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5a9f1f57fd322d2fb4df017e2be03709 | Morrisons | Customer: Hi, I bought a tub of ice cream tonight and it must have been melted and refrozen, it's inedible. Can I return it?
Support: More Card number and I'll get this sorted for you. Thanks - Kirsty
Customer: Hiya again, just letting you know that I never received a voucher in the post.
Support: So sorry about that. Can you give me a little more information regarding this and when it was that it was sent out? Thanks - Djessi
Customer: Hiya, it was the date of the tweet from your colleague that I just re-replied to so 26/8ish. I had bought ice cream that was ruined.
Support: Hi Kerry, can you please DM your More Card Number so I can look into this - Madeeha | |
14977c4192e0348ce9f01c3a36d1fb7d | AskDSC | Customer: Yeah not too thrilled with @122358 right now. Brand new blade. Plenty of shaving cream. Razor burn. 😒 https://t.co/uJIrKt6eKI
Support: Sorry to hear that. DM us your email and shipping address, we'll help you out. | |
0133330dbc34f1b6b409514ef512dc0f | PandoraSupport | Customer: Your free app somehow signed me up for Premium and won't let me change back. Can you pls help? Tx!
Support: You received 7 days of Premium as a gift from us - to confirm, see your in-app feed or email us: https://t.co/KX7pjhCKoO
Customer: A belated thank you for your reply and explanation. | |
821bf382cfa209eb7889f95eea66ced3 | AmericanAir | Customer: My Dad just said 1k Rts and he'll get me a Canon 6D can we please make this happen https://t.co/WmlDxXkE1m
Customer: can you help me please
Support: Of course, what can we help with?
Customer: Could you Rt my pinned tweet please
Customer: @AmericanAir LOL
Customer: @AmericanAir Lmaoo | |
381ee81e94f1409e89aa41b8c19057d8 | AmazonHelp | Customer: #AppDanceQuiz @115850 eagerly waiting to be lucky one. https://t.co/YTwMZNJ7CV
Customer: Who r the winners?
Support: Could you please let us know which contest winners you are looking for Vishal? ^NK
Customer: It's dance quiz.
Customer: As mentioned in the screenshot it's dance quiz.
Support: We understand your concern, Vishal. Here you go: https://t.co/Ztt1XjFdSf You may check the winners from the link. ^SV
Support: The results are not yet announced, we're working on it and we'll announce the winners soon. Stay tuned. ^SQ
Customer: It was supposed to announce by 15th September
Support: Sorry for the miss. Please check here: https://t.co/HyDPFYKqxu to view the winners of the contest. ^KA | |
f8f2daf03b288610ff5aa2af2b47efc6 | DellCares | Customer: and to top it off, this is supposed to be 'top of the line' Dell 7430 Series. https://t.co/jJ3Gg8Xufq
Customer: @118197 No response from Dell yet! @160085 @160083 maybe they need to start using @160086
Customer: @118197 @160085 @160086 I just received a DM and a promise to 'review my case'. Fingers crossed!
Customer: @118197 @160085 @160086 Dell's faulty device at it once again. I am maintaining a public log of each and every single software /hardware malfunction going forward.
Customer: @118197 @160085 @160086 Does not help when your device konks off randomly at the end of a long day's worth of work. @118197 @DellCares 8th time https://t.co/szGvuPvYa9
Support: We'll look into it right away. Kindly DM the below details: 1. The registered owner's name: 2.(1) https://t.co/oEoSPnwg0y
Support: Email ID, 3.Service Tag/Order number: Service tag :https://t.co/DUgrwHBp9z, since when has this been occurring? ^KT (2) https://t.co/oEoSPnwg0y
Support: Hi, Lizann. We didn't hear from you. Do reach out to us with the above details via DM so that we can proceed further.
^KT https://t.co/oEoSPnwg0y | |
1f1975ad941cc3a1303bdfedd38ec467 | SW_Help | Customer: Hi I see there are no fast trains from woking to Clapham j from between 7.05 and 8.43. are there any plans to add anymore???
Support: @3975 When have you checked this for? ^BV
Customer: @3975 just any weekday. i am thinking of moving to woking but researching commute...
Support: @3975 OK, yes after this the fast trains all go straight into Waterloo, this is because of the vast amount of trains running in the peak. ^BV
Customer: @3975 do you think they will consider adding one clapham one?
Support: @3975 The train plan is set now until December and will be reviewed in that time, but like I said with so many trains coming in during 1/2
Customer: @721746 @3975 Lots want a Clapham stop during peak from Woking. Feedback here, hope they listen https://t.co/afrZXCEhKm
Customer: @SW_Help @3975 i decided not to move to woking... partly due to trying to get train to richmond every day by going into waterloo first...!!! yes, a couple wont hurt!!! | |
dfe21f7d0d1075aa96103ec5ad6301bb | Tesco | Customer: so you've changed the custard creams?
And made them smaller....
But the price is the same.
I'm not having non of that sunshine. https://t.co/yn4OP3jAj6
Support: As they contain less salt and sugar they are a little bit healthier too. - Paige 3/3
Customer: But the fact is, you've changed the size... Why?
Tell me about that?
Also, does it seem like we care if they're healthier?
Customer: @Tesco They are now the same as every other custard cream from any other store. These used to be my favourite, not any more. I'm off to cry into my cup of tea! | |
62ab3d43fc37637d4f30fb0f62776094 | SW_Help | Customer: I recently had a rather disappointing experience on 1 of your trains. I emailed & complained. So far I have no had a reaponse....
Support: Did you get a reference number from us? Should be of the form SW-yymmdd-abc ^RB
Customer: I didn't. I filled out the online complaints form. I didn't receive anything
Support: Hello, when did you complete the form? ^SC
Customer: It was on Tuesday morning. 22/08/2017
Support: I see. It can take up to 20 working days to receive a response, you don't get given a reference number when you first submit it. ^SC
Customer: I just want to let you know that I have still not had a reply to my complaint
Support: Hi Sam, when did you submit your complaint? ^JM
Customer: 22-08-17 whilst still on the train
Customer: I am not happy with the result of this and I have replied to the email with questions. I have had no reply. Your service is shocking | |
68294dde451b28f341546d955d0262bd | AskPayPal | Customer: It was really seems to sent from Paypal. #phishing https://t.co/yFLmNmG9D3
Support: Hi, this is a fake email. Please forward it to __email__ and our team can look into it. Thank you for reaching out! ^ES
Customer: Hello, for your review. #phishing https://t.co/iFttGukNuS | |
e526d043acb417506fa35c3ca6599c03 | NikeSupport | Customer: Hi, I come from Hong Kong and I have a Nike+ Watch GPS bought in Australia. The USB cover broken. Nike HK does not help. Please help.
Customer: It's two years ago and it's out of warranty. I don't mind paying for the repair I just don't want to waste the unit which is still working
Support: We recommend using the NRC app on your smartphone to track your run data and NikeFuel. (2/2)
Customer: actually i am a football referee and i am glad to use the watch in my games, so NRC app is not an option for me. (2/2)
Customer: @NikeSupport What part of the watch is broken? Send us a pic we may be able to help. | |
e07660c1bd4b8557e7a3481bfae9c2af | SouthwestAir | Customer: the only thing worse than your website, is your on-time performance % 🤥
Support: Apologies for the technical trouble. We're sorry for the continued disappointment & will make sure our Tech Team is aware of this issue. ^BL
Customer: your garbage website is throwing the same errors for mobile check in
Support: We are aware of the issue and have been informed it has been fixed. Please DM us your confirmation number if we can lend a hand. ^SJ https://t.co/mQmfkXW4oV
Customer: Not fixed https://t.co/7vBhRP9Wqn
Customer: i can always eventually check in, it just throws errors the first few tries (makes me lose A1, which is a monumental tragedy)
Support: Hey. Mind DMing your confirmation number? ^SJ
Support: Happy to hear you were able to check in. A1-A15 is reserved for those that purchase Business Select. Fingers crossed for next time. ^SJ
Customer: Still not fixed. Why can’t you fix this? https://t.co/mtFDxgu4oV
Customer: yes I have a Biz Select ticket. But position is assigned by check in time, hence the delay causes me to move down.
Support: Sorry for any confusion. Our records indicate that the Passengers for this confirmation number have already been checked in. ^SH
Support: Gotcha. I'm sorry the system is giving you issues. We hope that we have gotten the issue fixed for your next flight. ^SJ
Customer: Ya because when the mobile website crapped out, I used my laptop. But why does the mobile site suck? And why can’t you fix it?
Customer: Still broken https://t.co/jMHT4W1mBW
Customer: Not a new issue, and you apparently can’t figure out how to fix it. You’ve been “aware” of it for awhile. https://t.co/BNnB449ZrQ
Customer: Well......?
Support: While our records indicate that this issue has been resolved, we regret if we missed a chance to be of better service to you. ^SH
Customer: It’s not fixed. That’s what o keep showing you.
Support: We'll be sure to pass on your feedback, J.D. You might consider deleting, and then reinstalling the App. ^EC
Customer: https://t.co/bTZDqOkEB7.
Customer: It did it again today. Please for the love of god fix it.
Support: Sorry to learn of your continued issues. We actively work w/ our provider to provide a quality product & appreciate your feedback. ^MS
Customer: Provider? You don’t maintain your own website?
