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17f1323bf68e9bbefbeffd2919b7ade3 | marksandspencer | Customer: any idea when #Chippenham food hall is going to open?
Support: Hi Jules our Chippenham store will be opening towards the end of 2017, keep an eye out in your local press nearer the time :)
Customer: @337307 Is it just food? Can you click and collect? Us Wiltshire lot need somewhere to buy our undies!!!
Customer: @marksandspencer @337307 Is this still happening?! Not seen anything on the new Chippenham store apart from this tweet! M&S please let us know more!!
Customer: @356976 @marksandspencer @337307 1st November 10am https://t.co/l4I5oiU9gu
Support: @356976 @337307 Hi Jess. We've checked this out for you and all is going ahead. It should be opening at the end of November. ☺️
Customer: @356977 @337307 But is it just food? #wewantknickers
Customer: @356976 @337307 Brill! Thank you!!
Customer: @356977 @356976 This date keeps moving back - it was going to be last summer, then in time for last Christmas, then spring this year....#williteverhappen | |
65c8db3acb494fe5e2d7bec608743bea | SpotifyCares | Customer: Hey @115888, when are you going to update your messaging platform on mobile? In current state, it's just terrible. Love Spotify, though.
Support: Hey Corey! We don't have any info on this right now, but we'll make sure to pass on your feedback /GL
Customer: @SpotifyCares Glad to see the integration of others’ messaging platforms. Much better than before! Thank you!
Support: Hey! Thanks for the feedback – we appreciate it. We’ll get this passed onto the right team /NQ | |
c12ec51f1e83b69a3468a4d391d4bfc4 | AzureSupport | Customer: When using CI/CD features for deployment, any feature support to push pdb symbols as part of that pipeline?
Support: Could you please let us know more info about this? ^JI
Customer: Using an on-prem CI/CD pipeline, a build symbols server can be specified. How can this be done using the Azure portal?
Support: Are you utilizing VSTS as detailed here: https://t.co/TS9KUPDGIQ? ^JI
Customer: @735914 We don't yet have a symbol server for VSTS. One option would be to use MyGet https://t.co/o9JhP85UGL
Customer: @AzureSupport @735914 VSTS now has symbol support. https://t.co/zAxCiCV2ip
Customer: @735915 @AzureSupport Very cool! Thank you for updating this thread! | |
4e01570379e641a619079349fa2e64f4 | AirAsiaSupport | Customer: Please, i am now will be check in my flight, but it doesn't work.
Support: Sorry for the inconvenience, Abdul. May we have the booking number for a check? -Miza
Customer: Sorry, already finished last night. Thank you
Customer: Please help me to the problem of the purchase of tickets my family when bought on the agent, because not listed booking number is needed when chek in at the airport
Customer: gd night brother, sorry want to ask. my family bought a ticket on the agent, but on the ticket it is not listed a booking nmber, but only the name of the course. what about a case like this ?while the time of the inspection check in there should be a booking nmber on the ticket.
Customer: Please help me to the problem of the purchase of tickets my family when bought on the agent, because not listed booking number is needed when chek in at the airport
Support: Hi , kindly provide us the booking number for further checking. Thanks - Nod
Customer: well, if you can take care of ticket, please resend to my email address. __email__
Customer: or may be in the check in database with the dates of flying and the list of passenger as on the ticket https://t.co/0q81FKcOUH
Customer: on the ticket given not listed a booking number, sis, this picture of the ticket. only given this image..
please help https://t.co/H7iOYjD93d
Support: Sorry but booking can only be linked to the guest or contact person for security reasons, Azis. Thank you. -Miza
Customer: owh, ok thank you Miza.👍👍 | |
6db59181993e4bb1a9a8db110c048b56 | hulu_support | Customer: Thanks Greg! You can watch it here @115940 https://t.co/AqmLH92W57 https://t.co/jUn0qPcSSm
Customer: @115940 @766329 what happened to Sentenced to Live on Hulu? It's no longer on there.
Customer: @370307 @115940 mine cut halfway through. Listened to the rest on my roommates iPod
Customer: @766330 @115940 yeah, Im checking into that, have an answer on monday, my apologies
Customer: @766329 @766330 @115940 Trying it watch it today and it's still a 404... Did you ever figure this out?
https://t.co/ENENQPBNXN
@hulu_support @115147 @115148 https://t.co/cCxT9yFugS
Support: Hulu here! Sadly, we no longer have the rights to the special—but we'll be sure to share your interest in seeing it return! 🙌
Customer: Thanks | |
25a7be7953b054b78bddf50246ba86ff | AppleSupport | Customer: my touch bar isn't working! https://t.co/Exw41Bcg2p
Support: We want your Mac to always work as expected. Does the Touch Bar work in any apps outside of Messages?
Customer: yes it works in my other programs
Support: Let's try force-closing Messages using the steps here: https://t.co/qyCtTUs7VU and then reopening Messages.
Customer: ok that settled it for now. Thank you for your assistance 🤳🏾
Support: You're welcome. If you have any other questions feel free to reach out.
Customer: hey my touch bar isn't working again. In iTunes this time https://t.co/5GCRIP35Gw
Support: We're here to help. Is it only having issues with iTunes? What version of macOS are you currently running?
Customer: not working in any app. I have sierra 10.12.3
Support: Does the issue persist after restarting? Let us know in DM. https://t.co/GDrqU22YpT
Customer: the text reactions aren't working in iMessage. also when I FacetTme from my MacBook, the person I'm talking to can't see me
Support: We can help with both issues. What happens when trying to use reactions? Does this affect multiple contacts?
Customer: when I click on a message, the options do not appear on touch bar. And yes the FaceTime doesn't work for any contact https://t.co/oqFWccxWAI
Support: Have you been able to restart computer? If so, let's perform an SMC reset and then try: https://t.co/FYojVXHuwn
Customer: the SMC took care of both problems thank you for the information!
Support: Excellent to hear it! If there's anything you need in the future, reach out. We'll be happy to help.
Customer: Hey @AppleSupport the touch bar is not working in google chrome watching TV! Is it normal to have so many bugs with this https://t.co/yq6P4dWskq
Support: Thanks for reaching out, we'd be happy to look into this. To start what software version are you using on your MacBook?
Customer: Hello again. having camera difficulty when facetiming or using photobooth. The latest software is downloaded. what could this be? https://t.co/ZT2ZqntCP3
Support: We'd love to help with your camera. How long has this been going on? Any recent changes?
Customer: Hello again, this screen froze over the video playing underneath. This happens sometimes, do you know what it’s about https://t.co/HircLHHwik
Support: Let's resolve that issue. Which macOS version is running currently? Also, have you tried to restart? If not, try that out.
Customer: macOS Sierra Version 10.12.6 Yes I’ve reset it too. I can never predict when it will happen https://t.co/Hqb7iIRSO3
Support: Does this only happen while playing videos? What app are you using when this happened?
Customer: Google Chrome and Safari. Yes videos, but the screen wavers and flickers sometimes just on the desktop or non-video apps
Support: Thank you for that information. DM us your current country. https://t.co/GDrqU22YpT | |
07b04b4071b08cb546fdbbf6e44d4cac | AskeBay | Customer: Your Filipino call centers are THE GATES OF HELL! FIVE HOURS I'VE SPENT BEING LIED TO AND HUNG UP ON! PATHETIC!
Support: Hi, I am sorry to see you are having trouble. Can you let us know what is going on? We are here to help ^C
Customer: Your Filipino reps in Fraud dept. are committing fraud!!!!!!!!!! Lying to customers to get them off the phone!!!!!!!!!!
Support: That's definitely not what we like to hear. Can you DM us some details. We'd be happy to help you here. ^P
Customer: You CC payment system has been compromised in the 24hrs. My full CC# has been stolen per Paypal.
Support: without consent please have a look at this link https://t.co/LO6iLRmfTu. Let us know, we'd love to help. ^A2/2
Support: Hey David. What happened exactly? Can you please Dm us more details? If somebody has gained access to your account 1/2
Customer: Your entire CC payment system has been hacked and thieves are capturing entire CC #'s every time it's used. Confirmed by paypal.
Support: Safety it's a priority for us and we'd like to take a closer look if you can DM us more details ^AH | |
8396fabc1a206838b871f2a5c1050c1e | AskCiti | Customer: i can get in to my account please help me
Support: Thanks for reaching out. Please click & reply with your account type and the country your account was opened. Thank you. ^ML https://t.co/gvC4jAOA9c
Customer: cheking new york(bellrose)
Support: Hello! We have not received a follow up reply and will consider you are no longer needing our help. 1/2
Customer: I have a provlem with connecting with my account in the internet alway they ask me
for new password can you tell me what can i do?
Support: Good Morning George. We haven't heard from you and would like to assist you with your concerns. Please click and DM your account type, country, error message/code received (No acct#/PIN’s) ^YC https://t.co/gvC4jAOA9c
Support: I will be happy to try and assist you. Please click on link & DM me your account type, and country your account was opened in. Please do not include any account numbers or your PIN. ^MG https://t.co/gvC4jAOA9c
Support: We have not heard back from you and will consider that you are no longer in need of our help. Please contact us again if you would like assistance.^ZJ | |
74e9fe6b2db4ee7a3891863e1eb69cd0 | JetBlue | Customer: Hey @jetblue, why does FlyFi block VPN access? That's mighty inconvenient. Would be willing to pay for it.
Support: It's blocked for now, but something we're looking in to for a later time.
Customer: That kinda messes up getting work done on the plane for a lot of people.
Support: We appreciate the feedback, Robert and will pass it on.
Customer: @292449 Any chance to look into this yet @JetBlue? Been 10 months
Support: @292449 This was passed along back in January so we'll follow up and get an update for you. It might not be until tomorrow, so stay tuned.
Support: @292449 ...inconvenience! 3/3
Support: @292449 ...connected to Fly-Fi. It is a corporate policy set by ViaSat, and one that we have no control over. We're sorry for any... 2/3
Support: @292449 Thanks for your patience, James. Our business partner who provides the internet connectivity prohibits any use of a VPN network while... 1/3
Customer: @292449 Thanks @JetBlue! I hope @175162 changes their mind on this policy eventually. | |
b843a6ad14a0aa8e797e2a8889ba026e | comcastcares | Customer: #xfinity happen all the time https://t.co/s6kJvZPvtQ
Support: so I can take a look for you? -EM
Customer: I literally 😢 because of of the treatment
Customer: Comcast strikes again charging me a x 1 DVC fee & HD fee they stated they would not plus my service still not working! Been a 1 1/2 year
Support: This is not how we want you to feel at all. Please PM me for assistance. Thank you. -SO | |
454f4702b93e0bc4d22f61f9f4defc69 | AskPlayStation | Customer: is the psvue mobile app getting a 10-30 sec fast forward button? I'd like to make a request.
