conversation_id
large_stringlengths 32
32
| company
large_stringclasses 109
values | conversation
large_stringlengths 10
82.4k
| summary
large_stringclasses 1
value |
|---|---|---|---|
3bebb519106724b068a66eae3bf9ac46 | SpotifyCares | Customer: i love spotify but spotify premium costs too much
Support: Hey! If you haven't had Premium before, you can get our 30-day free trial at https://t.co/WB5TSxRfDe /CA
Customer: yeah but i dont wanna give out my credit card number bro
Support: Hey Jimmy! If you cancel the free trial before it expires, you won't get charged. You can find the steps here: https://t.co/vQ84Itly5L /LO
Customer: It still asks for a card though,, and I don't have a card.
Support: If you don't have a credit card, you could give other payment methods a go. We have more info here: https://t.co/RywgYiE2hX /DR | |
357a0729f3eec182197d8b6f31de41d0 | IHGService | Customer: Because it’s always #coffee o’clock. #Staysmart Pictured: Holiday Inn Express & Suites Aurora - Naperville https://t.co/gUaoFWJxOA
Customer: All good except my expensive outer jacket disappeared from the room. #checklostfoundholidayinnaurora
Support: Sorry to see this. Pls DM us with your complete booking and contact details so we can follow-up. ^jl https://t.co/2rT0l9N9Cu | |
4633a1c64286c75fb251a021423b2169 | AskLyft | Support: Please feel free to contact our support department by visiting our website at https://t.co/r4iGZmawS7.
Customer: Call me at3133340070
Customer: I live in Detroit,Michigan I want to re set my application for express rental I paid $250.00 holding for services did you want copy of DL
Support: Please DM us so that we can look into your account. https://t.co/SXpdictw1A
Support: Please DM us your account information and we'd be happy to look into this. https://t.co/SXpdictw1A | |
4d6ce88b532ea0482d008d16def563d6 | Ask_WellsFargo | Customer: .@116827 instructed some of its employees to stop cross-selling products to customers. https://t.co/0GDp9Dz4ji https://t.co/ZRTZc1QYiH
Customer: @116827 / Wells Fargo stole $250 out of my savings, Im disabled and had a hard time saving that money, they're crooks
Support: We can review your account, Larry. Pls DM us your full name, phone #, and address (no acct #). ^NA https://t.co/ZeoisfT5sw
Customer: , Larry Carmody
P.o. box 1413
Key Largo Fl
33037
Support: Hi, Larry. Please delete your tweet which contains your personal information for security reasons. DM us your updated phone number so that we can proceed. ^HE https://t.co/q1oBDuYAdh | |
5d899189508d1fa37f79795555e192f7 | ATVIAssist | Customer: Hello I have a problem with a game black ops 3
Support: Hi there, how can we be of assistance today? ^SP
Customer: Oh thx no problem | |
d764026c70e8d9ffbbe6dee56bb219e5 | British_Airways | Customer: Been on hold with call centre 30 mins is this normal? I spoke to someone 20 mins ago said he'd put me on hold for 2 mins!
Support: Sorry for the delay, Mark. Did you manage to speak with someone? ^Jamie
Customer: 1.5hr to reach u told I didn't need to contact although I received an email telling me to contact BA __email__
Support: Hi Mark, sorry what do you need help with. We're following you if you want to DM us. ^Jane
Customer: Brilliant example of customer service - use a load of technical social media language and assume you customer knows what to do with it.
Support: We're sorry for any offence caused, Mark. We'll pass your comments on as feedback. ^Steph | |
4eb544060a977bd905a6dacce9361d06 | GloCare | Customer: I got this again after the first message sent to you pls explain all to me @GloCare https://t.co/BGF3b0OOT1
Support: Kindly forward your number for clarification. SO
Customer: 08079974767.Thanks
Support: We apologize for any inconvenience you may have experienced. Please describe the exact difficulty. Thank you. UO.
Customer: No issues... Just want to know which match you guys are showing for us tonight | |
f342b7f9968ab514b1b05d8c17109f40 | HPSupport | Customer: HP Spectre w/ Intel Core i5 - Power has never looked so thin. Get yours today. #ReinventObsession https://t.co/Pp31yT37qp
Customer: HP sucks! My husband insisted our last 2 computers be HP. He says that they are the best. NOTHING but problems w/ both! Such CRAP!💩💩
Support: Hey there! Maybe I can help. Do you have the product number and Windows version? What is wrong with the computer? ^Tyler
Customer: @HPSupport @173014 I replied to your email and never heard back.
Customer: @HPSupport @173014 Where do I bring it? I live in Saint Pete Florida. | |
4ed5a8a5e27bdc14d3155d6d70b9066a | sprintcare | Customer: .@115714 @sprintcare I'm guessing from your lack of response that you don't care to address the poor customer service I experienced 9/11
Support: We hate to know you feel this way. We apologize for any inconvenience caused. What seems to be the issue ur having? We care.SO
Customer: . @sprintcare @115714 2nd Insisted they could not activate nexus 5x or 6p when I know it is possible & instructions are on https://t.co/4xQfn9RFMx
Support: Hey, thanks for reaching out to us. Please send us a DM for further assistance. -RW | |
91bc542cf4dbbedd0880be4689edb16c | Uber_Support | Customer: has got me about to jump off a bridge. They keep messing up my account. #moretroublethanotsworth
Customer: Once again you've managed to mess up my name on my account. Who keeps messing with this?
Support: Happy to follow up! Contact us via https://t.co/ILb6VgllH9 so we can connect. | |
4a958d5772f0deed56727e6809a5117e | idea_cares | Customer: Idea broadband service is poor... pls stop services if you cant provide quality
Support: we regret the inconvenience caused. Please DM us your contact details so that we can assist you. Rgds, Abhijit
Customer: Idea broadband service is worst, unable to dial customer care no. from any VF no. shall i need to buy Idea services to call Idea callcenter
Support: You can also email us @ __email__.(2/2)
Rgds,
Darshan.
Support: Apologies for the trouble. Please dial our toll free number (18008331111/ 18002700000) for assistance.(1/2)
Rgds,
Darshan.
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care | |
68bb2321db0a7fbce3c2a45d008268bf | ChaseSupport | Customer: do you sell shirts with your company name on them bc i would buy several
Customer: ^^ please let me know about this
Support: Thanks for reaching out to us. We don't offer any shirts for sale at this time. I'll forward your request to our team. ^AW
Customer: any updates on this front? | |
7dbf55bc7c1bac8c49e09a57cd7c58b7 | sainsburys | Customer: I thought @sainsburys had agreed to stop selling the Sun in Liverpool... confused to why there was some on sale in central yesterday
Support: Hey Tom! Can you confirm the store for me? https://t.co/OLFq3Eg2f3 I'll feed this back to the team. Thanks, Ash.
Customer: sainsburys local - central station
Support: Hi Tom, this one: https://t.co/VRGF9EG42K? Amanda.
Customer: yeah
Support: ...However, we must equally respect the choices of those customers who do wish to buy the newspaper. Ash. 3/3
Customer: @759372 Better late than never! | |
23505d492b91a116609cd11fcecc8827 | ChaseSupport | Customer: This is getting frustrating! Whats the point of having me put in my password,make me update,then put my password in again? https://t.co/8bc3hme8A6
Support: Hello, we understand your frustration. Can you please uninstall and reinstall the Chase app? Let us know if this works. ^WP
Customer: it has worked sorry for late reply
Support: That sounds good! Please let us know if you ever need any assistance. We're here to help. ^CA | |
7ca84f7de225bcb643f19c479ffee1fe | NikeSupport | Customer: Buenos días. La App no registró mi actividad física. Edite los datos pero no los sincronizó con Nike fuel.
Support: Hola, te sugerimos que nos contactes en https://t.co/Eps2PFzjll para llevar un seguimiento de tu caso. Saludos.