Support: We maintain our own website, J.D. I apologize for any confusion. Nonetheless, your feedback has been taken to Heart. ^MS
Customer: So the provider you’re working with is yourself? Like in the taking in the mirror or something similarly awkward?
Customer: Still doesn’t work | |
cb767e88e8c86575f8a030bf11e7ba44 | hulu_support | Customer: live fail. No NFL on Fox. I will have to reconsider SlingTV, it has the game.
Support: We're sorry for any disappointment! More info on possible blackouts here: https://t.co/HLMJczp8WD. We'll share your feedback.
Customer: Your service does me no good if it doesn't equal cable. If it's on TBS then it should be on TBS on Hulu. | |
d38af45b5d6f83e51e234ff5488e8a22 | O2 | Customer: why is this all I ever get from you? https://t.co/fZXI8YFyto
Support: 😢 Is this happening in one location? Try these steps https://t.co/I0JyAgi5XM It may help with the problems you're seeing.
Customer: No, it happens a lot. Possibly over capacity? Anyway, it's pathetic and very frustrating when the person next to me on EE has no issues
Support: Would you be able to DM us the full postcode of the affected area? We'll check into it for you ✉ https://t.co/5pyLDJBC6r
Customer: It happens a lot: Wembley Stadium yesterday, London Bridge station all the time, and Peckham Rye. Full signal + 3 or 4G but no internet
Support: It sounds like you are experiencing congestion Mark. We do invest daily in our network so this may improve in the future.
Customer: Assumed that was the case. A shame that other networks seemingly do a better job with this
Support: We're always looking at ways to improve our network especially in areas that need it most. We hope you see an improvement soon.
Customer: Another one to add to the list. Connectivity between London Bridge and Lewisham is atrocious too. Full signal + 3G = no connection | |
d53cd546140942ea2300eebe5f9425cc | ATT | Customer: Congrats @ATT. You are the Floyd Mayweather of ineptitude when it comes to customer service. Undefeated!
Support: Jordan we are here to help! Please DM us if you need anything. ^EdwinE
Customer: Thanks for all your help @att! Oh, wait... that was just 4 more calls, 3 more hours and no resolution. Not help.
Customer: @ATT Everyone hates you. Try to sound clever, doesn’t change the fact that you sold your soul you repulsive monster. | |
3804f7bbf274ca7f1d786ca0ec5a5d18 | Delta | Customer: a 9 hour delay on flight 407 going to New York. Why should I have to go through the hassle of asking for something? #LAX
Support: Our apologies for the delay. How may I assist? *AJZ
Customer: The inconvence was major, I missed a day of my trip to NY. I feel like I deserve some compensation.
Support: Please share your confirmation number via this link. *ALA https://t.co/6iDGBJAc2m | |
564ec0b5437c9b2b9ced2420bd356c09 | hulu_support | Customer: Why did you remove picture-in-picture viewing front he iPad app? This makes the app fairly useless to me.
Support: Sorry for any trouble! We're continuing to make updates based on user feedback. We'll share your input with our team!
Customer: There have now been several app updates; when are you bringing back picture in picture? I have almost stopped using your app.
Support: Sorry--no news at this time, but we'll continue to share the interest in re-adding this feature with our dev team! | |
0d70e16a980cef43a679e256192bb117 | AskDSC | Customer: Hey @122358, my executive handle broke after only abt a month or 2 of use, any chance of a replacement?
Support: Sorry to hear that, DM us your email and shipping address so we can help you out. | |
b0c176850577bde31e6655341804fe34 | AskDSC | Customer: I left my razor on vacation 😩😩. How can I get a new handle?! "My" account is under my husband bc I stole it from him 😳🤗😍
Support: You can add one to your next box from your account page at any time. | |
39e90dfc4ec7cd1237c6a08af809a58a | SpotifyCares | Customer: Hey @SpotifyCares, several tracks by BTS have been removed as well the mixtape Agust D, what's going on?
Customer: The mixtape Agust D is still the same; it doesn’t show up for searches unless I use the exact link, and it can’t be played when I find it.
Support: Hey there! Could you DM us the device you're using? We'll take a look backstage /DF https://t.co/ldFdZRiNAt | |
c5259eadde109aeb96ac9e7e1c129d13 | idea_cares | Customer: Evry dy call blocked in @116331 @idea_cares @1936. nd Yesterday was so irritating m trying to call someone nd automaticly call end.
Customer: @idea_cares @1936 Call mute .....call block ....before call facing too many ads .....finally after 5 year going to port......thanks @116331 @idea_cares
Support: Please allow us an opportunity to win you back. We don’t want to lose you as our customer. Please send us your contact no., alternate number and elaborate your exact concern. so we can get in touch with you and discuss your concern. Regards, Ganesh | |
c626d405c82347ffb3f2981bed6c08a9 | AmazonHelp | Customer: My Kindle battery is fried. I shall miss you very much. Please don't explode. #kiindle https://t.co/7Z8yUsqxmJ
Support: Hi, sorry to see that. Please fill in this form: https://t.co/R55eEQwSEs so a member of our team can look into this. ^JJ
Customer: That is very nice of you. I will get in touch with you guys! Thank you! | |
d6fb4359c0d39377c21dccbfc04d2199 | O2 | Support: The Sun is out 🌞for #BankHolidayMonday but how long will you be on your phone today?
Customer: Won't be on it with you're shit network
Support: 😮 Ouch! What's made you say that Sean? Can we help you with something?
Customer: No signal at all around burnham on sea you cheeky fucking cunts
Support: ☹ Check our network tips here Sean: https://t.co/ZtOWF4TTb3
Customer: No why don't you do what I pay for and give me a fucking signal
Support: 😮 We aren't aware of any issues in the general area. Could you DM the full postcode please? https://t.co/5pyLDJBC6r
Customer: Sort your fucking network out it is utter dog shit
Customer: Cunts | |
0a4f56c5a9e81ca076629cf2ce01c075 | sainsburys | Customer: In London @sainsburys showed me up still trying to refuse Scottish £20 notes. Seriously? A lame apology on twitter. #boycottsainsburys
Support: ...so there is no obligation to accept them. Sorry for the inconvenience. Sam. 2/2
Customer: @355457 So if I offer a Scottish twenty and they refuse to take can I take goods for free as they are refusing payment #awaitsainsburysreply | |
780b85b2d4d73b46fb3f11c3671b5709 | Delta | Customer: This link was nonsense. I haven't heard from anyone @delta after bumping me back to coach with no explanation. https://t.co/ULkGudOuHu
Support: I can check on the resevration. *HPL https://t.co/6iDGBJAc2m
Customer: Finally got a call about this. Of course it was while I was at work...VM said you would call back & you never did, no callback number left
Support: Hi jaime. I am so sorry to hear that you missed your call. Did you try dialing that number back to see if you could reach someone? *HSD
Customer: Yes. It took me to the main customer service number automated service. I couldn't reach anyone.
Support: 2/2 https://t.co/6iDGBJAc2m
Support: I've located the old reservation. How can I be of assistance? I did read the thread back into August. Please DM me. Thanks. *TMS... 1/2 | |
f78b0d488bd1de0a08a161662647efb2 | AmazonHelp | Customer: Who wants to bet they're gonna ship via Intelcom instead of Canada Post, screwing me over on delivery as a result? https://t.co/aOnswdNefy
Customer: yo @116090 STOP using Intelcom for deliveries in Ottawa. because of your stupid choices I'm likely going to miss release day delivery. 👿👎🏼 https://t.co/FFrWuMNSzh
Customer: @116090 (2/2) I had a very similar experience with Intelcom; my pre-order of Hey Pikmin was delivered by Intelcom nearly 2 weeks after release date!
Support: Hey, sorry to hear that, what delivery speed did you choose when ordering? Were you given a reason for the delay? ^AS | |
d0603794e5006fdce3c1f4f45fb232a0 | TMobileHelp | Customer: @TMobileHelp @115913 @118156 had $120/5 lines w/ kickback & one plus promo. Switched 1phone->1tablet line. promos POOF 120->218/mo!
Support: @115913 We want to make sure you're set up on the best plan for you, Jared. Please DM us: https://t.co/cuEwtd2epS *DanKing | |
62b59abd526b328bbb125dfaa9bdcd6d | idea_cares | Customer: still idea is not maintaining his brand.i asked for 199 plan and now I got to know it's 349.fully enforcement.waah idea..sir ji. https://t.co/478jZsKtFm
Customer: u guys hv deactivated the number of my father..it's totally a bad experience.i want the solution from tomorrow onwards..
Customer: no solution ....still waiting..
Support: Please bear with us as it is taking a bit longer than usual. We will sort this out at the earliest & update you. Rgds,Pradnya
Customer: shame on u guys..it's been a week but still no solution..you guys are totally sleeping..shame on @idea_cares
Support: Apologies for the trouble. We have your contact details. We will get back to you shortly. Rgds,Pradnya
Customer: pradnya..one side u guys are taking time to resolve the issue.and other side calling my father for outstanding.what a service..
Customer: shame on the service..shame on the company @116331 and the whole group of @118471 ..
Customer: @116331 @118471 come on team..sleep well...no customer satisfaction.still my issue has been pending...
Customer: @116331 @118471 a gentleman talked on phone.and assured that.issue will be resolved till 21. still it is pending
Customer: @116331 @118471 my complain ID-C1-98771745650.
Customer: @116331 @118471 a company..who is sleeping from last 2 months.can't help us for resolving the issue..I tired...
