oha, 24(!) Min später kam die Mail, "Wichtige Informationen zu Ihrer LOVEFiLM-Mitgliedschaft". So ein Zufall..
Customer: 15€ Rabatt auf den Fire TV Stick und den letzten Monat umsonst, das tröstet etwas
Support: Na, das ist doch was :) ^MF
Customer: Allerdings wurde mir der doch am 2.10. der Monatsbeitrag abgebucht. Was isn da los? https://t.co/7i3oIm1hpD
Support: Melde dich bitte im Support zur Klärung. Wir können hier leider das Kundenkonto einsehen. ^TG
Customer: Ok, mach ich. Übrigens ist auf der Hilfe-Seite https://t.co/hFC4XOgGG1 der "kontaktieren Sie uns"-Link zu https://t.co/aUfG3QrZTW kaputt
Support: Versuch es mal hierüber: https://t.co/zpcMhrsdax Viele Grüße ^TR | |
a59afadc4e3b4271c342a809e144bf1b | HotelTonightCX | Customer: help? Reinstalled already. https://t.co/pzW0STIXWG
Support: Hello there, it's possible there's a connection issue. Can you give us a call 800-995-6698 (24/7 and toll free)? | |
874ef9ecc936e400150e1d284a3966e3 | Delta | Support: We have new snacks buzzing around the cabin. Be sure to grab some next time you fly with us. https://t.co/qvF5Q6bFRW
Customer: Hoping for some #chocolate too
Support: Thanks for traveling with us. We appreciate your business. *ALS
Customer: Love you Delta
Support: We love you back! ❤ *HJB
Customer: 💖 PINK month for breast cancer awareness | |
69a80057cd922b741c132d9ffd8b5582 | HotelTonightCX | Customer: Not only has @148884 made sure we were in safe & super hip hotel rooms throughout tour - but they also have the best customer service!
Support: WOOT!! So happy you enjoyed you stay | |
abffe94c14028053f9218cac8bd52ad5 | SpotifyCares | Customer: Everyone always says @115888 is #1, but anytime I make a playlist there all it does is play random music not on that playlist. https://t.co/5Y9Cedjaw4
Customer: Another day, another playlist on @115888 refusing to play any songs that are actually on my playlist...just whatever songs it wants 🤷🏼♀️
Support: Hey Sydney! Help's here. Can you let us know what device, operating system, and Spotify version this is happening on? /RO | |
495e668584f6749fb3c3cb34d0b6d3a5 | AppleSupport | Customer: the page to reset your Apple ID is not working
Support: We can help. What's going on with it?
Customer: @341873 Any success with this? Apple ID page showing an error and i need to change a password
Customer: @AppleSupport Yes all fine now thanks
Customer: @AppleSupport I got there in the end, had to edit the URL to a UK address and I was good to go. | |
94e8de43075d2ff18bcfd689d725a8c3 | AmazonHelp | Customer: with reference to my earlier tweet I haven't received any conversation from ur side @115821
I have already drop my details
Support: Hi, I've checked and seen that we haven't received your details. Kindly share again and we'll reach out to you soon. ^MA
Customer: I have already dropped it in Amazon account __email__
And inbox u my number so u can contact me
Jay hind
Support: We've sent a correspondence to your registered email address, request you to check the same. 1/2 ^SH
Customer: got it shukriya
Support: It is always our pleasure! Do keep us posted for any further concern. ^AM
Customer: I have order on 6 Oct received a defective product after 25 days and till today nobdy cm to take the the product back
Customer: since last one and a half month m struggling to replace my order after so many msgs there is no action from ur side
Now wt nxt
Support: I'm sorry about the defective item delivered and pending return. Kindly share your details here: https://t.co/beaaDm0muc and we'll help. ^GK
Customer: i have already shared my details many times through mail and directly from my amazon account too
Customer: yes
Support: Have you sent your details from the link shared above by 'GK'? Keep us posted with an update. ^HR
Support: I'm sorry about the stretch. You may respond to the email correspondence sent by us. We'll get back with an update. ^SB | |
78184e8ab8ea03954de72991f7576b7a | British_Airways | Customer: the most repulsive and indignant service I have ever received in over 500 flights. BA terminal 5 staff=worst cust. service
Support: Sorry to hear that, Cris. Could you DM your booking reference, email and contact number with details of what happened? We'll feed it back.^K
Customer: It seems pointless and hopeless, I have tried speaking to a number of your staff and no one seems to care. | |
067c02915946b4cbf4f04685256b7d99 | AmazonHelp | Customer: .@115825 Rick und Morty auf Prime? https://t.co/OvSxo5P4UF
Customer: ?
Support: Können wir dir helfen? ^DW
Customer: Wie kann ich denn Rick und Morty auf Prime schauen?
Support: Im kostenlosen Prime Angebot ist die Serie leider nicht verfügbar. Gegen Gebühr aber gleich hier: https://t.co/2vLLYmhrOk ^DW | |
a851ee269c2d985f40e8c8ce8478ebe4 | Tesco | Customer: All 3500 @Tesco stores will stop selling plastic bags. This is huge news! https://t.co/Fn9g55kkmV #stopsingleuse #plasticpollution https://t.co/RhW7mzX2mk
Customer: @Tesco They should and could do a lot more. The amount of packaging in fruit and veg alone is ridiculous. #plasticpollution
Customer: @243759 @Tesco I agree!
Support: Hi Brenda, there are no current plans to stop bags for grocery home shopping - Allyn
Customer: Can you ask customers to give bags back next delivery for re-use?