Customer: Ya está solucionado. Muchas gracias | |
077d1e35bd7d1756ae788d4e264e8183 | AmazonHelp | Customer: Hii i bought a psn card like 1 hour ago but the status still in pending verification whats the problem?
Support: Pending Verification means we are verifying the payment method, digital orders can sometimes take a few hours to go through. ^SF
Customer: Is 7 hours normal for Xbox codes? It was bought with amazon gift codes? 2 x £50 @ 9am today.
Support: I'm sorry for the delay! The Pending Verification status can take up to 12 hours. Please keep us posted! ^TR
Customer: Ah OK brilliant, thanks for the info, couldn't see it on an FAQ. | |
440e3c063d8318c976afb8067308b5a5 | AppleSupport | Customer: how do I delete apps if this is what shows when I press and hold an app https://t.co/R47Tz6nsA7
Support: We can take a look at it. Which device and what version of iOS are you currently using?
Customer: iPhone 7, 10.0.2
Customer: @AppleSupport Maybe a good idea to update to iOS11 too #JustSaying
Support: In iOS 10, touch and hold the app lightly until it wiggles. If the app doesn't wiggle, make sure that you're not pressing too hard.
Customer: @AppleSupport Maybe I couldn’t in TWO THOUSAND SIXTEEN
Customer: Wiggle like this🤔
Customer: @414169 https://t.co/HDb2OrI9OU
Customer: oh wow!! I didn't know the phone could tell how hard I was pushing down. That's amazing, thanks!
Customer: @AppleSupport But u know #JustSaying
Support: We're so glad to have helped you.
Customer: @414172 Haha! Look at this | |
f35120a3222430ef6e3670ad042c026b | AmazonHelp | Customer: Heu ça marche pas le linkage de mon compte @120533 #premium & @54689 #prime Nous ne pouvons pas activer Twitch Prime sur votre compte.
Support: Bjr et désolée :( nos équipes techniques travaillent sur ce problème, nous en espérons la résolution rapide! Merci à Vous :) ^DY
Customer: Tjrs pas réglé les pb de compte ? car perso ça marche tjrs pas !
Customer: @AmazonHelp Salut ! Une solution a été trouvée ?
Support: Bonjour, rencontrez-vous un souci avec Twich Prime sur votre compte ? ^MH
Customer: Bonjour
"Nous ne pouvons pas activer Twitch Prime sur votre compte.
Veuillez réessayer plus tard."
Ça m'affiche ça lorsque je clique
1/2
Customer: @AmazonHelp j'ai le même soucis, si tu as trouvé la solution, je suis preneur
Support: Bonjour, je suis désolée pour cela. Je vous invite à contacter le service concerné via ce lien : https://t.co/1thqWtqfOc ^FA | |
c47ed56933e7dfdb92665087ce0a6b06 | Safaricom_Care | Customer: i have bought safaricom line and unable to activate m pesa.
Support: Hi, DM the number, your name and id number we check and advise. Do you have the start key already? ^NJ
Customer: please refund My buddles I have purchased 75mbs .within a minute iam receiving a message my buddle balance is below 2mbs
Support: ...you to access billing here�https://t.co/YIF9X1BJXQ.�^KD
Support: Hi, please check tips on how to manage your data here�https://t.co/WGlXTp1nzl.�https://t.co/sMCd3Dap6C��We will also like... | |
4dad4dd47e8414eca6fe00e791c85772 | AmericanAir | Customer: An "emotional support" dog is having a massive fart attack behind me on my @AmericanAir transcon flight. Nose plugs please! #emotionalfarts
Customer: 13 months later, guess who is on an @AmericanAir flight with emotional support dog full of farts? Fear not, tho! I now use American Way mag!
Support: Is it the same dog celebrating the anniversary? | |
6a46b8f208c490350bafe67f0a7e72d3 | Uber_Support | Customer: توصيلة مجانية من اوبر https://t.co/JFieRkyiO6
Customer: @Uber_Support I need to make a complaint against one of Uber drivers in Egypt. Whom should I contact
Support: We want to follow up right away, Sam! Please send us a note at: https://t.co/sKZsBXPxp7 and we'll connect ASAP!
Customer: You simply care about the system more than you care about customers , I will not continue playing your stupid game
Customer: Ok , after couple of days of exchanging emails and messages it appears to me that UBER support is a myth .
Customer: I will delete the app and I will never use it again because I am now sure that your support system won't protect me if anything happened
Support: Hey Sam! Can you please send us a note with more details so we can follow up. https://t.co/BkapG4aV5P | |
833028d4396d31066a186c1e48da57d1 | hulu_support | Customer: Please, one of you, get The Fresh Prince of Bel-Air. @116602 @115940 @115821
Support: We'll share your request for The Fresh Prince Of Bel-Air so you can chill out maxin' relaxin' all cool on Hulu.
Customer: Guys, c'mon | |
ced1e1bb7ae8715f5a3b7a9c7fcab352 | ChipotleTweets | Support: Call of Chorizo: Modern Bowlfare https://t.co/sXkjUWwbiE
Customer: BRING BACK CHORIZO
Support: It may be gone, but not forgotten. -Tay
Customer: Lol you forgot it with the queso stop lying | |
987974f9966d946d296df8684dd7371c | Safaricom_Care | Customer: their is alioe i misplace .i tried to renew but it was in vain that noz is 0792166439 id noz 33041721
Customer: call me for money reversal 0725601711
Support: Apologies for delayed response. We believe that you have already been assisted with the reversal. ^KL | |
9e5a1282a2176d88be14b804ad81fdcf | Uber_Support | Support: Issues with in-app support & https://t.co/9zsMJLgD59 are now resolved. Still having trouble? Send us a DM so we can help.
Customer: my app isnt adding up my rides and hasnt all day. is that resolved?
Support: Should be! If you're still unable to see these on your account tomorrow, send us a DM so we can take a closer look.
Customer: @579654 si soy ramon daniel benitez gracias
Customer: @579654 Nesecito que me Ayude a abrir mi aplicacion
Customer: @579654 Me podrás ayudar | |
fede3ffb15a5ee65bee32103b147a8c6 | GloCare | Customer: av defrauded me by debiting my post paid line with a borrow me credit charge claiming I borrowed in May and they deducted in Oct.
Support: Kindly provide your phone number for checks. Thank you for your patience. UO.
Customer: "@GloCare: @577670 Kindly provide your phone number for checks. Thank you for your patience. UO." -- 08075919907
Customer: @GloCare Boss | |
700ba15209c8f8f0d6c00d19ebe703b4 | AskVirginMoney | Customer: Yo @122467, tried to register my credit card within #AndroidPay and it's flagged as an unsupported card. Any plans for support?
Customer: Hi Craig. We're looking into Android Pay, but no news yet. We will post any updates here and let our cusotmers know too. Thanks ^SM
Customer: Has this happened yet? I don't understand what the hold up is!
Support: We've got no news to share yet but we'll be sure to post here if that changes! ^AR | |
10f9fe3ae08e7f70b798f782184a43ff | Safaricom_Care | Customer: plz call u Hv my no in dm
Support: We have replied to your DM. ^WP
Customer: can't access it need ur @12286 to call
Customer: @Safaricom_Care @12286 nk onln afv | |
5a367bad5af3347f6936313cd87b5d45 | AppleSupport | Customer: Is family shared iCloud storage a functionality I can't find or is this something that doesn't exist (yet)?
Support: We'll happy to work with you and answer your questions. Please DM us where we have more room. https://t.co/GDrqU22YpT
Customer: Did this become a thing yet? I think it did but I can’t find it.
Support: Hello. This is true. You are now able to share iCloud storage with your family. Look here: https://t.co/TnyKbijxSd | |
b4dee53c65f257205c570dfffc50cd6d | BofA_Help | Customer: live in Venezuela and i need transfer money to another account . I have never done this before.