Customer: @116331 @118471 complaint is still on..and my father's number has been deactivated by ur side..I though
Customer: @116331 @118471 I thought @idea_cares services will be better than @airtel_care ..but it's like idea has opened
Customer: @116331 @118471 @airtel_care lorry shop..worst experience ever..give up from my side.ill port to another operator
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi.
Support: As our concern team called you but no response from your side.So please DM your alternate number to assist you better.
Support: Hello @117128, please assist on the issue herein. Thank you.
Customer: aa per your team I have responded..and he told me that plz change ur plan.then will do way off.and now u guys don't fuck my mind
Customer: sala bhikari company..1 solution need more than 45 days.and still not closed
Support: Please DM your Alternate number, so we can call you and assist you better. Regards, Mahindra
Customer: check ur inbox...don't do the formality..the number which u r calling it's registered with idea.and it's idea number.and it's
Customer: already given..u guys just harassing..find the attachment.. https://t.co/mr9OzhVXec
Customer: and it's I don't know why it is not reachable..it may be ur network issue..just shut up.keep sleeping
Support: Apologies for the trouble. Please DM your Alternate number so we will get back to you. Regards, Pradnya https://t.co/LBfZgLCSfr | |
aba57640cd5776c4fe3a95240b5afc4b | HotelTonightCX | Customer: what doest it mesb "complimentary wifi" ? Is it free ? https://t.co/qExttuuAL1
Support: Complimentary wifi means there's free basic service available. Hotels may offer faster wifi network at an additional charge. | |
8de66073e741f0346133b4ffda023f81 | AmericanAir | Customer: just found out you don't recycle the thousands of clear cups used each day on thousands of flights...?! Do better AA!
Support: We love to recycle! Check out the details including our mission for reducing our environmental impact: https://t.co/pLPtpaMVOl
Customer: I have been told by your very own flight attendants that the trash and the recycle is no longer separated...why would that be then?
Support: We'd like to follow up with this. Can you please provide your record locator and the name of the crewmember you spoke with? | |
5b137a1390e2579e5c8e3cae5011a1f6 | HotelTonightCX | Customer: .@148884 @162768 has great customer service. When you tell them rates keep not being bookable they just tell you to delete the app.🙄
Support: Hey Jason, we're sorry for any confusion! We'd love to help out if you're having trouble making a booking - give us a call! | |
01b341dee176f04b7335a76190383905 | HPSupport | Customer: [REPLACE THIS TEXT WITH YOUR QUESTION #hpcspt #hpprnt
Support: Hi, please click https://t.co/W4pKc7l52S to send us a private message and I will look into this. Thanks! ^Stephan | |
69b86f46ad8241a317a859bbd0bfbe80 | British_Airways | Customer: 3wks ago I submitted a compensation claim as BA0078 was delayed by+3 hrs on 5/8. No response..at all..yet. Is this normal??
Support: No it isn't, Rhianydd. You should have had an email confirming receipt, giving you your case ref. How did you submit your claim? ^Hel
Customer: Hi - I submitted it via resolver, reference RES4245955. I've not received anything in return at all yet. Grateful for any assistance
Support: Hi Rhianydd, all claims are responded to in date order. A member of our Customer Relations team will be in contact as soon as possible. ^Nat
Customer: Hi @British_Airways It's now bn 5 wks since I submitted my claim and nothing. Are your CR team still very busy w/other claims/complaints?
Support: Hi Rhianydd, we're sorry for the delay. A member of our Customer Relations team will be in touch as soon as possible. ^L
Customer: Hi @British_Airways Its been another wk. My next step is to refer the complaint to CEDR. I will do so Monday if there is still no response.
Support: appreciate your patience. ^Lindy 2/2
Customer: Hi @British_Airways I still don't have any response at all from the customer service team re my delayed flight in August. What should I do??
Support: depend on the complexity of your case and the date received. We appreciate your patience. (2/2) ^Sam
Customer: I don’t see how it can take over 2 months to respond to a simple flight delay claim. Unless you’re hoping we will drop it if ignored..?
Customer: The one and only time this has ever happened to me before @120279 responded and paid within 14 days! What’s going on at @British_Airways??
Support: Hi Rhianydd, we're sorry you're still waiting. Unfortunately, we're unable to speed this process up. The time taken to respond can (1/2)
Support: a member of our Customer Relations team will be in touch as soon as possible to assist you further. 2/2 ^L
Support: Hi Rhianydd, it is taking us longer than usual to get back to all of our passengers. We're sorry for the delay but please be assured
Customer: Hi @British_Airways I first lodged my claim on 8 August, please could you advise when I can expect a response?
Customer: @118393 @British_Airways these thieves wont answer, when it comes to claims and refund they run away.
Support: Hi, Rhianydd, can you DM your case ref, full name, email and contact number? ^Cec
Customer: Hi, it seems I am unable to DM the BA account - my reference is JMX9EW and my name is Rhianydd Griffith. I can send a contact if I can DM
Support: personal info from the public feed. Many thanks. ^Lisa 2/2
Support: Hi, Rhianydd. We're following you now, please could you also DM us your email address and case ref? We'd also advise you remove your 1/2 | |
572b8b7db5b581b1d65efe1a854eee5d | AskDSC | Customer: I love @122358 but THREE handles of mine have broken in the last year. Might have to give up on em :(
Support: Sorry to hear that. DM us your email and shipping address so we can help you out. | |
df4595767975a20a0561d9a2e96c4875 | AskDSC | Customer: Is there any way to get the cream + shave butter outside of the United States? Would love to use them!
Support: Just the US at this time, but we appreciate the interest. | |
a31eae9e6842ab8ffb68df7d664d1f7f | CenturyLinkHelp | Customer: "Yereny" must think that I am working customer service?? Wtf?? Typical @CenturyLinkHelp response 🤣🤣 https://t.co/JX42EYCjyp
Customer: @CenturyLinkHelp I didn't get a reply. Did you guys help your boy "yereny" out??
Customer: @CenturyLinkHelp Centurylinks stinks and always has been! Then they combined CenturyLinks combined with DirectTV making harder to get good support
Support: @136782 Hey Kurt, I would be happy to help out with any concerns you have. Feel free to DM me anytime. -Kevin
Customer: @340483 They can’t help. #itsnotgoingdownintheDM | |
3bca470bb3a471bcdecc85dbe8aafe54 | TMobileHelp | Customer: Stay safe! MetroPCS offers free unlimited data to customers in #HurricaneHarvey impacted areas, from 8/28-9/1. More: https://t.co/ynMQ590N7V
Customer: @115911 what about hurricane maria & irma
Customer: Hurricane Maria: https://t.co/uXDUoVj7vD Hurricane Irma: https://t.co/H4BfrzgIJu *JoanO
Customer: I have metro pcs
Customer: We're doing all we can to assist those affected by the hurricanes in the U.S. & it's territories, Edasun. While we don't have any updates on the U.S. VI, it is an ongoing effort. *KeithM
Customer: still I tried to call the 1800 # all I get is busy signal
Support: Send us a DM and let us know what we cna do to assist, Edasun. We're here to help. *KeithM | |
856a46e26b8b7c2a0bddfd93afb46e2f | AWSSupport | Customer: really looking forward to the new C5 instances. Is the plan to have them out before the new year?
Support: Good news, Andrew! C5 instances for Amazon EC2 are now available, details here: https://t.co/f24p9Op8hv Enjoy! 😄 ^RH
Customer: You rock!!!!!!!! Thank you for remembering!!!!! | |
f2c640dac39f9c4203cafbbfb496246c | AWSSupport | Customer: Starting to think that C5 instances will never be available. They were announced last November. #AWS #EC2
Support: The wait is over, Eric! ⌛️ C5 instances for Amazon EC2 are now available: https://t.co/7E6CB38X5T ^RH | |
b315a38f376949c91b2ab1bc894eb230 | hulu_support | Customer: Hey @115940 - Since forced update, we get an error message! Got an error message when I hit 'submit' to customer service too. WTF? #refundnow
Customer: @115940 - still pretty much never works on TV. Have to use my phone. Tonight, that stopped working too. Might just have to cancel service.
Support: Sorry for the continued trouble! What brand of TV/phone are you using? Can you describe the issue? Any error messages?
Customer: I have an iPhone 6s - the message there says error playing this video and to retry or find something else to watch
Customer: TV is Sony w/xbox360.Loading Error - Failed to load Hulu. Please close and open the application to try again. ERROR97
Support: Gotcha. Try checking for any app updates on your iPhone! We've rolled out a fix that should resolve this. 1/2
Support: For Xbox, we're investigating this issue. The good news is we can fix it via your account on phone/chat: https://t.co/6YdK7bvQN7. | |
c44dc9b782c7d939ca7c8402ab81eaac | HotelTonightCX | Customer: I'm gonna dedicate my twitter to how my much I hate @148884... honestly the rudest most unhelpful people... I really don't get it
Support: Hey Alyssa – so sorry to hear this. We'd love to chat about your experience. Email __email__ so we can help! | |
2edd4407540eed8e54e2862aa1e82126 | AskLyft | Customer: I can feel it in my bones
https://t.co/eYdudWLaag https://t.co/7j4QETYyBN
Customer: My lyft driver wouldn't unlock the damn door last week after like 5 minutes
Customer: When your drunk and your Lyft driver doesn't know where the hell he is going
Customer: When I downloaded the app it automatically came with a 5 dollar credit, I tried to use the 50twitter code and it wouldn't let me why is tht?
