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4218fb9c42309981a45dbaf3e49b4a25 | GWRHelp | Customer: Terrible customer service for a ticket refund from @GWRHelp 15 days and you've not read my email as post gets looked at first! #badservice
Customer: Twice I have applied for a same day refund from @GWRHelp and your inability to process refunds or take complaints has happened again. 28 days for a refund on something I have not collected or used is unacceptable!
Support: Sorry you've not had a response yet, Martin. We do have a backlog so it is taking a little longer than we'd like to respond. - Jordan
Customer: I really do hope this is not the #futureofrail as your web service is the worst I have ever experienced, on every occasion! | |
0d4f44f487eaa611a8fd297af568fb7b | AmericanAir | Customer: DFW Lost and Found is failing us again. Need to speak to a human! #AmericanAirlines #FamilyTravel #Travel #TravelBlogger
Customer: @AmericanAir I agree! Facing the same issue. I hate automation...
Support: All found items are sent to a central location. Once we have them in hand, we can match them to the form you've sent in.
Customer: It is possible to page a rep to check on flight 2262 since it is still in DFW? Wouldn’t have troubled AA for other stuff but it is a wallet!
Support: Please give our DFW lost and found office a call if you prefer. 972-425-2465
Customer: Lost and found told me to wait 72 hours for response. I did! Guess what? Someone has started using my credit cards at multiple places!
Customer: Thank you! Just left a voicemail... | |
d85722fd0a142791eaf25a23c543c455 | AmericanAir | Customer: Quite frustrated with @AmericanAir. Plane is delayed at the gate because the pilot is nowhere to be found. 😡
Support: That not quite the plan we had in mind for you today. Thank you in advance for your patience.
Customer: Will I be able to make my connection in Philly? Flight 4800 | |
0a4045d963262700daff2d22caab2949 | IHGService | Customer: Actually my stay in @45610 Finally healed from negative experience in Holiday Inn Helsinki (very unfriendly staff) some years ago.
Support: 2/2 of service we provide. Hope you will give us another chance in the future. ^fr https://t.co/2rT0la4Ku2
Customer: Ok, we're giving Helsinki West another chance in August and I hope this time we will meet friendly staff & good service :)
Support: 2/2 send us a message. We look forward to welcoming you in Holiday Inn Helsinki - West Ruoholahti this August. ^lp https://t.co/2rT0l9N9Cu
Customer: So my opinion about IHG hotel network improved; we stayed in another IHG hotel for my BDay travel. HolidayInn in Voronezh was very neat. Tnx | |
22821db6992f5a70889b9da12ffdf442 | AmazonHelp | Customer: Hi, I'm having problems signing up for Amazon Music. When I enter my details, it comes up saying 'session expired'. Any help?
Support: I'm sorry to hear this! What kind of device are you using? ^PF
Customer: I'm using a Windows 10 PC
Support: Have you tried uninstalling & reinstalling Amazon Music: https://t.co/ifH29NYRVC? ^HB
Customer: I haven't - I've been having problems doing it on the web player
Support: Can you send us a direct link to the page your attempting to sign up for the Amazon Music? ^VS
Customer: https://t.co/neBnBfXyyS
Support: Thanks! Which web browser are you using? Have you tried clearing your cache & cookies? ^NF
Customer: I've tried using Microsoft Edge and Google Chrome and they're both saying the same thing
Support: We'd like to try some real-time troubleshooting, please get in touch here: https://t.co/JzP7hlRCV9. ^AR
Customer: I'm having the same problem | |
bf8d1fd35f63a6031df56f4bac510611 | O2 | Customer: @74586 How is this 4G acceptable in bristol city centre when next to me orange is hitting 100Mbps? This is below 3G & 3G+ https://t.co/us6unxgbdG
Customer: @121122 @74586 My net just dies in town too, I'm on @O2
Support: Hi there, so we can take a closer look, please DM the postcode: https://t.co/Xe5i4kfJ97 | |
8c99bdb021eb57278b70dc9b0fcc9db6 | AirAsiaSupport | Support: Hey guys! Send us a tweet for your booking concerns or if you'd like pre-book Add-ons. Personal information via DM only. Thank you. ^^, https://t.co/rhXKCmxMYK | |
f2491986df1916dd8faf0b04b82fee8a | Delta | Support: Delta Premium Select. Superior comfort for select international flights, launching fall 2017. https://t.co/0oCj54meTU https://t.co/GNzsQQs7L1
Customer: Ok, I just booked this option for a trip to S Korea. I will report back.
Support: Thank you. We look forward to the feedback. *ALY | |
fc7df4c8b36fdea6015e75b1b7e83c46 | O2 | Customer: Is there an issue with your website at the moment? I'm trying to purchase something but it won't let me past the payment section.
Support: Oh no Jay, it looks okay from here. Try giving it another go and let us know how you get on.
Customer: The same. Message says "Please check the page for the following errors", then quickly disappears. My payment details are all correct.
Support: Is it possible to DM us a screenshot of the error message that pops up please Jay?
Customer: @O2 Strangely enough I’m getting this exact problem now when trying to upgrade and so are others going by Twitter 🤔
Customer: https://t.co/rhL71kt6MP
Support: Hi, have you tried clearing your cookies/cache? Or tried again from a different browser/computer?
Customer: Hi yes tried clearing cookies, different computer, different phone, even tried new web browser, different credit card.
Support: Okay, we can check your account if you'd like to chat with us here 👉🏼 https://t.co/6KAKqyll8P and we'll take your details.
Customer: Done and still no success, that’s 2 links generated and the same issue, why can’t you just take over the phone
Support: We can if you prefer. Give our team a call on 0344 809 0202 and we'll be happy to help. | |
3ae1336a6b04106fac1108ff744c304f | TMobileHelp | Customer: i need a question answered about my i phone 7 plus order money wise please dm asap!! (:
Customer: @TMobileHelp Heyy Friend,
please check out below link,M sure you definately love I PHONE 7 PLUS which has some amazing features.
https://t.co/aiLYRxgMrJ
Support: Hey there! Shoot us a DM if you need us here at T-Force! https://t.co/iUlnGXy3Ha *VinnyFrancisco | |
19a639b426cb95e16689446ec13185d9 | Safaricom_Care | Customer: i have a problem in activating my m pesa and no one can help me because i want to use my mpesa account.
Support: Hi, as earlier advised, please visit the nearest Safaricom shop with your ID for further assistance. ^RO @119433
Customer: @119433 @safaricom_care i have a problem whenever i top u 3 bob is being deducted please help me pliz
Support: Hi, share the affected Number via DM https://t.co/jF6LqBUAqM for further assistance. ^OS @119433 | |
3ec9555ee60d1504ec47aa28ac004349 | SpotifyCares | Customer: any plans on adding contr. artists to the artist line so I can see who I'm listening to from my locked screen? #MSGA
Support: Hey Thom! Thanks for the feedback. Don't worry, we'll let our folks know it's something you'd like to see /AL
Customer: @282882 https://t.co/XZqAkLTrOM | |
0ab39363894e9c7d7938ed57bc8b4775 | O2 | Customer: can't add on free bolt on offer through app. Went through to chat who told me to go through app. Is any help available???? https://t.co/e3EDGLg5w3
Support: Hi Dwain, which option did you click on?
Customer: after signing in with 4 digit pin code....then "perks and offers" on the bottom of the screen. The free data offer is the top option https://t.co/xb2D0x6cIJ
Customer: @O2 send some free data code pleas I'm mtn
Support: 🤔 Are you a customer with us at the moment Antonio. If so, check your My O2 app here: https://t.co/K9EOzdJqJr | |
2626833020b36c701934862dd565da45 | AWSSupport | Customer: hi can I get some direct support regarding my billing to prevent account suspension? My card has problem charging.
Support: I am happy to look into this for you! Do you have a case ID? If not, please open a case here: https://t.co/uiIDFOJGCq ^ET
Customer: Hi there. Can someone assist in replying an urgent ticket as I'm out of town now and my account has been suspended. Case id : 4648353141 Thanks in advance. | |
4a4c97c3c59f31f0dbd0d9ac450351d2 | AskPlayStation | Customer: me sale el siguiente error cuando trato de iniciar mi bo2(80010038) como puedo solucionarlo
Support: Hola David. ¿Estas usando un disco o es un juego digital?
Customer: Estoy usando un Disco
Support: Intenta limpiarlo para remover polvo y cerciorate que no este dañado. ¿Estas recibiendo este error con todos los juegos?
Customer: La consola me da unos extraños sonidos cunado meto el disco como si lo estuviera sacando. y tengo que estar expulsando y metiendo los discos hasta que no suene el ruido para que así pueda leerlo, esta es la única manera que me funcionan los otros juegos. | |
c01fa360a5e6eec712b6a43b7eff1722 | Safaricom_Care | Customer: ⚡️ “#MindSpeak - The Evolution of Hope by @119433”
https://t.co/HxbMQ4ZQ3b
Customer: @119433 Kindly assist to unlock mpesa kindly call 0707420819
Customer: @119433 lack of transmitter network in west pokot County ,kapenguria district ,sook division Endough location ...
