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327a09b4faf43a25b188a38d5394f066 | Ask_WellsFargo | Customer: Have been loyal on-time customer for 6 years with @116827, made call in Dec re: payment, was given wrong info, now they won't admit it
Support: Good afternoon, Rachael. I'd like to help in any way I can. Was your payment concern resolved? ^NR
Customer: It was resolved in that WF took no responsibility for their mistake, and I am shopping for another bank.
Support: I can look into this further and try to help. Pls DM us more details w/ your name, address, & phone # (no acct #). ^HE | |
543d1215b29c4ecf44a817fbe79ad647 | Safaricom_Care | Customer: how many bonga points do I need to purchase Lenovo A1000 3G
Support: Hi, you can get the Lenovo A1000 (3G) with 100Mbs at Ksh 5,199/=. Visit https://t.co/qf8OywF0Mh for more information (Cont)
Customer: do you have any offers on tecno phantom 8
Support: Hi, we currently don't have that phone in stock. Check https://t.co/UXnTeddxlc for our latest stock.^TK | |
f74e91f18a3ed0de664d15366bf9d2e6 | AskPayPal | Customer: people blindly trust you with their money, how you get away with scamming people's money is amazing.
Support: Hello Christina, sorry to hear about this negative experiences and our apologies for the delay. ... https://t.co/Nn5X7t6uv4
Customer: If paypal was sorry my money would be found.
Support: Hi there Christina, we're very sorry you're having this hassle, but if you could please send us ... https://t.co/Nn5X7t6uv4
Support: Just checking in! If you still need assistance please send us a DM. ^DC
Customer: Thanks but this was taken care of months ago.
Customer: Solved thanks | |
1657e36705b0fd364066ff02e24d1953 | Delta | Customer: joined @Delta as chief captain
Support: Hi, Colt. We would love to have you join the team! 😉 *SL
Customer: see you at terminal
Support: 😉 *SL
Customer: @152722 @9138 no c4s? | |
b6fc2e9dd8998d6b2eaa09cd5f431f7e | TMobileHelp | Customer: T-Mobile’s new plan is just as awesome as that all-inclusive resort you stayed at, so join me, T-Mobile’s CEO!
Customer: ALSO COTUMER SERVICE IS DONE OVERSEAS WITH SLAVE LABOR SPECIALLY FROM PHILLIPINES AND INDIA😂😂😂😂
Customer: @115913 can my family get this new plan? We are on #ProjectFi but it doesn't work with #iPhones unfortunately How much is this new plan?
Customer: WHY YOU AND THE REST OF THE CELLULAR PHONE COMPANIES DONT PAY BACK THE MONEY YOU STOLE FROM CUSTOMERS MISLEADING THEM THAT THEY HAVE GOOD S.
Support: @115913 We'll get you fully taken care of right here, Reinaldo. DM me and we'll dig in https://t.co/Nr93OTtXRx *TaylorBest
Support: @115913 We'd love to have you guys on #TeamMagenta, check out this incredible plan here: https://t.co/RaKojihfeq *TaylorBest
Support: @115913 It's our priority to ensure we find a solution, DM me and we'll get started https://t.co/Nr93OTtXRx *TaylorBest
Customer: @115913 Thank you so much!!! Thanks for your instant reply! Much appreciated!
Customer: @115913 HOW ABOUT MOVING THE CAT OUT OF THE WINDOW
Support: @115913 You got it, Patrick. If you need assistance switching don't hesitate to DM, we're here 24/7 https://t.co/Nr93OTtXRx *TaylorBest
Customer: @115913 Will hit you up on DM when we get to our switch to #TeamMagenta <3 #TMobile | |
9ef2e1e40ed9678faf779f3d8fa1ca4f | TMobileHelp | Customer: Learn how to get 💰 back for your unused data from me, T-Mobile’s CEO, so you can do more ✈️️ 🌴 ☀️️
Customer: How ?
Customer: If you're really CEO can you get me a free phone after 14 YEARS of loyalty? I'm tired of getting reminded how dumb I am when I call CS.
Customer: You guys ruined my credit. I was talked into switching 5 lines over and when the phones arrived I changed my mind and sent everything back. I evam callrd n confirmed worth a rep and then a month later you gfuys said you didn’t receive all of it and want to collect $
Support: @115913 With a sweet program called Kickback: https://t.co/6DVE0ktTxc DM us and we'll see if it's compatible with your plan. *DanKing
Support: @115913 14 years is definitely wonderful to see. I'd be happy to review device options with you. DM me. https://t.co/EdLkYIfmTn *MariahDaigle
Support: @115913 I'd love to investigate this for you. Shoot a DM my way? https://t.co/c6ROkAqiws *HollyAdams
Customer: @115913 Been there, done that. It goes nowhere.
Customer: @TMobileHelp @115913 I have been to already new 📱 🔢 | |
06e01ca813ba4fafff3908755f5e1f09 | GloCare | Customer: Pls I want d music Apps removd frm my line. I neva subscribed 4 it, it is dsgustin 4 the unnecessary deduction of my call credit
Support: if it is the caller tune service, kindly sms DEREG to 7728 to deactivate ~ OO
Customer: I'm sorry. It's Glo Gamestore App subscription. I didn't subscribe for it.
Support: kindly provide your number so we assess it ~ OO
Customer: 08079668500. Thanks
Support: Kindly text STOP to 6611. FA
Customer: I wish to why I was deactivated from using the *200# package. I never knew when I stopped from using it
Support: Kindly provide your phone number for checks Thank you for your patience. UO.
Customer: 08079668500
Support: Checks on your line shows that you are still on the 200% recharge. Thank you. MZ
Customer: The said line is 08079668500
Support: Hello,
Checks on your line shows that you got 3.2Gb. MZ
Customer: Pls, I want Glo Gamestore deactivated /removed from my line 08079668500. My account balance is been arbitrarily deducted.
Support: Hello Lateef, please text Send STOPimage or UNSUBimage to 6611 to deactivate the service. Thank you. SO
Customer: , We have not been able to access the internet cos of the poor network from your end. Thanks
Customer: ,do we really deserve this unnecessary and harsh treatment from you? The network here in Ijebu Ode, Ogun State is not forthcoming
Support: We apologize,we are aware of the issue and it's being worked on. Kindly exercise patience, it will be resolved soon . AP | |
a85004c0f8f3053862427b66f3f0ca28 | Safaricom_Care | Customer: emmm DM (1). Still waiting on this https://t.co/IZqxVkeEu8
Support: This you will need to contact the pay bill partner for assistance ^MT
Customer: hey, I am not getting some mpesa messages.
Support: Hi, DM us your number. Add your name and ID number.^TK
Customer: DM (1)
Support: On it. ^LN
Customer: DM (1)
Support: We shall respond in a moment. ^IZ | |
3326b4e4c9c9d179b03935791d5953b9 | askpanera | Customer: Chicken shouldn't need a DNA test to prove it's chicken. https://t.co/9rCRF951S8
Customer: But there is None on the sandwich. I ordered to bowls of soup; two half sandwichs, two beverages for $30 and chicken salad - 0
Customer: Mind sending us a DM with your bakery-cafe info? We're happy to help!
Customer: I sent a detailed message on the Panera Bread site and it went unanswered. Location - Encino.
Customer: Sorry to hear that, Rhonda! Mind sending us a DM so we can chat? We're happy to look into this with the team for help.
Customer: Your salads both tuna and chicken salad were literally a teaspoon each because the moron said he was out of both so he scraped the bowl. We should have been charged for food just bread and drinks. A teaspoon of old dried out left in bowl crap. Waiting for refund for 9 months.
Support: Hi Rhonda - We're sorry about the wait. Let's chat more here :: https://t.co/gaHEULV2QW | |
04d60446abae4568ec005935aa226438 | TMobileHelp | Customer: Follow if you agree: Our nation needs a spiritual healing.
Customer: #HR4HR #Tmobiletuesdays .@TMobileHelp .@115911 https://t.co/VLYOGceRCg
Support: Hey Peter!! I love this guy!! He is a great actor!! Thanks for reaching out!! *CamiCutsforth
Customer: #*Camicutsforth https://t.co/J0DFPTuDU4
Support: Am I super hero now?! :D:D *CamiCutsforth | |
364150aeb0b4fc4eaf4b6ab2b9f665f3 | AmazonHelp | Customer: my Amazon affiliate got closed without any fault of mine..