Support: Hi Brenda, our customers are welcome to return the bags to the driver however the standard 40p charge would still apply. Charlotte | |
fb1b9c425b41b6cf208e78745e315a3a | AmazonHelp | Customer: @132994 @139570 Didnot get the cashback from SBI yet, bought OP5 online on the launch day
Support: Hi there! The cashback will be credited to the eligible customer's account by 28 September 2017. Request you to wait. ^MA
Customer: Hi. Amt not yet credited. Pls provide details if done
Support: We’ll look into it. 2/2 ^SB
Support: I’m sorry that you haven’t received the cash back. Please reach out to support team here: https://t.co/vlvfJr4nN9. 1/2 ^SB | |
fa03ead9975b73f6c1fba2b3868c4f8b | marksandspencer | Customer: Way to go @marksandspencer..a fermenting smoothie to top off a terrible Monday. Thanks so much. https://t.co/1XWMWyXn6R
Support: Hi Ria. What a rubbish Monday! :( Thankfully it'll soon be over and everyone can get back to thinking about the weekend! Really 1/3
Customer: Thanks @marksandspencer | |
a9274899f02bbb0695fc6baf4699d7a9 | AskPapaJohns | Customer: your app SUCKS won't accept my gift card. Try again guys because the app is garbage. #papajohnssucks
Support: We're sorry to hear this, Vincent. Can you DM us a screenshot of the error you've received? | |
e5fe6acacb2eb442232c4b2d7dcb7781 | JackBox | Customer: Guys. I'm so obsessed with the new Smoky Jack Chicken! Go get one too! @JackBox #Ad #CraveVan #iHeartJackInTheBox https://t.co/I22A0RNug0
Support: Great pic! Can we feature it on our site. Respond #cravevan if you're 18+. More info visit https://t.co/YehurXkW9u | |
8f26359a0b2b51aa828676b5c6982a90 | Delta | Customer: disgraceful that you change a flight from round trip to layover should be 1.5 hour trip home from thanksgiving will be 6 #norespect
Customer: @delta starting an 8 hour trip home because you changed a direct flight to a connection!! Hopefully no delays. #lostadaywithfamily
Support: Ellen, I am sorry for the schedule change. I hope that you have a smooth transition home and no delays as well! *TBW | |
dbaf64888352ce1505a0ed3b52213b61 | ChipotleTweets | Customer: I love you
Support: Aw, you! -Patrick
Customer: send me some burritos | |
67558bb144f9c2c56eba8850e369ea8d | ChipotleTweets | Customer: when will the newest store in Vancouver Canada 🇨🇦 open for business? Thrilled to be in walking distance again 😁
Support: Looks like we're planning on September/ October. -AC
Customer: Any update on your opening day? Thanks.
Support: We're hoping to open next week if all goes as planned. -Gabe | |
91bfb63351da555aa1bb85feb6a3f565 | British_Airways | Customer: Sent letter recorded delivery 24/7. How long should I expect to wait for response? Thanks
Support: Our Customer Relations work on cases in order of date received, Chloe. You'll get a response soon. Thanks for your patience. ^Liz
Customer: Thanks, could I have an idea then what dates are being dealt with now?
Support: I'm afraid we wouldn't be able to give an indication, Chloe. We'll be in touch as soon as we can. ^Gareth
Customer: Now waiting for a response to a response, this is taking months!
Support: your response and contact you directly as soon as they can. We appreciate your continued patience. ^Steph 2/2
Customer: still nothing, not even an acknowledgement of receipt.
Support: disruption. Please be assured a member of the team will be in touch, as quickly as possible. ^Lisa 2/2
Support: We understand the wait must be frustrating, Chloe. Our Customer Relations team currently have a bit of a backlog, this is due to recent 1/2
Customer: got the response. Main issue of my complaint completely unacknowledged. What a farce.
Support: The agent will address any further issues you have. Thanks. 2/2 ^Liz
Support: We're sorry you're unhappy with the response you received, Chloe. You can reply via the blue link at the end of the email. 1/2
Customer: I've done that. Twice. Will I wait 2 months for a reply now?
Customer: the promised contact still hasn't happened.
Support: contact you directly. 2/2 ^Linda
Support: Hi Chloe, your case will be reviewed again by the original agent and their Line Manager. Once completed, the original agent will 1/2
Customer: still nothing. Are you still dealing with a back log 5 months after the event?
Support: Sorry you're still waiting for a reply, Chloe. We'll be in touch as soon as possible. ^Sophie
Customer: I still haven't been contacted, I would appreciate a response as need to book a flight for a wedding.
Support: Hi Chloe, we're sorry for the delay. Our Customer Relations team work in a date order so they'll be in contact with you soon. 1/2
Support: We appreciate your patience at this time. 2/2 ^JulieR
Customer: I'm responding to an unsatisfactory response to my initial claim. Do I go back to the beginning??
Support: Sorry to hear this, Chloe. Have you responded at all via email? ^Lisa
Customer: Yes, twice now.
Customer: I was told on Twitter that a supervisor would review my complaint and I'd be contacted. Nothing. Again.
Support: Hi Chloe. I tried to call you twice today and left a voice mail. Please let us know the best date/time to call you back. Thanks. ^Monica
Customer: Nothing on my phone. Please could you email me a number I can ring? | |
e98eae5811dc1354b41fb49309b38116 | hulu_support | Customer: did the first season of #RegularShow always look so low-budget, or is it just @115940? and it sounds like they changed the voices a little too
Support: Hey! We can assure you that this show was delivered to us in the original, un-retouched formatting. We'll share your feedback.
Customer: truth | |
cb0f99cff37bc076454317e370b8370a | British_Airways | Customer: Disgusted with the customer service @British_Airways 20 calls & they will not work with us on our vacation plans. Customer Service SUCKS!
Support: What help were you wanting, Barbara? It's hard to know how we could work with you, flights go to specific places at specific times. ^Hel
Customer: I spent 6 hours on the phone trying to get a seat next to my husband on a flight from LGW to TPA to no avail. Great customer service.