Support: @119309 @119433 Our team contacted you and we believe you were assisted. ^KO
Support: nearby landmarks like a school or a dispensary for us to deal. @119433 .^GO
Customer: @119309 @119433 Morning,please assist us to do a sim swam cal 0702877836
Customer: @119309 @119433 Morning kindly assist to do a sim https://t.co/va7TTK6LHF 0708745433
Customer: @119433 May you please assist those citizens they are really suffering .....
Support: Thank you for your time on call. ^KW @119433
Support: DM also a number in the affected area we check ^KT @119433
Customer: @119433 I have https://t.co/maXYLeslxn again.0702877836
Customer: @119433 Kindly assist me carry sim swap.please call 0708745433
Customer: @119433 There is KRIICH PRIMARY SCHOOL,KRIICH DISPENSARY AND AMONG OTHER SOCIAL AMENITIES WITHIN THE AREA...
Support: We have advised. ^KW @119433
Support: We have been in touch. ^MM @119433
Support: We are addressing the issue under ticket 1-ARDQKCH, we shall resolve and give feedback ^KT @119433
Customer: @119433 Kindly call 0714016131 assist Mpesa issue
Customer: @119433 Hallow.kindly assist to unlock Mpesa.please call 0713519037
Customer: @119433 Kindly assist me carry a son swap.kindly call 0708745433
Customer: @119433 THANKS
Support: Number is unreachable, let us know when available. @119433 ^RM
Support: @119433 No one picked when we called. You can tell us when available or DM Your full name, ID number and MPESA balance https://t.co/jF6LqBUAqM ^TT
Support: Thank you for your time on call. ^KW @119433
Support: Welcome ^KT @119433
Customer: @119433 Urgently need swap assistance. Kindly call 0722808449
Customer: @119433 Please call again.0713519037
Customer: @119433 Kindly assist with start key.call0708745433
Customer: @119433 Previously I had an issue about the Constructing a transmitter network at Kriich , just a reminder.
Support: @119433 Hello, we are trying to reach you but our call is going unanswered, advise on the best time we can call for assistance.^DE
Support: @119433 Happened again, perhaps it is not an appropriate time? You can DM the details I requested earlier.^TT
Support: We have called and assisted. ^IW @119433
Customer: @119433 Progress report
Customer: @119433 Hi.customer is still waiting for you call.kindly call 0713519037
Customer: @119433 Kindly assist to do a sim swap.0700167306
Customer: @119433 Morning
Support: Our network team is aware of the issue in your area and there are plans to build a booster to improve the..1/2 @119433
Support: Hi, we believe our team has been in touch and assisted the customer. ^SD @119433
Customer: @119433 Just 2016 i informed you of network coverage in Endough ward Today reminding you again we are suffering
Customer: @119433 Please assist to do a reversal.kindly call 0708745433
Support: @119433 There is actually plan in progress to improve this. We appreciate your patience. ^JB
Support: We have assisted the customer on call. ^MZ @119433
Customer: @119433 Thanks ..
Customer: @119433 Kindly assist to do a sim https://t.co/va7TTK6LHF 0798838581
Support: We believe we have been of help on call.@119433 ^DE
Customer: @119433 Afternoon.kindly assist me to do a sim swap.please call 0708745433
Support: @119433 Good afternoon, it was our pleasure chatting on call. We trust it was helpful.^LA
Customer: @119433 That was fast.thanks.kindly assist me to upgrade for a client who has no original https://t.co/CMIWyTCotR 0726587680
Customer: @119433 Kindly assist to me to unblock Mpesa.kindly call 0708745433
Support: @119433 The owner has been assisted.^DN
Support: @119433 We have advised on call.^DN
Customer: @119433 Kindly assist on sim swap.please call 0708745433
Customer: @119433 Another issue about swap.kindly call 0729477237
Support: @119433 Jambo we have assisted the customer.^TM
Customer: @119433 Jambo?kindly assist customer get Mpesa pin.0703771901
Customer: @119433 Morning.kindly assist with https://t.co/va7TTK6LHF 0708745433
Support: @119433 Jambo, pleasure assisting you on call. Have a good day.^TM
Support: @119433 Hey Nelly, we called but there was no response. Kindly advise on the best time to call back.^LA | |
ebee4f6ddd7ac29dc77540213d6c9814 | AskeBay | Customer: I tried to reach the customer support, but I couldn't. I couldn't find the related item. How can I get my money back?
Support: No reason to worry. If your item was paid with PayPal there are several layers of protection. Is the sale recorded on eBay? ^Y
Customer: however, I don't see the item on "my ebay" tap
Support: Got it. Try going to "Purchase History" in the web version of the site. If your item doesn't arrive: https://t.co/E7pgaIJiBg ^Y
Customer: hi guys, I have ordered the iPhone 7 in black from the Alldayzip in Black. But I want to exchange it to silver, what can be done?
Customer: @AskeBay Alldayzip legit? | |
2ee656f9ef84a3f3ad20586fb6f4dc86 | Safaricom_Care | Customer: you told me at the end of the month you add loan limit mine is 1000k since then why
Support: ...of Safaricom services i.e. voice, data, Mpesa etc. You can find terms of the service here https://t.co/C7EE338ob3 ^OA
Customer: i have not been attended to since 5am
Customer: my number is +97470920880 call me to complete my line registration | |
6d1d80e610f3bb5bf8726992fa9e5607 | Safaricom_Care | Customer: you told i will have an increase in loan limit in m shwari at the end of the month i havent
Support: ...to increase your limit. For more information on Mshwari loan conditions view https://t.co/YYYJg6UOwi .^SB
Customer: i have not been attended to despite sending many msg asking for solution.
Support: We have tried to call but there was no answer. ^SM
Customer: im available now call me to complete my registration
Customer: my number +97470920880 call me available now
Customer: im available now please call
Support: The number is not being picked, advise on the best time to call.^BD
Support: Once again our call goes unanswered.^DN
Customer: im available call please
Customer: you can call me now im ready
Customer: call im available now so as to finish this thing once and for all
Customer: im available now call please
Support: We have advised on call.^DN
Customer: call please im ready
Customer: call please
Customer: what should i do to get the network so that i can use my new simcard
Customer: you told me i can use it after 15mins but not registered yet on local network
Customer: i have tried using my line after registering but it cannot register on local network ie vodacom when roaming.advice please
Customer: is it possible to use this new number if replacement fails and my mshwari loan fowarded to my new number?
Customer: i have to new lines that failed to replace my number, is it possible to register one and i use it as my new number?
Support: Please check our previous response.^WW
Support: ...replacement simcard we assist you. ^MP
Support: We are calling you but you are unavailable. The replacement was not successful and you will need to obtain another ...
Support: New line is different from replacement line and can only be registered at the point of purchase.^BM
Customer: just register for this new line and dont replace it
Customer: since it has failed to replace can you register this line as a new line for me?
Customer: that is a second card
Customer: let me forget about the replacement just register this number as anew number if it is possible
Customer: you call me im available | |
b0ec140a1f8f266a139703aa8b5b6254 | AmazonHelp | Customer: ihr Schnuffels, wir müssen glaub ich mal über eure Versand-Verpackung von Posterrollen reden... :-D https://t.co/1d2FcJPFd3
Customer: Ich hätte ja nicht gedacht, daß sich die Posterrollen-Verpackung noch steigern lässt, aber ihr habt mich eines Besseren belehrt... 😁😂 https://t.co/iqZc7TXDSw
Support: Upps - zumindest ist der Kleiderbügel gut bei dir angekommen ;) Den Link kennst du ja schon: https://t.co/ki6eZQROAp Gruß ^NW | |
1668de19daf35b5b482c5e51c3a003df | DunkinDonuts | Customer: WHERE IS THE SNICKERDOODLE CROISSANT? I AM 6 MONTHS PREGNANT AND HAVE BEEN FROTHING OVER IT'S RETURN! #THROUGHLYDISAPPOINTED
Support: Hi! Sorry we discontinued one of your favorites! We'll be sure to notify our teams that would like to see it return!
Customer: Just wondering if the Snickerdoodle CroDo will be back this year- - - #pregnant again and am still wanting this freaking snickerdoodle!!!! | |
112c7de553d74f24024c1926842b8a63 | Safaricom_Care | Customer: i was assured that Money that had been withdrawn from the wrong agent would be reversed in 12hrs and it has not been
Support: Hi, kindly share the transaction code for us to check on the status of your request. ^NO
Customer: my mpesa pin ids unlocked but when i activate it records wrong pin maybe i have forgotten the pin or what 0707165550..
