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SALES ASSOCIATE Skill Highlights Great ability to multi-task Self-Starter and driven Extensive customer services and caregiver knowledge Neat and well organized Volunteer Work: Personal care worker and supportive home care Job duties: Give assistance to people who are sick, injured, mentally or physically disabled, or the elderly and fragile. Professional Experience 01/2010 to 01/2011 Sales Associate Company Name － City , State Assisting customers to the area in the store they needed to go to or need help in. Putting merchandise in the correct it was assign to. Assist customers with choices and help them locate them and provide information about the product in question. Helping customers who don't know English as a second language. Telephone # 414-764-2474. 03/2014 to 03/2015 Cashier Company Name － City , State My duty was to greet all customers entering into the store. Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks. Guiding and solving queries of customers. Providing training and assistance to new joined cashier. Keep my area neat and organized. Telephone # 414-304-1024. 05/2016 to 07/2016 Housekeeper Company Name － City , State My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel. Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust. 01/2010 to 01/2011 Sales Associate Company Name － City , State Assisting customers to the area in the store they needed to go to or need help in. Putting merchandise in the correct it was assign to. Assist customers with choices and help them locate them and provide information about the product in question. Helping customers who don't know English as a second language. Telephone # 414-764-2474. 03/2014 to 03/2015 Cashier Company Name － City , State My duty was to greet all customers entering into the store. Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks. Guiding and solving queries of customers. Providing training and assistance to new joined cashier. Keep my area neat and organized. Telephone # 414-304-1024. 05/2016 to 07/2016 Housekeeper Company Name － City , State My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel. Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust. 01/2010 to 01/2011 Sales Associate Company Name － City , State Assisting customers to the area in the store they needed to go to or need help in. Putting merchandise in the correct it was assign to. Assist customers with choices and help them locate them and provide information about the product in question. Helping customers who don't know English as a second language. Telephone # 414-764-2474. 03/2014 to 03/2015 Cashier Company Name － City , State My duty was to greet all customers entering into the store. Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks. Guiding and solving queries of customers. Providing training and assistance to new joined cashier. Keep my area neat and organized. Telephone # 414-304-1024. 05/2016 to 07/2016 Housekeeper Company Name － City , State My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel. Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust. 01/2010 to 01/2011 Sales Associate Company Name － City , State Assisting customers to the area in the store they needed to go to or need help in. Putting merchandise in the correct it was assign to. Assist customers with choices and help them locate them and provide information about the product in question. Helping customers who don't know English as a second language. Telephone # 414-764-2474. 03/2014 to 03/2015 Cashier Company Name － City , State My duty was to greet all customers entering into the store. Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks. Guiding and solving queries of customers. Providing training and assistance to new joined cashier. Keep my area neat and organized. Telephone # 414-304-1024. 05/2016 to 07/2016 Housekeeper Company Name － City , State My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel. Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust. Education and Training 2013 High School Diploma Oak Creek High School － City , State Telephone # 414-768-6210 2013 High School Diploma Oak Creek High School － City , State Telephone # 414-768-6210 2013 High School Diploma Oak Creek High School － City , State Telephone # 414-768-6210 2013 High School Diploma Oak Creek High School － City , State Telephone # 414-768-6210 Skills caregiver, cashier, credit, customer services, debit, English, home care, Neat, receiving, Self-Starter, Telephone, well organized

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME903968268" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_903968268_1_592993045" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="903968268FNAM1"> </span> <span> </span> <span class="field" id="903968268LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM903968270" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT903968272" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT903968272"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903968272_1_592993074" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="903968272SKC11"> <ul> <li> Great ability to multi-task</li> <li> Self-Starter and driven</li> <li> Extensive customer services and caregiver knowledge</li> <li> Neat and well organized</li> <li> Volunteer Work:</li> <li> Personal care worker and supportive home care</li> <li> Job duties: Give assistance to people who are sick, injured, mentally or physically disabled, or the elderly and fragile.</li> </ul> </td> <td class="field twocol_2" id="903968272SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR903968273" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR903968273"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903968273_1_592993047" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD1"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT1"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES1" itemprop="description"> <ul> <li> Assisting customers to the area in the store they needed to go to or need help in.</li> <li> Putting merchandise in the correct it was assign to.</li> <li> Assist customers with choices and help them locate them and provide information about the product in question.</li> <li> Helping customers who don't know English as a second language.</li> <li> Telephone # 414-764-2474.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_2_592993048" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD2"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT2"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT2"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES2" itemprop="description"> <ul> <li> My duty was to greet all customers entering into the store.</li> <li> Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks.</li> <li> Guiding and solving queries of customers.</li> <li> Providing training and assistance to new joined cashier.</li> <li> Keep my area neat and organized.</li> <li> Telephone # 414-304-1024.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_3_592993050" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD3"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT3"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT3"> Housekeeper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES3" itemprop="description"> <ul> <li> My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel.</li> <li> Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_4_592993051" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD4"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT4"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT4"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES4" itemprop="description"> <ul> <li> Assisting customers to the area in the store they needed to go to or need help in.</li> <li> Putting merchandise in the correct it was assign to.</li> <li> Assist customers with choices and help them locate them and provide information about the product in question.</li> <li> Helping customers who don't know English as a second language.</li> <li> Telephone # 414-764-2474.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_5_592993052" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD5"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT5"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT5"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES5" itemprop="description"> <ul> <li> My duty was to greet all customers entering into the store.</li> <li> Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks.</li> <li> Guiding and solving queries of customers.</li> <li> Providing training and assistance to new joined cashier.</li> <li> Keep my area neat and organized.</li> <li> Telephone # 414-304-1024.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_6_592993053" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD6"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT6"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT6"> Housekeeper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES6" itemprop="description"> <ul> <li> My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel.</li> <li> Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_7_592993054" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD7"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT7"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT7"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES7" itemprop="description"> <ul> <li> Assisting customers to the area in the store they needed to go to or need help in.</li> <li> Putting merchandise in the correct it was assign to.</li> <li> Assist customers with choices and help them locate them and provide information about the product in question.</li> <li> Helping customers who don't know English as a second language.</li> <li> Telephone # 414-764-2474.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_8_592993055" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD8"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT8"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT8"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES8" itemprop="description"> <ul> <li> My duty was to greet all customers entering into the store.</li> <li> Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks.</li> <li> Guiding and solving queries of customers.</li> <li> Providing training and assistance to new joined cashier.</li> <li> Keep my area neat and organized.</li> <li> Telephone # 414-304-1024.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_9_592993057" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD9"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT9"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT9"> Housekeeper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES9" itemprop="description"> <ul> <li> My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel.</li> <li> Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_10_592993058" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD10"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT10"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT10"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP10" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES10" itemprop="description"> <ul> <li> Assisting customers to the area in the store they needed to go to or need help in.</li> <li> Putting merchandise in the correct it was assign to.</li> <li> Assist customers with choices and help them locate them and provide information about the product in question.</li> <li> Helping customers who don't know English as a second language.</li> <li> Telephone # 414-764-2474.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_11_592993060" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD11"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT11"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT11"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP11" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES11" itemprop="description"> <ul> <li> My duty was to greet all customers entering into the store.</li> <li> Handling all the cash transactions and receiving payments with cash, credit/debit cards and checks.</li> <li> Guiding and solving queries of customers.</li> <li> Providing training and assistance to new joined cashier.</li> <li> Keep my area neat and organized.</li> <li> Telephone # 414-304-1024.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968273_12_592993061" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="903968273JSTD12"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="903968273EDDT12"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="903968273JTIT12"> Housekeeper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="903968273COMP12" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="903968273JCIT12" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968273JSTA12" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="903968273JDES12" itemprop="description"> <ul> <li> My duty as a housekeeper was to clean and maintain the rooms and premises in and around the hotel.</li> <li> Vacuum, empty wastepaper and ashtrays, transport trash to waste disposal equipment, dust, change the bed sheets and pillow cases and dust.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC903968271" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC903968271"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903968271_1_592993062" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR1"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="903968271STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="903968271SCHO1" itemprop="name"> Oak Creek High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="903968271SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968271SSTA1"> State</span> <span class="joblocation jobstate" id="903968271SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_2_592993063" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE2" itemprop="name"> Telephone # 414-768-6210</span> <span class="programline" id="903968271STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_3_592993064" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR3"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE3" itemprop="name"> High School Diploma</span> <span class="programline" id="903968271STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="903968271SCHO3" itemprop="name"> Oak Creek High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="903968271SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968271SSTA3"> State</span> <span class="joblocation jobstate" id="903968271SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_4_592993065" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE4" itemprop="name"> Telephone # 414-768-6210</span> <span class="programline" id="903968271STUY4"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_5_592993067" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR5"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE5" itemprop="name"> High School Diploma</span> <span class="programline" id="903968271STUY5"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="903968271SCHO5" itemprop="name"> Oak Creek High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="903968271SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968271SSTA5"> State</span> <span class="joblocation jobstate" id="903968271SCNT5"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_6_592993068" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR6"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE6" itemprop="name"> Telephone # 414-768-6210</span> <span class="programline" id="903968271STUY6"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_7_592993072" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR7"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE7" itemprop="name"> High School Diploma</span> <span class="programline" id="903968271STUY7"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="903968271SCHO7" itemprop="name"> Oak Creek High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="903968271SCIT7"> City</span> <span> , </span> <span class="joblocation jobstate" id="903968271SSTA7"> State</span> <span class="joblocation jobstate" id="903968271SCNT7"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM7"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_903968271_8_592993073" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="903968271GRYR8"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="903968271DGRE8" itemprop="name"> Telephone # 414-768-6210</span> <span class="programline" id="903968271STUY8"> </span> </span> <span class="paddedline"> <span class="field" id="903968271FRFM8"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL903968297" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL903968297"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_903968297_1_592993075" style="padding-top:0px;"> <div class="field singlecolumn" id="903968297FRFM1"> caregiver, cashier, credit, customer services, debit, English, home care, Neat, receiving, Self-Starter, Telephone, well organized</div> </div> </div> </div>

SALES

SALES AGENT Core Qualifications Compliance Policies and Procedures (CSC) People Soft Query (DynCorp) Experienced in the use of Deltek Costpoint, PeopleSoft, Oracle and SAP. Proficient in the use of Microsoft Office software. Email programs include Outlook and Lotus Notes. Excellent Internet research skills. NCMA member. Experience Sales Agent September 2016 to Current Company Name － City , State Prepare documents such as representation contracts, purchasing statements, closing agreements, leases and deeds. Accompany buyers during visits to and inspection of property, advising them on the suitability and value of the homes based on current market conditions. Evaluate mortgage option helping clients obtain financing at the best rate and terms. Provide expertise and advice to clients and prepare their home to be competitively priced and sell quickly. Principal Subcontracts Administrator July 2012 to May 2016 Company Name － City , State Performed comprehensive support for high dollar and visibility government contracts to include involvement in proposal preparation, evaluation, source selection, price analysis and financial reporting. Reviewed and performed in-depth analysis of supplier proposal responses to ensure the most responsive, responsible subcontractor was selected for award. Negotiated subcontract terms and provided interpretation and advice to the Program Manager concerning the requirements of the subcontract, to ensure compliance with the FAR and company policy. As the senior level Administrator in the department, I provided guidance and work leadership to less-experienced Subcontracts Administrators. Subcontracts Administrator August 2009 to July 2012 Company Name － City , State Responsible for managing cradle-to-grave (Capture to Closeout) procurement process for over forty five (45) major Task Orders, valued at 1 Billion dollars. Supported the development and execution of over 90 proposal efforts with up to fifteen (15) subcontractors per program. Procurement activities involved purchasing hardware and software products; construction projects; aircraft maintenance and training programs; associated labor and training projects for simulation technical services Prepared bids, processed specifications, progress and other reports; advised management of contractual rights and obligations; compile and analyze data, and maintain historical information, while working closely with program managers, project managers, finance and engineering. Subcontracts Administrator/Buyer June 2008 to June 2009 Company Name － City , State Provided cradle-to-grave administration of assigned subcontracts and task orders with a cumulative value of over 20 million dollars. Issued and negotiated pre-award agreements (i.e. teaming and non-disclosure agreements). Prepared the solicitation documents for complex acquisitions to include statements of work, terms and conditions or flow-down terms and conditions, bid or performance evaluation factors, and other measures incorporated into the Requests for Proposal as may be appropriate for the procurement. Reviewed customer solicitations, issued subcontractor RFPs and negotiated pricing and terms in order to protect the company's interests and provide a cost savings. Developed and negotiated all post-award subcontract documents to ensure compliance with Government regulations, prime contract requirements, and company policies. Issued subcontract or task order modifications as necessary. Resolved subcontractor payment issues. Subcontracts Administrator October 2006 to May 2007 Company Name － City , State Conducted proposal preparation, negotiation, administration, and customer contact activities that provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. Prepared RFPs and bid packages, conducted bidders' conferences, analyzed and evaluated proposals, selected and recommended subcontractors, wrote awards, and administered resulting subcontracts. Negotiated and coordinated additions, deletions, or modifications as needed. Developed specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and services valued over 20 million dollars. Participated in the development of subcontract policies and procedures. Buyer August 2004 to October 2006 Company Name － City , State Conducted procurement actions for various Government programs in accordance with the prime contracts, FAR, DFARS, company policies and CPSR requirements. Analyzed purchase requisitions; initiated RFQs/RFPs; reviewed bids; selected vendors; negotiated terms, conditions and pricing of materials or services to be procured; issued purchase orders or subcontracts by utilizing Costpoint. Provided an overall cost savings to the company of over $20,000. Completed all necessary file documentation to include price analysis, memorandums of negotiation, determination of commerciality, etc. Tracked vendor delivery of products or services and expedited orders as needed. Provided support for subcontracting activities with NDAs, Teaming Agreements, Consultant Agreements, Subcontract Modifications and Task Orders. Associate Buyer November 2000 to August 2004 Company Name － City , State Conducted solicitations for bid from suppliers; tabulated and analyzed bids to secure lowest or best value; developed price analysis, prepared and placed purchase orders; maintained PO files in compliance. Identified new sources and procured products and services with emphasis on seeking out women and minority suppliers to assist in the achievement of subcontracting goals in accordance with FAR/DFARS. Education B.S : Management/Psychology , 1997 University of Maryland － City , State Management/Psychology Subcontract Management (JA White & Associates, Inc.) *Time Management & Organizational Skills (Rockhurst University) Skills acquisitions, Business Writing, closing, hardware, conferences, Consultant, contracts, clients, delivery, documentation, Email, finance, financing, financial reporting, Government, Government regulations, inspection, interpretation, leadership, legal, Lotus Notes, managing, market, materials, Microsoft Office software, Outlook, negotiation, Internet research, Oracle, Organizational Skills, PeopleSoft, People Soft, Policies, pricing, prime, Procurement, progress, proposals, Proposal, proposal preparation, purchase requisitions, purchasing, SAP, simulation, Time Management, training programs

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME899977646" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_899977646_1_590163508" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="899977646FNAM1"> </span> <span> </span> <span class="field" id="899977646LNAM1"> SALES AGENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM899977648" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT899977649" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT899977649"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977649_1_590163518" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="899977649SKC11"> <ul> <li> Compliance Policies and Procedures (CSC)</li> <li> People Soft Query (DynCorp)</li> <li> Experienced in the use of Deltek Costpoint, PeopleSoft, Oracle and SAP. Proficient in the use of Microsoft Office software. Email programs include Outlook and Lotus Notes. Excellent Internet research skills. NCMA member.</li> </ul> </td> <td class="field twocol_2 charspace" id="899977649SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR899977650" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR899977650"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977650_1_590163510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT1"> Sales Agent</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD1"> September 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES1" itemprop="description"> <ul> <li> Prepare documents such as representation contracts, purchasing statements, closing agreements, leases and deeds.</li> <li> Accompany buyers during visits to and inspection of property, advising them on the suitability and value of the homes based on current market conditions.</li> <li> Evaluate mortgage option helping clients obtain financing at the best rate and terms.</li> <li> Provide expertise and advice to clients and prepare their home to be competitively priced and sell quickly.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_2_590163511" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT2"> Principal Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD2"> July 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT2"> May 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES2" itemprop="description"> <ul> <li> Performed comprehensive support for high dollar and visibility government contracts to include involvement in proposal preparation, evaluation, source selection, price analysis and financial reporting.</li> <li> Reviewed and performed in-depth analysis of supplier proposal responses to ensure the most responsive, responsible subcontractor was selected for award.</li> <li> Negotiated subcontract terms and provided interpretation and advice to the Program Manager concerning the requirements of the subcontract, to ensure compliance with the FAR and company policy.</li> <li> As the senior level Administrator in the department, I provided guidance and work leadership to less-experienced Subcontracts Administrators.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_3_590163512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT3"> Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD3"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT3"> July 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES3" itemprop="description"> <ul> <li> Responsible for managing cradle-to-grave (Capture to Closeout) procurement process for over forty five (45) major Task Orders, valued at 1 Billion dollars.</li> <li> Supported the development and execution of over 90 proposal efforts with up to fifteen (15) subcontractors per program.</li> <li> Procurement activities involved purchasing hardware and software products; construction projects; aircraft maintenance and training programs; associated labor and training projects for simulation technical services Prepared bids, processed specifications, progress and other reports; advised management of contractual rights and obligations; compile and analyze data, and maintain historical information, while working closely with program managers, project managers, finance and engineering.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_4_590163513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT4"> Subcontracts Administrator/Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD4"> June 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT4"> June 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES4" itemprop="description"> <ul> <li> Provided cradle-to-grave administration of assigned subcontracts and task orders with a cumulative value of over 20 million dollars.</li> <li> Issued and negotiated pre-award agreements (i.e.</li> <li> teaming and non-disclosure agreements).</li> <li> Prepared the solicitation documents for complex acquisitions to include statements of work, terms and conditions or flow-down terms and conditions, bid or performance evaluation factors, and other measures incorporated into the Requests for Proposal as may be appropriate for the procurement.</li> <li> Reviewed customer solicitations, issued subcontractor RFPs and negotiated pricing and terms in order to protect the company's interests and provide a cost savings.</li> <li> Developed and negotiated all post-award subcontract documents to ensure compliance with Government regulations, prime contract requirements, and company policies.</li> <li> Issued subcontract or task order modifications as necessary.</li> <li> Resolved subcontractor payment issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_5_590163514" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT5"> Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD5"> October 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT5"> May 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES5" itemprop="description"> <ul> <li> Conducted proposal preparation, negotiation, administration, and customer contact activities that provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.</li> <li> Prepared RFPs and bid packages, conducted bidders' conferences, analyzed and evaluated proposals, selected and recommended subcontractors, wrote awards, and administered resulting subcontracts.</li> <li> Negotiated and coordinated additions, deletions, or modifications as needed.</li> <li> Developed specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and services valued over 20 million dollars.</li> <li> Participated in the development of subcontract policies and procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_6_590163515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT6"> Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD6"> August 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT6"> October 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES6" itemprop="description"> <ul> <li> Conducted procurement actions for various Government programs in accordance with the prime contracts, FAR, DFARS, company policies and CPSR requirements.</li> <li> Analyzed purchase requisitions; initiated RFQs/RFPs; reviewed bids; selected vendors; negotiated terms, conditions and pricing of materials or services to be procured; issued purchase orders or subcontracts by utilizing Costpoint.</li> <li> Provided an overall cost savings to the company of over $20,000.</li> <li> Completed all necessary file documentation to include price analysis, memorandums of negotiation, determination of commerciality, etc.</li> <li> Tracked vendor delivery of products or services and expedited orders as needed.</li> <li> Provided support for subcontracting activities with NDAs, Teaming Agreements, Consultant Agreements, Subcontract Modifications and Task Orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_7_590163516" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT7"> Associate Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD7"> November 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT7"> August 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899977650JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES7" itemprop="description"> <ul> <li> Conducted solicitations for bid from suppliers; tabulated and analyzed bids to secure lowest or best value; developed price analysis, prepared and placed purchase orders; maintained PO files in compliance.</li> <li> Identified new sources and procured products and services with emphasis on seeking out women and minority suppliers to assist in the achievement of subcontracting goals in accordance with FAR/DFARS.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC899977651" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC899977651"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977651_1_590163517" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="899977651DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="899977651STUY1"> Management/Psychology</span> <span> , </span> <span class="jobdates" id="899977651GRYR1"> 1997</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="899977651SCHO1" itemprop="name"> University of Maryland</span> <span> － </span> <span class="joblocation jobcity" id="899977651SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977651SSTA1"> State</span> <span class="joblocation jobstate" id="899977651SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="899977651FRFM1"> Management/Psychology Subcontract Management (JA White &amp; Associates, Inc.) *Time Management &amp; Organizational Skills (Rockhurst University)</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL899977652" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL899977660" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL899977660"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977660_1_590163519" style="padding-top:0px;"> <div class="field singlecolumn" id="899977660FRFM1"> acquisitions, Business Writing, closing, hardware, conferences, Consultant, contracts, clients, delivery, documentation, Email, finance, financing, financial reporting, Government, Government regulations, inspection, interpretation, leadership, legal, Lotus Notes, managing, market, materials, Microsoft Office software, Outlook, negotiation, Internet research, Oracle, Organizational Skills, PeopleSoft, People Soft, Policies, pricing, prime, Procurement, progress, proposals, Proposal, proposal preparation, purchase requisitions, purchasing, SAP, simulation, Time Management, training programs</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary My goal is to become associated with a company where i can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Experience 12/2014 to 02/2015 Sales Associate Company Name － City , State Manage store alone (3rd shift) Stock items/coolers thoroughly Clean parking lot Sweep/mop store. 05/2012 to 09/2012 Dishwasher/cook Company Name － City , State Cooked and Cleaned working out of a Hawaiian food cart 01/2010 to 05/2015 Landscaper Company Name － City , State Customer service Worked as Landscaper in Preston's Tree Service from Jan 2010 to May 2015 Role :Concrete/Pavements Roofing Yard maintenance Trim and cut trees Pressure wash. Education 2013 Diploma David Douglas High School 3.0 Skills Excellent Customer service, Customer service, Works, Fast learner, Roofing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME899272857" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_899272857_1_589663608" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="899272857FNAM1"> </span> <span> </span> <span class="field" id="899272857LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM899272861" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM899272861"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899272861_1_589663615" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="899272861FRFM1"> My goal is to become associated with a company where i can utilize my skills and gain further experience while enhancing the company's productivity and reputation.</div> </div> </div> <div class="section" id="SECTION_EXPR899272859" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR899272859"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899272859_1_589663613" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="899272859JSTD1"> 12/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="899272859EDDT1"> 02/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899272859JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899272859COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899272859JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899272859JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899272859JDES1" itemprop="description"> <ul> <li> Manage store alone (3rd shift) Stock items/coolers thoroughly Clean parking lot Sweep/mop store.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899272859_2_589663611" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="899272859JSTD2"> 05/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="899272859EDDT2"> 09/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899272859JTIT2"> Dishwasher/cook</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899272859COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899272859JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899272859JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899272859JDES2" itemprop="description"> Cooked and Cleaned working out of a Hawaiian food cart</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899272859_3_589663612" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="899272859JSTD3"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="899272859EDDT3"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899272859JTIT3"> Landscaper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899272859COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="899272859JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899272859JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899272859JDES3" itemprop="description"> <ul> <li> Customer service Worked as Landscaper in Preston's Tree Service from Jan 2010 to May 2015 Role :Concrete/Pavements Roofing Yard maintenance Trim and cut trees Pressure wash.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC899272860" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC899272860"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899272860_1_589663614" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="899272860GRYR1"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="899272860DGRE1" itemprop="name"> Diploma</span> <span class="programline" id="899272860STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="899272860SCHO1" itemprop="name"> David Douglas High School</span> <span class="joblocation jobcity" id="899272860SCIT1"> </span> <span class="joblocation jobstate" id="899272860SSTA1"> </span> <span class="joblocation jobstate" id="899272860SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="899272860FRFM1"> 3.0</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL899272865" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL899272865"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899272865_1_589663619" style="padding-top:0px;"> <div class="field singlecolumn" id="899272865FRFM1"> Excellent Customer service, Customer service, Works, Fast learner, Roofing</div> </div> </div> </div>

SALES

SALES MANAGER Summary Friendly and enthusiastic with over six years of specialization in hospitality. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Able to work in a fast paced establishment and passionate about exceeding expectations. Highlights Client relations specialist Conflict resolution techniques Team management Meticulous attention to detail Skilled multi-tasker Deadline-oriented Management of remote employees Focused on customer satisfaction Efficiency Excellent verbal communication Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions, and orders. Experience Sales Manager 01/2015 － 07/2015 Company Name City , State Active Learning Social Perceptiveness Reading Comprehension Computers and Electronics Picker Amazon Obtain merchandise from bins or shelves. Resolve customer complaints regarding sales and service. Cashier Zaxbys 09/2014 － 01/2015 City , State Receive payment by cash, check, credit cards, vouchers, or automatic debits. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Monitor customer preferences to determine focus of sales efforts. Plan parties or other special events and services. Perform marketing and advertising services. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Place merchandise on conveyors leading to wrapping areas. Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. Oversee regional and local sales managers and their staffs. Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Receive payment by cash, check, credit cards, vouchers, or. 01/2014 － 07/2014 City , State 09/2010 － 01/2014 City , State Education May 2012 High School Diploma : General Business Ringgold High School City , State Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers enteringestablishments. Answer customers' questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Sort, count, and wrap currency and coins. Supervise others and provide on-the-job training. Stock shelves, and mark prices on shelves and items. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Post charges against guests' or patients' accounts. Keep periodic balance sheets of amounts and numbers of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Compile and maintain non-monetary reports and records. Skills advertising, balance sheets, calculators, cash receipts, cash registers, catalog, commodities, credit, Critical Thinking, Resolve customer complaints, Decision Making, Electronics, special events, features, focus, Inspect, Issue receipts, mark, marketing, money, policies, Reading, Read, real estate, Sales, scanners, staffing, tables, telephone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME893157824" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_893157824_1_585404718" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="893157824FNAM1"> </span> <span> </span> <span class="field" id="893157824LNAM1"> SALES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM893157828" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM893157828"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893157828_1_585404726" style="padding-top:0px;"> <div class="field singlecolumn" id="893157828FRFM1"> Friendly and enthusiastic with over six years of specialization in hospitality. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Able to work in a fast paced establishment and passionate about exceeding expectations.</div> </div> </div> <div class="section" id="SECTION_HILT893157837" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT893157837"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893157837_1_585405846" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 paracharspace" id="893157837SKC11"> <ul> <li class=""> Client relations specialist</li> <li class=""> Conflict resolution techniques</li> <li class=""> Team management</li> <li class=""> Meticulous attention to detail</li> <li class=""> Skilled multi-tasker</li> </ul> </td> <td class="field twocol_2 paracharspace" id="893157837SKC21"> <ul> <li class=""> Deadline-oriented</li> <li class=""> Management of remote employees</li> <li class=""> Focused on customer satisfaction</li> <li class=""> Efficiency</li> <li class=""> Excellent verbal communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM893158115" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM893158115"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893158115_1_585407227" style="padding-top:0px;"> <div class="field singlecolumn" id="893158115FRFM1"> <span class=""> <em> Customer Assistance</em> <ul> <li class=""> Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.</li> </ul> </span> <span class=""> <i> Customer Interface</i> </span> <ul> <li class=""> Greeted customers upon entrance and handled all cash and credit transactions.</li> <li class=""> Assisted customers over the phone regarding store operations, product, promotions, and orders.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR893157826" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR893157826"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893157826_1_585404720" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="893157826JTIT1"> Sales Manager</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="893157826JSTD1"> 01/2015</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="893157826EDDT1"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="893157826COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="893157826JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="893157826JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="893157826JDES1" itemprop="description"> <ul> <li> Active Learning Social Perceptiveness Reading Comprehension Computers and Electronics Picker Amazon Obtain merchandise from bins or shelves.</li> <li> Resolve customer complaints regarding sales and service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_893157826_2_585404721" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="893157826JTIT2"> Cashier Zaxbys</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="893157826JSTD2"> 09/2014</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="893157826EDDT2"> 01/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="893157826COMP2" itemprop="name"> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="893157826JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="893157826JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="893157826JDES2" itemprop="description"> <ul> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.</li> <li> Monitor customer preferences to determine focus of sales efforts.</li> <li> Plan parties or other special events and services.</li> <li> Perform marketing and advertising services.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.</li> <li> Greet customers entering establishments.</li> <li> Answer customers' questions, and provide information on procedures or policies.</li> <li> Sell tickets and other items to customers.</li> <li> Process merchandise returns and exchanges.</li> <li> Place merchandise on conveyors leading to wrapping areas.</li> <li> Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.</li> <li> Oversee regional and local sales managers and their staffs.</li> <li> Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.</li> <li> Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.</li> <li> Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.</li> <li> Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.</li> <li> Issue receipts, refunds, credits, or change due to customers.</li> <li> Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.</li> <li> Calculate total payments received during a time period, and reconcile this with total sales.</li> <li> Receive payment by cash, check, credit cards, vouchers, or.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_893157826_3_585404722" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="893157826JTIT3"> </span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="893157826JSTD3"> 01/2014</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="893157826EDDT3"> 07/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="893157826COMP3" itemprop="name"> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="893157826JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="893157826JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="893157826JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_893157826_4_585404723" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="893157826JTIT4"> </span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="893157826JSTD4"> 09/2010</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="893157826EDDT4"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="893157826COMP4" itemprop="name"> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="893157826JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="893157826JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="893157826JDES4" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC893157827" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC893157827"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893157827_1_585404724" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="893157827GRYR1"> May 2012</span> </span> <span class="degree" id="893157827DGRE1" itemprop="name"> High School Diploma</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="893157827SCHO1" itemprop="name"> General Business Ringgold High School</span> <span class="programline" id="893157827STUY1"> </span> </span> <span class="paddedline"> <span class="eduLocation" id="893157827SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="893157827SSTA1"> State</span> <span class="eduLocation" id="893157827SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="893157827FRFM1"> Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers enteringestablishments. Answer customers' questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Sort, count, and wrap currency and coins. Supervise others and provide on-the-job training. Stock shelves, and mark prices on shelves and items. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Post charges against guests' or patients' accounts. Keep periodic balance sheets of amounts and numbers of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Compile and maintain non-monetary reports and records.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL893157836" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL893157836"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_893157836_1_585404727" style="padding-top:0px;"> <div class="field singlecolumn" id="893157836FRFM1"> advertising, balance sheets, calculators, cash receipts, cash registers, catalog, commodities, credit, Critical Thinking, Resolve customer complaints, Decision Making, Electronics, special events, features, focus, Inspect, Issue receipts, mark, marketing, money, policies, Reading, Read, real estate, Sales, scanners, staffing, tables, telephone</div> </div> </div> </div>

SALES

SALES ENGINEER Profile Write professional summary using keywords for application scanning robots. Tailor resume to specific advertised position. Paragraph: 26 years of experience in the Engineering and Construction fields (2 - SENTENCES) ; 8 years project management experience | Sustainable design experience from conceptualization to building occupancy | Diverse client profile: Medical, Research & Development, Commercial, Educational and Industrial (10 plus years (not exact dates or culminating years) A competent Project Engineer with excellent communication, organisation and co-ordination skills. Possessing a proven track record of preparing and executing project plans and programmes, ensuring that work is carried out in accordance with the companies procedures and clients satisfaction. Able to ensure timely, safe and cost effective design and implementation during the life cycle of projects from conception till customer satisfaction. Currently looking for a suitable Project Engineer or consultant position with a forward thinking employer. Skills Extensive experience of planning, project management, design & client liaison. Experience of interpreting specifications and preparing technical proposals. Ability to multi-task in a demanding engineering environment. A strong track record in delivering projects on time and within budget. Able to ensure that all H&S procedures are met and maintained. Resolving complex technical issues and coming up with fast efficient solutions. Ability to assess the financial feasibility and impact of proposed budget items and also alternatives. Professional Experience Sales Engineer Feb 2014 to Current Company Name － City , State Engineering Sales/Project Management & Estimation. Develop Proposals and estimates of conceptual designs, project schedules, and budgets from bidding through contractual agreement. Manage construction from mobilization to owner signoff. Conduct regular field observations, material/equipment acquisition and personnel allocation. Ensuring that all engineering work is carried out in accordance withspecifications, statutory requirements, laws, rules, regulations and othercontractual requirements. With due regards to safety, operability andmaintainabilityDuties: Managing projects from conception, pre-production through to completion. Providing technical support to the project team and wider regional teams. Responsible for overseeing the review, initiation and execution of contracts.  Managing project budgets and keeping costs down. Overseeing the maintenance of projects after completion. Responsible for the completion of all documentation. Producing Test Plans and reports. Prepare contract documentation for procurement services and materials. Evaluating tenders and providing recommendations. Carrying out effective client liaison for all projects undertaken. Liaising with customers on a regular basis to ensure the successful design and manufacture of products to agreed budgets and time frames. Project Manager/Construction Manager Jan 2009 to Jan 2014 Company Name － City , State Lead/organized client conceptual development of construction projects. Developed project scope and specifications for mechanical system replacements; mentored staff and managed the overall project execution. Developed Requests for Proposal (RFP), schedules and budgets; oversee installation to completion. NOTE ACCOMPLISHMENTS: PROJECT VALUE ON TIME. ENON FIELD CONVERSION & WATER DAMAGE REMEDIATION; GRACE BAPTIST CHURCH SANCTUARY A/C & BOILER PLANT Use power words like managed, developed, etc. Also indicate those who reported directly to you such as foreman, subcontractors. Project manager/Project Engineer Jan 2002 to Jan 2009 Company Name － City , State Developed and MANAGED project scopes, schedules and budgets; mentored staff and managed the overall project execution. Conduct interdisciplinary coordination with architects, consultants and vendors. Developed energy audits, master planning and designed mechanical systems including production of preliminary, working drawings and specifications for sustainable projects. Responsible for work assignments and man-hour expenditures; and acted as the primary interface with the client, contractors, architects, and vendors. Specific Accomplishments. Project Manager & Project Engineer Company Name － City , State Achieved the first LEED (Leadership in Energy & Environmental Design) - Platinum certification from the Green Building Council for an office renovation. Performed energy cost analysis of geothermal system for the Friends Center Renovation Project. Project Engineer Jan 2001 to Jan 2002 Company Name － City , State Project Engineer Jan 1996 to Jan 2001 Company Name － City , State Project Engineer Jan 1994 to Jan 1996 Company Name － City , State Project Designer/Shop Drawing Clerk Jan 1990 to Jan 1994 Company Name － City , State Education and Training Bachelor of Science , Mechanical Engineering Lehigh University Mechanical Engineering Affiliations Member: American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE). Skills budgets, C, CONVERSION, cost analysis, Council, client, Leadership, mechanical, office, personnel, Platinum, Project Management, Proposals, Proposal, Renovation, RFP, Sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME887197359" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_887197359_1_581164416" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="887197359FNAM1"> </span> <span> </span> <span class="field" id="887197359LNAM1"> SALES ENGINEER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM887197361" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM887197361"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197361_1_581164432" style="padding-top:0px;"> <div class="field singlecolumn" id="887197361FRFM1"> <div> Write professional summary using keywords for application scanning robots. Tailor resume to specific advertised position. Paragraph: 26 years of experience in the Engineering and Construction fields (2 - SENTENCES) ; 8 years project management experience | Sustainable design experience from conceptualization to building occupancy | Diverse client profile: Medical, Research &amp; Development, Commercial, Educational and Industrial (10 plus years (not exact dates or culminating years)</div> <div> A competent Project Engineer with excellent communication, organisation and co-ordination skills. Possessing a proven track record of preparing and executing project plans and programmes, ensuring that work is carried out in accordance with the companies procedures and clients satisfaction. Able to ensure timely, safe and cost effective design and implementation during the life cycle of projects from conception till customer satisfaction. Currently looking for a suitable Project Engineer or consultant position with a forward thinking employer.</div> </div> </div> </div> <div class="section" id="SECTION_HILT887197362" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT887197362"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197362_1_581623039" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="887197362SKC11"> <ul> <li> Extensive experience of planning, project management, design &amp; client liaison. </li> <li> Experience of interpreting specifications and preparing technical proposals. </li> <li> Ability to multi-task in a demanding engineering environment. </li> <li> A strong track record in delivering projects on time and within budget.<br/> </li> </ul> </td> <td class="field twocol_2" id="887197362SKC21"> <ul> <li> Able to ensure that all H&amp;S procedures are met and maintained. </li> <li> Resolving complex technical issues and coming up with fast efficient solutions. </li> <li> Ability to assess the financial feasibility and impact of proposed budget items and also alternatives.<br/> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM887197363" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR887197364" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR887197364"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197364_1_581164418" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT1"> Sales Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD1"> Feb 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES1" itemprop="description"> <ul> <li> Engineering Sales/Project Management &amp; Estimation.</li> <li> Develop Proposals and estimates of conceptual designs, project schedules, and budgets from bidding through contractual agreement.</li> <li> Manage construction from mobilization to owner signoff.</li> <li> Conduct regular field observations, material/equipment acquisition and personnel allocation.</li> </ul> <p> Ensuring that all engineering work is carried out in accordance withspecifications, statutory requirements, laws, rules, regulations and othercontractual requirements. With due regards to safety, operability andmaintainabilityDuties:</p> <ul> <li> Managing projects from conception, pre-production through to completion.</li> <li> Providing technical support to the project team and wider regional teams.</li> <li> Responsible for overseeing the review, initiation and execution of contracts. </li> <li> Managing project budgets and keeping costs down.</li> <li> Overseeing the maintenance of projects after completion.</li> <li> Responsible for the completion of all documentation.</li> <li> Producing Test Plans and reports.</li> <li> Prepare contract documentation for procurement services and materials.</li> <li> Evaluating tenders and providing recommendations.</li> <li> Carrying out effective client liaison for all projects undertaken.</li> <li> Liaising with customers on a regular basis to ensure the successful design and manufacture of products to agreed budgets and time frames.<br/> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_2_581164419" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT2"> Project Manager/Construction Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD2"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT2"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES2" itemprop="description"> <ul> <li> Lead/organized client conceptual development of construction projects.</li> <li> Developed project scope and specifications for mechanical system replacements; mentored staff and managed the overall project execution.</li> <li> Developed Requests for Proposal (RFP), schedules and budgets; oversee installation to completion.</li> <li> NOTE ACCOMPLISHMENTS: PROJECT VALUE ON TIME.</li> <li> ENON FIELD CONVERSION &amp; WATER DAMAGE REMEDIATION; GRACE BAPTIST CHURCH SANCTUARY A/C &amp; BOILER PLANT Use power words like managed, developed, etc.</li> <li> Also indicate those who reported directly to you such as foreman, subcontractors.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_3_581164420" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT3"> Project manager/Project Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD3"> Jan 2002</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT3"> Jan 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES3" itemprop="description"> <ul> <li> Developed and MANAGED project scopes, schedules and budgets; mentored staff and managed the overall project execution.</li> <li> Conduct interdisciplinary coordination with architects, consultants and vendors.</li> <li> Developed energy audits, master planning and designed mechanical systems including production of preliminary, working drawings and specifications for sustainable projects.</li> <li> Responsible for work assignments and man-hour expenditures; and acted as the primary interface with the client, contractors, architects, and vendors.</li> <li> Specific Accomplishments.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_4_581164421" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT4"> Project Manager &amp; Project Engineer</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES4" itemprop="description"> <ul> <li> Achieved the first LEED (Leadership in Energy &amp; Environmental Design) - Platinum certification from the Green Building Council for an office renovation.</li> <li> Performed energy cost analysis of geothermal system for the Friends Center Renovation Project.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_5_581164422" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT5"> Project Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD5"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT5"> Jan 2002</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES5" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_6_581164423" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT6"> Project Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD6"> Jan 1996</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT6"> Jan 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES6" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_7_581164424" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT7"> Project Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD7"> Jan 1994</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT7"> Jan 1996</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES7" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_887197364_8_581164427" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="887197364JTIT8"> Project Designer/Shop Drawing Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="887197364JSTD8"> Jan 1990</span> <span> to </span> <span class="jobdates" format="%b %Y" id="887197364EDDT8"> Jan 1994</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="887197364COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="887197364JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="887197364JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="887197364JDES8" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC887197365" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC887197365"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197365_1_581164429" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="887197365DGRE1" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="887197365STUY1"> Mechanical Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="887197365SCHO1" itemprop="name"> Lehigh University</span> <span class="joblocation jobcity" id="887197365SCIT1"> </span> <span class="joblocation jobstate" id="887197365SSTA1"> </span> <span class="joblocation jobstate" id="887197365SCNT1"> </span> </span> <span class="field" id="887197365FRFM1"> Mechanical Engineering</span> </div> </div> </div> <div class="section" id="SECTION_AFIL887197366" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL887197366"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197366_1_581164434" style="padding-top:0px;"> <div class="field singlecolumn" id="887197366FRFM1"> Member: American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE).</div> </div> </div> <div class="section" id="SECTION_SKLL887197377" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL887197377"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_887197377_1_581164438" style="padding-top:0px;"> <div class="field singlecolumn" id="887197377FRFM1"> budgets, C, CONVERSION, cost analysis, Council, client, Leadership, mechanical, office, personnel, Platinum, Project Management, Proposals, Proposal, Renovation, RFP, Sales</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Accountable Retail Sales Associate demonstrating a high level of ownership and initiative. Possessing 2 years small management experience. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process in any given enviornment. Highlights 6 years Customer Service Experience  Intermediate Microsoft Office (Word, Excel, etc.)  Outstanding communicational and operational skills  Proven ability to multi-task  Ambitious, Positive, Enthusiastic Punctual and Reliable Accomplishments Fulfilled all supervisory duties when / if Store Manager was unable to make it into our store, whilst training a new employee at our store location for 6 months. Lead sales by example when employees quit or called off, earning myself the sales lead position likewise as attaining the ability to open and closer the store with proven responsibility and punctuality. Work Experience Sales Associate , 06/2013 to 03/2014 Company Name － City , State Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining in depth product knowledge and all other aspects of customer service. Completing daily sales goals and completing corporate set tasks to provide store with better overall numbers  Concurring sales floor readiness each day by using 7 steps and techniques with each customer  Completing operational floor tasks in timely fashion such as changing out marked down items and popular clothing wear. Senior Sales Associate , 02/2014 to 06/2014 Company Name － City , State Worked as a team leader to provide the highest level of service to customers while teaching a team of 6-10 associates better steps and techniques to acquire our sales Created strategies to develop and expand existing customer sales, which resulted in a 45% increase in monthly sales. Verified that all merchandising standards were maintained on a daily basis. . Retail Sales Representative/Sales Lead , 10/2014 to 04/2016 Company Name Complete monthly sales goals, alongside working with every customer to ensure that both the company and the customer benefit greatly from each time they step into a T - Mobile store Maintain product knowledge and maintain sales numbers to reach and hit every goal required by company Provide excellent customer service to each and every customer every time they step foot into a T - Mobile retail store. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Server , 05/2016 to Current Company Name － City , State Maintain self set and supervisory set sales goals whilst providing the utmost and highest of service to each guest  Provide food and beverage suggestions to guest when ordering through pertinent product knowledge and while making personal recommendations. Engage in conversation with guests providing a very loving atmosphere for their dinner and or lunch Education June 2013 Downers Grove North High School 3.1 Some college Skills Attentive to small details Very calm under pressure but not to leisured to resolve the problem Positive influence  Dependable

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME885635109" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_885635109_1_580075325" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="885635109FNAM1"> </span> <span> </span> <span class="field" id="885635109LNAM1"> SALES ASSOCIATE</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM885635113" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM885635113"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885635113_1_580075331" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="885635113FRFM1"> <span class=""> Accountable Retail Sales Associate demonstrating a high level of ownership and initiative. Possessing 2 years small management experience. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process in any given enviornment. </span> </div> </div> </div> <div class="section" id="SECTION_HILT885635114" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT885635114"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885635114_1_580075332" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="885635114SKC11"> <ul> <li> 6 years Customer Service Experience </li> <li>  Intermediate Microsoft Office (Word, Excel, etc.) </li> <li>  Outstanding communicational and operational skills </li> <li>  Proven ability to multi-task </li> <li>  Ambitious, Positive, Enthusiastic</li> <li> Punctual and Reliable</li> </ul> </td> <td class="field twocol_2" id="885635114SKC21"> <div> <br/> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM885635315" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM885635315"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_885635315_1_580076650" style="padding-top:0px;"> <div class="field singlecolumn" id="885635315FRFM1"> <div> <span class=""> Fulfilled all supervisory duties when / if Store Manager was unable to make it into our store, whilst training a new employee at our store location for 6 months.</span> </div> <div> <span class=""> </span> </div> <div> Lead sales by example when employees quit or called off, earning myself the sales lead position likewise as attaining the ability to open and closer the store with proven responsibility and punctuality.</div> </div> </div> </div> <div class="section" id="SECTION_EXPR885635111" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR885635111"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885635111_1_580075327" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885635111JTIT1"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885635111JSTD1"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="885635111EDDT1"> 03/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885635111COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885635111JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885635111JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="885635111JDES1" itemprop="description"> <ul> <li> Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining in depth product knowledge and all other aspects of customer service.</li> <li> Completing daily sales goals and completing corporate set tasks to provide store with better overall numbers </li> <li>  Concurring sales floor readiness each day by using 7 steps and techniques with each customer </li> <li>  Completing operational floor tasks in timely fashion such as changing out marked down items and popular clothing wear.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885635111_2_580079449" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885635111JTIT2"> Senior Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885635111JSTD2"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="885635111EDDT2"> 06/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885635111COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885635111JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885635111JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="885635111JDES2" itemprop="description"> <ul> <li> <span class=""> Worked as a team leader to provide the highest level of service to customers while teaching a team of 6-10 associates better steps and techniques to acquire our sales</span> </li> <li> <span class=""> <span class=""> Created strategies to develop and expand existing customer sales, which resulted in a 45% increase in monthly sales. </span> </span> </li> <li> <span class=""> <span class=""> </span> <span class=""> Verified that all merchandising standards were maintained on a daily basis. </span> . </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885635111_3_580075329" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885635111JTIT3"> Retail Sales Representative/Sales Lead</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885635111JSTD3"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="885635111EDDT3"> 04/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885635111COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="885635111JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="885635111JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="885635111JDES3" itemprop="description"> <ul> <li> Complete monthly sales goals, alongside working with every customer to ensure that both the company and the customer benefit greatly from each time they step into a T - Mobile store </li> <li> Maintain product knowledge and maintain sales numbers to reach and hit every goal required by company </li> <li> Provide excellent customer service to each and every customer every time they step foot into a T - Mobile retail store.</li> <li> <span class=""> Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885635111_4_580075328" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885635111JTIT4"> Server</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885635111JSTD4"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="885635111EDDT4"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885635111COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885635111JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885635111JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="885635111JDES4" itemprop="description"> <ul> <li> Maintain self set and supervisory set sales goals whilst providing the utmost and highest of service to each guest </li> <li> Provide food and beverage suggestions to guest when ordering through pertinent product knowledge and while making personal recommendations.</li> <li> Engage in conversation with guests providing a very loving atmosphere for their dinner and or lunch</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC885635112" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC885635112"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885635112_1_580075330" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="885635112DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="885635112STUY1"> </span> <span class="jobdates" id="885635112GRYR1"> June 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="885635112SCHO1" itemprop="name"> Downers Grove North High School</span> <span class="joblocation jobcity" id="885635112SCIT1"> </span> <span class="joblocation jobstate" id="885635112SSTA1"> </span> <span class="joblocation jobstate" id="885635112SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="885635112FRFM1"> 3.1 Some college</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL885635115" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL885635115"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885635115_1_580075333" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="885635115FRFM1"> <span class=""> </span> <ul> <li> Attentive to small details</li> <li> Very calm under pressure but not to leisured to resolve the problem</li> <li> Positive influence </li> <li> Dependable</li> </ul> </div> </div> </div> </div>

SALES

SALES MANAGER Summary Driven sales and marketing professional with strong track record of planning, organizing, generating leads, and building and leading high performing teams with 4+ years of experience in sales, business development and project management in the trucking and mining industry. Bilingual and quick learner with an ability to prioritize simultaneous projects, prospect clients and perform well in a demanding environment. Strong communication, presentation, organizational and problem-solving skills.  Highlights Research and Analysis Strategic Marketing Fluent in Spanish Customer service Detailed Oriented Strategic Sales Leadership Business Development Key Account Management  Market Planning Experience Company Name City Sales Manager 11/2014 to 01/2016 Extraction and international commercialization of bulk Asphaltite ­ Chile Office (USD3MM est. 2016). Led Santiago office sales from inception to USD3MM (est.2016) by successfully identifying and securing customers in USA and Latin America. Formulated detailed sales and profitability forecast for a 5-yr expansion plan successfully achieving goals for the first 18 months. Improved customer service resulting in 43% increase in repeated sales. Company Name City , State Project Manager 08/2012 to 09/2014 Customized truck body and trailer builder for the mining, electricity distribution, agricultural, sanitation and firefighting sectors integrating equipment from National Crane, Altec, Heil, Mongoose Jetters and others on Mercedes Benz, VW, Freightliners and International truck chassis (USD48MM Sales). Reorganized quality control and developed new quality assurance resulting in 75% reduction of customer returns with USD700K yearly savings. Successfully gathered and translated pre-sales and post-sales on the customer base of the various industries into coherent product designs for each client resulting in improved customer satisfaction. Effectively coordinated work of 40 employees across 5 departments greatly improving internal communications. Managed projects through all stages resulting in 35% reduction in delivery time and 15% business growth. Company Name City , State Marketing Consultant 11/2011 to 07/2012 Law and Finance private consulting office (USD5MM Annual Sales). Planed and executed business plans for companies consulting to enter in the Chilean Market by generating a 5-year plan and defining specific sales goals to succeed in the country. Improved office customer acquisition by 17% and generating USD0.8M in new annual revenue. Education Master of Science : International Marketing 2016 Hult International Business School , City , State , United States of America Generated one year business and marketing plan for Edmunds.com with complete support of the company. Created a one year business and advertising plan for NBC TV interacting with the company daily. Master of Science : Marketing 2012 IEDE Business School , City , State , Chile Bachelor of Science : Business and Management Administration 2011 Andres Bello National University , City , State , Chile Languages Fluent in English, Fluid in Spanish, Basic German. Interests Hobbies: Musician for 15 years, Basketball player. Technology Analysis Skills Office Suite, SQL, Google Products.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME872779806" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_872779806_1_570993230" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="872779806FNAM1"> </span> <span> </span> <span class="field" id="872779806LNAM1"> SALES MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM872779808" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM872779808"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779808_1_570993163" style=" padding-top:0px; "> <div class="field singlecolumn" id="872779808FRFM1"> Driven sales and marketing professional with strong track record of planning, organizing, generating leads, and building and leading high performing teams with 4+ years of experience in sales, business development and project management in the trucking and mining industry. Bilingual and quick learner with an ability to prioritize simultaneous projects, prospect clients and perform well in a demanding environment. Strong communication, presentation, organizational and problem-solving skills. </div> </div> </div> <div class="section" id="SECTION_HILT872779809" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT872779809"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779809_1_570994523" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="872779809SKC11"> <ul> <li> Research and Analysis </li> <li> Strategic Marketing </li> <li> Fluent in Spanish</li> <li> Customer service</li> <li> Detailed Oriented</li> </ul> </td> <td class="field twocol_2" id="872779809SKC21"> <ul> <li> Strategic Sales</li> <li> Leadership</li> <li> Business Development<br/> </li> <li> Key Account Management </li> <li> Market Planning</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR872779810" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR872779810"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779810_1_570993158" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="872779810COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="872779810JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="872779810JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="872779810JTIT1"> Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="872779810JSTD1"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="872779810EDDT1"> 01/2016</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="872779810JDES1" itemprop="description"> <ul> <li> Extraction and international commercialization of bulk Asphaltite ­ Chile Office (USD3MM est. 2016).</li> <li> Led Santiago office sales from inception to USD3MM (est.2016) by successfully identifying and securing customers in USA and Latin America.</li> <li> Formulated detailed sales and profitability forecast for a 5-yr expansion plan successfully achieving goals for the first 18 months.</li> <li> Improved customer service resulting in 43% increase in repeated sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_872779810_2_570993159" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="872779810COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="872779810JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="872779810JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="872779810JTIT2"> Project Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="872779810JSTD2"> 08/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="872779810EDDT2"> 09/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="872779810JDES2" itemprop="description"> <ul> <li> Customized truck body and trailer builder for the mining, electricity distribution, agricultural, sanitation and firefighting sectors integrating equipment from National Crane, Altec, Heil, Mongoose Jetters and others on Mercedes Benz, VW, Freightliners and International truck chassis (USD48MM Sales).</li> <li> Reorganized quality control and developed new quality assurance resulting in 75% reduction of customer returns with USD700K yearly savings.</li> <li> Successfully gathered and translated pre-sales and post-sales on the customer base of the various industries into coherent product designs for each client resulting in improved customer satisfaction.</li> <li> Effectively coordinated work of 40 employees across 5 departments greatly improving internal communications.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -53px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Managed projects through all stages resulting in 35% reduction in delivery time and 15% business growth.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_872779810_3_570993157" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="872779810COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="872779810JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="872779810JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="872779810JTIT3"> Marketing Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="872779810JSTD3"> 11/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="872779810EDDT3"> 07/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="872779810JDES3" itemprop="description"> <ul> <li> Law and Finance private consulting office (USD5MM Annual Sales).</li> <li> Planed and executed business plans for companies consulting to enter in the Chilean Market by generating a 5-year plan and defining specific sales goals to succeed in the country.</li> <li> Improved office customer acquisition by 17% and generating USD0.8M in new annual revenue.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC872779811" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC872779811"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779811_1_570993160" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="872779811DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="872779811STUY1"> International Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="872779811GRYR1"> 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="872779811SCHO1" itemprop="name"> Hult International Business School</span> <span> , </span> <span class="joblocation jobcity" id="872779811SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="872779811SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="872779811SCNT1"> United States of America</span> </span> <span class="paddedline"> <span class="field" id="872779811FRFM1"> <ul> <li> Generated one year business and marketing plan for Edmunds.com with complete support of the company.</li> <li> Created a one year business and advertising plan for NBC TV interacting with the company daily.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_872779811_2_570993161" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="872779811DGRE2" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="872779811STUY2"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="872779811GRYR2"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="872779811SCHO2" itemprop="name"> IEDE Business School</span> <span> , </span> <span class="joblocation jobcity" id="872779811SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="872779811SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="872779811SCNT2"> Chile</span> </span> <span class="paddedline"> <span class="field" id="872779811FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_872779811_3_570993162" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="872779811DGRE3" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="872779811STUY3"> Business and Management Administration</span> <span class="datesWrapper"> <span class="jobdates" id="872779811GRYR3"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="872779811SCHO3" itemprop="name"> Andres Bello National University</span> <span> , </span> <span class="joblocation jobcity" id="872779811SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="872779811SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="872779811SCNT3"> Chile</span> </span> <span class="paddedline"> <span class="field" id="872779811FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG872779814" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG872779814"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779814_1_570993165" style=" padding-top:0px; "> <div class="field singlecolumn" id="872779814FRFM1"> Fluent in English, Fluid in Spanish, Basic German.</div> </div> </div> <div class="section" id="SECTION_INTR872779813" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR872779813"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779813_1_570993164" style=" padding-top:0px; "> <div class="field singlecolumn" id="872779813FRFM1"> Hobbies: Musician for 15 years, Basketball player. Technology Analysis</div> </div> </div> <div class="section" id="SECTION_SKLL872779816" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL872779816"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_872779816_1_570993166" style=" padding-top:0px; "> <div class="field singlecolumn" id="872779816FRFM1"> Office Suite, SQL, Google Products.</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Punctual, customer-focused professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong communicator who consistently meets and exceeds customer service goals. Reliable team player with an enthusiastic, outgoing attitude. Highlights Interpersonal communication High customer service standards  Adapt to diverse groups Excellent people skills Skilled problem solver Consistently meets sales goals  Personable Motivated team player Conflict resolution proficiency Strong problem solving ability Active listener Exceptional organizational skills Experience Sales Associate 10/2013 to 01/2014 Company Name City , State Priced merchandise, stocked shelves and took inventory of supplies. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Determined customer needs by asking relevant questions and listening actively to the responses. Answered customer telephone calls promptly and in an appropriate manner. Followed merchandising guidelines to present visually appealing displays. Followed merchandising guidelines to present visually appealing displays. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Childcare Professional 03/2013 to 01/2016 City , State Carefully monitored children's play activities.  Prepared meals per employers instruction or om my own if instruction was not provided Disciplined children and recommended other measures to correct behavior. Incorporated music and art activities to encourage creativity and expression. Routinely picked children up from school and activities. Escorted children on outings and trips to local parks and zoos. Upheld all CPR and  First  Aid  certifications. Cashier 10/2011 to 05/2012 Company Name City , State Operated a cash register for cash, check and credit card transactions with 100% accuracy. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Education High School Diploma 2010 Prospect Mountain High School City , State Member of History Club, Winter Carnival Planning Committee, Co-Founder of Mr. and Mrs. Prospect Mountain Charity Competition ? Expanded Functions Dental Assistant Certificate: Dental Assistant Dental Assisting 2012 New Hampshire Technical Institute City , State Skills Professional and friendly,  Careful and active listener,  Multi-tasking, organizational skills, great telephone and computer communication skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME801395630" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_801395630_1_520385869" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="801395630FNAM1"> </span> <span> </span> <span class="field lName" id="801395630LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM801395634" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM801395634"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_801395634_1_520385877" style="padding-top:0px;"> <div class="field singlecolumn" id="801395634FRFM1"> Punctual, customer-focused professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong communicator who consistently meets and exceeds customer service goals. Reliable team player with an enthusiastic, outgoing attitude.</div> </div> </div> <div class="section" id="SECTION_HILT801395635" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT801395635"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_801395635_1_520385878" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="801395635SKC11"> <ul> <li> <span class=""> <span class=""> Interpersonal communication </span> </span> </li> <li> <span class=""> </span> <span style="line-height: 1.5;"> High customer service standards </span> </li> <li> Adapt to diverse groups</li> <li> Excellent people skills</li> <li> Skilled problem solver</li> <li> Consistently meets sales goals</li> </ul> </td> <td class="field twocol_2" id="801395635SKC21"> <div> </div> <ul> <li class=""> <font style="line-height: 1.5;">  Personable</font> </li> <li class=""> <font style="line-height: 1.5;"> Motivated team player</font> </li> <li class=""> <font style="line-height: 1.5;"> <font class=""> Conflict resolution proficiency</font> </font> </li> <li class=""> <font style="line-height: 1.5;"> <font class=""> <font class=""> Strong problem solving ability</font> </font> </font> </li> <li class=""> <font style="line-height: 1.5;"> <font class=""> <font class=""> <font class=""> Active listener </font> </font> </font> </font> </li> <li class=""> Exceptional organizational skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR801395632" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR801395632"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_801395632_1_520385873" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="801395632JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="801395632JSTD1"> 10/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="801395632EDDT1"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="801395632COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="801395632JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="801395632JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="801395632JDES1" itemprop="description"> <ul> <li> Priced merchandise, stocked shelves and took inventory of supplies.</li> <li> Alerted customers to upcoming sales events and promotions.</li> <li> Identified potential shoplifters and alerted management.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> <li> Answered customer telephone calls promptly and in an appropriate manner.</li> <li> Followed merchandising guidelines to present visually appealing displays.</li> <li> Followed merchandising guidelines to present visually appealing displays.</li> <li> Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_801395632_2_520391707" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="801395632JTIT2"> Childcare Professional</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="801395632JSTD2"> 03/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="801395632EDDT2"> 01/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="801395632COMP2" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity" id="801395632JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="801395632JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="801395632JDES2" itemprop="description"> <ul> <li> <span style="line-height: 1.5;"> Carefully monitored children's play activities. </span> </li> </ul> <ul> <li> <span style="line-height: 1.5;"> Prepared meals per employers instruction or om my own if instruction was not provided</span> </li> <li> <span style="line-height: 1.5;"> <span class=""> Disciplined children and recommended other measures to correct behavior. </span> </span> </li> <li> <span style="line-height: 1.5;"> <span class=""> Incorporated music and art activities to encourage creativity and expression. </span> </span> </li> <li> <span style="line-height: 1.5;"> <span class=""> </span> <span class=""> Routinely picked children up from school and activities. </span> </span> </li> <li> <span style="line-height: 1.5;"> <span class=""> </span> <span class=""> Escorted children on outings and trips to local parks and zoos. </span> </span> </li> <li> <span class="" style="line-height: 1.5;"> </span> <span class=""> <span style="line-height: 1.5;"> Upheld all CPR and </span> <font color="#000" style=""> First<span style="line-height: 1.5;">  Aid</span> </font> <span style="line-height: 1.5;">  certifications. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_801395632_3_520385872" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="801395632JTIT3"> Cashier</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="801395632JSTD3"> 10/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="801395632EDDT3"> 05/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="801395632COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="801395632JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="801395632JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="801395632JDES3" itemprop="description"> <ul> <li> Operated a cash register for cash, check and credit card transactions with 100% accuracy.</li> <li> Cleaned and organized the store, including the checkout desk and displays.</li> <li> Alerted customers to upcoming sales events and promotions.</li> <li> Identified potential shoplifters and alerted management.</li> <li> Completed all point of sale opening and closing procedures, including counting the contents of the cash register.</li> <li> Handled all customer relations issues in a gracious manner and in accordance with company policies.</li> <li> Welcomed customers into the store and helped them locate items.</li> <li> Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC801395633" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC801395633"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_801395633_1_520385874" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="801395633DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="801395633STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="801395633GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="801395633SCHO1" itemprop="name"> Prospect Mountain High School</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="801395633SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="801395633SSTA1"> State</span> <span class="joblocation eduCountry" id="801395633SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="801395633FRFM1"> Member of History Club, Winter Carnival Planning Committee, Co-Founder of Mr. and Mrs. Prospect Mountain Charity Competition ? Expanded Functions Dental Assistant Certificate: Dental Assistant</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_801395633_2_520385875" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="801395633DGRE2" itemprop="name"> </span> <span class="programline" id="801395633STUY2"> Dental Assisting</span> <span class="datesWrapper"> <span class="jobdates" id="801395633GRYR2"> 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="801395633SCHO2" itemprop="name"> New Hampshire Technical Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="801395633SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="801395633SSTA2"> State</span> <span class="joblocation eduCountry" id="801395633SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="801395633FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL801395636" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL801395636"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_801395636_1_520385879" style="padding-top:0px;"> <div class="field singlecolumn" id="801395636FRFM1"> <span class=""> Professional and friendly, </span> <span class=""> Careful and active listener, </span> <span class=""> Multi-tasking, organizational skills, great telephone and computer communication skills</span> </div> </div> </div> </div>

SALES

SALES ASSOCITE Professional Summary Dedicated to motivated to maintain customer satisfaction and contribute to company success. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Core Qualifications SAP Active Listening Skills Certified Forklift Operator Quick Learner Strategic thinker* Experience 10/2016 to Current Sales Associte Company Name － City , State Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Helped customers apply for the store credit card Met incoming customers and provided immediate assistance. Completed purchases with cash, credit and debit payment methods. Answered incoming telephone calls with professional and knowledgeable responses. ​ 03/2015 to 10/2016 Warehouse Company Name － City , State Ambassador- help train new hires on how to stow items by Amazon standards Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment center. Picker - Pick items from the shelves to be shipped to customers. Receive- take items from the boxes that they are delivered in and place them in totes to be stowed on the shelves IOL - Inventory in Odd Locations - I hunt for items that has been stowed wrong, or brought in wrong or needs to be put up by stowers. Destroy- Trained to log in and destroy items that have expired or broken that is not returned to the customer. Also how to do donations to be given to local organizations that are in need. 10/2014 to 03/2015 Warehouse Company Name － City , State Worked for a temporary agency inside of Amazon LLC. Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment centers. I was also a coach for the temporary agency for 3 month where I coached new hires during peak season (Thanksgiving and Christmas Holidays). I also give back feedback for quality and productivity and also watch Stowers work to see how they were doing what they could do better, how they were trained and if they had any barriers or problems that they were running into as they were working and then report it back to the supervisor. 08/2014 to 09/2014 Customer Service Company Name － City , State Call center for Bank Of America Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Deposit section, answer calls for customer calls concerning their banks accounts. Making transfers, balance inquires, travel flags, and other inquires that the customer has. 09/2013 to 08/2014 Courier Company Name － City , State Pick up and deliver parts state wide for trucks and heavy machinery. 08/2012 to 08/2013 Barn Assistant Company Name － City , State I worked with the foals until they were two years old: keeping them social, teaching manners, how to lead, stand, be brushed, clipped and helped them adjust to standing for farrier and vet care. There are many things that show horses must learn to accept, as they begin their show careers. I prepared the horses, grooming and braiding for horse shows. I also transported horses to the vet, other barns and show grounds. 04/2011 to 07/2012 Cashier Company Name － City , State Took phone orders and shipped out products to customers. Assessed customer needs and responded to questions. Cleaned and straightened work area. Operated cash register with proficiency. Provided professional and courteous service at all times. Greeted customers promptly and responded to questions. Counted and balanced cashier drawers. 04/2008 to 06/2008 Cycle Counter Company Name － City , State Used SAP to preformed cycle counting for inventory control. I fixed any discrepancies that I found during daily counts in the SAP system. 03/2008 to 04/2011 Assistant Trainer Company Name － City , State I helped train and care for AQHA horses for show and sale. I showed horses for the clients in Florida, Georgia, North and South Carolina at AQHA shows. I transported horses to vet, show grounds and other barns. I lived on the premises, and was responsible for checking on the horses day and night. 10/2000 to 12/2007 Procurement Associate Company Name － City , State Equipment operator working compaction presses and conveyor furnaces. Set up new process under the supervision of plant manager. Shipping and receiving: Shipping clerk: Pulling inventory, packing and shipping product to customers per sales orders. Receiving clerk: Received shipments from other divisions, check packing lists, entered into SAP and placed in inventory. Logistic and Procurement: Used SAP software to issue purchase orders for manufacturing supplies. Issued manufacturing work orders, coordinating with sales department. Placed orders for product to be bought from different divisions within the corporation to be inventoried or used in manufacturing. 04/1998 to 10/2000 Kennel Worker Company Name － City , State Conducted physical exams and other routine health care procedures. Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals. Adhered to high standards of safety, cleanliness and professionalism. Assisted veterinarians in examining animals. Restrained animals during veterinary procedures. I worked for two years as a kennel worker and other odd jobs. Evaluated animals brought in by the control officers and public. Education 1998 High School Diploma Lugoff Elgin High SChool － City , State Skills agency, balance, Call center, cash register, cashier, coach, clients, customer service, cycle counting, Equipment operator, fashion, Forklift Operator, Inventory, Inventory control, Listening, machinery, Strong organizational skills, peak, Pick, Procurement, quality, Quick Learner, Receiving, safety, sales, SAP, Shipping, Strategic, supervisor, supervision, teaching, phone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME866648228" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_866648228_1_566809574" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="866648228FNAM1"> </span> <span> </span> <span class="field" id="866648228LNAM1"> SALES ASSOCITE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM866648232" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM866648232"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648232_1_566809589" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="866648232FRFM1"> Dedicated to motivated to maintain customer satisfaction and contribute to company success. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.</div> </div> </div> <div class="section" id="SECTION_HILT866648233" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT866648233"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648233_1_566809590" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="866648233SKC11"> <ul> <li> SAP</li> <li> Active Listening Skills</li> <li> Certified Forklift Operator</li> <li> Quick Learner</li> <li> Strategic thinker*</li> </ul> </td> <td class="field twocol_2" id="866648233SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR866648230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR866648230"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648230_1_566814101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD1"> 10/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT1"> Sales Associte</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES1" itemprop="description"> <ul> <li> <span> Received and processed cash and credit payments for in-store purchases. <span> Placed special merchandise orders for customers. </span> </span> </li> <li> <span> <span> <span> Shared product knowledge with customers while making personal recommendations. </span> </span> </span> </li> <li> <span> <span> <span> <span> Worked as a team member to provide the highest level of service to customers. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Maintained friendly and professional customer interactions. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Helped customers apply for the store credit card</span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Met incoming customers and provided immediate assistance. </span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Completed purchases with cash, credit and debit payment methods. </span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Answered incoming telephone calls with professional and knowledgeable responses. </span> </span> </span> </span> </span> </li> </ul> <div> <span> <span> <span> ​</span> </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_2_566809576" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD2"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT2"> 10/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT2"> Warehouse </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES2" itemprop="description"> <ul> <li> Ambassador- help train new hires on how to stow items by Amazon standards Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment center.</li> <li> Picker - Pick items from the shelves to be shipped to customers.</li> <li> Receive- take items from the boxes that they are delivered in and place them in totes to be stowed on the shelves IOL - Inventory in Odd Locations - I hunt for items that has been stowed wrong, or brought in wrong or needs to be put up by stowers.</li> <li> Destroy- Trained to log in and destroy items that have expired or broken that is not returned to the customer.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Also how to do donations to be given to local organizations that are in need.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_3_566809577" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD3"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT3"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT3"> Warehouse</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES3" itemprop="description"> <ul> <li> Worked for a temporary agency inside of Amazon LLC.</li> <li> Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment centers.</li> <li> I was also a coach for the temporary agency for 3 month where I coached new hires during peak season (Thanksgiving and Christmas Holidays).</li> <li> I also give back feedback for quality and productivity and also watch Stowers work to see how they were doing what they could do better, how they were trained and if they had any barriers or problems that they were running into as they were working and then report it back to the supervisor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_4_566809578" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD4"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT4"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT4"> Customer Service</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES4" itemprop="description"> <ul> <li> Call center for Bank Of America Provided accurate and appropriate information in response to customer inquiries.</li> <li> Addressed customer service inquiries in a timely and accurate fashion.</li> <li> Deposit section, answer calls for customer calls concerning their banks accounts.</li> <li> Making transfers, balance inquires, travel flags, and other inquires that the customer has.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_5_566809579" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD5"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT5"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT5"> Courier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES5" itemprop="description"> <ul> <li> Pick up and deliver parts state wide for trucks and heavy machinery.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_6_566809581" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD6"> 08/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT6"> 08/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT6"> Barn Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES6" itemprop="description"> <ul> <li> I worked with the foals until they were two years old: keeping them social, teaching manners, how to lead, stand, be brushed, clipped and helped them adjust to standing for farrier and vet care.</li> <li> There are many things that show horses must learn to accept, as they begin their show careers.</li> <li> I prepared the horses, grooming and braiding for horse shows.</li> <li> I also transported horses to the vet, other barns and show grounds.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_7_566809582" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD7"> 04/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT7"> 07/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT7"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES7" itemprop="description"> <ul> <li> Took phone orders and shipped out products to customers.</li> <li> Assessed customer needs and responded to questions.</li> <li> Cleaned and straightened work area.</li> <li> Operated cash register with proficiency.</li> <li> Provided professional and courteous service at all times.</li> <li> Greeted customers promptly and responded to questions.</li> <li> Counted and balanced cashier drawers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_8_566809584" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD8"> 04/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT8"> 06/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT8"> Cycle Counter</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES8" itemprop="description"> <ul> <li> Used SAP to preformed cycle counting for inventory control.</li> <li> I fixed any discrepancies that I found during daily counts in the SAP system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_9_566809583" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD9"> 03/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT9"> 04/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT9"> Assistant Trainer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP9" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES9" itemprop="description"> <ul> <li> I helped train and care for AQHA horses for show and sale.</li> <li> I showed horses for the clients in Florida, Georgia, North and South Carolina at AQHA shows.</li> <li> I transported horses to vet, show grounds and other barns.</li> <li> I lived on the premises, and was responsible for checking on the horses day and night.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_10_566809585" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD10"> 10/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT10"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT10"> Procurement Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP10" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES10" itemprop="description"> <ul> <li> Equipment operator working compaction presses and conveyor furnaces.</li> <li> Set up new process under the supervision of plant manager.</li> <li> Shipping and receiving: Shipping clerk: Pulling inventory, packing and shipping product to customers per sales orders.</li> <li> Receiving clerk: Received shipments from other divisions, check packing lists, entered into SAP and placed in inventory.</li> <li> Logistic and Procurement: Used SAP software to issue purchase orders for manufacturing supplies.</li> <li> Issued manufacturing work orders, coordinating with sales department.</li> <li> Placed orders for product to be bought from different divisions within the corporation to be inventoried or used in manufacturing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_11_566809587" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD11"> 04/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT11"> 10/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT11"> Kennel Worker</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP11" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="866648230JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES11" itemprop="description"> <ul> <li> Conducted physical exams and other routine health care procedures.</li> <li> Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.</li> <li> Adhered to high standards of safety, cleanliness and professionalism.</li> <li> Assisted veterinarians in examining animals.</li> <li> Restrained animals during veterinary procedures.</li> <li> I worked for two years as a kennel worker and other odd jobs.</li> <li> Evaluated animals brought in by the control officers and public.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC866648231" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC866648231"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648231_1_566809588" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="866648231GRYR1"> 1998</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="866648231DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="866648231STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="866648231SCHO1" itemprop="name"> Lugoff Elgin High SChool</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="866648231SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648231SSTA1"> State</span> <span class="joblocation jobstate" id="866648231SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="866648231FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL866648234" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL866648234"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648234_1_566809591" style="padding-top:0px;"> <div class="field singlecolumn" id="866648234FRFM1"> agency, balance, Call center, cash register, cashier, coach, clients, customer service, cycle counting, Equipment operator, fashion, Forklift Operator, Inventory, Inventory control, Listening, machinery, Strong organizational skills, peak, Pick, Procurement, quality, Quick Learner, Receiving, safety, sales, SAP, Shipping, Strategic, supervisor, supervision, teaching, phone</div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Summary A customer service representative in the hospitality industry seeking employment with a well-established company to further build my experience in the hospitality industry, with the skills I've learnt as a medical assistant and also my prior experience in the service industry. My goal is to ensure positive and safe travels. Highlights Cheerful and energetic Effective team player Flexible scheduling Dependable and reliable Active listening Verbal/written communication Experience 06/2016 to Current Sales Representative Company Name － City , State Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports.  Dealt tactfully and effectively with difficult customers.  Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for products.  Wrote proposals and assisted customers in developing an appropriate marketing campaign or program based on individual goals.  Researched previous customer advertising to determine viable customers to meet sales quotas and identify potential customers for upcoming special advertising sections.  Developed and managed promotional activities aimed at enhancing product awareness.  Generated new accounts and built annual revenues.  Ensured that distribution, merchandising, and price-point objectives were achieved. 02/2016 to Current Bar tender Company Name － City , State Analyzed customer requirements for future products. Dealt tactfully and effectively with difficult customers. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities. Trained both new and existing personnel in company customer service protocol. Developed credibility and confidence with customers. Analyzed problems and anticipated customers' needs. 04/2014 to 02/2016 Server/bar tender Company Name － City , State Analyzed customer requirements for future products. Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities. Directed administrative operations for the hectic reception area. Displayed professionalism and product knowledge, which contributed to an increase in inquiry-to-order capture rate. Interacted with customers extensively to maintain customer satisfaction. Originated customized order intake process to meet customers' specific ordering needs, improving delivery performance and optimizing customer satisfaction. Analyzed customer requirements for future products. Communicated with customers daily. Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Successfully assisted customers in merchandise selection. Trained both new and existing personnel in company customer service protocol. Analyzed problems and anticipated customers' needs. 06/2013 to 01/2014 Crew member Company Name － City , State Dealt tactfully and effectively with difficult customers.Communicated with customers daily.Communicated information clearly and accurately.Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.Assessed client needs and recommended appropriate products or modifications.Complete knowledge of federal credit card regulations.Successfully assisted customers in merchandise selection.Successfully pacified hostile or antagonistic callers and negotiated a mutually agreeable solution by patiently providing alternatives to reconcile the customer's needs with the company's objectives.Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels.  Offered management position, but had to resign due to school scheduling. 10/2012 to 03/2013 Care giver Company Name － City , State Provided clinical care encompassing both acute and chronic medical conditions and injuries, admissions, discharge summaries, and managing the hypertension clinic. Performed histories and physical examinations. Assessed and managed common patient illnesses. Performed tests and treatments on both pediatric and adult patients including suturing, splinting and gynecological examinations. Discussed cases with physician and other health professionals to prepare comprehensive patient care plan. Providing home care and also running errands.List your most significant achievements. Include accomplishments and skills that directly support your career summary including keywords. Select Sample Phrases for recommendations. Select Expert Advice for best practices Education 2011 High School Diploma East Gaston High － City , State , USA 2012 Medical Assistant King's College － City , State , USA Completed an accelerated degree program with King's College as a medical assistant taking a year. Maintaining to keep me on the dean's list each semester by completing many courses including Microsoft Word and professionalism courses. Skills Work well as a team member or independently. Performed sales, marketing, and market trends research, identified and tested markets, set-up prospect database, developed marketing campaign, and handled follow-up. Rapidly mastered new product data. Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions. Mediation and problem solving skills. Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. Conducted personalized tours for new employees as part of the orientation program. Promptly answered telephone calls to reflect professional corporate image. Verified quote system data with customer orders to ensure accurate processing. Researched and created vendor records to insure compliance. Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.  

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME851280484" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_851280484_1_555814272" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="851280484FNAM1"> </span> <span> </span> <span class="field" id="851280484LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM851280488" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM851280488"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_851280488_1_555814278" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="851280488FRFM1"> A customer service representative in the hospitality industry seeking employment with a well-established company to further build my experience in the hospitality industry, with the skills I've learnt as a medical assistant and also my prior experience in the service industry. My goal is to ensure positive and safe travels.</div> </div> </div> <div class="section" id="SECTION_HILT851280490" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT851280490"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_851280490_1_555815434" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="851280490SKC11"> <ul> <li> Cheerful and energetic</li> <li> Effective team player</li> <li> Flexible scheduling</li> </ul> </td> <td class="field twocol_2" id="851280490SKC21"> <ul> <li> Dependable and reliable</li> <li> Active listening</li> <li> Verbal/written communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR851280486" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR851280486"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_851280486_1_555817172" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="851280486JSTD1"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="851280486EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="851280486JTIT1"> Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="851280486COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="851280486JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280486JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="851280486JDES1" itemprop="description"> Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports.  Dealt tactfully and effectively with difficult customers.  Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for products.  Wrote proposals and assisted customers in developing an appropriate marketing campaign or program based on individual goals.  Researched previous customer advertising to determine viable customers to meet sales quotas and identify potential customers for upcoming special advertising sections.  Developed and managed promotional activities aimed at enhancing product awareness.  Generated new accounts and built annual revenues.  Ensured that distribution, merchandising, and price-point objectives were achieved.<br/> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 3px; top: 5px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_851280486_2_555814274" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="851280486JSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="851280486EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="851280486JTIT2"> Bar tender</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="851280486COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="851280486JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280486JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="851280486JDES2" itemprop="description"> <ul> <li> Analyzed customer requirements for future products.</li> <li> Dealt tactfully and effectively with difficult customers.</li> <li> Communicated with customers daily.</li> <li> Communicated information clearly and accurately.</li> <li> Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.</li> <li> Successfully assisted customers in merchandise selection.</li> <li> Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.</li> <li> Trained both new and existing personnel in company customer service protocol.</li> <li> Developed credibility and confidence with customers.</li> <li> Analyzed problems and anticipated customers' needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_851280486_3_555814275" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="851280486JSTD3"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="851280486EDDT3"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="851280486JTIT3"> Server/bar tender</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="851280486COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="851280486JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280486JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="851280486JDES3" itemprop="description"> <ul> <li> Analyzed customer requirements for future products.</li> <li> Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities.</li> <li> Directed administrative operations for the hectic reception area.</li> <li> Displayed professionalism and product knowledge, which contributed to an increase in inquiry-to-order capture rate.</li> <li> Interacted with customers extensively to maintain customer satisfaction.</li> <li> Originated customized order intake process to meet customers' specific ordering needs, improving delivery performance and optimizing customer satisfaction.</li> <li> Analyzed customer requirements for future products.</li> <li> Communicated with customers daily.</li> <li> Communicated information clearly and accurately.</li> <li> Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.</li> <li> Successfully assisted customers in merchandise selection.</li> <li> Trained both new and existing personnel in company customer service protocol.</li> <li> Analyzed problems and anticipated customers' needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_851280486_4_555819253" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="851280486JSTD4"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="851280486EDDT4"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="851280486JTIT4"> Crew member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="851280486COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="851280486JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280486JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="851280486JDES4" itemprop="description"> Dealt tactfully and effectively with difficult customers.Communicated with customers daily.Communicated information clearly and accurately.Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.Assessed client needs and recommended appropriate products or modifications.Complete knowledge of federal credit card regulations.Successfully assisted customers in merchandise selection.Successfully pacified hostile or antagonistic callers and negotiated a mutually agreeable solution by patiently providing alternatives to reconcile the customer's needs with the company's objectives.Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels.  Offered management position, but had to resign due to school scheduling.<br/> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 3px; top: 5px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_851280486_5_555819876" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="851280486JSTD5"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="851280486EDDT5"> 03/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="851280486JTIT5"> Care giver</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="851280486COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="851280486JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280486JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="851280486JDES5" itemprop="description"> Provided clinical care encompassing both acute and chronic medical conditions and injuries, admissions, discharge summaries, and managing the hypertension clinic. Performed histories and physical examinations. Assessed and managed common patient illnesses. Performed tests and treatments on both pediatric and adult patients including suturing, splinting and gynecological examinations. Discussed cases with physician and other health professionals to prepare comprehensive patient care plan. Providing home care and also running errands.List your most significant achievements. Include accomplishments and skills that directly support your career summary including keywords. Select Sample Phrases for recommendations. Select Expert Advice for best practices<br/> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 3px; top: 5px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC851280487" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC851280487"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_851280487_1_555814276" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="851280487GRYR1"> 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="851280487DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="851280487STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="851280487SCHO1" itemprop="name"> East Gaston High</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="851280487SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280487SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="851280487SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="851280487FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_851280487_2_555814277" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="851280487GRYR2"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="851280487DGRE2" itemprop="name"> </span> <span class="programline" id="851280487STUY2"> Medical Assistant</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="851280487SCHO2" itemprop="name"> King's College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="851280487SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="851280487SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="851280487SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="851280487FRFM2"> Completed an accelerated degree program with King's College as a medical assistant taking a year. Maintaining to keep me on the dean's list each semester by completing many courses including Microsoft Word and professionalism courses. </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL851280489" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL851280489"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_851280489_1_555814279" style=" padding-top:0px; "> <div class="field singlecolumn" id="851280489FRFM1"> <div> Work well as a team member or independently. Performed sales, marketing, and market trends research, identified and tested markets, set-up prospect database, developed marketing campaign, and handled follow-up. Rapidly mastered new product data. Performed outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions. Mediation and problem solving skills. Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. Conducted personalized tours for new employees as part of the orientation program. Promptly answered telephone calls to reflect professional corporate image. Verified quote system data with customer orders to ensure accurate processing. Researched and created vendor records to insure compliance. Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.   </div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 3px; top: 5px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </div> </div> </div> </div>

SALES

CONSULTANT Summary Human Resource Professional  highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Human Resource Professional  highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Highlights Budgeting and forecasting Employee relations Compensation administration Affirmative Action compliance OSHA inspections Employment law knowledge Process improvement Risk management Accomplishments Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Experience 01/2015 to Current Consultant Company Name － City , State Reviews federal and state laws to confirm and enforce company compliance. Wrote ISO 9000-level HR instructions for employee in and out processing. Works with senior-level management to create fair and consistent HR policies and procedures. Manages all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Career Development Program Director, Community Outreach Volunteer Works closely with members in all aspects of their job search, including preparation of resumes, interview techniques, participating in mock interviews, and job search strategies. Identifies and connects clients to potential jobs, schools, military or other training programs for participants. Performs mock interviewing, professional online image consulting and general business competency training. 10/2013 to 12/2014 Compensation and Benefits Specialist Company Name － City , State Designed, and introduced the organization's first formal workplace accommodation process and procedure. Implemented the organization's first results- based wellness incentive campaign-produced over 35% ROI within first year, reduction in absentees, turnover and overall health of the employee population. Responsible for $3.5 million departmental budget with multiple vendor relationships leading employee resources groups of up to 15 staff members. Re-engineered multi -faceted HR communication channels and strategy including: web- based solutions; total rewards statements, and on-line enrollment. Incorporated diversity focus in benefits programs and policies. Created extensive health management programs to increase engagement and drive down cost with evolution toward outcome based programs. Developed and implemented overall benefits strategy by adding several employee wellness activities and events at no cost. Consolidated several medical plans resulting in improved benefit levels, reporting, satisfaction, and a 10.3% reduction in annual expenses. 07/2010 to 10/2013 Commercial Relationship Manager Company Name － City , State Responsible for retention, in-group growth, and the sale of new products and services into existing accounts. Researched departmental systems to improve business process improvement resulting in $300k yearly saving. Led team in overall sales efforts including small business calls, outbound sales, hosts' sales events and other networking seminars. Created team -building activities to strengthen and enhance interpersonal communication. Utilized multiple learning methods and technologies to deliver client training sessions, including in person classroom, virtual classroom, self-study, and phone/conferencing. 07/2006 to 10/2008 Benefits Specialist Company Name － City , State Counseled employees and management on leave of absence policies and procedures to ensure employees had all appropriate information including interpretation of multi- state and federal laws, COBRA, FMLA, HIPPA, ADA, etc. Liaison between the policyholder and The Standard. Responded to claim and coverage inquires, including verifying appropriate premium administration. Developed effective relationships with Human Resources, benefits and payroll staff throughout the policyholder's business units to ensure a positive customer experience for the employer and employee. Participated in the development of the employee module for HR Intranet, which allowed employees to access HR policies and be informed regarding important benefit and policy changes. Utilized project management skills for implementing on-line employment application and benefits enrollment, and a paperless/scanning filing system. Education Master of Arts : Human Resource Development Webster University － City , State Human Resource Development Bachelor of Arts : Mass Communication Xavier University － City , State Mass Communication 2017 MBA : Finance University of Missouri Columbia － City , State Affiliations Certified Facilitator-Look Good Feel Better-American Cancer Society SHRM-KC Alpha Kappa Alpha Sorority Incorporated-Executive Officer-2014-2015 Publicity-Earned National Award for online, and print content of chapter community service events. Board of Trustee-St. Paul's Episcopal Day School-Current Skills ADA, Benefits, budget, business process improvement, interpersonal communication, consulting, client, clients, Employee Relations, filing, focus, Human Resources, HR, image, interpretation, team -building, Legal Compliance, Director, access, Works, networking, Organizational Development, payroll, policies, project management, reporting, risk management, sales, scanning, seminars, Staffing, strategy, Strategic Planning, phone, training programs, Vendor Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME809167689" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_809167689_1_525830989" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="809167689FNAM1"> </span> <span> </span> <span class="field" id="809167689LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM809167695" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM809167695"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167695_1_525834034" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="809167695FRFM1"> <span> <font color="#0000ff"> Human Resource Professional</font>  highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Human Resource Professional </span> <span> highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. </span> </div> </div> </div> <div class="section" id="SECTION_HILT809167693" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT809167693"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167693_1_525830999" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="809167693SKC11"> <ul> </ul> <p> <span> Budgeting and forecasting </span> </p> <ul> <li> Employee relations</li> <li> Compensation administration<span> </span> </li> <li> Affirmative Action compliance</li> <li> OSHA inspections</li> <li> Employment law knowledge</li> <li> Process improvement</li> <li> Risk management</li> </ul> </td> <td class="field twocol_2" id="809167693SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM809167865" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM809167865"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167865_1_525834763" style="padding-top:0px;"> <div class="field singlecolumn" id="809167865FRFM1"> <span> Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. </span> <span> Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. </span> </div> </div> </div> <div class="section" id="SECTION_EXPR809167691" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR809167691"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167691_1_525830991" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809167691JSTD1"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809167691EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809167691JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809167691COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="809167691JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167691JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809167691JDES1" itemprop="description"> <ul> <li> <span> Reviews federal and state laws to confirm and enforce company compliance. </span> </li> <li> <span> <span> Wrote ISO 9000-level HR instructions for employee in and out processing. </span> </span> </li> <li> <span> <span> <span> Works with senior-level management to create fair and consistent HR policies and procedures. </span> </span> </span> </li> <li> <span> <span> <span> <span> Manages all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> </span> </span> </span> </span> Career Development Program Director, Community Outreach Volunteer Works closely with members in all aspects of their job search, including preparation of resumes, interview techniques, participating in mock interviews, and job search strategies.</li> <li> Identifies and connects clients to potential jobs, schools, military or other training programs for participants.</li> <li> Performs mock interviewing, professional online image consulting and general business competency training.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809167691_2_525830992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809167691JSTD2"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809167691EDDT2"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809167691JTIT2"> Compensation and Benefits Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809167691COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="809167691JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167691JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809167691JDES2" itemprop="description"> <ul> <li> Designed, and introduced the organization's first formal workplace accommodation process and procedure.</li> <li> Implemented the organization's first results- based wellness incentive campaign-produced over 35% ROI within first year, reduction in absentees, turnover and overall health of the employee population.</li> <li> Responsible for $3.5 million departmental budget with multiple vendor relationships leading employee resources groups of up to 15 staff members.</li> <li> Re-engineered multi -faceted HR communication channels and strategy including: web- based solutions; total rewards statements, and on-line enrollment.</li> <li> Incorporated diversity focus in benefits programs and policies.</li> <li> Created extensive health management programs to increase engagement and drive down cost with evolution toward outcome based programs.</li> <li> Developed and implemented overall benefits strategy by adding several employee wellness activities and events at no cost.</li> <li> Consolidated several medical plans resulting in improved benefit levels, reporting, satisfaction, and a 10.3% reduction in annual expenses.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809167691_3_525830993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809167691JSTD3"> 07/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809167691EDDT3"> 10/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809167691JTIT3"> Commercial Relationship Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809167691COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="809167691JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167691JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809167691JDES3" itemprop="description"> <ul> <li> Responsible for retention, in-group growth, and the sale of new products and services into existing accounts.</li> <li> Researched departmental systems to improve business process improvement resulting in $300k yearly saving.</li> <li> Led team in overall sales efforts including small business calls, outbound sales, hosts' sales events and other networking seminars.</li> <li> Created team -building activities to strengthen and enhance interpersonal communication.</li> <li> Utilized multiple learning methods and technologies to deliver client training sessions, including in person classroom, virtual classroom, self-study, and phone/conferencing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809167691_4_525830994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809167691JSTD4"> 07/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809167691EDDT4"> 10/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809167691JTIT4"> Benefits Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809167691COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="809167691JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167691JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809167691JDES4" itemprop="description"> <ul> <li> Counseled employees and management on leave of absence policies and procedures to ensure employees had all appropriate information including interpretation of multi- state and federal laws, COBRA, FMLA, HIPPA, ADA, etc.</li> <li> Liaison between the policyholder and The Standard.</li> <li> Responded to claim and coverage inquires, including verifying appropriate premium administration.</li> <li> Developed effective relationships with Human Resources, benefits and payroll staff throughout the policyholder's business units to ensure a positive customer experience for the employer and employee.</li> <li> Participated in the development of the employee module for HR Intranet, which allowed employees to access HR policies and be informed regarding important benefit and policy changes.</li> <li> Utilized project management skills for implementing on-line employment application and benefits enrollment, and a paperless/scanning filing system.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC809167692" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC809167692"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167692_1_525830995" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="809167692GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="809167692DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="809167692STUY1"> Human Resource Development</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="809167692SCHO1" itemprop="name"> Webster University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="809167692SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167692SSTA1"> State</span> <span class="joblocation jobstate" id="809167692SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="809167692FRFM1"> Human Resource Development</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809167692_2_525830996" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="809167692GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="809167692DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="809167692STUY2"> Mass Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="809167692SCHO2" itemprop="name"> Xavier University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="809167692SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167692SSTA2"> State</span> <span class="joblocation jobstate" id="809167692SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="809167692FRFM2"> Mass Communication</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809167692_3_525830997" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="809167692GRYR3"> 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="809167692DGRE3" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="809167692STUY3"> Finance</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="809167692SCHO3" itemprop="name"> University of Missouri Columbia</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="809167692SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="809167692SSTA3"> State</span> <span class="joblocation jobstate" id="809167692SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="809167692FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL809167696" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL809167696"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167696_1_525832621" style="padding-top:0px;"> <div class="field singlecolumn" id="809167696FRFM1"> <div> Certified Facilitator-Look Good Feel Better-American Cancer Society</div> <div> SHRM-KC</div> <div> Alpha Kappa Alpha Sorority Incorporated-Executive Officer-2014-2015</div> <div> <em> Publicity-Earned National Award for online, and print content of chapter community service events.</em> </div> <div> Board of Trustee-St. Paul's Episcopal Day School-Current</div> </div> </div> </div> <div class="section" id="SECTION_SKLL809167694" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL809167694"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809167694_1_525831000" style="padding-top:0px;"> <div class="field singlecolumn" id="809167694FRFM1"> ADA, Benefits, budget, business process improvement, interpersonal communication, consulting, client, clients, Employee Relations, filing, focus, Human Resources, HR, image, interpretation, team -building, Legal Compliance, Director, access, Works, networking, Organizational Development, payroll, policies, project management, reporting, risk management, sales, scanning, seminars, Staffing, strategy, Strategic Planning, phone, training programs, Vendor Management</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Summary Over Seven years of Software Application Development, Application Support, Testing and Implementation experience with Web based and N-tier Architectures involving all stages of Software Development Life Cycle (SDLC). Experience in developing Web applications in . SDLC) including requirements, logical and physical architecture modeling, design, development, implementation, and support. Ability to work in a fast paced, collaborative environment and handle multiple concurrent projects. Collaborate with partners to understand high-level conceptual flow and develop prototypes to review with business partners. Functional Domain experience involves HealthCare, Life Sciences and Transportation. Moved to Application Support team and leading an offshore team in Triaging production related issues since six months Experience in using Fiddler in Post Production Release Validation for monitoring Web Traffic Hands on experience in decompiling the code from the DLL's by using dot peek tool Achieved "Masters degree in Computer Sciences" from University of IL, Springfield Highlights NET framework ASP.NET, C# .NET, XML, HTML, HTTP, MS SQL Server, Web Services, ADO.NET, Entity Framework and LINQ Expertise skills in CSS, Java Script, Themes & Skins, User controls, Custom Controls and intrinsic state management functionality in ASP.Net. Experience in Object Oriented Analysis & Design (OOAD) concepts including Inheritance, Polymorphism & Abstraction. Expert skills in ASP.NET Web Forms, State Management, Caching features, and Securing ASP.NET Web applications. Technologies ASP.NET 2.0/3.5/4.0/4.5, Web Services, WCF, MVC 4.0, .NET MVC Languages C#.NET, XML, HTML, JavaScript, Core Java, T-SQL Database Access Methods ADO.Net, ODBC Databases MS SQL Server 2000/2005/2008/2014, Oracle 9i/10g/11g Servers IIS 7 & 7.5 Web Programming ASP.NET, Java Script, HTML, CSS, AJAX, JQuery Version Control Tools Team Foundation Server , IBM Rational Team Concert, GitHub Reporting Tools SSRS, Crystal Reports and Business Objects IDE Visual Studio 2005, 2008, 2010, 2012, 2013, 2015 Operating Systems Windows 98/2000/XP/Vista/7.0/8.0/8.1, MS DOS Domain Skills HealthCare, Life Sciences, Transportation Third Party Tools Telerik, Bootstrap, JQuery, Kendo UI, Postman Interceptor, Fiddler, dot peek, Remote Desktop Manager Experience IT CONSULTANT July 2014 to May 2016 Company Name － City , State Project: Document Generation Services Description: eviCore Healthcare provides evidence-based healthcare solutions in the areas of Radiology, Radiation Therapy, Cardiology, Lab Management, Oncology, Pain Management and Sleep Management. Document Generation Services is a platform comprised of over 30 products that range from UI, Web Services, Windows Services, and Database Systems. The day to day maintenance for this platforms entrails building new database scripts, creating new web services, implementing new customers onto the platform, and enhancing existing products. The platform is currently utilized by 50+ customers and generated over 12 million documents per year Responsibilities: Develops core line of business application software Works directly with internal consumers to identify requirements for software development Works as a .NET developer to develop updated code for core internal services Works as a SQL developer to update internal business logic Developed grade level reading enhancements to internal web portals (using Flesch-Kincaid Algorithm) Developed plugins for core applications using WCF/MVC Web API Implemented Client Side scripting using JQuery. Primary developer for internal implementations and enhancements Maintains production stability Monitors production services & servers Works on high priority Bug fixes in Production Participates in production software releases Actively involved in projects to migrate business logic away from database to a web service layer Participated in daily Sprint meetings with Scrum Master. Recently moved to Application Support Team which is responsible in dealing all kinds of Production issues from all applications in the organization and performing Root cause Analysis & fixing the bugs as per priority Environment: NET3.5, VS.NET2010, LINQ, C#, JSON, ASP.NET, MVC, TFS, SQL Server 2008/2012, IIS6, Restful services, JavaScript, Windows 7, Angular JS, Fiddler, dot Peek, Postman Interceptor. IT Consultant January 2010 to April 2013 Company Name － City , State Project: COMET Description: Landauer Inc. is the world leader in personnel radiation monitoring with a third generation proprietary state-of-the-art technology, optically stimulated luminescence (OSL). Landauer is the leading provider of analytical services to determine personnel exposure to occupational and environmental radiation hazards in the workplace and home. Comet is an Agresso (ERP) application which is been developed to automate the manual process of Order Entry, Customer Service, Sales, Finance and Laboratory. Responsibilities: Developed and support above applications in AJAX, C#, JQuery and ASP.net. Developed web applications Oracle and SQL Server as Data servers. Developed the web application and all of its components using N-Tier architecture. Separated logic for Presentation, Business and Data access tiers to accomplish n-tier. Created complicated web interfaces to facilitate creation of reports. Created a RESTFUL WCF Service to communicate from .NET front end application to .net service deployed in IIS. Proficient in Configuration Management, setting up company version policies, build schedules using Team Foundation Server (TFS) 2010, Visual Source Safe (VSS) and IBM Rational Team Concert. Implemented Data access layer using Entity Framework Database First Technology. Implemented Client Side scripting using JQuery. Created and consumed WCF Services for Business Logic. Wrote C# classes to generate excel and PDF reports. Heavily used Ajax and Ajax controls in several projects. Used Generics in C# to accomplish complicated business logic. Used both Client and Server side session management as a part of the project. Used Caching to display huge data on the web user interface. Created classes and core modules in C# for implementing business layer. Created Database Schema and Objects in SQL Server 2008 R2. Created SSIS packages for data transformation for data staging. Used CSS/Themes and Master pages to maintain styling throughout the application. Environment: C#, ASP.NET, CSS, SQL Server 2012, Oracle 10g, IIS 7.0, JQuery, Kendo UI, ADO.NET, Net Framework, Visual studio 2010/2012, JavaScript, Restful services, TFS, LINQ, Entity Framework. Software Engineer August 2008 to November 2010 Company Name － City , State CSX Corporation, together with its subsidiaries based in Jacksonville, Fla., is one of the nation's leading transportation suppliers. The company's rail and intermodal businesses provide rail-based transportation services including traditional rail service and the transport of intermodal containers and trailers. Overall, the CSX Transportation network encompasses about 21,000 route miles of track in 23 states, the District of Columbia and the Canadian provinces of Ontario and Quebec. Our transportation network serves some of the largest population centers in the nation. Nearly two-thirds of Americans live within CSX's service territory. Responsibilities: Actively participated in gathering requirements, design, and implementation. Designed and developed web forms using ASP.NET and C#.NET. Worked on Visual Source Safe for Version controls. Extensively worked on HTML, DHTML, CSS and Java Script for web forms designing and validations. Worked on Validation Controls, User Controls, Custom Controls for code reusability, and Web Server controls. Used AJAX, XAML for providing rich UI. Designed and developed the database using SQL Server 2005 and wrote SQL Queries, Stored Procedures, Indexes, Triggers and Cursors. Used ADO.NET and its Objects to communicate the SQL Server 2005 database and to access data and worked with SSIS. SSIS was used for creating packages and automating them using SQL scheduler. These packages are used to move data from and into SQL Server from various sources (like Excel & MS Access database) on a scheduled basis. Wrote Web Services using SOAP in the appropriate scenarios to communicate with other applications. Created program to Export and Import Datasets to XML file. Implemented Web Applications like Caching Services to boost performance and Security Services to identify users and prevent unauthorized access. Used Global. Sax files to handle Global Events which are fired for different reasons. Performed Unit Testing for ensuring the reliability of the application development. Involved in generating management reports on overall status of module using SSRS. Deployment of the project and the reports are done on the Testing and production servers. Environment: Visual Studio .NET 2005/2008, C#.NET, ADO.NET, Code Dom, SQL Server 2005, Multithreading, XML, AJAX, XAML, Java script, SQL Server 2005, Excel, SSIS, Web Services, SOAP, VSS, Crystal Reports and SSRS. Education Master of Science : Computer Science , 2014 University of Illinois － City , State , USA Computer Science Bachelor of Science : Computer Science and Engineering , 2008 Jawaharlal Nehru Technological University － City , State , India Computer Science and Engineering Accomplishments Experience in .NET security features such as Windows-based & Web-based Authentication, Authorizing users and roles. Coded and designed User Controls and Custom Controls and implemented input validation using .NET input Validation Controls. Designed and documented REST APIs, including JSON data formats and API versioning strategy Experience using Source Code Control Systems like Microsoft Team Foundation Server (TFS), IBM Rational Team Concert (RTC) & Microsoft GitHub Worked extensively on various ADO.NET objects to interact with databases such as SQL Connection Object, SQL Command Object, Data Reader, Dataset and Data Adapter. Expert skills in database design and development, for creating complex database queries, writing Constraints, Indexes, Views, Stored Procedures and Functions using T-SQL in SQL Server 2005/2008/2014 & Oracle. Successfully followed Test Driven Development (TDD)/ Agile Methodologies. Source Code Management, Code & Application Documentation, User Guide and Training manuals preparation experience. Developed system that automates posting of clearing firm financial data to general ledger using Angular JS, SQL Server, HTML Experience in configuration and setup of IIS Application Servers. Involvement in all stages of System development lifecycle (. Skills .NET3.5, .NET, ASP.Net, C#.NET, C# .NET, ASP.NET 2.0, third generation, ADO, Agresso, AJAX, API, application development, art, automate, Business Objects, Cardiology, Client and Server, Configuration Management, Crystal Reports, CSS, Client, Customer Service, Version Control, Databases, Database, designing, Dom, DHTML, ERP, XML, features, Finance, Forms, HTML, HTTP, IBM, IDE, IIS, IIS6, IIS 7, IIS 7.0, Java, JavaScript, Java Script, JQuery, JSON, Logic, meetings, Access, MS Access, C#, Excel, Windows 7, Windows, 2000, Windows 98, Works, Monitors, MS DOS, MVC 4.0, MVC, network, Object Oriented Analysis & Design, OOAD, ODBC, Oncology, Operating Systems, Oracle 9, Oracle, developer, Oracle and SQL, Order Entry, Pain Management, PDF, personnel, policies, Radiology, reading, Reporting, Sales, Scrum, Servers, scripting, scripts, SOAP, software development, Visual Source Safe, MS SQL Server, SQL, SQL Server, Therapy, T-SQL, Transportation, user interface, Validation, Vista, Visual Studio, Web Applications, Web Programming, Web Server Additional Information Visa Status: Having a stamped H-1B Visa

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME775922334" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_775922334_1_503242714" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="775922334FNAM1"> </span> <span> </span> <span class="field" id="775922334LNAM1"> IT CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM775922346" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM775922346"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922346_1_503242722" style="padding-top:0px;"> <div class="field singlecolumn" id="775922346FRFM1"> <ul> <li> Over Seven years of Software Application Development, Application Support, Testing and Implementation experience with Web based and N-tier Architectures involving all stages of Software Development Life Cycle (SDLC). </li> <li> Experience in developing Web applications in . SDLC) including requirements, logical and physical architecture modeling, design, development, implementation, and support. </li> <li> Ability to work in a fast paced, collaborative environment and handle multiple concurrent projects. </li> <li> Collaborate with partners to understand high-level conceptual flow and develop prototypes to review with business partners. </li> <li> Functional Domain experience involves HealthCare, Life Sciences and Transportation. </li> <li> Moved to Application Support team and leading an offshore team in Triaging production related issues since six months </li> <li> Experience in using Fiddler in Post Production Release Validation for monitoring Web Traffic </li> <li> Hands on experience in decompiling the code from the DLL's by using dot peek tool </li> <li> Achieved "Masters degree in Computer Sciences" from University of IL, Springfield </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT775922347" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT775922347"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922347_1_503242723" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="775922347SKC11"> <ul> <li> NET framework ASP.NET, C# .NET, XML, HTML, HTTP, MS SQL Server, Web Services, ADO.NET, Entity Framework and LINQ</li> <li> Expertise skills in CSS, Java Script, Themes &amp; Skins, User controls, Custom Controls and intrinsic state management functionality in ASP.Net.</li> <li> Experience in Object Oriented Analysis &amp; Design (OOAD) concepts including Inheritance, Polymorphism &amp; Abstraction.</li> <li> Expert skills in ASP.NET Web Forms, State Management, Caching features, and Securing ASP.NET Web applications. Technologies ASP.NET 2.0/3.5/4.0/4.5, Web Services, WCF, MVC 4.0, .NET MVC</li> <li> Languages C#.NET, XML, HTML, JavaScript, Core Java, T-SQL</li> <li> Database Access Methods ADO.Net, ODBC</li> <li> Databases MS SQL Server 2000/2005/2008/2014, Oracle 9i/10g/11g</li> <li> Servers IIS 7 &amp; 7.5</li> <li> Web Programming ASP.NET, Java Script, HTML, CSS, AJAX, JQuery</li> <li> Version Control Tools Team Foundation Server , IBM Rational Team Concert, GitHub</li> <li> Reporting Tools SSRS, Crystal Reports and Business Objects</li> <li> IDE Visual Studio 2005, 2008, 2010, 2012, 2013, 2015</li> <li> Operating Systems Windows 98/2000/XP/Vista/7.0/8.0/8.1, MS DOS</li> <li> Domain Skills HealthCare, Life Sciences, Transportation</li> <li> Third Party Tools Telerik, Bootstrap, JQuery, Kendo UI, Postman Interceptor, Fiddler, dot peek, Remote Desktop Manager</li> </ul> </td> <td class="field twocol_2 charspace" id="775922347SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR775922336" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR775922336"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922336_1_503242716" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="775922336JTIT1"> IT CONSULTANT</span> <br/> <span> <span class="jobdates" format="%B %Y" id="775922336JSTD1"> July 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="775922336EDDT1"> May 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="775922336COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="775922336JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="775922336JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="775922336JDES1" itemprop="description"> <ul> <li> Project: Document Generation Services Description: eviCore Healthcare provides evidence-based healthcare solutions in the areas of Radiology, Radiation Therapy, Cardiology, Lab Management, Oncology, Pain Management and Sleep Management.</li> <li> Document Generation Services is a platform comprised of over 30 products that range from UI, Web Services, Windows Services, and Database Systems.</li> <li> The day to day maintenance for this platforms entrails building new database scripts, creating new web services, implementing new customers onto the platform, and enhancing existing products.</li> <li> The platform is currently utilized by 50+ customers and generated over 12 million documents per year Responsibilities: Develops core line of business application software Works directly with internal consumers to identify requirements for software development Works as a .NET developer to develop updated code for core internal services Works as a SQL developer to update internal business logic Developed grade level reading enhancements to internal web portals (using Flesch-Kincaid Algorithm) Developed plugins for core applications using WCF/MVC Web API Implemented Client Side scripting using JQuery.</li> <li> Primary developer for internal implementations and enhancements Maintains production stability Monitors production services &amp; servers Works on high priority Bug fixes in Production Participates in production software releases Actively involved in projects to migrate business logic away from database to a web service layer Participated in daily Sprint meetings with Scrum Master.</li> <li> Recently moved to Application Support Team which is responsible in dealing all kinds of Production issues from all applications in the organization and performing Root cause Analysis &amp; fixing the bugs as per priority Environment: NET3.5, VS.NET2010, LINQ, C#, JSON, ASP.NET, MVC, TFS, SQL Server 2008/2012, IIS6, Restful services, JavaScript, Windows 7, Angular JS, Fiddler, dot Peek, Postman Interceptor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_775922336_2_503242717" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="775922336JTIT2"> IT Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="775922336JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="775922336EDDT2"> April 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="775922336COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="775922336JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="775922336JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="775922336JDES2" itemprop="description"> <ul> <li> Project: COMET Description: Landauer Inc.</li> <li> is the world leader in personnel radiation monitoring with a third generation proprietary state-of-the-art technology, optically stimulated luminescence (OSL).</li> <li> Landauer is the leading provider of analytical services to determine personnel exposure to occupational and environmental radiation hazards in the workplace and home.</li> <li> Comet is an Agresso (ERP) application which is been developed to automate the manual process of Order Entry, Customer Service, Sales, Finance and Laboratory.</li> <li> Responsibilities: Developed and support above applications in AJAX, C#, JQuery and ASP.net.</li> <li> Developed web applications Oracle and SQL Server as Data servers.</li> <li> Developed the web application and all of its components using N-Tier architecture.</li> <li> Separated logic for Presentation, Business and Data access tiers to accomplish n-tier.</li> <li> Created complicated web interfaces to facilitate creation of reports.</li> <li> Created a RESTFUL WCF Service to communicate from .NET front end application to .net service deployed in IIS.</li> <li> Proficient in Configuration Management, setting up company version policies, build schedules using Team Foundation Server (TFS) 2010, Visual Source Safe (VSS) and IBM Rational Team Concert.</li> <li> Implemented Data access layer using Entity Framework Database First Technology.</li> <li> Implemented Client Side scripting using JQuery.</li> <li> Created and consumed WCF Services for Business Logic.</li> <li> Wrote C# classes to generate excel and PDF reports.</li> <li> Heavily used Ajax and Ajax controls in several projects.</li> <li> Used Generics in C# to accomplish complicated business logic.</li> <li> Used both Client and Server side session management as a part of the project.</li> <li> Used Caching to display huge data on the web user interface.</li> <li> Created classes and core modules in C# for implementing business layer.</li> <li> Created Database Schema and Objects in SQL Server 2008 R2.</li> <li> Created SSIS packages for data transformation for data staging.</li> <li> Used CSS/Themes and Master pages to maintain styling throughout the application.</li> <li> Environment: C#, ASP.NET, CSS, SQL Server 2012, Oracle 10g, IIS 7.0, JQuery, Kendo UI, ADO.NET, Net Framework, Visual studio 2010/2012, JavaScript, Restful services, TFS, LINQ, Entity Framework.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_775922336_3_503242718" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="775922336JTIT3"> Software Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="775922336JSTD3"> August 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="775922336EDDT3"> November 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="775922336COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="775922336JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="775922336JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="775922336JDES3" itemprop="description"> <ul> <li> CSX Corporation, together with its subsidiaries based in Jacksonville, Fla., is one of the nation's leading transportation suppliers.</li> <li> The company's rail and intermodal businesses provide rail-based transportation services including traditional rail service and the transport of intermodal containers and trailers.</li> <li> Overall, the CSX Transportation network encompasses about 21,000 route miles of track in 23 states, the District of Columbia and the Canadian provinces of Ontario and Quebec.</li> <li> Our transportation network serves some of the largest population centers in the nation.</li> <li> Nearly two-thirds of Americans live within CSX's service territory.</li> <li> Responsibilities: Actively participated in gathering requirements, design, and implementation.</li> <li> Designed and developed web forms using ASP.NET and C#.NET.</li> <li> Worked on Visual Source Safe for Version controls.</li> <li> Extensively worked on HTML, DHTML, CSS and Java Script for web forms designing and validations.</li> <li> Worked on Validation Controls, User Controls, Custom Controls for code reusability, and Web Server controls.</li> <li> Used AJAX, XAML for providing rich UI.</li> <li> Designed and developed the database using SQL Server 2005 and wrote SQL Queries, Stored Procedures, Indexes, Triggers and Cursors.</li> <li> Used ADO.NET and its Objects to communicate the SQL Server 2005 database and to access data and worked with SSIS.</li> <li> SSIS was used for creating packages and automating them using SQL scheduler.</li> <li> These packages are used to move data from and into SQL Server from various sources (like Excel &amp; MS Access database) on a scheduled basis.</li> <li> Wrote Web Services using SOAP in the appropriate scenarios to communicate with other applications.</li> <li> Created program to Export and Import Datasets to XML file.</li> <li> Implemented Web Applications like Caching Services to boost performance and Security Services to identify users and prevent unauthorized access.</li> <li> Used Global.</li> <li> Sax files to handle Global Events which are fired for different reasons.</li> <li> Performed Unit Testing for ensuring the reliability of the application development.</li> <li> Involved in generating management reports on overall status of module using SSRS.</li> <li> Deployment of the project and the reports are done on the Testing and production servers.</li> <li> Environment: Visual Studio .NET 2005/2008, C#.NET, ADO.NET, Code Dom, SQL Server 2005, Multithreading, XML, AJAX, XAML, Java script, SQL Server 2005, Excel, SSIS, Web Services, SOAP, VSS, Crystal Reports and SSRS.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC775922345" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC775922345"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922345_1_503242720" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="775922345DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="775922345STUY1"> Computer Science</span> <span> , </span> <span class="jobdates" id="775922345GRYR1"> 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="775922345SCHO1" itemprop="name"> University of Illinois</span> <span> － </span> <span class="joblocation jobcity" id="775922345SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="775922345SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="775922345SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="775922345FRFM1"> Computer Science</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_775922345_2_503242721" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="775922345DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="775922345STUY2"> Computer Science and Engineering</span> <span> , </span> <span class="jobdates" id="775922345GRYR2"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="775922345SCHO2" itemprop="name"> Jawaharlal Nehru Technological University</span> <span> － </span> <span class="joblocation jobcity" id="775922345SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="775922345SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="775922345SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="775922345FRFM2"> Computer Science and Engineering</span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM775922344" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM775922344"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922344_1_503242719" style="padding-top:0px;"> <div class="field singlecolumn" id="775922344FRFM1"> <ul> <li> Experience in .NET security features such as Windows-based &amp; Web-based Authentication, Authorizing users and roles.</li> <li> Coded and designed User Controls and Custom Controls and implemented input validation using .NET input Validation Controls.</li> <li> Designed and documented REST APIs, including JSON data formats and API versioning strategy Experience using Source Code Control Systems like Microsoft Team Foundation Server (TFS), IBM Rational Team Concert (RTC) &amp; Microsoft GitHub Worked extensively on various ADO.NET objects to interact with databases such as SQL Connection Object, SQL Command Object, Data Reader, Dataset and Data Adapter.</li> <li> Expert skills in database design and development, for creating complex database queries, writing Constraints, Indexes, Views, Stored Procedures and Functions using T-SQL in SQL Server 2005/2008/2014 &amp; Oracle.</li> <li> Successfully followed Test Driven Development (TDD)/ Agile Methodologies.</li> <li> Source Code Management, Code &amp; Application Documentation, User Guide and Training manuals preparation experience.</li> <li> Developed system that automates posting of clearing firm financial data to general ledger using Angular JS, SQL Server, HTML Experience in configuration and setup of IIS Application Servers.</li> <li> Involvement in all stages of System development lifecycle (.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL775922348" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL775922348"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922348_1_503242724" style="padding-top:0px;"> <div class="field singlecolumn" id="775922348FRFM1"> <p style="text-align: left;"> .NET3.5, .NET, ASP.Net, C#.NET, C# .NET, ASP.NET 2.0, third generation, ADO, Agresso, AJAX, API, application development, art, automate, Business Objects, Cardiology, Client and Server, Configuration Management, Crystal Reports, CSS, Client, Customer Service, Version Control, Databases, Database, designing, Dom, DHTML, ERP, XML, features, Finance, Forms, HTML, HTTP, IBM, IDE, IIS, IIS6, IIS 7, IIS 7.0, Java, JavaScript, Java Script, JQuery, JSON, Logic, meetings, Access, MS Access, C#, Excel, Windows 7, Windows, 2000, Windows 98, Works, Monitors, MS DOS, MVC 4.0, MVC, network, Object Oriented Analysis &amp; Design, OOAD, ODBC, Oncology, Operating Systems, Oracle 9, Oracle, developer, Oracle and SQL, Order Entry, Pain Management, PDF, personnel, policies, Radiology, reading, Reporting, Sales, Scrum, Servers, scripting, scripts, SOAP, software development, Visual Source Safe, MS SQL Server, SQL, SQL Server, Therapy, T-SQL, Transportation, user interface, Validation, Vista, Visual Studio, Web Applications, Web Programming, Web Server</p> </div> </div> </div> <div class="section" id="SECTION_ADDI775922349" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI775922349"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_775922349_1_503242725" style="padding-top:0px;"> <div class="field singlecolumn" id="775922349FRFM1"> <ul> <li> Visa Status: Having a stamped H-1B Visa</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Accomplished seller with marketing and entrepreneurial chops. Proven record of exceeding service standards and outpacing performance goals. Solid technical background with a focus on B2B SAAS and programmatic advertising. Motivated, team-oriented and enthusiastic about helping companies grow. Skills B2B sales Network development Lead prospecting Interpersonal communication skills Brand marketing Business development Product development Content creation Accounting, VC Advertising, Website Agency B2B Billing Book Brand strategy Budgets Business development C Com Interpersonal communication Content Content creation Clients Client Delivery Product development E-commerce Editorial Finance Managing Marketing Meetings Enterprise Network Sales Selling Staffing Strategic Phone TV Work History Consultant , 01/2020 to Current Company Name – City , State Project manage drinkbumpcoffee.com and sheau.com website launches. Oversee marketing, content creation, and 3rd party integrations for all three brands. Prospect and onboard 100+ traditional retailers and D2C e-commerce brands to Sheau within first 3 months through in person meetings, cold emails and phone calls. Sourced 30+ new relationships with VC's, like-minded brands and affiliates to partner with Sohuis on content and events. Senior Account Executive , 03/2019 to 01/2020 Company Name – City , State Grew $500K book of business by 10% through cross-sell and up-sell opportunities while managing pipeline of 60+ enterprise brands. Conducted client QBR's and developed plans with internal teams to grow territory through customized demo's, mock-ups and strategic partners. Created new process for documenting sales "wins" that was implemented company wide. Senior Account Executive , 04/2018 to 03/2019 Company Name – City , State Achieved $224K in new business selling influencer marketing solutions to C-suite executives. Brought on company's first airline client, which was self-sourced and opened up new revenue channel. Spearheaded east coast agency business working internally with marketing and finance to develop new pitch and terms. Account Director , 03/2017 to 04/2018 Company Name – City , State Managed $1MM quarterly pipeline selling programmatic advertising solutions to agencies and brands. Increased sales revenue by 315% over 9 months as team's top seller. Exceeded quarterly quotas hitting 123% to goal in Q4 2017. Account Manager , 06/2015 to 03/2017 Company Name – City , State Supported $3MM average quarterly book of business and consistently contributed to regional incremental goals earning multiple spot bonuses. Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction. Mentored and trained Account Coordinators and Account Managers. Production Coordinator , 07/2014 to 06/2015 Company Name – City , State Act as main point of contact for high profile clients and internal teams to develop events, on-site activations, website builds, design work, brand strategy and editorial content. Defined project scope including goals, deliverables, schedules, staffing, SOWs, and budgets. Sales Coordinator , 12/2012 to 07/2014 Company Name – City , State Supported sales team in selling, managing and executing large scale out-of-home advertising programs. Assistant Media Planner , 10/2011 to 11/2012 Company Name – City , State Developed and executed multimillion-dollar digital, TV, print and mobile campaigns for J&J. Education BA : Rhetoric and Communications , 05/2011 University of Richmond - City , State Division 1 Women's Lacrosse, Writing Consultant, Kappa Alpha Theta Member, Global Players Study Abroad for Student Athletes: Competed in Prague and Berlin World Cup Tournaments and developed club lacrosse clinics in Central Europe Work History Consultant , 01/2020 to Current Company Name – City , State Project manage drinkbumpcoffee.com and sheau.com website launches. Oversee marketing, content creation, and 3rd party integrations for all three brands. Prospect and onboard 100+ traditional retailers and D2C e-commerce brands to Sheau within first 3 months through in person meetings, cold emails and phone calls. Sourced 30+ new relationships with VC's, like-minded brands and affiliates to partner with Sohuis on content and events. Senior Account Executive , 03/2019 to 01/2020 Company Name – City , State Grew $500K book of business by 10% through cross-sell and up-sell opportunities while managing pipeline of 60+ enterprise brands. Conducted client QBR's and developed plans with internal teams to grow territory through customized demo's, mock-ups and strategic partners. Created new process for documenting sales "wins" that was implemented company wide. Senior Account Executive , 04/2018 to 03/2019 Company Name – City , State Achieved $224K in new business selling influencer marketing solutions to C-suite executives. Brought on company's first airline client, which was self-sourced and opened up new revenue channel. Spearheaded east coast agency business working internally with marketing and finance to develop new pitch and terms. Account Director , 03/2017 to 04/2018 Company Name – City , State Managed $1MM quarterly pipeline selling programmatic advertising solutions to agencies and brands. Increased sales revenue by 315% over 9 months as team's top seller. Exceeded quarterly quotas hitting 123% to goal in Q4 2017. Account Manager , 06/2015 to 03/2017 Company Name – City , State Supported $3MM average quarterly book of business and consistently contributed to regional incremental goals earning multiple spot bonuses. Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction. Mentored and trained Account Coordinators and Account Managers. Production Coordinator , 07/2014 to 06/2015 Company Name – City , State Act as main point of contact for high profile clients and internal teams to develop events, on-site activations, website builds, design work, brand strategy and editorial content. Defined project scope including goals, deliverables, schedules, staffing, SOWs, and budgets. Sales Coordinator , 12/2012 to 07/2014 Company Name – City , State Supported sales team in selling, managing and executing large scale out-of-home advertising programs. Assistant Media Planner , 10/2011 to 11/2012 Company Name – City , State Developed and executed multimillion-dollar digital, TV, print and mobile campaigns for J&J. Personal Information INTERESTS , Lover of the great outdoors and extreme hikes including the Kalalau Trail in Kauai, HI and Wai Rata canyon in New Zealand. Avid audiobook listener, documentary watcher and true crime enthusiast. Self-proclaimed chef and creative writing hobbyist. Skills B2B sales NNetwork development LLead prospecting IInterpersonal communication skills BBrand marketing BBusiness development PProduct development CContent creation, Accounting, advertising, agency, B2B, billing, book, brand strategy, budgets, Business development, C, com, Interpersonal communication, content, Content creation, clients, client, delivery, Product development, e-commerce, editorial, finance, managing, marketing, meetings, enterprise, Network, sales, selling, staffing, strategic, phone, TV, VC, website

<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="firstsection" id="SECTION_PICT753620e5-0a12-4552-8580-5908aca8f1da" style="padding-top:0px;"> </div> <div class="section" id="SECTION_NAME4084afa8-75d3-4d84-a4bb-b026f9973627" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_4084afa8-75d3-4d84-a4bb-b026f9973627_1_4235121b-2d85-4b08-9caa-171a9489106f" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="4084afa8-75d3-4d84-a4bb-b026f9973627FNAM1"> </span> <span> </span> <span class="field" id="4084afa8-75d3-4d84-a4bb-b026f9973627LNAM1"> CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM19b809a0-210e-4e01-897a-f79728169956" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM19b809a0-210e-4e01-897a-f79728169956"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_19b809a0-210e-4e01-897a-f79728169956_1_797ff4ff-2302-4984-9dac-0e3926adac0a" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="19b809a0-210e-4e01-897a-f79728169956FRFM1"> Accomplished seller with marketing and entrepreneurial chops. Proven record of exceeding service standards and outpacing performance goals. Solid technical background with a focus on B2B SAAS and programmatic advertising. Motivated, team-oriented and enthusiastic about helping companies grow.</div> </div> </div> <div class="section" id="SECTION_HILT5cb1af02-cfb9-4bb2-b3e6-fa895e8810ca" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT5cb1af02-cfb9-4bb2-b3e6-fa895e8810ca"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_5cb1af02-cfb9-4bb2-b3e6-fa895e8810ca_1_82b0d3ab-ea45-41ba-911d-1a322a9fef9e" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="5cb1af02-cfb9-4bb2-b3e6-fa895e8810caSKC11"> <ul> <li> B2B sales</li> <li> Network development</li> <li> Lead prospecting</li> <li> Interpersonal communication skills</li> <li> Brand marketing</li> <li> Business development</li> <li> Product development</li> <li> Content creation</li> <li> Accounting, VC</li> <li> Advertising, Website</li> <li> Agency</li> <li> B2B</li> <li> Billing</li> <li> Book</li> <li> Brand strategy</li> <li> Budgets</li> <li> Business development</li> <li> C</li> </ul> </td> <td class="field twocol_2" id="5cb1af02-cfb9-4bb2-b3e6-fa895e8810caSKC21"> <ul> <li> Com</li> <li> Interpersonal communication</li> <li> Content</li> <li> Content creation</li> <li> Clients</li> <li> Client</li> <li> Delivery</li> <li> Product development</li> <li> E-commerce</li> <li> Editorial</li> <li> Finance</li> <li> Managing</li> <li> Marketing</li> <li> Meetings</li> <li> Enterprise</li> <li> Network</li> <li> Sales</li> <li> Selling</li> <li> Staffing</li> <li> Strategic</li> <li> Phone</li> <li> TV</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRdbf0ed8c-4527-40e4-9bfd-3e5af181ec37" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRdbf0ed8c-4527-40e4-9bfd-3e5af181ec37"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_1_813e574b-7dfe-4322-a7bb-f8349177f215" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT1"> Consultant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD1"> 01/2020</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP1" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT1"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES1" itemprop="description"> <ul> <li> Project manage drinkbumpcoffee.com and sheau.com website launches.</li> <li> Oversee marketing, content creation, and 3rd party integrations for all three brands.</li> <li> Prospect and onboard 100+ traditional retailers and D2C e-commerce brands to Sheau within first 3 months through in person meetings, cold emails and phone calls.</li> <li> Sourced 30+ new relationships with VC's, like-minded brands and affiliates to partner with Sohuis on content and events.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_2_396e718c-b5e5-4809-9ae3-8d3e46461310" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT2"> Senior Account Executive</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD2"> 03/2019</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT2"> 01/2020</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP2" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT2"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES2" itemprop="description"> <ul> <li> Grew $500K book of business by 10% through cross-sell and up-sell opportunities while managing pipeline of 60+ enterprise brands.</li> <li> Conducted client QBR's and developed plans with internal teams to grow territory through customized demo's, mock-ups and strategic partners.</li> <li> Created new process for documenting sales "wins" that was implemented company wide.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_3_5747dd30-4573-437a-b7a6-6cf64fe4b111" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT3"> Senior Account Executive</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD3"> 04/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT3"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP3" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT3"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES3" itemprop="description"> <ul> <li> Achieved $224K in new business selling influencer marketing solutions to C-suite executives.</li> <li> Brought on company's first airline client, which was self-sourced and opened up new revenue channel.</li> <li> Spearheaded east coast agency business working internally with marketing and finance to develop new pitch and terms.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_4_685822d4-e161-400e-a972-c865c21bbd5c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT4"> Account Director</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD4"> 03/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT4"> 04/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP4" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT4"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES4" itemprop="description"> <ul> <li> Managed $1MM quarterly pipeline selling programmatic advertising solutions to agencies and brands.</li> <li> Increased sales revenue by 315% over 9 months as team's top seller.</li> <li> Exceeded quarterly quotas hitting 123% to goal in Q4 2017.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_5_c7088cd1-8610-43cf-b84a-426b018cf5c9" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT5"> Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD5"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT5"> 03/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP5" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA5" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT5"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES5" itemprop="description"> <ul> <li> Supported $3MM average quarterly book of business and consistently contributed to regional incremental goals earning multiple spot bonuses.</li> <li> Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.</li> <li> Mentored and trained Account Coordinators and Account Managers.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_6_4317ee4d-3ae3-41b8-a252-c3a45bf907a2" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT6"> Production Coordinator</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD6"> 07/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT6"> 06/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP6" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA6" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT6"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES6" itemprop="description"> <ul> <li> Act as main point of contact for high profile clients and internal teams to develop events, on-site activations, website builds, design work, brand strategy and editorial content.</li> <li> Defined project scope including goals, deliverables, schedules, staffing, SOWs, and budgets.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_7_dd8328f7-8b0d-49b6-b7df-7066188bd97a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT7"> Sales Coordinator</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD7"> 12/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT7"> 07/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP7" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA7" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT7"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES7" itemprop="description"> <ul> <li> Supported sales team in selling, managing and executing large scale out-of-home advertising programs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dbf0ed8c-4527-40e4-9bfd-3e5af181ec37_8_aa3f2e6d-92d3-4c1f-85df-8adc33942ead" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JTIT8"> Assistant Media Planner</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTD8"> 10/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37EDDT8"> 11/2012</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37COMP8" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JSTA8" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JCNT8"> </span> <br/> </span> <span class="jobline" id="dbf0ed8c-4527-40e4-9bfd-3e5af181ec37JDES8" itemprop="description"> <ul> <li> Developed and executed multimillion-dollar digital, TV, print and mobile campaigns for J&amp;J.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC20187b40-517e-4066-9a1a-451e914dea40" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC20187b40-517e-4066-9a1a-451e914dea40"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_20187b40-517e-4066-9a1a-451e914dea40_1_a06a928b-7579-4390-b973-7d32bf84b065" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="20187b40-517e-4066-9a1a-451e914dea40DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="20187b40-517e-4066-9a1a-451e914dea40STUY1"> Rhetoric and Communications</span> <span> , </span> <span format="%m/%Y" id="20187b40-517e-4066-9a1a-451e914dea40GRYR1"> 05/2011</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="20187b40-517e-4066-9a1a-451e914dea40SCHO1" itemprop="name"> University of Richmond</span> <span> - </span> <span class="joblocation jobcity" id="20187b40-517e-4066-9a1a-451e914dea40SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="20187b40-517e-4066-9a1a-451e914dea40SSTA1"> State</span> <br/> </span> <span class="field" id="20187b40-517e-4066-9a1a-451e914dea40FRFM1"> Division 1 Women's Lacrosse, Writing Consultant, Kappa Alpha Theta Member, Global Players Study Abroad for Student Athletes: Competed in Prague and Berlin World Cup Tournaments and developed club lacrosse clinics in Central Europe</span> </div> </div> </div> <div class="section" id="SECTION_WRKHad2a67d1-c35a-4624-9c7d-0f92a7f46838" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKHad2a67d1-c35a-4624-9c7d-0f92a7f46838"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_1_f5e4fdfa-aedc-4b25-93d5-fa739c81c3f0" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD1"> 01/2020</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES1" itemprop="description"> <ul> <li> Project manage drinkbumpcoffee.com and sheau.com website launches.</li> <li> Oversee marketing, content creation, and 3rd party integrations for all three brands.</li> <li> Prospect and onboard 100+ traditional retailers and D2C e-commerce brands to Sheau within first 3 months through in person meetings, cold emails and phone calls.</li> <li> Sourced 30+ new relationships with VC's, like-minded brands and affiliates to partner with Sohuis on content and events.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_2_89cfdcd5-5adf-49f2-a74f-225d4fadb619" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT2"> Senior Account Executive</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD2"> 03/2019</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT2"> 01/2020</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES2" itemprop="description"> <ul> <li> Grew $500K book of business by 10% through cross-sell and up-sell opportunities while managing pipeline of 60+ enterprise brands.</li> <li> Conducted client QBR's and developed plans with internal teams to grow territory through customized demo's, mock-ups and strategic partners.</li> <li> Created new process for documenting sales "wins" that was implemented company wide.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_3_9070de62-45b8-4e62-b3d2-0d11c9c086bf" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT3"> Senior Account Executive</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD3"> 04/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT3"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES3" itemprop="description"> <ul> <li> Achieved $224K in new business selling influencer marketing solutions to C-suite executives.</li> <li> Brought on company's first airline client, which was self-sourced and opened up new revenue channel.</li> <li> Spearheaded east coast agency business working internally with marketing and finance to develop new pitch and terms.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_4_e058af3f-0878-49cd-a6dd-a4144c90bbc3" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT4"> Account Director</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD4"> 03/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT4"> 04/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES4" itemprop="description"> <ul> <li> Managed $1MM quarterly pipeline selling programmatic advertising solutions to agencies and brands.</li> <li> Increased sales revenue by 315% over 9 months as team's top seller.</li> <li> Exceeded quarterly quotas hitting 123% to goal in Q4 2017.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_5_2902c610-5b38-45ba-8176-688d33c518b5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT5"> Account Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD5"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT5"> 03/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES5" itemprop="description"> <ul> <li> Supported $3MM average quarterly book of business and consistently contributed to regional incremental goals earning multiple spot bonuses.</li> <li> Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.</li> <li> Mentored and trained Account Coordinators and Account Managers.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_6_72a19a4b-bf28-4f55-88a8-8ba4f6931fba" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT6"> Production Coordinator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD6"> 07/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT6"> 06/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES6" itemprop="description"> <ul> <li> Act as main point of contact for high profile clients and internal teams to develop events, on-site activations, website builds, design work, brand strategy and editorial content.</li> <li> Defined project scope including goals, deliverables, schedules, staffing, SOWs, and budgets.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_7_34d81e88-f6f4-4d74-9535-1d84868557b5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT7"> Sales Coordinator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD7"> 12/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT7"> 07/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES7" itemprop="description"> <ul> <li> Supported sales team in selling, managing and executing large scale out-of-home advertising programs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ad2a67d1-c35a-4624-9c7d-0f92a7f46838_8_3306e134-f784-4f83-a3bd-94639349a962" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JTIT8"> Assistant Media Planner</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTD8"> 10/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838EDDT8"> 11/2012</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838COMP8" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JSTA8" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ad2a67d1-c35a-4624-9c7d-0f92a7f46838JDES8" itemprop="description"> <ul> <li> Developed and executed multimillion-dollar digital, TV, print and mobile campaigns for J&amp;J.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_PRINb815b5f6-5738-4ea0-bcf3-3762eb140e18" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRINb815b5f6-5738-4ea0-bcf3-3762eb140e18"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b815b5f6-5738-4ea0-bcf3-3762eb140e18_1_0ba1add2-3017-4098-a354-9188f21bb444" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="b815b5f6-5738-4ea0-bcf3-3762eb140e18FRFM1"> INTERESTS , Lover of the great outdoors and extreme hikes including the Kalalau Trail in Kauai, HI and Wai Rata canyon in New Zealand. Avid audiobook listener, documentary watcher and true crime enthusiast. Self-proclaimed chef and creative writing hobbyist.</div> </div> </div> <div class="section" id="SECTION_SKLL586bf0d1-f071-497e-ae05-7bacb4c51d68" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL586bf0d1-f071-497e-ae05-7bacb4c51d68"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586bf0d1-f071-497e-ae05-7bacb4c51d68_1_2ee9fc71-a19b-47fe-9882-a2de01cbd1d5" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="586bf0d1-f071-497e-ae05-7bacb4c51d68FRFM1"> <li> B2B sales</li> <li> NNetwork development</li> <li> LLead prospecting</li> <li> IInterpersonal communication skills</li> <li> BBrand marketing</li> <li> BBusiness development</li> <li> PProduct development</li> <li> CContent creation,</li> <li> Accounting, advertising, agency, B2B, billing, book, brand strategy, budgets, Business development, C, com, Interpersonal communication, content, Content creation, clients, client, delivery, Product development, e-commerce, editorial, finance, managing, marketing, meetings, enterprise, Network, sales, selling, staffing, strategic, phone, TV, VC, website</li> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary High-achieving management professional and effective consultant possessing excellent communication, organizational and analytical capabilities with about 4 years of experience in devising innovative strategies and solutions to resolve complex business challenges. Adept at managing projects, vendors, analyzing organizational operations, and performing customer journey, competitor and gap analysis. High-achieving management professional and effective consultant with excellent communication, organizational and analytical capabilities and about 4 years of experience in devising innovative strategies and solutions to resolve complex business challenges. Adept at managing projects, vendors, analyzing organizational operations, and performing customer journey, competitor and gap analysis. Skills Strategy & Operations Process Optimization Digital Transformation Cross Functional Team Management Project/Product Management Agile/Lean Methodologies Work History Consultant Company Name - City , State 06/2015 - Current American Global Computer Security Software Fortune 500 Company Managed and delivered a project to implement and integrate a new content management platform to create a unified brand experience, support scalability, growth and enhance digital presence for client's business - post acquisition Led cross-functional global teams consisting of technical, business and functional representatives and achieved key milestones on time with quality deliverables Prioritized, escalated and resolved issues with internal and external stakeholders Directly managed 3rd party vendor and offshore teams. Client: American Consumer Food Products and Services Company Provided recommendations around User Centered Design and ADA compliance for E-Commerce Implementation project Performed Digital Conversion analysis using Google Analytics tool Performed User Acceptance Testing to provide recommendations around usability and functional design Generated process flow diagrams for knowledge transfer during project closure phase. Eminence and Firm Development Contributions Extensive experience working with senior management and stakeholders to develop client proposals and RFP's Worked with partners to enhance Deloitte Digital's new market offering and business development efforts. Product Strategy Intern Company Name - City 09/2015 - 12/2015 Led a practicum team at Carnegie Mellon University to understand IBM Bluemix (PaaS), cloud based solution and use business frameworks to perform market, competitor and customer journey analysis Liaised with cross functional teams to assess opportunities in marketplace, determine synergies and align business unit goals with corporate strategy Worked with senior management and stakeholders to develop strategy for to enhance awareness, increase conversion and explore new market opportunities to scale the client's user base. Assistant Operations Manager Company Name - City 07/2012 - 10/2013 Business Strategy & Vendor Management: Automation of Hub, typical model and replication Reported to Chief Operating Officer to recommend company wide automation strategies and vendor selection Conducted gap analysis, market research, competitor and financial analysis to propose short, mid and long term strategies to the Executive team. Project Management: RFID Project Member of the core project management team responsible for coordinated of cross-functional teams to achieve project milestones Focused on process improvement and optimization to enhance team productivity Defined the Key Performance Indicator's to evaluate vendors. Academic Projects Company Name 08/2014 - 12/2015 Software Product Strategy: Conceptualized and launched Online E-commerce store, developed Product Strategy and Roadmap, and produced Engineering, Financial and Marketing plan Commercialization of IP: Developed Go-to- Market Strategy, Product Roadmap and proposed Business Model to launch CMU's Automatic Speech Recognition Technology and presented to Sand Hill Angel Investors Software Requirement and Interaction Design: Designed a working prototype for the first responders using the human centered user design approach Human Computer interaction: Designed an Apple watch prototype for Porsche customers by accessing contextual interviews, creating personas, generating scenarios and story boards Survivable Social Network on Chip: Performed Object Oriented Analysis and Design along with the estimation, planning, development, measurement and tracking of the software project using the hybrid development approach. Education Master of Science : Software Management Carnegie Mellon University - 2014 Recipient of the Software Management Fellowship for academic excellence at Carnegie Mellon University Selected by Chief Operating Officer to consult on automation strategies for the product offerings [ Master of Science : Software Management Carnegie Mellon University - 2014 Recipient of the Software Management Fellowship for academic excellence at Carnegie Mellon University, GPA:3.8 MBA : International Business Institute of Technology & Management - 2012 Distinction - First Class, GPA: 4.0 MBA : International Business International Business Institute of Technology and Management India GPA: 4.0 Skills .NET, academic, ADA, Adobe, Apple, approach, Automation, business development, Business Process, Business Strategy, Consulting, content management, Conversion, Client, Data Analysis, E-Commerce, senior management, Financial, financial analysis, functional, Google Analytics, Government, Hub, IBM, International Business, investments, IP, Marketing plan, market research, Market Strategy, marketing, market, MBA, C#, Excel, Microsoft Office Suite, Power Point, Word, Network, Object Oriented Analysis and Design, optimization, policies, process improvement, Project Management, proposals, quality, Requirement, Research, RFP, Scrum, SDLC, Speech, MS SQL, Strategy, Strategy Development, Vendor Management, Vendor Management, Visio, websites Business skills: Business Strategy, Product Strategy, Consulting, Data Analysis, Gap Analysis, Customer Journey Analysis, Competitor Analysis, Market Research, Requirement Gathering,Product Management, Vendor Management Tools: Balsamiq, ALM Octane, Agile Manager, Trello, Version One, Microsoft Office Suite, Visio Methodologies: Agile, Kanban, Lean, Human Centered design, Design Thinking