Support: To be immediately connected with our Critical Response Line, click the "Call Me" button and enter your number at https://t.co/93jojKlTCK.
Support: Hi, we're sorry to hear about your this. Would you mind sending us a DM with the phone number linked to your account so we can take a look? https://t.co/SXpdictw1A
Support: Hi, there! Please provide us with the phone number associated with your account, and we will take a look for you. :) | |
e4f6e4818deab60a4f254da6def9670a | AskAmex | Customer: Our thoughts are with those impacted by #Harvey. Affected customers can reach us for assistance: https://t.co/aOQRz69N1U or 800-528-4800
Customer: You are so thoughtful to help those in#harvey. At the #usopen and can't get the refer a friend link to work on Facebook@or Twitter
Support: Hi there, pls use this link to refer a friend: https://t.co/PHbDFSYjp6)
Customer: @askamex can we still use the same link for refer a friend?
Support: Hi there! I never heard back from you. Let me know if I can assist you further. Enjoy your day!^K
Support: Hi, thx for reaching out to us. What link are you referring to (pls don't release any Card numbers or personal information)?^K
Customer: The one that was release for friends to sign up during the #USopen
Support: Please call 877-621-2639 6:00 a.m. - 2:00 a.m. ET / 7 days a week for information. All the best. ^Clarissa | |
f51dc70a114c51d01a81a94c614a5de2 | AskDSC | Customer: I'm trying to skip my next months shipment. And the website does not work. https://t.co/xKIepprz4h
Support: Sorry about that. Send us a private message with your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT | |
84624bc5357e21baa56ff509f18e8422 | AskDSC | Customer: After being a @122358 member for over two years, I came home to this. What a shame that I owe @118706 all the sudden. #wut https://t.co/AS7s2cO9w6
Support: Sorry about that. DM us your email/shipping and we'll help you out. https://t.co/viHbnoBgMT | |
e36d4475545670b38e1a2d9f7bebca0e | TacoBellTeam | Customer: Are you fucking kidding me 🙄 @118625 https://t.co/vlBtfDxkov
Support: That's not okay. Where was this from?
Customer: Manchester TN
Support: Thanks for the heads up. We'll follow up with the team.
Customer: @290836 Help others that’s ok but won’t help me because the same Taco Bell keeps getting my order wrong every time is just stupid | |
7e03baf128119dc6f2e4f250a55fbbb9 | AskAmex | Customer: I m try to send my pic as prove I already pay 100 dollars to T-Mobile
Support: Good morning, thanks for reaching out. Is this regarding a dispute?^In
Customer: I m good because you solve my problem
Support: Hi, I am so happy to hear your issue has been resolved. If we can help with anything in the future, please let us know. | |
b0ab6c642f16c70106ce97512103aafb | mediatemplehelp | Customer: Hi MT, can you please get someone from the sales team to get in touch regarding ticket #4627871 asap. Thanks!
Support: Hey Matt! We'll certainly do so! | |
69195ae773e228fd7b13983a3946b255 | SouthwestAir | Customer: Hey @southwestair why don't you offer discount flights to Houston so us Redcross volunteers can go help. I'd be there. #recross #houston
Support: As of now Houston Hobby is closed until Thursday at noon. However, we appreciate you thinking of the families who were impacted. ^LJ
Customer: @268296 I guess making money than a lot of people do in a job where you just walk around and attempt to have fun isn't enough for a plane ticket if it truly matters. You can afford a car and gas to get you there if you care so much. Other volunteers managed to do so. | |
cea666c3c8d38cac60c2efae9bbb45a8 | AzureSupport | Customer: #azhelp: I need help whith Skype for Business Virtual Healthcare. the video doesn't work in all browsers
Support: Our friends at @OfficeSupport will be able to help you with this. ^SN
Support: @165288 Hi, Samuel. Can you provide us with more details on the error you're encountering? We'd be happy to assist.
Customer: @AzureSupport I bought a lifecam 3000 for Skype for Business Virtual Healthcare video.It solve the problem on edge, but I'm unable to work on chrome https://t.co/oJ3rXmtlWH
Support: Thank you, Samuel. Can you please provide us with a screenshot of the full screen when using different browsers?
Customer: This is on edge and it's working. If you need other info, let me now. https://t.co/rr2EbiCJq6
Support: We appreciate your patience, Samuel. It turns out that the Virtual Health only supports IE11 and Edge: https://t.co/eT7RwRkhT4. | |
adb586ab1757b158dc97ccc82166c6d3 | Delta | Customer: My seats were moved to the back of the plane on a long flight and I was told to PAY over $100 to move forward. Totally unethical.
Support: Seats are subject to change whenever there’s a schedule or equipment change. My apology for any inconvenience. *ALS
Customer:
Support: Hi, can you please DM me your ticket number? *TMC | |
c1ce6c85dbf160fcf2910428cf4d3d8b | SpotifyCares | Customer: Im a premium user & each time the songs stops halfway through and skips to another song without me pressing anything. Help! 😣
Support: Hi Natalia, help's here! Can you let us know your device's make/model, operating system, and Spotify version? /GT
Customer: Thnx! Samsung s7 g930f Android 7.0 Spotify 8.4.14.439 armV7
Support: Got it! Does logging out, restarting your phone, and logging back in help? Keep us posted /GT
Customer: It didn't work. With wifi I have no prob but as soon as I go out, it becomes literally crazy :(
Support: Hmm. Just to check, is this happening when you're on loud speakers, headphones, or both? /CX
Customer: Headphones
Support: Does it have an inline remote? Checking if you'll experience the same thing with another pair of headphones would be great too /CX
Customer: I dont know if it has an inline remote but it actually works OK with other headphones. Why?? Thank you!
Support: No worries, happy to help! An inline remote is a microphone that's wired as part of a headphone cable and can sometimes cause issues 🙂 /BK
Customer: Help! Is there a way I can desactivate this in line remote? I can't use my earphones :(
Support: 2: device's model, OS, and Spotify version, that would be great /RR https://t.co/ldFdZRiNAt
Support: 1: Hi Natalia! It's been a while since our last chat, so can you DM us your account's email address? If you can also include your... | |
811af38dd68dbd04c78022ab491b7b31 | GWRHelp | Customer: do you know when my complaint will be looked at?! https://t.co/PfShBbDzgQ
Customer: Still had no reply!!! I can see why you have such a backlog of complaints because you’re crap!!!
Support: Hi. A letter was sent to you under reference GWRR170908BGYQ on 5/10, was this received? Lewis
Customer: Nope, posted or emailed?
Support: This was a posted letter. Can you confirm your address please via PM - Josh https://t.co/Fg4VGS9qNo | |
6a0c650e38d08d22d8f7c3997587ef77 | AmazonHelp | Customer: 👏 It's here! 👏 Multi-room music follows you across multiple Echo devices throughout the home. 🔊🔊🔊 https://t.co/uyYsGVpzuu
Customer: Every time I try and connect devices, the app crashes!!!
Support: Hi June, are you getting a particular error message when this happens? ^TS | |
cde15885a93d810f3b2e969ff392632b | ATVIAssist | Customer: Don't forget! It's the last week to get 500 CP in #InfiniteWarfare + #BlackOps3 with your #CODWWII digital pre-order, now through Sept. 5. https://t.co/ObthldUjXg
Customer: Worst Company ever ffs
and don't try to fucking DM me Activision Support!!! https://t.co/vRZsHBXP5m
Customer: And now you guys auto closed it,
@ATVIAssist
Fix this ASAP https://t.co/SmYhnh6CnB
Support: Hi Jordy, If you're in need of any help, please fire over a DM. Thanks! ^TE https://t.co/c9WoAfwenP
Customer: You guys can't help me apparently even when i bought it on time,unless you guys can resolve this and i can get what i pre orderd for | |
9e200fd965250af3e499b2209a1ef00a | AskPlayStation | Customer: this has happened over ten times https://t.co/IX8nLUs1EV
Support: Hello! Have you tried to rebuild the database in safe mode? Here's a link to show you how: https://t.co/8V0e91ioa9
Customer: I did. This did not resolve my problem
Support: Here to help! Please provide us with details of the issue you are experiencing so we can properly assist you.
Customer: @193928 Yo. @6929 PlayStation could u help me recover my account for ps4 somebody changed my email and password last night | |
45a8b699cc984c8c0613f5cffd8380d8 | McDonalds | Customer: Kidnapped the gang for McDs brekkie @88444 @88445 @88446 @88447 https://t.co/3s1ehfzwvH
Support: We love this! If you’re 18+ and took this pic, please give us permission to use and share it, here: https://t.co/11jJxWCvrB | |
4dd46bc64148c65a5553235b20a9a7bb | TMobileHelp | Customer: C’mon @369031, there’s PLENTY of proof that @115725 is slowing down! Ready for a #VerizonSlowDown #tweetstorm? https://t.co/fg7LFmshdF
Customer: @115725 #VerizonSlowDown 1/ @115725 is no longer the best network! We swept them in OpenSignal (only 5B real-customer tests!) #ReadEmAndSweep https://t.co/tGtEduO5CM
Customer: @115725 #VerizonSlowDown 2/ + the new speed of VZW network (bc they can’t handle unlimited) is…sad. While $TMUS is America’s Best Unlimited Network! https://t.co/0vhxnRZQPt
Customer: @115725 #VerizonSlowDown 3/ Their network is struggling so much they sucked the fun out of unlimited w/ “new” plans, w/ industry-low 22GB data cap! https://t.co/gTy3nWsE8i
Customer: @115725 #VerizonSlowDown 4/ And not to mention, these new, network management plans don’t even offer a version with >720p video quality!