Support: Our call is going unanswered, let us know when available. ^RM
Customer: she is now here with me
Support: We have been in touch and advised.^GO
Customer: how do i do when my phone doesn't reflect try calls
Support: Hi, kindly clarify on your query, what do you mean by 'try calls?'^DA
Customer: try call a short notification that somebody tried to reach you but maybe your phone was off
Support: Hi, activate Missed call alert by dialing **62*0722199199#. Deactivation of the same is ##62#Ok. ^PI
Customer: i was given a form to fill in order to unlock my mpesa pin but today again am told that its no possible what do i do
Support: DM the affected number, your registered names, ID number and current M-PESA balance we unlock the account.^FO
Customer: 0707165550, Agnes kemunto Mahanadi ,id:23811041,,,ksh2500
Support: Hi, we are trying to reach you on 0707....550 unreachable. Kindly advise on availability for assistance.^HM
Customer: how do i change my mpesa menu to English
Support: Hi, on you Mpesa menu go to my account>change language.^CN
Customer: hello you are depleting my data before i even use any mb....please this is going too far even after I have restricted
Support: Hey Biko, visit https://t.co/NFXKAUGdp3 for tips on how to make the most of your data bundles.^TY
Customer: thanks but i know you already have the solution before i even click the link
Support: You are welcome. ^KR | |
53f70bdc5919f3dd9e886a7388c3901c | Uber_Support | Customer: Perfect response after no response on complaint. https://t.co/aLqifVgGA0
Support: Hi, Pritha. We have replied via DM with some information, please follow up with us there.
Customer: I didn't get any DM
Customer: And this is a 2016 complaint. Assuming you are referring to my complaint from (11/1) because I certainly am. | |
06b27ee081f0352650a615e303b4128e | Morrisons | Customer: I don't think you workers should be handling bread rolls with their bare hands! #ErithMorrisons
Support: Hi there. We have a bear hands policy in our stores across the Market St and bakery section.-Tabby 1/3
Customer: @482667 Bear hands? 😂😂 | |
4018551822665475e2e1da053734bb75 | HPSupport | Customer: [ASK YOUR QUESTION HERE] #HPcpIN
Support: Hi Raj, saw your tweet. Are you experiencing a technical issue with your HP product? If so, let me know:) ^Asmita
Customer: I'm Using HP pavilion 15 https://t.co/Zp85O2OdRW its battery doesn't charging property and charging socket is loosely.I want to buy genuine hp battery part for my laptop.
Support: Hi Rajkiran, thanks for reaching out.
Since this is a hardware issue, I suggest calling our phone support regarding warranty and service options.
Use: https://t.co/mUv2JvJDoY enter your product number, scroll down and fill out the form to get a phone number.
^Roopa | |
38b601e862fa95076eba394f8bb69a8d | Safaricom_Care | Support: Check DM. ^KD
Customer: @49245 hi I forgot mpesa pin for 0706718279
Support: Hi,we got in touch and advised.^NN
Customer: thanks
Support: Welcome. ^CK | |
9ee2aa546515e9721b8172ed2538a0de | sprintcare | Customer: Yesterday @323864 CEO @107025 told @777274 about deal w/@115714, entrepreneurship - & their Friday pm office beverage of choice https://t.co/qZI1nUc4Bv
Customer: @107025 @323864 @777274 @115714 FreedomPop are scam artist & thieves who steal your money even once you close all of your accounts. They will not help, they say that they can't even contact there own billing department. Out $208.99 because they are way too lazy to cancel all accounts that we've already canceled
Support: I would like to assist with resolution. -FR
Support: Hello I am sorry you feel this way and would really like for you to get this issue resolved. Please send a private message -FR
Customer: Messages sent to you. I'm really interested and how you can possibly fix this since you are Sprint and not FreedomPop
Support: Do you have a Sprint account with us? If yes could you please send us a Direct Message, so that we can further assist you. -MC | |
6a9dbe0366735799baf39c99964425b0 | GreggsOfficial | Customer: it won't let me retweet it lol
Customer: @GreggsOfficial what's going on Karl you not happy on the sandwich situation also ?
Customer: @GreggsOfficial having been a fan of the festive sandwich for years, I'm not happy they have changed it for the hot sandwich!!
Support: Sorry Karl 🙁
Customer: maybe a return next year will be on the cards 🙏🏼😬
Support: Never say never!
Customer: Good to see the cold festive sandwich is back this year, 🙌🏼 | |
7e51355449423f8f868c3b7d32a07e1c | SpotifyCares | Customer: Where do I report broken songs (static over parts of it)? I have several
Support: Hi! You can report them here, we'll sort it :) Can you send us the Spotify URI? Right-click the track > Copy Spotify URI /T
Customer: several songs from album spotify:album:3f3kWND9tvmfI3UEsYH4yc including these: https://t.co/DCe6OzpXqj
Support: Thanks. We'll get this reported. Great detective work! https://t.co/LpsmyUtme0 /GM
Customer: I'm afraid that after nearly a year, this is still broken :( For example: https://t.co/uuSTad0Wek
Support: Hi Bert. Thanks for bringing this up. We're sorry about this. We've forwarded this again to our Content team to be sorted out /JU | |
3a3dfc318ae19f1e5579427c64fec49f | asksalesforce | Customer: Me, after successfully finishing a three day Salesforce project for work https://t.co/iIKzwV9zJK
Customer: I searched "Salesforce" tweets from people I follow and this is giving me BIG SAME mood
Customer: I can’t believe how long ago I tweeted this and I can’t believe Salesforce is still ruining my life!!!
Support: HI, we are sorry to hear this feedback, is there something we can do to assist you? ^RG
Customer: No omg everything is fine! Just laughing and reminiscing about SF. All is well. 😊 | |
62160e309f2d3e06c5dd24b9e421362b | comcastcares | Customer: Hey @116136 why is my internet speed 1down\ 0.37up when I pay for 20down\10up in Boca Raton FL? @ComcastCares @115900 #comcast #speedtest
Customer: @comcastcares @115900
My #SpeedTest result https://t.co/qdUYSMbfpk
Support: Hello. I’d like to help get your internet up to speed. Could you DM me your account and/or phone number? –EK
Customer: Hi. Again facing this issue. My Account # __credit_card__
Support: I’d be happy to assist. For your security, can you please delete your last tweet and DM us details about the issue you are having? -IB | |
d528b887c65b9d5ae87b7bd09b7875ca | Ask_Spectrum | Customer: A recent Windows 10 update may prevent connection to the internet. Unplugging modem for 30 sec and plugging back in should resolve.
Customer: My internet constantly goes down throughout the day. It’s been happening for months, before I updated....
Customer: I’m paying my bill but not getting anything even remotely close to the service I’m paying for. Theft of services?🤔🤔Horrible company.
Support: Hello there! Thanks for reaching out I would love to help with any service issues. Would you be able to send us a... https://t.co/1YrR2J1Tw7
Customer: I’ve already had a tech out and they can’t figure it out. It sucks when you don’t get what you pay for and need Internet for work.
Customer: I’m so done with your incompetent company.
Support: I apologize for the issues we are always here to help, please send us a message when you can and we will be happy to assist. - AV | |
3375f9f63db6c1e027c333457df55c3a | airtel_care | Customer: Need a call from a technical team for req no: 72853885 ASAP. Customer support doesn't know timezone based maths calculations.
Customer: CC: @airtel_care
Support: Hello @164233 please state how we may be of assistance to you. Thank you.
Customer: @164233 kindly am in Tudun wada l.g kano state but no 3G network
Support: @11049 Hello @11049, thank you for this tweet. ^Ojo | |
f177a66c479bc29b1ed648ebef890585 | sainsburys | Customer: guys! What's the word on your famous Finest Yule log?! I can't find it anywhere?!!!
Support: Hey David, where are you shopping? I'll try and find out for you! Ryan.
Customer: thx Ryan. Might have to call off Christmas.... We're in Wallington.
Customer: Waited a year Ryan, any luck on finding your finest Yule log?
Support: Hi David, I'm afraid Ryan is no longer here, not to worry, I am. Can you possibly wait another seven days?
Our Wallington store is due a delivery on the 8th! Sam.
Customer: Hazzah. Thanks Sam. I’ve been waiting outside Wallington Sainsbury for the past year awaiting them! Give Ryan my best!
Support: Haha, no problem, glad to help! All the best! Sam. | |
04c63dc0a1a9cff91fcd2cb5943ad127 | airtel_care | Customer: Free movement after JAKANDE roundabout to OLOGOLO >> AGUNGI @145585 @airtel_care #TELTrafficReport
Support: Hello @172594 Thank you.
Support: Hello @85381 We've got you covered!
Support: Hello @85381 thank you
Support: Hello @85381 We've got you covered!
Support: Hello @85381, thank you for your tweet.
Support: Hello @85381, thank you for your tweet.
Support: Hello @85381 We've got you covered!
Support: Hello @85381 Do you know you can dial *902# to activate and deactivate VAS services on your line.
Support: Hello @85381, thank you for this tweet.
Customer: they claim about payugo data I told them I am not using airtel data but always remove the money my No is 07083050044
Customer: I decided to report the issue to NCC for proper investigation on the matter but I wait to see what you can do.
Support: cont1.. However, line has been worked on. All inconveniences regretted. Thank you.
Customer: I reported this issue in your office in kano I was told everything is normal but still now iam confronting the situation.