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1069754990" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1069754990_1_717001401"> <div class="name" itemprop="name"> <span class="field" id="1069754990FNAM1"> </span> <span> </span> <span class="field" id="1069754990LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1069754992" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1069754992"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069754992_1_717001403"> <div class="field singlecolumn" id="1069754992FRFM1"> <p> High-achieving management professional and effective consultant possessing excellent communication, organizational and analytical capabilities with about 4 years of experience in devising innovative strategies and solutions to resolve complex business challenges. Adept at managing projects, vendors, analyzing organizational operations, and performing customer journey, competitor and gap analysis.</p> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754992_2_717352780"> <div class="field singlecolumn" id="1069754992FRFM2"> <p> High-achieving management professional and effective consultant with excellent communication, organizational and analytical capabilities and about 4 years of experience in devising innovative strategies and solutions to resolve complex business challenges. Adept at managing projects, vendors, analyzing organizational operations, and performing customer journey, competitor and gap analysis.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1069754993" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1069754993"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069754993_1_717001404"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1069754993SKC11"> <ul> <li> Strategy &amp; Operations</li> <li> Process Optimization</li> <li> Digital Transformation</li> </ul> </td> <td class="field twocol_2" id="1069754993SKC21"> <ul> <li> Cross Functional Team Management</li> <li> Project/Product Management</li> <li> Agile/Lean Methodologies</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1069754994" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1069754994"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069754994_1_717001405" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069754994JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069754994COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1069754994JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069754994JSTA1" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1069754994JSTD1"> 06/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1069754994EDDT1"> Current</span> <br/> </span> </span> <span class="jobline" id="1069754994JDES1" itemprop="description"> <ul> <li> American Global Computer Security Software Fortune 500 Company Managed and delivered a project to implement and integrate a new content management platform to create a unified brand experience, support scalability, growth and enhance digital presence for client's business - post acquisition Led cross-functional global teams consisting of technical, business and functional representatives and achieved key milestones on time with quality deliverables Prioritized, escalated and resolved issues with internal and external stakeholders Directly managed 3rd party vendor and offshore teams.</li> <li> Client: American Consumer Food Products and Services Company Provided recommendations around User Centered Design and ADA compliance for E-Commerce Implementation project Performed Digital Conversion analysis using Google Analytics tool Performed User Acceptance Testing to provide recommendations around usability and functional design Generated process flow diagrams for knowledge transfer during project closure phase.</li> <li> Eminence and Firm Development Contributions Extensive experience working with senior management and stakeholders to develop client proposals and RFP's Worked with partners to enhance Deloitte Digital's new market offering and business development efforts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754994_2_717001406" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069754994JTIT2"> Product Strategy Intern</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069754994COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1069754994JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1069754994JSTA2" itemprop="addressRegion"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1069754994JSTD2"> 09/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1069754994EDDT2"> 12/2015</span> <br/> </span> </span> <span class="jobline" id="1069754994JDES2" itemprop="description"> <ul> <li> Led a practicum team at Carnegie Mellon University to understand IBM Bluemix (PaaS), cloud based solution and use business frameworks to perform market, competitor and customer journey analysis Liaised with cross functional teams to assess opportunities in marketplace, determine synergies and align business unit goals with corporate strategy Worked with senior management and stakeholders to develop strategy for to enhance awareness, increase conversion and explore new market opportunities to scale the client's user base.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754994_3_717001407" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069754994JTIT3"> Assistant Operations Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069754994COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1069754994JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1069754994JSTA3" itemprop="addressRegion"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1069754994JSTD3"> 07/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1069754994EDDT3"> 10/2013</span> <br/> </span> </span> <span class="jobline" id="1069754994JDES3" itemprop="description"> <ul> <li> Business Strategy &amp; Vendor Management: Automation of Hub, typical model and replication Reported to Chief Operating Officer to recommend company wide automation strategies and vendor selection Conducted gap analysis, market research, competitor and financial analysis to propose short, mid and long term strategies to the Executive team.</li> <li> Project Management: RFID Project Member of the core project management team responsible for coordinated of cross-functional teams to achieve project milestones Focused on process improvement and optimization to enhance team productivity Defined the Key Performance Indicator's to evaluate vendors.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754994_4_717001408" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069754994JTIT4"> Academic Projects</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069754994COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1069754994JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1069754994JSTA4" itemprop="addressRegion"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1069754994JSTD4"> 08/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1069754994EDDT4"> 12/2015</span> <br/> </span> </span> <span class="jobline" id="1069754994JDES4" itemprop="description"> <ul> <li> Software Product Strategy: Conceptualized and launched Online E-commerce store, developed Product Strategy and Roadmap, and produced Engineering, Financial and Marketing plan Commercialization of IP: Developed Go-to- Market Strategy, Product Roadmap and proposed Business Model to launch CMU's Automatic Speech Recognition Technology and presented to Sand Hill Angel Investors Software Requirement and Interaction Design: Designed a working prototype for the first responders using the human centered user design approach Human Computer interaction: Designed an Apple watch prototype for Porsche customers by accessing contextual interviews, creating personas, generating scenarios and story boards Survivable Social Network on Chip: Performed Object Oriented Analysis and Design along with the estimation, planning, development, measurement and tracking of the software project using the hybrid development approach.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1069754995" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1069754995"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069754995_1_717001409" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069754995DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="1069754995STUY1"> Software Management</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1069754995SCHO1" itemprop="name"> Carnegie Mellon University</span> <span> - </span> <span class="joblocation jobcity" id="1069754995SCIT1"> </span> <span class="joblocation jobstate" id="1069754995SSTA1"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1069754995GRYR1"> 2014</span> <br/> </span> </span> <span class="field" id="1069754995FRFM1"> Recipient of the Software Management Fellowship for academic excellence at Carnegie Mellon University Selected by Chief Operating Officer to consult on automation strategies for the product offerings [</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754995_2_717352784" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069754995DGRE2" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="1069754995STUY2"> Software Management</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1069754995SCHO2" itemprop="name"> Carnegie Mellon University</span> <span> - </span> <span class="joblocation jobcity" id="1069754995SCIT2"> </span> <span class="joblocation jobstate" id="1069754995SSTA2"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1069754995GRYR2"> 2014</span> <br/> </span> </span> <span class="field" id="1069754995FRFM2"> <p> Recipient of the Software Management Fellowship for academic excellence at Carnegie Mellon University, GPA:3.8</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754995_3_717352785" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069754995DGRE3" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="1069754995STUY3"> International Business</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1069754995SCHO3" itemprop="name"> Institute of Technology &amp; Management</span> <span> - </span> <span class="joblocation jobcity" id="1069754995SCIT3"> </span> <span class="joblocation jobstate" id="1069754995SSTA3"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1069754995GRYR3"> 2012</span> <br/> </span> </span> <span class="field" id="1069754995FRFM3"> <p> Distinction - First Class, GPA: 4.0</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069754995_4_717001410" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069754995DGRE4" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="1069754995STUY4"> International Business</span> <span> </span> </span> <span class="field" id="1069754995FRFM4"> International Business Institute of Technology and Management India GPA: 4.0</span> </div> </div> </div> <div class="section" id="SECTION_SKLL1069754996" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1069754996"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069754996_1_717001411"> <div class="field singlecolumn" id="1069754996FRFM1"> .NET, academic, ADA, Adobe, Apple, approach, Automation, business development, Business Process, Business Strategy, Consulting, content management, Conversion, Client, Data Analysis, E-Commerce, senior management, Financial, financial analysis, functional, Google Analytics, Government, Hub, IBM, International Business, investments, IP, Marketing plan, market research, Market Strategy, marketing, market, MBA, C#, Excel, Microsoft Office Suite, Power Point, Word, Network, Object Oriented Analysis and Design, optimization, policies, process improvement, Project Management, proposals, quality, Requirement, Research, RFP, Scrum, SDLC, Speech, MS SQL, Strategy, Strategy Development, Vendor Management, Vendor Management, Visio, websites</div> </div> <div class="paragraph" id="PARAGRAPH_1069754996_2_717352786"> <div class="field singlecolumn" id="1069754996FRFM2"> <p> <strong> Business skills: </strong> Business Strategy, Product Strategy, Consulting, Data Analysis, Gap Analysis, Customer Journey Analysis, Competitor Analysis, Market Research, Requirement Gathering,Product Management, Vendor Management</p> <p> <strong> Tools:</strong> Balsamiq, ALM Octane, Agile Manager, Trello, Version One, Microsoft Office Suite, Visio</p> <p> <strong> Methodologies: </strong> Agile, Kanban, Lean, Human Centered design, Design Thinking</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary PC Technician, Security Analyst, and Security Services - Identity Management Solutions-oriented with notable success in a broad range of corporate IT initiatives, while participating in planning and the implementation of policy and procedures, set standards for reference and training.  Create and maintain procedures for end users and support staff to increase productivity and support for the end user.  A track record of increasing responsibility in network security, systems analysis and IT development.  Works with IT department staff and management to inform of processes and procedures and training as needed.  Clearly understands the importance of SLA agreements and standards for all incidents and cases. Skills Microsoft Windows® operating systems Windows NT, 2000, XP, Vista, and Win7. iSeries IFS, iSeries Navigator, IBM Tivoli Administration tools for Windows Server 2003-2008 Networking: TCP/IP, SMS, WSUS, Ethernet, VPN, SecureID Active Directory Users and Computers Hyena v.7.3, Lotus Notes, LAN Manager, Sophos Virus Protection Utilities, WebSense, Norton Lawson Surveillix Central Station RSA Authentication Manager, Citrix, Remedy, GWI Help Desk Solutions, Unix Reflection Manager, Putty, Kana IQ Resource Manager, PC Anywhere, NetOp, Telnet. Experience Consultant , 06/2012 to 07/2013 Company Name － City , State Responsible for upgrading and replacing Windows XP PC's to Win7 OS for a +3000 employee company. Creating and updating asset management for new and to be disposed of equipment. Working with network team to ensure port closure and security. Contacting and working with vendors and Project Management for best practices on upgrading machines and hospital equipment. Senior contact person for Service Desk personnel on procedures and training Inventory and audits of clinics surrounding and hospital for hardware and software and machines to be replaced Creating new procedures for company Service Desk employees and end users to follow after upgrading software installations Installing and configuring new hardware and software for new OS platform Training end users on software hardware changes Creating and editing user accounts in Active Directory Working with network group to ensure port closure for security Contact/support person for Service Desk employees. Field Services Technician II , 01/2011 to 11/2011 Company Name － City , State Front line support for 10,000 Wal-mart Stores and Sam's Clubs worldwide. Provide technical support for usability and critical site issues. Front line support for down store situations working with development and specialty teams to restore connectivity to down ISP and networking equipment. Front line support for software-hardware related that stores or clubs may encounter. PC Technician III/Security Analyst , 08/1998 to 01/2010 Company Name － City , State Front line phone support for US and Mexico terminals, connecting remotely to correct PC software issues, installation of software. Support and monitor the security log management environment and user account administration. Monitor records and control changes in order to maintain network security. Collaborate with system engineers and infrastructure team on solutions to mitigate risks and enhance system security. Develop procedures and facilitate awareness training for management and employees. Participate defining and implementing overall security strategy, policies and procedures. Documenting security projects, task planning, research, testing and implementation. Create and maintain company wide iSeries IFS authorization lists on files and or directories. Create and maintain user accounts within the company including iSeries IFS authorization lists on files and directories. Key member of creation and maintenance of 800 Active Directory accounts; iSeries profiles. Help Desk and PC Technician , 08/1990 to 03/1998 Company Name － City , State Involved in the setup and delivery of leased PC's in the Commodity area. Provided consultation to users, by solving problems over the telephone or by generating Help Requests. Provided customer support for Win95 and WinNT 4.0. Ability to identify and troubleshoot hardware and software. Install and support hardware and software, including Lotus products, Microsoft products, Client Access and NetSoft , Internet, and AutoCadLT. Certified with Dell Optiplex, Dell Latitude and Micron Certification. Education and Training Associate of Applied Science : Computer Systems and Network Technology , October 2000 Vatterott College － City , State Computer Systems and Network Technology Skills a +, Active Directory, asset management, Citrix, hardware, consultation, Client, customer support, delivery, Dell, editing, Ethernet, phone support, Help Desk, IBM, ISP, Inventory, IQ, Lawson, Lotus, Lotus Notes, Micron, Microsoft products, Access, LAN Manager, Win7, 2000, Win95, WinNT 4.0, Windows NT, Windows XP, Navigator, network security, network, Networking, Norton Ghost, operating systems, OS, PC's, PC Anywhere, PC software, personnel, policies, Project Management, research, SMS, Sophos, strategy, TCP/IP, technical support, telephone, Telnet, Tivoli, troubleshoot, Unix, upgrading, Utilities, VPN, Vista, Windows Server

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME941644438" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_941644438_1_619912751" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="941644438FNAM1"> </span> <span> </span> <span class="field" id="941644438LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM941644442" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM941644442"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_941644442_1_619912758" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="941644442FRFM1"> <div> PC Technician, Security Analyst, and Security Services - Identity Management </div> <div> Solutions-oriented with notable success in a broad range of corporate IT initiatives, while participating in planning and the implementation of policy and procedures, set standards for reference and training.  </div> <div> Create and maintain procedures for end users and support staff to increase productivity and support for the end user.  </div> <div> A track record of increasing responsibility in network security, systems analysis and IT development.  </div> <div> Works with IT department staff and management to inform of processes and procedures and training as needed.  </div> <div> Clearly understands the importance of SLA agreements and standards for all incidents and cases. <br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT941644444" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT941644444"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_941644444_1_619912760" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="941644444SKC11"> <ul> <li> Microsoft Windows® operating systems Windows NT, 2000, XP, Vista, and Win7. </li> <li> iSeries IFS, iSeries Navigator, IBM Tivoli<br/> </li> <li> Administration tools for Windows Server 2003-2008</li> <li> Networking: TCP/IP, SMS, WSUS, Ethernet, VPN, SecureID</li> <li> Active Directory Users and Computers </li> <li> Hyena v.7.3, <br/> </li> <li> Lotus Notes, LAN Manager, Sophos Virus Protection Utilities, WebSense, Norton</li> <li> Lawson</li> <li> Surveillix Central Station RSA </li> <li> Authentication Manager, Citrix, Remedy, GWI Help Desk</li> </ul> <ul> <li> Solutions, Unix Reflection Manager, Putty, Kana IQ Resource Manager, PC</li> <li> Anywhere, NetOp, Telnet.</li> </ul> </td> <td class="field twocol_2" id="941644444SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL941644944" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR941644440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR941644440"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_941644440_1_619912753" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="941644440JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="941644440JSTD1"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="941644440EDDT1"> 07/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="941644440COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="941644440JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="941644440JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="941644440JDES1" itemprop="description"> <ul> <li> Responsible for upgrading and replacing Windows XP PC's to Win7 OS for a +3000 employee company.</li> <li> Creating and updating asset management for new and to be disposed of equipment.</li> <li> Working with network team to ensure port closure and security.</li> <li> Contacting and working with vendors and Project Management for best practices on upgrading machines and hospital equipment.</li> <li> Senior contact person for Service Desk personnel on procedures and training Inventory and audits of clinics surrounding and hospital for hardware and software and machines to be replaced Creating new procedures for company Service Desk employees and end users to follow after upgrading software installations Installing and configuring new hardware and software for new OS platform Training end users on software hardware changes Creating and editing user accounts in Active Directory Working with network group to ensure port closure for security Contact/support person for Service Desk employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_941644440_2_619912754" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="941644440JTIT2"> Field Services Technician II</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="941644440JSTD2"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="941644440EDDT2"> 11/2011</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="941644440COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="941644440JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="941644440JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="941644440JDES2" itemprop="description"> <ul> <li> Front line support for 10,000 Wal-mart Stores and Sam's Clubs worldwide.</li> <li> Provide technical support for usability and critical site issues.</li> <li> Front line support for down store situations working with development and specialty teams to restore connectivity to down ISP and networking equipment.</li> <li> Front line support for software-hardware related that stores or clubs may encounter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_941644440_3_619912755" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="941644440JTIT3"> PC Technician III/Security Analyst</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="941644440JSTD3"> 08/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="941644440EDDT3"> 01/2010</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="941644440COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="941644440JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="941644440JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="941644440JDES3" itemprop="description"> <ul> <li> Front line phone support for US and Mexico terminals, connecting remotely to correct PC software issues, installation of software.</li> <li> Support and monitor the security log management environment and user account administration.</li> <li> Monitor records and control changes in order to maintain network security.</li> <li> Collaborate with system engineers and infrastructure team on solutions to mitigate risks and enhance system security.</li> <li> Develop procedures and facilitate awareness training for management and employees.</li> <li> Participate defining and implementing overall security strategy, policies and procedures.</li> <li> Documenting security projects, task planning, research, testing and implementation.</li> <li> Create and maintain company wide iSeries IFS authorization lists on files and or directories.</li> <li> Create and maintain user accounts within the company including iSeries IFS authorization lists on files and directories.</li> <li> Key member of creation and maintenance of 800 Active Directory accounts; iSeries profiles.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_941644440_4_619912756" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="941644440JTIT4"> Help Desk and PC Technician</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="941644440JSTD4"> 08/1990</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="941644440EDDT4"> 03/1998</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="941644440COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="941644440JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="941644440JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="941644440JDES4" itemprop="description"> <ul> <li> Involved in the setup and delivery of leased PC's in the Commodity area.</li> <li> Provided consultation to users, by solving problems over the telephone or by generating Help Requests.</li> <li> Provided customer support for Win95 and WinNT 4.0.</li> <li> Ability to identify and troubleshoot hardware and software.</li> <li> Install and support hardware and software, including Lotus products, Microsoft products, Client Access and NetSoft , Internet, and AutoCadLT.</li> <li> Certified with Dell Optiplex, Dell Latitude and Micron Certification.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC941644441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC941644441"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_941644441_1_619912757" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="941644441DGRE1" itemprop="name"> Associate of Applied Science</span> <span> :</span> <span class="programline" dependency="STUY" id="941644441STUY1"> Computer Systems and Network Technology</span> <span> ,</span> <span class="jobdates" id="941644441GRYR1"> October 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="941644441SCHO1" itemprop="name"> Vatterott College</span> <span> － </span> <span class="joblocation jobcity" id="941644441SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="941644441SSTA1"> State</span> <span class="joblocation jobstate" id="941644441SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="941644441FRFM1"> Computer Systems and Network Technology</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL941644445" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL941644445"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_941644445_1_619912761" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="941644445FRFM1"> a +, Active Directory, asset management, Citrix, hardware, consultation, Client, customer support, delivery, Dell, editing, Ethernet, phone support, Help Desk, IBM, ISP, Inventory, IQ, Lawson, Lotus, Lotus Notes, Micron, Microsoft products, Access, LAN Manager, Win7, 2000, Win95, WinNT 4.0, Windows NT, Windows XP, Navigator, network security, network, Networking, Norton Ghost, operating systems, OS, PC's, PC Anywhere, PC software, personnel, policies, Project Management, research, SMS, Sophos, strategy, TCP/IP, technical support, telephone, Telnet, Tivoli, troubleshoot, Unix, upgrading, Utilities, VPN, Vista, Windows Server</div> </div> </div> </div>

CONSULTANT

CONSULTANT Core Qualifications Ganesh Seetharaman is a senior IT infrastructure specialist and Ganesh has just finished an international project for a client and is looking for a role specializing in the Solutions management. He has a Masters in Computer Applications (MCA) and is a seasoned technical specialist providing business infrastructure solutions, services and support, according to defined processes. His expertise includes, Project Management Implementation Specialist *WebLogic Server Administration Incident Management Database administration *Oracle Cloud operations People Management ITIL Service Management Oracle Enterprise Manager Operations Management Change Management *AWS Process capability Technical support for 24X7 systems Database Administration: Exadata X5-2, X4-2, X3-2, Oracle Database 10g/11g Middleware Administration: Oracle WebLogic Server 10.3.6, 10.3.5, Oracle Application server, Oracle Management Server, Primavera Operating System: Linux, HP-Unix, Solaris, Windows Database Tools: EM, RAC, RMAN, Data Guard, AWR/ADDM, TKPROF, SQLDeveloper Other tools: Excel, MS Project, Visio, F5 Bigip, Global Traffic Manager Testing tools: Win runner, Quick test pro Professional Experience 07/2016 Company Name Consultant Collaborate with Clients, customers to ensure successful implementations which includes. Implement OEM 12c setup, Apply BP, Plugins, performance monitoring, notification set up. Install/upgrade/patch Oracle Database, performance tuning. Install/upgrade/patch Oracle WebLogic servers, deploy applications. 12/2014 - 06/2016 Company Name － City Project Manager Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. Executed and implemented and managed multiple projects including, Upgrade database from 10g to 11203/11204 Upgrade database/Grid from 11204 to 12c Migrate database from Oracle Virtual Machines to Oracle Exadata Machines Move database from normal filesystem to ASM disk groups Apply database PSU patches, and one off patches to the environment for multiple customers. Building OEM from scratch to go live Upgrade Oracle WebLogic from 10.3.5 to 10.3.6 Upgrade Oracle Web Tier from 11.1.1.3 to 11.1.1.6 Apart from managing projects other daily tasks include Managed a team for Enterprise manager cloud control(Cloudem12c) for Oracle Public Cloud that supports and facilitates end to end monitoring solutions for Oracle cloud services. Manage a global team for Cloudem administration (OEM 11g,12c) Deploy/implement OEM 12c sites from end to end Deploy agents 1000's of agents thru mass deploy Deploy/configure management plugins Troubleshoot Oracle Management server issues Troubleshoot Agent issues and make sure they are healthy and uploading all the time Create IP reports to monitor the health of targets Notification/Alerting setup for target availability issues Upgrade OMS and Agents for every new release Follow up with development on bugs and apply fixes as appropriate Maintain a test bed for testing all fixes Administration of access for users thru roles, privileges Automate EM administration thru command line interface "EMCLI" Create plans, work with team to execute the project plan in building new EM sites for Cloudem customers and administer them. Recruit, work with new team members to bring them on board in quick time Writing technical documents to help team members in executing new projects Provide technical guidance throughout the project life cycle Process development in a continual manner and provide trouble shooting assistance. 02/2005 - 11/2014 Principal systems Consultant Part of Oracle Public Cloud's Monitoring Solution team - CloudEM Operation's team. Monitoring included 20000 Database + double the number of Fusion Middleware targets + ZFS targets and making Enterprise Manager the source of truth for any monitoring and inventory storage solution in Oracle Public Cloud. The CLOUDEM Operations team supports multiple EM sites across all of the oracle fleet. This is an ever growing portfolio as Oracle is constantly adding new data centers. When a new site is added it is the job of our team to build out the new EM environments. Operations team provides the physically installed servers both exadata and exalogic and we go on to build out the Enterprise Manager site. This includes building grid and database, installing OMS & agents, configuring EM for SSL and SSO and working to set up TAS and SDI provisioning services. Each of our sites monitor SAAS (Software as a Service) and/or PAAS (Platform as a Service) environments. Projects varying from building new environments in different data centers, building disaster recovery environments, Oracle management server upgrades (new Releases), database upgrades applying critical bundle patches and updates, ensuring high availability for the customers Installation of Oracle software/databases Upgrade grid, database from 10g to 11203/11204 & 11g to 12c Apply database PSU patches, and one off patches to the environment for every possible database bugs Responsible for Tuning the Oracle Applications Database that run on the UNIX server to achieve optimal performance. Proficient Knowledge of RAC, Configuration Implemented building 20 different OEM sites in various Oracle Cloud Data Centers Deploy OMS, Upgrade OMS plugins, Applying BP on top of OMS infrastructure Implement backup and recovery procedures using RMAN for Oracle databases and test regularly in conjunction with Operations. Administer/upgrade/patch Oracle WebLogic servers. 04/2004 - 02/2005 Company Name Associate Consultant Installation of Oracle software on Linux boxes Creating tablespaces and database files based on the OFA model. Managing database security and creating and assigning appropriate roles and privileges as required by the application Administration of Oracle 10g Application Server. Performance tuning of using Explain Plan, SQL Trace, TKPROF, RDA, and STATSPACK. Applying Patches for backend Changes Monitoring Backup Schedules. Provided 24x7 on call production support Database Reorganizations to reduce fragmentations. Monitoring alert logs, trace files to check Database health and corruption. Education MCA, Madurai Kamaraj University University of Madras - RKM Vivekananda College TRAININGS AND CERTIFICTAIONS Six Sigma Green Belt - certified ITIL V3 Foundation certified Oracle DBA 10g/11g Admin Workshop I and II (OCP) Oracle WebLogic Server/Application Server 11g Administration Oracle 10g/11g RAC DBA Training Exadata and Database Machine Administration Workshop PMP - Project Management Professional Training Pursuing AWS Solution Architect - Associate certification : BSc Math BSc Math Skills go live, agile, Architect, ASM, Automate, Backup, budget, c, Change Management, Strong interpersonal skills, excellent communication, Computer Applications, client, Clients, Database Administration, DBA, databases, Database, disaster recovery, financial, inventory, IP, ITIL, Linux, People Management, Managing, access, Excel, MS Project, Windows, Middleware, Enterprise, Operating System, Operations Management, Oracle Applications, Oracle Application server, Oracle Enterprise Manager, Oracle, Oracle DBA, Oracle Database, organizational skills, People skills, Excellent presentation skills, Primavera, Process development, processes, progress, Project Management, Quick, servers, Six Sigma, Solaris, SQL, SSL, Technical support, Troubleshoot, trouble shooting, troubleshooting, HP-Unix, UNIX, upgrades, Upgrade, Visio, WebLogic, Win runner

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME823757695" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_823757695_1_536070071" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="823757695FNAM1"> </span> <span> </span> <span class="field" id="823757695LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM823757701" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT823757699" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT823757699"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823757699_1_536070078" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="823757699SKC11"> <ul> <li> Ganesh Seetharaman is a senior IT infrastructure specialist and Ganesh has just finished an international project for a client and is looking for a role specializing in the Solutions management. He has a Masters in Computer Applications (MCA) and is a seasoned technical specialist providing business infrastructure solutions, services and support, according to defined processes.</li> <li> His expertise includes,</li> <li> Project Management</li> <li> Implementation Specialist *WebLogic Server Administration</li> <li> Incident Management</li> <li> Database administration *Oracle Cloud operations</li> <li> People Management</li> <li> ITIL Service Management</li> <li> Oracle Enterprise Manager</li> <li> Operations Management</li> <li> Change Management *AWS</li> <li> Process capability</li> <li> Technical support for 24X7 systems</li> <li> Database Administration: Exadata X5-2, X4-2, X3-2, Oracle Database 10g/11g</li> <li> Middleware Administration: Oracle WebLogic Server 10.3.6, 10.3.5, Oracle Application server, Oracle Management Server, Primavera</li> <li> Operating System: Linux, HP-Unix, Solaris, Windows</li> <li> Database Tools: EM, RAC, RMAN, Data Guard, AWR/ADDM, TKPROF, SQLDeveloper</li> <li> Other tools: Excel, MS Project, Visio, F5 Bigip, Global Traffic Manager</li> <li> Testing tools: Win runner, Quick test pro</li> </ul> </td> <td class="field twocol_2" id="823757699SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL823758111" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR823757697" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR823757697"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823757697_1_536070073" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="823757697JSTD1"> 07/2016</span> <span class="jobdates" format="%m/%Y" id="823757697EDDT1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823757697COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="823757697JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="823757697JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="823757697JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="823757697JDES1" itemprop="description"> <ul> <li> Collaborate with Clients, customers to ensure successful implementations which includes.</li> <li> Implement OEM 12c setup, Apply BP, Plugins, performance monitoring, notification set up.</li> <li> Install/upgrade/patch Oracle Database, performance tuning.</li> <li> Install/upgrade/patch Oracle WebLogic servers, deploy applications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823757697_2_536070074" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="823757697JSTD2"> 12/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="823757697EDDT2"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823757697COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="823757697JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="823757697JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="823757697JTIT2"> Project Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="823757697JDES2" itemprop="description"> <ul> <li> Led teams across broad technical, financial and business disciplines.</li> <li> Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.</li> <li> Mitigated risk factors through careful analysis of financial and statistical data.</li> <li> Anticipated and managed change effectively in rapidly evolving global business environments.</li> <li> Defined processes and tools best suited to each project.</li> <li> Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.</li> <li> Executed and implemented and managed multiple projects including, Upgrade database from 10g to 11203/11204 Upgrade database/Grid from 11204 to 12c Migrate database from Oracle Virtual Machines to Oracle Exadata Machines Move database from normal filesystem to ASM disk groups Apply database PSU patches, and one off patches to the environment for multiple customers.</li> <li> Building OEM from scratch to go live Upgrade Oracle WebLogic from 10.3.5 to 10.3.6 Upgrade Oracle Web Tier from 11.1.1.3 to 11.1.1.6 Apart from managing projects other daily tasks include Managed a team for Enterprise manager cloud control(Cloudem12c) for Oracle Public Cloud that supports and facilitates end to end monitoring solutions for Oracle cloud services.</li> <li> Manage a global team for Cloudem administration (OEM 11g,12c) Deploy/implement OEM 12c sites from end to end Deploy agents 1000's of agents thru mass deploy Deploy/configure management plugins Troubleshoot Oracle Management server issues Troubleshoot Agent issues and make sure they are healthy and uploading all the time Create IP reports to monitor the health of targets Notification/Alerting setup for target availability issues Upgrade OMS and Agents for every new release Follow up with development on bugs and apply fixes as appropriate Maintain a test bed for testing all fixes Administration of access for users thru roles, privileges Automate EM administration thru command line interface "EMCLI" Create plans, work with team to execute the project plan in building new EM sites for Cloudem customers and administer them.</li> <li> Recruit, work with new team members to bring them on board in quick time Writing technical documents to help team members in executing new projects Provide technical guidance throughout the project life cycle Process development in a continual manner and provide trouble shooting assistance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823757697_3_536070075" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="823757697JSTD3"> 02/2005</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="823757697EDDT3"> 11/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823757697JTIT3"> Principal systems Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="823757697JDES3" itemprop="description"> <ul> <li> Part of Oracle Public Cloud's Monitoring Solution team - CloudEM Operation's team.</li> <li> Monitoring included 20000 Database + double the number of Fusion Middleware targets + ZFS targets and making Enterprise Manager the source of truth for any monitoring and inventory storage solution in Oracle Public Cloud.</li> <li> The CLOUDEM Operations team supports multiple EM sites across all of the oracle fleet.</li> <li> This is an ever growing portfolio as Oracle is constantly adding new data centers.</li> <li> When a new site is added it is the job of our team to build out the new EM environments.</li> <li> Operations team provides the physically installed servers both exadata and exalogic and we go on to build out the Enterprise Manager site.</li> <li> This includes building grid and database, installing OMS &amp; agents, configuring EM for SSL and SSO and working to set up TAS and SDI provisioning services.</li> <li> Each of our sites monitor SAAS (Software as a Service) and/or PAAS (Platform as a Service) environments.</li> <li> Projects varying from building new environments in different data centers, building disaster recovery environments, Oracle management server upgrades (new Releases), database upgrades applying critical bundle patches and updates, ensuring high availability for the customers Installation of Oracle software/databases Upgrade grid, database from 10g to 11203/11204 &amp; 11g to 12c Apply database PSU patches, and one off patches to the environment for every possible database bugs Responsible for Tuning the Oracle Applications Database that run on the UNIX server to achieve optimal performance.</li> <li> Proficient Knowledge of RAC, Configuration Implemented building 20 different OEM sites in various Oracle Cloud Data Centers Deploy OMS, Upgrade OMS plugins, Applying BP on top of OMS infrastructure Implement backup and recovery procedures using RMAN for Oracle databases and test regularly in conjunction with Operations.</li> <li> Administer/upgrade/patch Oracle WebLogic servers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823757697_4_536070076" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="823757697JSTD4"> 04/2004</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="823757697EDDT4"> 02/2005</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823757697COMP4" itemprop="name"> Company Name</span> <span class="joblocationjobcity" id="823757697JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="823757697JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="823757697JTIT4"> Associate Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="823757697JDES4" itemprop="description"> <ul> <li> Installation of Oracle software on Linux boxes Creating tablespaces and database files based on the OFA model.</li> <li> Managing database security and creating and assigning appropriate roles and privileges as required by the application Administration of Oracle 10g Application Server.</li> <li> Performance tuning of using Explain Plan, SQL Trace, TKPROF, RDA, and STATSPACK.</li> <li> Applying Patches for backend Changes Monitoring Backup Schedules.</li> <li> Provided 24x7 on call production support Database Reorganizations to reduce fragmentations.</li> <li> Monitoring alert logs, trace files to check Database health and corruption.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC823757698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC823757698"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823757698_1_536070077" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823757698GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="823757698SCHO1" itemprop="name"> MCA, Madurai Kamaraj University University of Madras - RKM Vivekananda College</span> <span class="joblocation jobcity" id="823757698SCIT1"> </span> <span class="joblocation jobstate" id="823757698SSTA1"> </span> <span class="joblocation jobstate" id="823757698SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="823757698DGRE1" itemprop="name"> TRAININGS AND CERTIFICTAIONS Six Sigma Green Belt - certified ITIL V3 Foundation certified Oracle DBA 10g/11g Admin Workshop I and II (OCP) Oracle WebLogic Server/Application Server 11g Administration Oracle 10g/11g RAC DBA Training Exadata and Database Machine Administration Workshop PMP - Project Management Professional Training Pursuing AWS Solution Architect - Associate certification </span> <span> : </span> <span class="programline" id="823757698STUY1"> BSc Math</span> </span> <span class="paddedline"> <span class="field" id="823757698FRFM1"> BSc Math</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL823757700" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL823757700"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823757700_1_536070079" style="padding-top:0px;"> <div class="field singlecolumn" id="823757700FRFM1"> go live, agile, Architect, ASM, Automate, Backup, budget, c, Change Management, Strong interpersonal skills, excellent communication, Computer Applications, client, Clients, Database Administration, DBA, databases, Database, disaster recovery, financial, inventory, IP, ITIL, Linux, People Management, Managing, access, Excel, MS Project, Windows, Middleware, Enterprise, Operating System, Operations Management, Oracle Applications, Oracle Application server, Oracle Enterprise Manager, Oracle, Oracle DBA, Oracle Database, organizational skills, People skills, Excellent presentation skills, Primavera, Process development, processes, progress, Project Management, Quick, servers, Six Sigma, Solaris, SQL, SSL, Technical support, Troubleshoot, trouble shooting, troubleshooting, HP-Unix, UNIX, upgrades, Upgrade, Visio, WebLogic, Win runner</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Substance Abuse Counselor specializing in assessments.  Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Skill Highlights Superior communication skills Therapeutic expertise Medicaid familiarity Psychiatric population familiarity Solution-focused counseling Exceptional problem solver Quality management care team member Community resources specialist Accomplishments Effectively managed caseloads of more than 30 clients at any given time.   Developed and managed hospital based medical detox program. Developed and managed 2 outpatient 822 OASAS licensed programs. Restructured existing outpatient admissions department increasing admissions by 86 %. Professional Experience Consultant January 2016 to Current Company Name － City , State Provide clinical assessment for substance abusing patients entering treatment.  Efficiently gathered information from families and social services agencies to inform development of treatment plans. Utilizing clinical guidelines, place patients at an appropriate level of care. Manage patients treatment with insurance companies and unions. Developing a resource referral center model to identify at risk patients at initial point of medical contact. Incorporated HEDIS measures to monitor patients for 1 year post discharge. Clinical Case Management Specialist January 2015 to February 2016 Company Name － City , State Collaborated closely with treatment team to appropriately coordinate client care services. Provide case management between manage care organizations, unions and referral sources for patient admission and appropriate levels of care Communicate regularly with criminal justice referral sources, clients and family members to maintain legal mandates. Obtain insurance authorizations and monitor Level Of Care for all commercially insured patients within the clinic. Correspond with MCO's to support appeal request and denial of services. Work with fiscal department to insure compliance with corporate goals. Facilitate DWI Chemical Dependency Awareness Group to assist patients with abstinence. Treatment Consultant June 2013 to June 2014 Company Name － City , State Territory Management for Long Island and New York City. Responsible for developing referral relationships with established area detoxes, outpatient clinics, hospitals and psychiatric facilities. Marketed residential treatment programs throughout the United States. Coordinated assessment, verification of patient benefits, transportation and aftercare planning upon discharge. Supported families through referrals to local treatment programs, legal supportive services and private therapists. Worked as liaison between the treating facility and all stakeholders. Regional Service Coordinator February 2011 to June 2013 Company Name － City , State Developed a New York based clinical Assessment Resource Center in Mid-Town Manhattan. The ARC provided a first point of contact for patients seeking access to treatment. Identified potential referral sources; establish referral relationships to facilitate assessments and admissions throughout the CRC Health Group/White Deer Run Northeast network. Responsible for developing and maintaining referral relationships in New York City and Long Island. Became a resource for insurance companies, EAP's, Unions, Outpatient Clinics and private therapists. Clients Served: 514 patients engaged for assessments since 2011. 208 Commercially Insured patients admitted for inpatient levels of care, 254 referred to a lower level of care and 52 lost to contact. Intake Supervisor September 2009 to February 2011 Company Name － City , State Restructured Intake/Assessment department increasing assessment s by 86%. Increased retention of clients engaged in treatment by 230% YTD 2010. Second annual increase of face to face interviews with clients and families from 196 in 2009 to 365 in 2010. Increased Intensive Outpatient Admission census from 94 in 2009 to 208 in 2010. Education and Training B.S : Community and Human Services , 2005 SUNY Empire State College － City , State Community and Human Services C.I.T.A. Certified Service Technician Computer literate - can quickly learn new software. Microsoft Office Suite, Outlook, Louts, Salesforce Electronic Medical Records South Oaks Hospital, Institute for Addictions Amityville, NY-1992 And Behavioral Studies License: New York State Licensed CASAC #6560 Internationally Certified Alcohol & Drug Counselor #116816 Key Words: Admissions, Operations, Counselor, Assessment, Case Management, Program Development, QAPI, Business Processes, EMR.(Avatar). Help Desk, Customer Service. Marketing, Sales. : Computer Hardware , 1999 Computer Career Center － City , State Skills Insurance benefits verification and authorizations, Business Processes,  Case Management, Computer literate, Counselor, criminal justice, Clients, Customer Service, Electronic Medical Records, Help Desk, insurance, legal, Marketing, access, Microsoft Office Suite, Outlook, network, assist patients, Program Development, Sales, Technician, Territory Management, transportation, treatment programs.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME821883864" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_821883864_1_534755662" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="821883864FNAM1"> </span> <span> </span> <span class="field" id="821883864LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM821883868" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM821883868"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821883868_1_534755671" style="padding-top:0px;"> <div class="field singlecolumn" id="821883868FRFM1"> Substance Abuse<span class=""> Counselor<font color="#000" style="color: rgb(0, 0, 0);"> specializing in assessments. </font> Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. </span> </div> </div> </div> <div class="section" id="SECTION_HILT821883870" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT821883870"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821883870_1_534756622" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="821883870SKC11"> <ul> <li class=""> Superior communication skills</li> <li class=""> Therapeutic expertise</li> <li class=""> Medicaid familiarity</li> <li class=""> Psychiatric population familiarity</li> </ul> </td> <td class="field twocol_2 charspace" id="821883870SKC21"> <ul> <li class=""> Solution-focused counseling</li> <li class=""> Exceptional problem solver</li> <li class=""> Quality management care team member</li> <li class=""> Community resources specialist</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM821884218" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM821884218"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821884218_1_534756761" style="padding-top:0px;"> <div class="field singlecolumn" id="821884218FRFM1"> <div> <span> Effectively managed caseloads of more than <font color="#000" style="color: rgb(0, 0, 0);"> 30</font> clients at any given time.</span>   Developed and managed hospital based medical detox program. Developed and managed 2 outpatient 822 OASAS licensed programs.</div> <div> Restructured existing outpatient admissions department increasing admissions by 86 %.</div> </div> </div> </div> <div class="section" id="SECTION_EXPR821883866" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR821883866"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821883866_1_534755664" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="821883866JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="821883866JSTD1"> January 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="821883866EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="821883866COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="821883866JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883866JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="821883866JDES1" itemprop="description"> <ul> <li> <span class=""> Provide clinical assessment for substance abusing patients entering treatment. </span> </li> <li> <span class=""> Efficiently gathered information from families and social services agencies to inform development of treatment plans. </span> </li> <li> Utilizing clinical guidelines, place patients at an appropriate level of care. Manage patients treatment with insurance companies and unions. Developing a resource referral center model to identify at risk patients at initial point of medical contact. Incorporated HEDIS measures to monitor patients for 1 year post discharge.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_821883866_2_534755665" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="821883866JTIT2"> Clinical Case Management Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="821883866JSTD2"> January 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="821883866EDDT2"> February 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="821883866COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="821883866JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883866JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="821883866JDES2" itemprop="description"> <ul> <li> <span class=""> Collaborated closely with treatment team to appropriately coordinate client care services. </span> </li> <li> Provide case management between manage care organizations, unions and referral sources for patient admission and appropriate levels of care Communicate regularly with criminal justice referral sources, clients and family members to maintain legal mandates.</li> <li> Obtain insurance authorizations and monitor Level Of Care for all commercially insured patients within the clinic.</li> <li> Correspond with MCO's to support appeal request and denial of services.</li> <li> Work with fiscal department to insure compliance with corporate goals.</li> <li> Facilitate DWI Chemical Dependency Awareness Group to assist patients with abstinence.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_821883866_3_534755666" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="821883866JTIT3"> Treatment Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="821883866JSTD3"> June 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="821883866EDDT3"> June 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="821883866COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="821883866JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883866JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="821883866JDES3" itemprop="description"> <ul> <li> Territory Management for Long Island and New York City.</li> <li> Responsible for developing referral relationships with established area detoxes, outpatient clinics, hospitals and psychiatric facilities.</li> <li> Marketed residential treatment programs throughout the United States.</li> <li> Coordinated assessment, verification of patient benefits, transportation and aftercare planning upon discharge.</li> <li> Supported families through referrals to local treatment programs, legal supportive services and private therapists.</li> <li> Worked as liaison between the treating facility and all stakeholders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_821883866_4_534755667" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="821883866JTIT4"> Regional Service Coordinator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="821883866JSTD4"> February 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="821883866EDDT4"> June 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="821883866COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="821883866JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883866JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="821883866JDES4" itemprop="description"> <ul> <li> Developed a New York based clinical Assessment Resource Center in Mid-Town Manhattan.</li> <li> The ARC provided a first point of contact for patients seeking access to treatment.</li> <li> Identified potential referral sources; establish referral relationships to facilitate assessments and admissions throughout the CRC Health Group/White Deer Run Northeast network.</li> <li> Responsible for developing and maintaining referral relationships in New York City and Long Island.</li> <li> Became a resource for insurance companies, EAP's, Unions, Outpatient Clinics and private therapists.</li> <li> Clients Served: 514 patients engaged for assessments since 2011.</li> <li> 208 Commercially Insured patients admitted for inpatient levels of care, 254 referred to a lower level of care and 52 lost to contact.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_821883866_5_534755668" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="821883866JTIT5"> Intake Supervisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="821883866JSTD5"> September 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="821883866EDDT5"> February 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="821883866COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="821883866JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883866JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="821883866JDES5" itemprop="description"> <ul> <li> Restructured Intake/Assessment department increasing assessment s by 86%.</li> <li> Increased retention of clients engaged in treatment by 230% YTD 2010.</li> <li> Second annual increase of face to face interviews with clients and families from 196 in 2009 to 365 in 2010.</li> <li> Increased Intensive Outpatient Admission census from 94 in 2009 to 208 in 2010.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC821883867" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC821883867"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821883867_1_534755669" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="821883867DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="821883867STUY1"> Community and Human Services</span> <span> , </span> <span class="jobdates" id="821883867GRYR1"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="821883867SCHO1" itemprop="name"> SUNY Empire State College</span> <span> － </span> <span class="joblocation jobcity" id="821883867SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883867SSTA1"> State</span> <span class="joblocation jobstate" id="821883867SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="821883867FRFM1"> Community and Human Services</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_821883867_2_534755670" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="821883867DGRE2" itemprop="name"> C.I.T.A. Certified Service Technician Computer literate - can quickly learn new software. Microsoft Office Suite, Outlook, Louts, Salesforce Electronic Medical Records South Oaks Hospital, Institute for Addictions Amityville, NY-1992 And Behavioral Studies License: New York State Licensed CASAC #6560 Internationally Certified Alcohol &amp; Drug Counselor #116816 Key Words: Admissions, Operations, Counselor, Assessment, Case Management, Program Development, QAPI, Business Processes, EMR.(Avatar). Help Desk, Customer Service. Marketing, Sales. </span> <span> : </span> <span class="programline" dependency="STUY" id="821883867STUY2"> Computer Hardware</span> <span> , </span> <span class="jobdates" id="821883867GRYR2"> 1999</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="821883867SCHO2" itemprop="name"> Computer Career Center</span> <span> － </span> <span class="joblocation jobcity" id="821883867SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="821883867SSTA2"> State</span> <span class="joblocation jobstate" id="821883867SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="821883867FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL821883869" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL821883869"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_821883869_1_534755672" style="padding-top:0px;"> <div class="field singlecolumn" id="821883869FRFM1"> Insurance benefits verification and authorizations, Business Processes,  Case Management, Computer literate, Counselor, criminal justice, Clients, Customer Service, Electronic Medical Records, Help Desk, insurance, legal, Marketing, access, Microsoft Office Suite, Outlook, network, assist patients, Program Development, Sales, Technician, Territory Management, transportation, treatment programs.</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Career Overview Network administration veteran with extensive experience building, improving, supporting and architecting ASP-type infrastructures. Qualifications Windows Server 2000-2012, Active Directory, Windows Desktop O.S. 7 - 10, Exchange Server 2010-2013/VMWare vSphere (ESXI), Amazon Web Services, EC2, S3, CloudFront, Glacier, RDS, MySQL, MS SQL, Linux Centos 6, Apple IOS, SonicWall, Office365 Software: MS Office, RDP, Putty, SuccessWare21 Accomplishments CERTIFICATIONS:. Work Experience 01/2001 to 01/2015 IT Consultant Company Name Implemented and managed IT infrastructure Designed and managed Windows Active Directory Network (Windows NT 4.0, Windows 2000 - 2012 servers); Managed MS Exchange, MS SQL, SuccessWare21, Symantec Backup Exec, Kaspersky Virus Protection servers, and Sonic Firewalls; Managed and supported Tadiran PBX, AEONIX Contact Center, and CSI (VO) Call Accounting servers; Developed and implemented secure remote access solution for sales consultants and field service technicians; Provided hardware and application support for in-house and field service personnel; Installed, and troubleshoot applications and services on Windows and IOS devices; Network Design and Installation (Windows Networking, Active Directory) Hardware/Software Installation and Configuration Remote Access Solutions, including secure Wireless technologies Email § Database Development Services Performance Monitoring and Tuning Server Sizing and Capacity Planning Disaster Recovery and Business Contingency Planning Vendor liaison and product selection 24x7 network & application monitoring § Comprehensive network support agreements. 01/1998 to 01/2001 Sr. Systems Engineer/Project Manager Company Name 01/1996 to 01/1997 Network Analyst/Director of Operations City , State Member of global systems integration team. Provided field service functions in the maintenance, installation, and deployment of networking and document management solutions for law firms and various other clients in the South Eastern United States. Responsibilities include project management of server and network installations, upgrades, and conversions, daily monitoring and troubleshooting of servers and networks, Citrix Metaframe 1.8, Citrix Metaframe XP, Citrix Nfuse, and 24 hour on call support. Researched and defined client/server security architecture and provided technical leadership and coordination for the planning and deployment of Citrix solutions. Techmatics, In., Next Century Integration Develop and provide WAN and LAN solutions for various clients in Windows NT 3.51, NT 4.0, WFW, and Windows 95 environments. Including, Install and configure Internet access, remote access, system redundancy solutions that included all levels of RAID, and server mirroring technologies. Promoted to Director of Operations in December 1996, Washington Region: Supervised five employees: Successfully managed various projects in implementing client/server and Internet solutions for various clients. 01/1992 to 01/1996 Technical Analyst Company Name Responsible for the installation, maintenance and operation of all computer related hardware and software. Work with Technology Supervisor and Personnel Supervisor to maintain consistency with regard to word processing procedures among secretarial and word processing personnel and assist with ongoing training in new procedures. Support all inter-office telecommunications, electronic mail and Internet services. Serve as the System Administrator to Windows NT LAN supporting 150 users. Administer SQL Server and PCDocs databases. Coordinate with other firm offices regarding telecommunications procedures, and implementation of new technologies. Interact with vendors in acquisition of new software and hardware. Member of Morrison & Foerster Networking Taskforce: Provided feasibility study that preceded implementing client/server technology into the Morrison & Foerster environment. This included costs analysis as well as operation, and management evaluations of NetWare, Banyon Vines, Pathworks and Windows NT; Assisted in the implementation of client/server technology in nationwide offices: System integration and conversion from VAX/VMS, Decnet, 56KB to Windows NT, TCP/IP, Frame Relay Network. Education and Training AWS Certified Solutions Architect - Associate Level. January, 2016 UNITEK MCSE BOOTCAMP City , State February 2000 Microsoft Certified Professional, Microsoft Certified System Administrator. November, 2003 Interwoven Technologies, Inc. (formally iManage) Chicago, Illinois - iManage Certified System Engineer Computer Learning Center － City , State January 1988 Diploma : Computer Operations Computer Operations Degree Henderson County Junior College － City , State May 1985 Associates : Science, Business Science, Business Certifications AWS Certified Solutions Architect - Associate Level Microsoft Certified Professional (MCP) Microsoft Certified System Administrator (MCSA) Citrix Certified Administrator (CCA), Certified iManage System Engineer (ICSE) Skills Accounting, Active Directory, Apple, Architect, Backup Exec, Capacity Planning, Citrix, CCA, Citrix Certified Administrator, Citrix Metaframe, Citrix Metaframe 1.8, client/server, Hardware, conversion, clients, databases, Database Development, Decnet, Disaster Recovery, document management, electronic mail, Email, Engineer, feasibility study, Firewalls, Frame Relay, Internet services, Internet access, LAN, leadership, law, Linux, Director, Access, Microsoft Certified Professional, MCP, Microsoft Certified, MCSE, Exchange Server, MS Exchange, Windows Networking, MS Office, Office, Windows, Windows 2000, 2000, Windows 95, Windows NT, Windows NT 4.0, NT 4.0, MySQL, Network Design and Installation, network support, Network, Networking, networks, Next, NetWare, Operating Systems, Pathworks, PBX, Personnel, project management, RAID, sales, secretarial, servers, Software Installation, MS SQL, SQL Server, Supervisor, Symantec, System Administrator, systems integration, System integration, TCP/IP, telecommunications, troubleshoot, troubleshooting, upgrades, VAX/VMS, WAN, Windows NT 3.51, Windows Server, word processing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME816505828" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_816505828_1_530942793" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="816505828FNAM1"> </span> <span> </span> <span class="field" id="816505828LNAM1"> IT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM816505836" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM816505836"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505836_1_530944229" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="816505836FRFM1"> <span class=""> Network administration veteran with extensive experience building, improving, supporting and architecting ASP-type infrastructures. </span> </div> </div> </div> <div class="section" id="SECTION_HILT816505834" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT816505834"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505834_1_530942806" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="816505834SKC11"> Windows Server 2000-2012, Active Directory, Windows Desktop O.S. 7 - 10, Exchange Server 2010-2013/VMWare vSphere (ESXI), Amazon Web Services, EC2, S3, CloudFront, Glacier, RDS, MySQL, MS SQL, Linux Centos 6, Apple IOS, SonicWall, Office365 Software: MS Office, RDP, Putty, SuccessWare21</td> <td class="field twocol_2" id="816505834SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL816506250" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM816505831" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM816505831"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505831_1_530942799" style="padding-top:0px;"> <div class="field singlecolumn" id="816505831FRFM1"> <ul> <li> CERTIFICATIONS:.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR816505830" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR816505830"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505830_1_530942795" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816505830JSTD1"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816505830EDDT1"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816505830JTIT1"> IT Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816505830COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="816505830JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="816505830JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="816505830JDES1" itemprop="description"> <ul> <li> Implemented and managed IT infrastructure Designed and managed Windows Active Directory Network (Windows NT 4.0, Windows 2000 - 2012 servers); Managed MS Exchange, MS SQL, SuccessWare21, Symantec Backup Exec, Kaspersky Virus Protection servers, and Sonic Firewalls; Managed and supported Tadiran PBX, AEONIX Contact Center, and CSI (VO) Call Accounting servers; Developed and implemented secure remote access solution for sales consultants and field service technicians; Provided hardware and application support for in-house and field service personnel; Installed, and troubleshoot applications and services on Windows and IOS devices; Network Design and Installation (Windows Networking, Active Directory) Hardware/Software Installation and Configuration Remote Access Solutions, including secure Wireless technologies Email § Database Development Services Performance Monitoring and Tuning Server Sizing and Capacity Planning Disaster Recovery and Business Contingency Planning Vendor liaison and product selection 24x7 network &amp; application monitoring § Comprehensive network support agreements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505830_2_530942796" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816505830JSTD2"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816505830EDDT2"> 01/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816505830JTIT2"> Sr. Systems Engineer/Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816505830COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="816505830JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="816505830JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="816505830JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505830_3_530942797" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816505830JSTD3"> 01/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816505830EDDT3"> 01/1997</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816505830JTIT3"> Network Analyst/Director of Operations</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816505830COMP3" itemprop="name"> </span> <span class="joblocation jobcity" id="816505830JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="816505830JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="816505830JDES3" itemprop="description"> <ul> <li> Member of global systems integration team.</li> <li> Provided field service functions in the maintenance, installation, and deployment of networking and document management solutions for law firms and various other clients in the South Eastern United States.</li> <li> Responsibilities include project management of server and network installations, upgrades, and conversions, daily monitoring and troubleshooting of servers and networks, Citrix Metaframe 1.8, Citrix Metaframe XP, Citrix Nfuse, and 24 hour on call support.</li> <li> Researched and defined client/server security architecture and provided technical leadership and coordination for the planning and deployment of Citrix solutions.</li> <li> Techmatics, In., Next Century Integration Develop and provide WAN and LAN solutions for various clients in Windows NT 3.51, NT 4.0, WFW, and Windows 95 environments.</li> <li> Including, Install and configure Internet access, remote access, system redundancy solutions that included all levels of RAID, and server mirroring technologies.</li> <li> Promoted to Director of Operations in December 1996, Washington Region: Supervised five employees: Successfully managed various projects in implementing client/server and Internet solutions for various clients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505830_4_530942798" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816505830JSTD4"> 01/1992</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816505830EDDT4"> 01/1996</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816505830JTIT4"> Technical Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816505830COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="816505830JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="816505830JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="816505830JDES4" itemprop="description"> <ul> <li> Responsible for the installation, maintenance and operation of all computer related hardware and software.</li> <li> Work with Technology Supervisor and Personnel Supervisor to maintain consistency with regard to word processing procedures among secretarial and word processing personnel and assist with ongoing training in new procedures.</li> <li> Support all inter-office telecommunications, electronic mail and Internet services.</li> <li> Serve as the System Administrator to Windows NT LAN supporting 150 users.</li> <li> Administer SQL Server and PCDocs databases.</li> <li> Coordinate with other firm offices regarding telecommunications procedures, and implementation of new technologies.</li> <li> Interact with vendors in acquisition of new software and hardware.</li> <li> Member of Morrison &amp; Foerster Networking Taskforce: Provided feasibility study that preceded implementing client/server technology into the Morrison &amp; Foerster environment.</li> <li> This included costs analysis as well as operation, and management evaluations of NetWare, Banyon Vines, Pathworks and Windows NT; Assisted in the implementation of client/server technology in nationwide offices: System integration and conversion from VAX/VMS, Decnet, 56KB to Windows NT, TCP/IP, Frame Relay Network.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC816505832" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC816505832"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505832_1_530942800" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816505832GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816505832DGRE1" itemprop="name"> AWS Certified Solutions Architect - Associate Level. January, 2016 UNITEK MCSE BOOTCAMP</span> <span class="programline" id="816505832STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="816505832SCHO1" itemprop="name"> </span> <span class="joblocation jobcity" id="816505832SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="816505832SSTA1"> State</span> <span class="joblocation jobstate" id="816505832SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="816505832FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505832_2_530942801" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816505832GRYR2"> February 2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816505832DGRE2" itemprop="name"> Microsoft Certified Professional, Microsoft Certified System Administrator. November, 2003 Interwoven Technologies, Inc. (formally iManage) Chicago, Illinois - iManage Certified System Engineer</span> <span class="programline" id="816505832STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="816505832SCHO2" itemprop="name"> Computer Learning Center</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="816505832SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="816505832SSTA2"> State</span> <span class="joblocation jobstate" id="816505832SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="816505832FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505832_3_530942802" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816505832GRYR3"> January 1988</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816505832DGRE3" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="816505832STUY3"> Computer Operations</span> </span> <span class="paddedline"> <span class="field" id="816505832FRFM3"> Computer Operations</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505832_4_530942803" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816505832GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816505832DGRE4" itemprop="name"> Degree</span> <span class="programline" id="816505832STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="816505832SCHO4" itemprop="name"> Henderson County Junior College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="816505832SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="816505832SSTA4"> State</span> <span class="joblocation jobstate" id="816505832SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="816505832FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816505832_5_530942804" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816505832GRYR5"> May 1985</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816505832DGRE5" itemprop="name"> Associates</span> <span> : </span> <span class="programline" id="816505832STUY5"> Science, Business</span> </span> <span class="paddedline"> <span class="field" id="816505832FRFM5"> Science, Business</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT816505833" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT816505833"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505833_1_530942805" style="padding-top:0px;"> <div class="field singlecolumn" id="816505833FRFM1"> AWS Certified Solutions Architect - Associate Level Microsoft Certified Professional (MCP) Microsoft Certified System Administrator (MCSA) Citrix Certified Administrator (CCA), Certified iManage System Engineer (ICSE) </div> </div> </div> <div class="section" id="SECTION_SKLL816505835" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL816505835"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816505835_1_530942807" style="padding-top:0px;"> <div class="field singlecolumn" id="816505835FRFM1"> Accounting, Active Directory, Apple, Architect, Backup Exec, Capacity Planning, Citrix, CCA, Citrix Certified Administrator, Citrix Metaframe, Citrix Metaframe 1.8, client/server, Hardware, conversion, clients, databases, Database Development, Decnet, Disaster Recovery, document management, electronic mail, Email, Engineer, feasibility study, Firewalls, Frame Relay, Internet services, Internet access, LAN, leadership, law, Linux, Director, Access, Microsoft Certified Professional, MCP, Microsoft Certified, MCSE, Exchange Server, MS Exchange, Windows Networking, MS Office, Office, Windows, Windows 2000, 2000, Windows 95, Windows NT, Windows NT 4.0, NT 4.0, MySQL, Network Design and Installation, network support, Network, Networking, networks, Next, NetWare, Operating Systems, Pathworks, PBX, Personnel, project management, RAID, sales, secretarial, servers, Software Installation, MS SQL, SQL Server, Supervisor, Symantec, System Administrator, systems integration, System integration, TCP/IP, telecommunications, troubleshoot, troubleshooting, upgrades, VAX/VMS, WAN, Windows NT 3.51, Windows Server, word processing</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Profile Highly motivated and self-driven Systems Analyst with vast experience in various environments and technologies in support of multiple departments across the enterprise. Expertise in Software Development Lifecycle (SDLC) and Computer Systems Validation (CSV). Looking for an opportunity to apply and develop strong analytical skills and problem solving techniques. Qualifications Documentum DCM and Documentum D2, MS Access, VBA, C, C++, some HTML, Assembly language programming. Project leadership, strong technical skills, analytical skills, problem-solving skills, organizational skills and communication skills Systems analyst, general application support, software development, data communications, System administration Expertise in SDLC on small to large projects Proficient in SDLC and Computer Systems Validation Requirements and Documentation Experience Consultant January 1999 to November 2015 Company Name － City , State Provides consultant expertise in various roles supporting McNeil Consumer Healthcare including but not limited to the following applications: shop floor application, document management application, timekeeper application, business process applications. Knowledgeable in the SDLC process and GxP, SOX compliant applications. Most supported applications have been FDA validated applications requiring significant Computer System Validation experience. Project Leadership roles in several projects including application upgrades. Provides support to a GxP compliant document management application based on Documentum D2 as well as older Documentum DCM environments. Support includes detailed analysis of issues including document transformation, printing issues, reporting and general user troubleshooting. Providing Level 2 Production Application support, attend to user requests through ITSM and emails Monitoring the Support Mailbox during the Support hours Generating Scheduled and Adhoc Reports for Users Daily Consistency Checks to ensure proper functioning of the servers, services and Documentum jobs and other related activities Bug fixing in the application supported that may require Change Requests Providing solutions to minor Enhancements in the Application that requires Change Requests Responsible for Doing Root cause analysis for recurring issues. Escalating to Level 3 Support/ application Core Team where issue is out of scope of Level 2. Follow up with different support groups like Windows Team, DBA Team as and when needed Monitoring the Validation Environment to ensure proper functioning. Monitoring the Training Environment to ensure User Training can run smoothly. Provides support to SOX compliant payroll application which tracks the hourly wage employees times and reports into the J&J corporate system. Provides support to multiple Microsoft Access database and applications. Prior support including designing, developing and testing VBA code in the databases and Excel spreadsheets. Provided support to FDA-validated manufacturing application that aided the shop floor in reporting activities involved in the manufacturing process as well as creating, managing and reporting on non-conformances. Involved in various roles and projects to support IT rollouts and upgrades of the Windows operating system. Consultant January 1990 to January 1999 Company Name Provided consultant expertise to customers in various roles and expertise including but not limited to the following responsibilities: Provided design, development, testing and support for Client/server messaging application to provide the communication between VAX and IBM systems for a large steel company. Provided design, development, testing and support for and electronic batch record application within a large team consisting of consultants and customer. Provided relational database expertise on multiple projects for various applications and technologies. Provided training for several Digital products to customers. Provided system administration support to several customers. Systems Programmer January 1985 to January 1990 Company Name － City , State Designed, developed, tested and supported a real-time client/server application to provide messaging. communications from a VAX/VMS application to an IBM application. The application tracked the movement if trains. and locations. The application was originally written in assembly language and later converted to C. Provided general system and network administration support. Education M.S : Computer Science Data Communications , 1996 Villanova University － City , State Computer Science Data Communications B.A : Computer Science , 1985 LaSalle University － City , State Computer Science Skills analytical skills, Assembly language, C, C++, Client/server, communication skills, consultant, Data communications, database and applications, DBA, databases, designing, document management, Documentation, Documentum, some HTML, IBM, managing, manufacturing process, messaging, Microsoft Access, MS Access, Excel spreadsheets, Windows operating system, Windows, Windows 2000, Windows XP, network administration, Operating Systems, organizational skills, payroll, programming, Project Leadership, real-time, relational database, reporting, SDLC, servers, System administration, User Training, troubleshooting, upgrades, Validation, VAX, VAX/VMS, Vista, VBA, Windows Server, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME698216387" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_698216387_1_452833021" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="698216387FNAM1"> </span> <span> </span> <span class="field" id="698216387LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM698216389" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM698216389"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_698216389_1_452869431" style="padding-top:0px;"> <div class="field singlecolumn" id="698216389FRFM1"> <p align="LEFT"> Highly motivated and self-driven Systems Analyst with vast experience in various environments and technologies in support of multiple departments across the enterprise. Expertise in Software Development Lifecycle (SDLC) and Computer Systems Validation (CSV). Looking for an opportunity to apply and develop strong analytical skills and problem solving techniques.</p> </div> </div> </div> <div class="section" id="SECTION_HILT698216390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT698216390"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_698216390_1_452833028" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="698216390SKC11"> <ul> <li> Documentum DCM and Documentum D2, MS Access, VBA, C, C++, some HTML, Assembly language programming.</li> <li> Project leadership, strong technical skills, analytical skills, problem-solving skills, organizational skills and communication skills</li> <li> Systems analyst, general application support, software development, data communications, System administration</li> </ul> </td> <td class="field twocol_2 charspace" id="698216390SKC21"> <ul> <li> Expertise in SDLC on small to large projects</li> <li> Proficient in SDLC and Computer Systems Validation Requirements and Documentation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM698217111" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR698216391" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR698216391"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_698216391_1_452833023" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="698216391JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="698216391JSTD1"> January 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="698216391EDDT1"> November 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="698216391COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="698216391JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="698216391JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="698216391JDES1" itemprop="description"> <ul> <li> Provides consultant expertise in various roles supporting McNeil Consumer Healthcare including but not limited to the following applications: shop floor application, document management application, timekeeper application, business process applications.</li> <li> Knowledgeable in the SDLC process and GxP, SOX compliant applications.</li> <li> Most supported applications have been FDA validated applications requiring significant Computer System Validation experience.</li> <li> Project Leadership roles in several projects including application upgrades.</li> <li> Provides support to a GxP compliant document management application based on Documentum D2 as well as older Documentum DCM environments.</li> <li> Support includes detailed analysis of issues including document transformation, printing issues, reporting and general user troubleshooting.</li> <li> Providing Level 2 Production Application support, attend to user requests through ITSM and emails Monitoring the Support Mailbox during the Support hours Generating Scheduled and Adhoc Reports for Users Daily Consistency Checks to ensure proper functioning of the servers, services and Documentum jobs and other related activities Bug fixing in the application supported that may require Change Requests Providing solutions to minor Enhancements in the Application that requires Change Requests Responsible for Doing Root cause analysis for recurring issues.</li> <li> Escalating to Level 3 Support/ application Core Team where issue is out of scope of Level 2.</li> <li> Follow up with different support groups like Windows Team, DBA Team as and when needed Monitoring the Validation Environment to ensure proper functioning.</li> <li> Monitoring the Training Environment to ensure User Training can run smoothly.</li> <li> Provides support to SOX compliant payroll application which tracks the hourly wage employees times and reports into the J&amp;J corporate system.</li> <li> Provides support to multiple Microsoft Access database and applications.</li> <li> Prior support including designing, developing and testing VBA code in the databases and Excel spreadsheets.</li> <li> Provided support to FDA-validated manufacturing application that aided the shop floor in reporting activities involved in the manufacturing process as well as creating, managing and reporting on non-conformances.</li> <li> Involved in various roles and projects to support IT rollouts and upgrades of the Windows operating system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_698216391_2_452833024" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="698216391JTIT2"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="698216391JSTD2"> January 1990</span> <span> to </span> <span class="jobdates" format="%B %Y" id="698216391EDDT2"> January 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="698216391COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="698216391JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="698216391JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="698216391JDES2" itemprop="description"> <ul> <li> Provided consultant expertise to customers in various roles and expertise including but not limited to the following responsibilities: Provided design, development, testing and support for Client/server messaging application to provide the communication between VAX and IBM systems for a large steel company.</li> <li> Provided design, development, testing and support for and electronic batch record application within a large team consisting of consultants and customer.</li> <li> Provided relational database expertise on multiple projects for various applications and technologies.</li> <li> Provided training for several Digital products to customers.</li> <li> Provided system administration support to several customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_698216391_3_452833025" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="698216391JTIT3"> Systems Programmer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="698216391JSTD3"> January 1985</span> <span> to </span> <span class="jobdates" format="%B %Y" id="698216391EDDT3"> January 1990</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="698216391COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="698216391JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="698216391JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="698216391JDES3" itemprop="description"> <ul> <li> Designed, developed, tested and supported a real-time client/server application to provide messaging.</li> <li> communications from a VAX/VMS application to an IBM application.</li> <li> The application tracked the movement if trains.</li> <li> and locations.</li> <li> The application was originally written in assembly language and later converted to C.</li> <li> Provided general system and network administration support.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC698216392" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC698216392"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_698216392_1_452833026" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="698216392DGRE1" itemprop="name"> M.S</span> <span> : </span> <span class="programline" dependency="STUY" id="698216392STUY1"> Computer Science Data Communications</span> <span> , </span> <span class="jobdates" id="698216392GRYR1"> 1996</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="698216392SCHO1" itemprop="name"> Villanova University</span> <span> － </span> <span class="joblocation jobcity" id="698216392SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="698216392SSTA1"> State</span> <span class="joblocation jobstate" id="698216392SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="698216392FRFM1"> Computer Science Data Communications</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_698216392_2_452833027" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="698216392DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="698216392STUY2"> Computer Science</span> <span> , </span> <span class="jobdates" id="698216392GRYR2"> 1985</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="698216392SCHO2" itemprop="name"> LaSalle University</span> <span> － </span> <span class="joblocation jobcity" id="698216392SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="698216392SSTA2"> State</span> <span class="joblocation jobstate" id="698216392SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="698216392FRFM2"> Computer Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL698216393" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL698216394" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL698216394"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_698216394_1_452833029" style="padding-top:0px;"> <div class="field singlecolumn" id="698216394FRFM1"> <p align="LEFT"> analytical skills, Assembly language, C, C++, Client/server, communication skills, consultant, Data communications, database and applications, DBA, databases, designing, document management, Documentation, Documentum, some HTML, IBM, managing, manufacturing process, messaging, Microsoft Access, MS Access, Excel spreadsheets, Windows operating system, Windows, Windows 2000, Windows XP, network administration, Operating Systems, organizational skills, payroll, programming, Project Leadership, real-time, relational database, reporting, SDLC, servers, System administration, User Training, troubleshooting, upgrades, Validation, VAX, VAX/VMS, Vista, VBA, Windows Server, written</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Focus To obtain a position in the area of SAP Consulting, utilizing my skills, academic background and past work experience, thus encouraging career advancement with growth of the organization. SYNOPSIS SYNOPSIS 7 years of professional experience with 5 yrs of experience as an SAP Consultant and 2 yrs in Banking and Financial Analysis Working with Infosys Limited, Sunnyvale, CA, USA as a SAP Consultant - SAP FI/CO since Oct 2010 Have been involved in 5 project implementations across various areas in the SAP FI/CO module Prior work experience includes 2 years domain experience in Banking and Financial analysis at Yes Bank Ltd. India, Goldman Sachs, India and Ocwen Financials, India Working in California, USA (since Oct 2012) on a H1B Work Permit Experience Consultant 10/2010 to Current Company Name City , State 5 Yrs) Client: Is a leading American multinational corporation headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, mobile devices, computer software, online services and personal computers. Roles and Responsibilities: Working as a Functional Consultant in the SAP FI/CO Module for the client. Involved in 5 Project Implementations in the FI/CO Module and presently working as the Module Lead of a 40 member Global FI/CO Support and Maintenance Team. The typical role as the Functional Consultant in each project broadly involved Requirement Gathering, Preparation of the Design Document, carrying out the configurations and coordination with the ABAP resources, Integration Testing, End User Training and Documentation, Cut Over, Go-live and Post Implementation Support and Production Support Handover. Project Overview: Payment Consolidation System, a vendor payment automation system which involves multiple customized tools leveraging existing SAP Functionality to enable to automation of a unique and complex business process involving payments to multiple vendors in addition to transmitting key information to frontend systems. SAP FI-CA (RMCA): Implementation of the FI-CA (RMCA) module implemented by the client for a specific business line involving mass business transactions. Have been involved in configuration of the system along with integration with the Core SAP Module and other downstream reporting systems (SAP BW / EDW) Revenue Recognition, a process involving customization of existing SAP Functionality to enable calculation and recognition of deferred revenue through creation of relevant Subscription or Service Oriented Contracts, enabling distinct calculations for each of the elaborate mix of product offerings. Journal Voucher Workflow, a web based utility which enables manual postings of various Accounting Postings Types, enabled with all SAP validations and customized features in addition to scenario based multi level approvals Balance Sheet Reconciliation, a web based utility which helps business users perform period reconciliation of balance sheet accounts to meet internal and statutory requirements after fiscal close. Production Support and Maintenance, supporting and maintaining the complete SAP FI/CO Landscape. The scope of work involves but is not limited to key functionalities implemented such as General Ledger, AR/AP, Automatic Payment Program (F110), Asset Accounting, AB-COPA, Special Purpose Ledger, Revenue Recognition, Taxes on Sales / Purchases, Vertex, Treasury, EBS, Collections and Dispute Management, FI-CA (RM-CA), Invoice Cockpit, Lockbox, in addition to various customized utilities and applications. Module lead of a 40 member Global FI/CO Support and Maintenance Team Co-ordinating with client for providing acceptable solutions to problems, queries raised by client within predefined stringent time limit and providing solution to users. Corrections and Enhancements made to the configuration settings for different company codes as per the business requirements Involved in Month End , Quarter End and Year End Close acivities which involve monitoring of system and resolving any close critical issues. Involved in SAP Support Packs and Enhancement Packs implementations Customizing and configuration of various areas of IMG activities including: General Ledger master records, Account receivable/ Accounts Payable, Withholding Tax, House banks, Taxes on sales and purchases, Asset Accounting, Basic setting of Controlling, Cost Center and Profit Center Accounting, Internal orders, Profitability Analysis, Integration of FI with MM and SD. Creation of G/L Masters, Cash Journals, House banks and Maintaining Field Status Variant and Posting Keys. Defining Fiscal year variant, Posting periods, Tolerance groups, Document types and number ranges. Configuring Automatic Payment Program (F110). Involved in Core user & end user training and preparation of user manuals. SAP Expertise Have extensive experience in Key SAP FI/CO functionaltities such as General Ledger, AR/AP, Automatic Payment Program (F110), Asset Accounting, AB-COPA, Special Purpose Ledger etc. Have worked extensively in the FI-CA (RMCA) module implemented by the client for a specific business line involving mass business transactions. Have been involved in configuration of the system along with integration with the Core SAP Module and other downstream reporting systems (SAP BW / EDW) Worked extensivlely in the Revenue Accounting model. Enabling deferred revenue accounting for various mix of products Extensive knowlegde of customized web based tools to enable postings in SAP with additional approval route features. Have been involed in customized tools develeoped leveraging SAP HANA Functionalities Experience in niche functionalities such as Electronic Bank Statements (EBS) and Treasury Experience in various standard and customized FI Reports across functionalties and integration with other SAP modules such as SD, MM and BW Experience in reading and understanding ABAP Code. Relationship Partner 04/2010 to 10/2010 Company Name City Acquisition of Small and Medium Enterprises (SME) clients (with turnover up to INR 2500 Million). Furnish the clients with end-to-end financial solutions encompassing Financial Markets, Trade and Treasury services, Corporate Finance, Account Services and Term Loans with focus towards Working Capital Requirements (such as Cash Credit Limits, Letter of Credit, Bank Guarantee, Invoice Discounting, Over Draft Limits etc.). Analysing their financials and rating these clients on financial and non financial risk. Maintain portfolio quality by proactive account management, Monitoring of account conduct; undertake stock and unit visits etc. Analyst 11/2007 to 06/2008 Company Name City Ensuring all cash and stock transactions in the client accounts are accurate in order to minimize financial risk. Conducting in-depth analysis of exceptions in the account and timely resolution of the same. Asset level analysis of funds before the monthly or daily Net Asset Value (NAV) is published. Preparing consolidated reports for high net worth clients taking into account all the internal and external holdings. Associate 07/2006 to 07/2007 Company Name City Financial Analysis of defaulted loans and approving it for foreclosure. Initializing and coordinating foreclosure of defaulted loans. Ensuring timely completion of active foreclosures. Education Degree/Certificate Institute Year of Passing Percentage : Finance 2010 International Management Institute City GPA: GPA: 3.047 Finance GPA: 3.047 2006 Sri Bhagawan Mahaveer Jain College Senior Secondary Certificate (ICSE) Baldwin Boys' High School, Bangalore 2001 76.33% AMFI - Mutual Fund (Advisors) Module NSE's Certification in Financial Markets (NCFM) 2003 Sri Bhagawan Mahaveer Jain College DCM Shriram Consolidated Ltd. (New Delhi) Intern Bachelor of Commerce Bangalore University Higher Secondary Certificate Personal Information 21st September, 1985 Additional Information ACHIEVEMENTS & AWARDS ACHIEVEMENTS & AWARDS Received the Star Performer Award at Infosys Limited in Aug 2014, a recognition for excellenece in overall performance and client deliverables Received the MFG-SAP Champion Award at Infosys Limited in Q2 FY 2012, a specialized award to recognize excellence in the SAP Area Received Muliple Spot Awards at Infosys Limited , a recognition for excellenece in the designated Project. Consistently received the Best Rating in Performance Appraisal Cycle at Infosys Limited PERSONAL DETAILS PERSONAL DETAILS Date of Birth: 21st September, 1985 Sex: Male Skills ABAP, account management, reconciliation of balance sheet accounts, Accounting, Accounts Payable, Go-live, AP, AR, automation, Balance Sheet, Basic, Business Process, Cash Management, CA, Consultant, consumer electronics, Contracts, Corporate Finance, Credit, Client, clients, Document Management, Documentation, downstream, Estimating, features, financials, Financial, Financial Analysis, focus, Functional, funds, General Ledger, Ledger, Market, Profit, quality, reading, reporting, Requirement, Retail, Revenue Recognition, Sales, SAP BW, SAP FI, SAP, SD, Tax, Taxes, User Training, user manuals, Treasury, unique, utilities, Vertex, Workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME671754614" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_671754614_1_436729056" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="671754614FNAM1"> </span> <span> </span> <span class="field lName" id="671754614LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM671754618" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM671754618"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754618_1_436729077" style="padding-top:0px;"> <div class="field singlecolumn" id="671754618FRFM1"> To obtain a position in the area of SAP Consulting, utilizing my skills, academic background and past work experience, thus encouraging career advancement with growth of the organization. SYNOPSIS SYNOPSIS 7 years of professional experience with 5 yrs of experience as an SAP Consultant and 2 yrs in Banking and Financial Analysis Working with Infosys Limited, Sunnyvale, CA, USA as a SAP Consultant - SAP FI/CO since Oct 2010 Have been involved in 5 project implementations across various areas in the SAP FI/CO module Prior work experience includes 2 years domain experience in Banking and Financial analysis at Yes Bank Ltd. India, Goldman Sachs, India and Ocwen Financials, India Working in California, USA (since Oct 2012) on a H1B Work Permit </div> </div> </div> <div class="section" id="SECTION_HILT671754620" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR671754621" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR671754621"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754621_1_436729063" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671754621JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="671754621JSTD1"> 10/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="671754621EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671754621COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="671754621JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="671754621JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="671754621JDES1" itemprop="description"> <ul> <li> 5 Yrs) Client: Is a leading American multinational corporation headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, mobile devices, computer software, online services and personal computers.</li> <li> Roles and Responsibilities: Working as a Functional Consultant in the SAP FI/CO Module for the client.</li> <li> Involved in 5 Project Implementations in the FI/CO Module and presently working as the Module Lead of a 40 member Global FI/CO Support and Maintenance Team.</li> <li> The typical role as the Functional Consultant in each project broadly involved Requirement Gathering, Preparation of the Design Document, carrying out the configurations and coordination with the ABAP resources, Integration Testing, End User Training and Documentation, Cut Over, Go-live and Post Implementation Support and Production Support Handover.</li> <li> Project Overview: Payment Consolidation System, a vendor payment automation system which involves multiple customized tools leveraging existing SAP Functionality to enable to automation of a unique and complex business process involving payments to multiple vendors in addition to transmitting key information to frontend systems.</li> <li> SAP FI-CA (RMCA): Implementation of the FI-CA (RMCA) module implemented by the client for a specific business line involving mass business transactions.</li> <li> Have been involved in configuration of the system along with integration with the Core SAP Module and other downstream reporting systems (SAP BW / EDW) Revenue Recognition, a process involving customization of existing SAP Functionality to enable calculation and recognition of deferred revenue through creation of relevant Subscription or Service Oriented Contracts, enabling distinct calculations for each of the elaborate mix of product offerings.</li> <li> Journal Voucher Workflow, a web based utility which enables manual postings of various Accounting Postings Types, enabled with all SAP validations and customized features in addition to scenario based multi level approvals Balance Sheet Reconciliation, a web based utility which helps business users perform period reconciliation of balance sheet accounts to meet internal and statutory requirements after fiscal close.</li> <li> Production Support and Maintenance, supporting and maintaining the complete SAP FI/CO Landscape.</li> <li> The scope of work involves but is not limited to key functionalities implemented such as General Ledger, AR/AP, Automatic Payment Program (F110), Asset Accounting, AB-COPA, Special Purpose Ledger, Revenue Recognition, Taxes on Sales / Purchases, Vertex, Treasury, EBS, Collections and Dispute Management, FI-CA (RM-CA), Invoice Cockpit, Lockbox, in addition to various customized utilities and applications.</li> <li> Module lead of a 40 member Global FI/CO Support and Maintenance Team Co-ordinating with client for providing acceptable solutions to problems, queries raised by client within predefined stringent time limit and providing solution to users.</li> <li> Corrections and Enhancements made to the configuration settings for different company codes as per the business requirements Involved in Month End , Quarter End and Year End Close acivities which involve monitoring of system and resolving any close critical issues.</li> <li> Involved in SAP Support Packs and Enhancement Packs implementations Customizing and configuration of various areas of IMG activities including: General Ledger master records, Account receivable/ Accounts Payable, Withholding Tax, House banks, Taxes on sales and purchases, Asset Accounting, Basic setting of Controlling, Cost Center and Profit Center Accounting, Internal orders, Profitability Analysis, Integration of FI with MM and SD.</li> <li> Creation of G/L Masters, Cash Journals, House banks and Maintaining Field Status Variant and Posting Keys.</li> <li> Defining Fiscal year variant, Posting periods, Tolerance groups, Document types and number ranges.</li> <li> Configuring Automatic Payment Program (F110).</li> <li> Involved in Core user &amp; end user training and preparation of user manuals.</li> <li> SAP Expertise Have extensive experience in Key SAP FI/CO functionaltities such as General Ledger, AR/AP, Automatic Payment Program (F110), Asset Accounting, AB-COPA, Special Purpose Ledger etc.</li> <li> Have worked extensively in the FI-CA (RMCA) module implemented by the client for a specific business line involving mass business transactions.</li> <li> Have been involved in configuration of the system along with integration with the Core SAP Module and other downstream reporting systems (SAP BW / EDW) Worked extensivlely in the Revenue Accounting model.</li> <li> Enabling deferred revenue accounting for various mix of products Extensive knowlegde of customized web based tools to enable postings in SAP with additional approval route features.</li> <li> Have been involed in customized tools develeoped leveraging SAP HANA Functionalities Experience in niche functionalities such as Electronic Bank Statements (EBS) and Treasury Experience in various standard and customized FI Reports across functionalties and integration with other SAP modules such as SD, MM and BW Experience in reading and understanding ABAP Code.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754621_2_436729065" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671754621JTIT2"> Relationship Partner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="671754621JSTD2"> 04/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="671754621EDDT2"> 10/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671754621COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="671754621JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="671754621JSTA2" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="671754621JDES2" itemprop="description"> <ul> <li> Acquisition of Small and Medium Enterprises (SME) clients (with turnover up to INR 2500 Million).</li> <li> Furnish the clients with end-to-end financial solutions encompassing Financial Markets, Trade and Treasury services, Corporate Finance, Account Services and Term Loans with focus towards Working Capital Requirements (such as Cash Credit Limits, Letter of Credit, Bank Guarantee, Invoice Discounting, Over Draft Limits etc.).</li> <li> Analysing their financials and rating these clients on financial and non financial risk.</li> <li> Maintain portfolio quality by proactive account management, Monitoring of account conduct; undertake stock and unit visits etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754621_3_436729067" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671754621JTIT3"> Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="671754621JSTD3"> 11/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="671754621EDDT3"> 06/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671754621COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="671754621JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="671754621JSTA3" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="671754621JDES3" itemprop="description"> <ul> <li> Ensuring all cash and stock transactions in the client accounts are accurate in order to minimize financial risk.</li> <li> Conducting in-depth analysis of exceptions in the account and timely resolution of the same.</li> <li> Asset level analysis of funds before the monthly or daily Net Asset Value (NAV) is published.</li> <li> Preparing consolidated reports for high net worth clients taking into account all the internal and external holdings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754621_4_436729069" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="671754621JTIT4"> Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="671754621JSTD4"> 07/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="671754621EDDT4"> 07/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="671754621COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="671754621JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="671754621JSTA4" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="671754621JDES4" itemprop="description"> <ul> <li> Financial Analysis of defaulted loans and approving it for foreclosure.</li> <li> Initializing and coordinating foreclosure of defaulted loans.</li> <li> Ensuring timely completion of active foreclosures.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXFU673019688" style="padding-top:0px;"> </div> <div class="section" id="SECTION_WRKH673019689" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EDUC671754622" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC671754622"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754622_1_436729072" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="671754622DGRE1" itemprop="name"> Degree/Certificate Institute Year of Passing Percentage</span> <span> : </span> <span class="programline" id="671754622STUY1"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="671754622GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="671754622SCHO1" itemprop="name"> International Management Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="671754622SCIT1"> City</span> <span class="joblocation jobstate edustate" id="671754622SSTA1"> </span> <span class="joblocation eduCountry" id="671754622SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="671754622GRPA1"> GPA: 3.047</span> </span> <span class="paddedline"> <span class="field" id="671754622FRFM1"> Finance GPA: 3.047</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754622_2_436729074" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="671754622DGRE2" itemprop="name"> </span> <span class="programline" id="671754622STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="671754622GRYR2"> 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="671754622SCHO2" itemprop="name"> Sri Bhagawan Mahaveer Jain College</span> </span> <span class="paddedline"> <span class="field" id="671754622FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754622_3_436729076" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="671754622DGRE3" itemprop="name"> Senior Secondary Certificate (ICSE) Baldwin Boys' High School, Bangalore 2001 76.33% AMFI - Mutual Fund (Advisors) Module NSE's Certification in Financial Markets (NCFM) </span> <span class="programline" id="671754622STUY3"> </span> <span class="datesWrapper"> <span class="jobdates" id="671754622GRYR3"> 2003</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="671754622SCHO3" itemprop="name"> Sri Bhagawan Mahaveer Jain College</span> </span> <span class="paddedline"> <span class="field" id="671754622FRFM3"> DCM Shriram Consolidated Ltd. (New Delhi) Intern</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754622_4_436729073" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="671754622DGRE4" itemprop="name"> Bachelor of Commerce</span> <span class="programline" id="671754622STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="671754622SCHO4" itemprop="name"> Bangalore University</span> </span> <span class="paddedline"> <span class="field" id="671754622FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671754622_5_436729075" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="671754622SCHO5" itemprop="name"> Higher Secondary Certificate</span> </span> <span class="paddedline"> <span class="field" id="671754622FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL673018320" style="padding-top:0px;"> </div> <div class="section" id="SECTION_PRIN671754632" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN671754632"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754632_1_436729078" style="padding-top:0px;"> <div class="field singlecolumn" id="671754632FRFM1"> 21st September, 1985</div> </div> </div> <div class="section" id="SECTION_ADDI671754634" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI671754634"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754634_1_436729080" style="padding-top:0px;"> <div class="field singlecolumn" id="671754634FRFM1"> <ul> <li> ACHIEVEMENTS &amp; AWARDS ACHIEVEMENTS &amp; AWARDS Received the Star Performer Award at Infosys Limited in Aug 2014, a recognition for excellenece in overall performance and client deliverables Received the MFG-SAP Champion Award at Infosys Limited in Q2 FY 2012, a specialized award to recognize excellence in the SAP Area Received Muliple Spot Awards at Infosys Limited , a recognition for excellenece in the designated Project. Consistently received the Best Rating in Performance Appraisal Cycle at Infosys Limited PERSONAL DETAILS PERSONAL DETAILS Date of Birth: 21st September, 1985 Sex: Male </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL671754633" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL671754633"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671754633_1_436729079" style="padding-top:0px;"> <div class="field singlecolumn" id="671754633FRFM1"> ABAP, account management, reconciliation of balance sheet accounts, Accounting, Accounts Payable, Go-live, AP, AR, automation, Balance Sheet, Basic, Business Process, Cash Management, CA, Consultant, consumer electronics, Contracts, Corporate Finance, Credit, Client, clients, Document Management, Documentation, downstream, Estimating, features, financials, Financial, Financial Analysis, focus, Functional, funds, General Ledger, Ledger, Market, Profit, quality, reading, reporting, Requirement, Retail, Revenue Recognition, Sales, SAP BW, SAP FI, SAP, SD, Tax, Taxes, User Training, user manuals, Treasury, unique, utilities, Vertex, Workflow</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Profile To obtain a tax accountant position that offers me the opportunity to actively apply the knowledge and skills developed during my 9-year career in an international company. Qualifications Microsoft Word, Outlook, OneSource, OneNote, CorpTax, Oracle, PeopleSoft, CCH, BNA Excel - Pivot Tables, VLookup Experience July 2015 to September 2015 Company Name City , State Consultant Projections and Forecastings Analysis Foreign Source Income Sec 904 Foreign Tax Credit 6166 and W-8BEN Transfer Pricing Assist with the preparation of Forms 5471 and 8858s. Prepare and ensure accuracy and timeliness of multi-state tax returns for corporations including supporting information and schedules Gather data required to determine taxable income apportionment between the various states Assist in the improvement of procedures within the tax department in order to improve overall efficiency and accuracy. Assist in tax related projects. March 2010 to January 2015 Company Name City , State Senior Tax Accountant Reviewed the U.S. foreign tax credit and related calculations under Sec. 901, including foreign tax receipts, computing foreign source income under Sec. 904, tracking tax carry forwards and overall foreign loss Reviewed separate and consolidated foreign tax credit for U.S. income tax return (Form 1118), including sourcing of income and allocation and apportionment of expenses Reviewed separate and consolidated U.S Form 5471 and Form 8858 returns including analysis of accounts, book re-classes and earnings and profits adjustments related to over 70 foreign entities Part of a joint task force with transfer pricing experts that revised the company's cost sharing calculation process including revision of the cost sharing cost pools, documentation, processes and key controls that led to $20M savings to the company and improved efficiency Reviewed quarterly buy-in and cost share calculations including true up adjustments, variance analysis and ensured proper documentation Provided key support functions in the implementation of OneNote in a paperless initiative which resulted in 80% cost savings, process consistency and eased integration with other business applications Facilitated the effort to develop, update and document processes and procedures which led to standardized and uniform work papers, time savings and improved efficiency Monitored, tracked and served as point of contact for Form 6166 U.S. Residency Certificate and Form W-8BEN to minimize worldwide taxes imposed on the operations of the company and its foreign subsidiaries leading to increased efficiency and time savings. August 2005 to February 2010 Company Name City , State Tax Assistant Prepared the foreign tax credit calculation including sourcing income and deductions Prepared and assisted with corporate tax returns and projects including U.S. federal, Forms 1118, 5471,8858, dual consolidated loss, U.S. federal estimated income tax payments and extensions Led efforts to prepare, maintain and improve documentation to support reporting functions performed by the 1118 tax compliance group Developed a tracking system for the maintenance of the Form 6166 which eliminated multiple requests to the IRS and ensured that residency documentation were received timely Prepared Form 5713, international boycott for all affected legal entities and drafted documentation that is used as a training tool for that process Reviewed book/tax difference for the proforma U.S. federal return Form 1120 for U.S. entities with foreign operations. March 2004 to May 2005 Company Name City , State AR/AP General Cashier Received checks, made deposits and posted them to corresponding invoices. Prepared credit and debit memos necessary to adjust customer accounts receivable Paid invoices by verifying transaction information, scheduling and preparing disbursements and obtaining authorization of payment Proven track record in resolving historical accounts receivable issues arising from misapplication, incomplete application or non-application of customer payments Verified general ledger accuracy and prepared monthly accruals and analyzed trial balances Audited cash revenues for all areas of hotel operation, balanced daily cash transactions and ordered daily supply of cash. Education May 2005 Webster University City , State Finance M.B.A Finance 2001 Webster University City , State Mathematics Bachelor of Science Mathematics 2001 Webster University City , State Journalism Bachelor of Arts Journalism Skills accounts receivable, accruals, book, Credit, debit, documentation, Forms, general ledger, legal, Excel, Outlook, Microsoft Word, Oracle, PeopleSoft, Pivot Tables, Pricing, processes, reporting, scheduling, tax compliance, Tax, taxes, tax returns, variance analysis

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME666237946" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_666237946_1_433294456" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="666237946FNAM1"> </span> <span> </span> <span class="field" id="666237946LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM666237948" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM666237948"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666237948_1_433294469" style="padding-top:0px;"> <div class="field singlecolumn" id="666237948FRFM1"> To obtain a tax accountant position that offers me the opportunity to actively apply the knowledge and skills developed during my 9-year career in an international company.</div> </div> </div> <div class="section" id="SECTION_HILT666237949" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT666237949"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666237949_1_433294471" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="666237949SKC11"> Microsoft Word, Outlook, OneSource, OneNote, CorpTax, Oracle, PeopleSoft, CCH, BNA Excel - Pivot Tables, VLookup</td> <td class="field twocol_2" id="666237949SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM666239145" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR666237950" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR666237950"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666237950_1_433294460" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="666237950JSTD1"> July 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666237950EDDT1"> September 2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="666237950COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="666237950JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237950JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="666237950JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="666237950JDES1" itemprop="description"> <ul> <li> Projections and Forecastings Analysis Foreign Source Income Sec 904 Foreign Tax Credit 6166 and W-8BEN Transfer Pricing Assist with the preparation of Forms 5471 and 8858s.</li> <li> Prepare and ensure accuracy and timeliness of multi-state tax returns for corporations including supporting information and schedules Gather data required to determine taxable income apportionment between the various states Assist in the improvement of procedures within the tax department in order to improve overall efficiency and accuracy.</li> <li> Assist in tax related projects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666237950_2_433294461" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="666237950JSTD2"> March 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666237950EDDT2"> January 2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="666237950COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="666237950JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237950JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="666237950JTIT2"> Senior Tax Accountant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="666237950JDES2" itemprop="description"> <ul> <li> Reviewed the U.S.</li> <li> foreign tax credit and related calculations under Sec.</li> <li> 901, including foreign tax receipts, computing foreign source income under Sec.</li> <li> 904, tracking tax carry forwards and overall foreign loss Reviewed separate and consolidated foreign tax credit for U.S.</li> <li> income tax return (Form 1118), including sourcing of income and allocation and apportionment of expenses Reviewed separate and consolidated U.S Form 5471 and Form 8858 returns including analysis of accounts, book re-classes and earnings and profits adjustments related to over 70 foreign entities Part of a joint task force with transfer pricing experts that revised the company's cost sharing calculation process including revision of the cost sharing cost pools, documentation, processes and key controls that led to $20M savings to the company and improved efficiency Reviewed quarterly buy-in and cost share calculations including true up adjustments, variance analysis and ensured proper documentation Provided key support functions in the implementation of OneNote in a paperless initiative which resulted in 80% cost savings, process consistency and eased integration with other business applications Facilitated the effort to develop, update and document processes and procedures which led to standardized and uniform work papers, time savings and improved efficiency Monitored, tracked and served as point of contact for Form 6166 U.S.</li> <li> Residency Certificate and Form W-8BEN to minimize worldwide taxes imposed on the operations of the company and its foreign subsidiaries leading to increased efficiency and time savings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666237950_3_433294462" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="666237950JSTD3"> August 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666237950EDDT3"> February 2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="666237950COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="666237950JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237950JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="666237950JTIT3"> Tax Assistant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="666237950JDES3" itemprop="description"> <ul> <li> Prepared the foreign tax credit calculation including sourcing income and deductions Prepared and assisted with corporate tax returns and projects including U.S.</li> <li> federal, Forms 1118, 5471,8858, dual consolidated loss, U.S.</li> <li> federal estimated income tax payments and extensions Led efforts to prepare, maintain and improve documentation to support reporting functions performed by the 1118 tax compliance group Developed a tracking system for the maintenance of the Form 6166 which eliminated multiple requests to the IRS and ensured that residency documentation were received timely Prepared Form 5713, international boycott for all affected legal entities and drafted documentation that is used as a training tool for that process Reviewed book/tax difference for the proforma U.S.</li> <li> federal return Form 1120 for U.S.</li> <li> entities with foreign operations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666237950_4_433294464" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="666237950JSTD4"> March 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666237950EDDT4"> May 2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="666237950COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="666237950JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237950JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="666237950JTIT4"> AR/AP General Cashier</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="666237950JDES4" itemprop="description"> <ul> <li> Received checks, made deposits and posted them to corresponding invoices.</li> <li> Prepared credit and debit memos necessary to adjust customer accounts receivable Paid invoices by verifying transaction information, scheduling and preparing disbursements and obtaining authorization of payment Proven track record in resolving historical accounts receivable issues arising from misapplication, incomplete application or non-application of customer payments Verified general ledger accuracy and prepared monthly accruals and analyzed trial balances Audited cash revenues for all areas of hotel operation, balanced daily cash transactions and ordered daily supply of cash.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC666237951" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC666237951"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666237951_1_433294465" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="666237951GRYR1"> May 2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="666237951SCHO1" itemprop="name"> Webster University</span> <br/> <span class="joblocation jobcity" id="666237951SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237951SSTA1"> State</span> <span class="joblocation jobstate" id="666237951SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="666237951STUY1"> Finance</span> <br/> <span class="degree" id="666237951DGRE1" itemprop="name"> M.B.A</span> </span> <span class="paddedline"> <span class="field" id="666237951FRFM1"> Finance</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666237951_2_433294466" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="666237951GRYR2"> 2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="666237951SCHO2" itemprop="name"> Webster University</span> <br/> <span class="joblocation jobcity" id="666237951SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237951SSTA2"> State</span> <span class="joblocation jobstate" id="666237951SCNT2"> </span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="666237951STUY2"> Mathematics</span> <br/> <span class="degree" id="666237951DGRE2" itemprop="name"> Bachelor of Science</span> </span> <span class="paddedline"> <span class="field" id="666237951FRFM2"> Mathematics</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666237951_3_433294467" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="666237951GRYR3"> 2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="666237951SCHO3" itemprop="name"> Webster University</span> <br/> <span class="joblocation jobcity" id="666237951SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="666237951SSTA3"> State</span> <span class="joblocation jobstate" id="666237951SCNT3"> </span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="666237951STUY3"> Journalism</span> <br/> <span class="degree" id="666237951DGRE3" itemprop="name"> Bachelor of Arts</span> </span> <span class="paddedline"> <span class="field" id="666237951FRFM3"> Journalism</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL666237952" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL666237954" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL666237954"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666237954_1_433294472" style="padding-top:0px;"> <div class="field singlecolumn" id="666237954FRFM1"> accounts receivable, accruals, book, Credit, debit, documentation, Forms, general ledger, legal, Excel, Outlook, Microsoft Word, Oracle, PeopleSoft, Pivot Tables, Pricing, processes, reporting, scheduling, tax compliance, Tax, taxes, tax returns, variance analysis</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Professional, dedicated hard worker. Over 10 years of Customer Service Experience. Self-motivated inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience. Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly- motivated teams as well as leading cross functional teams in a fast-paced environment. Enthusiastic, resourceful high school graduate with academic and professional background. Ability to establish priorities and meet challenges head-on. Strong project management skills. Organized, independent worker with strong time-management skills. Excellent at juggling multiple tasks and working under pressure. Skill Highlights Adobe Proficient Windows XP Proficiency Windows 7 Expertise Proficient in MS Office CRM Expertise Dealersocket Proficiency l Inventory control procedures Employee scheduling Cash handling accuracy Strong communication skills Superb sales professional Excellent multi-tasker Time management Professional Experience Consultant June 2015 to September 2015 Company Name - City , State Help customers select products that best fit their needs. Complete customer order's professionally & on time. Advise customers of services & product of the month. Inform customer of knowledge on "Survey" and "Pack Plus services". Pack and Ship customer packages. Sales February 2015 to June 2015 Company Name - City , State Maintained accuracy in calculation discounts, interest and commissions. Assist customers in finding vehicle which fits their needs and wants. Inform customer of all features on vehicles, and different trim levels. Contacted customer per internet request to make appointments and bring them in. Advise customer of all warranty and service information. Manager February 2012 to January 2015 Company Name - City , State Composed effective accounting reports summarizing accounts payable data. Balanced monthly general ledger accounts to accurately record cost and month end accruals. Created daily and weekly cash reports for accounting management. Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions. Supervised employees with following company polices. Hired and terminated employees. Sales March 2011 to September 2011 Company Name - City , State Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable sales with an 85% success rate. Consistently hit and exceeded sales goals by 20%. Assisted Customers in purchasing a vehicle, to fit all needs, at affordable rates. Customer Service Rep April 2010 to February 2011 Company Name - City , State Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Defused volatile customer situations calmly and courteously. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Identified chronic customer issues by creating and maintaining customer complaint log. Resolved service, pricing and technical problems for customers by asking clear and specific questions. Customer Service Rep March 2008 to May 2009 Company Name - City , State Effectively managed high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes. Defused customer situations calmly and courteously. Identified chronic customer issues by creating and maintaining customer complaint log Price Team Specialist April 2007 to March 2008 Company Name - City , State Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Priced merchandise, stocked shelves and took inventory of supplies,cashier. Handled all customer relations issues in a gracious manner and in accordance with company policies. Determined customer needs by asking relevant questions and listening actively to the responses. Swing Manager August 2005 to April 2007 Company Name - City , State Interviewed job candidates and made staffing decisions. Verified cash drawers and made bank deposits. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed/ Planned budgets and authorized payments and merchandise returns. Reported to the distract manager regarding all store and staff issues. Education High School Diploma : General Education , 2005 Pine Ridge High School - City , State , USA References Available upon request.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME659879415" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_659879415_1_429312504" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="659879415FNAM1"> </span> <span> </span> <span class="field" id="659879415LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM659879417" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM659879417"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_659879417_1_429312520" style="padding-top:0px;"> <div class="field singlecolumn" id="659879417FRFM1"> Professional, dedicated hard worker. Over 10 years of Customer Service Experience. Self-motivated inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience. Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly- motivated teams as well as leading cross functional teams in a fast-paced environment. Enthusiastic, resourceful high school graduate with academic and professional background. Ability to establish priorities and meet challenges head-on. Strong project management skills. Organized, independent worker with strong time-management skills. Excellent at juggling multiple tasks and working under pressure.</div> </div> </div> <div class="section" id="SECTION_HILT659879418" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT659879418"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_659879418_1_429312522" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="659879418SKC11"> <p align="CENTER"> Adobe Proficient</p> <br/> <p align="CENTER"> Windows XP Proficiency</p> <br/> <p align="CENTER"> Windows 7 Expertise</p> <br/> <p align="CENTER"> Proficient in MS Office</p> <br/> <p align="CENTER"> CRM Expertise</p> <br/> <p align="CENTER"> Dealersocket Proficiency</p> <br/> <br/> <br/> <br/> <br/> <p align="LEFT"> l</p> </td> <td class="field twocol_2 charspace" id="659879418SKC21"> <ul> <li> Inventory control procedures</li> <br/> <li> Employee scheduling</li> <br/> <li> Cash handling accuracy</li> <br/> <li> Strong communication skills</li> <br/> <li> Superb sales professional</li> <br/> <li> Excellent multi-tasker</li> <br/> <li> Time management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR659879419" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR659879419"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_659879419_1_429312507" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD1"> June 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT1"> September 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES1" itemprop="description"> <ul> <li> Help customers select products that best fit their needs.</li> <li> Complete customer order's professionally &amp; on time.</li> <li> Advise customers of services &amp; product of the month.</li> <li> Inform customer of knowledge on "Survey" and "Pack Plus services".</li> <li> Pack and Ship customer packages.</li> </ul> <br/> <br/> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_2_429312508" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT2"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD2"> February 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT2"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES2" itemprop="description"> <ul> <li> Maintained accuracy in calculation discounts, interest and commissions.</li> <li> Assist customers in finding vehicle which fits their needs and wants.</li> <li> Inform customer of all features on vehicles, and different trim levels.</li> <li> Contacted customer per internet request to make appointments and bring them in.</li> <li> Advise customer of all warranty and service information.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_3_429312509" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT3"> Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD3"> February 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT3"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES3" itemprop="description"> <ul> <li> Composed effective accounting reports summarizing accounts payable data.</li> <li> Balanced monthly general ledger accounts to accurately record cost and month end accruals.</li> <li> Created daily and weekly cash reports for accounting management.</li> <li> Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.</li> <li> Supervised employees with following company polices. Hired and terminated employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_4_429312510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT4"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD4"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT4"> September 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES4" itemprop="description"> <ul> <li> Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable sales with an 85% success rate.</li> <li> Consistently hit and exceeded sales goals by 20%.</li> <li> Assisted Customers in purchasing a vehicle, to fit all needs, at affordable rates.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_5_429312512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT5"> Customer Service Rep</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD5"> April 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT5"> February 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES5" itemprop="description"> <ul> <li> Effectively managed a high-volume of inbound and outbound customer calls.</li> <li> Addressed and resolved customer product complaints empathetically and professionally.</li> <li> Defused volatile customer situations calmly and courteously.</li> <li> Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.</li> <li> Identified chronic customer issues by creating and maintaining customer complaint log.</li> <li> Resolved service, pricing and technical problems for customers by asking clear and specific questions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_6_429312513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT6"> Customer Service Rep</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD6"> March 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT6"> May 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES6" itemprop="description"> <ul> <li> Effectively managed high-volume of inbound and outbound customer calls.</li> <li> Addressed and resolved customer product complaints empathetically and professionally.</li> <li> Gathered and verified all required customer information for tracking purposes.</li> <li> Defused customer situations calmly and courteously.</li> <li> Identified chronic customer issues by creating and maintaining customer complaint log</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_7_429312515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT7"> Price Team Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD7"> April 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT7"> March 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES7" itemprop="description"> <ul> <li> Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.</li> <li> Priced merchandise, stocked shelves and took inventory of supplies,cashier.</li> <li> Handled all customer relations issues in a gracious manner and in accordance with company policies.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_659879419_8_429312518" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="659879419JTIT8"> Swing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="659879419JSTD8"> August 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="659879419EDDT8"> April 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="659879419COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="659879419JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879419JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="659879419JDES8" itemprop="description"> <ul> <li> Interviewed job candidates and made staffing decisions.</li> <li> Verified cash drawers and made bank deposits.</li> <li> Assigned employees to specific duties to best meet the needs of the store.</li> <li> Reordered inventory when it dropped below predetermined levels.</li> <li> Instructed staff on appropriately handling difficult and complicated sales.</li> <li> Hired, trained and evaluated personnel in sales and marketing.</li> <li> Examined merchandise to verify that it was correctly priced and displayed/ Planned budgets and authorized payments and merchandise returns.</li> <li> Reported to the distract manager regarding all store and staff issues.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC659879420" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC659879420"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_659879420_1_429312519" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="659879420DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="659879420STUY1"> General Education</span> <span> , </span> <span class="jobdates" id="659879420GRYR1"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="659879420SCHO1" itemprop="name"> Pine Ridge High School</span> <span> - </span> <span class="joblocation jobcity" id="659879420SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="659879420SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="659879420SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="659879420FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL659879425" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL659879425"> References</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_659879425_1_429312523" style="padding-top:0px;"> <div class="field singlecolumn" id="659879425FRFM1"> <p align="LEFT"> Available upon request.</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary [job title] with more than [number] years of experience planning, developing and implementing [program or process] .Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.high level of client interaction utilizing my extensive knowledge and experience in the retirement and compensation fields. Resourceful, Responsible, Results-oriented, Seasoned, Self-directed, Service-driven, Skilled, Strategic, Superior, Talented, Versatile, Well-qualified, Adaptable, Ambitious, Analytical, Articulate, Award-winning, Business-savvy, Client-focused, Committed, Conscientious, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Disciplined, Driven, Dynamic, Effective, Energetic, Experience, Expert, Flexible, Focused, Gifted, Hands-on, Hardworking, Highly motivated, High-performing, Innovative, Mature, Meticulous, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Positive, Pragmatic, Proactive, Productive, Proficient, Reliable, AccomplishedHighly qualified, detail-oriented and hardworking [Job Title] with more than [Number] years of experience. Proficient in research, writing, case management and client relations. Expert computing and technology skills including competence in multiple software applications, website design (HTML), CMS and hosting, networking issues and social media. Highlights Cost Benefit Analysis (CBAs) Account reconciliations Organized Unsurpassed work ethic Results-oriented skills Productivity improvement Microsoft Office Suite expert Work flow planning Detail-oriented Superb time management Experience Consultant January 1997 to August 2015 Company Name - City , State Planned, designed and implemented retirement and compensation programs of varying size and scope. Provided technical and consulting services on qualified and non-qualified retirement, compensation and incentive plan issues to clients and other consultants. Prepared plan documents, amendments, summary plan descriptions and employee meeting materials for retirement, incentive and compensation programs. Implemented policies and procedures to administer executive compensation programs. Designed multiple costing, accounting and tax models to assist clients with selection of program alternatives. Performed various market analyses for clients to determine competitiveness to market in the areas of compensation and benefits. Primary Administrative Consultant January 1995 to January 1997 Company Name - City , State Administered multiple clients' defined contribution retirement plans. Prepared and filed IRS Form 5500 series reporting Prepared all required plan compliance testing including ADP/ACP testing, top heavy testing, annual additions testing, minimum coverage testing and other required discrimination testing. Implemented systems to automate multiple job functions. Consistently exceeded target fee realization ratios on all client relationships. Treasury Analyst January 1993 to January 1995 Company Name - City , State Designed and maintained cash collection and disbursement systems. Managed short-term cash/debt balances and daily bank relationships. Managed execution of wire transfers and foreign exchange transactions. Prepared financial reports and developed spreadsheets and programs for financial modeling and forecasting. Provided information systems support to treasury department. Pension Analyst January 1992 to January 1993 Company Name - City , State Assisted with the selection and review of plan trustees, investment managers, record keepers and actuaries. Monitored performance and activity of company's domestic defined benefit and defined contribution pension plans. Acted as liaison between plan trustee, record keeper, actuary and internal benefits department. Responded to participant questions on plan investments Completed annual reporting with Internal Revenue Service, Department of Labor, Securities Exchange Commission and Pension Benefit Guarantee Corporation. Prepared annual board reports on global pension plan performance. Intern January 1991 to January 1992 Company Name - City , State Reconciled trust bank statements to record keeper accounts. Monitored performance of retirement plan investment managers. Prepared and maintained quarterly investment performance reports. Allocated insurance claims to plant locations. Education Master of Business Administration : Administration , 1995 University of Toledo - City , State GPA: GPA: 3.4 Bachelor of Business Administration : Finance , 1991 University of Toledo - City , State GPA: GPA: 3.2 Dean's List Select One : 1987 St. Ursula Academy - City , State GPA: GPA: 3.7 Graduated with highest honors and in top 10% of class *National Honor Society Skills accounting, ADP, automate, benefits, consulting, costing, Crystal Report, client, clients, financial modeling, financial reports, forecasting, foreign exchange, Novell GroupWise 5.5, information systems, insurance, Microsoft Internet Explorer, investments, market, materials, Microsoft Access 2000, Microsoft Excel 2000, Exchange, Microsoft Outlook Express, Microsoft PowerPoint 2000, Windows 95, Windows NT, Microsoft Word 2000, Netscape Navigator, Operating Systems, policies, reporting, Securities, spreadsheets, tax, treasury, Writer

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME648979912" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_648979912_1_422318638" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="648979912FNAM1"> </span> <span> </span> <span class="field" id="648979912LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM648979914" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM648979914"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_648979914_1_422318652" style="padding-top:0px;"> <div class="field singlecolumn" id="648979914FRFM1"> <p align="LEFT"> [job title] with more than [number] years of experience planning, developing and implementing [program or process] .Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.high level of client interaction utilizing my extensive knowledge and experience in the retirement and compensation fields.</p> <p align="LEFT"> Resourceful, Responsible, Results-oriented, Seasoned, Self-directed, Service-driven, Skilled, Strategic, Superior, Talented, Versatile, Well-qualified, Adaptable, Ambitious, Analytical, Articulate, Award-winning, Business-savvy, Client-focused, Committed, Conscientious, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Disciplined, Driven, Dynamic, Effective, Energetic, Experience, Expert, Flexible, Focused, Gifted, Hands-on, Hardworking, Highly motivated, High-performing, Innovative, Mature, Meticulous, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Positive, Pragmatic, Proactive, Productive, Proficient, Reliable, AccomplishedHighly qualified, detail-oriented and hardworking [Job Title] with more than [Number] years of experience. Proficient in research, writing, case management and client relations. Expert computing and technology skills including competence in multiple software applications, website design (HTML), CMS and hosting, networking issues and social media.</p> </div> </div> </div> <div class="section" id="SECTION_HILT648979915" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT648979915"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_648979915_1_422318653" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="648979915SKC11"> <ul> <li> Cost Benefit Analysis (CBAs)</li> <li> Account reconciliations</li> <li> Organized</li> <li> Unsurpassed work ethic</li> <li> Results-oriented</li> <li> skills</li> </ul> </td> <td class="field twocol_2 charspace" id="648979915SKC21"> <ul> <li> Productivity improvement</li> <li> Microsoft Office Suite expert</li> <li> Work flow planning</li> <li> Detail-oriented</li> <li> Superb time management </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR648979916" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR648979916"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_648979916_1_422318641" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="648979916JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="648979916JSTD1"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="648979916EDDT1"> August 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="648979916COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="648979916JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979916JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="648979916JDES1" itemprop="description"> <ul> <li> Planned, designed and implemented retirement and compensation programs of varying size and scope.</li> <li> Provided technical and consulting services on qualified and non-qualified retirement, compensation and incentive plan issues to clients and other consultants.</li> <li> Prepared plan documents, amendments, summary plan descriptions and employee meeting materials for retirement, incentive and compensation programs.</li> <li> Implemented policies and procedures to administer executive compensation programs.</li> <li> Designed multiple costing, accounting and tax models to assist clients with selection of program alternatives.</li> <li> Performed various market analyses for clients to determine competitiveness to market in the areas of compensation and benefits.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979916_2_422318642" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="648979916JTIT2"> Primary Administrative Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="648979916JSTD2"> January 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="648979916EDDT2"> January 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="648979916COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="648979916JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979916JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="648979916JDES2" itemprop="description"> <ul> <li> Administered multiple clients' defined contribution retirement plans.</li> <li> Prepared and filed IRS Form 5500 series reporting Prepared all required plan compliance testing including ADP/ACP testing, top heavy testing, annual additions testing, minimum coverage testing and other required discrimination testing.</li> <li> Implemented systems to automate multiple job functions.</li> <li> Consistently exceeded target fee realization ratios on all client relationships.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979916_3_422318643" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="648979916JTIT3"> Treasury Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="648979916JSTD3"> January 1993</span> <span> to </span> <span class="jobdates" format="%B %Y" id="648979916EDDT3"> January 1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="648979916COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="648979916JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979916JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="648979916JDES3" itemprop="description"> <ul> <li> Designed and maintained cash collection and disbursement systems.</li> <li> Managed short-term cash/debt balances and daily bank relationships.</li> <li> Managed execution of wire transfers and foreign exchange transactions.</li> <li> Prepared financial reports and developed spreadsheets and programs for financial modeling and forecasting.</li> <li> Provided information systems support to treasury department.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979916_4_422318645" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="648979916JTIT4"> Pension Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="648979916JSTD4"> January 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="648979916EDDT4"> January 1993</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="648979916COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="648979916JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979916JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="648979916JDES4" itemprop="description"> <ul> <li> Assisted with the selection and review of plan trustees, investment managers, record keepers and actuaries.</li> <li> Monitored performance and activity of company's domestic defined benefit and defined contribution pension plans.</li> <li> Acted as liaison between plan trustee, record keeper, actuary and internal benefits department.</li> <li> Responded to participant questions on plan investments Completed annual reporting with Internal Revenue Service, Department of Labor, Securities Exchange Commission and Pension Benefit Guarantee Corporation.</li> <li> Prepared annual board reports on global pension plan performance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979916_5_422318647" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="648979916JTIT5"> Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="648979916JSTD5"> January 1991</span> <span> to </span> <span class="jobdates" format="%B %Y" id="648979916EDDT5"> January 1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="648979916COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="648979916JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979916JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="648979916JDES5" itemprop="description"> <ul> <li> Reconciled trust bank statements to record keeper accounts.</li> <li> Monitored performance of retirement plan investment managers.</li> <li> Prepared and maintained quarterly investment performance reports.</li> <li> Allocated insurance claims to plant locations.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC648979917" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC648979917"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_648979917_1_422318648" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="648979917DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="648979917STUY1"> Administration</span> <span> , </span> <span class="jobdates" id="648979917GRYR1"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="648979917SCHO1" itemprop="name"> University of Toledo</span> <span> - </span> <span class="joblocation jobcity" id="648979917SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979917SSTA1"> State</span> <span class="joblocation jobstate" id="648979917SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="648979917GRPA1"> GPA: 3.4</span> </span> <span class="paddedline"> <span class="field" id="648979917FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979917_2_422318649" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="648979917DGRE2" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="648979917STUY2"> Finance</span> <span> , </span> <span class="jobdates" id="648979917GRYR2"> 1991</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="648979917SCHO2" itemprop="name"> University of Toledo</span> <span> - </span> <span class="joblocation jobcity" id="648979917SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979917SSTA2"> State</span> <span class="joblocation jobstate" id="648979917SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="648979917GRPA2"> GPA: 3.2 Dean's List</span> </span> <span class="paddedline"> <span class="field" id="648979917FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_648979917_3_422318650" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="648979917DGRE3" itemprop="name"> Select One</span> <span> : </span> <span class="programline" dependency="STUY" id="648979917STUY3"> </span> <span class="jobdates" id="648979917GRYR3"> 1987</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="648979917SCHO3" itemprop="name"> St. Ursula Academy</span> <span> - </span> <span class="joblocation jobcity" id="648979917SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="648979917SSTA3"> State</span> <span class="joblocation jobstate" id="648979917SCNT3"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="648979917GRPA3"> GPA: 3.7 Graduated with highest honors and in top 10% of class *National Honor Society</span> </span> <span class="paddedline"> <span class="field" id="648979917FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL648979919" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL648979919"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_648979919_1_422318655" style="padding-top:0px;"> <div class="field singlecolumn" id="648979919FRFM1"> <p align="LEFT"> accounting, ADP, automate, benefits, consulting, costing, Crystal Report, client, clients, financial modeling, financial reports, forecasting, foreign exchange, Novell GroupWise 5.5, information systems, insurance, Microsoft Internet Explorer, investments, market, materials, Microsoft Access 2000, Microsoft Excel 2000, Exchange, Microsoft Outlook Express, Microsoft PowerPoint 2000, Windows 95, Windows NT, Microsoft Word 2000, Netscape Navigator, Operating Systems, policies, reporting, Securities, spreadsheets, tax, treasury, Writer</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary AUDIT DIRECTOR Extensive experience in developing and redesigning internal audit departments, domestically and internationally in 19 countries. Results include upgraded internal controls, effective SOX 404 management, strong compliance management and an increase in organizational focus on solid internal controls and risks and Best Practices. Enjoy directing Internal Audit as a personal passion. Strengths include: Extensive Executive Skills Designer of Audit Programs SEC Compliance Strong Analytical Skills Focus on Ethics Management Prioritize Audits Interact with Auditees Manage all Types of Audits Pride in Service Core Qualifications SAP, Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint and MS Outlook, Navision and a variety of other corporate specific finance and accounting software involving IBM, HP and Dell operations Experience Consultant January 2009 Company Name － City , State Provider of internal audit and internal control consulting services to customers across the U.S. and Canada. Focus on privately held firms that do not have Internal Audit Departments. Emphasize quality and creative service. Director of Internal Audit January 2008 to January 2009 Company Name － City , State Fourth largest producer of carbonated beverages in U.S. with sales of $600M. Reported to Board of Directors and Senior Vice President. Managed Internal Audit Department and conducted financial, compliance and operational audits. Developed and monitored internal controls across the firm. Developed new audit programs and policies and procedures which improved internal controls. Prepared and managed performance measures for Company&risqué;s sites. Interpreted operating results. Left as the result of a corporate restructuring that affected Internal Audit. Director of Internal Audit January 2006 to January 2008 Company Name － City , State Large privately-owned installer of residential and commercial insulation with sales of $500M. Managed department and conducted annual and quarterly risk reviews and audits. Directed and conducted internal audits at 61 locations and corporate headquarters functions. Developed new audit report practices and added new positive practices and a Best Practices section to each audit report. Audited businesses and updated financial reporting when possible. Reported audit findings to Board. Departed due to United Subcontractors filing Chapter 11 bankruptcy and elimination of Internal Audit. Manager of Internal Audit January 2004 to January 2006 Company Name － City , State Global developer and manufacturer of tool solutions with sales of $3B. Managed Internal Audit. Reviewed Sarbanes Oxley 404 and served as Sarbanes Oxley liaison to all auditees. Redesigned risk reviews and developed new audit schedules that suited the revised corporate risk profile. Developed financial solutions to business challenges. Created new office environment without expense. Left as the result of Snap-On issuing a 100% outsourcing to a Big 4 firm and loss of jobs for 10 employees. Manager of Internal Audit January 2003 to January 2004 Company Name － City , State Manufacturer of paper products with sales of $1B. Managed internal audits at all U.S. plants and corporate headquarters. Redesigned audit reports which provided more clarification of controls, issues and resolutions. Conducted audits with Sarbanes Oxley 404 reporting in mind. Improved record keeping and record storage. Departure allowed me to find an audit position that was closer to my ill Father who lived near Chicago. Senior Internal Auditor January 1996 to January 2003 Company Name － City , State World&risqué;s largest producer of sodium silicate and highway glass spheres. Privately held since 1831. 600M in sales. Completed development of a new Internal Audit Department that provided PQ with a well-functioning operation. Managed Audit Department and conducted audits at 19 foreign subsidiaries and 21 U.S. plants. Conducted foreign audits that met all local and international accounting requirements and laws. Assigned risk levels to all locations. Worked to implement all SAP computer options as PQ eliminated over 40 self-made computer systems. Served as key SAP liaison with auditees as Company successfully implemented SAP across the U.S. Redesigned audit reporting practices and introduced modern internal auditing to a1l 19 foreign locations. Left due to outsourcing 100% to a large regional accounting firm. Education Masters of Business Administration (MBA) : Finance University of North Texas － City , State GPA: Graduated with Honors Finance Graduated with Honors Bachelors of Business Administration (BBA) : Finance University of Illinois － City , State , USA Finance Certified Internal Auditor (CIA), 1994, up to date certification Certified Fraud Examiner (CFE), in process Professional Affiliations Member, Institute of Internal Auditors, 26 years and President of the Philadelphia Chapter. Board of Governors Member at the Philadelphia and Miami Chapters Chair of two Committees of the Philadelphia Chapter, 11 years Big Brother and Board Member with Big Brothers / Big Sisters, 10 years Treasurer and Board Member, English-Speaking Union, 12 years Member and officer; Rotary International; 2 years MILITARY U.S. AIR FORCE, Strategic Air Command, Finance Department Carswell Air Force Base, Fort Worth, TX Managed 7th Air Wing financial and accounting functions Skills accounting, accounting software, audit reports, audit report, audit reporting, consulting, Dell, filing, finance, financial, financial reporting, Focus, HP, IBM, insulation, internal audits, Internal Auditor, Internal Audit, internal auditing, MS Excel, Microsoft Office Suite, office, MS Outlook, MS PowerPoint, MS Word, Navision, developer, policies, PQ, producer, quality, record keeping, reporting, sales, SAP, Sarbanes Oxley

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME643266985" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_643266985_1_418653616" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="643266985FNAM1"> </span> <span> </span> <span class="field" id="643266985LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM643266989" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM643266989"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266989_1_418653627" style="padding-top:0px;"> <div class="field singlecolumn" id="643266989FRFM1"> <p align="LEFT"> AUDIT DIRECTOR Extensive experience in developing and redesigning internal audit departments, domestically and internationally in 19 countries. Results include upgraded internal controls, effective SOX 404 management, strong compliance management and an increase in organizational focus on solid internal controls and risks and Best Practices. Enjoy directing Internal Audit as a personal passion. Strengths include: Extensive Executive Skills Designer of Audit Programs SEC Compliance Strong Analytical Skills Focus on Ethics Management Prioritize Audits Interact with Auditees Manage all Types of Audits Pride in Service </p> </div> </div> </div> <div class="section" id="SECTION_HILT643266991" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT643266991"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266991_1_418653629" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="643266991SKC11"> <p align="LEFT"> SAP, Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint and MS Outlook, Navision and a variety of other corporate specific finance and accounting software involving IBM, HP and Dell operations</p> </td> <td class="field twocol_2 charspace" id="643266991SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR643266987" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR643266987"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266987_1_418653618" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD1"> January 2009</span> <span class="jobdates" format="%B %Y" id="643266987EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES1" itemprop="description"> <ul> <li> Provider of internal audit and internal control consulting services to customers across the U.S.</li> <li> and Canada.</li> <li> Focus on privately held firms that do not have Internal Audit Departments.</li> <li> Emphasize quality and creative service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266987_2_418653619" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT2"> Director of Internal Audit</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD2"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643266987EDDT2"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES2" itemprop="description"> <ul> <li> Fourth largest producer of carbonated beverages in U.S.</li> <li> with sales of $600M.</li> <li> Reported to Board of Directors and Senior Vice President.</li> <li> Managed Internal Audit Department and conducted financial, compliance and operational audits.</li> <li> Developed and monitored internal controls across the firm.</li> <li> Developed new audit programs and policies and procedures which improved internal controls.</li> <li> Prepared and managed performance measures for Company&amp;risqué;s sites.</li> <li> Interpreted operating results.</li> <li> Left as the result of a corporate restructuring that affected Internal Audit.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266987_3_418653620" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT3"> Director of Internal Audit</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD3"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643266987EDDT3"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES3" itemprop="description"> <ul> <li> Large privately-owned installer of residential and commercial insulation with sales of $500M.</li> <li> Managed department and conducted annual and quarterly risk reviews and audits.</li> <li> Directed and conducted internal audits at 61 locations and corporate headquarters functions.</li> <li> Developed new audit report practices and added new positive practices and a Best Practices section to each audit report.</li> <li> Audited businesses and updated financial reporting when possible.</li> <li> Reported audit findings to Board.</li> <li> Departed due to United Subcontractors filing Chapter 11 bankruptcy and elimination of Internal Audit.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266987_4_418653621" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT4"> Manager of Internal Audit</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD4"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643266987EDDT4"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES4" itemprop="description"> <ul> <li> Global developer and manufacturer of tool solutions with sales of $3B.</li> <li> Managed Internal Audit.</li> <li> Reviewed Sarbanes Oxley 404 and served as Sarbanes Oxley liaison to all auditees.</li> <li> Redesigned risk reviews and developed new audit schedules that suited the revised corporate risk profile.</li> <li> Developed financial solutions to business challenges.</li> <li> Created new office environment without expense.</li> <li> Left as the result of Snap-On issuing a 100% outsourcing to a Big 4 firm and loss of jobs for 10 employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266987_5_418653622" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT5"> Manager of Internal Audit</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD5"> January 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643266987EDDT5"> January 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES5" itemprop="description"> <ul> <li> Manufacturer of paper products with sales of $1B.</li> <li> Managed internal audits at all U.S.</li> <li> plants and corporate headquarters.</li> <li> Redesigned audit reports which provided more clarification of controls, issues and resolutions.</li> <li> Conducted audits with Sarbanes Oxley 404 reporting in mind.</li> <li> Improved record keeping and record storage.</li> <li> Departure allowed me to find an audit position that was closer to my ill Father who lived near Chicago.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266987_6_418653623" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="643266987JTIT6"> Senior Internal Auditor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="643266987JSTD6"> January 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643266987EDDT6"> January 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="643266987COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="643266987JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266987JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643266987JDES6" itemprop="description"> <ul> <li> World&amp;risqué;s largest producer of sodium silicate and highway glass spheres.</li> <li> Privately held since 1831.</li> <li> 600M in sales.</li> <li> Completed development of a new Internal Audit Department that provided PQ with a well-functioning operation.</li> <li> Managed Audit Department and conducted audits at 19 foreign subsidiaries and 21 U.S.</li> <li> plants.</li> <li> Conducted foreign audits that met all local and international accounting requirements and laws.</li> <li> Assigned risk levels to all locations.</li> <li> Worked to implement all SAP computer options as PQ eliminated over 40 self-made computer systems.</li> <li> Served as key SAP liaison with auditees as Company successfully implemented SAP across the U.S.</li> <li> Redesigned audit reporting practices and introduced modern internal auditing to a1l 19 foreign locations.</li> <li> Left due to outsourcing 100% to a large regional accounting firm.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC643266988" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC643266988"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266988_1_418653624" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="643266988DGRE1" itemprop="name"> Masters of Business Administration (MBA)</span> <span> : </span> <span class="programline" dependency="STUY" id="643266988STUY1"> Finance</span> <span class="jobdates" id="643266988GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="643266988SCHO1" itemprop="name"> University of North Texas</span> <span> － </span> <span class="joblocation jobcity" id="643266988SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266988SSTA1"> State</span> <span class="joblocation jobstate" id="643266988SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="643266988GRPA1"> Graduated with Honors</span> </span> <span class="paddedline"> <span class="field" id="643266988FRFM1"> Finance Graduated with Honors</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266988_2_418653625" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="643266988DGRE2" itemprop="name"> Bachelors of Business Administration (BBA)</span> <span> : </span> <span class="programline" dependency="STUY" id="643266988STUY2"> Finance</span> <span class="jobdates" id="643266988GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="643266988SCHO2" itemprop="name"> University of Illinois</span> <span> － </span> <span class="joblocation jobcity" id="643266988SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="643266988SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="643266988SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="643266988FRFM2"> <p align="LEFT"> Finance</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643266988_3_418653626" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="643266988DGRE3" itemprop="name"> Certified Internal Auditor (CIA), 1994, up to date certification Certified Fraud Examiner (CFE), in process</span> <span class="programline" dependency="STUY" id="643266988STUY3"> </span> <span class="jobdates" id="643266988GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="643266988FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL643266990" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL643266990"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266990_1_418653628" style="padding-top:0px;"> <div class="field singlecolumn" id="643266990FRFM1"> <p align="LEFT"> Member, Institute of Internal Auditors, 26 years and President of the Philadelphia Chapter. Board of Governors Member at the Philadelphia and Miami Chapters Chair of two Committees of the Philadelphia Chapter, 11 years Big Brother and Board Member with Big Brothers / Big Sisters, 10 years Treasurer and Board Member, English-Speaking Union, 12 years Member and officer; Rotary International; 2 years MILITARY U.S. AIR FORCE, Strategic Air Command, Finance Department Carswell Air Force Base, Fort Worth, TX Managed 7th Air Wing financial and accounting functions </p> </div> </div> </div> <div class="section" id="SECTION_SKLL643266992" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL643266992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643266992_1_418653630" style="padding-top:0px;"> <div class="field singlecolumn" id="643266992FRFM1"> <p align="LEFT"> accounting, accounting software, audit reports, audit report, audit reporting, consulting, Dell, filing, finance, financial, financial reporting, Focus, HP, IBM, insulation, internal audits, Internal Auditor, Internal Audit, internal auditing, MS Excel, Microsoft Office Suite, office, MS Outlook, MS PowerPoint, MS Word, Navision, developer, policies, PQ, producer, quality, record keeping, reporting, sales, SAP, Sarbanes Oxley</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview Vidya is a Graduate in Computer Science with over 9 years of professional experience in Customer Relationship Management in roles of Solution Architect, Functional Analyst, Process and Implementation Consultant for large customers in Pharmaceutical & Chemical, Consumer and Industry Product, Public Sector Industry in the United States. Excellent Networking and Communication skills, Client Relationship Management, Expectation Management and People Management are her core strengths along with Customer Relationship Management. Her understanding of industry and processes, ability to connect with different levels of the organizations with equal ease, combined with the integrity and passion, is what she brings to the work place. Vidya started her career at Adapt One Technologies in Business Consulting, working across different industry sectors. In September, 2010 she moved to Deloitte Consulting LLP in CRM Consultant role in the US, which provided her with a wealth of experience as well as exposure across the entire business application Proposals, consulting and project management disciplines. Qualifications Big Machines Configuration *Siebel Tools 8.1.1.10, Siebel Administration, eScript, VBScript and Java Script *VB, SQL, MS Excel, Word and Power Point, Access. Work Experience Company Name September 2010 to March 2015 Consultant City , State Client-Healthcare Company who specializes in supplying health information technology solutions Led the development of Oracle CPQ Cloud solution prototype to provide the Sales and Marketing Team a high level understanding of the art-of-the-possible. Its quality was appreciated and helped us win the next Implementation Phase assignment with the client Reviewed and updated the quality of the functional design documents Increased system transparency by developing business process models and wireframes to aid in the business to technology translation Performed Fit Gap analysis on requirements and Oracle CPQ out-of-the box functionality Client- Large scale CRM Implementation project for a Public sector client located in Canada Developed test strategy and approach to test various module within the Siebel ICM solution Developed the test scripts and executed testing scenarios for Financial Management, Benefit Plans, Activities, Data Warehouse etc modules Supervized and managed the testing effort of 5 consultants and ensured the project was delivered before the deadline Gathered data and prepared daily status report for Project Leadership Client-Leading global Information Technology Company based in US Collaborated with business users in JAD sessions to understand their key business issues, and critical processes, business objective expected from program Documented user requirement pertaining to Approval and Document Output, developed process flows, design document and system workflows to highlight interactions between boundary system Researched and prepared Language and Currency matrix document highlihghting the languages supported by BigMachine application, the quality of which was highly appreciated by the client Client- North America's leading provider of Integrated Environmental solutions Played the role of Siebel SME to the training team, acting as an IT liaison between client's Change Management team and Technical team, providing them with expertise on Siebel Order to Cash solution Appreciated by client for my ability to communicate complex technical issues in a non-technical manner to business users Independently led the effort of setting up and maintaining Siebel Environment from scratch to enable 500 Customer Reps to perform hands on practice during Training Delivery. Worked closely with various boundary system leads to troubleshoot and find resoultion to technical issues on an ongoing basis Developed Conceptual, Functional Design and Siebel Integration Design documents Client- A volunteer led humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. Implemented Siebel Marketing and Siebel eEvents application as part of a single DRMS platform enabling the business to fully realize the benefits of Donor Segmentation and Lifetime Value, Recruitment optimization and Donor and Sponsor Loyalty Programs Gathered reporting business requirement by conducting client meetings Prepared Functional and Technical and Design Document. Company Name October 2008 to September 2010 Siebel Configurator / Developer City , State A Japanese pharmaceutical company having office located in Chicago area Worked on requirement analysis, design, coding, unit testing, documentation, maintenance and application support of Siebel 7.8.3 SFA application Managed the Global PC Refresh project ensuring Siebel works well with Windows 7 Deployed the customized Siebel application on new operating system to over 1000 Reps Client: A Japanese pharmaceutical company having office located in New Jersey Developed and configuring Siebel 7.8 ePharma applications. Worked on gathering requirements, created prototypes, met with various business users including business support, sales and marketing teams to capture business requirements Performed Unit testing, System testing and Performance testing. Company Name November 2004 to August 2007 Analyst City Responsible for maintaining critical Client information pertaining to 7 cost centers Work extensively on Crystal Reports to retrieve any kind of information required by client. Suggest initiatives that can bring time/ hard dollar save. Analyze and send MIS reports to various teams and department heads across JP Morgan. Professional Achievements/Trainings Received "Applause Award" in 2011 and 2012 for outstanding value to client service in Deloitte. Have worked on multiple sales pursuits specifically contributing around technical feasibility and estimation. Salesforce.com Administration Essentials Salesforce.com Force.com Developer. Education and Training Welingkar Institute of Management Development and Research April 2005 Diploma : Finance Management Accounting and Finance India Finance Management Accounting and Finance University of Mumbai May 2004 IT : IT India IT Skills approach, art, benefits, developing business, Change Management, com, CRM, Crystal Reports, Client, Data Warehouse, documentation, Financial Management, Functional, health information technology, ICM, Information Technology, Japanese, Java Script, marketing, meetings, Access, MS Excel, office, Power Point, Windows 7, win, Word, works, MIS, next, operating system, optimization, Oracle, Developer, processes, coding, Project Leadership, quality, Recruitment, reporting, requirement, Sales, scripts, Siebel, Siebel 7.8.3, Siebel 7.8, SQL, strategy, Training Delivery, translation, troubleshoot, VBScript, VB

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME643864991" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_643864991_1_419036311" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="643864991FNAM1"> </span> <span> </span> <span class="field" id="643864991LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM643864995" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM643864995"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643864995_1_419036327" style="padding-top:0px;"> <div class="field singlecolumn" id="643864995FRFM1"> Vidya is a Graduate in Computer Science with over 9 years of professional experience in Customer Relationship Management in roles of Solution Architect, Functional Analyst, Process and Implementation Consultant for large customers in Pharmaceutical &amp; Chemical, Consumer and Industry Product, Public Sector Industry in the United States. Excellent Networking and Communication skills, Client Relationship Management, Expectation Management and People Management are her core strengths along with Customer Relationship Management. Her understanding of industry and processes, ability to connect with different levels of the organizations with equal ease, combined with the integrity and passion, is what she brings to the work place. Vidya started her career at Adapt One Technologies in Business Consulting, working across different industry sectors. In September, 2010 she moved to Deloitte Consulting LLP in CRM Consultant role in the US, which provided her with a wealth of experience as well as exposure across the entire business application Proposals, consulting and project management disciplines.</div> </div> </div> <div class="section" id="SECTION_HILT643864997" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT643864997"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643864997_1_419036328" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="643864997SKC11"> Big Machines Configuration *Siebel Tools 8.1.1.10, Siebel Administration, eScript, VBScript and Java Script *VB, SQL, MS Excel, Word and Power Point, Access.</td> <td class="field twocol_2" id="643864997SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL643865840" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM643865841" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR643864999" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR643864999"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643864999_1_419036321" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="643864999COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="643864999JSTD1"> September 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643864999EDDT1"> March 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="643864999JTIT1"> Consultant</span> <br/> <span class="joblocation jobcity" id="643864999JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643864999JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643864999JDES1" itemprop="description"> <ul> <li> Client-Healthcare Company who specializes in supplying health information technology solutions Led the development of Oracle CPQ Cloud solution prototype to provide the Sales and Marketing Team a high level understanding of the art-of-the-possible.</li> <li> Its quality was appreciated and helped us win the next Implementation Phase assignment with the client Reviewed and updated the quality of the functional design documents Increased system transparency by developing business process models and wireframes to aid in the business to technology translation Performed Fit Gap analysis on requirements and Oracle CPQ out-of-the box functionality Client- Large scale CRM Implementation project for a Public sector client located in Canada Developed test strategy and approach to test various module within the Siebel ICM solution Developed the test scripts and executed testing scenarios for Financial Management, Benefit Plans, Activities, Data Warehouse etc modules Supervized and managed the testing effort of 5 consultants and ensured the project was delivered before the deadline Gathered data and prepared daily status report for Project Leadership Client-Leading global Information Technology Company based in US Collaborated with business users in JAD sessions to understand their key business issues, and critical processes, business objective expected from program Documented user requirement pertaining to Approval and Document Output, developed process flows, design document and system workflows to highlight interactions between boundary system Researched and prepared Language and Currency matrix document highlihghting the languages supported by BigMachine application, the quality of which was highly appreciated by the client Client- North America's leading provider of Integrated Environmental solutions Played the role of Siebel SME to the training team, acting as an IT liaison between client's Change Management team and Technical team, providing them with expertise on Siebel Order to Cash solution Appreciated by client for my ability to communicate complex technical issues in a non-technical manner to business users Independently led the effort of setting up and maintaining Siebel Environment from scratch to enable 500 Customer Reps to perform hands on practice during Training Delivery.</li> <li> Worked closely with various boundary system leads to troubleshoot and find resoultion to technical issues on an ongoing basis Developed Conceptual, Functional Design and Siebel Integration Design documents Client- A volunteer led humanitarian organization that provides emergency assistance, disaster relief and education inside the United States.</li> <li> Implemented Siebel Marketing and Siebel eEvents application as part of a single DRMS platform enabling the business to fully realize the benefits of Donor Segmentation and Lifetime Value, Recruitment optimization and Donor and Sponsor Loyalty Programs Gathered reporting business requirement by conducting client meetings Prepared Functional and Technical and Design Document.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643864999_2_419036322" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="643864999COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="643864999JSTD2"> October 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643864999EDDT2"> September 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="643864999JTIT2"> Siebel Configurator / Developer</span> <br/> <span class="joblocation jobcity" id="643864999JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="643864999JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="643864999JDES2" itemprop="description"> <ul> <li> A Japanese pharmaceutical company having office located in Chicago area Worked on requirement analysis, design, coding, unit testing, documentation, maintenance and application support of Siebel 7.8.3 SFA application Managed the Global PC Refresh project ensuring Siebel works well with Windows 7 Deployed the customized Siebel application on new operating system to over 1000 Reps Client: A Japanese pharmaceutical company having office located in New Jersey Developed and configuring Siebel 7.8 ePharma applications.</li> <li> Worked on gathering requirements, created prototypes, met with various business users including business support, sales and marketing teams to capture business requirements Performed Unit testing, System testing and Performance testing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643864999_3_419036323" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="643864999COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="643864999JSTD3"> November 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="643864999EDDT3"> August 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="643864999JTIT3"> Analyst</span> <br/> <span class="joblocation jobcity" id="643864999JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="643864999JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="643864999JDES3" itemprop="description"> <ul> <li> Responsible for maintaining critical Client information pertaining to 7 cost centers Work extensively on Crystal Reports to retrieve any kind of information required by client.</li> <li> Suggest initiatives that can bring time/ hard dollar save.</li> <li> Analyze and send MIS reports to various teams and department heads across JP Morgan.</li> <li> Professional Achievements/Trainings Received "Applause Award" in 2011 and 2012 for outstanding value to client service in Deloitte.</li> <li> Have worked on multiple sales pursuits specifically contributing around technical feasibility and estimation.</li> <li> Salesforce.com Administration Essentials Salesforce.com Force.com Developer.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC643865002" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC643865002"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643865002_1_419036324" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="643865002SCHO1" itemprop="name"> Welingkar Institute of Management Development and Research</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="643865002GRYR1"> April 2005</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="643865002DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="643865002STUY1"> Finance Management Accounting and Finance</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="643865002SCIT1"> </span> <span class="joblocation jobstate" id="643865002SSTA1"> </span> <span class="joblocation jobstate" id="643865002SCNT1"> India</span> </span> <span class="paddedline"> <span class="field" id="643865002FRFM1"> Finance Management Accounting and Finance</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_643865002_2_419036325" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="643865002SCHO2" itemprop="name"> University of Mumbai</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="643865002GRYR2"> May 2004</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="643865002DGRE2" itemprop="name"> IT</span> <span> : </span> <span class="programline" id="643865002STUY2"> IT</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="643865002SCIT2"> </span> <span class="joblocation jobstate" id="643865002SSTA2"> </span> <span class="joblocation jobstate" id="643865002SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="643865002FRFM2"> IT</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL643865004" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL643865004"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_643865004_1_419036330" style="padding-top:0px;"> <div class="field singlecolumn" id="643865004FRFM1"> approach, art, benefits, developing business, Change Management, com, CRM, Crystal Reports, Client, Data Warehouse, documentation, Financial Management, Functional, health information technology, ICM, Information Technology, Japanese, Java Script, marketing, meetings, Access, MS Excel, office, Power Point, Windows 7, win, Word, works, MIS, next, operating system, optimization, Oracle, Developer, processes, coding, Project Leadership, quality, Recruitment, reporting, requirement, Sales, scripts, Siebel, Siebel 7.8.3, Siebel 7.8, SQL, strategy, Training Delivery, translation, troubleshoot, VBScript, VB</div> </div> </div> </div>