Customer: Ya My amazon.in affiliate account got blocked i have told them they said u have violated the terms but i havent violated any terms
Support: I'm sorry about your account status, a correspondence will be sent to your registered email account with reasons, request you to check & reply. ^MJ | |
cb7cb5734566d0864099d44552e140cd | airtel_care | Customer: Could you share the customer care no
Support: Hello @182117 please dial 111 to speak with a customer care representative. You can also provide your mobile number via DM to reach you.
Customer: This is my alternate contact no 7502637303
Support: Hello @182117, apologies. Please tweet @117128 for assistance as this handle represents Airtel Nigeria. Thank you. ^ANopo | |
33783ea35fe4fadbecfac9d5b6a15664 | HPSupport | Customer: hello am having a problem with my laptop mini110-3730NR hangs when playing vice city and nfs underground help
Support: Hi there, thanks for reaching out. I'd like to help :) What is the operating system version? 1/2
Support: Please click to send us a private message: https://t.co/a2xkfCJw4B ^Roopa 2/2
Support: Hey Kennedy, we would like to hear back from you. Let us know if we can help. Have a great day! Thanks! ^Anoop
Customer: i removed my windows OS on my mini hp accidentally how can i recover it..? | |
61b48f3c8fd3150ad83b7f113194d373 | AskRBC | Customer: This Fraud Prevention Month, learn to defeat phishing scams like a true cyber-warrior! Watch to learn more #FPM2017 https://t.co/zm860Ciz02
Customer: Just recvv'd phishing txt from "525542619554": "Your RBConline has been suspended for safety. Please login to reactivate your acout. https://t.co/D6dy6ijv78 (Case#505)
Support: Thx for letting us know. If you still have the message, please forward it by email to __email__ ^S | |
b4dee985358fec9165186c7dfe583c45 | SpotifyCares | Customer: Cool. Spotify killed the internal message feature.
Lazy developers. https://t.co/BozTzgUCaW
Customer: (1/2) Spotify sucks for killing the internal messaging feature. https://t.co/kvJcXqhoz1
Customer: annoyed by spotify’s tendency to kill its few great features 😂 https://t.co/yD3pYcuvLv
Customer: cont. wishing I could send songs w/in Spotify https://t.co/VdF9FgmTzE
Support: We're afraid we don't have any more info to share on this right now. Not to worry, we'll be sure to pass your feedback to the right folks /LP | |
5ce0c9bdd2e58baafeac3c3a90d798f5 | HotelTonightCX | Customer: please see my previous tweet, your help would be greatly appreciated
Support: Thanks for reaching out Shad! Send a note to __email__ and we’ll look into it!
Customer: Let me guess probably no resolve huh ?
Support: We'll certainly give it our best shot! We haven't received a DM yet, did you send an email?
Customer: My conclusion is either your customer service lied or you have less pull that a direct consumer with hotels either way if you could not do anything before check in time 10 min after booking you certainly can’t do a thing 4 hours after check in see my point ?
Customer: I️ called moments later pretending to have a room and they said no problem no charge to change to next day but the booker needed to call so I️ think you guys had your chance
Customer: I’m sure but your co called the hotel 10 min after and the hotel said no it would mess up there quota | |
22d02be669c7ad47bb36fcf3755620a5 | Safaricom_Care | Customer: I withdrew money from my lock saving account yesterday yet i have not receive it...wats the problem.0791003591 id 33443956
Support: ...availed into your Mshwari account after 48 hrs from the time you initiated the withdrawal.^LA
Customer: i have not used my 0703936380 for quite sometime. though i have pin am not sure if its the realone. kindly confirm if its 1208.before i head to the nearest urgent to do the sim replacement. safaricom shop is quite far from were i am kindly respond
Support: We don't store PIN anywhere sadly, please visit our Safaricom shop or buy a replacement card and contact us. ^IG | |
e5ffe02e72e695c8f32ca93e24e97f77 | Safaricom_Care | Support: Hi, you will receive 48 hours later. ^KW
Customer: hi,i withdrew cash on thursday night from lock savings but im yet to receive it. please sort me out. my phone number 0705122886
Support: Hey Josephat. We have assisted on call. ^IW | |
34e29fbad80bfdb37cd4f86be6e186d3 | Customer: A friend of mine recently received a barrage of racist attacks from Julie Casiello, an @115783 user in Daytona, FL. @AirbnbHelp (THREAD) https://t.co/4kFapdU3XZ | ||
1977ab8c9f9473d8594671be4ddf9e7f | Uber_Support | Customer: Uber is your ride to anywhere. Get the app and get around easier. https://t.co/iaXuXGUMuH
Customer: Uber double charged me in one ride triple charged in ride home. Never fixed it. Never use Uber again
Customer: they don't tell you about the surge cost though I paid £18.67 to travel 3 miles !! #ripoff
Customer: Violating people's trust ... ripped a 16yr old off and tried to double her journey. Shocking customer service.
Customer: If u want it daughter molested, this is the perfect ride home. So many drivers convicted or sexual inappropriate behaviour, and uber is silent
Customer: 2. Pick ups cancelled by driver after 5 minutes should also be punished (like you do when the customer cancels it)
Customer: Does your App still have the ability to see peoples’ screens who have your App on their phones even when the App isn’t active?
Customer: Last time I used uber the driver threatened to knife another driver whilst having an argument through the windows of their cars!
Customer: Why can't I delete my card from my account?
Customer: Fuck uber, it is more expensive than taxi, they tell us, that price will be doubbled 5 mins before arrival....FUCK UBER GOLDEN TAXI
Customer: They charged me £4 although I cancelled the order. I ll never try it again
Customer: Used uber once and never again. After getting in the car the driver just handed me the Sat nav to put my destination in so I just gave it him back and called another taxi company
Customer: Can I order from Exhibition Road please
Customer: Get lost, you are an unlicensed, unsafe scummy cab firm take your business elsewhere.
Customer: Terrible service, was 15 minutes late for my date last night. Driver pulled over to take a shit in the hedge 😑
Customer: The company who double and even triple fares at a time of tragedy. Our company took people home free after the Manchester attack !!
Customer: And get touched up by creepy drivers as well!
Customer: Will not use Uber again after being charged a cancellation fee because a lazy driver couldn't find a well known carvery. Why?
Customer: Properly check your driver's and I might think about it . Bunch of cowboys.
Customer: Can you guarantee I won't get fiddled by a driver?
Customer: Worst taxi service in the world #scum
Customer: Go away Uber. I will never use you. Stop popping up on my phone!
Customer: Dodgy drivers few checks on foreigners.Avoid to stay safe
Customer: Be interesting to know how many or what percentage of your drivers earn less than the minimum wage in London. Would you mind telling us?
Customer: How about your drivers in London don’t cancel on you after 15 minutes of being ‘on the way’ then charge you anyway. Happened several times.
Customer: Why don't Uber have cash payment option? It's ridiculous when you can't book a cab because you don't want to register other payment options
Customer: Can I get a taxi from kings cross?
Customer: Not in London because ALL your drivers are cruising around waiting for work!
Customer: Booked an @115873 the guy didn’t turn up, said ‘he couldn’t find me’ then charged me double the fair ✌🏼
Customer: True story me my mum and my bro were going home from a party and called an uber he got location wrong and too 30 min to find us at time my mum had broken leg he said why you say different location and I will not accept handicapped woman. Ever since I hate Uber
Customer: Lots of parking spaces but the non English speaking uber driver stops blocking the road hazards flashing. Cunts
Customer: As to whether you reach your destination safely is another matter
Customer: Shit service called uber to help me move my bags drivers said he can,t got in his car and drive off ..called another service and got results ..stupessss never again 😠😠😠
Customer: Never ever use this App! They cancel on you last minute, they don’t know where they are going, they earn a pittance and Uber pay very little tax. Nothing good.
Customer: Some drivers still refusing guide dogs. TELL THEM ABOUT DISABILITY DISCRIMINATION ACT.