My debitcard expired
Support: I'm following up to see if there is anything we can do to help. Please DM the requested info if you still need assistance. ^dw
Customer: my name Luz del Rosario Flores Zip code 37179 phone usa 6157907812 phone Venezuela 00584143068106
Support: I called and left a message for you. Please DM the best time for me to reach you so we can see how we can assist. ^dw
Customer: i could call customer service from Venezuela to usa and they solved my problem. Thank you very much for your help
Support: Thanks for letting us know. Our International Collect # is 315.724.4022. Please let us know if you need further assistance. ^dw
Customer: i ask for.a safepass the 28th of december when i Will received It? Thanks foro your help
Support: Hi Luz. SafePass cards may take 7-10 business days to receive. For more information, please visit https://t.co/zH7xYi13Me . ^da
Customer: thank you very much for your help
Support: You're welcome. Enjoy your vacation. Have a wonderful weekend. ^da
Customer: good mornings. I have a checking account in usa and plannes to travel to Madrid. Can i use my debit card there? | |
f0e0fd588313af2494ebd36617389c2a | NikeSupport | Customer: Nike Air Zoom Structure 20. It’s stability that’s not slow, fit that’s not fickle. Shop now: https://t.co/6PGV2PbDIl https://t.co/awa92e80r4
Customer: .@129913 I will keep writing every day until it is put back! We need that cheering feature! Put it back, I tell ya! Put it back!
Support: We appreciate your input. Your suggestion has been passed on to our team.
Customer: In Android, how does the auddio cheering feature works? There is no social media sharing option there. I activated it but, now what?
Support: Here to help, Javier. Just to clarify, are you looking for your friend to send you Cheers while you're running?
Customer: actually, was aiming for people from my faceobok/twitter accounts. Is there a way to do that?
Customer: Hi Nike Support! Me again! Thinking you may have missed the last message. Is there a way for my facebook/twitter followers to cheer me up through these platforms instead of through the app?
Support: Please give us a call at 1-800-379-6453 (8a-5p PT, M-F) to assist you further, Javier. | |
a986da43f1ba614d648cbf6e8ccb061a | AskPapaJohns | Customer: Last time I asked for refund from a restaurant was five years ago. Your pizza was that bad.
Customer: Papa, I need the refund quickly.
@713
Support: We're so sorry to hear that! Please DM us your contact info and we will open a ticket. Thanks! | |
449bac84076611cb2e53e2b502e3f826 | ChaseSupport | Customer: Any updates on your Microsoft Wallet support? It's said "Coming soon" for a while now. https://t.co/C2BU3Z1WSH
Support: Hello, we plan to support Microsoft Wallet next year. Please follow us for updates. ^MM
Customer: @205898 I'm also a Windows Mobile 10 user, who is a long time Chase customer that would love to have Microsoft Wallet support added.
Customer: @ChaseSupport I think it's safe to say at this point that if it hasn't happened yet, it'll never happen. | |
2a4a9d52e80271628db3a1759e0fc2cd | SpotifyCares | Customer: when will the lyrics feature be available again? been off now for ages :-(
Customer: Lyrics are Still unavailable lol
Support: Hey, we hear you. Any updates will be posted at https://t.co/osebD49Qxe. We'd recommend voting to support the idea, too 🙂 /AC | |
af0a77b0eb6b72d0bb9b3a1e4d902a1f | Safaricom_Care | Customer: hi my mpesa pin blocked yesterday and have been trying to reach u but no response. please may you help to unblock..
Support: Hi, kindly DM your affected number, full name, id number and mpesa balance we check and advise. ^KT
Customer: 0706556830, Johnstone mutinda kimeu, 29431261, balance is around 1200
Customer: thank you for your assistance
Support: Very much welcome.^LA
Customer: hello, how can valid storo bonus be depleted before been used up??
Support: Hi,DM us your number we check and https://t.co/qU3JuKHXEK can also register your number here https://t.co/YIF9X1BJXQ to check billing.^UA | |
3c04dfcbf452de582007c55d67331346 | Customer: Wells Fargo Chairman, CEO John Stumpf retires; Board of Directors elects Tim Sloan CEO, Director: https://t.co/RgDNYmm1U5 | ||
94c92c5342d7ffe46232bde11d56c3ae | Ask_Spectrum | Customer: Worst service and technology ever! Mid 90's dial up speeds for weeks, and no end in sight!
Support: Russ, Our apologies for the service issues. Have you tried the troubleshooting steps found here? ... https://t.co/KtVb7ghnEI
Customer: How will resetting my modem fix YOUR network??? Been there, done that!!!
Support: We'd be happy to look into any service issues you may be experiencing. Can you please DM the name, phone #, and the full service address on the account? ^LG | |
dde28c4f1f02239c00712b25c4bd1f5c | sprintcare | Customer: Can you switch a Verizon phone over to sprint?
Support: Good morning. Allow us to ask, by phone do you mean the phone number or the device? Let us know to further assist you. WR
Customer: The device
Support: Hey Amy! Please shoot me a direct message, so that I can further assist you. - LP | |
933cc10051289ecf2547d8920a09bba8 | GloCare | Customer: An iPhone made you do that😂😂
You no go like use your android in peace 😴😴
Nasty behaviour mehn 😴😴 https://t.co/mjkt7Xn142
Customer: @85257 since 4:30 I've been trying to watch this video but @117627 @GloCare won't allow me and it's on 3G o
Support: Good evening, we apologize but please check your connection settings, data balance, select 3G only and retry. Thank you-SG
Customer: what next sir/madam https://t.co/whJpLIchHt
Support: Good evening, we apologize but please check your connection settings, select 3G only and retry. Thank you-SG
Customer: H+ is 3G abi? 6225MB is 6.2GB abi? Still not enough to watch ordinary twitter video 😪just kill me na https://t.co/zLvXSY4HsO
Support: We apologize, again, check your SD card memory level. Thank you-SG
Customer: is this available storage space enough sir? Or should I buy a hard drive https://t.co/DVI4EwmfBm
Customer: @632500 Memory level for network service??..what???😂
Customer: @GloCare Ah hahahaha hahahaha hahahaha... This man sef
Customer: @GloCare @632500 Memory level for data network 😂😂😂😂 | |
801fc399d509f26c9b11992193609abd | Customer: Xbox oneise, where can I get one for my 9 year old son @117331 @115786 @XboxSupport @204967 | ||
70ccf001e42cc3dfd5802108deb72f44 | ChipotleTweets | Customer: #Chiptopia paid off 😍😍😍 https://t.co/KSOrj4NMDV
Customer: Bring back #Chiptopia, @ChipotleTweets https://t.co/xnmvYPJnwV
Support: No plans for round two of Chiptopia. Sign up for our text/email blasts so you're first to know about new promos/freebies.-Sam | |
e4c322290e2332820611965ee694cb93 | Safaricom_Care | Customer: Hi kindly assist me to replace my line my no is 0728685590...lost my phone n I can't remember my previous pin
Support: ..we will call and assist. ^KW
Customer: Hi av been trying to open an mshwari lock saving account but inakataa kindly assist
Support: M-Shwari system has an issue and we are working to resolve with the utmost priority. Our apologies. ^KD
Customer: Av tried the same thing today but stl it ain't working what might be the problem? | |
5d4d79fc1d04480421732385a518d36d | sprintcare | Customer: Life’s better when shared. Buy one LG G5 on Installment Billing & get the 2nd one on us. Make someone’s day. https://t.co/I0zB1Nnu6A
Customer: Life' better when you don't sell thousand dollar, carrier-locked cellphones to an unsuspecting consumer. If you ask me.
Customer: @115714 1
Customer: @115714 I ain't gonna argue with ya: you gonna find out the hard way
Support: @815754 Please let know how we can assist you? We would love the chance to turn your experience. CM
Customer: @815754 You love 💰 💰 💰. Don't try your lame fronting on me. I spoke with Steven Shoecraft - said too bad so sad @115714 sucks!