CONSULTANT

CONSULTANT Profile Around 5 years of experience in Gathering Requirements, design, development, testing and implementing solutions in SAP and mobile. Worked as business analyst in telecom, Utility Industry. Good knowledge of Operations & Maintenance business process. Experienced in SAP EAM using Compatible units, Design and integration of Design with Work orders. Experience in end-to-end process using computable units for GAS and Electric line of business. Experienced in planning and executing scenarios for End-to-End Testing, Documentation and End User Training Performed Configuration for Plant Maintenance module for End to End process in integration with Material Management Module Knowledgeable in Sales and Distribution module. Extensive experience in documenting reporting requirements to development of the same in SAP ECC and BW. Possess the ability to grasp quickly new concepts and apply the same, the skill, which are typical requirements for working in large SAP R/3 implementations. An excellent team player with a deep sense of commitment and strong desire to learn and grow. Strengths include Intellectual Ability, Ability to work under pressure. Excellent Communication, interpersonal, and presentation skills. Good understanding of Software Development Life Cycles and its different phases. Deans Excellence Scholarship and Distinguish Scholar Award at UT Dallas. EXPERTISE 5 years of experience in Information Technology with specialization in Gathering Business Requirements and Quality Assurance and Testing. Configuration for Organizational Units and Master Data in Plant Maintenance. It includes Plants, Work Centers, Functional Locations, Equipment, Installation/Dismantling at Functional Locations, Equipment Hierarchy, Material, Serial Numbers and Serial Number Profile, Maintenance Plans, Measuring Points and Counters, Document Link, Maintenance Processing, Corrective and Preventive Maintenance Notification Types, Objects and Object Information, Catalogs and Catalog Profiles, Integration of Notification to Order, Order Types, Operation List and Activity Types, BOM's, Costing Sheets. Proficient in Testing and Change Management tools like HPQC, QTP, SMC. Planning and Development of Test cases, Test plans, Test scenarios to meet the products business requirements. Experience in ERP applications. Excellent Communication and Documentation skills and End User Training Testing including GUI Testing, Functional Testing, Performance Testing, Positive and Negative Testing, Security Testing, Integration Testing, System Testing, Load Testing, Interface Testing and Regression Testing. Design documents, As-Is & To-Be process and Function Specifications Skills Requirements Gathering Data Analysis Business Analysis Testing Documentation Configuration Design Functional specification Accomplishments Requirements Gatherire : rements and propose solution which align with cureness Te.sting, Evaluation and Analysis:   Mastered engineering scureare ess.equirements and propose solution which align with the businessprograms, including [Program Name] and [Program Name].sted equipment to ensure compliance. Analyzed data and provided recommendations which resulted in adoption of new cost-saving equipment. Received the "Deans Excellence Scholarship "“and "Distinguish Scholar Award” at UT Dallas.   Professional Experience Consultant 07/2014 to 06/2015 Company Name City , State Projects: ETGIS, Leak Repair, Cathodic Protection. Requirements gathering and Data analysis. Perform Mapping of GIS to SAP. Working with Developers on creating Dashboard for Reporting and Asset Management Perform Interface Testing using SOAPGUI, Functional Testing and UAT. Data cleansing involving creating, dismantling and reconfiguring Equipment, Function Locations, Maintenance items in critical environment. Identifying data discrepancies comparing GIS and SAP Data by working with SME's Acting as a single point of contact between business users and testers. Identified and automated different processes to significantly bring down the time and resources. Providing technical and functional support in migration of GIS data to SAP. Working on Conversion requirements specifications and definition of data elements including clarification of the meaning and purpose of SAP fields. Working closely with Asset Strategists, Mappers, and GIS Engineers to identify the issues and resolving them. Using LSMW,IBIP to create and update the Equipment's, and Functional Locations. Responsible for preparing training manuals for End Users. Using the PAR (Problem Action Resolution), Quality Center tool for defect tracking. Responsible for preparing Requirements Document and Testing for Enhancements for GAS and Compliance Team. Configuration for Capacity Planning and Work clearance Management. Business Analyst 05/2012 to 06/2014 Company Name City , State Southern California Gas Involved in the requirement gathering and designed specifications for business process and Interacted with business users to model the requirements for Reporting Participated in JAD, Gap Analysis session. Configuring Asset Life Cycle Management (CP10, Gas Storage and Riser Inspection )end to end process using SAP PM module in integration with MM module Generated Maintenance Plans by Region for Preventive Maintenance. Design Bundling Program for generation of orders by Region, District, Street, Section, Segment and House no. Design Exception Report to capture certain conditions which requires different process. Integration of GIS with SAP for design to be sent to SAP. Good Understanding of Corrective and Preventive Maintenance. Creation of Data using QTP for training in different environments. Scheduling through Click schedule and Click Mobile Preparing Functional Specification Involved in planning and preparing Test Plan, Test Cases and Test Scripts based on business requirements in the areas like Notifications, Designs, Work Orders, Equipment's, Functional Locations, Material Reservation, Material Master, Customer Master, Purchase requisition and other financial transactions. Created test scripts for front end testing using (GUI and Functionality) QTP. Maintain Requirements matrix in HPQC Managed HP Quality Center for creating, linking and tracking Defects. Writing and running test scripts in HPQC for different scenarios. Providing Support after go-live including training users. Preparing Job Aids for End User Training. Involved in User Acceptance Testing of Reports and Debugging. Design and test reports using BEx Analyzer Define the reports for Compliance with Compliance group, Key Performance Indicator, develop data model and worked closely with development team Worked in translating business processes into technical design documents for M&I process. San Diego Gas Electric Projects: Construction , Planning and Design Facilitated JAD sessions for Electric Field Memo and Riser Inspection (DIMP) Process in SAP Plant Maintenance Module. Designed and implemented Electric Field Memo to improve Electric Gas and Transmission Field and Office Operations by automating the End to End process. Designed complex Compatibility Search for Electric field Memo Data Extraction from Legacy system to SAP for Riser Inspection Designed Process Flow and prepared FunctionalSpec Co-ordinated with Developers with Business requirements Define test scenarios for Mobile Application for Riser Inspection Performed End to End Testing of SAP to Mobile Application Provided training to end users Design process for PMLite and mapped custom table with Costing Sheet for Costing to generate letters in form of pdf to be sent to customers. Testing Adobe Forms for PMLite. Business Analyst 01/2014 to 06/2014 Company Name City , State Gathered requirements for implementing SAP Financial Supply Change Management process. Participated in Brain Storming sessions for Collections Management Business process. Defined Test Scenarios and documented Test scripts for End to End Testing Configure Company Segments, Company codes, Collection Groups, Collection Strategies Data Creation for Testing Preparing Job Aids for End User Training. Business Analyst 09/2010 to 02/2012 Company Name City , State Asset Management Life Cycle Responsible for gathering requirements, documentation and testing Worked in translating business processes into technical design documents Worked in creating query transforms of the ETL process Design and validated reports Co-ordinated with developer for the requirements. Managed the Change Management Process. Uploaded scripts into HP Quality Center from Excel Tested Enhancements, Reports, Functionality and Conversions Performed the Shakedown and Ad-hoc testing before UAT Performed the Smoke, White box, Black box testing before actual execution of test cases. Reported the bugs and communicated with the developers for tracking the defects. Tracked, reviewed, analyzed bugs using Quality Center. Consultant 01/2010 to 05/2010 Company Name City , State Conducted market research and prepared business plan for exploring new market opportunities. Involved in requirements gathering, current market trend evaluation, financial evaluation and comparative study. Education and Training Master of Science : Information Technology Management 2011 University of Texas City , State , United States GPA: GPA: 3.78/4.0 GPA: 3.78/4.0 Skills Asset Management, business plan, Business process, Capacity Planning, Change Management, Conversion, Costing, Data analysis, Debugging, documentation, ETL, Forms, Functional, GIS, GUI, HP, Excel, Office, migration, developer, pdf, Design process, processes, QTP, Quality, Reporting, requirement, Requirements gathering, SAP, Scheduling, Scripts, Specification, User Training, training manuals

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME616434799" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_616434799_1_400979519" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="616434799FNAM1"> </span> <span> </span> <span class="field lName" id="616434799LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM616434801" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM616434801"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616434801_1_400979528" style="padding-top:0px;"> <div class="field singlecolumn" id="616434801FRFM1"> Around 5 years of experience in Gathering Requirements, design, development, testing and implementing solutions in SAP and mobile. Worked as business analyst in telecom, Utility Industry. Good knowledge of Operations &amp; Maintenance business process. Experienced in SAP EAM using Compatible units, Design and integration of Design with Work orders. Experience in end-to-end process using computable units for GAS and Electric line of business. Experienced in planning and executing scenarios for End-to-End Testing, Documentation and End User Training Performed Configuration for Plant Maintenance module for End to End process in integration with Material Management Module Knowledgeable in Sales and Distribution module. Extensive experience in documenting reporting requirements to development of the same in SAP ECC and BW. Possess the ability to grasp quickly new concepts and apply the same, the skill, which are typical requirements for working in large SAP R/3 implementations. An excellent team player with a deep sense of commitment and strong desire to learn and grow. Strengths include Intellectual Ability, Ability to work under pressure. Excellent Communication, interpersonal, and presentation skills. Good understanding of Software Development Life Cycles and its different phases. Deans Excellence Scholarship and Distinguish Scholar Award at UT Dallas. EXPERTISE 5 years of experience in Information Technology with specialization in Gathering Business Requirements and Quality Assurance and Testing. Configuration for Organizational Units and Master Data in Plant Maintenance. It includes Plants, Work Centers, Functional Locations, Equipment, Installation/Dismantling at Functional Locations, Equipment Hierarchy, Material, Serial Numbers and Serial Number Profile, Maintenance Plans, Measuring Points and Counters, Document Link, Maintenance Processing, Corrective and Preventive Maintenance Notification Types, Objects and Object Information, Catalogs and Catalog Profiles, Integration of Notification to Order, Order Types, Operation List and Activity Types, BOM's, Costing Sheets. Proficient in Testing and Change Management tools like HPQC, QTP, SMC. Planning and Development of Test cases, Test plans, Test scenarios to meet the products business requirements. Experience in ERP applications. Excellent Communication and Documentation skills and End User Training Testing including GUI Testing, Functional Testing, Performance Testing, Positive and Negative Testing, Security Testing, Integration Testing, System Testing, Load Testing, Interface Testing and Regression Testing. Design documents, As-Is &amp; To-Be process and Function Specifications </div> </div> </div> <div class="section" id="SECTION_HILT616434802" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT616434802"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616434802_1_400986420" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="616434802SKC11"> <ul> <li> Requirements Gathering </li> <li> Data Analysis</li> <li> Business Analysis</li> <li> Testing</li> <li> Documentation</li> </ul> </td> <td class="field twocol_2" id="616434802SKC21"> <ul> <li> Configuration</li> <li> Design</li> <li> Functional specification</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM616435352" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM616435352"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616435352_1_400989879" style="padding-top:0px;"> <div class="field singlecolumn" id="616435352FRFM1"> <p align="LEFT"> Requirements Gatherire :</p> <p align="LEFT"> rements and propose solution which align with cureness</p> <br/> <p align="LEFT"> <i> Te.sting, Evaluation and Analysis:</i>  </p> <ul> <li> Mastered engineering scureare ess.equirements and propose solution which align with the businessprograms, including [Program Name] and [Program Name].sted equipment to ensure compliance.</li> <li> Analyzed data and provided recommendations which resulted in adoption of new cost-saving equipment.</li> </ul> <br/> <p align="LEFT"> <i> Received the "Deans Excellence Scholarship "“and "Distinguish Scholar Award” at UT Dallas.</i>  </p> </div> </div> </div> <div class="section" id="SECTION_EXPR616434803" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR616434803"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616434803_1_400979522" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="616434803JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616434803JSTD1"> 07/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="616434803EDDT1"> 06/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="616434803COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="616434803JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="616434803JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="616434803JDES1" itemprop="description"> <ul> <li> Projects: ETGIS, Leak Repair, Cathodic Protection.</li> <li> Requirements gathering and Data analysis.</li> <li> Perform Mapping of GIS to SAP.</li> <li> Working with Developers on creating Dashboard for Reporting and Asset Management Perform Interface Testing using SOAPGUI, Functional Testing and UAT.</li> <li> Data cleansing involving creating, dismantling and reconfiguring Equipment, Function Locations, Maintenance items in critical environment.</li> <li> Identifying data discrepancies comparing GIS and SAP Data by working with SME's Acting as a single point of contact between business users and testers.</li> <li> Identified and automated different processes to significantly bring down the time and resources.</li> <li> Providing technical and functional support in migration of GIS data to SAP.</li> <li> Working on Conversion requirements specifications and definition of data elements including clarification of the meaning and purpose of SAP fields.</li> <li> Working closely with Asset Strategists, Mappers, and GIS Engineers to identify the issues and resolving them.</li> <li> Using LSMW,IBIP to create and update the Equipment's, and Functional Locations.</li> <li> Responsible for preparing training manuals for End Users.</li> <li> Using the PAR (Problem Action Resolution), Quality Center tool for defect tracking.</li> <li> Responsible for preparing Requirements Document and Testing for Enhancements for GAS and Compliance Team.</li> <li> Configuration for Capacity Planning and Work clearance Management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616434803_2_400979523" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="616434803JTIT2"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616434803JSTD2"> 05/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="616434803EDDT2"> 06/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="616434803COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="616434803JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="616434803JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="616434803JDES2" itemprop="description"> <ul> <li> Southern California Gas Involved in the requirement gathering and designed specifications for business process and Interacted with business users to model the requirements for Reporting Participated in JAD, Gap Analysis session.</li> <li> Configuring Asset Life Cycle Management (CP10, Gas Storage and Riser Inspection )end to end process using SAP PM module in integration with MM module Generated Maintenance Plans by Region for Preventive Maintenance.</li> <li> Design Bundling Program for generation of orders by Region, District, Street, Section, Segment and House no.</li> <li> Design Exception Report to capture certain conditions which requires different process.</li> <li> Integration of GIS with SAP for design to be sent to SAP.</li> <li> Good Understanding of Corrective and Preventive Maintenance.</li> <li> Creation of Data using QTP for training in different environments.</li> <li> Scheduling through Click schedule and Click Mobile Preparing Functional Specification Involved in planning and preparing Test Plan, Test Cases and Test Scripts based on business requirements in the areas like Notifications, Designs, Work Orders, Equipment's, Functional Locations, Material Reservation, Material Master, Customer Master, Purchase requisition and other financial transactions.</li> <li> Created test scripts for front end testing using (GUI and Functionality) QTP.</li> <li> Maintain Requirements matrix in HPQC Managed HP Quality Center for creating, linking and tracking Defects.</li> <li> Writing and running test scripts in HPQC for different scenarios.</li> <li> Providing Support after go-live including training users.</li> <li> Preparing Job Aids for End User Training.</li> <li> Involved in User Acceptance Testing of Reports and Debugging.</li> <li> Design and test reports using BEx Analyzer Define the reports for Compliance with Compliance group, Key Performance Indicator, develop data model and worked closely with development team Worked in translating business processes into technical design documents for M&amp;I process.</li> <li> San Diego Gas Electric Projects: Construction , Planning and Design Facilitated JAD sessions for Electric Field Memo and Riser Inspection (DIMP) Process in SAP Plant Maintenance Module.</li> <li> Designed and implemented Electric Field Memo to improve Electric Gas and Transmission Field and Office Operations by automating the End to End process.</li> <li> Designed complex Compatibility Search for Electric field Memo Data Extraction from Legacy system to SAP for Riser Inspection Designed Process Flow and prepared FunctionalSpec Co-ordinated with Developers with Business requirements Define test scenarios for Mobile Application for Riser Inspection Performed End to End Testing of SAP to Mobile Application Provided training to end users Design process for PMLite and mapped custom table with Costing Sheet for Costing to generate letters in form of pdf to be sent to customers.</li> <li> Testing Adobe Forms for PMLite.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616434803_3_400979524" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="616434803JTIT3"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616434803JSTD3"> 01/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="616434803EDDT3"> 06/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="616434803COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="616434803JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="616434803JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="616434803JDES3" itemprop="description"> <ul> <li> Gathered requirements for implementing SAP Financial Supply Change Management process.</li> <li> Participated in Brain Storming sessions for Collections Management Business process.</li> <li> Defined Test Scenarios and documented Test scripts for End to End Testing Configure Company Segments, Company codes, Collection Groups, Collection Strategies Data Creation for Testing Preparing Job Aids for End User Training.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616434803_4_400979525" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="616434803JTIT4"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616434803JSTD4"> 09/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="616434803EDDT4"> 02/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="616434803COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="616434803JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="616434803JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="616434803JDES4" itemprop="description"> <ul> <li> Asset Management Life Cycle Responsible for gathering requirements, documentation and testing Worked in translating business processes into technical design documents Worked in creating query transforms of the ETL process Design and validated reports Co-ordinated with developer for the requirements.</li> <li> Managed the Change Management Process.</li> <li> Uploaded scripts into HP Quality Center from Excel Tested Enhancements, Reports, Functionality and Conversions Performed the Shakedown and Ad-hoc testing before UAT Performed the Smoke, White box, Black box testing before actual execution of test cases.</li> <li> Reported the bugs and communicated with the developers for tracking the defects.</li> <li> Tracked, reviewed, analyzed bugs using Quality Center.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616434803_5_400979526" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="616434803JTIT5"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616434803JSTD5"> 01/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="616434803EDDT5"> 05/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="616434803COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="616434803JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="616434803JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="616434803JDES5" itemprop="description"> <ul> <li> Conducted market research and prepared business plan for exploring new market opportunities.</li> <li> Involved in requirements gathering, current market trend evaluation, financial evaluation and comparative study.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC616434804" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC616434804"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616434804_1_400979527" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="616434804DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="616434804STUY1"> Information Technology Management</span> <span class="datesWrapper"> <span class="jobdates" id="616434804GRYR1"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616434804SCHO1" itemprop="name"> University of Texas</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="616434804SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="616434804SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="616434804SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="616434804GRPA1"> GPA: 3.78/4.0</span> </span> <span class="paddedline"> <span class="field" id="616434804FRFM1"> <p align="LEFT"> GPA: 3.78/4.0</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL616434805" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL616434806" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL616434806"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616434806_1_400979529" style="padding-top:0px;"> <div class="field singlecolumn" id="616434806FRFM1"> <p align="LEFT"> Asset Management, business plan, Business process, Capacity Planning, Change Management, Conversion, Costing, Data analysis, Debugging, documentation, ETL, Forms, Functional, GIS, GUI, HP, Excel, Office, migration, developer, pdf, Design process, processes, QTP, Quality, Reporting, requirement, Requirements gathering, SAP, Scheduling, Scripts, Specification, User Training, training manuals</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Astute and innovative attorney with strong ability to develop and implement effective litigation case strategies and write persuasive motions. Proven ability to resolve complex cases in clients' favor.  Meticulous, conscientious, tenacious, organized, analytical, and able to thrive in dynamic environments.   Skills Court Procedures Legal Document Preparation Strong Researcher Strong Negotiator Organization Communication Leadership Team Player Litigation Management Detailed-Oriented            Due Dilligence Deposition Motion Practice  Regulatory Compliance Risk Management Strong Writer Civil Litigation Quality Assurance Professional and Personable Analytical Work History Consultant 06/2014 to Current Company Name – City , State Serve as consultant attorney to major Virgin Islands' law firm that represents individuals, classes, and organizations in plaintiff-side civil litigation, involving areas of contracts, commercial transactions, trusts, bankruptcy, personal injury, and discrimination on the basis of race, national origin, sex, disability, and age.​  Conduct legal research in complex litigation matters. Draft pleadings, oppositions to motion to dismiss, summary judgment, daubert motions, and appellate briefs. Conduct discovery. Interpret laws, rulings and regulations for individuals and businesses. Special Assistant Corporation Counsel 03/2011 to 05/2014 Company Name – City , State Served as Special Assistant Corporation Counsel in the Special Federal Litigation Division, a specialized division created to defend the City and its officials in civil rights cases brought exclusively in federal courts pursuant to the United States Constitution and 42 U.S.C. Section 1983, in which misconduct was claimed against the police, District Attorney, correction officer, and the Mayor of the City of New York. Made frequent appearances in federal courts and managed heavy caseload. Evaluated cases and negotiated settlements. Represented clients at settlement conferences and mediations. Drafted pleadings, memoranda, settlement agreements, motions, interrogatories and requests for production of documents, initial disclosures, joint pre-trial orders, and letters. Developed and executed investigative strategies. Conducted discovery, including taking and defending depositions, and prepared cases for trial. Investigated alleged criminal and constitutional law violations. Conducted legal research and analysis. Interviewed clients and witnesses. Made presentations to division attorneys and supervisors regarding case developments and strategies. Developed strategies and arguments in preparation for presentation of cases. Interpreted laws, rulings and regulations for clients. Attorney 01/2010 to 01/2011 Company Name – City , State Served as principal attorney in practice primarily focused  on family and immigration laws. Counseled clients on a variety of matters including compliance with various regulations and codes. Conducted factual and legal investigations. Drafted pleadings and motions. Filed and argued motions. Designed discovery plans and conducted discovery. Developed and successfully implemented case strategies. Negotiated and drafted settlement and commercial lease agreements. Represented client at hearings. Consultant Attorney 12/2005 to 12/2009 Company Name – City , State Served as Consultant Attorney by Assisting several law firms during  civil litigation, white collar criminal litigation, and SEC and DOJ investigations regarding matters involving allegations of fraud, anti-money laundering violations, and antiitrust violations. Analyzed financial documentation and communications such risk alerts and Suspicious Activity Reports (SAR) to identify regulatory risks and whether company exceeded its risk appetite in violation of company's own procedures.   Reviewed transactions and communications for fraud,  illegal wire transfers, suspicious activities, breach of contract, breach of  fiduciary duties, and regulatory violations.   Performed second level and quality control review to ensure documentation was correctly annotated and categorized prior to production to government regulators, and adverse parties. 
 Reviewed and analyzed documents to determine if method of calculating out-of-network benefits violated ERISA, RICO, the Sherman Act and state law.         Conducted due diligence to ensure merger/acquisition did not violate U.S. antitrust law. Conducted legal research, developed case theories, and drafted memoranda. Assisted in deposition and trial preparation by drafting privilege logs. Firms: Jenner & Block; Arkin, Kaplan & Rice; Debevoise & Plimpton. Education J.D. : Law May 2005 Fordham University School of Law - City , State GPA: Fordham Journal of Corporate and Financial Law, Staff Member *Dean's recognition for successfully representing client in immigration case *Archibald R. Murray Public Service Award Fordham Journal of Corporate and Financial Law, Staff Member *Dean's recognition for successfully representing client in immigration case *Archibald R. Murray Public Service Award Fordham Immigration Rights Clinic - City , State The Honorable Cornelius Blackshear - City , State Bachelor of Arts : Criminal Justice May 2000 John Jay College of Criminal Justice - City , State GPA: Magna Cum Laude Dean's List Recipient Bar Admissions Criminal Justice Magna Cum Laude Dean's List Recipient Bar Admissions

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="firstsection" id="SECTION_PICT606000903" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_NAME606000898" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_606000898_1_394202975"> <div class="name" itemprop="name"> <span class="field" id="606000898FNAM1"> </span> <span> </span> <span class="field" id="606000898LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM606000904" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM606000904"> Professional Summary</div> </div> <div class="bottomborder"> </div> <div class="lowerborder thinbottomborder"> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_606000904_1_394235743"> <div class="field singlecolumn" id="606000904FRFM1"> <p style="text-align: justify;"> Astute and innovative attorney with strong ability to develop and implement effective litigation case strategies and write persuasive motions. Proven ability to resolve complex cases in clients' favor.  Meticulous, conscientious, tenacious, organized, analytical, and able to thrive in dynamic environments.   <br/> </p> </div> </div> </div> <div class="section" id="SECTION_HILT606000905" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT606000905"> Skills</div> </div> <div class="bottomborder"> </div> <div class="lowerborder thinbottomborder"> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_606000905_1_394220073"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="606000905SKC11"> <p style="text-align: justify;"> Court Procedures</p> <p> Legal Document Preparation</p> <p> Strong Researcher</p> <p> Strong Negotiator</p> <p> Organization</p> <p> Communication</p> <p> Leadership</p> <p> Team Player</p> <p> Litigation Management</p> <p> Detailed-Oriented           </p> </td> <td class="field twocol_2" id="606000905SKC21"> <p> Due Dilligence</p> <p> Deposition</p> <p> Motion Practice </p> <p> Regulatory Compliance</p> <p> Risk Management</p> <p> Strong Writer</p> <p> Civil Litigation</p> <p> Quality Assurance</p> <p> Professional and Personable</p> <p> Analytical</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR606000900" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR606000900"> Work History</div> </div> <div class="bottomborder"> </div> <div class="lowerborder thinbottomborder"> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_606000900_1_394202977" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="606000900JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="606000900JSTD1"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="606000900EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="606000900COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="606000900JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000900JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="606000900JDES1" itemprop="description"> <p style="text-align: justify;"> Serve as consultant attorney to major Virgin Islands' law firm that represents individuals, classes, and organizations in plaintiff-side civil litigation, involving areas of contracts, commercial transactions, trusts, bankruptcy, personal injury, and discrimination on the basis of race, national origin, sex, disability, and age.​ </p> <p> Conduct legal research in complex litigation matters.</p> <p> Draft pleadings, oppositions to motion to dismiss, summary judgment, daubert motions, and appellate briefs.</p> <p> Conduct discovery.</p> <p> Interpret laws, rulings and regulations for individuals and businesses.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000900_2_394202979" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="606000900JTIT2"> Special Assistant Corporation Counsel</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="606000900JSTD2"> 03/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="606000900EDDT2"> 05/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="606000900COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="606000900JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000900JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="606000900JDES2" itemprop="description"> <p style="text-align: justify;"> Served as Special Assistant Corporation Counsel in the Special Federal Litigation Division, a specialized division created to defend the City and its officials in civil rights cases brought exclusively in federal courts pursuant to the United States Constitution and 42 U.S.C. Section 1983, in which misconduct was claimed against the police, District Attorney, correction officer, and the Mayor of the City of New York.</p> <p> Made frequent appearances in federal courts and managed heavy caseload.</p> <p> Evaluated cases and negotiated settlements.</p> <p> Represented clients at settlement conferences and mediations.</p> <p> Drafted pleadings, memoranda, settlement agreements, motions, interrogatories and requests for production of documents, initial disclosures, joint pre-trial orders, and letters.</p> <p> Developed and executed investigative strategies.</p> <p> Conducted discovery, including taking and defending depositions, and prepared cases for trial.</p> <p> Investigated alleged criminal and constitutional law violations.</p> <p> Conducted legal research and analysis.</p> <p> Interviewed clients and witnesses.</p> <p> Made presentations to division attorneys and supervisors regarding case developments and strategies.</p> <p> Developed strategies and arguments in preparation for presentation of cases.</p> <p> Interpreted laws, rulings and regulations for clients.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000900_3_394202980" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="606000900JTIT3"> Attorney</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="606000900JSTD3"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="606000900EDDT3"> 01/2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="606000900COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="606000900JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000900JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="606000900JDES3" itemprop="description"> <p> Served as principal attorney in practice primarily focused <font style="line-height: 1.5;">  on family and immigration laws.</font> </p> <p> Counseled clients on a variety of matters including compliance with various regulations and codes.</p> <p> Conducted factual and legal investigations.</p> <p> Drafted pleadings and motions.</p> <p> Filed and argued motions.</p> <p> Designed discovery plans and conducted discovery.</p> <p> Developed and successfully implemented case strategies.</p> <p> Negotiated and drafted settlement and commercial lease agreements.</p> <p> Represented client at hearings.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000900_4_394202982" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="606000900JTIT4"> Consultant Attorney</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="606000900JSTD4"> 12/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="606000900EDDT4"> 12/2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="606000900COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="606000900JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000900JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="606000900JDES4" itemprop="description"> <div> Served as Consultant Attorney by Assisting several law firms during  civil litigation, white collar criminal litigation, and SEC and DOJ investigations regarding matters involving allegations of fraud, anti-money laundering violations, and antiitrust violations.<font style="line-height: 1.5;"> </font> </div> <p> Analyzed financial documentation and communications such risk alerts and Suspicious Activity Reports (SAR) to identify regulatory risks and whether company exceeded its risk appetite in violation of company's own procedures.  </p> <p> Reviewed transactions and communications for fraud,  illegal wire transfers, suspicious activities, breach of contract, breach of  fiduciary duties, and regulatory violations.  </p> <p> Performed second level and quality control review to ensure documentation was correctly annotated and categorized prior to production to government regulators, and adverse parties. 
 </p> <p> Reviewed and analyzed documents to determine if method of calculating out-of-network benefits violated ERISA, RICO, the Sherman Act and state law.        </p> <p> Conducted due diligence to ensure merger/acquisition did not violate U.S. antitrust law. <br/> </p> <p> Conducted legal research, developed case theories, and drafted memoranda.</p> <p> Assisted in deposition and trial preparation by drafting privilege logs.</p> <p> <strong> Firms:</strong> Jenner &amp; Block; Arkin, Kaplan &amp; Rice; Debevoise &amp; Plimpton.</p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC606000901" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC606000901"> Education</div> </div> <div class="bottomborder"> </div> <div class="lowerborder"> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_606000901_1_394202983" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="606000901DGRE1" itemprop="name"> J.D.</span> <span> : </span> <span class="programline" id="606000901STUY1"> Law</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="606000901GRYR1"> May 2005</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="606000901SCHO1" itemprop="name"> Fordham University School of Law</span> <span> - </span> <span class="joblocation jobcity" id="606000901SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000901SSTA1"> State</span> <br/> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="606000901GRPA1"> Fordham Journal of Corporate and Financial Law, Staff Member *Dean's recognition for successfully representing client in immigration case *Archibald R. Murray Public Service Award</span> </span> <span class="field" id="606000901FRFM1"> Fordham Journal of Corporate and Financial Law, Staff Member *Dean's recognition for successfully representing client in immigration case *Archibald R. Murray Public Service Award</span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000901_2_394202984"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="606000901SCHO2" itemprop="name"> Fordham Immigration Rights Clinic</span> <span> - </span> <span class="joblocation jobcity" id="606000901SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000901SSTA2"> State</span> <br/> </span> <span class="field" id="606000901FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000901_3_394202985"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="606000901SCHO3" itemprop="name"> The Honorable Cornelius Blackshear</span> <span> - </span> <span class="joblocation jobcity" id="606000901SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000901SSTA3"> State</span> <br/> </span> <span class="field" id="606000901FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_606000901_4_394202986" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="606000901DGRE4" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="606000901STUY4"> Criminal Justice</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="606000901GRYR4"> May 2000</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="606000901SCHO4" itemprop="name"> John Jay College of Criminal Justice</span> <span> - </span> <span class="joblocation jobcity" id="606000901SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="606000901SSTA4"> State</span> <br/> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="606000901GRPA4"> Magna Cum Laude Dean's List Recipient Bar Admissions</span> </span> <span class="field" id="606000901FRFM4"> Criminal Justice Magna Cum Laude Dean's List Recipient Bar Admissions</span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Master's degree in Computer Science with twenty-five years of experience designing, implementing, and maintaining computer programs, architectures, and operating systems. Expert in C, C++, Java, SQL and with web based applications. Over ten years' experience teaching as adjunct or full time faculty while running a consulting firm. Highlights Proficient in HTML SQL expert Analytical Self-starter JavaScript expert C, C++, Java expert Accomplishments Awarded United States Patent Number 5,758,052 in May 1998 for Network Management Method Using Redundant Control Processors Awarded United States Patent Number 5,491,791 in February 1996 for System and Method for Remote Workstation Monitoring Within a Distributed Computing Environment Deans Scholarship at the University of Pittsburgh towards Ph.D. degree, May 1989 - May 1990 Teaching Assistant at the University of Pittsburgh, Operating Systems, August 1989 Experience Consultant January 2002 to Current Company Name － City , State Currently running a business doing general programming and web development. The majority of the work is server side programming using either ASP or PHP with SQL. Recent contracts included a PHP project using MySQL for a ticket broker with 1500 websites. Another was doing business analysis programming using SQL Server, C#, .NET, AJAX, and HTML for a global law firm. Senior Operations Programmer January 2001 to January 2002 Company Name － City , State Operations programmer responsible for programming card access systems. The programming included enhancements to the Casi-Rusco Picture Perfect system. Responsibilities were to write C and SQL code to enhance the capabilities of Picture Perfect. Maintained a Red Hat Linux 7.1 server for development purposes. Wrote PHP code to generate reports from a MySQL database. Programming Manager & Systems Analyst November 1999 to January 2001 Company Name － City , State Programming manager for a distance learning web based business. Responsibilities included managing the programming department and the programming for a virtual classroom. The classroom was created using Director with parts including ASP, HTML, Flash, Quicktime and VB. IS Manager July 1999 to November 1999 Company Name － City , State Programming manager for a web based business. Responsibilities included managing programmers and IT professionals and maintaining the front and back ends of an Internet based business. Programming was done in VB, Delphi and JavaScript. Systems Analyst - Department Manager November 1998 to July 1999 Company Name － City , State Systems Analyst for a large Internet based automated time clock project. Responsibilities included troubleshooting, interface set-ups with other vendors and new account set-ups. Managed the whole department while the director was not available. Languages used in this position were Java, C++, VB, SQL, FoxPro and HTML. Databases used were Oracle and btrieve. Senior Systems Developer October 1997 to October 1998 Company Name － City , State Software engineer for an inventory control group in a large project. Product was developed in a Windows and a UNIX environment, with the final product to be delivered under UNIX. Code was developed in C using dynamic SQL on an Oracle database. Duties included coordinating with off-shore programmers, unit testing, sub-system testing, development and performance tuning. Tools were written in VB on a Windows system. Computer Consultant April 1994 to September 1997 Company Name － City , State Developed a Lotus 123 project to manage resources for the project management team. GE Capital Stamford, CT Maintained and enhanced C programs supporting a client/server collections application. Provided 24 hour customer support for the application as well. IBM Corporation Fishkill, NY Maintained previously existing code written in Lotus 123. Oversaw the delivery of code using TCP/IP and worked on IBM's Financial Data Warehouse's Internet pages. Provided general PC customer support to IBM management. IBM Corporation Southbury, CT Designed and implemented an OS/2 DB2/2 interface for all SQL in a VX-REXX application. IBM Corporation Fishkill, NY Designed and implemented an OS/2 Presentation Manager program in C to capture real-time scientific data from an IBM mainframe assembly line producing computer wafers. The data was captured from the serial port of a piece of equipment monitoring wafer qualify. Graphs were then drawn using the OS/2 PM GPI commands. Spent some time learning GPF as a tool for code development. Self-Employed New Hyde Park, NY Designed and implemented modifications to a dBase program to customize it for a client. Senior Associate Programmer January 1990 to March 1994 Company Name － City , State and Poughkeepsie, NY Systems Test Lead and OS/2 developer for a large OS/2 project written in C to manage the TPF operating system. This included extensive Presentation Manager and Database Manager knowledge. This was a LAN based system and some communications programming was included. Also did some 370 Assembler programming for the TPF operating system. Additional Programming January 1979 - July 1984 Defense Industry Programmed for defense contractors in Virginia, Maryland and New York mostly using the UNIX operating system, with C, Extended Basic and Fortran. This work was mostly classified; some was real-time analysis for submarine warfare. One 2-year project was mapping for the Defense Mapping Agency. Education Master of Science : Computer Science , 1989 University of Pittsburgh University of Pittsburgh, Master of Science in Computer Science, 1989, GPA: 3.75 Courses included: Compilers, Computer Architecture. Operating Systems, Algorithm Design and Analysis, Computational Geometry, Information Processing, Database Design, Digital Design, Graphics and Microcomputers. Almost all of this work was done using the UNIX operating system. Bachelor of Arts : Computer Science , 1978 State University of New York, College at Potsdam State University of New York, College at Potsdam, Bachelor of Arts in Computer Science, 1978 Studies included: Languages, Top Down Structured Programming, Systems Programming and Operating systems. Skills Sql, Html, Asp, Mysql, Php, .net, Ajax, Business Analysis, C#, Contracts, Ms Sql Server, Sql Server, Os/2, Real-time, Database, Unix, Associate, Defense Industry, Fortran, Lan, Mapping, Test Lead, Topo, Tpf, Assembly, Assembly Line, Client/server, Collections, Credit, Customer Support, Db2, Dbase, General Pc, Ibm Mainframe, Mainframe, Project Management, Rexx, Tcp, Tcp/ip, Wafer, Systems Analyst, Oracle, Web Based, Flash, Engineer, Inventory, Inventory Control, Performance Tuning, Software Engineer, System Testing, Testing, Unit Testing, Access, Casi-rusco, Linux, Operations, Red Hat, Btrieve, C++, Databases, Foxpro, Java, New Account, Ups, Adult Learning, Apache, Back End, Clients, Computer Programming, Database Management, Dod, Government Contracting, Instructor, Mentor, Pascal, Patent, Security, Software Development, Structured Software, Systems Analysis, Teaching, Visual Basic, Web Server, Delphi, Javascript, Algorithm, Architecture, Database Design, Digital Design, Systems Programming

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME603679262" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_603679262_1_392695067" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="603679262FNAM1"> </span> <span> </span> <span class="field" id="603679262LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM603679264" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM603679264"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679264_1_392695069" style=" padding-top:0px; "> <div class="field singlecolumn" id="603679264FRFM1"> <p align="LEFT"> Master's degree in Computer Science with twenty-five years of experience designing, implementing, and maintaining computer programs, architectures, and operating systems. Expert in C, C++, Java, SQL and with web based applications. Over <font> ten years' experience teaching as adjunct or full time faculty while running a consulting firm.</font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_HILT603679265" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT603679265"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679265_1_392696302" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="603679265SKC11"> <ul> <li> Proficient in HTML</li> <li> SQL expert</li> <li> Analytical</li> </ul> </td> <td class="field twocol_2 charspace" id="603679265SKC21"> <ul> <li> Self-starter</li> <li> JavaScript expert</li> <li> C, C++, Java expert</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM603679269" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM603679269"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679269_1_392695070" style=" padding-top:0px; "> <div class="field singlecolumn" id="603679269FRFM1"> <ul> <li> Awarded United States Patent Number 5,758,052 in May 1998 for Network Management Method Using Redundant Control Processors</li> <li> Awarded United States Patent Number 5,491,791 in February 1996 for System and Method for Remote Workstation Monitoring Within a Distributed Computing Environment</li> <li> Deans Scholarship at the University of Pittsburgh towards Ph.D. degree, May 1989 - May 1990</li> <li> Teaching Assistant at the University of Pittsburgh, Operating Systems, August 1989</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR603679266" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR603679266"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679266_1_392695071" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD1"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES1" itemprop="description"> Currently running a business doing general programming and web development. The majority of the work is server side programming using either ASP or PHP with SQL. Recent contracts included a PHP project using MySQL for a ticket broker with 1500 websites. Another was doing business analysis programming using SQL Server, C#, .NET, AJAX, and HTML for a global law firm.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_2_392695072" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT2"> Senior Operations Programmer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD2"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT2"> January 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES2" itemprop="description"> Operations programmer responsible for programming card access systems. The programming included enhancements to the Casi-Rusco Picture Perfect system. Responsibilities were to write C and SQL code to enhance the capabilities of Picture Perfect. Maintained a Red Hat Linux 7.1 server for development purposes. Wrote PHP code to generate reports from a MySQL database.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_3_392695073" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT3"> Programming Manager &amp; Systems Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD3"> November 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT3"> January 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES3" itemprop="description"> Programming manager for a distance learning web based business. Responsibilities included managing the programming department and the programming for a virtual classroom. The classroom was created using Director with parts including ASP, HTML, Flash, Quicktime and VB.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_4_392695074" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT4"> IS Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD4"> July 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT4"> November 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES4" itemprop="description"> Programming manager for a web based business. Responsibilities included managing programmers and IT professionals and maintaining the front and back ends of an Internet based business. Programming was done in VB, Delphi and JavaScript.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_5_392695075" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT5"> Systems Analyst - Department Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD5"> November 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT5"> July 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES5" itemprop="description"> Systems Analyst for a large Internet based automated time clock project. Responsibilities included troubleshooting, interface set-ups with other vendors and new account set-ups. Managed the whole department while the director was not available. Languages used in this position were Java, C++, VB, SQL, FoxPro and HTML. Databases used were Oracle and btrieve.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_6_392695076" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT6"> Senior Systems Developer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD6"> October 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT6"> October 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES6" itemprop="description"> Software engineer for an inventory control group in a large project. Product was developed in a Windows and a UNIX environment, with the final product to be delivered under UNIX. Code was developed in C using dynamic SQL on an Oracle database. Duties included coordinating with off-shore programmers, unit testing, sub-system testing, development and performance tuning. Tools were written in VB on a Windows system.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_7_392695077" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT7"> Computer Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD7"> April 1994</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT7"> September 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES7" itemprop="description"> Developed a Lotus 123 project to manage resources for the project management team. GE Capital Stamford, CT Maintained and enhanced C programs supporting a client/server collections application. Provided 24 hour customer support for the application as well. IBM Corporation Fishkill, NY Maintained previously existing code written in Lotus 123. Oversaw the delivery of code using TCP/IP and worked on IBM's Financial Data Warehouse's Internet pages. Provided general PC customer support to IBM management. IBM Corporation Southbury, CT Designed and implemented an OS/2 DB2/2 interface for all SQL in a VX-REXX application. IBM Corporation Fishkill, NY Designed and implemented an OS/2 Presentation Manager program in C to capture real-time scientific data from an IBM mainframe assembly line producing computer wafers. The data was captured from the serial port of a piece of equipment monitoring wafer qualify. Graphs were then drawn using the OS/2 PM GPI commands. Spent some time learning GPF as a tool for code development. Self-Employed New Hyde Park, NY Designed and implemented modifications to a dBase program to customize it for a client.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679266_8_392695078" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="603679266JTIT8"> Senior Associate Programmer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="603679266JSTD8"> January 1990</span> <span> to </span> <span class="jobdates" format="%B %Y" id="603679266EDDT8"> March 1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="603679266COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="603679266JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="603679266JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="603679266JDES8" itemprop="description"> and Poughkeepsie, NY Systems Test Lead and OS/2 developer for a large OS/2 project written in C to manage the TPF operating system. This included extensive Presentation Manager and Database Manager knowledge. This was a LAN based system and some communications programming was included. Also did some 370 Assembler programming for the TPF operating system. Additional Programming January 1979 - July 1984 Defense Industry Programmed for defense contractors in Virginia, Maryland and New York mostly using the UNIX operating system, with C, Extended Basic and Fortran. This work was mostly classified; some was real-time analysis for submarine warfare. One 2-year project was mapping for the Defense Mapping Agency.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC603679267" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC603679267"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679267_1_392695079" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="603679267DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="603679267STUY1"> Computer Science</span> <span> , </span> <span class="jobdates" id="603679267GRYR1"> 1989</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="603679267SCHO1" itemprop="name"> University of Pittsburgh</span> <span class="joblocation jobcity" id="603679267SCIT1"> </span> <span class="joblocation jobstate" id="603679267SSTA1"> </span> <span class="joblocation jobstate" id="603679267SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="603679267FRFM1"> University of Pittsburgh, Master of Science in Computer Science, 1989, GPA: 3.75 Courses included: Compilers, Computer Architecture. Operating Systems, Algorithm Design and Analysis, Computational Geometry, Information Processing, Database Design, Digital Design, Graphics and Microcomputers. Almost all of this work was done using the UNIX operating system.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_603679267_2_392695080" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="603679267DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="603679267STUY2"> Computer Science</span> <span> , </span> <span class="jobdates" id="603679267GRYR2"> 1978</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="603679267SCHO2" itemprop="name"> State University of New York, College at Potsdam</span> <span class="joblocation jobcity" id="603679267SCIT2"> </span> <span class="joblocation jobstate" id="603679267SSTA2"> </span> <span class="joblocation jobstate" id="603679267SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="603679267FRFM2"> State University of New York, College at Potsdam, Bachelor of Arts in Computer Science, 1978 Studies included: Languages, Top Down Structured Programming, Systems Programming and Operating systems.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL603679278" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL603679278"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_603679278_1_392695082" style=" padding-top:0px; "> <div class="field singlecolumn" id="603679278FRFM1"> Sql, Html, Asp, Mysql, Php, .net, Ajax, Business Analysis, C#, Contracts, Ms Sql Server, Sql Server, Os/2, Real-time, Database, Unix, Associate, Defense Industry, Fortran, Lan, Mapping, Test Lead, Topo, Tpf, Assembly, Assembly Line, Client/server, Collections, Credit, Customer Support, Db2, Dbase, General Pc, Ibm Mainframe, Mainframe, Project Management, Rexx, Tcp, Tcp/ip, Wafer, Systems Analyst, Oracle, Web Based, Flash, Engineer, Inventory, Inventory Control, Performance Tuning, Software Engineer, System Testing, Testing, Unit Testing, Access, Casi-rusco, Linux, Operations, Red Hat, Btrieve, C++, Databases, Foxpro, Java, New Account, Ups, Adult Learning, Apache, Back End, Clients, Computer Programming, Database Management, Dod, Government Contracting, Instructor, Mentor, Pascal, Patent, Security, Software Development, Structured Software, Systems Analysis, Teaching, Visual Basic, Web Server, Delphi, Javascript, Algorithm, Architecture, Database Design, Digital Design, Systems Programming</div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Focus Analytical and results oriented professional with 2+ years of extensive experience in conducting, analyzing and interpreting customer, competitor and market intelligence across the marketing spectrum on customer segmentations and product categories. Excellent analytical skills and a strong sense of structure and logic. Ability to prepare high quality presentation and spreadsheet models. Passionate about providing high quality, cutting edge research and have an understanding of the complex profile of consumers and how business can tap directly into their habits, aspirations and attitudes Hands on experience working on projects encompassing market analysis, organization structures analysis, competitive benchmarking, financial analysis and other best practice studies across industries. Demonstrated ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. A confident and concise communicator with excellent relationship & team management skills. Possess a flexible & detail oriented attitude. Summary of Skills Familiar with SPSS software. Expert at MS Word, Excel and PowerPoint. Proficient in databases such as Gartner, Forrester, Datamonitor, OneSource, Factiva. Professional Experience Consultant April 2012 to April 2014 Company Name － City Capgemini Consulting is the strategy and transformation consulting brand of Capgemini Group, with over 3000 business consultants serving clients across 5 continents across verticals) Key Responsibilities: Investigate & understand key business issues across verticals and providing clear, concise and timely analysis & recommendations. Capable of designing research methods and turn research findings, market data and industry knowledge into actionable insights, providing critical thinking, insightful and forward looking statements that impact client's business. Played a key role in redesigning the company's product offerings in response to a quickly changing market by researching the market extensively and developing comprehensive product profiles. Employ a wide range of research tools, including primary and secondary sources alongside quantitative and qualitative consumer and business research. Liaison directly with internal clients for project requirements and provide continued assistance through a consulting project. Interact with personnel of multiple departments and at various levels in the organization. Projects Executed: Strategic Research: Conducted independent in-depth and insightful research using databases and open source as a part of consulting engagement teams in developing strategies that affect businesses of global clientele. Market Study / Competitor Analysis: Analyzing market size and growth, understanding trends and identifying key competitors and study the dynamic issues and events that affect the industry. Engagements include leading vendor analysis of the SaaS HCM market, Big Data analytics competitor landscape study for an IT major client, market analysis for a green technology manufacturer, etc. Conducted a vendor analysis and benchmarking study on social media monitoring tools to identify the effectiveness of each of the tools. Best Practices Study / Benchmarking of Best Practices: Preparation of in-depth case studies of best-in-class organizations and benchmarking of costs, technologies and best practices across multiple verticals. Projects include strategic, financial and operational benchmarking for a leading mid-stream Oil & Gas Company, social media benchmarking study for a leading pharma company, identify leading digital practices in wealth management industry etc. Client Interface: Built client relationships as an advisor in order to solve critical business problems. Supported client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client management. Intern April 2011 to June 2011 Company Name － City Pantaloon Retail is the flagship company of Future Group, India's retail pioneer, serving over 220 million customers across 85 cities and 60 rural locations through retail formats such as Big Bazaar, Central Malls and HomeTown) Customer Experience Management: Designed and implemented a marketing plan which included market research data from surveys, market analysis and revenue forecasts before and after implementation of the plan. Commercial evaluation of Activations: Implemented sales promotion plans & new store concepts to generate sales for achievement of targets; coordinated the in-store promotional activities for new releases & special products. Made recommendations on the financial feasibility of these activations and return on investment, based on the findings. Activations Management: Responsible for planning and managing the activations at Bangalore Central in order to drive sales. Intern April 2008 to June 2008 Company Name － City The Goldman Sachs is leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net- worth individuals.) Investment Banking Operations: Worked with the team Treasury of Goldman Sachs to understand the key investment banking operations and studied the effectiveness of key investment banking operations. Recommended a revision of the current threshold amount for inbound and outbound claims (interest claims, market fines and use of funds) resulting in a 58% increase in productivity of treasury team and reducing the total number of claims by 72%. Education Master's : Business Administration Marketing Management , 2012 Christ University India Business Administration Marketing Management Bachelor's : Business Management , 2010 Christ University India Business Management Additional Information OTHER ACHIEVEMENTS: Received the 'Rewards and Recognition Award' within one year of service at Capgemini Consulting for outstanding work delivered in the month of April 2013 Skills Benchmarking, Big Data, business research, Competitor Analysis, concise, Consulting, client management, critical thinking, clientele, Client, clients, databases, designing, financial, funds, Investment Banking, investment management, managing, Analyzing market, market analysis, marketing plan, market research, Market, Excel, PowerPoint, MS Word, Oil, personnel, promotion, quality, researching, Research, Retail, sales, securities, SPSS, strategy, Strategic, surveys, Treasury, wealth management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME598941240" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_598941240_1_389590825" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="598941240FNAM1"> </span> <span> </span> <span class="field" id="598941240LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM598941243" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM598941243"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941243_1_389590845" style=" padding-top:0px; "> <div class="field singlecolumn" id="598941243FRFM1"> Analytical and results oriented professional with 2+ years of extensive experience in conducting, analyzing and interpreting customer, competitor and market intelligence across the marketing spectrum on customer segmentations and product categories. Excellent analytical skills and a strong sense of structure and logic. Ability to prepare high quality presentation and spreadsheet models. Passionate about providing high quality, cutting edge research and have an understanding of the complex profile of consumers and how business can tap directly into their habits, aspirations and attitudes Hands on experience working on projects encompassing market analysis, organization structures analysis, competitive benchmarking, financial analysis and other best practice studies across industries. Demonstrated ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. A confident and concise communicator with excellent relationship &amp; team management skills. Possess a flexible &amp; detail oriented attitude. </div> </div> </div> <div class="section" id="SECTION_HILT598941245" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT598941245"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941245_1_389590846" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="598941245SKC11"> Familiar with SPSS software. Expert at MS Word, Excel and PowerPoint. Proficient in databases such as Gartner, Forrester, Datamonitor, OneSource, Factiva.</td> <td class="field twocol_2 charspace" id="598941245SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM598941990" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR598941249" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR598941249"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941249_1_389590829" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="598941249JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="598941249JSTD1"> April 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="598941249EDDT1"> April 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="598941249COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="598941249JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="598941249JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="598941249JDES1" itemprop="description"> <ul> <li> Capgemini Consulting is the strategy and transformation consulting brand of Capgemini Group, with over 3000 business consultants serving clients across 5 continents across verticals) Key Responsibilities: Investigate &amp; understand key business issues across verticals and providing clear, concise and timely analysis &amp; recommendations.</li> <li> Capable of designing research methods and turn research findings, market data and industry knowledge into actionable insights, providing critical thinking, insightful and forward looking statements that impact client's business.</li> <li> Played a key role in redesigning the company's product offerings in response to a quickly changing market by researching the market extensively and developing comprehensive product profiles.</li> <li> Employ a wide range of research tools, including primary and secondary sources alongside quantitative and qualitative consumer and business research.</li> <li> Liaison directly with internal clients for project requirements and provide continued assistance through a consulting project.</li> <li> Interact with personnel of multiple departments and at various levels in the organization.</li> <li> Projects Executed: Strategic Research: Conducted independent in-depth and insightful research using databases and open source as a part of consulting engagement teams in developing strategies that affect businesses of global clientele.</li> <li> Market Study / Competitor Analysis: Analyzing market size and growth, understanding trends and identifying key competitors and study the dynamic issues and events that affect the industry.</li> <li> Engagements include leading vendor analysis of the SaaS HCM market, Big Data analytics competitor landscape study for an IT major client, market analysis for a green technology manufacturer, etc.</li> <li> Conducted a vendor analysis and benchmarking study on social media monitoring tools to identify the effectiveness of each of the tools.</li> <li> Best Practices Study / Benchmarking of Best Practices: Preparation of in-depth case studies of best-in-class organizations and benchmarking of costs, technologies and best practices across multiple verticals.</li> <li> Projects include strategic, financial and operational benchmarking for a leading mid-stream Oil &amp; Gas Company, social media benchmarking study for a leading pharma company, identify leading digital practices in wealth management industry etc.</li> <li> Client Interface: Built client relationships as an advisor in order to solve critical business problems.</li> <li> Supported client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_598941249_2_389590831" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="598941249JTIT2"> Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="598941249JSTD2"> April 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="598941249EDDT2"> June 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="598941249COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="598941249JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="598941249JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="598941249JDES2" itemprop="description"> <ul> <li> Pantaloon Retail is the flagship company of Future Group, India's retail pioneer, serving over 220 million customers across 85 cities and 60 rural locations through retail formats such as Big Bazaar, Central Malls and HomeTown) Customer Experience Management: Designed and implemented a marketing plan which included market research data from surveys, market analysis and revenue forecasts before and after implementation of the plan.</li> <li> Commercial evaluation of Activations: Implemented sales promotion plans &amp; new store concepts to generate sales for achievement of targets; coordinated the in-store promotional activities for new releases &amp; special products.</li> <li> Made recommendations on the financial feasibility of these activations and return on investment, based on the findings.</li> <li> Activations Management: Responsible for planning and managing the activations at Bangalore Central in order to drive sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_598941249_3_389590835" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="598941249JTIT3"> Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="598941249JSTD3"> April 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="598941249EDDT3"> June 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="598941249COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="598941249JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="598941249JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="598941249JDES3" itemprop="description"> <ul> <li> The Goldman Sachs is leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net- worth individuals.) Investment Banking Operations: Worked with the team Treasury of Goldman Sachs to understand the key investment banking operations and studied the effectiveness of key investment banking operations.</li> <li> Recommended a revision of the current threshold amount for inbound and outbound claims (interest claims, market fines and use of funds) resulting in a 58% increase in productivity of treasury team and reducing the total number of claims by 72%.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC598941251" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC598941251"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941251_1_389590839" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="598941251DGRE1" itemprop="name"> Master's</span> <span> : </span> <span class="programline" dependency="STUY" id="598941251STUY1"> Business Administration Marketing Management</span> <span> , </span> <span class="jobdates" id="598941251GRYR1"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="598941251SCHO1" itemprop="name"> Christ University</span> <span class="joblocation jobcity" id="598941251SCIT1"> </span> <span class="joblocation jobstate" id="598941251SSTA1"> </span> <span class="joblocation jobstate" id="598941251SCNT1"> India</span> </span> <span class="paddedline"> <span class="field" id="598941251FRFM1"> Business Administration Marketing Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_598941251_2_389590842" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="598941251DGRE2" itemprop="name"> Bachelor's</span> <span> : </span> <span class="programline" dependency="STUY" id="598941251STUY2"> Business Management</span> <span> , </span> <span class="jobdates" id="598941251GRYR2"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="598941251SCHO2" itemprop="name"> Christ University</span> <span class="joblocation jobcity" id="598941251SCIT2"> </span> <span class="joblocation jobstate" id="598941251SSTA2"> </span> <span class="joblocation jobstate" id="598941251SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="598941251FRFM2"> Business Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL598941253" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ADDI598941260" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI598941260"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941260_1_389590850" style=" padding-top:0px; "> <div class="field singlecolumn" id="598941260FRFM1"> <ul> <li> OTHER ACHIEVEMENTS: Received the 'Rewards and Recognition Award' within one year of service at Capgemini Consulting for outstanding work delivered in the month of April 2013</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL598941258" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL598941258"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_598941258_1_389590847" style=" padding-top:0px; "> <div class="field singlecolumn" id="598941258FRFM1"> Benchmarking, Big Data, business research, Competitor Analysis, concise, Consulting, client management, critical thinking, clientele, Client, clients, databases, designing, financial, funds, Investment Banking, investment management, managing, Analyzing market, market analysis, marketing plan, market research, Market, Excel, PowerPoint, MS Word, Oil, personnel, promotion, quality, researching, Research, Retail, sales, securities, SPSS, strategy, Strategic, surveys, Treasury, wealth management</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Hard-working, entry-level Office Assistant, looking to apply my education and experience to a job in Administration. Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts. Highlights Microsoft Word, Excel, PowerPoint Detail oriented Planning/coordinating Team leadership Professional demeanor Customer Service Customer Satisfaction Critical thinker Excellent research skills Accomplishments Experience Company Name January 2010 to Current Consultant City , State Promote products. Plan and execute home parties. Educate customers about product with demonstration. Recruit other consultants. Help customers with individual orders. Conduct online parties. Maintain personal Tupperware website. Leadership and business accounting skills. Consulted Company Name June 2008 to January 2015 Caregiver City , State Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Provided personal nursing care in pre- and post-operative situations. Tended to patients with chronic illnesses. Assisted with ADLs. Sensitive to the needs of geriatric patients. Comforted patients and provided them with reassurance and encouragement. Company Name October 2010 to April 2011 Customer Service Associate City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Communicated all merchandise needs or issues to appropriate supervisors. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Took special orders in person and over the phone to generate [dollar amount] of additional revenue. Processed merchandise returns and exchanges. Company Name March 2006 to June 2010 Day Care Provider City , State Organized activities that developed children's physical, emotional and social growth. Made nutritious snacks and meals for children. Established and maintained a safe play environment for the children. Monitored children's play activities to verify safety and wellness. Taught children personal care behaviors, including toilet training and feeding. Stayed current on all toy and child-related recalls and safety warnings. Continually encouraged children to be understanding and patient with others. Coordinated field trips to local parks, fire stations and zoos. Monitored educational progress by keeping detailed individual charts and files. 28 years infant care experience. Instructed children in health and personal habits including eating, resting and toilet habits. Carefully supervised children in play area. Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities. Conducted phone interviews with parents. Clearly communicated to children in developmentally appropriate way. Redirected children to encourage safe, positive behaviors. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Used clear communication and professionalism to develop constructive relationships with families. Used read-aloud time and alphabet games to promote early literacy. Prepared, served and cleaned up daily meals for children. Monitored supply and material inventory. Maintained a safe, clean and constantly supervised play environment. Sanitized all toys and play areas daily. Reported health concerns and posted health warnings in case of illness. Company Name June 2002 to February 2006 Seamstress City , State Cut fabric, sewed patterns for drapes, upholstery, window treatments. Carried industrial size bolts of fabric, operated various type of sewing machines. On occasion supervised department when lead/supervisor was absent, operated a 2 way radio. Helped achieve company goals by supporting production workers. Troubleshooted problems with equipment, devices or products. Company Name September 2001 to May 2003 Cook/Server City , State Handled raw seafood, prepared and served food for customers using knives, grill, fryer, crockpot, microwave. Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Executed various kitchen stations and assisted with, meat, fish, saute or pantry Greeted guests and sat them at tables or in waiting areas Inspected dining and serving areas to ensure cleanliness and proper setup Kept drink stations clean and ready for service Loaded dishwashers and hand-washed items such as pots, pans, knives Performed dishwasher duties Performed serving, cleaning, and stocking duties in establishments Prepared dishes following recipe or verbal instructions Prepared food items such as sandwiches, salads, soups, and beverages Stocked supplies in serving stations, cupboards, refrigerators, and salad bars Stored clean equipment and utensils Used all food handling standards Washed, peeled, cut, and seeded fruits and vegetables Completed closing duties, including restocking items and closing out the cash drawer. Checked in deliveries and signed off on products received. Company Name December 1998 to April 2002 Nail Technician City , State Owned and operated nail salon, performed manicuring/pedicuring services on clients. Managed all business operations of the nail salon firm such as billing, client contact database, supplies and stock. Educated clients about their nail care tips between follow up visits. Responded to customer inquiries in a friendly and professional manner. Greeted all guests and assisted them with requests and special services. Showed appreciation to resort guests by thanking them for their business. Organized salon paperwork and office files. Monitored and tracked salon product contracts and deliveries. Worked a flexible schedule to accommodate salon needs. Education University of Phoenix Jun 2014 Associates : General Studies Healthcare Administration City , State Health Information Administration coursework Oakridge Sr High Jun 1982 City , State Springfield College of Beauty Dec 1998 Post Secondary Coursework in General studies Minor in Accounting/Business City , State Nail Technician training Degree City , State Lane Community College High School Diploma/GED : General City , State , US General Skills Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener,Multi-tasking, 10-Key, Active Learning, Calendaring, Customer Needs, Customer Service, Data Entry, Documentation, Email, Filing, Scheduling, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Typing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME561527101" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_561527101_1_365908625" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="561527101FNAM1"> </span> <span> </span> <span class="field" id="561527101LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM561527103" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM561527103"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527103_1_365908639" style=" padding-top:0px; "> <div class="field singlecolumn" id="561527103FRFM1"> <p align="LEFT"> Hard-working, entry-level Office Assistant, looking to apply my education and experience to a job in Administration. Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.</p> </div> </div> </div> <div class="section" id="SECTION_HILT561527104" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT561527104"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527104_1_365913765" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="561527104SKC11"> <ul> <li> Microsoft Word, Excel, PowerPoint</li> <li> Detail oriented</li> <li> Planning/coordinating</li> <li> Team leadership</li> <li> Professional demeanor</li> <li> Customer Service</li> <li> Customer Satisfaction</li> </ul> </td> <td class="field twocol_2" id="561527104SKC21"> <ul> <li> Critical thinker</li> <li> Excellent research skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM561527529" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM561527529"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527529_1_365914127" style=" padding-top:0px; "> <div class="field singlecolumn" id="561527529FRFM1"> <ul> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR561527105" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR561527105"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527105_1_365908628" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD1"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT1"> Consultant</span> <br/> <span class="joblocation jobcity" id="561527105JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES1" itemprop="description"> <ul> <li> Promote products.</li> <li> Plan and execute home parties.</li> <li> Educate customers about product with demonstration.</li> <li> Recruit other consultants.</li> <li> Help customers with individual orders.</li> <li> Conduct online parties.</li> <li> Maintain personal Tupperware website.</li> <li> Leadership and business accounting skills.</li> <li> Consulted</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_2_365908627" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD2"> June 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT2"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT2"> Caregiver</span> <br/> <span class="joblocation jobcity" id="561527105JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES2" itemprop="description"> <ul> <li> Assisted with adequate nutrition and fluid intake.</li> <li> Planned, prepared and served meals and snacks according to prescribed diets.</li> <li> Provided transportation, assistance and companionship to clients.</li> <li> Cleaned and organized patients' living quarters.</li> <li> Performed household tasks such as laundry, dusting, washing dishes and vacuuming.</li> <li> Positioned residents for comfort and to prevent skin pressure problems.</li> <li> Assisted with transferring residents in and out of wheelchairs and adaptive equipment.</li> <li> Provided personal nursing care in pre- and post-operative situations.</li> <li> Tended to patients with chronic illnesses.</li> <li> Assisted with ADLs.</li> <li> Sensitive to the needs of geriatric patients.</li> <li> Comforted patients and provided them with reassurance and </li> <li> encouragement.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_3_365908629" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD3"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT3"> April 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT3"> Customer Service Associate</span> <br/> <span class="joblocation jobcity" id="561527105JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES3" itemprop="description"> <ul> <li> Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.</li> <li> Prevented store losses using awareness, attention to detail and integrity.</li> <li> Cross-trained and provided back-up for other customer service representatives when needed.</li> <li> Worked as a team member performing cashier duties, product assistance and cleaning.</li> <li> Expressed appreciation and invited customers to return to the store.</li> <li> Assisted customers with store and product complaints.</li> <li> Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.</li> <li> Recommended, selected and helped locate merchandise based on customer needs and desires.</li> <li> Communicated all merchandise needs or issues to appropriate supervisors.</li> <li> Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.</li> <li> Organized the store by returning all merchandise to its proper place.</li> <li> Replenished merchandise shelves with items from the stockroom.</li> <li> Took special orders in person and over the phone to generate [dollar amount] of additional revenue.</li> <li> Processed merchandise returns and exchanges.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_4_365908630" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD4"> March 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT4"> June 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT4"> Day Care Provider</span> <br/> <span class="joblocation jobcity" id="561527105JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES4" itemprop="description"> <ul> <li> Organized activities that developed children's physical, emotional and social growth.</li> <li> Made nutritious snacks and meals for children.</li> <li> Established and maintained a safe play environment for the children.</li> <li> Monitored children's play activities to verify safety and wellness.</li> <li> Taught children personal care behaviors, including toilet training and feeding.</li> <li> Stayed current on all toy and child-related recalls and safety warnings.</li> <li> Continually encouraged children to be understanding and patient with others.</li> <li> Coordinated field trips to local parks, fire stations and zoos.</li> <li> Monitored educational progress by keeping detailed individual charts and files.</li> <li> 28 years infant care experience.</li> <li> Instructed children in health and personal habits including eating, resting and toilet habits.</li> <li> Carefully supervised children in play area.</li> <li> Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.</li> <li> Conducted phone interviews with parents.</li> <li> Clearly communicated to children in developmentally appropriate way.</li> <li> Redirected children to encourage safe, positive behaviors.</li> <li> Created daily lesson plans for activities.</li> <li> Physically and verbally interacted with children throughout the day.</li> <li> Used clear communication and professionalism to develop constructive relationships with families.</li> <li> Used read-aloud time and alphabet games to promote early literacy.</li> <li> Prepared, served and cleaned up daily meals for children.</li> <li> Monitored supply and material inventory.</li> <li> Maintained a safe, clean and constantly supervised play environment.</li> <li> Sanitized all toys and play areas daily.</li> <li> Reported health concerns and posted health warnings in case of illness.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_5_365908631" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD5"> June 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT5"> February 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT5"> Seamstress</span> <br/> <span class="joblocation jobcity" id="561527105JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES5" itemprop="description"> <ul> <li> Cut fabric, sewed patterns for drapes, upholstery, window treatments.</li> <li> Carried industrial size bolts of fabric, operated various type of sewing machines.</li> <li> On occasion supervised department when lead/supervisor was absent, operated a 2 way radio.</li> <li> Helped achieve company goals by supporting production workers.</li> <li> Troubleshooted problems with equipment, devices or products.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_6_365908632" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD6"> September 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT6"> May 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT6"> Cook/Server</span> <br/> <span class="joblocation jobcity" id="561527105JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES6" itemprop="description"> <ul> <li> Handled raw seafood, prepared and served food for customers using knives, grill, fryer, crockpot, microwave.</li> <li> Accepted payment from customers and made change as necessary.</li> <li> Assisted co-workers.</li> <li> Cleaned and maintained the beverage area, display cases, equipment, and order transaction area</li> <li> Cleaned and prepared various foods for cooking or serving</li> <li> Cleaned bars, work areas, and tables</li> <li> Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash</li> <li> Executed various kitchen stations and assisted with, meat, fish, saute or pantry</li> <li> Greeted guests and sat them at tables or in waiting areas</li> <li> Inspected dining and serving areas to ensure cleanliness and proper setup</li> <li> Kept drink stations clean and ready for service</li> <li> Loaded dishwashers and hand-washed items such as pots, pans, knives</li> <li> Performed dishwasher duties</li> <li> Performed serving, cleaning, and stocking duties in establishments</li> <li> Prepared dishes following recipe or verbal instructions</li> <li> Prepared food items such as sandwiches, salads, soups, and beverages</li> <li> Stocked supplies in serving stations, cupboards, refrigerators, and salad bars</li> <li> Stored clean equipment and utensils</li> <li> Used all food handling standards</li> <li> Washed, peeled, cut, and seeded fruits and vegetables</li> <li> Completed closing duties, including restocking items and closing out the cash drawer.</li> <li> Checked in deliveries and signed off on products received.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527105_7_365908633" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="561527105COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="561527105JSTD7"> December 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="561527105EDDT7"> April 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="561527105JTIT7"> Nail Technician</span> <br/> <span class="joblocation jobcity" id="561527105JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527105JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="561527105JDES7" itemprop="description"> <ul> <li> Owned and operated nail salon, performed manicuring/pedicuring services on clients.</li> <li> Managed all business operations of the nail salon firm such as billing, client contact database, supplies and stock.</li> <li> Educated clients about their nail care tips between follow up visits.</li> <li> Responded to customer inquiries in a friendly and professional manner.</li> <li> Greeted all guests and assisted them with requests and special services.</li> <li> Showed appreciation to resort guests by thanking them for their business.</li> <li> Organized salon paperwork and office files.</li> <li> Monitored and tracked salon product contracts and deliveries.</li> <li> Worked a flexible schedule to accommodate salon needs.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC561527106" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC561527106"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527106_1_365908634" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="561527106SCHO1" itemprop="name"> University of Phoenix</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="561527106GRYR1"> Jun 2014</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="561527106DGRE1" itemprop="name"> Associates</span> <span> : </span> <span class="programline" id="561527106STUY1"> General Studies Healthcare Administration</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="561527106SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527106SSTA1"> State</span> <span class="joblocation jobstate" id="561527106SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="561527106FRFM1"> <p align="LEFT"> Health Information Administration coursework</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527106_2_365908638" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="561527106SCHO2" itemprop="name"> Oakridge Sr High</span> <span class="datesWrapper"> <span class="jobdates" id="561527106GRYR2"> Jun 1982</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="561527106DGRE2" itemprop="name"> </span> <span class="programline" id="561527106STUY2"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="561527106SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527106SSTA2"> State</span> <span class="joblocation jobstate" id="561527106SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="561527106FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527106_3_365908636" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="561527106SCHO3" itemprop="name"> Springfield College of Beauty</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="561527106GRYR3"> Dec 1998</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="561527106DGRE3" itemprop="name"> Post Secondary Coursework in General studies Minor in Accounting/Business</span> <span class="programline" id="561527106STUY3"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="561527106SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527106SSTA3"> State</span> <span class="joblocation jobstate" id="561527106SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="561527106FRFM3"> <p align="LEFT"> Nail Technician training</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527106_4_365908635" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="561527106DGRE4" itemprop="name"> Degree</span> <span class="programline" id="561527106STUY4"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="561527106SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527106SSTA4"> State</span> <span class="joblocation jobstate" id="561527106SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="561527106FRFM4"> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561527106_5_365908637" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="561527106SCHO5" itemprop="name"> Lane Community College</span> <span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="561527106DGRE5" itemprop="name"> High School Diploma/GED</span> <span> : </span> <span class="programline" id="561527106STUY5"> General</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="561527106SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="561527106SSTA5"> State</span> <span> , </span> <span class="joblocation jobstate" id="561527106SCNT5"> US</span> </span> <span class="paddedline"> <span class="field" id="561527106FRFM5"> General</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL561527108" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL561527108"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561527108_1_365908640" style=" padding-top:0px; "> <div class="field singlecolumn" id="561527108FRFM1"> <p align="LEFT"> Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener,Multi-tasking, 10-Key, Active Learning, Calendaring, Customer Needs, Customer Service, Data Entry, Documentation, Email, Filing, Scheduling, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Typing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word,</p> <br/> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Resourceful Marketing Manager accomplished in all aspects of program and project management, content/collateral development, web/online marketing, including web development and design, social media, and SEM. Self-starter skilled at analyzing market trends and customer/stakeholder needs to develop and manage highly-effective programs and campaigns. Team player with strong ability to communicate effectively with technology, and business audiences. Highlights Web Marketing Product Marketing Event Marketing Marketing & Corporate Communications Web & Content Design Creative/Collateral Design, Development & Management Japanese Localization Accomplishments Organized and co-produced Japan's first large-scale multi-media event Digital Be-In Tokyo 95 collaborating with Verbum Inc. and IDG Japan, and delivered a short keynote at the event in Japan Translated “Legal Care For Your Software” by Daniel Remer and “JAWS MAUI” by Charles Lyon which were successfully published in Japan Wrote and published articles in publications both in the US and Japan Increased company revenue by $3 million each through OEM marketing programs and account management at GO and 3Com Experience Consultant 06/2001 to Current Company Name City , State Consulted for firms including Customers Matter, Panasonic USA, VS Technologies, and Uniforce Sales & Engineering. My services included; Program/Project Management, market research, event manage website design &development, Content/Collateral Development and Management Event Management Public Relations, Japanese Localization and Management. Successfully launched new company website and raised the company's visibility in the market for Uniforce Sales & Engineering by developing architecture, UI, content, and managing the back-end development with an agency. Business Development Director 03/2012 to 04/2013 Company Name City , State Successfully opened company's first operation in the US. Identified, developed and evaluated business development and marketing strategies based on company objectives and market trends. Successfully raised company visibility, increased sales by 70% with marketing programs and developing new English website, including architecture, content, UI, and PHP pages. US Business Development Manager 10/2006 to 07/2008 Company Name City , State Developed and implemented business development and marketing strategies for Machine Vision products. Successfully established visibility in the market through events, ads, and updating company website. Director, North Asia Marketing 10/1999 to 06/2001 Company Name City , State Developed, budgeted, and implemented marketing plans for China, Japan, and Korea. Managed Japanese localization of company website. Successfully supported all country managers and channel partners in exceeding revenue goals through these marketing programs. Consultant 01/1993 to 10/1999 Company Name City , State Consulted for firms including Sybase (SAP), Claris (Apple), Fractal Design (Corel), National Semiconductor J, Dun & Bradstreet J, PacBell (AT & T), and Intelligard (EMC). My services included program/project development & management, account management, event management, public relations and corporate communications, collateral design, development and production, and Japanese localization. Successfully assisted PacBell in rolling out new DSL marketing campaign by setting up telemarketing infrastructure Successfully launched corporate identityat press events for National Semiconductor Japan Successfully managed a product launch event for Dun & Bradstreet Japan Identified and successfully recruited channel partners for Fractal Design Successfully launched new products in Japan through a variety of events and programs including localization for Sybase Japan OEM Program Manager 01/1991 to 01/1992 Company Name City , State Developed and managed marketing strategies and programs for each OEM prospect. Successfully sold OEM licenses to 3 prospects and increased company revenue by $3 million . Assisted with Japanese localization of presentation and manual. Japan Marketing Manager, Product Manager 05/1988 to 08/1991 Company Name City , State Successfully launched 3+ Open for Macintosh by developing and implementing MRD and integrated marketing plans as Product Manager. Collaborating with Japan Country Manager on Japan Business Development, developed and managed marketing programs for channel partners and OEMs. Successfully assisted Country Manager in selling $3 million OEM license. Successfully assisted CEO in identifying and recruiting the first CEO for 3COM Japan. Education Bachelor : Business and English Literature Aoyama Gakuin University City , Japan Business and English Literature Marketing Principles, Technical Marketing, Market Research, HTML at UC Berkeley Extension, CA Public Relations, Event Management at San Jose SU Extension, CA Web Design, Adobe CS, CSS, JavaScript, Business Law, Accounting, at Foothill /De Anza JC, CA www.mikikos.com Skills Content/Collateral/Web Design with Adobe Creative Suite, HTML, CSS, JavaScript, PHP Client, MS Office Japanese linguistics and localization with SDL Tool

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME509540926" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_509540926_1_332685414" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="509540926FNAM1"> </span> <span> </span> <span class="field lName" id="509540926LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM509540928" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM509540928"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540928_1_332685427" style=" padding-top:0px; "> <div class="field singlecolumn" id="509540928FRFM1"> <p align="LEFT"> Resourceful Marketing Manager accomplished in all aspects of program and project management, content/collateral development, web/online marketing, including web development and design, social media, and SEM. Self-starter skilled at analyzing market trends and customer/stakeholder needs to develop and manage highly-effective programs and campaigns. Team player with strong ability to communicate effectively with technology, and business audiences. </p> </div> </div> </div> <div class="section" id="SECTION_HILT509540929" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT509540929"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540929_1_332695189" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="509540929SKC11"> <ul> <li> Web Marketing</li> <li> Product Marketing</li> <li> Event Marketing</li> <li> Marketing &amp; Corporate Communications</li> <br/> </ul> </td> <td class="field twocol_2" id="509540929SKC21"> <ul> <li> Web &amp; Content Design </li> <li> Creative/Collateral Design, Development &amp; Management<font> </font> </li> <li> Japanese Localization</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM509540930" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM509540930"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540930_1_332696140" style=" padding-top:0px; "> <div class="field singlecolumn" id="509540930FRFM1"> <ul> <li> Organized and co-produced Japan's first large-scale multi-media event Digital Be-In Tokyo 95 collaborating with Verbum Inc. and IDG Japan, and delivered a short keynote at the event in Japan</li> <li> Translated “Legal Care For Your Software” by Daniel Remer and “JAWS MAUI” by Charles Lyon which were successfully published in Japan</li> <li> Wrote and published articles in publications both in the US and Japan</li> <li> Increased company revenue by $3 million each through OEM marketing programs and account management at GO and 3Com</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR509540931" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR509540931"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540931_1_332685417" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD1"> 06/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES1" itemprop="description"> <ul> <li> Consulted for firms including Customers Matter, Panasonic USA, VS Technologies, and Uniforce Sales &amp; Engineering. My services included; Program/Project Management, market research, event manage website design &amp;development, Content/Collateral Development and Management Event Management Public Relations, Japanese Localization and Management. Successfully launched new company website and raised the company's visibility in the market for Uniforce Sales &amp; Engineering by developing architecture, UI, content, and managing the back-end development with an agency. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_2_332685418" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT2"> Business Development Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD2"> 03/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT2"> 04/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES2" itemprop="description"> <p align="LEFT"> Successfully opened company's first operation in the US. Identified, developed and evaluated business development and marketing strategies based on company objectives and market trends. Successfully raised company visibility, increased sales by 70% with marketing programs and developing new English website, including architecture, content, UI, and PHP pages.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_3_332685419" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT3"> US Business Development Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD3"> 10/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT3"> 07/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES3" itemprop="description"> <p align="LEFT"> Developed and implemented business development and marketing strategies for Machine Vision products. Successfully established visibility in the market through events, ads, and updating company website.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_4_332685421" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT4"> Director, North Asia Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD4"> 10/1999</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT4"> 06/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES4" itemprop="description"> <p align="LEFT"> Developed, budgeted, and implemented marketing plans for China, Japan, and Korea. Managed Japanese localization of company website. <b> Successfully supported all country managers and channel partners in exceeding revenue goals</b> through these marketing programs.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_5_332685422" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT5"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD5"> 01/1993</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT5"> 10/1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES5" itemprop="description"> <p align="LEFT"> Consulted for firms including Sybase (SAP), Claris (Apple), Fractal Design (Corel), National Semiconductor J, Dun &amp; Bradstreet J, PacBell (AT &amp; T), and Intelligard (EMC). My services included program/project development &amp; management, account management, event management, public relations and corporate communications, collateral design, development and production, and Japanese localization. </p> <ul> <li> Successfully assisted PacBell in rolling out new DSL marketing campaign by setting up telemarketing infrastructure</li> <li> Successfully launched corporate identityat press events for National Semiconductor Japan</li> <li> Successfully managed a product launch event for Dun &amp; Bradstreet Japan</li> <li> Identified and successfully recruited channel partners for Fractal Design</li> <li> Successfully launched new products in Japan through a variety of events and programs including localization for Sybase </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_6_332685423" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT6"> Japan OEM Program Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD6"> 01/1991</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT6"> 01/1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES6" itemprop="description"> <p align="LEFT"> Developed and managed marketing strategies and programs for each OEM prospect.<b> Successfully sold OEM licenses to 3 prospects and increased company revenue by $3 million</b> . Assisted with Japanese localization of presentation and manual.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540931_7_332685424" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="509540931JTIT7"> Japan Marketing Manager, Product Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="509540931JSTD7"> 05/1988</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="509540931EDDT7"> 08/1991</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="509540931COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="509540931JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="509540931JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="509540931JDES7" itemprop="description"> <p align="LEFT"> Successfully launched <font> 3+ Open for Macintosh by developing and implementing MRD and integrated marketing plans as Product Manager. Collaborating with Japan Country Manager on Japan Business Development, developed and managed marketing programs for channel partners and OEMs. Successfully assisted Country Manager in selling $3 million OEM license. Successfully assisted CEO in identifying and recruiting the first CEO for 3COM Japan.</font> </p> <p> </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC509540932" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC509540932"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540932_1_332685425" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="509540932DGRE1" itemprop="name"> Bachelor</span> <span> : </span> <span class="programline" id="509540932STUY1"> Business and English Literature</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="509540932SCHO1" itemprop="name"> Aoyama Gakuin University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="509540932SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="509540932SSTA1"> </span> <span class="joblocation eduCountry" id="509540932SCNT1"> Japan</span> </span> </span> <span class="paddedline"> <span class="field" id="509540932FRFM1"> Business and English Literature</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_509540932_2_332685426" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="509540932DGRE2" itemprop="name"> Marketing Principles, Technical Marketing, Market Research, HTML at UC Berkeley Extension, CA Public Relations, Event Management at San Jose SU Extension, CA Web Design, Adobe CS, CSS, JavaScript, Business Law, Accounting, at Foothill /De Anza JC, CA www.mikikos.com</span> <span class="programline" id="509540932STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="509540932SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="509540932FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL509540946" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL509540946"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_509540946_1_332685428" style=" padding-top:0px; "> <div class="field singlecolumn" id="509540946FRFM1"> <ul> <li> Content/Collateral/Web Design with Adobe Creative Suite, HTML, CSS, JavaScript, PHP Client, MS Office</li> <li> Japanese linguistics and localization with SDL Tool</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Transition from an Application Developer and secure a position as a Business Analyst or Technical liaison with a company that can fully utilize my education and experience, while offering upward growth and opportunity. Skills Microsoft .Net Visual Basic and C# Blaze Advisor .net Rules Engine HTML, JavaScript Visual Basic 5.0 and C++ programming - Introduction and advanced concepts. Experience Consultant 06/2012 to Current Company Name City , State Managed/Designed/Developed Market Segment determination rules. Rules Service provided account and policy a market segment values of either Mid-Market or Small-Market areas of underwriting. Determining market segments streamlined Underwriting workflows and allowed processing center to efficiently handle insured accounts. Managed/Designed/Developed Underwriting rules question service. Real-time access of questions, per entry screen from online quoting system. Service provided agent or support users immediate access to underwriter questions in regards to the specific entry screen user was working with. Rules provided on-line questions and answers for analysis through Nationwide's underwriting binding authority rules. Managed/Designed/Developed Underwriting Rules based Protocol system which provided underwriter guidance with little or no agent intervention when assessing a policy's insurance risks. Managed outside consultant's work assignments while providing technical leadership in designing process flows, business object model, .net web service changes and rules engine updates. Developed rules decision tables, internal methods, functions and .net field translation for rules engine. Managed/Designed/Developed Single entry System Determination entry rules. Technical lead on the project, single sign on directed user entry into the commercial lines real time quoting system. With less sign on screens, project provided agents and internal users a streamlined process for ease of doing business when initiating a quote. Practiced Lean AM (Application Maintenance), developing IT maintenance efficiencies within our department. Creating huddle cards with work details, "Swim Lanes" for project delivery, and huddle board meetings, allowed our development team to concentrate on quality while removing overhead processing costs. Managed/Designed/Developed Light Touch Underwriting Account renewal rules. Technical lead on the project. Managed renewal rule code deployments into requested test and production environments. Designed Blaze code for renewal rules by routing certain accounts to underwriting and other processing units. Developed decision tables, SRL code functionality to process account authority rules. Project increased policy renewal flow rates by having less underwriter intervention and routing accounts directly into specific processing units. Application Staff Specialist 04/1986 to 06/2012 Company Name City , State Managed/ Developed FICO rule applications using Templates, Decision tables, Rule Sets, Patterns, while integrating SRL code to provide viable business solutions in developing work flow authority levels to processing units, and pertinent policy information to Underwriters. Responsible for developing System, Product rule sets which directed system entry and product availability to both internal users and outside insurance agencies. System successfully routed small market agents to use selected products and lines of business for quicker issuance of Harleysville policies. Small Market rule processes created less call center interaction with agents and generated over $300K in small market premiums in one quarter. Developed/Maintained Web Services for Underwriting Rules Engine. By integrating Commercial lines and Agent Portal data with Blaze (Fair Isaac), rules engine output enhancing Underwriters ability to analyze data in English terms and establish profitable decisions for each policy submitted. Applications consisted of Insurance System/ Product Determination and Underwriting Binding Authority interfaces. Services developed with Visual Studio 2010, C# .Net wrappers integrated XML business objects with Blaze rules software. Developed windows console application for unit testing FICO rules. Testing Framework allowed user to enter test cases through Excel and create XML file input invoking specific Insurance rules. Application increased Business Analyst productivity by allowing more time for writing business rules and less time correcting defects within integration test phase. Software developed with C#, Visual Studio .Net and Microsoft programmability InterOp. Researched/Developed Insurance New Business and Endorsement object models for Policy Binding Authority. Arranged planning sessions with Data Modelers, and Business Analyst to develop schemas using Visual Studio XSD and XML structures. Managed Team Foundation Server deployments for .Net and SQL Database changes. Experienced with Visual Studio TFS source control and Data Backlog Items. Coordinated group meetings, multiple project production implementations with developers concerning deployment strategies and project implementation dates. Designed object models, and system determination process flows. Designed SDLC documentation and deployment procedures for production implementations. Coded .net web services unit testing and analyzing rules requests with proper rules response validating specific rules processes. Managed SQL Server Database valid values table, updating and inserting data rows. Table provided data translation from outside vendor to internal values used by Underwriting Rules Engine. Utilized SQL Server 2008 management system. Developed Legacy mainframe IT specifications for system enhancements related to Agent Portal initiatives. Provided IT technical leadership for legacy mainframe, Quality Assurance using SDLC methodology, Architecture design and implementation of CICS web based applications with DB2 relational database interfaces. Education and Training Bachelor's Business Administration degree : Computer Science Ursinus College Computer Science A.A.S DP : Computer/Applied Science Montgomery County Community College Computer/Applied Science Certificate in Computer Programming. Maxwell Institute, Computer Learning Center Interests Exercise and weight training. Gardening and Recreational Fishing. Skills Blaze Advisor .net 6.10.1, Microsoft C# .net 4.5 framework, Developed Technical Specifications, Business object Models in XML, TFS Source Control, HTML, JavaScript, Technical Leadership, Excel, Quality Assurance, Real-time processing, SDLC, SQL Server Management 2014, Visual Basic 5.0, Microsoft Visual Studio 2013 and 2015.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME981171214" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_981171214_1_649049606" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="981171214FNAM1"> </span> <span> </span> <span class="field lName" id="981171214LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM981171218" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM981171218"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171218_1_649049613" style="padding-top:0px;"> <div class="field singlecolumn" id="981171218FRFM1"> Transition from an Application Developer and secure a position as a Business Analyst or Technical liaison with a company that can fully utilize my education and experience, while offering upward growth and opportunity.</div> </div> </div> <div class="section" id="SECTION_HILT981171220" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT981171220"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171220_1_649049615" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="981171220SKC11"> <ul> <li> Microsoft .Net Visual Basic and C#</li> <li> Blaze Advisor .net Rules Engine</li> <li> HTML, JavaScript</li> <li> Visual Basic 5.0 and C++ programming - Introduction and advanced concepts.</li> </ul> </td> <td class="field twocol_2" id="981171220SKC21"> <div> <br/> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR981171216" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR981171216"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171216_1_649049608" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="981171216JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="981171216JSTD1"> 06/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="981171216EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="981171216COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="981171216JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="981171216JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="981171216JDES1" itemprop="description"> <ul> <li> Managed/Designed/Developed Market Segment determination rules. Rules Service provided account and policy a market segment values of either Mid-Market or Small-Market areas of underwriting. Determining market segments streamlined Underwriting workflows and allowed processing center to efficiently handle insured accounts.</li> <li> Managed/Designed/Developed Underwriting rules question service. Real-time access of questions, per entry screen from online quoting system. Service provided agent or support users immediate access to underwriter questions in regards to the specific entry screen user was working with. Rules provided on-line questions and answers for analysis through Nationwide's underwriting binding authority rules.</li> <li> Managed/Designed/Developed Underwriting Rules based Protocol system which provided underwriter guidance with little or no agent intervention when assessing a policy's insurance risks.</li> <li> Managed outside consultant's work assignments while providing technical leadership in designing process flows, business object model, .net web service changes and rules engine updates.</li> <li> Developed rules decision tables, internal methods, functions and .net field translation for rules engine.</li> <li> Managed/Designed/Developed Single entry System Determination entry rules. Technical lead on the project, single sign on directed user entry into the commercial lines real time quoting system. With less sign on screens, project provided agents and internal users a streamlined process for ease of doing business when initiating a quote. </li> <li> Practiced Lean AM (Application Maintenance), developing IT maintenance efficiencies within our department. Creating huddle cards with work details, "Swim Lanes" for project delivery, and huddle board meetings, allowed our development team to concentrate on quality while removing overhead processing costs.</li> </ul> <ul> <li> Managed/Designed/Developed Light Touch Underwriting Account renewal rules. Technical lead on the project. Managed renewal rule code deployments into requested test and production environments. Designed Blaze code for renewal rules by routing certain accounts to underwriting and other processing units. Developed decision tables, SRL code functionality to process account authority rules. Project increased policy renewal flow rates by having less underwriter intervention and routing accounts directly into specific processing units.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_981171216_2_649049609" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="981171216JTIT2"> Application Staff Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="981171216JSTD2"> 04/1986</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="981171216EDDT2"> 06/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="981171216COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="981171216JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="981171216JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="981171216JDES2" itemprop="description"> <ul> <li> Managed/ Developed FICO rule applications using Templates, Decision tables, Rule Sets, Patterns, while integrating SRL code to provide viable business solutions in developing work flow authority levels to processing units, and pertinent policy information to Underwriters.</li> <li> Responsible for developing System, Product rule sets which directed system entry and product availability to both internal users and outside insurance agencies. System successfully routed small market agents to use selected products and lines of business for quicker issuance of Harleysville policies. Small Market rule processes created less call center interaction with agents and generated over $300K in small market premiums in one quarter.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -53px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Developed/Maintained Web Services for Underwriting Rules Engine. By integrating Commercial lines and Agent Portal data with Blaze (Fair Isaac), rules engine output enhancing Underwriters ability to analyze data in English terms and establish profitable decisions for each policy submitted. Applications consisted of Insurance System/ Product Determination and Underwriting Binding Authority interfaces. Services developed with Visual Studio 2010, C# .Net wrappers integrated XML business objects with Blaze rules software.</li> <li> Developed windows console application for unit testing FICO rules. Testing Framework allowed user to enter test cases through Excel and create XML file input invoking specific Insurance rules. Application increased Business Analyst productivity by allowing more time for writing business rules and less time correcting defects within integration test phase. Software developed with C#, Visual Studio .Net and Microsoft programmability InterOp.</li> <li> Researched/Developed Insurance New Business and Endorsement object models for Policy Binding Authority. Arranged planning sessions with Data Modelers, and Business Analyst to develop schemas using Visual Studio XSD and XML structures.</li> <li> Managed Team Foundation Server deployments for .Net and SQL Database changes. Experienced with Visual Studio TFS source control and Data Backlog Items.</li> <li> Coordinated group meetings, multiple project production implementations with developers concerning deployment strategies and project implementation dates.</li> <li> Designed object models, and system determination process flows.</li> <li> Designed SDLC documentation and deployment procedures for production implementations.</li> <li> Coded .net web services unit testing and analyzing rules requests with proper rules response validating specific rules processes.</li> <li> Managed SQL Server Database valid values table, updating and inserting data rows. Table provided data translation from outside vendor to internal values used by Underwriting Rules Engine.</li> <li> Utilized SQL Server 2008 management system.</li> <li> Developed Legacy mainframe IT specifications for system enhancements related to Agent Portal initiatives.</li> <li> Provided IT technical leadership for legacy mainframe, Quality Assurance using SDLC methodology, Architecture design and implementation of CICS web based applications with DB2 relational database interfaces.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC981171217" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC981171217"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171217_1_649049610" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="981171217DGRE1" itemprop="name"> Bachelor's Business Administration degree</span> <span> : </span> <span class="programline" id="981171217STUY1"> Computer Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="981171217SCHO1" itemprop="name"> Ursinus College</span> </span> <span class="paddedline"> <span class="field" id="981171217FRFM1"> Computer Science</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_981171217_2_649049611" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="981171217DGRE2" itemprop="name"> A.A.S DP</span> <span> : </span> <span class="programline" id="981171217STUY2"> Computer/Applied Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="981171217SCHO2" itemprop="name"> Montgomery County Community College</span> </span> <span class="paddedline"> <span class="field" id="981171217FRFM2"> Computer/Applied Science</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_981171217_3_649049612" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="981171217DGRE3" itemprop="name"> Certificate in Computer Programming.</span> <span class="programline" id="981171217STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="981171217SCHO3" itemprop="name"> Maxwell Institute, Computer Learning Center</span> </span> <span class="paddedline"> <span class="field" id="981171217FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR981171219" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR981171219"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171219_1_649049614" style="padding-top:0px;"> <div class="field singlecolumn" id="981171219FRFM1"> <ul> <li> Exercise and weight training.</li> </ul> <ul> <li> Gardening and Recreational Fishing.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL981171221" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL981171221"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_981171221_1_649049616" style="padding-top:0px;"> <div class="field singlecolumn" id="981171221FRFM1"> Blaze Advisor .net 6.10.1, Microsoft C# .net 4.5 framework, Developed Technical Specifications, Business object Models in XML, TFS Source Control, HTML, JavaScript, Technical Leadership, Excel, Quality Assurance, Real-time processing, SDLC, SQL Server Management 2014, Visual Basic 5.0, Microsoft Visual Studio 2013 and 2015.</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary An accomplished and results-driven MARKETING AND SALES MANAGER AND PROFESSIONAL with extensive experience in new business development, branding, customer relations, account and people management, training and development, and new, emerging, and traditional media. Leverages practical experience with strong communication skills, working well with all levels of an organization. Possesses a proven track record of turning underperforming business units into profit centers. A creative thinker and reliable producer who drives strategic initiatives from conceptualization through implementation. Highlights Business turnarounds B2B and B2C expertise Consistently executes against objectives Account management Supervisory management Excellent presentation skills Project management Analytical to ensure successful strategy Social media Nimble, highly creative and visionary capabilities Experience Consultant 09/2001 to Current Company Name City , State Founded company and earned profits quickly through cold-calling, client following bringing new ideas and new and emerging media into the mix (e.g. social media, online marketing campaigns). Handled coordination day-to-day company operations, people management, training, strategic planning, marketing strategy development, local, regional, and major account management, development and implementation of specialized marketing programs and strategies, budgeting, vendor procurement, and client relations. Stayed abreast of marketing and advertising trends. Negotiated media buying by saving clients money (e.g. saved one client over $200,000).and maximized clients' financial investment. Developed and implemented strong online strategies including social media mixed with traditional media for clients marketing efforts. Earned client loyalty and increased revenues by 213% Created award-winning websites, commercials, print designs and packaging. Developed series of national public service announcements garnering massive media attention. Additional Experience TIME WARNER CABLE MEDIA SALES, Chatsworth, California, Television Advertising Account Manager, 1998-2001. Hired for new position to expand local and regional business. Learned and executed television media advertising logistics from scratch. Transformed from zero billings to billings that exceeded the performance of all other representatives in less than one year. Generated all clients through cold-calling efforts and educating prospects of value and ease of television advertising. Oversaw production; worked with and managed producers and clients. Earned confidence of clients by defining strategies to ensure proper budget management, setting expectations as well as researching and collecting demographic information for ad campaigns. LOS ANGELES DAILY NEWS, Los Angeles, California, Advertising Account Manager , 1996-1998. Sold newspaper advertisements to local accounts through cold calling efforts. Tripled revenue of underperforming territory in first year. Promoted to second underperforming territory and quadrupled revenue in local business. Handled 40 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Participated in layout of ad copy, reviewing proofs with clients, and managing production, art staff, and training other sales reps. Planned advertising campaigns with clients. DAILY PILOT, Costa Mesa, California, Advertising Account Manager , 1992-1995. Sold newspaper advertisements to local and regional accounts through cold calling efforts. Increased billing by 619% in three months. Handled 30 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Convinced agencies of national advertisers to advertise in small, local newspaper. Recognized as consistent top performer and broke all sales records. Served as president of public speaking organization, and as ambassador for Costa Mesa Chamber of Commerce. SOUTH COUNTY NEWS, Mission Viejo, California, Account Executive , 1991-1992. Entrusted with growing challenging accounts after several months at company; turned into profit center. Created sections to sell and generated new revenue. Affiliations WOMEN IN CABLE TELECOMMUNICATIONS (WICT), Los Angeles, California, President , Southern California Chapter, 2003-2004. Managed 20 senior-level entertainment executives on the local chapter's Board of Directors by assigning and delegating responsibilities. Executed several events aligned with organization's mission statement, "Develop Women Leaders Who Transform Our Industry". Raised money for the chapter to host events for the 500 members. Developed comprehensive package of sponsorship opportunities; demonstrated great cost-savings to sponsors while securing funds to run chapter. Tripled membership, secured high-value creative sponsorships, and met and exceeded all objectives required by the National Association. Vice President , Southern California Chapter, 2003. Assisted president in running chapter and securing sponsorship dollars. Helped create and launch formal mentoring program, and served as formal mentor. Secured funds through sponsorships sold to large corporations including Disney, ABC, and Time Warner. Sponsorship Chair , Southern California Chapter, 1999-2000. Formalized structure for sponsorships, assigned teams to raise money, and secured funds for events. Education B.A : Marketing 1990 VANGUARD UNIVERSITY City , State Professional Development Public Speaking, Toastmasters, International   The Networkers, Costa Mesa Chamber of Commerce   Advertising, Vanguard University   Publications Manire Speak , current ongoing blog. Women in Cable Telecommunications (WICT) , Multichannel News, 2004 University Public Perceptions , study commissioned by Vanguard University, 1990. Computer Skills Microsoft Office Excel, Word, PowerPoint; iWork Numbers, Pages, Keynote; QuickTime; QuickBooks; Tweet Adder; Adobe Readers; GoToMeeting; Join.Me; Preview; Skype

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME531147344" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_531147344_1_346889088" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="531147344FNAM1"> </span> <span> </span> <span class="field lName" id="531147344LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM531147346" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM531147346"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531147346_1_346889104" style=" padding-top:0px; "> <div class="field singlecolumn" id="531147346FRFM1"> <p align="LEFT"> An accomplished and results-driven <b> MARKETING AND SALES MANAGER AND PROFESSIONAL </b> with extensive experience in new business development, branding, customer relations, account and people management, training and development, and new, emerging, and traditional media. Leverages practical experience with strong communication skills, working well with all levels of an organization. Possesses a proven track record of turning underperforming business units into profit centers. A creative thinker and reliable producer who drives strategic initiatives from conceptualization through implementation. </p> <br/> </div> </div> </div> <div class="section" id="SECTION_HILT531147347" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT531147347"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531147347_1_346889105" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="531147347SKC11"> <ul> <li> Business turnarounds </li> <li> B2B and B2C expertise </li> <li> Consistently executes against objectives </li> <li> Account management </li> <li> Supervisory management </li> </ul> </td> <td class="field twocol_2" id="531147347SKC21"> <ul> <li> Excellent presentation skills </li> <li> Project management</li> <li> Analytical to ensure successful strategy</li> <li> Social media</li> <li> Nimble, highly creative and visionary capabilities</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR531147349" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR531147349"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531147349_1_346889092" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="531147349JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="531147349JSTD1"> 09/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="531147349EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="531147349COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="531147349JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="531147349JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="531147349JDES1" itemprop="description"> <p align="LEFT"> Founded company and earned profits quickly through cold-calling, client following bringing new ideas and new and emerging media into the mix (e.g. social media, online marketing campaigns). Handled coordination day-to-day company operations, people management, training, strategic planning, marketing strategy development, local, regional, and major account management, development and implementation of specialized marketing programs and strategies, budgeting, vendor procurement, and client relations. Stayed abreast of marketing and advertising trends. Negotiated media buying by saving clients money (e.g. saved one client over $200,000).and maximized clients' financial investment. </p> <ul> <br/> <li> Developed and implemented strong online strategies including social media mixed with traditional media for clients marketing efforts. Earned client loyalty and increased revenues by 213% </li> <li> Created award-winning websites, commercials, print designs and packaging.</li> <li> Developed series of national public service announcements garnering massive media attention.</li> <br/> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CUST531165504" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CUST531165504"> Additional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531165504_1_346911339" style=" padding-top:0px; "> <div class="field singlecolumn" id="531165504FRFM1"> <p align="LEFT"> TIME WARNER CABLE MEDIA SALES, Chatsworth, California, <b> Television Advertising Account Manager, </b> 1998-2001. Hired for new position to expand local and regional business. Learned and executed television media advertising logistics from scratch. Transformed from zero billings to billings that exceeded the performance of all other representatives in less than one year. Generated all clients through cold-calling efforts and educating prospects of value and ease of television advertising. Oversaw production; worked with and managed producers and clients. Earned confidence of clients by defining strategies to ensure proper budget management, setting expectations as well as researching and collecting demographic information for ad campaigns.</p> <br/> <p align="LEFT"> LOS ANGELES DAILY NEWS, Los Angeles, California, <b> Advertising Account Manager</b> , 1996-1998. Sold newspaper advertisements to local accounts through cold calling efforts. Tripled revenue of underperforming territory in first year. Promoted to second underperforming territory and quadrupled revenue in local business. Handled 40 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Participated in layout of ad copy, reviewing proofs with clients, and managing production, art staff, and training other sales reps. Planned advertising campaigns with clients.</p> <br/> <p align="LEFT"> DAILY PILOT, Costa Mesa, California, <b> Advertising Account Manager</b> , 1992-1995. Sold newspaper advertisements to local and regional accounts through cold calling efforts. Increased billing by 619% in three months. Handled 30 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Convinced agencies of national advertisers to advertise in small, local newspaper. Recognized as consistent top performer and broke all sales records. Served as president of public speaking organization, and as ambassador for Costa Mesa Chamber of Commerce.</p> <br/> <p align="LEFT"> SOUTH COUNTY NEWS, Mission Viejo, California, <b> Account Executive</b> , 1991-1992. <font> Entrusted with growing challenging accounts after several months at company; turned into profit center. Created sections to sell and generated new revenue.</font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_AFIL531187974" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL531187974"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531187974_1_346916592" style=" padding-top:0px; "> <div class="field singlecolumn" id="531187974FRFM1"> <p align="LEFT"> WOMEN IN CABLE TELECOMMUNICATIONS (WICT), Los Angeles, California, <b> President </b> , Southern California Chapter, 2003-2004. Managed 20 senior-level entertainment executives on the local chapter's Board of Directors by assigning and delegating responsibilities. Executed several events aligned with organization's mission statement, "Develop Women Leaders Who Transform Our Industry". Raised money for the chapter to host events for the 500 members. Developed comprehensive package of sponsorship opportunities; demonstrated great cost-savings to sponsors while securing funds to run chapter. Tripled membership, secured high-value creative sponsorships, and met and exceeded all objectives required by the National Association.</p> <br/> <p align="LEFT"> <b> Vice President</b> , Southern California Chapter, 2003. Assisted president in running chapter and securing sponsorship dollars. Helped create and launch formal mentoring program, and served as formal mentor. Secured funds through sponsorships sold to large corporations including Disney, ABC, and Time Warner.</p> <br/> <p align="LEFT"> <b> Sponsorship Chair</b> , Southern California Chapter, 1999-2000. Formalized structure for sponsorships, assigned teams to raise money, and secured funds for events.</p> </div> </div> </div> <div class="section" id="SECTION_EDUC531147350" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC531147350"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531147350_1_346889102" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="531147350DGRE1" itemprop="name"> B.A</span> <span> : </span> <span class="programline" id="531147350STUY1"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="531147350GRYR1"> 1990</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="531147350SCHO1" itemprop="name"> VANGUARD UNIVERSITY</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="531147350SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="531147350SSTA1"> State</span> <span class="joblocation eduCountry" id="531147350SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="531147350FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI531197233" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI531197233"> Professional Development</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531197233_1_346921888" style=" padding-top:0px; "> <div class="field singlecolumn" id="531197233FRFM1"> <p align="LEFT"> <i> Public Speaking, Toastmasters, International</i>  </p> <p align="LEFT"> <i> The Networkers, Costa Mesa Chamber of Commerce</i>  </p> <p align="LEFT"> <i> Advertising, Vanguard University</i>  </p> </div> </div> </div> <div class="section" id="SECTION_PUBL531199556" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PUBL531199556"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531199556_1_346923190" style=" padding-top:0px; "> <div class="field singlecolumn" id="531199556FRFM1"> <p align="LEFT"> <u> Manire Speak</u> , current ongoing blog.</p> <p align="LEFT"> <u> Women in Cable Telecommunications (WICT)</u> , Multichannel News, 2004</p> <p align="LEFT"> <u> University Public Perceptions</u> , study commissioned by Vanguard University, 1990.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL531147353" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL531147353"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_531147353_1_346889106" style=" padding-top:0px; "> <div class="field singlecolumn" id="531147353FRFM1"> <p align="LEFT"> Microsoft Office Excel, Word, PowerPoint; iWork Numbers, Pages, Keynote; QuickTime; QuickBooks; Tweet Adder; Adobe Readers; GoToMeeting; Join.Me; Preview; Skype</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Health care Administrative Assistant with 3 years of experience Experience in the health field for 5+ years Allocated monthly budget of $1000 for Muslim Students Association's planned activities Organized fundraising events with the supervision of the Event coordinator at Wing's Program Skills Skilled in Microsoft Office Suite, Adobe Premier Suite, SQL Database, and SAS Planning and development Strategic decision making Fluent in English and Urdu, Functional in Spanish Data Management Excellent communication skills Time management Conflict resolution Work History Health Revenue Specialist , 02/2019 to Current Company Name – City , State Developed work plans to meet business priorities and deadlines. Devised strategies to improve organization efficiency and optimize group management. Kept detailed records of project progress, discrepancies and other funding. Understood fee schedule and terms for all contracts which invoices are submitted. Verifies drugs and services are properly authorized and proper documentation is on file. Assists training new team members and providing input for the team. Communication with team members, intake, pharmacy, insurances, and management. Analyzing trends to solve complex issues. Administrative Assistant , 10/2017 to 12/2018 Company Name – City , State Perform clerical tasks such as answering phone calls, filling paperwork, delivering films, and faxing documents to insurers and other healthcare providers. Communicated with patients, visitors, and staff to ensure that all needs were being met. Worked extensively with electronic medical records. Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance. Created PowerPoint presentations for business development purposes. Monitored premises, screened visitors, updated logs and issued passes to maintain security. Internship , 06/2016 to 08/2016 Company Name – City , State Work extensively with organization's electronic medical records to schedule patients, coordinate shifts, provide service to the under insured. Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. Shadow physicians and nutritionists regularly. Organize annual fundraising dinner to sustain free clinic's daily operations. Answered telephone inquiries from clients, vendors and the public. Performed tasks such as taking vitals, primary and secondary assessments. Administrative Assistant , 05/2015 to 08/2016 Company Name – City , State Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. Assist the event coordinator with organizing fundraising events and compiled informational packets for potential donors. Participated in marketing and outreach and other visibility efforts, as requested. Education Bachelor of Science : Community Health , 2017 University Of Illinois At Urbana-Champaign - City , State Elected to Vice President for Pakistani Students Association in 2016 Elected to Fundraising Chair for Muslim Students Association in 2016 Coursework in Health Planning, Health Administration and Health Finances, Health Data Analysis, Macroeconomic Principles, and Healthcare Systems 2018 College Of DuPage - City , State Coursework in Emergency Medical Technician, Statistics and Medical Terminology Skills Skilled in Microsoft Office Suite, Adobe Premier Suite, SQL Database, and SAS Planning and development Strategic decision making Fluent in English and Urdu, Functional in Spanish Data Management Excellent communication skills Time management Conflict resolution Work History Consultant , 06/2018 to 12/2018 Company Name – City , State Developed work plans to meet business priorities and deadlines. Devised strategies to improve organization efficiency and optimize group management. Kept detailed records of project progress, discrepancies and other funding. Supported clients with business analysis, documentation and data modeling. Collaborated with clients to develop and shape budgets, processes, business intelligence and strategies. Intern , 10/2017 to 05/2018 Company Name – City , State Perform clerical tasks such as answering phone calls, filling paperwork, delivering films, and faxing documents to insurers and other healthcare providers. Communicated with patients, visitors, and staff to ensure that all needs were being met. Internship , 06/2016 to 08/2016 Company Name – City , State Work extensively with organization's electronic medical records to schedule patients, coordinate shifts, provide service to the under insured. Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. Shadow physicians and nutritionists regularly. Organize annual fundraising dinner to sustain free clinic's daily operations. Answered telephone inquiries from clients, vendors and the public. Performed tasks such as taking vitals, primary and secondary assessments. Administrative Assistant , 05/2015 to 08/2016 Company Name – City , State Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. Assist the event coordinator with organizing fundraising events and compiled informational packets for potential donors. Participated in marketing and outreach and other visibility efforts, as requested.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME0f577f74-53bd-4f73-97ea-081c50642217" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_0f577f74-53bd-4f73-97ea-081c50642217_1_877920fb-4793-4895-81f8-374016611996" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="0f577f74-53bd-4f73-97ea-081c50642217FNAM1"> </span> <span> </span> <span class="field" id="0f577f74-53bd-4f73-97ea-081c50642217LNAM1"> CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMMef9496b0-a52c-4f5b-9afd-cf070840bcf0" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMMef9496b0-a52c-4f5b-9afd-cf070840bcf0"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ef9496b0-a52c-4f5b-9afd-cf070840bcf0_1_eabfb3f5-7b46-4a3d-b5ea-f7ac3b53c204" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="ef9496b0-a52c-4f5b-9afd-cf070840bcf0FRFM1"> <ul> <li> Health care Administrative Assistant with 3 years of experience </li> <li> Experience in the health field for 5+ years </li> <li> Allocated monthly budget of $1000 for Muslim Students Association's planned activities </li> <li> Organized fundraising events with the supervision of the Event coordinator at Wing's Program </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT07de8609-c720-48cb-b72d-2b700e386509" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT07de8609-c720-48cb-b72d-2b700e386509"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_07de8609-c720-48cb-b72d-2b700e386509_1_841ced76-c012-48d5-bd9e-4833f152acb9" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="07de8609-c720-48cb-b72d-2b700e386509SKC11"> <ul> <li> Skilled in Microsoft Office Suite, Adobe Premier Suite, SQL Database, and SAS </li> <li> Planning and development </li> <li> Strategic decision making </li> <li> Fluent in English and Urdu, Functional in Spanish </li> </ul> </td> <td class="field twocol_2" id="07de8609-c720-48cb-b72d-2b700e386509SKC21"> <ul> <li> Data Management </li> <li> Excellent communication skills </li> <li> Time management </li> <li> Conflict resolution </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR5dc8445d-e738-4385-8a55-ae3faa22602c" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR5dc8445d-e738-4385-8a55-ae3faa22602c"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_5dc8445d-e738-4385-8a55-ae3faa22602c_1_eea342bc-0577-4fb1-85b1-57ab04f47568" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="5dc8445d-e738-4385-8a55-ae3faa22602cJTIT1"> Health Revenue Specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTD1"> 02/2019</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="5dc8445d-e738-4385-8a55-ae3faa22602cCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="5dc8445d-e738-4385-8a55-ae3faa22602cJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="5dc8445d-e738-4385-8a55-ae3faa22602cJDES1" itemprop="description"> <ul> <li> Developed work plans to meet business priorities and deadlines. </li> <li> Devised strategies to improve organization efficiency and optimize group management. </li> <li> Kept detailed records of project progress, discrepancies and other funding. </li> <li> Understood fee schedule and terms for all contracts which invoices are submitted. </li> <li> Verifies drugs and services are properly authorized and proper documentation is on file. </li> <li> Assists training new team members and providing input for the team. </li> <li> Communication with team members, intake, pharmacy, insurances, and management. </li> <li> Analyzing trends to solve complex issues.<br/> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_5dc8445d-e738-4385-8a55-ae3faa22602c_2_acf39a6a-aa56-4cf4-9de0-505846e25c89" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="5dc8445d-e738-4385-8a55-ae3faa22602cJTIT2"> Administrative Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTD2"> 10/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cEDDT2"> 12/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="5dc8445d-e738-4385-8a55-ae3faa22602cCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="5dc8445d-e738-4385-8a55-ae3faa22602cJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="5dc8445d-e738-4385-8a55-ae3faa22602cJDES2" itemprop="description"> <ul> <li> Perform clerical tasks such as answering phone calls, filling paperwork, delivering films, and faxing documents to insurers and other healthcare providers. </li> <li> Communicated with patients, visitors, and staff to ensure that all needs were being met. </li> <li> Worked extensively with electronic medical records. </li> <li> Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance. </li> <li> Created PowerPoint presentations for business development purposes. </li> <li> Monitored premises, screened visitors, updated logs and issued passes to maintain security. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_5dc8445d-e738-4385-8a55-ae3faa22602c_3_896f2aa8-8200-42b5-a07d-1657ed8fd274" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="5dc8445d-e738-4385-8a55-ae3faa22602cJTIT3"> Internship</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTD3"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cEDDT3"> 08/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="5dc8445d-e738-4385-8a55-ae3faa22602cCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="5dc8445d-e738-4385-8a55-ae3faa22602cJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="5dc8445d-e738-4385-8a55-ae3faa22602cJDES3" itemprop="description"> <ul> <li> Work extensively with organization's electronic medical records to schedule patients, coordinate shifts, provide service to the under insured. </li> <li> Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. </li> <li> Shadow physicians and nutritionists regularly. </li> <li> Organize annual fundraising dinner to sustain free clinic's daily operations. </li> <li> Answered telephone inquiries from clients, vendors and the public. </li> <li> Performed tasks such as taking vitals, primary and secondary assessments. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_5dc8445d-e738-4385-8a55-ae3faa22602c_4_7b6a8fac-6176-4035-971f-050eb2ebd99b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="5dc8445d-e738-4385-8a55-ae3faa22602cJTIT4"> Administrative Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTD4"> 05/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="5dc8445d-e738-4385-8a55-ae3faa22602cEDDT4"> 08/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="5dc8445d-e738-4385-8a55-ae3faa22602cCOMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="5dc8445d-e738-4385-8a55-ae3faa22602cJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="5dc8445d-e738-4385-8a55-ae3faa22602cJSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="5dc8445d-e738-4385-8a55-ae3faa22602cJDES4" itemprop="description"> <ul> <li> Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. </li> <li> Assist the event coordinator with organizing fundraising events and compiled informational packets for potential donors. </li> <li> Participated in marketing and outreach and other visibility efforts, as requested. </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC33d4caa8-c941-4f42-b52d-c91ef81368ea" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC33d4caa8-c941-4f42-b52d-c91ef81368ea"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_33d4caa8-c941-4f42-b52d-c91ef81368ea_1_10975054-be95-4146-b265-f822379007e4" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="33d4caa8-c941-4f42-b52d-c91ef81368eaDGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSTUY1"> Community Health</span> <span> , </span> <span class="jobdates" id="33d4caa8-c941-4f42-b52d-c91ef81368eaGRYR1"> 2017</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSCHO1" itemprop="name"> University Of Illinois At Urbana-Champaign</span> <span> - </span> <span class="joblocation jobcity" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSSTA1"> State</span> <br/> </span> <span class="field" id="33d4caa8-c941-4f42-b52d-c91ef81368eaFRFM1"> <ul> <li> Elected to Vice President for Pakistani Students Association in 2016 </li> <li> Elected to Fundraising Chair for Muslim Students Association in 2016 </li> <li> Coursework in Health Planning, Health Administration and Health Finances, Health Data Analysis, Macroeconomic Principles, and Healthcare Systems </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_33d4caa8-c941-4f42-b52d-c91ef81368ea_2_7790ea49-7c30-4ab6-b81d-777af8dea08e" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="33d4caa8-c941-4f42-b52d-c91ef81368eaDGRE2" itemprop="name"> </span> <span class="programline" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSTUY2"> </span> <span class="jobdates" id="33d4caa8-c941-4f42-b52d-c91ef81368eaGRYR2"> 2018</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSCHO2" itemprop="name"> College Of DuPage</span> <span> - </span> <span class="joblocation jobcity" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="33d4caa8-c941-4f42-b52d-c91ef81368eaSSTA2"> State</span> <br/> </span> <span class="field" id="33d4caa8-c941-4f42-b52d-c91ef81368eaFRFM2"> <ul> <li> Coursework in Emergency Medical Technician, Statistics and Medical Terminology </li> </ul> </span> </div> </div> </div> <div class="" id="SECTION_PRFL4af2c0a1-6599-4b36-8ce6-79062a4f94aa" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL721423d4-01e2-4325-bb55-87f18ac71bc9" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL721423d4-01e2-4325-bb55-87f18ac71bc9"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721423d4-01e2-4325-bb55-87f18ac71bc9_1_2e8152d6-f8f0-491c-be5f-4d6df3de9265" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="721423d4-01e2-4325-bb55-87f18ac71bc9FRFM1"> <ul> <li> Skilled in Microsoft Office Suite, Adobe Premier Suite, SQL Database, and SAS</li> <li> Planning and development</li> <li> Strategic decision making</li> <li> Fluent in English and Urdu, Functional in Spanish</li> </ul> <ul> <li> Data Management</li> <li> Excellent communication skills</li> <li> Time management</li> <li> Conflict resolution</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKHdde5654e-1c69-42c3-999b-76d2191aae66" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKHdde5654e-1c69-42c3-999b-76d2191aae66"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_dde5654e-1c69-42c3-999b-76d2191aae66_1_8b6e72ad-7642-46af-a713-a40740f4e0d7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="dde5654e-1c69-42c3-999b-76d2191aae66JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTD1"> 06/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66EDDT1"> 12/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dde5654e-1c69-42c3-999b-76d2191aae66COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="dde5654e-1c69-42c3-999b-76d2191aae66JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="dde5654e-1c69-42c3-999b-76d2191aae66JDES1" itemprop="description"> <ul> <li> Developed work plans to meet business priorities and deadlines. </li> <li> Devised strategies to improve organization efficiency and optimize group management. </li> <li> Kept detailed records of project progress, discrepancies and other funding.<br/> </li> <li> Supported clients with business analysis, documentation and data modeling. </li> <li> Collaborated with clients to develop and shape budgets, processes, business intelligence and strategies.<br/> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dde5654e-1c69-42c3-999b-76d2191aae66_2_f86d3b4f-f57f-4035-9509-661e0d74dc50" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="dde5654e-1c69-42c3-999b-76d2191aae66JTIT2"> Intern</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTD2"> 10/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66EDDT2"> 05/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dde5654e-1c69-42c3-999b-76d2191aae66COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="dde5654e-1c69-42c3-999b-76d2191aae66JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="dde5654e-1c69-42c3-999b-76d2191aae66JDES2" itemprop="description"> <ul> <li> Perform clerical tasks such as answering phone calls, filling paperwork, delivering films, and faxing documents to insurers and other healthcare providers. </li> <li> Communicated with patients, visitors, and staff to ensure that all needs were being met. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dde5654e-1c69-42c3-999b-76d2191aae66_3_a8be94b1-3532-41b2-8350-67afae4fb902" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="dde5654e-1c69-42c3-999b-76d2191aae66JTIT3"> Internship</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTD3"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66EDDT3"> 08/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dde5654e-1c69-42c3-999b-76d2191aae66COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="dde5654e-1c69-42c3-999b-76d2191aae66JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="dde5654e-1c69-42c3-999b-76d2191aae66JDES3" itemprop="description"> <ul> <li> Work extensively with organization's electronic medical records to schedule patients, coordinate shifts, provide service to the under insured. </li> <li> Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. </li> <li> Shadow physicians and nutritionists regularly. </li> <li> Organize annual fundraising dinner to sustain free clinic's daily operations. </li> <li> Answered telephone inquiries from clients, vendors and the public. </li> <li> Performed tasks such as taking vitals, primary and secondary assessments. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_dde5654e-1c69-42c3-999b-76d2191aae66_4_fb544e5b-0703-4b7f-b3f4-13f215381991" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="dde5654e-1c69-42c3-999b-76d2191aae66JTIT4"> Administrative Assistant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTD4"> 05/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="dde5654e-1c69-42c3-999b-76d2191aae66EDDT4"> 08/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="dde5654e-1c69-42c3-999b-76d2191aae66COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="dde5654e-1c69-42c3-999b-76d2191aae66JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="dde5654e-1c69-42c3-999b-76d2191aae66JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="dde5654e-1c69-42c3-999b-76d2191aae66JDES4" itemprop="description"> <ul> <li> Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail. </li> <li> Assist the event coordinator with organizing fundraising events and compiled informational packets for potential donors. </li> <li> Participated in marketing and outreach and other visibility efforts, as requested. </li> </ul> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary USE MY SKILLS TO MEET THE REQUIREMENTS OF THE COMPANY I WORK FOR IN ORDER TO COMPLETE THE COMPANIES GOALS. Skills Excel and Microsoft Office Read Schematics and Blue Prints Work History Company Name Experience Company Name City , State Consultant Had Classes for safety and handed out rule books to personnel. Set up programs on their computers help them keep current location of their inventory (Rail Cars). Set up a process for computer personnel to report information on movement of inventory to their Supervisors.  Company Name City , State Manager Asst. Bldg. Superintendent, Manager of the Demurage and Switching Billing, Asst. To Clerical Director, Manager Crew Company Name City , State Manager Prevention of Inter-modal equip- ment. Retired) Assembler Chrysler Automotive McDonald Aircraft Co. Long Beach, Calif. Assembler on DC 8 Aircraft General Telephone Co. Long Beach, Calif. Central Office Computers Tech. Education and Training Tuloso-Midway High School Corpus Christi Texas Diploma San Jacinto College Pasadena Texas (60 Semester Hours) General Telephone Long Beach, Calif. (4 company schools Personal Information Non Smoker or Drinker. I am punctual honest and have a good work ethic. Skills Automotive, Consolidations, DC 8, Excel, Microsoft Office, Office, Read, San, Schematics, Telephone Additional Information PERSONAL INFORMATION Non Smoker or Drinker. I am punctual honest and have a good work ethic.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME985518371" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_985518371_1_652214248" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="985518371FNAM1"> </span> <span> </span> <span class="field" id="985518371LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM985518376" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM985518376"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518376_1_652214255" style="padding-top:0px;"> <div class="field singlecolumn" id="985518376FRFM1"> USE MY SKILLS TO MEET THE REQUIREMENTS OF THE COMPANY I WORK FOR IN ORDER TO COMPLETE THE COMPANIES GOALS.</div> </div> </div> <div class="section" id="SECTION_HILT985518378" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT985518378"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518378_1_652214257" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="985518378SKC11"> Excel and Microsoft Office Read Schematics and Blue Prints</td> <td class="field twocol_2" id="985518378SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_WRKH985518374" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH985518374"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518374_1_652214253" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="985518374JSTD1"> </div> <div class="jobdates" format="%B %Y" id="985518374EDDT1"> </div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="985518374COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="985518374JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="985518374JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="985518374JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR985518373" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR985518373"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518373_1_652214250" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="985518373COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="985518373JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985518373JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="985518373JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="985518373JDES1" itemprop="description"> Had Classes for safety and handed out rule books to personnel. Set up programs on their computers help them keep current location of their inventory (Rail Cars). Set up a process for computer personnel to report information on movement of inventory to their Supervisors. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985518373_2_652214251" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="985518373COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="985518373JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985518373JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="985518373JTIT2"> Manager Asst. Bldg. Superintendent, Manager of the Demurage and Switching Billing, Asst. To Clerical Director, Manager Crew</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="985518373JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985518373_3_652214252" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="985518373COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="985518373JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985518373JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="985518373JTIT3"> Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="985518373JDES3" itemprop="description"> <ul> <li> Prevention of Inter-modal equip- ment.</li> <li> Retired) Assembler Chrysler Automotive McDonald Aircraft Co. Long Beach, Calif. Assembler on DC 8 Aircraft General Telephone Co. Long Beach, Calif. Central Office Computers Tech.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC985518375" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC985518375"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518375_1_652214254" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="985518375GRYR1"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="985518375SCHO1" itemprop="name"> Tuloso-Midway High School Corpus Christi Texas</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="985518375SCIT1"> </span> <span class="joblocation jobstate" id="985518375SSTA1"> </span> <span class="joblocation jobstate" id="985518375SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="985518375DGRE1" itemprop="name"> Diploma</span> <span class="programline" id="985518375STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="985518375FRFM1"> San Jacinto College Pasadena Texas (60 Semester Hours) General Telephone Long Beach, Calif. (4 company schools</span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN985518377" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN985518377"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518377_1_652214256" style="padding-top:0px;"> <div class="field singlecolumn" id="985518377FRFM1"> Non Smoker or Drinker. I am punctual honest and have a good work ethic.</div> </div> </div> <div class="section" id="SECTION_AFIL985518381" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL985518379" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL985518379"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518379_1_652214258" style="padding-top:0px;"> <div class="field singlecolumn" id="985518379FRFM1"> Automotive, Consolidations, DC 8, Excel, Microsoft Office, Office, Read, San, Schematics, Telephone</div> </div> </div> <div class="section" id="SECTION_ADDI985518380" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI985518380"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985518380_1_652214259" style="padding-top:0px;"> <div class="field singlecolumn" id="985518380FRFM1"> <ul> <li> PERSONAL INFORMATION Non Smoker or Drinker. I am punctual honest and have a good work ethic.</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Education and Training Master of Health Administration 2015 University of Missouri － City , State Master of Science , Health Informatics and Bioinformatics 2015 University of Missouri － City , State Health Informatics and Bioinformatics Bachelor of Science , Business Administration - Marketing 2011 University of Missouri － City , State Business Administration - Marketing Skills Healthcare Analytics (4 years), Physician Engagement (2 years), Project Management (4 years), Consulting 2 years), Sales (5 years), Marketing Strategy (4 years), Tableau (2 years), Excel (5 years), Excel (5 years), Public Speaking (5 years), Machine Learning (2 years), Financial Analysis (5 years), Databases (1 year), SQL (1 year), Business Development (3 years), Business Intelligence (2 years), User Experience Design (2 years) Experience Consultant Jun 2015 to Current Company Name － City , State Inception, design, sales, and implementation of consulting services in over 15 hospitals across the US. Produce and execute work plans to achieve clinical, operational, and financial improvement initiatives. Develop rapport with hospital executives, hospital staff, and physicians to foster hi-performance teams. Analyze financial, patient experience, throughput, and quality data to develop clear strategic actions plans. Presents clearly and concisely to physicians and executives to persuade and drive change. Train new analyst and consultants in analytic tools such as MySQL, Excel, Tableau, and Weka. Assist in the development, design, and sales of propitiatory mobile applications used for physician compliance and contracting. The application is currently available on both iOS and Android. Author white papers and web content which are used for client marketing and client education. Health Plan Financial Analyst May 2014 to May 2015 Company Name － City , State Created automated pricing tools based on contractual language and multiple drug lists. Developed predictive models which accurately assessed member risk of year over year PMPM shift. Queried and built client facing reports using Teradata, Excel, and PowerPoint. Produced management dashboards with key performance indicators for senior leaders. Investigated and analyzed Rx trend reports for clients, account teams, and other functional areas. Compiled and analyzed multisource data to prepare contract adjustment reports. Collaborated with competitive intelligence department to develop incumbent responsive pricing strategies. Built customized reports in collaboration with clients to investigate patient Rx utilization. Business Analyst Aug 2013 to May 2014 Company Name － City , State Developed interactive Business Intelligence dashboards for clients to measure return on investment. Established new sales strategies and value propositions for the sales team. Created market impact maps in ArcGIS to assist the strategic expansion of MHC services. Project owner for Office 365 and SharePoint implementation. Results included eliminating costs for local file servers, optimizing file access & auditing capabilities, and promoting collaboration. Led HIPAA audits that resulted in the implementation of numerous physical and technological safeguards improving compliance and minimizing the risk of financial exposure. Designed and distributed patient consent documentation in collaboration with Health Literacy Missouri. Monitored and audit enterprise master patient index database using InterSystems' HealthShare platform. Marketing Manager Jun 2011 to Aug 2013 Company Name － City , State Created and developed online marketing strategy with integrated website to improve lead generation and minimize response time. Measurable impact included an increase of new unit sales by 35% and being awarded first place in district growth in 2012. Leveraged marketing analytics on existing customer database to better align departmental sales promotion with customer demographics and seasonality demand. Directly sold major units to customers and consistently awarded for performance in both volume and margin levels. Project manager for implementation of customer reward systems software which included a proof of concept, funding request, installation, training, and post installation ma nagement. Troubleshoot hardware and software issues in multiple departments. Accomplishments Project Management Professional (PMP) - Eligible GROUPS Health Information and Management Systems Society (HIMSS) 2013 to Present HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology. HIMSS leads efforts to optimize health engagements and care outcomes using information technology. American College of Healthcare Executives (ACHE) 2014 to Present American College of Healthcare Executives is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. Willing to relocate: Anywhere Skills analyst, auditing, Business Development, Business Intelligence, competitive intelligence, hardware, concept, Consulting, prepare contract, client, clients, Databases, database, documentation, file servers, financial, Financial Analysis, functional, ma, Machine Learning, Marketing Strategy, marketing, market, access, Excel, Office, PowerPoint, SharePoint, MySQL, enterprise, online marketing, pricing, pricing strategies, Project Management, promotion, Public Speaking, quality, rapport, Sales, SQL, strategy, strategic, Tableau, white papers, Teradata, trend, Troubleshoot, website, web content, Author Additional Information Willing to relocate: Anywhere Authorized to work in the US for any employer LINKS https://www.linkedin.com/in/dylanstrecker AWARDS Honorary Member of the Upsilon Phi Delta Honor Society for Health Administration October 2014 The mission of the Upsilon Phi Delta Honor Society is to recognize, reward, and encourage academic excellence in the study of healthcare management and policy.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME951045921" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_951045921_1_626869895" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="951045921FNAM1"> </span> <span> </span> <span class="field" id="951045921LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM951045930" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EDUC951045925" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC951045925"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045925_1_626869902" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="951045925DGRE1" itemprop="name"> Master of Health Administration</span> <span class="programline" id="951045925STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="951045925GRYR1"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="951045925SCHO1" itemprop="name"> University of Missouri</span> <span> － </span> <span class="joblocation jobcity" id="951045925SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045925SSTA1"> State</span> <span class="joblocation jobstate" id="951045925SCNT1"> </span> </span> <span class="field" id="951045925FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_951045925_2_626869903" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="951045925DGRE2" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="951045925STUY2"> Health Informatics and Bioinformatics</span> <span class="datesWrapper"> <span class="jobdates" id="951045925GRYR2"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="951045925SCHO2" itemprop="name"> University of Missouri</span> <span> － </span> <span class="joblocation jobcity" id="951045925SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045925SSTA2"> State</span> <span class="joblocation jobstate" id="951045925SCNT2"> </span> </span> <span class="field" id="951045925FRFM2"> Health Informatics and Bioinformatics</span> </div> </div> <div class="paragraph" id="PARAGRAPH_951045925_3_626869904" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="951045925DGRE3" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="951045925STUY3"> Business Administration - Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="951045925GRYR3"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="951045925SCHO3" itemprop="name"> University of Missouri</span> <span> － </span> <span class="joblocation jobcity" id="951045925SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045925SSTA3"> State</span> <span class="joblocation jobstate" id="951045925SCNT3"> </span> </span> <span class="field" id="951045925FRFM3"> Business Administration - Marketing</span> </div> </div> </div> <div class="section" id="SECTION_HILT951045927" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT951045927"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045927_1_626869906" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="951045927SKC11"> <ul> <li> Healthcare Analytics (4 years), Physician Engagement (2 years), Project Management (4 years), Consulting</li> <li> 2 years), Sales (5 years), Marketing Strategy (4 years), Tableau (2 years), Excel (5 years), Excel (5 years),</li> <li> Public Speaking (5 years), Machine Learning (2 years), Financial Analysis (5 years), Databases (1 year),</li> <li> SQL (1 year), Business Development (3 years), Business Intelligence (2 years), User Experience Design (2</li> <li> years)</li> </ul> </td> <td class="field twocol_2" id="951045927SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR951045923" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR951045923"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045923_1_626869897" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="951045923JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="951045923JSTD1"> Jun 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="951045923EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="951045923COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="951045923JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045923JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="951045923JDES1" itemprop="description"> <ul> <li> Inception, design, sales, and implementation of consulting services in over 15 hospitals across the US.</li> <li> Produce and execute work plans to achieve clinical, operational, and financial improvement initiatives.</li> <li> Develop rapport with hospital executives, hospital staff, and physicians to foster hi-performance teams.</li> <li> Analyze financial, patient experience, throughput, and quality data to develop clear strategic actions plans.</li> <li> Presents clearly and concisely to physicians and executives to persuade and drive change.</li> <li> Train new analyst and consultants in analytic tools such as MySQL, Excel, Tableau, and Weka.</li> <li> Assist in the development, design, and sales of propitiatory mobile applications used for physician compliance and contracting.</li> <li> The application is currently available on both iOS and Android.</li> <li> Author white papers and web content which are used for client marketing and client education.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_951045923_2_626869898" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="951045923JTIT2"> Health Plan Financial Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="951045923JSTD2"> May 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="951045923EDDT2"> May 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="951045923COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="951045923JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045923JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="951045923JDES2" itemprop="description"> <ul> <li> Created automated pricing tools based on contractual language and multiple drug lists.</li> <li> Developed predictive models which accurately assessed member risk of year over year PMPM shift.</li> <li> Queried and built client facing reports using Teradata, Excel, and PowerPoint.</li> <li> Produced management dashboards with key performance indicators for senior leaders.</li> <li> Investigated and analyzed Rx trend reports for clients, account teams, and other functional areas.</li> <li> Compiled and analyzed multisource data to prepare contract adjustment reports.</li> <li> Collaborated with competitive intelligence department to develop incumbent responsive pricing strategies.</li> <li> Built customized reports in collaboration with clients to investigate patient Rx utilization.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_951045923_3_626869899" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="951045923JTIT3"> Business Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="951045923JSTD3"> Aug 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="951045923EDDT3"> May 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="951045923COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="951045923JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045923JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="951045923JDES3" itemprop="description"> <ul> <li> Developed interactive Business Intelligence dashboards for clients to measure return on investment.</li> <li> Established new sales strategies and value propositions for the sales team.</li> <li> Created market impact maps in ArcGIS to assist the strategic expansion of MHC services.</li> <li> Project owner for Office 365 and SharePoint implementation.</li> <li> Results included eliminating costs for local file servers, optimizing file access &amp; auditing capabilities, and promoting collaboration.</li> <li> Led HIPAA audits that resulted in the implementation of numerous physical and technological safeguards improving compliance and minimizing the risk of financial exposure.</li> <li> Designed and distributed patient consent documentation in collaboration with Health Literacy Missouri.</li> <li> Monitored and audit enterprise master patient index database using InterSystems' HealthShare platform.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_951045923_4_626869900" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="951045923JTIT4"> Marketing Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="951045923JSTD4"> Jun 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="951045923EDDT4"> Aug 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="951045923COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="951045923JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="951045923JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="951045923JDES4" itemprop="description"> <ul> <li> Created and developed online marketing strategy with integrated website to improve lead generation and minimize response time.</li> <li> Measurable impact included an increase of new unit sales by 35% and being awarded first place in district growth in 2012.</li> <li> Leveraged marketing analytics on existing customer database to better align departmental sales promotion with customer demographics and seasonality demand.</li> <li> Directly sold major units to customers and consistently awarded for performance in both volume and margin levels.</li> <li> Project manager for implementation of customer reward systems software which included a proof of concept, funding request, installation, training, and post installation ma nagement.</li> <li> Troubleshoot hardware and software issues in multiple departments.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM951045924" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM951045924"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045924_1_626869901" style="padding-top:0px;"> <div class="field singlecolumn" id="951045924FRFM1"> <ul> <li> Project Management Professional (PMP) - Eligible GROUPS Health Information and Management Systems Society (HIMSS) 2013 to Present HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology.</li> <li> HIMSS leads efforts to optimize health engagements and care outcomes using information technology.</li> <li> American College of Healthcare Executives (ACHE) 2014 to Present American College of Healthcare Executives is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_RELO951045926" style="padding-top:0px;"> <div class="paragraph firstparagraph" id="PARAGRAPH_951045926_1_626869905" style="padding-top:0px;"> <div class="field singlecolumn" id="951045926FRFM1"> Willing to relocate: Anywhere</div> </div> </div> <div class="section" id="SECTION_SKLL951045928" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL951045928"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045928_1_626869908" style="padding-top:0px;"> <div class="field singlecolumn" id="951045928FRFM1"> analyst, auditing, Business Development, Business Intelligence, competitive intelligence, hardware, concept, Consulting, prepare contract, client, clients, Databases, database, documentation, file servers, financial, Financial Analysis, functional, ma, Machine Learning, Marketing Strategy, marketing, market, access, Excel, Office, PowerPoint, SharePoint, MySQL, enterprise, online marketing, pricing, pricing strategies, Project Management, promotion, Public Speaking, quality, rapport, Sales, SQL, strategy, strategic, Tableau, white papers, Teradata, trend, Troubleshoot, website, web content, Author</div> </div> </div> <div class="section" id="SECTION_ADDI951045929" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI951045929"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_951045929_1_626869909" style="padding-top:0px;"> <div class="field singlecolumn" id="951045929FRFM1"> <ul> <li> Willing to relocate: Anywhere Authorized to work in the US for any employer</li> <li> LINKS https://www.linkedin.com/in/dylanstrecker AWARDS Honorary Member of the Upsilon Phi Delta Honor Society for Health Administration October 2014 The mission of the Upsilon Phi Delta Honor Society is to recognize, reward, and encourage academic excellence in the study of healthcare management and policy.</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Building Design and Construction Manager Extensive management leadership in successful operations, devising strategies to measurably improve corporate profit. Adept at acquiring, developing and managing building construction projects across a wide range of project types. Expertise in executing the Work while managing staff and accounting. Key skills include Business Development, Building Construction, Estimating, Scheduling, Contracts and Negotiations, Building Design and Project Management. Experience 01/1996 to Current Consultant Company Name － City , State Expanded new business opportunities in Texas for Program Management firm. Developed contacts with Owners and Architects to develop relationships and solicit project possibilities. Provided Project Management and Cost Consulting Services to Owners and Architects on major Higher Education, K-12, and Healthcare Projects. Worked with Contractors and Construction Managers to reconcile Estimates, Schedules and Scope Changes. Advised Owners, Developers, and Lending Institutions in contracting with Architects, Engineers, Constructors and Subcontractors. Project involvement includes design and construction of educational, healthcare, apartment complexes, retail, hotels, office, and religious facilities. Range of project construction costs to $250 million. Identified numerous oversights and construction error on major Austin hotel project. As a fast-tracked scheduled project, a firm opening date of the hotel was necessary for convention bookings. Advised Owner on needed corrective measures, realistic costs/ schedules and worked with developer to implement solutions. Secured design/build projects for Clients with a satisfaction and being hired for their next projects without any competition. This was affected by thorough cost estimating, scheduling, great project management staff involvement providing up-front information to the client during the process. Worked with State of Texas Emergency Management on Disaster Relief to coordinate Applicants' efforts with FEMA. Developed matrix to manage information regarding status of all Non-Profit Organizations. Advised Applicants on solutions for corrective measures and how to implement them. 01/1986 to 01/2001 Principal Company Name － City , State Developed new business. Procured Design/Build, Competitive Bid, and Negotiated projects. Recruited all office and project staff. Managed all estimating, scheduling and operations of projects including healthcare, educational, retail, offices, religious, and technology facilities. Formulated proposal presentation, contracted with architectural/engineering firm to design/build major project and developed a joint venture partnership to perform the Construction. Client subsequently had firm build two additional facilities in State. 01/1986 to 01/2006 Principal Company Name － City , State Founded a new Architectural firm to address projects for Clients. Performed numerous projects as design/build contracts. Designed, documented and developed new projects. Contracted Engineering support for documentation. Projects included educational, healthcare, retail, offices, research and technology, and religious facilities. Designed and documented multiple industry projects for repeat Clients. 01/1984 to 01/1986 Branch Office Manager / Business Development Manager Company Name － City , State Launched branch office of major Construction Firm. Developed new business contacts, and in working with existing clients, expanded additional work on several projects as scope changed in business process. Education 1965 Architecture University of Houston － City , State , United States Architecture Post-graduate studies in City Planning, University of Houston (Houston, TX) Architect, State of Texas License #6624 Texas Residential Construction Commission Registration #41143 Professional Affiliations American Institute of Architects City of Rollingwood, Texas - Planning & Zoning Commission 1986-1989, Utility Commission 2009-2012, Chairman 2012 Tarrytown UMC, Co-Chair Building Committee 2001-2004, Board of Trustees 2004, Chairman. 2005 Volunteer Healthcare Clinic, Board of Directors, 2012-Present Skills Architect, business process, Competitive, Consulting, contracts, Client, Clients, design and construction, documentation, Engineering support, estimating, fast, office, next, developer, Profit, Program Management, Project Management, proposal, research, retail, scheduling