Customer: None of your drivers are from within 30 miles of me they can only blindly follow your app route
Customer: have you cars that have wheelchair access.
Customer: Crap service
Customer: Yep, I'm going to ride in an unlicensed vehicle driven by an unlicenced driver.
I SHOULD COCO.
Customer: Oh and as all have smart phones. Why don't you make it a policy all rides are recorded? Ummmm. Let's think ? Hu r ur drivers ????
Customer: Rape app
Customer: Son called uber to get me to barts hospital urgently we was dropped 5 miles from hospital had to get black cab too late brother had died
Customer: Fuck your surge charges
Customer: Dirty thieving bastards, your drivers in Newcastle think they’re Hackney cabs... they’ve no idea where they’re going and are robbing people blind | |
a41fbe71e44fcee690d688e9d013ad75 | AirAsiaSupport | Customer: Hello @115798 Why is the credit card processing fee $16 for a ticket purchase ?
Support: Hi Zubin, kindly Click on https://t.co/N6lX3JrFpX for the fee schedule. Thank you =) Yana
Customer: I need help .. Will flight Qz511 fly tomorrow from kl to DPS at 8:20am
Support: Hi There :) Can we have the booking number for us to check further? :) See you!- Anwar | |
2097230dfb0b12e3b3831bbdb8c65028 | AskPlayStation | Customer: URGENT: Please help with the following problem:
Tried restoring licenses and can't deactivate my PS4... https://t.co/0mUEMGdlOq
Customer: Please help. Persisting problem (NP-41772-1)
Tried restoring licenses and can't deactivate my PS4...
Customer: @AskPlayStation Me to please help
Support: Are you getting any error codes or messages when you try to active the console as primary?
Support: Sorry to know that. Follow the steps in the next link to deactivate all other consoles via PC: https://t.co/BZwY1dGjre try again
Customer: @533373 please help I can't set my account as a primary I don't know why when I try to activate it it says NP-41772-1 error code, please help 💔
Customer: I tried but it keep saying same evrey week I am trying but same please help https://t.co/extLyRgytR
Customer: Reminder 2 ☺️
Customer: Reminder ☺️ | |
dbd5777d3553ce1a8358707284fa0c5b | VMUcare | Customer: @124441 Hi. I paid you hours ago. Can I please have the service that I paid you for? Is that asking too much?
Customer: Hi there! I'm tagging @VMUcare so they're aware of your tweet. VA
Customer: @VMUcare Two years and the mobile app is STILL broken. Its a simple thing to fix. I know, that is my profession
Customer: @VMUcare You should be ashamed that @115911 is more responsive to your customers than you are. Watch...they will answer
Support: The app is in progress of being rebuilt currently. How else can we help you?
Customer: In Progress? It's been broken for TWO YEARS. Meanwhile, you charge people to call in to do what they can't do with your "in progress" app
Support: What can we assist you with? | |
090c2360a5c101408327f662b9a437fe | AppleSupport | Customer: my phone keeps saying storage almost full I've deleted apps photos and videos and it's still at the same space level help
Support: We're here to help. Can you tell us when you deleted your items, did you do a restart to your iPhone?
Customer: No I don’t think so
Support: Navigate to Photos > Albums > Recently Deleted. Do you see anything here? | |
87cb0f9f5207b4d364139feeb8c74295 | Safaricom_Care | Support: Kindly create an online account here https://t.co/YIF9X1BJXQ to view your billings. ^BR
Customer: How can I replace my postpaid line? It has stayed for more than two years. Does my deposit still active?
Support: Hi, DM us the affected number we check and advise. ^CS
Customer: kama mume shindwa fungeni muhame.....bure kabisa
Customer: Safaricom again so bogus have migrated from prepaid to postpaid @ 2pm. And to now am buying credit. This is bullshit. | |
90eb248404db3c0f1cea2c475dc81212 | ATVIAssist | Customer: I need help! Asap
Support: Hey there, can you please clarify the issue you are experiencing? We are more than happy to help. ^Ex
Customer: I did
Customer: @ATVIAssist Heló | |
c2c41063e77f922f18d984329f85c6d5 | VirginTrains | Customer: A limit of 10 characters for a password is extremely low. You should definitely look into raising that as soon as possible. https://t.co/SvlImLhca7
Customer: Can you please look into this? You should really be taking your customer's security seriously.
Support: Thanks George, we'll get this looked into ^LC
Customer: Hi, It's been 9 months since I raised this with you and nothing has happened. You still have a 10 character password limit on your website.
If Virgin Trains can't sort it out then I guess it could be raised with @116961, @3694 and @127472.
Support: @116961 @3694 @127472 What is the issue you have raised George? ^BT
Customer: @116961 @3694 @127472 In March I raised the fact that your website only allows users to use a password with up to 10 characters which is a rather low upper bound. I was told that this would be looked into but nothing has been done and the 10 character limit is still on the website.
Support: @116961 @3694 @127472 This will have been passed onto the relevant team, however they may not have thought it would be necessary to change the password limit. ^BT
Customer: @116961 @3694 @127472 By limiting password lengths you encourage the usage of short or insecure passwords which are easier to break, couple that with a lack of timeout for incorrect password usage and you have a system that can be brute forced.
Customer: @116961 @3694 @127472 Even if the max isn't raised from 10 characters. The absolute minimum should be 8 characters. 6 and 7 character passwords can be cracked in a few hours.
Support: @116961 @3694 @127472 We will pass this information on George. ^BT | |
873c8f9f7e632f1170960c7b0cf2fb6a | Customer: We've moved! Follow us at our new handle, @Ask_Spectrum. | ||
6e4dad2f090a8d0eb775d628f6ee9606 | AskAmex | Customer: hi my husband received a phishing email where can I send to
Support: Hi there. Thx for bringing this to our attention. Pls forward any suspicious email to __email__ so that we
Customer: Nh | |
b4db52dd058995c52df08621aa13a24c | Uber_Support | Customer: Never had this much difficulty resolving an account issue as I’m having with @115873 @Uber_Support need help restoring account please
Support: We just got back to you via DM, Viola.
Customer: Still waiting for an explanation as to why my account was closed!
Support: Send us a message at https://t.co/balq3Eyso6 and a member of our team will follow up soon. | |
787c6f8b2300b862c31e7bad6cff6c96 | TacoBellTeam | Customer: store F428018 is filthy. Garbage & food all over the floor. Tables sticky and gross. Wonder what the kitchen is like??
Support: That's not okay. We're on it.
Customer: Well we went back... just as gross. Dirty inside, slow service and bad food. At least there is a great @118625 near my work! | |
5c6bbcb974da7f39a1b5754f65b05456 | ChipotleTweets | Customer: I'm really craving chipotle rn ugh
Support: What's stopping you from coming to see us?
Customer: Nothing (; @ChipotleTweets https://t.co/Hw4blJx4cX
Customer: @190201 omg
Customer: @ChipotleTweets @58163 I CANT STOP WATCHING
Support: That's what I thought.
Customer: @190201 this is just omg | |
887c1391217b78fce91d688db65cf959 | NortonSupport | Support: ユーザーのみなさま。
ノートンは、ツイッターでの日本語サポートを開始いたしました。
You can now get @NortonSupport assistance on Twitter in Japanese! | |
11494e49ebf261983a16573a64ae0906 | AmericanAir | Customer: Got married! Yay! Now flying home on a DIFFERENT flight than my bride. Thanks @AmericanAir for continuing to make things difficult.
Customer: you are continually wretched. Your definition of "help" is to create future problems. Thanks.
Support: We don't want you to feel that way, Seth. We're here to help resolve any issues you're having.
Customer: Feel free to DM me, but we've done this dance before... | |
488defd7ccd929a9d8b75d05f67a017f | YahooCare | Customer: Regarding NBA fantasy Aaron Gordon has a stat correction on march 13... has that stat correction already been applied?
Support: Yep, should have applied that day.
Customer: the Aron Gordon turnover that day doesn't seem like it has applied?? Are there late corrections yet to be applied at end of week?
Support: The Gordon correction has been applied, and it was to remove 1 TO that was awarded in error to Gordon.