Support: Allow us to help. DM us your mobile number and a brief explanation of the issue you're experiencing. We are here for you. AD
Customer: And your coverage is stil sporadically impaired geographically
Support: How long have you been experiencing issues with your service? Are you having difficulty with your calls, texts or data? - JF | |
9927c9a0558395b6b2d7a2e8868392fc | AmazonHelp | Customer: Hello @115821 ,received an email about my order not shipping because I have to fax you information. I do not have a fax. what do I do ?
Support: A friend, family member, or a local business may have a fax machine available for you to use. ^JR
Customer: Well not that I know near me.
Why do you need that ?
I just wanted to order and now my account is locked !
Support: Our Account Specialists will be able to assist you better with this. Please be sure to fax them all the requested info. ^JL
Customer: Well it seems it has been fixed.
Thanks for the fast answers.
Customer: @AmazonHelp wait did you fax the information ???? | |
20752e4c2a58ee3072a554354e485ca6 | Delta | Customer: I need help with scheduling multiple trips between ATL & DXB
Support: Hi Ed. Please reach out to our Reservations team at 1 800 221 1212 and they will be happy to assist. *CM
Customer: I had a very bad experience with my Delta flight in July this year.
Support: Hey there Ed, we're sorry to hear of this, and apologize if our level of service fell short of expectation. *TLT | |
20b28cf4b37f1cdf7d6959215b8a79c3 | AskPlayStation | Support: We're aware that users are experiencing issues logging into PSN. Thanks for your patience as we investigate. https://t.co/0H0knweLYq
Customer: I'm having trouble right now!!!!!
Support: Hello Terry. Sorry for the delay. How can we help you today? Please provide us more details. | |
502cc2c94be1a7c4ca7ef25b8b50bc04 | TMobileHelp | Customer: Got my #Pixel! Popped in my @115911 SIM & it WORKED NO PROBLEM! LET'S ROCK! https://t.co/dsCbe4jvup
Customer: @632 @115911 I hope yours works better than mine. For the 2nd time MINE DIED!
Support: Hey Linda! DM us and we can take a look to see whats going on! *MelJ | |
44a0a005daad4f8d93664ea57578c698 | AppleSupport | Customer: when ur mom reads ur emails https://t.co/2Gdm38DnSL
Customer: how am i️ just seeing this now omfg
Customer: @115858 @AppleSupport how do I fix this. fuq ios. 11 https://t.co/zu7RJBORSU
Support: We've received your DM and we'll be glad to follow up with you there shortly. https://t.co/GDrqU22YpT | |
6806c346d8435a86d44bc0dcde55a122 | Safaricom_Care | Customer: thanks for your concern to customers
Support: You are welcome and we appreciate. ^AO
Customer: Hae customer,I have tried to access my mpesa services but am told it is unavailable kindly assist me,
Customer: Hae customer,,kindly give me direction on how to set my bonga pin,,I have tried several but all in vain
Support: Share with us via DM your number, names, ID number and m-pesa balance https://t.co/jF6LqBUAqM ^ED
Support: Hi, dial *126#ok then set Bonga pin. If unable to, DM your number and the error message for assistance. ^MC
Customer: I have done the same as you instruct me but it fail..."error is that,your ID number and my last direct last top up amount does not match,,advice me"0716855581
Support: It was great talking to you Hillary. ^MU
Customer: thanks customer I appreciate your concern to us as customers,,I was fully assisted,,
Support: We appreciate your continued support. Thank you. ^NO | |
33831a6005613442a4dfed4e0945ab1f | AmazonHelp | Customer: i ordered a redmi note 3 by date 4/10/2016 wd order no 404-2154343-7283502 bt next day i got sms by amazon dat ur order are cancle
Customer: @AmazonHelp

I am unable to connect customer care on its number. How can I talk to receive duplicate bill.
Support: That is unsusual, Kamal. Did you try reaching out to us via: https://t.co/JI6wnUFaHE ? ^KS
Customer: I try everything but don't contact customer care service
Customer: How to get duplicate bill ouer old mobile phone
Customer: I don't get customer care service to get ouar salutation
Support: We understand your concern about the invoice. Please refer here: https://t.co/cjTy9s9i4a for steps to download invoice. ^SV
Customer: From my Oder don't show invoice | |
14f2d3e5f33b207981e2e7a342c6f676 | ChipotleTweets | Customer: When u and bae are obsessed with @ChipotleTweets https://t.co/n5VtTVrKmF
Support: This is the best! -Tara
Customer: @479414 I made this gimme free burritos pls | |
36a022de82791c2f1d5a4153eb656de2 | ChaseSupport | Customer: PAY TO PLAY. https://t.co/nC7KkHDtGX
Support: For security, please delete your public message containing the personal information. Thank you. ^MS
Customer: @424330 LAUGHING MY BUTT OFF! HA HA HA HA HA
Customer: @424330 Ha ha why?
That way a thief can know what it feels like being stolen from
Support: Hi, we see you mentioned us in your tweet. Feel free to reach out if you should have any account-related questions. ^JO
Customer: @424332 Jo, I Believe We've Got All We Need | |
a274115e1d6a7a93230cabe45011b1a8 | Tesco | Customer: Dear @Tesco, just a few hours have passed since I left London, but I already miss you + your £3 meal deal. Why aren't you coming to Berlin?
Support: We miss you too Pat! Are you planning to come and visit again soon? - Lloyd
Customer: Hi y'all, I'm back and so happy to spend all my money on your £3 meal deals <3 | |
224d4024bb709bb2fc45fe594dbc5c08 | AskLyft | Customer: We’re testing two types of membership passes in select markets to help you save on your November Lyft Line rides: https://t.co/fW2Bk6wjNF https://t.co/fhpL3nIUrg
Customer: Do you guys offer a flat fee, monthly pass for lower rates like @115873 does?
Support: Hi there! Please DM us with your phone number so we can further assist you. https://t.co/SXpdictw1A | |
1aa5b78b78b7867b4d74a62c55b16e7f | AskLyft | Customer: Hi @115879. Rode w/Tashi (E993819) this morning from 9:18-9:44 this morning and am disappointed to share that he ran over my foot. Refund me.
Customer: Never did get any sort of compensation or reimbursement for this.
Support: Were you able to reach out to our Critical Response Line about this? | |
409963d5344f7db01bc5e5cbb7e601b6 | McDonalds | Customer: discontinued snack wraps? Why did I have to find this out in the drive thru line. Why didn't you tell me? Now I just look stupid
Support: We like to evolve our menu, so we change it up from time to time. Hope you find a new favorite!
Customer: aye I just want to say thank you for bringing back the snack wrap. I forgive you guys for ever taking it away | |
017dac085631960ad9b903d623362a08 | AskLyft | Customer: Limited offer! New users, enter code 50TWITTER for up to $50 in free ride credit. https://t.co/KFBguwL7tl
Customer: The promo won’t work for me even though I know I never used Lyft before. My account even says member sine Nov 2017 and I have no rides on record.
Customer: hi Lyft, hey I used this offer, got $5 discount twice and no longer am getting it. Whats up with that?
Support: Hi there. Can you DM us the phone number associated with your account and the promo that you're trying to use? https://t.co/SXpdicL7qa
Support: Hey there! Can you please DM us the phone number associated with your account so we can look into this for you? https://t.co/SXpdictw1A
Customer: Problem resolved, thanks! Great customer service.
Support: We're so glad to hear that, Glenn! Please let us know if we can help with anything else. https://t.co/SXpdictw1A | |
a2ad25a96d7bc3b554c7aa51950d9979 | Delta | Customer: Go on an adventure with your pup! https://t.co/bxiC2SuYJF
Customer: We just had a great adventure with our pup. Here he is passed out on his back flying home on Delta...Delta was amazing during the Thanksgiving Holiday. @Delta https://t.co/xOejYNfjBX
Support: That is awesome, thank you for sharing. Have a wonderful week.😊 *TBT | |
755a2547b3949eb5ca9ca389bc4c3451 | airtel_care | Customer: How much is international call2USA using smart premier @118424
Support: Hello @481842, please be informed that you will be charged at 40kb/sec for the first minute while
Support: subsequent call rate is at 11k/sec to USA on Smart Premier tariff plan. Thank you.