Customer: @369031 @115725 Hi John… Just switched to T-Mobile last month from Verizon. Really like it but way too many dropped calls… Not in the sticks
Support: @115913 We want your service working great where you need it, Mike. DM us where you're seeing this: https://t.co/cuEwtd2epS *DanKing
Customer: @115913 Sorry to say still dropping calls even with new iPhone 8 Plus in my neighborhood Kinda frustrating
Support: @115913 It's important to us that you're getting the best service possible, Mike. Please DM us the address there: https://t.co/cuEwtd2epS *DanKing | |
2737f890376d083f97061688127d076d | Delta | Customer: 4 weeks until I hear something back from @Delta. Smh
Support: Hi, Trey. How may I be of assistance? *AST
Customer: ..I hear something back. That's a long time to go without a putter especially if I golf for a living
Support: Right, that is definitely inconvenient. Do you have some sort of claim number? *AST
Customer: 00104126
Support: Thanks let me see if there is anything I can do on my end. *AST
Customer: thank you. I've had a notice left in my bag before letting me know my bag was checked but this has never happened.
Support: Thank you much for your patience. Seems the case is at the beginning of its process. No update. *AST
Customer: hi, anymore word on the case? I have the ref #
Support: Hi, Trey. I'd be happy to take a look. Please allow me a few moments for review. *AJZ
Customer: LAXDL31119
Support: Trey, I am sending another status request to our Baggage team to see if there is an update on your file. *HCA
Customer: it's getting closer to 4 weeks. Haven't heard anything as of yet
Support: I have sent an email to our Baggage Team and will let you know when I hear from them. Thank you for checking with us. *HRO
Customer: Ok
Support: ...08-31. Thank you for your patience. *HRO 2/2
Customer: hi, any luck with the case?
Support: I have sent another follow-up email to our baggage department. I'll let you know what I find out for you. 3/3 *TJW
Customer: ok. It's just we're going on 4 weeks
Support: My sincere apologies for the delay in a response on your claim. I will let you know what I find out as soon as I get a reply. *TJW
Customer: ok thanks
Support: Trey, the Customer Care department said they have reached out to you regarding a settlement. *TJW
Customer: hi, nothing has been received yet.
Support: ...the mean time you can call them directly at (800) 325 8224 . Thank you. *HRO 2/2
Support: My apologies for the delay in your claim. I will reach out to our Baggage Team and give you an update once hear back from them. In... 1/2
Customer: ok
Support: ...process. Hopefully you will receive it soon. Thank you for checking with us. *HRO 2/2
Support: After the Baggage Team got back with me they advised the check was requested on Sep 29 th and normally takes up to 14 days to... 1/2
Customer: was the correct address used since it's been well over 14 days?
Support: Please click on the following link to DM. *HJB https://t.co/6iDGBJAc2m
Support: address on file. Can you please verify the correct mailing address via DM. *HJB
Support: Hi, Trey. I am sorry that this has not been resolved. I will reach out to our Baggage team to ensure we have to correct (cont.) *HJB | |
130c55ff09a00e46ccf5e5f8ca6bdf8d | Uber_Support | Customer: newly joined and I have the driver app, when I use the app it says contact support
Support: Here to assist! Please DM us the email address associated with your account to look further into this.
Customer: __email__ or __email__
Support: Here to help. Send us a note at https://t.co/FF2YGTGjuA so our team can connect. | |
538547f3a71fbe9ddffc5bb5183914e6 | AskLyft | Customer: Just download, request, and get a ride. New users, enter code 50TWITTER for up to $50 in free ride credit. https://t.co/xRdrt7Vjuk
Customer: Wouldnt allow me to add this as a new user as it automatically added 5 $5 promos. I didnt get a choice
Customer: Its 5$ off 10 rides for like. 2 weeks lol.
Customer: @115879 you should drop us a DM. @178781 would love to chat about a partnership⌚️📽️⬇️
https://t.co/ZRF57Qw8uq
Talk soon!
Customer: What are the terms for the $50?
Customer: I tried using the code but the app says I’ve already used a promo code but I just got the account 5 minutes ago ...
Customer: I only got $15 credit instead of the advertised $50. @115879
Customer: I tried it and it didn't work!!!
Customer: @115879 why won’t you email me back??
Customer: Honestly lyft was the worst experience I ever have with any ride share biz. It took for ever to get someone to pick me up & the car was bad
Customer: Just signed up as a first time user and it’s not accepting my code. Will you please help me fix this?
Customer: Your application process was cumbersome and discouraging in approving a car rental deposit, renting a car, and communication feedback.
Customer: I had a great experience taking a lyft for the first time the driver he was really nice he drives safe he gave me a bottled water and gum👍👍👌
Customer: Downloaded lyft app just for this promo. The app automatically gave me a shitty 50% off first 5 rides promo without me asking for it or accepting it. Now I cannot use this 50TWITTER code. How fucked up. I'm sticking with uber unless lyft makes this right
Customer: 50TWITTER
Support: Hi, JT! We can help you with this! Do you mind DM'ing us with the phone number on your account and the new user credit you want to apply? https://t.co/SXpdictw1A
Customer: @115879 No wonder. There was no place to enter the discount code for $50.
Support: Hi, there. Please check out https://t.co/0oBUjMjLBA to contact our Partnerships Team.
Support: Hey, there! Can you send us a DM and clarify your question for us a little? https://t.co/SXpdictw1A
Support: Hi Shelby, can you DM us the phone number associated with your account so we can take a look? https://t.co/SXpdictw1A
Support: Hey there! We'd like to look into this. Please DM us the phone number on your account so we can assist you further.
Customer: Got your reply and discount. Thanks!
Support: https://t.co/uUpW5uNTSl https://t.co/SXpdictw1A
Support: Hello! We are sorry to hear this. Can you DM us the phone number attached to your account so we can take a look?
Support: Hey Chad! Can you DM us the code you are trying to use as well as the phone number associated with your account? Thanks. https://t.co/SXpdictw1A
Support: (2/2) Can you please DM us with your phone number so we can take a look at your account? https://t.co/SXpdictw1A
Support: We are delighted to hear about your experience! Thanks for the feedback!
Support: Hi, Myka! We got you! Please DM us the phone number on your account when you get a chance. https://t.co/SXpdictw1A
Support: Hey there! Feel free to DM us if you have any issues! Have a good day. :) https://t.co/SXpdictw1A
Support: Hi there, we'd be happy to help you. Please send us a private message with your account email and phone number. https://t.co/SXpdictw1A
Customer: @178781 I can't get the $50 promised in the ad. No place to enter code 50TWITTER!
Support: Glad we could help!
Customer: This must've been answered by a robot/automated service. You have my phone number in my application. You have my contact info. ??
Support: We need your phone number or email address so we can look up your account. We're unable to look up your info based on your Twitter alone. https://t.co/SXpdictw1A
Customer: Please check my Lyft application that was not completed because I could not get a rental car. A frustration with @115879.
Support: We'd be happy to look into this for you, Richard, if you can provide us the phone number on your account via DM. https://t.co/SXpdictw1A
Customer: Do you have access to my account? I gave cell phone and received texts back. Send me a text to prove you are not a robot. | |
5b2ff51b82f28cd32ac23b3d33bb0db1 | sprintcare | Customer: 13 years I let @115714 screw me over and lie repeatedly. Time to switch to @115911! @115913 got any Advice for me?
Customer: @115714 @115911 @115913 I can't believe you put up with them for that long! I left @115714 just after my first 2yr contract expired and that was over a decade ago! https://t.co/sMHoZxa8KD
Customer: @115714 @115911 @115913 Trust me, I feel like an ass giving them all that time and money!
Support: We'd like to address any concern you may be facing. Please give us more detail about your concerns. -EM
Customer: @526745 I have complained and explained over and over what my problems were but nothing has changed I too am switching as soon as contract is up!!!!
Customer: I've waited sense I last "complained" to see if there was going to be any improvement, guess what. " NOT" no surprise. The 3 gigs are used up trying to load if it even loads, drops calls, messages may or may not go thru and when they do. It may be the next day. Get go aggravated
Support: Sounds like something we need to look into. Please send us a Direct Message, so that we can further assist you. - MJ | |
32d336f1fc6e44b90b2429520ed329d1 | AmazonHelp | Customer: My Kindle Fire's been nothing but a hassle. Turns out @AmazonHelp shut down the yearly account I already paid for & are charging me monthly.
Customer: And @116602 downloads won't play if I don't log in on the device regularly. I bought it to watch downloads 'cause I don't have Internet.
Support: I'm sorry for the trouble with your device! We'd like to look into this with you. Please contact us here: https://t.co/hApLpMlfHN ^SB
Customer: I sent a message this morning via Amazon's help page asking for help via email. I'm still waiting for a response.
Support: For the fastest resolution, contact us using the link ^SB sent and choose the chat or phone option in step 3. ^NC
Customer: I still haven't gotten a refund and I can't find the link to choose the chat or phone option. I just get caught in a loop of refund pages.
