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ea772f6b7c9025fde47881eb68e46ad8 | Ask_WellsFargo | Customer: Anyone else missing money from their Wells Fargo account??!!
Support: Please send us a DM and tell us more details about what happened (no account numbers). I'll do my best to help. ^PC https://t.co/q1oBDuYAdh
Customer: @585364 Was issue resolved and money refunded to client? | |
b199a0cacc2cefe749a3f0bd571840db | AskDSC | Customer: 8 months you have been sending product to where I lived 4 houses ago. AND CHARGING ME!
I PAUSED the service in December '16
Support: Shoot us a DM with your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT
Customer: Hi DCS,
I thought we solved this. I am currently being billed again!!
Support: @122358 Sorry to hear that. Direct message us your email/shipping address and we'll help you out. | |
c18f40d47eb9c2ddd7fed651633d6e81 | AskDSC | Customer: i was wondering if you guys could send me a link to your sideburn trimming/shaving kit? I thought I saw it on the site. Thanks
Support: No kit available but our Executive razor has a back edge trimmer which is great for sideburns.
Customer: Oh yeah! I'd need that! Could you link me?
Support: Yup. Here you go: https://t.co/AAZKHgmyuP | |
b7a09305de341e78066edc0045ef42bb | Customer: COME ON TWITTER RT PLEASE @ArgosHelpers https://t.co/7mRHK59N7U | ||
28d3519385ab67e7312299fc24f08023 | idea_cares | Customer: @idea_cares
Pathetic is d only word I can use for ur internet(IIN)
Resolve or I am going for MNP
Regards:-
9899472504 https://t.co/CjD3kVj64d
Support: We understand your concern. As checked, we are providing optimized network in your area. Regards,Hitesh
Customer: By when u will provide the solution. M already suffering from last two mnths
Support: Sorry for the trouble. We are constantly trying to optimize the sites in your nearby area to ensure you better coverage.
Customer: Do you know the area where I am facing problem??
If u really want to improve n retain me feel free to call me.on 9899472504
Support: We are unable to establish any contact with you,kindly get back to us for any further assistance.
Regards,
Jagjeet https://t.co/LBfZgLCSfr
Customer: This is what I said in my very 1st statement. "PATHETIC"
If u can't reach on ur no, how can I use ur services.
Nice way 2 close a complaint https://t.co/aAExps1sPA
Customer: U itself not able 2connect 2 ur customer n still trying 2 retain them.
Thank u 4 ur support.
Will opt for sm other operator.
Spl thnx to MNP
Support: Please let us know convenient time to reach you as we were unable to get through on given contact number. Rgds, Amit
Customer: I m always available but ur network is not available most of the time. At the same time other network is working fine.
Support: We request you to share your Alternate contact number to connect with you and resolve the issue at the earliest. Regards,Sneha
Customer: 9695998822
Support: Sorry for the inconvenience caused. We have noted your concern. Our team will get in touch with you soon. Regards,Sneha
Customer: It's d 3rd time u hv noted my concern.
1st compliant on ur cc no 2nd via twitter n now again u hv noted, let's see....
Support: With regards to coverage, We are constantly trying to optimize the sites in your nearby area to ensure you better coverage.
Customer: Can u tell me what comes in my nearby area
Support: We understand your concern.We are constantly working on enhancing the network sites to have better coverage.Regards,Pritam
Customer: Better coverage in which area
Support: As per your last coverage complaint resolution,your concern has been discussed and resolution has been addressed to you.
Customer: Gr8, resolution addressed n m still suffering
Nice way of addressing
Support: But don't worry,we will surely look into network site to upgrade in your area and revert you as soon as possible.2/2
Rgds,Mohit
Customer: Do whatever u can asap else u'll lose n no of customer as many of us r fed up of ur services. Act b4 its too late
Support: Sorry for the trouble. We are constantly working on enhancing the network sites to have better coverage.Regards, Amit
Customer: I hv an active plan of Rs. 250 which got deactivated as per my request but plan of Rs 450 is unnecessarily got imposed on me.
Support: Request you to share Idea contact number, so we will assist you further.
Regards, Shruti https://t.co/LBfZgLCSfr
Customer: Hv shared my no. Now u r supposed to call me 4 redressing my issue
9899472504
Support: We have noted your concern. Our team will get in touch with you soon. Rgds, Yogita
Customer: Get in touch on 9899472504 and return my 450+taxes wef aug17
Support: Your concern is forwarded to the appropriate team and you shall hear on the same very soon. Rgds Neha
Customer: Please arrange a call back on urgent basis as I got a wrong billing this month.
9899472504
Customer: Its not fair, u hv charged 250+450+taxes Unnecessarily but given a waiver of only Rs 500.
This is really disappointing
-9899472504
Support: We understand your concern.But as of now this is best resolution we can give.Please bear with us.
Rgds,Mohit
Customer: Thanx mohit,
Now I realized that staying anymore with Idea is not a good idea. M just feeling like cheated
Customer: This kind of resolution will definitely lead u lose ur customers, atleast idea will lose me soon
Support: We understand your concern.But as of now this is best resolution we can provide.Please bear with us.
Rgds,Mohit | |
db64627a949f310cf57b20ff3b37cdf5 | AirAsiaSupport | Customer: รบกวนสอบถามคับ เราสามารถที่จะสะสมแต้มคะแนน loyalty AirAsia ย้อนหลังได้ไหมคับ ถ้าได้ ทำอย่างไรคับ ช่องทางมีทางไหนบ้างคับ
Customer: Hi Tommie, is it fine if you can tweet us in English? You may also contact our Thai call center at +66 2 515 9999. Thanks.-Floi
Customer: Hi AirAsia.May I Have some Question? Can I collect the Loyalty airasia point from the old flight?
Customer: Hi, kindly refer to @142624 for further details and assistance accordingly. Thanks - Ed
Customer: @142624 Nothing update?
Support: Hi Tommie, how may we assist you today? Any booking number to check? -Floi | |
9bfe05110761af1e31d064757124c7be | Customer: A home Internet connection is essential to helping children succeed. Learn more about #InternetEssentials:
https://t.co/2MtoLDpet1 | ||
9893f6862af658a02080e41c3e6dc62e | AskeBay | Customer: Appalled with the way things have turned out. eBay did not confirm with me before they closed it. To me I am still investigating!
Support: the chance to work with their buyers before we can step in. We’d recommend reaching out to the buyer from here. (2/2) ^LJ
Customer: I feel that the whole process was unfair, and you have wrongly closed the case in the buyer's favour. (+1)
Customer: Me when I did! Instead eBay just closed the case!! I had the tracking number all along. My buyer has not been in contact with me since (2/2)
Customer: The point is that, I had a tracking number but obviously did not enter the right one when I escalated the case! But eBay never informed(1/2)
Support: 2/2reaching out to your buyer to try and resolve ^SB
Support: We do give time before we step in for you check the information and ensure all details are correct. I would advise 1/2 | |
8b76e0a512fb45c94da530ae2b941a1a | HotelTonightCX | Customer: had issues with bill could not resolve!?
Support: Oh no! We'd love to look further into this, Akhil. Pls, Direct message us your account information. https://t.co/jYAehW2xK9 | |
20f1f159ec726928684b12a9dc8dee4a | AppleSupport | Customer: MacBook Air wireless goes up and down for no apparent reason. Please fix this.
Support: We'd like to look into this with you. Are you seeing this issue in multiple locations or just using one wireless access point?
Customer: Just happens at my house. Was at hotels this weekend and it was fine. Windows machines are fine at my house.
Support: Got it. If that's the case, let's proceed by restarting your router. For more info, check out https://t.co/zlgjExQD2d
Customer: We've done that. It doesn't consistently fail. Intermittent failure. We are pretty well versed in IT issues.
Customer: Finally getting back on this. Reset my PRAM and it works. Why?
Customer: Updates to high sierra and now it’s constantly up and down. I work in IT. Never had any issues like this with windows.
Support: Could you describe in more detail what you're experiencing that is up and down? We want to properly address this with you.
Customer: Seriously it just goes up and down. WiFi indicator is always strong but internet won’t be available. Then, voila, it is!
Support: Okay, let's take a closer look into this in DM. Send us a message and we'll follow up there. https://t.co/GDrqU22YpT | |
e39d2318d10aab64a6ea22e5ac25f4ab | AirAsiaSupport | Customer: Good morning guys! We're back online and replying tweets as soon as we can. Kindly DM us for those with flights affected by Typhoon Hato. 😊🙏
Customer: My tweet went unanswered, My refund issue is still pending since July 2016
AIRASIA...this is not fair
Customer: Hi Anwar, sorry for the delay, may we have the booking number and case number for a check? -Prabu
Customer: ZKUWYN is the booking reference
New Refund Case CRM:0001495
Customer: Hi Anwar, the case has been replied by the team on 07Feb17. Please check your mailbox/Spam and reply to it. Thanks. -Prabu
Customer: I know they replied, I submitted the death certificate and explanation. NO REFUND HAS BEEN MADE BY AIR ASIA
Customer: May we have the case number you have submitted the death cert in since we have no record of it in the system-Yana
Customer: This is a never ending issue
Customer: Dear Anwar, please attach the death certificate via DM and we will attach it to the case accordingly for their>>
Customer: What is DM?
Customer: Sorry but there's no Death Certificate provided in the cases, Anwar. Please submit another E-form and provide it. Thanks -Miza
Customer: Send me the link to e form
Customer: Hi Anwar, sorry for the delay, you may submit an E-form at https://t.co/zlGEN54Wxl. Thank you. -Prabu
Customer: CAS-20056503-0XX3S5
submitted | |
705591b59ca2c51077b9ca2a6c0463ae | XboxSupport | Support: The proper teams are still working to get Xbox Live & https://t.co/PmkF0g4A86 back on track! We'll update you when we have more to share. | |
ddc908e9b1fb4817bc2aadf940693d4f | Delta | Customer: Hi there! Glad to choose Delta for my future four flights. Just wanted to know if the Skymiles Membership is free and how it works.