Support: Hey Kyle. Thank you for your opinion, here is a link you can use to post your feedback: https://t.co/nc8Yj5SDuB
Customer: Started a football game that I had DVR’d and it jumped right to the overtime portion of the game on a different time slot! I want to watch it from the beginning but it won’t let me! | |
b40830e1096e0c46efa4ed25f2877704 | Uber_Support | Customer: Delicious Fact: You can use your Uber gift cards on #UberEATS for 🍕🌮🍗🍩🍜 at the tap of a button.
📸: cozinhacombossa https://t.co/HBjOrxBXyW
Customer: tried you for the first time for dinner Tuesday and I love you guys!!! 🍕🍺
Customer: We love hearing that. Glad you enjoyed it ☺️!
Customer: @396135 Do you offer gift cards for purchase or will An Uber card work as well?
Support: Happy to help, Dianna! We don't accept prepaid cards unless they are Uber gift cards. More information at https://t.co/hwAiYDki1e.
Customer: @396134 @Uber_Support Uber GCs have not been working on Uber Eats for almost two weeks. Getting total runaround trying to find fix.
Support: That doesn't sound right. Can you please send us a DM so we can look into this with you?
Customer: 3 days and 5 emails later & I'm actually getting the same response (verbatim) from support I got over two weeks ago. No real humans at Uber
Customer: To add insult to injury I was just given another message that was worded exactly the same for the 4th time. Any real humans at Uber support?
Customer: if I'm told to uninstall and reinstall for a 5th time I'm going to lose it, I'd PM you but already did that and they told me I need to email
Customer: Well, it happened. Got the same message from support for a 5th time. What an unmitigated disaster.
Customer: @115877 I was told this was a widespread issue two weeks ago and am still getting the same support emails over and over with no resolution
Customer: @115877 @58334 any real humans available to help resolve this issue? Tired of getting the same copied and pasted emails 30 times.
Support: We see your message and will be following up via DM.
Customer: You DMed me with the word for word sake message to use in app support that you sent last weekend. I assume no real humans work at Uber.
Customer: *same message
Customer: @58333 you guys know anyone who can help here? Uber Twitter and app support just copying and pasting the same stuff for weeks
Customer: @58333 @58333 @Uber_support @115877 @58334 <crickets> | |
7c832d7902aebd182c4d9ea24369debd | sainsburys | Customer: These new @sainsburys pizzas make me sad-weigh less than the old shape but the same price and don't fit the pizza tray properly now ☹️🍕😭 https://t.co/D0wnSfg6hB
Support: Sorry about that Clare! Can you send us the barcode please? What store did you buy the pizza from? Holly
Customer: we had two...here's one of them. Shame you've reduced the size and changed the shape but kept the price the same (£5 each) https://t.co/26lVMxurNJ
Support: What store did you buy the pizza from Clare? Gabby
Customer: it was Harlow, Essex.
Support: Thanks Clare. I'd like to offer a refund for this as it comes under our Try Promise. Any of our own brand items can be...1/2
Customer: @392619 you didn't offer me a refund when I complained about the ludicrous change in shape of you whole wheat Bisk cereal
Customer: @sainsburys @392619 The fuckin wheat bisk doesn’t take one shape Barny | |
022b22f9c75153fdf295d8815f691aa7 | AirAsiaSupport | Customer: Hi, can check if want to change my return flight date to another date? Can it be done?
Support: Yes Steven, you may do it online via Manage my Booking up to 48hours before departure subject to CHANGE FEE + FARE DIFFERENCE.-Floi
Customer: What does it mean? https://t.co/vqFhlhvNvl | |
566ccb837ce54475d914062dd1b2f494 | Delta | Customer: excited for my first flight with you guys!
Support: Hello, we're excited to have you fly with us. Thank you for choosing Delta. #EnjoyYourFlight. *KS
Customer: @334695 Thank you, you know I️ have to go every other weekend from office or home in Toronto to Nashville for school at @82031 for my Doctoral program so I️ appreciate the thank you since doctoral programs are so tough. Makes me 😀
Support: They are tough and It's our pleasure. 😊 *HKS | |
30ab33737c234ee4f2aa6eb0bd33ff32 | Tesco | Customer: Did you know your own brand bath foam doesn't leave any perfume on your skin after use . Regards .
Support: I'd like to let our supplier know and refund you. To do this I will need some information if that is alright? 2/4
Customer: I'm not worried about a refund but feel free to forward my details to your supplier , i would happily answer any questions .Regards .
Support: We look forward to your messages - Ben
Customer: Hi Am trying to find out which bread I can buy in your store that is preservative and additive free , can you help ? Regards . | |
c624078201d585b4dcd4920ab71bee28 | AppleSupport | Customer: Hei @AppleSupport, I want complain about @118936, why my account when download the app from my iPhone or Macbook very slow?
Support: Downloads are dependent on the network connection. Are you doing this over Wi-Fi or cellular data?
Customer: I was used Wi-Fi connection
Support: Thank you. Have you tried without Wi-Fi or on another network?
Customer: I tried celullar data network in iPhone, but can’t solved the problem. My ID is __email__, can you help me?
Support: Can you tell us if any other downloads or browsing speeds are slow? Or is it only when using the App Store?
Customer: @460805 Actually can’t even get download started, they just spin.
Customer: @460805 Hi my iPhone 8+ (ios11.1) app Store Downloads are super slow too. Wifi w/ Full Connection
Customer: @AppleSupport I think your connection is slow. 😊
Support: Thanks for reaching out to us for support. We would love to help you. Please DM us so that we can look into this together. https://t.co/GDrqU22YpT
Customer: @AppleSupport Also - thank you for the reply. I hope you got your working! 🧐
Customer: @AppleSupport I ran a google speed test at the time - 57mbps. I reset network setting and then a restart - BAM - downloaded.
Customer: @AppleSupport I had access to 2 WiFi cnnctns (work) & (home). Before reset/restart I couldn’t get anything to initiate on either network.
Support: Glad to hear the issue is resolved. Feel free to reach out to us here if you have questions in the future. | |
7af6e1ed5111abe51f0d6997ea3ea0e7 | GloCare | Customer: I bought a #200 glo recharge card and mistakenly scratched off the pin,what can I do please?
Customer: I haven't gotten any response please
Support: Good evening, we apologize but due to security reason, need to call 121 for assistance. SG
Customer: pls can u share with me how I exhausted the data bundle?... 08113810544
Customer: I subscribed last two weeks and was given 1.6mb, now I don't have data anymore. Checked my settings and noticed I was given 772MB
Support: Hello Bolaji, the line shared data plan with another line. Dial *127*00# to view the number. TT | |
34c6e7c520eb9a058636eee7312bb5f4 | AmericanAir | Customer: your unaccompanied minor booking process is painful. Both of the csr I spoke to were rude. I just went with @116450
Support: We're sorry to hear you're disappointed with us. We'd love another opportunity to earn your business.
Customer: @AmericanAir, I know disappointment again. Your csr's are miserably rude and your Unaccompanied minor traveling process is so convoluted.
Support: We love taking care of all your travel needs in a friendly and professional manner. Please share your record locator and details via DM. | |
bf08d44eb40245621681bb194673c128 | Ask_Spectrum | Customer: @77977 @77978 I would if your service was good enough to stream Netflix. I pay for 60. This is what I get. https://t.co/uR7JH62E1p
Support: I am very sorry for the connection issues. Can you please DM the full service address and phone ... https://t.co/Ow7caQJHve
Customer: I fixed it!
Just bought an @116439 and unplugged your cable box | |
a6106139f72d034d7b10c0fa39794bec | AskAmex | Support: We can review your account. Pls share which U.S card do you have? ^N
Customer: As I mentioned before,I would prefer an e-mail address or a phone number to discuss my request. Pls. provide.
Support: We currently don't have an email servicing option. Pls call the number located on the back of your card for immediate assistance
Customer: So when do plan to catch up with the test of the world?????
Support: Good Morning Shalom, How can I help? ^Naomi | |
2f8f1810cfe93504f622d526b6a5923a | SpotifyCares | Customer: Why are there no Bob Seger songs on Spotify? This is a disgrace omgggg. @115888 @631411
Support: Hey Jill! We’d love to have all his stuff available, but we have some info about content here: https://t.co/YlV1IAXwsi /CE
Customer: Hey man, when did you add him? Why wasn't I the first one you told????
Support: We're afraid we don't have the exact date when Bob Seger's music was made available on Spotify. Let us know if you have other questions /JU | |
4a5ad6afc0d88cf713ced18a80d11490 | AmazonHelp | Customer: Congratulations winners & thank you everyone for participating in #TheAppWeek! Check out the winner list here: https://t.co/m1hXWPbTMi https://t.co/9qSvkxF1bP
Customer: disappoint from u Amazon😞😞u have to shre the trainofcard contest point we have to see our collected point & winners point cheater
Customer: Played all the contest on the app but lost.😕😔
Customer: gave my best & won nothing😢 too disappointed when u perform too gd & win nothing in return. Will nevr take part again! #TheAppWeek
Customer: Hey i am which is them check winner lgq6appquiz
Customer: Oneplus 5t quiz
Customer: Hey can you please tell me where and how to check the contest winners of quiz from amazon
Support: For more details you may refer here: https://t.co/OR19Zvoi4A 2/2^MM
Support: Hey! Sorry to hear about that. Better luck next time. ^MM
Support: Hi! 'There's such a thin line between winning and losing.' - John R. Tunis. Wish you good luck for next time. ^KC
Support: We've requested the concerned team for the winners list. Please stay tuned. ^KA
Support: Please find the results of all the recent contests held, here: https://t.co/ICRkX2fNTQ. Thanks for your interest. ^GD
Support: You can check the contest winner names here: https://t.co/9iYZHg1jLW, Ayesha. ^MP
Customer: @513204 if we want 2 knw our points 4 train of cards, there's no way 2 knw points so these & all contests are fake for sure. winner list is fake 2.
Customer: Gave correct answers still lost. Unlucky me.
Customer: but i think their is no fair rule for winner draw. I played whole day & gave my best to win but from now i will not play
Customer: About Oneplus 5t quiz
Customer: Nothing seen anything
Support: I get your concern, Nikhil. Winners are picked automatically based on the highest scores and will be contacted via email. ^SM
Customer: @AmazonHelp all are fake. above all people's r who never won. No winners tweets here so where are they? fake ids mentioned in winners list. Fake 4 sure.
Customer: @AmazonHelp good decision as all fake. above all people's r who never won. No winners tweets here so where are they? fake ids mentioned in winners list.
