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SENIOR CONSULTANT Experience Senior Consultant , 09/2015 to Current Company Name – City , State Manage the relationship between CVS Health Med D enrollment operations and EGS (Expert Global Solutions), a. vendor contracted to process member centric requests and operational processes with 230+ employees. Engage. with site directors, operations managers, HR, trainers, workforce consultants, and supervisors to strategically. resolve workflow and deliverable issues. Ensure continued service delivery and quality satisfaction from EGS and a successful working relationship between CVS and EGS. Travel to two main sites bi-monthly during Med D's annual enrollment period to ensure successful training execution. Set service expectations for each line of business. Successfully brought up a vendor site with 100+ employees with a 2-month period, including access to all systems, training and escalations. Raised quality from 70% to an average of 98% by holding the CVS business process owner accountable for providing job aids, updating old work instructions and hosting level 3 meetings between with the CVS BPO, vendor trainers, supervisors and leads to review errors. Consultant/Systems Consultant , 05/2012 to 09/2015 Company Name – City , State Produced MedForce Navigation, workflow work instructions, and management reporting capacities via. Microsoft presentation. Hosted live meeting trainings (Level 3) with various user groups. Partnered closely with. CVS Caremark trainers and new hires with system manuals, by building and maintaining MedForce bins,. workflow, and scheduled jobs. Produced cabinets, bins and workflow methods for claims corrected errors with documents routed incorrectly within MedForce. Developed training materials for one of the major systems used at CVS Health enrollment operations department. Trained 300+ employees on the system in-person and via level 3, while creating forms and workflow components within the same system. Installed and maintained the system on all new and existing employee workstations. Assisted in resolving all escalated requests coming into the MedForce administrative team's mailbox. Created and helped maintain outgoing member services daily reports. Assisted in all escalated issues within the Member services scanning team. Built MedForce forms for claims with workflow bins, while documenting codes. Conducted data reconciliation of reports and workflow discrepancies. Developed training agendas and materials specific to various departments. Consulted with internal business partners on best-in-class strategies for workflow development and metrics reporting. Assisted with the enrollment recon project, while managing the credit card recon and removal MedForce project. Managed the submission of change control tickets and UAT testing for MedForce enhancements. Developed document imaging templates for successful OCR scanning. Coordinator II /Administrative Assistant , 03/2010 to 01/2012 Company Name – City , State Provided assistance to managers and supervisors with any administrative requests. Organized all imaging system. processors views. Monitored out-of-compliance tasks. Maintained outgoing member services daily reports for. leadership. Built MedForce Forms for member services with workflow bins and document codes. Created new hire profiles and views in MedForce quality control of scanning inputs. Trained all new hires and assumed responsibility for daily Recon spreadsheet processing imports. Devised daily new member roster loads and manually installed MedForce icons into member services and new hire desktops. Managed the daily reinstatement processing of imports, the BEQ TRR code processing imports, and the ICE TRR code processing imports. Maintained 10-day letter and QC reports for corrective action. Coordinator I /Administrative Assistant , 01/2009 to 01/2010 Company Name – City , State MedForce Technology Supported the Medicare D Operations incoming member correspondence. Identified the type of request. and scanning mail into imaging system for various providers and there corresponding workflow, task type and. bin. Processed daily faxes from various email inboxes, identified type of request and imported imaging in. MedForce. Created and fulfilled supply requests, while maintaining and scheduling conference rooms. Coordinated benefits survey processes in accordance with Medicare guidance. Coordinated and tracked all dis-enrollments, late enrollment penalties, and reinstatement letters in accordance with Medicare guidance. Delivered audit support for MedicarePart D. Updated and report to leadership mail counts daily. Assigned daily tasks into imaging system to coordinators within MedForce. Executed daily pre-forecast tasks for undeliverable mail and outbound enrollment verification calls in accordance with Medicare guidance. Maintained email box for coordination of benefits. Education High School Diploma Phoenix College Summary Positive and results-focused Consultant with 14+ years' experience in customer service, administrative, and leadership skills. Adept at building and contributing to an enterprise dedicated in enriching customer satisfaction. Methodical staff support coach, focusing on the development of peers and employees to ensure continued success both as a company and leader. Highlights MedForce technologies Written and communication skills Kronos Project management PeopleSafe Multi-tasking AS400 Customer service 3270 (MEDS) Staff training and development Medicare systems: MARx and Ecrs Process improvement MS Office suite Vendor relations Skills administrative, AS400, benefits, bi, business process, credit, Customer service, CVS, delivery, desktops, email, Staff training, faxes, Forms, HR, imaging, Kronos, leadership, letters, managing, management reporting, materials, meetings, access, mail, MS Office suite, 98, Multi-tasking, Navigation, OCR, processes, Process improvement, processors, Project management, quality, quality control, reporting, scanning, scheduling, spreadsheet, training materials, type, Vendor relations, workflow, Written and communication skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME156c2536-6e74-4bcc-bbf2-af8a5d2d8606" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_156c2536-6e74-4bcc-bbf2-af8a5d2d8606_1_428783ce-b1cc-434c-b6de-ece71f70b272" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="156c2536-6e74-4bcc-bbf2-af8a5d2d8606FNAM1"> </span> <span> </span> <span class="field" id="156c2536-6e74-4bcc-bbf2-af8a5d2d8606LNAM1"> SENIOR CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="" id="SECTION_PRFL8100fcbc-16cf-43aa-8bde-e86c3730412a" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_EXPR6071e238-fa64-4ef5-947d-efd5d50b1ae3" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR6071e238-fa64-4ef5-947d-efd5d50b1ae3"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6071e238-fa64-4ef5-947d-efd5d50b1ae3_1_225c12a9-97e8-4a09-b4b8-a23b368c86b6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JTIT1"> Senior Consultant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTD1"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JDES1" itemprop="description"> <ul> <li> Manage the relationship between CVS Health Med D enrollment operations and EGS (Expert Global Solutions), a.</li> <li> vendor contracted to process member centric requests and operational processes with 230+ employees.</li> <li> Engage.</li> <li> with site directors, operations managers, HR, trainers, workforce consultants, and supervisors to strategically.</li> <li> resolve workflow and deliverable issues.</li> <li> Ensure continued service delivery and quality satisfaction from EGS and a successful working relationship between CVS and EGS.</li> <li> Travel to two main sites bi-monthly during Med D's annual enrollment period to ensure successful training execution.</li> <li> Set service expectations for each line of business.</li> <li> Successfully brought up a vendor site with 100+ employees with a 2-month period, including access to all systems, training and escalations.</li> <li> Raised quality from 70% to an average of 98% by holding the CVS business process owner accountable for providing job aids, updating old work instructions and hosting level 3 meetings between with the CVS BPO, vendor trainers, supervisors and leads to review errors.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6071e238-fa64-4ef5-947d-efd5d50b1ae3_2_d202c6df-c618-4ec7-96eb-629b59debeb2" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JTIT2"> Consultant/Systems Consultant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTD2"> 05/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3EDDT2"> 09/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JDES2" itemprop="description"> <ul> <li> Produced MedForce Navigation, workflow work instructions, and management reporting capacities via.</li> <li> Microsoft presentation.</li> <li> Hosted live meeting trainings (Level 3) with various user groups.</li> <li> Partnered closely with.</li> <li> CVS Caremark trainers and new hires with system manuals, by building and maintaining MedForce bins,.</li> <li> workflow, and scheduled jobs.</li> <li> Produced cabinets, bins and workflow methods for claims corrected errors with documents routed incorrectly within MedForce.</li> <li> Developed training materials for one of the major systems used at CVS Health enrollment operations department.</li> <li> Trained 300+ employees on the system in-person and via level 3, while creating forms and workflow components within the same system.</li> <li> Installed and maintained the system on all new and existing employee workstations.</li> <li> Assisted in resolving all escalated requests coming into the MedForce administrative team's mailbox.</li> <li> Created and helped maintain outgoing member services daily reports.</li> <li> Assisted in all escalated issues within the Member services scanning team.</li> <li> Built MedForce forms for claims with workflow bins, while documenting codes.</li> <li> Conducted data reconciliation of reports and workflow discrepancies.</li> <li> Developed training agendas and materials specific to various departments.</li> <li> Consulted with internal business partners on best-in-class strategies for workflow development and metrics reporting.</li> <li> Assisted with the enrollment recon project, while managing the credit card recon and removal MedForce project.</li> <li> Managed the submission of change control tickets and UAT testing for MedForce enhancements.</li> <li> Developed document imaging templates for successful OCR scanning.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6071e238-fa64-4ef5-947d-efd5d50b1ae3_3_d097de0a-2904-467e-a2c0-1fe63437db1b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JTIT3"> Coordinator II /Administrative Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTD3"> 03/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3EDDT3"> 01/2012</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JDES3" itemprop="description"> <ul> <li> Provided assistance to managers and supervisors with any administrative requests.</li> <li> Organized all imaging system.</li> <li> processors views.</li> <li> Monitored out-of-compliance tasks.</li> <li> Maintained outgoing member services daily reports for.</li> <li> leadership.</li> <li> Built MedForce Forms for member services with workflow bins and document codes.</li> <li> Created new hire profiles and views in MedForce quality control of scanning inputs.</li> <li> Trained all new hires and assumed responsibility for daily Recon spreadsheet processing imports.</li> <li> Devised daily new member roster loads and manually installed MedForce icons into member services and new hire desktops.</li> <li> Managed the daily reinstatement processing of imports, the BEQ TRR code processing imports, and the ICE TRR code processing imports.</li> <li> Maintained 10-day letter and QC reports for corrective action.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6071e238-fa64-4ef5-947d-efd5d50b1ae3_4_68648b0c-494a-4d45-966b-8e5527387795" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JTIT4"> Coordinator I /Administrative Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTD4"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3EDDT4"> 01/2010</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="6071e238-fa64-4ef5-947d-efd5d50b1ae3JDES4" itemprop="description"> <ul> <li> MedForce Technology Supported the Medicare D Operations incoming member correspondence.</li> <li> Identified the type of request.</li> <li> and scanning mail into imaging system for various providers and there corresponding workflow, task type and.</li> <li> bin.</li> <li> Processed daily faxes from various email inboxes, identified type of request and imported imaging in.</li> <li> MedForce.</li> <li> Created and fulfilled supply requests, while maintaining and scheduling conference rooms.</li> <li> Coordinated benefits survey processes in accordance with Medicare guidance.</li> <li> Coordinated and tracked all dis-enrollments, late enrollment penalties, and reinstatement letters in accordance with Medicare guidance.</li> <li> Delivered audit support for MedicarePart D.</li> <li> Updated and report to leadership mail counts daily.</li> <li> Assigned daily tasks into imaging system to coordinators within MedForce.</li> <li> Executed daily pre-forecast tasks for undeliverable mail and outbound enrollment verification calls in accordance with Medicare guidance.</li> <li> Maintained email box for coordination of benefits.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC4a361ade-5659-44a2-9d73-73cca4a9ce81" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC4a361ade-5659-44a2-9d73-73cca4a9ce81"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4a361ade-5659-44a2-9d73-73cca4a9ce81_1_b0b546ab-29fa-401c-a8bf-999a3c08663e" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="4a361ade-5659-44a2-9d73-73cca4a9ce81DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="4a361ade-5659-44a2-9d73-73cca4a9ce81STUY1"> </span> <span class="jobdates" id="4a361ade-5659-44a2-9d73-73cca4a9ce81GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="4a361ade-5659-44a2-9d73-73cca4a9ce81SCHO1" itemprop="name"> Phoenix College</span> <span class="joblocation jobcity" id="4a361ade-5659-44a2-9d73-73cca4a9ce81SCIT1"> </span> <span class="joblocation jobstate" id="4a361ade-5659-44a2-9d73-73cca4a9ce81SSTA1"> </span> <br/> </span> <span class="field" id="4a361ade-5659-44a2-9d73-73cca4a9ce81FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_SUMMc8e3d8d8-f347-4853-9afd-be8a1561f368" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMMc8e3d8d8-f347-4853-9afd-be8a1561f368"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_c8e3d8d8-f347-4853-9afd-be8a1561f368_1_00b29068-8d6a-482f-abc5-23621471662e" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="c8e3d8d8-f347-4853-9afd-be8a1561f368FRFM1"> Positive and results-focused Consultant with 14+ years' experience in customer service, administrative, and leadership skills. Adept at building and contributing to an enterprise dedicated in enriching customer satisfaction. Methodical staff support coach, focusing on the development of peers and employees to ensure continued success both as a company and leader.</div> </div> </div> <div class="section" id="SECTION_HILTad9fcfb1-f049-494d-ae7b-fc77a9d9beb1" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTad9fcfb1-f049-494d-ae7b-fc77a9d9beb1"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ad9fcfb1-f049-494d-ae7b-fc77a9d9beb1_1_c321d4c5-6833-4b7b-98c8-8c669dd900e7" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="ad9fcfb1-f049-494d-ae7b-fc77a9d9beb1SKC11"> MedForce technologies Written and communication skills Kronos Project management PeopleSafe Multi-tasking AS400 Customer service 3270 (MEDS) Staff training and development Medicare systems: MARx and Ecrs Process improvement MS Office suite Vendor relations</td> <td class="field twocol_2" id="ad9fcfb1-f049-494d-ae7b-fc77a9d9beb1SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL58fe4d16-d1d1-4123-b27f-22a3a9237a9d" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL58fe4d16-d1d1-4123-b27f-22a3a9237a9d"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_58fe4d16-d1d1-4123-b27f-22a3a9237a9d_1_ad42d98d-359f-4a8e-9a77-d480301fe8e4" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="58fe4d16-d1d1-4123-b27f-22a3a9237a9dFRFM1"> administrative, AS400, benefits, bi, business process, credit, Customer service, CVS, delivery, desktops, email, Staff training, faxes, Forms, HR, imaging, Kronos, leadership, letters, managing, management reporting, materials, meetings, access, mail, MS Office suite, 98, Multi-tasking, Navigation, OCR, processes, Process improvement, processors, Project management, quality, quality control, reporting, scanning, scheduling, spreadsheet, training materials, type, Vendor relations, workflow, Written and communication skills</div> </div> </div> </div>

CONSULTANT

MANAGING CONSULTANT Summary Highly accomplished Management Consultant / Senior Business Analyst with a verifiable track record of managing complex strategy projects and exceeding client expectations. Demonstrated skills in business process management and process redesign, specializing in the end-to-end business process management lifecycle. Extensive experience in the integration and implementation of organizational transformational efforts in both the Public and Financial Services Sectors, designing processes and system improvements to increase productivity and reduce cost. Strong interpersonal skills, highly adept at managing broad stakeholder communities and supporting the development of cohesive strategic visions across disparate groups. Skills Business Process Improvement & Redesign Agile/Scrum SDLC Business Transformation PMO  Project management IBM BPM Blockchain Robotic Process Automation Strong analytical skills Experience Managing Consultant 11/2003 to Current Company Name City , State Currently a Managing Consultant in the Customer Engagement & Design practice of IBM Global Business Services, US Federal, with a focus on Cognitive Process Transfomation. ​ Notable Projects include: ​ Substance Abuse and Mental Health Services Administration (SAMHSA) - Application Development Support ​ As the BPM Lead, responsible for the development, maintenance, and delivery of a portfolio of custom applications built on IBM's BPM Cloud platform These custom BPM applications replaced manual processes, improved efficiencies, and provided audit capabilities across SAMHSA. Managed several Agile development teams, serving as Scrum Master, leading sprint planning sessions with client product owners, backlog grooming, and sprint reviews/demos, in addition to daily stand up meetings. ​ ​ IBM CHQ Office of CIO - Next Generation Tooling Initiative ​ Led the design, development, and implementation of a custom BPM 8.5.7 enabled, cloud based, automated solution to facilitate a single trusted source of application to server hosting information across the global IBM enterprise. Facilitated the documentation and analysis of as-is and to-be deployment processes across multiple IBM Geos. Solution was awarded best of breed by PwC during compliance review ​ Federal Housing Finance Agency (FHFA) - Program Management Support Led a Project Management Maturity Assessment in order to define the strategy and operationalize project management disciplines required to establish a PMO. Led the requirements definition phase for the development of a custom program management application, incorporating project health, executive dashboards and reporting. Facilitated demonstrations of the application to key FHFA executives, including agency CIO and deputy director. ​ United States Citizenship and Immigration Services (USCIS) - USCIS Transformation Served as IBM BPM SME and Requirements Update Team Lead as part of $500 million transformation engagement in which IBM was the solution architect responsible for the successful development and implementation of the Electronic Immigration System (ELIS). Utilized model driven development, established standards, developed best practices, and delivered processing modeling training across product teams in order to document and implement targeted "to-be" state. Led team responsible for tooling integration, configuration management, and management of multiple requirements baselines. Managed the integration between multiple IBM Rationale products including ensured integration with related IBM products (e.g. Rational Requisite Pro for requirements gathering and Rationale ClearCase for configuration management), ​ United States Department of Agriculture (USDA) - Transformation Strategy ​ Leveraged Component Business Modeling methodology to create an IT planning and management platform that is agile and business aligned. Delivered a target architecture blueprint and transformation roadmap to identify and prioritize specific initiatives and activities to enable CIO to deliver on mission. Program Manager 08/1998 to 08/2001 Company Name City , State Coordinated college recruiting efforts and staffing efforts within the Information Technology Resource Center (ITRC) Conducted analysis and managed the business unit's utilization across accounts. Account Manager 12/1996 to 07/1998 Company Name City , State Marketed IT software and services to major educational institutions and healthcare providers. Responsible for managing customer relationships, sales and related business development activities. Education and Training MBA : Information Technology 2003 University of Maryland, Smith School of Business City , State , USA Bachelor of Science : Marketing 1996 University of Arizona City , State , USA Certifications Certified IBM Process Analyst - BlueworksLive & IBM BPM 8.5 Certified IBM Blockchain Consultant Certified IBM Agile Consultant Certified IBM SOA Associated

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1052283279" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1052283279_1_703064371" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1052283279FNAM1"> </span> <span> </span> <span class="field lName" id="1052283279LNAM1"> MANAGING CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1052283281" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1052283281"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1052283281_1_703064373" style="padding-top:0px;"> <div class="field singlecolumn" id="1052283281FRFM1"> Highly accomplished Management Consultant / Senior Business Analyst with a verifiable track record of managing complex strategy projects and exceeding client expectations. Demonstrated skills in business process management and process redesign, specializing in the end-to-end business process management lifecycle. Extensive experience in the integration and implementation of organizational transformational efforts in both the Public and Financial Services Sectors, designing processes and system improvements to increase productivity and reduce cost. Strong interpersonal skills, highly adept at managing broad stakeholder communities and supporting the development of cohesive strategic visions across disparate groups.</div> </div> </div> <div class="section" id="SECTION_HILT1052283282" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1052283282"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1052283282_1_703064374" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1052283282SKC11"> <ul> <li> Business Process Improvement &amp; Redesign</li> <li> Agile/Scrum</li> <li> SDLC</li> <li> Business Transformation</li> <li> PMO </li> </ul> </td> <td class="field twocol_2" id="1052283282SKC21"> <ul> <li class=""> Project management</li> <li class=""> IBM BPM<br/> </li> <li class=""> Blockchain</li> <li class=""> Robotic Process Automation</li> <li class=""> Strong analytical skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1052283283" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1052283283"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1052283283_1_703064375" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1052283283JTIT1"> Managing Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1052283283JSTD1"> 11/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1052283283EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1052283283COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1052283283JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1052283283JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1052283283JDES1" itemprop="description"> <p> </p> <p> Currently a Managing Consultant in the Customer Engagement &amp; Design practice of IBM Global Business Services, US Federal, with a focus on Cognitive Process Transfomation.</p> <div> ​</div> <p> <strong> <em> Notable Projects include: </em> </strong> </p> <div> <strong> <em> ​</em> </strong> </div> <div> <strong> Substance Abuse and Mental Health Services Administration (SAMHSA) - Application Development Support</strong> </div> <div> <strong> ​</strong> </div> <ul> <li> As the BPM Lead, responsible for the development, maintenance, and delivery of a portfolio of custom applications built on IBM's BPM Cloud platform</li> <li> These custom BPM applications replaced manual processes, improved efficiencies, and provided audit capabilities across SAMHSA. <br/> </li> <li> Managed several Agile development teams, serving as Scrum Master, leading sprint planning sessions with client product owners, backlog grooming, and sprint reviews/demos, in addition to daily stand up meetings.</li> </ul> <p> ​</p> <div> ​<strong> IBM CHQ Office of CIO - Next Generation Tooling Initiative</strong> </div> <div> <strong> ​</strong> </div> <ul> <li> Led the design, development, and implementation of a custom BPM 8.5.7 enabled, cloud based, automated solution to facilitate a single trusted source of application to server hosting information across the global IBM enterprise.</li> <li> Facilitated the documentation and analysis of as-is and to-be deployment processes across multiple IBM Geos.</li> <li> Solution was awarded best of breed by PwC during compliance review<br/> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -69px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> <p> ​</p> <div> <strong> Federal Housing Finance Agency (FHFA) - Program Management Support</strong> </div> <div> <strong> </strong> <br/> </div> <ul> <li> Led a Project Management Maturity Assessment in order to define the strategy and operationalize project management disciplines required to establish a PMO.</li> <li> Led the requirements definition phase for the development of a custom program management application, incorporating project health, executive dashboards and reporting.</li> <li> Facilitated demonstrations of the application to key FHFA executives, including agency CIO and deputy director.</li> </ul> <p> ​</p> <p> <strong> United States Citizenship and Immigration Services (USCIS) - USCIS Transformation</strong> </p> <br/> <p> </p> <ul> <li> Served as IBM BPM SME and Requirements Update Team Lead as part of $500 million transformation engagement in which IBM was the solution architect responsible for the successful development and implementation of the Electronic Immigration System (ELIS).</li> <li> Utilized model driven development, established standards, developed best practices, and delivered processing modeling training across product teams in order to document and implement targeted "to-be" state.</li> <li> Led team responsible for tooling integration, configuration management, and management of multiple requirements baselines.</li> <li> Managed the integration between multiple IBM Rationale products including ensured integration with related IBM products (e.g. Rational Requisite Pro for requirements gathering and Rationale ClearCase for configuration management),<br/> </li> </ul> <p> ​</p> <p> <strong> United States Department of Agriculture (USDA) - Transformation Strategy</strong> </p> <div> <strong> ​</strong> </div> <ul> <li> Leveraged Component Business Modeling methodology to create an IT planning and management platform that is agile and business aligned.</li> <li> Delivered a target architecture blueprint and transformation roadmap to identify and prioritize specific initiatives and activities to enable CIO to deliver on mission.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1052283283_2_703064376" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1052283283JTIT2"> Program Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1052283283JSTD2"> 08/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1052283283EDDT2"> 08/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1052283283COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1052283283JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1052283283JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1052283283JDES2" itemprop="description"> <p> </p> <ul> <li> Coordinated college recruiting efforts and staffing efforts within the Information Technology Resource Center (ITRC)</li> <li> Conducted analysis and managed the business unit's utilization across accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1052283283_3_703064377" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1052283283JTIT3"> Account Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1052283283JSTD3"> 12/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1052283283EDDT3"> 07/1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1052283283COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1052283283JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1052283283JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1052283283JDES3" itemprop="description"> <p> </p> <ul> <li> Marketed IT software and services to major educational institutions and healthcare providers.</li> <li> Responsible for managing customer relationships, sales and related business development activities. </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1052283284" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1052283284"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1052283284_1_703064378" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1052283284DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="1052283284STUY1"> Information Technology</span> <span class="datesWrapper"> <span class="jobdates" id="1052283284GRYR1"> 2003</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1052283284SCHO1" itemprop="name"> University of Maryland, Smith School of Business</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1052283284SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1052283284SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="1052283284SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="1052283284FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1052283284_2_703064379" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1052283284DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1052283284STUY2"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="1052283284GRYR2"> 1996</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1052283284SCHO2" itemprop="name"> University of Arizona</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1052283284SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1052283284SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="1052283284SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="1052283284FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1052283285" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1052283285"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1052283285_1_703064380" style="padding-top:0px;"> <div class="field singlecolumn" id="1052283285FRFM1"> <ul> <li> Certified IBM Process Analyst - BlueworksLive &amp; IBM BPM 8.5<br/> </li> <li> Certified IBM Blockchain Consultant</li> <li> Certified IBM Agile Consultant</li> <li> Certified IBM SOA Associated<br/> </li> </ul> </div> </div> </div> </div>

CONSULTANT

STAFF CONSULTANT Summary Experienced professional with project management skills and experience in marketing, supply, and financial performance reporting. Experience also includes analyzing data/problems and communicating findings or solutions. Oil and gas and consulting industry experience. Praised by management for always keeping a positive attitude and meeting deadlines. Originally from Oklahoma, and looking to move back if offered the position being discussed. Skills Project Management Financial Planning, Reporting, and Performance Client Relations HR/Payroll Systems Business Analysis and Research Microsoft PowerPoint, Word, and Excel Experience Staff Consultant 09/2016 to 09/2017 Company Name City , State Provided project management expertise to clients during engagements, as well as project and financial reporting. Analyzed project performance and communicated updates to key players. Performed extensive research to best fit client needs. Provided project management support for the implementation of a new shared services center for a logistics client; resulting in the client's employees were able to more efficiently access and complete HR requests. Assisted in the development of a multiple location labor market study for an oil and gas industry client. Provided the client with pros and cons of opening new business in various locations, which allowed the client to make the best location decision. Supported a payroll implementation for a distribution client operating in the U.S. and Canada, resulting in easier payroll processing for the client. Supported the development of HR processes, policies, templates, and a high-level process map for a foreign oil and gas client. Provided client with a U.S. based HR employee handbook. Financial Analyst Intern 05/2015 to 08/2015 Company Name City , State Analyzed financial spreadsheets and communicated findings to upper management. Generated oil well tax spreadsheets and analyzed for refund opportunities. Focused on sales and severance tax fields. Worked on refund projects for clients. Provided clients refunds discovered during the review process. Gathered information while performing field work at the client site. Inserted this information in to the spreadsheets to be used in the review process. Developed and reviewed summary spreadsheets containing well locations and payments. Spreadsheets were used to track company well location performance and client payments. This analysis allowed decision makers to better manage well location performance and payments. Brady E. Biggs | 918.344.3202 | [email protected] | Page 2 www.linkedin.com/in/brady-biggs-32999993. VP Philanthropy 01/2015 to 05/2015 Company Name City , State Manufactured a product, confirmed the supply was consistently accurate, marketed and sold the product, and donated the earnings to a local charity. Applied academic preparation with real world business experiences. Secured a business loan, developed and sold a product, generated revenue, and repaid the loan. Identified potential philanthropies to donate the company's time and profits. Volunteered time and profits to selected philanthropies. Volunteer Leader 08/2014 to 08/2015 Company Name City , State Developed key leadership skills and qualities through mentoring middle school aged children. Donated 150+ hours of service, striving to improve confidence and leadership. Taught daily to groups of children by applying games, music, and everyday life to help drive the lessons. Education and Training Bachelor of Business and Administrative Management (BBA) The University of Oklahoma City , State Activities and Honors American Management Association *Independent Petroleum Association of America *International Federation of Accountants *National Association of Sales Professionals Skills academic, Business Analysis and Research, com, client, clients, Client Relations, financial, Financial Planning, financial reporting, HR, leadership, leadership skills, logistics, market, mentoring, access, Excel, Microsoft PowerPoint, Word, oil, Payroll, payroll processing, policies, processes, Project Management, Reporting, research, sales, Spreadsheets, tax Additional Information HONORS/ACTIVITIES *Charles C. Faranna Scholarship *Nik Hanig Memorial Scholarship *Bixby Rotary Club Scholarship *Broken Arrow Rotary Club Scholarship *Delta Upsilon Social Fraternity *Campus Activities Council Volunteer (Relay for Life, Soonerthon, Big Event, Second Chance)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1009803469" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1009803469_1_670194804" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1009803469FNAM1"> </span> <span> </span> <span class="field lName" id="1009803469LNAM1"> STAFF CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1009803473" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1009803473"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803473_1_670194811" style="padding-top:0px;"> <div class="field singlecolumn" id="1009803473FRFM1"> Experienced professional with project management skills and experience in marketing, supply, and financial performance reporting. Experience also includes analyzing data/problems and communicating findings or solutions. Oil and gas and consulting industry experience. Praised by management for always keeping a positive attitude and meeting deadlines. Originally from Oklahoma, and looking to move back if offered the position being discussed.</div> </div> </div> <div class="section" id="SECTION_HILT1009803475" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1009803475"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803475_1_670194813" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1009803475SKC11"> <ul> <li> Project Management</li> <li> Financial Planning, Reporting, and Performance</li> <li> Client Relations</li> <li> HR/Payroll Systems</li> <li> Business Analysis and Research Microsoft PowerPoint, Word, and Excel</li> </ul> </td> <td class="field twocol_2" id="1009803475SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1009803471" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1009803471"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803471_1_670194806" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1009803471JTIT1"> Staff Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1009803471JSTD1"> 09/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1009803471EDDT1"> 09/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1009803471COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1009803471JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1009803471JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1009803471JDES1" itemprop="description"> <ul> <li> Provided project management expertise to clients during engagements, as well as project and financial reporting.</li> <li> Analyzed project performance and communicated updates to key players.</li> <li> Performed extensive research to best fit client needs.</li> <li> Provided project management support for the implementation of a new shared services center for a logistics client; resulting in the client's employees were able to more efficiently access and complete HR requests.</li> <li> Assisted in the development of a multiple location labor market study for an oil and gas industry client.</li> <li> Provided the client with pros and cons of opening new business in various locations, which allowed the client to make the best location decision.</li> <li> Supported a payroll implementation for a distribution client operating in the U.S.</li> <li> and Canada, resulting in easier payroll processing for the client.</li> <li> Supported the development of HR processes, policies, templates, and a high-level process map for a foreign oil and gas client.</li> <li> Provided client with a U.S.</li> <li> based HR employee handbook.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1009803471_2_670194807" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1009803471JTIT2"> Financial Analyst Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1009803471JSTD2"> 05/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1009803471EDDT2"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1009803471COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1009803471JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1009803471JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1009803471JDES2" itemprop="description"> <ul> <li> Analyzed financial spreadsheets and communicated findings to upper management.</li> <li> Generated oil well tax spreadsheets and analyzed for refund opportunities.</li> <li> Focused on sales and severance tax fields.</li> <li> Worked on refund projects for clients.</li> <li> Provided clients refunds discovered during the review process.</li> <li> Gathered information while performing field work at the client site.</li> <li> Inserted this information in to the spreadsheets to be used in the review process.</li> <li> Developed and reviewed summary spreadsheets containing well locations and payments.</li> <li> Spreadsheets were used to track company well location performance and client payments.</li> <li> This analysis allowed decision makers to better manage well location performance and payments.</li> <li> Brady E.</li> <li> Biggs | 918.344.3202 | [email protected] | Page 2 www.linkedin.com/in/brady-biggs-32999993.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1009803471_3_670194808" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1009803471JTIT3"> VP Philanthropy</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1009803471JSTD3"> 01/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1009803471EDDT3"> 05/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1009803471COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1009803471JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1009803471JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1009803471JDES3" itemprop="description"> <ul> <li> Manufactured a product, confirmed the supply was consistently accurate, marketed and sold the product, and donated the earnings to a local charity.</li> <li> Applied academic preparation with real world business experiences.</li> <li> Secured a business loan, developed and sold a product, generated revenue, and repaid the loan.</li> <li> Identified potential philanthropies to donate the company's time and profits.</li> <li> Volunteered time and profits to selected philanthropies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1009803471_4_670194809" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1009803471JTIT4"> Volunteer Leader</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1009803471JSTD4"> 08/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1009803471EDDT4"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1009803471COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1009803471JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1009803471JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1009803471JDES4" itemprop="description"> <ul> <li> Developed key leadership skills and qualities through mentoring middle school aged children.</li> <li> Donated 150+ hours of service, striving to improve confidence and leadership.</li> <li> Taught daily to groups of children by applying games, music, and everyday life to help drive the lessons.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1009803472" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1009803472"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803472_1_670194810" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1009803472DGRE1" itemprop="name"> Bachelor of Business and Administrative Management (BBA)</span> <span class="programline" id="1009803472STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1009803472SCHO1" itemprop="name"> The University of Oklahoma</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1009803472SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1009803472SSTA1"> State</span> <span class="joblocation eduCountry" id="1009803472SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1009803472FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1009803474" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1009803474"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803474_1_670194812" style="padding-top:0px;"> <div class="field singlecolumn" id="1009803474FRFM1"> American Management Association *Independent Petroleum Association of America *International Federation of Accountants *National Association of Sales Professionals</div> </div> </div> <div class="section" id="SECTION_SKLL1009803476" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1009803476"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803476_1_670194814" style="padding-top:0px;"> <div class="field singlecolumn" id="1009803476FRFM1"> academic, Business Analysis and Research, com, client, clients, Client Relations, financial, Financial Planning, financial reporting, HR, leadership, leadership skills, logistics, market, mentoring, access, Excel, Microsoft PowerPoint, Word, oil, Payroll, payroll processing, policies, processes, Project Management, Reporting, research, sales, Spreadsheets, tax</div> </div> </div> <div class="section" id="SECTION_ADDI1009803477" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1009803477"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1009803477_1_670194815" style="padding-top:0px;"> <div class="field singlecolumn" id="1009803477FRFM1"> <ul> <li> HONORS/ACTIVITIES *Charles C. Faranna Scholarship *Nik Hanig Memorial Scholarship *Bixby Rotary Club Scholarship *Broken Arrow Rotary Club Scholarship *Delta Upsilon Social Fraternity *Campus Activities Council Volunteer (Relay for Life, Soonerthon, Big Event, Second Chance)</li> </ul> </div> </div> </div> </div>

CONSULTANT

LEASING CONSULTANT Summary Microsoft Office (4 years), Sales (4 years), Quickbooks (4 years), Performance Management (2 years), Accounting (4 years), Market Research (4 years), Marketing Strategy (4 years), Marketing Communications (4 years), Financial Analysis (4 years), Public Relations (4 years) Accomplishments To Whom It May Concern, My name is Vincent Hall, and I hate the "One-Size-Fits-All" approach to business. When marketing doesn't feel like marketing, and people organically connect to your message, you've birthed a movement. Gone are the days of the 1950's where individualism rooted in autonomy allowed one to be labeled as the "lone wolf" and heroically conquer the "Corporate Ladder". Similarly, business entities cannot survive the current globalized, hyper-competitive market through, what I call, "Corporate -Isolationism". A business, whether a start-up or an established titan of industry, must always find relevant ways connect and communicate with its audience. My interest in business started when my friend's step-father told me "The only road to success is the one you build through work and creativity". This statement has birthed a passion and drive to not only understand human behavior in what motivates one to buy, but also the mechanics behind product positioning. What about the product makes it appealing. How can a business increase delivery efficiency. How does a business drive up profit margins while driving down production costs? In conclusion, between my experience in accounting, marketing research, marketing strategy, product positioning, market communication, and public relations has led me to believe two key things. First, individual's desire to buy hinges on the appealing presentation. It has to be palatable to all five senses within 30 seconds or less. Second, the product must serve a customer's need longer than the next fade of products. In other words, the product must withstand a competitor's product in offering versatile utility and adaptability options to every customer. It is my hope that my communication skills along with my experience in marketing, sales, and accounting will assist in your company's profitability in product positioning. Experience 05/2016 to Current Leasing Consultant Company Name － City , State Greet, assist, and screen prospective clients by collecting demographic information via questionnaire. Actively listening to concerns of prospective clients in order to offer consultations in regards to product value, benefits, and functionality. Follow up with prospective clients within 24 hours with a follow-up call, 72 hours with an email summary of visit and request for return visit. Insure all copies of confidential documentation regarding application process such as banking, social security numbers, and government issued ID's are safely secured within applicant's individual file. Screen prospective clients according to established company policy and follow up with client within 24 hours to discuss results. Create and insure all outstanding contracts have captured time sensitive signatures and initials within 48 hours of approval. Market business via social media (facebook, instagram, twitter, flyers to vendors, community rotary mixers, UT/ACC). Record information legibly and with technical accuracy, proofread for spelling, number and typing errors; alphabetize, file, and maintain various financial records for AR/AP. Prepare, reconcile, interpret, and analyze all Preliminary Documentation, A/P, A/R, Liens, Billing, Payroll, Credit Card purchases for Contract Department. Ability to work unilaterally between various departments relating to purchasing, contracts, auditor controller, administration, and human resources. Follow complex verbal and written instructions while interoperating/translating information with people of various educational and socioeconomic backgrounds. 07/2015 to 04/2016 Counselor Company Name － City , State Assist clients in finding medical, housing, nutritional, educational, and career development county and state assistance programs Assisted in demonstrating the benefits of nutritional dieting in regards to psychological and physical health for differing clientele demographics Assisted in developing, establishing, and implementing infrastructure necessary to expand citizenry access to organic food venues within impoverished communities through legislation and subsidized delivery services from local famers Assisted clients with medical enrollment and reenrollment procedures, interpreting medical codes, switch from Medicaid to Public Exchange Proficient in Microsoft Office Word, Excel, Power and Outlook programs Demonstrates knowledge of correct spelling, grammatical structure, and arithmetic Ability to correctly translate all documentation into Spanish. 05/2013 to 07/2015 Finance Consultant Company Name － City , State Established business relationships and presence in local Chamber of Commerce, Rotary, and Lion Club(s) Worked with Small Business Administration Office and commercial lenders to secure loans, credit lines, and investor capital for business owners Bank reconciliation, project cost projection presentations, bonding and insurance requirements for multimillion contracts for city, state and private projects. Oversight of accounts payable via AR/AP preparing expense, trial balances, and budget analysis reports using QuickBooks/Quicken in regards to payroll, vendor sales invoices, collections, company loans/liens, leases, and credit card accounts Interact and prepared with Accountant with RFP documentation (941's, W-2's, W-3, 940's, 1099) to ensure IRS monthly, quarterly, and year-end close out deadlines are met Created project budget proposals for marketing and sales department Monitored new client - established client retention ratios Created best practice memorandums for Marketing and Sales Departments Monitored SEO and SMP conversion ratios for all online marketing vehicles Conducted market surveys to capture clientele purchasing attitudes Created marketing plan based on surveys to construct platforms for price elasticity, brand recognition, and new market product exposure. Education and Training April 2017 Associate : Business - Marketing City , State Business - Marketing December 2014 Associate : Business Administration College of the Se － City , State Business Administration Skills Accountant, accounts payable, AP, A/P, AR, Bank reconciliation, banking, benefits, Billing, budget analysis, budget, Business Administration, contracts, controller, conversion, Credit, clientele, client, clients, delivery, Documentation, email, financial, government, human resources, insurance, listening, marketing plan, Market, Marketing and Sales, access, Excel, Exchange, Microsoft Office, Office, Outlook, Word, online marketing, Payroll, presentations, proposals, purchasing, QuickBooks, Quicken, RFP, sales, SMP, Spanish, surveys, switch, translating, typing, written, year-end Additional Information Kind Regards, Vincent Hall Authorized to work in the US for any employer

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME937509798" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_937509798_1_616901286" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="937509798FNAM1"> </span> <span> </span> <span class="field" id="937509798LNAM1"> LEASING CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM937509813" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM937509813"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509813_1_616901295" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="937509813FRFM1"> Microsoft Office (4 years), Sales (4 years), Quickbooks (4 years), Performance Management (2 years), Accounting (4 years), Market Research (4 years), Marketing Strategy (4 years), Marketing Communications (4 years), Financial Analysis (4 years), Public Relations (4 years)</div> </div> </div> <div class="section" id="SECTION_HILT937509816" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM937509811" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM937509811"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509811_1_616901292" style="padding-top:0px;"> <div class="field singlecolumn" id="937509811FRFM1"> <ul> <li> To Whom It May Concern, My name is Vincent Hall, and I hate the "One-Size-Fits-All" approach to business.</li> <li> When marketing doesn't feel like marketing, and people organically connect to your message, you've birthed a movement.</li> <li> Gone are the days of the 1950's where individualism rooted in autonomy allowed one to be labeled as the "lone wolf" and heroically conquer the "Corporate Ladder".</li> <li> Similarly, business entities cannot survive the current globalized, hyper-competitive market through, what I call, "Corporate -Isolationism".</li> <li> A business, whether a start-up or an established titan of industry, must always find relevant ways connect and communicate with its audience.</li> <li> My interest in business started when my friend's step-father told me "The only road to success is the one you build through work and creativity".</li> <li> This statement has birthed a passion and drive to not only understand human behavior in what motivates one to buy, but also the mechanics behind product positioning.</li> <li> What about the product makes it appealing.</li> <li> How can a business increase delivery efficiency.</li> <li> How does a business drive up profit margins while driving down production costs? In conclusion, between my experience in accounting, marketing research, marketing strategy, product positioning, market communication, and public relations has led me to believe two key things.</li> <li> First, individual's desire to buy hinges on the appealing presentation.</li> <li> It has to be palatable to all five senses within 30 seconds or less.</li> <li> Second, the product must serve a customer's need longer than the next fade of products.</li> <li> In other words, the product must withstand a competitor's product in offering versatile utility and adaptability options to every customer.</li> <li> It is my hope that my communication skills along with my experience in marketing, sales, and accounting will assist in your company's profitability in product positioning.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR937509800" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR937509800"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509800_1_616901289" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937509800JSTD1"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937509800EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937509800JTIT1"> Leasing Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937509800COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937509800JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937509800JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937509800JDES1" itemprop="description"> <ul> <li> Greet, assist, and screen prospective clients by collecting demographic information via questionnaire.</li> <li> Actively listening to concerns of prospective clients in order to offer consultations in regards to product value, benefits, and functionality.</li> <li> Follow up with prospective clients within 24 hours with a follow-up call, 72 hours with an email summary of visit and request for return visit.</li> <li> Insure all copies of confidential documentation regarding application process such as banking, social security numbers, and government issued ID's are safely secured within applicant's individual file.</li> <li> Screen prospective clients according to established company policy and follow up with client within 24 hours to discuss results.</li> <li> Create and insure all outstanding contracts have captured time sensitive signatures and initials within 48 hours of approval.</li> <li> Market business via social media (facebook, instagram, twitter, flyers to vendors, community rotary mixers, UT/ACC).</li> <li> Record information legibly and with technical accuracy, proofread for spelling, number and typing errors; alphabetize, file, and maintain various financial records for AR/AP.</li> <li> Prepare, reconcile, interpret, and analyze all Preliminary Documentation, A/P, A/R, Liens, Billing, Payroll, Credit Card purchases for Contract Department.</li> <li> Ability to work unilaterally between various departments relating to purchasing, contracts, auditor controller, administration, and human resources.</li> <li> Follow complex verbal and written instructions while interoperating/translating information with people of various educational and socioeconomic backgrounds.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937509800_2_616901290" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937509800JSTD2"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937509800EDDT2"> 04/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937509800JTIT2"> Counselor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937509800COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937509800JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937509800JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937509800JDES2" itemprop="description"> <ul> <li> Assist clients in finding medical, housing, nutritional, educational, and career development county and state assistance programs Assisted in demonstrating the benefits of nutritional dieting in regards to psychological and physical health for differing clientele demographics Assisted in developing, establishing, and implementing infrastructure necessary to expand citizenry access to organic food venues within impoverished communities through legislation and subsidized delivery services from local famers Assisted clients with medical enrollment and reenrollment procedures, interpreting medical codes, switch from Medicaid to Public Exchange Proficient in Microsoft Office Word, Excel, Power and Outlook programs Demonstrates knowledge of correct spelling, grammatical structure, and arithmetic Ability to correctly translate all documentation into Spanish.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937509800_3_616901291" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937509800JSTD3"> 05/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937509800EDDT3"> 07/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937509800JTIT3"> Finance Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937509800COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937509800JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937509800JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937509800JDES3" itemprop="description"> <ul> <li> Established business relationships and presence in local Chamber of Commerce, Rotary, and Lion Club(s) Worked with Small Business Administration Office and commercial lenders to secure loans, credit lines, and investor capital for business owners Bank reconciliation, project cost projection presentations, bonding and insurance requirements for multimillion contracts for city, state and private projects.</li> <li> Oversight of accounts payable via AR/AP preparing expense, trial balances, and budget analysis reports using QuickBooks/Quicken in regards to payroll, vendor sales invoices, collections, company loans/liens, leases, and credit card accounts Interact and prepared with Accountant with RFP documentation (941's, W-2's, W-3, 940's, 1099) to ensure IRS monthly, quarterly, and year-end close out deadlines are met Created project budget proposals for marketing and sales department Monitored new client - established client retention ratios Created best practice memorandums for Marketing and Sales Departments Monitored SEO and SMP conversion ratios for all online marketing vehicles Conducted market surveys to capture clientele purchasing attitudes Created marketing plan based on surveys to construct platforms for price elasticity, brand recognition, and new market product exposure.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC937509812" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC937509812"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509812_1_616901293" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="937509812GRYR1"> April 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="937509812DGRE1" itemprop="name"> Associate</span> <span> : </span> <span class="programline" id="937509812STUY1"> Business - Marketing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="937509812SCHO1" itemprop="name"> </span> <span class="joblocation jobcity" id="937509812SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="937509812SSTA1"> State</span> <span class="joblocation jobstate" id="937509812SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="937509812FRFM1"> Business - Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937509812_2_616901294" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="937509812GRYR2"> December 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="937509812DGRE2" itemprop="name"> Associate</span> <span> : </span> <span class="programline" id="937509812STUY2"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="937509812SCHO2" itemprop="name"> College of the Se</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="937509812SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="937509812SSTA2"> State</span> <span class="joblocation jobstate" id="937509812SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="937509812FRFM2"> Business Administration</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL937509817" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL937509814" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL937509814"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509814_1_616901296" style="padding-top:0px;"> <div class="field singlecolumn" id="937509814FRFM1"> Accountant, accounts payable, AP, A/P, AR, Bank reconciliation, banking, benefits, Billing, budget analysis, budget, Business Administration, contracts, controller, conversion, Credit, clientele, client, clients, delivery, Documentation, email, financial, government, human resources, insurance, listening, marketing plan, Market, Marketing and Sales, access, Excel, Exchange, Microsoft Office, Office, Outlook, Word, online marketing, Payroll, presentations, proposals, purchasing, QuickBooks, Quicken, RFP, sales, SMP, Spanish, surveys, switch, translating, typing, written, year-end</div> </div> </div> <div class="section" id="SECTION_ADDI937509815" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI937509815"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937509815_1_616901297" style="padding-top:0px;"> <div class="field singlecolumn" id="937509815FRFM1"> <ul> <li> Kind Regards, Vincent Hall Authorized to work in the US for any employer</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSTRUCTION CONSULTANT Summary To secure a project management position with a dynamic organization where I can be contribute to a team and utilize my extensive leadership experience to develop and grow the business. Held every management position within the organization including: general manger, national corporate trainer, front of the house manager, kitchen manager, and bar manager. Experience in the organization culminated as a store owner and operator. Experience 01/2011 to 01/2015 Construction Consultant Company Name － City , State Supervised well site and location road construction, equipment procurement, and logistics. Coordinated facilities construction and well production. Consulted with project managers, vendors, and other departmental personnel to discuss and formulate estimates and resolve job site issues. Obtained, organized, and analyzed multiple subcontractor quotes across varying trades by specifying materials, identifying qualified subcontractors, and negotiating prices. Supervised well site completions including: well site perforations, well site logging, and well site flow back. Communicated with both internal and external project stakeholders to troubleshoot issues and determine appropriate resolutions. Coordinated and oversaw all project crews including construction, safety, and electrical. Identified and documented issues and risks to offer realistic recommendations for alternatives to achieve desired company results. Held and facilitated all daily JSA's. Consistently worked on multiple projects and issues with the ability to determine the severity of an issue and escalate appropriately as needed. 01/2010 to 01/2011 Prospective Owner Operator Company Name － City , State Oversaw all front of the house and back of the house hiring and training. Ensured that front of the house shifts ran smoothly and efficiently while providing thorough and friendly customer service and driving sales in a business averaging $100,000 in gross weekly sales. Managed all front of the house and back of the house inventory control and purchasing. 01/2007 to 01/2010 Assistant General Manager Company Name － City , State Wrote and unified entire company wide inventory control system. Managed daily cash intake, bar and alcohol inventory, building repair and maintenance budgets, and account payable. Oversaw hiring, training, and scheduling of all sixty front of the house employees. Education 1990 Business and Civil Engineering University of Tennessee － City Business and Civil Engineering Steve Knowles Kodiak Energy Consulting, LLC - Vice President of Operations Skills budgets, budget, Consulting, customer service, driving, fast, hiring, inventory, inventory control, logging, logistics, materials, Microsoft Office Suite, needs assessment, negotiating, personnel, procurement, project management, purchasing, quality assurance, safety, sales, scheduling, self-motivated, managing suppliers, troubleshoot, verbal communication skills, excellent written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME906676274" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_906676274_1_594893676" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="906676274FNAM1"> </span> <span> </span> <span class="field" id="906676274LNAM1"> CONSTRUCTION CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM906676278" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM906676278"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906676278_1_594893682" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="906676278FRFM1"> To secure a project management position with a dynamic organization where I can be contribute to a team and utilize my extensive leadership experience to develop and grow the business. Held every management position within the organization including: general manger, national corporate trainer, front of the house manager, kitchen manager, and bar manager. Experience in the organization culminated as a store owner and operator.</div> </div> </div> <div class="section" id="SECTION_HILT906676280" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM906676990" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR906676276" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR906676276"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906676276_1_594893678" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="906676276JSTD1"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="906676276EDDT1"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906676276JTIT1"> Construction Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906676276COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906676276JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906676276JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906676276JDES1" itemprop="description"> <ul> <li> Supervised well site and location road construction, equipment procurement, and logistics.</li> <li> Coordinated facilities construction and well production.</li> <li> Consulted with project managers, vendors, and other departmental personnel to discuss and formulate estimates and resolve job site issues.</li> <li> Obtained, organized, and analyzed multiple subcontractor quotes across varying trades by specifying materials, identifying qualified subcontractors, and negotiating prices.</li> <li> Supervised well site completions including: well site perforations, well site logging, and well site flow back.</li> <li> Communicated with both internal and external project stakeholders to troubleshoot issues and determine appropriate resolutions.</li> <li> Coordinated and oversaw all project crews including construction, safety, and electrical.</li> <li> Identified and documented issues and risks to offer realistic recommendations for alternatives to achieve desired company results.</li> <li> Held and facilitated all daily JSA's.</li> <li> Consistently worked on multiple projects and issues with the ability to determine the severity of an issue and escalate appropriately as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906676276_2_594893679" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="906676276JSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="906676276EDDT2"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906676276JTIT2"> Prospective Owner Operator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906676276COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906676276JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906676276JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906676276JDES2" itemprop="description"> <ul> <li> Oversaw all front of the house and back of the house hiring and training.</li> <li> Ensured that front of the house shifts ran smoothly and efficiently while providing thorough and friendly customer service and driving sales in a business averaging $100,000 in gross weekly sales.</li> <li> Managed all front of the house and back of the house inventory control and purchasing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906676276_3_594893680" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="906676276JSTD3"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="906676276EDDT3"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906676276JTIT3"> Assistant General Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906676276COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906676276JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906676276JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906676276JDES3" itemprop="description"> <ul> <li> Wrote and unified entire company wide inventory control system.</li> <li> Managed daily cash intake, bar and alcohol inventory, building repair and maintenance budgets, and account payable.</li> <li> Oversaw hiring, training, and scheduling of all sixty front of the house employees.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC906676277" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC906676277"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906676277_1_594893681" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="906676277GRYR1"> 1990</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="906676277DGRE1" itemprop="name"> </span> <span class="programline" id="906676277STUY1"> Business and Civil Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="906676277SCHO1" itemprop="name"> University of Tennessee</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="906676277SCIT1"> City</span> <span class="joblocation jobstate" id="906676277SSTA1"> </span> <span class="joblocation jobstate" id="906676277SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="906676277FRFM1"> Business and Civil Engineering Steve Knowles Kodiak Energy Consulting, LLC - Vice President of Operations</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL906676279" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL906676279"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906676279_1_594893683" style="padding-top:0px;"> <div class="field singlecolumn" id="906676279FRFM1"> budgets, budget, Consulting, customer service, driving, fast, hiring, inventory, inventory control, logging, logistics, materials, Microsoft Office Suite, needs assessment, negotiating, personnel, procurement, project management, purchasing, quality assurance, safety, sales, scheduling, self-motivated, managing suppliers, troubleshoot, verbal communication skills, excellent written</div> </div> </div> </div>

CONSULTANT

COLOR CONSULTANT Summary Adaptable and ambitious administrative professional with 5+ years experience in accounting and finance, real estate, as well as customer service.  Experience November 2016 to Current Company Name City , State Color Consultant Sephora is one of the largest cosmetic retailers world wide. As a Color Consultant my daily responsibilities include: Achieving the stores daily sales goal by assisting clients with their product purchases. Analyzing skin condition and make appropriate product recommendations. Working as a team with colleagues and participating in weekly competitions/games, themes, etc. Stocking shelves, supplies, and organizing displays. Developing positive customer relationships through friendly greetings and excellent service. June 2012 to September 2016 Company Name City , State Office Manager McHugh CPA Group is a family owned accounting office located in Atlanta, GA. Microsoft proficency, meticulous attention to detail, strong problem solving, and customer service were required skills needed as an Office Manager. Daily responsibilities: Preperation of tax returns, E-filing, and POA's (Power of Attorney). Managed accounts payable/recievable. Oversaw inventory and office supply purchases. Helped distribute employee notices and mail around the office. Performed complex general accounting functions, including preperation of journal entries, account analysis, and balance sheet reconciliations. Screened applicant resumes and coordinated both phone and in-person interviews. March 2011 to July 2012 Company Name City , State Receptionist  Worked for RE/MAX as an entry level receptionist. Daily responsibilities included:  Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events. Managed office supplies, vendors, organization, and up keep. Coordinated, scheduled, and arranged meeting and travel calendars, including business and social events. Opened and properly distributed incoming mail. Directed guests and routed deliveries and courier services. Education May 2010 Norwich Free Academy City , State High school Skills Excellent communication skills Articulate and well-spoken Accurate and detailed Microsoft Office profiency Social media knowledge Team building Invoice rocessing Strong client relations

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME903103195" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_903103195_1_592369551" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="903103195FNAM1"> </span> <span> </span> <span class="field" id="903103195LNAM1"> COLOR CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM903103201" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM903103201"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903103201_1_592372017" style="padding-top:0px;"> <div class="field singlecolumn" id="903103201FRFM1"> Adaptable and ambitious administrative professional with 5+ years experience in accounting and finance, real estate, as well as customer service. </div> </div> </div> <div class="section" id="SECTION_EXPR903103197" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR903103197"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903103197_1_592369553" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="903103197JSTD1"> November 2016</div> <div> to </div> <div class="jobdates" format="%B %Y" id="903103197EDDT1"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="903103197COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="903103197JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903103197JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="903103197JTIT1"> Color Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="903103197JDES1" itemprop="description"> <p> Sephora is one of the largest cosmetic retailers world wide. As a Color Consultant my daily responsibilities include:</p> <ul> <li> Achieving the stores daily sales goal by assisting clients with their product purchases.</li> <li> Analyzing skin condition and make appropriate product recommendations.</li> <li> Working as a team with colleagues and participating in weekly competitions/games, themes, etc.</li> <li> Stocking shelves, supplies, and organizing displays.</li> <li> Developing positive customer relationships through friendly greetings and excellent service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903103197_2_592369555" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="903103197JSTD2"> June 2012</div> <div> to </div> <div class="jobdates" format="%B %Y" id="903103197EDDT2"> September 2016</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="903103197COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="903103197JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903103197JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="903103197JTIT2"> Office Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="903103197JDES2" itemprop="description"> <p> McHugh CPA Group is a family owned accounting office located in Atlanta, GA. Microsoft proficency, meticulous attention to detail, strong problem solving, and customer service were required skills needed as an Office Manager. Daily responsibilities:</p> <ul> <li> Preperation of tax returns, E-filing, and POA's (Power of Attorney).</li> <li> Managed accounts payable/recievable.</li> <li> Oversaw inventory and office supply purchases.</li> <li> Helped distribute employee notices and mail around the office.</li> <li> Performed complex general accounting functions, including preperation of journal entries, account analysis, and balance sheet reconciliations.</li> <li> Screened applicant resumes and coordinated both phone and in-person interviews.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903103197_3_592369556" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="903103197JSTD3"> March 2011</div> <div> to </div> <div class="jobdates" format="%B %Y" id="903103197EDDT3"> July 2012</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="903103197COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="903103197JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903103197JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="903103197JTIT3"> Receptionist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="903103197JDES3" itemprop="description"> <p>  Worked for RE/MAX as an entry level receptionist. Daily responsibilities included: </p> <ul> <li> Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.</li> <li> Managed office supplies, vendors, organization, and up keep.</li> <li> Coordinated, scheduled, and arranged meeting and travel calendars, including business and social events.</li> <li> Opened and properly distributed incoming mail.</li> <li> Directed guests and routed deliveries and courier services.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC903103198" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC903103198"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903103198_1_592369557" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="903103198GRYR1"> May 2010</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="903103198SCHO1" itemprop="name"> Norwich Free Academy</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="903103198SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="903103198SSTA1"> State</span> <span class="joblocation jobstate" id="903103198SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="903103198DGRE1" itemprop="name"> High school</span> <span class="programline" id="903103198STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="903103198FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL903103200" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL903103200"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903103200_1_592369559" style="padding-top:0px;"> <div class="field singlecolumn" id="903103200FRFM1"> <ul> <li> Excellent communication skills</li> <li> Articulate and well-spoken</li> <li> Accurate and detailed</li> <li> Microsoft Office profiency</li> <li> Social media knowledge</li> <li> Team building</li> <li> Invoice rocessing</li> <li> Strong client relations</li> </ul> </div> </div> </div> </div>

CONSULTANT

JEWELRY CONSULTANT Summary As you will see on my resume, I have the required experience, education, and training you seek in a candidate. In addition, I am a military spouse and have a vast understanding of government regulations, policies, and procedures. I am very competent in managing an organizations financial resources and feel I would be an excellent addition to your company. I would like to thank you for considering my application. I am very excited at the prospect of working for your team. I am available to meet with you at your earliest convenience to discuss the position and my resume. You are welcome to contact me at Excellent customer service, administration, organization, and communications skills *Ability to multi-task, meet deadlines, work independently, or on a team Highlights Microsoft Office Suite;ability to accurately type 40 WPM Experienced volunteer providing animal care at local shelters; bathed, groomed and temperament tested animals for adoptability Experience Jewelry Consultant September 2014 to January 2015 Company Name － City , State Greeted and provided front-line customer service to patrons; assisted with product selection, provided information and made recommendations. Determined customer needs and prepared proposals/products to complete sales. Marketed services and bundled packages; met and/or exceeded corporate sales. Assembled displays and arranged merchandise/accessories as shown in sketches; maintained clean and orderly areas and displays. Performed security/lost prevention procedures in accordance with corporate policies. Examined merchandise and ensured pricing/display accuracy and product functionality. Receptionist and Data Entry Clerk September 2012 to March 2014 Company Name － City , State Provided administrative support to internal and external customers; answered phones, took messages, provided information, and directed individuals/calls to staff members. Prioritized/scheduled daily work operations; effectively managed time and resources. Handled personal data and/or records; ensured integrity of customer account information and sustained compliance with confidentiality and Privacy Act standards. Completely and accurately documented forms and records in accordance with policies. Maintained contact with clients until confirmed delivery of goods; effectively resolved customer concerns at the lowest managerial level. Conducted inventories and ensured asset balance and accountability; labeled inventory and ensured appropriate stock levels were maintained to meet customer demand. Operated a variety of office automation equipment to include multi-line phone system, scanner, copiers, facsimiles, and shredder. Child Care Provider July 2011 to January 2013 Company Name － City , State Provided direct care to children age's birth through age five in family care setting. Planned and conducted effective child development programs to meet the physical, social, emotional, and intellectual needs of individual children. Coordinated age-appropriate play/learning activities aimed at fostering development. Used appropriate child guidance and care giving techniques; detected early signs of distress and redirected behaviors. Led and interacted with children in song, games, finger play, and other activities; helped children develop self-help skills such as serving food, zipping jackets, tying shoes, and hand washing. Prepared snacks and meals using safe food handling procedures and dietary guidelines. Maintained accountability and safety of children at all times; certified in pediatric, infant, and adult CPR. Ensured proper maintenance and sanitation of classroom, toys, and equipment. Experienced working with a variety of personalities and ability levels; skilled at adjusting responses to suit individual needs. Taught children how to redirect negative behavior through feelings identification, compromise, and communication. Education Diploma : General Studies , 2012 Byron P. Steele II High School － City , State General Studies Interests Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011 Skills administrative support, balance, CPR, clients, customer service, delivery, forms, inventory, managerial, Microsoft Office Suite, office automation, phone system, copiers, policies, pricing, proposals, safety, sales, scanner, phones, type 40 WPM Additional Information COMMUNITY INVOLVEMENT: Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME902635967" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_902635967_1_592041463" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="902635967FNAM1"> </span> <span> </span> <span class="field" id="902635967LNAM1"> JEWELRY CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM902635971" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM902635971"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635971_1_592041470" style="padding-top:0px;"> <div class="field singlecolumn" id="902635971FRFM1"> As you will see on my resume, I have the required experience, education, and training you seek in a candidate. In addition, I am a military spouse and have a vast understanding of government regulations, policies, and procedures. I am very competent in managing an organizations financial resources and feel I would be an excellent addition to your company. I would like to thank you for considering my application. I am very excited at the prospect of working for your team. I am available to meet with you at your earliest convenience to discuss the position and my resume. You are welcome to contact me at Excellent customer service, administration, organization, and communications skills *Ability to multi-task, meet deadlines, work independently, or on a team</div> </div> </div> <div class="section" id="SECTION_HILT902635973" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT902635973"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635973_1_592041472" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="902635973SKC11"> <ul> <li> Microsoft Office Suite;ability to accurately type 40 WPM</li> <li> Experienced volunteer providing animal care at local shelters; bathed, groomed and temperament tested animals for adoptability</li> </ul> </td> <td class="field twocol_2 charspace" id="902635973SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR902635969" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR902635969"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635969_1_592041465" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT1"> Jewelry Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD1"> September 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT1"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="902635969JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES1" itemprop="description"> <ul> <li> Greeted and provided front-line customer service to patrons; assisted with product selection, provided information and made recommendations.</li> <li> Determined customer needs and prepared proposals/products to complete sales.</li> <li> Marketed services and bundled packages; met and/or exceeded corporate sales.</li> <li> Assembled displays and arranged merchandise/accessories as shown in sketches; maintained clean and orderly areas and displays.</li> <li> Performed security/lost prevention procedures in accordance with corporate policies.</li> <li> Examined merchandise and ensured pricing/display accuracy and product functionality.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_902635969_2_592041466" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT2"> Receptionist and Data Entry Clerk</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD2"> September 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT2"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="902635969JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES2" itemprop="description"> <ul> <li> Provided administrative support to internal and external customers; answered phones, took messages, provided information, and directed individuals/calls to staff members.</li> <li> Prioritized/scheduled daily work operations; effectively managed time and resources.</li> <li> Handled personal data and/or records; ensured integrity of customer account information and sustained compliance with confidentiality and Privacy Act standards.</li> <li> Completely and accurately documented forms and records in accordance with policies.</li> <li> Maintained contact with clients until confirmed delivery of goods; effectively resolved customer concerns at the lowest managerial level.</li> <li> Conducted inventories and ensured asset balance and accountability; labeled inventory and ensured appropriate stock levels were maintained to meet customer demand.</li> <li> Operated a variety of office automation equipment to include multi-line phone system, scanner, copiers, facsimiles, and shredder.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_902635969_3_592041467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT3"> Child Care Provider</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD3"> July 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="902635969JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES3" itemprop="description"> <ul> <li> Provided direct care to children age's birth through age five in family care setting.</li> <li> Planned and conducted effective child development programs to meet the physical, social, emotional, and intellectual needs of individual children.</li> <li> Coordinated age-appropriate play/learning activities aimed at fostering development.</li> <li> Used appropriate child guidance and care giving techniques; detected early signs of distress and redirected behaviors.</li> <li> Led and interacted with children in song, games, finger play, and other activities; helped children develop self-help skills such as serving food, zipping jackets, tying shoes, and hand washing.</li> <li> Prepared snacks and meals using safe food handling procedures and dietary guidelines.</li> <li> Maintained accountability and safety of children at all times; certified in pediatric, infant, and adult CPR.</li> <li> Ensured proper maintenance and sanitation of classroom, toys, and equipment.</li> <li> Experienced working with a variety of personalities and ability levels; skilled at adjusting responses to suit individual needs.</li> <li> Taught children how to redirect negative behavior through feelings identification, compromise, and communication.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC902635970" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC902635970"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635970_1_592041469" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="902635970DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="902635970STUY1"> General Studies</span> <span> , </span> <span class="jobdates" id="902635970GRYR1"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="902635970SCHO1" itemprop="name"> Byron P. Steele II High School</span> <span> － </span> <span class="joblocation jobcity" id="902635970SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635970SSTA1"> State</span> <span class="joblocation jobstate" id="902635970SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="902635970FRFM1"> General Studies</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR902635972" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR902635972"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635972_1_592041471" style="padding-top:0px;"> <div class="field singlecolumn" id="902635972FRFM1"> Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011</div> </div> </div> <div class="section" id="SECTION_SKLL902635974" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL902635974"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635974_1_592041474" style="padding-top:0px;"> <div class="field singlecolumn" id="902635974FRFM1"> administrative support, balance, CPR, clients, customer service, delivery, forms, inventory, managerial, Microsoft Office Suite, office automation, phone system, copiers, policies, pricing, proposals, safety, sales, scanner, phones, type 40 WPM</div> </div> </div> <div class="section" id="SECTION_ADDI902635975" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI902635975"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635975_1_592041475" style="padding-top:0px;"> <div class="field singlecolumn" id="902635975FRFM1"> <ul> <li> COMMUNITY INVOLVEMENT: Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011</li> </ul> </div> </div> </div> </div>

CONSULTANT

PRINCIPAL CONSULTANT Professional Summary Financial/Business Analyst with over fifteen years of experience in the financial sector. Proven problem solver specializing in operational workflow designing and streamlining. Deliverer of best practices as Subject Matter Expert in Front, Middle, and Back Office workflows. Innovative thinker in identifying and remedying gaps between business processes and technology. Detailed knowledge of traded financial instruments. Challenge taker, goal oriented, highly motivated, and competent self-starter eager to contribute in a dynamic environment. MBA Experience Principal Consultant Apr 2015 to Current Company Name － City , State Conducts presentations, demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients. Prepares Project Definition that details the scope of work to be done, resources to be deployed, timeframes and benchmarks. Prepares Gap Analysis outlining deficiencies in current processes and develops Business Specifications that defines a technical solution. Assesses workflows and recommends alternatives to achieving transparency, efficiency, and a reduction in operational risk for capital market instruments. Designs accounting schemas, FASB and IFRS compliant, for financial instruments including Fixed Income Securities, Derivatives, FX, Equities, and Commodities. Provides consulting services, as a subject matter expert (SME), regarding capital market front-to-back processing and financial reporting. Senior Consultant Sep 2006 to Mar 2015 Company Name － City , State Provided Pre-Sales consulting services in Asia, Europe and the Americas, to traders of Interest Rate Derivatives, Fixed Income, Equity, FX, Commodity, and Credit instruments. Prepared and delivered presentations demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients for Front Arena (Trading STP solution). Designed workflows for Capital Market clients and Private Banking. Developed workflows (Trading, Operations, and Treasury) composing of financial instruments including Fixed Income Securities, Interest Rate Derivatives, FX, Equities, and Commodities. Provided consulting and development services that address Dodd-Frank trading, settlement and clearing regulations. Prepared and presented accounting schemata compliant with Financial Accounting Standard Board (FASB) and International Financial Reporting Standards (IFRS), including Hedge Accounting (FAS 133 &157, and AIS 39 & FRS 9). Led buy-side (Hedge Funds and Alternative Investment prospects) operational presentations from life-cycle processing to Fund Accounting. Provided business specifications and worked closely with developers, analyzing SQL and Python scripts, to achieve the product requirements. Achievements: Successfully sold in the Latin American and Asian markets through self-training of the local regulatory requirements in Brazil, Mexico, Hong Kong, and Singapore. Effectively reengaged with less-than-satisfied clients by redesigning their workflow to match their business processes and re-implementing Front Arena. Significantly contributed to expanding functional capabilities by working the rapid development team, dramatically reducing the time to market. Enhanced client satisfaction by successfully modeling financial instruments to achieve the optimum Trading and risk mitigation techniques. Business Analyst Oct 2000 to Aug 2006 Company Name － City , State Provided Professional Services (implementations) in Asia, Europe, the Middle East and North Americas Provided on/off site consulting services, conducted gap analysis, created functional design and guidance, system test, and implement OPICS (Operations solution). Managed Treasury Operations and Trading Desk conversion to OPICS for Fixed Income, Equities, Foreign Exchange, Derivatives, and other instrument types. Provided implementation services to comply with Hedge Accounting (FAS 133 & 157, and IAS 39 & FRS 9). Achievements: Enhanced client satisfaction by successfully adapted to working environments in Asia, Central and North America and the Middle East. Completed implementations, by establishing reconciliation/conversion procedures to confirm with accounting requirements. Resolved a payment issue, $2.5 million, by designing and implementing a test plan, conducting a system walk-through and comprehensive review of results. Created requirements documentation and gap analysis, at various banks by reviewing traders' operation and recommending appropriate OPICS solutions. Report Analyst Feb 1999 to Oct 2000 Company Name － City , State Analyzed depository data from domestic and foreign banks that account for 85% of the NY District's money supply. Supported Open Market Operations (OMO) in forecasting money supply and the Board of Governors (BoG) in implementing monetary policy. Evaluated new financial products to determine their effect on reporting requirements and money supply. Achievements: Earned a Presidential Award for a policy adjustment recommendation on the check clearing process that enhances OMO's forecasting ability. Earned a Performance Plus Award for preparing and delivering segments on Reserve Requirements seminars. Increased the accuracy of data transmitted to the BoG by creating analytical models that track the flow and trend of depositary data. Education MBA , International Finance 1997 St. John's University － City , State , USA International Finance Accounting 1983 Long Island University － City , State , USA Accounting Skills Implementation level knowledge of Front Arena, Adaptiv, Opics.  Proficient in Excel, PowerPoint, Word, Access

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME820480145" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_820480145_1_533757335" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="820480145FNAM1"> </span> <span> </span> <span class="field" id="820480145LNAM1"> PRINCIPAL CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM820480150" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM820480150"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820480150_1_533757346" style="padding-top:0px;"> <div class="field singlecolumn" id="820480150FRFM1"> Financial/Business Analyst with over fifteen years of experience in the financial sector. Proven problem solver specializing in operational workflow designing and streamlining. Deliverer of best practices as Subject Matter Expert in Front, Middle, and Back Office workflows. Innovative thinker in identifying and remedying gaps between business processes and technology. Detailed knowledge of traded financial instruments. Challenge taker, goal oriented, highly motivated, and competent self-starter eager to contribute in a dynamic environment. MBA </div> </div> </div> <div class="section" id="SECTION_EXPR820480147" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR820480147"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820480147_1_533757337" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820480147JTIT1"> Principal Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="820480147JSTD1"> Apr 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="820480147EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820480147COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820480147JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480147JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="820480147JDES1" itemprop="description"> <ul> <li> Conducts presentations, demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients.</li> <li> Prepares Project Definition that details the scope of work to be done, resources to be deployed, timeframes and benchmarks.</li> <li> Prepares Gap Analysis outlining deficiencies in current processes and develops Business Specifications that defines a technical solution.</li> <li> Assesses workflows and recommends alternatives to achieving transparency, efficiency, and a reduction in operational risk for capital market instruments.</li> <li> Designs accounting schemas, FASB and IFRS compliant, for financial instruments including Fixed Income Securities, Derivatives, FX, Equities, and Commodities.</li> <li> Provides consulting services, as a subject matter expert (SME), regarding capital market front-to-back processing and financial reporting.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820480147_2_533757338" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820480147JTIT2"> Senior Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="820480147JSTD2"> Sep 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="820480147EDDT2"> Mar 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820480147COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820480147JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480147JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="820480147JDES2" itemprop="description"> <ul> <li> Provided Pre-Sales consulting services in Asia, Europe and the Americas, to traders of Interest Rate Derivatives, Fixed Income, Equity, FX, Commodity, and Credit instruments.</li> <li> Prepared and delivered presentations demonstrating best practices, Trade Life Cycle processing, to prospective Capital Markets clients for Front Arena (Trading STP solution).</li> <li> Designed workflows for Capital Market clients and Private Banking.</li> <li> Developed workflows (Trading, Operations, and Treasury) composing of financial instruments including Fixed Income Securities, Interest Rate Derivatives, FX, Equities, and Commodities.</li> <li> Provided consulting and development services that address Dodd-Frank trading, settlement and clearing regulations.</li> <li> Prepared and presented accounting schemata compliant with Financial Accounting Standard Board (FASB) and International Financial Reporting Standards (IFRS), including Hedge Accounting (FAS 133 &amp;157, and AIS 39 &amp; FRS 9).</li> <li> Led buy-side (Hedge Funds and Alternative Investment prospects) operational presentations from life-cycle processing to Fund Accounting.</li> <li> Provided business specifications and worked closely with developers, analyzing SQL and Python scripts, to achieve the product requirements.</li> <li> Achievements: Successfully sold in the Latin American and Asian markets through self-training of the local regulatory requirements in Brazil, Mexico, Hong Kong, and Singapore.</li> <li> Effectively reengaged with less-than-satisfied clients by redesigning their workflow to match their business processes and re-implementing Front Arena.</li> <li> Significantly contributed to expanding functional capabilities by working the rapid development team, dramatically reducing the time to market.</li> <li> Enhanced client satisfaction by successfully modeling financial instruments to achieve the optimum Trading and risk mitigation techniques.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820480147_3_533757339" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820480147JTIT3"> Business Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="820480147JSTD3"> Oct 2000</span> <span> to </span> <span class="jobdates" format="%b %Y" id="820480147EDDT3"> Aug 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820480147COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820480147JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480147JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="820480147JDES3" itemprop="description"> <ul> <li> Provided Professional Services (implementations) in Asia, Europe, the Middle East and North Americas Provided on/off site consulting services, conducted gap analysis, created functional design and guidance, system test, and implement OPICS (Operations solution).</li> <li> Managed Treasury Operations and Trading Desk conversion to OPICS for Fixed Income, Equities, Foreign Exchange, Derivatives, and other instrument types.</li> <li> Provided implementation services to comply with Hedge Accounting (FAS 133 &amp; 157, and IAS 39 &amp; FRS 9).</li> <li> Achievements: Enhanced client satisfaction by successfully adapted to working environments in Asia, Central and North America and the Middle East.</li> <li> Completed implementations, by establishing reconciliation/conversion procedures to confirm with accounting requirements.</li> <li> Resolved a payment issue, $2.5 million, by designing and implementing a test plan, conducting a system walk-through and comprehensive review of results.</li> <li> Created requirements documentation and gap analysis, at various banks by reviewing traders' operation and recommending appropriate OPICS solutions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820480147_4_533757340" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820480147JTIT4"> Report Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="820480147JSTD4"> Feb 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="820480147EDDT4"> Oct 2000</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820480147COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820480147JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480147JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="820480147JDES4" itemprop="description"> <ul> <li> Analyzed depository data from domestic and foreign banks that account for 85% of the NY District's money supply.</li> <li> Supported Open Market Operations (OMO) in forecasting money supply and the Board of Governors (BoG) in implementing monetary policy.</li> <li> Evaluated new financial products to determine their effect on reporting requirements and money supply.</li> <li> Achievements: Earned a Presidential Award for a policy adjustment recommendation on the check clearing process that enhances OMO's forecasting ability.</li> <li> Earned a Performance Plus Award for preparing and delivering segments on Reserve Requirements seminars.</li> <li> Increased the accuracy of data transmitted to the BoG by creating analytical models that track the flow and trend of depositary data.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC820480148" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC820480148"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820480148_1_533757341" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="820480148DGRE1" itemprop="name"> MBA</span> <span> , </span> <span class="programline" id="820480148STUY1"> International Finance</span> <span class="datesWrapper"> <span class="jobdates" id="820480148GRYR1"> 1997</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="820480148SCHO1" itemprop="name"> St. John's University</span> <span> － </span> <span class="joblocation jobcity" id="820480148SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480148SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="820480148SCNT1"> USA</span> </span> <span class="field" id="820480148FRFM1"> International Finance</span> </div> </div> <div class="paragraph" id="PARAGRAPH_820480148_2_533757343" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="820480148DGRE2" itemprop="name"> </span> <span class="programline" id="820480148STUY2"> Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="820480148GRYR2"> 1983</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="820480148SCHO2" itemprop="name"> Long Island University</span> <span> － </span> <span class="joblocation jobcity" id="820480148SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="820480148SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="820480148SCNT2"> USA</span> </span> <span class="field" id="820480148FRFM2"> Accounting</span> </div> </div> </div> <div class="section" id="SECTION_SKLL820480153" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL820480153"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820480153_1_533757349" style="padding-top:0px;"> <div class="field singlecolumn" id="820480153FRFM1"> <p style="margin: 0in 0in 0pt 40.5pt;"> <font face="Garamond" size="3"> Implementation level knowledge of Front Arena, Adaptiv, Opics.  Proficient in Excel, PowerPoint, Word, Access</font> </p> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 3px; top: 5px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </div> </div> </div> </div>

CONSULTANT

COMMUNICATIONS CONSULTANT Summary Seasoned Marketing Communications Professional  with a comprehensive background managing highly effective communication campaigns that supported key sales, marketing and stakeholder engagement objectives. Marketing Manager offering a comprehensive background in the development and execution of strategic communication plans to drive member acquisition, retention and reactivation. Highlights Brand Management Budget Accountability Event Management Social Media Advertising Media relations Sales promotions Project management Self-directed Digital advertising Enthusiastic team player Deadline-driven Direct marketing campaigns Account management Global marketing Accomplishments Ran communications and public relations efforts on [Number] [Project type] projects with budgets totaling $ [Amount] . Major projects include [Describe marketing projects] . Increased client's web traffic by [Number] % by improving and optimizing web content. Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Experience Company Name City , State Communications Consultant 01/2008 to 01/2015 Managed and developed strategic integrated Teflon® branded marketing communications for Textiles, Housewares, Licensing and Industrial Businesses to ensure consistency and cost savings while supporting business growth objectives. Managed a $2.5MM budget for PR, media relations, consumer and industrial brand programs, product launches, print and digital advertising, sales collateral and tradeshow marketing Implemented consumer PR programs and in-store POS materials for DuPont Stone Care retail line resulting in a national program at Lowes with 14% increase in sales an increase from 26 Floor & Décor retail stores to 43 stores Facilitated communications programs for StoneTech® Professional product line to include development of marketing materials for dealers and distributors, launch of a consumer warranty program sold through contractors, creation of product knowledge training videos and how-to-use videos for entire project line launch of 5 new products to existing product line introduction of new hardscape product line for outdoor masonry contractors and a web based app for ease of shopping Developed digital strategy and led development of social media content for Teflon.com website, Facebook, and targeted email blasts Nominated for two DuPont Marketing & Sales Excellence Awards - Stone Care Breakthrough retail packaging and Teflon® fabric protector implementation of "My Life History" integrated campaign. Company Name City , State NA Communications Manager 01/2004 to 01/2008 Managed and developed marketing communications programs for the Apparel Business, Active Outdoor Market Segment using an integrated approach to create balanced programs for the business to build their respective brands and businesses. Monitored and facilitated communications programs including tracking of a $5MM NA and $10MM global budget Executed NA communications programs and provided global guidance on implementation of brand strategy Managed Teflon® Brand Licensing Program and Trademark Usage to hundreds of customers and was the liaison with DuPont for the Teflon® brand Earned commendations from business managers for communication deliverables that targeted desired audiences and articulated the value of branded products. Company Name City , State Marketing Communications Specialist Marketing Communications Coordinator 01/1988 to 01/2004 Advanced through a series of promotions and career progression in the marketing communications field. Developed comprehensive understanding of the printing industry by collaborating with the Printing & Publishing Technical Marketing Organization. Provided end-use marketing support to marketing representatives; managed global hang tag program, customer trademark usage and customer retail programs. Networked and built relationships both internally (marketing, technical legal, etc.) and externally (alliance partner and customers) through various programs and projects. Education Strategic Leadership Certificate Goldey-Beacom College , City , State Bachelor of Science : Business Administration Office Management Business Administration Office Management Associate of Science Goldey-Beacom College , City , State Professional Affiliations American Marketing Association (AMA) Outdoor Industry Association (OIA) American Association of Textile Chemists and Colorists (AATCC) National Association of Uniform Manufacturers and Distributors (NAUMD) Marble Institute of America (MIA) National Tile Contractor Association (NTCA) Skills advertising, approach, brand strategy, Brand Management, Budget, com, content development, content, driving, email, Event Management, Leadership, legal, marketing, Market, Marketing Communications, marketing materials, Marketing & Sales, masonry, materials, media relations, Negotiations, packaging, POS, PR, Public Relations, research, retail, sales, strategy, Strategic, website

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME753935875" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_753935875_1_488543508" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="753935875FNAM1"> </span> <span> </span> <span class="field" id="753935875LNAM1"> COMMUNICATIONS CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM753935883" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM753935883"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935883_1_488544307" style="padding-top:0px;"> <div class="field singlecolumn" id="753935883FRFM1"> <span class=""> Seasoned <font color="#0000ff"> Marketing Communications Professional </font> with a comprehensive background managing highly effective communication campaigns that supported key sales, marketing and stakeholder engagement objectives.<span class=""> Marketing Manager offering a comprehensive background in the development and execution of strategic communication plans to drive member acquisition, retention and reactivation. </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT753935881" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT753935881"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935881_1_488543517" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="753935881SKC11"> <div> <br/> </div> <ul> <li class=""> Brand Management</li> <li class=""> Budget Accountability</li> <li class=""> Event Management</li> <li class=""> Social Media</li> <li class=""> Advertising</li> <li class=""> Media relations</li> <li class=""> Sales promotions</li> <li class=""> Project management</li> <li class=""> Self-directed</li> </ul> </td> <td class="field twocol_2" id="753935881SKC21"> <div> <br/> </div> <ul> <li> Digital advertising</li> <li> Enthusiastic team player</li> <li> Deadline-driven</li> <li> Direct marketing campaigns</li> <li> Account management</li> <li> Global marketing</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM753936270" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM753936270"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_753936270_1_488547782" style="padding-top:0px;"> <div class="field singlecolumn" id="753936270FRFM1"> <div> <span class=""> Ran communications and public relations efforts on <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Project type]</font> projects with budgets totaling $<font color="#0000ff" style="color: rgb(0, 0, 255);"> [Amount]</font> . </span> </div> <div> <span class=""> <span class=""> Major projects include <font color="#0000FF"> [Describe marketing projects]</font> . </span> </span> <span class=""> <span class=""> Increased client's web traffic by <font color="#0000FF"> [Number]</font> % by improving and optimizing web content. </span> Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. </span> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR753935877" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR753935877"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935877_1_488543510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="753935877COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="753935877JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="753935877JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="753935877JTIT1"> Communications Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="753935877JSTD1"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="753935877EDDT1"> 01/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="753935877JDES1" itemprop="description"> <ul> <li> Managed and developed strategic integrated Teflon® branded marketing communications for Textiles, Housewares, Licensing and Industrial Businesses to ensure consistency and cost savings while supporting business growth objectives.</li> <li> Managed a $2.5MM budget for PR, media relations, consumer and industrial brand programs, product launches, print and digital advertising, sales collateral and tradeshow marketing Implemented consumer PR programs and in-store POS materials for DuPont Stone Care retail line resulting in a national program at Lowes with 14% increase in sales an increase from 26 Floor &amp; Décor retail stores to 43 stores Facilitated communications programs for StoneTech® Professional product line to include development of marketing materials for dealers and distributors, launch of a consumer warranty program sold through contractors, creation of product knowledge training videos and how-to-use videos for entire project line launch of 5 new products to existing product line introduction of new hardscape product line for outdoor masonry contractors and a web based app for ease of shopping Developed digital strategy and led development of social media content for Teflon.com website, Facebook, and targeted email blasts Nominated for two DuPont Marketing &amp; Sales Excellence Awards - Stone Care Breakthrough retail packaging and Teflon® fabric protector implementation of "My Life History" integrated campaign.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_753935877_2_488543511" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="753935877COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="753935877JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="753935877JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="753935877JTIT2"> NA Communications Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="753935877JSTD2"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="753935877EDDT2"> 01/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="753935877JDES2" itemprop="description"> <ul> <li> Managed and developed marketing communications programs for the Apparel Business, Active Outdoor Market Segment using an integrated approach to create balanced programs for the business to build their respective brands and businesses.</li> <li> Monitored and facilitated communications programs including tracking of a $5MM NA and $10MM global budget Executed NA communications programs and provided global guidance on implementation of brand strategy Managed Teflon® Brand Licensing Program and Trademark Usage to hundreds of customers and was the liaison with DuPont for the Teflon® brand Earned commendations from business managers for communication deliverables that targeted desired audiences and articulated the value of branded products.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_753935877_3_488543512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="753935877COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="753935877JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="753935877JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="753935877JTIT3"> Marketing Communications Specialist Marketing Communications Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="753935877JSTD3"> 01/1988</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="753935877EDDT3"> 01/2004</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="753935877JDES3" itemprop="description"> <ul> <li> Advanced through a series of promotions and career progression in the marketing communications field.</li> <li> Developed comprehensive understanding of the printing industry by collaborating with the Printing &amp; Publishing Technical Marketing Organization.</li> <li> Provided end-use marketing support to marketing representatives; managed global hang tag program, customer trademark usage and customer retail programs.</li> <li> Networked and built relationships both internally (marketing, technical legal, etc.) and externally (alliance partner and customers) through various programs and projects.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC753935878" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC753935878"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935878_1_488543513" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="753935878DGRE1" itemprop="name"> Strategic Leadership Certificate</span> <span class="programline" dependency="STUY" id="753935878STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="753935878SCHO1" itemprop="name"> Goldey-Beacom College</span> <span> , </span> <span class="joblocation jobcity" id="753935878SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="753935878SSTA1"> State</span> <span class="joblocation jobstate" id="753935878SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="753935878FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_753935878_2_488543514" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="753935878DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="753935878STUY2"> Business Administration Office Management</span> </span> <span class="paddedline"> <span class="field" id="753935878FRFM2"> Business Administration Office Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_753935878_3_488543515" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="753935878DGRE3" itemprop="name"> Associate of Science</span> <span class="programline" dependency="STUY" id="753935878STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="753935878SCHO3" itemprop="name"> Goldey-Beacom College</span> <span> , </span> <span class="joblocation jobcity" id="753935878SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="753935878SSTA3"> State</span> <span class="joblocation jobstate" id="753935878SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="753935878FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL753935880" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL753935880"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935880_1_488543516" style="padding-top:0px;"> <div class="field singlecolumn" id="753935880FRFM1"> American Marketing Association (AMA) Outdoor Industry Association (OIA) American Association of Textile Chemists and Colorists (AATCC) National Association of Uniform Manufacturers and Distributors (NAUMD) Marble Institute of America (MIA) National Tile Contractor Association (NTCA) </div> </div> </div> <div class="section" id="SECTION_SKLL753935882" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL753935882"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753935882_1_488543518" style="padding-top:0px;"> <div class="field singlecolumn" id="753935882FRFM1"> advertising, approach, brand strategy, Brand Management, Budget, com, content development, content, driving, email, Event Management, Leadership, legal, marketing, Market, Marketing Communications, marketing materials, Marketing &amp; Sales, masonry, materials, media relations, Negotiations, packaging, POS, PR, Public Relations, research, retail, sales, strategy, Strategic, website</div> </div> </div> </div>

CONSULTANT

LEASING CONSULTANT Executive Summary Dedicated leasing consultant, highly skilled in conflict resolution and customer relations. My main focus is satisfying tenants and maintaining high occupancy rates all while reporting any major issues to property owners and taking the initiative to find workable solutions. I am a q uality-focused Leasing Consultant who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs.  Education High School Diploma June 2010 Bethel High school City , State Member of the Drill team Member of Color guard with BHS marching band Graduated with the second highest rank in the JROTC program Bachelor of Arts : Psychology 2016 Virginia Wesleyan College City , State Major in Psychology, Minor in business,  Introduction to Business coursework,  Coursework in Business Management and Administration,  Coursework in Organizational Development ,  Coursework Accounting Core Qualifications Skilled multi-tasker Team player Microsoft Office Knowledge of leasing and market conditions Decisive Personable Fast learner Fair housing mandates Flexible schedule Interests Volunteered with homeless shelter at Virginia Wesleyan College, Volunteered with neighborhood tutoring at Virginia Wesleyan College, Community Service for CHKD with my class at Virginia Wesleyan College, Volunteered at my church in Hampton, VA (Sixth Mount Zion Baptist Temple), PORTfolio Program. Skills  communication skills, computer literate, credit, addressing customer concerns, People skills: enthusiastic people person, advanced problem-solving, great organizational skills,  quick learner, Retail Sales, sales, team player, telephone, visual displays Professional Experience Leasing Consultant 03/2014 Company Name City , State Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Inspect models and available "market ready", communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals.  i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Gather information about market competition in the area and file. Filing resident paper work Completed resident folders and Move-Out Folders Customer Service Representative (Summer Position) 05/2012 to 08/2012 Company Name City , State Family Dollar customer service representatives meet and greet customers, assist in sales, and answer questions about products and services.  operate cash registers Answered product questions with up-to-date knowledge of sales and store promotions. Politely assisted customers in person and via telephone. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Third Shift Cashier (Summer Position) 05/2010 to 09/2010 Company Name City , State Greeted customers entering the store to ascertain what each customer wanted or needed. Using Point of Sale (POS) system, take customers order in either Drive-thru or at front counter. Collect payment and give back change as needed. Repeat customer order for accuracy, assemble customers order, hand order to Customer, thank customer. Must be able to communicate to production area, any Special requests by customer. Re-stock condiments and dry products (cups, napkins, utensils) for customer and store use. Operated a POS system to itemize and complete an average of number customer purchases. Sales Associate 04/2008 to 06/2010 Company Name City , State Provided prompt, accurate, and friendly service to our customers through the achievement of customer service standards. Scans a customer order and handles the payment transaction. Followed procedures in handling cash, checks, coupons, gift certificates, food stamps, and WIC vouchers. Politely assisted customers in person and via telephone. Answered product questions with up-to-date knowledge of sales and store promotions. Bagged sold merchandise per customer's request. Directed calls to appropriate individuals and departments. Built long-term customer relationships and advised customers on purchases and promotions. Additional Information RELEVANT COURSEWORK: Introduction to Business-as CEO of project team, developed and wrote business plan for "Soul of The South". Presented plan orally and in writing to "Shark Tank" judges consisting of alumni of VA Wesleyan College and the surrounding community.  Original research project for psychology course: conduct an independent empirical study, prepare a paper on their research, and defend the effort in an oral examination before a committee comprised of the project advisor, one other psychology faculty member, and one faculty member outside of psychology. For my independent study I will be testing the effects of distraction and timing on short term memory. I will be using music in my study to test the impact of auditory distraction on short term memory performance by using word recall. Timing is another independent variable in my experiment. Each participant will have to recall a number of words during a certain time duration while listening to music and while not listening to music.  ?

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME711933482" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_711933482_1_461117641" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="711933482FNAM1"> </span> <span> </span> <span class="field lName" id="711933482LNAM1"> LEASING CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM711933486" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM711933486"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933486_1_461117650" style="padding-top:0px;"> <div class="field singlecolumn" id="711933486FRFM1"> <span> <span> Dedicated leasing consultant, highly skilled in conflict resolution and customer relations. <span> My main focus is satisfying tenants and maintaining high occupancy rates all while reporting any major issues to property owners and taking the initiative to find workable solutions. I am a q<span> uality-focused Leasing Consultant who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs. </span> </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC711933485" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC711933485"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933485_1_461117648" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="711933485DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="711933485STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="711933485GRYR1"> June 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="711933485SCHO1" itemprop="name"> Bethel High school</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="711933485SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="711933485SSTA1"> State</span> <span class="joblocation eduCountry" id="711933485SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="711933485FRFM1"> Member of the Drill team Member of Color guard with BHS marching band Graduated with the second highest rank in the JROTC program</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_711933485_2_461117649" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="711933485DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="711933485STUY2"> Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="711933485GRYR2"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="711933485SCHO2" itemprop="name"> Virginia Wesleyan College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="711933485SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="711933485SSTA2"> State</span> <span class="joblocation eduCountry" id="711933485SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="711933485FRFM2"> Major in Psychology, Minor in business, <span> Introduction to Business coursework, </span> <span> Coursework in Business Management and Administration, <span> Coursework in Organizational Development , <span> Coursework Accounting </span> </span> </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT711933490" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT711933490"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933490_1_461123912" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="711933490SKC11"> <ul> <li> Skilled multi-tasker</li> <li> Team player</li> <li> Microsoft Office</li> <li> Knowledge of leasing and market conditions</li> </ul> </td> <td class="field twocol_2" id="711933490SKC21"> <ul> <li> Decisive</li> <li> Personable</li> <li> Fast learner</li> <li> Fair housing mandates</li> <li> Flexible schedule</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_INTR711933487" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR711933487"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933487_1_461117651" style="padding-top:0px;"> <div class="field singlecolumn" id="711933487FRFM1"> Volunteered with homeless shelter at Virginia Wesleyan College, Volunteered with neighborhood tutoring at Virginia Wesleyan College, Community Service for CHKD with my class at Virginia Wesleyan College, Volunteered at my church in Hampton, VA (Sixth Mount Zion Baptist Temple), PORTfolio Program.</div> </div> </div> <div class="section" id="SECTION_SKLL711933488" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL711933488"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933488_1_461117652" style="padding-top:0px;"> <div class="field singlecolumn" id="711933488FRFM1">  communication skills, computer literate, credit, addressing customer concerns, <span> People skills: enthusiastic people person, advanced problem-solving, great organizational skills,</span>  quick learner, Retail Sales, sales, team player, telephone, visual displays</div> </div> </div> <div class="section" id="SECTION_EXPR711933484" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR711933484"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933484_1_461117643" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="711933484JTIT1"> Leasing Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="711933484JSTD1"> 03/2014</span> <span class="jobdates" format="%m/%Y" id="711933484EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="711933484COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="711933484JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="711933484JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="711933484JDES1" itemprop="description"> <ul> <li> Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).</li> <li> Immediately record all telephone and in-person visits on appropriate reports.</li> <li> Inspect models and available "market ready", communicate related service needs to Property Manager.</li> <li> Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.</li> <li> Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.</li> <li> Update availability report, process applications for approvals. <span style="line-height: 1.5;"> i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval.</span> </li> <li> Follow up with applicant regarding status.</li> <li> Ensure apartment is ready for resident to move-in on agreed date.</li> <li> Immediately follow-up on prospects that did not close and attempt to close sale again.</li> <li> Secure new resident's signature(s) on appropriate paperwork prior to move-in.</li> <li> Orient new residents to community.</li> <li> Gather information about market competition in the area and file.</li> <li> Filing resident paper work</li> <li> Completed resident folders and Move-Out Folders</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_711933484_2_461117644" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="711933484JTIT2"> Customer Service Representative (Summer Position)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="711933484JSTD2"> 05/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="711933484EDDT2"> 08/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="711933484COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="711933484JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="711933484JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="711933484JDES2" itemprop="description"> <ul> <li> Family Dollar customer service representatives meet and greet customers, assist in sales, and answer questions about products and services.</li> <li>  operate cash registers</li> <li> <span style="line-height: 1.5;"> Answered product questions with up-to-date knowledge of sales and store promotions.</span> </li> <li> Politely assisted customers in person and via telephone.</li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_711933484_3_461117645" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="711933484JTIT3"> Third Shift Cashier (Summer Position)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="711933484JSTD3"> 05/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="711933484EDDT3"> 09/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="711933484COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="711933484JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="711933484JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="711933484JDES3" itemprop="description"> <ul> <li> Greeted customers entering the store to ascertain what each customer wanted or needed.</li> <li> Using Point of Sale (POS) system, take customers order in either Drive-thru or at front counter.</li> <li> Collect payment and give back change as needed.</li> <li> Repeat customer order for accuracy, assemble customers order, hand order to Customer, thank customer.</li> <li> Must be able to communicate to production area, any Special requests by customer.</li> <li> Re-stock condiments and dry products (cups, napkins, utensils) for customer and store use.</li> <li> Operated a POS system to itemize and complete an average of number customer purchases.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_711933484_4_461117646" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="711933484JTIT4"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="711933484JSTD4"> 04/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="711933484EDDT4"> 06/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="711933484COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="711933484JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="711933484JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="711933484JDES4" itemprop="description"> <ul> <li> Provided prompt, accurate, and friendly service to our customers through the achievement of customer service standards.</li> <li> Scans a customer order and handles the payment transaction.</li> <li> Followed procedures in handling cash, checks, coupons, gift certificates, food stamps, and WIC vouchers.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Answered product questions with up-to-date knowledge of sales and store promotions.</li> <li> Bagged sold merchandise per customer's request.</li> <li> Directed calls to appropriate individuals and departments.</li> <li> Built long-term customer relationships and advised customers on purchases and promotions.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI711933489" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI711933489"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_711933489_1_461117653" style="padding-top:0px;"> <div class="field singlecolumn" id="711933489FRFM1"> <div> RELEVANT COURSEWORK: </div> <div> <span style="line-height: 1.5;"> Introduction to Business-as CEO of project team, developed and wrote business plan for "Soul of The South". Presented plan orally and in writing to "Shark Tank" judges consisting of alumni of VA Wesleyan College and the surrounding community. </span> </div> <div> </div> <div> Original research project for psychology course: conduct an independent empirical study, prepare a paper on their research, and defend the effort in an oral examination before a committee comprised of the project advisor, one other psychology faculty member, and one faculty member outside of psychology. For my independent study I will be testing the effects of distraction and timing on short term memory. I will be using music in my study to test the impact of auditory distraction on short term memory performance by using word recall. Timing is another independent variable in my experiment. Each participant will have to recall a number of words during a certain time duration while listening to music and while not listening to music. <span style="line-height: 1.5;"> ?</span> </div> </div> </div> </div> </div>

CONSULTANT

ENGINEERING CONSULTANT Professional Summary To deliver value in a professional position in the oil and gas industry that utilizes my attributes and unique skillset. Long standing track record of outperforming management?s goals and milestones while reducing time, costs, and minimizing non-productive time. Incorporate both analytical and creative skills to visualize ideas, and find solutions and proactively avoid problems. In depth understanding of how mechanics and tools can be utilized for optimized functionality, economics, and safety, from experience on marginally productive plays where lowered and predictable costs were a key driver. Meticulous with invoices to ensure costs are accurate and what was agreed upon. Developed in-depth analytical and mechanical problem solving skills through years of field experience, comprehensive discussions with vendors, and learning/listening to those with more experience. Wealth of knowledge about timelines, workflows, costs, effective troubleshooting, and seamlessly integrating field and office personnel into a unified team from righand experience and field engineering experience. Continuously consider HSE and regulatory facets and how to implement them without unduly disturbing operations, when possible. Accomplishments Developed Unit?s drilling program in this area. o To date, Drilled Unit?s longest lateral (6,891?), fastest GW well (17.54 days spud to TD), and only 8.75. lateral. Cleveland Play: o Developed Unit?s drilling program in this area. SOHOT Play (Grady County, OK): o Developed Unit?s drilling program in this area. o Drilled Unit?s fastest Medrano well to date (19.35 days spud to TD). Regularly put in charge of developing the drilling programs in Unit?s new core plays and drilling one-off and two-off wells. Proficient in Wellview reporting software. Directed increased expectations and new standardization for reporting requirements in the field and office across drilling, completions, and production groups. Worked closely with the Wellview Master User to make appropriate changes. Field Engineer (and continued Drilling and Completions Engineer), Unit Corporation, Tulsa, OK Sep 2008 " Mar 2011 Unit?s field representative (completion/frac consultant) to prepare for frac jobs, flowback, and putting on pipeline to handover to the Production group. Relief pumped a route in Western Oklahoma for eight months. Drilling Consultant rotation for twelve months on the same rig I performed Drilling Engineer duties for. Safely and efficiently P&Ad 80+ wells over including one in the middle (literally) of the Washita River, encompassing all regulatory requirements, bidding and awarding work, overseeing operations, selling/transferring/disposing of reclaimed tubulars and surface equipment, location reclamation, and making good on surface owner relationships Worked with surface owners to access property to stake wells, resolve ROW concerns, and settle surface damages " liaison between surface owners and Unit?s Landmen. Designed, bid, and awarded dirt work and confirmed final location was built as expected and suitable for the drilling rig. Drilling and Completions Engineer, Unit Corporation, Tulsa, OK June 2007 " Sep 2008 Designed completion procedures for the wells I drilled (perf intervals, acidizing, frac job, etc). Work closely with Production Foreman to ensure optimal communication between field and office. Communicate closely with drilling consultants to confirm office and field are on the same page. When problems occur, drove to rig site to be Unit?s onsite representative. Worked with team to confirm well was drilled and completed in a manner that maximized benefits to long term project goals. Intern, Unit Corporation, Tulsa, OK Sep 2005 " June 2007 Handled all regulatory paperwork and ensured compliance for the drilling and completion engineers. Helped gather preliminary offset data for drilling engineers through a variety of software packages and resources. Prepared/requested bids for mud programs, cement program, directional, etc. Confirmed accuracy before passing along to engineers. Heavily involved in implementing Wellview software across Unit?s drilling department (field and office) and setting up custom reports to match Unit?s reporting requirements. Wrote training manual for drilling consultants. Trained Completion and Production Engineers as requested. Derrickhand, Nabors Drilling, CO Dec 1999 " Apr 2003 Calculated/measured mud properties and adjusted chemical additives accordingly. Repaired, maintained, and supervised mud pumps. and other solids control equipment operational status. Assisted driller and tool pusher in daily operations of drilling rig. Helped coordinate work efforts of three subordinate employees. Experience Engineering Consultant July 2015 to Current Company Name － City , State Fulfilling a variety of engineering needs for clients " reservoir engineering, acquisitions & divestitures, company/prospect valuations, production engineering, drilling engineering, data compiling and ?clean-up. services, etc. o Using a diverse assortment of software packages " ARIES, Powertools, Petra, HIS Enerdeq, Drilling Info, Wellview, etc. Staff Production Engineer February 2015 to July 2015 Company Name － City , State Worked with an older Permian well set riddled with inefficiency issues in the Midland Basin, cleaned up the billing structure and obscure routing issues, and identifying/addressed many HSE issues. . Experience with Production Explorer, IHS, PHD Win, and Drilling Info software packages to complete work. . Took up an initiative " which was unsuccessfully addressed in previous years " to get the field staff up to date with technology and digital record keeping, and made significant progress in jumping some of the hurdles to work together. Senior Drilling Engineer March 2011 to February 2015 Company Name － City , State Marmaton Play:. o Drilled Unit?s longest lateral (9,870?) and fastest well (8.71 days spud to TD) to date. o Over the first 18 months, reduced average spud to RR from 30+ days to 13.14 days, DHC from $2.1MM to $1.37MM, and reduced outliers by 68%. o Dramatically outperformed offset operators in all metrics " spud to TD days, DHC, and outliers. Education Bachelors : Mechanical Engineering University of Tulsa Mechanical Engineering Publications Horizontal Marmaton Wells in Beaver Co, OK " Drilling Improvements and Lessons Learned?, AADE National Technology Conference and Exhibition, Cox Convention Center, Oklahoma City, OK, 27 Feb 2013. Lecture. While unsuccessfully seeking leads on a prospective drilling improvement system, two companies very shortly thereafter implementing the exact idea described, with one filing a patent and pursuing commercial development. TRAINING Landmark ARIES Fundamentals. Dustin Simmons Advanced Sucker Rod Lifting for Gas Well Deliquidification. Norman W Hein Jr Marginal Well Commission: Open Hole Log Interpretation. Gary W Batcheller Petroskills: Gas Well Deliquidification. Dr. James F Lea Oil Well Blowout Prevention Systems School, OU, (IADC WellCAP). Glen Wanzer Leadership Essentials. Kurt Webber Halliburton Drill Bits & Services: Drill Bit Technology Seminar. Multiple lecturers K&M Technology: Extended Reach Eng. Design and Implementation Course. Multiple Lecturers Blade Energy Partners: Principles of Tubular Design. Stan Mason PTTC: Completion & Stimulation(s) of Horiz. Wells in Tight and Unconv. Res. Larry K Britt Society of Petroleum Engineers: Drillstring Design. Frank J Schuh Baker Hughes: Drill Bit Technology Seminar. Multiple lecturers Baroid: Drilling Fluids Technology. Multiple lecturers Murchinson Drilling School: Operational Drilling Technology Course. Bill Murchinson Skills acquisitions, billing, clients, Explorer, Win, PHD, progress, record keeping, routing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME712127316" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_712127316_1_461237821" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="712127316FNAM1"> </span> <span> </span> <span class="field" id="712127316LNAM1"> ENGINEERING CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM712127329" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM712127329"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127329_1_461237837" style="padding-top:0px;"> <div class="field singlecolumn" id="712127329FRFM1"> To deliver value in a professional position in the oil and gas industry that utilizes my attributes and unique skillset. Long standing track record of outperforming management?s goals and milestones while reducing time, costs, and minimizing non-productive time. Incorporate both analytical and creative skills to visualize ideas, and find solutions and proactively avoid problems. In depth understanding of how mechanics and tools can be utilized for optimized functionality, economics, and safety, from experience on marginally productive plays where lowered and predictable costs were a key driver. Meticulous with invoices to ensure costs are accurate and what was agreed upon. Developed in-depth analytical and mechanical problem solving skills through years of field experience, comprehensive discussions with vendors, and learning/listening to those with more experience. Wealth of knowledge about timelines, workflows, costs, effective troubleshooting, and seamlessly integrating field and office personnel into a unified team from righand experience and field engineering experience. Continuously consider HSE and regulatory facets and how to implement them without unduly disturbing operations, when possible. </div> </div> </div> <div class="section" id="SECTION_HILT712127332" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM712127327" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM712127327"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127327_1_461237835" style="padding-top:0px;"> <div class="field singlecolumn" id="712127327FRFM1"> <ul> <li> Developed Unit?s drilling program in this area.</li> <li> o To date, Drilled Unit?s longest lateral (6,891?), fastest GW well (17.54 days spud to TD), and only 8.75.</li> <li> lateral.</li> <li> Cleveland Play: o Developed Unit?s drilling program in this area.</li> <li> SOHOT Play (Grady County, OK): o Developed Unit?s drilling program in this area.</li> <li> o Drilled Unit?s fastest Medrano well to date (19.35 days spud to TD).</li> <li> Regularly put in charge of developing the drilling programs in Unit?s new core plays and drilling one-off and two-off wells.</li> <li> Proficient in Wellview reporting software.</li> <li> Directed increased expectations and new standardization for reporting requirements in the field and office across drilling, completions, and production groups.</li> <li> Worked closely with the Wellview Master User to make appropriate changes.</li> <li> Field Engineer (and continued Drilling and Completions Engineer), Unit Corporation, Tulsa, OK Sep 2008 " Mar 2011 Unit?s field representative (completion/frac consultant) to prepare for frac jobs, flowback, and putting on pipeline to handover to the Production group.</li> <li> Relief pumped a route in Western Oklahoma for eight months.</li> <li> Drilling Consultant rotation for twelve months on the same rig I performed Drilling Engineer duties for.</li> <li> Safely and efficiently P&amp;Ad 80+ wells over including one in the middle (literally) of the Washita River, encompassing all regulatory requirements, bidding and awarding work, overseeing operations, selling/transferring/disposing of reclaimed tubulars and surface equipment, location reclamation, and making good on surface owner relationships Worked with surface owners to access property to stake wells, resolve ROW concerns, and settle surface damages " liaison between surface owners and Unit?s Landmen.</li> <li> Designed, bid, and awarded dirt work and confirmed final location was built as expected and suitable for the drilling rig.</li> <li> Drilling and Completions Engineer, Unit Corporation, Tulsa, OK June 2007 " Sep 2008 Designed completion procedures for the wells I drilled (perf intervals, acidizing, frac job, etc).</li> <li> Work closely with Production Foreman to ensure optimal communication between field and office.</li> <li> Communicate closely with drilling consultants to confirm office and field are on the same page.</li> <li> When problems occur, drove to rig site to be Unit?s onsite representative.</li> <li> Worked with team to confirm well was drilled and completed in a manner that maximized benefits to long term project goals.</li> <li> Intern, Unit Corporation, Tulsa, OK Sep 2005 " June 2007 Handled all regulatory paperwork and ensured compliance for the drilling and completion engineers.</li> <li> Helped gather preliminary offset data for drilling engineers through a variety of software packages and resources.</li> <li> Prepared/requested bids for mud programs, cement program, directional, etc.</li> <li> Confirmed accuracy before passing along to engineers.</li> <li> Heavily involved in implementing Wellview software across Unit?s drilling department (field and office) and setting up custom reports to match Unit?s reporting requirements.</li> <li> Wrote training manual for drilling consultants.</li> <li> Trained Completion and Production Engineers as requested.</li> <li> Derrickhand, Nabors Drilling, CO Dec 1999 " Apr 2003 Calculated/measured mud properties and adjusted chemical additives accordingly.</li> <li> Repaired, maintained, and supervised mud pumps.</li> <li> and other solids control equipment operational status.</li> <li> Assisted driller and tool pusher in daily operations of drilling rig.</li> <li> Helped coordinate work efforts of three subordinate employees.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR712127319" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR712127319"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127319_1_461237826" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="712127319JTIT1"> Engineering Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="712127319JSTD1"> July 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="712127319EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="712127319COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="712127319JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="712127319JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="712127319JDES1" itemprop="description"> <ul> <li> Fulfilling a variety of engineering needs for clients " reservoir engineering, acquisitions &amp; divestitures, company/prospect valuations, production engineering, drilling engineering, data compiling and ?clean-up.</li> <li> services, etc.</li> <li> o Using a diverse assortment of software packages " ARIES, Powertools, Petra, HIS Enerdeq, Drilling Info, Wellview, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_712127319_2_461237828" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="712127319JTIT2"> Staff Production Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="712127319JSTD2"> February 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="712127319EDDT2"> July 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="712127319COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="712127319JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="712127319JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="712127319JDES2" itemprop="description"> <ul> <li> Worked with an older Permian well set riddled with inefficiency issues in the Midland Basin, cleaned up the billing structure and obscure routing issues, and identifying/addressed many HSE issues.</li> <li> .</li> <li> Experience with Production Explorer, IHS, PHD Win, and Drilling Info software packages to complete work.</li> <li> .</li> <li> Took up an initiative " which was unsuccessfully addressed in previous years " to get the field staff up to date with technology and digital record keeping, and made significant progress in jumping some of the hurdles to work together.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_712127319_3_461237833" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="712127319JTIT3"> Senior Drilling Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="712127319JSTD3"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="712127319EDDT3"> February 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="712127319COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="712127319JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="712127319JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="712127319JDES3" itemprop="description"> <ul> <li> Marmaton Play:.</li> <li> o Drilled Unit?s longest lateral (9,870?) and fastest well (8.71 days spud to TD) to date.</li> <li> o Over the first 18 months, reduced average spud to RR from 30+ days to 13.14 days, DHC from $2.1MM to $1.37MM, and reduced outliers by 68%.</li> <li> o Dramatically outperformed offset operators in all metrics " spud to TD days, DHC, and outliers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC712127328" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC712127328"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127328_1_461237836" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="712127328DGRE1" itemprop="name"> Bachelors</span> <span> : </span> <span class="programline" dependency="STUY" id="712127328STUY1"> Mechanical Engineering</span> <span class="jobdates" id="712127328GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="712127328SCHO1" itemprop="name"> University of Tulsa</span> <span class="joblocation jobcity" id="712127328SCIT1"> </span> <span class="joblocation jobstate" id="712127328SSTA1"> </span> <span class="joblocation jobstate" id="712127328SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="712127328FRFM1"> Mechanical Engineering</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL712127333" style="padding-top:0px;"> </div> <div class="section" id="SECTION_PUBL712127330" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PUBL712127330"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127330_1_461237838" style="padding-top:0px;"> <div class="field singlecolumn" id="712127330FRFM1"> Horizontal Marmaton Wells in Beaver Co, OK " Drilling Improvements and Lessons Learned?, AADE National Technology Conference and Exhibition, Cox Convention Center, Oklahoma City, OK, 27 Feb 2013. Lecture. While unsuccessfully seeking leads on a prospective drilling improvement system, two companies very shortly thereafter implementing the exact idea described, with one filing a patent and pursuing commercial development. TRAINING Landmark ARIES Fundamentals. Dustin Simmons Advanced Sucker Rod Lifting for Gas Well Deliquidification. Norman W Hein Jr Marginal Well Commission: Open Hole Log Interpretation. Gary W Batcheller Petroskills: Gas Well Deliquidification. Dr. James F Lea Oil Well Blowout Prevention Systems School, OU, (IADC WellCAP). Glen Wanzer Leadership Essentials. Kurt Webber Halliburton Drill Bits &amp; Services: Drill Bit Technology Seminar. Multiple lecturers K&amp;M Technology: Extended Reach Eng. Design and Implementation Course. Multiple Lecturers Blade Energy Partners: Principles of Tubular Design. Stan Mason PTTC: Completion &amp; Stimulation(s) of Horiz. Wells in Tight and Unconv. Res. Larry K Britt Society of Petroleum Engineers: Drillstring Design. Frank J Schuh Baker Hughes: Drill Bit Technology Seminar. Multiple lecturers Baroid: Drilling Fluids Technology. Multiple lecturers Murchinson Drilling School: Operational Drilling Technology Course. Bill Murchinson </div> </div> </div> <div class="section" id="SECTION_SKLL712127331" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL712127331"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_712127331_1_461237839" style="padding-top:0px;"> <div class="field singlecolumn" id="712127331FRFM1"> acquisitions, billing, clients, Explorer, Win, PHD, progress, record keeping, routing</div> </div> </div> </div>

CONSULTANT

SR. CONSULTANT Professional Summary A dedicated, versatile, and results-driven professional with 20+ years of IT experience. A proven track record with ability to work well with others to achieve common goals, resolve conflicts, and manage external relationships. Demonstrates leadership skills by a track record of achievements and contributing to a positive work environment while motivating others to accomplish goals themselves. Highly self-motivated, self-directed, and attentive to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented and collaborative environment. Ability to solve problems with the available information, prioritizing, and making timely decisions. Outstanding project and program leader; able to coordinate and oversee all phases of project-based efforts. Strong analytical and decision making skills. Core Qualifications Software/Application: MVS Sysplex Environment, TSO, ISPF, JCL, JES2, SDSF, IMS, DB2, Ops/MVS, REXX, Thruput Manager, Workload Manager, Automate, SYSVIEW, Omegamon, Remedy, Omegaview, CICS, Strobe, RMF, SMS, Unix, Java Scripts, Windows 9x/NT, Microsoft Office Suite (Outlook, Word, Excel, OneNote, Powerpoint, and Project), Unix, SUN, Solaris, SNMP, IBM/AIX, Tivoli, TSM, CA-1, CA-7, Autosys, ESP, CA-DE, Control-M, Control-EM, Zeke, Zebb, Zack, Jobtrac, Scheduler, Candle Monitor Workstation, Robot Scheduler, Netview, XPTR, Java Scripting, TCP/IP Hardware: BM Rxx & Zxx Processors, SUN Processor, IBM RS/6000, STK Automated Tape Silos, Hitachi 7700, EMC DASD, AS/400, OS/390, VSM Experience Sr. Consultant June 2015 to November 2015 Company Name - City , State Part of a team specializing and applying solutions for Workload Automation needs. Proactively recognized and assessed problematic areas and applied 'best practices' solutions when needed Created and modified application schedules in the Workload Automation product for the Application Development Team Setup and executed quality testing for all environments Provided training and documentation to development teams Acted as a liaison between business units Consultant/Sr. Consultant September 2004 to April 2015 Company Name - City , State Part of the Professional Services team both for M/F and Open Systems. Created, debugged and modified complex job schedules using CA Workload Automation in different platforms. Focused on meeting deadlines while practicing customer service. Communicated effectively with all levels of management while providing the progression with the implementation. Strong analytical background to determine and make the right decision in quick and timely manner. Experience included a range of initiatives in pre-sales, sales, post-sales, planning, analysis, and implementation of solutions. Promoted effective coordination as a liaison between with all business units Effectively instructed training sessions for the customers Demonstrated documentation skills in processes, test and implementation plans, and training outlines Utilized CA Services Best Practices to accurately and efficiently implement products within the client environment Serve as a Subject Matter Expert in the products to help resolve complex and technical issues that came from product implementation and/or product functionality Data Center Team Lead April 2000 to September 2004 Company Name - City , State Managed, coached, mentored, and led a team of direct reports which oversaw the data center operations from the daily batch processing and scheduling, tape librarians, change management, incident ticketing, networking, monitoring and availability of all functional equipment for the Office Depot stores worldwide. Verified all escalation was handled properly if crisis arose. Made sure the team was focused on customer satisfaction. Able to spot trends and applied preventative policies and procedures. Oversaw the batch cycles which included fulfilling a role to implement projects and enhancing processes Demonstrated ability to apply IT in solving business problems Defined and communicated project milestones, service level agreements, and resources Wrote and issued employee appraisals, setup work schedules, developed daily and weekly reporting, and involved in empowering employees Accounted for overall system performance (mainframe and AS/400), maximizing resources to enhance batch workload and CPU resources Accountable for all the networking and POS systems at the Office Depot retail stores Data Center - Professional/Team Lead November 1990 to April 2000 Company Name - City , State Part of the data center operations team which oversaw the daily batch processing and had numerous responsibilities over the years of employment ranging from tape librarian to a successful team lead. Coordinated a test system to develop a better scheduling and Business Resumption process to eliminate redundant workload Applied the daily Change Management tickets Acted as a liaison for Allstate International companies to setup daily workload schedules. In 1997, acted as a consultant with local management, Allstate home office personnel, and Motorclub personnel to migrate all functionality to Illinois Served as a SME (subject matter expert) in DB2, IMS, and other Allstate accountabilities Supported and performed responsibilities for the weekend of IMS and DB2 database backup utilities. Performed recoveries, image copies, pointer checkers, stacked utilities, timestamp recoveries, etc. Part of the Business Resumption (BR) team which managed system resources and batch schedules during catastrophic disasters. Education Bachelor of Science : Computer Information Systems Wingate University - City , State Computer Information Systems Actively pursuing PMP and Scrum Master certifications Skills IBM/AIX, Application Development, AS/400, Automate, Automation, backup, CA-1, CA-7, Change Management, CICS, CA, Hardware, consultant, CPU, client, customer satisfaction, customer service, DASD, database, documentation, senior management, financial, functional, home office, IBM, DB2, MVS, image, IMS, ISPF, Java Scripts, Java Scripting, JCL, JES2, team lead, letters, librarian, mainframe, managing, meetings, mentor, Excel, Microsoft Office Suite, Office, Outlook, Powerpoint, Windows 9, NT, Word, Netview, networking, Omegamon, OS/390, personnel, policies, POS, processes, Processors, project management, quality, quick, reporting, retail, REXX, IBM RS/6000, sales, scheduling, Scrum, service level agreements, SMS, SNMP, Solaris, SUN, TCP/IP, telecommunication, time management, Tivoli, TSM, TSO, Unix, utilities

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME696600446" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_696600446_1_451924220" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="696600446FNAM1"> </span> <span> </span> <span class="field" id="696600446LNAM1"> SR. CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM696600448" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM696600448"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_696600448_1_451924228" style="padding-top:0px;"> <div class="field singlecolumn" id="696600448FRFM1"> <p align="LEFT"> A dedicated, versatile, and results-driven professional with 20+ years of IT experience. A proven track record with ability to work well with others to achieve common goals, resolve conflicts, and manage external relationships. Demonstrates leadership skills by a track record of achievements and contributing to a positive work environment while motivating others to accomplish goals themselves. Highly self-motivated, self-directed, and attentive to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented and collaborative environment. Ability to solve problems with the available information, prioritizing, and making timely decisions. Outstanding project and program leader; able to coordinate and oversee all phases of project-based efforts. Strong analytical and decision making skills.</p> </div> </div> </div> <div class="section" id="SECTION_HILT696600449" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT696600449"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_696600449_1_451924229" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="696600449SKC11"> <p align="LEFT"> Software/Application: MVS Sysplex Environment, TSO, ISPF, JCL, JES2, SDSF, IMS, DB2, Ops/MVS, REXX, Thruput Manager, Workload Manager, Automate, SYSVIEW, Omegamon, Remedy, Omegaview, CICS, Strobe, RMF, SMS, Unix, Java Scripts, Windows 9x/NT, Microsoft Office Suite (Outlook, Word, Excel, OneNote, Powerpoint, and Project), Unix, SUN, Solaris, SNMP, IBM/AIX, Tivoli, TSM, CA-1, CA-7, Autosys, ESP, CA-DE, Control-M, Control-EM, Zeke, Zebb, Zack, Jobtrac, Scheduler, Candle Monitor Workstation, Robot Scheduler, Netview, XPTR, Java Scripting, TCP/IP</p> </td> <td class="field twocol_2 charspace" id="696600449SKC21"> <ul> <li> Hardware: <font> BM Rxx &amp; Zxx Processors, SUN Processor, IBM RS/6000, STK Automated Tape Silos, Hitachi 7700, EMC DASD, AS/400, OS/390, VSM</font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR696600450" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR696600450"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_696600450_1_451924222" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="696600450JTIT1"> Sr. Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="696600450JSTD1"> June 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="696600450EDDT1"> November 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="696600450COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="696600450JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="696600450JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="696600450JDES1" itemprop="description"> <ul> <li> Part of a team specializing and applying solutions for Workload Automation needs.</li> <li> Proactively recognized and assessed problematic areas and applied 'best practices' solutions when needed </li> <li> Created and modified application schedules in the Workload Automation product for the Application Development Team Setup and executed quality testing for all environments </li> <li> Provided training and documentation to development teams Acted as a liaison between business units </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_696600450_2_451924223" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="696600450JTIT2"> Consultant/Sr. Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="696600450JSTD2"> September 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="696600450EDDT2"> April 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="696600450COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="696600450JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="696600450JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="696600450JDES2" itemprop="description"> <ul> <li> Part of the Professional Services team both for M/F and Open Systems.</li> <li> Created, debugged and modified complex job schedules using CA Workload Automation in different platforms.</li> <li> Focused on meeting deadlines while practicing customer service.</li> <li> Communicated effectively with all levels of management while providing the progression with the implementation.</li> <li> Strong analytical background to determine and make the right decision in quick and timely manner.</li> <li> Experience included a range of initiatives in pre-sales, sales, post-sales, planning, analysis, and implementation of solutions.</li> <li> Promoted effective coordination as a liaison between with all business units </li> <li> Effectively instructed training sessions for the customers</li> <li> Demonstrated documentation skills in processes, test and implementation plans, and training outlines </li> <li> Utilized CA Services Best Practices to accurately and efficiently implement products within the client environment </li> <li> Serve as a Subject Matter Expert in the products to help resolve complex and technical issues that came from product implementation and/or product functionality </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_696600450_3_451924224" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="696600450JTIT3"> Data Center Team Lead</span> <br/> <span> <span class="jobdates" format="%B %Y" id="696600450JSTD3"> April 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="696600450EDDT3"> September 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="696600450COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="696600450JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="696600450JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="696600450JDES3" itemprop="description"> <ul> <li> Managed, coached, mentored, and led a team of direct reports which oversaw the data center operations from the daily batch processing and scheduling, tape librarians, change management, incident ticketing, networking, monitoring and availability of all functional equipment for the Office Depot stores worldwide.</li> <li> Verified all escalation was handled properly if crisis arose.</li> <li> Made sure the team was focused on customer satisfaction.</li> <li> Able to spot trends and applied preventative policies and procedures.</li> <li> Oversaw the batch cycles which included fulfilling a role to implement projects and enhancing processes </li> <li> Demonstrated ability to apply IT in solving business problems</li> <li> Defined and communicated project milestones, service level agreements, and resources </li> <li> Wrote and issued employee appraisals, setup work schedules, developed daily and weekly reporting, and involved in empowering employees </li> <li> Accounted for overall system performance (mainframe and AS/400), maximizing resources to enhance batch workload and CPU resources </li> <li> Accountable for all the networking and POS systems at the Office Depot retail stores </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_696600450_4_451924225" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="696600450JTIT4"> Data Center - Professional/Team Lead</span> <br/> <span> <span class="jobdates" format="%B %Y" id="696600450JSTD4"> November 1990</span> <span> to </span> <span class="jobdates" format="%B %Y" id="696600450EDDT4"> April 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="696600450COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="696600450JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="696600450JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="696600450JDES4" itemprop="description"> <ul> <li> Part of the data center operations team which oversaw the daily batch processing and had numerous responsibilities over the years of employment ranging from tape librarian to a successful team lead.</li> <li> Coordinated a test system to develop a better scheduling and Business Resumption process to eliminate redundant workload Applied the daily Change Management tickets </li> <li> Acted as a liaison for Allstate International companies to setup daily workload schedules.</li> <li> In 1997, acted as a consultant with local management, Allstate home office personnel, and Motorclub personnel to migrate all functionality to Illinois Served as a SME (subject matter expert) in DB2, IMS, and other Allstate accountabilities Supported and performed responsibilities for the weekend of IMS and DB2 database backup utilities.</li> <li> Performed recoveries, image copies, pointer checkers, stacked utilities, timestamp recoveries, etc.</li> <li> Part of the Business Resumption (BR) team which managed system resources and batch schedules during catastrophic disasters.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC696600451" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC696600451"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_696600451_1_451924226" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="696600451DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="696600451STUY1"> Computer Information Systems</span> <span class="jobdates" id="696600451GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="696600451SCHO1" itemprop="name"> Wingate University</span> <span> - </span> <span class="joblocation jobcity" id="696600451SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="696600451SSTA1"> State</span> <span class="joblocation jobstate" id="696600451SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="696600451FRFM1"> Computer Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_696600451_2_451924227" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="696600451DGRE2" itemprop="name"> Actively pursuing PMP and Scrum Master certifications</span> <span class="programline" dependency="STUY" id="696600451STUY2"> </span> <span class="jobdates" id="696600451GRYR2"> </span> </span> <span class="paddedline"> <span class="field" id="696600451FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL696600453" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL696600453"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_696600453_1_451924230" style="padding-top:0px;"> <div class="field singlecolumn" id="696600453FRFM1"> IBM/AIX, Application Development, AS/400, Automate, Automation, backup, CA-1, CA-7, Change Management, CICS, CA, Hardware, consultant, CPU, client, customer satisfaction, customer service, DASD, database, documentation, senior management, financial, functional, home office, IBM, DB2, MVS, image, IMS, ISPF, Java Scripts, Java Scripting, JCL, JES2, team lead, letters, librarian, mainframe, managing, meetings, mentor, Excel, Microsoft Office Suite, Office, Outlook, Powerpoint, Windows 9, NT, Word, Netview, networking, Omegamon, OS/390, personnel, policies, POS, processes, Processors, project management, quality, quick, reporting, retail, REXX, IBM RS/6000, sales, scheduling, Scrum, service level agreements, SMS, SNMP, Solaris, SUN, TCP/IP, telecommunication, time management, Tivoli, TSM, TSO, Unix, utilities</div> </div> </div> </div>

CONSULTANT

FRAGRANCE CONSULTANT Licenses Phlebotomy Certification 2014 Electrocardiogram Certification 2014 Skill Highlights Accomplished in hematology Laboratory diagnostic equipment Sample checking Quality control procedures Strong work ethic Professional Experience Fragrance Consultant 11/2013 to 12/2013 Company Name City , State Greet Clients, Provide knowledgeable service to clients, communicate product knowledge, sales. Office Manager 06/2007 to 06/2012 Company Name City , State Managing sales team. Organizing daily logs. Receiving and processing customer requests. Customer service and sales activities. Managing and inputting payroll. Job quality control and monitoring.General assistance/administrative support for the owners of the company. Customer Service 01/2006 to 04/2007 Company Name City , State Customer Service,Trouble Shooting products, Direct Selling, Customer Support, Accounts management. Education and Training Certification : Phlebotomy Technician 2014 Arkansas College of Health Careers City , State , United States Electrocardiogram Technician 2014 Associate of Arts : General Studies 2010 Arkansas College of Health Careers City , State , United States General Studies Pulaski Technical College City , State , United States Skills administrative support, Clients, Customer Service, Customer Support, Detail oriented, Direct Selling, filing, Hematology, Managing, Medical coding, Organizing, payroll, Phlebotomy, processing customer requests, quality control, Receiving, sales, specimen collection, Technician, Trouble Shooting

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME674347908" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_674347908_1_438311668" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="674347908FNAM1"> </span> <span> </span> <span class="field" id="674347908LNAM1"> FRAGRANCE CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM674347910" style="padding-top:0px;"> </div> <div class="section" id="SECTION_CERT674347914" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT674347914"> Licenses</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_674347914_1_438311680" style="padding-top:0px;"> <div class="field singlecolumn" id="674347914FRFM1"> <div> Phlebotomy Certification 2014 </div> <div> Electrocardiogram Certification 2014</div> </div> </div> </div> <div class="section" id="SECTION_HILT674347911" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT674347911"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_674347911_1_438313896" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="674347911SKC11"> <ul> <li> Accomplished in hematology</li> <li> Laboratory diagnostic equipment</li> <li> Sample checking</li> <li> Quality control procedures</li> </ul> <p align="LEFT"> Strong work ethic</p> <br/> </td> <td class="field twocol_2" id="674347911SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR674347912" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR674347912"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_674347912_1_438311673" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="674347912JTIT1"> Fragrance Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="674347912JSTD1"> 11/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="674347912EDDT1"> 12/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="674347912COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="674347912JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347912JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="674347912JDES1" itemprop="description"> <ul> <li> Greet Clients, Provide knowledgeable service to clients, communicate product knowledge, sales.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_674347912_2_438311674" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="674347912JTIT2"> Office Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="674347912JSTD2"> 06/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="674347912EDDT2"> 06/2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="674347912COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="674347912JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347912JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="674347912JDES2" itemprop="description"> <ul> <li> Managing sales team.</li> <li> Organizing daily logs.</li> <li> Receiving and processing customer requests.</li> <li> Customer service and sales activities.</li> <li> Managing and inputting payroll.</li> <li> Job quality control and monitoring.General assistance/administrative support for the owners of the company.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_674347912_3_438311675" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="674347912JTIT3"> Customer Service</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="674347912JSTD3"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="674347912EDDT3"> 04/2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="674347912COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="674347912JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347912JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="674347912JDES3" itemprop="description"> <ul> <li> Customer Service,Trouble Shooting products, Direct Selling, Customer Support, Accounts management.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC674347913" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC674347913"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_674347913_1_438311676" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="674347913DGRE1" itemprop="name"> Certification : Phlebotomy Technician</span> <span class="programline" id="674347913STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="674347913GRYR1"> 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="674347913SCHO1" itemprop="name"> Arkansas College of Health Careers</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="674347913SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347913SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="674347913SCNT1"> United States</span> </span> </span> <span class="field" id="674347913FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_674347913_2_438311677" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="674347913DGRE2" itemprop="name"> Electrocardiogram Technician</span> <span class="programline" id="674347913STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="674347913GRYR2"> 2014</span> </span> </span> <span class="field" id="674347913FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_674347913_3_438311678" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="674347913DGRE3" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="674347913STUY3"> General Studies</span> <span class="datesWrapper"> <span class="jobdates" id="674347913GRYR3"> 2010</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="674347913SCHO3" itemprop="name"> Arkansas College of Health Careers</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="674347913SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347913SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="674347913SCNT3"> United States</span> </span> </span> <span class="field" id="674347913FRFM3"> General Studies</span> </div> </div> <div class="paragraph" id="PARAGRAPH_674347913_4_438311679" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="674347913SCHO4" itemprop="name"> Pulaski Technical College</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="674347913SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="674347913SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="674347913SCNT4"> United States</span> </span> </span> <span class="field" id="674347913FRFM4"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL674347915" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL674347915"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_674347915_1_438311681" style="padding-top:0px;"> <div class="field singlecolumn" id="674347915FRFM1"> administrative support, Clients, Customer Service, Customer Support, Detail oriented, Direct Selling, filing, Hematology, Managing, Medical coding, Organizing, payroll, Phlebotomy, processing customer requests, quality control, Receiving, sales, specimen collection, Technician, Trouble Shooting</div> </div> </div> <div class="section" id="SECTION_COMS674349308" style="padding-top:0px;"> </div> </div>

CONSULTANT

OWNER/PRINCIPLE CONSULTANT Executive Profile Education and project management consultant with a career path that emphasizes strategy and development. Throughout my career, my passion has been supporting high-level influencer's in educational and youth-serving non-profit organizations in both strategic and tactical decision-making. I have worked in high-performance and high impact educational organizations for 15 years. I am an effective motivator and results oriented leader with a passion for excellence and working with diverse individuals. I have superior cross-functional and remote team communication skills, and am committed to follow through on all challenges for ultimate organization success. Skill Highlights Project Management Social Entrepreneurship Service Quality Improvement Budgeting Change Management Facilitation, Training, and Instructional Design Hard-worker Fast Learner Business and Strategic Planning Cultural Competency Knowledge Management Systems Design and Implementation Core Accomplishments US Army Veteran. Logistics and Supply Specialist. Honorably Discharged. Scrum Agile Expert Certified. Understands Agile philosophy and practices including Scrum, Kanban, DSDM, Crystal, XP, and FDD; Has a working knowledge of the various Agile and Lean project management methodologies; Has ability to compare and choose which methodology would be appropriate in a given situation. PMP. Application in process. Professional Experience Owner/Principle Consultant May 2013 to Current Company Name － City , State Manages a portfolio of higher education, youth and family-serving non-profit clients. Provides development, IT strategy and knowledge management systems consultation, advice and implementation. Provides operational workflow support, project planning, project management, management training, and technical writing of grant proposals, reports, press kits and master economic development plans. Continuing Education Instructor Jan 2013 to Jun 2015 Company Name － City , State Consistently receives high evaluation ratings by CT State Employees and professional students for personal leadership and productivity courses. Provides instruction in Traditional and Waterfall Project Management methods. Uses ADDIE instructional design method to roll out continuing education courses that meet the needs of adult learners. Project Manager Jun 2005 to Nov 2011 Company Name － City , State Developed and directed 6-year $1.225 million grant program designed to teach library and IT staff at 25 colleges and universities skills consistent with meeting needs of 21st century learners. Led team of project staff and a consultant to design a sustainable business model for grant partner organization. Conducted business planning activities. Facilitated strategy sessions with high-level directors and influencer's across multiple educational organizations. Developed financial models. Managed both on location and remote grant project staff. Developed communication plans. Oversaw project team tasks and schedule. Managed vendors. Implemented dashboard task and resource management system. Administered, managed and successfully closed grant program budget. Managed estimated versus actual budget. Reviewed and edited budget reports in collaboration with Financial Specialist. Submitted reports and final deliverables aligned with sponsor requirements. Developed training program for IT and Library staff in digital preservation tools and techniques. Traveled to partner institutions to provide workflow support and acquire resources in support of local institutional preservation program implementation. Designed quality management plan. Reviewed project quality based on plan requirements. Assistant Librarian to Director of Distributed Learning Aug 2001 to Jun 2005 Company Name － City , State Researched effective delivery models for consultation services, including marketing, production, intellectual property, and service quality evaluation methods in support of DCAPS. Prepared background reports, summaries, and documentation for Director of Distributed Learning. Designed and managed 6-week intensive summer youth educational program. Education Course , Management Consulting 2008 Cornell University Johnson School of Management － City , State Course , Financial Accounting 2007 Cornell University Johnson School of Management － City , State MLIS , Library and Information Science 2001 University of Pittsburgh － City , State MEd , Education 2000 Northwestern State University － City , State Bachelor of Arts , Theater 1999 Northwestern State University － City , State Additional Information 2015 Secretary. Hartford Commission on Art and Cultural Affairs. 2007 FRYE Institute Fellowship. Council on Library and Information Resources/Emory University. March 2006 Library Journal Mover and Shaker. Recognizes leaders in the library and information science field. 2006 Co-writer and co-designer of successful Rockefeller Foundation $63,000 Grant program to create an after-school music production studio and educational program for at-risk youth at the Southside Community Center in Ithaca, NY. Computer Skills MS Office Suite MS Project Adobe CS SharePoint

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME625936011" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_625936011_1_407281357" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="625936011FNAM1"> </span> <span> </span> <span class="field" id="625936011LNAM1"> OWNER/PRINCIPLE CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM625936013" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM625936013"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936013_1_407281378" style="padding-top:0px;"> <div class="field singlecolumn" id="625936013FRFM1"> <p align="LEFT"> Education and project management consultant with a career path that emphasizes strategy and development. Throughout my career, my passion has been supporting high-level influencer's in educational and youth-serving non-profit organizations in both strategic and tactical decision-making. I have worked in high-performance and high impact educational organizations for 15 years. I am an effective motivator and results oriented leader with a passion for excellence and working with diverse individuals. I have superior cross-functional and remote team communication skills, and am committed to follow through on all challenges for ultimate organization success. </p> </div> </div> </div> <div class="section" id="SECTION_HILT625936014" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT625936014"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936014_1_407375321" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="625936014SKC11"> <ul> <li> Project Management </li> <li> Social Entrepreneurship</li> <li> Service Quality Improvement</li> <li> Budgeting</li> <li> Change Management</li> <li> Facilitation, Training, and Instructional Design</li> </ul> </td> <td class="field twocol_2" id="625936014SKC21"> <ul> <li> Hard-worker</li> <li> Fast Learner</li> <li> Business and Strategic Planning</li> <li> Cultural Competency</li> <li> Knowledge Management Systems Design and Implementation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM625936025" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM625936025"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936025_1_407281369" style="padding-top:0px;"> <div class="field singlecolumn" id="625936025FRFM1"> <ul> <li> <b> US Army Veteran. Logistics and Supply Specialist. Honorably Discharged.</b> </li> <br/> <li> <b> Scrum Agile Expert Certified.</b> Understands Agile philosophy and practices including Scrum, Kanban, DSDM, Crystal, XP, and FDD; Has a working knowledge of the various Agile and Lean project management methodologies; Has ability to compare and choose which methodology would be appropriate in a given situation. </li> <br/> <li> <b> PMP. Application in process.</b> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR625936015" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR625936015"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936015_1_407281362" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625936015JTIT1"> Owner/Principle Consultant </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="625936015JSTD1"> May 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="625936015EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625936015COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625936015JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936015JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="625936015JDES1" itemprop="description"> <ul> <li> Manages a portfolio of higher education, youth and family-serving non-profit clients. </li> <li> Provides development, IT strategy and knowledge management systems consultation, advice and implementation. </li> <li> Provides operational workflow support, project planning, project management, management training, and technical writing of grant proposals, reports, press kits and master economic development plans.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936015_2_407536540" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625936015JTIT2"> Continuing Education Instructor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="625936015JSTD2"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="625936015EDDT2"> Jun 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625936015COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625936015JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936015JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="625936015JDES2" itemprop="description"> <ul> <li> Consistently receives high evaluation ratings by CT State Employees and professional students for personal leadership and productivity courses.</li> <li> Provides instruction in Traditional and Waterfall Project Management methods.</li> <li> Uses ADDIE instructional design method to roll out continuing education courses that meet the needs of adult learners.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936015_3_407532728" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625936015JTIT3"> Project Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="625936015JSTD3"> Jun 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="625936015EDDT3"> Nov 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625936015COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625936015JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936015JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="625936015JDES3" itemprop="description"> <ul> <li> Developed and directed 6-year $1.225 million grant program designed to teach library and IT staff at 25 colleges and universities skills consistent with meeting needs of 21st century learners.</li> <li> Led team of project staff and a consultant to design a sustainable business model for grant partner organization. Conducted business planning activities. Facilitated strategy sessions with high-level directors and influencer's across multiple educational organizations. Developed financial models. </li> <li> Managed both on location and remote grant project staff. Developed communication plans. Oversaw project team tasks and schedule. Managed vendors. Implemented dashboard task and resource management system.</li> <li> Administered, managed and successfully closed grant program budget. Managed estimated versus actual budget. Reviewed and edited budget reports in collaboration with Financial Specialist.</li> <li> Submitted reports and final deliverables aligned with sponsor requirements.</li> <li> Developed training program for IT and Library staff in digital preservation tools and techniques.</li> <li> Traveled to partner institutions to provide workflow support and acquire resources in support of local institutional preservation program implementation.</li> <li> Designed quality management plan. Reviewed project quality based on plan requirements.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936015_4_407539532" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625936015JTIT4"> Assistant Librarian to Director of Distributed Learning</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="625936015JSTD4"> Aug 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="625936015EDDT4"> Jun 2005</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625936015COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625936015JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936015JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="625936015JDES4" itemprop="description"> <ul> <li> Researched effective delivery models for consultation services, including marketing, production, intellectual property, and service quality evaluation methods in support of DCAPS.</li> <li> Prepared background reports, summaries, and documentation for Director of Distributed Learning.</li> <li> Designed and managed 6-week intensive summer youth educational program.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC625936016" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC625936016"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936016_1_407281370" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="625936016DGRE1" itemprop="name"> Course</span> <span> , </span> <span class="programline" id="625936016STUY1"> Management Consulting</span> <span class="datesWrapper"> <span class="jobdates" id="625936016GRYR1"> 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="625936016SCHO1" itemprop="name"> Cornell University Johnson School of Management</span> <span> － </span> <span class="joblocation jobcity" id="625936016SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936016SSTA1"> State</span> <span class="joblocation jobstate" id="625936016SCNT1"> </span> </span> <span class="field" id="625936016FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936016_2_407281371" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="625936016DGRE2" itemprop="name"> Course</span> <span> , </span> <span class="programline" id="625936016STUY2"> Financial Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="625936016GRYR2"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="625936016SCHO2" itemprop="name"> Cornell University Johnson School of Management</span> <span> － </span> <span class="joblocation jobcity" id="625936016SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936016SSTA2"> State</span> <span class="joblocation jobstate" id="625936016SCNT2"> </span> </span> <span class="field" id="625936016FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936016_3_407281374" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="625936016DGRE3" itemprop="name"> MLIS</span> <span> , </span> <span class="programline" id="625936016STUY3"> Library and Information Science</span> <span class="datesWrapper"> <span class="jobdates" id="625936016GRYR3"> 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="625936016SCHO3" itemprop="name"> University of Pittsburgh</span> <span> － </span> <span class="joblocation jobcity" id="625936016SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936016SSTA3"> State</span> <span class="joblocation jobstate" id="625936016SCNT3"> </span> </span> <span class="field" id="625936016FRFM3"> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936016_4_407281376" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="625936016DGRE4" itemprop="name"> MEd</span> <span> , </span> <span class="programline" id="625936016STUY4"> Education</span> <span class="datesWrapper"> <span class="jobdates" id="625936016GRYR4"> 2000</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="625936016SCHO4" itemprop="name"> Northwestern State University</span> <span> － </span> <span class="joblocation jobcity" id="625936016SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936016SSTA4"> State</span> <span class="joblocation jobstate" id="625936016SCNT4"> </span> </span> <span class="field" id="625936016FRFM4"> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625936016_5_407281372" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="625936016DGRE5" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="625936016STUY5"> Theater</span> <span class="datesWrapper"> <span class="jobdates" id="625936016GRYR5"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="625936016SCHO5" itemprop="name"> Northwestern State University</span> <span> － </span> <span class="joblocation jobcity" id="625936016SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="625936016SSTA5"> State</span> <span class="joblocation jobstate" id="625936016SCNT5"> </span> </span> <span class="field" id="625936016FRFM5"> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI625936036" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI625936036"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936036_1_407281382" style="padding-top:0px;"> <div class="field singlecolumn" id="625936036FRFM1"> <ul> <li> 2015 Secretary. Hartford Commission on Art and Cultural Affairs.</li> <br/> <li> 2007 FRYE Institute Fellowship. Council on Library and Information Resources/Emory University.</li> <br/> <li> March 2006 Library Journal Mover and Shaker. Recognizes leaders in the library and information science field.</li> <br/> <li> 2006 Co-writer and co-designer of successful Rockefeller Foundation <font> $63,000 Grant program to create an after-school music production studio and educational program for at-risk youth at the Southside Community Center in Ithaca, NY.</font> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL625936028" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL625936028"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625936028_1_407281380" style="padding-top:0px;"> <div class="field singlecolumn" id="625936028FRFM1"> <ul> <li> MS Office Suite </li> <li> MS Project</li> <li> Adobe CS</li> <li> SharePoint</li> </ul> <br/> </div> </div> </div> </div>

CONSULTANT

WMS CONSULTANT Objective Looking for the position of a supply chain consultant, where I can optimize a company's business, by providing supply chain solutions and building an efficient customer relationship. Summary of Skills Strong understanding of supply chain principles with an expertise in warehouse management. Functional knowledge in the end to end warehouse systems with an experience in Manhattan Associates' Warehouse Systems. Complete understanding of Inbound, Inventory and Outbound in a Warehouse. Excellent knowledge in software development life cycle with an emphasis in analysis and testing. Ability to clearly define and execute test plans and procedures. Ability to meet deadlines and deliver projects on time. Strong analytical and problem solving skills. Hands on experience in troubleshooting computer hardware peripherals. Work Experience Company Name City , State WMS Consultant 05/2015 to Current Created Test Cases for inbound receiving and put-away fields. Verified ASNs after parsing multiple ASNs using XML format. Created Inbound and Outbound License Plate Numbers.(iLPN/oLPN). Configured and Tested System directed and manual put-away. Configured the inventory to move an item from one active location to the another; one active location to a reserve. Configured Wave Management, Task Management, Locations, Wave Process Types and Inventory Need Types. Tested partial shipment and RF receive menu. Tested the PIX transaction to keep track of Inventory Movement. Worked on back-end testing of the databases by writing SQL Queries to join the tables, verify the data, etc. Environment: Manhattan Associates WMOS 2013, SQL Server 11.02   Client: Li&Fung(2013)   Company Name City , State Quality Assurance Engineer 11/2014 to 05/2015 Performed necessary software and hardware evaluations as per the client's requirements. Designed and modified user interfaces to accommodate new verticals. Assisted engineers by troubleshooting and configuring LANs, switches, routers and firewalls. Modified and tested prototype using working models for computer simulation. Documented and reported bugs to the developers. Ensured that the data from the production server is valid and not redundant. Worked with other engineering disciplines to evaluate interface between hardware and software and analyze the operational and performance requirements of overall systems. Worked towards customer satisfaction and overall sales by analyzing and correcting internal software and other customer problems. Performed site surveys, commissioned and installed hardware equipment at the client's site. Company Name City , State Junior PeopleSoft Developer 06/2014 to 11/2014 Implemented web based applications using Oracle's PeopleSoft technology for internal projects in the company. Worked on Oracle's PeopleSoft Supply Chain Module (SCM) to implement customer order, inventory and fulfillment management. Used PeopleTools to develop an order management portal and implemented business logics for the order management system. Worked on relational databases by querying relevant data and optimizing performance through normalization. Worked on the eight steps of PeopleSoft application development with emphasis on design and creating page definitions. Involved in various aspects of software development and generated reports using PeopleSoft's Structured Query Report (SQR). Environment : Oracle PeopleTools 8.46, Oracle Database Express 11g. Company Name City , State Senior Technology Consultant 01/2012 to 05/2014 Assisted users with hardware and software issues using the university's Lab resources. Monitored and managed computer labs at the University of Florida. Assisted Professors in setting up the lab for exams, practical experiments. Organized and maintained online classroom reservation system. Enforced lab policies and procedures. Promoted as a senior technology consultant during the period of work.. Certified as a Technology Consultant by the Academic Technology Labs, University of Florida. Education Master of Science : Computer Engineering May 2014 University of Florida , City , State , USA Received Achievement Award from the College of Engineering, University of Florida for my academic accomplishment. Bachelor of Technology : Information Technology 2011 Anna University , City , State , India Graduated with First Class Distinction. Technical Skills Programming Languages: Java Web Technologies: HTML5, CSS3, Java Script, PHP, JQuery Development IDE: Eclipse, Microsoft Visual Studio 2012, Matlab Database: Microsoft SQL Server R2, Oracle 9i/10g/11g Testing Tool: Microsoft Test Manager Software Suite: Manhattan Associates SCOPE, Oracle's PeopleSoft Supply Chain management(SCM).