Support: Please see this link for more: https://t.co/tyXYXLDaNf *HKC
Customer: Thanks! Miles are accumulated at the time of flight check-in or only thru the Delta's site? I purchased my flights thru @143230 last night.
Support: @143230 Miles are accrued when you actually fly. Welcome aboard! *CYW
Customer: Due to the change of flights, the complete logistics of my trip has been messed up. I wasted extra money for things I won't enjoy now
Customer: Disappointed at my flights cancellation due to Maria. I paid over $135+ extra for a better schedule and got a cheaper flight now. | |
6485600689f28b9d062486bb48e77494 | AmazonHelp | Customer: Watch the video and reply your answers to stand a chance to win a ₹500 Amazon Gift Card. Watch – https://t.co/PK95mb5qqg #FireUpYourTV https://t.co/xbfuJLmjgT
Customer: Hi team, when u will be announce the winners of #FireUpYourTv contest ??? Can't wait anymore!!! Please announce asap.. super duper excited
Support: The results will be out soon, Minhaj. Stay tuned :) ^JC
Customer: Hope to get lucky with you first time ever in my life :)
Support: Keep you fingers crossed. ;) ^HA
Customer: Yup!!!! Tightly Fingers crossed. Hope to win with u :) | |
9791028e34ef6525415e942b2411d158 | OPPOCareIN | Customer: @OPPOCareIN is there any chance of getting Android 8.0 for Oppo F3 ?
Support: Thank you for contacting us. As of now, there is no formal notice regarding the android update for OPPO F3 in India. (1/2)
Customer: We would appreciate if Oppo user to get the latest android updates as this would promote more users to go for Oppo handsets.
Customer: @OPPOCareIN My Oppo f3 is getting extremely heated up. Could you please help me with this.
Support: We regret your experience. Kindly reach out to us in DM & we'll continue there.
Rishi
OPPO Care
Support: Dear Murtaza, we haven't received any message from your side please reach out to us in DM and we'll continue there.
Rishi
OPPO Care | |
71222f7bbd5d969abe823f8f89e951ff | AirbnbHelp | Customer: Rogue guest got 2 full refunds after she broke my table and left my flat unsecured. Your handling: confused, unfair, unprofessional
Support: Hi Esther, we passed your questions over to your manager. We will be in touch soon.
Customer: Many case managers for over a week and no real response. That's my big problem. The decision is unfair and my points are ignored over & over
Support: Hi Esther, you received a response from your case manager today, please check your emails. We confirm that this is a final decision. Thanks.
Customer: You do but you fail to answer my questions or consider my points ...
Support: Only your case manager is able to help you on this matter Esther. We advise to email your case manager back for more information
Customer: They only say its a "Final decision". Can u substantiate the decision which has been tkn w/o considering my evidence?@227872 #airbnbhell
Support: Sorry to hear it's still pending. We're going to have our team follow up on this. We're very sorry for any inconvenience here.
Customer: Any update please?
Support: We are sorry for the delay, but have updated the case notes for appropriate response. Please look for a direct reply from your Case Manager.
Customer: Still waiting for a full response after an in depth investigation. Thank you.
Support: Hi Esther, thank you for your continued patience. We've updated your case manager once again and they will follow up as soon as they can.
Customer: I am still waiting ...#airbnbhell
Support: We'll follow up with you as soon as we can, Esther. We appreciate your continued patience.
Customer: Its been almost 4 weeks waiting for a proper response. How hard can it be really?
Customer: I am still waiting ...this is ridiculous. Its been over a month and still nothing. Is this showing respect for super hosts? #airbnbhell
Support: Hi, we see a final decision has been issued on this matter. Kindly refer to the email thread we have been corresponding with you. Thanks.
Customer: Im still waiting for full response not just a robotic "this is our final decision" as Ive asked for over 1 month ...@227872 #airbnbhell
Customer: @AirbnbHelp @227872 we're sorry you're unhappy with our decision, but we can do whatever we feel like. Read the contract. Nanana booboo *pulls rediculous face at you*
Customer: @AirbnbHelp @227872 Omg, it's like they designed that canned response just to infuriate you more over the unfair decision. | |
9b89c0aea3ebd8100229a9ae521e5078 | Safaricom_Care | Customer: .@119433's goal is not #assetfinancing, it's helping children to do their homework.
Listen his #GPDF17 podcast
https://t.co/x0KTznXXU8 https://t.co/LiMkPBWwN8
Customer: @119433 Am finding a way that i can share idea of one of your transaction service. Your mail please __email__
Support: @404936 @119433 Please hold on to your idea, currently our innovation portal is under construction
Support: @404936 @119433 , kindly wait as we restore it, be checking it https://t.co/EgsXwTJrhs .^PY
Support: @404936 @119433 Please hold into your idea, currently our innovation portal is under construction..
Customer: @404936 @119433 I may request a mail notification when you are ready please. Thanks | |
3705e65c27470a64195ead1949c8851c | idea_cares | Customer: @17526 @120602 Are you listening to customer's concerns at all? @749008
Customer: @116327 @17526 @120602 Hello @116588 kindly follow the tweet timeline and help in getting this network issue sorted, it's been more than 3 months & 2 months...1
Customer: @116327 @17526 @120602 @116588 2 months of waiting and 1 month of useless follow up. Kindly do the needful.
Customer: @116327 @17526 @120602 @116588 https://t.co/3VIBzv64TC
Customer: We regret the inconvenience caused. We are in the process of adding coverage at your location in a phased manner.(1/2)
Customer: Mr.Subodh called n said that the issue will be resolved by latest 20.09.2017
#pathetic service what your are providing. Its been 2months now https://t.co/rU6nU3lXZY
Customer: We regret the inconvenience. Please be rest assured, our teams are actively deploying network at your location.(1/3)
Customer: Setting up tower infrastructure is a relatively slow and complex process, so we request your patience for just a little bit(2/3)
Customer: more and we will enhance coverage at your location. Appreciate your co-operation and understanding - Pradnya(3/3)
Customer: @749009 it is been a long time and the issue is pertaining since ages. Would you like me to change my service provider to @116329 or @118343 or @116331 or @116328
I find it sorry that I got 4 sims for my family, which I think would now be redundant.
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Customer: https://t.co/BzRhgBBeqy | |
0ba52516d7c5646319b0a198fdeef8cd | British_Airways | Customer: how long is your claim queue? Been waiting 3 weeks already, not a peep. Phone line leads to a dead end.
Support: Sorry for the delay, Ben, we will look to respond in full ASAP ^Al.
Customer: 6 weeks and not a peep. You should take a leaf out of @120200's book. I got SMS and email confirmation of my claim. From you, nothing! https://t.co/W6VH2ELb3l
Support: so our Customer Relations team will be in touch with you shortly. 2/2 ^Kimbers
Customer: 2 months now and no response. Utterly ridiculous. Can't you even give some indication of the timescale in which I can expect a response?
Support: contact telephone number. We're very sorry for the long delay and don't wish for you to be waiting any further 2/2. ^Oliver
Support: Hi Ben. We're now following you. Please follow us back and send DM with your full name, booking reference, email address and 1/2 | |
ba0f1da92e5d6964e0aaf804d08919af | AskeBay | Customer: Interesting that no matter how long a person has been with EBay it takes a buyer that lied for them not to believe you. @115937
Support: Eek! What did the buyer claim? We have to try to keep things objective, regardless of tenure. ^B
Customer: He claimed that I lied about the description. And they believed him even though he harassed me to buy it then didn't like it.
Customer: Then they froze my PayPal and gave him a refund. Really. Want nothing to do with eBay again after16 yrs. And over 850 positives no negatives
Customer: @AskeBay @AskeBay you all are just as culpable and untrustworthy as your ex partners PayPal. I despise both of you. Your site is set up to let buyers scam sellers and you all turn the other cheek to slap legitimate sellers. Foh | |
b2e92e68ad6c493494aec439f4b6e3fc | airtel_care | Customer: Kindly assist with credit reversal. I mistakenly sent airtime to 9076487317 instead of 9075487317. Airtime transfer from 09077977999.
Customer: Transaction id Ref ID: C170823.1704.310019 You have sent 990 NGN to 9076487317
Customer: Kindly assist to reverse the airtime to the source;09077977999
Customer: Transaction ID. Txn Id R171006.1208.230010 to recharge 1380 NGN to 9029933000 is successful. Your new balance is 1380.20.
Support: Hello @130848, the issue has been acknowledged and would be resolved shortly. All inconveniences regretted. Thank you. ^TOwo | |
72e289bdf0709841930b9e2c47713c2c | AskTarget | Customer: Game on! Pre-order the @115786 One X Project Scorpio Edition today: https://t.co/rLRgeOzcZs #XboxOneX 🎮 https://t.co/LXfzN4BTFM
Customer: @115786 @116062 seems to have really mishandled this preorder. Many of us are facing order cancellations without much explanation or recourse. Such a huge disappointment for @115786 fans.
Customer: @115786 Target and Xbox plz explain! Preordered 8/21, still advertising 8/23, ordered cancelled today 8/28 due to stock issues?? See pic attached https://t.co/spkKcidw4x
Support: We understand your frustration. We will contact you if your order met specific criteria and was canceled. Please PM us for more information.
Support: If at any point during the pre-order process an authorization hold request fails, Target automatically cancels the order. Hope this helps!