Support: Please check this link: https://t.co/CtqfUquLuS for the winners of the Oneplus 5T quiz. ^GD
Support: You may find the list of the winners for the "Samsung Galaxy Note 8 Quiz Time contest" here: https://t.co/HKmID635EW. ^NK
Customer: Quiz
Customer: What about Samsung galaxy note 8
Customer: Who is winner in Amazon festival riddles
Customer: Nothing about Samsung galaxy note 8
Support: The link which was provided earlier has the list of all the winners of the recent contests including "Samsung galaxy note 8", Gaurav. However, please find the winners list here: https://t.co/Q3YItNGRxM ^NK
Support: The link that was provided earlier has the list of all the winners for the recent contests run by Amazon including "Festive riddles". Request you to check. ^NK | |
4fe1ae0f54262eb3c6509cef5e573e82 | TMobileHelp | Support: I definitely apologize that you're not receiving any help. We appreciate and value our customers. If you could follow the... 1/2
Customer: Its funny @TMobileHelp has always provided great service for me | |
c2a861f6a6f4ca8429386d61dc2f8eea | CenturyLinkHelp | Customer: @CenturyLinkHelp avoid these guys at all cost. This is infact the worst internet and telecommunications provider in the US. https://t.co/UaNRvIBuof
Support: Just checking in to see if you were still having troubles. If there is anything we can do for you please let us know. ~Zach
Customer: Yes as a matter of fact damn near a year later and yes. I still have major problems with century link. | |
ffb45e91041258fc97b6e11d4450f66c | BofA_Help | Customer: chequing account charged with a maintenance fee even when the account balance is above the limit to avoid the fee,what 2 do?
Support: Additionally, you can find information about fees on our website under the Manage Your Accounts section. ^jg
Customer: could I open a savings account on behalf of my Mother from my account ,considering she is over 75 and outside the US
Support: Our web site https://t.co/ZPTdqc68Z8 has more info about requirements for opening a Bank of America account.^gc
Support: Personal accounts cannot be opened for non-U.S. individuals who don’t reside in the United States or its territories. ^gc | |
d63258efc2f3ca11e208853911d77425 | Delta | Customer: I was charged for a hotel night I did not use
Support: Barry, I'm sorry to hear this. Do you need assistance with rebooking? *DG
Customer: What's up with flight 1789?
Support: It looks like DL1789 is delayed due to a mechanical issue, unfortunately. *TKR | |
0b70d61ebf490067f88f6b704e8e58d3 | MOO | Customer: Is there any way to "share" a cart? E.g., if I upload files for a client, can I send to their MOO account to approve, purchase, etc?
Support: There is a way to share a project. It take a few steps and we have emailed you the instructions.
Customer: @173628 Mind sharing the same with me? Couldn't find any article on it. And your support is in a meeting. My client is waiting. Thanks.
Support: Of course! We have sent you an email with instructions as well. Best of luck. | |
82518f2d18792cbe36dbfc1145234e49 | DellCares | Customer: I want to purchase display of laptop @121718
Customer: Hello, what kind of display are you referring? And also what laptop model are you purchasing for? ^CJ
Customer: Inspiron 5559
Support: Please DM us the system service tag along with the registered owner name for us to take a closer look. ^MU https://t.co/oEoSPnwg0y | |
65ef8f91ed43e01501b230ab7d0b48c8 | ATVIAssist | Customer: wow this so great, after download the new dlc and gonna try it, i get this message:( https://t.co/msqIPq4JzC
Support: Hey there, just to clarify what platform are you on? Does this happen on all of the DLC maps? ^CT
Customer: Crap
Customer: PS4 and just this game, cannot find Ubisoft server, my friend does not have this issues and he his playing now
Support: Please be sure to send us a DM for further assistance. ^RK | |
5964cb57b4f0fa0860cc29b00457bea9 | AskRobinhood | Customer: when are you coming to Australia?
Support: Hope to make it down under soon! 🇦🇺
Customer: Still waiting! | |
7dc48e2c97e97dc9378b80530877857b | Delta | Support: The ones who truly change the world, are the ones who can’t wait to get out in it. https://t.co/ZsV9uS9JtR
Customer: “The ones who truly change the world are the ones who can’t wait to get out in it.”
Thanks @Delta for my new favorite tag line.
Support: Please tweet us, if you need us. Thank you. *ATJ | |
6c37ead618074dc3fe4962bf12b2d4c8 | BofA_Help | Customer: Requiero la reactivación de mi cuenta, hasta ahora ha sido imposible. ¿Que debo hacer? Las llamadas internacionales son limitadas
Support: Please DM your name, zip, a phone number we can reach you at, account type and we would be happy to see how we can assist. ^bl
Support: For security purposes we will need to speak with you to verify your information in order to further discuss your concerns. ^bl
Customer: Por favor, puedo hablar con alguien en español no hablo inglés
Customer: Ok. Pueden llamarme. Mi número celular es el mismo 0414 2743621
Support: In order for the right specialist to contact you, we need to know what type of account you need help with (no account #'s)? ^cl
Customer: Mis cuentas son Checking Account y Savings Acount | |
37287d599a85fc800fab033c245b999f | SouthwestAir | Customer: if this isn't a sign you need to add a new destination I don't know what is. https://t.co/SRL2IaulV1
Customer: my dreams are being answered. Ding we are now free to roam around Hawaii!!!
Customer: both times I went to Hawaii my license plate was swa something I knew it was a sign ;)
Support: ^WB https://t.co/byAM0b7gWo | |
5bd7dc5048bdce0e5d6b6c6f3667721a | AskLyft | Customer: New unprotected bike lane on 17th St. is not working, @983. It's encouraging double parking by creating a space for it. Please fix. https://t.co/BdLRouBLd0
Customer: You were wrong if you thought this wasn't going to become a long, long thread. https://t.co/yZqPukl0Og
Customer: If I fits, I sits!
From yesterday. https://t.co/ZF48o1rJ4f
Customer: Annnddd this morning the bike lane was useless to cyclists.
All photos taken within 2 minutes of each other. https://t.co/r1AGwnPsWm
Customer: How's that new 17th St. bike lane looking, @983?
From this morning. https://t.co/D0JJ10qLU7
Customer: Morning coffee? No problem, just park in the bike lane, @11673.
Passenger dashed across the street from a cafe just after this was taken. https://t.co/KZHsVI8put
Customer: And moments later, in front of the same cafe.
Thanks to the street sweeping enforcement officer for chasing him out. Should've cited him. https://t.co/OfpLLhk1VK
Customer: Car in bike lane in front of an automotive repair shop.
Cyclist once again learns that cars are in charge, even in bike lanes. https://t.co/n1M9KIJuW6
Customer: New bike lane? Extended garage for working on cars!!
From yesterday. https://t.co/s6W5dlsZMa
Customer: Two baby cones - that'll do the trick! https://t.co/z1hO898sxw
Customer: Shannon Moving and Storage - this is supposed to be) a bike lane! https://t.co/VKXhpJRX6r
Customer: Oh look, someone's back in the 17th St. bike lane. And still no word from @983 about solutions despite an email two weeks ago. https://t.co/96N5BVinSd
Customer: They're at it again. Still failing to see value of Class II bike lanes. https://t.co/DtKXVnga4c
Customer: Nope, nope. This is not a bike lane when it's constantly full of large vehicles! https://t.co/EuaLCvywIz
Customer: Can't go five minutes without this bike lane being blocked by large trucks. https://t.co/zSqPQL2idC
Customer: Hey Massimo Organic Gourmet:
GET OUT OF THE BIKE LANE!
Hey @983:
FIX THE 17TH ST. BIKE LANE! https://t.co/XCIhGVOchZ
Customer: No shortage of bad behavior in the 17th St. bike lane this week.
Monday in front of Ermico / @78973: Yes, that one sign will do the trick. https://t.co/9tvu4dP6ew
Customer: And by mid-week Ermico / @78973 upgraded to multiple cones & blocking both bike and traffic lane, forcing cyclists into oncoming traffic. https://t.co/Ucs5yXWFs1
Customer: And today: giant truck one way, tiny car the other way. https://t.co/Z5r2c1UMWS
Customer: There's been no shortage of bike lane blocking these past two weeks, don't worry.
THIS DOESN'T COUNT AS A BIKE LANE. https://t.co/VRMigSF2a1
Customer: It's just so disrespectful. @983 can't build a safe bike lane, can't enforce this unsafe one, and drivers don't even care. https://t.co/QCc4faFMdy
Customer: .@983 And for this week in "a bike lane is not bike lane when it's constantly full of motor vehicles": https://t.co/AvE4i6i7BD
Customer: .@983 Well that's a three-fer! All photos taken within one minute. NOT A BIKE LANE. https://t.co/VHXxL1Ii30
Customer: .@983 And then on the way home, I get followed. Your failure of a bike lane, @983, is literally getting me harassed. https://t.co/eIbiirUaBN
Customer: .@983 Today, in front of the automobile repair shop. They're enjoying the new private parking lot. https://t.co/KCGithYvm9
Customer: .@983 Less frustrating to watch this entitled Tesla driver park in the bike lane while sitting in a bus. Still just as dangerous and illegal. https://t.co/rfeJyxWD5N
Customer: The 17th St. double parking lane is getting a lot of use! Wonder what those weird symbols are on the pavement...
@580874: please notify DPT. https://t.co/KjjAOlfstl
Customer: @580874 This is #notyourbikelane, AAA Flag & Banner. https://t.co/pnuBqNeNCh
Customer: @580874 This is #notyourbikelane, @115817 @UPSHelp. https://t.co/6kd30qabhX
Customer: @580874 @115817 @UPSHelp This is #notyourbikelane, JML Electrical. https://t.co/L7dywBh7iQ
Customer: @580874 This is #notyourbikelane, @115817 Freight @UPSHelp. https://t.co/pOzW4QAJON
Customer: @580874 @115817 in the bike lane.
BUT THEN!