Support: Hello @117129 ,please provide the affected mobile number via DM for checks and assistance. Thank you.
Customer: is MBO Lumia 920.
Support: Hello @117129 , please be informed that you were billed for browsing without a valid data plan. Thank you.
Customer: I uses to buy one month data from the service provider I am using therefore there is something behind the problem.
Support: Hello @117129, we would like to reach for details. Kindly provide an alternate mobile number to reach you via inbox. Thank you.
Customer: I am sorry I abandoned the line today as a result of your incapacitation to resolve my problem even today you remove the money.
Support: Hello @117129, we would like to reach you for details. Kindly provide an alternate mobile number via DM. Thank you.
Customer: I do not know what this line has done to you still the deduction is taken place in this line.09020564975.
Support: Hello @117129, apologies on your experience. Please note that the service has been deactivated as requested. Thank you. ^TOwo | |
df7c4bc906426acee7b7bfd33670a44d | AskLyft | Customer: Limited offer! New users, enter code 50TWITTER for up to $50 in free ride credit. https://t.co/OVubnvco1H
Customer: Just created an account and entered in 50TWITTER promo code. Fix please https://t.co/z6yKa4Nn6l
Customer: I was charged for a ride I never took!
Customer: Tried using this code after signing up with you but said I have to be a new user. When i just signed up.
Customer: 50TWITTER
Customer: Don’t work
Customer: And I was then charged a 10 cancellation fee and my complaint “failed to go through?”
Customer: 50TWITTER
Customer: Where do I place the code on the app that I just downloaded? Pls advise | |
f6dedd3df74df38e5a29654aca4f6cf7 | OPPOCareIN | Customer: #OPPOF1s in Black colour for O-Fans in Vietnam, Malaysia and Indonesia
#SelfieExpert https://t.co/IFX4u5m2Ga
Customer: @131023 hello.
I have one question about oppo f1s, the SIM of this device is working in Saudi Arabia ?.
Thanks 🙏🏻.
Support: @166145 @131023 Kindly check the frequency of the service provider weather they match with the freq of OPPO F1s.
Customer: @166150 @166145 @131023 Update oppo f1s india
Support: Moreover, you will receive a notification on your device if there any OTA update available on your device. (2/3)
Support: You may find the nearest service centre from given link https://t.co/CV19z29ibu
Rishi
OPPO Care (3/3)
Support: Android Marshmallow update will be available for your device on Tuesday. You can update your device from your nearest service centre.(1/3) | |
052ada8ecdf4c3fc56950354ed72d131 | AmazonHelp | Customer: WOW @115821 whatever you did to your #Roku channel is absolutely terrible! You're now the slowest around, layout sucks too. #goback
Support: Sorry to hear you're not happy with the layout. If streaming is slow, please see troubleshooting here: https://t.co/ckad0MAUjD ^CJ
Customer: it's not my roku or Internet connection. It's your update! Seriously considering getting ride of @115821 #amazonprime disgusted
Support: I'm very sorry for the inconvenience. Please leave your feedback here: https://t.co/5DdfZBEPsd so the proper team can view. ^NC
Customer: Why is @AmazonHelp on twitter when all they do is apologize and ask you to repeat yourself. @420465
Customer: @AmazonHelp @420465 Lol, u make zero sense sport
Customer: @AmazonHelp @420465 If u could actually justify those comments they might have some impact. I'm leaning on the evidence, you're leaning on gradeschool whining.😂
Customer: @AmazonHelp @420465 Can u quantify that?
Customer: @AmazonHelp @420465 Is that an attempt at being clever?😂😂
Customer: @AmazonHelp @420465 Clever is as clever does. | |
6a50eb2063ca33195de45491b2b9151d | SouthwestAir | Customer: .@SouthwestAir bringing faster in-flight Wi-Fi to planes in 2017 https://t.co/4GqKp1Da7C https://t.co/0DH5o8FxLP
Customer: @SouthwestAir lets focus on getting all planes wifi enabled first
Support: Don't fret! A fully WiFi-enabled fleet is on the horizon. All -500s have been retired, -300s to follow by the end of 2017. ^WB
Customer: .@SouthwestAir in last week broken wifi on Reno-Dal, Dal-ABQ, Dal-Pitt. Broken wifi is the same thing as no wifi.
Support: Oh no! So sorry to hear. Please send us a DM with the email address used to make you purchase, so we can take a closer look. ^MS https://t.co/mQmfkXW4oV | |
6689a953a697de74f0f9f402fb9c93e8 | SpotifyCares | Customer: @SpotifyCares expand the student premium version to CAD? sincerely, a broke college student who had to cancel her plan today😶
Support: Hi! It's not available yet, but you can vote for the idea here: https://t.co/Zb7NKuFp49 /JE
Customer: done! thanks for the reply 😌
Support: That's awesome, Katrina! Give us a shout if you have other questions - we'll be sure to help out :) /SY
Customer: @SpotifyCares yes! back on prem. thanks to the student version being expanded to CAD ☺️🎵 | |
87e7d1adcefe607e7918a480b621b1e8 | AmazonHelp | Customer: PSA: @115850 Video is CENSORED.
The @119625 is officially D. O. A.
If I wanted blurred shit, I'll watch TV.
Users report: https://t.co/uHzbkMd72Z
Customer: I'll wait for @115850 's explanation on why @119625 is censored.
This is outrageous and wrong. Regional Censorship is unethical.
Support: Customers the choice on what to watch. When offering content, we respect our customers’ preferences while keeping (2/3)
Customer: @184604 I really can't believe you would censor content. It's OUR choice to watch stuff and if people are offended it's their fault for watching it! | |
86a12c8e715b27a9f2f5dfb2ca04599b | airtel_care | Customer: please I need your assistance @airtel_care. Am unable to activate the polcom plan on my polcom SIM card
Support: Hello @645658, please provide the affected mobile number, code dialed and the error response obtained via DM for checks and.. cont1
Customer: @645658 I have a problem always air tel removes 50k in my account I reported to the customers care but invain 07083050044
Support: Hello @117129, kindly state the exact date the deduction occurred alongside the balance before and after the deduction was.. cont1
Customer: the deduction was happened on Friday yesterday the remaining balance was 49 naira with some kobos this thing is continue always
Support: Hello @117129, please be assured that the line has been worked on. Kindly contact us on this platform for prompt.. cont1
Customer: the old line I have abandoned is 07083050044 the new line is 09020564975 but still you're deducting my money.
Support: Please state the last time you were billed on the old line. Our sincere apologies for the inconvenience caused. Thank you.
Customer: I hope the govt will check the aciveties of Ncc because they are not protecting the right of the people from service providers
Support: Hello @117129, apologies on your experience. Please note that the service has been deactivated as requested. Thank you. ^TOwo | |
af2a3537479fe29fd03632cb89199639 | Customer: Hey @Tesco I can't be the only one that wants a Christmas pudding without alcohol! Even the "free from" is steeped in Cognac.
Customer: @Tesco try finding "Halal"e.g. Halal mouthwash... no alcohol..don't know if there's Halal Christmas Pudding... sounds multicultural https://t.co/0kEG9PtfjC
Customer: @Tesco There are no-alcohol mouthwashes, not seen one marked as Halal, though. Got a no-alcohol xmas pud this year at @tesco, no problem. | ||
6e0e2bcedc49f83183176a827fbdbf08 | British_Airways | Customer: just had to get of plane as they allowed dogs on plane and gf has asthma stranded at JFK ba disgusted
Support: Girlfriend’s health, & we’re sure our colleagues at JFK airport will do everything they can to assist you both. 2/2 ^Kelly
Customer: this was the breed and size of the dog totally unacceptable https://t.co/24m2FMx0dS
Support: unable to refuse them travel, Mark. We’re you originally booked on a BA operated or an American Airlines flight? 2/2 ^KP
Customer: we booked through ba but ba put us on American return flight
Support: travelling for the benefit of the person with needs, not for the dog. I'm sure cabin crew would have moved you if asked.
Customer: it remains the same we were being forced to share the cabin with a dog and moving does not help asmatics
Customer: @British_Airways I say this respectfully: Who's needs are more important: yours or the person with with the service dog?
Customer: @British_Airways person on the plane had the dog for company free in the cabin and yes the life of my girlfriend is more important
Customer: @344730 @British_Airways https://t.co/69eYuNTbEj | |
73de8fc74fa73ee42378ac83daba1fa8 | SCsupport | Customer: pls add a repeat button to your app on smartphones I'm having a crisis here
Customer: I'm willing to sell my soul for a repeat button pls work on one love u
Support: Thanks for the feedback, I'll pass this onto the team so a repeat function on mobile can be considered for future updates. Cheers /K
Customer: thanks ur precious💙💙💙💙💙💙💙💙💙💙
Support: Our team is always working on new improvements to the SoundCloud mobile app, so look out for updates at https://t.co/3iD9WVk0tM! /K https://t.co/GDWfbW1UsY
Customer: @484360 good. since lately the android app sure is acting strange | |
68c08690115f24d0861b6ec22cda709f | Customer: - So if a geek like me wanted to take advantage of all the cutting edge tech on your network, what device would you recommend?