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME874226887" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_874226887_1_572006928" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="874226887FNAM1"> </span> <span> </span> <span class="field" id="874226887LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM874226891" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM874226891"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_874226891_1_572006936" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="874226891FRFM1"> Building Design and Construction Manager Extensive management leadership in successful operations, devising strategies to measurably improve corporate profit. Adept at acquiring, developing and managing building construction projects across a wide range of project types. Expertise in executing the Work while managing staff and accounting. Key skills include Business Development, Building Construction, Estimating, Scheduling, Contracts and Negotiations, Building Design and Project Management.</div> </div> </div> <div class="section" id="SECTION_HILT874226894" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM874227222" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR874226889" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR874226889"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_874226889_1_572006930" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="874226889JSTD1"> 01/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="874226889EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="874226889JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="874226889COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="874226889JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="874226889JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="874226889JDES1" itemprop="description"> <ul> <li> Expanded new business opportunities in Texas for Program Management firm.</li> <li> Developed contacts with Owners and Architects to develop relationships and solicit project possibilities.</li> <li> Provided Project Management and Cost Consulting Services to Owners and Architects on major Higher Education, K-12, and Healthcare Projects.</li> <li> Worked with Contractors and Construction Managers to reconcile Estimates, Schedules and Scope Changes.</li> <li> Advised Owners, Developers, and Lending Institutions in contracting with Architects, Engineers, Constructors and Subcontractors.</li> <li> Project involvement includes design and construction of educational, healthcare, apartment complexes, retail, hotels, office, and religious facilities.</li> <li> Range of project construction costs to $250 million.</li> <li> Identified numerous oversights and construction error on major Austin hotel project.</li> <li> As a fast-tracked scheduled project, a firm opening date of the hotel was necessary for convention bookings.</li> <li> Advised Owner on needed corrective measures, realistic costs/ schedules and worked with developer to implement solutions.</li> <li> Secured design/build projects for Clients with a satisfaction and being hired for their next projects without any competition.</li> <li> This was affected by thorough cost estimating, scheduling, great project management staff involvement providing up-front information to the client during the process.</li> <li> Worked with State of Texas Emergency Management on Disaster Relief to coordinate Applicants' efforts with FEMA.</li> <li> Developed matrix to manage information regarding status of all Non-Profit Organizations.</li> <li> Advised Applicants on solutions for corrective measures and how to implement them.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_874226889_2_572006931" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="874226889JSTD2"> 01/1986</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="874226889EDDT2"> 01/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="874226889JTIT2"> Principal</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="874226889COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="874226889JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="874226889JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="874226889JDES2" itemprop="description"> <ul> <li> Developed new business.</li> <li> Procured Design/Build, Competitive Bid, and Negotiated projects.</li> <li> Recruited all office and project staff.</li> <li> Managed all estimating, scheduling and operations of projects including healthcare, educational, retail, offices, religious, and technology facilities.</li> <li> Formulated proposal presentation, contracted with architectural/engineering firm to design/build major project and developed a joint venture partnership to perform the Construction.</li> <li> Client subsequently had firm build two additional facilities in State.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_874226889_3_572006932" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="874226889JSTD3"> 01/1986</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="874226889EDDT3"> 01/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="874226889JTIT3"> Principal</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="874226889COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="874226889JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="874226889JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="874226889JDES3" itemprop="description"> <ul> <li> Founded a new Architectural firm to address projects for Clients.</li> <li> Performed numerous projects as design/build contracts.</li> <li> Designed, documented and developed new projects.</li> <li> Contracted Engineering support for documentation.</li> <li> Projects included educational, healthcare, retail, offices, research and technology, and religious facilities.</li> <li> Designed and documented multiple industry projects for repeat Clients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_874226889_4_572006933" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="874226889JSTD4"> 01/1984</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="874226889EDDT4"> 01/1986</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="874226889JTIT4"> Branch Office Manager / Business Development Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="874226889COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="874226889JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="874226889JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="874226889JDES4" itemprop="description"> <ul> <li> Launched branch office of major Construction Firm.</li> <li> Developed new business contacts, and in working with existing clients, expanded additional work on several projects as scope changed in business process.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC874226890" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC874226890"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_874226890_1_572006934" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="874226890GRYR1"> 1965</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="874226890DGRE1" itemprop="name"> </span> <span class="programline" id="874226890STUY1"> Architecture</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="874226890SCHO1" itemprop="name"> University of Houston</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="874226890SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="874226890SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="874226890SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="874226890FRFM1"> Architecture<br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_874226890_2_572006935" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="874226890GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="874226890DGRE2" itemprop="name"> Post-graduate studies in City Planning, University of Houston (Houston, TX) Architect, State of Texas License #6624 Texas Residential Construction Commission Registration #41143</span> <span class="programline" id="874226890STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="874226890FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL874226892" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL874226892"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_874226892_1_572006937" style="padding-top:0px;"> <div class="field singlecolumn" id="874226892FRFM1"> American Institute of Architects City of Rollingwood, Texas - Planning &amp; Zoning Commission 1986-1989, Utility Commission 2009-2012, Chairman 2012 Tarrytown UMC, Co-Chair Building Committee 2001-2004, Board of Trustees 2004, Chairman. 2005 Volunteer Healthcare Clinic, Board of Directors, 2012-Present</div> </div> </div> <div class="section" id="SECTION_SKLL874226893" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL874226893"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_874226893_1_572006938" style="padding-top:0px;"> <div class="field singlecolumn" id="874226893FRFM1"> Architect, business process, Competitive, Consulting, contracts, Client, Clients, design and construction, documentation, Engineering support, estimating, fast, office, next, developer, Profit, Program Management, Project Management, proposal, research, retail, scheduling</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Profile Consultant/System Engineer with 6 years in HealthCare IT. Primary focus has been on Linux with a recent emphasis on Regulatory Consulting and Transition of Care. Experienced in training and development of associates along with development of documentation. Qualifications Working independently Training program implementation Quality control Process improvement System testing Gap analysis System administration UNIX system performance monitoring Technical writing Unix/Linux environments Relevant Experience Created build guides that ultimately led to the automation of many elements of the build process for several teams.  This automation saved my team as well as others, weeks of build time and has allowed for a more standardized process. Experience Consultant 08/2015 to Current Company Name City , State Provides leadership and oversight to engagements so that results are met on time as well as to ensure value is being provided to the client. Ensures appropriate resources are allocated and maintained to facilitate successful completion of projects, which includes working with Project Managers from all across the Consulting Organization to ensure project alignment. Multi-tasks the delivery of several project initiatives designed to enhance the services and level of support provided to the client. Plans and arranges the project deliverables in alignment with the expectations of the client and the business need to ensure that the client will successfully be able to meet Meaningful Use measures. Conduct on-site client workshops and client summits as needed and determined by the hospital systems. Manage Provider and hospital data through various tools including DiscernVisualDeveloper, HNAuser, and Bedrock Build hundreds of rules and pools for Direct and Transition of Care for clients. Create and maintain build guides and team collateral to use for future client and new hire training. Build guides and workflows were also used to partner with an internal automation team to streamline our processes. Works with the hospital systems and designated HIM staff on how to maintain systems once we begin to disengage from the product. SYSTEM ENGINEER - Health Sentry 02/2013 to 08/2015 Company Name City , State Backend support on production servers of extracted data on Linux systems including investigation of corrupt data, creating SSH keys, extracting data from client database, managing disk space and troubleshooting. Front end work on production servers by maintaining OpsJobs and troubleshooting any operation failures. Often working with the client to teach the ongoing maintenance of the OpsJob. Effectively communicate project status reports both internally as well as to the client through weekly meetings and calls. Create various macros and spreadsheets for quality assurance checking Create and run numerous SQL queries. Manage and monitor the FTP, PHINMS and VPN connections on a daily basis to provide a proactive approach to catching any issues. Use custom CCL scripts to modify the format of HL7 messages. Create and provide appropriate workflow documentation for clients to support the system and setup during the testing processes. Adhere to applicable client access, client notification, and change management policies and procedures. Work with other Engineers to alleviate problems with data extracts. SYSTEM ENGINEER 06/2012 to 02/2013 Company Name City , State Assist HR teams with designing and implementing solutions Rebuilt a custom tool for Events Planning team using Microsoft Access. Put together documentation for implemented changes Assist with PeopleSoft, Data Archive Manager, and Taleo resume parsing project Conduct "fact finding" meetings with various team members to better understand how the solution would be used. Held regular meetings to provide updates on the current status of work and to give a timeline of completion. SYSTEM ENGINEER - Project Implementation 05/2010 to 06/2012 Company Name City , State CernerWorks Project Implementation Backend support of servers operating on Linux, AIX, HP-UX, and occasional VMS systems. Support service pack installation and continued maintenance of solutions, and infrastructure. Identify where applications are having performance/reliability issues; analyzes and formulate a proposed method to correct issues. Perform domain replicate/refreshes from a production environment to a non-production environment. Work through a queue of Service Requests to resolve issues the client reported or that other internal teams encountered. Worked with other internal architects to resolve more complicated issues. Manage end user access and privileges including group 0 access, creation of user profiles, and custom lists. Support the maintenance of specific clients and their servers/application needs including after-hours work. Build various servers including Websphere, RRD, Chart and Citrix Servers. Coordinate with client for the testing of environment functionality as well as service pack installs and the subsequent downtimes. Completed numerous service package installs for non-production clients and for testing partners. Maintain long-term support and management; troubleshoot and resolve issues daily. Education MBA : Information Systems 2015 Park University City , State Information Systems Bachelors of Science : Business Administration/Management 2015 Park University City , State Business Administration/Management Associates of Applied Science : Computer Networking 2010 ITT-Technical Institute City , State Computer Networking Skills AIX, automation, change management, Citrix, Consulting, client, clients, database, delivery, designing, documentation, FTP, HP-UX, HR, leadership, Linux, macros, managing, meetings, access, Microsoft Access, Works, PeopleSoft, policies, processes, quality assurance, SSH, Servers, scripts, spreadsheets, SQL, troubleshooting, VPN, VMS, Websphere, workflow, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME824477505" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_824477505_1_536585898" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="824477505FNAM1"> </span> <span> </span> <span class="field lName" id="824477505LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM824477510" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM824477510"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824477510_1_536600476" style="padding-top:0px;"> <div class="field singlecolumn" id="824477510FRFM1"> Consultant/System Engineer with 6 years in HealthCare IT. Primary focus has been on Linux with a recent emphasis on Regulatory Consulting and Transition of Care. Experienced in training and development of associates along with development of documentation.</div> </div> </div> <div class="section" id="SECTION_HILT824477511" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT824477511"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824477511_1_537845574" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="824477511SKC11"> <ul> <li class=""> Working independently</li> <li class=""> Training program implementation</li> <li class=""> Quality control</li> <li class=""> Process improvement</li> <li class=""> <span class=""> System testing </span> </li> </ul> </td> <td class="field twocol_2" id="824477511SKC21"> <ul> <li class=""> Gap analysis</li> <li class=""> System administration</li> <li class=""> UNIX system performance monitoring</li> <li class=""> Technical writing</li> <li class=""> Unix/Linux environments</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM824483924" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM824483924"> Relevant Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824483924_1_537850736" style="padding-top:0px;"> <div class="field singlecolumn" id="824483924FRFM1"> Created build guides that ultimately led to the automation of many elements of the build process for several teams.  This automation saved my team as well as others, weeks of build time and has allowed for a more standardized process.</div> </div> </div> <div class="section" id="SECTION_EXPR824477507" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR824477507"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824477507_1_536585900" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824477507JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824477507JSTD1"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824477507EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824477507COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824477507JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824477507JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824477507JDES1" itemprop="description"> <ul> <li> Provides leadership and oversight to engagements so that results are met on time as well as to ensure value is being provided to the client.</li> <li> Ensures appropriate resources are allocated and maintained to facilitate successful completion of projects, which includes working with Project Managers from all across the Consulting Organization to ensure project alignment.</li> <li> Multi-tasks the delivery of several project initiatives designed to enhance the services and level of support provided to the client.</li> <li> Plans and arranges the project deliverables in alignment with the expectations of the client and the business need to ensure that the client will successfully be able to meet Meaningful Use measures.</li> <li> Conduct on-site client workshops and client summits as needed and determined by the hospital systems.</li> <li> Manage Provider and hospital data through various tools including DiscernVisualDeveloper, HNAuser, and Bedrock Build hundreds of rules and pools for Direct and Transition of Care for clients.</li> <li> Create and maintain build guides and team collateral to use for future client and new hire training.</li> <li> Build guides and workflows were also used to partner with an internal automation team to streamline our processes.</li> <li> Works with the hospital systems and designated HIM staff on how to maintain systems once we begin to disengage from the product.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824477507_2_536585901" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824477507JTIT2"> SYSTEM ENGINEER - Health Sentry</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824477507JSTD2"> 02/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824477507EDDT2"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824477507COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824477507JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824477507JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824477507JDES2" itemprop="description"> <ul> <li> Backend support on production servers of extracted data on Linux systems including investigation of corrupt data, creating SSH keys, extracting data from client database, managing disk space and troubleshooting.</li> <li> Front end work on production servers by maintaining OpsJobs and troubleshooting any operation failures.</li> <li> Often working with the client to teach the ongoing maintenance of the OpsJob.</li> <li> Effectively communicate project status reports both internally as well as to the client through weekly meetings and calls.</li> <li> Create various macros and spreadsheets for quality assurance checking Create and run numerous SQL queries.</li> <li> Manage and monitor the FTP, PHINMS and VPN connections on a daily basis to provide a proactive approach to catching any issues.</li> <li> Use custom CCL scripts to modify the format of HL7 messages.</li> <li> Create and provide appropriate workflow documentation for clients to support the system and setup during the testing processes.</li> <li> Adhere to applicable client access, client notification, and change management policies and procedures.</li> <li> Work with other Engineers to alleviate problems with data extracts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824477507_3_536585902" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824477507JTIT3"> SYSTEM ENGINEER</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824477507JSTD3"> 06/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824477507EDDT3"> 02/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824477507COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824477507JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824477507JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824477507JDES3" itemprop="description"> <ul> <li> Assist HR teams with designing and implementing solutions Rebuilt a custom tool for Events Planning team using Microsoft Access.</li> <li> Put together documentation for implemented changes Assist with PeopleSoft, Data Archive Manager, and Taleo resume parsing project Conduct "fact finding" meetings with various team members to better understand how the solution would be used.</li> <li> Held regular meetings to provide updates on the current status of work and to give a timeline of completion.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824477507_4_536585903" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824477507JTIT4"> SYSTEM ENGINEER - Project Implementation</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824477507JSTD4"> 05/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824477507EDDT4"> 06/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824477507COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824477507JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824477507JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824477507JDES4" itemprop="description"> <ul> <li> CernerWorks Project Implementation Backend support of servers operating on Linux, AIX, HP-UX, and occasional VMS systems.</li> <li> Support service pack installation and continued maintenance of solutions, and infrastructure.</li> <li> Identify where applications are having performance/reliability issues; analyzes and formulate a proposed method to correct issues.</li> <li> Perform domain replicate/refreshes from a production environment to a non-production environment.</li> <li> Work through a queue of Service Requests to resolve issues the client reported or that other internal teams encountered.</li> <li> Worked with other internal architects to resolve more complicated issues.</li> <li> Manage end user access and privileges including group 0 access, creation of user profiles, and custom lists.</li> <li> Support the maintenance of specific clients and their servers/application needs including after-hours work.</li> <li> Build various servers including Websphere, RRD, Chart and Citrix Servers.</li> <li> Coordinate with client for the testing of environment functionality as well as service pack installs and the subsequent downtimes.</li> <li> Completed numerous service package installs for non-production clients and for testing partners.</li> <li> Maintain long-term support and management; troubleshoot and resolve issues daily.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC824477508" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC824477508"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824477508_1_536585904" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824477508DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="824477508STUY1"> Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="824477508GRYR1"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824477508SCHO1" itemprop="name"> Park University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824477508SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824477508SSTA1"> State</span> <span class="joblocation eduCountry" id="824477508SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824477508FRFM1"> Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824477508_2_536585905" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824477508DGRE2" itemprop="name"> Bachelors of Science</span> <span> : </span> <span class="programline" id="824477508STUY2"> Business Administration/Management</span> <span class="datesWrapper"> <span class="jobdates" id="824477508GRYR2"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824477508SCHO2" itemprop="name"> Park University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824477508SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824477508SSTA2"> State</span> <span class="joblocation eduCountry" id="824477508SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824477508FRFM2"> Business Administration/Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824477508_3_536585906" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824477508DGRE3" itemprop="name"> Associates of Applied Science</span> <span> : </span> <span class="programline" id="824477508STUY3"> Computer Networking</span> <span class="datesWrapper"> <span class="jobdates" id="824477508GRYR3"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824477508SCHO3" itemprop="name"> ITT-Technical Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824477508SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824477508SSTA3"> State</span> <span class="joblocation eduCountry" id="824477508SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824477508FRFM3"> Computer Networking</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL824477509" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL824477509"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824477509_1_536585907" style="padding-top:0px;"> <div class="field singlecolumn" id="824477509FRFM1"> AIX, automation, change management, Citrix, Consulting, client, clients, database, delivery, designing, documentation, FTP, HP-UX, HR, leadership, Linux, macros, managing, meetings, access, Microsoft Access, Works, PeopleSoft, policies, processes, quality assurance, SSH, Servers, scripts, spreadsheets, SQL, troubleshooting, VPN, VMS, Websphere, workflow, workshops</div> </div> </div> </div>

CONSULTANT

CONSULTANT Profile A highly accomplished, skilled and talented Consulting manager with a thorough understanding of the Software development Life Cycle and a proven track record of successfully providing overall direction to project teams and managing client relationship. Professional Experience Consultant , 01/2001 to 11/2014 Company Name － City , State Led a data migration project for a client P & C insurance company from a legacy client server insurance system with a relational backend to a n-tiered insurance system which involved the entire gamut of activities from defining requirements, selecting the application tool suite to use for the data migration, performing data mapping and gap analysis, designing the technical approach, performing the necessary business analysis, engaging with the target system vendor technical leads to ensure structural compatibility, developing the transformation, testing the transformation all the way to the upload into the target system, supporting the UAT and creating a deployment plan Led and managed the design, development and implementation of a Billing module of a P & C system to support a change in the lockbox financial institution Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company to enable the organization to underwrite business in additional states. This CL Expansion effort is expected to capture 1.5% of the commercial lines market in each additional state (about $35,000,000) by the end of 2011 Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Led client efforts to support external IS audit conducted by Ernst & Young Led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P & C Insurance system. Conducted an internal practice-wide training to prepare other teams to undertake such print solution development efforts for other P & C clients Led and managed the design, development and integration of a custom built compliance software sub-system to help a P & C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Assisted the IT Director at a client company in migrating their existing legacy system to the POINT IN system. This was a full service engagement that included, analyzing and determining the hardware requirements for the selected system, negotiating the hardware purchase (saved the client over 40% on the original hardware purchase price), overseeing the hardware installation, developing the UAT plan, overseeing the UAT, advising and assisting the clients' IT Director on the project. Conducted an analysis of the popular CRM software packages and presented the findings to the clients' senior management team as part of an effort to facilitate their selection of a CRM package Technically led the design and development of an Imaging prototype system Provided technical leadership in re-designing the Guy Carpenter report to ensure accuracy and better data processing Provided technical leadership for migrating a Commercial lines system to a new payment vendor Provided production support on several client engagements Mentored junior level staff on several system development efforts Provided expertise and oversight in the development of marketing collateral Participated in a technical advisory role in determining the feasibility and the subsequent techno-business analysis of implementing an e-bill presentment module for a personal lines system which involved a lockbox vendor replacement. Software Engineer , 01/2000 to 01/2001 Company Name － City , State Designed, developed and tested insurance applications. Maintained existing insurance applications. Sr. Applications Analyst Programmer , 11/1997 to 12/2000 Company Name － City , State Designed, developed and tested applications using Centura/SQL Windows as the frontend and Oracle as the backend. Translated business requirements into technical specifications. Formed a part of the core group on several teams for customizing and deploying the company's base P & C Insurance system Implemented Aviation, Tourism and Garage Liability lines of business for Sul America using Centura as the front end and Oracle as the back end. Implemented Lead and Asbestos as well as Engineering lines of business for Zurich American using SQL Windows as front end and Oracle as the back end Formed a part of the core group of a successful team that implemented an insurance/auto-warranty system for General Motors Corporation using Centura Developer for the front-end and Oracle as the back-end Participated in responding to RFP's as an SME Led the conversion of a 16-bit WPC (P&C Insurance) system as a technical advisor to its 32-bit version Mentored junior level staff on application development efforts. Education Master's degree : Computer Science , 2000 University of South Carolina － City , State , USA Computer Science Bachelor's degree : Physics , 1992 Gujarat University － City , State , India Physics Accomplishments Cross functional leadership and management: Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company that was aimed at capturing 1.5% of the commercial lines market in each state (about $35,000,000) by the end of 2011 Process migration leadership: Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Application audit support: Led clients' effort at supporting an external IS application audit conducted by Ernst & Young Leadership in Application Design, Development and Deployment: Technically led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P & C Insurance system. Leadership in the design, development and deployment of compliance software: Technically led and managed the design, development and integration of a custom built compliance software sub-system to help a P & C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Leadership in data migration from a client server to an n-tiered system: Led a data migration project from a legacy client server insurance system with a relational backend to a n-tiered insurance system. Skills Adobe suite, application development, approach, Assembler, Billing, business analysis, C, Carpenter, CL, client server, hardware, hardware installation, conversion, CRM, client, clients, data migration, data processing, Database, Delphi, designing, senior management, financial, functional, HTML, Imaging, Insurance, Languages, leadership, Director, market, marketing collateral, Access Basic, Office, MS-Office, MS-Project, Windows, Windows 2000, negotiating, Operating Systems, Oracle, Developer, Pascal, processes, Programming, RFP, SQL Server, SQL Windows, UNIX, Visio, Visual Basic

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME499966106" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_499966106_1_326239686" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="499966106FNAM1"> </span> <span> </span> <span class="field" id="499966106LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM499966108" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM499966108"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_499966108_1_326240233" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="499966108FRFM1"> <p align="LEFT"> A highly accomplished, skilled and talented Consulting manager with a thorough understanding of the Software development Life Cycle and a proven track record of successfully providing overall direction to project teams and managing client relationship.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR499966110" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR499966110"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_499966110_1_326239689" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="499966110JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="499966110JSTD1"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="499966110EDDT1"> 11/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="499966110COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="499966110JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="499966110JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="499966110JDES1" itemprop="description"> <ul> <li> Led a data migration project for a client P &amp; C insurance company from a legacy client server insurance system with a relational backend to a n-tiered insurance system which involved the entire gamut of activities from defining requirements, selecting the application tool suite to use for the data migration, performing data mapping and gap analysis, designing the technical approach, performing the necessary business analysis, engaging with the target system vendor technical leads to ensure structural compatibility, developing the transformation, testing the transformation all the way to the upload into the target system, supporting the UAT and creating a deployment plan Led and managed the design, development and implementation of a Billing module of a P &amp; C system to support a change in the lockbox financial institution Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company to enable the organization to underwrite business in additional states.</li> <li> This CL Expansion effort is expected to capture 1.5% of the commercial lines market in each additional state (about $35,000,000) by the end of 2011 Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Led client efforts to support external IS audit conducted by Ernst &amp; Young Led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P &amp; C Insurance system.</li> <li> Conducted an internal practice-wide training to prepare other teams to undertake such print solution development efforts for other P &amp; C clients Led and managed the design, development and integration of a custom built compliance software sub-system to help a P &amp; C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Assisted the IT Director at a client company in migrating their existing legacy system to the POINT IN system.</li> <li> This was a full service engagement that included, analyzing and determining the hardware requirements for the selected system, negotiating the hardware purchase (saved the client over 40% on the original hardware purchase price), overseeing the hardware installation, developing the UAT plan, overseeing the UAT, advising and assisting the clients' IT Director on the project.</li> <li> Conducted an analysis of the popular CRM software packages and presented the findings to the clients' senior management team as part of an effort to facilitate their selection of a CRM package Technically led the design and development of an Imaging prototype system Provided technical leadership in re-designing the Guy Carpenter report to ensure accuracy and better data processing Provided technical leadership for migrating a Commercial lines system to a new payment vendor Provided production support on several client engagements Mentored junior level staff on several system development efforts Provided expertise and oversight in the development of marketing collateral Participated in a technical advisory role in determining the feasibility and the subsequent techno-business analysis of implementing an e-bill presentment module for a personal lines system which involved a lockbox vendor replacement.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_499966110_2_326239690" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="499966110JTIT2"> Software Engineer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="499966110JSTD2"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="499966110EDDT2"> 01/2001</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="499966110COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="499966110JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="499966110JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="499966110JDES2" itemprop="description"> <ul> <li> Designed, developed and tested insurance applications.</li> <li> Maintained existing insurance applications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_499966110_3_326239691" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="499966110JTIT3"> Sr. Applications Analyst Programmer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="499966110JSTD3"> 11/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="499966110EDDT3"> 12/2000</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="499966110COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="499966110JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="499966110JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="499966110JDES3" itemprop="description"> <ul> <li> Designed, developed and tested applications using Centura/SQL Windows as the frontend and Oracle as the backend.</li> <li> Translated business requirements into technical specifications.</li> <li> Formed a part of the core group on several teams for customizing and deploying the company's base P &amp; C Insurance system Implemented Aviation, Tourism and Garage Liability lines of business for Sul America using Centura as the front end and Oracle as the back end.</li> <li> Implemented Lead and Asbestos as well as Engineering lines of business for Zurich American using SQL Windows as front end and Oracle as the back end Formed a part of the core group of a successful team that implemented an insurance/auto-warranty system for General Motors Corporation using Centura Developer for the front-end and Oracle as the back-end Participated in responding to RFP's as an SME Led the conversion of a 16-bit WPC (P&amp;C Insurance) system as a technical advisor to its 32-bit version Mentored junior level staff on application development efforts.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC499966111" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC499966111"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_499966111_1_326239693" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="499966111DGRE1" itemprop="name"> Master's degree</span> <span> :</span> <span class="programline" dependency="STUY" id="499966111STUY1"> Computer Science</span> <span> ,</span> <span class="jobdates" id="499966111GRYR1"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="499966111SCHO1" itemprop="name"> University of South Carolina</span> <span> － </span> <span class="joblocation jobcity" id="499966111SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="499966111SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="499966111SCNT1"> USA</span> </span> <span class="paddedline txtLeft"> <span class="field" id="499966111FRFM1"> <p align="LEFT"> Computer Science</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_499966111_2_326239694" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="499966111DGRE2" itemprop="name"> Bachelor's degree</span> <span> :</span> <span class="programline" dependency="STUY" id="499966111STUY2"> Physics</span> <span> ,</span> <span class="jobdates" id="499966111GRYR2"> 1992</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="499966111SCHO2" itemprop="name"> Gujarat University</span> <span> － </span> <span class="joblocation jobcity" id="499966111SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="499966111SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="499966111SCNT2"> India</span> </span> <span class="paddedline txtLeft"> <span class="field" id="499966111FRFM2"> <p align="LEFT"> Physics</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_499966111_3_326239695" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtLeft"> <span class="field" id="499966111FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_TSKL499966281" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM499966113" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM499966113"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_499966113_1_326239692" style=" padding-top:0px; "> <div class="field singlecolumn" id="499966113FRFM1"> <ul> <li> Cross functional leadership and management: Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company that was aimed at capturing 1.5% of the commercial lines market in each state (about $35,000,000) by the end of 2011 Process migration leadership: Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Application audit support: Led clients' effort at supporting an external IS application audit conducted by Ernst &amp; Young Leadership in Application Design, Development and Deployment: Technically led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P &amp; C Insurance system.</li> <li> Leadership in the design, development and deployment of compliance software: Technically led and managed the design, development and integration of a custom built compliance software sub-system to help a P &amp; C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Leadership in data migration from a client server to an n-tiered system: Led a data migration project from a legacy client server insurance system with a relational backend to a n-tiered insurance system.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_CERT499968276" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL499966114" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL499966114"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_499966114_1_326239698" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="499966114FRFM1"> <p align="LEFT"> Adobe suite, application development, approach, Assembler, Billing, business analysis, C, Carpenter, CL, client server, hardware, hardware installation, conversion, CRM, client, clients, data migration, data processing, Database, Delphi, designing, senior management, financial, functional, HTML, Imaging, Insurance, Languages, leadership, Director, market, marketing collateral, Access Basic, Office, MS-Office, MS-Project, Windows, Windows 2000, negotiating, Operating Systems, Oracle, Developer, Pascal, processes, Programming, RFP, SQL Server, SQL Windows, UNIX, Visio, Visual Basic</p> </div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Professional Summary Highly qualified Electronics Engineering Technician with training and experience in electrical and mechanical systems. Demonstrated ability to read schematic diagrams and use appropriate test equipment to troubleshoot equipment and manufactured products. Excellent at contributing to team and project success by sharing acquired knowledge and using strong interpersonal communication skills to encourage high-level performance. Proficient in installing, maintaining, calibrating, configuring and troubleshooting. A stellar work ethic with the ability to excel in a fast-paced environment. Skills Preventive and reparative maintenance Troubleshooting Mechanical systems Testing Soldering and wiring Installation Hardware diagnostics Time management Cost estimation Operation system software Microsoft Office Project Management Staff management Advanced critical thinking Technical support Work History IT Consultant , 04/2016 to Current Company Name – City , State Discussed project progress with customers, collected feedback on different stages and directly addressed concerns. Coordinated with Owner to evaluate and improve software and hardware interfaces. Documented all software development methodologies in technical manuals to be used by c ompany employees in future projects. Inspected equipment and assessed functionality and optimized controls. Supported Chief Operating Officer with daily operational functions. Adjusted software parameters to boost performance and incorporate new features for meeting customer needs. Responded to customer requests via telephone and email and effectively answered questions and inquiries. Master Technician , 11/2017 to 03/2019 Company Name – City , State Perform Maintenance and Operating System Checks on Mac and PC Platforms. Track each repair service performed by maintaining accurate and detailed records using Lightspeed POS System. Effect repairs to assigned equipment by following established Electrostatic Discharge (ESD) and safety standards and procedures while conducting quality assurance checks on electronic devices. Services customer product, including receiving/shipping of devices. Protect company equipment by utilizing proper testing and repair procedures. Maintain software by installing, configuring and troubleshooting various applications. Maintain and Diagnose component level repair of various generations of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops, and other related peripheral equipment. Tested various types of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops and other related peripheral equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments. Supported technicians in equipment maintenance and repair. Requisitioned new supplies and equipment. Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance. Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints.  Used diagnostic and testing processes in collaboration with technicians to identify, define and solve development issues. Monitored installation and operations to consistently meet rigorous customer requirements. Coordinated with vendors to identify and procure appropriate equipment necessary for the project. Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols. Initiated a project management knowledge study and subsequently standardized project management practices. Continually improved methods and procedures for processes, measurement, documenting and work flow techniques. Set up PC and Apple desktops and laptops and all types of mobile devices. Trained and supported end-users with software, hardware and network standards and use processes. Provided Tier 1 IT support to non-technical internal users personnel through desk side support services. Documented all transactions and support interactions in system for future reference and addition to knowledge base. Remained up-to-date on latest technologies and solutions applicable to company products in order to provide best support to end-users. Evaluated and responded to incoming sales leads and requests for technical support assistance. Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems. Managed customers' expectations of support and technology functionality in order to provide positive user experience. Provided excellent customer service through communication and interpersonal skills. Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneous handling of multiple detailed tasks. General Manager , 07/2011 to 11/2017 Company Name To manage operations of a Papa John's. Responsible for overall operations of the restaurant, which include overseeing the staff, monitoring inventory, purchasing equipment and supplies, and ensuring quality customer service and compliance with all food and beverage regulations. Trains, hires, and schedules other employees. Requires a high school diploma or its equivalent and 4-6 years of related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and spontaneity is expected. Typically reports to top management (District Operator). Education Bachelor of Business Administration (B.B.A : Business Administration and Management, General University of Mary Hardin-Baylor - City , State Bachelor of Business Administration (B.B.A : Business Administration and Management University of Houston - City , State Certifications Technical Support Fundamentals Skills Preventive and reparative maintenance Troubleshooting Mechanical systems Testing Soldering and wiring Installation Hardware diagnostics Time management Cost estimation Power systems Operation system software Microsoft PowerPoint Project Management Staff management Advanced critical thinking Technical support Work History Master Technician , 11/2017 to 03/2019 Company Name – City , State Perform Maintenance and Operating System Checks on Mac and PC Platforms. Track each repair service performed by maintaining accurate and detailed records using Lightspeed POS System. Effect repairs to assigned equipment by following established Electrostatic Discharge (ESD) and safety standards and procedures while conducting quality assurance checks on electronic devices. Services customer product, including receiving/shipping of devices. Protect company equipment by utilizing proper testing and repair procedures. Maintain software by installing, configuring and troubleshooting various applications. Maintain and Diagnose component level repair of various generations of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops, and other related peripheral equipment. Tested various types of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops and other related peripheral equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments. Supported technicians in equipment maintenance and repair. Requisitioned new supplies and equipment. Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance. Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints.  Used diagnostic and testing processes in collaboration with technicians to identify, define and solve development issues. Monitored installation and operations to consistently meet rigorous customer requirements. Coordinated with vendors to identify and procure appropriate equipment necessary for the project. Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols. Initiated a project management knowledge study and subsequently standardized project management practices. Continually improved methods and procedures for processes, measurement, documenting and work flow techniques. Set up PC and Apple desktops and laptops and all types of mobile devices. Trained and supported end-users with software, hardware and network standards and use processes. Provided Tier 1 IT support to non-technical internal users personnel through desk side support services. Documented all transactions and support interactions in system for future reference and addition to knowledge base. Remained up-to-date on latest technologies and solutions applicable to company products in order to provide best support to end-users. Evaluated and responded to incoming sales leads and requests for technical support assistance. Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems. Managed customers' expectations of support and technology functionality in order to provide positive user experience. Provided excellent customer service through communication and interpersonal skills. Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneous handling of multiple detailed tasks. General Manager , 07/2011 to 11/2017 Company Name To manage operations of a Papa John's. Responsible for overall operations of the restaurant, which include overseeing the staff, monitoring inventory, purchasing equipment and supplies, and ensuring quality customer service and compliance with all food and beverage regulations. Trains, hires, and schedules other employees. Requires a high school diploma or its equivalent and 4-6 years of related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and spontaneity is expected. Typically reports to top management (District Operator).

<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEfba3ac1f-83ac-4afc-a224-475efdce9b3f" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_fba3ac1f-83ac-4afc-a224-475efdce9b3f_1_7107f24a-e34f-4df4-8d2f-f21a15099fde" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="fba3ac1f-83ac-4afc-a224-475efdce9b3fFNAM1"> </span> <span> </span> <span class="field" id="fba3ac1f-83ac-4afc-a224-475efdce9b3fLNAM1"> IT CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1cac5441-c5ea-4544-ad10-439e3c72cec1" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1cac5441-c5ea-4544-ad10-439e3c72cec1"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1cac5441-c5ea-4544-ad10-439e3c72cec1_1_8df0c962-3331-4e48-af88-34e7a8d7fe56" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="1cac5441-c5ea-4544-ad10-439e3c72cec1FRFM1"> <p> Highly qualified Electronics Engineering Technician with training and experience in electrical and mechanical systems. Demonstrated ability to read schematic diagrams and use appropriate test equipment to troubleshoot equipment and manufactured products. Excellent at contributing to team and project success by sharing acquired knowledge and using strong interpersonal communication skills to encourage high-level performance. Proficient in installing, maintaining, calibrating, configuring and troubleshooting. A stellar work ethic with the ability to excel in a fast-paced environment.</p> </div> </div> </div> <div class="section" id="SECTION_HILT20928037-8d7c-45b7-b02b-0849af0c0d86" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT20928037-8d7c-45b7-b02b-0849af0c0d86"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_20928037-8d7c-45b7-b02b-0849af0c0d86_1_ef1be69e-8de5-4842-9a31-8dcf9075c972" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="20928037-8d7c-45b7-b02b-0849af0c0d86SKC11"> <ul> <li> Preventive and reparative maintenance</li> <li> Troubleshooting</li> <li> Mechanical systems</li> <li> Testing</li> <li> Soldering and wiring</li> <li> Installation</li> <li> Hardware diagnostics</li> <li> Time management</li> </ul> </td> <td class="field twocol_2" id="20928037-8d7c-45b7-b02b-0849af0c0d86SKC21"> <ul> <li> Cost estimation</li> <li> Operation system software</li> <li> Microsoft Office</li> <li> Project Management</li> <li> Staff management</li> <li> Advanced critical thinking</li> <li> Technical support</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRb19a510b-de88-455b-8323-f8a36de362d7" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRb19a510b-de88-455b-8323-f8a36de362d7"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b19a510b-de88-455b-8323-f8a36de362d7_1_7a91d757-a1f1-4528-89b7-b8c4d18cc628" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b19a510b-de88-455b-8323-f8a36de362d7JTIT1"> IT Consultant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7JSTD1"> 04/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b19a510b-de88-455b-8323-f8a36de362d7COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="b19a510b-de88-455b-8323-f8a36de362d7JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b19a510b-de88-455b-8323-f8a36de362d7JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="b19a510b-de88-455b-8323-f8a36de362d7JDES1" itemprop="description"> <ul> <li> Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.</li> <li> Coordinated with Owner to evaluate and improve software and hardware interfaces.</li> <li> Documented all software development methodologies in technical manuals to be used by <font color="#0000FF"> c</font> ompany employees in future projects.</li> <li> Inspected equipment and assessed functionality and optimized controls.</li> <li> Supported Chief Operating Officer with daily operational functions.</li> <li> Adjusted software parameters to boost performance and incorporate new features for meeting customer needs.</li> <li> Responded to customer requests via telephone and email and effectively answered questions and inquiries.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b19a510b-de88-455b-8323-f8a36de362d7_2_9741c27d-8985-4bde-9ec7-45587eea0f23" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b19a510b-de88-455b-8323-f8a36de362d7JTIT2"> Master Technician</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7JSTD2"> 11/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7EDDT2"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b19a510b-de88-455b-8323-f8a36de362d7COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="b19a510b-de88-455b-8323-f8a36de362d7JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b19a510b-de88-455b-8323-f8a36de362d7JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="b19a510b-de88-455b-8323-f8a36de362d7JDES2" itemprop="description"> <ul> <li> Perform Maintenance and Operating System Checks on Mac and PC Platforms.</li> <li> Track each repair service performed by maintaining accurate and detailed records using Lightspeed POS System.</li> <li> Effect repairs to assigned equipment by following established Electrostatic Discharge (ESD) and safety standards and procedures while conducting quality assurance checks on electronic devices.</li> <li> Services customer product, including receiving/shipping of devices.</li> <li> Protect company equipment by utilizing proper testing and repair procedures.</li> <li> Maintain software by installing, configuring and troubleshooting various applications.</li> <li> Maintain and Diagnose component level repair of various generations of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops, and other related peripheral equipment.</li> <li> Tested various types of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops and other related peripheral equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.</li> <li> Supported technicians in equipment maintenance and repair.</li> <li> Requisitioned new supplies and equipment.</li> <li> Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.</li> <li> Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints. </li> <li> Used diagnostic and testing processes in collaboration with technicians to identify, define and solve development issues.</li> <li> Monitored installation and operations to consistently meet rigorous customer requirements.</li> <li> Coordinated with vendors to identify and procure appropriate equipment necessary for the project.</li> <li> Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols.</li> <li> Initiated a project management knowledge study and subsequently standardized project management practices.</li> <li> Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.</li> <li> Set up PC and Apple desktops and laptops and all types of mobile devices.</li> <li> Trained and supported end-users with software, hardware and network standards and use processes.</li> <li> Provided Tier 1 IT support to non-technical internal users personnel through desk side support services.</li> <li> Documented all transactions and support interactions in system for future reference and addition to knowledge base.</li> <li> Remained up-to-date on latest technologies and solutions applicable to company products in order to provide best support to end-users.</li> <li> Evaluated and responded to incoming sales leads and requests for technical support assistance.</li> <li> Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems.</li> <li> Managed customers' expectations of support and technology functionality in order to provide positive user experience.</li> <li> Provided excellent customer service through communication and interpersonal skills.</li> <li> Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneous handling of multiple detailed tasks.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b19a510b-de88-455b-8323-f8a36de362d7_3_96aa0c1c-3a83-4ce9-b5d2-66f027afbaab" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b19a510b-de88-455b-8323-f8a36de362d7JTIT3"> General Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7JSTD3"> 07/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="b19a510b-de88-455b-8323-f8a36de362d7EDDT3"> 11/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b19a510b-de88-455b-8323-f8a36de362d7COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="b19a510b-de88-455b-8323-f8a36de362d7JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="b19a510b-de88-455b-8323-f8a36de362d7JSTA3" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="b19a510b-de88-455b-8323-f8a36de362d7JDES3" itemprop="description"> <ul> <li> To manage operations of a Papa John's.</li> <li> Responsible for overall operations of the restaurant, which include overseeing the staff, monitoring inventory, purchasing equipment and supplies, and ensuring quality customer service and compliance with all food and beverage regulations.</li> <li> Trains, hires, and schedules other employees.</li> <li> Requires a high school diploma or its equivalent and 4-6 years of related experience.</li> <li> Familiar with a variety of the field's concepts, practices, and procedures.</li> <li> Relies on extensive experience and judgment to plan and accomplish goals.</li> <li> Performs a variety of tasks.</li> <li> Leads and directs the work of others.</li> <li> A wide degree of creativity and spontaneity is expected.</li> <li> Typically reports to top management (District Operator).</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC5467a950-5dbe-446a-ab28-89006e4b8f43" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC5467a950-5dbe-446a-ab28-89006e4b8f43"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_5467a950-5dbe-446a-ab28-89006e4b8f43_1_fbac9eee-6aab-4517-92fd-20a2a7e8da81" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="5467a950-5dbe-446a-ab28-89006e4b8f43DGRE1" itemprop="name"> Bachelor of Business Administration (B.B.A</span> <span> : </span> <span class="programline" id="5467a950-5dbe-446a-ab28-89006e4b8f43STUY1"> Business Administration and Management, General</span> <span format="%m/%Y" id="5467a950-5dbe-446a-ab28-89006e4b8f43GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="5467a950-5dbe-446a-ab28-89006e4b8f43SCHO1" itemprop="name"> University of Mary Hardin-Baylor</span> <span> - </span> <span class="joblocation jobcity" id="5467a950-5dbe-446a-ab28-89006e4b8f43SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="5467a950-5dbe-446a-ab28-89006e4b8f43SSTA1"> State</span> <br/> </span> <span class="field" id="5467a950-5dbe-446a-ab28-89006e4b8f43FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_5467a950-5dbe-446a-ab28-89006e4b8f43_2_19b10a36-3ac3-44ac-876d-6002e89f3933" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="5467a950-5dbe-446a-ab28-89006e4b8f43DGRE2" itemprop="name"> Bachelor of Business Administration (B.B.A</span> <span> : </span> <span class="programline" id="5467a950-5dbe-446a-ab28-89006e4b8f43STUY2"> Business Administration and Management</span> <span format="%m/%Y" id="5467a950-5dbe-446a-ab28-89006e4b8f43GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="5467a950-5dbe-446a-ab28-89006e4b8f43SCHO2" itemprop="name"> University of Houston</span> <span> - </span> <span class="joblocation jobcity" id="5467a950-5dbe-446a-ab28-89006e4b8f43SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="5467a950-5dbe-446a-ab28-89006e4b8f43SSTA2"> State</span> <br/> </span> <span class="field" id="5467a950-5dbe-446a-ab28-89006e4b8f43FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_CERTdbc36902-b2a0-4ea9-a328-c002b655d550" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERTdbc36902-b2a0-4ea9-a328-c002b655d550"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_dbc36902-b2a0-4ea9-a328-c002b655d550_1_ae6532e1-388d-415e-9bfc-12f53c8d3c53" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="dbc36902-b2a0-4ea9-a328-c002b655d550FRFM1"> <p> Technical Support Fundamentals</p> </div> </div> </div> <div class="section" id="SECTION_SKLLf0871057-5366-4ec7-9a09-90071e78c113" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLLf0871057-5366-4ec7-9a09-90071e78c113"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_f0871057-5366-4ec7-9a09-90071e78c113_1_659a714f-bd01-49d5-b0b6-fd2b840c0b67" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="f0871057-5366-4ec7-9a09-90071e78c113FRFM1"> <ul> <li> Preventive and reparative maintenance</li> <li> Troubleshooting</li> <li> Mechanical systems</li> <li> Testing</li> <li> Soldering and wiring</li> <li> Installation</li> <li> Hardware diagnostics</li> <li> Time management</li> </ul> <ul> <li> Cost estimation</li> <li> Power systems</li> <li> Operation system software</li> <li> Microsoft PowerPoint</li> <li> Project Management</li> <li> Staff management</li> <li> Advanced critical thinking</li> <li> Technical support</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH253de013-789c-4239-8420-244082ef30ec" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH253de013-789c-4239-8420-244082ef30ec"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_253de013-789c-4239-8420-244082ef30ec_1_4d462145-23dd-4183-95e8-c09745b006ab" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="253de013-789c-4239-8420-244082ef30ecJTIT1"> Master Technician</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="253de013-789c-4239-8420-244082ef30ecJSTD1"> 11/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="253de013-789c-4239-8420-244082ef30ecEDDT1"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="253de013-789c-4239-8420-244082ef30ecCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="253de013-789c-4239-8420-244082ef30ecJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="253de013-789c-4239-8420-244082ef30ecJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="253de013-789c-4239-8420-244082ef30ecJDES1" itemprop="description"> <ul> <li> Perform Maintenance and Operating System Checks on Mac and PC Platforms.</li> <li> Track each repair service performed by maintaining accurate and detailed records using Lightspeed POS System.</li> <li> Effect repairs to assigned equipment by following established Electrostatic Discharge (ESD) and safety standards and procedures while conducting quality assurance checks on electronic devices.</li> <li> Services customer product, including receiving/shipping of devices.</li> <li> Protect company equipment by utilizing proper testing and repair procedures.</li> <li> Maintain software by installing, configuring and troubleshooting various applications.</li> <li> Maintain and Diagnose component level repair of various generations of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops, and other related peripheral equipment.</li> <li> Tested various types of Cellular Devices, Tablets, Mac Computers, Video Game Consoles, PC's, Laptops and other related peripheral equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.</li> <li> Supported technicians in equipment maintenance and repair.</li> <li> Requisitioned new supplies and equipment.</li> <li> Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.</li> <li> Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints. </li> <li> Used diagnostic and testing processes in collaboration with technicians to identify, define and solve development issues.</li> <li> Monitored installation and operations to consistently meet rigorous customer requirements.</li> <li> Coordinated with vendors to identify and procure appropriate equipment necessary for the project.</li> <li> Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols.</li> <li> Initiated a project management knowledge study and subsequently standardized project management practices.</li> <li> Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.</li> <li> Set up PC and Apple desktops and laptops and all types of mobile devices.</li> <li> Trained and supported end-users with software, hardware and network standards and use processes.</li> <li> Provided Tier 1 IT support to non-technical internal users personnel through desk side support services.</li> <li> Documented all transactions and support interactions in system for future reference and addition to knowledge base.</li> <li> Remained up-to-date on latest technologies and solutions applicable to company products in order to provide best support to end-users.</li> <li> Evaluated and responded to incoming sales leads and requests for technical support assistance.</li> <li> Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems.</li> <li> Managed customers' expectations of support and technology functionality in order to provide positive user experience.</li> <li> Provided excellent customer service through communication and interpersonal skills.</li> <li> Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneous handling of multiple detailed tasks.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_253de013-789c-4239-8420-244082ef30ec_2_be2dd145-3936-4965-bc1d-31c8a411d5bc" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="253de013-789c-4239-8420-244082ef30ecJTIT2"> General Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="253de013-789c-4239-8420-244082ef30ecJSTD2"> 07/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="253de013-789c-4239-8420-244082ef30ecEDDT2"> 11/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="253de013-789c-4239-8420-244082ef30ecCOMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="253de013-789c-4239-8420-244082ef30ecJCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="253de013-789c-4239-8420-244082ef30ecJSTA2" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="253de013-789c-4239-8420-244082ef30ecJDES2" itemprop="description"> <ul> <li> To manage operations of a Papa John's.</li> <li> Responsible for overall operations of the restaurant, which include overseeing the staff, monitoring inventory, purchasing equipment and supplies, and ensuring quality customer service and compliance with all food and beverage regulations.</li> <li> Trains, hires, and schedules other employees.</li> <li> Requires a high school diploma or its equivalent and 4-6 years of related experience.</li> <li> Familiar with a variety of the field's concepts, practices, and procedures.</li> <li> Relies on extensive experience and judgment to plan and accomplish goals.</li> <li> Performs a variety of tasks.</li> <li> Leads and directs the work of others.</li> <li> A wide degree of creativity and spontaneity is expected.</li> <li> Typically reports to top management (District Operator).</li> </ul> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Over 15 years of experience in the Non-profit social services sector. Specific target populations: underserved Native American, Latino, youth, adults and families. Passionate about helping others become empowered and self-sufficient through community resources and wrap-around services. Extensive work in the following areas: operational management, case management, grant writing, program development/ management, fundraising, community outreach and direct client services. Skills Microsoft Word, Power-point, Excel & Office Project Evaluation Media Relations Employee and Volunteer Training Grant Certification Project Coordination Work History CONSULTANT Assist individuals with ESL (English as a second language) tutoring and preparation for citizenship exam. Provide event coordination for Golden Boy Promotions (GBP), marketing and outreach in the community and serve as personal assistant for VP of Digital/Marketing ­ Mr. Scott Tetreault (E: Scott@goldenboypromotions). Lead Employment Specialist Company Name - City , State 02/2015 - 03/2016 Develop and maintain relationships with community referral sources, such as Department of Rehabilitation (DOR), work source centers, America's Job Exchange and others. Maintain close contact with clients during job training and placements to resolve problems and evaluate placement adequacy. Locate barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with clients to develop strategies for overcoming these barriers. Participate in job development and placement programs, contacting prospective employers, placing clients in jobs, and evaluating the success of placements. Collaborate with community agencies to establish facilities and programs for persons with disabilities. Coordinate recruitment and placement of training program participants. Provide intake, job placement and retention for clients with disabilities including Veterans in the greater Los Angeles area. Interim Director/ Program Manager / Grant Writer Company Name - City , State 06/2004 - 01/2015 Assure AIC and its mission (to empower the Albuquerque Urban Native American community and others through provisions of wrap-around services designed to promote wellness, education, self-sufficiency and tradition), programs and services are consistently presented in a strong positive imagery to relevant stakeholders and throughout the community. Oversees fundraising, planning and implementation, including identifying resource requirements, researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records and documentation. 1 Oversee, monitor and apply for funding yearly with contracts awarded from the following: NM Indian Affairs Department, NM Department of Health, City of Albuquerque, Navajo Nations and various foundations (Otten, Kellogg, First Nations, etc). Plan, organize and implement yearly events for the community such as: Summer Solstice, Back to School, Feed the Children, Halloween, Thanksgiving, Christmas and yearly Job/Health Fairs. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. Recruit, interview, and hire or sign up volunteers and staff. Serve on Community Committees to promote healthy families and children to reduce poverty, unemployment, substance abuse and domestic violence. Maintain and seek new relations with state Senators, Representatives and other state officials to promote information/ education on AIC and the impact of services upon the Urban Native American community. Current status in regards to grant funding obtained - approximately $300,000 + in funding awarded by state, city, foundations and the Navajo Nations. Languages Bilingual in Spanish Education MA : Counseling WEBSTER UNIVERSITY - June 2004 Emphasis in Mental Health/Substance Abuse Dual Diagnosis Emphasis in School Counseling (Elementary Education) Participated in 2 Clinical Practicums for a total of 700 hours earned with supervision Completed 48 hours of coursework Bachelors of Art : Psychology & Family Studies The University of New Mexico - City , State May 2001 Obtained a double major in completed coursework for Psychology & Family Studies Inducted into "Psi Chi," the National Honor Society in Psychology for scholastic achievements Actively participated as a student intern (Family Studies coursework requirements) at two different nonprofit organizations Dean's List (Spring & Fall 2003 - 2004) Skills approach, Behavioral Health, Chi, interpersonal communication, contracts, Counseling, client, clients, Department of Health, documentation, English, event coordination, fundraising, marketing, Media Relations, Mental Health, Excel, Exchange, Office, Power-point, Microsoft Word, Project Coordination, proposals, Psychology, public speaking, quality, recruitment, Rehabilitation, researching, Spanish, supervision, transportation, tutoring

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1070162784" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1070162784_1_717333528" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1070162784FNAM1"> </span> <span> </span> <span class="field" id="1070162784LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1070162786" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1070162786"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162786_1_717333530" style="padding-top:0px;"> <div class="field singlecolumn" id="1070162786FRFM1"> Over 15 years of experience in the Non-profit social services sector. Specific target populations: underserved Native American, Latino, youth, adults and families. Passionate about helping others become empowered and self-sufficient through community resources and wrap-around services. Extensive work in the following areas: operational management, case management, grant writing, program development/ management, fundraising, community outreach and direct client services. </div> </div> </div> <div class="section" id="SECTION_HILT1070162787" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1070162787"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162787_1_717333531" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1070162787SKC11"> Microsoft Word, Power-point, Excel &amp; Office Project Evaluation Media Relations Employee and Volunteer Training Grant Certification Project Coordination</td> <td class="field twocol_2" id="1070162787SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1070162788" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1070162788"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162788_1_717333532" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070162788JTIT1"> CONSULTANT</span> <span> </span> </span> <span class="jobline" id="1070162788JDES1" itemprop="description"> <ul> <li> Assist individuals with ESL (English as a second language) tutoring and preparation for citizenship exam.</li> <li> Provide event coordination for Golden Boy Promotions (GBP), marketing and outreach in the community and serve as personal assistant for VP of Digital/Marketing ­ Mr.</li> <li> Scott Tetreault (E: Scott@goldenboypromotions).</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070162788_2_717333533" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070162788JTIT2"> Lead Employment Specialist</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070162788COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1070162788JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070162788JSTA2" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1070162788JSTD2"> 02/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1070162788EDDT2"> 03/2016</span> <br/> </span> </span> <span class="jobline" id="1070162788JDES2" itemprop="description"> <ul> <li> Develop and maintain relationships with community referral sources, such as Department of Rehabilitation (DOR), work source centers, America's Job Exchange and others.</li> <li> Maintain close contact with clients during job training and placements to resolve problems and evaluate placement adequacy.</li> <li> Locate barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with clients to develop strategies for overcoming these barriers.</li> <li> Participate in job development and placement programs, contacting prospective employers, placing clients in jobs, and evaluating the success of placements.</li> <li> Collaborate with community agencies to establish facilities and programs for persons with disabilities.</li> <li> Coordinate recruitment and placement of training program participants.</li> <li> Provide intake, job placement and retention for clients with disabilities including Veterans in the greater Los Angeles area.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070162788_3_717333534" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070162788JTIT3"> Interim Director/ Program Manager / Grant Writer</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070162788COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1070162788JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070162788JSTA3" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1070162788JSTD3"> 06/2004</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="1070162788EDDT3"> 01/2015</span> <br/> </span> </span> <span class="jobline" id="1070162788JDES3" itemprop="description"> <ul> <li> Assure AIC and its mission (to empower the Albuquerque Urban Native American community and others through provisions of wrap-around services designed to promote wellness, education, self-sufficiency and tradition), programs and services are consistently presented in a strong positive imagery to relevant stakeholders and throughout the community.</li> <li> Oversees fundraising, planning and implementation, including identifying resource requirements, researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records and documentation.</li> <li> 1 Oversee, monitor and apply for funding yearly with contracts awarded from the following: NM Indian Affairs Department, NM Department of Health, City of Albuquerque, Navajo Nations and various foundations (Otten, Kellogg, First Nations, etc).</li> <li> Plan, organize and implement yearly events for the community such as: Summer Solstice, Back to School, Feed the Children, Halloween, Thanksgiving, Christmas and yearly Job/Health Fairs.</li> <li> Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.</li> <li> Recruit, interview, and hire or sign up volunteers and staff.</li> <li> Serve on Community Committees to promote healthy families and children to reduce poverty, unemployment, substance abuse and domestic violence.</li> <li> Maintain and seek new relations with state Senators, Representatives and other state officials to promote information/ education on AIC and the impact of services upon the Urban Native American community.</li> <li> Current status in regards to grant funding obtained - approximately $300,000 + in funding awarded by state, city, foundations and the Navajo Nations.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_LANG1070162789" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG1070162789"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162789_1_717333535" style="padding-top:0px;"> <div class="field singlecolumn" id="1070162789FRFM1"> Bilingual in Spanish</div> </div> </div> <div class="section" id="SECTION_EDUC1070162790" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1070162790"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162790_1_717333536" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1070162790DGRE1" itemprop="name"> MA</span> <span> : </span> <span class="programline" id="1070162790STUY1"> Counseling</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1070162790SCHO1" itemprop="name"> WEBSTER UNIVERSITY</span> <span> - </span> <span class="joblocation jobcity" id="1070162790SCIT1"> </span> <span class="joblocation jobstate" id="1070162790SSTA1"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1070162790GRYR1"> June 2004</span> <br/> </span> </span> <span class="field" id="1070162790FRFM1"> <ul> <li> Emphasis in Mental Health/Substance Abuse Dual Diagnosis</li> <li> Emphasis in School Counseling (Elementary Education)</li> <li> Participated in 2 Clinical Practicums for a total of 700 hours earned with supervision</li> <li> Completed 48 hours of coursework</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070162790_2_717333537" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1070162790DGRE2" itemprop="name"> Bachelors of Art</span> <span> : </span> <span class="programline" id="1070162790STUY2"> Psychology &amp; Family Studies</span> <span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1070162790SCHO2" itemprop="name"> The University of New Mexico</span> <span> - </span> <span class="joblocation jobcity" id="1070162790SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070162790SSTA2"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="1070162790GRYR2"> May 2001</span> <br/> </span> </span> <span class="field" id="1070162790FRFM2"> <ul> <li> Obtained a double major in completed coursework for Psychology &amp; Family Studies</li> <li> Inducted into "Psi Chi," the National Honor Society in Psychology for scholastic achievements</li> <li> Actively participated as a student intern (Family Studies coursework requirements) at two different nonprofit organizations</li> <li> Dean's List (Spring &amp; Fall 2003 - 2004)</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1070162791" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1070162791"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070162791_1_717333538" style="padding-top:0px;"> <div class="field singlecolumn" id="1070162791FRFM1"> approach, Behavioral Health, Chi, interpersonal communication, contracts, Counseling, client, clients, Department of Health, documentation, English, event coordination, fundraising, marketing, Media Relations, Mental Health, Excel, Exchange, Office, Power-point, Microsoft Word, Project Coordination, proposals, Psychology, public speaking, quality, recruitment, Rehabilitation, researching, Spanish, supervision, transportation, tutoring</div> </div> </div> </div>

CONSULTANT

CONSULTANT Experience 09/2016 to 08/2017 CONSULTANT Company Name － City , State Supports the planning, organization, development, and direction of overall operation of a $1M Substance Abuse and Mental Health Services Administration grant during its no cost extension. Provides information, technical assistance and training to ensure the program operates in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Principal Investigator, to assure that the medically related emotional and social needs of persons receiving substance abuse intervention are met/maintained on an individual basis. Collaborates to present on "Alcohol and drug risk patterns of patients screened by advanced practice registered nursing (APRN) students" at the 13th annual meeting of the International Network on Brief Interventions for Alcohol and Other Drugs, Lausanne, Switzerland. Ensures program is in compliance with applicable state and federal guidelines and writes final financial and program report for submittal to SAMHSA. 01/2016 to 08/2016 GRANT PROJECT COORDINATOR Company Name － City , State Planned, organized, developed and directed overall operation of an alcohol screening, brief intervention and referral to treatment (SBIRT) training and evaluation project for 8 Advance Practice Registered Nurse (APRN) programs in three states using a $1M Substance Abuse and Mental Health Services Administration (SAMHSA)grant. Served as Project Director by applying knowledge of administrative procedures of budget, procurement, personnel and other administrative functions to ensure project activities were completed on time, within budget, and met their goals. Worked to ensure the program operated in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as directed by the Principal Investigator, to assure that the medically related emotional and social needs of persons receiving substance abuse intervention were met/maintained on an individual basis. Supervised team of three employees to locate or collect, organize, enter and analyze 5000+ electronic and paper surveys within three months to evaluate program for no-cost extension eligibility. Collaborated to resolve web-based training and survey accessibility problems. Produced, edited and published several SBIRT training videos to sbirtonline.org and YouTube using on-the-job training. 07/2014 to 09/2015 PATIENT ADVOCATE Company Name － City , State Planned, organized, developed, and directed Social Services in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as directed by the Administrator, to assure that the medically related emotional and social needs of the Cancer Life Center patients were met/maintained on an individual basis. Provided health education, case management and support to 300+ patients diagnosed with cancer, their families and care providers resulting in significantly fewer hospitalizations and reduced costs for care amongst supported patients. Assisted in developing a nationwide model for cancer navigation using guideline-driven cancer management strategies and a $15 million Centers for Medicare and Medicaid Services Innovation Grant. Guided the work of several staff in resolving problems with reporting weekly progress towards defined goals, reviewing and evaluating statistical reports as well as collaborating with patients and their families to increase patient medication compliance and attendance to scheduled physician appointments. 04/2010 to 04/2014 GRANT ACCOUNTS OFFICER Company Name － City , State Planned, directed and implemented program through which $137.6M Department of Housing and Urban Development (HUD) grant was administered to purchase and redevelop 1,246 affordable housing units in five states within three years; defined scope of 300+ projects, tracked project and overall program progress, created and distributed project status reports; reviewed and approved contracts, provided guidance on reporting and payment; Communicated with local municipalities, small governments and community groups to study environmental health problems and methods of disease prevention, coordinated nationwide environmental health protection programs, and evaluated and improved health education programs. Created, submitted and processed invoices and expenses totaling $37M, paying close attention to detail. Coordinated meetings with internal and external staff, collaborated to ensure individual projects were completed on time and within budget. Attended conferences/meetings and reviewed literature to stay abreast of current knowledge and issues. Monitored contractor compliance with specified programmatic and federal benchmarks in achieving their goals. Presented on "National Environmental Policy Act (NEPA) Part 50: Environmental Hazards Compliance Requirements for HUD Nonprofit Grant Recipients" to Habitat for Humanity International administrative staff, contractors and developers. Awarded a Certificate of Appreciation from Habitat for Humanity International. 05/2009 to 09/2009 PROJECT CO-COORDINATOR Company Name － City , State Planned, directed and executed the Women, Infant, and Children (WIC) Nutrition and Health Survey in Chicago using a National Institutes of Health grant. Scheduled and supervised 12 data collectors at six sites. In so doing, accelerated participant recruitment by identifying and correcting common misinterpretations of survey's purpose, risks, and benefits. Identified equipment needs, worked with principal investigator to develop data collection/information management system, compiled and delivered data collection packets, and on biweekly basis made purchase requests averaging $100. Evaluated program activities for compliance with organizational, state and federal guidelines. Recruited, interviewed, and hired 400 survey participants; recorded contracts and mailed financial incentives totaling more than $2,000. Education Doctor of Philosophy : Public Health Candidate Community Health Education Walden University TBD － City , State Public Health Candidate Community Health Education GPA: 3.3 2009 Master of Public Health : Community Health Sciences University of Illinois at Chicago School of Public Health － City , State Community Health Sciences Capstone: A Qualitative Assessment of Alzheimer's Disease Services and Programs GPA: 3.4 2007 Bachelor of Arts : Sociology Pre-Health Sciences Loyola University Chicago Loyola University Wellness Center Nursing Services － City , State Sociology Pre-Health Sciences GPA: 3.3 Summary Master's degree and more than seven years of experience planning, organizing, developing and directing social service projects. Possesses excellent communication and organization skills, pays attention to details and innately listens, empathizes and responds to patients, families, internal and external partners. Forward thinking, emotionally intelligent and effective social services coordinator. Supervised team of three employees to locate or collect, organize, enter and analyze 5000+ electronic and paper surveys within three months to evaluate program for no-cost extension eligibility. Communicated progress to leadership and staff at all levels through detailed reports and presentations. Recognized by management for exceptional planning, analysis, writing and leadership skills and promoted to healthcare consultant. Commended by colleagues and management for being flexible, diligent and thorough. Highlights Microsoft Office Outlook, Word, Excel, PowerPoint, Publisher, Atlas.ti, SPSS, SAS and Internet Skills administrative, administrative functions, attention to detail, benefits, budget, Cancer, case management, conferences, contracts, data collection, direction, disease prevention, environmental health, financial, health education, Innovation, Director, meetings, Mental Health, Excel, Microsoft Office, Outlook, PowerPoint, Publisher, Word, navigation, Network, nursing, organizational, personnel, policies, procurement, progress, receiving, recruitment, reporting, SAS, Social Services, SPSS, surveys, technical assistance

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1069198498" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1069198498_1_716544495" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1069198498FNAM1"> </span> <span> </span> <span class="field" id="1069198498LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_EXPR1069198500" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1069198500"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069198500_1_716544497" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1069198500JSTD1"> 09/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1069198500EDDT1"> 08/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069198500JTIT1"> CONSULTANT</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069198500COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1069198500JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198500JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1069198500JDES1" itemprop="description"> <ul> <li> Supports the planning, organization, development, and direction of overall operation of a $1M Substance Abuse and Mental Health Services Administration grant during its no cost extension.</li> <li> Provides information, technical assistance and training to ensure the program operates in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Principal Investigator, to assure that the medically related emotional and social needs of persons receiving substance abuse intervention are met/maintained on an individual basis.</li> <li> Collaborates to present on "Alcohol and drug risk patterns of patients screened by advanced practice registered nursing (APRN) students" at the 13th annual meeting of the International Network on Brief Interventions for Alcohol and Other Drugs, Lausanne, Switzerland.</li> <li> Ensures program is in compliance with applicable state and federal guidelines and writes final financial and program report for submittal to SAMHSA.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198500_2_716544498" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1069198500JSTD2"> 01/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1069198500EDDT2"> 08/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069198500JTIT2"> GRANT PROJECT COORDINATOR</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069198500COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1069198500JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198500JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1069198500JDES2" itemprop="description"> <ul> <li> Planned, organized, developed and directed overall operation of an alcohol screening, brief intervention and referral to treatment (SBIRT) training and evaluation project for 8 Advance Practice Registered Nurse (APRN) programs in three states using a $1M Substance Abuse and Mental Health Services Administration (SAMHSA)grant.</li> <li> Served as Project Director by applying knowledge of administrative procedures of budget, procurement, personnel and other administrative functions to ensure project activities were completed on time, within budget, and met their goals.</li> <li> Worked to ensure the program operated in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as directed by the Principal Investigator, to assure that the medically related emotional and social needs of persons receiving substance abuse intervention were met/maintained on an individual basis.</li> <li> Supervised team of three employees to locate or collect, organize, enter and analyze 5000+ electronic and paper surveys within three months to evaluate program for no-cost extension eligibility.</li> <li> Collaborated to resolve web-based training and survey accessibility problems.</li> <li> Produced, edited and published several SBIRT training videos to sbirtonline.org and YouTube using on-the-job training.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198500_3_716544499" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1069198500JSTD3"> 07/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1069198500EDDT3"> 09/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069198500JTIT3"> PATIENT ADVOCATE</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069198500COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1069198500JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198500JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1069198500JDES3" itemprop="description"> <ul> <li> Planned, organized, developed, and directed Social Services in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as directed by the Administrator, to assure that the medically related emotional and social needs of the Cancer Life Center patients were met/maintained on an individual basis.</li> <li> Provided health education, case management and support to 300+ patients diagnosed with cancer, their families and care providers resulting in significantly fewer hospitalizations and reduced costs for care amongst supported patients.</li> <li> Assisted in developing a nationwide model for cancer navigation using guideline-driven cancer management strategies and a $15 million Centers for Medicare and Medicaid Services Innovation Grant.</li> <li> Guided the work of several staff in resolving problems with reporting weekly progress towards defined goals, reviewing and evaluating statistical reports as well as collaborating with patients and their families to increase patient medication compliance and attendance to scheduled physician appointments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198500_4_716544500" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1069198500JSTD4"> 04/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1069198500EDDT4"> 04/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069198500JTIT4"> GRANT ACCOUNTS OFFICER</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069198500COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1069198500JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198500JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1069198500JDES4" itemprop="description"> <ul> <li> Planned, directed and implemented program through which $137.6M Department of Housing and Urban Development (HUD) grant was administered to purchase and redevelop 1,246 affordable housing units in five states within three years; defined scope of 300+ projects, tracked project and overall program progress, created and distributed project status reports; reviewed and approved contracts, provided guidance on reporting and payment; Communicated with local municipalities, small governments and community groups to study environmental health problems and methods of disease prevention, coordinated nationwide environmental health protection programs, and evaluated and improved health education programs.</li> <li> Created, submitted and processed invoices and expenses totaling $37M, paying close attention to detail.</li> <li> Coordinated meetings with internal and external staff, collaborated to ensure individual projects were completed on time and within budget.</li> <li> Attended conferences/meetings and reviewed literature to stay abreast of current knowledge and issues.</li> <li> Monitored contractor compliance with specified programmatic and federal benchmarks in achieving their goals.</li> <li> Presented on "National Environmental Policy Act (NEPA) Part 50: Environmental Hazards Compliance Requirements for HUD Nonprofit Grant Recipients" to Habitat for Humanity International administrative staff, contractors and developers.</li> <li> Awarded a Certificate of Appreciation from Habitat for Humanity International.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198500_5_716544501" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1069198500JSTD5"> 05/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1069198500EDDT5"> 09/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1069198500JTIT5"> PROJECT CO-COORDINATOR</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1069198500COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1069198500JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198500JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1069198500JDES5" itemprop="description"> <ul> <li> Planned, directed and executed the Women, Infant, and Children (WIC) Nutrition and Health Survey in Chicago using a National Institutes of Health grant.</li> <li> Scheduled and supervised 12 data collectors at six sites.</li> <li> In so doing, accelerated participant recruitment by identifying and correcting common misinterpretations of survey's purpose, risks, and benefits.</li> <li> Identified equipment needs, worked with principal investigator to develop data collection/information management system, compiled and delivered data collection packets, and on biweekly basis made purchase requests averaging $100.</li> <li> Evaluated program activities for compliance with organizational, state and federal guidelines.</li> <li> Recruited, interviewed, and hired 400 survey participants; recorded contracts and mailed financial incentives totaling more than $2,000.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1069198501" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1069198501"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069198501_1_716544502" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1069198501GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069198501DGRE1" itemprop="name"> Doctor of Philosophy</span> <span> : </span> <span class="programline" id="1069198501STUY1"> Public Health Candidate Community Health Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1069198501SCHO1" itemprop="name"> Walden University TBD</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1069198501SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198501SSTA1"> State</span> <span class="joblocation jobstate" id="1069198501SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1069198501FRFM1"> Public Health Candidate Community Health Education GPA: 3.3</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198501_2_716544503" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1069198501GRYR2"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069198501DGRE2" itemprop="name"> Master of Public Health</span> <span> : </span> <span class="programline" id="1069198501STUY2"> Community Health Sciences</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1069198501SCHO2" itemprop="name"> University of Illinois at Chicago School of Public Health</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1069198501SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198501SSTA2"> State</span> <span class="joblocation jobstate" id="1069198501SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1069198501FRFM2"> Community Health Sciences Capstone: A Qualitative Assessment of Alzheimer's Disease Services and Programs GPA: 3.4</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1069198501_3_716544504" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1069198501GRYR3"> 2007</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1069198501DGRE3" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1069198501STUY3"> Sociology Pre-Health Sciences</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1069198501SCHO3" itemprop="name"> Loyola University Chicago Loyola University Wellness Center Nursing Services</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1069198501SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1069198501SSTA3"> State</span> <span class="joblocation jobstate" id="1069198501SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1069198501FRFM3"> Sociology Pre-Health Sciences GPA: 3.3</span> </span> </div> </div> </div> <div class="section" id="SECTION_SUMM1069198502" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1069198502"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069198502_1_716544505" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1069198502FRFM1"> Master's degree and more than seven years of experience planning, organizing, developing and directing social service projects. Possesses excellent communication and organization skills, pays attention to details and innately listens, empathizes and responds to patients, families, internal and external partners. Forward thinking, emotionally intelligent and effective social services coordinator. Supervised team of three employees to locate or collect, organize, enter and analyze 5000+ electronic and paper surveys within three months to evaluate program for no-cost extension eligibility. Communicated progress to leadership and staff at all levels through detailed reports and presentations. Recognized by management for exceptional planning, analysis, writing and leadership skills and promoted to healthcare consultant. Commended by colleagues and management for being flexible, diligent and thorough.</div> </div> </div> <div class="section" id="SECTION_HILT1069198503" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1069198503"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069198503_1_716544506" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1069198503SKC11"> Microsoft Office Outlook, Word, Excel, PowerPoint, Publisher, Atlas.ti, SPSS, SAS and Internet</td> <td class="field twocol_2" id="1069198503SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL1069198504" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1069198504"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1069198504_1_716544507" style="padding-top:0px;"> <div class="field singlecolumn" id="1069198504FRFM1"> administrative, administrative functions, attention to detail, benefits, budget, Cancer, case management, conferences, contracts, data collection, direction, disease prevention, environmental health, financial, health education, Innovation, Director, meetings, Mental Health, Excel, Microsoft Office, Outlook, PowerPoint, Publisher, Word, navigation, Network, nursing, organizational, personnel, policies, procurement, progress, receiving, recruitment, reporting, SAS, Social Services, SPSS, surveys, technical assistance</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary College graduate with interest in insurance claims work. Proven record of success in all endeavors. Strong work ethic and focus on the details. Excited to begin career in investigative work. Searching for an entry level position as an insurance claims adjuster. Skills Unix, SQL Server 2005, SQL Server 2008, SQL Server 2008R2, VM-Ware, ODBC, SQL, PL/SQL, Access, MS Office Suite, MS Visio, Oracle 10g, Oracle 11g, SAP Business Objects BI Suite, PeopleSoft, ADP, and cView SAP Business Objects Suite, MS Reporting Suite, MicroStrategy, MS Office Suite, Tableau Industry Software: SQL Server Studio, EmpCenter, CQCS, DNA, DNA-sme, IMC, eSoms, and cView Web Design: Internet Explorer, Netscape Navigator, Chrome, Firefox, JAVA, ASP.NET, and HTML Operating Systems: MS Windows Professional/Enterprise/XP/7/8, NT, Novell NetWare Server Environments: SQL 2008, SQL 2008R2, SQL 2012, Oracle 11g, Oracle 11g2, and RPG Metadata, SAS, PeopleSoft, ADP, Ceridian Encore, SSRS, SSAS, SSIS, ETL, Access, Excel, Teradata, Crystal Reports, ServiceNow, SharePoint, and Cyberquery Experience Consultant 07/2016 to Current Company Name City , State Top 4 Financial Institution) Create SQL queries, stored procedures, and tables to extract data Analyze data to create executive team dashboards and daily visualizations Utilize Excel pivot tables to monitor observations within the Core Finance metadata template  Analyze Core Finance and GBAM Americas feeds for manual spreadsheet remediation Support data stewards with review of various domain issues with vlookups extractions Document process improvements to enhance the data integrity Conduct data reviews to ensure the data quality and reasonability of data feeds supplied to EDM Generated trend reporting to assist with reducing the number of feed gaps Environment - Access, Excel, SharePoint, SQL Server, Metadata, Teradata, and Adaptive. Database Analyst 04/2016 to 07/2016 Company Name City , State Provided technical support and basic development for computer applications and programs Documented technical specifications to design or redesign complex projects and applications Analyzed complex computer application problems to maintain or restore functionality Led the resolution of complex issues or escalated as needed to meet established SLAs Prepared programming specifications and completed programming tasks to develop basic, and/or assist in the development of moderately complex, computer solutions Prepared program test data, tests and debugs programs using Waterfall methodologies Updated and completed documentation, procedures and user guides to ensure data quality Participated in testing and updating the business continuation plan Planned and analyzed highly complex business requirements Environment - SQL Server, Teradata, Oracle 11g, Oracle Discoverer, MicroStrategy 9.3.1, Metadata, and BMC Remedy. Senior Business Intelligence Analyst 02/2015 to 04/2016 Company Name City , State Developed and enhanced WebI reports and universes through Business Objects Provided technical support to triage database performance and reporting related issues Reviewed and interpret report SQL to determine data source and business logic Conducted report requirement gathering sessions with project business SMEs Compiled report mapping of legacy reports to aid in Change Management communication Quality Assurance tested additional objects in the universe structure to ensure data quality Created functional and technical specifications according to business requirements Conducted unit and system tests with various technical tools including SSAS Collaborate with Business SMEs to develop report testing strategy using Agile methodologies Conducted UAT with Business units and Quality leaders Performed various tasks throughout Software Development Life Cycle (SDLC) Environment - SQL Server, Oracle 11g, Business Objects WebI, Tableau 9.0.1, and ServiceNow. Reporting Analyst 10/2013 to 02/2015 Company Name City , State Reviewed and translated current state Business Object/Crystal Reports/Report Builder/MSRS Reviewed and interpreted report SQL to determine data source and business logic Conducted report requirement gathering sessions with business SMEs and focus groups Developed new or modify reports in MSRS, BIDS, and SQL Server 2008 R2 or 2012 Compiled report mapping of legacy reports to aid in Change Management communication Designed, developed, and implemented new and existing interfaces for ETL processes using SSIS Created Logical and Physical Data Models utilizing ERWIN Developed and implemented data warehouse tables and views with Metadata Created functional and technical specifications according to BRDs Created test plans to validate the adherence to business requirements using HP ALM QC Conducted Unit and System tests with various technical tools including SSAS Collaborated with Business SMEs to develop report testing strategy using Agile methodologies Conducted UAT with the eSOMS Business SMEs to ensure data integrity and quality Environment - ERWIN, eSOMS, SQL Server 2008R2, SQL Server 2012, SQL, SSAS, SSIS, SSRS, SAP BO Crystal Reports, MS Office Suite, MS Visual SourceSafe, MS Visio, and TOAD. Business Analyst 04/2012 to 09/2013 Company Name City , State Collaborated with team members and clients to gather HR/payroll report requirements Created functional and technical specifications according to BRDs Configured screen layouts, dashboards, workflows, and interfaces according to HR specifications Developed and enhanced reports using SAP Business Objects with SQL, PL/SQL, and Oracle Integrated developed HR reports into SQL and Oracle based ERP environments Analyzed query performance and optimization using SSAS and other analytical tools Documented functional specifications and procedural documentation for HR BRDs Developed and enhanced WebI reports and universes through Business Objects Provided technical support to triage database performance and reporting issues Created test plans to validate the adherence to HR business requirements using SQL Conducted Unit and System tests to ensure data integrity with various tools including SSAS Provided technical guidance and direction to peers Designed, developed, and implemented new and existing programs for ETL processes using SSIS Environment - SAP Business Objects BI, Visual Basic, SQL Server 2005, SQL Server 2008R2, SQL Server 2012, VM-Ware, ODBC, SQL, PL/SQL, SSAS, SSIS, SSRS, MS Office Suite, Oracle 10g, Oracle 11g, Oracle 11g2, JavaScript, PeopleSoft, ADP, Kronos, and ETL. Business Analyst 09/1999 to 12/2011 Company Name City , State Interrogated data for domestic and international banks and credit unions including Fifth Third Manipulated large financial datasets and utilized complex queries for data transformations Cross departmental collaboration for software development as subject matter expert (SME) Collaborated with team members and clients to gather and document project requirements Acted as liaison between clients and technical teams to aid in go-live transition Created functional and technical specifications according to BRDs Created Logical and Physical Data Models utilizing ERWIN Developed and enhanced reports using SAP Business Objects with PL/SQL, SQL, and Oracle Generated business reports including matrix, parameter reports, charts, with drill down functions Integrated developed reports into SQL and Oracle based ERP environments Designed and conducted technical knowledge transfer sessions at various client sites. Education and Training B.S. Degree : Information Management Systems Wayne State University City , State Information Management Systems A.S. Degree : Accounting Wayne County Community College MCL Distinction City , State Accounting Skills ASP.NET, Business Objects, Crystal Reports, data warehouse, DNA, JAVA, JavaScript, SharePoint, MicroStrategy 9.3.1, MicroStrategy, Oracle Discoverer, Oracle, PL/SQL, PeopleSoft, pivot tables, SAP, SAS, Software Development, spreadsheet, SQL, SQL Server, Tableau 9.0.1, Tableau, technical support, Teradata, triage, Unix, Visual Basic, Web Design

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1059538231" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1059538231_1_708823747" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1059538231FNAM1"> </span> <span> </span> <span class="field lName" id="1059538231LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1059538233" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1059538233"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1059538233_1_708823749" style="padding-top:0px;"> <div class="field singlecolumn" id="1059538233FRFM1"> College graduate with interest in insurance claims work. Proven record of success in all endeavors. Strong work ethic and focus on the details. Excited to begin career in investigative work. Searching for an entry level position as an insurance claims adjuster.</div> </div> </div> <div class="section" id="SECTION_HILT1059538234" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1059538234"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1059538234_1_708823750" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1059538234SKC11"> <ul> <li> Unix, SQL Server 2005, SQL Server 2008, SQL Server 2008R2, VM-Ware, ODBC, SQL, PL/SQL, Access, MS Office Suite, MS Visio, Oracle 10g, Oracle 11g, SAP Business Objects BI Suite, PeopleSoft, ADP, and cView SAP Business Objects Suite, MS Reporting Suite, MicroStrategy, MS Office Suite, Tableau</li> <li> Industry Software: SQL Server Studio, EmpCenter, CQCS, DNA, DNA-sme, IMC, eSoms, and cView</li> <li> Web Design: Internet Explorer, Netscape Navigator, Chrome, Firefox, JAVA, ASP.NET, and HTML</li> <li> Operating Systems: MS Windows Professional/Enterprise/XP/7/8, NT, Novell NetWare</li> <li> Server Environments: SQL 2008, SQL 2008R2, SQL 2012, Oracle 11g, Oracle 11g2, and RPG Metadata, SAS, PeopleSoft, ADP, Ceridian Encore, SSRS, SSAS, SSIS, ETL, Access, Excel, Teradata, Crystal Reports, ServiceNow, SharePoint, and Cyberquery</li> </ul> </td> <td class="field twocol_2" id="1059538234SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1059538235" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1059538235"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1059538235_1_708823751" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD1"> 07/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES1" itemprop="description"> <ul> <li> Top 4 Financial Institution) Create SQL queries, stored procedures, and tables to extract data </li> <li> Analyze data to create executive team dashboards and daily visualizations </li> <li> Utilize Excel pivot tables to monitor observations within the Core Finance metadata template </li> <li> Analyze Core Finance and GBAM Americas feeds for manual spreadsheet remediation </li> <li> Support data stewards with review of various domain issues with vlookups extractions </li> <li> Document process improvements to enhance the data integrity </li> <li> Conduct data reviews to ensure the data quality and reasonability of data feeds supplied to EDM Generated trend reporting to assist with reducing the number of feed gaps </li> <li> Environment - Access, Excel, SharePoint, SQL Server, Metadata, Teradata, and Adaptive.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538235_2_708823752" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT2"> Database Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD2"> 04/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT2"> 07/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES2" itemprop="description"> <ul> <li> Provided technical support and basic development for computer applications and programs </li> <li> Documented technical specifications to design or redesign complex projects and applications </li> <li> Analyzed complex computer application problems to maintain or restore functionality Led the resolution of complex issues or escalated as needed to meet established SLAs </li> <li> Prepared programming specifications and completed programming tasks to develop basic, and/or assist in the development of moderately complex, computer solutions </li> <li> Prepared program test data, tests and debugs programs using Waterfall methodologies Updated and completed documentation, procedures and user guides to ensure data quality </li> <li> Participated in testing and updating the business continuation plan Planned and analyzed highly complex business requirements</li> <li> Environment - SQL Server, Teradata, Oracle 11g, Oracle Discoverer, MicroStrategy 9.3.1, Metadata, and BMC Remedy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538235_3_708823753" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT3"> Senior Business Intelligence Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD3"> 02/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT3"> 04/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES3" itemprop="description"> <ul> <li> Developed and enhanced WebI reports and universes through Business Objects Provided technical support to triage database performance and reporting related issues Reviewed and interpret report SQL to determine data source and business logic Conducted report requirement gathering sessions with project business SMEs Compiled report mapping of legacy reports to aid in Change Management communication Quality Assurance tested additional objects in the universe structure to ensure data quality Created functional and technical specifications according to business requirements Conducted unit and system tests with various technical tools including SSAS Collaborate with Business SMEs to develop report testing strategy using Agile methodologies Conducted UAT with Business units and Quality leaders Performed various tasks throughout Software Development Life Cycle (SDLC) Environment - SQL Server, Oracle 11g, Business Objects WebI, Tableau 9.0.1, and ServiceNow.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538235_4_708823754" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT4"> Reporting Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD4"> 10/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT4"> 02/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES4" itemprop="description"> <ul> <li> Reviewed and translated current state Business Object/Crystal Reports/Report Builder/MSRS Reviewed and interpreted report SQL to determine data source and business logic Conducted report requirement gathering sessions with business SMEs and focus groups Developed new or modify reports in MSRS, BIDS, and SQL Server 2008 R2 or 2012 Compiled report mapping of legacy reports to aid in Change Management communication Designed, developed, and implemented new and existing interfaces for ETL processes using SSIS Created Logical and Physical Data Models utilizing ERWIN Developed and implemented data warehouse tables and views with Metadata Created functional and technical specifications according to BRDs Created test plans to validate the adherence to business requirements using HP ALM QC Conducted Unit and System tests with various technical tools including SSAS Collaborated with Business SMEs to develop report testing strategy using Agile methodologies Conducted UAT with the eSOMS Business SMEs to ensure data integrity and quality Environment - ERWIN, eSOMS, SQL Server 2008R2, SQL Server 2012, SQL, SSAS, SSIS, SSRS, SAP BO Crystal Reports, MS Office Suite, MS Visual SourceSafe, MS Visio, and TOAD.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538235_5_708823755" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT5"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD5"> 04/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT5"> 09/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES5" itemprop="description"> <ul> <li> Collaborated with team members and clients to gather HR/payroll report requirements Created functional and technical specifications according to BRDs Configured screen layouts, dashboards, workflows, and interfaces according to HR specifications Developed and enhanced reports using SAP Business Objects with SQL, PL/SQL, and Oracle Integrated developed HR reports into SQL and Oracle based ERP environments Analyzed query performance and optimization using SSAS and other analytical tools Documented functional specifications and procedural documentation for HR BRDs Developed and enhanced WebI reports and universes through Business Objects Provided technical support to triage database performance and reporting issues Created test plans to validate the adherence to HR business requirements using SQL Conducted Unit and System tests to ensure data integrity with various tools including SSAS Provided technical guidance and direction to peers Designed, developed, and implemented new and existing programs for ETL processes using SSIS Environment - SAP Business Objects BI, Visual Basic, SQL Server 2005, SQL Server 2008R2, SQL Server 2012, VM-Ware, ODBC, SQL, PL/SQL, SSAS, SSIS, SSRS, MS Office Suite, Oracle 10g, Oracle 11g, Oracle 11g2, JavaScript, PeopleSoft, ADP, Kronos, and ETL.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538235_6_708823756" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1059538235JTIT6"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1059538235JSTD6"> 09/1999</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1059538235EDDT6"> 12/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1059538235COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1059538235JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1059538235JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1059538235JDES6" itemprop="description"> <ul> <li> Interrogated data for domestic and international banks and credit unions including Fifth Third Manipulated large financial datasets and utilized complex queries for data transformations Cross departmental collaboration for software development as subject matter expert (SME) Collaborated with team members and clients to gather and document project requirements Acted as liaison between clients and technical teams to aid in go-live transition Created functional and technical specifications according to BRDs Created Logical and Physical Data Models utilizing ERWIN Developed and enhanced reports using SAP Business Objects with PL/SQL, SQL, and Oracle Generated business reports including matrix, parameter reports, charts, with drill down functions Integrated developed reports into SQL and Oracle based ERP environments Designed and conducted technical knowledge transfer sessions at various client sites.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1059538236" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1059538236"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1059538236_1_708823757" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1059538236DGRE1" itemprop="name"> B.S. Degree</span> <span> : </span> <span class="programline" id="1059538236STUY1"> Information Management Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1059538236SCHO1" itemprop="name"> Wayne State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1059538236SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1059538236SSTA1"> State</span> <span class="joblocation eduCountry" id="1059538236SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1059538236FRFM1"> Information Management Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1059538236_2_708823758" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1059538236DGRE2" itemprop="name"> A.S. Degree</span> <span> : </span> <span class="programline" id="1059538236STUY2"> Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1059538236SCHO2" itemprop="name"> Wayne County Community College MCL Distinction</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1059538236SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1059538236SSTA2"> State</span> <span class="joblocation eduCountry" id="1059538236SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1059538236FRFM2"> Accounting</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1059538237" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1059538237"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1059538237_1_708823759" style="padding-top:0px;"> <div class="field singlecolumn" id="1059538237FRFM1"> ASP.NET, Business Objects, Crystal Reports, data warehouse, DNA, JAVA, JavaScript, SharePoint, MicroStrategy 9.3.1, MicroStrategy, Oracle Discoverer, Oracle, PL/SQL, PeopleSoft, pivot tables, SAP, SAS, Software Development, spreadsheet, SQL, SQL Server, Tableau 9.0.1, Tableau, technical support, Teradata, triage, Unix, Visual Basic, Web Design</div> </div> </div> <div class="section" id="SECTION_AFIL1059538238" style="padding-top:0px;"> </div> </div>

CONSULTANT

CONSULTANT Summary As a proud Microsoft employee, I'm driven by Customer obsession, Growth Mindset and One Microsoft principles. In every position I've had at Microsoft, my guiding principle has been taking customer feedback and advocating for cross-organizational initiatives to unite the ecosystem to provide the best possible product, services and support experience for our customers. Combining my technical knowledge and experience with my excellent communication, problem solving and strategic planning skills, I have been on the front lines providing dedicated engineering support; delivered and created Services global portfolio offerings; architected and delivered cloud migration engagements; driven our critical watch-list customers through Get to Green programs and built proactive outreach scale models to empower the entire Microsoft ecosystem from account teams, support, services and product engineering teams with visibility, awareness, data and actionable guidance to improve customers' Skype for business and O365 experience. Experience 02/2016 to Current Consultant Enterprise Communications Global Practice), Microsoft Accepted a position in ECGP, specifically to help develop and expand the "Get Healthy" program as well as act as a Solutions Architect for pre-sales, artefact and delivery activities on these engagements. My key contribution to date has been taking the on premises framework and content and developing the hybrid and Online frameworks and content. The program will go live at the end of July at which point our focus will be around training global delivery resources. I have worked on PG escalations with large customers like 3M in their Online "Get Healthy" efforts, as well as engaging with customers like Alcoa (SfBOnline), Aon (O365Dedicated), Lubrizol, AllState (on premises) to scope, customize and deliver "Get Healthy" offerings Assisted with AirLift deliveries as well as conducting technical interviews for Consultant and Architect level candidates. 06/2013 to 02/2016 Premier Field Engineer City , State DSE workload of at least 1600 hours as well as assisting on many transactional engagements, specifically Risk Assessment as a Service and Office 365 Network Performance assessments for customers like Delta Airlines. I worked with two dedicated customers, and many transactional customers to analyze performance issues, and assist with getting their environments healthy using RaaS, but primarily ongoing KHI and CQM analysis and SCOM alert tuning, and helping them move to more real-time methods such as StatsMan and Call Quality Dashboard As part of the AIG O365 team who recently achieved a 40 million dollar O365 deal, I was the Lync DSE on the AIG account for two years and they have just renewed their Lync DSE contract for another two years. I focused on helping them stabilize their environment and starting to position them for successful hybrid environments as part of their O365 strategy. I worked as the DSE for multiple other customers helping them transition from IM & P to replacing AT&T conferencing company-wide (with enterprise voice capabilities, analysis and correction of all performance and call quality issues, as well as assisting them with merger/acquisition scenarios and successful consolidation/migration of two Lync environments Assisted on transactional engagements for Citrix, Carnival Cruise Lines, Florida Hospital, Diebold, Kelloggs Company and provided back up for other PFEs covering Amazon, Visa, Mastercard, Humana, Deloitte, King County and State of Washington. Volunteered for MySkillsForAfrika, and assisted the Botswana Innovation Hub with their Skype for Business deployment. 01/2009 to 06/2013 Lead Application Engineer Company Name Responsible for designing and engineering unified communication solutions. Lead Lync Application Engineer. Completed migration from OCS 2007 R2 300 user deployment to on-premise Lync 2010 deployment for 25K user capacity with IM, presence, group chat, federation, PIC, audio-video collaboration and Cisco/Tandberg integration functionality. Also completed acquisition and integration of Morgan Keegan's Lync 2010 environment. Designed Lync 2013 architecture and completed Polycom integration with RMX and DMA infrastructure. Additional responsibilities include mobile device management solutions deign and implementations, including Blackberry, Good, ActiveSync and MobileIron. Education and Training 1998 Associate degree University of Stellenbosch and Nelson Mandela Metropolitan University 1996 Matriculation Certificate Collegiate Girls High School 07 / 2018 MCSE : Communication Communication Microsoft · License: F372-7058 MCSA: Office 365 - 07 / 2015 - 07/2018 Microsoft · License: 10013480 Skills go live, Architect, audio, Cisco, Citrix, Consultant, content and developing, content, delivery, designing, Engineer, focus, Hub, Innovation, Office, migration, Enterprise, Network, Quality, real-time, Risk Assessment, sales, strategy, video Additional Information MCITP: Lync Server Administrator 2010 - 05 / 2013 Microsoft · License: 10013480

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1033793353" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1033793353_1_688245591" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1033793353FNAM1"> </span> <span> </span> <span class="field" id="1033793353LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1033793357" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1033793357"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033793357_1_688245600" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1033793357FRFM1"> <p style="text-align: left;"> As a proud Microsoft employee, I'm driven by Customer obsession, Growth Mindset and One Microsoft principles. In every position I've had at Microsoft, my guiding principle has been taking customer feedback and advocating for cross-organizational initiatives to unite the ecosystem to provide the best possible product, services and support experience for our customers. Combining my technical knowledge and experience with my excellent communication, problem solving and strategic planning skills, I have been on the front lines providing dedicated engineering support; delivered and created Services global portfolio offerings; <span style="display: inline !important; float: none; background-color: transparent; color: rgb(0, 0, 0); font-family: Verdana,Arial,sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 18px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px; word-wrap: break-word;"> architected and delivered cloud migration engagements; driven our critical watch-list customers </span> through Get to Green programs and built proactive outreach scale models to empower the entire Microsoft ecosystem from account teams, support, services and product engineering teams with visibility, awareness, data and actionable guidance to improve customers' Skype for business and O365 experience.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1033793360" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR1033793355" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1033793355"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033793355_1_688245593" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033793355JSTD1"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033793355EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033793355JTIT1"> Consultant</span> </span> <span class="paddedline"> <span class="jobline" id="1033793355JDES1" itemprop="description"> <ul> <li> Enterprise Communications Global Practice), Microsoft Accepted a position in ECGP, specifically to help develop and expand the "Get Healthy" program as well as act as a Solutions Architect for pre-sales, artefact and delivery activities on these engagements.</li> <li> My key contribution to date has been taking the on premises framework and content and developing the hybrid and Online frameworks and content.</li> <li> The program will go live at the end of July at which point our focus will be around training global delivery resources.</li> <li> I have worked on PG escalations with large customers like 3M in their Online "Get Healthy" efforts, as well as engaging with customers like Alcoa (SfBOnline), Aon (O365Dedicated), Lubrizol, AllState (on premises) to scope, customize and deliver "Get Healthy" offerings Assisted with AirLift deliveries as well as conducting technical interviews for Consultant and Architect level candidates.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033793355_2_688245594" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033793355JSTD2"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033793355EDDT2"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033793355JTIT2"> Premier Field Engineer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1033793355COMP2" itemprop="name"> </span> <span class="joblocation jobcity" id="1033793355JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1033793355JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1033793355JDES2" itemprop="description"> <ul> <li> DSE workload of at least 1600 hours as well as assisting on many transactional engagements, specifically Risk Assessment as a Service and Office 365 Network Performance assessments for customers like Delta Airlines.</li> <li> I worked with two dedicated customers, and many transactional customers to analyze performance issues, and assist with getting their environments healthy using RaaS, but primarily ongoing KHI and CQM analysis and SCOM alert tuning, and helping them move to more real-time methods such as StatsMan and Call Quality Dashboard As part of the AIG O365 team who recently achieved a 40 million dollar O365 deal, I was the Lync DSE on the AIG account for two years and they have just renewed their Lync DSE contract for another two years.</li> <li> I focused on helping them stabilize their environment and starting to position them for successful hybrid environments as part of their O365 strategy.</li> <li> I worked as the DSE for multiple other customers helping them transition from IM &amp; P to replacing AT&amp;T conferencing company-wide (with enterprise voice capabilities, analysis and correction of all performance and call quality issues, as well as assisting them with merger/acquisition scenarios and successful consolidation/migration of two Lync environments Assisted on transactional engagements for Citrix, Carnival Cruise Lines, Florida Hospital, Diebold, Kelloggs Company and provided back up for other PFEs covering Amazon, Visa, Mastercard, Humana, Deloitte, King County and State of Washington.</li> <li> Volunteered for MySkillsForAfrika, and assisted the Botswana Innovation Hub with their Skype for Business deployment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033793355_3_688245595" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033793355JSTD3"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033793355EDDT3"> 06/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033793355JTIT3"> Lead Application Engineer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1033793355COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1033793355JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1033793355JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1033793355JDES3" itemprop="description"> <ul> <li> Responsible for designing and engineering unified communication solutions.</li> <li> Lead Lync Application Engineer.</li> <li> Completed migration from OCS 2007 R2 300 user deployment to on-premise Lync 2010 deployment for 25K user capacity with IM, presence, group chat, federation, PIC, audio-video collaboration and Cisco/Tandberg integration functionality.</li> <li> Also completed acquisition and integration of Morgan Keegan's Lync 2010 environment.</li> <li> Designed Lync 2013 architecture and completed Polycom integration with RMX and DMA infrastructure.</li> <li> Additional responsibilities include mobile device management solutions deign and implementations, including Blackberry, Good, ActiveSync and MobileIron.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1033793356" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1033793356"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033793356_1_688245596" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1033793356GRYR1"> 1998</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1033793356DGRE1" itemprop="name"> Associate degree</span> <span class="programline" id="1033793356STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1033793356SCHO1" itemprop="name"> University of Stellenbosch and Nelson Mandela Metropolitan University</span> <span class="joblocation jobcity" id="1033793356SCIT1"> </span> <span class="joblocation jobstate" id="1033793356SSTA1"> </span> <span class="joblocation jobstate" id="1033793356SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1033793356FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033793356_2_688245597" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1033793356GRYR2"> 1996</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1033793356DGRE2" itemprop="name"> Matriculation Certificate</span> <span class="programline" id="1033793356STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1033793356SCHO2" itemprop="name"> Collegiate Girls High School</span> <span class="joblocation jobcity" id="1033793356SCIT2"> </span> <span class="joblocation jobstate" id="1033793356SSTA2"> </span> <span class="joblocation jobstate" id="1033793356SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1033793356FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033793356_3_688245598" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1033793356GRYR3"> 07 / 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1033793356DGRE3" itemprop="name"> MCSE</span> <span> : </span> <span class="programline" id="1033793356STUY3"> Communication</span> </span> <span class="paddedline"> <span class="field" id="1033793356FRFM3"> Communication</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033793356_4_688245599" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1033793356GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1033793356DGRE4" itemprop="name"> Microsoft · License: F372-7058 MCSA: Office 365 - 07 / 2015 - 07/2018 Microsoft · License: 10013480</span> <span class="programline" id="1033793356STUY4"> </span> </span> <span class="paddedline"> <span class="field" id="1033793356FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1033793358" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1033793358"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033793358_1_688245601" style="padding-top:0px;"> <div class="field singlecolumn" id="1033793358FRFM1"> go live, Architect, audio, Cisco, Citrix, Consultant, content and developing, content, delivery, designing, Engineer, focus, Hub, Innovation, Office, migration, Enterprise, Network, Quality, real-time, Risk Assessment, sales, strategy, video</div> </div> </div> <div class="section" id="SECTION_ADDI1033793359" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1033793359"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033793359_1_688245602" style="padding-top:0px;"> <div class="field singlecolumn" id="1033793359FRFM1"> <ul> <li> MCITP: Lync Server Administrator 2010 - 05 / 2013 Microsoft · License: 10013480</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Highlights Employee relations Performance management strategies Excellent interpersonal and coaching skills Course Prep for SHRM-SCP (May 2017) Employee handbook development Event management Manager coaching and training Employee relations Hiring and retention Experience Consultant Aug 2015 to Current Company Name － City , State Create professional business presentations. Contacted new and existing customers to discuss how specific services could meet their needs. Developed innovative business plans and sales strategies for customers.  Rese arched economic processing factors to determine the best process and sales strategies. Coordinated and managed major proposal processes from initiation to implementation. responses. Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. Analyzed client requirements, created a business plan and drove strategy development. Planned and negotiated media buys, including TV, radio, print and digital. Director Apr 2012 to Aug 2014 Company Name － City , State Carefully selected, developed and retained qualified staff, as well as trained [number] new staff annually. Created annual goals, objectives and budget and made recommendations to reduce costs. Assisted in the design and execution of programs that contributed to a [%] growth of the organization in the [year] fiscal year. Administered, directed and coordinated the activities of the agency. Served as liaison between management, clinical staff and the community. Expertly planned, coordinated, organized and directed all operations of the agency. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Organized and led weekly personnel meetings with [number] team members. Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. Created and implemented the exit and interview program process. Advised top management on appropriate employee corrective actions. Ran the bi-weekly payroll process. Director Jul 2009 to Current Company Name － City , State Created and implemented the exit and interview program process. Created and modified job descriptions within all departments. Facilitated monthly meetings to develop strategies that would positively influence workplace relationships. Maximized company revenue by [Action taken] . Identified key growth opportunities for the business through [Action taken] . Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses by improving resource allocation. Represented the agency to government, funding and field sources at meetings and conferences. Addressed program and policy issues, developed best practices and improved service delivery. Created executive analysis reports highlighting business issues, potential risks and profit opportunities. Negotiated and reviewed business contracts and financial models with profitability and financial success in mind. Reviewed federal and state laws to confirm and enforce company compliance. Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. Human Resource Manager Jun 2007 to Sep 2009 Company Name － City , State Increased the employee base by [Number] % to meet changing staffing needs. Implemented an innovative employee incentive program, which resulted in a [Number] % increase in staff productivity. Recruited and interviewed [Number] applicants per [Time period] . Answered employee questions regarding [Topic] and [Topic] and resolved any issues. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Identified staff vacancies and recruited, interviewed and selected applicants. Directed personnel, training and labor relations activities. Human Resource Assistant Jun 2003 to Sep 2007 Company Name － City , State Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool. Accurately processed data, validation and transmission for weekly, semi-monthly and sale payrolls. Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings. Education Management Holmes Community College － City , State Master of Science , Counseling Education and Education Psychology Psychology Mississippi State University Counseling Education and Education Psychology Psychology Bachelor of Science , Business Administration College of Business and Professional Studies, Mississippi University for Women Business Administration Skills Revamped the orientation process for all new hires, which was implemented company-wide. Successfully decreased staff turnover by [Number] % in [Number] months.  P rovided assistance in resume building, training, and career path development.   Reduced employee turnover by 10%.  Created [Number] -week virtual training sessions for a [Program type] certification program. Qualifications

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME885905713" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_885905713_1_580262293" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="885905713FNAM1"> </span> <span> </span> <span class="field" id="885905713LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM885905719" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT885905717" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT885905717"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885905717_1_580262301" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="885905717SKC11"> <ul> <li class=""> <span class=""> Employee relations </span> <br/> </li> <li class=""> Performance management strategies</li> <li class=""> <span class=""> Excellent interpersonal and coaching skills</span> </li> <li class=""> <span class=""> Course Prep for SHRM-SCP (May 2017)</span> </li> </ul> </td> <td class="field twocol_2" id="885905717SKC21"> <ul> <li class=""> Employee handbook development</li> <li class=""> Event management</li> <li class=""> Manager coaching and training</li> <li class=""> Employee relations</li> <li class=""> Hiring and retention</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR885905715" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR885905715"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885905715_1_580278835" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885905715JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="885905715JSTD1"> Aug 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="885905715EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885905715COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885905715JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905715JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="885905715JDES1" itemprop="description"> <span class=""> Create professional business presentations. <span class=""> Contacted new and existing customers to discuss how specific services could meet their needs. </span> </span> <span class=""> Developed innovative business plans and sales strategies for customers.  Rese<span class=""> <span class=""> arched economic processing factors to determine the best process and sales strategies. </span> <span class=""> Coordinated and managed major proposal processes from initiation to implementation. </span> responses. <span class=""> Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. </span> <span class=""> Analyzed client requirements, created a business plan and drove strategy development. </span> </span> <span class=""> Planned and negotiated media buys, including TV, radio, print and digital. </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905715_2_580262296" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885905715JTIT2"> Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="885905715JSTD2"> Apr 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="885905715EDDT2"> Aug 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885905715COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885905715JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905715JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="885905715JDES2" itemprop="description"> <span class=""> Carefully selected, developed and retained qualified staff, as well as trained <font color="#0000FF"> [number]</font> new staff annually. </span> <span class=""> Created annual goals, objectives and budget and made recommendations to reduce costs. </span> <span class=""> Assisted in the design and execution of programs that contributed to a <font color="#0000FF"> [%]</font> growth of the organization in the <font color="#0000FF"> [year]</font> fiscal year. </span> <span class=""> Administered, directed and coordinated the activities of the agency. </span> <span class=""> Served as liaison between management, clinical staff and the community. </span> <span class=""> Expertly planned, coordinated, organized and directed all operations of the agency. </span> <span class=""> Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. </span> <span class=""> Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. </span> <span class=""> Organized and led weekly personnel meetings with <font color="#0000FF"> [number]</font> team members. </span> <span class=""> Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses. </span> <span class=""> Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. </span> <span class=""> Created and implemented the exit and interview program process. </span> <span class=""> Advised top management on appropriate employee corrective actions. <span class=""> Ran the bi-weekly payroll process. </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905715_3_580262295" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885905715JTIT3"> Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="885905715JSTD3"> Jul 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="885905715EDDT3"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885905715COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885905715JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905715JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="885905715JDES3" itemprop="description"> <span class=""> Created and implemented the exit and interview program process. </span> <span class=""> <span class=""> Created and modified job descriptions within all departments. </span> <span class=""> Facilitated monthly meetings to develop strategies that would positively influence workplace relationships. </span> Maximized company revenue by <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Action taken]</font> . </span> <span class=""> Identified key growth opportunities for the business through <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Action taken]</font> . </span> <span class=""> Managed the day-to-day tactical and long-term strategic activities within the business. </span> <span class=""> Reduced and controlled expenses by improving resource allocation. </span> <span class=""> Represented the agency to government, funding and field sources at meetings and conferences. <span class=""> Addressed program and policy issues, developed best practices and improved service delivery. </span> </span> <span class=""> Created executive analysis reports highlighting business issues, potential risks and profit opportunities. </span> <span class=""> Negotiated and reviewed business contracts and financial models with profitability and financial success in mind. </span> <span class=""> Reviewed federal and state laws to confirm and enforce company compliance. </span> <span class=""> Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905715_4_580262297" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885905715JTIT4"> Human Resource Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="885905715JSTD4"> Jun 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="885905715EDDT4"> Sep 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885905715COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885905715JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905715JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="885905715JDES4" itemprop="description"> <span class=""> Increased the employee base by <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> % to meet changing staffing needs. </span> <span class=""> Implemented an innovative employee incentive program, which resulted in a <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> % increase in staff productivity. </span> <span class=""> Recruited and interviewed <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> applicants per <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Time period]</font> . </span> <span class=""> Answered employee questions regarding <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Topic]</font> and <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Topic]</font> and resolved any issues. </span> <span class=""> Advised managers on organizational policy matters and recommend needed changes. <span class=""> Conducted new employee orientation to foster positive attitude toward organizational objectives. <span class=""> Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. </span> </span> </span> <span class=""> Identified staff vacancies and recruited, interviewed and selected applicants. </span> <span class=""> Directed personnel, training and labor relations activities. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905715_5_580262298" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885905715JTIT5"> Human Resource Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="885905715JSTD5"> Jun 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="885905715EDDT5"> Sep 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885905715COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885905715JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905715JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="885905715JDES5" itemprop="description"> <span class=""> Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. </span> <span class=""> Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool. </span> <span class=""> Accurately processed data, validation and transmission for weekly, semi-monthly and sale payrolls.<span class=""> Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings. </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC885905716" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC885905716"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885905716_1_580378091" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="885905716DGRE1" itemprop="name"> </span> <span class="programline" id="885905716STUY1"> Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="885905716SCHO1" itemprop="name"> Holmes Community College</span> <span> － </span> <span class="joblocation jobcity" id="885905716SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="885905716SSTA1"> State</span> <span class="joblocation jobstate" id="885905716SCNT1"> </span> </span> <span class="field" id="885905716FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905716_2_580262299" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="885905716DGRE2" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="885905716STUY2"> Counseling Education and Education Psychology Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="885905716SCHO2" itemprop="name"> Mississippi State University</span> <span class="joblocation jobcity" id="885905716SCIT2"> </span> <span class="joblocation jobstate" id="885905716SSTA2"> </span> <span class="joblocation jobstate" id="885905716SCNT2"> </span> </span> <span class="field" id="885905716FRFM2"> Counseling Education and Education Psychology Psychology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_885905716_3_580262300" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="885905716DGRE3" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="885905716STUY3"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="885905716SCHO3" itemprop="name"> College of Business and Professional Studies, Mississippi University for Women</span> <span class="joblocation jobcity" id="885905716SCIT3"> </span> <span class="joblocation jobstate" id="885905716SSTA3"> </span> <span class="joblocation jobstate" id="885905716SCNT3"> </span> </span> <span class="field" id="885905716FRFM3"> Business Administration</span> </div> </div> </div> <div class="section" id="SECTION_ACCM885906213" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM885906213"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885906213_1_580269484" style="padding-top:0px;"> <div class="field singlecolumn" id="885906213FRFM1"> <span class=""> Revamped the orientation process for all new hires, which was implemented company-wide.</span> <span class=""> Successfully decreased staff turnover by <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> % in <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Number]</font> months.</span>  P<span class=""> rovided assistance in resume building, training, and career path development.  </span> Reduced employee turnover by 10%. <span class=""> Created <font color="#0000FF"> [Number]</font> -week virtual training sessions for a <font color="#0000FF"> [Program type]</font> certification program. </span> </div> </div> </div> <div class="section" id="SECTION_SKLL885905718" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL885905718"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885905718_1_580371443" style="padding-top:0px;"> <div class="field singlecolumn" id="885905718FRFM1"> <span class=""> </span> <div> <br/> </div> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Experience 07/2011 - Current Company Name － City , State Consultant Developed new business for PARS in the governmental retirement plan marketplace while building long-term relationships with school district superintendents and chief business officials. Exceeded revenue and gross profit goals at IKON as a Major Account Executive, selling over $1 million annually to the University of Vermont. Executed the highest level of customer interaction specializing in strategic relationship building & solution selling. MANAGEMENT / As part of the Management team at PARS, assisted in the development of company marketing strategies and future products including national expansion. As the only Major Account Executive and most experienced sales rep on the local IKON team, I coached and developed incoming sales reps and lead our six person sales team. Engaged in leadership opportunities for the region including the Six Sigma program, the Business Development Manager apprenticeship, and facilitating Developed new client relationships through face-to-face meetings, conference attendance, telephone calls, and other necessary methods. Management of the implementation of new plans ensuring that the consulting and administration staff have sufficient information to successfully implement the new plans. This process includes oversight and review of analysis, marketing materials, presentations, communication material, plan documentation and plan funding. Consulted with clients to design appropriate and successful retirement plans based on the needs of the client and developed clear plan summary language that communicates the agreed upon plan to the client and PARS staff. Made presentations to school boards and community college boards to help clearly communicate the benefits of approving moving forward with the PARS program. Maintained ongoing client relationships to ensure the highest quality of service and determine current and future needs. Collaborated with marketing staff to provide suggestions and help create updated PARS marketing materials. Worked closely with senior management to assist in the development of the overall company-wide and focused marketing strategy based on current economic, legislative and demographic developments of the target market and governmental retirement plan field. 01/2007 - 12/2009 Company Name － City , State Major Account Executive Dedicated to selected major accounts with the responsibility to increase market share. Proactively developed new customer contacts, reviewed leads, participated in customers' business communication planning, and successfully worked with or lead diverse teams to formulate account strategy. Arranged for business analyses of customer's business communication requirements and developed benchmark demonstrations, proposals and value propositions that exceeded customers' requirements resulting in the development of new customers and retention of existing accounts by applying a consultative approach to Fortune 1000 contacts/customers. Organized and implemented post-sale delivery and implementation of IKON solutions at customer locations. Acted as primary point of contact for all sales paperwork. Scheduled, coordinated, and conducted equipment demonstrations. Maintained working knowledge of applications and features of all lines and models of equipment and products sold. Promoted products and represented company at off-site customer meetings and trade shows. Demonstrated leadership with Business Development Manager apprenticeship and Mentorship program. 10/2005 - 12/2013 Company Name － City , State Chief Financial Officer/Owner Implemented strategic business objectives to grow startup to a profitable business. Directed and advised Project Managers on all proposals and contracts including those regarding strategic relationships. Designed and implemented an annual budget process that supported a 5-year business plan. Responsibilities included all aspects of financial reporting and accounting, human resources & payroll, taxes, cash management, banking relations, accounts payable, accounts receivable & billing, risk management & insurance. Exceeded financial objectives by maximizing profits through achievements in finance management, cost reductions, and productivity/efficiency improvements. Collaborated with managers to hire an effective staff and developed outside partnerships consisting of designers, photographers, engineers, and legal counsel. Continued on next page. 02/2004 - 01/2007 Company Name － City , State Account Executive Established and maintained relationships with prospective customers to improve document management. Analyzed and evaluated existing document process. Developed, presented, and implemented customized integrated solutions in a list managed territory. Prepared and presented sales proposals to current and prospective customers. Scheduled, coordinated, and conducted equipment demonstrations. Maintained territory database and prepared various internal paperwork. Maintained working knowledge of applications and features of all lines and models of equipment and products sold. Understood various equipment acquisitions methods with emphasis on leasing. Trained customers on use of equipment for their specific applications. 05/2001 - 12/2003 Company Name － City , State Analyst Developed financial models to determine cost and benefit to the agency of implementing tax-qualified pension plans · Presented results of analyses to agency's board and key decision makers · Advised clients with regards to the analysis, design, implementation, and administration of government pension plans · Maintained direct contact with the client to establish excellent communication during the marketing and implementation process · Acted as project manager for special consulting projects involving actuarial reporting requirements, pension program evaluation, and plan funding requirements · Worked closely with Pacific Life Insurance Company to obtain annuity rates and premiums · Responsible for supervising activities of other pension analysts to ensure seamless implementation of programs. Education March 2001 UNIVERSITY OF CALIFORNIA, LOS ANGELES Bachelor of Arts : International Economics Italian International Economics Italian Coursework includes: Microeconomics, Macroeconomics, Industrial Organization, International Trade Theory, International Finance, Statistics, Accounting, Italian Language & Literature, and two independent research projects. Certifications Certified Employee Benefit Specialist (CEBS) designation through the Wharton School of Business California Life Agent License Languages Fluent in spoken and written Spanish Skills Accounting, accounts payable, accounts receivable, acquisitions, approach, agency, banking, benefits, billing, budget, business communication, Business Development, business plan, cash management, excellent communication, consulting, contracts, client, clients, database, delivery, document management, documentation, senior management, features, Finance, financial, financial reporting, government, gross profit, human resources, Insurance, Italian, leadership, legal, marketing strategies, marketing strategy, marketing, market, marketing materials, meetings, next, page, payroll, presentations, program evaluation, proposals, quality, relationship building, reporting, research, risk management, selling, sales, Six Sigma, Spanish, Statistics, strategy, strategic, supervising, tax, taxes, telephone, trade shows, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME839801545" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_839801545_1_547547271" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="839801545FNAM1"> </span> <span> </span> <span class="field" id="839801545LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM839801558" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT839801559" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM839835548" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR839801547" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR839801547"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839801547_1_547547273" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839801547JSTD1"> 07/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="839801547EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839801547COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="839801547JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839801547JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839801547JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="839801547JDES1" itemprop="description"> <ul> <li> Developed new business for PARS in the governmental retirement plan marketplace while building long-term relationships with school district superintendents and chief business officials.</li> <li> Exceeded revenue and gross profit goals at IKON as a Major Account Executive, selling over $1 million annually to the University of Vermont.</li> <li> Executed the highest level of customer interaction specializing in strategic relationship building &amp; solution selling.</li> <li> MANAGEMENT / As part of the Management team at PARS, assisted in the development of company marketing strategies and future products including national expansion.</li> <li> As the only Major Account Executive and most experienced sales rep on the local IKON team, I coached and developed incoming sales reps and lead our six person sales team.</li> <li> Engaged in leadership opportunities for the region including the Six Sigma program, the Business Development Manager apprenticeship, and facilitating Developed new client relationships through face-to-face meetings, conference attendance, telephone calls, and other necessary methods.</li> <li> Management of the implementation of new plans ensuring that the consulting and administration staff have sufficient information to successfully implement the new plans.</li> <li> This process includes oversight and review of analysis, marketing materials, presentations, communication material, plan documentation and plan funding.</li> <li> Consulted with clients to design appropriate and successful retirement plans based on the needs of the client and developed clear plan summary language that communicates the agreed upon plan to the client and PARS staff.</li> <li> Made presentations to school boards and community college boards to help clearly communicate the benefits of approving moving forward with the PARS program.</li> <li> Maintained ongoing client relationships to ensure the highest quality of service and determine current and future needs.</li> <li> Collaborated with marketing staff to provide suggestions and help create updated PARS marketing materials.</li> <li> Worked closely with senior management to assist in the development of the overall company-wide and focused marketing strategy based on current economic, legislative and demographic developments of the target market and governmental retirement plan field.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839801547_2_547547276" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839801547JSTD2"> 01/2007</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="839801547EDDT2"> 12/2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839801547COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="839801547JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839801547JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839801547JTIT2"> Major Account Executive</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="839801547JDES2" itemprop="description"> <ul> <li> Dedicated to selected major accounts with the responsibility to increase market share.</li> <li> Proactively developed new customer contacts, reviewed leads, participated in customers' business communication planning, and successfully worked with or lead diverse teams to formulate account strategy.</li> <li> Arranged for business analyses of customer's business communication requirements and developed benchmark demonstrations, proposals and value propositions that exceeded customers' requirements resulting in the development of new customers and retention of existing accounts by applying a consultative approach to Fortune 1000 contacts/customers.</li> <li> Organized and implemented post-sale delivery and implementation of IKON solutions at customer locations.</li> <li> Acted as primary point of contact for all sales paperwork.</li> <li> Scheduled, coordinated, and conducted equipment demonstrations.</li> <li> Maintained working knowledge of applications and features of all lines and models of equipment and products sold.</li> <li> Promoted products and represented company at off-site customer meetings and trade shows.</li> <li> Demonstrated leadership with Business Development Manager apprenticeship and Mentorship program.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839801547_3_547547274" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839801547JSTD3"> 10/2005</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="839801547EDDT3"> 12/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839801547COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="839801547JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839801547JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839801547JTIT3"> Chief Financial Officer/Owner</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="839801547JDES3" itemprop="description"> <ul> <li> Implemented strategic business objectives to grow startup to a profitable business.</li> <li> Directed and advised Project Managers on all proposals and contracts including those regarding strategic relationships.</li> <li> Designed and implemented an annual budget process that supported a 5-year business plan.</li> <li> Responsibilities included all aspects of financial reporting and accounting, human resources &amp; payroll, taxes, cash management, banking relations, accounts payable, accounts receivable &amp; billing, risk management &amp; insurance.</li> <li> Exceeded financial objectives by maximizing profits through achievements in finance management, cost reductions, and productivity/efficiency improvements.</li> <li> Collaborated with managers to hire an effective staff and developed outside partnerships consisting of designers, photographers, engineers, and legal counsel.</li> <li> Continued on next page.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839801547_4_547547278" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839801547JSTD4"> 02/2004</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="839801547EDDT4"> 01/2007</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839801547COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="839801547JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839801547JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839801547JTIT4"> Account Executive</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="839801547JDES4" itemprop="description"> <ul> <li> Established and maintained relationships with prospective customers to improve document management.</li> <li> Analyzed and evaluated existing document process.</li> <li> Developed, presented, and implemented customized integrated solutions in a list managed territory.</li> <li> Prepared and presented sales proposals to current and prospective customers.</li> <li> Scheduled, coordinated, and conducted equipment demonstrations.</li> <li> Maintained territory database and prepared various internal paperwork.</li> <li> Maintained working knowledge of applications and features of all lines and models of equipment and products sold.</li> <li> Understood various equipment acquisitions methods with emphasis on leasing.</li> <li> Trained customers on use of equipment for their specific applications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839801547_5_547547281" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839801547JSTD5"> 05/2001</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="839801547EDDT5"> 12/2003</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839801547COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="839801547JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="839801547JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="839801547JTIT5"> Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="839801547JDES5" itemprop="description"> <ul> <li> Developed financial models to determine cost and benefit to the agency of implementing tax-qualified pension plans · Presented results of analyses to agency's board and key decision makers · Advised clients with regards to the analysis, design, implementation, and administration of government pension plans · Maintained direct contact with the client to establish excellent communication during the marketing and implementation process · Acted as project manager for special consulting projects involving actuarial reporting requirements, pension program evaluation, and plan funding requirements · Worked closely with Pacific Life Insurance Company to obtain annuity rates and premiums · Responsible for supervising activities of other pension analysts to ensure seamless implementation of programs.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC839801554" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC839801554"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839801554_1_547547284" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="839801554GRYR1"> March 2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="839801554SCHO1" itemprop="name"> UNIVERSITY OF CALIFORNIA, LOS ANGELES</span> <span class="joblocation jobcity" id="839801554SCIT1"> </span> <span class="joblocation jobstate" id="839801554SSTA1"> </span> <span class="joblocation jobstate" id="839801554SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="839801554DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="839801554STUY1"> International Economics Italian</span> </span> <span class="paddedline"> <span class="field" id="839801554FRFM1"> International Economics Italian</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839801554_2_547547285" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="839801554GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="839801554DGRE2" itemprop="name"> Coursework includes: Microeconomics, Macroeconomics, Industrial Organization, International Trade Theory, International Finance, Statistics, Accounting, Italian Language &amp; Literature, and two independent research projects.</span> <span class="programline" id="839801554STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="839801554FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT839801555" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT839801555"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839801555_1_547547287" style=" padding-top:0px; "> <div class="field singlecolumn" id="839801555FRFM1"> Certified Employee Benefit Specialist (CEBS) designation through the Wharton School of Business California Life Agent License</div> </div> </div> <div class="section" id="SECTION_LANG839801556" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG839801556"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839801556_1_547547288" style=" padding-top:0px; "> <div class="field singlecolumn" id="839801556FRFM1"> Fluent in spoken and written Spanish</div> </div> </div> <div class="section" id="SECTION_SKLL839801557" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL839801557"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839801557_1_547547289" style=" padding-top:0px; "> <div class="field singlecolumn" id="839801557FRFM1"> Accounting, accounts payable, accounts receivable, acquisitions, approach, agency, banking, benefits, billing, budget, business communication, Business Development, business plan, cash management, excellent communication, consulting, contracts, client, clients, database, delivery, document management, documentation, senior management, features, Finance, financial, financial reporting, government, gross profit, human resources, Insurance, Italian, leadership, legal, marketing strategies, marketing strategy, marketing, market, marketing materials, meetings, next, page, payroll, presentations, program evaluation, proposals, quality, relationship building, reporting, research, risk management, selling, sales, Six Sigma, Spanish, Statistics, strategy, strategic, supervising, tax, taxes, telephone, trade shows, written</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Military veteran and PhD with a breadth of professional experience. Proven expertise in long- and short-term projects with tight deadlines and changing requirements. Highlights *Analytical problem solving * Superb writer and editor *Articulate presentation skills * Research / Analysis *Data collection and analysis * Effective team leader Consulting, Research, Analysis, Qualitative Analysis, Quantitative Analysis, Social Media, Project Management, Media Analysis, Editor, Copy Editing, Data Entry, Drafting, Editorial, Fundraising, Government, Law Enforcement, Personnel Management, Networking, Security, SOP, Public Speaking, Leadership, Policy Analysis Accomplishments Part of Marine Security Guard contingent for Sec State Colin Powell in Tashkent, Uzbekistan (Dec. 2001). Honor graduate, South Dakota Law Enforcement Training 911 Dispatcher class (December 2006). Publication - CASS 2009: "Voices: Postgraduate Perspectives on Interdisciplinarity". Experience Consultant Awareness Building and Donor Relations Uganda Community Farm - Eastern Uganda Pro bono consultancy services for Uganda Community Farm, a "self-help African action on extreme poverty" Advise UCF founder on public relations and media relations campaigns Orchestrate strategies to raise UCF's social media footprint and fundraising profile Helped plan and successfully implement UCF's initial fundraising campaign - resulting in seed money to open a demonstration plot for regional farmers and raising UCF's profile enough to garner a partnership with Edinburgh Global Partnerships. Project Editor PRIME Research UK - Oxford Primary contact and editor for GE Renewable Energy news project Editorial services for client media and news briefs, focusing on commercial and finance projects Research news stories of interest to the client, write concise and relevant abstracts for story groupings, upload data, and build newsletters to high standard with tight deadlines. Designed and implemented a set of research procedures to provide fast, accurate ad-hoc reports to keep clients aware of changing reporting trends in online media. Associate Lecturer/PhD Candidate Company Name Research student with a topical expertise in security policy, peace building and identity construction in failed states, specifically Afghanistan, with an eye toward understanding the role of historical interactions to contemporary foreign policy and security debates. Historical and contemporary documentary research/ analysis. Plan, organize and deliver undergraduate lectures and seminars. Attend and present papers to seminars, conferences and workshops. Marine Security Guard. Company Name Top Secret Security Clearance [Expired] Provided internal security for personnel, property and classified materials at United States Embassies overseas. Vigilance regarding potential regional threats as regards extremism, terrorism, governmental instability, unrest and etc. Successfully organized and hosted two annual Marine Corps Balls, each with a budget of $40,000+ with diplomatic, government, and business involvement. Responsible for managing Marine Welfare and Recreation fund: organize and oversee diplomatic and community functions. Prior to acceptance into Marine Security Guard program, served in 0331 MOS (Infantry - Machinegunner) at Guantanamo Bay, Cuba. Education Ph.D : International Relations Oxford Brookes University International Relations 2012 PhD International Relations in progress - Final Drafting phase *Awarded John Henry Brookes fees-based scholarship December 2016 Master of Arts : International Studies Oxford Brookes University GPA: Dissertation: Deconstructive Analyses of the Failed State Discourse in its Historical Bases and Contemporary Form(s) and Implications for International Security: the Case of Afghanistan Dissertation: Deconstructive Analyses of the Failed State Discourse in its Historical Bases and Contemporary Form(s) and Implications for International Security: the Case of Afghanistan International Studies M.A : International Studies (Security focus) GPA: Top 5% of class, graduating with distinction honors *Dissertation title: Toward a Genealogy of the 'Failed State' Discourse International Studies (Security focus) Top 5% of class, graduating with distinction honors *Dissertation title: Toward a Genealogy of the 'Failed State' Discourse Bachelor of Science : Political Science & Global Studies South Dakota State University － City , State , United States Political Science & Global Studies B.S : Political Science and Global Studies Cultural Geography Political Science and Global Studies Cultural Geography Advanced coursework in Cultural Geography, International Relations and Organizations. GPA: Scholarship - Dr. John Henrickson Award - Awarded twice for academic achievement in field of Political Science: 2005 - 2007. *Graduated with Cum Laude honors. Scholarship - Dr. John Henrickson Award - Awarded twice for academic achievement in field of Political Science: 2005 - 2007. *Graduated with Cum Laude honors. Publications Szarkowski, S. "Dominant Voice, Dominant Silence: Foucault's Governmentality and the US-Pakistan Relationship" published in CASS 2009 Conference Proceedings: "Voices: Postgraduate Perspectives on Interdisciplinarity". Presented at and published by the University of Aberdeen 2009 Szarkowski, S. "On the Need for Critical Reflexivity, Or: A One-Eyed King in the Land of the Blind" Paper Presented at CASS 2011, University of Aberdeen 2011 Szarkowski, S. "Historical Legacies, Identity Constructions, and Security Policy for Failed States: the Afghanistan Case" Paper presented to the International Studies Association, San Franciso 2013 Skills ad, Articulate, budget, concise, conferences, Consulting, Copy Editing, client, clients, Data collection, Data Entry, Drafting, Editor, Editorial, fast, finance, Fundraising, Government, Law Enforcement, Leadership, team leader, managing, materials, media relations, money, MOS, Networking, newsletters, personnel, Personnel Management, Policy Analysis, presentation skills, PRIME, problem solving, progress, Project Management, public relations, Public Speaking, Quantitative Analysis, reporting, Research, Security Clearance, seminars, SOP, stories, workshops, writer

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME823353473" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_823353473_1_535788156" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="823353473FNAM1"> </span> <span> </span> <span class="field" id="823353473LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM823353478" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM823353478"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353478_1_535788170" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="823353478FRFM1"> Military veteran and PhD with a breadth of professional experience. Proven expertise in long- and short-term projects with tight deadlines and changing requirements.</div> </div> </div> <div class="section" id="SECTION_HILT823353480" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT823353480"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353480_1_535788172" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="823353480SKC11"> *Analytical problem solving * Superb writer and editor *Articulate presentation skills * Research / Analysis *Data collection and analysis * Effective team leader Consulting, Research, Analysis, Qualitative Analysis, Quantitative Analysis, Social Media, Project Management, Media Analysis, Editor, Copy Editing, Data Entry, Drafting, Editorial, Fundraising, Government, Law Enforcement, Personnel Management, Networking, Security, SOP, Public Speaking, Leadership, Policy Analysis</td> <td class="field twocol_2" id="823353480SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM823353476" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM823353476"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353476_1_535788162" style="padding-top:0px;"> <div class="field singlecolumn" id="823353476FRFM1"> <ul> <li> Part of Marine Security Guard contingent for Sec State Colin Powell in Tashkent, Uzbekistan (Dec.</li> <li> 2001).</li> <li> Honor graduate, South Dakota Law Enforcement Training 911 Dispatcher class (December 2006).</li> <li> Publication - CASS 2009: "Voices: Postgraduate Perspectives on Interdisciplinarity".</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR823353475" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR823353475"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353475_1_535788158" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823353475JTIT1"> Consultant</span> </span> <span class="paddedline"> <span class="jobline" id="823353475JDES1" itemprop="description"> <ul> <li> Awareness Building and Donor Relations Uganda Community Farm - Eastern Uganda Pro bono consultancy services for Uganda Community Farm, a "self-help African action on extreme poverty" Advise UCF founder on public relations and media relations campaigns Orchestrate strategies to raise UCF's social media footprint and fundraising profile Helped plan and successfully implement UCF's initial fundraising campaign - resulting in seed money to open a demonstration plot for regional farmers and raising UCF's profile enough to garner a partnership with Edinburgh Global Partnerships.</li> <li> Project Editor PRIME Research UK - Oxford Primary contact and editor for GE Renewable Energy news project Editorial services for client media and news briefs, focusing on commercial and finance projects Research news stories of interest to the client, write concise and relevant abstracts for story groupings, upload data, and build newsletters to high standard with tight deadlines.</li> <li> Designed and implemented a set of research procedures to provide fast, accurate ad-hoc reports to keep clients aware of changing reporting trends in online media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353475_2_535788159" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823353475JTIT2"> Associate Lecturer/PhD Candidate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823353475COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="823353475JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="823353475JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="823353475JDES2" itemprop="description"> <ul> <li> Research student with a topical expertise in security policy, peace building and identity construction in failed states, specifically Afghanistan, with an eye toward understanding the role of historical interactions to contemporary foreign policy and security debates.</li> <li> Historical and contemporary documentary research/ analysis.</li> <li> Plan, organize and deliver undergraduate lectures and seminars.</li> <li> Attend and present papers to seminars, conferences and workshops.</li> <li> Marine Security Guard.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353475_3_535788160" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823353475COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="823353475JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="823353475JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="823353475JDES3" itemprop="description"> <ul> <li> Top Secret Security Clearance [Expired] Provided internal security for personnel, property and classified materials at United States Embassies overseas.</li> <li> Vigilance regarding potential regional threats as regards extremism, terrorism, governmental instability, unrest and etc.</li> <li> Successfully organized and hosted two annual Marine Corps Balls, each with a budget of $40,000+ with diplomatic, government, and business involvement.</li> <li> Responsible for managing Marine Welfare and Recreation fund: organize and oversee diplomatic and community functions.</li> <li> Prior to acceptance into Marine Security Guard program, served in 0331 MOS (Infantry - Machinegunner) at Guantanamo Bay, Cuba.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC823353477" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC823353477"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353477_1_535788163" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE1" itemprop="name"> Ph.D</span> <span> : </span> <span class="programline" id="823353477STUY1"> International Relations</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="823353477SCHO1" itemprop="name"> Oxford Brookes University</span> <span class="joblocation jobcity" id="823353477SCIT1"> </span> <span class="joblocation jobstate" id="823353477SSTA1"> </span> <span class="joblocation jobstate" id="823353477SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM1"> International Relations</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_2_535788164" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR2"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE2" itemprop="name"> PhD</span> <span class="programline" id="823353477STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM2"> International Relations in progress - Final Drafting phase *Awarded John Henry Brookes fees-based scholarship</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_3_535788165" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR3"> December 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE3" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="823353477STUY3"> International Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="823353477SCHO3" itemprop="name"> Oxford Brookes University</span> <span class="joblocation jobcity" id="823353477SCIT3"> </span> <span class="joblocation jobstate" id="823353477SSTA3"> </span> <span class="joblocation jobstate" id="823353477SCNT3"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="823353477GRPA3"> Dissertation: Deconstructive Analyses of the Failed State Discourse in its Historical Bases and Contemporary Form(s) and Implications for International Security: the Case of Afghanistan</span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM3"> Dissertation: Deconstructive Analyses of the Failed State Discourse in its Historical Bases and Contemporary Form(s) and Implications for International Security: the Case of Afghanistan International Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_4_535788166" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE4" itemprop="name"> M.A</span> <span> : </span> <span class="programline" id="823353477STUY4"> International Studies (Security focus)</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="823353477GRPA4"> Top 5% of class, graduating with distinction honors *Dissertation title: Toward a Genealogy of the 'Failed State' Discourse</span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM4"> International Studies (Security focus) Top 5% of class, graduating with distinction honors *Dissertation title: Toward a Genealogy of the 'Failed State' Discourse</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_5_535788167" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR5"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE5" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="823353477STUY5"> Political Science &amp; Global Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="823353477SCHO5" itemprop="name"> South Dakota State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="823353477SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="823353477SSTA5"> State</span> <span> , </span> <span class="joblocation jobstate" id="823353477SCNT5"> United States</span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM5"> Political Science &amp; Global Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_6_535788168" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR6"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE6" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="823353477STUY6"> Political Science and Global Studies Cultural Geography</span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM6"> Political Science and Global Studies Cultural Geography</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823353477_7_535788169" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="823353477GRYR7"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823353477DGRE7" itemprop="name"> Advanced coursework in Cultural Geography, International Relations and Organizations.</span> <span class="programline" id="823353477STUY7"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="823353477GRPA7"> Scholarship - Dr. John Henrickson Award - Awarded twice for academic achievement in field of Political Science: 2005 - 2007. *Graduated with Cum Laude honors.</span> </span> <span class="paddedline"> <span class="field" id="823353477FRFM7"> Scholarship - Dr. John Henrickson Award - Awarded twice for academic achievement in field of Political Science: 2005 - 2007. *Graduated with Cum Laude honors.</span> </span> </div> </div> </div> <div class="section" id="SECTION_PUBL823353479" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PUBL823353479"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353479_1_535788171" style="padding-top:0px;"> <div class="field singlecolumn" id="823353479FRFM1"> Szarkowski, S. "Dominant Voice, Dominant Silence: Foucault's Governmentality and the US-Pakistan Relationship" published in CASS 2009 Conference Proceedings: "Voices: Postgraduate Perspectives on Interdisciplinarity". Presented at and published by the University of Aberdeen 2009 Szarkowski, S. "On the Need for Critical Reflexivity, Or: A One-Eyed King in the Land of the Blind" Paper Presented at CASS 2011, University of Aberdeen 2011 Szarkowski, S. "Historical Legacies, Identity Constructions, and Security Policy for Failed States: the Afghanistan Case" Paper presented to the International Studies Association, San Franciso 2013</div> </div> </div> <div class="section" id="SECTION_SKLL823353481" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL823353481"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823353481_1_535788173" style="padding-top:0px;"> <div class="field singlecolumn" id="823353481FRFM1"> ad, Articulate, budget, concise, conferences, Consulting, Copy Editing, client, clients, Data collection, Data Entry, Drafting, Editor, Editorial, fast, finance, Fundraising, Government, Law Enforcement, Leadership, team leader, managing, materials, media relations, money, MOS, Networking, newsletters, personnel, Personnel Management, Policy Analysis, presentation skills, PRIME, problem solving, progress, Project Management, public relations, Public Speaking, Quantitative Analysis, reporting, Research, Security Clearance, seminars, SOP, stories, workshops, writer</div> </div> </div> </div>