Customer: Hi, there seems to be a discrepancy with giannis stats. Fantasy basketball. He had two blocks but only one blk is recorded tonight | |
d12dc351d0ad5aba882c4668aabe78ed | sainsburys | Customer: can you confirm what the maximum amount you can pay using Apple Pay in your stores?
Support: Hi Nicholas, we have a limit in place of £30. Paul
Customer: considering Apple Pay is more secure than chip and pin will you be lifting that limit as @117250 and @marksandspencer have?
Support: Hey Nicholas, the apple pay limit in store is £10000. Hope this helps. Maclaine
Customer: @778112 Could you let your Cwmbran store know. Cashiers still refuse to take applepay over £30
Customer: @sainsburys @778112 Just say “card please” and then use Apple Pay ... that’s what I did at my local store until they trained the staff properly :-)
Customer: @sainsburys @778112 Thank Brian. I’ll try next time | |
4a9d1a28e9b3831ce1a605bb37df839f | XboxSupport | Customer: It's been 2h, do you have at least an ETA by now? And a reason for the downtime? What is the problem? Or do you still not know?
Support: page here: https://t.co/dG2dbISiH7 for possible updates on a resolution for this issue on the service alert. 2 ^ZM
Customer: I'm afraid I don't understand. How does this help me? It says "Xbox One : Xbox Care" is limited currently. Is this related to the fact that my Xbox won't read a single, clean, undamaged disc?
Support: For this disc issue, please try the steps here: https://t.co/3cHWNKEExe to see if they can help. 2 ^ZM
Support: Hi there, looks like we tweeted you about that Xbox Live service alert way back in March. 1 ^ZM | |
8ce8ef74005010fd6f30bc0a85c5cd5e | GWRHelp | Customer: Hello again crooks. Hardly any advance tix PAD-SWA for the next week. How many are actually sold? How many fewer than 5 yrs ago?
Support: Hi Andrew, advance fares have been on sale for 11 weeks so they will have mostly sold out. -Andy
Customer: Hello GWR crooks! When do Advance tickets for December weekends go on sale? When everyone has been forced to buy off peak returns?? Never???
Support: Hi Andrew. Fares will be released once the timetable is confirmed, apologies for the delay in this. Phil. | |
33026ca0ebc3ddba533a754316aa9a88 | IHGService | Customer: I'm at InterContinental Nairobi - @121349 in Nairobi https://t.co/XYcjI2bVSC
Customer: @121349 Hi
Support: hi there. Is there anything we can help you with? ^mj https://t.co/2rT0l9N9Cu | |
febbdb14e5fc13fbcd6c694a370abf9f | Uber_Support | Support: Happy to help! Please check your DM a team member has followed up there.
Customer: What is this DM? | |
8f9aef9f06633b7e42a825787c3c22bc | AmazonHelp | Customer: Monetizing on Google Home and Amazon Alexa — The Fine Print. https://t.co/0bZjJ3dLLa https://t.co/RGQtuL5Y1F
Customer: @115850 Seems Amazon again has delivery issue on Echo Dot. Extremely poor service. Google home is a better bet. Made approx 10 plus calls, multiple tweets and twice order cancelled by Amazon.
Support: We'd like to look into this for you. Please fill this form: https://t.co/beaaDm0muc and I’ll contact you soon. ^PJ
Customer: Done so many times. did again just now. Amazon is worst service provider on earth now.
Support: Thanks for the heads up. We will get back to you at the earliest possible. ^JS
Customer: Yesterday, i was committed, today order will be delivered. Now website says order will be delayed to 17 Nov. What kind of cruel joke is this. | |
243ecab9d2580ca88bee99a88f1a9f91 | Uber_Support | Customer: Uber is your ride to anywhere. Get the app and get around easier. https://t.co/Pt2ZvHAkN6
Customer: Do you do long distance drives?
Customer: Has anyone had a bad experience with Uber? I've used them twice and never again.
Customer: There's never any "available driver" near me....
Support: Happy to help! For more info about schedule rides please visit: https://t.co/VYt9zqEmr3
Support: Unfortunately not, as our trips can only be max. 4 hours.
Support: We're here to help! Send us a DM with your email address and more specific details so we can follow up.
Support: We can take a look! Send us a note via https://t.co/xMxswVLBKT so our team can get in touch.
Customer: Oh, ok. Well 4 hours is more than enough. How would I schedule this?
Customer: That's ok, but I thank you for the prompt response.
Customer: @Uber_Support $300/week every week until Christmas who needs it ?
All you have to do is sign up and
promote advertisement
NO starting fee what so ever, SERIOUS INQUIRIES ‼️inbox me now asking how
Customer: @Uber_Support No thank you. But thank you for the inquiry. | |
51b96ed5dd2b1a93903ae9180053c1ab | Uber_Support | Customer: Uber is your ride to anywhere. Get the app and get around easier. https://t.co/Yq4Rwt8Fyk
Customer: Y'all wouldn't accept my card so I went with Lyft. #sorrynotsorry
Support: Here to help! Please send us a note at https://t.co/yqIhbGRNqi and we'll be happy to look into this for you. | |
03a06be65deaf01eeff16ff01f256875 | Uber_Support | Customer: Uber is your ride to anywhere. Get the app and get around easier. https://t.co/rU8W47nF8c
Customer: Be careful was in Florida Uber driver got a little touchy
Support: That is absolutely not okay. Please send us a DM with your email address so we can look into this immediately. | |
9b1e412d9a626dad82b6084a88102d1a | SpotifyCares | Customer: Update your app @115888-- experiencing a crash bug every single time I load up the app and look up @37632.
Support: Hi there! Can you let us know the device, operating system, and app version you're using? We'll see what we can suggest /PB
Customer: iPhone 6s plus 64gb
Support: Hey there! Just to check, are you experiencing the same issue? /NS | |
f5b3a62a162d8ae1e7e1f2cd34defd1a | Uber_Support | Support: Don't get caught in traffic! The new https://t.co/9zsMJLgD59 can speed up your inquiries to get you back on your hustle in no time. | |
66a7c5bc6a1e7eb5a2ea19191ba2fd54 | AmazonHelp | Customer: Auch am Fasten? Dann könnte Xucker für euch genau das Richtige sein >>> https://t.co/fXFE8g1kZi https://t.co/z4GgJxLhwS
Customer: Xucker?! XUCKER?!
Support: Genau 😉😊 https://t.co/BQ32Mamwcl
Customer: Jetzt kann man sich schon Lebensmittel bei Amazon bestellen, warum dann kein Flugzeug, oder ein Auto?
Support: Wir arbeiten dran unser Angebot ständig zu erweitern. In klein geht das jetzt schon: https://t.co/aoXoNlAGFq 😃 | |
985eee81751c8c0690ed61141355eb2d | AmazonHelp | Customer: Ich kotze gleich im Strahl. Das habe ich nicht bestellt?!!!!
Wooo ist meine CD 😥😥😥
@116316 https://t.co/8Fnjinnh43
Customer: liebes Amazon Team, am Fr bitte NICHT nochmal so etwas... Habe die Kelly Live DVD vorbestellt und hätte die dann bitte bis spätestens Fr ^^ gerne aber auch schon gestern... :D :P
Support: Wenn dir das Lieferdatum so bestätigt wurde, sollte es auch klappen. Wünsche schon mal viel Spaß damit. Gruß ^JS
Customer: naaajaaa :D leider wurde ich da schon paar mal enttäuscht 🙈🙈🙈 | |
625746ed35c5aebcda9d2c29bc235bd2 | TMobileHelp | Customer: is a bullshit company fuck y'all
Support: Woah! What's got you feeling that way, Casey? DM us here with some details and we'll gladly assist. *BlakeT
Customer: @783138 Pay him no mind. He whines like a baby when he don't get his way | |
bfb390f5c5bcc4bf6e3fddcc4d139920 | McDonalds | Customer: Got my UHaul. Got my McDonald's. Got my hash brown. Now I'm ready to DJ for the world-famous… https://t.co/J6nxLSR3f6
Support: Thanks for letting us fuel your day, Jesse! We hope you enjoyed your breakfast!