Support: We're sorry we couldn't offer a resolution to your problem, Barbara. We're unable to guarantee seats together under any circumstances. ^GH | |
4cd556a7c30380f3b71677697712d18a | ATVIAssist | Customer: I Need Your Help
Support: Hey there, apologies for the delay. What seems to be the problem? Please be as descriptive as possible. ^MB
Customer: when the Contracts first came out on infinite warfare i completed both my contracts for 90 keys on zombies,multiplayer and never got them | |
5c11dbe6ad460192722946f46e787e57 | AskPayPal | Customer: . @115993 @AskPayPal . Please stop giving everyone my email address. More spam = more phishing = less security = angry users.
Support: Hi there John, I apologize that you've been getting these unsolicited emails. The only time that we give customer... https://t.co/K8US8cDa6W
Customer: Yeah, I know, but they could pass it on to anybody, thus the phish that I get to my address. Please consider allowing separate email addresses, one that you use to communicate with me, and another that you pass on to vendors. | |
9ed479b589efb9b0d564338346330c84 | Safaricom_Care | Customer: I have a Ugandan friend in Kampala who wants to register a line. He doesn't have a passport (cont) https://t.co/6tUH7PmxWi
Support: Hi, kindly advise them to visit retail for assistance.^BD
Customer: How do we help this person in Kampala?
Customer: I have over-scratched a credit. Serial numbers is also partly scratched:
PIN. 9*** **30 1755 2223
SERIAL: __credit_card__*** | |
df438e5206f31600e6ae4af72f2725f1 | comcastcares | Customer: We’re proud to announce that #InternetEssentials has connected 4 million low-income Americans to the Internet. https://t.co/APimGHk1rT
Customer: Too bad they are stuck with the worst customer service
Customer: Well that's great but how abt keeping ours on,what's with all the "interruptions" now,it's ridiculous,I rely on Internet for work | |
79d10698a90935367fbe6891e228b32a | British_Airways | Support: Meet 73-year-old Ronnie, who takes his first flight with the help of our Flying with Confidence course https://t.co/ST9uuVb3aK https://t.co/ge9GjaWJub | |
5ad3ab7d62f8fa2cc9e815261a29bbe3 | SW_Help | Support: #DisruptionSWT - Customers are strongly advised to not travel on our network today.
Customer: @42284 Beware - TransPennine Express - Missing X - lost property scam - £6.99 don't even acknowledge a loss - faceless no phone number?
Support: Hi Steve, could you please provide a bit more information? ^NM | |
0a7f0243093b541720a9538ba08fd858 | Delta | Customer: great customer service provided by gate agent (female dark hair) for flight DL2113 to SLC went out of her way to help a Dad & Son....
Customer: On the road again...It was Ariana Meza...please take time and recognize her for outstanding service...👏🏽👏🏽👏🏽
Support: ...positive note! *TBW 2/2
Support: Thank you so much for taking the time to tell us about your experience with our team. I'm glad they were able to start your day on a... 1/2
Customer: I hope the next time I see her she has positive feedback on being recognized....Great Job, Way to Go from the CEO could work | |
76bd0288bca1f147d499c60b480d95fb | HotelTonightCX | Customer: - hi there - is there any way of booking multiple rooms? I fear we might not get the second if I just try and repeat in app?
Support: unfortunately at the moment you can only confirm one booking at the time | |
932ac8189256a3d3e72b36852fca69d7 | AskPlayStation | Customer: i have a proble.why i cannot download or update the game. That notification "cannot download"
I already delete all the games
Support: Sorry for the delay. Are you still experiencing this issue?
Customer: Fixed now.thank you | |
f8426beaf6a9acda74d1bf8b242770f5 | marksandspencer | Customer: Does your Wimbledon store have Lorne sausage?
Support: We've just checked but it's not stocked in Wimbledon :( Are there any other branches we can check for you?
Customer: Thanks! Is there any way to do a reverse-search, like which stores in SW London do have it?
Support: but we'll suggest to our Food team to stock them in the future :) 2/2
Customer: Yay! You have Lorne sausage again! https://t.co/rwaCoWZXFA
Support: Hurrah, we hope you can stock up :) Enjoy! | |
519ceae7ef178031c28aeff67d39f971 | idea_cares | Customer: Worst network nd worst consumer service @116329 @117128
Customer: Hi! I apologize for the inconvenience caused. Please share your concerned number along with the alternative, 1/2
Customer: Flat no 189 Spangle heights dhakoli zirkpur pb
Handset sony xperia xa no. Of signal bar 0 sometimes 1
9418530758
Customer: Hi! We are constantly working to upgrade and enhance our network. Your address has been incorporated into our future 1/3
Customer: But m suffering from last three month how much it will take what is the alternate solution till then why customers should suffer and pay too
Customer: @116329 @117128 @116327 @118343 @116590 heights of customer harassment bullshit airtel
Customer: Hi! I apologize for the inconvenience caused and I can certainly understand your frustration, however, please don't 1/16
Customer: worry, as I can see that our network team is constantly working to enhance your airtel experience. Looking at my screen 2/36
Customer: right now, I see that the team is already working on your network query with service request(78213160) , please be 3/46
Customer: informed that they have completed the optimization of the network at your location. I assure you that your query will be 4/6
Customer: resolved soon and I will connect with you to share an update on the status of your request. your patience is highly 5/6
Customer: appreciated. Thank you, Vikrant. 6/6
Customer: Can u guys stand on word even for a single time @117128 @116327 @116590 @116331 @118343
Customer: We will be glad to have you as a member of Jio family. Please DM us applicant’s full name, number to be(1/2)
Customer: @117128 do you want me to port out i think they can assist better than u
Customer: Hi! We have incorporated your address in our future planning of new network sites and will keep you updated towards the 1/2
Customer: same. To check the network transformation roadmap in your area please visit https://t.co/PxYgsGQNFN. Thank you- Monika BT
Customer: Listing this from last 4 months @116329 @116590 @116331
Customer: @116329 @116590 @116331 @117128. Airtel very poor in six months a single complaint is not attended and resolved
Support: and contact details and our representative will get in touch with you soon. Regards, Vicky 2/2 https://t.co/LBfZgLCSfr
Support: Thank you for choosing Idea Cellular. We request you to provide your location along with pin code 1/2 https://t.co/LBfZgLCSfr
Customer: @idea_cares 9418530758 Dhakoli Zirkpur 160104 @117128 u r worst service provider
Support: We have forwarded your issue to our concern team, we are looking into this and we will call you soon with an update.