CONSULTANT

CONSULTANT Qualifications I am a senior IT infrastructure specialist and have 7 years of OEM administration and 6 years of DBA administration. I have Masters in Computer Applications (MCA) and a seasoned technical specialist providing business infrastructure solutions, services and support, according to defined processes. With an overall experience spanning 12 years and having worked for Oracle for a period of 11 years, I have a tremendous track record in IT support area for multiple products and applications with a great level of consistency and excellence. My expertise includes, His expertise includes, Project Management Oracle Enterprise Manager Implementation Specialist *WebLogic Server Administration Incident Management Database administration *Oracle Cloud operations People Management ITIL Service Management Operations Management Change Management *AWS Process capability Technical support for 24X7 systems Technical Skills Skills Experience Total Years Last Used Operating System : Linux, HP-Unix, Solaris, Windows 9 12 2016 Work Experience July 2016 Company Name Consultant Collaborate with Clients, customers to ensure successful implementations which includes. Implement OEM 12c setup, Apply BP, Plugins, performance monitoring, notification set up. Install/upgrade/patch Oracle Database, performance tuning. Install/upgrade/patch Oracle WebLogic servers, deploy applications. December 2014 to June 2016 Company Name City Manager Managed a team for Enterprise manager cloud control(Cloudem12c) for Oracle Public Cloud that supports and facilitates end to end monitoring solutions for Oracle cloud services. Manage a global team for Cloudem administration (OEM 11g,12c) Create plans, work with team to execute the project plan in building new EM sites for Cloudem customers and administer them. Recruit, work with new team members to bring them on board in quick time Writing technical documents to help team members in executing new projects Provide technical guidance throughout the project life cycle Process development in a continual manner and provide trouble shooting assistance. February 2005 to November 2014 Principal systems Consultant Part of Oracle Public Cloud's Monitoring Solution team - CloudEM Operation's team. Monitoring included 20000 Database + double the number of Fusion Middleware targets + ZFS targets and making Enterprise Manager the source of truth for any monitoring and inventory storage solution in Oracle Public Cloud. The CLOUDEM Operations team supports multiple EM sites across all of the oracle fleet. This is an ever growing portfolio as Oracle is constantly adding new data centers. When a new site is added it is the job of our team to build out the new EM environments. Operations team provides the physically installed servers both exadata and exalogic and we go on to build out the Enterprise Manager site. This includes building grid and database, installing OMS & agents, configuring EM for SSL and SSO and working to set up TAS and SDI provisioning services. Each of our sites monitor SAAS (Software as a Service) and/or PAAS (Platform as a Service) environments. Projects varying from building new environments in different data centers, building disaster recovery environments, Oracle management server upgrades (new Releases), database upgrades applying critical bundle patches and updates, ensuring high availability for the customers Installation of Oracle software/databases Upgrade grid, database from 10g to 11203/11204 & 11g to 12c Apply database PSU patches, and one off patches to the environment for every possible database bugs Responsible for Tuning the Oracle Applications Database that run on the UNIX server to achieve optimal performance. Proficient Knowledge of RAC, Configuration Implemented building 20 different OEM sites in various Oracle Cloud Data Centers Deploy OMS, Upgrade OMS plugins, Applying BP on top of OMS infrastructure Implement backup and recovery procedures using RMAN for Oracle databases and test regularly in conjunction with Operations. Administer/upgrade/patch Oracle WebLogic servers. April 2004 to February 2005 Company Name Associate Consultant Installation of Oracle software on Linux boxes Creating tablespaces and database files based on the OFA model. Managing database security and creating and assigning appropriate roles and privileges as required by the application Administration of Oracle 10g Application Server. Performance tuning of using Explain Plan, SQL Trace, TKPROF, RDA, and STATSPACK. Applying Patches for backend Changes Monitoring Backup Schedules. Provided 24x7 on call production support Database Reorganizations to reduce fragmentations. Monitoring alert logs, trace files to check Database health and corruption. Education and Training MCA, Madurai Kamaraj University University of Madras - RKM Vivekananda College TRAININGS AND CERTIFICTAIONS Six Sigma Green Belt - certified ITIL V3 Foundation certified Oracle DBA 10g/11g Admin Workshop I and II (OCP) Oracle WebLogic Server/Application Server 11g Administration Oracle 10g/11g RAC DBA Training Exadata and Database Machine Administration Workshop PMP - Project Management Professional Training Pursuing AWS Solution Architect - Associate certification : BSc Math BSc Math Skills Architect, Backup, c, Change Management, Strong interpersonal skills, excellent communication, Computer Applications, Clients, Database Administration, DBA, databases, Database, disaster recovery, inventory, IT support, ITIL, Linux, People Management, Managing, Excel, MS Project, Windows, Middleware, Enterprise, Operating System, Operations Management, Oracle Applications, Oracle Application server, Oracle Enterprise Manager, Oracle, Oracle DBA, Oracle Database, organizational skills, People skills, Excellent presentation skills, Primavera, Process development, processes, Project Management, Quick, servers, Six Sigma, Solaris, SQL, SSL, Technical support, trouble shooting, troubleshooting, HP-Unix, UNIX, upgrades, Upgrade, Visio, WebLogic, Win runner

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME820622307" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_820622307_1_533861231" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="820622307FNAM1"> </span> <span> </span> <span class="field" id="820622307LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM820622320" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT820622318" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT820622318"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820622318_1_533861241" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="820622318SKC11"> <ul> <li> I am a senior IT infrastructure specialist and have 7 years of OEM administration and 6 years of DBA administration. I have Masters in Computer Applications (MCA) and a seasoned technical specialist providing business infrastructure solutions, services and support, according to defined processes. With an overall experience spanning 12 years and having worked for Oracle for a period of 11 years, I have a tremendous track record in IT support area for multiple products and applications with a great level of consistency and excellence. My expertise includes,</li> <li> His expertise includes,</li> <li> Project Management</li> <li> Oracle Enterprise Manager</li> <li> Implementation Specialist *WebLogic Server Administration</li> <li> Incident Management</li> <li> Database administration *Oracle Cloud operations</li> <li> People Management</li> <li> ITIL Service Management</li> <li> Operations Management</li> <li> Change Management *AWS</li> <li> Process capability</li> <li> Technical support for 24X7 systems</li> </ul> </td> <td class="field twocol_2" id="820622318SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL820623021" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_TSKL820623021"> Technical Skills</div> </div> <div class="field singlecolumn paragraphindent"> <div class="table_wrapper"> <table class="skills"> <tbody> <tr> <th class="skillname"> Skills</th> <th class="pad1"> </th> <th class="skillrating"> Experience</th> <th class="pad2"> </th> <th class="skillyears"> Total Years</th> <th class="pad3"> </th> <th class="skilllast"> Last Used</th> </tr> <tr class="paragraph firstparagraph" id="PARAGRAPH_820623021_1_533863155" style="padding-top:0px;"> <td class="skillname" id="820623021SKIL1"> Operating System : Linux, HP-Unix, Solaris, Windows</td> <td class="pad1"> </td> <td class="skillrating" id="820623021SKRT1"> 9</td> <td class="pad2"> </td> <td class="skillyears" id="820623021SKYR1"> 12</td> <td class="pad3"> </td> <td class="skilllast" id="820623021SLST1"> 2016</td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM820623022" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR820622316" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR820622316"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820622316_1_533861234" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="820622316JSTD1"> July 2016</div> <div class="jobdates" format="%B %Y" id="820622316EDDT1"> </div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="820622316COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="820622316JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="820622316JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="820622316JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="820622316JDES1" itemprop="description"> <ul> <li> Collaborate with Clients, customers to ensure successful implementations which includes.</li> <li> Implement OEM 12c setup, Apply BP, Plugins, performance monitoring, notification set up.</li> <li> Install/upgrade/patch Oracle Database, performance tuning.</li> <li> Install/upgrade/patch Oracle WebLogic servers, deploy applications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820622316_2_533861235" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="820622316JSTD2"> December 2014</div> <div> to </div> <div class="jobdates" format="%B %Y" id="820622316EDDT2"> June 2016</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="820622316COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="820622316JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="820622316JSTA2" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="820622316JTIT2"> Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="820622316JDES2" itemprop="description"> <ul> <li> Managed a team for Enterprise manager cloud control(Cloudem12c) for Oracle Public Cloud that supports and facilitates end to end monitoring solutions for Oracle cloud services.</li> <li> Manage a global team for Cloudem administration (OEM 11g,12c) Create plans, work with team to execute the project plan in building new EM sites for Cloudem customers and administer them.</li> <li> Recruit, work with new team members to bring them on board in quick time Writing technical documents to help team members in executing new projects Provide technical guidance throughout the project life cycle Process development in a continual manner and provide trouble shooting assistance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820622316_3_533861237" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="820622316JSTD3"> February 2005</div> <div> to </div> <div class="jobdates" format="%B %Y" id="820622316EDDT3"> November 2014</div> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="820622316JTIT3"> Principal systems Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="820622316JDES3" itemprop="description"> <ul> <li> Part of Oracle Public Cloud's Monitoring Solution team - CloudEM Operation's team.</li> <li> Monitoring included 20000 Database + double the number of Fusion Middleware targets + ZFS targets and making Enterprise Manager the source of truth for any monitoring and inventory storage solution in Oracle Public Cloud.</li> <li> The CLOUDEM Operations team supports multiple EM sites across all of the oracle fleet.</li> <li> This is an ever growing portfolio as Oracle is constantly adding new data centers.</li> <li> When a new site is added it is the job of our team to build out the new EM environments.</li> <li> Operations team provides the physically installed servers both exadata and exalogic and we go on to build out the Enterprise Manager site.</li> <li> This includes building grid and database, installing OMS &amp; agents, configuring EM for SSL and SSO and working to set up TAS and SDI provisioning services.</li> <li> Each of our sites monitor SAAS (Software as a Service) and/or PAAS (Platform as a Service) environments.</li> <li> Projects varying from building new environments in different data centers, building disaster recovery environments, Oracle management server upgrades (new Releases), database upgrades applying critical bundle patches and updates, ensuring high availability for the customers Installation of Oracle software/databases Upgrade grid, database from 10g to 11203/11204 &amp; 11g to 12c Apply database PSU patches, and one off patches to the environment for every possible database bugs Responsible for Tuning the Oracle Applications Database that run on the UNIX server to achieve optimal performance.</li> <li> Proficient Knowledge of RAC, Configuration Implemented building 20 different OEM sites in various Oracle Cloud Data Centers Deploy OMS, Upgrade OMS plugins, Applying BP on top of OMS infrastructure Implement backup and recovery procedures using RMAN for Oracle databases and test regularly in conjunction with Operations.</li> <li> Administer/upgrade/patch Oracle WebLogic servers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_820622316_4_533861239" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="820622316JSTD4"> April 2004</div> <div> to </div> <div class="jobdates" format="%B %Y" id="820622316EDDT4"> February 2005</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="820622316COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="820622316JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="820622316JSTA4" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="820622316JTIT4"> Associate Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="820622316JDES4" itemprop="description"> <ul> <li> Installation of Oracle software on Linux boxes Creating tablespaces and database files based on the OFA model.</li> <li> Managing database security and creating and assigning appropriate roles and privileges as required by the application Administration of Oracle 10g Application Server.</li> <li> Performance tuning of using Explain Plan, SQL Trace, TKPROF, RDA, and STATSPACK.</li> <li> Applying Patches for backend Changes Monitoring Backup Schedules.</li> <li> Provided 24x7 on call production support Database Reorganizations to reduce fragmentations.</li> <li> Monitoring alert logs, trace files to check Database health and corruption.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC820622317" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC820622317"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820622317_1_533861240" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="820622317GRYR1"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="820622317SCHO1" itemprop="name"> MCA, Madurai Kamaraj University University of Madras - RKM Vivekananda College</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="820622317SCIT1"> </span> <span class="joblocation jobstate" id="820622317SSTA1"> </span> <span class="joblocation jobstate" id="820622317SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="820622317DGRE1" itemprop="name"> TRAININGS AND CERTIFICTAIONS Six Sigma Green Belt - certified ITIL V3 Foundation certified Oracle DBA 10g/11g Admin Workshop I and II (OCP) Oracle WebLogic Server/Application Server 11g Administration Oracle 10g/11g RAC DBA Training Exadata and Database Machine Administration Workshop PMP - Project Management Professional Training Pursuing AWS Solution Architect - Associate certification </span> <span> : </span> <span class="programline" id="820622317STUY1"> BSc Math</span> </span> <span class="paddedline"> <span class="field" id="820622317FRFM1"> BSc Math</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL820622319" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL820622319"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_820622319_1_533861242" style="padding-top:0px;"> <div class="field singlecolumn" id="820622319FRFM1"> Architect, Backup, c, Change Management, Strong interpersonal skills, excellent communication, Computer Applications, Clients, Database Administration, DBA, databases, Database, disaster recovery, inventory, IT support, ITIL, Linux, People Management, Managing, Excel, MS Project, Windows, Middleware, Enterprise, Operating System, Operations Management, Oracle Applications, Oracle Application server, Oracle Enterprise Manager, Oracle, Oracle DBA, Oracle Database, organizational skills, People skills, Excellent presentation skills, Primavera, Process development, processes, Project Management, Quick, servers, Six Sigma, Solaris, SQL, SSL, Technical support, trouble shooting, troubleshooting, HP-Unix, UNIX, upgrades, Upgrade, Visio, WebLogic, Win runner</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary A dynamic public relations professional with 15 years of experience in developing integrated communications and media relations programs that drive executive eminence, thought leadership and brand awareness. Highlights Strong background in integrated, multi-channel communications. Focus on building thought leadership programs that lead to executive and brand eminence. Background in developing social content and strategies that lead to stakeholder engagement. Superior media relations skills and a track record of generating positive coverage for clients. Experience in providing counsel to senior executives. Excellent writing skills; author of ghost articles, executive speeches, bylines, blogs, video scripts. Ability to work across teams and geographies. Technical Skills and Qualifications Executive Positioning & Communications, Media Relations, Thought Leadership and Content Development, Executive Platform Development, Ghostwriting, Social Strategy, Speakers' Bureau. Experience Consultant 02/2016 to Current Company Name City , State Provide counsel on content strategy, product positioning and messaging, d evelop thought leadership content, co nduct media and message training. Senior Vice President 10/2015 to 01/2016 Company Name City , State Managed a team of 10 people, was responsible for evaluating, managing and optimizing team performance to drive top-quality client service. Group Vice President 05/2013 to 10/2015 Company Name City , State Led executive eminence and influencer/media relations programs for Deloitte Tax and Audit CEOs, Deloitte LLP Chairman and the Leader of Deloitte Growth Enterprise Services. Developed strategic thought leadership campaigns that reinforced executives' platforms and business goals. Developed a brand communications campaign for Deloitte Consulting and led media relations for Deloitte Human Capital and Deloitte Strategy & Operations service lines. Conceptualized and oversaw all aspects of the development and execution of Deloitte Consulting's inaugural "Deloitte Business Confidence" Report, which received coverage in top-tier outlets, including CNBC and Forbes. Developed a media strategy around Deloitte Consulting's acquisition of Banyan Branch, secured coverage in Ad Age, Ad Exchanger, and the Financial Times. Successfully sold into the client, Deloitte Growth Enterprise Services, Deloitte's first-ever live-stream broadcast program, which was nominated for SABRE's B2B Professional Services Award in 2015. Developed bylines, blog posts and social content for executives; secured byline placements in Huffington Post, Forbes, Fast Company, among others. Provided counsel to clients on social strategy and leveraged social channels to drive deeper engagement with stakeholders; developed Twitter chat strategy and managed chats with Deloitte Human Capital leaders. Conducted media trainings with senior executives, provided counsel on handling print and broadcast interviews. Vice President 07/2012 to 05/2013 Company Name City , State Led the day-to-day management of the Chase Cards and TIAA-CREF Institute accounts. Formed strategic sponsored content and thought leadership partnerships. Managed junior members of the team to ensure timely and high-quality completion of projects. Global PR Manager 11/2009 to 07/2012 Company Name City , State Developed executive eminence platforms for top global executives, including the Global CEO, Global Chief Innovation Officer, Global Financial Advisory Leader, as well as various industry leaders. Handled media relations efforts for Deloitte's Center for Cross-Border Investment, securing numerous top-tier broadcast interviews with Fox Business News and CNBC for the Center's then-Chairman Robert Kimmitt (Former Deputy Secretary of the Treasury). Managed external communications for various Deloitte's Global Industry programs; conducted proactive media outreach around Deloitte's Global Economic Outlook, securing coverage in Reuters, The Financial Times, The International New York Times. Developed executive briefing packages prior to media engagements and participated in executive briefings. Worked with the regulatory group to develop a global external communications strategy in response to the Audit reform proposals in the European Union. Worked closely with the Office of the CEO, as well as a global network of PR colleagues, to lead the global launch of a management book co-authored by the then-CEO Jim Quigley; secured coverage in CFO.com, Forbes, CIO Insight, Fast Company and The Financial Times. Worked with the Chief of Staff to the CEO to develop and disseminate the weekly CEO newsletter. Vice President 10/2006 to 11/2009 Company Name City , State Developed communications programs and strategies and oversaw the implementation of plans. Received a number of PR industry awards, including PRWeek's Business-to-Business Campaign of the Year 2008 Award, for an executive eminence campaign conducted on behalf of Deloitte's then-chairman Sharon Allen. Worked with the executive speech writer to the Chairman in developing speeches, bylines and video scripts. Developed a story idea around the 5th anniversary of Sarbanes Oxley Act and secured a cover story on BusinessWeek, which featured client, Deloitte, prominently. Established Chief Executive Magazine's CEO Index as a sought-after economic indicator; secured a regular spot on CNBC's Squawk Box for the Magazine's CEO. Managed projects and programs, account teams, as well as timelines and budgets. Associate Director 09/2005 to 09/2006 Company Name City , State Managed day-to-day communications activities for financial services clients, including TradeWeb and eSpeed. Led the development and creation of press releases, media pitches, bylines. Developed and fostered relationships with top-tier and trade media, including The Financial Times, Bloomberg, Wall Street & Technology, Investment News, among others. Provided investor relations advice to clients and conducted investor perception surveys and analysis. Participated in new business proposal development and presentations. Manager 11/2001 to 12/2002 Company Name City , State Developed and executed on a corporate communications strategy to reposition the company as a provider of financial technology services and to achieve awareness, buy-in and support for the business change. Counseled C-level executives on communications strategy and d eveloped speeches, Q&A's, presentations, etc. Worked with the marketing team, developing a communications strategy for the company's re-branding initiative Senior Account Executive 01/2001 to 11/2001 Company Name City , State Managed day-to-day media relations activities for a mortgage bank in the corporate communications practice; conducted rapid response and generated coverage in publications, such as The Wall Street Journal, CNNMoney, American Banker, among others. Education Master of International Affairs 2006 Columbia University - School of International & Public Affairs City , State Studied international politics and economics, with a special focus on the European Union Bachelor of Science : Communications 1996 University of Massachusetts City , State Minor in Italian; studied abroad in Salamanca, Spain, summer 1995

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME774150477" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_774150477_1_502080913" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="774150477FNAM1"> </span> <span> </span> <span class="field lName" id="774150477LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM774150484" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM774150484"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774150484_1_502080928" style="padding-top:0px;"> <div class="field singlecolumn" id="774150484FRFM1"> <div> A dynamic public relations professional with 15 years of experience in developing integrated communications and media relations programs that drive executive eminence, thought leadership and brand awareness.</div> </div> </div> </div> <div class="section" id="SECTION_HILT774150486" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT774150486"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774150486_1_502080930" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="774150486SKC11"> <ul> <li> Strong background in integrated, multi-channel communications.</li> <li> <span style="line-height: 1.5;"> Focus on building thought leadership programs that lead to executive and brand eminence.</span> </li> <li> Background in developing social content and strategies that lead to stakeholder engagement.</li> </ul> </td> <td class="field twocol_2" id="774150486SKC21"> <ul> <li> <span style="line-height: 1.5;"> Superior media relations skills and a track record of generating positive coverage for clients.</span> </li> <li> <span style="line-height: 1.5;"> Experience in providing counsel to senior executives.</span> </li> <li> <span style="line-height: 1.5;"> Excellent writing skills; author of ghost articles, executive speeches, bylines, blogs, video scripts.</span> </li> <li> <span style="line-height: 1.5;"> Ability to work across teams and geographies.</span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL774150487" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL774150487"> Technical Skills and Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774150487_1_502080931" style="padding-top:0px;"> <div class="field singlecolumn" id="774150487FRFM1"> Executive Positioning &amp; Communications, Media Relations, Thought Leadership and Content Development, Executive Platform Development, Ghostwriting, Social Strategy, Speakers' Bureau.</div> </div> </div> <div class="section" id="SECTION_EXPR774150479" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR774150479"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774150479_1_502100423" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD1"> 02/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES1" itemprop="description"> <ul> <li> Provide counsel on content strategy, product positioning and messaging, d<span style="line-height: 1.5;"> evelop thought leadership content, co</span> <span style="line-height: 1.5;"> nduct media and message training.</span> </li> </ul> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_2_502080915" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT2"> Senior Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD2"> 10/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT2"> 01/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES2" itemprop="description"> <ul> <li> Managed a team of 10 people, was responsible for evaluating, managing and optimizing team performance to drive top-quality client service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_3_502080916" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT3"> Group Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD3"> 05/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT3"> 10/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES3" itemprop="description"> <ul> <li> Led executive eminence and influencer/media relations programs for Deloitte Tax and Audit CEOs, Deloitte LLP Chairman and the Leader of Deloitte Growth Enterprise Services.</li> <li> Developed strategic thought leadership campaigns that reinforced executives' platforms and business goals.</li> <li> Developed a brand communications campaign for Deloitte Consulting and led media relations for Deloitte Human Capital and Deloitte Strategy &amp; Operations service lines.</li> <li> <span style="line-height: 1.5;"> Conceptualized and oversaw all aspects of the development and execution of Deloitte Consulting's inaugural "Deloitte Business Confidence" Report, which received coverage in top-tier outlets, including CNBC and Forbes.</span> </li> <li> <span style="line-height: 1.5;"> </span> <span style="line-height: 1.5;"> Developed a media strategy around Deloitte Consulting's acquisition of Banyan Branch, secured coverage in Ad Age, Ad Exchanger, and the Financial Times.</span> </li> <li> Successfully sold into the client, Deloitte Growth Enterprise Services, Deloitte's first-ever live-stream broadcast program, which was nominated for SABRE's B2B Professional Services Award in 2015.</li> <li> <span style="line-height: 1.5;"> Developed bylines, blog posts and social content for executives; secured byline placements in Huffington Post, Forbes, Fast Company, among others.</span> </li> <li> <span style="line-height: 1.5;"> Provided counsel to clients on social strategy and leveraged social channels to drive deeper engagement with stakeholders; developed Twitter chat strategy and managed chats with Deloitte Human Capital leaders.</span> <br/> </li> <li> Conducted media trainings with senior executives, provided counsel on handling print and broadcast interviews.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_4_502080917" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT4"> Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD4"> 07/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT4"> 05/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES4" itemprop="description"> <ul> <li> Led the day-to-day management of the Chase Cards and TIAA-CREF Institute accounts.</li> <li> <span style="line-height: 1.5;"> Formed strategic sponsored content and thought leadership partnerships.</span> <br/> </li> <li> Managed junior members of the team to ensure timely and high-quality completion of projects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_5_502080918" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT5"> Global PR Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD5"> 11/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT5"> 07/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES5" itemprop="description"> <ul> <li> <span style="line-height: 1.5;"> Developed executive eminence platforms for top global executives, including the Global CEO, Global Chief Innovation Officer, Global Financial Advisory Leader, as well as various industry leaders.</span> <br/> </li> <li> Handled media relations efforts for Deloitte's Center for Cross-Border Investment, securing numerous top-tier broadcast interviews with Fox Business News and CNBC for the Center's then-Chairman Robert Kimmitt (Former Deputy Secretary of the Treasury).</li> <li> Managed external communications for various Deloitte's Global Industry programs; conducted proactive media outreach around Deloitte's Global Economic Outlook, securing coverage in Reuters, The Financial Times, The International New York Times.</li> <li> Developed executive briefing packages prior to media engagements and participated in executive briefings.</li> <li> <span style="line-height: 1.5;"> Worked with the regulatory group to develop a global external communications strategy in response to the Audit reform proposals in the European Union.</span> <br/> </li> <li> Worked closely with the Office of the CEO, as well as a global network of PR colleagues, to lead the global launch of a management book co-authored by the then-CEO Jim Quigley; secured coverage in CFO.com, Forbes, CIO Insight, Fast Company and The Financial Times.</li> <li> Worked with the Chief of Staff to the CEO to develop and disseminate the weekly CEO newsletter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_6_502080919" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT6"> Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD6"> 10/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT6"> 11/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES6" itemprop="description"> <ul> <li> Developed communications programs and strategies and oversaw the implementation of plans.</li> <li> Received a number of PR industry awards, including PRWeek's Business-to-Business Campaign of the Year 2008 Award, for an executive eminence campaign conducted on behalf of Deloitte's then-chairman Sharon Allen.</li> <li> Worked with the executive speech writer to the Chairman in developing speeches, bylines and video scripts.</li> <li> Developed a story idea around the 5th anniversary of Sarbanes Oxley Act and secured a cover story on BusinessWeek, which featured client, Deloitte, prominently.</li> <li> Established Chief Executive Magazine's CEO Index as a sought-after economic indicator; secured a regular spot on CNBC's Squawk Box for the Magazine's CEO.</li> <li> Managed projects and programs, account teams, as well as timelines and budgets.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_7_502080920" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT7"> Associate Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD7"> 09/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT7"> 09/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES7" itemprop="description"> <ul> <li> Managed day-to-day communications activities for financial services clients, including TradeWeb and eSpeed.</li> <li> Led the development and creation of press releases, media pitches, bylines.</li> <li> Developed and fostered relationships with top-tier and trade media, including The Financial Times, Bloomberg, Wall Street &amp; Technology, Investment News, among others.</li> <li> Provided investor relations advice to clients and conducted investor perception surveys and analysis.</li> <li> Participated in new business proposal development and presentations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_8_502080921" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT8"> Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD8"> 11/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT8"> 12/2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES8" itemprop="description"> <ul> <li> Developed and executed on a corporate communications strategy to reposition the company as a provider of financial technology services and to achieve awareness, buy-in and support for the business change.</li> <li> Counseled C-level executives on communications strategy and d<span style="line-height: 1.5;"> eveloped speeches, Q&amp;A's, presentations, etc.</span> </li> <li> Worked with the marketing team, developing a communications strategy for the company's re-branding initiative</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150479_9_502080922" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774150479JTIT9"> Senior Account Executive</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="774150479JSTD9"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="774150479EDDT9"> 11/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774150479COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="774150479JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="774150479JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="774150479JDES9" itemprop="description"> <ul> <li> Managed day-to-day media relations activities for a mortgage bank in the corporate communications practice; conducted rapid response and generated coverage in publications, such as The Wall Street Journal, CNNMoney, American Banker, among others.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC774150483" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC774150483"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774150483_1_502080925" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="774150483DGRE1" itemprop="name"> Master of International Affairs</span> <span class="programline" id="774150483STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="774150483GRYR1"> 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="774150483SCHO1" itemprop="name"> Columbia University - School of International &amp; Public Affairs</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="774150483SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="774150483SSTA1"> State</span> <span class="joblocation eduCountry" id="774150483SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="774150483FRFM1"> Studied international politics and economics, with a special focus on the European Union</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774150483_2_502080926" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="774150483DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="774150483STUY2"> Communications</span> <span class="datesWrapper"> <span class="jobdates" id="774150483GRYR2"> 1996</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="774150483SCHO2" itemprop="name"> University of Massachusetts</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="774150483SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="774150483SSTA2"> State</span> <span class="joblocation eduCountry" id="774150483SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="774150483FRFM2"> Minor in Italian; studied abroad in Salamanca, Spain, summer 1995</span> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary I consider myself to be a charismatic and persuasive Marketing Manager offering expertise in property management, public speaking, advertising and media relations. My superb writing and speaking skills allows me to communicate effectively with target audiences through strategic brand management and PR campaigns. I am tech-savvy and confident with three years of marketing and public relations experience. Team structure and leadership is very important to me and I thrive in fast-paced environments. My personality is very driven and service-oriented and I enjoy helping others. Within the marketing and advertising position I have held, my motivation to maintain organization has been key in completing deadlines and staying on task.  Highlights Customer service-focused Project management Marketing and sales specialist Organized and efficient Exceptional multi-tasker Motivated team player Microsoft office Outlook Budget creation Accomplishments In my time with my current position, I have advanced very quickly and have been recognized for the many goals and achievements that the property has met. I have been nominated at many different times throughout my 3 years in Marketing and led our property to be nominated for Property of the Year. In 2015, our property succeeded with a 3.7% increase in NOI over 2014 and 2016 is predicted to exceed 2015.  I am very experienced with studying the market and making that dependent on optimizing rents. Since 2014, I have aided in helping to increased our property's occupied rent by over $100 and that is continuing to rise.  Experience Consultant November 2015 to Current Company Name － City , State Consulting those looking for products Managing a sales quota each month Network Marketing Marketing Manager October 2013 to Current Company Name － City , State Oversee all marketing efforts for a property of 310 apartment and townhomes Maintain optimized rents based off of the market Study and research the market daily to keep up with changes and trends Reporting weekly and monthly on leasing activity Supervise a Marketing Associate  Maintaining a presence on social media, paid advertising sources and corporate outreach Manage advertising budgets up to $50,000 Organize quarterly financial reports Creating an annual budget Answering phones/scheduling appointments  Touring prospective residents our community. Producing and signing legal documents. Attend to resident needs MRI software system Building rapport with prospects and current residents Nurse Server June 2013 to November 2013 Company Name － City , State Responsible for stocking all equipment that nurses use for their patients. Understanding the knowledge and difference amongst equipment such as syringes, tubing, gausses, and much more. Keeping mother carts stocked across the hospital for future shifts and co-workers. Placing orders for supplies used throughout hospital. Marketing/Leasing Associate May 2013 to September 2013 Company Name － City , State Responsible for taking phone calls and scheduling appointments. Greeting residents and tending to their needs. Taking prospect residents on tours of the property. Signing leases with new-coming residents. Serving Staff April 2011 to May 2013 Company Name － City , State Responsible for a team of about 8-10 persons during any given shift. Responsible for handling money at the end of the night and calculating productivity sales of the restaurant into a computer system at the end of a shift. Trained new employees that became a part of the front of the house serving team which gave me a chance to implement my leadership skills into the job. Coordinated along side of managers to put together events held within the restaurant as well as catering jobs; such as weddings and local bridal events. Head Server August 2007 to April 2011 Company Name － City , State In charge of 5-7 servers during a given shift. Tended to my own restaurant guests as well as others. Monitored responsibilities of other servers. Go-to person without having to involve managers unless necessary. Education High School Diploma : Jun 2008 Stauton River High School － City , State , United States Bachelors of Science : Health Promotions - Clinical , May 2013 Liberty University － City , State , United States Health Promotions - Clinical Interests Graduated from high school with an Advanced Diploma *Elected as President of the Fellowship of Christian Athletes (FCA) club Junior and Senior year *Participated on many athletic teams throughout four years of high school *Elected as captain of Varsity Softball team Additional Information AWARDS AND HONORS Graduated from high school with an Advanced Diploma Elected as President of the Fellowship of Christian Athletes (FCA) club Junior and Sophomore year Participated on many athletic teams throughout four years of high school Elected as captain of Varsity Softball team Liberty University scholarships and grants: Virginia Tuition Assistance Grant, Alumni Scholarship, Academic Scholarship, and Pastoral Scholarship Skills Sales, public relations, MRI residental software, budget creation, scheduling appointments, attention to detail, interpersonal, clients, filing, front office, leadership skills, legal documents, Mac and PC, managin, handling money, Microsoft Office, POS system, phone skills, time management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME761488198" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_761488198_1_493519458" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="761488198FNAM1"> </span> <span> </span> <span class="field" id="761488198LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM761488200" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM761488200"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488200_1_493519470" style="padding-top:0px;"> <div class="field singlecolumn" id="761488200FRFM1"> <span class=""> I consider myself to be a charismatic and persuasive Marketing Manager offering expertise in property management, public speaking, advertising and media relations. My superb writing and speaking skills allows me to communicate effectively with target audiences through strategic brand management and PR campaigns. I am tech-savvy and confident with three years of marketing and public relations experience. Team structure and leadership is very important to me and I thrive in fast-paced environments. My personality is very driven and service-oriented and I enjoy helping others. Within the marketing and advertising position I have held, my motivation to maintain organization has been key in completing deadlines and staying on task. </span> </div> </div> </div> <div class="section" id="SECTION_HILT761488201" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT761488201"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488201_1_493519473" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="761488201SKC11"> <ul> <li class=""> Customer service-focused</li> <li class=""> Project management</li> <li class=""> Marketing and sales specialist</li> <li class=""> Organized and efficient</li> <li class=""> Exceptional multi-tasker</li> </ul> </td> <td class="field twocol_2 charspace" id="761488201SKC21"> <ul> <li class=""> Motivated team player</li> <li class=""> Microsoft office</li> <li class=""> Outlook</li> <li class=""> Budget creation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM761488474" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM761488474"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488474_1_493600592" style="padding-top:0px;"> <div class="field singlecolumn" id="761488474FRFM1"> <div> In my time with my current position, I have advanced very quickly and have been recognized for the many goals and achievements that the property has met. I have been nominated at many different times throughout my 3 years in Marketing and led our property to be nominated for Property of the Year. In 2015, our property succeeded with a 3.7% increase in NOI over 2014 and 2016 is predicted to exceed 2015. </div> <div> </div> <div> I am very experienced with studying the market and making that dependent on optimizing rents. Since 2014, I have aided in helping to increased our property's occupied rent by over $100 and that is continuing to rise. </div> </div> </div> </div> <div class="section" id="SECTION_EXPR761488202" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR761488202"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488202_1_493519461" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD1"> November 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES1" itemprop="description"> <ul> <li> Consulting those looking for products</li> <li> Managing a sales quota each month</li> <li> Network Marketing</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488202_2_493519460" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT2"> Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD2"> October 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES2" itemprop="description"> <ul> <li> Oversee all marketing efforts for a property of 310 apartment and townhomes</li> <li> Maintain optimized rents based off of the market</li> <li> Study and research the market daily to keep up with changes and trends</li> <li> Reporting weekly and monthly on leasing activity</li> <li> Supervise a Marketing Associate </li> <li> Maintaining a presence on social media, paid advertising sources and corporate outreach</li> <li> Manage advertising budgets up to $50,000</li> <li> Organize quarterly financial reports</li> <li> Creating an annual budget</li> <li> Answering phones/scheduling appointments </li> <li> Touring prospective residents our community.</li> <li> Producing and signing legal documents.</li> <li> Attend to resident needs</li> <li> MRI software system</li> <li> Building rapport with prospects and current residents</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488202_3_493519462" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT3"> Nurse Server</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD3"> June 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT3"> November 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES3" itemprop="description"> <ul> <li> Responsible for stocking all equipment that nurses use for their patients.</li> <li> Understanding the knowledge and difference amongst equipment such as syringes, tubing, gausses, and much more.</li> <li> Keeping mother carts stocked across the hospital for future shifts and co-workers.</li> <li> Placing orders for supplies used throughout hospital.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488202_4_493519463" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT4"> Marketing/Leasing Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD4"> May 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT4"> September 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES4" itemprop="description"> <ul> <li> Responsible for taking phone calls and scheduling appointments.</li> <li> Greeting residents and tending to their needs.</li> <li> Taking prospect residents on tours of the property.</li> <li> Signing leases with new-coming residents.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488202_5_493519464" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT5"> Serving Staff</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD5"> April 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT5"> May 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES5" itemprop="description"> <ul> <li> Responsible for a team of about 8-10 persons during any given shift.</li> <li> Responsible for handling money at the end of the night and calculating productivity sales of the restaurant into a computer system at the end of a shift.</li> <li> Trained new employees that became a part of the front of the house serving team which gave me a chance to implement my leadership skills into the job.</li> <li> Coordinated along side of managers to put together events held within the restaurant as well as catering jobs; such as weddings and local bridal events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488202_6_493519467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761488202JTIT6"> Head Server</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761488202JSTD6"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761488202EDDT6"> April 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761488202COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="761488202JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488202JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="761488202JDES6" itemprop="description"> <ul> <li> In charge of 5-7 servers during a given shift.</li> <li> Tended to my own restaurant guests as well as others.</li> <li> Monitored responsibilities of other servers.</li> <li> Go-to person without having to involve managers unless necessary.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC761488203" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC761488203"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488203_1_493519468" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="761488203DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="761488203STUY1"> </span> <span class="jobdates" id="761488203GRYR1"> Jun 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="761488203SCHO1" itemprop="name"> Stauton River High School</span> <span> － </span> <span class="joblocation jobcity" id="761488203SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488203SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="761488203SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="761488203FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761488203_2_493519469" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="761488203DGRE2" itemprop="name"> Bachelors of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="761488203STUY2"> Health Promotions - Clinical</span> <span> , </span> <span class="jobdates" id="761488203GRYR2"> May 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="761488203SCHO2" itemprop="name"> Liberty University</span> <span> － </span> <span class="joblocation jobcity" id="761488203SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="761488203SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="761488203SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="761488203FRFM2"> Health Promotions - Clinical</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR761488205" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR761488205"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488205_1_493519471" style="padding-top:0px;"> <div class="field singlecolumn" id="761488205FRFM1"> Graduated from high school with an Advanced Diploma *Elected as President of the Fellowship of Christian Athletes (FCA) club Junior and Senior year *Participated on many athletic teams throughout four years of high school *Elected as captain of Varsity Softball team</div> </div> </div> <div class="section" id="SECTION_ADDI761488207" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI761488207"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488207_1_493519475" style="padding-top:0px;"> <div class="field singlecolumn" id="761488207FRFM1"> <ul> <li> AWARDS AND HONORS Graduated from high school with an Advanced Diploma Elected as President of the Fellowship of Christian Athletes (FCA) club Junior and Sophomore year Participated on many athletic teams throughout four years of high school Elected as captain of Varsity Softball team Liberty University scholarships and grants: Virginia Tuition Assistance Grant, Alumni Scholarship, Academic Scholarship, and Pastoral Scholarship </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL761488206" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL761488206"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761488206_1_493519474" style="padding-top:0px;"> <div class="field singlecolumn" id="761488206FRFM1"> Sales, public relations, MRI residental software, budget creation, scheduling appointments, attention to detail, interpersonal, clients, filing, front office, leadership skills, legal documents, Mac and PC, managin, handling money, Microsoft Office, POS system, phone skills, time management</div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Marketing Executive offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Desires a high-level position in a professional corporate environment. Skill Highlights Hubspot/SEO Marketo Google Analytics/PPC Wordpress Salesforce.com Project Management Basecamp JIRA MS Project Trello Core Accomplishments Project Management:   Introduced SCRUM to marketing team, resulting in a 15% increase in productivity. Created a metrics-based reporting for marketing and sales teams to track all conversions. Human Resources:   Spearheaded a new-hire program which increased retention. Operations Management:   Initiated geo-local landing page PPC strategy, which resulted in a 35% lift in conversion within a million dollar per month budget. Handled all SEO strategies related to creating successful advertising for new dealer program and growing affiliate channel 44%. Staff Development:   Launched well-received refresher program of professional development courses for all staff. Created a self assessment and rubric for measuring growth. Professional Experience Consultant Jan 2015 to Jan 2016 Company Name - City , State Created new revenue streams via LinkedIn and Meetups. Generated new business through inbound lead generation campaign. Captured local market share with small business clients through a partnership referral program. VP of Marketing Oct 2012 to Jan 2015 Company Name - City , State Spearheaded mega PPC campaign, resulting in a 53% increase in revenue year over year. Generated new business through SEO and PR campaigns. Created new revenue streams through cutting unnecessary expenditures of $89,000. Held accountable for a daily goals of 150 systems, which were often exceeded. Improved customer experience via Website relaunch with mobile and Ecommerce implementation. Forecasted, trend analysis, lifecycle/product marketing, promotions, product testing, affiliate and customer base marketing. Trained sales pods on new product rollouts and provide rebuttals based on product knowledge and competitor intelligence. Director of Marketing Jun 2011 to Sep 2012 Company Name - City , State Generated increased revenue of 45% by acquiring and upselling these clients: Codank Software, Checkpoint Technologies, Security Guard Exchange, Lowes, Mercedes Benz, Toyota, and Bank of America. Developed and directed strategy for launch of new viral campaign based entirely on a shoestring budget and yielded 1,500 participants. Instituted project management to allow clients to manage their campaigns effectively, increasing productivity by 15%. Coordinated corporate events for the Mayor Fox of Charlotte, CBI (non-profit) and other clients. Negotiated client contracts including: terms and conditions, pricing and services including customized, digital strategies to all clients. CEO/Client Success Officer Jul 2006 to May 2011 Company Name - City , State Liaised with all clients to ensure 100% satisfaction including first call resolution (98% FCR). Conducted sales and implemented marketing plans and local PR strategies increasing our impressions by 200%. Designed and implemented digital marketing projects on time and on budget. Ensured monthly rent was paid on time and pursued any delinquent payments in a timely manner. Director of Marketing Jun 2009 to Feb 2010 Company Name - City , State Executed hands-on Interactive-Digital, IT, Analytics, SEO, SEM, SMO, Vendor Relations, Analytics and leverage multi-million dollar budgets. Full redesign/rebrand and Ecomm implementation for Dental, Medical, Veterinary and Special Markets. Developed SEO friendly, Social Media enriched site for Henry Schein. Conducted usability, beta & multivariate testing for new site launch. Interactive Consumer Marketing Manager Nov 2008 to Jun 2009 Company Name - City , State Developed and directed strategy for launch of new Optimum Auto product that became #1 in the market place for the next 11 months after launch. Solely drove online traffic through PPC and SEO resulting in $4 million in Auto sales in only 3 months. Branded Optimum Homes campaign and launched with promotions, blog and multi-media to drive revenue by 60%. Executed hands-on SEO/SEM/PPC/SMO optimization of all large company sites, email campaigns and analytics for newsletters, Press Releases and Ad placement. Education Master's Degree of Arts , English, Business and Multicultural Education Stony Brook University - City , State GPA: GPA: 4.0 English, Business and Multicultural Education GPA: 4.0 Six Sigma Black Belt Certified , Project Management MSI Bachelor's Degree , English Hofstra University - City , State English Languages Fluent in French and Creole, Proficient in Spanish and Russian Interests Golf, volleyball, cooking, and boating. Publications Published: August 2009's Search Engine Strategies Magazine (SES) for article entitled, "SMS vs. WAP" *Published: Front Page of June 2009's Search Engine Strategies Magazine (SES) for article entitled, "What is Web 3.0?" 2 page article on page 28 *Published: Front Page of May 2009's Search Engine Strategies Magazine (SES) for my article entitled, "Widget World," full page article on page 22 *Business Leader Magazine page 35-Mover and Shakers article bio Additional Information HONORS Deans List, Academic Scholarship, Published Poetry, Nominated by the International Society of Poets for Poet of the Year award for 1999, Invited to read poetry and receive an "International Poet of Merit" Award Medallion at the ninth annual International Society of Poets Convention and Symposium in Washington, DC. ACHIEVEMENTS Radio Guest on Business Leader radio; October 2013 Nominated for Charlotte's Leader's Under 40- Class 2, January 2012 WINNER of the Charlotte Triad "Movers and Shakers Award of 2011," presented by Business Leader Magazine. Radio Asked to be a Guest Speaker at Steve Jobs, MACTECH Conference Nov, 2010. VOLUNTEER/CHARITY WORK Assistant Scout Master for Boy Scouts of America, Troop #565, American Heart Association and the Red Cross. Pay It Forward National campaign with MSU, University of Florida and University of Southern Alabama. Mentor to young entrepreneurs through MicroMentor.org- May 2015-current. Skills Adobe, Agile, SCRUM, analytical skills, social media, SEO, SEM, PR, pricing, product marketing, product testing, optimization, promotions, and writing proposals.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME715865478" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_715865478_1_463640413" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="715865478FNAM1"> </span> <span> </span> <span class="field" id="715865478LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM715865480" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM715865480"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865480_1_463640430" style="padding-top:0px;"> <div class="field singlecolumn" id="715865480FRFM1"> <p align="LEFT"> Marketing Executive offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Desires a high-level position in a professional corporate environment.</p> </div> </div> </div> <div class="section" id="SECTION_HILT715865481" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT715865481"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865481_1_463640434" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="715865481SKC11"> <ul> <li> Hubspot/SEO</li> <li> Marketo</li> <li> Google Analytics/PPC</li> <li> Wordpress</li> <li> Salesforce.com</li> </ul> </td> <td class="field twocol_2" id="715865481SKC21"> <ul> <li> Project Management</li> <li> Basecamp</li> <li> JIRA</li> <li> MS Project</li> <li> Trello</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM715866047" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM715866047"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715866047_1_463644892" style="padding-top:0px;"> <div class="field singlecolumn" id="715866047FRFM1"> <p align="LEFT"> <i> Project Management:</i>  </p> <ul> <li> Introduced SCRUM to marketing team, resulting in a 15% increase in productivity.</li> <li> Created a metrics-based reporting for marketing and sales teams to track all conversions. </li> </ul> <p align="LEFT"> <i> Human Resources:</i>  </p> <ul> <li> Spearheaded a new-hire program which increased retention.</li> </ul> <p align="LEFT"> <i> Operations Management:</i>  </p> <ul> <li> Initiated geo-local landing page PPC strategy, which resulted in a 35% lift in conversion within a million dollar per month budget.</li> <li> Handled all SEO strategies related to creating successful advertising for new dealer program and growing affiliate channel 44%.</li> </ul> <p align="LEFT"> <i> Staff Development:</i>  </p> <ul> <li> Launched well-received refresher program of professional development courses for all staff. </li> <li> Created a self assessment and rubric for measuring growth.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR715865482" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR715865482"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865482_1_463640417" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD1"> Jan 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT1"> Jan 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES1" itemprop="description"> <ul> <li> Created new revenue streams via LinkedIn and Meetups. Generated new business through inbound lead generation campaign.</li> <li> Captured local market share with small business clients through a partnership referral program.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865482_2_463640419" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT2"> VP of Marketing</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD2"> Oct 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT2"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES2" itemprop="description"> <ul> <li> Spearheaded mega PPC campaign, resulting in a 53% increase in revenue year over year. </li> <li> Generated new business through SEO and PR campaigns.</li> <li> Created new revenue streams through cutting unnecessary expenditures of $89,000.</li> <li> Held accountable for a daily goals of 150 systems, which were often exceeded.</li> <li> Improved customer experience via Website relaunch with mobile and Ecommerce implementation.</li> <li> Forecasted, trend analysis, lifecycle/product marketing, promotions, product testing, affiliate and customer base marketing.</li> <li> Trained sales pods on new product rollouts and provide rebuttals based on product knowledge and competitor intelligence.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865482_3_463640420" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT3"> Director of Marketing</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD3"> Jun 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT3"> Sep 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES3" itemprop="description"> <ul> <li> Generated increased revenue of 45% by acquiring and upselling these clients: Codank Software, Checkpoint Technologies, Security Guard Exchange, Lowes, Mercedes Benz, Toyota, and Bank of America.</li> <li> Developed and directed strategy for launch of new viral campaign based entirely on a shoestring budget and yielded 1,500 participants.</li> <li> Instituted project management to allow clients to manage their campaigns effectively, increasing productivity by 15%.</li> <li> Coordinated corporate events for the Mayor Fox of Charlotte, CBI (non-profit) and other clients.</li> <li> Negotiated client contracts including: terms and conditions, pricing and services including customized, digital strategies to all clients. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865482_4_463640423" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT4"> CEO/Client Success Officer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD4"> Jul 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT4"> May 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES4" itemprop="description"> <ul> <li> Liaised with all clients to ensure 100% satisfaction including first call resolution (98% FCR).</li> <li> Conducted sales and implemented marketing plans and local PR strategies increasing our impressions by 200%.</li> <li> Designed and implemented digital marketing projects on time and on budget.</li> <li> Ensured monthly rent was paid on time and pursued any delinquent payments in a timely manner.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865482_5_463640421" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT5"> Director of Marketing</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD5"> Jun 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT5"> Feb 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES5" itemprop="description"> <ul> <li> Executed hands-on Interactive-Digital, IT, Analytics, SEO, SEM, SMO, Vendor Relations, Analytics and leverage multi-million dollar budgets.</li> <li> Full redesign/rebrand and Ecomm implementation for Dental, Medical, Veterinary and Special Markets. </li> <li> Developed SEO friendly, Social Media enriched site for Henry Schein. </li> <li> Conducted usability, beta &amp; multivariate testing for new site launch.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865482_6_463640422" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="715865482JTIT6"> Interactive Consumer Marketing Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="715865482JSTD6"> Nov 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="715865482EDDT6"> Jun 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="715865482COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="715865482JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865482JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="715865482JDES6" itemprop="description"> <ul> <li> Developed and directed strategy for launch of new Optimum Auto product that became #1 in the market place for the next 11 months after launch.</li> <li> Solely drove online traffic through PPC and SEO resulting in $4 million in Auto sales in only 3 months.</li> <li> Branded Optimum Homes campaign and launched with promotions, blog and multi-media to drive revenue by 60%.</li> <li> Executed hands-on SEO/SEM/PPC/SMO optimization of all large company sites, email campaigns and analytics for newsletters, Press Releases and Ad placement.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC715865483" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC715865483"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865483_1_463640425" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="715865483DGRE1" itemprop="name"> Master's Degree of Arts</span> <span> , </span> <span class="programline" id="715865483STUY1"> English, Business and Multicultural Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="715865483SCHO1" itemprop="name"> Stony Brook University</span> <span> - </span> <span class="joblocation jobcity" id="715865483SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865483SSTA1"> State</span> <span class="joblocation jobstate" id="715865483SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="715865483GRPA1"> GPA: 4.0</span> </span> <span class="field" id="715865483FRFM1"> <p align="LEFT"> English, Business and Multicultural Education GPA: 4.0</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865483_2_463669059" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="715865483DGRE2" itemprop="name"> Six Sigma Black Belt Certified</span> <span> , </span> <span class="programline" id="715865483STUY2"> Project Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="715865483SCHO2" itemprop="name"> MSI</span> <span class="joblocation jobcity" id="715865483SCIT2"> </span> <span class="joblocation jobstate" id="715865483SSTA2"> </span> <span class="joblocation jobstate" id="715865483SCNT2"> </span> </span> <span class="field" id="715865483FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_715865483_3_463640426" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="715865483DGRE3" itemprop="name"> Bachelor's Degree</span> <span> , </span> <span class="programline" id="715865483STUY3"> English</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="715865483SCHO3" itemprop="name"> Hofstra University</span> <span> - </span> <span class="joblocation jobcity" id="715865483SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="715865483SSTA3"> State</span> <span class="joblocation jobstate" id="715865483SCNT3"> </span> </span> <span class="field" id="715865483FRFM3"> <p align="LEFT"> English</p> </span> </div> </div> </div> <div class="section" id="SECTION_LANG715865501" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG715865501"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865501_1_463640433" style="padding-top:0px;"> <div class="field singlecolumn" id="715865501FRFM1"> Fluent in French and Creole, Proficient in Spanish and Russian</div> </div> </div> <div class="section" id="SECTION_INTR715865500" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR715865500"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865500_1_463640432" style="padding-top:0px;"> <div class="field singlecolumn" id="715865500FRFM1"> <p align="LEFT"> Golf, volleyball, cooking, and boating.</p> </div> </div> </div> <div class="section" id="SECTION_PUBL715865499" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PUBL715865499"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865499_1_463640431" style="padding-top:0px;"> <div class="field singlecolumn" id="715865499FRFM1"> <p align="LEFT"> Published: August 2009's Search Engine Strategies Magazine (SES) for article entitled, "SMS vs. WAP"</p> <br/> <p align="LEFT"> *Published: Front Page of June 2009's Search Engine Strategies Magazine (SES) for article entitled, "What is Web 3.0?" 2 page article on page 28</p> <br/> <p align="LEFT"> *Published: Front Page of May 2009's Search Engine Strategies Magazine (SES) for my article entitled, "Widget World," full page article on page 22 *Business Leader Magazine page 35-Mover and Shakers article bio</p> </div> </div> </div> <div class="section" id="SECTION_ADDI715865503" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI715865503"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865503_1_463640436" style="padding-top:0px;"> <div class="field singlecolumn" id="715865503FRFM1"> <ul> <li> HONORS Deans List, Academic Scholarship, Published Poetry, Nominated by the International Society of Poets for Poet of the Year award for 1999, Invited to read poetry and receive an "International Poet of Merit" Award Medallion at the ninth annual International Society of Poets Convention and Symposium in Washington, DC. </li> <br/> <li> ACHIEVEMENTS Radio Guest on Business Leader radio; October 2013 Nominated for Charlotte's Leader's Under 40- Class 2, January 2012 WINNER of the Charlotte Triad "Movers and Shakers Award of 2011," presented by Business Leader Magazine. Radio Asked to be a Guest Speaker at Steve Jobs, MACTECH Conference Nov, 2010. </li> <br/> <li> VOLUNTEER/CHARITY WORK</li> <br/> <li> Assistant Scout Master for Boy Scouts of America, Troop #565, American Heart Association and the Red Cross.</li> <br/> <li> Pay It Forward National campaign with MSU, University of Florida and University of Southern Alabama. </li> <br/> <li> Mentor to young entrepreneurs through MicroMentor.org- May 2015-current.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL715865502" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL715865502"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_715865502_1_463640435" style="padding-top:0px;"> <div class="field singlecolumn" id="715865502FRFM1"> <p align="LEFT"> Adobe, Agile, SCRUM, analytical skills, social media, SEO, SEM, PR, pricing, product marketing, product testing, optimization, promotions, and writing proposals.</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile P&L MANUFACTURING/ENGINEERING & SUPPLY CHAIN EXECUTIVE Increasing Revenues Profitability and EBITDA Coaching and Leading Teams Operational Turnarounds Strategic Planning Creative Solutions Creating Value Driving Results Highly accomplished P&L manufacturing executive with a proven track record in leading manufacturing and distribution businesses by utilizing lean tools in the value adding stream. Turnaround experience. Increasing price/earnings multiples and stockholder value. Developed and implemented strategic plans. Ability to attract and retain key personnel. Excellent at coaching and mentoring key personnel in all disciplines. Knowledgeable of QS 9001, ISO/TS 16949, logistics and new product launches. SOX compliant. Trained in lean manufacturing by Eliyahu M. Goldratt, author of "The Goal". KPI Metrics and measurements driven. Increased company value by $30 million Reduced inventories by 40% Reduced assembly labor by 60% Increased earnings per share by $1.25. Delivered expected results in safety with a company record of 176 days without lost time accidents. Made processes reliable and repeatable to achieve quality standards in single digit PPMs. Achieved a 100% on time delivery with sequence scheduling Managed both union and non-union employees ranging from staffing of 150 to 2,000 personnel. Ability to diagnose performance problems quickly and implement solutions. Establish targets and goals with accountability measures and apply strong constraint analysis capability with data analysis and business modeling techniques to resolve issues required to achieve results. Also operational turnaround management experience. Skill Highlights Ability to attract and retain key personnel. Excellent at coaching and mentoring key personnel in all disciplines. Get teams involved by incorporating their ideas. Promote a culture of strong ownership. Encourage employees to do their best. MS Windows XP, MS Office XP, (Word, Excel and PowerPoint), Visio, MS Project and MS Outlook. (Proficiency level with is excellent.) - ERP / MRP (JD Edwards, BAAN). Professional Experience January 2002 to Current Company Name － City , State Setting and implementing goals with the CEO and committing to delivering positive results until all goals are completed. A shop floor hands-on approach leading shop floor teams in lean manufacturing and continuous improvements. Conducted assessment and implementation engagements. Lean Tools Utilized Toyota Production System *JIT *Kaizen Kanban *5S *Takt time Poka-Yoke *SMED *Heijunka Eight D *5Y *DMAIC Theory of Constraints *Value Stream Mapping *Work Cell Technology Demand Flow Applications *Focused Factory *Flexible Manufacturing Concepts Time-Based Principles *Synchronous Manufacturing *Supply Chain Management KPI's *High Velocity Management *Standardization Multi-Plant Operations *Cost Controls Cost Accounting *A3 Process New Product Launches *Logistics *Complex problem solving Examples on value adding contributions are as follows: Implemented lean manufacturing for an automotive stamping and welded assemblies' plant. Increasing company value by $30,000,000. Tier I to Ford & GM and Tier II to Johnson Controls, Lear, Shape and others. Implemented a lean sequence scheduling methodology, reducing inventories by 40%, and reducing operating costs by $1 million, while initiating JIT protocols with steel suppliers. Lean manufacturing implementation - Increased company value at an automotive stamping and insert molding plant by $24,000,000 annually. Implemented JIT and synchronous scheduling resulting in a 40% reduction in inventory, 100% on time deliveries. Made processes reliable and repeatable to achieve single digit PPMs. Streamlined packaging processes at an aerospace manufacturer increasing departmental efficiency by 30% increasing capacity by 40%. Implemented a purchasing strategic sourcing program, reducing material costs by 8%. Established process improvement program for a major farm equipment and machinery manufacturer, increasing annual throughput by $35,000,000. Initiated continuous improvement processes for a cellophane manufacturer, increased profits by $9,000,000. Designed and installed world class manufacturing plants utilizing demand flow and cellular manufacturing, reducing factory labor by 55%. Consultant January 2000 to January 2002 Company Name － City , State Lean Manufacturing. January 1987 to January 2000 Company Name － City , State As a manufacturing executive of The Wurlitzer Company developed the corporate strategies, and provided the leadership and direction for turnaround to achieve P&L and balance sheet objectives for this manufacturer. Direct reports include manufacturing, engineering, maintenance, purchasing, scheduling, inventory and all supply chain management functions, logistics, new product launches, engineering, human resources, accounting and quality. Identified critical success factors and implemented performance improvements teams. Results of implemented strategies include: Increased earnings per share by $1.25 year over year. Implemented major process improvements at plants resulting in a 350-employee reduction by installing advanced manufacturing technology, a $13,500,000 savings. Reduced material costs by $10,000,000 through strategic sourcing and vendor consolidation. Utilizing lean to make processes reliable and repeatable reduced scrape costs by 80%. Restructured contract manufacturing facility resulting in a $10,000,000 reduction in operating costs. Through the use of JIT, reduced inventories by 40%. Increased production output by 140% by implementing an automotive plant assembly line process for piano assembly operations. Utilizing manufacturing cell and focused factory concepts at sub-assembly manufacturing and delivering completed sub-assemblies to final assembly line operations Reduced unfavorable manufacturing variances by 91%. President & CEO January 1984 to January 1987 Company Name － City , State Full profit and loss responsibility for all multi-pant building and industrial multi-products international manufacturing operations consisting of 3 manufacturing plants in the United States, a wholly owned subsidiary in Canada and a joint venture in England. Made a strategic acquisition, with 400 employees, and integration to expand product line and utilize the same marketing channels and integration into the organization. Worked with the company's senior management team based in the United States, Canada, and England to establish goals and key performance indicators and driving metrics in an effort to reverse shrinking market share, decrease operating costs, and create positive cash flow. EBIT increased by 325% and revenues by 285%. Education MBA Fairleigh Dickinson University GPA: cum laude cum laude BS University of Richmond. AA - Valley Forge Military Academy Mentored by disciples of Eliyahu M. Goldratt in Lean manufacturing Skills accounting, approach, automotive, BAAN, balance sheet, cash flow, coaching, continuous improvement, Cost Accounting, direction, driving, ERP, senior management, human resources, inventory, JD Edwards, leadership, TEAM BUILDING, Lean Manufacturing, Logistics, machinery, marketing, market, mentoring, Excel, MS Office, MS Outlook, PowerPoint, MS Project, MS Windows XP, Word, MRP, packaging, personnel, piano, problem solving, processes, process improvement, profit and loss, protocols, purchasing, quality, scheduling, strategic, strategic sourcing, Supply Chain Management, Visio

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME644047284" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_644047284_1_419155996" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="644047284FNAM1"> </span> <span> </span> <span class="field" id="644047284LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM644047296" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM644047296"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_644047296_1_419156006" style="padding-top:0px;"> <div class="field singlecolumn" id="644047296FRFM1"> P&amp;L MANUFACTURING/ENGINEERING &amp; SUPPLY CHAIN EXECUTIVE Increasing Revenues Profitability and EBITDA Coaching and Leading Teams Operational Turnarounds Strategic Planning Creative Solutions Creating Value Driving Results Highly accomplished P&amp;L manufacturing executive with a proven track record in leading manufacturing and distribution businesses by utilizing lean tools in the value adding stream. Turnaround experience. Increasing price/earnings multiples and stockholder value. Developed and implemented strategic plans. Ability to attract and retain key personnel. Excellent at coaching and mentoring key personnel in all disciplines. Knowledgeable of QS 9001, ISO/TS 16949, logistics and new product launches. SOX compliant. Trained in lean manufacturing by Eliyahu M. Goldratt, author of "The Goal". KPI Metrics and measurements driven. Increased company value by $30 million Reduced inventories by 40% Reduced assembly labor by 60% Increased earnings per share by $1.25. Delivered expected results in safety with a company record of 176 days without lost time accidents. Made processes reliable and repeatable to achieve quality standards in single digit PPMs. Achieved a 100% on time delivery with sequence scheduling Managed both union and non-union employees ranging from staffing of 150 to 2,000 personnel. Ability to diagnose performance problems quickly and implement solutions. Establish targets and goals with accountability measures and apply strong constraint analysis capability with data analysis and business modeling techniques to resolve issues required to achieve results. Also operational turnaround management experience. </div> </div> </div> <div class="section" id="SECTION_HILT644047297" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT644047297"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_644047297_1_419156007" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="644047297SKC11"> Ability to attract and retain key personnel. Excellent at coaching and mentoring key personnel in all disciplines. Get teams involved by incorporating their ideas. Promote a culture of strong ownership. Encourage employees to do their best. MS Windows XP, MS Office XP, (Word, Excel and PowerPoint), Visio, MS Project and MS Outlook. (Proficiency level with is excellent.) - ERP / MRP (JD Edwards, BAAN).</td> <td class="field twocol_2 charspace" id="644047297SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM644047557" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR644047287" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR644047287"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_644047287_1_419155999" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="644047287JTIT1"> </span> <span> <span class="jobdates" format="%B %Y" id="644047287JSTD1"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="644047287EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="644047287COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="644047287JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="644047287JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="644047287JDES1" itemprop="description"> <ul> <li> Setting and implementing goals with the CEO and committing to delivering positive results until all goals are completed.</li> <li> A shop floor hands-on approach leading shop floor teams in lean manufacturing and continuous improvements.</li> <li> Conducted assessment and implementation engagements.</li> <li> Lean Tools Utilized Toyota Production System *JIT *Kaizen Kanban *5S *Takt time Poka-Yoke *SMED *Heijunka Eight D *5Y *DMAIC Theory of Constraints *Value Stream Mapping *Work Cell Technology Demand Flow Applications *Focused Factory *Flexible Manufacturing Concepts Time-Based Principles *Synchronous Manufacturing *Supply Chain Management KPI's *High Velocity Management *Standardization Multi-Plant Operations *Cost Controls Cost Accounting *A3 Process New Product Launches *Logistics *Complex problem solving Examples on value adding contributions are as follows: Implemented lean manufacturing for an automotive stamping and welded assemblies' plant.</li> <li> Increasing company value by $30,000,000.</li> <li> Tier I to Ford &amp; GM and Tier II to Johnson Controls, Lear, Shape and others.</li> <li> Implemented a lean sequence scheduling methodology, reducing inventories by 40%, and reducing operating costs by $1 million, while initiating JIT protocols with steel suppliers.</li> <li> Lean manufacturing implementation - Increased company value at an automotive stamping and insert molding plant by $24,000,000 annually.</li> <li> Implemented JIT and synchronous scheduling resulting in a 40% reduction in inventory, 100% on time deliveries.</li> <li> Made processes reliable and repeatable to achieve single digit PPMs.</li> <li> Streamlined packaging processes at an aerospace manufacturer increasing departmental efficiency by 30% increasing capacity by 40%.</li> <li> Implemented a purchasing strategic sourcing program, reducing material costs by 8%.</li> <li> Established process improvement program for a major farm equipment and machinery manufacturer, increasing annual throughput by $35,000,000.</li> <li> Initiated continuous improvement processes for a cellophane manufacturer, increased profits by $9,000,000.</li> <li> Designed and installed world class manufacturing plants utilizing demand flow and cellular manufacturing, reducing factory labor by 55%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_644047287_2_419156000" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="644047287JTIT2"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="644047287JSTD2"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="644047287EDDT2"> January 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="644047287COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="644047287JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="644047287JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="644047287JDES2" itemprop="description"> <ul> <li> Lean Manufacturing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_644047287_3_419156002" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="644047287JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="644047287JSTD3"> January 1987</span> <span> to </span> <span class="jobdates" format="%B %Y" id="644047287EDDT3"> January 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="644047287COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="644047287JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="644047287JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="644047287JDES3" itemprop="description"> <ul> <li> As a manufacturing executive of The Wurlitzer Company developed the corporate strategies, and provided the leadership and direction for turnaround to achieve P&amp;L and balance sheet objectives for this manufacturer.</li> <li> Direct reports include manufacturing, engineering, maintenance, purchasing, scheduling, inventory and all supply chain management functions, logistics, new product launches, engineering, human resources, accounting and quality.</li> <li> Identified critical success factors and implemented performance improvements teams.</li> <li> Results of implemented strategies include: Increased earnings per share by $1.25 year over year.</li> <li> Implemented major process improvements at plants resulting in a 350-employee reduction by installing advanced manufacturing technology, a $13,500,000 savings.</li> <li> Reduced material costs by $10,000,000 through strategic sourcing and vendor consolidation.</li> <li> Utilizing lean to make processes reliable and repeatable reduced scrape costs by 80%.</li> <li> Restructured contract manufacturing facility resulting in a $10,000,000 reduction in operating costs.</li> <li> Through the use of JIT, reduced inventories by 40%.</li> <li> Increased production output by 140% by implementing an automotive plant assembly line process for piano assembly operations.</li> <li> Utilizing manufacturing cell and focused factory concepts at sub-assembly manufacturing and delivering completed sub-assemblies to final assembly line operations Reduced unfavorable manufacturing variances by 91%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_644047287_4_419156003" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="644047287JTIT4"> President &amp; CEO</span> <br/> <span> <span class="jobdates" format="%B %Y" id="644047287JSTD4"> January 1984</span> <span> to </span> <span class="jobdates" format="%B %Y" id="644047287EDDT4"> January 1987</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="644047287COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="644047287JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="644047287JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="644047287JDES4" itemprop="description"> <ul> <li> Full profit and loss responsibility for all multi-pant building and industrial multi-products international manufacturing operations consisting of 3 manufacturing plants in the United States, a wholly owned subsidiary in Canada and a joint venture in England.</li> <li> Made a strategic acquisition, with 400 employees, and integration to expand product line and utilize the same marketing channels and integration into the organization.</li> <li> Worked with the company's senior management team based in the United States, Canada, and England to establish goals and key performance indicators and driving metrics in an effort to reverse shrinking market share, decrease operating costs, and create positive cash flow.</li> <li> EBIT increased by 325% and revenues by 285%.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC644047295" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC644047295"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_644047295_1_419156004" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="644047295DGRE1" itemprop="name"> MBA</span> <span class="programline" dependency="STUY" id="644047295STUY1"> </span> <span class="jobdates" id="644047295GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="644047295SCHO1" itemprop="name"> Fairleigh Dickinson University</span> <span class="joblocation jobcity" id="644047295SCIT1"> </span> <span class="joblocation jobstate" id="644047295SSTA1"> </span> <span class="joblocation jobstate" id="644047295SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="644047295GRPA1"> cum laude</span> </span> <span class="paddedline"> <span class="field" id="644047295FRFM1"> cum laude</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_644047295_2_419156005" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="644047295DGRE2" itemprop="name"> BS</span> <span class="programline" dependency="STUY" id="644047295STUY2"> </span> <span class="jobdates" id="644047295GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="644047295SCHO2" itemprop="name"> University of Richmond. AA - Valley Forge Military Academy</span> <span class="joblocation jobcity" id="644047295SCIT2"> </span> <span class="joblocation jobstate" id="644047295SSTA2"> </span> <span class="joblocation jobstate" id="644047295SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="644047295FRFM2"> Mentored by disciples of Eliyahu M. Goldratt in Lean manufacturing</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL644047298" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL644047298"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_644047298_1_419156008" style="padding-top:0px;"> <div class="field singlecolumn" id="644047298FRFM1"> accounting, approach, automotive, BAAN, balance sheet, cash flow, coaching, continuous improvement, Cost Accounting, direction, driving, ERP, senior management, human resources, inventory, JD Edwards, leadership, TEAM BUILDING, Lean Manufacturing, Logistics, machinery, marketing, market, mentoring, Excel, MS Office, MS Outlook, PowerPoint, MS Project, MS Windows XP, Word, MRP, packaging, personnel, piano, problem solving, processes, process improvement, profit and loss, protocols, purchasing, quality, scheduling, strategic, strategic sourcing, Supply Chain Management, Visio</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Career Overview Director of Information Technology More than two decades of sound IT leadership in areas including IT strategy and security; systems analysis, architecting, installation, integration and streamlining; software development and management; network design, administration and management; technical support and help desk management and telecommunications management. Proven business leadership skills in strategic planning, consulting, change management, policy development, team leadership and motivation, training and development, project management, process improvement and procedure development. Operationally astute with demonstrated abilities in new business development, needs assessments, proposal development, presentations, contract negotiations, post-sales support and client relationship management. Financially savvy with superior skills in budget planning and forecasting, business forecasting, financial reporting and traditional accounting functions including A/R, A/P, General Ledger and Payroll Management. Recent recipient of B.S. in Information Technology with a Concentration in Cyber Security Technology and completed case studies in Current Homeland Security Issues, Perimeter Defense Techniques, Systems Analysis and Development, System Modeling Theory and Project Management. Qualifications Workforce Planning & Scheduling Contractor Management Team Leadership & Motivation Training & Development Business Partnering Consulting Vendor Partnering & Management Budgeting Payroll Management Business Startup & Growth Technology Implementations & Upgrades Network Architect & Administration Network Security Website Creation & Management Router & Firewall Configuration & Optimization Custom Database design Custom Front-End Systems design Development Environment Software: C, Microsoft Visual Basic, Visual Studio Enterprise Resource Planning (ERP) Software: Oracle E-Business Suite, Microsoft Dynamics GP, Sage Pro, MAS90 Object or Component Oriented Development Software: Borland Paradox, C++; Practical extraction and reporting language:  Perl, Python, PHPWeb Platform Development Software: Hypertext markup language HTML, JavaScript, CSS Work Experience IT Consultant 01/2013 to Current Company Name Provide IT consulting and support to clients including Intuit, Washington Home Mortgage, The Library of Virginia and NeighborWorks America Washington Home Mortgage: Recommend efficient use of resources. Support planning for Office 365 migration; facilitate Cisco UCS reinstall and conversion from T-1 to Verizon Digital Voice. Library of Virginia: Reviewed domain server installations and processes to improve performance. Documented systems. Installed and configured Citrix Provisioning Services. Configured and integrated Infoblox DNS appliances. Setup Hyper-V server for image maintenance. NeighborWorks America: Created network documentation. Identified areas of inefficiency in help desk processes. Firewall changes ­ access and NAT rules and firmware upgrades. DC infrastructure (backbone, UCS/ blade servers, storage, switches, routers, vCenter, VOIP, etc.) optimization and maintenance. Active Directory maintenance (domain controllers, multiple forests) ­ including resolving issues with replication of DNS and AD info; troubleshooting domain controller issues, DNS management, CISCO ­ ASA, UCS, VOIP phone system / Unified Communications, Data Domain, EMC storage. Analyzed Cloud services, submitted recommendations for improvement, and identified areas of inefficiency. Created VMWare Server images and adjusted for performance and stability. Technical Director/Consultant 01/2010 to 01/2013 Company Name A firm providing comprehensive technology consulting, IT support and computer networking solutions. Served as a technical and professional expert across teams, clients, and the information technology spectrum. Led or served in engagements involving management of VMware ESXi; provision of cloud service support; server and workstation installation and maintenance, SAN installation and maintenance; switch, router, firewall and VoIP support; Windows server installation and upgrades; TCP/IP network design and installation and network security provisioning and management. Led or participated in System Projects that included: System PCI Compliance check and configuration. Exchange 2000-2010 upgrades and new installations. Campus wireless network design and installation. Cisco VoIP systems design and implementation. Server installation and consolidation using VMware ESXi and Hyper-V servers. Windows Terminal Server 2008 and Wyse terminal installations. Director of Managed Services / IT Manager / Professional Services Engineer 01/1993 to 01/2010 A firm providing comprehensive technology consulting, IT support and computer networking solutions. Founded and grew the organization from a startup to a respected local consultancy. Drove all new business development while running all daily back office support functions including finance, accounting, human resource management, and staffing and workforce management. Took the lead in delivering IT consulting and professional services to Associations, Non-profits, and SMEs across the DC/Metro Area. Served in roles beyond project manager that included lead programmer and lead developer. Utilized technologies that included DirectX C++ simulator; MS-SQL 200-2012, MySQL and PHP on Linux and Windows 2003-2012 server platforms, C programs, VB scripts, PowerShell and batch scripting. Functioned as Chief Architect providing onsite and remote network administration, at a peak of 300+ network nodes among 30 different businesses. Grew a home business with a handful of clients into a profitable $25,000/ month operation by effectively developing and managing all business development, client engagements and supporting operations. Established partnerships with major vendors, including HP, Dell, Microsoft (Solution Provider) and Novell (Gold Partner). Directly managed projects or engagements that included: eCommerce websites creation and installation. Hyper-V and ESX installations for Windows 2003 and 2008 servers Active Directory, LDAP and email installations across wide area networks. NetWare networks; integration and NDS conversions to Active Directory networks. Firewall installations and upgrades. Cisco routers and switches; VPN networks optimization including site-to-site and client/server. Voice over IP and PBX installations. Custom database and web-based front-end systems development for contact management, association membership, statistical analysis, and business management tools. Communications Specialist Company Name Specialist with Law Firm Gibson, Dunn & Crutcher and as IT Manager with CPA Firm Crutchley, Marginot and Tosi. Provided WAN, LAN and Server Management as well as OS and network installs, upgrades and migrations and systems. implementations. Education and Training Master of Science : Computer Science 2016 Georgia Institute of Technology City , State , USA Bachelor of Science : Information Technology 2014 Strayer University City , State GPA: Summa cum Laude Concentration in Security Graduated Summa Cum Laude ITIL v3 Foundation · Security+ · Microsoft Certified Professional (MCP) · Master Certified Novell Engineer-Security Cisco Certified Network Associate · Cisco Certified Design Associate Member : Information Technology Project Management Institute Information Technology Skills accounting, Active Directory, AD, Architect, Borland, Budgeting, business development, business management, Business Startup, C, C++, Cisco Certified Network Associate, Certified Novell Engineer, CISCO, Cisco Certified, Cisco routers, Citrix, client/server, computer networking, Consulting, contact management, controller, conversion, CPA, CSS, client, clients, database, Database Design, DC, Dell, documentation, DNS, eCommerce, E-Business, email, ERP, Enterprise Resource Planning, finance, Firewall, help desk, HP, HTML, human resource management, Hypertext markup language, PHP, image, information technology, IT support, ITIL v, JavaScript, LAN, LDAP, Team Leadership, Law, Linux, managing, MAS90, access, Microsoft Certified Professional, MCP, Microsoft Dynamics, Exchange, Office, Windows, 2000, migration, MySQL, NDS, network administration, network design and installation, Network Security, Network, networks, new business development, Novell, NetWare, OS, Optimization, Oracle, developer, Paradox, Payroll, PBX, PCI, peak, Perl, phone system, processes, programmer, Python, reporting, Router, routers, Sage, SAN, Scheduling, servers, scripting, scripts, MS-SQL, staffing, statistical analysis, switches, switch, Systems Design, systems development, T-1, TCP/IP, Terminal Server, troubleshooting, Upgrades, VPN, Microsoft Visual Basic, VB, Visual Studio, Voice over IP, VOIP, Website, websites, WAN, Windows server

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME637766931" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_637766931_1_415123508" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="637766931FNAM1"> </span> <span> </span> <span class="field lName" id="637766931LNAM1"> IT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM637766933" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM637766933"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637766933_1_415123518" style="padding-top:0px;"> <div class="field singlecolumn" id="637766933FRFM1"> Director of Information Technology More than two decades of sound IT leadership in areas including IT strategy and security; systems analysis, architecting, installation, integration and streamlining; software development and management; network design, administration and management; technical support and help desk management and telecommunications management. Proven business leadership skills in strategic planning, consulting, change management, policy development, team leadership and motivation, training and development, project management, process improvement and procedure development. Operationally astute with demonstrated abilities in new business development, needs assessments, proposal development, presentations, contract negotiations, post-sales support and client relationship management. Financially savvy with superior skills in budget planning and forecasting, business forecasting, financial reporting and traditional accounting functions including A/R, A/P, General Ledger and Payroll Management. Recent recipient of B.S. in Information Technology with a Concentration in Cyber Security Technology and completed case studies in Current Homeland Security Issues, Perimeter Defense Techniques, Systems Analysis and Development, System Modeling Theory and Project Management. </div> </div> </div> <div class="section" id="SECTION_HILT637766934" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT637766934"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637766934_1_415123519" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="637766934SKC11"> <ul> <li> Workforce Planning &amp; Scheduling</li> <li> Contractor Management</li> <li> Team Leadership &amp; Motivation</li> <li> Training &amp; Development Business Partnering</li> <li> Consulting</li> <li> Vendor Partnering &amp; Management</li> <li> Budgeting</li> <li> Payroll Management Business Startup &amp; Growth</li> <li> Technology Implementations &amp; Upgrades</li> <li> Network Architect &amp; Administration Network Security</li> </ul> </td> <td class="field twocol_2" id="637766934SKC21"> <ul> <li> Website Creation &amp; Management</li> <li> Router &amp; Firewall Configuration &amp; Optimization </li> <li> Custom Database design</li> <li> Custom Front-End Systems design </li> <li> Development Environment Software: C, Microsoft Visual Basic, Visual Studio</li> <li> Enterprise Resource Planning (ERP) Software: Oracle E-Business Suite, Microsoft Dynamics GP, Sage Pro, MAS90</li> <li> Object or Component Oriented Development Software: Borland Paradox, C++; </li> <li> Practical extraction and reporting language:  Perl, Python, PHPWeb </li> <li> Platform Development Software: Hypertext markup language HTML, JavaScript, CSS<br/> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM637766936" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR637766937" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR637766937"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637766937_1_415123511" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637766937JTIT1"> IT Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="637766937JSTD1"> 01/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="637766937EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname" id="637766937COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="637766937JDES1" itemprop="description"> <ul> <li> Provide IT consulting and support to clients including Intuit, Washington Home Mortgage, The Library of Virginia and NeighborWorks America Washington Home Mortgage: Recommend efficient use of resources.</li> <li> Support planning for Office 365 migration; facilitate Cisco UCS reinstall and conversion from T-1 to Verizon Digital Voice.</li> <li> Library of Virginia: Reviewed domain server installations and processes to improve performance.</li> <li> Documented systems.</li> <li> Installed and configured Citrix Provisioning Services.</li> <li> Configured and integrated Infoblox DNS appliances.</li> <li> Setup Hyper-V server for image maintenance.</li> <li> NeighborWorks America: Created network documentation.</li> <li> Identified areas of inefficiency in help desk processes.</li> <li> Firewall changes ­ access and NAT rules and firmware upgrades.</li> <li> DC infrastructure (backbone, UCS/ blade servers, storage, switches, routers, vCenter, VOIP, etc.) optimization and maintenance.</li> <li> Active Directory maintenance (domain controllers, multiple forests) ­ including resolving issues with replication of DNS and AD info; troubleshooting domain controller issues, DNS management, CISCO ­ ASA, UCS, VOIP phone system / Unified Communications, Data Domain, EMC storage.</li> <li> Analyzed Cloud services, submitted recommendations for improvement, and identified areas of inefficiency.</li> <li> Created VMWare Server images and adjusted for performance and stability.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637766937_2_415123512" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637766937JTIT2"> Technical Director/Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="637766937JSTD2"> 01/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="637766937EDDT2"> 01/2013</span> </span> </span> <span class="paddedline"> <span class="companyname" id="637766937COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="637766937JDES2" itemprop="description"> <ul> <li> A firm providing comprehensive technology consulting, IT support and computer networking solutions.</li> <li> Served as a technical and professional expert across teams, clients, and the information technology spectrum.</li> <li> Led or served in engagements involving management of VMware ESXi; provision of cloud service support; server and workstation installation and maintenance, SAN installation and maintenance; switch, router, firewall and VoIP support; Windows server installation and upgrades; TCP/IP network design and installation and network security provisioning and management.</li> <li> Led or participated in System Projects that included: System PCI Compliance check and configuration.</li> <li> Exchange 2000-2010 upgrades and new installations.</li> <li> Campus wireless network design and installation.</li> <li> Cisco VoIP systems design and implementation.</li> <li> Server installation and consolidation using VMware ESXi and Hyper-V servers.</li> <li> Windows Terminal Server 2008 and Wyse terminal installations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637766937_3_415123513" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637766937JTIT3"> Director of Managed Services / IT Manager / Professional Services Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="637766937JSTD3"> 01/1993</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="637766937EDDT3"> 01/2010</span> </span> </span> <span class="paddedline"> <span class="jobline" id="637766937JDES3" itemprop="description"> <ul> <li> A firm providing comprehensive technology consulting, IT support and computer networking solutions.</li> <li> Founded and grew the organization from a startup to a respected local consultancy.</li> <li> Drove all new business development while running all daily back office support functions including finance, accounting, human resource management, and staffing and workforce management.</li> <li> Took the lead in delivering IT consulting and professional services to Associations, Non-profits, and SMEs across the DC/Metro Area.</li> <li> Served in roles beyond project manager that included lead programmer and lead developer.</li> <li> Utilized technologies that included DirectX C++ simulator; MS-SQL 200-2012, MySQL and PHP on Linux and Windows 2003-2012 server platforms, C programs, VB scripts, PowerShell and batch scripting.</li> <li> Functioned as Chief Architect providing onsite and remote network administration, at a peak of 300+ network nodes among 30 different businesses.</li> <li> Grew a home business with a handful of clients into a profitable $25,000/ month operation by effectively developing and managing all business development, client engagements and supporting operations.</li> <li> Established partnerships with major vendors, including HP, Dell, Microsoft (Solution Provider) and Novell (Gold Partner).</li> <li> Directly managed projects or engagements that included: eCommerce websites creation and installation.</li> <li> Hyper-V and ESX installations for Windows 2003 and 2008 servers Active Directory, LDAP and email installations across wide area networks.</li> <li> NetWare networks; integration and NDS conversions to Active Directory networks.</li> <li> Firewall installations and upgrades.</li> <li> Cisco routers and switches; VPN networks optimization including site-to-site and client/server.</li> <li> Voice over IP and PBX installations.</li> <li> Custom database and web-based front-end systems development for contact management, association membership, statistical analysis, and business management tools.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637766937_4_415123514" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637766937JTIT4"> Communications Specialist</span> </span> <span class="paddedline"> <span class="companyname" id="637766937COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="637766937JDES4" itemprop="description"> <ul> <li> Specialist with Law Firm Gibson, Dunn &amp; Crutcher and as IT Manager with CPA Firm Crutchley, Marginot and Tosi.</li> <li> Provided WAN, LAN and Server Management as well as OS and network installs, upgrades and migrations and systems.</li> <li> implementations.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC637766938" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC637766938"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637766938_1_415123515" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="637766938DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="637766938STUY1"> Computer Science</span> <span class="datesWrapper"> <span class="jobdates" id="637766938GRYR1"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="637766938SCHO1" itemprop="name"> Georgia Institute of Technology</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="637766938SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="637766938SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="637766938SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="637766938FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637766938_2_415123516" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="637766938DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="637766938STUY2"> Information Technology</span> <span class="datesWrapper"> <span class="jobdates" id="637766938GRYR2"> 2014</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="637766938SCHO2" itemprop="name"> Strayer University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="637766938SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="637766938SSTA2"> State</span> <span class="joblocation eduCountry" id="637766938SCNT2"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="637766938GRPA2"> Summa cum Laude</span> </span> <span class="paddedline"> <span class="field" id="637766938FRFM2"> <div> Concentration in Security</div> <div> <font> Graduated Summa Cum Laude</font> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637766938_3_415123517" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="637766938DGRE3" itemprop="name"> ITIL v3 Foundation · Security+ · Microsoft Certified Professional (MCP) · Master Certified Novell Engineer-Security Cisco Certified Network Associate · Cisco Certified Design Associate Member</span> <span> : </span> <span class="programline" id="637766938STUY3"> Information Technology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="637766938SCHO3" itemprop="name"> Project Management Institute</span> </span> <span class="paddedline"> <span class="field" id="637766938FRFM3"> Information Technology</span> </span> </div> </div> </div> <div class="section" id="SECTION_TSKL637766935" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL637766939" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL637766939"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637766939_1_415123520" style="padding-top:0px;"> <div class="field singlecolumn" id="637766939FRFM1"> accounting, Active Directory, AD, Architect, Borland, Budgeting, business development, business management, Business Startup, C, C++, Cisco Certified Network Associate, Certified Novell Engineer, CISCO, Cisco Certified, Cisco routers, Citrix, client/server, computer networking, Consulting, contact management, controller, conversion, CPA, CSS, client, clients, database, Database Design, DC, Dell, documentation, DNS, eCommerce, E-Business, email, ERP, Enterprise Resource Planning, finance, Firewall, help desk, HP, HTML, human resource management, Hypertext markup language, PHP, image, information technology, IT support, ITIL v, JavaScript, LAN, LDAP, Team Leadership, Law, Linux, managing, MAS90, access, Microsoft Certified Professional, MCP, Microsoft Dynamics, Exchange, Office, Windows, 2000, migration, MySQL, NDS, network administration, network design and installation, Network Security, Network, networks, new business development, Novell, NetWare, OS, Optimization, Oracle, developer, Paradox, Payroll, PBX, PCI, peak, Perl, phone system, processes, programmer, Python, reporting, Router, routers, Sage, SAN, Scheduling, servers, scripting, scripts, MS-SQL, staffing, statistical analysis, switches, switch, Systems Design, systems development, T-1, TCP/IP, Terminal Server, troubleshooting, Upgrades, VPN, Microsoft Visual Basic, VB, Visual Studio, Voice over IP, VOIP, Website, websites, WAN, Windows server</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Professional Summary Support Engineer with Public Trust Clearance and 10 years of Information Technology experience in installing, maintaining, and repairing hardware, software, and networks. Work well independently, or in a group setting providing all facets of server, computer and network support. Fluent in Spanish. Core Qualifications Technical Hardware: Windows, Macintosh, IBM, Dell, Toshiba, Sony, HP, Cisco routers, switches, network printers Operating Systems and Networks: Windows 8.1, Windows 8, Windows 7, Vista, Windows XP, 2000, 98, Windows Server 2008, 2003, Linux, TCP/IP, DNS, DHCP, FTP, VPN; OS X Lion and Mavericks Applications /Software Tools: Microsoft Office 2010, 2007 & 2003, Visio, Adobe Acrobat, Photoshop, Lotus Notes, Symantec Ghost, Symantec PC Anywhere, Dameware, McAfee Antivirus, ImageX, Trend, Putty, WebEX, Westlaw, Parallels Desktop, Microsoft Virtual Server 2005, VM Infrastructure Client, Juniper & Cisco VPN Medical Applications: Casetrakker, eClinicalWorks Databases: Access and MySQL Ticketing Systems: Service Manager, Remedy, Heat, Altiris, Jira Experience September 2014 to November 2014 Company Name City , State IT Consultant Developed plan for network management platform for release software upgrades for SevOne customers, to include procedures and scripts for backup, high availability continuity of polling during upgrade, and data stitching upon completion. Backed up data, restored solutions and data migrations for hardware refresh, cluster migrations and cluster re-alignment projects with customers. Actively contributed to the consistent improvement in processes and scripts/automation in delivery of services. Troubleshoot issues on Linux servers, Apache Web Server, MySQL, PHP and automation scripts for SevOne clients. November 2011 to September 2014 Company Name City , State Systems/Test Engineer Contractor for U.S. Immigration and Customs Enforcement at Department of Homeland Security. Provided tier 1-3 technical and application support for 60 headquarters staff and 900 remote medical staff users. 2,000 website users with account creation, updating of accounts and issues with website. Administered and performed account creation, deletion, permissions and configuration for Medical Applications (Casetrakker and eClinicalWorks) and also related network accounts in Active Directory. Tested Casetrakker medical software to identify root causes, verify reported problems or validate and verify resolved issues. Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges. Coordinated action with local ITFO's to resolve issues that required escalated issues. Performed peripheral and software installations and upgrades on Servers and Desktops including testing of peripheral integration with eClinicalWorks and testing of new eClinicalWorks builds. Traveled to field sites to as Lead Engineer for deployment, migration and desktop refreshes to new network. Maintained IT hardware and peripheral inventory storage. Developed and maintained test cases, create test data and gather results and/or statistics to allow for analysis of issues, leading to satisfactory resolutions. Run 3rd party tools such as CDS admin to test workstations and Mid-Tier Diagnostics. Tested and provided technical support to local and Field Case Managers users for medical-related applications; eClinicalWorks, appointment scheduling software, and various databases. Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations. Installed, configured, and supported virtual machines in VMware Vcenter. August 2008 to November 2011 Company Name City , State Systems Administrator Provided tier 2 - 3 level support for 400 local end users and 150 remote users. Performed computer and user account creation, deletion, and configuration in Active Directory. Hardware installation and maintenance of workstations, servers, and networking equipment. Imaged computers and laptops using Ghost and ImageX. Administered Symantec VERITAS Backup Exec to make sure backups are successful and change tapes. Installed and configured Windows Server 2003 & 2008. Administer Blackberry Exchange Servers; Reset passwords, wipe blackberry data. Installed Blackberry software and setup Blackberry phones and IPADS for end users. Configured and troubleshoot network printers on a LAN. Performed LAN/WAN troubleshooting on any network. Coordinated new desktop equipment deployment and manage loaner hardware pool. Created and configured VMs (Virtual Machines) and allocate corresponding system resources as required. Installed, configured current and future versions of TCP/IP networking and remote access software:VPN, iPASS, Citrix. Lead and managed small projects locally such as Microsoft 2007 SCCM deployments in a small-scale global environment of 50 users. Deployed, evaluated and tested new software in production environment. Provided recommendation and if necessary implemented planning and assistance upon testing completion. January 2008 to April 2008 Company Name City , State Analyst (Contractor) Resolved application and technical issues for 3,000 customers needing assistance on HopOne Internet Services. Server hardware up/downgrades for 3,000 servers. Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges. Server reboots and re/installs for Windows and different versions of Linux such as Fedora, Ubuntu, CentOS, and Red Hat. Setup cables, server racks, router and switches in the data center. Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems. October 2007 to January 2008 Company Name City , State Helpdesk Analyst (Contractor) Responded to telephone calls, email and personnel requests for technical support for Department of Defense. Troubleshoot desktop, server, LAN/WAN, hardware and software for 2,000 remote users and 80 local users. Implemented file backups and configured systems and applications. Dispatched technicians and maintain track of tickets. Maintained network printers, laptop & desktop computers along with the associated peripherals. June 2007 to October 2007 Company Name City , State Project Team Lead (Contractor) Managed, lead, and served as Tier 2 escalation support for 11-15 technicians on a daily bases with hardware/software issues on Windows Server 2003. Provided Service Level Agreements and technician deliverables to make sure they were met. Created and posted reports to Access database with information on types on installations, dates, inn codes, technicians, and whether sites were completed or aborted. support of management initiatives to improve services, add value or reduce cost in line with the business goals. Resolved local IT support for hardware and software problems, including end user desktops, laptops and blackberry phones. Troubleshoot and configured network printers and replace maintenance kits. October 2006 to June 2007 Company Name City , State Data Analyst (Contractor) Participated in the development of configuration protocols, requirements/design documentation and definition of medicare test cases. Ensured that project data, data listings/transfer and reports were reviewed and corrected. Refined Access database reports to extract selected data that is useful for creating a monitoring plan. Analyzed state process and collaborated with hospital clinical staff to identify business and functional requirements. Responsible for Tier 1-2 hardware, software and network support to 100 medical staff. Use database tools (Microsoft Access), programming/scripting languages (SQL), spreadsheets (Excel) and word processing (Word) to run queries for data. June 2005 to June 2006 Company Name City , State Document Analyst Built and executed data queries via Access and SQL to identify trends and resolve data issues for Department of Transportation. Provided accurate and appropriate interpretation of data, applying knowledge to evaluation, analysis and interpretation of data. Transferred and manipulated existing data to edit current information or proof read new entries in Access database for accuracy. Deployment, configuration and technical support for desktops and laptops for 100 end users. Reviewed reports created by consultants as part as the QA process to maintain a 95% or better score. November 2004 to May 2005 Company Name City , State Contractor Provided Tier 1 technical support to 300 end users with hardware, software, and application problems. Installed, upgraded, and maintained desktop and portable computer hardware, software, printers, and peripherals. Updated and maintained the automated recall information system using Access database. Handled between 30-40 incoming calls on a daily basis, created tickets and gathered information to resolve or escalate technical issues. Education Stratford University City , State , US Associate of Applied Science : Network Management and Security Stratford University, Woodbridge, VA Associate of Applied Science in Network Management and Security, Graduated October 2014 Stratford University City , State , US Bachelor of Science : Information Technology, Network Engineering Stratford University, Woodbridge, VA Pursuing Bachelor of Science in Information Technology with Concentration in Network Engineering 10/2014 - Present Presentations Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations Certifications New Horizons Computer Learning Center, Atlanta, GA CompTia A+ and Network Sunset Learning Center Red Hat System Administration I (RH124) Languages Fluent in Spanish. Skills Deployment, Maintenance, Active Directory, Testing, Workstations, Access, Technical Support, Printers, Blackberry, Windows Server 2003, Cases, Documentation, Test Cases, Backups, Lan, Lan/wan, Integration, Integrator, Backup Exec, Citrix, Exchange, Ghost, Hardware Installation, Networking, Production Environment, Remote Access, Symantec, Tcp, Tcp/ip, Veritas, Veritas Backup Exec, Vms, Vpn, Wan Troubleshooting, Security, Accounts And, Accounts In, Application Support, Change Management, Configuration Management, Databases, Engineer, Immigration, Inventory, It Procurement, Lead Engineer, Microsoft Visio, Of Accounts, Procurement, Scheduling, Scheduling Software, Statistics, Test Engineer, Visio, Vmware, Database, Sql, Qa, Qa Process, Data Analyst, Design Documentation, Excel, Medicare, Microsoft Access, Ms Access, Scripting, Word, Basis, Incoming Calls, Systems Integration, Acrobat, Adobe Acrobat, Altiris, Cisco, Comptia, Dhcp, Dns, Facets, Ftp, Juniper, Learning Center, Learning Centers, Lotus Notes, Microsoft Office, Microsoft Office 2010, Ms Office, Office 2010, Pc Anywhere, Photoshop, Remedy, Symantec Pc Anywhere, System Administration, Systems Administration, Virtual Machine, Virtual Server, Vm, Westlaw, Windows 7, Windows 8, Windows Server 2008, Windows Xp, Wise, Linux, It Support, Service Level Agreements, Team Lead, Data Center, Red Hat, Router, File, Helpdesk, Telephone, Apache, Clients, Migrations, Mysql, Php, Solutions, Web Server, Associate

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME580745382" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_580745382_1_378057628" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="580745382FNAM1"> </span> <span> </span> <span class="field" id="580745382LNAM1"> IT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM580745390" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM580745390"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745390_1_378057630" style=" padding-top:0px; "> <div class="field singlecolumn" id="580745390FRFM1"> Support Engineer with Public Trust Clearance and 10 years of Information Technology experience in installing, maintaining, and repairing hardware, software, and networks. Work well independently, or in a group setting providing all facets of server, computer and network support. Fluent in Spanish.</div> </div> </div> <div class="section" id="SECTION_HILT580745391" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT580745391"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745391_1_378057631" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="580745391SKC11"> Technical Hardware: Windows, Macintosh, IBM, Dell, Toshiba, Sony, HP, Cisco routers, switches, network printers Operating Systems and Networks: Windows 8.1, Windows 8, Windows 7, Vista, Windows XP, 2000, 98, Windows Server 2008, 2003, Linux, TCP/IP, DNS, DHCP, FTP, VPN; OS X Lion and Mavericks Applications /Software Tools: Microsoft Office 2010, 2007 &amp; 2003, Visio, Adobe Acrobat, Photoshop, Lotus Notes, Symantec Ghost, Symantec PC Anywhere, Dameware, McAfee Antivirus, ImageX, Trend, Putty, WebEX, Westlaw, Parallels Desktop, Microsoft Virtual Server 2005, VM Infrastructure Client, Juniper &amp; Cisco VPN Medical Applications: Casetrakker, eClinicalWorks Databases: Access and MySQL Ticketing Systems: Service Manager, Remedy, Heat, Altiris, Jira</td> <td class="field twocol_2" id="580745391SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR580745393" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR580745393"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745393_1_378057633" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD1"> September 2014</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT1"> November 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT1"> IT Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES1" itemprop="description"> <ul> <li> Developed plan for network management platform for release software upgrades for SevOne customers, to include procedures and scripts for backup, high availability continuity of polling during upgrade, and data stitching upon completion.</li> <li> Backed up data, restored solutions and data migrations for hardware refresh, cluster migrations and cluster re-alignment projects with customers.</li> <li> Actively contributed to the consistent improvement in processes and scripts/automation in delivery of services.</li> <li> Troubleshoot issues on Linux servers, Apache Web Server, MySQL, PHP and automation scripts for SevOne clients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_2_378057634" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD2"> November 2011</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT2"> September 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT2"> Systems/Test Engineer</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES2" itemprop="description"> <ul> <li> Contractor for U.S. Immigration and Customs Enforcement at Department of Homeland Security.</li> <li> Provided tier 1-3 technical and application support for 60 headquarters staff and 900 remote medical staff users. 2,000 website users with account creation, updating of accounts and issues with website.</li> <li> Administered and performed account creation, deletion, permissions and configuration for Medical Applications (Casetrakker and eClinicalWorks) and also related network accounts in Active Directory.</li> <li> Tested Casetrakker medical software to identify root causes, verify reported problems or validate and verify resolved issues.</li> <li> Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges. Coordinated action with local ITFO's to resolve issues that required escalated issues.</li> <li> Performed peripheral and software installations and upgrades on Servers and Desktops including testing of peripheral integration with eClinicalWorks and testing of new eClinicalWorks builds.</li> <li> Traveled to field sites to as Lead Engineer for deployment, migration and desktop refreshes to new network.</li> <li> Maintained IT hardware and peripheral inventory storage.</li> <li> Developed and maintained test cases, create test data and gather results and/or statistics to allow for analysis of issues, leading to satisfactory resolutions.</li> <li> Run 3rd party tools such as CDS admin to test workstations and Mid-Tier Diagnostics.</li> <li> Tested and provided technical support to local and Field Case Managers users for medical-related applications; eClinicalWorks, appointment scheduling software, and various databases.</li> <li> Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations.</li> <li> Installed, configured, and supported virtual machines in VMware Vcenter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_3_378057635" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD3"> August 2008</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT3"> November 2011</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT3"> Systems Administrator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES3" itemprop="description"> <ul> <li> Provided tier 2 - 3 level support for 400 local end users and 150 remote users.</li> <li> Performed computer and user account creation, deletion, and configuration in Active Directory.</li> <li> Hardware installation and maintenance of workstations, servers, and networking equipment.</li> <li> Imaged computers and laptops using Ghost and ImageX.</li> <li> Administered Symantec VERITAS Backup Exec to make sure backups are successful and change tapes.</li> <li> Installed and configured Windows Server 2003 &amp; 2008.</li> <li> Administer Blackberry Exchange Servers; Reset passwords, wipe blackberry data.</li> <li> Installed Blackberry software and setup Blackberry phones and IPADS for end users.</li> <li> Configured and troubleshoot network printers on a LAN. Performed LAN/WAN troubleshooting on any network.</li> <li> Coordinated new desktop equipment deployment and manage loaner hardware pool.</li> <li> Created and configured VMs (Virtual Machines) and allocate corresponding system resources as required.</li> <li> Installed, configured current and future versions of TCP/IP networking and remote access software:VPN, iPASS, Citrix.</li> <li> Lead and managed small projects locally such as Microsoft 2007 SCCM deployments in a small-scale global environment of 50 users.</li> <li> Deployed, evaluated and tested new software in production environment. Provided recommendation and if necessary implemented planning and assistance upon testing completion.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_4_378057636" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD4"> January 2008</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT4"> April 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT4"> Analyst (Contractor)</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES4" itemprop="description"> <ul> <li> Resolved application and technical issues for 3,000 customers needing assistance on HopOne Internet Services.</li> <li> Server hardware up/downgrades for 3,000 servers. Setup user accounts, rights, security, systems and network groups with appropriate system and network privileges.</li> <li> Server reboots and re/installs for Windows and different versions of Linux such as Fedora, Ubuntu, CentOS, and Red Hat.</li> <li> Setup cables, server racks, router and switches in the data center.</li> <li> Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_5_378057637" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD5"> October 2007</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT5"> January 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT5"> Helpdesk Analyst (Contractor)</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES5" itemprop="description"> <ul> <li> Responded to telephone calls, email and personnel requests for technical support for Department of Defense.</li> <li> Troubleshoot desktop, server, LAN/WAN, hardware and software for 2,000 remote users and 80 local users.</li> <li> Implemented file backups and configured systems and applications.</li> <li> Dispatched technicians and maintain track of tickets.</li> <li> Maintained network printers, laptop &amp; desktop computers along with the associated peripherals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_6_378057639" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD6"> June 2007</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT6"> October 2007</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP6" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT6"> Project Team Lead (Contractor)</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES6" itemprop="description"> <ul> <li> Managed, lead, and served as Tier 2 escalation support for 11-15 technicians on a daily bases with hardware/software issues on Windows Server 2003.</li> <li> Provided Service Level Agreements and technician deliverables to make sure they were met.</li> <li> Created and posted reports to Access database with information on types on installations, dates, inn codes, technicians, and whether sites were completed or aborted.</li> <li> support of management initiatives to improve services, add value or reduce cost in line with the business goals.</li> <li> Resolved local IT support for hardware and software problems, including end user desktops, laptops and blackberry phones.</li> <li> Troubleshoot and configured network printers and replace maintenance kits.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_7_378057640" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD7"> October 2006</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT7"> June 2007</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP7" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT7"> Data Analyst (Contractor)</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES7" itemprop="description"> <ul> <li> Participated in the development of configuration protocols, requirements/design documentation and definition of medicare test cases.</li> <li> Ensured that project data, data listings/transfer and reports were reviewed and corrected.</li> <li> Refined Access database reports to extract selected data that is useful for creating a monitoring plan.</li> <li> Analyzed state process and collaborated with hospital clinical staff to identify business and functional requirements.</li> <li> Responsible for Tier 1-2 hardware, software and network support to 100 medical staff.</li> <li> Use database tools (Microsoft Access), programming/scripting languages (SQL), spreadsheets (Excel) and word processing (Word) to run queries for data.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_8_378057641" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD8"> June 2005</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT8"> June 2006</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP8" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT8"> Document Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES8" itemprop="description"> <ul> <li> Built and executed data queries via Access and SQL to identify trends and resolve data issues for Department of Transportation.</li> <li> Provided accurate and appropriate interpretation of data, applying knowledge to evaluation, analysis and interpretation of data.</li> <li> Transferred and manipulated existing data to edit current information or proof read new entries in Access database for accuracy.</li> <li> Deployment, configuration and technical support for desktops and laptops for 100 end users.</li> <li> Reviewed reports created by consultants as part as the QA process to maintain a 95% or better score.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745393_9_378057642" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="580745393JSTD9"> November 2004</div> <div> to </div> <div class="jobdates" format="%B %Y" id="580745393EDDT9"> May 2005</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="580745393COMP9" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745393JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745393JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="580745393JTIT9"> Contractor</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="580745393JDES9" itemprop="description"> <ul> <li> Provided Tier 1 technical support to 300 end users with hardware, software, and application problems.</li> <li> Installed, upgraded, and maintained desktop and portable computer hardware, software, printers, and peripherals.</li> <li> Updated and maintained the automated recall information system using Access database.</li> <li> Handled between 30-40 incoming calls on a daily basis, created tickets and gathered information to resolve or escalate technical issues.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC580745401" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC580745401"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745401_1_378057643" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="580745401GRYR1"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="580745401SCHO1" itemprop="name"> Stratford University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745401SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745401SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="580745401SCNT1"> US</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="580745401DGRE1" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" id="580745401STUY1"> Network Management and Security</span> </span> <span class="paddedline"> <span class="field" id="580745401FRFM1"> Stratford University, Woodbridge, VA Associate of Applied Science in Network Management and Security, Graduated October 2014</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580745401_2_378057644" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="580745401GRYR2"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="580745401SCHO2" itemprop="name"> Stratford University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="580745401SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="580745401SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="580745401SCNT2"> US</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="580745401DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="580745401STUY2"> Information Technology, Network Engineering</span> </span> <span class="paddedline"> <span class="field" id="580745401FRFM2"> Stratford University, Woodbridge, VA Pursuing Bachelor of Science in Information Technology with Concentration in Network Engineering 10/2014 - Present</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL580746888" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_PRES580745392" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRES580745392"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745392_1_378057632" style=" padding-top:0px; "> <div class="field singlecolumn" id="580745392FRFM1"> Maintained configuration management, IT procurement and maintenance renewal documentation. Created and updated network diagrams using Microsoft Visio to provide for presentations</div> </div> </div> <div class="section" id="SECTION_CERT580745402" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT580745402"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745402_1_378057645" style=" padding-top:0px; "> <div class="field singlecolumn" id="580745402FRFM1"> New Horizons Computer Learning Center, Atlanta, GA CompTia A+ and Network Sunset Learning Center Red Hat System Administration I (RH124)</div> </div> </div> <div class="section" id="SECTION_LANG580745403" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG580745403"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745403_1_378057647" style=" padding-top:0px; "> <div class="field singlecolumn" id="580745403FRFM1"> Fluent in Spanish.</div> </div> </div> <div class="section" id="SECTION_SKLL580745404" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL580745404"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580745404_1_378057648" style=" padding-top:0px; "> <div class="field singlecolumn" id="580745404FRFM1"> Deployment, Maintenance, Active Directory, Testing, Workstations, Access, Technical Support, Printers, Blackberry, Windows Server 2003, Cases, Documentation, Test Cases, Backups, Lan, Lan/wan, Integration, Integrator, Backup Exec, Citrix, Exchange, Ghost, Hardware Installation, Networking, Production Environment, Remote Access, Symantec, Tcp, Tcp/ip, Veritas, Veritas Backup Exec, Vms, Vpn, Wan Troubleshooting, Security, Accounts And, Accounts In, Application Support, Change Management, Configuration Management, Databases, Engineer, Immigration, Inventory, It Procurement, Lead Engineer, Microsoft Visio, Of Accounts, Procurement, Scheduling, Scheduling Software, Statistics, Test Engineer, Visio, Vmware, Database, Sql, Qa, Qa Process, Data Analyst, Design Documentation, Excel, Medicare, Microsoft Access, Ms Access, Scripting, Word, Basis, Incoming Calls, Systems Integration, Acrobat, Adobe Acrobat, Altiris, Cisco, Comptia, Dhcp, Dns, Facets, Ftp, Juniper, Learning Center, Learning Centers, Lotus Notes, Microsoft Office, Microsoft Office 2010, Ms Office, Office 2010, Pc Anywhere, Photoshop, Remedy, Symantec Pc Anywhere, System Administration, Systems Administration, Virtual Machine, Virtual Server, Vm, Westlaw, Windows 7, Windows 8, Windows Server 2008, Windows Xp, Wise, Linux, It Support, Service Level Agreements, Team Lead, Data Center, Red Hat, Router, File, Helpdesk, Telephone, Apache, Clients, Migrations, Mysql, Php, Solutions, Web Server, Associate</div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Accomplished high-energy Executive Manager with a strong background in manufacturing engineering and over 25 years of experience with significant accomplishments in turnaround situations, team building, training, strategic planning, P&L oversight and revenue enhancement. Results oriented, consummate professional with excellent interpersonal and communicative skills, outstanding problem solving/troubleshooting abilities, and a proven success record achieving operational excellence. An extremely enthusiastic, self-directed, real change leader possessing the unique ability to manage multiple projects, make sound and timely decisions and ensure project completion to meet all critical deadlines and budget constraints. Hands on leadership experience interfacing and developing supplier partners, sales, marketing and customers. Skill Highlights Strategic Planning Training and Development Revenue Enhancement Infrastructure Development Total Quality Management Risk and Liability Management Project Management Performance/Metrics Management Supplier Management HACCP and GMP Certification Lean Manufacturing Six-Sigma Champion Manufacturing Engineering Quality Systems Design GFSI SQF Practitioner Business Process Reengineering Education Bachelor of Science : Industrial Technology 1992 Southern Illinois University City , State , USA Associate of Science : Fuel Systems Maintenance 1989 Community College of the US Air Force City , State , USA Skills HACCP Certified Lean Manufacturing Certified Six Sigma Certified Champion Better Process Control Certified Core Accomplishments Operations Management   •Utilized Lean/Sigma to reduce setup and changeover times and improve production throughput by 35% at Trifecta Foods •Designed, developed and implemented Key Performance Indicators (KPI's) for the entire plant, reducing Lotus Pet Foods labor cost by 37% •Constructed, developed and maintained an annual operational budget to more than a 15% savings from plan at Lotus Pet Foods Inc. •Improved throughput by 39% over a 4-year period through improved Lean Manufacturing, SPC, training program, plant layout and cell technology implementation, inventory control systems, Quality Systems Program, continuous process improvements and key capital investments, with no increase in staff while at Pacific Fabric Reels Inc. •Acknowledged by the United States Air Force as a Titan II ICBM Propellant Transfer System Master Team Chief - responsible for directing and managing the maintenance team and associated budgets and $200 billion of USAF hardware while safely transferring over 1 million gallons of highly toxic missile propellants. Supplier Management   •Designed, developed and implemented a purchasing and contracting system and procedures, restoring discipline to the purchasing process and eliminating over market value contracts, saving over $500K at Trifecta Foods LLC. •Created product specifications for purchasing reducing errors by 98% for in incoming ingredients and goods at Lotus Pet Foods. •Fashioned a supplier partnership and score card system for all vendors, increasing supplier on time shipments to 99% at Albanese Confectionery Group. •Established a supplier partnership program at Pacific Fabric Reels including creating consignment inventory, lowering costs from each supplier by an average of 5% and created a JIT inventory system, with random cycle counts and increased inventory accuracy to 99% Quality Enhancement .   •Successfully led 3 Food Manufacturing companies through GFSI SQF Level II Certification designing and developing complete Quality Systems, Quality Policies and Directives, Food Defense Programs, GMP's and HACCP programs. •Led the ISO 9001 Registration and Compliance Team, Project Manager of the MRP/ERP Implementation Team and installed a superior Quality Assurance System resulting in ISO Certification at Carleton Technologies. •Created, implemented and maintained a complete Quality System resulting in successful ISO 9001 and 14001 Registration while with Pacific Fabric Reels. Staff Development   •Designed and implemented a world class training programs and Certified Operator Programs at every company for which I have served, resulting in increased efficiencies, reduction in process waste and lower operating costs. •Conceived, developed and maintained Standard Operating Procedures for all operations including Quality Control, Sanitation, Supply Chain, Warehouse/Distribution Center and Production/Manufacturing for each company I have served. • Recognized by the United States Air Force as a Titan II and MX (Peacekeeper) ICBM Master Instructor. Continuous Improvement Management   •Employed engineering and process improvement skills and saved Lotus Pet Foods over $1 Million dollars in equipment upgrades, equipment installations and process improvements. •Performed 2 Kaizen Events in 2 separate Departments, which enabled on time shipments to rise to 99.3% division wide and increased overall Quality Shipments to 98.9%. Developed and implemented a written Master Training Plan for all employees in the division and reduced turnover to less than 1% by improving work place morale at Multiwall Packaging. •Utilizing Lean and Six Sigma practices, re-engineered and automated all processes resulting in a gross margins of over 35%, overhead indirect spending reduction by 21%, decreased production staff by 60%, doubled production output, reduced scrap ratio to less than 0.5% and improved the on time delivery metric to 100% at Pacific Fabric Reels. •Engaged Lean Manufacturing principles and launched Continuous Improvement Teams at SCI which resulted in enhanced sales from $21 million to over $38 million, increasing throughput by 28%, reducing inventory by $3 million and improved gross margins by 12%. •Applied Lean/Sigma and TPS manufacturing techniques and hands on management approach lowered labor cost in first 3 months from 31% to 16% and reduced customer quality complaints by 50%. Implemented a complete ISO Quality System at Multiwall packaging. Risk Management   •Designed, developed and implemented a comprehensive safety program for every company that I have served, greatly mitigating and eliminating recordable industrial injuries and illnesses. Professional Experience Consultant 02/2014 to Current Company Name City , State Perform private consulting services in Operational Management for food and non-food manufacturing companies. Director of Operations/Director of Quality Assurance 08/2013 to 12/2013 Company Name City , State Directed, led and managed all facets of the Plant Operations with P&L oversight including Manufacturing, Production Scheduling, MRP/ERP (SAGE – MAS200), Inventory Control, Materials Management, Procurement/Purchasing, Supply Chain Management, Traffic/Logistics, Warehouse Order Fulfillment, Human Resources, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Plant Engineering, Maintenance, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative SQF Level II and Employee Training. Plant Manager/Director of Quality Assurance 01/2012 to 08/2013 Company Name City , State Directed, led and managed all facets of the Plant Operations with P&L oversight including Manufacturing, Production Scheduling, MRP/ERP (SAGE) and Warehouse Management System (WMS) Implementation, Inventory Control, Materials Management, Procurement, Traffic/Logistics, Warehouse Order Fulfillment, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Engineering, Maintenance, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative and Employee Training Director of Operations 11/2010 to 11/2011 Company Name City , State Directed, led and managed all facets of the Operations Team with P&L oversight including Production Scheduling, MRP/ERP (MAS 200) and Warehouse Management System (WMS) Implementation, Inventory Control, Materials Management, Procurement, Traffic/Logistics, Warehouse Order Fulfillment, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Engineering, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative and Employee Training Consultant 01/2010 to 03/2010 Company Name City , State Hired as a consultant to install a new high speed packaging machine line and robotic packing system and perform an assessment of the company and prepare a report to assist with future growth. Vice President and General Manager/Director of Quality Assurance 01/2004 to 10/2009 Company Name City , State Directed, managed and led all functions and departments of the business with complete P&L ownership. Responsible for Manufacturing, Quality Assurance, Sales and Marketing activities, Project Management, Research and Development, Engineering, Strategic Planning, Policy and Procedure establishment, Mergers and Acquisitions, Forecasting, New Product Introduction (NPI), New Product Development (NPD), and Strategic Planning. Executive Director of Operations 07/2002 to 10/2003 Company Name City , State Directed, led, managed all facets of Manufacturing Operations with P&L oversight including Production Control, Materials Management, Procurement, Traffic/Logistics, Quality Assurance, Shipping/Receiving, IT, Project Management, Human Resources, Engineering, Administration and Training. Operations Manager 04/2000 to 05/2002 Company Name City , State Managed, led and directed all facets of Production, Materials, Administration, Maintenance, Training, Quality Assurance, ISO, Project Management, Shipping/Receiving, Sales, Customer Service, Marketing and Third Party DOT Representative Inspection. Director of Manufacturing/Plant Manager/Manufacturing Engineer 08/1997 to 01/2000 Company Name City , State Directed, managed and led all manufacturing operations including, Production, Warehouse/Distribution, Receiving, Purchasing, Training, Maintenance, Machinists, Project Management, Manufacturing Engineering, Research and Development, Planning/Scheduling and Production Control. Plant Manager/Manufacturing Engineer/Quality Manager 04/1993 to 07/1997 Company Name City , State Directed, managed and led all manufacturing operations with P&L responsibility including Production, Engineering, HR, R&D, Maintenance, Sales, Customer Service, Project Management, Purchasing, Marketing, Logistics and Quality Assurance. Aircraft Mechanic/Technician 01/1990 to 04/1993 Company Name City , State Performed commercial aircraft (MD 80, MD 11) jet engine installations, testing and inspection. Technical Sergeant - E6 06/1978 to 11/1989 Company Name City , State Performed specialized Technical Maintenance for the Titan II and the Peacekeeper - MX Missile Systems. Top Secret Clearance-Inactive.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME571094900" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_571094900_1_371908720" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="571094900FNAM1"> </span> <span> </span> <span class="field lName" id="571094900LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM571094902" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM571094902"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094902_1_371908739" style=" padding-top:0px; "> <div class="field singlecolumn" id="571094902FRFM1"> <p align="LEFT"> Accomplished high-energy Executive Manager with a strong background in manufacturing engineering and over 25 years of experience with significant accomplishments in turnaround situations, team building, training, strategic planning, P&amp;L oversight and revenue enhancement. Results oriented, consummate professional with excellent interpersonal and communicative skills, outstanding problem solving/troubleshooting abilities, and a proven success record achieving operational excellence. An extremely enthusiastic, self-directed, real change leader possessing the unique ability to manage multiple projects, make sound and timely decisions and ensure project completion to meet all critical deadlines and budget constraints. Hands on leadership experience interfacing and developing supplier partners, sales, marketing and customers. </p> </div> </div> </div> <div class="section" id="SECTION_HILT571094903" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT571094903"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094903_1_371912083" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="571094903SKC11"> <ul> <li> Strategic Planning </li> <li> Training and Development</li> <li> Revenue Enhancement </li> <li> Infrastructure Development </li> <li> Total Quality Management</li> <li> Risk and Liability Management </li> <li> Project Management </li> <li> Performance/Metrics Management</li> </ul> </td> <td class="field twocol_2" id="571094903SKC21"> <ul> <li> Supplier Management </li> <li> HACCP and GMP Certification</li> <li> Lean Manufacturing </li> <li> Six-Sigma Champion </li> <li> Manufacturing Engineering </li> <li> Quality Systems Design </li> <li> GFSI SQF Practitioner</li> <li> Business Process Reengineering </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC571094905" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC571094905"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094905_1_371908733" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="571094905DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="571094905STUY1"> Industrial Technology</span> <span class="datesWrapper"> <span class="jobdates" id="571094905GRYR1"> 1992</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="571094905SCHO1" itemprop="name"> Southern Illinois University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="571094905SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="571094905SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="571094905SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="571094905FRFM1"> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094905_2_371908736" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="571094905DGRE2" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" id="571094905STUY2"> Fuel Systems Maintenance</span> <span class="datesWrapper"> <span class="jobdates" id="571094905GRYR2"> 1989</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="571094905SCHO2" itemprop="name"> Community College of the US Air Force</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="571094905SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="571094905SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="571094905SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="571094905FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL571094908" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL571094908"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094908_1_371908740" style=" padding-top:0px; "> <div class="field singlecolumn" id="571094908FRFM1"> <p align="LEFT"> HACCP Certified</p> <p align="LEFT"> Lean Manufacturing Certified</p> <p align="LEFT"> Six Sigma Certified Champion</p> <p align="LEFT"> Better Process Control Certified</p> </div> </div> </div> <div class="section" id="SECTION_ACCM571094907" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM571094907"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094907_1_371928549" style=" padding-top:0px; "> <div class="field singlecolumn" id="571094907FRFM1"> <p align="LEFT"> <b> <i> Operations Management</i> </b>  </p> <p align="LEFT"> •Utilized Lean/Sigma to reduce setup and changeover times and improve production throughput by 35% at Trifecta Foods</p> <p align="LEFT"> •Designed, developed and implemented Key Performance Indicators (KPI's) for the entire plant, reducing Lotus Pet Foods labor cost by 37%</p> <p align="LEFT"> •Constructed, developed and maintained an annual operational budget to more than a 15% savings from plan at Lotus Pet Foods Inc.</p> <p align="LEFT"> •Improved throughput by 39% over a 4-year period through improved Lean Manufacturing, SPC, training program, plant layout and cell technology implementation, inventory control systems, Quality Systems Program, continuous process improvements and key capital investments, with no increase in staff while at Pacific Fabric Reels Inc.</p> <p align="LEFT"> •Acknowledged by the United States Air Force as a Titan II ICBM Propellant Transfer System Master Team Chief - responsible for directing and managing the maintenance team and associated budgets and $200 billion of USAF hardware while safely transferring over 1 million gallons of highly toxic missile propellants.</p> <p align="LEFT"> <b> <i> Supplier Management</i> </b>  </p> <p align="LEFT"> •Designed, developed and implemented a purchasing and contracting system and procedures, restoring discipline to the purchasing process and eliminating over market value contracts, saving over $500K at Trifecta Foods LLC.</p> <p align="LEFT"> •Created product specifications for purchasing reducing errors by 98% for in incoming ingredients and goods at Lotus Pet Foods. </p> <p align="LEFT"> •Fashioned a supplier partnership and score card system for all vendors, increasing supplier on time shipments to 99% at Albanese Confectionery Group.</p> <p align="LEFT"> •Established a supplier partnership program at Pacific Fabric Reels including creating consignment inventory, lowering costs from each supplier by an average of 5% and created a JIT inventory system, with random cycle counts and increased inventory accuracy to 99%</p> <p align="LEFT"> <b> <i> Quality Enhancement</i> </b> <b> .</b>  </p> <p align="LEFT"> •Successfully led 3 Food Manufacturing companies through GFSI SQF Level II Certification designing and developing complete Quality Systems, Quality Policies and Directives, Food Defense Programs, GMP's and HACCP programs.</p> <p align="LEFT"> •Led the ISO 9001 Registration and Compliance Team, Project Manager of the MRP/ERP Implementation Team and installed a superior Quality Assurance System resulting in ISO Certification at Carleton Technologies.</p> <p align="LEFT"> •Created, implemented and maintained a complete Quality System resulting in successful ISO 9001 and 14001 Registration while with Pacific Fabric Reels.</p> <p align="LEFT"> <b> <i> Staff Development</i> </b>  </p> <p align="LEFT"> •Designed and implemented a world class training programs and Certified Operator Programs at every company for which I have served, resulting in increased efficiencies, reduction in process waste and lower operating costs.</p> <p align="LEFT"> •Conceived, developed and maintained Standard Operating Procedures for all operations including Quality Control, Sanitation, Supply Chain, Warehouse/Distribution Center and Production/Manufacturing for each company I have served.</p> <p align="LEFT"> • Recognized by the United States Air Force as a Titan II and MX (Peacekeeper) ICBM Master Instructor.</p> <p align="LEFT"> <b> <i> Continuous Improvement Management</i> </b>  </p> <p align="LEFT"> •Employed engineering and process improvement skills and saved Lotus Pet Foods over $1 Million dollars in equipment upgrades, equipment installations and process improvements.</p> <p align="LEFT"> •Performed 2 Kaizen Events in 2 separate Departments, which enabled on time shipments to rise to 99.3% division wide and increased overall Quality Shipments to 98.9%. Developed and implemented a written Master Training Plan for all employees in the division and reduced turnover to less than 1% by improving work place morale at Multiwall Packaging.</p> <p align="LEFT"> •Utilizing Lean and Six Sigma practices, re-engineered and automated all processes resulting in a gross margins of over 35%, overhead indirect spending reduction by 21%, decreased production staff by 60%, doubled production output, reduced scrap ratio to less than 0.5% and improved the on time delivery metric to 100% at Pacific Fabric Reels.</p> <p align="LEFT"> •Engaged Lean Manufacturing principles and launched Continuous Improvement Teams at SCI which resulted in enhanced sales from $21 million to over $38 million, increasing throughput by 28%, reducing inventory by $3 million and improved gross margins by 12%.</p> <p align="LEFT"> •Applied Lean/Sigma and TPS manufacturing techniques and hands on management approach lowered labor cost in first 3 months from 31% to 16% and reduced customer quality complaints by 50%. Implemented a complete ISO Quality System at Multiwall packaging.</p> <p align="LEFT"> <b> <i> Risk Management</i> </b>  </p> <p align="LEFT"> •Designed, developed and implemented a comprehensive safety program for every company that I have served, greatly mitigating and eliminating recordable industrial injuries and illnesses.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR571094904" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR571094904"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_571094904_1_371908722" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD1"> 02/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES1" itemprop="description"> <ul> <li> Perform private consulting services in Operational Management for food and non-food manufacturing companies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_2_371908723" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT2"> Director of Operations/Director of Quality Assurance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD2"> 08/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT2"> 12/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES2" itemprop="description"> <ul> <li> Directed, led and managed all facets of the Plant Operations with P&amp;L oversight including Manufacturing, Production Scheduling, MRP/ERP (SAGE – MAS200), Inventory Control, Materials Management, Procurement/Purchasing, Supply Chain Management, Traffic/Logistics, Warehouse Order Fulfillment, Human Resources, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Plant Engineering, Maintenance, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative SQF Level II and Employee Training. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_3_371908724" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT3"> Plant Manager/Director of Quality Assurance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD3"> 01/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT3"> 08/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES3" itemprop="description"> <ul> <li> Directed, led and managed all facets of the Plant Operations with P&amp;L oversight including Manufacturing, Production Scheduling, MRP/ERP (SAGE) and Warehouse Management System (WMS) Implementation, Inventory Control, Materials Management, Procurement, Traffic/Logistics, Warehouse Order Fulfillment, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Engineering, Maintenance, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative and Employee Training</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_4_371930716" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT4"> Director of Operations</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD4"> 11/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT4"> 11/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES4" itemprop="description"> <ul> <li> Directed, led and managed all facets of the Operations Team with P&amp;L oversight including Production Scheduling, MRP/ERP (MAS 200) and Warehouse Management System (WMS) Implementation, Inventory Control, Materials Management, Procurement, Traffic/Logistics, Warehouse Order Fulfillment, Quality Assurance, Shipping/Receiving, Project Management, Research and Development, Engineering, Operations Administration, Safety, HACCP Team, Global Food Safety Initiative and Employee Training</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_5_371930997" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT5"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD5"> 01/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT5"> 03/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES5" itemprop="description"> <ul> <li> Hired as a consultant to install a new high speed packaging machine line and robotic packing system and perform an assessment of the company and prepare a report to assist with future growth. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_6_371932258" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT6"> Vice President and General Manager/Director of Quality Assurance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD6"> 01/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT6"> 10/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES6" itemprop="description"> <ul> <li> Directed, managed and led all functions and departments of the business with complete P&amp;L ownership. Responsible for Manufacturing, Quality Assurance, Sales and Marketing activities, Project Management, Research and Development, Engineering, Strategic Planning, Policy and Procedure establishment, Mergers and Acquisitions, Forecasting, New Product Introduction (NPI), New Product Development (NPD), and Strategic Planning.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_7_371908726" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT7"> Executive Director of Operations</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD7"> 07/2002</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT7"> 10/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES7" itemprop="description"> <ul> <li> Directed, led, managed all facets of Manufacturing Operations with P&amp;L oversight including Production Control, Materials Management, Procurement, Traffic/Logistics, Quality Assurance, Shipping/Receiving, IT, Project Management, Human Resources, Engineering, Administration and Training.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_8_371908727" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT8"> Operations Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD8"> 04/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT8"> 05/2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES8" itemprop="description"> <ul> <li> Managed, led and directed all facets of Production, Materials, Administration, Maintenance, Training, Quality Assurance, ISO, Project Management, Shipping/Receiving, Sales, Customer Service, Marketing and Third Party DOT Representative Inspection.<font> </font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_9_371908728" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT9"> Director of Manufacturing/Plant Manager/Manufacturing Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD9"> 08/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT9"> 01/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES9" itemprop="description"> <ul> <li> Directed, managed and led all manufacturing operations including, Production, Warehouse/Distribution, Receiving, Purchasing, Training, Maintenance, Machinists, Project Management, Manufacturing Engineering, Research and Development, Planning/Scheduling and Production Control.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_10_371908729" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT10"> Plant Manager/Manufacturing Engineer/Quality Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD10"> 04/1993</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT10"> 07/1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP10" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT10" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES10" itemprop="description"> <ul> <li> Directed, managed and led all manufacturing operations with P&amp;L responsibility including Production, Engineering, HR, R&amp;D, Maintenance, Sales, Customer Service, Project Management, Purchasing, Marketing, Logistics and Quality Assurance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_11_371908730" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT11"> Aircraft Mechanic/Technician</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD11"> 01/1990</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT11"> 04/1993</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP11" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT11" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA11" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES11" itemprop="description"> <ul> <li> Performed commercial aircraft (MD 80, MD 11) jet engine installations, testing and inspection.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_571094904_12_371908731" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="571094904JTIT12"> Technical Sergeant - E6</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="571094904JSTD12"> 06/1978</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="571094904EDDT12"> 11/1989</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="571094904COMP12" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="571094904JCIT12" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="571094904JSTA12" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="571094904JDES12" itemprop="description"> <ul> <li> Performed specialized Technical Maintenance for the Titan II and the Peacekeeper - MX Missile Systems. Top Secret Clearance-Inactive.</li> </ul> </span> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Friendly and enthusiastic [Job Title] with [Number] years of specialization in [Type of Restaurant]. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Highlights Detail-oriented team player with strong leadership, advising, consulting and problem resolution skills. Offer valuable experience in sales and customer service, along with prospecting and account retention. Maintain excellent interpersonal communication, strategic and tactical problem solving skills. Excellence in Salesforce CRM, Microsoft Dynamics CRM and Microsoft Office suite. Proficient in Adobe suite. Accomplishments Dean's List for Academic Honors: Fall 1998 through Summer 2002 Experience 01/2015 - Current Company Name － City , State Consultant to transform business operations and to achieve business goals through use of DNB tools and CRM integration. Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets. Transformed business operations and contributed over $8M in revenue by FY13Q2 to achieve business goals. Consultant to transform business operations and to achieve business goals. Design, manage, and deploy complex, high-risk technical customer solutions from conception to production. 01/2011 - 01/2014 Company Name － City , State Senior Business Consultation Acquisitions New Business Acquisition and Consulting Led 24 x 7 operations amongst cross-functional teams. Resolved more than 2,000 network disruptions during our 2012 contract, resulting in decreased impact on customer revenues. Presented weekly reports to client executives, supported and managed the client relationship across a dynamic, high intensity environment with stringent SLAs while achieving timely implementation, adhering to budget constraints, and generating new business opportunities. Acquisition of new customers through inbound calls and chats, probing questions and value add of product suite. Knowledgeable of full product suite from sales and marketing tools to financial services and custom API integration. Hoover's, DNBi, FR, 01/2010 - 01/2011 Company Name － City , State Independent Agent Streamlined team operations and facilitated issue resolution to meet contract compliance metrics. Marketing AFLAC supplemental insurance products through outside sales and networking to generate accounts. Accountable for servicing new and existing payroll accounts and policyholders, along with nominating recruits. Consistently meet new business goals for individual direct accounts, group payroll and employee direct accounts. 01/2009 - 01/2010 Company Name － City , State Account Executive Presented over 300 test cases to the State of Connecticut, which established realistic expectations of project deliverables thereby strengthening the customer relationship while also achieving deadlines and exceeding targets. Sold Search Engine Marketing and Optimization services to businesses through face to face or phone presentations. Responsible for generating leads, maintaining CRM data, acquiring and servicing new business accounts. Repeatedly exceeded monthly goals by generating high levels of new clients along with excellent retention rates. 01/2008 - 01/2009 Company Name － City , State Owner / Publisher Concurrently planned, executed and deployed 27 critical client projects within a 6-month period while also actively managing 100+ pipeline client projects. Developed and successfully implemented a Concept to Production Life Cycle management enhancement solution. Oversee all facets of the publication including client relations, ad design, layout, distribution and pay processing. Took over entire business and turned around for print within two weeks by preserving and increasing advertisers. Created awareness in community and grew client base and relationships with thorough account management. 01/2007 - 01/2008 Company Name － City , State Sales and Marketing Director Exceeded customer expectations by clarifying project outcomes, summarizing HP's service performance data, and emphasizing benefits of service changes to customer. Created sales division and generated new clients through consistent, persistent prospecting and networking. Business consultant accountable for developing and launching small business video and online media division. Responsible for all aspects of projects, overseeing entire production process, and maintaining client relationships. API 01/2005 - 01/2008 Company Name － City , State Account Executive and Media Consultant Consultative outside sales position requiring organization, self-motivation and time management skills. Consistently achieved objectives for revenue generation through print, online and search engine advertising sales. Responsible for prospect generation, along with all aspects of account development and retention. Education 2002 St. Edward's University － City , State , US Bachelor of Arts : Communications St. Edward's University, Austin, TX 1998- 2002 Bachelor of Arts Degree in Communications with Specialty in Communication Studies: GPA 3.8 Presentations Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets Skills Sales, Marketing, Sales And, Operations, And Marketing, Api, Integration, Integrator, Budget, Financial Services, From Sales, Outside Sales, Account Executive, Search Engine, Account Development, Advertising, Advertising Sales, Sales Position, Time Management, Accountable For, Networking, Clients, Crm, Customer Relationship Management, Accounts And, Direct Accounts, Metrics, Payroll, Cases, Leads, Optimization, Search Engine Marketing, Test Cases, Account Management, Client Relations, Facets, Life Cycle, Pipeline, Publisher, Benefits, Business Consultant, Created Sales, Production Process, Prospecting, And Account, Customer Service, Detail-oriented, Dynamics, Dynamics Crm, In Sales, Microsoft Dynamics, Microsoft Dynamics Crm, Microsoft Office, Ms Office, Problem Resolution, Problem Solving, Public Relations, Receptionist, Retail Sales, Team Player, Business Operations, Solutions