A DPT officer emerges! @115817 pays SF so much in fines that drivers feel they have a right to park in BL. https://t.co/AfzdhTqgpv
Customer: @580874 By the way, problems on 17th in Potrero have not improved, if you were wondering. Here's a sampling. Thanks for ignoring me, @76019! https://t.co/phd0aTKSIc
Customer: @580874 @76019 This is one of the dangers. @115879 driver pulled in front of me. With a car to my back left, I couldn't pass or slow in time, so I hit car. https://t.co/z8m1aO1q1w
Support: We hope everyone is okay! Please report this to our Critical Response Line by tapping the pink 'Call Me' button at https://t.co/93jojKDv1k. | |
673c8f392a7d0466d0f7e5cae34c39e2 | AskAmex | Customer: buen día no recuerdo mi clave y para restablecerla me piden los datos de la tarjeta y la tarjeta la extravié llamo y no cae Vzla
Support: Hi Guillermo. Do you have a U.S. based Card? Pls do not release any personal information. ^Beth
Customer: si mi tarjeta es de estado Unidos
Support: Good Morning. Can I help with something? Is this concerning a US Amex Card? ^Rachel | |
5172b418ce2815884206af3e9b549942 | SpotifyCares | Customer: you have a typo in a track. How do I report it? She Wants Revenge - "All Wound Up" is listed as "All Would Up"
Support: Hi Mike! Can you send us the Song Link? Just tap the three dots > Share > Copy Song Link. We'll check it out /AK
Customer: https://t.co/VN5FWJdDty
Customer: So.... it's been awhile... still not fixed.
Support: Thanks for bearing with us. Don't worry, we've given our Content team a nudge about this. Let us know if there's anything else /KB
Customer: Well it's been another four months. #SnailsPace
Customer: Ummm...so it still says Would instead of Wound. #SecondhandEmbarassment.
Support: Hey Mike! We've passed this onto our Content team again. Hopefully it'll be fixed up soon /K | |
dd596b11ee841d3e797cf9d2b9180e88 | TMobileHelp | Support: We sent a message back to you - and want to know you're taken care of 💯 Feel free to DM us with updates. Thank you 👍 *SoRaYi
Customer: DM you guys
Support: 10-4! I just responded good buddy :) https://t.co/GXcACu8dxr *JustinPhillips | |
155303e8c22847c73be43306faf833c3 | AmazonHelp | Customer: --hi i want to lease out my place to amazon for PUDO pls suggest the concerned person
Support: Hello! Kindly write to us here: https://t.co/aNk9t39CFd. ^HK
Customer: Our building is available for LEASE /RENT for back office or godown or ware house, kindly forward the message to the concerned thank u kiran | |
fb31bf0604ccc2dd899fccc2cebd7152 | HiltonHelp | Customer: Why is it you do not honor Hilton Rewards at this location, @12584? Does your boss know? @117372
@12585 next time!
Support: The hotel does accept reward stays, subject to availability. Please follow and DM if assistance is needed. Regards ~DG
Customer: I don't appreciate your play on words as I never specified reward "stays". If you're no longer employed here you should look into politics.
Support: Apologies for any misunderstanding, as we thought you were referring to Reward stays. Please provide details for assistance.- NB | |
2619223828068645a1f2e314188298d5 | AldiUK | Customer: Got this chilli jam in a Christmas 3pack - it's delicious! Any chance you'll start selling it year round? https://t.co/2jkB4UkSZJ
Support: Hi Kirsty, we're glad you enjoyed it and thanks for the feedback. We'll pass it on to the relevant team for consideration :)
Customer: Hi there! Are you selling the festive chutney three pack again this year? Couldn’t find it in store today. It completes the cheese board! 🧀
Support: Hi again. If you send us a direct message about this product, our customer services team will be happy to check if this will be coming back into stock this year. Hope this helps. | |
86f91046c9aa1d4176f8708e5df8ec20 | TMobileHelp | Support: @115913 We truly appreciate long time customers. DM me and we can chat. https://t.co/plE6XBW6q1 *CharlesOpacki | |
0485b4f266b3fbbcb84f192cf0513a92 | Safaricom_Care | Customer: kindly i need a puk no for 0721801648
alternative no: 0710176758
Support: Hi, we have been in touch and advised.^TK
Customer: Hello.. I bought blaze bundles 4GB @ 1000 Bob.. but I cant connect to the internet.. what could be the problem ? My number is 0719647677. Please help
Customer: Kindly I need puk for 0795114889. Alternative no to call is 0721497801
Customer: Unfortunately. Has not been contacted. Kindly assist. She claims picked the call and got disconnected as she advised.
Support: Hi Jacqueline, our apologies, we have refreshed your line, restart your device and test.^DA
Support: Our call has gone unanswered, kindly DM name, ID number and M-Pesa balance or dial *100#OK>Get my puk and follow prompts. ^ST
Support: We have called and assisted. ^RO
Customer: Thank you | |
1b17cb660a89ce40d9db2b02cee18b4f | AmazonHelp | Customer: Just lost $20 due to 3 bad customer support representatives. 😤 "Nothing we can do"
Customer: Still waiting
Support: I'm sorry for the wait. Without providing personal or account details, what was the original issue you contacted in with? ^JF | |
2979eeec451dcd28d06474671b396519 | Tesco | Customer: i am trying get a club card online but the link to sign up keeps diverting me back to the tesco home page
Support: Hi Rachael, are you trying this link https://t.co/YhH6TQ8N5t ? - Zachary.
Customer: yes it just takes me back to the tesco home page
Customer: @Tesco did you ever get your club card??
Customer: @Tesco hahaha I did | |
3d4102a5a757b5612a1d6cd12110157b | BoostCare | Customer: iPhone deserves a better network. Make the switch to Boost. https://t.co/RVc0J8wMJ5
Customer: I need a iphone 6s you know how much it is online boost
Customer: Hi! Thank you so much for contacting us. We'd love to help. The iPhone 6s has a cost of: $429.99. Hope this helped. ^PP.
Customer: ok what about samsung galaxy s7 how much that cost
Customer: The Samsung Galaxy s7 has a cost of: $599.99. If anything else is needed, please let us know. We're here for you. ^PP.
Customer: what about the iPhone se how much that cost
Customer: In what type of iPhone are you inquiring? ^PP.
Customer: the iPhone SE
Customer: this phone has a cost of: $299.99. ^PP.
Customer: do you have used iPhones
Customer: Yes, we do have pre owned iPhones. ^PP.
Customer: what kind of iPhones are pre owned
Customer: we have the iPhone 6 pre owned at $199.99. ^PP.
Customer: can boost mobile trade phones or sell phones to y'all
Customer: Yes, you can trade your phone here. Here is the link to do so: https://t.co/RAPvCnvGQF ^PP.
Customer: so I don't have to buy nothing just trade my phone and get iPhone 6
Customer: You can trade in your phone, but you will be needing to purchase a phone or bring one so you can get a line active. ^PP.
Customer: when you guys doing upgrades
Customer: thank you for contacting us. After 120 days you qualify to upgrade your device in stores. -DV.
Customer: sorry when's my upgrades again
Customer: When was the last time that you changed your device? -GR.
Customer: no December 25th 2016
Customer: You have 52 days with the device activated in the account. -DV.
Customer: you don't know what month I know the days but not the month
Customer: By April you will be able to upgrade your device. -DV.
Customer: do y'all have a iphone 7 plus in the store right now
Customer: Hi. You'll need to get in contact with the store to verify. Locate our nearest store here:
https://t.co/0f2e3XbT9F
- E.J.
Customer: do y'all have the iPhone 7 plus
Customer: Hello, yes we do. Please check link below.-EM.
https://t.co/exfx902xp0
Customer: Hey boost mobile I have a good question when are y'all coming with a iPhone 8 plus
Support: Hi there, Paris! no word on that just yet, but please keep checking back for updates. -EM
Customer: Hey boost mobile do y'all have the release date on the iPhone 8 plus with y'all company yet
Customer: Hey boost mobile do y'all have the iPhone 8 plus release date with company yet
Support: Hello Paris, no word on that just yet, but please keep checking back for updates. -EM
Customer: Hey boost mobile do y’all have the iPhone 8 plus yet
Support: Hey there, Paris James! We don’t have any news to share about that just yet. Please stay in touch with us here! -JC
Customer: And another thing if my upgrade is do. Do I still have to pay for it a higher price
Support: Which upgrade are you referring to? Please be more specific. Thanks! -JC
Customer: Do y’all still do upgrade to a new phone 📱
Support: And yes we can still help you to upgrade to the new iPhone if you are eligible. Be aware the upgrade promo is only available in-store. -JC
Support: For your info and to rectify the info I provided earlier, the iPhone 8 Plus 64GB is actually available on our site for $799.99! -JC
Customer: So if I pay $177.00 for the upgrade I get a new phone 📱
Support: Unfortunately the in-store upgrade does not work this way. We'd suggest you to visit the nearest store for more info. Thank you. -JC
Customer: What iPhones y’all have
Support: You can check our available iPhones here at https://t.co/TpxnVDXqrR -LH. | |
e273ece2d1c94f8221fca95fa7c45ebf | marksandspencer | Customer: please say it's not true that you have stopped making moscato rose fizz. please reconsider.....🙏🙏 #myfavouritedrink https://t.co/x31nWPiY7Y
Customer: Hi @marksandspencer I haven't seen your new and improved moscato rose fizz on the shelves yet?? Has it been released? 🙏🙏
Support: It doesn't look like it's been released yet I'm afraid. Fingers crossed it'll be soon. Who doesn't love a glass of fizz!! | |
8910f41d3f22b34450934ea4c13eacf5 | O2 | Customer: Why does the o2 Priority app want to read the contents of USB storage?
Support: Hi Jack, can you please send us a screen shot of where it shows this and we'll take a look?
Customer: https://t.co/H82QINGiWH
Support: Hi Jack, can you send us across the handset make and model you're using and the software version you're running please? Thanks.
Customer: This is on my LG Nexus 5 running Android 6.0.1. My Oneplus 2 says the same thing. The app version is 2.12.0 as shown in the screenshot.
Support: Great thanks.
Customer: Any progress on this?
Support: No update right now Jack but we'll be back in touch as quickly as we can.
Customer: It shouldn't take over a week to give a justification for an app permission. That information should be in the app description.
Support: Thanks for your patience. The permission was required for crash reporting purposes. This will be removed in the next app update.
Customer: The o2 Priority app again wants new permissions with no explanation. This time it's run at startup and draw over other apps. Please explain.
Support: 🤔 We're not sure what you mean Jack. Please DM us screenshots of what you're seeing. https://t.co/X6jjaZO883
Customer: For some reason the add photo button wasn't working in the DM, so I'll send it here. https://t.co/x44np1anXf
Support: When the Priority App is updated permissions change, you can turn them off in Settings > Applications > Priority App. #O2Guru
Customer: Neither of those permissions can be disabled. Also, 'permissions change when updated' doesn't explain why the permissions are needed.
Support: For full and optimum use of the App these permissions are recommended. If you're unhappy you can disable them as above 😃#O2Guru
Customer: But why? They weren't before. Also, no, those particular permissions can not be disabled.
Support: So just to clarify what phone were you using before this one? #O2Guru
Customer: I see this on both my OnePlus 2 and my LG Nexus 5. Both are running Android 6.0.1. Though Android permissions aren't device specific.