Customer: So because someone gained unauthorized access to my card and you won't let me update payment info, I've now lost my "Scorpio." Thanks for nothing. No more pre-orders though Target for our family. | |
0b63c906f00e3647abb88b424ca66de7 | AskLyft | Support: It's a bus! It's a train! It's ... Lyft Shuttle! Available in Chicago and San Francisco. https://t.co/0CMz5Lugb4 | |
a20cf98dc644dc860d706bb27188a41d | AskPayPal | Customer: Xoom introduces higher send limits! You can now send up to $10K to certain countries and get better exchange rates:
https://t.co/5CYWIw7BFn
Customer: As we hear about Xoom's launch in Pakistan.May I know if we can use it as Paypal,since Paypal does https://t.co/GHtjpDCaiJ Pakistan
Customer: Thanks. Xoom is a little different. Xoom is strictly for person to person, from the US only to a PK bank account or for cash, in person.
Customer: I couldn't understand. I mean can we use it to send and receive payments with people who are using Paypal?
Support: Hey there! I sent you a DM, please check that! :) ^HYC | |
63bb4ac4306f985d44e389749bbbcbb9 | AskDSC | Customer: . @122358 are the plastic blade containers recyclable? What type of plastic (1-6) are they made of? Let's #savewhileweshave
Support: Yup. They're recyclable. #7. | |
52bf1c9fa2f8f5b1146f41b6113b5848 | BofA_Help | Customer: RUN AVOID BANK OF AMERICA AT ALL COST #bofa #bankofamerica #thieves #scumbags #worstbank #bofascam @126006 @BofA_Help
Customer: @126006 @BofA_Help https://t.co/AWcIcU3Fpr
Support: Hello, please let us know if you have a specific account related issue you would like us to help you with. Thank you. ^mm | |
93c15a29f189fffee3a58fa324e2b761 | AskDSC | Customer: I have been trying to join the club. But....I tried from computer and smart phone...I cannot get past create account page
Support: Sorry to hear that. DM us the email you're trying to sign up with and we'll help you out. https://t.co/viHbnoBgMT | |
12feacca5e61c94f3c62640f7b3b3394 | ATVIAssist | Customer: (2) @115766 But then it won't let me download it on meh PS4 but others can so what's wrong with my PS4/beta code (DM or respond plz)Fitz
Support: Hi there. I regret the delay. After redeeming the code on the site, your download token will be sent to your COD Email.^HB
Customer: What?
Customer: You mean the beta code | |
0a7428310ebcbb3b8d6760fe98b7158e | Customer: The 5 point checklist to help you pre-book your #JioPhone. Be ready by 5.30 pm today. #WithLoveFromJio https://t.co/2XB3OCGoHw
Customer: @idea_Cares @122181 @119772 @117128 @61638 @116590 Both Of #AllMobileNetWorks is #MafiaGang NoDow.t Who is Best Now? | ||
278c3b3761d088a54060aaf6542b25b6 | comcastcares | Customer: Need to get away? Take a HoliGay! Visit over 35 countries with our collection of international LGBTQ films. Au revoir boredom! #xfinityLGBTQ https://t.co/9cR1iytskR
Customer: Ban this trash>>Gay Bastrds
Support: Hey Tommy, thanks for reaching out. Can you please shoot me a DM so I can look into what you're talking about? -AMD
Customer: My business was out for 92 hours of air?
Do we get a credit off the Sep invoice??
Support: I would be happy to look further into this for you if you would provide your full address and account associated phone number in a DM. -JW
Customer: Will there be a 92 hr credit for non-use?
Support: I can certainly look into this for you. Would you please DM the full address on your account? - NS
Customer: LOOK>>IT'S EITHER YES OR NO? REFUND U.S. FOR NON-USE
Support: I would like to look further into this matter for you. Please send me a DM and your address. Thank you.~RL
Customer: FORGIT IT, YOU'LL ONLY READ YOUR PLAYBOOK>>
Support: If there is anything we can help you with, please let us know. We are on Twitter 24/7 to offer you assistance. - Chad
Customer: CHAD>>ASKED FOR A 92 HR RELIEF ON MY BILL?? They said great and gave me $24- cr on a $200- bill? NICE
Customer: Asked Chat for a Refund for loss of BUSINESS/service for 92 hrs? I got $24- NICE
Support: I'm happy to look into the refund if you send a DM with your service address. -BAW
Support: Let me know if you'd like me to look into this for you. -KCB
Customer: DIDN'T GET MY CREDIT THIS MONTH ON MY $200-MO BIILL? RIP?
Customer: Didn't git it yet?? Must be like @8750
Customer: MAYBE INSTEAD> You can bring Chan 106 Fox Bus News under 100 chans? Fox news was off a couple of days? Alos put Non-English shows above 200+
Customer: NEVER GOT IT>>
Customer: LOOKIE>A LOT OF LOOKERS? how about puttin Fox Bus under 100 chans for the poor stock people? Take the TELEMUNDOS TO THE 800'S | |
1cabc1e2f7b5e280d505e86e38d466ac | NeweggService | Customer: Your newsletter says the C700P and the H500P will be out end of Aug & Sept. Which one comes out first? Need the H500 now! lol
Customer: The H500P will be announced soon. Stay tuned!
Customer: If it's sooner than next week, I'm sold. Can't wait longer than that due to my time frame. Hoping to hear something in a week. #hopeful
Customer: Ehhh... one week may be a little too soon...😬
Customer: any news on the H500p yet?!?!?!? #INEEDSIT!
Customer: October is the month
Customer: My H500 is out for delivery!! QUESTION: Does the case come with the fan hub to support the addition of 3 120 on the top?
Customer: Sorry, but the H500P does not come with a fan hub. You may want to look for a 3rd party solution.
Customer: When will new supply go out for 3 packs of 140s and hub? They are OOS everywhere. :(
Customer: Let me check and I'll let you know ;)
Customer: Thanks alot! Also looking to get a cooler master master-air ma610p that I see on some builders youtube channels. Is it not out yet?
Customer: The MasterAir MA610P should be available in November.
Customer: @316630 I noticed there is a masterair m610p on newegg, is this the same product? https://t.co/7M1EzzAXxe
Support: Hi Evan! This product is a Dual MasterFan MF120R RGB Fan : ) -C | |
88a864c9889884ef3681e0c0c09d25ac | ATVIAssist | Customer: gameplay freezes on multiplayer exodus map COD black ops 3... please help!!! https://t.co/xWubNWporE
Support: Thank you very much, I've gone ahead and sent up what you've provided. Hang tight as I await an update. ^JP
Customer: Thank you!!! 😃😃
Customer: Have you had any luck with this?? Thanks 😁
Customer: Any updates? | |
ce87fb5e2b85f73d4b45f6664003231b | HotelTonightCX | Customer: Is it possible to book for more than two people using your app?(i.e a family) I can't see a way of specifying a number?
Support: All of our bookings guarantee to sleep two adults. Extra guests are at the hotel's discretion and may be subject to fees. | |
14800fe45e4d8eed7ef9c08c20a6f953 | GooglePlayMusic | Customer: PLEASE PLEASE PLEASE get super fast on getting bixby voice working with Samsung music. Google play is awful and won't work
Support: Hey there, that seems odd! Could you share more information about the problem? We'll be glad to help. Keep us posted.
Customer: Nice reply time btw, that was a tweet from August
Customer: I've tried everything but a factory reset. If I tell it to "play music" it launches Play Music, but anything more it says I need to 1/2
Customer: Download google play music first and gives me instructions to do that. 2/2 | |
080527059f23e452f765ecdca6f788bd | AmazonHelp | Customer: Wancle Sous Vide Precision Cooker, Thermal Immersion Circulator,Accurate Temperature… https://t.co/C6x41ca3hx https://t.co/bf82za6sHq
Customer: My brand new unit is beeping excessively. Plenty of water in pot, error condition?
Support: I'm sorry to hear about this! For assistance with the functionality of your device, the manufacturer would be in the best position to help. If they're unable to resolve the issue, you can set up a return here: https://t.co/WJ0vHkwvRJ ^JS | |
b31901033d5d10900fbd94e609a7d3e9 | HotelTonightCX | Customer: $33 !?!? Till the next level? @148884 can I buy a hoody to reach Level 4? https://t.co/BYi0H0LBdG
Support: We can't sell you a hoody but we can certainly sell you a room, at a rate so low we guarantee it! ;) | |
e6900a79f90657446b5e638a36964af6 | HotelTonightCX | Customer: .@148884 how to flag a listing w incorrect city
Support: Please call our customer service or email help@hoteltonight with the information so we can correct it. Thanks! | |
292017e86033d1a57947287e5a991fa2 | AirAsiaSupport | Customer: want to add on a baggage allowance for my flight this coming nov 17....but dont know how to do it....
Support: We can help you to add it. May we have the booking number and preferred KG? -Prabu | |
dcb92031b415fac8e67065ee7003c4ba | SW_Help | Customer: previous 2 weeks of #Waterlooupgrage have been confirmed as void days. Precedent set. Will this week also be announced void days??
Support: Hi Keith, if any further days are deemed as void it will be announced on our website. ^JW
Customer: Hi, not seen any announcement but unfamiliar with your new website - please confirm void days have been declared for entire upgrade period.
Customer: Hi, can you confirm final 5 days of #waterloodisruptuon in August were declared void days? Thanks. | |
85781c353ecce1e6f346cbdb8f8c4a2f | idea_cares | Customer: (2/2)
I have 4g pack but hardly 2g signal comes sometimes. The most worst network is Idea. You Can See in pic 😡😡😡😡 https://t.co/rNL1djd60b
Support: Sorry for the inconvenience caused. Please DM your Idea contact number to assist you further. Regards,Sneha. https://t.co/LBfZgLCSfr
Customer: You are late i port my idea number.
Support: Sorry about the trouble but we don't want you to go. Please DM your no. & elaborate the issue you faced to assist you further. https://t.co/LBfZgLCSfr | |
f72c902faeda2fe111e3f197c9613f08 | Safaricom_Care | Customer: @Safaricom_Care subscribed for Safaricom Home internet. Poor customer service for this product. Zero reliability, as at now.