Customer: Hi! I understand the value of consistent network connectivity. In order to address your network related query, a 1/3
Customer: service request with request number 80342135 has been raised and we will connect with you latest by October 23, 2017 2/3
Customer: No improvement fake request just login and closer of issue in your system only
Customer: Hi! I reviewed & found, the outdoor signal quality in your area is excellent. The problem you are facing can be due to 1/3
Customer: weak indoor coverage. We are constantly working on expanding our network and this address has been incorporated in 2/3
Customer: future planning of our new network sites: https://t.co/ZUaicVI549. You’ll be notified on the progress. Thank you, Shubham B
Customer: What is the resolution for me for current problem should I pay you in future too... @117128 @116590 @120602 @idea_cares @118343
Customer: @116590 @120602 @idea_cares @118343 Any updates?? @117128 | |
cb497a080672e3c1d256169bfad862c4 | GloCare | Customer: I didn't subscribe to Glo Gamestore. pls stop the subscription and return my credit.
Support: Send STOPimage or UNSUBimage to 6611 to deactivate the service. SO
Customer: @201381 I need you to help me stop the 6611 message on my phone, it keeps saying I am not subscribed, yet the messages keep coming, 08053157322
Support: sms STOP to 2442 to stop all unsolicited VAS sms/calls ~ OO | |
0d793f7dbb396ba955ffb9a0b8caadc0 | VerizonSupport | Support: That's odd! Are you having the same experience with our site on all devices?
Customer: Can’t get stream pass to work. It’s saying my line is incompatible
Support: Let us partner you with our Verizon Wireless Team @115990. We will get this over to them for you.
^FEM | |
2284b93a6cc37d4b481be5272b969711 | AmericanAir | Customer: my first ever flight with you guys this October coming unfortunately couldn't get business class but still very excited 🇺🇸🇺🇸 https://t.co/Zs9wy3W0xM
Customer: Yey tomorrow is the day can’t wait 🇺🇸🇺🇸🍺🍾♥️♥️
Customer: 5 more sleeps pre booked our seats as close to front as possible. Can’t wait to review AA for the first time ✈️🇺🇸♥️
Customer: Back with you guys tomorrow for a long travel home ✈️✈️
Support: We can hardly wait, Jonathan. It's going to be an epic adventure!
Support: We're looking forward to having you on board! We're counting the days too.
Support: That's great news and we look forward to having you with us tomorrow! See you soon, Jonathan.
Customer: I hope so :-) need zzz on the plane before party in Vegas
Customer: Yeah a cheeky flatbed wouldn’t go a miss couldn’t move flying over :-( staff were so lovely the guy next to me wasn’t :-/
Support: You'll get plenty of rest flying over the Atlantic, Jonathan. The fun will begin one you arrive in LAS!
Support: In a perfect world, we'd always get to pick our flight neighbors. Glad to hear our #AATeam took great care of you.
Customer: We’re all bronze members friends get priority boarding I don’t very strange. Great Start!!!😡😡😡 | |
aec0e9e979ba01a876bb91a6f133f49d | GloCare | Customer: please check, deactivate any subscription, beside the data subscription, on this my line 08057939473. The deductions is ridiculous.
Support: Issue has been escalated to the unit in charge. However, text STOP to 2442 to cancel unsolicited services. SO
Customer: Please, the deductions still continued. Check and deactivate any subscription on the line beside the dataplan. thanks
Support: Hello Izu, we apologize. we do not see any deduction asides data plan. UO
Customer: Congratulations, now that your network services are back and stable. How do you intend to recompense costumers? | |
182fda3b4a3f6197384343e63c2180cc | AskCiti | Customer: What can you power with five offshore wind turbines? #ProgressMakers https://t.co/wr8nLE7AHA
Customer: An offshore tragedy?
Support: We didn’t receive a reply from you so we’ll consider this issue resolved. If you need further help, please let us know. ^ML
Customer: You really should have people, instead of bots, manage your social media.
Support: We'd like to assist. Pls click link at end of this msg & reply w/ acct type & country it was opened. (No Acct#/PINs#) ^ML https://t.co/gvC4jAOA9c
Customer: I love clueless bots and the incompetent executives who think they're a good idea! | |
94f0714144d3d5e66e0b030714e515d4 | VerizonSupport | Customer: Want to start up service but cannot make progress with @115725 by email or FB...
Support: Hi Elaine, are you looking for Verizon Wireless or Verizon Fios service?
^FEM
Customer: Went with CenturyLink... got my wires crossed. | |
6731f5acd4dfd360d4d58528e64e7433 | AmazonHelp | Customer: why i can't get refund of my headphone which is worth 8999. they are is no return only replace. Now i can't do anything.
Support: Hi, sorry for the inconvenience. We have a replacement only policy for the headsets. You can have a look at our 1/2 ^SH
Customer: What if i don't like the sound of the headset ?
i can't return it and i am trapped man.