Support: You can contact us using this link: https://t.co/hApLpMlfHN by 1) Signing in 2) Select order 3) Select Issue 4) Request call ^ZW
Customer: If the package is "in transit" the link doesn't work. UPS tracking shows it delivered it almost a month ago, but it didn't show as received.
Support: Have you tried selecting a different order and contacting by phone or chat? You can explain the issue when you reach an agent. ^JJ
Customer: I looked up the number on Google. Rep blamed the issue on UPS, but it ended up Amazon's fault. I'm totally fed up. You've lost a customer. | |
ea29093a9170a3a083bb7b78794df01d | HotelTonightCX | Customer: Thanks, Kyandra at @148884 for the great service - 5 stars!
Support: Thank you Keith. I made sure to share your feedback with the rest of the team!! | |
ae8059e480ea8da6fefc22a7ab655186 | nationalrailenq | Customer: on delayed train from Euston to Wolverhampton but need to get to Shrewsbury. Will there be a later train to cater for delay
Support: Hi Katie, which service are you currently travelling on please?
Customer: Its expected to get in at 00:35. The last train from Wolverhampton is 00:20
Customer: @nationalrailenq Unbelievable. | |
dd1f1aa07284eb5b99e9287c516bf7e2 | Ask_WellsFargo | Customer: how long is an acceptable hold time according to your customer service policy?
Support: Did something occur to make you say this? If so, please tell me what happened (no account numbers), and I will see how to assist. ^EB
Customer: I was on hold with dealer services for 30 minutes during my lunch and 15 during my break.
Customer: @Ask_WellsFargo They Paid our entire loan off!
Wells Fargo Dealer Services Office of
the President, STOP committing FRAUD on my account! | |
e4e06769de3bcdf32ac77c6f996e3b7c | AsurionCares | Customer: @116297 El viernes 25 de Agosto reporté el robo de mi celular a #ProteccionMovil y cada día que hablo me piden más tiempo.
Support: Estaremos encantados de ayudarle. Por favor, DM el número de reclamación o número de teléfono? ^AW
Customer: Y no! hasta ahora no hubo noticias, ni me resolvieron absolutamente nada.
Support: Puede verificar su numero de contacto así lo podemo llamar ? | |
fe0d9a9218fdbbaac9b7ae8166790d37 | HotelTonightCX | Customer: Thanks, Samantha at @148884 for the great service - 5 stars!
Support: Thank you for your kind words Sigh - I've shared your feedback with Samantha and the rest of the team!! | |
c465e754a647754553b59288e66a6bc9 | hulu_support | Customer: Is there any way to unstretch older shows? @864 looks like crap in this 16x9stretched format
Support: Apologies, Jason! This sounds like an issue we're investigating. Please follow up with us here: https://t.co/6YdK7bvQN7. 💚
Customer: Utterly useless chat. They didn’t say anything that you didn’t say here and were too lazy to look at the form I filled in. https://t.co/pbc6xcyMgq
Support: Apologies, Jason. We've shared the feedback from this experience & passed along the details from this issue for investigation.
Customer: Any update on this? It still sucks.
Support: Apologies, Jason! We've alerted our team that this issue is still occurring, so they'll investigate. Thanks for flagging! | |
273120314600d0dc3902b451a0f71429 | hulu_support | Customer: I’ve been rewatching Stargate SG-1. Why are some episodes 4:3 while others (sequentially in order of air date) are 16:9?
Support: Hey Eric! 4:3 was the format available when the series first aired (up until Season 8). We'll share the interest in more 16:9!
Customer: But some episodes in Season 3 have played at 16:9 through your app. That’s why I was confused. Not a big deal. Just wondered.
Support: Thanks for pointing that out to us, Eric. We've reached out to our resolutions team for more insight on the matter.
Customer: Np. I can test further. I’m trying to remember if it was only when I used my Chromecast or not. I know one ep was 4:3, the next 16:9.
Support: Hey! We wanted to follow up & let you know these will be available in 4:3 in the near future. If you have questions let us know!
Customer: Thanks for following up! 😄 | |
b6d3cfa8a95de93749533230b9dc5c63 | AskDSC | Customer: I'm trying to give you money but this does not help :( Can't give you money on iPhone app either. :/ https://t.co/O1v4exITF7
Support: Sorry to hear that. Send us a DM with your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT | |
7f49116063007f6687b4e2812c34a5f5 | JetBlue | Customer: .@jetblue flying one of those "other guys" on an award flight. 🚫wifi 🚫direct tv 🚫snacks. This is torture!!!!!!! #jetblue #mosaic #trueblue
Customer: @JetBlue Hi! We're producing a Sponsored post for TrueBlue and would love to use your tweet in it, let us know if that's okay with you! Thanks!
Customer: @JetBlue Feel free! #JetBlue is my favorite. 💙✈️💙
Customer: @JetBlue Of course! I’m still waiting for JB to create a cheerleader position so I can work for them. 💃
Support: 😘 | |
c8b7689e70dfcaaf9708829704528f76 | hulu_support | Customer: Drake and Josh
Hannah Montana
That's SO Raven
Suite life of Zack and Cody https://t.co/Xt7TkBYSzo
Customer: @110333 And @116602 if you could not be like Hulu and add ALL episodes not just some. Hulu only put like half of each season of D&J. I’m pissed.
Support: Sorry for any frustration! Due to streaming rights, some episodes of Drake and Josh aren't able to be streamed on-demand.
Customer: Why not??? 😭
Support: These episodes are unavailable due to rights issues. Rest assured we'll share your interest in more with our content team. 👍🏻
Customer: @798701 I understand but I was severely disappointed when you guys removed all of Hells Kitchen
Support: Sorry for any disappointment! As we don't own the rights to any content, sometimes they can expire (https://t.co/S2gYeht9I5).
Customer: Will you guys be streaming the new season of Hells Kitchen
Support: We sure will! The season 17 premiere of Hell's Kitchen will be added to our on-demand library the day after it airs on TV.
Customer: @798699 Why has Hell's kitchen not been uploading the new episode. I watched all 7 and haven't seen a new one for 2 weeks now
Same with a couple other shows like total divas s7
Support: Both shows took a short break last week but will return this week w/ new eps so keep an eye on your WL/My Stuff for updates!
Customer: Ok thank you | |
609566860181667b3775205f4bd6a372 | HPSupport | Customer: my printer keeps showing error 55.1 even after resenting it, and unplugging from wall its a LaserJet MFP M277dw #hpsa #hpprnt
Customer: Hello, I tried the steps and it keeps giving me the same Error 55.1. Any other suggestion? #hpsa #hpprnt
Support: I'm afraid, its a possible hardware failure. Please call HP Support to obtain all available replacement options, to call HP... 1/2
Support: ...Support, click this: https://t.co/8pfDQcXnNV link. Enter Product number, Complete the form to select your contact options. ^Senan 2/2 | |
388f8def8707714b32d3e75694a8732d | Ask_WellsFargo | Customer: Worst customer services with @116827 (Dealer Services). Going thru hardship n u guys get the most heartless lady to call daily.
Customer: @116827 Honey my sister is COMATOSE & they still refuse to help her accept me as her POA! I've gotten the Senator's involved!
Customer: @116827 Really?
Customer: @116827 Yes...I will dm you PRIVATELY...
Support: Pls give me this chance to look into your situation and do my best to assist you. DM us the info we previously requested. Thx. ^LC https://t.co/q1oBDuYAdh | |
140d877f2cf91a062890c3f7305fb5ad | AmazonHelp | Customer: Imploring @115850 to stop using excess packaging or start a 'take it back' scheme. If you agree, RT please. @115821 #takeitback https://t.co/i3bh4hFDhq
Customer: @115850 @115821 I just received a vim dishwash cleaner last week. There was so much of packing material to cover a month's grocery in the box. Waste of resources
Support: I'm sorry for the hassle. You may share your feedback here: https://t.co/BOC2qI06T6 about the packaging. ^SB | |
382e4366a0215791a86e99ee3c6ae4f7 | AzureSupport | Customer: #azTechHelp Alert on "Publish an Azure Automation runbook draft" event is not working. #monitor
Customer: https://t.co/2noFV7PyEb
Support: Thanks for getting in touch. We are looking into this and will advise shortly. ^FC
Support: details with our team and someone will be in touch shortly. We will also continue to monitor progress. 2 ^FC
Customer: Please have a look at this: https://t.co/2noFV7PyEb
It looks like a bug.
Support: It looks as though an engineer is already actively working this. We highly encourage you to continue working with them. ^RS
Customer: How do I know when it's fixed ? :)
Support: This would be a great question to ask the engineer. They will be able to provide you with the most accurate information. ^RS
Customer: How do I get in touch with the engineer?
Support: Any reply on the forum will be picked up by the engineer looking into the forum and they would reach out from there. ^RS
Customer: As you can see on the forum thread, mine is the last reply, 10 days ago. No one seems to be active on this issue...
Support: let us know if you do not hear back from an engineer in a timely manner. 2 ^RS
Customer: Guys, nothing is happening here... What are my options?
Support: Hi there how can we help you today? ^TH
Customer: You don't see the previous thread? Found a bug in Azure Monitor --> https://t.co/2noFV7PyEb
Support: We have escalated your forum post to the right team internally. ^TH
Customer: Great, thank you.
Customer: Hi, any news on this?