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME620747481" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_620747481_1_403826550" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="620747481FNAM1"> </span> <span> </span> <span class="field" id="620747481LNAM1"> WMS CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM620747483" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM620747483"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_620747483_1_403826559" style="padding-top:0px;"> <div class="field singlecolumn" id="620747483FRFM1"> <p align="LEFT"> Looking for the position of a supply chain consultant, where I can optimize a company's business, by providing supply chain solutions and building an efficient customer relationship.</p> </div> </div> </div> <div class="section" id="SECTION_ACCM620747743" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM620747743"> Summary of Skills</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_620747743_1_403828894" style="padding-top:0px;"> <div class="field singlecolumn" id="620747743FRFM1"> <ul> <li> Strong understanding of supply chain principles with an expertise in warehouse management. </li> <li> Functional knowledge in the end to end warehouse systems with an experience in Manhattan Associates' Warehouse Systems.</li> <li> Complete understanding of Inbound, Inventory and Outbound in a Warehouse.</li> <li> Excellent knowledge in software development life cycle with an emphasis in analysis and testing.</li> <li> Ability to clearly define and execute test plans and procedures.</li> <li> Ability to meet deadlines and deliver projects on time.</li> <li> Strong analytical and problem solving skills.</li> <li> Hands on experience in troubleshooting computer hardware peripherals.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR620747485" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR620747485"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_620747485_1_403843021" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="620747485COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="620747485JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747485JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="620747485JTIT1"> WMS Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="620747485JSTD1"> 05/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="620747485EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="620747485JDES1" itemprop="description"> <ul> <li> Created Test Cases for inbound receiving and put-away fields.</li> <li> Verified ASNs after parsing multiple ASNs using XML format.</li> <li> Created Inbound and Outbound License Plate Numbers.(iLPN/oLPN). </li> <li> Configured and Tested System directed and manual put-away.</li> <li> Configured the inventory to move an item from one active location to the another; one active location to a reserve.</li> <li> Configured Wave Management, Task Management, Locations, Wave Process Types and Inventory Need Types.</li> <li> Tested partial shipment and RF receive menu.</li> <li> Tested the PIX transaction to keep track of Inventory Movement.</li> <li> Worked on back-end testing of the databases by writing SQL Queries to join the tables, verify the data, etc.</li> </ul> <br/> <p align="LEFT"> <b> Environment: Manhattan Associates WMOS 2013, SQL Server 11.02 </b>  </p> <p align="LEFT"> <b> Client: Li&amp;Fung(2013)</b>  </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_620747485_2_403826554" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="620747485COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="620747485JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747485JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="620747485JTIT2"> Quality Assurance Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="620747485JSTD2"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="620747485EDDT2"> 05/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="620747485JDES2" itemprop="description"> <ul> <li> Performed necessary software and hardware evaluations as per the client's requirements.</li> <li> Designed and modified user interfaces to accommodate new verticals.</li> <li> Assisted engineers by troubleshooting and configuring LANs, switches, routers and firewalls.</li> <li> Modified and tested prototype using working models for computer simulation.</li> <li> Documented and reported bugs to the developers.</li> <li> Ensured that the data from the production server is valid and not redundant.</li> <li> Worked with other engineering disciplines to evaluate interface between hardware and software and analyze the operational and performance requirements of overall systems.</li> <li> Worked towards customer satisfaction and overall sales by analyzing and correcting internal software and other customer problems.</li> <li> Performed site surveys, commissioned and installed hardware equipment at the client's site.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_620747485_3_403826555" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="620747485COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="620747485JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747485JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="620747485JTIT3"> Junior PeopleSoft Developer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="620747485JSTD3"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="620747485EDDT3"> 11/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="620747485JDES3" itemprop="description"> <ul> <li> Implemented web based applications using Oracle's PeopleSoft technology for internal projects in the company.</li> <li> Worked on Oracle's PeopleSoft Supply Chain Module (SCM) to implement customer order, inventory and fulfillment management.</li> <li> Used PeopleTools to develop an order management portal and implemented business logics for the order management system.</li> <li> Worked on relational databases by querying relevant data and optimizing performance through normalization.</li> <li> Worked on the eight steps of PeopleSoft application development with emphasis on design and creating page definitions.</li> <li> Involved in various aspects of software development and generated reports using PeopleSoft's Structured Query Report (SQR).</li> </ul> <br/> <p align="LEFT"> <b> Environment</b> : Oracle PeopleTools 8.46, Oracle Database Express 11g.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_620747485_4_403826556" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="620747485COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="620747485JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747485JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="620747485JTIT4"> Senior Technology Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="620747485JSTD4"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="620747485EDDT4"> 05/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="620747485JDES4" itemprop="description"> <ul> <li> Assisted users with hardware and software issues using the university's Lab resources.</li> <li> Monitored and managed computer labs at the University of Florida.</li> <li> Assisted Professors in setting up the lab for exams, practical experiments.</li> <li> Organized and maintained online classroom reservation system.</li> <li> Enforced lab policies and procedures.</li> <li> Promoted as a senior technology consultant during the period of work..</li> <li> Certified as a Technology Consultant by the Academic Technology Labs, University of Florida.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC620747486" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC620747486"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_620747486_1_403826557" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="620747486DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="620747486STUY1"> Computer Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="620747486GRYR1"> May 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="620747486SCHO1" itemprop="name"> University of Florida</span> <span> , </span> <span class="joblocation jobcity" id="620747486SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747486SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="620747486SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="620747486FRFM1"> <p align="LEFT"> Received Achievement Award from the College of Engineering, University of Florida for my academic accomplishment.</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_620747486_2_403826558" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="620747486DGRE2" itemprop="name"> Bachelor of Technology</span> <span> :</span> <span class="programline" dependency="STUY" id="620747486STUY2"> Information Technology</span> <span class="datesWrapper"> <span class="jobdates" id="620747486GRYR2"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="620747486SCHO2" itemprop="name"> Anna University</span> <span> , </span> <span class="joblocation jobcity" id="620747486SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="620747486SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="620747486SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="620747486FRFM2"> <p align="LEFT"> Graduated with First Class Distinction.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL620747495" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL620747495"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_620747495_1_403826562" style="padding-top:0px;"> <div class="field singlecolumn" id="620747495FRFM1"> <ul> <li> Programming Languages: Java</li> <li> Web Technologies: HTML5, CSS3, Java Script, PHP, JQuery</li> <li> Development IDE: Eclipse, Microsoft Visual Studio 2012, Matlab </li> <li> Database: Microsoft SQL Server R2, Oracle 9i/10g/11g</li> <li> Testing Tool: Microsoft Test Manager</li> <li> Software Suite: Manhattan Associates SCOPE, Oracle's PeopleSoft Supply Chain management(SCM).</li> </ul> </div> </div> </div> </div>

CONSULTANT

PROCESS CONSULTANT Professional Summary Experienced operations manager and entrepreneur who built 4.5 million dollar company without start up capital or outside investment. Supremely organized with ability to identify and solve challenges in growth environment, performing at peak when boundaries are in constant state of change. Visionary professional excels at recognition and anticipation, coupling ability to diagnose with skill to execute. Confident negotiator who understands nuances of variables, timing, and leverage in negotiation. Strength Finders: Analytical/Context/Command/Futuristic/Relator Key Skills Negotiations Strategic thinker Team building Driven Advanced problem solving skills Operations analysis Process development and execution Employee training, support, and development Project management Professional Experience Process Consultant January 2014 to Current Company Name － City , State Develop processes that allow company use of business metrics to provide both macro and micro analysis of company performance. Provide structure from which to scale operations, identifying productive and unproductive work activity. Determine then deploy management practices for small and medium sized business to operate with increased financial clarity and operational efficiency. Process requires macro understanding of a given business's primary economic driver. Once identified, modify processes to simplify the execution of that driver. Full conversion to objective business practices, eliminating management decisions made in a vacuum. Objective is often met by defining strict data entry process and schedule, returning data faster and more accurately, then requiring all decision making be originated from the most current information available. Implement and deploy procurement processes to optimize cost savings, ensuring proper leveraging of organizational buying power. Director of Operations January 2012 to January 2014 Company Name － City , State Converted company culture from subjective management driven by opinion to objective management driven by data. Streamlined accounting system to be deployed as management tool, thereby changing organizational behavior to respond to financial goals. Achieved 14% savings in operational costs by applying line item approach to attacking costs, starting from highest cost to lowest. High to low formula proved cost effective as buying power leverage and ROI were optimized. Recognized changing business climate required more nimble communications, researched available solutions, negotiated cost effective pricing, then deployed "cloud" management of company data and IT processes. Authored and deployed best practices for hiring of employee and sub contracted labor resources, exposing corporate strength and weakness points in human resource management. Provided general and accurate understanding of company cash flow needs in a volatile revenue environment. Founder, President and CEO January 2002 to January 2011 Company Name － City , State Founded company which provided corporate housing services to corporate clients and relocating individuals. Managed sales volume growth from $52,000 in 2002 to sustained volume of 2,000,000 in 2004, with company revenues reaching $4,500,000 in fiscal 2011. Managed temp housing procurement for Toyota Motor Manufacturing expansion into Blue Springs, Mississippi. Demand for apartments far exceeded local supply, requiring swift and creative negotiation to inspect and procure all available apartment space in a condensed time period. Through complex acquisition of both apartment and hotel supply all team members were placed on the ground on time and in line with cost budget. Project generated $2.3 million in revenue at targeted gross margin and doubled company apartment inventory. Expanded and managed operations in Cincinnati, OH and Lexington, KY. Provided service to customers in other area markets, including Louisville, KY, Columbus OH, and Dayton, OH. Recognized that gross margins were damaged by ineffective leasing policies, and aggressively adjusted lease procurement practices to decrease leasing costs without compromising sales volume or raising overhead. The results were dramatically improved margins and company profitability. Maintained high margins by proactive management of apartment inventory, strategically matching customer demand to available space. Twice negotiated deals to double company revenue by expanding to out of state markets. Provided daily operational support to out of market employees, directing activities by intelligent use of market performance data. Successfully developed co-branding relationships with vendor partners to supply Vesta customers with no cost products in exchange for market exposure. Recognized in Entrepreneur magazine for fast "no excuses" growth. Consistently sold apartment inventory to industry competitors due to high service standards and effective quality control practices. Developed and managed highly effective employee base with very low rate of attrition. Recognized for providing exceptional employee support by employing a "listen first" approach. Navigated through recession by focusing like a laser beam on key company revenue drivers and primary costs. Company remained cash flow positive by quickly mobilizing in September 2008 to meet fast changing market conditions. Applied high level cost analysis to company, deploying new procurement processes to secure 11% COGS year over year reduction from 2008 to 2009. Surveyed for customer feedback, leading the industry by being first to include high speed Internet and flat screen TVs as standard items in all apartments. The cost was absorbed by increased demand for service. Notable corporate clients: L-3, Proctor and Gamble, Toyota Motor Manufacturing. Education BA : 1987 University of Wisconsin Green Bay － City , State GPA: GPA: 3.47 GPA: 3.47 Languages German (Professional working proficiency) Personality Analyst, idealist, goal setter, personal development, political junkie, CNBC, humor, neat, spontaneous, visual, Apple, forward thinker, bold, confidence, fitness, investments, optimism, cool design, service, travel, humility, curiosity

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME559688496" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_559688496_1_364756969" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="559688496FNAM1"> </span> <span> </span> <span class="field" id="559688496LNAM1"> PROCESS CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM559688498" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM559688498"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688498_1_364756978" style=" padding-top:0px; "> <div class="field singlecolumn" id="559688498FRFM1"> <p align="LEFT"> Experienced operations manager and entrepreneur who built 4.5 million dollar company without start up capital or outside investment. Supremely organized with ability to identify and solve challenges in growth environment, performing at peak when boundaries are in constant state of change. Visionary professional excels at recognition and anticipation, coupling ability to diagnose with skill to execute. Confident negotiator who understands nuances of variables, timing, and leverage in negotiation. </p> <br/> <p align="LEFT"> Strength Finders: Analytical/Context/Command/Futuristic/Relator </p> </div> </div> </div> <div class="section" id="SECTION_HILT559688499" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT559688499"> Key Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688499_1_364768577" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="559688499SKC11"> <ul> <li> Negotiations</li> <li> Strategic thinker</li> <li> Team building</li> <li> Driven</li> <li> Advanced problem solving skills</li> </ul> </td> <td class="field twocol_2 charspace" id="559688499SKC21"> <ul> <li> Operations analysis</li> <li> Process development and execution</li> <li> Employee training, support, and development</li> <li> Project management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR559688500" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR559688500"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688500_1_364756972" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559688500JTIT1"> Process Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="559688500JSTD1"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="559688500EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559688500COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="559688500JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559688500JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="559688500JDES1" itemprop="description"> <ul> <li> Develop processes that allow company use of business metrics to provide both macro and micro analysis of company performance. Provide structure from which to scale operations, identifying productive and unproductive work activity.</li> <li> Determine then deploy management practices for small and medium sized business to operate with increased financial clarity and operational efficiency. Process requires macro understanding of a given business's primary economic driver. Once identified, modify processes to simplify the execution of that driver.</li> <li> Full conversion to objective business practices, eliminating management decisions made in a vacuum. Objective is often met by defining strict data entry process and schedule, returning data faster and more accurately, then requiring all decision making be originated from the most current information available.</li> <li> Implement and deploy procurement processes to optimize cost savings, ensuring proper leveraging of organizational buying power.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559688500_2_364756975" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559688500JTIT2"> Director of Operations</span> <br/> <span> <span class="jobdates" format="%B %Y" id="559688500JSTD2"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="559688500EDDT2"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559688500COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="559688500JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559688500JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="559688500JDES2" itemprop="description"> <ul> <li> Converted company culture from subjective management driven by opinion to objective management driven by data.</li> <li> Streamlined accounting system to be deployed as management tool, thereby changing organizational behavior to respond to financial goals.</li> <li> Achieved 14% savings in operational costs by applying line item approach to attacking costs, starting from highest cost to lowest. High to low formula proved cost effective as buying power leverage and ROI were optimized.</li> <li> Recognized changing business climate required more nimble communications, researched available solutions, negotiated cost effective pricing, then deployed "cloud" management of company data and IT processes.</li> <li> Authored and deployed best practices for hiring of employee and sub contracted labor resources, exposing corporate strength and weakness points in human resource management.</li> <li> Provided general and accurate understanding of company cash flow needs in a volatile revenue environment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559688500_3_364756976" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559688500JTIT3"> Founder, President and CEO</span> <br/> <span> <span class="jobdates" format="%B %Y" id="559688500JSTD3"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="559688500EDDT3"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559688500COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="559688500JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559688500JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="559688500JDES3" itemprop="description"> <ul> <li> Founded company which provided corporate housing services to corporate clients and relocating individuals. Managed sales volume growth from $52,000 in 2002 to sustained volume of 2,000,000 in 2004, with company revenues reaching $4,500,000 in fiscal 2011.</li> <li> Managed temp housing procurement for Toyota Motor Manufacturing expansion into Blue Springs, Mississippi. Demand for apartments far exceeded local supply, requiring swift and creative negotiation to inspect and procure all available apartment space in a condensed time period. Through complex acquisition of both apartment and hotel supply all team members were placed on the ground on time and in line with cost budget. Project generated $2.3 million in revenue at targeted gross margin and doubled company apartment inventory.</li> <li> Expanded and managed operations in Cincinnati, OH and Lexington, KY. Provided service to customers in other area markets, including Louisville, KY, Columbus OH, and Dayton, OH.</li> <li> Recognized that gross margins were damaged by ineffective leasing policies, and aggressively adjusted lease procurement practices to decrease leasing costs without compromising sales volume or raising overhead. The results were dramatically improved margins and company profitability. Maintained high margins by proactive management of apartment inventory, strategically matching customer demand to available space.</li> <li> Twice negotiated deals to double company revenue by expanding to out of state markets.</li> <li> Provided daily operational support to out of market employees, directing activities by intelligent use of market performance data.</li> <li> Successfully developed co-branding relationships with vendor partners to supply Vesta customers with no cost products in exchange for market exposure.</li> <li> Recognized in Entrepreneur magazine for fast "no excuses" growth. </li> <li> Consistently sold apartment inventory to industry competitors due to high service standards and effective quality control practices.</li> <li> Developed and managed highly effective employee base with very low rate of attrition. Recognized for providing exceptional employee support by employing a "listen first" approach.</li> <br/> <li> Navigated through recession by focusing like a laser beam on key company revenue drivers and primary costs. Company remained cash flow positive by quickly mobilizing in September 2008 to meet fast changing market conditions.</li> <li> Applied high level cost analysis to company, deploying new procurement processes to secure 11% COGS year over year reduction from 2008 to 2009.</li> <li> Surveyed for customer feedback, leading the industry by being first to include high speed Internet and flat screen TVs as standard items in all apartments. The cost was absorbed by increased demand for service.</li> <li> Notable corporate clients: L-3, Proctor and Gamble, Toyota Motor Manufacturing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC559688501" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC559688501"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688501_1_364756977" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="559688501DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" dependency="STUY" id="559688501STUY1"> </span> <span class="jobdates" id="559688501GRYR1"> 1987</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="559688501SCHO1" itemprop="name"> University of Wisconsin Green Bay</span> <span> － </span> <span class="joblocation jobcity" id="559688501SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="559688501SSTA1"> State</span> <span class="joblocation jobstate" id="559688501SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="559688501GRPA1"> GPA: 3.47</span> </span> <span class="paddedline"> <span class="field" id="559688501FRFM1"> GPA: 3.47</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG559688503" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG559688503"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688503_1_364756979" style=" padding-top:0px; "> <div class="field singlecolumn" id="559688503FRFM1"> German (Professional working proficiency)</div> </div> </div> <div class="section" id="SECTION_SKLL559688504" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL559688504"> Personality </div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559688504_1_364756980" style=" padding-top:0px; "> <div class="field singlecolumn" id="559688504FRFM1"> <p align="LEFT"> Analyst, idealist, goal setter, personal development, political junkie, CNBC, humor, neat, spontaneous, visual, Apple, forward thinker, bold, confidence, fitness, investments, optimism, cool design, service, travel, humility, curiosity</p> <br/> <br/> <br/> </div> </div> </div> </div>

CONSULTANT

MANAGEMENT CONSULTANT Summary Human capital manager and operations strategist who works with cross-functional teams to translate organizational values and objectives into actions that drive impacts in local and cross-cultural contexts. Highlights Training and development Personnel records maintenance New hire orientation Exceptional interpersonal skills Innovative Cross-Cultural Mediation expertise Consensus building techniques Process improvement strategies Multi-site operations Systems implementation Flexible Self-motivated Market research and analysis Customer-oriented Strategic thinker Schedule management Problem resolution Deadline-oriented Interviewing expertise Performance management strategies Manager coaching and training Event management Strategic planning Global and strategic sourcProject management Leadership/communication skills Product development Business operations organization ing NegotiationsProcedure development Analytical Team building Cost reduction and containment Staff motivation Group behavior and dynamics Outreach programming specialist Exceptional problem solver Articulate and well-spoken Time management Meticulous attention to detail Works well under pressure Accomplishments Process Improvement   Oversaw implementation of new phone system which resulted in more cost-effective service. Data Organization   Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Training   Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Project Management:   Initiated [project] which resulted in [positive outcome]. Human Resources:   Spearheaded new [program] program which increased retention. Operations Management:   Managed [operation]. Handled all functions related to [program]. Staff Development:   Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 12% increase in productivity. Spearheaded an employee engagement program, resulting in a [ ]% decrease in annual employee turnover.Streamlined the branch operations, resulting in a [ ]% reduction in operating budget.Boosted customer satisfaction ratings by [ ]% in under [ ] months. Experience Management Consultant 06/2014 to 09/2014 Company Name City , State Developed growth plans by identifying key clients, key targets and priority service lines.Generated business development awareness by implementing in-depth sales and marketing training programs.Identified key growth opportunities for the business through [ ].Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.Directed strategic initiatives to achieve [organizational objective].Developed organizational change management strategies. Identified process boundaries and determined opportunities to automate processes and functions.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Conducted activity-based analysis of business processes and made recommendations based on the findings.Documented process flows and developed requirements for functional improvements and enhancements.Tracked, analyzed and interpreted trends in [ ] data.Developed metrics used to determine inefficiencies and areas for improvement.Developed organizational change management strategies. Engagement and Operations Coordinator 05/2014 to Current Company Name City , State Directly managed multi-million co-operative budgets supporting global GTM strategy.Identified strategic partnerships and gathered market information to gain a competitive advantage.Generated over $2 million per year in revenues resulting from large-scale direct marketing campaign.Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.Identified "bottlenecks" and implemented new and improved processes and policies.Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.Developed metrics used to determine inefficiencies and areas for improvement.Tracked, analyzed and interpreted trends in [ ] data.Documented process flows and developed requirements for functional improvements and enhancements.Conducted activity-based analysis of business processes and made recommendations based on the findings.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Elicited stakeholder feedback and input through interviews and surveys.Defined the scope and goal of new projects, including [ ].Coordinated all department functions for team of [ ] employees.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Accountable for [business area] including overall customer satisfaction.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Created organizational flow charts and career path reports to evaluate employee compensation information.Designed the employee performance evaluation process and merit program.Created and implemented the exit and interview program process.Created and modified job descriptions within all departments.Worked with senior-level management to create fair and consistent HR policies and procedures.Monitored [ ] project budgets each [ ].Monitored project schedules for [ ] projects at a time.Developed and shared best practices across the company, including [ ].Oversaw the development and launch of [ ].Identified inefficiencies and made recommendations for process improvements.Optimized the overall customer experience through [ ]. President Current Company Name City , State Accountable for [business area] including overall customer satisfaction.Captured 55%+ market share with new product quickly brought to market.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Built innovative production processes from scratch for a cutting-edge [ ] product.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Hired and trained [ ] new employees, which increased the size of the staff by [ ]%.Tracked and evaluated staff performance, and handled all promotions and terminations.Analyzed client requirements, created a business plan and drove strategy development.Identified key growth opportunities for the business through [ ].Managed the day-to-day tactical and long-term strategic activities within the business.Presented company goals and objectives to new principals.Established knowledge-sharing processes for [ ] associates throughout the organization.Coached and mentored [ ] staff members by offering constructive feedback and taking interest in their long-term career growth. Resident Advisor 03/2011 to 05/2012 Company Name City , State Facilitated a weekly discussion group about relationship issues for men and women.Pursued ongoing education and training opportunities to further develop professional skills.Cultivated positive relationships with other mental health professionals, programs and associations.Planned and ran [ ], an outreach event targeted at [ ].Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs. Education Bachelor of Arts : Psychology 2014 Biola University City , State , United States of America Minor in International Development Coursework in Business Management Affiliations Gates Millennium Scholarship Alumni Network Biola Provost Advisory Committee

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME479303688" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_479303688_1_312425668" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="479303688FNAM1"> </span> <span> </span> <span class="field lName" id="479303688LNAM1"> MANAGEMENT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM479303690" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM479303690"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303690_1_312426183" style=" padding-top:0px; "> <div class="field singlecolumn" id="479303690FRFM1"> <p align="LEFT"> Human capital manager and operations strategist who works with cross-functional teams to translate organizational values and objectives into actions that drive impacts in local and cross-cultural contexts.</p> </div> </div> </div> <div class="section" id="SECTION_HILT479303691" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT479303691"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303691_1_312426867" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="479303691SKC11"> <ul> <li> Training and development</li> <li> Personnel records maintenance</li> <li> New hire orientation</li> <li> Exceptional interpersonal skills</li> <li> Innovative</li> <li> Cross-Cultural Mediation expertise</li> <li> Consensus building techniques</li> <li> Process improvement strategies</li> <li> Multi-site operations</li> <li> Systems implementation</li> <li> Flexible</li> <li> Self-motivated</li> <li> Market research and analysis</li> <li> Customer-oriented</li> <li> Strategic thinker</li> <li> Schedule management</li> <li> Problem resolution</li> <li> Deadline-oriented</li> </ul> </td> <td class="field twocol_2" id="479303691SKC21"> <ul> <li> Interviewing expertise</li> <li> Performance management strategies</li> <li> Manager coaching and training</li> <li> Event management</li> <li> Strategic planning</li> <li> Global and strategic sourcProject management</li> <li> Leadership/communication skills</li> <li> Product development</li> <li> Business operations organization</li> <li> ing</li> <li> NegotiationsProcedure development</li> <li> Analytical</li> <li> Team building</li> <li> Cost reduction and containment</li> <li> Staff motivation</li> <li> Group behavior and dynamics</li> <li> Outreach programming specialist</li> <li> Exceptional problem solver</li> <li> Articulate and well-spoken</li> <li> Time management</li> <li> Meticulous attention to detail</li> <li> Works well under pressure</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM479303840" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM479303840"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303840_1_312426967" style=" padding-top:0px; "> <div class="field singlecolumn" id="479303840FRFM1"> <p align="LEFT"> <i> Process Improvement</i>  </p> <ul> <li> Oversaw implementation of new phone system which resulted in more cost-effective service.</li> </ul> <p align="LEFT"> <i> Data Organization</i>  </p> <ul> <li> Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.</li> </ul> <p align="LEFT"> <i> Training</i>  </p> <ul> <li> Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.</li> </ul> <br/> <p align="LEFT"> <i> Project Management:</i>  </p> <ul> <li> Initiated [project] which resulted in [positive outcome].</li> </ul> <br/> <p align="LEFT"> <i> Human Resources:</i>  </p> <ul> <li> Spearheaded new [program] program which increased retention.</li> </ul> <p align="LEFT"> <i> Operations Management:</i>  </p> <ul> <li> Managed [operation]. </li> <li> Handled all functions related to [program].</li> </ul> <p align="LEFT"> <i> Staff Development:</i>  </p> <ul> <li> Launched well-received program of professional development courses for all staff. </li> <li> Mentored and coached employees resulting in a 12% increase in productivity.</li> </ul> <p align="LEFT"> Spearheaded an employee engagement program, resulting in a [<number> ]% decrease in annual employee turnover.Streamlined the branch operations, resulting in a [<number> ]% reduction in operating budget.Boosted customer satisfaction ratings by [<number> ]% in under [<number> ] months.</number> </number> </number> </number> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR479303692" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR479303692"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303692_1_312427737" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="479303692JTIT1"> Management Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="479303692JSTD1"> 06/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="479303692EDDT1"> 09/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="479303692COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="479303692JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="479303692JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="479303692JDES1" itemprop="description"> <p align="LEFT"> Developed growth plans by identifying key clients, key targets and priority service lines.Generated business development awareness by implementing in-depth sales and marketing training programs.Identified key growth opportunities for the business through [<action taken=""> ].Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.Directed strategic initiatives to achieve [organizational objective].Developed organizational change management strategies.</action> </p> <p> </p> <p align="LEFT"> Identified process boundaries and determined opportunities to automate processes and functions.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Conducted activity-based analysis of business processes and made recommendations based on the findings.Documented process flows and developed requirements for functional improvements and enhancements.Tracked, analyzed and interpreted trends in [<data type=""> ] data.Developed metrics used to determine inefficiencies and areas for improvement.Developed organizational change management strategies.</data> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_479303692_2_312427302" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="479303692JTIT2"> Engagement and Operations Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="479303692JSTD2"> 05/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="479303692EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="479303692COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="479303692JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="479303692JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="479303692JDES2" itemprop="description"> <p align="LEFT"> Directly managed multi-million co-operative budgets supporting global GTM strategy.Identified strategic partnerships and gathered market information to gain a competitive advantage.Generated over $2 million per year in revenues resulting from large-scale direct marketing campaign.Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.Identified "bottlenecks" and implemented new and improved processes and policies.Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.Developed metrics used to determine inefficiencies and areas for improvement.Tracked, analyzed and interpreted trends in [<data type=""> ] data.Documented process flows and developed requirements for functional improvements and enhancements.Conducted activity-based analysis of business processes and made recommendations based on the findings.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Elicited stakeholder feedback and input through interviews and surveys.Defined the scope and goal of new projects, including [<project type=""> ].Coordinated all department functions for team of [<number> ] employees.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Accountable for [business area] including overall customer satisfaction.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Created organizational flow charts and career path reports to evaluate employee compensation information.Designed the employee performance evaluation process and merit program.Created and implemented the exit and interview program process.Created and modified job descriptions within all departments.Worked with senior-level management to create fair and consistent HR policies and procedures.Monitored [<number> ] project budgets each [<time period=""> ].Monitored project schedules for [<number> ] projects at a time.Developed and shared best practices across the company, including [<example> ].Oversaw the development and launch of [<product name=""> ].Identified inefficiencies and made recommendations for process improvements.Optimized the overall customer experience through [<action> ].</action> </product> </example> </number> </time> </number> </number> </project> </data> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_479303692_3_312427619" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="479303692JTIT3"> President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="479303692JSTD3"> </span> <span class="jobdates" format="%m/%Y" id="479303692EDDT3"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="479303692COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="479303692JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="479303692JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="479303692JDES3" itemprop="description"> <p align="LEFT"> Accountable for [business area] including overall customer satisfaction.Captured 55%+ market share with new product quickly brought to market.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Built innovative production processes from scratch for a cutting-edge [<product type=""> ] product.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Hired and trained [<number> ] new employees, which increased the size of the staff by [<number> ]%.Tracked and evaluated staff performance, and handled all promotions and terminations.Analyzed client requirements, created a business plan and drove strategy development.Identified key growth opportunities for the business through [<action taken=""> ].Managed the day-to-day tactical and long-term strategic activities within the business.Presented company goals and objectives to new principals.Established knowledge-sharing processes for [<number> ] associates throughout the organization.Coached and mentored [<number> ] staff members by offering constructive feedback and taking interest in their long-term career growth.</number> </number> </action> </number> </number> </product> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_479303692_4_312575956" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="479303692JTIT4"> Resident Advisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="479303692JSTD4"> 03/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="479303692EDDT4"> 05/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="479303692COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="479303692JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="479303692JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="479303692JDES4" itemprop="description"> <p align="LEFT"> Facilitated a weekly discussion group about relationship issues for men and women.Pursued ongoing education and training opportunities to further develop professional skills.Cultivated positive relationships with other mental health professionals, programs and associations.Planned and ran [<event name=""> ], an outreach event targeted at [<targeted audience=""> ].Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs.</targeted> </event> </p> <p> </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC479303693" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC479303693"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303693_1_312428432" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="479303693DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="479303693STUY1"> Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="479303693GRYR1"> 2014</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="479303693SCHO1" itemprop="name"> Biola University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="479303693SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="479303693SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="479303693SCNT1"> United States of America</span> </span> </span> <span class="paddedline"> <span class="field" id="479303693FRFM1"> <p align="LEFT"> Minor in International Development</p> <p align="LEFT"> Coursework in Business Management</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL479303694" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL479303694"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_479303694_1_312428493" style=" padding-top:0px; "> <div class="field singlecolumn" id="479303694FRFM1"> <p align="LEFT"> Gates Millennium Scholarship Alumni Network</p> <p align="LEFT"> Biola Provost Advisory Committee</p> </div> </div> </div> <div class="section" id="SECTION_SKLL479624218" style=" padding-top:0px; "> </div> </div>

CONSULTANT

CONSULTANT TO OWNER Education Florida International University 1984 Bachelors Degree : Hospitality Management City , State Executive Experience Company Name City , State Hotel, Restaurant & Marina PRESIDENT May 1979 to October 2010 Skills BANQUET & CATERING DIRECTOR   Put together the menus for different family functions, business meetings, luncheon's and special functions. Planned and developed our breakfast, lunch and dinner menus, which we utilized for daily operations. Baked and Cooked all of our menu items on a regular basis and rotating schedule as needed to fill gaps in the schedule. Instituted a program for the operation and maintenance of all equipment used in daily production of food and beverages. Implemented an employee incentive program to improve the quality and timely service of all customers on and off premises. Ensured timely deliveries of lunches and platters for off premise catering and managed vehicle sanitation and safety for drivers and other personnel. GENERAL MANAGER   Responsible for overseeing Scheduling and training of 35 to 40 part and full time employees, that made up the marina, motel and restaurant operations. Always maintained the highest degree of Customer service to customers and ensure that all employees are following these most basic and very important company standards. Ensure that we had adequate staff members, and supervisors for each shift and were prepared for any special events, functions and holidays. Train managers to grow sales and profits by thorough and diligent attention to quality and implementation of accurate cost controls for each department. Developed a timely response and follow up program for customer complaints, ensuring proper corrective actions were in place to avoid future complaints. Put together the required business plans and laid out the marketing and operating budget, for the construction loan of the restaurant. VENDOR & PURCHASING SUPERVISOR   Research different vendors and process credit applications necessary to set up accounts with these vendors, to handle the purchases of food, beverage and Equipment. Prepare and document the paperwork, correspondence and payments, between the Purveyors and Vendors. Monitor the performance of the different purveyor's we purchase from to ensure we are getting the best price, quality and service, we deserve. Set up and maintained the Food & Beverage inventory and placed the orders with each Purveyor on a daily and weekly basis. Managed the physical inventory process on a biweekly basis, and computer input of all relevant documentation, to monitor accurate food & beverage costs. Maintained the par levels set up for the different food, beverages and supplies utilized throughout the entire operation. Checked all incoming shipments for accuracy of invoices, bill of laden and various shipping certificates. Examined goods for quality, quantity and any damages or shortages that may be present with deliveries. Oversight and maintenance of proper storage practices for all types of food and supplies received. INSURANCE, LICENSE & PERMIT SPECIALIST   Set up accounts with the different insurance agencies to procure and manage the Property, Liability, and Workers Comp & Health Insurance for the company. Filed the paperwork for the application and maintenance of the Business Licenses, ABC License and Health Department Permits required to operate the restaurant and marina. Worked with the Bookkeeper, Accountant as well as the Local, State and Federal Tax authorities to process the required, weekly, quarterly and annual, tax filings. Accomplishments Was an Active member of the Eastern Shore of VA Chamber of Commerce & Tourism Commission for over 25 years. Committee member and Booth Captain of the Seafood Festival & Harvest Festivals, the two principal annual fundraiser's, for the Chamber. Helped found the Eastern Shore Chapter of the Virginia Restaurant Association in 1984, which later became the Va. Hospitality & Travel Association, VHTA. Treasurer of the Eastern Shore Chapter, since it's inception in 1986. Helped found the Eastern Shore Chapter of the Recreational Fishing Alliance, RFA. Wachapreague Town Planning Commission Member for eight years. Helped design and build the 200 seat Island House Restaurant, which opened in the spring of 1979. I was instrumental in building and maintaining the Island House's reputation, as one of the longest family owned and operated restaurant's, on the Eastern Shore. Worked closely with many Local, State & National Charities, such as the United Way, Eastern Shore Rural Health, the Food Bank, Lighthouse Ministries, and The Eastern Shore Literacy Commission, to plan and host numerous fundraiser's at the Island House and other locations around the Eastern Shore of Virginia. Personally catered private Backstage Banquets for Jimmy Buffett, his band and crew, for 25 years, at different concert venues in several states. Invited by Senator John Warner, to help cater the first Virginia Christmas tree lighting ceremony at the Russell Senate Office Building in Washington D.C., in 2005. Experience Company Name November 2012 to April 2013 Consultant to Owner City , State Duties and Responsibilities;   Worked as a Consultant to the owner, management and staff in the startup and operation of the new restaurant and catering facility. Put together and managed the physical inventory for the food, beverages, paper & chemical and various items needed to operate the restaurant. Instrumental in Developing a breakdown of the recipes and menu entrees, which I used to input of all relevant documentation, to monitor the food & beverage cost system. Coordinated, merchandised and played a pivotal role in the setup of the new Coffee, Smoothie and Alcohol Bar, including beverage recipes and glassware to be utilized. Gave advice in the areas of local marketing, merchandising and managing the business, based on my thirty plus years in Hospitality Management. Company Name October 2011 to July 2012 General Manager City , State Duties and Responsibilities;   Hire and maintain adequate staff to cover daily and weekly store shifts. Responsible for keeping payroll costs in line with budgeted figures. Worked to meet or exceed the monthly sales and expense goals the company had for the Exmore store. In charge of placing bi-weekly orders from the Ace Warehouse as well as orders from certain local vendors of Hardware and Lawn and garden supplies. Responsible for receiving Purchase Orders from all incoming deliveries of stock from Ace and outside vendors. Attended monthly General manager Meetings at the home office in Fruitland, Maryland, reporting on issues and concerns at the store level. Company Name April 2011 to October 2011 Assistant Manager City , State Duties and Responsibilities;   In charge of Daly operations during a given Breakfast, Lunch or dinner shift. Oversee employees to ensure that customer service was the best and food service times were kept to a minimum. Work to keep payroll costs in line with budget, while making sure we had adequate staffing for the day and week ahead. Our focus was on consistently great Customer service Experiences, with a eye on McDonald's Corporate service times for drive through and sit down foodservice. Held Weekly meetings with store management, to communicate any issues and comments regarding weekly, monthly and year to date budgeted sales and expense goals. Summary Become an integral part of company Team, by applying the skills I've learned from my 30 plus years of managing the Wachapreague Hotel, Marina & Island House Restaurant. A self motivated and goal oriented person who works well with others to plan and coordinate the many aspects of on and off premise catering functions. Utilize my experience to manage daily operations, encourage and direct staff and develop new ideas to improve on existing procedures within the facility.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME260335437" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_260335437_1_164857999" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="260335437FNAM1"> </span> <span> </span> <span class="field" id="260335437LNAM1"> CONSULTANT TO OWNER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_EDUC260335442" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC260335442"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_260335442_1_164858012" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="260335442SCHO1" itemprop="name"> Florida International University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="260335442GRYR1"> 1984</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="260335442DGRE1" itemprop="name"> Bachelors Degree</span> <span> : </span> <span class="programline" id="260335442STUY1"> Hospitality Management</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="260335442SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="260335442SSTA1"> State</span> <span class="joblocation jobstate" id="260335442SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="260335442FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EEXP261979859" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EEXP261979859"> Executive Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_261979859_1_166000563" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline compDescWrap" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname excComp" id="261979859COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="261979859JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="261979859JSTA1" itemprop="addressRegion"> State</span> </span> <br/> <span class="jobline cdesc" id="261979859CDES1" itemprop="description"> Hotel, Restaurant &amp; Marina</span> </span> <span class="paddedline"> <span class="jobtitle" id="261979859JTIT1"> PRESIDENT</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="261979859JSTD1"> May 1979</span> <span> to </span> <span class="jobdates" format="%B %Y" id="261979859EDDT1"> October 2010</span> </span> </span> <span class="paddedline"> <span class="jobline" id="261979859JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL261969074" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL261969074"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_261969074_1_165992320" style=" padding-top:0px; "> <div class="field singlecolumn" id="261969074FRFM1"> <p align="LEFT"> <b> <u> BANQUET &amp; CATERING DIRECTOR</u> </b>  </p> <ul> <li> Put together the menus for different family functions, business meetings, luncheon's and special functions.</li> <li> Planned and developed our breakfast, lunch and dinner menus, which we utilized for daily operations.</li> <li> Baked and Cooked all of our menu items on a regular basis and rotating schedule as needed to fill gaps in the schedule.</li> <li> Instituted a program for the operation and maintenance of all equipment used in daily production of food and beverages.</li> <li> Implemented an employee incentive program to improve the quality and timely service of all customers on and off premises.</li> <li> Ensured timely deliveries of lunches and platters for off premise catering and managed vehicle sanitation and safety for drivers and other personnel.</li> </ul> <p align="LEFT"> <b> <u> GENERAL MANAGER</u> </b>  </p> <ul> <li> Responsible for overseeing Scheduling and training of 35 to 40 part and full time employees, that made up the marina, motel and restaurant operations.</li> <li> Always maintained the highest degree of Customer service to customers and ensure that all employees are following these most basic and very important company standards.</li> <li> Ensure that we had adequate staff members, and supervisors for each shift and were prepared for any special events, functions and holidays.</li> <li> Train managers to grow sales and profits by thorough and diligent attention to quality and implementation of accurate cost controls for each department.</li> <li> Developed a timely response and follow up program for customer complaints, ensuring proper corrective actions were in place to avoid future complaints.</li> <li> Put together the required business plans and laid out the marketing and operating budget, for the construction loan of the restaurant.</li> </ul> <p align="LEFT"> <b> <u> VENDOR &amp; PURCHASING SUPERVISOR</u> </b>  </p> <ul> <li> Research different vendors and process credit applications necessary to set up accounts with these vendors, to handle the purchases of food, beverage and Equipment.</li> <li> Prepare and document the paperwork, correspondence and payments, between the Purveyors and Vendors.</li> <li> Monitor the performance of the different purveyor's we purchase from to ensure we are getting the best price, quality and service, we deserve.</li> <li> Set up and maintained the Food &amp; Beverage inventory and placed the orders with each Purveyor on a daily and weekly basis.</li> <li> Managed the physical inventory process on a biweekly basis, and computer input of all relevant documentation, to monitor accurate food &amp; beverage costs.</li> <li> Maintained the par levels set up for the different food, beverages and supplies utilized throughout the entire operation.</li> <li> Checked all incoming shipments for accuracy of invoices, bill of laden and various shipping certificates.</li> <li> Examined goods for quality, quantity and any damages or shortages that may be present with deliveries. Oversight and maintenance of proper storage practices for all types of food and supplies received.</li> </ul> <p align="LEFT"> <b> <u> INSURANCE, LICENSE &amp; PERMIT SPECIALIST</u> </b>  </p> <ul> <li> Set up accounts with the different insurance agencies to procure and manage the Property, Liability, and Workers Comp &amp; Health Insurance for the company.</li> <li> Filed the paperwork for the application and maintenance of the Business Licenses, ABC License and Health Department Permits required to operate the restaurant and marina.</li> <li> Worked with the Bookkeeper, Accountant as well as the Local, State and Federal Tax authorities to process the required, weekly, quarterly and annual, tax filings.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ACCM260335444" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM260335444"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_260335444_1_164858011" style=" padding-top:0px; "> <div class="field singlecolumn" id="260335444FRFM1"> <ul> <li> Was an Active member of the Eastern Shore of VA Chamber of Commerce &amp; Tourism Commission for over 25 years.</li> <li> Committee member and Booth Captain of the Seafood Festival &amp; Harvest Festivals, the two principal annual fundraiser's, for the Chamber.</li> <li> Helped found the Eastern Shore Chapter of the Virginia Restaurant Association in 1984, which later became the Va. Hospitality &amp; Travel Association, VHTA.</li> <li> Treasurer of the Eastern Shore Chapter, since it's inception in 1986.</li> <li> Helped found the Eastern Shore Chapter of the Recreational Fishing Alliance, RFA.</li> <li> Wachapreague Town Planning Commission Member for eight years.</li> <li> Helped design and build the 200 seat Island House Restaurant, which opened in the spring of 1979.</li> <li> I was instrumental in building and maintaining the Island House's reputation, as one of the longest family owned and operated restaurant's, on the Eastern Shore.<font> </font> </li> <li> Worked closely with many Local, State &amp; National Charities, such as the United Way, Eastern Shore Rural Health, the Food Bank, Lighthouse Ministries, and The Eastern Shore Literacy Commission, to plan and host numerous fundraiser's at the Island House and other locations around the Eastern Shore of Virginia.</li> <li> Personally catered private Backstage Banquets for Jimmy Buffett, his band and crew, for 25 years, at different concert venues in several states.</li> <li> Invited by Senator John Warner, to help cater the first Virginia Christmas tree lighting ceremony at the Russell Senate Office Building in Washington D.C., in 2005.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR261981585" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR261981585"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_261981585_1_166002618" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="261981585COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="261981585JSTD1"> November 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="261981585EDDT1"> April 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="261981585JTIT1"> Consultant to Owner</span> <br/> <span class="joblocation jobcity" id="261981585JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="261981585JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="261981585JDES1" itemprop="description"> <p align="LEFT"> <b> <u> Duties and Responsibilities;</u> </b>  </p> <p align="LEFT"> Worked as a Consultant to the owner, management and staff in the startup and operation of the new restaurant and catering facility. </p> <p align="LEFT"> Put together and managed the physical inventory for the food, beverages, paper &amp; chemical and various items needed to operate the restaurant. </p> <p align="LEFT"> Instrumental in Developing a breakdown of the recipes and menu entrees, which I used to input of all relevant documentation, to monitor the food &amp; beverage cost system. </p> <p align="LEFT"> Coordinated, merchandised and played a pivotal role in the setup of the new Coffee, Smoothie and Alcohol Bar, including beverage recipes and glassware to be utilized. Gave advice in the areas of local marketing, merchandising and managing the business, based on my thirty plus years in Hospitality Management.</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_261981585_2_166002108" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="261981585COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="261981585JSTD2"> October 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="261981585EDDT2"> July 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="261981585JTIT2"> General Manager</span> <br/> <span class="joblocation jobcity" id="261981585JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="261981585JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="261981585JDES2" itemprop="description"> <p align="LEFT"> <b> <u> Duties and Responsibilities;</u> </b>  </p> <p align="LEFT"> Hire and maintain adequate staff to cover daily and weekly store shifts. Responsible for keeping payroll costs in line with budgeted figures. Worked to meet or exceed the monthly sales and expense goals the company had for the Exmore store. In charge of placing bi-weekly orders from the Ace Warehouse as well as orders from certain local vendors of Hardware and Lawn and garden supplies. Responsible for receiving Purchase Orders from all incoming deliveries of stock from Ace and outside vendors. Attended monthly General manager Meetings at the home office in Fruitland, Maryland, reporting on issues and concerns at the store level. </p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_261981585_3_166001658" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="261981585COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="261981585JSTD3"> April 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="261981585EDDT3"> October 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="261981585JTIT3"> Assistant Manager</span> <br/> <span class="joblocation jobcity" id="261981585JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="261981585JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="261981585JDES3" itemprop="description"> <p align="LEFT"> <b> <u> Duties and Responsibilities;</u> </b>  </p> <p align="LEFT"> In charge of Daly operations during a given Breakfast, Lunch or dinner shift. Oversee employees to ensure that customer service was the best and food service times were kept to a minimum. Work to keep payroll costs in line with budget, while making sure we had adequate staffing for the day and week ahead. Our focus was on consistently great Customer service Experiences, with a eye on McDonald's Corporate service times for drive through and sit down foodservice. Held Weekly meetings with store management, to communicate any issues and comments regarding weekly, monthly and year to date budgeted sales and expense goals.</p> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SUMM260335439" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM260335439"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_260335439_1_164858013" style=" padding-top:0px; "> <div class="field singlecolumn" id="260335439FRFM1"> <p align="LEFT"> Become an integral part of company Team, by applying the skills I've learned from my 30 plus years of managing the Wachapreague Hotel, Marina &amp; Island House Restaurant. A self motivated and goal oriented person who works well with others to plan and coordinate the many aspects of on and off premise catering functions. Utilize my experience to manage daily operations, encourage and direct staff and develop new ideas to improve on existing procedures within the facility. </p> </div> </div> </div> </div>

CONSULTANT

Pavithra Shetty Summary Customer-oriented Principal Consultant knowledgeable about developing and implementing successful business solutions that drive productivity and growth. Offering expertise in SQL, Data Visualization, Scripting language and more than 6 years of experience in the software industry. Experience Principal Consultant Company Name | City , State | June 2018 - Current Design, Develop, Test and Document Business Intelligence reports: Gather Business needs to develop interactive dashboards and BI reports. Work with Data warehouse and other data sources to get data for Data Visualization Using Business Intelligence Tool. Write SQL Queries and Stored procedures to pull data to Visualization Tool. Modeling the data to efficiently pull the data for visualization Design Dashboard and Provide insights to management and departments to make Data driven decisions. Embed BI reports to Customer Application using .NET Framework, JavaScript. Which uses Web APIs to access BI reports. Create and Peer review SQL queries for ad hoc data reporting. Managed junior developer by delivering consistent coaching and constructive feedback. Design, Develop, Test and Document SQL Queries, Stored Procedures, .NET Codes in order to maintain and add features to Student Information System. Communicate with clients to gather requirement for new data collection or for change request. Design a data model and web interface for collecting new data and improve existing system. Peer review codes to validate correctness and integrity of the system. Perform Unit test, Integration test and Regression test in Development and QA environment for Build Release. Follow Agile Methodology for software development using Azure DevOps for better utilization of time and resources. Create SQL queries for ad hoc data reporting. Support end users resolving technical issues. Business Intelligence Developer Company Name | City , State | September 2015 - May 2018 Designing, developing, validating, and documenting SQL queries, graphical reports, dashboards, and data warehouse applications that support the strategic initiatives. Reviewed project requirements to identify customer expectations and resources needed to meet goals. Conceived, developed and implemented wide range of BI solutions. Optimized data gathering processes, analysis procedures and visualization strategies. Created and oversaw dashboards with QlikView. Create and maintain SSIS packages using Microsoft Visual Studio. Extract the data from files received through SFTP and upload the data-to-data warehouse in a required form. Using given technical specs create flat files and send data files to clients using SSIS package. Also, automate maintenance of SQL Server databases and updates. Analyzed code and corrected errors to optimize output. Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes. Wrote user manuals and other documentation for roll-out in customer training sessions. Established and maintained key relationships with business stakeholders to promote future opportunities. Managed 2 junior developers by delivering consistent coaching and constructive feedback. College Student Company Name | City , State | January 2015 - May 2016 Most accomplished College Projects: Predicting Breast Cancer: Create machine learning model to predict malignant tumors. Used Python - "Random Forest Classifier" to predict malignant tumors in breast tissue. Here, main idea is building multiple models with different sample and different initial variables from train data set. Goal is to determine what attributes provide the most information that can be used to predict malignancy. My model was tested against “test data set” for accuracy and it is 96% successful in predicting whether the tumor is malignant or benign. Data Mining- Image Classification: It is the process to categorize images into one of several categories. Classification requires training for each image category. Constructed Training and Test data for given image data using Java programming. Constructed the five different classifier models using each training data file. Tested these classifiers using test data and compared the prediction accuracies among five different classifiers. Achieved 95% accuracy. Software Engineer Company Name | City , State | October 2013 - January 2014 Develop code in java and document artifacts including unit test plans and ensure that the output is as per the specifications: Execute tasks with both procedural and OOP development techniques. Best practices for efficient and easier to maintain code. Best practices for securing web applications. Inserting, querying and managing data stored in databases or files. Skills SQL Server/MySQL Data Analysis and Visualization C#/.NET framework Python JavaScript Azure DevOps Education Master of Science Computer Science University of Illinois At Springfield , City , State Completed coursework in Data Science, C# Programming and .NET and Data Mining. 3.95/4.0 GPA May 2016 Bachelor of Engineering Information Science P.A College of Engineering (VTU) , City "Best Outgoing Student" Recipient Honor Roll 2010-2011 May 2013

<div class="RNA skn-mlf9 fontsize fontface vmargins hmargins pagesize show-btn-gap" id="document"> <div class="top-section" id="CONTAINER_PARENT_0"> <div id="CONTAINER_0"> <div class="section name-sec notdraggable" id="SECTION_NAME93adab9f-559b-4535-81f3-4c4dc847dd9a"> <div class="paragraph firstparagraph" id="PARAGRAPH_93adab9f-559b-4535-81f3-4c4dc847dd9a_1_cdd90e82-a091-49a4-8576-9d6b51e23117"> <div class="name txt-bold"> <span class="field" dependency="FNAM" id="93adab9f-559b-4535-81f3-4c4dc847dd9aFNAM0"> Pavithra</span> <span class="field" dependency="LNAM" id="93adab9f-559b-4535-81f3-4c4dc847dd9aLNAM0"> Shetty</span> </div> </div> </div> </div> </div> <div class="parent-container" id="CONTAINER_PARENT_1"> <div class="left-box" id="CONTAINER_1"> <div class="section" id="SECTION_SUMM6fc9bd84-9635-421a-838f-c18725033e84"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM6fc9bd84-9635-421a-838f-c18725033e84"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6fc9bd84-9635-421a-838f-c18725033e84_1_da6734a1-2106-4b4a-b28b-8edb1b4f3341"> <div class="field singlecolumn" id="6fc9bd84-9635-421a-838f-c18725033e84FRFM0"> <p> Customer-oriented Principal Consultant knowledgeable about developing and implementing successful business solutions that drive productivity and growth. Offering expertise in SQL, Data Visualization, Scripting language and more than 6 years of experience in the software industry.</p> </div> </div> </div> <div class="section expr-sec" id="SECTION_EXPR911065d3-be08-42f7-a214-99aadefa4c6a"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR911065d3-be08-42f7-a214-99aadefa4c6a"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911065d3-be08-42f7-a214-99aadefa4c6a_1_aecf42fa-0cbc-4bc1-99da-a2590ec548b2" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-block"> <span class="jobtitle txt-bold disp-block txt-capitalize" id="911065d3-be08-42f7-a214-99aadefa4c6aJTIT0"> Principal Consultant</span> <span class="txt-italic"> <span id="911065d3-be08-42f7-a214-99aadefa4c6aCOMP0"> Company Name</span> <span> <span> | </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCIT0" itemprop="addressLocality"> City</span> <span> , </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJSTA0" itemprop="addressRegion"> State</span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCNT0"> </span> <span> <span> | </span> </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aJSTD0"> June 2018</span> <span> - </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aEDDT0"> Current</span> </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJDES0"> <p> Design, Develop, Test and Document Business Intelligence reports:</p> <ul> <li> Gather Business needs to develop interactive dashboards and BI reports.</li> <li> Work with Data warehouse and other data sources to get data for Data Visualization Using Business Intelligence Tool.</li> <li> Write SQL Queries and Stored procedures to pull data to Visualization Tool.</li> <li> Modeling the data to efficiently pull the data for visualization</li> <li> Design Dashboard and Provide insights to management and departments to make Data driven decisions.</li> <li> Embed BI reports to Customer Application using .NET Framework, JavaScript. Which uses Web APIs to access BI reports.</li> <li> Create and Peer review SQL queries for ad hoc data reporting.</li> <li> Managed junior developer by delivering consistent coaching and constructive feedback.</li> </ul> <p> Design, Develop, Test and Document SQL Queries, Stored Procedures, .NET Codes in order to maintain and add features to Student Information System.</p> <ul> <li> Communicate with clients to gather requirement for new data collection or for change request.</li> <li> Design a data model and web interface for collecting new data and improve existing system.</li> <li> Peer review codes to validate correctness and integrity of the system.</li> <li> Perform Unit test, Integration test and Regression test in Development and QA environment for Build Release.</li> <li> Follow Agile Methodology for software development using Azure DevOps for better utilization of time and resources.</li> <li> Create SQL queries for ad hoc data reporting.</li> <li> Support end users resolving technical issues.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911065d3-be08-42f7-a214-99aadefa4c6a_2_23b04bce-1335-4294-a3af-f6293089e130" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-block"> <span class="jobtitle txt-bold disp-block txt-capitalize" id="911065d3-be08-42f7-a214-99aadefa4c6aJTIT1"> Business Intelligence Developer</span> <span class="txt-italic"> <span id="911065d3-be08-42f7-a214-99aadefa4c6aCOMP1"> Company Name</span> <span> <span> | </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJSTA1" itemprop="addressRegion"> State</span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCNT1"> </span> <span> <span> | </span> </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aJSTD1"> September 2015</span> <span> - </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aEDDT1"> May 2018</span> </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJDES1"> <p> Designing, developing, validating, and documenting SQL queries, graphical reports, dashboards, and data warehouse applications that support the strategic initiatives.</p> <ul> <li> Reviewed project requirements to identify customer expectations and resources needed to meet goals.</li> <li> Conceived, developed and implemented wide range of BI solutions.</li> <li> Optimized data gathering processes, analysis procedures and visualization strategies.</li> <li> Created and oversaw dashboards with QlikView.</li> <li> Create and maintain SSIS packages using Microsoft Visual Studio. Extract the data from files received through SFTP and upload the data-to-data warehouse in a required form.</li> <li> Using given technical specs create flat files and send data files to clients using SSIS package. Also, automate maintenance of SQL Server databases and updates.</li> <li> Analyzed code and corrected errors to optimize output.</li> <li> Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.</li> <li> Wrote user manuals and other documentation for roll-out in customer training sessions.</li> <li> Established and maintained key relationships with business stakeholders to promote future opportunities.</li> <li> Managed 2 junior developers by delivering consistent coaching and constructive feedback.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911065d3-be08-42f7-a214-99aadefa4c6a_3_950ef34c-4c15-4660-9ea0-c6b07eaba6e7" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-block"> <span class="jobtitle txt-bold disp-block txt-capitalize" id="911065d3-be08-42f7-a214-99aadefa4c6aJTIT2"> College Student</span> <span class="txt-italic"> <span id="911065d3-be08-42f7-a214-99aadefa4c6aCOMP2"> Company Name</span> <span> <span> | </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJSTA2" itemprop="addressRegion"> State</span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCNT2"> </span> <span> <span> | </span> </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aJSTD2"> January 2015</span> <span> - </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aEDDT2"> May 2016</span> </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJDES2"> <p> Most accomplished College Projects:</p> <p> Predicting Breast Cancer:</p> <ul> <li> Create machine learning model to predict malignant tumors.</li> <li> Used Python - "Random Forest Classifier" to predict malignant tumors in breast tissue.</li> <li> Here, main idea is building multiple models with different sample and different initial variables from train data set.</li> <li> Goal is to determine what attributes provide the most information that can be used to predict malignancy.</li> <li> My model was tested against “test data set” for accuracy and it is 96% successful in predicting whether the tumor is malignant or benign.</li> </ul> <p> Data Mining- Image Classification:</p> <ul> <li> It is the process to categorize images into one of several categories. Classification requires training for each image category.</li> <li> Constructed Training and Test data for given image data using Java programming.</li> <li> Constructed the five different classifier models using each training data file.</li> <li> Tested these classifiers using test data and compared the prediction accuracies among five different classifiers. Achieved 95% accuracy.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911065d3-be08-42f7-a214-99aadefa4c6a_4_791c5592-4b8f-49d7-b770-1e1156d9d922" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-block"> <span class="jobtitle txt-bold disp-block txt-capitalize" id="911065d3-be08-42f7-a214-99aadefa4c6aJTIT3"> Software Engineer</span> <span class="txt-italic"> <span id="911065d3-be08-42f7-a214-99aadefa4c6aCOMP3"> Company Name</span> <span> <span> | </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJSTA3" itemprop="addressRegion"> State</span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJCNT3"> </span> <span> <span> | </span> </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aJSTD3"> October 2013</span> <span> - </span> <span format="%B %Y" id="911065d3-be08-42f7-a214-99aadefa4c6aEDDT3"> January 2014</span> </span> </span> <span id="911065d3-be08-42f7-a214-99aadefa4c6aJDES3"> <p> Develop code in java and document artifacts including unit test plans and ensure that the output is as per the specifications:</p> <ul> <li> Execute tasks with both procedural and OOP development techniques.</li> <li> Best practices for efficient and easier to maintain code.</li> <li> Best practices for securing web applications.</li> <li> Inserting, querying and managing data stored in databases or files.</li> </ul> </span> </div> </div> </div> </div> <div class="right-box" id="CONTAINER_2"> <div class="section" id="SECTION_HILTc50af9a5-4fb6-4592-8b19-92d2a14f9d74"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTc50af9a5-4fb6-4592-8b19-92d2a14f9d74"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_c50af9a5-4fb6-4592-8b19-92d2a14f9d74_1_052b7c52-34b6-480c-91c5-0368c1434da3"> <div class="singlecolumn maincolumn"> <div class="skill"> <span class="paddedline" id="c50af9a5-4fb6-4592-8b19-92d2a14f9d74SKC10"> <ul> <li> SQL Server/MySQL</li> <li> Data Analysis and Visualization</li> <li> C#/.NET framework</li> </ul> </span> <span class="paddedline" id="c50af9a5-4fb6-4592-8b19-92d2a14f9d74SKC20"> <ul> <li> Python</li> <li> JavaScript</li> <li> Azure DevOps</li> </ul> </span> </div> </div> </div> </div> <div class="section educ-sec" id="SECTION_EDUC567d5474-39ae-4b98-9511-7e383cd7674b"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC567d5474-39ae-4b98-9511-7e383cd7674b"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_567d5474-39ae-4b98-9511-7e383cd7674b_1_dc35b792-2613-49d6-8019-0294f8278800" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="disp-block"> <span class="degree"> <span class="txt-bold" id="567d5474-39ae-4b98-9511-7e383cd7674bDGRE0" itemprop="name"> Master of Science</span> <span class="disp-block" id="567d5474-39ae-4b98-9511-7e383cd7674bSTUY0"> Computer Science</span> </span> <span class="disp-block"> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCHO0"> University of Illinois At Springfield</span> <span> <span> , </span> </span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCIT0"> City</span> <span> , </span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSSTA0"> State</span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCNT0"> </span> </span> </span> <span class="field" id="567d5474-39ae-4b98-9511-7e383cd7674bFRFM0"> <ul> <li> Completed coursework in Data Science, C# Programming and .NET and Data Mining.</li> <li> 3.95/4.0 GPA</li> </ul> </span> <span class="disp-block txt-italic"> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRST0"> </span> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRED0"> </span> <span> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRYR0"> May 2016</span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_567d5474-39ae-4b98-9511-7e383cd7674b_2_80f43e5f-e6e0-453d-bf4a-109a33bc58b1" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="disp-block"> <span class="degree"> <span class="txt-bold" id="567d5474-39ae-4b98-9511-7e383cd7674bDGRE1" itemprop="name"> Bachelor of Engineering</span> <span class="disp-block" id="567d5474-39ae-4b98-9511-7e383cd7674bSTUY1"> Information Science</span> </span> <span class="disp-block"> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCHO1"> P.A College of Engineering (VTU)</span> <span> <span> , </span> </span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCIT1"> City</span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSSTA1"> </span> <span id="567d5474-39ae-4b98-9511-7e383cd7674bSCNT1"> </span> </span> </span> <span class="field" id="567d5474-39ae-4b98-9511-7e383cd7674bFRFM1"> <ul> <li> "Best Outgoing Student" Recipient</li> <li> Honor Roll 2010-2011</li> </ul> </span> <span class="disp-block txt-italic"> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRST1"> </span> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRED1"> </span> <span> <span format="%B %Y" id="567d5474-39ae-4b98-9511-7e383cd7674bGRYR1"> May 2013</span> </span> </span> </div> </div> </div> </div> </div> </div>

CONSULTANT

MEDIA CONSULTANT Professional Summary FILM &MEDIA |PUBLIC SPEAKING &COMMUNICATIONS |PRODUCTION |EDITING |STAFF MANAGEMENT SUMMARY OF QUALIFICATIONS Award-winning multi-media professional with 14+ years of wide-ranging experience in film, television and video production. Self-motivated and highly reliable; work well both independently and as part of a team. Proven ability to manage multiple projects and deadlines. Tactful and diplomatic, able to build and develop small and large creative and technical teams. Sophisticated communication skills with strong troubleshooting capabilities; collaborate well with managers and external partners to effectively develop teams and organize workflows from pre- to post-production. Seeking an opportunity to leverage my diverse skills and contribute to the success of creative teams. Skills MS Word, Excel, Outlook, PowerPoint, Internet And social media savvy Editing: Final Cut Seven, Avid, Adobe Premiere Production scheduling, budgeting, script review & breakdowns: Movie Magic Administrative, Scheduling Adobe Premiere, Script Arabic, Staffing Avid, Stories Budgeting, Time Content, Management Clients, Video Delivery, Video Production Documentation, Videography Editing, Workflow Fluent in English Film French Fundraising Hebrew Invoicing Director Magic Marketing Media production Excel Outlook PowerPoint MS Word Negotiations Communicator Camera Photography Presentations Pricing Processes Public relations Public speaking Speaking Read Work History 01/2017 to Current Company Name – City , State As a Partner in a videography and photography production service focused on lifestyle presentations, pitch a range of services to potential clients. Maintain effective professional relationships with people from diverse backgrounds: meet with industry representatives and media partners, liaise with clients. Negotiate pricing, responsible for product delivery and invoicing. Create and maintain production schedules and optimize staffing. Manage day-to-day workflow including video and photography production. Define and ensure guidelines, best practices and processes are followed by the team while providing support and expertise. Obtain necessary licenses and documentation for location shoots. Identify production-related problems and implement appropriate solutions. MEDIA CONSULTANT , 01/2010 to 07/2015 Company Name – City , State Directed public relations campaigns and developed media plans with the director of a well-known grassroots media production and distribution organization. Organized fundraising and public speaking tours. Directed and Line Produced feature-length film: coordinated staff on set, created and adhered to shooting timetable. Managed production staff. Filmed and translated interviews. Collaborated with the executive producers on production decisions, fundraising and marketing. Set up engagements in the US and Europe and did speaking tour to promote film. 07/2006 to 07/2009 Company Name – City , State Communicated with Newsroom Producers and Video Production Managers to plan and develop content strategies. Consistently met shooting, editing and production deadlines. Gathered and shared information quickly and calmly under tight schedules and constantly changing situations. Filmed live events and conducted interviews. Put together news packages. Edited footage and published content online. Operated camera for single- and multiple-camera productions. Successfully persuaded interviewees to tell personal stories to a regional audience. Education MA : Film &Media Production , 09/2016 New York Film Academy - City , State Work History 01/2017 to Current Company Name – City , State As a Partner in a videography and photography production service focused on lifestyle presentations, pitch a range of services to potential clients. Maintain effective professional relationships with people from diverse backgrounds: meet with industry representatives and media partners, liaise with clients. Negotiate pricing, responsible for product delivery and invoicing. Create and maintain production schedules and optimize staffing. Manage day-to-day workflow including video and photography production. Define and ensure guidelines, best practices and processes are followed by the team while providing support and expertise. Obtain necessary licenses and documentation for location shoots. Identify production-related problems and implement appropriate solutions. MEDIA CONSULTANT , 01/2010 to 07/2015 Company Name – City , State Directed public relations campaigns and developed media plans with the director of a well-known grassroots media production and distribution organization. Organized fundraising and public speaking tours. Directed and Line Produced feature-length film: coordinated staff on set, created and adhered to shooting timetable. Managed production staff. Filmed and translated interviews. Collaborated with the executive producers on production decisions, fundraising and marketing. Set up engagements in the US and Europe and did speaking tour to promote film. 07/2006 to 07/2009 Company Name – City , State Communicated with Newsroom Producers and Video Production Managers to plan and develop content strategies. Consistently met shooting, editing and production deadlines. Gathered and shared information quickly and calmly under tight schedules and constantly changing situations. Filmed live events and conducted interviews. Put together news packages. Edited footage and published content online. Operated camera for single- and multiple-camera productions. Successfully persuaded interviewees to tell personal stories to a regional audience. Languages Fully fluent in English and Arabic, proficient in Hebrew and French (read, write and speak) Skills MS Word, Excel, Outlook, PowerPoint, Internet And social media savvy EEditing: Final Cut Seven, Avid, Adobe Premiere PProduction scheduling, budgeting, script review & breakdowns: Movie Magic, Administrative, Adobe Premiere, Arabic, Avid, budgeting, content, clients, delivery, documentation, Editing, fluent in English, film, French, fundraising, Hebrew, invoicing, director, Magic, marketing, media production, Excel, Outlook, PowerPoint, MS Word, negotiations, communicator, camera, photography, presentations, pricing, processes, public relations, public speaking, speaking, read, scheduling, script, staffing, stories, time Management, video, Video Production, videography, workflow Additional Information FILMFESTIVALS , United Nations Associations Film Festival (UNAFF) 10th Al-Jazeera International Film Festival Kuala Lumpur Film Festival Harlem International Film Festival Manhattan Film Festival NYACK Film Festival The Yonkers Fest Film Festival (YOFI) SELECTEDAWARDS Aloha Accolade Award, Honolulu International Film Festival Humanity Spirit Award, The World's International Film Festival (TWIFF) Audience Award, Bellingham Human Rights Film Festival Audience Selection Award, Uno Port Art Films

<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="firstsection" id="SECTION_PICT59f9eebe-8c16-4644-82e2-fae9149e7c82" style="padding-top:0px;"> </div> <div class="section" id="SECTION_NAMEa9a41272-b865-40b4-9979-5c328e081ffb" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_a9a41272-b865-40b4-9979-5c328e081ffb_1_0dcc9ef0-64ba-4959-9ad5-381f4b393916" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="a9a41272-b865-40b4-9979-5c328e081ffbFNAM1"> </span> <span> </span> <span class="field" id="a9a41272-b865-40b4-9979-5c328e081ffbLNAM1"> MEDIA CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMMb36dd09c-0418-41df-9e03-4dd371f79925" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMMb36dd09c-0418-41df-9e03-4dd371f79925"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b36dd09c-0418-41df-9e03-4dd371f79925_1_4d3ea40e-d0a5-42c7-8c2e-96c2adbe6964" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="b36dd09c-0418-41df-9e03-4dd371f79925FRFM1"> FILM &amp;MEDIA |PUBLIC SPEAKING &amp;COMMUNICATIONS |PRODUCTION |EDITING |STAFF MANAGEMENT SUMMARY OF QUALIFICATIONS Award-winning multi-media professional with 14+ years of wide-ranging experience in film, television and video production. Self-motivated and highly reliable; work well both independently and as part of a team. Proven ability to manage multiple projects and deadlines. Tactful and diplomatic, able to build and develop small and large creative and technical teams. Sophisticated communication skills with strong troubleshooting capabilities; collaborate well with managers and external partners to effectively develop teams and organize workflows from pre- to post-production. Seeking an opportunity to leverage my diverse skills and contribute to the success of creative teams.</div> </div> </div> <div class="section" id="SECTION_HILT56a1624a-8fbc-4254-ac2a-5a8e060fa5c9" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT56a1624a-8fbc-4254-ac2a-5a8e060fa5c9"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_56a1624a-8fbc-4254-ac2a-5a8e060fa5c9_1_26c8598d-4208-4d29-b081-f0ad86f6802d" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="56a1624a-8fbc-4254-ac2a-5a8e060fa5c9SKC11"> <ul> <li> MS Word, Excel, Outlook, PowerPoint, Internet</li> <li> And social media savvy</li> <li> Editing: Final Cut Seven, Avid, Adobe Premiere</li> <li> Production scheduling, budgeting, script review &amp; breakdowns:</li> <li> Movie Magic</li> <li> Administrative, Scheduling</li> <li> Adobe Premiere, Script</li> <li> Arabic, Staffing</li> <li> Avid, Stories</li> <li> Budgeting, Time</li> <li> Content, Management</li> <li> Clients, Video</li> <li> Delivery, Video Production</li> <li> Documentation, Videography</li> </ul> </td> <td class="field twocol_2" id="56a1624a-8fbc-4254-ac2a-5a8e060fa5c9SKC21"> <ul> <li> Editing, Workflow</li> <li> Fluent in English</li> <li> Film</li> <li> French</li> <li> Fundraising</li> <li> Hebrew</li> <li> Invoicing</li> <li> Director</li> <li> Magic</li> <li> Marketing</li> <li> Media production</li> <li> Excel</li> <li> Outlook</li> <li> PowerPoint</li> <li> MS Word</li> <li> Negotiations</li> <li> Communicator</li> <li> Camera</li> <li> Photography</li> <li> Presentations</li> <li> Pricing</li> <li> Processes</li> <li> Public relations</li> <li> Public speaking</li> <li> Speaking</li> <li> Read</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1085bc6e-8f25-4d74-90a3-8c711705452a" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1085bc6e-8f25-4d74-90a3-8c711705452a"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1085bc6e-8f25-4d74-90a3-8c711705452a_1_74709e31-9376-4df0-9bd3-d416e956394a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1085bc6e-8f25-4d74-90a3-8c711705452aCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1085bc6e-8f25-4d74-90a3-8c711705452aJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1085bc6e-8f25-4d74-90a3-8c711705452aJDES1" itemprop="description"> <ul> <li> As a Partner in a videography and photography production service focused on lifestyle presentations, pitch a range of services to potential clients.</li> <li> Maintain effective professional relationships with people from diverse backgrounds: meet with industry representatives and media partners, liaise with clients.</li> <li> Negotiate pricing, responsible for product delivery and invoicing.</li> <li> Create and maintain production schedules and optimize staffing.</li> <li> Manage day-to-day workflow including video and photography production.</li> <li> Define and ensure guidelines, best practices and processes are followed by the team while providing support and expertise.</li> <li> Obtain necessary licenses and documentation for location shoots.</li> <li> Identify production-related problems and implement appropriate solutions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1085bc6e-8f25-4d74-90a3-8c711705452a_2_2e09fb29-949c-4b9b-bc93-a01e5373cdd5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1085bc6e-8f25-4d74-90a3-8c711705452aJTIT2"> MEDIA CONSULTANT</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aEDDT2"> 07/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1085bc6e-8f25-4d74-90a3-8c711705452aCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1085bc6e-8f25-4d74-90a3-8c711705452aJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1085bc6e-8f25-4d74-90a3-8c711705452aJDES2" itemprop="description"> <ul> <li> Directed public relations campaigns and developed media plans with the director of a well-known grassroots media production and distribution organization.</li> <li> Organized fundraising and public speaking tours.</li> <li> Directed and Line Produced feature-length film: coordinated staff on set, created and adhered to shooting timetable.</li> <li> Managed production staff.</li> <li> Filmed and translated interviews.</li> <li> Collaborated with the executive producers on production decisions, fundraising and marketing.</li> <li> Set up engagements in the US and Europe and did speaking tour to promote film.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1085bc6e-8f25-4d74-90a3-8c711705452a_3_c4170858-8200-44bb-bdf3-8da4964f6c9c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTD3"> 07/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1085bc6e-8f25-4d74-90a3-8c711705452aEDDT3"> 07/2009</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1085bc6e-8f25-4d74-90a3-8c711705452aCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1085bc6e-8f25-4d74-90a3-8c711705452aJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1085bc6e-8f25-4d74-90a3-8c711705452aJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1085bc6e-8f25-4d74-90a3-8c711705452aJDES3" itemprop="description"> <ul> <li> Communicated with Newsroom Producers and Video Production Managers to plan and develop content strategies.</li> <li> Consistently met shooting, editing and production deadlines.</li> <li> Gathered and shared information quickly and calmly under tight schedules and constantly changing situations.</li> <li> Filmed live events and conducted interviews.</li> <li> Put together news packages.</li> <li> Edited footage and published content online.</li> <li> Operated camera for single- and multiple-camera productions.</li> <li> Successfully persuaded interviewees to tell personal stories to a regional audience.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC6905912b-830e-4314-8ab8-cb71524f8839" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC6905912b-830e-4314-8ab8-cb71524f8839"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6905912b-830e-4314-8ab8-cb71524f8839_1_9c0e7d0f-f780-4f5e-a530-912f66d50188" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="6905912b-830e-4314-8ab8-cb71524f8839DGRE1" itemprop="name"> MA</span> <span> : </span> <span class="programline" id="6905912b-830e-4314-8ab8-cb71524f8839STUY1"> Film &amp;Media Production</span> <span> , </span> <span format="%m/%Y" id="6905912b-830e-4314-8ab8-cb71524f8839GRYR1"> 09/2016</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="6905912b-830e-4314-8ab8-cb71524f8839SCHO1" itemprop="name"> New York Film Academy</span> <span> - </span> <span class="joblocation jobcity" id="6905912b-830e-4314-8ab8-cb71524f8839SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="6905912b-830e-4314-8ab8-cb71524f8839SSTA1"> State</span> <br/> </span> <span class="field" id="6905912b-830e-4314-8ab8-cb71524f8839FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_WRKHe30b95a2-c28b-4578-95f1-d36593bbe4bb" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKHe30b95a2-c28b-4578-95f1-d36593bbe4bb"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_e30b95a2-c28b-4578-95f1-d36593bbe4bb_1_b4475c0c-f53f-41cd-b70c-d7e03bfa53f2" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJTIT1"> </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJDES1" itemprop="description"> <ul> <li> As a Partner in a videography and photography production service focused on lifestyle presentations, pitch a range of services to potential clients.</li> <li> Maintain effective professional relationships with people from diverse backgrounds: meet with industry representatives and media partners, liaise with clients.</li> <li> Negotiate pricing, responsible for product delivery and invoicing.</li> <li> Create and maintain production schedules and optimize staffing.</li> <li> Manage day-to-day workflow including video and photography production.</li> <li> Define and ensure guidelines, best practices and processes are followed by the team while providing support and expertise.</li> <li> Obtain necessary licenses and documentation for location shoots.</li> <li> Identify production-related problems and implement appropriate solutions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_e30b95a2-c28b-4578-95f1-d36593bbe4bb_2_f296e738-8032-44d9-86c3-75de21ad6179" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJTIT2"> MEDIA CONSULTANT</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbEDDT2"> 07/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJDES2" itemprop="description"> <ul> <li> Directed public relations campaigns and developed media plans with the director of a well-known grassroots media production and distribution organization.</li> <li> Organized fundraising and public speaking tours.</li> <li> Directed and Line Produced feature-length film: coordinated staff on set, created and adhered to shooting timetable.</li> <li> Managed production staff.</li> <li> Filmed and translated interviews.</li> <li> Collaborated with the executive producers on production decisions, fundraising and marketing.</li> <li> Set up engagements in the US and Europe and did speaking tour to promote film.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_e30b95a2-c28b-4578-95f1-d36593bbe4bb_3_14824d47-5189-4533-b026-18d6043b8f25" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJTIT3"> </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTD3"> 07/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbEDDT3"> 07/2009</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="e30b95a2-c28b-4578-95f1-d36593bbe4bbJDES3" itemprop="description"> <ul> <li> Communicated with Newsroom Producers and Video Production Managers to plan and develop content strategies.</li> <li> Consistently met shooting, editing and production deadlines.</li> <li> Gathered and shared information quickly and calmly under tight schedules and constantly changing situations.</li> <li> Filmed live events and conducted interviews.</li> <li> Put together news packages.</li> <li> Edited footage and published content online.</li> <li> Operated camera for single- and multiple-camera productions.</li> <li> Successfully persuaded interviewees to tell personal stories to a regional audience.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_LANGe45ae3e9-4a9f-4ddb-99b5-d3985607f370" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANGe45ae3e9-4a9f-4ddb-99b5-d3985607f370"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_e45ae3e9-4a9f-4ddb-99b5-d3985607f370_1_4f2799e9-0976-4cf8-86a8-9c00917410e3" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="e45ae3e9-4a9f-4ddb-99b5-d3985607f370FRFM1"> Fully fluent in English and Arabic, proficient in Hebrew and French (read, write and speak)</div> </div> </div> <div class="section" id="SECTION_SKLL338d322b-3d55-480d-aaea-d64231ee99e9" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL338d322b-3d55-480d-aaea-d64231ee99e9"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_338d322b-3d55-480d-aaea-d64231ee99e9_1_147e266c-12b6-4876-9aa2-f5170cad941d" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="338d322b-3d55-480d-aaea-d64231ee99e9FRFM1"> <li> MS Word, Excel, Outlook, PowerPoint, Internet</li> <li> And social media savvy</li> <li> EEditing: Final Cut Seven, Avid, Adobe Premiere</li> <li> PProduction scheduling, budgeting, script review &amp; breakdowns:</li> <li> Movie Magic,</li> <li> Administrative, Adobe Premiere, Arabic, Avid, budgeting, content, clients, delivery, documentation, Editing, fluent in English, film, French, fundraising, Hebrew, invoicing, director, Magic, marketing, media production, Excel, Outlook, PowerPoint, MS Word, negotiations, communicator, camera, photography, presentations, pricing, processes, public relations, public speaking, speaking, read, scheduling, script, staffing, stories, time</li> <li> Management, video, Video Production, videography, workflow</li> </div> </div> </div> <div class="section" id="SECTION_ADDI1463412e-0e4e-437e-b87f-9f1f59e7ea2a" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1463412e-0e4e-437e-b87f-9f1f59e7ea2a"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1463412e-0e4e-437e-b87f-9f1f59e7ea2a_1_5feab768-fd13-4c77-b3e1-0293efe4107e" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="1463412e-0e4e-437e-b87f-9f1f59e7ea2aFRFM1"> <ul> <li> FILMFESTIVALS , United Nations Associations Film Festival (UNAFF) 10th Al-Jazeera International Film Festival Kuala Lumpur Film Festival Harlem International Film Festival Manhattan Film Festival NYACK Film Festival The Yonkers Fest Film Festival (YOFI) SELECTEDAWARDS Aloha Accolade Award, Honolulu International Film Festival Humanity Spirit Award, The World's International Film Festival (TWIFF) Audience Award, Bellingham Human Rights Film Festival Audience Selection Award, Uno Port Art Films</li> </ul> </div> </div> </div> </div>

CONSULTANT

BUSINESS CONSULTANT Professional Summary IT Business/Sales/Operations position where my experience and technical knowledge can contribute and positively impact strategic improvements. Drive and support change for process improvement, implement technology solutions in fast paced evolving environments. I enjoy interacting with people to solve problems creatively and appreciate working in a diverse environment.  Technology / OPERATIONS 10+ years working in technical and operations environments supporting engineering, human resources, operations and finance teams. Procure hardware and software, provide quotes, detailed reporting utilizing an Access and CRM/Salesforce databases. Manage projects, timelines and teams to improve quality of methods and presentations to key stakeholders. IT Helpdesk response team - build client and server systems to business specifications, install OS, applications based on department needs, utilize Active Directory to provide updated information to management, deploy hardware, software, troubleshoot and resolve issues on notebooks, desktop and servers. Supporting Microsoft, MAC OS, Android and iPhones. MCSE and Currently enrolled in Apple Training. Track and analyze technical training, developed curriculum, procured software and implemented courses for engineers and management. Prioritized organizational needs, attention to detail within project timelines to exceed business requirements for technical training certifications. Microsoft Office Expert Support strategic initiatives by maintaining servers and systems, on site DR implementation. Utilizing MS Active Directory and iOS MDM to monitor systems and applications, support, troubleshoot and provide appropriate application access to cross functional teams while maintaining system uptime. Management Led the internal IT Team and team of IT consultants to successfully rollout 22 branch Microsoft Exchange migration. Prepared the environment, managed the train the trainer for the business teams and successfully completed the migration within the 6-month timeframe, exceeding the requirements in preparation for the company acquisition. Offered a new position within the new company. Lead and built strong relationships with the business units, program managers, engineering and management to identify technology needs, brain storm solutions, document and implement new processes which defined and exceeded management operational goals and KPIs. Direct Sales teams to position products and services which would drive margin improvements. Provide weekly cost/benefit analysis reports which lead to 94% increase in complete responses for RFQ's/RFP's and SOWs. Sales 6+ years Field Sales providing Mobility, Data Center, Networking, Cloud, Security, and Professional services and solutions to Enterprise customers. Understand the customer needs, goals and KPI's and their IT environment to be able to provide the appropriate technology solution, or alternative solution to solve problems. Partner with subject matter experts to deliver web-based solutions to C-level executives, IT teams and procurement. Build and establish solid relationships with customers to understand their current technical environment, growth initiatives and end goals to better provide services and solutions which solve immediate challenges and a path to meeting their end goals. Provide technical presentations, manage product life cycles, partner with OEMs and distribution channels to exceed customer satisfaction from order to fulfillment. Consistently build pipeline to meet and exceed 3X goals, forecast monthly/quarterly revenues and margin. Customer focused, oversee the technical team in execution of services and results, meeting and exceeding customers KPI's and business goals. Power user with Microsoft Dynamics CRM and Salesforce. Utilizing research engines and web tools understand the competition, search for new accounts with projects that align with our solutions and services to call. Document all activities within CRM/Salesforce. Communication Interpersonal and cross-functional communication skills, effective presentations, ability to multi-task and prioritize, time management. Creative, confident, always learning and flexible in understanding needs and working with diverse teams. Ability to share technical information with non-technical teams where they can relate and understand in a non-condescending, positive and learning environment. Skills Complex data transformations Data operations abilities Ability to validate data Exceptional interpersonal communication Project development Goal attainment Organized Operations management Project management Conflict resolution Efficient multi-tasker Deadline-oriented Relationship building Coaching and mentoring Customer service Verbal and written communication Work History 01/2018 to Current business Consultant Discuss customer requirements, analyze business practices, recommend appropriate business models, recommend process improvement, research and review financial systems, interview candidates, create business plan, implement business plans, assist customer in projects needing improvement and resolve client issues. 02/2016 to 12/2017 Field Account Executive Company Name 8 a.m. 5 P.M. oncall 24 x 7) New Account Development. identify prospects, documenting information on environment and current partners, cold calling, establish and build relationships to develop business solutions for the datacenter, cloud, security, mobility solutions and professional services. Exceed customer satisfaction with consistent focus and communications to my customers building long term credibility, Customer First. On target 2017, 2016 103% margin goals. power user with Microsoft Dynamics CRM, certified Cisco Business Value Analyst, MCSE, VMWare Solutions Professional Won and signed Professional Services contract with the largest retail customer in the Northeast. Represented the Northeast Sales Team at Diversity Events. Participated in numerous events and activities held by the GNEMSDC. 06/2011 to 05/2015 commercial account executive Company Name 8 a.m. 5 P.M. oncall 24 x 7). Established solid relationships, maintained and defended existing customers while identifying, qualifying, building, closing net new business. Consistently meeting and exceeding the annual Sales Quota of $21M+- FY11 - 105%, FY12 - 145%, FY13 127%, FY14 136% - Awarded Sales Warrior FY14 increasing margin overall by selling better products with higher margin retention. Saleforce.com power user, building reports, extracting data, daily pipeline updates and weekly forecasting utilizing Salesforce and knowledge from customer meetings. 06/2005 to 06/2011 business operations analyst Company Name 8 a.m. 5 p.m. Operations Support to the Northeast and Southeast Sales teams, assist teams in building revenues exceeding $4B annually while maintaining healthy margin, monitoring revenues to meet business goals. Compile and deliver weekly reports to Sales Management, identifying key areas and issues of focus, products generating highest margin/revenues and overall success compared to other regions in the U.S. Provide products, services and technical configurations to Request for Pricing (RFP) and Response for Quotes (RFQ) for customers throughout the eastern U.S. Implementing and maintaining sales leadership strategy by consistently working on improving margin with positioning key products. Assist in influencing business growth in areas specific to product and solutions to exceed customer needs. Liaison between Sales, Product Management, GBU's, Engineering, participating in meetings and calls to discuss technical updates, product releases, issues and roadblocks with potential solutions. Present highlights and key information to the sales teams at weekly meetings. Strategic focus to increase product penetration, utilizing product changes and refresh solutions while maintaining customer satisfaction and building a get-well plan for recovery of margin and revenue in those accounts and areas that did not meet sales management expectations. sales Operations - Excellence coach |Compaq computer corporation | October 2002 - june 2005 8 a.m. 5 p.m. Promoted from Inside Sales Executive after 4 months supporting enterprise accounts which exceed $500M in mobility sales to coach and develop inside sales teams and their supervisors utilizing recorded calls, product sales and department performance reports. Developed team members for compliancy, call quality, accuracy of information and productivity. Improved outbound sales calls performance by 137% increase in sales performance over a 6-month period. Evaluated the Inside Sales process, accessibility of information needed while cold calling, resulting in streamlining Inside Sales teams access to resources, manuals, product information and promotions on a second display. Positive results in providing customers with immediate responses and information resulted in higher sales, confidence in Inside Sales teams and overall satisfaction and performance. This initiated a new monthly sales incentive program which monitored and captured the tools and resources used in the successful sales process. Utilize CRM and Access database results to provide analytics and statistics for data center calls, build and create reports, spreadsheets, charts and present to management weekly, identify areas of improvement for sales performance, establish programs to meet new requirements and train individuals/teams on how to meet/exceed new criteria for call center success. director of information technology | metrowest bank | may 2001 - october 2002 8 a.m. 5 p.m. oncall 24 x 7) Reporting into the VP of Operations, managed and lead the IT infrastructure team on daily and strategic IT initiatives and business process re-engineering. Managed the migration of 22 branches from Lotus Notes to Microsoft Exchange in preparation for the bank to be acquired. Collaboratively met with and worked with the functional departments implementing technology to streamline and consolidate time consuming processes, including outsourcing a legacy manual check process, which resulted in no downtime or delay in check distribution. systems software engineer | compaq computer company | June 1995 - May 2001 8 a.m. 5 p.m. oncall 24 x 7) Helpdesk/technical support for Multivendor Systems Engineering. Built/configured hardware, install software, troubleshoot, maintain driver updates and perform system backups. Work on desktops, laptops, workstations, servers. Utilized Microsoft System Center Management Tools, Ghost, manage the Exchange Server for the MSE Team. Acquired Microsoft Certified Systems Engineer digital equipment corporation | operations manager information security 8 a.m. 5 p.m. Managed, maintained the Access data base to capture, monitor, report potential security issues on client machines, set security parameters within the engineering organization. Weekly reports/updates to management to determine potential breech. U.S. travel to train groups within the company on compliance, identify areas of concern and information critical to protect. Skills streamline, Analyst, develop business, business plan, business plans, business process re-engineering, call center, charts, Cisco, closing, coach, cold calling, com, Compaq, hardware, CRM, client, customer satisfaction, data base, desktops, financial, focus, forecasting, functional, Ghost, information security 8, information technology, Inside Sales, IT Support, laptops, leadership, Lotus Notes, director, meetings, Access, Access database, Microsoft Certified Systems Engineer, MCSE, Microsoft Dynamics, Exchange Server, Microsoft Exchange, migration, enterprise, positioning, Pricing, processes, process improvement, Product Management, quality, Reporting, research, retail, RFP, selling, Sales, sales management, servers, software engineer, install software, spreadsheets, statistics, strategy, Strategic, Systems Engineering, technical support, troubleshoot Education Degree : Google IT Support Certificate - currently enrolled via Coursera : May 2018 AS : Computer Information Systems Mount Wachusett Community College - Computer Information Systems BS : Business Management Lesley University - Business Management AS : Business Administration Mount Wachusett Community College - Business Administration

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1080996149" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1080996149_1_726487950"> <div class="name" itemprop="name"> <span class="field" id="1080996149FNAM1"> </span> <span> </span> <span class="field" id="1080996149LNAM1"> BUSINESS CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1080996151" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1080996151"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080996151_1_726487952"> <div class="field singlecolumn" id="1080996151FRFM1"> <p> IT Business/Sales/Operations position where my experience and technical knowledge can contribute and positively impact strategic improvements. Drive and support change for process improvement, implement technology solutions in fast paced evolving environments. I enjoy interacting with people to solve problems creatively and appreciate working in a diverse environment.</p> <p> <br/> </p> <p> <br/> </p> <p> <br/> </p> <p>  Technology / OPERATIONS 10+ years working in technical and operations environments supporting engineering, human resources, operations and finance teams. Procure hardware and software, provide quotes, detailed reporting utilizing an Access and CRM/Salesforce databases. Manage projects, timelines and teams to improve quality of methods and presentations to key stakeholders. IT Helpdesk response team - build client and server systems to business specifications, install OS, applications based on department needs, utilize Active Directory to provide updated information to management, deploy hardware, software, troubleshoot and resolve issues on notebooks, desktop and servers. Supporting Microsoft, MAC OS, Android and iPhones. MCSE and Currently enrolled in Apple Training. Track and analyze technical training, developed curriculum, procured software and implemented courses for engineers and management. Prioritized organizational needs, attention to detail within project timelines to exceed business requirements for technical training certifications. Microsoft Office Expert Support strategic initiatives by maintaining servers and systems, on site DR implementation. Utilizing MS Active Directory and iOS MDM to monitor systems and applications, support, troubleshoot and provide appropriate application access to cross functional teams while maintaining system uptime. Management Led the internal IT Team and team of IT consultants to successfully rollout 22 branch Microsoft Exchange migration. Prepared the environment, managed the train the trainer for the business teams and successfully completed the migration within the 6-month timeframe, exceeding the requirements in preparation for the company acquisition. Offered a new position within the new company. Lead and built strong relationships with the business units, program managers, engineering and management to identify technology needs, brain storm solutions, document and implement new processes which defined and exceeded management operational goals and KPIs. Direct Sales teams to position products and services which would drive margin improvements. Provide weekly cost/benefit analysis reports which lead to 94% increase in complete responses for RFQ's/RFP's and SOWs. Sales 6+ years Field Sales providing Mobility, Data Center, Networking, Cloud, Security, and Professional services and solutions to Enterprise customers. Understand the customer needs, goals and KPI's and their IT environment to be able to provide the appropriate technology solution, or alternative solution to solve problems. Partner with subject matter experts to deliver web-based solutions to C-level executives, IT teams and procurement. Build and establish solid relationships with customers to understand their current technical environment, growth initiatives and end goals to better provide services and solutions which solve immediate challenges and a path to meeting their end goals. Provide technical presentations, manage product life cycles, partner with OEMs and distribution channels to exceed customer satisfaction from order to fulfillment. Consistently build pipeline to meet and exceed 3X goals, forecast monthly/quarterly revenues and margin. Customer focused, oversee the technical team in execution of services and results, meeting and exceeding customers KPI's and business goals. Power user with Microsoft Dynamics CRM and Salesforce. Utilizing research engines and web tools understand the competition, search for new accounts with projects that align with our solutions and services to call. Document all activities within CRM/Salesforce. Communication Interpersonal and cross-functional communication skills, effective presentations, ability to multi-task and prioritize, time management. Creative, confident, always learning and flexible in understanding needs and working with diverse teams. Ability to share technical information with non-technical teams where they can relate and understand in a non-condescending, positive and learning environment.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1080996152" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1080996152"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080996152_1_726487953"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1080996152SKC11"> <ul> <li> Complex data transformations</li> <li> Data operations abilities</li> <li> Ability to validate data</li> <li> Exceptional interpersonal communication</li> <li> Project development</li> <li> Goal attainment</li> <li> Organized</li> <li> Operations management</li> </ul> </td> <td class="field twocol_2" id="1080996152SKC21"> <ul> <li> Project management</li> <li> Conflict resolution</li> <li> Efficient multi-tasker</li> <li> Deadline-oriented</li> <li> Relationship building</li> <li> Coaching and mentoring</li> <li> Customer service</li> <li> Verbal and written communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1080996153" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1080996153"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080996153_1_726487954"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080996153JSTD1"> 01/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080996153EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080996153JTIT1"> business Consultant</span> <span> </span> </span> <span class="jobline" id="1080996153JDES1" itemprop="description"> <ul> <li> Discuss customer requirements, analyze business practices, recommend appropriate business models, recommend process improvement, research and review financial systems, interview candidates, create business plan, implement business plans, assist customer in projects needing improvement and resolve client issues.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996153_2_726487955" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080996153JSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080996153EDDT2"> 12/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080996153JTIT2"> Field Account Executive</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080996153COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1080996153JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1080996153JSTA2" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="1080996153JDES2" itemprop="description"> <ul> <li> 8 a.m.</li> <li> 5 P.M.</li> <li> oncall 24 x 7) New Account Development.</li> <li> identify prospects, documenting information on environment and current partners, cold calling, establish and build relationships to develop business solutions for the datacenter, cloud, security, mobility solutions and professional services.</li> <li> Exceed customer satisfaction with consistent focus and communications to my customers building long term credibility, Customer First.</li> <li> On target 2017, 2016 103% margin goals.</li> <li> power user with Microsoft Dynamics CRM, certified Cisco Business Value Analyst, MCSE, VMWare Solutions Professional Won and signed Professional Services contract with the largest retail customer in the Northeast.</li> <li> Represented the Northeast Sales Team at Diversity Events.</li> <li> Participated in numerous events and activities held by the GNEMSDC.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996153_3_726487956" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080996153JSTD3"> 06/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080996153EDDT3"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080996153JTIT3"> commercial account executive</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080996153COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1080996153JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1080996153JSTA3" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="1080996153JDES3" itemprop="description"> <ul> <li> 8 a.m.</li> <li> 5 P.M.</li> <li> oncall 24 x 7).</li> <li> Established solid relationships, maintained and defended existing customers while identifying, qualifying, building, closing net new business.</li> <li> Consistently meeting and exceeding the annual Sales Quota of $21M+- FY11 - 105%, FY12 - 145%, FY13 127%, FY14 136% - Awarded Sales Warrior FY14 increasing margin overall by selling better products with higher margin retention.</li> <li> Saleforce.com power user, building reports, extracting data, daily pipeline updates and weekly forecasting utilizing Salesforce and knowledge from customer meetings.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996153_4_726487957" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080996153JSTD4"> 06/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080996153EDDT4"> 06/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080996153JTIT4"> business operations analyst</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080996153COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1080996153JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1080996153JSTA4" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="1080996153JDES4" itemprop="description"> <ul> <li> 8 a.m.</li> <li> 5 p.m.</li> <li> Operations Support to the Northeast and Southeast Sales teams, assist teams in building revenues exceeding $4B annually while maintaining healthy margin, monitoring revenues to meet business goals.</li> <li> Compile and deliver weekly reports to Sales Management, identifying key areas and issues of focus, products generating highest margin/revenues and overall success compared to other regions in the U.S.</li> <li> Provide products, services and technical configurations to Request for Pricing (RFP) and Response for Quotes (RFQ) for customers throughout the eastern U.S.</li> <li> Implementing and maintaining sales leadership strategy by consistently working on improving margin with positioning key products.</li> <li> Assist in influencing business growth in areas specific to product and solutions to exceed customer needs.</li> <li> Liaison between Sales, Product Management, GBU's, Engineering, participating in meetings and calls to discuss technical updates, product releases, issues and roadblocks with potential solutions.</li> <li> Present highlights and key information to the sales teams at weekly meetings.</li> <li> Strategic focus to increase product penetration, utilizing product changes and refresh solutions while maintaining customer satisfaction and building a get-well plan for recovery of margin and revenue in those accounts and areas that did not meet sales management expectations.</li> <li> sales Operations - Excellence coach |Compaq computer corporation | October 2002 - june 2005 8 a.m.</li> <li> 5 p.m.</li> <li> Promoted from Inside Sales Executive after 4 months supporting enterprise accounts which exceed $500M in mobility sales to coach and develop inside sales teams and their supervisors utilizing recorded calls, product sales and department performance reports.</li> <li> Developed team members for compliancy, call quality, accuracy of information and productivity.</li> <li> Improved outbound sales calls performance by 137% increase in sales performance over a 6-month period.</li> <li> Evaluated the Inside Sales process, accessibility of information needed while cold calling, resulting in streamlining Inside Sales teams access to resources, manuals, product information and promotions on a second display.</li> <li> Positive results in providing customers with immediate responses and information resulted in higher sales, confidence in Inside Sales teams and overall satisfaction and performance.</li> <li> This initiated a new monthly sales incentive program which monitored and captured the tools and resources used in the successful sales process.</li> <li> Utilize CRM and Access database results to provide analytics and statistics for data center calls, build and create reports, spreadsheets, charts and present to management weekly, identify areas of improvement for sales performance, establish programs to meet new requirements and train individuals/teams on how to meet/exceed new criteria for call center success.</li> <li> director of information technology | metrowest bank | may 2001 - october 2002 8 a.m.</li> <li> 5 p.m.</li> <li> oncall 24 x 7) Reporting into the VP of Operations, managed and lead the IT infrastructure team on daily and strategic IT initiatives and business process re-engineering.</li> <li> Managed the migration of 22 branches from Lotus Notes to Microsoft Exchange in preparation for the bank to be acquired.</li> <li> Collaboratively met with and worked with the functional departments implementing technology to streamline and consolidate time consuming processes, including outsourcing a legacy manual check process, which resulted in no downtime or delay in check distribution.</li> <li> systems software engineer | compaq computer company | June 1995 - May 2001 8 a.m.</li> <li> 5 p.m.</li> <li> oncall 24 x 7) Helpdesk/technical support for Multivendor Systems Engineering.</li> <li> Built/configured hardware, install software, troubleshoot, maintain driver updates and perform system backups.</li> <li> Work on desktops, laptops, workstations, servers.</li> <li> Utilized Microsoft System Center Management Tools, Ghost, manage the Exchange Server for the MSE Team.</li> <li> Acquired Microsoft Certified Systems Engineer digital equipment corporation | operations manager information security 8 a.m.</li> <li> 5 p.m.</li> <li> Managed, maintained the Access data base to capture, monitor, report potential security issues on client machines, set security parameters within the engineering organization.</li> <li> Weekly reports/updates to management to determine potential breech.</li> <li> U.S.</li> <li> travel to train groups within the company on compliance, identify areas of concern and information critical to protect.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1080996154" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1080996154"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080996154_1_726487958"> <div class="field singlecolumn" id="1080996154FRFM1"> streamline, Analyst, develop business, business plan, business plans, business process re-engineering, call center, charts, Cisco, closing, coach, cold calling, com, Compaq, hardware, CRM, client, customer satisfaction, data base, desktops, financial, focus, forecasting, functional, Ghost, information security 8, information technology, Inside Sales, IT Support, laptops, leadership, Lotus Notes, director, meetings, Access, Access database, Microsoft Certified Systems Engineer, MCSE, Microsoft Dynamics, Exchange Server, Microsoft Exchange, migration, enterprise, positioning, Pricing, processes, process improvement, Product Management, quality, Reporting, research, retail, RFP, selling, Sales, sales management, servers, software engineer, install software, spreadsheets, statistics, strategy, Strategic, Systems Engineering, technical support, troubleshoot</div> </div> </div> <div class="section" id="SECTION_EDUC1080996155" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1080996155"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080996155_1_726487959" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1080996155GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080996155DGRE1" itemprop="name"> Degree</span> <span> : </span> <span class="programline" id="1080996155STUY1"> </span> </span> <span class="field" id="1080996155FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996155_2_726487960" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1080996155GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080996155DGRE2" itemprop="name"> Google IT Support Certificate - currently enrolled via Coursera</span> <span> : </span> <span class="programline" id="1080996155STUY2"> </span> </span> <span class="field" id="1080996155FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996155_3_726487961" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1080996155GRYR3"> May 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080996155DGRE3" itemprop="name"> AS</span> <span> : </span> <span class="programline" id="1080996155STUY3"> Computer Information Systems</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1080996155SCHO3" itemprop="name"> Mount Wachusett Community College</span> <span> - </span> <span class="joblocation jobcity" id="1080996155SCIT3"> </span> <span class="joblocation jobstate" id="1080996155SSTA3"> </span> <br/> </span> <span class="field" id="1080996155FRFM3"> Computer Information Systems</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996155_4_726487962" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1080996155GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080996155DGRE4" itemprop="name"> BS</span> <span> : </span> <span class="programline" id="1080996155STUY4"> Business Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1080996155SCHO4" itemprop="name"> Lesley University</span> <span> - </span> <span class="joblocation jobcity" id="1080996155SCIT4"> </span> <span class="joblocation jobstate" id="1080996155SSTA4"> </span> <br/> </span> <span class="field" id="1080996155FRFM4"> Business Management</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080996155_5_726487963" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1080996155GRYR5"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080996155DGRE5" itemprop="name"> AS</span> <span> : </span> <span class="programline" id="1080996155STUY5"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1080996155SCHO5" itemprop="name"> Mount Wachusett Community College</span> <span> - </span> <span class="joblocation jobcity" id="1080996155SCIT5"> </span> <span class="joblocation jobstate" id="1080996155SSTA5"> </span> <br/> </span> <span class="field" id="1080996155FRFM5"> Business Administration</span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT ACCOUNT Summary This letter is to express my interest in your . I believe that my skills and qualifications make me a viable candidate for this opportunity. Below is a brief summary of my skill set for your consideration. I am confident that my experience and professional dedication will enable me to provide your organization with the skills you expect from your staff. I look forward to meeting you. I can be contacted at 404 Skills PROFESSIONAL SUMMARY Experienced, results oriented Customer Service Supervisor with a proven record of achieving business goals and objectives. Adept at communicating with all levels of management, sales, and internal departments to coordinate overall customer experience efforts. Demonstrate success implementing and executing key projects. Leadership (14 years) Process Improvement Proven Project Management Skills (1 year) Strategic Account Planning Manage Cross Functional Teams Strong Analytical Skills Customer Experience/Retention Excellent Negotiation Skills Experience Consultant Account 12/2014 to Current Company Name Responsible for strategic and tactical execution of project management initiatives that support the account management workgroup. Define project scope, goals and deliverables that support business goals in collaboration with leadership and key stakeholders. Drive online portal utilization strategies and approaches to increase business automation. Launched a Core Team to the promote business automation - up 20 points (Q1 44% - Q2 64%) Drive and evaluate best practices and determine approaches for customer relationships. Driving record breaking results for Customer Loyalty Index (South #1 at 9.73%) and a record breaking survey score for the South's Net Promoter Score of 83% Drive and evaluate ways to minimize churn, to protect Verizon's customer base Audit and Certify action plan initiative that will drive the desired results Collaborate with field partners to drive opportunities and penetration into VES accounts Proactively conduct analysis to identify root causes and data trends across key account management metrics. Verizon Business & Government Customer Operations Supervisor Account Management (Global Enterprise Advisors. 09/2013 to 12/2014 Company Name City , State Define, develop and implement strategic account plans encompassing AR reduction, business automation utilization, monthly audits and proactive servicing. Led Self-Serve Execution team for the South Area (Initiative) Communicate with customers, management and internal departments to coordinate account projects as outlined in strategic account plan. Delivered strong engagement at the account level and was able to overcome substantial opportunities with inherited relationships; 88% Customer Relationship Survey 1H2014 - Top Supervisor Team Net Promoter Score of 87% 2H2014 Professional experience continued Novella Walton Phone: 404-556-7261 Email: [email protected] Page 2 of 2 Lead and direct forward thinking Global Enterprise Advisor team in servicing fortune 100 customers. Assisting Sales to renew existing contracts, introducing new services via migrations. Strong 2Q Leadership Net Promoter Score improvement, from 69% to 100% June and July Manage and provide sales and services for 15 key enterprise contracts representing an $8-10 million revenue base. Supervisor Account 05/2011 to 09/2013 Company Name Provide support to internal and external customers through equipment order processing and account maintenance transactions for National, Major, and SMB Accounts. Partnering with the Business Sales Channel to service our customers, assist with escalations, and handle large research requests as required. The focus is to complete all requests sent through Workflow Manager with accuracy and in a timely manner ensuring commitment times to our customers are maintained. This role will provide online support as needed and will answer all account, equipment ordering, and My BIZ/VEC related questions. National Account Business Service Center Supervisor 03/2005 to 05/2011 Company Name City , State Responsible for working with peers to provide alternative to successfully increase quality and productivity measures. Implemented strategies to reduce churn to <> Offer alternatives scripting to increase customer satisfaction and net promoter scores. Interface with training to identify training needs and assign to SMEs (subject matter experts). Monitor and track phone team's performance through intraday reporting and systems. Evaluate individual performance through daily interactions, audits, monitoring and feedback. Education and Training Bachelor of Arts : Communications 1984 Mercer University City , State Communications Skills Account Management, Process Improvement, Sales Additional Information Awards and Recognitions 2006 Top Team Award (August and October) Ranked #1 of 17 Supervisory Teams 2006 4th Quarter Leader 2009 Winner's Circle Award (Alltel Migration) Projects Strategic Churn Reduction Team Center Champion for the release and implementation of OneSource S.E.L.F (Supervisor Enrichment Leadership Fundamentals) Alltel Migration Project NSA Account Team Supervisor June 2004 - Mar 2005 Consumer Support / CMA Supervisor May 2000 - June 2004

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1063615852" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1063615852_1_712068359" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1063615852FNAM1"> </span> <span> </span> <span class="field lName" id="1063615852LNAM1"> CONSULTANT ACCOUNT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1063615854" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1063615854"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615854_1_712068361" style="padding-top:0px;"> <div class="field singlecolumn" id="1063615854FRFM1"> This letter is to express my interest in your . I believe that my skills and qualifications make me a viable candidate for this opportunity. Below is a brief summary of my skill set for your consideration. I am confident that my experience and professional dedication will enable me to provide your organization with the skills you expect from your staff. I look forward to meeting you. I can be contacted at 404</div> </div> </div> <div class="section" id="SECTION_HILT1063615855" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1063615855"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615855_1_712068362" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1063615855SKC11"> <ul> <li> PROFESSIONAL SUMMARY</li> <li> Experienced, results oriented Customer Service Supervisor with a proven record of achieving business goals and objectives. Adept at communicating with all levels of management, sales, and internal departments to coordinate overall customer experience efforts. Demonstrate success implementing and executing key projects.</li> <li> Leadership (14 years)</li> <li> Process Improvement</li> <li> Proven Project Management Skills (1 year)</li> <li> Strategic Account Planning</li> <li> Manage Cross Functional Teams</li> <li> Strong Analytical Skills</li> <li> Customer Experience/Retention</li> <li> Excellent Negotiation Skills</li> </ul> </td> <td class="field twocol_2" id="1063615855SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1063615856" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1063615856"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615856_1_712068363" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1063615856JTIT1"> Consultant Account</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1063615856JSTD1"> 12/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1063615856EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname" id="1063615856COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="1063615856JDES1" itemprop="description"> <ul> <li> Responsible for strategic and tactical execution of project management initiatives that support the account management workgroup.</li> <li> Define project scope, goals and deliverables that support business goals in collaboration with leadership and key stakeholders.</li> <li> Drive online portal utilization strategies and approaches to increase business automation.</li> <li> Launched a Core Team to the promote business automation - up 20 points (Q1 44% - Q2 64%) Drive and evaluate best practices and determine approaches for customer relationships.</li> <li> Driving record breaking results for Customer Loyalty Index (South #1 at 9.73%) and a record breaking survey score for the South's Net Promoter Score of 83% Drive and evaluate ways to minimize churn, to protect Verizon's customer base Audit and Certify action plan initiative that will drive the desired results Collaborate with field partners to drive opportunities and penetration into VES accounts Proactively conduct analysis to identify root causes and data trends across key account management metrics.</li> <li> Verizon Business &amp; Government Customer Operations Supervisor Account Management (Global Enterprise Advisors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1063615856_2_712068364" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1063615856JTIT2"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1063615856JSTD2"> 09/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1063615856EDDT2"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1063615856COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1063615856JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1063615856JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1063615856JDES2" itemprop="description"> <ul> <li> Define, develop and implement strategic account plans encompassing AR reduction, business automation utilization, monthly audits and proactive servicing.</li> <li> Led Self-Serve Execution team for the South Area (Initiative) Communicate with customers, management and internal departments to coordinate account projects as outlined in strategic account plan.</li> <li> Delivered strong engagement at the account level and was able to overcome substantial opportunities with inherited relationships; 88% Customer Relationship Survey 1H2014 - Top Supervisor Team Net Promoter Score of 87% 2H2014 Professional experience continued Novella Walton Phone: 404-556-7261 Email: [email protected] Page 2 of 2 Lead and direct forward thinking Global Enterprise Advisor team in servicing fortune 100 customers.</li> <li> Assisting Sales to renew existing contracts, introducing new services via migrations.</li> <li> Strong 2Q Leadership Net Promoter Score improvement, from 69% to 100% June and July Manage and provide sales and services for 15 key enterprise contracts representing an $8-10 million revenue base.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1063615856_3_712068365" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1063615856JTIT3"> Supervisor Account</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1063615856JSTD3"> 05/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1063615856EDDT3"> 09/2013</span> </span> </span> <span class="paddedline"> <span class="companyname" id="1063615856COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="1063615856JDES3" itemprop="description"> <ul> <li> Provide support to internal and external customers through equipment order processing and account maintenance transactions for National, Major, and SMB Accounts.</li> <li> Partnering with the Business Sales Channel to service our customers, assist with escalations, and handle large research requests as required.</li> <li> The focus is to complete all requests sent through Workflow Manager with accuracy and in a timely manner ensuring commitment times to our customers are maintained.</li> <li> This role will provide online support as needed and will answer all account, equipment ordering, and My BIZ/VEC related questions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1063615856_4_712068366" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1063615856JTIT4"> National Account Business Service Center Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1063615856JSTD4"> 03/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1063615856EDDT4"> 05/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1063615856COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1063615856JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1063615856JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1063615856JDES4" itemprop="description"> <ul> <li> Responsible for working with peers to provide alternative to successfully increase quality and productivity measures.</li> <li> Implemented strategies to reduce churn to &lt;&gt;</li> <li> Offer alternatives scripting to increase customer satisfaction and net promoter scores.</li> <li> Interface with training to identify training needs and assign to SMEs (subject matter experts).</li> <li> Monitor and track phone team's performance through intraday reporting and systems.</li> <li> Evaluate individual performance through daily interactions, audits, monitoring and feedback.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1063615857" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1063615857"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615857_1_712068367" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1063615857DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1063615857STUY1"> Communications</span> <span class="datesWrapper"> <span class="jobdates" id="1063615857GRYR1"> 1984</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1063615857SCHO1" itemprop="name"> Mercer University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1063615857SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1063615857SSTA1"> State</span> <span class="joblocation eduCountry" id="1063615857SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1063615857FRFM1"> Communications</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1063615858" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1063615858"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615858_1_712068368" style="padding-top:0px;"> <div class="field singlecolumn" id="1063615858FRFM1"> Account Management, Process Improvement, Sales</div> </div> </div> <div class="section" id="SECTION_AFIL1063615860" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI1063615859" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1063615859"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1063615859_1_712068369" style="padding-top:0px;"> <div class="field singlecolumn" id="1063615859FRFM1"> <ul> <li> Awards and Recognitions 2006 Top Team Award (August and October) Ranked #1 of 17 Supervisory Teams 2006 4th Quarter Leader 2009 Winner's Circle Award (Alltel Migration) Projects Strategic Churn Reduction Team Center Champion for the release and implementation of OneSource S.E.L.F (Supervisor Enrichment Leadership Fundamentals) Alltel Migration Project NSA Account Team Supervisor June 2004 - Mar 2005 Consumer Support / CMA Supervisor May 2000 - June 2004 </li> </ul> </div> </div> </div> </div>

CONSULTANT

PRINCIPAL CONSULTANT Summary Supply Chain and Logistics & management professional with traditional supply chain and transformation experience. Developed & supported evaluation of key process functions such as strategy & business planning, category management, strategic sourcing, contractor lifecycle management, vendor risk management, SRM, purchase to pay and spend analytics. Managed strategy execution, organizational redesign, strategic cost reduction and utilized technology as an enabler for Supply Chain effectiveness.   Skills Organization Planning & Prioritizing Flexible Thinker Not a destroyer of value Experience 06/2013 to Current Principal Consultant Company Name － City , State ·        Provide consulting services to clients on supply chain transformation initiatives, including developing integrated, target operating models for large procurement organizations. ·        Help support the evaluation of key process functions such as strategy, business development, category management and vendor management. Provide investment recovery services which includes brokering used gas processing equipment of all types such as cryogenic, amine systems, high pressure separators and refrigeration systems. 06/2006 to 09/2013 Strategic Sourcing Manager Company Name － City , State Monitor performance of suppliers and apply appropriate methodology to ensure expected contractual outcomes. Establish governance, processes, escalation and controls to ensure well managed and healthy partnerships. Investigate and propose solutions to remedy supplier non-performance situations. Assess and anticipate changing business requirements and recommend changes to supply chain processes, tools and systems. Build comprehensive category strategies utilizing market intelligence, demand management, sustainability, supplier diversity, quality, and total cost of ownership and align it to stakeholder goals and strategies. Drive value through demand management utilizing spend analytics. Prepares and oversee the execution of short and long term supplier diversity strategies, objectives, and action plans. Drive contract utilization with effective implementation plans, metrics and reporting. Facilitate critical quarterly business reviews, bringing key suppliers together to drive joint feedback and continuous improvement activities for each assigned category of management. Develop and measure benchmarks on cost utilization of assigned categories employing industry best practices. Manage the supplier base by contracting new suppliers as needed and working to strengthen current supplier relationships. Build and employ stakeholder mapping to manage stakeholders and build relationships. Identify non-compliance to contracts, conduct root cause analysis, and resolve issues. Create and apply market intelligence for key commodities to drive category strategies and communicate with stakeholders. Develop and deliver supplier rationalization targets to reduce supplier base. Build comprehensive cost models to drive better understanding and results with supplier negotiations. Analyze and report sourcing results to senior staff. Deliver cost savings and compliance with corporate goals. Collaborate with legal staff to review and enhance the contract process. Develop and mentor staff to support company growth. Responsible for direct management of the team including budgets, staffing issues, resource allocation and vendor relationships. Conduct employee performance reviews, coaching and mentoring and career development. Promotes work force diversity and employee safety. 12/1981 to 06/2000 Transportation/Logistics Planner Company Name － City , State Coordinated the logistics tasks of material from suppliers in the U.S. to Saudi Arabia. Ensured that all project material was received and properly packed. Ensured that all project material shipped was delivered to various job customer job sites on time Facilitated various delivery methods including rail, boat, ground or air transportation using the provider's software systems to manage material tracking and assist with planning and scheduling. Assisted in obtaining necessary transportation permits for inbound and outbound cargo, as required to facilitate timely logistics processing. Coded, and prepared proper paperwork for method of shipment. Ensured that materials were shipped in the most timely and efficient manner according to document processes. Planned the transportation route and payload, selecting the mode of transportation, tendering the order for transportation, and tracking the shipment from pick up through delivery, while maintaining cost compliance, freight savings, and adherence to service and contractual requirements. Consolidated fragmented loads to achieve freight savings while complying with service and contractual requirements. Initiated overcharge/undercharge freight bill claims with carriers and tracked reconciliation of the same per regulatory standards, Prepared and updated daily and monthly logistics schedules to assure deliveries, coordinating material deliveries suppliers and customers Provided internal and external reports as required. Negotiated all contracts with freight carriers including barge, airlines, container, and foreign ports. Conducted staff meetings, Managed all special projects. Knowledge of international freight transactions, customer requirements & commercial shipping terms enabled a role as Global Oil Spill coordinator. Assisted in the administration of supply agreements for rail, barge, and truck carriers. Ensured compliance with all state, federal, environmental, safety, and hazardous waste regulations. 1 | Page. Investment Recovery Manager City , State Optimized return on investment of surplus, obsolete or idle equipment through reuse, trade or sell on the world market via: Management of global investment recovery and asset rationalization strategies. Managed a company-wide program for the identification and redeployment equipment. Developed and managed processes for bid auctions, private or negotiated sales for divestiture of surplus equipment. Performed bid evaluations and recommendations for awarding contracts. Developed methodology and standards to calculate or quickly determine: Fair market value Rationalization options Asset evaluation Business cases to optimize the financial return on the disposition of company assets Department performance metrics and industry "best practices". Developed and managed relationships with third party vendors to minimize costs associated with rebuilding, repairing, or disposing of surplus assets. Developed procedures to protect company's surplus equipment for compliance with Sarbanes Oxley and internal audit requirements regarding the sale and transfer of surplus assets. Tracked all costs associated with the identification, tracking and redeployment of all surplus or idle equipment. Managed surplus equipment database ensuring data integrity and accuracy of asset transfers sales revenue. Education and Training Bachelors : Business Management LeTourneau University － State Business Management Houston Graduate School of Theology, Houston- M-Divinity & Homiletics Communications Skills business development, business planning, hazardous waste, internal audit, logistics, mentoring, procurement, repairing, risk management, sales, Sarbanes Oxley, scheduling, strategic sourcing, supplier management, vendor management Activities and Honors Expert in Human Capital Management Consultancy Development Strategic Partnerships *Entrepreneurial Leadership, Project Management AND Business Development *Executive Training and Development Workshop/Seminar Design and Facilitation Revenue Enhancement

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1040430094" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1040430094_1_693615112" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1040430094FNAM1"> </span> <span> </span> <span class="field" id="1040430094LNAM1"> PRINCIPAL CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1040430107" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1040430107"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430107_1_693618105" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1040430107FRFM1"> Supply Chain and Logistics &amp; management professional with traditional supply chain and transformation experience. Developed &amp; supported evaluation of key process functions such as strategy &amp; business planning, category management, strategic sourcing, contractor lifecycle management, vendor risk management, SRM, purchase to pay and spend analytics. Managed strategy execution, organizational redesign, strategic cost reduction and utilized technology as an enabler for Supply Chain effectiveness.  </div> </div> </div> <div class="section" id="SECTION_HILT1040430108" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1040430108"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430108_1_693618106" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1040430108SKC11"> <ul> <li> Organization</li> <li> Planning &amp; Prioritizing</li> <li> Flexible Thinker</li> <li> Not a destroyer of value</li> </ul> </td> <td class="field twocol_2" id="1040430108SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1040430096" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1040430096"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430096_1_693615114" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1040430096JSTD1"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1040430096EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1040430096JTIT1"> Principal Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1040430096COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1040430096JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1040430096JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1040430096JDES1" itemprop="description"> <div> ·        Provide consulting services to clients on supply chain transformation initiatives, including developing integrated, target operating models for large procurement organizations. ·        Help support the evaluation of key process functions such as strategy, business development, category management and vendor management. Provide investment recovery services which includes brokering used gas processing equipment of all types such as cryogenic, amine systems, high pressure separators and refrigeration systems.<br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1040430096_2_693615115" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1040430096JSTD2"> 06/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1040430096EDDT2"> 09/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1040430096JTIT2"> Strategic Sourcing Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1040430096COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1040430096JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1040430096JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1040430096JDES2" itemprop="description"> <ul> <li> Monitor performance of suppliers and apply appropriate methodology to ensure expected contractual outcomes.</li> <li> Establish governance, processes, escalation and controls to ensure well managed and healthy partnerships.</li> <li> Investigate and propose solutions to remedy supplier non-performance situations.</li> <li> Assess and anticipate changing business requirements and recommend changes to supply chain processes, tools and systems.</li> <li> Build comprehensive category strategies utilizing market intelligence, demand management, sustainability, supplier diversity, quality, and total cost of ownership and align it to stakeholder goals and strategies.</li> <li> Drive value through demand management utilizing spend analytics.</li> <li> Prepares and oversee the execution of short and long term supplier diversity strategies, objectives, and action plans.</li> <li> Drive contract utilization with effective implementation plans, metrics and reporting.</li> <li> Facilitate critical quarterly business reviews, bringing key suppliers together to drive joint feedback and continuous improvement activities for each assigned category of management.</li> <li> Develop and measure benchmarks on cost utilization of assigned categories employing industry best practices.</li> <li> Manage the supplier base by contracting new suppliers as needed and working to strengthen current supplier relationships.</li> <li> Build and employ stakeholder mapping to manage stakeholders and build relationships.</li> <li> Identify non-compliance to contracts, conduct root cause analysis, and resolve issues.</li> <li> Create and apply market intelligence for key commodities to drive category strategies and communicate with stakeholders.</li> <li> Develop and deliver supplier rationalization targets to reduce supplier base.</li> <li> Build comprehensive cost models to drive better understanding and results with supplier negotiations.</li> <li> Analyze and report sourcing results to senior staff.</li> <li> Deliver cost savings and compliance with corporate goals.</li> <li> Collaborate with legal staff to review and enhance the contract process.</li> <li> Develop and mentor staff to support company growth.</li> <li> Responsible for direct management of the team including budgets, staffing issues, resource allocation and vendor relationships.</li> <li> Conduct employee performance reviews, coaching and mentoring and career development.</li> <li> Promotes work force diversity and employee safety.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1040430096_3_693615116" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1040430096JSTD3"> 12/1981</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1040430096EDDT3"> 06/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1040430096JTIT3"> Transportation/Logistics Planner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1040430096COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1040430096JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1040430096JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1040430096JDES3" itemprop="description"> <ul> <li> Coordinated the logistics tasks of material from suppliers in the U.S.</li> <li> to Saudi Arabia.</li> <li> Ensured that all project material was received and properly packed.</li> <li> Ensured that all project material shipped was delivered to various job customer job sites on time Facilitated various delivery methods including rail, boat, ground or air transportation using the provider's software systems to manage material tracking and assist with planning and scheduling.</li> <li> Assisted in obtaining necessary transportation permits for inbound and outbound cargo, as required to facilitate timely logistics processing.</li> <li> Coded, and prepared proper paperwork for method of shipment.</li> <li> Ensured that materials were shipped in the most timely and efficient manner according to document processes.</li> <li> Planned the transportation route and payload, selecting the mode of transportation, tendering the order for transportation, and tracking the shipment from pick up through delivery, while maintaining cost compliance, freight savings, and adherence to service and contractual requirements.</li> <li> Consolidated fragmented loads to achieve freight savings while complying with service and contractual requirements.</li> <li> Initiated overcharge/undercharge freight bill claims with carriers and tracked reconciliation of the same per regulatory standards, Prepared and updated daily and monthly logistics schedules to assure deliveries, coordinating material deliveries suppliers and customers Provided internal and external reports as required.</li> <li> Negotiated all contracts with freight carriers including barge, airlines, container, and foreign ports.</li> <li> Conducted staff meetings, Managed all special projects.</li> <li> Knowledge of international freight transactions, customer requirements &amp; commercial shipping terms enabled a role as Global Oil Spill coordinator.</li> <li> Assisted in the administration of supply agreements for rail, barge, and truck carriers.</li> <li> Ensured compliance with all state, federal, environmental, safety, and hazardous waste regulations.</li> <li> 1 | Page.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1040430096_4_693615117" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1040430096JTIT4"> Investment Recovery Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1040430096COMP4" itemprop="name"> </span> <span class="joblocation jobcity" id="1040430096JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1040430096JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1040430096JDES4" itemprop="description"> <ul> <li> Optimized return on investment of surplus, obsolete or idle equipment through reuse, trade or sell on the world market via: Management of global investment recovery and asset rationalization strategies.</li> <li> Managed a company-wide program for the identification and redeployment equipment.</li> <li> Developed and managed processes for bid auctions, private or negotiated sales for divestiture of surplus equipment.</li> <li> Performed bid evaluations and recommendations for awarding contracts.</li> <li> Developed methodology and standards to calculate or quickly determine: Fair market value Rationalization options Asset evaluation Business cases to optimize the financial return on the disposition of company assets Department performance metrics and industry "best practices".</li> <li> Developed and managed relationships with third party vendors to minimize costs associated with rebuilding, repairing, or disposing of surplus assets.</li> <li> Developed procedures to protect company's surplus equipment for compliance with Sarbanes Oxley and internal audit requirements regarding the sale and transfer of surplus assets.</li> <li> Tracked all costs associated with the identification, tracking and redeployment of all surplus or idle equipment.</li> <li> Managed surplus equipment database ensuring data integrity and accuracy of asset transfers sales revenue.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1040430097" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1040430097"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430097_1_693615118" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1040430097GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1040430097DGRE1" itemprop="name"> Bachelors</span> <span> : </span> <span class="programline" id="1040430097STUY1"> Business Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1040430097SCHO1" itemprop="name"> LeTourneau University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1040430097SCIT1"> </span> <span class="joblocation jobstate" id="1040430097SSTA1"> State</span> <span class="joblocation jobstate" id="1040430097SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1040430097FRFM1"> Business Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1040430097_2_693615119" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1040430097GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1040430097DGRE2" itemprop="name"> Houston Graduate School of Theology, Houston- M-Divinity &amp; Homiletics Communications</span> <span class="programline" id="1040430097STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="1040430097FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1040430105" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1040430105"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430105_1_693615120" style="padding-top:0px;"> <div class="field singlecolumn" id="1040430105FRFM1"> business development, business planning, hazardous waste, internal audit, logistics, mentoring, procurement, repairing, risk management, sales, Sarbanes Oxley, scheduling, strategic sourcing, supplier management, vendor management</div> </div> </div> <div class="section" id="SECTION_AFIL1040430106" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1040430106"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1040430106_1_693615121" style="padding-top:0px;"> <div class="field singlecolumn" id="1040430106FRFM1"> Expert in Human Capital Management Consultancy Development Strategic Partnerships *Entrepreneurial Leadership, Project Management AND Business Development *Executive Training and Development Workshop/Seminar Design and Facilitation Revenue Enhancement</div> </div> </div> </div>

CONSULTANT

LEASING CONSULTANT Summary To attain a position with a client and team oriented business that promotes my customer service aptitude while expanding company-wide knowledge to meet office oriented goals. Experience Leasing Consultant Jan 2016 to Current Company Name － City , State   Associated with the leasing of vacant units in the property to help ensure a high occupancy rate and assisting in customer service, and resident retention of current residents.   Assist in daily inspections and upkeep models and target units, ensuring they are presentable and ready to show to prospective residents. ·      Perform duties associated with the rental of apartments, deal closing for renewals, and off-site marketing. Process rental applications and complete related forms, verify all information in rental applications. Obtain and review applicants credit report for review and final approval of the Resident Manager.     Record traffic sheets, guest cards, and/or daily reports updated of leasing activity such as inquiries, appointments, rentals, intent to vacate notices, move-ins, and move-outs.    Assist in maintaining required inventories for community supplies and equipment.     Assist in maintaining up-to-date and accurate reports and completing all reports as requested by Resident Manager and/or Corporate Office.    Collect and handle rents and deposits. Prepares rent receipts.    Handle resident concerns in the absence of Resident Manager or Assistant Manager.    Project a professional image by meeting all Company Standards.                          Leasing Specialist Jan 2014 to Jan 2016 Company Name － City , State Interviews prospective tenants and records information to ascertain needs and qualifications. Tours prospects to vacant/model apartments, discusses size and layout of rooms, available amenities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease. Conducts outreach marketing on a weekly basis including outreach to shopping centers, stores, and other businesses within the local area. Enters all traffic (walk-ins, emails, phone calls, leads) into Yardi as well as follow up on all inquiries regarding current and future unit availability. Completes lease form or agreement and collects rental deposit. Inspects condition of units prior to move-in to ensure they are clean of debris and meet company standards. Enter work orders and submit service requests to maintenance personnel for follow up and completion. Compiles listings of available rental property. Composes and posts vacancy advertisements on Craigslist at least 4 daily. Leasing Specialist Jan 2011 to Jan 2014 Company Name － City , State Greet prospects and qualify by covering all criteria (Ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. File own guest cards and maintain according to established procedures. Inspect models and available "market ready" communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing. Update availability report, process applications for approvals. i.e., credit check, rental history, etc.) Submit application for final approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. Secure new resident signature(s) on appropriate paperwork prior to move-in. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Assist in the implementation of company marketing plans as needed. Represent the company in a professional manner at all the times. Sales Associate/ Cashier Jan 2010 to Jan 2011 Company Name － City , State Ensure customer service in the #1 priority. Effectively supervise that sales floor to ensure customer/ associate awareness of all times. Understand and create awareness of the factors to impact sales volume. Maintain contact with all clients to ensure high levels of Clients Satisfaction. Demonstrate ability to interact and cooperate with all company employees. Build trust, value others, communicate effectively, drive execution, foster innovation, focus in the customer, collaborate with others, solve problems creatively and demonstrate high integrity. Maintain professional internal and external relationships that meet company core values. Proactively establish and maintain effective working team relationships with all support departments. Leasing Consultant Jun 2016 to Current Company Name － City , State ·      Associated with the leasing of vacant units in the property to help ensure a high occupancy rate and assisting in customer service, and resident retention of current residents. ·      Assist in daily inspections and upkeep models and target units, ensuring they are presentable and ready to show to prospective residents. ·      Perform duties associated with the rental of apartments, deal closing for renewals, and off-site marketing. ·      Process rental applications and complete related forms, verify all information in rental applications. Obtain and review applicants credit report for review and final approval of the Resident Manager. ·      Record traffic sheets, guest cards, and/or daily reports updated of leasing activity such as inquiries, appointments, rentals, intent to vacate notices, move-ins, and move-outs. ·      Assist in maintaining required inventories for community supplies and equipment. ·      Assist in maintaining up-to-date and accurate reports and completing all reports as requested by Resident Manager and/or Corporate Office. ·      Collect and handle rents and deposits. Prepares rent receipts. ·      Handle resident concerns in the absence of Resident Manager or Assistant Manager. ·      Project a professional image by meeting all Company Standards.                            Education and Training Associate of Arts , Tourism, Convention, and Event Planner Current College of Southern Nevada － City , State Languages English (Read, Write, Speak) Spanish (Read, Write, Speak) Computer Skills Microsoft Word                         Microsoft Power Point                                                 Microsoft Excel                                                 Windows Vista                                                 Windows 7                                                 Yardi Voyager                                                 Real Page                                                 On-Site                                                 MRI                                                 Adobe Photoshop

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1028899463" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1028899463_1_684524054" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="1028899463FNAM1"> </span> <span> </span> <span class="field" id="1028899463LNAM1"> LEASING CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1028899473" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1028899473"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1028899473_1_684524062" style="padding-top:0px;"> <div class="field singlecolumn" id="1028899473FRFM1"> To attain a position with a client and team oriented business that promotes my customer service aptitude while expanding company-wide knowledge to meet office oriented goals.</div> </div> </div> <div class="section" id="SECTION_EXPR1028899465" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1028899465"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1028899465_1_684524056" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1028899465JTIT1"> Leasing Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1028899465JSTD1"> Jan 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1028899465EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1028899465COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1028899465JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899465JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1028899465JDES1" itemprop="description"> <ul> <li>   Associated with the leasing of vacant units in the property to help ensure a high occupancy rate and assisting in customer service, and resident retention of current residents. </li> </ul> <ul> <li>   Assist in daily inspections and upkeep models and target units, ensuring they are presentable and ready to show to prospective residents. ·      Perform duties associated with the rental of apartments, deal closing for renewals, and off-site marketing.</li> </ul> <ul> <li> Process rental applications and complete related forms, verify all information in rental applications. Obtain and review applicants credit report for review and final approval of the Resident Manager. </li> </ul> <ul> <li>     Record traffic sheets, guest cards, and/or daily reports updated of leasing activity such as inquiries, appointments, rentals, intent to vacate notices, move-ins, and move-outs.</li> </ul> <ul> <li>    Assist in maintaining required inventories for community supplies and equipment.</li> </ul> <ul> <li>     Assist in maintaining up-to-date and accurate reports and completing all reports as requested by Resident Manager and/or Corporate Office.</li> </ul> <ul> <li>    Collect and handle rents and deposits. Prepares rent receipts. </li> </ul> <ul> <li>    Handle resident concerns in the absence of Resident Manager or Assistant Manager. </li> </ul> <ul> <li>    Project a professional image by meeting all Company Standards.                          </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1028899465_2_684524057" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1028899465JTIT2"> Leasing Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1028899465JSTD2"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1028899465EDDT2"> Jan 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1028899465COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1028899465JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899465JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1028899465JDES2" itemprop="description"> <ul> <li> Interviews prospective tenants and records information to ascertain needs and qualifications.</li> <li> Tours prospects to vacant/model apartments, discusses size and layout of rooms, available amenities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.</li> <li> Conducts outreach marketing on a weekly basis including outreach to shopping centers, stores, and other businesses within the local area.</li> <li> Enters all traffic (walk-ins, emails, phone calls, leads) into Yardi as well as follow up on all inquiries regarding current and future unit availability.</li> <li> Completes lease form or agreement and collects rental deposit.</li> <li> Inspects condition of units prior to move-in to ensure they are clean of debris and meet company standards.</li> <li> Enter work orders and submit service requests to maintenance personnel for follow up and completion.</li> <li> Compiles listings of available rental property.</li> <li> Composes and posts vacancy advertisements on Craigslist at least 4 daily.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1028899465_3_684524058" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1028899465JTIT3"> Leasing Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1028899465JSTD3"> Jan 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1028899465EDDT3"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1028899465COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1028899465JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899465JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1028899465JDES3" itemprop="description"> <ul> <li> Greet prospects and qualify by covering all criteria (Ask questions; utilize completed guest cards, etc.).</li> <li> Immediately record all telephone and in-person visits on appropriate reports.</li> <li> File own guest cards and maintain according to established procedures.</li> <li> Inspect models and available "market ready" communicate related service needs to Property Manager.</li> <li> Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating.</li> <li> Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing.</li> <li> Update availability report, process applications for approvals.</li> <li> i.e., credit check, rental history, etc.) Submit application for final approval.</li> <li> Follow up with applicant regarding status.</li> <li> Ensure apartment is ready for resident to move-in on agreed date.</li> <li> Immediately follow-up on prospects that did not close and attempt to close sale again.</li> <li> Secure new resident signature(s) on appropriate paperwork prior to move-in.</li> <li> Assist in monitoring renewals.</li> <li> Distribute and follow-up on renewal notices.</li> <li> Monitor advertising effectiveness.</li> <li> Gather information about market competition in the area and file.</li> <li> Assist in the implementation of company marketing plans as needed.</li> <li> Represent the company in a professional manner at all the times.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1028899465_4_684524059" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1028899465JTIT4"> Sales Associate/ Cashier</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1028899465JSTD4"> Jan 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1028899465EDDT4"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1028899465COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1028899465JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899465JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1028899465JDES4" itemprop="description"> <ul> <li> Ensure customer service in the #1 priority.</li> <li> Effectively supervise that sales floor to ensure customer/ associate awareness of all times.</li> <li> Understand and create awareness of the factors to impact sales volume.</li> <li> Maintain contact with all clients to ensure high levels of Clients Satisfaction.</li> <li> Demonstrate ability to interact and cooperate with all company employees.</li> <li> Build trust, value others, communicate effectively, drive execution, foster innovation, focus in the customer, collaborate with others, solve problems creatively and demonstrate high integrity.</li> <li> Maintain professional internal and external relationships that meet company core values.</li> <li> Proactively establish and maintain effective working team relationships with all support departments.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1028899465_5_684527293" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1028899465JTIT5"> Leasing Consultant </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1028899465JSTD5"> Jun 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1028899465EDDT5"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1028899465COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1028899465JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899465JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1028899465JDES5" itemprop="description"> <div> ·      Associated with the leasing of vacant units in the property to help ensure a high occupancy rate and assisting in customer service, and resident retention of current residents.</div> <div> ·      Assist in daily inspections and upkeep models and target units, ensuring they are presentable and ready to show to prospective residents. ·      Perform duties associated with the rental of apartments, deal closing for renewals, and off-site marketing. </div> <div> ·      Process rental applications and complete related forms, verify all information in rental applications. Obtain and review applicants credit report for review and final approval of the Resident Manager. </div> <div> ·      Record traffic sheets, guest cards, and/or daily reports updated of leasing activity such as inquiries, appointments, rentals, intent to vacate notices, move-ins, and move-outs. </div> <div> ·      Assist in maintaining required inventories for community supplies and equipment. </div> <div> ·      Assist in maintaining up-to-date and accurate reports and completing all reports as requested by Resident Manager and/or Corporate Office. </div> <div> ·      Collect and handle rents and deposits. Prepares rent receipts. </div> <div> ·      Handle resident concerns in the absence of Resident Manager or Assistant Manager. </div> <div> ·      Project a professional image by meeting all Company Standards.                           </div> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1028899467" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1028899467"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1028899467_1_684524061" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1028899467DGRE1" itemprop="name"> Associate of Arts</span> <span> , </span> <span class="programline" id="1028899467STUY1"> Tourism, Convention, and Event Planner</span> <span class="datesWrapper"> <span class="jobdates" id="1028899467GRYR1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1028899467SCHO1" itemprop="name"> College of Southern Nevada</span> <span> － </span> <span class="joblocation jobcity" id="1028899467SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1028899467SSTA1"> State</span> <span class="joblocation jobstate" id="1028899467SCNT1"> </span> </span> <span class="field" id="1028899467FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_LANG1028899474" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG1028899474"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1028899474_1_684524063" style="padding-top:0px;"> <div class="field singlecolumn" id="1028899474FRFM1"> <ul> <li> English (Read, Write, Speak) </li> </ul> <ul> <li> Spanish (Read, Write, Speak)</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL1028899476" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1028899476"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1028899476_1_684526420" style="padding-top:0px;"> <div class="field singlecolumn" id="1028899476FRFM1"> <ul> <li> Microsoft Word                         </li> <li> Microsoft Power Point                                                 </li> <li> Microsoft Excel                                                 </li> <li> Windows Vista                                                 </li> <li> Windows 7                                                 </li> <li> Yardi Voyager                                                 </li> <li> Real Page                                                 </li> <li> On-Site                                                 </li> <li> MRI                                                 </li> <li> Adobe Photoshop</li> </ul> </div> </div> </div> </div>