Support: For audio and video devices we only have a replacement policy. Appreciate your understanding (2/2) ^BS
Support: Apologies for the inconvenience due to policy and the suggested system of working. (1/2) ^BS | |
574c3acdd50ebd42969e8366ed03465c | airtel_care | Customer: network becoming more useless day by day...time to change network..
Support: kindly share the issues along with your mobile number for assistance. All inconveniences regretted. Thank you ^aolajide
Customer: no thank u, have decided to change network.sort ur network out,particularly in port Harcourt.
Support: kindly share the issues along with your mobile number for assistance. All inconveniences regretted. Thank you ^aolajide
Customer: 09029605030 told u am having poor network over 3days now,not more than 2 network bar.
Support: regretted. Thank you ^aolajide (2/2)
Customer: @247006 @airtel_care how to migrate to Airtel 2good
Support: networks 30k/sec, zone rates apply for all international destinations. Thank you (4/4)
Support: destinations. However, if you do not have up to N5 for the daily access fee, your call rate to Airtel numbers is 18k/sec and to other (3/4)
Customer: how to stop caller tune this my number 08023947944
Customer: good morning how to migrate to smartTrybe 2.0
Support: STOP to 791 to deactivate the Caller ring back tune service. Thank you. ^Osebi. (2/2)
Support: Hello @383045, checks show that the requested service has been deactivated before now on the provided mobile number. Please send (1/2)
Support: in a month is FREE; subsequent migration within same month will be charged at N100 per migration. Thank you. (5/5)
Support: Hello @383045, Kindly dial *312# and select your desired option to enjoy the service. On this plan (Airtel Smart Trybe 2.0), you (1/5)
Support: enjoy 11k/sec to all networks in Nigeria after 1st 50 secs at 20k/sec (N10). 1GB for N500 valid for 7 days. Night mini-plan with (2/5)
Support: 500Mb for N25 valid between 12am and 5am and Night max plan with 1.5GB for N200 valid between 12am and 5am, weekend bundle offer with (3/5)
Support: 250MB + 30 Airtel minutes costs N200 valid for Sat & Sun. Free 15MB weekly data bonus on recharge of N200 and above. First migration (4/5)
Customer: thank u
Support: Hello @383045, we've got you covered. ^ED | |
7412a78201706ef7dcd8109e39d6026b | ATVIAssist | Customer: fix your game, I can't access emblems or calling cards and my campaign master card is locked for whatever reason 🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔
Support: Hey there, apologies for the late reply. Don't worry Pennywise we all float down here! So lets see could you please.... ^VH
Customer: But bo3 is still broken. Emblems aren't working and one of MHz calling cards are locked even though I unlocked it a long time ago.
Support: Hmm, are you seeing an error message when trying to use emblems? What console? ^NM
Customer: On Xbox, and no. It seems everybody is having this problem when I’m playing the game
Support: Hey there, in a DM please clarify the trouble you're encountering. ^FB | |
3775d69c240b0df190b1227ec55ca1f6 | BofA_Help | Customer: What do you do when you're stuck in a 90day claim investigation, but want to currently leave your services?
Support: Hello, we haven't heard back from you. Please use the link below to send the requested info if you still need help. ^il
Customer: I really appreciate the service and care that was given to me! Matter resolved and promised to never happen again! You rock @BofA_Help
Support: Thanks for the positive feedback! Let us know if you need any help in the future. ^ra | |
e14f97ece22f34574a38a46246b11c90 | Safaricom_Care | Customer: Hi Bob. We have had very low network connection in Kahuho area of Ongata Rongai for a long time. Not even calls. Please help
Customer: Hi Bob. I hope something is being done on this
Support: @119433 Hey the network issue in the area is in our plans for a network upgrade. We will keep you updated on progress. ^OA | |
dc369a08a9b1ce3aab3632a5d4bd349f | AskTarget | Customer: ever going to bring this art piece of downtown Los Angeles back?? Can it be ordered.. 🙀 https://t.co/D9pyfZsXE9
Support: We absolutely love this piece. It cannot be ordered but we encourage you to continue to check in with your local store for availability.
Customer: what about the 15" Lit Halloween Sisal Ghost - Hyde and Eek! Boutique light. Is it ever coming back? 👻👻👻👻🎃🎃🎃
Support: Thanks for asking! This item is no longer available at Target. That piece made us think of this option: https://t.co/hmVcbUnZlh.
Customer: also I applied and interviewed for a seasonal position but got an auto decline email.. should I expect to hear back by phone?😒😒
Support: We apologize for the frustration this might be causing. You can always call the store for more information on their decision. Thanks! | |
7c98d3660bec1a9b9a68ed819d9245f9 | hulu_support | Customer: How the fuck are you going to have a anime on Hulu but not have subtitles???
Support: Hey there! Sorry for the trouble. We saw your other tweet and have responded there: https://t.co/ifd5GvTAPi. 👍
Customer: @577860 There are no Subtitles for Hunter x Hunter and I'm on my phone | |
81b2f0f3af4f86657e55914cf64569d7 | AmericanAir | Customer: thanks for the quiet oasis on top of the downstairs storm here in DCA! #Peaceful https://t.co/iP5FYInIjG
Support: You've got the place all to yourself, kick up your feet, and enjoy the #peaceandquiet.