Customer: As always, it was a delicious start for a beautiful day, one I hope to repeat more and more often. Thank you, @McDonalds and until next time! :-D https://t.co/8947RKwSpZ | |
b64af703c1db749489eb7c19cdbf84c8 | sprintcare | Customer: My #opensignal TRUE Speed Test on #Sprint 4G Sprint still sucks. Sloooooowwwwwwwwwwwwww.
Support: This is not the type of comments we like to read. Please send us a Direct Message, so that we can further assist you. WE
Customer: I have tried. For years now poor service.
Support: We definitely want you to have amazing coverage! Shoot us a DM with the zip code so we can take a look into the area -Maria Q | |
94da75eb690837ceced33a9b0cb57431 | Tesco | Customer: please can you enforce the one-way areas of your car park before there is a collision or if not,just scrap them and make them two way
Support: Hi Susan, sorry to be a pain but can you confirm which store you're referring to please? - Laura
Customer: Oops sorry! It's Bishops Cleeve, people going the wrong way all the time, it drives me mad! Only a matter of time before a collision.
Customer: @Tesco 👏👏👏👏 still the same. People going the wrong way and worse of all every van driver from surrounding businesses taking all the disabled spots and going to subway. No enforcements whatsoever. I’d happily enforce these issues. (Grabs cricket bat)
Customer: @Tesco I'm glad it's not just me. Why have a car park with arrows and no entry signs and then not enforce it. I nearly got hit head on so I told them in the store and asked what would have happened if I'd been hit but they didn't care. | |
f43627571f99c1284e0fe8afd7ba5097 | NikeSupport | Customer: muy buenos días , me ayudarían con un entrenamiento para bajar más de peso , mchusimas gracias
Support: Hola Carolina. Recomendarte la App Nike+ Training Club. Hay un monton de planes para todo tipo de objetivos. Just Do It!
Customer: Graciassssssss
Support: Gracias a ti por confiar en nosotros. Sigue en marcha | |
01981ae2ad0b169b41808507eb7f4334 | Safaricom_Care | Customer: I am the recipient an am with the sender here the bank say the mony was reversed
Customer: hello am alice kaario. my mpesa pin has a problem please call n assist me thank u.0710152965
Customer: Lcq6h15378 amount 24600
Support: Confirm if we can call at this hour.^BD | |
05926426edf97f512311143026c88cf2 | Safaricom_Care | Customer: my 0725588692
Support: ..to clear. ^EM
Customer: Yes I want to clear. What is my balance? And if I pay will I get my line back?
Customer: Safaricom mbona wizi hivi? Am suppose to receive a package of 600 min 300sms e.t.c but am being given 440 min and 220 sms
Support: Check DM please. ^LW | |
686f9f94bf142df6aeb6503af69aec81 | SpotifyCares | Customer: Contact Spotify
Support: Hey there! We've just sent a DM your way. Let's carry on chatting there /RA
Customer: I require some help I have a new phone and can’t get Spotify I tried logging via face book and no play lists
Customer: Can someone help I have a new device and can’t get spotify
Support: We can help you out on this, and we'd love to share a bit more info backstage. If you could send us another DM, that'd be great /AY https://t.co/ldFdZRiNAt | |
ba50f6adb9c3db460ed39a38fb03034c | VirginTrains | Customer: what's your profit margin on a £159 Euston to Liverpool walk on?
Support: This isn't information we'd look to provide on here, Stuart. Is there anything else we can help you with ^KS
Customer: @343890 Standard.
Customer: @343890 Stuart, did you get a pm with the info? | |
0b16f55a55e16c68676bd0ba9b085438 | AmericanAir | Customer: han pasado más de 22 días y no tengo una respuesta de la maleta que se me ROBARON así tratan a sus clientes? hasta cuando
Customer: Pueden contestar que paso con mi maleta @AmericanAir SE LA ROBARON
Support: Vamos a enviar un mensaje a nuestros especialistas para que alguien se comunique contigo y te den información de tu caso.
Customer: ROBO | |
9a90f3e2ffee3e5fdcb37f166dd4ff8a | AmazonHelp | Customer: @115850 Ordered iPhone with 1 day delivery..Phn not rcvd ..got fake messages that due to unavailability,not delivered????
Support: Hey! I'm sorry for the trouble you've had. Kindly fill in your details here: https://t.co/GIJyeYqKE0 and I'll get back to you. ^MM
Customer: @115850 i have provided details .. waiting for your response
Customer: @115850 It's day 2 ,my order not delivered yet.. What's wrong with @115821
Support: We've dropped you a correspondence on the subject with more details, kindly check. ^KJ
Customer: i'hv shared my feedback on that ..pl chk ..i believe @115850 top management is not aware what is happening at grnd level ..
Customer: @115850 Thanks Amazon team ..
Support: You're welcome. ^KJ
Customer: Guys what's wrong..again my order delayed @115850 https://t.co/ukMEmqhY05
Support: Hi! I'm sorry about that, please contact us here: https://t.co/rS49hgaADF so that we can assist you accordingly. ^SP
Customer: Already done that .. Pl look into process/services ,why orders r getting delayed ..I m sure i m nt the only prson ,facing issues @115850
Support: Hi, I'd like to help. Please tell me more about your concern, here: https://t.co/GIJyeYqKE0. I will contact you soon. ^SO
Customer: needful done.. and believe me Amazon services has been Degraded as compare to @118702 @115850
Support: Hi, apologies for the bad experience. We've received your details, we're looking into the issue and shall get back to you soon.^SH
Customer: update pls.. https://t.co/DEM4TR4Poa
Customer: @AmazonHelp @115850 O really!! .. does that resolved my issue .. and pl don't send predefined scripted mails ..Pathetic
Customer: @115850 @115821 @AmazonHelp @115850 You guys seriously want to deliver this ?? whole day ur Cc team was telling to delvr this today only !!! https://t.co/MwzaY4WoM2
Support: your order by the usual timeline. Kindly wait until the new extended date while we get the delivery arranged for you. 2/2 ^AB
Customer: this is not the first time when its delayed .. now pls share by when l"ll get my order ..
Customer: @115850 @AmazonHelp Once again order is delayed .. even after charging extra gor same day delivey !!
Support: That's odd. Let me check this out for you. Please reach us via: https://t.co/r8OjOjMdND and we'll look into this for you. ^VM
Customer: Very Odd VM .. stop gvng fake comittmnt
Support: Kindly report this using the link shared and we'll reach out to you. ^HK | |
56afc6fbb14f5b79f9def83c4a70ff4f | VirginAmerica | Support: We're rolling out a new airline experience combining the best of both worlds from us and Alaska. Check it out: https://t.co/qdytCFh2Ca. https://t.co/zNOLr9rAKs | |
44a748f5cc473615ab176e615391841a | TMobileHelp | Customer: help I just called customer service and they told me the down payment for the S8 plus is $130. And she told me the same for JOD??
Support: Send us a DM so we can get you specifics BJ. *KaeW
Customer: I need help
Support: Help is here! We've got a DM coming your way. 📩📨 #MagentaHereToHelp https://t.co/sSNDOSJlnR *AshleyHamilton | |
c1a9b2581715e1d9ce17091eb9561889 | AmericanAir | Customer: . @AmericanAir need help asap
Support: We're right here! What's going on?