CONSULTANT

MARKETING CONSULTANT Summary Value Creator, Marketing Executive:  Versatile strategic leader with over 15 years in corporate marketing, business development, and account management for Fortune 1000, niche, and start-up companies. Success in healthcare, technology, automotive, retail, and consumer-packaged goods. Proven ability to grow revenues and brand loyalty in B2C and B2B markets with innovative campaigns and targeted marketing programs.  Contributor to team leader with experience over million-dollar budgets. Entrepreneur mindset creative and analytical skills for measurable impact. BBA in Marketing and MBA in Management. Skills Strategic Planning Forecasting, Budgets, & P & L Brand & Product Management Channel Strategies Lead Generation Account Management Complex Selling Software & Technology Manufacturing Sourcing Sales Enablement Business Competitive Analysis Market Research New Product Development Packaging Creative/Design Content & Communications Social Media & Digital Events Project Management, Vendor Management CRM & Automation Apps Call Center & Telemarketing Experience Marketing Consultant May 2011 to Current Company Name － City , State Marketing services and consulting working with diverse companies in healthcare and technology. Client roles vary as Consultant, Contractor, and Employee in marketing leadership and managing all areas of the marketing function and resources. Experience focuses in corporate, startups and individuals seeking to thrive including:. Marketing Director/Consultant April 2015 to December 2016 Company Name － City , State Increased profits by 60% in one year through restructure of business line. A B2B technology & healthcare solutions provider and VAR for GE Imaging reporting to matrix executive leadership Oversaw marketing for three divisions to support revenue pipeline across diverse vertical markets. Key focus in targeting independent hospitals, clinics, physicians with bundled implementation, software, and managed IT. Develop marketing function and oversee telemarketing team campaigns. Lead facilitator of GE Imaging IT marketing plan including demand generation, brand development, and marketing communication initiatives; utilizing Salesforce, Autotask, WordPress, and Project management practices. Developed content for digital and traditional including presentations, customer stories, video, blog, emails, and website. Managed multiple events across vertical markets in business and healthcare supporting reseller channel strategies and new brand and product packaging, establishing launch programs, brand standards, calendar, and action plans. Sr. Director, Marketing June 2014 to December 2015 Company Name － City , State A B2B healthcare informatics solutions for Employers and Payers; reporting to President/Cofounder (company sold) Developed brand and UX experience for two new technology platforms: functionality, design, and positioning: $6M target. Oversee communications, brand standards, and proposals for consulting services, and diagnostic reports coordinating team. Created weekly blog strategy: establish calendar, targets, and authors to drive leads, SEO, and content. Manage public relations including media, press releases, and distribution to target industry contacts. Initiated email campaigns, webinars, and social media entry to build brand via targeted campaigns for lead generation and other content including whitepapers. Initiated CRM evaluation and selection to build-out system for contacts, leads tracking, and email integration. Developed rebranding plan to establish primary and secondary brands for current and new products including competitive analysis, positioning, market research, testing, naming, product roadmap, segmentation, and identity creation. Developed 2015 marketing plan, calendar & budget to generate $1M in organic growth across the largest 750 plan sponsors. Manage more than 45 branded events including sponsorship and exhibits working with the national and regional industry groups, AHIP, AMCP, World at Work, SALGBA and other national industry organizations reaching health plans and sponsors. Developed new brand website strategy w/ engagement tools, content, and rebranding launching in 6 weeks. Marketing Director/Consultant January 2013 to May 2014 Company Name － City , State National leader in hospital revenue cycle solutions; reported to President (company-wide cost reductions). Launched new brand/solution with identify creation, brand standards, outbound messages, events, websites, and campaigns to market to transition customer base and build >$1M in new revenue, YR1. Developed annual marketing plan/budget for hospital markets with PR, >20 new events, and sponsorships working with HFMA, AAHAM, & NAHAM at the local/regional/national levels. Managed vendors & reduce spend over $50K. Led market position to generate >$50M in qualified funnel of 2014 revenue; tracking 400% in organic sales and 75% referral. Injected culture for optimism with brand revamp, Peer Review award, and an external focus on communications, creative tools. Rebuilt corporate and patient-facing websites, Facebook, and LinkedIn tracking metrics and content for SEO & SEM to manage MRA voice and offset competitors' inroads. Revamped patient communications to present positioning of patient advocacy with letters, portal, call center, and POS. Developed first annual Customer Satisfaction Survey achieving 30% participation and delivery to >200 hospital leaders. Director of Marketing & Executive Team Member May 2011 to January 2013 Company Name － City , State A B2B healthcare IT & RCM start-up for physicians/medical groups; company folded after two years; reported to CEO Targeted physicians in 28 states/35 specialties converting customers for EHR licenses and revenue cycle management services. ​Developed new software launch for revenue cycle including brand strategy, digital promotion, user events, and PR: $1M YR1. Facilitated over 25 trade show events per year supporting national, regional and community initiatives. Rebranded practice management software and services transitioning over 300 independent practices to new solution. Established new US lead-gen team for US including CRM, market data, reporting and talent for 25% of revenue pipeline. Launched new website design and related communication strategies; developed advertising, trade events and public relations. Built a social media strategy including key sites, blog, ad words, PPC, SEO, and content development to build leads and traffic. Established marketing intelligence function across 300,000 physicians; defined key targets by specialties and campaigns for each; analyzed engagement, pipeline, and market trends using CRM, research, and satisfaction studies. Managed a team of 10 including lead-gen specialists and outsourced vendors; member of the Executive team. Director of Marketing & Executive Team Member November 2008 to May 2011 Company Name － City , State Aftermarket auto parts distributor/retailer, $2B for B2B/B2C; reported to General Manager/Corporate VP (recruited by new startup 31% sales increase and >$48M in 2010. Managed more than 100 trade and association events across North America. Relaunched brand with new positioning strategy leveraging market research and equity with entirely new website, ad campaign, and e-marketing vehicles. Stabilized sales to a $37M for 2009. Managed customer relationships working with national retailers and traditional distribution channels to service DIY & DIFM markets supporting over 14,000 store locations in North America; created unique marketing support for US and Canada. Initiated a business review and strategic plan for the largest retail customer (3,400 locations) for market tests, licensing evaluation and new product expansion worth $5M in sales for 2010. Grew business 42% versus 2009. Managed and contributed as executive staff member and reestablished market and sales focus, channel strategies and momentum for new sales organization. Annual budget of >$2M spend with >25 branded customer promotion programs. Channel Marketing Manager April 2006 to September 2008 Company Name － City , State A $150M retail business of $2B FKI Industries; FKI sold to Melrose and liquidated; reported to VP of Marketing (company divested). Strategically managed >$20M in customer merchandising, in-line product and promotion programs for retail national accounts. Created $5M new brand, Designer Collection program to retailers and e-tailors: new products, packaging, promotions, Internet advertising, and merchandising. Led project management, China sourcing, and store rollout. Created new Hickory Hardware brand customer programs including innovative merchandising, lifestyle graphics and messaging, website consumer tools, and packaging upgrades for Menards, Home Depot, Lowe's, CH Briggs: >$50M. Established new corporate New Product Development process and tracking; reduced NPD schedules by 30%. Established and led Lowe's marketing team, hiring resources, setting process, and leading monthly service and product and marketing programs for top customer: $20M annually; 11% in 2007. Managed agencies and vendors to upgrade quality of marketing in strategy, branding graphics, messaging, and communications; achieved first consumer ad campaign including consumer print, HGTV sponsorship, and on-line market place. Conducted market research projects among Pros and DIY consumers to establish branding message & channel differentiation strategies for various products resulting in packaging, promotions, and new web strategy. Sr. Marketing Manager & Consultant September 2004 to April 2006 Company Name － City , State Start-up B2B company in speed clinical trial enrollment, reporting to COO while consulting to area small businesses.  Created start-up marketing and led implementation for brand, sales, channel partners, and marketing with $1M pipeline. Generated $400K in closed contracts in first six months and a $1.2M pipeline targeting pharma, research, and physicians. Strategic Market Manager April 1999 to September 2004 Company Name － City , State Annual sales: $350M A B2B technology services, data, and software division of Reed Elsevier; reported to General Manager/Vice President Responsible for Brand/Product Mgt., Customer Service, Business Development, and Renewal revenues of $2.1M annually. Generated business development revenues of $300K annually through reseller agreements. Directed database software relaunch with emphasis on brand/product repositioning and outsourcing services, 18% growth. Developed annual marketing plans including direct mail, advertising, tradeshows, public relations, product, and sales strategy. Led website redesign and brand relaunch, offering and integrated marketing to multiple target audiences/industry segments. Led acquisition and merger opportunities evaluating market position, financial performance, due diligence and initial interest. Senior Product Manager August 1996 to November 1997 Company Name － City , State Annual sales: $120M A design leader & marketer of gift-wrap, bags, and accessories to retail channels All Occasion Gift Wrap and Accessories. Created revenue of $30M programs for warehouse clubs, mass merchants, and dollar chains. Defined premium gift wrap line and positioning, created brand identity, and launched new product; $1M new business. Grew revenues through private label programs in varying distribution channels; incremental $2M sales. Created three new licensing programs, worked with licensors, creative, and operations resources to develop positioning and product design; launched to field with sell materials, displays, and trade advertising. Led development of merchandising systems including permanent fixtures, promotional displays, and in-store signage. Conducted quantitative research to evaluate 200 seasonal designs, select sku's, and create positioning and market materials. Brand Manager October 1990 to July 1996 Company Name － City , State Annual sales: $400M for Berol business, promoted to Sharpie Brand Manager: >$150M sales; Accessories, Art, Writing Products Manager $7OM sales; Product Manager: Berol Writing/Office Products: $18M sales; Asst. Product Manager: Art/Writing Products $80M sales. Managed $3M brand marketing budget on annual basis and tracked monthly; delivered multi-business plans on budget. Identified and analyzed P & L objectives, cost requirements, market pricing, and business opportunities. Redefined core brand, created positioning, redesigned products, and launched to market. Increased sales 27%. Generated new distribution in five top retailers: $2M incremental sales via national communications campaign to build sales. Branded import line, set quality standards, and implemented marketing for redefined target segment. Reversed 10% decline. Created intriguing print campaigns for national market with limited budget and timing; $500K budget for teen product line. Conducted quantitative research to evaluate 200 seasonal designs, select sku's, and create positioning and market materials. Identified national tie-in partners to reduce print campaign costs, increase reach, and capture multiple audiences. Managed advertising/P.R. agencies and budgets; set objectives, approved media plans, and conducted reviews. Initiated and delivered $150K 3-phase direct mail campaign target to segmented art consumers involving national tie-in partners, product sampling, incentives, and communication reaching 80% of the national market. Supervised brand team; managed priorities, development, and marketing projects with daily and annual assignments. Education and Training Inbound Marketing , 2017 Hubspot Academy － City , State Strategy Facilitation Certification , 2010 Leadership Strategies Group － City , State Master of Business Administration : Management Belmont University － City , State Management Completed degree while keeping full-time career position Marketing University of Kentucky － City , State Earned 75% of expenses, Senior Woman of the Year Finalist, Who's Who Professional Development Courses: Branding and Identity Development, Internet Marketing, Customer Centric Selling, Web Site Design & Marketing, How to Manage People, Dale Carnegie Leadership Course, Creating Effective Promotions, Leadership Development, Driving Innovation, Advanced in Microsoft Office Suite, Writing Effective Copy, Leading Teams & Diverse Personalities, P & G Leadership Writing Technology: Microsoft Office Suite 2013: Word, Excel, PowerPoint, Publisher, Project; Constant Contact and Emma; Survey Monkey; Salesforce, Dynamics; knowledge of Hubspot, Hootsuite, Eloqua, Marketo, InDesign, Photoshop, Illustrator, HTML, and Software Life Cycle & Project Management programs.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1023384108" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1023384108_1_680443358" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1023384108FNAM1"> </span> <span> </span> <span class="field" id="1023384108LNAM1"> MARKETING CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1023384112" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM1023384112"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023384112_1_680443376" style="padding-top:0px;"> <div class="field singlecolumn" id="1023384112FRFM1"> <strong> Value Creator, Marketing Executive:</strong>  Versatile strategic leader with over 15 years in corporate marketing, business development, and account management for Fortune 1000, niche, and start-up companies. Success in healthcare, technology, automotive, retail, and consumer-packaged goods. Proven ability to grow revenues and brand loyalty in B2C and B2B markets with innovative campaigns and targeted marketing programs.  Contributor to team leader with experience over million-dollar budgets. Entrepreneur mindset creative and analytical skills for measurable impact. BBA in Marketing and MBA in Management.</div> </div> </div> <div class="section" id="SECTION_HILT1023384113" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT1023384113"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023384113_1_680443377" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="1023384113SKC11"> <ul> <li> Strategic Planning</li> <li> Forecasting, Budgets, &amp; P &amp; L</li> <li> Brand &amp; Product Management</li> <li> Channel Strategies</li> <li> Lead Generation</li> <li> Account Management</li> <li> Complex Selling</li> <li> Software &amp; Technology</li> <li> Manufacturing</li> <li> Sourcing</li> <li> Sales Enablement</li> </ul> </td> <td class="field twocol_2 charspace" id="1023384113SKC21"> <ul> <li> Business Competitive Analysis</li> <li> Market Research</li> <li> New Product Development</li> <li> Packaging</li> <li> Creative/Design</li> <li> Content &amp; Communications</li> <li> Social Media &amp; Digital </li> <li> Events </li> <li> Project Management, Vendor Management</li> <li> CRM &amp; Automation Apps</li> <li> Call Center &amp; Telemarketing</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1023384110" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR1023384110"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023384110_1_680443360" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT1"> Marketing Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD1"> May 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES1" itemprop="description"> <ul> <li> Marketing services and consulting working with diverse companies in healthcare and technology.</li> <li> Client roles vary as Consultant, Contractor, and Employee in marketing leadership and managing all areas of the marketing function and resources.</li> <li> Experience focuses in corporate, startups and individuals seeking to thrive including:.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_2_680443361" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT2"> Marketing Director/Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD2"> April 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT2"> December 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES2" itemprop="description"> <p> <span class=""> Increased profits by 60% in one year through restructure of business line. </span> A B2B technology &amp; healthcare solutions provider and VAR for GE Imaging reporting to matrix executive leadership Oversaw marketing for three divisions to support revenue pipeline across diverse vertical markets.</p> <ul> <li> Key focus in targeting independent hospitals, clinics, physicians with bundled implementation, software, and managed IT.</li> <li> Develop marketing function and oversee telemarketing team campaigns.</li> <li> Lead facilitator of GE Imaging IT marketing plan including demand generation, brand development, and marketing communication initiatives; utilizing Salesforce, Autotask, WordPress, and Project management practices.</li> <li> Developed content for digital and traditional including presentations, customer stories, video, blog, emails, and website.</li> <li> Managed multiple events across vertical markets in business and healthcare supporting reseller channel strategies and new brand and product packaging, establishing launch programs, brand standards, calendar, and action plans.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_3_680443362" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT3"> Sr. Director, Marketing</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD3"> June 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT3"> December 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES3" itemprop="description"> <p style="text-align: left;"> A B2B healthcare informatics solutions for Employers and Payers; reporting to President/Cofounder (company sold) Developed brand and UX experience for two new technology platforms: functionality, design, and positioning: $6M target.</p> <ul> <li> Oversee communications, brand standards, and proposals for consulting services, and diagnostic reports coordinating team.</li> <li> Created weekly blog strategy: establish calendar, targets, and authors to drive leads, SEO, and content.</li> <li> Manage public relations including media, press releases, and distribution to target industry contacts.</li> <li> Initiated email campaigns, webinars, and social media entry to build brand via targeted campaigns for lead generation and other content including whitepapers.</li> <li> Initiated CRM evaluation and selection to build-out system for contacts, leads tracking, and email integration.</li> <li> Developed rebranding plan to establish primary and secondary brands for current and new products including competitive analysis, positioning, market research, testing, naming, product roadmap, segmentation, and identity creation.</li> <li> Developed 2015 marketing plan, calendar &amp; budget to generate $1M in organic growth across the largest 750 plan sponsors.</li> <li> Manage more than 45 branded events including sponsorship and exhibits working with the national and regional industry groups, AHIP, AMCP, World at Work, SALGBA and other national industry organizations reaching health plans and sponsors.</li> <li> Developed new brand website strategy w/ engagement tools, content, and rebranding launching in 6 weeks.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_4_680443363" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT4"> Marketing Director/Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD4"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT4"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES4" itemprop="description"> <p> National leader in hospital revenue cycle solutions; reported to President (company-wide cost reductions).</p> <ul> <li> Launched new brand/solution with identify creation, brand standards, outbound messages, events, websites, and campaigns to market to transition customer base and build &gt;$1M in new revenue, YR1.</li> <li> Developed annual marketing plan/budget for hospital markets with PR, &gt;20 new events, and sponsorships working with HFMA, AAHAM, &amp; NAHAM at the local/regional/national levels.</li> <li> Managed vendors &amp; reduce spend over $50K.</li> <li> Led market position to generate &gt;$50M in qualified funnel of 2014 revenue; tracking 400% in organic sales and 75% referral.</li> <li> Injected culture for optimism with brand revamp, Peer Review award, and an external focus on communications, creative tools.</li> <li> Rebuilt corporate and patient-facing websites, Facebook, and LinkedIn tracking metrics and content for SEO &amp; SEM to manage MRA voice and offset competitors' inroads.</li> <li> Revamped patient communications to present positioning of patient advocacy with letters, portal, call center, and POS.</li> <li> Developed first annual Customer Satisfaction Survey achieving 30% participation and delivery to &gt;200 hospital leaders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_5_680443364" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT5"> Director of Marketing &amp; Executive Team Member</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD5"> May 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT5"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES5" itemprop="description"> <p> A B2B healthcare IT &amp; RCM start-up for physicians/medical groups; company folded after two years; reported to CEO Targeted physicians in 28 states/35 specialties converting customers for EHR licenses and revenue cycle management services.</p> <ul> <li> ​Developed new software launch for revenue cycle including brand strategy, digital promotion, user events, and PR: $1M YR1.</li> <li> Facilitated over 25 trade show events per year supporting national, regional and community initiatives.</li> <li> Rebranded practice management software and services transitioning over 300 independent practices to new solution.</li> <li> Established new US lead-gen team for US including CRM, market data, reporting and talent for 25% of revenue pipeline.</li> <li> Launched new website design and related communication strategies; developed advertising, trade events and public relations.</li> <li> Built a social media strategy including key sites, blog, ad words, PPC, SEO, and content development to build leads and traffic.</li> <li> Established marketing intelligence function across 300,000 physicians; defined key targets by specialties and campaigns for each; analyzed engagement, pipeline, and market trends using CRM, research, and satisfaction studies.</li> <li> Managed a team of 10 including lead-gen specialists and outsourced vendors; member of the Executive team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_6_680443365" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT6"> Director of Marketing &amp; Executive Team Member</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD6"> November 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT6"> May 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES6" itemprop="description"> <p> Aftermarket auto parts distributor/retailer, $2B for B2B/B2C; reported to General Manager/Corporate VP (recruited by new startup 31% sales increase and &gt;$48M in 2010.</p> <ul> <li> Managed more than 100 trade and association events across North America.</li> <li> Relaunched brand with new positioning strategy leveraging market research and equity with entirely new website, ad campaign, and e-marketing vehicles.</li> <li> Stabilized sales to a $37M for 2009.</li> <li> Managed customer relationships working with national retailers and traditional distribution channels to service DIY &amp; DIFM markets supporting over 14,000 store locations in North America; created unique marketing support for US and Canada.</li> <li> Initiated a business review and strategic plan for the largest retail customer (3,400 locations) for market tests, licensing evaluation and new product expansion worth $5M in sales for 2010.</li> <li> Grew business 42% versus 2009.</li> <li> Managed and contributed as executive staff member and reestablished market and sales focus, channel strategies and momentum for new sales organization.</li> <li> Annual budget of &gt;$2M spend with &gt;25 branded customer promotion programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_7_680443367" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT7"> Channel Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD7"> April 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT7"> September 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES7" itemprop="description"> <p> A $150M retail business of $2B FKI Industries; FKI sold to Melrose and liquidated; reported to VP of Marketing (company divested).</p> <ul> <li> Strategically managed &gt;$20M in customer merchandising, in-line product and promotion programs for retail national accounts.</li> <li> Created $5M new brand, Designer Collection program to retailers and e-tailors: new products, packaging, promotions, Internet advertising, and merchandising.</li> <li> Led project management, China sourcing, and store rollout.</li> <li> Created new Hickory Hardware brand customer programs including innovative merchandising, lifestyle graphics and messaging, website consumer tools, and packaging upgrades for Menards, Home Depot, Lowe's, CH Briggs: &gt;$50M.</li> <li> Established new corporate New Product Development process and tracking; reduced NPD schedules by 30%.</li> <li> Established and led Lowe's marketing team, hiring resources, setting process, and leading monthly service and product and marketing programs for top customer: $20M annually; 11% in 2007.</li> <li> Managed agencies and vendors to upgrade quality of marketing in strategy, branding graphics, messaging, and communications; achieved first consumer ad campaign including consumer print, HGTV sponsorship, and on-line market place.</li> <li> Conducted market research projects among Pros and DIY consumers to establish branding message &amp; channel differentiation strategies for various products resulting in packaging, promotions, and new web strategy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_8_680443368" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT8"> Sr. Marketing Manager &amp; Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD8"> September 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT8"> April 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES8" itemprop="description"> <p> Start-up B2B company in speed clinical trial enrollment, reporting to COO while consulting to area small businesses. </p> <ul> <li> Created start-up marketing and led implementation for brand, sales, channel partners, and marketing with $1M pipeline.</li> <li> Generated $400K in closed contracts in first six months and a $1.2M pipeline targeting pharma, research, and physicians.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_9_680443369" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT9"> Strategic Market Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD9"> April 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT9"> September 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES9" itemprop="description"> <ul> <li> Annual sales: $350M A B2B technology services, data, and software division of Reed Elsevier; reported to General Manager/Vice President Responsible for Brand/Product Mgt., Customer Service, Business Development, and Renewal revenues of $2.1M annually.</li> <li> Generated business development revenues of $300K annually through reseller agreements.</li> <li> Directed database software relaunch with emphasis on brand/product repositioning and outsourcing services, 18% growth.</li> <li> Developed annual marketing plans including direct mail, advertising, tradeshows, public relations, product, and sales strategy.</li> <li> Led website redesign and brand relaunch, offering and integrated marketing to multiple target audiences/industry segments.</li> <li> Led acquisition and merger opportunities evaluating market position, financial performance, due diligence and initial interest.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_10_680443370" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT10"> Senior Product Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD10"> August 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT10"> November 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP10" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES10" itemprop="description"> <ul> <li> Annual sales: $120M A design leader &amp; marketer of gift-wrap, bags, and accessories to retail channels All Occasion Gift Wrap and Accessories.</li> <li> Created revenue of $30M programs for warehouse clubs, mass merchants, and dollar chains.</li> <li> Defined premium gift wrap line and positioning, created brand identity, and launched new product; $1M new business.</li> <li> Grew revenues through private label programs in varying distribution channels; incremental $2M sales.</li> <li> Created three new licensing programs, worked with licensors, creative, and operations resources to develop positioning and product design; launched to field with sell materials, displays, and trade advertising.</li> <li> Led development of merchandising systems including permanent fixtures, promotional displays, and in-store signage.</li> <li> Conducted quantitative research to evaluate 200 seasonal designs, select sku's, and create positioning and market materials.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384110_11_680443371" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1023384110JTIT11"> Brand Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1023384110JSTD11"> October 1990</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1023384110EDDT11"> July 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1023384110COMP11" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1023384110JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384110JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1023384110JDES11" itemprop="description"> <p> Annual sales: $400M for Berol business, promoted to Sharpie Brand Manager: &gt;$150M sales; Accessories, Art, Writing Products Manager $7OM sales; Product Manager: Berol Writing/Office Products: $18M sales; Asst. Product Manager: Art/Writing Products $80M sales.</p> <ul> <li> Managed $3M brand marketing budget on annual basis and tracked monthly; delivered multi-business plans on budget.<br/> </li> <li> Identified and analyzed P &amp; L objectives, cost requirements, market pricing, and business opportunities.</li> <li> Redefined core brand, created positioning, redesigned products, and launched to market. Increased sales 27%.</li> <li> Generated new distribution in five top retailers: $2M incremental sales via national communications campaign to build sales.</li> <li> Branded import line, set quality standards, and implemented marketing for redefined target segment. Reversed 10% decline.</li> <li> Created intriguing print campaigns for national market with limited budget and timing; $500K budget for teen product line.</li> <li> Conducted quantitative research to evaluate 200 seasonal designs, select sku's, and create positioning and market materials.</li> <li> Identified national tie-in partners to reduce print campaign costs, increase reach, and capture multiple audiences.</li> <li> Managed advertising/P.R. agencies and budgets; set objectives, approved media plans, and conducted reviews.</li> <li> Initiated and delivered $150K 3-phase direct mail campaign target to segmented art consumers involving national tie-in partners, product sampling, incentives, and communication reaching 80% of the national market.</li> <li> Supervised brand team; managed priorities, development, and marketing projects with daily and annual assignments.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1023384111" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC1023384111"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023384111_1_680443372" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1023384111DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1023384111STUY1"> Inbound Marketing</span> <span> , </span> <span class="jobdates" id="1023384111GRYR1"> 2017</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1023384111SCHO1" itemprop="name"> Hubspot Academy</span> <span> － </span> <span class="joblocation jobcity" id="1023384111SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384111SSTA1"> State</span> <span class="joblocation jobstate" id="1023384111SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1023384111FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384111_2_680458527" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1023384111DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1023384111STUY2"> Strategy Facilitation Certification</span> <span> , </span> <span class="jobdates" id="1023384111GRYR2"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1023384111SCHO2" itemprop="name"> Leadership Strategies Group</span> <span> － </span> <span class="joblocation jobcity" id="1023384111SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384111SSTA2"> State</span> <span class="joblocation jobstate" id="1023384111SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1023384111FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384111_3_680443374" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1023384111DGRE3" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="1023384111STUY3"> Management</span> <span class="jobdates" id="1023384111GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1023384111SCHO3" itemprop="name"> Belmont University</span> <span> － </span> <span class="joblocation jobcity" id="1023384111SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384111SSTA3"> State</span> <span class="joblocation jobstate" id="1023384111SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1023384111FRFM3"> Management Completed degree while keeping full-time career position</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023384111_4_680443375" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1023384111DGRE4" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1023384111STUY4"> Marketing</span> <span class="jobdates" id="1023384111GRYR4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1023384111SCHO4" itemprop="name"> University of Kentucky</span> <span> － </span> <span class="joblocation jobcity" id="1023384111SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023384111SSTA4"> State</span> <span class="joblocation jobstate" id="1023384111SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="1023384111FRFM4"> Earned 75% of expenses, Senior Woman of the Year Finalist, Who's Who</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1023384114" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL1023384114"> Professional Development</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023384114_1_680443378" style="padding-top:0px;"> <div class="field singlecolumn" id="1023384114FRFM1"> <ul> <li> Courses: Branding and Identity Development, Internet Marketing, Customer Centric Selling, Web Site Design &amp; Marketing, How to Manage People, Dale Carnegie Leadership Course, Creating Effective Promotions, Leadership Development, Driving Innovation, Advanced in Microsoft Office Suite, Writing Effective Copy, Leading Teams &amp; Diverse Personalities, P &amp; G Leadership Writing</li> </ul> <ul> <li> Technology: Microsoft Office Suite 2013: Word, Excel, PowerPoint, Publisher, Project; Constant Contact and Emma; Survey Monkey; Salesforce, Dynamics; knowledge of Hubspot, Hootsuite, Eloqua, Marketo, InDesign, Photoshop, Illustrator, HTML, and Software Life Cycle &amp; Project Management programs.</li> </ul> </div> </div> </div> </div>

CONSULTANT

DIGITAL MEDIA BUYER Professional Summary Versatile digital marketer bringing Highlights Pay Per Click (PPC) Google Adwords Google Analytics Content Marketing Social Media Marketing - Facebook, LinkedIn, Instagram ROI Reports MS Office - Excel, Word, Powerpoint, Outlook PPC Bid Management Lead Generation Mobile Marketing Video Marketing SproutSocial Hootsuite Marin Software Drupal WordPress HTML Optimizely Landing Page Management A/B Testing Multivariate Testing Content Writing Blogging Experience Company Name City , State Digital Media Buyer 03/2016 to Current Oversees and co-manages PPC campaigns across multiple search engine platforms for three beauty school directory websites. Creates, implements, and manages all organic social profiles and paid social campaigns (Facebook, Instagram, Twitter, Pinterest, etc.) strategies for beauty school directory websites. Organizes and creates monthly blog and photo content for social profiles and blog site. Partners with Creative Director to create original content and to promote new brand across social platforms. Successfully increased brand awareness on Instagram and increased follower growth by over 400% within the first month of managing social account. Attends online and local marketing seminars to actively keep up with industry changes and trends. Company Name City , State Digital Media Buyer 11/2014 to 03/2016 Managed over 10 different education clients' paid social media and paid search accounts across multiple platforms. Effectively budgeted and managed over $500,000 per month in client money to implement throughout search and social campaigns. Consistently hit client lead goals and CPI goals each month with each client's given budget. Created and delivered paid social and paid search strategy performance reports for clients and senior management. Communicated directly with client services team and clients regarding account management and performance. Company Name City , State Sales Associate 06/2014 to 10/2015 Created and managed social media accounts across multiple platforms. Helped increase brand awareness and advertised product promotions to current customers. Education Bachelor of Arts : Communication Business University of Missouri , City , State Communication Business Skills account management, photo, budget, content, CPI, Creative Director, client, clients, Drupal, senior management, HTML, Internet Marketing, managing, marketing, Excel, money, MSOffice, Outlook, PowerPoint, Word, Page, seminars, strategy, websites, Content Writing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME921919160" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_921919160_1_605691096" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="921919160FNAM1"> </span> <span> </span> <span class="field" id="921919160LNAM1"> DIGITAL MEDIA BUYER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM921919166" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM921919166"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921919166_1_605694071" style="padding-top:0px;"> <div class="field singlecolumn" id="921919166FRFM1"> <span class=""> Versatile digital marketer bringing </span> </div> </div> </div> <div class="section" id="SECTION_HILT921919164" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT921919164"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921919164_1_605691102" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="921919164SKC11"> <ul> <li> Pay Per Click (PPC)</li> <li> Google Adwords<br/> </li> <li> Google Analytics</li> <li> Content Marketing</li> <li> Social Media Marketing - Facebook, LinkedIn, Instagram<br/> </li> <li> ROI Reports </li> <li> MS Office - Excel, Word, Powerpoint, Outlook</li> <li> PPC Bid Management</li> <li> Lead Generation </li> <li> Mobile Marketing</li> <li> Video Marketing</li> </ul> </td> <td class="field twocol_2" id="921919164SKC21"> <ul> <li style="text-align: left;"> SproutSocial</li> <li style="text-align: left;"> Hootsuite</li> <li style="text-align: left;"> Marin Software</li> <li style="text-align: left;"> Drupal</li> <li style="text-align: left;"> WordPress</li> <li style="text-align: left;"> HTML</li> <li style="text-align: left;"> Optimizely</li> <li style="text-align: left;"> Landing Page Management</li> <li style="text-align: left;"> A/B Testing</li> <li style="text-align: left;"> Multivariate Testing</li> <li style="text-align: left;"> Content Writing</li> <li style="text-align: left;"> Blogging</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR921919162" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR921919162"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921919162_1_605691098" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="921919162COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="921919162JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="921919162JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="921919162JTIT1"> Digital Media Buyer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921919162JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="921919162EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="921919162JDES1" itemprop="description"> <ul> <li> Oversees and co-manages PPC campaigns across multiple search engine platforms for three beauty school directory websites.</li> <li> Creates, implements, and manages all organic social profiles and paid social campaigns (Facebook, Instagram, Twitter, Pinterest, etc.) strategies for beauty school directory websites.</li> <li> Organizes and creates monthly blog and photo content for social profiles and blog site.</li> <li> Partners with Creative Director to create original content and to promote new brand across social platforms.</li> <li> Successfully increased brand awareness on Instagram and increased follower growth by over 400% within the first month of managing social account.</li> <li> Attends online and local marketing seminars to actively keep up with industry changes and trends.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921919162_2_605691099" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="921919162COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="921919162JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="921919162JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="921919162JTIT2"> Digital Media Buyer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921919162JSTD2"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="921919162EDDT2"> 03/2016</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="921919162JDES2" itemprop="description"> <ul> <li> Managed over 10 different education clients' paid social media and paid search accounts across multiple platforms.</li> <li> Effectively budgeted and managed over $500,000 per month in client money to implement throughout search and social campaigns.</li> <li> Consistently hit client lead goals and CPI goals each month with each client's given budget.</li> <li> Created and delivered paid social and paid search strategy performance reports for clients and senior management.</li> <li> Communicated directly with client services team and clients regarding account management and performance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921919162_3_605691100" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="921919162COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="921919162JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="921919162JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="921919162JTIT3"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921919162JSTD3"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="921919162EDDT3"> 10/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="921919162JDES3" itemprop="description"> <ul> <li> Created and managed social media accounts across multiple platforms.</li> <li> Helped increase brand awareness and advertised product promotions to current customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC921919163" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC921919163"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921919163_1_605691101" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="921919163DGRE1" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="921919163STUY1"> Communication Business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="921919163SCHO1" itemprop="name"> University of Missouri</span> <span> , </span> <span class="joblocation jobcity" id="921919163SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="921919163SSTA1"> State</span> <span class="joblocation jobstate" id="921919163SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="921919163FRFM1"> Communication Business</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL921919165" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL921919165"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921919165_1_605691103" style="padding-top:0px;"> <div class="field singlecolumn" id="921919165FRFM1"> account management, photo, budget, content, CPI, Creative Director, client, clients, Drupal, senior management, HTML, Internet Marketing, managing, marketing, Excel, money, MSOffice, Outlook, PowerPoint, Word, Page, seminars, strategy, websites, Content Writing</div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MEDIA INTERN Summary Competent and reliable professional seeking an internship or co-op position that will allow me to apply my education and enthusiasm in a professional, mutually beneficial, growth-oriented business environment. Experience 01/2017 to Current Digital Media Intern Company Name － City , State Researched and implemented the use of immersive technology like Oculus Rift, HTC Vive and Samsumg VR in Florida International University's Virtual Reality Lab Collaborated in the production and post-production of 360 video content Published an article on an inter-displinary play focused on Sea Level Rise for FIU's Inspicio Magazine 09/2015 to 06/2016 Marketing assistant Company Name － City , State Assisted Product Managers with the launch of new products Participated in weekly customer briefings and team meetings  Supported the marketing team in advertising new products through Social Media Gained useful knowledge on financial statements and how they are leveraged by the finance team to enhance daily business operations. 08/2014 to 12/2014 Project Engineer Assistant Company Name － City , State Assisted project engineer, accounting, and superintending staff with daily duties Collaborated with construction observation, staking, and administration duties 12/2013 to 06/2015 Sales Associate Company Name － City , State Ensure high levels of customer satisfaction while maintaining excellent sales service Assess customers' needs and provide assistance and information on product features Education and Training Spring: 2018 Bachelor of Science : Digital Media Communications Florida International University － City , State GPA: 3.2 Languages Fluent in English and Spanish (writing and speaking) Skills Proficient in Adobe Photoshop and Adobe Premiere

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME937825529" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_937825529_1_617133621" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="937825529FNAM1"> </span> <span> </span> <span class="field" id="937825529LNAM1"> DIGITAL MEDIA INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM937825533" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM937825533"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937825533_1_617133627" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="937825533FRFM1"> Competent and reliable professional seeking an internship or co-op position that will allow me to apply my education and enthusiasm in a professional, mutually beneficial, growth-oriented business environment.</div> </div> </div> <div class="section" id="SECTION_EXPR937825531" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR937825531"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937825531_1_617143759" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937825531JSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937825531EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937825531JTIT1"> Digital Media Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937825531COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937825531JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937825531JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937825531JDES1" itemprop="description"> <ul> <li> Researched and implemented the use of immersive technology like Oculus Rift, HTC Vive and Samsumg VR in Florida International University's Virtual Reality Lab</li> <li> Collaborated in the production and post-production of 360 video content</li> <li> Published an article on an inter-displinary play focused on Sea Level Rise for FIU's Inspicio Magazine</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937825531_2_617133623" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937825531JSTD2"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937825531EDDT2"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937825531JTIT2"> Marketing assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937825531COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937825531JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937825531JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937825531JDES2" itemprop="description"> <ul> <li> Assisted Product Managers with the launch of new products </li> <li> Participated in weekly customer briefings and team meetings </li> <li> Supported the marketing team in advertising new products through Social Media </li> <li> Gained useful knowledge on financial statements and how they are leveraged by the finance team to enhance daily business operations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937825531_3_617133624" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937825531JSTD3"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937825531EDDT3"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937825531JTIT3"> Project Engineer Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937825531COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937825531JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937825531JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937825531JDES3" itemprop="description"> <ul> <li> Assisted project engineer, accounting, and superintending staff with daily duties </li> <li> Collaborated with construction observation, staking, and administration duties</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_937825531_4_617133625" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="937825531JSTD4"> 12/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="937825531EDDT4"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="937825531JTIT4"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="937825531COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="937825531JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="937825531JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="937825531JDES4" itemprop="description"> <ul> <li> Ensure high levels of customer satisfaction while maintaining excellent sales service Assess customers' needs and provide assistance and information on product features</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC937825532" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC937825532"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937825532_1_617133626" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="937825532GRYR1"> Spring: 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="937825532DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="937825532STUY1"> Digital Media Communications</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="937825532SCHO1" itemprop="name"> Florida International University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="937825532SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="937825532SSTA1"> State</span> <span class="joblocation jobstate" id="937825532SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="937825532FRFM1"> GPA: 3.2</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG937825535" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG937825535"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937825535_1_617133629" style="padding-top:0px;"> <div class="field singlecolumn" id="937825535FRFM1"> Fluent in English and Spanish (writing and speaking)</div> </div> </div> <div class="section" id="SECTION_SKLL937825537" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL937825537"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_937825537_1_617133631" style="padding-top:0px;"> <div class="field singlecolumn" id="937825537FRFM1"> Proficient in Adobe Photoshop and Adobe Premiere</div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MEDIA PRODUCER Summary Experienced and innovative Digital Media Producer with expertise in video production, as videographer, sound recordist, editor and post-production artist. Able work autonomously or collaborate with a team to produce highest quality production standards. Passion for constantly learning, developing and sharing new video skills with colleagues. Highlights Advanced Shooting Skills Experienced with Video Cameras and DSLRs Advanced Editing Skills using Adobe Premiere Pro Expertise in Sound Recording and Sound Mixing Ability to Bring Stories to Life with Visuals & Music Experienced Aerial Imaging Drone Pilot Experience with Teaching Students Experience Directing On-camera Talent Able to Work on Multiple Projects Simultaneously  Able to Collaborate with a Team, or Lead a Project Able to Create Animated Titles and VFX Proficient with Adobe Photoshop & Illustrator Excellent Communication & Writing Skills Experience Digital Media Producer 05/2010 to Current Company Name City , State Produced video and audio content to the highest quality production standards to promote clients' objectives, and bring their stories to life, including content for corporate applications, web sites, education, commercials, and other applications. Maintained awareness of developing technologies and best practices for media production; interacted with clients, providing excellent customer service. Maintained library of digital assets. Teaching Assistant / Computer Lab Technician 09/2009 to 05/2010 Company Name City , State Assisting Professor Philip Palombo, served as teaching assistant for a freshman class in video production and editing; Led discussions, screened relevant videos, and hands-on assisted them in the lab. Also served as the Computer Lab Tech during that time, troubleshooting problematic computers and software in use. Education Master of Arts : Digital Media Production/Communications 2010 Rhode Island College City , State , USA Completed Graduate Program for Media Studies, with a concentration in Digital Media Production/Art. This included video theory, video production, as well as animation and video art classes.  Animation & Adobe After Effects 2010 Independent Study with Mentor City , State , USA Private mentorship in independent study of animation and Adobe After Effects with Dennis Hlinsky of the Rhode Island School of Design. Advanced Video Editing 2009 Apple - NYC City , State , USA Week long training course for Apple's Final Cut Pro 7 Editing Software that taught concepts beyond basic editing, such as compositing, color correction, and video compression.  Continuing Education : Video Production & Technology 2008 Rule Boston Camera City , State , USA Regular attendant monthly at Rule Boston Camera Learning Labs, staying abreast of current video technology and media production best practices since 2008. Accomplishments Served as sound recordist and DIT for the video series, "Visions For the Future", at Harvard University Law School. This profound series, featuring Professor Roberto Unger, was acquired by the New York Times, for its permanent archive. A portion is viewable here:  https://www.youtube.com/watch?v=BP7GIoysuTs​     Produced a video presentation of the "Sixth Annual Catwalk to Campground Dinner and Fashion Show Fundraising Event", a major fundraising event for The Autism Project, raising over $200,000. Planned, shot, directed crew of 4 and on-camera talent, with interviews of special guests, including Miss Olivia Culpo, Miss Rhode Island USA, who would be crowned Miss Universe later that year. Created message of "Autism Awareness" education within the entertainment. Supervised and collaborated with post-production team in editing, color correction, special effects, music and DVD authorship and distribution. Received multiple awards, including "Best DVD for Autism Awareness 2012".       Initiated an after-school Video Production Program for middle school and high school students in Scituate, Rhode Island. Instructed students on video production techniques including camera, lighting, sound mixing and editing. Supported students' objectives assisting them in developing their own stories and bringing them to the screen. Additional Skills Drawing & Storyboarding Explaining complex topics in simple terms Problem Solving & Troubleshooting Directing On-Camera Talent Sound Design, Recording, Remixing & Sweetening Musical Scoring Video Format Conversions and Codecs Communicating with Others Writing, Spelling, Grammar, Punctuation Public Speaking Voice Overs Available for International Travel

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME816063030" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_816063030_1_530625894" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="816063030FNAM1"> </span> <span> </span> <span class="field lName" id="816063030LNAM1"> DIGITAL MEDIA PRODUCER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM816063031" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM816063031"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816063031_1_530628676" style="padding-top:0px;"> <div class="field singlecolumn" id="816063031FRFM1"> Experienced and innovative Digital Media Producer with expertise in video production, as videographer, sound recordist, editor and post-production artist. Able work autonomously or collaborate with a team to produce highest quality production standards. Passion for constantly learning, developing and sharing new video skills with colleagues.</div> </div> </div> <div class="section" id="SECTION_HILT816063029" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT816063029"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816063029_1_530814732" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="816063029SKC11"> <ul> <li> Advanced Shooting Skills</li> <li> Experienced with Video Cameras and DSLRs</li> <li> Advanced Editing Skills using Adobe Premiere Pro</li> <li> Expertise in Sound Recording and Sound Mixing</li> <li> Ability to Bring Stories to Life with Visuals &amp; Music</li> <li> Experienced Aerial Imaging Drone Pilot</li> <li> Experience with Teaching Students</li> </ul> </td> <td class="field twocol_2" id="816063029SKC21"> <ul> <li> Experience Directing On-camera Talent</li> <li> Able to Work on Multiple Projects Simultaneously </li> <li> Able to Collaborate with a Team, or Lead a Project<span style="line-height: 1.5;"> </span> </li> <li> <span style="line-height: 1.5;"> Able to Create Animated Titles and VFX</span> </li> <li> <span style="line-height: 1.5;"> Proficient with Adobe Photoshop &amp; Illustrator</span> </li> <li> <span style="line-height: 1.5;"> Excellent Communication &amp; Writing Skills</span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR816063028" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR816063028"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816063028_1_531119768" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816063028JTIT1"> Digital Media Producer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="816063028JSTD1"> 05/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="816063028EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816063028COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="816063028JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="816063028JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="816063028JDES1" itemprop="description"> Produced video and audio content to the highest quality production standards to promote clients' objectives, and bring their stories to life, including content for corporate applications, web sites, education, commercials, and other applications. Maintained awareness of developing technologies and best practices for media production; interacted with clients, providing excellent customer service. Maintained library of digital assets.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816063028_2_531137600" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816063028JTIT2"> Teaching Assistant / Computer Lab Technician</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="816063028JSTD2"> 09/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="816063028EDDT2"> 05/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816063028COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="816063028JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="816063028JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="816063028JDES2" itemprop="description"> Assisting Professor Philip Palombo, served as teaching assistant for a freshman class in video production and editing; Led discussions, screened relevant videos, and hands-on assisted them in the lab. Also served as the Computer Lab Tech during that time, troubleshooting problematic computers and software in use.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC816063027" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC816063027"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816063027_1_530843267" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816063027DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="816063027STUY1"> Digital Media Production/Communications</span> <span class="datesWrapper"> <span class="jobdates" id="816063027GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="816063027SCHO1" itemprop="name"> Rhode Island College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="816063027SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="816063027SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="816063027SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="816063027FRFM1"> Completed Graduate Program for Media Studies, with a concentration in Digital Media Production/Art. This included video theory, video production, as well as animation and video art classes. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816063027_2_530846444" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816063027DGRE2" itemprop="name"> </span> <span class="programline" id="816063027STUY2"> Animation &amp; Adobe After Effects</span> <span class="datesWrapper"> <span class="jobdates" id="816063027GRYR2"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="816063027SCHO2" itemprop="name"> Independent Study with Mentor</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="816063027SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="816063027SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="816063027SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="816063027FRFM2"> Private mentorship in independent study of animation and Adobe After Effects with Dennis Hlinsky of the Rhode Island School of Design.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816063027_3_531129005" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816063027DGRE3" itemprop="name"> </span> <span class="programline" id="816063027STUY3"> Advanced Video Editing</span> <span class="datesWrapper"> <span class="jobdates" id="816063027GRYR3"> 2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="816063027SCHO3" itemprop="name"> Apple - NYC</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="816063027SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="816063027SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="816063027SCNT3"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="816063027FRFM3"> Week long training course for Apple's Final Cut Pro 7 Editing Software that taught concepts beyond basic editing, such as compositing, color correction, and video compression. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816063027_4_531462485" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816063027DGRE4" itemprop="name"> Continuing Education</span> <span> : </span> <span class="programline" id="816063027STUY4"> Video Production &amp; Technology</span> <span class="datesWrapper"> <span class="jobdates" id="816063027GRYR4"> 2008</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="816063027SCHO4" itemprop="name"> Rule Boston Camera</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="816063027SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="816063027SSTA4"> State</span> <span> , </span> <span class="joblocation eduCountry" id="816063027SCNT4"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="816063027FRFM4"> Regular attendant monthly at Rule Boston Camera Learning Labs, staying abreast of current video technology and media production best practices since 2008.</span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM816063596" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM816063596"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816063596_1_530839210" style="padding-top:0px;"> <div class="field singlecolumn" id="816063596FRFM1"> <div> <span style="line-height: 1.5;"> Served as sound recordist and DIT for the video series, "Visions For the Future", at Harvard University Law School. This profound series, featuring Professor Roberto Unger, was acquired by the New York Times, for its permanent archive. A portion is viewable here:  https://www.youtube.com/watch?v=BP7GIoysuTs​  </span> </div> <div> <span style="line-height: 1.5;">  </span> </div> <div> <span style="line-height: 1.5;"> Produced a video presentation of the "Sixth Annual Catwalk to Campground Dinner and Fashion Show Fundraising Event", a major fundraising event for The Autism Project, raising over $200,000. Planned, shot, directed crew of 4 and on-camera talent, with interviews of special guests, including Miss Olivia Culpo, Miss Rhode Island USA, who would be crowned Miss Universe later that year. Created message of "Autism Awareness" education within the entertainment. Supervised and collaborated with post-production team in editing, color correction, special effects, music and DVD authorship and distribution. Received multiple awards, including "Best DVD for Autism Awareness 2012".</span> <br/> </div> <div>  <span style="line-height: 1.5;">  </span> <span style="line-height: 1.5;">  </span> </div> <div> Initiated an after-school Video Production Program for middle school and high school students in Scituate, Rhode Island. Instructed students on video production techniques including camera, lighting, sound mixing and editing. Supported students' objectives assisting them in developing their own stories and bringing them to the screen.</div> </div> </div> </div> <div class="section" id="SECTION_SKLL817238242" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL817238242"> Additional Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_817238242_1_531467731" style="padding-top:0px;"> <div class="field singlecolumn" id="817238242FRFM1"> <div> <span style="line-height: 1.5;"> Drawing &amp; Storyboarding</span> <br/> </div> <div> Explaining complex topics in simple terms</div> <div> Problem Solving &amp; Troubleshooting</div> <div> Directing On-Camera Talent</div> <div> Sound Design, Recording, Remixing &amp; Sweetening</div> <div> Musical Scoring</div> <div> Video Format Conversions and Codecs</div> <div> Communicating with Others</div> <div> Writing, Spelling, Grammar, Punctuation</div> <div> Public Speaking</div> <div> Voice Overs</div> <div> Available for International Travel</div> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MEDIA MANAGER Professional Overview Talented media planner offering exceptional strengths in executing paid digital media campaigns and ensuring content is delivered to the right audience segments. Detail-oriented and highly organized with track record of exceeding clients expected key performance metrics by constantly analyzing results and implementing digital media best practices.  Skills Google Search, Display, Mobile, Video Campaigns.  Google Analytics measurement, Report & Tracking.  Facebook Business Manager, Ads Manager & Power Editor.  Creative & Professional Copy writing.  Professional Experience 11/2015 to Current Digital Media Manager Company Name － City , State Responsible for executing all paid media campaigns across digital platforms including Google, Facebook and Instagram.  Delivered monthly client reports analyzing the overall effectiveness of paid media campaigns.  Perform ad-hoc assignments as needed including market research and uncovering relevant data to drive campaign success.  Continuously demonstrated ability to maintain and adhere to client budget while meeting expected KPI's.  04/2015 to 10/2015 Business Manager Company Name － City , State Responsible for introducing Fetch Rewards mobile application to Puerto Rico market to analyze adoption rate.  Implemented and installed first successful hardware at POS lanes in Selectos Los Prados.  Executed digital & guerilla marketing strategy to increase users and demonstrated ability to run a succesful pilot program.  Trained store employees, managers & executives on the use of mobile application.  08/2014 to 04/2015 Account Executive & Digital Media Manager Company Name － City , State Handled multiple client accounts for Search in 3D including account management, digital adverstising budgets & monthly reports.  Effectively created english & spanish copy for clients social feeds including but not limited to facebook & instagram.  Demonstrated ability to work individually on assigned tasks and as a team player creating new campaign ideas & proposals.  Education 2012 Bachelor of Science : Finance & Entrepreneurship Northeastern University － City , State , USA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME825924974" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_825924974_1_537612693" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="825924974FNAM1"> </span> <span> </span> <span class="field" id="825924974LNAM1"> DIGITAL MEDIA MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM825924975" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM825924975"> Professional Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_825924975_1_537613968" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="825924975FRFM1"> <div> Talented media planner offering exceptional strengths in executing paid digital media campaigns and ensuring content is delivered to the right audience segments. Detail-oriented and highly organized with track record of exceeding clients expected key performance metrics by constantly analyzing results and implementing digital media best practices. </div> </div> </div> </div> <div class="section" id="SECTION_SKLL987969052" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL987969052"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_987969052_1_653990073" style="padding-top:0px;"> <div class="field singlecolumn" id="987969052FRFM1"> <ul> <li> Google Search, Display, Mobile, Video Campaigns. </li> <li> Google Analytics measurement, Report &amp; Tracking. </li> <li> Facebook Business Manager, Ads Manager &amp; Power Editor. </li> <li> Creative &amp; Professional Copy writing. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR825924972" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR825924972"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_825924972_1_537642085" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="825924972JSTD1"> 11/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="825924972EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="825924972JTIT1"> Digital Media Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="825924972COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="825924972JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="825924972JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="825924972JDES1" itemprop="description"> <ul> <li> Responsible for executing all paid media campaigns across digital platforms including Google, Facebook and Instagram. </li> <li> Delivered monthly client reports analyzing the overall effectiveness of paid media campaigns. </li> <li> Perform ad-hoc assignments as needed including market research and uncovering relevant data to drive campaign success. </li> <li> Continuously demonstrated ability to maintain and adhere to client budget while meeting expected KPI's. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_825924972_2_537643079" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="825924972JSTD2"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="825924972EDDT2"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="825924972JTIT2"> Business Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="825924972COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="825924972JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="825924972JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="825924972JDES2" itemprop="description"> <ul> <li> Responsible for introducing Fetch Rewards mobile application to Puerto Rico market to analyze adoption rate. </li> <li> Implemented and installed first successful hardware at POS lanes in Selectos Los Prados. </li> <li> Executed digital &amp; guerilla marketing strategy to increase users and demonstrated ability to run a succesful pilot program. </li> <li> Trained store employees, managers &amp; executives on the use of mobile application. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_825924972_3_537645166" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="825924972JSTD3"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="825924972EDDT3"> 04/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="825924972JTIT3"> Account Executive &amp; Digital Media Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="825924972COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="825924972JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="825924972JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="825924972JDES3" itemprop="description"> <ul> <li> Handled multiple client accounts for Search in 3D including account management, digital adverstising budgets &amp; monthly reports. </li> <li> Effectively created english &amp; spanish copy for clients social feeds including but not limited to facebook &amp; instagram. </li> <li> Demonstrated ability to work individually on assigned tasks and as a team player creating new campaign ideas &amp; proposals. </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC825924971" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC825924971"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_825924971_1_537633495" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="825924971GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="825924971DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="825924971STUY1"> Finance &amp; Entrepreneurship</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="825924971SCHO1" itemprop="name"> Northeastern University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="825924971SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="825924971SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="825924971SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="825924971FRFM1"> </span> </span> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MEDIA SALES CONSULTANT Summary Dedicated and highly seasoned advertising employee with over 19 years of inside and outside newspaper sales experience in both the print and digital realms. My goal is to be an asset to The Augusta Chronicle and to utilize my abilities and experience to further my personal growth. Highlights Excellent communication skills Detail oriented Excellent organizational skills Great follow through Relationship building Solution focused New Business Development Cold Calling Skilled at understanding customers' needs and building campaigns focused on those needs Accomplishments Circle of Excellence, 2010 - The Augusta Chronicle Advertising Salesperson of the Month, September 2010 - The Augusta Chronicle Advertising Salesperson of the Month, January 2005 - The Savannah Morning News Employee of the Month, March 2003- The Savannah Morning News Advertising Employee of First Quarter 2000- The Fayetteville Observer Experience Digital Media Sales Consultant Mar 2012 to Current Company Name － City , State Responsible for working alongside all advertising personnel to grow digital sales and serve as a source of reference for all members of the advertising staff. Work with advertising sales representatives to build proposals for businesses and present solutions to companies for advertising needs. Prepare and analyze needs analysis to build customized proposals. Overcome customer objections. Run, analyze, and explain advertising reports. Recruitment Advertising Representative Jan 2011 to Feb 2012 Company Name － City , State Service assigned and unassigned transient and monthly recruitment calls. Focus on the up-selling of monster.com products and Top Jobs. Utilize Ranger Data to complete callbacks. Sell accounts into job fairs. Establish new monthly recruitment accounts and contracts. Handle incoming Online Ads. Promote special pages and sections. Quote current recruitment and national rates. Automotive Multi-media Account Executive Jan 2007 to Jan 2011 Company Name － City , State Service assigned and unassigned transient and monthly automotive dealers. Focus on building new ad campaigns and up-sell online products to direct traffic to the customers' lot. Pull monthly reports and handle monthly projections. Quote current automotive rates. Recruitment Advertising Representative Jan 2005 to Jan 2007 Company Name － City , State Service assigned and unassigned transient and monthly recruitment calls. Focus on the up-selling of career builder.com and Top Jobs. Utilize Ranger Data to complete callbacks. Sell accounts into Fall & Spring Job Fairs. Establish new monthly recruitment accounts and contracts. Handle all incoming Classified Plus Ads, Place Ads and Ad Order Entry Ads and distribute them to recruitment and private party team members. Promote special pages and sections. Quote current recruitment and national rates. Classified Private Party Rep Jan 2001 to Jan 2005 Company Name － City , State Service assigned, unassigned, transient and commercial sales calls. Promote special pages and sections. Quote current classified rates. Cold calling. Help with weddings and obituaries as needed. Fill in for sales supervisor as needed. Special Occasions Representative Jan 2000 to Jan 2001 Company Name － City , State Service assigned, unassigned, and transient sales calls. Promote special pages and sections. Quote current classified rates. Cold calling. Typing and answering all wedding announcements and questions, special occasion announcements and assist in typing obituaries as needed. Classified Commercial Representative Jan 1997 to Jan 2000 Company Name － City , State Service assigned, unassigned, transient and commercial sales calls. Establish new monthly accounts and contracts. Promote special pages and sections. Quote current classified rates. Cold calling. Complete appropriate reports and billings. Classified Private Party Rep Jan 1995 to Jan 1997 Company Name － City , State Service assigned, unassigned, and transient sales calls. Promote Special pages and sections. Quote current classified rates. Cold calling. Complete appropriate reports and billings. Education Marketing Augusta State University － City , State 1994-1997 Bachelors of Science , Psychology 2012 University of Phoenix － City , State Psychology Master of Science , Counseling and Clinical Psychology Troy University － City , State Expected graduation: 2016 Additional Information Additional Skill-Building Training: Landy Chase Value-Based Selling- The Augusta Chronicle, 2010 Franklin Covey- The Savannah Morning News, 2005 Telephone Selling- The Savannah Morning News, 2003 Customer Service Training- The Savannah Morning News, 2003 Telephone Selling- The Savannah Morning News, 2002 Advertising Legal Issues Training Class- The Augusta Chronicle, 2001 CARE (Communication Actions that Result in Effectiveness)- The Fayetteville Observer, 1999 Customer Service (Telephone Manners that Win)- The Fayetteville Observer, 1998 Selling from the Heart- The Augusta Chronicle, 1997 Relationship Strategies- The Augusta Chronicle, 1997 Exceptional Customer Service- The Augusta Chronicle, 1997 Telephone Skills Workshop- The Augusta Chronicle Personal: Active in animal rescue organizations Skills Ad Building, Ad Order Entry, Advertising, Advertising sales, Automotive advertising, Billing, Cold calling, Contract negotiation, Customer Service, Digital advertising, Needs analysis, Proposal Generation, Recruitment advertising, Telephone Skills.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME586686954" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_586686954_1_381851802" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="586686954FNAM1"> </span> <span> </span> <span class="field" id="586686954LNAM1"> DIGITAL MEDIA SALES CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM586686956" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM586686956"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686956_1_381851815" style=" padding-top:0px; "> <div class="field singlecolumn" id="586686956FRFM1"> <p align="LEFT"> Dedicated and highly seasoned advertising employee with over 19 years of inside and outside newspaper sales experience in both the print and digital realms. My goal is to be an asset to The Augusta Chronicle and to utilize my abilities and experience to further my personal growth.</p> </div> </div> </div> <div class="section" id="SECTION_HILT586686957" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT586686957"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686957_1_381855530" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="586686957SKC11"> <ul> <li> Excellent communication skills</li> <li> Detail oriented</li> <li> Excellent organizational skills</li> <li> Great follow through</li> <li> Relationship building</li> <li> Solution focused</li> </ul> </td> <td class="field twocol_2" id="586686957SKC21"> <ul> <li> New Business Development</li> <li> Cold Calling</li> <li> Skilled at understanding customers' needs and building campaigns focused on those needs</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM586687371" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM586687371"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586687371_1_381855858" style=" padding-top:0px; "> <div class="field singlecolumn" id="586687371FRFM1"> <p align="LEFT"> Circle of Excellence, 2010 - The Augusta Chronicle</p> <p align="LEFT"> Advertising Salesperson of the Month, September 2010 - The Augusta Chronicle</p> <p align="LEFT"> Advertising Salesperson of the Month, January 2005 - The Savannah Morning News</p> <p align="LEFT"> Employee of the Month, March 2003- The Savannah Morning News</p> <p align="LEFT"> Advertising Employee of First Quarter 2000- The Fayetteville Observer</p> </div> </div> </div> <div class="section" id="SECTION_EXPR586686958" style=" padding-top:10px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR586686958"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686958_1_381851804" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT1"> Digital Media Sales Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD1"> Mar 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES1" itemprop="description"> <ul> <li> Responsible for working alongside all advertising personnel to grow digital sales and serve as a source of reference for all members of the advertising staff.</li> <li> Work with advertising sales representatives to build proposals for businesses and present solutions to companies for advertising needs.</li> <li> Prepare and analyze needs analysis to build customized proposals.</li> <li> Overcome customer objections.</li> <li> Run, analyze, and explain advertising reports.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_2_381851805" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT2"> Recruitment Advertising Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD2"> Jan 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT2"> Feb 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES2" itemprop="description"> <ul> <li> Service assigned and unassigned transient and monthly recruitment calls.</li> <li> Focus on the up-selling of monster.com products and Top Jobs.</li> <li> Utilize Ranger Data to complete callbacks.</li> <li> Sell accounts into job fairs.</li> <li> Establish new monthly recruitment accounts and contracts.</li> <li> Handle incoming Online Ads.</li> <li> Promote special pages and sections.</li> <li> Quote current recruitment and national rates.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_3_381851806" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT3"> Automotive Multi-media Account Executive</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD3"> Jan 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT3"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES3" itemprop="description"> <ul> <li> Service assigned and unassigned transient and monthly automotive dealers.</li> <li> Focus on building new ad campaigns and up-sell online products to direct traffic to the customers' lot.</li> <li> Pull monthly reports and handle monthly projections.</li> <li> Quote current automotive rates.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_4_381851807" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT4"> Recruitment Advertising Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD4"> Jan 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT4"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES4" itemprop="description"> <ul> <li> Service assigned and unassigned transient and monthly recruitment calls.</li> <li> Focus on the up-selling of career builder.com and Top Jobs.</li> <li> Utilize Ranger Data to complete callbacks.</li> <li> Sell accounts into Fall &amp; Spring Job Fairs.</li> <li> Establish new monthly recruitment accounts and contracts.</li> <li> Handle all incoming Classified Plus Ads, Place Ads and Ad Order Entry Ads and distribute them to recruitment and private party team members.</li> <li> Promote special pages and sections.</li> <li> Quote current recruitment and national rates.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_5_381851808" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT5"> Classified Private Party Rep</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD5"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT5"> Jan 2005</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES5" itemprop="description"> <ul> <li> Service assigned, unassigned, transient and commercial sales calls.</li> <li> Promote special pages and sections.</li> <li> Quote current classified rates.</li> <li> Cold calling.</li> <li> Help with weddings and obituaries as needed.</li> <li> Fill in for sales supervisor as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_6_381851809" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT6"> Special Occasions Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD6"> Jan 2000</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT6"> Jan 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES6" itemprop="description"> <ul> <li> Service assigned, unassigned, and transient sales calls.</li> <li> Promote special pages and sections.</li> <li> Quote current classified rates.</li> <li> Cold calling.</li> <li> Typing and answering all wedding announcements and questions, special occasion announcements and assist in typing obituaries as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_7_381851810" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT7"> Classified Commercial Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD7"> Jan 1997</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT7"> Jan 2000</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES7" itemprop="description"> <ul> <li> Service assigned, unassigned, transient and commercial sales calls.</li> <li> Establish new monthly accounts and contracts.</li> <li> Promote special pages and sections.</li> <li> Quote current classified rates.</li> <li> Cold calling.</li> <li> Complete appropriate reports and billings.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686958_8_381851811" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586686958JTIT8"> Classified Private Party Rep</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="586686958JSTD8"> Jan 1995</span> <span> to </span> <span class="jobdates" format="%b %Y" id="586686958EDDT8"> Jan 1997</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586686958COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586686958JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686958JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="586686958JDES8" itemprop="description"> <ul> <li> Service assigned, unassigned, and transient sales calls.</li> <li> Promote Special pages and sections.</li> <li> Quote current classified rates.</li> <li> Cold calling.</li> <li> Complete appropriate reports and billings.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC586686959" style=" padding-top:80px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC586686959"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686959_1_381851812" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="586686959DGRE1" itemprop="name"> </span> <span class="programline" id="586686959STUY1"> Marketing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="586686959SCHO1" itemprop="name"> Augusta State University</span> <span> － </span> <span class="joblocation jobcity" id="586686959SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686959SSTA1"> State</span> <span class="joblocation jobstate" id="586686959SCNT1"> </span> </span> <span class="field" id="586686959FRFM1"> <p align="LEFT"> 1994-1997</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686959_2_381851814" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="586686959DGRE2" itemprop="name"> Bachelors of Science</span> <span> , </span> <span class="programline" id="586686959STUY2"> Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="586686959GRYR2"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="586686959SCHO2" itemprop="name"> University of Phoenix</span> <span> － </span> <span class="joblocation jobcity" id="586686959SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686959SSTA2"> State</span> <span class="joblocation jobstate" id="586686959SCNT2"> </span> </span> <span class="field" id="586686959FRFM2"> <p align="LEFT"> Psychology</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586686959_3_381857571" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="586686959DGRE3" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="586686959STUY3"> Counseling and Clinical Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="586686959SCHO3" itemprop="name"> Troy University</span> <span> － </span> <span class="joblocation jobcity" id="586686959SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="586686959SSTA3"> State</span> <span class="joblocation jobstate" id="586686959SCNT3"> </span> </span> <span class="field" id="586686959FRFM3"> <p align="LEFT"> Expected graduation: 2016</p> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI586686970" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI586686970"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686970_1_381851818" style=" padding-top:0px; "> <div class="field singlecolumn" id="586686970FRFM1"> <p align="LEFT"> Additional Skill-Building Training:</p> <br/> <p align="LEFT"> Landy Chase Value-Based Selling- The Augusta Chronicle, </p> <p align="LEFT"> 2010 Franklin Covey- The Savannah Morning News, </p> <p align="LEFT"> 2005 Telephone Selling- The Savannah Morning News, </p> <p align="LEFT"> 2003 Customer Service Training- The Savannah Morning News, </p> <p align="LEFT"> 2003 Telephone Selling- The Savannah Morning News, </p> <p align="LEFT"> 2002 Advertising Legal Issues Training Class- The Augusta Chronicle, </p> <p align="LEFT"> 2001 CARE (Communication Actions that Result in Effectiveness)- The Fayetteville Observer, </p> <p align="LEFT"> 1999 Customer Service (Telephone Manners that Win)- The Fayetteville Observer, </p> <p align="LEFT"> 1998 Selling from the Heart- The Augusta Chronicle, </p> <p align="LEFT"> 1997 Relationship Strategies- The Augusta Chronicle, </p> <p align="LEFT"> 1997 Exceptional Customer Service- The Augusta Chronicle, </p> <p align="LEFT"> 1997 Telephone Skills Workshop- The Augusta Chronicle</p> <br/> <p align="LEFT"> Personal:</p> <p align="LEFT"> Active in animal rescue organizations </p> </div> </div> </div> <div class="section" id="SECTION_SKLL586686969" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL586686969"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586686969_1_381851817" style=" padding-top:0px; "> <div class="field singlecolumn" id="586686969FRFM1"> <p align="LEFT"> Ad Building, Ad Order Entry, Advertising, Advertising sales, Automotive advertising, Billing, Cold calling, Contract negotiation, Customer Service, Digital advertising, Needs analysis, Proposal Generation, Recruitment advertising, Telephone Skills.</p> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MEDIA CONSULTANT Summary Dynamic and results-driven Outside Sales and Territory Manager with over 15 years of successful new business development, competitive market share expansion, and customer relationship development. Creative,goal oriented and motivated team leader who develops strong working relationships,adapts well to a changing environment and provides clear direction. Highlights Successful Sales & Revenue Generation Leadership & Team Building Experienced Account Management Effective Presentation Skills Operations Management Training/Instruction Client Relations/Customer Service Development Adapt at Creating & Executing Strategies Accomplishments 2004,05, President's Club award recipient. 2013 Top five Digital Solutions Media Consultant while working at the NY Daily News. Started a successful magazine publishing company in 2004 with distribution spanning as far as Japan. Generated $500,000 in advertising revenue. Experience Digital Media Consultant 11/2012 to 09/2014 Company Name City , State Achieved monthly sales goals through vigorous marketing and selling of the NY Daily News Digital Solution products to small to mid-sized businesses. Maintained a daily 20-25 face-to-face cold call regimen to setup appointments with perspective clients in the NYC, Northern NJ areas. Provided clients with multi-service solutions based on their insight and marketing needs. Presented and created custom presentations outlining details and benefits based each client's marketing needs and goals. Developed and implemented innovative marketing strategies to reach sales goals. Strong knowledge of the Internet as a sales & marketing tool and the use of social media. Successfully managed all campaign execution according to the client's program goals. Manage existing client relationships and while continuously looking for ways to grow revenue across team accounts. Drove weekly pipeline development through qualified daily meetings in the field with key clients and decision makers. Owner / Sales & Marketing Director 06/2003 to 07/2011 Company Name City , State Responsible for the overall profitability of A.N.S. Multi-Media, Inc. and setting the publication's overall direction (including editorial, marketing, circulation and advertising sales); determined the target market, and production modes. Planned, organized, directed and controlled the resources for producing the publication, including setting the budget, allocating and controlling costs. Successfully increased the magazines production from 5000 copies to 60,000 copies being sold quarterly in the first 12 months of production. •Responsible for building an advertising base from 0 to 125 clients with clients such as Harley-Davidson, and Aprilla Motorsports achieving annual gross sales of $250,000 in advertising revenue. •Developed the Urban Biker brand through traditional, non-tradition marketing such as social media, the Urban Biker website, sponsorships, and promotional materials. •Directed the development of advertising sales support and marketing materials; such as media kits, email blast, and weekly newsletters. •Created all promotional programs to help meet sales objectives and grow the business. •Managed a staff of 3 graphic designers, 6 freelance writers and photographers, and a full-time sales staff of 2 account managers. Major Accounts Manager 05/2007 to 06/2010 Company Name City , State Developed and managed the hotel vertical market for Simplex Grinnell in the northern New Jersey area. Responsible for increasing the hotel vertical market in Northern NJ. by 25%. Achieved goals through marketing, and selling life safety products to new clients, while up selling to existing account base, while maintaining an ambitious 25+ call per day schedule. Conducted custom presentations new and existing clients that covered their safety needs, the benefits, new products. Sold test & inspection services for life safety systems, along with fire alarm monitoring, and security monitoring services. Provide solutions to customers needs regarding security and life safety. Surveyed customers' business and analyzed customers' requirements to recommend proper test & inspection services to meet NFPA codes and customers' needs. Compiled lists of prospective customers for use as sales leads based on information from business directories and other sources. Effectively presented the Simplex Grinnell product line and services. Sales Manager 09/2002 to 05/2007 Company Name City , State Responsible for training and managing 10 Whole Sale Account Managers in the Parsippany, NJ office. Ensured that all account managers had new and up to date marketing materials and loan rates weekly.Scheduled all trainings for new account managers and provided supervision as needed with each account manager. Responsible Developing new territories and growing the account base by daily face to face calling, and promoting the benefits of Wachovia Bank loan programs. Conducted presentations, and training on all loan products to new and seasoned mortgage loan officers. Conducted weekly sales meetings and training ensuring that all were working up company standards. Provided coaching to those who were lacking in sales numbers. Established sales objectives by creating a sales plans and quota for account representatives in support of regional objectives. Wrote, designed and produced weekly marketing material. Responsible for directing and managing the sales activities of the branch increased loan sales by 30% in the first 6 months. Reviewed loan agreements to ensure that they were complete and accurate according to policy. Conferred with underwriters to aid in resolving mortgage application problems. Responsible for the performance and development of all the Account Managers. Territory Sales Manager 01/1997 to 09/2002 Company Name City , State Responsible for leading a team of six drivers and six pre-sales agents covering South Carolina and northern Georgia. Responsible for ensuring that all of the Edy's Product lines were delivered customers. Managed over 500+ accounts with coverage area in two states while being tasked with developing independent opportunities that lead to the territory increasing by 25%. Led the team by example to promote a winning attitude, the culture of Edy's, and teamwork. Increased annual sales and profit goals through efficient management and satisfaction of customer needs within assigned territory in two states. Oversaw daily operations of the front line sales team on the grocery side of the business with annual sales of $10 Million. Managed all reset schedules, interviewing, hiring, and training of all front line sales staff. Communicated daily with all team members of assigned territory (sales reps, drivers and warehouse) to ensure customer satisfaction and timely delivery of all products was being meet. Handled all customer request including providing promotion items, flavor samples, removal of out of dated products and in store Developed all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service. Education MBA : Business Management Present New Jersey Institute of Technology City , State , United States Relevant Course Work: Organizational Behavior, Economics, Accounting Bachelor's Degree : Marketing 2002 University of South Carolina City , State , United States Concentration: Sport & Hospitality Marketing Skills Leadership, Team Building, Contract Negotiation, Vendor Relations, Customer Satisfaction, Sales Force proficient, Comfortable working with all Windows applications, Effective Sales Training

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME558739497" style=" padding-top:15px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_558739497_1_364158627" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="558739497FNAM1"> </span> <span> </span> <span class="field lName" id="558739497LNAM1"> DIGITAL MEDIA CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM558739499" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM558739499"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739499_1_364158644" style=" padding-top:0px; "> <div class="field singlecolumn" id="558739499FRFM1"> <p align="LEFT"> Dynamic and results-driven Outside Sales and Territory Manager with over 15 years of successful new business development, competitive market share expansion, and customer relationship development. Creative,goal oriented and motivated team leader who develops strong working relationships,adapts well to a changing environment and provides clear direction.</p> </div> </div> </div> <div class="section" id="SECTION_HILT558739500" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT558739500"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739500_1_364168939" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="558739500SKC11"> <ul> <br/> <li> Successful Sales &amp; Revenue Generation</li> <br/> <li> Leadership &amp; Team Building</li> <br/> <li> Experienced Account Management</li> <br/> <li> Effective Presentation Skills</li> </ul> </td> <td class="field twocol_2" id="558739500SKC21"> <br/> <ul> <li> Operations Management</li> <br/> <li> Training/Instruction</li> <br/> <li> Client Relations/Customer Service Development</li> <br/> <li> Adapt at Creating &amp; Executing Strategies </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM558740296" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM558740296"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558740296_1_364186290" style=" padding-top:0px; "> <div class="field singlecolumn" id="558740296FRFM1"> <br/> <p align="LEFT"> 2004,05, President's Club award recipient.</p> <br/> <p align="LEFT"> 2013 Top five Digital Solutions Media Consultant while working at the NY Daily News.</p> <br/> <p align="LEFT"> Started a successful magazine publishing company in 2004 with distribution spanning as far as Japan. Generated $500,000 in advertising revenue.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR558739501" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR558739501"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739501_1_364158630" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT1"> Digital Media Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD1"> 11/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT1"> 09/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES1" itemprop="description"> <p align="LEFT"> Achieved monthly sales goals through vigorous marketing and selling of the NY Daily News Digital Solution products to small to mid-sized businesses. Maintained a daily 20-25 face-to-face cold call regimen to setup appointments with perspective clients in the NYC, Northern NJ areas. Provided clients with multi-service solutions based on their insight and marketing needs.</p> <br/> <ul> <li> Presented and created custom presentations outlining details and benefits based each client's marketing needs and goals.</li> <li> Developed and implemented innovative marketing strategies to reach sales goals.</li> <li> Strong knowledge of the Internet as a sales &amp; marketing tool and the use of social media.</li> <li> Successfully managed all campaign execution according to the client's program goals.</li> <li> Manage existing client relationships and while continuously looking for ways to grow revenue across team accounts.</li> <li> Drove weekly pipeline development through qualified daily meetings in the field with key clients and decision makers.</li> <br/> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_2_364158634" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT2"> Owner / Sales &amp; Marketing Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD2"> 06/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT2"> 07/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES2" itemprop="description"> <p align="LEFT"> Responsible for the overall profitability of A.N.S. Multi-Media, Inc. and setting the publication's overall direction (including editorial, marketing, circulation and advertising sales); determined the target market, and production modes. Planned, organized, directed and controlled the resources for producing the publication, including setting the budget, allocating and controlling costs. Successfully increased the magazines production from 5000 copies to 60,000 copies being sold quarterly in the first 12 months of production.</p> <ul> <br/> <li> •Responsible for building an advertising base from 0 to 125 clients with clients such as Harley-Davidson, and Aprilla Motorsports achieving annual gross sales of $250,000 in advertising revenue.</li> <li> •Developed the Urban Biker brand through traditional, non-tradition marketing such as social media, the Urban Biker website, sponsorships, and promotional materials.</li> <li> •Directed the development of advertising sales support and marketing materials; such as media kits, email blast, and weekly newsletters.</li> <li> •Created all promotional programs to help meet sales objectives and grow the business. </li> <li> •Managed a staff of 3 graphic designers, 6 freelance writers and photographers, and a full-time sales staff of 2 account managers.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_3_364158639" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT3"> Major Accounts Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD3"> 05/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT3"> 06/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES3" itemprop="description"> <p align="LEFT"> Developed and managed the hotel vertical market for Simplex Grinnell in the northern New Jersey area. Responsible for increasing the hotel vertical market in Northern NJ. by 25%. Achieved goals through marketing, and selling life safety products to new clients, while up selling to existing account base, while maintaining an ambitious 25+ call per day schedule.</p> <ul> <br/> <li> Conducted custom presentations new and existing clients that covered their safety needs, the benefits, new products.</li> <li> Sold test &amp; inspection services for life safety systems, along with fire alarm monitoring, and security monitoring services.</li> <li> Provide solutions to customers needs regarding security and life safety.</li> <li> Surveyed customers' business and analyzed customers' requirements to recommend proper test &amp; inspection services to meet NFPA codes and customers' needs.</li> <li> Compiled lists of prospective customers for use as sales leads based on information from business directories and other sources.</li> <li> Effectively presented the Simplex Grinnell product line and services.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_4_364158640" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT4"> Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD4"> 09/2002</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT4"> 05/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES4" itemprop="description"> <p align="LEFT"> Responsible for training and managing 10 Whole Sale Account Managers in the Parsippany, NJ office. Ensured that all account managers had new and up to date marketing materials and loan rates weekly.Scheduled all trainings for new account managers and provided supervision as needed with each account manager. Responsible Developing new territories and growing the account base by daily face to face calling, and promoting the benefits of Wachovia Bank loan programs.</p> <br/> <ul> <li> Conducted presentations, and training on all loan products to new and seasoned mortgage loan officers.</li> <li> Conducted weekly sales meetings and training ensuring that all were working up company standards. Provided coaching to those who were lacking in sales numbers.</li> <li> Established sales objectives by creating a sales plans and quota for account representatives in support of regional objectives.</li> <li> Wrote, designed and produced weekly marketing material.</li> <li> Responsible for directing and managing the sales activities of the branch increased loan sales by 30% in the first 6 months.</li> <li> Reviewed loan agreements to ensure that they were complete and accurate according to policy.</li> <li> Conferred with underwriters to aid in resolving mortgage application problems.</li> <li> Responsible for the performance and development of all the Account Managers.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_5_364158641" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT5"> Territory Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD5"> 01/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT5"> 09/2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES5" itemprop="description"> <p align="LEFT"> Responsible for leading a team of six drivers and six pre-sales agents covering South Carolina and northern Georgia. Responsible for ensuring that all of the Edy's Product lines were delivered customers. </p> <p align="LEFT"> Managed over 500+ accounts with coverage area in two states while being tasked with developing independent opportunities that lead to the territory increasing by 25%. Led the team by example to promote a winning attitude, the culture of Edy's, and teamwork.</p> <ul> <br/> <li> Increased annual sales and profit goals through efficient management and satisfaction of customer needs within assigned territory in two states.</li> <li> Oversaw daily operations of the front line sales team on the grocery side of the business with annual sales of $10 Million.</li> <li> Managed all reset schedules, interviewing, hiring, and training of all front line sales staff.</li> <li> Communicated daily with all team members of assigned territory (sales reps, drivers and warehouse) to ensure customer satisfaction and timely delivery of all products was being meet.</li> <li> Handled all customer request including providing promotion items, flavor samples, removal of out of dated products and in store Developed all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC558739502" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC558739502"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739502_1_364158643" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558739502DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="558739502STUY1"> Business Management</span> <span class="datesWrapper"> <span class="jobdates" id="558739502GRYR1"> Present</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558739502SCHO1" itemprop="name"> New Jersey Institute of Technology</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="558739502SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="558739502SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="558739502SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="558739502FRFM1"> <p align="LEFT"> <b> Relevant Course Work:</b> Organizational Behavior, Economics, Accounting</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739502_2_364158642" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558739502DGRE2" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" id="558739502STUY2"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="558739502GRYR2"> 2002</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558739502SCHO2" itemprop="name"> University of South Carolina</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="558739502SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="558739502SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="558739502SCNT2"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="558739502FRFM2"> <p align="LEFT"> <b> Concentration:</b> Sport &amp; Hospitality Marketing</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL558739511" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL558739511"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739511_1_364158645" style=" padding-top:0px; "> <div class="field singlecolumn" id="558739511FRFM1"> <p align="LEFT"> Leadership, Team Building, Contract Negotiation, Vendor Relations, Customer Satisfaction, Sales Force proficient, Comfortable working with all Windows applications, Effective Sales Training</p> </div> </div> </div> </div>

DIGITAL-MEDIA

BUSINESS DEVELOPMENT & DIGITAL MEDIA MARKETING SPECIALIST Summary A self-starter and dynamic professional with over nine years of sales, marketing and customer service experience. Key strengths include critical thinking, creativity in developing new sales strategies, resourceful problem solving and the ability to maximize resources. Outstanding oral and written skills with demonstrated success in building relationships with co-workers, management, external partners and customers. Bilingual communication skills in: Portuguese native language) and English (business level). Accomplishments Awarded “The Best Therapeutic Nutritional Representative of Brazil” for contributions to [Name of Project] . Top Performance award for the best Therapeutic Nutritional Representative of Brazil in 2010 - Abbott Nutrition Award for developing a marketing and distribution plan for Home Care service - Abbott Nutrition Experience Company Name City , State Business Development & Digital Media Marketing Specialist 08/2014 to Current Responsible for selecting qualified Brazilian organizations and top executives to be featured within Business Review Brazil and Supply Chain Digital magazines. Research up and coming companies that could benefit from international exposure, minimum of $100MM valuation. Follow up on generated leads, qualify companies, conduct preliminary interviews, request photos and other needed media, all with the goal of quick closure to pass on to editorial team; leading to $200k in revenue in 2015. Responsible for researching and finding own leads through internet/database/networking. Project management of digital footprint; take responsibility and ownership for development of list generation and customer portfolio. Have a proactive approach in developing customer portfolio in line with company requirements Undertake marketing research for project management. Manage, maintain and update personal business social media sites. Company Name City Marketing & Social Media Intern 04/2014 Developed a Retail Account Map in Google Maps Engine Pro to assist the company with retail activation and management. The map provided better visual and information content of all the company's dealers locations within the U.S. This included all detailed information of sales and budget of each product category, as well as all competitors' dealers locations. Effectively used Hootsuite to follow and monitor standup paddle and surf athletes on their social media networks. Provided important information and updates to leverage athletes' participation and provide content for social media and website marketing. Created a master events calendar spreadsheet with all standup paddle events worldwide for the 2014 season. Company Name City Sales Representative 12/2008 to 07/2013 Effectively managed the most important accounts in Minas Gerais state and the distributor network. Identified and prospected hospital accounts to execute strategic sales initiatives that resulted in exceeding the established sales goals. Successfully negotiated to close business with the hospital accounts, which were consistent with the sales and margin goals of the organization. Utilized promotional materials and clinical studies to effectively communicate the clinical and scientific benefits of Abbott Nutrition products to targeted healthcare professionals. Organized meetings and speaker programs, in order to deliver content to health care professionals in topics related to clinical nutrition, products and Abbott Nutrition expertise. Participated in national and regional medical conventions and exhibits. Achieved the Top Performance award for the best Therapeutic Nutritional Representative in 2010. Received an award for developing a marketing and distribution plan for Home Care in Abbott Nutrition, resulting in a 40% increase in sales in 2 months. The plan was then expanded throughout Brazil, in 2012. Company Name City Sales Supervisor 07/2007 to 12/2008 Supervised, directed and motivated five sales representatives in order to achieve the overall corporate sales objectives. Recruited, selected and trained sales representatives. Education Master of Business Administration : Marketing September 2017 San Diego University for Integrative Students , City , State , USA Marketing Professional Certificate in Business Management : Marketing 2014 Marketing Executive Management Certificate : Strategic Management & Marketing 2013 UC San Diego Extension , City , State , USA Strategic Management & Marketing MBA : Business Administration 2010 University of La Verne , City , State , USA Business Administration Fundacao Getulio Vargas, Belo Horizonte, MG, Brazil 2008 GANEP, Belo Horizonte, MG, Brazil 2007 Unicentro Newton Paiva, Belo Horizonte, MG, Brazil Skills approach, benefits, budget, Business Management, content, database, editorial, Executive Management, Home Care, marketing research, marketing, meetings, network, networking, networks, Project management, promotional materials, speaker, quick, researching, Research, Retail, sales, scientific, spreadsheet, strategic, Supply Chain, valuation, website

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME839672611" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_839672611_1_547453975" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="839672611FNAM1"> </span> <span> </span> <span class="field" id="839672611LNAM1"> BUSINESS DEVELOPMENT &amp; DIGITAL MEDIA MARKETING SPECIALIST</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM839672615" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM839672615"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839672615_1_547453989" style=" padding-top:0px; "> <div class="field singlecolumn" id="839672615FRFM1"> A self-starter and dynamic professional with over nine years of sales, marketing and customer service experience. Key strengths include critical thinking, creativity in developing new sales strategies, resourceful problem solving and the ability to maximize resources. Outstanding oral and written skills with demonstrated success in building relationships with co-workers, management, external partners and customers. Bilingual communication skills in: Portuguese native language) and English (business level). </div> </div> </div> <div class="section" id="SECTION_HILT839672617" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM839673090" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM839673090"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_839673090_1_547458695" style=" padding-top:0px; "> <div class="field singlecolumn" id="839673090FRFM1"> <div> <br/> <span class=""> Awarded “The Best Therapeutic Nutritional Representative of Brazil” for contributions to <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Name of Project]</font> . </span> Top Performance award for the best Therapeutic Nutritional Representative of Brazil in 2010 - Abbott Nutrition</div> <div> </div> <div> Award for developing a marketing and distribution plan for Home Care service - Abbott Nutrition</div> </div> </div> </div> <div class="section" id="SECTION_EXPR839672613" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR839672613"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839672613_1_547453977" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="839672613COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="839672613JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839672613JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839672613JTIT1"> Business Development &amp; Digital Media Marketing Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="839672613JSTD1"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839672613EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="839672613JDES1" itemprop="description"> <ul> <li> Responsible for selecting qualified Brazilian organizations and top executives to be featured within Business Review Brazil and Supply Chain Digital magazines.</li> <li> Research up and coming companies that could benefit from international exposure, minimum of $100MM valuation.</li> <li> Follow up on generated leads, qualify companies, conduct preliminary interviews, request photos and other needed media, all with the goal of quick closure to pass on to editorial team; leading to $200k in revenue in 2015.</li> <li> Responsible for researching and finding own leads through internet/database/networking.</li> <li> Project management of digital footprint; take responsibility and ownership for development of list generation and customer portfolio.</li> <li> Have a proactive approach in developing customer portfolio in line with company requirements Undertake marketing research for project management.</li> <li> Manage, maintain and update personal business social media sites.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672613_2_547453978" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="839672613COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="839672613JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="839672613JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="839672613JTIT2"> Marketing &amp; Social Media Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="839672613JSTD2"> 04/2014</span> <span class="jobdates" format="%m/%Y" id="839672613EDDT2"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="839672613JDES2" itemprop="description"> <ul> <li> Developed a Retail Account Map in Google Maps Engine Pro to assist the company with retail activation and management.</li> <li> The map provided better visual and information content of all the company's dealers locations within the U.S.</li> <li> This included all detailed information of sales and budget of each product category, as well as all competitors' dealers locations.</li> <li> Effectively used Hootsuite to follow and monitor standup paddle and surf athletes on their social media networks.</li> <li> Provided important information and updates to leverage athletes' participation and provide content for social media and website marketing.</li> <li> Created a master events calendar spreadsheet with all standup paddle events worldwide for the 2014 season.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672613_3_547453979" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="839672613COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="839672613JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="839672613JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="839672613JTIT3"> Sales Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="839672613JSTD3"> 12/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839672613EDDT3"> 07/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="839672613JDES3" itemprop="description"> <ul> <li> Effectively managed the most important accounts in Minas Gerais state and the distributor network.</li> <li> Identified and prospected hospital accounts to execute strategic sales initiatives that resulted in exceeding the established sales goals.</li> <li> Successfully negotiated to close business with the hospital accounts, which were consistent with the sales and margin goals of the organization.</li> <li> Utilized promotional materials and clinical studies to effectively communicate the clinical and scientific benefits of Abbott Nutrition products to targeted healthcare professionals.</li> <li> Organized meetings and speaker programs, in order to deliver content to health care professionals in topics related to clinical nutrition, products and Abbott Nutrition expertise.</li> <li> Participated in national and regional medical conventions and exhibits.</li> <li> Achieved the Top Performance award for the best Therapeutic Nutritional Representative in 2010.</li> <li> Received an award for developing a marketing and distribution plan for Home Care in Abbott Nutrition, resulting in a 40% increase in sales in 2 months.</li> <li> The plan was then expanded throughout Brazil, in 2012.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672613_4_547453980" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="839672613COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="839672613JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="839672613JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="839672613JTIT4"> Sales Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="839672613JSTD4"> 07/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839672613EDDT4"> 12/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="839672613JDES4" itemprop="description"> <ul> <li> Supervised, directed and motivated five sales representatives in order to achieve the overall corporate sales objectives.</li> <li> Recruited, selected and trained sales representatives.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC839672614" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC839672614"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839672614_1_547453981" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE1" itemprop="name"> Master of Business Administration</span> <span> :</span> <span class="programline" dependency="STUY" id="839672614STUY1"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR1"> September 2017</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="839672614SCHO1" itemprop="name"> San Diego University for Integrative Students</span> <span> , </span> <span class="joblocation jobcity" id="839672614SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="839672614SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="839672614SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM1"> Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_2_547453982" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE2" itemprop="name"> Professional Certificate in Business Management</span> <span> :</span> <span class="programline" dependency="STUY" id="839672614STUY2"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR2"> 2014</span> </span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM2"> Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_3_547453983" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE3" itemprop="name"> Executive Management Certificate</span> <span> :</span> <span class="programline" dependency="STUY" id="839672614STUY3"> Strategic Management &amp; Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR3"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="839672614SCHO3" itemprop="name"> UC San Diego Extension</span> <span> , </span> <span class="joblocation jobcity" id="839672614SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="839672614SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="839672614SCNT3"> USA</span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM3"> Strategic Management &amp; Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_4_547453985" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE4" itemprop="name"> MBA</span> <span> :</span> <span class="programline" dependency="STUY" id="839672614STUY4"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR4"> 2010</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="839672614SCHO4" itemprop="name"> University of La Verne</span> <span> , </span> <span class="joblocation jobcity" id="839672614SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="839672614SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="839672614SCNT4"> USA</span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM4"> Business Administration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_5_547453986" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE5" itemprop="name"> Fundacao Getulio Vargas, Belo Horizonte, MG, Brazil</span> <span class="programline" dependency="STUY" id="839672614STUY5"> </span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR5"> 2008</span> </span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_6_547453987" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE6" itemprop="name"> GANEP, Belo Horizonte, MG, Brazil</span> <span class="programline" dependency="STUY" id="839672614STUY6"> </span> <span class="datesWrapper"> <span class="jobdates" id="839672614GRYR6"> 2007</span> </span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839672614_7_547453988" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="839672614DGRE7" itemprop="name"> Unicentro Newton Paiva, Belo Horizonte, MG, Brazil</span> <span class="programline" dependency="STUY" id="839672614STUY7"> </span> </span> <span class="paddedline"> <span class="field" id="839672614FRFM7"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL839672616" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL839672616"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839672616_1_547453990" style=" padding-top:0px; "> <div class="field singlecolumn" id="839672616FRFM1"> approach, benefits, budget, Business Management, content, database, editorial, Executive Management, Home Care, marketing research, marketing, meetings, network, networking, networks, Project management, promotional materials, speaker, quick, researching, Research, Retail, sales, scientific, spreadsheet, strategic, Supply Chain, valuation, website</div> </div> </div> </div>

DIGITAL-MEDIA

VP DIGITAL MEDIA SERVICES AND CONTENT DISTRIBUTION Professional Summary "A cross-functional product, operations & technology leader executing at the intersection of media, multi channel distribution, IT Services, and the consumer." Transformation & Leadership- Skills Work History 01/2009 to 01/2010 VP Digital Media Services And Content Distribution Company Name – City , State Led SaaS file based workflow post production, editing, packaging, distribution, and content servicing P&L for clients including Sony Pictures Entertainment, Paramount Pictures, Warner Bros., and Walt Disney Studios. Completed 800 Terabyte Infrastructure and workflow process design across encoding, transcoding, delivery platforms to facilitate library migration to HD content. Facilitated customer content launches for sell thru platforms Apple Germany, Apple France, Xbox, Playstation Networks, Amazon, and other distribution channels including ATT Mobile and DirecTV. 01/2008 to Current Independent Contractor Company Name – City , State Led The Walt Disney Interactive Media Group Technical Operations Shared Services Organization from internet startup to "Commercial Grade" Internet Infrastructure, Platform, and Engineering Services provider fueling 3X audience growth (85 million Unique visitors a month) and revenue from global product (Fantasy Games, Toontown MMRPG, Disney Broadband, ESPN Motion, Disney Stores, ), Mobile MVNO service, and Ecommerce offerings from ESPN.com, Disney.com, ABCNEWS.com, ABC.com, Disneyworld.com, and DisneyStores.com. Strategic Planning/Execution- Delivered Playboy's integrated "Digital Content Factory" launching video download offering, affiliate model for audience growth on Playboy.com, and scalable content production/post-production, distribution services establishing a lead position in "Omni Channel" media consumption across (Print, DVD, Online, Broadcast, Mobile, and Location Based Entertainment). Innovation- Launched ESPN Motion infrastructure, a pioneer product, in ad supported rich media delivery. Established global "Best in Class" multi channel customer contact center, network, and IT services infrastructure during hyper growth stage of Capital One Financial Corporation powering scale from 700 employees to 22,000 and 3 million account holders to 30 million across multiple continents. Operational Efficiency/Effectiveness- Re-negotiated network, application software, maintenance support agreements, standardized, virtualized, and consolidated infrastructure and environmental footprint to slash bottom line IT costs by over 30%. Leveraged and implemented ITIL best practices framework, open source technologies, process re-engineering, program/project management methodologies, increasing availability metrics to 99.99% while maintaining flat FTE counts. Team Building and Collaboration- Established global product development and support model for video download subscription business across engineering, product development, Q/A, technical operations, marketing, and finance in Japan, the UK, and the US. Maintained retention levels (less than 6%) through clear mission, matching right resources with right roles, progressive job families, succession planning, rewards/recognition programs, and cross training. Built communication triads (Business, Operations, IT) facilitating prioritization across 60 geographic locations and establishing program/project management methodologies improving on time delivery by 20%. Provide IT and Operational Leadership services and guidance to businesses challenged with scalability, flexibility alignment, and growth. Developed a speaker forum "Business Hack Japan" for the Japanese media community, (designers, gaming companies, web services, CGI artists, and film production/distribution). Landed a contract with JETRO (Japan External Trade Org.) to publish paper on US Digital distribution landscape. 01/2005 to 01/2007 Senior Vice President/ Chief Information Officer Company Name – City , State Developed and led rich media product/technology strategy and support for the Online, Broadcast, Mobile, Publishing, DVD Distribution, and licensing business models including, content creation, content management, content distribution, billing systems architecture, business intelligence, and enterprise back office systems. Launched Internet delivered VOD subscription based product line with over 2000 titles and re-launched Playboy.com with Web 2.0 features with payback in 8 months. Established enterprise asset/content management system to capture and catalog over 50 yrs of image, text, and video content across the enterprise to enable ad supported lifestyle product offering, video subscription services, and affiliate traffic generation to Playboy.com Integrated two business acquisitions into the corporate infrastructure in 6 months. Established consolidated hosting strategy and enterprise bandwidth agreements realizing 30% reduction in infrastructure costs. 01/2002 to 01/2005 Vice President Technical Operations Company Name – City , State Built shared services organization supporting subscription based products, multi player gaming solutions, advertising business models, travel, and retail commerce for all Disney business verticals in the b to c online channel and Disney/ESPN Mobile MVNO services. Captained the design, implementation, and support infrastructure delivering 30+ billion page views per year and 85+ million unique visitors a month at ESPN.com, ABCNEWS.com, and Disney.com. Reduced operating costs by 20% through system/network contract renegotiations, and implementation of audit and control procedures for capital expenditures. Improved operational stability, reliability, and availability through the implementation of IT Service Management framework including best practices in change management, incident management, and configuration management achieving 80% first call incident resolution. Completed data center expansion efforts to accommodate 5 year growth projections of 100% increase in capacity for rich media products and content delivery for global product launches. 01/2000 to 01/2002 Vice President of Operations Company Name – City , State Directed design and implementation of all business plans with scalable, operational support strategy (customer care, provisioning, purchasing, sales, back office) for this start-up company, providing fully managed web hosting and managed security services. Acquired and managed major accounts through top-level presentations with CXO's. Secured commitments for additional funding after debt-for-equity restructuring and reduction in monthly cash flow initiatives were completed. Achieved 100% on-time delivery rating for customer solutions and 80% first-call resolution on all customer requests. Completed multi-phased approach to sales automation and service management business processes through implementation of Siebel's Mid Market CRM suite resulting in end to end customer lifecycle tracking. Achieved service-level availability of 99.99% and reduced server build time from 2 days to 6 hours. 01/1994 to 01/2000 Director of E-Business Infrastructure/ Network Operations Manager/ Telecom Manager Company Name – City , State Developed and implemented strategic plans and nationwide tactical support strategy with service-level management for all desktop applications, data and voice networks, call center infrastructure including ICR/VRU, inbound/outbound predictive dialing, and PBX/ACD. Managed a $26 million budget within 4% of plan across an internal customer base of 20,000 associates supporting over 22 million external customers. Established online financial services brand through account acquisition and servicing including a shopping portal, online auto loan approval, loyalty card, and coupons. Negotiated outsourcing arrangements with external development resources and infrastructure providers for shopping portal (www.capitaloneplace.com) achieving readiness for shopping season. Improved staff-to-desktop ratios by 50%, while reducing work order completion times by 20% and monthly trouble ticket to platform ratios by 23% through restructuring including the establishment of regional support teams, centralizing help desk functions, configuration standards (desktop and server build templates), and a quality assurance/metrics/audit function. Participated in IT charge-back modeling project selecting Network Operations as prototype group to bill back business unit customers. Established management principles through Sportsmind executive leadership development program, geared to provide a common language, linguistic behaviors, tools, and competencies to manage through day-to-day projects, conversations and problems. Co-led an operational imperative to build a standardized project management office producing a formal process for approval, budgeting, and tracking of every project Achieved availability metrics of 99.99% through intelligent inbound/outbound predictive call routing infrastructure supporting over 110 million calls annually, reaching payback in 10 months and improving right party contacts by over 25%. 01/1990 to 01/1994 Manager of MIS Company Name – City , State Education 1998 MBA : Virginia Commonwealth University - City , State B.S : Business Admin. - Management Landmark Forum Franklin Pierce University Univ. of Virginia Darden School Change Mgt - City , State GPA: Magna cum Laude Business Admin. - Management Magna cum Laude Landmark Forum Skills ACD, acquisitions, ABC, ad, advertising, Apple, approach, automation, billing systems, Broadband, Broadcast, budgeting, budget, business intelligence, business plans, business processes, c, call center, cash flow, catalog, CGI, change management, com, configuration management, content, content management, content creation, CRM, clients, customer care, delivery, product development, DVD, Ecommerce, editing, equity, features, film production, finance, Financial, help desk, image, Innovation, ITIL, Japanese, Team Building, Leadership, leadership development, marketing, Market, office, 2000, migration, modeling, enterprise, Network, Networks, packaging, page, PBX, presentations, process re-engineering, process design, producing, project management, speaker, purchasing, quality assurance, retail, routing, sales, Siebel, strategy, strategic plans, Strategic Planning, Unique, video, web hosting, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME510638362" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_510638362_1_333415975"> <div class="name" itemprop="name"> <span class="field" id="510638362FNAM1"> </span> <span> </span> <span class="field" id="510638362LNAM1"> VP DIGITAL MEDIA SERVICES AND CONTENT DISTRIBUTION</span> </div> </div> </div> <div class="section" id="SECTION_SUMM510638366" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM510638366"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510638366_1_333415986"> <div class="field singlecolumn" id="510638366FRFM1"> "A cross-functional product, operations &amp; technology leader executing at the intersection of media, multi channel distribution, IT Services, and the consumer." Transformation &amp; Leadership-</div> </div> </div> <div class="section" id="SECTION_HILT510638894" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT510638894"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510638894_1_333417706"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="510638894SKC11"> </td> <td class="field twocol_2" id="510638894SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR510638364" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR510638364"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510638364_1_333415978" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD1"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT1"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT1"> VP Digital Media Services And Content Distribution</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES1" itemprop="description"> <ul> <li> Led SaaS file based workflow post production, editing, packaging, distribution, and content servicing P&amp;L for clients including Sony Pictures Entertainment, Paramount Pictures, Warner Bros., and Walt Disney Studios.</li> <li> Completed 800 Terabyte Infrastructure and workflow process design across encoding, transcoding, delivery platforms to facilitate library migration to HD content.</li> <li> Facilitated customer content launches for sell thru platforms Apple Germany, Apple France, Xbox, Playstation Networks, Amazon, and other distribution channels including ATT Mobile and DirecTV.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_2_333415977" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD2"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT2"> Independent Contractor</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES2" itemprop="description"> <ul> <li> Led The Walt Disney Interactive Media Group Technical Operations Shared Services Organization from internet startup to "Commercial Grade" Internet Infrastructure, Platform, and Engineering Services provider fueling 3X audience growth (85 million Unique visitors a month) and revenue from global product (Fantasy Games, Toontown MMRPG, Disney Broadband, ESPN Motion, Disney Stores, ), Mobile MVNO service, and Ecommerce offerings from ESPN.com, Disney.com, ABCNEWS.com, ABC.com, Disneyworld.com, and DisneyStores.com.</li> <li> Strategic Planning/Execution- Delivered Playboy's integrated "Digital Content Factory" launching video download offering, affiliate model for audience growth on Playboy.com, and scalable content production/post-production, distribution services establishing a lead position in "Omni Channel" media consumption across (Print, DVD, Online, Broadcast, Mobile, and Location Based Entertainment).</li> <li> Innovation- Launched ESPN Motion infrastructure, a pioneer product, in ad supported rich media delivery.</li> <li> Established global "Best in Class" multi channel customer contact center, network, and IT services infrastructure during hyper growth stage of Capital One Financial Corporation powering scale from 700 employees to 22,000 and 3 million account holders to 30 million across multiple continents.</li> <li> Operational Efficiency/Effectiveness- Re-negotiated network, application software, maintenance support agreements, standardized, virtualized, and consolidated infrastructure and environmental footprint to slash bottom line IT costs by over 30%.</li> <li> Leveraged and implemented ITIL best practices framework, open source technologies, process re-engineering, program/project management methodologies, increasing availability metrics to 99.99% while maintaining flat FTE counts.</li> <li> Team Building and Collaboration- Established global product development and support model for video download subscription business across engineering, product development, Q/A, technical operations, marketing, and finance in Japan, the UK, and the US.</li> <li> Maintained retention levels (less than 6%) through clear mission, matching right resources with right roles, progressive job families, succession planning, rewards/recognition programs, and cross training.</li> <li> Built communication triads (Business, Operations, IT) facilitating prioritization across 60 geographic locations and establishing program/project management methodologies improving on time delivery by 20%.</li> <li> Provide IT and Operational Leadership services and guidance to businesses challenged with scalability, flexibility alignment, and growth.</li> <li> Developed a speaker forum "Business Hack Japan" for the Japanese media community, (designers, gaming companies, web services, CGI artists, and film production/distribution).</li> <li> Landed a contract with JETRO (Japan External Trade Org.) to publish paper on US Digital distribution landscape.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_3_333415979" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD3"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT3"> 01/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT3"> Senior Vice President/ Chief Information Officer</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES3" itemprop="description"> <ul> <li> Developed and led rich media product/technology strategy and support for the Online, Broadcast, Mobile, Publishing, DVD Distribution, and licensing business models including, content creation, content management, content distribution, billing systems architecture, business intelligence, and enterprise back office systems.</li> <li> Launched Internet delivered VOD subscription based product line with over 2000 titles and re-launched Playboy.com with Web 2.0 features with payback in 8 months.</li> <li> Established enterprise asset/content management system to capture and catalog over 50 yrs of image, text, and video content across the enterprise to enable ad supported lifestyle product offering, video subscription services, and affiliate traffic generation to Playboy.com Integrated two business acquisitions into the corporate infrastructure in 6 months.</li> <li> Established consolidated hosting strategy and enterprise bandwidth agreements realizing 30% reduction in infrastructure costs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_4_333415980" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT4"> 01/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT4"> Vice President Technical Operations</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES4" itemprop="description"> <ul> <li> Built shared services organization supporting subscription based products, multi player gaming solutions, advertising business models, travel, and retail commerce for all Disney business verticals in the b to c online channel and Disney/ESPN Mobile MVNO services.</li> <li> Captained the design, implementation, and support infrastructure delivering 30+ billion page views per year and 85+ million unique visitors a month at ESPN.com, ABCNEWS.com, and Disney.com.</li> <li> Reduced operating costs by 20% through system/network contract renegotiations, and implementation of audit and control procedures for capital expenditures.</li> <li> Improved operational stability, reliability, and availability through the implementation of IT Service Management framework including best practices in change management, incident management, and configuration management achieving 80% first call incident resolution.</li> <li> Completed data center expansion efforts to accommodate 5 year growth projections of 100% increase in capacity for rich media products and content delivery for global product launches.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_5_333415981" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD5"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT5"> 01/2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT5"> Vice President of Operations</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES5" itemprop="description"> <ul> <li> Directed design and implementation of all business plans with scalable, operational support strategy (customer care, provisioning, purchasing, sales, back office) for this start-up company, providing fully managed web hosting and managed security services.</li> <li> Acquired and managed major accounts through top-level presentations with CXO's.</li> <li> Secured commitments for additional funding after debt-for-equity restructuring and reduction in monthly cash flow initiatives were completed.</li> <li> Achieved 100% on-time delivery rating for customer solutions and 80% first-call resolution on all customer requests.</li> <li> Completed multi-phased approach to sales automation and service management business processes through implementation of Siebel's Mid Market CRM suite resulting in end to end customer lifecycle tracking.</li> <li> Achieved service-level availability of 99.99% and reduced server build time from 2 days to 6 hours.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_6_333415982" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD6"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT6"> 01/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT6"> Director of E-Business Infrastructure/ Network Operations Manager/ Telecom Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES6" itemprop="description"> <ul> <li> Developed and implemented strategic plans and nationwide tactical support strategy with service-level management for all desktop applications, data and voice networks, call center infrastructure including ICR/VRU, inbound/outbound predictive dialing, and PBX/ACD.</li> <li> Managed a $26 million budget within 4% of plan across an internal customer base of 20,000 associates supporting over 22 million external customers.</li> <li> Established online financial services brand through account acquisition and servicing including a shopping portal, online auto loan approval, loyalty card, and coupons.</li> <li> Negotiated outsourcing arrangements with external development resources and infrastructure providers for shopping portal (www.capitaloneplace.com) achieving readiness for shopping season.</li> <li> Improved staff-to-desktop ratios by 50%, while reducing work order completion times by 20% and monthly trouble ticket to platform ratios by 23% through restructuring including the establishment of regional support teams, centralizing help desk functions, configuration standards (desktop and server build templates), and a quality assurance/metrics/audit function.</li> <li> Participated in IT charge-back modeling project selecting Network Operations as prototype group to bill back business unit customers.</li> <li> Established management principles through Sportsmind executive leadership development program, geared to provide a common language, linguistic behaviors, tools, and competencies to manage through day-to-day projects, conversations and problems.</li> <li> Co-led an operational imperative to build a standardized project management office producing a formal process for approval, budgeting, and tracking of every project Achieved availability metrics of 99.99% through intelligent inbound/outbound predictive call routing infrastructure supporting over 110 million calls annually, reaching payback in 10 months and improving right party contacts by over 25%.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638364_7_333415983" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510638364JSTD7"> 01/1990</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510638364EDDT7"> 01/1994</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510638364JTIT7"> Manager of MIS</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510638364COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510638364JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638364JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510638364JDES7" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC510638365" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC510638365"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510638365_1_333415984" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="510638365GRYR1"> 1998</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="510638365DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="510638365STUY1"> </span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="510638365SCHO1" itemprop="name"> Virginia Commonwealth University</span> <span> - </span> <span class="joblocation jobcity" id="510638365SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638365SSTA1"> State</span> <br/> </span> <span class="field" id="510638365FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510638365_2_333415985" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="510638365GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="510638365DGRE2" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="510638365STUY2"> Business Admin. - Management Landmark Forum</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="510638365SCHO2" itemprop="name"> Franklin Pierce University Univ. of Virginia Darden School Change Mgt</span> <span> - </span> <span class="joblocation jobcity" id="510638365SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="510638365SSTA2"> State</span> <br/> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="510638365GRPA2"> Magna cum Laude</span> </span> <span class="field" id="510638365FRFM2"> Business Admin. - Management Magna cum Laude Landmark Forum</span> </div> </div> </div> <div class="section" id="SECTION_SKLL510638367" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL510638367"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510638367_1_333415987"> <div class="field singlecolumn" id="510638367FRFM1"> ACD, acquisitions, ABC, ad, advertising, Apple, approach, automation, billing systems, Broadband, Broadcast, budgeting, budget, business intelligence, business plans, business processes, c, call center, cash flow, catalog, CGI, change management, com, configuration management, content, content management, content creation, CRM, clients, customer care, delivery, product development, DVD, Ecommerce, editing, equity, features, film production, finance, Financial, help desk, image, Innovation, ITIL, Japanese, Team Building, Leadership, leadership development, marketing, Market, office, 2000, migration, modeling, enterprise, Network, Networks, packaging, page, PBX, presentations, process re-engineering, process design, producing, project management, speaker, purchasing, quality assurance, retail, routing, sales, Siebel, strategy, strategic plans, Strategic Planning, Unique, video, web hosting, workflow</div> </div> </div> </div>

DIGITAL-MEDIA

MONITOR TECH Summary Knowledge of modern office methods and procedures, filing, telephone techniques, and office equipment. Ability to speak clearly and concisely. Ability to perform duties with speed and accuracy without immediate and constant supervision. Ability to use good judgment in recognizing scope of authority. Ability to learn, interpret and apply office practices and procedures. Ability to establish and maintain good working relationships with co-workers and the general public. Ability to perform duties under critical deadlines Accomplishments Quick learner Reports generation and analysis Computer proficient Microsoft Office Experience Company Name January 2014 to Current Monitor Tech City , State Document or otherwise report observations of patient behavior, complaints or physical symptoms to nurses. Company Name March 2007 to December 2013 Health Unit Clerk City , State Answer telephones and direct calls to appropriate staff. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Receive and route messages or documents, such as laboratory results, to appropriate staff. Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. Retrieve patient medical records for physicians, technicians, or other medical personnel. Release information to persons or agencies according to regulations. Process patient admission or discharge documents. Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software. Transcribe medical reports. Company Name May 1999 to March 2008 P.B.X. Operator City , State Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls. Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. Monitor alarm systems to ensure that secure conditions are maintained. Contact security staff members when necessary, using radio-telephones. Offer special assistance to persons such as those who are unable to dial or who are in emergency situations. Interrupt busy lines if an emergency warrants. Route emergency calls appropriately. Company Name January 2006 to February 2007 Warehouse Supervisor City , State Keep records of employees' attendance and hours worked. Confer with other supervisors to coordinate operations and activities within or between departments. Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators. Company Name January 2004 to December 2005 Warehouse Shipping and Receiving City , State Warehouse Shipping and Receiving Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. Prepare invoices, shipping documents, and contracts. Receive and respond to customer complaints. Verify customer and order information for correctness, checking it against previously obtained information as necessary. Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing. Inspect outgoing work for compliance with customers' specifications. Company Name January 2002 to December 2003 Front Office Receptionist City , State Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Answer telephones, direct calls, and take messages. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Complete and mail bills, contracts, policies, invoices, or checks. Education High School Diploma City , State , US Flint, MI, US High School Diploma Flint Central High Flint, MI High School Diploma, Jun 1985 Skills Telephones, Invoices, Greeting, Incoming Calls, Security, Switchboards, Clerk, Medical Records,MS Word, Office, Billing, Shipping, Shipping And Receiving, Database Systems, Filing, Incoming Mail, Inventory, Receptionist, Adp, Clients, Jms, Microsoft Office, Office Assistant, Office Management Skills.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME603641301" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_603641301_1_392669681" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="603641301FNAM1"> </span> <span> </span> <span class="field" id="603641301LNAM1"> MONITOR TECH</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM603641303" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM603641303"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603641303_1_392669705" style=" padding-top:0px; "> <div class="field singlecolumn" id="603641303FRFM1"> <p align="LEFT"> Knowledge of modern office methods and procedures, filing, telephone techniques, and office equipment. Ability to speak clearly and concisely. Ability to perform duties with speed and accuracy without immediate and constant supervision. Ability to use good judgment in recognizing scope of authority. Ability to learn, interpret and apply office practices and procedures. Ability to establish and maintain good working relationships with co-workers and the general public. Ability to perform duties under critical deadlines</p> </div> </div> </div> <div class="section" id="SECTION_ACCM603641345" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM603641345"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603641345_1_392669709" style=" padding-top:0px; "> <div class="field singlecolumn" id="603641345FRFM1"> <ul> <li> Quick learner</li> <li> Reports generation and analysis</li> <li> Computer proficient</li> <li> Microsoft Office</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR603641305" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR603641305"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603641305_1_392669711" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD1"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT1"> Monitor Tech </span> <br/> <span class="joblocation jobcity" id="603641305JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES1" itemprop="description"> <p align="LEFT"> Document or otherwise report observations of patient behavior, complaints or physical symptoms to nurses.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603641305_2_392669712" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD2"> March 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT2"> December 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT2"> Health Unit Clerk</span> <br/> <span class="joblocation jobcity" id="603641305JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES2" itemprop="description"> <ul> <li> Answer telephones and direct calls to appropriate staff.</li> <li> Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.</li> <li> Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.</li> <li> Receive and route messages or documents, such as laboratory results, to appropriate staff.</li> <li> Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.</li> <li> Retrieve patient medical records for physicians, technicians, or other medical personnel.</li> <li> Release information to persons or agencies according to regulations.</li> <li> Process patient admission or discharge documents.</li> <li> Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.</li> <li> Transcribe medical reports.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603641305_3_392669717" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD3"> May 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT3"> March 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT3"> P.B.X. Operator</span> <br/> <span class="joblocation jobcity" id="603641305JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES3" itemprop="description"> <ul> <li> Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.</li> <li> Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.</li> <li> Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.</li> <li> Monitor alarm systems to ensure that secure conditions are maintained.</li> <li> Contact security staff members when necessary, using radio-telephones.</li> <li> Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.</li> <li> Interrupt busy lines if an emergency warrants.</li> <li> Route emergency calls appropriately.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603641305_4_392669713" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD4"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT4"> February 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT4"> Warehouse Supervisor</span> <br/> <span class="joblocation jobcity" id="603641305JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES4" itemprop="description"> <ul> <li> Keep records of employees' attendance and hours worked.</li> <li> Confer with other supervisors to coordinate operations and activities within or between departments.</li> <li> Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603641305_5_392669714" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD5"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT5"> December 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT5"> Warehouse Shipping and Receiving </span> <br/> <span class="joblocation jobcity" id="603641305JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES5" itemprop="description"> <ul> <li> Warehouse Shipping and Receiving</li> <li> Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.</li> <li> Prepare invoices, shipping documents, and contracts.</li> <li> Receive and respond to customer complaints.</li> <li> Verify customer and order information for correctness, checking it against previously obtained information as necessary.</li> <li> Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing.</li> <li> Inspect outgoing work for compliance with customers' specifications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603641305_6_392669715" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="603641305COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="603641305JSTD6"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603641305EDDT6"> December 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="603641305JTIT6"> Front Office Receptionist</span> <br/> <span class="joblocation jobcity" id="603641305JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641305JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603641305JDES6" itemprop="description"> <ul> <li> Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.</li> <li> Answer telephones, direct calls, and take messages.</li> <li> Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.</li> <li> Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.</li> <li> Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.</li> <li> Complete and mail bills, contracts, policies, invoices, or checks.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC603641306" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC603641306"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603641306_1_392669718" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="603641306DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="603641306STUY1"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="603641306SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="603641306SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="603641306SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="603641306FRFM1"> Flint, MI, US High School Diploma Flint Central High Flint, MI High School Diploma, Jun 1985</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL603641347" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL603641347"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603641347_1_392669719" style=" padding-top:0px; "> <div class="field singlecolumn" id="603641347FRFM1"> <p align="LEFT"> Telephones, Invoices, Greeting, Incoming Calls, Security, Switchboards, Clerk, Medical Records,MS Word, Office, Billing, Shipping, Shipping And Receiving, Database Systems, Filing, Incoming Mail, Inventory, Receptionist, Adp, Clients, Jms, Microsoft Office, Office Assistant, Office Management Skills.</p> </div> </div> </div> </div>

DIGITAL-MEDIA

SPRINT ISP MANAGEMENT TO THE VENDOR Qualifications Windows 95-XP-Windows 7/8.8,1/10 Windows NT/2000/2003/2008/2012 Red Hat (limited) Ubuntu (limited) VIRTUALIZATION TECHNOLOGY: ESX/ESXi 3.5-5.5 MS Hyperv 2005-2008 SECURITY SYSTEMS/LOAD BALANCERS: Brocade SSL Load Balancer F5 BigIP AFT/LTM Load Balancer SSL Cert Management - 230 Sites Watchguard Work Experience Sprint ISP Management to the vendor May 2014 to Current Company Name Performed System Administration for clients in KCMO/KS - worked on project to move critical Servers to Data Center without interruption. Worked with team to resolve issues and moved over a weekend. Started training and project on Azure and AWS project to move production servers and services to cloud services. Worked on cost analysis to procure a complete change over from physical to cloud environment. Moved complete office infrastructure to new office. Designed network infrastructure. Worked with major ISPs (ATT/TWC) to provide internet and managed services. Setup wireless infrastructure. Put in PBX Grandstream system and worked with providers to move from Analog to Fiber with DID's for PBX installation. Restructured backup process to include Dell Appassure - configured to backup 22 VM Windows server, including 2 SQL and 2 Microsoft Exchange Servers Completed P2V project using ESXi 5.5 with Essentials licensing. Converted 22 servers Configured Orion Solar Winds to monitor and report on all network devices utilizing several monitoring processes. Worked with vendor to cut over all remote locations from ATT/Sprint ISP Management to the vendor. This took the work load off of IT and allowed an outsourced company to monitor and manage 21 remote offices. Technologies: SonicWall/Cisco ASA Firewall, Windows Server 03-12/Pertino Networks ESXi 4.1-5.5, Exchange 2007/2013, IIS Servers, Dell Switches, Dell Servers, AppAssure, Azure/AWS Implemented Pertino, EMC VNX 5300, VNXe 3200 Systems Engineer January 2013 to May 2014 Company Name － City , State Moved to contract role after company sold Relocated company production network from MainMark DataCenter to Layered Tech ATC. Built new infrastructure - Cisco UCS B200 5 Blade Server/VMWARE ESXi 5.1 Enterprise, EMC VNX 5300 SAN/Fibre Channel technology-10gb/Fabric Connectors/Cisco 4500 Switches Moved all SSL Certs from outdated Brokade Load Balancers to F5 BigIP LTM Configured Orion Solar Winds to monitor and report on all network devices utilizing several monitoring processes. Redesigned new ESXi 5.1 installation to utilize HA/DFS/Vmotion - configured access via Fibre Channel protocol for 10gb connection to SAN. Technologies: F5, Cisco ASA Firewall, Cisco UCS Blade Server, EMC San, Windows Server 03-12 ESXi 4.1-5.5, SolarWinds, Exchange 2003/2010/2013, IIS Servers, Dell Switches, Dell Servers, Trilead VMX, VEEAM, Unitrends IT Director September 2007 to January 2013 Company Name － City , State Performs hardware, software and network upgrades for company - Installed Server MS Windows 2003 Enterprise Edition based network - Upgraded to 2008 R2. Responsible for implementing and maintaining system security and configurations of 32 company servers while providing IT support, to include planning, software and hardware configuration to a staff of 90 end-users. Implements overall worksite infrastructure using ESXi Virtualization - Went from a 4 server shop to 32 - all but 3 are VM's. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems. Technologies: Watchguard Firewall, Cisco Switches, Dell Switches, HP Switches, HP Servers, Windows Server 2003/2008, ESX 3.5 - ESXi 5.1, Exchange 2003/2010 DAG, IIS Servers, Trilead VMX, VEEAM, Unitrends Kansas State Government contractor January 2001 to January 2007 Company Name － City , State 66062 913.710.7339 Education and Training BS : Business Management Ottawa University － City , State , US Ottawa University ~ Overland Park, KS Campus Currently pursuing a BS in IT, Minor in Business Management Certifications CCNA CCDA MSCE VMWARE ESXi technologies Watchguard Firewall Technologies Exchange 5.5-2010 OS/2/Netware/DOS Lan Manager (Many years of exposure to networks) Windows Server NT, 2000, 2003, 2008 Office 95, 97, 2000, 2003, 2007, 2010 F5 BigIP AFM/LTM Installation/Administration EMC VNX SAN Technologies - Training/Experience on new 5300/Unisphere/VNXe 3100 Unisphere/AX4-5i/Navisphere Experience with iSCSI, SMB Cisco UCS Blade Server technologies Supporting 10gb Fabric Connect technologies for UCS/SAN/VMWARE deployment Backup/DR Applications and Business Continuity programs TECHNOLOGY Cisco Router - Cisco Catalyst Switch - Switching Technologies (Layer 2,3) - Ethernet, FastEthernet, GigEthernet, HP/Dell/Cisco Managed Switches - Cisco Switching (latest is 4500) Watchguard XSeries F5 BigIP LTM/ASM DHCP TCP/IP DNS SSL Cert Mgmt Wireless B/G/AC Gb Skills Cisco, Exchange, Firewall, Iis, Internet Information Services, It Support, Layout For, Microsoft Windows, R2, Sap, Security, System Security, Virtualization, Windows 2003, Windows Server 2003, Cisco Asa, Emc, Emc Vnx, Orion, Vnx, Access, Atc, Dfs, Engineer, Fibre Channel, Marketing, San, Solarwinds, Ssl, Storage Area Network, Systems Engineer, Vmware, Analog, Aws, Clients, Cost Analysis, Data Center, Emc Vnxe, Isp, Microsoft Exchange, Pbx, Sql, System Administration, Systems Administration, Training, Virtual Machine, Vm, Vnxe, Wireless, Ac, Brocade, Business Continuity, Catalyst, Ccna, Deployment, Dhcp, Dns, Dos, Emc Navisphere, Ethernet, Iscsi, Lan, Lan Manager, Layer 2, Navisphere, Netware, Os/2, Red Hat, Router, Switching, Tcp, Tcp/ip, Windows 7, Windows 95, Business Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME600129086" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_600129086_1_390371651" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="600129086FNAM1"> </span> <span> </span> <span class="field" id="600129086LNAM1"> SPRINT ISP MANAGEMENT TO THE VENDOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM600129088" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT600129089" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT600129089"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600129089_1_390371653" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="600129089SKC11"> <ul> <li> Windows 95-XP-Windows 7/8.8,1/10</li> <li> Windows NT/2000/2003/2008/2012</li> <li> Red Hat (limited)</li> <li> Ubuntu (limited) VIRTUALIZATION TECHNOLOGY:</li> <li> ESX/ESXi 3.5-5.5</li> <li> MS Hyperv 2005-2008 SECURITY SYSTEMS/LOAD BALANCERS:</li> <li> Brocade SSL Load Balancer</li> <li> F5 BigIP AFT/LTM Load Balancer</li> <li> SSL Cert Management - 230 Sites</li> <li> Watchguard</li> </ul> </td> <td class="field twocol_2 charspace" id="600129089SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL600129516" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM600129517" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR600129090" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR600129090"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600129090_1_390371654" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="600129090JTIT1"> Sprint ISP Management to the vendor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="600129090JSTD1"> May 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600129090EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="600129090COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="600129090JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="600129090JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="600129090JDES1" itemprop="description"> <ul> <li> Performed System Administration for clients in KCMO/KS - worked on project to move critical Servers to Data Center without interruption. Worked with team to resolve issues and moved over a weekend.</li> <li> Started training and project on Azure and AWS project to move production servers and services to cloud services. Worked on cost analysis to procure a complete change over from physical to cloud environment.</li> <li> Moved complete office infrastructure to new office. Designed network infrastructure. Worked with major ISPs (ATT/TWC) to provide internet and managed services. Setup wireless infrastructure. Put in PBX Grandstream system and worked with providers to move from Analog to Fiber with DID's for PBX installation.</li> <li> Restructured backup process to include Dell Appassure - configured to backup 22 VM Windows server, including 2 SQL and 2 Microsoft Exchange Servers</li> <li> Completed P2V project using ESXi 5.5 with Essentials licensing. Converted 22 servers</li> <li> Configured Orion Solar Winds to monitor and report on all network devices utilizing several monitoring processes.</li> <li> Worked with vendor to cut over all remote locations from ATT/Sprint ISP Management to the vendor. This took the work load off of IT and allowed an outsourced company to monitor and manage 21 remote offices.</li> <li> Technologies: SonicWall/Cisco ASA Firewall, Windows Server 03-12/Pertino Networks</li> <li> ESXi 4.1-5.5, Exchange 2007/2013, IIS Servers, Dell Switches, Dell Servers, AppAssure, Azure/AWS</li> <li> Implemented Pertino, EMC VNX 5300, VNXe 3200</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600129090_2_390371655" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="600129090JTIT2"> Systems Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="600129090JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600129090EDDT2"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="600129090COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="600129090JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600129090JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600129090JDES2" itemprop="description"> <ul> <li> Moved to contract role after company sold</li> <li> Relocated company production network from MainMark DataCenter to Layered Tech ATC.</li> <li> Built new infrastructure - Cisco UCS B200 5 Blade Server/VMWARE ESXi 5.1 Enterprise, EMC VNX 5300 SAN/Fibre Channel technology-10gb/Fabric Connectors/Cisco 4500 Switches</li> <li> Moved all SSL Certs from outdated Brokade Load Balancers to F5 BigIP LTM</li> <li> Configured Orion Solar Winds to monitor and report on all network devices utilizing several monitoring processes.</li> <li> Redesigned new ESXi 5.1 installation to utilize HA/DFS/Vmotion - configured access via Fibre Channel protocol for 10gb connection to SAN.</li> <li> Technologies: F5, Cisco ASA Firewall, Cisco UCS Blade Server, EMC San, Windows Server 03-12</li> <li> ESXi 4.1-5.5, SolarWinds, Exchange 2003/2010/2013, IIS Servers, Dell Switches, Dell Servers, Trilead VMX, VEEAM, Unitrends</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600129090_3_390371656" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="600129090JTIT3"> IT Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="600129090JSTD3"> September 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600129090EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="600129090COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="600129090JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600129090JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600129090JDES3" itemprop="description"> <ul> <li> Performs hardware, software and network upgrades for company - Installed Server MS Windows 2003 Enterprise Edition based network - Upgraded to 2008 R2.</li> <li> Responsible for implementing and maintaining system security and configurations of 32 company servers while providing IT support, to include planning, software and hardware configuration to a staff of 90 end-users.</li> <li> Implements overall worksite infrastructure using ESXi Virtualization - Went from a 4 server shop to 32 - all but 3 are VM's.</li> <li> Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.</li> <li> Technologies: Watchguard Firewall, Cisco Switches, Dell Switches, HP Switches, HP Servers, Windows Server 2003/2008, ESX 3.5 - ESXi 5.1, Exchange 2003/2010 DAG, IIS Servers, Trilead VMX, VEEAM, Unitrends</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600129090_4_390371657" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="600129090JTIT4"> Kansas State Government contractor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="600129090JSTD4"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600129090EDDT4"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="600129090COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="600129090JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600129090JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600129090JDES4" itemprop="description"> 66062 913.710.7339</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC600129091" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC600129091"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600129091_1_390371658" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="600129091DGRE1" itemprop="name"> BS</span> <span> : </span> <span class="programline" dependency="STUY" id="600129091STUY1"> Business Management</span> <span class="jobdates" id="600129091GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="600129091SCHO1" itemprop="name"> Ottawa University</span> <span> － </span> <span class="joblocation jobcity" id="600129091SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="600129091SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="600129091SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="600129091FRFM1"> Ottawa University ~ Overland Park, KS Campus Currently pursuing a BS in IT, Minor in Business Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT600129096" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT600129096"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600129096_1_390371659" style=" padding-top:0px; "> <div class="field singlecolumn" id="600129096FRFM1"> <ul> <li> CCNA CCDA</li> <li> MSCE</li> <li> VMWARE ESXi technologies</li> <li> Watchguard Firewall Technologies</li> <li> Exchange 5.5-2010</li> <li> OS/2/Netware/DOS Lan Manager (Many years of exposure to networks)</li> <li> Windows Server NT, 2000, 2003, 2008</li> <li> Office 95, 97, 2000, 2003, 2007, 2010</li> <li> F5 BigIP AFM/LTM Installation/Administration</li> <li> EMC VNX SAN Technologies - Training/Experience on new 5300/Unisphere/VNXe 3100 Unisphere/AX4-5i/Navisphere</li> <li> Experience with iSCSI, SMB</li> <li> Cisco UCS Blade Server technologies</li> <li> Supporting 10gb Fabric Connect technologies for UCS/SAN/VMWARE deployment</li> <li> Backup/DR Applications and Business Continuity programs TECHNOLOGY</li> <li> Cisco Router - Cisco Catalyst Switch - Switching Technologies (Layer 2,3) - Ethernet, FastEthernet, GigEthernet,</li> <li> HP/Dell/Cisco Managed Switches - Cisco Switching (latest is 4500)</li> <li> Watchguard XSeries</li> <li> F5 BigIP LTM/ASM</li> <li> DHCP</li> <li> TCP/IP</li> <li> DNS</li> <li> SSL Cert Mgmt</li> <li> Wireless B/G/AC Gb</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL600129097" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL600129097"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600129097_1_390371660" style=" padding-top:0px; "> <div class="field singlecolumn" id="600129097FRFM1"> Cisco, Exchange, Firewall, Iis, Internet Information Services, It Support, Layout For, Microsoft Windows, R2, Sap, Security, System Security, Virtualization, Windows 2003, Windows Server 2003, Cisco Asa, Emc, Emc Vnx, Orion, Vnx, Access, Atc, Dfs, Engineer, Fibre Channel, Marketing, San, Solarwinds, Ssl, Storage Area Network, Systems Engineer, Vmware, Analog, Aws, Clients, Cost Analysis, Data Center, Emc Vnxe, Isp, Microsoft Exchange, Pbx, Sql, System Administration, Systems Administration, Training, Virtual Machine, Vm, Vnxe, Wireless, Ac, Brocade, Business Continuity, Catalyst, Ccna, Deployment, Dhcp, Dns, Dos, Emc Navisphere, Ethernet, Iscsi, Lan, Lan Manager, Layer 2, Navisphere, Netware, Os/2, Red Hat, Router, Switching, Tcp, Tcp/ip, Windows 7, Windows 95, Business Management</div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL ENGAGE SALES Summary My Current role represents Komli's entire social media business across Thailand. I take Komli's social offerings to brand and performance advertisers as well the regional/local agencies. This is involve going to market with social advertising options across Facebook, Twitter and other social partnerships that Komli brings to market. It also involves demonstrating the use of Komli's technology offerings across social and how they benefit customers in the long run. I am not only be directly responsible for the team's targets, growth, retention etc. but would also be involved in delivering platform demonstrations to agencies and clients, signing long-term tech and advertising contracts, organizing and executing trainings and orientation for clients. Key success metrics are hitting the quarterly target, retaining existing clients, ensuring personal and professional growth of their direct teams, regional reporting and management Highlights Skills: Presenting and speaking  Educating and training  Platform and operational expertise Sales and marketing Social Media understanding Setting and achieving targets Pipeline and sales planning Account management and support Leadership Mentoring Team-work Business planning Sales Relationship building Management Communication Proactive approach Problem solving Experience Social Engage Sales 01/2015 to Current Company Name City , State The Technical Account Manager directly manages a portfolio of clients that are using the social media ads management platform.  The key metric for success is the amount of media spend in the system and other softer metrics like number of features used and success on the KPI's the client is trying to achieve from the platform.  The Account Manager will play an integral role in recommending and implementing strategies for meeting client goals. This individual will drive renewals and retention. This position is responsible for customer on-boarding, implementation, account growth, technical support and account success.      Key Responsibilities:Conduct the one month orientation training sessionsProvide the service levels for clients documented on the service level agreements Daily account and customer relationship management and provide technical support for all assigned clients   Assist in product trainings and perform Quarterly Business reviews as needed  Act as a liaison between internal teams to ensure customers' needs are being met   Understand customer usage and provide best practices support to encourage that the platform is being used to the optimum  Reviews client accounts and other reports to determine needs/priorities for clients and engage in regular proactive service management discussions  Enhance client relationships  through  extensive knowledge of  client's marketing goals and through personal and face-to-face interactions  Identify and communicate up-sell opportunity within each account   Deliver satisfied customer relationships that result in references, case studies, and  renewals Get client feedback to advise on the product road map  Communicate consistently with customers throughout the contract lifecycle, escalating important issues where needed    Senior Sales Manager 01/2014 to 12/2014 Company Name City , State Vserv.mobi ( Singapore limited)-Follow the process as outlined  by VP (Vikas Gulati). Weekly reports and detailed pipelines to be updated on weekly basis. List of accounts / agencies to be managed . Weekly Review Call-Managing Unilever , OMD and the rest of local account from regional and Thailand perspective-Follow the process outlined by VP and will do weekly pipeline to give clear status on allccounts… Need to make sure that the company revenue on track to hit brand business towards US$200K as outlined AOP numbers . Sales lead 08/2011 to 01/2014 Company Name City 1.Vserv.mobi ( Singapore limited) Follow the process as outlined below by VP. Weekly reports and detailed pipelines to be updated on google docs on weekly basis. List of accounts / agencies to be managed. Weekly Review Call Managing Unilever , OMD and the rest of local account from regional and Thailand perspective Follow the process outlined by VP and will do weekly pipeline to give clear status on all accounts.. Need to make sure that the company revenue on track to hit brand business towards US$ 200K as outlined AOP numbers. Develop and cultivate leads for the sales pipeline Assess potential business deals, negotiate favorable terms, and gain commitment Generate sales leads through personal, professional & external networks Present, negotiate and sell Online Media's products to prospective agency and direct clients, typically pitching to executives, media planners and marketing managers Establish, develop and maintain business and social relationships with current and potential clients Participate in promotional events such as trade shows and seminars Work with other members of the regional team to anticipate and respond to a variety of business needs. Business Development Consultant 01/2011 to 07/2011 Company Name City Identify & qualify new software opportunitiesfor Oracle - Consult with C-level executives to determine their business issues & Engage with Oracle team provide the best engineered solutions. Cooperate with Account Managers & Partners to close projects - Create Account plans to ensure the Target achievemen - Contribute to revenue generation for database license business - Build and maintain effective customer & partner relationships - Promote Oracle technology product through events, webcasts and phone calls - Host events for Oracle Thailand Technology team. Education BBA : Marketing Management 2011 Assumption university City , State , Thailand Marketing Management High School Diploma Assumtion University Bangkok, Bangkok, thailand Matt-Sci, 2006 Hadyai vittayalai school - Hadyai, Songkla, Thailand Skills agency, C, clients, database, Managing, marketing, networks, Oracle, sales, seminars, phone, trade shows

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME627059594" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_627059594_1_408040006" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="627059594FNAM1"> </span> <span> </span> <span class="field lName" id="627059594LNAM1"> SOCIAL ENGAGE SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM627059599" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM627059599"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627059599_1_408040524" style="padding-top:0px;"> <div class="field singlecolumn" id="627059599FRFM1"> My Current role represents Komli's entire social media business across Thailand. I take Komli's social offerings to brand and performance advertisers as well the regional/local agencies. This is involve going to market with social advertising options across Facebook, Twitter and other social partnerships that Komli brings to market. It also involves demonstrating the use of Komli's technology offerings across social and how they benefit customers in the long run. I am not only be directly responsible for the team's targets, growth, retention etc. but would also be involved in delivering platform demonstrations to agencies and clients, signing long-term tech and advertising contracts, organizing and executing trainings and orientation for clients. Key success metrics are hitting the quarterly target, retaining existing clients, ensuring personal and professional growth of their direct teams, regional reporting and management</div> </div> </div> <div class="section" id="SECTION_HILT627059600" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT627059600"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627059600_1_408040959" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="627059600SKC11"> <div> Skills: </div> <ul> <li> Presenting and speaking <span style="line-height: 1.5;"> Educating and training </span> </li> <li> <span style="line-height: 1.5;">  Platform and operational expertise </span> </li> <li> <span style="line-height: 1.5;"> Sales and marketing </span> </li> <li> <span style="line-height: 1.5;"> Social Media understanding </span> </li> <li> <span style="line-height: 1.5;"> Setting and achieving targets </span> </li> <li> <span style="line-height: 1.5;"> Pipeline and sales planning </span> </li> <li> <span style="line-height: 1.5;"> Account management and support</span> </li> </ul> </td> <td class="field twocol_2" id="627059600SKC21"> <ul> <li> Leadership </li> <li> Mentoring </li> <li> Team-work </li> <li> Business planning </li> <li> Sales </li> <li> Relationship building </li> <li> Management </li> <li> Communication </li> <li> Proactive approach </li> <li> Problem solving<br/> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR627059596" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR627059596"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627059596_1_408041837" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627059596JTIT1"> Social Engage Sales </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="627059596JSTD1"> 01/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="627059596EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627059596COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="627059596JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="627059596JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="627059596JDES1" itemprop="description"> <div> The Technical Account Manager directly manages a portfolio of clients that are using the social media ads management platform.  The key metric for success is the amount of media spend in the system and other softer metrics like number of features used and success on the KPI's the client is trying to achieve from the platform.  The Account Manager will play an integral role in recommending and implementing strategies for meeting client goals. This individual will drive renewals and retention. This position is responsible for customer on-boarding, implementation, account growth, technical support and account success.     </div> <div> </div> <div> <br/> </div> <div> Key Responsibilities:Conduct the one month orientation training sessionsProvide the service levels for clients documented on the service level agreements Daily account and customer relationship management and provide technical support for all assigned clients   Assist in product trainings and perform Quarterly Business reviews as needed  Act as a liaison between internal teams to ensure customers' needs are being met   Understand customer usage and provide best practices support to encourage that the platform is being used to the optimum  Reviews client accounts and other reports to determine needs/priorities for clients and engage in regular proactive service management discussions  Enhance client relationships  through  extensive knowledge of  client's marketing goals and through personal and face-to-face interactions  Identify and communicate up-sell opportunity within each account   Deliver satisfied customer relationships that result in references, case studies, and  renewals Get client feedback to advise on the product road map  Communicate consistently with customers throughout the contract lifecycle, escalating important issues where needed   </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627059596_2_408041252" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627059596JTIT2"> Senior Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="627059596JSTD2"> 01/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="627059596EDDT2"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627059596COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="627059596JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="627059596JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="627059596JDES2" itemprop="description"> <div> Vserv.mobi ( Singapore limited)-Follow the process as outlined  by VP (Vikas Gulati). </div> <div> Weekly reports and detailed pipelines to be updated on weekly basis.</div> <div> List of accounts / agencies to be managed .</div> <div> Weekly Review Call-Managing Unilever , OMD and the rest of local account from regional and Thailand perspective-Follow the process outlined by VP and will do weekly pipeline to give clear status on allccounts…</div> <div> Need to make sure that the company revenue on track to hit brand business towards US$200K as outlined AOP numbers .<br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627059596_3_408040008" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627059596JTIT3"> Sales lead</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="627059596JSTD3"> 08/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="627059596EDDT3"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627059596COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="627059596JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="627059596JSTA3" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="627059596JDES3" itemprop="description"> <ul> <li> 1.Vserv.mobi ( Singapore limited) Follow the process as outlined below by VP.</li> <li> Weekly reports and detailed pipelines to be updated on google docs on weekly basis.</li> <li> List of accounts / agencies to be managed.</li> <li> Weekly Review Call Managing Unilever , OMD and the rest of local account from regional and Thailand perspective Follow the process outlined by VP and will do weekly pipeline to give clear status on all accounts..</li> <li> Need to make sure that the company revenue on track to hit brand business towards US$ 200K as outlined AOP numbers.</li> <li> Develop and cultivate leads for the sales pipeline Assess potential business deals, negotiate favorable terms, and gain commitment Generate sales leads through personal, professional &amp; external networks Present, negotiate and sell Online Media's products to prospective agency and direct clients, typically pitching to executives, media planners and marketing managers Establish, develop and maintain business and social relationships with current and potential clients Participate in promotional events such as trade shows and seminars Work with other members of the regional team to anticipate and respond to a variety of business needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627059596_4_408040009" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627059596JTIT4"> Business Development Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="627059596JSTD4"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="627059596EDDT4"> 07/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627059596COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="627059596JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="627059596JSTA4" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="627059596JDES4" itemprop="description"> <ul> <li> Identify &amp; qualify new software opportunitiesfor Oracle - Consult with C-level executives to determine their business issues &amp; Engage with Oracle team provide the best engineered solutions.</li> <li> Cooperate with Account Managers &amp; Partners to close projects - Create Account plans to ensure the Target achievemen - Contribute to revenue generation for database license business - Build and maintain effective customer &amp; partner relationships - Promote Oracle technology product through events, webcasts and phone calls - Host events for Oracle Thailand Technology team.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC627059597" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC627059597"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627059597_1_408040010" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="627059597DGRE1" itemprop="name"> BBA</span> <span> : </span> <span class="programline" id="627059597STUY1"> Marketing Management</span> <span class="datesWrapper"> <span class="jobdates" id="627059597GRYR1"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="627059597SCHO1" itemprop="name"> Assumption university</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="627059597SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="627059597SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="627059597SCNT1"> Thailand</span> </span> </span> <span class="paddedline"> <span class="field" id="627059597FRFM1"> Marketing Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627059597_2_408040011" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="627059597DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="627059597STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="627059597SCHO2" itemprop="name"> Assumtion University</span> </span> <span class="paddedline"> <span class="field" id="627059597FRFM2"> Bangkok, Bangkok, thailand</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627059597_3_408040012" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="627059597DGRE3" itemprop="name"> Matt-Sci, 2006 Hadyai vittayalai school - Hadyai, Songkla, Thailand</span> <span class="programline" id="627059597STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="627059597SCHO3" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="627059597FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL627059598" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL627059598"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627059598_1_408040013" style="padding-top:0px;"> <div class="field singlecolumn" id="627059598FRFM1"> agency, C, clients, database, Managing, marketing, networks, Oracle, sales, seminars, phone, trade shows</div> </div> </div> </div>

DIGITAL-MEDIA

LEAD ARTIST Summary I'm a fast-learning and enthusiastic animator seeking professional experience. I have over 7 years of formal art training, both digital and traditional. I'm skilled at design and character animation. Software Skills Animation: Toon Boom Harmony, TV Paint, Adobe Flash Illustration: Adobe Photoshop, Adobe Illustrator, Aseprite, Paintool SAI, Gimp Post-Production: Adobe After-Effects, Adobe Premiere, Final Cut Pro Experience 02/2017 - Current Company Name － City , State Lead Artist Design custom D&D character sprites, "party" and menu screens, and backgrounds fitting 8-bit video game aesthetics for an upcoming Dungeons and Dragons YouTube series. 06/2016 - 08/2016 Company Name － City , State Digital Arts Assistant Instructor Assisted in teaching digital art, film, photography, minecraft-modding, coding, and animation to kids ages 5-18. 05/2015 - 08/2015 Company Name － City , State Canvassing Manager Gathered donations for the ACLU's proposed Employment Non-Discrimination Act for the protection of LGBT+ people in the workplace. Education 2018 Loyola Marymount University － City , State , United States Bachelor of Arts : Animation Created two 5-minute animated short films with peers Designed and programmed two games Working knowledge of industry-standard animation programs ​ 2014 Da Vinci Design High School － City , State , United States High School Diploma : Art & Design Project based learning Published a small comic book with peers Presented designs to Karten Design Placed first with my team in the Junior Qualcomm Tricorder X-Prize Design competition

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME925242524" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_925242524_1_608048100" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="925242524FNAM1"> </span> <span> </span> <span class="field" id="925242524LNAM1"> LEAD ARTIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM925265623" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM925265623"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925265623_1_608067144" style="padding-top:0px;"> <div class="field singlecolumn" id="925265623FRFM1"> I'm a fast-learning and enthusiastic animator seeking professional experience. I have over 7 years of formal art training, both digital and traditional. I'm skilled at design and character animation.</div> </div> </div> <div class="section" id="SECTION_SKLL925264624" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL925264624"> Software Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925264624_1_608064666" style="padding-top:0px;"> <div class="field singlecolumn" id="925264624FRFM1"> <div> Animation: Toon Boom Harmony, TV Paint, Adobe Flash</div> <div> Illustration: Adobe Photoshop, Adobe Illustrator, Aseprite, Paintool SAI, Gimp</div> <div> Post-Production: Adobe After-Effects, Adobe Premiere, Final Cut Pro</div> </div> </div> </div> <div class="section" id="SECTION_EXPR925242522" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR925242522"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925242522_1_608062148" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="925242522JSTD1"> 02/2017</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="925242522EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925242522COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925242522JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925242522JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="925242522JTIT1"> Lead Artist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="925242522JDES1" itemprop="description"> <p> Design custom D&amp;D character sprites, "party" and menu screens, and backgrounds fitting 8-bit video game aesthetics for an upcoming Dungeons and Dragons YouTube series.<br/> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925242522_2_608059654" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="925242522JSTD2"> 06/2016</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="925242522EDDT2"> 08/2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925242522COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925242522JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925242522JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="925242522JTIT2"> Digital Arts Assistant Instructor</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="925242522JDES2" itemprop="description"> Assisted in teaching digital art, film, photography, minecraft-modding, coding, and animation to kids ages 5-18.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925242522_3_608051063" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="925242522JSTD3"> 05/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="925242522EDDT3"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925242522COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925242522JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925242522JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="925242522JTIT3"> Canvassing Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="925242522JDES3" itemprop="description"> Gathered donations for the ACLU's proposed Employment Non-Discrimination Act for the protection of LGBT+ people in the workplace.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC925242521" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC925242521"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925242521_1_608048805" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="925242521GRYR1"> 2018</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="925242521SCHO1" itemprop="name"> Loyola Marymount University</span> <span> － </span> <span class="joblocation jobcity" id="925242521SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="925242521SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="925242521SCNT1"> United States</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="925242521DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="925242521STUY1"> Animation</span> </span> <span class="paddedline"> <span class="field" id="925242521FRFM1"> <ul> <li> Created two 5-minute animated short films with peers</li> <li> Designed and programmed two games</li> <li> Working knowledge of industry-standard animation programs</li> </ul> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925242521_2_608058102" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="925242521GRYR2"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="925242521SCHO2" itemprop="name"> Da Vinci Design High School</span> <span> － </span> <span class="joblocation jobcity" id="925242521SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="925242521SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="925242521SCNT2"> United States</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="925242521DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="925242521STUY2"> Art &amp; Design</span> </span> <span class="paddedline"> <span class="field" id="925242521FRFM2"> <ul> <li> Project based learning</li> <li> Published a small comic book with peers</li> <li> Presented designs to Karten Design</li> <li> Placed first with my team in the Junior Qualcomm Tricorder X-Prize Design competition</li> </ul> </span> </span> </div> </div> </div> </div>

DIGITAL-MEDIA

PROGRAMMATIC MEDIA SUPERVISOR Work History Company Name Experience 04/2017 to Current Programmatic Media Supervisor Company Name － City , State Directly oversee a group of Programmatic Associates & Managers on their day to day responsibilities across 5 major pieces of agency business Drive senior Media staff to innovate and automate their media plans through the self-service team Formulate proposals for new client opportunities involving data driven audience buying and remarketing Create and foster relationships with tech providers, data companies and inventory sources throughout the programmatic landscape. 04/2016 to 03/2017 Manager Company Name － City , State Execute, manage, and optimize online media campaigns for agency clients through Demand Side Platforms Evaluate data fields from multiple sources to highlight key performance indicators Offer consultative support to media teams surrounding programmatic buying. 08/2015 to 04/2016 Media Planner Company Name － City , State Act as day to day Account Manager for a set of clients cumulating over 10MM in media budget Develop innovative online and offline media recommendations that align with the brands business goals Train Assistant Planners on the basics of account management, media planning and industry best practices Own and manage status meetings in regard to paid media programs with client and vendor partners. 02/2015 to 08/2015 Digital Media Strategist Company Name － City , State Communicate rationale and reasoning behind integrating digital media such as Programmatic Display, SEM, Online Video, Mobile and Social into the overall media recommendation Direct Activation Team on media plan strategy while overseeing the buying process from initial RFP to final reconciliation of vendor invoices. 12/2013 to 02/2015 Digital Media Analyst Company Name － City , State Appointed as Digital Point of Contact for several key accounts involving heavy online CPA & ROI strategies Manage client deliverables for creative, tracking and payment Implement tagging strategy, build dashboard reports and set KPI's to gauge success of digital campaigns through data analysis. 02/2013 to 12/2013 Development Assistant Company Name － City , State Worked with Research team to handle requests from across the agency requiring research analysis software such as comScore, Nielsen, Scarborough and MRI Transitioned onto Account Team to work on National and Regional Direct Response clients. Education and Training May 2010 BA : Broadcasting & Mass Media TEMPLE UNIVERSITY : SCHOOL OF COMMUNICATIONS AND THEATRE － City , State Broadcasting & Mass Media Skills account management, agency, automate, budget, CPA, client, clients, data analysis, inventory, media plans, media plan, media planning, meetings, proposals, Research, RFP, strategy, Video

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME991789938" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_991789938_1_656788535" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="991789938FNAM1"> </span> <span> </span> <span class="field" id="991789938LNAM1"> PROGRAMMATIC MEDIA SUPERVISOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM991789944" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT991789945" style="padding-top:0px;"> </div> <div class="section" id="SECTION_WRKH991789941" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH991789941"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991789941_1_656788543" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789941JSTD1"> </span> <span class="jobdates" format="%m/%Y" id="991789941EDDT1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789941COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="991789941JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="991789941JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="991789941JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR991789940" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR991789940"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991789940_1_656788537" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD1"> 04/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT1"> Programmatic Media Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES1" itemprop="description"> <ul> <li> Directly oversee a group of Programmatic Associates &amp; Managers on their day to day responsibilities across 5 major pieces of agency business Drive senior Media staff to innovate and automate their media plans through the self-service team Formulate proposals for new client opportunities involving data driven audience buying and remarketing Create and foster relationships with tech providers, data companies and inventory sources throughout the programmatic landscape.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991789940_2_656788538" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD2"> 04/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT2"> 03/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT2"> Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES2" itemprop="description"> <ul> <li> Execute, manage, and optimize online media campaigns for agency clients through Demand Side Platforms Evaluate data fields from multiple sources to highlight key performance indicators Offer consultative support to media teams surrounding programmatic buying.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991789940_3_656788539" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD3"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT3"> 04/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT3"> Media Planner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES3" itemprop="description"> <ul> <li> Act as day to day Account Manager for a set of clients cumulating over 10MM in media budget Develop innovative online and offline media recommendations that align with the brands business goals Train Assistant Planners on the basics of account management, media planning and industry best practices Own and manage status meetings in regard to paid media programs with client and vendor partners.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991789940_4_656788540" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD4"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT4"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT4"> Digital Media Strategist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES4" itemprop="description"> <ul> <li> Communicate rationale and reasoning behind integrating digital media such as Programmatic Display, SEM, Online Video, Mobile and Social into the overall media recommendation Direct Activation Team on media plan strategy while overseeing the buying process from initial RFP to final reconciliation of vendor invoices.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991789940_5_656788541" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD5"> 12/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT5"> 02/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT5"> Digital Media Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES5" itemprop="description"> <ul> <li> Appointed as Digital Point of Contact for several key accounts involving heavy online CPA &amp; ROI strategies Manage client deliverables for creative, tracking and payment Implement tagging strategy, build dashboard reports and set KPI's to gauge success of digital campaigns through data analysis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991789940_6_656788542" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991789940JSTD6"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991789940EDDT6"> 12/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991789940JTIT6"> Development Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991789940COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991789940JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789940JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991789940JDES6" itemprop="description"> <ul> <li> Worked with Research team to handle requests from across the agency requiring research analysis software such as comScore, Nielsen, Scarborough and MRI Transitioned onto Account Team to work on National and Regional Direct Response clients.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC991789942" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC991789942"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991789942_1_656788544" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="991789942GRYR1"> May 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="991789942DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="991789942STUY1"> Broadcasting &amp; Mass Media</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="991789942SCHO1" itemprop="name"> TEMPLE UNIVERSITY : SCHOOL OF COMMUNICATIONS AND THEATRE</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="991789942SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="991789942SSTA1"> State</span> <span class="joblocation jobstate" id="991789942SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="991789942FRFM1"> Broadcasting &amp; Mass Media</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL991789943" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL991789943"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991789943_1_656788545" style="padding-top:0px;"> <div class="field singlecolumn" id="991789943FRFM1"> account management, agency, automate, budget, CPA, client, clients, data analysis, inventory, media plans, media plan, media planning, meetings, proposals, Research, RFP, strategy, Video</div> </div> </div> <div class="section" id="SECTION_AFIL991789946" style="padding-top:0px;"> </div> </div>

DIGITAL-MEDIA

DIRECTOR IT CLIENT SERVICES FILMS & OPERATIONS AND TECHNICAL SERVICES WEST COAST Executive Profile I have over 20 years of experience in Information Technology spanning from Entertainment, Internet, Healthcare, Automotive, and Banking Industries. I managed staff in each of these industries doing everything from budgeting, staffing, planning, and installations and managing day-to-day operations. I coordinated and setup infrastructure in house and remote events. I have done M&A of major companies such as ESPN, ABC Family, Touchstone Television and most recently DreamWorks Animations. Good with analytic and financial skill. I have a Master of Science in Computer Information Systems and I am ITIL certified. Core Competencies Highly motivated visionary with excellent organizational leadership skill. Highly analytical and detail-oriented. Team oriented and ability to work well under pressure. Strong interpersonal and communication (written and verbal) skill. Ability to establish priorities, developed timelines, and determine accountabilities. Self-motivated, flexible, hands-on approach and able to work in a fast paced environment. Exceptional knowledge of service and application delivery, as well as successful service level agreements Able to work independently with little or no supervision. Demonstrated ability to collaborate and problem solve with executives and department managers. Strong presentation and communication skill Core Accomplishments Director of IT Services (Operation CIO) and first ever head of NFL Network IT department since its inception and national launch in late 2003.  I reported directly President and CEO Steve Bornstein. Built NFL Network from the ground up which included the creation and execution of: architecture of the data center, Voice over IP (VoIP) company telephony system, Video Conference systems, key architect of NFL Network IT infrastructure, in charge of vendor contract negotiation and management, established OEM procurement agreements for hardware and software assets. I oversaw and managed all aspects of NFL Network's studio and remote shows technical operations, managed IT staff in charge of production and infrastructure support.  This level of 24/7 support was essential for NFL Network's more than 2500 hours of live studio programming that includes NFL Total Access, NFL GameDay Morning, NFL GameDay Final, Around the League Live and Path to the Draft. Of the original 100 million dollars investment by NFL Network, 1 million dollars was used in the creation of the IT infrastructures, asset procurement, and establishment of a data center.  I was a key architect in the creation of the NFL Network, which is now producing over 1 billion dollar in annual subscription revenue. I created and oversaw deployment of a new company-wide inventory asset tracking system for TV Production.  Led to a $2 million cost avoidance per year. I initiated and implemented new TV Pilot desktop and laptop deployment process that saved the company $78,000 annually. ·       Spearheaded and implemented employee performance metrics system, which were used to create monthly, quarterly and annual reports for the CIO, CFO and management. Built out Post Production, Edit bays, media asset management at NFL as well as NBCUniversal. Implemented video encoding process for on demand delivery ·       Completed RFPs and ERP, Vendor Management. Coordinated and installed Infrastructure and Operations for 12 consecutive Super Bowls. Professional Experience 10/2015 to 11/2016 Director IT Client Services Films & Operations and Technical Services West Coast Company Name － City , State Responsible for overseeing the team that provides technical support for West Coast Operations & Technical Services as well as Universal Pictures clients both domestically and abroad.  This included communications and support for end users, their applications, and their computing devices.  As Director of client services I manage and oversee 1 director, 3 team managers, 6 team leads, 4 team coordinators and 27 technical supports analysts across the country and Canada.  Worked to integrate DreamWorks desktop and laptops equipment as part of a 3.8 billion dollar acquisition.  Oversaw Broadcast team as well as postproduction.  Worked with digital rights and content distributions. 04/2014 to 10/2015 Director IT Client Services NBC Entertainment and TV Production Company Name － City , State Responsible for overseeing the team that provides technical support for NBC Entertainments, NBC Distribution, Universal Cable Productions and Universal TV Productions clients domestically and abroad, as well as communications with, end users for their computing devices and the applications that run on those devices. I created an inventory control system to better track our assets as well as global naming convention for company assets. Manage business-aligned client services team, which included technical lead, team coordinator, and data analysts. Maintain solid business relationships with vendors, and original equipment manufacturers (OEMs), and internal chain of command. Communicated and provided bi-weekly update and monthly reports regarding overall health of client services support along with status of planned infrastructure changes, which would affect our end user experience. Identified, documented, and maintained list of department leaders & key business contacts with the application and infrastructure leaders of the company. Maintain solid application, infrastructure, client services, and corporate relationships. Attended application staff meetings and function as a dotted-line report for all responsibilities. Provided application leader with updates regarding key issues and workplace changes. Coordinated business communication with application and infrastructure projects and corporate initiatives with leadership and chain of command. Coordinated project responsibilities with infrastructure liaison and made decisions of project assignment and of ownership of each project. Investigated and communicated any adverse impacts to our infrastructure and systems due to upgrades or implementation of system changes. Coordinated and managed infrastructure and system-wide changes through workplace technology team (HW/SW upgrades), security team (PC patches), enterprise services team (email/identity management), and core computer team (mostly network/file related). Communicated on a frequent basis system health and any system maintenance down time to client services team, business users, application leader and infrastructures leader. Managed high priority issues and escalations with multiple user impact until problem ticket were closed and resolution communicated to stakeholders. Manage overall health of the queue by re-shuffling resources where/when needed and intervened/reassigned tickets missing SLA's to technical lead. Oversaw and initiated workplace related projects with CS team including PC/Mac refreshes, upgrades, and maintenance. Microsoft office migrations, upgrades to Windows 10, etc. Provided technical training plan and coordinated on-site courses for all CS Analysts and technical leads. Monitored metrics including ticket service levels and customer satisfaction surveys. Created inventory control program for the company assets. Over saw workplace technology for TV Production Director IT Services 10/2003 to 05/2014 Director IT Services (Operation CIO) Company Name － City , State I was brought in from Disney as the first IT person for NFL Network when we started this company from the ground up. I reported directly to the CEO. I built and ran the company as department head for over 10 years. Built IT infrastructure and continued making improvements and technological advancements to what NFL Network is today. Built out TV studio, which consisted of multiple control rooms and sound stages. Setup Post Production facility and workflow. Managed and operate within departmental Capital (CAPEX) and Operational (OPEX) budget parameters. Implemented encoding process and infrastructure. Implemented media management I supported all facets of the 24/7 operations for NFL Network and NFL Digital Media, which included nfl.com, all 32 team sites, and NFL Fantasy football. Operations were located in Culver City with multiple remote sites across the country, which included LAN/WAN, computer servers, telecommunications systems (Cisco VoIP Telephone), desktop computers, laptop computers, disaster recovery systems, productions and remote operations system and infrastructure. We were responsible for creating identification (ID) badges for staff and vetted personnel, security access to restricted areas and facilities, set up digital video recording (DVR) Security Camera systems throughout the facilities. I worked on IT budget, procurement, and contracts for both production facilities in Culver City and all remote facilities across the country. We were the first major media production facility to use virtual private network (VPN) Devices and voice over internet protocol (VoIP) over our various devices. I was key and integral part of building from the ground up and in charge of the information and data systems infrastructure of the NFL Network and NFL.com. We built infrastructure that can support engineering as well as business needs. I co-chaired Business Continuity and Resilience Services (BCRS) project for NFL as a whole. 03/1997 to 09/2003 Senior Technical Advisor Executive Support System Implementation Company Name － City , State I reported directly to the CIO. I started out as temporary helpdesk analyst; I was hired on full time and was promoted from Helpdesk Analyst to Analyst to Lead Analyst to Supervisor to Manager. When ABC moved from Century City to Burbank, I was promoted to Manager of Executives Support for Disney/ABC and eventually became Senior Technical Advisor for ABC TV. As a Manager of Executive Support I oversaw 13 systems support analysts plus independent contractor for both East and West Coast to support executives of Disney, ABC Television, ESPN and Touchstone as well as productions on a 24x7 schedule. Coordinate the over all system support process to ensure that all executives and productions computers function properly, and personally provide services to top key executives of the corporation. Proactively researched, implemented and supported leading edge solutions to ensure that Disney/ABC executives are on the cutting edge of technologies. I was involved in procuring and providing Personal Digital Assistants (PDs) and Blackberries cell phones to Disney executives with login scripts. Lead efforts in diagnosing, resolving, and maintaining hardware, software, operating system, network, and backup recovery services for the enterprise. I established standard operating procedures (SOP) and corporate policies for use throughout the company. Interacted with clients and provided client surveys to ensure system support team provided quality services. I had open communication with other departments such as Local Area Networks (LAN) services, telecommunications department, and emails support group to resolve any system support issues our personnel may be experiencing. I communicated directly to CIO on all operations and implementation personnel. I oversaw corporate purchasing and asset management, which included software, hardware and computer equipment rentals. Prepare monthly system support activity and progress report for both East and West Coast. Prepare departmental budget as well as long range planning. When Disney acquired Touchstone, I was there to facilitate the integration between the two companies and transition Touchstone personnel to Century City facility. I spearheaded the migration of Touchstone's Macintosh ("Mac") systems with PCs systems for business reasons. Touchstone had 43 concurrent pilot Mac systems running and 1,000 rental computers being used in studio prior to the migration effort. We supported all the various Mac systems during migration effort until end user was fully migrated to PC based machines. I was an integral part in planning, preparing, and designing the information systems infrastructure for the ABC building when Disney relocated 400 ABC network employees from New York and Century City site to Burbank. I also was key integrator of ESPN, BVTV, and BVTV International into our corporate network. The ABC Building housed 1,000 employees. I was on the committee when Disney Consolidated 160,000 employees and hundreds of domains globally into 7 corporate domains in Active Directory. I was also present acquisition of ABC Family by Disney. I was an active member and technical consultant in the planning, integration, and migration of ABC Family TV from Saban building in Westwood to the ABC Building in Burbank. Education 2005 Master of Science : Computer Information Systems University of Phoenix － City , State , USA Computer Information Systems 1989 Bachelor of Science : Electrical and Electronics Engineer California State Polytechnic University － City , State , USA Electrical and Electronics Engineer Information Technology Infrastructure Library (ITIL) Foundation Certified Implementing Cisco Unified Communications Manager, Part 1 8.0 Supporting Windows Exchange Server 2000 Enterprise Edition CommVault Backup Corporate Management Training: *Operational Management *Conflict Management *Preventing Workplace Violence *Diversity and Inclusion *Code of Conduct *Preventing Workplace Harassment *Protecting Creative Content *Protecting Company Information Skills Apple, Dell, IBM, HP, Lenovo, Microsoft, AirWatch Network Management, TCP/IP, LAN/WAN, DNS, DAS, Remote Network, Multi-Site Infrastructure, Architecture, IPSEC VPN, Site-to-Site, WiFi Network, IPTV Active Directory, Microsoft Exchange, Unified Communications, Group Policies Disaster Recovery (DR), Business Continuity, Data Centers Built and Operations 24x7 Helpdesk, Desktop Support, Operations, Telecom Software Development Life Cycle (SDLC), MS SQL, My SQL, MS Access, Share Point Internet, Intranet Strong analytical skills, Key Performance Indicator (KPI), Metrics, SLA Vendor Management, Vendor Contracts negotiations, Procurement, Software licensing Capital and Operating Budget, ROI, Fiscal, Long Range Planning IT Compliance, IT Security, Cyber Security Recruitment, Retention, People Management, Leadership, Team development, Training