Customer: No one specific reco. We continue to drive all OEMs so their devices take full advantage of our advanced network capabilities
Customer: I live in Brooklyn NY. Any progress with service coverage through the battery tunnel from BK to NYC?
Customer: Yes we're pushing to have this project done by mid next year | ||
69d9d0e886451c332971af79e6876c00 | Safaricom_Care | Customer: hi I'm Andrew Mario Pkemoi nalelia my mpesa is locked please help I forgotten my pin. 🆔 30113441 balance 281
Customer: hi im andrew mario nalelia pkemoi of id no 30113441 i recently purchase new line true mpesa agent but mpesa is not activated.it failed three times please help
Support: Please DM your phone number. ^MM | |
915bb2b3b2d4d50d813c8768995fc4a3 | airtel_care | Customer: extremely annoyed with customer care #worst ##help #loot @116329 @airtel_care 3012372181
Customer: @116329 @airtel_care @116329 @120219 really frustrating to talk to #CustomerCare @117128 .. aweful service provider #Handicap to shift because of bulk connections @325574 help, if you can! #dth
Support: @117128 @325574 Hello @117128, please assist on the issue herein. Thank you.
, | |
a015de0dacbda5c8f5cabd78f6ae6bb4 | AldiUK | Support: Our coffee pods are compatible with Nespresso coffee machines. It’s a #Christmas miracle. https://t.co/9rv1h9wQza
Customer: are your coffee capsules compatible with Dolce Gusto?
Customer: Will you be selling pods compatible with tassimo coffee machines in the future
Customer: @AldiUK I would like to know the answer to this as well please x
Support: Hi Helen, thanks for your query. If you send us a DM, our Customer Services team will be able to advise. Thanks.
Support: @138114 Hi Molly. If you send us a direct message about this product, our customer services team will be happy to check. Thanks. | |
d8d84c9e28369420445c3199528a3a58 | ATVIAssist | Customer: Triple Play Contract issues are resolved, thank you for your patience. (cont)
Customer: Just happened to me with the new 100 win Triple Play. I grinded for days... Where is my reward. I know where to look since I have been doing all of these since the game came out.... Nightmare!!!!!
Support: Hey! Please follow us and message me via DM so I can better assist you. ^AN https://t.co/c9WoAfwenP
Customer: @685795 My games have been fine the last 2 days i just earned prestige 1 rank 35 and got a supply drop my 1st time so far not having the supply drop i earned and its weird its just happening now i need a response and a fix being ignored is not ok
Customer: @685795 Ive followed and dm messaged u and no reply after umpteen attempts and i sent pics etc i need u to answer and stop being selective on who u help | |
64d4ab9dcfb32078e444a069bcba44af | VerizonSupport | Customer: This holiday, get a free MotoZ Play Droid, Samsung J3 V, LG K8 V, or LG Stylo 2 V. https://t.co/eAdqaN75Fl https://t.co/q5UQQb8MVB
Customer: almost a year later and we have yet to receive any monthly bill credits for the "FREE" Moto Z play they offered to us #verizon
Support: Let’s get you over to our partner’s @115990 and they will assist you with your wireless concerns.
^TDC | |
755ad6c6e4e35daf7abff75d087dbfe9 | idea_cares | Customer: No 4G Network in my area
Support: we were unable to contact u on ur given numbers. Please share ur available date/time to address ur query. Rgds, Mangesh
Customer: Iam already provided my available Timings and also my alternative number# This is not correct !dea is India's 1st cheating netw
Support: we regret the unpleasant experience. We will get back to you soon. Rgds, Naushad
Customer: Iam porting To other Network Tomorrow Good Bye To your cheating Network
Support: we are sorry to see you go. We will get in touch with you at the earliest to discuss the issue. Rgds, Naushad
Customer: Hello Idiot
Support: Sorry for trouble.We are here to help you.Please elaborate your concern and DM us your idea number to assist you better. https://t.co/LBfZgLCSfr | |
feafdb3d9718de23635b7adc5002acd0 | British_Airways | Support: Watch how Hanna and Tom’s New York honeymoon turned into the trip of a lifetime. Tell us your story https://t.co/t7vMxwbNys https://t.co/bSEgOf11vE
Customer: Booked 2 flights premium economy British Airways frm Florida London. The area around the seats were dirty & I had to clean this up with baby wipes as best as I could. complained & sent pictures to BA...they accepted but not one penny back from them. | |
a6562d5d0cd58dd64c9bdd51530bfa53 | AmazonHelp | Customer: @AmazonHelp, why is the convenient chat support not available in the Amazon Android app? :-/
Support: Hi, I'll be sure to share your comments as feedback with appropriate team internally for a review. ^SV
Customer: The chat support in app is now here. Nice! Dunno when it came, but good to know that it has been added!
Cc: @115850
Support: We're glad you liked our new feature! Thank you for the feedback. :) ^HD
Customer: Seems that you have changed it now. No way to chat with a real person. The bot asks me to enter a phone number for a call back 😑
Support: Thanks for flagging this. We'll consider your comments as feedback and ensure to pass it internally for improvements. ^AB | |
e4b8095afba30f8276781df3c6ec297c | Safaricom_Care | Customer: would like to reverse an erroneous airtime purchase please assist....nimecall hadi nikakonda...
Support: Hi, kindly share transaction id for assistance on reversal.^KF
Customer: Do you have tracking services say on things like laptop TVs?
Support: We currently do not have tracking services. ^RO | |
ac3eb7bd47bdbac85196100747cb0013 | ChaseSupport | Customer: 5 things you'll probably want to disinfect in your hotel room https://t.co/gAf85FWNrU https://t.co/7OhEnLJpUr
Customer: They gave me a cookie since I made a reservation. #scary #target #identified Anyone want it? :) #haha
Customer: @116016 Teller pretended counting machine was broken, shorted me $1, looked at boss for approval, who ok'd giving me my $1. #jerk
Customer: @116016 Here's the branch that tried to rip me off. See the cross on the hill behind? Jesus protects against the evil bank employees! Time's up! https://t.co/EE9FlBjkPm
Support: Hi, we've already forwarded your experience at this branch for review. Let us know if you have any other questions. ^JO
Customer: I've already switched credit cards on Amazon. Just one more payment thru the last branch in Simi Valley, CA then I'm thru!
Support: We regret to see you go. If there's anything we can do to turn things around and keep you with us, please let us know. ^PE | |
41088d231dffff1b3c5cc5718f1ea32d | Customer: night my watch went completely dead for the first time. I put it on the charger overnight and I still only see this.#help https://t.co/4HewSFc7bO | ||
11e09d04c52d1214e82c01684ed6a144 | sainsburys | Customer: OI @sainsburys WHY IS SOME WANKERS HAIR IN MY CARBONARA https://t.co/P7RDb7pWbB
Support: Hey Tayla. I'm so sorry! Could you send us the barcode and tell us what store you bought this from? Goldie
Customer: @356224 Goldie is that ur eyelash sitting in the carbonara?
Customer: @356224 Her names not Tayla it’s Taylor
Customer: @sainsburys https://t.co/N309ZWstfS
Customer: @sainsburys 😭😭😭😭 | |
10214047466b038bacf2c4f96156b4b0 | GWRHelp | Customer: on (delayed) 14:46 from Cary to London. Train so packed to point of not feeling safe. Time to consider offering more services.
Support: Hi Kieran. Sorry for the difficult conditions. I'm afraid all our available trains and carriages are currently in use. Lewis
Customer: well given how oversubscribed the service is demand doesn't seem to be a problem. How about investing in more rolling stock?
Support: New trains and carriages are being built at the moment but unfortunately it takes time to get them into service. Lewis
Customer: @345806 same every year, they sell too many tkts. Tell everyone to complain and get a refund. Might teach GWR a lesson
Customer: @345806 @GWRHelp https://t.co/m9sZ95MI40 | |
d699c74df091817d4b0605271b9d0c46 | AirbnbHelp | Customer: Help is there a way to rent my house during high season (January) minimum 5 days and rest of the year more flexible? # how?
Support: Yes you can! You can set up seasonal pricing for dates that you want to charge more for. Here's how: https://t.co/WMx1pAaesx
Customer: Good day! I have two people trying to make a booking but airbnb doesn't let them do so. Is there a technical problem with air bnb?
Support: Thank you for reporting this to us, can you DM us your email address and we can take a further look into this matter, we're here to help. | |
59228b25281f2ccb98b1595947cf12eb | AskTarget | Customer: Roarin’ into breakfast! #vansfoods #foodart https://t.co/NItHf1HJyL
Customer: I can't get my @70439 power protain waffles @116062 anymore. Where can I buy them?! My breakfast is ruined :/
Support: If you would like to DM us your zip code, we can look into what stores near you have this product! | |
7494669a5a530d596644de72844a6ba9 | XboxSupport | Customer: Hey, can our team have a follow? Already great support! Keep it up.