Support: Hi Nelson, we're sorry to hear that. What challenges are you experiencing, we'd like to make it better. ^LW
Customer: Refer to incident raised with your contact center agents. Kindly improve on your TATs, it's really a disappointment
Customer: Kindly address my issue urgently
Support: Hi Nelson, we are addressing the issue with a view to resolve asap. Apologies for the inconvenience caused. ^NG
Customer: How long does it take? Still no call no assistance.
Support: Hi, sincere apologies for the delay.We are still following up and will update you with feedback.^CH
Customer: I would like to Commend @119309 for fixing my issue once and for all. | |
7c2d665ce8818eb6f5f7a0ef45a85832 | AmazonHelp | Support: We are unable to access your a/c on social media platforms. Did you receive any emails from an a/c specialist? ^PK
Customer: As an online shopping customer,I am very dissatisfied with the services provided by Amazon China!
Support: Hi, sorry to hear that! Have we missed the delivery dates provided in your order confirmation email? ^TS
Customer: @356346 Sir
Please solve
My problem i am participant on 2015 amazon app quiz but not any time win i am requst you please solve my problem....
Customer: @AmazonHelp @356346 Hahaha 👆👆 crazy man.. | |
65b7e9a6537aaf6cd20c4d3b75cb6309 | Uber_Support | Customer: @Uber_Support I have an AMEX platinum. You and uber are not honoring your credit commitment. Please make it right.
Customer: @116988 @Uber_Support I never received my Oct credit
Support: Please connect with us at https://t.co/VNbeClTPIK and we'll be happy to look into this. | |
c849357ee3d0a15eda501b76e36250aa | TMobileHelp | Customer: What's the latest on enabling RCS Universal Profile on @115911 @115913
Support: @115913 We're targeting sometime this year for RCS Universal Profile. Stay tuned. *TaylorBest
Customer: @115913 What's the status of this? Still this quarter? | |
509f9ec70d622e8730fc9cafdf4c78b6 | TMobileHelp | Customer: #TBT to @115725 saying they won’t mess with video on unlimited plans. #thatdidnttakelong #CantHandleUnlimited https://t.co/bAOOshFbVq
Customer: @115725 Can I stream a 2K or 4K video with ONE plus? Whats considered "HD" with @115911 ?
Support: @115913 Hey! We'd love to continue working with you in DM. Meet us there! *AlissaFast | |
f24f1da704ca845d0f809fe3208a65aa | AsurionCares | Customer: #asurion cell phone insurance does not honor their contract. Battery drains constantly. Won't replace. #fraud
Support: Can you tell us more about what happened? Many replacements come with a 1 year ltd warranty. ^MM
Customer: Battery constantly draining. Did all Support recommended. You refused to replace. Pathetic. Why pay insurance #racket.
Customer: You refused to honor your contract. That’s what happened. You take my money every month and then won’t honor the contract. | |
ead5b5c0483baa3df91ea4f6186a3711 | VMUcare | Customer: Bring your iPhone to Virgin Mobile & get 12 months of unlimited service for $1. https://t.co/rMoKZUBTLc #InnerCircleLife https://t.co/GCWiFOOLVK
Customer: Do I have to activate the service by august 31st to qualify or just have ordered a SIM card before the 31st?
Support: You will want to activate within 14 days of ordering the SIM.
Customer: @380091 Your care team told me 30 days so does that mean I no longer qualify for the $1 year deal? I have a screenshot of the conversation. | |
6d8c66d78dbfe4daeb6f95bd65caec1c | AskAmex | Customer: missing Delta Statement Credit on @AskAmex Help?
Support: Hi I never heard back from you. Let me know if I can assist. Enjoy your day. ^Clarissa
Customer: Thanks for reaching out. Was overseas. They told me over the phone that Bc I had the card 2 years ago, I don’t qualify. Thanks again!
Support: My pleasure. Feel free to tweet us in the future. All the best. ^Clarissa | |
3c97ba01a5ae17ee4f0e3787322fbb9b | AskDSC | Customer: Got a couple trial shaving kits - @122358 vs @73331. After DSC blade gave me worst cut I've ever had, Harry's is winning. https://t.co/KyTTMEPQjE
Support: Not good. Shoot us a DM with your email/shipping address and we'll make it right. https://t.co/viHbnoBgMT | |
763f291fc6963722edeaecfcab673a56 | ATVIAssist | Customer: And I find it funny how you have launched the servers without even send everyone there token
Support: Still having code problems? Go here: https://t.co/cLy4QGrxD4 If your code is invalid, tweet us back for help ^SM
Customer: 1)Hey so I bought ww2 on ps4 but it says I say I don't have it, i even got the beta and playd it but it says i dont have it and i can pre dl
Customer: I asked playstation and they said to contact activision bcs my purchase isent showing up and ive already gotten charged for the game
Support: Can you please give these steps a go: https://t.co/3UYqo2j39X . Keep me posted with your results. ^EG
Customer: I did restored my licence but I still don't have it.
Support: Thanks for the info. If you're still having issues accessing content you purchased, please contact PlayStation Support. ^EG
Customer: i contacted ps support they were unable to assisit me
Support: Hmm, did you pre purchase from the PSN store? ^NM | |
64f84f97723731a2d46129b2ba410731 | AskDSC | Customer: My razor somehow got out of my bag going through security at John Wayne! #openzipper Doh!
Support: Oops. Shoot us a DM with your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT | |
678a275c995cfee829e63d3ccbb10416 | MicrosoftHelps | Customer: Surface Pro 3 Updated to Support New Type Covers - https://t.co/Zn8LBSpKcq https://t.co/Ik33bVaZO9
Customer: .@229436 my SP3 w/1703 JUST got this - note the dates from MARCH? I have no idea what the @123127 folks are doing. https://t.co/ZlPzKESjcQ
Customer: @229436 @123127 More of 2 month after this update my french keyboard is always not detected .I will never buy a surface again ..Time to go to next step
Support: May we know what was the latest update done on your Surface device? Was it the Windows 10 Fall Creators Update?
Customer: I have made update ( surface - system - 3.0.0.0 , Surface HID , Surface Biométrique, Surface cover ) from the 24 august and since my AZERTY cover type is not recognized. I have restore with last image. Update to fall creator but nothing my cover type don’t work.
Customer: This update https://t.co/oIWjC68bbb
Support: May we know which Surface device is it? Also, what country are you in? These will help us provide the right resolution.
Customer: It is a Surface Pro 3, I5,256 Gb , 8gb ram device buy in France and used in Ivory Coast in west africa. Not that in powercfg/battery report i can’t see battery capacity since LGC battery bug correction in november 2016 . maybe the both issue is linked
Support: Have you updated your Surface and its drivers to the latest update? Did you try to uninstall and install the cover driver?
Customer: This is my surface status
I have update Windows and all driver https://t.co/KpngtMLzNL
Customer: Yes my surface was updated to fall creators , i don’t see the cover type in devices manager , i just see Peripherique clavier PIH .
I restore device surface image but nothing
Support: 2/2 specifically for your Surface Pro 3: https://t.co/DEJthywIL7 If that will not work, we might need to do re-image.
Support: 1/2 Got it, Kouassy. Assuming you downloaded the updates via Windows Update, let's go ahead and try to download the MSI file
Customer: Please let me known witch file i need to download
Customer: I did it , but let me known wich file i need to downlad again .
Support: Sure thing. On the download page, look for the .msi files that look like this 'SurfacePro3_Win10_10586_1702002_0.msi'.
Customer: I have download , install and restart the surface .
The Cover type don't work
Support: Got it. Let's try something else. Please run the Diagnostic Toolkit to check for any software issue: https://t.co/IKREMuJIJH
Customer: Please Find result https://t.co/JbvMQHcgCG
Support: We have found out that the Type Cover issue emerged after Falls Creators update and will be addressed via our cumulative update that will be released on Tuesday.
Customer: Great news , i’m very happy to take part of this résolution.
I’m waiting tuesday cumulative update and give you feedback
Customer: Hi , i have update my surface with cumulative update but i dont seen Surface update so the issue is not resolved.
Support: There may be corruption issues on your operating system that result in your keyboard issue. So you need to reboot your Surface to clear these issues. To do so please follow the steps on this link: https://t.co/qxE89AOfF0
Let us know how it goes.
Customer: Surface can’t read battery status in powercfg due to something broken during last year LGC battery resolution , he don’t allow power cover https://t.co/z5aDwDUr6L
Customer: I have do that before , and after requested again but nothing . Don’t forget my cover type work on another surface and all other cover type i have attach on my surface don’t work .
Customer: Keep in mind that in bios the cover type don’t work , so for my part it is not link to windows but to bad driver deploy on surface .
Do you have a way to load old cover type driver on a key ?
Customer: Why not to revert before bad update of the 24 august , before this update all work fine ....🙄
Support: Thank you for supplying more information. To clarify, have you tried installing the drivers and firmware manually? Here's one good resource in case you need it: https://t.co/Hn2P92uOXK
Customer: Yes i have do it at many time but nothing.....
Support: If that's the case, let's get in touch with Answer Desk to further assist you. Here's the link: https://t.co/CGWiPHS6T3. | |
bd5aa7a67e4a45f18f81fc800837ac0a | AmazonHelp | Customer: why are your german department blocking honest users?
Support: Can you tell us, what happened? ^UK
Customer: I tried to translate into German, but they do not say the reason for the lock.
Support: Do we get it right? You live in Germany and your https://t.co/nUUp5MtGzL account was locked? ^UK
Customer: no, I don't live in Germany and don't use german amazon. Yes, my account was locked.
Support: We'd like to look into this further. Please contact us by phone here: https://t.co/jzvkhd3Qlv ^RR
Customer: I don’t speak german. Your support says that germany department block my account. So I need contact with germany department.