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME913958255" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_913958255_1_600058310" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="913958255FNAM1"> </span> <span> </span> <span class="field" id="913958255LNAM1"> DIRECTOR IT CLIENT SERVICES FILMS &amp; OPERATIONS AND TECHNICAL SERVICES WEST COAST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM913958261" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM913958261"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958261_1_600058323" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="913958261FRFM1"> I have over 20 years of experience in Information Technology spanning from Entertainment, Internet, Healthcare, Automotive, and Banking Industries. I managed staff in each of these industries doing everything from budgeting, staffing, planning, and installations and managing day-to-day operations. I coordinated and setup infrastructure in house and remote events. I have done M&amp;A of major companies such as ESPN, ABC Family, Touchstone Television and most recently DreamWorks Animations. Good with analytic and financial skill. I have a Master of Science in Computer Information Systems and I am ITIL certified.</div> </div> </div> <div class="section" id="SECTION_HILT913958263" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT913958263"> Core Competencies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958263_1_600061238" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="913958263SKC11"> <ul> <li> Highly motivated visionary with excellent organizational leadership skill.</li> <li> Highly analytical and detail-oriented.</li> <li> Team oriented and ability to work well under pressure.</li> <li> Strong interpersonal and communication (written and verbal) skill.</li> <li> Ability to establish priorities, developed timelines, and determine accountabilities. <br/> </li> </ul> </td> <td class="field twocol_2" id="913958263SKC21"> <div> Self-motivated, flexible, hands-on approach and able to work in a fast paced environment.</div> <div> Exceptional knowledge of service and application delivery, as well as successful service level agreements</div> <div> Able to work independently with little or no supervision.</div> <div> Demonstrated ability to collaborate and problem solve with executives and department managers.</div> <div> Strong presentation and communication skill</div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM913958259" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM913958259"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958259_1_600058319" style="padding-top:0px;"> <div class="field singlecolumn" id="913958259FRFM1"> <ul> <li> Director of IT Services (Operation CIO) and first ever head of NFL Network IT department since its inception and national launch in late 2003.  I reported directly President and CEO Steve Bornstein.</li> <li> Built NFL Network from the ground up which included the creation and execution of: architecture of the data center, Voice over IP (VoIP) company telephony system, Video Conference systems, key architect of NFL Network IT infrastructure, in charge of vendor contract negotiation and management, established OEM procurement agreements for hardware and software assets.</li> <li> I oversaw and managed all aspects of NFL Network's studio and remote shows technical operations, managed IT staff in charge of production and infrastructure support.  This level of 24/7 support was essential for NFL Network's more than 2500 hours of live studio programming that includes NFL Total Access, NFL GameDay Morning, NFL GameDay Final, Around the League Live and Path to the Draft.</li> <li> Of the original 100 million dollars investment by NFL Network, 1 million dollars was used in the creation of the IT infrastructures, asset procurement, and establishment of a data center.  I was a key architect in the creation of the NFL Network, which is now producing over 1 billion dollar in annual subscription revenue.</li> <li> I created and oversaw deployment of a new company-wide inventory asset tracking system for TV Production.  Led to a $2 million cost avoidance per year.</li> <li> I initiated and implemented new TV Pilot desktop and laptop deployment process that saved the company $78,000 annually. ·       Spearheaded and implemented employee performance metrics system, which were used to create monthly, quarterly and annual reports for the CIO, CFO and management.</li> <li> Built out Post Production, Edit bays, media asset management at NFL as well as NBCUniversal.</li> <li> Implemented video encoding process for on demand delivery ·       Completed RFPs and ERP, Vendor Management.</li> <li> Coordinated and installed Infrastructure and Operations for 12 consecutive Super Bowls. <br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR913958258" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR913958258"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958258_1_600058314" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="913958258JSTD1"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="913958258EDDT1"> 11/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="913958258JTIT1"> Director IT Client Services Films &amp; Operations and Technical Services West Coast</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="913958258COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="913958258JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958258JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="913958258JDES1" itemprop="description"> <ul> <li> Responsible for overseeing the team that provides technical support for West Coast Operations &amp; Technical Services as well as Universal Pictures clients both domestically and abroad.  This included communications and support for end users, their applications, and their computing devices.  As Director of client services I manage and oversee 1 director, 3 team managers, 6 team leads, 4 team coordinators and 27 technical supports analysts across the country and Canada.  Worked to integrate DreamWorks desktop and laptops equipment as part of a 3.8 billion dollar acquisition.  Oversaw Broadcast team as well as postproduction.  Worked with digital rights and content distributions. <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_913958258_2_600058315" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="913958258JSTD2"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="913958258EDDT2"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="913958258JTIT2"> Director IT Client Services NBC Entertainment and TV Production</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="913958258COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="913958258JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958258JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="913958258JDES2" itemprop="description"> <ul> <li> Responsible for overseeing the team that provides technical support for NBC Entertainments, NBC Distribution, Universal Cable Productions and Universal TV Productions clients domestically and abroad, as well as communications with, end users for their computing devices and the applications that run on those devices.</li> <li> I created an inventory control system to better track our assets as well as global naming convention for company assets.</li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> Manage business-aligned client services team, which included technical lead, team coordinator, and data analysts.<br/> </li> <li> Maintain solid business relationships with vendors, and original equipment manufacturers (OEMs), and internal chain of command.</li> <li> Communicated and provided bi-weekly update and monthly reports regarding overall health of client services support along with status of planned infrastructure changes, which would affect our end user experience.</li> <li> Identified, documented, and maintained list of department leaders &amp; key business contacts with the application and infrastructure leaders of the company.</li> <li> Maintain solid application, infrastructure, client services, and corporate relationships.</li> <li> Attended application staff meetings and function as a dotted-line report for all responsibilities.</li> <li> Provided application leader with updates regarding key issues and workplace changes.</li> <li> Coordinated business communication with application and infrastructure projects and corporate initiatives with leadership and chain of command.</li> <li> Coordinated project responsibilities with infrastructure liaison and made decisions of project assignment and of ownership of each project.</li> <li> Investigated and communicated any adverse impacts to our infrastructure and systems due to upgrades or implementation of system changes.</li> <li> Coordinated and managed infrastructure and system-wide changes through workplace technology team (HW/SW upgrades), security team (PC patches), enterprise services team (email/identity management), and core computer team (mostly network/file related).</li> <li> Communicated on a frequent basis system health and any system maintenance down time to client services team, business users, application leader and infrastructures leader.</li> <li> Managed high priority issues and escalations with multiple user impact until problem ticket were closed and resolution communicated to stakeholders.</li> <li> Manage overall health of the queue by re-shuffling resources where/when needed and intervened/reassigned tickets missing SLA's to technical lead.</li> <li> Oversaw and initiated workplace related projects with CS team including PC/Mac refreshes, upgrades, and maintenance.</li> <li> Microsoft office migrations, upgrades to Windows 10, etc.</li> <li> Provided technical training plan and coordinated on-site courses for all CS Analysts and technical leads.</li> <li> Monitored metrics including ticket service levels and customer satisfaction surveys.</li> <li> Created inventory control program for the company assets.</li> <li> Over saw workplace technology for TV Production Director IT Services</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_913958258_3_600058316" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="913958258JSTD3"> 10/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="913958258EDDT3"> 05/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="913958258JTIT3"> Director IT Services (Operation CIO)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="913958258COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="913958258JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958258JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="913958258JDES3" itemprop="description"> <ul> <li> I was brought in from Disney as the first IT person for NFL Network when we started this company from the ground up.</li> <li> I reported directly to the CEO.</li> <li> I built and ran the company as department head for over 10 years.</li> <li> Built IT infrastructure and continued making improvements and technological advancements to what NFL Network is today.</li> <li> Built out TV studio, which consisted of multiple control rooms and sound stages.</li> <li> Setup Post Production facility and workflow.</li> <li> Managed and operate within departmental Capital (CAPEX) and Operational (OPEX) budget parameters.</li> <li> Implemented encoding process and infrastructure.</li> <li> Implemented media management I supported all facets of the 24/7 operations for NFL Network and NFL Digital Media, which included nfl.com, all 32 team sites, and NFL Fantasy football.</li> <li> Operations were located in Culver City with multiple remote sites across the country, which included LAN/WAN, computer servers, telecommunications systems (Cisco VoIP Telephone), desktop computers, laptop computers, disaster recovery systems, productions and remote operations system and infrastructure.</li> <li> We were responsible for creating identification (ID) badges for staff and vetted personnel, security access to restricted areas and facilities, set up digital video recording (DVR) Security Camera systems throughout the facilities.</li> <li> I worked on IT budget, procurement, and contracts for both production facilities in Culver City and all remote facilities across the country.</li> <li> We were the first major media production facility to use virtual private network (VPN) Devices and voice over internet protocol (VoIP) over our various devices.</li> <li> I was key and integral part of building from the ground up and in charge of the information and data systems infrastructure of the NFL Network and NFL.com.</li> <li> We built infrastructure that can support engineering as well as business needs.</li> <li> I co-chaired Business Continuity and Resilience Services (BCRS) project for NFL as a whole.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_913958258_4_600058318" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="913958258JSTD4"> 03/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="913958258EDDT4"> 09/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="913958258JTIT4"> Senior Technical Advisor Executive Support System Implementation</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="913958258COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="913958258JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958258JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="913958258JDES4" itemprop="description"> <ul> <li> I reported directly to the CIO.</li> <li> I started out as temporary helpdesk analyst; I was hired on full time and was promoted from Helpdesk Analyst to Analyst to Lead Analyst to Supervisor to Manager.</li> <li> When ABC moved from Century City to Burbank, I was promoted to Manager of Executives Support for Disney/ABC and eventually became Senior Technical Advisor for ABC TV.</li> <li> As a Manager of Executive Support I oversaw 13 systems support analysts plus independent contractor for both East and West Coast to support executives of Disney, ABC Television, ESPN and Touchstone as well as productions on a 24x7 schedule.</li> <li> Coordinate the over all system support process to ensure that all executives and productions computers function properly, and personally provide services to top key executives of the corporation.</li> <li> Proactively researched, implemented and supported leading edge solutions to ensure that Disney/ABC executives are on the cutting edge of technologies.</li> <li> I was involved in procuring and providing Personal Digital Assistants (PDs) and Blackberries cell phones to Disney executives with login scripts.</li> <li> Lead efforts in diagnosing, resolving, and maintaining hardware, software, operating system, network, and backup recovery services for the enterprise.</li> <li> I established standard operating procedures (SOP) and corporate policies for use throughout the company.</li> <li> Interacted with clients and provided client surveys to ensure system support team provided quality services.</li> <li> I had open communication with other departments such as Local Area Networks (LAN) services, telecommunications department, and emails support group to resolve any system support issues our personnel may be experiencing.</li> <li> I communicated directly to CIO on all operations and implementation personnel.</li> <li> I oversaw corporate purchasing and asset management, which included software, hardware and computer equipment rentals.</li> <li> Prepare monthly system support activity and progress report for both East and West Coast.</li> <li> Prepare departmental budget as well as long range planning.</li> <li> When Disney acquired Touchstone, I was there to facilitate the integration between the two companies and transition Touchstone personnel to Century City facility.</li> <li> I spearheaded the migration of Touchstone's Macintosh ("Mac") systems with PCs systems for business reasons.</li> <li> Touchstone had 43 concurrent pilot Mac systems running and 1,000 rental computers being used in studio prior to the migration effort.</li> <li> We supported all the various Mac systems during migration effort until end user was fully migrated to PC based machines.</li> <li> I was an integral part in planning, preparing, and designing the information systems infrastructure for the ABC building when Disney relocated 400 ABC network employees from New York and Century City site to Burbank.</li> <li> I also was key integrator of ESPN, BVTV, and BVTV International into our corporate network.</li> <li> The ABC Building housed 1,000 employees.</li> <li> I was on the committee when Disney Consolidated 160,000 employees and hundreds of domains globally into 7 corporate domains in Active Directory.</li> <li> I was also present acquisition of ABC Family by Disney.</li> <li> I was an active member and technical consultant in the planning, integration, and migration of ABC Family TV from Saban building in Westwood to the ABC Building in Burbank.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC913958260" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC913958260"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958260_1_600058320" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="913958260GRYR1"> 2005</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="913958260DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="913958260STUY1"> Computer Information Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="913958260SCHO1" itemprop="name"> University of Phoenix</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="913958260SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958260SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="913958260SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="913958260FRFM1"> Computer Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_913958260_2_600058321" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="913958260GRYR2"> 1989</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="913958260DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="913958260STUY2"> Electrical and Electronics Engineer</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="913958260SCHO2" itemprop="name"> California State Polytechnic University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="913958260SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="913958260SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="913958260SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="913958260FRFM2"> Electrical and Electronics Engineer</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_913958260_3_600058322" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="913958260GRYR3"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="913958260DGRE3" itemprop="name"> Information Technology Infrastructure Library (ITIL) Foundation Certified Implementing Cisco Unified Communications Manager, Part 1 8.0 Supporting Windows Exchange Server 2000 Enterprise Edition</span> <span class="programline" id="913958260STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="913958260FRFM3"> CommVault Backup Corporate Management Training: *Operational Management *Conflict Management *Preventing Workplace Violence *Diversity and Inclusion *Code of Conduct *Preventing Workplace Harassment *Protecting Creative Content *Protecting Company Information</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL913958262" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL913958262"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_913958262_1_600058324" style="padding-top:0px;"> <div class="field singlecolumn" id="913958262FRFM1"> Apple, Dell, IBM, HP, Lenovo, Microsoft, AirWatch Network Management, TCP/IP, LAN/WAN, DNS, DAS, Remote Network, Multi-Site Infrastructure, Architecture, IPSEC VPN, Site-to-Site, WiFi Network, IPTV Active Directory, Microsoft Exchange, Unified Communications, Group Policies Disaster Recovery (DR), Business Continuity, Data Centers Built and Operations 24x7 Helpdesk, Desktop Support, Operations, Telecom Software Development Life Cycle (SDLC), MS SQL, My SQL, MS Access, Share Point Internet, Intranet Strong analytical skills, Key Performance Indicator (KPI), Metrics, SLA Vendor Management, Vendor Contracts negotiations, Procurement, Software licensing Capital and Operating Budget, ROI, Fiscal, Long Range Planning IT Compliance, IT Security, Cyber Security Recruitment, Retention, People Management, Leadership, Team development, Training</div> </div> </div> </div>

DIGITAL-MEDIA

IMPLEMENTATION CONSULTANT Summary Results-oriented digital marketing professional with a background in project management and digital advertising. Experienced with various email platforms (Salesforce Marketing Cloud, Adobe Campaign) dedicated to driving customer satisfaction through highly-customized email software implementations. Works closely with other members of the internal project team and external client teams. Leads client calls to uncover solution requirements, writes and presents requirements documentation to the client, configures and presents the software configuration to the client, and trains clients to enable them on Salesforce Marketing Cloud and its various components. Skills InDesign, Quark XPress, Acrobat, Photoshop, Illustrator, Freehand, Pagemaker, Microsoft Word, Publisher, Excel, Power Point, Pitstop, Quite a Box of Tricks, Fetch and Asura. Experience 11/2013 to Current implementation consultant Company Name Certified trainer in Salesforce Marketing Cloud, experienced in training external client teams on various components of Salesforce Marketing Cloud, either virtually or in person. Knowledgeable in Salesforce Marketing Cloud components including Email Studio, Marketing Cloud Connect integration, MobileConnect, Journey Builder, Contact Builder and Advertising and Social Studio. Familiar with Salesforce.com basics. Familiar with coding SQL to write queries for Salesforce Marketing Cloud solutions. documentation Experienced in writing requirements documentation and crafting technical solutions and designing flow diagrams for clients to achieve their email marketing campaign requirements utilizing Microsoft Word, Visio and Excel. Keeps record of project requirement changes by updating the requirements documentation throughout the project. Provides test plans to the client for UAT to assist them in testing the configured solution. English major who enjoys writing in any form. Leadership Leads client calls to effectively keep projects moving forward while minimizing scope creep and managing client expectations, and keeping the client team focused on the current SOW. software implementations and web technologies/technical abilities Aptitude for software trouble shooting Experienced in web technologies and coding HTML, CSS and SQL Familiar with WordPress and Dot Net Nuke frameworks Familiarity with relational data and data management Consults with new and existing clients to implement solutions and perform initial configurations for their Salesforce Marketing Cloud or Adobe Campaign email software and campaign solutions, with specialization in Salesforce Marketing Cloud. Leads consultative engagements which include discovery calls and solution walk throughs with the client's marketing focused business teams to define, implement or review the configuration of their technical and business-related communication needs. Crafts project documentation which details the client's unique business requirements and email software solution configurations, which include data segmentation and various automations aimed at automating and creating complex client configuration solutions. Provides quality assurance via solution testing and the creation and execution of configuration test plans. Provides client support during go live phase of the project, and performs ongoing support based on SOW requirements. As a certified trainer in Salesforce Marketing Cloud, conducts virtual or onsite training for clients on the email platform or various applications within the Salesforce Marketing Cloud platform. Experienced with various applications and integrations in SFMC, including Email Studio, Marketing Cloud Connect, Journey Builder, Contact Builder, Salesforce.com, and Advertising and Social Studio. Identifies project risks and issues and presents alternatives to the internal team or the client team to alleviate or resolve them. digital media program manager | indico | july 2012 to november 2013. Promoted to Digital Media Program Manager for Indico, where I planned, executed, and finalized projects according to strict deadlines and within budget for NACS Media Solutions and its subsequent name change of indiCo. This included coordinating resources such as team members and third-party contractors or consultants in order to deliver programs according to plan for the Print on Demand network. Assisted in finalizing contracts and negotiated project deliverables and timelines with stakeholders and vendors. Responsible for defining project objectives, success metrics, and overseeing quality control throughout each project's life cycle with the goal of creating a sustainable profitable business model. Managed the Grow Custom initiative and co-created a marketing, messaging and sponsorship package for the initiative. Contributed to the writing, layout, and content of the Guide to Custom, the Grow Custom initiative's informational piece, which has sold more than 2,000 copies to NACS members. Sold sponsorships, ads and advertorials to vendors and publishers, and worked with sponsors to ensure that content and ads were received by deadline and transmitted to creative personnel in a timely manner to facilitate creation of the digital and print pieces. Coordinated and performed some technical processes required for implementation related to the ingestion, testing, format revision, distribution and output of print-on-demand and digital files contributed to the NMS and indiCo network, and contributed to development of the digital and print-on-demand interface tools that support file access and distribution. Created content around the Print on Demand and Grow Custom initiatives on the NACS Media Solutions website and Facebook site, and maintained the NACS Media Solutions company website using Dot Net Nuke. Updated and maintained other company websites for various NACS divisions using HTML, CSS and Dot Net Nuke. 01/2011 to 06/2012 digital media specialist | nacs media solutions Managed the Print on Demand project and implemented the technical processes related to print-on-demand and digital files for NACS Media Solutions. Contributed to the development of the digital and print-on-demand interface tools, workflows and processes that support file access and distribution. Preflighted and corrected book files to ensure optimal print quality. Worked with outside vendors to build a print on demand network for NACS Media Solutions, supplied requirements for the network and worked with vendors from contract phase to completion to create a viable Print on Demand (POD) network. Received a promotion in June of 2012. digital support specialist | the plain dealer |. 01/1998 to 12/2008 Responsible for processing, preflighting, color correcting, image enhancing and ensuring that sizes, colors, images and content of advertisements sent into the Digital Department via outside customers and agencies printed correctly. Ensured that final reproduction of advertisements was optimal and that everything in the ad displayed as the customer intended. Worked well in a high-pressure, fast-paced environment with daily deadlines. Solely responsible for processing and file transmission of various commercial inserts, gang prints, spadeas, Comics and other direct mail pieces to various printers. Education and Training 2010 Completed coursework for certifications in Web Design/Development: Web Design/Development, Polaris online - http://www.polaris.com *Studied web design and HTML, CSS, and SQL 1992 Bachelor of Arts : English The University of Akron － City , State English 1992 Bachelor of Arts : Political Science The University of Akron － City , State Political Science Interests March 31, 2016 to present - License 5672023 *Salesforce Marketing Cloud Consultant Certification *July 18, 2017 to present - License 17482983 *Salesforce certification verification site: http://certification.salesforce.com/verification?&fullname=Veronica%20Gancov *Studying for PMP certification Skills Dot Net, Acrobat, Adobe, go live, Photoshop, ad, advertisements, ads, Advertising, Pagemaker, book, budget, color, com, concise, content, contracts, CSS, client, clients, client relations, customer service skills, client support, data management, designing, desktop publishing, direct mail, documentation, Email, English, fast, Fetch, Freehand, HTML, http, Illustrator, image, InDesign, layout, Leadership, managing, marketing, messaging, access, Excel, Power Point, Publisher, Microsoft Word, Works, network, NMS, personnel, presenting, various printers, processes, coding, project management, promotion, quality, quality assurance, quality control, Quark XPress, requirement, SQL, trainer, transmission, trouble shooting, troubleshooting, unique, Visio, web design, Web Design/Development, website, websites Additional Information March 31, 2016 to present - License 5672023 *Salesforce Marketing Cloud Consultant Certification *July 18, 2017 to present - License 17482983 *Salesforce certification verification site: http://certification.salesforce.com/verification?&fullname=Veronica%20Gancov *Studying for PMP certification

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1019255319" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1019255319_1_677276671" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1019255319FNAM1"> </span> <span> </span> <span class="field" id="1019255319LNAM1"> IMPLEMENTATION CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1019255323" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1019255323"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255323_1_677276680" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1019255323FRFM1"> Results-oriented digital marketing professional with a background in project management and digital advertising. Experienced with various email platforms (Salesforce Marketing Cloud, Adobe Campaign) dedicated to driving customer satisfaction through highly-customized email software implementations. Works closely with other members of the internal project team and external client teams. Leads client calls to uncover solution requirements, writes and presents requirements documentation to the client, configures and presents the software configuration to the client, and trains clients to enable them on Salesforce Marketing Cloud and its various components.</div> </div> </div> <div class="section" id="SECTION_HILT1019255325" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1019255325"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255325_1_677276682" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1019255325SKC11"> InDesign, Quark XPress, Acrobat, Photoshop, Illustrator, Freehand, Pagemaker, Microsoft Word, Publisher, Excel, Power Point, Pitstop, Quite a Box of Tricks, Fetch and Asura.</td> <td class="field twocol_2" id="1019255325SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1019255321" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1019255321"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255321_1_677276673" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1019255321JSTD1"> 11/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1019255321EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1019255321JTIT1"> implementation consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1019255321COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1019255321JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1019255321JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1019255321JDES1" itemprop="description"> <ul> <li> Certified trainer in Salesforce Marketing Cloud, experienced in training external client teams on various components of Salesforce Marketing Cloud, either virtually or in person.</li> <li> Knowledgeable in Salesforce Marketing Cloud components including Email Studio, Marketing Cloud Connect integration, MobileConnect, Journey Builder, Contact Builder and Advertising and Social Studio.</li> <li> Familiar with Salesforce.com basics.</li> <li> Familiar with coding SQL to write queries for Salesforce Marketing Cloud solutions.</li> <li> documentation Experienced in writing requirements documentation and crafting technical solutions and designing flow diagrams for clients to achieve their email marketing campaign requirements utilizing Microsoft Word, Visio and Excel.</li> <li> Keeps record of project requirement changes by updating the requirements documentation throughout the project.</li> <li> Provides test plans to the client for UAT to assist them in testing the configured solution.</li> <li> English major who enjoys writing in any form.</li> <li> Leadership Leads client calls to effectively keep projects moving forward while minimizing scope creep and managing client expectations, and keeping the client team focused on the current SOW.</li> <li> software implementations and web technologies/technical abilities Aptitude for software trouble shooting Experienced in web technologies and coding HTML, CSS and SQL Familiar with WordPress and Dot Net Nuke frameworks Familiarity with relational data and data management Consults with new and existing clients to implement solutions and perform initial configurations for their Salesforce Marketing Cloud or Adobe Campaign email software and campaign solutions, with specialization in Salesforce Marketing Cloud.</li> <li> Leads consultative engagements which include discovery calls and solution walk throughs with the client's marketing focused business teams to define, implement or review the configuration of their technical and business-related communication needs.</li> <li> Crafts project documentation which details the client's unique business requirements and email software solution configurations, which include data segmentation and various automations aimed at automating and creating complex client configuration solutions.</li> <li> Provides quality assurance via solution testing and the creation and execution of configuration test plans.</li> <li> Provides client support during go live phase of the project, and performs ongoing support based on SOW requirements.</li> <li> As a certified trainer in Salesforce Marketing Cloud, conducts virtual or onsite training for clients on the email platform or various applications within the Salesforce Marketing Cloud platform.</li> <li> Experienced with various applications and integrations in SFMC, including Email Studio, Marketing Cloud Connect, Journey Builder, Contact Builder, Salesforce.com, and Advertising and Social Studio.</li> <li> Identifies project risks and issues and presents alternatives to the internal team or the client team to alleviate or resolve them.</li> <li> digital media program manager | indico | july 2012 to november 2013.</li> <li> Promoted to Digital Media Program Manager for Indico, where I planned, executed, and finalized projects according to strict deadlines and within budget for NACS Media Solutions and its subsequent name change of indiCo.</li> <li> This included coordinating resources such as team members and third-party contractors or consultants in order to deliver programs according to plan for the Print on Demand network.</li> <li> Assisted in finalizing contracts and negotiated project deliverables and timelines with stakeholders and vendors.</li> <li> Responsible for defining project objectives, success metrics, and overseeing quality control throughout each project's life cycle with the goal of creating a sustainable profitable business model.</li> <li> Managed the Grow Custom initiative and co-created a marketing, messaging and sponsorship package for the initiative.</li> <li> Contributed to the writing, layout, and content of the Guide to Custom, the Grow Custom initiative's informational piece, which has sold more than 2,000 copies to NACS members.</li> <li> Sold sponsorships, ads and advertorials to vendors and publishers, and worked with sponsors to ensure that content and ads were received by deadline and transmitted to creative personnel in a timely manner to facilitate creation of the digital and print pieces.</li> <li> Coordinated and performed some technical processes required for implementation related to the ingestion, testing, format revision, distribution and output of print-on-demand and digital files contributed to the NMS and indiCo network, and contributed to development of the digital and print-on-demand interface tools that support file access and distribution.</li> <li> Created content around the Print on Demand and Grow Custom initiatives on the NACS Media Solutions website and Facebook site, and maintained the NACS Media Solutions company website using Dot Net Nuke.</li> <li> Updated and maintained other company websites for various NACS divisions using HTML, CSS and Dot Net Nuke.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1019255321_2_677276674" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1019255321JSTD2"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1019255321EDDT2"> 06/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1019255321JTIT2"> digital media specialist | nacs media solutions</span> </span> <span class="paddedline"> <span class="jobline" id="1019255321JDES2" itemprop="description"> <ul> <li> Managed the Print on Demand project and implemented the technical processes related to print-on-demand and digital files for NACS Media Solutions.</li> <li> Contributed to the development of the digital and print-on-demand interface tools, workflows and processes that support file access and distribution.</li> <li> Preflighted and corrected book files to ensure optimal print quality.</li> <li> Worked with outside vendors to build a print on demand network for NACS Media Solutions, supplied requirements for the network and worked with vendors from contract phase to completion to create a viable Print on Demand (POD) network.</li> <li> Received a promotion in June of 2012.</li> <li> digital support specialist | the plain dealer |.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1019255321_3_677276675" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1019255321JSTD3"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1019255321EDDT3"> 12/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="1019255321JDES3" itemprop="description"> <ul> <li> Responsible for processing, preflighting, color correcting, image enhancing and ensuring that sizes, colors, images and content of advertisements sent into the Digital Department via outside customers and agencies printed correctly.</li> <li> Ensured that final reproduction of advertisements was optimal and that everything in the ad displayed as the customer intended.</li> <li> Worked well in a high-pressure, fast-paced environment with daily deadlines.</li> <li> Solely responsible for processing and file transmission of various commercial inserts, gang prints, spadeas, Comics and other direct mail pieces to various printers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1019255322" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1019255322"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255322_1_677276676" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1019255322GRYR1"> 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1019255322DGRE1" itemprop="name"> Completed coursework for certifications in Web Design/Development: Web Design/Development,</span> <span class="programline" id="1019255322STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="1019255322FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1019255322_2_677276677" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1019255322GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1019255322DGRE2" itemprop="name"> Polaris online - http://www.polaris.com *Studied web design and HTML, CSS, and SQL</span> <span class="programline" id="1019255322STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="1019255322FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1019255322_3_677276678" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1019255322GRYR3"> 1992</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1019255322DGRE3" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1019255322STUY3"> English</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1019255322SCHO3" itemprop="name"> The University of Akron</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1019255322SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1019255322SSTA3"> State</span> <span class="joblocation jobstate" id="1019255322SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1019255322FRFM3"> English</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1019255322_4_677276679" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1019255322GRYR4"> 1992</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1019255322DGRE4" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1019255322STUY4"> Political Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1019255322SCHO4" itemprop="name"> The University of Akron</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1019255322SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1019255322SSTA4"> State</span> <span class="joblocation jobstate" id="1019255322SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="1019255322FRFM4"> Political Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR1019255324" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR1019255324"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255324_1_677276681" style="padding-top:0px;"> <div class="field singlecolumn" id="1019255324FRFM1"> March 31, 2016 to present - License 5672023 *Salesforce Marketing Cloud Consultant Certification *July 18, 2017 to present - License 17482983 *Salesforce certification verification site: http://certification.salesforce.com/verification?&amp;fullname=Veronica%20Gancov *Studying for PMP certification</div> </div> </div> <div class="section" id="SECTION_AFIL1019255328" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL1019255326" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1019255326"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255326_1_677276683" style="padding-top:0px;"> <div class="field singlecolumn" id="1019255326FRFM1"> Dot Net, Acrobat, Adobe, go live, Photoshop, ad, advertisements, ads, Advertising, Pagemaker, book, budget, color, com, concise, content, contracts, CSS, client, clients, client relations, customer service skills, client support, data management, designing, desktop publishing, direct mail, documentation, Email, English, fast, Fetch, Freehand, HTML, http, Illustrator, image, InDesign, layout, Leadership, managing, marketing, messaging, access, Excel, Power Point, Publisher, Microsoft Word, Works, network, NMS, personnel, presenting, various printers, processes, coding, project management, promotion, quality, quality assurance, quality control, Quark XPress, requirement, SQL, trainer, transmission, trouble shooting, troubleshooting, unique, Visio, web design, Web Design/Development, website, websites</div> </div> </div> <div class="section" id="SECTION_ADDI1019255327" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1019255327"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1019255327_1_677276684" style="padding-top:0px;"> <div class="field singlecolumn" id="1019255327FRFM1"> <ul> <li> March 31, 2016 to present - License 5672023 *Salesforce Marketing Cloud Consultant Certification *July 18, 2017 to present - License 17482983 *Salesforce certification verification site: http://certification.salesforce.com/verification?&amp;fullname=Veronica%20Gancov *Studying for PMP certification</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR Professional Summary Skills PPC Digital Media Planning DSP Behavioral Targeting Comscore SimilarWeb Kenshoo MS Excel, PPT Agile Marketing Ads, Portuguese Advertising, Presentations Agile, Quality Agency, Quality control Auditing, Reporting Branding, Sales Budget, Bilingual BI, Spanish Capital Markets, Strategy Clients, Strategic Client Data analysis Designing DSP Direction English Fast Features Financial French Innovation Investments Leadership Marketing Market Media Planning Meetings MS Excel Modeling Next Optimization Work History Director , 07/2017 to 05/2021 Company Name With over 12 years' experience in performance marketing (PPC), Search Engine Marketing, Social, Local and Programmatic media. The experience I gained in portfolio management reflects in obtaining the best results for my customers, allocating their investments accordingly for better returns in the digital marketing world. I enjoy working in fast-paced environments and find that the dynamism in digital marketing fulfills that completely., Vendor for Microsoft Digital Advertising. Part of a global team of 8 people all remote. Built audience clusters based on behavioral targeting for Brazilian, Mexican, Canadian, and US markets. Utilized data analysis tools to optimize performance and improve CTRs. Project revenue in Brazil grew from $50k to over $500k and grew to over $3mm in the second year. Assisted in quality control for other team members. Digital Media Solutions Executive Director , 01/2016 to 07/2017 Company Name – City , State Led a team of 8 specialists in search, social, mobile, display, programmatic and local ads bringing innovation and new digital opportunities to Blinks, focusing on Branding and Performance. Responsible for growing media spend across all channels. During this period media spend grew over 100% (+300mm). Established procedures and best practices for Digital media planning and execution ensuring efficiency in all stages of the customers' journey. Created and established the Blinks Media Mix Modeling. Provided strategic insight across many digital channels to the account teams. Implemented auditing and technical evaluations to improve quality in campaign execution and optimization. Created and delivered training to new hires and weekly training for company employees covering all areas of digital media. Built and maintained strong partnerships with media channels providing opportunities to implement betas, first-to-market cases and assist in developing new products. Assisted Sales team with data and cases when elaborating presentations for RFPs. Provided insights to BI and DevOps for the development of in-house dashboards and media management tool. Invited to test the beta for the Facebook Blueprint Certification. Coordinated Digital Days for clients. Member and partner of senior executive leadership and actively participated in designing the path and direction of the company. Awarded Bing Agency of the Year award (September 2017). Account Director , 01/2014 to 12/2015 Managed portfolio of largest clients at Blinks including global accounts (+R$6mm/month) Led a team of 8 analysts that provided media strategy and activation of branding and performance campaigns. Clients included Netshoes, ACCOR, AIG and OLX. Cross channel reporting, analysis, and weekly wrap-ups with team and clients. Oversaw budget allocation and prioritization for campaigns. Elaborated campaigns with clients and channel partners to develop first-to- market cases with excellent results and benchmark examples. Created best practices such as AB Testing, Black Friday checklists, documenting learnings, creatives analysis. Reduced CPL by 300% for one account in less than 6 months. Maintained customer's ROI whilst increasing investment from 300k to 600k. Tripled lead generation whilst reducing CPL by 150%. Invited to become an executive partner at Blinks. Account Manager , 12/2010 to 12/2013 Managed portfolio of large and SMB accounts, +- 30 accounts and led a team of 6 analysts. Responsible for the strategy and execution of PPC campaigns. Defined strategy and KPIs based on client objectives and goals. Held monthly meetings with the clients to go over results and next steps. Behavior Targeting Specialist , 01/2008 to 01/2013 Company Name – City , State Senior Investment Specialist , 01/1999 to 03/2003 Company Name – City , State Managed portfolio of high net worth accounts (+U$ 1 million) including Latam customers. Provided trading assistance in various financial products. Reviewed client portfolios advising them on investment solutions conforming to their objectives. Educated clients on usage of trading platforms and software. Equity Trading Liaison , 07/1997 to 01/1999 Capital Markets & Trading - Operations Liaison between exchanges and account reps resolving trade disputes. Reduced risk to firm by resolving disputes in a timely manner mitigating losses. Managed downtime operations. Led team of 20+ helpers to input trades manually into the system when downtimes occurred. Agility and accuracy were key features. Floor Broker , 01/1995 to 01/1997 Company Name – City , State CBOE broker trading stocks such as KO, HON and BAC. Executed orders from various brokerage houses, evaluating market volatility and order flow for best executions. Education WPP Mini MBA : Business Strategy , 04/2017 B.S : Business Administration , 05/1994 Boston College - City , State Certifications CERTIFICATIONS Google AdWords Certified Google Analytics Certified Facebook Certified Planning Professional. Languages English Native or Bilingual Portuguese Native or Bilingual Spanish

<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section" id="SECTION_NAMEdbcd1756-9f17-4075-9de2-ba5f9865d72f"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_dbcd1756-9f17-4075-9de2-ba5f9865d72f_1_e820164e-a50b-40e4-8a05-9d56a07a4209" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="dbcd1756-9f17-4075-9de2-ba5f9865d72fFNAM1"> </span> <span> </span> <span class="field" id="dbcd1756-9f17-4075-9de2-ba5f9865d72fLNAM1"> DIRECTOR</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM195422bf-ab54-4833-9be6-219b83031705"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM195422bf-ab54-4833-9be6-219b83031705"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_195422bf-ab54-4833-9be6-219b83031705_1"> <div class="field singlecolumn" id="195422bf-ab54-4833-9be6-219b83031705FRFM1"> </div> </div> </div> <div class="section" id="SECTION_HILT76774aaf-e244-4464-932e-e6f14b665e86"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT76774aaf-e244-4464-932e-e6f14b665e86"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_76774aaf-e244-4464-932e-e6f14b665e86_1_2aed5262-22b1-480a-afed-b33f0668790c" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn disp-table"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="76774aaf-e244-4464-932e-e6f14b665e86SKC11"> <ul> <li> PPC</li> <li> Digital Media Planning</li> <li> DSP</li> <li> Behavioral Targeting</li> <li> Comscore</li> <li> SimilarWeb</li> <li> Kenshoo</li> <li> MS Excel, PPT</li> <li> Agile Marketing</li> <li> Ads, Portuguese</li> <li> Advertising, Presentations</li> <li> Agile, Quality</li> <li> Agency, Quality control</li> <li> Auditing, Reporting</li> <li> Branding, Sales</li> <li> Budget, Bilingual</li> <li> BI, Spanish</li> <li> Capital Markets, Strategy</li> </ul> </td> <td class="field twocol_2" id="76774aaf-e244-4464-932e-e6f14b665e86SKC21"> <ul> <li> Clients, Strategic</li> <li> Client</li> <li> Data analysis</li> <li> Designing</li> <li> DSP</li> <li> Direction</li> <li> English</li> <li> Fast</li> <li> Features</li> <li> Financial</li> <li> French</li> <li> Innovation</li> <li> Investments</li> <li> Leadership</li> <li> Marketing</li> <li> Market</li> <li> Media Planning</li> <li> Meetings</li> <li> MS Excel</li> <li> Modeling</li> <li> Next</li> <li> Optimization</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRc1d9cf57-0ee0-4335-8466-33be90208edc"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRc1d9cf57-0ee0-4335-8466-33be90208edc"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_1_94f34e04-8839-4750-a036-7f61790fedb6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT1"> Director</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD1"> 07/2017</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT1"> 05/2021</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c1d9cf57-0ee0-4335-8466-33be90208edcCOMP1" itemprop="name"> Company Name</span> <span> </span> <span class="joblocation jobcity" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTA1" itemprop="addressRegion"> </span> <span class="joblocation jobcountry" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCNT1"> </span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES1" itemprop="description"> <ul> <li> With over 12 years' experience in performance marketing (PPC), Search Engine Marketing, Social, Local and Programmatic media.</li> <li> The experience I gained in portfolio management reflects in obtaining the best results for my customers, allocating their investments accordingly for better returns in the digital marketing world.</li> <li> I enjoy working in fast-paced environments and find that the dynamism in digital marketing fulfills that completely., Vendor for Microsoft Digital Advertising.</li> <li> Part of a global team of 8 people all remote.</li> <li> Built audience clusters based on behavioral targeting for Brazilian, Mexican, Canadian, and US markets.</li> <li> Utilized data analysis tools to optimize performance and improve CTRs.</li> <li> Project revenue in Brazil grew from $50k to over $500k and grew to over $3mm in the second year.</li> <li> Assisted in quality control for other team members.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_2_ef130afc-f90b-422d-b5cd-c2b7cf2d4f26" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT2"> Digital Media Solutions Executive Director</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD2"> 01/2016</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT2"> 07/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c1d9cf57-0ee0-4335-8466-33be90208edcCOMP2" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCNT2"> </span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES2" itemprop="description"> <ul> <li> Led a team of 8 specialists in search, social, mobile, display, programmatic and local ads bringing innovation and new digital opportunities to Blinks, focusing on Branding and Performance.</li> <li> Responsible for growing media spend across all channels.</li> <li> During this period media spend grew over 100% (+300mm).</li> <li> Established procedures and best practices for Digital media planning and execution ensuring efficiency in all stages of the customers' journey.</li> <li> Created and established the Blinks Media Mix Modeling.</li> <li> Provided strategic insight across many digital channels to the account teams.</li> <li> Implemented auditing and technical evaluations to improve quality in campaign execution and optimization.</li> <li> Created and delivered training to new hires and weekly training for company employees covering all areas of digital media.</li> <li> Built and maintained strong partnerships with media channels providing opportunities to implement betas, first-to-market cases and assist in developing new products.</li> <li> Assisted Sales team with data and cases when elaborating presentations for RFPs.</li> <li> Provided insights to BI and DevOps for the development of in-house dashboards and media management tool.</li> <li> Invited to test the beta for the Facebook Blueprint Certification.</li> <li> Coordinated Digital Days for clients.</li> <li> Member and partner of senior executive leadership and actively participated in designing the path and direction of the company.</li> <li> Awarded Bing Agency of the Year award (September 2017).</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_3_38f63cc3-d2a3-45d0-af0c-40154241898c" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT3"> Account Director</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD3"> 01/2014</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT3"> 12/2015</span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES3" itemprop="description"> <ul> <li> Managed portfolio of largest clients at Blinks including global accounts (+R$6mm/month) Led a team of 8 analysts that provided media strategy and activation of branding and performance campaigns.</li> <li> Clients included Netshoes, ACCOR, AIG and OLX.</li> <li> Cross channel reporting, analysis, and weekly wrap-ups with team and clients.</li> <li> Oversaw budget allocation and prioritization for campaigns.</li> <li> Elaborated campaigns with clients and channel partners to develop first-to- market cases with excellent results and benchmark examples.</li> <li> Created best practices such as AB Testing, Black Friday checklists, documenting learnings, creatives analysis.</li> <li> Reduced CPL by 300% for one account in less than 6 months.</li> <li> Maintained customer's ROI whilst increasing investment from 300k to 600k.</li> <li> Tripled lead generation whilst reducing CPL by 150%.</li> <li> Invited to become an executive partner at Blinks.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_4_a315ee35-78d8-45b8-a5f2-e51c6180f333" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT4"> Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD4"> 12/2010</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT4"> 12/2013</span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES4" itemprop="description"> <ul> <li> Managed portfolio of large and SMB accounts, +- 30 accounts and led a team of 6 analysts.</li> <li> Responsible for the strategy and execution of PPC campaigns.</li> <li> Defined strategy and KPIs based on client objectives and goals.</li> <li> Held monthly meetings with the clients to go over results and next steps.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_5_4b3e2d81-1cb0-460d-b7cb-3fbdba348a80" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT5"> Behavior Targeting Specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD5"> 01/2008</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT5"> 01/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c1d9cf57-0ee0-4335-8466-33be90208edcCOMP5" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTA5" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCNT5"> </span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES5" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_6_b38a4293-5cd6-4c4c-8f3f-e43fd3f0a89d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT6"> Senior Investment Specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD6"> 01/1999</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT6"> 03/2003</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c1d9cf57-0ee0-4335-8466-33be90208edcCOMP6" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTA6" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCNT6"> </span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES6" itemprop="description"> <ul> <li> Managed portfolio of high net worth accounts (+U$ 1 million) including Latam customers.</li> <li> Provided trading assistance in various financial products.</li> <li> Reviewed client portfolios advising them on investment solutions conforming to their objectives.</li> <li> Educated clients on usage of trading platforms and software.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_7_5745a207-6db6-4039-91ab-e956e9c192a0" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT7"> Equity Trading Liaison</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD7"> 07/1997</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT7"> 01/1999</span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES7" itemprop="description"> <ul> <li> Capital Markets &amp; Trading - Operations Liaison between exchanges and account reps resolving trade disputes.</li> <li> Reduced risk to firm by resolving disputes in a timely manner mitigating losses.</li> <li> Managed downtime operations.</li> <li> Led team of 20+ helpers to input trades manually into the system when downtimes occurred.</li> <li> Agility and accuracy were key features.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c1d9cf57-0ee0-4335-8466-33be90208edc_8_73f5b0e3-4b70-4af4-a533-ac479cb9477b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="c1d9cf57-0ee0-4335-8466-33be90208edcJTIT8"> Floor Broker</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTD8"> 01/1995</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c1d9cf57-0ee0-4335-8466-33be90208edcEDDT8"> 01/1997</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c1d9cf57-0ee0-4335-8466-33be90208edcCOMP8" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c1d9cf57-0ee0-4335-8466-33be90208edcJSTA8" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c1d9cf57-0ee0-4335-8466-33be90208edcJCNT8"> </span> <br/> </span> <span class="jobline" id="c1d9cf57-0ee0-4335-8466-33be90208edcJDES8" itemprop="description"> <ul> <li> CBOE broker trading stocks such as KO, HON and BAC.</li> <li> Executed orders from various brokerage houses, evaluating market volatility and order flow for best executions.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUCc595a95d-d5f4-41c2-b1ed-333ec5d059e9"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUCc595a95d-d5f4-41c2-b1ed-333ec5d059e9"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_c595a95d-d5f4-41c2-b1ed-333ec5d059e9_1_161be5e4-33ac-4810-b6ea-dbc6d8bb037d" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9DGRE1" itemprop="name"> WPP Mini MBA</span> <span> : </span> <span class="programline" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9STUY1"> Business Strategy</span> <span> , </span> <span format="%m/%Y" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9GRYR1"> 04/2017</span> <br/> </span> <span class="field" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c595a95d-d5f4-41c2-b1ed-333ec5d059e9_2_34c9e54a-ca5c-4455-8a1a-93d1eda595ac" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9DGRE2" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9STUY2"> Business Administration</span> <span> , </span> <span format="%m/%Y" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9GRYR2"> 05/1994</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9SCHO2" itemprop="name"> Boston College</span> <span> - </span> <span class="joblocation jobcity" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9SSTA2"> State</span> <br/> </span> <span class="field" id="c595a95d-d5f4-41c2-b1ed-333ec5d059e9FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_CERT39891931-3dbf-48ee-b7fc-777d5458c1db"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT39891931-3dbf-48ee-b7fc-777d5458c1db"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_39891931-3dbf-48ee-b7fc-777d5458c1db_1_0a3fee39-2aab-4e3c-94af-89f86242eb01" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="39891931-3dbf-48ee-b7fc-777d5458c1dbFRFM1"> CERTIFICATIONS Google AdWords Certified Google Analytics Certified Facebook Certified Planning Professional.</div> </div> </div> <div class="section" id="SECTION_LANG9745f86c-0b31-491f-bf83-ce6f716c9ae7"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG9745f86c-0b31-491f-bf83-ce6f716c9ae7"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9745f86c-0b31-491f-bf83-ce6f716c9ae7_1_2fd0193c-a8e0-4a07-8032-12697337149f" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="9745f86c-0b31-491f-bf83-ce6f716c9ae7FRFM1"> English Native or Bilingual Portuguese Native or Bilingual Spanish</div> </div> </div> </div>

DIGITAL-MEDIA

OWNER/PRESIDENT Professional Profile A seasoned marketing professional who delivers results in alignment with strategic business plans by developing and executing marketing campaigns as well as managing external agencies. Qualifications Strategic marketing planning Results measurement Strategic development Experiential customer events Plan execution NASCAR sponsorship Video production Execution of Webinars Product positioning Brand developmentIntegrated marketing communications Account relations Tactical planning Relevant Experience Oversaw campaign that exceeded annual goals and increased brand relevance with consumers/ Experience Owner/President January 2013 to Current Company Name Freelance communications and digital content creation for corporate and independent businesses. Development and production of video content for internet and social media. Strategic Marketing Manager January 2010 to January 2012 Formulated, directed and coordinated marketing activities to promote products and services Maximized marketing budget and coordinated media buys. Provided oversight of PR and trade show activity. Created strategies to stretch marketing and promotional budgets while improving brand impact in the marketplace. Adjusted marketing mix and implemented an improved integrated strategy. Took ownership of and executed an experiential NASCAR marketing program that raised awareness for one of our brands and increased pull-through rate for the product resulting in a 15% increase in production volume and sales and $3 million of total branded TV exposure as estimated by Joyce Julius. This program also resulted in strengthening a relationship with a major customer. Reduced shipping and set-up costs for trade show properties by $3000 per event by refreshing tradeshow properties and displays. Developed impactful displays designed and engineered to be lighter and easier to transport to shows. Cost savings of $50,000 over the entire trade show season. Developed and refined an iPad App designed and implemented to standardize sales materials and presentations. This provided customer facing brand consistency and product specification accuracy. It improved the process of creating sales presentations and eliminated redundancy making sales staff more efficient and productive. Product Marketing and Brand Manager January 2003 to January 2010 Managed and coordinated marketing and branding activities, created communications materials Created an engine brand for the commercial vehicle market. Developed strategy, positioning, naming and graphic elements along with brand standards and guidelines. This allowed the company to focus marketing and advertising efforts to meet brand objectives as well as optimizing budgets. Produced an award winning documentary video from conception to completion to depict the company's 75-year history. Finished product was an integral part of an internal and external communications campaign to illustrate product evolution leading up to a new product launch. The project required extensive historic research and fact checking. Hands-on production saved $75,000 in cost. Developed and executed an integrated brand launch in partnership with a Country Music Association event in Nashville. Combined an on-site product experience with a premium distribution and interactive web site. Billboard Magazine recognized the sponsorship for extraordinary innovation. Developed and implemented a PR and communications campaign that increased consumer interaction and loyalty to a company brand and Integrated customer events with website interaction. Project was completed on time and on budget. Managed internal corporate events that included planning, logistics and vendor management for Board of Directors meetings, Wall Street analyst gatherings, and Annual Dealer Meetings This reduced production costs 50% resulting in $1 million annual savings. Executive producer January 1999 to January 2012 Company Name － City , State Manufacturer, marketer and distributor of trucks and engines (Fortune 200 Company. Education BA : Communications , 2005 Benedictine University － City , State Communications Magna Cum Laude Accredited Certificate, Computer Graphic Design, International Academy of Design and Technology, Chicago, IL : 1996 Affiliations Member, American Marketing Association Skills advertising, analyst, agency, Brand development, Branding, budgets, budget, content, content creation, equity, focus, Freelance, Graphic Design, graphic, innovation, logistics, managing, marketing, market, marketing communications, materials, Meetings, positioning, presentations, PR, research, sales, shipping, specification, strategy, Strategic development, Strategic marketing, TV, vendor management, video, Video production, web site, website Additional Information Awards Chicago BMA "Tower Award" / Websites over $50,000 / MaxxForce.com 2007 Chicago chapter Business Marketing Association "Tower Award" / Logo Design / MaxxForce Diesel Power logo 2007 PCC "Silver Trumpet" / Marketing Communications / Ford Power Stroke Diesel CREW Club program 2004 (The PCC Golden/Silver Trumpet award recognizes distinguished achievement for excellence in planning, creativity, and execution in public relations and related communications.) Publicity Club of Chicago "Golden Trumpet" / Marketing Communications / Navistar "The Dieselization of America" public relations campaign 2002

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME840056226" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_840056226_1_547726849" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="840056226FNAM1"> </span> <span> </span> <span class="field" id="840056226LNAM1"> OWNER/PRESIDENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM840056234" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM840056234"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056234_1_547730063" style=" padding-top:0px; "> <div class="field singlecolumn" id="840056234FRFM1"> A seasoned marketing professional who delivers results in alignment with strategic business plans by developing and executing marketing campaigns as well as managing external agencies.</div> </div> </div> <div class="section" id="SECTION_HILT840056231" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT840056231"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056231_1_547726859" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="840056231SKC11"> <div> <br/> </div> <ul> <li> Strategic marketing planning</li> <li> Results measurement</li> <li> Strategic development</li> <li> Experiential customer events</li> <li> Plan execution</li> <li> NASCAR sponsorship</li> <li> Video production</li> </ul> </td> <td class="field twocol_2 charspace" id="840056231SKC21"> <ul> <li> Execution of Webinars</li> <li> Product positioning</li> <li> Brand developmentIntegrated marketing communications</li> <li> Account relations</li> <li> Tactical planning</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM840056998" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM840056998"> Relevant Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056998_1_547733967" style=" padding-top:0px; "> <div class="field singlecolumn" id="840056998FRFM1"> <span class=""> Oversaw campaign that exceeded annual goals and increased brand relevance with consumers/</span> </div> </div> </div> <div class="section" id="SECTION_EXPR840056228" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR840056228"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056228_1_547726852" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="840056228JTIT1"> Owner/President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="840056228JSTD1"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="840056228EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="840056228COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="840056228JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="840056228JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="840056228JDES1" itemprop="description"> <ul> <li> Freelance communications and digital content creation for corporate and independent businesses.</li> <li> Development and production of video content for internet and social media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_840056228_2_547726854" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="840056228JTIT2"> Strategic Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="840056228JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="840056228EDDT2"> January 2012</span> </span> </span> <span class="paddedline"> <span class="jobline" id="840056228JDES2" itemprop="description"> <ul> <li> Formulated, directed and coordinated marketing activities to promote products and services Maximized marketing budget and coordinated media buys.</li> <li> Provided oversight of PR and trade show activity.</li> <li> Created strategies to stretch marketing and promotional budgets while improving brand impact in the marketplace.</li> <li> Adjusted marketing mix and implemented an improved integrated strategy.</li> <li> Took ownership of and executed an experiential NASCAR marketing program that raised awareness for one of our brands and increased pull-through rate for the product resulting in a 15% increase in production volume and sales and $3 million of total branded TV exposure as estimated by Joyce Julius.</li> <li> This program also resulted in strengthening a relationship with a major customer.</li> <li> Reduced shipping and set-up costs for trade show properties by $3000 per event by refreshing tradeshow properties and displays.</li> <li> Developed impactful displays designed and engineered to be lighter and easier to transport to shows.</li> <li> Cost savings of $50,000 over the entire trade show season.</li> <li> Developed and refined an iPad App designed and implemented to standardize sales materials and presentations.</li> <li> This provided customer facing brand consistency and product specification accuracy.</li> <li> It improved the process of creating sales presentations and eliminated redundancy making sales staff more efficient and productive.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_840056228_3_547726855" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="840056228JTIT3"> Product Marketing and Brand Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="840056228JSTD3"> January 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="840056228EDDT3"> January 2010</span> </span> </span> <span class="paddedline"> <span class="jobline" id="840056228JDES3" itemprop="description"> <ul> <li> Managed and coordinated marketing and branding activities, created communications materials Created an engine brand for the commercial vehicle market.</li> <li> Developed strategy, positioning, naming and graphic elements along with brand standards and guidelines.</li> <li> This allowed the company to focus marketing and advertising efforts to meet brand objectives as well as optimizing budgets.</li> <li> Produced an award winning documentary video from conception to completion to depict the company's 75-year history.</li> <li> Finished product was an integral part of an internal and external communications campaign to illustrate product evolution leading up to a new product launch.</li> <li> The project required extensive historic research and fact checking.</li> <li> Hands-on production saved $75,000 in cost.</li> <li> Developed and executed an integrated brand launch in partnership with a Country Music Association event in Nashville.</li> <li> Combined an on-site product experience with a premium distribution and interactive web site.</li> <li> Billboard Magazine recognized the sponsorship for extraordinary innovation.</li> <li> Developed and implemented a PR and communications campaign that increased consumer interaction and loyalty to a company brand and Integrated customer events with website interaction.</li> <li> Project was completed on time and on budget.</li> <li> Managed internal corporate events that included planning, logistics and vendor management for Board of Directors meetings, Wall Street analyst gatherings, and Annual Dealer Meetings This reduced production costs 50% resulting in $1 million annual savings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_840056228_4_547726853" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="840056228JTIT4"> Executive producer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="840056228JSTD4"> January 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="840056228EDDT4"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="840056228COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="840056228JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="840056228JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="840056228JDES4" itemprop="description"> <ul> <li> Manufacturer, marketer and distributor of trucks and engines (Fortune 200 Company.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC840056229" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC840056229"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056229_1_547726856" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="840056229DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" dependency="STUY" id="840056229STUY1"> Communications</span> <span> , </span> <span class="jobdates" id="840056229GRYR1"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="840056229SCHO1" itemprop="name"> Benedictine University</span> <span> － </span> <span class="joblocation jobcity" id="840056229SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="840056229SSTA1"> State</span> <span class="joblocation jobstate" id="840056229SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="840056229FRFM1"> Communications Magna Cum Laude</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_840056229_2_547726857" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="840056229DGRE2" itemprop="name"> Accredited Certificate, Computer Graphic Design, International Academy of Design and Technology, Chicago, IL</span> <span> : </span> <span class="programline" dependency="STUY" id="840056229STUY2"> </span> <span class="jobdates" id="840056229GRYR2"> 1996</span> </span> <span class="paddedline"> <span class="field" id="840056229FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL840056230" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL840056230"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056230_1_547726858" style=" padding-top:0px; "> <div class="field singlecolumn" id="840056230FRFM1"> Member, American Marketing Association</div> </div> </div> <div class="section" id="SECTION_SKLL840056232" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL840056232"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056232_1_547726860" style=" padding-top:0px; "> <div class="field singlecolumn" id="840056232FRFM1"> advertising, analyst, agency, Brand development, Branding, budgets, budget, content, content creation, equity, focus, Freelance, Graphic Design, graphic, innovation, logistics, managing, marketing, market, marketing communications, materials, Meetings, positioning, presentations, PR, research, sales, shipping, specification, strategy, Strategic development, Strategic marketing, TV, vendor management, video, Video production, web site, website</div> </div> </div> <div class="section" id="SECTION_ADDI840056233" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI840056233"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_840056233_1_547726861" style=" padding-top:0px; "> <div class="field singlecolumn" id="840056233FRFM1"> <ul> <li> Awards Chicago BMA "Tower Award" / Websites over $50,000 / MaxxForce.com 2007 Chicago chapter Business Marketing Association "Tower Award" / Logo Design / MaxxForce Diesel Power logo 2007 PCC "Silver Trumpet" / Marketing Communications / Ford Power Stroke Diesel CREW Club program 2004 (The PCC Golden/Silver Trumpet award recognizes distinguished achievement for excellence in planning, creativity, and execution in public relations and related communications.) Publicity Club of Chicago "Golden Trumpet" / Marketing Communications / Navistar "The Dieselization of America" public relations campaign 2002 </li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

SUBSTITUTE TEACHER Summary Enthusiastic artists who loves both traditional art and digital art!  Before moving to Richmond I spent two years working as a digital media specialist, creating  brochures , video and physical colleges.  Currently I'm working as a substitute for Chesterfield County Schools, my  favorite  subject of course being art.   Highlights Traditional fine art skills Creative and artistic Flexible creative approach Strong design sense Superb attention to detail Time management Traditional and digital photography Photo enhancing Relevant Professional Experience Substitute Teacher Oct 2015 to Current Company Name － City , State Work in schools across Chesterfield County in a verity of subjects and grades.  My favorites subjects to teach are Art, Library and History. Following the teachers lesson plans I lead the students through activities, providing guidance and additional explanations where needed. Comfortable with unexpected school situations.  I'm quick on my feet and calm which I believe is the key to keeping students calm. Digital Media Specialist and Administrative Assistant Jul 2013 to Jun 2015 Company Name － City , State Met and worked with grieving families to create personalized memorial packages for their loved one. I used a variety of programs including Photoshop, Illustrator, InDesign, Publisher and funeral stationary software. Created large collage boards for every family who provided us with photos.  It was not abnormal to create 15 or more boards a week. I provided support to community outreach programs; small college boards for hospice patients, billboards for charity events and designing pamphlets or other printed materials for special events including Cape Fear's Purple Heart dinner. Was in charge of teaching coworkers how to use new software as well as troubleshooting computer and printer problems for the office. Summer Counselor Jun 2009 to Sep 2009 Company Name － City , State Helped to plan and execute activities. Dealt with minor cuts and scrapes as well as defusing tempers before fights could start and writing up incident reports after accidents or fights occurred. This job included conflict resolution, working with children whose parent(s) were in the military and a handful that have a parent overseas, as well as working with handicap/special needs children. Additional Experience Room Attendant Mar 2012 to Jul 2013 Company Name － City , State Seasonal Shoe Associate Nov 2011 to Feb 2012 Company Name － City , State Shoe Associate Oct 2009 to Nov 2011 Company Name － City , State Education Bachelor of Arts , Dual Major: Art and Visual Technology & Anthropology 2009 George Mason University － City , State Started off as an Anthropology major with a minor in photography but soon found I loved my art classes just as much.  At first glance they seem unrelated but both deal with people and expressing the human condition. While one does it through studying actions and artifacts to better understand different cultures and time periods, the other deals with feelings and views shown through art. They are different but together they are a good combination for a more rounded point of view.   Course work included animation, digital as well as traditional black and white photography, web design, oil panting, sculpture, print media, art history, childhood psychology,   ancient civilizations and modern culture. Internship 2007 Gov Trends － City , State Maintained several politicians' personal websites, transferred data from previous websites to newly designed websites as well as updating live sites news feeds. Did analysis of key words used to increase traffic to websites using Google AdWords.Used pertinent data retrieved to verify if key words were contributing to increasing traffic to websites or not. Compiled results and presented solutions in reports for the clients. Created email lists of possible potential clients.I also did minor design projects such as letter heads and logos.Worked with clients' staff to ensure they were trained on how to maintain new sites after all the data had been transferred and organized. Advanced Degree 2004 West Springfield High School － City , State Internship 2004 Fairfax Archaeology － City , State Compiled information about artifacts from previous digs as well as properly labeling them and storing them in bags to prepare them for storage. In the field work included measuring and marking test pits, shifting through dirt, digging test pits and keeping field data Skills Traditional Art Media: Black and White Photography, Oil Painting, Sculpture, Print Media Digital Art Programs: Photoshop, Illustrator, InDesign Digital Animation: Maya, Flash, After Effects

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME805858700" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_805858700_1_523515973" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="805858700FNAM1"> </span> <span> </span> <span class="field" id="805858700LNAM1"> SUBSTITUTE TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM805858706" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM805858706"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805858706_1_523517552" style="padding-top:0px;"> <div class="field singlecolumn" id="805858706FRFM1"> <div> <span style="line-height: 1.5;"> Enthusiastic artists who loves both traditional art and digital art!  Before moving to Richmond I spent two years working as a digital media specialist, creating </span> brochures<span style="line-height: 1.5;"> , video and physical colleges.  Currently I'm working as a substitute for Chesterfield County Schools, my </span> favorite<span style="line-height: 1.5;">  subject of course being art.  </span> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT805858704" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT805858704"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805858704_1_523515991" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="805858704SKC11"> <ul> <li class=""> Traditional fine art skills<span style="line-height: 1.5;"> </span> </li> <li class=""> Creative and artistic<span style="line-height: 1.5;"> </span> </li> <li class=""> Flexible creative approach<span style="line-height: 1.5;"> </span> </li> <li class=""> Strong design sense</li> </ul> </td> <td class="field twocol_2" id="805858704SKC21"> <ul> <li class=""> Superb attention to detail</li> <li class=""> Time management</li> <li class=""> Traditional and digital photography</li> <li class=""> Photo enhancing</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR805858702" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR805858702"> Relevant Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805858702_1_523515975" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805858702JTIT1"> Substitute Teacher</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805858702JSTD1"> Oct 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805858702EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805858702COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805858702JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858702JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805858702JDES1" itemprop="description"> <ul> <li> Work in schools across Chesterfield County in a verity of subjects and grades.  My favorites subjects to teach are Art, Library and History.</li> <li> Following the teachers lesson plans I lead the students through activities, providing guidance and additional explanations where needed.</li> <li> Comfortable with unexpected school situations.  I'm quick on my feet and calm which I believe is the key to keeping students calm.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805858702_2_523515976" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805858702JTIT2"> Digital Media Specialist and Administrative Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805858702JSTD2"> Jul 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805858702EDDT2"> Jun 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805858702COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805858702JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858702JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805858702JDES2" itemprop="description"> <ul> <li> Met and worked with grieving families to create personalized memorial packages for their loved one.</li> <li> I used a variety of programs including Photoshop, Illustrator, InDesign, Publisher and funeral stationary software.</li> <li> Created large collage boards for every family who provided us with photos.  It was not abnormal to create 15 or more boards a week.</li> <li> I provided support to community outreach programs; small college boards for hospice patients, billboards for charity events and designing pamphlets or other printed materials for special events including Cape Fear's Purple Heart dinner.</li> <li> Was in charge of teaching coworkers how to use new software as well as troubleshooting computer and printer problems for the office.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805858702_3_523515980" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805858702JTIT3"> Summer Counselor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805858702JSTD3"> Jun 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805858702EDDT3"> Sep 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805858702COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805858702JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858702JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805858702JDES3" itemprop="description"> <ul> <li> Helped to plan and execute activities.</li> <li> Dealt with minor cuts and scrapes as well as defusing tempers before fights could start and writing up incident reports after accidents or fights occurred.</li> <li> This job included conflict resolution, working with children whose parent(s) were in the military and a handful that have a parent overseas, as well as working with handicap/special needs children.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR805869396" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR805869396"> Additional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805869396_1_523525617" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805869396JTIT1"> Room Attendant </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805869396JSTD1"> Mar 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805869396EDDT1"> Jul 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805869396COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805869396JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805869396JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805869396JDES1" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805869396_2_523525317" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805869396JTIT2"> Seasonal Shoe Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805869396JSTD2"> Nov 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805869396EDDT2"> Feb 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805869396COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805869396JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805869396JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805869396JDES2" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805869396_3_523524301" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805869396JTIT3"> Shoe Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="805869396JSTD3"> Oct 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="805869396EDDT3"> Nov 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805869396COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="805869396JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805869396JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="805869396JDES3" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC805858703" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC805858703"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805858703_1_523515989" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805858703DGRE1" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="805858703STUY1"> Dual Major: Art and Visual Technology &amp; Anthropology</span> <span class="datesWrapper"> <span class="jobdates" id="805858703GRYR1"> 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="805858703SCHO1" itemprop="name"> George Mason University</span> <span> － </span> <span class="joblocation jobcity" id="805858703SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858703SSTA1"> State</span> <span class="joblocation jobstate" id="805858703SCNT1"> </span> </span> <span class="field" id="805858703FRFM1"> <div> Started off as an Anthropology major with a minor in photography but soon found I loved my art classes just as much.  At first glance they seem unrelated but both deal with people and expressing the human condition. While one does it through studying actions and artifacts to better understand different cultures and time periods, the other deals with feelings and views shown through art. They are different but together they are a good combination for a more rounded point of view.  <span style="line-height: 1.5;"> Course work included animation, digital as well as traditional black and white photography, web design, oil panting, sculpture, print media, art history, childhood psychology, </span> <span style="line-height: 1.5;">  ancient civilizations and modern culture.</span> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805858703_2_523624393" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805858703DGRE2" itemprop="name"> </span> <span class="programline" id="805858703STUY2"> Internship</span> <span class="datesWrapper"> <span class="jobdates" id="805858703GRYR2"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="805858703SCHO2" itemprop="name"> Gov Trends</span> <span> － </span> <span class="joblocation jobcity" id="805858703SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858703SSTA2"> State</span> <span class="joblocation jobstate" id="805858703SCNT2"> </span> </span> <span class="field" id="805858703FRFM2"> <ul> <li> Maintained several politicians' personal websites, transferred data from previous websites to newly designed websites as well as updating live sites news feeds.</li> <li> Did analysis of key words used to increase traffic to websites using Google AdWords.Used pertinent data retrieved to verify if key words were contributing to increasing traffic to websites or not.</li> <li> Compiled results and presented solutions in reports for the clients.</li> <li> Created email lists of possible potential clients.I also did minor design projects such as letter heads and logos.Worked with clients' staff to ensure they were trained on how to maintain new sites after all the data had been transferred and organized.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805858703_3_523515990" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805858703DGRE3" itemprop="name"> </span> <span class="programline" id="805858703STUY3"> Advanced Degree</span> <span class="datesWrapper"> <span class="jobdates" id="805858703GRYR3"> 2004</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="805858703SCHO3" itemprop="name"> West Springfield High School</span> <span> － </span> <span class="joblocation jobcity" id="805858703SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858703SSTA3"> State</span> <span class="joblocation jobstate" id="805858703SCNT3"> </span> </span> <span class="field" id="805858703FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805858703_4_523625083" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805858703DGRE4" itemprop="name"> </span> <span class="programline" id="805858703STUY4"> Internship</span> <span class="datesWrapper"> <span class="jobdates" id="805858703GRYR4"> 2004</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="805858703SCHO4" itemprop="name"> Fairfax Archaeology</span> <span> － </span> <span class="joblocation jobcity" id="805858703SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="805858703SSTA4"> State</span> <span class="joblocation jobstate" id="805858703SCNT4"> </span> </span> <span class="field" id="805858703FRFM4"> <ul> <li> Compiled information about artifacts from previous digs as well as properly labeling them and storing them in bags to prepare them for storage.</li> <li> In the field work included measuring and marking test pits, shifting through dirt, digging test pits and keeping field data</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL805858705" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL805858705"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805858705_1_523515992" style="padding-top:0px;"> <div class="field singlecolumn" id="805858705FRFM1"> <ul> <li> Traditional Art Media: Black and White Photography, Oil Painting, Sculpture, Print Media</li> <li> Digital Art Programs: Photoshop, Illustrator, InDesign</li> <li> Digital Animation: Maya, Flash, After Effects</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

PUBLIC RELATIONS INTERN Summary Public relations and digital media intern with more than 5 years of experience working for leading agencies Weber Shadwick, Golin Harris and Latina PR *Strong experience working across multiple cross-office teams based in different continents *Versatile professional with successful track record in tech, B2B, social impact and consumer product *Strong experience working with Hootsuite., Sprout, and TrackMaven Skills Salesforce, Adobe Package (InDesign, Illustrator, Photoshop), MS Office (Word, Excel, Powerpoint, Keynote), Cloud based calendars Diverse multicultural background: dual citizenship American and Brazilian, educated in the San Francisco Bay Area and in Switzerland. ,Salesforce, Adobe Package (InDesign, Illustrator, Photoshop), MS Office (Word, Excel, Powerpoint, Keynote Experience Public Relations Intern 08/2017 to 09/2017 Company Name City , State Media Relations - UN Global Compact in house management during UNGA week, 09/18-22 - During UNGA week, September 18-22 managed media coverage and relations with media outlets such as - Bloomberg, with Robin Blumenthal, The Economist with Matthew Hoffman, and Reuters with Laura Colby. Worked in house at UN Global Compact, with assistance of Public Relations agency, Golin Harris. Managed email, press releases, and agenda during UNGA week for head of communications of the UN Global Compact, Toby Usnik - Creative process of tags, pictures, hashtags, and topics for Twitter during UNGA week, was trending topic for three consecutive days in New York City. Inside UN building during day of speakers such as; Al Gore, Prime Minister Shinzo Abe; worked in coordination with UN security clearance for reporters, photographers, videographers, and managed camera positioning, and media green room. Managed media overview with details about UNGA media interview schedule, and overview of event. 07/2017 to Current Company Name City , State Digital Marketing - Manage social media platforms, including- Twitter, Instagram, and Facebook using social media optimization software such as; Hootsuite., Sprout, and TrackMaven. Using html. code and Peer Space software for website upkeep, including but limited to: client purchases, room and event booking, customer relations, and scheduling. Planned intimate and unique Airbnb Experiences, and mini concerts, twice a month, and event space logistics- Extremely detailed oriented for member booking calendar for cowering part of the business. Detail and experience using Google Calendar and Evernote for events in art gallery part of co-work space. Marketing Intern 10/2017 to 04/2017 Company Name City , State Digital Marketing - Researched cross border e-commerce solutions between Asia and the Americas, and how ToLocal could act as a facilitator of back end ERP (enterprise resource product) between the three continents. Used Sales Force Connect Data, a customer relations management website, to produce memos on potential e-commerce business solutions for clients between Asia and the Americas. Used Hootsuite, Sprout, and Stemdefining strategies to maximize clickthrough rate (CTR), increase reach, add followers, and promote engagement on ToLocal's social media platforms including Facebook, Instagram, and Twitter Weber Shandwick. Digital Media Intern 06/2017 to 12/2017 Company Name City , State Part of social media team for Napster South America, Honda South America; Responsible for generating content for social media platforms. Generated data to track trends related to Honda's brand on social media using metrics including but not limited to retweets, likes, and comments. Kept daily mailing lists in order to have interactions and relation such as retweets, likes, responses with key industry digital influencers in LaTam - Increased Honda's social media platforms and increased client exposure and followers. Managed the consumer research for Napster. Had weekly mailing list upkeep. Education and Training 2019 University of San Francisco Media 3.4 Bachelors of Fine Arts 2019 Communication University of San Francisco City , State High School Diploma 2013 American School of Recife City , Brazil 2012 IMG Academy City , State 2009 The American School of Leysin City , Switzerland Languages Native speaker of English and Portuguese, fluent in Spanish and conversational French. fluent in Portuguese, English, Spanish, and conversational French Skills Adobe, Photoshop, ad, art, agency, basic, Bloomberg, business processes, business solutions, concept, consulting, content, cooking, client, clients, customer relations, e-commerce, email, English, ERP, conversational French, html, Illustrator, InDesign, logistics, mailing, managing, marketing, market, Media Relations, Excel, MS Office, Powerpoint, Word, enterprise, newsletters, optimization, camera, Portuguese, positioning, press releases, PR, Prime Minister, coding, promotion, Public Relations, speaker, recording, research, Reuters, Sales, San, scheduling, security clearance, social media platforms, fluent in Spanish, Spanish, strategic, teamwork, unique, video, website, web content

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1011622354" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1011622354_1_671505985" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1011622354FNAM1"> </span> <span> </span> <span class="field lName" id="1011622354LNAM1"> PUBLIC RELATIONS INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1011622370" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1011622370"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622370_1_671506011" style="padding-top:0px;"> <div class="field singlecolumn" id="1011622370FRFM1"> Public relations and digital media intern with more than 5 years of experience working for leading agencies Weber Shadwick, Golin Harris and Latina PR *Strong experience working across multiple cross-office teams based in different continents *Versatile professional with successful track record in tech, B2B, social impact and consumer product *Strong experience working with Hootsuite., Sprout, and TrackMaven</div> </div> </div> <div class="section" id="SECTION_HILT1011622372" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1011622372"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622372_1_671506013" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1011622372SKC11"> <ul> <li> Salesforce, Adobe Package (InDesign, Illustrator, Photoshop), MS Office (Word, Excel, Powerpoint, Keynote), Cloud based calendars</li> <li> Diverse multicultural background: dual citizenship American and Brazilian, educated in the San Francisco Bay Area and in Switzerland. ,Salesforce, Adobe Package (InDesign, Illustrator, Photoshop), MS Office (Word, Excel, Powerpoint, Keynote</li> </ul> </td> <td class="field twocol_2" id="1011622372SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1011622357" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1011622357"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622357_1_671505990" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1011622357JTIT1"> Public Relations Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1011622357JSTD1"> 08/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1011622357EDDT1"> 09/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1011622357COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1011622357JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1011622357JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1011622357JDES1" itemprop="description"> <ul> <li> Media Relations - UN Global Compact in house management during UNGA week, 09/18-22 - During UNGA week, September 18-22 managed media coverage and relations with media outlets such as - Bloomberg, with Robin Blumenthal, The Economist with Matthew Hoffman, and Reuters with Laura Colby.</li> <li> Worked in house at UN Global Compact, with assistance of Public Relations agency, Golin Harris.</li> <li> Managed email, press releases, and agenda during UNGA week for head of communications of the UN Global Compact, Toby Usnik - Creative process of tags, pictures, hashtags, and topics for Twitter during UNGA week, was trending topic for three consecutive days in New York City.</li> <li> Inside UN building during day of speakers such as; Al Gore, Prime Minister Shinzo Abe; worked in coordination with UN security clearance for reporters, photographers, videographers, and managed camera positioning, and media green room.</li> <li> Managed media overview with details about UNGA media interview schedule, and overview of event.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622357_2_671505995" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1011622357JTIT2"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1011622357JSTD2"> 07/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1011622357EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1011622357COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1011622357JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1011622357JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1011622357JDES2" itemprop="description"> <ul> <li> Digital Marketing - Manage social media platforms, including- Twitter, Instagram, and Facebook using social media optimization software such as; Hootsuite., Sprout, and TrackMaven.</li> <li> Using html.</li> <li> code and Peer Space software for website upkeep, including but limited to: client purchases, room and event booking, customer relations, and scheduling.</li> <li> Planned intimate and unique Airbnb Experiences, and mini concerts, twice a month, and event space logistics- Extremely detailed oriented for member booking calendar for cowering part of the business.</li> <li> Detail and experience using Google Calendar and Evernote for events in art gallery part of co-work space.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622357_3_671506001" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1011622357JTIT3"> Marketing Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1011622357JSTD3"> 10/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1011622357EDDT3"> 04/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1011622357COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1011622357JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1011622357JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1011622357JDES3" itemprop="description"> <ul> <li> Digital Marketing - Researched cross border e-commerce solutions between Asia and the Americas, and how ToLocal could act as a facilitator of back end ERP (enterprise resource product) between the three continents.</li> <li> Used Sales Force Connect Data, a customer relations management website, to produce memos on potential e-commerce business solutions for clients between Asia and the Americas.</li> <li> Used Hootsuite, Sprout, and Stemdefining strategies to maximize clickthrough rate (CTR), increase reach, add followers, and promote engagement on ToLocal's social media platforms including Facebook, Instagram, and Twitter Weber Shandwick.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622357_4_671506003" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1011622357JTIT4"> Digital Media Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1011622357JSTD4"> 06/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1011622357EDDT4"> 12/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1011622357COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1011622357JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1011622357JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1011622357JDES4" itemprop="description"> <ul> <li> Part of social media team for Napster South America, Honda South America; Responsible for generating content for social media platforms.</li> <li> Generated data to track trends related to Honda's brand on social media using metrics including but not limited to retweets, likes, and comments.</li> <li> Kept daily mailing lists in order to have interactions and relation such as retweets, likes, responses with key industry digital influencers in LaTam - Increased Honda's social media platforms and increased client exposure and followers.</li> <li> Managed the consumer research for Napster.</li> <li> Had weekly mailing list upkeep.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1011622369" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1011622369"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622369_1_671506006" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1011622369DGRE1" itemprop="name"> </span> <span class="programline" id="1011622369STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="1011622369GRYR1"> 2019</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1011622369SCHO1" itemprop="name"> University of San Francisco Media</span> </span> <span class="paddedline"> <span class="field" id="1011622369FRFM1"> 3.4</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622369_2_671506007" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1011622369DGRE2" itemprop="name"> Bachelors of Fine Arts</span> <span class="programline" id="1011622369STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="1011622369GRYR2"> 2019</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1011622369SCHO2" itemprop="name"> Communication University of San Francisco</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1011622369SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1011622369SSTA2"> State</span> <span class="joblocation eduCountry" id="1011622369SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1011622369FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622369_3_671506008" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1011622369DGRE3" itemprop="name"> High School Diploma</span> <span class="programline" id="1011622369STUY3"> </span> <span class="datesWrapper"> <span class="jobdates" id="1011622369GRYR3"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1011622369SCHO3" itemprop="name"> American School of Recife</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1011622369SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1011622369SSTA3"> </span> <span class="joblocation eduCountry" id="1011622369SCNT3"> Brazil</span> </span> </span> <span class="paddedline"> <span class="field" id="1011622369FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622369_4_671506009" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1011622369DGRE4" itemprop="name"> </span> <span class="programline" id="1011622369STUY4"> </span> <span class="datesWrapper"> <span class="jobdates" id="1011622369GRYR4"> 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1011622369SCHO4" itemprop="name"> IMG Academy</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1011622369SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1011622369SSTA4"> State</span> <span class="joblocation eduCountry" id="1011622369SCNT4"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1011622369FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1011622369_5_671506010" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1011622369DGRE5" itemprop="name"> </span> <span class="programline" id="1011622369STUY5"> </span> <span class="datesWrapper"> <span class="jobdates" id="1011622369GRYR5"> 2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1011622369SCHO5" itemprop="name"> The American School of Leysin</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1011622369SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1011622369SSTA5"> </span> <span class="joblocation eduCountry" id="1011622369SCNT5"> Switzerland</span> </span> </span> <span class="paddedline"> <span class="field" id="1011622369FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG1011622371" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG1011622371"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622371_1_671506012" style="padding-top:0px;"> <div class="field singlecolumn" id="1011622371FRFM1"> Native speaker of English and Portuguese, fluent in Spanish and conversational French. fluent in Portuguese, English, Spanish, and conversational French</div> </div> </div> <div class="section" id="SECTION_SKLL1011622373" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1011622373"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1011622373_1_671506014" style="padding-top:0px;"> <div class="field singlecolumn" id="1011622373FRFM1"> Adobe, Photoshop, ad, art, agency, basic, Bloomberg, business processes, business solutions, concept, consulting, content, cooking, client, clients, customer relations, e-commerce, email, English, ERP, conversational French, html, Illustrator, InDesign, logistics, mailing, managing, marketing, market, Media Relations, Excel, MS Office, Powerpoint, Word, enterprise, newsletters, optimization, camera, Portuguese, positioning, press releases, PR, Prime Minister, coding, promotion, Public Relations, speaker, recording, research, Reuters, Sales, San, scheduling, security clearance, social media platforms, fluent in Spanish, Spanish, strategic, teamwork, unique, video, website, web content</div> </div> </div> </div>

DIGITAL-MEDIA

OPERATIONS TECHNICIAN Summary To obtain and solidify a career-oriented position, learn valuable skills and processes, and contribute the best of my abilities for the goals, objectives, and growth of the organization. Highlights OSHA CERTIFIED (Alliance Safety Council 2014) * Experienced with the following software: Visio, StudioOne, ProTools, Ableton Live, Zbrush, Corel Painter, Alchemy, Adobe Photoshop, Adobe Illustrator, Adobe DreamWeaver, Adobe Premiere / Cool Edit Pro, Excel, Access Database among others. Experience April 2014 to Current Company Name City , State Operations Technician Become familiar with new projects and their respective layouts and strategize the best course of action in advising clients in staging materials and working stations for the highest efficiency. Maintain good working relations with plant personnel by exhibiting a high quality of expertise as expected by each individual plants set of rules in order for a quality representation of the company. Properly training on use of equipment as specified by product manufacturers to ensure efficient equipment life. Ensuring jobs are properly prepared for by identifying inventory needs as well as visually inspection, ensuring equipment testing up to date. Taking personal ownership in tasks and exhibiting pride on completed tasks and ensuring that I am always in a position to learn in order to grow as an asset to the company. July 2011 to November 2014 Company Name City , State Store Manager Maintain an orderly and efficient work environment by delegating tasks to employees based on individual skill sets. Provide a high level of customer relations through product knowledge, product placement efficiency, and superior customer service. Maintain status quo on product supply through daily inventory and bulk ordering. Oversee daily deliveries and enforce mandatory scheduled rotating of products. Hire and train new employees. May 2010 to July 2011 Company Name City , State Certified Quality Assurance Agent Troubleshoot and test parameters of computer games to ensure desired intended design functions throughout in accordance with the intent of the game and title. Data entry using databases, requiring knowledge of Access (query, etc.). Work long, diligent hours as a title approaches the estimated release date. Credited on end game credits on three major game titles (Tiger Woods PGA Tour 2012, EA Sports' MMA, NHL '12. January 2009 to May 2010 Company Name City , State Department Manager Maintain high quality customer service (answering questions, suggesting available options, and providing 'full-serve' service). Complete tasks assigned by management in a timely and thorough manner. Maintain a sanitary, and customer friendly work environment. Ensure proper opening and closing of the department. Work with other employees to meet desired production goals. January 2006 to January 2009 Company Name City , State Industrial Wallpaper Hanger/Painter Quality Wall Covering: [self-employed], Baton Rouge and surrounding area Identify expectations of individual contractors and formulate a design and work strategy to meet the desired goals. Provide detailed measuring and cutting of high-value material to ensure efficient project costs. Maintain quality, highly trained installation of commercial vinyl wall covering in a multitude of variation (intricate patterning, 30+ foot murals, hotels, etc.). Operate industrial machinery such as paste-machines, forklifts, and elevator tower transport. Maintain a healthy work relationships with other tradesmen working in the same area through arranging situation-specific allotted working times for each. This includes experience gained in plant work (in administrative buildings) which required site-specific training for each. Education 2014 Baton Rouge Community College City , State , United States Applied Science Entertainment Technology / Audio Engineering FALL 2013 Internship: PreSonus Audio - Baton Rouge Sales Department, Warehouse Department, Event Planning. Inputting and receiving international and domestic orders through NaVision software. Contact with clientele regarding shipment and billing of orders. Loading, unloading, and installation of equipment at various trade shows. Applied Science Entertainment Technology / Audio Engineering 2014 Central High School City , State , United States General Studies High School Diploma GPA: Recipient of Robert C. Byrd Scholarship. GPA: 3.65 Dean's List Standing) Art A.P. award, Scholarship to Art Institute of Chicago. Skills Adobe DreamWeaver, Adobe Illustrator, Adobe Photoshop, Adobe Premiere, Audio, billing, closing, Cool Edit Pro, Corel, customer relations, customer service, Data entry, databases, Event Planning, forklifts, inspection, inventory, machinery, materials, Access, Access Database, Excel, NaVision, Painter, personnel, ProTools, Quality, receiving, repairing, Safety, Sales, strategy, trade shows, Troubleshooting.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME751684173" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_751684173_1_487040776" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="751684173FNAM1"> </span> <span> </span> <span class="field" id="751684173LNAM1"> OPERATIONS TECHNICIAN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM751684177" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM751684177"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_751684177_1_487040785" style="padding-top:0px;"> <div class="field singlecolumn" id="751684177FRFM1"> To obtain and solidify a career-oriented position, learn valuable skills and processes, and contribute the best of my abilities for the goals, objectives, and growth of the organization.</div> </div> </div> <div class="section" id="SECTION_HILT751684179" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT751684179"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_751684179_1_487040787" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="751684179SKC11"> <ul> <li> OSHA CERTIFIED (Alliance Safety Council 2014) * Experienced with the following software: Visio, StudioOne, ProTools, Ableton Live, Zbrush, Corel Painter, Alchemy, Adobe Photoshop, Adobe Illustrator, Adobe DreamWeaver, Adobe Premiere / Cool Edit Pro, Excel, Access Database among others.</li> </ul> </td> <td class="field twocol_2" id="751684179SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR751684175" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR751684175"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_751684175_1_487040778" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="751684175JSTD1"> April 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="751684175EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="751684175COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="751684175JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684175JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="751684175JTIT1"> Operations Technician</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="751684175JDES1" itemprop="description"> <ul> <li> Become familiar with new projects and their respective layouts and strategize the best course of action in advising clients in staging materials and working stations for the highest efficiency.</li> <li> Maintain good working relations with plant personnel by exhibiting a high quality of expertise as expected by each individual plants set of rules in order for a quality representation of the company.</li> <li> Properly training on use of equipment as specified by product manufacturers to ensure efficient equipment life.</li> <li> Ensuring jobs are properly prepared for by identifying inventory needs as well as visually inspection, ensuring equipment testing up to date.</li> <li> Taking personal ownership in tasks and exhibiting pride on completed tasks and ensuring that I am always in a position to learn in order to grow as an asset to the company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_751684175_2_487040779" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="751684175JSTD2"> July 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="751684175EDDT2"> November 2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="751684175COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="751684175JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684175JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="751684175JTIT2"> Store Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="751684175JDES2" itemprop="description"> <ul> <li> Maintain an orderly and efficient work environment by delegating tasks to employees based on individual skill sets.</li> <li> Provide a high level of customer relations through product knowledge, product placement efficiency, and superior customer service.</li> <li> Maintain status quo on product supply through daily inventory and bulk ordering.</li> <li> Oversee daily deliveries and enforce mandatory scheduled rotating of products.</li> <li> Hire and train new employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_751684175_3_487040780" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="751684175JSTD3"> May 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="751684175EDDT3"> July 2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="751684175COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="751684175JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684175JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="751684175JTIT3"> Certified Quality Assurance Agent</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="751684175JDES3" itemprop="description"> <ul> <li> Troubleshoot and test parameters of computer games to ensure desired intended design functions throughout in accordance with the intent of the game and title.</li> <li> Data entry using databases, requiring knowledge of Access (query, etc.).</li> <li> Work long, diligent hours as a title approaches the estimated release date.</li> <li> Credited on end game credits on three major game titles (Tiger Woods PGA Tour 2012, EA Sports' MMA, NHL '12.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_751684175_4_487040781" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="751684175JSTD4"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="751684175EDDT4"> May 2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="751684175COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="751684175JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684175JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="751684175JTIT4"> Department Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="751684175JDES4" itemprop="description"> <ul> <li> Maintain high quality customer service (answering questions, suggesting available options, and providing 'full-serve' service).</li> <li> Complete tasks assigned by management in a timely and thorough manner.</li> <li> Maintain a sanitary, and customer friendly work environment.</li> <li> Ensure proper opening and closing of the department.</li> <li> Work with other employees to meet desired production goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_751684175_5_487040782" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="751684175JSTD5"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="751684175EDDT5"> January 2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="751684175COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="751684175JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684175JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="751684175JTIT5"> Industrial Wallpaper Hanger/Painter</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="751684175JDES5" itemprop="description"> <ul> <li> Quality Wall Covering: [self-employed], Baton Rouge and surrounding area Identify expectations of individual contractors and formulate a design and work strategy to meet the desired goals.</li> <li> Provide detailed measuring and cutting of high-value material to ensure efficient project costs.</li> <li> Maintain quality, highly trained installation of commercial vinyl wall covering in a multitude of variation (intricate patterning, 30+ foot murals, hotels, etc.).</li> <li> Operate industrial machinery such as paste-machines, forklifts, and elevator tower transport.</li> <li> Maintain a healthy work relationships with other tradesmen working in the same area through arranging situation-specific allotted working times for each.</li> <li> This includes experience gained in plant work (in administrative buildings) which required site-specific training for each.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC751684176" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC751684176"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_751684176_1_487040783" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="751684176GRYR1"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="751684176SCHO1" itemprop="name"> Baton Rouge Community College</span> <br/> <span class="joblocation jobcity" id="751684176SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684176SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="751684176SCNT1"> United States</span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="751684176STUY1"> Applied Science Entertainment Technology / Audio Engineering</span> <br/> <span class="degree" id="751684176DGRE1" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="751684176FRFM1"> FALL 2013 Internship: PreSonus Audio - Baton Rouge Sales Department, Warehouse Department, Event Planning. Inputting and receiving international and domestic orders through NaVision software. Contact with clientele regarding shipment and billing of orders. Loading, unloading, and installation of equipment at various trade shows. Applied Science Entertainment Technology / Audio Engineering</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_751684176_2_487040784" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="751684176GRYR2"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="751684176SCHO2" itemprop="name"> Central High School</span> <br/> <span class="joblocation jobcity" id="751684176SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="751684176SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="751684176SCNT2"> United States</span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="751684176STUY2"> General Studies</span> <br/> <span class="degree" id="751684176DGRE2" itemprop="name"> High School Diploma</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="751684176GRPA2"> Recipient of Robert C. Byrd Scholarship. GPA: 3.65 Dean's List Standing)</span> </span> <span class="paddedline"> <span class="field" id="751684176FRFM2"> Art A.P. award, Scholarship to Art Institute of Chicago.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL751684180" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL751684180"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_751684180_1_487040788" style="padding-top:0px;"> <div class="field singlecolumn" id="751684180FRFM1"> Adobe DreamWeaver, Adobe Illustrator, Adobe Photoshop, Adobe Premiere, Audio, billing, closing, Cool Edit Pro, Corel, customer relations, customer service, Data entry, databases, Event Planning, forklifts, inspection, inventory, machinery, materials, Access, Access Database, Excel, NaVision, Painter, personnel, ProTools, Quality, receiving, repairing, Safety, Sales, strategy, trade shows, Troubleshooting.</div> </div> </div> </div>

DIGITAL-MEDIA

EDITORIAL ASSISTANT Summary Focused Journalist successful in developing feature articles, short stories, editorial pieces and broadcast scripts. Strong technical command of the English language and familiarity with a wide range of writing styles. Committed to maintaining journalistic excellence and integrity. Skills Proficient with video editing software: Final Cut Pro and Edius. Desktop Publishing Software: Photoshop, Illustrator, HTML Photojournalism and videography Copy editing and proofreading Managing skills: advanced problem-solving, great organizational skills. Experience Editorial Assistant 08/2017 Company Name City , State Head of submissions department. Act as the first point of contact for author's questions, concerns ect. during the submission process. Update and maintain company's database. Review samples to determine if suitable for publication. Production Assistant 01/2017 to 08/2017 Company Name City , State Provided video production and digitization services to faculty, staff, and departments at The University of Tennessee. Intern 01/2016 to 06/2016 Company Name City , State Contributed articles and photos to Sydney local magazine Peninsula and Northshore Living. Intern Reporter 08/2015 to 12/2015 Company Name City , State Captured visual content and edited general assignment stories to be shown on air. Gathered and verified factual information regarding stories through interviews, observation and research. Columnist 08/2013 to 12/2016 Company Name City , State Published weekly op-ed in school newspaper titled School of Sarcasm. Topics covered campus life. Received highest readership for three consecutive years. Freelance Writer 08/2014 to Current Company Name City , State Wrote unique articles for Wojdylo media, pertaining to social media advancements. Deejay 01/2014 to 06/2014 Company Name City , State Presented local news on campus public radio. Organized playlists for radio and announced song titles. Education and Training Bachelor of Science : Journalism 2017 The University of Tennessee City , State Bachelor of Science in Communication and Information with a major in Journalism and Electronic Media and a minor in English. Activities and Honors Selected to participate in College of Communication and Information Global Scholars Study Abroad Program in Sydney, Australia for Spring 2016.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1031209973" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1031209973_1_686227823" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1031209973FNAM1"> </span> <span> </span> <span class="field lName" id="1031209973LNAM1"> EDITORIAL ASSISTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1031209971" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1031209971"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1031209971_1_686226949" style="padding-top:0px;"> <div class="field singlecolumn" id="1031209971FRFM1"> Focused Journalist successful in developing feature articles, short stories, editorial pieces and broadcast scripts. Strong technical command of the English language and familiarity with a wide range of writing styles. Committed to maintaining journalistic excellence and integrity.</div> </div> </div> <div class="section" id="SECTION_SKLL1031223437" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1031223437"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1031223437_1_686239362" style="padding-top:0px;"> <div class="field singlecolumn" id="1031223437FRFM1"> <ul> <li> Proficient with video editing software: Final Cut Pro and Edius. </li> <li> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> <li> Photojournalism and videography </li> <li> Copy editing and proofreading</li> <li> Managing skills: advanced problem-solving, great organizational skills.<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR1031209969" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1031209969"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1031209969_1_686235484" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT1"> Editorial Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD1"> 08/2017</span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES1" itemprop="description"> <ul> <li> Head of submissions department.</li> <li> Act as the first point of contact for author's questions, concerns ect. during the submission process.<br/> </li> <li> Update and maintain company's database.</li> <li> Review samples to determine if suitable for publication.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_2_686226941" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT2"> Production Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD2"> 01/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT2"> 08/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES2" itemprop="description"> <ul> <li> Provided video production and digitization services to faculty, staff, and departments at The University of Tennessee.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_3_686226942" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT3"> Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD3"> 01/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT3"> 06/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES3" itemprop="description"> <ul> <li> Contributed articles and photos to Sydney local magazine Peninsula and Northshore Living. <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_4_686226943" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT4"> Intern Reporter</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD4"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT4"> 12/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES4" itemprop="description"> <ul> <li> Captured visual content and edited general assignment stories to be shown on air. </li> <li> Gathered and verified factual information regarding stories through interviews, observation and research.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_5_686226944" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT5"> Columnist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD5"> 08/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT5"> 12/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES5" itemprop="description"> <ul> <li> Published weekly op-ed in school newspaper titled School of Sarcasm. </li> <li> Topics covered campus life. </li> <li> Received highest readership for three consecutive years.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_6_686226945" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT6"> Freelance Writer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD6"> 08/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT6"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES6" itemprop="description"> <ul> <li> Wrote unique articles for Wojdylo media, pertaining to social media advancements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1031209969_7_686226946" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1031209969JTIT7"> Deejay</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1031209969JSTD7"> 01/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1031209969EDDT7"> 06/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1031209969COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1031209969JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1031209969JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1031209969JDES7" itemprop="description"> <ul> <li> Presented local news on campus public radio.</li> <li> Organized playlists for radio and announced song titles.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1031209970" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1031209970"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1031209970_1_686226948" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1031209970DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1031209970STUY1"> Journalism</span> <span class="datesWrapper"> <span class="jobdates" id="1031209970GRYR1"> 2017</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1031209970SCHO1" itemprop="name"> The University of Tennessee</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1031209970SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1031209970SSTA1"> State</span> <span class="joblocation eduCountry" id="1031209970SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1031209970FRFM1"> <span class=""> Bachelor of Science in Communication and Information with a major in Journalism and Electronic Media and a minor in English. </span> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1031209976" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1031209976"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1031209976_1_686228776" style="padding-top:0px;"> <div class="field singlecolumn" id="1031209976FRFM1"> Selected to participate in College of Communication and Information Global Scholars Study Abroad Program in Sydney, Australia for Spring 2016.</div> </div> </div> </div>

DIGITAL-MEDIA

SR. LEAVE OF ADMINISTRATIVE SPECIALIST Professional Summary HR Coordinator who brings  10 years developing efficient payroll and benefits processes within corporate human resources settings. Adept at learning new industry laws and standards, as well as incorporating relevant best practices into new planning and coordination. Skills Benefits and payroll coordination Superb interpersonal skills Detail-oriented Background checks Time management Exit interviews Staff recruiting and retention ADP Fluent in English HRIS Lawson Work History Sr. Leave of Administrative Specialist 06/2013 to Current Company Name – City , State Extensive knowledge of Section 125 cafeteria plans, FMLA, COBRA, ERISA and HIPAA regulations. Responsible to analyze and coordinate FMLA, STD, LTD, Military, Personal Leaves and Worker's Compensation. Makes determinations and takes appropriate actions(s) based on state and federal regulations. Supervise Benefits administration team. ADA administration and compliance. Coordinate with employees, managers, HR Partners, and TPA's, to resolve complex leave of absence questions. Train management on proper leave of absence procedures. Review and document the Leave of Absence process for all locations. Represent organization at personnel-related hearings and investigations. Works closely with Safety Manager and Employee Relations Managers to implement preventative measures to reduce WC claims. Also acts as liaison between team and risk management in communicating changes/developments with TPA's. Prepares reports and statistics for lost time and absence trends. Human Resources Specialist 11/2012 to 06/2013 Company Name – City , State Conducted employment verifications and investigations. Facilitated the criminal background check process for new hires. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits. Shadowed employees to determine an accurate description of the duties and skills required for each position. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Benefits Administrator 05/2012 to 11/2012 Company Name – City , State Responsible for directing and planning the day-to-day operations of group benefit programs (group health, dental, vision, long-term disability, worker's compensation, life insurance, supplemental insurances, Health Savings Plan, 401(k) plan and retirement plan). Investigated new benefit programs, improve existing programs, supervise and monitor benefit administration. Ensured that all invoices from Vendors are prepared and submitted accurately to Accounting. Coordinated annual open enrollment. Leave of Absence Consultant 02/2012 to 05/2012 Company Name – City , State Coordinated the administration of disability and leave programs. Advised employees on eligibility, provisions, and other matters related to disability and leave programs. Consulted with and advise employees, managers and occasionally HR Managers on eligibility, provisions, and other matters related to disability and leave. Assisted in the preparation and maintenance of employee leave communications. Recommended new and/or improved benefit plan processes and/or cost-saving measures. Senior Benefits Analyst 05/2011 to 11/2011 Company Name – City , State Provided innovative solutions that evolve our benefit offering and strategy Delivered annual financial and plan reporting inclusive of return on investment (ROI), metrics and measures, demographic and plan analytics Analyzed, evaluate and present proposed business initiatives and/or issues. Develop recommendations or solutions that support the business Translated customer needs into effective, valuable solutions and communicate solutions to the business. Ensured effective and efficient operations of our plans Provided communication, training and support to stakeholders Managed vendor partners to ensure the best in class products, programs and service Ensured compliance with all local, State and Federal regulations. Corporate Human Resources Coordinator 10/2006 to 05/2011 Company Name – City , State Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases and tracking leave time. Administered and counseled with employees on leaves of absence, FMLA, STD/LTD, Workers Compensation to include documentation, reporting, pay and communication to employee/manager. Liaison with TPA managing COBRA enrollments. Assisted in preparation of employee separation notices and related documentation Provide communication, training and support to stakeholders Organized and administered various special projects for the human resource department such as policies, new hire booklets, compiling data for audits. Handled Tuition Reimbursement approval. Immigration process using the E-Verify program. Conducted Exit interviews. Human Resources Benefit Representative 10/2003 to 10/2006 Company Name – City , State Managed daily entries for new hires, status changes, terminations, health benefits and welfare benefits. Resolved escalated health benefit issues that derived from the Human Resources Service Center. Conducted monthly audits from carrier's invoices and resolving discrepancies. Liaison with TPA managing COBRA enrollments. Managed hiring, enrollment, and orientation for staff members, physicians, fellows, residents and nurses. Conducted new hire orientation and annual enrollment with the benefit's team. Education Master of Science : Current Penn State University - City , State Human Resources and Employment Relations B.S : Human Resources Management 12 2012 Capella University - Human Resources Management Certifications FMLA Specialist Certification - HR Certification - September 2014 Affiliations Benefits and Compensation Certification - Cornell University - November 2006 Affiliations Society for Human Resource Management (SHRM) CEB Human Resources Network Skills Accounting, ADA, ADP, benefits, Benefits administration, clarify, directing, documentation, Employee Relations, financial, hiring, HRIS, human resource, Human Resources, HR, insurance, Lawson, managing, Works, PeopleSoft, personnel, policies, processes, recording, reporting, risk management, Safety, SAP, statistics, strategy, vendor management, vision

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME495407987" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_495407987_1_323159180"> <div class="name" itemprop="name"> <span class="field" id="495407987FNAM1"> </span> <span> </span> <span class="field lName" id="495407987LNAM1"> SR. LEAVE OF ADMINISTRATIVE SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM495407991" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM495407991"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407991_1_323159191"> <div class="field singlecolumn" id="495407991FRFM1"> HR Coordinator who brings <font color="#0000ff"> 10</font> years developing efficient payroll and benefits processes within corporate human resources settings. Adept at learning new industry laws and standards, as well as incorporating relevant best practices into new planning and coordination.</div> </div> </div> <div class="section" id="SECTION_HILT495408529" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT495408529"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495408529_1_323161628"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="495408529SKC11"> <ul> <li> Benefits and payroll coordination</li> <li> Superb interpersonal skills</li> <li> Detail-oriented</li> <li> Background checks</li> <li> Time management</li> <li> Exit interviews</li> </ul> </td> <td class="field twocol_2" id="495408529SKC21"> <ul> <li> Staff recruiting and retention</li> <li> ADP</li> <li> Fluent in <font color="#0000ff"> English</font> </li> <li> HRIS Lawson</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR495407989" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR495407989"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407989_1_323159182" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT1"> Sr. Leave of Administrative Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD1"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES1" itemprop="description"> <ul> <li> Extensive knowledge of Section 125 cafeteria plans, FMLA, COBRA, ERISA and HIPAA regulations.</li> <li> Responsible to analyze and coordinate FMLA, STD, LTD, Military, Personal Leaves and Worker's Compensation.</li> <li> Makes determinations and takes appropriate actions(s) based on state and federal regulations.</li> <li> Supervise Benefits administration team.</li> <li> ADA administration and compliance.</li> <li> Coordinate with employees, managers, HR Partners, and TPA's, to resolve complex leave of absence questions.</li> <li> Train management on proper leave of absence procedures.</li> <li> Review and document the Leave of Absence process for all locations.</li> <li> Represent organization at personnel-related hearings and investigations.</li> <li> Works closely with Safety Manager and Employee Relations Managers to implement preventative measures to reduce WC claims.</li> <li> Also acts as liaison between team and risk management in communicating changes/developments with TPA's.</li> <li> Prepares reports and statistics for lost time and absence trends.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_2_323159183" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT2"> Human Resources Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD2"> 11/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT2"> 06/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES2" itemprop="description"> <ul> <li> Conducted employment verifications and investigations.</li> <li> Facilitated the criminal background check process for new hires.</li> <li> Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.</li> <li> Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.</li> <li> Shadowed employees to determine an accurate description of the duties and skills required for each position.</li> <li> Handled understaffing, disputes, terminating employees and administering disciplinary procedures.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_3_323159184" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT3"> Benefits Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD3"> 05/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT3"> 11/2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES3" itemprop="description"> <ul> <li> Responsible for directing and planning the day-to-day operations of group benefit programs (group health, dental, vision, long-term disability, worker's compensation, life insurance, supplemental insurances, Health Savings Plan, 401(k) plan and retirement plan).</li> <li> Investigated new benefit programs, improve existing programs, supervise and monitor benefit administration.</li> <li> Ensured that all invoices from Vendors are prepared and submitted accurately to Accounting.</li> <li> Coordinated annual open enrollment.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_4_323159185" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT4"> Leave of Absence Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD4"> 02/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT4"> 05/2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES4" itemprop="description"> <ul> <li> Coordinated the administration of disability and leave programs.</li> <li> Advised employees on eligibility, provisions, and other matters related to disability and leave programs.</li> <li> Consulted with and advise employees, managers and occasionally HR Managers on eligibility, provisions, and other matters related to disability and leave.</li> <li> Assisted in the preparation and maintenance of employee leave communications.</li> <li> Recommended new and/or improved benefit plan processes and/or cost-saving measures.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_5_323159186" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT5"> Senior Benefits Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD5"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT5"> 11/2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES5" itemprop="description"> <ul> <li> Provided innovative solutions that evolve our benefit offering and strategy Delivered annual financial and plan reporting inclusive of return on investment (ROI), metrics and measures, demographic and plan analytics Analyzed, evaluate and present proposed business initiatives and/or issues.</li> <li> Develop recommendations or solutions that support the business Translated customer needs into effective, valuable solutions and communicate solutions to the business.</li> <li> Ensured effective and efficient operations of our plans Provided communication, training and support to stakeholders Managed vendor partners to ensure the best in class products, programs and service Ensured compliance with all local, State and Federal regulations.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_6_323159187" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT6"> Corporate Human Resources Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD6"> 10/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT6"> 05/2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES6" itemprop="description"> <ul> <li> Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases and tracking leave time.</li> <li> Administered and counseled with employees on leaves of absence, FMLA, STD/LTD, Workers Compensation to include documentation, reporting, pay and communication to employee/manager.</li> <li> Liaison with TPA managing COBRA enrollments.</li> <li> Assisted in preparation of employee separation notices and related documentation Provide communication, training and support to stakeholders Organized and administered various special projects for the human resource department such as policies, new hire booklets, compiling data for audits.</li> <li> Handled Tuition Reimbursement approval.</li> <li> Immigration process using the E-Verify program.</li> <li> Conducted Exit interviews.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407989_7_323159188" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="495407989JTIT7"> Human Resources Benefit Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495407989JSTD7"> 10/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495407989EDDT7"> 10/2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="495407989COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="495407989JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407989JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="495407989JDES7" itemprop="description"> <ul> <li> Managed daily entries for new hires, status changes, terminations, health benefits and welfare benefits.</li> <li> Resolved escalated health benefit issues that derived from the Human Resources Service Center.</li> <li> Conducted monthly audits from carrier's invoices and resolving discrepancies.</li> <li> Liaison with TPA managing COBRA enrollments.</li> <li> Managed hiring, enrollment, and orientation for staff members, physicians, fellows, residents and nurses.</li> <li> Conducted new hire orientation and annual enrollment with the benefit's team.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC495407990" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC495407990"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407990_1_323159189" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="495407990DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="495407990STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="495407990GRYR1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="495407990SCHO1" itemprop="name"> Penn State University</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="495407990SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="495407990SSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="495407990GRPA1"> </span> </span> <span class="field" id="495407990FRFM1"> Human Resources and Employment Relations</span> </div> </div> <div class="paragraph" id="PARAGRAPH_495407990_2_323159190" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="495407990DGRE2" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="495407990STUY2"> Human Resources Management</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="495407990GRYR2"> 12 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="495407990SCHO2" itemprop="name"> Capella University</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="495407990SCIT2"> </span> <span class="joblocation jobstate" id="495407990SSTA2"> </span> </span> <span class="paddedline"> <span class="field" id="495407990GRPA2"> </span> </span> <span class="field" id="495407990FRFM2"> Human Resources Management</span> </div> </div> </div> <div class="section" id="SECTION_CERT495407993" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT495407993"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407993_1_323159193"> <div class="field singlecolumn" id="495407993FRFM1"> FMLA Specialist Certification - HR Certification - September 2014</div> </div> </div> <div class="section" id="SECTION_AFIL495407994" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL495407994"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407994_1_323159194"> <div class="field singlecolumn" id="495407994FRFM1"> Benefits and Compensation Certification - Cornell University - November 2006 Affiliations Society for Human Resource Management (SHRM) CEB Human Resources Network</div> </div> </div> <div class="section" id="SECTION_SKLL495407996" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL495407996"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495407996_1_323159196"> <div class="field singlecolumn" id="495407996FRFM1"> Accounting, ADA, ADP, benefits, Benefits administration, clarify, directing, documentation, Employee Relations, financial, hiring, HRIS, human resource, Human Resources, HR, insurance, Lawson, managing, Works, PeopleSoft, personnel, policies, processes, recording, reporting, risk management, Safety, SAP, statistics, strategy, vendor management, vision</div> </div> </div> </div>

DIGITAL-MEDIA

25LIVE FUNCTIONAL ADMINISTRATOR/SUPERVISOR OF I.T. HELP DESK Professional Summary Experienced R25/ 25Live  Administrator  committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Skills Excellent communication skills System upgrades Excellent problem-solving abilities Microsoft MSCA/MCSE Certified Excellent problem-solving abilities Excellent diagnostic skills Enterprise technologies Work History 25Live Functional Administrator/Supervisor of I.T. Help Desk , 10/2007 to Current Company Name – City , State Communicate with and identify the needs of Resource 25 usage for staff members within the University. Set boundaries for Web Viewers and Users. Respond to space requests. As the University's appointed Resource 25 Administrator, all information on Resource 25 must be kept current by deleting space/creating new space  .  Run weekly reports giving key information as to the events occurring on campus and the Sports Complex. E-mail to members of the events Committee. Take leadership role at the Events meeting which precedes  the events meeting.  Run weekly reports  on Sports Complex activities and e-mail to Village of  Lisle.   Develop, review and implement policies and procedures for the Resource 25 space reservation process.     Other Functions:   Keep current and communicate with IT on the need for Resource 25 upgrades and research and identify the need for efficiencies such as the Resource 25 and PeopleSoft interface.  Train authorized Benedictine staff members to use Resource 25 at the User level.  Maintain/update Resource 25 web site.   Assist areas within the Office of Operations during summer/vacation period. Handle/answer inbound requests from customers.  Answer phones professionally. Answer Service Desk requests and tickets in a timely manner.  Use questioning and listening skills that support effective telephone communication. Support and provide superior service to customers via various communication media. Resolve customer support related issues and provide customer with proper resolution, via troubleshooting techniques. Deliver prompt and accurate assistance, with the highest levels of quality service and professionalism.  Research required information using available resources. Transfer requests with specific/complex inquiries to appropriate department or person.  Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Recognize, document and alert the supervisor of trends in the customer requests. Suggest process improvements for the department. Retain and execute proficient knowledge of daily processes and procedures. Assist with CSR training. Assist fellow CSRs with challenging situations. Mentor CSRs. Act as go-to point person for the department. Act as a Team Lead in the absence of the Service Desk Team Lead on an as needed basis. Perform CSR responsibilities based on Benedictine University's mission, vision, direction and business objectives. Reinforce company and department policies, processes, and procedures. Assist with special projects and other duties as assigned. Ability to work successfully as part of a team. Supervisor Public Safety/ Digital Media Tech , 09/2003 to 06/2006 Company Name – City , State Make frequent patrols, by foot and vehicle, of designated campus areas to watch for unusual or suspicious activities and hazardous situations. Report situations to dispatcher and/or supervisor.Respond to a variety of situations and incidents; including, but not limited to: burglaries, thefts, assaults, sexual assaults, robberies, accidents, medical emergencies, fire alarms, etc. Take positive action on complaints/calls for assistance received from faculty, staff, students, visitors and others.Detain offenders taken into custody until Chicago Police Department is on scene. Notify Chicago Police on all incidents viewed on public or private property in the area surrounding campus.  May be required to testify in court.Respond to a variety of complaints/calls received from residents who live in the immediate campus area.Control access to unauthorized areas. Question suspicious persons as to their purpose for being in a specific location.Screen outsiders or visitors to campus and campus buildings. Check, lock and open University buildings and classrooms for regular classes as well as room rentals in the academic buildings. Check office areas for suspicious activities. Open offices, upon request by occupant, and secure offices when found open and unattended.Write incident reports when action is taken by a Public Safety Officer. Notify Chicago Police on all major incidents/crimes.  Oversees the use of various media equipment, including video, film, photographic and audio equipment. May oversee or operate highly technical or complex equipment, such as multi-media and computer projection equipment.  May assist in training, scheduling, and distributing work of other staff, members, students, casuals and temporary workers.  Provides information and advice to a diverse University public on technically complex matters. Responds skillfully to a high volume of customer questions and complaints.  May consult with clients in the planning of media production projects or events, and in developing budgets.  May be responsible for quality control aspects of media production.  May coordinate equipment installation, maintenance and repair needs.  May troubleshoot and perform minor maintenance on equipment and systems.  May make recommendations for equipment purchases, system design, and facility utilization. Performs related job duties as required. Typical Requirements Education: High school graduate or equivalent plus technical school (or equivalent), w Legislative Aide , 02/1999 to 08/2003 Company Name – City , State Assisted City of Chicago Alderman in successfully fulfilling their public obligations by providing support services in the areas of administration, communication, research and public relations. Prepared bills, memos, circulars and other official documents as and when required Wrote press releases and speeches on behalf of the Alderman Managed press conferences and other meetings Maintained digital records of the legislation and filed theoriginal documents for future Planned Alderman's schedule and organized the necessary meetings according to priority Coordinated with other employees and departments Made transport arrangements for official tours Education Bachelor of Arts : Social Science , 2015 Benedictine University - City , State Top 15 % of class Emphasis in [Name of Emphasis] Emphasis in Social Science Top [Number] % of class Certifications Microsoft Certified Professional (MCP)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="firstsection" id="SECTION_PICT818176728" style="padding-top:0px;"> </div> <div class="section" id="SECTION_NAME818176729" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_818176729_1_532132856"> <div class="name" itemprop="name"> <span class="field" id="818176729FNAM1"> </span> <span> </span> <span class="field" id="818176729LNAM1"> 25LIVE FUNCTIONAL ADMINISTRATOR/SUPERVISOR OF I.T. HELP DESK</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM818176731" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM818176731"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818176731_1_532132858"> <div class="field singlecolumn" id="818176731FRFM1"> Experienced R25/<font> 25Live  Administrator </font> committed to maintaining cutting edge technical skills and up-to-date industry knowledge.</div> </div> </div> <div class="section" id="SECTION_HILT818176732" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT818176732"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818176732_1_532132859"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="818176732SKC11"> <ul> <li> Excellent communication skills</li> <li> System upgrades</li> <li> Excellent problem-solving abilities</li> <li> Microsoft MSCA/MCSE Certified</li> <li> Excellent problem-solving abilities</li> <li> Excellent diagnostic skills</li> <li> Enterprise technologies</li> </ul> </td> <td class="field twocol_2" id="818176732SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR818176733" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR818176733"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818176733_1_532132860" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="818176733JTIT1"> 25Live Functional Administrator/Supervisor of I.T. Help Desk </span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="818176733JSTD1"> 10/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818176733EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818176733COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="818176733JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818176733JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="818176733JDES1" itemprop="description"> Communicate with and identify the needs of Resource 25 usage for staff members within the University. Set boundaries for Web Viewers and Users. Respond to space requests. As the University's appointed Resource 25 Administrator, all information on Resource 25 must be kept current by deleting space/creating new space  .  Run weekly reports giving key information as to the events occurring on campus and the Sports Complex. E-mail to members of the events Committee. Take leadership role at the Events meeting which precedes  the events meeting.  Run weekly reports  on Sports Complex activities and e-mail to Village of  Lisle.   Develop, review and implement policies and procedures for the Resource 25 space reservation process.     Other Functions:   Keep current and communicate with IT on the need for Resource 25 upgrades and research and identify the need for efficiencies such as the Resource 25 and PeopleSoft interface.  Train authorized Benedictine staff members to use Resource 25 at the User level.  Maintain/update Resource 25 web site.   Assist areas within the Office of Operations during summer/vacation period.<br/> <br/> Handle/answer inbound requests from customers.  Answer phones professionally. Answer Service Desk requests and tickets in a timely manner.  Use questioning and listening skills that support effective telephone communication. Support and provide superior service to customers via various communication media. Resolve customer support related issues and provide customer with proper resolution, via troubleshooting techniques. Deliver prompt and accurate assistance, with the highest levels of quality service and professionalism.  Research required information using available resources. Transfer requests with specific/complex inquiries to appropriate department or person.  Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Recognize, document and alert the supervisor of trends in the customer requests. Suggest process improvements for the department. Retain and execute proficient knowledge of daily processes and procedures. Assist with CSR training. Assist fellow CSRs with challenging situations. Mentor CSRs. Act as go-to point person for the department. Act as a Team Lead in the absence of the Service Desk Team Lead on an as needed basis. Perform CSR responsibilities based on Benedictine University's mission, vision, direction and business objectives. Reinforce company and department policies, processes, and procedures. Assist with special projects and other duties as assigned. Ability to work successfully as part of a team.<br/> <br/> <br/> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_818176733_2_532132861" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="818176733JTIT2"> Supervisor Public Safety/ Digital Media Tech </span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="818176733JSTD2"> 09/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818176733EDDT2"> 06/2006</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818176733COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="818176733JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818176733JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="818176733JDES2" itemprop="description"> <p> <br/> Make frequent patrols, by foot and vehicle, of designated campus areas to watch for unusual or suspicious activities and hazardous situations. Report situations to dispatcher and/or supervisor.Respond to a variety of situations and incidents; including, but not limited to: burglaries, thefts, assaults, sexual assaults, robberies, accidents, medical emergencies, fire alarms, etc. Take positive action on complaints/calls for assistance received from faculty, staff, students, visitors and others.Detain offenders taken into custody until Chicago Police Department is on scene. Notify Chicago Police on all incidents viewed on public or private property in the area surrounding campus.  May be required to testify in court.Respond to a variety of complaints/calls received from residents who live in the immediate campus area.Control access to unauthorized areas. Question suspicious persons as to their purpose for being in a specific location.Screen outsiders or visitors to campus and campus buildings. Check, lock and open University buildings and classrooms for regular classes as well as room rentals in the academic buildings. Check office areas for suspicious activities. Open offices, upon request by occupant, and secure offices when found open and unattended.Write incident reports when action is taken by a Public Safety Officer. Notify Chicago Police on all major incidents/crimes. </p> <p> <br/> </p> <p> Oversees the use of various media equipment, including video, film, photographic and audio equipment. May oversee or operate highly technical or complex equipment, such as multi-media and computer projection equipment.  May assist in training, scheduling, and distributing work of other staff, members, students, casuals and temporary workers.  Provides information and advice to a diverse University public on technically complex matters. Responds skillfully to a high volume of customer questions and complaints.  May consult with clients in the planning of media production projects or events, and in developing budgets.  May be responsible for quality control aspects of media production.  May coordinate equipment installation, maintenance and repair needs.  May troubleshoot and perform minor maintenance on equipment and systems.  May make recommendations for equipment purchases, system design, and facility utilization. Performs related job duties as required. Typical Requirements Education: High school graduate or equivalent plus technical school (or equivalent), w</p> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_818176733_3_532132862" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="818176733JTIT3"> Legislative Aide</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="818176733JSTD3"> 02/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818176733EDDT3"> 08/2003</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818176733COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="818176733JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818176733JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="818176733JDES3" itemprop="description"> <p> <br/> </p> <p> Assisted City of Chicago Alderman in successfully fulfilling their public obligations by providing support services in the areas of administration, communication, research and public relations.</p> <p> Prepared bills, memos, circulars and other official documents as and when required Wrote press releases and speeches on behalf of the Alderman Managed press conferences and other meetings Maintained digital records of the legislation and filed theoriginal documents for future Planned Alderman's schedule and organized the necessary meetings according to priority Coordinated with other employees and departments Made transport arrangements for official tours</p> <br/> <br/> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC818176734" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC818176734"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818176734_1_532132863" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="818176734DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="818176734STUY1"> Social Science </span> <span> , </span> <span class="jobdates" id="818176734GRYR1"> 2015</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="818176734SCHO1" itemprop="name"> Benedictine University </span> <span> - </span> <span class="joblocation jobcity" id="818176734SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="818176734SSTA1"> State</span> <br/> </span> <span class="field" id="818176734FRFM1"> <ul> <li> Top <font> 15</font> % of class</li> <li> Emphasis in <font> [Name of Emphasis]</font> </li> <li> Emphasis in <font> Social Science</font> </li> <li> Top <font color="#0000FF"> [Number]</font> % of class</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_CERT818176735" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT818176735"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818176735_1_532132864"> <div class="field singlecolumn" id="818176735FRFM1"> <ul> <li> Microsoft Certified Professional (MCP)</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

SALES REPRESENTATIVE Highlights Business Tools: SAAS, Microsoft Access, Excel, Word, Power Point, InDesign, Adobe Photoshop, Salesforce, Quicken Experience 03/2014 to Current Sales Representative Company Name － City , State Responsible for the day-to-day relationship management of over 40 unique clients regarding planning, production, marketing, sales and distribution of Josten's yearbook program. Key priorities include maintaining current account volume of over 700k and developing new business from potential prospects. Project manage the life cycle of customers yearbook program, including idea generation, production deadlines, marketing campaigns, pricing structures, budget responsibilities, shipping schedules, sales goals and distribution. Utilize salesforce to log customer communication and update targeted new business pipeline. Develop partnerships and grow Josten's market share by leading effectively as the trusted main point of contact with school administration, school organizations, teachers, students, coaches and parents. Support school missions by implementing educational programs surrounding school pride, anti-bullying, student-teacher recognition and commitments to achievement. Doubled new account volume growth YoY when compared to previous rep performance in same timeframe. Currently at 50% to goal for 2017 new business. 08/2012 to 03/2014 Digital Media Sales Representative Company Name － City , State Responsible for the day-to-day relationship management of over 60 unique clients regarding online advertising for our dealer partners. Key priorities include servicing current accounts and developing new business from potential prospects. Convert prospective dealer principals to clients by selling Cars.com online ad packages/ancillary products. Analyze and consult dealer principals on best way to allocate their advertising budget through a competitive SEO/paid search/traditional print/broadcast media analyses to identify opportunity. Coach dealerships on best practices during sales interactions Conducted monthly marketing reviews with dealer partners on audience conversion rates. Consulted with dealer partners on best practices to improve click through rates. Negotiated largest individual sale to date for Cars.com Philadelphia (May 2013). Presidents Club-Exceeded 2013 sales goal by 228% Awarded Top Digital Media Representative for new volume growth(2013) Awarded Top Cars 360 net unit sales certificate of Achievement (2013). 08/2011 to 08/2012 Senior Sales Coordinator Company Name － City , State Responsible for the day-to-day relationship management of over 20 unique clients regarding polypropylene accounts. Key priorities include management of daily communication between supply chain, account managers, transportation, accounting, and compliance departments solving a wide variety of ad-hoc requests. Appointment by upper management to handle "Strategic National Accounts" - the largest and most profitable Braskem accounts requiring an elevated and special course of interaction and attention. Critical analysis of customer purchase orders, ensuring accuracy and alignment with forecasting of client's previously projected needs as well as adjusting future forecasts. Forecasting client requirements, such as production schedules, future customer POs, and inventory reports. Analyzing the data and providing recommended solutions to the client on a month-to-month basis. Developed a bi-monthly account analysis model showcasing customers forecasts against orders booked, validating variances to ensure accurate forecasting. Based on the value recognized by Braskem, this is has been adopted companywide for Braskem NA. Lead analyst in creation of prospecting survey for Braskem's in National Plastics Exposition 2012. 06/2010 to 08/2011 Sales and Marketing Assistant Company Name － City , State Create marketing materials for home sales and assist with open house showings. Assist in the preparation of comparative marketing analysis to obtain new clients. Increase client base by developing relationships with current clients through various online media outlets. Staff new construction sites and assist in developing marketing for new homes. Education May 2010 Bachelor of Science : Marketing International Business SMEAL College of Business, Pennsylvania State University － City , State , Spain GPA: GPA:3.5 Dean's List Member of Alpha Lambda Delta, Honors Academic Club (April 2007 - May 2009) Marketing International Business Skills accounting, Adobe Photoshop, ad, advertising, analyst, broadcast, budget, bi, Coach, com, competitive, conversion, client, clients, educational programs, Forecasting, InDesign, inventory, marketing analysis, marketing, market, marketing materials, Microsoft Access, Excel, Power Point, Word, new construction, POs, pricing, Quicken, relationship management, selling, sales, shipping, Strategic, supply chain, teacher, transportation, unique Additional Information AMCC Academia All-Conference Award (Fall 2006 and 2007) *Captain of Penn State Altoona Women's Soccer Team (Fall 2007)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME820960342" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_820960342_1_534102473" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="820960342FNAM1"> </span> <span> </span> <span class="field" id="820960342LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM820960349" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT820960346" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT820960346"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820960346_1_534102480" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="820960346SKC11"> Business Tools: SAAS, Microsoft Access, Excel, Word, Power Point, InDesign, Adobe Photoshop, Salesforce, Quicken</td> <td class="field twocol_2" id="820960346SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM820960507" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR820960344" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR820960344"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820960344_1_534102475" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="820960344JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="820960344EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820960344JTIT1"> Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820960344COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820960344JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820960344JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="820960344JDES1" itemprop="description"> <ul> <li> Responsible for the day-to-day relationship management of over 40 unique clients regarding planning, production, marketing, sales and distribution of Josten's yearbook program.</li> <li> Key priorities include maintaining current account volume of over 700k and developing new business from potential prospects.</li> <li> Project manage the life cycle of customers yearbook program, including idea generation, production deadlines, marketing campaigns, pricing structures, budget responsibilities, shipping schedules, sales goals and distribution.</li> <li> Utilize salesforce to log customer communication and update targeted new business pipeline.</li> <li> Develop partnerships and grow Josten's market share by leading effectively as the trusted main point of contact with school administration, school organizations, teachers, students, coaches and parents.</li> <li> Support school missions by implementing educational programs surrounding school pride, anti-bullying, student-teacher recognition and commitments to achievement.</li> <li> Doubled new account volume growth YoY when compared to previous rep performance in same timeframe.</li> <li> Currently at 50% to goal for 2017 new business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820960344_2_534102476" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="820960344JSTD2"> 08/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="820960344EDDT2"> 03/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820960344JTIT2"> Digital Media Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820960344COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820960344JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820960344JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="820960344JDES2" itemprop="description"> <ul> <li> Responsible for the day-to-day relationship management of over 60 unique clients regarding online advertising for our dealer partners.</li> <li> Key priorities include servicing current accounts and developing new business from potential prospects.</li> <li> Convert prospective dealer principals to clients by selling Cars.com online ad packages/ancillary products.</li> <li> Analyze and consult dealer principals on best way to allocate their advertising budget through a competitive SEO/paid search/traditional print/broadcast media analyses to identify opportunity.</li> <li> Coach dealerships on best practices during sales interactions Conducted monthly marketing reviews with dealer partners on audience conversion rates.</li> <li> Consulted with dealer partners on best practices to improve click through rates.</li> <li> Negotiated largest individual sale to date for Cars.com Philadelphia (May 2013).</li> <li> Presidents Club-Exceeded 2013 sales goal by 228% Awarded Top Digital Media Representative for new volume growth(2013) Awarded Top Cars 360 net unit sales certificate of Achievement (2013).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820960344_3_534102477" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="820960344JSTD3"> 08/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="820960344EDDT3"> 08/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820960344JTIT3"> Senior Sales Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820960344COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820960344JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820960344JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="820960344JDES3" itemprop="description"> <ul> <li> Responsible for the day-to-day relationship management of over 20 unique clients regarding polypropylene accounts.</li> <li> Key priorities include management of daily communication between supply chain, account managers, transportation, accounting, and compliance departments solving a wide variety of ad-hoc requests.</li> <li> Appointment by upper management to handle "Strategic National Accounts" - the largest and most profitable Braskem accounts requiring an elevated and special course of interaction and attention.</li> <li> Critical analysis of customer purchase orders, ensuring accuracy and alignment with forecasting of client's previously projected needs as well as adjusting future forecasts.</li> <li> Forecasting client requirements, such as production schedules, future customer POs, and inventory reports.</li> <li> Analyzing the data and providing recommended solutions to the client on a month-to-month basis.</li> <li> Developed a bi-monthly account analysis model showcasing customers forecasts against orders booked, validating variances to ensure accurate forecasting.</li> <li> Based on the value recognized by Braskem, this is has been adopted companywide for Braskem NA.</li> <li> Lead analyst in creation of prospecting survey for Braskem's in National Plastics Exposition 2012.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820960344_4_534102478" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="820960344JSTD4"> 06/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="820960344EDDT4"> 08/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820960344JTIT4"> Sales and Marketing Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="820960344COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="820960344JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="820960344JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="820960344JDES4" itemprop="description"> <ul> <li> Create marketing materials for home sales and assist with open house showings.</li> <li> Assist in the preparation of comparative marketing analysis to obtain new clients.</li> <li> Increase client base by developing relationships with current clients through various online media outlets.</li> <li> Staff new construction sites and assist in developing marketing for new homes.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC820960345" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC820960345"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820960345_1_534102479" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="820960345GRYR1"> May 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="820960345DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="820960345STUY1"> Marketing International Business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="820960345SCHO1" itemprop="name"> SMEAL College of Business, Pennsylvania State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="820960345SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="820960345SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="820960345SCNT1"> Spain</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="820960345GRPA1"> GPA:3.5 Dean's List Member of Alpha Lambda Delta, Honors Academic Club (April 2007 - May 2009)</span> </span> <span class="paddedline"> <span class="field" id="820960345FRFM1"> Marketing International Business</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL820960347" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL820960347"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820960347_1_534102481" style="padding-top:0px;"> <div class="field singlecolumn" id="820960347FRFM1"> accounting, Adobe Photoshop, ad, advertising, analyst, broadcast, budget, bi, Coach, com, competitive, conversion, client, clients, educational programs, Forecasting, InDesign, inventory, marketing analysis, marketing, market, marketing materials, Microsoft Access, Excel, Power Point, Word, new construction, POs, pricing, Quicken, relationship management, selling, sales, shipping, Strategic, supply chain, teacher, transportation, unique</div> </div> </div> <div class="section" id="SECTION_ADDI820960348" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI820960348"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820960348_1_534102482" style="padding-top:0px;"> <div class="field singlecolumn" id="820960348FRFM1"> <ul> <li> AMCC Academia All-Conference Award (Fall 2006 and 2007) *Captain of Penn State Altoona Women's Soccer Team (Fall 2007)</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

VIDEOGRAPHER Professional Profile Creative individual seeking an Associate Editor position with American Greetings to utilize writing and editing skills to create innovative and trend-driven products. Qualifications Designed and wrote content for materials geared towards various audiences in print and/or digital form - newsletters, blogs, scripts, feature articles, advertisements, speeches, brochures, and presentations I mplemented digital marketing strategies across social media platforms Skilled reporter and editor In-depth knowledge of video production: editing techniques, video equipment and tools Implemented leadership, training and supervision for department interns Developed creative marketing presentations to improve engagement Experience 03/2015 to Current Videographer Company Name － City , State Worked in collaboration with clients and production staff to produce a variety of video products, including both live events and video packages. Conducted field-based video production, which involved interacting with clients and operating all portable video and audio equipment. 06/2014 to Current Digital Media Specialist Company Name － City , State Responsible for creating content for new website and app called LCExplorer.com. Created and implemented a digital marketing plan that increased LC Explorer's user base to 10,000 monthly active users in six months. Wrote blog posts to promote the website and app. Managed Facebook, Twitter, and Instagram to effectively drive brand awareness, engagement, and traffic to website. Developed and implemented an email marketing campaign for both LC Explorer and Emerge's web services. Produced, edited and acted as on-camera talent for instructional videos that were used for customer support, orientation and training. Created series of web videos to highlight successes of local businesses. Managed a team of interns to help produce content for LC Explorer. Communicated with clients to manage and update the business directory on LCExplorer.com. Planned and coordinated events to launch various Emerge Inc. services. Wrote, edited, and posted press releases to LorainCounty.com. 10/2013 to 04/2014 Reporter Company Name － City , State Researched and wrote investigative news stories that were published in the Akron Beacon Journal, the Youngstown Vindicator, and TheNewsOutlet.org. Conducted interviews for the purpose of writing, producing, and recording radio pieces to accompany the print media. 07/2013 Promotions Intern Company Name － City , State Maintained social media accounts throughout summer to highlight the success of the organization's alumni and increase membership. Filmed and edited videos to promote annual fundraiser and posted to social media sites. Created and maintained blog to feature the successes of the organization's interns. Wrote stories for newsletter. Promoted annual fundraiser using social media and video advertisements. 10/2012 to 04/2013 Program Producer Company Name － City , State Created and produced a news and entertainment program for Z-TV and WVPX titled "Lights, Camera, Akron!" Responsible for all aspects of program production including selecting content, directing live-to-tape studio sessions, and editing packages. Scheduled and conducted guest interviews. Developed and implemented social media strategy to promote program and engage student audience. Facilitated team meetings to develop ideas and organize production. Communicated with WVPX Channel 23 to ensure program was delivered in a timely manner for their regularly scheduled broadcast. 07/2012 Production Intern Company Name － City , State Worked on the live, daily entertainment program, "New Day Cleveland." Served as production assistant on location shoots. Wrote and uploaded articles to station's website and social media sites. Acted as floor director, operated teleprompter, and assisted in the control room with producers and technical director. Engaged in creative planning sessions with producers and training sessions with technical crew members. Scheduled guests and did post-show follow-up with viewers regarding program content. 01/2010 to 01/2013 Social Media and Content Specialist Company Name － City , State Produced, edited and acted as on-camera talent for instructional videos that were used for customer support, orientation and training. Managed day to day social media activities for Emerge Inc. and LorainCounty.com. Responsible for comment moderation, consumer interaction, and diffusing any online issues. Produced promotional videos to showcase local companies on LorainCounty.com. Education May 10, 2014 Bachelor of Arts : Journalism, Media Production, and Radio/TV THE UNIVERSITY OF AKRON － City , State GPA: GPA: 3.988/4 Journalism, Media Production, and Radio/TV GPA: 3.988/4 Skills advertisements, ads, audio, broadcast, com, content, clients, customer support, directing, editing skills, editing, editor, email, feature articles, Explorer, director, marketing plan, marketing strategies, marketing, meetings, newsletters, newsletter, Camera, presentations, press releases, print media, producing, radio, recording, reporter, scripts, social media platforms, stories, strategy, TV, trade shows, video, video production, website, articles Additional Information ACHIEVEMENTS Graduated Summa Cum Laude Two-time Emmy Nominated Producer for "Lights, Camera, Akron!," 2013 & 2014 Top 10 Honors College Graduating Senior Ohio Association of Broadcasters Scholarship Recipient National Academy of Television Arts and Sciences Scholarship Recipient John S. Knight Scholarship Recipient Emerging Leaders Program Residence Hall Program Board Member National Society of Leadership of Success Dean's List (2010-2014) Academic Scholarship Recipient High School Valedictorian

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME796761145" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_796761145_1_517203508" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="796761145FNAM1"> </span> <span> </span> <span class="field" id="796761145LNAM1"> VIDEOGRAPHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM796761149" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM796761149"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761149_1_517203519" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="796761149FRFM1"> Creative individual seeking an Associate Editor position with American Greetings to utilize writing and editing skills to create innovative and trend-driven products.</div> </div> </div> <div class="section" id="SECTION_HILT796761152" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT796761152"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761152_1_517207607" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="796761152SKC11"> <ul> <li> Designed and wrote content for materials geared towards various audiences in print and/or digital form - newsletters, blogs, scripts, feature articles, advertisements, speeches, brochures, and presentations <br/> </li> <li> <span class=""> I</span> mplemented digital marketing strategies across social media platforms</li> <li> Skilled reporter and editor</li> </ul> </td> <td class="field twocol_2" id="796761152SKC21"> <ul> <li> In-depth knowledge of video production: editing techniques, video equipment and tools </li> <li> Implemented leadership, training and supervision for department interns</li> <li> Developed creative marketing presentations to improve engagement </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR796761147" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR796761147"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761147_1_517203511" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD1"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="796761147EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT1"> Videographer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES1" itemprop="description"> <ul> <li> Worked in collaboration with clients and production staff to produce a variety of video products, including both live events and video packages.</li> <li> Conducted field-based video production, which involved interacting with clients and operating all portable video and audio equipment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_2_517203510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD2"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="796761147EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT2"> Digital Media Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES2" itemprop="description"> <ul> <li> Responsible for creating content for new website and app called LCExplorer.com.</li> <li> Created and implemented a digital marketing plan that increased LC Explorer's user base to 10,000 monthly active users in six months.</li> <li> Wrote blog posts to promote the website and app.</li> <li> Managed Facebook, Twitter, and Instagram to effectively drive brand awareness, engagement, and traffic to website.</li> <li> Developed and implemented an email marketing campaign for both LC Explorer and Emerge's web services.</li> <li> Produced, edited and acted as on-camera talent for instructional videos that were used for customer support, orientation and training.</li> <li> Created series of web videos to highlight successes of local businesses.</li> <li> Managed a team of interns to help produce content for LC Explorer.</li> <li> Communicated with clients to manage and update the business directory on LCExplorer.com.</li> <li> Planned and coordinated events to launch various Emerge Inc.</li> <li> services.</li> <li> Wrote, edited, and posted press releases to LorainCounty.com.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_3_517203512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD3"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="796761147EDDT3"> 04/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT3"> Reporter</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES3" itemprop="description"> <ul> <li> Researched and wrote investigative news stories that were published in the Akron Beacon Journal, the Youngstown Vindicator, and TheNewsOutlet.org.</li> <li> Conducted interviews for the purpose of writing, producing, and recording radio pieces to accompany the print media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_4_517203513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD4"> 07/2013</span> <span class="jobdates" format="%m/%Y" id="796761147EDDT4"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT4"> Promotions Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES4" itemprop="description"> <ul> <li> Maintained social media accounts throughout summer to highlight the success of the organization's alumni and increase membership.</li> <li> Filmed and edited videos to promote annual fundraiser and posted to social media sites.</li> <li> Created and maintained blog to feature the successes of the organization's interns.</li> <li> Wrote stories for newsletter.</li> <li> Promoted annual fundraiser using social media and video advertisements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_5_517203515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD5"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="796761147EDDT5"> 04/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT5"> Program Producer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES5" itemprop="description"> <ul> <li> Created and produced a news and entertainment program for Z-TV and WVPX titled "Lights, Camera, Akron!" Responsible for all aspects of program production including selecting content, directing live-to-tape studio sessions, and editing packages.</li> <li> Scheduled and conducted guest interviews.</li> <li> Developed and implemented social media strategy to promote program and engage student audience.</li> <li> Facilitated team meetings to develop ideas and organize production.</li> <li> Communicated with WVPX Channel 23 to ensure program was delivered in a timely manner for their regularly scheduled broadcast.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_6_517203516" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD6"> 07/2012</span> <span class="jobdates" format="%m/%Y" id="796761147EDDT6"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT6"> Production Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES6" itemprop="description"> <ul> <li> Worked on the live, daily entertainment program, "New Day Cleveland." Served as production assistant on location shoots.</li> <li> Wrote and uploaded articles to station's website and social media sites.</li> <li> Acted as floor director, operated teleprompter, and assisted in the control room with producers and technical director.</li> <li> Engaged in creative planning sessions with producers and training sessions with technical crew members.</li> <li> Scheduled guests and did post-show follow-up with viewers regarding program content.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_796761147_7_517203517" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="796761147JSTD7"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="796761147EDDT7"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="796761147JTIT7"> Social Media and Content Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="796761147COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="796761147JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761147JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="796761147JDES7" itemprop="description"> <ul> <li> Produced, edited and acted as on-camera talent for instructional videos that were used for customer support, orientation and training.</li> <li> Managed day to day social media activities for Emerge Inc.</li> <li> and LorainCounty.com.</li> <li> Responsible for comment moderation, consumer interaction, and diffusing any online issues.</li> <li> Produced promotional videos to showcase local companies on LorainCounty.com.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC796761148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC796761148"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761148_1_517203518" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="796761148GRYR1"> May 10, 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="796761148DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="796761148STUY1"> Journalism, Media Production, and Radio/TV</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="796761148SCHO1" itemprop="name"> THE UNIVERSITY OF AKRON</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="796761148SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="796761148SSTA1"> State</span> <span class="joblocation jobstate" id="796761148SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="796761148GRPA1"> GPA: 3.988/4</span> </span> <span class="paddedline"> <span class="field" id="796761148FRFM1"> Journalism, Media Production, and Radio/TV GPA: 3.988/4</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL796761153" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL796761150" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL796761150"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761150_1_517203520" style="padding-top:0px;"> <div class="field singlecolumn" id="796761150FRFM1"> advertisements, ads, audio, broadcast, com, content, clients, customer support, directing, editing skills, editing, editor, email, feature articles, Explorer, director, marketing plan, marketing strategies, marketing, meetings, newsletters, newsletter, Camera, presentations, press releases, print media, producing, radio, recording, reporter, scripts, social media platforms, stories, strategy, TV, trade shows, video, video production, website, articles</div> </div> </div> <div class="section" id="SECTION_ADDI796761151" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI796761151"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_796761151_1_517203521" style="padding-top:0px;"> <div class="field singlecolumn" id="796761151FRFM1"> <ul> <li> ACHIEVEMENTS Graduated Summa Cum Laude Two-time Emmy Nominated Producer for "Lights, Camera, Akron!," 2013 &amp; 2014 Top 10 Honors College Graduating Senior Ohio Association of Broadcasters Scholarship Recipient National Academy of Television Arts and Sciences Scholarship Recipient John S. Knight Scholarship Recipient Emerging Leaders Program Residence Hall Program Board Member National Society of Leadership of Success Dean's List (2010-2014) Academic Scholarship Recipient High School Valedictorian </li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