Customer: thanks. What's the activation code
Support: cont1.. (USA, Canada, India, China and UK landlines) calls are billed at 40kb\sec and subsequent calls are billed at.. cont2
Customer: @481842 Unable get signal for prepaid sim no 9655506226 at USA guide us
Support: Hello @117128, kindly assist with stated issue. Thank you. ^Osebi. | |
c7573da579b5a7771ed9069f32c51f0f | GloCare | Customer: ur network here in Ugwuagba Obosi is too poor when I said poor
Very poor I shouldn't have wasted my money on ur sim
Customer: @GloCare Super terrible bro I have to stand at a place for hours to do anything
Support: @220599 Our sincere apologies about the issue. Kindly send in the exact location (with landmarks),and number affected,for escalation. CA
Customer: @220599 Maybe I should pay for the biggest billboard in Nigeria and paste my number before you do anything
Customer: @22__credit_card__ Ugwuagba obosi
Support: @220599 Hello Shalom. Please DM the requested details with the issue reported for assistance. We are following you. TT
Customer: @GloCare Yea Ugwuagba obosi but am no long using glo
Support: Our sincere apologies about the issue. Kindly send in the exact location (with landmarks),and number affected,for escalation. GA | |
ec6e70d3ad85392ef841206faf8f3726 | British_Airways | Customer: Lounge at MCO this evening is an overcrowded disgrace. May have to cross the rubicon to Virgin after many years flying BA.
Support: Hi Nick, we're really sorry to hear this. What time were you in the lounge? We'd like to feed this back. ^Sam
Customer: 1800 to 1900 eastern.
Support: managed to relax on your flight. Hopefully you'll still continue to fly with us in the future. 2/2 ^Claire
Customer: 12 months on, MCO lounge still dirty/ dire /overcrowded last Saturday late afternoon / early evening. Sooner you roll out the improved (but painfully slow) Club dinner service from JFK route to all others, the better.
Support: hasn't happened although a myriad of other improvements have taken place in the meantime. We will get there, thanks for your loyalty. ^Hel
Support: Oh dear, I'm sorry your experience hasn't improved, Nick. I understand how frustrating it is when the one thing you want from us 1/2 | |
c8f1c3e2d50f170ef529ef47f0cf9135 | sainsburys | Customer: Halloween goths f**king love nectar points! https://t.co/rHr0e58vke
Customer: These guys were back this year minus the Sainsbury's bag, I tried using MY nectar card to lure them on the dancefloor. Didn't work
Support: I'm sure they still love their Nectar points. Steven | |
ca3bc7bd002d9de34159cc891d94d0e6 | Delta | Support: Good morning, Steven. I'm not sure if you are still following us. Please DM us for a private message.
Support: Please DM us for a private message. *JH https://t.co/6iDGBJAc2m
Support: @20102 Please DM us for a private message. https://t.co/6iDGBJAc2m *JH
Support: Good morning! We are Looking forward to seeing you this morning, all is well with your flight today! Have a terrific Tues. *CL
Support: Hi Steven, let me know if you need anything! *CH
Support: @20102 ...JFK. Hope you're having a good day! *WG 2/2
Support: Good morning, Steven. Have a great flight today. If you need us along the way, please don't hesitate to let us know. *SB
Support: Good morning. If you need us, please follow us for a private Direct Message. *HJH https://t.co/6iDGBJRMTU
Support: Good morning. If you need us, please follow us for a private Direct Message https://t.co/6iDGBJRMTU *HJH
Support: @20102 Good morning. If you need us, please follow us for a private Direct Message https://t.co/6iDGBJRMTU *HJH
Support: Good morning. If you need us, please follow us for a private Direct Message https://t.co/6iDGBJRMTU *HJH
Support: @20102 Good morning. If you need us, please follow us for a private Direct Message https://t.co/6iDGBJRMTU *HJH
Support: ...you need any help! *HWG 2/2
Support: Good morning! Great to see you today, your travel is all on time! Please Tweet us if you need us :) ^HCL
Support: Good afternoon! Great to see you flying with us today. Your travel is all on time! Please Tweet us if you need us :) *HJH | |
6cc34cb5cb012f6f957e5409e37d5b8e | ChipotleTweets | Customer: Hey @ChipotleTweets my brother and sister(in law) like you guys so much they made their baby one of your burritos for Halloween https://t.co/xGVahaEist
Customer: Y’all remember last Halloween when my niece was a chipotle burrito? Me too.
Can’t wait for this years costume
Support: Think it will be Chipotle related? -Tara | |
c564db2affcac70b6bc9b0c9934f2995 | Delta | Customer: trying hard to make reservations but keep getting thrown off website prior to completed transaction. Suggestions???
Support: Hi there. My apologies for the troubles. Please reach out to our Online Support team at 1 888 750 3284 and they will... 1/2
Customer: Unable to complete reservation using iPhone or iPad. This happens every time. I've re-downloaded Delta app twice. No change. Suggestions?
Support: ...them by calling this number: 1-888-750-3284. *AFM 2/2
Support: I am really sorry for the trouble. We have our Online Customer Support Desk to help with navigational assistance. Please reach out to... 1/2 | |
94c854ad167712b912bce1ab397bfc32 | GloCare | Customer: Pls can you help us look into the problem of very poor Network on Glo.My data is just wasting away.
Support: may we know the exact challenge experienced? OO
Customer: Generally the network thus days us very poor.My data us just useless.It takes years to use FB,watsapp.
Support: We apologize, kindly provide us with your phone number, exact location and duration. MZ
Customer: 08053135690,ikorodu (ibeshe),over 3 Months and still counting.It is pathetic and annoying. Pls do something urgently
Support: Please provide exact location(address), land mark, device type, LGA, we apologize. SG
Customer: I said at Ibeshe in ikorodu Lagos.Lumia 352 phone.....This is exploitation
Support: Issue escalated for assistance, we apologize. However, be informed that you are still using 8110064992's data plans. SG
Customer: what is this data plane you said I am using.Pls. resolve the problem so that I can do whatever I want to do faster
Support: Your data plan is Pre-Active. Send FLAT to 1234 for configuration and save it to get connected. You are using shared data now
Customer: I have send the FLAT but nothing is happening.I tried it but did not work.This us not fair,in my own country?..no no
Support: The data you subscribed to is Pre-Active on your line. Dial *127*0# to check. TT
Customer: why is it pre-active?.i bought the package of one month,and here you are telling me it is pre-active...WHY
Support: Your complaint already escalated for location's review, we apologize. SG
Customer: once again it is disheartening that you took away my money when I still have bonus,this happened about five days ago
Support: Hello Richard, may we know when this deduction to place and how much was deducted? TT | |
90f3a0035a3100028c1a38dcfc3a2f04 | NikeSupport | Customer: Since Oct 18, runs stopped syncing from @30474. Know anything about that? https://t.co/3ztpXnIb2a
Support: We're here for you. Can you please send us your Nike+ email via DM? https://t.co/dsJjx1OYXB
Customer: @166750 Same problem for a week already, can you support please??
Support: Let's figure this out. Can you pass us your NikePlus email via DM? Click the link below. https://t.co/dsJjx1OYXB | |
4b0cf957e72b97ac5ae007b59b46248f | O2 | Customer: So annoyed that I left @118101 - the service provided by @O2 is awful - can't even complain as the O2 'contact us' page takes 10 mins to load
Support: This doesn't sound good, what issues are you experiencing exactly? Let us know so we can help.
Customer: service is so slow - 20 minutes to load a webpage yesterday. Only left @118101 as I was told @O2 service would be comparable. It is not.