Customer: . @AmericanAir i think my planes on fire. https://t.co/Rn2VZ0mRyX
Customer: @AmericanAir nah that's just a normal landing | |
f1bfbe0f42e876d252564e8f13dda95b | TMobileHelp | Customer: @115911 Any updates on B12 deployment in NC ZIPs 28697/28659? I was hoping for Q1 2017. 👍 https://t.co/WHiME34dNC https://t.co/JbCbzQutaP
Customer: @115911 You should see better coverage by end of summer
Customer: @115911 Any progress/updates on B12/700MHz for ZIP 28697? End of summer has passed but no noticeable improvements around here yet. 🙂
Support: @117543 Hi Simon! We're here for you and we'd love to check it out on our maps here. DM us https://t.co/3sF8qpf2nx *AlissaFast | |
0defcec49a458e5cdbcc561f98121a26 | TMobileHelp | Customer: #LIVE: @115911 #CEO Happy Thursday!! Our Customer CARE is crushing it! Time to thank Springfield heroes!! https://t.co/Lu2VCwy9i4
Customer: @115911 so what's your big offer that might get me to switch my carrier ? Got to be good#deal
Support: @115913 How about a Gear VR, Occulus content, memory card and AKG headphones when you order a Galaxy S8? :D *MelJividan
Customer: @115913 Maybe | |
09125e997c3c7f804eb94b4c279dfc1d | HPSupport | Customer: my hp printer c4795 says it's paused how do I get it to unpause tried restarting cvomputer and printer to no avial #hpsa #hpprnt
Support: Follow steps from document https://t.co/4LymabwKxO -Windows, https://t.co/4LymabwKxO -MAC let me know the results 2/2 ^Susan
Support: Hey there, we reached out but never heard back. Do you still need assistance? Let me know :) Thanks! ^Asmita
Customer: nope
Support: Allen, I request you to please reply in direct message https://t.co/39tixhtuXP. ^Susan | |
de4e9dfc5036a2af2d545d27cf690966 | TacoBellTeam | Customer: I'm a fan. Really, I am. But this is too much for my little heart. Inedible potatoes, no cheese,?? and nachos instead of Fritos? https://t.co/ORceLb8GSA
Support: Oh no. When and where did this happen?
Customer: I just saw this... I believe it was the location on sw 104 st and hammocks boulevard, in Miami... Still traumatized.
Support: We see it. We're going to follow up with the location about this. | |
aa935fb1a12a73dd9c70893e5593a283 | Postmates_Help | Customer: you keep cancelling my order after 10 minutes. You guys are consistently the worst.
Customer: Once again, you claim to have delivered and called us, neither of which happened. YOU ARE THE WORST DELIVERY COMPANY OF ALL TIME. Thank God for @345 except when restaurants don't use them
Support: Feel free to DM us your account email if you'd like us to look into this.
Customer: 20 minutes later. No response on tweet or dm. Way to go guys
Customer: Check your DMs
Customer: No response. Trying to feed hungry in laws visiting from out of town. Thanks for nothing again. Permanently deleted your shitty app | |
e3529dd70933e19c7f87d1d71ecc37af | TacoBellTeam | Customer: umm what is this... https://t.co/PaujzN66yZ
Support: That's not cool. Where did you get this?
Customer: Taco Bell in Tennessee want the store address or store number?
Support: Can you confirm the city and street for us?
Customer: Hamilton Hills Shopping Center, 1921 Hwy 45 Bypass, Jackson, TN 38305
Support: Thanks for the heads up. We're on it.
Customer: Y’all ever gonna get back to me about this?
Support: DM us. Let's talk. https://t.co/FUsmRWStIs | |
63ec379e706c9cb78d851ec33537da39 | McDonalds | Customer: .@McDonalds
you wanna get in on this?
Call me.
Support: .@117874 McNugga Lubba Dub Dub. 👀
Customer: @117874 You guys should team up for a season 3 promotion and bring back the sauce this summer
Customer: @117874 McDonald's ruined my fiance's birthday. We drove 40 miles for NOTHING! I hope McDonald's goes out of business for their lies!
Customer: @McDonalds @117874 With Rick and Morty toys.
Customer: @McDonalds @117874 https://t.co/lAxu15Stdt
Customer: @198548 @McDonalds @117874 This is one of those things where I wonder if they can even comprehend how fantastically well that would work for them.
Customer: @198549 @198548 @McDonalds @117874 Lol but it didn't. @16893
Customer: @198549 @198548 @McDonalds @117874 Because they clearly didn't A.) judge how goddamn popular it would be and B.) do anything else right, for that matter. I mean, seriously,
Customer: @198549 @198548 @McDonalds @117874 if they want to make a sudden shitload of money, make the sauce, send it everywhere, and then take it back once it runs its course.
Customer: @198551 @198549 @198548 @McDonalds @117874 They only sent like 10 of them to about 100 locations. They knew what they were doing from the start. Tricking people into coming in today. | |
571c60bdfc824682d6d8387c12178568 | AskAmex | Customer: How come my Uber credit for linking my Platinum card does not show up for April? In March it showed up immediately with no problem
Customer: @AskAmex This is happening to my acct as well. Never received October credit. Had no problems before this, was always automatic.
Support: Hi there and sorry for the issues. Have we looked into why credit was not issued automatically? ^RK | |
f7305a22a9d92ec4971d498590f92161 | AmazonHelp | Customer: 100s of ppl have been scammed from my Seller Acct that was hacked..called 2x about it 3wks ago. When will you actually do something?
Support: We're sorry to hear about your account issue, Courtney! Have you received any correspondence since you last contacted? ^CC
Customer: That was 3 weeks ago & I receive 100 emails a day still from customers. CustService hasn't done anything. | |
466a127f86870040677c27fb8f3e8fa8 | airtel_care | Customer: Hi, does ur network still support BlackBerry curve 9370 Phone? As in apps like whatsapp, bbm , fb etc
Support: Hello @454114, yes please. Kindly be informed that the applications will work on your Blackberry curve once you have an active (1/3)
Customer: pls how much is the 7gb data and whats d code for the plan?
Customer: please check ur inbox
Support: Hello @454115, please provide your mobile number via DM for checks and assistance. Thank you.
Customer: check ur inbox
Support: Hello, Please dial *140# to view your balance. Thank you for choosing Airtel. | |
e0b5082d419600b2941262cb53c4da03 | Postmates_Help | Customer: My deliverer completely messed up our lunch order. Is there a way to contact them or get a refund?
Support: Oh no! So sorry to hear that. Can you DM the email address on your account so we can help? https://t.co/fNvbyb7WWY
Customer: Yn | |
578efeb14c566bff6d43267b92e1e8e4 | AmazonHelp | Customer: Amazon ist viel mehr als nur Shopping. Folgen Sie uns und lernen Sie das Unternehmen besser kennen!
Customer: Merch by Amazon coming to GER soon?
Customer: Gibt es für die AWS Dienste die Möglichkeit diese ohne Kreditkarte zu testen?
Support: Great question! We haven't announced any plans for Merch by Amazon in Germany, yet. ^KM
Support: Leider nein. Weitere Informationen findest du hier: https://t.co/O9XRykKWe4 und hier: https://t.co/eQZLIpy5Wf Gruß ^MI
Customer: Ok, everyone knows that there are no announcements, yet ;) question was of it comes, despite the lack of announcements ;) | |
e928e9619fc92815d0afa73e4b528087 | idea_cares | Support: as per our recent telecon, we wish to affirm that your concern has been discussed & addressed. Rgds, Riya
Customer: Please answer me why services of my prepaid mobile no 7773894079 has been barred
Support: Sorry for the trouble.As checked ur number is inactive.We request u to visit nearest my idea store regarding ur concern.
Customer: Hello
I hv made paymnt of my postpaid no(9826780909)
But still my services of prepaid no(7773894079) hs nt been resumed
Support: Sorry for the trouble caused.We request you to visit nearest my idea store to assist you better. To know about our store locations, please click the following url https://t.co/1w35Kbf73r
Regards,
Shweta
Customer: I hv already visited but no result
Support: Sorry we understand your concern.We request you to visit nearest my idea store to help you out.
Regards,
Shweta
Customer: U check out my paymnt status frm ur end n start my prepaid no.(7773894079)
Customer: Store persons dont help
Customer: Still my prob hs nt been resolved i made paymnt so start my prepaid no
Very bad service of idea i feel
Support: Sorry we understand your concern.We request you to visit nearest my idea store to help you out.Regards,Pritam
Customer: After visiting idea outlet and talked to idea manager but my hs nt been resolved.wat shud i expect
Support: Sorry for the trouble caused.As checked, your number is inactive, so to reactive your number we request you visit nearest my idea store to assist you better. To know about our store locations, please click the url https://t.co/H1UoUAS0l4
Regards,
Shweta | |
5afff5739ac510087e8987c13245d3ae | Uber_Support | Customer: can you add a PRINT view when I am reviewing my past individual trip details on the Web? It is difficult to cut each screen and print.