JR PUBLISHER MANAGER Summary Media Buying and Optimization Since September 2011 I've started to work at advertising companies. At the beginning of my experience, I did telemarketing activities that allowed me to promote and sell business' projects to potential and faithful customers. I began the major work experience at a multinational corporation (in Milan). This gave me several concepts and procedures to plan client's digital advertising campaigns. Customers I worked with were: Calvin Klein, 20th Century Fox, Luxottica, Paypal, Indesit, Panasonic, Pernod Ricard, Burberry, Fastweb, Allianz. I worked as Digital Manager's assistant. In January 2014 I started to work at an Affiliation Marketing Agency. I scheduled email marketing campaigns relating to several industries: finance, insurance, telco, travel, date, general products and services. I was in charge of the following campaigns: Edenred, Poinx, Utet, Compara Meglio, Photobox, etc. I'm cheerful and determined person. Also I'm inquiring person and I like knowing the news. I'm able to manage my work in orderly and precise way; I'm able to work in stressed situations and I respect fixed deadlines. Career Objectives Highlights Driving license: B Key skills: Telemarketing Web Marketing (Display advertising, DEM) Knowledge of Microsoft and Office applications Good knowledge about these advertising software: NetBox, AdRelevance, Nielsen Audiweb, Amnet platform Good familiarity with devices (mobile, tablet) Competitive analysis Strategies and performance analysis Experience JR Publisher Manager Jan 2014 to Mar 2014 Company Name Company Website: http://www.clickpoint.com/it/ Clickpoint is a Digital Marketing Company that supports clients in getting the most from their online campaigns in terms of Return on Investment. Key responsibilities: Planning Direct Email Marketing campaigns Managing relationships with publishers in order to: define online campaigns pipelines; give suggestions about the best campaigns suitable for the reference database; define remuneration models Managing DEM campaigns on targeted databases (on behalf on advertisers) Monitoring and controlling DEM's previews: sending the kit with details campaign; reception previews; customer approvals Marketing analysis about clients' performances Campaigns' optimization. JR Digital Media Planner Nov 2011 to Nov 2013 Company Name Company Website: http://www.aegismedia.com/ Aegis Media is a multinational media agency that helps clients build consumer relationships by communicating their products and brands effectively. Its services include communications strategy through digital creative execution, media planning and buying, mobile applications, SEO, brand tracking and marketing analytics. Key responsibilities: Planning advertising campaigns on desktop and devices (mobile and tablet) Setting and data-mining of competition data (target/product) Drafting proposals to plan the advertising spaces and budget allocation Elaboration of media plans Purchasing and booking adv spaces with relative documentation Processing sheets of materials' technical specification for creative agencies Verifying the adv banner accuracy Constant check on campaigns in progress Sending planned format screenshots to the customers in order to certify the online Arranging a final report and a Post Evaluation (learnings and builds for future campaigns) Setting and proposing strategies for pre-campaign phases Analysis and optimization of internal processes or client. Business developer Oct 2011 to Nov 2011 ART STUDIO 3 s.n.c. Milan (ITALY) Company Website: http://www.artstudiotre.it/ Art Studio 3 is an Integrated Marketing Communication Agency. It offer several services: creation/restyling of corporate image or product concept; artwork and copywriting; graphic design of logos and brands; creations of advertising pages, brochures, catalogues, in-store elements, etc.; photographic services; public relations; studies of packaging and merchandising; video productions and graphic animations; production of tv, radio and multimedia commercial contents; conception and preparation of stands and show-rooms; design of fashion collections. Key responsibilities: Acquisition of potential clients through the promotion of new creative projects Telemarketing activities to keeping the faithful customers Preparing and sending presentations to the clients Customers portfolio management. assistant of bank clerks Jun 2006 to Jul 2006 Company Name Banca Popolare di Milano). Company Website: http://www.bpm.it/it-com.html Key responsibilities:. Assistance to the heads of financial transactions (buying and selling government securities, bonds, mutual funds, etc.). Acquisition of knowledge about the roles and working dynamics within the financial department. Education Master , Digital & Social Media Marketing May 2014 underway Digital-Coach Institute Digital & Social Media Marketing Diploma , Accounting, Commercial and Coder June 2007 Accounting, Commercial and Coder ECDL European Computer Driving Licence Certificate June 2007 Istituto Tecnico Commerciale G. Maggiolini - Milan (ITALY) Occupational skills covered: Economics, Mathematics, Computer Science Qualifications December 2013 Waystage 3 Certificate - English Language June 2007 Degree , Advertising and Public Relations July 2011 Advertising and Public Relations DIGITAL: SEO, SEM & Display Advertising, Web Analytics; E-Commerce, Mobile & Social Commerce, Email Marketing, Facebook Marketing; Inbound Marketing & Lead Generation, Online & Offline Strategies integration Languages Italian Languages: Italian (mother tongue) English (intermediate) Spanish (moderate) Interests Gym, Skiing, Travel, Dance Personal Information Skype: ale.deiulii Date of Birth: 2 August 1988 Additional Information Skype: ale.deiulii Date of Birth: 2 August 1988 Personal Interests Interests: Gym, Skiing, Travel, Dance Skills Acquisitions, Advertising, advertising (copy, ART, art direction, Agency, bonds, Branding, brochures, budget, c, Driving license, com, Competitive analysis, concept, copywriting, corporate communications, client, clients, data-mining, databases, database, documentation, Drafting, Driving, E-Commerce, Economics, Email, English, fashion, fast, financial, funds, government, graphic design, graphic, html, http, image, Italian, logos, Managing, Marketing analysis, market research, marketing, Marketing Communication, materials, Mathematics, media planning and buying, media plans, merchandising, Office applications, multimedia, optimization, packaging, performance analysis, presentations, PR, processes, progress, promotion, proposals, Public relations, Purchasing, radio, reception, Recruitment, selling, securities, Spanish, specification, speech, statistics, strategy, Telemarketing, tv, Video, Website, Web Marketing, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME639340534" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_639340534_1_416136798" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="639340534FNAM1"> </span> <span> </span> <span class="field" id="639340534LNAM1"> JR PUBLISHER MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM639340536" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM639340536"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340536_1_416136812" style="padding-top:0px;"> <div class="field singlecolumn" id="639340536FRFM1"> Media Buying and Optimization Since September 2011 I've started to work at advertising companies. At the beginning of my experience, I did telemarketing activities that allowed me to promote and sell business' projects to potential and faithful customers. I began the major work experience at a multinational corporation (in Milan). This gave me several concepts and procedures to plan client's digital advertising campaigns. Customers I worked with were: Calvin Klein, 20th Century Fox, Luxottica, Paypal, Indesit, Panasonic, Pernod Ricard, Burberry, Fastweb, Allianz. I worked as Digital Manager's assistant. In January 2014 I started to work at an Affiliation Marketing Agency. I scheduled email marketing campaigns relating to several industries: finance, insurance, telco, travel, date, general products and services. I was in charge of the following campaigns: Edenred, Poinx, Utet, Compara Meglio, Photobox, etc. I'm cheerful and determined person. Also I'm inquiring person and I like knowing the news. I'm able to manage my work in orderly and precise way; I'm able to work in stressed situations and I respect fixed deadlines. Career Objectives </div> </div> </div> <div class="section" id="SECTION_HILT639340537" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT639340537"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340537_1_416136816" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="639340537SKC11"> <ul> <li> Driving license: B</li> <li> Key skills:</li> <li> Telemarketing</li> <li> Web Marketing (Display advertising, DEM)</li> <li> Knowledge of Microsoft and Office applications</li> <li> Good knowledge about these advertising software: NetBox, AdRelevance, Nielsen Audiweb, Amnet platform</li> <li> Good familiarity with devices (mobile, tablet)</li> <li> Competitive analysis</li> <li> Strategies and performance analysis</li> </ul> </td> <td class="field twocol_2" id="639340537SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR639340538" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR639340538"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340538_1_416136800" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639340538JTIT1"> JR Publisher Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="639340538JSTD1"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="639340538EDDT1"> Mar 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639340538COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="639340538JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="639340538JSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="639340538JDES1" itemprop="description"> <ul> <li> Company Website: http://www.clickpoint.com/it/ Clickpoint is a Digital Marketing Company that supports clients in getting the most from their online campaigns in terms of Return on Investment.</li> <li> Key responsibilities: Planning Direct Email Marketing campaigns Managing relationships with publishers in order to: define online campaigns pipelines; give suggestions about the best campaigns suitable for the reference database; define remuneration models Managing DEM campaigns on targeted databases (on behalf on advertisers) Monitoring and controlling DEM's previews: sending the kit with details campaign; reception previews; customer approvals Marketing analysis about clients' performances Campaigns' optimization.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340538_2_416136801" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639340538JTIT2"> JR Digital Media Planner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="639340538JSTD2"> Nov 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="639340538EDDT2"> Nov 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639340538COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="639340538JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="639340538JSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="639340538JDES2" itemprop="description"> <ul> <li> Company Website: http://www.aegismedia.com/ Aegis Media is a multinational media agency that helps clients build consumer relationships by communicating their products and brands effectively.</li> <li> Its services include communications strategy through digital creative execution, media planning and buying, mobile applications, SEO, brand tracking and marketing analytics.</li> <li> Key responsibilities: Planning advertising campaigns on desktop and devices (mobile and tablet) Setting and data-mining of competition data (target/product) Drafting proposals to plan the advertising spaces and budget allocation Elaboration of media plans Purchasing and booking adv spaces with relative documentation Processing sheets of materials' technical specification for creative agencies Verifying the adv banner accuracy Constant check on campaigns in progress Sending planned format screenshots to the customers in order to certify the online Arranging a final report and a Post Evaluation (learnings and builds for future campaigns) Setting and proposing strategies for pre-campaign phases Analysis and optimization of internal processes or client.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340538_3_416136802" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639340538JTIT3"> Business developer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="639340538JSTD3"> Oct 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="639340538EDDT3"> Nov 2011</span> <br/> </span> </span> <span class="jobline" id="639340538JDES3" itemprop="description"> <ul> <li> ART STUDIO 3 s.n.c.</li> <li> Milan (ITALY) Company Website: http://www.artstudiotre.it/ Art Studio 3 is an Integrated Marketing Communication Agency.</li> <li> It offer several services: creation/restyling of corporate image or product concept; artwork and copywriting; graphic design of logos and brands; creations of advertising pages, brochures, catalogues, in-store elements, etc.; photographic services; public relations; studies of packaging and merchandising; video productions and graphic animations; production of tv, radio and multimedia commercial contents; conception and preparation of stands and show-rooms; design of fashion collections.</li> <li> Key responsibilities: Acquisition of potential clients through the promotion of new creative projects Telemarketing activities to keeping the faithful customers Preparing and sending presentations to the clients Customers portfolio management.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340538_4_416136803" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639340538JTIT4"> assistant of bank clerks</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="639340538JSTD4"> Jun 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="639340538EDDT4"> Jul 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639340538COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="639340538JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="639340538JSTA4" itemprop="addressRegion"> </span> </span> <span class="jobline" id="639340538JDES4" itemprop="description"> <ul> <li> Banca Popolare di Milano).</li> <li> Company Website: http://www.bpm.it/it-com.html Key responsibilities:.</li> <li> Assistance to the heads of financial transactions (buying and selling government securities, bonds, mutual funds, etc.).</li> <li> Acquisition of knowledge about the roles and working dynamics within the financial department.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC639340539" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC639340539"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340539_1_416136804" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE1" itemprop="name"> Master</span> <span> , </span> <span class="programline" id="639340539STUY1"> Digital &amp; Social Media Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="639340539GRYR1"> May 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="639340539SCHO1" itemprop="name"> underway Digital-Coach Institute</span> <span class="joblocation jobcity" id="639340539SCIT1"> </span> <span class="joblocation jobstate" id="639340539SSTA1"> </span> <span class="joblocation jobstate" id="639340539SCNT1"> </span> </span> <span class="field" id="639340539FRFM1"> Digital &amp; Social Media Marketing</span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340539_2_416136808" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE2" itemprop="name"> Diploma</span> <span> , </span> <span class="programline" id="639340539STUY2"> Accounting, Commercial and Coder</span> <span class="datesWrapper"> <span class="jobdates" id="639340539GRYR2"> June 2007</span> </span> </span> <span class="field" id="639340539FRFM2"> Accounting, Commercial and Coder</span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340539_3_416136811" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE3" itemprop="name"> ECDL European Computer Driving Licence Certificate</span> <span class="programline" id="639340539STUY3"> </span> <span class="datesWrapper"> <span class="jobdates" id="639340539GRYR3"> June 2007</span> </span> </span> <span class="field" id="639340539FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340539_4_416136806" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE4" itemprop="name"> Istituto Tecnico Commerciale G. Maggiolini - Milan (ITALY) Occupational skills covered: Economics, Mathematics, Computer Science Qualifications December 2013 Waystage 3 Certificate - English Language </span> <span class="programline" id="639340539STUY4"> </span> <span class="datesWrapper"> <span class="jobdates" id="639340539GRYR4"> June 2007</span> </span> </span> <span class="field" id="639340539FRFM4"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340539_5_416136807" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE5" itemprop="name"> Degree</span> <span> , </span> <span class="programline" id="639340539STUY5"> Advertising and Public Relations</span> <span class="datesWrapper"> <span class="jobdates" id="639340539GRYR5"> July 2011</span> </span> </span> <span class="field" id="639340539FRFM5"> Advertising and Public Relations</span> </div> </div> <div class="paragraph" id="PARAGRAPH_639340539_6_416136805" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639340539DGRE6" itemprop="name"> DIGITAL: SEO, SEM &amp; Display Advertising, Web Analytics; E-Commerce, Mobile &amp; Social Commerce, Email Marketing, Facebook Marketing; Inbound Marketing &amp; Lead Generation, Online &amp; Offline Strategies integration</span> <span class="programline" id="639340539STUY6"> </span> </span> <span class="field" id="639340539FRFM6"> </span> </div> </div> </div> <div class="section" id="SECTION_LANG639340550" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG639340550"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340550_1_416136815" style="padding-top:0px;"> <div class="field singlecolumn" id="639340550FRFM1"> Italian Languages: Italian (mother tongue) English (intermediate) Spanish (moderate)</div> </div> </div> <div class="section" id="SECTION_INTR639340549" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR639340549"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340549_1_416136814" style="padding-top:0px;"> <div class="field singlecolumn" id="639340549FRFM1"> Gym, Skiing, Travel, Dance</div> </div> </div> <div class="section" id="SECTION_PRIN639340548" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PRIN639340548"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340548_1_416136813" style="padding-top:0px;"> <div class="field singlecolumn" id="639340548FRFM1"> Skype: ale.deiulii Date of Birth: 2 August 1988</div> </div> </div> <div class="section" id="SECTION_ADDI639340552" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI639340552"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340552_1_416136818" style="padding-top:0px;"> <div class="field singlecolumn" id="639340552FRFM1"> <ul> <li> Skype: ale.deiulii Date of Birth: 2 August 1988</li> <li> Personal Interests Interests: Gym, Skiing, Travel, Dance</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL639340551" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL639340551"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639340551_1_416136817" style="padding-top:0px;"> <div class="field singlecolumn" id="639340551FRFM1"> Acquisitions, Advertising, advertising (copy, ART, art direction, Agency, bonds, Branding, brochures, budget, c, Driving license, com, Competitive analysis, concept, copywriting, corporate communications, client, clients, data-mining, databases, database, documentation, Drafting, Driving, E-Commerce, Economics, Email, English, fashion, fast, financial, funds, government, graphic design, graphic, html, http, image, Italian, logos, Managing, Marketing analysis, market research, marketing, Marketing Communication, materials, Mathematics, media planning and buying, media plans, merchandising, Office applications, multimedia, optimization, packaging, performance analysis, presentations, PR, processes, progress, promotion, proposals, Public relations, Purchasing, radio, reception, Recruitment, selling, securities, Spanish, specification, speech, statistics, strategy, Telemarketing, tv, Video, Website, Web Marketing, written</div> </div> </div> </div>

DIGITAL-MEDIA

SOFTWARE ENGINEER Summary Accomplished development professional with over ten years of experience in integrating IT Operations processes with sustainable customized applications to promote team performance and efficiency gains. An apt student in programming and markup languages matching multiple technologies together to best enhance and complement IT Service Management and Project Management best practices and deliver consistent, quality solutions in the fast-paced, evolving environment of technology. Highlights Languages: HTML, JavaScript, CSS, Perl, XML, XSLT, JSON, PHP, mySQL, VBScript Frameworks: AngularJS, Bootstrap Certifications: ITIL Foundation, Service-Now Application Developer Applications/Platforms: Service-Now, Salesforce, Confluence, JIRA, Rally, Gomez, SiteScope, Keynote, Omniture, Urchin, Request Tracker Accomplishments Launched Incident Management, Problem Management and Change Management tied to a centralized Configuration Management Database, leveraging Service-Now and Web Services integrations to synchronize and orchestrate information across multiple tools (e.g. Confluence and a proprietary, custom .NET application) Leveraged Web Services to implement a dashboard framework for data mashups that compares ITSM metrics with business key performance indicators (KPIs) from several tools, such as Service-Now, Omniture, Gomez, and an internal data warehouse, to inform incident root cause Successfully integrated IT Procurement workflows in the Service-Now Service Catalog module including integration points with Excel reports, data exports for Oracle Ebiz, and complex approval email notifications and workflows Coded and implemented a custom interim Web-based CRM tool to share and track customer information and trouble tickets while researching and reviewing full-featured third-party CRM rivals Experience Software Engineer September 2012 to Current Company Name － City , State Digital Media Solutions (VDMS) is a branch of Verizon concentrating on new products primarily focused on the Internet video lifecycle from content perparation to display on all current and emerging platforms. It acquired Edgecast Networks, a content delivery network, in 2014. Customize the Service-Now platform using server-side and client-side JavaScript to complement the release of Incident, Problem, and Change management processes and policies Utilize Jelly scripting, and the AngularJS and Bootstrap framework to produce automated management reports with custom UI and navigational features. Architect the Configuration Management Database (CMDB) to complement Service Operations processes, identifying known errors and driving down Incident resolution times. Integrate Confluence, JIRA, Service-Now, Active Directory, Bitbucket, and Git to synchronize data between both development and operations, utilizing both native configurations and extended capabilities via web services. Technical Project Manager January 2010 to September 2012 Company Name － City , State Edmunds.com is a premier online resource for automotive information for consumers, leveraging cutting-edge technology and tools to deliver just-in-time, relevant content for car shoppers and enthusiasts. Lead a team building out Continuous Integration and Continuous Delivery efforts utilizing Maven, Jenkins, Chef, Cloudstack, an Selenium to build, deploy, and test in an automated fashion. Apply best practices in Agile SCRUM software development, lean manufacturing concepts, and lean startup principles to the IT Operations group to ensure support and maintenance projects are completed in a consistent and predictable manner. Foster a DevOps community within the organization by creating and promoting a framework that encourages early and frequent communication between development and operations in launching services, from resource provisioning through service architecture and Service Level Agreement (SLA) definitions Automation and Integration Engineer January 2008 to January 2010 Company Name － City , State Extend the capabilities of the Service-Now application, including the development and implementation of the Service Catalog module in Service-Now, adding a corporate training calendar and tracking module, and improving Service Support workflows through business rules. Develop and maintain a data visualization (LAMP) application to inform management decisions and technical decisions through event correlation from multiple tools, such as Service-Now, Gomez, and Omniture. Reports Engineer January 2005 to January 2008 Company Name － City , State Program reports in the Request Tracker application and later in Service-Now, including automated data imports to other applications such as Excel, Confluence and MySQL databases. Client Manager January 2003 to January 2005 Company Name － City , State IVT is a provider of enterprise-scale software for rich media applications, including live webcasting for corporate communications and on-demand streaming video learning tools to Fortune 500 companies. Assess client business objectives and recommend suitable solutions within the allotted budget and time considerations, leveraging the power of video synchronized to animations, slides, text transcripts with interactive chat and polling components to the ideal level. Supervise and engage in the development, execution, and testing of client projects to ensure on time delivery within the client's demands and constraints. Manage client requests for enhancement (RFEs) to our products and generate functional specifications based on requirements, analysis and system design. Senior Production Associate August 2000 to January 2003 Company Name － City , State Employ programming knowledge (JavaScript, XML, XSL) to extend the power of IVT's proprietary software solution to meet client business objectives and needs. Responsible for the development, testing and deployment of a custom CRM web application to track client history, sales development, and trouble tickets. Assist the production staff in generating client assets and optimizing assets for web delivery. Design and develop webcast interfaces that are consistent with client color palettes. Graphics Production Intern December 1999 to April 2000 Company Name － City , State The online division of a major motion picture production house, Centropolis Interactive developed a loyal following for their online magazines aimed at science fiction and independent movie enthusiasts. Develop and implement procedures for automated bulk image processing and optimization, including batch functions in Photoshop for image watermarking for high-traffic, content rich websites. Market Research Intern May 1999 to September 1999 Company Name － City , State A leading firm for real estate services, since acquired by Fidelity National Financial to become the nation's largest title insurance company. Utilized Visual Basic for Applications to create sophisticated macros, formatting and sorting raw data from several different sources to streamline leads research practices. Education B.A. : Economics, American Literature , 2000 University of California － City , State , US B.A., Economics, Minor: American Literature, 2000 University of California, Los Angeles (UCLA) GPA: 3.5 Skills Architecture, Automotive, Best Practices, Lean Manufacturing, Maintenance, Operations, Premier, Project Manager, Provisioning, Service Level Agreement, Software Development, Structured Software, Engineer, Testing, Training, Databases, Excel, Mysql, Solutions, Associate, Data Visualization, Integration, Integrator, Visualization, Budget, Corporate Communications, Streaming, Crm, Customer Relationship Management, Deployment, Javascript, Sales, Trouble Tickets, Xml, Xsl, Marketing, Image Processing, Optimization, Photoshop, Leads, Market Research, Real Estate, Sorting, Title Insurance, Visual Basic, Visual Basic For Applications, Data Warehouse, Html, Information Technology Infrastructure Library, It Procurement, Itil, Metrics, Oracle, Perl, Php, Procurement, Project Management, Technology Infrastructure, Vbscript, Web Based, Web Services, Web-based, Xslt

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME601200410" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_601200410_1_391058123" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="601200410FNAM1"> </span> <span> </span> <span class="field" id="601200410LNAM1"> SOFTWARE ENGINEER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM601200412" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM601200412"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200412_1_391058125" style=" padding-top:0px; "> <div class="field singlecolumn" id="601200412FRFM1"> <p align="LEFT"> Accomplished development professional with over ten years of experience in integrating IT Operations processes with sustainable customized applications to promote team performance and efficiency gains. An apt student in programming and markup languages matching multiple technologies together to best enhance and complement IT Service Management and Project Management best practices and deliver consistent, quality solutions in the fast-paced, evolving environment of technology.</p> </div> </div> </div> <div class="section" id="SECTION_HILT601200413" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT601200413"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200413_1_391058126" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="601200413SKC11"> <ul> <li> Languages: HTML, JavaScript, CSS, Perl, XML, XSLT, JSON, PHP, mySQL, VBScript </li> <li> Frameworks: AngularJS, Bootstrap</li> <li> Certifications: ITIL Foundation, Service-Now Application Developer</li> </ul> </td> <td class="field twocol_2 charspace" id="601200413SKC21"> <ul> <li> Applications/Platforms: Service-Now, Salesforce, Confluence, JIRA, Rally, Gomez, SiteScope, Keynote, Omniture, Urchin, Request Tracker</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM601200417" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM601200417"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200417_1_391058127" style=" padding-top:0px; "> <div class="field singlecolumn" id="601200417FRFM1"> <ul> <li> Launched Incident Management, Problem Management and Change Management tied to a centralized Configuration Management Database, leveraging Service-Now and Web Services integrations to synchronize and orchestrate information across multiple tools (e.g. Confluence and a proprietary, custom .NET application)</li> <li> Leveraged Web Services to implement a dashboard framework for data mashups that compares ITSM metrics with business key performance indicators (KPIs) from several tools, such as Service-Now, Omniture, Gomez, and an internal data warehouse, to inform incident root cause</li> <li> Successfully integrated IT Procurement workflows in the Service-Now Service Catalog module including integration points with Excel reports, data exports for Oracle Ebiz, and complex approval email notifications and workflows</li> <li> Coded and implemented a custom interim Web-based CRM tool to share and track customer information and trouble tickets while researching and reviewing full-featured third-party CRM rivals</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR601200414" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR601200414"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200414_1_391081472" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT1"> Software Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD1"> September 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES1" itemprop="description"> <p align="LEFT"> Digital Media Solutions (VDMS) is a branch of Verizon concentrating on new products primarily focused on the Internet video lifecycle from content perparation to display on all current and emerging platforms. It acquired Edgecast Networks, a content delivery network, in 2014.</p> <ul> <li> Customize the Service-Now platform using server-side and client-side JavaScript to complement the release of Incident, Problem, and Change management processes and policies</li> <li> Utilize Jelly scripting, and the AngularJS and Bootstrap framework to produce automated management reports with custom UI and navigational features.</li> <li> Architect the Configuration Management Database (CMDB) to complement Service Operations processes, identifying known errors and driving down Incident resolution times.</li> <li> Integrate Confluence, JIRA, Service-Now, Active Directory, Bitbucket, and Git to synchronize data between both development and operations, utilizing both native configurations and extended capabilities via web services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_2_391058128" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT2"> Technical Project Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT2"> September 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES2" itemprop="description"> <p align="LEFT"> Edmunds.com is a premier online resource for automotive information for consumers, leveraging cutting-edge technology and tools to deliver just-in-time, relevant content for car shoppers and enthusiasts. </p> <ul> <li> Lead a team building out Continuous Integration and Continuous Delivery efforts utilizing Maven, Jenkins, Chef, Cloudstack, an Selenium to build, deploy, and test in an automated fashion.</li> <li> Apply best practices in Agile SCRUM software development, lean manufacturing concepts, and lean startup principles to the IT Operations group to ensure support and maintenance projects are completed in a consistent and predictable manner.</li> <li> Foster a DevOps community within the organization by creating and promoting a framework that encourages early and frequent communication between development and operations in launching services, from resource provisioning through service architecture and Service Level Agreement (SLA) definitions</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_3_391058129" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT3"> Automation and Integration Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD3"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES3" itemprop="description"> <ul> <li> Extend the capabilities of the Service-Now application, including the development and implementation of the Service Catalog module in Service-Now, adding a corporate training calendar and tracking module, and improving Service Support workflows through business rules. </li> <li> Develop and maintain a data visualization (LAMP) application to inform management decisions and technical decisions through event correlation from multiple tools, such as Service-Now, Gomez, and Omniture.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_4_391058130" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT4"> Reports Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD4"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT4"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES4" itemprop="description"> <ul> <li> Program reports in the Request Tracker application and later in Service-Now, including automated data imports to other applications such as Excel, Confluence and MySQL databases.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_5_391058131" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT5"> Client Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD5"> January 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT5"> January 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES5" itemprop="description"> <p align="LEFT"> IVT is a provider of enterprise-scale software for rich media applications, including live webcasting for corporate communications and on-demand streaming video learning tools to Fortune 500 companies. </p> <ul> <li> Assess client business objectives and recommend suitable solutions within the allotted budget and time considerations, leveraging the power of video synchronized to animations, slides, text transcripts with interactive chat and polling components to the ideal level. </li> <li> Supervise and engage in the development, execution, and testing of client projects to ensure on time delivery within the client's demands and constraints. </li> <li> Manage client requests for enhancement (RFEs) to our products and generate functional specifications based on requirements, analysis and system design.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_6_391058132" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT6"> Senior Production Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD6"> August 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT6"> January 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES6" itemprop="description"> <ul> <li> Employ programming knowledge (JavaScript, XML, XSL) to extend the power of IVT's proprietary software solution to meet client business objectives and needs. </li> <li> Responsible for the development, testing and deployment of a custom CRM web application to track client history, sales development, and trouble tickets.</li> <li> Assist the production staff in generating client assets and optimizing assets for web delivery. </li> <li> Design and develop webcast interfaces that are consistent with client color palettes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_7_391058134" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT7"> Graphics Production Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD7"> December 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT7"> April 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES7" itemprop="description"> <p align="LEFT"> The online division of a major motion picture production house, Centropolis Interactive developed a loyal following for their online magazines aimed at science fiction and independent movie enthusiasts. </p> <ul> <li> Develop and implement procedures for automated bulk image processing and optimization, including batch functions in Photoshop for image watermarking for high-traffic, content rich websites.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601200414_8_391058135" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601200414JTIT8"> Market Research Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="601200414JSTD8"> May 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="601200414EDDT8"> September 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601200414COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="601200414JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200414JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="601200414JDES8" itemprop="description"> <p align="LEFT"> A leading firm for real estate services, since acquired by Fidelity National Financial to become the nation's largest title insurance company. </p> <ul> <li> Utilized Visual Basic for Applications to create sophisticated macros, formatting and sorting raw data from several different sources to streamline leads research practices.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC601200415" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC601200415"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200415_1_391058136" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="601200415DGRE1" itemprop="name"> B.A.</span> <span> : </span> <span class="programline" dependency="STUY" id="601200415STUY1"> Economics, American Literature</span> <span> , </span> <span class="jobdates" id="601200415GRYR1"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="601200415SCHO1" itemprop="name"> University of California</span> <span> － </span> <span class="joblocation jobcity" id="601200415SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="601200415SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="601200415SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="601200415FRFM1"> B.A., Economics, Minor: American Literature, 2000 University of California, Los Angeles (UCLA) GPA: 3.5</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL601200418" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL601200418"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601200418_1_391058137" style=" padding-top:0px; "> <div class="field singlecolumn" id="601200418FRFM1"> Architecture, Automotive, Best Practices, Lean Manufacturing, Maintenance, Operations, Premier, Project Manager, Provisioning, Service Level Agreement, Software Development, Structured Software, Engineer, Testing, Training, Databases, Excel, Mysql, Solutions, Associate, Data Visualization, Integration, Integrator, Visualization, Budget, Corporate Communications, Streaming, Crm, Customer Relationship Management, Deployment, Javascript, Sales, Trouble Tickets, Xml, Xsl, Marketing, Image Processing, Optimization, Photoshop, Leads, Market Research, Real Estate, Sorting, Title Insurance, Visual Basic, Visual Basic For Applications, Data Warehouse, Html, Information Technology Infrastructure Library, It Procurement, Itil, Metrics, Oracle, Perl, Php, Procurement, Project Management, Technology Infrastructure, Vbscript, Web Based, Web Services, Web-based, Xslt</div> </div> </div> </div>

DIGITAL-MEDIA

SENIOR MARKETING MANAGER Executive Profile Savvy Marketer with over 12 years of experience helping sales teams fill their funnel with high quality leads. My ability to take a growth hacking approach to lead generation has helped me lead teams to exceed objectives within every aspect of the customer lifecycle. My passion for marketing is centered around customer acquisition, brand awareness and nurturing growth through business development & strategic partnerships. Skill Highlights Partner Marketing Paid Social eCommerce Paid Search Email Marketing Branding Analytics B2B & B2C CRO Content Marketing Lead Generation SEO Core Accomplishments Senior Marketing Manager Developed Customer Segmentation Persona's by leveraging historic sales data.  Grew Online Subscriptions 30%, while revenue grew 43% (Q1 & Q2 vs. Q3 & Q4) Professional Experience Senior Marketing Manager May 2016 to Current Company Name － City , State Improved Organic Traffic by over 40% by applying best practices & launching Content Marketing strategies Grew Online Subscriptions 50%, while revenue grew 43% (Q1 & Q2 vs. Q3 & Q4) Improved eMail Marketing open rates by 37%, and click through rates by 117% through A/B testing and established departmental best practices Grew OEM Partner Marketplace downloads by 4x by applying App Store Optimization best practices Developed Paid Search strategy that resulted in YOY MQL's Growth 2016 (Q3 330%, Q4 617%), and 2017 Q1 112%. Digital Marketing Consultant Sep 2014 to Apr 2016 Company Name － City , State Discovered growth opportunities through data analytics and optimization Developed Program Roadmap for Clients Marketing Campaigns. Developed & Managed B2B Lead Generation Campaigns across multiple marketing channels Worked Closely with Clients marketing vendor on Re-launches and Optimization Implementation. Digital Media Manager Oct 2008 to Aug 2014 Company Name － City , State Worked closely with Product, Sales & Marketing on all new Product Releases Managed a team of 9 Account Managers Decreased Advertiser churn rate by 37% through optimization best practices Developed Quarterly Strategic Plans to address Sales goals Managed and drove team to generate $16 Million in Ad Revenue. SEO Manager Sep 2007 to Jul 2008 Company Name － City , State Developed Digital Marketing Strategic Plan for Playphone & its Partners Generated over $12 Million in Revenue (100k mobile subscribers)  Partner revenue increased by 37% Managed Analytics for SEM, SEO & Mobile channel. Campaign Manager Feb 2005 to Sep 2007 Company Name － City , State Manage In-House SEM Budget of $5MM Annually. Developed A/B & Multivariate UX testing across SEM & SEO Channels. Managed over $1M in Publisher Revenue. SEO Associate Jun 2004 to Feb 2005 Company Name － City , State Developed & Executed Link Building Strategies. Increased DVD Movie Channel Traffic by 60%. Developed SEO Strategy to be applied to all editorial content. Communications Intern Oct 2003 to May 2004 Company Name － City , State Content Marketing. Email Marketing. Press Release Development. Education Masters of Business Administration 2015 Saint Mary's College of California － City , State Bachelor of Science , Public Relations 2004 San Jose State University － City , State Public Relations Skills Marketing Automation, Strategic Partnership, Business Development, Analytics, Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME836881278" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_836881278_1_545470898" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="836881278FNAM1"> </span> <span> </span> <span class="field" id="836881278LNAM1"> SENIOR MARKETING MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM836881290" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM836881290"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881290_1_545470912" style="padding-top:0px;"> <div class="field singlecolumn" id="836881290FRFM1"> Savvy Marketer with over 12 years of experience helping sales teams fill their funnel with high quality leads. My ability to take a growth hacking approach to lead generation has helped me lead teams to exceed objectives within every aspect of the customer lifecycle. My passion for marketing is centered around customer acquisition, brand awareness and nurturing growth through business development &amp; strategic partnerships.</div> </div> </div> <div class="section" id="SECTION_HILT836881291" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT836881291"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881291_1_545470913" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="836881291SKC11"> <ul> <li> Partner Marketing</li> <li> Paid Social</li> <li> eCommerce</li> <li> Paid Search</li> <li> Email Marketing</li> <li> Branding</li> </ul> </td> <td class="field twocol_2" id="836881291SKC21"> <ul> <li> Analytics</li> <li> B2B &amp; B2C</li> <li> CRO</li> <li> Content Marketing</li> <li> Lead Generation</li> <li> SEO</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM836881288" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM836881288"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881288_1_545470909" style="padding-top:0px;"> <div class="field singlecolumn" id="836881288FRFM1"> <p> <i> Senior Marketing Manager</i> </p> <ul> <li> Developed Customer Segmentation Persona's by leveraging historic sales data. </li> <li> Grew Online Subscriptions 30%, while revenue grew 43% (Q1 &amp; Q2 vs. Q3 &amp; Q4)<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR836881280" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR836881280"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881280_1_545470900" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT1"> Senior Marketing Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD1"> May 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES1" itemprop="description"> <ul> <li> Improved Organic Traffic by over 40% by applying best practices &amp; launching Content Marketing strategies</li> <li> Grew Online Subscriptions 50%, while revenue grew 43% (Q1 &amp; Q2 vs. Q3 &amp; Q4)</li> <li> Improved eMail Marketing open rates by 37%, and click through rates by 117% through A/B testing and established departmental best practices</li> <li> Grew OEM Partner Marketplace downloads by 4x by applying App Store Optimization best practices</li> <li> Developed Paid Search strategy that resulted in YOY MQL's Growth 2016 (Q3 330%, Q4 617%), and 2017 Q1 112%.<br/> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -149px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_2_545470901" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT2"> Digital Marketing Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD2"> Sep 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT2"> Apr 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES2" itemprop="description"> <div> <br/> </div> <ul> <li> Discovered growth opportunities through data analytics and optimization</li> <li> Developed Program Roadmap for Clients Marketing Campaigns.</li> <li> Developed &amp; Managed B2B Lead Generation Campaigns across multiple marketing channels </li> <li> Worked Closely with Clients marketing vendor on Re-launches and Optimization Implementation.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_3_545470902" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT3"> Digital Media Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD3"> Oct 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT3"> Aug 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES3" itemprop="description"> <ul> <li> Worked closely with Product, Sales &amp; Marketing on all new Product Releases </li> <li> Managed a team of 9 Account Managers </li> <li> Decreased Advertiser churn rate by 37% through optimization best practices </li> <li> Developed Quarterly Strategic Plans to address Sales goals Managed and drove team to generate $16 Million in Ad Revenue.<br/> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_4_545470903" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT4"> SEO Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD4"> Sep 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT4"> Jul 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES4" itemprop="description"> <ul> <li> Developed Digital Marketing Strategic Plan for Playphone &amp; its Partners </li> <li> Generated over $12 Million in Revenue (100k mobile subscribers) </li> <li> Partner revenue increased by 37% </li> <li> Managed Analytics for SEM, SEO &amp; Mobile channel.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_5_545470904" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT5"> Campaign Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD5"> Feb 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT5"> Sep 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES5" itemprop="description"> <ul> <li> Manage In-House SEM Budget of $5MM Annually.</li> <li> Developed A/B &amp; Multivariate UX testing across SEM &amp; SEO Channels.</li> <li> Managed over $1M in Publisher Revenue.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_6_545470905" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT6"> SEO Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD6"> Jun 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT6"> Feb 2005</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES6" itemprop="description"> <ul> <li> Developed &amp; Executed Link Building Strategies.</li> <li> Increased DVD Movie Channel Traffic by 60%.</li> <li> Developed SEO Strategy to be applied to all editorial content.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881280_7_545470906" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836881280JTIT7"> Communications Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="836881280JSTD7"> Oct 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="836881280EDDT7"> May 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836881280COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="836881280JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881280JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="836881280JDES7" itemprop="description"> <ul> <li> Content Marketing.<br/> </li> <li> Email Marketing.</li> <li> Press Release Development.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC836881289" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC836881289"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881289_1_545470910" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="836881289DGRE1" itemprop="name"> Masters of Business Administration</span> <span class="programline" id="836881289STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="836881289GRYR1"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="836881289SCHO1" itemprop="name"> Saint Mary's College of California</span> <span> － </span> <span class="joblocation jobcity" id="836881289SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881289SSTA1"> State</span> <span class="joblocation jobstate" id="836881289SCNT1"> </span> </span> <span class="field" id="836881289FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836881289_2_545470911" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="836881289DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="836881289STUY2"> Public Relations</span> <span class="datesWrapper"> <span class="jobdates" id="836881289GRYR2"> 2004</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="836881289SCHO2" itemprop="name"> San Jose State University</span> <span> － </span> <span class="joblocation jobcity" id="836881289SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="836881289SSTA2"> State</span> <span class="joblocation jobstate" id="836881289SCNT2"> </span> </span> <span class="field" id="836881289FRFM2"> Public Relations</span> </div> </div> </div> <div class="section" id="SECTION_SKLL836881292" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL836881292"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836881292_1_545470914" style="padding-top:0px;"> <div class="field singlecolumn" id="836881292FRFM1"> Marketing Automation, Strategic Partnership, Business Development, Analytics, Management</div> </div> </div> </div>

DIGITAL-MEDIA

TECHNICAL PROJECT MANAGER Summary I am a PMP certified marketing, technical, and research project manager. I currently work as a technical and research project manager at PMA Media Group. I have led projects that include:   User Research/Testing and Product Planning UX Design and Graphics Design Web Development and Technical Software Creation Online Campaigns (Marketing Strategy and Asset Creation) SEO, Analytics, and other data points. ​I have a current Project Management Professional certificate and am working towards my Agile Project Management certificate and my IIBA Business Analyst certification. I have not just lead projects, I am also experienced in production in the following areas: Front end web-development UX and Graphics Design for Web sites SEO and Keyword Research Analytics for web, social, and email Skills Project Management (Including Agile Methodologies) 2.5 Years of WorkFront Experience (As well as JIRA, Trello, Slack, and others) ​Javascript, PhP, Html/Css, VBA, Multiple libraries (Jquery, Angular, etc.) Marketing Strategy for audience definition and strategy to tactics mapping Microsoft Office, with high proficiency in Microsoft Excel Adobe Analytics Implementation and Measurement Proficiency  Capable of writing User Research scripts and Testing plans Conducting Focus groups, usability tests, surveys, and other testing methods. Work Experience Technical Project Manager May 2017 to Current Company Name － City , State Lead all technical projects for PMA Media Group and it's AU credit card division. This includes both internal and client facing technical solution creation--From finance department tools creation to client facing web services creation.  I have also started to help PMA Media implement a scrum process for all technical development, with an agile approach to user discovery. Project Manager - Digital Marketing/Web Aug 2014 to May 2017 Company Name － City , State Lead projects that included: Web Development and Website Content Creation User Research/Analytics/Testing/SEO UX Design and Graphics Design Campaign Marketing Strategy and Asset Creation This included the management of the creation of many of FamillySearch.org's campaigns; including Pioneer campaign, Meet my Grandma, Freedmen's Bureau and more. Digital Media Analyst Jan 2014 to Jul 2014 Company Name － City , State Worked with clients to determine Business Requirements and KPIs for their digital products. We would create measurement strategies for their websites, apps, email campaigns, and social channels. This was mostly done in Adobe Analytics, ClickTale, and Localytics, but sometimes in Google Analytics as well. This included both report creation as well as code implementation. Content Publisher and Front End Developer Sep 2013 to Jan 2014 Company Name － City , State Working with clients and an in house content management system, I would create web pages with some custom style. I would also collaborate on marketing strategy behind each page being created. Language Technical Writer Mar 2013 to Sep 2013 Company Name － City , State I translated Finnish language bank documents to English and created simple web pages out of them using HTML/CSS and some JavaScript. Accomplishments Project Management Professional Certification - March 2016 Project Highlights RootsTech.org:  https://www.rootstech.org/ (Project Management, Marketing Strategy, Agile Based Sprint Workflow) ​Freedmen's Bureau Campaign:  http://www.discoverfreedmen.org/ (Project Management, Marketing Strategy) Multiple Sections on Lds.org and FamilySearch.org:  https://www.lds.org/?lang=eng, https://familysearch.org/

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME888559929" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_888559929_1_582133445" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="888559929FNAM1"> </span> <span> </span> <span class="field" id="888559929LNAM1"> TECHNICAL PROJECT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM888559930" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM888559930"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_888559930_1_582136204" style="padding-top:0px;"> <div class="field singlecolumn" id="888559930FRFM1"> <div> I am a PMP certified marketing, technical, and research project manager. I currently work as a technical and research project manager at PMA Media Group. I have led projects that include:  </div> <ul> <li> User Research/Testing and Product Planning</li> <li> UX Design and Graphics Design</li> <li> Web Development and Technical Software Creation</li> <li> Online Campaigns (Marketing Strategy and Asset Creation)</li> <li> SEO, Analytics, and other data points.</li> </ul> <div> ​I have a current Project Management Professional certificate and am working towards my Agile Project Management certificate and my IIBA Business Analyst certification.</div> <div> </div> <div> I have not just lead projects, I am also experienced in production in the following areas:</div> <ul> <li> Front end web-development</li> <li> UX and Graphics Design for Web sites</li> <li> SEO and Keyword Research</li> <li> Analytics for web, social, and email</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT888559928" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT888559928"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_888559928_1_582136805" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="888559928SKC11"> <ul> <li> Project Management (Including Agile Methodologies)</li> <li> 2.5 Years of WorkFront Experience (As well as JIRA, Trello, Slack, and others)</li> <li> ​Javascript, PhP, Html/Css, VBA, Multiple libraries (Jquery, Angular, etc.)</li> <li> Marketing Strategy for audience definition and strategy to tactics mapping</li> </ul> </td> <td class="field twocol_2" id="888559928SKC21"> <ul> <li> Microsoft Office, with high proficiency in Microsoft Excel</li> <li> Adobe Analytics Implementation and Measurement Proficiency</li> <li>  Capable of writing User Research scripts and Testing plans</li> <li> Conducting Focus groups, usability tests, surveys, and other testing methods.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR888559927" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR888559927"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_888559927_1_632414718" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="888559927JTIT1"> Technical Project Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="888559927JSTD1"> May 2017</span> <span> to </span> <span class="jobdates" format="%b %Y" id="888559927EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="888559927COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="888559927JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="888559927JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="888559927JDES1" itemprop="description"> <div> Lead all technical projects for PMA Media Group and it's AU credit card division. This includes both internal and client facing technical solution creation--From finance department tools creation to client facing web services creation. </div> <div> </div> <div> I have also started to help PMA Media implement a scrum process for all technical development, with an agile approach to user discovery.</div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_888559927_2_582141268" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="888559927JTIT2"> Project Manager - Digital Marketing/Web</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="888559927JSTD2"> Aug 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="888559927EDDT2"> May 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="888559927COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="888559927JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="888559927JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="888559927JDES2" itemprop="description"> <div> Lead projects that included:</div> <ul> <li> Web Development and Website Content Creation</li> <li> User Research/Analytics/Testing/SEO</li> <li> UX Design and Graphics Design</li> <li> Campaign Marketing Strategy and Asset Creation</li> </ul> <div> This included the management of the creation of many of FamillySearch.org's campaigns; including Pioneer campaign, Meet my Grandma, Freedmen's Bureau and more.</div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_888559927_3_582142135" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="888559927JTIT3"> Digital Media Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="888559927JSTD3"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="888559927EDDT3"> Jul 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="888559927COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="888559927JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="888559927JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="888559927JDES3" itemprop="description"> <div> Worked with clients to determine Business Requirements and KPIs for their digital products. We would create measurement strategies for their websites, apps, email campaigns, and social channels. This was mostly done in Adobe Analytics, ClickTale, and Localytics, but sometimes in Google Analytics as well.</div> <div> </div> <div> This included both report creation as well as code implementation.</div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_888559927_4_582143226" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="888559927JTIT4"> Content Publisher and Front End Developer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="888559927JSTD4"> Sep 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="888559927EDDT4"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="888559927COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="888559927JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="888559927JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="888559927JDES4" itemprop="description"> Working with clients and an in house content management system, I would create web pages with some custom style. I would also collaborate on marketing strategy behind each page being created.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_888559927_5_582144686" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="888559927JTIT5"> Language Technical Writer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="888559927JSTD5"> Mar 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="888559927EDDT5"> Sep 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="888559927COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="888559927JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="888559927JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="888559927JDES5" itemprop="description"> I translated Finnish language bank documents to English and created simple web pages out of them using HTML/CSS and some JavaScript.</span> </div> </div> </div> <div class="section" id="SECTION_ACCM888560985" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM888560985"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_888560985_1_582138286" style="padding-top:0px;"> <div class="field singlecolumn" id="888560985FRFM1"> Project Management Professional Certification - March 2016</div> </div> </div> <div class="section" id="SECTION_SKLL888575832" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL888575832"> Project Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_888575832_1_582145680" style="padding-top:0px;"> <div class="field singlecolumn" id="888575832FRFM1"> <ul> <li> <strong> RootsTech.org:</strong>  https://www.rootstech.org/ (Project Management, Marketing Strategy, Agile Based Sprint Workflow)</li> <li> <strong> ​Freedmen's Bureau Campaign:</strong>  http://www.discoverfreedmen.org/ (Project Management, Marketing Strategy)</li> <li> <strong> Multiple Sections on Lds.org and FamilySearch.org:</strong>  https://www.lds.org/?lang=eng, https://familysearch.org/</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR OF NEW BUSINESS DEVELOPMENT Executive Profile B2B & B2C MARKETING & SALES | STRATEGIC BUSINESS DEVELOPMENT | INTEGRATED MARKETING   Energetic, accomplished Sales and Marketing professional with a track record of helping organizations grow revenue and increase market share, executing on leading-edge integrated marketing strategies. Insatiable focus on client management and growth. Experience spans across businesses such as software technology, automotive, non-profit, general merchandise, consumer goods, and health care. Regarded for the ability to drive processes; develop and motivate teams; and work well under pressure to manage and meet multiple project deadlines on schedule and under budget. Articulate presenter with outstanding interpersonal skills, adept at persuasion, power, and influence. Core Competencies •  Strategic Sales & Market Planning •  Lead Generation/Conversion • Client Relationship Management • Superior Client Servicing • Creative Strategy • Digital Advertising Integrated Marketing Sales & Business Development Team Leadership Vendor Relations Superior Negotiator Mobile Marketing Core Accomplishments Sales   Increased pipeline opportunities 200% Surpassed sales goals by 25% Client Interface   Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development Professional Experience Director of New Business Development Company Name － City , State Motivate and lead the activities of the existing sales organization, and take charge of introducing i.Predictus to new clients. Manage overall governance of website, including defining and executing overall strategy, digital campaigns, coordinate improved infrastructure and operations. Define long-term yearly strategic goals. Identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions. Provide direction to marketing staff to enhance communication strategies/product messaging. Maintain capabilities decks and manage library of solutions and case studies. Participate in educational opportunities and professional organizations. Created strategies to grow customer base which resulted in a 15% increase in monthly sales. 07/2013 to 08/2014 Digital Media Account Executive Company Name － City , State Provided the highest level of customer service and expanded revenue opportunities in existing customers by maximizing the benefits of the products and services offered by AutoTrader.com and KBB.com. Responsible for over $500,000 in annual revenue. Generated and expanded relationships with assigned partners and prospects to maximize revenue opportunities. Consulted with partners to determine their business needs and offer the best utilization of the products and services offered. Prioritized assigned customer list to focus on revenue potential. Established business plan for assigned territory. Negotiated prices, terms of sales and service agreements. Exceeded team sales goals by 25%. 01/2010 to 01/2013 Director of Marketing Company Name － City , State Conceptualized, planned, and executed marketing and sales strategies aligned with company vision and brand. Researched and analyzed consumer and market profiles; leveraged results to identify unmet needs and opportunities. Oversaw print, online, direct mail advertising efforts; lead vendor negotiations and ensured quality results. Prepared sales proposals and called on real estate management companies and affiliates. Established violations department generating more than $450,000 in annual revenue. 01/2008 to 01/2011 Creative Director Company Name － City , State Created integrated strategies across digital, print, direct mail, and OOH advertising. Established and managed budgets; continually reviewed processes to identify cost savings and improvements. Managed relationships with vendors; negotiated contracts and service agreements. Clients included Scout Recruiting Group, Marketsmith, Inc., Media Advisors Group, Radio Shack, SpecialTee Designs, Promotrim International, Suite Salon and Day Spa, The Indus3, Exquisite Salon, 19thCenturyOnly.com and Body Connections Spa. 01/2006 to 01/2008 Director of Marketing and Sales Company Name － City , State Established marketing and business development strategies. Led budget planning and management. Oversaw campaign development and management, association events, trade- show exhibits, and collateral production. Completed numerous client-focused projects encompassing marketing research, competitive intelligence, new product launch, and marketing communications. Development and retention of client relationships through thought leadership and integrated marketing strategies. Clients included Takeda, USG, Direct Marketing Association, Conde Nast, Phillips Publishing, National Geographic, Nielsen Business Media, and Marvel Publishing. 01/1993 to 01/2005 Creative Director Company Name － City , State Led creative design from initial concept through production for print and digital; supervised and mentored design team. Delivered presentations to secure client buy-in. Oversaw print and digital media buying. Participated in educational opportunities and professional organizations. Supported diverse clients such as Pottery Barn, Pottery Barn Kids, Children's Wear Digest, Children's Better Health Institute, Harvard Health Publications, BMG, COACH, J.Crew, Cook's Illustrated, Crate and Barrel, Godiva, Playboy Enterprises, Victoria's Secret, Weider Publications, and Williams-Sonoma. Education Bachelor of Fine Arts PARSONS/THE NEW SCHOOL － City , State Associate of Arts : Business UNION COUNTY COLLEGE － City , State Technical Skills Adobe Creative Suite, InDesign, Photoshop, Illustrator, Word, Excel, PowerPoint, Salesforce, Visio

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME724650066" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_724650066_1_469351642" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="724650066FNAM1"> </span> <span> </span> <span class="field" id="724650066LNAM1"> DIRECTOR OF NEW BUSINESS DEVELOPMENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM724650068" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM724650068"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650068_1_469351654" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="724650068FRFM1"> <p align="CENTER"> <b> B2B &amp; B2C MARKETING &amp; SALES | STRATEGIC BUSINESS DEVELOPMENT | INTEGRATED MARKETING </b>  </p> <p align="JUSTIFY"> Energetic, accomplished Sales and Marketing professional with a track record of helping organizations grow revenue and increase market share, executing on leading-edge integrated marketing strategies. Insatiable focus on client management and growth. Experience spans across businesses such as software technology, automotive, non-profit, general merchandise, consumer goods, and health care. Regarded for the ability to drive processes; develop and motivate teams; and work well under pressure to manage and meet multiple project deadlines on schedule and under budget. Articulate presenter with outstanding interpersonal skills, adept at persuasion, power, and influence. </p> </div> </div> </div> <div class="section" id="SECTION_HILT724650069" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT724650069"> Core Competencies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650069_1_469351655" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="724650069SKC11"> <p align="LEFT"> •  Strategic Sales &amp; Market Planning</p> <p align="LEFT"> •  Lead Generation/Conversion</p> <p align="LEFT"> • Client Relationship Management</p> <p align="LEFT"> • Superior Client Servicing</p> <p align="LEFT"> • Creative Strategy</p> <p align="LEFT"> • Digital Advertising</p> <br/> <br/> </td> <td class="field twocol_2" id="724650069SKC21"> <ul> <li> Integrated Marketing</li> <li> Sales &amp; Business Development</li> <li> Team Leadership</li> <li> Vendor Relations</li> <li> Superior Negotiator</li> <li> Mobile Marketing</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM724650661" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM724650661"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650661_1_469353603" style="padding-top:0px;"> <div class="field singlecolumn" id="724650661FRFM1"> <p align="LEFT"> <b> <i> Sales</i> </b>  </p> <p align="LEFT"> Increased pipeline opportunities 200%</p> <p align="LEFT"> Surpassed sales goals by 25%</p> <br/> <p align="LEFT"> <b> <i> Client Interface</i> </b>  </p> <p align="LEFT"> Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development</p> </div> </div> </div> <div class="section" id="SECTION_EXPR724650070" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR724650070"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650070_1_469351644" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT1"> Director of New Business Development</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="724650070JDES1" itemprop="description"> <ul> <li> Motivate and lead the activities of the existing sales organization, and take charge of introducing i.Predictus to new clients.</li> <li> Manage overall governance of website, including defining and executing overall strategy, digital campaigns, coordinate improved infrastructure and operations.</li> <li> Define long-term yearly strategic goals.</li> <li> Identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.</li> <li> Provide direction to marketing staff to enhance communication strategies/product messaging.</li> <li> Maintain capabilities decks and manage library of solutions and case studies.</li> <li> Participate in educational opportunities and professional organizations.</li> <li> Created strategies to grow customer base which resulted in a 15% increase in monthly sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_724650070_2_469351645" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="724650070JSTD2"> 07/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="724650070EDDT2"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT2"> Digital Media Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="724650070JDES2" itemprop="description"> <ul> <li> Provided the highest level of customer service and expanded revenue opportunities in existing customers by maximizing the benefits of the products and services offered by AutoTrader.com and KBB.com.</li> <li> Responsible for over $500,000 in annual revenue.</li> <li> Generated and expanded relationships with assigned partners and prospects to maximize revenue opportunities.</li> <li> Consulted with partners to determine their business needs and offer the best utilization of the products and services offered.</li> <li> Prioritized assigned customer list to focus on revenue potential.</li> <li> Established business plan for assigned territory.</li> <li> Negotiated prices, terms of sales and service agreements.</li> <li> Exceeded team sales goals by 25%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_724650070_3_469351646" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="724650070JSTD3"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="724650070EDDT3"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT3"> Director of Marketing</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="724650070JDES3" itemprop="description"> <ul> <li> Conceptualized, planned, and executed marketing and sales strategies aligned with company vision and brand.</li> <li> Researched and analyzed consumer and market profiles; leveraged results to identify unmet needs and opportunities.</li> <li> Oversaw print, online, direct mail advertising efforts; lead vendor negotiations and ensured quality results.</li> <li> Prepared sales proposals and called on real estate management companies and affiliates.</li> <li> Established violations department generating more than $450,000 in annual revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_724650070_4_469351647" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="724650070JSTD4"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="724650070EDDT4"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT4"> Creative Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="724650070JDES4" itemprop="description"> <ul> <li> Created integrated strategies across digital, print, direct mail, and OOH advertising.</li> <li> Established and managed budgets; continually reviewed processes to identify cost savings and improvements.</li> <li> Managed relationships with vendors; negotiated contracts and service agreements.</li> <li> Clients included Scout Recruiting Group, Marketsmith, Inc., Media Advisors Group, Radio Shack, SpecialTee Designs, Promotrim International, Suite Salon and Day Spa, The Indus3, Exquisite Salon, 19thCenturyOnly.com and Body Connections Spa.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_724650070_5_469351648" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="724650070JSTD5"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="724650070EDDT5"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT5"> Director of Marketing and Sales</span> </span> <spanclass="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA5" itemprop="addressRegion"> State</span> <span class="paddedline"> <span class="jobline" id="724650070JDES5" itemprop="description"> <ul> <li> Established marketing and business development strategies.</li> <li> Led budget planning and management.</li> <li> Oversaw campaign development and management, association events, trade- show exhibits, and collateral production.</li> <li> Completed numerous client-focused projects encompassing marketing research, competitive intelligence, new product launch, and marketing communications.</li> <li> Development and retention of client relationships through thought leadership and integrated marketing strategies.</li> <li> Clients included Takeda, USG, Direct Marketing Association, Conde Nast, Phillips Publishing, National Geographic, Nielsen Business Media, and Marvel Publishing.</li> </ul> </span> </span> </spanclass="paddedline"> </div> </div> <div class="paragraph" id="PARAGRAPH_724650070_6_469351651" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="724650070JSTD6"> 01/1993</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="724650070EDDT6"> 01/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="724650070JTIT6"> Creative Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="724650070COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="724650070JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650070JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="724650070JDES6" itemprop="description"> <ul> <li> Led creative design from initial concept through production for print and digital; supervised and mentored design team.</li> <li> Delivered presentations to secure client buy-in.</li> <li> Oversaw print and digital media buying.</li> <li> Participated in educational opportunities and professional organizations.</li> <li> Supported diverse clients such as Pottery Barn, Pottery Barn Kids, Children's Wear Digest, Children's Better Health Institute, Harvard Health Publications, BMG, COACH, J.Crew, Cook's Illustrated, Crate and Barrel, Godiva, Playboy Enterprises, Victoria's Secret, Weider Publications, and Williams-Sonoma.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC724650071" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC724650071"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650071_1_469351652" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="724650071GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="724650071DGRE1" itemprop="name"> Bachelor of Fine Arts</span> <span class="programline" id="724650071STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="724650071SCHO1" itemprop="name"> PARSONS/THE NEW SCHOOL</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="724650071SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650071SSTA1"> State</span> <span class="joblocation jobstate" id="724650071SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="724650071FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_724650071_2_469351653" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="724650071GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="724650071DGRE2" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="724650071STUY2"> Business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="724650071SCHO2" itemprop="name"> UNION COUNTY COLLEGE</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="724650071SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="724650071SSTA2"> State</span> <span class="joblocation jobstate" id="724650071SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="724650071FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL724650083" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL724650083"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_724650083_1_469351656" style="padding-top:0px;"> <div class="field singlecolumn" id="724650083FRFM1"> <p align="LEFT"> Adobe Creative Suite, InDesign, Photoshop, Illustrator, Word, Excel, PowerPoint, Salesforce, Visio</p> </div> </div> </div> </div>

DIGITAL-MEDIA

CO-CEO, THE "JILL-OF-ALL-TRADES" Willing to relocate closer to the company. Summary Hands-on Producer effective at bringing projects from a concept to a reality. Expert in personnel and project management with a passion for overseeing an entire production of a great idea morphing it into a great, inspiring and entertaining film, short, or music video. Summary of Skills Freelance media production crew member with both on-set and office experience. Extensive experience DSLR's & lighting equipment. Talented at creating, producing, supervising and budgeting a diverse range of network and independent productions. Detail-orientated and committed to creating high-quality finished products. Skilled editor with a background in Final Cut Pro 7/X and Adobe Software. Experienced in development, production and post-production with a strong sense of grasping visual aesthetics. Excels at relationship-building organization and making sound judgment under pressure and within tight deadlines. Production Experience 09/2013 to Current Co-CEO, The "Jill-of-all-Trades" Company Name - City , State Create budget forms, call sheets, production schedules, find/hire human and material resources, the liaison between production team and client, conduct research for project, department and company, rent/buy production gear and equipment to ensure high-quality shoots. Produce, Edit, Direct, Write and Film digital media content for website, includes Movies, Music Videos, Short-Films, etc. Updates Social Media pages such as YouTube, Facebook, Instagram, and Twitter. Take online courses to better the company such as "Branding & Growing A Following through Social Media". Create unique and inspirational concept videos to brand to target audience (13-35years old). Create and manage the D.R.E.A.M website: www.dreamprods.com Make unique and colorful graphics for website and social media outlets via Photoshop or Illustrator · Organize and produce events, films, shoots, workshops and art showcases, such as D.R.E.A.M theWORKSHOOT Series · Brand D.R.E.A.M's message and purpose as a company · Create a business plan, finding investors, clients, and corporate clientèle. The liaison to anyone and any company who wants to connect with D.R.E.A.M. Train incoming interns and employees 08/2015 to 08/2015 AC & Crew Member Company Name - City , State Collaborated with team leadership and other key stakeholders on key editing and production decisions. Operator Canon EOS Camera to capture Music Video. Give artistic and visual perspective to capture cinematic purpose and storytelling. Location scouting and storyboarding. Drafted film budgets and monitored expenditures. Set up equipment for production day; lights, camera, music, etc. 08/2014 to 08/2014 Production Crew Member (Contract-Hire) Company Name - City , State Answering and directing phone calls. Picking up and dropping off equipment, payroll documentation, lunch, etc. Maintaining office, craft service, office supplies, assisting the wardrobe crew, the A.D, and Producer. Distributing NDA's and ensuring signature of production crew members. Assistant with the breakdown of the set. Apart of clean up crew. 09/2013 to 08/2014 Multimedia Intern Company Name - City , State Film, direct and edit events on campus; Commencements, Conferences, Open House, Convocations, etc. Assist, direct, edit or produce student projects/films/shorts. Scriptwriter and Script Reviser for student films, personal films and off-campus productions Develop pre-productions; storyboards, budget forms, casting calls, and production meetings. The active 1st Production Assistant; organize schedule, delegate work to crewmembers, etc. Assist the MSU Spokesman Newspaper with Media Journalist needs. Manage rental equipment from the DMC. Create digital media for multiple departments on campus. Assist with live taping with MSU's Bear TV. 08/2013 to 02/2014 Intern Company Name - City , State Location scouting for MFIC's Interviews. Transcribe Interviews for MFIC. Assistant Editor on "Real Marylanders Reel Jobs". Gather information on Maryland current film market. Arrange and consolidate workloads to meet deadlines; stress the importance of teamwork. 01/2014 to 01/2014 Production Assistant (Temp-Hire) Company Name - City , State Handled performance contracts, talent release forms, minor release forms and confidential audition results. Registered potential contestant(s) along with family and friends. File production contracts in Production Office. Load and unload production equipment. Direct traffic and answer questions for 2,000+ contestants. Helped head producers maintain, direct and organize contestants into in audition room. 01/2013 to 09/2013 Production Intern Company Name - City , State Support the development and production of SpiceRack Productions Inc. Help create and design website. Conduct script breakdown and contribute to script/treatment changes. Research topics for proposals; help organize show, funding and equipment for producers and talent. Manage and direct SpiceRack's social media network such as Twitter, Facebook, Tumblr, Instagram, etc. Accompany staff and crew on remote shoots when possible. Assist producers as assigned. Education 2014 Bachelor of Fine Arts : Film/TV Production & ScreenWriting Morgan State University - City , State , USA GPA: GPA: 3.7 GPA: 3.7 Magna Cum Laude Honors Graduate 2008 High School Diploma Colony High School - City , State Languages Beginner in Spanish and Chinese (Mandarin). Skills -Mac and PC User. -Experienced with Canon EOS and other DSLR camera operating systems   -Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Publisher), Adobe (Photoshop, Premiere, Illustrator, and Lightroom) and expert in Final Cut Pro X. -Expert in Social Media Outlets: Twitter, Facebook, Vimeo, Instagram, LinkedIn, Pinterest, WordPress, Tumblr, Blogger, Snapchat, Vine, IndieGogo and KickStarted. Marketing Skills, creative strategies, social campaigns, etc.within platforms.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME668614115" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_668614115_1_434789162" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="668614115FNAM1"> </span> <span> </span> <span class="field" id="668614115LNAM1"> CO-CEO, THE "JILL-OF-ALL-TRADES"</span> </div> </div> </div> <div class="section" id="SECTION_RELO668545812" style="padding-top:0px;"> <div class="paragraph firstparagraph" id="PARAGRAPH_668545812_1_434745901" style="padding-top:0px;"> <div class="field singlecolumn" id="668545812FRFM1"> <p align="LEFT"> Willing to relocate closer to the company.</p> </div> </div> </div> <div class="section" id="SECTION_SUMM668545807" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM668545807"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668545807_1_434758056" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="668545807FRFM1"> <p align="LEFT"> Hands-on Producer effective at bringing projects from a concept to a reality. Expert in personnel and project management with a passion for overseeing an entire production of a great idea morphing it into a great, inspiring and entertaining film, short, or music video. </p> </div> </div> </div> <div class="section" id="SECTION_CUST668570583" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CUST668570583"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668570583_1_434764545" style="padding-top:0px;"> <div class="field singlecolumn" id="668570583FRFM1"> <p align="LEFT"> Freelance media production crew member with both on-set and office experience. Extensive experience DSLR's &amp; lighting equipment. </p> <br/> <p align="LEFT"> Talented at creating, producing, supervising and budgeting a diverse range of network and independent productions. Detail-orientated and committed to creating high-quality finished products.</p> <br/> <p align="LEFT"> Skilled editor with a background in Final Cut Pro 7/X and Adobe Software. Experienced in development, production and post-production with a strong sense of grasping visual aesthetics.</p> <br/> <p align="LEFT"> Excels at relationship-building organization and making sound judgment under pressure and within tight deadlines.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR668545809" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR668545809"> Production Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668545809_1_434745892" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD1"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT1"> Co-CEO, The "Jill-of-all-Trades"</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES1" itemprop="description"> <ul> <li> Create budget forms, call sheets, production schedules, find/hire human and material resources, the liaison between production team and client, conduct research for project, department and company, rent/buy production gear and equipment to ensure high-quality shoots.</li> <li> Produce, Edit, Direct, Write and Film digital media content for website, includes Movies, Music Videos, Short-Films, etc.</li> <li> Updates Social Media pages such as YouTube, Facebook, Instagram, and Twitter.</li> <li> Take online courses to better the company such as "Branding &amp; Growing A Following through Social Media".</li> <li> Create unique and inspirational concept videos to brand to target audience (13-35years old).</li> <li> Create and manage the D.R.E.A.M website: www.dreamprods.com</li> <li> Make unique and colorful graphics for website and social media outlets via Photoshop or Illustrator · </li> <li> Organize and produce events, films, shoots, workshops and art showcases, such as D.R.E.A.M theWORKSHOOT Series · </li> <li> Brand D.R.E.A.M's message and purpose as a company · </li> <li> Create a business plan, finding investors, clients, and corporate clientèle.</li> <li> The liaison to anyone and any company who wants to connect with D.R.E.A.M.</li> <li> Train incoming interns and employees</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_2_434799115" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD2"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT2"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT2"> AC &amp; Crew Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES2" itemprop="description"> <ul> <li> Collaborated with team leadership and other key stakeholders on key editing and production decisions.</li> <li> Operator Canon EOS Camera to capture Music Video.</li> <li> Give artistic and visual perspective to capture cinematic purpose and storytelling.</li> <li> Location scouting and storyboarding.</li> <li> Drafted film budgets and monitored expenditures.</li> <li> Set up equipment for production day; lights, camera, music, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_3_434745893" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD3"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT3"> Production Crew Member (Contract-Hire)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES3" itemprop="description"> <ul> <li> Answering and directing phone calls.</li> <li> Picking up and dropping off equipment, payroll documentation, lunch, etc.</li> <li> Maintaining office, craft service, office supplies, assisting the wardrobe crew, the A.D, and Producer.</li> <li> Distributing NDA's and ensuring signature of production crew members.</li> <li> Assistant with the breakdown of the set.</li> <li> Apart of clean up crew.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_4_434745894" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD4"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT4"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT4"> Multimedia Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES4" itemprop="description"> <ul> <li> Film, direct and edit events on campus; Commencements, Conferences, Open House, Convocations, etc.</li> <li> Assist, direct, edit or produce student projects/films/shorts.</li> <li> Scriptwriter and Script Reviser for student films, personal films and off-campus productions Develop pre-productions; storyboards, budget forms, casting calls, and production meetings.</li> <li> The active 1st Production Assistant; organize schedule, delegate work to crewmembers, etc.</li> <li> Assist the MSU Spokesman Newspaper with Media Journalist needs.</li> <li> Manage rental equipment from the DMC.</li> <li> Create digital media for multiple departments on campus.</li> <li> Assist with live taping with MSU's Bear TV.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_5_434745896" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD5"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT5"> 02/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT5"> Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES5" itemprop="description"> <ul> <li> Location scouting for MFIC's Interviews.</li> <li> Transcribe Interviews for MFIC.</li> <li> Assistant Editor on "Real Marylanders Reel Jobs".</li> <li> Gather information on Maryland current film market.</li> <li> Arrange and consolidate workloads to meet deadlines; stress the importance of teamwork.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_6_434745895" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD6"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT6"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT6"> Production Assistant (Temp-Hire)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES6" itemprop="description"> <ul> <li> Handled performance contracts, talent release forms, minor release forms and confidential audition results.</li> <li> Registered potential contestant(s) along with family and friends.</li> <li> File production contracts in Production Office.</li> <li> Load and unload production equipment.</li> <li> Direct traffic and answer questions for 2,000+ contestants.</li> <li> Helped head producers maintain, direct and organize contestants into in audition room.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545809_7_434745897" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="668545809JSTD7"> 01/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="668545809EDDT7"> 09/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="668545809JTIT7"> Production Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="668545809COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="668545809JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545809JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="668545809JDES7" itemprop="description"> <ul> <li> Support the development and production of SpiceRack Productions Inc.</li> <li> Help create and design website.</li> <li> Conduct script breakdown and contribute to script/treatment changes.</li> <li> Research topics for proposals; help organize show, funding and equipment for producers and talent.</li> <li> Manage and direct SpiceRack's social media network such as Twitter, Facebook, Tumblr, Instagram, etc.</li> <li> Accompany staff and crew on remote shoots when possible.</li> <li> Assist producers as assigned.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC668545810" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC668545810"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668545810_1_434745899" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="668545810GRYR1"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="668545810DGRE1" itemprop="name"> Bachelor of Fine Arts</span> <span> : </span> <span class="programline" id="668545810STUY1"> Film/TV Production &amp; ScreenWriting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="668545810SCHO1" itemprop="name"> Morgan State University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="668545810SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545810SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="668545810SCNT1"> USA</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="668545810GRPA1"> GPA: 3.7</span> </span> <span class="paddedline"> <span class="field" id="668545810FRFM1"> <p align="LEFT"> GPA: 3.7</p> <p align="LEFT"> Magna Cum Laude Honors Graduate</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_668545810_2_434745898" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="668545810GRYR2"> 2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="668545810DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="668545810STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="668545810SCHO2" itemprop="name"> Colony High School</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="668545810SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="668545810SSTA2"> State</span> <span class="joblocation jobstate" id="668545810SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="668545810FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG668545813" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG668545813"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668545813_1_434745902" style="padding-top:0px;"> <div class="field singlecolumn" id="668545813FRFM1"> <p align="LEFT"> Beginner in Spanish and Chinese (Mandarin).</p> </div> </div> </div> <div class="section" id="SECTION_SKLL668545815" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL668545815"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_668545815_1_434745904" style="padding-top:0px;"> <div class="field singlecolumn" id="668545815FRFM1"> <p align="LEFT"> -Mac and PC User. </p> <p align="LEFT"> -Experienced with Canon EOS and other DSLR camera operating systems<font>  </font> </p> <p> </p> <p align="LEFT"> <font> -Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Publisher), Adobe (Photoshop, Premiere, Illustrator, and Lightroom) and expert in Final Cut Pro X. </font> </p> <p align="LEFT"> <font> -Expert in Social Media Outlets: Twitter, Facebook, Vimeo, Instagram, LinkedIn, Pinterest, WordPress, Tumblr, Blogger, Snapchat, Vine, IndieGogo and KickStarted. Marketing Skills, creative strategies, social campaigns, etc.within platforms.</font> </p> </div> </div> </div> </div>

DIGITAL-MEDIA

COMMUNICATIONS SPECIALIST Professional Summary Five years of experience in Communications & Social Media, with a strong visual sense and creativity, excellent writing skills, and the ability to organize and manage teams and projects. Familiar and skilled with MS Office and Adobe Creative Suite 6; able to learn new programs. Skills Adobe Creative Suite 6, Microsoft Office, Windows applications, Multimedia production, Public relations, Media relations, Social media managing, Exceptional listener, Analytical/Research skill, Computer/Technical literacy, Flexibility/Adaptability/Managing multiple priorities, Leadership/Management skills, Multicultural Sensitivity/Awareness, Problem-Solving, Reasoning, Creativity, Teamwork. Experience 05/2014 to 05/2016 Communications Specialist Company Name － City , State Created and managed several different social media outlets; including Facebook, Flickr, Google Plus, Hootsuite, Instagram, Pinterest and Twitter. Successfully grew the company's online media presence by more than %600. Organized, presented, and initiated a PR plan for Kind 10K. Filmed, edited, and uploaded several videos. Led groups for food processing, composting, and packaging. 01/2014 to 01/2016 Multimedia Production Coordinator Company Name － City , State Multimedia production and slideshow utilizing Mac and Windows applications. Configure pictures/videos for proper slideshow presentation. In depth knowledge of Microsoft Office and Microsoft Office for Mac. Created several projects using PowerPoint and Excel applications. Design, built, maintain, and setup server with multi-operating system. Provide service and support to staff/students with computer issues during production events. 01/2014 to 12/2015 Graphics & Photojournalism Company Name － City , State Managed and worked with Adobe Creative Suite 6; including Adobe Bridge, Dreamweaver, Illustrator, InDesign, Photoshop, and Premiere Pro. Created several designs for Montreat College, as well as a portfolio of photojournalistic photos. 08/2013 to 01/2016 Digital Media Production & Film Production Company Name － City , State Filmed several short movies as well as how to correctly film shots. Learned how to storyboard, setup actors, scripts, and shot locations. Have an understanding of iMovie, Final Cut Pro, Windows Movie Maker. Created several recruitment videos for high school football players. 04/2013 to 08/2014 Editor of Whetstone (College Newspaper) Company Name － City , State Managed a team of 4 to 7 reporters, 2 to 3 copy editors, and layout designer. Worked closely with copy editors and layout designer to resolve layout issues, and grammatical errors. Planned, coordinated, and implemented meetings and due dates. Personally wrote several articles; including sports, business, and breaking news. Collaborated with the President of the college, SGA (Student Government Association), and other colleges. Setup and manage social media accounts; including WordPress, Twitter, Facebook, and Instagram. 08/2012 to 12/2014 Business Manager of Whetstone (College Newspaper) Company Name － City , State Achieved numerous advertisements for Whetstone. Money managed and took care of receipts and bills. Education May 2016 Bachelor of Science : Communication Journalism Montreat College － City , State

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME829240173" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_829240173_1_539990093" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="829240173FNAM1"> </span> <span> </span> <span class="field" id="829240173LNAM1"> COMMUNICATIONS SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM829240177" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM829240177"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_829240177_1_539990107" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="829240177FRFM1"> Five years of experience in Communications &amp; Social Media, with a strong visual sense and creativity, excellent writing skills, and the ability to organize and manage teams and projects. Familiar and skilled with MS Office and Adobe Creative Suite 6; able to learn new programs.</div> </div> </div> <div class="section" id="SECTION_HILT829284363" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL829240178" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL829240178"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_829240178_1_539990108" style="padding-top:0px;"> <div class="field singlecolumn" id="829240178FRFM1"> Adobe Creative Suite 6, Microsoft Office, Windows applications, Multimedia production, Public relations, Media relations, Social media managing, Exceptional listener, Analytical/Research skill, Computer/Technical literacy, Flexibility/Adaptability/Managing multiple priorities, Leadership/Management skills, Multicultural Sensitivity/Awareness, Problem-Solving, Reasoning, Creativity, Teamwork.</div> </div> </div> <div class="section" id="SECTION_EXPR829240175" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR829240175"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_829240175_1_539990103" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD1"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT1"> 05/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT1"> Communications Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES1" itemprop="description"> <ul> <li> Created and managed several different social media outlets; including Facebook, Flickr, Google Plus, Hootsuite, Instagram, Pinterest and Twitter.</li> <li> Successfully grew the company's online media presence by more than %600.</li> <li> Organized, presented, and initiated a PR plan for Kind 10K.</li> <li> Filmed, edited, and uploaded several videos.</li> <li> Led groups for food processing, composting, and packaging.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_829240175_2_539990099" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT2"> 01/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT2"> Multimedia Production Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES2" itemprop="description"> <ul> <li> Multimedia production and slideshow utilizing Mac and Windows applications.</li> <li> Configure pictures/videos for proper slideshow presentation.</li> <li> In depth knowledge of Microsoft Office and Microsoft Office for Mac.</li> <li> Created several projects using PowerPoint and Excel applications.</li> <li> Design, built, maintain, and setup server with multi-operating system.</li> <li> Provide service and support to staff/students with computer issues during production events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_829240175_3_539990101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD3"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT3"> 12/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT3"> Graphics &amp; Photojournalism</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES3" itemprop="description"> <ul> <li> Managed and worked with Adobe Creative Suite 6; including Adobe Bridge, Dreamweaver, Illustrator, InDesign, Photoshop, and Premiere Pro.</li> <li> Created several designs for Montreat College, as well as a portfolio of photojournalistic photos.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_829240175_4_539990102" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD4"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT4"> 01/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT4"> Digital Media Production &amp; Film Production</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES4" itemprop="description"> <ul> <li> Filmed several short movies as well as how to correctly film shots.</li> <li> Learned how to storyboard, setup actors, scripts, and shot locations.</li> <li> Have an understanding of iMovie, Final Cut Pro, Windows Movie Maker.</li> <li> Created several recruitment videos for high school football players.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_829240175_5_539990097" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD5"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT5"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT5"> Editor of Whetstone (College Newspaper)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES5" itemprop="description"> <ul> <li> Managed a team of 4 to 7 reporters, 2 to 3 copy editors, and layout designer.</li> <li> Worked closely with copy editors and layout designer to resolve layout issues, and grammatical errors.</li> <li> Planned, coordinated, and implemented meetings and due dates.</li> <li> Personally wrote several articles; including sports, business, and breaking news.</li> <li> Collaborated with the President of the college, SGA (Student Government Association), and other colleges.</li> <li> Setup and manage social media accounts; including WordPress, Twitter, Facebook, and Instagram.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_829240175_6_539990096" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="829240175JSTD6"> 08/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="829240175EDDT6"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="829240175JTIT6"> Business Manager of Whetstone (College Newspaper)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="829240175COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="829240175JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240175JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="829240175JDES6" itemprop="description"> <ul> <li> Achieved numerous advertisements for Whetstone.</li> <li> Money managed and took care of receipts and bills.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC829240176" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC829240176"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_829240176_1_539990105" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="829240176GRYR1"> May 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="829240176DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="829240176STUY1"> Communication Journalism</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="829240176SCHO1" itemprop="name"> Montreat College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="829240176SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="829240176SSTA1"> State</span> <span class="joblocation jobstate" id="829240176SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="829240176FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL829284364" style="padding-top:0px;"> </div> </div>

DIGITAL-MEDIA

SENIOR DIRECTOR, PRODUCT MANAGEMENT Career Overview For twenty years, I've done product management, product marketing, and business development in organizations from early stage start-up to large, publicly traded companies. Common in every role at every company is finding success through a laser-like focus on the business needs of customers. With over a decade of online media experience, I remain fascinated by the intersection of media creation, distribution, consumption, and monetization. The revolution is still in the early stages, and increasing consumer control over what they watch and listen to will have broad-ranging impact over who makes money in this ecosystem, and how. Planning and building the enabling technologies is what I love. Qualifications Strong analytical skills Excellent problem solving skills Knowledge of streaming video platforms Customer Needs and Requirements Management Shipping quality software on time Work Experience Senior Director, Product Management Aug 2013 to Current Company Name － City , State ReverbNation is the leading online platform for independent musicians, where emerging  Artists build their careers through online marketing tools and industry opportunities. Led team of product managers, designers, and QA testers   Managed, designed, and released first-ever mobile responsive version of the product  Conducted extensive user testing on multiple iterations  Analyzed key performance indicators to drive new opportunities and identify product problems VP, Digital Media Solutions Jul 2012 to Jul 2013 Company Name － City , State Brightcove (NASDAQ: BCOV) makes the leading Online Video Platform, powering the internet video efforts of major media companies, marketers, enterprises, and institutions. Delivering over a billion videos a month, Brightcove's mission is to publish and distribute the world's professional media. As VP of Media Solutions, I developed and executed upon a strategic vision aimed specifically at delivering solutions for media companies across all verticals: cable and broadcast networks, TV operators, film studios, music labels, newspapers, magazines, and pure digital properties. Developed media segmentation and marketing map to define target market, buyer personas, prospect needs, and core messaging. Created industry-specific solutions combining partner technologies, Brightcove services, and core product to address requirements as varied as mobile advertising, live ad insertion, and connected TV apps. Worked closely with CTO and VP of Product to research and prioritize product and partner features. Collaborated with senior sales to develop winning pitches and proposals. Consulted with customers to evaluate current practices and advise on areas of technical and business improvement. Designed and executed industry event presence including solution messaging, product demos, and presentations. Authored white papers, blog posts, contributed articles, and industry presentations. Crafted media strategy track for the company's annual user conference, Brightcove PLAY, including presenting and moderating relevant sessions. Director, Technology Partnerships Jan 2009 to Jun 2012 Company Name － City , State As creator of the dominant Online Video Platform, Brightcove's value to customers is intertwined with the ability for other technologies to build on top of it. Working with various internal stakeholders and a small team, I created and implemented Brightcove's Technology Partner program, which currently boasts over 200 participants across more than a dozen categories. Designed, built, and implemented Brightcove's Technology Partner program. Recruited more than 60 partners across eight categories for program launch. Developed legal, business, and technical framework for managing partnerships. Negotiated strategic partner deals to drive customer value, partner value, and revenue to Brightcove. Implemented processes for partner onboarding, management, and prioritization. Introduced key partners into customer accounts to solve specific business needs. Director, Ad Products Oct 2006 to Dec 2008 Company Name － City , State I joined Brightcove to bring discipline to the product development and release process and to run all aspects of Brightcove's video advertising ecosystem, from product features to industry partnerships to our nascent video ad network. Designed, specified, and prioritized all advertising-related features for development team to build. Conducted customer visits, interviews, and usability studies for feature development and prioritization. Introduced Scrum as a development framework, leading to a more reliable and repeatable software release schedule. Collaborated with sales, account management, customer support, and other stakeholders to establish product priorities and communicate product status. Developed technical partnerships and business relationships with more than a dozen leading companies in the online ad industry. Co-authored the IAB's Digital Video Overview and VAST specification documents; Digital Video committee member. Built and managed a network of several hundred long-tail video publishers. Managed all ad inventory and ad buys from agencies and networks; built and executed a publisher payment process. Vice President, Product Apr 2006 to Oct 2006 Company Name － City , State eDataSource is an email analytics firm, providing competitive intelligence for brand marketers, ad agencies, email service providers, and affiliate marketers. I joined the company as part of an angel investment round to run the product team and develop market presence. Developed a brand identity for the company, used in web marketing, email marketing, trade shows, and conferences. Conducted dozens of research interviews with customers and prospects to identify and prioritize new features. Worked closely with the small development team to turn customer needs into deliverable products. Investigated, identified, and implemented process changes to improve manual labor efficiency by more than 300%. Director of Products Mar 2003 to Apr 2006 Company Name － City , State Viewpoint created digital marketing technologies, including a rich media ad server used advertisers and agencies worldwide. The company was acquired by DG Fast Channel in 2008. As Product Director, I was responsible for defining product direction and positioning, writing specifications, setting development priorities, and leading the development teams.  Also under my purview were training, support, and documentation. Brought to market Viewpoint's first commercial software product, a SaaS platform for rich media advertising development and deployment. Created standard ad format templates and operationalized building, testing, and deploying ads. Managed a team of more than 20 product managers, designers, developers, QA engineers, and technical writers. Successfully integrated the Unicast team and products, delivering a new combined product within months of the acquisition. Evaluated and selected third party vendors for ad serving redundancy and scalability. Migrated development from a ÒwaterfallÓ process that delivered one release every nine months to an agile process using Scrum, releasing three significant updates within the first five months. Built a support escalation process to address internal support needs in addition to client SLAs. Maintained technical and business relationships with key partners, including AOL, Adobe, and DoubleClick. Director, Product Marketing Jan 2000 to Feb 2003 Company Name － City , State As Marketing Director, responsibilities spanned all aspects of product success, including product and market definition, value proposition, pricing, lead generation and tracking, event management, communications, and press/public relations. Required working closely with every functional division, including Sales, Engineering, Production, Legal, Finance, and the Executive team. Managed a staff of seven and a budget of approximately $5 million. Developed Viewpoint's first suite of advertising products, formats, and specifications. Successfully deployed first online advertising campaigns using Viewpoint technology. Managed technical, marketing, and sales relationships with Viewpoint's largest client, AOL, to develop new advertising products, implement promotional programs, and present solutions to AOL sales teams and clients. Built solutions for high-profile clients and agencies, including AOL, Coca Cola, American Express, NBC, Kellogg's, Norelco, Digitas, StarcomIP, BBDO, and Tribal DDB. Product Manager Sep 1997 to Jan 2000 Company Name － City , State Softimage, acquired by Microsoft in 1994 and then sold to Avid in 1998, created award- winning professional 3D animation software for the film, broadcast, and games industries. Designed and implemented a strategy for a mature product facing many new competitors, including price restructuring, strategic third party relationships, direct mail campaigns, and redefined product position. Crafted product demonstrations in conjunction with field sales and demo artists. Wrote and edited copy for brochures, press releases, web content, reseller sales guides, trade shows, and all internal and external product-oriented communications. Worked closely with R&D to prioritize features and drive the development schedule to many successful, on-time releases. Coordinated cross-departmental efforts for two major product releases, including engineering, quality assurance, documentation, packaging and manufacturing, order administration, marketing communications, and public relations. Director, 3D Products Jan 1991 to Jun 1997 Company Name － City , State Specular created one of the first professional Mac-and Windows-based 3D modeling, animation, and rendering systems used by broadcasters, special effects houses, and graphic artists worldwide. Specular grew to about 40 people and $12 million in annual revenue before being acquired by a larger competitor. As the seventh employee of this cutting-edge startup, I was involved with developing nearly every aspect of the company, including building teams and processes for technical support and customer service, quality assurance, product management, product marketing, and marketing communications. Education and Training International Affairs New School University － City , State Course work toward a degree in International Affairs Bachelor of Arts , Behavioral Sciences 2003 Concordia College － City , State GPA: Summa Cum Laude GPA: 4.0 Behavioral Sciences, Summa Cum Laude, GPA: 4.0 Computer Science and Computer Graphics and Animation Hampshire College － City , State Concentration in Computer Science and Computer Graphics and Animation Skills Digital Video, Online Advertising,  

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME740673221" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_740673221_1_479887147" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="740673221FNAM1"> </span> <span> </span> <span class="field" id="740673221LNAM1"> SENIOR DIRECTOR, PRODUCT MANAGEMENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM740673226" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM740673226"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_740673226_1_479887164" style="padding-top:0px;"> <div class="field singlecolumn" id="740673226FRFM1"> For twenty years, I've done product management, product marketing, and business development in organizations from early stage start-up to large, publicly traded companies. Common in every role at every company is finding success through a laser-like focus on the business needs of customers. With over a decade of online media experience, I remain fascinated by the intersection of media creation, distribution, consumption, and monetization. The revolution is still in the early stages, and increasing consumer control over what they watch and listen to will have broad-ranging impact over who makes money in this ecosystem, and how. Planning and building the enabling technologies is what I love. </div> </div> </div> <div class="section" id="SECTION_HILT740673228" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT740673228"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_740673228_1_479892080" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="740673228SKC11"> <ul> <li class=""> Strong analytical skills</li> <li class=""> Excellent problem solving skills</li> <li class=""> Knowledge of streaming video platforms</li> </ul> </td> <td class="field twocol_2" id="740673228SKC21"> <ul> <li class=""> Customer Needs and Requirements Management</li> <li class=""> Shipping quality software on time</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM740673539" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR740673223" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR740673223"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_740673223_1_479887149" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT1"> Senior Director, Product Management</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD1"> Aug 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES1" itemprop="description"> <p> ReverbNation is the leading online platform for independent musicians, where emerging <span style="line-height: 1.5;"> Artists build their careers through online marketing tools and industry opportunities.</span> </p> <ul> <li> Led team of product managers, designers, and QA testers  </li> <li> Managed, designed, and released first-ever mobile responsive version of the product </li> <li> Conducted extensive user testing on multiple iterations </li> <li> Analyzed key performance indicators to drive new opportunities and identify product problems</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_2_479887151" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT2"> VP, Digital Media Solutions</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD2"> Jul 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT2"> Jul 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES2" itemprop="description"> <ul> <li> Brightcove (NASDAQ: BCOV) makes the leading Online Video Platform, powering the internet video efforts of major media companies, marketers, enterprises, and institutions.</li> <li> Delivering over a billion videos a month, Brightcove's mission is to publish and distribute the world's professional media.</li> <li> As VP of Media Solutions, I developed and executed upon a strategic vision aimed specifically at delivering solutions for media companies across all verticals: cable and broadcast networks, TV operators, film studios, music labels, newspapers, magazines, and pure digital properties.</li> <li> Developed media segmentation and marketing map to define target market, buyer personas, prospect needs, and core messaging.</li> <li> Created industry-specific solutions combining partner technologies, Brightcove services, and core product to address requirements as varied as mobile advertising, live ad insertion, and connected TV apps.</li> <li> Worked closely with CTO and VP of Product to research and prioritize product and partner features.</li> <li> Collaborated with senior sales to develop winning pitches and proposals.</li> <li> Consulted with customers to evaluate current practices and advise on areas of technical and business improvement.</li> <li> Designed and executed industry event presence including solution messaging, product demos, and presentations.</li> <li> Authored white papers, blog posts, contributed articles, and industry presentations.</li> <li> Crafted media strategy track for the company's annual user conference, Brightcove PLAY, including presenting and moderating relevant sessions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_3_479887152" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT3"> Director, Technology Partnerships</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD3"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT3"> Jun 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES3" itemprop="description"> <ul> <li> As creator of the dominant Online Video Platform, Brightcove's value to customers is intertwined with the ability for other technologies to build on top of it.</li> <li> Working with various internal stakeholders and a small team, I created and implemented Brightcove's Technology Partner program, which currently boasts over 200 participants across more than a dozen categories.</li> <li> Designed, built, and implemented Brightcove's Technology Partner program.</li> <li> Recruited more than 60 partners across eight categories for program launch.</li> <li> Developed legal, business, and technical framework for managing partnerships.</li> <li> Negotiated strategic partner deals to drive customer value, partner value, and revenue to Brightcove.</li> <li> Implemented processes for partner onboarding, management, and prioritization.</li> <li> Introduced key partners into customer accounts to solve specific business needs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_4_479887153" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT4"> Director, Ad Products</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD4"> Oct 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT4"> Dec 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES4" itemprop="description"> <ul> <li> I joined Brightcove to bring discipline to the product development and release process and to run all aspects of Brightcove's video advertising ecosystem, from product features to industry partnerships to our nascent video ad network.</li> <li> Designed, specified, and prioritized all advertising-related features for development team to build.</li> <li> Conducted customer visits, interviews, and usability studies for feature development and prioritization.</li> <li> Introduced Scrum as a development framework, leading to a more reliable and repeatable software release schedule.</li> <li> Collaborated with sales, account management, customer support, and other stakeholders to establish product priorities and communicate product status.</li> <li> Developed technical partnerships and business relationships with more than a dozen leading companies in the online ad industry.</li> <li> Co-authored the IAB's Digital Video Overview and VAST specification documents; Digital Video committee member.</li> <li> Built and managed a network of several hundred long-tail video publishers.</li> <li> Managed all ad inventory and ad buys from agencies and networks; built and executed a publisher payment process.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_5_479887155" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT5"> Vice President, Product</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD5"> Apr 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT5"> Oct 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES5" itemprop="description"> <ul> <li> eDataSource is an email analytics firm, providing competitive intelligence for brand marketers, ad agencies, email service providers, and affiliate marketers.</li> <li> I joined the company as part of an angel investment round to run the product team and develop market presence.</li> <li> Developed a brand identity for the company, used in web marketing, email marketing, trade shows, and conferences.</li> <li> Conducted dozens of research interviews with customers and prospects to identify and prioritize new features.</li> <li> Worked closely with the small development team to turn customer needs into deliverable products.</li> <li> Investigated, identified, and implemented process changes to improve manual labor efficiency by more than 300%.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_6_479887156" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT6"> Director of Products</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD6"> Mar 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT6"> Apr 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES6" itemprop="description"> <p> Viewpoint created digital marketing technologies, including a rich media ad server used advertisers and agencies worldwide. The company was acquired by DG Fast Channel in 2008.</p> <p> As Product Director, I was responsible for defining product direction and positioning, writing specifications, setting development priorities, and leading the development teams. <span style="line-height: 1.5;"> Also under my purview were training, support, and documentation.</span> </p> <ul> <li> Brought to market Viewpoint's first commercial software product, a SaaS platform for rich media advertising development and deployment.</li> <li> Created standard ad format templates and operationalized building, testing, and deploying ads.</li> <li> Managed a team of more than 20 product managers, designers, developers, QA engineers, and technical writers.</li> <li> Successfully integrated the Unicast team and products, delivering a new combined product within months of the acquisition.</li> <li> Evaluated and selected third party vendors for ad serving redundancy and scalability.</li> <li> Migrated development from a ÒwaterfallÓ process that delivered one release every nine months to an agile process using Scrum, releasing three significant updates within the first five months.</li> <li> Built a support escalation process to address internal support needs in addition to client SLAs.</li> <li> Maintained technical and business relationships with key partners, including AOL, Adobe, and DoubleClick.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_7_479887157" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT7"> Director, Product Marketing</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD7"> Jan 2000</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT7"> Feb 2003</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES7" itemprop="description"> <p> As Marketing Director, responsibilities spanned all aspects of product success, including product and market definition, value proposition, pricing, lead generation and tracking, event management, communications, and press/public relations.</p> <ul> <li> Required working closely with every functional division, including Sales, Engineering, Production, Legal, Finance, and the Executive team.</li> <li> Managed a staff of seven and a budget of approximately $5 million.</li> <li> Developed Viewpoint's first suite of advertising products, formats, and specifications.</li> <li> Successfully deployed first online advertising campaigns using Viewpoint technology.</li> <li> Managed technical, marketing, and sales relationships with Viewpoint's largest client, AOL, to develop new advertising products, implement promotional programs, and present solutions to AOL sales teams and clients.</li> <li> Built solutions for high-profile clients and agencies, including AOL, Coca Cola, American Express, NBC, Kellogg's, Norelco, Digitas, StarcomIP, BBDO, and Tribal DDB.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_8_479887158" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT8"> Product Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD8"> Sep 1997</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT8"> Jan 2000</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES8" itemprop="description"> <p> Softimage, acquired by Microsoft in 1994 and then sold to Avid in 1998, created award- winning professional 3D animation software for the film, broadcast, and games industries.</p> <ul> <li> Designed and implemented a strategy for a mature product facing many new competitors, including price restructuring, strategic third party relationships, direct mail campaigns, and redefined product position.</li> <li> Crafted product demonstrations in conjunction with field sales and demo artists.</li> <li> Wrote and edited copy for brochures, press releases, web content, reseller sales guides, trade shows, and all internal and external product-oriented communications.</li> <li> Worked closely with R&amp;D to prioritize features and drive the development schedule to many successful, on-time releases.</li> <li> Coordinated cross-departmental efforts for two major product releases, including engineering, quality assurance, documentation, packaging and manufacturing, order administration, marketing communications, and public relations.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673223_9_479887159" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="740673223JTIT9"> Director, 3D Products</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="740673223JSTD9"> Jan 1991</span> <span> to </span> <span class="jobdates" format="%b %Y" id="740673223EDDT9"> Jun 1997</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="740673223COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="740673223JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673223JSTA9" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="740673223JDES9" itemprop="description"> <p> Specular created one of the first professional Mac-and Windows-based 3D modeling, animation, and rendering systems used by broadcasters, special effects houses, and graphic artists worldwide.</p> <ul> <li> Specular grew to about 40 people and $12 million in annual revenue before being acquired by a larger competitor.</li> <li> As the seventh employee of this cutting-edge startup, I was involved with developing nearly every aspect of the company, including building teams and processes for technical support and customer service, quality assurance, product management, product marketing, and marketing communications.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC740673225" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC740673225"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_740673225_1_479887160" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="740673225DGRE1" itemprop="name"> </span> <span class="programline" id="740673225STUY1"> International Affairs</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="740673225SCHO1" itemprop="name"> New School University</span> <span> － </span> <span class="joblocation jobcity" id="740673225SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673225SSTA1"> State</span> <span class="joblocation jobstate" id="740673225SCNT1"> </span> </span> <span class="field" id="740673225FRFM1"> Course work toward a degree in International Affairs</span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673225_2_479887162" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="740673225DGRE2" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="740673225STUY2"> Behavioral Sciences</span> <span class="datesWrapper"> <span class="jobdates" id="740673225GRYR2"> 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="740673225SCHO2" itemprop="name"> Concordia College</span> <span> － </span> <span class="joblocation jobcity" id="740673225SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673225SSTA2"> State</span> <span class="joblocation jobstate" id="740673225SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="740673225GRPA2"> Summa Cum Laude GPA: 4.0</span> </span> <span class="field" id="740673225FRFM2"> Behavioral Sciences, Summa Cum Laude, GPA: 4.0</span> </div> </div> <div class="paragraph" id="PARAGRAPH_740673225_3_479887163" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="740673225DGRE3" itemprop="name"> </span> <span class="programline" id="740673225STUY3"> Computer Science and Computer Graphics and Animation</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="740673225SCHO3" itemprop="name"> Hampshire College</span> <span> － </span> <span class="joblocation jobcity" id="740673225SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="740673225SSTA3"> State</span> <span class="joblocation jobstate" id="740673225SCNT3"> </span> </span> <span class="field" id="740673225FRFM3"> Concentration in Computer Science and Computer Graphics and Animation</span> </div> </div> </div> <div class="section" id="SECTION_SKLL740673227" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL740673227"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_740673227_1_479887165" style="padding-top:0px;"> <div class="field singlecolumn" id="740673227FRFM1"> <div> Digital Video, Online Advertising,  </div> </div> </div> </div> </div>

DIGITAL-MEDIA

CHIEF SYSTEM ARCHITECT, SVP SYSTEM INTEGRATION Executive Profile Over 25 years technical experience with software, hardware , manufacturing, OEM, product development, project management integration, professional in many different industries: software, hardware, hybrid systems, storage and backup systems, media delivery systems, AV systems, semiconductor, advertising, IPTV/OTT, broadcast systems, commercial and industrial video systems, post production systems, security systems, contract manufacturing, OEM manufacturing, and TV design and manufacturing. My vast experience in different vertical markets, and different product types allows me to have the ability to work within any industry and be extremely effective for virtually any type of product, service, or system on a global scale. Executive, director and manger for many prominent technology companies has given me a unique and deeply diversified background. All of this culminates into one of the most extensive technical and business development related backgrounds for any marketplace, service or product type. Along with the experience, comes long-standing relationships with top executives and key decision makers within the Fortune 500 companies, enterprise companies, Telco/CSP/Mobile service providers/operators, cable and satellite operators, advertising agencies, International Governments, Government Ministries (communication, broadcast, and mobile), education, healthcare, research, entertainment , aerospace, and technology companies on a global scale. My work has resulted in the generation of billions in revenue across my career. Technical Experience:   I have been designing and deploying medium to large scale digital media delivery systems/networks for the past 20 years from private companies to countrywide Government driven deployments. I have held titles such as CDO (Chief Digital Officer), CSO (Chief Strategy Officer), and CTO. I have, 20+ years experience in designing, architecting, integrating, deploying and managing a wide variety of software, hardware, SaaS and Cloud systems as well as various hybrid solutions. I have extensive product manufacturing, SKD, contract manufacturing, product design and management, project management, as well as implementing developer programs on a global scale. Expert knowledge in both hardware and software based solutions, as well as end-to-end fully integrated solutions. Industry recognized expert in system architecture and design, including cloud based systems, as well as storage and backup systems. I have built technical teams on a global scale for system integration, field technical support, technical support, and professional services. All of my experience is very HANDS ON experience. I have a tremendous, unmatched passion for it, and I am always hands on in every system I design. I stay extremely current on all new technology, even new technology that has not been introduced into the market yet. An added benefit to living in Silicon Valley Skill Highlights Project timeline management Product development Video Integration expert Troubleshooting proficiency Patient and diligent Vast technical knowledge Network asset management Project management Strong collaborative skills Capacity and scalability planning Optimizing and performance tuning Testing Excellent problem solving skills Customer needs assessment Extensive knowledge of streaming video platforms Vast technical knowledge Patient and diligent Troubleshooting proficiency Encoding expert Digital content delivery system expert IPTV/OTT expert Broadcast Systems expert Storage systems expert Media Server expert DHCP/DNS Ethernet and Firewall proficient Accomplished with mobile devices 3 screen delivery expert Hardware and Software systems for content creation, contribution and distribution expert content management system Core Accomplishments Designed and deployed some of the largest IPTV and OTT systems worldwide personally designed and deployed many major countrywide broadcast system internationally Considered one of the foremost experts in video/digital media based delivery systems 7 Time Emmy Award winner 4 for technological achievement Professional Experience Chief System Architect, SVP System Integration June 2009 to Current Company Name － City , State SVP System Integration, and Chief System Architect,. Hardware systems for digital media delivery. Responsibilities included building of all international integration, and technical support organizations. I personally handled all significant RFP responses for all major projects. Helped the company transition from a box seller into a solution selling organization, adding a full global system integration team. As Chief System Architect, I design all IPTV, Cable, OTT, DVB-T/T2, DVB-S/S2/DTH, MPLS, Mobile TV, Cloud Video and associated backup system on a global basis. My technical expertise creates an environment of confidence with my clients as they know I truly understand their needs and requirements. I oversee the design, deployment, and cut-over/handover of these systems to the clients worldwide. Many of these systems are nationwide deployments. I opened 17 offices globally for system integration and support. Further responsibilities, milestones and accomplishments upon request, as I am still an employee of Telairity. Chief System Architect, Digital Media and Entertainment Group March 2009 to June 2011 Company Name － City , State Responsible to chart the course and drive the company's global DME (Digital Media and Entertainment) practice to enterprise clients (Fortune 100-500), CSP (Telcos), and other related vertical markets specific to digital media strategies and solutions. Responsible for all system designs, product designs, system architecture, and the ultimate deployment of large scale IPTV/, OTT, and other related digital media based system with such clients as Alcatel, Cisco, Scientific Atlanta, Yahoo, QUALCOMM, NTT and many others. CTO January 2007 to September 2009 Company Name － City , State One of the original 4 founders who started ZillionTV. As acting CTO, designed the entire IPTV/VOD/MobileTV delivery architecture, interactivity, motion based UI, advertising system, plus innovative customer features such as getting paid to watch TV, with industry unique and patented advertising program, system functionality and services. Awarded 5 patents and 7 pending on all of the above technology. Executed global developer program, and evangelization strategy for mobile TV (IOS, Android, etc). Additionally, directly under me were sales, strategic partnerships, business development, ad sales, Telco/CSP network operator contracting, and content acquisition and ingest. Company was sold. EVP Operations, and EVP/GM of Engineering, Television Design Center. January 2004 to January 2007 Company Name － City , State EVP Operations, and EVP/GM of Engineering, Television Design Center. As EVP, Established China engineering, manufacturing, operations, of the world's largest TV design and integration engineering center in ShenZhen China. I established from scratch an entire operation in China for the design, engineering and manufacturing of LCD Televisions and other related business and consumer display and playback devices. Additionally, I was responsible for all manufacturing, project and product management, design, design engineering, new technology development, operations, technical support and integration/engineering technical services for Japan and Korea consumer electronics companies. Representing and managing global CE brands for the design and manufacturing and sale of LCD TVs, HDTVs, CE devices, and various vertical multimedia markets. Managed a global team over 500 people including sales, engineers, project and program managers, QA, manufacturing, manufacturing support, and technical support services. CE brands/enterprise clients represented included: Samsung , LG, Sony, Matsushita, Mitsubishi, Sharp, Sanyo, Panasonic, Posdata, Rifatron, Hitachi, Hyundai and many others for TV, Monitors, digital displays, IFE, Security, DVRs and HD large format, LED display technology. Established and built both manufacturing management, and engineering teams for the leading CE manufacturers, OEM manufacturers and contract manufacturers in China. Customers included TCL/TTE, Konka, HiSense, Jizhou, Skyworth, Lenovo, UT Starcom, Haier, Great Wall, Innolux, TPV, YDF, Xoceco, SVA, Founder, and many other Tier 1, 2 , and 3 manufacturers. Won significant engineering contracts with companies such as: Thales In-Flight entertainment systems, Samsung, Celestica, Alphameric, Vestel, Beko, and Grundig, Hyundai, Sony, Samsung, LG, Matsushita, Sharp, Sanyo, and Hitachi for TV, specialized monitor, and many other consumer and industrial electronic products. EVP Worldwide System Integration and Professional Services. January 2003 to January 2004 Company Name － City , State EVP Worldwide System Integration and Professional Services. MPEG4-H.264 End-to-Platform. Created global integration, deployment and field support operations for large enterprise clients, CSPs, digital media companies, and the Chinese Government. Primary engineering efforts for DG2L encoders, Set Top Boxes and content creation tools and solutions for IPTV, education, healthcare online and Digital Cinema. Responsible for a new revenue base of $75M in both product and managed services. Managed a global team of sales engineers, and project managers. Established MPEG4 developer operations with global staff to evangelize MPEG across all delivery methods (Cable, Terrestrial, Satelitte and Mobile), and technical support offices in China, Japan and India. Closed the Largest IPTV contract in China with SARFT, China Telecom, and China Netcom. VP Global Professional Services, Integration and Technical Services January 2000 to January 2003 Company Name － City , State IVAST specializes in end-to-end, interactive content delivery systems utilizing MPEG-4 and H.264 solutions, for content creation, delivery and playback over IP, QAM, DVB, Wireless, Mobile, and Satellite to multiple playback devices. Responsibility included product development, field engineering, system engineering, and managed services. Managed a global team of sales engineers, program and project managers, and global developer network including worldwide evangalists and developers. Built the entire global extended sales support department including: field engineering operations, technical support, and professional services engineering departments. Established the system integration department for large scale enterprise SIs such as EDS, IBM Global and Accenture. Closed revenue generating professional services contracts with such strategic clients as: Philips, Sony, Samsung, Yahoo, Pioneer, Panasonic, Intel, NIST, Matsushita, Fuji/Xerox, Cisco, @Home Japan, NTT Comm., NTT East, China Telecom, China Unicom, NHK, Teleman, Daikin, Hunan Government, Charter Communications, Kao Cosmetics, Dai Nippon Printing (DNP), Dentsu International, Shobi University, B & H, Dazzle, Broadfield, China Education TV, Sony, Beijing Dawning Computer, NASA, Belo, PAX, and Turner Broadcasting, to name a few. Created technology integration teams responsible for integration of core IP technology, SDK's and development platform for Mobile Phones, Set Top Boxes, Content Creation Tools, and Encoding devices. Clients include: Philips, Sharp, Toshiba, Sony, Daikin, Savaje, Nokia, and CTC. Negotiated and closed revenue generating integration contracts which enabled DSP and CE hardware manufacturer to embed iVAST MPEG-4 technology into devices/chipsets. Customers included: Texas Instruments, Philips, Tut Systems, I-Basic, Advanced Communications, Roxus Technology, DG2L, Samsung, Sony, Fuji/Xerox, VideoTele, Savaje Technology, Equator, LSI Logic, Sharp, Toshiba, SeaChange, and Onewave. Responsible for professional services and integration with such clients as Turner Broadcasting, Fox, MTV, Discovery Channel, Cox, Disney, HBO, Warner Brothers, and Sony Entertainment. In 2 years, opened 4 offices in China, and 1 in Japan. Built the most comprehensive System Integrator channel with the 36 top SI's, in Asia Pacific, South America, India, Australia, and Europe for content creation, VOD, live broadcasting, IPTV, Cable, distance and e-Learning, Core IP integration and wireless delivery of rich media content, resulting in over 60% of iVAST revenue annually. Closed professional services and integration contracts with the largest SI's in Asia Pacific including: Itochu/CTC, Hwacom, ID technology, Comtech, Sobey, Dayang, Double Advanced, Bluewave, Daikin,ShenZhen Ricom, Lian Dian Digital, Truetech, MinYoung Media, Hunan Enjoy, Onewave Technology, Ouija Technology, Telelynx, Oriental Telemedia, Instec and Cisco to name a few. Vice President System integration and Professional Services January 1998 to January 2000 Company Name － City , State Hired to establish Streaming21 as the world leader in streaming media delivery systems. Specializing in media delivery systems for both Live and on demand content using MPEG-1, 2. 4, H.264, MP3, WMT and VCD, and associated back up and storage systems. Chartered with establishing and growing a solid professional services revenue foundation, and strong strategic technology partners for Streaming21's carrier class, streaming media architecture. Closed strategic partner contracts and agreements with the following companies: Avid Technology, HP, Compaq, Dell, EDS, IBM Global, Ciprico, EMC, EDS, ADC, Kabira, Digital Fairway, Inktomi, Virage, Arista, Upperstream, Optibase, Viewcast, Futuretel, GDC, Todd VNM, ISTS, Accucom, Ariscom, Data Direct, Fantastic, Network Engines, Stellar One, Motorola, Proton, Philips, Sony, Neon Technology, Elastic Networks, ST3, and Acer. Closed integration and professional services agreement with close friend James Cameron for his return to the Titanic project for $18M. Established a rapid response engineering team for sales, addressing immediate client needs outside the scope of existing core technology. As a direct result, we were able to close an additional 25% of pipeline projects by implementing features and integration on a far shorter timeline. Formed and managed the Solutions Group. The sole responsibility of the solutions group was to interface directly with our strategic partners to provide collaborative integration, design and implementation of complex, end-to-end, customer required solutions. This became a sizable profit center within S21. Director of Digital Media Technology January 1997 to January 1999 Company Name － City , State Hardware and software storage solutions. Hired to develop new vertical market storage solutions with Hammer's technology, and establish Hammer as a dominant, defacto force in the entertainment industry marketplace. Through the use of personal entertainment industry contacts and associates, secured and personally acquired and maintained the following new client base for Hammer: Disney Television Animation Worldwide, Disney Feature Animation, Disney On-line, Walt Disney Imagineering, Disney Ideas, Lightpoint Entertainment, FullSail, Dreamquest Images, Lucas Film, Lucas Digital, Lucas Arts, Skywalker Sound, JAK Films, DreamWorks, Industrial Light and Magic, Pixar, Digital Domain, CNN, PDI, Sony, HBO, Universal, Nickelodeon, MTV, Toon City, Metropolis Digital, Square USA, MCI, NBC, WB, Fox Animation Studios, Martha Stewart Living Studios, Buena Vista Home Entertainment, MCA Home Entertainment, Lockheed Martin, Manex Group, Associated Press, A.G. Edwards, NYU Tisch School for Film and Video, Bloomberg, USC, Lawrence Livermore Labs, and Toyota, to name a few. Given on screen film credit by George Lucas for Star Wars, Episode I. As a net result of my professional services group we obtained a global Disney standardization deployment, making it the largest individual sales in Hammer's history $45M. Started theFibre Channel SAN division which became the most profitable and highest revenue generating Division of Hammer Storage Solutions. Instrumental in the acquisition of Hammer by Bell Micro. Director of Technology, Creative Media Arts Division January 1996 to January 1997 Company Name － City , State Hired to implement and design a new storage and backup division for Andataco targeted at the entertainment industry as a new vertical marketplace. Successfully designed and established Andataco as a solid storage solution provider in the motion picture, video, animation, non-linear editing, graphics and audio industries. Responsible for designing a training and education program for an elite group of sales people, in order to gain immediate market penetration and high visibility in the Motion picture, Special effects, Animation, and Post Production industries. Utilizing extensive experience and knowledge of the Motion Picture, Post Production, and Video industries, successfully trained and maintained a highly skilled engineering staff that developed high speed, high availability RAID subsystems solutions into the entertainment vertical target market. Responsible for the re-design of Andataco's ESP storage product to ensure its success within the Motion picture/Entertainment Industry. Handled all) MRD's and all other associated tasks necessary for the successful penetration within the entertainment vertical marketplace. CEO Creative Director January 1994 to January 1996 Company Name － City , State Directed and managed entire crew and staff for Post Production of low-medium budget motion pictures, high end animated commercials and music videos. As VP of Post Production my responsibilities included: Full creative responsibilities from start to finish of all client, ad agency and motion picture related projects. Designed and maintained state of the art, all digital post production facility. Grew the company from $19 million annual revenue to $98 million a year in revenue in just 2.5 years. Received 1 Emmy award and 2 Clio awards for documentary and commercial spots. Vice President January 1991 to January 1994 Company Name － City , State Lambert specialized in producing independent films, distributing niche market documentaries, and hard to find topic related short form Feature Films. We established worldwide distribution of both Lambert produced films and major motion picture company libraries to niche markets. Established, maintained and managed the business relationship between Lambert Industries, Universal Studios, Warner Brothers, and 20th Century Fox. As a direct result of my efforts, Lambert Industries went from a $12.5 Million in revenue per year to $46 Million. Lambert's success ultimately resulted in Lambert being acquired at a substantial profit. Personally responsible for all project development, budgeting, and contracts, domestic distribution, foreign distribution, broadcast rights and sales, foreign distribution, cable rights and sales. Ancillary rights and contracts. Packaging of new project development, script approval, agency contracting, completion bonds and project funding. Designed, implemented, hired, equipped, and maintained, broadcast edit facility. Built a pure digital, multimedia and pre-press in-house graphics department. Duties included creating 60 plus pages full color catalogs four times a year. President/CEO January 1987 to January 1991 Company Name － City , State Created a marketplace within the travel industry by producing national commercials, marketing tapes, and finally end user videos of tourist on tour, cruise ships, and exotic specialized vacations. The response and explosive growth of Travel Video Media led to the development of the worlds first all digital post product facility and the 2rd largest post production facility worldwide. Additionally, TVM Creating over 100,000 unique video productions per week, making it the largest content creation facility in the world. Took the company from start up with 3 people to 250 employees and $175M in revenue per year in 3 years. Responsible for the studio engineering architecture, design and system integration including the first Sony D-1 Digital technology along with Abekas, Quantel, and Ultimatte Technology. Created the first all digital post production environment that ultimately resulted in 3 Emmy Awards for technological achievement. As a direct result of the national exposure, we procured and maintained many high profile accounts for post production including but not limited to: MTV, HBO, Disney, Universal, Paramount and Twentieth Century Fox. Additionally Produced, provided and contracted cable and broadcast rights to travel related programming. Negotiated and sold the company to Disney Studios, Orlando Florida. I retired, or so I thought. Producer/Director January 1985 to January 1987 Company Name － City , State In house producer and director for regional, national, and international broadcast ad campaigns. Produced and directed over 25 commercials in two years winning 3 Clio awards for national spots. Worked directly with the clients and commercial production companies to produce cohesive and creative national broadcast ad campaigns. Executive Associate Producer Producer January 1982 to January 1985 Company Name － City , State Worked directly with and for Bob Evans on several major motion pictures in a business development capacity. Duties included:. Feature film packaging. Cast and crew development. Negotiated major studio distribution agreements foreign and domestic. Negotiated all contracts for ancillary rights, and financing, budgeting, new project development, talent agency and union negotiations. First AD, Director January 1980 to January 1982 Company Name － City , State Started out as a first assistant director for Greenbriar Productions the non-union production arm of N. Lee Lacy Associates commercial production company. At the time N. Lee Lacy Associates was the largest commercial production in the world, with offices globally. After 7 months acquired union status, and within 14 months became a staff director. Won a Clio award for United Airlines national spot while directing for N. Lee Lacy Associates. As a director my responsibilities included creative interaction between clients, largest national ad agencies, cast, crews, and post production facilities. Education BA : Communication Boston University － City , State Communication Skills advertising, animation, Arts, ad agency, audio, Avid, backup, broadcast, Broadcasting, broadcast systems, budgeting, business development, Cable TV, catalogs, China, Hardware, consumer electronics, content, Content Creation, content delivery, contracts, Clients, delivery, encoders, decoders, transmitters, Multiplexers, gateways, modulators, satellites, LCD TV, LED TV, OLED TV, system design, product development, DSP, directing, edit, editing, 3D animation, features, Film, feature films, graphics, Intel, IPTV, director, managing, marketing, MPEG2, MPEG4, MP3, H.264, HEVC, 2K, 4K, Monitors, Motorola, MP3, multimedia, negotiations, enterprise, Networks, non-linear editing, developer, Packaging, pre-press, Press, product management, project management, producing, producer, programming, project development, QA, RAID, RFP, sales support, technical support, system integration, SAN, script, Sound, strategy, strategic, streaming media, system architecture, System Architect, system engineering, system integration, Telecom, Phones, TV, Mobile, mobile TV, Television, 3 screen delivery, OTT, Video, Video systems, video system design, video system management, broadcast systems, broadcast system management, NMS, EMS, CSP Additional Information 7 Time Emmy Award winner, 7 Time Clio Award Winner and Active Father of 5 ...need I say more?

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME533232812" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_533232812_1_348228875" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="533232812FNAM1"> </span> <span> </span> <span class="field" id="533232812LNAM1"> CHIEF SYSTEM ARCHITECT, SVP SYSTEM INTEGRATION</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM533232814" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM533232814"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232814_1_348228921" style=" padding-top:0px; "> <div class="field singlecolumn" id="533232814FRFM1"> <p align="LEFT"> Over 25 years technical experience with software, hardware , manufacturing, OEM, product development, project management integration, professional in many different industries: software, hardware, hybrid systems, storage and backup systems, media delivery systems, AV systems, semiconductor, advertising, IPTV/OTT, broadcast systems, commercial and industrial video systems, post production systems, security systems, contract manufacturing, OEM manufacturing, and TV design and manufacturing. </p> <br/> <p align="LEFT"> My vast experience in different vertical markets, and different product types allows me to have the ability to work within any industry and be extremely effective for virtually any type of product, service, or system on a global scale. Executive, director and manger for many prominent technology companies has given me a unique and deeply diversified background. All of this culminates into one of the most extensive technical and business development related backgrounds for any marketplace, service or product type. </p> <br/> <p align="LEFT"> Along with the experience, comes long-standing relationships with top executives and key decision makers within the Fortune 500 companies, enterprise companies, Telco/CSP/Mobile service providers/operators, cable and satellite operators, advertising agencies, International Governments, Government Ministries (communication, broadcast, and mobile), education, healthcare, research, entertainment , aerospace, and technology companies on a global scale. My work has resulted in the generation of billions in revenue across my career. </p> <br/> <p align="LEFT"> <b> Technical Experience:</b>  </p> <br/> <p align="LEFT"> I have been designing and deploying medium to large scale digital media delivery systems/networks for the past 20 years from private companies to countrywide Government driven deployments. I have held titles such as CDO (Chief Digital Officer), CSO (Chief Strategy Officer), and CTO. I have, 20+ years experience in designing, architecting, integrating, deploying and managing a wide variety of software, hardware, SaaS and Cloud systems as well as various hybrid solutions. I have extensive product manufacturing, SKD, contract manufacturing, product design and management, project management, as well as implementing developer programs on a global scale. Expert knowledge in both hardware and software based solutions, as well as end-to-end fully integrated solutions. Industry recognized expert in system architecture and design, including cloud based systems, as well as storage and backup systems. I have built technical teams on a global scale for system integration, field technical support, technical support, and professional services. All of my experience is very HANDS ON experience. I have a tremendous, unmatched passion for it, and I am always hands on in every system I design. I stay extremely current on all new technology, even new technology that has not been introduced into the market yet. An added benefit to living in Silicon Valley</p> </div> </div> </div> <div class="section" id="SECTION_HILT533232815" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT533232815"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232815_1_348232184" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="533232815SKC11"> <ul> <li> Project timeline management</li> <li> Product development</li> <li> Video Integration expert</li> <li> Troubleshooting proficiency</li> <li> Patient and diligent</li> <li> Vast technical knowledge</li> <li> Network asset management</li> <li> Project management</li> <li> Strong collaborative skills</li> <li> Capacity and scalability planning</li> <li> Optimizing and performance tuning</li> <li> Testing</li> <li> Excellent problem solving skills</li> <li> Customer needs assessment</li> <li> Extensive knowledge of streaming video platforms</li> </ul> </td> <td class="field twocol_2 charspace" id="533232815SKC21"> <ul> <li> Vast technical knowledge</li> <li> Patient and diligent</li> <li> Troubleshooting proficiency</li> <li> Encoding expert</li> <li> Digital content delivery system expert</li> <li> IPTV/OTT expert</li> <li> Broadcast Systems expert</li> <li> Storage systems expert</li> <li> Media Server expert</li> <li> DHCP/DNS Ethernet and Firewall proficient</li> <li> Accomplished with mobile devices</li> <li> 3 screen delivery expert</li> <li> Hardware and Software systems for content creation, contribution and distribution expert</li> <li> content management system</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM533232816" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM533232816"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232816_1_348234765" style=" padding-top:0px; "> <div class="field singlecolumn" id="533232816FRFM1"> <ul> <li> Designed and deployed some of the largest IPTV and OTT systems worldwide</li> <li> personally designed and deployed many major countrywide broadcast system internationally</li> <li> Considered one of the foremost experts in video/digital media based delivery systems</li> <li> 7 Time Emmy Award winner 4 for technological achievement</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR533232818" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR533232818"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232818_1_348228882" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT1"> Chief System Architect, SVP System Integration </span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD1"> June 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES1" itemprop="description"> <ul> <li> SVP System Integration, and Chief System Architect,.</li> <li> Hardware systems for digital media delivery.</li> <li> Responsibilities included building of all international integration, and technical support organizations.</li> <li> I personally handled all significant RFP responses for all major projects.</li> <li> Helped the company transition from a box seller into a solution selling organization, adding a full global system integration team.</li> <li> As Chief System Architect, I design all IPTV, Cable, OTT, DVB-T/T2, DVB-S/S2/DTH, MPLS, Mobile TV, Cloud Video and associated backup system on a global basis.</li> <li> My technical expertise creates an environment of confidence with my clients as they know I truly understand their needs and requirements.</li> <li> I oversee the design, deployment, and cut-over/handover of these systems to the clients worldwide.</li> <li> Many of these systems are nationwide deployments.</li> <li> I opened 17 offices globally for system integration and support.</li> <li> Further responsibilities, milestones and accomplishments upon request, as I am still an employee of Telairity.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_2_348228893" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT2"> Chief System Architect, Digital Media and Entertainment Group</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD2"> March 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT2"> June 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES2" itemprop="description"> <ul> <li> Responsible to chart the course and drive the company's global DME (Digital Media and Entertainment) practice to enterprise clients (Fortune 100-500), CSP (Telcos), and other related vertical markets specific to digital media strategies and solutions.</li> <li> Responsible for all system designs, product designs, system architecture, and the ultimate deployment of large scale IPTV/, OTT, and other related digital media based system with such clients as Alcatel, Cisco, Scientific Atlanta, Yahoo, QUALCOMM, NTT and many others.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_3_348228894" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT3"> CTO</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD3"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT3"> September 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT3" itemprop="addressLocality"> City</span> <span> ,</span> <span class="joblocation jobstate" id="533232818JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES3" itemprop="description"> <ul> <li> One of the original 4 founders who started ZillionTV.</li> <li> As acting CTO, designed the entire IPTV/VOD/MobileTV delivery architecture, interactivity, motion based UI, advertising system, plus innovative customer features such as getting paid to watch TV, with industry unique and patented advertising program, system functionality and services.</li> <li> Awarded 5 patents and 7 pending on all of the above technology.</li> <li> Executed global developer program, and evangelization strategy for mobile TV (IOS, Android, etc).</li> <li> Additionally, directly under me were sales, strategic partnerships, business development, ad sales, Telco/CSP network operator contracting, and content acquisition and ingest.</li> <li> Company was sold.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_4_348228897" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT4"> EVP Operations, and EVP/GM of Engineering, Television Design Center.</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD4"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT4"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES4" itemprop="description"> <ul> <li> EVP Operations, and EVP/GM of Engineering, Television Design Center.</li> <li> As EVP, Established China engineering, manufacturing, operations, of the world's largest TV design and integration engineering center in ShenZhen China.</li> <li> I established from scratch an entire operation in China for the design, engineering and manufacturing of LCD Televisions and other related business and consumer display and playback devices.</li> <li> Additionally, I was responsible for all manufacturing, project and product management, design, design engineering, new technology development, operations, technical support and integration/engineering technical services for Japan and Korea consumer electronics companies.</li> <li> Representing and managing global CE brands for the design and manufacturing and sale of LCD TVs, HDTVs, CE devices, and various vertical multimedia markets.</li> <li> Managed a global team over 500 people including sales, engineers, project and program managers, QA, manufacturing, manufacturing support, and technical support services.</li> <li> CE brands/enterprise clients represented included: Samsung , LG, Sony, Matsushita, Mitsubishi, Sharp, Sanyo, Panasonic, Posdata, Rifatron, Hitachi, Hyundai and many others for TV, Monitors, digital displays, IFE, Security, DVRs and HD large format, LED display technology.</li> <li> Established and built both manufacturing management, and engineering teams for the leading CE manufacturers, OEM manufacturers and contract manufacturers in China.</li> <li> Customers included TCL/TTE, Konka, HiSense, Jizhou, Skyworth, Lenovo, UT Starcom, Haier, Great Wall, Innolux, TPV, YDF, Xoceco, SVA, Founder, and many other Tier 1, 2 , and 3 manufacturers.</li> <li> Won significant engineering contracts with companies such as: Thales In-Flight entertainment systems, Samsung, Celestica, Alphameric, Vestel, Beko, and Grundig, Hyundai, Sony, Samsung, LG, Matsushita, Sharp, Sanyo, and Hitachi for TV, specialized monitor, and many other consumer and industrial electronic products.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_5_348228898" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT5"> EVP Worldwide System Integration and Professional Services.</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD5"> January 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT5"> January 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES5" itemprop="description"> <ul> <li> EVP Worldwide System Integration and Professional Services.</li> <li> MPEG4-H.264 End-to-Platform.</li> <li> Created global integration, deployment and field support operations for large enterprise clients, CSPs, digital media companies, and the Chinese Government.</li> <li> Primary engineering efforts for DG2L encoders, Set Top Boxes and content creation tools and solutions for IPTV, education, healthcare online and Digital Cinema.</li> <li> Responsible for a new revenue base of $75M in both product and managed services.</li> <li> Managed a global team of sales engineers, and project managers.</li> <li> Established MPEG4 developer operations with global staff to evangelize MPEG across all delivery methods (Cable, Terrestrial, Satelitte and Mobile), and technical support offices in China, Japan and India.</li> <li> Closed the Largest IPTV contract in China with SARFT, China Telecom, and China Netcom.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_6_348228900" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT6"> VP Global Professional Services, Integration and Technical Services</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD6"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT6"> January 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES6" itemprop="description"> <ul> <li> IVAST specializes in end-to-end, interactive content delivery systems utilizing MPEG-4 and H.264 solutions, for content creation, delivery and playback over IP, QAM, DVB, Wireless, Mobile, and Satellite to multiple playback devices.</li> <li> Responsibility included product development, field engineering, system engineering, and managed services.</li> <li> Managed a global team of sales engineers, program and project managers, and global developer network including worldwide evangalists and developers.</li> <li> Built the entire global extended sales support department including: field engineering operations, technical support, and professional services engineering departments.</li> <li> Established the system integration department for large scale enterprise SIs such as EDS, IBM Global and Accenture.</li> <li> Closed revenue generating professional services contracts with such strategic clients as: Philips, Sony, Samsung, Yahoo, Pioneer, Panasonic, Intel, NIST, Matsushita, Fuji/Xerox, Cisco, @Home Japan, NTT Comm., NTT East, China Telecom, China Unicom, NHK, Teleman, Daikin, Hunan Government, Charter Communications, Kao Cosmetics, Dai Nippon Printing (DNP), Dentsu International, Shobi University, B &amp; H, Dazzle, Broadfield, China Education TV, Sony, Beijing Dawning Computer, NASA, Belo, PAX, and Turner Broadcasting, to name a few.</li> <li> Created technology integration teams responsible for integration of core IP technology, SDK's and development platform for Mobile Phones, Set Top Boxes, Content Creation Tools, and Encoding devices.</li> <li> Clients include: Philips, Sharp, Toshiba, Sony, Daikin, Savaje, Nokia, and CTC.</li> <li> Negotiated and closed revenue generating integration contracts which enabled DSP and CE hardware manufacturer to embed iVAST MPEG-4 technology into devices/chipsets.</li> <li> Customers included: Texas Instruments, Philips, Tut Systems, I-Basic, Advanced Communications, Roxus Technology, DG2L, Samsung, Sony, Fuji/Xerox, VideoTele, Savaje Technology, Equator, LSI Logic, Sharp, Toshiba, SeaChange, and Onewave.</li> <li> Responsible for professional services and integration with such clients as Turner Broadcasting, Fox, MTV, Discovery Channel, Cox, Disney, HBO, Warner Brothers, and Sony Entertainment.</li> <li> In 2 years, opened 4 offices in China, and 1 in Japan.</li> <li> Built the most comprehensive System Integrator channel with the 36 top SI's, in Asia Pacific, South America, India, Australia, and Europe for content creation, VOD, live broadcasting, IPTV, Cable, distance and e-Learning, Core IP integration and wireless delivery of rich media content, resulting in over 60% of iVAST revenue annually.</li> <li> Closed professional services and integration contracts with the largest SI's in Asia Pacific including: Itochu/CTC, Hwacom, ID technology, Comtech, Sobey, Dayang, Double Advanced, Bluewave, Daikin,ShenZhen Ricom, Lian Dian Digital, Truetech, MinYoung Media, Hunan Enjoy, Onewave Technology, Ouija Technology, Telelynx, Oriental Telemedia, Instec and Cisco to name a few.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_7_348228902" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT7"> Vice President System integration and Professional Services</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD7"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT7"> January 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES7" itemprop="description"> <ul> <li> Hired to establish Streaming21 as the world leader in streaming media delivery systems.</li> <li> Specializing in media delivery systems for both Live and on demand content using MPEG-1, 2.</li> <li> 4, H.264, MP3, WMT and VCD, and associated back up and storage systems.</li> <li> Chartered with establishing and growing a solid professional services revenue foundation, and strong strategic technology partners for Streaming21's carrier class, streaming media architecture.</li> <li> Closed strategic partner contracts and agreements with the following companies: Avid Technology, HP, Compaq, Dell, EDS, IBM Global, Ciprico, EMC, EDS, ADC, Kabira, Digital Fairway, Inktomi, Virage, Arista, Upperstream, Optibase, Viewcast, Futuretel, GDC, Todd VNM, ISTS, Accucom, Ariscom, Data Direct, Fantastic, Network Engines, Stellar One, Motorola, Proton, Philips, Sony, Neon Technology, Elastic Networks, ST3, and Acer.</li> <li> Closed integration and professional services agreement with close friend James Cameron for his return to the Titanic project for $18M.</li> <li> Established a rapid response engineering team for sales, addressing immediate client needs outside the scope of existing core technology.</li> <li> As a direct result, we were able to close an additional 25% of pipeline projects by implementing features and integration on a far shorter timeline.</li> <li> Formed and managed the Solutions Group.</li> <li> The sole responsibility of the solutions group was to interface directly with our strategic partners to provide collaborative integration, design and implementation of complex, end-to-end, customer required solutions.</li> <li> This became a sizable profit center within S21.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_8_348228904" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT8"> Director of Digital Media Technology</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD8"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT8"> January 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES8" itemprop="description"> <ul> <li> Hardware and software storage solutions.</li> <li> Hired to develop new vertical market storage solutions with Hammer's technology, and establish Hammer as a dominant, defacto force in the entertainment industry marketplace.</li> <li> Through the use of personal entertainment industry contacts and associates, secured and personally acquired and maintained the following new client base for Hammer: Disney Television Animation Worldwide, Disney Feature Animation, Disney On-line, Walt Disney Imagineering, Disney Ideas, Lightpoint Entertainment, FullSail, Dreamquest Images, Lucas Film, Lucas Digital, Lucas Arts, Skywalker Sound, JAK Films, DreamWorks, Industrial Light and Magic, Pixar, Digital Domain, CNN, PDI, Sony, HBO, Universal, Nickelodeon, MTV, Toon City, Metropolis Digital, Square USA, MCI, NBC, WB, Fox Animation Studios, Martha Stewart Living Studios, Buena Vista Home Entertainment, MCA Home Entertainment, Lockheed Martin, Manex Group, Associated Press, A.G.</li> <li> Edwards, NYU Tisch School for Film and Video, Bloomberg, USC, Lawrence Livermore Labs, and Toyota, to name a few.</li> <li> Given on screen film credit by George Lucas for Star Wars, Episode I.</li> <li> As a net result of my professional services group we obtained a global Disney standardization deployment, making it the largest individual sales in Hammer's history $45M.</li> <li> Started theFibre Channel SAN division which became the most profitable and highest revenue generating Division of Hammer Storage Solutions.</li> <li> Instrumental in the acquisition of Hammer by Bell Micro.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_9_348228906" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT9"> Director of Technology, Creative Media Arts Division</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD9"> January 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT9"> January 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES9" itemprop="description"> <ul> <li> Hired to implement and design a new storage and backup division for Andataco targeted at the entertainment industry as a new vertical marketplace.</li> <li> Successfully designed and established Andataco as a solid storage solution provider in the motion picture, video, animation, non-linear editing, graphics and audio industries.</li> <li> Responsible for designing a training and education program for an elite group of sales people, in order to gain immediate market penetration and high visibility in the Motion picture, Special effects, Animation, and Post Production industries.</li> <li> Utilizing extensive experience and knowledge of the Motion Picture, Post Production, and Video industries, successfully trained and maintained a highly skilled engineering staff that developed high speed, high availability RAID subsystems solutions into the entertainment vertical target market.</li> <li> Responsible for the re-design of Andataco's ESP storage product to ensure its success within the Motion picture/Entertainment Industry.</li> <li> Handled all) MRD's and all other associated tasks necessary for the successful penetration within the entertainment vertical marketplace.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_10_348228909" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT10"> CEO Creative Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD10"> January 1994</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT10"> January 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP10" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES10" itemprop="description"> <ul> <li> Directed and managed entire crew and staff for Post Production of low-medium budget motion pictures, high end animated commercials and music videos.</li> <li> As VP of Post Production my responsibilities included: Full creative responsibilities from start to finish of all client, ad agency and motion picture related projects.</li> <li> Designed and maintained state of the art, all digital post production facility.</li> <li> Grew the company from $19 million annual revenue to $98 million a year in revenue in just 2.5 years.</li> <li> Received 1 Emmy award and 2 Clio awards for documentary and commercial spots.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_11_348228910" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT11"> Vice President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD11"> January 1991</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT11"> January 1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP11" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES11" itemprop="description"> <ul> <li> Lambert specialized in producing independent films, distributing niche market documentaries, and hard to find topic related short form Feature Films.</li> <li> We established worldwide distribution of both Lambert produced films and major motion picture company libraries to niche markets.</li> <li> Established, maintained and managed the business relationship between Lambert Industries, Universal Studios, Warner Brothers, and 20th Century Fox.</li> <li> As a direct result of my efforts, Lambert Industries went from a $12.5 Million in revenue per year to $46 Million.</li> <li> Lambert's success ultimately resulted in Lambert being acquired at a substantial profit.</li> <li> Personally responsible for all project development, budgeting, and contracts, domestic distribution, foreign distribution, broadcast rights and sales, foreign distribution, cable rights and sales.</li> <li> Ancillary rights and contracts.</li> <li> Packaging of new project development, script approval, agency contracting, completion bonds and project funding.</li> <li> Designed, implemented, hired, equipped, and maintained, broadcast edit facility.</li> <li> Built a pure digital, multimedia and pre-press in-house graphics department.</li> <li> Duties included creating 60 plus pages full color catalogs four times a year.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_12_348228912" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT12"> President/CEO</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD12"> January 1987</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT12"> January 1991</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP12" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT12" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA12" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES12" itemprop="description"> <ul> <li> Created a marketplace within the travel industry by producing national commercials, marketing tapes, and finally end user videos of tourist on tour, cruise ships, and exotic specialized vacations.</li> <li> The response and explosive growth of Travel Video Media led to the development of the worlds first all digital post product facility and the 2rd largest post production facility worldwide.</li> <li> Additionally, TVM Creating over 100,000 unique video productions per week, making it the largest content creation facility in the world.</li> <li> Took the company from start up with 3 people to 250 employees and $175M in revenue per year in 3 years.</li> <li> Responsible for the studio engineering architecture, design and system integration including the first Sony D-1 Digital technology along with Abekas, Quantel, and Ultimatte Technology.</li> <li> Created the first all digital post production environment that ultimately resulted in 3 Emmy Awards for technological achievement.</li> <li> As a direct result of the national exposure, we procured and maintained many high profile accounts for post production including but not limited to: MTV, HBO, Disney, Universal, Paramount and Twentieth Century Fox.</li> <li> Additionally Produced, provided and contracted cable and broadcast rights to travel related programming.</li> <li> Negotiated and sold the company to Disney Studios, Orlando Florida.</li> <li> I retired, or so I thought.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_13_348228913" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT13"> Producer/Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD13"> January 1985</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT13"> January 1987</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP13" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT13" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA13" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES13" itemprop="description"> <ul> <li> In house producer and director for regional, national, and international broadcast ad campaigns.</li> <li> Produced and directed over 25 commercials in two years winning 3 Clio awards for national spots.</li> <li> Worked directly with the clients and commercial production companies to produce cohesive and creative national broadcast ad campaigns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_14_348228915" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT14"> Executive Associate Producer Producer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD14"> January 1982</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT14"> January 1985</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP14" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT14" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA14" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES14" itemprop="description"> <ul> <li> Worked directly with and for Bob Evans on several major motion pictures in a business development capacity.</li> <li> Duties included:.</li> <li> Feature film packaging.</li> <li> Cast and crew development.</li> <li> Negotiated major studio distribution agreements foreign and domestic.</li> <li> Negotiated all contracts for ancillary rights, and financing, budgeting, new project development, talent agency and union negotiations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533232818_15_348228917" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533232818JTIT15"> First AD, Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533232818JSTD15"> January 1980</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533232818EDDT15"> January 1982</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533232818COMP15" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="533232818JCIT15" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232818JSTA15" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533232818JDES15" itemprop="description"> <ul> <li> Started out as a first assistant director for Greenbriar Productions the non-union production arm of N.</li> <li> Lee Lacy Associates commercial production company.</li> <li> At the time N.</li> <li> Lee Lacy Associates was the largest commercial production in the world, with offices globally.</li> <li> After 7 months acquired union status, and within 14 months became a staff director.</li> <li> Won a Clio award for United Airlines national spot while directing for N.</li> <li> Lee Lacy Associates.</li> <li> As a director my responsibilities included creative interaction between clients, largest national ad agencies, cast, crews, and post production facilities.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC533232820" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC533232820"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232820_1_348228919" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="533232820DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" dependency="STUY" id="533232820STUY1"> Communication </span> <span class="jobdates" id="533232820GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="533232820SCHO1" itemprop="name"> Boston University</span> <span> － </span> <span class="joblocation jobcity" id="533232820SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="533232820SSTA1"> State</span> <span class="joblocation jobstate" id="533232820SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="533232820FRFM1"> <p align="LEFT"> Communication </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL533232846" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL533232846"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232846_1_348228923" style=" padding-top:0px; "> <div class="field singlecolumn" id="533232846FRFM1"> <p align="LEFT"> advertising, animation, Arts, ad agency, audio, Avid, backup, broadcast, Broadcasting, broadcast systems, budgeting, business development, Cable TV, catalogs, China, Hardware, consumer electronics, content, Content Creation, content delivery, contracts, Clients, delivery, encoders, decoders, transmitters, Multiplexers, gateways, modulators, satellites, LCD TV, LED TV, OLED TV, system design, product development, DSP, directing, edit, editing, 3D animation, features, Film, feature films, graphics, Intel, IPTV, director, managing, marketing, MPEG2, MPEG4, MP3, H.264, HEVC, 2K, 4K, Monitors, Motorola, MP3, multimedia, negotiations, enterprise, Networks, non-linear editing, developer, Packaging, pre-press, Press, product management, project management, producing, producer, programming, project development, QA, RAID, RFP, sales support, technical support, system integration, SAN, script, Sound, strategy, strategic, streaming media, system architecture, System Architect, system engineering, system integration, Telecom, Phones, TV, Mobile, mobile TV, Television, 3 screen delivery, OTT, Video, Video systems, video system design, video system management, broadcast systems, broadcast system management, NMS, EMS, CSP</p> </div> </div> </div> <div class="section" id="SECTION_ADDI533232852" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI533232852"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533232852_1_348228925" style=" padding-top:0px; "> <div class="field singlecolumn" id="533232852FRFM1"> <ul> <br/> <li> 7 Time Emmy Award winner, 7 Time Clio Award Winner and Active Father of 5 ...need I say more?</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

VICE-PRESIDENT DATA AND MARKETING TECHNOLOGY Professional Summary I help media companies succeed with digital products and customer experiences. My passion is helping people and organizations transform, grow, and thrive with a unique mix of strategy, marketing, product, and technology leadership. This expertise has been developed over twenty years spent building successful digital businesses and products - across the world. Skills Team leadership Budgeting and finance Process implementation Project management Staff development Strong verbal communication Extremely organized Work History 04/2017 to Current Vice-President Data and Marketing Technology Company Name – City , State Driving evolution of the firm into a data-driven marketing company, leading the design and delivery of data-driven products, services, strategies, and platforms. Setting the strategy and direction for a newly formed Data Division while hitting ambitious growth targets. Leadership of in-house startup Orchestrate, which is a marketing funnel automation and lead nurturing platform for B2B markets that capitalizes on content marketing. Leading full life cycle product development for data & data-driven products, including market research, positioning, processes, and technology. Acting as product owner for data and martech across all platforms in our Agile processes. Ensuring compliance with data privacy legislation functioning as Data Protection Officer. 03/2011 to 03/2017 Vice-President Digital Media Company Name – City , State Responsible for shaping and executing product vision and strategy and driving digital business transformation. Led product management, digital marketing, and digital strategy. Responsible for 35 reports, budget of $5 million, 100+ web sites, 80+ mobile apps, matrix P&L owner for $25+ million digital business. Led product development, market research, digital strategy, internal digital consulting, web production, online marketing, video production, and directory management. Founded and co-led an in-house business startup at the junction of marketing technology, machine learning, and data. Led extensive market research and co-wrote business plan. Key contributor to the company's strategic plan known as Vision 2020. Led digital sales to 10x increase over a five-year period, grew traffic 4x. Drove CMS implementation projects to move 100 web sites to new CMS. 11/2007 to 03/2011 Director of Product Management Company Name – City , State In this role, I built a world-class product management organization focused on customer-driven innovation. Designed and implemented a new product development process which improved strategic alignment and sped the flow of new products through the pipeline, as well as leveraging innovation across all divisions. Grew digital sales 60% and web traffic 50% the first full year in position, with strong >50% annual growth the following two years. Led digital product sales growth of 10x in eight years. Developed key metrics to drive the strategic and tactical goals and managed a product portfolio across multiple vertical markets. Drove implementation of agile product development processes that improved quality & results. 01/2005 to 10/2007 Global Process Expert; Senior Manager CRM Company Name – City , State Drove major initiatives for database marketing, CRM, market sensing, data quality, and lead management resulting in significant sales growth and strategic advantage. Led sales process initiative to integrate a new division of 500 salespeople that resulted in significant business improvement and sales increases. Responsible for driving positive change and measurable improvement of marketing and sales processes in North America, including implementation across 1,100 salespeople and multiple IT systems. Owned customer data and related processes, led improvements in data gathering, creation, and sourcing processes resulting in achievement of Hilti's top rating globally in data quality. 03/2002 to 12/2004 Global E-Business Channel Manager Company Name – City , State 07/2001 to 08/2002 Global E-Business Implementation Manager Company Name – City , State Global product owner for e-commerce, led global product development, marketing, and implementation for 15 major e-commerce web sites as well as e-procurement. Achieved 2004 revenue target of 50 million CHF and drove annual growth exceeding 300% annually for three straight years. Developed and implemented e-business project portfolio process that identified, prioritized, and measured business opportunities, resulting in 25% reduced average project delivery time and increased ROI. Increased customer retention rate 40% and conversion rates over 30% by developing and executing online personalized marketing, grew traffic by 100% via SEO efforts. 01/1999 to 06/2001 E-Products Marketing Manager Company Name – City , State Spearheaded market research, design, requirements, prototyping, and implementation of company's first & second generation e-commerce sites, established and managed ten-person e-commerce department. Awarded Hilti North America's Leadership Award for exemplifying the company's leadership principles. 01/1997 to 12/1998 Sales Manager Company Name – City , State Led sales team of ten salespeople, achieved President's Club in 2 consecutive years. 05/1993 to 12/1996 Inside Sales Representative Company Name – City , State Skills Agile, automation, B2B, budget, business plan, business startup, CMS, consulting, content, conversion, CRM, database marketing, delivery, direction, Driving, e-commerce, e-business, full life cycle, innovation, Leadership, machine learning, market research, marketing, market, marketing and sales, new product development, online marketing, positioning, processes, procurement, product development, product management, prototyping, quality, sales, strategy, strategic, unique, video production, vision, web sites, web production Education May 2001 Master of Business Administration : Marketing OKLAHOMA STATE UNIVERSITY - City , State Marketing December 1997 Bachelor of Business Administration : Finance NORTHEASTERN STATE UNIVERSITY - City , State Finance

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1080839345" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1080839345_1_726352320" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1080839345FNAM1"> </span> <span> </span> <span class="field" id="1080839345LNAM1"> VICE-PRESIDENT DATA AND MARKETING TECHNOLOGY</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1080839347" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1080839347"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080839347_1_726352322" style="padding-top:0px;"> <div class="field singlecolumn" id="1080839347FRFM1"> <p> I help media companies succeed with digital products and customer experiences. My passion is helping people and organizations transform, grow, and thrive with a unique mix of strategy, marketing, product, and technology leadership. This expertise has been developed over twenty years spent building successful digital businesses and products - across the world.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1080839348" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1080839348"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080839348_1_726352323" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1080839348SKC11"> <ul> <li> Team leadership</li> <li> Budgeting and finance</li> <li> Process implementation</li> <li> Project management</li> </ul> </td> <td class="field twocol_2" id="1080839348SKC21"> <ul> <li> Staff development</li> <li> Strong verbal communication</li> <li> Extremely organized</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1080839349" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1080839349"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080839349_1_726352324" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD1"> 04/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT1"> Vice-President Data and Marketing Technology</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES1" itemprop="description"> <ul> <li> Driving evolution of the firm into a data-driven marketing company, leading the design and delivery of data-driven products, services, strategies, and platforms.</li> <li> Setting the strategy and direction for a newly formed Data Division while hitting ambitious growth targets.</li> <li> Leadership of in-house startup Orchestrate, which is a marketing funnel automation and lead nurturing platform for B2B markets that capitalizes on content marketing.</li> <li> Leading full life cycle product development for data &amp; data-driven products, including market research, positioning, processes, and technology.</li> <li> Acting as product owner for data and martech across all platforms in our Agile processes.</li> <li> Ensuring compliance with data privacy legislation functioning as Data Protection Officer.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_2_726352325" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD2"> 03/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT2"> 03/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT2"> Vice-President Digital Media</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES2" itemprop="description"> <ul> <li> Responsible for shaping and executing product vision and strategy and driving digital business transformation.</li> <li> Led product management, digital marketing, and digital strategy.</li> <li> Responsible for 35 reports, budget of $5 million, 100+ web sites, 80+ mobile apps, matrix P&amp;L owner for $25+ million digital business.</li> <li> Led product development, market research, digital strategy, internal digital consulting, web production, online marketing, video production, and directory management.</li> <li> Founded and co-led an in-house business startup at the junction of marketing technology, machine learning, and data.</li> <li> Led extensive market research and co-wrote business plan.</li> <li> Key contributor to the company's strategic plan known as Vision 2020.</li> <li> Led digital sales to 10x increase over a five-year period, grew traffic 4x.</li> <li> Drove CMS implementation projects to move 100 web sites to new CMS.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_3_726352326" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD3"> 11/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT3"> 03/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT3"> Director of Product Management</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES3" itemprop="description"> <ul> <li> In this role, I built a world-class product management organization focused on customer-driven innovation.</li> <li> Designed and implemented a new product development process which improved strategic alignment and sped the flow of new products through the pipeline, as well as leveraging innovation across all divisions.</li> <li> Grew digital sales 60% and web traffic 50% the first full year in position, with strong &gt;50% annual growth the following two years.</li> <li> Led digital product sales growth of 10x in eight years.</li> <li> Developed key metrics to drive the strategic and tactical goals and managed a product portfolio across multiple vertical markets.</li> <li> Drove implementation of agile product development processes that improved quality &amp; results.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_4_726352327" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD4"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT4"> 10/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT4"> Global Process Expert; Senior Manager CRM</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES4" itemprop="description"> <ul> <li> Drove major initiatives for database marketing, CRM, market sensing, data quality, and lead management resulting in significant sales growth and strategic advantage.</li> <li> Led sales process initiative to integrate a new division of 500 salespeople that resulted in significant business improvement and sales increases.</li> <li> Responsible for driving positive change and measurable improvement of marketing and sales processes in North America, including implementation across 1,100 salespeople and multiple IT systems.</li> <li> Owned customer data and related processes, led improvements in data gathering, creation, and sourcing processes resulting in achievement of Hilti's top rating globally in data quality.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_5_726352328" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD5"> 03/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT5"> 12/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT5"> Global E-Business Channel Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES5" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_6_726352329" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD6"> 07/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT6"> 08/2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT6"> Global E-Business Implementation Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES6" itemprop="description"> <ul> <li> Global product owner for e-commerce, led global product development, marketing, and implementation for 15 major e-commerce web sites as well as e-procurement.</li> <li> Achieved 2004 revenue target of 50 million CHF and drove annual growth exceeding 300% annually for three straight years.</li> <li> Developed and implemented e-business project portfolio process that identified, prioritized, and measured business opportunities, resulting in 25% reduced average project delivery time and increased ROI.</li> <li> Increased customer retention rate 40% and conversion rates over 30% by developing and executing online personalized marketing, grew traffic by 100% via SEO efforts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_7_726352330" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD7"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT7"> 06/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT7"> E-Products Marketing Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES7" itemprop="description"> <ul> <li> Spearheaded market research, design, requirements, prototyping, and implementation of company's first &amp; second generation e-commerce sites, established and managed ten-person e-commerce department.</li> <li> Awarded Hilti North America's Leadership Award for exemplifying the company's leadership principles.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_8_726352331" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD8"> 01/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT8"> 12/1998</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT8"> Sales Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP8" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA8" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES8" itemprop="description"> <ul> <li> Led sales team of ten salespeople, achieved President's Club in 2 consecutive years.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839349_9_726352332" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1080839349JSTD9"> 05/1993</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1080839349EDDT9"> 12/1996</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1080839349JTIT9"> Inside Sales Representative</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1080839349COMP9" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1080839349JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839349JSTA9" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1080839349JDES9" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1080839350" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1080839350"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080839350_1_726352333" style="padding-top:0px;"> <div class="field singlecolumn" id="1080839350FRFM1"> Agile, automation, B2B, budget, business plan, business startup, CMS, consulting, content, conversion, CRM, database marketing, delivery, direction, Driving, e-commerce, e-business, full life cycle, innovation, Leadership, machine learning, market research, marketing, market, marketing and sales, new product development, online marketing, positioning, processes, procurement, product development, product management, prototyping, quality, sales, strategy, strategic, unique, video production, vision, web sites, web production</div> </div> </div> <div class="section" id="SECTION_EDUC1080839351" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1080839351"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1080839351_1_726352334" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1080839351GRYR1"> May 2001</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080839351DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" id="1080839351STUY1"> Marketing</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1080839351SCHO1" itemprop="name"> OKLAHOMA STATE UNIVERSITY</span> <span> - </span> <span class="joblocation jobcity" id="1080839351SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839351SSTA1"> State</span> <br/> </span> <span class="field" id="1080839351FRFM1"> <p> Marketing</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1080839351_2_726352335" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1080839351GRYR2"> December 1997</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1080839351DGRE2" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" id="1080839351STUY2"> Finance</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1080839351SCHO2" itemprop="name"> NORTHEASTERN STATE UNIVERSITY</span> <span> - </span> <span class="joblocation jobcity" id="1080839351SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1080839351SSTA2"> State</span> <br/> </span> <span class="field" id="1080839351FRFM2"> <p> Finance</p> </span> </div> </div> </div> </div>