Support: We would like to have a look into your account. Please contact our german customer service: https://t.co/Su5eCI5zdf ^TR
Customer: I can’t sign in to contact customer service. Password is correct. I tried to reset it. https://t.co/aGealFv1Id
Support: In this case, please click on "Forgot Passwort" and then you can click on the link "Kundenservice"/"Customer Service". ^KM
Customer: https://t.co/vWfEN6tQfL
Support: This looks good. You can write an email by clicking the button below. Regards ^UK
Customer: Hello. My account still on hold, but you charge money for Prime? WTF?! https://t.co/MfVcougVgb
Support: Did you contact our customer service? If not, please do this. Our colleagues take a look at. ^TG
Customer: no one could says why DE department close my account! Because I never ordered from it!
Support: Please get in touch with us, the Social Media Team: https://t.co/br7bhrlJn8 ^AV
Customer: second. They did not help me! https://t.co/56dWyvoTDj
Support: Please use this link, so we could have a look at your account: https://t.co/br7bhrlJn8 ^AV
Customer: https://t.co/vUx26OrFxv
Support: Please click on "skip sign in" in order to contact us. ^KM
Customer: They don’t help me!
Support: My colleague sent you an email with the information we have. Regards, ^AN
Customer: and never had a different account for amazon. So you wrong. But you haven’t any proof.
Customer: different people in email says that you will review account. But know you says no.
Customer: its not solve my problem. US dept charge money, but can’t cancel subscription. DE dept froze my account, but didn’t see subscrip
Customer: I don have any orders at Amazon.de. I don’t know what returns they talking about. Look at orders history! https://t.co/JlT87mcOhk
Support: We, the Amazon.de Social Media Team, have sent you another e-mail regarding your account. Please check this e-mail. Regards, ^SI
Customer: Acoount frozen. i cant use amazon. But you still charge money! https://t.co/AhMBqVx6Vu
Support: Hi, sorry to hear that, what happens when you try to login? ^AS
Customer: @115821 https://t.co/8yRljQnuSu
Customer: Password is incorrect
Support: I'm sorry you were charged unexpectedly. Please call or e-mail us here for further assistance: https://t.co/jzvkhdlrK5 ^MV | |
b5958c43910418d8318d62aed32bab8a | AskTarget | Customer: Excited for @118062’s #reputation + #LookWhatYouMadeMeDo? You won’t want to miss this #OnlyAtTarget surprise: https://t.co/peGNMraGTr https://t.co/xkgrkttuDC
Customer: @116062 @118062 Hi can you include Malaysia for the shipping two Reputation magazines??
Support: We understand your desire to own this one. At this time, they aren't available for ordering internationally. Thank you for reaching out. | |
f43a65be40eecb779e6fa412d7cf90dc | AmazonHelp | Customer: it's worth telling these newlyweds they've got the wrong gift & we've got theirs and you're keeping us on hold instead of helping https://t.co/jMC1Jta6Ry
Customer: Excellent gift note, so it's a shame they missed out!
Customer: And now, @AmazonHelp you've recharged me for the gift that never came. Ridiculous customer service.
Support: Oh no! We're not able to access account info via Twitter. Please reach us via phone or chat here:https://t.co/JzP7hlA23B ^AL | |
185878965300f6497b053a4cef235fec | Customer: Does the Vista double stroller (w/toddler & rumble seats) fit in the Vista travel bag when folded? Or is it too big w/rumble seat?
Customer: I purchased the travel bags, registered them online & used them then @JetBlue broke our toddler seat. How do I file a claim for replacement? | ||
40a1053409d3ebc2b4c05592a89c2bc3 | AmericanAir | Customer: With @206281 (and #topbonus) having filed for #bankruptcy, how about offering a status-match when switching to #AAdvantage?
Support: We'd love to have you come fly with us! Please contact AAdvantage Customer Service at 800-882-8880 for more info.
Customer: With #topbonus now being officially retired from #OneWorld, any plans to match the status of former elites?
Support: Our AAdvantage Customer Service team can go over best options during business hours here: https://t.co/l7FeGMUy12. | |
d6b1530c4e14546ae29774f60461b7ad | AskPlayStation | Customer: someone has changed my sign in Id and i cant sign in
Support: Hello Hadi. Sorry to hear that. Just checking in. Do you still need assistance?
Customer: How would I go if I wanted to get my account game data back
Support: Hi there. Do you have an active PS Plus Membership? Is the option Auto Upload enabled in your system? | |
51775d9ac988690bd44f5c1b09ab98f7 | British_Airways | Support: #Love was in the air this week when a romantic customer put a ‘wing’ on it! #BAMagic #fridayfeeling 😍💍✈️❤️
https://t.co/9ouskGLtH1 | |
fe4d934586bc4bfaf920bc3785f8aafc | MicrosoftHelps | Customer: Well that's my first twitter rant. Sorry, I like W10 but the last week has made me mad! #W10Loveithateit
Customer: Hi, Gigi! Could you share with us what you've been experiencing? Perhaps we can help.
Customer: System Specs:
Gateway DX4860
Core i3-2120 CPU
Support: Hi! Are you still experiencing the issue? Let us know on how we can improve our support here: https://t.co/weeGznCItu.
Customer: No offense, but why not give people more than 6 days to install feature updates? I totally understand forcing security updates, but.....
Customer: Even on Windows 10 Professional, you cannot defer the feature update when it has become "Ready for Business"
Customer: Don't make me move to LTSB!!!!
https://t.co/XMAMdaHFck
Support: We've got you covered. We have our Answer Desk team to take a closer look at your concern: https://t.co/SERGq7JAIa. Update us.
Customer: Incidentally though getting a Fixit would have been a lot less painful than typing in all those commands.
Customer: I am a little annoyed that all of the Fixit solutions have disappeared for Windows 7....
Customer: And also a little annoyed that there does not seem to be as many for Windows 10.....
Support: We want to resolve this for you. Did Answer desk provide you a service request number?
Customer: Yep. Unfortunatey the computer is still freezing on attempted update to Creator's update. Will continue to dialogue!
Support: Hello. How did everything work out? Let us know more about your experience here: https://t.co/ugl1lUYFQY.
Customer: NOT well. A “quality update” destroyed wifi and Ethernet access on the computer so it now can not even connect to the Internet
Support: Hi, Gigi. Let’s work on your Internet connection by following the steps on this link: https://t.co/iCrwP3LsSD. Please update us.
Customer: That is an assumption/extrapolation but will have more info once I do a complete wipe and restore
Customer: Considering I have a full backup, I am going to wipe and restore from a fresh copy.
Customer: Unless there is going to be a change with “end of life” policies. I am trying only to fix machines that will have a year or more of support
Customer: No offence, but I have already put about 12 hours into “troubleshooting” several aspects of that problem including the network connection.
Customer: Because two feature updates are being deployed every year, working on version 1607 now is a waste of time because it is done soon. | |
811805b7c9971549bb3a637cee302d33 | TMobileHelp | Customer: Let me go pay this bill and go back to @115725 . Cause @115911 is slacking super hard.
Support: I understand how frustrating that can be, but we're here to get to the bottom of this once and for all! Send us a DM so we can chat! *ElleA
Customer: @115911 PROBLEM STILL HASN’T been fixed https://t.co/mbiThOF6dU | |
eac06ca69e72468d21f9f5df06c102bb | Tesco | Customer: WHY ARE THERE NOW HOLES IN YOUR CUSTARD CREAMS? i've been eating yours for years purely because they lacked holes, terrible decision.
Support: Finally, can you let us know whether it would be okay for us to pass your details onto the supplier, please? - Christie 4/4
Support: Can you describe the holes & confirm the barcode number, SC code, expiry date & batch/time stamp details please? 2/4
Customer: Hi Tesco, I'll DM you some details.
Customer: I haven't got the barcode and things, but I just know there were holes nearer the centre and the biscuit size was a lot smaller. I paid 74p.
Support: Hi Joe, I'm really sorry but in order to query this with our suppliers we'd need the information above. I can still log your feedback on our internal systems if you'd like? Kind regards - Andy S | |
99d2eef8377e468e8639b13807b81065 | AWSSupport | Customer: Your 'Create string match condition' for WAF doesn't validate properly. Shouldn't be able to 'create' if transformation not set!
Support: Hi, Yves. Could you provide more info on how the issue you've described is being produced? ^JK
Customer: In the form transformation is required but you can still submit wo/ selecting. Default should be 'None' or don't enable submit without it.
Support: We appreciate the feedback. It has been fixed. 😃 ^JK | |
49005b2a8184264924bd7a65f43d6069 | XboxSupport | Customer: Those smarter than me (including @XboxSupport, did they quietly kill @143798 on #XBox360? Can't find the app anymore.
Support: Hi! Are you noticing any issues when you try searching for the NFL app on your Xbox 360 console? https://t.co/tOzqNnN3ip ^TJ
Customer: Yes. I was getting an error (service not available) when I tried to launch it, so I went to uninstall/reinstall; nothing in browse or search
Support: team here: https://t.co/lUV7XYl61S they may have some additional options for you to get this resolved. 2 ^XS
Customer: @294480 Having the same issue, do you have any fixes | |
919ee5049159c6fcba8a3e07893b90b5 | marksandspencer | Customer: I own a number of @marksandspencer suits and pairs of formal trousers. Why do you not seem to stock 30" waist trousers in your stores?
Support: We only try and stock our most popular sizes to make room in store for more variety - but we'll pass on your feedback to our team!
Customer: I notice that you appear to have removed 30x30 formal trousers on your website also. Were they really that unpopular? Shame.