Support: If the permissions cannot be disabled, they must be required to run the Priority app as efficiently as possible #O2Guru
Customer: Again though, why? They weren't in the previous version and there's nothing in the what's new section that correlates to the new permissions
Support: Can you please follow us Jack, so we can send you some info? #O2Guru
Customer: Ok, following.
Support: Thanks Jack 👍 We've sent you a DM now #O2Guru | |
6c8960f6c85f3d6362fbcff60b0b1c88 | Ask_WellsFargo | Customer: Direct from Tim Sloan, our CEO, at yesterday's #YahooAMS "My No. 1 priority is rebuilding trust.” @115812
RT https://t.co/srGYApE2r4 https://t.co/kHB7lXuccf
Customer: @115812 From my point of view, you aren't trying very hard
Customer: @116827 @115812 From my point of view they suck. They have left me and my blind friend stranded on the streets of NYC this week because their fraud system thinks a New Yorker taking a cab is suspicious activity. NO WAY HOME thanks to Wells Fargo.
Support: I'd like a chance to address this matter for you, Daniel. Please DM us the requested information. ^HE https://t.co/q1oBDuYAdh | |
e258e50d7515de888685c54a8a79c100 | ATVIAssist | Customer: We’re honored & excited to bring this year’s @115766 to fans everywhere! It’s our biggest achievement as game makers. Much more to come.
Customer: @115766 @115765 and @115766 can you fix the glitch in pointe du hoc
Customer: @115766 When is the pointe du hoc glitch
Customer: @115766 Bruh this game is a piece of shit. Fix the god forsaken shitty ass servers please. In a party of 5 every time we back out of a lobby black screen for at least 3 of us.
Customer: @115766 Get excited about fixing the glitch in point du hoc please. Getting sick of it.
Customer: @115766 Fix error code 1 3 5 9
Customer: @115766 Fix your crap with COD WWII its so laggy and there is problem after problem with it and u guys are just sitting getting paid for not doing anything about it
Customer: @115766 Fix the fuckin glitch on pointe du hoc | |
e8fb06ebdf62b03e8eccb9779bf5c337 | SpotifyCares | Support: Let the pre-spring clean commence! https://t.co/KFzm1Okw0B
Customer: apparently, you care, so how about it?
Support: Hi Max! You can help make it happen in the very near future by voting for a similar idea here: https://t.co/CdI1SY9KZE :) /UF
Customer: but it's been requested for years now, what's the point?
Support: Our Devs team will check your votes and keep you updated on any news in the link we sent. Tweet us if you need more help /EA
Customer: Any news???!
Support: Hi Max! We don't have any news on the Explicit Filter yet, but keep an eye on this post for updates: https://t.co/CdI1SY9KZE 👍 /RR
Customer: Why not?
Customer: I'd rather you just said "we have no intention of doing this" than the glib "Yeh we'll look at it" comments you have been spouting for a year or more
Customer: Well you're obviously not in this case
Support: We're unable to share any news regarding this at the moment. Rest assured, we're always looking for ways to improve the app. We'll be sure to pass your comments to our developers /CE
Support: We appreciate your feedback. As soon as we have updates to share, we'll make sure to keep everybody posted. If there's anything else we can help with, just let us know /NG
Customer: But why is it taking so long? Royalties related I guess?
Support: We're afraid we have no more info to share about this. We appreciate your thoughts and we'll make sure this reaches the relevant folks. Give us a shout if you need a hand with anything else. We're just a tweet away /RC
Customer: Another glib reply to a basic feature request that's been out there for years. In the mean time my kids can hear the f, c and n words blaring out on the sonos. If apple music can do it so can you. In fact f it, I'm leaving spotify for Apple.
Support: Sorry to hear you feel that way. We can guarantee you that your thoughts won't fall on deaf ears. If anything else comes up, let us know. We're here for you /AC
Customer: @SpotifyCares I feel the same surly they can have the radio edits? I feel this a really bad thing especially since they have “family sharing” plan.
Customer: But it has so far
Support: Hey there! Thanks for taking the time to reach out – your feedback's been noted 📝 Where possible we have both versions available. More info here: https://t.co/yTUsAFORdK /RE
Support: Not to worry, we'll make sure to let the right team know about this. Thanks for taking the time to reach out – your feedback's been noted 📝 /AC | |
be231f4f2e87d9fc7c569fc573b9724c | AskPlayStation | Customer: will you all help me beg @362998 to release #HollowKnight on #PS4 😔👍
Support: Hey there! What is the issue you are experiencing?
Customer: I'm having trouble getting @362998 to release their upcoming instant classic #HollowKnight on #PS4
Customer: @AskPlayStation Nothing concrete to announce but we're definitely talking to Sony :)
Customer: @AskPlayStation Please guys, tell me you have any news on that :( | |
d9fa4f0b6f3ce6a8ef5d8c70047e42e7 | HPSupport | Customer: [TYPE YOUR QUESTION HERE] #hppsdr #ijkhelp
Support: To better assist you, click to send us a private message - https://t.co/a2xkfCJw4B & I'll look into this. Thanks! ^Asmita 2/2
Support: Hey Franco, do you still need assistance with your HP printer? Let me know. Thanks! ^Anoop
Customer: NO THANKS | |
b42e94c2a4de91ce7125a8a6628228c7 | AppleSupport | Customer: I hate @115858 why won't your products cooperate
Support: We'll assist you any way we can. What's going on?
Customer: your products are garbage send me a new MacBook
Customer: @AppleSupport 😭😭😭😭😭😂😂😂😂😂 I'm dying | |
d0a98b16ae77d7110f925e7e3fad8baa | hulu_support | Support: We are currently investigating reports of users having trouble streaming content from their Watchlist on living room devices.
Customer: Can't scream on MacBook Pro. Have logged off & back in, restarted computer, rebooted modem, etc.
Customer: stream, not scream
Support: We all scream for more streams! Sorry to hear about the trouble, try: https://t.co/6xNmexfdiX. Notice any improvement? | |
ebf00466313fef3b2846b6f90484dccd | ChaseSupport | Customer: Pls finally add @116016 @115821 #VISA Canada credit card to Apple Pay. Might switch card companies to get support.
Customer: @ChaseSupport @116016 @115821 Hey @116016 @115821 @115821 It’s almost 2018 ! Time to make Amazon.ca rewards VISA card available on Apple wallet. Won’t use VISA until is available on Apple wallet
Support: Thanks for reaching out to us. We'll share your concerns. We do not have direct access to the Chase Canada accounts; we suggest calling 1-866-557-7811 for English or 1-888-514-2015 for French. ^SC
Customer: Thanks, I’ll just won’t use my Chase VISA card. Chase Customer Service is good in Canada.
Support: You're welcome. We've shared your concerns. ^SC | |
bf4b2a02fe0129ccd1ea8168913446a6 | ATT | Customer: I've been paying for a device I don't even use. Was tricked by the clerk at the AT&T store. She told me it was a free tablet. Thanks, @ATT
Customer: @ATT 🤣😂I fell for the same shit at sprint.
Customer: @ATT I’m still paying for service on that stupid thing!
Support: Hey there, Josh! We'd like to help you out with any issues that may be happening! Please let us know if there's anything we can do for you. We're eager to hear from you! ^BayleighO
Customer: @135751 “Would you be interested in paying us a fee to cancel a thing you never asked for in the first place or would you rather keep paying for the thing you never asked for in the first place? Either way we get your money under false pretenses so we can afford to pretend to care.”
Customer: @135751 If @ATT really wanted to help and actually gave a shit they would have replied to this tweet when it was made, TEN MONTHS AGO.
Customer: The clerk at the AT&T store didn’t tell me it came with a contract. I’ve spoken to AT&T about it multiple times and was told I have to keep the contract or pay the cancellation fee. 2-year contract is up in April.
Support: Oh no! We don't like to hear that our customers are paying for things they didn't ask for! Would you be interested in cancelling it with the cancellation fee, or would you like to keep it until April? We can't wait to hear back from you! ^BayleighO
Customer: Those’re the options I’ve always had. Last time I checked, it was cheaper to keep it. I’ll just have to keep paying for the thing even though I’ve moved and have no idea where it is. Lesson learned: Don’t trust anyone when they tell you something is free. | |
0bbf7bf28c9a87220be3c1813f0b505c | Safaricom_Care | Customer: and with kcbmpesa??
Support: Hi, contact KCB via KCB customer care team:
+254711087000 (chargeable) Facebook: KCB Bank Group Twitter: @150695 (cont)
Customer: @319837 @150695 please i have paid my debt bt you have not yet remove me from CRB
Customer: @Safaricom_Care Hi, please follow our account as there are details we need to ask from you via private message for follow up on the clearance.
^HG
Customer: @Safaricom_Care my number is 0727494526
Customer: @Safaricom_Care Delete the number from this post as it exposes you to risk of being targeted by fraudsters.
^HG
Customer: @Safaricom_Care call me pliz | |
b5add6a63258e11ae4be79f11ca58dd2 | TMobileHelp | Customer: OMG. FINALLY. Only took @115725 4 years to realize customers don’t want limits. #bouttime #yourewelcome https://t.co/KARKmCmRGA
Customer: @115725 thank you Verizon! I'm leaving Trash-Mobile tomorrow and joining a better network. No more shitty 480p video streaming
Customer: @115913 @115725 you'll regret going to Verizon, they'll screw over. Been there done that. TMobile coverage is improving fast
Customer: @637710 @115913 @115725 @115911 told me 15 years ago they're improving their coverage. Still no service in my town!
Customer: @637710 @115913 @115725 @115911 email Neville Ray, his team will respond with accurate truthful info, they did for me
Customer: @637709 @637710 @115913 @115725 @115911 Hey Josh, Can you share me Neville Ray email id? Thank you sir
Support: @115913 Hey there, Vamsi. We're here for you and would love to help. Please DM us what's going on: https://t.co/cuEwtd2epS *DanKing | |
20c588c8e238dc7423c697959a28e076 | TMobileHelp | Customer: Here's how they stack up. ProTip: Go for the one in magenta. #TMobileONE #FTW #Uncarrier https://t.co/oBkQRip75G
Customer: you aint showing the november tmo deal. thats what i signed up for
Support: @115913 Let's get your bill figured out & fixed, DM us. https://t.co/BwGTOW5KbY *JennaLundh
Customer: @115913 Too. None of your csr was of any help.
You guys made me jump to Verizon. Same price way better coverage. LTE is actually LTE with verizon | |
1eb746db94d8f4d8694ec8d5b3392aaa | Customer: my front camera always error.