DIGITAL-MEDIA

CONTRACT SENIOR ASSOCIATE MEDIA PLANNER AT SAPIENTNITRO Summary To obtain a mid-level leadership position in media that will utilize my strong analytical, negotiation and creative- thinking skills. Experience Contract Senior Associate Media Planner at SapientNitro 07/2014 - Current Company Name City , State Clients: KPMG, Citizens Bank, The Institutes, Moven   Involved in all aspects media planning and buying process, from client briefing to post buy reporting Provide POVs for new vendors and opportunities Compile RFPs for potential partners and negotiate media costs. Secure media placements and issue approved vendors IOs Create strategic and tactical media recommendations with traditional and online components Analyze campaign reporting and provide clients with optimizations Assist media finance team in vendor payment and client billing Lead status updates calls with clients, present media recommendations and POVs. Freelance Sales Planner 04/2014 - 05/2014 Company Name City , State Served as primary POC for Major Projects brought in by Ad Sales Team. Created media plans and PPT decks for incoming RFPs and meetings for Ad Sales Team. Coordinated with multiple departments within the Ziff Davis Organization; ensuring programs have all necessary requirements to launch timely and effectively. Managed client and agency expectations, creative approvals, project timelines, and asset allotment for Ziff Davis programs and projects. Managed the expectations of Ad Sales, Operations, Sales Development, Tech, Finance, and Editorial, to guarantee internal protocols and workflows are met with each program. Worked with Editorial staff to coordinate Ad Sales and Editorial Programs. Brainstormed with Marketing team to create innovative ideas for the Ziff Davis organization and prospective advertisers. Freelance Associate Media Planner, Digital 01/2014 - 02/2014 Company Name City , State Clients: WEtv, Sundance TV, FUSE, Nuvo TV, 20th Century TV   RFPed potential vendors for upcoming campaigns. Reviewed vendor proposals, negotiated plan, and assisted with putting together campaign recommendations for clients. Created and updated buy sheets for client approval. Entered all media buys into Strata, and sent/received signed IOs from vendors. Coordinated digital production of custom assets with vendor, client, and creative agencies. Created t-sheets for Ad Ops team, and send out tags to approved vendors. Met with potential new partners to learn about capabilities and ad opportunities. Provided campaign reporting for currently running campaigns, and in-depth post reporting using Dart DFA and Excel. Studio Manager 08/2013 - 01/2014 Company Name City , State Opened job numbers and created estimates for new jobs. Scheduled and attended all pre-shoot meetings, noting any changes or requests. Set up and broke down shoots for visiting client, assisting with any needs during the day. Revised and sent out estimates and payments to vendors and clients. Assisted food stylist, prop stylist, and photographer during shoot prep, shoot, and post shoot by running errands, and anything else needed. Digital Sales Planner 07/2013 - 08/2013 Company Name City , State Assisted Director of Sales Development and Account Executives in assembling customized marketing plans for incoming RFPs from agencies and clients to meet their advertising objectives. Helped in managing key relationships with agency personnel and clients. Worked with Account Executives to ensure a smooth transition from pre-sale responsible to post-sale and campaign activation. Entered and managed sales inventory through Dart DFP, and created and/or revised insertion orders for agencies and clients. Key liaison between digital production, ad ops, and project managers to ensure delivery of strategic and successful media programs with optimal CTRs, and other key digital metrics. Contract Marketing Coordinator at Verison FiOS 04/2013 - 05/2013 Company Name City , State Provided support for 16 Account Managers and two Regional Account Mangers. Pulled and analyzed multiple daily sales reports through VZaI. Created new reports at the request of Account Managers and Regional Account Managers. Managed six street team employees for fieldwork events and event reporting. Freelance Digital Media/Traffic Coordinator at Prudential 02/2013 - 03/2013 Company Name City , State Entered new campaigns into MediaVisor and MediaOcean to create IOs for publishers and traffic sheets for creative departments. Provided monthly campaign report and analysis using Dart DFA. Cost audited all media spend of the previous months activity for finance department. Point person for Aventa, trafficking company, and assisted with any issues or questions about current and upcoming campaigns. Freelance Assistant Digital Media Planner At Neo@Ogilvy 12/2012 - 01/2013 Company Name City , State Clients: Caesar's Entertainment   Assisted with submitting and processing media invoices through ASPEN. Maintained vendor relationships and monitored delivery of active campaigns. Generated and analyzed all campaign reports to determine media spend and performance against respective metrics, in addition to presenting results and insights directly to the client. Assisted in RFP and media negotiations, and issues insertion orders to publishers using DDS. Created media recommendations and media flowcharts for upcoming campaigns. Integrated Junior Media Associate 11/2011 - 11/2012 Company Name City , State Client: Samsung; Enterprise and Consumer Business and Telecom   Samsung Developed strategy for traditional and interactive media, and tactical interactive media recommendation for new products launches, and other key products under the Enterprise (B2B) and Consumer Business Divisions for Samsung US. Lead weekly status calls with the client, creative agencies and other partners for 9+ campaigns. Activated digital executions from RFPs to post-buy reports, using MediaOcean and Dart DFA. Analysis and present bi-monthly campaign reporting with optimization recommendations. Utilize industry tools such as IMS, Comscore, and Tardiis to develop campaign recommendations, as well as weekly presentations of industry trade articles. Provide POVs on new partners and opportunities for the client Accomplishments Completed Starcom Mediavest Group Flight Basics training course. Education Present Certification : eCornell - Marketing Strategy Seven-course online marketing certificate with MBA-level strategic marketing training. December 2010 Bachelors of Arts : Seton Hall University - Communications City , State GPA: GPA: 3.4 Emphasis in Public Relations Marketing, Public Relations and Journalism coursework Member of PRSSA, Member of Alpha Phi Sorority: Director of Marketing, 2008-2009 and Vice President of Marketing, 2009-2010 Skills M edia Planning/Buying Softward: MediaOcean, DDS, MediaVisor, Aspen, Strata, Dart DFA and DFP Research Software: IMS Clear Decisions (MRI), comScore, Adviews, Snapshot, SRDS, eMarketer Other Software: Salesforce, Central Desktop VZaI, Hyperion, Lotus Notes, Mircsoft Office Suite, Google Drive and Docs, Box, QuarkXPress Mac/PC Platform proficient

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME527270185" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_527270185_1_344377275" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="527270185FNAM1"> </span> <span> </span> <span class="field" id="527270185LNAM1"> CONTRACT SENIOR ASSOCIATE MEDIA PLANNER AT SAPIENTNITRO</span> </div> </div> </div> <div class="section" id="SECTION_SUMM527270187" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM527270187"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_527270187_1_344377291" style=" padding-top:0px; "> <div class="field singlecolumn" id="527270187FRFM1"> To obtain a mid-level leadership position in media that will utilize my strong analytical, negotiation and creative- thinking skills.</div> </div> </div> <div class="section" id="SECTION_EXPR527270189" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR527270189"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_527270189_1_344377277" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT1"> Contract Senior Associate Media Planner at SapientNitro</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD1"> 07/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES1" itemprop="description"> <p align="LEFT"> <b> Clients: KPMG, Citizens Bank, The Institutes, Moven</b>  </p> <ul> <li> Involved in all aspects media planning and buying process, from client briefing to post buy reporting Provide POVs for new vendors and opportunities Compile RFPs for potential partners and negotiate media costs.</li> <li> Secure media placements and issue approved vendors IOs Create strategic and tactical media recommendations with traditional and online components Analyze campaign reporting and provide clients with optimizations Assist media finance team in vendor payment and client billing Lead status updates calls with clients, present media recommendations and POVs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_2_344377278" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT2"> Freelance Sales Planner</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD2"> 04/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT2"> 05/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES2" itemprop="description"> <ul> <li> Served as primary POC for Major Projects brought in by Ad Sales Team.</li> <li> Created media plans and PPT decks for incoming RFPs and meetings for Ad Sales Team.</li> <li> Coordinated with multiple departments within the Ziff Davis Organization; ensuring programs have all necessary requirements to launch timely and effectively.</li> <li> Managed client and agency expectations, creative approvals, project timelines, and asset allotment for Ziff Davis programs and projects.</li> <li> Managed the expectations of Ad Sales, Operations, Sales Development, Tech, Finance, and Editorial, to guarantee internal protocols and workflows are met with each program.</li> <li> Worked with Editorial staff to coordinate Ad Sales and Editorial Programs.</li> <li> Brainstormed with Marketing team to create innovative ideas for the Ziff Davis organization and prospective advertisers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_3_344377279" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT3"> Freelance Associate Media Planner, Digital</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD3"> 01/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT3"> 02/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES3" itemprop="description"> <p align="LEFT"> <b> Clients: WEtv, Sundance TV, FUSE, Nuvo TV, 20th Century TV</b>  </p> <ul> <li> RFPed potential vendors for upcoming campaigns.</li> <li> Reviewed vendor proposals, negotiated plan, and assisted with putting together campaign recommendations for clients.</li> <li> Created and updated buy sheets for client approval.</li> <li> Entered all media buys into Strata, and sent/received signed IOs from vendors.</li> <li> Coordinated digital production of custom assets with vendor, client, and creative agencies.</li> <li> Created t-sheets for Ad Ops team, and send out tags to approved vendors.</li> <li> Met with potential new partners to learn about capabilities and ad opportunities.</li> <li> Provided campaign reporting for currently running campaigns, and in-depth post reporting using Dart DFA and Excel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_4_344377280" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT4"> Studio Manager</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD4"> 08/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT4"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES4" itemprop="description"> <ul> <li> Opened job numbers and created estimates for new jobs.</li> <li> Scheduled and attended all pre-shoot meetings, noting any changes or requests.</li> <li> Set up and broke down shoots for visiting client, assisting with any needs during the day.</li> <li> Revised and sent out estimates and payments to vendors and clients.</li> <li> Assisted food stylist, prop stylist, and photographer during shoot prep, shoot, and post shoot by running errands, and anything else needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_5_344377281" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT5"> Digital Sales Planner</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD5"> 07/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT5"> 08/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES5" itemprop="description"> <ul> <li> Assisted Director of Sales Development and Account Executives in assembling customized marketing plans for incoming RFPs from agencies and clients to meet their advertising objectives.</li> <li> Helped in managing key relationships with agency personnel and clients.</li> <li> Worked with Account Executives to ensure a smooth transition from pre-sale responsible to post-sale and campaign activation.</li> <li> Entered and managed sales inventory through Dart DFP, and created and/or revised insertion orders for agencies and clients.</li> <li> Key liaison between digital production, ad ops, and project managers to ensure delivery of strategic and successful media programs with optimal CTRs, and other key digital metrics.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_6_344377283" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT6"> Contract Marketing Coordinator at Verison FiOS</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD6"> 04/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT6"> 05/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES6" itemprop="description"> <ul> <li> Provided support for 16 Account Managers and two Regional Account Mangers.</li> <li> Pulled and analyzed multiple daily sales reports through VZaI.</li> <li> Created new reports at the request of Account Managers and Regional Account Managers.</li> <li> Managed six street team employees for fieldwork events and event reporting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_7_344377284" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT7"> Freelance Digital Media/Traffic Coordinator at Prudential</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD7"> 02/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT7"> 03/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES7" itemprop="description"> <ul> <li> Entered new campaigns into MediaVisor and MediaOcean to create IOs for publishers and traffic sheets for creative departments.</li> <li> Provided monthly campaign report and analysis using Dart DFA.</li> <li> Cost audited all media spend of the previous months activity for finance department.</li> <li> Point person for Aventa, trafficking company, and assisted with any issues or questions about current and upcoming campaigns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_8_344377285" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT8"> Freelance Assistant Digital Media Planner At Neo@Ogilvy</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD8"> 12/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT8"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP8" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES8" itemprop="description"> <p align="LEFT"> <b> Clients: Caesar's Entertainment</b>  </p> <ul> <li> Assisted with submitting and processing media invoices through ASPEN.</li> <li> Maintained vendor relationships and monitored delivery of active campaigns.</li> <li> Generated and analyzed all campaign reports to determine media spend and performance against respective metrics, in addition to presenting results and insights directly to the client.</li> <li> Assisted in RFP and media negotiations, and issues insertion orders to publishers using DDS.</li> <li> Created media recommendations and media flowcharts for upcoming campaigns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270189_9_344377287" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="527270189JTIT9"> Integrated Junior Media Associate</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="527270189JSTD9"> 11/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="527270189EDDT9"> 11/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="527270189COMP9" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="527270189JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="527270189JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="527270189JDES9" itemprop="description"> <p align="LEFT"> <b> Client: Samsung; Enterprise and Consumer Business and Telecom</b>  </p> <ul> <li> Samsung Developed strategy for traditional and interactive media, and tactical interactive media recommendation for new products launches, and other key products under the Enterprise (B2B) and Consumer Business Divisions for Samsung US.</li> <li> Lead weekly status calls with the client, creative agencies and other partners for 9+ campaigns.</li> <li> Activated digital executions from RFPs to post-buy reports, using MediaOcean and Dart DFA.</li> <li> Analysis and present bi-monthly campaign reporting with optimization recommendations.</li> <li> Utilize industry tools such as IMS, Comscore, and Tardiis to develop campaign recommendations, as well as weekly presentations of industry trade articles.</li> <li> Provide POVs on new partners and opportunities for the client Accomplishments Completed Starcom Mediavest Group Flight Basics training course.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC527270190" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC527270190"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_527270190_1_344377288" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="527270190GRYR1"> Present</span> </span> <span class="degree" id="527270190DGRE1" itemprop="name"> Certification</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="527270190SCHO1" itemprop="name"> eCornell</span> <span class="degree"> - </span> <span class="programline" id="527270190STUY1"> Marketing Strategy</span> </span> <span class="paddedline"> <span class="eduLocation" id="527270190SCIT1"> </span> <span class="eduLocation" id="527270190SSTA1"> </span> <span class="eduLocation" id="527270190SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="527270190FRFM1"> <p align="LEFT"> Seven-course online marketing certificate with MBA-level strategic marketing training.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_527270190_2_344377289" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="527270190GRYR2"> December 2010</span> </span> <span class="degree" id="527270190DGRE2" itemprop="name"> Bachelors of Arts</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="527270190SCHO2" itemprop="name"> Seton Hall University</span> <span class="degree"> - </span> <span class="programline" id="527270190STUY2"> Communications</span> </span> <span class="paddedline"> <span class="eduLocation" id="527270190SCIT2"> City</span> <span> , </span> <span class="eduLocation" id="527270190SSTA2"> State</span> <span class="eduLocation" id="527270190SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="527270190GRPA2"> GPA: 3.4</span> </span> <span class="paddedline"> <span class="field" id="527270190FRFM2"> <p align="LEFT"> Emphasis in Public Relations</p> <p align="LEFT"> Marketing, Public Relations and Journalism coursework</p> <br/> <p align="LEFT"> Member of PRSSA, Member of Alpha Phi Sorority: Director of Marketing, 2008-2009 and Vice President of Marketing, 2009-2010</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL527270192" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL527270192"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_527270192_1_344377293" style=" padding-top:0px; "> <div class="field singlecolumn" id="527270192FRFM1"> <ul> <li> M<font color="#000000"> edia Planning/Buying Softward: MediaOcean, DDS, MediaVisor, Aspen, Strata, Dart DFA and DFP</font> </li> <li> Research Software: IMS Clear Decisions (MRI), comScore, Adviews, Snapshot, SRDS, eMarketer</li> <li> Other Software: Salesforce, Central Desktop VZaI, Hyperion, Lotus Notes, Mircsoft Office Suite, Google Drive and Docs, Box, QuarkXPress</li> <li> Mac/PC Platform proficient</li> </ul> <br/> </div> </div> </div> </div>

DIGITAL-MEDIA

EXEC DIRECTOR OF SALES, CONSULTANT, STRATEGIST Executive Profile 10+ year proven track record in Digital, Mobile, and Social, Business Development & Sales Leadership experience, working with top tier clients and agencies in revenue generation, sales team management, across Retail, CPG, QSR, Electronics, Entertainment, among other verticals, leading sales teams to exceeding quota and new market expansion Skill Highlights Business development leader Sales team management Revenue and market expansion Self-motivated Leadership/communication skills Negotiations expert Market research and analysis Customer-oriented Core Accomplishments Sales Management and Leadership :   Built and managed sales teams to over $25MM in annual quota achievement Business Development leadership in Business Development Expertise :   Spearheaded programs which increased revenues 150% YoY and successfully expanded into new markets and territories Professional Experience Exec Director of Sales, Consultant, Strategist Current Company Name － City , State Work with clients and agencies to build and implement in-market strategies and extend revenue streams across digital, mobile, and social messaging channels Drive revenue across Retail, CPG, e-Commerce, Technology, and Entertainment clients Manage and Develop go-to-market strategies and positioning to achieve optimal goals Build Mobile + Social Planning, Marketing & Messaging Strategies via Multi-Platform and Omni-Channel execution, also to be executed digitally via live on-the-ground events Develop and Strengthen Strategic Partnerships across disciplines and tech partner organizations. Advisor, Strategy, Business Development, & Sales and Media / Marketing Strategist. Current Company Name － City , State Drive Business Development and Strategy through sourcing new client relationships. Develop holistic digital and media strategy through execution, across Mobile / Digital companies developing solutions for expansion and new marketplace penetration endeavors. Manage and Develop go-to-market strategies and positioning to achieve optimal goals. Sales Team Management, Regional Sales Manager Company Name － City , State Manage a sales of 10 selling Cross-Screen Digital Technology & RM Solutions across PC, Mobile, Video, Social, Advanced Dynamic Ad Serving, Creative Services. Manage over $25MM in annual revenue across the Eastern Region, forecasting budgets, managing to goal across the team, and through individual account leadership and oversight. Deliver 115% to goal and drive revenue through Media and Creative Agencies + Client Direct. Develop key strategic partnerships across disciplines, platforms, and selling verticals. VP, Senior Director of Mobile Sales and Strategy Company Name － City , State Manage sales efforts and lead team of account and campaign sales management Develop and Report revenue growth to C-Level management, directly to the President, and also to the CEO of the organization Lead all Mobile and Tablet Strategic Executions and manage entire Sales process with Agencies, Clients, Publishers, and Networks - both end clients and media partners Manage and solidify top partnerships with agencies for Mobile Ad Serving and Rich Media Develop large book of agency/client business and grow revenues 150% annually YOY Senior Director of Sales, Mobile Solutions Specialist Company Name － City , State Present sponsorship sales offerings, Manage and execute deals with top agencies: Mediavest, Mediacom, Mindshare (Joule), Carat, Media Contacts (Mobext), Ogilvy, BBDO, Mullen. Lead the conceptualization & implementation of multiplatform campaigns and strategic initiatives for key partners, including VH1, Bose, IKEA, Slim Jim, Ford, Coke, Six Flags. Work closely with creative development, marketing, sales, and operations to increase campaign success and optimize for performance. Build cross-platform revenue forecasting, create campaign management platform featuring brand sponsorship and integration offerings across multiple disciplines. Manager, Eastern Sales and Business Development Company Name － City , State Build & develop sales territory of top agencies and brands, increase revenues for digital content organization, exceeding sales goals at 110% Develop integrated programs and campaign executions with top tier brands, manage entire sales processes Successfully closed integrated deals including Walmart, P&G, Nestle, Aquapod, HP Produce and enhance actionable marketing material and product collateral for external industry consumption, present to agencies and clients to ensure successful sell-through. Cross-Platform Digital Media Advertising Sales Company Name － City , State Work with agencies and clients in advertising across all MTVU online properties and develop agency & client relationships, in conjunction with Cable partners Build sponsorship packages across both digital integrations and television offerings, develop compelling visual collateral, incorporating analytics, campaign reporting Create and deliver strategic sales plans to secure digital deals across multiple key verticals Strategize with upper management and agency buyers on fostering/growing top accounts Manage cross-functionally across all departments, driving TV platforms & all digital sites Commercial Producer, Production Manger Company Name － City , State Work with top Madison Avenue Ad Agency to Produce TV Commercial Animatics to be produced as live on-air commercials for Fortune 500 companies. Manage entire production process throughout commercial shoots, securing crews and production staff, vendors, and all aspects of pre- and physical production. Education MBA : Management and Media Communications Management, Finance , 2012 Fordham University Graduate School of Business GPA: GPA: 3.9 GPA: 3.9 BS : Media Communications and Film Production/Direction , 1999 Syracuse University, S.I. Newhouse School of Public Communications GPA: GPA: 3.8 GPA: 3.8 Media Communications and Film Production/Direction Skills Sales Management, Business Development and Strategy, Client and Agency Focus, Creative Development, e-Commerce, Forecasting, Leadership, Managing, Marketing, Messaging, Positioning, Process Driven, Reporting and Analytics

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME492466448" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_492466448_1_321185979" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="492466448FNAM1"> </span> <span> </span> <span class="field" id="492466448LNAM1"> EXEC DIRECTOR OF SALES, CONSULTANT, STRATEGIST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM492466450" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM492466450"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466450_1_321186912" style=" padding-top:0px; "> <div class="field singlecolumn" id="492466450FRFM1"> <p align="LEFT"> 10+ year proven track record in Digital, Mobile, and Social, Business Development &amp; Sales Leadership experience, working with top tier clients and agencies in revenue generation, sales team management, across Retail, CPG, QSR, Electronics, Entertainment, among other verticals, leading sales teams to exceeding quota and new market expansion</p> </div> </div> </div> <div class="section" id="SECTION_HILT492466451" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT492466451"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466451_1_321188315" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="492466451SKC11"> <ul> <li> Business development leader</li> <li> Sales team management</li> <li> Revenue and market expansion</li> <li> Self-motivated</li> </ul> </td> <td class="field twocol_2 charspace" id="492466451SKC21"> <ul> <li> Leadership/communication skills</li> <li> Negotiations expert</li> <li> Market research and analysis</li> <li> Customer-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM492466821" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM492466821"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466821_1_321189470" style=" padding-top:0px; "> <div class="field singlecolumn" id="492466821FRFM1"> <p align="LEFT"> <i> Sales</i> <i> </i> <i> Management and Leadership</i> <i> :</i>  </p> <ul> <li> Built and managed sales teams to over $25MM in annual quota achievement</li> <li> Business Development leadership in</li> </ul> <br/> <p align="LEFT"> <i> Business Development Expertise</i> <i> :</i>  </p> <ul> <li> Spearheaded programs which increased revenues 150% YoY and successfully expanded into new markets and territories</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR492466452" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR492466452"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466452_1_321185981" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT1"> Exec Director of Sales, Consultant, Strategist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="492466452JSTD1"> </span> <span class="jobdates" format="%B %Y" id="492466452EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES1" itemprop="description"> <ul> <li> Work with clients and agencies to build and implement in-market strategies and extend revenue streams across digital, mobile, and social messaging channels </li> <li> Drive revenue across Retail, CPG, e-Commerce, Technology, and Entertainment clients </li> <li> Manage and Develop go-to-market strategies and positioning to achieve optimal goals </li> <li> Build Mobile + Social Planning, Marketing &amp; Messaging Strategies via Multi-Platform and Omni-Channel execution, also to be executed digitally via live on-the-ground events </li> <li> Develop and Strengthen Strategic Partnerships across disciplines and tech partner organizations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_2_321185982" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT2"> Advisor, Strategy, Business Development, &amp; Sales and Media / Marketing Strategist.</span> <br/> <span> <span class="jobdates" format="%B %Y" id="492466452JSTD2"> </span> <span class="jobdates" format="%B %Y" id="492466452EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES2" itemprop="description"> <ul> <li> Drive Business Development and Strategy through sourcing new client relationships.</li> <li> Develop holistic digital and media strategy through execution, across Mobile / Digital companies developing solutions for expansion and new marketplace penetration endeavors.</li> <li> Manage and Develop go-to-market strategies and positioning to achieve optimal goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_3_321185983" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT3"> Sales Team Management, Regional Sales Manager</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES3" itemprop="description"> <ul> <li> Manage a sales of 10 selling Cross-Screen Digital Technology &amp; RM Solutions across PC, Mobile, Video, Social, Advanced Dynamic Ad Serving, Creative Services.</li> <li> Manage over $25MM in annual revenue across the Eastern Region, forecasting budgets, managing to goal across the team, and through individual account leadership and oversight.</li> <li> Deliver 115% to goal and drive revenue through Media and Creative Agencies + Client Direct.</li> <li> Develop key strategic partnerships across disciplines, platforms, and selling verticals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_4_321185984" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT4"> VP, Senior Director of Mobile Sales and Strategy</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES4" itemprop="description"> <ul> <li> Manage sales efforts and lead team of account and campaign sales management </li> <li> Develop and Report revenue growth to C-Level management, directly to the President, and also to the CEO of the organization </li> <li> Lead all Mobile and Tablet Strategic Executions and manage entire Sales process with Agencies, Clients, Publishers, and Networks - both end clients and media partners </li> <li> Manage and solidify top partnerships with agencies for Mobile Ad Serving and Rich Media </li> <li> Develop large book of agency/client business and grow revenues 150% annually YOY</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_5_321185985" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT5"> Senior Director of Sales, Mobile Solutions Specialist</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES5" itemprop="description"> <ul> <li> Present sponsorship sales offerings, Manage and execute deals with top agencies: Mediavest, Mediacom, Mindshare (Joule), Carat, Media Contacts (Mobext), Ogilvy, BBDO, Mullen.</li> <li> Lead the conceptualization &amp; implementation of multiplatform campaigns and strategic initiatives for key partners, including VH1, Bose, IKEA, Slim Jim, Ford, Coke, Six Flags.</li> <li> Work closely with creative development, marketing, sales, and operations to increase campaign success and optimize for performance.</li> <li> Build cross-platform revenue forecasting, create campaign management platform featuring brand sponsorship and integration offerings across multiple disciplines.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_6_321185986" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT6"> Manager, Eastern Sales and Business Development</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES6" itemprop="description"> <ul> <li> Build &amp; develop sales territory of top agencies and brands, increase revenues for digital content organization, exceeding sales goals at 110% </li> <li> Develop integrated programs and campaign executions with top tier brands, manage entire sales processes</li> <li> Successfully closed integrated deals including Walmart, P&amp;G, Nestle, Aquapod, HP </li> <li> Produce and enhance actionable marketing material and product collateral for external industry consumption, present to agencies and clients to ensure successful sell-through.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_7_321185987" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT7"> Cross-Platform Digital Media Advertising Sales </span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES7" itemprop="description"> <ul> <li> Work with agencies and clients in advertising across all MTVU online properties and develop agency &amp; client relationships, in conjunction with Cable partners </li> <li> Build sponsorship packages across both digital integrations and television offerings, develop compelling visual collateral, incorporating analytics, campaign reporting </li> <li> Create and deliver strategic sales plans to secure digital deals across multiple key verticals </li> <li> Strategize with upper management and agency buyers on fostering/growing top accounts </li> <li> Manage cross-functionally across all departments, driving TV platforms &amp; all digital sites</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466452_8_321185988" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492466452JTIT8"> Commercial Producer, Production Manger</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492466452COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="492466452JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492466452JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="492466452JDES8" itemprop="description"> <ul> <li> Work with top Madison Avenue Ad Agency to Produce TV Commercial Animatics to be produced as live on-air commercials for Fortune 500 companies.</li> <li> Manage entire production process throughout commercial shoots, securing crews and production staff, vendors, and all aspects of pre- and physical production.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC492466453" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC492466453"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466453_1_321185990" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="492466453DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="492466453STUY1"> Management and Media Communications Management, Finance</span> <span> , </span> <span class="jobdates" id="492466453GRYR1"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="492466453SCHO1" itemprop="name"> Fordham University Graduate School of Business</span> <span class="joblocation jobcity" id="492466453SCIT1"> </span> <span class="joblocation jobstate" id="492466453SSTA1"> </span> <span class="joblocation jobstate" id="492466453SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="492466453GRPA1"> GPA: 3.9</span> </span> <span class="paddedline"> <span class="field" id="492466453FRFM1"> <p align="LEFT"> GPA: 3.9</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492466453_2_321185991" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="492466453DGRE2" itemprop="name"> BS</span> <span> : </span> <span class="programline" dependency="STUY" id="492466453STUY2"> Media Communications and Film Production/Direction</span> <span> , </span> <span class="jobdates" id="492466453GRYR2"> 1999</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="492466453SCHO2" itemprop="name"> Syracuse University, S.I. Newhouse School of Public Communications</span> <span class="joblocation jobcity" id="492466453SCIT2"> </span> <span class="joblocation jobstate" id="492466453SSTA2"> </span> <span class="joblocation jobstate" id="492466453SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="492466453GRPA2"> GPA: 3.8</span> </span> <span class="paddedline"> <span class="field" id="492466453FRFM2"> <p align="LEFT"> GPA: 3.8 </p> <p align="LEFT"> Media Communications and Film Production/Direction</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL492466455" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL492466455"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492466455_1_321185992" style=" padding-top:0px; "> <div class="field singlecolumn" id="492466455FRFM1"> <p align="LEFT"> Sales Management,<font> Business Development and Strategy, Client and Agency Focus, Creative Development, e-Commerce, Forecasting, Leadership, Managing, Marketing, Messaging, Positioning, Process Driven, Reporting and Analytics</font> </p> <p> </p> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR OF DONOR RELATIONS Professional Summary Dynamic leader, with outstanding experience in major gifts, fundraising, event management, donor relations, government and community relations, public relations and marketing, board management and development, and strategic planning.  Adept at motivating and leading staff and promoting an entrepreneurial spirit that thrives through discipline and pragmatic thinking. Skills Strong verbal communication Budgeting and finance Project management Process implementation Extremely organized Client assessment and analysis Team leadership Self-motivated Work History 03/2016 to Current Director of Donor Relations Company Name – City , State Montclair State University's office of Advancement is tasked with raising funds to further the University's commitment to educate a diverse community of learners through alumni and friends of the University. Responsible for three direct reports as well as a $1.2 million dollar fundraising budget. Responsibilities include: designing, implementing and coordinating an institution-wide comprehensive donor relations and stewardship program that consistently engages and appropriately promotes donors at all levels as well as managing key fundraising events. Accomplishments: Managed and achieved 100% of Annual Golf Outing goal by engaging more sponsors and reducing costs through collateral cost reduction. Managed and Achieved 133% of Annual Scholarship Dinner goal, this was done by engaging vendors as sponsors and managing the budget more efficiently, as well as implementing new ways to recognize sponsors. Implemented efficiencies to manage acknowledgement policies and procedures across the Division and University that were essential for a comprehensive donor relations program. Designed, documented, and implemented a systematic and integrated donor relations program that encompassed donor cultivation and recognition events, endowed position installations, and building naming dedications. Responsible for devising and using consistent, accurate, and appropriate information-sharing mechanisms for stewarding prospects and donors. 09/2014 to 03/2016 Director of Development Company Name – City , State As a Roman Catholic, college preparatory school under the auspices of the Archdiocese of Newark, IHA is committed to graduating savvy, critical thinkers who are confident, independent women are prepared for their futures. Responsible for $1.2 million dollar department fundraising budget, including participation in budgeting process and monitoring of revenue and expenses. Managed annual fund, capital campaign, scholarship, marketing initiatives, and stewardship programs and established metrics for review. Accomplishments: Modernized IHA's external brand recognition, to include new admissions materials, development materials, stewardship report and brand guide. Manage a staff of 2, who are responsible for donor recognition, acknowledgement process as well as prospect research. Reengineered annual fund program, increasing net revenue by 45% Designed and implemented long-term advancement plan, including strategies related to the cultivation, solicitation, acknowledgement and ongoing stewardship of individual, corporate and foundation donors and campaigns for capital projects. Outfitted new STEM classrooms with grant donations from Konica Minolta Achieved 100% of annual capital campaign goal for FY15 Instituted Alumnae giving program, as well as Reunion Giving amongst classes, achieved over 100% of initial goal. Manage a portfolio of 250+ major gift prospects and have achieved 100%+ of FY15 goal on target to achieve FY16 goals. 10/2013 to 09/2014 Donor Relations Manager Company Name – City , State Saint Peter's University's office of Advancement is tasked with raising funds to further the University's Jesuit Catholic identity and commitment to educate a diverse community of learners through alumni and friends of the University. Responsible for $250,000 individual fundraising budget, including participation in budgeting process and monitoring of revenue and expenses. Managed scholarship reporting, capital campaign, and event programs and established metrics for review. Oversaw all aspects of donor stewardship, scholarship endowment, portfolio of 100+ prospects and management of the Board of Regents. Accomplishments: Increased Board of Regents participation within the following priorities: Regents Symposium, Sponsorships, Scholarships, Mentorship, and Internship opportunities. Liaised with Office of Admissions on their behalf. Managed a major gifts portfolio of 100+ and achieved 100% of 2014/2015 individual, corporate and foundation goals. Developed a system to customize relationship management for leadership-level donors, with particular oversight of the University's "Top 25" VIP donors. Work with LGOs to ensure these donors receive appropriate levels of stewardship reporting, recognition and guidance with respect to their interactions with the University. Managed all donor scholarships, to include tracking of all funds and awards made, donor communication and reporting. Transformed Scholarship process as it pertains to all stakeholders to include: Donors, Advancement, Finance, Financial Aid and Admissions. Provided new opportunities for donors to meet scholarship recipients. Managed the pledge process for the $60 million dollar Student Center imitative. Bergen County representative for the University at all key opportunities within the region. Responsible for supervising, creating, executing and overseeing a comprehensive donor acknowledgement, reporting and recognition program, including advising on complex and carefully orchestrated events and programs for the University's donors. 11/2010 to 10/2013 Annual Fund and Special Events Manager Company Name – City , State Englewood Hospital and Medical Center Foundation raises private funds to further the Medical Center's vision to become the regional leader in providing state-of-the-art compassionate care in a humanistic environment. Responsible for overseeing all elements of $2.5 million Annual Fund. Accomplishments: Increased corporate and community sponsorship's of all signature events by 45%. Managed a major gifts portfolio of 100+ and achieved 100% of 2012 & 2103 individual, corporate and foundation goals. Transformed 13 year-old Breast Cancer Walk. Increased net revenue by 75% in one year. Established Foundation's first Business Partner Program as well as Physician Partners Program which offered a new revenue stream to augment the Annual Fund. Manage Annual Fund's donor programs: Leadership Society ($1,000+ individual donors); Business Partner Program and the Physician Partners as well as Caduceus Society; achieved 100% of goal in 2012 and will do so again in 2013. Achieved 100% of goal for all 2012 and 2013 events, while staying within expense budget. Manage key volunteer committees for all signature events. Implemented annual $3.2 million advertising program Accomplishments: Provided leadership to key service line representatives, developing dynamic advertising programs to promote hospital and develop new business. Managed vendors and established metrics for review on all campaigns. Negotiated 25 free bus sides/tails for EHMC Foundation to advertise Walk for Awareness Breast Cancer Walk Recipient of 2012 Aster and Jersey Awards for Bariatric and Maternity Ad Campaigns. 04/2010 to 11/2010 Special Events & Annual Fund Manager Marketing Communications Specialist Company Name – City , State For 100 years, the American Cancer Society has worked relentlessly to save lives and create a world with less cancer and more birthdays. Together with millions of our supporters worldwide, we help people stay well, help people get well, find cures, and fight back against cancer. 03/2009 to 04/2010 Director of Special Events Company Name – City , State Managed all annual events within in the North Jersey Region to include Golf Classic, Gala, and Making Strides against Breast Cancer Walk. Achieved 100% of all goals while staying within expense budget. I was the first MSABC Walk Director to achieve goal in 6 years, I did this mainly by engaging two additional key sponsors, but more importantly by adding eleven additional "Pacesetters" who raise a minimum of $5K each. Accomplishments: Transformed Making Strides Against Breast Cancer Walk achieving goal of $546,000. I was the first individual to achieve goal for this event in 6 years. Recruited two new board members who were instrumental in revitalizing Golf Committee. Managed small team of direct reports and volunteers. Established new metrics for review. Oasis is dedicated to feeding and clothing needy women and children and to offering them educational resources and skills to obtain meaningful employment and to break the cycle of poverty. 01/2006 to 03/2009 Director of Fund Development Company Name – City , State Responsible for $1.5 million fundraising budget, including participation in budgeting process and monitoring of revenue and expenses. Managed annual fund, capital campaign and event programs and established metrics for review. Accomplishments: Achieved "Charity Navigator, 4 Star Status" during my tenure. Modernized Oasis's external brand recognition, to include a new website, a dynamic new social networking presence and many significant press placements including Fox News Channel, New York 1, The Star Ledger, The Record and USA Today. Closed $500K budget gap through strategic board initiatives. Achieved 100% of goal on all signature events. Reengineered direct mail program, increasing net revenue by 25% Established first volunteer special events committee Designed and implemented long-term fund development plan, including strategies related to the cultivation, solicitation, acknowledgement and ongoing stewardship of individual, corporate and foundation donors and campaigns for capital projects. is a total process approach company and provides the finest marketing support solutions to clients in the forefront of their industries. 11/1997 to 10/2004 Senior Marketing Communications Manager Company Name – City , State Developed and managed all aspects of client portfolio, to include sales, marketing, branding, trade shows, public relations, web, etc. Accomplishments: Increased sales portfolio by 75% Achieved sales goals annually Awarded Customer Service Award in 2008 and 2009 Managed and implemented new branding, marketing communications and trade show/event initiatives for existing clientele. Sony is a diversified global company at the forefront of technological innovation and entertainment. Sony Electronics is the sales and marketing arms of Sony's global electronics business. It is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. 01/2002 to 09/2002 Digital Media Specialist, Senior Marketing Communications Specialist, Senior Market Analyst Company Name – City , State Implemented online product launches into the B2B & B2C market while executing updates specific to each product line. Responsible for general production and tradeshow coordination of booth, events, premium items and collateral for multiple business units and managed advertising budgets. Received Award for the production of the first CDR for largest tradeshow, NAB, which contained all broadcast product collateral. Managed internal sales award program and ensured confidentiality on highly sensitive information, as well as manage all updates to the programs' website. Community Hospital committed to being a leader in the community in offering quality healthcare with a commitment to caring. Corporate Relations, Sales Representative Liaison to physicians, community leaders, government and corporate leaders to secure and gain market share. Accomplishments: Increased business by 35% in first quarter of 2002 by marketing the services of the hospital to doctor's offices and corporate clients Negotiated all sales contracts with customers at senior management level, and increased profitability by 22%. Raised funds for health care initiatives and education through corporate solicitation. Achieved 100% of gross goal for "Women of the New Millennium" program as well as the annual gala & golf outing. Affiliations Board Member of Julia's Butterfly Foundation, Wyckoff, NJ Education B.A : Political Science Montclair State University - City , State Political Science Skills Raisers Edge, Donor Perfect, Microsoft Office, Publisher, Adobe Creative Suite: PhotoshopCS3, DreamWeaverCS3, Adobe Writer, HTML, CorelPainter, SAP, Access

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1081998523" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1081998523_1_727361949" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1081998523FNAM1"> </span> <span> </span> <span class="field" id="1081998523LNAM1"> DIRECTOR OF DONOR RELATIONS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1081998525" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SUMM1081998525"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998525_1_727361951" style="padding-top:0px;"> <div class="field singlecolumn" id="1081998525FRFM1"> <p> Dynamic leader, with outstanding experience in major gifts, fundraising, event management, donor relations, government and community relations, public relations and marketing, board management and development, and strategic planning.  Adept at motivating and leading staff and promoting an entrepreneurial spirit that thrives through discipline and pragmatic thinking.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1081998526" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_HILT1081998526"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998526_1_727361952" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1081998526SKC11"> <ul> <li> Strong verbal communication</li> <li> Budgeting and finance</li> <li> Project management</li> <li> Process implementation</li> </ul> </td> <td class="field twocol_2" id="1081998526SKC21"> <ul> <li> Extremely organized</li> <li> Client assessment and analysis</li> <li> Team leadership</li> <li> Self-motivated</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1081998527" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EXPR1081998527"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998527_1_727361953" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT1"> Director of Donor Relations</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES1" itemprop="description"> <ul> <li> Montclair State University's office of Advancement is tasked with raising funds to further the University's commitment to educate a diverse community of learners through alumni and friends of the University.</li> <li> Responsible for three direct reports as well as a $1.2 million dollar fundraising budget.</li> <li> Responsibilities include: designing, implementing and coordinating an institution-wide comprehensive donor relations and stewardship program that consistently engages and appropriately promotes donors at all levels as well as managing key fundraising events.</li> <li> Accomplishments: Managed and achieved 100% of Annual Golf Outing goal by engaging more sponsors and reducing costs through collateral cost reduction.</li> <li> Managed and Achieved 133% of Annual Scholarship Dinner goal, this was done by engaging vendors as sponsors and managing the budget more efficiently, as well as implementing new ways to recognize sponsors.</li> <li> Implemented efficiencies to manage acknowledgement policies and procedures across the Division and University that were essential for a comprehensive donor relations program.</li> <li> Designed, documented, and implemented a systematic and integrated donor relations program that encompassed donor cultivation and recognition events, endowed position installations, and building naming dedications.</li> <li> Responsible for devising and using consistent, accurate, and appropriate information-sharing mechanisms for stewarding prospects and donors.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_2_727361954" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD2"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT2"> 03/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT2"> Director of Development</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES2" itemprop="description"> <ul> <li> As a Roman Catholic, college preparatory school under the auspices of the Archdiocese of Newark, IHA is committed to graduating savvy, critical thinkers who are confident, independent women are prepared for their futures.</li> <li> Responsible for $1.2 million dollar department fundraising budget, including participation in budgeting process and monitoring of revenue and expenses.</li> <li> Managed annual fund, capital campaign, scholarship, marketing initiatives, and stewardship programs and established metrics for review.</li> <li> Accomplishments: Modernized IHA's external brand recognition, to include new admissions materials, development materials, stewardship report and brand guide.</li> <li> Manage a staff of 2, who are responsible for donor recognition, acknowledgement process as well as prospect research.</li> <li> Reengineered annual fund program, increasing net revenue by 45% Designed and implemented long-term advancement plan, including strategies related to the cultivation, solicitation, acknowledgement and ongoing stewardship of individual, corporate and foundation donors and campaigns for capital projects.</li> <li> Outfitted new STEM classrooms with grant donations from Konica Minolta Achieved 100% of annual capital campaign goal for FY15 Instituted Alumnae giving program, as well as Reunion Giving amongst classes, achieved over 100% of initial goal.</li> <li> Manage a portfolio of 250+ major gift prospects and have achieved 100%+ of FY15 goal on target to achieve FY16 goals.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_3_727361955" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD3"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT3"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT3"> Donor Relations Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES3" itemprop="description"> <ul> <li> Saint Peter's University's office of Advancement is tasked with raising funds to further the University's Jesuit Catholic identity and commitment to educate a diverse community of learners through alumni and friends of the University.</li> <li> Responsible for $250,000 individual fundraising budget, including participation in budgeting process and monitoring of revenue and expenses.</li> <li> Managed scholarship reporting, capital campaign, and event programs and established metrics for review.</li> <li> Oversaw all aspects of donor stewardship, scholarship endowment, portfolio of 100+ prospects and management of the Board of Regents.</li> <li> Accomplishments: Increased Board of Regents participation within the following priorities: Regents Symposium, Sponsorships, Scholarships, Mentorship, and Internship opportunities.</li> <li> Liaised with Office of Admissions on their behalf.</li> <li> Managed a major gifts portfolio of 100+ and achieved 100% of 2014/2015 individual, corporate and foundation goals.</li> <li> Developed a system to customize relationship management for leadership-level donors, with particular oversight of the University's "Top 25" VIP donors.</li> <li> Work with LGOs to ensure these donors receive appropriate levels of stewardship reporting, recognition and guidance with respect to their interactions with the University.</li> <li> Managed all donor scholarships, to include tracking of all funds and awards made, donor communication and reporting.</li> <li> Transformed Scholarship process as it pertains to all stakeholders to include: Donors, Advancement, Finance, Financial Aid and Admissions.</li> <li> Provided new opportunities for donors to meet scholarship recipients.</li> <li> Managed the pledge process for the $60 million dollar Student Center imitative.</li> <li> Bergen County representative for the University at all key opportunities within the region.</li> <li> Responsible for supervising, creating, executing and overseeing a comprehensive donor acknowledgement, reporting and recognition program, including advising on complex and carefully orchestrated events and programs for the University's donors.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_4_727361956" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD4"> 11/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT4"> 10/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT4"> Annual Fund and Special Events Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES4" itemprop="description"> <ul> <li> Englewood Hospital and Medical Center Foundation raises private funds to further the Medical Center's vision to become the regional leader in providing state-of-the-art compassionate care in a humanistic environment.</li> <li> Responsible for overseeing all elements of $2.5 million Annual Fund.</li> <li> Accomplishments: Increased corporate and community sponsorship's of all signature events by 45%.</li> <li> Managed a major gifts portfolio of 100+ and achieved 100% of 2012 &amp; 2103 individual, corporate and foundation goals.<br/> Transformed 13 year-old Breast Cancer Walk.</li> <li> Increased net revenue by 75% in one year.</li> <li> Established Foundation's first Business Partner Program as well as Physician Partners Program which offered a new revenue stream to augment the Annual Fund.</li> <li> Manage Annual Fund's donor programs: Leadership Society ($1,000+ individual donors); Business Partner Program and the Physician Partners as well as Caduceus Society; achieved 100% of goal in 2012 and will do so again in 2013.</li> <li> Achieved 100% of goal for all 2012 and 2013 events, while staying within expense budget.</li> <li> Manage key volunteer committees for all signature events.<br/> Implemented annual $3.2 million advertising program</li> <li> Accomplishments: Provided leadership to key service line representatives, developing dynamic advertising programs to promote hospital and develop new business.<br/> Managed vendors and established metrics for review on all campaigns.</li> <li> Negotiated 25 free bus sides/tails for EHMC Foundation to advertise Walk for Awareness Breast Cancer Walk Recipient of 2012 Aster and Jersey Awards for Bariatric and Maternity Ad Campaigns.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_5_727361957" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD5"> 04/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT5"> 11/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT5"> Special Events &amp; Annual Fund Manager Marketing Communications Specialist</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES5" itemprop="description"> <ul> <li> <br/> </li> <li> For 100 years, the American Cancer Society has worked relentlessly to save lives and create a world with less cancer and more birthdays.</li> <li> Together with millions of our supporters worldwide, we help people stay well, help people get well, find cures, and fight back against cancer.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_6_727361958" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD6"> 03/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT6"> 04/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT6"> Director of Special Events</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES6" itemprop="description"> <ul> <li> Managed all annual events within in the North Jersey Region to include Golf Classic, Gala, and Making Strides against Breast Cancer Walk.</li> <li> Achieved 100% of all goals while staying within expense budget.</li> <li> I was the first MSABC Walk Director to achieve goal in 6 years, I did this mainly by engaging two additional key sponsors, but more importantly by adding eleven additional "Pacesetters" who raise a minimum of $5K each.</li> <li> Accomplishments: Transformed Making Strides Against Breast Cancer Walk achieving goal of $546,000.</li> <li> I was the first individual to achieve goal for this event in 6 years.</li> <li> Recruited two new board members who were instrumental in revitalizing Golf Committee.</li> <li> Managed small team of direct reports and volunteers.</li> <li> Established new metrics for review.</li> <li> Oasis is dedicated to feeding and clothing needy women and children and to offering them educational resources and skills to obtain meaningful employment and to break the cycle of poverty.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_7_727361960" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD7"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT7"> 03/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT7"> Director of Fund Development</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES7" itemprop="description"> <ul> <li> Responsible for $1.5 million fundraising budget, including participation in budgeting process and monitoring of revenue and expenses.</li> <li> Managed annual fund, capital campaign and event programs and established metrics for review.</li> <li> Accomplishments: Achieved "Charity Navigator, 4 Star Status" during my tenure.</li> <li> Modernized Oasis's external brand recognition, to include a new website, a dynamic new social networking presence and many significant press placements including Fox News Channel, New York 1, The Star Ledger, The Record and USA Today.</li> <li> Closed $500K budget gap through strategic board initiatives.</li> <li> Achieved 100% of goal on all signature events.</li> <li> Reengineered direct mail program, increasing net revenue by 25% Established first volunteer special events committee Designed and implemented long-term fund development plan, including strategies related to the cultivation, solicitation, acknowledgement and ongoing stewardship of individual, corporate and foundation donors and campaigns for capital projects.</li> <li> is a total process approach company and provides the finest marketing support solutions to clients in the forefront of their industries.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_8_727361961" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD8"> 11/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT8"> 10/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT8"> Senior Marketing Communications Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP8" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA8" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES8" itemprop="description"> <ul> <li> Developed and managed all aspects of client portfolio, to include sales, marketing, branding, trade shows, public relations, web, etc.</li> <li> Accomplishments: Increased sales portfolio by 75% Achieved sales goals annually Awarded Customer Service Award in 2008 and 2009 Managed and implemented new branding, marketing communications and trade show/event initiatives for existing clientele.</li> <li> Sony is a diversified global company at the forefront of technological innovation and entertainment.</li> <li> Sony Electronics is the sales and marketing arms of Sony's global electronics business.</li> <li> It is a leading provider of audio/video electronics and information technology products for the consumer and professional markets.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1081998527_9_727361962" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1081998527JSTD9"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1081998527EDDT9"> 09/2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1081998527JTIT9"> Digital Media Specialist, Senior Marketing Communications Specialist, Senior Market Analyst</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1081998527COMP9" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1081998527JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998527JSTA9" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1081998527JDES9" itemprop="description"> <ul> <li> Implemented online product launches into the B2B &amp; B2C market while executing updates specific to each product line.</li> <li> Responsible for general production and tradeshow coordination of booth, events, premium items and collateral for multiple business units and managed advertising budgets.</li> <li> Received Award for the production of the first CDR for largest tradeshow, NAB, which contained all broadcast product collateral.</li> <li> Managed internal sales award program and ensured confidentiality on highly sensitive information, as well as manage all updates to the programs' website.</li> <li> Community Hospital committed to being a leader in the community in offering quality healthcare with a commitment to caring.</li> <li> Corporate Relations, Sales Representative Liaison to physicians, community leaders, government and corporate leaders to secure and gain market share.</li> <li> Accomplishments: Increased business by 35% in first quarter of 2002 by marketing the services of the hospital to doctor's offices and corporate clients Negotiated all sales contracts with customers at senior management level, and increased profitability by 22%.</li> <li> Raised funds for health care initiatives and education through corporate solicitation.</li> <li> Achieved 100% of gross goal for "Women of the New Millennium" program as well as the annual gala &amp; golf outing.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1081998528" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_AFIL1081998528"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998528_1_727361963" style="padding-top:0px;"> <div class="field singlecolumn" id="1081998528FRFM1"> Board Member of Julia's Butterfly Foundation, Wyckoff, NJ</div> </div> </div> <div class="section" id="SECTION_EDUC1081998529" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EDUC1081998529"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998529_1_727361964" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1081998529GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1081998529DGRE1" itemprop="name"> B.A</span> <span> : </span> <span class="programline" id="1081998529STUY1"> Political Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1081998529SCHO1" itemprop="name"> Montclair State University</span> <span> - </span> <span class="joblocation jobcity" id="1081998529SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1081998529SSTA1"> State</span> <br/> </span> <span class="field" id="1081998529FRFM1"> Political Science</span> </div> </div> </div> <div class="section" id="SECTION_SKLL1081998530" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SKLL1081998530"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1081998530_1_727361965" style="padding-top:0px;"> <div class="field singlecolumn" id="1081998530FRFM1"> Raisers Edge, Donor Perfect, Microsoft Office, Publisher, Adobe Creative Suite: PhotoshopCS3, DreamWeaverCS3, Adobe Writer, HTML, CorelPainter, SAP, Access</div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL PRODUCER Summary Personable Project Manager  successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members. Highlights Budgeting and forecasting Process improvement Contract management Relationship building Microsoft Office Suite expert Project development and lifecycle Superb time management skills Detail-oriented Sound judgment Organized and efficient Proficient in Adobe Creative Suite Decisive problem solver Exceptional multi-tasker Deadline-driven Special events planning Experience 08/2015 to Current Digital Producer Company Name － City , State Managed a project budget of $300,000. Drafted action plans and led meetings with internal teams and clients to review project status and proposed changes. Monitored team progress and enforced deadlines for up to four projects at once. Defined project deliverables and monitored status of tasks. 10/2014 to 08/2015 Producer Company Name － City , State Managed all event logistics from conception to completion Ensured program objectives and strategies are met and all events are produced to the highest quality Maintained and expanded vendor relationships and negotiated contracts, pricing and services Collaborated with agency departments in all project stages to develop creative solutions to meet clients' needs Managed budgets with integrity and transparency at all times 02/2013 to 10/2014 Associate Producer Company Name － City , State Managed and executed smaller scale events with 2-3 staff. Served as a liaison between vendors, staff and clients regarding event details. Provided production support on-site during events. Anticipated project needs to meet deadlines. 09/2011 to 02/2013 Production Coordinator Company Name － City , State Researched and gathered information in planning phase for the execution of events. Coordinated and attended site visits. Tracked invoices and created check requests. 06/2011 to 09/2011 Production Intern Company Name － City , State Education May 2011 Bachelor of Science : Business Administration and Computer Information Systems Lewis University － City , State Business Administration and Computer Information Systems Skills Project Management Tools: Workamajig, Basecamp, DoneDone Desktop Publishing Software: Photoshop, Illustrator, HTML

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME806346918" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_806346918_1_523863336" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="806346918FNAM1"> </span> <span> </span> <span class="field" id="806346918LNAM1"> DIGITAL PRODUCER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM806346924" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM806346924"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_806346924_1_523864366" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="806346924FRFM1"> <span class=""> Personable <font color="#000" style="color: rgb(0, 0, 0);"> Project Manager</font>  successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members. </span> </div> </div> </div> <div class="section" id="SECTION_HILT806346922" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT806346922"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_806346922_1_523863344" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="806346922SKC11"> <ul> <li class=""> Budgeting and forecasting</li> <li class=""> Process improvement</li> <li class=""> Contract management</li> <li class=""> Relationship building</li> <li class=""> Microsoft Office Suite expert</li> <li class=""> Project development and lifecycle</li> <li class=""> Superb time management skills</li> <li class=""> Detail-oriented</li> </ul> </td> <td class="field twocol_2" id="806346922SKC21"> <ul> <li class=""> Sound judgment</li> <li class=""> Organized and efficient</li> <li class=""> Proficient in Adobe Creative Suite</li> <li class=""> Decisive problem solver</li> <li class=""> Exceptional multi-tasker</li> <li class=""> Deadline-driven</li> <li class=""> Special events planning</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR806346920" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR806346920"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_806346920_1_523869268" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="806346920JSTD1"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="806346920EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="806346920JTIT1"> Digital Producer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="806346920COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="806346920JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346920JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="806346920JDES1" itemprop="description"> <ul> <li> <span class=""> Managed a project budget of $300,000. </span> </li> <li> <span class=""> <span class=""> Drafted action plans and led meetings with internal teams and clients to review project status and proposed changes. </span> </span> <span class=""> </span> </li> <li> <span class=""> <span class=""> Monitored team progress and enforced deadlines for up to four projects at once.</span> </span> </li> <li> <span class=""> <span class=""> </span> Defined project deliverables and monitored status of tasks. </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_806346920_2_523863338" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="806346920JSTD2"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="806346920EDDT2"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="806346920JTIT2"> Producer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="806346920COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="806346920JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346920JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="806346920JDES2" itemprop="description"> <ul> <li> Managed all event logistics from conception to completion</li> <li> Ensured program objectives and strategies are met and all events are produced to the highest quality</li> <li> Maintained and expanded vendor relationships and negotiated contracts, pricing and services</li> <li> Collaborated with agency departments in all project stages to develop creative solutions to meet clients' needs</li> <li> Managed budgets with integrity and transparency at all times</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_806346920_3_523863340" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="806346920JSTD3"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="806346920EDDT3"> 10/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="806346920JTIT3"> Associate Producer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="806346920COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="806346920JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346920JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="806346920JDES3" itemprop="description"> <ul> <li> Managed and executed smaller scale events with 2-3 staff.</li> <li> Served as a liaison between vendors, staff and clients regarding event details.</li> <li> Provided production support on-site during events.</li> <li> Anticipated project needs to meet deadlines.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_806346920_4_523863341" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="806346920JSTD4"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="806346920EDDT4"> 02/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="806346920JTIT4"> Production Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="806346920COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="806346920JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346920JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="806346920JDES4" itemprop="description"> <ul> <li> Researched and gathered information in planning phase for the execution of events.</li> <li> Coordinated and attended site visits.</li> <li> Tracked invoices and created check requests.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_806346920_5_523863342" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="806346920JSTD5"> 06/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="806346920EDDT5"> 09/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="806346920JTIT5"> Production Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="806346920COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="806346920JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346920JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="806346920JDES5" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC806346921" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC806346921"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_806346921_1_523863343" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="806346921GRYR1"> May 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="806346921DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="806346921STUY1"> Business Administration and Computer Information Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="806346921SCHO1" itemprop="name"> Lewis University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="806346921SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="806346921SSTA1"> State</span> <span class="joblocation jobstate" id="806346921SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="806346921FRFM1"> Business Administration and Computer Information Systems</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL806346923" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL806346923"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_806346923_1_523863345" style="padding-top:0px;"> <div class="field singlecolumn" id="806346923FRFM1"> <span class=""> </span> <ul> <li class=""> Project Management Tools: Workamajig, Basecamp, DoneDone</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL CONSULTANT Summary I am seeking a position to continue my growth in strategic leadership position in the mobile. Continue to drive and design complex new products/services and enhancements that lead the financial industry. Constantly ask myself and others, "What if?" Skills Strong analytical skills Strong collaborative skills Mobile application development Market Research and Analysis Product Development and Launch Strategic Alliances Experience Digital Consultant , 11/2013 to Current Company Name － City , State Business Innovator that lead our team to deliver CEO Mobile Extension for Apple Watch within 4 weeks using only BAU funds. Developed and lead PoT for AI modeling for specific financial use cases. Lead the Apple Watch team to develop and deliver Apple Watch and Mobile Bio Metrics Demos at AFP. Partnering with Risk Authentication team to launch Biometrics for iOS and Android. Lead product team for Mobile Token for strong auth apps and identity with 25% product penetration within one month with <2% calls="" into=""> Leading efforts for 3D Touch (quick links) for iOS. Partnering with UxR, UX, CIA, CWI, TM Product team on diverse Mobile efforts: redesign (break points for mobile, tablet) for Fraud Manager, International ACH, Internal Wires, Apple Watch, Remember Me, Mobile Deposit, and Soft Token. Lead for Remember Me functionality for mobile apps. Participated in second ever User Centered Design at Wells Fargo. Championing these ideals with team members by creating a Push Notifications design ideation for Mobile. Lead for PNS efforts. Marketing liaison for Mobile team. Created a program with service team that increased channel first time sign-ons by 45% in 3 months. Created Mobile marketing videos for CCER, Mobile Deposit, and Mobile app. Mobile team lead for ACH, DTD, and Wires- all payment apps Launched Android App for CEO Mobile Mobile lead for the redesign efforts for DTD and Wires Mobile lead for ACH Int'l- bring FXOL exchange to flow Customer Service liaison for mobile team to ensure feedback and issue resolutions is incorporated into roadmap Lead and conducted EMCS/Kofax PoC for Image Auto Capture for Mobile Deposit. Lead the effort to bring in vendors to explore co-browsing, text to chat, and video to Wells Fargo. Presented findings and use cases to senior leadership, received funding to LiveLook PoT in 2016. Lead for redesign effort for Fraud Manager Mobile bring three unique yet similar products under one product. Mobile Production channel Management. Product Manager , 05/2011 to 11/2013 Company Name － City , State Development, enhancements, and process review for TOP Image Deposit, Smart Decision, and Deposit Maintenance. Created new customer facing Fraud Analysis report- Patent pending Created new AR Check POC- Patent pending Created new internet product TOP Image Deposit from ground up. Gap assessment and fulfillment for 430 converting 3rd party customers. Develop customer facing user reference guides, technical requirements, and install guides. Create TOP Image Deposit customer facing and Sales Demo Maintain Product blog Creating Business and Project lifecycle documents (BRDs, Business Cases, etc) Cross functional support and collaboration for internal partners: Sales, Technical Product Consulting, Service, Implementation, Operations Crossed trained on team member products: Desktop Deposit, RDC Vendor relations, contract reviews and scorecards Management of Code Remediation - 3rd party engagement for code review, vendor deployment of code remediation and testing cycle. Project Manager , 08/2006 to 05/2011 Company Name － City , State Act as a liaison and advocate for TMS Client Delivery with other business units and technical teams by planning, conducting and documenting the analysis of complex business needs for implementation and service initiatives. Reviewing BRDs, FSDs, and Test Plans. Support the ongoing evaluation of Implementation and Service work flows, procedures, process and customer experience to ensure we are most effectively serving our customers and fulfill the cross organization business needs. Develop Data Entry guides, Implementation Process guides, Client Walk Through guides, System Validation guides, Client Service process and procedure, develop and deliver internal communication. Use Share Point/Info Source to post documentation and distribute communication. TMS Client Delivery lead for CEO Portal, WellsTAX, DDA, Branch Depository and Desktop Deposit, secondary for CEO Mobile Map strategies for customer implementation and servicing to present project initiatives to senior service and implementation management. Provide classroom training as well as present on TIPPs and QA calls to all of service and implementation Onsite Migration Escalation Team for TMS Client Delivery for all conversion events. Provide subject matter expertise for conversion issue effecting customer and detail service support and implementations plans to mitigate customer impacts. Learning Development Consultant , 01/2003 to 05/2006 Company Name － City , State Evaluate employee performance based on product knowledge, systems use, business process, customer service skills; identify sales opportunities and referrals, and coach team members Develop and facilitate programs for New Hire, New Products, Business Processes and enhancements using the following tools: Power Point, Net Meeting, EKOD, Virtual Classroom Design, create and maintain content for (e)Quality, Best Practices Websites Track employee performance, create monthly reports, analyze department performance based on JD Powers, client feedback, department criteria, and identify and present opportunities for growth to upper management Create "road shows", web content, and recognition programs to promote and brand (e)Quality, increase program awareness and manager & team buy-in Interim Project Manger for the Pilot team. Since 2003) Implement new products, establish timelines, coordinate and provide updates at meetings across department lines, streamline business process based on feedback from clients and Business partners. Evaluate and document client and technical feedback for pilot products and services for presentation to Product Support, Product Development, Internet Solutions, eDC and CEO Solutions. My latest Project CEO DTD and CARLAR acted as one of two leads. Client Service Consultant , 01/2001 to 01/2003 Company Name － City , State Provided support for Wells Fargo products and services as well as right fit resolutions for complex issues to external and internal clients Document and analyze client business process Preparing and presenting Service and Product Reviews for high value clients, Relationship team, and management as cross-sell and growth opportunities Account analysis and Customer profiling Maintaining a portfolio of 30 high value clients for compliance, position, documentation, exceptions, overdraft, accounting etc Train new staff. Education and Training BA : Theater Arts Philosophy , 1995 California State University － State Theater Arts Philosophy Certificate Program in Fund Raising, PR : 2003 University of California － City Skills streamline, Business Processes, business process, Share Point, Product Development, Sales, Validation, Vendor relations Additional Information Interests and activities Founding member of the Innovation Zone formally known as Wells Fargo Best Practices. Holder of three patents for Wells Fargo. Volunteer for Prospect Theater Project. Service Excellence award for 2005 for CEO DTD pilot. Team Excellence Award Q2 2011 for work with TOP. Stellar Award for contribution to Wachovia merger.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1039981600" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1039981600_1_693249211" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1039981600FNAM1"> </span> <span> </span> <span class="field" id="1039981600LNAM1"> DIGITAL CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1039981602" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1039981602"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981602_1_693249213" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="1039981602FRFM1"> I am seeking a position to continue my growth in strategic leadership position in the mobile. Continue to drive and design complex new products/services and enhancements that lead the financial industry. Constantly ask myself and others, "What if?"</div> </div> </div> <div class="section" id="SECTION_HILT1039981607" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1039981607"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981607_1_693253700" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1039981607SKC11"> <ul> <li class=""> Strong analytical skills</li> <li class=""> Strong collaborative skills<br/> </li> <li class=""> Mobile application development</li> </ul> </td> <td class="field twocol_2" id="1039981607SKC21"> <ul> <li class=""> Market Research and Analysis</li> <li class=""> Product Development and Launch</li> <li class=""> Strategic Alliances</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1039981603" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1039981603"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981603_1_693249214" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1039981603JTIT1"> Digital Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1039981603JSTD1"> 11/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1039981603EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1039981603COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1039981603JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1039981603JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1039981603JDES1" itemprop="description"> <ul> <li> Business Innovator that lead our team to deliver CEO Mobile Extension for Apple Watch within 4 weeks using only BAU funds.</li> <li> Developed and lead PoT for AI modeling for specific financial use cases.</li> <li> Lead the Apple Watch team to develop and deliver Apple Watch and Mobile Bio Metrics Demos at AFP.</li> <li> Partnering with Risk Authentication team to launch Biometrics for iOS and Android.</li> <li> Lead product team for Mobile Token for strong auth apps and identity with 25% product penetration within one month with &lt;2% calls="" into=""&gt;<!--2%--> </li> <li> Leading efforts for 3D Touch (quick links) for iOS.</li> <li> Partnering with UxR, UX, CIA, CWI, TM Product team on diverse Mobile efforts: redesign (break points for mobile, tablet) for Fraud Manager, International ACH, Internal Wires, Apple Watch, Remember Me, Mobile Deposit, and Soft Token.</li> <li> Lead for Remember Me functionality for mobile apps.</li> <li> Participated in second ever User Centered Design at Wells Fargo.</li> <li> Championing these ideals with team members by creating a Push Notifications design ideation for Mobile.</li> <li> Lead for PNS efforts.</li> <li> Marketing liaison for Mobile team.</li> <li> Created a program with service team that increased channel first time sign-ons by 45% in 3 months.</li> <li> Created Mobile marketing videos for CCER, Mobile Deposit, and Mobile app.</li> <li> Mobile team lead for ACH, DTD, and Wires- all payment apps Launched Android App for CEO Mobile Mobile lead for the redesign efforts for DTD and Wires Mobile lead for ACH Int'l- bring FXOL exchange to flow Customer Service liaison for mobile team to ensure feedback and issue resolutions is incorporated into roadmap Lead and conducted EMCS/Kofax PoC for Image Auto Capture for Mobile Deposit.</li> <li> Lead the effort to bring in vendors to explore co-browsing, text to chat, and video to Wells Fargo.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -183px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Presented findings and use cases to senior leadership, received funding to LiveLook PoT in 2016.</li> <li> Lead for redesign effort for Fraud Manager Mobile bring three unique yet similar products under one product.</li> <li> Mobile Production channel Management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1039981603_2_693249215" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1039981603JTIT2"> Product Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1039981603JSTD2"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1039981603EDDT2"> 11/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1039981603COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1039981603JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1039981603JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1039981603JDES2" itemprop="description"> <ul> <li> Development, enhancements, and process review for TOP Image Deposit, Smart Decision, and Deposit Maintenance.</li> <li> Created new customer facing Fraud Analysis report- Patent pending Created new AR Check POC- Patent pending Created new internet product TOP Image Deposit from ground up.</li> <li> Gap assessment and fulfillment for 430 converting 3rd party customers.</li> <li> Develop customer facing user reference guides, technical requirements, and install guides.</li> <li> Create TOP Image Deposit customer facing and Sales Demo Maintain Product blog Creating Business and Project lifecycle documents (BRDs, Business Cases, etc) Cross functional support and collaboration for internal partners: Sales, Technical Product Consulting, Service, Implementation, Operations Crossed trained on team member products: Desktop Deposit, RDC Vendor relations, contract reviews and scorecards Management of Code Remediation - 3rd party engagement for code review, vendor deployment of code remediation and testing cycle.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1039981603_3_693249216" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1039981603JTIT3"> Project Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1039981603JSTD3"> 08/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1039981603EDDT3"> 05/2011</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1039981603COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1039981603JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1039981603JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1039981603JDES3" itemprop="description"> <ul> <li> Act as a liaison and advocate for TMS Client Delivery with other business units and technical teams by planning, conducting and documenting the analysis of complex business needs for implementation and service initiatives.</li> <li> Reviewing BRDs, FSDs, and Test Plans.</li> <li> Support the ongoing evaluation of Implementation and Service work flows, procedures, process and customer experience to ensure we are most effectively serving our customers and fulfill the cross organization business needs.</li> <li> Develop Data Entry guides, Implementation Process guides, Client Walk Through guides, System Validation guides, Client Service process and procedure, develop and deliver internal communication.</li> <li> Use Share Point/Info Source to post documentation and distribute communication.</li> <li> TMS Client Delivery lead for CEO Portal, WellsTAX, DDA, Branch Depository and Desktop Deposit, secondary for CEO Mobile Map strategies for customer implementation and servicing to present project initiatives to senior service and implementation management.</li> <li> Provide classroom training as well as present on TIPPs and QA calls to all of service and implementation Onsite Migration Escalation Team for TMS Client Delivery for all conversion events.</li> <li> Provide subject matter expertise for conversion issue effecting customer and detail service support and implementations plans to mitigate customer impacts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1039981603_4_693249217" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1039981603JTIT4"> Learning Development Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1039981603JSTD4"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1039981603EDDT4"> 05/2006</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1039981603COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1039981603JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1039981603JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1039981603JDES4" itemprop="description"> <ul> <li> Evaluate employee performance based on product knowledge, systems use, business process, customer service skills; identify sales opportunities and referrals, and coach team members Develop and facilitate programs for New Hire, New Products, Business Processes and enhancements using the following tools: Power Point, Net Meeting, EKOD, Virtual Classroom Design, create and maintain content for (e)Quality, Best Practices Websites Track employee performance, create monthly reports, analyze department performance based on JD Powers, client feedback, department criteria, and identify and present opportunities for growth to upper management Create "road shows", web content, and recognition programs to promote and brand (e)Quality, increase program awareness and manager &amp; team buy-in Interim Project Manger for the Pilot team.</li> <li> Since 2003) Implement new products, establish timelines, coordinate and provide updates at meetings across department lines, streamline business process based on feedback from clients and Business partners.</li> <li> Evaluate and document client and technical feedback for pilot products and services for presentation to Product Support, Product Development, Internet Solutions, eDC and CEO Solutions.</li> <li> My latest Project CEO DTD and CARLAR acted as one of two leads.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1039981603_5_693249218" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1039981603JTIT5"> Client Service Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1039981603JSTD5"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1039981603EDDT5"> 01/2003</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1039981603COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1039981603JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1039981603JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1039981603JDES5" itemprop="description"> <ul> <li> Provided support for Wells Fargo products and services as well as right fit resolutions for complex issues to external and internal clients Document and analyze client business process Preparing and presenting Service and Product Reviews for high value clients, Relationship team, and management as cross-sell and growth opportunities Account analysis and Customer profiling Maintaining a portfolio of 30 high value clients for compliance, position, documentation, exceptions, overdraft, accounting etc Train new staff.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1039981604" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1039981604"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981604_1_693249219" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1039981604DGRE1" itemprop="name"> BA</span> <span> :</span> <span class="programline" dependency="STUY" id="1039981604STUY1"> Theater Arts Philosophy</span> <span> ,</span> <span class="jobdates" id="1039981604GRYR1"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1039981604SCHO1" itemprop="name"> California State University</span> <span> － </span> <span class="joblocation jobcity" id="1039981604SCIT1"> </span> <span class="joblocation jobstate" id="1039981604SSTA1"> State</span> <span class="joblocation jobstate" id="1039981604SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="1039981604FRFM1"> Theater Arts Philosophy</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1039981604_2_693249220" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1039981604DGRE2" itemprop="name"> Certificate Program in Fund Raising, PR</span> <span> :</span> <span class="programline" dependency="STUY" id="1039981604STUY2"> </span> <span class="jobdates" id="1039981604GRYR2"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1039981604SCHO2" itemprop="name"> University of California</span> <span> － </span> <span class="joblocation jobcity" id="1039981604SCIT2"> City</span> <span class="joblocation jobstate" id="1039981604SSTA2"> </span> <span class="joblocation jobstate" id="1039981604SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="1039981604FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1039981605" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1039981605"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981605_1_693249221" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="1039981605FRFM1"> streamline, Business Processes, business process, Share Point, Product Development, Sales, Validation, Vendor relations</div> </div> </div> <div class="section" id="SECTION_ADDI1039981606" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1039981606"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1039981606_1_693249222" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="1039981606FRFM1"> <ul> <li> Interests and activities Founding member of the Innovation Zone formally known as Wells Fargo Best Practices. Holder of three patents for Wells Fargo. Volunteer for Prospect Theater Project. Service Excellence award for 2005 for CEO DTD pilot. Team Excellence Award Q2 2011 for work with TOP. Stellar Award for contribution to Wachovia merger.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL1039981608" style="padding-top:0px;"> </div> </div>

DIGITAL-MEDIA

GLOBAL DIGITAL SERVICING ~ DIGITAL ONBOARDING COORDINATOR (CONTRACTOR) Professional Summary New Media & Digital Music/Film & TV experienced professional with strong transitional skills while providing an effective multi-tasking work ethic. Bring leadership skills by consistently incorporating new ideas to keep ahead in this fast-paced quickly evolving, Digital Music Industry. Professional Experience Company Name City , State Content Operations ~ Content Distribution Specialist 03/2016 to 01/2017 Managed external client/partner relationships and their digital content while insuring timely delivery of digital assets (i.e: Audio/Video, subtitles, and dubbing) per technical spec to distribute globally Analyzed delivery & trend metrics to identify and troubleshoot systematic issues while ensuring timely and quality asset deliveries Maintained highly-aligned with internal cross-functional teams, including but not limited to, content acquisitions, finance, localization, QC, encoding, engineering, product, and marketing to facilitate all partner/client needs Assisted in improving and scaling systematic workflows, processes and tools while curating the digital catalog of assets for the best customer experience Company Name City , State Global Content Licensing & Catalog ~ Global Reporting Manager 06/2014 to 01/2016 Manager & Lead in Global Reporting finances, revenue & activity metrics for Music Labels, Publishers, Licensor's & External Partnerships Managed, Maintained and Conceptualized procedural & contractual requirements for Labels & Publishers Technical Specifications Liaison for internal Legal & Licensing/Finance/Engineering/Product teams to facilitate all external music label & partnership reporting related requirements & request Primary subject matter expert for Reporting leading initiatives in new business partnerships, products services, technical & systematic enhancements Company Name City , State New Media Solutions ~ Sr. Digital Account Manager 01/2011 to 06/2012 Managed the distribution and maintenance of digital content (audio, video, mobile) for over 20 digital service providers which involved developing client relationships and facilitating all requests, system troubleshooting and reporting data Project managed newly integrated digital systems while analyzing business needs, gathered user requirements, and conceptualizing system analysis based on reporting data Proficient in internal digital systems by creating and extracting customized reports on data based on distribution management, sales/revenue analysis, and partner troubleshooting research  Designated and oversaw day-to-day workload for account coordinators insuring data reporting is up-to-date, creating and facilitating new processes and assuring assistance in researching/tracking client requests Company Name City , State Global Digital Operations ~ Global Account Manager 06/2008 to 01/2011 Liaison between music recording labels & digital service providers in distribution and monitoring of digital content (audio/video/mobile) i.e. RED Distribution, Nashville Records; i.e. iTunes, Rhapsody, Napster, Microsoft/Zune, eMusic etc. Administered requirements & user acceptance testing through complex data analysis for internal digital reporting systems Defined policies and product requirements based on client relationships and needs in offering digital systematic support to clients & partners based on digital innovative products and services  Company Name City , State VH1 Production Management ~ Production Management Associate 01/2007 to 06/2008 Coordinated numerous production shoots (on-site and office based tasks) for upcoming television broadcast show. i.e. VH1 series, 60min all access specials, VH1 documentaries Managed & organized pre and post-production budget for various television broadcasts' by balancing expenses and cost through excel and internal accounting systems and services   Directed the logistics for on-site production shoots; coordinated schedules, obtained necessary legal documents, hired staff and gathered supplies Education and Training Additional Course Training ~ Project Management 2012 AMA Executive Conference Center , City , State , USA Coursework in Improving Your Project Management Skills: The Basics for Success Bachelor of Arts : Communication ~ Media Management 2007 State University of New York at New Paltz , City , State , USA Recipient of Education Opportunity Program Scholarship Languages Fluent speaker, reader and writer in Spanish Technical Skills ~ Mac OS/OS X systems ~ Technical Software: Salesforce software- (CRM & Jobscience); GitHub; FileZilla; Text Wrangler; SAP Business Objects; Adobe Acrobat; Tableau; Micro strategy; Jira; Zendesk ~ Proficient in Word, Outlook, Excel, PowerPoint, Access & SharePoint 

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME686288044" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_686288044_1_445672077" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="686288044FNAM1"> </span> <span> </span> <span class="field" id="686288044LNAM1"> GLOBAL DIGITAL SERVICING ~ DIGITAL ONBOARDING COORDINATOR (CONTRACTOR)</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM686288046" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM686288046"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_686288046_1_445675488" style="padding-top:0px;"> <div class="field singlecolumn" id="686288046FRFM1"> <p align="LEFT"> New Media &amp; Digital Music/Film &amp; TV experienced professional with strong transitional skills while providing an effective multi-tasking work ethic. Bring leadership skills by consistently incorporating new ideas to keep ahead in this fast-paced quickly evolving, Digital Music Industry.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR686288048" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR686288048"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_686288048_1_532735872" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="686288048COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="686288048JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288048JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="686288048JTIT1"> Content Operations ~ Content Distribution Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="686288048JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="686288048EDDT1"> 01/2017</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="686288048JDES1" itemprop="description"> <ul> <li> Managed external client/partner relationships and their digital content while insuring timely delivery of digital assets (i.e: Audio/Video, subtitles, and dubbing) per technical spec to distribute globally<br/> </li> <li> Analyzed delivery &amp; trend metrics to identify and troubleshoot systematic issues while ensuring timely and quality asset deliveries<br/> </li> <li> Maintained highly-aligned with internal cross-functional teams, including but not limited to, content acquisitions, finance, localization, QC, encoding, engineering, product, and marketing to facilitate all partner/client needs<br/> </li> <li> Assisted in improving and scaling systematic workflows, processes and tools while curating the digital catalog of assets for the best customer experience<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_686288048_2_445672079" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="686288048COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="686288048JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288048JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="686288048JTIT2"> Global Content Licensing &amp; Catalog ~ Global Reporting Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="686288048JSTD2"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="686288048EDDT2"> 01/2016</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="686288048JDES2" itemprop="description"> <ul> <li> Manager &amp; Lead in Global Reporting finances, revenue &amp; activity metrics for Music Labels, Publishers, Licensor's &amp; External Partnerships</li> <li> Managed, Maintained and Conceptualized procedural &amp; contractual requirements for Labels &amp; Publishers Technical Specifications</li> <li> Liaison for internal Legal &amp; Licensing/Finance/Engineering/Product teams to facilitate all external music label &amp; partnership reporting related requirements &amp; request</li> <li> Primary subject matter expert for Reporting leading initiatives in new business partnerships, products services, technical &amp; systematic enhancements</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_686288048_3_445672084" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="686288048COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="686288048JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288048JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="686288048JTIT3"> New Media Solutions ~ Sr. Digital Account Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="686288048JSTD3"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="686288048EDDT3"> 06/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="686288048JDES3" itemprop="description"> <ul> <li> Managed the distribution and maintenance of digital content (audio, video, mobile) for over 20 digital service providers which involved developing client relationships and facilitating all requests, system troubleshooting and reporting data</li> <li> Project managed newly integrated digital systems while analyzing business needs, gathered user requirements, and conceptualizing system analysis based on reporting data </li> <li> Proficient in internal digital systems by creating and extracting customized reports on data based on distribution management, sales/revenue analysis, and partner troubleshooting research </li> <li> Designated and oversaw day-to-day workload for account coordinators insuring data reporting is up-to-date, creating and facilitating new processes and assuring assistance in researching/tracking client requests</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_686288048_4_445672085" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:55px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="686288048COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="686288048JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288048JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="686288048JTIT4"> Global Digital Operations ~ Global Account Manager </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="686288048JSTD4"> 06/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="686288048EDDT4"> 01/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="686288048JDES4" itemprop="description"> <ul> <li> Liaison between music recording labels &amp; digital service providers in distribution and monitoring of digital content (audio/video/mobile) i.e. RED Distribution, Nashville Records; i.e. iTunes, Rhapsody, Napster, Microsoft/Zune, eMusic etc.</li> <li> Administered requirements &amp; user acceptance testing through complex data analysis for internal digital reporting systems </li> <li> Defined policies and product requirements based on client relationships and needs in offering digital systematic support to clients &amp; partners based on digital innovative products and services </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_686288048_5_445672086" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="686288048COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="686288048JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288048JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="686288048JTIT5"> VH1 Production Management ~ Production Management Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="686288048JSTD5"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="686288048EDDT5"> 06/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="686288048JDES5" itemprop="description"> <ul> <li> Coordinated numerous production shoots (on-site and office based tasks) for upcoming television broadcast show. i.e. VH1 series, 60min all access specials, VH1 documentaries</li> <li> Managed &amp; organized pre and post-production budget for various television broadcasts' by balancing expenses and cost through excel and internal accounting systems and services  </li> <li> Directed the logistics for on-site production shoots; coordinated schedules, obtained necessary legal documents, hired staff and gathered supplies</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC686288049" style="padding-top:10px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC686288049"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_686288049_1_445690237" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="686288049DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="686288049STUY1"> Additional Course Training ~ Project Management</span> <span class="datesWrapper"> <span class="jobdates" id="686288049GRYR1"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="686288049SCHO1" itemprop="name"> AMA Executive Conference Center</span> <span> , </span> <span class="joblocation jobcity" id="686288049SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288049SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="686288049SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="686288049FRFM1"> <p align="LEFT"> Coursework in Improving Your Project Management Skills: The Basics for Success</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_686288049_2_445672087" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="686288049DGRE2" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="686288049STUY2"> Communication ~ Media Management</span> <span class="datesWrapper"> <span class="jobdates" id="686288049GRYR2"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="686288049SCHO2" itemprop="name"> State University of New York at New Paltz</span> <span> , </span> <span class="joblocation jobcity" id="686288049SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="686288049SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="686288049SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="686288049FRFM2"> <p align="LEFT"> Recipient of Education Opportunity Program Scholarship</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG686288051" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG686288051"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_686288051_1_445672089" style="padding-top:0px;"> <div class="field singlecolumn" id="686288051FRFM1"> <p align="LEFT"> Fluent speaker, reader and writer in Spanish</p> </div> </div> </div> <div class="section" id="SECTION_SKLL686288052" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL686288052"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_686288052_1_445672095" style="padding-top:0px;"> <div class="field singlecolumn" id="686288052FRFM1"> <p align="LEFT"> ~ Mac OS/OS X systems</p> <p align="LEFT"> ~ Technical Software: Salesforce software- (CRM &amp; Jobscience); GitHub; FileZilla; Text Wrangler; SAP Business Objects; Adobe Acrobat; Tableau; Micro strategy; Jira; Zendesk</p> <p align="LEFT"> ~ Proficient in Word, Outlook, Excel, PowerPoint, Access &amp; SharePoint </p> </div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA EVALUATOR Summary Extensive Management Experience with Supervisory, Sales, and Training focus. Possess strong ability to achieve sales goals and quality customer service as well as skilled in performing all administrative duties. Working knowledge of Property Management, Tax Credit, Marketing, Collections, and Leasing policies and regulations gained through work experience and education.  Skills Microsoft Outlook Microsoft Word Windows 10 Excel PowerPoint Multi-line phone system, Experience 08/2015 to Current Social Media Evaluator Company Name － City , State Daily social media activity (including but not limited to: Facebook, Twitter, Instagram, Pinterest, etc) Avid interest in working with social media. Ability to follow instructions and work independently with effective time management skills. Excellent troubleshooting, communication and problem-solving skills. Strong expressive writing skills. Ability to articulate in written and verbal English. Uses Microsoft Windows (Vista or above) or MAC operating system with outstanding performance. Advanced aptitude for installing applications, and troubleshooting and addressing software issues with limited support. 04/2014 to 08/2015 Rental Sales Agent Company Name － City , State Carry out duties in accordance with Avis policies and procedures. Responsible for selling optional products to ensure customer satisfaction and company productivity. Customer support to include directions, maps, and local area information. Maintained rental parameters and ensuring customer understanding of rates and service charges. Updating of rental agreement files with notification to clients of overdue rental agreements and facilitate return dates and process rental extensions. Operation of multi-line telephone to assist client's issues, and customer support.Ensuring accuracy on all rental agreements, preparation of rental contract with all necessary details, and completion of any car exchange requests in computer system. 10/2008 to 04/2014 Escalations Management Company Name － City , State Customer service supervisor-Develop staff of 20 plus associates. Carry out supervisory duties in accordance with Sprint's policies and procedures. Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; disciplining and rewarding employees; addressing complaints and resolving issues. Monitor performance for annual reviews. Mange aggressive sales driven environment to ensure profit for business and bonuses for staff. 05/2006 to 10/2008 Floor Supervisor Company Name － City , State lead daily operations for all personnel in the department Enforce company policies and procedures, train and develop support staff Conduct weekly meetings with team lead staff members demonstrate and intense focus on customer service and individual accountability to upkeep stability amongst production within the department strategically approach projects, conducting thorough research of production, call volume, personnel etc. to implement relevant protocols to enhance performance results mentor and guide the support staff in efforts to support and supersede department minimums and expectations Introduce goals outlined by senior directors and managements, and delegate responsibilities in support of various projects Review team metrics within the department, discuss additional counseling options for improvements as necessary Enforce overall integrity and moral of the department, and promote invaluable customer service. Education and Training Thomas Nelson Community College － City , State Skills approach, articulate, Avid, counseling, client, clients, customer satisfaction, Customer service, Customer support, directing, training employees, English, focus, hiring, team lead, MAC, meetings, mentor, Excel, exchange, Microsoft Outlook, PowerPoint, Microsoft Windows, Windows, Microsoft Word, multi-line telephone, operating system, personnel, phone system, policies, problem-solving skills, profit, protocols, research, selling, sales, supervisor, supervisory, time management, troubleshooting, Vista, written, writing skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME946889441" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_946889441_1_623767945" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="946889441FNAM1"> </span> <span> </span> <span class="field" id="946889441LNAM1"> SOCIAL MEDIA EVALUATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM946889447" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM946889447"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_946889447_1_623771346" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="946889447FRFM1"> Extensive Management Experience with Supervisory, Sales, and Training focus. Possess strong ability to achieve sales goals and quality customer service as well as skilled in performing all administrative duties. Working knowledge of Property Management, Tax Credit, Marketing, Collections, and Leasing policies and regulations gained through work experience and education. </div> </div> </div> <div class="section" id="SECTION_HILT946889445" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT946889445"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_946889445_1_623767954" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="946889445SKC11"> <ul> <li> Microsoft Outlook</li> <li> Microsoft Word</li> <li> Windows 10</li> <li> Excel</li> <li> PowerPoint</li> <li> Multi-line phone system,</li> </ul> </td> <td class="field twocol_2" id="946889445SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR946889443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR946889443"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_946889443_1_623767947" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="946889443JSTD1"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="946889443EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="946889443JTIT1"> Social Media Evaluator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="946889443COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="946889443JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="946889443JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="946889443JDES1" itemprop="description"> <ul> <li> Daily social media activity (including but not limited to: Facebook, Twitter, Instagram, Pinterest, etc) Avid interest in working with social media.</li> <li> Ability to follow instructions and work independently with effective time management skills.</li> <li> Excellent troubleshooting, communication and problem-solving skills.</li> <li> Strong expressive writing skills.</li> <li> Ability to articulate in written and verbal English.</li> <li> Uses Microsoft Windows (Vista or above) or MAC operating system with outstanding performance.</li> <li> Advanced aptitude for installing applications, and troubleshooting and addressing software issues with limited support.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_946889443_2_623767949" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="946889443JSTD2"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="946889443EDDT2"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="946889443JTIT2"> Rental Sales Agent</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="946889443COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="946889443JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="946889443JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="946889443JDES2" itemprop="description"> <ul> <li> Carry out duties in accordance with Avis policies and procedures.</li> <li> Responsible for selling optional products to ensure customer satisfaction and company productivity.</li> <li> Customer support to include directions, maps, and local area information.</li> <li> Maintained rental parameters and ensuring customer understanding of rates and service charges.</li> <li> Updating of rental agreement files with notification to clients of overdue rental agreements and facilitate return dates and process rental extensions.</li> <li> Operation of multi-line telephone to assist client's issues, and customer support.Ensuring accuracy on all rental agreements, preparation of rental contract with all necessary details, and completion of any car exchange requests in computer system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_946889443_3_623767951" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="946889443JSTD3"> 10/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="946889443EDDT3"> 04/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="946889443JTIT3"> Escalations Management</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="946889443COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="946889443JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="946889443JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="946889443JDES3" itemprop="description"> <ul> <li> Customer service supervisor-Develop staff of 20 plus associates.</li> <li> Carry out supervisory duties in accordance with Sprint's policies and procedures.</li> <li> Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; disciplining and rewarding employees; addressing complaints and resolving issues.</li> <li> Monitor performance for annual reviews.</li> <li> Mange aggressive sales driven environment to ensure profit for business and bonuses for staff.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_946889443_4_623767952" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="946889443JSTD4"> 05/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="946889443EDDT4"> 10/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="946889443JTIT4"> Floor Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="946889443COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="946889443JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="946889443JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="946889443JDES4" itemprop="description"> <ul> <li> lead daily operations for all personnel in the department Enforce company policies and procedures, train and develop support staff Conduct weekly meetings with team lead staff members demonstrate and intense focus on customer service and individual accountability to upkeep stability amongst production within the department strategically approach projects, conducting thorough research of production, call volume, personnel etc.</li> <li> to implement relevant protocols to enhance performance results mentor and guide the support staff in efforts to support and supersede department minimums and expectations Introduce goals outlined by senior directors and managements, and delegate responsibilities in support of various projects Review team metrics within the department, discuss additional counseling options for improvements as necessary Enforce overall integrity and moral of the department, and promote invaluable customer service.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC946889444" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC946889444"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_946889444_1_623767953" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="946889444GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="946889444SCHO1" itemprop="name"> Thomas Nelson Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="946889444SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="946889444SSTA1"> State</span> <span class="joblocation jobstate" id="946889444SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="946889444FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL946889446" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL946889446"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_946889446_1_623767955" style="padding-top:0px;"> <div class="field singlecolumn" id="946889446FRFM1"> approach, articulate, Avid, counseling, client, clients, customer satisfaction, Customer service, Customer support, directing, training employees, English, focus, hiring, team lead, MAC, meetings, mentor, Excel, exchange, Microsoft Outlook, PowerPoint, Microsoft Windows, Windows, Microsoft Word, multi-line telephone, operating system, personnel, phone system, policies, problem-solving skills, profit, protocols, research, selling, sales, supervisor, supervisory, time management, troubleshooting, Vista, written, writing skills</div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA MARKETING MANAGER Summary Recent graduate with excellent research, time management, and problem solving skills. Ability to function at a high level in a fast-paced environment. Passionate about travel and international education.  Highlights Deadline-driven Critical thinker Detail oriented Able to work independently and as a member of a team Organizational planning Exceptional multi-tasker Decisive problem solver Interpersonal, oral, and written communication skills Experience Company Name City , State Social Media Marketing Manager 06/2015 to Current Identify, develop, implement and evaluate social media marketing strategies based on knowledge of company objectives and market trends. Analyze performance of all social media marketing programs to identify the best opportunities for optimization. Work effectively in a heavily cross-functional, fast paced environment. Manage, in total, 30 accounts.  Company Name City , State Social Media Marketing Intern 02/2015 to 06/2015 Identified, developed, implemented and evaluated social media marketing strategies based on knowledge of company objectives and market trends. Managed, in total, six accounts.  Company Name City , State Intern 09/2014 to 12/2014 Spearheaded customer correspondence via social media outlets, i.e.  Instagram, Facebook, Trip Advisor. Analyzed performance of all social media marketing programs to identify the best opportunities for optimization. Compiled comprehensive lists describing service offerings. Updated company website to include access for Spanish-speaking customers. Education Bachelor of Arts : International Studies May 2016 North Carolina State University , City , State , USA Concentration in European Studies and e mphasis on Italian Studies  Member of Pi Beta Phi Fraternity for Women, Recruitment and Philanthropy Committees Member of National Society of Leadership and Success Literary Tutor with Helping Early Literacy with Practice Strategies (HELPS) Program  Sigma Rho Chi: Sorority Recruitment Counselor Member of International Business Club December 2014 Institute for the International Education of Students (IES Abroad) , City , State , Italy Semester Study Abroad Languages Limited working proficiency of Italian language. Elementary proficiency of Spanish language. Skills Excellent customer service skills High ability to perform under stressful circumstances Exceptional organizational skills Effective problem-solving skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME837525743" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_837525743_1_545934689" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="837525743FNAM1"> </span> <span> </span> <span class="field" id="837525743LNAM1"> SOCIAL MEDIA MARKETING MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM837525745" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM837525745"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525745_1_545934692" style=" padding-top:0px; "> <div class="field singlecolumn" id="837525745FRFM1"> <span class=""> Recent graduate with excellent research, time management, and problem solving skills. Ability to function at a high level in a fast-paced environment. Passionate about travel and international education. </span> </div> </div> </div> <div class="section" id="SECTION_HILT837525746" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT837525746"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525746_1_545934693" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="837525746SKC11"> <ul> <li class=""> <span class=""> Deadline-driven</span> </li> <li class=""> <span class=""> <span class=""> Critical thinker </span> </span> </li> <li class=""> Detail oriented</li> <li class=""> <span class=""> Able to work independently and as a member of a team</span> </li> </ul> </td> <td class="field twocol_2" id="837525746SKC21"> <ul> <li class=""> <span style="line-height: 1.5;"> <span class=""> Organizational planning</span> </span> </li> <li class=""> <span class=""> Exceptional multi-tasker</span> </li> <li class=""> <span class=""> <span class=""> Decisive problem solver</span> </span> </li> <li class=""> <span class=""> <span class=""> Interpersonal, oral, and written communication skills</span> </span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR837525747" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR837525747"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525747_1_545934694" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="837525747COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="837525747JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837525747JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="837525747JTIT1"> Social Media Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="837525747JSTD1"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="837525747EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="837525747JDES1" itemprop="description"> <ul> <li> <span class=""> Identify, develop, implement and evaluate social media marketing strategies based on knowledge of company objectives and market trends.</span> </li> <li> <span class=""> Analyze performance of all social media marketing programs to identify the best opportunities for optimization.</span> </li> <li> <span style="line-height: 1.5;"> Work effectively in a heavily cross-functional, fast paced environment.</span> <br/> </li> <li> <span style="line-height: 1.5;"> Manage, in total, 30 accounts. </span> <br/> </li> </ul> <ul> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837525747_2_545934696" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="837525747COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="837525747JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837525747JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="837525747JTIT2"> Social Media Marketing Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="837525747JSTD2"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="837525747EDDT2"> 06/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="837525747JDES2" itemprop="description"> <ul> <li> <span class=""> Identified, developed, implemented and evaluated social media marketing strategies based on knowledge of company objectives and market trends.</span> </li> <li> <span style="line-height: 1.5;"> Managed, in total, six accounts. </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837525747_3_545934697" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="837525747COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="837525747JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837525747JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="837525747JTIT3"> Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="837525747JSTD3"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="837525747EDDT3"> 12/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="837525747JDES3" itemprop="description"> <ul> <li> Spearheaded customer correspondence via social media outlets, i.e. <span style="line-height: 1.5;"> Instagram, Facebook, Trip Advisor.</span> </li> <li> <span style="line-height: 1.5;"> <span class=""> Analyzed performance of all social media marketing programs to identify the best opportunities for optimization. </span> </span> </li> <li> <span style="line-height: 1.5;"> Compiled comprehensive lists describing service offerings.</span> </li> <li> <span style="line-height: 1.5;"> Updated company website to include access for Spanish-speaking customers.</span> <br/> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC837525748" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC837525748"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525748_1_545934698" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="837525748DGRE1" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="837525748STUY1"> International Studies</span> <span class="datesWrapper"> <span class="jobdates" id="837525748GRYR1"> May 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="837525748SCHO1" itemprop="name"> North Carolina State University</span> <span> , </span> <span class="joblocation jobcity" id="837525748SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="837525748SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="837525748SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="837525748FRFM1"> <ul> <li> Concentration in European Studies and e<span style="line-height: 1.5;"> mphasis on Italian Studies </span> </li> <li> Member of Pi Beta Phi Fraternity for Women, Recruitment and Philanthropy Committees</li> <li> Member of National Society of Leadership and Success</li> <li> Literary Tutor with Helping Early Literacy with Practice Strategies (HELPS) Program </li> <li> Sigma Rho Chi: Sorority Recruitment Counselor</li> <li> Member of International Business Club</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837525748_2_545934699" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="837525748DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="837525748STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="837525748GRYR2"> December 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="837525748SCHO2" itemprop="name"> Institute for the International Education of Students (IES Abroad)</span> <span> , </span> <span class="joblocation jobcity" id="837525748SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="837525748SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="837525748SCNT2"> Italy</span> </span> <span class="paddedline"> <span class="field" id="837525748FRFM2"> <ul> <li> <span style="line-height: 1.5;"> Semester Study Abroad</span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG837525749" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG837525749"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525749_1_545934700" style=" padding-top:0px; "> <div class="field singlecolumn" id="837525749FRFM1"> Limited working proficiency of Italian language. Elementary proficiency of Spanish language.</div> </div> </div> <div class="section" id="SECTION_SKLL837525750" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL837525750"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837525750_1_545934701" style=" padding-top:0px; "> <div class="field singlecolumn" id="837525750FRFM1"> <ul> <li> Excellent customer service skills</li> <li> High ability to perform under stressful circumstances</li> <li> <span style="line-height: 1.5;"> Exceptional organizational skills</span> <br/> </li> <li> <span style="line-height: 1.5;"> Effective problem-solving skills</span> </li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR, MEDIA STRATEGY Summary Seasoned media and marketing professional with 9 years of experience working on a blue chip client (MillerCoors) in an extremely competitive category. Possessing a strong bias for action and thriving as part of a team atmosphere I have developed a reputation for being results oriented and excellent execution. I am a collaborative leader that has managed and influenced cross-functional partners and advertising agencies while becoming an expert in the multicultural millennial target. I've developed integrated media strategies through paid, owned and earned media including digital, TV, print, outdoor, radio and other unique channels. It is my goal to continue growth and expertise in media by leading teams/brands to measurable success.  Core Strengths Integrated media planning and strategy  Team leadership and development Total video strategy  Digital strategy  Multi-platform content solutions Competitive research and analysis Client leadership Cross-agency collaboration Media stewardship Project execution Consumer insights and research Media mix development and ROI analysis Experience Director, Media Strategy 10/2015 to Current Company Name City , State - Oversaw development and execution of media plans rooted in strategic consumer insights, media fundamentals and modeling analytics designed to drive business growth for Miller Lite & Miller High Life - Continued progression of leadership skills beyond the MillerCoors team to across the entire agency sharing strategy best practices, award winning work and contributing on mutiple new business pitches - Developed in-depth analysis exploring optimal audience reach & frequency benchmarks leading purchase occasion - Revamped social media targeting strategy in an effort to drive better short-term sales and better overall digital ROI - Achieved greater understanding of the programmatic digital landscape and how best to approach for the MillerCoors portfolio Associate Director, Media Strategy 02/2013 to 09/2015 Company Name City , State - Led cross-platform media strategy and execution for the re-launch of Miller Lite's re-branding in 2014, highlighted by the Original Lite Can, resulting in 15% increase in units and the first quarter of growth in 7 years - Expanded marketing knowledge across consumer touch-points by serving on cross-agency leadership team for the largest brand launch in MillerCoors history, Miller Fortune - Strategic media lead behind Miller Lite's impactful cross-platform summer media plan which contributed to Miller Lite being the most socially talked about beer brand during the key selling season - Was nominated and voted by agency colleagues and MillerCoors client as finalist for the Leadership award as part of the 2014 Media Agency Recognition Program - 1 of 3 agency finalists - Continued professional development in completing key training courses: Advanced Presentation Skills , Managing Millennials & Essentials of Digital Marketing  (on-going weekly education series) Supervisor, Media Strategy 06/2012 to 01/2013 Company Name City , State - Improved management and delegation skills while overseeing growth of multiple junior level employees - Elevated presentation and client communication skills serving as the single point lead for the Premium Light brands during a time of transition to a new agency for MillerCoors - Completed strategic business focused media POVs to drive sales including a local radio "piggyback" execution targeting on-premise under performance as well as a NFL "always on" strategy Media Supervisor 09/2011 to 05/2012 Company Name City , State - Took a larger role in cross platform planning contributing to digital media recommendation and completed agency digital media training program  - Led training of planners and associates across key planning tools and processes to generate efficiency as well as team growth Field Media Planner 01/2011 to 08/2011 Company Name City , State - Broadened media professional skill set serving as the planning and execution lead for all local media (TV, radio, OOH, digital & print) for all MillerCoors brands across 40+ markets inthe Southeast region   - Leveraged strong interpersonal skills and conducted all day to day communication across 6 field marketing manager clients - Led development of 2012 media trends presentation which was subsequently presented to 20+ clients Media Planner 12/2008 to 12/2010 Company Name City , State - Led intricate portfolio management and allocation strategy of MillerCoors $80MM NFL TV budget as well as in depth competitive tracking - Influential member of Emerging Media Team which provided turn-key and customized media solutions to MillerCoors in the growing digital space Assistant Media Planner 06/2007 to 11/2008 Company Name City , State - Served as core support staff that helped to expand DFCB media business to acquire Coors local planning followed by MillerCoors business - Developed econometric modeling strategy to inform dollar and TRP allocation versus the competition   - Mastered planning, research and budget tracking tools Education Bachelor of Arts : Journalism - Strategic Communications Marketing May 2007 University of Missouri City , State , United States Business Minor - emphasis in Marketing Media Toolbox Nielsen Clear Decisions (MRI & Scarborough) Competitive Spending Tools - Ad*Views, Kantar, Comscore Media reach & frequency tools - proprietary & Comscore Proprietary audience measurement platform Media Tools planning software Econometric Modeling Analysis ?

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME730397799" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_730397799_1_473126050" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="730397799FNAM1"> </span> <span> </span> <span class="field lName" id="730397799LNAM1"> DIRECTOR, MEDIA STRATEGY</span> </div> </div> </div> <div class="section" id="SECTION_SUMM730397803" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM730397803"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_730397803_1_473126059" style="padding-top:0px;"> <div class="field singlecolumn" id="730397803FRFM1"> Seasoned media and marketing professional with 9 years of experience working on a blue chip client (MillerCoors) in an extremely competitive category. Possessing a strong bias for action and thriving as part of a team atmosphere I have developed a reputation for being results oriented and excellent execution. I am a collaborative leader that has managed and influenced cross-functional partners and advertising agencies while becoming an expert in the multicultural millennial target. I've developed integrated media strategies through paid, owned and earned media including digital, TV, print, outdoor, radio and other unique channels. It is my goal to continue growth and expertise in media by leading teams/brands to measurable success. </div> </div> </div> <div class="section" id="SECTION_HILT730397804" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT730397804"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_730397804_1_473126060" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="730397804SKC11"> <ul> <li> Integrated media planning and strategy </li> <li> Team leadership and development</li> <li> Total video strategy </li> <li> Digital strategy </li> <li> Multi-platform content solutions</li> <li> Competitive research and analysis</li> </ul> </td> <td class="field twocol_2" id="730397804SKC21"> <ul> <li> Client leadership</li> <li> Cross-agency collaboration</li> <li> Media stewardship</li> <li> Project execution</li> <li> Consumer insights and research</li> <li> Media mix development and ROI analysis</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR730397801" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR730397801"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_730397801_1_473126052" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT1"> Director, Media Strategy</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD1"> 10/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES1" itemprop="description"> <div> - Oversaw development and execution of media plans rooted in strategic consumer insights, media fundamentals and modeling analytics designed to drive business growth for Miller Lite &amp; Miller High Life</div> <div> - Continued progression of leadership skills beyond the MillerCoors team to across the entire agency sharing strategy best practices, award winning work and contributing on mutiple new business pitches</div> <div> - Developed in-depth analysis exploring optimal audience reach &amp; frequency benchmarks leading purchase occasion</div> <div> - Revamped social media targeting strategy in an effort to drive better short-term sales and better overall digital ROI</div> <div> - Achieved greater understanding of the programmatic digital landscape and how best to approach for the MillerCoors portfolio</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_2_473137238" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT2"> Associate Director, Media Strategy</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD2"> 02/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT2"> 09/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES2" itemprop="description"> <div> - Led cross-platform media strategy and execution for the re-launch of Miller Lite's re-branding in 2014, highlighted by the Original Lite Can, resulting in 15% increase in units and the first quarter of growth in 7 years</div> <div> - Expanded marketing knowledge across consumer touch-points by serving on cross-agency leadership team for the largest brand launch in MillerCoors history, Miller Fortune</div> <div> - Strategic media lead behind Miller Lite's impactful cross-platform summer media plan which contributed to Miller Lite being the most socially talked about beer brand during the key selling season</div> <div> - Was nominated and voted by agency colleagues and MillerCoors client as finalist for the Leadership award as part of the 2014 Media Agency Recognition Program - 1 of 3 agency finalists</div> <div> - Continued professional development in completing key training courses: <em> Advanced Presentation Skills</em> , <em> Managing Millennials</em> &amp; <em> Essentials of Digital Marketing</em>  (on-going weekly education series)</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_3_473126053" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT3"> Supervisor, Media Strategy</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD3"> 06/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT3"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES3" itemprop="description"> <div> - Improved management and delegation skills while overseeing growth of multiple junior level employees</div> <div> - Elevated presentation and client communication skills serving as the single point lead for the Premium Light brands during a time of transition to a new agency for MillerCoors</div> <div> - Completed strategic business focused media POVs to drive sales including a local radio "piggyback" execution targeting on-premise under performance as well as a NFL "always on" strategy</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_4_473126054" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT4"> Media Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD4"> 09/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT4"> 05/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES4" itemprop="description"> <div> - Took a larger role in cross platform planning contributing to digital media recommendation and completed agency digital media training program </div> <div> - Led training of planners and associates across key planning tools and processes to generate efficiency as well as team growth</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_5_473126055" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT5"> Field Media Planner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD5"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT5"> 08/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES5" itemprop="description"> <div> - Broadened media professional skill set serving as the planning and execution lead for all local media (TV, radio, OOH, digital &amp; print) for all MillerCoors brands across 40+ markets inthe Southeast region  </div> <div> - Leveraged strong interpersonal skills and conducted all day to day communication across 6 field marketing manager clients</div> <div> - Led development of 2012 media trends presentation which was subsequently presented to 20+ clients</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_6_473126056" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT6"> Media Planner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD6"> 12/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT6"> 12/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES6" itemprop="description"> <div> - Led intricate portfolio management and allocation strategy of MillerCoors $80MM NFL TV budget as well as in depth competitive tracking</div> <div> - Influential member of Emerging Media Team which provided turn-key and customized media solutions to MillerCoors in the growing digital space</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_730397801_7_473126057" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="730397801JTIT7"> Assistant Media Planner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="730397801JSTD7"> 06/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="730397801EDDT7"> 11/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="730397801COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="730397801JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="730397801JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="730397801JDES7" itemprop="description"> <div> - Served as core support staff that helped to expand DFCB media business to acquire Coors local planning followed by MillerCoors business</div> <div> - Developed econometric modeling strategy to inform<span style="line-height: 1.5;"> dollar and TRP allocation versus the competition  </span> </div> <div> - Mastered planning, research and budget tracking tools</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC730397802" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC730397802"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_730397802_1_473126058" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="730397802DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="730397802STUY1"> Journalism - Strategic Communications Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="730397802GRYR1"> May 2007</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="730397802SCHO1" itemprop="name"> University of Missouri</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="730397802SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="730397802SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="730397802SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="730397802FRFM1"> Business Minor - emphasis in Marketing</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL730397805" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL730397805"> Media Toolbox</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_730397805_1_473139441" style="padding-top:0px;"> <div class="field singlecolumn" id="730397805FRFM1"> <div> Nielsen Clear Decisions (MRI &amp; Scarborough)</div> <div> Competitive Spending Tools - Ad*Views, Kantar, Comscore</div> <div> <span style="line-height: 1.5;"> Media reach &amp; frequency tools - proprietary &amp; Comscore</span> </div> <div> Proprietary audience measurement platform</div> <div> Media Tools planning software</div> <div> Econometric Modeling Analysis</div> <div> ?</div> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA WEATHER FORECASTER Summary Skilled weather forecaster with experience in the media network. Familiar with SmartMET system to make short and medium range forecasts at any spatial scale. Highlights Communication skills Adaptability Common software application knowledge Demonstrated organizational/planning skills ability to improvise good performance under difficult situations team work experience reliable Accomplishments Served on a meteorological office for 6 years and as a weather office team leader for 3 years. Completed advanced research of Severe Local Storms and Weather forecast evaluation. Secured feature article in Cuban Meteorlogical Magazine. Represented Cuban Weather Service in workshops and training courses in United States and China. Attended postgraduated courses. Participated in conferences and meetings as speaker. Produced over 3 or 4 TV and Radio broadcasts each week for 4 straight years. Interviewed on Television and spoke about weather forecasts, warnings an hazards. Experience Media Weather Forecaster March 2010 to November 2014 Company Name － City Presented local weather news and feature reports in the public radio style on both local and national weather news programs. Introduced fresh and new angles on previously-reported material to update and inform the audience. Combined video, audio and graphics to effectively convey each report and forecast. Effectively explained the hazards and vulnerabilities that the people could expect and confront in some dangerous weather conditions. Superior Specialist in Meteorology September 2008 to November 2014 Company Name － City Created technical and research documents such as: daily and weekly forecasts, discussions and warnings. Analyzed the meteorological conditions affecting peoples life and economic features. Assisted in developing scientific analysis software. Conducted research in Severe Local Storms and Weather forecast evaluation, specifically dangerous meteorological systems. Developed effective working relations with groups, individuals, agencies and the public. Supervised technical and professional staff. Guaranteed all data met stringent quality control standards. Trained new personnel and interns on office functions. Maintained a high rate of accuracy over a 85 % in daily forecast evaluation. September 2008 to November 2014 Education Bachelor degree : Meteorology , 2008 Institute of Technology and Applied Sciences － City , Cuba Diplomat Course “Evaluation of Ecological and Climatic Risks and Environmental Impact” University of Alicante, Spain - INSTEC, Cuba. 190h, 09/2006-05/2007. Earned First place, General Meteorology Commission in the Students Scientific Forum, Winner of “Benito Viñes S. J” Prize that its granted by the Cuban Meteorological Society, for students category, 2007. Attended conferences and conventions as speaker from 2003 till 2008. Graduated with honors and 6.13 GPA. Continuing education in Meteorology Postgraduate courses. Affiliations •Cuban Meteorological Society from 2004 till 2014. Personal Information Place of Birth: Havana Date of Birth: 28th of January, 1986 Sex: Female Status: Single Publications •Y. Martínez, G. Acosta: “Thunderstorms in Pinar del Río province”, Memories of the III Cuban Congress of Meteorology. Electronic Edition, 2005. ISBN: 959-7160-31-5. •Y. Martínez , G. Acosta: “Sinoptic configurations that are favorable for tornadoes in the western region”, Memories of the IV Cuban Congress of Meteorology. Electronic Edition, 2007. ISBN: 978-959-7167-12-9. •Y. Martínez, M. Carnesoltas, A. Martínez, N. Quintana, M. Sierra, G. Aguilar, G. Acosta: “Hailstorms in Camagüey province”, Memories of the Tropic Convention 2008. Electronic Edition, 2008. ISBN: 978-959-282-079-1. •Y. Martínez, G. Aguilar, M. Carnesoltas: “Termodinamic conditions asociated to hailstorms”, Memories of the V Cuban Congress of Meteorology. Electronic Edition, 2009. ISBN: 978-959-7167-20-4. •Y. Martínez: “Termodinamic conditions asociated to hailstorms in Camagüey”. Cuban Journal of Meteorology, Vol.17, No.2, 2011. ISBN: 0-864-151-1. •Y. Martínez, G. Aguilar, M. Carnesoltas: “Hailstorms and its relationships with wet bulb 0 0C isotherm”. Cuban Journal of Meteorology, Vol.17, No.2, 2011. ISBN: 0-864-151-1. •Y. Martínez: “A evaluation proposal of Cold fronts arrive at short and medium range”, Memories of the VII Cuban Congress of Meteorology. Electronic Edition, 2013. Languages Spanish, English Skills People Skills: enthusiastic people person, advanced problem-solving, great organizational skills. Weahter Forecast: SmartMET work station, Statistical Analysis Software, Numerical models analysis, Observational Data Analysis, Satellite and Radar workstation.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME517171738" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_517171738_1_337685201" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="517171738FNAM1"> </span> <span> </span> <span class="field" id="517171738LNAM1"> MEDIA WEATHER FORECASTER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM517171740" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM517171740"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171740_1_337688912" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171740FRFM1"> <p align="LEFT"> Skilled weather forecaster with experience in the media network. Familiar with SmartMET system to make short and medium range forecasts at any spatial scale.</p> </div> </div> </div> <div class="section" id="SECTION_HILT517171741" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT517171741"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171741_1_337685224" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="517171741SKC11"> <ul> <li> Communication skills</li> <li> Adaptability</li> <li> Common software application knowledge</li> <li> Demonstrated organizational/planning skills</li> </ul> <br/> <br/> </td> <td class="field twocol_2 charspace" id="517171741SKC21"> <ul> <li> ability to improvise</li> <li> good performance under difficult situations</li> <li> team work experience</li> <li> reliable</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM517171760" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM517171760"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171760_1_337685214" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171760FRFM1"> <ul> <li> Served on a meteorological office for 6 years and as a weather office team leader for 3 years.<font> </font> </li> <li> Completed advanced research of Severe Local Storms and <font> Weather forecast evaluation.</font> </li> <li> Secured feature article in Cuban Meteorlogical Magazine.</li> <li> Represented Cuban Weather Service in workshops and training courses in United States and China.</li> <li> Attended postgraduated courses.</li> <li> Participated in conferences and meetings as speaker.</li> <li> Produced over 3 or 4 TV and Radio broadcasts each week for 4 straight years.</li> <li> Interviewed on <i> Television </i> and spoke about weather forecasts, warnings an hazards.<font color="#0000FF"> </font> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR517171742" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR517171742"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171742_1_337685203" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517171742JTIT1"> Media Weather Forecaster</span> <br/> <span> <span class="jobdates" format="%B %Y" id="517171742JSTD1"> March 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="517171742EDDT1"> November 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517171742COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="517171742JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="517171742JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="517171742JDES1" itemprop="description"> <ul> <li> Presented local weather news and feature reports in the public radio style on both local and national weather news programs.</li> <li> Introduced fresh and new angles on previously-reported material to update and inform the audience.</li> <li> Combined video, audio and graphics to effectively convey each report and forecast.</li> <li> Effectively explained the hazards and vulnerabilities that the people could expect and confront in some dangerous weather conditions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517171742_2_337722250" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517171742JTIT2"> Superior Specialist in Meteorology</span> <br/> <span> <span class="jobdates" format="%B %Y" id="517171742JSTD2"> September 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="517171742EDDT2"> November 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517171742COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="517171742JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="517171742JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="517171742JDES2" itemprop="description"> <ul> <li> Created technical and research documents such as: daily and weekly forecasts, discussions and warnings.</li> <li> Analyzed the meteorological conditions affecting peoples life and economic features.</li> <li> Assisted in developing scientific analysis software.</li> <li> Conducted research in Severe Local Storms and Weather forecast evaluation, specifically dangerous meteorological systems.</li> <li> Developed effective working relations with groups, individuals, agencies and the public.</li> <li> Supervised technical and professional staff.</li> <li> Guaranteed all data met stringent quality control standards.</li> <li> Trained new personnel and interns on office functions.</li> <li> Maintained a high rate of accuracy over a 85 % in daily forecast evaluation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517171742_3_337685204" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517171742JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="517171742JSTD3"> September 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="517171742EDDT3"> November 2014</span> </span> </span> <span class="paddedline"> <span class="jobline" id="517171742JDES3" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC517171743" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC517171743"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171743_1_337685216" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="517171743DGRE1" itemprop="name"> Bachelor degree</span> <span> : </span> <span class="programline" dependency="STUY" id="517171743STUY1"> Meteorology</span> <span> , </span> <span class="jobdates" id="517171743GRYR1"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="517171743SCHO1" itemprop="name"> Institute of Technology and Applied Sciences </span> <span> － </span> <span class="joblocation jobcity" id="517171743SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="517171743SSTA1"> </span> <span class="joblocation jobstate" id="517171743SCNT1"> Cuba</span> </span> <span class="paddedline"> <span class="field" id="517171743FRFM1"> <ul> <li> Diplomat Course “Evaluation of Ecological and Climatic Risks and Environmental Impact” University of Alicante, Spain - INSTEC, Cuba. 190h, 09/2006-05/2007.</li> <li> Earned First place, General Meteorology Commission in the <font> Students Scientific Forum, Winner of “Benito Viñes S. J” Prize that its granted by the Cuban Meteorological Society, for students category, 2007.</font> </li> <li> Attended conferences and conventions as speaker from 2003 till 2008.</li> <li> Graduated with honors and 6.13 GPA.</li> <li> Continuing education in Meteorology Postgraduate courses.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL517171744" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL517171744"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171744_1_337728815" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171744FRFM1"> <p align="LEFT"> •Cuban Meteorological Society from 2004 till 2014. </p> </div> </div> </div> <div class="section" id="SECTION_PRIN517171763" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRIN517171763"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171763_1_337685220" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171763FRFM1"> <ul> <li> Place of Birth: Havana</li> <li> Date of Birth: 28th of January, 1986</li> <li> Sex: Female</li> <li> Status: Single</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_PUBL517171764" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PUBL517171764"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171764_1_337685222" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171764FRFM1"> <p align="LEFT"> •Y. Martínez, <font> G. Acosta: “Thunderstorms in Pinar del Río province”, Memories of the III Cuban Congress of Meteorology. Electronic Edition, 2005. ISBN: 959-7160-31-5.</font> </p> <p> </p> <p align="LEFT"> <font> •Y. Martínez<font> , G. Acosta: “Sinoptic configurations that are favorable for tornadoes in the western region”, Memories of the IV Cuban Congress of Meteorology. Electronic Edition, 2007. ISBN: 978-959-7167-12-9.</font> </font> </p> <p> </p> <p align="LEFT"> <font> <font> •Y. Martínez, M. Carnesoltas, A. Martínez, N. Quintana, M. Sierra, G. Aguilar, G. Acosta: “Hailstorms in Camagüey province”, Memories of the Tropic Convention 2008. Electronic Edition, 2008. ISBN: 978-959-282-079-1.</font> </font> </p> <p align="LEFT"> <font> <font> •Y. Martínez, G. Aguilar, M. Carnesoltas: “Termodinamic conditions asociated to hailstorms”, Memories of the V Cuban Congress of Meteorology. Electronic Edition, 2009. ISBN: 978-959-7167-20-4.</font> </font> </p> <p align="LEFT"> <font> <font> •Y. Martínez: “Termodinamic conditions asociated to hailstorms in Camagüey”. Cuban Journal of Meteorology, Vol.17, No.2, 2011. ISBN: 0-864-151-1.</font> </font> </p> <p align="LEFT"> <font> <font> •Y. Martínez, G. Aguilar, M. Carnesoltas: “Hailstorms and its relationships with wet bulb 0 0C isotherm”. Cuban Journal of Meteorology, Vol.17, No.2, 2011. ISBN: 0-864-151-1.</font> </font> </p> <p align="LEFT"> <font> <font> •Y. Martínez: “A evaluation proposal of Cold fronts arrive at short and medium range”, Memories of the VII Cuban Congress of Meteorology. Electronic Edition, 2013. </font> </font> </p> </div> </div> </div> <div class="section" id="SECTION_LANG517171765" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG517171765"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171765_1_337685223" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171765FRFM1"> Spanish, English</div> </div> </div> <div class="section" id="SECTION_SKLL517171766" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL517171766"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517171766_1_337685225" style=" padding-top:0px; "> <div class="field singlecolumn" id="517171766FRFM1"> <p align="LEFT"> People Skills: enthusiastic people person, advanced problem-solving, great organizational skills.</p> <p align="LEFT"> Weahter Forecast: SmartMET work station, Statistical Analysis Software, Numerical models analysis, Observational Data Analysis, Satellite and Radar workstation.</p> <br/> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA ADMINISTRATOR Professional Summary Articulate Executive Assistant driven to succeed and bring value to any task. Strategic planning and client relationship management expert. Creative professional with extensive project experience from concept to development. Talents include customer service, excellent listening skills and communication skills. Core Qualifications Proficiency in Word, Excel, Power Point, Lotus Notes/Outlook; Concur and Arriba - Internet Dedicated leader with a collaborative approach and result-driven focus Excel in leading teams and working independently Proactive and Results-oriented Recognized for eliminating errors and inconsistencies Experience Company Name September 2014 to Current Media Administrator City , State Review client accounts; manage budgets and monthly invoices. Request and process credits; communicate successfully with negotiators. Monitor multiple databases to keep track of discrepancies: clear in a timely manner; follow client guidelines. Successfully led key projects which resulted in completion before deadline. Company Name January 2013 to September 2014 Customer Liaison Level I Department of Ophthalmology City , State Answer inbound calls from patients and providers demonstrating Montefiore Excellence; schedule medical and diagnostic testing appointments, register new patients. Contribute to team effort by accomplishing related goals; excelled in quality scores. Effectively controlled the release of proprietary and confidential information for general patient lists. Manage multiple projects, competent in conflict resolution. Adhere to strict HIPAA compliance. Company Name August 2012 to November 2012 Executive Assistant City , State Provided assistance for Director of Medical House Calls Program preparing for Joint Commission Review; compilation of data and research. Successfully led special projects; reviewed patient satisfaction surveys, files and assisted administrative staff to meet deadlines. Company Name April 2012 to June 2012 Executive Assistant City , State Provided organizational support for Provost and administrative staff. Assigned to create spreadsheets for special projects, organized budget allocations for reconciling, reviewed student appeals and status. Prepared correspondence, accounting and financial documents for analysis. Responded to student requests and directed to appropriate persons, departments and resources. Company Name October 2010 to November 2011 Licensed Health Insurance Agent Customer Care Specialist City , State Received inbound calls for Humana Health Insurance Medicare Part C & D members. Identified billing and claims issues related to drug copay, deductibles, premiums and drug coverage; performed Rx calculations. Advised members of their out of pocket costs in coverage gaps. Adhered to HIPAA regulations, performed plan changes and enrollments for Medicare Advantage members during Annual Enrollment Period. Retrieved and updated customer information within various company databases; responded to member inquiries; resolved and/or reprocessed. Company Name May 2006 to January 2010 Administrative Assistant City , State Provided exceptional administrative support to C level executives including managing director,director and vice president in investment banking consumer foods department. Recommended while a contract employee by vice chairman to provide administrative support for senior vice president and CFO for late phone coverage. Managed calendars and screened telephone calls for managing director, director and vice president, scheduled conference calls for interdepartmental meetings; acted as department gatekeeper. Prepared domestic and international travel itineraries including ground transportation. Prepared accommodations international guest clients confirming passport and visa requirements; liaised well with airlines and client offices to verify all relevant details. Created and processed expense reports for corporate charges in timely manner; confirmed accuracy and resolved personal charges. Set up high level breakfast and lunches and catering for guest clients, negotiated off site locations and confirmed budget with business director, planned specialty menus and coordinated activities for visitors. Reconciled purchasing orders for office supplies and expedited payments. Classified information and filed all sensitive documents in compliance with security procedures. Education Briarcliffe College Associate of Arts : Paralegal Studies City , State , USA Completed 57 credits towards Associates of Arts Degree Professional Affiliations Member, Alumni Association Dress for Success Worldwide (2012-Present) Association of Professional Women's Group, Ambassador, Mentor Member, Alumni Association Henry Street Settlement (2012-Present) Job Essentials Training (JET) Board Member, Community Action Plan for Emergency Preparedness 2014 - Present Interests Writer - Preparing for publication 2015 Volunteer - Community activities - Community Harvest Skills Administrative support, conflict resolution, meetings, Outlook

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME583926680" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_583926680_1_380116119" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="583926680FNAM1"> </span> <span> </span> <span class="field" id="583926680LNAM1"> MEDIA ADMINISTRATOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM583926682" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM583926682"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926682_1_380477416" style=" padding-top:0px; "> <div class="field singlecolumn" id="583926682FRFM1"> <p align="LEFT"> Articulate Executive Assistant driven to succeed and bring value to any task. Strategic planning and client relationship management expert. Creative professional with extensive project experience from concept to development. Talents include customer service, excellent listening skills and communication skills.</p> </div> </div> </div> <div class="section" id="SECTION_HILT583926683" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT583926683"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926683_1_380116132" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="583926683SKC11"> <p align="LEFT"> Proficiency in</p> <p align="LEFT"> Word, Excel, Power Point, Lotus Notes/Outlook; Concur and Arriba - Internet</p> <br/> <p align="LEFT"> Dedicated leader with a collaborative approach and result-driven focus</p> <br/> <br/> </td> <td class="field twocol_2" id="583926683SKC21"> <ul> <li> Excel in leading teams and working independently</li> <br/> <li> Proactive and Results-oriented</li> <br/> <li> Recognized for eliminating errors and inconsistencies</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR583926684" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR583926684"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926684_1_380116121" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD1"> September 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT1"> Media Administrator</span> <br/> <span class="joblocation jobcity" id="583926684JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES1" itemprop="description"> <ul> <li> Review client accounts; manage budgets and monthly invoices.</li> <li> Request and process credits; communicate successfully with negotiators.</li> <li> Monitor multiple databases to keep track of discrepancies: clear in a timely manner; follow client guidelines.</li> <li> Successfully led key projects which resulted in completion before deadline.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583926684_2_380116122" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT2"> September 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT2"> Customer Liaison Level I Department of Ophthalmology </span> <br/> <span class="joblocation jobcity" id="583926684JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES2" itemprop="description"> <ul> <li> Answer inbound calls from patients and providers demonstrating Montefiore Excellence; schedule medical and diagnostic testing appointments, register new patients.</li> <li> Contribute to team effort by accomplishing related goals; excelled in quality scores.</li> <li> Effectively controlled the release of proprietary and confidential information for general patient lists.</li> <li> Manage multiple projects, competent in conflict resolution.</li> <li> Adhere to strict HIPAA compliance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583926684_3_380116124" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD3"> August 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT3"> November 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT3"> Executive Assistant</span> <br/> <span class="joblocation jobcity" id="583926684JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES3" itemprop="description"> <ul> <li> Provided assistance for Director of Medical House Calls Program preparing for Joint Commission Review; compilation of data and research.</li> <li> Successfully led special projects; reviewed patient satisfaction surveys, files and assisted administrative staff to meet deadlines.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583926684_4_380116125" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD4"> April 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT4"> June 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT4"> Executive Assistant</span> <br/> <span class="joblocation jobcity" id="583926684JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES4" itemprop="description"> <ul> <li> Provided organizational support for Provost and administrative staff. Assigned to create spreadsheets for special projects, organized budget allocations for reconciling, reviewed student appeals and status.</li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> <li> Responded to student requests and directed to appropriate persons, departments and resources.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583926684_5_380116126" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD5"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT5"> November 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT5"> Licensed Health Insurance Agent Customer Care Specialist</span> <br/> <span class="joblocation jobcity" id="583926684JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES5" itemprop="description"> <ul> <li> Received inbound calls for Humana Health Insurance Medicare Part C &amp; D members.</li> <li> Identified billing and claims issues related to drug copay, deductibles, premiums and drug coverage; performed Rx calculations. Advised members of their out of pocket costs in coverage gaps.</li> <li> Adhered to HIPAA regulations, performed plan changes and enrollments for Medicare Advantage members during Annual Enrollment Period.</li> <li> Retrieved and updated customer information within various company databases; responded to member inquiries; resolved and/or reprocessed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583926684_6_380116127" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583926684COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583926684JSTD6"> May 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583926684EDDT6"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583926684JTIT6"> Administrative Assistant</span> <br/> <span class="joblocation jobcity" id="583926684JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926684JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583926684JDES6" itemprop="description"> <ul> <li> Provided exceptional administrative support to C level executives including managing director,director and vice president in investment banking consumer foods department. Recommended <font> while a contract employee by vice chairman <font> to provide administrative support for senior vice president and CFO for late phone coverage.</font> </font> </li> <li> Managed calendars and screened telephone calls for managing director, director and vice president, scheduled conference calls for interdepartmental meetings; acted as department gatekeeper.</li> <li> Prepared domestic and international travel itineraries including ground transportation.</li> <li> Prepared accommodations international guest clients confirming passport and visa requirements; liaised well with airlines and client offices to verify all relevant details.</li> <li> Created and processed expense reports for corporate charges in timely manner; confirmed accuracy and resolved personal charges.</li> <li> Set up high level breakfast and lunches and catering for guest clients, negotiated off site locations and confirmed budget with business director, planned specialty menus and coordinated activities for visitors.</li> <li> Reconciled purchasing orders for office supplies and expedited payments.</li> <li> Classified information and filed all sensitive documents in compliance with security procedures.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC583926685" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC583926685"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926685_1_380116129" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="583926685SCHO1" itemprop="name"> Briarcliffe College</span> <span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="583926685DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="583926685STUY1"> Paralegal Studies</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="583926685SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="583926685SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="583926685SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="583926685FRFM1"> <p align="LEFT"> Completed 57 credits towards Associates of Arts Degree</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL583926686" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL583926686"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926686_1_380475166" style=" padding-top:0px; "> <div class="field singlecolumn" id="583926686FRFM1"> <p align="LEFT"> Member, Alumni Association Dress for Success Worldwide (2012-Present) Association of Professional Women's Group, Ambassador, Mentor</p> <br/> <p align="LEFT"> Member, Alumni Association Henry Street Settlement (2012-Present)</p> <p align="LEFT"> Job Essentials Training (JET)</p> <br/> <p align="LEFT"> Board Member, Community Action Plan for Emergency Preparedness 2014 - Present</p> </div> </div> </div> <div class="section" id="SECTION_INTR583926707" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR583926707"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926707_1_380116131" style=" padding-top:0px; "> <div class="field singlecolumn" id="583926707FRFM1"> <p align="LEFT"> Writer - Preparing for publication 2015</p> <p align="LEFT"> Volunteer - Community activities - Community Harvest</p> </div> </div> </div> <div class="section" id="SECTION_SKLL583926708" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL583926708"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583926708_1_380116133" style=" padding-top:0px; "> <div class="field singlecolumn" id="583926708FRFM1"> <p align="LEFT"> Administrative support, conflict resolution, meetings, Outlook </p> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MARKETING MANAGER Core Qualifications Window XP, Vista, 7. Program languages: Lisp, HTML, SQL, Macros (VBA). Software Products/Tools: Microsoft Word, Excel (Pivot table, Vlookup, etc.), Access, PowerPoint, Sharepoint, Salesforce, Google Analytics, IBM Coremetrics and Microstrategy, Infoview, Basecamp, Youtube and Facebook Analytics, Sitespect, SEO (working knowledge). Others: Statistic, Behavioral Psychology. Experience Digital Marketing Manager 08/2012 to 01/2016 Company Name City , State Grew the combined SEM, display, retargeting and affiliate marketing channel by 15% in membership this past year. Hence an increase of $20 million in life time value. Launched acquisition and brand awareness marketing campaigns with marketing partners Affiliate, Retargeting, SEM Adwords, Facebook, etc.) that were segmented by market. Optimized campaigns across different channels by changing/adding keywords, creative, ad grouping, dna/cities, ad copies, bids, landing pages, etc. to lower CPA and increase ROI. Collaborated with pricing and creative team and marketing partners to create/replace creative that reflect marketing strategies. Worked with marketing partners to understand & compete with competitors' marketing strategies. Maintained budgets and negotiated prices/bonuses with new/existing marketing partners. Exported data from different marketing partners system. Used advance Excel to dissect data and create dashboards to highlight marketing campaigns (CPA, CPC, CPM). Used PowerPoint to present KPI, ROI and recommendations to internal teams, executives and marketing partners. Managed an associate to maintain and optimize campaigns across different channels. Created A/B and multivariate tests with Sitespect to find landing page/channel/messaging that generate the highest conversion rate. Consequently increase conversion rate by 10%. Analyzed web & marketing performance metrics such as CTR, Conversion Rate, purchase funnel conversion rate, LTV, etc. with IBM Coremetric and Google Analytics. Affiliate Marketing Manager 04/2009 to 07/2012 Company Name City , State Managed and monitored daily affiliate performance. Also optimized campaigns often by changing creative, landing pages, offers, etc. As a result generated 10% increase in revenue. Negotiated with affiliate networks for optimal cost: base on CPC, CPM, CPA. Used SiteCatalyst, Omniture to generate daily and weekly reporting & analysis to internal team and external partners. Researched and built partnerships with new affiliates with high levels of relevant traffic. Worked with creative team to design creative that is relevant to current events and seasons. Managed A/B and multivariate tests to find the highest converting landing pages. Analyzed historic performance with advance Microsoft Excel (Pivot table and Vlookup) Developed new business models such as up selling, redesigning creative and pop ups. Collaborated with technical teams to resolve reporting, creative or application issues. Business Intelligent Analyst 07/2006 to 04/2009 Company Name City , State Worked with multiple teams to increase call by 18% and revenue by 10% in past years. Used SQL to mine data from multiple databases and tables. Also gathered data from Salesforce. Built ad hoc report with Business Object - Infoview to highlight metrics: impressions, searches, clicks, CTR, revenue, etc. Created a dashboard that collects raw data live without the delay of applying business rules Designed A/B testing to highlight the effects of product enhancements or replacements. Analyzed the results of A/B testing with advance Excel (Pivot table, Vlookup, etc) and present KPI and forecast to team members and management in PowerPoint. Identified enhancements in existing online products to increase search relevancy and customer experience, as result increase in click through rate (CTR) & more revenue. Loan Processor/Analyst 07/2004 to 06/2006 Company Name City , State Validated and verified loan application information. Compared application information to Database. Analyzed supporting documentation on Automated Underwriting System. Reviewed loan application package for completeness and accuracy. Reconciled application information against system input, comparing individual data. Calculated and analyzed debt to income ratio (i.e. employment, tax returns, etc.). Also funds to close (i.e. verification of deposits, gift money, etc). Coordinated rigorously with customers, boarding, processing, underwriting, closing, appraisal and escrow teams to close loans. Education Bachelor : Cognitive Science Computational Modeling May 2004 University of California City Cognitive Science Computational Modeling Skills ad, budgets, closing, Conversion, CPA, databases, Database, dna, documentation, funds, Google Analytics, HTML, IBM, Lisp, Macros, marketing strategies, marketing, market, messaging, Access, Microsoft Excel, Excel, money, PowerPoint, Sharepoint, Window, Microsoft Word, Microstrategy, networks, Operating systems, page, Pivot table, pricing, Psychology, reporting, selling, SQL, tables, tax returns, Underwriting, Vista, VBA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME788896457" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_788896457_1_511864781" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="788896457FNAM1"> </span> <span> </span> <span class="field lName" id="788896457LNAM1"> DIGITAL MARKETING MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM788896459" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT788896460" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT788896460"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_788896460_1_511864789" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="788896460SKC11"> <ul> <li> Window XP, Vista, 7.</li> <li> Program languages: Lisp, HTML, SQL, Macros (VBA).</li> <li> Software Products/Tools: Microsoft Word, Excel (Pivot table, Vlookup, etc.), Access, PowerPoint,</li> <li> Sharepoint, Salesforce, Google Analytics, IBM Coremetrics and</li> <li> Microstrategy, Infoview, Basecamp, Youtube and Facebook Analytics,</li> <li> Sitespect, SEO (working knowledge). Others: Statistic, Behavioral Psychology.</li> </ul> </td> <td class="field twocol_2" id="788896460SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR788896461" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR788896461"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_788896461_1_511864783" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="788896461JTIT1"> Digital Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="788896461JSTD1"> 08/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="788896461EDDT1"> 01/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="788896461COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="788896461JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="788896461JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="788896461JDES1" itemprop="description"> <ul> <li> Grew the combined SEM, display, retargeting and affiliate marketing channel by 15% in membership this past year.</li> <li> Hence an increase of $20 million in life time value.</li> <li> Launched acquisition and brand awareness marketing campaigns with marketing partners Affiliate, Retargeting, SEM Adwords, Facebook, etc.) that were segmented by market.</li> <li> Optimized campaigns across different channels by changing/adding keywords, creative, ad grouping, dna/cities, ad copies, bids, landing pages, etc.</li> <li> to lower CPA and increase ROI.</li> <li> Collaborated with pricing and creative team and marketing partners to create/replace creative that reflect marketing strategies.</li> <li> Worked with marketing partners to understand &amp; compete with competitors' marketing strategies.</li> <li> Maintained budgets and negotiated prices/bonuses with new/existing marketing partners.</li> <li> Exported data from different marketing partners system.</li> <li> Used advance Excel to dissect data and create dashboards to highlight marketing campaigns (CPA, CPC, CPM).</li> <li> Used PowerPoint to present KPI, ROI and recommendations to internal teams, executives and marketing partners.</li> <li> Managed an associate to maintain and optimize campaigns across different channels.</li> <li> Created A/B and multivariate tests with Sitespect to find landing page/channel/messaging that generate the highest conversion rate.</li> <li> Consequently increase conversion rate by 10%.</li> <li> Analyzed web &amp; marketing performance metrics such as CTR, Conversion Rate, purchase funnel conversion rate, LTV, etc.</li> <li> with IBM Coremetric and Google Analytics.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_788896461_2_511864784" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="788896461JTIT2"> Affiliate Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="788896461JSTD2"> 04/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="788896461EDDT2"> 07/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="788896461COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="788896461JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="788896461JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="788896461JDES2" itemprop="description"> <ul> <li> Managed and monitored daily affiliate performance.</li> <li> Also optimized campaigns often by changing creative, landing pages, offers, etc.</li> <li> As a result generated 10% increase in revenue.</li> <li> Negotiated with affiliate networks for optimal cost: base on CPC, CPM, CPA.</li> <li> Used SiteCatalyst, Omniture to generate daily and weekly reporting &amp; analysis to internal team and external partners.</li> <li> Researched and built partnerships with new affiliates with high levels of relevant traffic.</li> <li> Worked with creative team to design creative that is relevant to current events and seasons.</li> <li> Managed A/B and multivariate tests to find the highest converting landing pages.</li> <li> Analyzed historic performance with advance Microsoft Excel (Pivot table and Vlookup) Developed new business models such as up selling, redesigning creative and pop ups.</li> <li> Collaborated with technical teams to resolve reporting, creative or application issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_788896461_3_511864785" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="788896461JTIT3"> Business Intelligent Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="788896461JSTD3"> 07/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="788896461EDDT3"> 04/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="788896461COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="788896461JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="788896461JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="788896461JDES3" itemprop="description"> <ul> <li> Worked with multiple teams to increase call by 18% and revenue by 10% in past years.</li> <li> Used SQL to mine data from multiple databases and tables.</li> <li> Also gathered data from Salesforce.</li> <li> Built ad hoc report with Business Object - Infoview to highlight metrics: impressions, searches, clicks, CTR, revenue, etc.</li> <li> Created a dashboard that collects raw data live without the delay of applying business rules Designed A/B testing to highlight the effects of product enhancements or replacements.</li> <li> Analyzed the results of A/B testing with advance Excel (Pivot table, Vlookup, etc) and present KPI and forecast to team members and management in PowerPoint.</li> <li> Identified enhancements in existing online products to increase search relevancy and customer experience, as result increase in click through rate (CTR) &amp; more revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_788896461_4_511864786" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="788896461JTIT4"> Loan Processor/Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="788896461JSTD4"> 07/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="788896461EDDT4"> 06/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="788896461COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="788896461JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="788896461JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="788896461JDES4" itemprop="description"> <ul> <li> Validated and verified loan application information.</li> <li> Compared application information to Database.</li> <li> Analyzed supporting documentation on Automated Underwriting System.</li> <li> Reviewed loan application package for completeness and accuracy.</li> <li> Reconciled application information against system input, comparing individual data.</li> <li> Calculated and analyzed debt to income ratio (i.e.</li> <li> employment, tax returns, etc.).</li> <li> Also funds to close (i.e.</li> <li> verification of deposits, gift money, etc).</li> <li> Coordinated rigorously with customers, boarding, processing, underwriting, closing, appraisal and escrow teams to close loans.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC788896462" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC788896462"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_788896462_1_511864787" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="788896462DGRE1" itemprop="name"> Bachelor</span> <span> : </span> <span class="programline" id="788896462STUY1"> Cognitive Science Computational Modeling</span> <span class="datesWrapper"> <span class="jobdates" id="788896462GRYR1"> May 2004</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="788896462SCHO1" itemprop="name"> University of California</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="788896462SCIT1"> City</span> <span class="joblocation jobstate edustate" id="788896462SSTA1"> </span> <span class="joblocation eduCountry" id="788896462SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="788896462FRFM1"> Cognitive Science Computational Modeling</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL788896463" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL788896464" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL788896464"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_788896464_1_511864790" style="padding-top:0px;"> <div class="field singlecolumn" id="788896464FRFM1"> ad, budgets, closing, Conversion, CPA, databases, Database, dna, documentation, funds, Google Analytics, HTML, IBM, Lisp, Macros, marketing strategies, marketing, market, messaging, Access, Microsoft Excel, Excel, money, PowerPoint, Sharepoint, Window, Microsoft Word, Microstrategy, networks, Operating systems, page, Pivot table, pricing, Psychology, reporting, selling, SQL, tables, tax returns, Underwriting, Vista, VBA</div> </div> </div> </div>

DIGITAL-MEDIA

SENIOR DIGITAL PRODUCER/MULTIMEDIA SPECIALIST Summary Seasoned digital journalist with 17 years of experience in digital communications to include marketing initiatives, email campaigns, event planning, web content management, social media strategy, database management, writing, editing and digital video production. Experienced Logistics expert and Post 9/11 veteran with over 20 years of leadership experience in the United States Air Force Reserve. Highlights Photography/digital video background Experience with Final Cut Pro and Adobe Creative Cloud - non-linear editing Content curation and SEO expert Copyediting and proofreading Graphic design CSS, XML, HTML, js Brand communications Data visualization Social media Effective team leader Supply and logistics planning Project management Ground and air transportation Global logistics Strategic planner Project development and work flow planning Cargo tracking Secret security clearance Training and development Accomplishments Redeployed over 10,000 Air Force personnel and 50,000 short tons of cargo out of Iraq in support of Operation New Dawn and Afghanistan in support of Operation Enduring Freedom to include coordinating the redeployment of the last military unit in Iraq (combat truckers) and Defense Logistics Agency personnel as well as personnel swap-outs at the US Embassy in Baghdad. Received the Meritorious Service Medal for these accomplishments. Experience Senior Digital Producer/Multimedia Specialist November 1998 to February 2016 Company Name - City , State Created, curated and managed the digital content for 24 community news websites and special niche pages/sites under the umbrella of www.thisweeknews.com and columbusparent.com Produces digital video projects for both news and sports stories from concept to delivery. Produced award-winning digital video projects and special series with multiple installments. Serves as community manager for ThisWeek's various Social Media outlets/channels on YouTube, Facebook, Twitter, Pinterest, Instagram and blogs. Performs data analysis/metrics via Adobe Omniture/Chartbeat and Google Analytics Served as project manager for multiple CMS platform conversions and site redesigns over the past 8 years from planning, development, design, QA through to launch and production. Optimizes news and sports content with outside links, maps, slideshows, multimedia presentations and video for SEO and TOS. Works closely with news editors and managers to achieve daily digital goals. Produces digital content to optimize the user experience by being attentive to live web metrics and user experience best practices. Enhances the news content with outside links, maps and slideshows. Builds out special sections and site features to enhance coverage and increase user engagement. Works with sales department to create niche sites, contests, polls and other initiatives that require web/print content integration/enhancement. Works with news staff to plan, structure, report, edit and write news and information content to include the facilitation of print content to web and vice versa. Coordinates with news editorial and technical staff to facilitate the migration of multimedia content to new media platforms, including video, audio, still photos and graphics. NCOIC Logistics Readiness Flights, (MSgt.) February 1988 to July 2013 Company Name - City , State Deployed as the Logistics Plans Superintendent for the 386 Air Expeditionary Wing, Ali Al Salem AB from December 2011 to June 2012. Redeployed over 10,000 Air Force personnel and 50,000 short tons of cargo out of Iraq in support of Operation New Dawn and Afghanistan in support of Operation Enduring Freedom. Served as facility manager for a 8,000 square-foot passenger terminal and supervised eight Airmen on two shifts to provide 24/7 combat support operations. Analyzed war plans on a regular basis to determine Air Expeditionary Force (AEF) taskings. Monitored mobility equipment status to ensure deployment readiness. Developed and supervised preparation of logistics annexes for operations plans and orders, programming plans, and general support, contingency, and exercise plans. Monitored and resolved logistics limiting factors. Prepared, evaluated, and supervised all aspects of deployment planning, dispersal, sustainment, recovery, reconstitution, exercises, and logistics support procedures. Conducted installation surveys to determine support capability. Coordinated the publishing, distributing, maintaining, and implementing of base support plans. Identified limiting factors, shortfalls, and alternate support methods to enhance supportability of transiting and bed-down forces. Analyzed and recommended requirements for forward movement of forces to support theater commanders. Integrated redeployment planning actions with functional area representatives. Monitored preparation, negotiation, coordination, and maintenance of support agreements. Prepared, compiled, coordinated, published, distributed, maintained, and implemented deployment guidance. Prepared for and supervises deployments and redeployments. Monitored deploying personnel and equipment products. Designed lesson plans, conducted OJT training and tracked formal skill-level training for five logistics planners in the LGRDX workcenter. Digital content editor July 2004 to December 2011 Company Name - City , State Columbus Audubon Board of Trustees. Editor of the joint Grange Insurance Audubon Center/Columbus Audubon bi-monthly newsletter, the Song Sparrow. Editor and content manager of Columbus Audubon's Web site www.columbusaudubon.org. Social Media manager for Columbus Audubon's Facebook, Twitter and blogs. Education Bachelor of Arts : Journalism , September 1994 The Ohio State University School of Journalism - City , State Marketing, Public Relations and Journalism coursework Coursework in Business, Communications and Advertising Commercial Photography coursework Professional Affiliations Air Force Sergeants Association, Veterans of Foreign Wars, Iraq and Afghanistan Veterans of America, Team RWB Columbus, Disabled American Veterans, Wounded Warrior Project Alumni, Society of Professional Journalists, Cleveland Press Association, Local Media Association, Former member of PRSA and PRSSA. Awards First place for best online use of multimedia, for the Heroin Hits Home series, Cleveland Press Association Annual Awards, June 2015. United States Air Force Meritorious Service Medal, June 2013. United States Global War on Terrorism Expeditionary Medal, June 2012. United States Global War on Terrorism Service Medal, June 2012. United States Air Force Expeditionary Service Ribbon with gold border for serving in a designated combat zone, June 2012. United States Air Force Commendation Medal, October 2009. Song Sparrow Award for Outstanding Volunteer Service in Conservation, Columbus Audubon 2009 Best Group-Owned Weekly Newspaper Web Site in Ohio, Ohio News Association, February 2012. (ThisWeek team award) United States Air Force Achievement Medal, March 1998. Skills Social media, digital video and multimedia, content curation, digital strategy, web metrics and SEO optimization, digital engagement, community engagement, public relations,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME733172021" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_733172021_1_474959640" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="733172021FNAM1"> </span> <span> </span> <span class="field" id="733172021LNAM1"> SENIOR DIGITAL PRODUCER/MULTIMEDIA SPECIALIST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM733172023" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM733172023"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172023_1_474963659" style="padding-top:0px;"> <div class="field singlecolumn" id="733172023FRFM1"> <p align="LEFT"> Seasoned digital journalist with 17 years of experience in digital communications to include marketing initiatives, email campaigns, event planning, web content management, social media strategy, database management, writing, editing and digital video production. Experienced Logistics expert and Post 9/11 veteran with over 20 years of leadership experience in the United States Air Force Reserve. </p> </div> </div> </div> <div class="section" id="SECTION_HILT733172024" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT733172024"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172024_1_474970737" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="733172024SKC11"> <ul> <li> Photography/digital video background</li> <li> Experience with Final Cut Pro and Adobe Creative Cloud - non-linear editing</li> <li> Content curation and SEO expert</li> <li> Copyediting and proofreading</li> <li> Graphic design</li> <li> CSS, XML, HTML, js</li> <li> Brand communications</li> <li> Data visualization</li> <li> Social media</li> </ul> </td> <td class="field twocol_2 charspace" id="733172024SKC21"> <ul> <li> Effective team leader</li> <li> Supply and logistics planning</li> <li> Project management<font> </font> </li> <li> Ground and air transportation</li> <li> Global logistics</li> <li> Strategic planner</li> <li> Project development and work flow planning</li> <li> Cargo tracking</li> <li> Secret security clearance</li> <li> Training and development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM733173108" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM733173108"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733173108_1_474973258" style="padding-top:0px;"> <div class="field singlecolumn" id="733173108FRFM1"> <p align="LEFT"> Redeployed over 10,000 Air Force personnel and 50,000 short tons of cargo out of Iraq in support of Operation New Dawn and Afghanistan in support of Operation Enduring Freedom to include coordinating the redeployment of the last military unit in Iraq (combat truckers) and Defense Logistics Agency personnel as well as personnel swap-outs at the US Embassy in Baghdad. Received the Meritorious Service Medal for these accomplishments. </p> </div> </div> </div> <div class="section" id="SECTION_EXPR733172025" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR733172025"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172025_1_474959643" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="733172025JTIT1"> Senior Digital Producer/Multimedia Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="733172025JSTD1"> November 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="733172025EDDT1"> February 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="733172025COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="733172025JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="733172025JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="733172025JDES1" itemprop="description"> <ul> <li> Created, curated and managed the digital content for 24 community news websites and special niche pages/sites under the umbrella of www.thisweeknews.com and columbusparent.com</li> <li> Produces digital video projects for both news and sports stories from concept to delivery.</li> <li> Produced award-winning digital video projects and special series with multiple installments.</li> <li> Serves as community manager for ThisWeek's various Social Media outlets/channels on YouTube, Facebook, Twitter, Pinterest, Instagram and blogs.</li> <li> Performs data analysis/metrics via Adobe Omniture/Chartbeat and Google Analytics</li> <li> Served as project manager for multiple CMS platform conversions and site redesigns over the past 8 years from planning, development, design, QA through to launch and production.</li> <li> Optimizes news and sports content with outside links, maps, slideshows, multimedia presentations and video for SEO and TOS.</li> <li> Works closely with news editors and managers to achieve daily digital goals.</li> <li> Produces digital content to optimize the user experience by being attentive to live web metrics and user experience best practices.</li> <li> Enhances the news content with outside links, maps and slideshows.</li> <li> Builds out special sections and site features to enhance coverage and increase user engagement.</li> <li> Works with sales department to create niche sites, contests, polls and other initiatives that require web/print content integration/enhancement.</li> <li> Works with news staff to plan, structure, report, edit and write news and information content to include the facilitation of print content to web and vice versa.</li> <li> Coordinates with news editorial and technical staff to facilitate the migration of multimedia content to new media platforms, including video, audio, still photos and graphics.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_733172025_2_474959644" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="733172025JTIT2"> NCOIC Logistics Readiness Flights, (MSgt.) </span> <br/> <span> <span class="jobdates" format="%B %Y" id="733172025JSTD2"> February 1988</span> <span> to </span> <span class="jobdates" format="%B %Y" id="733172025EDDT2"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="733172025COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="733172025JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="733172025JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="733172025JDES2" itemprop="description"> <ul> <li> Deployed as the Logistics Plans Superintendent for the 386 Air Expeditionary Wing, Ali Al Salem AB from December 2011 to June 2012.</li> <li> Redeployed over 10,000 Air Force personnel and 50,000 short tons of cargo out of Iraq in support of Operation New Dawn and Afghanistan in support of Operation Enduring Freedom.</li> <li> Served as facility manager for a 8,000 square-foot passenger terminal and supervised eight Airmen on two shifts to provide 24/7 combat support operations.</li> <li> Analyzed war plans on a regular basis to determine Air Expeditionary Force (AEF) taskings.</li> <li> Monitored mobility equipment status to ensure deployment readiness.</li> <li> Developed and supervised preparation of logistics annexes for operations plans and orders, programming plans, and general support, contingency, and exercise plans.</li> <li> Monitored and resolved logistics limiting factors.</li> <li> Prepared, evaluated, and supervised all aspects of deployment planning, dispersal, sustainment, recovery, reconstitution, exercises, and logistics support procedures.</li> <li> Conducted installation surveys to determine support capability.</li> <li> Coordinated the publishing, distributing, maintaining, and implementing of base support plans.</li> <li> Identified limiting factors, shortfalls, and alternate support methods to enhance supportability of transiting and bed-down forces.</li> <li> Analyzed and recommended requirements for forward movement of forces to support theater commanders.</li> <li> Integrated redeployment planning actions with functional area representatives.</li> <li> Monitored preparation, negotiation, coordination, and maintenance of support agreements.</li> <li> Prepared, compiled, coordinated, published, distributed, maintained, and implemented deployment guidance.</li> <li> Prepared for and supervises deployments and redeployments.</li> <li> Monitored deploying personnel and equipment products.</li> <li> Designed lesson plans, conducted OJT training and tracked formal skill-level training for five logistics planners in the LGRDX workcenter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_733172025_3_474959646" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="733172025JTIT3"> Digital content editor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="733172025JSTD3"> July 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="733172025EDDT3"> December 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="733172025COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="733172025JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="733172025JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="733172025JDES3" itemprop="description"> <ul> <li> Columbus Audubon Board of Trustees.</li> <li> Editor of the joint Grange Insurance Audubon Center/Columbus Audubon bi-monthly newsletter, the Song Sparrow.</li> <li> Editor and content manager of Columbus Audubon's Web site www.columbusaudubon.org.</li> <li> Social Media manager for Columbus Audubon's Facebook, Twitter and blogs.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC733172026" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC733172026"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172026_1_474959647" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="733172026DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="733172026STUY1"> Journalism</span> <span> , </span> <span class="jobdates" id="733172026GRYR1"> September 1994</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="733172026SCHO1" itemprop="name"> The Ohio State University School of Journalism</span> <span> - </span> <span class="joblocation jobcity" id="733172026SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="733172026SSTA1"> State</span> <span class="joblocation jobstate" id="733172026SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="733172026FRFM1"> <p align="LEFT"> Marketing, Public Relations and Journalism coursework</p> <p align="LEFT"> Coursework in Business, Communications and Advertising</p> <p align="LEFT"> Commercial Photography coursework</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL733172027" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL733172027"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172027_1_474959649" style="padding-top:0px;"> <div class="field singlecolumn" id="733172027FRFM1"> <p align="LEFT"> Air Force Sergeants Association, Veterans of Foreign Wars, Iraq and Afghanistan Veterans of America, Team RWB Columbus, Disabled American Veterans, Wounded Warrior Project Alumni, Society of Professional Journalists, Cleveland Press Association, Local Media Association, Former member of PRSA and PRSSA.</p> </div> </div> </div> <div class="section" id="SECTION_ADDI733172036" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI733172036"> Awards</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172036_1_474959651" style="padding-top:0px;"> <div class="field singlecolumn" id="733172036FRFM1"> <ul> <li> First place for best online use of multimedia, for the Heroin Hits Home series, Cleveland Press Association Annual Awards, June 2015. </li> <li> United States Air Force Meritorious Service Medal, June 2013. </li> <li> United States Global War on Terrorism Expeditionary Medal, June 2012. </li> <li> United States Global War on Terrorism Service Medal, June 2012.</li> <li> United States Air Force Expeditionary Service Ribbon with gold border for serving in a designated combat zone, June 2012. </li> <li> United States Air Force Commendation Medal, October 2009. </li> <li> Song Sparrow Award for Outstanding Volunteer Service in Conservation, Columbus Audubon 2009 </li> <li> Best Group-Owned Weekly Newspaper Web Site in Ohio, Ohio News Association, February 2012. (ThisWeek team award) </li> <li> United States Air Force Achievement Medal, March 1998. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL733172035" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL733172035"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_733172035_1_474959650" style="padding-top:0px;"> <div class="field singlecolumn" id="733172035FRFM1"> <p align="LEFT"> Social media, digital video and multimedia, content curation, <font> digital strategy, web metrics and SEO optimization, digital engagement, community engagement, public relations, </font> </p> <p> </p> </div> </div> </div> </div>