Customer: @185365 AAL doesn't care about letting DC residents have peace & quiet! Planes fly low & loud during DC quiet hrs 10:30pm 7AM @46311 @14690 | |
1fac282fafe065b448d963d6756db0e8 | marksandspencer | Customer: SEND HELP! Nestlé removes nut from new Walnut Whips after ingredient price surge https://t.co/yGGgzePphi via @383405
Customer: @383405 You've gotta be kidding me
Customer: @383405 Keep your walnuts @147556 We don't need your walnuts anyway when we've got THIS from @marksandspencer #walnutwhip #austerity #brexit https://t.co/hde09Sxuqe
Support: We've got plenty to go around for everyone ;)
Customer: You really have and I love EVERY SINGLE ONE OF THEM! Thank you 😍
Support: We hope to see you again soon to stock up :)
Customer: Shelves will be empty at Canary Wharf & Blackheath 14-10 days pre Xmas. No desire to cause hysteria, but facts are facts. #WalnutWhip | |
1257d68713cfa1222d5f7ba33addecaf | TacoBellTeam | Customer: .@TacoBellTeam I used to love the mobile app but it keeps saying problem with payment method. It's the apps gift card that won't work.
Support: Hey Rob. Our team knows about this issue and they are working hard to fix it. Thanks for hanging in there with us.
Customer: Things are working again and I'm enjoying the app. BTW, love the naked breakfast taco. So good I know I'm going to hell for eating it.
Support: Glad it's working for you now. | |
caa294ec71b18288e78487f49d34c4b4 | AskPayPal | Support: Hi everyone. Our UK Community live chat is active until 6pm GMT. Feel free to join us here https://t.co/tUdyHrYyxF
Customer: Hi, I've twice sent documentation asking you to change my surname & it's not been done, who can I email directly to sort this?
Support: Hello, thank you for reaching out to us. We look over documents in the order they are received and will process y... https://t.co/TWeQ43qTCe
Customer: So are you 2 years behind then? Because my initial request was 2 years ago, and the second last month?!
Customer: @AskPayPal You too? I’ve sent my request multiple times. I’ve been married 7 years and it still hasn’t been changed!
Customer: @AskPayPal They finally changed mine, but don’t think they would’ve if I hadn’t tweeted
Customer: @AskPayPal It’s a joke!!! If I forget to check and use PayPal it sometimes goes through in my name and I’ve had issues collecting parcels 😡😡
Customer: @AskPayPal Yeah it’s a pain! 😒
Support: Hi, thanks for reaching out! Can you DM us with your PayPal email address and details about what's happening? I'm... https://t.co/xQZRBJfFfL | |
ac3e0dbb540bc603e0131a38a864b24a | SpotifyCares | Customer: Stream the hottest tracks and videos, every day on RapCaviar.
Customer: How do you stream do you just listen to the music??? I barely got spotify so idk how it works
Customer: Cancelled due to your policy with the family plan. My adult children can’t use my plan because they don’t live in my house.
Customer: Isn't spotify suppose to have no sponsor ads either u fix it or I'll use your rival song app Pandora
Support: Hey there! There's loads of info on how to play your music on Spotify at https://t.co/Um7DQ7RV6o. Hope this helps /AR
Support: Hey David! Currently, all members of a Premium for Family plan must reside at the same address. We're passing on all feedback about this /FR
Support: Hey there! Can you DM us your account's email address? We'll take a look backstage /RB https://t.co/ldFdZRiNAt
Customer: Thank you 😊
Customer: Bad policy and I can no longer pay for the service. Other services don’t have that stipulation. I do appreciate you responding.
Support: You're welcome! If you ever need us with anything else, just give us a... https://t.co/AUc7DGJpgF 🙂 /AR
Support: We don't have any further info on this right now, but we'll let the right team know it's something you'd like to see /FR
Customer: I’ve yet to hear from anyone at Spotify. That’s another reason why I switched my streaming to another source. Terrible service
Customer: Okay sure thing 😊
Support: We're sorry you feel that way. Not to worry, we'll give our devs a nudge on this. Drop us a tweet if anything else comes up /MT | |
69cbdaa9f0e245f14b3c96de6d966ae4 | SpotifyCares | Customer: Stream the hottest tracks and videos, every day on RapCaviar.
Customer: how come some songs aren't playable like wtf
Customer: How do you get on rap caviar?
Support: Hey! Are you getting any specific error messages? Can you also let us know which device/OS and Spotify version you're using? /YM
Support: 2: out https://t.co/6BMOmfiZvQ to help you gain visibility /JS
Support: 1: Hey! Our Curation team are independent so there's no formal submission process. Check...
Customer: Thx 🔥✨ | |
fd8553d696e63d51d7deef4a0286fdc7 | SpotifyCares | Customer: "The next 30 minutes are add free thanks to the following fkn sponsor"... @115888
Support: Hey! The video ad will grant you 30 minutes of ad-free listening, but thanks for the feedback. We'll pass it on to the relevant team /PB
Customer: Omg Carl | |
d5d630c2829ce9186f2b0ab16cc287e5 | AskPayPal | Customer: #Paypal scam? was on phone with them for 2 hrs, they ask me to email. Got reply that this inbox is unmonitored. @AskPayPal @115993 https://t.co/ifJgzksjDG
Support: I am sorry for the confusion with this email. If you would like, please DM me and I can help you there or where you can email us. ^GA
Customer: #Paypal @115993 its been two days since I have been sending you guys DM and yet everytime a new guy replies and does nothing. Any real help?
Customer: @115993 Devious ways of #paypal. When agents have been instructed to not to help customers. See snapshots. https://t.co/g9ESX5hoVh
Support: Hello, Nilesh. We definitely apologize for the confusion! We are only able to discuss more general concerns over ... https://t.co/4f7dtRysqQ
Customer: The same issue is back again when I did shopping on https://t.co/z4Ep7fQovj
Have provided all the info and done everything what Paypal advisor asked.
Why no resolution when its Paypal's fault?
Support: Hi there, I am sorry for the delay in replying to you. I have just sent you a DM. ^DK | |
bb87a7370d5fd4f6b1969d704eca5b2e | GooglePlayMusic | Customer: any plan to have play music in saudi arabia ?