Customer: Hello Yuthyia, we’re sorry to hear this. Looping in @MicrosoftHelps to see if they can help. | ||
efcf2cfbc520f68a9f3a98766c95b4bc | askvisa | Customer: Que tal trocar a carteira por uma pulseira? C/ a Visa BBPTag, vc pode! É só aproximar o pulso para pagar. https://t.co/vnZmkTj7ip #PossoMais https://t.co/dJq3wdoYtp
Customer: Minhas duas pulseiras da bbptag quebraram como faço para comprar apenas a pulseira ?
Support: atendimento 4003-2712 (Capitais e regiões metropolitanas) e 0800-888-1221 (Demais localidades) pra mais informações (2/2) TB
Support: Lamento pelo occorido Francisco. Neste caso, sugiro entrar em contato diretamente com o Brasil Pré-Pagos no (1/2)
Customer: Obrigado, vou tentar por lá
Support: De nada. Espero que encontre uma solução. Boa sorte! TB | |
96b690cc661460a8ef211b53518b0c7d | AskPayPal | Customer: Split Payments in Seconds. Request money from friends right from your phone. Download the PayPal App https://t.co/QEAotDyFIa
Customer: Can y’all help me get a refund I was scammed
Support: Thank you for reaching out! Could you please send us a DM regarding this issue? From there, we'll be happy to help! ^JGP | |
546b5e6a6dfe42925b8a87ebcac1a9cb | idea_cares | Customer: Very Bad experience. Raised complaint twice. Got strange reply. Idea accept the issue but we cannot solve it. Just bear us.
Support: as per our recent telecon, we wish to affirm that your concern has been discussed & resolution has been communicated. Rgds, Mak
Customer: Sorry No resolution. You accepted it was signal problem (GIFT city, Gandhinagar) & you could not fix it. I have switched to other provider | |
a45a7b0552f0473a3eeafd418843b0bb | CenturyLinkHelp | Support: Good morning! How is it that we can help you today?
Customer: Hi, does Centurylink charge cancellation fees for terminating high speed internet service contracts? | |
26833f9f6e7cc69b753b2cd909ea7723 | SpotifyCares | Customer: my amazon echo wont connect to spotify, please help
Support: Hey! Are you getting any error messages when connecting to Spotify? Also, are you rocking Premium or Free? Keep us posted /BH
Customer: my spotify works fine. thanks
Support: That's good to know! In case you need us again, you know where to find us. https://t.co/uQiQuWow27 /JN
Customer: sure thing, i love spotify 😜 | |
f7943c3391673d0c1365fc7f631247a4 | ask_progressive | Customer: Discover the magic of saving an average of $620. https://t.co/KGAqF6DqVt
Customer: How because I just paid $185 for the month, my insurance go up every month 😡
Customer: Hey @169074 any more agents in Houston available to look at vehicles damaged from #harvey almost 4 weeks since storm and no one has come
Support: Let's take a look at your policy together to see how you may be able to save. Give us a call anytime at 855-266-8485. ^DB
Support: I'm sorry for the delay. I'll share your concerns with our Claims team, and have someone follow up by the end of tomorrow. ^AA
Customer: Thank you
Customer: Thanks for the attention. We got our vehicle looked at today. One thing off our list.
Customer: @ask_progressive George Soros doesn't need more money quit buying Progressive
Customer: @ask_progressive It's sad that we live in a country where Trump can donate .0001% of his money for hurricane "relief", but you're still struggling to simply get a WORKING CAR. If Donald feels a tummy ache, they'll fly to California on YOUR TAX MONEY to buy "the best of the best" PEBTO BISMOL. | |
6a6a5f5872ea453c46134f87a0a71d42 | ask_progressive | Customer: Save an average of $620, and watch the savings grow. https://t.co/lzQFjbXgvo
Customer: NO GOOD $700.00
Customer: I have progressive now and need to switch, too damn overpriced
Customer: @169074 do you sell commercial insurance for commercial vehicles it's an NYC thing. I trust you cause you funny.
Customer: I need to check it to see if I can save some money on my insurance.
Customer: Got promised a low price by an agent. I used the snap shot which gave me 8% discount. Yet, My bill went up like $60 after 6 months. Liars!!!
Customer: "Savings" How cute. I'll be switching within the month, my rate doubled and I can get insurance elsewhere for a third of the price.
Customer: Been using progressive for almost 5 years.. Most inexpensive one at the time, and I still stick with you all.
Customer: Wish you’d save me some $ instead of raising mine 60$ for no reason 🤷🏻♀️
Support: Let's make sure your info is up to date and you're saving where you can. Please call 855-266-8485 for a free policy review. ^JJ
Support: We'd hate for you to go; let's make sure you're saving all you can. For a review, please call 855-266-8485 anytime. ^JH
Support: @169074 We sure do; for a quote, give us a call at 800-895-2886 or visit https://t.co/btpTCekUmh and select "More Choices." ^JK
Support: @169074 Let's find out! When you have a chance, please call us anytime at 855-266-8485. ^RL
Support: @169074 Let’s check the reason for the increase together and look for additional ways you may be able to save. Please call us at 855-266-8485. ^RL
Support: Let's make sure you're getting the best rate we can offer. If you haven't already, please call 855-266-8485 for a policy review ^JH
Support: Your loyalty is appreciated, Eddie; we look forward to many more years together!
Support: You may be able to save with our Snapshot program. For more information or to sign up, log in at https://t.co/btpTCekUmh and visit the "Discounts" tab, or call anytime at 855-266-8485. ^JK
Customer: @613676 😂😂😂😂😂😂
Customer: @169074 I'll check it out thank you. I thought flo was gonna reply cause you know I thought we had chemistry since I've been watching her but TY 🙏🏿
Customer: @613643 😂😂😂😂
Customer: @751055 Are you George Soros?
Customer: @ask_progressive who me? why would you ask that? | |
798ac4a116b637c4ec0cf97943a7dee9 | ask_progressive | Customer: Discover astronomical savings. You could save an average of $620.
https://t.co/JbvznRhsNO
Customer: Kept billing me for two months after I cancelled my policy. @131610 #Insurancefraud
Customer: I have progressive and pay 180$ a month I'm not seeing much savings I only have 1 car
Customer: your insurance is way to expensive is not set up for people with disabilities to be able to afford no wonder people have to drive without
Customer: @169074 why yall raise my shit so high?
Customer: sorry I not saving with progressive, matter fact they went up no reason why
Support: Can we look into this for you? If so, please DM your policy number and any details you'd like to share. ^JK https://t.co/ioHhsJSLde
Support: Let's make sure you’re saving all you can. For a policy review, please call us at 855-266-8485. ^JJ https://t.co/ioHhsJSLde
Support: We know price is key and want to make sure you’re saving all you can. For a review call us anytime at 866-416-2003. ^RL
Support: Let's see what happened and make sure you have the best rate we can offer. Please call 855-266-8485 anytime. ^JK
Support: We know it's frustrating when rates go up. Let's look for new ways you can save by calling us anytime at 855-266-8485. ^MB
Customer: @591609 im on the hook for $25,000 for a totalled car because it took 5days to add collision to a policy then i had an accident on the 4th day...
Customer: Was no help thanks
Customer: Well called just a shame no discounts for disabled people
Customer: just didn't go up they skyrocketed up waiting to change car themn i am switching to another company that will about 75.00 cheaper a month
Customer: @ask_progressive Flo pulled the same crap on me. 50% increase, for no reason. But I am curious how they can save you money now. Why not tell you how before? | |
244534de8d2ac34c0df6066351dfc851 | ask_progressive | Customer: Get schooled in great rates. You could save an average of $620
https://t.co/NbhheIFXhL
Customer: You mean save $911.40! B/c that’s my savings! The other company quoted me 😱$455/mth!
Customer: So can I get a reduced rate, too?
Customer: Get schooled in reality. Have an accident and watch Progressive turn on you like a pack of wolves on a hurt sheep
Support: The savings are only the beginning! We offer pet insurance for your furry family members too at https://t.co/1TormDE2L5!
Support: Let's see what we can do! Give us a call anytime at 855-266-8485. ^SS
Support: Is there something I can help with? If you have a claim and need assistance, please send a DM with your claim number. ~Tom
Customer: 😲😮😲😯🐱🐱&🐥🐥?!!!
Customer: If I get a new vehicle, do I need to use the snapshot on it, too? You guys punished me for driving late, but I work nights.
Support: No worries; while you have the option to participate in Snapshot, it's not required. ^SS
Customer: Do we need to do it for discounts on every vehicle?
The "no worries" comment reads extremely tone deaf, too.
Support: So we can go over this in more detail together and look for ways you may be able to save, give us a call anytime. ^SS
Support: If your new vehicle is replacing an old one, your results will transfer. If you're adding one, you can enroll it into the program. | |
409e2af0053e52be9f6f26c56b4eec21 | ask_progressive | Customer: Save money for more fun. You could save an average of $620.
https://t.co/uCLEQrVkMW
Customer: Why did the snapshot thing try to blow up our transmission?
Support: We'd like to look into this. If you haven't already, please call our Snapshot team at 877-329-7283 (Mon-Sat, 8-12AM EDT). ^BB
Customer: @477112 She was probably out of transmission fluid or driving too fast in a low gear. | |
a67a1f0100fb3572f80141be720e4008 | AskPlayStation | Customer: I'm having some trouble making a PSN purchase. Any chance you can help me out?
Support: Here to help! Are you receiving any error messages or codes?
Customer: E-801809A8 it does not show up when I search it in your support page | |
9fd4e4abdc525dc973f5c3570e26ed6a | UPSHelp | Customer: Learn more about @115817 ORION:The Driver Helper - download infographic here https://t.co/nsGcjO0hSa #bigdata https://t.co/g1Prls9IXC
Customer: @5160 @115817 Is this an official twitter from SA
Support: You can try @415879. ^QJ
Customer: @415879 No body answer phone !
No body answer Twitter !
You have any idea for information here ?
@115817
@5160
https://t.co/qrWEcDQ6lc
Customer: @UPSHelp @115817 @5160 يمكن التواصل مع الرقم الموحد ٩٢٠٠٠٢٥٥٥
Customer: @UPSHelp @115817 @5160 وعليكم السلام
Customer: @UPSHelp @115817 @5160 .
I told you ... I tried multi times call phone, no body answer !
How can I understand you my friend !
,,,
Support: Do you have a specific package we can assist you with? Please DM our team your tracking details. ^DS https://t.co/wKJHDXWGRQ
Customer: @UPSHelp @115817 @5160 Please share your tracking number in private & will assist you
Customer: It's done ...
Support: We will need to correct the address as UPS doesn't deliver to P.O. Boxes. What is your full physical address along with your #? ^ML https://t.co/wKJHDXWGRQ
Customer: Sorry what you mean for ...