DIGITAL-MEDIA

SR DIGITAL ANALYTICS MANAGER Summary Mindful innovator with a proven track record in delivering digital analytics solutions to configure fundamentally sound framework for multiple websites Precisely isolate business needs and develop valuable solutions to drive accuracy and ROI efficiency Lead day-to-day, direct-to-consumer operations to ensure excellence while seamlessly collaborating with creative, merchandising, and marketing teams Well versed in the relationship between front-end, back-end and business intelligence systems Results-oriented manager who thrives in a fast-paced and competitive environment Highlights Digital insights and analytics (Adobe experience cloud, Google analytics, Looker) Date visualization (Tableau and Chartio) Conversion rate optimization (Qubit and Adobe target) Email marketing and marketing automation (Responsys and SFMC; Movable Ink and Liveclicker) CRM and loyalty (Relate and Custora) Tag manager GTM and DTM Competitive and Trend Analytics (EDITED) Financial and inventory planning expert (SAS and JDA) Strong strategic thinker and ability to formulate business strategy; move effortlessly from analytics to development of strategy Solid project management skills with a focus on timely and quality deliverable Strong familiarity with statistical concepts and methods Experience Company Name City , State Sr Digital Analytics Manager 01/2017 to Current Conceptualize and manage dashboards for multiple websites and marketing channel performance to develop strategy and campaign optimization Ambitiously optimize individual marketing channels (Paid, Social, and Email) based on users' entry (landing) page, reducing overall bounce rate by 24% and increasing ROI by 13% Seamlessly launch predictive landing page for paid search increasing conversion by 34% vs. non-predictive Execute churn prevention program with personalized Email and layer Social lookalike audiences; annual incremental revenue of $519K and lift in revenue per user of +16% Methodically implement predictive segmentation (Persona and Affinity) increase overall revenue per Email by 14% and unique click rate by 18% Pragmatically modernize enterprise digital analytics architecture based on best practices; making analytics accessible to other cross-functional teams Meticulously maintained SDR for Adobe analytics, AI, loyalty, and OMS; accelerate data migration to Salesforce (Demandware and ExactTarget) Enthusiastically train new hires in digital space, reporting and vendor dashboards  Intellectually construct presentations with complex analytical findings, and deliver a finished product that is clear, concise, “digestible” and focused on key drivers for Senior Leadership Technical Analytics – good working knowledge of SQL, HTML, JavaScript, and jQuery Company Name City , State Web/Business Analytics Manager - eCommerce 03/2014 to 12/2016 Delivered profound analytics solutions to journey managers, merchandisers and marketing operations groups; as well as provide recommendations for areas of optimization Relentlessly release exploration and refinement A/B testing to optimize HP, PLP, PDP, and friction-less checkout increase conversion by +14% to 22% and cart conversion by +12% in Mobile and 8% in Desktop Precisely manage rules engine, modifiers, and algorithm manipulation with AI personalized platform for website and Email; resulting in $6.6m in recommendation revenue Managed special projects and ad hoc reporting including testing and business case scenario development Evaluated strategic site redesign (mobile first u/x approach) to improve brand messaging, engage new users, and improve conversion; resulted in 13% increase in revenue, 4% increase in visit duration, 12% increase in conversion and 16% decrease in bounce rate Identified, developed and evaluated competitive analysis through Web-scraping in terms of product range, price, marketing initiatives, customer offerings, and chatter trends Planned and managed weekly strategy for marketing channels (SEO, SEM, Direct, Email); drive top and bottom funnel tactics with segmentation list growth, loyalty, and CLV Built, managed and executed eCommerce assortment plans, recommended investment strategies and units for an accurate flow forecast to help maximize GMROI and mitigate inventory liability Assisted in tag management services and user acceptance testing in order to maintain integrity across multiple sources of data Company Name City , State Strategic Manager - eCommerce Toys and Seasonal Dept 07/2011 to 02/2014 Strategise with marketing and merchant group to establish a cohesive brand messaging within key brands to improve consideration and overall assortment Synchronized implementation of inventory plan for all 3 Divisions involving 10 inventory managers to ensure optimal flow to our 3rd party online facility Optimized SKU productivity and increased sales for eCommerce by $17.6m a growth of 93% over LY; utilizing multi-channel retail to drive sales Actionable intelligence of customer journey to make necessary adjustments to improve conversion rate and customer experience. Collaborated with cross-functional teams to improve marketing exposure and inventory position, providing seamless shopping experience. Orchestrated strategic partnership with cross-functional teams for seasonal peaks. Company Name City , State Sr Inventory Manager - Toys 08/2009 to 06/2011 Responsible for financial planning of sales, markdowns, gross margin, inventory, and receipts for 900 import and domestic SKUs (working with 70 vendors) with annual revenue of $170m in 1250 Kmart stores and Sears toys in 650 stores Utilized NPD reports (market pulse and market map) to focus on growth categories based on market share and trend Developed trend file for Toys division resulting in reduced inventory liability by $18.2m Company Name City , State Inventory Manager - Apparel 02/2008 to 08/2009 Company Name City , State Sr Inventory Analyst - Furniture and Lamps 12/2005 to 01/2008 Company Name City , State Supply Chain Management 03/2002 to 09/2005 Company Name City , State Logistics Readiness Officer 02/1999 to 01/2002 Education B.S : Business Management Arizona State University Skills Digital insights and analytics (Adobe Experience Cloud, Google Analytics, and Looker) Conversion rate optimization; a/b testing (Qubit and Adobe Target) Email marketing & marketing automation (Responsys and SFMC) Salesforce Marketing Cloud (Social Studio) Marketing strategy Data visualization (Tableau and Chartio) Tagging & attribution (GTM and DTM) SQL

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME51b626ce-7be1-47d5-8f81-52a73e609f7a" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_51b626ce-7be1-47d5-8f81-52a73e609f7a_1_cb5d704b-50cf-470e-badb-b16ec081c9e5" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="51b626ce-7be1-47d5-8f81-52a73e609f7aFNAM1"> </span> <span> </span> <span class="field" id="51b626ce-7be1-47d5-8f81-52a73e609f7aLNAM1"> SR DIGITAL ANALYTICS MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM0390f952-7c0d-4f41-82e8-125e783a975d" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM0390f952-7c0d-4f41-82e8-125e783a975d"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0390f952-7c0d-4f41-82e8-125e783a975d_1_5588e25a-a6dc-487c-8366-cea0f6d95b96" style="padding-top:0px;"> <div class="field singlecolumn" id="0390f952-7c0d-4f41-82e8-125e783a975dFRFM1"> <ul> <li> Mindful innovator with a proven track record in delivering digital analytics solutions to configure fundamentally sound framework for multiple websites</li> <li> Precisely isolate business needs and develop valuable solutions to drive accuracy and ROI efficiency</li> <li> Lead day-to-day, direct-to-consumer operations to ensure excellence while seamlessly collaborating with creative, merchandising, and marketing teams</li> <li> Well versed in the relationship between front-end, back-end and business intelligence systems</li> <li> Results-oriented manager who thrives in a fast-paced and competitive environment</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILTa849a6c2-dc2b-43f9-8896-623f9f84f060" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTa849a6c2-dc2b-43f9-8896-623f9f84f060"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a849a6c2-dc2b-43f9-8896-623f9f84f060_1_d0a45bc9-ee5f-479b-8840-e532e7d7f848" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="a849a6c2-dc2b-43f9-8896-623f9f84f060SKC11"> <ul> <li> Digital insights and analytics (Adobe experience cloud, Google analytics, Looker)</li> <li> Date visualization (Tableau and Chartio)</li> <li> Conversion rate optimization (Qubit and Adobe target)</li> <li> Email marketing and marketing automation (Responsys and SFMC; Movable Ink and Liveclicker)</li> <li> CRM and loyalty (Relate and Custora)</li> <li> Tag manager GTM and DTM</li> </ul> </td> <td class="field twocol_2" id="a849a6c2-dc2b-43f9-8896-623f9f84f060SKC21"> <ul> <li> Competitive and Trend Analytics (EDITED)</li> <li> Financial and inventory planning expert (SAS and JDA)</li> <li> Strong strategic thinker and ability to formulate business strategy; move effortlessly from analytics to development of strategy</li> <li> Solid project management skills with a focus on timely and quality deliverable</li> <li> Strong familiarity with statistical concepts and methods</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRbdcf9ee5-40ee-444c-a41f-0e108dc73242" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRbdcf9ee5-40ee-444c-a41f-0e108dc73242"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_1_aaaf0996-8b55-4970-807f-bd84665e4496" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT1"> Sr Digital Analytics Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES1" itemprop="description"> <ul> <li> Conceptualize and manage dashboards for multiple websites and marketing channel performance to develop strategy and campaign optimization</li> <li> Ambitiously optimize individual marketing channels (Paid, Social, and Email) based on users' entry (landing) page, reducing overall bounce rate by 24% and increasing ROI by 13%</li> <li> Seamlessly launch predictive landing page for paid search increasing conversion by 34% vs. non-predictive</li> <li> Execute churn prevention program with personalized Email and layer Social lookalike audiences; annual incremental revenue of $519K and lift in revenue per user of +16%</li> <li> Methodically implement predictive segmentation (Persona and Affinity) increase overall revenue per Email by 14% and unique click rate by 18%</li> <li> Pragmatically modernize enterprise digital analytics architecture based on best practices; making analytics accessible to other cross-functional teams</li> <li> Meticulously maintained SDR for Adobe analytics, AI, loyalty, and OMS; accelerate data migration to Salesforce (Demandware and ExactTarget)</li> <li> Enthusiastically train new hires in digital space, reporting and vendor dashboards </li> <li> Intellectually construct presentations with complex analytical findings, and deliver a finished product that is clear, concise, “digestible” and focused on key drivers for Senior Leadership</li> <li> Technical Analytics – good working knowledge of SQL, HTML, JavaScript, and jQuery</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_2_9d5845e3-7aab-49e8-89f8-7bfef92c3b50" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT2"> Web/Business Analytics Manager - eCommerce</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD2"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT2"> 12/2016</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES2" itemprop="description"> <ul> <li> Delivered profound analytics solutions to journey managers, merchandisers and marketing operations groups; as well as provide recommendations for areas of optimization</li> <li> Relentlessly release exploration and refinement A/B testing to optimize HP, PLP, PDP, and friction-less checkout increase conversion by +14% to 22% and cart conversion by +12% in Mobile and 8% in Desktop</li> <li> Precisely manage rules engine, modifiers, and algorithm manipulation with AI personalized platform for website and Email; resulting in $6.6m in recommendation revenue</li> <li> Managed special projects and ad hoc reporting including testing and business case scenario development</li> <li> Evaluated strategic site redesign (mobile first u/x approach) to improve brand messaging, engage new users, and improve conversion; resulted in 13% increase in revenue, 4% increase in visit duration, 12% increase in conversion and 16% decrease in bounce rate</li> <li> Identified, developed and evaluated competitive analysis through Web-scraping in terms of product range, price, marketing initiatives, customer offerings, and chatter trends</li> <li> Planned and managed weekly strategy for marketing channels (SEO, SEM, Direct, Email); drive top and bottom funnel tactics with segmentation list growth, loyalty, and CLV</li> <li> Built, managed and executed eCommerce assortment plans, recommended investment strategies and units for an accurate flow forecast to help maximize GMROI and mitigate inventory liability</li> <li> Assisted in tag management services and user acceptance testing in order to maintain integrity across multiple sources of data</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_3_2ec1ceb9-3156-4bae-9556-9e01cf539942" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT3"> Strategic Manager - eCommerce Toys and Seasonal Dept</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD3"> 07/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT3"> 02/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES3" itemprop="description"> <ul> <li> Strategise with marketing and merchant group to establish a cohesive brand messaging within key brands to improve consideration and overall assortment</li> <li> Synchronized implementation of inventory plan for all 3 Divisions involving 10 inventory managers to ensure optimal flow to our 3rd party online facility</li> <li> Optimized SKU productivity and increased sales for eCommerce by $17.6m a growth of 93% over LY; utilizing multi-channel retail to drive sales</li> <li> Actionable intelligence of customer journey to make necessary adjustments to improve conversion rate and customer experience.</li> <li> Collaborated with cross-functional teams to improve marketing exposure and inventory position, providing seamless shopping experience.</li> <li> Orchestrated strategic partnership with cross-functional teams for seasonal peaks.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_4_069c5bc3-7f16-4977-b676-60f7d83b36c1" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT4"> Sr Inventory Manager - Toys</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD4"> 08/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT4"> 06/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES4" itemprop="description"> <ul> <li> Responsible for financial planning of sales, markdowns, gross margin, inventory, and receipts for 900 import and domestic SKUs (working with 70 vendors) with annual revenue of $170m in 1250 Kmart stores and Sears toys in 650 stores</li> <li> Utilized NPD reports (market pulse and market map) to focus on growth categories based on market share and trend</li> <li> Developed trend file for Toys division resulting in reduced inventory liability by $18.2m</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_5_d3521ddf-fe17-472c-bd76-c5168af975c6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT5"> Inventory Manager - Apparel</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD5"> 02/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT5"> 08/2009</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES5" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_6_dcbe5e25-8292-4a67-b25c-2a7c62098057" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT6"> Sr Inventory Analyst - Furniture and Lamps</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD6"> 12/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT6"> 01/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES6" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_7_6d80a3fb-8682-471d-a082-31b56a4bd15a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT7"> Supply Chain Management</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD7"> 03/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT7"> 09/2005</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES7" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bdcf9ee5-40ee-444c-a41f-0e108dc73242_8_cb87e8db-9cc7-44b8-8404-b0386251f3f8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242COMP8" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JTIT8"> Logistics Readiness Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JSTD8"> 02/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242EDDT8"> 01/2002</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="bdcf9ee5-40ee-444c-a41f-0e108dc73242JDES8" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC2944b505-77b5-482b-a500-657f9761a212" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC2944b505-77b5-482b-a500-657f9761a212"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_2944b505-77b5-482b-a500-657f9761a212_1_6d8b006a-9905-45b6-a970-340ebd15f90a" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="2944b505-77b5-482b-a500-657f9761a212DGRE1" itemprop="name"> B.S</span> <span> :</span> <span class="programline" dependency="STUY" id="2944b505-77b5-482b-a500-657f9761a212STUY1"> Business Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="2944b505-77b5-482b-a500-657f9761a212SCHO1" itemprop="name"> Arizona State University</span> <span class="joblocation jobcity" id="2944b505-77b5-482b-a500-657f9761a212SCIT1"> </span> <span class="joblocation jobstate" id="2944b505-77b5-482b-a500-657f9761a212SSTA1"> </span> <span class="joblocation jobstate" id="2944b505-77b5-482b-a500-657f9761a212SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="2944b505-77b5-482b-a500-657f9761a212FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL8fd01dd5-de35-49da-a545-594f7d656789" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL8fd01dd5-de35-49da-a545-594f7d656789"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8fd01dd5-de35-49da-a545-594f7d656789_1_882a4ba6-0f32-41eb-99d5-e2c7657c1c75" style="padding-top:0px;"> <div class="field singlecolumn" id="8fd01dd5-de35-49da-a545-594f7d656789FRFM1"> <ul> <li> Digital insights and analytics (Adobe Experience Cloud, Google Analytics, and Looker)</li> <li> Conversion rate optimization; a/b testing (Qubit and Adobe Target)</li> <li> Email marketing &amp; marketing automation (Responsys and SFMC)</li> <li> Salesforce Marketing Cloud (Social Studio)</li> <li> Marketing strategy</li> <li> Data visualization (Tableau and Chartio)</li> <li> Tagging &amp; attribution (GTM and DTM)</li> <li> SQL</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL PROJECT MANAGER Skills Strong quantitative and qualitative problem solving skills. Excellence in digital marketing including Facebook, Twitter, Google+, and LinkedIn. Experience 02/2017 to Current Digital Project Manager Company Name － City , State Responsible for managing digital projects and bringing teams together to make things happen. Leading, empowering, facilitating and communicating. Used data from marketing analysis and reporting to drive sales and business development goals. Organize and oversee all promotional activities, including major events with operating budgets up to $20,000. Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics. Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer. 05/2015 to 02/2017 Marketing Associate Company Name － City , State Develop comprehensive marketing strategy for 6 Salon based on corporate goals and objectives. Daily management of social media platforms, as well as real time analytics of performance goals. Perform primary research activities, and evaluate market opportunity based on secondary research. ACCOMPLISHMENTS. Developed and executed social media strategies, which has increased our online presence by 400%. Used data from marketing analysis and reporting to drive sales and business development goals. Organize and oversee all promotional activities, including major events with operating budgets up to $20,000. Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics. Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer. 05/2012 to Current Director Company Name － City , State Develop comprehensive marketing strategy for 6 Salon based on corporate goals and objectives. Daily management of social media platforms, as well as real time analytics of performance goals. Perform primary research activities, and evaluate market opportunity based on secondary research. ACCOMPLISHMENTS. Developed and executed social media strategies, which has increased our online presence by 400%. Used data from marketing analysis and reporting to drive sales and business development goals. Organize and oversee all promotional activities, including major events with operating budgets up to $20,000. Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics. Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer. 08/2004 to Current Stylist / Product Sales Company Name － City , State Create and maintain a loyal customer base. Use both creative styling techniques to expand the reputation and reach of 6 Salon. Drive new product sales to existing customers, while growing marketshare for 6 Salon. ACCOMPLISHMENTS. Ranked #1 out of 45 sales representatives for promotion and sales of high end hair products. Established a loyal customer base in a saturated marketplace, leading to client referrals, and increased marketshare. Created an efficient supply chain within 6 Salon to manage clients, existing inventory, and the procurement of new inventory. Recognized for having the highest client retention rate at 52%. 05/2011 to 09/2011 Lead Intern Company Name － City , State Marketing and Research Responsibilities: Henkel is a $20 Billion USD corporation in the Aerospace, Automotive, Industrial, and Cosmetics markets. Their brands include: Dial Soap, Loctite, Purex, Schwarzkopf, and Got2B. Responsible for marketing and PR activities in the Cosmetics Division. ACCOMPLISHMENTS. Cross-functional team lead on an innovative new product launch. Utilized secondary research to gain insights regarding product performance needs. Managed design development of packaged products. Managed consumer events from planning to public relations. Worked on the design and production of sales collateral and marketing materials. Analysis of competitive and house brand marketing data focusing on the "Got To Be" Product line. Earned promotion to become head intern for the Vice President of Marketing. Education and Training 2014 Bachelor of Science : Marketing and Business Management Oakland University Marketing and Business Management Skills approach, Automotive, brand marketing, budgets, business development, competitive, client, clients, driving, functional, inventory, team lead, managing, marketing analysis, Marketing and Research, marketing strategy, marketing, market, marketing materials, PR, problem solving skills, procurement, promotion, public relations, real time, reporting, research, sales, Soap, social media platforms, supply chain

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1017147202" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1017147202_1_675667189" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1017147202FNAM1"> </span> <span> </span> <span class="field" id="1017147202LNAM1"> DIGITAL PROJECT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1017147204" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1017147205" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1017147205"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1017147205_1_675667198" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1017147205SKC11"> Strong quantitative and qualitative problem solving skills. Excellence in digital marketing including Facebook, Twitter, Google+, and LinkedIn.</td> <td class="field twocol_2" id="1017147205SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1017147206" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1017147206"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1017147206_1_675667192" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1017147206JSTD1"> 02/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1017147206EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1017147206JTIT1"> Digital Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1017147206COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1017147206JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1017147206JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1017147206JDES1" itemprop="description"> <ul> <li> Responsible for managing digital projects and bringing teams together to make things happen.</li> <li> Leading, empowering, facilitating and communicating.</li> <li> Used data from marketing analysis and reporting to drive sales and business development goals.</li> <li> Organize and oversee all promotional activities, including major events with operating budgets up to $20,000.</li> <li> Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics.</li> <li> Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1017147206_2_675667193" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1017147206JSTD2"> 05/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1017147206EDDT2"> 02/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1017147206JTIT2"> Marketing Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1017147206COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1017147206JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1017147206JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1017147206JDES2" itemprop="description"> <ul> <li> Develop comprehensive marketing strategy for 6 Salon based on corporate goals and objectives.</li> <li> Daily management of social media platforms, as well as real time analytics of performance goals.</li> <li> Perform primary research activities, and evaluate market opportunity based on secondary research.</li> <li> ACCOMPLISHMENTS.</li> <li> Developed and executed social media strategies, which has increased our online presence by 400%.</li> <li> Used data from marketing analysis and reporting to drive sales and business development goals.</li> <li> Organize and oversee all promotional activities, including major events with operating budgets up to $20,000.</li> <li> Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics.</li> <li> Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1017147206_3_675667194" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1017147206JSTD3"> 05/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1017147206EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1017147206JTIT3"> Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1017147206COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1017147206JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1017147206JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1017147206JDES3" itemprop="description"> <ul> <li> Develop comprehensive marketing strategy for 6 Salon based on corporate goals and objectives.</li> <li> Daily management of social media platforms, as well as real time analytics of performance goals.</li> <li> Perform primary research activities, and evaluate market opportunity based on secondary research.</li> <li> ACCOMPLISHMENTS.</li> <li> Developed and executed social media strategies, which has increased our online presence by 400%.</li> <li> Used data from marketing analysis and reporting to drive sales and business development goals.</li> <li> Organize and oversee all promotional activities, including major events with operating budgets up to $20,000.</li> <li> Created a cradle to grave marketing approach that began with initial marketing outreach and ends with data tracking and analytics.</li> <li> Created metrics to evaluate: Who is visiting 6 Salon in digital and in social media spaces, what marketing channels are driving customers, which customers are best driving revenue, and what is the lifetime value of a customer.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1017147206_4_675667195" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1017147206JSTD4"> 08/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1017147206EDDT4"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1017147206JTIT4"> Stylist / Product Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1017147206COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1017147206JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1017147206JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1017147206JDES4" itemprop="description"> <ul> <li> Create and maintain a loyal customer base.</li> <li> Use both creative styling techniques to expand the reputation and reach of 6 Salon.</li> <li> Drive new product sales to existing customers, while growing marketshare for 6 Salon.</li> <li> ACCOMPLISHMENTS.</li> <li> Ranked #1 out of 45 sales representatives for promotion and sales of high end hair products.</li> <li> Established a loyal customer base in a saturated marketplace, leading to client referrals, and increased marketshare.</li> <li> Created an efficient supply chain within 6 Salon to manage clients, existing inventory, and the procurement of new inventory.</li> <li> Recognized for having the highest client retention rate at 52%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1017147206_5_675667196" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1017147206JSTD5"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1017147206EDDT5"> 09/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1017147206JTIT5"> Lead Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1017147206COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1017147206JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1017147206JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1017147206JDES5" itemprop="description"> <ul> <li> Marketing and Research Responsibilities: Henkel is a $20 Billion USD corporation in the Aerospace, Automotive, Industrial, and Cosmetics markets.</li> <li> Their brands include: Dial Soap, Loctite, Purex, Schwarzkopf, and Got2B.</li> <li> Responsible for marketing and PR activities in the Cosmetics Division.</li> <li> ACCOMPLISHMENTS.</li> <li> Cross-functional team lead on an innovative new product launch.</li> <li> Utilized secondary research to gain insights regarding product performance needs.</li> <li> Managed design development of packaged products.</li> <li> Managed consumer events from planning to public relations.</li> <li> Worked on the design and production of sales collateral and marketing materials.</li> <li> Analysis of competitive and house brand marketing data focusing on the "Got To Be" Product line.</li> <li> Earned promotion to become head intern for the Vice President of Marketing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1017147207" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1017147207"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1017147207_1_675667197" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1017147207GRYR1"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1017147207DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1017147207STUY1"> Marketing and Business Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1017147207SCHO1" itemprop="name"> Oakland University</span> <span class="joblocation jobcity" id="1017147207SCIT1"> </span> <span class="joblocation jobstate" id="1017147207SSTA1"> </span> <span class="joblocation jobstate" id="1017147207SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1017147207FRFM1"> Marketing and Business Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1017147208" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL1017147209" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1017147209"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1017147209_1_675667201" style="padding-top:0px;"> <div class="field singlecolumn" id="1017147209FRFM1"> approach, Automotive, brand marketing, budgets, business development, competitive, client, clients, driving, functional, inventory, team lead, managing, marketing analysis, Marketing and Research, marketing strategy, marketing, market, marketing materials, PR, problem solving skills, procurement, promotion, public relations, real time, reporting, research, sales, Soap, social media platforms, supply chain</div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL CONTENT EDITOR Summary I am a devoted writer and editor inspired to tell stories. With solid experience in print and digital magazine, corporate communications and project management, I have traversed the fields of journalism to help me grow as storyteller, communicator and leader. Combining these skills with my life experiences, I strive to give people a voice. This goal became clearer to me after working for international magazine the last three years. Experience Digital Content Editor 01/2017 to Current Company Name City , State I manage the Toastmaster magazine's online edition since overseeing the launch of the web-based version in October 2016. I generate supplemental and interactive content through photos, videos and links. Drive readership to the online magazine (Increased web traffic 94% since launch of online edition). Collaborate with Marketing to promote content through social media channels. Assign articles/manage freelancer writers. Write features, Q&As and member profiles. Edit and proof both print and online articles and internal company documents. Curate extra content from member submissions for print and online. Track progress through Google Analytics to ensure SEO is effective. Collaborate with IT department on future release improvements. Proofreader/Editorial Coordinator 12/2014 to 01/2017 Company Name City , State I coordinated the production schedule of the magazine for the first two years of my employment before being promoted. Managed incoming content and submissions from members. Wrote feature articles, Q&As and member profiles. Proofed, fact checked and edited stories. Managed a team of freelance writers and freelance editors. Coordinated payment of authors. Scheduled and led department meetings. Managed the company's internal editorial review process. Created digital magazine content for the digital app. Answered magazine-related questions from members around the world. Event Manager/Freelance Journalist 06/2014 to 12/2015 Company Name City , State As Event Manager, I assisted the Director of Sales with the facilities' events as well the marketing and communications, which I continued remotely as a freelance journalist. Completed website updates through Wordpress   Designed monthly ads for the local chamber newsletter  Wrote a monthly blog for the website           Produced information packet for clients         Handled marketing campaign for the annual bridal show Designed, wrote copy and sent email campaigns through PerfectWeddingGuide.com           Planned, marketed and attended monthly open houses for prospective sales Communications Specialist 07/2012 to 01/2014 Company Name City , State Wrote and edited national press releases, designed flyers and brochures. Designed and created content for sponsorship materials with professional sports teams. Managed internal employee communications through the company newsletter that I started. Promoted to project manager to track progress of projects. Handled day-to-day communications inquiries. Filtered all incoming marketing requests from employees. Created materials and content for the HR department and other internal committees. Distributed internal and external company emails through Outlook and ExactTarget. Planned and successfully executed the company meetings, picnic, holiday party, incentive trips, national sales meetings and more  Communication Assistant 07/2010 to 07/2012 Company Name City , State Writer and photographer, working on both internal and external publications; two print and one digital. The audience reached from employees to other cooperatives and businesses locally and nationwide. Wrote hard news, feature, breaking news, press releases, covering special events and two to three-part series on industry topics. I also represented the company by traveling all over southern Indiana to its 18 member cooperatives. NewspaperReporter 06/2009 to 08/2009 Company Name City , State Selected by the Hoosier State Press Association in 2009 for the Eugene S. Pulliam award Placed with The Shelbyville News where I worked for 10 weeks as a feature writer, photographer, copy editor and news reporter Acquired over 40 published clips Education and Training Bachelor of Arts : Journalism 12/2009 INDIANA UNIVERSITY City , State Activities and Honors First Place, Award of Excellence for Best Feature Story (National Rural Electric Cooperative Association (NRECA) Spotlight on Excellence), 2012 First Place, Online/Electronic Newsletter (Cooperative Communications Association (CCA) Communications Contest), 2012 Second Place, Award of Merit for Best External Newspaper/Magazine (National Rural Electric Cooperative Association (NRECA) Spotlight on Excellence), 2012 Eugene S. Pulliam Internship Award (Hoosier State Press Association (HSPA), 2009 Additional Skills AP Style, Sitecore web management, Google Analytics, MOZ Pro, social media sites such as Facebook, Twitter, LinkedIn, YouTube and Instagram, Skype for Business

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME990596678" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_990596678_1_655921909" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="990596678FNAM1"> </span> <span> </span> <span class="field lName" id="990596678LNAM1"> DIGITAL CONTENT EDITOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM990596685" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM990596685"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_990596685_1_655922759" style="padding-top:0px;"> <div class="field singlecolumn" id="990596685FRFM1"> I am a devoted writer and editor inspired to tell stories. With solid experience in print and digital magazine, corporate communications and project management, I have traversed the fields of journalism to help me grow as storyteller, communicator and leader. Combining these skills with my life experiences, I strive to give people a voice. This goal became clearer to me after working for international magazine the last three years.</div> </div> </div> <div class="section" id="SECTION_EXPR990596680" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR990596680"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_990596680_1_655921911" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT1"> Digital Content Editor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD1"> 01/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES1" itemprop="description"> <p> I manage the Toastmaster magazine's online edition since overseeing the launch of the web-based version in October 2016.</p> <ul> <li> I generate supplemental and interactive content through photos, videos and links.</li> <li> Drive readership to the online magazine (Increased web traffic 94% since launch of online edition).</li> <li> Collaborate with Marketing to promote content through social media channels.</li> <li> Assign articles/manage freelancer writers.</li> <li> Write features, Q&amp;As and member profiles.</li> <li> Edit and proof both print and online articles and internal company documents.</li> <li> Curate extra content from member submissions for print and online.</li> <li> Track progress through Google Analytics to ensure SEO is effective.</li> <li> Collaborate with IT department on future release improvements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_990596680_2_655921912" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT2"> Proofreader/Editorial Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD2"> 12/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT2"> 01/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES2" itemprop="description"> <p> I coordinated the production schedule of the magazine for the first two years of my employment before being promoted.</p> <ul> <li> Managed incoming content and submissions from members.</li> <li> Wrote feature articles, Q&amp;As and member profiles.</li> <li> Proofed, fact checked and edited stories.</li> <li> Managed a team of freelance writers and freelance editors.</li> <li> Coordinated payment of authors.</li> <li> Scheduled and led department meetings.</li> <li> Managed the company's internal editorial review process.</li> <li> Created digital magazine content for the digital app.</li> <li> Answered magazine-related questions from members around the world.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_990596680_3_655921913" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT3"> Event Manager/Freelance Journalist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD3"> 06/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT3"> 12/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES3" itemprop="description"> <div> As Event Manager, I assisted the Director of Sales with the facilities' events as well the marketing and communications, which I continued remotely as a freelance journalist.</div> <ul> <li> Completed website updates through Wordpress  </li> <li> Designed monthly ads for the local chamber newsletter </li> <li> Wrote a monthly blog for the website           </li> <li> Produced information packet for clients         </li> <li> Handled marketing campaign for the annual bridal show</li> <li> Designed, wrote copy and sent email campaigns through PerfectWeddingGuide.com           </li> <li> Planned, marketed and attended monthly open houses for prospective sales<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_990596680_4_655921915" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT4"> Communications Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD4"> 07/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT4"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES4" itemprop="description"> <ul> <li> Wrote and edited national press releases, designed flyers and brochures.</li> <li> Designed and created content for sponsorship materials with professional sports teams.</li> <li> Managed internal employee communications through the company newsletter that I started.</li> <li> Promoted to project manager to track progress of projects.</li> <li> Handled day-to-day communications inquiries.</li> <li> Filtered all incoming marketing requests from employees.</li> <li> Created materials and content for the HR department and other internal committees.</li> <li> Distributed internal and external company emails through Outlook and ExactTarget.</li> <li> Planned and successfully executed the company meetings, picnic, holiday party, incentive trips, national sales meetings and more </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_990596680_5_655921916" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT5"> Communication Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD5"> 07/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT5"> 07/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES5" itemprop="description"> <ul> <li> Writer and photographer, working on both internal and external publications; two print and one digital.</li> <li> The audience reached from employees to other cooperatives and businesses locally and nationwide.</li> <li> Wrote hard news, feature, breaking news, press releases, covering special events and two to three-part series on industry topics.</li> <li> I also represented the company by traveling all over southern Indiana to its 18 member cooperatives.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_990596680_6_655921917" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="990596680JTIT6"> NewspaperReporter</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="990596680JSTD6"> 06/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="990596680EDDT6"> 08/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="990596680COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="990596680JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="990596680JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="990596680JDES6" itemprop="description"> <ul> <li> Selected by the Hoosier State Press Association in 2009 for the Eugene S. Pulliam award</li> <li> Placed with The Shelbyville News where I worked for 10 weeks as a feature writer, photographer, copy editor and news reporter</li> <li> Acquired over 40 published clips</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC990596681" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC990596681"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_990596681_1_655921918" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="990596681DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="990596681STUY1"> Journalism</span> <span class="datesWrapper"> <span class="jobdates" id="990596681GRYR1"> 12/2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="990596681SCHO1" itemprop="name"> INDIANA UNIVERSITY</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="990596681SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="990596681SSTA1"> State</span> <span class="joblocation eduCountry" id="990596681SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="990596681FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL990596682" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL990596682"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_990596682_1_655921919" style="padding-top:0px;"> <div class="field singlecolumn" id="990596682FRFM1"> First Place, Award of Excellence for Best Feature Story (National Rural Electric Cooperative Association (NRECA) Spotlight on Excellence), 2012 First Place, Online/Electronic Newsletter (Cooperative Communications Association (CCA) Communications Contest), 2012 Second Place, Award of Merit for Best External Newspaper/Magazine (National Rural Electric Cooperative Association (NRECA) Spotlight on Excellence), 2012 Eugene S. Pulliam Internship Award (Hoosier State Press Association (HSPA), 2009</div> </div> </div> <div class="section" id="SECTION_SKLL990596684" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL990596684"> Additional Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_990596684_1_655921921" style="padding-top:0px;"> <div class="field singlecolumn" id="990596684FRFM1"> <div> AP Style, Sitecore web management, Google Analytics, MOZ Pro, social media sites such as Facebook, Twitter, LinkedIn, YouTube and Instagram, Skype for Business</div> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL M&E RESEARCH INTERN Skills Microsoft Office Suite; Venture Capital Financial Model Interests: Entrepreneurship, Mentoring, Education, Basketball, Strength Training, Venture Capital Interests Penn Summer Abroad, Scholar of Environmental Studies, in Rotterdam & Berlin June 2015 - June 2015 · Engaged in a lecture series about water management and the Energiewende which fortified the immersion into the culture of environmental sustainability in Rotterdam and Berlin for two weeks · Culminated in a presentation on strategic plan to implement water management and Energiewende tactics to USA National Dominican Student Conference, Officer of Logistics and Finances Sept. 2014 - Mar. 2015 · Managed and balanced the conference's $26,000+ budget. Individually raised $3,800+ for the conference from external sources and internal sources; like KIPP Through College, Greenfield Intercultural Center, PennKIPP · Coordinated and executed three-day conference for 390 university students throughout the US · Designed and organized a Dominican Linguistics workshop by inviting prestigious BYU Professor Alba and Dr. Ferreira CAMPUS INVOLVEMENT Grupo Quisqueyano (Dominican Student Association), Officer of Finances Dec. 2014 - Dec. 2016 · Administrated a budget of $800, and funding for the student organization Dana How Scholar Program, Active Mentor Sept. 2013 - Sept. 2016 · Volunteer to mentor and educate West Philadelphia high school students in order to get them ready for college Big Brother Big Sister, Big Brother Sept. 2015 - Sept. 2016 · Serve as a positive role model and friend for children in West Philadelphia in an on-going one to one relationship MoneyThink, Active Mentor Sept. 2015 - Sept. 2016 · Structured personal finance lesson plans to fit the need of Philadelphia high school students in order to allow them to teach them about being financially more independent Experience Digital M&E Research Intern May 2016 to August 2016 Company Name － City , State Refined quantitative and qualitative data in order to optimize business products for individual project managers. Evaluated Big Data to generate fundamental frameworks being utilized to normalize product data across all entertainment brands. September 2015 to December 2015 Company Name － City , State Developed a five-year growth strategy to utilize for the next potential funding round of the growth firm. Generated a 50-page report that included contacting 700 colleges receiving a response rate of 11%. Business Development Intern May 2015 to August 2015 Company Name － City , State Analyzed daily and monthly partnership costs in order to determine day to day changes on cost structure of partnerships. Proposed and presented 5 new key partnerships that will be pivotal for the transition phase into TheStreet, Inc.'s Financial Content Network 2.0 Banco del Austro, Loans & Credit Card Intern, Cuenca, Ecuador July 2014 - Aug. 2014. Implemented statistical analysis of data using Excel, focusing on customer and bank databases such as credit card purchases, POS system, customer information, and customer complaints. Completed and filed paper work for loan department. Education and Training Bachelor of Science : Economics Management The Wharton School, University of Pennsylvania － City , State Economics 3.45 3.06 Management Corporate Finance, Merger and Acquisitions, Consulting to Growth Companies, Management, Venture Capital Finance, Entrepreneurship, Wharton Industry Exploration Program: San Francisco & Tech Sector · Awards: New York Times Scholar, selected as one of eight students (out of 800) for prestigious NY Times full scholarship Languages Fluent in Spanish Skills Acquisitions, Big Data, Consulting, Content, Corporate Finance, Credit, databases, Finance, Financial, Java, Mentoring, Excel, Microsoft Office Suite, Network 2.0, next, page, POS, receiving, San, Fluent in Spanish, statistical analysis, strategy, Venture Capital, Venture Capital Additional Information LEADERSHIP AND EXTRACURRICULARS Penn Summer Abroad, Scholar of Environmental Studies, in Rotterdam & Berlin June 2015 - June 2015 · Engaged in a lecture series about water management and the Energiewende which fortified the immersion into the culture of environmental sustainability in Rotterdam and Berlin for two weeks · Culminated in a presentation on strategic plan to implement water management and Energiewende tactics to USA National Dominican Student Conference, Officer of Logistics and Finances Sept. 2014 - Mar. 2015 · Managed and balanced the conference's $26,000+ budget. Individually raised $3,800+ for the conference from external sources and internal sources; like KIPP Through College, Greenfield Intercultural Center, PennKIPP · Coordinated and executed three-day conference for 390 university students throughout the US · Designed and organized a Dominican Linguistics workshop by inviting prestigious BYU Professor Alba and Dr. Ferreira CAMPUS INVOLVEMENT Grupo Quisqueyano (Dominican Student Association), Officer of Finances Dec. 2014 - Dec. 2016 · Administrated a budget of $800, and funding for the student organization Dana How Scholar Program, Active Mentor Sept. 2013 - Sept. 2016 · Volunteer to mentor and educate West Philadelphia high school students in order to get them ready for college Big Brother Big Sister, Big Brother Sept. 2015 - Sept. 2016 · Serve as a positive role model and friend for children in West Philadelphia in an on-going one to one relationship MoneyThink, Active Mentor Sept. 2015 - Sept. 2016 · Structured personal finance lesson plans to fit the need of Philadelphia high school students in order to allow them to teach them about being financially more independent

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME985161710" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_985161710_1_651953942" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="985161710FNAM1"> </span> <span> </span> <span class="field" id="985161710LNAM1"> DIGITAL M&amp;E RESEARCH INTERN</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM985161719" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT985161716" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT985161716"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161716_1_651953952" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="985161716SKC11"> Microsoft Office Suite; Venture Capital Financial Model Interests: Entrepreneurship, Mentoring, Education, Basketball, Strength Training, Venture Capital</td> <td class="field twocol_2 charspace" id="985161716SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_INTR985161714" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR985161714"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161714_1_651953950" style="padding-top:0px;"> <div class="field singlecolumn" id="985161714FRFM1"> Penn Summer Abroad, Scholar of Environmental Studies, in Rotterdam &amp; Berlin June 2015 - June 2015 · Engaged in a lecture series about water management and the Energiewende which fortified the immersion into the culture of environmental sustainability in Rotterdam and Berlin for two weeks · Culminated in a presentation on strategic plan to implement water management and Energiewende tactics to USA National Dominican Student Conference, Officer of Logistics and Finances Sept. 2014 - Mar. 2015 · Managed and balanced the conference's $26,000+ budget. Individually raised $3,800+ for the conference from external sources and internal sources; like KIPP Through College, Greenfield Intercultural Center, PennKIPP · Coordinated and executed three-day conference for 390 university students throughout the US · Designed and organized a Dominican Linguistics workshop by inviting prestigious BYU Professor Alba and Dr. Ferreira CAMPUS INVOLVEMENT Grupo Quisqueyano (Dominican Student Association), Officer of Finances Dec. 2014 - Dec. 2016 · Administrated a budget of $800, and funding for the student organization Dana How Scholar Program, Active Mentor Sept. 2013 - Sept. 2016 · Volunteer to mentor and educate West Philadelphia high school students in order to get them ready for college Big Brother Big Sister, Big Brother Sept. 2015 - Sept. 2016 · Serve as a positive role model and friend for children in West Philadelphia in an on-going one to one relationship MoneyThink, Active Mentor Sept. 2015 - Sept. 2016 · Structured personal finance lesson plans to fit the need of Philadelphia high school students in order to allow them to teach them about being financially more independent</div> </div> </div> <div class="section" id="SECTION_EXPR985161712" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR985161712"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161712_1_651953944" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985161712JTIT1"> Digital M&amp;E Research Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="985161712JSTD1"> May 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985161712EDDT1"> August 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985161712COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985161712JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985161712JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985161712JDES1" itemprop="description"> <ul> <li> Refined quantitative and qualitative data in order to optimize business products for individual project managers.</li> <li> Evaluated Big Data to generate fundamental frameworks being utilized to normalize product data across all entertainment brands.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985161712_2_651953945" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985161712JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="985161712JSTD2"> September 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985161712EDDT2"> December 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985161712COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985161712JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985161712JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985161712JDES2" itemprop="description"> <ul> <li> Developed a five-year growth strategy to utilize for the next potential funding round of the growth firm.</li> <li> Generated a 50-page report that included contacting 700 colleges receiving a response rate of 11%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985161712_3_651953946" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985161712JTIT3"> Business Development Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="985161712JSTD3"> May 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985161712EDDT3"> August 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985161712COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985161712JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985161712JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985161712JDES3" itemprop="description"> <ul> <li> Analyzed daily and monthly partnership costs in order to determine day to day changes on cost structure of partnerships.</li> <li> Proposed and presented 5 new key partnerships that will be pivotal for the transition phase into TheStreet, Inc.'s Financial Content Network 2.0 Banco del Austro, Loans &amp; Credit Card Intern, Cuenca, Ecuador July 2014 - Aug.</li> <li> 2014.</li> <li> Implemented statistical analysis of data using Excel, focusing on customer and bank databases such as credit card purchases, POS system, customer information, and customer complaints.</li> <li> Completed and filed paper work for loan department.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC985161713" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC985161713"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161713_1_651953948" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="985161713DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="985161713STUY1"> Economics Management</span> <span class="jobdates" id="985161713GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="985161713SCHO1" itemprop="name"> The Wharton School, University of Pennsylvania</span> <span> － </span> <span class="joblocation jobcity" id="985161713SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="985161713SSTA1"> State</span> <span class="joblocation jobstate" id="985161713SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="985161713FRFM1"> Economics 3.45 3.06 Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985161713_2_651953949" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="985161713DGRE2" itemprop="name"> Corporate Finance, Merger and Acquisitions, Consulting to Growth Companies, Management, Venture Capital Finance, Entrepreneurship, Wharton Industry Exploration Program: San Francisco &amp; Tech Sector · Awards: New York Times Scholar, selected as one of eight students (out of 800) for prestigious NY Times full scholarship</span> <span class="programline" dependency="STUY" id="985161713STUY2"> </span> <span class="jobdates" id="985161713GRYR2"> </span> </span> <span class="paddedline"> <span class="field" id="985161713FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG985161715" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG985161715"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161715_1_651953951" style="padding-top:0px;"> <div class="field singlecolumn" id="985161715FRFM1"> Fluent in Spanish</div> </div> </div> <div class="section" id="SECTION_AFIL985161720" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL985161717" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL985161717"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161717_1_651953953" style="padding-top:0px;"> <div class="field singlecolumn" id="985161717FRFM1"> Acquisitions, Big Data, Consulting, Content, Corporate Finance, Credit, databases, Finance, Financial, Java, Mentoring, Excel, Microsoft Office Suite, Network 2.0, next, page, POS, receiving, San, Fluent in Spanish, statistical analysis, strategy, Venture Capital, Venture Capital</div> </div> </div> <div class="section" id="SECTION_ADDI985161718" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI985161718"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985161718_1_651953954" style="padding-top:0px;"> <div class="field singlecolumn" id="985161718FRFM1"> <ul> <li> LEADERSHIP AND EXTRACURRICULARS Penn Summer Abroad, Scholar of Environmental Studies, in Rotterdam &amp; Berlin June 2015 - June 2015 · Engaged in a lecture series about water management and the Energiewende which fortified the immersion into the culture of environmental sustainability in Rotterdam and Berlin for two weeks · Culminated in a presentation on strategic plan to implement water management and Energiewende tactics to USA National Dominican Student Conference, Officer of Logistics and Finances Sept. 2014 - Mar. 2015 · Managed and balanced the conference's $26,000+ budget. Individually raised $3,800+ for the conference from external sources and internal sources; like KIPP Through College, Greenfield Intercultural Center, PennKIPP · Coordinated and executed three-day conference for 390 university students throughout the US · Designed and organized a Dominican Linguistics workshop by inviting prestigious BYU Professor Alba and Dr. Ferreira CAMPUS INVOLVEMENT Grupo Quisqueyano (Dominican Student Association), Officer of Finances Dec. 2014 - Dec. 2016 · Administrated a budget of $800, and funding for the student organization Dana How Scholar Program, Active Mentor Sept. 2013 - Sept. 2016 · Volunteer to mentor and educate West Philadelphia high school students in order to get them ready for college Big Brother Big Sister, Big Brother Sept. 2015 - Sept. 2016 · Serve as a positive role model and friend for children in West Philadelphia in an on-going one to one relationship MoneyThink, Active Mentor Sept. 2015 - Sept. 2016 · Structured personal finance lesson plans to fit the need of Philadelphia high school students in order to allow them to teach them about being financially more independent</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MARKETING COORDINATOR Skills PROFESSIONAL SUMMARY Digital Marketing Coordinator skilled in leveraging the power of blogs, online communities and social media platforms to increase brand awareness and boost brand loyalty. SEO optimization expert adept at creating highly-targeted web content that drives inbound traffic. CORE QUALIFICATIONS Strategic media placement Creative content Media relations Special events planning 5+ years customer service & sales experience. WordPress Google Analytics & AdWords Certified Adobe Photoshop Budget planning Reports generation and analysis SEO & SEM Experience Digital Marketing Coordinator 12/2016 to Current City , State Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Managed all social media programs, including online reputation, blogs, and social networking. Planned and managed monthly budgets. Developed marketing strategies and campaigns each month. Maintained and updated websites. Increased following by over 400%. Sales & Customer Service Representative 02/2015 to 02/2016 Company Name City , State Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Exceeded targeted sales goals by 30%. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. 03/2011 to 01/2013 Company Name City , State Achieved high sales percentage with consultative, value-focused customer service approach. Earned "Top Seller" for four consecutive times. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Education and Training Bachelor of Arts : Communications Cinema Arts. Communications, English and Journalism 2016 Vanguard University City , State , USA Communications Cinema Arts. Communications, English and Journalism Advanced coursework in Public Relations. Wrote and proofread many articles, press-releases, and scripts. Produced several student-films. Best film 2015 Academic Achievement Award. Skills Adobe Photoshop, approach, Budget planning, budgets, cashier, content, credit, customer service, Special events, Google Analytics, marketing strategies, market trends, Marketing, media placement, Media relations, networking, optimization, press-releases, Public Relations, sales experience, sales, scripts, social media platforms, Strategic, web content, websites, articles

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME955875091" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_955875091_1_630441672" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="955875091FNAM1"> </span> <span> </span> <span class="field lName" id="955875091LNAM1"> DIGITAL MARKETING COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM955875097" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT955875095" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT955875095"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_955875095_1_630441679" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="955875095SKC11"> <ul> <li> PROFESSIONAL SUMMARY</li> <li> Digital Marketing Coordinator skilled in leveraging the power of blogs, online communities and social media platforms to increase brand awareness and boost brand loyalty. SEO optimization expert adept at creating highly-targeted web content that drives inbound traffic.</li> <li> CORE QUALIFICATIONS</li> <li> Strategic media placement</li> <li> Creative content</li> <li> Media relations</li> <li> Special events planning</li> <li> 5+ years customer service &amp; sales experience.</li> <li> WordPress</li> <li> Google Analytics &amp; AdWords Certified</li> <li> Adobe Photoshop</li> <li> Budget planning</li> <li> Reports generation and analysis</li> <li> SEO &amp; SEM</li> </ul> </td> <td class="field twocol_2" id="955875095SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR955875093" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR955875093"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_955875093_1_630441674" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="955875093JTIT1"> Digital Marketing Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="955875093JSTD1"> 12/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="955875093EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="955875093COMP1" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity" id="955875093JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="955875093JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="955875093JDES1" itemprop="description"> <ul> <li> Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.</li> <li> Managed all social media programs, including online reputation, blogs, and social networking.</li> <li> Planned and managed monthly budgets.</li> <li> Developed marketing strategies and campaigns each month.</li> <li> Maintained and updated websites.</li> <li> Increased following by over 400%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_955875093_2_630441675" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="955875093JTIT2"> Sales &amp; Customer Service Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="955875093JSTD2"> 02/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="955875093EDDT2"> 02/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="955875093COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="955875093JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="955875093JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="955875093JDES2" itemprop="description"> <ul> <li> Described use and operation of merchandise to customers.</li> <li> Received and processed cash and credit payments for in-store purchases.</li> <li> Exceeded targeted sales goals by 30%.</li> <li> Placed special merchandise orders for customers.</li> <li> Shared product knowledge with customers while making personal recommendations.</li> <li> Worked as a team member to provide the highest level of service to customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_955875093_3_630441676" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="955875093JTIT3"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="955875093JSTD3"> 03/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="955875093EDDT3"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="955875093COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="955875093JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="955875093JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="955875093JDES3" itemprop="description"> <ul> <li> Achieved high sales percentage with consultative, value-focused customer service approach.</li> <li> Earned "Top Seller" for four consecutive times.</li> <li> Worked as a team member performing cashier duties, product assistance and cleaning.</li> <li> Expressed appreciation and invited customers to return to the store.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC955875094" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC955875094"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_955875094_1_630441677" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="955875094DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="955875094STUY1"> Communications Cinema Arts. Communications, English and Journalism</span> <span class="datesWrapper"> <span class="jobdates" id="955875094GRYR1"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="955875094SCHO1" itemprop="name"> Vanguard University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="955875094SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="955875094SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="955875094SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="955875094FRFM1"> Communications Cinema Arts. Communications, English and Journalism</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_955875094_2_630441678" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="955875094DGRE2" itemprop="name"> Advanced coursework in Public Relations. Wrote and proofread many articles, press-releases, and scripts. Produced several student-films.</span> <span class="programline" id="955875094STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="955875094SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="955875094FRFM2"> Best film 2015 Academic Achievement Award.</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL955875098" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL955875096" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL955875096"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_955875096_1_630441680" style="padding-top:0px;"> <div class="field singlecolumn" id="955875096FRFM1"> Adobe Photoshop, approach, Budget planning, budgets, cashier, content, credit, customer service, Special events, Google Analytics, marketing strategies, market trends, Marketing, media placement, Media relations, networking, optimization, press-releases, Public Relations, sales experience, sales, scripts, social media platforms, Strategic, web content, websites, articles</div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MARKETING MANAGER Summary Creative manager with a proven record of driving revenue gains and brand awareness through digital marketing and social media. For example - increased website traffic an average 43% across 15 clients via email nurturing, social media campaigns, and strategic landing pages. Highlights Microsoft Office Suite; Adobe Creative Suite; IBM Marketing Cloud, Google Analytics, Act-On   Social Media: LinkedIn, Facebook, Twitter, Google+, Pinterest, Wordpress, Instagram, YouTube HTML, CSS, JavaScript, PHP, SEO, Keywords Experience Digital Marketing Manager November 2016 to Current Company Name － City , State Acquired to strategize, build, and manage cross-channel marketing campaigns to enhance client's retention and growth, as well as internal lead generation. Develop and monitor end-to-end digital marketing campaigns using the integrated IBM Marketing Cloud automation platform. Build strategic microsites, landing pages, and automated email programs utilizing customized datasets based on each client's target audience and/or current client base. Data Analyst February 2016 to November 2016 Company Name － City , State Hired to manage and strategize target market data structuring and reporting for all clients around the world, current and prospective, to enhance their lead generation platform. Configured custom data sets of 10,000 to 20 million records, and detailed analytical reports utilizing MySQL and the Social123 virtual platform. Data Director/Digital Strategist November 2014 to October 2015 Company Name － City , State Initially hired to manage email nurturing and LinkedIn marketing campaigns for seven clients of various industries and target markets. Quickly introduced strategic management to data structuring for new and prospective clients to enhance lead generation. Managed data budget of $500,000 over all sources to enhance target market for 80 clients through email nurturing and digital marketing campaigns. Increased lead generation and ROI through targeted email campaigns, including $10,000 of added contracts in one month for one client. Grew LinkedIn connections by engaging likeminded groups and target audience, building a strong industry network, and distributing valuable content. Partnered with Act-On to improve interface efficiency and productivity. Produced custom graphic materials (Photoshop) and landing pages (HTML & Vidyard) to increase brand recognition, open rates, and clickthrough responses. Developed strategic reporting platform in Microsoft Excel to closely monitor cumulative information from Google Analytics and Act-On Dashboard. Administrator February 2011 to November 2014 Company Name － City , State Recruited as human resources advisor and technology expert. Challenged to create consistent, modernized reporting and operations for 25 hotels around the country. Improved annual budgeting for all properties by developing comprehensive formulas and strategies within Microsoft Excel. Created distinct brand strategies with grand opening events and charitable donations, through the use of print ads, website updates, and digital campaigns. Enhanced hotel productivity through implementation of upgraded computers, PMS software, and IP credit card processors. Marketing Specialist October 2010 to January 2011 Company Name － City , State Acquired to assist the business development operations by managing design of catalogs, websites, social media channels, product photography, and tradeshow presence. Established a new public image for the product line and developed catalogs, e-commerce website, advertisements, fliers, newsletters, and internal press releases. Enhanced tradeshow presence and brand awareness by designing custom booth graphics and organizing charitable marketing relations. Increased YouTube subscribers by 20% with website clickthroughs and social media sharing. Marketing Specialist & Senior Account Manager November 2006 to September 2010 Company Name － City , State Initially hired to create graphic projects and build websites for local businesses, before quickly being promoted to a managerial role overseeing the marketing and sales operations. Developed brand identity for internal divisions and area businesses, produced tailored websites, digital advertisements, press releases, email campaigns, and SEO and content management. Increased annual revenue by 40% through development of custom integrated e-commerce site, tradeshow attendance, and outsourced services to local ad agencies, thus transforming the marketing department from a cost center to a revenue producer. Improved efficiency by as much as 300% after reengineering processes, writing detailed manuals for clients, and retraining team members. Finished project months ahead of schedule as a result. Generated partnerships with AmericInn International and US Navy/Air Force Gateway. Reformed target outreach with first processes of social media campaigns via YouTube and Twitter, recording and photographing product uses. Designed custom interface for hotel franchises to increase property and brand awareness. Education Bachelor of Arts : Graphic and Web Design , 2006 Upper Iowa University Graphic and Web Design 3.8 graduated 'Cum Laude' Personal Information Hard-working, reliable, dedicated, adaptable, creative, innovative, technologically savvy, and quick to learn new skills. Learn more at https://www.linkedin.com/in/teralynnmyers. Skills Adobe Creative Suite, Photoshop, ad, advertisements, ads, Air Force, automation, brand identity, budgeting, budget, business development, catalogs, content, content management, contracts, Creative Writing, credit, CSS, client, clients, designing, e-commerce, email, Gateway, Google Analytics, Graphic Design, graphics, graphic, HTML, human resources, PHP, IBM, image, IP, JavaScript, managerial, managing, Marketing Strategy, marketing, market, marketing and sales, materials, Media Relations, Microsoft Excel, Microsoft Office Suite, MySQL, Navy, network, newsletters, organizing, Photography, press releases, processes, processors, producer, Project Management, recording, reengineering, reporting, strategic, strategic management, Web Programming, Website Development, website, websites Additional Information Personal traits: Hard-working, reliable, dedicated, adaptable, creative, innovative, technologically savvy, and quick to learn new skills. Learn more at https://www.linkedin.com/in/teralynnmyers.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME925712434" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_925712434_1_608379436" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="925712434FNAM1"> </span> <span> </span> <span class="field" id="925712434LNAM1"> DIGITAL MARKETING MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM925712443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM925712443"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712443_1_608382091" style="padding-top:0px;"> <div class="field singlecolumn" id="925712443FRFM1"> Creative manager with a proven record of driving revenue gains and brand awareness through digital marketing and social media. For example - increased website traffic an average 43% across 15 clients via email nurturing, social media campaigns, and strategic landing pages.</div> </div> </div> <div class="section" id="SECTION_HILT925712440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT925712440"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712440_1_608379448" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="925712440SKC11"> <p> Microsoft Office Suite; Adobe Creative Suite; IBM Marketing Cloud, Google Analytics, Act-On  </p> </td> <td class="field twocol_2 charspace" id="925712440SKC21"> <p> Social Media: LinkedIn, Facebook, Twitter, Google+, Pinterest, Wordpress, Instagram, YouTube HTML, CSS, JavaScript, PHP, SEO, Keywords</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR925712436" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR925712436"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712436_1_608379438" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT1"> Digital Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD1"> November 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES1" itemprop="description"> <ul> <li> Acquired to strategize, build, and manage cross-channel marketing campaigns to enhance client's retention and growth, as well as internal lead generation.</li> <li> Develop and monitor end-to-end digital marketing campaigns using the integrated IBM Marketing Cloud automation platform.</li> <li> Build strategic microsites, landing pages, and automated email programs utilizing customized datasets based on each client's target audience and/or current client base.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925712436_2_608379439" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT2"> Data Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD2"> February 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT2"> November 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES2" itemprop="description"> <ul> <li> Hired to manage and strategize target market data structuring and reporting for all clients around the world, current and prospective, to enhance their lead generation platform.</li> <li> Configured custom data sets of 10,000 to 20 million records, and detailed analytical reports utilizing MySQL and the Social123 virtual platform.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925712436_3_608379440" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT3"> Data Director/Digital Strategist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD3"> November 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT3"> October 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES3" itemprop="description"> <ul> <li> Initially hired to manage email nurturing and LinkedIn marketing campaigns for seven clients of various industries and target markets.</li> <li> Quickly introduced strategic management to data structuring for new and prospective clients to enhance lead generation.</li> <li> Managed data budget of $500,000 over all sources to enhance target market for 80 clients through email nurturing and digital marketing campaigns.</li> <li> Increased lead generation and ROI through targeted email campaigns, including $10,000 of added contracts in one month for one client.</li> <li> Grew LinkedIn connections by engaging likeminded groups and target audience, building a strong industry network, and distributing valuable content.</li> <li> Partnered with Act-On to improve interface efficiency and productivity.</li> <li> Produced custom graphic materials (Photoshop) and landing pages (HTML &amp; Vidyard) to increase brand recognition, open rates, and clickthrough responses.</li> <li> Developed strategic reporting platform in Microsoft Excel to closely monitor cumulative information from Google Analytics and Act-On Dashboard.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925712436_4_608379442" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT4"> Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD4"> February 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT4"> November 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES4" itemprop="description"> <ul> <li> Recruited as human resources advisor and technology expert.</li> <li> Challenged to create consistent, modernized reporting and operations for 25 hotels around the country.</li> <li> Improved annual budgeting for all properties by developing comprehensive formulas and strategies within Microsoft Excel.</li> <li> Created distinct brand strategies with grand opening events and charitable donations, through the use of print ads, website updates, and digital campaigns.</li> <li> Enhanced hotel productivity through implementation of upgraded computers, PMS software, and IP credit card processors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925712436_5_608379443" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT5"> Marketing Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD5"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT5"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES5" itemprop="description"> <ul> <li> Acquired to assist the business development operations by managing design of catalogs, websites, social media channels, product photography, and tradeshow presence.</li> <li> Established a new public image for the product line and developed catalogs, e-commerce website, advertisements, fliers, newsletters, and internal press releases.</li> <li> Enhanced tradeshow presence and brand awareness by designing custom booth graphics and organizing charitable marketing relations.</li> <li> Increased YouTube subscribers by 20% with website clickthroughs and social media sharing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_925712436_6_608379444" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="925712436JTIT6"> Marketing Specialist &amp; Senior Account Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="925712436JSTD6"> November 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="925712436EDDT6"> September 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="925712436COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="925712436JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="925712436JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="925712436JDES6" itemprop="description"> <ul> <li> Initially hired to create graphic projects and build websites for local businesses, before quickly being promoted to a managerial role overseeing the marketing and sales operations.</li> <li> Developed brand identity for internal divisions and area businesses, produced tailored websites, digital advertisements, press releases, email campaigns, and SEO and content management.</li> <li> Increased annual revenue by 40% through development of custom integrated e-commerce site, tradeshow attendance, and outsourced services to local ad agencies, thus transforming the marketing department from a cost center to a revenue producer.</li> <li> Improved efficiency by as much as 300% after reengineering processes, writing detailed manuals for clients, and retraining team members.</li> <li> Finished project months ahead of schedule as a result.</li> <li> Generated partnerships with AmericInn International and US Navy/Air Force Gateway.</li> <li> Reformed target outreach with first processes of social media campaigns via YouTube and Twitter, recording and photographing product uses.</li> <li> Designed custom interface for hotel franchises to increase property and brand awareness.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC925712437" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC925712437"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712437_1_608379445" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="925712437DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="925712437STUY1"> Graphic and Web Design</span> <span> , </span> <span class="jobdates" id="925712437GRYR1"> 2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="925712437SCHO1" itemprop="name"> Upper Iowa University</span> <span class="joblocation jobcity" id="925712437SCIT1"> </span> <span class="joblocation jobstate" id="925712437SSTA1"> </span> <span class="joblocation jobstate" id="925712437SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="925712437FRFM1"> Graphic and Web Design 3.8 graduated 'Cum Laude'</span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN925712438" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRIN925712438"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712438_1_608379446" style="padding-top:0px;"> <div class="field singlecolumn" id="925712438FRFM1"> Hard-working, reliable, dedicated, adaptable, creative, innovative, technologically savvy, and quick to learn new skills. Learn more at https://www.linkedin.com/in/teralynnmyers.</div> </div> </div> <div class="section" id="SECTION_SKLL925712441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL925712441"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712441_1_608379449" style="padding-top:0px;"> <div class="field singlecolumn" id="925712441FRFM1"> Adobe Creative Suite, Photoshop, ad, advertisements, ads, Air Force, automation, brand identity, budgeting, budget, business development, catalogs, content, content management, contracts, Creative Writing, credit, CSS, client, clients, designing, e-commerce, email, Gateway, Google Analytics, Graphic Design, graphics, graphic, HTML, human resources, PHP, IBM, image, IP, JavaScript, managerial, managing, Marketing Strategy, marketing, market, marketing and sales, materials, Media Relations, Microsoft Excel, Microsoft Office Suite, MySQL, Navy, network, newsletters, organizing, Photography, press releases, processes, processors, producer, Project Management, recording, reengineering, reporting, strategic, strategic management, Web Programming, Website Development, website, websites</div> </div> </div> <div class="section" id="SECTION_ADDI925712442" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI925712442"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_925712442_1_608379450" style="padding-top:0px;"> <div class="field singlecolumn" id="925712442FRFM1"> <ul> <li> Personal traits: Hard-working, reliable, dedicated, adaptable, creative, innovative, technologically savvy, and quick to learn new skills. Learn more at https://www.linkedin.com/in/teralynnmyers.</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

SENIOR DIGITAL MARKETING SPECIALIST Summary Digital marketing professional experienced in SEO, PPC and account management. Knowledgeable about conversion rate optimization, content marketing, analytics and proficient in wide variety of SEO/PPC tools. Highlights Excellent written and verbal communicator Superb time management skills Cross-functional team leadership Focused and driven Skilled multi-tasker Results-oriented Deadline-driven Self-directed   Detail-oriented   Customer service-oriented Quick learner Self-motivated professional Microsoft Office Suite  Desktop publishing software  Graphics editing software Web analytics software  Project management software  Social media management tools  User experience (UX) design principles, Content management systems (CMS) HTML and CSS knowledge  Account management Digital Marketing Search Engine Optimization Search Engine Marketing Experience 03/2015 to Current Senior Digital Marketing Specialist Company Name － City , State 01/2014 to 11/2014 Senior SEO Specialist Company Name － City , State Applied ethical SEO best practices when performing tasks such as keyword research, competitive analysis, content optimization, Meta tag creation, alt tag creation and social media optimization. Analyzed, reviewed and implemented changes to improve organic search and page rank of client B2C websites. Claimed business listings and provided location data syndication to data aggregators. Implemented website migrations, 301 redirects, sitemaps, robots.txt file, and fixed 404 errors. Digital Copywriter Developed grammatically sound, benefit driven and search engine friendly content for global client B2C websites. Produced unique and engaging content marketing pieces for cross-channel partners that featured or supported LiveEdit's SaaS product and service offerings. Created and maintained online product user guides for the Aurora by LiveEdit CMS interface, and best practices documentation to guide internal implementation. Managed and maintained the organization's website and social media accounts (Google +, LinkedIn, Facebook, Twitter) by linking relevant information together and adding photos and graphics as appropriate to keep visually appealing and engaging. 06/2013 to 02/2014 Lead Project Manager Company Name － City , State Managed and mentored a team of Project Managers. Set and continually managed project expectations with clients, delegated tasks and responsibilities to appropriate team members. Coordinated production trafficking from start to finish, including: client onboarding, the development and distribution of project information, design, integration, content entry, SEO, quality assurance, training and launch. 01/2013 to 06/2013 Digital Copywriter (Contractor) Company Name － City , State Developed grammatically sound, benefit driven and search engine friendly content for LiveEdit's global client B2C websites. Produced unique and engaging content marketing pieces for cross-channel partners that featured or supported LiveEdit's product and service offerings. Created and maintained online product user guides for the Aurora by LiveEdit CMS interface, and best practices documentation to guide internal implementation. 06/2009 to 05/2012 Communications and Membership Coordinator Company Name － City , State Wrote copy, edited, designed, and distributed news releases, print and electronic newsletters and educational outreach materials on a variety of water related issues. Managed and maintained the organization's website and social media accounts (LinkedIn, Facebook, Twitter) by linking relevant information together and adding photos and graphics as appropriate to keep visually appealing andengaging. Managed donor database and electronic list serv by maintaining accurate records of donors, their gift histories and electronic subscription preferences. Managed all special event and tradeshow promotion, operations, expenses and logistics including volunteer management, logistics, sponsorships, event budgets and analytics/tracking of event ROI. 06/2009 to 06/2009 Marketing Assistant Company Name － City , State Established effective working relationships with clients, government officials and media representatives. Managed internal communications, including production and management of print and electronic newsletters. Identified and qualified new candidate leads through prospecting, cold calling, networking, referrals, targeted emails and direct mail. Coordinated administrative processes associated with recruiting/hiring, including resume reviews, scheduling interviews, processing correspondence, documenting candidate activity, coordinating new hire activities, handling confidential material, and facilitating required background screens. Supported agency managers with calendar management, tracking of recruiting budget, maintaining filing systems, answering and screening phone calls. Education 2002 Bachelor of Science : Mass Communications St. Cloud State University － City , State Certifications Google Adwords Certified Professional - Valid through February 2017 Google Analytics Individual Qualification - Valid through September 2016 ​ Skills Independent self-starter with analytical and statistical skills; Passion for data-driven decision making Strong organization and time management skills; Handles multiple projects and details simultaneously Excellent oral and written communication skills; Communicates and collaborates cross-functionally Possesses an unquenchable thirst for learning and an insatiable hunger for self-improvement

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME799411296" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_799411296_1_519020388" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="799411296FNAM1"> </span> <span> </span> <span class="field" id="799411296LNAM1"> SENIOR DIGITAL MARKETING SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM799411303" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM799411303"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411303_1_519024457" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="799411303FRFM1"> Digital marketing professional experienced in SEO, PPC and account management. Knowledgeable about conversion rate optimization, content marketing, analytics and proficient in wide variety of SEO/PPC tools.</div> </div> </div> <div class="section" id="SECTION_HILT799411301" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT799411301"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411301_1_519020399" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="799411301SKC11"> <ul> <li class=""> Excellent written and verbal communicator</li> <li class=""> Superb time management skills</li> <li class=""> <font class=""> Cross-functional team leadership</font> </li> <li class=""> <font class=""> <span class=""> Focused and driven </span> </font> </li> <li class=""> <font class=""> <span class=""> </span> <span class=""> Skilled multi-tasker</span> </font> </li> <li class=""> <font class=""> </font> <br/> </li> <li class=""> <span class=""> </span> Results-oriented</li> <li class=""> Deadline-driven</li> <li class=""> Self-directed  </li> <li class=""> Detail-oriented  </li> <li class=""> Customer service-oriented</li> <li class=""> Quick learner</li> <li class=""> Self-motivated professional</li> </ul> </td> <td class="field twocol_2" id="799411301SKC21"> <ul> <li class=""> Microsoft Office Suite </li> <li class=""> Desktop publishing software </li> <li class=""> Graphics editing software</li> <li class=""> Web analytics software </li> <li class=""> Project management software </li> <li class=""> Social media management tools </li> <li class=""> User experience (UX) design principles, </li> <li class=""> Content management systems (CMS)</li> <li class=""> HTML and CSS knowledge </li> </ul> <div> </div> <div> </div> <div> </div> <div> <font class=""> Account management</font> </div> <div> Digital Marketing</div> <div> Search Engine Optimization</div> <div> Search Engine Marketing</div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR799411298" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR799411298"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411298_1_519023355" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD1"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT1"> Senior Digital Marketing Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_799411298_2_519020390" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT2"> 11/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT2"> Senior SEO Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES2" itemprop="description"> <ul> <li> Applied ethical SEO best practices when performing tasks such as keyword research, competitive analysis, content optimization, Meta tag creation, alt tag creation and social media optimization.</li> <li> Analyzed, reviewed and implemented changes to improve organic search and page rank of client B2C websites.</li> <li> Claimed business listings and provided location data syndication to data aggregators.</li> <li> Implemented website migrations, 301 redirects, sitemaps, robots.txt file, and fixed 404 errors.</li> <li> Digital Copywriter Developed grammatically sound, benefit driven and search engine friendly content for global client B2C websites.</li> <li> Produced unique and engaging content marketing pieces for cross-channel partners that featured or supported LiveEdit's SaaS product and service offerings.</li> <li> Created and maintained online product user guides for the Aurora by LiveEdit CMS interface, and best practices documentation to guide internal implementation.</li> <li> Managed and maintained the organization's website and social media accounts (Google +, LinkedIn, Facebook, Twitter) by linking relevant information together and adding photos and graphics as appropriate to keep visually appealing and engaging.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_799411298_3_519021701" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD3"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT3"> 02/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT3"> Lead Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES3" itemprop="description"> <ul> <li> Managed and mentored a team of Project Managers.</li> <li> Set and continually managed project expectations with clients, delegated tasks and responsibilities to appropriate team members.</li> <li> Coordinated production trafficking from start to finish, including: client onboarding, the development and distribution of project information, design, integration, content entry, SEO, quality assurance, training and launch.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_799411298_4_519020392" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD4"> 01/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT4"> 06/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT4"> Digital Copywriter (Contractor)</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES4" itemprop="description"> <ul> <li> Developed grammatically sound, benefit driven and search engine friendly content for LiveEdit's global client B2C websites.</li> <li> Produced unique and engaging content marketing pieces for cross-channel partners that featured or supported LiveEdit's product and service offerings.</li> <li> Created and maintained online product user guides for the Aurora by LiveEdit CMS interface, and best practices documentation to guide internal implementation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_799411298_5_519020393" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD5"> 06/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT5"> 05/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT5"> Communications and Membership Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES5" itemprop="description"> <ul> <li> Wrote copy, edited, designed, and distributed news releases, print and electronic newsletters and educational outreach materials on a variety of water related issues.</li> <li> Managed and maintained the organization's website and social media accounts (LinkedIn, Facebook, Twitter) by linking relevant information together and adding photos and graphics as appropriate to keep visually appealing andengaging.</li> <li> Managed donor database and electronic list serv by maintaining accurate records of donors, their gift histories and electronic subscription preferences.</li> <li> Managed all special event and tradeshow promotion, operations, expenses and logistics including volunteer management, logistics, sponsorships, event budgets and analytics/tracking of event ROI.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_799411298_6_519020394" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="799411298JSTD6"> 06/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="799411298EDDT6"> 06/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="799411298JTIT6"> Marketing Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="799411298COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="799411298JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411298JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="799411298JDES6" itemprop="description"> <span class=""> Established effective working relationships with clients, government officials and media representatives. </span> <ul> <li> <span class=""> Managed internal communications, including production and management of print and electronic newsletters. </span> Identified and qualified new candidate leads through prospecting, cold calling, networking, referrals, targeted emails and direct mail.</li> <li> Coordinated administrative processes associated with recruiting/hiring, including resume reviews, scheduling interviews, processing correspondence, documenting candidate activity, coordinating new hire activities, handling confidential material, and facilitating required background screens.</li> <li> Supported agency managers with calendar management, tracking of recruiting budget, maintaining filing systems, answering and screening phone calls.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC799411299" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC799411299"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411299_1_519020397" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="799411299GRYR1"> 2002</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="799411299DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="799411299STUY1"> Mass Communications </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="799411299SCHO1" itemprop="name"> St. Cloud State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="799411299SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="799411299SSTA1"> State</span> <span class="joblocation jobstate" id="799411299SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="799411299FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT799411963" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT799411963"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411963_1_519029342" style="padding-top:0px;"> <div class="field singlecolumn" id="799411963FRFM1"> <div> Google Adwords Certified Professional - Valid through February 2017</div> <div> Google Analytics Individual Qualification - Valid through September 2016</div> <div> ​<br/> </div> </div> </div> </div> <div class="section" id="SECTION_SKLL799411302" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL799411302"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_799411302_1_519024909" style="padding-top:0px;"> <div class="field singlecolumn" id="799411302FRFM1"> <ul> <li> Independent self-starter with analytical and statistical skills; Passion for data-driven decision making</li> <li> Strong organization and time management skills; Handles multiple projects and details simultaneously</li> <li> Excellent oral and written communication skills; Communicates and collaborates cross-functionally</li> <li> Possesses an unquenchable thirst for learning and an insatiable hunger for self-improvement</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL CLIENT LEAD Experience 05/2014 to Current Digital Client Lead Company Name － City , State Client: ExxonMobil Responsibility: Play an important role in a technology centric account; spearheading strategy and project leadership in ExxonMobil's Next Gen Global Web development efforts Lead a team that consists of UX, Search, Analytics, Technology, Creative and PM to establish Client's business goals into measurable end-products through requirement gathering and collaborations with EM's key players Deliver Agency POVs, present subject matter solutions based on learning from the analytics, consumer insights, and technology trends to help with Client's decision making process Champion US PVL/CVL sites post-launch operational efforts, including content management and updates, overall optimizations and technical implementations Manage EM's User Database Marketing efforts, craft short term/long term email marketing communication strategy and development plans in partnership with the planning team Responsible for budget tracking - annual vs. project based estimates, work completed to-date, vendor invoices, billing to-date and year-end accrues Projects: ExxonMobil's Next Generation Web Developments (US, Russia, China), User Database Marketing; Search (On-Site Search, SEO), Analytics, Site Content Management. 04/2014 to 05/2014 Digital Account Director Company Name － City , State Managed digital strategy, creative and production process in partnership with a traditional account team Contributed in the 2015 digital planning effort - a $3 million integrated proposal across web, social, CRM, digital media, PR Consulted the Restasis web analytics and reporting process; proposed a web optimization plan in an effort to create a more effective user conversion path to elevate the overall conversation rates Helped with recruiting subject matter experts to expand Agency's digital capabilities Contributed in company's overall growth; facilitated a RFP process; presented in a new business pitch Projects: Website Development and Optimization (Desktop, Tablet, Mobile); rEVO iPad App; Omniture Reporting; Google Analytics; Webmaster Tool; SEO; Paid Search; Banners; Emails. 06/2012 to 04/2014 Digital Account Supervisor Company Name － City , State Led and managed the wide network of Land Rover online businesses, integrated marketing campaigns, and various digital projects; made quick and precise decisions based on data that positively reflected the business outcome Acted as a hybrid between account and digital producer with solid understanding of technical environment to lead conversations with the developers; strong understanding of current and emerging web development technologies, front-end and back-end technologies, social media, APIs and CMS to communicate technical needs throughout an organization Responsible for Client relationship building; owner of communications between all partners (Global and Regional) Contributed in establishing the US online business as an international pilot market; liaison with the UK Client team on various assignments related to brand, product and tech on daily basis Participated in research and strategy exploratory; developed brand creative briefs; project managed all digital related project from end-to-end; monitored the analytics and optimized the experience based on metric results Developed project scope for upcoming fiscal year that included new, existing and buzz-worthy work Supervised and trained the Account Executives; ensured quality of work from all layers before it leaves the Agency Projects: Range Rover Sport - "Race The Sun" Integrated Digital Campaign: Rich Mobile Experience (Vehicle Configuration, Interior 360 View, Mobile Game); Immersive Interactive Film Mobile Apps: Trail Less Traveled Range Rover App; Land Rover Owner's App; In-Control Car Integration Digital Media: In-Market Dynamic Banners; Media Partnerships; Rich Desktop/Mobile Banners Websites Development and Maintenance: Global Desktop Site (responsive); Tier 1 Mobile Sites; Tier 2 regional Dealer Sites (responsive); Micro-Sites; Vehicle Configurators; Site Tagging; Site Retargeting; Inventory Search Tools; Database Management; Lead Form Creations and Lead Optimizations; CMS - SDL Tridion. 02/2010 to 01/2012 Integrated Account Supervisor Company Name － City , State Kohl's; Nasdaq (US, Global); Verizon; Novartis - Reclast Responsibility: Strategically led and managed multi-million dollar campaigns from end-to-end; helped a major retail Client successfully integrated the digital efforts with the traditional work stream Presented constant digital support and expertise; actively contributed key market insights, trends and solutions Maintained Client contact and demonstrated a true partnership by offering strategic input throughout the process Accountable for Client budget, agency quality of work; managed creative process and executions Developed and presented in-depth reporting and comprehensive campaign analyses on a quarterly basis Supervised junior account staff and conducted performance reviews to ensure they are on track to advance Projects: Social Media (Facebook): Engagement Apps, Games, Contest, Sweepstakes Campaign integration: TV, Radio, Print, Micro-sites, Rich Media Banners, Web Videos. 12/2007 to 01/2010 Digital Account Executive Company Name － City , State J&J CPG - Neutrogena, Aveeno; J&J Rx - Remicade; ExxonMobil Novartis OTC - Benefiber, Prevacid; CibaVision (US, Global) - Dailies; Medicis - Restylane Responsibilities: Developed campaign strategies and recommendations using emerging technology and social media platforms to achieve various Client marketing goals Managed all account functions, creative process that ensured complete work accuracy Presented ideas in Client discussions, translated Agency perspectives which added value in client's businesses Acted as key contact to Clients, partner Agencies, and vendors and fostered strong relationships with all parties Developed project Scope Of Work, creative brief, timelines and managed production budgets Projects: Digital Experiences: Mobile App; Augmented Reality; Touchscreen eDetail (Interactive HCP VisAid) Social Media (Facebook): Engagement Ads, Fan Pages, Apps, Promotions, Contests, Videos Other Digital Projects: US and Global specific Websites, Banners, TV Ads, Print,), emails, CRM. 10/2006 to 12/2007 Integrated Account Executive Company Name － City , State Worked as an integrated account lead between digital and CRM; provided constant support to team and Clients Developed market insights and competitive analysis that lead to the great creative ideas and strategies Participated in the initiation, presentation, and completion of all projects Managed the communications between the team and the Clients, partnered Agencies and vendors on daily basis Developed project estimates and managed budgets and forecast with a high degree of accuracy Projects: Websites (Branded & unbranded), Banners, CRM, Emails, Direct Mail, SEO, Print Ads, Posters, FSI, DRTV. Education September 2006 BBA : Marketing Advertising Pace University － State GPA: GPA: 3.54/4.0 Marketing Advertising GPA: 3.54/4.0 Skills Ads, Agency, Banners, billing, budgets, budget, CMS, competitive analysis, Content Management, conversion, CRM, Client, Clients, Database Management, Database Marketing, decision making, Direct Mail, email, Film, Google Analytics, UX, Inventory, marketing, Market, marketing communication, network, Next, Optimization, performance reviews, Posters, PR, producer, project leadership, proposal, quality, quick, Radio, Reality, recruiting, relationship building, reporting, requirement, research, retail, RFP, social media platforms, strategy, strategic, strategy and development, Sun, TV, View, Website Development, Web development, Websites, Webmaster, year-end

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME671205610" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_671205610_1_436380022" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="671205610FNAM1"> </span> <span> </span> <span class="field" id="671205610LNAM1"> DIGITAL CLIENT LEAD</span> </div> </div> </div> <div class="section" id="SECTION_SUMM671205612" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT671205613" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM671206289" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR671205614" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR671205614"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671205614_1_436380025" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD1"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT1"> Digital Client Lead</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES1" itemprop="description"> <ul> <li> Client: ExxonMobil Responsibility: Play an important role in a technology centric account; spearheading strategy and project leadership in ExxonMobil's Next Gen Global Web development efforts Lead a team that consists of UX, Search, Analytics, Technology, Creative and PM to establish Client's business goals into measurable end-products through requirement gathering and collaborations with EM's key players Deliver Agency POVs, present subject matter solutions based on learning from the analytics, consumer insights, and technology trends to help with Client's decision making process Champion US PVL/CVL sites post-launch operational efforts, including content management and updates, overall optimizations and technical implementations Manage EM's User Database Marketing efforts, craft short term/long term email marketing communication strategy and development plans in partnership with the planning team Responsible for budget tracking - annual vs.</li> <li> project based estimates, work completed to-date, vendor invoices, billing to-date and year-end accrues Projects: ExxonMobil's Next Generation Web Developments (US, Russia, China), User Database Marketing; Search (On-Site Search, SEO), Analytics, Site Content Management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671205614_2_436380026" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD2"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT2"> 05/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT2"> Digital Account Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES2" itemprop="description"> <ul> <li> Managed digital strategy, creative and production process in partnership with a traditional account team Contributed in the 2015 digital planning effort - a $3 million integrated proposal across web, social, CRM, digital media, PR Consulted the Restasis web analytics and reporting process; proposed a web optimization plan in an effort to create a more effective user conversion path to elevate the overall conversation rates Helped with recruiting subject matter experts to expand Agency's digital capabilities Contributed in company's overall growth; facilitated a RFP process; presented in a new business pitch Projects: Website Development and Optimization (Desktop, Tablet, Mobile); rEVO iPad App; Omniture Reporting; Google Analytics; Webmaster Tool; SEO; Paid Search; Banners; Emails.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671205614_3_436380027" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD3"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT3"> 04/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT3"> Digital Account Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES3" itemprop="description"> <ul> <li> Led and managed the wide network of Land Rover online businesses, integrated marketing campaigns, and various digital projects; made quick and precise decisions based on data that positively reflected the business outcome Acted as a hybrid between account and digital producer with solid understanding of technical environment to lead conversations with the developers; strong understanding of current and emerging web development technologies, front-end and back-end technologies, social media, APIs and CMS to communicate technical needs throughout an organization Responsible for Client relationship building; owner of communications between all partners (Global and Regional) Contributed in establishing the US online business as an international pilot market; liaison with the UK Client team on various assignments related to brand, product and tech on daily basis Participated in research and strategy exploratory; developed brand creative briefs; project managed all digital related project from end-to-end; monitored the analytics and optimized the experience based on metric results Developed project scope for upcoming fiscal year that included new, existing and buzz-worthy work Supervised and trained the Account Executives; ensured quality of work from all layers before it leaves the Agency Projects: Range Rover Sport - "Race The Sun" Integrated Digital Campaign: Rich Mobile Experience (Vehicle Configuration, Interior 360 View, Mobile Game); Immersive Interactive Film Mobile Apps: Trail Less Traveled Range Rover App; Land Rover Owner's App; In-Control Car Integration Digital Media: In-Market Dynamic Banners; Media Partnerships; Rich Desktop/Mobile Banners Websites Development and Maintenance: Global Desktop Site (responsive); Tier 1 Mobile Sites; Tier 2 regional Dealer Sites (responsive); Micro-Sites; Vehicle Configurators; Site Tagging; Site Retargeting; Inventory Search Tools; Database Management; Lead Form Creations and Lead Optimizations; CMS - SDL Tridion.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671205614_4_436380028" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD4"> 02/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT4"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT4"> Integrated Account Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES4" itemprop="description"> <ul> <li> Kohl's; Nasdaq (US, Global); Verizon; Novartis - Reclast Responsibility: Strategically led and managed multi-million dollar campaigns from end-to-end; helped a major retail Client successfully integrated the digital efforts with the traditional work stream Presented constant digital support and expertise; actively contributed key market insights, trends and solutions Maintained Client contact and demonstrated a true partnership by offering strategic input throughout the process Accountable for Client budget, agency quality of work; managed creative process and executions Developed and presented in-depth reporting and comprehensive campaign analyses on a quarterly basis Supervised junior account staff and conducted performance reviews to ensure they are on track to advance Projects: Social Media (Facebook): Engagement Apps, Games, Contest, Sweepstakes Campaign integration: TV, Radio, Print, Micro-sites, Rich Media Banners, Web Videos.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671205614_5_436380029" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD5"> 12/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT5"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT5"> Digital Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES5" itemprop="description"> <ul> <li> J&amp;J CPG - Neutrogena, Aveeno; J&amp;J Rx - Remicade; ExxonMobil Novartis OTC - Benefiber, Prevacid; CibaVision (US, Global) - Dailies; Medicis - Restylane Responsibilities: Developed campaign strategies and recommendations using emerging technology and social media platforms to achieve various Client marketing goals Managed all account functions, creative process that ensured complete work accuracy Presented ideas in Client discussions, translated Agency perspectives which added value in client's businesses Acted as key contact to Clients, partner Agencies, and vendors and fostered strong relationships with all parties Developed project Scope Of Work, creative brief, timelines and managed production budgets Projects: Digital Experiences: Mobile App; Augmented Reality; Touchscreen eDetail (Interactive HCP VisAid) Social Media (Facebook): Engagement Ads, Fan Pages, Apps, Promotions, Contests, Videos Other Digital Projects: US and Global specific Websites, Banners, TV Ads, Print,), emails, CRM.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671205614_6_436380031" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="671205614JSTD6"> 10/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="671205614EDDT6"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671205614JTIT6"> Integrated Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671205614COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="671205614JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671205614JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671205614JDES6" itemprop="description"> <ul> <li> Worked as an integrated account lead between digital and CRM; provided constant support to team and Clients Developed market insights and competitive analysis that lead to the great creative ideas and strategies Participated in the initiation, presentation, and completion of all projects Managed the communications between the team and the Clients, partnered Agencies and vendors on daily basis Developed project estimates and managed budgets and forecast with a high degree of accuracy Projects: Websites (Branded &amp; unbranded), Banners, CRM, Emails, Direct Mail, SEO, Print Ads, Posters, FSI, DRTV.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC671205615" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC671205615"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671205615_1_436380032" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="671205615GRYR1"> September 2006</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="671205615DGRE1" itemprop="name"> BBA</span> <span> : </span> <span class="programline" id="671205615STUY1"> Marketing Advertising</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="671205615SCHO1" itemprop="name"> Pace University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="671205615SCIT1"> </span> <span class="joblocation jobstate" id="671205615SSTA1"> State</span> <span class="joblocation jobstate" id="671205615SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="671205615GRPA1"> GPA: 3.54/4.0</span> </span> <span class="paddedline"> <span class="field" id="671205615FRFM1"> Marketing Advertising GPA: 3.54/4.0</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL671205624" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL671205624"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671205624_1_436380033" style="padding-top:0px;"> <div class="field singlecolumn" id="671205624FRFM1"> Ads, Agency, Banners, billing, budgets, budget, CMS, competitive analysis, Content Management, conversion, CRM, Client, Clients, Database Management, Database Marketing, decision making, Direct Mail, email, Film, Google Analytics, UX, Inventory, marketing, Market, marketing communication, network, Next, Optimization, performance reviews, Posters, PR, producer, project leadership, proposal, quality, quick, Radio, Reality, recruiting, relationship building, reporting, requirement, research, retail, RFP, social media platforms, strategy, strategic, strategy and development, Sun, TV, View, Website Development, Web development, Websites, Webmaster, year-end</div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR, GLOBAL DIGITAL MARKETING Executive Profile Results oriented leader with extensive B-B marketing and technical experience leading global cross-functional teams delivering innovation, and profitable measurable results while fostering a collaborative team focused culture. Passionate in championing creation of digital and content marketing strategies and practices. Proven record of success in influencing and driving change while delivering business results in unexpected and cutting edge ways. Skill Highlights Cross-media demand generation Digital, Social and new media Strategy and competitive planning Analytics LSS Green Belt certified Event and workshop strategy Value proposition creation Product marketing Content marketing strategies Channel marketing and expansion Industry marketing Agile Development and Marketing Professional Experience Director, Global Digital Marketing 01/2014 to Current Company Name City , State Global leader for web marketing strategy and operations for www.xerox.com including leading digital marketing strategy and integration, web site content marketing strategy, traffic analysis and optimization, SEO, translations, social media integration, marketing automation / online demand generation and voice of customer validation. Own development of first ever web content marketing strategy to support launch of new dynamic, relevant/personalized and responsive corporate site. Develop and execute demand generation strategies to position corporate website as center of inbound marketing including integration of Marketo and leveraging features of marketing automation across the marketing and communications community. Manage team of 12 full time professionals and agency partners. Significant day-to-day management of global projects, with ongoing prioritization and internal partner and executive engagement. Boosted website traffic by 8% by integrating social media. Manager, Interactive Marketing 04/2013 to 12/2013 Company Name City , State Led global strategy for technology business on www.xerox.com including web site content delivery, traffic analysis and optimization, web marketing strategy and integration, ratings and reviews, and demand generation with online forms and campaigns. Drove new page design for a strategic company business with a 50% increase in traffic. Managed team of five along with budget Manager, Marketing Communications 03/2011 to 04/2013 Company Name City , State Developed worldwide marketing communications supporting high end printing business including cross media direct marketing campaigns resulting in ROI of 10. Proofed and approved production drafts of promotional materials. Earned LSS Green Belt Certification developing new value proposition for business. Led strategy and marcom execution for events and thought leadership workshops. Managed project deadlines and monitored milestones through completion stage. Ensured agency marketing expenses were inline with established budget of $1M. Worked closely with internal partners to identify needs and challenges to provide solutions-oriented campaign. Manager, Packaging Industry Marketing 01/2009 to 03/2011 Company Name City , State Created global marketing strategy for entering new market along with targeted communications. Delivered marketing programs and sales tools enabling the field with accelerated go to market timeline. Designed and led implementation of customer events and executive presentations Negotiated contracts with industry consultants to support credibility with prospects. Met program objectives for new business penetration. Manager, Applications Marketing 01/2007 to 01/2009 Company Name City , State Implemented new go to market strategy with responsibility for management of cross functional teams totaling 50+ members. Delivered sales training, marketing collateral and customer application tools for worldwide use in four months and presented at customer meetings. 90% + positive rating of program and delivery by sales to enable new and additional revenue. Managed $1M budget. Healthcare & Retail Industry Marketing Manager 02/2005 to 01/2007 Company Name City , State Developed content and supported roll-out of industry training worldwide, industry sales and customer tools, and customer workshops. Resulted in 2.2% install growth in Healthcare and 6% in Retail along with a 44% increase in color installs for each sector. Finance & Accounting Services Marketing Manager 01/2003 to 02/2005 Company Name City , State Marketed business process services exceeding lead generation and sales goals. Led development of sales training, marketing materials and account profiling. Managed overall marketing department budget along with HR responsibility for two employees. Solutions Marketing Manager 06/2001 to 01/2003 Company Name City , State Negotiated requirements for development of solution offerings targeted for financial services and healthcare clients. Exceeded goals with solution being #1 in revenue and installs for 2001 and 2002 for financial services and healthcare industry team. Internet Marketing Manager 11/2000 to 06/2001 Company Name City , State Led development of internet marketing strategies for accounts working with web development team. Delivered proposals to accounts and managed implementation of marketing strategies. Retail Sales Account Manager 07/2000 to 11/2000 Company Name City , State Negotiated pricing, marketing development funds and product placements at retail and internet accounts. Retail Multi-function Product Marketing Manager 08/1998 to 07/2000 Company Name City , State Global responsibility for concept development and timely execution of fax based multi-function for retail and small to medium sized business channels. Managed all product collateral development including packaging and point of sale materials. Negotiated product features and look and feel with OEM supplier, set pricing and launch guidelines, and developed and delivered training worldwide. Lead member of core team tasked with developing next generation inkjet strategy and implementation plans. Color Services Launch Manager 03/1997 to 08/1998 Company Name City , State Successfully launched color document services marketing program to US services sales representatives. Resulted in 237% profit growth for 1997. Developed measurement process to track growth of color services. Managed all color training events for services sales reps and delivered training to new sales reps. Customer Interface Engineer for Color Products 03/1995 to 03/1997 Company Name City , State Managed creation and global execution of customer documentation, translations, customer training materials, product user interface dialogues and product look and feel. Delivered marketing image quality samples, collateral input, demo script writing, product demos,. Created and presented product training to color sales specialists and product overviews for customers. Network Engineer 05/1987 to 03/1995 Company Name City , State Managed two engineering teams and established internal transfer pricing for network services and negotiated pricing contracts with telecommunications and hardware suppliers. Led customer requirement gathering, business case justification and implementation of first digital and internal network at Xerox resulting in $550k annual savings, increased speed, reliability and level of service. Education MBA : Executive Development University of Rochester - William E. Simon School of BusinessAdministration City , State Bachelor of Science : Electrical Engineering Boston University City , State Interests Recreational sports and fitness Reading and travel Fairport Soccer Club - Team Manager Fairport High School Girls Soccer and Girls Lacrosse - Booster club member Additional Information ADDITIONAL INFORMATION Fairport Soccer Club - Team Manager Fairport High School Girls Soccer and Girls Lacrosse - Booster club member Skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME559794453" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_559794453_1_364821449" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="559794453FNAM1"> </span> <span> </span> <span class="field lName" id="559794453LNAM1"> DIRECTOR, GLOBAL DIGITAL MARKETING</span> </div> </div> </div> <div class="section" id="SECTION_SUMM559794455" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM559794455"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794455_1_364821469" style=" padding-top:0px; "> <div class="field singlecolumn" id="559794455FRFM1"> <p align="LEFT"> Results oriented leader with extensive B-B marketing and technical experience leading global cross-functional teams delivering innovation, and profitable measurable results while fostering a collaborative team focused culture. Passionate in championing creation of digital and content marketing strategies and practices. Proven record of success in influencing and driving change while delivering business results in unexpected and cutting edge ways.</p> </div> </div> </div> <div class="section" id="SECTION_HILT559794456" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT559794456"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794456_1_364822278" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="559794456SKC11"> <p align="LEFT"> Cross-media demand generation</p> <p align="LEFT"> Digital, Social and new media</p> <p align="LEFT"> Strategy and competitive planning</p> <p align="LEFT"> Analytics</p> <p align="LEFT"> LSS Green Belt certified</p> <p align="LEFT"> Event and workshop strategy</p> </td> <td class="field twocol_2" id="559794456SKC21"> <p align="LEFT"> Value proposition creation</p> <p align="LEFT"> Product marketing</p> <p align="LEFT"> Content marketing strategies</p> <p align="LEFT"> Channel marketing and expansion</p> <p align="LEFT"> Industry marketing</p> <p align="LEFT"> Agile Development and Marketing</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM559794457" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR559794458" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR559794458"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794458_1_364821451" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT1"> Director, Global Digital Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD1"> 01/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES1" itemprop="description"> <ul> <li> Global leader for web marketing strategy and operations for www.xerox.com including leading digital marketing strategy and integration, web site content marketing strategy, traffic analysis and optimization, SEO, translations, social media integration, marketing automation / online demand generation and voice of customer validation.</li> <li> Own development of first ever web content marketing strategy to support launch of new dynamic, relevant/personalized and responsive corporate site.</li> <li> Develop and execute demand generation strategies to position corporate website as center of inbound marketing including integration of Marketo and leveraging features of marketing automation across the marketing and communications community.</li> <li> Manage team of 12 full time professionals and agency partners.</li> <li> Significant day-to-day management of global projects, with ongoing prioritization and internal partner and executive engagement.</li> <li> Boosted website traffic by 8% by integrating social media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_2_364821452" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT2"> Manager, Interactive Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD2"> 04/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT2"> 12/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES2" itemprop="description"> <ul> <li> Led global strategy for technology business on www.xerox.com including web site content delivery, traffic analysis and optimization, web marketing strategy and integration, ratings and reviews, and demand generation with online forms and campaigns.</li> <li> Drove new page design for a strategic company business with a 50% increase in traffic.</li> <li> Managed team of five along with budget </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_3_364821453" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT3"> Manager, Marketing Communications</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD3"> 03/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT3"> 04/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES3" itemprop="description"> <ul> <li> Developed worldwide marketing communications supporting high end printing business including cross media direct marketing campaigns resulting in ROI of 10. Proofed and approved production drafts of promotional materials.</li> <li> Earned LSS Green Belt Certification developing new value proposition for business.</li> <li> Led strategy and marcom execution for events and thought leadership workshops.</li> <li> Managed project deadlines and monitored milestones through completion stage.</li> <li> Ensured agency marketing expenses were inline with established budget of $1M.</li> <li> Worked closely with internal partners to identify needs and challenges to provide solutions-oriented campaign.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_4_364821456" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT4"> Manager, Packaging Industry Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD4"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT4"> 03/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES4" itemprop="description"> <ul> <li> Created global marketing strategy for entering new market along with targeted communications.</li> <li> Delivered marketing programs and sales tools enabling the field with accelerated go to market timeline.</li> <li> Designed and led implementation of customer events and executive presentations</li> <li> Negotiated contracts with industry consultants to support credibility with prospects.</li> <li> Met program objectives for new business penetration.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_5_364821457" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT5"> Manager, Applications Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD5"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT5"> 01/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES5" itemprop="description"> <ul> <li> Implemented new go to market strategy with responsibility for management of cross functional teams totaling 50+ members.</li> <li> Delivered sales training, marketing collateral and customer application tools for worldwide use in four months and presented at customer meetings.</li> <li> 90% + positive rating of program and delivery by sales to enable new and additional revenue.</li> <li> Managed $1M budget.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_6_364821458" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT6"> Healthcare &amp; Retail Industry Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD6"> 02/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT6"> 01/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES6" itemprop="description"> <ul> <li> Developed content and supported roll-out of industry training worldwide, industry sales and customer tools, and customer workshops.</li> <li> Resulted in 2.2% install growth in Healthcare and 6% in Retail along with a 44% increase in color installs for each sector.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_7_364821459" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT7"> Finance &amp; Accounting Services Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD7"> 01/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT7"> 02/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES7" itemprop="description"> <ul> <li> Marketed business process services exceeding lead generation and sales goals.</li> <li> Led development of sales training, marketing materials and account profiling.</li> <li> Managed overall marketing department budget along with HR responsibility for two employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_8_364821460" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT8"> Solutions Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD8"> 06/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT8"> 01/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES8" itemprop="description"> <ul> <li> Negotiated requirements for development of solution offerings targeted for financial services and healthcare clients.</li> <li> Exceeded goals with solution being #1 in revenue and installs for 2001 and 2002 for financial services and healthcare industry team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_9_364821461" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT9"> Internet Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD9"> 11/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT9"> 06/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES9" itemprop="description"> <ul> <li> Led development of internet marketing strategies for accounts working with web development team.</li> <li> Delivered proposals to accounts and managed implementation of marketing strategies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_10_364821462" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT10"> Retail Sales Account Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD10"> 07/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT10"> 11/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP10" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT10" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES10" itemprop="description"> <ul> <li> Negotiated pricing, marketing development funds and product placements at retail and internet accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_11_364821463" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT11"> Retail Multi-function Product Marketing Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD11"> 08/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT11"> 07/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP11" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT11" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA11" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES11" itemprop="description"> <ul> <li> Global responsibility for concept development and timely execution of fax based multi-function for retail and small to medium sized business channels.</li> <li> Managed all product collateral development including packaging and point of sale materials.</li> <li> Negotiated product features and look and feel with OEM supplier, set pricing and launch guidelines, and developed and delivered training worldwide.</li> <li> Lead member of core team tasked with developing next generation inkjet strategy and implementation plans.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_12_364821464" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT12"> Color Services Launch Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD12"> 03/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT12"> 08/1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP12" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT12" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA12" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES12" itemprop="description"> <ul> <li> Successfully launched color document services marketing program to US services sales representatives.</li> <li> Resulted in 237% profit growth for 1997.</li> <li> Developed measurement process to track growth of color services.</li> <li> Managed all color training events for services sales reps and delivered training to new sales reps.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_13_364821465" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT13"> Customer Interface Engineer for Color Products</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD13"> 03/1995</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT13"> 03/1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP13" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT13" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA13" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES13" itemprop="description"> <ul> <li> Managed creation and global execution of customer documentation, translations, customer training materials, product user interface dialogues and product look and feel.</li> <li> Delivered marketing image quality samples, collateral input, demo script writing, product demos,.</li> <li> Created and presented product training to color sales specialists and product overviews for customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794458_14_364821466" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="559794458JTIT14"> Network Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="559794458JSTD14"> 05/1987</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="559794458EDDT14"> 03/1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="559794458COMP14" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="559794458JCIT14" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="559794458JSTA14" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="559794458JDES14" itemprop="description"> <ul> <li> Managed two engineering teams and established internal transfer pricing for network services and negotiated pricing contracts with telecommunications and hardware suppliers.</li> <li> Led customer requirement gathering, business case justification and implementation of first digital and internal network at Xerox resulting in $550k annual savings, increased speed, reliability and level of service.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC559794459" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC559794459"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794459_1_364821467" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="559794459DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="559794459STUY1"> Executive Development</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="559794459SCHO1" itemprop="name"> University of Rochester - William E. Simon School of BusinessAdministration</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="559794459SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="559794459SSTA1"> State</span> <span class="joblocation eduCountry" id="559794459SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="559794459FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559794459_2_364821468" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="559794459DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="559794459STUY2"> Electrical Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="559794459SCHO2" itemprop="name"> Boston University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="559794459SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="559794459SSTA2"> State</span> <span class="joblocation eduCountry" id="559794459SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="559794459FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR559794461" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR559794461"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794461_1_364821470" style=" padding-top:0px; "> <div class="field singlecolumn" id="559794461FRFM1"> <p align="LEFT"> Recreational sports and fitness</p> <p align="LEFT"> Reading and travel</p> <p align="LEFT"> Fairport Soccer Club - Team Manager </p> <p align="LEFT"> Fairport High School Girls Soccer and Girls Lacrosse - Booster club member</p> </div> </div> </div> <div class="section" id="SECTION_ADDI559794463" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI559794463"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794463_1_364821472" style=" padding-top:0px; "> <div class="field singlecolumn" id="559794463FRFM1"> <ul> <li> ADDITIONAL INFORMATION Fairport Soccer Club - Team Manager Fairport High School Girls Soccer and Girls Lacrosse - Booster club member</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL559794462" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL559794462"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559794462_1_364821471" style=" padding-top:0px; "> <div class="field singlecolumn" id="559794462FRFM1"> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR OF DIGITAL INNOVATION AND STRATEGY Executive Profile Cost-conscious, reliable project manager offering a proven history of success supervising, planning, and managing one or more multifaceted digital projects with multiple deliverables, complex dependencies and budgetary restrictions Senior Digital Marketing professional with extensive experience and ability to drive strategic initiatives in the areas of business growth, leadership and organization effectiveness. Ambitious Strategy and Innovation Director who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Experienced professional in the following areas: Project Management, Change Management, Process Development & Redesign, Strategic New Initiatives, and Deployment of Various Web Based Tools Skill Highlights Digital Media Operations Project Management Negotiations Management Business Development Team Leadership Product Development Budget Management   Strategic and Analytical Thinking Business Planning  Professional Communications Business Intelligence Benchmarks and Timelines  Core Accomplishments As a digital director, I successfully led and managed centralization of resources and projects and standardized all reporting, campaign management, and development across all properties in Philadelphia, New Jersey, Florida, Alabama, and Western Pennsylvania. I worked directly with the CEO and VP of digital in developing project plans, managing timeline, and work streams. Provided status updates to senior management and board of directors ensuring team met benchmarks in a timely manner Promoted to position by successfully executing business development projects as Director of Online Operations.  Professional Experience Company Name June 2012 to Current Director of Digital Innovation and Strategy City , State Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management Draft and distribute project objectives and tasks to various in house and outsourced teams Assess project issues and identify solutions to meet productivity, quality and customer goals Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects Guarantee the attainment of key milestones by proactively tracking metrics and project outputs Mitigated risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects Create new strategic initiatives, product development, marketing intelligence, planning and implementation for all digital media properties Management of products, services, experiences, platforms and tools from concept to execution Established and help create Company visions for digital product changes and additions; define requirements of the various products to meet market demands · Create statistical models based on digital product performance Set guidelines and specifications cross-functionally with designers software development engineers, digital media directors, and external partners to guarantee a smooth and efficient project and product delivery Establish shared vision across company by building consensus on priorities leading to strategy and project specific execution. Company Name March 2010 to March 2011 Director of Ad and Online Operations City , State Created, maintained and presented regular (weekly, monthly, and quarterly) campaign status and metric reports as well as develop ad-hoc reports to support strategic planning and fact based analysis. Contributed to the monthly and quarterly revenue recognition process by assuring that all impressions are correctly reported and communicated to clients. Enforced - through functional groups - productivity, quality and process requirements in  accordance with real company needs. Acted as liaison with external parties on matters relating to the procurement of services for the company\'s products. Reviewed and managed solutions to inventory problems, resolved under-delivering campaigns, works with Editorial and/or other teams to optimize advertising Used Web-Analytics platforms such as Omniture and Web-Trends to prepare various analytical reports   Configured and set up campaigns on various exchanges such as Google AdX, Bust Backplane, Open X, and Six Apart Implemented impression verification and research pixels for view through analysis. Company Name September 2006 to June 2012 Director of Online Operations City , State Project Managed centralization of Content Management System and standardized all interactive ad campaigns and traffic reporting across all properties in Philadelphia, New Jersey, and WesternPennsylvania. Developed the project plan and managed the project work streams. Provided status updates to leadership and ensured project team completed on tasks in a timely manner Managed relationships with third party sales agents and networks including fulfillment of RFPs and rate negotiation Project Managed Omniture Site Catalyst and Google Analytics integration throughout all sites and generated various reports to study user behavior while on web-site Provided Analytical Analysis and Recommendations for all Micro Sites Worked with Executive Management to Create Actionable Analytics Reporting and Customized Dashboards for Internal Staff   Project Leader for transition to Google DFP ad serving Platform, Guided newspaper and television stations sites through conversion to new ad serving platform Managed and executed SEO/SEM for niche sites internally, Average annual budget of $500,000 Managed and execute internal search engine marketing efforts for all sites, working with local managers to define goals and set budgets Manager of Online Operation Team, Supervised Five Marketing Assistants and Webmaster Performed all competitive analysis for each local market Managed up to 10 individuals directly when Optimizing Operations in Western PA Lead selected business development efforts for interactive media focusing on developing a business plan for the launch of a local email marketing business in each of our respective markets. Company Name May 2005 to August 2006 Marketing Consultant City , State Researched and Developed relevant Business Plan for future expansion Conducted research on competitors and studied and replicated their successful online marketing campaigns Assisted in creating internal product database that included real time inventory updates as well as displayed statistics on most popular sellers Provided technical support for website and uploaded new data to site daily as well as replicate changes and additions on demand Company Name April 2005 to September 2005 Intern City , State Created various Marketing pieces for DMA seminars and conferences · Identified major causes of client data discrepancies and offered methods to resolve problems. Developed and implemented a benefits data audit process to ensure data integrity. Profiled and collaboratively filtered client data based on requested parameters. Company Name May 2002 to June 2004 Senior Support Analyst City , State Collaborated with IT Team, vendors, and support providers to research and resolve client and operations team hardware and software support issues Supported the accurate setup of user specific network, Internet, hardware, and software settings on all desktop systems and servers by coordinating efforts with Senior Management Worked with System Engineers to diagnose and support network connections from the desktop to the server level Used Novell NetWare Administrator and Windows 2000 User Manager for Domains to create ID\'s for new users on site and remotely as well as granting rights to specific files and folders. Company Name January 2001 to August 2001 Information Systems Intern City , State Assisted and trained users on how to use Microsoft Outlook and other office components Troubleshooted employee queries through helpdesk Configured Network Servers and deployed remote installations of various Software Programs. Education Long Island University College of Management May 2006 MBA : Marketing City , State Marketing Hofstra University Frank G. Zarb School of Business December 2001 Bachelors of Business Administration : Management Information Systems City , State Management Information Systems Languages Fluent in English and practical knowledge of Spanish and Hindi Skills Microsoft Access, Excel, Power Point, Word and Visio.NET, C++, FoxPro,Microsoft Windows, Apple OSX, Dream Weaver, Photoshop, Lotus Notes, Corel,Omniture Site Catalyst, Web-Trends, Google AnalyticsGoogle DFP, Open Ad StreamWordpress, DrupalNetworking,Domain Registration, Web-Site Administration

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME784465843" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_784465843_1_508901151" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="784465843FNAM1"> </span> <span> </span> <span class="field" id="784465843LNAM1"> DIRECTOR OF DIGITAL INNOVATION AND STRATEGY</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM784465854" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM784465854"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465854_1_508901163" style="padding-top:0px;"> <div class="field singlecolumn" id="784465854FRFM1"> <ul> <li> Cost-conscious, reliable project manager offering a proven history of success supervising, planning, and managing one or more multifaceted digital projects with multiple deliverables, complex dependencies and budgetary restrictions</li> <li> Senior Digital Marketing professional with extensive experience and ability to drive strategic initiatives in the areas of business growth, leadership and organization effectiveness.</li> <li> <span class=""> Ambitious Strategy and Innovation Director who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. </span> </li> <li> <span class=""> </span> Experienced professional in the following areas: Project Management, Change Management, Process Development &amp; Redesign, Strategic New Initiatives, and Deployment of Various Web Based Tools</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT784465856" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT784465856"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465856_1_508901165" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="784465856SKC11"> <ul> <li class=""> <span style="line-height: 1.5;"> Digital Media Operations </span> </li> <li class=""> <span style="line-height: 1.5;"> Project Management </span> </li> <li class=""> <span style="line-height: 1.5;"> Negotiations Management</span> </li> <li class=""> <span style="line-height: 1.5;"> Business Development </span> </li> <li class=""> <span style="line-height: 1.5;"> Team Leadership</span> </li> <li class=""> <span style="line-height: 1.5;"> Product Development</span> </li> </ul> </td> <td class="field twocol_2" id="784465856SKC21"> <ul> <li class=""> Budget Management  </li> <li class=""> <span style="line-height: 1.5;"> Strategic and Analytical Thinking</span> </li> <li class=""> <span style="line-height: 1.5;"> Business Planning </span> </li> <li class=""> <span style="line-height: 1.5;"> Professional Communications</span> </li> <li class=""> <span style="line-height: 1.5;"> Business Intelligence</span> </li> <li class=""> <span style="line-height: 1.5;"> Benchmarks and Timelines </span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM784466113" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM784466113"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784466113_1_508910345" style="padding-top:0px;"> <div class="field singlecolumn" id="784466113FRFM1"> <ul> <li> As a digital director, I successfully led and managed centralization of resources and projects and standardized all reporting, campaign management, and development across all properties in Philadelphia, New Jersey, Florida, Alabama, and Western Pennsylvania. I worked directly with the CEO and VP of digital in developing project plans, managing timeline, and work streams. Provided status updates to senior management and board of directors ensuring team met benchmarks in a timely manner</li> <li> Promoted to position by successfully executing business development projects as Director of Online Operations.  </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR784465845" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR784465845"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465845_1_508901153" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD1"> June 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT1"> Director of Digital Innovation and Strategy</span> <br/> <span class="joblocation jobcity" id="784465845JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES1" itemprop="description"> <ul> <li> Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management</li> <li> Draft and distribute project objectives and tasks to various in house and outsourced teams</li> <li> Assess project issues and identify solutions to meet productivity, quality and customer goals</li> <li> <span style="line-height: 1.5;"> Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects</span> </li> <li> <span style="line-height: 1.5;"> Guarantee the attainment of key milestones by proactively tracking metrics and project outputs</span> </li> <li> <span style="line-height: 1.5;"> </span> <span style="line-height: 1.5;"> Mitigated risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects </span> </li> <li> <span style="line-height: 1.5;"> Create new strategic initiatives, product development, marketing intelligence, planning and implementation for all digital media properties </span> </li> <li> <span style="line-height: 1.5;"> Management of products, services, experiences, platforms and tools from concept to execution </span> </li> <li> <span style="line-height: 1.5;"> Established and help create Company visions for digital product changes and additions; define requirements of the various products to meet market demands · </span> </li> <li> <span style="line-height: 1.5;"> Create statistical models based on digital product performance </span> </li> <li> <span style="line-height: 1.5;"> Set guidelines and specifications cross-functionally with designers software development engineers, digital media directors, and external partners to guarantee a smooth and efficient project and product delivery </span> </li> <li> <span style="line-height: 1.5;"> Establish shared vision across company by building consensus on priorities leading to strategy and project specific execution.</span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_2_508901156" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD2"> March 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT2"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT2"> Director of Ad and Online Operations</span> <br/> <span class="joblocation jobcity" id="784465845JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES2" itemprop="description"> <ul> <li> Created, maintained and presented regular (weekly, monthly, and quarterly) campaign status and metric reports as well as develop ad-hoc reports to support strategic planning and fact based analysis.</li> <li> Contributed to the monthly and quarterly revenue recognition process by assuring that all impressions are correctly reported and communicated to clients.</li> <li> Enforced - through functional groups - productivity, quality and process requirements in<span style="line-height: 1.5;">  accordance with real company needs.</span> </li> <li> <span style="line-height: 1.5;"> </span> <span style="line-height: 1.5;"> Acted as liaison with external parties on matters relating to the procurement of services for the company\'s products.</span> </li> <li> Reviewed and managed solutions to inventory problems, resolved under-delivering campaigns, works with Editorial and/or other teams to optimize advertising </li> <li> Used Web-Analytics platforms such as Omniture and Web-Trends to prepare various analytical reports  </li> <li> Configured and set up campaigns on various exchanges such as Google AdX, Bust Backplane, Open X, and Six Apart</li> <li> Implemented impression verification and research pixels for view through analysis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_3_508901155" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD3"> September 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT3"> June 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT3"> Director of Online Operations</span> <br/> <span class="joblocation jobcity" id="784465845JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES3" itemprop="description"> <ul> <li> Project Managed centralization of Content Management System and standardized all interactive ad campaigns and traffic reporting across all properties in Philadelphia, New Jersey, and WesternPennsylvania.</li> <li> Developed the project plan and managed the project work streams.</li> <li> Provided status updates to leadership and ensured project team completed on tasks in a timely manner</li> <li> Managed relationships with third party sales agents and networks including fulfillment of RFPs and rate negotiation </li> <li> Project Managed Omniture Site Catalyst and Google Analytics integration throughout all sites and generated various reports to study user behavior while on web-site </li> <li> Provided Analytical Analysis and Recommendations for all Micro Sites </li> <li> Worked with Executive Management to Create Actionable Analytics Reporting and Customized Dashboards for Internal Staff  </li> <li> Project Leader for transition to Google DFP ad serving Platform, Guided newspaper and television stations sites through conversion to new ad serving platform </li> <li> Managed and executed SEO/SEM for niche sites internally, Average annual budget of $500,000</li> <li> <span style="line-height: 1.5;"> Managed and execute internal search engine marketing efforts for all sites, working with local managers to define goals and set budgets </span> </li> <li> <span style="line-height: 1.5;"> Manager of Online Operation Team, Supervised Five Marketing Assistants and Webmaster </span> </li> <li> <span style="line-height: 1.5;"> Performed all competitive analysis for each local market</span> </li> <li> <span style="line-height: 1.5;"> Managed up to 10 individuals directly when Optimizing Operations in Western PA</span> </li> <li> <span style="line-height: 1.5;"> Lead selected business development efforts for interactive media focusing on developing a business plan for the launch of a local email marketing business in each of our respective markets.</span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_4_508901157" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD4"> May 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT4"> August 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT4"> Marketing Consultant</span> <br/> <span class="joblocation jobcity" id="784465845JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES4" itemprop="description"> <ul> <li> Researched and Developed relevant Business Plan for future expansion</li> <li> Conducted research on competitors and studied and replicated their successful online marketing campaigns </li> <li> Assisted in creating internal product database that included real time inventory updates as well as displayed statistics on most popular sellers </li> <li> Provided technical support for website and uploaded new data to site daily as well as replicate changes and additions on demand</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_5_508901159" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD5"> April 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT5"> September 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT5"> Intern</span> <br/> <span class="joblocation jobcity" id="784465845JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES5" itemprop="description"> <ul> <li> Created various Marketing pieces for DMA seminars and conferences · Identified major causes of client data discrepancies and offered methods to resolve problems.</li> <li> Developed and implemented a benefits data audit process to ensure data integrity.</li> <li> Profiled and collaboratively filtered client data based on requested parameters.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_6_508901158" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD6"> May 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT6"> June 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT6"> Senior Support Analyst</span> <br/> <span class="joblocation jobcity" id="784465845JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES6" itemprop="description"> <ul> <li> Collaborated with IT Team, vendors, and support providers to research and resolve client and operations team hardware and software support issues </li> <li> Supported the accurate setup of user specific network, Internet, hardware, and software settings on all desktop systems and servers by coordinating efforts with Senior Management </li> <li> Worked with System Engineers to diagnose and support network connections from the desktop to the server level </li> <li> Used Novell NetWare Administrator and Windows 2000 User Manager for Domains to create ID\'s for new users on site and remotely as well as granting rights to specific files and folders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465845_7_508901160" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="784465845COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="784465845JSTD7"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="784465845EDDT7"> August 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="784465845JTIT7"> Information Systems Intern</span> <br/> <span class="joblocation jobcity" id="784465845JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465845JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="784465845JDES7" itemprop="description"> <ul> <li> Assisted and trained users on how to use Microsoft Outlook and other office components </li> <li> Troubleshooted employee queries through helpdesk </li> <li> Configured Network Servers and deployed remote installations of various Software Programs.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC784465853" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC784465853"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465853_1_508901161" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="784465853SCHO1" itemprop="name"> Long Island University College of Management</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="784465853GRYR1"> May 2006</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="784465853DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="784465853STUY1"> Marketing</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="784465853SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465853SSTA1"> State</span> <span class="joblocation jobstate" id="784465853SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="784465853FRFM1"> Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_784465853_2_508901162" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="784465853SCHO2" itemprop="name"> Hofstra University Frank G. Zarb School of Business</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="784465853GRYR2"> December 2001</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="784465853DGRE2" itemprop="name"> Bachelors of Business Administration</span> <span> : </span> <span class="programline" id="784465853STUY2"> Management Information Systems</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="784465853SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="784465853SSTA2"> State</span> <span class="joblocation jobstate" id="784465853SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="784465853FRFM2"> Management Information Systems</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG784465855" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG784465855"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465855_1_508901164" style="padding-top:0px;"> <div class="field singlecolumn" id="784465855FRFM1"> Fluent in English and practical knowledge of Spanish and Hindi</div> </div> </div> <div class="section" id="SECTION_SKLL784465857" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL784465857"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_784465857_1_508907153" style="padding-top:0px;"> <div class="field singlecolumn" id="784465857FRFM1"> <span class=""> </span> <p class=""> Microsoft Access, Excel, Power Point, Word and Visio.NET, C++, FoxPro,Microsoft Windows, Apple OSX, Dream Weaver, Photoshop, Lotus Notes, Corel,Omniture Site Catalyst, Web-Trends, Google AnalyticsGoogle DFP, Open Ad StreamWordpress, DrupalNetworking,Domain Registration, Web-Site Administration<br/> </p> </div> </div> </div> </div>

DIGITAL-MEDIA

DIRECTOR OF SOCIAL MEDIA MARKETING Executive Profile A marketing professional and seasoned leader with over 20 years of entertainment industry experience and passion that includes social media strategy, brand marketing, advertising, and promotions. Professional Experience 10/2011 to Current Director of Social Media Marketing Company Name － City , State Responsible for all social media strategy, budgets, promotion, & execution integration into Brand Marketing 360 plans for all USA Network, the #1 Cable Network for the last 8 years, including Suits, Royal Pains, Graceland, White Collar, Chrisley Knows Best, Covert Affairs, Rush, Satisfaction, Sirens and Modern Family (syndicated). Ideate and generate monetized strategic social media campaigns and on-air branded social integrations for Sales clients such as Lexus, BMW, Fandango, Microsoft, Dunkin' Donuts, Colgate, and Coppertone. Work across internal departments including Development, Press, On-Air, Creative, and Programming as well as show talent, writers and executive producers on creative social activations and live events such as Fan Appreciation Days, TCA, Golden Globes, Emmys and Comic Con. Manage and lead five social agencies of record with oversight on community management, strategic executions, reporting, promotional campaigns and creative micro-content direction. Strengthen strategic direction that has achieved social community growth of 31% year to date achieving over 7.7 billion impressions with over 22.5 million fans across 112 communities on Facebook, Twitter, Youtube, Instagram, Tumblr, Pinterest, Vine, Snapchat and Giphy. Developed the Psych Slumber Party, an all night marathon to promote the return of Season 7, which captured 22 trending topics, and ratings that surpassed the prior four week time period avg by double digits in all demos. Strategic direction leading USA to be one of the most social cable entertainment networks collecting 3.5MM tweets in 2Q14, significantly greater than core competitors TBS (+213%) and FX (+287%). Directed strategic social campaign for Suits, USA's #1 series, turning it into the #1 most social USA Network show with 2.4MM Facebook fans (+46% over the finale of Season 3) and 1.3MM Twitter followers (+52% over the Season 3 finale). 09/2010 to 09/2011 Director of Digital & Interactive Marketing Company Name － City , State Directed the Digital Marketing department of ten employees in all aspects of strategy, planning and execution for History, Lifetime, Warner Brothers and Scott Rudin Productions. Accountable for budget creation, strategic planning proposals and client reports. Spearheaded online and social strategy in addition to creative production of Tony Award campaigns for nominated shows such as The Book of Mormon (Winner of 9 Tony Awards) and Jerusalem (winner of 1 Tony Award). Created fully integrated social media campaigns, live fan events and creative app executions across Facebook, Twitter, and Foursquare, to drive ticket sales for Broadway productions and boost tune-in awareness for History Channel & Lifetime. 04/2004 to 08/2010 Director of Marketing Company Name － City , State Planned, developed and executed comprehensive, strategic, integrated digital marketing campaigns that included social media, promotions, publicity, and content distribution for clients such as USA Network, History Channel, A&E, Warner Brothers Films, Starz, AMC, Netflix, Atari, Nikon, Clorox, and Best Buy. Developed and launched the original social profiles on Facebook, Youtube and Twitter for USA Network, History, and A&E acquiring over 3 million fans in 2 yrs for USA and over 1 million for History and A&E. Expanded History Channel's reach and brand awareness on Foursquare for U.S. and U.K. campaign 'America: The Story of Us', winner of OMMA Award for Best In-App Mobile Marketing & Advertising. Worked in conjunction with USA Publicity on execution of set visits with journalists and influencers in addition to live consumer events such as Comic Con. 01/1999 to 01/2003 Brand Manager Company Name － City , State Developed marketing strategy for theme park attractions and product launches such as Shrek 4D, The Mummy, Hulk, Jurassic Park the Ride, The Cat in the Hat and Halloween Horror Nights. Worked across corporate divisions of Features, TV, Home Video, Music, and Publishing to create and implement cross-promotional marketing opportunities for properties such as 2 Fast 2 Furious, Van Helsing, Jurassic Park, Buffy the Vampire Slayer, Nickelodeon and Animal Planet. Spearheaded the successful launch of marketing campaigns and led cross functional teams on events such as Millennium Dance Party, Halloween Horror Nights, Rock the Universe and Way Cool Winterland, a seasonal event that achieved one of the highest incremental attendances ever of 30%. Managed and oversaw control of all aspects of event planning and media/promotional placement with P&L budgets ranging from $50 thousand up to $3 million. Conceived and launched online promotions, advertising, and guerrilla marketing campaigns for projects such as Gay Days Hollywood, Festival Universal and Ultimate Marvel Mania. Education 2003 Bachelor of Science : Business Management with Marketing Emphasis University of Phoenix 1995 Film & TV Production Columbia College

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME474306906" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_474306906_1_309136501" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="474306906FNAM1"> </span> <span> </span> <span class="field" id="474306906LNAM1"> DIRECTOR OF SOCIAL MEDIA MARKETING</span> </div> </div> </div> <div class="section" id="SECTION_SUMM474306909" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM474306909"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_474306909_1_309136510" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="474306909FRFM1"> <p align="LEFT"> A marketing professional and seasoned leader with over 20 years of entertainment industry experience and passion that includes social media strategy, brand marketing, advertising, and promotions. </p> </div> </div> </div> <div class="section" id="SECTION_EXPR474306912" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR474306912"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_474306912_1_309136504" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="474306912JSTD1"> 10/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="474306912EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="474306912JTIT1"> Director of Social Media Marketing</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="474306912COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="474306912JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="474306912JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="474306912JDES1" itemprop="description"> <ul> <li> Responsible for all social media strategy, budgets, promotion, &amp; execution integration into Brand Marketing 360 plans for all USA Network, the #1 Cable Network for the last 8 years, including Suits, Royal Pains, Graceland, White Collar, Chrisley Knows Best, Covert Affairs, Rush, Satisfaction, Sirens and Modern Family (syndicated).</li> <li> Ideate and generate monetized strategic social media campaigns and on-air branded social integrations for Sales clients such as Lexus, BMW, Fandango, Microsoft, Dunkin' Donuts, Colgate, and Coppertone. </li> <li> Work across internal departments including Development, Press, On-Air, Creative, and Programming as well as show talent, writers and executive producers on creative social activations and live events such as Fan Appreciation Days, TCA, Golden Globes, Emmys and Comic Con.</li> <li> Manage and lead five social agencies of record with oversight on community management, strategic executions, reporting, promotional campaigns and creative micro-content direction.</li> <li> Strengthen strategic direction that has achieved social community growth of 31% year to date achieving over 7.7 billion impressions with over 22.5 million fans across 112 communities on Facebook, Twitter, Youtube, Instagram, Tumblr, Pinterest, Vine, Snapchat and Giphy.</li> <li> Developed the Psych Slumber Party, an all night marathon to promote the return of Season 7, which captured 22 trending topics, and ratings that surpassed the prior four week time period avg by double digits in all demos.</li> <li> Strategic direction leading USA to be one of the most social cable entertainment networks collecting 3.5MM tweets in 2Q14, significantly greater than core competitors TBS (+213%) and FX (+287%).</li> <li> Directed strategic social campaign for Suits, USA's #1 series, turning it into the #1 most social USA Network show with 2.4MM Facebook fans (+46% over the finale of Season 3) and 1.3MM Twitter followers (+52% over the Season 3 finale).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_474306912_2_309138342" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="474306912JSTD2"> 09/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="474306912EDDT2"> 09/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="474306912JTIT2"> Director of Digital &amp; Interactive Marketing</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="474306912COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="474306912JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="474306912JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="474306912JDES2" itemprop="description"> <ul> <li> Directed the Digital Marketing department of ten employees in all aspects of strategy, planning and execution for History, Lifetime, Warner Brothers and Scott Rudin Productions.</li> <li> Accountable for budget creation, strategic planning proposals and client reports.</li> <li> Spearheaded online and social strategy in addition to creative production of Tony Award campaigns for nominated shows such as The Book of Mormon (Winner of 9 Tony Awards) and Jerusalem (winner of 1 Tony Award).</li> <li> Created fully integrated social media campaigns, live fan events and creative app executions across Facebook, Twitter, and Foursquare, to drive ticket sales for Broadway productions and boost tune-in awareness for History Channel &amp; Lifetime.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_474306912_3_309136505" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="474306912JSTD3"> 04/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="474306912EDDT3"> 08/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="474306912JTIT3"> Director of Marketing</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="474306912COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="474306912JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="474306912JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="474306912JDES3" itemprop="description"> <ul> <li> Planned, developed and executed comprehensive, strategic, integrated digital marketing campaigns that included social media, promotions, publicity, and content distribution for clients such as USA Network, History Channel, A&amp;E, Warner Brothers Films, Starz, AMC, Netflix, Atari, Nikon, Clorox, and Best Buy.</li> <li> Developed and launched the original social profiles on Facebook, Youtube and Twitter for USA Network, History, and A&amp;E acquiring over 3 million fans in 2 yrs for USA and over 1 million for History and A&amp;E.</li> <li> Expanded History Channel's reach and brand awareness on Foursquare for U.S. and U.K. campaign 'America: The Story of Us', winner of OMMA Award for Best In-App Mobile Marketing &amp; Advertising.</li> <li> Worked in conjunction with USA Publicity on execution of set visits with journalists and influencers in addition to live consumer events such as Comic Con.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_474306912_4_309136507" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="474306912JSTD4"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="474306912EDDT4"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="474306912JTIT4"> Brand Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="474306912COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="474306912JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="474306912JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="474306912JDES4" itemprop="description"> <ul> <li> Developed marketing strategy for theme park attractions and product launches such as Shrek 4D, The Mummy, Hulk, Jurassic Park the Ride, The Cat in the Hat and Halloween Horror Nights.</li> <li> Worked across corporate divisions of Features, TV, Home Video, Music, and Publishing to create and implement cross-promotional marketing opportunities for properties such as 2 Fast 2 Furious, Van Helsing, Jurassic Park, Buffy the Vampire Slayer, Nickelodeon and Animal Planet.</li> <li> Spearheaded the successful launch of marketing campaigns and led cross functional teams on events such as Millennium Dance Party, Halloween Horror Nights, Rock the Universe and Way Cool Winterland, a seasonal event that achieved one of the highest incremental attendances ever of 30%.</li> <li> Managed and oversaw control of all aspects of event planning and media/promotional placement with P&amp;L budgets ranging from $50 thousand up to $3 million.</li> <li> Conceived and launched online promotions, advertising, and guerrilla marketing campaigns for projects such as Gay Days Hollywood, Festival Universal and Ultimate Marvel Mania.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC474306913" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC474306913"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_474306913_1_309136508" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="474306913GRYR1"> 2003</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="474306913DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="474306913STUY1"> Business Management with Marketing Emphasis</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="474306913SCHO1" itemprop="name"> University of Phoenix</span> <span class="joblocation jobcity" id="474306913SCIT1"> </span> <span class="joblocation jobstate" id="474306913SSTA1"> </span> <span class="joblocation jobstate" id="474306913SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="474306913FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_474306913_2_309136509" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="474306913GRYR2"> 1995</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="474306913DGRE2" itemprop="name"> </span> <span class="programline" id="474306913STUY2"> Film &amp; TV Production</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="474306913SCHO2" itemprop="name"> Columbia College</span> <span class="joblocation jobcity" id="474306913SCIT2"> </span> <span class="joblocation jobstate" id="474306913SSTA2"> </span> <span class="joblocation jobstate" id="474306913SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="474306913FRFM2"> </span> </span> </div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA COORDINATOR Skills Microsoft Word Excel Powerpoint Photoshop Illustrator Facebook Instagram Twitter Qualitative and Quantitative Analysis Public Speaking Experience Company Name City , State Social Media Coordinator 06/2017 to 12/2017 Created content and strategized social media posts/ advertisements for Facebook, Instagram, and Yelp accounts. Promoted new products with weekly posts of both local and and world class wines/ beers. curated content based on insights such as audiences reached, and peak times of day/ week. Company Name City , State Bartender 10/2017 Organized and Inducted wine tastings for both private and corporate events held in store Communicated with concierge services from surrounding hotels on a weekly basis Exhibited a vast knowledge of wine and beer varietals to better assist customers with their purchases. Smart Car Brand Ambassador Informed the SF community about the 2018 all electric Smart Car Worked with coordinators to set up a pop up for Smart Car promotion with an eco friendly theme Prompted interested individuals in the market for a Smart Car to test drive the vehicle with me Curated a social media campaign to advertise the pop up event. Company Name City , State Shift Lead 09/2016 to 09/2017 Brought employee training attainment from 44% to 100% in three months, surpassing the district stores. Wrote weekly schedules bases off of projected sales. Assisted in developing promotional plans to reach sales goals. Certified as a. Company Name City , State Office Assistant 01/2018 to 01/2018 Entered data using Excel. Organized files. Answered phone calls. Skills Photoshop, employee training, Public Speaking, Quantitative Analysis, sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1046443349" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1046443349_1_698527877" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1046443349FNAM1"> </span> <span> </span> <span class="field" id="1046443349LNAM1"> SOCIAL MEDIA COORDINATOR</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1046443354" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1046443351" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1046443351"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046443351_1_698527879" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1046443351SKC11"> <ul> <li> Microsoft Word</li> <li> Excel</li> <li> Powerpoint</li> <li> Photoshop</li> <li> Illustrator</li> <li> Facebook</li> <li> Instagram</li> <li> Twitter</li> <li> Qualitative and Quantitative Analysis</li> <li> Public Speaking</li> </ul> </td> <td class="field twocol_2" id="1046443351SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1046443352" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1046443352"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046443352_1_698527880" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1046443352COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1046443352JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046443352JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1046443352JTIT1"> Social Media Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1046443352JSTD1"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046443352EDDT1"> 12/2017</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1046443352JDES1" itemprop="description"> <ul> <li> Created content and strategized social media posts/ advertisements for Facebook, Instagram, and Yelp accounts.</li> <li> Promoted new products with weekly posts of both local and and world class wines/ beers.</li> <li> curated content based on insights such as audiences reached, and peak times of day/ week.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046443352_2_698527881" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1046443352COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1046443352JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046443352JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1046443352JTIT2"> Bartender</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1046443352JSTD2"> 10/2017</span> <span class="jobdates" format="%m/%Y" id="1046443352EDDT2"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1046443352JDES2" itemprop="description"> <ul> <li> Organized and Inducted wine tastings for both private and corporate events held in store Communicated with concierge services from surrounding hotels on a weekly basis Exhibited a vast knowledge of wine and beer varietals to better assist customers with their purchases.</li> <li> Smart Car Brand Ambassador Informed the SF community about the 2018 all electric Smart Car Worked with coordinators to set up a pop up for Smart Car promotion with an eco friendly theme Prompted interested individuals in the market for a Smart Car to test drive the vehicle with me Curated a social media campaign to advertise the pop up event.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046443352_3_698527882" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1046443352COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1046443352JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046443352JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1046443352JTIT3"> Shift Lead</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1046443352JSTD3"> 09/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046443352EDDT3"> 09/2017</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1046443352JDES3" itemprop="description"> <ul> <li> Brought employee training attainment from 44% to 100% in three months, surpassing the district stores.</li> <li> Wrote weekly schedules bases off of projected sales.</li> <li> Assisted in developing promotional plans to reach sales goals.</li> <li> Certified as a.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046443352_4_698527883" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1046443352COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1046443352JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046443352JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1046443352JTIT4"> Office Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1046443352JSTD4"> 01/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046443352EDDT4"> 01/2018</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1046443352JDES4" itemprop="description"> <ul> <li> Entered data using Excel.</li> <li> Organized files.</li> <li> Answered phone calls.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1046443353" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1046443353"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046443353_1_698527884" style="padding-top:0px;"> <div class="field singlecolumn" id="1046443353FRFM1"> Photoshop, employee training, Public Speaking, Quantitative Analysis, sales</div> </div> </div> <div class="section" id="SECTION_EDUC1046443355" style="padding-top:0px;"> </div> <div class="section" id="SECTION_AFIL1046443356" style="padding-top:0px;"> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA CONTENT CREATOR Summary Communications expert who specializes in social media marketing. Extensive background in Customer Service,public relation, and social media internships.O utstanding team player, creative thinker, hardworking, self-motivated, and driven to succeed with excellent problem-solving skills.  Highlights  Final Cut Pro adept at all social media Media relations training Exceptional writing skills Deadline-driven Media relations training Microsoft Office Suite Accomplishments Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging on numerous social media accounts . As well as orchestrated fashion show and vendor booth for  girls conference that increased 50% in sale profit .  Experience Social Media Content Creator 04/2016 － Current Company Name City , State Key contributor to an on-line fashion brand that provide creativity and relevant content for developing media campaigns to promote product and reach high level client base. Liaison for social media representatives to solicit their support in promoting merchandise ensuring brand recognition. Public Relations representative responsible for putting on community outreach event targeted to young women as well Assists in coordination and promotion of special events. Junior Publicist 10/2015 － 01/2016 Company Name City , State Primary assistant in preparing press kits and media release that designed and maintained current media publicity for clients such as (Facebook, Twitter, Instagram, Tumblr, Pinterest). Develops pitches for different clients as well brainstorm different campaign ideas. Public Relation member 01/2015 － 05/2015 Company Name City , State Assisted with broaden the company to new clients, assembled social media calendar, manage social media accounts by creating exciting content. Track market trends to make sure the company maintained its competitive advantage. Found innovative ideas to attract new clients and Initiated several marketing strategies and techniques to increased revenue. Intern/Student Worker 03/2012 － 05/2015 Company Name Provided program assistance and connect with listeners and promote contests. Represented the station in a positive, lively manner. Increased membership with a delivery of a well-executed membership campaign. Education BA : Prairie View A&M University - Mass Communication City , State Mass Communication Skills  competitive, content, creativity, client, clients, customer service, Data Entry, delivery, special events, fashion, features,  marketing plans, marketing strategies, market trends, marketing, Microsoft Office, Windows, press kits, promotion, Public Relations, publicity, visual merchandising

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME827116484" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_827116484_1_538465788" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="827116484FNAM1"> </span> <span> </span> <span class="field" id="827116484LNAM1"> SOCIAL MEDIA CONTENT CREATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM827116495" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM827116495"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827116495_1_538465799" style="padding-top:0px;"> <div class="field singlecolumn" id="827116495FRFM1"> <span class=""> Communications expert who specializes in social media marketing. Extensive background in Customer Service,public relation, and social media internships.O</span> utstanding team player, creative thinker, hardworking, self-motivated, and driven to succeed with excellent problem-solving skills. </div> </div> </div> <div class="section" id="SECTION_HILT827116496" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT827116496"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827116496_1_538465800" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 paracharspace" id="827116496SKC11"> <ul> <li>  Final Cut Pro</li> <li> adept at all social media</li> <li> <span class=""> Media relations training</span> </li> <li> Exceptional writing skills</li> </ul> </td> <td class="field twocol_2 paracharspace" id="827116496SKC21"> <ul> <li class=""> Deadline-driven</li> <li class=""> Media relations training</li> <li class=""> Microsoft Office Suite</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM827120006" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM827120006"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827120006_1_538489534" style="padding-top:0px;"> <div class="field singlecolumn" id="827120006FRFM1"> <span class=""> Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging on numerous social media accounts . As well as orchestrated fashion show and vendor booth for  girls conference that increased 50% in sale profit . </span> </div> </div> </div> <div class="section" id="SECTION_EXPR827116486" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR827116486"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827116486_1_538465790" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="827116486JTIT1"> Social Media Content Creator</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="827116486JSTD1"> 04/2016</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="827116486EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="827116486COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="827116486JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="827116486JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="827116486JDES1" itemprop="description"> <ul> <li> Key contributor to an on-line fashion brand that provide creativity and relevant content for developing media campaigns to promote product and reach high level client base.</li> <li> Liaison for social media representatives to solicit their support in promoting merchandise ensuring brand recognition.</li> <li> Public Relations representative responsible for putting on community outreach event targeted to young women as well Assists in coordination and promotion of special events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_827116486_2_538465792" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="827116486JTIT2"> Junior Publicist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="827116486JSTD2"> 10/2015</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="827116486EDDT2"> 01/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="827116486COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="827116486JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="827116486JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="827116486JDES2" itemprop="description"> <ul> <li> Primary assistant in preparing press kits and media release that designed and maintained current media publicity for clients such as (Facebook, Twitter, Instagram, Tumblr, Pinterest).</li> <li> Develops pitches for different clients as well brainstorm different campaign ideas.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_827116486_3_538465795" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="827116486JTIT3"> Public Relation member</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="827116486JSTD3"> 01/2015</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="827116486EDDT3"> 05/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="827116486COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="827116486JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="827116486JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="827116486JDES3" itemprop="description"> <ul> <li> Assisted with broaden the company to new clients, assembled social media calendar, manage social media accounts by creating exciting content.</li> <li> Track market trends to make sure the company maintained its competitive advantage.</li> <li> Found innovative ideas to attract new clients and Initiated several marketing strategies and techniques to increased revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_827116486_4_538465796" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="827116486JTIT4"> Intern/Student Worker</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="827116486JSTD4"> 03/2012</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="827116486EDDT4"> 05/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="827116486COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="827116486JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="827116486JSTA4" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="827116486JDES4" itemprop="description"> <ul> <li> Provided program assistance and connect with listeners and promote contests.</li> <li> Represented the station in a positive, lively manner.</li> <li> Increased membership with a delivery of a well-executed membership campaign.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC827116494" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC827116494"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827116494_1_538465798" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="827116494GRYR1"> </span> </span> <span class="degree" id="827116494DGRE1" itemprop="name"> BA</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="827116494SCHO1" itemprop="name"> Prairie View A&amp;M University</span> <span class="degree"> - </span> <span class="programline" id="827116494STUY1"> Mass Communication</span> </span> <span class="paddedline"> <span class="eduLocation" id="827116494SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="827116494SSTA1"> State</span> <span class="eduLocation" id="827116494SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="827116494FRFM1"> Mass Communication</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL827116497" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL827116497"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_827116497_1_538465801" style="padding-top:0px;"> <div class="field singlecolumn" id="827116497FRFM1">  competitive, content, creativity, client, clients, customer service, Data Entry, delivery, special events, fashion, features,  marketing plans, marketing strategies, market trends, marketing, Microsoft Office, Windows, press kits, promotion, Public Relations, publicity, visual merchandising</div> </div> </div> </div>