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME569728819" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_569728819_1_371054496" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="569728819FNAM1"> </span> <span> </span> <span class="field" id="569728819LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM569728821" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM569728821"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728821_1_371058319" style=" padding-top:0px; "> <div class="field singlecolumn" id="569728821FRFM1"> <p align="LEFT"> Friendly and enthusiastic [Job Title] with [Number] years of specialization in [Type of Restaurant]. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.</p> </div> </div> </div> <div class="section" id="SECTION_HILT569728822" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT569728822"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728822_1_371054497" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="569728822SKC11"> <ul> <li> Detail-oriented team player with strong leadership, advising, consulting and problem resolution skills.</li> <li> Offer valuable experience in sales and customer service, along with prospecting and account retention.</li> </ul> </td> <td class="field twocol_2" id="569728822SKC21"> <ul> <li> Maintain excellent interpersonal communication, strategic and tactical problem solving skills.</li> <li> Excellence in Salesforce CRM, Microsoft Dynamics CRM and Microsoft Office suite. Proficient in Adobe suite.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM569728826" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM569728826"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728826_1_371054498" style=" padding-top:0px; "> <div class="field singlecolumn" id="569728826FRFM1"> Dean's List for Academic Honors: Fall 1998 through Summer 2002</div> </div> </div> <div class="section" id="SECTION_EXPR569728823" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR569728823"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728823_1_371054501" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD1"> 01/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES1" itemprop="description"> <ul> <li> to transform business operations and to achieve business goals through use of DNB tools and CRM integration.</li> <li> Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets.</li> <li> Transformed business operations and contributed over $8M in revenue by FY13Q2 to achieve business goals. Consultant to transform business operations and to achieve business goals.</li> <li> Design, manage, and deploy complex, high-risk technical customer solutions from conception to production.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_2_371054502" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD2"> 01/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT2"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT2"> Senior Business Consultation Acquisitions</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES2" itemprop="description"> <ul> <li> New Business Acquisition and Consulting</li> <li> Led 24 x 7 operations amongst cross-functional teams. Resolved more than 2,000 network disruptions during our 2012 contract, resulting in decreased impact on customer revenues.</li> <li> Presented weekly reports to client executives, supported and managed the client relationship across a dynamic, high intensity environment with stringent SLAs while achieving timely implementation, adhering to budget constraints, and generating new business opportunities.</li> <li> Acquisition of new customers through inbound calls and chats, probing questions and value add of product suite.</li> <li> Knowledgeable of full product suite from sales and marketing tools to financial services and custom API integration.</li> <li> Hoover's, DNBi, FR,</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_3_371054503" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD3"> 01/2010</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT3"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT3"> Independent Agent</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES3" itemprop="description"> <ul> <li> Streamlined team operations and facilitated issue resolution to meet contract compliance metrics.</li> <li> Marketing AFLAC supplemental insurance products through outside sales and networking to generate accounts.</li> <li> Accountable for servicing new and existing payroll accounts and policyholders, along with nominating recruits.</li> <li> Consistently meet new business goals for individual direct accounts, group payroll and employee direct accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_4_371054504" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD4"> 01/2009</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT4"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT4"> Account Executive</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES4" itemprop="description"> <ul> <li> Presented over 300 test cases to the State of Connecticut, which established realistic expectations of project deliverables thereby strengthening the customer relationship while also achieving deadlines and exceeding targets.</li> <li> Sold Search Engine Marketing and Optimization services to businesses through face to face or phone presentations.</li> <li> Responsible for generating leads, maintaining CRM data, acquiring and servicing new business accounts.</li> <li> Repeatedly exceeded monthly goals by generating high levels of new clients along with excellent retention rates.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_5_371054505" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD5"> 01/2008</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT5"> 01/2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT5"> Owner / Publisher</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES5" itemprop="description"> <ul> <li> Concurrently planned, executed and deployed 27 critical client projects within a 6-month period while also actively managing 100+ pipeline client projects.</li> <li> Developed and successfully implemented a Concept to Production Life Cycle management enhancement solution.</li> <li> Oversee all facets of the publication including client relations, ad design, layout, distribution and pay processing.</li> <li> Took over entire business and turned around for print within two weeks by preserving and increasing advertisers.</li> <li> Created awareness in community and grew client base and relationships with thorough account management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_6_371054506" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD6"> 01/2007</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT6"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT6"> Sales and Marketing Director</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES6" itemprop="description"> <ul> <li> Exceeded customer expectations by clarifying project outcomes, summarizing HP's service performance data, and emphasizing benefits of service changes to customer.</li> <li> Created sales division and generated new clients through consistent, persistent prospecting and networking.</li> <li> Business consultant accountable for developing and launching small business video and online media division.</li> <li> Responsible for all aspects of projects, overseeing entire production process, and maintaining client relationships.</li> <li> API</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_569728823_7_371054507" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="569728823JSTD7"> 01/2005</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="569728823EDDT7"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="569728823COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="569728823JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728823JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="569728823JTIT7"> Account Executive and Media Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="569728823JDES7" itemprop="description"> <ul> <li> Consultative outside sales position requiring organization, self-motivation and time management skills.</li> <li> Consistently achieved objectives for revenue generation through print, online and search engine advertising sales.</li> <li> Responsible for prospect generation, along with all aspects of account development and retention.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC569728824" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC569728824"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728824_1_371054509" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="569728824GRYR1"> 2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="569728824SCHO1" itemprop="name"> St. Edward's University</span> <span> － </span> <span class="joblocation jobcity" id="569728824SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="569728824SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="569728824SCNT1"> US</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="569728824DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="569728824STUY1"> Communications</span> </span> <span class="paddedline"> <span class="field" id="569728824FRFM1"> St. Edward's University, Austin, TX 1998- 2002 Bachelor of Arts Degree in Communications with Specialty in Communication Studies: GPA 3.8</span> </span> </div> </div> </div> <div class="section" id="SECTION_PRES569728827" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRES569728827"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728827_1_371054500" style=" padding-top:0px; "> <div class="field singlecolumn" id="569728827FRFM1"> Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets</div> </div> </div> <div class="section" id="SECTION_SKLL569728835" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL569728835"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_569728835_1_371054510" style=" padding-top:0px; "> <div class="field singlecolumn" id="569728835FRFM1"> <p align="LEFT"> Sales, Marketing, Sales And, Operations, And Marketing, Api, Integration, Integrator, Budget, Financial Services, From Sales, Outside Sales, Account Executive, Search Engine, Account Development, Advertising, Advertising Sales, Sales Position, Time Management, Accountable For, Networking, Clients, Crm, Customer Relationship Management, Accounts And, Direct Accounts, Metrics, Payroll, Cases, Leads, Optimization, Search Engine Marketing, Test Cases, Account Management, Client Relations, Facets, Life Cycle, Pipeline, Publisher, Benefits, Business Consultant, Created Sales, Production Process, Prospecting, And Account, Customer Service, Detail-oriented, Dynamics, Dynamics Crm, In Sales, Microsoft Dynamics, Microsoft Dynamics Crm, Microsoft Office, Ms Office, Problem Resolution, Problem Solving, Public Relations, Receptionist, Retail Sales, Team Player, Business Operations, Solutions</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Accomplished and highly skilled Controller with a proven ability to impact corporate performance through skillful orchestration of fiscal management and team leadership. Keen ability to influence processes integral to company growth driving operational excellence and achievement of objectives. Expertise in financial statement preparation and analysis, operational management, forecasting, and cost control. Provide strategic value by leveraging current financial administration trends and regulatory guidelines to shape solutions and approaches. Fiscal Administration Team Leadership Financial Statements Project Management Strategic Planning Development and Training Fiscal Report Generation Regulatory Compliance Cost Analysis Forecasting Highlights Navision* MAS 200 * Platinum * Oracle * Team * MS Office Suite * Peachtree Accounting * Turbo Tax * ATB General Ledger * QuickBooks Pro * FASB Depreciation for Windows .NetSuite Experience Consultant July 2014 to Current Company Name － City , State Manage monthly general ledger close and prepare financial statements for subsidiary company. Assist in quarterly financial statements with the control company reviewed by CFO. Brought up to date all quarterly sales tax reports to various states. Entrusted to do due diligence on a potential acquisition. Worked on various project assigned to. Controller August 2001 to May 2014 Company Name － City , State Highly valued financial controller with full accountability to formulate monthly consolidated financial statements and weekly cash forecasts. Successfully manage a team of 10 direct reports enveloping accounting and credit and collections operations guiding industry best practices to align with corporate strategy. Develop and oversee operating budgets by performing in-depth analysis of revenue, cost allocations, and expenditures to ensure optimal cost control. Strategically balance company growth plans with effective risk management through improved economic management policies and internal controls. Ensure accuracies in reconciliations, payroll processing, and reporting, keeping abreast of evolving company and industry trends/policies to achieve optimal efficiency. Entrusted to lead complex projects for senior management team and annual audit engagement procedures. Routinely partner with banks and financial institutions to prepare monthly borrowing base report. Carlo De Pinto. Controller June 2000 to August 2001 Company Name － City , State Led accounting and operations team of 10 professionals while preparing financial statements, sales commission reports, payroll, cost reports, budgets, and financial forecasts. Collaborated with change management teams to understand impacts of new accounting policies, financial statement initiatives, and non-standard transactions. Mentored new accountants on operational accounting, expense analysis, company standards, and variance analysis to drive operational excellence. Managed preparation of 401K and insurance documentation, as well as monthly sales tax filing/reporting encompassing 26 states. Expedited software implementation project resulting in a seamless transition to new accounting program. Functioned as a notably respected consultant with proficient coordination of special management projects. Controller March 1999 to May 2000 Company Name － City , State Built a highly competent team of 6 accounting professionals and maintained full responsibility of monthly and quarterly financial statement preparation for multiple subsidiaries. Carried out intricate side-by-side comparisons of monthly budgeted figures vs. actual revenue and expenses, subsequently formulating variance justifications. Prepared comprehensive year-end budget analysis, monthly account analysis, and intercompany reconciliations. Senior Accountant May 1992 to March 1999 Company Name － City , State Gained valuable exposure to construction, real estate, insurance, legal, and granite/marble industries while preparing financial reports and managing staff accountant team in tax and audit operations. Presented and monitored percentage of completion contracts along with pension and profit sharing plans with detailed reporting tools. Education Bachelor of Arts : Economics Accounting Montclair State College － City , State Economics Accounting Skills accounting, accountant, balance, budget analysis, budgets, change management, consultant, contracts, controller, cost control, credit, documentation, due diligence, senior management, filing, financial, financial statements, General Ledger, insurance, legal, managing, MS Office Suite, Windows, Navision, Oracle, payroll, payroll processing, Peachtree Accounting, Platinum, policies, profit, QuickBooks Pro, real estate, reporting, risk management, sales, strategy, tax, Turbo Tax, year-end

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME532902638" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_532902638_1_348013019" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="532902638FNAM1"> </span> <span> </span> <span class="field" id="532902638LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM532902640" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM532902640"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532902640_1_348013029" style=" padding-top:0px; "> <div class="field singlecolumn" id="532902640FRFM1"> Accomplished and highly skilled Controller with a proven ability to impact corporate performance through skillful orchestration of fiscal management and team leadership. Keen ability to influence processes integral to company growth driving operational excellence and achievement of objectives. Expertise in financial statement preparation and analysis, operational management, forecasting, and cost control. Provide strategic value by leveraging current financial administration trends and regulatory guidelines to shape solutions and approaches. Fiscal Administration Team Leadership Financial Statements Project Management Strategic Planning Development and Training Fiscal Report Generation Regulatory Compliance Cost Analysis Forecasting </div> </div> </div> <div class="section" id="SECTION_HILT532902641" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT532902641"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532902641_1_348013030" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="532902641SKC11"> <p align="LEFT"> Navision* MAS 200 * Platinum * Oracle * Team * MS Office Suite * Peachtree Accounting * </p> <br/> <p align="LEFT"> Turbo Tax * ATB General Ledger * QuickBooks Pro * FASB Depreciation for Windows .NetSuite</p> </td> <td class="field twocol_2 charspace" id="532902641SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR532902642" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR532902642"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532902642_1_348013021" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="532902642JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="532902642JSTD1"> July 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532902642EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="532902642COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="532902642JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902642JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532902642JDES1" itemprop="description"> <ul> <li> Manage monthly general ledger close and prepare financial statements for subsidiary company.</li> <li> Assist in quarterly financial statements with the control company reviewed by CFO.</li> <li> Brought up to date all quarterly sales tax reports to various states.</li> <li> Entrusted to do due diligence on a potential acquisition.</li> <li> Worked on various project assigned to.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532902642_2_348013022" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="532902642JTIT2"> Controller</span> <br/> <span> <span class="jobdates" format="%B %Y" id="532902642JSTD2"> August 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532902642EDDT2"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="532902642COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="532902642JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902642JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532902642JDES2" itemprop="description"> <ul> <li> Highly valued financial controller with full accountability to formulate monthly consolidated financial statements and weekly cash forecasts.</li> <li> Successfully manage a team of 10 direct reports enveloping accounting and credit and collections operations guiding industry best practices to align with corporate strategy.</li> <li> Develop and oversee operating budgets by performing in-depth analysis of revenue, cost allocations, and expenditures to ensure optimal cost control.</li> <li> Strategically balance company growth plans with effective risk management through improved economic management policies and internal controls.</li> <li> Ensure accuracies in reconciliations, payroll processing, and reporting, keeping abreast of evolving company and industry trends/policies to achieve optimal efficiency.</li> <li> Entrusted to lead complex projects for senior management team and annual audit engagement procedures.</li> <li> Routinely partner with banks and financial institutions to prepare monthly borrowing base report.</li> <li> Carlo De Pinto.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532902642_3_348013023" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="532902642JTIT3"> Controller</span> <br/> <span> <span class="jobdates" format="%B %Y" id="532902642JSTD3"> June 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532902642EDDT3"> August 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="532902642COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="532902642JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902642JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532902642JDES3" itemprop="description"> <ul> <li> Led accounting and operations team of 10 professionals while preparing financial statements, sales commission reports, payroll, cost reports, budgets, and financial forecasts.</li> <li> Collaborated with change management teams to understand impacts of new accounting policies, financial statement initiatives, and non-standard transactions.</li> <li> Mentored new accountants on operational accounting, expense analysis, company standards, and variance analysis to drive operational excellence.</li> <li> Managed preparation of 401K and insurance documentation, as well as monthly sales tax filing/reporting encompassing 26 states.</li> <li> Expedited software implementation project resulting in a seamless transition to new accounting program.</li> <li> Functioned as a notably respected consultant with proficient coordination of special management projects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532902642_4_348013025" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="532902642JTIT4"> Controller</span> <br/> <span> <span class="jobdates" format="%B %Y" id="532902642JSTD4"> March 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532902642EDDT4"> May 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="532902642COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="532902642JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902642JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532902642JDES4" itemprop="description"> <ul> <li> Built a highly competent team of 6 accounting professionals and maintained full responsibility of monthly and quarterly financial statement preparation for multiple subsidiaries.</li> <li> Carried out intricate side-by-side comparisons of monthly budgeted figures vs.</li> <li> actual revenue and expenses, subsequently formulating variance justifications.</li> <li> Prepared comprehensive year-end budget analysis, monthly account analysis, and intercompany reconciliations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532902642_5_348013027" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="532902642JTIT5"> Senior Accountant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="532902642JSTD5"> May 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532902642EDDT5"> March 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="532902642COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="532902642JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902642JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532902642JDES5" itemprop="description"> <ul> <li> Gained valuable exposure to construction, real estate, insurance, legal, and granite/marble industries while preparing financial reports and managing staff accountant team in tax and audit operations.</li> <li> Presented and monitored percentage of completion contracts along with pension and profit sharing plans with detailed reporting tools.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC532902643" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC532902643"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532902643_1_348013028" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="532902643DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="532902643STUY1"> Economics Accounting</span> <span class="jobdates" id="532902643GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="532902643SCHO1" itemprop="name"> Montclair State College</span> <span> － </span> <span class="joblocation jobcity" id="532902643SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="532902643SSTA1"> State</span> <span class="joblocation jobstate" id="532902643SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="532902643FRFM1"> Economics Accounting</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL532902644" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL532902645" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL532902645"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532902645_1_348013031" style=" padding-top:0px; "> <div class="field singlecolumn" id="532902645FRFM1"> accounting, accountant, balance, budget analysis, budgets, change management, consultant, contracts, controller, cost control, credit, documentation, due diligence, senior management, filing, financial, financial statements, General Ledger, insurance, legal, managing, MS Office Suite, Windows, Navision, Oracle, payroll, payroll processing, Peachtree Accounting, Platinum, policies, profit, QuickBooks Pro, real estate, reporting, risk management, sales, strategy, tax, Turbo Tax, year-end</div> </div> </div> </div>

CONSULTANT

Qualifications Microsoft Office Specialist, Symantec Endpoint Protection, Symantec Backup Exec., A+, Network+; Expert use of Service Management software & tools; Ability to learn new skills quickly; Solving complex PC, Network, Software issues; Software distribution automation; Software compliance audit & remediation; IT asset tracking & inventory audit; system security administration; support fortune 500 business users with level 1, 2, and 3 incidents; member of high priority technology project teams; install, move, add, change PC's, Network, and Voice communications; Coordination with critical 3rd party service providers - ACS/Xerox, Cognizant, Avaya, IBM, Verizon, AT&T; Ability to develop detailed technical instructions and processes; Ability to organize during periods of competing priorities; Communicate well with all levels of management; DCJS; AMAG Access Control Systems; Code Blue Systems; Access IT Universal - RS2 Technologies; VMWARE Administrator; Microsoft Office 97, 2000, XP, 2003, 2007, 2010, and 2013 - Proficient with Microsoft Word, Excel, Access, Project, and Visio; Proficient use of Citrix, VMware, Big Fix, Tivoli, Avaya Intuity, Shoretel, Novell, Windows 7, ZENworks, Full Disk Encryption, Cyber Security, JAMF - Casper Suite, Remedy, Service Center, Service Now Work Experience IT Consultant 07/2013 － Current Company Name City , State Provide customers with strategic guidance in regard to IT technology - defining software, hardware and network requirements, developing agreed solutions and implementing new systems; assist customers with change-management activities, designing, testing, installing and monitoring new systems Independent and objective advice on the use of IT; Windows 7 migrations (XP -> Windows 7); Server rebuilds; Server installs; Laptop and Desktop rebuilds hdd recovery; virus and malware removal; system clean up; WIFI maintenance (installation and removal of WIFI access points); Website design. End User Computing Architect 12/2009 － 07/2013 Company Name City , State Symantec Endpoint Protection Administrator; BigFix IT Asset & Software; Inventory System Administrator; JAMF Administrator using Casper ; Novell ZENworks Administrator; ServiceNow Implementation; GoToAssist Remote Support Administrator; Laptop and Desktop standard design and implementation; IT Asset Inventory auditing & reporting; Windows XP & Windows 7 PC Operating System Architecture; Windows 7 rollout; Ability and experience in managing vendor relationships; Build and manage capital budget for yearly hardware refresh, 2 - 4 million; HP/Dell/Lenovo Systems; Research and recommend infrastructure and platform tools and technologies; Ensuring architectural products meet future customer needs; 3rd level support for XP/Windows 7 and IOS devices (help desk field services group 3rd level support); Virus, Malware, Phishing expertise; Active Directory, Maintenance, Password resets, Access; Troubleshooting all platform levels - laptop/desktop, printer, server, vmu, virtual, vmware/citrix. Information Technology Field Services Specialist 06/2006 － 12/2009 Migrated 900+ end user computers & networks to new Richmond, VA headquarters; Duties included preparation of equipment, telephony diagnostic, and testing of network devices including server, tape libraries, and switches; Perform weekly on-call rotation, with 24/7 hour response to urgent incidents affecting supported location; Troubleshoot user submitted tickets ITIL, Remedy, Team Track help desk management software packages; Deployed systems to end users as older systems are replaced, PC life cycle management and refresh; Creating/deleting/modifying/configuring users, mailbox, distribution list, and public folders, using Lotus Notes 6.5 and Microsoft Outlook; Assist user in support and installation of software for proprietary and standard hardware configurations; Assist with network connectivity problems involving VPN, LAN, WAN connections; Maintain inventory data, including on-hand stock, disposal, and new equipment orders; Support enterprise mobile devices for corporation, utilizing Blackberry Enterprise Server; Execute mass user relocation and IMAC projects; Service Level Agreement & Incident Report development. Computer Lab Educator 06/2005 － 06/2006 Company Name City , State Resolve computer lab user incidents; Troubleshoot networking & PC incidents in classrooms and lab; Timely, accurate escalation of critical technology incidents; PC component troubleshooting & replacement (hard drives, CD-ROM, ribbon cables, etc.); Assist students with lab assignments. Education and Training AUBURN UNIVERSITY SARGEANT COMMUNITY COLLEGE - Management Information Systems Information Systems Technology City , State Management Information Systems Information Systems Technology High School Diploma : CENTRAL HIGH SCHOOL City , State Personal Information https://www.linkedin.com/pub/ Skills A+, Active Directory, auditing, automation, Avaya, Backup Exec, budget, cables, CD-ROM, change-management, Citrix, hardware, Encryption, Dell, designing, hard drives, help desk, HP, IBM, IMAC, Inventory, ITIL, LAN, Lotus Notes 6.5, managing, Access, Excel, Microsoft Office 97, Microsoft Office Specialist, Microsoft Outlook, Windows 7, 2000, Windows XP, Microsoft Word, Enterprise, Network, networking, networks, Novell, Operating System, PC's, printer, processes, reporting, Research, Service Level Agreement, strategic, switches, Symantec, System Administrator, telephony, Tivoli, Troubleshoot, Troubleshooting, Visio, Voice communications, VPN, WAN, Website design, ZENworks Additional Information https://www.linkedin.com/pub/ /8/50/41b

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME516657097" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SUMM516657099" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT516657100" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT516657100"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657100_1_337339587" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 paracharspace" id="516657100SKC11"> Microsoft Office Specialist, Symantec Endpoint Protection, Symantec Backup Exec., A+, Network+; Expert use of Service Management software &amp; tools; Ability to learn new skills quickly; Solving complex PC, Network, Software issues; Software distribution automation; Software compliance audit &amp; remediation; IT asset tracking &amp; inventory audit; system security administration; support fortune 500 business users with level 1, 2, and 3 incidents; member of high priority technology project teams; install, move, add, change PC's, Network, and Voice communications; Coordination with critical 3rd party service providers - ACS/Xerox, Cognizant, Avaya, IBM, Verizon, AT&amp;T; Ability to develop detailed technical instructions and processes; Ability to organize during periods of competing priorities; Communicate well with all levels of management; DCJS; AMAG Access Control Systems; Code Blue Systems; Access IT Universal - RS2 Technologies; VMWARE Administrator; Microsoft Office 97, 2000, XP, 2003, 2007, 2010, and 2013 - Proficient with Microsoft Word, Excel, Access, Project, and Visio; Proficient use of Citrix, VMware, Big Fix, Tivoli, Avaya Intuity, Shoretel, Novell, Windows 7, ZENworks, Full Disk Encryption, Cyber Security, JAMF - Casper Suite, Remedy, Service Center, Service Now</td> <td class="field twocol_2 paracharspace" id="516657100SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL516657101" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM516657102" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR516657103" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR516657103"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657103_1_337339577" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516657103JTIT1"> IT Consultant</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="516657103JSTD1"> 07/2013</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="516657103EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="516657103COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="516657103JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="516657103JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="516657103JDES1" itemprop="description"> <ul> <li> Provide customers with strategic guidance in regard to IT technology - defining software, hardware and network requirements, developing agreed solutions and implementing new systems; assist customers with change-management activities, designing, testing, installing and monitoring new systems Independent and objective advice on the use of IT; Windows 7 migrations (XP -&gt; Windows 7); Server rebuilds; Server installs; Laptop and Desktop rebuilds hdd recovery; virus and malware removal; system clean up; WIFI maintenance (installation and removal of WIFI access points); Website design.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516657103_2_337339578" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516657103JTIT2"> End User Computing Architect</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="516657103JSTD2"> 12/2009</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="516657103EDDT2"> 07/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="516657103COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="516657103JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="516657103JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="516657103JDES2" itemprop="description"> <ul> <li> Symantec Endpoint Protection Administrator; BigFix IT Asset &amp; Software; Inventory System Administrator; JAMF Administrator using Casper ; Novell ZENworks Administrator; ServiceNow Implementation; GoToAssist Remote Support Administrator; Laptop and Desktop standard design and implementation; IT Asset Inventory auditing &amp; reporting; Windows XP &amp; Windows 7 PC Operating System Architecture; Windows 7 rollout; Ability and experience in managing vendor relationships; Build and manage capital budget for yearly hardware refresh, 2 - 4 million; HP/Dell/Lenovo Systems; Research and recommend infrastructure and platform tools and technologies; Ensuring architectural products meet future customer needs; 3rd level support for XP/Windows 7 and IOS devices (help desk field services group 3rd level support); Virus, Malware, Phishing expertise; Active Directory, Maintenance, Password resets, Access; Troubleshooting all platform levels - laptop/desktop, printer, server, vmu, virtual, vmware/citrix.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516657103_3_337339579" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516657103JTIT3"> Information Technology Field Services Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="516657103JSTD3"> 06/2006</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="516657103EDDT3"> 12/2009</span> </span> </span> <span class="paddedline"> <span class="jobline" id="516657103JDES3" itemprop="description"> <ul> <li> Migrated 900+ end user computers &amp; networks to new Richmond, VA headquarters; Duties included preparation of equipment, telephony diagnostic, and testing of network devices including server, tape libraries, and switches; Perform weekly on-call rotation, with 24/7 hour response to urgent incidents affecting supported location; Troubleshoot user submitted tickets ITIL, Remedy, Team Track help desk management software packages; Deployed systems to end users as older systems are replaced, PC life cycle management and refresh; Creating/deleting/modifying/configuring users, mailbox, distribution list, and public folders, using Lotus Notes 6.5 and Microsoft Outlook; Assist user in support and installation of software for proprietary and standard hardware configurations; Assist with network connectivity problems involving VPN, LAN, WAN connections; Maintain inventory data, including on-hand stock, disposal, and new equipment orders; Support enterprise mobile devices for corporation, utilizing Blackberry Enterprise Server; Execute mass user relocation and IMAC projects; Service Level Agreement &amp; Incident Report development.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516657103_4_337339580" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="516657103JTIT4"> Computer Lab Educator</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="516657103JSTD4"> 06/2005</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="516657103EDDT4"> 06/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="516657103COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="516657103JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="516657103JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="516657103JDES4" itemprop="description"> <ul> <li> Resolve computer lab user incidents; Troubleshoot networking &amp; PC incidents in classrooms and lab; Timely, accurate escalation of critical technology incidents; PC component troubleshooting &amp; replacement (hard drives, CD-ROM, ribbon cables, etc.); Assist students with lab assignments.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC516657104" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC516657104"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657104_1_337339582" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="516657104GRYR1"> </span> </span> <span class="degree" id="516657104DGRE1" itemprop="name"> </span> <span class="companyname companyname_educ" id="516657104SCHO1" itemprop="name"> AUBURN UNIVERSITY SARGEANT COMMUNITY COLLEGE</span> <span class="degree"> - </span> <span class="programline" id="516657104STUY1"> Management Information Systems Information Systems Technology</span> </span> <span class="paddedline"> <span class="eduLocation" id="516657104SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="516657104SSTA1"> State</span> <span class="eduLocation" id="516657104SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="516657104FRFM1"> Management Information Systems Information Systems Technology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_516657104_2_337339583" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="516657104GRYR2"> </span> </span> <span class="degree" id="516657104DGRE2" itemprop="name"> High School Diploma</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="516657104SCHO2" itemprop="name"> CENTRAL HIGH SCHOOL</span> <span class="programline" id="516657104STUY2"> </span> </span> <span class="paddedline"> <span class="eduLocation" id="516657104SCIT2"> City</span> <span> , </span> <span class="eduLocation" id="516657104SSTA2"> State</span> <span class="eduLocation" id="516657104SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="516657104FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN516657106" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN516657106"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657106_1_337339586" style=" padding-top:0px; "> <div class="field singlecolumn" id="516657106FRFM1"> https://www.linkedin.com/pub/</div> </div> </div> <div class="section" id="SECTION_SKLL516657113" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL516657113"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657113_1_337339588" style=" padding-top:0px; "> <div class="field singlecolumn" id="516657113FRFM1"> A+, Active Directory, auditing, automation, Avaya, Backup Exec, budget, cables, CD-ROM, change-management, Citrix, hardware, Encryption, Dell, designing, hard drives, help desk, HP, IBM, IMAC, Inventory, ITIL, LAN, Lotus Notes 6.5, managing, Access, Excel, Microsoft Office 97, Microsoft Office Specialist, Microsoft Outlook, Windows 7, 2000, Windows XP, Microsoft Word, Enterprise, Network, networking, networks, Novell, Operating System, PC's, printer, processes, reporting, Research, Service Level Agreement, strategic, switches, Symantec, System Administrator, telephony, Tivoli, Troubleshoot, Troubleshooting, Visio, Voice communications, VPN, WAN, Website design, ZENworks</div> </div> </div> <div class="section" id="SECTION_ADDI516657114" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI516657114"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_516657114_1_337339589" style=" padding-top:0px; "> <div class="field singlecolumn" id="516657114FRFM1"> <ul> <li> https://www.linkedin.com/pub/</li> <li> /8/50/41b</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Profile Results driven and team oriented reservoir engineer with extensive experience in reservoir management, enhanced oil recovery, reserve evaluation, integrated reservoir modeling, compositional simulation, economic analysis, geomechanics, and project management, looking to utilize his diverse analytical and research skills in a challenging role. Fluent in English and French. Has experience working with professionals of different technical and cultural backgrounds. Skills Pressure and rate transient analyses Decline curve analysis (Fekete Harmony) Volumetrics and material balance Economic analysis (ARIES) Knowledge in SEC reserves estimation concepts Project management Reservoir management History-matching and production forecast Compositional and black oil simulation Enhance oil recovery (Waterflooding, CO2 injection, WAG, and polymer flood). Knowledgeable in unconventional resourse evaluation and modeling of fractured systems. Good understanding of reservoir geology and depositional system fundamentals Geochemical modeling Reservoir geomechanics Good understanding of log and core analyses Accomplishments Strategic development Contributed in negotiations between operators and CO2 suppliers to evaluate the technical and economic viability of CO2 enhanced recovery in three Illinois Basin oil fields. This will result to potential increase in profit oil by about half a million barrels. Project Management By being the Principal investigator for a US Department of Energy project my employer gained an award of $1,000,900. Demonstrated technical and managerial leadership by putting together a team of geoscientists and engineers to complete projects on time and within budget thus saving client about $2 million in capital and operational cost. Directed and mentored interns who later landed permanent positions as a result of my efforts. Trained engineering staff on how to use and troubleshoot Landmark Nexus and Eclipse commercial simulators and so doing increased efficiency of the group by 15%. Project coordination and outreach Led a team of three researchers to three universities in Cameroon to donate computers and provide training in ArcGIS, MS Excel and MS Access to geoscience graduate students and staff, in March 2014. Appointments and awards Appointed by dean of Graduate School to serve as student representative of the graduate council at the University of South Florida from 2007 to 2009, to advice the dean on general policies and procedures on matters related to graduate education and research. Received the European Union- Greenhouse-gas Removal Apprenticeship and Student Program (EU- GRASP) post-doctoral research scholarship from 2009 to 2010. Professional Experience Consultant January 2009 Company Name － City , State Feasibility study of CO2 storage and wastewater disposal i nto the Lawson Formation in Polk County, Florida Develop a semi-analytical equations to estimate CO2 storage efficiency and pressure changes at the wellbore. Conduct fluid flow and geochemical simulations of CO2 and municipal wastewater injection. Evaluate geomechanical effects of fluid injection into the Lawson formation. Reservoir Engineer January 2011 to November 2014 Company Name － City , State 02/2011— 09/2012 Investigator Miscible and immiscible CO2 EOR pilots Fields: Mumford Hills (Clore sandstone) and Sugar Creek (Jackson sandstone). Operator: Gallagher Drilling Inc, Evansville Indiana Work diligently with geoscience and engineering staff to develop models that reflect geology and reservoir features. Collect and synthesize input data for compositional simulations. Calibrate reservoir models to field observations and data. Estimate reserves and forecast production using both analytical techniques and compositional simulation. Evaluate the viability of different field development scenarios and new drilling locations. 04/2012—12/2013 Key personnel Development of dimensionless performance curves for three of the most prolific oil producing formations in the Illinois Basin (Aux Vases (sandstone), Cypress (sandstone), and Ste. Genevieve (carbonate)) Fields: Clay City, Dale, Johnsonville, Iola, Lawrence, Mill Shoals, Olney, and Zeigler. Operators: Elysium Energy LLC, Sherman Oil, Farrar Oil Co. Inc., Rex Energy, Gallagher Drilling Inc., etc. History-match reservoir models to field observations and data. Design 5-spot patterns of different sizes (20, 40, and 80 acres) for the eight oil fields. Conduct miscible and immiscible compositional simulations of continuous CO2 and water-alternate-CO2 injection Generate dimensionless curves from simulation results to evaluate EOR performance for each oil field. 10/2012—09/2014 Principal Investigator Depositional environment and storage efficiency Project Deopositional environments: shelf clastic, shelf carbonates, reef, deltaic, fluvial deltaic, fluvial & alluvial, turbidite, and strandplain. Define, plan, monitor, and modify project. Evaluate progress using MS Project. (www.CO2sinkefficiency.org) Work with a team of sedimentary geologists, geostatisticians, engineers, and field operators to develop rigorous geologic and geocellular models of formations having different depositional environments. Mentor and train reservoir modeling staffs develop skills to conduct compositional simulations. Develop simulation workflow and manage reservoir modeling tasks. Design and manage the development of an access database tool used to analyze and interpret simulation results. Other responsibilities Provide general reservoir engineering and characterization expertise to other projects Respond to request from field operators, agencies, and staff. Lead research tasks in other projects. Write reports, journal manuscripts and communicate results to management and clients. Post-Doctoral Research Engineer November 2009 to October 2010 Company Name － City Coupled CO2 EOR-geomechanics simulation study (Aneth Field, Paradox Basin, Utah, Operator: Resolute Natural Resources) Calculate equation of state using measured crude oil properties. Upscale reservoir static model using Petrel. Collect and generate input data for compositional simulations History-match reservoir model to field data and estimate hydrocarbon reserves. Conduct coupled flow-geomechanical reservoir simulation of CO2-EOR and storage using Visage. Analyze simulation results and evaluate changes in reservoir stress and strain Correlate predicted geomechanical stress changes with bserved microseismicity Conduct simulation studies to evaluate impact of inflow-control-devices on well injectivity. Geophysical survey assistant November 2004 to July 2005 Company Name － City , State Line-up cables and place geophones for geophysical surveys Assist in equipment and personnel transportation to field sites. Education and Training Training : 2014 Landmark Aries training course, June 05, 2014, Houston, Texas. Practical aspects of CO2 flo0ding, April 13, 2014, SPE 19th Symposium on Improved Oil Recovery, Tulsa, OK. Reservoir characterization from laboratory to field, April 12, 2014, SPE 19th Symposium on Improved Oil Recovery, Tulsa, OK. Training : 2013 Landmark Nexus Basic Reservoir Simulation Course, May 20-22, 2013, Houston Texas. Landmark Nexus Intermediate Reservoir Simulation Course Training : 2012 Kepner-Tregoe Project Management Workshop, July 11-13, 2012, Champaign, Illinois. Training : 2011 Evaluating Reservoir Quality, Seal Potential, and Net Pay Course, July 14-15, 2011, Champaign, Illinois. Ph.D : Civil Engineering , 2009 University of South Florida － City , State , USA M.S : Petroleum Engineering , 2004 Technical University of Denmark － City , State , Denmark B.S : Chemistry , 1997 University of Buea － City , State , Cameroon Minor in Chemical Process Technology Training Schlumberger Eclipse, Petrel, VISAGE, and PVTi, on-the-job training, 2010 Affiliations Society of Petroleum Engineers American Geophysical Union University of South Florida Alumni Computer Skills Aries, Nexus/VIP, Petrel, Eclipse, VISAGE, Petra, CO2 Prophet, Fekete Harmony, Kinder Morgan CO2 scoping model, Desktop-PVT, TOUGH2 and TOUGHREACT, ArcGis, Envi, C++, Fortran, and UNIX.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME508233179" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_508233179_1_331827797" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="508233179FNAM1"> </span> <span> </span> <span class="field" id="508233179LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM508233181" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM508233181"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233181_1_331827813" style=" padding-top:0px; "> <div class="field singlecolumn" id="508233181FRFM1"> Results driven and team oriented reservoir engineer with extensive experience in reservoir management, enhanced oil recovery, reserve evaluation, integrated reservoir modeling, compositional simulation, economic analysis, geomechanics, and project management, looking to utilize his diverse analytical and research skills in a challenging role. Fluent in English and French. Has experience working with professionals of different technical and cultural backgrounds.</div> </div> </div> <div class="section" id="SECTION_HILT508233182" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT508233182"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233182_1_331827815" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="508233182SKC11"> <ul> <li> Pressure and rate transient analyses</li> <li> Decline curve analysis (Fekete Harmony)</li> <li> Volumetrics and material balance </li> <li> Economic analysis (ARIES)</li> <li> Knowledge in SEC reserves estimation concepts</li> <li> Project management</li> <li> Reservoir management</li> <li> History-matching and production forecast</li> <li> Compositional and black oil simulation</li> </ul> </td> <td class="field twocol_2 charspace" id="508233182SKC21"> <ul> <li> Enhance oil recovery (Waterflooding, CO2 injection, WAG, and polymer flood). </li> <li> Knowledgeable in unconventional resourse evaluation and modeling of fractured systems.</li> <li> Good understanding of reservoir geology and depositional system fundamentals</li> <li> Geochemical modeling</li> <li> Reservoir geomechanics</li> <li> Good understanding of log and core analyses</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM508233830" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM508233830"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233830_1_331832485" style=" padding-top:0px; "> <div class="field singlecolumn" id="508233830FRFM1"> <p align="LEFT"> Strategic development</p> <ul> <li> Contributed in negotiations between operators and CO2 suppliers to evaluate the technical and economic viability of CO2 enhanced recovery in three Illinois Basin oil fields. This will result to potential increase in profit oil by about half a million barrels.</li> </ul> <p align="LEFT"> Project Management</p> <ul> <li> By being the Principal investigator for a US Department of Energy project my employer gained an award of $1,000,900.</li> <li> Demonstrated technical and managerial leadership by putting together a team of geoscientists and engineers to complete projects on time and within budget thus saving client about $2 million in capital and operational cost.</li> <li> Directed and mentored interns who later landed permanent positions as a result of my efforts.</li> <li> Trained engineering staff on how to use and troubleshoot Landmark Nexus and Eclipse commercial simulators and so doing increased efficiency of the group by 15%.</li> </ul> <p align="LEFT"> Project coordination and outreach</p> <ul> <li> Led a team of three researchers to three universities in Cameroon to donate computers and provide training in ArcGIS, MS Excel and MS Access to geoscience graduate students and staff, in March 2014.</li> </ul> <p align="LEFT"> Appointments and awards</p> <ul> <li> Appointed by dean of Graduate School to serve as student representative of the graduate council at the University of South Florida from 2007 to 2009, to advice the dean on general policies and procedures on matters related to graduate education and research.</li> <li> Received the European Union- Greenhouse-gas Removal Apprenticeship and Student Program (EU- GRASP) post-doctoral research scholarship from 2009 to 2010.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR508233183" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR508233183"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233183_1_331827805" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508233183JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="508233183JSTD1"> January 2009</span> <span class="jobdates" format="%B %Y" id="508233183EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508233183COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508233183JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233183JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="508233183JDES1" itemprop="description"> <p align="LEFT"> Feasibility study of CO2 storage and wastewater disposal i<font> nto the Lawson Formation in Polk County, Florida </font> </p> <p> </p> <ul> <li> <font> Develop a semi-analytical equations to estimate CO2 storage efficiency and pressure changes at the wellbore.</font> </li> <li> <font> Conduct fluid flow and geochemical simulations of CO2 and municipal wastewater <font> injection. </font> </font> </li> <li> <font> Evaluate geomechanical effects of fluid injection into the Lawson formation.</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233183_2_331827800" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508233183JTIT2"> Reservoir Engineer </span> <br/> <span> <span class="jobdates" format="%B %Y" id="508233183JSTD2"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="508233183EDDT2"> November 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508233183COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508233183JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233183JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="508233183JDES2" itemprop="description"> <p align="LEFT"> 02/2011— 09/2012 Investigator </p> <p align="LEFT"> Miscible and immiscible CO2 EOR pilots Fields: Mumford Hills (Clore sandstone) and Sugar Creek (Jackson sandstone). Operator: Gallagher Drilling Inc, Evansville Indiana</p> <ul> <li> Work diligently with geoscience and engineering staff to develop models that reflect geology and reservoir features.</li> <li> Collect and synthesize input data for compositional simulations.</li> <li> Calibrate reservoir models to field observations and data.</li> <li> Estimate reserves and forecast production using both analytical techniques and compositional simulation.</li> <li> Evaluate the viability of different field development scenarios and new drilling locations.</li> </ul> <p align="LEFT"> 04/2012—12/2013 Key personnel</p> <p align="LEFT"> Development of dimensionless performance curves for three of the most prolific oil producing formations in the Illinois Basin (Aux Vases (sandstone), Cypress (sandstone), and Ste. Genevieve (carbonate))</p> <p align="LEFT"> Fields: Clay City, Dale, Johnsonville, Iola, Lawrence, Mill Shoals, Olney, and Zeigler.</p> <p align="LEFT"> Operators: Elysium Energy LLC, Sherman Oil, Farrar Oil Co. Inc., Rex Energy, Gallagher Drilling Inc., etc. </p> <ul> <li> History-match reservoir models to field observations and data. </li> <li> Design 5-spot patterns of different sizes (20, 40, and 80 acres) for the eight oil fields.</li> <li> Conduct miscible and immiscible compositional simulations of continuous CO2 and water-alternate-CO2 injection </li> <li> Generate dimensionless curves from simulation results to evaluate EOR performance for each oil field.</li> </ul> <br/> <p align="LEFT"> 10/2012—09/2014 Principal Investigator</p> <p align="LEFT"> Depositional environment and storage efficiency Project </p> <p align="LEFT"> Deopositional environments: shelf clastic, shelf carbonates, reef, deltaic, fluvial deltaic, fluvial &amp; alluvial, turbidite, and strandplain.</p> <ul> <li> Define, plan, monitor, and modify project. Evaluate progress using MS Project. (www.CO2sinkefficiency.org)</li> <li> Work with a team of sedimentary geologists, geostatisticians, engineers, and field operators to develop rigorous geologic and geocellular models of formations having different depositional environments.</li> <li> Mentor and train reservoir modeling staffs develop skills to conduct compositional simulations.</li> <li> Develop simulation workflow and manage reservoir modeling tasks.</li> <li> Design and manage the development of an access database tool used to analyze and interpret simulation results.</li> </ul> <p align="LEFT"> Other responsibilities</p> <ul> <li> Provide general reservoir engineering and characterization expertise to other projects </li> <li> Respond to request from field operators, agencies, and staff.</li> <li> Lead research tasks in other projects. </li> <li> Write reports, journal manuscripts and communicate results to management and clients. </li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233183_3_331827804" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508233183JTIT3"> Post-Doctoral Research Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="508233183JSTD3"> November 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="508233183EDDT3"> October 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508233183COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508233183JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="508233183JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="508233183JDES3" itemprop="description"> <p align="LEFT"> Coupled CO2 EOR-geomechanics simulation study (Aneth Field, Paradox Basin, Utah, Operator: Resolute Natural Resources)</p> <ul> <li> Calculate equation of state using measured crude oil properties.</li> <li> Upscale reservoir static model using Petrel.</li> <li> Collect and generate input data for compositional simulations </li> <li> History-match reservoir model to field data and estimate hydrocarbon reserves.</li> <li> Conduct coupled flow-geomechanical reservoir simulation of CO2-EOR and storage using Visage.</li> <li> Analyze simulation results and evaluate changes in reservoir stress and strain </li> <li> Correlate predicted geomechanical stress changes with bserved microseismicity</li> <li> Conduct simulation studies to evaluate impact of inflow-control-devices on well injectivity.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233183_4_331827806" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508233183JTIT4"> Geophysical survey assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="508233183JSTD4"> November 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="508233183EDDT4"> July 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508233183COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508233183JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233183JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="508233183JDES4" itemprop="description"> <ul> <li> Line-up cables and place geophones for geophysical surveys</li> <li> Assist in equipment and personnel transportation to field sites.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC508233184" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC508233184"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233184_1_331827811" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE1" itemprop="name"> Training</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY1"> </span> <span class="jobdates" id="508233184GRYR1"> 2014</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM1"> <ul> <li> Landmark Aries training course, June 05, 2014, Houston, Texas.</li> <li> Practical aspects of CO2 flo0ding, April 13, 2014, SPE 19th Symposium on Improved Oil Recovery, Tulsa, OK.</li> <li> Reservoir characterization from laboratory to field, April 12, 2014, SPE 19th Symposium on Improved Oil Recovery, Tulsa, OK.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_2_331827812" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE2" itemprop="name"> Training</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY2"> </span> <span class="jobdates" id="508233184GRYR2"> 2013</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM2"> <ul> <li> Landmark Nexus Basic Reservoir Simulation Course, May 20-22, 2013, Houston Texas.</li> <li> Landmark Nexus Intermediate Reservoir Simulation Course</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_3_331880025" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE3" itemprop="name"> Training</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY3"> </span> <span class="jobdates" id="508233184GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM3"> <ul> <li> Kepner-Tregoe Project Management Workshop, July 11-13, 2012, Champaign, Illinois.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_4_331880159" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE4" itemprop="name"> Training</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY4"> </span> <span class="jobdates" id="508233184GRYR4"> 2011</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM4"> <p align="LEFT"> Evaluating Reservoir Quality, Seal Potential, and Net Pay Course, July 14-15, 2011, Champaign, Illinois.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_5_331827807" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE5" itemprop="name"> Ph.D</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY5"> Civil Engineering</span> <span> , </span> <span class="jobdates" id="508233184GRYR5"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="508233184SCHO5" itemprop="name"> University of South Florida</span> <span> － </span> <span class="joblocation jobcity" id="508233184SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233184SSTA5"> State</span> <span> , </span> <span class="joblocation jobstate" id="508233184SCNT5"> USA</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_6_331827808" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE6" itemprop="name"> M.S</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY6"> Petroleum Engineering</span> <span> , </span> <span class="jobdates" id="508233184GRYR6"> 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="508233184SCHO6" itemprop="name"> Technical University of Denmark</span> <span> － </span> <span class="joblocation jobcity" id="508233184SCIT6"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233184SSTA6"> State</span> <span> , </span> <span class="joblocation jobstate" id="508233184SCNT6"> Denmark</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_7_331827809" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE7" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="508233184STUY7"> Chemistry</span> <span> , </span> <span class="jobdates" id="508233184GRYR7"> 1997</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="508233184SCHO7" itemprop="name"> University of Buea</span> <span> － </span> <span class="joblocation jobcity" id="508233184SCIT7"> City</span> <span> , </span> <span class="joblocation jobstate" id="508233184SSTA7"> State</span> <span> , </span> <span class="joblocation jobstate" id="508233184SCNT7"> Cameroon</span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM7"> <p align="LEFT"> Minor in Chemical Process Technology</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508233184_8_331880718" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="508233184DGRE8" itemprop="name"> Training</span> <span class="programline" dependency="STUY" id="508233184STUY8"> </span> <span class="jobdates" id="508233184GRYR8"> </span> </span> <span class="paddedline"> <span class="field" id="508233184FRFM8"> <p align="LEFT"> Schlumberger Eclipse, Petrel, VISAGE, and PVTi, on-the-job training, 2010</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL508233185" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL508233185"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233185_1_331827814" style=" padding-top:0px; "> <div class="field singlecolumn" id="508233185FRFM1"> <ul> <li> Society of Petroleum Engineers</li> <li> American Geophysical Union</li> <li> University of South Florida Alumni</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL508233193" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL508233193"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508233193_1_331827816" style=" padding-top:0px; "> <div class="field singlecolumn" id="508233193FRFM1"> <p align="LEFT"> Aries, Nexus/VIP, Petrel, Eclipse, VISAGE, Petra, CO2 Prophet, Fekete Harmony, Kinder Morgan CO2 scoping model, Desktop-PVT, TOUGH2 and TOUGHREACT, ArcGis, Envi, C++, Fortran, and UNIX.</p> <br/> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile As a professional in health care for over 40 years, I have had numerous experiences, clinical and nonclinical, that would be an asset to any organization. I have authored numerous policies and procedures and technical advisor for several books. Working as Paramedic, Nurse, Travel Nurse (ED and Home Health), Manager, Educator, Consultant, Director, Regulator, and serving on two Board(s) of Directors, I am a people person, and have developed and managed teams of people and achieved many goals. Core Accomplishments Readylink Healthcare, Travel Nurse, (2003 and 2005), ED contract- Sarah Bush Lincoln Healthcare, Mattoon, Illinois. ED nurse for a busy central Illinois ED, with significant rural trauma and medical services. Agostini and Associates, Travel Nurse (2004)-ED contract-Mercy Merced Medical Center, Merced, California ED Nurse for a facility serving a highly noncompliant population, resulting in a very high acuity and census. Provena Covenant Medical Center, Resource/ED Nurse, and (2002-2004) - Resource Nurse for the hospital included: Support services to all hospital departments Performed difficult procedures and skills throughout the facility, including specialized intravenous lines, such as PICCs, etc. Specializing in the ED ED Staff Nurse. St. Margaret Mercy Hospital(s), Nursing Director (2001-2002) -oversight of operations between two hospitals, Hospital operations, rotated between a 400 and 200 bed hospital, both with a high census and acuity EDs, ICUs, CCUs, NICUs, PICUs, and a complete Psychiatric facility. Encountered numerous unique challenges, including the necessity of closing the hospital (bypass) at times due to census and\or acuity, resolving conflicts, and adequate staffing. ED Nurse, Supervisor, ED Registry, (1976 - 1998) Daley's Ambulance\Co*Med Transport, Director of EMS/Education/Human Resources and National Affairs, (1975 -2001) EMT\Paramedic, then, Director. Developed respected personnel, education, public relations, and employee health departments. Established prestigious Specialized Critical Care Transport and Nurse Teams. Grew company from 150 employees to 1000, and at its peak, 1000 transports per day. Authored numerous policy and procedures for company. Established infection control, including the new OSHA regulations. Developed several customer service initiatives through various CQI programs using a team approach. Board of Directors (15 years) for the American Ambulance Association (AAA) Board of Directors for the National Registry of EMTs. Porter Memorial Hospital, EMS Director\Instructor, (1982 - 1985) Oversight of EMS system(s) operations, education (ED and EMS), Paramedic and EMT programs, including Popular and unique continuing education programs. Oversight of system operations. Policy and procedures development CQI programs Fire Departments, Crete, Glenwood, and Cornbelt Fire Departments, (intermittent between 1974 and 2005), Firefighter/Paramedic/Diver Career Achievements ED\EMS Consultant Technical Advisor for several books by D.B. Petit and Diane Petit Authored numerous policies and procedures, including regulations American Ambulance Association (AAA) Board of Directors National Registry of Emergency Medical Technicians (NREMT) Board of Directors Excellence Award - Walter Schaefer Award, (AAA), 1999. Appointed to the Illinois Department of Public Health (IDPH) Regional EMS and Trauma Advisory Committee(s). Implemented very successful Special Critical Care Transport and Nurse Teams. Pilot project - evaluating the effectiveness of prehospital personnel providing HBV/PPD vaccinations, with IDPH and the University of Chicago - demonstrated effectiveness. Designed and implemented numerous policies and procedures, including, Drug Free Workplace (challenged successfully several times), and a respected credentialing process for hiring EMS personnel, even respected by other providers and hospitals. Negotiated Rule Making for Medicare (AAA) - resulting in a fair fee schedule with increased reimbursements for ambulance providers throughout the nation. Professional Experience Company Name January 1999 to Current Consultant Operations and systems development. OSHA and regulatory issues. Startup EMS providers. HBV\TB vaccinations. Staffing, and patient care. Company Name January 2010 to Current Assistant Director Nursing. Provided Home Health to patients, specializing in infusion therapy. Supervision of nursing staff. Case management. Company Name April 2014 to July 2014 Travel Nurse Mercy Home Health contract. Supervised ancillary staff. Provided home health to patients, throughout the Oklahoma City region. Illinois Department of Public Health (IDPH) Office of Preparedness and Response, Regional Emergency Medical Services. Company Name January 2005 to January 2009 Coordinator Working in the regulatory environment, providing oversight for all aspects of Trauma Centers, EMS and Emergency Department (ED), which included:. Site visits, investigations, conflict resolution, licensing, inspections, reviewing and approving all aspects of EMS and ED. Disaster Preparedness and Response for Hospitals and EMS. Education Governors State University Masters : Health Administration Health Administration Valparaiso University 1 1988 BSN Prairie State College 1 1978 State Ingalls Memorial Hospital 1 1975 Emergency Medical Technician Publications/Contributions Technical Advisor for several books-by D.B. Petit and Diane Petit Ambulance Industry Journal, AAA The Insider, JEMS Communication Human Resource Manual, AAA Medicare Documentation Manual, AAA Clinical Standards Manual, AAA Expanded Scope of Practice Manual, AAA Certifications-current and past Advanced Cardiac Life Support Emergency Communications RN, Illinois National Incident Management System (NIMS) Basic Trauma Life Support (BTLS) Pediatric Advanced Life Support Domestic Preparedness Certificate Pediatric Education for Prehospital Professionals (PEPP) CPR Certification MTI (Management Training Institute), Texas A & M, AAA Paramedic, 1975 Amateur Radio (Ham Radio) License PADI Open Water Scuba Certification Work History Company Name Skills Ambulance, Basic, conflict resolution, CPR, Documentation, Human Resource, Management Training, Office, Nursing, Publications, Radio, Staffing, Supervision, systems development, Technician

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME506479592" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_506479592_1_330682385" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="506479592FNAM1"> </span> <span> </span> <span class="field" id="506479592LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM506479594" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM506479594"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479594_1_330682399" style=" padding-top:0px; "> <div class="field singlecolumn" id="506479594FRFM1"> As a professional in health care for over 40 years, I have had numerous experiences, clinical and nonclinical, that would be an asset to any organization. I have authored numerous policies and procedures and technical advisor for several books. Working as Paramedic, Nurse, Travel Nurse (ED and Home Health), Manager, Educator, Consultant, Director, Regulator, and serving on two Board(s) of Directors, I am a people person, and have developed and managed teams of people and achieved many goals.</div> </div> </div> <div class="section" id="SECTION_HILT506479595" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM506479612" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM506479612"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479612_1_330682393" style=" padding-top:0px; "> <div class="field singlecolumn" id="506479612FRFM1"> <ul> <li> Readylink Healthcare, Travel Nurse, (2003 and 2005), ED contract- Sarah Bush Lincoln Healthcare, Mattoon, Illinois.</li> <li> ED nurse for a busy central Illinois ED, with significant rural trauma and medical services.</li> <li> Agostini and Associates, Travel Nurse (2004)-ED contract-Mercy Merced Medical Center, Merced, California ED Nurse for a facility serving a highly noncompliant population, resulting in a very high acuity and census.</li> <li> Provena Covenant Medical Center, Resource/ED Nurse, and (2002-2004) - Resource Nurse for the hospital included: Support services to all hospital departments Performed difficult procedures and skills throughout the facility, including specialized intravenous lines, such as PICCs, etc.</li> <li> Specializing in the ED ED Staff Nurse.</li> <li> St.</li> <li> Margaret Mercy Hospital(s), Nursing Director (2001-2002) -oversight of operations between two hospitals, Hospital operations, rotated between a 400 and 200 bed hospital, both with a high census and acuity EDs, ICUs, CCUs, NICUs, PICUs, and a complete Psychiatric facility.</li> <li> Encountered numerous unique challenges, including the necessity of closing the hospital (bypass) at times due to census and\or acuity, resolving conflicts, and adequate staffing.</li> <li> ED Nurse, Supervisor, ED Registry, (1976 - 1998) Daley's Ambulance\Co*Med Transport, Director of EMS/Education/Human Resources and National Affairs, (1975 -2001) EMT\Paramedic, then, Director.</li> <li> Developed respected personnel, education, public relations, and employee health departments.</li> <li> Established prestigious Specialized Critical Care Transport and Nurse Teams.</li> <li> Grew company from 150 employees to 1000, and at its peak, 1000 transports per day.</li> <li> Authored numerous policy and procedures for company.</li> <li> Established infection control, including the new OSHA regulations.</li> <li> Developed several customer service initiatives through various CQI programs using a team approach.</li> <li> Board of Directors (15 years) for the American Ambulance Association (AAA) Board of Directors for the National Registry of EMTs.</li> <li> Porter Memorial Hospital, EMS Director\Instructor, (1982 - 1985) Oversight of EMS system(s) operations, education (ED and EMS), Paramedic and EMT programs, including Popular and unique continuing education programs.</li> <li> Oversight of system operations.</li> <li> Policy and procedures development CQI programs Fire Departments, Crete, Glenwood, and Cornbelt Fire Departments, (intermittent between 1974 and 2005), Firefighter/Paramedic/Diver Career Achievements ED\EMS Consultant Technical Advisor for several books by D.B.</li> <li> Petit and Diane Petit Authored numerous policies and procedures, including regulations American Ambulance Association (AAA) Board of Directors National Registry of Emergency Medical Technicians (NREMT) Board of Directors Excellence Award - Walter Schaefer Award, (AAA), 1999.</li> <li> Appointed to the Illinois Department of Public Health (IDPH) Regional EMS and Trauma Advisory Committee(s).</li> <li> Implemented very successful Special Critical Care Transport and Nurse Teams.</li> <li> Pilot project - evaluating the effectiveness of prehospital personnel providing HBV/PPD vaccinations, with IDPH and the University of Chicago - demonstrated effectiveness.</li> <li> Designed and implemented numerous policies and procedures, including, Drug Free Workplace (challenged successfully several times), and a respected credentialing process for hiring EMS personnel, even respected by other providers and hospitals.</li> <li> Negotiated Rule Making for Medicare (AAA) - resulting in a fair fee schedule with increased reimbursements for ambulance providers throughout the nation.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR506479596" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR506479596"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479596_1_330682387" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="506479596COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="506479596JSTD1"> January 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="506479596EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="506479596JTIT1"> Consultant</span> <br/> <span class="joblocation jobcity" id="506479596JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="506479596JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="506479596JDES1" itemprop="description"> <ul> <li> Operations and systems development.</li> <li> OSHA and regulatory issues.</li> <li> Startup EMS providers.</li> <li> HBV\TB vaccinations.</li> <li> Staffing, and patient care.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479596_2_330682388" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="506479596COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="506479596JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="506479596EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="506479596JTIT2"> Assistant Director</span> <br/> <span class="joblocation jobcity" id="506479596JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="506479596JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="506479596JDES2" itemprop="description"> <ul> <li> Nursing.</li> <li> Provided Home Health to patients, specializing in infusion therapy.</li> <li> Supervision of nursing staff.</li> <li> Case management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479596_3_330682389" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="506479596COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="506479596JSTD3"> April 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="506479596EDDT3"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="506479596JTIT3"> Travel Nurse</span> <br/> <span class="joblocation jobcity" id="506479596JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="506479596JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="506479596JDES3" itemprop="description"> <ul> <li> Mercy Home Health contract.</li> <li> Supervised ancillary staff.</li> <li> Provided home health to patients, throughout the Oklahoma City region.</li> <li> Illinois Department of Public Health (IDPH) Office of Preparedness and Response, Regional Emergency Medical Services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479596_4_330682390" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="506479596COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="506479596JSTD4"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="506479596EDDT4"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="506479596JTIT4"> Coordinator</span> <br/> <span class="joblocation jobcity" id="506479596JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="506479596JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="506479596JDES4" itemprop="description"> <ul> <li> Working in the regulatory environment, providing oversight for all aspects of Trauma Centers, EMS and Emergency Department (ED), which included:.</li> <li> Site visits, investigations, conflict resolution, licensing, inspections, reviewing and approving all aspects of EMS and ED.</li> <li> Disaster Preparedness and Response for Hospitals and EMS.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC506479597" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC506479597"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479597_1_330682394" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="506479597SCHO1" itemprop="name"> Governors State University</span> <span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="506479597DGRE1" itemprop="name"> Masters</span> <span> : </span> <span class="programline" id="506479597STUY1"> Health Administration</span> </span> <span class="paddedline"> <span class="field" id="506479597FRFM1"> Health Administration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479597_2_330682395" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="506479597SCHO2" itemprop="name"> Valparaiso University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="506479597GRYR2"> 1 1988</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="506479597DGRE2" itemprop="name"> BSN</span> <span class="programline" id="506479597STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="506479597FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479597_3_330682396" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="506479597SCHO3" itemprop="name"> Prairie State College</span> <span class="datesWrapper"> <span class="jobdates" id="506479597GRYR3"> 1 1978</span> <span> </span> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="506479597SCIT3"> </span> <span class="joblocation jobstate" id="506479597SSTA3"> State</span> <span class="joblocation jobstate" id="506479597SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="506479597FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479597_4_330682397" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="506479597SCHO4" itemprop="name"> Ingalls Memorial Hospital</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="506479597GRYR4"> 1 1975</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="506479597DGRE4" itemprop="name"> Emergency Medical Technician</span> <span class="programline" id="506479597STUY4"> </span> </span> <span class="paddedline"> <span class="field" id="506479597FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_506479597_5_330682398" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="506479597DGRE5" itemprop="name"> Publications/Contributions Technical Advisor for several books-by D.B. Petit and Diane Petit Ambulance Industry Journal, AAA The Insider, JEMS Communication Human Resource Manual, AAA Medicare Documentation Manual, AAA Clinical Standards Manual, AAA Expanded Scope of Practice Manual, AAA Certifications-current and past Advanced Cardiac Life Support Emergency Communications RN, Illinois National Incident Management System (NIMS) Basic Trauma Life Support (BTLS) Pediatric Advanced Life Support Domestic Preparedness Certificate Pediatric Education for Prehospital Professionals (PEPP) CPR Certification MTI (Management Training Institute), Texas A &amp; M, AAA Paramedic, 1975 Amateur Radio (Ham Radio) License PADI Open Water Scuba Certification </span> <span class="programline" id="506479597STUY5"> </span> </span> <span class="paddedline"> <span class="field" id="506479597FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_WRKH506479606" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH506479606"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479606_1_330682391" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="506479606COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="506479606JSTD1"> </span> <span class="jobdates" format="%B %Y" id="506479606EDDT1"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="506479606JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL506479615" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL506479615"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_506479615_1_330682400" style=" padding-top:0px; "> <div class="field singlecolumn" id="506479615FRFM1"> Ambulance, Basic, conflict resolution, CPR, Documentation, Human Resource, Management Training, Office, Nursing, Publications, Radio, Staffing, Supervision, systems development, Technician</div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview Macintosh Expert with 20 years in technical and customer support roles. Experience in back-end programming, relational databases and development/maintenance of complex and critical systems. Wireless system design for Point-To-Point networks. Qualifications Apple Certified Technical Coordinator Apple Certified Support Professional Apple Certified Associate Mac Integration Apple Certified Help Desk Specialist Apple Certified Macintosh Technician Certified Alvarion System Specialist Technical help desk experience VOIP/Telecom Installation and Support Remote systems support Network asset management Accomplished with mobile devices Skills Apple Support: Apple Workstations, Apple Servers, iPad, iPhone, Mobile Device Management, Apple Remote Desktop, XSAN. Network Support: Open Directory, TCP/IP, DHCP, DNS, VOIP, VPN, AFP, SMB, FTP, NFS, SAN, HTML, PHP, Alvarion, Ubiquiti. Software Support: Filemaker Pro, Filemaker Server, MS Office Suite, Adobe Suite, Final Cut Pro, Maya. Work Experience Consultant January 2004 to October 2014 Company Name － City , State Worked with clients nationwide to analyze computing and network needs and install appropriate solutions within each organization's budget. Served as database administrator for Filemaker, and Filemaker Server running on various operating systems.Troubleshot and resolved internet connectivity and general software and hardware issues for Macintosh and Windows client and server machines. Installed wired and wireless networks including Point-To-Point wireless and communication towers. Installation and support of various home automation and control systems. Installed and configured network camera systems for on site and remote monitoring. Managed user account and permissions on file servers. Managed calendar, email, file sharing, backup, DHCP, DNS, VPN, FTP and web hosting on various servers. Installed and maintained accounting solutions. Monitored network traffic and systems to ensure uptime. Designed custom database solutions to meet clients needs. Troubleshot routing and switching issues with various wired an wireless networks. Installed network backup systems for clients using disk based and tape libraries. Installed and configured XSAN network. IT Director August 2009 to August 2012 Company Name － City , State IT director for Organic farm. Network support for mixed network of Macintosh and Windows clients. Wireless Point-to-Point design and installation. Filemaker development and support. Web design with shopping cart installation. Daily maintenance of Macintosh workstations and Servers. Maintained daily backups to RAID system. Troubleshot user permission issues with workstations and storage area. Installed network cabling, managed switches and routers. Network traffic analysis to improve network performance and reliability. Installed VOIP system allowing inter-office communication while reducing total cost of service. Installed and maintained web based help desk ticketing system to track user support issues and resolutions. Macintosh Support Specialist May 2000 to May 2004 Company Name － City , State Maintained network of 100+ Macintosh and Windows clients. Software support for creative print, video, and 3D applications. Installed render farm for 3D rendering. Designed and installed Digital Asset Management solution for design teams allowing users network access to digital media. Daily system maintenance for Apple workstations and servers to support Audio/Video/3D clients. Managed and monitored storage usage for video capture. Managed backup and archive system using both disk based and tape libraries. Troubleshot windows desktop and server connection and storage issues. Active Directory integration. Traveled with proposal teams to various locations to provide Audio/Video and network support during presentations. Installed network cable, rack mounted routers, switches, KVM, servers, RAID storage, tape libraries, and Digital Asset Management storage solutions. Sales / Webmaster September 1999 to May 2000 Company Name － City , State Established and maintained contacts with corporate customers. Designed new company website. Installed new Point Of Sale system. Designed and installed web based shopping cart system. Installed network cables, switches and routers. Troubleshot network connection and wireless network issues. Installed and upgraded workstations and servers. Sales of computer and network systems and software. Business Center Manager January 1999 to December 1999 Company Name － City , State Created marketing plans. Management of store employees including scheduling, payroll, sales and training. Responsible for the business aspects of sales, including servers, workstations, network software and hardware, network training, network installation. Worked with upper management to create incentive programs for employees. Improved call response time for business center. General Manager May 1997 to December 1998 Company Name － City , State Designed and installed new Point Of Sale solution. Designed new company website. General accounting and bookkeeping for retail store. Personnel management. Digitized product inventory for use in web promotions and publications. Installed network cabling, switches and routers. Sales / Purchasing January 1996 to April 1997 Company Name － City , State Identified prospective customers using lead generating methods. Responsible for creating and implementing advertisements and promotions. Developed price catalog and marketing materials for distribution and in house reference. Worked closely with CEO in developing sales strategies. Managed purchasing and receiving of store inventory. Installed network cable, switches and routers. Education and Training Bachelor of Science : Psychology , 1993 Nyack College － City , State Candidate for Degree

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME496864361" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_496864361_1_324145312" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="496864361FNAM1"> </span> <span> </span> <span class="field" id="496864361LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM496864365" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM496864365"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496864365_1_324145951" style=" padding-top:0px; "> <div class="field singlecolumn" id="496864365FRFM1"> <p align="LEFT"> Macintosh Expert with 20 years in technical and customer support roles. Experience in back-end programming, relational databases and development/maintenance of complex and critical systems. Wireless system design for Point-To-Point networks.</p> </div> </div> </div> <div class="section" id="SECTION_HILT496864368" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT496864368"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496864368_1_324146568" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="496864368SKC11"> <ul> <li> Apple Certified Technical Coordinator</li> <li> Apple Certified Support Professional</li> <li> Apple Certified Associate Mac Integration</li> <li> Apple Certified Help Desk Specialist</li> <li> Apple Certified Macintosh Technician</li> <li> Certified Alvarion System Specialist</li> </ul> </td> <td class="field twocol_2 charspace" id="496864368SKC21"> <ul> <li> Technical help desk experience</li> <li> VOIP/Telecom Installation and Support</li> <li> Remote systems support</li> <li> Network asset management</li> <li> Accomplished with mobile devices</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL496881764" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL496881764"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496881764_1_324158143" style=" padding-top:0px; "> <div class="field singlecolumn" id="496881764FRFM1"> <p align="LEFT"> Apple Support: Apple Workstations, Apple Servers, iPad, iPhone, Mobile Device Management, Apple Remote Desktop, XSAN.</p> <p align="LEFT"> Network Support: Open Directory, TCP/IP, DHCP, DNS, VOIP, VPN, AFP, SMB, FTP, NFS, SAN, HTML, PHP, Alvarion, Ubiquiti. </p> <p align="LEFT"> Software Support: Filemaker Pro, Filemaker Server, MS Office Suite, Adobe Suite, Final Cut Pro, Maya.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR496864370" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR496864370"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496864370_1_324149206" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD1"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT1"> October 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES1" itemprop="description"> <p align="LEFT"> Worked with clients nationwide to analyze computing and network needs and install appropriate solutions within each organization's budget. Served as database administrator for Filemaker, and Filemaker Server running on various operating systems.Troubleshot and resolved internet connectivity and general software and hardware issues for Macintosh and Windows client and server machines. Installed wired and wireless networks including Point-To-Point wireless and communication towers. Installation and support of various home automation and control systems. Installed and configured network camera systems for on site and remote monitoring. Managed user account and permissions on file servers. Managed calendar, email, file sharing, backup, DHCP, DNS, VPN, FTP and web hosting on various servers. Installed and maintained accounting solutions. Monitored network traffic and systems to ensure uptime. Designed custom database solutions to meet clients needs. Troubleshot routing and switching issues with various wired an wireless networks. Installed network backup systems for clients using disk based and tape libraries. Installed and configured XSAN network.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_2_324151903" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT2"> IT Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD2"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT2"> August 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES2" itemprop="description"> <p align="LEFT"> IT director for Organic farm. Network support for mixed network of Macintosh and Windows clients. Wireless Point-to-Point design and installation. Filemaker development and support. Web design with shopping cart installation. Daily maintenance of Macintosh workstations and Servers. Maintained daily backups to RAID system. Troubleshot user permission issues with workstations and storage area. Installed network cabling, managed switches and routers. Network traffic analysis to improve network performance and reliability. Installed VOIP system allowing inter-office communication while reducing total cost of service. Installed and maintained web based help desk ticketing system to track user support issues and resolutions.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_3_324152447" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT3"> Macintosh Support Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD3"> May 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT3"> May 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES3" itemprop="description"> <p align="LEFT"> Maintained network of 100+ Macintosh and Windows clients. Software support for creative print, video, and 3D applications. Installed render farm for 3D rendering. Designed and installed Digital Asset Management solution for design teams allowing users network access to digital media. Daily system maintenance for Apple workstations and servers to support Audio/Video/3D clients. Managed and monitored storage usage for video capture. Managed backup and archive system using both disk based and tape libraries. Troubleshot windows desktop and server connection and storage issues. Active Directory integration. Traveled with proposal teams to various locations to provide Audio/Video and network support during presentations. Installed network cable, rack mounted routers, switches, KVM, servers, RAID storage, tape libraries, and Digital Asset Management storage solutions.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_4_324153786" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT4"> Sales / Webmaster</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD4"> September 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT4"> May 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES4" itemprop="description"> <p align="LEFT"> Established and maintained contacts with corporate customers. Designed new company website. Installed new Point Of Sale system. Designed and installed web based shopping cart system. Installed network cables, switches and routers. Troubleshot network connection and wireless network issues. Installed and upgraded workstations and servers. Sales of computer and network systems and software.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_5_324216919" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT5"> Business Center Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD5"> January 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT5"> December 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES5" itemprop="description"> <p align="LEFT"> Created marketing plans. Management of store employees including scheduling, payroll, sales and training. Responsible for the business aspects of sales, including servers, workstations, network software and hardware, network training, network installation. Worked with upper management to create incentive programs for employees. Improved call response time for business center.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_6_324154404" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT6"> General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD6"> May 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT6"> December 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES6" itemprop="description"> <p align="LEFT"> Designed and installed new Point Of Sale solution. Designed new company website. General accounting and bookkeeping for retail store. Personnel management. Digitized product inventory for use in web promotions and publications. Installed network cabling, switches and routers.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496864370_7_324155410" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496864370JTIT7"> Sales / Purchasing</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496864370JSTD7"> January 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496864370EDDT7"> April 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496864370COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496864370JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864370JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496864370JDES7" itemprop="description"> <p align="LEFT"> Identified prospective customers using lead generating methods. Responsible for creating and implementing advertisements and promotions. Developed price catalog and marketing materials for distribution and in house reference. Worked closely with CEO in developing sales strategies. Managed purchasing and receiving of store inventory. Installed network cable, switches and routers.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC496864372" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC496864372"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496864372_1_324149321" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="496864372DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="496864372STUY1"> Psychology</span> <span> , </span> <span class="jobdates" id="496864372GRYR1"> 1993</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="496864372SCHO1" itemprop="name"> Nyack College</span> <span> － </span> <span class="joblocation jobcity" id="496864372SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="496864372SSTA1"> State</span> <span class="joblocation jobstate" id="496864372SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="496864372FRFM1"> <p align="LEFT"> Candidate for Degree</p> </span> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Accomplished Senior Business Systems Analyst with over 10 years of business process, project management, and technology experience for fortune 500 companies. Recognized success in driving projects of the highest level of complexity, critical business value, and corporate visibility. Highlights International Institute Business Analysis (IIBA) Certification - August 2011 MCDST Certification - Microsoft Certified Desktop Support Technician - August 2007 Lean Six Sigma Certification - May 2013 Demonstrated skills in business and systems analysis, project management, process analysis and improvement, data analysis and mining, inventory control, and quality assurance Experience Consultant 06/2013 to Current Company Name City , State Trained internal personnel in process awareness, execution, and documented mission critical processes Analyzed business process workflows and identified improvement opportunities Identified control gaps, determined root causes, and ensured appropriate controls were enhanced and / or implemented Installed and secured Cisco and Netgear routers and triaged internet connectivity issues with POS systems Senior Business System Analyst 10/2011 to 05/2013 Company Name City , State Served as a change case management liaison between Cardinal Health's medical products and pharmaceutical distribution stakeholders and its enterprise IT groups Provided SME guidance and support to business and functional users on existing and prospective SAP-related business processes Provided business process analysis and recommended workflow design solutions and informed work teams on process improvement and re-engineering strategies Updated and maintained documentation on process improvements and process performance Researched SAP CRM 3.0, CRM7.0 and ECC6.0 system issues and documented opportunities for improvement Gathered business requirements from business partners for SAP CRM system enhancement and business continuity purposes Documented UAT Plan for large project and worked with UAT Team to ensure all acceptance criteria for the requirements were included in the UAT task plan Tracked and reported all system and user acceptance test errors for management and developers Uploaded and maintained documents in SharePoint for knowledge base and training purposes Managed SAP CRM6.0 and CRM7.0 skill group, escalation rule changes, service profiles, BP profile and categorization schema changes for maintenance and enhancement Analyzed business data and applied analytical tools to interpret data Created reports using Business Objects functionalities, including like multiple data providers, prompts, and slice and dice Ensured testing activities enabled applications to meet business requirements and systems goals Lead discussions between the development and business teams to capture business requirements, stories, use cases, business flows and acceptance criteria Senior Lead Consultant / Manager 02/2011 to 10/2011 Company Name City , State Provided MS Office 2010 & Windows 7 deployment consulting support to package installation and support application patch updates via SMS and other enterprise deployment tools Managed team responsible for analysis, definition, specification, development, testing, documentation, and installation of new and existing applications Led and maximized e-commerce sales that achieved goals and customer satisfaction levels Analyzed and monitored sales and revenue generation through website traffic Ensured successful launch, implementation and operations of website Provided packaging and scripting applications via distributed to desktops and laptops across large, distributed enterprise environment Provided Tier II / III support of escalated issues, troubleshooting, and documented failed deployments Worked with cross functional teams both internally to IT and with business end-users IT Technician / Business Analyst 08/2010 to 12/2010 Company Name City , State Facilitated and conducted (JAD) Joint Application Design Sessions to determine business requirements by bringing stakeholders and IT Team on a common platform Provided detailed mapping of current and future state process workflows Created reports using SQL Server reporting services Identified and prioritized process and system improvements designed to reduce costs and increase productivity Coordinated with researched detailed definition of mathematical models for Demand forecast and Optimization models Replaced current backup/recovery system with an enterprise solution to provide more reliable data for backup/recovery solution to meet enterprise SLA requirements Documented use-case scenarios and what-if scenarios for mark down process Worked with Quality Assurance Team to create and execute Unit, System, and User Acceptance Plan and test case scenarios IS Application Support / Business Analyst 04/2010 to 07/2010 Company Name City , State Analyzed current state process for Promotion Item Forecasting and identified opportunities for improvement Organized information system policies and procedures to meet audit requirements Prepared statistical sections of protocols, statistical analysis plans, and programming specifications for all phases of study design Developed Managed Care financial goals specific to each hospital's unique services, costs and market demographics Developed and maintained professional and business relationships with medical staff, Chambers of Commerce, local employer groups Leveraged Data Stage Tools, including Infosphere DataStage Designer and Infosphere DataStage Director for developing jobs and to view log files for execution errors Implementation and knowledge of HIPAA code sets, ICD-9 and ICD-10 coding Defined ICD-9 to ICD-10 mapping process using GEMs (General Equivalency Mapping) crosswalk file Interacted with surgeons, doctors and nurses regarding equipment or app crashes in OR Collaborated with regulatory, clinical, quality assurance, bio-analytical, programmers and data managers in monitoring on-going clinical trials, including database locks and un-blinding Collaborated with business units to assess impact of business requirements and to reach consensus on alternative solutions when necessary to maintain consistent and flexible architecture Organized and participated in Scrum meetings with team members Project Manager / Business Analyst 03/2008 to 06/2009 Company Name City , State Served in project manager role to ensure key responsibilities were carried out in accordance with defined expectations Ensured project deliverables met defined expectations and were completed within the baseline of time scales and budget Certified Safety, Health & Environmental standards were achieved and all required statutory and regulatory conditions were met Provided regular and timely reporting of project progress to the sponsors and stakeholders Proactively managed project issues and risks, mitigating as necessary Managed changes to the project without unduly affecting the stated objectives and benefits Established Scrum project management process and assisted team meet sprint and story goals. Served in business analyst role to identify opportunities for system enhancements to assist in planning and implementation Facilitated relationships with third party vendors, carriers, and affiliates to meet and improve he SLA time-lines of licensing process Partnered with procurement team to identify assets and the risks to those assets (risk assessment) Liaison to ensure contract requests moved through process in timely manner Monitored batch processing and made corrective actions as required Reviewed business requirements, system functional requirements, and developed systems specifications Assisted customers in establishing methods to trade files from partner using Cyclone SFTP or AS2 and performed testing after every installation Triaged customer issues regarding FTP, trading files, or connection error issues, including EDI Transaction Sets Business Analyst / Project Manager 02/2006 to 02/2008 Company Name City , State Established and managed demand management program for technology organization that improved the optimization and use of IT resources Provided SME guidance on compliance issues during requirements and testing phases Established enterprise-wide governance structure for technology demand management program that enabled effective decision-making and management of IT through all stages of planning, delivery, and operations Responsible for running data profiling reports and developing reports using SQL and DataStage Worked on all phases of data warehouse development and Product Lifecycle Management, including gathering requirements to testing, implementation, and support Collaborated with management on changing requirements and business processes in order to disseminate data to more than four different development teams (both internal & external) and identified potential risks on an on-going basis Led feed-back sessions with stakeholders to solidify business requirements and gain management approval prior to design phase of project Business Analyst 11/2004 to 12/2005 Company Name City , State Provided underwriting experience to interpret the requirements from the business and user community in order to accurately develop OOMC's first automated production underwriting (AUDS) engine Worked closely with project sponsor to build over 500 test cases to facilitate vendor proof of concept (ILOG/France) prior to vendor selection and contractual engagement Selected to work hand-in-hand with pricing manager while documenting the Enterprise Pricing Requirements and creating the AUDS message table Ensured testing activities enabled applications to meet business requirements and systems goals and participated in user acceptance testing prior to Go Live date Warehouse Dock Specialist / Trainer 01/2000 to 01/2004 Company Name City , State Unloaded and loaded trailers with freight and ensured all necessary paperwork was attached to each shipment of freight Dispatched loaded freight trucks out to yard or for delivery Trained new dock workers on proper handling of freight and forklift driving Ensured OSHA regulations was enforced on a continuous basis Education Bachelor of Science : Network and Communication Management 2005 DeVry University City , State , USA Skills Demonstrated, Hands-On Experience in: Lean/Agile, SDLC, Waterfall, Agile, ITIL, GAP Analysis, UAT, Business Requirements, Process Improvement, Process Mapping, Demand Management, Resource Management, and Project Management Lifecycle.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME496669945" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_496669945_1_324020114" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="496669945FNAM1"> </span> <span> </span> <span class="field lName" id="496669945LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM496669947" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM496669947"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496669947_1_324020131" style=" padding-top:0px; "> <div class="field singlecolumn" id="496669947FRFM1"> <p align="LEFT"> Accomplished Senior Business Systems Analyst with over 10 years of business process, project management, and technology experience for fortune 500 companies.</p> <br/> <p align="LEFT"> Recognized success in driving projects of the highest level of complexity, critical business value, and corporate visibility.</p> </div> </div> </div> <div class="section" id="SECTION_HILT496669948" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT496669948"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496669948_1_324020132" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="496669948SKC11"> <ul> <li> International Institute Business Analysis (IIBA) Certification - August 2011</li> <li> MCDST Certification - Microsoft Certified Desktop Support Technician - August 2007</li> <li> Lean Six Sigma Certification - May 2013</li> </ul> </td> <td class="field twocol_2" id="496669948SKC21"> <ul> <li> Demonstrated skills in business and systems analysis, project management, process analysis and improvement, data analysis and mining, inventory control, and quality assurance</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR496669949" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR496669949"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496669949_1_324020118" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD1"> 06/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES1" itemprop="description"> <ul> <li> Trained internal personnel in process awareness, execution, and documented mission critical processes</li> <li> Analyzed business process workflows and identified improvement opportunities</li> <li> Identified control gaps, determined root causes, and ensured appropriate controls were enhanced and / or implemented</li> <li> Installed and secured Cisco and Netgear routers and triaged internet connectivity issues with POS systems</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_2_324020119" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT2"> Senior Business System Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD2"> 10/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT2"> 05/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES2" itemprop="description"> <ul> <li> Served as a change case management liaison between Cardinal Health's medical products and pharmaceutical distribution stakeholders and its enterprise IT groups</li> <li> Provided SME guidance and support to business and functional users on existing and prospective SAP-related business processes</li> <li> Provided business process analysis and recommended workflow design solutions and informed work teams on process improvement and re-engineering strategies</li> <li> Updated and maintained documentation on process improvements and process performance</li> <li> Researched SAP CRM 3.0, CRM7.0 and ECC6.0 system issues and documented opportunities for improvement</li> <li> Gathered business requirements from business partners for SAP CRM system enhancement and business continuity purposes</li> <li> Documented UAT Plan for large project and worked with UAT Team to ensure all acceptance criteria for the requirements were included in the UAT task plan</li> <li> Tracked and reported all system and user acceptance test errors for management and developers</li> <li> Uploaded and maintained documents in SharePoint for knowledge base and training purposes</li> <li> Managed SAP CRM6.0 and CRM7.0 skill group, escalation rule changes, service profiles, BP profile and categorization schema changes for maintenance and enhancement</li> <li> Analyzed business data and applied analytical tools to interpret data Created reports using Business Objects functionalities, including like multiple data providers, prompts, and slice and dice</li> <li> Ensured testing activities enabled applications to meet business requirements and systems goals</li> <li> Lead discussions between the development and business teams to capture business requirements, stories, use cases, business flows and acceptance criteria</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_3_324020121" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT3"> Senior Lead Consultant / Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD3"> 02/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT3"> 10/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES3" itemprop="description"> <ul> <li> Provided MS Office 2010 &amp; Windows 7 deployment consulting support to package installation and support application patch updates via SMS and other enterprise deployment tools</li> <li> Managed team responsible for analysis, definition, specification, development, testing, documentation, and installation of new and existing applications</li> <li> Led and maximized e-commerce sales that achieved goals and customer satisfaction levels</li> <li> Analyzed and monitored sales and revenue generation through website traffic</li> <li> Ensured successful launch, implementation and operations of website</li> <li> Provided packaging and scripting applications via distributed to desktops and laptops across large, distributed enterprise environment</li> <li> Provided Tier II / III support of escalated issues, troubleshooting, and documented failed deployments Worked with cross functional teams both internally to IT and with business end-users</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_4_324020122" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT4"> IT Technician / Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD4"> 08/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT4"> 12/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES4" itemprop="description"> <ul> <li> Facilitated and conducted (JAD) Joint Application Design Sessions to determine business requirements by bringing stakeholders and IT Team on a common platform</li> <li> Provided detailed mapping of current and future state process workflows</li> <li> Created reports using SQL Server reporting services</li> <li> Identified and prioritized process and system improvements designed to reduce costs and increase productivity</li> <li> Coordinated with researched detailed definition of mathematical models for Demand forecast and Optimization models</li> <li> Replaced current backup/recovery system with an enterprise solution to provide more reliable data for backup/recovery solution to meet enterprise SLA requirements</li> <li> Documented use-case scenarios and what-if scenarios for mark down process</li> <li> Worked with Quality Assurance Team to create and execute Unit, System, and User Acceptance Plan and test case scenarios</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_5_324020123" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT5"> IS Application Support / Business Analyst</span> <spanclass="dateswrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD5"> 04/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT5"> 07/2010</span> </spanclass="dateswrapper"> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES5" itemprop="description"> <ul> <li> Analyzed current state process for Promotion Item Forecasting and identified opportunities for improvement</li> <li> Organized information system policies and procedures to meet audit requirements</li> <li> Prepared statistical sections of protocols, statistical analysis plans, and programming specifications for all phases of study design</li> <li> Developed Managed Care financial goals specific to each hospital's unique services, costs and market demographics</li> <li> Developed and maintained professional and business relationships with medical staff, Chambers of Commerce, local employer groups Leveraged Data Stage Tools, including Infosphere DataStage Designer and Infosphere DataStage Director for developing jobs and to view log files for execution errors Implementation and knowledge of HIPAA code sets, ICD-9 and ICD-10 coding</li> <li> Defined ICD-9 to ICD-10 mapping process using GEMs (General Equivalency Mapping) crosswalk file Interacted with surgeons, doctors and nurses regarding equipment or app crashes in OR</li> <li> Collaborated with regulatory, clinical, quality assurance, bio-analytical, programmers and data managers in monitoring on-going clinical trials, including database locks and un-blinding</li> <li> Collaborated with business units to assess impact of business requirements and to reach consensus on alternative solutions when necessary to maintain consistent and flexible architecture</li> <li> Organized and participated in Scrum meetings with team members</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_6_324020120" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT6"> Project Manager / Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD6"> 03/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT6"> 06/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES6" itemprop="description"> <ul> <li> Served in project manager role to ensure key responsibilities were carried out in accordance with defined expectations</li> <li> Ensured project deliverables met defined expectations and were completed within the baseline of time scales and budget</li> <li> Certified Safety, Health &amp; Environmental standards were achieved and all required statutory and regulatory conditions were met</li> <li> Provided regular and timely reporting of project progress to the sponsors and stakeholders</li> <li> Proactively managed project issues and risks, mitigating as necessary</li> <li> Managed changes to the project without unduly affecting the stated objectives and benefits</li> <li> Established Scrum project management process and assisted team meet sprint and story goals.</li> <li> Served in business analyst role to identify opportunities for system enhancements to assist in planning and implementation</li> <li> Facilitated relationships with third party vendors, carriers, and affiliates to meet and improve he SLA time-lines of licensing process</li> <li> Partnered with procurement team to identify assets and the risks to those assets (risk assessment)</li> <li> Liaison to ensure contract requests moved through process in timely manner</li> <li> Monitored batch processing and made corrective actions as required </li> <li> Reviewed business requirements, system functional requirements, and developed systems specifications</li> <li> Assisted customers in establishing methods to trade files from partner using Cyclone SFTP or AS2 and performed testing after every installation</li> <li> Triaged customer issues regarding FTP, trading files, or connection error issues, including EDI Transaction Sets</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_7_324020124" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT7"> Business Analyst / Project Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD7"> 02/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT7"> 02/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES7" itemprop="description"> <ul> <li> Established and managed demand management program for technology organization that improved the optimization and use of IT resources</li> <li> Provided SME guidance on compliance issues during requirements and testing phases</li> <li> Established enterprise-wide governance structure for technology demand management program that enabled effective decision-making and management of IT through all stages of planning, delivery, and operations</li> <li> Responsible for running data profiling reports and developing reports using SQL and DataStage</li> <li> Worked on all phases of data warehouse development and Product Lifecycle Management, including gathering requirements to testing, implementation, and support</li> <li> Collaborated with management on changing requirements and business processes in order to disseminate data to more than four different development teams (both internal &amp; external) and identified potential risks on an on-going basis</li> <li> Led feed-back sessions with stakeholders to solidify business requirements and gain management approval prior to design phase of project</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_8_324020125" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT8"> Business Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD8"> 11/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT8"> 12/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES8" itemprop="description"> <ul> <li> Provided underwriting experience to interpret the requirements from the business and user community in order to accurately develop OOMC's first automated production underwriting (AUDS) engine</li> <li> Worked closely with project sponsor to build over 500 test cases to facilitate vendor proof of concept (ILOG/France) prior to vendor selection and contractual engagement</li> <li> Selected to work hand-in-hand with pricing manager while documenting the Enterprise Pricing Requirements and creating the AUDS message table</li> <li> Ensured testing activities enabled applications to meet business requirements and systems goals and participated in user acceptance testing prior to Go Live date</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496669949_9_324020127" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496669949JTIT9"> Warehouse Dock Specialist / Trainer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="496669949JSTD9"> 01/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="496669949EDDT9"> 01/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496669949COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="496669949JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="496669949JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="496669949JDES9" itemprop="description"> <ul> <li> Unloaded and loaded trailers with freight and ensured all necessary paperwork was attached to each shipment of freight</li> <li> Dispatched loaded freight trucks out to yard or for delivery</li> <li> Trained new dock workers on proper handling of freight and forklift driving</li> <li> Ensured OSHA regulations was enforced on a continuous basis</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC496669950" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC496669950"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496669950_1_324020129" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="496669950DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="496669950STUY1"> Network and Communication Management</span> <span class="datesWrapper"> <span class="jobdates" id="496669950GRYR1"> 2005</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="496669950SCHO1" itemprop="name"> DeVry University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="496669950SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="496669950SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="496669950SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="496669950FRFM1"> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL496669961" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL496669961"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496669961_1_324036026" style=" padding-top:0px; "> <div class="field singlecolumn" id="496669961FRFM1"> <p align="LEFT"> Demonstrated, Hands-On Experience in: Lean/Agile, SDLC, Waterfall, Agile, ITIL, GAP Analysis, UAT, Business Requirements, Process Improvement, Process Mapping, Demand Management, Resource Management, and Project Management Lifecycle.</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Transitioning Military Professional eager to apply acquired skills to serve Aflac and the healthcare industry. Creates business partnerships and builds trust with managers and employees to create a positive work environment through networking. Driven professional who effectively builds loyalty, long-term relationships and promoting the company's brand. Experience 03/2016 to Current Consultant Company Name － City , State Tracked key dates and deadlines and maintained specific personnel lists. Screened 104 applicants based on their qualifications and background. Developed and facilitated job recruitment sessions. Tracked 28 candidates and pushed for feedback on disqualifications, time-to-fill man-power and other variables. Coordinated meetings, developed meeting content and presented all information to potential candidates resulting in the acquisition of 11 contracts. 03/2016 to Current First Line Supervisor Company Name － City , State Completed and maintained accurate and organized records, documents and reports for over 19 diving customers. Supported the development of diving operations staff to meet competency and performance expectations. Conducted weekly training activities with effective communication and leadership. Provided coaching, mentoring, and consultation to staff to enhance staff development of 23 personnel. 04/2012 to 03/2016 Field Operations Manager Company Name － City , State Trained and promoted continued education for all 20 members. Offered technical assistance to support operations and training. Conducted routine quality audits to ensure that records and policies adhered to specifications and initiated corrective actions. Performed regular job site observations to provide direction for all diving personnel. Education and Training 2018 Bachelor of Science : Health Sciences Southern New Hampshire University － City , State Health Sciences Skills Business correspondence, coaching, consultation, content, contracts, Customer service, direction, Employee training, Team building, leadership, meetings, mentoring, Natural, personnel, policies, quality, Quality assurance, recruitment, staff development, technical assistance

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1033408326" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1033408326_1_687941445" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1033408326FNAM1"> </span> <span> </span> <span class="field" id="1033408326LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1033408330" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1033408330"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033408330_1_687941451" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1033408330FRFM1"> Transitioning Military Professional eager to apply acquired skills to serve Aflac and the healthcare industry. Creates business partnerships and builds trust with managers and employees to create a positive work environment through networking. Driven professional who effectively builds loyalty, long-term relationships and promoting the company's brand.</div> </div> </div> <div class="section" id="SECTION_HILT1033408332" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR1033408328" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1033408328"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033408328_1_687941447" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033408328JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033408328EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033408328JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1033408328COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1033408328JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1033408328JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1033408328JDES1" itemprop="description"> <ul> <li> Tracked key dates and deadlines and maintained specific personnel lists.</li> <li> Screened 104 applicants based on their qualifications and background.</li> <li> Developed and facilitated job recruitment sessions.</li> <li> Tracked 28 candidates and pushed for feedback on disqualifications, time-to-fill man-power and other variables.</li> <li> Coordinated meetings, developed meeting content and presented all information to potential candidates resulting in the acquisition of 11 contracts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033408328_2_687941448" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033408328JSTD2"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033408328EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033408328JTIT2"> First Line Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1033408328COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1033408328JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1033408328JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1033408328JDES2" itemprop="description"> <ul> <li> Completed and maintained accurate and organized records, documents and reports for over 19 diving customers.</li> <li> Supported the development of diving operations staff to meet competency and performance expectations.</li> <li> Conducted weekly training activities with effective communication and leadership.</li> <li> Provided coaching, mentoring, and consultation to staff to enhance staff development of 23 personnel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1033408328_3_687941449" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1033408328JSTD3"> 04/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1033408328EDDT3"> 03/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1033408328JTIT3"> Field Operations Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1033408328COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1033408328JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1033408328JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1033408328JDES3" itemprop="description"> <ul> <li> Trained and promoted continued education for all 20 members.</li> <li> Offered technical assistance to support operations and training.</li> <li> Conducted routine quality audits to ensure that records and policies adhered to specifications and initiated corrective actions.</li> <li> Performed regular job site observations to provide direction for all diving personnel.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1033408329" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1033408329"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033408329_1_687941450" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1033408329GRYR1"> 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1033408329DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1033408329STUY1"> Health Sciences</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1033408329SCHO1" itemprop="name"> Southern New Hampshire University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1033408329SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1033408329SSTA1"> State</span> <span class="joblocation jobstate" id="1033408329SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1033408329FRFM1"> Health Sciences</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1033408331" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1033408331"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1033408331_1_687941452" style="padding-top:0px;"> <div class="field singlecolumn" id="1033408331FRFM1"> Business correspondence, coaching, consultation, content, contracts, Customer service, direction, Employee training, Team building, leadership, meetings, mentoring, Natural, personnel, policies, quality, Quality assurance, recruitment, staff development, technical assistance</div> </div> </div> <div class="section" id="SECTION_AFIL1033408333" style="padding-top:0px;"> </div> </div>

CONSULTANT

CONSULTANT Profile Knowledge of most common operating system *Superior troubleshooting ability *Ability to install and configure networks and personal computers *Excellent customer service skills Professional Experience Company Name January 2008 to Current Consultant City , State Provide support for laptops, desktops and networks. Troubleshoot all computer issues both remote and onsite. Custom build systems based on user specifications. Company Name October 2003 to December 2008 Instructor City , State Taught basic and advanced computer classes. Created appropriate assessments to verify learning. Classes included: MS Windows, Office and A+ Certification. Company Name September 2003 to November 2006 Computer Technician City , State Travelled throughout the state. Installed and repaired both hardware and software systems. Kept on-call hours on both nights and weekends. Company Name June 2002 to August 2003 Computer Technician City , State Maintained uptime of computer network and database systems for students and facility. Ran wiring and cabling for entire network in schools. Consulted with faculty that had computer issues. Education Thomas College 2012 Masters of Education City , State Thomas College 2010 Bachelor : Computer Information Systems City , State Computer Information Systems 2002 CompTIA A+ Hardware and Software 2003 MMTC Net+ Certification Skills A+, A+ Certification, basic, cabling, Hardware, database, desktops, laptops, Office, MS Windows, network, networks, Troubleshoot, wiring

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME926684690" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_926684690_1_609075663" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="926684690FNAM1"> </span> <span> </span> <span class="field" id="926684690LNAM1"> CONSULTANT</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM926684694" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM926684694"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926684694_1_609075674" style="padding-top:0px;"> <div class="field singlecolumn" id="926684694FRFM1"> Knowledge of most common operating system *Superior troubleshooting ability *Ability to install and configure networks and personal computers *Excellent customer service skills</div> </div> </div> <div class="section" id="SECTION_HILT926684696" style="padding-top:0px;"> </div> <div class="section" id="SECTION_TSKL926684792" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR926684692" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR926684692"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926684692_1_609075666" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="926684692COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="926684692JSTD1"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="926684692EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="926684692JTIT1"> Consultant</span> <br/> <span class="joblocation jobcity" id="926684692JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684692JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="926684692JDES1" itemprop="description"> <ul> <li> Provide support for laptops, desktops and networks.</li> <li> Troubleshoot all computer issues both remote and onsite.</li> <li> Custom build systems based on user specifications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684692_2_609075667" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="926684692COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="926684692JSTD2"> October 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="926684692EDDT2"> December 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="926684692JTIT2"> Instructor</span> <br/> <span class="joblocation jobcity" id="926684692JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684692JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="926684692JDES2" itemprop="description"> <ul> <li> Taught basic and advanced computer classes.</li> <li> Created appropriate assessments to verify learning.</li> <li> Classes included: MS Windows, Office and A+ Certification.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684692_3_609075668" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="926684692COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="926684692JSTD3"> September 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="926684692EDDT3"> November 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="926684692JTIT3"> Computer Technician</span> <br/> <span class="joblocation jobcity" id="926684692JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684692JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="926684692JDES3" itemprop="description"> <ul> <li> Travelled throughout the state.</li> <li> Installed and repaired both hardware and software systems.</li> <li> Kept on-call hours on both nights and weekends.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684692_4_609075669" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="926684692COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="926684692JSTD4"> June 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="926684692EDDT4"> August 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="926684692JTIT4"> Computer Technician</span> <br/> <span class="joblocation jobcity" id="926684692JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684692JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="926684692JDES4" itemprop="description"> <ul> <li> Maintained uptime of computer network and database systems for students and facility.</li> <li> Ran wiring and cabling for entire network in schools.</li> <li> Consulted with faculty that had computer issues.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC926684693" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC926684693"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926684693_1_609075670" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="926684693SCHO1" itemprop="name"> Thomas College</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="926684693GRYR1"> 2012</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="926684693DGRE1" itemprop="name"> Masters of Education</span> <span class="programline" id="926684693STUY1"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="926684693SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684693SSTA1"> State</span> <span class="joblocation jobstate" id="926684693SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="926684693FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684693_2_609075671" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="926684693SCHO2" itemprop="name"> Thomas College</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="926684693GRYR2"> 2010</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="926684693DGRE2" itemprop="name"> Bachelor</span> <span> : </span> <span class="programline" id="926684693STUY2"> Computer Information Systems</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="926684693SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="926684693SSTA2"> State</span> <span class="joblocation jobstate" id="926684693SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="926684693FRFM2"> Computer Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684693_3_609075672" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="926684693SCHO3" itemprop="name"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="926684693GRYR3"> 2002</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="926684693DGRE3" itemprop="name"> CompTIA A+ Hardware and Software</span> <span class="programline" id="926684693STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="926684693FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926684693_4_609075673" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="926684693SCHO4" itemprop="name"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="926684693GRYR4"> 2003</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="926684693DGRE4" itemprop="name"> MMTC Net+ Certification</span> <span class="programline" id="926684693STUY4"> </span> </span> <span class="paddedline"> <span class="field" id="926684693FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL926684695" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL926684695"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926684695_1_609075675" style="padding-top:0px;"> <div class="field singlecolumn" id="926684695FRFM1"> A+, A+ Certification, basic, cabling, Hardware, database, desktops, laptops, Office, MS Windows, network, networks, Troubleshoot, wiring</div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview Ten years of experience with Cerner implementations as a Consultant and Employee. Experience with all phases of implementation from Current State Workflows to Conversion for inpatient and outpatient hospitals/clinics. Skilled in initiating and leading implementations involving rollout of multiple ambulatory clinics within a 1-2 month timeframe. Skilled in implementations for inpatient hospitals. Experience in designing and building multiple components of Powerchart/PowerChart Office/Enhanced View applications to include Inbox/Message Center, Schedule Viewer, Powerorders, Powerplans, Zynx Auto space, Caresets, Charges, Task Lists, Easyscript, MAR, all profiles, Powerforms, Clinical Notes, Powernotes, Dynamic Documentation, Bedrock, Data Collection Worksheet, Change Control process, Workflow process, ePrescribe, and set-up of all reference and privileges. Determine estimate cost for various projects. Qualifications COMPUTER SKILLS: Cerner Applications: PowerChart (Enhanced View), PowerChart Office, CareNet, Clinical Documentation, Surginet Documentation, PowerNote (Document Viewing), Production Support of all Cerner Millennium Applications Cerner Applications Tools: HNA User, DCPtools, SCD Editor Tool, PowerPlans, PowerOrders, CVNET Tool, Order Management Tools, Announcement Tool, Reference Text Tool, Content Manager Tool, CMT Nomenclature Tool, Charge Viewer, CS Pricing Tool, CEM 500 Tool, Core Code Builder Tool, Explore Menu, Bedrock, Message Center, ePrescribe, Data Collection Spreadsheets, Ops View Scheduler, Pref Main Tool, Priv Tool, PM Launch Tool, Citrix, Reflections Other Applications/Software: Windows 7, Windows 8, Microsoft Office Applications, Novell, SQL, TCP/IP Protocols, UNIX/AIX, Groupwise Work Experience Consultant November 2006 to Current Company Name － City , State Consultant Lead a team of analysts for several clients through implementations of Powerchart, Powerchart Office and Enhanced View from current state to conversion that involves 48 ambulatory clinics. Lead implementation of nursing documentation for inpatient hospitals and outpatient clinics (Powerforms, Powernote, and Clinical Notes (templates), ect). Lead implementation of Physician documentation for inpatient hospitals and outpatient clinics (Powerforms, Powernote, and Clinical Notes (templates)). Lead and facilitate meetings with physician's, nurses, and management teams. Worked on design/build process for CPOE Projects (PowerPlans, Ordersets, Zynex Autospace, etc.) Worked on design/build for Message Center and ePrescribe Determine estimated costs for various projects. Define systems specifications and conduct business specifications walk-thru for Powerchart Office and Enhanced View applications. Manage and coordinate demonstration sessions for providers and clinical staff on various components within Powerchart, Powerchart Office, and Enhanced View. Trained hospital IS staff on different functionality within PowerChart Train end-users on functionality of Powerchart, Powerchart Office, and Enhanced View. Support end-users in Powerchart, Powerchart Office, and Enhanced View. Create requirements and functional design documentation for testing (writing test scripts) for code upgrades. Worked with trainers updating training documentation for end-users. Analyze, research, and troubleshoot outstanding issues with the application (Production Support). Completed Change Control process Worked with Quickbase application Recommend suggestions to improve process workflows Assisted client to resolve open production issue with Cerner Covered on-call for client Conducted testing (system, regression, & integration) and documenting for upgrades to a higher code level Consultant November 2004 to November 2006 Company Name － City , State As a consultant I worked with clients who were implementing PowerChart or PowerChart Office as well as other components within total Cerner package or ones that were upgrading to a higher code level. In this role I assisted the clients with all aspects of the design, build, testing, and conversions. Additional responsibilities: Assisted client to resolve open production issue with Cerner Performed design and build within PowerChart and PowerChart Office Conducted testing (system, regression, & integration) and documenting for upgrades to a higher code level. Completed additional build for nursing and physician documentation. Systems Analyst October 2002 to November 2004 Company Name － City , State Responsibilities were implementation of the Cerner Millennium PowerChart Office software application using CIM (Cerner Implementation Methodology) on client sites. Assisted the client in all aspects of the design, build and testing for PowerChart Office, and PowerChart applications. This included building and demonstrating the Proof of Concept (10% build), guiding clients thru very specific design consideration with regards to the Electronic Health Record system as well as helping the client to prepare for testing, training, and updating policies and procedures. Additional responsibilities: Performed clients with analyzing current state of department workflow; developed future state design of department workflow; developed appropriate policies and procedures and managed departmental practices and operations changes. Preformed database querying and updates using Cerner Command language (based on SQL). Uploaded/downloaded CSV, XML via pre-build tools. Troubleshooting PowerChart Office/PowerChart Orders build through various front and back-end tools, as well as working with corporate headquarters to resolve technical issues. Cycled servers for specific modifications and troubleshooting purposes. Helped to develop and execute comprehensive test scripts for System unit, integration, and regression testing. Conducted various training and validation workshops for the client. Conducted software solution demonstrations. Venena Hutcherson's Resume Financial/Data Analyst September 2000 to October 2002 Company Name － City , State Lead finance department in performing monthly statistical analyses and provided summary of techniques used. Assisted with monthly QA testing within the Production domain. Trained new hires on various computer software used by the Health Plan. Assisted data warehouse team on special projects such as: redesigns; reconfiguration; business architect (define rules). Performed monthly statistical analyses; provided summary of techniques used Performed QA testing on production data; production loads; monthly loads. Instrumental in quality testing and validating accuracy of production data Analyzed claims expense to determine trends and provide key information to senior management, account managers and provider network specialists Created requirements and functional design documentation, tested cases and scripts, executed test plans Monitored Health Plan operating performance against benchmarks and world-class standards Recognized basic financial issues; researched issues; properly weighed theoretical and practical considerations in addressing issues Responsible for financial reporting; month-end closing and financial analysis Trainer for educating Health Plan employees on various computer software in a classroom setting Education and Training MBA : Business Point Park University － City , State , US Minor in Information Technology Bachelor of Arts : Business Point Park University － City , State , US Minor in Information Technology Skills Testing, Cerner, Clients, Documentation, Integration, Integrator, Design Documentation, Test Scripts, Training, Documenting, Change Control, Design/build, Outpatient, Training Documentation, Writing Test, Cim, Database, Millennium, Operations, Regression Testing, Sql, Systems Analyst, Workflow, Xml, Cases, Claims, Class, Closing, Comprehensive Large Array Data Stewardship System, Data Analyst, Data Warehouse, Educating, Finance, Financial Analysis, Financial Reporting, New Hires, Qa, Qa Testing, Test Plans, Aix, Cem, Citrix, Clinical Documentation, Collection, Data Collection, Groupwise, Healthcare, Microsoft Office, Ms Office, Novell, Order Management, Pricing, Rollout, Tcp, Tcp/ip, Unix, Unix/aix, Windows 7, Windows 8

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME572326513" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_572326513_1_372653607" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="572326513FNAM1"> </span> <span> </span> <span class="field" id="572326513LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM572326515" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM572326515"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572326515_1_372653609" style=" padding-top:0px; "> <div class="field singlecolumn" id="572326515FRFM1"> Ten years of experience with Cerner implementations as a Consultant and Employee. Experience with all phases of implementation from Current State Workflows to Conversion for inpatient and outpatient hospitals/clinics. Skilled in initiating and leading implementations involving rollout of multiple ambulatory clinics within a 1-2 month timeframe. Skilled in implementations for inpatient hospitals. Experience in designing and building multiple components of Powerchart/PowerChart Office/Enhanced View applications to include Inbox/Message Center, Schedule Viewer, Powerorders, Powerplans, Zynx Auto space, Caresets, Charges, Task Lists, Easyscript, MAR, all profiles, Powerforms, Clinical Notes, Powernotes, Dynamic Documentation, Bedrock, Data Collection Worksheet, Change Control process, Workflow process, ePrescribe, and set-up of all reference and privileges. Determine estimate cost for various projects. </div> </div> </div> <div class="section" id="SECTION_HILT572326516" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT572326516"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572326516_1_372653610" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="572326516SKC11"> <ul> <li> COMPUTER SKILLS:</li> <li> Cerner Applications: PowerChart (Enhanced View), PowerChart Office, CareNet, Clinical Documentation, Surginet Documentation, PowerNote (Document Viewing), Production Support of all Cerner Millennium Applications</li> <li> Cerner Applications Tools: HNA User, DCPtools, SCD Editor Tool, PowerPlans, PowerOrders, CVNET Tool, Order Management Tools, Announcement Tool, Reference Text Tool, Content Manager Tool, CMT Nomenclature Tool, Charge Viewer, CS Pricing Tool, CEM 500 Tool, Core Code Builder Tool, Explore Menu, Bedrock, Message Center, ePrescribe, Data Collection Spreadsheets, Ops View Scheduler, Pref Main Tool, Priv Tool, PM Launch Tool, Citrix, Reflections</li> <li> Other Applications/Software: Windows 7, Windows 8, Microsoft Office Applications, Novell, SQL, TCP/IP Protocols, UNIX/AIX, Groupwise</li> </ul> </td> <td class="field twocol_2 charspace" id="572326516SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR572326517" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR572326517"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572326517_1_372653612" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572326517JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572326517JSTD1"> November 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572326517EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572326517COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572326517JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326517JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572326517JDES1" itemprop="description"> <ul> <li> Consultant</li> <li> Lead a team of analysts for several clients through implementations of Powerchart, Powerchart Office and Enhanced View from current state to conversion that involves 48 ambulatory clinics.</li> <li> Lead implementation of nursing documentation for inpatient hospitals and outpatient clinics (Powerforms, Powernote, and Clinical Notes (templates), ect).</li> <li> Lead implementation of Physician documentation for inpatient hospitals and outpatient clinics (Powerforms, Powernote, and Clinical Notes (templates)).</li> <li> Lead and facilitate meetings with physician's, nurses, and management teams.</li> <li> Worked on design/build process for CPOE Projects (PowerPlans, Ordersets, Zynex Autospace, etc.)</li> <li> Worked on design/build for Message Center and ePrescribe</li> <li> Determine estimated costs for various projects.</li> <li> Define systems specifications and conduct business specifications walk-thru for Powerchart Office and Enhanced View applications.</li> <li> Manage and coordinate demonstration sessions for providers and clinical staff on various components within Powerchart, Powerchart Office, and Enhanced View.</li> <li> Trained hospital IS staff on different functionality within PowerChart</li> <li> Train end-users on functionality of Powerchart, Powerchart Office, and Enhanced View.</li> <li> Support end-users in Powerchart, Powerchart Office, and Enhanced View.</li> <li> Create requirements and functional design documentation for testing (writing test scripts) for code upgrades.</li> <li> Worked with trainers updating training documentation for end-users.</li> <li> Analyze, research, and troubleshoot outstanding issues with the application (Production Support).</li> <li> Completed Change Control process</li> <li> Worked with Quickbase application</li> <li> Recommend suggestions to improve process workflows</li> <li> Assisted client to resolve open production issue with Cerner</li> <li> Covered on-call for client</li> <li> Conducted testing (system, regression, &amp; integration) and documenting for upgrades to a higher code level </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572326517_2_372653614" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572326517JTIT2"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572326517JSTD2"> November 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572326517EDDT2"> November 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572326517COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572326517JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326517JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572326517JDES2" itemprop="description"> <ul> <li> As a consultant I worked with clients who were implementing PowerChart or PowerChart Office as well as other components within total Cerner package or ones that were upgrading to a higher code level. In this role I assisted the clients with all aspects of the design, build, testing, and conversions. Additional responsibilities:</li> <li> Assisted client to resolve open production issue with Cerner</li> <li> Performed design and build within PowerChart and PowerChart Office</li> <li> Conducted testing (system, regression, &amp; integration) and documenting for upgrades to a higher code level.</li> <li> Completed additional build for nursing and physician documentation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572326517_3_372653615" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572326517JTIT3"> Systems Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572326517JSTD3"> October 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572326517EDDT3"> November 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572326517COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572326517JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326517JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572326517JDES3" itemprop="description"> <ul> <li> Responsibilities were implementation of the Cerner Millennium PowerChart Office software application using CIM (Cerner Implementation Methodology) on client sites. Assisted the client in all aspects of the design, build and testing for PowerChart Office, and PowerChart applications. This included building and demonstrating the Proof of Concept (10% build), guiding clients thru very specific design consideration with regards to the Electronic Health Record system as well as helping the client to prepare for testing, training, and updating policies and procedures. Additional responsibilities:</li> <li> Performed clients with analyzing current state of department workflow; developed future state design of department workflow; developed appropriate policies and procedures and managed departmental practices and operations changes.</li> <li> Preformed database querying and updates using Cerner Command language (based on SQL).</li> <li> Uploaded/downloaded CSV, XML via pre-build tools.</li> <li> Troubleshooting PowerChart Office/PowerChart Orders build through various front and back-end tools, as well as working with corporate headquarters to resolve technical issues.</li> <li> Cycled servers for specific modifications and troubleshooting purposes.</li> <li> Helped to develop and execute comprehensive test scripts for System unit, integration, and regression testing.</li> <li> Conducted various training and validation workshops for the client.</li> <li> Conducted software solution demonstrations. Venena Hutcherson's Resume</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572326517_4_372653616" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572326517JTIT4"> Financial/Data Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572326517JSTD4"> September 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572326517EDDT4"> October 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572326517COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572326517JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326517JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572326517JDES4" itemprop="description"> <ul> <li> Lead finance department in performing monthly statistical analyses and provided summary of techniques used. Assisted with monthly QA testing within the Production domain. Trained new hires on various computer software used by the Health Plan.</li> <li> Assisted data warehouse team on special projects such as: redesigns; reconfiguration; business architect (define rules).</li> <li> Performed monthly statistical analyses; provided summary of techniques used</li> <li> Performed QA testing on production data; production loads; monthly loads.</li> <li> Instrumental in quality testing and validating accuracy of production data</li> <li> Analyzed claims expense to determine trends and provide key information to senior management, account managers and provider network specialists</li> <li> Created requirements and functional design documentation, tested cases and scripts, executed test plans</li> <li> Monitored Health Plan operating performance against benchmarks and world-class standards</li> <li> Recognized basic financial issues; researched issues; properly weighed theoretical and practical considerations in addressing issues</li> <li> Responsible for financial reporting; month-end closing and financial analysis</li> <li> Trainer for educating Health Plan employees on various computer software in a classroom setting</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC572326518" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC572326518"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572326518_1_372653617" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="572326518DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="572326518STUY1"> Business</span> <span class="jobdates" id="572326518GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="572326518SCHO1" itemprop="name"> Point Park University</span> <span> － </span> <span class="joblocation jobcity" id="572326518SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326518SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="572326518SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="572326518FRFM1"> <p align="LEFT"> Minor in Information Technology</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572326518_2_372653618" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="572326518DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="572326518STUY2"> Business</span> <span class="jobdates" id="572326518GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="572326518SCHO2" itemprop="name"> Point Park University</span> <span> － </span> <span class="joblocation jobcity" id="572326518SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="572326518SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="572326518SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="572326518FRFM2"> <p align="LEFT"> Minor in Information Technology </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL572326522" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL572326522"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572326522_1_372653620" style=" padding-top:0px; "> <div class="field singlecolumn" id="572326522FRFM1"> <p align="LEFT"> Testing, Cerner, Clients, Documentation, Integration, Integrator, Design Documentation, Test Scripts, Training, Documenting, Change Control, Design/build, Outpatient, Training Documentation, Writing Test, Cim, Database, Millennium, Operations, Regression Testing, Sql, Systems Analyst, Workflow, Xml, Cases, Claims, Class, Closing, Comprehensive Large Array Data Stewardship System, Data Analyst, Data Warehouse, Educating, Finance, Financial Analysis, Financial Reporting, New Hires, Qa, Qa Testing, Test Plans, Aix, Cem, Citrix, Clinical Documentation, Collection, Data Collection, Groupwise, Healthcare, Microsoft Office, Ms Office, Novell, Order Management, Pricing, Rollout, Tcp, Tcp/ip, Unix, Unix/aix, Windows 7, Windows 8</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Highly organized Microbiologist successful at managing people and time, with expertise in Molecular Genetic Research, Quality Control System Operations, Cross Functional Leadership, Consulting, Training and Development and Validation of new products and facilities. Skills RNA isolation knowledge Proficient in PCR In-vivo transcription Published researcher Skilled in genotyping Protein isolation Southern blotting Transcription profiling Equipment maintenance Statistical analysis ELISA assay Expert in design control ISO 9001 environment Extraction Separation and purification techniques Trained in lab safety MS Office proficiency Training proposals Expert in developing inventory systems Creative instruction styles and techniques Certified Training Specialist in Consulting Project management Presentations expert Charismatic public speaker Skilled in working with special needs adults Proficient in creating and maintaining schedules Taught Aseptic technique lessons to over 400 participants Instructional technologies knowledge Intuitive people management skills Assisted in OOS Investigations Change Control for Quality Systems RDP, NCBI, TIGR, KEGG, OMIM, Entrez, Minitab, PSI-Blast, Tree View, Gen Bank, Pub Med, Gene Pix Pro 5.0 analysis of COGS and CDD MS Office, MS Outlook, Citrix Sever, FTP clients, LIMS, SAP, Isotrain, and IKAT, VIBES, COGNOS, Word, Power Point, Access, Outlook. Work History Consultant 04/2016 to Current Company Name – City , State As a Consultant, I provide consulting and technical training on proper aseptic techniques and FDA regulatory compliant behavior required while working in an aseptic and/or clean environment. Clean-room (Aseptic)Gowning Technique Training (ISO 5 - ISO 8)* Clean-room Technique Training (ISO 5 - ISO8) Clean-room (Aseptic)Manufacturing Technique Training (ISO 5 - ISO 8) Environmental Monitoring Technique Training Aseptic Cleaning Technique Training Sterile Gloves Techniques Training Basic Aseptic Technique Training. Consultant Microbiologist 12/2016 to 05/2017 Company Name – City , State Conduct Bio Burden testing, Media Testing, water and clean steam testing for Aseptic GMP Facility Qualification. Facility Qualification and equipment/process or methods validation MODA (environmental monitoring system) development and uses. Commissioning Qualification Validation (CQV) activities Lead teams of validation professionals, and provided subject matter expertise in the validation of a variety of utility, facility and process equipment. Developed project scope statements, estimates and proposals. Developed policies, programs, and standard operating procedures. Developed and executed validation of documents/protocols for equipment compliance. IQ and OQ documentation development and execution of MODA System. Provide regulatory, quality and compliance solutions for the pharmaceutical, biotech, medical device and other regulated industries. Develop microbiological monitoring, control and continuous improvement strategies for API and fill-finish manufacturing, fermentation, recovery and purification, and aseptic processing and non-sterile manufacturing. Design and administer microbiological programs including environmental monitoring, investigations of laboratory and manufacturing microbial excursions and out-of-specification findings, laboratory audits, optimization and management, laboratory and facility design and qualification, cGMP compliance, Pharmacopoeia compliance, barrier isolator design and microbiological validation, microbiology method and protocol development, validation and technology transfer, contact lens care formulation development, manufacturing, stability testing and product release, disinfection, sterilization and the use of biological indicators, cleaning validation, process development, regulatory audit response (e.g., FDA 483 and warning letters), regulatory dossier development support, and Process Analytical Technology (PAT). Support microbiology and rapid microbiological method suppliers and industry end-users in developing next generation technology platforms, validation and testing plans, financial and return on investment (ROI) strategies, commercialization approaches, and global regulatory and pharmacopoeia compliance. Act as subject matter expert for microbiology technology companies during due diligence, partnership, collaboration, merger and acquisition activities. Expert witness for matters related to pharmaceutical microbiology, ophthalmic formulations, contamination control, antimicrobial and preservative effectiveness, sterilization, pharmacopoeia interpretation and compliance, USP microbiology test methods, laboratory and manufacturing GMPs, formulation development and stability, sterile and nonsterile manufacturing, research and development, and product quality. Corporate Trainer/Lead Aseptic Technique/Behavior Specialist 12/2011 to 12/2015 Company Name – City , State Spearheaded expansion and development initiatives in Aseptic Area. Used role-playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways. Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers. Created an online training program to be used during video training conferences. Organized training for 25 new employees per week. Increased performance scores by 80% by developing new employee processes. Extensively trained new and existing employees. Planned and delivered account management training to an average of 10 account managers per week. Reviewed daily metrics of account executives and employees to evaluate their strengths and weaknesses. Monitored participant workflow and behaviors throughout the training process. Conducted one-on-one tutoring sessions for new employees. Administered performance reviews to evaluate each participant's progress. Clearly communicated objectives for all lessons, units, and projects to all participants. Used a variety of assessment tools and strategies to improve instruction methods. Addressed all questions from training program participants. Created online training courses in Aseptic and Terminally Sterile Area. Assumed ownership of all training program initiatives. Align with functional managers on the management of training records to ensure that individual training plans and training records are accurate and up to date in accordance with 21 CFE Part 11 Identified core competencies of assigned functional areas to develop, within the Quality System, short and long-term planning strategies and initiatives in accordance with 21 CFR 820 Assess external service providers and/or site staff training needs and to support the development of eventual training programs for Terminal Sterilization Filling Line. Participated in research of regulatory issues and dissemination regulatory information to Production, QA, QC, and R&D departments and senior management as required. Actively, participated in the evaluation of regulatory compliance of documents/ products/ process/ test method changes. Reviews labeling and labels for compliance with regulatory requirements. Conducted internal audits. Lead department initiatives to improve current processes and procedures. Quality Control - Assistant Scientist 10/2010 to 10/2011 Company Name – City , State Executed experimental tasks Obtained and interpret experimental data Conducted TMC, LAL, Micro-ID, TOC, and Purification Test Reviewed and edited protocols and standard operating procedures (SOPs) Maintain regular laboratory and system functions for the group Ensure compliance with cGMP, FDA, and SOPs guidelines and regulations. Performed tests on water, and the environment to detect harmful microorganisms and to obtain information about sources of pollution and contamination. Cleaned and maintained laboratory equipment. Stocked and rotated all prepared growth media. Performed routine monitoring of cleanroom manufacturing environments Performed micro'ID and organism analysis. Perform compliance adherence checks to all FDA, GMP regulations Collected and analyzed biological data about relationships between organisms and their environment. Interpreted research findings and summarized data into reports. Complied with Good Laboratory Practices and Title 21 CFR Part 11. Collected and processed specimens for clinical protocols. Laboratory Manager - Laboratory Technological Assistant/ Research Assistant/Trainer 08/2007 to 06/2009 Company Name – City , State Ordered laboratory equipment and supplies. Operated a genetic analyzer to sequence DNA. Kept accurate databases of specimens collected and stored in a repository. Collected and processed specimens for clinical protocols. Successfully completed transcription profiling experiments. Complied with Good Laboratory Practices and Title 21 Code of Federal Regulations Part 11. Scheduled and trained student staff members. Managed overall laboratory functions. Investigated the impact of intrinsic target properties on siRNAs pharmaceutical properties. Extracted DNA and genotype samples using SNP technology. Interpreted research findings and summarized data into reports. Collected and analyzed biological data about relationships between organisms and their environment. Programmed computers to store, process and analyze data. Maintained laboratory instruments and developed new laboratory equipment. Interpreted test results and developed nonstandard tests. Ordered chemicals for analysis and prepared reagents for analysis. Maintained compliance with DEC and EPA. Set up standards for sampling analysis and data interpretation using effluent analysis. Operated wet methods and instrumentation analysis. Accurately inventoried lab chemicals and supplies. Monitored and maintained specialized lab equipment (e.g. Minispec, shared microscope, etc.), laboratory supplies, and materials. Trained and developed undergraduate research assistants on proper protocol and procedures in the HIV lab. Conducted one-on-one tutoring sessions for new students. Microbiology- Laboratory Technician 06/2007 to 09/2008 Company Name – City , State Maintained laboratory instruments and developed new laboratory equipment. Organized lab test solutions, compounds, and reagents. Routinely calibrated scales to minimize leakage due to calibration errors. Determined equipment operating efficiency. Interpreted test results and developed nonstandard tests. Maintained records for Michigan Department of Health audits. Ordered chemicals for analysis and prepared reagents for analysis. Recorded test results using a variety of chemistry-specific software programs. Operated wet methods and instrumentation analysis. Accurately inventoried lab chemicals and supplies. Collaborated with business units for cost model analysis. Created a rapid screening and testing factory to find acceptable materials. Steered process development experiments in the lab and support scale-up processes. Computed taxes owed by applying prescribed rates, laws and regulations. Complied with Good Laboratory Practices and Title 21 CFR Part 11. Education B.S : Microbiology May 2009 Michigan State University - City , State Microbiology Skills 21 CFR Part 11, account management, API, aseptic techniques, Aseptic Technique, Basic, calibration, chemistry, Citrix, cleaning validation, COGNOS, conferences, Consultant, consultation, Consulting, continuous improvement, clients, databases, DEC, Department of Health, DNA, documentation, due diligence, ELISA, staff training, Equipment maintenance, senior management, experiments, Filling, financial, focus, FTP, functional, GMP, Good Laboratory Practices, in design, instruction, internal audits, interpretation, inventory, IQ, ISO 5, ISO 8, ISO8, ISO 9001, laboratory equipment, lab test, regulatory compliance, letters, LIMS, people management, materials, Access, MS Office, MS Outlook, Outlook, Power Point, Word, Minitab, next, optimization, OQ, PCR, performance reviews, policies, Presentations, process development, processes, process equipment, progress, Project management, proposals, protocols, public speaker, Quality, QA, research, researcher, safety, SAP, Southern blotting, specification, Statistical analysis, surveys, taxes, technical training, TOC, training programs, Transcription, tutoring, Validation, video, View, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME32d0745d-a188-4a99-8df0-3ccc0d215e26" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_32d0745d-a188-4a99-8df0-3ccc0d215e26_1_3f7bb2b5-a94b-4ce2-9b47-f2f34ea7ef42" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="32d0745d-a188-4a99-8df0-3ccc0d215e26FNAM1"> </span> <span> </span> <span class="field lName" id="32d0745d-a188-4a99-8df0-3ccc0d215e26LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMMa454a467-bd83-439d-88db-7ed3624ca244" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMMa454a467-bd83-439d-88db-7ed3624ca244"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a454a467-bd83-439d-88db-7ed3624ca244_1_bdc41dae-7659-4ace-b5ee-ff0c2e15a2e9" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="a454a467-bd83-439d-88db-7ed3624ca244FRFM1"> Highly organized Microbiologist successful at managing people and time, with expertise in Molecular Genetic Research, Quality Control System Operations, Cross Functional Leadership, Consulting, Training and Development and Validation of new products and facilities.</div> </div> </div> <div class="section" id="SECTION_HILTd99cb37c-37ea-484a-b3dd-aa080c649df9" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILTd99cb37c-37ea-484a-b3dd-aa080c649df9"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_d99cb37c-37ea-484a-b3dd-aa080c649df9_1_541824b0-c7c7-488d-b784-f3a502c8dc3a" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="d99cb37c-37ea-484a-b3dd-aa080c649df9SKC11"> <ul> <li> RNA isolation knowledge</li> <li> Proficient in PCR</li> <li> In-vivo transcription</li> <li> Published researcher</li> <li> Skilled in genotyping</li> <li> Protein isolation</li> <li> Southern blotting</li> <li> Transcription profiling</li> <li> Equipment maintenance</li> <li> Statistical analysis</li> <li> ELISA assay</li> <li> Expert in design control</li> <li> ISO 9001 environment</li> <li> Extraction</li> <li> Separation and purification techniques</li> <li> Trained in lab safety</li> <li> MS Office proficiency</li> <li> Training proposals</li> <li> Expert in developing inventory systems</li> <li> Creative instruction styles and techniques</li> <li> Certified Training Specialist in Consulting</li> <li> Project management</li> <li> Presentations expert</li> <li> Charismatic public speaker</li> <li> Skilled in working with special needs adults</li> <li> Proficient in creating and maintaining schedules</li> <li> Taught Aseptic technique lessons to over 400 participants</li> <li> Instructional technologies knowledge</li> <li> Intuitive people management skills</li> <li> Assisted in OOS Investigations</li> <li> Change Control for Quality Systems RDP, NCBI, TIGR, KEGG, OMIM, Entrez, Minitab, PSI-Blast, Tree View, Gen Bank, Pub Med, Gene Pix Pro 5.0 analysis of COGS and CDD</li> <li> MS Office, MS Outlook, Citrix Sever, FTP clients, LIMS, SAP, Isotrain, and IKAT, VIBES, COGNOS, Word, Power Point, Access, Outlook.</li> </ul> </td> <td class="field twocol_2" id="d99cb37c-37ea-484a-b3dd-aa080c649df9SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRfa2b38c6-83d7-40c3-b7c0-80bae25c5905" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPRfa2b38c6-83d7-40c3-b7c0-80bae25c5905"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_1_1d106bb1-db76-4cb8-af20-82f6f130d534" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD1"> 04/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES1" itemprop="description"> <ul> <li> As a Consultant, I provide consulting and technical training on proper aseptic techniques and FDA regulatory compliant behavior required while working in an aseptic and/or clean environment.</li> <li> Clean-room (Aseptic)Gowning Technique Training (ISO 5 - ISO 8)* Clean-room Technique Training (ISO 5 - ISO8) Clean-room (Aseptic)Manufacturing Technique Training (ISO 5 - ISO 8) Environmental Monitoring Technique Training Aseptic Cleaning Technique Training Sterile Gloves Techniques Training Basic Aseptic Technique Training.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_2_4fa6a4fe-e55b-4534-9b9e-baf6b27ca271" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT2"> Consultant Microbiologist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD2"> 12/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT2"> 05/2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES2" itemprop="description"> <ul> <li> Conduct Bio Burden testing, Media Testing, water and clean steam testing for Aseptic GMP Facility Qualification.</li> <li> Facility Qualification and equipment/process or methods validation MODA (environmental monitoring system) development and uses.</li> <li> Commissioning Qualification Validation (CQV) activities Lead teams of validation professionals, and provided subject matter expertise in the validation of a variety of utility, facility and process equipment.</li> <li> Developed project scope statements, estimates and proposals.</li> <li> Developed policies, programs, and standard operating procedures.</li> <li> Developed and executed validation of documents/protocols for equipment compliance.</li> <li> IQ and OQ documentation development and execution of MODA System.</li> <li> Provide regulatory, quality and compliance solutions for the pharmaceutical, biotech, medical device and other regulated industries.</li> <li> Develop microbiological monitoring, control and continuous improvement strategies for API and fill-finish manufacturing, fermentation, recovery and purification, and aseptic processing and non-sterile manufacturing.</li> <li> Design and administer microbiological programs including environmental monitoring, investigations of laboratory and manufacturing microbial excursions and out-of-specification findings, laboratory audits, optimization and management, laboratory and facility design and qualification, cGMP compliance, Pharmacopoeia compliance, barrier isolator design and microbiological validation, microbiology method and protocol development, validation and technology transfer, contact lens care formulation development, manufacturing, stability testing and product release, disinfection, sterilization and the use of biological indicators, cleaning validation, process development, regulatory audit response (e.g., FDA 483 and warning letters), regulatory dossier development support, and Process Analytical Technology (PAT).</li> <li> Support microbiology and rapid microbiological method suppliers and industry end-users in developing next generation technology platforms, validation and testing plans, financial and return on investment (ROI) strategies, commercialization approaches, and global regulatory and pharmacopoeia compliance.</li> <li> Act as subject matter expert for microbiology technology companies during due diligence, partnership, collaboration, merger and acquisition activities.</li> <li> Expert witness for matters related to pharmaceutical microbiology, ophthalmic formulations, contamination control, antimicrobial and preservative effectiveness, sterilization, pharmacopoeia interpretation and compliance, USP microbiology test methods, laboratory and manufacturing GMPs, formulation development and stability, sterile and nonsterile manufacturing, research and development, and product quality.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_3_1a081c28-8253-4e1e-8fe6-d18c19f83d64" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT3"> Corporate Trainer/Lead Aseptic Technique/Behavior Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD3"> 12/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT3"> 12/2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES3" itemprop="description"> <ul> <li> Spearheaded expansion and development initiatives in Aseptic Area.</li> <li> Used role-playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.</li> <li> Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.</li> <li> Created an online training program to be used during video training conferences.</li> <li> Organized training for 25 new employees per week.</li> <li> Increased performance scores by 80% by developing new employee processes.</li> <li> Extensively trained new and existing employees.</li> <li> Planned and delivered account management training to an average of 10 account managers per week.</li> <li> Reviewed daily metrics of account executives and employees to evaluate their strengths and weaknesses.</li> <li> Monitored participant workflow and behaviors throughout the training process.</li> <li> Conducted one-on-one tutoring sessions for new employees.</li> <li> Administered performance reviews to evaluate each participant's progress.</li> <li> Clearly communicated objectives for all lessons, units, and projects to all participants.</li> <li> Used a variety of assessment tools and strategies to improve instruction methods.</li> <li> Addressed all questions from training program participants.</li> <li> Created online training courses in Aseptic and Terminally Sterile Area.</li> <li> Assumed ownership of all training program initiatives.</li> <li> Align with functional managers on the management of training records to ensure that individual training plans and training records are accurate and up to date in accordance with 21 CFE Part 11 Identified core competencies of assigned functional areas to develop, within the Quality System, short and long-term planning strategies and initiatives in accordance with 21 CFR 820 Assess external service providers and/or site staff training needs and to support the development of eventual training programs for Terminal Sterilization Filling Line.</li> <li> Participated in research of regulatory issues and dissemination regulatory information to Production, QA, QC, and R&amp;D departments and senior management as required.</li> <li> Actively, participated in the evaluation of regulatory compliance of documents/ products/ process/ test method changes.</li> <li> Reviews labeling and labels for compliance with regulatory requirements.</li> <li> Conducted internal audits.</li> <li> Lead department initiatives to improve current processes and procedures.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_4_3c030b1d-66fe-419a-8f3e-078fcb4e47ac" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT4"> Quality Control - Assistant Scientist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD4"> 10/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT4"> 10/2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES4" itemprop="description"> <ul> <li> Executed experimental tasks Obtained and interpret experimental data Conducted TMC, LAL, Micro-ID, TOC, and Purification Test Reviewed and edited protocols and standard operating procedures (SOPs) Maintain regular laboratory and system functions for the group Ensure compliance with cGMP, FDA, and SOPs guidelines and regulations.</li> <li> Performed tests on water, and the environment to detect harmful microorganisms and to obtain information about sources of pollution and contamination.</li> <li> Cleaned and maintained laboratory equipment.</li> <li> Stocked and rotated all prepared growth media.</li> <li> Performed routine monitoring of cleanroom manufacturing environments Performed micro'ID and organism analysis.</li> <li> Perform compliance adherence checks to all FDA, GMP regulations Collected and analyzed biological data about relationships between organisms and their environment.</li> <li> Interpreted research findings and summarized data into reports.</li> <li> Complied with Good Laboratory Practices and Title 21 CFR Part 11.</li> <li> Collected and processed specimens for clinical protocols.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_5_9b20c3d5-01b6-4670-b9b7-f9dd440c404e" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT5"> Laboratory Manager - Laboratory Technological Assistant/ Research Assistant/Trainer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD5"> 08/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT5"> 06/2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES5" itemprop="description"> <ul> <li> Ordered laboratory equipment and supplies.</li> <li> Operated a genetic analyzer to sequence DNA.</li> <li> Kept accurate databases of specimens collected and stored in a repository.</li> <li> Collected and processed specimens for clinical protocols.</li> <li> Successfully completed transcription profiling experiments.</li> <li> Complied with Good Laboratory Practices and Title 21 Code of Federal Regulations Part 11.</li> <li> Scheduled and trained student staff members.</li> <li> Managed overall laboratory functions.</li> <li> Investigated the impact of intrinsic target properties on siRNAs pharmaceutical properties.</li> <li> Extracted DNA and genotype samples using SNP technology.</li> <li> Interpreted research findings and summarized data into reports.</li> <li> Collected and analyzed biological data about relationships between organisms and their environment.</li> <li> Programmed computers to store, process and analyze data.</li> <li> Maintained laboratory instruments and developed new laboratory equipment.</li> <li> Interpreted test results and developed nonstandard tests.</li> <li> Ordered chemicals for analysis and prepared reagents for analysis.</li> <li> Maintained compliance with DEC and EPA.</li> <li> Set up standards for sampling analysis and data interpretation using effluent analysis.</li> <li> Operated wet methods and instrumentation analysis.</li> <li> Accurately inventoried lab chemicals and supplies.</li> <li> Monitored and maintained specialized lab equipment (e.g.</li> <li> Minispec, shared microscope, etc.), laboratory supplies, and materials.</li> <li> Trained and developed undergraduate research assistants on proper protocol and procedures in the HIV lab.</li> <li> Conducted one-on-one tutoring sessions for new students.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_fa2b38c6-83d7-40c3-b7c0-80bae25c5905_6_be362151-9511-47be-a23f-6a4f7640fea1" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JTIT6"> Microbiology- Laboratory Technician</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTD6"> 06/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905EDDT6"> 09/2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="fa2b38c6-83d7-40c3-b7c0-80bae25c5905JDES6" itemprop="description"> <ul> <li> Maintained laboratory instruments and developed new laboratory equipment.</li> <li> Organized lab test solutions, compounds, and reagents.</li> <li> Routinely calibrated scales to minimize leakage due to calibration errors.</li> <li> Determined equipment operating efficiency.</li> <li> Interpreted test results and developed nonstandard tests.</li> <li> Maintained records for Michigan Department of Health audits.</li> <li> Ordered chemicals for analysis and prepared reagents for analysis.</li> <li> Recorded test results using a variety of chemistry-specific software programs.</li> <li> Operated wet methods and instrumentation analysis.</li> <li> Accurately inventoried lab chemicals and supplies.</li> <li> Collaborated with business units for cost model analysis.</li> <li> Created a rapid screening and testing factory to find acceptable materials.</li> <li> Steered process development experiments in the lab and support scale-up processes.</li> <li> Computed taxes owed by applying prescribed rates, laws and regulations.</li> <li> Complied with Good Laboratory Practices and Title 21 CFR Part 11.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUCd715d6e8-22ed-4a71-9ef2-9e994fd8ad1d" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUCd715d6e8-22ed-4a71-9ef2-9e994fd8ad1d"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_d715d6e8-22ed-4a71-9ef2-9e994fd8ad1d_1_4876812c-c4bd-430e-aca2-2c7ae8954d9a" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dDGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dSTUY1"> Microbiology</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dGRYR1"> May 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dSCHO1" itemprop="name"> Michigan State University</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dSSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dGRPA1"> </span> </span> <span class="field" id="d715d6e8-22ed-4a71-9ef2-9e994fd8ad1dFRFM1"> Microbiology</span> </div> </div> </div> <div class="section" id="SECTION_SKLLba85590e-1dec-46d6-9979-b2810dc047e9" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLLba85590e-1dec-46d6-9979-b2810dc047e9"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ba85590e-1dec-46d6-9979-b2810dc047e9_1_adca8ac3-f402-4248-87e6-4ce26065336b" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="ba85590e-1dec-46d6-9979-b2810dc047e9FRFM1"> 21 CFR Part 11, account management, API, aseptic techniques, Aseptic Technique, Basic, calibration, chemistry, Citrix, cleaning validation, COGNOS, conferences, Consultant, consultation, Consulting, continuous improvement, clients, databases, DEC, Department of Health, DNA, documentation, due diligence, ELISA, staff training, Equipment maintenance, senior management, experiments, Filling, financial, focus, FTP, functional, GMP, Good Laboratory Practices, in design, instruction, internal audits, interpretation, inventory, IQ, ISO 5, ISO 8, ISO8, ISO 9001, laboratory equipment, lab test, regulatory compliance, letters, LIMS, people management, materials, Access, MS Office, MS Outlook, Outlook, Power Point, Word, Minitab, next, optimization, OQ, PCR, performance reviews, policies, Presentations, process development, processes, process equipment, progress, Project management, proposals, protocols, public speaker, Quality, QA, research, researcher, safety, SAP, Southern blotting, specification, Statistical analysis, surveys, taxes, technical training, TOC, training programs, Transcription, tutoring, Validation, video, View, workflow</div> </div> </div> </div>