Support: We hear ya! Thanks for the feedback. We're always working to provide you with new features, so stay tuned.
Customer: Can you advise on this? Each time I go to drip details, I'm taking a scrnshot to print. Can you add a print friendly PRINT button?
Support: We always appreciate feedback! Please reach out directly so we can further connect; https://t.co/LlerXNH4PG. | |
fee4b08da19cfa3ff9e6b9e0aa20116e | AskRobinhood | Support: to make it up North someday! 🇨🇦 ❤️
Customer: SOON PLEASE | |
436c30c818636209979c6720c3f00498 | AskeBay | Customer: When you traying to paly debt to @115937 @AskeBay
"Sorry, we only support USD,EUR currency for one time PayPal payment." #LMAO
Support: Sorry for any confusion! If it's in a different currency, you should be able to pay using a credit card: https://t.co/1qOzOK9x33 ^B
Customer: I have none. So there is no way unless i do it with @115993
Support: If you have a bank account you can use direct debit to complete this payment instead, since your currency isn't supported. ^BL
Customer: will my account be "unblocked" if i pay the debt?
Support: We'd be happy to take a look. Please DM us your email address, full name and registered postal code so we can review. Thanks ^CM
Customer: It's sorted after credit card payment.
Support: Thanks for letting us know Ivan. If you need further help, here we are ^GS | |
3427816f7063918fd4da30fb2da0b7a2 | UPSHelp | Customer: @UPSHelp keep getting emails for a package across the country, not me. I email that's it's not me but no response. 1ZAE8187A857580515
Support: The receiver may have accidentally entered your email for notifications. Please contact 1-877-289-6418 for help. ^EL
Customer: Thanks but I'm not calling UPS for doing nothing. I don't have the time to correct someone else's actions on my side any longer.
Customer: Guess who’s getting emails again? Same dude ordering the same wine. If I get another notification I’m re-routing it to my house.
Customer: Ive pleaded with ups to stop emailing me. Y’all try telling me to call you to fix someone else’s mess up. 1ZAE8187A855659088
Customer: Just got another email. I'm now re-routing the package to a different residence. Tom will have to re-order his wine!!!!
Support: My apologies. What UPS email are these being sent from and is there an unsubscribe option at the bottom, of the page? ^EL https://t.co/wKJHDXWGRQ
Customer: No unsubscribe link, nor do I want to unsubscribe, i just don’t want notifications for packages that aren’t mine.
Customer: PMd you screenshot of email showing my address and the tracking.
Customer: It was too late to re route the package. Next time I will not provide a 1 notification buffer. | |
c605419311a1befaa6c105ca4f85736c | MOO | Customer: Where do I find my Refer a Friend code? It just links me to the products page?? https://t.co/r2eJYME5qz
Support: Your unique referral code can be found in your account overview by clicking the 'Refer more friends' button.
Customer: I can see it's this page: https://t.co/SwYqf5C37Q, but that automatically redirects to https://t.co/r2eJYME5qz
Support: Could you please DM us so we can send you further instructions on how to get the referral link.
Customer: @129164 I'm too having this issue, any help?
Support: @129164 We'd be happy to assist, Daniel! Can you please provide us with the email address that you use to sign into MOO? | |
e7df0bd89229b2449e631415c4ee2469 | CoxHelp | Support: Good Morning everyone. We are here to help.
Customer: Needing help getting my normal cable service/lineup back. Channels were removed with no notice and paying same amount-unacceptable!
Support: Please DM full address and primary name on the account. = JJ https://t.co/ovAKPb0TYC | |
6bed08480c115ae5d75521199d630510 | sainsburys | Customer: Is there a completion date on the new Smithfield Square N8 store?
Support: Hi Andy, I'll have a look into this for you and I'll be back ASAP. Sas
Customer: Thank you! I'm just excited about not having to use Tesco Express anymore ;)
Support: Hi Andy, the store should be open in Autumn of this year. Danny
Customer: Excellent news! Thank you Danny
Support: You're most welcome! Have a fab afternoon. Sas
Customer: Hello! Is there an update on this? 😊
Support: I'd be happy to have a look into this Andy. We'll get back in touch as soon as we have an update. Marc
Customer: Thanks Mark! I'm just excited not to have to use Tesco anymore. How sad is that?! 😂
Support: Sorry for delay Andy, we will be on site in the coming weeks and our Hornsey store will open on the 4th December. Aisha
Customer: Yay! This was my house mate's response to the news: https://t.co/adLb35MEjt
Support: I'm glad you're happy about it. Have a good day! Aisha
Customer: Are we still on for our date tomorrow @sainsburys? You don't look ready but I bet you scrub up well 😜
Support: I'm ready and I certainly do scrub up well thanks Andy! Gabby | |
61e129c4965e6f38836315fb2ed90814 | hulu_support | Customer: That angry feeling when @115940 cut out parts from @132338 #mondaynightraw #hulu
Support: We post the RAW eps as we receive them from the content owner, so no editing is done on our end. We'll share the feedback!
Customer: @777681 We need the full episode of raw
Support: We're only permitted to stream the 90-minute cut provided to us, but we'll definitely pass along your request. | |
6ac771bbb7347aebecfc9bccfc612425 | OPPOCareIN | Customer: Any update on latest android ver for OPPO F1 Plus?
@14484 @131023 @166145 @184185 @184183 https://t.co/o0B5VhWTxn
Support: @14484 @131023 @166145 @184185 Marshmallow android update will be launched in first week of May. Please stay tuned with our official website for further information.
Customer: @184183 @14484 @131023 @166145 No update yet ?
Customer: @OPPOCareIN @14484 @131023 @166145 Oppo team - what about the update for the Android New version for OPPO F1 Plus?
Support: In fact, it has more features such as lock screen magazine, gestures and security centre.
Regards
Rishi
OPPO Care (3/3)
Customer: Agreed! we r luking into the marshmallow update in OPPO F1Plus. Guide us how we should get that.
Support: When Android update is available for OPPO F1 Plus, your device will receive a notification. Stay tuned for further updates.
Divya
OPPO Care
Customer: And when that will be?
Date?
Support: Hi! Keep an eye on our social media pages. We will announce it when Android Marshmallow is released for OPPO F1 Plus.
Divya
OPPO Care
Customer: @184183 When, all my friends got notifications for there Oreo update also | |
5a5d12ed02ef11c0172517a86b8e3dd7 | AppleSupport | Customer: why does your new update require 3 passwords including an iCloud security code that I cannot change even though I know it
Support: Happy to help. We've answered your DM. Look for our communication there.
Customer: @718517 I am having the same ridiculous problem | |
aed2582b1cf5aeb8b7337f16c5183aff | British_Airways | Support: Our CEO Alex Cruz will share investment plans to boost customer experience. Tweet your Qs using #FlyBA https://t.co/AM4dKQtDuB
Customer: #FlyBA Hi, 1. when is wireless onboard coming?
2. if service equals that of budget airlines, cost should match too. Thanks
Support: Thanks for your question to Alex. 90 percent of our fleet will have Wi-Fi by 2019, with our short-haul aircraft receiving 1/3
Customer: Hi @British_Airways, are there any updates on onboard wireless for short haul?. You advised later this year. Thanks
Support: Hi Maite, we have no update at the moment. We're currently installing WiFi across all our fleet and this should be completed by 2019. ^Nat
Customer: Hello @British_Airways, just checking up on progress on WiFi across your fleet, any further news? Thanks
Support: Hi, we're sorry we don't have any further information on WiFi on our fleet at the moment. ^Lynn
Customer: @British_Airways It's on a few 747's at the moment. 777's to be fitted in a few months. BA are getting new Airbuses for short haul soon but that's a different wifi system than long haul and I don't know if the new planes will have wifi factory fitted.
Customer: @British_Airways Thank you! | |
6178efdc835296bccdefaccdf4dfa617 | AmericanAir | Customer: New #MCO #AdmiralsClub nice inside. WiFi is super slow and bar TV only gets handful of channels. Not acceptable this day & age.
Customer: @19396 Back at MCO club 6 months later and nothing has changed. WiFi completely inoperable. What is your excuse this time American?