Support: Thank you for your patience. We have reached out to the team with your reply and they should respond shortly. ^PB
Support: Are you still seeing this issue? Please let us know if there is anything we can do to help. ^DO
Customer: Guys, it's been almost 4 months and I have no answer for this. I would open a support case, but that is broken too for our subscription.
Support: Can you please DM us your Subscription ID? https://t.co/ObUanPWteA ^AL | |
50a2486e39a14575b09369bd288da9e1 | idea_cares | Customer: how can we apply for mobile tower installation in our plot or farm house
Support: Please DM your active number, Alternate no and address details with pincode for better assistance. Regards, Mahindra
Customer: Active no. - 8604860487
Alternate no. - 9307722855
Address - D.M. Colony , Gali no. - 1 , House no. - 697
Pincode - 210001
Customer: @idea_cares Hi aman did u get the details of installation of tower. I also want to know | |
7948953d84f24b42755d546a63b3aef1 | AmazonHelp | Customer: @119625 When are you planning to bring Kannada content in Prime Video? I've been waiting from quite long. @24233
Support: Regional languages are an integral part of our content in India, we continue to add more subtitle and audio languages. ^OG
Customer: While subtitles are good, why not movies and books in #Kannada it self. Right now content available in Tamil, Telugu and other language!!
Customer: @AmazonHelp ಉಚಿತ ಕನ್ನಡ ಪುಸ್ತಕಗಳಿಗಾಗಿ ಇಲ್ಲಿ ಕ್ಲಿಕ್ ಮಾಡಿ https://t.co/eyq09EllqM | |
0238bf8be49f536abc8f6670b766caa7 | AmazonHelp | Customer: Hi. I posted a review for book 'Akshay Tara'. It was removed by amazon w/o any details. Cud u pl help n lemme kno why? https://t.co/eSa7SP4TDH
Support: Hi, sorry for the trouble. Kindly follow the review guidelines mentioned here: https://t.co/WZdp7T6qmj. ^HN
Customer: Hi. already seen this. Have also read conditions of use but no help. Does NOT say y my review is deleted. Which conditions have i violated?
Support: Customer will have to post only about the product. Anything apart from it will not be posted.(1/2)^HR
Customer: Hi. Cud u pl clarify what in my review was not abt the product? I think I wrote wat i felt abt the book & author?
Support: The review cannot be posted, if it does not meet the guidelines mentioned here: https://t.co/sH8yqAUhbL. ^PS
Customer: So, the review taken down bcos of eligibility criteria (min. 1500/- worth of purchases done in the past)?
Support: Eligibility of review does not depend on the purchases, it depends on the guidelines as mentioned in the previous tweet. ^PN
Customer: Ok, but again...could u please be more specific, instead of simply pointing to the guidelines page? Thanks in anticipation :) https://t.co/gA2USpxYNi
Support: Please reach out to us here: https://t.co/2t6DQoUmNZ so that we can look into it. ^SP
Customer: I did that BEFORE i reached out to you on this public forum. Please help in some other way. I can DM you my cell. U already have my email.
Support: Sorry, we can't access your acc for security reasons. Did you contact us by phone or chat previously? ^JJ
Customer: Chat function was not available. I sent an email using the mailing facility on the link in your previous message.
Support: https://t.co/beaaDm0muc and we will assist you accordingly. Appreciate your understanding. (2/2)^HR
Customer: 10 days and *NO* calls from any Amazon representative.
Support: You must've received an email from us. Kindly check and revert for any issues/queries. Appreciate your understanding. ^PN
Customer: Hi! I just checked. THe last e-mail is dated 12th August. After that, it is only twitter communication. Nothing in tHe spam/junk folders.
Support: Please drop your details here: https://t.co/EL9lKJ1ngU, we'll check and get back with an update. ^HT
Customer: No calls/reverts yet guys. 10 days after submitting query. Is my query really that complicated??
Cheers & regards.. https://t.co/GA1grdsPEw
Support: https://t.co/GIJyeYqKE0, so that we can look into it on priority.2/2^SB
Support: Looks like we have not received your details earlier. Please drop in your details here: 1/2^SB | |
efe25dd14f496de6063374e832949edc | AskPlayStation | Customer: Hey u are the best lol. Sometimes my ps4 is crashing just a few minutes after turning it on Please help :)
Support: Oh no, lets fix that! Access safe mode and select option 5. Here is a link to show you how. https://t.co/NiCy6xiXKC
Customer: thx a lot its fixed :D | |
09d7d5c912bd185fa6b6d56473785f4f | AirAsiaSupport | Customer: @115798
When air asia is making a mystake and refund you, they still manage to steal money from you https://t.co/Y1Bbd0h9np
Support: Sorry but the currency conversion is subject to change from time to time depending on issuing bank. Thanks - Ed
Customer: That's weird, my bank says it depends on you ...
Support: Hi Salaun . for the refund of booking EWS5FK. It was sent to the bank on 18/08/2017. Thanks-Emir | |
a66849dc3fdec44a68dce3952946e7ba | AmazonHelp | Customer: Her future is still the past. Relive the story so far, in time for #Outlander S3. Streaming 11th September on #PrimeVideo https://t.co/piN08b1QEQ
Customer: @115830 @AmazonHelp where will the pound be added? 🤔 where ahouts on the website can I find the balance https://t.co/8X0VMkc8uu
Support: Reach us here: https://t.co/JzP7hlA23B so we can go through this with you.^CD
Customer: I don't have an Amazon account but I'm enquiring because I'm interested in signing up
Support: Just as an example, you can check here: https://t.co/R7O1RZqcT6 by clicking "More purchase options" then... (1/2)
Support: Select "Redeem a gift card or promotion code" (2/2) ^BG
Customer: So do you get emailed a code/ voucher ? Where does the pound go so you can spend it
Support: The voucher will be applied to your account and will be visible at checkout: https://t.co/qkkkCRcGgb I hope this helps! ^FD | |
f91533376b8e3e3d0d66081b4f9e0a75 | GreggsOfficial | Support: Which bake is which? Only true Greggs fans will know https://t.co/5BIt8sqnFE
Customer: Will never go back to greggs after you allow smoking at your tables at the door! Shop stinks of smoke! Gainsborough store
Support: Is this a table outside of the shop Marie?
Customer: Yes, the Marshalls yard shop gainsborough the staff sit here and smoke too! | |
b9ef72ef39d30df6fe4229ab97aa634e | sainsburys | Customer: Nice safe, clean toilet @sainsburys https://t.co/EMJsRq6Yw9
Support: Hi James, can you confirm if these pics are from one of our stores? Thanks, Angie
Customer: Yeah - Sainsbury’s Rayleigh Weir. The toilet was disgusting.
Customer: @sainsburys Same today @sainsburys. So obviously not sorted yet! 2 months on.....
Customer: @sainsburys Glad someone else has seen it! It’s gross and I think they need to resolve it ASAP. | |
51e0e28a9dd7e9997c64b53b85464622 | GloCare | Customer: .I have submitted the hard copy of the national song and also my details to GLO outlet in asaba today... Hoping to hear from GLO
Support: Hello Ben, You will be contacted if considered. UO
Customer: When will I be considered.Its been more than a month now since I sent the song.please I need your reply.Believing that I will be accepted | |
44fc0f8f89d6bb4014e4e661c0f9ba0c | Uber_Support | Customer: تبغى تحصل على دخل إضافي؟ أوبر هي الطريقة الأنسب لكسب دخل إضافي بتوصيل الركاب بسيارتك https://t.co/dRm5gygXZH
Customer: When UberEATS works in Saudi Arabia?
Customer: My car is a Charger 2016
and the Wheels are Painted Black
Will That Be Ok ?
Support: Here to help! Please reach out to https://t.co/zUe0dj6yoX and fill out the 4 boxes at the bottom so we can get in touch.
Support: Hi there! Find out more info about vehicle requirements here: https://t.co/DrZbbL6ZFv
Customer: and then it becomes portugese :c
Customer: it's on french ..
Support: Sorry to hear about the trouble! Please write us a note at https://t.co/ZKt0NHVs3P and a member from our team will follow up with you. | |
70e93f01415db3b221878d4bfdb1e4cc | O2 | Customer: customer services -awful!Cancelled contract in Feb and still taking money from me!Called 9 times since to get money back!Nothing still!
Customer: Still not had a reply from an email sent to customer services and going into the shop! Not a call or even an email back!
Support: We've just sent you a DM Samantha. | |
58b4294fd72a357a98a17dc70901cd3b | Delta | Customer: can you follow me so I can DM request about my flights?
Support: Hello, Fran. Sure. Follow/DM your info for assistance. *ARD
Customer: Can you DM me?
Support: Yes, check your DM. *ARD
Customer: Hi Delta. Your lounge situation at BCN is pathetic. Can’t find a seat!
Support: We appreciate your honest feedback, Fran. We will share this with our Leadership team in hopes to better assist you in the future. *ALA | |
9f6306e1e301c0acc1d8256cf2e5bf16 | AmazonHelp | Customer: @115850 Dear Sir, your company is cheating me and and cust service agent agent are lying with your manager not making.....
Customer: @115850 @115851 can I expect your organization not to cheat me as customer...????
Customer: @115850 Hi Team , As sugessted I have gone ahead and raised the dispute and its filled with you by my bank.. Request u to please call & update....