Support: Greetings! Consider yourself followed. Is there anything Xbox related that we can help you with? ^RR
Customer: Not really at the moment! Will notify you guys, if there is any. Have a great day/night!
Customer: @XboxSupport Hoe ass nigga begging for a follow lmao
skid
💀💀 | |
050c7ddf178b54764d5bf2354f16d5f1 | AmazonHelp | Customer: Participate in the Fitbit quiz on the Amazon app today and two lucky winners win a Fitbit Charge 2 and a Fitbit Flex 2! #AppFitnessFest https://t.co/4SLDRsbetb
Customer: Hello sir how i can see any winners in amazon app
Support: You can find all the contest results here: https://t.co/ICRkX2fNTQ ^SG | |
39ec40fa4d61561a016e821c8d1b7c95 | ATVIAssist | Customer: any update on the online connection issue for I.W. ?
Support: Hey there, we are looking into this. Unfortunately I don't have an eta on this information but will provide updates asap. ^TS
Customer: @479401 I'm in Arizona and still cannot get online for black ops 3 PS4
Customer: @ATVIAssist just checked. All good on my end. Got on.
Customer: @ATVIAssist still nothing man. Did you have to restart your router? Still getting this https://t.co/nImg5O85CI
Customer: @479401 @ATVIAssist nice christmas three 😂
Customer: @479402 @ATVIAssist kepp checking from tome to time.I did and it worked fine. Just keep the system off in between.
Customer: @479403 @ATVIAssist Any ideas guys??
Customer: @479403 @ATVIAssist I got on and then let my kid play zombies and now it won’t let me on again ugh | |
958e7f3a416ae24143984bd04d375dad | airtel_care | Customer: Do you have network issues? My line has been disconnected for over an hour. 08029078299. Your swift response ll be appreciated
Customer: it's up to an hour. no feedback from you. Kindly revert back. Thanks
Support: Hello @426056, we tried reaching you to no avail. Kindly provide an alternate number to reach you for prompt assistance as the.. cont1
Customer: is the 4G plan for 2k still on
Customer: pls o can't do data
Support: Hello @426055, please be informed that the bundle is no longer available. Kindly dial *437# which offers 3.5GB at the rate of.. cont1
Customer: my number is 08023513709 I already have credit there jst activate my Easy plan for me
Support: Hello @426055, apologies on your experience. Kindly provide your mobile number via DM for checks and assistance. Thank you. ^CIA
Customer: pls help me activate my data plan My number is 08023513709
Support: @426055, check shows that you have active data bundle on your line. Kindly dial *140# to check your data balance. Thank you. ^CIA
Support: @426055,, check shows that you have active data bundle on your line. Kindly dial *140# to check your data balance. Thank you. ^CIA
Customer: yea Tanks it was network p
Support: Hello @426055, you are welcome. | |
eed80c93bacadae3e8da693322c3bd26 | SpotifyCares | Customer: any news on an iwatch app? Which third party one do you recommend in the meantime?
Support: Hey! Check out the official idea and convince our dev team it's something to look into by voting at https://t.co/SEK4E4gi22 /CJ
Customer: @202601 If your dev team need convincing, then you have a problem. It’s marketing who should decide on this. 🙄
Support: We hear you! Rest assured, your feedback will be passed on to the right folks /TB | |
e03467b86630854ff2c61928a297a9b1 | TMobileHelp | Customer: free wifi and text #TMobileWingman #Dope
Customer: Whoop whoop! The #TMobileWingman at it again! Glad we could hook you up as you fly the #MagentaSkies K! *MelJ
Customer: so Tmobile straight ripped me off offered free iPhone than weeks later wrong plan #giftcarddenied
Support: Oh no, K. Let's check this out for you! Send us more info in a DM. *NaeJ | |
1c34790dc216b192e2c31080c0c7e1ea | AppleSupport | Customer: So not only am I locked out of my iTunes, but this update is also killing my battery 😖😡 #iphoneproblems why @115858 why?!?! 👺👺
Support: We're here for you. Which iPhone and software version are you using?
Customer: @AppleSupport iPhone 6S, software 10.3.3
Support: Let's figure out what's going on. Send us a DM so we can gather some info. https://t.co/GDrqU22YpT | |
7114b197bbd232a9fb706aa848e35ab7 | AmazonHelp | Customer: LE MAS PROVENÇAL: (1er roman) de Hartmann ABBEY https://t.co/XOV6sAPAIg via @120533
2017, c'est l'année pour déguster mon premier roman...
Customer: Merci à #Amazon de mettre les chiffres à jour !?
Support: Bonsoir, en quoi pourrais-je vous aider? ^BR | |
662269ae4b900f9363655b3ffd946019 | AmazonHelp | Customer: Estaba esperando anoche un pedido que cada vez se retrasa más. Cómo es posible que un envío que estoy pagando se demore 40 días?!
Support: Me apena saber lo sucedido con tu entrega. ¿Has verificado si has recibido un email indicándote la razón de esta situación? ^VL
Customer: no he recibido nada
Support: ¿Has contactado con nuestro Soporte al Cliente sobre este pedido? ^LG
Customer: cómo me comunico?
Support: ¿Podrías indicarnos en qué mercado realizaste el pedido ► https://t.co/nUUp5MLhYl - Amazon.es - https://t.co/Xxn35fEBwC? ^SB
Customer: https://t.co/chcr2kxtUv
Customer: Otro pedido que se demora. La nueva fecha me obliga a esperar 15 días más. Y ya me había llegado un correo pidiéndome que calificara el servicio.
Support: Lamento lo sucedido Sara. Por favor contacta nuestro Soporte al Cliente mediante el siguiente enlace: https://t.co/eJXKURvpr8. | |
70d121898b5ec65a3e9b2183e857bb22 | AskLyft | Customer: Limited offer! New users, enter code 50TWITTER for up to $50 in free ride credit. https://t.co/NsnUmfA32m
Customer: I just signed up and Lyft app forced me into another code. I wanted to use 50Twitter. How do I get this promo? @AskLyft
Customer: Just signed up and attempted to use this code and it doesen't work?
Support: Hi, there! Please DM us with the phone number associated with your account, and we will take a look for you. https://t.co/SXpdictw1A
Support: Hi, Steve! Please DM us with the coupon code and the phone number on your account so we can further assist you. https://t.co/SXpdictw1A | |
8bffd9dc86f7cc574a0d7075a271af96 | DellCares | Customer: disappointed. Just got my new shiny Dell XPS 15 and already have bleeding screen + dead pixel. Cool for a laptop @ 2000$
Support: 2/2registered owner’s name and your e-mail address along with a few pictures via DM. We will surely try to fix it at the earliest. ^MU
Customer: At least thank you for fast answering and for your help ! I'm not at home right now but I'll send you a DM later. Thanks again
Support: Sure! Please get back to us as per your convenience. We are available round the clock. ^MU
Customer: Hi, it's been 2 months since I DM you and still got no answer. Can you look at your DM please ? I send you a picture, thank you
Customer: Just saw your answer now... was expecting a dm... sorry, I'll DM you now all the informations. | |
0d39b5f30153b7d34f8aa8793cd83b54 | AmazonHelp | Customer: Guided by your cust support to place a parallel order @115850 not getting refund for Amazon Pay balance now. Order 403-2360667-1789914
Customer: @115850 why rupay debit card are not available in amazon pay they show error
Support: Rupay Debit Card is available as a mode of payment on Amazon website. Request to refresh your account and retry payment after a couple of minutes. ^SF | |
3e547ebcb677d8c2c8d858e370bf901f | HPSupport | Customer: #hpsa #hpprnt
Printer HP ENVY 4500 where do I find the WPS or WPC button ?
Support: Hi, Ingrid! I'd like to help. :) WPS button can be found on the router if your router supports WPS. If you run a wireless...1/2
Customer: I called HP Support by phone in Germany and I have to find the WPS on my Printer as well afterwards I pressed it on the router
Customer: @HPSupport Resolve technical queries related to HP Network Router just tab the https://t.co/AxFTaQEuho | |
3a7266664e91562402b482c8912de0ad | AskPayPal | Customer: Porque no puedo pagar con @115993 en @115783 ?...
Customer: @115993 @115783 ¿Qué solución te dieron? Tengo el mismo problema
Support: Hola lamentamos lo sucedido por favor envía un DM y con gusto podremos revisarlo. ^J https://t.co/MbymXn02mi | |
ac65f4edb6fd5fc8564c05e6bbc86065 | DoorDash_Help | Customer: All site issues have been resolved. Happy DoorDashing!
Customer: Can't place an order and can't remove items from cart.
Support: Thanks for getting in touch. Please DM us with your email and we'll do our best to help. | |
aeaa2aa486367589dd6a77292c1f1ac0 | AmazonHelp | Customer: @98406
this is what amazon delivered me on 30-Dec-2016 with false commitment regarding replacement. https://t.co/InlCamqfkD
Support: Please don't provide your order details, we consider it personal information. Our Twitter page is visible to public.^AK 2/2
Customer: test desc'ssssssss
Support: Hi Sergio, how can we help you ? ^SA | |
59b7897f1d2e45ffabc9e05999d57922 | Uber_Support | Customer: i don't like my last ride.... https://t.co/XYL24B86pJ
Support: Sorry to hear about the trouble, Khimberly. Please send a note to https://t.co/balq3Eyso6 and we'll follow up.