"with your #? ^ML " | |
3d71f561903c098db96897e1a97ace54 | marksandspencer | Customer: new POS rollout in Hong Kong with Eurostop continues in store no. 2 this week... #POS #internationalretailsystems https://t.co/uZAH9BlJSr
Customer: @marksandspencer Hi is there a staff name sean lee in your company?
Support: @635692 Hi, due to maintaining staff confidentiality, we aren't able to answer that question. Sincere apologies, Steve. | |
75d569825090a3dbd9bea82eafc61479 | GWRHelp | Customer: .@GWRHelp One of your trains (43156) is named after our Summer School. What'll happen when the 43s are replaced? We'd love the name plates!!
Support: Hi, these would likely be sold/donated/scrapped if you speak to us closer to the time we may be able to advise further -Andy
Customer: Thanks Andy. GOod to know. I don't suppose you know what sort of timescale we're talking? We wouldn't want to miss out!
Support: The first new long distance trains will be introduced from October this year, so perhaps around that time. -Andy
Customer: Hi @GWRHelp, as suggested by Andy ^^^, we're getting in touch to find out about 43156's nameplates. Any idea what will happen to them? 🙂
Support: Hello. Thank you for getting back in-touch. I'll speak to my colleagues and will get back to you. - Jordan
Customer: Thank you! They would be a wonderful and unique part of our 70th Anniversary celebrations next year...
Support: Hello. Can you follow us so we can DM please? - Jordan https://t.co/Fg4VGS9qNo
Customer: Have done! | |
45b7a3ea1da1e8f88b907e7afe276528 | McDonalds | Customer: Before last night, last time I ate mcdonalds was in august
Support: So glad you came by, Alexis. We missed you! | |
60b7463147f698f8ed489f22fe297da9 | TMobileHelp | Customer: Please fix 4G LTE service @ Queensboro Plaza. https://t.co/jAWMEwJVcO The network is unusable at this stop due to congestion.
Customer: @TMobileHelp, 8 months later and this problem still persists. When are you going to fix 4G LTE service @ Queensboro Plaza?!?
Support: I want you to get the best out of our coverage! Can you meet me in the DMs? https://t.co/sBIVWmm6X2 *EddieGough
Customer: @291379 <a target="_blank" href="https://t.co/WS8T3v5pca"><img border="0" src="//ws-in.amazon-adsystem.com/widgets/q?_encoding=UTF8&MarketPlace
Support: I'm unable to review your link! Please DM me here: https://t.co/gAmFrAsnx1 and I'll get you squared! 💪😎🌟 *PatrickUllmann | |
c4e6d2e2687a221f809763048d22f841 | AskLyft | Support: Make some extra cash when you refer your friends to Lyft! Learn how you can become an Ambassador: https://t.co/7Wzsm8txSa.
Customer: @115879 how many days does it usually take to recieve an lyft rental ?
Support: (2/2) As long as you have a rental deposit on file, you'll be able to reserve a vehicle through your "Vehicles' tab.
Support: (1/2) We're unable to say. Vehicles are returned on a daily basis. | |
91466db66c9889c7c65a7981ad4067cc | Ask_Spectrum | Customer: Customers in SoCal, we are aware of the weather related issues affecting your services. We are working to bring services back up ASAP. ^FG
Customer: I'm trying to play overwatch!! RAHHHHHHH
Customer: @117890 Is you internet being very slow ??
Support: My apologies for the internet issues you are seeing there. If you can DM me and provide me with the full address,... https://t.co/NP1HP79xRw | |
841c55a87b97d17ff81099af10ad9de8 | BofA_Help | Support: If you need help from us today, we’re only a Tweet away until 8 pm ET. We’ll be off Monday, and back here Tuesday morning at 8 am ET. ^km
Customer: Would appreciate someone reaching out to me ASAP on Tuesday morning. Please see my previous tweets. Simple issue NOT resolved and this should not be so difficult.
Support: Thank you for your patience. We'll call you today to see how we can help. ^mg
Customer: I'm still on the line waiting, and was never conferenced in.
Support: As advised, there is an extended hold time. We appreciate your patience. ^mg
Customer: No, you "advised" that you would conference me in to a person. That didn't happen. Also, you gave me an incorrect number for "Move Money", and gave me the "claims" line instead.
Support: Thanks for speaking with me today. I will follow up with you tomorrow per our phone conversation. ^mg
Customer: I realize you are trying your best to help. Let's try this again tomorrow. The call I was on while you called didn't work out at all... the agent just re-routed me to the same number all over again. as you can imagine, very frustrating. | |
ff4b46f5881a16a3c99bbe966034e804 | AskPlayStation | Customer: i just tryed to sign in for the first time in like 4 months
And it said my account was banned???? WS-3736-7 Plz Help
Support: Sorry to hear that. You will receive an email with the details of the ban/suspension: https://t.co/2CpHxuUKRB
Customer: is their any way to get me account back???
Customer: @AskPlayStation what happened to your account now?
i am same your broplem | |
22ec847e86cda4400bbeab7c07d46ca6 | AskPlayStation | Customer: Hola, como puedo cambiar el papis del registro de mi cuenta.
Support: Hola Luis. Lamentablemente la región de la cuenta no puede cambiarse luego de ser creada.
Customer: Gracias. Ya cree otra cuenta
Support: Un placer. | |
d2cb4613496801599bc000552e0ee9aa | Delta | Customer: Hey @Delta I have a question
Support: Hello Autist, how may I assist? *RS
Customer: @702703 Fuck I remember this | |
d89e78fc5acc63fe81248d356ad3f45d | AppleSupport | Customer: hi, my MacBook pro always shows: usb accessories disabled, when I just open it without any operation. How to solve it? https://t.co/WAkbc7egIB
Customer: @AppleSupport did you ever fix it? im having the same issue right now :(
Support: We'd love to work this out with you. Any USB devices attached currently? Please DM us. https://t.co/GDrqU22YpT | |
7ba6f30f6aad55ade5ca0e378817e7d2 | GloCare | Customer: Your data network reception in Nnewi Anambra state is next to junk since Jan'17. I can barely access Twitter let alone other apps
Customer: It's d 1st time I've been able 2 use Twitter app in 2017 which takes some 4 mins to load. I'm on 3G reception but barely gets Edge
Customer: I have planned to use the 1st opportunity ur network reception offers on Twitter to report this. That opportunity came this nite
Customer: I only hope the network reception I'll be up to enable civet me rec'v ur response.
Support: Kindly alternate the network mode, select either 2g or 3g only, not both. Restart your device afterwards. SO
Customer: Pls stop charging N20 daily from my line for Glo Images services which I don't need or ever requested. Or else, I'll report u 2 NCC
Customer: This charges have persisted for over 2 months and I'd stopped using recharging my line for calls until this "robbery" is stopped.
Customer: I have warned you
Support: We apologize for any inconvenience you may have experienced. Kindly provide your number. Thank you. UO.
Customer: 08059001331
Customer: I still await your response . My No is : 08059001331
Customer: I still await your response.
Support: We apologize for any inconvenience you may have experienced.The complaint has been escalated. Thank you. UO. | |
812da0d5f0b4ea9bda33fa5a88c8938d | AskRobinhood | Customer: I have a major issue with @122481 - upping prices at time of purchase. Problem.
Support: Hey! Try uninstalling/reinstalling your app—let us know if that doesn’t fix it! 📲
Customer: No that doesn’t fix the problem- you guys know that.
Support: Sorry about that! If you would like us to take a look at your orders, send us an email and we would be happy to help! | |
45c7a284efa7d07f7bb5c9afb3080ffd | HPSupport | Customer: good day all, i need help on how to download and install Laserjet Pro MFP M125nw printer on my Toshiba NB505 mini laptop.
Support: Happy to assist you, use link to download drivers for your printer https://t.co/5q5k5u5nO6. ^Susan
Customer: thanks
Support: You're welcome, please let me know if you were able to install drivers onto your computer. ^Susan
Customer: thanks @ Susan, i was able to install it and is functioning. once more thanks
Support: You're most welcome, glad to know that the issue has been resolved, please reach out if you require further assistance. ^Susan
Customer: thanks dear, I will always do that | |
cc93c23ac1ab47f9a40da2c5a6fb6d96 | Uber_Support | Customer: yo @115877 are you for real with this? look how it looks on your app compared to what just came to my doorstep 😡😡😡😡 https://t.co/XuFvJWA826
Customer: I'm still pissed about this
Support: Oh no! Visit; https://t.co/ty0evE18Y8 so we can further assist you. Thanks! | |
16d5e949edba55978dac00ca1473b81a | AirAsiaSupport | Customer: Hi, kindly help allow me to edit the name without changing the guest because of mispelling. My booking number is GDQR9F.
Support: Hi Colin, name correction done. Please check your mailbox for the revised itinerary. Thank you. -Prabu
Customer: tq
Customer: Hello Mr/Ms, if i wan change my ticket to tuesday while i hv check in my ticket on monday , it works or not? | |
a8152fcebac61d7b44778550be8dc46d | SpotifyCares | Customer: How in the hell do I reorder my #Spotify playlists? Not individual songs IN a playlist, but change the order of the actual playlists?
Customer: Idk that there is a way. I been trying to figure it out on Android, Apple and the desktop client.
Customer: - OK, I thought I was crazy. I can't figure it out on any platform either, and I can't seem to find an answer anywhere. WTF?!?
Customer: yeah its extremely odd considering all the functionality that Spotify generally offers.
Customer: So - if you download the Spotify web app on your computer, you can rearrange your Spotify playlists. Thank God!
Support: You're welcome! Anything else, give us a shout /TR | |
6f6b1b994f2d367d57c9bd4bb00e86ef | Uber_Support | Customer: طالعين اليوم؟ اطلبوا أوبر، أسهل طريقة للطلعة في الرياض! https://t.co/17brlp5Otj
Customer: Hello
I hav problem with my account
When I inter my phone number telling me visit web of uber !!!!!!
I just switch my device
Support: We're here to help! Send us a note via https://t.co/Md7v03opga so our team can assist. | |
628e7edfb2dcdcada8e1cf4f433a05c0 | AmazonHelp | Customer: 2nd try for a response, this morning. https://t.co/JPwx1RVVmu
Support: Sorry about the delay. Was there a failed delivery attempt according to the tracking: https://t.co/aaDyEz1VgE ^CJ
Customer: No. It's at Manchester Amazon Logistics depot. 10 mins away in car. Annoyed I can't go collect. 1st Prime experience = failure.
Support: What was the delivery date on the order? Have you received any messages about the order? ^MC
Customer: It was "arriving tomorrow" yesterday. This morning it's still arriving tomorrow. No messages. I can see in tracking it's local.