Support: Please reply to the correspondence you've received from us and we'll help you with an update. ^ZH
Customer: I have not received any update.. Please update on the email which is already provided to yoy
Support: Kindly check for the correspondence here: https://t.co/8DAc10S7ww ^AK
Customer: I can't see an option to reply... Why can't you go ahead and ask the concerned team to reply... @115851
Support: That's strange, please use a different browser once and revert to our email. ^PS
Customer: #patheticCustomerServiceAmazon
Customer: I am seeing the option and I won't be able to do that.. @115851 is this the cst service which u promise to ur customer??
Support: If you aren't able to reply kindly fill your details here: https://t.co/Zamg6phydN and we shall get back to you. ^SH
Customer: I have already filled the details.. Don't try to be ignorant.... This is just pathetic... @115851 Sir pls look at the audacity of ur team
Support: Please share the details again from the link shared above and we will assist accordingly. ^HR
Customer: Lemme now send an email to __email__. I think he may be able to get the details & help. If I've to send agn then lemme do the rite way
Customer: I don't thnk so I need to share again.. u and ur bosses don't understand cust servce.. I ll file a legal suit under IT Act 4 fraud done 2 me | |
9cc0f3fc9a414790ce157d50cc6d7ee3 | AskDSC | Customer: Hi! My order says it shipped last week but I haven't received it. Could you please help? https://t.co/LnVgmMLcUt
Support: Sorry to hear that. DM us your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT | |
434d9c42d6e4f92a20e33df87684ff56 | IHGService | Customer: ongoing complaint with @274407 has now been +2mths and gm no longer responding so left unresolved. Please help. Thx.
Customer: @274407 Hi Nimisha, sorry to hear this. I've asked @ihgservice to look into this for you.
Customer: @274407 @IHGService Hi Angela, already spoke to @IHGService, said they can't deal with billing issue so I need to deal with hotel. But hotel not communicating 😔
Customer: @274407 @IHGService Hi Angela, what is the latest? It's coming up to 11wks and still not resolved. This is such poor service, needs to be dealt with ASAP. Thnx
Support: We've forwarded this to the hotel management and requested for them to reach out to you as soon as possible. ^ev
Customer: @442043 what is timescale for them to contact me before escalating? The last time I heard anything is 9th Aug! Surely unacceptable??!
Support: As the hotel is in best position to assist, please contact them directly at 44 208 902 8839 for further assistance. ^cd
Customer: @442043 called them often, never get Manager & never callback despite leaving number. Pls escalate to resolve asap, nearly 3mths!!🙏🤷♀️
Customer: @442043 Any news on resolving this? Still no contact from the hotel! Can someone of authority please please take ownership? Thx
Customer: @442043 Still nothing one month on! Pleading for some action, resolution, anything, please. @442043 - is it ok to treat customers like this? | |
019059823f48e01d3dc9e864a371605f | idea_cares | Customer: bas itna hi sikha tha training mai https://t.co/amhBjl4Clr
Support: Apologies for the trouble. As checked, your complaint number C1-96787817852 is in progress. Please bear us for sometime.
Customer: And still in progress bloody beggars. Want a contact above your stupid Nodal officer who can take suitable action.
Customer: How more time bloody idea people. Take a katora and start begging you can earn better than now.
Support: As we checking your last request was regarding wavier and the same has been passed. Rgds,Pradnya
Customer: I want to switch in idea prepaid nd yesterday my bill was generated and tiday they yold me to pay a full month rent for a single day.
Customer: Only one issue if this is resolve i can continue idea postpaid no need to switch in prepaid then
Customer: Chor h idea mai sab majboori mai chalana pad raha apni mannmani chal rahi h idea ki
Support: We have noted your contact details. We will revert with an update shortly. Rgds,Pradnya https://t.co/LBfZgLCSfr
Support: We understand your concern.But please share your convenient date and time to call you and solve your issue asap.
Rgds,Mohit
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Customer: Kab hoga ye shortly update. | |
6a7a2f7ca432f3e46a75e605f40a78cf | UPSHelp | Customer: Is this considered normal? Saw the manouever up onto the curb from a block away. It was terrifying. Pls never do that again. #useabike https://t.co/qTvPCNTeBC
Support: No. I'm sorry for any worry that the driver may have caused. Please use the link below to provide the incident details. ^AP https://t.co/wKJHDXWGRQ
Customer: Any public follow up?
Support: Is there anything that we can assist you with? Please use this link to DM us. ^KG https://t.co/wKJHDXWGRQ | |
93966d72063fb8f449a411cfa5bc3596 | Delta | Customer: you made me miss a wedding I was a groomsman in and only give me a $250 voucher (I spent $460). Great way to treat your customers.
Support: please feel free to fill out this this form https://t.co/fPLXqv8KGq. A representative will be assign to review your concerns. *ALS
Customer: Complaint has been submitted, I guess we will see.
Support: Thanks, Mike! Your feedback is very much appreciated. *TJN
Customer: Submitted my complaint over 24 hours ago, still no response....
Support: Mike, email submissions will take up to 45 business days for processing and resolution. This is due to the high volume of... 1/3
Customer: Okay Delta, it's been over 45 days & still no response to my complaint. Are you going to make this right? Bet you thought I'd forget by now.
Support: Hello, Mike. Sorry to hear that. If it has been over 45 business days, please follow and DM your email. *HVI | |
3c930d332efee535d89410c5bae12e0b | ChaseSupport | Customer: Gone to ATM 700 Block Zaragoza, El Paso TX multiple times past few weeks. Been out of service every time. Inconvenient. Help?
Support: Thank you for bringing this to our attention. I will reach out to our ATM Team to have a technician sent out. ^JB
Customer: Thank you. I appreciate I have seen a tech out there at least 5 times. Hopefully you can get resolved.
Customer: Now the one by my house on Resler in El Paso is down. Come on guys!
Customer: Just drove by the one on Zaragoza For the second time this week. It was out of service both times.
Support: Thank you for providing this information. Please DM your name, zip and additional details about the ATM location. ^RR https://t.co/znUu1VJn9r | |
09b8e844c7423c01bec93867c4653217 | AskPlayStation | Customer: tengo el error 80710016, ¿Cómo lo soluciono?
Support: Un gusto ayudarte. Por favor accede al Modo Seguro> Restaurar configuración predeterminada:
https://t.co/gMDckMgvhi
Customer: Excelente, gracias. Problema resuelto https://t.co/DlytGksji9
Support: ¡Un placer ayudarte!
Customer: Hola, nuevamente se me presenta el mismo error, he intentado solucionarlo con la guía anterior pero sin éxito, que debo hacer?
Support: Hola Arturo! Por favor siguenos para enviarte instrucciones por mensajes directos. | |
25461b6e3420bb9241ffbc3fcb1fd10c | sprintcare | Customer: Don’t get hooked into paying twice as much for unlimited with Verizon. Sprint #WorksForMe. https://t.co/aQQ5U65D91
Customer: Sprint has awful coverage .... biding my time for all my contracts to be up and the I'll switch to @115725
Customer: Why do you not offer this to existing loyal customers
Customer: I checked my data usage today and I somehow had -2.0 gigs used
Customer: I'm so sick of you bitches with this wack ass service🤦🏽♀️
Support: We don't want to see you leave. What makes you feel this way? What seems to be the issue? Please let us know. - MF
Support: Hi there! What promotion are you referring to? Please let us know. - MF
Support: We'd like to look into this for you. Shoot us a PM so we can see what's going on! - SP
Customer: @115714 Mine too!! Garbage bitchs!!
Support: we sorry that you feel that away and want to help make things better. How can we help you today?
Customer: Lack of coverage - Otter Tail County, MN is scarce. Also, dropped calls happen all the time. #embarrassing
Customer: I want to add more lines for this price of 22 a line
Customer: @115714 My calls keep dropping
Customer: Bring my fucking bill down or I'm leaving
Support: We're sorry to hear about this inconvenience. Please send us a Direct Message, so that we can further assist you. - MF
Customer: I want to add 3 lines maybe 4
Support: repair store cause its going to be the phone.
Support: I understand if you are dropping calls and its happening everywhere. You will need to take the phone to a sprint
Support: But if you can send me your phone number and the type of phone you are using I can send some troubleshooting step for you to do.
Support: We can take a look into this for you can you send me a Direct Message with your phone number so we can go over the bill with you.
Support: Thank you for letting us know. Would you please DM us? Due to the character limitations, we won't be able to share full details. - MF | |
a5855437dc260737da6fa028721d40ff | AmericanAir | Customer: ✈️ @AmericanAir why so stingy? I asked for ginger ale and got one small cup. Why not the whole can? Are we still in a recession? Am I crazy? https://t.co/BvuVaAV3ee
Support: We're sure if you let our crew know, our team would be glad to accommodate.
Customer: I got the whole can this time. Thank you @AmericanAir 🙏🏾✈️ https://t.co/KDHW7diANm
Support: Treat yo self, Will. Always great to have you on board.
Customer: I got the full can of ginger ale. You are such a blessing @AmericanAir ❤️✈️😉 https://t.co/Xll0gDV2Qy
Support: It's the small things that sure make a difference! Happy you're enjoying your full can of ginger ale. | |
5f9cb72398fae0c92d14217b3a26e1e7 | mediatemplehelp | Customer: Here are the (easy) instructions for getting around your server using SSH! 👌🏽 💽
https://t.co/HASN5ZDTZ0
Customer: That's weird they look like bash commands not ssh commands.
Support: Since all of our default shells are Bash, when you SSH in, this is what you'll use. Great eye! 😉 |