Customer: how can i report the rude uber driver that cancelled the trip of my friend. Thank you...
Support: Please have the account holder reach out via https://t.co/QsI1vsvcif. | |
d002380e48b627c8de12c92be86539e0 | CoxHelp | Customer: Help!!!! - Reference Cox TV Forum post: "TV Pixelation and Service Temporarily Unavailable", Posted by dbb, 7 Jan 2017 10:05 AM.
Support: I apologize for the delay. I see the forums post and have replied there. Thanks! -Dustin
Customer: Thanks, email sent per instructions
Support: Thanks for your email, Dave! I'm taking a look at things now and will reply shortly. -Becky
Customer: Hey your signal is having issues
Support: We would like to look into your issue. Would you send us a DM with your full address for research? -Mark
Customer: Address:
David & Sheri Buras
18 terraza del este
Harvey, la 70058
Customer: What is a DM?
Support: DM is a direct message. To protect your privacy we recommend deleting the post with your personal information and sending it via DM. -Maria https://t.co/ovAKPb0TYC | |
36553703185a2deb04f82f9bd0898cfb | TMobileHelp | Customer: Coverage on 101 Fwy in Carpinteria to Mussel Schoals is DEAD. Always has been. Nexus 5/ 6p. Friends report issue too. Help?
Support: ...https://t.co/N3fFTJ674O and send us a DM? Thank you!! :) *BrentonH 2/2
Customer: TM Used DTVNow today and went against my bwidth. I have BOn enabled. Why is this happening?
Support: I'd love to make sure everything is working 100%! Please DM me here: https://t.co/gAmFrAsnx1 *PatrickUllmann | |
51d97edefaf14e140185b7cd1440305c | ChipotleTweets | Customer: I am mad because Nut is not an option to put on my burritos
Support: Any nut in particular? -Becky
Customer: I'm talking about semen becky
Customer: @ChipotleTweets why did this never go viral
Customer: @ChipotleTweets cuz it’s real comedy and not a vine reference | |
243fd8e7ab769a20af9a7f13b5d547be | AmericanAir | Customer: Flight AA172 from LAX. Re-boarded 3 times. 10:35am departure leaving close to 4pm. @AmericanAir #AmericanAirlines #theworstairline
Customer: @AmericanAir Could this be me today? Please tell me in advance so I can work and leave later... than sit at the airport the whole day and be frustrated. https://t.co/hcwtAcyKkn
Support: We're planning for an 11:40a departure at this time, we'll continue to keep you updated along the way if it changes.
Customer: AA needs to be clear and let pssseners know that gate 50 is at Terminal 5. I see a lot of families struggling to cope; stressed connecting.
Customer: Please give us some good news. We’re hoping, waiting, wanting .... 🙏🏾 https://t.co/z4wUkhAdKH
Support: We see you're out of the gate, so we'll have you wheels up momentarily. Thanks so much for hanging in there, Manuel.
Customer: The crew on this flight was great.
Support: Thanks for the shout-out to the crew. We'll be sure to get this over to our #AATeam. | |
fa96ac1e383250900602ab6ccc06cecb | AppleSupport | Customer: #iPhone 1-9-07
10 years and over a billion sold https://t.co/tmd97kFauM
Customer: Yo, iOS 11.0.3 and I’m still dropping crazy frames on the iPhone 7 Jet Black, you surely abounded the best iPhone ever pretty quick now.
Customer: The amount of times that happens is more than the amount of iPhones Apple has sold to this day. Fix these things. My iPhone 7 is dying. https://t.co/RajhoChvrt
Support: We'd like to see how we can help with your iPhone. Please DM us the details of what you're experiencing and we'll take a look. https://t.co/GDrqU22YpT
Support: We'd love to help with this. Send us a DM with some additional information on what's happening & share your iOS version too. https://t.co/GDrqU22YpT | |
c1363ef010ad2f56881fc994dfab1f67 | AmazonHelp | Customer: Amazon Fashion: Buy Footwear, Clothing & Fashion Accessories online for M... https://t.co/tOTYO5BROM via @
Customer: I purchased 2 mobile phone. And it is not working properly. Also one of them is still sealed. And not accepting return. First you provide faulty products and then not willing to return. What if the replacement is still bad. Please refund.403-8580164-3799532
Customer: I am a regular user of Amazon. And even purchased echo, and the first time I am facing such issue and no customer care is even ready to listen. Please refund my money. And when at least one of the phone is still packed which I did bot open due to faulty first one.then y not refun
Support: Sorry about your recent experience, Neha. We'd like to check this and help you. Kindly share your details here: https://t.co/beaaDm0muc and we'll contact you soon. ^SY
Customer: I have shared the details. Hope to return the mobile soon.
Support: Thanks for confirming. We'll reach out to you soon. ^SG | |
aa40e3d7ed6fc3a6a22af2be30d1b22a | ATVIAssist | Customer: I keep getting kicked from multiplayer games after about 30 seconds and it says error code: tyche. Any assistance?
Support: Hey there, can you let me know which platform and game you are seeing this on? I'd be happy to help. ^TS
Customer: it states i have beeb disconnected from infinite warfare servers and mentions error code tyche
Customer: @ATVIAssist What was the problem with that and the solution?
Support: I see, create a backup for your campaign data and clear your cache with the steps in the following link: https://t.co/Nt2T6WMm3G ^TS
Support: Hey there! Were you having issues yourself? If so, let me know via this DM link. ^MB https://t.co/c9WoAfwenP
Customer: seems to have fixed it for now! Thankyou very much!
Support: No problem at all, if you find the need for any other assistance please let me know. Take care. ^TS
Customer: @598273 I was booted midway through a multiplayer game, error TYCHE, then wouldn't allow me to access online services. help pls.
Customer: @ATVIAssist @598273 Was there a solution?
Customer: @ATVIAssist @598273 hey, i dont think so. i want to say it was my internet (wifi). it just fixed itself or it started wrking for me after i bought a LAN cable.
Customer: @ATVIAssist @598273 y r u having probs? | |
8a47836f0013625a9b79f07889ad8305 | AmericanAir | Customer: New for 2017 - one more tier added to sub-first class boarding process...#snafu
Support: We know our changes may take some time to adjust to. We'll try to make this process as smooth as possible.
Customer: if this morning's SFO boarding process is "system wide", it is a change I am happy to adjust to.
Support: Your boarding process should always be seamless and enjoyable. This is what we love to hear!
Customer: @AmericanAir. Any chance someone here can tell me what the ticket number is for record locator XQZRKL? Already lost 90 minutes on this mess
Support: No problem, please meet us in DMs so we can provide that information.
Customer: Thanks for the reply, it is frustrating that AA Executive Plaitnum desk is not empowered to make decisions that are relatively minor. I just spent another $2,500 with American today and am wasting hours on a $200.00 change fee due to a fire that is out of my control. Sad!
Support: We know this is a very difficult situation and our team is doing everything we can to help. We're sorry we weren't able to this time.
Customer: I get it! Just sad that it has become so impersonal. AA is losing long-term flyers like me; I meet them all the time. I have moved to Emirates for APAC travel. Reminds me of AA 20 years ago
Support: We value your loyalty and sure don't take it for granted. We'd love to continue serving you for years to come.
Customer: If that were the case, we wouldn't be having this chat. Just saw this artical this morning, perhaps you can pass it on. Please don't view this as me "looking for points". I already have more than I can use. https://t.co/09AG1rqEzX | |
9a8e0bdd6dcf3bdc4268c2a6671c86bf | hulu_support | Customer: Love the way you rip people off of their service a Day early!
Support: Sorry for any frustration here. We'd be happy to help! What's going on? DM us your email & details. We'll be standing by.
Customer: HULU has absolutely no desire to accept that they're Wrong; nor do you have any interest in Customer Satisfaction/Retention. Cya!
Support: Hi Steven! We'd be more than happy to look into this for you. When you have a moment, DM us the email tied to the account.
Customer: Sorry, bit I don't understand what you meant by "DM us the email tied to the Acct."
Support: Hey! If you still need assistance with your Hulu account, please contact us by phone or chat here: https://t.co/6YdK7bvQN7. | |
83baf60923e6cc9e7bfc6c40e1f97d0e | ChaseSupport | Customer: when Will Chase support be coming to Microsoft Wallet?
Support: We'll be supporting Microsoft Wallet later this year. Stay tuned for updates! ^AW
Customer: @317078 *bump*
Any chance of a date yet? Lumia 950 here as well, and I'd love to use my Chase card with MS Wallet to make purchases.
Support: Hello, it is still in the works but no official release date yet. We'll be sure to let our customers know. ^AF
Customer: *bump* Anything yet?