Customer: @O2 @118101 I just switched from @118101 to @o2 and I'm having the same issues!!!
Support: What issues are you having? Drop us a DM with more info and we'll be happy to look into it ⬇ https://t.co/5pyLDJBC6r | |
4137a205321fa3e0e588a50a45c5e7b0 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/795rUobrXx
Customer: I chose this gif because i literally watch the hours fly by after i choose delivery. My Papa John's sucks. #NEVERAGAIN!!! TAKE MY DISCOUNT.
Support: We're so sorry for the wait time! Please DM us your contact info and store address. Thanks! | |
907f17dad4e756473503d8727c4ed46d | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/IHKA4OfU6Q
Customer: I want my 25% of damn it?
Customer: My #PizzaMood is not very good when I finally place my order and the delivery estimate is 120 minutes. I’m not kidding! Shame on you papa!
Support: You can use the code, PAPATRACK, to receive 25% off your online order at regular menu price, Tracey.
Support: We're sorry for the long wait time! Please DM us your contact info and store address. Thanks! | |
2a53fa8d52f78f47d9331428e22629b6 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/KZBK8LMway
Customer: Yum! Waiting on my pizza now (though it’s taking longer than projected on the app 😢) The hunger is real!
Support: We're sorry your order is late, Kandi! Have you contacted the store to check the status?
Customer: Yep and sat on hold. Pizza showed 20 mins behind schedule. In the plus side, we didn’t have to wait for the pizza to cool down before we ate it 🙄
Support: We're sorry to hear this! Please DM us your contact info and store address. Thanks! | |
d31deb89a583277bf4f76c6dcef151e3 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/KT7b9swQ8Z
Customer: #WhenYourPizzaIsMadLate
Customer: Waiting
Support: We're sorry your pizza is late! Please DM us your contact info and store address. Thanks!
Support: Hi, Chris. Do you need help with an your order? | |
c73e4a59f1f86cfa3ab0a5eee9587606 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/IFx2ou8qrz
Customer: 48min-56min delivery time ouch! Papa must be busy and it’s not even 6pm
Support: We're sorry your order is running late! Please DM us your contact info and store address. Thanks! | |
e293f8ddec4850677dd919ca101d8025 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/9RGmEoVY42
Customer: Need vegan cheese and more vegan options!! 😍
Customer: You should fix your tracking! 18-25 mins estimated time, and it's been an hour and 15 mins and still no pizza🙄
Customer: Still waiting
Customer: ugh im so dead rn i just want my pizza can 20 minutes be faster
Customer: I asked for square cut well done. What is this? Crispy? https://t.co/KYyMNghTBJ
Customer: I love the real-time tracking of my orders!
Customer: Glad we have track your pizza now but I just wish they would get here on time! Every time they are late! Going on 10 mins late now
Customer: Why does is my pizza taking 109-119 minutes to deliever
Customer: Thanks @116076, had to cancel. After waiting 1 hour, called to be told pizza just went in the oven. Guess the kids won't eat tonight!
Support: We will forward your suggestion for review. Thanks!
Support: So sorry your pizza is late! Please send us a DM. Thanks!
Support: Derick, we're sorry you haven't received your order. Have you contacted the store to check the status?
Support: We're sorry your order is late! Please DM us your contact info. Thanks!
Support: We're sorry your pizza arrived this way! Please DM us your contact info and store address. Thanks!
Support: We're glad, Beth!
Customer: Never mind they just got here.
Support: We're sorry your order is late! Please DM us your contact info and store address. Thanks!
Support: We're sorry for the wait time! Feel free to DM us your contact info and store address. We can open a complaint. Thanks!
Support: We're sorry there was this type of delay. Please DM the store details and your contact info. We'll submit this to the store's leadership team. Thanks!
Customer: ❤️
Support: Alright, Lauryn. Is everything alright with the order?
Customer: Yes! It is not cold and at this point that is all that matters | |
0e3b037f8726ba8276bd609f84299e47 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/bTf0yuQ5yh
Customer: @116076 Thanks for the pizza I never got. When your store calls me but uses the wrong area code so they don’t have to keep working late to get me a pizza. Way to have great customer service. #MyPhoneNumberIsOnTheAppCorrectly
Support: We're sorry about the service you received! Could you please DM us your contact number and email address? Thanks! | |
884c06f03b3eb8dc323bfe5e9713a868 | AskPapaJohns | Customer: Just ordered @116076! Use promo code PAPATRACK for 25% off your next regular menu price order. US/Online Only. #PizzaMood https://t.co/pHVohbERud
Customer: Omg @116076 #1795 please get it together! Tonight, raw garlic knots, 2ltr on top of pizza box caused cold pizza & cheese stuck to lid!
Support: We're sorry about this, David! Please DM us your contact info and store address. Thanks! | |
c213845328705c7df9e33db6abaf097a | OfficeSupport | Customer: New Skype for business for Mac: 1) still doesn’t show my meetings 2) still can’t add contacts 3) *NEW* can’t send text messages. #ugh
Support: Let us help, Guinevere. Can you provide us with screenshots regarding the issue? Also, how long has this been going on?
Customer: screenshot for 2nd issue (and thanks for replying!). Skype for biz, Mac v 16.0.3640 https://t.co/r6FlVpIGQ6
Support: Sorry for the delay. We passed the info on to our team, and we’ll get back to you as soon as we have an update.
Customer: Hey this works on latest version but I can't seem to delegate a contact, online docs say it's possible? | |
098ecda5048d579731cbae49b8bd8436 | HPSupport | Customer: Will there be @122609 6.0 Marshmallow or 7.0 Nougat update for @121548 Pro Slate 12? cc: @HPSupport
Support: Hey there, your HP Pro Slate 12 is classified as a Commercial product(Business line). Please contact our 1/2
Customer: Your Commercial Support Team were of no help in getting my HP Pro Slate 12 updated to #Android 6 or 7 - not exceptionally secure anymore :/
Support: Hello, please click below to send us a private message and I will look into this. Thanks! ^ Maya https://t.co/wUp7tMeowu
Customer: Never received any feedback on my messages. Now will I recommend HP products based on my experience? 🙄
Customer: @HPSupport I have the same problem. Seems like they won't help if the customer has problems with their products.
Customer: Hi there @164700! unfortunately that's the way it looks like. Won't ever touch any @121548 , worst customer experience cc: @HPSupport
Support: Hello, please click below to send us a private message and I will look into this. Thanks! ^ Maya https://t.co/a2xkfCrUG1
Customer: come on now Maya! You're sending me the exact same tweet you sent 54 days ago! 😱🙄 Tweet from @HPSupport: https://t.co/yvuQB4qsOR | |
1fa7e0c4754d61ed860047dcc496ac53 | SpotifyCares | Customer: whats the point here? https://t.co/TP4eY5vvCp
Support: 1: Hi! We'd love to spread the music across the world. We're launching in new countries as often as possible.
Customer: almost a full year now and still the same problem, im really disappointed from you guys
Support: Hey! We don't have anything to share at the moment, but we'll post updates when we'll launch there. Anything else, let us know /NY | |
8d7e8bb1abd6582cce462ea3f747106d | SpotifyCares | Customer: wtf is this @115888? Why is there a song limit on premium? I guess I can't add anymore songs :-( https://t.co/M5N1nFsM3Y
Support: Hey! There's more info on the 10k limit in Your Music (Songs + Albums + Artists) here: https://t.co/jve60PseJV /RC
Customer: Yes I understand there is a limit, but why?
Support: 1: In this case. the reason is because less than 1% of users reach the 10k limit on Your Music. The current limit ensures a great...
Customer: It's been over 1 year and there is still a limit of 10,000 songs. Are there any plans to change this? I literally have to delete songs every single day to add new ones. Plz plz help
Support: Hey there! We can see how that'd be useful. You can vote for the official idea here: https://t.co/a9TZL1Dqp6. If you ever need anything else, just shout and we'll come running 🏃 /DI | |
41a228170b98cfa86dc8b088fc89dc88 | O2 | Customer: Can I have an email address for someone in tech support please? Have had patchy data this whole week on O2 travel and now I have nothing
Support: Hi there Malcolm, that's not good :( Which phone are you using? Have you tried manually selecting a different network?