Support: There are no excuses and we'd love to share your feedback with our team. Please DM your record locator. | |
5bd1444e570a82d3501f209ff37ec02e | JetBlue | Customer: it's 2017. Outlets at seats on all flights would really help with whole packed-plane-4hr-flight thing
Support: We're working on it. When we're done with our A320 cabin refresh, we'll have outlets for everyone.
Customer: Any word on that cabin refresh? Could really use a power outlet on today's flight.
Support: That's still the plan! We appreciate your patience. | |
b3df764f243ec09886dc9987bb1ecdac | ATVIAssist | Customer: fix you shitty arse game beacause you can't join anyone
Support: Hey Jamie, what console are you gaming on? Are you using a wired or wireless connection? ^LB
Customer: I’m playing on ps4 and I use I wireless connection | |
0651da999482f5e24294fa79597f87da | Morrisons | Customer: Big up @Morrisons #Chester for their Halal meat section 👌🏽 https://t.co/6nV0CWrDup
Support: Hey Imran, glad you like the Halal Meat section in our Chester store. I'll pass your comments on to the Store Manager :) Mark
Customer: @510500 Disgrace Morrisons | |
54b3fe3a55f2056155f0336eda59ef7b | AskPayPal | Customer: are the biggest bullies in the business world. @117473 will be receiving an ombudsman claim & small claims court claim soon.
Support: Hello there, we're just checking in to see if you had any further questions or concerns. We'd be happy to help! ^AH
Customer: Don't worry about it. We will let the small claims court handle it. PayPal have cost me enough money, time they're held accountable for it.
Customer: @AskPayPal How did it got in small claims court against PayPal? | |
44fc34c474ebc022128e822a15204d6c | SpotifyCares | Customer: (3) their playlists bc ur algorithm cant do it. https://t.co/lsl6neTqHv
Take care of ur customers. Fix ur shuffle, it isn't hard.
Support: Hey Will! We’ve made some improvements to our shuffle algorithm. You can give your feedback here: https://t.co/T3vZnSL3od /DR
Customer: Improvements haven't been noticed on the consumers end. A quick Google search shows ppl are upset about this, and have been for years.
Support: We're sorry you feel that way. We appreciate your feedback, and we'll make sure to pass it on to our developers /LM
Customer: Fix your shit. Google "Spotify shuffle problem" and you will see that people aren't satisfied.
Customer: Spotify's shuffle feature STILL plays the same 10-15 songs. I have a 250 song playlist, have listened to 5 repeats in 2 hrs of listening
Support: We hear you loud and clear, Will! We can’t make any promises but we’ll pass your feedback onto the right folks /HC | |
87e4144cfc8007d8f52091ddb1e8e87b | Delta | Customer: . @158121 wtf is going on this morning? Hundreds of people in line to check in/bag drop, but only 2 @Delta agents working the desk?!
Customer: @Delta @Delta I still got charged a bag check fee from this utter fiasco when I was unable to check a bag due to #DeltaMeltdown. Please refund.
Support: Hello Nick! Please follow/DM the details and your ticket number for review. *HKS https://t.co/6iDGBJAc2m | |
8653886373e08c6636e0544e116f9db8 | AskPayPal | Customer: Zum Start ins #Wochenende nehmen wir mal den #Käuferschutz von @121693 unter die Lupe 😉 https://t.co/jQi7q389Fm https://t.co/DtI6BbOtG5
Customer: @121693 Der #käuferschutz ist NICHS wert...man wird beschissen von vorne bis hinten und kann nichts tun, sondern muss brav zahlen, für etwas, was man nicht bekommen hat.
Support: Hallo, sorry zu hören, dass du Probleme mit einer Bestellung hast. Wenn du uns per DM deine im Konto hinterlegte ... https://t.co/aVRQm74U3h | |
ea8d63fcc3717fec2c02007f4a32adba | TMobileHelp | Customer: Yep – today is the day!! Go grab your @158861 G6 in @115911 stores NOW!!! What color will you get?!? https://t.co/x7752Kl3xt
Customer: @158861 @115911 No half price like Sprint?
Support: @115913 We're always working on exciting offers for our customers, you never know what's next - stay tuned! *MattLegleiter
Customer: @115913 Currently, Verizon has an offer where you get a 200 gift card if you buy the LG v30. No need for extra line or buying a second phone. Will you be matching the offer?
Support: @115913 Hey Javier! Keep an eye on our newsroom where we announce all of our exciting promotions: https://t.co/Rs7ud2PYPg *TaylorBest
Customer: @115913 Well, Verizon is beating you on offers. How you don't take long. Do you know when are stores getting the V30? None of them have it
Support: @115913 The V30 is an incredibly popular phone, however, we anticipate stores to have inventory shortly! *TaylorBest
Customer: @115913 Since no store has the LG V30 available. Can you offer free shipping if ordered online or by phone?
Support: @115913 Hey! We'd love to check out your options! DM us. https://t.co/3sF8qpf2nx *AlissaFast | |
d09dc5c7a41afc7e00c03d6bd6b215c9 | Ask_WellsFargo | Customer: Fuck @116827 worst customer service experience besides @115821 and theyre criminals... embarrassing
Support: Sean, we certainly think we can do better. Let me know more about what happened recently. ^TL
Customer: 1. WF dealer services is a pain, Im a life member and ya'll didn't connect my loan to my account? Have them stop asking redundant questions.
Customer: @Ask_WellsFargo They Paid our entire loan off!
Wells Fargo Dealer Services Office of
the President, STOP committing FRAUD on my account! | |
875b3b1474211499c32977b3b6c34de7 | SpotifyCares | Customer: Spotify premium app on my smart TV won't bring up the option to pull up my playlists! It's there on all my other devices.
Support: Hey Catrina! Can you let us know the exact model of your Smart TV? We'll see what we can suggest /BD
Customer: Its a Sharp Roku TV. The model # is 5303X I believe.
Support: 2: In case you missed it, we have more info on this at https://t.co/titMn0j3Im. Hope this helps /LP
Support: 1: Hi again! We've taken a look, and it appears we've sent a reply to your DM previously. Could you check it out for us? | |
a90144500601c36ffda4fc04f68c763e | HPSupport | Customer: HP3830 printer wont stay connected to my HP laptop, keeps stating gateway isnt accessible?? #hppsdr #ijkhelp
Customer: i have tried your HP doctor app thing and it wont work
Support: follow steps from document https://t.co/KmsfkP5IAB and let me know the results. 2/2 ^Susan
Customer: it did not work. i called into HP support and did the remote log in. i guess bcuz i have AT&T internet/cable thru the same router,
Customer: @HPSupport Resolve technical queries related to HP Network Router just tab the https://t.co/AxFTaQEuho | |
f388a0e6ea7d5974c0d540bcb1429835 | AskCiti | Customer: Pearl Jam shredding 'Alive' at #RockHall2017 https://t.co/PD98XbY5Rg
Customer: @117176 a useless bank which changes its toll number when it's not printed on the card
Support: Hi! I'd like to have my team in India try 2 help! Pls complete the contact request at https://t.co/W7g6iN7ahv. Thank you! ^MG
Customer: Someone called me at 8.30 pm IST, from citibank, was bent on knowing date of birth, looked fraud, as they have all the data from citi
Support: Hi Vikas. Please click here to send us your account type & country opened in (no accts/PINs). Thanks! ^MC https://t.co/gvC4jAOA9c
Support: I saw ur tweet. I'd like to have my team in India try to help! Please complete contact request https://t.co/W7g6iN7ahv. ^YC | |
81411e261d9d036716da5ab90e5277ce | ArgosHelpers | Customer: #argos fantastic service from the delivery guy yesterday to GL52, on time, polite, helpful, fast and above all happy.thankyou
Support: Thank you for the lovely feedback Ashish :) Enjoy your day. -Hollie
Customer: Hi I am yet to receive this order https://t.co/QQ7C0x8Ga8
Support: Hello could you please DM me the order number so i can have a look in to this for you --Sam
Customer: This is all I received https://t.co/UFvGZzuzlS
Support: it might be me but i can not see a order number on that would you be able to type the order number to me please in a DM --Sam |