DIGITAL-MEDIA

IT & MEDIA ADMINISTRATOR Summary Experienced IT Administrator with a keen eye for innovative solutions and 15 years of experience in troubleshooting, managing and ensuring that networks and systems run at optimum capacity. Highlights Windows, Apple, Linux and Cisco IOS Network upgrades; CISCO router management Technical specifications creation Website creation and maintenance Excellent problem-solving abilities Outstanding communication skills Exceptional diagnostic skills Graphic design Accomplishments I functioned as a member of the problem resolution and enterprise service desk teams handling over 22,000 employees regarding software, hardware and networking usage and configuration via telephone, email and ticket tracking software (Level 1, Level 2 and Level 3 support), representing over 50,000 computers and devices (desktops, laptops, printers) and a diverse group of end users, chiefly executive personnel. I drafted a proposal for a new training department to save the company $3.4 million. I maintained a total shrink (cycle counts, misc. adjustments, and year end inventory) of less than 1.10% of merchandise revenue by ensuring company's policies were strictly adhered to, information was accurate, and reports were properly worked. Experience IT & Media Administrator Jan 2006 to Current Company Name － City , State Boosted website traffic by creating an integrated social media strategy, including a successful SEO and link-building campaign to increase the website's credibility and drive traffic Created effective messaging using language, graphics and marketing collateral Installed software, modified and repaired hardware and resolved technical issues Provided base level IT support to non-technical personnel within the business Identified and solved technical issues with a variety of diagnostic tools Remained up-to-date on the latest technologies and solutions applicable to company products. Reviewed technical documentation and procedures. Local Technology Coordinator Jan 2012 to Jan 2014 Company Name － City , State Set up, configured and supported internal and/or external networks (including wireless), Windows environment, HP switches Maintained systems (Windows XP, Windows 7, Server 2003, Server 2008, Active Directory), software (Office, Medisoft V16, Dentrix, Dexis), hardware (printers, cameras), security, and network configurations Troubleshot network performance issues, printer issues, user account issues and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed. IT Trainer Jan 2012 to Jan 2012 Company Name － City , State Trained employees for upgrade from Office 2003 to Office 2010. Provided base level IT support to non-technical personnel within the business. Followed up with clients to ensure optimal customer satisfaction. Utilized software and tools to identify and solve technical issues (Windows XP, Windows 7, Altiris Remote Control, Footprints, Citirx, LMS). POS Product Support Specialist Jan 2011 to Jan 2012 Company Name － City , State Installed POS pharmacy software, modified and repaired hardware and resolved technical issues. Provided base level IT support to non-technical personnel within the business utilizing a variety of software and tools ( Unix (SCO), MySQL, Footprints, Join.Me, Kaseya). Managed call flow and responded to technical support needs of customers. Resolved product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. Local Technology Coordinator Jan 2009 to Jan 2011 Company Name － City , State Set up, configured and supported internal and/or external networks (including wireless), Windows environment, HP switches Maintained systems (Windows XP, Windows 7, Server 2003, Server 2008, Active Directory), software (Office, Medisoft V16, Dentrix, Dexis), hardware (printers, cameras), security, and network configurations Troubleshot network performance issues, printer issues, user account issues, and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed. Computer Networking & Administration Instructor Jan 2009 to Jan 2011 Company Name － City , State Taught courses leading students towards a MCSE/MCITP certification, from approved curriculum, and developed daily lesson plans to include instructional aids Participated in school retention initiatives by providing regular, accurate and timely feedback to students and the school concerning academics, behavior, attendance, and more Motivated students to actively participate in all aspects of the educational process Completed professional development and in-service activities in accordance with college standards Maintained expertise in subject area and recommended improvements in curriculum design. Network Administrator Jan 2008 to Jan 2008 Company Name － City , State Set up, configured and supported internal and/or external networks (including wireless), Windows environment Developed and maintained all systems, applications and security and network configurations Troubleshot network performance issues, printer issues, user account issues, and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed. IT Support Specialist Jan 2007 to Jan 2007 Company Name － City , State Performed a variety of duties in support of a computer, and/or client server unit, Windows environment. Installed software, modified and repaired hardware and resolved technical issues; setup classroom and lab environments. Functioned as a member of the problem resolution and enterprise service desk teams, handling over 22,000 employees regarding software, hardware and networking usage and configuration via telephone, email and Remedy ticket tracking and support software, representing over 50,000 computers and devices and a diverse group of end users, chiefly executive personnel. POS Support Analyst Jan 2005 to Jan 2007 Company Name － City , State Functioned as a member of the Help Desk team handling over 1500 franchise stores and over 600 corporate stores regarding POS software and hardware usage and configuration as well as networking via telephone and HEAT ticket tracking and support software (Level 1, Level 2 & Level 3), representing over 20,000 computers and peripheral devices (printers, modems, caller ID boxes) and a diverse group of end users. Diagnosed system problems and contacted vendors for service and/or replacement. Managed various areas of support including broadband connectivity and Windows/POS installation, configuration, and upgrade issues and supported all network and dial up configurations. Troubleshot, researched, diagnosed, documented, and resolved technical issues with a superior degree of technical knowledge and experience; utilized a variety of tools for troubleshooting, including Remote Desktop, Terminal Server, Enterprise Manager and Query Analyzer. Education Network Systems Admin Professional Program 7/2015 New Horizons － City , State Completed courses in the Network System Professional program at New Horizons Computer Learning Center to earn CompTIA Net+, Microsoft MCSA, Cisco CCNP & CCNA certifications (certs in progress) Bachelor of Science , Technical Management DeVry University GPA: Magna Cum Laude GPA: 3.8 Graduated Magna Cum Laude GPA: 3.8 Skills Active Directory, Apple, broadband, CISCO router, Cisco IOS, client server, communication skills, hardware, Network Systems, curriculum design, clients, customer satisfaction, email, Graphic design, graphics, Help Desk, HP, IT support, lesson plans, Linux, marketing collateral, Medisoft, messaging, MCSE, Office, Windows 7, Windows, Windows XP, modems, MySQL, Enterprise, Network, networking, networks, personnel, cameras, POS, printer, printers, problem resolution, problem-solving, SCO, strategy, switches, technical support, user support and training, technical documentation, telephone, Terminal Server, troubleshooting, Unix, upgrades, upgrade, Website

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME750173160" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_750173160_1_486035075" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="750173160FNAM1"> </span> <span> </span> <span class="field" id="750173160LNAM1"> IT &amp; MEDIA ADMINISTRATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM750173162" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM750173162"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173162_1_486035099" style="padding-top:0px;"> <div class="field singlecolumn" id="750173162FRFM1"> Experienced IT Administrator with a keen eye for innovative solutions and 15 years of experience in troubleshooting, managing and ensuring that networks and systems run at optimum capacity.</div> </div> </div> <div class="section" id="SECTION_HILT750173164" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT750173164"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173164_1_486035100" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="750173164SKC11"> <ul> <li> Windows, Apple, Linux and Cisco IOS</li> <li> Network upgrades; CISCO router management</li> <li> Technical specifications creation</li> <li> Website creation and maintenance</li> <li> Excellent problem-solving abilities</li> <li> Outstanding communication skills</li> <li> Exceptional diagnostic skills</li> <li> Graphic design</li> </ul> </td> <td class="field twocol_2" id="750173164SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM750173165" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM750173165"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173165_1_486036508" style="padding-top:0px;"> <div class="field singlecolumn" id="750173165FRFM1"> <p align="LEFT"> I functioned as a member of the problem resolution and enterprise service desk teams handling over 22,000 employees regarding software, hardware and networking usage and configuration via telephone, email and ticket tracking software (Level 1, Level 2 and Level 3 support), representing over 50,000 computers and devices (desktops, laptops, printers) and a diverse group of end users, chiefly executive personnel.</p> <p align="LEFT"> I drafted a proposal for a new training department to save the company $3.4 million.</p> <p align="LEFT"> I maintained a total shrink (cycle counts, misc. adjustments, and year end inventory) of less than 1.10% of merchandise revenue by ensuring company's policies were strictly adhered to, information was accurate, and reports were properly worked.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR750173166" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR750173166"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173166_1_486035081" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT1"> IT &amp; Media Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD1"> Jan 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES1" itemprop="description"> <ul> <li> Boosted website traffic by creating an integrated social media strategy, including a successful SEO and link-building campaign to increase the website's credibility and drive traffic Created effective messaging using language, graphics and marketing collateral Installed software, modified and repaired hardware and resolved technical issues Provided base level IT support to non-technical personnel within the business Identified and solved technical issues with a variety of diagnostic tools Remained up-to-date on the latest technologies and solutions applicable to company products.</li> <li> Reviewed technical documentation and procedures.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_2_486035083" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT2"> Local Technology Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD2"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT2"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES2" itemprop="description"> <ul> <li> Set up, configured and supported internal and/or external networks (including wireless), Windows environment, HP switches Maintained systems (Windows XP, Windows 7, Server 2003, Server 2008, Active Directory), software (Office, Medisoft V16, Dentrix, Dexis), hardware (printers, cameras), security, and network configurations Troubleshot network performance issues, printer issues, user account issues and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_3_486035084" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT3"> IT Trainer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD3"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT3"> Jan 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES3" itemprop="description"> <ul> <li> Trained employees for upgrade from Office 2003 to Office 2010.</li> <li> Provided base level IT support to non-technical personnel within the business.</li> <li> Followed up with clients to ensure optimal customer satisfaction.</li> <li> Utilized software and tools to identify and solve technical issues (Windows XP, Windows 7, Altiris Remote Control, Footprints, Citirx, LMS).</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_4_486035085" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT4"> POS Product Support Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD4"> Jan 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT4"> Jan 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES4" itemprop="description"> <ul> <li> Installed POS pharmacy software, modified and repaired hardware and resolved technical issues.</li> <li> Provided base level IT support to non-technical personnel within the business utilizing a variety of software and tools ( Unix (SCO), MySQL, Footprints, Join.Me, Kaseya).</li> <li> Managed call flow and responded to technical support needs of customers.</li> <li> Resolved product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_5_486035087" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT5"> Local Technology Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD5"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT5"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES5" itemprop="description"> <ul> <li> Set up, configured and supported internal and/or external networks (including wireless), Windows environment, HP switches Maintained systems (Windows XP, Windows 7, Server 2003, Server 2008, Active Directory), software (Office, Medisoft V16, Dentrix, Dexis), hardware (printers, cameras), security, and network configurations Troubleshot network performance issues, printer issues, user account issues, and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_6_486035089" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT6"> Computer Networking &amp; Administration Instructor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD6"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT6"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES6" itemprop="description"> <ul> <li> Taught courses leading students towards a MCSE/MCITP certification, from approved curriculum, and developed daily lesson plans to include instructional aids Participated in school retention initiatives by providing regular, accurate and timely feedback to students and the school concerning academics, behavior, attendance, and more Motivated students to actively participate in all aspects of the educational process Completed professional development and in-service activities in accordance with college standards Maintained expertise in subject area and recommended improvements in curriculum design.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_7_486035093" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT7"> Network Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD7"> Jan 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT7"> Jan 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES7" itemprop="description"> <ul> <li> Set up, configured and supported internal and/or external networks (including wireless), Windows environment Developed and maintained all systems, applications and security and network configurations Troubleshot network performance issues, printer issues, user account issues, and more Recommended upgrades, patches and new applications and equipment Provided technical and end-user support and training as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_8_486035095" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT8"> IT Support Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD8"> Jan 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT8"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES8" itemprop="description"> <ul> <li> Performed a variety of duties in support of a computer, and/or client server unit, Windows environment.</li> <li> Installed software, modified and repaired hardware and resolved technical issues; setup classroom and lab environments.</li> <li> Functioned as a member of the problem resolution and enterprise service desk teams, handling over 22,000 employees regarding software, hardware and networking usage and configuration via telephone, email and Remedy ticket tracking and support software, representing over 50,000 computers and devices and a diverse group of end users, chiefly executive personnel.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173166_9_486035096" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750173166JTIT9"> POS Support Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="750173166JSTD9"> Jan 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="750173166EDDT9"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750173166COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="750173166JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173166JSTA9" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="750173166JDES9" itemprop="description"> <ul> <li> Functioned as a member of the Help Desk team handling over 1500 franchise stores and over 600 corporate stores regarding POS software and hardware usage and configuration as well as networking via telephone and HEAT ticket tracking and support software (Level 1, Level 2 &amp; Level 3), representing over 20,000 computers and peripheral devices (printers, modems, caller ID boxes) and a diverse group of end users.</li> <li> Diagnosed system problems and contacted vendors for service and/or replacement.</li> <li> Managed various areas of support including broadband connectivity and Windows/POS installation, configuration, and upgrade issues and supported all network and dial up configurations.</li> <li> Troubleshot, researched, diagnosed, documented, and resolved technical issues with a superior degree of technical knowledge and experience; utilized a variety of tools for troubleshooting, including Remote Desktop, Terminal Server, Enterprise Manager and Query Analyzer.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC750173167" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC750173167"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173167_1_486035097" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="750173167DGRE1" itemprop="name"> Network Systems Admin Professional Program</span> <span class="programline" id="750173167STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="750173167GRYR1"> 7/2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="750173167SCHO1" itemprop="name"> New Horizons</span> <span> － </span> <span class="joblocation jobcity" id="750173167SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="750173167SSTA1"> State</span> <span class="joblocation jobstate" id="750173167SCNT1"> </span> </span> <span class="field" id="750173167FRFM1"> <p align="LEFT"> Completed courses in the Network System Professional program at New Horizons Computer Learning Center to earn CompTIA Net+, Microsoft MCSA, Cisco CCNP &amp; CCNA certifications (certs in progress)</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750173167_2_486035098" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="750173167DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="750173167STUY2"> Technical Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="750173167SCHO2" itemprop="name"> DeVry University</span> <span class="joblocation jobcity" id="750173167SCIT2"> </span> <span class="joblocation jobstate" id="750173167SSTA2"> </span> <span class="joblocation jobstate" id="750173167SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="750173167GRPA2"> Magna Cum Laude GPA: 3.8</span> </span> <span class="field" id="750173167FRFM2"> <p align="LEFT"> Graduated Magna Cum Laude GPA: 3.8</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL750173181" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL750173181"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750173181_1_486035101" style="padding-top:0px;"> <div class="field singlecolumn" id="750173181FRFM1"> Active Directory, Apple, broadband, CISCO router, Cisco IOS, client server, communication skills, hardware, Network Systems, curriculum design, clients, customer satisfaction, email, Graphic design, graphics, Help Desk, HP, IT support, lesson plans, Linux, marketing collateral, Medisoft, messaging, MCSE, Office, Windows 7, Windows, Windows XP, modems, MySQL, Enterprise, Network, networking, networks, personnel, cameras, POS, printer, printers, problem resolution, problem-solving, SCO, strategy, switches, technical support, user support and training, technical documentation, telephone, Terminal Server, troubleshooting, Unix, upgrades, upgrade, Website</div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA SPECIALIST II Professional Summary I want to continue to embark on a progressive career path, building successful public relations and communications programs and have continued success in implementing media relations plans designed to expand market awareness. I develop communications strategies that build key relationships with stakeholders and constituents and create innovative initiatives, that foster and create strategic partnerships and alliances. Core Qualifications Organization Image Control Public Relation Initiatives Information Dissemination Social Media Management Media Production (Adobe) Communications Experience 05/2014 to Current Media Specialist II Company Name － City , State As Media Specialists II I develop and implement public information programs to inform the citizenry of activities, programs, services, and objectives of the San Bernardino Probation Department. I maintain and develop content for the department's website and assist with media requests. I also develop and implement electronic and social media policy and practice. This position requires that I create and prepare media for public presentations, and evaluate the effectiveness and coverage of public information activities and outreach. I design, coordinate and direct promotional projects; and serve as the department's lead photographer and videographer. 01/2008 to 07/2015 Owner/Operator Company Name － City , State (officialnxp.com) is a freelance marketing and media production firm. I coordinate a group of independent freelance production professionals to provide television production, marketing materials, event coordination and web media modules. As owner my main duties include marketing research, message customization, and media production. Under this company I also freelance as a camera tech for ESPN and Fox Sports South. 01/2008 to 01/2010 Assistant Program Director Company Name － City , State As assistant program director I coordinate all the local public access channel programming. This includes scheduling programs to run, writing and producing original programming, marketing the channel to the citizens of Pitt County and soliciting and organizing local producers in the creation of programming. 01/2002 to 01/2008 Public Information Officer Company Name － City , State As Public Information Officer (PIO) I served as a communications liaison between the media, county staff, Government officials and citizens in order to facilitate the timely dissemination of information about programs, services, and activities. The office was also responsible for maintaining and operating the local PEG Access Channel Pitt-TV. As PIO I was responsible for creating, editing and scheduling all programming for the Governmental and Education portions of the channel. The office coordinates press coverage for all major functions of the County and managed special event planning. Public Information produced County publications for staff and the community including videos, newsletters, brochures, a calendar of events, and an annual report. I also served as content manager of www.pittcountync.com. I managed the administrative functions of the office, which included the administration of a $200,000 annual budget. 01/2001 to 01/2002 Communications Specialist Company Name － City , State Increased visibility of County services by developing and producing video, radio, and web programming that enhanced the vehicles by which information was disseminated. Coordinated the redesign of the County web site. I developed an internship program for college students that focused on media development within the communications field. Created the first interactive employee electronic newsletter. 01/1999 to 01/2001 Associate Producer / Videographer Company Name － City , State I organized story schedule for 6 p.m. and 11 p.m. newscasts and write story scripts for newscasts and website. I also produced video for special projects and promotions. Education 1999 Bachelor of Science (BS) : Mass Communications Marketing/Public Relations East Carolina University － City , State Mass Communications Marketing/Public Relations 1997 Associate of Art and Science (AAS) : Pre-Liberal Arts Computer Science Pitt Community College － City , State Pre-Liberal Arts Computer Science Professional Affiliations Capio (California Public Information Officers) Interests My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts. Additional Information Interests My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts. Skills Administrative Management functions, Website Management, Image Control, Governmental Relations, Public Information, Media Production, Marketing, Publication Design, event planning, Cable Television Franchise Coordinator

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME622897544" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_622897544_1_405247320" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="622897544FNAM1"> </span> <span> </span> <span class="field" id="622897544LNAM1"> MEDIA SPECIALIST II</span> </div> </div> </div> <div class="section" id="SECTION_SUMM622897546" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM622897546"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897546_1_405247330" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="622897546FRFM1"> <p align="LEFT"> I want to continue to embark on a progressive career path, building successful public relations and communications programs and have continued success in implementing media relations plans designed to expand market awareness. I develop communications strategies that build key relationships with stakeholders and constituents and create innovative initiatives, that foster and create strategic partnerships and alliances.</p> </div> </div> </div> <div class="section" id="SECTION_HILT622897547" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT622897547"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897547_1_405250162" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="622897547SKC11"> <ul> <li> Organization Image Control</li> <li> Public Relation Initiatives</li> <li> Information Dissemination</li> <br/> </ul> </td> <td class="field twocol_2" id="622897547SKC21"> <ul> <li> Social Media Management</li> <li> Media Production (Adobe) </li> <li> Communications</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR622897548" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR622897548"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897548_1_405251646" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD1"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT1"> Media Specialist II</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES1" itemprop="description"> <ul> <li> As Media Specialists II I develop and implement public information programs to inform the citizenry of activities, programs, services, and objectives of the San Bernardino Probation Department. </li> <li> I maintain and develop content for the department's website and assist with media requests. I also develop and implement electronic and social media policy and practice. </li> <li> This position requires that I create and prepare media for public presentations, and evaluate the effectiveness and coverage of public information activities and outreach. I design, coordinate and direct promotional projects; and serve as the department's lead photographer and videographer. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897548_2_405247322" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD2"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT2"> 07/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT2"> Owner/Operator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES2" itemprop="description"> <ul> <li> (officialnxp.com) is a freelance marketing and media production firm.</li> <li> I coordinate a group of independent freelance production professionals to provide television production, marketing materials, event coordination and web media modules.</li> <li> As owner my main duties include marketing research, message customization, and media production.</li> <li> Under this company I also freelance as a camera tech for ESPN and Fox Sports South.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897548_3_405247323" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD3"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT3"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT3"> Assistant Program Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES3" itemprop="description"> <ul> <li> As assistant program director I coordinate all the local public access channel programming.</li> <li> This includes scheduling programs to run, writing and producing original programming, marketing the channel to the citizens of Pitt County and soliciting and organizing local producers in the creation of programming.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897548_4_405247324" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT4"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT4"> Public Information Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES4" itemprop="description"> <ul> <li> As Public Information Officer (PIO) I served as a communications liaison between the media, county staff, Government officials and citizens in order to facilitate the timely dissemination of information about programs, services, and activities.</li> <li> The office was also responsible for maintaining and operating the local PEG Access Channel Pitt-TV.</li> <li> As PIO I was responsible for creating, editing and scheduling all programming for the Governmental and Education portions of the channel.</li> <li> The office coordinates press coverage for all major functions of the County and managed special event planning.</li> <li> Public Information produced County publications for staff and the community including videos, newsletters, brochures, a calendar of events, and an annual report.</li> <li> I also served as content manager of www.pittcountync.com.</li> <li> I managed the administrative functions of the office, which included the administration of a $200,000 annual budget.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897548_5_405247325" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD5"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT5"> 01/2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT5"> Communications Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES5" itemprop="description"> <ul> <li> Increased visibility of County services by developing and producing video, radio, and web programming that enhanced the vehicles by which information was disseminated.</li> <li> Coordinated the redesign of the County web site.</li> <li> I developed an internship program for college students that focused on media development within the communications field.</li> <li> Created the first interactive employee electronic newsletter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897548_6_405247326" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="622897548JSTD6"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="622897548EDDT6"> 01/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="622897548JTIT6"> Associate Producer / Videographer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="622897548COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="622897548JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897548JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="622897548JDES6" itemprop="description"> <ul> <li> I organized story schedule for 6 p.m.</li> <li> and 11 p.m.</li> <li> newscasts and write story scripts for newscasts and website.</li> <li> I also produced video for special projects and promotions.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC622897549" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC622897549"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897549_1_405247328" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="622897549GRYR1"> 1999</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="622897549DGRE1" itemprop="name"> Bachelor of Science (BS)</span> <span> : </span> <span class="programline" id="622897549STUY1"> Mass Communications Marketing/Public Relations</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="622897549SCHO1" itemprop="name"> East Carolina University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="622897549SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897549SSTA1"> State</span> <span class="joblocation jobstate" id="622897549SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="622897549FRFM1"> Mass Communications Marketing/Public Relations</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_622897549_2_405247329" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="622897549GRYR2"> 1997</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="622897549DGRE2" itemprop="name"> Associate of Art and Science (AAS)</span> <span> : </span> <span class="programline" id="622897549STUY2"> Pre-Liberal Arts Computer Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="622897549SCHO2" itemprop="name"> Pitt Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="622897549SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="622897549SSTA2"> State</span> <span class="joblocation jobstate" id="622897549SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="622897549FRFM2"> Pre-Liberal Arts Computer Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL622897550" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL622897550"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897550_1_405252148" style="padding-top:0px;"> <div class="field singlecolumn" id="622897550FRFM1"> <p align="LEFT"> Capio (California Public Information Officers) </p> </div> </div> </div> <div class="section" id="SECTION_INTR622897551" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR622897551"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897551_1_405247331" style="padding-top:0px;"> <div class="field singlecolumn" id="622897551FRFM1"> <p align="LEFT"> My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts.</p> </div> </div> </div> <div class="section" id="SECTION_ADDI622897553" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI622897553"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897553_1_405247333" style="padding-top:0px;"> <div class="field singlecolumn" id="622897553FRFM1"> <ul> <li> Interests My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL622897552" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL622897552"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_622897552_1_405247332" style="padding-top:0px;"> <div class="field singlecolumn" id="622897552FRFM1"> <p align="LEFT"> Administrative Management functions, Website Management, Image Control, Governmental Relations, Public Information, Media Production, Marketing, Publication Design, event planning, Cable Television Franchise Coordinator </p> <br/> <br/> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA / ADVERTISING COORDINATOR Summary Knowledgeable and driven Copywriter and Communications professional offering expertise in writing, public speaking, advertising, vendor and print media relations. Superb writer and editor who communicates effectively with target audiences through strategic communication techniques, brand management and through Social Media Platforms. Highlights •   Customer service-focused Relationship building expert Copywriter and copyediting Project management Exceptional writer MotivaExcellent communicator Strong proposal writer New program and promotion implementation Team player Decisive problem solver Deadline-driven Event Planning & Coordination Customer service-focused Relationship building expert Copywriter and copyediting Project management Exceptional writer MotivaExcellent communicator Strong proposal writer New program and promotion implementation Team player Decisive problem solver Deadline-driven Event Planning & Coordination Accomplishments • Secured feature article in North Dallas Gazette. •Interviewed in the Kenexa RPO COE Video Experience March 2012 to Current Company Name City , State Media / Advertising Coordinator •Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Revised campaigns in response to feedback from the creative director, account team and clients. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Communicated with designers, graphic producers, video editors and videographers to create cohesive company voice. Developed copy and concepts for packaging, in-store collateral, video scripts, digital storytelling, print advertising, seasonal collections, shows, events and promotions. •Monitor and audit job postings and advertising placements to follow internal compliance requirements Manage and troubleshoot any issues arising while recruitment campaigns are in progress Maintain relationships with clients, advertisers, third-party vendors, and internal departments Work with account executives to determine client needs and budget Managing the production of digital and print communication materials including sourcing, managing, and maintaining vendor relationships. •Coordinate trainings, trade shows, and interview events Track advertising budget and coordinates with the accounting department for invoice issues Copywriter creatively contributing to Ad copy to encourage candidate traffic to meet client's need. •Proofread copy and obtain management approval for all content for all job postings, job fair advertisement. •Ensures the style and content is in harmony to the hiring goals, in addition to the company's brand. •Responsible for social media engagement initiatives to maximize social networking for our client's account. June 2010 to March 2012 Company Name City , State Senior Coordinator Responsible for launching new accounts and administrating interview processes that resulted in candidate interviews and offers Acted as a liaison to clients, HR business partners, staffing consultants, recruiters, talent acquisition team and the Candidate Care Center Team. Conducted candidate reference checks Responsible for launching new accounts and administrating interview scheduling Worked independently on accounts with minimal supervision with interview scheduling and offers. Detail Oriented in scheduling travel and interviews for candidates Led the Call Center roll-out training class. Led and contributed to the Mission Statement Committee for the Kenexa Candidate Care Center Represented the Candidate Care Center in prospective client interviews Led and participated in Kenexa Career Fairs (UTD and Kenexa-Frisco office). September 2008 to February 2009 Company Name City , State Human Resources Administrator Provided professional employee communication while supporting HR generalist and managers with performance management and improvement tracking through Microsoft Excel spreadsheet Maintained proper processing and maintenance of employee files and records retention Set up employee orientation, development, and training logistics and recordkeeping Communicated quality customer service and problem resolution in the administration and organization of training and staff meetings, employee training classes and workshops Modified HR administrative payroll policies and procedures, payroll distribution Assisted HR generalists with termination processing, exit interviews and job postings Provided contributions approved by Human Resources manager to local community organizations, events and charity services 7-11 Corporation (Corporate Retail. September 2008 to February 2009 Company Name City , State Materials Management Assistant Corresponded with domestic and international vendors and distributors in efforts to aggressively monitor the timely delivery of products. Generated and manipulated daily, weekly and monthly Microsoft Excel spreadsheet reports of financial logistics. Generated and verified purchase orders and assisted with inventory management. Produced and reconciled invoices with accounts receivable and payable departments during close out and for month end reports. June 2006 to January 2008 Company Name City , State Merchandise Business Associate Processed new items and current product introduction for distribution throughout National and Canadian stores to meet specific time deadlines. Worked to ensure that new and existing product were accurately processed in system to meet needs of the retail stores and for the production of sales and inventory results Met weekly with distributor representatives to communicate monthly and weekly goals of new and re-introduction items that need to be set up in system Corresponded with field consultants with pricing issues and new product developments Maintained the MBS TEAM Daily Kickoff newsletter Coordinated monthly team building events Authorship If Dr. Martin Luther King Jr., Were Alive Today, What Would His Dream Be. 2009 Working With Class"- 2011 Continuous Learning Presentations Working with Class, Kenexa Corporation, 2011 Diversity in the Workplace, Kenexa Corporation, 2011 Building Relationships, Kenexa Corporation, 2010 Account Introduction, Kenexa Corporation, 2010. Education May, 2009 Collin County Community College State Associates of Arts March, 2017 Southern New Hampshire University State Bachelors of Arts : Communications / Public Relations Skills accounting, accounts receivable, administrative, Adobe, advertising, Ad copy, AS400, budget, BI, Business Objects, Call Center, content, Copywriter, client, clients, customer service, delivery, Detail Oriented, financial, hiring, Human Resources, HR, inventory management, inventory, team building, logistics, Lotus Notes, Managing, materials, meetings, Microsoft Excel, Microsoft Office Suite, office, Outlook, networking, newsletter, Oracle, payroll, performance management, policies, Presentations, pricing, problem resolution, processes, progress, quality, QuickBooks, recruitment, Retail, Retek, sales, SAP, scheduling, spreadsheet, staffing, supervision, trade shows, employee training, troubleshoot, Vantive, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME559530086" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_559530086_1_364660554" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="559530086FNAM1"> </span> <span> </span> <span class="field" id="559530086LNAM1"> MEDIA / ADVERTISING COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM559530088" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM559530088"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530088_1_364660563" style=" padding-top:0px; "> <div class="field singlecolumn" id="559530088FRFM1"> <p align="LEFT"> Knowledgeable and driven Copywriter and Communications professional offering expertise in writing, public speaking, advertising, vendor and print media relations. Superb writer and editor who communicates effectively with target audiences through strategic communication techniques, brand management and through Social Media Platforms.</p> </div> </div> </div> <div class="section" id="SECTION_HILT559530089" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT559530089"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530089_1_364660564" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="559530089SKC11"> <br/> <p align="LEFT"> •<font>  </font> </p> <p> </p> <p align="LEFT"> <font> Customer service-focused</font> </p> <p align="LEFT"> <font> Relationship building expert</font> </p> <p align="LEFT"> <font> Copywriter and copyediting</font> </p> <p align="LEFT"> <font> Project management</font> </p> <p align="LEFT"> <font> Exceptional writer</font> </p> <p align="LEFT"> <font> MotivaExcellent communicator</font> </p> <p align="LEFT"> <font> Strong proposal writer</font> </p> <p align="LEFT"> <font> New program and promotion implementation</font> </p> <p align="LEFT"> <font> Team player</font> </p> <p align="LEFT"> <font> Decisive problem solver</font> </p> <p align="LEFT"> <font> Deadline-driven</font> </p> <p align="LEFT"> <font> Event Planning &amp; Coordination</font> </p> </td> <td class="field twocol_2" id="559530089SKC21"> <ul> <br/> <li> Customer service-focused</li> <li> Relationship building expert</li> <li> Copywriter and copyediting</li> <li> Project management</li> <li> Exceptional writer</li> <li> MotivaExcellent communicator</li> <li> Strong proposal writer</li> <li> New program and promotion implementation</li> <li> Team player</li> <li> Decisive problem solver</li> <li> Deadline-driven</li> <li> Event Planning &amp; Coordination</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM559530820" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM559530820"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530820_1_364681007" style=" padding-top:0px; "> <div class="field singlecolumn" id="559530820FRFM1"> <p align="LEFT"> •</p> <p align="LEFT"> Secured feature article in North Dallas Gazette.</p> <p align="LEFT"> •Interviewed in the Kenexa RPO COE Video</p> </div> </div> </div> <div class="section" id="SECTION_EXPR559530090" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR559530090"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530090_1_364660556" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="559530090JSTD1"> March 2012</div> <div> to </div> <div class="jobdates" format="%B %Y" id="559530090EDDT1"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="559530090COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530090JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559530090JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="559530090JTIT1"> Media / Advertising Coordinator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="559530090JDES1" itemprop="description"> <p align="LEFT"> •Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Revised campaigns in response to feedback from the creative director, account team and clients. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Communicated with designers, graphic producers, video editors and videographers to create cohesive company voice. Developed copy and concepts for packaging, in-store collateral, video scripts, digital storytelling, print advertising, seasonal collections, shows, events and promotions.</p> <p align="LEFT"> •Monitor and audit job postings and advertising placements to follow internal compliance requirements Manage and troubleshoot any issues arising while recruitment campaigns are in progress Maintain relationships with clients, advertisers, third-party vendors, and internal departments Work with account executives to determine client needs and budget Managing the production of digital and print communication materials including sourcing, managing, and maintaining vendor relationships.</p> <p align="LEFT"> •Coordinate trainings, trade shows, and interview events Track advertising budget and coordinates with the accounting department for invoice issues Copywriter creatively contributing to Ad copy to encourage candidate traffic to meet client's need.</p> <p align="LEFT"> •Proofread copy and obtain management approval for all content for all job postings, job fair advertisement.</p> <p align="LEFT"> •Ensures the style and content is in harmony to the hiring goals, in addition to the company's brand.</p> <p align="LEFT"> •Responsible for social media engagement initiatives to maximize social networking for our client's account.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559530090_2_364660557" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="559530090JSTD2"> June 2010</div> <div> to </div> <div class="jobdates" format="%B %Y" id="559530090EDDT2"> March 2012</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="559530090COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530090JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559530090JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="559530090JTIT2"> Senior Coordinator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="559530090JDES2" itemprop="description"> <ul> <li> Responsible for launching new accounts and administrating interview processes that resulted in candidate interviews and offers Acted as a liaison to clients, HR business partners, staffing consultants, recruiters, talent acquisition team and the Candidate Care Center Team.</li> <li> Conducted candidate reference checks Responsible for launching new accounts and administrating interview scheduling Worked independently on accounts with minimal supervision with interview scheduling and offers.</li> <li> Detail Oriented in scheduling travel and interviews for candidates Led the Call Center roll-out training class.</li> <li> Led and contributed to the Mission Statement Committee for the Kenexa Candidate Care Center Represented the Candidate Care Center in prospective client interviews Led and participated in Kenexa Career Fairs (UTD and Kenexa-Frisco office).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559530090_3_364660559" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="559530090JSTD3"> September 2008</div> <div> to </div> <div class="jobdates" format="%B %Y" id="559530090EDDT3"> February 2009</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="559530090COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530090JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559530090JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="559530090JTIT3"> Human Resources Administrator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="559530090JDES3" itemprop="description"> <ul> <li> Provided professional employee communication while supporting HR generalist and managers with performance management and improvement tracking through Microsoft Excel spreadsheet Maintained proper processing and maintenance of employee files and records retention Set up employee orientation, development, and training logistics and recordkeeping Communicated quality customer service and problem resolution in the administration and organization of training and staff meetings, employee training classes and workshops Modified HR administrative payroll policies and procedures, payroll distribution Assisted HR generalists with termination processing, exit interviews and job postings Provided contributions approved by Human Resources manager to local community organizations, events and charity services 7-11 Corporation (Corporate Retail.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559530090_4_364660558" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="559530090JSTD4"> September 2008</div> <div> to </div> <div class="jobdates" format="%B %Y" id="559530090EDDT4"> February 2009</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="559530090COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530090JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559530090JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="559530090JTIT4"> Materials Management Assistant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="559530090JDES4" itemprop="description"> <ul> <li> Corresponded with domestic and international vendors and distributors in efforts to aggressively monitor the timely delivery of products.</li> <li> Generated and manipulated daily, weekly and monthly Microsoft Excel spreadsheet reports of financial logistics.</li> <li> Generated and verified purchase orders and assisted with inventory management.</li> <li> Produced and reconciled invoices with accounts receivable and payable departments during close out and for month end reports.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559530090_5_364660560" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="559530090JSTD5"> June 2006</div> <div> to </div> <div class="jobdates" format="%B %Y" id="559530090EDDT5"> January 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="559530090COMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530090JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="559530090JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="559530090JTIT5"> Merchandise Business Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="559530090JDES5" itemprop="description"> <ul> <li> Processed new items and current product introduction for distribution throughout National and Canadian stores to meet specific time deadlines.</li> <li> Worked to ensure that new and existing product were accurately processed in system to meet needs of the retail stores and for the production of sales and inventory results Met weekly with distributor representatives to communicate monthly and weekly goals of new and re-introduction items that need to be set up in system Corresponded with field consultants with pricing issues and new product developments Maintained the MBS TEAM Daily Kickoff newsletter Coordinated monthly team building events Authorship If Dr.</li> <li> Martin Luther King Jr., Were Alive Today, What Would His Dream Be.</li> <li> 2009 Working With Class"- 2011 Continuous Learning Presentations Working with Class, Kenexa Corporation, 2011 Diversity in the Workplace, Kenexa Corporation, 2011 Building Relationships, Kenexa Corporation, 2010 Account Introduction, Kenexa Corporation, 2010.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC559530091" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC559530091"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530091_1_364660562" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="559530091GRYR1"> May, 2009</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="559530091SCHO1" itemprop="name"> Collin County Community College</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530091SCIT1"> </span> <span class="joblocation jobstate" id="559530091SSTA1"> State</span> <span class="joblocation jobstate" id="559530091SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="559530091DGRE1" itemprop="name"> Associates of Arts</span> <span class="programline" id="559530091STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="559530091FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_559530091_2_364660561" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="559530091GRYR2"> March, 2017</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="559530091SCHO2" itemprop="name"> Southern New Hampshire University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="559530091SCIT2"> </span> <span class="joblocation jobstate" id="559530091SSTA2"> State</span> <span class="joblocation jobstate" id="559530091SCNT2"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="559530091DGRE2" itemprop="name"> Bachelors of Arts</span> <span> : </span> <span class="programline" id="559530091STUY2"> Communications / Public Relations</span> </span> <span class="paddedline"> <span class="field" id="559530091FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL559530100" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL559530100"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_559530100_1_364660565" style=" padding-top:0px; "> <div class="field singlecolumn" id="559530100FRFM1"> <p align="LEFT"> accounting, accounts receivable, administrative, Adobe, advertising, Ad copy, AS400, budget, BI, Business Objects, Call Center, content, Copywriter, client, clients, customer service, delivery, Detail Oriented, financial, hiring, Human Resources, HR, inventory management, inventory, team building, logistics, Lotus Notes, Managing, materials, meetings, Microsoft Excel, Microsoft Office Suite, office, Outlook, networking, newsletter, Oracle, payroll, performance management, policies, Presentations, pricing, problem resolution, processes, progress, quality, QuickBooks, recruitment, Retail, Retek, sales, SAP, scheduling, spreadsheet, staffing, supervision, trade shows, employee training, troubleshoot, Vantive, workshops</p> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA ACTIVITIES SPECIALIST Summary Multi-Tasking Media Relations Results-oriented Strategic Initiatives Event Planning Writer & Editor Manager/Supervisor Flexibility Adaptable Highlights Greatly improved media coverage of press conferences and other events on campus Increased the frequency of newspaper, radio and television interviews featuring Chattanooga State administrators, faculty and staff Hosted popular television show that focused on campus and community events (1997-2004) Commissioned by local State Representative to produce a historical documentary on African American in the Tennessee Legislature from Reconstruction to Modern Times (2004) Created on-site Spanish language classes for Emergency Room personnel in local hospitals when Spanish speaking population began to expand in the area (1995) Accomplishments Led Chattanooga State to receive National Awards, the Bronze Paragon Award in 2012 from the National Council for Marketing and Public Relations (NCMPR) for Degrees That Work 1 & 2 in the Radio/Advertisement/PSA Series category Silver Paragon Award in 2011 from NCMPR for The Power of Achievement in the Electronic Viewbook category Wrote and produced 2010 NCMPR District level winners, Online Orientation in the Online Services category won the Gold Medallion ; The Early College Video in theCollege Promotional Video category won the Silver Medallion ; the five commercial series, Thanks , won the Bronze Medallion in the Video Advertisement/PSA Series category Experience 09/2013 to Current Media Activities Specialist Company Name － City , State Organize major campus events by overseeing security, media services, food services, and marketing. Notable speakers in the past have included Neil de Grasse Tyson, host of Cosmos: A Spacetime Odyssey, and theoretical physicist, Dr.Michio Kaku. Assisting academic departments with minor events such as conferences and speakers that require smaller venues. Create videos for various departments on campus for academic and recruitment purposes. 03/1996 to 08/2013 Marketing Coordinator Engaged in strategic planning with deans and department heads to increase enrollment and public awareness of new academic programs Utilized focus groups, surveys, and other market research and analysis tools to develop strategy Supported branding via press releases, copy for radio and TV ads, extensive website content and print ads, brochures, fliers, posters, and billboards Managed advertising budget for print and electronic media up to $500,000. Proofed and edited materials for publication Supervised staff of seven comprised of three graphic artists, three web designers, and the office manager Recruited and mentored students who represented the college at special events Wrote scripts and recruited talent for the College's radio and television commercials Worked with local production companies to create commercials for TV and radio Developed scripts for recruitment and instructional videos for various academic departments Produced a series of "How To" videos to guide students through the registration process for the Student Services department Commissioned by local state representative to produce a historical documentary on African Americans in the Tennessee Legislature Increased media presence at press conferences and other campus events Hosted television show that focused on campus and community events on cable channel dedicated to education Increased the frequency of newspaper, radio and television interviews featuring administrators, faculty, and staff members Designated as the contact for area journalists and served as spokesperson when needed. 03/1994 to 03/1996 Continuing Education Coordinator Created personal interest classes that appealed to and met the needs of the community. Recruited instructors, organized schedule, and marketed courses. Organized first Spanish language classes for ER personnel in local hospitals. Skills academic, ads, advertising, banners, brochures, budget, conferences, special events, market research, marketing, materials, newspaper, office manager, personnel, press, press releases, publication, radio, recruitment, scripts, strategy, strategic planning, television, website content Professional Affiliations National Council for Marketing and Public Relations (NCMPR) Tennessee College Public Relations Association (TCPRA) Lookout Chapter of the Public Relations Society of America American (PRSA) Advertising Federation Chattanooga (Ad Fed) Tennessee Screenwriters Association Education 1994 Master of Arts : Radio, Television & Motion Pictures University of North Carolina － City , State Radio, Television & Motion Pictures Writers Guild of America Internship, Star Trek: Deep Space 9 , Paramount Pictures, Los Angeles California, Summer 1993 1975 Bachelor of Arts : Human Services University of Tennessee － City , State Human Services M ortar Board Senior Citation, Academic Achievement Award; Academic Council; AASLF Outstanding Senior Award; Cheerleader; Campus Entertainment Board; Experiment in International Living trip to Italy Summer of 1973; Operation Crossroads to Africa travel to six West African nations during the summer of 1972; Resident Assistant 1975 Interests Writers Guild Board of Directors (2011-2012) Sanctified Sisters Performing Ministry, Executive Director and Founder Howard High School, Class of 1971, President and Reunion Chairperson 2001-2011) Murray Hills Neighborhood Association Board (2009-2011) Hillcrest Elementary School PTA, President (2009-2010) Moccasin Bend Council of the Girl Scouts of America, Leader, Brownie Troop 875 (2007-2009)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME516512013" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_516512013_1_337244037" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="516512013FNAM1"> </span> <span> </span> <span class="field" id="516512013LNAM1"> MEDIA ACTIVITIES SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM516512015" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM516512015"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512015_1_337244052" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="516512015FRFM1"> <p align="LEFT"> Multi-Tasking Media Relations Results-oriented</p> <br/> <p align="LEFT"> Strategic Initiatives Event Planning Writer &amp; Editor</p> <br/> <p align="LEFT"> Manager/Supervisor Flexibility Adaptable</p> </div> </div> </div> <div class="section" id="SECTION_HILT516512016" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT516512016"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512016_1_337282005" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="516512016SKC11"> <ul> <li> Greatly improved media coverage of press conferences and other events on campus</li> <li> Increased the frequency of newspaper, radio and television interviews featuring Chattanooga State administrators, faculty and staff</li> <li> Hosted popular television show that focused on campus and community events (1997-2004)</li> </ul> </td> <td class="field twocol_2" id="516512016SKC21"> <ul> <li> Commissioned by local State Representative to produce a historical documentary on African American in the Tennessee Legislature from Reconstruction to Modern Times (2004)</li> <li> Created on-site Spanish language classes for Emergency Room personnel in local hospitals when Spanish speaking population began to expand in the area (1995)</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM516512658" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM516512658"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512658_1_337281868" style=" padding-top:0px; "> <div class="field singlecolumn" id="516512658FRFM1"> <p align="LEFT"> Led Chattanooga State to receive National Awards, the <b> Bronze Paragon Award</b> in <b> 2012</b> from the National Council for Marketing and Public Relations (NCMPR) for <i> Degrees That Work 1 &amp; 2</i> in the Radio/Advertisement/PSA Series category</p> <p align="LEFT"> <b> Silver Paragon Award </b> in <b> 2011</b> from NCMPR for <i> The Power of Achievement</i> in the Electronic Viewbook category</p> <br/> <p align="LEFT"> Wrote and produced <b> 2010</b> NCMPR District level winners, <i> Online Orientation</i> in the Online Services category won the <b> Gold Medallion</b> ; <i> The Early College Video</i> in theCollege Promotional Video category won the <b> Silver Medallion</b> ; the five commercial series,<i> Thanks</i> , won the <b> Bronze Medallion </b> in the Video Advertisement/PSA Series category</p> </div> </div> </div> <div class="section" id="SECTION_EXPR516512017" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR516512017"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512017_1_337244039" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="516512017JSTD1"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="516512017EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516512017JTIT1"> Media Activities Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="516512017COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="516512017JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="516512017JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="516512017JDES1" itemprop="description"> <ul> <li> Organize major campus events by overseeing security, media services, food services, and marketing.</li> <li> Notable speakers in the past have included Neil de Grasse Tyson, host of Cosmos: A Spacetime Odyssey, and theoretical physicist, Dr.Michio Kaku.</li> <li> Assisting academic departments with minor events such as conferences and speakers that require smaller venues.</li> <li> Create videos for various departments on campus for academic and recruitment purposes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516512017_2_337244041" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="516512017JSTD2"> 03/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="516512017EDDT2"> 08/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516512017JTIT2"> Marketing Coordinator</span> </span> <span class="paddedline"> <span class="jobline" id="516512017JDES2" itemprop="description"> <ul> <li> Engaged in strategic planning with deans and department heads to increase enrollment and public awareness of new academic programs </li> <li> Utilized focus groups, surveys, and other market research and analysis tools to develop strategy </li> <li> Supported branding via press releases, copy for radio and TV ads, extensive website content and print ads, brochures, fliers, posters, and billboards</li> <li> Managed advertising budget for print and electronic media up to $500,000.</li> <li> Proofed and edited materials for publication </li> <li> Supervised staff of seven comprised of three graphic artists, three web designers, and the office manager </li> <li> Recruited and mentored students who represented the college at special events </li> <li> Wrote scripts and recruited talent for the College's radio and television commercials </li> <li> Worked with local production companies to create commercials for TV and radio </li> <li> Developed scripts for recruitment and instructional videos for various academic departments </li> <li> Produced a series of "How To" videos to guide students through the registration process for the Student Services department </li> <li> Commissioned by local state representative to produce a historical documentary on African Americans in the Tennessee Legislature </li> <li> Increased media presence at press conferences and other campus events </li> <li> Hosted television show that focused on campus and community events on cable channel dedicated to education</li> <li> Increased the frequency of newspaper, radio and television interviews featuring administrators, faculty, and staff members</li> <li> Designated as the contact for area journalists and served as spokesperson when needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516512017_3_337244042" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="516512017JSTD3"> 03/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="516512017EDDT3"> 03/1996</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516512017JTIT3"> Continuing Education Coordinator</span> </span> <span class="paddedline"> <span class="jobline" id="516512017JDES3" itemprop="description"> <ul> <li> Created personal interest classes that appealed to and met the needs of the community.</li> <li> Recruited instructors, organized schedule, and marketed courses.</li> <li> Organized first Spanish language classes for ER personnel in local hospitals.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL516512032" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL516512032"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512032_1_337244055" style=" padding-top:0px; "> <div class="field singlecolumn" id="516512032FRFM1"> <p align="LEFT"> academic, ads, advertising, banners, brochures, budget, conferences, special events, market research, marketing, materials, newspaper, office manager, personnel, press, press releases, publication, radio, recruitment, scripts, strategy, strategic planning, television, website content</p> </div> </div> </div> <div class="section" id="SECTION_AFIL516512019" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL516512019"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512019_1_337244053" style=" padding-top:0px; "> <div class="field singlecolumn" id="516512019FRFM1"> <p align="LEFT"> National Council for Marketing and Public Relations (NCMPR) </p> <p align="LEFT"> Tennessee College Public Relations Association (TCPRA)</p> <p align="LEFT"> Lookout Chapter of the Public Relations Society of America American (PRSA)</p> <p align="LEFT"> Advertising Federation Chattanooga (Ad Fed)</p> <p align="LEFT"> Tennessee Screenwriters Association </p> </div> </div> </div> <div class="section" id="SECTION_EDUC516512018" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC516512018"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512018_1_337244043" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="516512018GRYR1"> 1994</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="516512018DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="516512018STUY1"> Radio, Television &amp; Motion Pictures</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="516512018SCHO1" itemprop="name"> University of North Carolina</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="516512018SCIT1"> City</span> <span> ,</span> <span class="joblocation jobstate" id="516512018SSTA1"> State</span> <span class="joblocation jobstate" id="516512018SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="516512018FRFM1"> <p align="LEFT"> Radio, Television &amp; Motion Pictures</p> <p align="LEFT"> Writers Guild of America Internship, <i> Star Trek: Deep Space 9</i> , Paramount Pictures, Los Angeles California, Summer 1993</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516512018_2_337244049" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="516512018GRYR2"> 1975</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="516512018DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="516512018STUY2"> Human Services</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="516512018SCHO2" itemprop="name"> University of Tennessee</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="516512018SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="516512018SSTA2"> State</span> <span class="joblocation jobstate" id="516512018SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="516512018FRFM2"> <p align="LEFT"> Human Services</p> <p align="LEFT"> M<font color="#000000"> ortar Board Senior Citation, Academic Achievement Award; Academic Council; AASLF Outstanding Senior Award; Cheerleader; Campus Entertainment Board; Experiment in International Living trip to Italy Summer of 1973; Operation Crossroads to Africa travel to six West African nations during the summer of 1972; Resident Assistant 1975</font> </p> <p> </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR516512031" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR516512031"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516512031_1_337244054" style=" padding-top:0px; "> <div class="field singlecolumn" id="516512031FRFM1"> <p align="LEFT"> Writers Guild Board of Directors (2011-2012) </p> <p align="LEFT"> Sanctified Sisters Performing Ministry, Executive Director and Founder Howard High School, Class of 1971, President and Reunion Chairperson 2001-2011)</p> <p align="LEFT"> Murray Hills Neighborhood Association Board (2009-2011) </p> <p align="LEFT"> Hillcrest Elementary School PTA, President (2009-2010) </p> <p align="LEFT"> Moccasin Bend Council of the Girl Scouts of America, Leader, </p> <p align="LEFT"> Brownie Troop 875 (2007-2009) </p> </div> </div> </div> </div>

DIGITAL-MEDIA

VICE PRESIDENT, DIRECTOR OF CLIENT SERVICES, DIGITAL Summary Creative, hands-on Marketing professional with experience across industries including Consumer Packaged Goods, Human Resources, Financial Services and Information Technology. Able to communicate effectively as a liaison between creative, technical and business personnel. Demonstrated success in solving communication and technical problems through creative solutions. Recognized for streamlining processes and fostering teamwork. Expertise includes: Brand Management Copywriting Interactive Marketing Web Design Collateral Development Business Development Project Management Client Relations Special Events Planning Highlights Account management Direct marketing campaigns Mobile marketing Superior writer and editor Cross-functional team leadership Customer service-oriented Digital advertising Project management Go-to-market strategy development Competitive analysis Experience Vice President, Director of Client Services, Digital Oct 2005 to Current Company Name － City , State Increased revenue by [Number]% through product improvements. Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Spearheaded the creation of blogs and social media content. Evaluated return-on-investment and profit-loss projections. Collaborated with marketing and communications teams on standardization, design and production of marketing materials. Promoted brand awareness through SEO optimization and attractive web design. Wrote creative and engaging briefs for internal and external agencies. Account Manager Jan 2004 to Current Company Name － City , State Facilitated multiple marketing and promotional engagements for CPG clients. Evaluated performance of online campaigns and optimized effectiveness. Formed relationships with and ensured the appropriate participation and satisfaction of key client stakeholders. Clients included Cadbury Adams, Church & Dwight, Manischewitz and Johnson and Johnson. Managed aspects of a major national campaign involving radio, print, concert tours and Internet extensions for Dentyne in conjunction with Clear Channel Entertainment. Coordinated development of interactive media and print advertisements including FSIs. Established website performance benchmarks, dashboards and methodologies for usability testing and trend analysis. Supported Yahoo and AOL online campaigns which contributed to a 300% increase in traffic to the brand website. Identified and created strategic partnerships for Internet-based promotions, offline events and sweepstakes. Account Manager Oct 2005 Company Name － City , State Facilitated multiple marketing and promotional engagements for CPG clients. Evaluated performance of online campaigns and optimized effectiveness. Formed relationships with, and ensured the appropriate participation and satisfaction of key client stakeholders. Clients included Cadbury Adams, Church & Dwight, Manischewitz and Johnson and Johnson. • Managed aspects of a major national campaign involving radio, print, concert tours and internet extensions for Dentyne in conjunction with Clear Channel Entertainment. • Coordinated development of interactive media and print advertisements including FSI's. • Established website performance benchmarks, dashboards and methodologies for usability testing and trend analysis. • Supported Yahoo and AOL online campaigns which contributed to a 300% increase in traffic to the brand website. • Identified and created strategic partnerships for internet based promotions, offline events and sweepstakes. Director of Marketing / Content Manager Jan 2001 to Jan 2004 Company Name － City , State Conceived, implemented and maintained the company's web strategy. Developed targeted collateral for the sales team. Expanded brand recognition through Internet, media and mailing campaigns. Formulated effective responses to emerging competitive challenges such as customer consolidation and increasing use of web-based technologies. Researched and responded to RFPs, which established dialogue between the company and potential clients. Designed and delivered company website, copy and logo and standardized the company "look and feel" across marketing initiatives. Developed prototype web portal application as a marketing tool. Technical Marketing Manager Jan 1998 to Jan 2001 Company Name － City , State Managed all collateral for the Financial Services business unit via the Intranet. Customized web-based solutions to support marketing initiatives. Assisted other business units in developing their information management processes. Worked with team to develop Point Of View documents central to differentiating the company in the marketplace. Built and maintained web-based reference tool using HTML, Active Server Pages, VBscript, Javascript and CSS. Reduced e-mail "spamming" and improved effectiveness of organizational communication channels through developing and implementing web-based newsletters. Coordinated strategic project initiatives across offices and teams. Modeled a process for tracking, updating and utilizing client reference-ability data. Education BA , Communication Rutgers University － City , State , US BA in Communication, Rutgers University, New Brunswick, NJ, December 1997 ORGANIZATIONAL MEMBERSHIPS Founding Father of Alpha Kappa Lambda Fraternity, Rutgers University, Gamma Gamma Chapter Accomplishments Creative, hands-on Marketing professional with experience across industries including Consumer Packaged Goods, Human Resources, Financial Services and Information Technology. Able to communicate effectively as a liaison between creative, technical and business personnel. Demonstrated success in solving communication and technical problems through creative solutions. Recognized for streamlining processes and fostering teamwork. Expertise includes Affiliations Founding Father of Alpha Kappa Lambda Fraternity, Rutgers University, Gamma Gamma Chapter Skills Marketing, Clients, Account Manager, Increase, Interactive Media, Promotional, Satisfaction, Testing, Usability, Usability Test, Usability Testing, Web Based, Web-based, Prototype, Prototypes, Sales, Sales Team, The Sales, Web Portal, Active Server Pages, Css, Financial Services, Html, Intranet, Javascript, Organizational Communication, Solutions, Technical Marketing, Vbscript, Brand Management, Business Development, Client Relations, Copywriting, Human Resources, Liaison, Project Management, Web Design

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME571543874" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_571543874_1_372179811" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="571543874FNAM1"> </span> <span> </span> <span class="field" id="571543874LNAM1"> VICE PRESIDENT, DIRECTOR OF CLIENT SERVICES, DIGITAL</span> </div> </div> </div> <div class="section" id="SECTION_SUMM571543876" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM571543876"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543876_1_372179813" style=" padding-top:0px; "> <div class="field singlecolumn" id="571543876FRFM1"> Creative, hands-on Marketing professional with experience across industries including Consumer Packaged Goods, Human Resources, Financial Services and Information Technology. Able to communicate effectively as a liaison between creative, technical and business personnel. Demonstrated success in solving communication and technical problems through creative solutions. Recognized for streamlining processes and fostering teamwork. Expertise includes: Brand Management Copywriting Interactive Marketing Web Design Collateral Development Business Development Project Management Client Relations Special Events Planning</div> </div> </div> <div class="section" id="SECTION_HILT571543877" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT571543877"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543877_1_372182767" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="571543877SKC11"> <ul> <li> Account management</li> <li> Direct marketing campaigns</li> <li> Mobile marketing</li> <li> Superior writer and editor</li> <li> Cross-functional team leadership</li> </ul> </td> <td class="field twocol_2" id="571543877SKC21"> <ul> <li> Customer service-oriented</li> <li> Digital advertising</li> <li> Project management</li> <li> Go-to-market strategy development</li> <li> Competitive analysis</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR571543878" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR571543878"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543878_1_372190324" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571543878JTIT1"> Vice President, Director of Client Services, Digital</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="571543878JSTD1"> Oct 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="571543878EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571543878COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="571543878JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543878JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="571543878JDES1" itemprop="description"> <p align="LEFT"> Increased revenue by [Number]% through product improvements.</p> <p align="LEFT"> Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.</p> <p align="LEFT"> Spearheaded the creation of blogs and social media content.</p> <p align="LEFT"> Evaluated return-on-investment and profit-loss projections.</p> <p align="LEFT"> Collaborated with marketing and communications teams on standardization, design and production of marketing materials.</p> <p align="LEFT"> Promoted brand awareness through SEO optimization and attractive web design.</p> <p align="LEFT"> Wrote creative and engaging briefs for internal and external agencies.</p> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571543878_2_372179815" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571543878JTIT2"> Account Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="571543878JSTD2"> Jan 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="571543878EDDT2"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571543878COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="571543878JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543878JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="571543878JDES2" itemprop="description"> Facilitated multiple marketing and promotional engagements for CPG clients. Evaluated performance of online campaigns and optimized effectiveness. Formed relationships with and ensured the appropriate participation and satisfaction of key client stakeholders. Clients included Cadbury Adams, Church &amp; Dwight, Manischewitz and Johnson and Johnson. Managed aspects of a major national campaign involving radio, print, concert tours and Internet extensions for Dentyne in conjunction with Clear Channel Entertainment. Coordinated development of interactive media and print advertisements including FSIs. Established website performance benchmarks, dashboards and methodologies for usability testing and trend analysis. Supported Yahoo and AOL online campaigns which contributed to a 300% increase in traffic to the brand website. Identified and created strategic partnerships for Internet-based promotions, offline events and sweepstakes.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_571543878_3_372191110" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571543878JTIT3"> Account Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="571543878JSTD3"> </span> <span class="jobdates" format="%b %Y" id="571543878EDDT3"> Oct 2005</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571543878COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="571543878JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543878JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="571543878JDES3" itemprop="description"> <p align="LEFT"> Facilitated multiple marketing and promotional engagements for CPG</p> <p align="LEFT"> clients. Evaluated performance of online campaigns and optimized</p> <p align="LEFT"> effectiveness. Formed relationships with, and ensured the appropriate</p> <p align="LEFT"> participation and satisfaction of key client stakeholders. Clients</p> <p align="LEFT"> included Cadbury Adams, Church &amp; Dwight, Manischewitz and Johnson and</p> <p align="LEFT"> Johnson.</p> <br/> <p align="LEFT"> • Managed aspects of a major national campaign involving radio,</p> <p align="LEFT"> print, concert tours and internet extensions for Dentyne in conjunction</p> <p align="LEFT"> with Clear Channel Entertainment.</p> <p align="LEFT"> • Coordinated development of interactive media and print</p> <p align="LEFT"> advertisements including FSI's.</p> <p align="LEFT"> • Established website performance benchmarks, dashboards and</p> <p align="LEFT"> methodologies for usability testing and trend analysis.</p> <p align="LEFT"> • Supported Yahoo and AOL online campaigns which contributed to</p> <p align="LEFT"> a 300% increase in traffic to the brand website.</p> <p align="LEFT"> • Identified and created strategic partnerships for internet</p> <p align="LEFT"> based promotions, offline events and sweepstakes.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571543878_4_372179816" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571543878JTIT4"> Director of Marketing / Content Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="571543878JSTD4"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="571543878EDDT4"> Jan 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571543878COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="571543878JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543878JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="571543878JDES4" itemprop="description"> <p align="LEFT"> Conceived, implemented and maintained the company's web strategy. Developed targeted collateral for the sales team. Expanded brand recognition through Internet, media and mailing campaigns. Formulated effective responses to emerging competitive challenges such as customer consolidation and increasing use of web-based technologies. Researched and responded to RFPs, which established dialogue between the company and potential clients. Designed and delivered company website, copy and logo and standardized the company "look and feel" across marketing initiatives. Developed prototype web portal application as a marketing tool.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571543878_5_372179817" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571543878JTIT5"> Technical Marketing Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="571543878JSTD5"> Jan 1998</span> <span> to </span> <span class="jobdates" format="%b %Y" id="571543878EDDT5"> Jan 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571543878COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="571543878JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543878JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="571543878JDES5" itemprop="description"> Managed all collateral for the Financial Services business unit via the Intranet. Customized web-based solutions to support marketing initiatives. Assisted other business units in developing their information management processes. Worked with team to develop Point Of View documents central to differentiating the company in the marketplace. Built and maintained web-based reference tool using HTML, Active Server Pages, VBscript, Javascript and CSS. Reduced e-mail "spamming" and improved effectiveness of organizational communication channels through developing and implementing web-based newsletters. Coordinated strategic project initiatives across offices and teams. Modeled a process for tracking, updating and utilizing client reference-ability data.</span> </div> </div> </div> <div class="section" id="SECTION_EDUC571543879" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC571543879"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543879_1_372179818" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="571543879DGRE1" itemprop="name"> BA</span> <span> , </span> <span class="programline" id="571543879STUY1"> Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="571543879SCHO1" itemprop="name"> Rutgers University</span> <span> － </span> <span class="joblocation jobcity" id="571543879SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="571543879SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="571543879SCNT1"> US</span> </span> <span class="field" id="571543879FRFM1"> BA in Communication, Rutgers University, New Brunswick, NJ, December 1997 ORGANIZATIONAL MEMBERSHIPS Founding Father of Alpha Kappa Lambda Fraternity, Rutgers University, Gamma Gamma Chapter</span> </div> </div> </div> <div class="section" id="SECTION_ACCM571543880" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM571543880"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543880_1_372179814" style=" padding-top:0px; "> <div class="field singlecolumn" id="571543880FRFM1"> Creative, hands-on Marketing professional with experience across industries including Consumer Packaged Goods, Human Resources, Financial Services and Information Technology. Able to communicate effectively as a liaison between creative, technical and business personnel. Demonstrated success in solving communication and technical problems through creative solutions. Recognized for streamlining processes and fostering teamwork. Expertise includes</div> </div> </div> <div class="section" id="SECTION_AFIL571543881" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL571543881"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543881_1_372179819" style=" padding-top:0px; "> <div class="field singlecolumn" id="571543881FRFM1"> Founding Father of Alpha Kappa Lambda Fraternity, Rutgers University, Gamma Gamma Chapter</div> </div> </div> <div class="section" id="SECTION_SKLL571543882" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL571543882"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571543882_1_372179820" style=" padding-top:0px; "> <div class="field singlecolumn" id="571543882FRFM1"> Marketing, Clients, Account Manager, Increase, Interactive Media, Promotional, Satisfaction, Testing, Usability, Usability Test, Usability Testing, Web Based, Web-based, Prototype, Prototypes, Sales, Sales Team, The Sales, Web Portal, Active Server Pages, Css, Financial Services, Html, Intranet, Javascript, Organizational Communication, Solutions, Technical Marketing, Vbscript, Brand Management, Business Development, Client Relations, Copywriting, Human Resources, Liaison, Project Management, Web Design</div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA COORDINATOR Summary To secure a position within an organization where I will be able to apply the extensive skills and abilities that I have acquired through my education and work experience in the advertising, marketing and social media fields. Highlights well-versed on social media channels (paid and organic) trends, content development, and community engagement  Account management Client relationship Google analytics Direct mail campaigns Fluent in Spanish  Experience 10/2016 to 02/2017 Social Media Coordinator Company Name － City , State Managed new product and content releases. Creates and schedules weekly content for client's professional social media accounts Utilize applications such as Canva, Sendible, basecamp, Google+, Cyfe and more  Manages and measures clients social media accounts for follower analysis, reach, and growth. Prepared detailed marketing forecasts on a monthly basis. Design, administer and launch email marketing campaigns using MailChimp.  Worked effectively in a heavily cross-functional, fast-paced environment. 09/2015 to Current Sales Associate Company Name － City , State Suggest key looks and incorporates the latest trends and current promotions based on the customer's individual style. Assist store in meeting and exceeding daily sales goals Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom Partner with management on performing stock transfers, damage outs, and shipment receiving Comply with operational standards, to include following safety policies and proper censoring of merchandise.  06/2015 to 08/2015 Marketing Sales Intern Company Name － City , State Maintained Launch Trampoline Park social media accounts including Twitter, Facebook & Instagram Promote summer events thought their social media Vendor outreach regarding the summer program 01/2015 to 05/2015 Events Coordinator Company Name － City , State Vendor outreach providing detailed information on the event Contacting businesses for raffles and sponsorship Tracking In-kind gifts Event coordination and set up Management of volunteer activities such as shoreline cleanups. Education 2016 Bachelor of Arts : Communications (Advertising) Rhode Island College － City , State , United States Minor in Marketing Communication Club member Honor Society of the National Communication Association Dean List Languages Bilingual   (English / Spanish) Skills Excellent use of Word, Excel and PowerPoint iMovie,  Photoshop, MS Publisher, and Final Cut Pro Advance Knowledge of social networks and social media tools, Facebook, Instagram, Twitter, Pinterest, YouTube and Snapchat, sendible, cyfe, basecamp and more.   Strong writing skills Research abilities Strong Organization and planning skills Confidentiality

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME818571695" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_818571695_1_532409096" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="818571695FNAM1"> </span> <span> </span> <span class="field" id="818571695LNAM1"> SOCIAL MEDIA COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM818571698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM818571698"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571698_1_532409103" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="818571698FRFM1"> To secure a position within an organization where I will be able to apply the extensive skills and abilities that I have acquired through my education and work experience in the advertising, marketing and social media fields.</div> </div> </div> <div class="section" id="SECTION_HILT818571700" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT818571700"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571700_1_532409105" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="818571700SKC11"> <ul> <li> well-versed on social media channels (paid and organic) trends, content development, and community engagement </li> </ul> </td> <td class="field twocol_2" id="818571700SKC21"> <ul> <li class=""> Account management</li> <li class=""> Client relationship<br/> </li> <li class=""> Google analytics</li> <li class=""> Direct mail campaigns</li> <li class=""> Fluent in <font color="#0000ff"> Spanish </font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR818571696" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR818571696"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571696_1_590985915" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="818571696JSTD1"> 10/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818571696EDDT1"> 02/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="818571696JTIT1"> Social Media Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818571696COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="818571696JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818571696JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="818571696JDES1" itemprop="description"> <span class=""> Managed new product and content releases.</span> <ul> <li> Creates and schedules weekly content for client's professional social media accounts</li> <li> Utilize applications such as Canva, Sendible, basecamp, Google+, Cyfe and more </li> <li> Manages and measures clients social media accounts for follower analysis, reach, and growth.</li> <li> Prepared detailed marketing forecasts on a monthly basis.</li> <li> Design, administer and launch email marketing campaigns using MailChimp. </li> <li> Worked effectively in a heavily cross-functional, fast-paced environment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_818571696_2_532409097" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="818571696JSTD2"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818571696EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="818571696JTIT2"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818571696COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="818571696JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818571696JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="818571696JDES2" itemprop="description"> <ul> <li> Suggest key looks and incorporates the latest trends and current promotions based on the customer's individual style.</li> <li> Assist store in meeting and exceeding daily sales goals Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom </li> <li> Partner with management on performing stock transfers, damage outs, and shipment receiving</li> <li> Comply with operational standards, to include following safety policies and proper censoring of merchandise. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_818571696_3_532409100" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="818571696JSTD3"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818571696EDDT3"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="818571696JTIT3"> Marketing Sales Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818571696COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="818571696JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818571696JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="818571696JDES3" itemprop="description"> <ul> <li> Maintained Launch Trampoline Park social media accounts including Twitter, Facebook &amp; Instagram</li> <li> Promote summer events thought their social media</li> <li> Vendor outreach regarding the summer program</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_818571696_4_532409101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="818571696JSTD4"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="818571696EDDT4"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="818571696JTIT4"> Events Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="818571696COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="818571696JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="818571696JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="818571696JDES4" itemprop="description"> <ul> <li> Vendor outreach providing detailed information on the event</li> <li> Contacting businesses for raffles and sponsorship </li> <li> Tracking In-kind gifts </li> <li> Event coordination and set up </li> <li> Management of volunteer activities such as shoreline cleanups.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC818571697" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC818571697"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571697_1_532410607" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="818571697GRYR1"> 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="818571697DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="818571697STUY1"> Communications (Advertising)</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="818571697SCHO1" itemprop="name"> Rhode Island College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="818571697SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="818571697SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="818571697SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="818571697FRFM1"> <div> Minor in Marketing</div> <div> Communication Club member </div> <div> <span style="line-height: 1.5;"> Honor Society of the National Communication Association</span> </div> <div> <span style="line-height: 1.5;"> </span> Dean List</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG818571699" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG818571699"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571699_1_532409104" style="padding-top:0px;"> <div class="field singlecolumn" id="818571699FRFM1"> <div> Bilingual  </div> <div> (English / Spanish)</div> </div> </div> </div> <div class="section" id="SECTION_SKLL818571701" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL818571701"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_818571701_1_532409106" style="padding-top:0px;"> <div class="field singlecolumn" id="818571701FRFM1"> <ul> <li> <span style="line-height: 1.5;"> Excellent use of Word, Excel and PowerPoint</span> <br/> </li> <li> <span style="line-height: 1.5;"> iMovie,</span> <span style="line-height: 1.5;">  Photoshop, MS Publisher, and Final Cut Pro</span> <span style="line-height: 1.5;"> </span> </li> <li> Advance Knowledge of social networks and social media tools, Facebook, Instagram, Twitter, Pinterest, YouTube and Snapchat, sendible, cyfe, basecamp and more.  </li> <li> Strong writing skills</li> <li> Research abilities</li> <li> Strong Organization and planning skills</li> <li> Confidentiality</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

PAID MEDIA SPECIALIST Summary Enthusiastic employee with a record of high quality work, excellent interpersonal skills, and a strong work ethic. I am seeking a career with a company that values hard work, open communication, and offers opportunities for growth and personal improvement. Accomplishments Angie's List Developing Professionals Network March 2014-Present. Promote career development and employee culture through educational and social events. Experience 08/2016 to Current Paid Media Specialist Company Name － City , State Collaborate with agency partners and marketing leadership to execute Angie's List offline advertising strategy. Responsible for planning and implementing 2017 offline media plan of ~$14M, which accounts for 57% of marketing's membership sales goals. Manage relationship with radio partners, TV media agency of record, and other offline media contacts. Work closely with online marketing team and digital agency partner to align media plans between online and offline tactics, focusing on advanced TV and OLV. 04/2015 to 07/2016 Coordinator Company Name － City , State Supported the marketing leadership team, acting as a liaison across seven marketing channels and among several agency partnerships. Coordinated and executed formal RFP process for digital, creative, and media agency searches that resulted in media buys greater than $50M. Organized quarterly marketing summits with marketing leadership and agency partner teams. Managed monthly marketing department wide meetings for 11 teams, consisting of ~65 employees. Point person for contract management process, and implemented any new software and processes for marketing department, including SharePoint and Procure-to-Pay system. Angie's List top 20% performer Q3 & Q4 2015. 06/2013 to 04/2015 Member Care Trainer Company Name － City , State Constructed training plan to roll out new CRM software to Member Care department managers and approximately 300 Member Care team members. Designed and implemented a modular new hire training program for the Member Care department comprised of six cross functional teams. Successfully on boarded and prepared approximately 300 new employees for various positions including membership sales, customer care, and member retention. Angie's List top 10% performer (2014), top 20% performer (Q4 2013 & Q3 2014). 06/2012 to 06/2013 Member Services Representative Company Name － City , State Provided exceptional customer service answering inbound phone calls from members. Documented member feedback on hiring experiences with service companies. Education May 2012 Bachelor of Science : Management Marketing Communications Purdue University － City , State Management Marketing Communications Work History Company Name Skills advertising, agency, contract management, CRM, customer service, customer care, functional, hiring, leadership, marketing, media plans, media plan, meetings, SharePoint, online marketing, processes, radio, RFP, sales, strategy, phone, TV

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME915685694" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_915685694_1_601270244" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="915685694FNAM1"> </span> <span> </span> <span class="field" id="915685694LNAM1"> PAID MEDIA SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM915685702" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM915685702"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685702_1_601270253" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="915685702FRFM1"> Enthusiastic employee with a record of high quality work, excellent interpersonal skills, and a strong work ethic. I am seeking a career with a company that values hard work, open communication, and offers opportunities for growth and personal improvement.</div> </div> </div> <div class="section" id="SECTION_HILT915685704" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM915685698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM915685698"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685698_1_601270251" style="padding-top:0px;"> <div class="field singlecolumn" id="915685698FRFM1"> <ul> <li> Angie's List Developing Professionals Network March 2014-Present.</li> <li> Promote career development and employee culture through educational and social events.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR915685696" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR915685696"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685696_1_601270246" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="915685696JSTD1"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="915685696EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="915685696JTIT1"> Paid Media Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="915685696COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="915685696JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="915685696JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="915685696JDES1" itemprop="description"> <ul> <li> Collaborate with agency partners and marketing leadership to execute Angie's List offline advertising strategy.</li> <li> Responsible for planning and implementing 2017 offline media plan of ~$14M, which accounts for 57% of marketing's membership sales goals.</li> <li> Manage relationship with radio partners, TV media agency of record, and other offline media contacts.</li> <li> Work closely with online marketing team and digital agency partner to align media plans between online and offline tactics, focusing on advanced TV and OLV.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_915685696_2_601270247" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="915685696JSTD2"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="915685696EDDT2"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="915685696JTIT2"> Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="915685696COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="915685696JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="915685696JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="915685696JDES2" itemprop="description"> <ul> <li> Supported the marketing leadership team, acting as a liaison across seven marketing channels and among several agency partnerships.</li> <li> Coordinated and executed formal RFP process for digital, creative, and media agency searches that resulted in media buys greater than $50M.</li> <li> Organized quarterly marketing summits with marketing leadership and agency partner teams.</li> <li> Managed monthly marketing department wide meetings for 11 teams, consisting of ~65 employees.</li> <li> Point person for contract management process, and implemented any new software and processes for marketing department, including SharePoint and Procure-to-Pay system.</li> <li> Angie's List top 20% performer Q3 &amp; Q4 2015.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_915685696_3_601270248" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="915685696JSTD3"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="915685696EDDT3"> 04/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="915685696JTIT3"> Member Care Trainer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="915685696COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="915685696JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="915685696JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="915685696JDES3" itemprop="description"> <ul> <li> Constructed training plan to roll out new CRM software to Member Care department managers and approximately 300 Member Care team members.</li> <li> Designed and implemented a modular new hire training program for the Member Care department comprised of six cross functional teams.</li> <li> Successfully on boarded and prepared approximately 300 new employees for various positions including membership sales, customer care, and member retention.</li> <li> Angie's List top 10% performer (2014), top 20% performer (Q4 2013 &amp; Q3 2014).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_915685696_4_601270249" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="915685696JSTD4"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="915685696EDDT4"> 06/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="915685696JTIT4"> Member Services Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="915685696COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="915685696JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="915685696JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="915685696JDES4" itemprop="description"> <ul> <li> Provided exceptional customer service answering inbound phone calls from members.</li> <li> Documented member feedback on hiring experiences with service companies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC915685699" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC915685699"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685699_1_601270252" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="915685699GRYR1"> May 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="915685699DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="915685699STUY1"> Management Marketing Communications</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="915685699SCHO1" itemprop="name"> Purdue University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="915685699SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="915685699SSTA1"> State</span> <span class="joblocation jobstate" id="915685699SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="915685699FRFM1"> Management Marketing Communications</span> </span> </div> </div> </div> <div class="section" id="SECTION_WRKH915685697" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH915685697"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685697_1_601270250" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="915685697JSTD1"> </span> <span class="jobdates" format="%m/%Y" id="915685697EDDT1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="915685697COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="915685697JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="915685697JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="915685697JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL915685703" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL915685703"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_915685703_1_601270254" style="padding-top:0px;"> <div class="field singlecolumn" id="915685703FRFM1"> advertising, agency, contract management, CRM, customer service, customer care, functional, hiring, leadership, marketing, media plans, media plan, meetings, SharePoint, online marketing, processes, radio, RFP, sales, strategy, phone, TV</div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA COORDINATOR Highlights Microsoft Office (e.g. Word, Excel and Power point) Intermediate knowledge of Photoshop Intermediate Knowledge of WordPress Proficient knowledge of social media platforms (e.g. Facebook, Instagram, Twitter, Polyvore) Proficient in e-ClinicalWorks software, QuickBooks, and Multichannel Order Manager Experience Social Media Coordinator Sep 2015 to Current Company Name － City , State Proposing creative strategy in collaboration with marketing director Adding 45 quality boards on Pinterest and resulting in 47% follower growth Posting on Twitter and Instagram at least once a day Keeping track of social media trends and competition via Alexa Rank and Google Analytics Creating relevant contests to grow brand recognition and excitement. Social Media Intern Nov 2014 to Feb 2015 Company Name － City , State Website and social media optimization Monitoring and posting on blogs, forums, and social networks Online outreach and promotion using Facebook, Twitter, Instagram and email marketing. Bookkeeper Sep 2013 to Dec 2015 Company Name － City , State Inputting vouchers, invoices, checks, account statements, reports, and other records Managing charges and refunds Recording business transactions and key daily worksheets to the general ledger system. Medical Record Clerk Jan 2008 to Jan 2013 Company Name － City , State Transferring patients' data into DOH website Reviewing 500+ records for completeness, accuracy, and compliance with regulations on a monthly basis preparing quarterly reports. Education Public Affairs Communication Baruch College - CUNY － City , State Public Affairs Communication Interests Moma PS1 Warm Up Series 2015 and 2016 New York Cares 2011 Mehr NGO Skills Photoshop, creative strategy, DOH, email, general ledger, Google Analytics, director, Managing, marketing, Excel, Microsoft Office, Power point, Word, networks, optimization, promotion, quality, QuickBooks, Recording, social media platforms, Website Additional Information Volunteer Jobs Moma PS1 Warm Up Series 2015 and 2016 New York Cares 2011 Mehr NGO

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME906166259" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_906166259_1_594533310" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="906166259FNAM1"> </span> <span> </span> <span class="field" id="906166259LNAM1"> SOCIAL MEDIA COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM906166267" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT906166264" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT906166264"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166264_1_594533318" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="906166264SKC11"> <ul> <li> Microsoft Office (e.g. Word, Excel and Power point)</li> <li> Intermediate knowledge of Photoshop</li> <li> Intermediate Knowledge of WordPress</li> <li> Proficient knowledge of social media platforms (e.g. Facebook, Instagram, Twitter, Polyvore)</li> <li> Proficient in e-ClinicalWorks software, QuickBooks, and Multichannel Order Manager</li> </ul> </td> <td class="field twocol_2" id="906166264SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR906166261" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR906166261"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166261_1_594533312" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906166261JTIT1"> Social Media Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="906166261JSTD1"> Sep 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="906166261EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906166261COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906166261JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906166261JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="906166261JDES1" itemprop="description"> <ul> <li> Proposing creative strategy in collaboration with marketing director Adding 45 quality boards on Pinterest and resulting in 47% follower growth Posting on Twitter and Instagram at least once a day Keeping track of social media trends and competition via Alexa Rank and Google Analytics Creating relevant contests to grow brand recognition and excitement.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906166261_2_594533314" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906166261JTIT2"> Social Media Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="906166261JSTD2"> Nov 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="906166261EDDT2"> Feb 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906166261COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906166261JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906166261JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="906166261JDES2" itemprop="description"> <ul> <li> Website and social media optimization Monitoring and posting on blogs, forums, and social networks Online outreach and promotion using Facebook, Twitter, Instagram and email marketing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906166261_3_594533313" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906166261JTIT3"> Bookkeeper</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="906166261JSTD3"> Sep 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="906166261EDDT3"> Dec 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906166261COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906166261JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906166261JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="906166261JDES3" itemprop="description"> <ul> <li> Inputting vouchers, invoices, checks, account statements, reports, and other records Managing charges and refunds Recording business transactions and key daily worksheets to the general ledger system.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906166261_4_594533315" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906166261JTIT4"> Medical Record Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="906166261JSTD4"> Jan 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="906166261EDDT4"> Jan 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906166261COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906166261JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906166261JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="906166261JDES4" itemprop="description"> <ul> <li> Transferring patients' data into DOH website Reviewing 500+ records for completeness, accuracy, and compliance with regulations on a monthly basis preparing quarterly reports.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC906166262" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC906166262"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166262_1_594533316" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="906166262DGRE1" itemprop="name"> </span> <span class="programline" id="906166262STUY1"> Public Affairs Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="906166262SCHO1" itemprop="name"> Baruch College - CUNY</span> <span> － </span> <span class="joblocation jobcity" id="906166262SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="906166262SSTA1"> State</span> <span class="joblocation jobstate" id="906166262SCNT1"> </span> </span> <span class="field" id="906166262FRFM1"> Public Affairs Communication</span> </div> </div> </div> <div class="section" id="SECTION_INTR906166263" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR906166263"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166263_1_594533317" style="padding-top:0px;"> <div class="field singlecolumn" id="906166263FRFM1"> Moma PS1 Warm Up Series 2015 and 2016 New York Cares 2011 Mehr NGO</div> </div> </div> <div class="section" id="SECTION_SKLL906166265" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL906166265"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166265_1_594533319" style="padding-top:0px;"> <div class="field singlecolumn" id="906166265FRFM1"> Photoshop, creative strategy, DOH, email, general ledger, Google Analytics, director, Managing, marketing, Excel, Microsoft Office, Power point, Word, networks, optimization, promotion, quality, QuickBooks, Recording, social media platforms, Website</div> </div> </div> <div class="section" id="SECTION_ADDI906166266" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI906166266"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906166266_1_594533320" style="padding-top:0px;"> <div class="field singlecolumn" id="906166266FRFM1"> <ul> <li> Volunteer Jobs Moma PS1 Warm Up Series 2015 and 2016 New York Cares 2011 Mehr NGO</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA SERVICES COORDINATOR Summary Life-long San Antonio resident, dedicated and technically skilled professional with a diverse background, strong people skills, team player, highly organized, excellent collaboration and communication skills, ability to multi-task and adapt well to change. Excellent in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Highlights Proficient in Microsoft Office applications, Quick Books Pro, Google Tools/Apps for Education, Type 70 WPM, 10-Key by touch with accuracy, HTML5, CSS, Basic PHP, Adobe Creative Cloud, Techsmith Relay, Camtasia, Snag-it, Web Research skills, Web 2.0 tools, Video-Web conference skills, Mass deployment and configuration of iOS device skills, Clear understanding of Project cost, Excellent Customer Service skills, Strong Analytical, Collaboration, Communication, Written, Organizational, and Multi-tasking skills. Accomplishments Led the development of inventory control metric system. Decreased the number of issues in an electronic classroom by developing metric system of technology issues. Experience Media Services Coordinator 01/2009 to Current Company Name City , State Responsible for all accounting and financial functions, AP, AR, PR, GL/bank reconciliations and month-end closing, prepare financial reports, track travel, purchase departmental supplies, upkeep of office equipment * Assists Director in budget planning based on asset tracking and depreciation of capital equipment * Responsible for the tracking of a number of expense accounts for construction projects, supply and expenses, grants and one time initiative budgets * Responsible for reviewing and processing contractor draws in a timely manner ensuring all services and supplies have been rendered * Purchaser for all AV classroom technology equipment * Monitor and troubleshoot AV technology classroom issues at a tier II level, dispatch technicians as needed * Responsible for the upkeep of helpdesk ticketing systems * Assist the Director and Audio Visual Classroom Technology Design/Project Manager in various special projects as well as provide technical support for video conferences, webinars and various other multi-media services * Assist in the management of technology in newly designed and commissioned classrooms; deploying tablet touch controls and similar multi-media equipment * Serve as the Lynda.com Campus Administrator, prepares monthly statistical reports for VP, CITO and Director * Coordinate all AV equipment delivery set ups for TU community events and visiting group events * Responsible for hiring and managing the evening supervisor as well as student workers, process payroll in a timely manner, approve vacation / sick leave, coordinate staff schedules and training * Lead social media journalist for the CLT; coordinate departmental tours, new student / faculty orientations * Responsible for the upkeep of AV inventory, demonstration of AV equipment for checkout, upkeep of 3D printer, provide technical training and support for the 3D printer Credit Manager / Billing Coordinator 01/2006 to 01/2009 Company Name City , State Responsible for accounts receivables and month end closing duties * Responsible for all Group Billing of accounts generating over 300K in revenue / Customized Invoicing * Responsible for all Credit card transactions and handling disputes * Responsible for all aspects of direct billing, credit references, and collections and other city ledger accounts * Conduct monthly credit committee meetings, prepare monthly write-off report * Assist Controller and Assistant Controller in developing, implementing financial/office policies * Work closely with Sales, Catering Managers to ensure all client billing requests are met * Responsible for implementing / managing new technology and trouble shoot common accounting issues Developer 01/1998 to 01/2006 Company Name City , State Office Manager / Leasing Manager * Office Manager and Leasing Manager for Property Management Firm * Responsible for all accounting and financial functions, AP, AR, PR, GL/bank reconciliations and month-end closing * Assistant Project Manager for construction of newly developed properties, monitor jobsite procured material and receiving and warehousing functions ensuring materials are purchased in accordance with project technical specifications * Manage subcontractor administration, review and execute contractor draws and change orders * Oversee the administrative systems/operations of the office, including interviewing, hiring and managing staff, implementing / managing new technology * Prepare and review of all trusts, power of attorneys, leases, title commitments, and other miscellaneous mortgage loan and real estate legal documents * Monitor and maintain all employee personnel files, including payroll * Maintain good customer relationship with tenants, coordinated property tours of commercial and residential properties. First point of contact to handle tenant inquires and complaints * Responsible for rent rolls, pay or vacate notices, lease renewals, rent increase notices, market rate analysis * Heavy calendar scheduling, events and meeting coordination, and travel arrangements for owner Education Associate of Applied Science : Digital Media Northwest Vista College 2012-Present Northwest Vista College | Associate of Applied Science, Concentration in Digital Media Presentations International Programs Presentation - to assist international students with various skills such as payroll deposits, obtaining Social Security card, obtaining campus employment, etc. Skills Accounting, Reconciliations, Closing Procedures, AP, AR, Bank Reconciliations, GL, Payroll, Project Manager, Public Relations, Property Management, Scheduling, Travel Arrangements, Budget, Correspondence, Billing, Credit, Credit Card Reconciliations, , Change Orders, Interviewing, Leasing, Office Manager, Helpdesk ticketing system and reporting, Inventory, Process Payroll, Purchaser, Technical Support, Training, Customer Service, Excellent Customer Service Skills, Highly Organized, Microsoft Office, Ms Office, Quick Books Pro, Receptionist, Team Player, Typing, Very Organized

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME584024117" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_584024117_1_380179599" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="584024117FNAM1"> </span> <span> </span> <span class="field" id="584024117LNAM1"> MEDIA SERVICES COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM584024119" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM584024119"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024119_1_380179606" style=" padding-top:0px; "> <div class="field singlecolumn" id="584024119FRFM1"> Life-long San Antonio resident, dedicated and technically skilled professional with a diverse background, strong people skills, team player, highly organized, excellent collaboration and communication skills, ability to multi-task and adapt well to change. Excellent in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.</div> </div> </div> <div class="section" id="SECTION_HILT584024120" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT584024120"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024120_1_380179608" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="584024120SKC11"> <p align="LEFT"> Proficient in Microsoft Office applications, Quick Books Pro, Google Tools/Apps for Education, Type 70 WPM, 10-Key by touch with accuracy, HTML5, CSS, Basic PHP, Adobe Creative Cloud, Techsmith Relay, Camtasia, Snag-it, Web Research skills, Web 2.0 tools, Video-Web conference skills,</p> </td> <td class="field twocol_2" id="584024120SKC21"> <ul> <li> Mass deployment and configuration of iOS device skills, Clear understanding of Project cost, Excellent Customer Service skills, Strong Analytical, Collaboration, Communication, Written, Organizational, and Multi-tasking skills.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM584024717" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM584024717"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024717_1_380186956" style=" padding-top:0px; "> <div class="field singlecolumn" id="584024717FRFM1"> <p align="LEFT"> Led the development of inventory control metric system. Decreased the number of issues in an electronic classroom by developing metric system of technology issues.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR584024121" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR584024121"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024121_1_380179612" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584024121JTIT1"> Media Services Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="584024121JSTD1"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584024121EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584024121COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="584024121JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584024121JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="584024121JDES1" itemprop="description"> <p align="LEFT"> Responsible for all accounting and financial functions, AP, AR, PR, GL/bank reconciliations and month-end closing, prepare financial reports, track travel, purchase departmental supplies, upkeep of office equipment * Assists Director in budget planning based on asset tracking and depreciation of capital equipment * Responsible for the tracking of a number of expense accounts for construction projects, supply and expenses, grants and one time initiative budgets * Responsible for reviewing and processing contractor draws in a timely manner ensuring all services and supplies have been rendered * Purchaser for all AV classroom technology equipment * Monitor and troubleshoot AV technology classroom issues at a tier II level, dispatch technicians as needed * Responsible for the upkeep of helpdesk ticketing systems * Assist the Director and Audio Visual Classroom Technology Design/Project Manager in various special projects as well as provide technical support for video conferences, webinars and various other multi-media services * Assist in the management of technology in newly designed and commissioned classrooms; deploying tablet touch controls and similar multi-media equipment * Serve as the Lynda.com Campus Administrator, prepares monthly statistical reports for VP, CITO and Director * Coordinate all AV equipment delivery set ups for TU community events and visiting group events * Responsible for hiring and managing the evening supervisor as well as student workers, process payroll in a timely manner, approve vacation / sick leave, coordinate staff schedules and training * Lead social media journalist for the CLT; coordinate departmental tours, new student / faculty orientations * Responsible for the upkeep of AV inventory, demonstration of AV equipment for checkout, upkeep of 3D printer, provide technical training and support for the 3D printer</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584024121_2_380179613" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584024121JTIT2"> Credit Manager / Billing Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="584024121JSTD2"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584024121EDDT2"> 01/2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584024121COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="584024121JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584024121JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="584024121JDES2" itemprop="description"> <p align="LEFT"> Responsible for accounts receivables and month end closing duties * Responsible for all Group Billing of accounts generating over 300K in revenue / Customized Invoicing * Responsible for all Credit card transactions and handling disputes * Responsible for all aspects of direct billing, credit references, and collections and other city ledger accounts * Conduct monthly credit committee meetings, prepare monthly write-off report * Assist Controller and Assistant Controller in developing, implementing financial/office policies * Work closely with Sales, Catering Managers to ensure all client billing requests are met * Responsible for implementing / managing new technology and trouble shoot common accounting issues</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584024121_3_380179616" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584024121JTIT3"> Developer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="584024121JSTD3"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584024121EDDT3"> 01/2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584024121COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="584024121JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584024121JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="584024121JDES3" itemprop="description"> Office Manager / Leasing Manager * Office Manager and Leasing Manager for Property Management Firm * Responsible for all accounting and financial functions, AP, AR, PR, GL/bank reconciliations and month-end closing * Assistant Project Manager for construction of newly developed properties, monitor jobsite procured material and receiving and warehousing functions ensuring materials are purchased in accordance with project technical specifications * Manage subcontractor administration, review and execute contractor draws and change orders * Oversee the administrative systems/operations of the office, including interviewing, hiring and managing staff, implementing / managing new technology * Prepare and review of all trusts, power of attorneys, leases, title commitments, and other miscellaneous mortgage loan and real estate legal documents * Monitor and maintain all employee personnel files, including payroll * Maintain good customer relationship with tenants, coordinated property tours of commercial and residential properties. First point of contact to handle tenant inquires and complaints * Responsible for rent rolls, pay or vacate notices, lease renewals, rent increase notices, market rate analysis * Heavy calendar scheduling, events and meeting coordination, and travel arrangements for owner</span> </div> </div> </div> <div class="section" id="SECTION_EDUC584024122" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC584024122"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024122_1_380179620" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="584024122DGRE1" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" id="584024122STUY1"> Digital Media</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="584024122SCHO1" itemprop="name"> Northwest Vista College</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="584024122SCIT1"> </span> <span class="joblocation jobstate" id="584024122SSTA1"> </span> <span class="joblocation jobstate" id="584024122SCNT1"> </span> </span> </span> <span class="field" id="584024122FRFM1"> 2012-Present Northwest Vista College | Associate of Applied Science, Concentration in Digital Media</span> </div> </div> </div> <div class="section" id="SECTION_PRES584024140" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PRES584024140"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024140_1_380179610" style=" padding-top:0px; "> <div class="field singlecolumn" id="584024140FRFM1"> <p align="LEFT"> International Programs Presentation - to assist international students with various skills such as payroll deposits, obtaining Social Security card, obtaining campus employment, etc.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_SKLL584024147" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL584024147"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584024147_1_380179623" style=" padding-top:0px; "> <div class="field singlecolumn" id="584024147FRFM1"> <p align="LEFT"> Accounting, Reconciliations, Closing Procedures, AP, AR, Bank Reconciliations, GL, Payroll, Project Manager, Public Relations, Property Management, Scheduling, Travel Arrangements, Budget, Correspondence, Billing, Credit, Credit Card Reconciliations, , Change Orders, Interviewing, Leasing, Office Manager, Helpdesk ticketing system and reporting, Inventory, Process Payroll, Purchaser, Technical Support, Training, Customer Service, Excellent Customer Service Skills, Highly Organized, Microsoft Office, Ms Office, Quick Books Pro, Receptionist, Team Player, Typing, Very Organized</p> </div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA ANALYST Professional Summary Positive and upbeat Customer Service Specialist bringing 15 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Skills Social media platforms Complaint resolution Creative problem solving Medical terminology knowledge Account management Computer proficient Good listening skills Customer relationship management Sales proficiency Knowledge of credit disputes Career planning Closing techniques Spanish translation Interviewing Up-selling Record keeping and reporting Work History Social Media Analyst , 10/2018 to Current Company Name – City , State • Assist our community and help resolve inquiries accurately with empathy and on time •Investigate and resolve issues that are reported on social media such. •Identify inefficiencies in workflow's and suggest solutions • Recognize trends and patterns, and escalate issues outside the companies policy • Review the reported content within agreed turnaround times and standards of quality • Top 10% for Quarter 1&2 •High Accuracy • Display a strong bias to doing what's right for our community in support of leading social media objectives • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience Sr. Career Services Advisor , 02/2016 to 06/2018 Company Name – City , State • Assists students and graduates in securing employment in their field of training. • Build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates and alumni. • Provides career coaching, including interviewing techniques and other job search skills training to students and alumni. • Top 10% in the department. • Team collaborations and meetings to identify areas of opportunity in making sure graduate is successful after finding work in their field of study • Completes telephone interviews and e-mail correspondence to prospective employers to determine their employment needs. • Puts in tasks through system (ZOHO) to provide graduates with resources (Uber, interview attire, academic coaching etc.). Customer Relations Controller , 04/2015 to 02/2016 Company Name – City , State • Responsible for all disputes that come from credit card companies, airlines and consolidator's • Recovered 2,000$ to 10,000 dollars monthly from previous and current dispute cases • Investigated reason for dispute. Reached out to clients to attain more information on their disputes • Built dispute packets with all information of customer's reservation made on Webjet.com and prepared paper work explaining all the information I've complied to fight dispute • Reviewed numerous amounts of reservations that were made on our site the night before just to make sure that the ticket/s being issued to customer were not fraudulent • Looked closely for IP address, billing address, area code, name, credit card information, departure city and destination along with when tickets were purchased. Investigated heavily that reservations being made were real reservations. I utilized social media to determine if the client has been to any of the cities or countries listed on the reservation to help solve the dispute • Worked in World Span to review reservations ticketed and Amadeus (Airline programs) • Received emails everyday by customers that book on our site. I was in charge of creating a separate cue that I worked out of to respond to client inquiries • Handled all escalated calls when client requested a supervisor • Created arbitration letters for court when it's been proven that the money is owed to us • Reached out to airline to ask for waiver to regain any money back before submitting dispute to Credit Card Company IS Escalations Supervisor , 12/2014 to 02/2015 Company Name – City , State • Explained status of dispute (case) as well as provide information we need to continue dispute process. • Checked with Visa when cases got to pre-arbitration • Closed out cases • Sent letters and faxes pertaining to dispute cases. • Researched cases older than 120 days. • Wrote off amounts after review and consideration. • Followed up with customers who request supervisor phone call. Disputes Coordinator , 06/2013 to 12/2014 Company Name – City , State • Assisted customers with any account related questions. • 3-way conferencing merchants to help resolve before going into a dispute. • Researched into different situations for customers and category their disputes in a program called "Chordiant" • Followed Up with customers to make sure previous situation has been taken care of, one call resolution • Reviewed documentation that needs to be submitted to build a stronger case on their dispute, set proper • Researched information on merchants to get subscriptions canceled for customers. • Worked with my supervisor and go over strategies that help engage associates with the work they do on a daily. • Attended “WOW" call sessions where I assist with determining which agents have performed above and beyond. • Implemented tips to assist with lowering average handle time. • Received award “ROAR" for being top 5% of the department. • Participated in focus groups and brain storm on what needs to be improved and what should continue. • Assisted with process improvement, help change different functions agents do daily by reviewing the information already provided to us the simplify it to make the customer experience smooth. Customer Service Representative , 07/2012 to 06/2013 Company Name – City , State Answered constant flow of customer calls Responded to customer requests for products, services and company information Consulted with outside parties to resolve discrepancies and create effective solutions Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns Provided primary customer support to internal and external customers in fast-paced environment Compiled customer feedback and recommended service delivery improvements to management Education High School Diploma Sickles High School - City , State Skills Social media platforms Complaint resolution Creative problem solving Medical terminology knowledge Account management Computer proficient Good listening skills Customer relationship management Sales proficiency Knowledge of credit disputes Career planning Closing techniques Spanish translation Interviewing Up-selling Record keeping and reporting Work History Social Media Analyst , 10/2018 to Current Company Name – City , State • Assist our community and help resolve inquiries accurately with empathy and on time •Investigate and resolve issues that are reported on social media such. •Identify inefficiencies in workflow's and suggest solutions • Recognize trends and patterns, and escalate issues outside the companies policy • Review the reported content within agreed turnaround times and standards of quality • Top 10% for Quarter 1&2 •High Accuracy • Display a strong bias to doing what's right for our community in support of leading social media objectives • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience Sr. Career Services Advisor , 02/2016 to 06/2018 Company Name – City , State • Assists students and graduates in securing employment in their field of training. • Build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates and alumni. • Provides career coaching, including interviewing techniques and other job search skills training to students and alumni. • Top 10% in the department. • Team collaborations and meetings to identify areas of opportunity in making sure graduate is successful after finding work in their field of study • Completes telephone interviews and e-mail correspondence to prospective employers to determine their employment needs. • Puts in tasks through system (ZOHO) to provide graduates with resources (Uber, interview attire, academic coaching etc.). Customer Relations Controller , 04/2015 to 02/2016 Company Name – City , State • Responsible for all disputes that come from credit card companies, airlines and consolidator's • Recovered 2,000$ to 10,000 dollars monthly from previous and current dispute cases • Investigated reason for dispute. Reached out to clients to attain more information on their disputes • Built dispute packets with all information of customer's reservation made on Webjet.com and prepared paper work explaining all the information I've complied to fight dispute • Reviewed numerous amounts of reservations that were made on our site the night before just to make sure that the ticket/s being issued to customer were not fraudulent • Looked closely for IP address, billing address, area code, name, credit card information, departure city and destination along with when tickets were purchased. Investigated heavily that reservations beingmade were real reservations. I utilized social media to determine if the client has been to any of the cities or countries listed on the reservation to help solve the dispute • Worked in World Span to review reservations ticketed and Amadeus (Airline programs) • Received emails everyday by customers that book on our site. I was in charge of creating a separate cue that I worked out of to respond to client inquiries • Handled all escalated calls when client requested a supervisor • Created arbitration letters for court when it's been proven that the money is owed to us • Reached out to airline to ask for waiver to regain any money back before submitting dispute to Credit Card Company IS Escalations Supervisor , 12/2014 to 02/2015 Company Name – City , State • Explained status of dispute (case) as well as provide information we need to continue dispute process. • Checked with Visa when cases got to pre-arbitration • Closed out cases • Sent letters and faxes pertaining to dispute cases. • Researched cases older than 120 days. • Wrote off amounts after review and consideration. • Followed up with customers who request supervisor phone call. Disputes Coordinator , 06/2013 to 12/2014 Company Name – City , State • Assisted customers with any account related questions. • 3-way conferencing merchants to help resolve before going into a dispute. • Researched into different situations for customers and category their disputes in a program called "Chordiant" • Followed Up with customers to make sure previous situation has been taken care of, one call resolution • Reviewed documentation that needs to be submitted to build a stronger case on their dispute, set proper • Researched information on merchants to get subscriptions canceled for customers. • Worked with my supervisor and go over strategies that help engage associates with the work they do on a daily. • Attended “WOW" call sessions where I assist with determining which agents have performed above and beyond. • Implemented tips to assist with lowering average handle time. • Received award “ROAR" for being top 5% of the department. • Participated in focus groups and brain storm on what needs to be improved and what should continue. • Assisted with process improvement, help change different functions agents do daily by reviewing the information already provided to us the simplify it to make the customer experience smooth. Customer Service Representative , 07/2012 to 06/2013 Company Name – City , State Answered constant flow of customer calls Responded to customer requests for products, services and company information Consulted with outside parties to resolve discrepancies and create effective solutions Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns Provided primary customer support to internal and external customers in fast-paced environment Compiled customer feedback and recommended service delivery improvements to management

<div class="skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEad8181dc-39c0-4415-8ba2-a61ec3e8f452" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_ad8181dc-39c0-4415-8ba2-a61ec3e8f452_1_d05af1cf-be56-4e9b-95ab-9740492e7363" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="ad8181dc-39c0-4415-8ba2-a61ec3e8f452FNAM1"> </span> <span> </span> <span class="field" id="ad8181dc-39c0-4415-8ba2-a61ec3e8f452LNAM1"> SOCIAL MEDIA ANALYST</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM6645ffff-6adc-4734-bcd9-68f319d7a2d5" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM6645ffff-6adc-4734-bcd9-68f319d7a2d5"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6645ffff-6adc-4734-bcd9-68f319d7a2d5_1_1c40fcdb-0827-4d58-a8ce-1370609a091c" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="6645ffff-6adc-4734-bcd9-68f319d7a2d5FRFM1"> <p> Positive and upbeat Customer Service Specialist bringing 15 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.</p> </div> </div> </div> <div class="section" id="SECTION_HILTf92ac820-cada-481d-a1ea-ea6fe1728a66" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTf92ac820-cada-481d-a1ea-ea6fe1728a66"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_f92ac820-cada-481d-a1ea-ea6fe1728a66_1_81b4c447-b563-4cc7-b7a3-c3a051d82d22" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="f92ac820-cada-481d-a1ea-ea6fe1728a66SKC11"> <ul> <li> Social media platforms</li> <li> Complaint resolution</li> <li> Creative problem solving</li> <li> Medical terminology knowledge</li> <li> Account management</li> <li> Computer proficient</li> <li> Good listening skills</li> <li> Customer relationship management</li> </ul> </td> <td class="field twocol_2" id="f92ac820-cada-481d-a1ea-ea6fe1728a66SKC21"> <ul> <li> Sales proficiency</li> <li> Knowledge of credit disputes</li> <li> Career planning</li> <li> Closing techniques</li> <li> Spanish translation</li> <li> Interviewing</li> <li> Up-selling</li> <li> Record keeping and reporting</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR8759e673-2336-41af-b3a4-7c03c94535f5" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR8759e673-2336-41af-b3a4-7c03c94535f5"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_1_08e7377d-0082-4bef-a7fc-1c387d0afc7a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT1"> Social Media Analyst </span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD1"> 10/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES1" itemprop="description"> <p> • Assist our community and help resolve inquiries accurately with empathy and on time •Investigate and resolve issues that are reported on social media such.<br/> •Identify inefficiencies in workflow's and suggest solutions</p> <p> • Recognize trends and patterns, and escalate issues outside the companies policy<br/> • Review the reported content within agreed turnaround times and standards of quality<br/> • Top 10% for Quarter 1&amp;2<br/> •High Accuracy<br/> • Display a strong bias to doing what's right for our community in support of leading social media objectives</p> <p> • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_2_e3f124d6-1978-4d7c-a012-5a934b875747" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT2"> Sr. Career Services Advisor</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT2"> 06/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES2" itemprop="description"> <p> • Assists students and graduates in securing employment in their field of training.</p> <p> • Build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates and alumni.<br/> • Provides career coaching, including interviewing techniques and other job search skills training to students and alumni.</p> <p> • Top 10% in the department.</p> <p> • Team collaborations and meetings to identify areas of opportunity in making sure graduate is successful after finding work in their field of study<br/> • Completes telephone interviews and e-mail correspondence to prospective employers to determine their employment needs.</p> <p> • Puts in tasks through system (ZOHO) to provide graduates with resources (Uber, interview attire, academic coaching etc.).</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_3_3dcf3d12-dbad-4db8-bcd3-d804df522711" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT3"> Customer Relations Controller</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD3"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT3"> 02/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES3" itemprop="description"> <p> • Responsible for all disputes that come from credit card companies, airlines and consolidator's</p> <p> • Recovered 2,000$ to 10,000 dollars monthly from previous and current dispute cases<br/> • Investigated reason for dispute. Reached out to clients to attain more information on their disputes<br/> • Built dispute packets with all information of customer's reservation made on Webjet.com and prepared paper work explaining all the information I've complied to fight dispute<br/> • Reviewed numerous amounts of reservations that were made on our site the night before just to make sure that the ticket/s being issued to customer were not fraudulent<br/> • Looked closely for IP address, billing address, area code, name, credit card information, departure city and destination along with when tickets were purchased. Investigated heavily that reservations being made were real reservations. I utilized social media to determine if the client has been to any of the cities or countries listed on the reservation to help solve the dispute<br/> • Worked in World Span to review reservations ticketed and Amadeus (Airline programs)<br/> • Received emails everyday by customers that book on our site. I was in charge of creating a separate cue that I worked out of to respond to client inquiries<br/> • Handled all escalated calls when client requested a supervisor<br/> • Created arbitration letters for court when it's been proven that the money is owed to us<br/> • Reached out to airline to ask for waiver to regain any money back before submitting dispute to Credit Card Company</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_4_dc967534-e5bc-438a-a6c3-77edf764cc21" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT4"> IS Escalations Supervisor</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD4"> 12/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT4"> 02/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES4" itemprop="description"> <p> • Explained status of dispute (case) as well as provide information we need to continue dispute process.<br/> • Checked with Visa when cases got to pre-arbitration</p> <p> • Closed out cases<br/> • Sent letters and faxes pertaining to dispute cases.<br/> • Researched cases older than 120 days.<br/> • Wrote off amounts after review and consideration.<br/> • Followed up with customers who request supervisor phone call.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_5_33021d87-e227-44b1-a5d1-35d8aeaddd87" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT5"> Disputes Coordinator</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD5"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT5"> 12/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES5" itemprop="description"> <p> • Assisted customers with any account related questions.<br/> • 3-way conferencing merchants to help resolve before going into a dispute.<br/> • Researched into different situations for customers and category their disputes in a program called "Chordiant"<br/> • Followed Up with customers to make sure previous situation has been taken care of, one call resolution<br/> • Reviewed documentation that needs to be submitted to build a stronger case on their dispute, set proper<br/> • Researched information on merchants to get subscriptions canceled for customers.<br/> • Worked with my supervisor and go over strategies that help engage associates with the work they do on a daily.<br/> • Attended “WOW" call sessions where I assist with determining which agents have performed above and beyond.<br/> • Implemented tips to assist with lowering average handle time.<br/> • Received award “ROAR" for being top 5% of the department.<br/> • Participated in focus groups and brain storm on what needs to be improved and what should continue.<br/> • Assisted with process improvement, help change different functions agents do daily by reviewing the information already provided to us the simplify it to make the customer experience smooth.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8759e673-2336-41af-b3a4-7c03c94535f5_6_28c85d78-e281-4226-a5f4-259f3c8350a8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="8759e673-2336-41af-b3a4-7c03c94535f5JTIT6"> Customer Service Representative</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTD6"> 07/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="8759e673-2336-41af-b3a4-7c03c94535f5EDDT6"> 06/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="8759e673-2336-41af-b3a4-7c03c94535f5COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="8759e673-2336-41af-b3a4-7c03c94535f5JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="8759e673-2336-41af-b3a4-7c03c94535f5JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="8759e673-2336-41af-b3a4-7c03c94535f5JDES6" itemprop="description"> <ul> <li> Answered constant flow of customer calls </li> <li> Responded to customer requests for products, services and company information </li> <li> Consulted with outside parties to resolve discrepancies and create effective solutions </li> <li> Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns </li> <li> Provided primary customer support to internal and external customers in fast-paced environment </li> <li> Compiled customer feedback and recommended service delivery improvements to management </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC8026c442-a765-4b0f-a3c4-477fc5117a2a" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC8026c442-a765-4b0f-a3c4-477fc5117a2a"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8026c442-a765-4b0f-a3c4-477fc5117a2a_1_17bdaf28-ebc4-467a-a93b-61668efb2f21" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="8026c442-a765-4b0f-a3c4-477fc5117a2aDGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="8026c442-a765-4b0f-a3c4-477fc5117a2aSTUY1"> </span> <span format="%m/%Y" id="8026c442-a765-4b0f-a3c4-477fc5117a2aGRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="8026c442-a765-4b0f-a3c4-477fc5117a2aSCHO1" itemprop="name"> Sickles High School</span> <span> - </span> <span class="joblocation jobcity" id="8026c442-a765-4b0f-a3c4-477fc5117a2aSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="8026c442-a765-4b0f-a3c4-477fc5117a2aSSTA1"> State</span> <br/> </span> <span class="field" id="8026c442-a765-4b0f-a3c4-477fc5117a2aFRFM1"> </span> </div> </div> </div> <div class="" id="SECTION_PRFLa296a803-c4ec-42c8-a399-a10b05643ea3" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL60c26ec4-3e6a-47b7-a126-095cba5ccc77" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL60c26ec4-3e6a-47b7-a126-095cba5ccc77"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_60c26ec4-3e6a-47b7-a126-095cba5ccc77_1_bfb04c96-090e-4e03-b6e3-cc2dee525cb0" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="60c26ec4-3e6a-47b7-a126-095cba5ccc77FRFM1"> <ul> <li> Social media platforms</li> <li> Complaint resolution</li> <li> Creative problem solving</li> <li> Medical terminology knowledge</li> <li> Account management</li> <li> Computer proficient</li> <li> Good listening skills</li> <li> Customer relationship management</li> </ul> <ul> <li> Sales proficiency</li> <li> Knowledge of credit disputes</li> <li> Career planning</li> <li> Closing techniques</li> <li> Spanish translation</li> <li> Interviewing</li> <li> Up-selling</li> <li> Record keeping and reporting</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH17f9a6c3-ce61-47f8-af8c-ff8b9223dcab" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH17f9a6c3-ce61-47f8-af8c-ff8b9223dcab"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_1_3d647f1c-3828-4510-bdbe-e76bcce58c39" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT1"> Social Media Analyst </span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD1"> 10/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES1" itemprop="description"> <p> • Assist our community and help resolve inquiries accurately with empathy and on time •Investigate and resolve issues that are reported on social media such.<br/> •Identify inefficiencies in workflow's and suggest solutions</p> <p> • Recognize trends and patterns, and escalate issues outside the companies policy<br/> • Review the reported content within agreed turnaround times and standards of quality<br/> • Top 10% for Quarter 1&amp;2<br/> •High Accuracy<br/> • Display a strong bias to doing what's right for our community in support of leading social media objectives</p> <p> • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_2_7556fbf6-d8ac-4f39-b009-d8df8fdd9091" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT2"> Sr. Career Services Advisor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT2"> 06/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES2" itemprop="description"> <p> • Assists students and graduates in securing employment in their field of training.</p> <p> • Build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates and alumni.<br/> • Provides career coaching, including interviewing techniques and other job search skills training to students and alumni.</p> <p> • Top 10% in the department.</p> <p> • Team collaborations and meetings to identify areas of opportunity in making sure graduate is successful after finding work in their field of study<br/> • Completes telephone interviews and e-mail correspondence to prospective employers to determine their employment needs.</p> <p> • Puts in tasks through system (ZOHO) to provide graduates with resources (Uber, interview attire, academic coaching etc.).</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_3_96a6e883-6177-445a-b4dd-0f72d89ff2c3" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT3"> Customer Relations Controller</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD3"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT3"> 02/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES3" itemprop="description"> <p> • Responsible for all disputes that come from credit card companies, airlines and consolidator's</p> <p> • Recovered 2,000$ to 10,000 dollars monthly from previous and current dispute cases<br/> • Investigated reason for dispute. Reached out to clients to attain more information on their disputes<br/> • Built dispute packets with all information of customer's reservation made on Webjet.com and prepared paper work explaining all the information I've complied to fight dispute<br/> • Reviewed numerous amounts of reservations that were made on our site the night before just to make sure that the ticket/s being issued to customer were not fraudulent<br/> • Looked closely for IP address, billing address, area code, name, credit card information, departure city and destination along with when tickets were purchased. Investigated heavily that reservations beingmade were real reservations. I utilized social media to determine if the client has been to any of the cities or countries listed on the reservation to help solve the dispute<br/> • Worked in World Span to review reservations ticketed and Amadeus (Airline programs)<br/> • Received emails everyday by customers that book on our site. I was in charge of creating a separate cue that I worked out of to respond to client inquiries<br/> • Handled all escalated calls when client requested a supervisor<br/> • Created arbitration letters for court when it's been proven that the money is owed to us<br/> • Reached out to airline to ask for waiver to regain any money back before submitting dispute to Credit Card Company</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_4_8eb383d9-7b03-4733-bb48-2c43a425a5c5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT4"> IS Escalations Supervisor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD4"> 12/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT4"> 02/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES4" itemprop="description"> <p> • Explained status of dispute (case) as well as provide information we need to continue dispute process.<br/> • Checked with Visa when cases got to pre-arbitration</p> <p> • Closed out cases<br/> • Sent letters and faxes pertaining to dispute cases.<br/> • Researched cases older than 120 days.<br/> • Wrote off amounts after review and consideration.<br/> • Followed up with customers who request supervisor phone call.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_5_d5052192-f7b2-46d2-9b8d-ca164047bfd7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT5"> Disputes Coordinator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD5"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT5"> 12/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES5" itemprop="description"> <p> • Assisted customers with any account related questions.<br/> • 3-way conferencing merchants to help resolve before going into a dispute.<br/> • Researched into different situations for customers and category their disputes in a program called "Chordiant"<br/> • Followed Up with customers to make sure previous situation has been taken care of, one call resolution<br/> • Reviewed documentation that needs to be submitted to build a stronger case on their dispute, set proper<br/> • Researched information on merchants to get subscriptions canceled for customers.<br/> • Worked with my supervisor and go over strategies that help engage associates with the work they do on a daily.<br/> • Attended “WOW" call sessions where I assist with determining which agents have performed above and beyond.<br/> • Implemented tips to assist with lowering average handle time.<br/> • Received award “ROAR" for being top 5% of the department.<br/> • Participated in focus groups and brain storm on what needs to be improved and what should continue.<br/> • Assisted with process improvement, help change different functions agents do daily by reviewing the information already provided to us the simplify it to make the customer experience smooth.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_17f9a6c3-ce61-47f8-af8c-ff8b9223dcab_6_2434d9c7-0c0b-4b18-a629-07c1806860f8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJTIT6"> Customer Service Representative</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTD6"> 07/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabEDDT6"> 06/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabCOMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="17f9a6c3-ce61-47f8-af8c-ff8b9223dcabJDES6" itemprop="description"> <ul> <li> Answered constant flow of customer calls </li> <li> Responded to customer requests for products, services and company information </li> <li> Consulted with outside parties to resolve discrepancies and create effective solutions </li> <li> Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns </li> <li> Provided primary customer support to internal and external customers in fast-paced environment </li> <li> Compiled customer feedback and recommended service delivery improvements to management </li> </ul> </span> </div> </div> </div> </div>

DIGITAL-MEDIA

MEDIA SUPPORT SPECIALIST Professional Summary I've been working in the Technical Support field for the last 4+ years honing my professional skills as well as applying a personality that has lead me to work directly with senior level clients.  This has involved traveling across the country installing hardware/software; as well as training/supporting clients in a high stress environment in the television broadcast/automotive industries. I am not just looking for a specific position, but a company that promotes internal growth, rewards hard work, and is a place people are happy to work at. Skills Active Directory, Automotive, computer hardware, hardware, client, clients, data management, DC, documentation, DNS, network cabling, XML, features, file management, forms, FTP, Inspect, inventory, IP, Journalism, JSON, LAN, Law, notes, Managerial, meetings, Merchandising, Excel, Microsoft Office programs, office, Outlook, Powerpoint, Word, migration, network support, network, networking, Proof reading, Public Speaking, quality assurance, Recording, Research, sales, software developers, Strategy, supervision, System Administration, telephone, phone, Troubleshoot, web server, WAN Skills Team liaison Conflict resolution Data management Client Facing Personality  Network Setup Hardware/Software Troubleshooting HelpDesk Support Client assessment and analysis Emergency Support Root Cause Analysis Strong verbal communication Self-motivated Work History Media Support Specialist Company Name 02/2017 - 05/2018 Daily Tasks Inspect, configure, and deploy new and upgraded personal computer equipment according to defined plans. Travel to client locations across the country for training on products and installation of media hardware. Respond to end-user calls and promptly apply proper operation of equipment and software. Install, set up, repair, and replace network computer hardware/software. Troubleshoot network solutions including, LAN/WAN connections, TCI/IP communications, DNS configurations. Minor experience with Active Directory, System Administration. Perform network cabling installation, testing & configurations using networking testing equipment and termination tools. Collaborate with other computer and network support staff to solve complex computer and connectivity problems. Maintain and enforce various forms of IT documentation, including software licensing, HW inventory and more. Worked as a liaison between development team and sales to cater products to clients/end users. Provided quality assurance on software and implemented changes based on user habits and feedback. Documented and tracked analytics of software usage to create profiles on customers to better engage current/future clients. Minor experience with formatting and creating web technologies such as JSON/XML. Accomplishments Worked with client feedback and software developers to implement new features that became standard in all future software releases. Developed new methods of acquiring hardware to reduce costs by half. Launched our products in some of the largest metro markets in the United States (NYC, DC, Philadelphia ect). Migrated documentation from a previous administrations web server to our updated hosting service. Redline Automotive Merchandising. Technical Support Specialist Daily Tasks Compose and develop routine detailed internet listings using web based software Maintaining accurate and detailed contact records with clients Ability to establish priorities, work independently, and proceed with objectives without supervision Establishes communications on a regular basis with company manager and/or staff and clients Answer telephone calls and emails, review all messages, and return phone calls in a timely manner Manages inventory systems for clients data Training new employees on daily tasks, concepts and the automotive industry Reviewing others work to meet company standards and to meet goals. Go-to contact for large scale clients Acted as liaison between developers and clients Experience with FTP communication and functions. Accomplishments Assisted with the migration of our previous data management system to a newly developed system. Recruited and trained staffs that have since been promoted to Managerial/ Tier 2 positions. Reshaped the training tools to accommodate the remote workforce. Intern Company Name 02/2013 - 05/2013 Daily Tasks Daily office tasks, including file management, labeling, setting appointments and meetings Active use of Microsoft Office programs including Word/Excel/Powerpoint/Outlook Use of research skills pertaining to legislation, grant opportunities, best management practices Recording of minutes/notes during various internal/external meetings Proof reading of various documents for inconsistencies and errors Development of comprehensible summaries and reports Accomplishments Participation in the development of the DCNR's 2014 Outdoor Recreation Plan Published thesis on Motivating the Youth to Recreation Outdoors. Education BA : Political Science Indiana University of Pennsylvania - City , State 2013 - Honors: Graduated Cum Laude 2013 / Dean's list for the Fall 2012 / Spring 2013 semesters - GPA: 3.39 - Coursework: International Law / Legislative Process / Journalism & Mass Media / American Foreign Policy / Research Methods in Political Sci / State & Local Political System / Political Systems-Mil Strategy / Public Speaking / Judicial Process / Fund of Military Science / Comp Govt II: Non-West Pol Systems Thesis:  Motivating the Youth to Recreate Outdoors Accomplishments Worked with client feedback and software developers to implement new features that became standard in all future software releases. Developed new methods of acquiring hardware to reduce costs by 30% Launched products in some of the largest metro markets in the United States (NYC, DC, Philadelphia ect). Assisted with the migration of our previous data management system to a newly developed system. Recruited and trained staffs that have since been promoted to Managerial/ Tier 2 positions. Reshaped the training tools to accommodate a remote workforce.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1078944546" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1078944546_1_724687965"> <div class="name" itemprop="name"> <span class="field" id="1078944546FNAM1"> </span> <span> </span> <span class="field" id="1078944546LNAM1"> MEDIA SUPPORT SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1078944548" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1078944548"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944548_1_724687967"> <div class="field singlecolumn" id="1078944548FRFM1"> <p> I've been working in the Technical Support field for the last 4+ years honing my professional skills as well as applying a personality that has lead me to work directly with senior level clients. </p> <p> <br/> </p> <p> This has involved traveling across the country installing hardware/software; as well as training/supporting clients in a high stress environment in the television broadcast/automotive industries.</p> <p> <br/> </p> <p> I am not just looking for a specific position, but a company that promotes internal growth, rewards hard work, and is a place people are happy to work at.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL1078944549" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1078944549"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944549_1_724687968"> <div class="field singlecolumn" id="1078944549FRFM1"> Active Directory, Automotive, computer hardware, hardware, client, clients, data management, DC, documentation, DNS, network cabling, XML, features, file management, forms, FTP, Inspect, inventory, IP, Journalism, JSON, LAN, Law, notes, Managerial, meetings, Merchandising, Excel, Microsoft Office programs, office, Outlook, Powerpoint, Word, migration, network support, network, networking, Proof reading, Public Speaking, quality assurance, Recording, Research, sales, software developers, Strategy, supervision, System Administration, telephone, phone, Troubleshoot, web server, WAN</div> </div> </div> <div class="section" id="SECTION_HILT1078944550" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1078944550"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944550_1_724687969"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1078944550SKC11"> <ul> <li> Team liaison</li> <li> Conflict resolution</li> <li> Data management</li> <li> Client Facing Personality </li> <li> Network Setup</li> <li> Hardware/Software Troubleshooting</li> <li> HelpDesk Support</li> </ul> </td> <td class="field twocol_2" id="1078944550SKC21"> <ul> <li> Client assessment and analysis</li> <li> Emergency Support</li> <li> Root Cause Analysis</li> <li> Strong verbal communication</li> <li> Self-motivated</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1078944551" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1078944551"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944551_1_724687970" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078944551JTIT1"> Media Support Specialist</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078944551COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1078944551JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1078944551JSTA1" itemprop="addressRegion"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1078944551JSTD1"> 02/2017</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1078944551EDDT1"> 05/2018</span> <br/> </span> </span> <span class="jobline" id="1078944551JDES1" itemprop="description"> <ul> <li> Daily Tasks Inspect, configure, and deploy new and upgraded personal computer equipment according to defined plans.</li> <li> Travel to client locations across the country for training on products and installation of media hardware.</li> <li> Respond to end-user calls and promptly apply proper operation of equipment and software.</li> <li> Install, set up, repair, and replace network computer hardware/software.</li> <li> Troubleshoot network solutions including, LAN/WAN connections, TCI/IP communications, DNS configurations.</li> <li> Minor experience with Active Directory, System Administration.</li> <li> Perform network cabling installation, testing &amp; configurations using networking testing equipment and termination tools.</li> <li> Collaborate with other computer and network support staff to solve complex computer and connectivity problems.</li> <li> Maintain and enforce various forms of IT documentation, including software licensing, HW inventory and more.</li> <li> Worked as a liaison between development team and sales to cater products to clients/end users.</li> <li> Provided quality assurance on software and implemented changes based on user habits and feedback.</li> <li> Documented and tracked analytics of software usage to create profiles on customers to better engage current/future clients.</li> <li> Minor experience with formatting and creating web technologies such as JSON/XML.</li> <li> Accomplishments Worked with client feedback and software developers to implement new features that became standard in all future software releases.</li> <li> Developed new methods of acquiring hardware to reduce costs by half.</li> <li> Launched our products in some of the largest metro markets in the United States (NYC, DC, Philadelphia ect).</li> <li> Migrated documentation from a previous administrations web server to our updated hosting service.</li> <li> Redline Automotive Merchandising.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078944551_2_724687971"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078944551JTIT2"> Technical Support Specialist</span> <span> </span> </span> <span class="jobline" id="1078944551JDES2" itemprop="description"> <ul> <li> Daily Tasks Compose and develop routine detailed internet listings using web based software Maintaining accurate and detailed contact records with clients Ability to establish priorities, work independently, and proceed with objectives without supervision Establishes communications on a regular basis with company manager and/or staff and clients Answer telephone calls and emails, review all messages, and return phone calls in a timely manner Manages inventory systems for clients data Training new employees on daily tasks, concepts and the automotive industry Reviewing others work to meet company standards and to meet goals.</li> <li> Go-to contact for large scale clients Acted as liaison between developers and clients Experience with FTP communication and functions.</li> <li> Accomplishments Assisted with the migration of our previous data management system to a newly developed system.</li> <li> Recruited and trained staffs that have since been promoted to Managerial/ Tier 2 positions.</li> <li> Reshaped the training tools to accommodate the remote workforce.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078944551_3_724687972" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078944551JTIT3"> Intern</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078944551COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1078944551JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1078944551JSTA3" itemprop="addressRegion"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1078944551JSTD3"> 02/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1078944551EDDT3"> 05/2013</span> <br/> </span> </span> <span class="jobline" id="1078944551JDES3" itemprop="description"> <ul> <li> Daily Tasks Daily office tasks, including file management, labeling, setting appointments and meetings Active use of Microsoft Office programs including Word/Excel/Powerpoint/Outlook Use of research skills pertaining to legislation, grant opportunities, best management practices Recording of minutes/notes during various internal/external meetings Proof reading of various documents for inconsistencies and errors Development of comprehensible summaries and reports Accomplishments Participation in the development of the DCNR's 2014 Outdoor Recreation Plan Published thesis on Motivating the Youth to Recreation Outdoors.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1078944552" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1078944552"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944552_1_724687973" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078944552DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="1078944552STUY1"> Political Science</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1078944552SCHO1" itemprop="name"> Indiana University of Pennsylvania</span> <span> - </span> <span class="joblocation jobcity" id="1078944552SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078944552SSTA1"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1078944552GRYR1"> 2013</span> <br/> </span> </span> <span class="field" id="1078944552FRFM1"> <p> - Honors: Graduated Cum Laude 2013 / Dean's list for the Fall 2012 / Spring 2013 semesters<br/> - GPA: 3.39<br/> - Coursework: International Law / Legislative Process / Journalism &amp; Mass Media / American Foreign Policy / Research Methods in Political Sci / State &amp; Local Political System / Political Systems-Mil Strategy / Public Speaking / Judicial Process / Fund of Military Science / Comp Govt II: Non-West Pol Systems</p> <ul> <li> Thesis:  Motivating the Youth to Recreate Outdoors</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM1078944553" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM1078944553"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078944553_1_724687974"> <div class="field singlecolumn" id="1078944553FRFM1"> <ul> <li> Worked with client feedback and software developers to implement new features that became standard in all future software releases.</li> <li> Developed new methods of acquiring hardware to reduce costs by 30%</li> <li> Launched products in some of the largest metro markets in the United States (NYC, DC, Philadelphia ect).</li> <li> Assisted with the migration of our previous data management system to a newly developed system.</li> <li> Recruited and trained staffs that have since been promoted to Managerial/ Tier 2 positions.</li> <li> Reshaped the training tools to accommodate a remote workforce.</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

SOCIAL MEDIA MANAGER Summary Seeking an employment position in the Marketing or Public Relations field. Highlights I am able to work very well with other people, as part of a team or otherwise, in an external and/or internal work environment. I am very organized and can multi-task with ease. I am able to take direction easily, but I am also not afraid to ask for help if needed. I am a strong communicator and pride myself on my ability to speak and write well. I am very familiar with most computer office programs including all Microsoft programs. I work well under pressure and consider myself to be an effective problem solver, promoter and liaison. I pride myself on being able to develop and nurture relationships, existing and new, with clients, patients, and/or team members on a daily basis. Experience Social Media Manager , 06/2014 to Current Company Name － City , State Running Title history on Lease holders and their properties Entering data to be used in official Abstracts Managing personal relationships with clients by writing "Thank You" letters and keeping them informed with weekly email updates Assisting with daily office duties such as filing, organizing, and updating company/clientele information Creating and maintaining Social Media profiles (Facebook, Twitter, Instagram) for the Candidate Creating and implementing strategic plans for Social Media posts to try and broaden our outreach (i.e. posting relative articles on social or political issues in our community and asking followers for their feedback, posting pictures of every fundraiser, appearance or social event that the campaign/candidate has held or attended, engaging followers in conversation on the campaign page to learn about their concerns and hopes for the future of our community and how André Comeaux can help make them a reality) Helping plan campaign fundraisers and events for the Lafayette community ◦ Examples: * Planned and implemented a "Meet the Candidate" social gathering at a local restaurant for current students and recent graduates to come together and discover ways they can volunteer for the campaign, raise money, meet André Comeaux and learn about his objectives * Helped plan and implement several fundraisers for both the Lafayette and Baton Rouge community which gave supporters the opportunity to volunteer their time and money to help fund the campaign * Helped design the website, campaign "push card" and campaign t-shirt Marketing Intern , 01/2014 to 05/2014 Company Name － City , State Creating and posting numerous Social Media posts on various outlets (Facebook, Twitter, Instagram, Constant Contact) to engage followers and encourage attendance to events Designing and sending out weekly, sometimes daily e-Blasts (via Constant Contact) to ticket holders and the general public about upcoming events, getting involved with volunteering, etc. Volunteering for Art Walks in Downtown Lafayette & various concerts, taking pictures at certain events and fundraisers, and assisting the Marketing Director with different tasks on a daily basis such as organizing and designing promotional pieces including flyers, postcards and the Center's website Sports Intern , 09/2013 to 02/2014 Company Name － City , State Assisting the Sports Director with filming high school football games Recording names, numbers and scores of each game Cutting film and reviewing/editing the script for the teleprompter for the Sports Director before he went on-air Nanny/Caregiver , 01/2012 to 02/2014 Company Name － City , State Basic caregiver for three small children for 4-6 hours everyday Provided discipline according to their ages (5, 10, and 13) and, in accordance with their parents' guidelines, gave them everyday chores and responsibilities to accomplish i.e. getting their homework done right after school and in a timely manner, cleaning their rooms, dressing themselves for extra-curricular activities, etc. Sales Associate , 05/2011 to 12/2012 Company Name － City , State Greeting and assisting customers on the main floor Working the register Re-stocking shelves and taking inventory on a weekly basis and major inventory over the summer Wrapping gifts Creating flyers and postcards to help advertise monthly sales or discounts Designing various window displays Education Bachelor's : Public Relations, Business University of Louisiana at Lafayette － City , State , US University of Louisiana at Lafayette, Lafayette LA Public Relations/Liberal Arts, May 2014 Bachelor's degree in Public Relations with a minor in Business Accomplishments As part of one of my last core Communications classes at The University of Louisiana at Lafayette, better known as Campaigns 490, students were divided into 5 teams of 5 to create a campaign for a specific client, the ULL Communication Department. The proposal was to increase recruitment numbers by 20% in the next year. Each member of the team had a unique job and mine was Editor, which entailed reviewing, proofreading, and finalizing the group's final written reports and social media sites. After a semester of gathering and analyzing research, developing a campaign based on objectives, creating a new branded image and evaluating the plan for the department, the Department of Communication chose our campaign as the winning group proposal Professional Affiliations THE ANDRÉ COMEAUX CAMPAIGN , Lafayette, LA Skills Associate, Basis, Greeting, Inventory, Monthly Sales, Sales, Sales Associate, Sales Or, Stocking, Marketing, Posting, Clients, Filing, Increase, Liaison, Problem Solver, Proofreading, Recruitment, Very Organized, Games, Promotional, Public Relations

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME584506470" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_584506470_1_380479918" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="584506470FNAM1"> </span> <span> </span> <span class="field" id="584506470LNAM1"> SOCIAL MEDIA MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM584506472" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM584506472"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506472_1_380479920" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="584506472FRFM1"> Seeking an employment position in the Marketing or Public Relations field. </div> </div> </div> <div class="section" id="SECTION_HILT584506473" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT584506473"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506473_1_380479921" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="584506473SKC11"> <ul> <li> I am able to work very well with other people, as part of a team or otherwise, in an external and/or internal work environment.</li> <li> I am very organized and can multi-task with ease.</li> <li> I am able to take direction easily, but I am also not afraid to ask for help if needed.</li> <li> I am a strong communicator and pride myself on my ability to speak and write well.</li> <li> I am very familiar with most computer office programs including all Microsoft programs.</li> <li> I work well under pressure and consider myself to be an effective problem solver, promoter and liaison.</li> <li> I pride myself on being able to develop and nurture relationships, existing and new, with clients, patients, and/or team members on a daily basis.</li> </ul> </td> <td class="field twocol_2" id="584506473SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR584506474" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR584506474"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506474_1_380479923" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584506474JTIT1"> Social Media Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="584506474JSTD1"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584506474EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584506474COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584506474JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506474JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="584506474JDES1" itemprop="description"> <ul> <li> Running Title history on Lease holders and their properties</li> <li> Entering data to be used in official Abstracts</li> <li> Managing personal relationships with clients by writing "Thank You" letters and keeping them informed with weekly email updates</li> <li> Assisting with daily office duties such as filing, organizing, and updating company/clientele information</li> <li> Creating and maintaining Social Media profiles (Facebook, Twitter, Instagram) for the Candidate</li> <li> Creating and implementing strategic plans for Social Media posts to try and broaden our outreach (i.e. posting relative articles on social or political issues in our community and asking followers for their feedback, posting pictures of every fundraiser, appearance or social event that the campaign/candidate has held or attended, engaging followers in conversation on the campaign page to learn about their concerns and hopes for the future of our community and how André Comeaux can help make them a reality)</li> <li> Helping plan campaign fundraisers and events for the Lafayette community ◦ Examples: * Planned and implemented a "Meet the Candidate" social gathering at a local restaurant for current students and recent graduates to come together and discover ways they can volunteer for the campaign, raise money, meet André Comeaux and learn about his objectives * Helped plan and implement several fundraisers for both the Lafayette and Baton Rouge community which gave supporters the opportunity to volunteer their time and money to help fund the campaign * Helped design the website, campaign "push card" and campaign t-shirt</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584506474_2_380479924" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584506474JTIT2"> Marketing Intern</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="584506474JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584506474EDDT2"> 05/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584506474COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584506474JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506474JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="584506474JDES2" itemprop="description"> <ul> <li> Creating and posting numerous Social Media posts on various outlets (Facebook, Twitter, Instagram, Constant Contact) to engage followers and encourage attendance to events</li> <li> Designing and sending out weekly, sometimes daily e-Blasts (via Constant Contact) to ticket holders and the general public about upcoming events, getting involved with volunteering, etc.</li> <li> Volunteering for Art Walks in Downtown Lafayette &amp; various concerts, taking pictures at certain events and fundraisers, and assisting the Marketing Director with different tasks on a daily basis such as organizing and designing promotional pieces including flyers, postcards and the Center's website</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584506474_3_380479925" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584506474JTIT3"> Sports Intern</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="584506474JSTD3"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584506474EDDT3"> 02/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584506474COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584506474JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506474JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="584506474JDES3" itemprop="description"> <ul> <li> Assisting the Sports Director with filming high school football games</li> <li> Recording names, numbers and scores of each game</li> <li> Cutting film and reviewing/editing the script for the teleprompter for the Sports Director before he went on-air</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584506474_4_380479926" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584506474JTIT4"> Nanny/Caregiver</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="584506474JSTD4"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584506474EDDT4"> 02/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584506474COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584506474JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506474JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="584506474JDES4" itemprop="description"> <ul> <li> Basic caregiver for three small children for 4-6 hours everyday</li> <li> Provided discipline according to their ages (5, 10, and 13) and, in accordance with their parents' guidelines, gave them everyday chores and responsibilities to accomplish i.e. getting their homework done right after school and in a timely manner, cleaning their rooms, dressing themselves for extra-curricular activities, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584506474_5_380479929" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584506474JTIT5"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="584506474JSTD5"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="584506474EDDT5"> 12/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584506474COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584506474JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506474JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="584506474JDES5" itemprop="description"> <ul> <li> Greeting and assisting customers on the main floor</li> <li> Working the register</li> <li> Re-stocking shelves and taking inventory on a weekly basis and major inventory over the summer</li> <li> Wrapping gifts</li> <li> Creating flyers and postcards to help advertise monthly sales or discounts</li> <li> Designing various window displays</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC584506475" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC584506475"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506475_1_380479930" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="584506475DGRE1" itemprop="name"> Bachelor's</span> <span> :</span> <span class="programline" dependency="STUY" id="584506475STUY1"> Public Relations, Business</span> <span class="jobdates" id="584506475GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="584506475SCHO1" itemprop="name"> University of Louisiana at Lafayette</span> <span> － </span> <span class="joblocation jobcity" id="584506475SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="584506475SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="584506475SCNT1"> US</span> </span> <span class="paddedline txtLeft"> <span class="field" id="584506475FRFM1"> University of Louisiana at Lafayette, Lafayette LA Public Relations/Liberal Arts, May 2014 Bachelor's degree in Public Relations with a minor in Business </span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM584506477" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM584506477"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_584506477_1_380479922" style=" padding-top:0px; "> <div class="field singlecolumn" id="584506477FRFM1"> As part of one of my last core Communications classes at The University of Louisiana at Lafayette, better known as Campaigns 490, students were divided into 5 teams of 5 to create a campaign for a specific client, the ULL Communication Department. The proposal was to increase recruitment numbers by 20% in the next year. Each member of the team had a unique job and mine was Editor, which entailed reviewing, proofreading, and finalizing the group's final written reports and social media sites. After a semester of gathering and analyzing research, developing a campaign based on objectives, creating a new branded image and evaluating the plan for the department, the Department of Communication chose our campaign as the winning group proposal</div> </div> </div> <div class="section" id="SECTION_AFIL584506476" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL584506476"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506476_1_380479932" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="584506476FRFM1"> THE ANDRÉ COMEAUX CAMPAIGN , Lafayette, LA</div> </div> </div> <div class="section" id="SECTION_SKLL584506485" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL584506485"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584506485_1_380479933" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="584506485FRFM1"> Associate, Basis, Greeting, Inventory, Monthly Sales, Sales, Sales Associate, Sales Or, Stocking, Marketing, Posting, Clients, Filing, Increase, Liaison, Problem Solver, Proofreading, Recruitment, Very Organized, Games, Promotional, Public Relations</div> </div> </div> </div>

DIGITAL-MEDIA

SENIOR MANAGER, DIGITAL MARKETING Summary Experienced digital marketer equal parts analytical and creative thinker with a passion for disruptive technologies, data, and storytelling. Six years of experience with retail market leaders in CRM, email marketing, mobile marketing, social media, analytics, and digital advertising. Open and clear communicator with demonstrated abilities to setting a strategic vision with disciplined execution. Experience Senior Manager, Digital Marketing 09/2017 to Current Company Name City , State Responsible for creating and executing monthly retail calendar including product, promotional, and marketing strategies to meet sales plans and drive growth  Lead the development and ongoing optimization of channel strategies including email marketing, mobile marketing, paid media, and social media to increase customer engagement and LTV Own customer and site level analytics working cross-functionally to optimize channel performance, as well as, inform product development, content creation and customer acquisition strategies Plan and manage budgets in excess of $5M that drive incremental ROI against business objectives Manage, mentor and develop a social media coordinator to drive engagement, follower growth, and site traffic Digital Marketing Manager, Customer Retention 07/2016 to 09/2017 Company Name City , State Created Customer Lifecycle Program generating a $256K annual lift amongst Active and At Risk customers Won back Lapsed customers through targeted promotional messaging at a 18% conversion rate  Piloted social advertising segmentation strategy driving a positive lift at a 551% Return on Ad Spend (ROAS) Overhauled affiliate strategy increasing ROAS 26%, revenue 4%, and brand mentions 480% Online Marketing Specialist 07/2015 to 07/2016 Company Name City , State Created over 400 US online marketing activities annually increasing related selling 21% YOY and 38% to plan Analyzed and optimized traffic across all online channels on a weekly basis Managed SEM budget to drive traffic and conversion based on forecasted selling Launched and led affiliate advertising pilot with 35% revenue growth Acquired over 35K emails per week through advertising, and in-store SMS program Global Digital Advertising & Analytics Coordinator 07/2012 to 07/2015 Company Name City , State Identified key drivers of brand health using Boolean data logic via social listening analytics software  Increased brand mentions on social media 45% through brand ambassador programs Awarded top mobile advertising campaigns of 2015 by Mobile Marketer for virtual eyewear try on Planned digital, mobile, and social advertising exceeding time spent and CTR industry benchmarks 300% Education and Training Bachelor of Science : Business Administration 2012 University of Southern California City , State Concentrations in Marketing and Entrepreneurship Skills Analytics Software: Google Analytics, Omniture, Looker, Adobe Social, Netbase, Simon Data Email Service Provider: Bronto, Apsis

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME967847868" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_967847868_1_639279853" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="967847868FNAM1"> </span> <span> </span> <span class="field lName" id="967847868LNAM1"> SENIOR MANAGER, DIGITAL MARKETING</span> </div> </div> </div> <div class="section" id="SECTION_SUMM967847874" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM967847874"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967847874_1_639280052" style="padding-top:0px;"> <div class="field singlecolumn" id="967847874FRFM1"> Experienced digital marketer equal parts analytical and creative thinker with a passion for disruptive technologies, data, and storytelling. Six years of experience with retail market leaders in CRM, email marketing, mobile marketing, social media, analytics, and digital advertising. Open and clear communicator with demonstrated abilities to setting a strategic vision with disciplined execution.</div> </div> </div> <div class="section" id="SECTION_EXPR967847870" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR967847870"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967847870_1_669263866" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967847870JTIT1"> Senior Manager, Digital Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967847870JSTD1"> 09/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967847870EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967847870COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967847870JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967847870JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967847870JDES1" itemprop="description"> <ul> <li> Responsible for creating and executing monthly retail calendar including product, promotional, and marketing strategies to meet sales plans and drive growth </li> <li> Lead the development and ongoing optimization of channel strategies including email marketing, mobile marketing, paid media, and social media to increase customer engagement and LTV</li> <li> Own customer and site level analytics working cross-functionally to optimize channel performance, as well as, inform product development, content creation and customer acquisition strategies</li> <li> <span class=""> Plan and manage budgets in excess of $5M that drive incremental ROI against business objectives</span> </li> <li> <span class=""> Manage, mentor and develop a social media coordinator to drive engagement, follower growth, and site traffic</span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_967847870_2_639279855" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967847870JTIT2"> Digital Marketing Manager, Customer Retention</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967847870JSTD2"> 07/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967847870EDDT2"> 09/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967847870COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967847870JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967847870JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967847870JDES2" itemprop="description"> <ul> <li> Created Customer Lifecycle Program generating a $256K annual lift amongst Active and At Risk customers</li> <li> Won back Lapsed customers through targeted promotional messaging at a 18% conversion rate </li> <li> Piloted social advertising segmentation strategy driving a positive lift at a 551% Return on Ad Spend (ROAS)</li> <li> Overhauled affiliate strategy increasing ROAS 26%, revenue 4%, and brand mentions 480%</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_967847870_3_639279856" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967847870JTIT3"> Online Marketing Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967847870JSTD3"> 07/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967847870EDDT3"> 07/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967847870COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967847870JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967847870JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967847870JDES3" itemprop="description"> <ul> <li> Created over 400 US online marketing activities annually increasing related selling 21% YOY and 38% to plan<br/> </li> <li> Analyzed and optimized traffic across all online channels on a weekly basis</li> <li> Managed SEM budget to drive traffic and conversion based on forecasted selling</li> <li> Launched and led affiliate advertising pilot with 35% revenue growth</li> <li> Acquired over 35K emails per week through advertising, and in-store SMS program</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_967847870_4_639279857" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967847870JTIT4"> Global Digital Advertising &amp; Analytics Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967847870JSTD4"> 07/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967847870EDDT4"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967847870COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967847870JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967847870JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967847870JDES4" itemprop="description"> <ul> <li> Identified key drivers of brand health using Boolean data logic via social listening analytics software </li> <li> Increased brand mentions on social media 45% through brand ambassador programs</li> <li> Awarded top mobile advertising campaigns of 2015 by Mobile Marketer for virtual eyewear try on</li> <li> Planned digital, mobile, and social advertising exceeding time spent and CTR industry benchmarks 300%<br/> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC967847871" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC967847871"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967847871_1_639279858" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="967847871DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="967847871STUY1"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="967847871GRYR1"> 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="967847871SCHO1" itemprop="name"> University of Southern California</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="967847871SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="967847871SSTA1"> State</span> <span class="joblocation eduCountry" id="967847871SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="967847871FRFM1"> Concentrations in Marketing and Entrepreneurship</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL967847873" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL967847873"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967847873_1_639279860" style="padding-top:0px;"> <div class="field singlecolumn" id="967847873FRFM1"> <ul> <li> Analytics Software: Google Analytics, Omniture, Looker, Adobe Social, Netbase, Simon Data</li> <li> Email Service Provider: Bronto, Apsis</li> </ul> </div> </div> </div> </div>

DIGITAL-MEDIA

DIGITAL MARKETING SPECIALIST Summary Digital marketing professional experienced in sales, marketing and account management. Google AdWords and Analytics certified with skills including PPC/SEM, lead generation, analytics, SEO, social media, landing page optimization, and creative work. Out-of-the-box creative problem solver, capable of meeting deadlines under pressure. Detail oriented with exceptional communication skills (verbal/written). Skills Digital Marketing Strategy  Search Engine Marketing Search Engine Optimization Social Media Marketing Experience 06/2017 to Current Digital Marketing Specialist Company Name － City , State Maintain clients' online presence, and ensuring that their products and services are effectively communicated to their target audiences. Optimize advertising spending by implementing proper Adwords account structures, negative keywords, and A/B split testing. Use Google Analytics data to modify site content, achieve goals, and reach KPI's, including CPC, CTR, quality score, and ROI. Familiar with SEO strategies like competitive keyword research, domain authority analysis, and link building. 02/2016 to 07/2017 Store Manager Company Name － City , State Supervises and motivate team members to meet daily high standards of cleanliness, efficiency, and customer service at all times. Manage work schedules within established budgets for optimal store coverage. Monitor sales and labor cost issues daily with a goal to maximize profitability without sacrificing customer service. 09/2013 to 11/2015 Sales Representative Company Name － City , State Responsible for customer support, orders, and quotations via phone, fax, email, and person-to-person interaction. Meets and/or exceeds sales and profit goals by following up on sales leads, monitoring market trends and growing the positive reputation of the company. Education and Training 2016 Mt. San Antonio College － City , State 2017 Digital Marketing Career Blueprint － City , State

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME991584772" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_991584772_1_656640089" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="991584772FNAM1"> </span> <span> </span> <span class="field" id="991584772LNAM1"> DIGITAL MARKETING SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM991584777" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM991584777"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991584777_1_656641766" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="991584777FRFM1"> <span class=""> Digital marketing professional experienced in sales, marketing and account management. Google AdWords and Analytics certified with skills including PPC/SEM, lead generation, analytics, SEO, social media, landing page optimization, and creative work. Out-of-the-box creative problem solver, capable of meeting deadlines under pressure. Detail oriented with exceptional communication skills (verbal/written). </span> </div> </div> </div> <div class="section" id="SECTION_SKLL991584776" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL991584776"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991584776_1_656640096" style="padding-top:0px;"> <div class="field singlecolumn" id="991584776FRFM1"> <ul> <li> Digital Marketing Strategy </li> <li> Search Engine Marketing</li> <li> Search Engine Optimization</li> <li> Social Media Marketing</li> </ul> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR991584774" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR991584774"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991584774_1_656640091" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991584774JSTD1"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991584774EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991584774JTIT1"> Digital Marketing Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991584774COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991584774JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991584774JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991584774JDES1" itemprop="description"> <ul> <li> Maintain clients' online presence, and ensuring that their products and services are effectively communicated to their target audiences.</li> <li> Optimize advertising spending by implementing proper Adwords account structures, negative keywords, and A/B split testing.</li> <li> Use Google Analytics data to modify site content, achieve goals, and reach KPI's, including CPC, CTR, quality score, and ROI.</li> <li> Familiar with SEO strategies like competitive keyword research, domain authority analysis, and link building.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991584774_2_656640092" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991584774JSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991584774EDDT2"> 07/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991584774JTIT2"> Store Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991584774COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991584774JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991584774JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991584774JDES2" itemprop="description"> <ul> <li> Supervises and motivate team members to meet daily high standards of cleanliness, efficiency, and customer service at all times.</li> <li> Manage work schedules within established budgets for optimal store coverage.</li> <li> Monitor sales and labor cost issues daily with a goal to maximize profitability without sacrificing customer service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991584774_3_656640093" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="991584774JSTD3"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="991584774EDDT3"> 11/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="991584774JTIT3"> Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="991584774COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="991584774JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="991584774JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="991584774JDES3" itemprop="description"> <ul> <li> Responsible for customer support, orders, and quotations via phone, fax, email, and person-to-person interaction.</li> <li> Meets and/or exceeds sales and profit goals by following up on sales leads, monitoring market trends and growing the positive reputation of the company.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC991584775" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC991584775"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_991584775_1_656640094" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="991584775GRYR1"> 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="991584775DGRE1" itemprop="name"> </span> <span class="programline" id="991584775STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="991584775SCHO1" itemprop="name"> Mt. San Antonio College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="991584775SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="991584775SSTA1"> State</span> <span class="joblocation jobstate" id="991584775SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="991584775FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_991584775_2_656641535" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="991584775GRYR2"> 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="991584775DGRE2" itemprop="name"> </span> <span class="programline" id="991584775STUY2"> Digital Marketing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="991584775SCHO2" itemprop="name"> Career Blueprint</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="991584775SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="991584775SSTA2"> State</span> <span class="joblocation jobstate" id="991584775SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="991584775FRFM2"> </span> </span> </div> </div> </div> </div>

DIGITAL-MEDIA