Customer: iPhone 6. Network was ridiculously patchy at first then a carrier settings update showed up and now I have absolutely nothing
Support: Can you let us know where you are Malcolm? Have you been able to use your phone abroad before?
Customer: In Las Vegas. Phone worked fine in Japan in September and here last November.
Support: Ah okay. To clarify, are calls and texts working okay Malcolm?
Customer: Nope, literally "No Service". Moot point now, just landed back in London.
Support: Oh, right. We'd recommend chatting with us here: https://t.co/XrXpASGB7O before travelling again so we can check your account.
Customer: Did that. Now in the USA again. No data service AGAIN. Despite your patronising chat service telling me all was good on my account. Disgrace
Support: ☹ Is it just data you're having issues with Malcolm? Are calls and texts working okay? Let us know: https://t.co/5pyLDJBC6r | |
c21af53f8b3b452386fe7aef1f8e2a83 | Uber_Support | Customer: how can u charge customers for Uber's inefficiency to not reporting on time as committed thru gps.....
Customer: no response for refund of cancellation charges charged to me for cancellation of bookings as driver did not report on time.
Support: Let's take a look! Please send us a DM with the email linked to your account so we can follow up.
Customer: Problem since 6-8 months.
Customer: @115873 @Uber_Support expected a call or other means to resolve login related issue..... have not been able to use uber and it seems uber not ready to help customer.......
Customer: @115873 pls respond to login related issues being faced.......
Customer: Login related issues inspite of request on https://t.co/nqx8gkynYs ........ issue not resolved..... how can a professional Company like uber treat customer so unprofessional. Very poor response......
Support: We can see that a member of our team has reached out via in-app support. The communication is also routed to the email address you reached out on. Please follow up there so we can best assist.
Customer: @Uber_Support Try these steps on your phone....should fix all your problems.
Settings/Apps/Uber/RemoveApp
Customer: @790356 your support sucks. you don't answer the complaints. what is the point in directing driver to the app, dashboard, help or any support. they all are inadequate. because you program it that way or hire out of the country assistants who read from your training book.
Customer: @790356 uber has an inefficient answer for everything instead of fixing it. what is the point of driving if the company short change it's drivers. I see why all the lawsuits. as soon as i hit my goal i am soooooo done with uber. this is when i will do my youtube video "how uber shady"
Customer: Hi, one of your drivers couldn't find ME, so HE cancelled himself and decided to charge ME £5? I don't even want credit I want a refund. It wasn't my fault at all, not my problem he can't find a simple address!!
Customer: @790356 i was advised to contact an attorney. i am looking into this. the reason uber does not allow you to print out complete itemized payment statements is to cover up the errors and incorrect payment made to drivers.
Support: We apologize for the trouble! Please send us a note at https://t.co/QsI1vsvcif and our team will be in touch. | |
a1e111d7cb9e90291599d820acdf6f0b | Ask_WellsFargo | Customer: Yes, that email is really from LinkedIn. And, yes, it's really malicious. | https://t.co/NFRrYvw60O by @757082
Customer: Wells Fargo sucks! They stole $4500 from my account years ago.
Support: Allow me a chance to revisit your concern. Please DM us with more details along with your full name, phone number, and address (no account number). ^RG https://t.co/q1oBDuYAdh | |
c7412809607756d0cf35aca75d5b7af8 | ATVIAssist | Support: For the known issues list for IW please check out - https://t.co/KOgbYEQ7Fm and for MW-R please see - https://t.co/6e23js3iOo
Customer: When will you clean up CHEATERS on Black Ops II, PS3, USA server. Riddled w/ them and reports are always ignored!
Support: Hello there, we take action as necessary and only on players that violate the security policy. ^JE
Customer: I don't fully agree. Same reported cheaters continue daily. Plus, if their ratio is above 5.0... RED flag!
Support: I understand your frustrations. It is still best to report all cheaters in game as this helps track them the best. ^MX
Customer: PS2 USA server... P A T H E T I C ! riddle w cheater. You dont listen! It is unbearable. FIX IT
Support: Hey Good evening, may i ask what title you are referring to? ^LB
Customer: BO3, PS3, US Server, riddled w/ cheaters. Reporting does no good. See them back day after day. Lets discuss how to stop it, not avoid it.
Customer: Constantly ignoring will make US stronger... #ReportToFTC
Support: Hey there, apologies for the delay. Please report these cheaters via the in-game reporting tool. ^MB
Customer: Reported constantly, but see them online next day (no action). They boast cheating w/ aim bot. Impossible to play! FIX IT/give public status
Support: In-game reports will be reviewed and appropriate action will be taken by the studio. ^DL
Customer: Not working since I see same cheaters daily. AIM Bot is the pits. Look at some out of whack stats. Def cheating.
Support: Please continue to report in-game. Thank you Edward. ^DL
Customer: CleanUp PS3, BOII, American server. RIDDLED w cheaters who BOAST their cheating and AIM BOY cheats. STOP THEM NOW
Support: Hey there, your best bet is to continue reporting them in-game. These reports are taken seriously by the Security Team. ^MB
Customer: Online game is unbearable and riddled w/ cheaters and aim bots making the game USELESS. FIX NOW or remove from online and refund!
Support: This process takes time since they review reports for every title. Continue to make use of the report tool. Thanks. ^AM 2/2
Customer: They KNOW you are watching. CLEAN UP the whole server. It is beyond pathetic! Next step is boycott! LAST WARNING
Support: Once players are reported they will be investigated. ^RK
Customer: Investigated? I see them online daily... they claim their Aim Bots r undetectable. Cheats galore and reporting does NOTHING.
Support: They are handles by our security team. We do not handle disciplinary actions. Did you have an issue on another matter? ^RK
Customer: Then bring the security team and your management to this conversation. The game is corrupt w/ cheaters and ur company does nothing!
Support: Once players are reported the reports are sent to the security team. Thank you for reporting. ^RK
Customer: If security takes too long to investigate, cheaters hide. Just monitor daily activity and see riddled w/ cheaters, aim bot is dumb, ban it
Support: Thanks for the feedback Edward. If you're ever in need of any other assistance please feel free t contact us again. ^OP
Customer: Having too many games to support and taking too long is unacceptable and POOR service. PS3, BO2, USA Cheaters galore! FIX IT
Support: Good afternoon, if you suspect any players of cheating then report them in game. Thank you! ^JP
Customer: Also, very hard to report them when they hang in groups of several together. CLEAN IT UP and BAN the "AIM BOT" cheat.
Customer: As I said several times, impossible to report when they depart the game early. Ones reported are online constantly for months.
Support: Hello there Edward. If you come across any other-in-game issues, please let us know. Thank you. ^RN | |
a1a22040450654caa00076767bba8cc3 | AmazonHelp | Customer: Warum könnt ihr eigentlich nicht bei Übersetzungen die Originaltitel mit angeben? Da würde man sich echt einiges an gerate sparen
Support: Hi, ich gebe dein Feedback gerne weiter. Gruß und einen schönen Sonntag. ^AW
Customer: Hab gerade gesehen, dass es bei Büchern, dass jetzt endlich gibt. Wollte fragen seit wann?
Support: Das kann ich dir leider nicht beantworten. Auf unserer Webseite werden regelmäßig zahlreiche Änderungen vorgenommen. Gruß ^MI | |
379fbc9474cdeee48caf9e28aa058d42 | AppleSupport | Customer: My icloud account has been locked for security reasons. Even my Apple ID is locked. I can't receive my confirmation code.