Support: Reach us here: https://t.co/JzP7hlA23B so we can check with the carrier for you.^CD
Customer: It's Amazon logistics. Cust Servcs won't give me means to contact them. I want 2 escalate complaint but so far only lip service.
Support: Amazon Customer Service handle any Amazon Logistics-related issues, but depot collection's aren't possible, I'm afraid. ^CJ
Customer: @360271 Why can't we know which third party is involved? Ive seen self enployed drivers with no ID, branding, in their own cars filled with parcels. | |
d0e1f439691f35de3b10d26a6351193e | airtel_care | Customer: @10152 ur ppl are sleeping .. i am waiting for revert
Support: cont1.. assistance. Thank you.
Customer: hav done that pls chk and confirm
Support: , we are yet to receive the direct message from you. Thank you.
Customer: nt able to DM as not getting id
Support: Hello @63387, we are yet to receive the direct message from you. Thank you.
Customer: hav already done that pls chk the DM n update on resolution
Support: Hello @478156, kindly state the exact issue for prompt assistance. Thank you. ^OFunmi | |
08be3b7282113e22df9b88fb1e1ac7d8 | SpotifyCares | Customer: It genuinely upsets me that the Piglet's Big Movie soundtrack is not on Spotify. @115888 explain yourself
Support: Hey! We’ll have it available to you as soon as it’s available to us. https://t.co/YlV1IAXwsi /ML
Customer: much obliged
Support: Give us a shout if there's anything else we can help you with. https://t.co/uEkAlnxbzn 🙂 /JS
Customer: @115888 wellll... I also noticed that the Anastasia soundtrack is also missing 😬
Support: We'd love to have it on Spotify as much as you! Hopefully we'll have them in future 🙂 /AR
Customer: Thank you
Support: You're welcome! Let us know if you ever need us again. We'd be happy to help /LO | |
482030fb3fdabcf3914bd00781285a3a | Safaricom_Care | Customer: How do I stop some messages that keep on coming everytime I switch on my phone?kindly help
Support: Hi, who is the sender of this messages? ^NG
Customer: Timothy Ndirangù
Support: Kindly take your handset to a technician for it to be rectified. ^WM | |
b8d5c34e4aa37dc72093337c37c9f993 | ATT | Customer: Is AT&T charging more for credit cards with their new unlimited plans? https://t.co/zM67Z9imhn
Support: Hi, Robert - credit card payments are not eligible for the AutoPay and paperless bill discount.
Customer: @290992 Why the hell not? My company lets me pay my bill by CC. Why shouldn’t I get the discount price? | |
4413a5e89ed0881dac24f721d1b8f87b | idea_cares | Customer: 8 times call disconnected without consent
Have all the recordings of ops manager @24292 https://t.co/tN410PHfNm
Customer: Again cheating by idea... After several complaints regarding wrong charges...issue not resolved and harrowing me and family members for payment even after informing about wrong charges complaint...going to Lodge comment in consumer court. @118342 @24293 @idea_cares
Support: Sorry for the trouble caused. We request you to please elaborate your concern and share your Idea number and alternate contact number so that we can solve the issue.
Regards,
jyoti.
Customer: @118342 @24293 @idea_cares Adding @15316 @120781 @348 @116590 @118343 @135789 @24294 @137849
Customer: My concern is about 9926690539 and u can check my complaint history... I have not used u r no even for calling anscfrom the first wanted to change it to prepaid but always not entertained by idea...alternative number 8770017263
Customer: @118342 @24293 @idea_cares @15316 @120781 @348 @116590 @118343 @135789 @24294 @137849 Wow no reply since more than 4 days... Great idea sir jee to loot customers
Support: We have noted your contact details. Please give us some time so that we can get in touch with you and discuss your concern.
Regards,
Pradnya
Support: Your concern is forwarded to the appropriate team and you shall hear on the same very soon.Rgds Neha
Support: Sorry for the trouble.We request you to visit the nearest My idea store for migration as it requires validation of documents.Regards,Pritam
Support: Sorry for the inconvenience caused. We request you to bear with us for sometime. We will update you shortly.
Regards, Ganesh
Customer: Wow what a reply I received from team,my concern is not only to migrate my no to prepaid, it's about wrong charges charged in all billing.I would have visited if I wished to convert to prepaid.My concern is about wrong billing which should waved off with migration @118342
Support: Sorry for the trouble. Please let us know the wrong charges in your bill to assist you better. Regards,Sneha.
Customer: Sneha it's not easy to elaborate concern on twits. U and u r team don't have time to entertain customer and you decided to Harras customers with such type of services?
M sure this time I am going to escalate this issue to highest level to get idea on their toes. @118471
Support: Apologies for the trouble. Please elaborate on your concern and we will surely address it. Regards, Amit
Customer: @118471 @118342 @idea_cares I already told many times about concern even team can't call me on my alternate number
What a ridiculous services.payment department calling my family members and threatening them for FIR? Is it the customer service? going to Lodge case. | |
61b8ba8ff087aac5949e392ab8561b37 | AskTarget | Customer: Boy, do I love when I only get two months worth of wear out of a pair of shoes at @116062. #angrymomtweets https://t.co/brOZ6eeTWO
Support: We don’t want you to skip the walk. Please bring them along with your receipt to your local store. https://t.co/1GRF4J2ynL .
Customer: @394560 Please start issuing #e-receipts :) .@79021
Customer: @AskTarget @79021 YES, @662317! Wouldn't that be great!? Then I could've actually gotten this taken care of, instead of ignored by @116062! | |
40c42692fcaf8eb8802115e65613638d | idea_cares | Customer: 9370691812 following tweets,Ashwini assurance three days resolution or I port back @7462 find shot https://t.co/snkXFz2bLm
Support: we deeply regret the inconvenience. Rest assured, the issue is being investigated. We will get back to u soon. Rgds, Mak
Customer: 9370691812 still what Ms Ashwini said didn't materialise, still Rs 704 showing due in my idea app, my money however logged in
Support: we deeply regret the inconvenience. Rest assured, the issue is being investigated. We will get back to u soon. Rgds, Mangesh
Customer: Totally disappointed with your service , I left 13 years RCom n ported to you but ur worse in customer neglect than them, just because I got one legible waver3 months u didn't give another retention officer approved waver 9370691812, porting 2 @118343 sur
Customer: Hi Rajendra, We'd be delighted to have you as our customer. Just SMS PORT <space> Mobile Number to.. cont1 https://t.co/wRZrg3J33A
Customer: cont1.. 1900 to get a UPC Code ( Note, UPC Code validity is UPC generation day + 15 days.) SMS charges are as per tariff.. cont2
Support: Sorry about the trouble but we don't want you to go. Please let us know the exact reason for port, so we can assist you better. Regards, Mahindra
Customer: We'd love to hear from you https://t.co/nVfgqoxefY
Customer: cont3.. Store for further assistance on MNP. Refer https://t.co/dSRxeXcoXC for information on MNP. - Sashi
Customer: I will do that when (1) @idea_cares at last don't approve my legible waivers and deny Rs 175 pm Un plan equal to current plan & (2) You offer post paid plan Rs 175 (or lower) unlimited local national calls free roaming & 1 GB 4G pm
Customer: I know how to port but let @idea_cares decline from giving benefits of their prepaid Rs 175 plan in post paid , you too offer similar or lower in post paid , only then I port , else don't want to fall in fire 4m frying plan @157437
Customer: You search in your records , why do u want me to narrate ? I have narrated in other reply to @118343 , read there , I have kept you there
Customer: Will once ask @idea_cares once whether , without pro rata extra charge Un 175 possible with un calling , free roaming & 1GB 4G /day coz de giving to prepaid now, what u say?if u commit Un175 postpaid with abv parameters send exec in Wai 9370691812, bt 1 chnc
Customer: Earlier two months ago I wanted to port to you but @idea_cares retention officer convinced me my pro rata tariff change between billing cycle extra charge will be waved but they didn't coz strange rule arbitrary: 3,months only one waver,,my un350 pln nw,
Customer: I will not visit store , I'm busy in college univ exams, earlier ur exec was supposed to collect docs,now send again bt let once @idea_cares decline 1. earlier extra charge refund 2. Un 175, with same as current Un 350 and most imp will u give Un 175, or less
Customer: @118343 @idea_cares Yes sir, you are right here..
Support: We are sorry for the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Regards,
Neha L
Customer: Better you investigate , customise Un 175, plan with same benefits as current plan , refund last month ago wrong pro rata charge , adjust in this month & then generate bill else if @118343 offer properly, give incentives will immediately port to them
Customer: I don't know which ID refers to denial of waiver on AC of 3 months condition but one of these also refers to 10 GB data which was promised and denied to me , your manner of handling com ID is so much complicated , can't find out which refers to what
Customer: SR# C1-96086576189 Closed: Service Request Update - Idea
Customer: Comm Id# C1-98283395844 Closed: Service Request Update - Idea
Customer: Comm Id# C1-98355888922 Closed: Service Request Update - Idea
Customer: Comm Id# C1-98373707175 Closed: Service Request Update - Idea
Customer: Comm Id# C1-100299877277 Closed: Service Request Update - Idea
Support: As per our telecon, we have noted your concern and our team is working on it. Please give us some time to get back to you. Regards, Heetali
Customer: OK Ms Heetali ... I hope so
Customer: You called again at 6.54 , I was driving , please call now
Support: We have forwarded your concern to higher authority and our team will connect with you and update you. Rgds,Sneha.
Customer: Comm Id# C1-102739960429 Closed: Service Request Update - Idea , one does not get idea which Comm ID for which issue , while nothing is done in my case how do you send closure of requests ... tragic
Customer: Comm Id# C1-102741053182 Closed: Service Request Update - Idea, nothing has happened then how can you close ?
Customer: Please let me know why Ms Heetali called at 6.54 ?
Support: We have already forwarded your concern to higher authority and our team will connect with you and update you. Kindly bare with us. Rgds,Sneha. | |
ba3e1da372854105d3f3f0201005c2d7 | SpotifyCares | Customer: hello hi i'd like to ask why the nxworries album 'yes lawd' is not on spotify anymore
Support: Hey Aryana! Can you let us know which country your account is set to? We'll have this checked for you /DD
Customer: canada
Support: Thanks! Fingers crossed we'll be able to have it soon, but there's info about Spotify content here: https://t.co/YlV1IAXwsi /MG
Customer: hello hi.... may i ask why “yes lawd!” was once again removed from spotify 😭
Support: Hey Aryana! Sometimes content gets temporarily removed because of licensing changes. Hopefully we'll have it available again soon. We have more info here: https://t.co/1dgftcX4qK /LO |