Support: We understand you’d like to have this available. While we haven’t heard of a time frame, we’ll definitely keep you updated. ^JG
Customer: *Double-bump* Hello....?
Support: Hello, we do not have an update on this. Please stay tuned for details. ^WP | |
86eaea8faf54719312b078aeacb39f95 | YahooCare | Customer: I think guy in charge of the Yahoo Finance redesign(aka the end of YahooFinance) must have been transferred to Head of Rebranding Committee https://t.co/XhZq9nLQcf
Customer: So not only Yahoo destroys @115812 into a complete unusable mess of spam, now they change the API without notice, WTF... you're fired.
Customer: After being available for years yesterday @115812 decided to kill what was the last useful bit there was to that clown show... #Fuck 😒 https://t.co/aSiOgcvY76
Support: Sorry you've had that experience. You can leave your desire for that feature here: https://t.co/ikj1Fcutx4
Customer: I have and the thread was deleted.
Support: I'm sorry that you've had that experience. Unfortunately, we cannot provide support for that particular issue. | |
9be27db586c540816f23bb3e88edd9a4 | AmazonHelp | Customer: Online shopping from a great selection at Health & Personal Care Store. https://t.co/0JvdLLc1Rx via @
Customer: Two in a row from Amazon. Deliveries keep getting delayed. Being a prime member, I was denied OTD not just once. Have reported the issue before EDD but no reflection on the delivery. Still they couldn't ensure the delivery on time. I am pondering now whether to continue prime.
Customer: Worst experience related to
Order #
407-2197767-4002705
Never recommend amazon india
Customer: Don't purchase anything from @115850 They are delivering faulty products. I purchased iphone 6 10 days ago | |
9e29d83f258f477a46b62cfa8a7461a1 | AppleSupport | Customer: @AppleSupport Hi, is it possible to link my Hive lights/hub to Apple HomeKit?
Support: Hi! To see a list of accessories that work with Apple HomeKit, click here: https://t.co/5OAsDC2ye7
Customer: any plans to include @104870 in the future or is that a question for @104870 ?
Customer: @AppleSupport @104870 Homekit support is coming this year from Hive. ^Wm
Customer: @801248 @AppleSupport @104870 This year is almost gone, what is the news on homekit support please @324984 @110722
Customer: @801248 @AppleSupport @104870 @110722 Hi Jonathan, we’re working with Apple to make Homekit & Hive integration happen, but we’ve no times scales just now ^GF
Customer: @801249 @801248 @AppleSupport @104870 @110722 I’ve bought 3 @115833 after getting fed up of waiting, gotta say they work really well
Customer: @801249 @801248 @AppleSupport @104870 @110722 You said this year, c’mon guys...
Customer: @801249 @801248 @AppleSupport @104870 @110722 @115833 I love my Echo (and dots) too Craig, so simple and just getting better & better with every update 😉 | |
b1f0856c208ac299125ab681093e2e49 | AskeBay | Customer: @126021 @108748 @AskeBay
Hey I am facing problem in refunding my amount can you help me out?
I was force to keep item 😡😡
Support: Oh no! What exactly happened? Please let us know more details, you can also send a private message. We are happy to help^CT
Customer: @788845
I have again mail regarding the issue.
I want to return item due to its not satisfactory and want my money back.
Customer: seller is not responding i send item back bt they denied to received. ebay is also supporting them.Where is customer satisfaction? | |
ac852511abe6839f26b1a00ad1488f9a | O2 | Customer: The most #horrific #service from @O2 at #tooting after they have failed to declare missing services of the contract to me. @126023 next
Support: Hi there, what's happened? Can you please provide more details? https://t.co/Xe5i4kfJ97
Customer: I will provide all details and post them on social media at the same time . You should be accountable for the service your #managers provide
Support: Did you check the terms which would have stated it was a business account? Let us know.
Customer: I don't know the difference between personal and business. I am not a business. Seems that I am limited as a business customer.
Support: When you signed your contract, it would have stated this was a business contract that you were taking out.
Customer: Your rep. Did not mention that. It was not a service that is specified as it is an additional service. You misled me
Support: We've replied to your DM with more info.
Customer: just confirmed that they will not #assist any further. Please #people - #think twice before #signing or #renewing with them @126023 #Fail
Support: We're happy to look into this further, if you'd like to raise a complaint via the link we gave you.
Customer: You have all the #information you need to pick up the #phone and #call me. Let's see you make an effort
Support: If you'd like to escalate this further than the store manager, you can ask to speak with their manager or log a complaint.
Customer: Your handling of this is a #disgrace . Your #comments here are #embarrassing. Your service is #appalling . But you still think you are right
Customer: @O2 Did you get anywhere with this | |
aaa425d6791418dd815f9a6b9dc917dd | Tesco | Customer: Prize winning leek in my grocery delivery yesterday! #giantveg #5aday https://t.co/ZfupxHoTRN
Customer: Another prize winning leek from Tesco! Honestly what am I supposed to do with that. Most of that £1.50’s worth of giant veg is likely to go in the bin 🙁 https://t.co/lwdXPjA1V9
Support: Oh dear! Sorry about that Louise. I'd like to log your feedback, can you please DM your full name, address and email so I can access your account? Thanks - Emma | |
a8495b97872d9be703d45677ca1ab080 | GWRHelp | Customer: Big shout out to Kirk the onboard guard who helped us get our tickets on the 2202 North Camp to Gatwick. #superservice #topbloke
Support: Hi Jessica. Glad Kirk was able to help today. I'll make sure his manager gets to read this. Natalie
Customer: @40301 @336768 https://t.co/dDC1efxBz7 | |
aa7279c26c50d4d659807ac8fe34c66f | GloCare | Customer: do sth abt ur ntwrk's poor voice clarity n instability.Hav complaind since Nov abt dis.May b u don't care.
Support: We sincerely apologize for the inconveniences. Please provide your number, exact location, device type and error message. K.A
Customer: Ewupe sango Otta,infinix hot,poor voice call n horribly slow internet dat switches btw 2G n Edge instead of 3G.
Support: kindly ensure your network is not on automatic but set to 3G only ~ OO
Customer: 2/2 as I had 2 loan it 2 a friend who is not even using it 4 an MTN modem.I can't check my acct bal since yesterday.
Customer: I think ur advice is working.y hasn't anyother person told me dis 4 abt a yr now.Can I apply dis 2 glo bolt modem?
Support: Yes you can. UO | |
5fa12747a31ef404e5cae9eee7b2fa3a | AlaskaAir | Customer: Dear @AlaskaAir How do I transfer Virgin America Travel Bank dollars over to my Mileage Plan account?
Support: Hi Irfan, you should be able to use this link: https://t.co/d26vO8Eckd -Linnea
Customer: that link only supports transferring points, not "TRAVEL BANK". See screenshot of @VirginAmerica portal. How do I transfer those? https://t.co/a28m4eE6BE
Support: @VirginAmerica At this time the Travel Bank can't be transferred. Apologies for any confusion. ~Angel
Customer: @504335 @VirginAmerica Hi, do you have an update on this? What happens to my #VirginAmerica travel bank after 2017 when Alaska fully takes over?
Support: At this time there is no additional information. I apologize! -Jordan
Customer: @VirginAmerica If I don't use all of my #VirginAmerica travel bank by the end of this year, would I risk losing all of that? | |
ef568bdb26534494c33cd48ee1b1189d | sainsburys | Customer: thanks for the v. fresh & v. appetising pomegranate https://t.co/hKHw3Gktej
Customer: Thanks for the great customer service.. This is why I now shop with @AldiUK
Support: Sorry Jonny. Can you DM us via the link with some more info please? Lauren https://t.co/MdMtnTlX6H | |
a37618e5241ef99bb7f5f9d2ad1b5234 | marksandspencer | Customer: Your sponge:cream:custard ratio in your trifles is all wrong. Utter shambles of a classic British dessert.
Support: What's your ideal sponge:cream:custard ratio? We'll advise our Food team :)
Customer: First off you can't be having the sponge on the top, madness. Secondly, I forgot to include the jelly. Thats my bad. Cream 1: Custard 2: Sponge 1: Jelly 3. I think thats perfect. I look forward to seeing the results. Honestly.
Support: Thanks, we'll get this passed on for you! | |
d0f989aa1e79ae8907ca9d75dd02f568 | BofA_Help | Customer: disgusted with bofa.
Support: Hi, please let us know if you have a specific account related issue you would like us to assist with. Thank you. ^am
Customer: I have struggled with this brand since 2009 when all the loan crap began. I am owed back insurance of $3,000. I get no help
Support: Please DM your name/zip/phone/account type and we will contact you. ^am
Customer: is this a DM?
Support: Please follow me, and on your home page click on the Person Icon to send us a DM with the requested information. ^ig
Customer: I need to know who the new loan service institution is. I got a letter to call just advise me here.
Support: Hi, please click the link below to DM your property address. Thanks. ^th https://t.co/CoOXedUuUC
Customer: 301 Woodlands Court Hartland WI. We need to talk. State of WI is not happy
Support: Thank you for your reply. I will connect with you today. ^th |