Support: We're happy to assist. This article can help you to unlock your account: https://t.co/HH37urdbz9 DM us with any questions. https://t.co/GDrqU22YpT
Customer: Thanks | |
799c8949193f722b06177f9700f1abb8 | AskPayPal | Customer: Get £20 off your first Uber ride with PayPal. Under £20? It’s free! Use promo code PAYPALUK https://t.co/a6oGH5SYnd
Customer: Its 10 pound you liars 😪😡😂
Support: We are sorry to hear that you are having issues. In order for us to help get this resolved, please send us a DM w... https://t.co/oAAIirZvq6 | |
06e7c702ee977986b4de6a4a81aad1f5 | Morrisons | Customer: *EXCITING NEWS FROM LWWF* We're now available in over 400 @Morrisons stores in the pot snack aisle! #camping #wildcamping #adventure #food https://t.co/tYKPf3bhRs
Customer: @Morrisons Hi. Do you sell any in your plymouth branches. There were none a few weeks ago!
Support: Hi Anthony, unfortunately this product isn't available in our Plymouth(1)
Support: branches yet, I've passed your support for this product on to our buyer. - Georgina (2) | |
8ea2e910312e70cd89fca468251614ec | ATVIAssist | Customer: my infinite warfare installation is stuck at 72%. I'm on Xbox one if you can help me. It has been stuck there for a while.
Customer: @ATVIAssist I have the same problem now.. How did u get it to fully install?
Customer: @ATVIAssist Just ended up working eventually... just be patient I guess.
Customer: @ATVIAssist Thanks.. It did the same by my😅
Support: Hey thanks for letting us know, happy holidays to y'all! ^DS | |
8838d285f3be831ed6fe3ac6f9ab1116 | AppleSupport | Customer: Anyone else getting the voice control bug on ios10? It's driving me insane! #ios10bugs #voicecontrolbug @applesupport
Customer: @AppleSupport I’m having the same issue. Also: my music and podcasts start/stop randomly. So annoying.
Support: We'd love to look into this with you. Which device and software version are you using? Please send us a DM and we'll go from there. https://t.co/GDrqU22YpT
Customer: 11.1.1 — Solved by activating Siri so it overrides Voice Control. But would rather a permanent fix. Hopefully in the next update?
Support: We're happy to hear that you were able to resolve the issue with Siri. From here, we'd recommend keeping your device up to date. This can help isolate the issue. If you come across any issues or concerns, feel free to reach out to us.
Customer: The #iOS gremlins are back this morning, as my podcasts were starting/stoping on their own (I didn't even have the podcast app open). Thinking about reverting back to iOS 10 -- what's the best way to do that?
Support: Hello there. Would you please meet with us in DM. We want to help. https://t.co/GDrqU22YpT | |
05033db6f29c629025a2ec81419057b5 | AmazonHelp | Customer: @115851 SHAME ON YOU! Amazon.in is successful in cheating their customers. Guess What YOU guys did IT.
Support: Hey! I'm unable to comprehend your concern. Could you please elaborate so that we can assist you accordingly? ^RW
Customer: ORDER# 408-8885059-0678753 Product was not delivered to me but marked as delivered on the website. Amazon isn't refunding my money @12182
Support: Please don’t provide your order details, we consider them as personal information. Our Twitter page is visible to public. ^VM
Support: Please drop your details here: https://t.co/S0DLRo74bw so that we can get in touch with you. (2/2) ^VM
Support: I understand the gravity of the situation. I am sure by the end of this session we will be able to resolve the issue. (1/2) | |
28c328512eb8d8baca072268ade9866d | TwitterSupport | Customer: J'ENCULE LES RACISTES ET LES NOIRS
Customer: Help @152 @TwitterSupport 🚫 ⬆️
Support: Hi, thanks for getting in touch. Please send us a message and we'll get started working through this. https://t.co/eXwzpNPj8C | |
471a5d7f70d0567a59acc8ce8e3e63cb | Uber_Support | Customer: support I am having a tough time finding the fuel card limit page can you help please?
Support: Happy to help, Jackie! Visit us here; https://t.co/heiy6r1JEX
Customer: Go to hell when i was attacked while on the job you ignored me you owe me money!!
Support: Thanks for reaching out. Please DM us the email linked to your account and details so we can look into this.
Customer: you owe me pain and suffering damages due to my attack while on the clock on November 28th last year. I still have the suit pending. | |
97c9cbd9a1dcf4d7e805f9c1fc86e242 | ArbysCares | Customer: Highland Heights Arby's is THE slowest drive thru, second only to Ashland's Arby's...
Support: Sorry to hear that. Please e-mail us more details about your visit to __email__ & we will address. | |
c225f86a3df8d8547493fad701cf7c7d | AmericanAir | Customer: . @AmericanAir what is this??????? Dust everywhere, chipping paint. This plane is as old as an elephant!! https://t.co/NMUx9Orwvn
Customer: @AmericanAir they are THE worst! So dirty.
Customer: @2189 @455518 @AmericanAir They don’t let me board an earlier flight even there at so many seats available ask for hig$fee I am at gate and they demand fee
Support: We offer same day changes and standby for $75. See more info at: https://t.co/ZtcjNpklsL | |
c3d297558c03c90ac00ad21a826c2d11 | asksalesforce | Customer: "The ultimate rulers of our democracy are not a President & Senators & Congressmen but the voters of this country." FDR https://t.co/9wsfavpEF9
Customer: mr. Mark , I live in Fremont in valley . I want to build a social service cloud in India . Can you help me with that ?
Support: - Can you please,DM us your contact details to make sure you are connected to the right people. cc: @148213
Customer: @148213 Why don't you conduct hackathons in India in SFDC technology . Huge potential of youth can popularize SFDC
Customer: @148213 I also am planning to start sfdc training in India as SFDC partner . Pl let me know if you are interested. | |
bae2e0afdf617a3a77bb3f6630f4b594 | Walmart | Customer: Ursula from escalation dep just lied to me! My order was supposed to be delivered to Merrick,ny but instead Astoria,ny https://t.co/ElFyfywVJu
Support: We're sorry to hear about your order. Please contact us at https://t.co/Spw7YgLSp5 so that we can look into this for you. -Ginna
Customer: already did that ginna! Why don't you read all my tweets. I received absolutely no customer service.
Support: We understand your frustration. When did you last reach out to the help center for assistance in correcting this issue? -Leia
Customer: if the issue was corrected why would I waste my time tweeting about this?
Support: We understand you would like your package reshipped or refunded. We appreciate your patience as this is looked into.(1/2) -Leia
Customer: hello!!!!!!!!!! How can u help me without my order number ? This is just a joke right ? Okay thanks
Support: please follow and direct message us so we can assist you further. -Rad
Customer: @439391 I wonder if Walmart has email so I can complain unless Walmart want to here complain in public
Customer: @439391 No reply was given | |
2e979591bf7ff56d2d27c9caaffa610c | idea_cares | Customer: Dear @idea_cares pls don't offer ebill to save paper. print is required for accounting. And I don't think u r concerned about environment.
Customer: No I don't want ebill. Stop spamming and harassing. https://t.co/7jwEnAdBno | |
7f61d065befdc76a139fec3425fd0221 | PandoraSupport | Customer: you guys gotta get @15779 on your playlist, she's unreal. I need a playlist with her in it.
Support: We always love discovering new music. Submit your suggestion here: https://t.co/NMeGyQ2xXg
Customer: @192325 https://t.co/0zuHqHWUtk #worldsmileday #cashappfriday #tellmesomethinggood | |
1ce47acf523ad5815963aa41d3fb46db | hulu_support | Customer: suggestion when behind on a show and i finish 1 episode I'd like to go to the next one... not some random show i don't watch #thanks
Support: Can you DM us more info? Let us know the show you're watching, what show it's Autoplaying into & what device you're using. https://t.co/vsA79qi5f4
Customer: and currently it’s been autoplaying into Key & Peele which i removed from my watchlist
Customer: not sure why the show matters? it does it after every show. not on your website but on my xbox one and amazon fire stick |