Support: Apologies - our team will look into this for the future. Thanks for tweeting | |
6add748c3ca30183bfb4b957d1704898 | ATVIAssist | Customer: Live now and running through September 1, enjoy 2xWeaponXP in Search & Destroy! #BlackOps3 https://t.co/TtpKcYGAjN
Customer: My mate reset my stats is there any way I can get it back
Support: Hi there. Just to clarify, are you referring to a Fresh Start being selected on Black Ops 3? ^SM
Customer: Sorry for slow reply yes I am | |
4aeef430b7c80f3591d534a1ba5fe58a | AskLyft | Customer: Went for my vehicle inspection @115879 this morning. They decided to not show up where and when advertised. Bunch of flakes.
Support: Hey there! We'd like to look into this. Please DM us the phone number on your account so we can assist you further.
Customer: Update - STILL making good money with Uber. Too bad you couldn't be there (as advertised) for my vehicle inspection. FLAKES! | |
cb4820fec86036ef8308f30acd4a956c | sprintcare | Customer: Don’t get hooked by Verizon. Switch to Sprint Unlimited for $22.50/mo/line for 4 lines, 5th line FREE. #WorksForMe https://t.co/Hn1H3Imxmt
Customer: LTE service spotty as hell
Customer: I wish I could get out of my @115714 contract and switch to @115725. Sprint is cheap, but w/o WiFi, connection is horrendous
Customer: shit I am getting screwed
Customer: Y'all's "1%" difference is a straight lie.
Customer: How does a current Sprint user get this deal? I have 4 lines and minus charges for phone payments, bill is still 300 a month.
Customer: It's not about the money your service is horrible
Customer: 'll
Customer: Shitty signal when you work in the middle of No Where
Customer: I have Sprint....it’s cheap but it is horrible. I wish I could get out of my contract. Service sucks unless u are connected to WIFI
Support: Hi Bigly, we'd like to look into this for you. Please send us a DM so that we can further assist you with this issue. -MB
Support: What's your zip code? -ED
Support: Send us a DM. Let us look into your issue. SS
Support: Hi there, how may I assist you? -CW
Support: Thank you for reaching out to us. However, can you please advise me of what Sprint deal your are inquiring about. Please send me a DM. -NW
Support: Hello there! Having service issues? Allow us to look into this for you. Send us your cross street and ZIP via Private Message. -SJ
Support: Hey! How can I help you today? - IR
Support: Oh no. Hey Steve, we definitely would like to assist on that. Please send us a private message so we can improve your signal. Thanks. AL
Support: Let's check on that service for you. Please send us a Direct Message, so that we can further assist you. - MF
Customer: Yes please steal Verizon’s network and I think you could fix my issue. Thanks
Customer: @166911 That makes two of us because I pay $300 for 3 lines and been with Sprint for over 10yrs!!!! 😡😡😡
Customer: You literally can't help me with anything. You can stop lying about the 1% difference
Customer: LOL !!! Tried that on more than one occasion and no luck
Support: We'd be happy 2 address your service issues. Please send us a DM as we require a bit more information from u in order 2 assist u. -MB
Customer: @sprintcare @166911 5 lines $420 a month. Been customer for 8 years
Support: Are you experiencing services issue in your area? Shoot me a DM and I'll be happy to assist you further with these issues. -CW
Support: Please follow us @sprintcare in order to better assist you and review the coverage in your location. Send us a DM after following us. -Y.F.
Customer: @sprintcare @166911 I'm sorry 😑 lol
Hey sprint, what's with the low unlimited, multiple lines plan?! 🗣WE NEED RESOLUTION AND LOWER RATES FOR BEING LOYAL😠
Support: Hey There! We would like to answer any question you have, to do so, please send us a DM in order to further assistance - LM
Support: Hey There! We would like to answer any question you have, to make us, please send us a DM in order to further assistance - LM
Customer: I have and you guys keep sending me a link to download instead... and why can't I ever just call *2 to reach a rep these days? | |
74e01a6cd874dd75b77534ab2721f320 | sprintcare | Customer: Don’t get hooked by Verizon. Switch to Sprint Unlimited for $22.50/mo/line for 4 lines, 5th line FREE. #WorksForMe https://t.co/mj3q32Utj2
Customer: we should talk then. Mine is $75 unlimited plus fees, tablet data, S7 payment and was told $40 per extra line.
Support: Hey, thank you for your post! Can you elaborate more in your concern, so that we can further assist you? - JS
Customer: @115714 Yep...that is my going fee as well.
All those additional fees...they add up!
Support: Hey! Are you in need of assistance? Let us know. - DB | |
f6c90d753fdfc073b05c8054ebb8e6da | sprintcare | Customer: Don't get your family hooked into paying twice as much for unlimited with Verizon. #WorksForMe https://t.co/FUMyVoXLf5
Customer: Do you have any incentives for switching from another carrier?
Customer: Sprint Coverage has sucked for years. Get coverage like Verizon or At&t then we can talk.
Customer: Sprint sucks.
Customer: If you actually had coverage, your tweet would make sense. (Tweeted from deep in the sticks)
Customer: But a month after Irma, I still have no data. Smh @sprintcare
Customer: @115714 They are cheap thats true but their LTE/4G coverage is false advertising. For the couple lf years that I had sprint I had dropped calls every single day. You get 3G connection. Its 2017.. why the hell is there 3G when they advertise LTE all over the US?!
Support: HI There! Are you thinking to joining the Sprint Family? Please click the link to see our great offers https://t.co/OLXF2ShjmN. -EG
Support: Hi there! Are you currently with Sprint? -JA
Support: This is not the feedback we like to hear. What issues are you having? -RL
Support: How can we be of assistance today? Are you having service issues? Please send us a DM, so that we can further assist you. -AC
Support: Hi there, I do apologize for the inconvenience. Please send us a Direct Message, so that we can further assist you. -MC
Support: we apologize for any inconvenience you are having but we are here to help you with your service today.
Customer: Nope not anymore. I had sprint for 10 years until i decided to let my contract go. And i switched best decision ever!
Customer: 1. I never have a full signal. I have slow internet and poor call quality. I can't use voice and data at same time.
Customer: 2. I get 2 bars in the Lincoln Tunnel but only 1 at my house. I came from att. It's just not even close. I regret switching every day
Customer: No, we switched to Verizon and get service everywhere!
Customer: I already messaged NN. Just messaged you again. Pretty whack coverage from you guys
Support: Allow us to take a better look into this matter. Please send us a DM and give us a follow in order to reply to it. - DB
Customer: @sprintcare Same! Sprint = 💩💩💩 never going back to them!! Got my first @115725 month free ☺️ | |
4bdbbd9d19a40258920a50029c0c0888 | sprintcare | Customer: Don’t get hooked into paying twice as much for Unlimited with Verizon. Sprint #WorksForMe. https://t.co/H1tHkd6OSA
Customer: So what happens if leave twice the price for your company and it doesn’t work for me
Customer: Almost makes up for ur shitty, lying customer support team.....almost.
Customer: sprint plan may be cheaper but quality not upto par
Customer: But like service sucks 😩 and my calls drop like everyday
Support: ◦Returns must be made with receipt to original place of purchase. Device returns allowed within 14 days satisfaction guarantee. -JA
Customer: @115714 The best thing to do is complain to the @136958 & slam them w/ all info reguarding @115714 ‘s 💩 service & customer service! Or file-a lawsuit!
Support: Why do you say that? -KY
Support: We truly apologize for the inconvenience. Allow us to assist you through this channel. Please, send us a DM so we can further assist. - VC
Customer: Since I’d be bringing my iPhone 7 and 5s I wouldn’t have anything to return
Support: Thank you so much for reaching out to us. How can we help you? -JM
Customer: because sprint says one thing but the fine print is SO diffetent
Customer: Right?
Customer: I’m not reaching out! I’m saying @115714 TOTALLY SUCKS!!!
Customer: @sprintcare 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 💯
Support: That is absolutely correct, you will have nothing to return once you're within the 14 days and not the 15 days. -JA | |
3ca5539533b76fd205380511c58c20c0 | sprintcare | Customer: Don’t get hooked into paying twice as much for Unlimited with Verizon. Sprint definitely #WorksForMe. https://t.co/TrTMQM5Fw6
Customer: Guys, I would gladly pay double to get signal. Do something in zipcode 00953. Near Montecasino Heights. @116447 @sprintcare
Support: @116447 Team @116447 will happy to check your connection coverage in your zip code area and send a request for network review. https://t.co/rMApsV8PQY
Customer: @116447 Hope so. No signal since September 20. | |
0c043d5eb54e8325fc570167f75d591b | TMobileHelp | Customer: Join me, T-Mobile CEO, on twitter now and then thank me later when I give you FREE stuff. ;)
Customer: HOW ABOUT GIVE THE MONEY BACK YOU STOLE YOUR CUSTOMERS FOR MISLEADING TACTICS SHOWING YOU HAVE THE BEST 4GLTE WHAT A PIG SUE TMOBILE NOW!
Support: @115913 My team and I are on standby ready to jump in and help, Reinaldo. DM me https://t.co/Nr93OTtXRx *TaylorBest | |
e8f3df3c4ce1272e2f0585e91efc2e17 | GloCare | Customer: please what happened to a new line that recharge without bonus 08183117973. Just recharge for the first time and no bonus.
Support: Hello, kindly provide a valid Glo number for checks. TT
Customer: please what deduction are you guys deducting again? Did I subscribe for anything?
Support: Hello, kindly provide your mobile number for checks and assistance. TT
Customer: 08058984995
Support: Good evening, we apologize. Issue has been escalated to the unit in charge for assistance. We'll revert back to you. Thank you. SO | |
d8a7f40fc33e436228bba9b73a8629fe | airtel_care | Customer: Movement towards OBA AKRAN AVENUE thru IKEJA bridge is ok @145585 @airtel_care #TELTrafficReport
Support: Do you know you will be given 800% recharge bonus on your newly purchased line? Kindly buy a new line to enjoy the benefits of the (1/2)
Support: and other devices via WiFi. For more information, please visit https://t.co/s3WT1LncHg. ^Osebi. (3/3)
Support: Do you know that the unlimited data plan is now available at N10000 (*462*10), N15000 (*462*15#) and N20000(*462*20#) and it is valid (1/3)
Support: for 30 days. Each variant of bundle offers unLimited data for 30days, which gives you the access to share your data with loved ones (2/3)
Support: Do you know you can dial *902# to activate and deactivate VAS services on your line. ^Osebi.