Support: Hi there, we're working hard on expanding Play Music to more countries. We can't share any specific dates. Stay tuned!
Customer: zzzzz | |
02d55dce17e4c65fea0f818d0fd28668 | AskPayPal | Customer: For the PayPal friends who have your back… and the bill. Send a card and settle up in style. https://t.co/dyx6KK7j67 #friendship https://t.co/IGkz2223l7
Customer: Can you help please
Customer: You banned Pamela Geller? What is wrong with you? You just lost me as a customer. Hope many more follow.
Support: Hello, Samantha. Thank you for contacting PayPal. Please send us a DM with your PayPal email address and we will be happy to help. ^JP
Customer: @115993 They're anti Semitic filth. #BoycottPayPal
Customer: @535632 Dear @115993 please help me cancel my subscription!!
Customer: @535234 @115993 Sig Heil PayPal. The all powerful decider of which books to burn.
Support: Hey! Please send me a DM including your PayPal email address and the country your account is associated with. I'd be happy to help! (: ^RS
Customer: @535233 @535234 @115993 They are false advertising
Customer: @535631 Help me get my money back that you lost.
Support: Hey there! Sorry to hear that you've been experiencing this. Please send us a DM with the email address linked to... https://t.co/IBUPvSDEPT
Customer: Yeah, I’ve spent enough time on the phone with you. Honestly, I hope no one uses your service again. You DO NOT protect your customers. | |
5cffe4c82b0c27a88a96c5b6e32795af | airtel_care | Customer: Why must #20 always deducted from me for value added service? Which added service? I no go kuku leave call card again
Support: Hello, apologies on your experience. Kindly provide your mobile number for checks and prompt assistance via DM. Thank you. ^TM
Customer: @751474 Everytime na apologies pls...till their network go thief person finish....
Customer: @airtel_care I wonder ooo... Apology is always the case... @airtel_care refund is better
Customer: @airtel_care Yes Refund i await..I have stopped buying airtime since 2days ago..na wen u see u go deduct illegally..Until #refund me bye bye to jatijati
Support: @751474 Thank you for choosing AIRTEL. (2/2)
Customer: @751474 See bribing😃...Pls check your data services..na outside i dey dey chat...poor data connections inside..N.N.P.C Ejigbo
Support: Hello, Please elaborate on the issue being experienced along with the affected number. Thank you for choosing Airtel.
^JC
Customer: Data network not so good need to go out to browse the net unlike before that i can inside the house and my room in particular.
Support: Hello, Please state the affected number for assistance. Thank you for choosing Airtel. | |
6ec767c5a06d4e377cb1dd3cd1ab9eea | British_Airways | Customer: The service I have received from BA is unprecedented I am sure. I am still waiting on a refund from flight cancelled @British_Airways
Support: Sorry to hear you're still waiting for your refund, Billy. Our Customer Relations team will be in contact 1/2
Customer: I am still confused as to why it takes a team to calculate a refund which is due as a result of a flight you cancelled
Support: We appreciate this is disappointing, Billy. Please be assured your refund will be with you as soon as possible. ^Jane
Customer: And the reason for bumping my family from a flight that remains scheduled?
Support: Once we have an update our Customer Relations team will be in touch, Billy. ^Jane
Customer: BA cancelled the flight Monday. Why does it take 72 hours to calculate a simple refund. How long does it take to return to my bank ? | |
92f31b1aa84a1923d70afa383991621b | Safaricom_Care | Customer: how do I go about cancelling my request and getting s refund of the payment?
Support: We sincerely apologize for any inconveniences caused .Our data team will get in touch .^RK
Customer: Hey, How can I follow up on this refund? My installation was not completed and I asked for it to be cancelled...
Support: Hi, we are following up on the issue and we'll inform you on the resolution. ^AO
Customer: Hi I’ve been waiting for this refund since July. What’s holding this up? Do I need to take any more steps for it to be processed?
Support: Apologies for the delayed reversal. We will get in touch as soon as we can. ^JR | |
e93dffb616d6cf9027f0a41c055c7f0e | AppleSupport | Customer: @AppleSupport just paid to upgrade my storage plan but phone still says no storage ????
Support: We can help! This article goes over your local iPhone storage space vs. iCloud storage: https://t.co/dREC7Rk0Qk
Customer: That doesn't help 😭😭
Support: Check out this article on how to check your storage and how to free up some space. https://t.co/GHSbdbihm5
Customer: I've already paid to upgrade my storage but it's not worked???
Support: Let's take a closer look at this together. Send us a DM & we'll continue there. https://t.co/GDrqU22YpT
Customer: @627672 I need help. I have forgot my pasword and apple i.d ipad is disabled connect to itunes. And i want to create new i.d in this ipad.
Customer: @AppleSupport Sorry can't help u mate got probs of my own
Customer: @AppleSupport ok thanks | |
3e44d90f0c7f6da5eb3ec93715ef069a | AskPlayStation | Customer: internet is working fine but shows that I can not connect to the psn I've done all the basics any help?
Support: Sorry to know that Dylan. Do you see any kind of error code?
Customer: Just letting you know I was able to resolve this issue I tweeted a while back honestly didn't expect a response ty!
Support: Happy to hear it was resolved! Feel free to tweet us anytime! | |
7a4a39fafc611e791e088d5634657dcd | IHGService | Customer: Accelerate helps you earn 30,000+ bonus points on stays through 12/31 so you can reward yourself sooner. https://t.co/GKAcLoDlOm
Customer: I will never stay at another IHG owned property again. My trip last summer was the final straw.
Customer: This accelarate has been horrible for me. I don't get any bonuses until I stay 33 nights in the quarter. WTF is that? Who does that?
Customer: Been at their properties many many times still waiting for points...I booked regular&never any points!