CONSULTANT

CONSULTANT Skills Assessment Project Management - Consult with clients to gain detailed information used to develop comprehensive project plans and tasks. Process Improvements - The ability to devise and implement processes, procedures, systems and internal controls to strengthen operations and enhance customer satisfaction. Professional Training and Development - Extensive knowledge of electronic health care software and its clinical functionality as it relates to clinic workflow including documentation, orders and medications. Experience 01/2014 to Current CONSULTANT Company Name － City , State Currently contracted by Community Health Systems (CHS) of Franklin, TN to work with the training manager and coordinator to manage training issues and risks associated with projects, using standard tools and processes. Collaborate with the CHS project team to populate and establish training environments for training activities. Apply principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation and change management into day-to-day practice and program offerings. Provide WebEx sessions as well as on-site training classes where necessary. Ensure training sessions are consistent with regulatory and clinical workflows. Work with organizations to solve issues, create value, maximize growth and improve business performance. Assist with follow up evaluations for recommendations on improving usage of the software systems in the various clinics and specialties. Advise clients on how to use information technology to meet their business objectives and overcome problems. Provide strategic guidance regarding technology, IT infrastructures and enabling major business processes through enhancements to IT. 01/2006 to 01/2014 PROJECT MANAGER Company Name － City , State Provided strategic management and operational oversight of support teams consisting of 6 direct reports and 55 technicians on Output Device Service & Support, including budget control; production timetable, status reporting, client/project team coordination; and quality assurance. Designed and deployed several highly successful projects from the ground up managing all aspects of the projects including customer support, client services, operations and quality assurance. Ensured monthly Service Level Agreements were met. Worked to monitor, track and report progress against a project plan to Senior Management. Accomplished project fielding and deployment on time and within budget. Was responsible for comprehensive planning of systems fielding, deployment tasks and budget. Created policies and procedures that incorporate day to day activities for all Output Device Technicians throughout the Army Corp of Engineers. Asset Manager and Configuration Item owner of over 12,000 output devices. Led dedicated and non-dedicated resources to accomplish project fielding/deployment phase. Promoted teamwork and cooperation to achieve objectives. Interacted with Internal/External Senior Management Client side and Organization Side. Conducted weekly Integrated Project Team meetings with Output Device Technicians & Support Team on Asset Management, Configuration Management Database Processes & Procedures. 01/1999 to 01/2006 PROJECT LEAD Company Name － City , State Provided technical support for Central office as well as all site offices, which included Windows 2000/XP, Windows 2000/2003 server operating systems. Served as Project Manager for 18-month private branch exchange (PBX) to voice over internet protocol (VoIP) conversion project. Served as the single point of contact for all data and network and communication design development, installation, documentation and problem resolution. Completed maintenance, troubleshooting and documentation of network architectures including: Cisco Switches, Routers, Virtual Private Networks (VPNs) and firewalls. Monitored and administered print, file application and email servers. Implemented and maintained network security and policy. Education and Training August 2003 Master of Science : Management Florida Institute of Technology － City , State Management May 1992 Bachelor of Science : Computer and Information Sciences Alabama A&M University － State Computer and Information Sciences Skills Army, Asset Management, budget, business processes, change management, Community Health, Configuration Management, conversion, Client, clients, customer satisfaction, customer support, Database, documentation, email, Senior Management, firewalls, group facilitation, information technology, managing, meetings, exchange, office, Windows 2000, Windows 2000, needs analysis, network security, network, Networks, operating systems, PBX, policies, problem resolution, Processes, program design and evaluation, progress, Project Management, project plans, quality assurance, quality assurance, reporting, Routers, servers, Service Level Agreements, strategic, strategic management, Cisco Switches, teamwork, technical support, troubleshooting, VoIP, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME952215656" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_952215656_1_627726890" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="952215656FNAM1"> </span> <span> </span> <span class="field" id="952215656LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM952215658" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT952215659" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT952215659"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952215659_1_627726899" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="952215659SKC11"> <ul> <li> Assessment</li> <li> Project Management - Consult with clients to gain detailed information used to develop comprehensive</li> <li> project plans and tasks.</li> <li> Process Improvements - The ability to devise and implement processes, procedures, systems and</li> <li> internal controls to strengthen operations and enhance customer satisfaction.</li> <li> Professional Training and Development - Extensive knowledge of electronic health care software and</li> <li> its clinical functionality as it relates to clinic workflow including documentation, orders and medications.</li> </ul> </td> <td class="field twocol_2" id="952215659SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM952216116" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR952215661" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR952215661"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952215661_1_627726892" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952215661JSTD1"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952215661EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952215661JTIT1"> CONSULTANT</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952215661COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952215661JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952215661JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952215661JDES1" itemprop="description"> <ul> <li> Currently contracted by Community Health Systems (CHS) of Franklin, TN to work with the training manager and coordinator to manage training issues and risks associated with projects, using standard tools and processes.</li> <li> Collaborate with the CHS project team to populate and establish training environments for training activities.</li> <li> Apply principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation and change management into day-to-day practice and program offerings.</li> <li> Provide WebEx sessions as well as on-site training classes where necessary.</li> <li> Ensure training sessions are consistent with regulatory and clinical workflows.</li> <li> Work with organizations to solve issues, create value, maximize growth and improve business performance.</li> <li> Assist with follow up evaluations for recommendations on improving usage of the software systems in the various clinics and specialties.</li> <li> Advise clients on how to use information technology to meet their business objectives and overcome problems.</li> <li> Provide strategic guidance regarding technology, IT infrastructures and enabling major business processes through enhancements to IT.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952215661_2_627726893" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952215661JSTD2"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952215661EDDT2"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952215661JTIT2"> PROJECT MANAGER</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952215661COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952215661JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952215661JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952215661JDES2" itemprop="description"> <ul> <li> Provided strategic management and operational oversight of support teams consisting of 6 direct reports and 55 technicians on Output Device Service &amp; Support, including budget control; production timetable, status reporting, client/project team coordination; and quality assurance.</li> <li> Designed and deployed several highly successful projects from the ground up managing all aspects of the projects including customer support, client services, operations and quality assurance.</li> <li> Ensured monthly Service Level Agreements were met.</li> <li> Worked to monitor, track and report progress against a project plan to Senior Management.</li> <li> Accomplished project fielding and deployment on time and within budget.</li> <li> Was responsible for comprehensive planning of systems fielding, deployment tasks and budget.</li> <li> Created policies and procedures that incorporate day to day activities for all Output Device Technicians throughout the Army Corp of Engineers.</li> <li> Asset Manager and Configuration Item owner of over 12,000 output devices.</li> <li> Led dedicated and non-dedicated resources to accomplish project fielding/deployment phase.</li> <li> Promoted teamwork and cooperation to achieve objectives.</li> <li> Interacted with Internal/External Senior Management Client side and Organization Side.</li> <li> Conducted weekly Integrated Project Team meetings with Output Device Technicians &amp; Support Team on Asset Management, Configuration Management Database Processes &amp; Procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952215661_3_627726894" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952215661JSTD3"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952215661EDDT3"> 01/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952215661JTIT3"> PROJECT LEAD</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952215661COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952215661JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952215661JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952215661JDES3" itemprop="description"> <ul> <li> Provided technical support for Central office as well as all site offices, which included Windows 2000/XP, Windows 2000/2003 server operating systems.</li> <li> Served as Project Manager for 18-month private branch exchange (PBX) to voice over internet protocol (VoIP) conversion project.</li> <li> Served as the single point of contact for all data and network and communication design development, installation, documentation and problem resolution.</li> <li> Completed maintenance, troubleshooting and documentation of network architectures including: Cisco Switches, Routers, Virtual Private Networks (VPNs) and firewalls.</li> <li> Monitored and administered print, file application and email servers.</li> <li> Implemented and maintained network security and policy.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC952215662" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC952215662"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952215662_1_627726895" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952215662GRYR1"> August 2003</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952215662DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="952215662STUY1"> Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952215662SCHO1" itemprop="name"> Florida Institute of Technology</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="952215662SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="952215662SSTA1"> State</span> <span class="joblocation jobstate" id="952215662SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="952215662FRFM1"> Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952215662_2_627726896" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952215662GRYR2"> May 1992</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952215662DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="952215662STUY2"> Computer and Information Sciences</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952215662SCHO2" itemprop="name"> Alabama A&amp;M University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="952215662SCIT2"> </span> <span class="joblocation jobstate" id="952215662SSTA2"> State</span> <span class="joblocation jobstate" id="952215662SCNT2"> </span> </span> <span class="paddedline"> <spanclass="field" id="952215662FRFM2"> Computer and Information Sciences</spanclass="field"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL952215663" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL952215672" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL952215672"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952215672_1_627726901" style="padding-top:0px;"> <div class="field singlecolumn" id="952215672FRFM1"> Army, Asset Management, budget, business processes, change management, Community Health, Configuration Management, conversion, Client, clients, customer satisfaction, customer support, Database, documentation, email, Senior Management, firewalls, group facilitation, information technology, managing, meetings, exchange, office, Windows 2000, Windows 2000, needs analysis, network security, network, Networks, operating systems, PBX, policies, problem resolution, Processes, program design and evaluation, progress, Project Management, project plans, quality assurance, quality assurance, reporting, Routers, servers, Service Level Agreements, strategic, strategic management, Cisco Switches, teamwork, technical support, troubleshooting, VoIP, workflow</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary I am an experienced Program Manager, delivering enterprise-grade on-premises and SaaS products at Microsoft while being customer obsessed. I was previously an Enterprise Desktop Architect at multiple large companies, both as an employee and in a consulting capacity. I have a proven track record of positive impact in enterprise desktop management, infrastructure, systems administration, programming and automation, enterprise architecture, and project management. Highlights Windows OS VMware Server/View IIS Leadership System Center Configuration Manager Enterprise Imaging/OSD/MDT App-V Consulting MSI/Windows Installer BitLocker Full Disk Encryption Server 2K8/2k12 Project management InstallShield AdminStudio VDI ASP.NET/VB.NET/C#/VBScript Microsoft BitLocker Administration and Monitoring MS SQL Server App Compat Spanish UE-V Accomplishments MCTS: Windows 7, Configuration and MCTS: Windows 7 MCTS: Office 2010, Deployment. Experience Consultant Jul 2011 to Current Company Name － City , State responsible for architecting and implementing client solutions for large enterprises. Won four awards for efforts with enterprises and well as internal work done to promote knowledge sharing (Great People/Great Performance, Knowledge Management Sharing, Community Star, and a Key Talent award) and received the top ranking available. Drove not only Windows 7 adoption at an 85,000 seat Fortune 100 international financial institution, but the purchase of the Enterprise edition with MDOP and continued to fight for Microsoft share with Bitlocker, ConfigMgr 2012, and App-V. Founded the Americas Client Solutions Birds of a Feather community initiative, a biweekly call with 40+ consultants providing an open forum for knowledge sharing, instant support, and networking opportunities. Expanded community to include new college hires and other international communities. Won multiple awards for knowledge sharing. Effort included a separate call for Windows 8 First Wave consultants resulting in many successful engagements and a living lessons learned document to be used for overall Windows 8 consultant readiness. Expanded to include Readiness Groups, a unique and effective way to prepare 90+ consultants internationally for a large new wave of technology, increasing billable utilization amongst all client solutions focused consultants. Architected and led Windows 7 deployment at a large international financial institution for 85,000 machines. Programmed a website in VB.NET to aid rapid application rationalization. Created three global Windows 7 images, including an x86 and x64 version, with multiple languages in MDT 2010/2012 and building a ZTI image using MDT and Configuration Manager 2007 to allow rapid OS uplift. Packaged 20+ applications as part of image engineering. Drove application packaging efforts utilizing App-V and MSI (where appropriate), moving towards zero touch. Developed and managed a virtual UAT test environment to allow remote access for testers to validate their applications which was utilized for thousands of applications. Architected and implemented MBAM and began migrating from PGP to Bitlocker. Assisted with image requirements and partnered with other teams to define hardware standards, better define licensing management, improve application and workstation self-service systems and processes. Drove a security settings review and implementation on both XP and Windows 7 to set security baselines for machines to decrease attack vectors on both platforms. Created a 3 year Workstation Transformation Roadmap for a large client to streamline processes, improve end to end user experiences, implement Windows 8/Windows to Go/ConfigMgr 2012/App-V/profile management/data backup, and cut costs. The effort is projected to save over $3 million year over year. Built a solution that integrates with MDT 2012 to allow direct transfers of user data from machine to machine using USMT, removing the need for intermediary storage. Solution works for home users needing replacement machines as well and can be done remotely, cutting the time needed to get end users up and running. Solution in use at many major companies, speeding up OS migrations while cutting costs. Extended a 5 month engagement with a client to over 2 ½ years. Sold over $400,000 of additional services business to the client to drive forward the Windows 7 and Workstation Transformation efforts utilizing additional Microsoft resources. Enterprise Desktop Architect Jun 2006 to Jun 2011 Company Name － City , State Senior member of the Enterprise Client Systems team responsible for Client Architecture. Architected, implemented, and maintained SMS 2003/SCCM 2007 infrastructure for over 30,000 machines in 22 different hospitals and hundreds of clinics. Designed the application lifecycle process, including application packaging best practices for MSI repackaging. Managed the application packaging effort for all of Intermountain Healthcare. Performed QC on over 400 applications. Packaged hundreds of applications using InstallShield AdminStudio into MSI format. Utilized App-V and ThinApp to virtualize applications to prevent application conflicts. Integrated App-V into SCCM and set up a streaming infrastructure to support VDI efforts in VMware View. Involved with image creation (custom solution and OSD), patch management (WSUS), inventory, and encryption (EFS/Bitlocker/Safeboot). Tier 3 support for all hospitals and clinics. Architected and led the packaging effort for over 250 applications in one year with 5 packagers (2 of which were packaging part time) meeting an aggressive deadline for the opening of Intermountain's largest hospital. Designed VDI client infrastructure on top of VMware View, including imaging, software delivery, profile management, and group policy for 100+ virtual machines that were being piloted, resulting in a dynamic, efficient, stable, and cost effective computing environment. Programmed a utility in VB.NET to assist desktop technicians in automatically adding machines to AD groups and SCCM collections for deployment of MSI/App-V based installations, significantly reducing the amount of time needed to deploy applications to groups of machines. Currently used in over 3 million deployments, saving thousands of man hours and cutting application delivery time to machines from 24 hours down to 10 minutes per deployment. Created a utility in VB.NET to automate the updating of distribution points, creation of new collections (with appropriate rights), creation of AD groups, and advertisement creation, allowing the Enterprise Client Systems team to quickly respond to new deployment requests. Packaged hundreds of applications on top of other Enterprise responsibilities. QC'd 400+ applications, certifying them on 2K, XP, and Win7 in restricted user environments and then deploying them via SCCM to over 30,000 managed machines. Implemented a virtual test lab in VMware View for sponsor testing and Windows 7 compatibility testing, decreasing application issues in production by 30%. Architected a Certificate Authority with an offline root, as well as logon scripts and GPO's to encrypt mobile devices using Microsoft EFS to assist in aligning Intermountain with HIPPA and other regulations. Played a major role in defining IT direction on the Enterprise Desktop Subcommittee (responsible for desktop design), Hardware Subcommittee (responsible for defining hardware standards), and the CMDB Subcommittee (responsible for moving the company more towards ITIL standards). Programmed a website to track applications, Win7 compatibility, and audit deployments for license compliance. Assisted in the design, testing, and implementation of the Windows 7 image for Intermountain Healthcare, migrating from a custom imaging solution to OSD in SCCM. Created custom WMI class in SCCM's MOF file and a script to populate the class on each client for centralized BitLocker reporting via SCCM for compliance purposes. Utilized USMT and a custom XML file to migrate user settings and data during migration and to new machines during replacement scenarios. Sep 2005 to Jun 2006 Company Name － City , State Analyzed customers' systems and designed implementation strategies to seamlessly integrate the Fresh Market Manager solution into existing systems. Managed the work of two other employees. Provided 24 hour tech support for over 15 customers worldwide. Created scripts to automate testing and installation of Park City Group's products. Shouldered responsibilities of the Systems Administrator role managing Exchange, Windows 2000/2003 Server, Networking, VPN, and Active Directory. Automated a time-consuming, complicated, error-prone installation process resulting in faster and more problem free installations, supporting an influx of new customers. Identified a lack of company knowledge surrounding scalability strategies with Fresh Market Manager and wrote a load testing script to simulate a variable amount of supermarkets simultaneously hitting an Oracle database. Faced with a short deadline to provide training for a customer in Thailand, developed a five-day course including a hands-on demo using VMware Workstation which resulted in a successful knowledge transfer. Led technical team in providing pre-sales support, systems analysis, planning, and implementation of Park City Group's products for multiple new customers which resulted in successful execution. Undertook the role of Systems Administrator for the company on top of other duties after the departure of an employee. Quickly gained an understanding of various complex systems, documented them, and spent time after hours studying systems where I previously didn't have experience to be able to provide support for them. ExxonMobil - Senior Systems Technical Analyst Sep 2002 to Sep 2005 City , State Responsible for technical application delivery and infrastructure for over 100,000 desktops worldwide. Provided Level 3 technical support for engineers and geoscientists around the world. Supplied task-driven scripts for User Support Engineers and Data Management staff. Worked with end users to identify application requirements and created and deployed solutions to them. Managed 3 different teams on the largest IT project at ExxonMobil, repackaging over 5000 applications into MSI format and rolling out XP to 100,000 desktops. Developed a program to automate SMS deployment which resulted in over $200,000 in annual savings and increased customer satisfaction due to faster application delivery. Managed the Conflict Resolution team and reduced manpower on team from 5 to 1 through strict process and best practice design, saving over $300,000 in contractor costs during the XP rollout project. Led a team of 5 employees on the Application Deployment team. Implemented a Recycle Coordinator Queue to perform root-cause analysis which cut costly application failures in production from 80% to 20% in a matter of 2 months resulting in savings of over $280,000. Learned Active Directory in 2 weeks and subsequently trained over 75 people on its use. Repackaged over 60 applications in a year, was assigned the most difficult apps and quickly completed them. Trained new employees who became solid performers. Built the Application Stewardship team from the ground up utilizing 10 contractors and 1 employee. Documented and developed all processes and best practices. Team exceeded initial goal of completing 1 app every 2 days by completing more than 1 application per day. Promoted to a new level in just 2 years. Leveraged existing programming skills to learn Perl. Produced an SMS script to assist supervisors in recovering license costs when personnel transfers occurred saving thousands of dollars in unused licenses. Education BS , Business/MIS Brigham Young University － City , State Business/MIS 3.77 Skills VB.NET, ASP.NET, Active Directory, adding machines, streamline, AD, application packaging, automate, backup, Hardware, Conflict Resolution, consultant, Consulting, Encryption, Client, customer satisfaction, Data Management, delivery, desktops, direction, XML, financial, IIS, image, Imaging, InstallShield, inventory, ITIL, Knowledge Management, Leadership, managing, Market, access, C#, Exchange, Windows OS, Windows 7, Windows 8, Windows, Win7, Windows 2000, 2K, works, migration, MSI, Enterprise, Networking, OS, Oracle database, packaging, Perl, personnel, processes, programming, Project management, reporting, sales support, scripts, script, SMS, Spanish, MS SQL Server, systems analysis, technical support, User Support, tech support, unique, VBScript, View, VPN, website, x86

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME905545829" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_905545829_1_594092606" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="905545829FNAM1"> </span> <span> </span> <span class="field" id="905545829LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM905545834" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM905545834"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545834_1_594092614" style="padding-top:0px;"> <div class="field singlecolumn" id="905545834FRFM1"> I am an experienced Program Manager, delivering enterprise-grade on-premises and SaaS products at Microsoft while being customer obsessed. I was previously an Enterprise Desktop Architect at multiple large companies, both as an employee and in a consulting capacity. I have a proven track record of positive impact in enterprise desktop management, infrastructure, systems administration, programming and automation, enterprise architecture, and project management.</div> </div> </div> <div class="section" id="SECTION_HILT905545835" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT905545835"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545835_1_594092615" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="905545835SKC11"> <ul> <li> Windows OS</li> <li> VMware Server/View</li> <li> IIS</li> <li> Leadership</li> <li> System Center Configuration Manager</li> <li> Enterprise Imaging/OSD/MDT</li> <li> App-V</li> <li> Consulting</li> <li> MSI/Windows Installer</li> <li> BitLocker Full Disk Encryption</li> <li> Server 2K8/2k12</li> <li> Project management</li> <li> InstallShield AdminStudio</li> <li> VDI</li> <li> ASP.NET/VB.NET/C#/VBScript</li> <li> Microsoft BitLocker Administration and Monitoring</li> <li> MS SQL Server</li> <li> App Compat</li> <li> Spanish</li> <li> UE-V</li> </ul> </td> <td class="field twocol_2" id="905545835SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM905545832" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM905545832"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545832_1_594092612" style="padding-top:0px;"> <div class="field singlecolumn" id="905545832FRFM1"> <ul> <li> MCTS: Windows 7, Configuration and MCTS: Windows 7 MCTS: Office 2010, Deployment.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR905545831" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR905545831"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545831_1_594092608" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="905545831JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="905545831JSTD1"> Jul 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="905545831EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="905545831COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="905545831JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="905545831JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="905545831JDES1" itemprop="description"> <ul> <li> responsible for architecting and implementing client solutions for large enterprises.</li> <li> Won four awards for efforts with enterprises and well as internal work done to promote knowledge sharing (Great People/Great Performance, Knowledge Management Sharing, Community Star, and a Key Talent award) and received the top ranking available.</li> <li> Drove not only Windows 7 adoption at an 85,000 seat Fortune 100 international financial institution, but the purchase of the Enterprise edition with MDOP and continued to fight for Microsoft share with Bitlocker, ConfigMgr 2012, and App-V.</li> <li> Founded the Americas Client Solutions Birds of a Feather community initiative, a biweekly call with 40+ consultants providing an open forum for knowledge sharing, instant support, and networking opportunities.</li> <li> Expanded community to include new college hires and other international communities.</li> <li> Won multiple awards for knowledge sharing.</li> <li> Effort included a separate call for Windows 8 First Wave consultants resulting in many successful engagements and a living lessons learned document to be used for overall Windows 8 consultant readiness.</li> <li> Expanded to include Readiness Groups, a unique and effective way to prepare 90+ consultants internationally for a large new wave of technology, increasing billable utilization amongst all client solutions focused consultants.</li> <li> Architected and led Windows 7 deployment at a large international financial institution for 85,000 machines.</li> <li> Programmed a website in VB.NET to aid rapid application rationalization.</li> <li> Created three global Windows 7 images, including an x86 and x64 version, with multiple languages in MDT 2010/2012 and building a ZTI image using MDT and Configuration Manager 2007 to allow rapid OS uplift.</li> <li> Packaged 20+ applications as part of image engineering.</li> <li> Drove application packaging efforts utilizing App-V and MSI (where appropriate), moving towards zero touch.</li> <li> Developed and managed a virtual UAT test environment to allow remote access for testers to validate their applications which was utilized for thousands of applications.</li> <li> Architected and implemented MBAM and began migrating from PGP to Bitlocker.</li> <li> Assisted with image requirements and partnered with other teams to define hardware standards, better define licensing management, improve application and workstation self-service systems and processes.</li> <li> Drove a security settings review and implementation on both XP and Windows 7 to set security baselines for machines to decrease attack vectors on both platforms.</li> <li> Created a 3 year Workstation Transformation Roadmap for a large client to streamline processes, improve end to end user experiences, implement Windows 8/Windows to Go/ConfigMgr 2012/App-V/profile management/data backup, and cut costs.</li> <li> The effort is projected to save over $3 million year over year.</li> <li> Built a solution that integrates with MDT 2012 to allow direct transfers of user data from machine to machine using USMT, removing the need for intermediary storage.</li> <li> Solution works for home users needing replacement machines as well and can be done remotely, cutting the time needed to get end users up and running.</li> <li> Solution in use at many major companies, speeding up OS migrations while cutting costs.</li> <li> Extended a 5 month engagement with a client to over 2 ½ years.</li> <li> Sold over $400,000 of additional services business to the client to drive forward the Windows 7 and Workstation Transformation efforts utilizing additional Microsoft resources.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_905545831_2_594092609" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="905545831JTIT2"> Enterprise Desktop Architect</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="905545831JSTD2"> Jun 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="905545831EDDT2"> Jun 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="905545831COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="905545831JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="905545831JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="905545831JDES2" itemprop="description"> <ul> <li> Senior member of the Enterprise Client Systems team responsible for Client Architecture.</li> <li> Architected, implemented, and maintained SMS 2003/SCCM 2007 infrastructure for over 30,000 machines in 22 different hospitals and hundreds of clinics.</li> <li> Designed the application lifecycle process, including application packaging best practices for MSI repackaging.</li> <li> Managed the application packaging effort for all of Intermountain Healthcare.</li> <li> Performed QC on over 400 applications.</li> <li> Packaged hundreds of applications using InstallShield AdminStudio into MSI format.</li> <li> Utilized App-V and ThinApp to virtualize applications to prevent application conflicts.</li> <li> Integrated App-V into SCCM and set up a streaming infrastructure to support VDI efforts in VMware View.</li> <li> Involved with image creation (custom solution and OSD), patch management (WSUS), inventory, and encryption (EFS/Bitlocker/Safeboot).</li> <li> Tier 3 support for all hospitals and clinics.</li> <li> Architected and led the packaging effort for over 250 applications in one year with 5 packagers (2 of which were packaging part time) meeting an aggressive deadline for the opening of Intermountain's largest hospital.</li> <li> Designed VDI client infrastructure on top of VMware View, including imaging, software delivery, profile management, and group policy for 100+ virtual machines that were being piloted, resulting in a dynamic, efficient, stable, and cost effective computing environment.</li> <li> Programmed a utility in VB.NET to assist desktop technicians in automatically adding machines to AD groups and SCCM collections for deployment of MSI/App-V based installations, significantly reducing the amount of time needed to deploy applications to groups of machines.</li> <li> Currently used in over 3 million deployments, saving thousands of man hours and cutting application delivery time to machines from 24 hours down to 10 minutes per deployment.</li> <li> Created a utility in VB.NET to automate the updating of distribution points, creation of new collections (with appropriate rights), creation of AD groups, and advertisement creation, allowing the Enterprise Client Systems team to quickly respond to new deployment requests.</li> <li> Packaged hundreds of applications on top of other Enterprise responsibilities.</li> <li> QC'd 400+ applications, certifying them on 2K, XP, and Win7 in restricted user environments and then deploying them via SCCM to over 30,000 managed machines.</li> <li> Implemented a virtual test lab in VMware View for sponsor testing and Windows 7 compatibility testing, decreasing application issues in production by 30%.</li> <li> Architected a Certificate Authority with an offline root, as well as logon scripts and GPO's to encrypt mobile devices using Microsoft EFS to assist in aligning Intermountain with HIPPA and other regulations.</li> <li> Played a major role in defining IT direction on the Enterprise Desktop Subcommittee (responsible for desktop design), Hardware Subcommittee (responsible for defining hardware standards), and the CMDB Subcommittee (responsible for moving the company more towards ITIL standards).</li> <li> Programmed a website to track applications, Win7 compatibility, and audit deployments for license compliance.</li> <li> Assisted in the design, testing, and implementation of the Windows 7 image for Intermountain Healthcare, migrating from a custom imaging solution to OSD in SCCM.</li> <li> Created custom WMI class in SCCM's MOF file and a script to populate the class on each client for centralized BitLocker reporting via SCCM for compliance purposes.</li> <li> Utilized USMT and a custom XML file to migrate user settings and data during migration and to new machines during replacement scenarios.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_905545831_3_594092610" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="905545831JTIT3"> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="905545831JSTD3"> Sep 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="905545831EDDT3"> Jun 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="905545831COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="905545831JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="905545831JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="905545831JDES3" itemprop="description"> <ul> <li> Analyzed customers' systems and designed implementation strategies to seamlessly integrate the Fresh Market Manager solution into existing systems.</li> <li> Managed the work of two other employees.</li> <li> Provided 24 hour tech support for over 15 customers worldwide.</li> <li> Created scripts to automate testing and installation of Park City Group's products.</li> <li> Shouldered responsibilities of the Systems Administrator role managing Exchange, Windows 2000/2003 Server, Networking, VPN, and Active Directory.</li> <li> Automated a time-consuming, complicated, error-prone installation process resulting in faster and more problem free installations, supporting an influx of new customers.</li> <li> Identified a lack of company knowledge surrounding scalability strategies with Fresh Market Manager and wrote a load testing script to simulate a variable amount of supermarkets simultaneously hitting an Oracle database.</li> <li> Faced with a short deadline to provide training for a customer in Thailand, developed a five-day course including a hands-on demo using VMware Workstation which resulted in a successful knowledge transfer.</li> <li> Led technical team in providing pre-sales support, systems analysis, planning, and implementation of Park City Group's products for multiple new customers which resulted in successful execution.</li> <li> Undertook the role of Systems Administrator for the company on top of other duties after the departure of an employee.</li> <li> Quickly gained an understanding of various complex systems, documented them, and spent time after hours studying systems where I previously didn't have experience to be able to provide support for them.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_905545831_4_594092611" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="905545831JTIT4"> ExxonMobil - Senior Systems Technical Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="905545831JSTD4"> Sep 2002</span> <span> to </span> <span class="jobdates" format="%b %Y" id="905545831EDDT4"> Sep 2005</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="905545831COMP4" itemprop="name"> </span> <span class="joblocation jobcity" id="905545831JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="905545831JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="905545831JDES4" itemprop="description"> <ul> <li> Responsible for technical application delivery and infrastructure for over 100,000 desktops worldwide.</li> <li> Provided Level 3 technical support for engineers and geoscientists around the world.</li> <li> Supplied task-driven scripts for User Support Engineers and Data Management staff.</li> <li> Worked with end users to identify application requirements and created and deployed solutions to them.</li> <li> Managed 3 different teams on the largest IT project at ExxonMobil, repackaging over 5000 applications into MSI format and rolling out XP to 100,000 desktops.</li> <li> Developed a program to automate SMS deployment which resulted in over $200,000 in annual savings and increased customer satisfaction due to faster application delivery.</li> <li> Managed the Conflict Resolution team and reduced manpower on team from 5 to 1 through strict process and best practice design, saving over $300,000 in contractor costs during the XP rollout project.</li> <li> Led a team of 5 employees on the Application Deployment team.</li> <li> Implemented a Recycle Coordinator Queue to perform root-cause analysis which cut costly application failures in production from 80% to 20% in a matter of 2 months resulting in savings of over $280,000.</li> <li> Learned Active Directory in 2 weeks and subsequently trained over 75 people on its use.</li> <li> Repackaged over 60 applications in a year, was assigned the most difficult apps and quickly completed them.</li> <li> Trained new employees who became solid performers.</li> <li> Built the Application Stewardship team from the ground up utilizing 10 contractors and 1 employee.</li> <li> Documented and developed all processes and best practices.</li> <li> Team exceeded initial goal of completing 1 app every 2 days by completing more than 1 application per day.</li> <li> Promoted to a new level in just 2 years.</li> <li> Leveraged existing programming skills to learn Perl.</li> <li> Produced an SMS script to assist supervisors in recovering license costs when personnel transfers occurred saving thousands of dollars in unused licenses.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC905545833" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC905545833"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545833_1_594092613" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="905545833DGRE1" itemprop="name"> BS</span> <span> , </span> <span class="programline" id="905545833STUY1"> Business/MIS</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="905545833SCHO1" itemprop="name"> Brigham Young University</span> <span> － </span> <span class="joblocation jobcity" id="905545833SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="905545833SSTA1"> State</span> <span class="joblocation jobstate" id="905545833SCNT1"> </span> </span> <span class="field" id="905545833FRFM1"> Business/MIS 3.77</span> </div> </div> </div> <div class="section" id="SECTION_SKLL905545836" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL905545836"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_905545836_1_594092616" style="padding-top:0px;"> <div class="field singlecolumn" id="905545836FRFM1"> VB.NET, ASP.NET, Active Directory, adding machines, streamline, AD, application packaging, automate, backup, Hardware, Conflict Resolution, consultant, Consulting, Encryption, Client, customer satisfaction, Data Management, delivery, desktops, direction, XML, financial, IIS, image, Imaging, InstallShield, inventory, ITIL, Knowledge Management, Leadership, managing, Market, access, C#, Exchange, Windows OS, Windows 7, Windows 8, Windows, Win7, Windows 2000, 2K, works, migration, MSI, Enterprise, Networking, OS, Oracle database, packaging, Perl, personnel, processes, programming, Project management, reporting, sales support, scripts, script, SMS, Spanish, MS SQL Server, systems analysis, technical support, User Support, tech support, unique, VBScript, View, VPN, website, x86</div> </div> </div> </div>

CONSULTANT

CONSULTANT Education and Training 2016 MPH, George Washington University Bangladesh Medical College, University of Dhaka City MBBS 2003 Community Medicine, Microbiology, Pathology, Internal Medicine & Psychiatry Skill Highlights Microsoft Word, Excel, and Power Point Professional Experience October 2015 to November 2015 Company Name Consultant Identified Growth Monitoring and Promotion (GMP) program implementation deficits and suggested recommendations for improvement Reviewed available project documentation to locate potential program gaps Conducted multiple field visits to four districts in southwest to observe and provide technical input to ongoing child nutrition activities with specific focus on GMP sessions Located gaps in program participation, and data reporting and monitoring Presented research findings at multiple points in time to relevant stakeholders and program officials. January 2002 to May 2003 Company Name Helped organize an initiative to prevent arsenicosis in Jalla, district of Brahminbaria. Dr. Rahman helped create public awareness of arsenic poisoning, encouraged people to drink arsenic free water to prevent arsenicosis, and helped organize an arsenic-free water delivery system to meet the community needs in collaboration with community stakeholders. Helped provide poor residents of Jalla free medical resources. Dr. Rahman gathered and distributed medical supplies, and provided physical examinations and consultations in collaboration with another physician. Public Health Campaign Volunteer, September 1998- May 2003 UNICEF & WHO in Bangladesh Participated in a campaign for creating awareness of ante-natal check-up and educating mothers to be about the importance of breastfeeding after child birth in rural Dhaka. Dr. Rahman conducted physical examinations, provided treatment and follow-up services, and disseminated information. Worked for the Expanded Program on Immunization (EPI), a program aimed at reducing mortality and morbidity from preventable diseases through vaccinations in many rural areas of Bangladesh. Dr. Rahman volunteered for five years during her medical studies and administered DPT, MMR, & BCG vaccinations, while speaking to residents and creating awareness. June 1996 to September 2003 Company Name Actively participated in community teaching programs about Eclampsia in rural Bangladesh. Eclampsia is a common problem due to lack of health awareness, health education, poverty, and superstitious beliefs. As a result of this campaign, Eclampsia was significantly reduced throughout Bangladesh. Dr. Rahman helped educate women about maternal health, provided treatment and follow-up services, and disseminated information. Worked for a campaign on the use of ORS (Oral Rehydration Solution) to reduce the death rate due to diarrhea followed by severe dehydration in rural Bangladesh. This campaign resulted in a reduction in the child mortality rate due to diarrhea and severe dehydration significantly. Dr. Rahman helped create awareness among the local communities through community engagement, provided educational resources, and helped distribute ORS kits. Red Crescent Society of Bangladesh Worked on multiple blood donation campaigns in Dhaka. Dr. Rahman helped collect blood that was donated, gathered and documented medical history of donors, and provided medical information as requested. Physician (Family Medicine), with Dr. Shahina Motalib, Dhaka, Bangladesh, September 2003- May 2005 Dr. Rahman treated patients, provided physical examinations, consultations, and follow-up services. Accomplishments Consulted for a World Bank-JSDF agriculture and nutrition project in Uganda Participated in public health programs organized by Red Crescent Society, UNICEF, WHO, and BMC Organized and conducted community intervention initiatives Worked with a physician for more than two years in the US Practiced for more than two years as physician in Bangladesh. Professional Affiliations American Medical Association, Member (AMA) Registered Physician of Bangladesh Medical and Dental Council (BMDC) Languages Bengali(Native), English (Spoken, Written, Read), Hindi (Spoken), Urdu (Spoken) Skills Anatomy, Biochemistry, Oral, delivery, Dermatology, documentation, English, Family Medicine, focus, Genetics, GMP, health education, Hindi, Immunization, Immunology, Internal Medicine, Internal-Medicine, Excel, Power Point, Microsoft Word, Molecular Biology, OB/GYN, Ophthalmology, Pathology, Pediatrics, Pharmacology, Physiology, program implementation, Promotion, Psychiatry, Public Health, speaking, Read, reporting, research, SPSS, Surgery, teaching, Urdu, Written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME878416068" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_878416068_1_574994414" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="878416068FNAM1"> </span> <span> </span> <span class="field" id="878416068LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM878416077" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EDUC878416072" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC878416072"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416072_1_574994421" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="878416072GRYR1"> 2016</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="878416072SCHO1" itemprop="name"> MPH, George Washington University Bangladesh Medical College, University of Dhaka</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="878416072SCIT1"> City</span> <span class="joblocation jobstate" id="878416072SSTA1"> </span> <span class="joblocation jobstate" id="878416072SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="878416072DGRE1" itemprop="name"> MBBS</span> <span class="programline" id="878416072STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="878416072FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_878416072_2_574994422" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="878416072GRYR2"> 2003</span> </div> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="878416072DGRE2" itemprop="name"> Community Medicine, Microbiology, Pathology, Internal Medicine &amp; Psychiatry</span> <span class="programline" id="878416072STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="878416072FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT878416075" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT878416075"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416075_1_574994425" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="878416075SKC11"> Microsoft Word, Excel, and Power Point</td> <td class="field twocol_2" id="878416075SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR878416070" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR878416070"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416070_1_574994417" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="878416070JSTD1"> October 2015</div> <div> to </div> <div class="jobdates" format="%B %Y" id="878416070EDDT1"> November 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="878416070COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="878416070JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="878416070JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="878416070JTIT1"> Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="878416070JDES1" itemprop="description"> <ul> <li> Identified Growth Monitoring and Promotion (GMP) program implementation deficits and suggested recommendations for improvement Reviewed available project documentation to locate potential program gaps Conducted multiple field visits to four districts in southwest to observe and provide technical input to ongoing child nutrition activities with specific focus on GMP sessions Located gaps in program participation, and data reporting and monitoring Presented research findings at multiple points in time to relevant stakeholders and program officials.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_878416070_2_574994418" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="878416070JSTD2"> January 2002</div> <div> to </div> <div class="jobdates" format="%B %Y" id="878416070EDDT2"> May 2003</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="878416070COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="878416070JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="878416070JSTA2" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="878416070JDES2" itemprop="description"> <ul> <li> Helped organize an initiative to prevent arsenicosis in Jalla, district of Brahminbaria.</li> <li> Dr.</li> <li> Rahman helped create public awareness of arsenic poisoning, encouraged people to drink arsenic free water to prevent arsenicosis, and helped organize an arsenic-free water delivery system to meet the community needs in collaboration with community stakeholders.</li> <li> Helped provide poor residents of Jalla free medical resources.</li> <li> Dr.</li> <li> Rahman gathered and distributed medical supplies, and provided physical examinations and consultations in collaboration with another physician.</li> <li> Public Health Campaign Volunteer, September 1998- May 2003 UNICEF &amp; WHO in Bangladesh Participated in a campaign for creating awareness of ante-natal check-up and educating mothers to be about the importance of breastfeeding after child birth in rural Dhaka.</li> <li> Dr.</li> <li> Rahman conducted physical examinations, provided treatment and follow-up services, and disseminated information.</li> <li> Worked for the Expanded Program on Immunization (EPI), a program aimed at reducing mortality and morbidity from preventable diseases through vaccinations in many rural areas of Bangladesh.</li> <li> Dr.</li> <li> Rahman volunteered for five years during her medical studies and administered DPT, MMR, &amp; BCG vaccinations, while speaking to residents and creating awareness.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_878416070_3_574994419" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="878416070JSTD3"> June 1996</div> <div> to </div> <div class="jobdates" format="%B %Y" id="878416070EDDT3"> September 2003</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="878416070COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="878416070JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="878416070JSTA3" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="878416070JDES3" itemprop="description"> <ul> <li> Actively participated in community teaching programs about Eclampsia in rural Bangladesh.</li> <li> Eclampsia is a common problem due to lack of health awareness, health education, poverty, and superstitious beliefs.</li> <li> As a result of this campaign, Eclampsia was significantly reduced throughout Bangladesh.</li> <li> Dr.</li> <li> Rahman helped educate women about maternal health, provided treatment and follow-up services, and disseminated information.</li> <li> Worked for a campaign on the use of ORS (Oral Rehydration Solution) to reduce the death rate due to diarrhea followed by severe dehydration in rural Bangladesh.</li> <li> This campaign resulted in a reduction in the child mortality rate due to diarrhea and severe dehydration significantly.</li> <li> Dr.</li> <li> Rahman helped create awareness among the local communities through community engagement, provided educational resources, and helped distribute ORS kits.</li> <li> Red Crescent Society of Bangladesh Worked on multiple blood donation campaigns in Dhaka.</li> <li> Dr.</li> <li> Rahman helped collect blood that was donated, gathered and documented medical history of donors, and provided medical information as requested.</li> <li> Physician (Family Medicine), with Dr.</li> <li> Shahina Motalib, Dhaka, Bangladesh, September 2003- May 2005 Dr.</li> <li> Rahman treated patients, provided physical examinations, consultations, and follow-up services.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM878416071" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM878416071"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416071_1_574994420" style="padding-top:0px;"> <div class="field singlecolumn" id="878416071FRFM1"> <ul> <li> Consulted for a World Bank-JSDF agriculture and nutrition project in Uganda Participated in public health programs organized by Red Crescent Society, UNICEF, WHO, and BMC Organized and conducted community intervention initiatives Worked with a physician for more than two years in the US Practiced for more than two years as physician in Bangladesh.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL878416073" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL878416073"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416073_1_574994423" style="padding-top:0px;"> <div class="field singlecolumn" id="878416073FRFM1"> American Medical Association, Member (AMA) Registered Physician of Bangladesh Medical and Dental Council (BMDC)</div> </div> </div> <div class="section" id="SECTION_LANG878416074" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG878416074"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416074_1_574994424" style="padding-top:0px;"> <div class="field singlecolumn" id="878416074FRFM1"> Bengali(Native), English (Spoken, Written, Read), Hindi (Spoken), Urdu (Spoken)</div> </div> </div> <div class="section" id="SECTION_SKLL878416076" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL878416076"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_878416076_1_574994426" style="padding-top:0px;"> <div class="field singlecolumn" id="878416076FRFM1"> Anatomy, Biochemistry, Oral, delivery, Dermatology, documentation, English, Family Medicine, focus, Genetics, GMP, health education, Hindi, Immunization, Immunology, Internal Medicine, Internal-Medicine, Excel, Power Point, Microsoft Word, Molecular Biology, OB/GYN, Ophthalmology, Pathology, Pediatrics, Pharmacology, Physiology, program implementation, Promotion, Psychiatry, Public Health, speaking, Read, reporting, research, SPSS, Surgery, teaching, Urdu, Written</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Position in Accounting/Regulatory or banking operations Highlights Microsoft Office, Lotus Notes, QuickBooks, ACBS, BCS, OTG, AP, RECON+, FMS (G/L System), REVAL (evaluation of hedged funding) and Bloomberg. Accomplishments I was awarded Certificate of Recognition for the year 1998 that helped in lifting of the agreement with Federal Reserve Bank of New York. I was also awarded Certificate of Appreciation for the year 1999. Experience Consultant 01/2013 to 09/2016 Company Name City , State Working as consultant and engaged with Transworld Inc, a insurance brokerage and accounting services company. Preparation of tax returns for customers, handling their audit matters with Internal Revenue Services and NYS tax authorities. Preparation of sales tax monthly, quarterly and yearly tax returns for clients. Preparation of accounts, reports and financial statements for their clients. Provide all accounting services to their customers. Senior Accountant/Accounting Officer 01/2000 to 01/2013 Company Name City , State The New York Branch of Bank Hapoalim represents the banking and  Reviewed Bank's General Ledger and pass necessary entries to correct the G/L. The main purpose to review the G/L to make ensure bank's books is accurate and reconciled with sub-system. I was responsible to process month end, quarterly and yearly closing. Post Journal entries to general ledger system. Prepared month end accruals and closing/adjusting entries. Processed and prepared sales and use tax return and commercial rent tax. Responsible for the preparation of call report. Process and responsible for tax payment to IRS for tax form 1042, tax form 945(1099) and prepared annual returns for both tax forms. Assist in special project as directed by the Controller and CFO. Supervise the bank reconciliation and accounts payable process. Supervise and ensure accuracy in the prepaid and Fixed Assets records and comply with the Fixed Assets policy. Balance Sheet reconciliation and Custody reconciliation. Ensure general ledger booking is in the line with bank accounting policy and principles (GAAP) standards and abides by with regulatory laws. Obtain securities prices and prepare monthly FAS115 valuation worksheets and accounting entries. Performed accounting and prepare monthly reports for two of the Bank's subsidiaries using QuickBooks. Responsible for preparation of Amortization of Premium and Discount reconciliation for Callable CDs Prepared aging analysis of suspense items report and various financial reports for senior management. Responsible for Assets Swaps accounting, Government bonds/securities, securities available for sale, trading and Non-Trading securities. Prepared written accounting policies and procedures. Responsible for maintenance of Chart of Accounts /adding and modifying. And open new G/L account. Processed payments/expenditure for vendors, employee expenses, contractors, state and federal government taxes payments. 01/1988 to 01/2000 Company Name City , State I was responsible for preparation of regulatory reports, i.e. FR 2900, FR2951, BL 1, BC, BQ, BL (SA), BC (SA), and FFIEC 002 (Call Report by using DPSC Software, Inc. Package). I was responsible for preparation of monthly financial statements, and various financial reports for Head Office. Also responsible for statistical reports, and quarterly reports to Department of Commerce. Prepared and responsible for month end closing. Prepared and developed the Compliance procedure and Compliance Manual, detail task checklist use to comply the BSA, FRB Regulations, and US Sanctions in order to satisfy the compliance requirements of the Branch. Evaluation of existing accounting procedures and implemented changes in order to simplify the accounting procedures. Prepared and presented monthly variance analysis reports to Senior Management. Prepared monthly, quarterly written report regarding the BSA, OFAC, US Sanctions and FRB regulation compliance. Preparation of sales tax and commercial rent tax. Handling NYS Banking and FRB examiners. Education B.S : Accounting 1994 YORK COLLEGE CITY UNIVERSITY OF NEW YORK Accounting and 124 credits completed. Major subjects are Advance Accounting, Auditing, Business Finance, Business Law and Taxation. B.S : Accounting 1979 UNIVERSIT OF SIND HYDERABAD PAKISTAN Accounting Major subjects are Accounting, Auditing, Business Law and statistic. M.A : Economics Economics, Statistics and Business Finance 1983 UNIVERSIT OF SIND HYDERABAD PAKISTAN Economics Economics, Statistics and Business Finance Work History Company Name Skills Accounting, accounts payable, accruals, AP, Auditing, Balance Sheet, bank reconciliation, banking, BC, Bloomberg, bonds, Business Law, closing, consultant, Controller, clients, Senior Management, Finance, financial reports, financial statements, Fixed Assets, focus, forms, General Ledger, Government, insurance, Lotus Notes, Microsoft Office, Office, month end closing, policies, QuickBooks, retail, sales, securities, Swaps, tax, taxes, tax returns, valuation, monthly variance analysis, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME826961115" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_826961115_1_538355069" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="826961115FNAM1"> </span> <span> </span> <span class="field lName" id="826961115LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM826961120" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM826961120"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961120_1_538355078" style="padding-top:0px;"> <div class="field singlecolumn" id="826961120FRFM1"> Position in Accounting/Regulatory or banking operations</div> </div> </div> <div class="section" id="SECTION_HILT826961121" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT826961121"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961121_1_538355079" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="826961121SKC11"> Microsoft Office, Lotus Notes, QuickBooks, ACBS, BCS, OTG, AP, RECON+, FMS (G/L System), REVAL (evaluation of hedged funding) and Bloomberg.</td> <td class="field twocol_2" id="826961121SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM826961201" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM826961201"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961201_1_538356909" style="padding-top:0px;"> <div class="field singlecolumn" id="826961201FRFM1"> I was awarded Certificate of Recognition for the year 1998 that helped in lifting of the agreement with Federal Reserve Bank of New York. I was also awarded Certificate of Appreciation for the year 1999.</div> </div> </div> <div class="section" id="SECTION_EXPR826961117" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR826961117"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961117_1_538355071" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="826961117JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="826961117JSTD1"> 01/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="826961117EDDT1"> 09/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="826961117COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="826961117JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="826961117JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="826961117JDES1" itemprop="description"> <ul> <li> Working as consultant and engaged with Transworld Inc, a insurance brokerage and accounting services company.</li> <li> Preparation of tax returns for customers, handling their audit matters with Internal Revenue Services and NYS tax authorities.</li> <li> Preparation of sales tax monthly, quarterly and yearly tax returns for clients.</li> <li> Preparation of accounts, reports and financial statements for their clients.</li> <li> Provide all accounting services to their customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_826961117_2_538355072" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="826961117JTIT2"> Senior Accountant/Accounting Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="826961117JSTD2"> 01/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="826961117EDDT2"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="826961117COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="826961117JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="826961117JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="826961117JDES2" itemprop="description"> <ul> <li> The New York Branch of Bank Hapoalim represents the banking and </li> <li> Reviewed Bank's General Ledger and pass necessary entries to correct the G/L.</li> <li> The main purpose to review the G/L to make ensure bank's books is accurate and reconciled with sub-system.</li> <li> I was responsible to process month end, quarterly and yearly closing.</li> <li> Post Journal entries to general ledger system.</li> <li> Prepared month end accruals and closing/adjusting entries.</li> <li> Processed and prepared sales and use tax return and commercial rent tax.</li> <li> Responsible for the preparation of call report.</li> <li> Process and responsible for tax payment to IRS for tax form 1042, tax form 945(1099) and prepared annual returns for both tax forms.</li> <li> Assist in special project as directed by the Controller and CFO.</li> <li> Supervise the bank reconciliation and accounts payable process.</li> <li> Supervise and ensure accuracy in the prepaid and Fixed Assets records and comply with the Fixed Assets policy.</li> <li> Balance Sheet reconciliation and Custody reconciliation.</li> <li> Ensure general ledger booking is in the line with bank accounting policy and principles (GAAP) standards and abides by with regulatory laws.</li> <li> Obtain securities prices and prepare monthly FAS115 valuation worksheets and accounting entries.</li> <li> Performed accounting and prepare monthly reports for two of the Bank's subsidiaries using QuickBooks.</li> <li> Responsible for preparation of Amortization of Premium and Discount reconciliation for Callable CDs Prepared aging analysis of suspense items report and various financial reports for senior management.</li> <li> Responsible for Assets Swaps accounting, Government bonds/securities, securities available for sale, trading and Non-Trading securities.</li> <li> Prepared written accounting policies and procedures.</li> <li> Responsible for maintenance of Chart of Accounts /adding and modifying.</li> <li> And open new G/L account.</li> <li> Processed payments/expenditure for vendors, employee expenses, contractors, state and federal government taxes payments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_826961117_3_538355073" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="826961117JTIT3"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="826961117JSTD3"> 01/1988</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="826961117EDDT3"> 01/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="826961117COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="826961117JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="826961117JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="826961117JDES3" itemprop="description"> <div> <br/> </div> <ul> <li> I was responsible for preparation of regulatory reports, i.e.<span style="line-height: 1.5;"> FR 2900, FR2951, BL 1, BC, BQ, BL (SA), BC (SA), and FFIEC 002 (Call Report by using DPSC Software, Inc.</span> <span style="line-height: 1.5;"> Package).</span> </li> <li> I was responsible for preparation of monthly financial statements, and various financial reports for Head Office.</li> <li> Also responsible for statistical reports, and quarterly reports to Department of Commerce.</li> <li> Prepared and responsible for month end closing.</li> <li> Prepared and developed the Compliance procedure and Compliance Manual, detail task checklist use to comply the BSA, FRB Regulations, and US Sanctions in order to satisfy the compliance requirements of the Branch.</li> <li> Evaluation of existing accounting procedures and implemented changes in order to simplify the accounting procedures.</li> <li> Prepared and presented monthly variance analysis reports to Senior Management.</li> <li> Prepared monthly, quarterly written report regarding the BSA, OFAC, US Sanctions and FRB regulation compliance.</li> <li> Preparation of sales tax and commercial rent tax.</li> <li> Handling NYS Banking and FRB examiners.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC826961119" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC826961119"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961119_1_538355075" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="826961119DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="826961119STUY1"> Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="826961119GRYR1"> 1994</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="826961119SCHO1" itemprop="name"> YORK COLLEGE CITY UNIVERSITY OF NEW YORK</span> </span> <span class="paddedline"> <span class="field" id="826961119FRFM1"> Accounting and 124 credits completed. Major subjects are Advance Accounting, Auditing, Business Finance, Business Law and Taxation.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_826961119_2_538355076" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="826961119DGRE2" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="826961119STUY2"> Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="826961119GRYR2"> 1979</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="826961119SCHO2" itemprop="name"> UNIVERSIT OF SIND HYDERABAD PAKISTAN</span> </span> <span class="paddedline"> <span class="field" id="826961119FRFM2"> Accounting Major subjects are Accounting, Auditing, Business Law and statistic.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_826961119_3_538355077" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="826961119DGRE3" itemprop="name"> M.A</span> <span> : </span> <span class="programline" id="826961119STUY3"> Economics Economics, Statistics and Business Finance</span> <span class="datesWrapper"> <span class="jobdates" id="826961119GRYR3"> 1983</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="826961119SCHO3" itemprop="name"> UNIVERSIT OF SIND HYDERABAD PAKISTAN</span> </span> <span class="paddedline"> <span class="field" id="826961119FRFM3"> Economics Economics, Statistics and Business Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_WRKH826961118" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH826961118"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961118_1_538355074" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="826961118COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="826961118JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="826961118JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="826961118JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL826961122" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL826961122"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_826961122_1_538355080" style="padding-top:0px;"> <div class="field singlecolumn" id="826961122FRFM1"> Accounting, accounts payable, accruals, AP, Auditing, Balance Sheet, bank reconciliation, banking, BC, Bloomberg, bonds, Business Law, closing, consultant, Controller, clients, Senior Management, Finance, financial reports, financial statements, Fixed Assets, focus, forms, General Ledger, Government, insurance, Lotus Notes, Microsoft Office, Office, month end closing, policies, QuickBooks, retail, sales, securities, Swaps, tax, taxes, tax returns, valuation, monthly variance analysis, written</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary HR Professional with nearly 5 years of experience with expertise in HR Operations, Benefits, Employee Relation, HRIS , Payroll, HR Metrics & Employee Database Management. *An expert communicator & negotiator with strong conflict resolution skills. *Developing and implementing HR plans and procedures smoothly with little or no guidance. Highlights Microsoft Office, Excel ERP/Platform: SAP, Oracle (11.x, 12.x) Reporting: Excel, Cognos, Oracle BI, Discoverer Time Keeping: Kronos, KABA Compensation Benefits Management HRIS Budgetary Planning Audit & MIS Legal Compliance Training Excel Advance Excel SAP Oracle Cognos Oracle HR Implementation Requirement Gathering Process Flows Testing Training Documentation Recruit-to-Retire Process Payroll & Benefits Self Service HR (SSHR) SAP HRIS Payroll Calculation Benefits Management Personnel time management & Evaluation Personal Traits Great communication skills Excellent interpersonal skills Dependable Cooperative Quick Learner Organized Multitasking HR Skills Compensation Benefits Management HRIS Budgetary Planning Audit & MIS Legal Compliance Training Excel Advance Excel SAP Oracle Cognos Oracle HR Implementation Requirement Gathering Process Flows Testing Training Documentation Recruit-to-Retire Process Payroll & Benefits Self Service HR (SSHR) SAP HRIS Payroll Calculation Benefits Management Personnel time management & Evaluation Personal Traits Great communication skills Excellent interpersonal skills Dependable Cooperative Quick Learner Experience January 2012 to April 2014 Company Name - State Managed Compensation & Benefits for 1300 employees at L'Oreal India Pvt Ltd which consist brands such as Keratase, Matrix, Kielhs, Lancôme, Maybelline, L'Oreal Paris. One of my major project in this company where I played a key role was in Oracle HRMS implementation. Working with my HR team to gather information and providing IT team with requirement documents. Documenting process flows that will help IT team to understand what the current businesses flows were in the company. Some of these business flows were L'Oreal's Recruit-to-Retire process, learning management process, iRecruitment process and many more. Training HR team on Oracle ERP. Working with IT team to implement complex reports such as HSSE (equivalent OSHA), ERA (equivalent EEO), maternity act, provident fund (equivalent 401k). Working with IT and HR team in testing reports and integrity of the system. Another project of which I was a key player was integration of payroll of a newly acquired company. January 2012 to April 2014 Company Name - State Managed Compensation & Benefits for 1300 employees at L'Oreal India Pvt Ltd which consist brands such as Keratase, Matrix, Kielhs, Lancôme, Maybelline, L'Oreal Paris. One of my major project in this company where I played a key role was in Oracle HRMS implementation. Working with my HR team to gather information and providing IT team with requirement documents. Documenting process flows that will help IT team to understand what the current businesses flows were in the company. Some of these business flows were L'Oreal's Recruit-to-Retire process, learning management process, iRecruitment process and many more. Training HR team on Oracle ERP. Working with IT team to implement complex reports such as HSSE (equivalent OSHA), ERA (equivalent EEO), maternity act, provident fund (equivalent 401k). Working with IT and HR team in testing reports and integrity of the system. Another project of which I was a key player was integration of payroll of a newly acquired company. Consultant January 2011 to January 2012 Company Name Handled entire employment cycle from onboarding to exit formalities. Processed monthly Salary & all salary change stemming from merit increases, promotion, incentives and pay adjustment. Reconciled Payroll account, maintained payroll accuracy and released payment timely as per the deadlines. Processing mid-year and annual performance review as per the cycle along with payroll. Handling HR data (Oracle) - Ensuring accurate and timely maintenance of all employee records, including data entry of all new hire and termination transactions and changes to employee records(date tracking). Updating details like job movement, promotions, employee personal details. Worked on projects with senior management to create fair HR policies & procedures and ensuring the continuous improvement of efficiencies. Created and implemented the exit and interview process. Regular reporting of HR Metrics like New Hire Cost, employee cost, Attrition rate, termination rate, Benefits cost. Annual Budgeting & Trending for various compensation and benefits packages and ensuring for accurate cost allocation. Addressing inquiries raised by employee, management and ongoing employee relation issues. Achievements: Appreciation certificate received from L'Oreal India Pvt Ltd for contribution in successful payroll integration of new brand with L'Oreal India. Led all HR operation and payroll for 700 employees deputed at Rohini Industrial. Voltas is India's largest air conditioning company and into electrical and mechanical projects. Responsibilities: Handling end to end activities from onboarding to exit formalities. Orientation to new recruits and maintain employee files for record purpose. Conducted background checks and verify references. Issuance of Letters - Appointment, confirmation, increment, termination and relieving and experience letter etc. End user - HRIS (SAP). Managed payroll and attendance system. Preparation of reports like headcount, Salary cost and audit. Processing Full & Final settlement and maintaining MIS of final settlements. Served as a link between management and employees by handling questions and helping resolve work related problems. Achievement: I was single point of contact across employment life cycle hence saved companies cost by performing dual responsibility of HR operations and payroll. Executive, HR & Payroll January 2008 to January 2011 Company Name I was single point of contact as representative for 2000 employees for esteemed clients like Managed phases of recruitment like understanding job vacancies from client, posting job on job boards, screening candidate and taking interviews. Processing salary of all esteemed clients and submitting the final salary register to accounts as per the time frame and ensuring timely disbursement of salary and expense reimbursement and also taking into account the statutory compliances deductions. Reconciliation with accounts for payouts released Timely raising salary invoice to clients for payment process. Preparation of Wage registers, Muster Roll and Leave cards as per the specified Acts. Maintaining good relations with clients and was having personal meetings with staffers and clients at regular intervals. Achievements: Appreciation letter received from Lobo Staffing Solutions Pvt. Ltd for contributing in areas beyond roles and responsibilities and initiative taken for supporting department Managers for completion of work. Education Bachelor's Degree : Arts - Economics , May-2006 University of Mumbai Arts - Economics Bachelor's Degree : Arts - Economics , May-2006 University of Mumbai Arts - Economics HR Certification Institute PHR Certification : December 2015 Saylor Academy HR Certification Institute PHR Certification : December 2015 Saylor Academy Human Resource Management Certification : 2014 Ulyanovsk State University of Russia Human Resource Management Certification : 2014 Ulyanovsk State University of Russia Diploma : Human Resource , 2008 Welingkar Institute of Management India Human Resource Diploma : Human Resource , 2008 Welingkar Institute of Management India Human Resource MBA : Human Resource Human Resource MBA : Human Resource Human Resource Additional Information I am authorize to work in USA for any employer, I DONT need sponsorship. Skills Benefits, Budgeting, BI, Cognos, Great communication skills, Excellent interpersonal skills, continuous improvement, client, clients, data entry, Dependable, Documentation, ERP, senior management, frame, HRIS, Human Resource Management, HR, Kronos, Legal Compliance, Letters, mechanical, meetings, Excel, Microsoft Office, 2000, MIS, Multitasking, Oracle, Payroll, Process Payroll, Personnel, policies, promotion, Quick Learner, recruitment, reporting, Requirement, SAP, settlements, Staffing, time management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME663718319" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_663718319_1_431716316" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="663718319FNAM1"> </span> <span> </span> <span class="field" id="663718319LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM663718321" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM663718321"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718321_1_431716342" style="padding-top:0px;"> <div class="field singlecolumn" id="663718321FRFM1"> HR Professional with nearly 5 years of experience with expertise in HR Operations, Benefits, Employee Relation, HRIS , Payroll, HR Metrics &amp; Employee Database Management. *An expert communicator &amp; negotiator with strong conflict resolution skills. *Developing and implementing HR plans and procedures smoothly with little or no guidance.</div> </div> </div> <div class="section" id="SECTION_HILT663718322" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT663718322"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718322_1_431716343" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="663718322SKC11"> <ul> <li> Microsoft Office, Excel</li> <li> ERP/Platform: SAP, Oracle (11.x, 12.x)</li> <li> Reporting: Excel, Cognos, Oracle BI, Discoverer</li> <li> Time Keeping: Kronos, KABA Compensation</li> <li> Benefits Management</li> <li> HRIS</li> <li> Budgetary Planning</li> <li> Audit &amp; MIS</li> <li> Legal Compliance</li> <li> Training</li> <li> Excel</li> <li> Advance Excel</li> <li> SAP</li> <li> Oracle</li> <li> Cognos</li> <li> Oracle</li> <li> HR Implementation</li> <li> Requirement Gathering</li> <li> Process Flows</li> <li> Testing</li> <li> Training</li> <li> Documentation</li> <li> Recruit-to-Retire Process</li> <li> Payroll &amp; Benefits</li> <li> Self Service HR (SSHR)</li> <li> SAP</li> <li> HRIS</li> <li> Payroll Calculation</li> <li> Benefits Management</li> <li> Personnel time management &amp; Evaluation</li> <li> Personal Traits</li> <li> Great communication skills</li> <li> Excellent interpersonal skills</li> <li> Dependable</li> <li> Cooperative</li> <li> Quick Learner</li> <li> Organized</li> <li> Multitasking</li> <li> HR Skills</li> <li> Compensation</li> <li> Benefits Management</li> <li> HRIS</li> <li> Budgetary Planning</li> <li> Audit &amp; MIS</li> <li> Legal Compliance</li> <li> Training</li> <li> Excel</li> <li> Advance Excel</li> <li> SAP</li> <li> Oracle</li> <li> Cognos</li> <li> Oracle</li> <li> HR Implementation</li> <li> Requirement Gathering</li> <li> Process Flows</li> <li> Testing</li> <li> Training</li> <li> Documentation</li> <li> Recruit-to-Retire Process</li> <li> Payroll &amp; Benefits</li> <li> Self Service HR (SSHR)</li> <li> SAP</li> <li> HRIS</li> <li> Payroll Calculation</li> <li> Benefits Management</li> <li> Personnel time management &amp; Evaluation</li> <li> Personal Traits</li> <li> Great communication skills</li> <li> Excellent interpersonal skills</li> <li> Dependable</li> <li> Cooperative</li> <li> Quick Learner</li> </ul> </td> <td class="field twocol_2 charspace" id="663718322SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR663718323" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR663718323"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718323_1_431716319" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663718323JTIT1"> </span> <span> <span class="jobdates" format="%B %Y" id="663718323JSTD1"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663718323EDDT1"> April 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663718323COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663718323JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="663718323JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663718323JDES1" itemprop="description"> <ul> <li> Managed Compensation &amp; Benefits for 1300 employees at L'Oreal India Pvt Ltd which consist brands such as Keratase, Matrix, Kielhs, Lancôme, Maybelline, L'Oreal Paris.</li> <li> One of my major project in this company where I played a key role was in Oracle HRMS implementation.</li> <li> Working with my HR team to gather information and providing IT team with requirement documents.</li> <li> Documenting process flows that will help IT team to understand what the current businesses flows were in the company.</li> <li> Some of these business flows were L'Oreal's Recruit-to-Retire process, learning management process, iRecruitment process and many more.</li> <li> Training HR team on Oracle ERP.</li> <li> Working with IT team to implement complex reports such as HSSE (equivalent OSHA), ERA (equivalent EEO), maternity act, provident fund (equivalent 401k).</li> <li> Working with IT and HR team in testing reports and integrity of the system.</li> <li> Another project of which I was a key player was integration of payroll of a newly acquired company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718323_2_431716320" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663718323JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="663718323JSTD2"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663718323EDDT2"> April 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663718323COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663718323JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="663718323JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663718323JDES2" itemprop="description"> <ul> <li> Managed Compensation &amp; Benefits for 1300 employees at L'Oreal India Pvt Ltd which consist brands such as Keratase, Matrix, Kielhs, Lancôme, Maybelline, L'Oreal Paris.</li> <li> One of my major project in this company where I played a key role was in Oracle HRMS implementation.</li> <li> Working with my HR team to gather information and providing IT team with requirement documents.</li> <li> Documenting process flows that will help IT team to understand what the current businesses flows were in the company.</li> <li> Some of these business flows were L'Oreal's Recruit-to-Retire process, learning management process, iRecruitment process and many more.</li> <li> Training HR team on Oracle ERP.</li> <li> Working with IT team to implement complex reports such as HSSE (equivalent OSHA), ERA (equivalent EEO), maternity act, provident fund (equivalent 401k).</li> <li> Working with IT and HR team in testing reports and integrity of the system.</li> <li> Another project of which I was a key player was integration of payroll of a newly acquired company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718323_3_431716321" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663718323JTIT3"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663718323JSTD3"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663718323EDDT3"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663718323COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="663718323JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="663718323JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="663718323JDES3" itemprop="description"> <ul> <li> Handled entire employment cycle from onboarding to exit formalities.</li> <li> Processed monthly Salary &amp; all salary change stemming from merit increases, promotion, incentives and pay adjustment.</li> <li> Reconciled Payroll account, maintained payroll accuracy and released payment timely as per the deadlines.</li> <li> Processing mid-year and annual performance review as per the cycle along with payroll.</li> <li> Handling HR data (Oracle) - Ensuring accurate and timely maintenance of all employee records, including data entry of all new hire and termination transactions and changes to employee records(date tracking).</li> <li> Updating details like job movement, promotions, employee personal details.</li> <li> Worked on projects with senior management to create fair HR policies &amp; procedures and ensuring the continuous improvement of efficiencies.</li> <li> Created and implemented the exit and interview process.</li> <li> Regular reporting of HR Metrics like New Hire Cost, employee cost, Attrition rate, termination rate, Benefits cost.</li> <li> Annual Budgeting &amp; Trending for various compensation and benefits packages and ensuring for accurate cost allocation.</li> <li> Addressing inquiries raised by employee, management and ongoing employee relation issues.</li> <li> Achievements: Appreciation certificate received from L'Oreal India Pvt Ltd for contribution in successful payroll integration of new brand with L'Oreal India.</li> <li> Led all HR operation and payroll for 700 employees deputed at Rohini Industrial.</li> <li> Voltas is India's largest air conditioning company and into electrical and mechanical projects.</li> <li> Responsibilities: Handling end to end activities from onboarding to exit formalities.</li> <li> Orientation to new recruits and maintain employee files for record purpose.</li> <li> Conducted background checks and verify references.</li> <li> Issuance of Letters - Appointment, confirmation, increment, termination and relieving and experience letter etc.</li> <li> End user - HRIS (SAP).</li> <li> Managed payroll and attendance system.</li> <li> Preparation of reports like headcount, Salary cost and audit.</li> <li> Processing Full &amp; Final settlement and maintaining MIS of final settlements.</li> <li> Served as a link between management and employees by handling questions and helping resolve work related problems.</li> <li> Achievement: I was single point of contact across employment life cycle hence saved companies cost by performing dual responsibility of HR operations and payroll.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718323_4_431716322" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663718323JTIT4"> Executive, HR &amp; Payroll</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663718323JSTD4"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663718323EDDT4"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663718323COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="663718323JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="663718323JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="663718323JDES4" itemprop="description"> <ul> <li> I was single point of contact as representative for 2000 employees for esteemed clients like Managed phases of recruitment like understanding job vacancies from client, posting job on job boards, screening candidate and taking interviews.</li> <li> Processing salary of all esteemed clients and submitting the final salary register to accounts as per the time frame and ensuring timely disbursement of salary and expense reimbursement and also taking into account the statutory compliances deductions.</li> <li> Reconciliation with accounts for payouts released Timely raising salary invoice to clients for payment process.</li> <li> Preparation of Wage registers, Muster Roll and Leave cards as per the specified Acts.</li> <li> Maintaining good relations with clients and was having personal meetings with staffers and clients at regular intervals.</li> <li> Achievements: Appreciation letter received from Lobo Staffing Solutions Pvt.</li> <li> Ltd for contributing in areas beyond roles and responsibilities and initiative taken for supporting department Managers for completion of work.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC663718324" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC663718324"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718324_1_431716330" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE1" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY1"> Arts - Economics</span> <span> , </span> <span class="jobdates" id="663718324GRYR1"> May-2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO1" itemprop="name"> University of Mumbai</span> <span class="joblocation jobcity" id="663718324SCIT1"> </span> <span class="joblocation jobstate" id="663718324SSTA1"> </span> <span class="joblocation jobstate" id="663718324SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM1"> Arts - Economics</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_2_431716340" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE2" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY2"> Arts - Economics</span> <span> , </span> <span class="jobdates" id="663718324GRYR2"> May-2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO2" itemprop="name"> University of Mumbai</span> <span class="joblocation jobcity" id="663718324SCIT2"> </span> <span class="joblocation jobstate" id="663718324SSTA2"> </span> <span class="joblocation jobstate" id="663718324SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM2"> Arts - Economics</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_3_431716332" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE3" itemprop="name"> HR Certification Institute PHR Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY3"> </span> <span class="jobdates" id="663718324GRYR3"> December 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO3" itemprop="name"> Saylor Academy</span> <span class="joblocation jobcity" id="663718324SCIT3"> </span> <span class="joblocation jobstate" id="663718324SSTA3"> </span> <span class="joblocation jobstate" id="663718324SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_4_431716326" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE4" itemprop="name"> HR Certification Institute PHR Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY4"> </span> <span class="jobdates" id="663718324GRYR4"> December 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO4" itemprop="name"> Saylor Academy</span> <span class="joblocation jobcity" id="663718324SCIT4"> </span> <span class="joblocation jobstate" id="663718324SSTA4"> </span> <span class="joblocation jobstate" id="663718324SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_5_431716334" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE5" itemprop="name"> Human Resource Management Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY5"> </span> <span class="jobdates" id="663718324GRYR5"> 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO5" itemprop="name"> Ulyanovsk State University of Russia</span> <span class="joblocation jobcity" id="663718324SCIT5"> </span> <span class="joblocation jobstate" id="663718324SSTA5"> </span> <span class="joblocation jobstate" id="663718324SCNT5"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_6_431716327" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE6" itemprop="name"> Human Resource Management Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY6"> </span> <span class="jobdates" id="663718324GRYR6"> 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO6" itemprop="name"> Ulyanovsk State University of Russia</span> <span class="joblocation jobcity" id="663718324SCIT6"> </span> <span class="joblocation jobstate" id="663718324SSTA6"> </span> <span class="joblocation jobstate" id="663718324SCNT6"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_7_431716338" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE7" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY7"> Human Resource</span> <span> , </span> <span class="jobdates" id="663718324GRYR7"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO7" itemprop="name"> Welingkar Institute of Management</span> <span class="joblocation jobcity" id="663718324SCIT7"> </span> <span class="joblocation jobstate" id="663718324SSTA7"> </span> <span class="joblocation jobstate" id="663718324SCNT7"> India</span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM7"> Human Resource</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_8_431716329" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE8" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY8"> Human Resource</span> <span> , </span> <span class="jobdates" id="663718324GRYR8"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663718324SCHO8" itemprop="name"> Welingkar Institute of Management</span> <span class="joblocation jobcity" id="663718324SCIT8"> </span> <span class="joblocation jobstate" id="663718324SSTA8"> </span> <span class="joblocation jobstate" id="663718324SCNT8"> India</span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM8"> Human Resource</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_9_431716328" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE9" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY9"> Human Resource</span> <span class="jobdates" id="663718324GRYR9"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM9"> Human Resource</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663718324_10_431716336" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663718324DGRE10" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="663718324STUY10"> Human Resource</span> <span class="jobdates" id="663718324GRYR10"> </span> </span> <span class="paddedline"> <span class="field" id="663718324FRFM10"> Human Resource</span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI663718326" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI663718326"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718326_1_431716347" style="padding-top:0px;"> <div class="field singlecolumn" id="663718326FRFM1"> <ul> <li> I am authorize to work in USA for any employer, I DONT need sponsorship.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL663718325" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL663718325"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663718325_1_431716345" style="padding-top:0px;"> <div class="field singlecolumn" id="663718325FRFM1"> Benefits, Budgeting, BI, Cognos, Great communication skills, Excellent interpersonal skills, continuous improvement, client, clients, data entry, Dependable, Documentation, ERP, senior management, frame, HRIS, Human Resource Management, HR, Kronos, Legal Compliance, Letters, mechanical, meetings, Excel, Microsoft Office, 2000, MIS, Multitasking, Oracle, Payroll, Process Payroll, Personnel, policies, promotion, Quick Learner, recruitment, reporting, Requirement, SAP, settlements, Staffing, time management</div> </div> </div> </div>

CONSULTANT

CONSULTANT Core Qualifications SKILLS AND ACTIVITIES Volunteer English Teacher for "Teach India"; Challenge for Charity; SQL, SPSS, Tableau, MS Excel, Power Point. Accomplishments Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member Owned development, testing and maintenance of 4 mission critical Web Services that powered a Web based product that generated over $5M in annual revenue. Won "Beyond the Call of Duty" award for outstanding effort Experience 04/2015 to 04/2015 Consultant Company Name － City , State Cloud and mobile services) Create journey maps and identify touch points for different personas of application developers. Asses the capability maturity of different components within Windows, iOS, and Android development platforms. 01/2015 to 03/2015 New Product Development Consultant Company Name － City , State (hyper-converged IT Infrastructure) 06/2014 to 08/2014 Product Marketing Manager Intern, vCloud Air Company Name － City , State Identified market size, and target customer segments for a new hyper converged IT infrastructure product. Conducted competitive analysis. Proposed a product for mid-market and a Go-to-Market strategy. VMware Inc., Palo Alto, CA Summer 2014 Product Marketing Manager Intern, vCloud Air (Infrastructure as a service- IaaS) Interviewed VMware customers to discover adoption rate of vCloud Air based on use cases. Identified top 10 customer use cases of vCloud Air. Presented specific changes to fine tune targeting and positioning of vCloud Air. Analyzed win/loss interviews to identify top 8 buying criteria and top 4 ROI drivers used by potential customers to select IaaS vendor. Recommended specific changes to fine tune sales tool-kit. Developed a content strategy for VMware's IaaS case studies by eliciting buying criteria, and by bench-marking 150 IaaS case studies published by competitors such as AWS, Microsoft Azure, Rackspace, and Google. 01/2014 to 03/2014 MBA Marketing Consultant Company Name － City , State Developed a market entry plan for a new network Security Software as a Service (SaaS) product. Conducted market research and competitive analysis to identify opportunity worth $1.6B in network security space. Proposed and presented acquisition as the market entry route to the executive team. In May, F5 Networks acquired Defense.Net - a cloud based security SaaS provider. 01/2012 to 01/2013 Team Leader Company Name － City , State Client: An international chain of convenience stores) Led an agile product team of 8 consultants to develop and implement 5 core Web Services of customer loyalty software to help the client capture $600M in annual revenue. 01/2007 to 01/2012 Technology & Product Analyst Company Name － City , State Client: An American publishing and financial information firm) Owned development, testing and maintenance of 4 mission critical Web Services that powered a Web based product that generated over $5M in annual revenue. Won "Beyond the Call of Duty" award for outstanding effort. Proposed methods to speed up online financial news search feature of client's Web product and presented to Vice President of Technology, resulting in a project win worth $0.9M for Infosys. Developed a software to filter out redundant information from enterprise databases, eliminated manual processes and saved $550K per annum for the client. Received highest client satisfaction rating for the project. Education Master of Business Administration : Business Technology The Michael G. Foster School of Business, University of Washington － City , State , US The Michael G. Foster School of Business, University of Washington, Seattle, WA June 2015 Candidate for Master of Business Administration Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member Bachelor of Engineering : Computer Science Manipal Institute of Technology, Manipal University Manipal Institute of Technology, Manipal University, Manipal, India May 2007 Bachelor of Engineering, Computer Science Founder of DISHA - a socio-economic platform for the underprivileged students. Co-founder & first general secretary of RED X - the largest student club of the university. Professional Affiliations Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member Skills Web Services, Award, Databases, Maintenance, Publishing, Satisfaction, Testing, Web Based, It Infrastructure, Excel, Ms Excel, Spss, Sql, Competitive Analysis, Marketing, New Product Development, Product Development, Transmissions, Aws, Buying, Buying/procurement, Cases, Drivers, Iaas, Product Marketing, Roi, Sales, Use Cases, Vmware, Market Research, Mba, Network Security, Saas, Security, Software As A Service, Android, Ios, Red X, Secretary

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME595308862" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_595308862_1_387290519" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="595308862FNAM1"> </span> <span> </span> <span class="field" id="595308862LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM595308864" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT595308865" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT595308865"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308865_1_387290521" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="595308865SKC11"> <ul> <li> SKILLS AND ACTIVITIES</li> <li> Volunteer English Teacher for "Teach India"; Challenge for Charity; SQL, SPSS, Tableau, MS Excel, Power Point.</li> </ul> </td> <td class="field twocol_2" id="595308865SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM595308869" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM595308869"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308869_1_387290523" style=" padding-top:0px; "> <div class="field singlecolumn" id="595308869FRFM1"> <ul> <li> Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member</li> <li> Owned development, testing and maintenance of 4 mission critical Web Services that powered a Web based product that generated over $5M in annual revenue. Won "Beyond the Call of Duty" award for outstanding effort</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR595308866" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR595308866"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308866_1_387290524" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD1"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT1"> 04/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES1" itemprop="description"> <ul> <li> Cloud and mobile services)</li> <li> Create journey maps and identify touch points for different personas of application developers. Asses the capability maturity of different components within Windows, iOS, and Android development platforms.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308866_2_387290525" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD2"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT2"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT2"> New Product Development Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES2" itemprop="description"> (hyper-converged IT Infrastructure)</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308866_3_387290526" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD3"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT3"> Product Marketing Manager Intern, vCloud Air</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES3" itemprop="description"> <ul> <li> Identified market size, and target customer segments for a new hyper converged IT infrastructure product. Conducted competitive analysis. Proposed a product for mid-market and a Go-to-Market strategy. VMware Inc., Palo Alto, CA Summer 2014 Product Marketing Manager Intern, vCloud Air (Infrastructure as a service- IaaS)</li> <li> Interviewed VMware customers to discover adoption rate of vCloud Air based on use cases. Identified top 10 customer use cases of vCloud Air. Presented specific changes to fine tune targeting and positioning of vCloud Air.</li> <li> Analyzed win/loss interviews to identify top 8 buying criteria and top 4 ROI drivers used by potential customers to select IaaS vendor. Recommended specific changes to fine tune sales tool-kit.</li> <li> Developed a content strategy for VMware's IaaS case studies by eliciting buying criteria, and by bench-marking 150 IaaS case studies published by competitors such as AWS, Microsoft Azure, Rackspace, and Google.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308866_4_387290527" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD4"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT4"> 03/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT4"> MBA Marketing Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES4" itemprop="description"> <ul> <li> Developed a market entry plan for a new network Security Software as a Service (SaaS) product. Conducted market research and competitive analysis to identify opportunity worth $1.6B in network security space.</li> <li> Proposed and presented acquisition as the market entry route to the executive team. In May, F5 Networks acquired Defense.Net - a cloud based security SaaS provider.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308866_5_387290528" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD5"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT5"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT5"> Team Leader</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES5" itemprop="description"> <ul> <li> Client: An international chain of convenience stores)</li> <li> Led an agile product team of 8 consultants to develop and implement 5 core Web Services of customer loyalty software to help the client capture $600M in annual revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308866_6_387290530" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="595308866JSTD6"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595308866EDDT6"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="595308866JTIT6"> Technology &amp; Product Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="595308866COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="595308866JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308866JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="595308866JDES6" itemprop="description"> <ul> <li> Client: An American publishing and financial information firm)</li> <li> Owned development, testing and maintenance of 4 mission critical Web Services that powered a Web based product that generated over $5M in annual revenue. Won "Beyond the Call of Duty" award for outstanding effort.</li> <li> Proposed methods to speed up online financial news search feature of client's Web product and presented to Vice President of Technology, resulting in a project win worth $0.9M for Infosys.</li> <li> Developed a software to filter out redundant information from enterprise databases, eliminated manual processes and saved $550K per annum for the client. Received highest client satisfaction rating for the project.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC595308867" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC595308867"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308867_1_387290531" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="595308867GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="595308867DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" id="595308867STUY1"> Business Technology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="595308867SCHO1" itemprop="name"> The Michael G. Foster School of Business, University of Washington</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="595308867SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="595308867SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="595308867SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="595308867FRFM1"> The Michael G. Foster School of Business, University of Washington, Seattle, WA June 2015 Candidate for Master of Business Administration Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595308867_2_387290532" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="595308867GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="595308867DGRE2" itemprop="name"> Bachelor of Engineering</span> <span> : </span> <span class="programline" id="595308867STUY2"> Computer Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="595308867SCHO2" itemprop="name"> Manipal Institute of Technology, Manipal University</span> <span class="joblocation jobcity" id="595308867SCIT2"> </span> <span class="joblocation jobstate" id="595308867SSTA2"> </span> <span class="joblocation jobstate" id="595308867SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="595308867FRFM2"> Manipal Institute of Technology, Manipal University, Manipal, India May 2007 Bachelor of Engineering, Computer Science Founder of DISHA - a socio-economic platform for the underprivileged students. Co-founder &amp; first general secretary of RED X - the largest student club of the university. </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL595308868" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL595308868"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308868_1_387290533" style=" padding-top:0px; "> <div class="field singlecolumn" id="595308868FRFM1"> Evert McCabe Fellowship, Rick and Marilyn Wong Scholarship, Business Technology Club Board member</div> </div> </div> <div class="section" id="SECTION_SKLL595308884" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL595308884"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595308884_1_387290535" style=" padding-top:0px; "> <div class="field singlecolumn" id="595308884FRFM1"> Web Services, Award, Databases, Maintenance, Publishing, Satisfaction, Testing, Web Based, It Infrastructure, Excel, Ms Excel, Spss, Sql, Competitive Analysis, Marketing, New Product Development, Product Development, Transmissions, Aws, Buying, Buying/procurement, Cases, Drivers, Iaas, Product Marketing, Roi, Sales, Use Cases, Vmware, Market Research, Mba, Network Security, Saas, Security, Software As A Service, Android, Ios, Red X, Secretary</div> </div> </div> </div>

CONSULTANT

CONSULTANT Highlights TECHNOLOGY SKILLS Visual Basic * HTML * JavaScript * SQL * XML * Python * MVC * FileMaker * PHP * Advanced Excel * SiteCatalyst CORE COMPETENCIES Problem Solving * Relational Databases * Process Reengineering * Customer Relations * Staff Management Startups & Transitional Environments * Systems Integration * Data Migration * Reporting & Automation Accomplishments Received Sales Achievement Award for attaining 163% billable hours target with 5/5 customer satisfaction rating Experience Company Name City , State Consultant 01/2010 to Current Publicly traded (ADBE) digital technology company specializing in content creation and online analytics annual sales of $4.4 billion Support simultaneous client consulting engagements by performing product implementations, technical problem solving, and ad hoc client requests for Fortune 500 companies such as Home Depot, Disney and REI. Promoted internally to a non-billable position needed to retain and rebuild relationships with dissatisfied clients in the US and EMEA through problem resolution, both distant and in-person. Participated in product integration team as the product expert for SiteCatalyst and SearchCenter during acquisition integrations. * Received Sales Achievement Award for attaining 163% billable hours target with 5/5 customer satisfaction rating * Designed and coded custom tools for automating and improving client campaign creation, management and deployment resulting in an average 60% increase in campaign management efficiency per client * Increased services revenue by 15% from clients such as Home Depot, Disney and REI by developing tools to increase effective advertising spend * Supported EMEA clients such as General Motors, Daimler and TicketMaster by performing product implementations and training, technical problem solving, and custom client solutions Company Name City , State Controller 01/2008 to 01/2010 Provider of medical coding information annual sales of $12 million acquired by Access Intelligence in 2009 Oversee all financial functions, including audits, monthly financial statement preparation, daily cash flow, debt and equity management, VC reporting, executive reporting, cash and revenue forecasts/budgets. Perform systems management, new system integration and associated data migration. Manage six-person department with two direct reports. * Shortened finance's 15-day month end process to 3 days by automating month end processes. * Decreased G&A cost by 40% annually, and received first deficiency-free audit by automating processes and accounting transactions into daily operations. * Developed new proprietary operational system combining CRM, inventory, financial management, sales, fulfillment, call center tracking, and QuickBooks integration. Cell: 801-910-6500 * [email protected] Professional experience continued Company Name City , State Controller 01/2007 to 01/2008 Provider of electronic medical record management and data repository solutions annual sales of $12 million Managed the financial health of the organization, including audit procedures, billing, credit card management, customer support, month-end close, equity and debt management, budgeting/forecasting, and daily cash management. Regularly utilized Salesforce.com, Oracle, SQL, VBA and Excel to process daily transactions and report daily on the status of company metrics and forecasts for SAAS and enterprise sales. * Increase customer retention by 54% by monitoring customer usage trends to identify and save at-risk customers * Hiring and firing of personnel as company cash flows permitted; customer point of contact for conflict resolution * Enhanced customer relationship management capabilities by implementing Salesforce.com; migrating historical information, and training employees on tool functionalities Company Name City , State Internal Auditor 01/2006 to 01/2007 Publicly traded (ANET) credit card processor annual sales of $40 million acquired by Visa in 2010 Charged with monitoring and testing financial and IT systems, controls, and processes for COSO, SOX, COBIT, and audit compliance. Regularly utilized HTML, ODBC, VBA, XML, and Excel to test and improve system processes. * Increased testing efficiency by identifying and eliminating more than 100 tests through integration and systemization. * Automated customer applications; decreasing sales overhead by 15% per year & correcting $80K in erroneous commissions Company Name City , State Accountant 01/2005 to 01/2006 Broker dealer for 1031/Tenant in Common security exchanges, REITs, stocks, bonds annual sales of $120 million. Calculated weekly commissions and payments; managed AP, AR, and invoicing functions. Regularly utilized SQL, VBA, XML, and Excel to process daily transactions, commissions, and improve system processes. * Automated commission calculation time from 4 days to minutes by integrating existing systems through SQL. * Improved accuracy of customer and broker data by developing an MS Access based system to replace individual spreadsheets. Company Name City , State Regional Manager 01/2003 to 01/2005 Provider of third-party hospital billing recovery solutions Managed HCA and Iasis hospitals in Utah and the surrounding regions, with responsibility for each hospital and its employees, profitability, and billings. Directed 18-person staff with four direct reports. Regularly utilized SQL and Excel to process daily patients, applications and notes in an automated manner. * Increased territory size and enhanced Cardon's reputation with HCA by standardizing the hospital group's data reporting from insurance claims and third-party recoveries. * Improved regional profitability by 45% in eight months by increasing the use of Medicaid and Cobra benefits (identified through off-hours research). Company Name City , State Co-Founder 01/2005 to Current National on-site hair and makeup service with local salon, Studio Enizio annual sales of $500K Secured cash financing, manage daily cash flows, inventory optimizations, payroll, and federal and state tax filings. Education Masters in Business Administration : Business Administration Gore School of Business , City , State , US Masters in Business Administration Gore School of Business Westminster College, Salt Lake City, UT Bachelors : Accounting David Eccles School of Business , City , State , US Bachelors in Accounting David Eccles School of Business University of Utah, Salt Lake City, UT Certifications CPA Skills Annual Sales, Cash, Sales, Sales Of, Inventory, Filings, Payroll, State Tax, Integration, Integrator, Solutions, Increase, Training, Advertising, Award, Campaign Management, Clients, Content Creation, Deployment, Excellent Multitasker, Problem Resolution, Problem Solving, Rebuild, Satisfaction, Simultaneous, Technical Problem Solving, Million, Excel, Audit, Sql, Access, Customer Relationship Management, Forecasts, Billing, Accounting, And Accounting, Audits, Budgets, Coding, Crm, Data Migration, Financial Management, Fulfillment, Medical Coding, Operations, Quickbooks, System Integration, Systems Management, Credit, Credit Card, Xml, Auto Insurance, Benefits, Claims, Cobra, Data Reporting, Hospital Billing, Insurance Claims, Its, Medicaid, Territory, Budgeting, Budgeting/forecasting, Cash Management, Customer Support, Forecasting, Metrics, Oracle, Relationship Management, Saas, Salesforce.com, Software As A Service, Cobit, Html, Odbc, Processor, Sarbanes Oxley, Sarbanes-oxley (sox), Sox, Testing, Accountant, Ap, Ar, Broker Dealer, Invoicing, Ms Access, Payments, Security, Cpa, Customer Relations, Databases, Javascript, Model View Controller, Model-view-controller, Mvc, Php, Python, Systems Integration, Visual Basic

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME575945944" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_575945944_1_374955521" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="575945944FNAM1"> </span> <span> </span> <span class="field" id="575945944LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM575945946" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT575945947" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT575945947"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575945947_1_374955525" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="575945947SKC11"> TECHNOLOGY SKILLS Visual Basic * HTML * JavaScript * SQL * XML * Python * MVC * FileMaker * PHP * Advanced Excel * SiteCatalyst CORE COMPETENCIES Problem Solving * Relational Databases * Process Reengineering * Customer Relations * Staff Management Startups &amp; Transitional Environments * Systems Integration * Data Migration * Reporting &amp; Automation</td> <td class="field twocol_2" id="575945947SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM575945951" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM575945951"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_575945951_1_374955526" style=" padding-top:0px; "> <div class="field singlecolumn" id="575945951FRFM1"> Received Sales Achievement Award for attaining 163% billable hours target with 5/5 customer satisfaction rating</div> </div> </div> <div class="section" id="SECTION_EXPR575945948" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR575945948"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575945948_1_374955527" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD1"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES1" itemprop="description"> Publicly traded (ADBE) digital technology company specializing in content creation and online analytics annual sales of $4.4 billion Support simultaneous client consulting engagements by performing product implementations, technical problem solving, and ad hoc client requests for Fortune 500 companies such as Home Depot, Disney and REI. Promoted internally to a non-billable position needed to retain and rebuild relationships with dissatisfied clients in the US and EMEA through problem resolution, both distant and in-person. Participated in product integration team as the product expert for SiteCatalyst and SearchCenter during acquisition integrations. * Received Sales Achievement Award for attaining 163% billable hours target with 5/5 customer satisfaction rating * Designed and coded custom tools for automating and improving client campaign creation, management and deployment resulting in an average 60% increase in campaign management efficiency per client * Increased services revenue by 15% from clients such as Home Depot, Disney and REI by developing tools to increase effective advertising spend * Supported EMEA clients such as General Motors, Daimler and TicketMaster by performing product implementations and training, technical problem solving, and custom client solutions</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_2_374955528" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT2"> Controller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD2"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT2"> 01/2010</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES2" itemprop="description"> Provider of medical coding information annual sales of $12 million acquired by Access Intelligence in 2009 Oversee all financial functions, including audits, monthly financial statement preparation, daily cash flow, debt and equity management, VC reporting, executive reporting, cash and revenue forecasts/budgets. Perform systems management, new system integration and associated data migration. Manage six-person department with two direct reports. * Shortened finance's 15-day month end process to 3 days by automating month end processes. * Decreased G&amp;A cost by 40% annually, and received first deficiency-free audit by automating processes and accounting transactions into daily operations. * Developed new proprietary operational system combining CRM, inventory, financial management, sales, fulfillment, call center tracking, and QuickBooks integration. Cell: 801-910-6500 * [email protected] Professional experience continued</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_3_374955530" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT3"> Controller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD3"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT3"> 01/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES3" itemprop="description"> Provider of electronic medical record management and data repository solutions annual sales of $12 million Managed the financial health of the organization, including audit procedures, billing, credit card management, customer support, month-end close, equity and debt management, budgeting/forecasting, and daily cash management. Regularly utilized Salesforce.com, Oracle, SQL, VBA and Excel to process daily transactions and report daily on the status of company metrics and forecasts for SAAS and enterprise sales. * Increase customer retention by 54% by monitoring customer usage trends to identify and save at-risk customers * Hiring and firing of personnel as company cash flows permitted; customer point of contact for conflict resolution * Enhanced customer relationship management capabilities by implementing Salesforce.com; migrating historical information, and training employees on tool functionalities</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_4_374955531" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT4"> Internal Auditor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD4"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT4"> 01/2007</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES4" itemprop="description"> Publicly traded (ANET) credit card processor annual sales of $40 million acquired by Visa in 2010 Charged with monitoring and testing financial and IT systems, controls, and processes for COSO, SOX, COBIT, and audit compliance. Regularly utilized HTML, ODBC, VBA, XML, and Excel to test and improve system processes. * Increased testing efficiency by identifying and eliminating more than 100 tests through integration and systemization. * Automated customer applications; decreasing sales overhead by 15% per year &amp; correcting $80K in erroneous commissions</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_5_374955533" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT5"> Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD5"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT5"> 01/2006</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES5" itemprop="description"> Broker dealer for 1031/Tenant in Common security exchanges, REITs, stocks, bonds annual sales of $120 million. Calculated weekly commissions and payments; managed AP, AR, and invoicing functions. Regularly utilized SQL, VBA, XML, and Excel to process daily transactions, commissions, and improve system processes. * Automated commission calculation time from 4 days to minutes by integrating existing systems through SQL. * Improved accuracy of customer and broker data by developing an MS Access based system to replace individual spreadsheets.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_6_374955534" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT6"> Regional Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD6"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT6"> 01/2005</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES6" itemprop="description"> Provider of third-party hospital billing recovery solutions Managed HCA and Iasis hospitals in Utah and the surrounding regions, with responsibility for each hospital and its employees, profitability, and billings. Directed 18-person staff with four direct reports. Regularly utilized SQL and Excel to process daily patients, applications and notes in an automated manner. * Increased territory size and enhanced Cardon's reputation with HCA by standardizing the hospital group's data reporting from insurance claims and third-party recoveries. * Improved regional profitability by 45% in eight months by increasing the use of Medicaid and Cobra benefits (identified through off-hours research).</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945948_7_374955535" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="575945948COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="575945948JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945948JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="575945948JTIT7"> Co-Founder</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575945948JSTD7"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="575945948EDDT7"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="575945948JDES7" itemprop="description"> <ul> <li> National on-site hair and makeup service with local salon, Studio Enizio annual sales of $500K</li> <li> Secured cash financing, manage daily cash flows, inventory optimizations, payroll, and federal and state tax filings.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC575945949" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC575945949"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575945949_1_374955537" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="575945949DGRE1" itemprop="name"> Masters in Business Administration</span> <span> :</span> <span class="programline" dependency="STUY" id="575945949STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575945949SCHO1" itemprop="name"> Gore School of Business</span> <span> , </span> <span class="joblocation jobcity" id="575945949SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945949SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="575945949SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="575945949FRFM1"> Masters in Business Administration Gore School of Business Westminster College, Salt Lake City, UT</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575945949_2_374955538" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="575945949DGRE2" itemprop="name"> Bachelors</span> <span> :</span> <span class="programline" dependency="STUY" id="575945949STUY2"> Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575945949SCHO2" itemprop="name"> David Eccles School of Business</span> <span> , </span> <span class="joblocation jobcity" id="575945949SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="575945949SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="575945949SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="575945949FRFM2"> Bachelors in Accounting David Eccles School of Business University of Utah, Salt Lake City, UT</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT575945961" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT575945961"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575945961_1_374955539" style=" padding-top:0px; "> <div class="field singlecolumn" id="575945961FRFM1"> CPA</div> </div> </div> <div class="section" id="SECTION_SKLL575945962" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL575945962"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575945962_1_374955540" style=" padding-top:0px; "> <div class="field singlecolumn" id="575945962FRFM1"> Annual Sales, Cash, Sales, Sales Of, Inventory, Filings, Payroll, State Tax, Integration, Integrator, Solutions, Increase, Training, Advertising, Award, Campaign Management, Clients, Content Creation, Deployment, Excellent Multitasker, Problem Resolution, Problem Solving, Rebuild, Satisfaction, Simultaneous, Technical Problem Solving, Million, Excel, Audit, Sql, Access, Customer Relationship Management, Forecasts, Billing, Accounting, And Accounting, Audits, Budgets, Coding, Crm, Data Migration, Financial Management, Fulfillment, Medical Coding, Operations, Quickbooks, System Integration, Systems Management, Credit, Credit Card, Xml, Auto Insurance, Benefits, Claims, Cobra, Data Reporting, Hospital Billing, Insurance Claims, Its, Medicaid, Territory, Budgeting, Budgeting/forecasting, Cash Management, Customer Support, Forecasting, Metrics, Oracle, Relationship Management, Saas, Salesforce.com, Software As A Service, Cobit, Html, Odbc, Processor, Sarbanes Oxley, Sarbanes-oxley (sox), Sox, Testing, Accountant, Ap, Ar, Broker Dealer, Invoicing, Ms Access, Payments, Security, Cpa, Customer Relations, Databases, Javascript, Model View Controller, Model-view-controller, Mvc, Php, Python, Systems Integration, Visual Basic</div> </div> </div> </div>

CONSULTANT

CONSULTANT Profile Skilled professional with 15 years of experience in electrical and quality engineering for numerous engineering and quality control processes. Expertise in creating detailed test plans and test cases for optimal quality control. Solid background in various testing methodologies for both client-facing and non-client-facing procedures and products. Experience Customer Relations  Monitored customer technical related issues  Maximized operational efficiency by coaching staff on various customer service initiatives  Improved employee-customer relations by providing social skills and managerial training to staff. Analytical Skills Oversaw quality assurance initiatives to design and implement products and processes for ongoing projects. Ensured optimal productivity and quality assurance initiatives by performing routine maintenance on electrical equipment. Review statistics and determine areas requiring enhancement, which includes inspecting samples and formulating improvement policies to meet quality standards. Organization and Document Management Managed CAPA's and Risk assessment analysis, failure Mode and Effect analysis, and forensic investigation of manufacturing and product field failures.   Wrote procedures and established practices to develop templates and documentation to improve forensic investigation for manufacturing and product field failures.   Ensured proper documentation of phase deliverables in Products Design History and Technical Files. Work History Consultant 01/2009 to Current Company Name City , State Conducted product analysis to address products high failure rates, which led to more than 15% decrease in failure rate. Provided failure analysis, engineering support, forensic investigation, and statistical data analysis. Provided training to staff in leadership, strategic planning, and organizational management. Electrical Engineer 03/2007 to 11/2008 Company Name Provided Systems and Electrical Engineering Support for Government Programs Development. Supported vehicle hardware and integration, vehicle systems modeling and analysis, and systems requirements. Provided System Integration Design usining MIL-STD-1553 interface, EIA RS-422 interface design, USB and Ethernet interfaces. Performed Installation, Testing, and verification of Simulators' Audio Visual Systems. Developed Vehicle's Software Test Description (STD), Interface Design Description (IDD). Developed Interface Cable Systems for vehicles. Principal Electrical Engineer 04/2005 to 11/2006 Company Name Provided Engineering Support of Dialysis Instruments. Planned and led project functions. Provided project management, failure analysis, and forensic investigation of manufacturing and product field failures. Provided expert advise on the Quality Improvement Team (QIT) Performed products trend analysis, statistical data analysis calculations of raw data, DFMEAs, and design reviews. Managed CAPA's and Risk assessment Analysis. Ensured proper documentation of phase deliverables in Products Design History/Technical Files, Technical Summaries, Technical Manuals. Wrote Products Test Protocols and Procedures Conducted Environmental Tests for product reliability. Systems Engineer 08/2003 to 11/2004 Company Name Implemented test plans, validation protocols, verified code changes, identified and investigated bugs. Performed stress tests and assessed product functionality and usability. Electrical Engineer 10/2001 to 07/2003 Company Name City , State Designed power controls distribution and avionics wiring. Performed Analysis on Voltage Power System control. Designed and developed electrical test equipments. Installed and verifiedn Simulators' Audio Visual Systems. Systems Quality Engineer 10/2000 to 10/2001 Company Name City , State Wrote and implemented quality control procedures Maintained weapon engagement simulation systems. Provided Technical Support to manufacturing and Quality control for testing and calibration of laser equipments System Designed and developed electrical test fixtures for optical devices. Provided Logistical Support and Analysis, Reliability And Maintainability Analysis, Human Factors Analysis. Conducted product reliability testing using environmental test chambers. Made technical presentations to customers worldwide, which resulted in several government contracts with US supported Military Contracts with Egypt, Kuwait and Turkey. Applications Engineer 08/1999 to 09/2000 Company Name City , State Improved Character and Graphic LCD displays designs, engineering changes, and customer support, product testing and validation. Resolved customers' technical issues, which improved company's customer relations. Resolved customers complaints and concerns. Project Engineer 07/1995 to 07/1999 Company Name City , State Developed test programs, calibration test equipments Maintained Automated Test Equipments (ATE) Performed failure mode analysis, yield enhancement, statistical process Developed and executed test plans, validation protocols, test procedures to support manufacturing lines of medical instruments. Reliability Engineer 04/1990 to 07/1995 Company Name Prepared the Company's Quality and reliability Metrics of all products, safety and hazard analysis, failure mode and effect analysis (FMEA), reliability metrics, and system assurance analysis (SAA) Prepared product complaints information reports, medical device reports (MDR). Monitored products reliability, maintainability, and availability. Performed System criticality assessment (SCA) on several products Analyzed acceptance of incoming material and in-process material, product return information, and product investigations. Wrote test procedures and maintained the Quality Control database. Executed and troubleshot Reliability Test plans. Performed Reliability data analysis and reports distribution. Education and Training Bachelor of Science : Electrical Engineering Minor in Computer Science 1997 Northeastern University City , State , USA Electrical Engineering; Minor in Computer Organization and Management 2011 Capella University City , State , USA Organization and Management Affiliations Member, IEEE Computer Society Member, NEU Alumni Association Skills AutoCAD, OrCADD, C, C++,Customer Support, Data Acquisition, Data Analysis, Database, FDA, GMP, Government, Interface Design, Labview, MS Access, MS Excel, MS Power Point, Microsoft Project, Microsoft Visual Basic, Microsoft Windows, MS Word, NT, Organizational leadership, Problem solving, Product Development, Procedure Writing, Programming, Project management, Protocols, Quality Improvement, Quality Control, Risk Assessment, Strategic Planning, System Integration, Technical Support, Presentations

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME529462616" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_529462616_1_345824995" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="529462616FNAM1"> </span> <span> </span> <span class="field lName" id="529462616LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM529462623" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM529462623"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462623_1_345832756" style=" padding-top:0px; "> <div class="field singlecolumn" id="529462623FRFM1"> <p> Skilled professional with 15 years of experience in electrical and quality engineering for numerous engineering and quality control processes. Expertise in creating detailed test plans and test cases for optimal quality control. Solid background in various testing methodologies for both client-facing and non-client-facing procedures and products. </p> </div> </div> </div> <div class="section" id="SECTION_ACCM529462619" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM529462619"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462619_1_345825009" style=" padding-top:0px; "> <div class="field singlecolumn" id="529462619FRFM1"> <p> <strong> Customer Relations</strong> </p> <ul> <li>  Monitored customer technical related issues</li> <li>  Maximized operational efficiency by coaching staff on various customer service initiatives</li> <li>  Improved employee-customer relations by providing social skills and managerial training to staff.</li> </ul> <p> <strong> Analytical Skills</strong> </p> <ul> <li> Oversaw quality assurance initiatives to design and implement products and processes for ongoing projects.</li> <li> Ensured optimal productivity and quality assurance initiatives by performing routine maintenance on electrical equipment.</li> <li> Review statistics and determine areas requiring enhancement, which includes inspecting samples and formulating improvement policies to meet quality standards.</li> </ul> <p> <strong> Organization and Document Management</strong> </p> <ul> <li> Managed CAPA's and Risk assessment analysis, failure Mode and Effect analysis, and forensic investigation of manufacturing and product field failures.  </li> <li> Wrote procedures and established practices to develop templates and documentation to improve forensic investigation for manufacturing and product field failures.  </li> <li> Ensured proper documentation of phase deliverables in Products Design History and Technical Files.</li> </ul> <p> <br/> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR529462618" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR529462618"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462618_1_345824998" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD1"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="529462618COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="529462618JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="529462618JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES1" itemprop="description"> <ul> <li> Conducted product analysis to address products high failure rates, which led to more than 15% decrease in failure rate. </li> <li> Provided failure analysis, engineering support, forensic investigation, and statistical data analysis.</li> <li> Provided training to staff in leadership, strategic planning, and organizational management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_2_345825000" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT2"> Electrical Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD2"> 03/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT2"> 11/2008</span> </span> </span> <span class="paddedline"> <span class="companyname" id="529462618COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES2" itemprop="description"> <ul> <li> Provided Systems and Electrical Engineering Support for Government Programs Development.</li> <li> Supported vehicle hardware and integration, vehicle systems modeling and analysis, and systems requirements.</li> <li> Provided System Integration Design usining MIL-STD-1553 interface, EIA RS-422 interface design, USB and Ethernet interfaces.</li> <li> Performed Installation, Testing, and verification of Simulators' Audio Visual Systems.</li> <li> Developed Vehicle's Software Test Description (STD), Interface Design Description (IDD).</li> <li> Developed Interface Cable Systems for vehicles.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_3_345825001" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT3"> Principal Electrical Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD3"> 04/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT3"> 11/2006</span> </span> </span> <span class="paddedline"> <span class="companyname" id="529462618COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES3" itemprop="description"> <ul> <li> Provided Engineering Support of Dialysis Instruments.</li> <li> Planned and led project functions.</li> <li> Provided project management, failure analysis, and forensic investigation of manufacturing and product field failures.</li> <li> Provided expert advise on the Quality Improvement Team (QIT)</li> <li> Performed products trend analysis, statistical data analysis calculations of raw data, DFMEAs, and design reviews.</li> <li> Managed CAPA's and Risk assessment Analysis.</li> <li> Ensured proper documentation of phase deliverables in Products Design History/Technical Files, Technical Summaries, Technical Manuals.</li> <li> Wrote Products Test Protocols and Procedures </li> <li> Conducted Environmental Tests for product reliability.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_4_345825002" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT4"> Systems Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD4"> 08/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT4"> 11/2004</span> </span> </span> <span class="paddedline"> <span class="companyname" id="529462618COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES4" itemprop="description"> <ul> <li> Implemented test plans, validation protocols, verified code changes, identified and investigated bugs.</li> <li> Performed stress tests and assessed product functionality and usability.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_5_345825003" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT5"> Electrical Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD5"> 10/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT5"> 07/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="529462618COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="529462618JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="529462618JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES5" itemprop="description"> <ul> <li> Designed power controls distribution and avionics wiring.</li> <li> Performed Analysis on Voltage Power System control.</li> <li> Designed and developed electrical test equipments.</li> <li> Installed and verifiedn Simulators' Audio Visual Systems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_6_345825005" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT6"> Systems Quality Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD6"> 10/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT6"> 10/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="529462618COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="529462618JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="529462618JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES6" itemprop="description"> <ul> <li> Wrote and implemented quality control procedures </li> <li> Maintained weapon engagement simulation systems.</li> <li> Provided Technical Support to manufacturing and Quality control for testing and calibration of laser equipments System </li> <li> Designed and developed electrical test fixtures for optical devices.</li> <li> Provided Logistical Support and Analysis, Reliability And Maintainability Analysis, Human Factors Analysis.</li> <li> Conducted product reliability testing using environmental test chambers.</li> <li> Made technical presentations to customers worldwide, which resulted in several government contracts with US supported Military Contracts with Egypt, Kuwait and Turkey.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_7_345825006" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT7"> Applications Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD7"> 08/1999</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT7"> 09/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="529462618COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="529462618JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="529462618JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES7" itemprop="description"> <ul> <li> Improved Character and Graphic LCD displays designs, engineering changes, and customer support, product testing and validation.</li> <li> Resolved customers' technical issues, which improved company's customer relations.</li> <li> Resolved customers complaints and concerns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_8_345825007" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT8"> Project Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD8"> 07/1995</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT8"> 07/1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="529462618COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="529462618JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="529462618JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES8" itemprop="description"> <ul> <li> Developed test programs, calibration test equipments </li> <li> Maintained Automated Test Equipments (ATE) </li> <li> Performed failure mode analysis, yield enhancement, statistical process</li> <li> Developed and executed test plans, validation protocols, test procedures to support manufacturing lines of medical instruments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462618_9_345825008" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="529462618JTIT9"> Reliability Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="529462618JSTD9"> 04/1990</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="529462618EDDT9"> 07/1995</span> </span> </span> <span class="paddedline"> <span class="companyname" id="529462618COMP9" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="529462618JDES9" itemprop="description"> <ul> <li> Prepared the Company's Quality and reliability Metrics of all products, safety and hazard analysis, failure mode and effect analysis (FMEA), reliability metrics, and system assurance analysis (SAA) </li> <li> Prepared product complaints information reports, medical device reports (MDR).</li> <li> Monitored products reliability, maintainability, and availability.</li> <li> Performed System criticality assessment (SCA) on several products</li> <li> Analyzed acceptance of incoming material and in-process material, product return information, and product investigations.</li> <li> Wrote test procedures and maintained the Quality Control database.</li> <li> Executed and troubleshot Reliability Test plans.</li> <li> Performed Reliability data analysis and reports distribution.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC529462620" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC529462620"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462620_1_345825012" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="529462620DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="529462620STUY1"> Electrical Engineering Minor in Computer Science</span> <span class="datesWrapper"> <span class="jobdates" id="529462620GRYR1"> 1997</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="529462620SCHO1" itemprop="name"> Northeastern University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="529462620SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="529462620SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="529462620SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="529462620FRFM1"> Electrical Engineering; Minor in Computer</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_529462620_2_345825013" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="529462620DGRE2" itemprop="name"> </span> <span class="programline" id="529462620STUY2"> Organization and Management</span> <span class="datesWrapper"> <span class="jobdates" id="529462620GRYR2"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="529462620SCHO2" itemprop="name"> Capella University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="529462620SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="529462620SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="529462620SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="529462620FRFM2"> Organization and Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL529462624" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL529462624"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462624_1_345883713" style=" padding-top:0px; "> <div class="field singlecolumn" id="529462624FRFM1"> <div> Member, IEEE Computer Society</div> <div> Member, NEU Alumni Association</div> </div> </div> </div> <div class="section" id="SECTION_SKLL529462622" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL529462622"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_529462622_1_345825017" style=" padding-top:0px; "> <div class="field singlecolumn" id="529462622FRFM1"> <div> AutoCAD, OrCADD, C, C++,Customer Support, Data Acquisition, Data Analysis, Database, FDA, GMP, Government, Interface Design, Labview, MS Access, MS Excel, MS Power Point, Microsoft Project, Microsoft Visual Basic, Microsoft Windows, MS Word, NT, Organizational leadership, Problem solving, Product Development, Procedure Writing, Programming, Project management, Protocols, Quality Improvement, Quality Control, Risk Assessment, Strategic Planning, System Integration, Technical Support, Presentations</div> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 30-year career in the United States Marine Corps. Effective communicator who quickly masters new roles and technologies to achieve positive results. Highlights Strong verbal communication Extremely organized Strong Managerial Skills Attends to detail Effective writing skills Top Secret/SCI Security Clearance (Clearable). Effective team leader CPR certified Firearms safety training Trained in defensive tactics Intelligence gathering techniques Training in Emergency response Able to handle extreme situations Accomplishments Effective leader of a period spanning 30 years in the United States Marine Corps. Deployed numerous times to hardship countries to assist in relief efforts as well as combat operations. Completed both my Bachelors and Masters degree's since retirement Experience Consultant October 2013 to October 2014 Company Name － City , State Consultant for FSCX (Fort Sill Oklahoma). Part time). Assisting other doctrine writers in the efforts of revising all current doctrine, tactics, techniques and procedures manuals, to include ATP 3-09.13 (FM 3-09.13) The Battlefield Coordination Detachment (BCD) and ATP 3-09.43 Fire Support Techniques for The Battalion, utilizing the Army Doctrine 2015 format. Primary Doctrine Writer September 2012 to September 2013 Company Name － City , State Primary Doctrine Writer for Explosive Hazard Operations, Army Techniques Publication (ATP) 3-34.20/Marine Corps Reference Publication (MCRP) 3-17.2D. Keybridge Technologies. Acted as the primary author for Explosive Hazard Operations, doctrinal publication, ATP 3-34.20/MCRP 3-17.2D. Gathered, analyzed, and wrote all information required to re-write an outdated version of FM 3-34.210 (Explosive Hazard Operations). Possess extensive knowledge on Army and Marine Corps writing and doctrinal procedures. Military Analyst September 2011 to August 2012 Company Name － City , State Fort Leonard Wood, Mo. Performing Capability Gap Analysis, Limited Doctrine, Organization, Training, Materiel, Leader Development and Education, and Facilities (DOTMPLF) Assessments and related research in support of the Directorate of Counter Improvised Explosive Device (DCIED). Extremely knowledgeable on all databases that support the Defeat the Device Line of effort. Possesses extensive knowledge on all Robotics and Hand Held Detectors currently used by Marines and Soldiers for Dismounted Operations in Afghanistan. Familiar with all limitations and capabilities for each system. Material developer with vast knowledge on all systems pertaining to current operations involving the Defeat the Device Working Group Thoroughly knowledgeable with all agencies involved in procuring Material Solutions for the Soldiers and Marines in the current Theater of Operations. Thoroughly knowledgeable with the Joint Urgent Operational Needs Statements (JUONS) and all other databases that contain information to support the briefs for the DtD Line of Effort. Extremely familiar with all Aerial Intelligence Surveillance and reconnaissance systems used by US forces through personal experience in combat in Iraq. Familiar with all material solutions that pertain to Dismounted Operations, and how they are utilized during operations. Identifying Gaps the Warfighters in Afghanistan through personal combat experience. Authored/Co-Authored several Concept of Operations (CONOPS) and Techniques, Tactics and Procedures (TTP) for various gear tested for Afghanistan. Provides extensive research on all material solutions to assist the Warfighter. Extensive Air and Ground integration experience on the battlefield. Possess an extreme amount of knowledge involving the entire Combat Arms Environment through personal experiences as a Marine Sergeant Major. Currently hold a Secret Clearance. Associate March 2009 to August 2011 Company Name － City , State Fort Leonard Wood, Mo. Performing Capability Gap Analysis, Limited Doctrine, Organization, Training, Materiel, Leader Development and Education, and Facilities (DOTMPLF) Assessments and related research in support of the Directorate of Counter Improvised Explosive Device (DCIED). Material developer with vast knowledge on all systems pertaining to current operations involving the Defeat the Device Working Group Extremely familiar with all Aerial Intelligence Surveillance and reconnaissance systems used by US forces. Identifying Gaps the Warfighters in Iraq and Afghanistan through personal experience. Authored/Co-Authored several Concept of Operations (CONOPS) and Techniques, Tactics and Procedures (TTP) for various gear tested for Afghanistan. Provides extensive research on all material solutions to assist the Warfighter. Associate March 2008 to March 2009 Company Name － City , State Booz Allen Hamilton, Training& Doctrine Developer for Maneuver Support Center of Excellence (MSCoE) Directorate of Training (MDoT), Fort Leonard wood, MO. Member of a four person team that produced a much needed Sensitive Site Exploitation Field Manual Subject Matter Expert on Site Exploitation Identified and researched sensitive exploitation concepts, supporting the development of identifying units and agencies involved in the Site Exploitation Doctrine for MSCoE. Lead Instructor September 2007 to March 2008 Company Name － City , State Instructor for Combat and Advanced Search at Combined Explosives Hazard Center, Fort Leonard Wood, MO. Member of an Eight Man Search Instructor Team. Instructed several areas of search as it applies to operations in both Iraq and Enduring Freedom. Provided Instruction on Search Techniques to both Army and Marine units prior to deployments. Instructed on following areas: Occupied and Unoccupied Buildings, Area, Route, Person, Vehicle and Check Points. Senior Enlisted Leader October 2005 to June 2006 Company Name － City , State responsible for the mentoring of over 6,000 Marines and Sailors preparing for combat deployments to Iraq and Afghanistan. Monitored the training of 6 Rotary Wing Squadrons, to ensure tactics were current with both combat theaters of operation. Command Sergeant Major May 2003 to October 2005 Company Name － City , State 15th Marine Expeditionary Unit (Special Operations Capable) MEU (SOC) , First Marine Expeditionary Unit, Camp Pendleton, CA. Acted as the Senior Enlisted Leader, responsible for the mentoring of over 2,800 Marines and Sailors for combat operations in Iraq. Developed Tactics Techniques and Procedures to support current engagements in both theaters for Counter Improvised Explosive Device awareness. Aggressively trained and Instructed Marines and Sailors on all weapons systems organic to the MEU (SOC). Acted as the Liaison between the Amphibious Ready Group (ARG) and the MEU (SOC) throughout 2 combat deployments. Oversight of combat operations and relief efforts for Iraqi people in Anbar Province; included IED attacks, deploying dismounted patrols in support of operations and oversight of humanitarian relief. He was directly involved in the planning and execution phases for combat operations involving over three thousand Marines and Sailors. Served two tours in Iraq. Personally directed on site relief operations in response for the Tsunami in Sumatra, Indonesia. Provided around the clock support to relief effort and coordinated with US, Sumatran, Australian government agencies, as well as Non-Governmental organizations on scene. Subject matter expert, instructor/writer, firearms instructor, small and large group leader for planning and implementing protective services operations required to maintain military protective services; completed Antiterrorism Evasive Driving Course, given by Gryphon Security Group. Utilized operational expertise and knowledge of educational and training principles, and techniques to present instruction in: Dismounted Patrols, concepts, organization, and employment of tactics, units and weapons employment, critical operational techniques and specialized physical and technical skills required of protective services detail members. Utilized military weapons expertise and skill to conduct weapons training. Acted as the Range Safety Officer while Embarked aboard U.S Navy vessel. Possess extensive knowledge on the doctrinal writing process for both the Army and the Marine Corps. Performed duties as an integral member with CEHC for over four years, focusing on Defeat the Device (DtD) LOE, capability gap analysis, and supporting CIED efforts. Has assessed or analyzed over 40 capability gaps as well as numerous Doctrine, Organization, Training, Materiel, Leadership, Personnel, and Facilities (DOTMLPF) assessments over four years. Was an integral member of the Search Instructor team at CEHC, instructing both Marines and Soldiers preparing to deploy to Theater for combat operations. Developed and refined the process for gathering and tracking critical material system requirements and related information as well as the related processes to conduct capability gap analysis that is clearly articulated to the Army CIED leadership. This effort is by managing the consolidation of all Joint Urgent Operational Needs Statements (JUONS) for the CEHC. Served on 5 MEU (SOC) deployments and several overseas tours throughout my 30 year career. Assisted in the planning and execution of military operations, from platoon through Marine Expeditionary Force (MEF) levels, with safety continually in mind. Performed numerous risk assessments for the safety and welfare of Marines/Sailors and their facilities during peacetime and combat operations. Has developed an extensive network of contacts throughout the United States Army as well as the United States Marine Corps to assist in the Defeat the Device Working Group. Education Master of Arts : Business Organizational Security Management , December 19 2014 GPA: GPA: 3.82 Business Organizational Security Management GPA: 3.82 Military Mobile Protection Course, Gryphon Security Group (60 Hours) 2005 High Risk Personnel Course, Quantico, VA. (60 Hours) 1993 First Sergeants Course, El Toro, CA. (40 Hours) 1993 Advanced Staff Non Commissioned Officers Course (Distinguished Graduate) El Toro, CA (240 Hours) 1992 Marine Air Ground Task Force Intelligence Course (Distinguished Graduate) Navy and Marine Corps Intelligence Training Center, VA (320 Hours) 1991 Imagery Interpretation Course (Distinguished Graduate) Goodfellow Air Force Base, TX, (892 Hours) : 2005 Naval Gunfire School － City , State 60 Hours) Masters Degree Webster University BS : General Studies Psychology Columbia College GPA: GPA: 3.10 General Studies Psychology GPA: 3.10 Skills Marine Corps/ Air Force, Army, ATP 3, ATP, C, CA, Concept, Consultant, databases, Driving, government, instruction, Instructor, instructing, Interpretation, Leadership, Machinist, managing, mentoring, weapons, Navy, network, developer, Organizational, Personnel, processes, Publication, research, Robotics, Safety, Writer

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME528992805" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_528992805_1_345525150" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="528992805FNAM1"> </span> <span> </span> <span class="field" id="528992805LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM528992807" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM528992807"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528992807_1_345526833" style=" padding-top:0px; "> <div class="field singlecolumn" id="528992807FRFM1"> <p align="LEFT"> Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 30-year career in the United States Marine Corps. Effective communicator who quickly masters new roles and technologies to achieve positive results.</p> </div> </div> </div> <div class="section" id="SECTION_HILT528992808" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT528992808"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528992808_1_345529708" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="528992808SKC11"> <ul> <li> Strong verbal communication</li> <li> Extremely organized</li> <li> Strong Managerial Skills</li> <li> Attends to detail</li> <li> Effective writing skills</li> <li> Top Secret/SCI Security Clearance (Clearable).</li> <li> Effective team leader</li> <li> CPR certified</li> <li> Firearms safety training</li> <li> Trained in defensive tactics</li> <li> Intelligence gathering techniques</li> </ul> </td> <td class="field twocol_2 charspace" id="528992808SKC21"> <ul> <li> Training in Emergency response </li> <li> Able to handle extreme situations</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM528993324" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM528993324"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528993324_1_345531832" style=" padding-top:0px; "> <div class="field singlecolumn" id="528993324FRFM1"> <p align="LEFT"> Effective leader of a period spanning 30 years in the United States Marine Corps. Deployed numerous times to hardship countries to assist in relief efforts as well as combat operations. Completed both my Bachelors and Masters degree's since retirement</p> </div> </div> </div> <div class="section" id="SECTION_EXPR528992809" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR528992809"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528992809_1_345525152" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD1"> October 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT1"> October 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES1" itemprop="description"> <ul> <li> Consultant for FSCX (Fort Sill Oklahoma).</li> <li> Part time).</li> <li> Assisting other doctrine writers in the efforts of revising all current doctrine, tactics, techniques and procedures manuals, to include ATP 3-09.13 (FM 3-09.13) The Battlefield Coordination Detachment (BCD) and ATP 3-09.43 Fire Support Techniques for The Battalion, utilizing the Army Doctrine 2015 format.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_2_345525153" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT2"> Primary Doctrine Writer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD2"> September 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT2"> September 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES2" itemprop="description"> <ul> <li> Primary Doctrine Writer for Explosive Hazard Operations, Army Techniques Publication (ATP) 3-34.20/Marine Corps Reference Publication (MCRP) 3-17.2D.</li> <li> Keybridge Technologies.</li> <li> Acted as the primary author for Explosive Hazard Operations, doctrinal publication, ATP 3-34.20/MCRP 3-17.2D.</li> <li> Gathered, analyzed, and wrote all information required to re-write an outdated version of FM 3-34.210 (Explosive Hazard Operations).</li> <li> Possess extensive knowledge on Army and Marine Corps writing and doctrinal procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_3_345525154" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT3"> Military Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD3"> September 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT3"> August 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES3" itemprop="description"> <ul> <li> Fort Leonard Wood, Mo.</li> <li> Performing Capability Gap Analysis, Limited Doctrine, Organization, Training, Materiel, Leader Development and Education, and Facilities (DOTMPLF) Assessments and related research in support of the Directorate of Counter Improvised Explosive Device (DCIED).</li> <li> Extremely knowledgeable on all databases that support the Defeat the Device Line of effort.</li> <li> Possesses extensive knowledge on all Robotics and Hand Held Detectors currently used by Marines and Soldiers for Dismounted Operations in Afghanistan.</li> <li> Familiar with all limitations and capabilities for each system.</li> <li> Material developer with vast knowledge on all systems pertaining to current operations involving the Defeat the Device Working Group Thoroughly knowledgeable with all agencies involved in procuring Material Solutions for the Soldiers and Marines in the current Theater of Operations.</li> <li> Thoroughly knowledgeable with the Joint Urgent Operational Needs Statements (JUONS) and all other databases that contain information to support the briefs for the DtD Line of Effort.</li> <li> Extremely familiar with all Aerial Intelligence Surveillance and reconnaissance systems used by US forces through personal experience in combat in Iraq.</li> <li> Familiar with all material solutions that pertain to Dismounted Operations, and how they are utilized during operations.</li> <li> Identifying Gaps the Warfighters in Afghanistan through personal combat experience.</li> <li> Authored/Co-Authored several Concept of Operations (CONOPS) and Techniques, Tactics and Procedures (TTP) for various gear tested for Afghanistan.</li> <li> Provides extensive research on all material solutions to assist the Warfighter.</li> <li> Extensive Air and Ground integration experience on the battlefield.</li> <li> Possess an extreme amount of knowledge involving the entire Combat Arms Environment through personal experiences as a Marine Sergeant Major.</li> <li> Currently hold a Secret Clearance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_4_345525155" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT4"> Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD4"> March 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT4"> August 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES4" itemprop="description"> <ul> <li> Fort Leonard Wood, Mo.</li> <li> Performing Capability Gap Analysis, Limited Doctrine, Organization, Training, Materiel, Leader Development and Education, and Facilities (DOTMPLF) Assessments and related research in support of the Directorate of Counter Improvised Explosive Device (DCIED).</li> <li> Material developer with vast knowledge on all systems pertaining to current operations involving the Defeat the Device Working Group Extremely familiar with all Aerial Intelligence Surveillance and reconnaissance systems used by US forces.</li> <li> Identifying Gaps the Warfighters in Iraq and Afghanistan through personal experience.</li> <li> Authored/Co-Authored several Concept of Operations (CONOPS) and Techniques, Tactics and Procedures (TTP) for various gear tested for Afghanistan.</li> <li> Provides extensive research on all material solutions to assist the Warfighter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_5_345525156" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT5"> Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD5"> March 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT5"> March 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES5" itemprop="description"> <ul> <li> Booz Allen Hamilton, Training&amp; Doctrine Developer for Maneuver Support Center of Excellence (MSCoE) Directorate of Training (MDoT), Fort Leonard wood, MO.</li> <li> Member of a four person team that produced a much needed Sensitive Site Exploitation Field Manual Subject Matter Expert on Site Exploitation Identified and researched sensitive exploitation concepts, supporting the development of identifying units and agencies involved in the Site Exploitation Doctrine for MSCoE.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_6_345525157" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT6"> Lead Instructor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD6"> September 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT6"> March 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES6" itemprop="description"> <ul> <li> Instructor for Combat and Advanced Search at Combined Explosives Hazard Center, Fort Leonard Wood, MO.</li> <li> Member of an Eight Man Search Instructor Team.</li> <li> Instructed several areas of search as it applies to operations in both Iraq and Enduring Freedom.</li> <li> Provided Instruction on Search Techniques to both Army and Marine units prior to deployments.</li> <li> Instructed on following areas: Occupied and Unoccupied Buildings, Area, Route, Person, Vehicle and Check Points.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_7_345525159" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT7"> Senior Enlisted Leader</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD7"> October 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT7"> June 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES7" itemprop="description"> <ul> <li> responsible for the mentoring of over 6,000 Marines and Sailors preparing for combat deployments to Iraq and Afghanistan.</li> <li> Monitored the training of 6 Rotary Wing Squadrons, to ensure tactics were current with both combat theaters of operation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992809_8_345525160" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="528992809JTIT8"> Command Sergeant Major</span> <br/> <span> <span class="jobdates" format="%B %Y" id="528992809JSTD8"> May 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="528992809EDDT8"> October 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="528992809COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="528992809JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992809JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="528992809JDES8" itemprop="description"> <ul> <li> 15th Marine Expeditionary Unit (Special Operations Capable) MEU (SOC) , First Marine Expeditionary Unit, Camp Pendleton, CA.</li> <li> Acted as the Senior Enlisted Leader, responsible for the mentoring of over 2,800 Marines and Sailors for combat operations in Iraq.</li> <li> Developed Tactics Techniques and Procedures to support current engagements in both theaters for Counter Improvised Explosive Device awareness.</li> <li> Aggressively trained and Instructed Marines and Sailors on all weapons systems organic to the MEU (SOC).</li> <li> Acted as the Liaison between the Amphibious Ready Group (ARG) and the MEU (SOC) throughout 2 combat deployments.</li> <li> Oversight of combat operations and relief efforts for Iraqi people in Anbar Province; included IED attacks, deploying dismounted patrols in support of operations and oversight of humanitarian relief.</li> <li> He was directly involved in the planning and execution phases for combat operations involving over three thousand Marines and Sailors.</li> <li> Served two tours in Iraq.</li> <li> Personally directed on site relief operations in response for the Tsunami in Sumatra, Indonesia.</li> <li> Provided around the clock support to relief effort and coordinated with US, Sumatran, Australian government agencies, as well as Non-Governmental organizations on scene.</li> <li> Subject matter expert, instructor/writer, firearms instructor, small and large group leader for planning and implementing protective services operations required to maintain military protective services; completed Antiterrorism Evasive Driving Course, given by Gryphon Security Group.</li> <li> Utilized operational expertise and knowledge of educational and training principles, and techniques to present instruction in: Dismounted Patrols, concepts, organization, and employment of tactics, units and weapons employment, critical operational techniques and specialized physical and technical skills required of protective services detail members.</li> <li> Utilized military weapons expertise and skill to conduct weapons training.</li> <li> Acted as the Range Safety Officer while Embarked aboard U.S Navy vessel.</li> <li> Possess extensive knowledge on the doctrinal writing process for both the Army and the Marine Corps.</li> <li> Performed duties as an integral member with CEHC for over four years, focusing on Defeat the Device (DtD) LOE, capability gap analysis, and supporting CIED efforts.</li> <li> Has assessed or analyzed over 40 capability gaps as well as numerous Doctrine, Organization, Training, Materiel, Leadership, Personnel, and Facilities (DOTMLPF) assessments over four years.</li> <li> Was an integral member of the Search Instructor team at CEHC, instructing both Marines and Soldiers preparing to deploy to Theater for combat operations.</li> <li> Developed and refined the process for gathering and tracking critical material system requirements and related information as well as the related processes to conduct capability gap analysis that is clearly articulated to the Army CIED leadership.</li> <li> This effort is by managing the consolidation of all Joint Urgent Operational Needs Statements (JUONS) for the CEHC.</li> <li> Served on 5 MEU (SOC) deployments and several overseas tours throughout my 30 year career.</li> <li> Assisted in the planning and execution of military operations, from platoon through Marine Expeditionary Force (MEF) levels, with safety continually in mind.</li> <li> Performed numerous risk assessments for the safety and welfare of Marines/Sailors and their facilities during peacetime and combat operations.</li> <li> Has developed an extensive network of contacts throughout the United States Army as well as the United States Marine Corps to assist in the Defeat the Device Working Group.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC528992810" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC528992810"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528992810_1_345525163" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528992810DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="528992810STUY1"> Business Organizational Security Management</span> <span> , </span> <span class="jobdates" id="528992810GRYR1"> December 19 2014</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="528992810GRPA1"> GPA: 3.82</span> </span> <span class="paddedline"> <span class="field" id="528992810FRFM1"> Business Organizational Security Management GPA: 3.82</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992810_2_345525165" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528992810DGRE2" itemprop="name"> Military Mobile Protection Course, Gryphon Security Group (60 Hours) 2005 High Risk Personnel Course, Quantico, VA. (60 Hours) 1993 First Sergeants Course, El Toro, CA. (40 Hours) 1993 Advanced Staff Non Commissioned Officers Course (Distinguished Graduate) El Toro, CA (240 Hours) 1992 Marine Air Ground Task Force Intelligence Course (Distinguished Graduate) Navy and Marine Corps Intelligence Training Center, VA (320 Hours) 1991 Imagery Interpretation Course (Distinguished Graduate) Goodfellow Air Force Base, TX, (892 Hours) </span> <span> : </span> <span class="programline" dependency="STUY" id="528992810STUY2"> </span> <span class="jobdates" id="528992810GRYR2"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="528992810SCHO2" itemprop="name"> Naval Gunfire School</span> <span> － </span> <span class="joblocation jobcity" id="528992810SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="528992810SSTA2"> State</span> <span class="joblocation jobstate" id="528992810SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="528992810FRFM2"> <p align="LEFT"> 60 Hours)</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992810_3_345525162" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528992810DGRE3" itemprop="name"> Masters Degree</span> <span class="programline" dependency="STUY" id="528992810STUY3"> </span> <span class="jobdates" id="528992810GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="528992810SCHO3" itemprop="name"> Webster University</span> <span class="joblocation jobcity" id="528992810SCIT3"> </span> <span class="joblocation jobstate" id="528992810SSTA3"> </span> <span class="joblocation jobstate" id="528992810SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="528992810FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528992810_4_345525164" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528992810DGRE4" itemprop="name"> BS</span> <span> : </span> <span class="programline" dependency="STUY" id="528992810STUY4"> General Studies Psychology</span> <span class="jobdates" id="528992810GRYR4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="528992810SCHO4" itemprop="name"> Columbia College</span> <span class="joblocation jobcity" id="528992810SCIT4"> </span> <span class="joblocation jobstate" id="528992810SSTA4"> </span> <span class="joblocation jobstate" id="528992810SCNT4"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="528992810GRPA4"> GPA: 3.10</span> </span> <span class="paddedline"> <span class="field" id="528992810FRFM4"> General Studies Psychology GPA: 3.10</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL528992813" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL528992813"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528992813_1_345525168" style=" padding-top:0px; "> <div class="field singlecolumn" id="528992813FRFM1"> <p align="LEFT"> Marine Corps/ Air Force, Army, ATP 3, ATP, C, CA, Concept, Consultant, databases, Driving, government, instruction, Instructor, instructing, Interpretation, Leadership, Machinist, managing, mentoring, weapons, Navy, network, developer, Organizational, Personnel, processes, Publication, research, Robotics, Safety, Writer</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Skills Multiple Facility Management and Oversight ASC Administrator Mentoring, Training and Development Revenue Cycle Management Vendor Negotiations Budget Creation and Analysis Diverse Market and Industry Knowledge Process improvement, QAPI Program Support Accreditation Preparation Payer Contracting Negotiations Core Accomplishments Created employee education module for "Customer Service in the ASC Environment" 30 Minute Power Point Presentation for all ASC employee to understand the complexities of the "Customers" that are involved in the running of an ASC. Well received by the staff and recommended to be adopted enterprise wide. Board of Managers noted a distinct change in employee's demeanor after training module. Mentored multiple new and prospective Administrators Trained prospective Administrator's in different aspects of ASC Operations. Referred to various organizations and reference materials. Created Revenue Cycle in ASC program to increase collections Identified the key "Roles" required in a successful revenue cycle strategy Trained all staff members in proper practices in the Business Office Created Metrics and Goals for staff members to achieve Successfully collected 100% of goal, sixteen consecutive quarters. Professional Experience Consultant , 01/1998 to Current Company Name － City , State Owner of healthcare practice management, consulting and recruiting business. Helped clients establish new practices. Set up billing systems, charting systems, Human Resource manuals and OSHA manuals. Set up mini OR, for IVF egg retrievals to be performed. Provided management to physician offices, provided consultation services to practices regarding, accounts receivable analysis, accounts payable, physician billing, coding, scheduling, billing software, recruitment, computer hardware, and other important aspects to running medical practice. Director of Surgical Services / ASC Administrator , 06/2009 to 11/2012 Company Name － City , State Marketed facility to prospective surgeons, increasing case volumes 40%. Reduced expenses including salaries, wages and benefits by 25%. Worked to increase staff morale by interacting with and participating in all departments. Participated in investor relations by contacting all on a regular basis. Created new customer service initiative to be utilized in all departments. Mentored Materials Manager in areas of business as he prepared for his BA in Business. Set up new accounting system from scratch after transition from Management Company. Prepared all financial reports for the center. Participated in all Board meetings, developed agendas and reports for Board Review and approval. Worked with new Information Technology Support person to implement new IT policies and procedures after separation from Management Company. Negotiated agreements with vendors for capital equipment expenditures and supplies. Maintained great relationships with Vendor's in the field as well as in the credit department. Mentored other ASC Administrators. Negotiated on behalf of the Surgery Center one-time letters of agreement in order to perform surgeries on patients that center was not yet contracted with. Imaging Center Administrator , 08/2006 to 03/2008 Company Name － City , State Negotiated contracts with health plans, subcontracted providers, and Independent Physician Associations (IPA's) to help increase revenues. Accounting duties including preparing financial statements on a monthly basis reducing costs of CPA. Implemented new programs to provide incentives to staff based on scan volumes, which resulted in a 25% increase in scans.. Profit & Loss responsibility; reduced expenses by 25% year over year by renegotiating vendor agreements Helped physician partner's buy-out general partner by providing insight from previous mergers & acquisitions experience Received ACR accreditation in MRI, CT and Ultrasound departments. Regional Director , 01/2006 to 08/2006 Company Name － City , State Managed seven exceptionally busy Ophthalmology, Optometry and Optical clinics, staff, employed physicians, technicians and office staff. Negotiated contracts with subcontracted providers, Independent Physician Associations and health plans. Increasing revenues and reduce expenses. Developed new aspects of practice in the self-pay and cosmetic areas, which increased profits to the practice. Developed policies and procedures to be utilized throughout all seven clinics Established new customer service guidelines for use in the front and back office, reducing the number of patient and referring provider complaints and issues. Interim Administrator, OR Manager, and Materials manager/ Business Office Manager , 07/2000 to 10/2004 Company Name － City , State Interim Administrator for two, six month engagements, managing entire ambulatory surgery center, staff and worked with corporate in managing P&L and Balance sheet matters. Acted as Operating Room manager and Materials Manager for six months, during search for new Nurse Manager, made sure that all resources were allocated for each operating room during surgeries based on schedules. Managed clinical operations, staff, operating rooms, schedules and all supply ordering. Converted company from a Limited Partnership with HealthSouth to a Limited Liability Corporation, completely owned by physicians.Including, benefit transition, accounts receivable, accounts payable, etc., without increasing expense to members. JCAHO accreditation with zero issues. Education General Education Connecticut College － City , State 3.2 GPA Bachelor of Arts : Business Administration Charter Oak State College 3.4 GPA Master of Arts : Healthcare Administration Western Connecticut State University 3.2 GPA Affiliations ASC Association, CASA, NAPW, MGMA and RBMA Awarded National Association of Professional Women's VIP Woman of the Year in Healthcare 2013.   Interests Certified Open Water Scuba Diver Additional Information US Navy- Ombudsman for USS Dace SSN607 (Official Navy Appointment), Nominated by Atlantic Fleet Admiral to be Ombudsman for Atlantic Submarine Fleet. Navy League- Assisted Navy families when in financial difficulties to obtain financial assistance from multiple available agencies. Consultant, Thrift Shop Manager American Red Cross- Trained to be a first responder.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME505365996" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_505365996_1_329948694" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="505365996FNAM1"> </span> <span> </span> <span class="field" id="505365996LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM505365998" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM505365998"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505365998_1_329949089" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="505365998FRFM1"> <p align="LEFT"> Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL505366005" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL505366005"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505366005_1_329948712" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="505366005FRFM1"> <ul> <li> Multiple Facility Management and Oversight</li> <li> ASC Administrator Mentoring, Training and Development</li> <li> Revenue Cycle Management</li> <li> Vendor Negotiations</li> <li> Budget Creation and Analysis</li> <li> Diverse Market and Industry Knowledge</li> <li> Process improvement, QAPI Program Support</li> <li> Accreditation Preparation </li> <li> Payer Contracting Negotiations</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_ACCM505366000" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM505366000"> Core Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_505366000_1_329962920" style=" padding-top:0px; "> <div class="field singlecolumn" id="505366000FRFM1"> <p align="LEFT"> Created employee education module for "Customer Service in the ASC Environment"</p> <ul> <li> 30 Minute Power Point Presentation for all ASC employee to understand the complexities of the "Customers" that are involved in the running of an ASC.</li> <li> Well received by the staff and recommended to be adopted enterprise wide.</li> <li> Board of Managers noted a distinct change in employee's demeanor after training module.</li> </ul> <br/> <p align="LEFT"> Mentored multiple new and prospective Administrators</p> <ul> <li> Trained prospective Administrator's in different aspects of ASC Operations.</li> <li> Referred to various organizations and reference materials.</li> </ul> <br/> <p align="LEFT"> Created Revenue Cycle in ASC program to increase collections</p> <ul> <li> Identified the key "Roles" required in a successful revenue cycle strategy</li> <li> Trained all staff members in proper practices in the Business Office</li> <li> Created Metrics and Goals for staff members to achieve</li> <li> Successfully collected 100% of goal, sixteen consecutive quarters.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR505366001" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR505366001"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505366001_1_329948706" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="505366001JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="505366001JSTD1"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="505366001EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="505366001COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="505366001JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="505366001JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="505366001JDES1" itemprop="description"> <ul> <li> Owner of healthcare practice management, consulting and recruiting business.</li> <li> Helped clients establish new practices.</li> <li> Set up billing systems, charting systems, Human Resource manuals and OSHA manuals.</li> <li> Set up mini OR, for IVF egg retrievals to be performed.</li> <li> Provided management to physician offices, provided consultation services to practices regarding, accounts receivable analysis, accounts payable, physician billing, coding, scheduling, billing software, recruitment, computer hardware, and other important aspects to running medical practice.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505366001_2_329948697" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="505366001JTIT2"> Director of Surgical Services / ASC Administrator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="505366001JSTD2"> 06/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="505366001EDDT2"> 11/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="505366001COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="505366001JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="505366001JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="505366001JDES2" itemprop="description"> <ul> <li> Marketed facility to prospective surgeons, increasing case volumes 40%.</li> <li> Reduced expenses including salaries, wages and benefits by 25%.</li> <li> Worked to increase staff morale by interacting with and participating in all departments.</li> <li> Participated in investor relations by contacting all on a regular basis.</li> <li> Created new customer service initiative to be utilized in all departments.</li> <li> Mentored Materials Manager in areas of business as he prepared for his BA in Business.</li> <li> Set up new accounting system from scratch after transition from Management Company.</li> <li> Prepared all financial reports for the center.</li> <li> Participated in all Board meetings, developed agendas and reports for Board Review and approval.</li> <li> Worked with new Information Technology Support person to implement new IT policies and procedures after separation from Management Company.</li> <li> Negotiated agreements with vendors for capital equipment expenditures and supplies.</li> <li> Maintained great relationships with Vendor's in the field as well as in the credit department.</li> <li> Mentored other ASC Administrators.</li> <li> Negotiated on behalf of the Surgery Center one-time letters of agreement in order to perform surgeries on patients that center was not yet contracted with.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505366001_3_329948699" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="505366001JTIT3"> Imaging Center Administrator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="505366001JSTD3"> 08/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="505366001EDDT3"> 03/2008</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="505366001COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="505366001JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="505366001JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="505366001JDES3" itemprop="description"> <ul> <li> Negotiated contracts with health plans, subcontracted providers, and Independent Physician Associations (IPA's) to help increase revenues.</li> <li> Accounting duties including preparing financial statements on a monthly basis reducing costs of CPA.</li> <li> Implemented new programs to provide incentives to staff based on scan volumes, which resulted in a 25% increase in scans..</li> <li> Profit &amp; Loss responsibility; reduced expenses by 25% year over year by renegotiating vendor agreements </li> <li> Helped physician partner's buy-out general partner by providing insight from previous mergers &amp; acquisitions experience</li> <li> Received ACR accreditation in MRI, CT and Ultrasound departments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505366001_4_329948700" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="505366001JTIT4"> Regional Director</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="505366001JSTD4"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="505366001EDDT4"> 08/2006</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="505366001COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="505366001JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="505366001JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="505366001JDES4" itemprop="description"> <ul> <li> Managed seven exceptionally busy Ophthalmology, Optometry and Optical clinics, staff, employed physicians, technicians and office staff.</li> <li> Negotiated contracts with subcontracted providers, Independent Physician Associations and health plans. Increasing revenues and reduce expenses.</li> <li> Developed new aspects of practice in the self-pay and cosmetic areas, which increased profits to the practice.</li> <li> Developed policies and procedures to be utilized throughout all seven clinics</li> <li> Established new customer service guidelines for use in the front and back office, reducing the number of patient and referring provider complaints and issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505366001_5_329948701" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="505366001JTIT5"> Interim Administrator, OR Manager, and Materials manager/ Business Office Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="505366001JSTD5"> 07/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="505366001EDDT5"> 10/2004</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="505366001COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="505366001JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="505366001JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="505366001JDES5" itemprop="description"> <ul> <li> Interim Administrator for two, six month engagements, managing entire ambulatory surgery center, staff and worked with corporate in managing P&amp;L and Balance sheet matters.</li> <li> Acted as Operating Room manager and Materials Manager for six months, during search for new Nurse Manager, made sure that all resources were allocated for each operating room during surgeries based on schedules.</li> <li> Managed clinical operations, staff, operating rooms, schedules and all supply ordering.</li> <li> Converted company from a Limited Partnership with HealthSouth to a Limited Liability Corporation, completely owned by physicians.Including, benefit transition, accounts receivable, accounts payable, etc., without increasing expense to members. </li> <li> JCAHO accreditation with zero issues.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC505404752" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC505404752"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505404752_1_329975308" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="505404752DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="505404752STUY1"> General Education</span> <span class="jobdates" id="505404752GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="505404752SCHO1" itemprop="name"> Connecticut College</span> <span> － </span> <span class="joblocation jobcity" id="505404752SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="505404752SSTA1"> State</span> <span class="joblocation jobstate" id="505404752SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="505404752FRFM1"> <p align="LEFT"> 3.2 GPA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505404752_2_329975766" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="505404752DGRE2" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="505404752STUY2"> Business Administration</span> <span class="jobdates" id="505404752GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="505404752SCHO2" itemprop="name"> Charter Oak State College</span> <span class="joblocation jobcity" id="505404752SCIT2"> </span> <span class="joblocation jobstate" id="505404752SSTA2"> </span> <span class="joblocation jobstate" id="505404752SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="505404752FRFM2"> <p align="LEFT"> 3.4 GPA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_505404752_3_329976073" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="505404752DGRE3" itemprop="name"> Master of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="505404752STUY3"> Healthcare Administration</span> <span class="jobdates" id="505404752GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="505404752SCHO3" itemprop="name"> Western Connecticut State University</span> <span class="joblocation jobcity" id="505404752SCIT3"> </span> <span class="joblocation jobstate" id="505404752SSTA3"> </span> <span class="joblocation jobstate" id="505404752SCNT3"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="505404752FRFM3"> <p align="LEFT"> 3.2 GPA</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL505366003" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL505366003"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505366003_1_329948710" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="505366003FRFM1"> <p align="LEFT"> ASC Association, CASA, NAPW, MGMA and RBMA</p> <p align="LEFT"> <b> Awarded National Association of Professional Women's VIP Woman of the Year in Healthcare 2013.</b>  </p> </div> </div> </div> <div class="section" id="SECTION_INTR505366004" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR505366004"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505366004_1_329948711" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="505366004FRFM1"> <p align="LEFT"> Certified Open Water Scuba Diver</p> <br/> <br/> </div> </div> </div> <div class="section" id="SECTION_ADDI505366006" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI505366006"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_505366006_1_329948714" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="505366006FRFM1"> <p align="LEFT"> US Navy- Ombudsman for USS Dace SSN607 (Official Navy Appointment), Nominated by Atlantic Fleet Admiral to be Ombudsman for Atlantic Submarine Fleet.</p> <br/> <p align="LEFT"> Navy League- Assisted Navy families when in financial difficulties to obtain financial assistance from multiple available agencies.</p> <p align="LEFT"> Consultant, Thrift Shop Manager</p> <br/> <p align="LEFT"> American Red Cross- Trained to be a first responder.</p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview A highly motivated techno-functional and business savvy professional desire to obtain a position as IT Manager/ IT Head with strong ISO 27001 2005 Information Security knowledge & Network Administration, which will best utilize my managerial experience while allowing challenges and growth. I am looking for new position that will enhance my skill and give me an ample opportunity for growth. Over 10 years' rich experience and demonstrated expertise in a wide gamut of functions spanning Infrastructure Management, IT Security, Technical Support and System Administration with major Telecom organizations Presently associate with Jaiprakash Associates Limited (Jaypee Group), as Consultant central Data centre Implemented ISO 27001:2005 standards and compliance A keen planner with abilities in managing IT & information security networking operations with focus on profitability and achieving company's mission & strategic direction. Adept in planning, design, installation and configuration of IT networks, maintenance and troubleshooting, network user management on multiple platforms, governed by communication protocols. Comprehensive understanding of networking concepts pertaining to LAN, WAN, security, IT communication, WAN protocols, Networking devices administration and maintenance in multi-platform environments. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Core Competencies IT Infrastructure Development Architect and deploy new IT solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success. Maintenance of network security appliances, Load balancers, Enterprise Servers and , Operating Systems, Clusters, File Systems, Databases and Applications and Operations Address performance bottlenecks and ensuring maximum system uptime. Manage all the technology related requirements, including technical feasibility study, budget, selection, procurement, up-gradation / migration of hardware, software, database and applications. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration. Details of information Security Projects done Deployment & Implementation of clustering module of Barracuda Spam Firewall Deployment & Implementation of SSL VPN for corporate communication Work Experience Consultant Company Name ISO27001:2005 Information Security Implementation Duration: December'2008 - continuing Responsibility: As an Information Security Analyst, jobs was related to finding GAP Analysis, managing policy & procedure, O/s Hardening, Information Asset Classification, Managing SOA, challenging security issues Deployment & Implementation of Symantec Endpoint Management suite Deployment & Implementation of clustering module of Juniper firewall Deployment & Implementation of clustering module of Radware link proof Load Balancer Networking / Systems Administration Architect/Design Network security Layered for Enterprise Projects which involve Firewall Engineering/Intrusion Detection (IDS)/Intrusion Prevention (IPS) Managing Barracuda Spam Firewall Mail Security solution for corporate user Managing Blue coat Web Content Filtering (Proxy) for remote site & office end user Architect/design Managed Security Service Projects. Conducting Internal and external Vulnerability Assessment. Conducting Gap analysis consistently with respect to security operation/risk. Involved in Technology Integration/acquisition between Enterprise. Responsible for Group policy deployment for new site Responsible for Enforcement of application & device Control Leading the team of technical professionals during the development stages. Imparting training to end-users in the post-implementation phase. Active Directory Administration such as health Monitoring of Directory structure, FSMO Role, NtFRS, AD Replication , DHCP & DNS EDP/Facilities Management Interact with 60 core sites for sourcing of client security products and solutions and for closure of calls all related to Information & network security , which are supported by them Maintain an Asset database for the company and update at regular intervals. Track asset movements and ensuring software and hardware assets are within control. Direct installation of Operating Systems and application software on Windows, deployment of Servers, network, console, power and monitoring the same. Information Security) Data centre. 06/2004 to 03/2008 Asst Manager Company Name 07/2002 to 06/2004 System Engineer Company Name Hardware & network Support) Vishnuprayag Joshimath in Uttranchal. Education and Training 1 2001 B.E Jawaharlal Institute of Technology (J I T) Computer Science & Engg. Rajiv Gandhi Proudyogiki Vishawavidhalaya, Bhopal Cisco Certified Network Associates (CCNA) 2006 Microsoft Certified IT Professional (MCITP) 2011 Symantec Certified Specialist (SCS) 2011 Certified Ethical Hacker (CEH) 2013 Permanent Address: E-1/1006 Shree Sharanam Apartment Unique Garden off Kanakia Road Near Seveb Eleven Scholastic Mira Road Dist Thane Pin 401107 Interests Date of Birth : 7th December 1977 Mother Name : Pushpa Mahajan Skills Active Directory, AD, Analyst, Architect, CCNA, Cisco Certified, clustering, Hardware, client, database, DHCP, DNS, Facilities Management, Firewall, IDS, Information Security, ISO, Managing, Microsoft Certified, Mail, office, Windows, Enterprise, Network Associates, Network security, network Support, network, Networking, Operating Systems, Proxy, Servers, Symantec, Systems Administration, Unique, Web Content Additional Information PERSONAL DETAILS Date of Birth : 7th December 1977 Mother Name : Pushpa Mahajan