Support: Do you know that you can dial *141# or visit https://t.co/UR0PiSVGGB to view our amazing data plans. ^Osebi.
Support: and other devices via WiFi. For more information, please visit https://t.co/s3WT1LncHg. ^Osebi. (3/3)
Support: for 30 days. Each variant of bundle offers unLimited data for 30days, which gives you the access to share your data with loved ones (2/3)
Support: Do you know that the unlimited data plan is now available at N10000 (*462*10), N15000 (*462*15#) and N20000(*462*20#) and it is valid (1/3) | |
4369ec29d4304d4babec7c22ea341509 | British_Airways | Customer: we are STILL waiting for a reply since June!! Can someone contact me Asap please #notahappycustomer #poorcustomercare https://t.co/fwKmUEP9FB
Support: We're still working through a backlog of claims, John. We'll contact you in due course regarding the case references you've submitted. ^L
Customer: STILL not heard from you and this started in May😡!!! Can someone sort this #ASAP __credit_card__ __credit_card__ 16574891 #poorservice
Support: Hi John, please DM us with your contact number, email and home address. We'll have a look into this for you, ^Ems | |
fb793071647000a950fbe064ea20136d | Delta | Customer: Why do you block access from @10601 servers? I use DO for my VPN when traveling and can't access delta--get access denied https://t.co/Bf7OSv6fDM
Support: The website would not block you. It would be your server blocking you from accessing our site. I am so sorry. *TJM
Customer: Still having this problem. I can access through a proxy, but not @10601 server or Tor. I suspect @delta is blocking
Customer: I have had this error when there is geolocation blocking (based on IP address) for other services.
Customer: Could you provide me some information/transparency about what IP addresses you block access for https://t.co/zQwGczwmQG?
Support: Norman, we do not block IP addresses. You will need to contact your provider regarding this issue. *TBW | |
b8c7eec16cb8c99338b54870984820ac | XboxSupport | Customer: what's going on. I keep getting disconnected from partys and it keeps saying my online status is unknown. I can't do anything!!
Support: Hi there. Let's check out our guide here for this disconnection issue that you're seeing https://t.co/fHCPjSHTH7 ^TJ
Customer: I've done this before and it didn't work, when this happens my profile says online status is unknown
Support: Gotcha, could you DM https://t.co/nPX1yNXCi5 us your Gamertag so we could collect some more info? ^JS | |
79e182f5c6c90eb6a3fe15c981d69e7e | AirbnbHelp | Customer: #airbnbhelp I have a case # 51896 reg damage to my condo by past guests, it has not being resolved; contacted Airbnb but not answer yet
Customer: Do they ever really help?
Customer: Yes, they resolved in 24 hours, amazing company
Customer: Your lucky @115783 hasn't helped me ... waiting weeks!
Support: Hi Barbara!We understand how you feel and we can reassure you that your case is being reviewed.Thank you for your patience!
Customer: My case is not that complicated. What about your review process could possibly take so long? It sounds to me like incompetence!
Support: Hi, we apologize for the delay. We can confirm that your case is with the right team and someone will follow up with you directly. Thanks!
Customer: No one ever did... very disappointed in @115783
Support: Hi Barbara, we apologize for the experience you had and we are here to help. A dedicated Case Manager follow up with you. Thank you. | |
d08f673000871b447a27bdfa242105ee | AmazonHelp | Customer: Es "ultrarrápidas", no "ultra-rápidas". En español los prefijos van unidos, en inglés usan guion. https://t.co/e97EWfb1zr
Support: Gracias por tu comentario, lo reportaremos al equipo encargado. :) ^JD
Customer: Esa falta de ortografía sigue en su sitio, dos meses después. Venga, que solo es quitar un guion y poner una erre ;) | |
608ee63fd778086046006581e19c66d3 | TacoBellTeam | Customer: we've been. Waiting 30 mins for your FAST food
Support: That's too long. Which location is this?
Customer: Camp wisdom and Cockerell hill in Dallas
Support: Thanks, Vanessa. | |
39f527022f68c20c190913266107cfc6 | Tesco | Customer: Why in your ready chicken meals do you buy chicken from Holland?
Support: The supply in Thailand is reliable and steady, and therefore we have chosen to source Chicken from this part of the world. 3/5
Customer: Well I did mention the chicken came from Holland. So you buy chicken from Thailand as well?
Support: Hey Grabrielle, we sometime source from both countries to cater to the current supply demands in the United Kingdom . TY - Jazzie
Customer: Oh dear TESCO as mentioned in previous tweet does anyone in your company check or do regular checks on meat sources!!!! | |
d3952c62ef71a533c8317f3d1f7e40a4 | AskDSC | Customer: Yikes, @122358 !! About to ship for #military training, and my razor handle breaks! 👹💀 https://t.co/k2yuMi1hII
Support: Sorry to hear that. DM us your email and shipping address so we can help you out. | |
eba4c9123ffd75081fd4a00ad2d8f63f | Safaricom_Care | Customer: @Safaricom_Care What is the least amount of capital one requires to start an m-pesa shop????
Support: Visit https://t.co/IrG8TeIFiO�to-Become�an-M-PESA-Agent to view the basic requirements.^BD
Customer: why do you overcharge us??? niliokoa 50....nikatumia 35.....kuamka the remainder is gone.....hamtaniletea ujinga
Support: monitor your billing; https://t.co/YIF9X1BJXQ ^WN
Support: Share your mobile number via DM we check. Alternatively you can create an online account for your number and check/ (cont)
Customer: 0710700065
Support: We have been in touch and advised. ^CK | |
a7d2625cf1de2faac9ae3ff2ff3cb482 | AskLyft | Customer: Seriously @115879, this is how you treat your long-time 5⭐ drivers these days? Have I done anything in the past to warrant this? @195340 https://t.co/z9C5Imad0h
Support: @195340 Hey John, we are going to look into this for you right now. Hang tight.
Customer: @195340 I feel like the mantra to drivers has gone from "we always treat you better" to "we always let you down and distrust you". #Disappointed
Customer: @AskLyft @195340 Sad - I agree - very hard pill to swallow -#LyftLoyalist
Support: @195340 John, we're still actively looking into this for you. We just need another minute. Thanks for your patience.
Customer: @AskLyft @195340 Making me feel insane some days :(
Customer: @195340 Exactly as I predicted, this wasn't really being handled and I get a pacifier response. Support clearly doesn't have the tools it needs.
Customer: @195340 I used to see clearly defined moral lines in the sand between @115873 and @115879. They really aren't so different anymore. #MissTheOldLyft
Customer: @AskLyft @195340 @115873 @115879 Me 2 | |
6cc2d18abc52dee1623c7488d33b866a | AskeBay | Support: Don't worry this won't be forever! Once your selling history has been built up you will receive the funds straight ^SB
Customer: Everyone should know that ebay refuses to answer one question I have publically
Support: If you want to be technical, the User Agreement does state: You agree to comply with the policy and permit us to make a (1/2)
Support: (2/2)final decision on any eBay Money Back Guarantee case: https://t.co/DroF94nbqi Our offer to look at your claim is always open. ^B
Customer: @168885 Screw your user agreement. You guys change that crap at random anyways. Always in @AskeBay and @AskPayPal favor. You must be overseas or a robot to respond like that; eBay stinks, use common Sense you jerks! @404 has better customer service than you.
Customer: Wrong. That is 100% false. You can not make a blanket statement to cover up your greed. If it does say it it doesn’t exist.
Customer: Also, the user agreement is null and void once YOU violate it. You issued a refund before the item arrived. That’s a violation
Support: (2/2)policy into the User Agreement, but do include info on our right to adjudicate appropriately. We're still happy to help!^B
Support: We appreciate your feedback, but we have many policies that determine our decisions in these claims. We do not put each (1/2)
Customer: If you violate the user agreement it no longer applies.
Customer: You have to
Support: We appreciate your feedback on this process. If you give us the info we requested, we're happy to take a look! ^B | |
249f3f20fad32053d7dc0c413e28f169 | comcastcares | Customer: Comcast for the last few days. Yet, they won't look into anything on their end first until I take a day off of work and wait around. https://t.co/3gWk4lj0E0
Customer: yep and @116136 - never change for lack of service. Always a different answer and no one really wanting to help.
Customer: guessing @comcastcares is toying with me after not being very happy. techs in community fixed one problem. broke another. :-P https://t.co/hcAsZy7gkO
Customer: @comcastcares and back to the same old... internet craps out every few months. I'll have to arguing with comcast that it has nothing to do w/home again
Support: I'd like to figure out what's causing this to keep happening. Would you please DM the full service address & phone #? -JN | |
11cab621cef21c814562aaf2cd516d0b | GWRHelp | Customer: terrible service on 14.06 London to Plymouth today..no brakes, a/c, wifi £££££
Support: Hi. I am sorry to hear this. I'll report the faults to our Maintenance Team for repair. Which carriage are you in please? - Jordan
Customer: Oh great glad I've helped! It's only 120o in here!!!
Support: Are you able to speak to the on-board crew? They may be able to advise which carriages have air-conditioning and power. - Jordan
Customer: Wrote to MD Mr Mark Hopwood.. 27/10....I’m obviously not important as still no reply! award for Outstanding Personal Contribution? And Rail Operator of the Year? just don’t care about 1st Class passengers in SW.@28786@ignored@notgoingawayanytinesoon
Support: Hello. Sorry to hear this. Due to a large volume of emails, responses are taking a lot longer than we'd like. Can you confirm your email address via DM please? Rach https://t.co/Fg4VGS9qNo | |
efcbde3697fc01a3963574b00878f946 | AskDSC | Customer: how do I unsubscribe from your emails? really about to quit my razor subscriptions if you don't quit sending me this shit.