Support: Sorry for the disappointment. If you want to talk this over, DM us details of experience, booking, membership # & email. Tnx! ^gp https://t.co/2rT0l9N9Cu
Support: Again, our apologies for your disappointment w/ Accelerate. As was previously advised, offers are tailored for individual member. Every member has a different hurdles. Nonetheless, your comment is noted and forwarded to the appropriate department for review. ^kl https://t.co/2rT0l9N9Cu
Customer: Never again!
Support: Sorry about this. I'd like to help. Pls DM your IHG Rewards Club # w/ complete name, mailing address, phone # & email address. ^kl https://t.co/2rT0l9N9Cu | |
66c38200c942de373fe1c62f1f6074c3 | AskLyft | Customer: Limited offer! New users, enter code 50TWITTER for up to $50 in free ride credit. https://t.co/lPtIRZfKUx
Customer: I checked on the app it says only 5$ off
Customer: I just got $5.
Customer: G
Customer: not working...
Customer: This is BULLSHIT. I clicked this link I made an account and used this code and the code they sent me, and I got nothing.
What. A. SCAM
Customer: Doesn't work. Deleted the app. Back to uber
Customer: Doesn't work even though I've never used Lift
Customer: I used that code, it was only for a $5 off not $50, what gives?
Customer: 50TWITTER
Customer: So after having to email customer support to get the app to work, I find out that it's only $5 off for a few rides not $50 off totally
Customer: I downloaded app yesterday. How do I apply this $50 off my first ride?
Customer: Trying to sign up and my phone number days invalid, it isn't, works fine on Uber. What's the issue @AskLyft
Customer: Well @115879, i thought about it, even downloaded th app, but it keeps telling me that my phone number isnt valid...
Customer: 😭😭😭😭 https://t.co/Opp25Eb3Ft
Customer: Very disappointed today with the company’s poor understanding of “scheduled” commuting requirements.
Customer: Hello there
Customer: Why isn't lyft giving me free ride credits?!?! The code apparently had already been used | |
b43dd112c8699d52d6089de3ccdb91de | AskTarget | Customer: are you not carrying @72353 at your Apple Valley, MN location anymore? I couldn't find it today and they're my favorite!
Support: It is frustrating when you can't find your favorite yogurt. So we can check with our merchandise team, which Apple Valley store is it? Thx!
Customer: Apple Valley south, on Pilot Knob and 160th. Thanks :)
Customer: We are at target in Apple Valley, MN, again, there are no Wallaby yogurts or even an empty place where they would go :(
Support: @551768 We want to make sure our guests have the products they love at Target. We will share your request with our Merchandise team. | |
d602e554376c7449aff30dbc7c5b89eb | AskTarget | Customer: The look books from three of @116062’s new brands are here—and they’re even better than you imagined! https://t.co/zEOhB8X5VL https://t.co/DIlv4jY5O8
Customer: @116062 So my wife bought me some Goodfellow t shirts. They are garbage, washed one just like the instructions say, it shrunk at least 2 sizes😡
Customer: @116062 I wish you guys had the stylish shoes in women's size 5... like the Jaynee platford oxford shoe. Not every woman is a size 6 and up
Support: We want to learn more. Please send us a DM with as many details as possible.
Support: We want your feet to be in style. We're sharing your request to carry shoes like the Jaynee platform shoe in size 5 with our buyers. While we don't have that style now, check out what's in stock at https://t.co/2hPQ1JORob . Thanks. 👟
Customer: Sent a DM still haven't heard anything and I already returned the clothes. | |
ecda9cd48996c7c140d2be02a0b9adde | AppleSupport | Customer: Is Mail in Service available for iPhone Smart Battery case, or only in store genius bar?
Support: Let's help get this looked at for you. Please DM us the country you are currently in and we can go from there. https://t.co/GDrqU22YpT
Customer: Sent a dm | |
7a91983f4efc8ac29d4ba6a768ad8d25 | AskTarget | Customer: hi there, will u guys be restocking the Britney shirt in the men's department??? #IHopeSo #Please
Support: Thanks for reaching out to us. We don't have information when this item will be restocked. Please continue checking our website and stores.
Customer: Got it! Thanks! https://t.co/UqIndBtcOw
Customer: @AskTarget Ossam pic | |
74684940f750dd7690be1fe0f1f6e11b | idea_cares | Customer: Bware!!worst services.fake bills.no solutions.idea cellular @116331 @116590 @116588 @122869 @12434 @118471 @135789 https://t.co/tnAju7ySCt
Customer: @116590 @116588 @122869 @12434 @118471 @135789 Why still feature charges including in my Bill???? https://t.co/GKiDa8VjTc
Customer: @116590 @116588 @122869 @12434 @118471 @135789 Going to port... https://t.co/2l0NwLx0r5
Support: As checked,your concern is initiated under ref.no.C1-99836671299 is in progress & the expected date is 09/10/2017.Rgds,Jagjeet https://t.co/LBfZgLCSfr | |
4d1bce7e94f07fae6a6b6762b4c3e075 | AskCiti | Customer: do you have an email address where we can send concerns about the citi rewards card?
Support: Citibank Philippines, please follow this link https://t.co/iiGPwDUd3x. I hope this helps. Have a great day! (2/2) ^JE
Customer: @503274 why is it your hotline doe not have agent to speak with? only non-sense answering machine and it getting nowhere! can you send me your employee's agent phone number or anybody that can speak? | |
6ab07eadad61755f0e2b03aed94c003c | AirbnbHelp | Customer: @115783 @AirbnbHelp Any roadmap for payment & payout's in Cryptocurrency ?
Support: Thank you for your feedback, Teo. We've taken note of this and we'll be sure to share it with the team.
Customer: Thanks, i look forward to it
Support: You're very welcome, Teo. Keep an eye out for future updates! |