Support: Sorry for the trouble, there's an unsubscribe button at the bottom of each email we send.
Customer: I did that a few weeks ago. I'm still getting spam from you guys. Please ONLY send shipping confirmation emails.
Support: Sorry about that. Reply back with the email address linked to your Membership. We'll help you out. | |
e5cdd46d6146abca7afa2ce7b1b3c4ef | SCsupport | Customer: I've been getting charged for your service when I cancelled 2 months ago. You took money from me this week when my status is free
Support: Hi, sorry for the delay. Send me on your SoundCloud account and I will take a closer look. Cheers /S
Customer: What exactly do I have to do?
Support: Hey there, please fill out this ticket form: https://t.co/DCS9j4wgNT and we'll get back to you asap. Thanks /D
Customer: It's been more than a month since I've submitted form & u guys charged me again this month! I will report SoundCloud if this isn't resolved
Support: Hi, so we can look into it, what ticket number did you receive when submitting the form? Best /D
Customer: Ticket number is (551919).
Support: Hi there, I can see we've replied to you via email on that ticket, did you not get a response? Best /D | |
6d8665a6f47b8c0267b5ae31c330adae | AmazonHelp | Customer: #sellercentral: Jeff Bezos's team has taken genuine reimbursement claims from us to become second richest man. SHAME ON HIM
Support: That's quite a comment! Please reach our concerned team from here: https://t.co/q0GvV93oiU we'll assist you further. ^SV
Customer: Looks like truth could not be digested. your team has already denied giving a positive answer for a genuine claim
Support: I'm sorry you feel this way. I'd like to sort this for you. Kindly share your details here: https://t.co/GIJyeYqKE0. ^AG
Customer: What details are required .. Call me at 91 8880233891
Support: I'm sorry, I wasn't able to comprehend your concern. Please do let us know what went wrong, we'd like to assist you. Also, please don't provide your contact details, as we consider it to be personal information. Our Twitter page is public. ^EM
Customer: I can give u so many cases in which your dumb seller support team has rejected genuine cases and put money in Jeff bezos pocket
Customer: You people have been taking hard earned money of the sellers like us who are selling on Amazon india
Support: Mohit, sorry to hear that you had to face trouble with us. Let us look into it. Please share your details from the link here: https://t.co/PUxX2e4ALL and we will assist you accordingly. ^HR
Customer: Refer RE:[CASE 4111233182] FBA14Y6WFQ - Missing Items from Inbound...... I straight away lost 2 units which I had sent to SATA warehouse
Support: We'd like to look into it mohit. We haven't received your details yet. Please fill the form which is provided earlier so that we can look into it and assist you accordingly. ^SP
Customer: Sent...
Support: We have received your details. We’ll work on it and get back to you with an update. ^SB
Customer: By when?... Don't work on open ended mindset....
Support: You'll receive an update from our team anytime within 6-12 hours. Do keep an eye on your inbox. ^EM
Customer: Update?
Customer: M on my inbox when m awake
Support: We're right on it, Mohit.Request you to wait for an update from our team. Appreciate your patience. ^MN
Support: We are working on it. We’ll get back to you at the earliest. ^SB
Customer: It is 12 hours now... How much time u want
Support: We have sent you a correspondence here: https://t.co/fYrzNInVt2. Kindly reply to the latest correspondence from our team for further assistance on this. Thank you for your understanding. ^GD | |
d8b591bb86f2803c064668747adafa04 | HotelTonightCX | Customer: is the worst app of all time 🙄🙄
Support: Hey Alyssa – that's not what we like to hear! Let’s chat. Email us at __email__ so we can help! | |
980b91d0341a088760013c5a3799a5df | AWSSupport | Customer: A deep dive from @74110 on AWS Cognito User Pools – App Integration & Federation (now generally available).
https://t.co/GYEtYihEW2 https://t.co/vaa48NfwyA
Customer: @74110 This is awesome! One question: How do I take the code returned and get Authenticated role from Cognito using JavaScript SDK for browser?
Support: Hi, David. This is a great question for our Forums, where our engineers can respond in detail https://t.co/7lhkDEWJxS ^KM | |
ceed8d08e405fe836d7736f5ca5ad408 | airtel_care | Customer: Good evening @airtel_care pls is it possible to transfer data? If yes how can I do that pls?? Thank you
Customer: @airtel_care You wanna transfer it for me. Yeah 🙌
Customer: @airtel_care Lol....see rich gang talking 😂😂😂😂
Customer: @airtel_care Abeg, transfer it sharp, sharp. ☺
Customer: @airtel_care Lol...am still testing it...it wrote successful but notin transfer
Customer: @airtel_care 😏😏😏😏😏😏😏
Support: @594425 Hello @594425, we've got you covered! ^AShoremi
Customer: @594426 @594425 The worst Network in India.they are not able to resolve the problem of customer.the executive are talking in useless language.i m fade up
Customer: @airtel_care @594426 Lol....I can imagine....its so sad
Customer: @594424 @airtel_care Sorry. Not the worst network in Nigeria anyway.
Customer: @594425 @airtel_care It's worst Network....
Support: @594425 We've got you covered always. Enjoy the rest of your day. ^Osebi.
Customer: @594424 @594425 Here at akoko South West LG oka ur network have been so bad. Can't browse at all.
Support: Hello, Please state the affected number for assistance. Thank you.
Customer: 07087878081.
Support: Hello @507065, apologies on your experience. However, please be informed that the provided mobile number has been worked on and is fine. Kindly restart your mobile device and revert. Thank you. ^Ojo | |
52fdfed4859196d77b2735da6470e22a | HotelTonightCX | Customer: @162772 @148884 Nothing like spending the day climbing a 14er, being exhausted and ready to shower, and jumping in to see that on the wall 🤢
Support: Hi, Alicia! Congratulations on the climb!! Thanks for letting us know. Give us a call 800.995.6698 and we’ll get on this! | |
5959f75ce51376c2a87d57748867d903 | AskDSC | Customer: hey! when i signup is the 'welcome to dollar shave club' email, the shipping confirmation of my first order as well??
Support: Should reach you 4-6 business days after you receive that email, reach out to us if you have any questions about your order. | |
1267b8c52490934c6705d6efc36fdc29 | idea_cares | Customer: Luteri telecom company @116331 debited ₹105 for useless shit and nt refunded. Many more complaints not resolved yet
Support: Apologies for the trouble. Please DM us your contact nos. and elaborate on your concern and we will surely address it. https://t.co/LBfZgLCSfr
Customer: No need for apologies @116331 its already more than three months for issue still not yet resolved | |
ecf94ae925ba75aa39b3bacf71352ad6 | AskDSC | Customer: Time for the REAL "Fight of the Century." DSC vs. a copycat → https://t.co/pUg9BzaJmc https://t.co/qbyRvGdmHY
Customer: Yeah that time your brand new blade broke off and sliced my face badly 😒
Support: Sorry to hear about that experience. DM us your email and shipping address so we can help you out. | |
dda3dd68bdae57a6f55a9411390cbecc | Safaricom_Care | Customer: Dear @Safaricom_Care kindly update me on Service Request 1-BMHEF0O of 13th May 2017 and a follow up on July 15 cc @119433
Customer: @119433 Service Request 1-BMHEF0O of 13th May 2017. 6 Months later no solution.
Support: Hello,Kindly check DM .^EK @119433
Support: @119433 Hi, there are plans to improve coverage in your area. ^NO
Support: @119433 We have identified the network problem in your area and are working to resolve it in the shortest time possible. Thank you for your patience. ^MT
Customer: @119433 it's long overdue and no clear indication on time.
Customer: @119433 This is the information I have been getting since February. Can someone give me a timeline please. It has been 6 months.
Customer: @136135 @119433 May to july and you still talking of shortest time possible.Am sure this replies are from safaricom social media inturns.Isorait
Customer: @Safaricom_Care @119433 Ok thats gud
Support: @119433 The issue was identified and we are working on resolving this ASAP ^MT
Customer: @119433 Now you chose to ignore my tweet. Alright.
Customer: @119433 Issue was identified on 13th May 2017 and up to date nothing has been done. Seems you just want to put me off
Support: @119433 Hello Wangari as agreed we will give you feedback.Issue has been raised on ticket number:1-CQB7C1I for follow up.^TM
Customer: @136135 @119433 You are in the habit of raising and issuing tickets and you never get back to us.I rem i have a ticket dated 20th https://t.co/7JpuHRoTxf take us all to be fools.
Customer: @119433 Thank you
Support: @119433 Bwana Mike which ticket is this you are referring to please? When a ticket is raised we do respond to it, kindly share with us the ticket we look at it and advise. Thank you. ^MT
Customer: @119433 Doing a follow up in Service Request 1-BMHEF0O was created on 13th may 2017.
Customer: @119433 I gave up on that issue.Lets move https://t.co/UQg4olp6Zu work on your promise of getting back to us. | |
738b59aef6dd50050ef64496fceaaad2 | AirbnbHelp | Customer: is #KaylaReneeParker ook op Airbnb of is Cynthia een beetje in de war? https://t.co/SQ7J83nFLC #Airbnb https://t.co/VKtv9OZzrQ
Customer: 😳😳😳 who is Cynthia
Customer: someone who is using your photo on @115783 for an illegal listing
Support: Hello, can you please send us more information by DM? If you have the link to the listing we will be able to investigate this further. Thank you.
Customer: wow. 3 months after post you 'wake up'. All information we have is already provided in tweet. Listing has been taken offline.
Support: We are happy that this has already been taken care of. In future please contact us directly and we will be happy to assist you. |