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME491032418" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_491032418_1_320216415" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="491032418FNAM1"> </span> <span> </span> <span class="field" id="491032418LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM491032420" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM491032420"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032420_1_320216424" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="491032420FRFM1"> A highly motivated techno-functional and business savvy professional desire to obtain a position as IT Manager/ IT Head with strong ISO 27001 2005 Information Security knowledge &amp; Network Administration, which will best utilize my managerial experience while allowing challenges and growth. I am looking for new position that will enhance my skill and give me an ample opportunity for growth. Over 10 years' rich experience and demonstrated expertise in a wide gamut of functions spanning Infrastructure Management, IT Security, Technical Support and System Administration with major Telecom organizations Presently associate with Jaiprakash Associates Limited (Jaypee Group), as Consultant central Data centre Implemented ISO 27001:2005 standards and compliance A keen planner with abilities in managing IT &amp; information security networking operations with focus on profitability and achieving company's mission &amp; strategic direction. Adept in planning, design, installation and configuration of IT networks, maintenance and troubleshooting, network user management on multiple platforms, governed by communication protocols. Comprehensive understanding of networking concepts pertaining to LAN, WAN, security, IT communication, WAN protocols, Networking devices administration and maintenance in multi-platform environments. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Core Competencies IT Infrastructure Development Architect and deploy new IT solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success. Maintenance of network security appliances, Load balancers, Enterprise Servers and , Operating Systems, Clusters, File Systems, Databases and Applications and Operations Address performance bottlenecks and ensuring maximum system uptime. Manage all the technology related requirements, including technical feasibility study, budget, selection, procurement, up-gradation / migration of hardware, software, database and applications. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration. Details of information Security Projects done Deployment &amp; Implementation of clustering module of Barracuda Spam Firewall Deployment &amp; Implementation of SSL VPN for corporate communication </div> </div> </div> <div class="section" id="SECTION_HILT491032421" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_TSKL491032950" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM491032952" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR491032422" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR491032422"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032422_1_320216417" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491032422JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491032422COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="491032422JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="491032422JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="491032422JDES1" itemprop="description"> <ul> <li> ISO27001:2005 Information Security Implementation Duration: December'2008 - continuing Responsibility: As an Information Security Analyst, jobs was related to finding GAP Analysis, managing policy &amp; procedure, O/s Hardening, Information Asset Classification, Managing SOA, challenging security issues Deployment &amp; Implementation of Symantec Endpoint Management suite Deployment &amp; Implementation of clustering module of Juniper firewall Deployment &amp; Implementation of clustering module of Radware link proof Load Balancer Networking / Systems Administration Architect/Design Network security Layered for Enterprise Projects which involve Firewall Engineering/Intrusion Detection (IDS)/Intrusion Prevention (IPS) Managing Barracuda Spam Firewall Mail Security solution for corporate user Managing Blue coat Web Content Filtering (Proxy) for remote site &amp; office end user Architect/design Managed Security Service Projects.</li> <li> Conducting Internal and external Vulnerability Assessment.</li> <li> Conducting Gap analysis consistently with respect to security operation/risk.</li> <li> Involved in Technology Integration/acquisition between Enterprise.</li> <li> Responsible for Group policy deployment for new site Responsible for Enforcement of application &amp; device Control Leading the team of technical professionals during the development stages.</li> <li> Imparting training to end-users in the post-implementation phase.</li> <li> Active Directory Administration such as health Monitoring of Directory structure, FSMO Role, NtFRS, AD Replication , DHCP &amp; DNS EDP/Facilities Management Interact with 60 core sites for sourcing of client security products and solutions and for closure of calls all related to Information &amp; network security , which are supported by them Maintain an Asset database for the company and update at regular intervals.</li> <li> Track asset movements and ensuring software and hardware assets are within control.</li> <li> Direct installation of Operating Systems and application software on Windows, deployment of Servers, network, console, power and monitoring the same.</li> <li> Information Security) Data centre.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491032422_2_320216418" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="491032422JSTD2"> 06/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="491032422EDDT2"> 03/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491032422JTIT2"> Asst Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491032422COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="491032422JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="491032422JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="491032422JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491032422_3_320216419" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="491032422JSTD3"> 07/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="491032422EDDT3"> 06/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491032422JTIT3"> System Engineer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491032422COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="491032422JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="491032422JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="491032422JDES3" itemprop="description"> <ul> <li> Hardware &amp; network Support) Vishnuprayag Joshimath in Uttranchal.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC491032423" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC491032423"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032423_1_320216420" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="491032423GRYR1"> 1 2001</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="491032423DGRE1" itemprop="name"> B.E</span> <span class="programline" id="491032423STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="491032423SCHO1" itemprop="name"> Jawaharlal Institute of Technology (J I T)</span> <span class="joblocation jobcity" id="491032423SCIT1"> </span> <span class="joblocation jobstate" id="491032423SSTA1"> </span> <span class="joblocation jobstate" id="491032423SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="491032423FRFM1"> Computer Science &amp; Engg. Rajiv Gandhi Proudyogiki Vishawavidhalaya, Bhopal</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491032423_2_320216422" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="491032423GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="491032423DGRE2" itemprop="name"> Cisco Certified Network Associates (CCNA) 2006 Microsoft Certified IT Professional (MCITP) 2011 Symantec Certified Specialist (SCS) 2011 Certified Ethical Hacker (CEH) 2013 Permanent Address: E-1/1006 Shree Sharanam Apartment Unique Garden off Kanakia Road Near Seveb Eleven Scholastic Mira Road Dist Thane Pin 401107 </span> <span class="programline" id="491032423STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="491032423FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR491032426" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR491032426"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032426_1_320216425" style=" padding-top:0px; "> <div class="field singlecolumn" id="491032426FRFM1"> Date of Birth : 7th December 1977 Mother Name : Pushpa Mahajan</div> </div> </div> <div class="section" id="SECTION_SKLL491032427" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL491032427"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032427_1_320216426" style=" padding-top:0px; "> <div class="field singlecolumn" id="491032427FRFM1"> Active Directory, AD, Analyst, Architect, CCNA, Cisco Certified, clustering, Hardware, client, database, DHCP, DNS, Facilities Management, Firewall, IDS, Information Security, ISO, Managing, Microsoft Certified, Mail, office, Windows, Enterprise, Network Associates, Network security, network Support, network, Networking, Operating Systems, Proxy, Servers, Symantec, Systems Administration, Unique, Web Content</div> </div> </div> <div class="section" id="SECTION_ADDI491032428" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI491032428"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491032428_1_320216427" style=" padding-top:0px; "> <div class="field singlecolumn" id="491032428FRFM1"> <ul> <li> PERSONAL DETAILS Date of Birth : 7th December 1977 Mother Name : Pushpa Mahajan</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Skills  Financial aptitude with In-depth knowledge of sourcing vendors for medical supplies   Specifically with purchasing and sale of medical supplies Critical thinking proficiency & sound decision making abilities in time sensitive situations  Cultural awareness and sensitivity Extensive experience with Microsoft Office; Word, Excel, Access Confident public speaker Relationship and team building skills with emphasizes in conflict resolution  Experience Consultant Jun 2016 Company Name － City , State Created annual goals, objectives and budget and made recommendations to reduce costs. Specifically with scheduling and booking of various auctioning events Reduced overall costs via sponsorship's  Implemented standards and methods to measure the effectiveness of agency activities . Sourced and implemented new performance appraisal process. Assistant Manager / HIPAA Privacy and Security Officer Jun 2014 to Jun 2016 Company Name － City , State Facilitated an organization-wide change in electronic health record systems. Analyzed and summited monthly reports to accounting manager- goal was to demonstrate that all policies and procedures were appropriated practiced  Performed end of day accounting and balancing: Specifically accounts receivable for; products and services purchase internally, & documentation of all co-payments received –. Averaged $12K-$20K in daily balances   Conducted a thorough HIPAA risk assessments: I dentified weaknesses within current record systems-ranging from insurance information to confidential patient information Successfully developed new organizational policies and practices to better protect patient information needed to .   Planning Assistant Nov 2012 to Feb 2013 Company Name － City , State Created an analytical framework for identifying and developing financial growth opportunities . Kmart and Kohls- I worked both projects simultaneously, both resulted in successful restructuring organization, increased sales resulting in overall revenue growth and new job opportunities Managed customer service department for the American market Customers ranged from family owned local markets to national accounts. Education and Training Bachelor of Arts , Arts in History 2012 University of Illinois at Chicago － City , State , USA Graduated Summa Cum Laude 3.99 GPA Master of Science , Health Administration 2015 University of Washington at Seattle － City , State , USA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1027547267" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1027547267_1_683536280" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="1027547267FNAM1"> </span> <span> </span> <span class="field" id="1027547267LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_HILT1027547266" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1027547266"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1027547266_1_683552932" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1027547266SKC11"> <ul> <li class="">  Financial aptitude with In-depth knowledge of sourcing vendors for medical supplies   Specifically with purchasing and sale of medical supplies</li> <li class=""> <span class=""> Critical thinking proficiency &amp; sound decision making abilities in time sensitive situations </span> </li> <li class=""> <span class=""> Cultural awareness and sensitivity </span> <br/> </li> </ul> </td> <td class="field twocol_2" id="1027547266SKC21"> <ul> <li> Extensive experience with Microsoft Office; Word, Excel, Access</li> <li> <span class=""> Confident public speaker</span> </li> <li> <span class=""> Relationship and team building skills with emphasizes in conflict resolution </span> </li> </ul> <br/> <div> <span class=""> <br/> </span> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1027547265" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1027547265"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1027547265_1_687603337" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1027547265JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1027547265JSTD1"> Jun 2016</span> <span class="jobdates" format="%b %Y" id="1027547265EDDT1"> </span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1027547265COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1027547265JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1027547265JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1027547265JDES1" itemprop="description"> <ul> <li> <span class=""> <strong> <span style="text-decoration: underline;"> Created annual goals, objectives and budget and made recommendations to reduce costs.</span> </strong> </span> </li> <li> <span class=""> <em> Specifically with scheduling and booking of various auctioning events</em> </span> </li> <li> <em> Reduced overall costs via sponsorship's </em> </li> <li> <span class=""> <strong> <span style="text-decoration: underline;"> Implemented standards and methods to measure the effectiveness of agency activities</span> </strong> . </span> </li> <li> <span class=""> <em> Sourced and implemented new performance appraisal process.</em> </span> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1027547265_2_687605035" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1027547265JTIT2"> Assistant Manager / HIPAA Privacy and Security Officer </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1027547265JSTD2"> Jun 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1027547265EDDT2"> Jun 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1027547265COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1027547265JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1027547265JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1027547265JDES2" itemprop="description"> <ul> <li> <strong> <span style="text-decoration: underline;"> Facilitated an organization-wide change in electronic health record systems.</span> </strong> </li> <li> <em> Analyzed and summited monthly reports to accounting manager- goal was to demonstrate that all policies and procedures were appropriated practiced </em> </li> </ul> <ul> <li> <strong> <span style="text-decoration: underline;"> Performed end of day accounting and balancing:</span> </strong> </li> <li> <em> Specifically accounts receivable for; products and services purchase internally, &amp; documentation of all co-payments received –. Averaged $12K-$20K in daily balances  </em> </li> <li> </li> <li> <strong> <span style="text-decoration: underline;"> Conducted a thorough HIPAA risk assessments:</span> </strong> </li> <li> I<em> dentified weaknesses within current record systems-ranging from insurance information to confidential patient information Successfully developed new organizational policies and practices to better protect patient information needed to .  </em> </li> </ul> <div> <em> </em> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1027547265_3_687606525" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1027547265JTIT3"> Planning Assistant </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1027547265JSTD3"> Nov 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1027547265EDDT3"> Feb 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1027547265COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1027547265JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1027547265JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1027547265JDES3" itemprop="description"> <ul> <li> <strong> <span style="text-decoration: underline;"> Created an analytical framework for identifying and developing financial growth opportunities</span> .</strong> </li> </ul> <ul> <li style="text-align: left;"> <em> Kmart and Kohls- I worked both projects simultaneously, both resulted in successful restructuring organization, increased sales resulting in overall revenue growth and new job opportunities</em> </li> <li style="text-align: left;"> <strong> <span style="text-decoration: underline;"> Managed customer service department for the American market</span> </strong> </li> <li style="text-align: left;"> <em> Customers ranged from family owned local markets to national accounts.</em> </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1027547264" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1027547264"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1027547264_1_687607492" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1027547264DGRE1" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="1027547264STUY1"> Arts in History</span> <span class="datesWrapper"> <span class="jobdates" id="1027547264GRYR1"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1027547264SCHO1" itemprop="name"> University of Illinois at Chicago</span> <span> － </span> <span class="joblocation jobcity" id="1027547264SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1027547264SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1027547264SCNT1"> USA</span> </span> <span class="field" id="1027547264FRFM1"> Graduated Summa Cum Laude 3.99 GPA</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1027547264_2_687607640" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1027547264DGRE2" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="1027547264STUY2"> Health Administration</span> <span class="datesWrapper"> <span class="jobdates" id="1027547264GRYR2"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1027547264SCHO2" itemprop="name"> University of Washington at Seattle</span> <span> － </span> <span class="joblocation jobcity" id="1027547264SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1027547264SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="1027547264SCNT2"> USA</span> </span> <span class="field" id="1027547264FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1032985083" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL1032989308" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SUMM1032989309" style="padding-top:0px;"> </div> </div>

CONSULTANT

CONSULTANT Summary Business focused professional with a passion for healthcare and patients. Leverage experience and expertise to help businesses execute on their strategic initiatives. Experience in managing experience design and human-centered focused projects, strategy planning, logistical planning and execution, strategic change management, corporate communications, project management, and learning design. Known for an innate ability to diagnose problems and develop creative solutions tailored for each organization. Extensive experience leading teams and developing team members at varying levels in their career, as well as being able to work in complex organizations. Experience 09/2015 to Current Consultant Company Name － City , State Most significant projects § National Audit Firm - Led an experience design initiative to understand what people do, how they work and the systems they use. Showed leadership where gaps existed and how to close those gaps to increase productivity and foster positive working relationships across the organization. Managed an innovative and creative team as we used a user-centric design approach to gain a greater understanding of the major audiences represented, and developed a plan to effectively roll out a new service desk to the organization. Managed client relationship and responsible for final deliverable delivery. National Healthcare Insurer - Led the corporate communications workstream. Executed strategic communications activities to support of awareness and adoption of the upcoming implementation. Created dynamic communications, thinking outside the box to promote the benefits of the new system in addition to the impact to the organization and its customers. Conducted pulse checks and executive interviews to understand level of involvement and stakeholder engagement, making adjustments along the way as needed. National Healthcare Insurer - Led an organizational change management assessment. Met with executives and managers to understand organizational impacts of the upcoming change. Provided a research-based analysis with recommended activities to support the upcoming multi-year roadmap. Global Pharmaceutical Organization - Led the change management, communications, and project management work streams. Developed a strategic change strategy coupled with a dynamic communications plan to target global audiences at various levels of maturity, including the executive team. Applied key messaging and organizational sponsorship to create awareness of the change and provide employees with resources to understand why it was happening and the impact to them and the organization. Leveraged surveys and in person interviews to take a pulse of the change, and made changes based on feedback. 02/2013 to 08/2015 Senior Consultant Company Name － City , State Most significant projects. National Healthcare Provider - PM for Time and Capability Assessment. Created and executed an activity survey for 60+ employees. Developed and executed a skills assessment for the CFO and direct reports. Managed the project work plan and supporting activities. Provided an analytical based recommendation for a business partner model transition. Regional Healthcare Provider - Managed the development and implementation of a strategic change management, communications, staffing, and recruitment strategy for a re-organization under the CFO. Supported the implementation for a Finance Business Partner Model throughout the organization with an aggressive transition timeline. National Pharmacy - Change Management and Communications Site Lead for the Mid-Atlantic States during a Pharmacy transformation. Planning, development, and management of a comprehensive national communications strategy across the organization. Supported the internal communications team with ideas C. Melnick Page 1 and execution for patient communications. Quantified training impact and tracked completion for 5k+ employees. Supported go-live activities including daily communications to company c-suite, executive leadership, and impacted users. Regional Healthcare Provider - Change Management and Communications lead during an Epic implementation spanning 5 locations across a regional health system. Supported executives, clinical staff, and physicians. Created dynamic communications to promote engagement, awareness, and adoption. Utilized metrics to understand readiness, impact, and adoption rates. Organized unique training simulations to ensure everyone was ready and prepared for the new system on Day 1. Global Pharmaceutical Organization - Training lead for global Workday implementation. Created a training strategy capturing the needs of different cultures and maturity within the org. Partnered with the global learning team to translate all materials into 9 languages and created a global train the trainer program that was self-sustaining. 03/2010 to 01/2013 HR Development Associate Company Name － City , State HR Dashboard - creation and implementation. Project Manager for a team of 14. Collaborated with corporate communications to develop and execute a communications plan. Trained nine c-suite executive leaders on functionality and features. Managed executive leadership relationships and acted as a conduit for the CHRO's vision of the tool § Applicant Tracking System selection and implementation - Project Manager for a team of 12. Partnered with IT to create the project charter, requirements document, and project budget. Created project organizational chart, risk and governance guidelines and escalation process. Collaborated with HR, Finance, and IT leaders to gain executive approval. Built and executed the implementation plan and roadmap. Developed and executed the change management plan. Partnered with L&D to create a training program. Coordinated with IT developers to align and map key metrics with the HR Dashboard. Borderless Forest, a flexible work program - development and implementation. Created a flexible work program pilot. Worked with c-suite executives and direct reports for buy-in and support. Led the rollout of the pilot and collected feedback to review with the c-suite for overall program approval. Developed and executed a change management and communications plan, collaborating with the communications team. 08/2000 to 12/2007 Director of Business Development and Operations Company Name － City , State Business Development - Oversaw restaurant investment expansion from 3 to 90+ locations in three states over five years. Took the business from red to black in less than one year. Cultivated relationships with chefs, venture capitalists and vendors. Provided expertise in the areas of FOH/BOH flow and design, marketing, menu development, staff selection, training, opening night launch and post open follow-up. Helped guide chefs and VCs on the importance of the overall experience of the customer and understanding how to keep people coming back, it's more than just the food. Operations - Ensured all IT, POS systems reported and captured metrics accurately and timely. Forecasted and planned future events to ensure staffing, supplies, equipment and resources were appropriate and cost effective. Managed office operations including ordered supplies, managed relationships with vendors, and negotiated new contracts. Sourced and recruited over 450 employees for company office and restaurant division. Education and Training 2010 Masters of Business Administration : Marketing and Organizational Management Baruch College, Zicklin School of Business － City , State Marketing and Organizational Management 2000 Bachelor of Science : Business Management and Justice Studies Arizona State University － City , State Business Management and Justice Studies 2012 Prosci, Change Management Certification 2012 - Human Resource Certification Institute, Professional Human Resources (PHR) Skills go-live, approach, benefits, budget, Business Development, c, Change Management, change management, contracts, corporate communications, client, delivery, features, Finance, Human Resource, Human Resources, HR, leadership, marketing, materials, messaging, office, organizational, POS, program - development and implementation, project management, recruitment, research, staffing, strategy, strategic, surveys, trainer, unique, vision

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME999683068" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_999683068_1_662722484" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="999683068FNAM1"> </span> <span> </span> <span class="field" id="999683068LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM999683072" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM999683072"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999683072_1_662722494" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="999683072FRFM1"> Business focused professional with a passion for healthcare and patients. Leverage experience and expertise to help businesses execute on their strategic initiatives. Experience in managing experience design and human-centered focused projects, strategy planning, logistical planning and execution, strategic change management, corporate communications, project management, and learning design. Known for an innate ability to diagnose problems and develop creative solutions tailored for each organization. Extensive experience leading teams and developing team members at varying levels in their career, as well as being able to work in complex organizations.</div> </div> </div> <div class="section" id="SECTION_HILT999683074" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR999683070" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR999683070"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999683070_1_662722486" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="999683070JSTD1"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999683070EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999683070JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999683070COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999683070JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683070JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="999683070JDES1" itemprop="description"> <ul> <li> Most significant projects § National Audit Firm - Led an experience design initiative to understand what people do, how they work and the systems they use.</li> <li> Showed leadership where gaps existed and how to close those gaps to increase productivity and foster positive working relationships across the organization.</li> <li> Managed an innovative and creative team as we used a user-centric design approach to gain a greater understanding of the major audiences represented, and developed a plan to effectively roll out a new service desk to the organization.</li> <li> Managed client relationship and responsible for final deliverable delivery.</li> <li> National Healthcare Insurer - Led the corporate communications workstream.</li> <li> Executed strategic communications activities to support of awareness and adoption of the upcoming implementation.</li> <li> Created dynamic communications, thinking outside the box to promote the benefits of the new system in addition to the impact to the organization and its customers.</li> <li> Conducted pulse checks and executive interviews to understand level of involvement and stakeholder engagement, making adjustments along the way as needed.</li> <li> National Healthcare Insurer - Led an organizational change management assessment.</li> <li> Met with executives and managers to understand organizational impacts of the upcoming change.</li> <li> Provided a research-based analysis with recommended activities to support the upcoming multi-year roadmap.</li> <li> Global Pharmaceutical Organization - Led the change management, communications, and project management work streams.</li> <li> Developed a strategic change strategy coupled with a dynamic communications plan to target global audiences at various levels of maturity, including the executive team.</li> <li> Applied key messaging and organizational sponsorship to create awareness of the change and provide employees with resources to understand why it was happening and the impact to them and the organization.</li> <li> Leveraged surveys and in person interviews to take a pulse of the change, and made changes based on feedback.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683070_2_662722487" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="999683070JSTD2"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999683070EDDT2"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999683070JTIT2"> Senior Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999683070COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999683070JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683070JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="999683070JDES2" itemprop="description"> <ul> <li> Most significant projects.</li> <li> National Healthcare Provider - PM for Time and Capability Assessment.</li> <li> Created and executed an activity survey for 60+ employees.</li> <li> Developed and executed a skills assessment for the CFO and direct reports.</li> <li> Managed the project work plan and supporting activities.</li> <li> Provided an analytical based recommendation for a business partner model transition.</li> <li> Regional Healthcare Provider - Managed the development and implementation of a strategic change management, communications, staffing, and recruitment strategy for a re-organization under the CFO.</li> <li> Supported the implementation for a Finance Business Partner Model throughout the organization with an aggressive transition timeline.</li> <li> National Pharmacy - Change Management and Communications Site Lead for the Mid-Atlantic States during a Pharmacy transformation.</li> <li> Planning, development, and management of a comprehensive national communications strategy across the organization.</li> <li> Supported the internal communications team with ideas C.</li> <li> Melnick Page 1 and execution for patient communications.</li> <li> Quantified training impact and tracked completion for 5k+ employees.</li> <li> Supported go-live activities including daily communications to company c-suite, executive leadership, and impacted users.</li> <li> Regional Healthcare Provider - Change Management and Communications lead during an Epic implementation spanning 5 locations across a regional health system.</li> <li> Supported executives, clinical staff, and physicians.</li> <li> Created dynamic communications to promote engagement, awareness, and adoption.</li> <li> Utilized metrics to understand readiness, impact, and adoption rates.</li> <li> Organized unique training simulations to ensure everyone was ready and prepared for the new system on Day 1.</li> <li> Global Pharmaceutical Organization - Training lead for global Workday implementation.</li> <li> Created a training strategy capturing the needs of different cultures and maturity within the org.</li> <li> Partnered with the global learning team to translate all materials into 9 languages and created a global train the trainer program that was self-sustaining.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683070_3_662722488" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="999683070JSTD3"> 03/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999683070EDDT3"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999683070JTIT3"> HR Development Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999683070COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999683070JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683070JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="999683070JDES3" itemprop="description"> <ul> <li> HR Dashboard - creation and implementation.</li> <li> Project Manager for a team of 14.</li> <li> Collaborated with corporate communications to develop and execute a communications plan.</li> <li> Trained nine c-suite executive leaders on functionality and features.</li> <li> Managed executive leadership relationships and acted as a conduit for the CHRO's vision of the tool § Applicant Tracking System selection and implementation - Project Manager for a team of 12.</li> <li> Partnered with IT to create the project charter, requirements document, and project budget.</li> <li> Created project organizational chart, risk and governance guidelines and escalation process.</li> <li> Collaborated with HR, Finance, and IT leaders to gain executive approval.</li> <li> Built and executed the implementation plan and roadmap.</li> <li> Developed and executed the change management plan.</li> <li> Partnered with L&amp;D to create a training program.</li> <li> Coordinated with IT developers to align and map key metrics with the HR Dashboard.</li> <li> Borderless Forest, a flexible work program - development and implementation.</li> <li> Created a flexible work program pilot.</li> <li> Worked with c-suite executives and direct reports for buy-in and support.</li> <li> Led the rollout of the pilot and collected feedback to review with the c-suite for overall program approval.</li> <li> Developed and executed a change management and communications plan, collaborating with the communications team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683070_4_662722489" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="999683070JSTD4"> 08/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999683070EDDT4"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999683070JTIT4"> Director of Business Development and Operations</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999683070COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999683070JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683070JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="999683070JDES4" itemprop="description"> <ul> <li> Business Development - Oversaw restaurant investment expansion from 3 to 90+ locations in three states over five years.</li> <li> Took the business from red to black in less than one year.</li> <li> Cultivated relationships with chefs, venture capitalists and vendors.</li> <li> Provided expertise in the areas of FOH/BOH flow and design, marketing, menu development, staff selection, training, opening night launch and post open follow-up.</li> <li> Helped guide chefs and VCs on the importance of the overall experience of the customer and understanding how to keep people coming back, it's more than just the food.</li> <li> Operations - Ensured all IT, POS systems reported and captured metrics accurately and timely.</li> <li> Forecasted and planned future events to ensure staffing, supplies, equipment and resources were appropriate and cost effective.</li> <li> Managed office operations including ordered supplies, managed relationships with vendors, and negotiated new contracts.</li> <li> Sourced and recruited over 450 employees for company office and restaurant division.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC999683071" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC999683071"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999683071_1_662722490" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="999683071GRYR1"> 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="999683071DGRE1" itemprop="name"> Masters of Business Administration</span> <span> : </span> <span class="programline" id="999683071STUY1"> Marketing and Organizational Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="999683071SCHO1" itemprop="name"> Baruch College, Zicklin School of Business</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="999683071SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683071SSTA1"> State</span> <span class="joblocation jobstate" id="999683071SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="999683071FRFM1"> Marketing and Organizational Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683071_2_662722491" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="999683071GRYR2"> 2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="999683071DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="999683071STUY2"> Business Management and Justice Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="999683071SCHO2" itemprop="name"> Arizona State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="999683071SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="999683071SSTA2"> State</span> <span class="joblocation jobstate" id="999683071SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="999683071FRFM2"> Business Management and Justice Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683071_3_662722492" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="999683071GRYR3"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="999683071DGRE3" itemprop="name"> Prosci, Change Management Certification</span> <span class="programline" id="999683071STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="999683071FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999683071_4_662722493" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="999683071GRYR4"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="999683071DGRE4" itemprop="name"> - Human Resource Certification Institute, Professional Human Resources (PHR)</span> <span class="programline" id="999683071STUY4"> </span> </span> <span class="paddedline"> <span class="field" id="999683071FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL999683073" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL999683073"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999683073_1_662722495" style="padding-top:0px;"> <div class="field singlecolumn" id="999683073FRFM1"> go-live, approach, benefits, budget, Business Development, c, Change Management, change management, contracts, corporate communications, client, delivery, features, Finance, Human Resource, Human Resources, HR, leadership, marketing, materials, messaging, office, organizational, POS, program - development and implementation, project management, recruitment, research, staffing, strategy, strategic, surveys, trainer, unique, vision</div> </div> </div> <div class="section" id="SECTION_AFIL999683075" style="padding-top:0px;"> </div> </div>

CONSULTANT

CONSULTANT Summary In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in Database Administrator, Network Administration, Web developer. Providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities Experience Consultant Mar 2014 to May 2017 Company Name － City , State Provided object-oriented design, programming and implementation support to the customer Billing system written in Java Design database system for e-commerce website with persistence EJB platform Prepared test plans and data, and user documentation for customer billing system. Problem-solved hardware issues with fault -tolerant hard drives. Database Administrator Dec 2009 to Feb 2017 Company Name － City , State Working with database management systems, determining and storing data. Identify user needs and set up new computer database. Integrate data from outdated systems to new system. Machinist, CNC Programmer Jun 2001 to Dec 2009 Company Name － City , State Setup fixtures, program CNC machines for plumbing equipment Education and Training Bachelor of Science , Computer Science/ Information Technology May 2013 Limestone College － City , State Computer Science/ Information Technology Bachelor of Science , Business Administration Dec. 2011 Limestone College － City , State Business Administration Bachelor of Science , Computer Science Software/Programming Dec. 2011 Limestone College － City , State Computer Science Software/Programming Master's degree Information Technology(MIT) University of Virginia Tech Present Skills API, Billing system, C, C++, Hardware, Database, Dns, e-commerce, Eclipse, EJB, XMl, Ftp, hard drives, Html, Hubs, Ide, Information Technology, Java, JSP, JavaScript, memory, Access, Microsoft Access, C#, Excel, Office, Outlook, PowerPoint, Microsoft Visio Professional, Windows 7, Windows 8, Microsoft Windows XP, MS Word, MySQL, Network, Networks, object-oriented design, Oracle, Peripherals, coding, programming, RAID, Router, Servers, Servlet, Microsoft SQL Server, SQL Server, cisco switches, system design, Tcp/Ip, Team work, user documentation, Uml, Vpn, Microsoft Visual Basic, Visual Studio, website, written, Xhtml

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME947854747" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_947854747_1_624497168" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="947854747FNAM1"> </span> <span> </span> <span class="field" id="947854747LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM947854758" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM947854758"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_947854758_1_624497178" style="padding-top:0px;"> <div class="field singlecolumn" id="947854758FRFM1"> In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in Database Administrator, Network Administration, Web developer. Providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities</div> </div> </div> <div class="section" id="SECTION_EXPR947854749" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR947854749"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_947854749_1_624497172" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="947854749JTIT1"> Consultant </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="947854749JSTD1"> Mar 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="947854749EDDT1"> May 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="947854749COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="947854749JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854749JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="947854749JDES1" itemprop="description"> <ul> <li> Provided object-oriented design, programming and implementation support to the customer Billing system written in Java Design database system for e-commerce website with persistence EJB platform Prepared test plans and data, and user documentation for customer billing system.</li> <li> Problem-solved hardware issues with fault -tolerant hard drives.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_947854749_2_624503799" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="947854749JTIT2"> Database Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="947854749JSTD2"> Dec 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="947854749EDDT2"> Feb 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="947854749COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="947854749JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854749JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="947854749JDES2" itemprop="description"> Working with database management systems, determining and storing data. Identify user needs and set up new computer database. Integrate data from outdated systems to new system.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_947854749_3_624502497" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="947854749JTIT3"> Machinist, CNC Programmer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="947854749JSTD3"> Jun 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="947854749EDDT3"> Dec 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="947854749COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="947854749JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854749JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="947854749JDES3" itemprop="description"> Setup fixtures, program CNC machines for plumbing equipment </span> </div> </div> </div> <div class="section" id="SECTION_EDUC947854750" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC947854750"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_947854750_1_624497173" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="947854750DGRE1" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="947854750STUY1"> Computer Science/ Information Technology</span> <span class="datesWrapper"> <span class="jobdates" id="947854750GRYR1"> May 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="947854750SCHO1" itemprop="name"> Limestone College</span> <span> － </span> <span class="joblocation jobcity" id="947854750SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854750SSTA1"> State</span> <span class="joblocation jobstate" id="947854750SCNT1"> </span> </span> <span class="field" id="947854750FRFM1"> Computer Science/ Information Technology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_947854750_2_624497174" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="947854750DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="947854750STUY2"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="947854750GRYR2"> Dec. 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="947854750SCHO2" itemprop="name"> Limestone College</span> <span> － </span> <span class="joblocation jobcity" id="947854750SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854750SSTA2"> State</span> <span class="joblocation jobstate" id="947854750SCNT2"> </span> </span> <span class="field" id="947854750FRFM2"> Business Administration</span> </div> </div> <div class="paragraph" id="PARAGRAPH_947854750_3_624497175" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="947854750DGRE3" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="947854750STUY3"> Computer Science Software/Programming</span> <span class="datesWrapper"> <span class="jobdates" id="947854750GRYR3"> Dec. 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="947854750SCHO3" itemprop="name"> Limestone College</span> <span> － </span> <span class="joblocation jobcity" id="947854750SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="947854750SSTA3"> State</span> <span class="joblocation jobstate" id="947854750SCNT3"> </span> </span> <span class="field" id="947854750FRFM3"> Computer Science Software/Programming</span> </div> </div> <div class="paragraph" id="PARAGRAPH_947854750_4_624497176" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="947854750DGRE4" itemprop="name"> Master's degree Information Technology(MIT)</span> <span class="programline" id="947854750STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="947854750SCHO4" itemprop="name"> University of Virginia Tech Present</span> <span class="joblocation jobcity" id="947854750SCIT4"> </span> <span class="joblocation jobstate" id="947854750SSTA4"> </span> <span class="joblocation jobstate" id="947854750SCNT4"> </span> </span> <span class="field" id="947854750FRFM4"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL947854760" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL947854760"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_947854760_1_624497180" style="padding-top:0px;"> <div class="field singlecolumn" id="947854760FRFM1"> API, Billing system, C, C++, Hardware, Database, Dns, e-commerce, Eclipse, EJB, XMl, Ftp, hard drives, Html, Hubs, Ide, Information Technology, Java, JSP, JavaScript, memory, Access, Microsoft Access, C#, Excel, Office, Outlook, PowerPoint, Microsoft Visio Professional, Windows 7, Windows 8, Microsoft Windows XP, MS Word, MySQL, Network, Networks, object-oriented design, Oracle, Peripherals, coding, programming, RAID, Router, Servers, Servlet, Microsoft SQL Server, SQL Server, cisco switches, system design, Tcp/Ip, Team work, user documentation, Uml, Vpn, Microsoft Visual Basic, Visual Studio, website, written, Xhtml</div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview More than 6 years of experience in Manufacturing & Distributions environments, including 4 years in Oracle manufacturing and Distributions applications. Implemented 5 full cycle oracle implementation projects, Experienced in customizing, developing and configuring Oracle Applications in the modules of Supply Chain and Manufacturing. Implemented Oracle EDI for the Sales Order entry and Warehouse Operations for the customer and Designed custom interfaces for PLM tools to communicate with oracle Item master. Experience in requirements gathering, gap analysis, business process redesign and mapping, testing and user training, documentation of activities, processes, test scripts and client interaction. Sound communication skills, result oriented, open to learning new technologies, experience in working under pressure and in fast pace as a team leader and as a team player. Well - traveled and posses a clear and definitive understanding of the regional business ethics, culture and decorum so as to maintain a harmonious balance. Skills Applications : R12 and 11i Modules : Inventory (INV), Bill of Materials (BOM), Work in Process (WIP), Engineering (ENG), Order Management (OM), Purchasing (PO), Oracle EDI Gateway, Shipping Execution, System Administration, Material Requirement Planning (MRP), iProcurement, Quality(QA), Approval Management (AME), Oracle Endeca. Tools/Language : Toad, Data Load, Visio, SQL, SQL Developer, MS Office Suite. Work Experience Consultant , 02/2016 － Current Company Name － City , State Worked on solution design and setup of Inventory, Work in Process, QA, Purchasing & Order Management as per the client requirements and suggested business process changes. Implemented Oracle EDI for Sales Order entry, booking and acknowledgment for customer orders received through third party systems.  Implemented Oracle E-Signatures and E-records to maintain Quality data books of every manufactured assembly, reducing gaps and saving costs. Designed, documented and executed all SCM modules for 3 implementations in North American region. Resolved functional issues related to Oracle Manufacturing and distribution during implementation. Prepared training documents and assisted in user training in WIP, OM & PO modules. Worked on data conversion strategy from legacy systems to Oracle E-business suite R12. Consultant , 08/2013 － 01/2016 Company Name － City , State Implemented oracle supply chain modules for a major Oil & Gas manufacturing company in Australia, Canada, China, Romania and UK as part of their global roll out to Oracle. Simplified their overhaul and repair process by implementing a custom solution that reduces user's time on the system as well as resulting a more organized shop floor. Implemented Oracle EDI for Sales Order Pick release and shipping transactions based on information received from third party systems in Warehouse. Worked on data conversion issues from Legacy systems to Oracle. Developed custom reports for customer facing documents as well as internal documentation. Enhanced a custom interface between a PLM tool(ePIMS) and oracle. Documented setups, customizations and training manuals. Trained users in different regions of the world on all supply chain modules and cMRO. Implemented Oracle Endeca and worked on client demos for various customers. Developed best business process blueprint that suits the client's multi industry business by studying their business process in each vertical. Student Partner , 08/2010 － 07/2013 Company Name － City , State Brought awareness on latest Microsoft's technologies to more than 5000 students and faculty. Increased the number of developers on Microsoft store by collaborating with various universities and developer groups. Designed Lazy chef- A windows store app during the launch of Windows 8. Pitched a windows app idea that got me to meet and present it to Steve Balmer, CEO of Microsoft then. Manager , 03/2011 － 08/2013 Company Name － City , State Built the startup from the scratch to making a revenue of 2 Million rupees an year. Trained more than 10000 participants in the streams of Robotics, embedded systems and application development. Worked with Orient Blackswan in making a textbook for students of various universities on presentation skills. Accomplishments Leadership Served as manager for a robotics startup, training more than 10000 participants. Represented India as a youth ambassador at Seoul, South Korea. Operational Management Implemented one of a kind E-Signature process for quality documentation in large scale manufacturing, reducing costs and gaps in process. Generating MM$ business impact. Transitioned a large group of developers and consumers to Microsoft's products and platform as a microsoft student partner for 3 years. Education and Training 2013 Andhra University College of Engineering － City , State , India Bachelor of Technology Instrumentation Engineering 3.4  GPA Started National Service Scheme and was an active member. Personal Information Place of Birth: Vijayanagaram, India Date of Birth: 14th of May, 1992 Present Residence: Houston, Texas Sex: Male Status: Single Hobbies: International Travel, Hiking, Mountaineering. Languages: English, Telugu and Hindi

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME885987143" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_885987143_1_580321778" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="885987143FNAM1"> </span> <span> </span> <span class="field" id="885987143LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM885987144" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM885987144"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885987144_1_580323201" style="padding-top:0px;"> <div class="field singlecolumn" id="885987144FRFM1"> <ul> <li> More than 6 years of experience in Manufacturing &amp; Distributions environments, including 4 years in Oracle manufacturing and Distributions applications.</li> <li> Implemented 5 full cycle oracle implementation projects, Experienced in customizing, developing and configuring Oracle Applications in the modules of Supply Chain and Manufacturing.</li> <li> Implemented Oracle EDI for the Sales Order entry and Warehouse Operations for the customer and Designed custom interfaces for PLM tools to communicate with oracle Item master.</li> <li> Experience in requirements gathering, gap analysis, business process redesign and mapping, testing and user training, documentation of activities, processes, test scripts and client interaction.</li> <li> Sound communication skills, result oriented, open to learning new technologies, experience in working under pressure and in fast pace as a team leader and as a team player.</li> <li> Well - traveled and posses a clear and definitive understanding of the regional business ethics, culture and decorum so as to maintain a harmonious balance.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL886009705" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL886009705"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_886009705_1_580453169" style="padding-top:0px;"> <div class="field singlecolumn" id="886009705FRFM1"> <ul> <li> <strong> Applications</strong> : R12 and 11i</li> <li> <strong> Modules</strong> : Inventory (INV), Bill of Materials (BOM), Work in Process (WIP), Engineering (ENG), Order Management (OM), Purchasing (PO), Oracle EDI Gateway, Shipping Execution, System Administration, Material Requirement Planning (MRP), iProcurement, Quality(QA), Approval Management (AME), Oracle Endeca.</li> <li> <strong> Tools/Language</strong> : Toad, Data Load, Visio, SQL, SQL Developer, MS Office Suite.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR885987141" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR885987141"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885987141_1_580457045" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885987141JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885987141JSTD1"> 02/2016</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="885987141EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885987141COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885987141JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885987141JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="885987141JDES1" itemprop="description"> <ul> <li> Worked on solution design and setup of Inventory, Work in Process, QA, Purchasing &amp; Order Management as per the client requirements and suggested business process changes.</li> <li> Implemented Oracle EDI for Sales Order entry, booking and acknowledgment for customer orders received through third party systems. </li> <li> Implemented Oracle E-Signatures and E-records to maintain Quality data books of every manufactured assembly, reducing gaps and saving costs.</li> <li> Designed, documented and executed all SCM modules for 3 implementations in North American region.</li> <li> Resolved functional issues related to Oracle Manufacturing and distribution during implementation.</li> <li> Prepared training documents and assisted in user training in WIP, OM &amp; PO modules.</li> <li> Worked on data conversion strategy from legacy systems to Oracle E-business suite R12.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885987141_2_580456922" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885987141JTIT2"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885987141JSTD2"> 08/2013</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="885987141EDDT2"> 01/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885987141COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885987141JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885987141JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="885987141JDES2" itemprop="description"> <ul> <li> Implemented oracle supply chain modules for a major Oil &amp; Gas manufacturing company in Australia, Canada, China, Romania and UK as part of their global roll out to Oracle.</li> <li> Simplified their overhaul and repair process by implementing a custom solution that reduces user's time on the system as well as resulting a more organized shop floor.</li> <li> Implemented Oracle EDI for Sales Order Pick release and shipping transactions based on information received from third party systems in Warehouse.</li> <li> Worked on data conversion issues from Legacy systems to Oracle.</li> <li> Developed custom reports for customer facing documents as well as internal documentation.</li> <li> Enhanced a custom interface between a PLM tool(ePIMS) and oracle.</li> <li> Documented setups, customizations and training manuals.</li> <li> Trained users in different regions of the world on all supply chain modules and cMRO.</li> <li> Implemented Oracle Endeca and worked on client demos for various customers.</li> <li> Developed best business process blueprint that suits the client's multi industry business by studying their business process in each vertical.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885987141_3_580457257" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885987141JTIT3"> Student Partner</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885987141JSTD3"> 08/2010</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="885987141EDDT3"> 07/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885987141COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885987141JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885987141JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="885987141JDES3" itemprop="description"> <ul> <li> Brought awareness on latest Microsoft's technologies to more than 5000 students and faculty.</li> <li> Increased the number of developers on Microsoft store by collaborating with various universities and developer groups.</li> <li> Designed Lazy chef- A windows store app during the launch of Windows 8.</li> <li> Pitched a windows app idea that got me to meet and present it to Steve Balmer, CEO of Microsoft then.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_885987141_4_580468957" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="885987141JTIT4"> Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="885987141JSTD4"> 03/2011</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="885987141EDDT4"> 08/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="885987141COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="885987141JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="885987141JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="885987141JDES4" itemprop="description"> <ul> <li> Built the startup from the scratch to making a revenue of 2 Million rupees an year.</li> <li> Trained more than 10000 participants in the streams of Robotics, embedded systems and application development.</li> <li> Worked with Orient Blackswan in making a textbook for students of various universities on presentation skills.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM885987493" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM885987493"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885987493_1_580454753" style="padding-top:0px;"> <div class="field singlecolumn" id="885987493FRFM1"> <span class=""> Leadership</span> <ul> <li class=""> Served as manager for a robotics startup, training more than 10000 participants.</li> <li class=""> Represented India as a youth ambassador at Seoul, South Korea.</li> </ul> <p class=""> Operational Management</p> <ul> <li class=""> Implemented one of a kind E-Signature process for quality documentation in large scale manufacturing, reducing costs and gaps in process. Generating MM$ business impact.</li> <li class=""> Transitioned a large group of developers and consumers to Microsoft's products and platform as a microsoft student partner for 3 years.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC885987140" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC885987140"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_885987140_1_580469438" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="885987140GRYR1"> 2013</span> <span> </span> <span class="companyname companyname_educ" id="885987140SCHO1" itemprop="name"> Andhra University College of Engineering</span> <span> － </span> <span class="joblocation jobcity" id="885987140SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="885987140SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="885987140SCNT1"> India</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="885987140DGRE1" itemprop="name"> Bachelor of Technology</span> <span> </span> <span class="programline" id="885987140STUY1"> Instrumentation Engineering</span> </span> <span class="paddedline"> <span class="field" id="885987140FRFM1"> <ul> <li> <span class=""> <font color="#000" style="color: rgb(0, 0, 0);"> 3.4</font>  GPA</span> </li> <li> <span class=""> Started National Service Scheme and was an active member.</span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN886009704" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN886009704"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_886009704_1_580473089" style="padding-top:0px;"> <div class="field singlecolumn" id="886009704FRFM1"> <span class=""> </span> <ul> <li class=""> Place of Birth: Vijayanagaram, India</li> <li class=""> Date of Birth: 14th of May, 1992</li> <li class=""> Present Residence: Houston, Texas</li> <li class=""> Sex: Male</li> <li class=""> Status: Single</li> <li class=""> Hobbies: International Travel, Hiking, Mountaineering.</li> <li class=""> Languages: English, Telugu and Hindi</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Broadcast Management, Media Sales, Radio Station Programming and On-Air Broadcast execution is where my success has been the most dominate. Skill Highlights Affiliate Sales Manager Local Brand Manager On-Air Personality Social Media Integrator Digital Content Developer Email Marketer Core Accomplishments In my career as a media professional, I've achieved notable success as a major market on-air personality, Brand Manager, created and developed several syndicated radio shows, successfully distributed national broadcast products and increased market share for many radio consolidators across the country. Professional Experience Consultant April 2013 to Current Company Name － City , State Our team creates and develops national programming for radio stations across the country We syndicate and distribute radio shows, imaging packages and media content Working as a Consultant with local radio stations, national radio shows, major record labels and social media integrators of media Sr. Director November 2009 to February 2014 Company Name － City , State Directed and coordinated affiliate sales and on-air personnel. Developed, maintained and coordinated syndicated radio programs. Developed and managed 24 hour national radio formats. Operations Director, Brand Manager and On-Air Personality January 2001 to November 2009 Company Name － City , State Executed content delivery for WWDM-FM. Managed daily operations of WWDM-FM, coordinated promotions for the local sales team and on-air production. Ranked #1 with Persons both 18-34 and 24-54. Education Associate of Arts : Mass Communications Lincoln College － City , State , USA Skills Media Consulting and Digital Content Analysis Syndicated Development and Management Affiliate Sales Management and Analysis Radio and Podcasting Brand Management Development Digital Content Delivery and Music Scheduling Social Media Integration and SEO Development Website Development and Consulting Services

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME655205143" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_655205143_1_426368865" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="655205143FNAM1"> </span> <span> </span> <span class="field" id="655205143LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM655205146" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM655205146"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205146_1_426368867" style="padding-top:0px;"> <div class="field singlecolumn" id="655205146FRFM1"> <p align="LEFT"> Broadcast Management, Media Sales, Radio Station Programming and On-Air Broadcast execution is where my success has been the most dominate.</p> </div> </div> </div> <div class="section" id="SECTION_HILT655205147" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT655205147"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205147_1_426368868" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="655205147SKC11"> <ul> <li> Affiliate Sales Manager</li> <li> Local Brand Manager</li> <li> On-Air Personality</li> </ul> </td> <td class="field twocol_2 charspace" id="655205147SKC21"> <ul> <li> Social Media Integrator</li> <li> Digital Content Developer</li> <li> Email Marketer</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM655205148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM655205148"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205148_1_426368869" style="padding-top:0px;"> <div class="field singlecolumn" id="655205148FRFM1"> <p align="LEFT"> In my career as a media professional, I've achieved notable success as a major market on-air personality, Brand Manager, created and developed several syndicated radio shows, successfully distributed national broadcast products and increased market share for many radio consolidators across the country.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR655205149" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR655205149"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205149_1_426368870" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="655205149JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="655205149JSTD1"> April 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="655205149EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="655205149COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="655205149JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="655205149JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="655205149JDES1" itemprop="description"> <ul> <li> Our team creates and develops national programming for radio stations across the country</li> <li> We syndicate and distribute radio shows, imaging packages and media content</li> <li> Working as a Consultant with local radio stations, national radio shows, major record labels and social media integrators of media</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_655205149_2_426368871" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="655205149JTIT2"> Sr. Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="655205149JSTD2"> November 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="655205149EDDT2"> February 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="655205149COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="655205149JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="655205149JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="655205149JDES2" itemprop="description"> <ul> <li> Directed and coordinated affiliate sales and on-air personnel. </li> <li> Developed, maintained and coordinated syndicated radio programs. </li> <li> Developed and managed 24 hour national radio formats.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_655205149_3_426368872" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="655205149JTIT3"> Operations Director, Brand Manager and On-Air Personality</span> <br/> <span> <span class="jobdates" format="%B %Y" id="655205149JSTD3"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="655205149EDDT3"> November 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="655205149COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="655205149JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="655205149JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="655205149JDES3" itemprop="description"> <ul> <li> Executed content delivery for WWDM-FM.</li> <li> Managed daily operations of WWDM-FM, coordinated promotions for the local sales team and on-air production.</li> <li> Ranked #1 with Persons both 18-34 and 24-54.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC655205150" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC655205150"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205150_1_426368873" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="655205150DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="655205150STUY1"> Mass Communications</span> <span class="jobdates" id="655205150GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="655205150SCHO1" itemprop="name"> Lincoln College</span> <span> － </span> <span class="joblocation jobcity" id="655205150SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="655205150SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="655205150SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="655205150FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL655205152" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL655205152"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_655205152_1_426368875" style="padding-top:0px;"> <div class="field singlecolumn" id="655205152FRFM1"> <ul> <li> Media Consulting and Digital Content Analysis</li> <li> Syndicated Development and Management</li> <li> Affiliate Sales Management and Analysis</li> <li> Radio and Podcasting Brand Management Development</li> <li> Digital Content Delivery and Music Scheduling </li> <li> Social Media Integration and SEO Development</li> <li> Website Development and Consulting Services</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Objective Enthusiastic Pharmacist with a variety of experience in community pharmacy including compounding and managerial experience.  Enjoys multitasking by working with other healthcare professionals and insurance providers to ensure optimal patient outcomes.  Thrives on working in a team environment to provide an efficient and positive patient experience. Licenses In good standing with both Texas and Idaho State Boards of Pharmacy and a certified immunizer. Professional Experience 09/2016 to Current Consultant Company Name － City , State Experience in ACHC accreditation and compounding product development.  Pharmacy workflow solutions and marketing strategies.  Insurance billing knowledge including specialty medications, expertise in State Board inspections and license reciprocity process. 02/2016 to 08/2016 Pharmacist in Charge Company Name － City , State Set up a newly purchased pharmacy that specialized in non-sterile compounding.  Created a logical and efficient system to process prescriptions, compounding, product verification, and shipping arrangements.  Developed many compounded medications such as topical analgesics, scar diminishing creams, and a variety of metabolic supplements.  Enjoyed managing a team to promote a positive and efficient work environment. 10/2015 to 02/2016 Staff Pharmacist Company Name － City , State Gained initial non-sterile compounding experience.  Involved with processing, verifying prescriptions, and product verification.  Learned record keeping for compounding ingredients, batch and patient specific compounding.  Worked to create optimal workflow, product marketing, and develop business. 06/2012 to 10/2015 Staff Pharmacist Company Name － City , State Pharmacist with diverse experience within the company.  Staffed at a high volume 24 hour store and a clinic store.  As staff pharmacist helped to manage operations, participated in drug utilization review and medication therapy management for multiple stores.  Promoted immunizations and enjoyed patient interaction and counseling. Skills Pharmacy operations Prescription compounding and dispensing Inventory control Non-sterile compounded medication development Business development Team building Patient counseling Microsoft Office Intercom Plus BestRx Education and Training 2012 Doctor of Pharmacy University of the Incarnate Word － City , State 2003 Bachelor of Science : Economics Texas A&M University － City , State

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME842632272" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_842632272_1_549567328" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="842632272FNAM1"> </span> <span> </span> <span class="field" id="842632272LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM842632273" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM842632273"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_842632273_1_549575627" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="842632273FRFM1"> Enthusiastic Pharmacist with a variety of experience in community pharmacy including compounding and managerial experience.  Enjoys multitasking by working with other healthcare professionals and insurance providers to ensure optimal patient outcomes.  Thrives on working in a team environment to provide an efficient and positive patient experience.</div> </div> </div> <div class="section" id="SECTION_CERT842632559" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT842632559"> Licenses</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_842632559_1_549576563" style="padding-top:0px;"> <div class="field singlecolumn" id="842632559FRFM1"> In good standing with both Texas and Idaho State Boards of Pharmacy and a certified immunizer.</div> </div> </div> <div class="section" id="SECTION_EXPR842632270" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR842632270"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_842632270_1_587942097" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="842632270JSTD1"> 09/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="842632270EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="842632270JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="842632270COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="842632270JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632270JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="842632270JDES1" itemprop="description"> Experience in ACHC accreditation and compounding product development.  Pharmacy workflow solutions and marketing strategies.  Insurance billing knowledge including specialty medications, expertise in State Board inspections and license reciprocity process.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_842632270_2_549586936" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="842632270JSTD2"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="842632270EDDT2"> 08/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="842632270JTIT2"> Pharmacist in Charge</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="842632270COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="842632270JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632270JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="842632270JDES2" itemprop="description"> Set up a newly purchased pharmacy that specialized in non-sterile compounding.  Created a logical and efficient system to process prescriptions, compounding, product verification, and shipping arrangements.  Developed many compounded medications such as topical analgesics, scar diminishing creams, and a variety of metabolic supplements.  Enjoyed managing a team to promote a positive and efficient work environment.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_842632270_3_549590712" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="842632270JSTD3"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="842632270EDDT3"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="842632270JTIT3"> Staff Pharmacist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="842632270COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="842632270JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632270JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="842632270JDES3" itemprop="description"> Gained initial non-sterile compounding experience.  Involved with processing, verifying prescriptions, and product verification.  Learned record keeping for compounding ingredients, batch and patient specific compounding.  Worked to create optimal workflow, product marketing, and develop business.<br/> <div class="newSpan" style="margin-left: -155px; display: none;"> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_842632270_4_549597765" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="842632270JSTD4"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="842632270EDDT4"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="842632270JTIT4"> Staff Pharmacist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="842632270COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="842632270JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632270JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="842632270JDES4" itemprop="description"> Pharmacist with diverse experience within the company.  Staffed at a high volume 24 hour store and a clinic store.  As staff pharmacist helped to manage operations, participated in drug utilization review and medication therapy management for multiple stores.  Promoted immunizations and enjoyed patient interaction and counseling.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL843078435" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL843078435"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_843078435_1_549899545" style="padding-top:0px;"> <div class="field singlecolumn" id="843078435FRFM1"> <ul> <li> Pharmacy operations</li> <li> Prescription compounding and dispensing</li> <li> Inventory control</li> <li> Non-sterile compounded medication development</li> <li> Business development </li> <li> Team building <br/> </li> <li> Patient counseling</li> <li> Microsoft Office<br/> </li> <li> Intercom Plus</li> <li> BestRx</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC842632269" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC842632269"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_842632269_1_549598084" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="842632269GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="842632269DGRE1" itemprop="name"> Doctor of Pharmacy</span> <span class="programline" id="842632269STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="842632269SCHO1" itemprop="name"> University of the Incarnate Word</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="842632269SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632269SSTA1"> State</span> <span class="joblocation jobstate" id="842632269SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="842632269FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_842632269_2_549599376" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="842632269GRYR2"> 2003</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="842632269DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="842632269STUY2"> Economics</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="842632269SCHO2" itemprop="name"> Texas A&amp;M University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="842632269SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="842632269SSTA2"> State</span> <span class="joblocation jobstate" id="842632269SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="842632269FRFM2"> </span> </span> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Overview Masters of Social Work Performed medical social work services for over 10 years, in multiple environments, providing patients and their families with comprehensive psychosocial assessment, crisis counseling, grief counseling, end of life counseling, assistance with advance directives, code status, community referrals, and other related social service interventions Participated in conflict negotiation, managed care operations and ensuring appropriate and cost effective patient care Received on the job training as a medical and home health social worker through Kaiser Permanente, South San Francisco, CA and Cook County Hospital, Chicago, IL Self motivated, effective communicator, able to work independently, or on a team, and able to perform well in a fast pace, high pressured work atmosphere Professional Summary ___________________________________________________ Advised and consulted with Missouri hospitals and patients, utilizing InterQual, Medicare, Medicaid/MediCal, and Social Security guidelines to assist with reducing the hospital's loss of revenue by 80%, as well as reducing patient's out of pocket cost by 75% Grant writing experience, receiving funding, ranging from $35,000 to over $1,000,000 for services including pre-school and family preservation and reunification services Organized and supervised the activities of over 10 volunteers responsible for mentoring 30 pregnant and parenting teens Education Masters of Social Work : Community, Organization, Planning, and Administration University of Southern California － City , State GPA: Tommy Trojan award for merits in the School of Social Work Community, Organization, Planning, and Administration Tommy Trojan award for merits in the School of Social Work Bachelors of Art : Psychology Loyola Marymount University － City , State Psychology CPR Instructor Certification Garfield Medical Center － City , State Experience Consultant January 1998 to Current Company Name － City , State Provide temporary medical social work services in the states of California, Illinois and Missouri, for hospitals, hospice agencies, home health agencies, adult day health care programs, and psychiatric facilities Assist patients with end of life issues, advanced directives, and placement needs Perform crisis counseling, psychosocial assessments, and care plans Developed a proposal for funding, and received a contract for Los Angeles County Superior Court, as a Probate Investigator, evaluating the needs of elderly and dependent adults Utilized Medicare, MediCal and Social Security guidelines to assist with discharge planning, DME orders, and referrals to community services. Medical Social Worker January 2010 to Current Company Name － City , State Provide medical social work services for Kaiser Permanente home health and hospitals. Complete comprehensive psychosocial assessment. Provide counseling on functional losses, grief counseling, and assistance with end of life issues. Educate patients about advance directives, code status, and community referrals. Document on Clinical Documentation Systems and familiar with using Health Connect system. Medical Social Worker January 2006 to January 2010 Company Name － City , State Implement temporary medical social work services in various environments, such as hospitals, hospice, adult day health care, home health and psychiatric facilities. Provide patients and their families with comprehensive psychosocial assessment, care plans, crisis counseling, grief counseling, end of life counseling, assistance with advance directives, code status, community referrals, and other related social service interventions, discharge planning, and case management. Assess, and initiate discharge planning by providing psychosocial assessments, placements, and counseling to patients, and in acute rehabilitation units. Clinical Social Worker II January 2004 to January 2006 Company Name － City , State Initiated interventions with identified at risk patients and families, admitted in the maternal child units, neonatal intensive care unit, pediatric unit, medical/surgical unit, icu, ccu and the emergency department. Assist patients with crisis counseling, end of life issues, reports to local authorities, and other related social service interventions. Assisted the health education department with CPR re-certification for hospital staff. Skills case management, counseling, CPR, discharge planning, Documentation, functional, health education, home health, hospice, Instructor, Assist patients, proposal, rehabilitation Memberships/Scholarly Societies American Heart Association California Board of Behavioral Sciences National Association of Social Workers YMCA Youth Coach

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME735416266" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_735416266_1_476430779" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="735416266FNAM1"> </span> <span> </span> <span class="field" id="735416266LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM735416268" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM735416268"> Professional Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_735416268_1_476430788" style="padding-top:0px;"> <div class="field singlecolumn" id="735416268FRFM1"> Masters of Social Work Performed medical social work services for over 10 years, in multiple environments, providing patients and their families with comprehensive psychosocial assessment, crisis counseling, grief counseling, end of life counseling, assistance with advance directives, code status, community referrals, and other related social service interventions Participated in conflict negotiation, managed care operations and ensuring appropriate and cost effective patient care Received on the job training as a medical and home health social worker through Kaiser Permanente, South San Francisco, CA and Cook County Hospital, Chicago, IL Self motivated, effective communicator, able to work independently, or on a team, and able to perform well in a fast pace, high pressured work atmosphere Professional Summary ___________________________________________________ Advised and consulted with Missouri hospitals and patients, utilizing InterQual, Medicare, Medicaid/MediCal, and Social Security guidelines to assist with reducing the hospital's loss of revenue by 80%, as well as reducing patient's out of pocket cost by 75% Grant writing experience, receiving funding, ranging from $35,000 to over $1,000,000 for services including pre-school and family preservation and reunification services Organized and supervised the activities of over 10 volunteers responsible for mentoring 30 pregnant and parenting teens </div> </div> </div> <div class="section" id="SECTION_HILT735416269" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM735418707" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EDUC735416271" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC735416271"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_735416271_1_476430785" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="735416271DGRE1" itemprop="name"> Masters of Social Work</span> <span> : </span> <span class="programline" dependency="STUY" id="735416271STUY1"> Community, Organization, Planning, and Administration</span> <span class="jobdates" id="735416271GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="735416271SCHO1" itemprop="name"> University of Southern California</span> <span> － </span> <span class="joblocation jobcity" id="735416271SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416271SSTA1"> State</span> <span class="joblocation jobstate" id="735416271SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="735416271GRPA1"> Tommy Trojan award for merits in the School of Social Work</span> </span> <span class="paddedline"> <span class="field" id="735416271FRFM1"> Community, Organization, Planning, and Administration Tommy Trojan award for merits in the School of Social Work</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_735416271_2_476430786" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="735416271DGRE2" itemprop="name"> Bachelors of Art</span> <span> : </span> <span class="programline" dependency="STUY" id="735416271STUY2"> Psychology</span> <span class="jobdates" id="735416271GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="735416271SCHO2" itemprop="name"> Loyola Marymount University</span> <span> － </span> <span class="joblocation jobcity" id="735416271SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416271SSTA2"> State</span> <span class="joblocation jobstate" id="735416271SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="735416271FRFM2"> Psychology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_735416271_3_476430787" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="735416271DGRE3" itemprop="name"> CPR Instructor Certification</span> <span class="programline" dependency="STUY" id="735416271STUY3"> </span> <span class="jobdates" id="735416271GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="735416271SCHO3" itemprop="name"> Garfield Medical Center</span> <span> － </span> <span class="joblocation jobcity" id="735416271SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416271SSTA3"> State</span> <span class="joblocation jobstate" id="735416271SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="735416271FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_DISS735418708" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR735416270" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR735416270"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_735416270_1_476430781" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="735416270JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="735416270JSTD1"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="735416270EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="735416270COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="735416270JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416270JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="735416270JDES1" itemprop="description"> <ul> <li> Provide temporary medical social work services in the states of California, Illinois and Missouri, for hospitals, hospice agencies, home health agencies, adult day health care programs, and psychiatric facilities Assist patients with end of life issues, advanced directives, and placement needs Perform crisis counseling, psychosocial assessments, and care plans Developed a proposal for funding, and received a contract for Los Angeles County Superior Court, as a Probate Investigator, evaluating the needs of elderly and dependent adults Utilized Medicare, MediCal and Social Security guidelines to assist with discharge planning, DME orders, and referrals to community services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_735416270_2_476430782" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="735416270JTIT2"> Medical Social Worker</span> <br/> <span> <span class="jobdates" format="%B %Y" id="735416270JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="735416270EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="735416270COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="735416270JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416270JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="735416270JDES2" itemprop="description"> <ul> <li> Provide medical social work services for Kaiser Permanente home health and hospitals.</li> <li> Complete comprehensive psychosocial assessment.</li> <li> Provide counseling on functional losses, grief counseling, and assistance with end of life issues.</li> <li> Educate patients about advance directives, code status, and community referrals.</li> <li> Document on Clinical Documentation Systems and familiar with using Health Connect system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_735416270_3_476430783" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="735416270JTIT3"> Medical Social Worker</span> <br/> <span> <span class="jobdates" format="%B %Y" id="735416270JSTD3"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="735416270EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="735416270COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="735416270JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416270JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="735416270JDES3" itemprop="description"> <ul> <li> Implement temporary medical social work services in various environments, such as hospitals, hospice, adult day health care, home health and psychiatric facilities.</li> <li> Provide patients and their families with comprehensive psychosocial assessment, care plans, crisis counseling, grief counseling, end of life counseling, assistance with advance directives, code status, community referrals, and other related social service interventions, discharge planning, and case management.</li> <li> Assess, and initiate discharge planning by providing psychosocial assessments, placements, and counseling to patients, and in acute rehabilitation units.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_735416270_4_476430784" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="735416270JTIT4"> Clinical Social Worker II</span> <br/> <span> <span class="jobdates" format="%B %Y" id="735416270JSTD4"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="735416270EDDT4"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="735416270COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="735416270JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="735416270JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="735416270JDES4" itemprop="description"> <ul> <li> Initiated interventions with identified at risk patients and families, admitted in the maternal child units, neonatal intensive care unit, pediatric unit, medical/surgical unit, icu, ccu and the emergency department.</li> <li> Assist patients with crisis counseling, end of life issues, reports to local authorities, and other related social service interventions.</li> <li> Assisted the health education department with CPR re-certification for hospital staff.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL735416273" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL735416273"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_735416273_1_476430790" style="padding-top:0px;"> <div class="field singlecolumn" id="735416273FRFM1"> case management, counseling, CPR, discharge planning, Documentation, functional, health education, home health, hospice, Instructor, Assist patients, proposal, rehabilitation</div> </div> </div> <div class="section" id="SECTION_AWAR735418709" style="padding-top:0px;"> </div> <div class="section" id="SECTION_PUBL735418710" style="padding-top:0px;"> </div> <div class="section" id="SECTION_PRES735418711" style="padding-top:0px;"> </div> <div class="section" id="SECTION_AFIL735416272" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL735416272"> Memberships/Scholarly Societies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_735416272_1_476430789" style="padding-top:0px;"> <div class="field singlecolumn" id="735416272FRFM1"> American Heart Association California Board of Behavioral Sciences National Association of Social Workers YMCA Youth Coach</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Professional Summary Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments. Skills Database design Excellent problem-solving abilities Windows and Linux Website and portal monitoring Network maintenance Data backup and retrieval Product templates Brand development PHP Excellent communication skills SEO coding and strategy Website maintenance Adobe Photoshop Adobe Illustrator MailChimp PowerPoint presentations Web content HTML and CSS Adobe InDesign Superior verbal and written communication skills AP, MLA and Chicago Manuals of Style Natural leader Self-starter Desktop and laptop repair Patient Work History IT CONSULTANT , 01/2001 to Current Company Name – City , State IT, management, and marketing consultant providing business solutions, training, and motivation along with design and production for print and web certified with Sage Software and Intuit. Designed, and customized databases and created software integration solutions. Developed web and ecommerce sites. Designed and implemented motivation and training programs and workflow solutions Provided training for IBM, Continental Airlines, American Airlines, Exxon Provided troubleshooting and help desk support Developed search engine marketing and keyword strategy for ecommerce and lead generating websites Performed website analysis including performance metrics. Established compatibility with third party software products by developing program for modification and integration. Developed and implemented complex Internet and Intranet applications on multiple platforms. Coordinated with systems partners to finalize designs and confirm requirements. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Streamlined and enhanced the corporate accounting and operations system. Designed strategic plan for component development practices to support future projects. Managed creative projects from concept to completion while managing outside vendors. Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work. Designed and implemented new server standards for core business services. LEAD INSTRUCTOR , 01/1994 to 01/2001 Company Name – City , State Start-up software training firm attained Top-Ten ranking in the Dallas Business Journal Business servicing Fortune 500 and smaller clients. Developed marketing strategy, training, and certification curricula. Taught technical modules on programming, project management, graphics, and databases. Organized and managed Microsoft Office User Specialist training for AT&T Alliance Developed and managed a consulting practice as a strategic company initiative CTO Lead in strategic and operational planning to achieve business goals Achieved and exceeded revenue goals in a changing technology environment Developed and maintained appropriate IT organizational structure to support business Identified opportunities for appropriate cost-effective investment of resources including staffing, purchasing , in-house development Establish department goals, objectives, and operating procedures Taught full curriculum offerings and trained and managed team of instructors Developed training program for AT&T Project lead on development projects Provided consultation, help desk, and troubleshooting Developed training and recruiting for instructors Produced career oriented lectures and presentations PHOTOGRAPHER/DESIGNER Portrait - commercial photography and video for print, web, and broadcast Took on a losing business and dominated market in under three years Offered full services including aerial, industrial, and color lab Built a market for commercial photography where none existed Photoshop expert ENGINEER Analyzed and designed plant workflow to meet company quality and revenue needs Time motion studies to assess mechanics and efficiencies of each operation Calculated piece rate against revenue projections Illustrated manufacturing specification catalog Trained employees on each operation. AND MANAGEMENT CONSULTANTInstructor and Consultant , 09/1992 to 01/1994 Company Name – City , State with a proven track record of problem solving, training, and business services for small to Fortune 500 Corporations. RESULTS ORIENTED Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways. Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers. Created an online training program to be used during video training conferences. Selected and assigned instructors to conduct training seminars. Clearly communicated objectives for all lessons, units and projects to all participants. Addressed all questions from training program participants. Worked with an average of [number] participants per class. Taught weekly internal software classes to more than [number] new users. Assumed ownership of all training program initiatives. Education Bachelor of Science : Information Technology , Current South University Online - City , State Information Technology Outstanding Achievement Award Affiliations Member National Society of Collegiate Scholars Member Dallas Society of Visual Communication American Society of Magazine Photographers International Webmaster's Association Microsoft Partner Global WebSphere Community Skills ASP.net, .net, ACT!, Adobe, Acrobat, Photoshop, Apache, Apple, ASP, broadcast, business solutions, catalog, color, consultant, consultation, consulting, credit, Crystal Reports, CSS, clients, databases, document management, ecommerce, ENGINEER, focus, graphics, help desk support, help desk, IBM, IBM WebSphere, InDesign, Javascript, Languages, TEAM BUILDER, Linux, marketing strategy, marketing, market, C#, Microsoft Office User Specialist, Microsoft Office XP, MS Project, Windows 8, Windows, Windows 9.x, MySQL, OS 5, organizational, photography, PHOTOGRAPHER, PhP, presentations, problem solving, programming, Project lead, project management, purchasing, quality, QuarkXPress, QuickBooks, recruiting, Sage, software training, specification, MS SQL Server, staffing, strategy, strategic, structured, training programs, troubleshooting, VBA, VBScript, video, Visio, MS Visual Basic, MS Visual C++, MS Visual Studio, website, websites, web marketing, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME492605993" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_492605993_1_321284221"> <div class="name" itemprop="name"> <span class="field" id="492605993FNAM1"> </span> <span> </span> <span class="field" id="492605993LNAM1"> IT CONSULTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section SECTION_ALNK" id="SECTION_ALNK492612186" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SUMM492606210" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM492606210"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492606210_1_321288638"> <div class="field singlecolumn" id="492606210FRFM1"> Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments.</div> </div> </div> <div class="section" id="SECTION_HILT492606211" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT492606211"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492606211_1_321287891"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="492606211SKC11"> <ul> <li> Database design</li> <li> Excellent problem-solving abilities</li> <li> Windows and Linux</li> <li> Website and portal monitoring</li> <li> Network maintenance</li> <li> Data backup and retrieval</li> <li> Product templates</li> <li> Brand development</li> <li> PHP</li> <li> Excellent communication skills</li> <li> SEO coding and strategy</li> <li> Website maintenance</li> </ul> </td> <td class="field twocol_2" id="492606211SKC21"> <ul> <li> Adobe Photoshop</li> <li> Adobe Illustrator</li> <li> MailChimp</li> <li> PowerPoint presentations</li> <li> Web content</li> <li> HTML and CSS</li> <li> Adobe InDesign</li> <li> Superior verbal and written communication skills</li> <li> AP, MLA and Chicago Manuals of Style</li> <li> Natural leader</li> <li> Self-starter</li> <li> Desktop and laptop repair</li> <li> Patient</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR492605995" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR492605995"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492605995_1_321284224" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492605995JTIT1"> IT CONSULTANT</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="492605995JSTD1"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="492605995EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492605995COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="492605995JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492605995JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="492605995JDES1" itemprop="description"> <ul> <li> IT, management, and marketing consultant providing business solutions, training, and motivation along with design and production for print and web certified with Sage Software and Intuit.</li> <li> Designed, and customized databases and created software integration solutions.</li> <li> Developed web and ecommerce sites.</li> <li> Designed and implemented motivation and training programs and workflow solutions Provided training for IBM, Continental Airlines, American Airlines, Exxon Provided troubleshooting and help desk support Developed search engine marketing and keyword strategy for ecommerce and lead generating websites Performed website analysis including performance metrics.</li> <li> Established compatibility with third party software products by developing program for modification and integration.</li> <li> Developed and implemented complex Internet and Intranet applications on multiple platforms.</li> <li> Coordinated with systems partners to finalize designs and confirm requirements.</li> <li> Ensured network, system and data availability and integrity through preventative maintenance and upgrades.</li> <li> Streamlined and enhanced the corporate accounting and operations system.</li> <li> Designed strategic plan for component development practices to support future projects.</li> <li> Managed creative projects from concept to completion while managing outside vendors.</li> <li> Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.</li> <li> Designed and implemented new server standards for core business services.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492605995_2_321284225" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492605995JTIT2"> LEAD INSTRUCTOR</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="492605995JSTD2"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="492605995EDDT2"> 01/2001</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492605995COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="492605995JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492605995JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="492605995JDES2" itemprop="description"> <ul> <li> Start-up software training firm attained Top-Ten ranking in the Dallas Business Journal Business servicing Fortune 500 and smaller clients.</li> <li> Developed marketing strategy, training, and certification curricula.</li> <li> Taught technical modules on programming, project management, graphics, and databases.</li> <li> Organized and managed Microsoft Office User Specialist training for AT&amp;T Alliance Developed and managed a consulting practice as a strategic company initiative CTO Lead in strategic and operational planning to achieve business goals Achieved and exceeded revenue goals in a changing technology environment Developed and maintained appropriate IT organizational structure to support business Identified opportunities for appropriate cost-effective investment of resources including staffing, purchasing , in-house development Establish department goals, objectives, and operating procedures Taught full curriculum offerings and trained and managed team of instructors Developed training program for AT&amp;T Project lead on development projects Provided consultation, help desk, and troubleshooting Developed training and recruiting for instructors Produced career oriented lectures and presentations PHOTOGRAPHER/DESIGNER Portrait - commercial photography and video for print, web, and broadcast Took on a losing business and dominated market in under three years Offered full services including aerial, industrial, and color lab Built a market for commercial photography where none existed Photoshop expert ENGINEER Analyzed and designed plant workflow to meet company quality and revenue needs Time motion studies to assess mechanics and efficiencies of each operation Calculated piece rate against revenue projections Illustrated manufacturing specification catalog Trained employees on each operation.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_492605995_3_321284223" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="492605995JTIT3"> AND MANAGEMENT CONSULTANTInstructor and Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="492605995JSTD3"> 09/1992</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="492605995EDDT3"> 01/1994</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="492605995COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="492605995JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="492605995JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="492605995JDES3" itemprop="description"> <ul> <li> with a proven track record of problem solving, training, and business services for small to Fortune 500 Corporations.</li> <li> RESULTS ORIENTED</li> <li> Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.</li> <li> Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.</li> <li> Created an online training program to be used during video training conferences.</li> <li> Selected and assigned instructors to conduct training seminars.</li> <li> Clearly communicated objectives for all lessons, units and projects to all participants.</li> <li> Addressed all questions from training program participants.</li> <li> Worked with an average of <font color="#0000ff"> [number]</font> participants per class.</li> <li> Taught weekly internal software classes to more than <font color="#0000ff"> [number]</font> new users.</li> <li> Assumed ownership of all training program initiatives.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC492605997" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC492605997"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492605997_1_321284227" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="492605997DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="492605997STUY1"> Information Technology</span> <span> , </span> <span class="jobdates" id="492605997GRYR1"> Current</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="492605997SCHO1" itemprop="name"> South University Online</span> <span> - </span> <span class="joblocation jobcity" id="492605997SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="492605997SSTA1"> State</span> <br/> </span> <span class="field" id="492605997FRFM1"> <ul> Information Technology<li> Outstanding Achievement Award</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL492605998" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL492605998"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492605998_1_321284228"> <div class="field singlecolumn" id="492605998FRFM1"> Member National Society of Collegiate Scholars Member Dallas Society of Visual Communication American Society of Magazine Photographers International Webmaster's Association Microsoft Partner Global WebSphere Community </div> </div> </div> <div class="section" id="SECTION_SKLL492606000" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL492606000"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_492606000_1_321284231"> <div class="field singlecolumn" id="492606000FRFM1"> ASP.net, .net, ACT!, Adobe, Acrobat, Photoshop, Apache, Apple, ASP, broadcast, business solutions, catalog, color, consultant, consultation, consulting, credit, Crystal Reports, CSS, clients, databases, document management, ecommerce, ENGINEER, focus, graphics, help desk support, help desk, IBM, IBM WebSphere, InDesign, Javascript, Languages, TEAM BUILDER, Linux, marketing strategy, marketing, market, C#, Microsoft Office User Specialist, Microsoft Office XP, MS Project, Windows 8, Windows, Windows 9.x, MySQL, OS 5, organizational, photography, PHOTOGRAPHER, PhP, presentations, problem solving, programming, Project lead, project management, purchasing, quality, QuarkXPress, QuickBooks, recruiting, Sage, software training, specification, MS SQL Server, staffing, strategy, strategic, structured, training programs, troubleshooting, VBA, VBScript, video, Visio, MS Visual Basic, MS Visual C++, MS Visual Studio, website, websites, web marketing, workflow</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Results-oriented California CPA who adapts seamlessly to constantly evolving accounting processes and technology. Capable at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes.  Skills Complex problem solving Analytical reasoning Financial statement analysis SOX Compliance Business function consolidation Process re-engineering System requirement writing and implementation testing Outstanding interpersonal and organizational skills Excellent Oracle skills in all modules Oracle FSG report writing Advance Excel and Access proficiency High adaptability to new technology Account reconciliation expert Experienced in revenue recognition Experience Company Name City , State Consultant 02/2014 to Current As a member of the special project team to bring client's offshore accounting function back to the U.S., I traveled overseas to thoroughly learn and understand the complex revenue recognition model and subsequently closed year end and provided training to client's U.S. team. The transition went smoothly and efficiently, and it was completed prior to the original target date. Engaged in client's divestiture process, responsible for training and transitioning of accounting functionality from the client to the buyer, resulting a smooth transition of the sold business unit. Managed monthly maintenance and changes in Oracle Flexfields and Financial Statement Generator (FSG) to ensure that financial reporting was accurate and reflected the up-to-date corporate rollups. As a member of the Oracle 12 upgrade team, created validation methodologies in order to ensure financial reporting integrity. Served as a key contributor of the client's monthly and quarterly close and consolidation process, managed and monitored the database of close tasks and journal entries, coordinated with various accounting groups to ensure that each close was smooth and timely. Assisted the client in the quarterly and annual audit of financial information with external auditors. Stepped into the role of cost accounting at quarter end with only a few days of notice. In addition to contributing to a successful quarter end, identified the weakness of existing Inventory and Cost Accounting process, and recommended solutions and improvements. Company Name City , State Consultant 01/2013 to 01/2014 Responsible for complex monthly revenue recognition, reporting, and trend analysis. Reviewed contracts to interpret, determine, implement, maintain royalty rate database, calculated and performed royalty variance analysis. Monitored billing and royalty ratio to determine reasonableness and identify billing and royalty miss match, which prevented incorrect billing/royalty payments. Reviewed monthly closing process, recommended improvements, and implemented work flow streamlining. Identified relevant reports, recommended methodologies, created new journal entries for mid-month close due to a client company ownership change, and contributed to the timely completion of the acquisition. Utilizing my Accounting and IT hybrid experiences, I researched and identified source data of various systems, designed and created tools which provided consolidated revenue and expense ratio analysis for the management team. Company Name City , State IT Business System Analyst 01/2006 to 01/2012 As an Oracle Application "customer facing" resource, I liaised with project managers, enterprise architects, business users, and various development teams to review, analyze, evaluate, and approve complex business functional requirements. Partnered with stakeholders to forecast project costs and delivery time to ensure senior management's successful prioritization of projects. Facilitated joint application design sessions with development teams and created "business requirement traceable" system requirements, test cases, method of procedures, and short interval schedules, resulting in efficient and timely delivery of projects. Coordinated design and system requirement approvals and maintained documents in DOORS system to comply with IT SOX requirements. Actively communicated and participated in problem solving with IT release environment teams during development, quality assurance, user acceptance testing, production, and post production warranty periods - to achieve efficient transitions of various project phases. Supervisor of Revenue Accounting and Analysis Managed three revenue accounting staff members, from their selection, operation and personal growth development. Conducted one-on-one sessions on a regular basis and performed mid-year and annual reviews. Ensured timely and accurate reporting of service revenue/ARPU in accordance with various GAAP accounting rules, and contributed to the effort of successfully shortening the company's revenue accounting closing days from three weeks to four business days. Worked closely with the financial planning team on revenue trend analysis/forecasting, and the operation team on preparation of documentation and development of revenue recognition methods for new products and services. Cooperated with external auditors on quarterly and annual audits, and internal teams on SOX control testing and documentation. Supervised and prepared accurate and timely reports/analysis for all aspects of the financial statements in relation to revenue, deferred revenue, cost of revenue, and operation metrics. Prepared monthly reporting and analysis packages for the management team, and implemented an enhanced financial system to streamline revenue reporting. Company Name City , State Corporate Accountant 01/2002 to 01/2006 Performed monthly closing, variance analysis, and reconciliation of complex accounts. Reviewed account balances/aging trends and provided flux analysis for internal financial reporting, forecasting, and external audits. Participated and contributed account transaction data analysis during the Oracle 11i implementation. Communicated and cooperated with international and domestic subsidiaries to streamline the closing process. Prepared monthly fixed asset mass additions, deletions, depreciation, and inter-department asset transfers. Calculated and recorded monthly foreign exchange gains/losses. Reviewed and interpreted contracts and related accounting publications to ensure appropriate reporting of various expenses. Documented and implemented accounting control procedures for Sarbanes-Oxley compliance. Company Name City , State Marketing Business Analyst/Accounting Manager 01/2000 to 01/2001 Completed the Cisco/Vovida integration successfully with Cisco Acquisition teams. Facilitated cross-functional global sales meetings between the field and marketing teams resulting in effective communication and timely resolution of major account issues. 2 Renee Chen Obtained, consolidated, and analyzed major account information from both the sales and marketing teams on a continuing basis resulting in the availability of an up-to-date forecasting of quarterly sales revenues. Established the Vovida Networks, Inc. Accounting Department, recruited, trained/managed the staff accountant, and implemented internal controls into a rapidly growing start-up environment. Provided revenue/expense budgeting, forecasting, and reporting. Cooperated with Cisco acquisition teams on the due diligence process, and closed the acquisition within a month after the announcement. Company Name City , State Senior Accountant 01/1999 to 01/2000 Responsible for general ledger analysis, monthly and year-end closing, and project revenue/cost analysis. Designed and prepared monthly actual/budget comparative financial statements for departmental managers, senior executives, and the board of directors. Responsible for revenue and expense forecasting at both the corporate and departmental level. Responsible for reviewing and interpreting contracts to implement revenue recognition policies and procedures per FASB guidelines. Facilitated tax returns and annual audits with CPA firms. Responsible for managing and maintaining the Platinum/FRS financial reporting system. Company Name City , State Associate Tax Analyst 01/1998 to 01/1999 Performed financial statement auditing. Provided tax research and planning services for a variety of clients. Prepared complex quarterly and annual federal, state, local, property, and sales/use tax returns for multi-state corporate clients. Assisted clients with their records and provided book-keeping services. Company Name City , State Corporate Tax Analyst 01/1997 to 01/1998 Analyzed a variety of general ledger accounts and interpreted financial information to derive income/losses for tax reporting purposes. Education and Training Master of Science : Accounting/Taxation San Francisco State University Accounting/Taxation Extensive course training in the fields of corporate finance, taxation, and business law. Bachelor of Science : Business Administration Accounting San Francisco State University Business Administration Accounting Coursework in accounting, finance, marketing, and information systems. Skills Accounting, accountant, Accounts Payable, Accounts Receivable, streamline, application design, auditing, billing, book-keeping, budgeting, budget, business law, business process, Cisco, closing, excellent communication, interpersonal skills, contracts, corporate finance, Cost Accounting, cost analysis, CPA, client, clients, data analysis, database, delivery, documentation, DOORS, due diligence, senior management, external audits, finance, Financial, financial planning, financial reporting, financial reporting, financial statements, forecasting, foreign exchange, functional, General Ledger, general ledger accounts, information systems, Inventory, managing, marketing, meetings, enterprise, Networks, Oracle, Oracle Application, Oracle Financials, Oracle Financial, Platinum, policies, problem solving, publications, quality assurance, report writing, reporting, requirement, revenue recognition, sales, Sarbanes-Oxley, Supervisor, system analyst, tax, tax research, tax returns, team player, trend, upgrade, validation, variance analysis, year-end Activities and Honors California CPA. Completed the UC Santa Cruz Certificate of Project and Program Management. Coursework in SQL and Relational Database. 3

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME999111386" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_999111386_1_662293307" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="999111386FNAM1"> </span> <span> </span> <span class="field" id="999111386LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM999111392" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM999111392"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111392_1_662297786" style="padding-top:0px;"> <div class="field singlecolumn" id="999111392FRFM1"> Results-oriented California CPA who adapts seamlessly to constantly evolving accounting processes and technology. Capable at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes. </div> </div> </div> <div class="section" id="SECTION_HILT999111393" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT999111393"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111393_1_662311543" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="999111393SKC11"> <ul> <li class=""> Complex problem solving</li> <li class=""> Analytical reasoning</li> <li class=""> Financial statement analysis</li> <li class=""> SOX Compliance</li> <li class=""> Business function consolidation</li> <li class=""> Process re-engineering</li> <li class=""> System requirement writing and implementation testing</li> </ul> </td> <td class="field twocol_2" id="999111393SKC21"> <ul> <li class=""> Outstanding interpersonal and organizational skills</li> <li class=""> Excellent Oracle skills in all modules</li> <li class=""> Oracle FSG report writing</li> <li class=""> Advance Excel and Access proficiency</li> <li class=""> High adaptability to new technology</li> <li class=""> <span class=""> Account reconciliation expert</span> </li> <li class=""> Experienced in revenue recognition</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR999111388" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR999111388"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111388_1_662293309" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD1"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES1" itemprop="description"> <ul> <li> As a member of the special project team to bring client's offshore accounting function back to the U.S., I traveled overseas to thoroughly learn and understand the complex revenue recognition model and subsequently closed year end and provided training to client's U.S. team. The transition went smoothly and efficiently, and it was completed prior to the original target date.</li> <li> Engaged in client's divestiture process, responsible for training and transitioning of accounting functionality from the client to the buyer, resulting a smooth transition of the sold business unit.</li> <li> Managed monthly maintenance and changes in Oracle Flexfields and Financial Statement Generator (FSG) to ensure that financial reporting was accurate and reflected the up-to-date corporate rollups.</li> <li> As a member of the Oracle 12 upgrade team, created validation methodologies in order to ensure financial reporting integrity.</li> <li> Served as a key contributor of the client's monthly and quarterly close and consolidation process, managed and monitored the database of close tasks and journal entries, coordinated with various accounting groups to ensure that each close was smooth and timely.</li> <li> Assisted the client in the quarterly and annual audit of financial information with external auditors.</li> <li> Stepped into the role of cost accounting at quarter end with only a few days of notice.</li> <li> In addition to contributing to a successful quarter end, identified the weakness of existing Inventory and Cost Accounting process, and recommended solutions and improvements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_2_662293310" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT2"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD2"> 01/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT2"> 01/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES2" itemprop="description"> <ul> <li> Responsible for complex monthly revenue recognition, reporting, and trend analysis.</li> <li> Reviewed contracts to interpret, determine, implement, maintain royalty rate database, calculated and performed royalty variance analysis.</li> <li> Monitored billing and royalty ratio to determine reasonableness and identify billing and royalty miss match, which prevented incorrect billing/royalty payments.</li> <li> Reviewed monthly closing process, recommended improvements, and implemented work flow streamlining.</li> <li> Identified relevant reports, recommended methodologies, created new journal entries for mid-month close due to a client company ownership change, and contributed to the timely completion of the acquisition.</li> <li> Utilizing my Accounting and IT hybrid experiences, I researched and identified source data of various systems, designed and created tools which provided consolidated revenue and expense ratio analysis for the management team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_3_662293311" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT3"> IT Business System Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD3"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT3"> 01/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES3" itemprop="description"> <ul> <li> As an Oracle Application "customer facing" resource, I liaised with project managers, enterprise architects, business users, and various development teams to review, analyze, evaluate, and approve complex business functional requirements.</li> <li> Partnered with stakeholders to forecast project costs and delivery time to ensure senior management's successful prioritization of projects.</li> <li> Facilitated joint application design sessions with development teams and created "business requirement traceable" system requirements, test cases, method of procedures, and short interval schedules, resulting in efficient and timely delivery of projects.</li> <li> Coordinated design and system requirement approvals and maintained documents in DOORS system to comply with IT SOX requirements.</li> <li> Actively communicated and participated in problem solving with IT release environment teams during development, quality assurance, user acceptance testing, production, and post production warranty periods - to achieve efficient transitions of various project phases.</li> <li> Supervisor of Revenue Accounting and Analysis Managed three revenue accounting staff members, from their selection, operation and personal growth development.</li> <li> Conducted one-on-one sessions on a regular basis and performed mid-year and annual reviews.</li> <li> Ensured timely and accurate reporting of service revenue/ARPU in accordance with various GAAP accounting rules, and contributed to the effort of successfully shortening the company's revenue accounting closing days from three weeks to four business days.</li> <li> Worked closely with the financial planning team on revenue trend analysis/forecasting, and the operation team on preparation of documentation and development of revenue recognition methods for new products and services.</li> <li> Cooperated with external auditors on quarterly and annual audits, and internal teams on SOX control testing and documentation.</li> <li> Supervised and prepared accurate and timely reports/analysis for all aspects of the financial statements in relation to revenue, deferred revenue, cost of revenue, and operation metrics.</li> <li> Prepared monthly reporting and analysis packages for the management team, and implemented an enhanced financial system to streamline revenue reporting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_4_662293312" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT4"> Corporate Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT4"> 01/2006</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES4" itemprop="description"> <ul> <li> Performed monthly closing, variance analysis, and reconciliation of complex accounts.</li> <li> Reviewed account balances/aging trends and provided flux analysis for internal financial reporting, forecasting, and external audits.</li> <li> Participated and contributed account transaction data analysis during the Oracle 11i implementation.</li> <li> Communicated and cooperated with international and domestic subsidiaries to streamline the closing process.</li> <li> Prepared monthly fixed asset mass additions, deletions, depreciation, and inter-department asset transfers.</li> <li> Calculated and recorded monthly foreign exchange gains/losses.</li> <li> Reviewed and interpreted contracts and related accounting publications to ensure appropriate reporting of various expenses.</li> <li> Documented and implemented accounting control procedures for Sarbanes-Oxley compliance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_5_662293313" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT5"> Marketing Business Analyst/Accounting Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD5"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT5"> 01/2001</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES5" itemprop="description"> <ul> <li> Completed the Cisco/Vovida integration successfully with Cisco Acquisition teams.</li> <li> Facilitated cross-functional global sales meetings between the field and marketing teams resulting in effective communication and timely resolution of major account issues.</li> <li> 2 Renee Chen Obtained, consolidated, and analyzed major account information from both the sales and marketing teams on a continuing basis resulting in the availability of an up-to-date forecasting of quarterly sales revenues.</li> <li> Established the Vovida Networks, Inc.</li> <li> Accounting Department, recruited, trained/managed the staff accountant, and implemented internal controls into a rapidly growing start-up environment.</li> <li> Provided revenue/expense budgeting, forecasting, and reporting.</li> <li> Cooperated with Cisco acquisition teams on the due diligence process, and closed the acquisition within a month after the announcement.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_6_662293314" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT6"> Senior Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD6"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT6"> 01/2000</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES6" itemprop="description"> <ul> <li> Responsible for general ledger analysis, monthly and year-end closing, and project revenue/cost analysis.</li> <li> Designed and prepared monthly actual/budget comparative financial statements for departmental managers, senior executives, and the board of directors.</li> <li> Responsible for revenue and expense forecasting at both the corporate and departmental level.</li> <li> Responsible for reviewing and interpreting contracts to implement revenue recognition policies and procedures per FASB guidelines.</li> <li> Facilitated tax returns and annual audits with CPA firms.</li> <li> Responsible for managing and maintaining the Platinum/FRS financial reporting system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_7_662293315" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT7"> Associate Tax Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD7"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT7"> 01/1999</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES7" itemprop="description"> <ul> <li> Performed financial statement auditing.</li> <li> Provided tax research and planning services for a variety of clients.</li> <li> Prepared complex quarterly and annual federal, state, local, property, and sales/use tax returns for multi-state corporate clients.</li> <li> Assisted clients with their records and provided book-keeping services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111388_8_662293316" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="999111388COMP8" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="999111388JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999111388JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="999111388JTIT8"> Corporate Tax Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="999111388JSTD8"> 01/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="999111388EDDT8"> 01/1998</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="999111388JDES8" itemprop="description"> <ul> <li> Analyzed a variety of general ledger accounts and interpreted financial information to derive income/losses for tax reporting purposes.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC999111389" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC999111389"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111389_1_662293317" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="999111389DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="999111389STUY1"> Accounting/Taxation</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="999111389SCHO1" itemprop="name"> San Francisco State University</span> <span class="joblocation jobcity" id="999111389SCIT1"> </span> <span class="joblocation jobstate" id="999111389SSTA1"> </span> <span class="joblocation jobstate" id="999111389SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="999111389FRFM1"> Accounting/Taxation Extensive course training in the fields of corporate finance, taxation, and business law.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111389_2_662293318" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="999111389DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="999111389STUY2"> Business Administration Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="999111389SCHO2" itemprop="name"> San Francisco State University</span> <span class="joblocation jobcity" id="999111389SCIT2"> </span> <span class="joblocation jobstate" id="999111389SSTA2"> </span> <span class="joblocation jobstate" id="999111389SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="999111389FRFM2"> Business Administration Accounting</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999111389_3_662293319" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="999111389DGRE3" itemprop="name"> Coursework in accounting, finance, marketing, and information systems.</span> <span class="programline" dependency="STUY" id="999111389STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="999111389FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL999111391" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL999111391"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111391_1_662293321" style="padding-top:0px;"> <div class="field singlecolumn" id="999111391FRFM1"> Accounting, accountant, Accounts Payable, Accounts Receivable, streamline, application design, auditing, billing, book-keeping, budgeting, budget, business law, business process, Cisco, closing, excellent communication, interpersonal skills, contracts, corporate finance, Cost Accounting, cost analysis, CPA, client, clients, data analysis, database, delivery, documentation, DOORS, due diligence, senior management, external audits, finance, Financial, financial planning, financial reporting, financial reporting, financial statements, forecasting, foreign exchange, functional, General Ledger, general ledger accounts, information systems, Inventory, managing, marketing, meetings, enterprise, Networks, Oracle, Oracle Application, Oracle Financials, Oracle Financial, Platinum, policies, problem solving, publications, quality assurance, report writing, reporting, requirement, revenue recognition, sales, Sarbanes-Oxley, Supervisor, system analyst, tax, tax research, tax returns, team player, trend, upgrade, validation, variance analysis, year-end</div> </div> </div> <div class="section" id="SECTION_AFIL999111390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL999111390"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999111390_1_662293320" style="padding-top:0px;"> <div class="field singlecolumn" id="999111390FRFM1"> California CPA. Completed the UC Santa Cruz Certificate of Project and Program Management. Coursework in SQL and Relational Database. 3</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Over 20 years experience working with IFC on many sectors - oil and gas, mining, renewable energy and Skills Experience with IFC jeopardy projects, portfolio management.    Experience with several IFC Portfolio Databases.  Experience Consultant , 12/1996 to Current Company Name － City Conducted risk and impairment analyses of IFC's portfolio of loan and equity investments and recommended to senior management the specific loss reserves to cover impaired individual investments. Analyzed financial statements of client companies and coordinated with Investment Officers to validate information from IFC files. Participated in the development of a new loan loss reserve forecasting tool based on loan migration analysis. Took part in the preparation of the FY97 Loss Reserve Review Paper. Participated in discussions on the status of investee companies with the Investment Departments. Prepared project status reports to external auditors. Policy Analyst , 03/1991 to 07/1994 Company Name － City Managed a team of seven professionals to establish and operate one of the Company's first joint ventures with the Austrian partner Berthold & Stempel. Worked on the introduction of leasing in the hotel and catering divisions of the company. Worked with Senior Management on the introduction of a new accounting system. Lecturer , 01/1987 to 03/1991 Company Name Taught a course in Microeconomics. Participated in a number of projects on companies' restructuring and regional development issues with local enterprises and government agencies. Languages Bulgarian and Russian (fluent); German (working knowledge). Education and Training MBA : Finance , November 1996 GEORGETOWN UNIVERSITY － City , State Finance 3.67 Finance Club, Consulting Club. * SEED (Students for Eastern European Development) --Fund-raiser. MS : Economics , February 1987 Varna University School of Economics Varna Bulgaria Economics 3.85/4.00 Graduated in the top 5%. * Gold Medal from the Bulgarian Ministry of Education awarded for academic excellence. Skills accounting system, Bulgarian, Consulting, client, Database, equity, Senior Management, Finance, financial statements, forecasting, German, government, investments, migration, Russian (fluent, spread sheet, word processing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME963977434" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_963977434_1_636411867" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="963977434FNAM1"> </span> <span> </span> <span class="field" id="963977434LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM963977441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM963977441"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977441_1_636414883" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="963977441FRFM1"> <p> Over 20 years experience working with IFC on many sectors - oil and gas, mining, renewable energy and </p> </div> </div> </div> <div class="section" id="SECTION_HILT963977439" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT963977439"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977439_1_636411875" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="963977439SKC11"> <ul> <li> Experience with IFC jeopardy projects, portfolio management.   </li> <li> Experience with several IFC Portfolio Databases.  </li> </ul> </td> <td class="field twocol_2" id="963977439SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR963977436" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR963977436"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977436_1_636411869" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="963977436JTIT1"> Consultant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="963977436JSTD1"> 12/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="963977436EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="963977436COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="963977436JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="963977436JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="963977436JDES1" itemprop="description"> <ul> <li> Conducted risk and impairment analyses of IFC's portfolio of loan and equity investments and recommended to senior management the specific loss reserves to cover impaired individual investments.</li> <li> Analyzed financial statements of client companies and coordinated with Investment Officers to validate information from IFC files.</li> <li> Participated in the development of a new loan loss reserve forecasting tool based on loan migration analysis.</li> <li> Took part in the preparation of the FY97 Loss Reserve Review Paper.</li> <li> Participated in discussions on the status of investee companies with the Investment Departments.</li> <li> Prepared project status reports to external auditors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_963977436_2_636411870" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="963977436JTIT2"> Policy Analyst</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="963977436JSTD2"> 03/1991</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="963977436EDDT2"> 07/1994</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="963977436COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="963977436JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="963977436JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="963977436JDES2" itemprop="description"> <ul> <li> Managed a team of seven professionals to establish and operate one of the Company's first joint ventures with the Austrian partner Berthold &amp; Stempel.</li> <li> Worked on the introduction of leasing in the hotel and catering divisions of the company.</li> <li> Worked with Senior Management on the introduction of a new accounting system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_963977436_3_636411871" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="963977436JTIT3"> Lecturer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="963977436JSTD3"> 01/1987</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="963977436EDDT3"> 03/1991</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="963977436COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="963977436JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="963977436JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="963977436JDES3" itemprop="description"> <ul> <li> Taught a course in Microeconomics.</li> <li> Participated in a number of projects on companies' restructuring and regional development issues with local enterprises and government agencies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG963977438" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG963977438"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977438_1_636411874" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="963977438FRFM1"> Bulgarian and Russian (fluent); German (working knowledge).</div> </div> </div> <div class="section" id="SECTION_EDUC963977437" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC963977437"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977437_1_636411872" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="963977437DGRE1" itemprop="name"> MBA</span> <span> :</span> <span class="programline" dependency="STUY" id="963977437STUY1"> Finance</span> <span> ,</span> <span class="jobdates" id="963977437GRYR1"> November 1996</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="963977437SCHO1" itemprop="name"> GEORGETOWN UNIVERSITY</span> <span> － </span> <span class="joblocation jobcity" id="963977437SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="963977437SSTA1"> State</span> <span class="joblocation jobstate" id="963977437SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="963977437FRFM1"> Finance 3.67 Finance Club, Consulting Club. * SEED (Students for Eastern European Development) --Fund-raiser.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_963977437_2_636411873" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="963977437DGRE2" itemprop="name"> MS</span> <span> :</span> <span class="programline" dependency="STUY" id="963977437STUY2"> Economics</span> <span> ,</span> <span class="jobdates" id="963977437GRYR2"> February 1987</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="963977437SCHO2" itemprop="name"> Varna University School of Economics Varna</span> <span class="joblocation jobcity" id="963977437SCIT2"> </span> <span class="joblocation jobstate" id="963977437SSTA2"> </span> <span class="joblocation jobstate" id="963977437SCNT2"> Bulgaria</span> </span> <span class="paddedline txtLeft"> <span class="field" id="963977437FRFM2"> Economics 3.85/4.00 Graduated in the top 5%. * Gold Medal from the Bulgarian Ministry of Education awarded for academic excellence.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL963977440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL963977440"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_963977440_1_636411876" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="963977440FRFM1"> accounting system, Bulgarian, Consulting, client, Database, equity, Senior Management, Finance, financial statements, forecasting, German, government, investments, migration, Russian (fluent, spread sheet, word processing</div> </div> </div> <div class="section" id="SECTION_AFIL963977442" style="padding-top:0px;"> </div> </div>

CONSULTANT

IT CONSULTANT Professional Profile Accomplished Senior IT Engineer with demonstrated ability to analyze business requirements and create effective technical solutions applicable to diverse industries. Serves as strategic partner to senior management, identifying business requirements, aligning IT assets with company goals and making key strategic contributions. An experienced Network Engineer with excellent troubleshooting skills. Highlights Over 15 year experience in Design, installation and management of data and voice network. Expertise includes: Design, build and maintain Microsoft Windows Servers including Domain controllers, Exchange, SQL Database and Web servers, Novell servers and Linux servers; setup and configure virtual servers using VMWARE/ESXi and Hyper-V. Academic background includes Bachelor's degree in Electrical Engineering and Master of Information Systems. Areas of Expertise Extensive knowledge of computer hardware and software, and networking appliance such as switches, routers and firewalls using Cisco, Meraki, Sonicwall, HP, Dell and Juniper Design, Install, configure, troubleshoot, and maintain routed LAN, routed WAN, Switched Network, Wireless Network, VPN and remote access thru Citrix or Terminal services. Design and maintain Microsoft Servers, including Windows NT Server, Windows 2000, Windows 2003 Server, Windows 2008 Server, Windows 2012 Server, Active Directory, WEB Server, Exchange 2000, 2003, 2007, 2010, 2013, Office 365 and SQL 2000, 2005, 2008, 2012, 2014 server. Design and maintain Novell Network, including Netware 3.0 to 6.5, Border Manager and GroupWise server. Design and deploy backup systems, including BackupExec, Veeam, Acronis and online backup services such as Datto and Barracuda Extensive knowledge of computer applications such as Spreadsheets, Accounting and E-mails (Exchange and GroupWise), Office 365, Medical Programs (Practice Management, EHR/EMR, Medical Billing and Coding). Advanced knowledge of MS-Office 2003, 2007, 2010, 2013 including Visio. Expert on endpoint protection such as Anti-Virus/Anti-Malware Advanced knowledge of regulatory and compliance obligations associated with HIM Operations including coding. Experience IT Consultant November 2011 to Current Company Name － City , State Provides hardware and software specifications to users based on application and business needs and anticipated growth, installs new servers, routers, firewall and maintains the entire infrastructure. Recommends changes to improve systems and network configurations, and determine hardware or software requirements related to proposed changes. Performs troubleshooting for complex hardware, software and network problems. Defines procedures for monitoring and evaluates, diagnoses, and establishes work plan to resolve system issues. Manages multiple projects and work as a project leader and as a project team member to help complete the jobs on time. Researches, evaluates and recommends new and more efficient software and hardware products. Maintains and administers computing environments including computer hardware, systems software, applications software, and all configurations. Manages major upgrades of systems and/or relocation offices and facilities including assessment of requirements through to implementation and testing of solutions.  Manages data backup, availability, and recommends data recovery solutions.  IT Consultant/Analysts/Network Engineer November 2009 to October 2011 Company Name Install and manage Local Area Network, Servers, firewalls, routers, switches, VPN connection, Remote access and security components. Perform daily administration functions such as add/change users, check backups, virus detection, signature updates, intrusion prevention, monitoring, and performance tuning. Deploy, maintain, upgrade and update VMWare, Microsoft Hyper-V servers. Maintain and update company's websites, Server's firmware, patches and service packs Manage backup, image of servers and workstations and disaster recovery architecture. Modify user accounts, password, content filtering, rights and securities. Maintain SQL databases, create, modify and optimize as necessary to increase productivity. Organize and optimize network directory and file layout for ease of use and management. Serves as a technical resource to the HIMS function in other centers throughout the region if needed. Performs other duties & accepts responsibility as assigned. Provided annual savings through implementation of automated data system utilizing latest technologies Responsible for HIM operations involving continuous evaluation and re-engineering of applicable processes and organizational design based on current and new client needs. Ensures the efficient day-to-day operations of the HIMS departments within a cluster.  Establish procedures & practices within organizational policies & service standards & ensure the prompt resolution of internal customer & member concerns. Participates in the Research, development & implementation of HIMS policies & procedures, operations & automated systems providing medical information to client staff & providers. Ensure that company is fully compliant, following proper HIPAA policy, rules, regulations, guidelines and other standards. ·         Forecasts the hospital's future technical and information needs and various property improvement projects.  Develops and adheres to annual operating and capital budgets. IT Consultant/Network Administrator December 1994 to September 2009 Company Name Served as Project Manager for GNC Operations Center and on several central offices build out projects in Los Angeles Counties. Acted as consultant to senior executives of GNC to accommodate Y2K network deployment.Responsible for effective establishment of strategic relationships that fueled adjacent market growth. Successfully established relationships with key customers that included Verizon Wireless and others. Managed functions that provided field engineering, logistics support and system assessment worldwide. Marketed support products that resulted in increased revenue while positioning organization for further growth. Effectively led delivery of support programs while increasing sales by17% and building strong customer relationships.Largest growth offshore. Designs, plans and implements Microsoft and Novell Networks. Setup and configures Microsoft, Novell and Linux, Citrix, Terminal, WEB and Blackberry Servers Setup, configure, administer and maintain CISCO, Juniper, Sonicwall and other manufacturer switches, routers and Firewalls. Implements new technology and network strategies Managed overall optimum performance of the WAN/LAN and security infrastructure Performs automation projects. Managed Healthcare clients, installing and maintaining medical application programs. Computer SERVICE Engineer January 1991 to November 1994 Company Name － City , State Designs and implements Local Area Network Systems (i.e. prepares servers, load application programs, configure switches, routers and firewalls). Setup and maintain multiple and mixed domain networks Troubleshoots network problems, LAN and WAN Handles all servers and networking Technical Support. Researches escalated problems and provide solutions as necessary. Setup and configures Backup and disaster recovery Evaluates new systems and checks product quality. Provides training to new employees. Education Master of Science : Master of Information Systems Master of Information Systems Bachelor of Science : Electrical Engineering Electrical Engineering Cisco Certified Network Associate (CCNA) Microsoft Certified professional (MCP) Certified Novell Engineer (CNE) Netware 6 Certified Professional Coder (CPC) Certified Professional Coder-Hospital (CPC-H) Technical Skills Accounting, Active Directory, Anti-Virus, automation, Backup, budgets, CCNA, Cisco Certified Network Associate, Certified Novell Engineer, CNE, CISCO, Citrix, computer hardware, Computer networking, computer applications, consultant, consulting, client management, content, client, clients, databases, Database, delivery, Dell, disaster recovery, Firewalls, GroupWise, HP, image, Local Area Network, LAN, layout, Linux, logistics, market, Medical Billing, access, Microsoft Certified professional, MCP, Exchange, Office, MS-Office, SQL 2000, Microsoft Windows, Windows, Windows 2000, 2000, Windows NT Server, Netware 6, network engineering, Network, networking, networks, Novell, Netware 3.0, Novell Networks, Novell Network, Novell servers, organizational design, organizational, policies, positioning, processes, Coding, quality, reengineering, Research, routers, sales, securities, Servers, Spreadsheets, SQL, strategic, switches, Technical Support, telecommunications, troubleshoot, upgrade, VPN, Visio, Web servers, WEB Server, websites, WAN, Y2K

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME777722538" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_777722538_1_504430284" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="777722538FNAM1"> </span> <span> </span> <span class="field" id="777722538LNAM1"> IT CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM777722555" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM777722555"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777722555_1_504430301" style="padding-top:0px;"> <div class="field singlecolumn" id="777722555FRFM1"> Accomplished Senior IT Engineer with demonstrated ability to analyze business requirements and create effective technical solutions applicable to diverse industries. Serves as strategic partner to senior management, identifying business requirements, aligning IT assets with company goals and making key strategic contributions. An experienced Network Engineer with excellent troubleshooting skills.</div> </div> </div> <div class="section" id="SECTION_HILT777722556" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT777722556"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777722556_1_504430302" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="777722556SKC11"> <ul> <li> Over 15 year experience in Design, installation and management of data and voice network. </li> <li> Expertise includes: Design, build and maintain Microsoft Windows Servers including Domain controllers, Exchange, SQL Database and Web servers, Novell servers and Linux servers; setup and configure virtual servers using VMWARE/ESXi and Hyper-V.</li> </ul> </td> <td class="field twocol_2 charspace" id="777722556SKC21"> <ul> <li> Academic background includes Bachelor's degree in Electrical Engineering and Master of Information Systems.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM777723530" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM777723530"> Areas of Expertise</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777723530_1_505946992" style="padding-top:0px;"> <div class="field singlecolumn" id="777723530FRFM1"> <ul> <li> Extensive knowledge of computer hardware and software, and networking appliance such as switches, routers and firewalls using Cisco, Meraki, Sonicwall, HP, Dell and Juniper</li> <li> Design, Install, configure, troubleshoot, and maintain routed LAN, routed WAN, Switched Network, Wireless Network, VPN and remote access thru Citrix or Terminal services.</li> <li> Design and maintain Microsoft Servers, including Windows NT Server, Windows 2000, Windows 2003 Server, Windows 2008 Server, Windows 2012 Server, Active Directory, WEB Server, Exchange 2000, 2003, 2007, 2010, 2013, Office 365 and SQL 2000, 2005, 2008, 2012, 2014 server.<span style="line-height: 1.5;"> </span> </li> <li> Design and maintain Novell Network, including Netware 3.0 to 6.5, Border Manager and GroupWise server.</li> <li> Design and deploy backup systems, including BackupExec, Veeam, Acronis and online backup services such as Datto and Barracuda</li> <li> Extensive knowledge of computer applications such as Spreadsheets, Accounting and E-mails (Exchange and GroupWise), Office 365, Medical Programs (Practice Management, EHR/EMR, Medical Billing and Coding). Advanced knowledge of MS-Office 2003, 2007, 2010, 2013 including Visio. Expert on endpoint protection such as Anti-Virus/Anti-Malware</li> <li> Advanced knowledge of regulatory and compliance obligations associated with HIM Operations including coding.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR777722541" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR777722541"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777722541_1_504430288" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777722541JTIT1"> IT Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="777722541JSTD1"> November 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="777722541EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777722541COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777722541JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777722541JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="777722541JDES1" itemprop="description"> <ul> <li> Provides hardware and software specifications to users based on application and business needs and anticipated growth, installs new servers, routers, firewall and maintains the entire infrastructure. </li> <li> Recommends changes to improve systems and network configurations, and determine hardware or software requirements related to proposed changes. </li> <li> Performs troubleshooting for complex hardware, software and network problems. </li> <li> Defines procedures for monitoring and evaluates, diagnoses, and establishes work plan to resolve system issues. </li> <li> Manages multiple projects and work as a project leader and as a project team member to help complete the jobs on time. </li> <li> Researches, evaluates and recommends new and more efficient software and hardware products. </li> <li> Maintains and administers computing environments including computer hardware, systems software, applications software, and all configurations. </li> <li> Manages major upgrades of systems and/or relocation offices and facilities including assessment of requirements through to implementation and testing of solutions.  </li> <li> Manages data backup, availability, and recommends data recovery solutions. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777722541_2_504430292" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777722541JTIT2"> IT Consultant/Analysts/Network Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="777722541JSTD2"> November 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="777722541EDDT2"> October 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777722541COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="777722541JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="777722541JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="777722541JDES2" itemprop="description"> <ul> <li> Install and manage Local Area Network, Servers, firewalls, routers, switches, VPN connection, Remote access and security components. </li> <li> Perform daily administration functions such as add/change users, check backups, virus detection, signature updates, intrusion prevention, monitoring, and performance tuning. </li> <li> Deploy, maintain, upgrade and update VMWare, Microsoft Hyper-V servers. </li> <li> Maintain and update company's websites, Server's firmware, patches and service packs </li> <li> Manage backup, image of servers and workstations and disaster recovery architecture. </li> <li> Modify user accounts, password, content filtering, rights and securities. </li> <li> Maintain SQL databases, create, modify and optimize as necessary to increase productivity. </li> <li> Organize and optimize network directory and file layout for ease of use and management. </li> <li> Serves as a technical resource to the HIMS function in other centers throughout the region if needed. Performs other duties &amp; accepts responsibility as assigned. </li> <li> Provided annual savings through implementation of automated data system utilizing latest technologies </li> <li> Responsible for HIM operations involving continuous evaluation and re-engineering of applicable processes and organizational design based on current and new client needs. </li> <li> Ensures the efficient day-to-day operations of the HIMS departments within a cluster.  Establish procedures &amp; practices within organizational policies &amp; service standards &amp; ensure the prompt resolution of internal customer &amp; member concerns. </li> <li> Participates in the Research, development &amp; implementation of HIMS policies &amp; procedures, operations &amp; automated systems providing medical information to client staff &amp; providers. </li> <li> Ensure that company is fully compliant, following proper HIPAA policy, rules, regulations, guidelines and other standards. ·        <span style="line-height: 1.5;"> </span> </li> <li> Forecasts the hospital's future technical and information needs and various property improvement projects.  Develops and adheres to annual operating and capital budgets.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777722541_3_504430294" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777722541JTIT3"> IT Consultant/Network Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="777722541JSTD3"> December 1994</span> <span> to </span> <span class="jobdates" format="%B %Y" id="777722541EDDT3"> September 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777722541COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="777722541JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="777722541JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="777722541JDES3" itemprop="description"> <ul> <li> Served as Project Manager for GNC Operations Center and on several central offices build out projects in Los Angeles Counties.</li> <li> Acted as consultant to senior executives of GNC to accommodate Y2K network deployment.Responsible for effective establishment of strategic relationships that fueled adjacent market growth.</li> <li> Successfully established relationships with key customers that included Verizon Wireless and others.</li> <li> Managed functions that provided field engineering, logistics support and system assessment worldwide.</li> <li> Marketed support products that resulted in increased revenue while positioning organization for further growth.</li> <li> Effectively led delivery of support programs while increasing sales by17% and building strong customer relationships.Largest growth offshore.</li> <li> Designs, plans and implements Microsoft and Novell Networks.</li> <li> Setup and configures Microsoft, Novell and Linux, Citrix, Terminal, WEB and Blackberry Servers </li> <li> Setup, configure, administer and maintain CISCO, Juniper, Sonicwall and other manufacturer switches, routers and Firewalls.</li> <li> Implements new technology and network strategies </li> <li> Managed overall optimum performance of the WAN/LAN and security infrastructure </li> <li> Performs automation projects.</li> <li> Managed Healthcare clients, installing and maintaining medical application programs.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777722541_4_504430297" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777722541JTIT4"> Computer SERVICE Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="777722541JSTD4"> January 1991</span> <span> to </span> <span class="jobdates" format="%B %Y" id="777722541EDDT4"> November 1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777722541COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777722541JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777722541JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="777722541JDES4" itemprop="description"> <ul> <li> Designs and implements Local Area Network Systems (i.e.</li> <li> prepares servers, load application programs, configure switches, routers and firewalls).</li> <li> Setup and maintain multiple and mixed domain networks Troubleshoots network problems, LAN and WAN Handles all servers and networking Technical Support.</li> <li> Researches escalated problems and provide solutions as necessary.</li> <li> Setup and configures Backup and disaster recovery Evaluates new systems and checks product quality.</li> <li> Provides training to new employees.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC777722554" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC777722554"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777722554_1_504430298" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="777722554DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="777722554STUY1"> Master of Information Systems</span> <span class="jobdates" id="777722554GRYR1"> </span> </span> <span class="paddedline"> <span class="field" id="777722554FRFM1"> Master of Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777722554_2_504430299" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="777722554DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="777722554STUY2"> Electrical Engineering</span> <span class="jobdates" id="777722554GRYR2"> </span> </span> <span class="paddedline"> <span class="field" id="777722554FRFM2"> Electrical Engineering</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777722554_3_504430300" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="777722554DGRE3" itemprop="name"> Cisco Certified Network Associate (CCNA) Microsoft Certified professional (MCP) Certified Novell Engineer (CNE) Netware 6 Certified Professional Coder (CPC) Certified Professional Coder-Hospital (CPC-H) </span> <span class="programline" dependency="STUY" id="777722554STUY3"> </span> <span class="jobdates" id="777722554GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="777722554FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL777722557" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL777722557"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777722557_1_504430303" style="padding-top:0px;"> <div class="field singlecolumn" id="777722557FRFM1"> Accounting, Active Directory, Anti-Virus, automation, Backup, budgets, CCNA, Cisco Certified Network Associate, Certified Novell Engineer, CNE, CISCO, Citrix, computer hardware, Computer networking, computer applications, consultant, consulting, client management, content, client, clients, databases, Database, delivery, Dell, disaster recovery, Firewalls, GroupWise, HP, image, Local Area Network, LAN, layout, Linux, logistics, market, Medical Billing, access, Microsoft Certified professional, MCP, Exchange, Office, MS-Office, SQL 2000, Microsoft Windows, Windows, Windows 2000, 2000, Windows NT Server, Netware 6, network engineering, Network, networking, networks, Novell, Netware 3.0, Novell Networks, Novell Network, Novell servers, organizational design, organizational, policies, positioning, processes, Coding, quality, reengineering, Research, routers, sales, securities, Servers, Spreadsheets, SQL, strategic, switches, Technical Support, telecommunications, troubleshoot, upgrade, VPN, Visio, Web servers, WEB Server, websites, WAN, Y2K</div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Innovative professional with more than 15 years of experience poised to bring talent and vision to a respected organization that values hard work, dedication, and results. Demonstrated expertise in launching start-up companies, organizing them for long-term success, and driving continuous growth and prosperity through strategic business plans. Specialist in developing forecasting models and scenarios, examining strategic performance, spotting market opportunities, identifying business threats, developing creative action plans and corporate strategy. Proficient in driving revenue growth, increasing sales, slashing costs, attracting new customers, maximizing profits, and achieving corporate objectives and operational excellence. Uniquely gifted in leading teams, inspiring cross-functional collaboration, and building productive relationships with colleagues, clients, and business partners. Skill Highlights Microsoft Office Suite * InDesign * Quickbooks Experience with SPSS and various CRM, ERP, and Marketing Automation Systems Professional Experience Consultant January 2012 to May 2016 Company Name - City , State Delivered business planning recommendations to start-up fitness venture as result of being tasked with devising solid best practices and strategy. Developed financial forecast and operations budget. Instrumental in creating private label product development, including creating business plans, identifying best-in-kind manufacturers, and zeroing in on potential third party distributors. Increased revenue by 20% by segmenting local market and developing business plans for identifying potential high-end consumers for services. President January 2014 to January 2015 Company Name - City , State Drove project management, consulting, and back-office services for start-up educational services and products provider.Oversaw operations management of two facilities with total school staff of 80.Directed day-to-day financial, marketing, and logistics functions. Developed comprehensive financial planning tools. Launched school for 650 students in 30 days from approval. Increased sales by 100% and slashed operating costs by 15%. Masterminded business development plans and strategic initiatives to build organic growth. Marketing Program Manager January 2010 to January 2011 Company Name - City , State Spearheaded creation and implementation of marketing campaigns aimed at C-level leadership on behalf of global enterprise software provider.Conducted market intelligence, statistical analysis and modeling to define prospects.Drafted business plans and monitored budgets to ensure ROI was achieved. Increased sales lead generation by 30% and grew cross sales opportunities by 100%. Slashed marketing spend by 15% through astute management of vendor relationships and adeptly negotiating contracts and service agreements. Increased website traffic by improving online content and use of search engine optimization. Exploited innovative marketing tools, including e-blast, webinars, and targeted trade events. Director January 2005 to January 2009 Company Name - City , State Designed, planned, and coordinated client events for start-up catering business serving high-income consumers and corporate buyers.Addressed unique needs of household management and real estate companies.Meticulously guarded client objectives for budget, profitability, and quality. Masterminded branching out from traditional catering focus to enter new segment of market. Orchestrated last-minute wedding reception on 24-hours notice at location 150 miles away. Built reputation for client satisfaction, focus on quality service, and keen attention to detail. Deputy Director January 2000 to January 2005 Company Name - City , State Developed, prioritized projects, and mentored newly created team of 10 lead analysts for Fortune 500 financial services and insurance company. Performed comprehensive market analysis and industry research related to strategic corporate initiatives and trends. Analyzed, evaluated, and advised on potential mergers and acquisitions.Exercised $2M P&L and budgetary responsibility. Grew revenue by 20% over previous year by ensuring adequate goal support. Slashed travel expenditures by 30% by accelerating group cost reductions. Key player in opening new offices in Asia by identifying industry trends related to market growth. Education Bachelor of Arts : International Relations International Relations Certificate in Asian Studies Florida International University - City , State Finance and Economics Program Certificate in European Studies London School of Economics - City , United Kingdom Languages Fluent in Spanish * Proficient in French * Basic Portuguese Continued. Skills attention to detail, Automation, Basic, budgets, budget, business development, developing business, business planning, business plans, C, consulting, content, negotiating contracts, CRM, client, Economics, ERP, Finance, financial, financial planning, focus, French, InDesign, industry research, insurance, leadership, logistics, marketing, market, mergers and acquisitions, back-office, Microsoft Office Suite, modeling, enterprise, operations management, Portuguese, product development, project management, quality, Quickbooks, real estate, reception, sales, search engine optimization, Securities, Fluent in Spanish, SPSS, statistical analysis, strategy, strategic, unique, website

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME778157834" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_778157834_1_504713922" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="778157834FNAM1"> </span> <span> </span> <span class="field" id="778157834LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM778157836" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM778157836"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157836_1_504713946" style="padding-top:0px;"> <div class="field singlecolumn" id="778157836FRFM1"> <p align="CENTER"> Innovative professional with more than 15 years of experience poised to bring talent and vision to a respected organization that values hard work, dedication, and results.</p> <ul> <br/> <li> Demonstrated expertise in launching start-up companies, organizing them for long-term success, and driving continuous growth and prosperity through strategic business plans.</li> <br/> <li> Specialist in developing forecasting models and scenarios, examining strategic performance, spotting market opportunities, identifying business threats, developing creative action plans and corporate strategy.</li> <br/> <li> Proficient in driving revenue growth, increasing sales, slashing costs, attracting new customers, maximizing profits, and achieving corporate objectives and operational excellence.</li> <br/> <li> Uniquely gifted in leading teams, inspiring cross-functional collaboration, and building productive relationships with colleagues, clients, and business partners.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT778157837" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT778157837"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157837_1_504713948" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="778157837SKC11"> Microsoft Office Suite * InDesign * Quickbooks Experience with SPSS and various CRM, ERP, and Marketing Automation Systems</td> <td class="field twocol_2 charspace" id="778157837SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR778157839" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR778157839"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157839_1_504713934" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="778157839JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="778157839JSTD1"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="778157839EDDT1"> May 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="778157839COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="778157839JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157839JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="778157839JDES1" itemprop="description"> <p align="LEFT"> Delivered business planning recommendations to start-up fitness venture as result of being tasked with devising solid best practices and strategy.</p> <p align="LEFT"> Developed financial forecast and operations budget.</p> <ul> <li> Instrumental in creating private label product development, including creating business plans, identifying best-in-kind manufacturers, and zeroing in on potential third party distributors.</li> <li> Increased revenue by 20% by segmenting local market and developing business plans for identifying potential high-end consumers for services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157839_2_504713936" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="778157839JTIT2"> President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="778157839JSTD2"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="778157839EDDT2"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="778157839COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="778157839JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157839JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="778157839JDES2" itemprop="description"> <p align="LEFT"> Drove project management, consulting, and back-office services for start-up educational services and products provider.Oversaw operations management of two facilities with total school staff of 80.Directed day-to-day financial, marketing, and logistics functions. Developed comprehensive financial planning tools.</p> <ul> <li> Launched school for 650 students in 30 days from approval.</li> <li> Increased sales by 100% and slashed operating costs by 15%.</li> <li> Masterminded business development plans and strategic initiatives to build organic growth.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157839_3_504713937" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="778157839JTIT3"> Marketing Program Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="778157839JSTD3"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="778157839EDDT3"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="778157839COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="778157839JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157839JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="778157839JDES3" itemprop="description"> <p align="LEFT"> Spearheaded creation and implementation of marketing campaigns aimed at C-level leadership on behalf of global enterprise software provider.Conducted market intelligence, statistical analysis and modeling to define prospects.Drafted business plans and monitored budgets to ensure ROI was achieved.</p> <ul> <li> Increased sales lead generation by 30% and grew cross sales opportunities by 100%.</li> <li> Slashed marketing spend by 15% through astute management of vendor relationships and adeptly negotiating contracts and service agreements.</li> <li> Increased website traffic by improving online content and use of search engine optimization.</li> <li> Exploited innovative marketing tools, including e-blast, webinars, and targeted trade events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157839_4_504713938" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="778157839JTIT4"> Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="778157839JSTD4"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="778157839EDDT4"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="778157839COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="778157839JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157839JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="778157839JDES4" itemprop="description"> <p align="LEFT"> Designed, planned, and coordinated client events for start-up catering business serving high-income consumers and corporate buyers.Addressed unique needs of household management and real estate companies.Meticulously guarded client objectives for budget, profitability, and quality.</p> <ul> <li> Masterminded branching out from traditional catering focus to enter new segment of market.</li> <li> Orchestrated last-minute wedding reception on 24-hours notice at location 150 miles away.</li> <li> Built reputation for client satisfaction, focus on quality service, and keen attention to detail.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157839_5_504713940" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="778157839JTIT5"> Deputy Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="778157839JSTD5"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="778157839EDDT5"> January 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="778157839COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="778157839JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157839JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="778157839JDES5" itemprop="description"> <p align="LEFT"> Developed, prioritized projects, and mentored newly created team of 10 lead analysts for Fortune 500 financial services and insurance company.</p> <p align="LEFT"> Performed comprehensive market analysis and industry research related to strategic corporate initiatives and trends. Analyzed, evaluated, and advised on potential mergers and acquisitions.Exercised $2M P&amp;L and budgetary responsibility.</p> <ul> <li> Grew revenue by 20% over previous year by ensuring adequate goal support.</li> <li> Slashed travel expenditures by 30% by accelerating group cost reductions.</li> <li> Key player in opening new offices in Asia by identifying industry trends related to market growth.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC778157840" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC778157840"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157840_1_504713941" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="778157840DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="778157840STUY1"> International Relations</span> <span class="jobdates" id="778157840GRYR1"> </span> </span> <span class="paddedline"> <span class="field" id="778157840FRFM1"> International Relations</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157840_2_504713942" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="778157840DGRE2" itemprop="name"> Certificate in Asian Studies</span> <span class="programline" dependency="STUY" id="778157840STUY2"> </span> <span class="jobdates" id="778157840GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="778157840SCHO2" itemprop="name"> Florida International University</span> <span> - </span> <span class="joblocation jobcity" id="778157840SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157840SSTA2"> State</span> <span class="joblocation jobstate" id="778157840SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="778157840FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157840_3_504713943" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="778157840DGRE3" itemprop="name"> Finance and Economics Program</span> <span class="programline" dependency="STUY" id="778157840STUY3"> </span> <span class="jobdates" id="778157840GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="778157840FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_778157840_4_504713944" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="778157840DGRE4" itemprop="name"> Certificate in European Studies</span> <span class="programline" dependency="STUY" id="778157840STUY4"> </span> <span class="jobdates" id="778157840GRYR4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="778157840SCHO4" itemprop="name"> London School of Economics</span> <span> - </span> <span class="joblocation jobcity" id="778157840SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="778157840SSTA4"> </span> <span class="joblocation jobstate" id="778157840SCNT4"> United Kingdom</span> </span> <span class="paddedline"> <span class="field" id="778157840FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG778157863" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG778157863"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157863_1_504713947" style="padding-top:0px;"> <div class="field singlecolumn" id="778157863FRFM1"> Fluent in Spanish * Proficient in French * Basic Portuguese Continued.</div> </div> </div> <div class="section" id="SECTION_SKLL778157864" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL778157864"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_778157864_1_504713949" style="padding-top:0px;"> <div class="field singlecolumn" id="778157864FRFM1"> attention to detail, Automation, Basic, budgets, budget, business development, developing business, business planning, business plans, C, consulting, content, negotiating contracts, CRM, client, Economics, ERP, Finance, financial, financial planning, focus, French, InDesign, industry research, insurance, leadership, logistics, marketing, market, mergers and acquisitions, back-office, Microsoft Office Suite, modeling, enterprise, operations management, Portuguese, product development, project management, quality, Quickbooks, real estate, reception, sales, search engine optimization, Securities, Fluent in Spanish, SPSS, statistical analysis, strategy, strategic, unique, website</div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Over 5 years experience in the marijuana industry. Managing and assisting in building up a marijuana business to a multi million dollar, multi company operation. Solid management experience and strong knowledge in operations of Dispensary (Retail), OPC (Grow), and MIP (Manufacturing). CO State industry (Key badge) since 8/2011 (M03625) Skill Highlights Personal and professional integrity Extensive knowledge of marijuana Staff management and HR experience strains, marijuana products Staff training and development Extensive knowledge of extracting and experience concentrates (especially Co2 Payroll experience extracting) Operations management experience Experience operating Co2 extraction (Dispensary, Grow, MIP) equipment Compliance, licensing knowledge and METRC and MJFreeway experience all experience facilities, (Dispensary, Grow, MIP) Marketing skills and experience Quickbooks and Excel experience Core Accomplishments Options Medical Center and Boulder Organic Food Group Pam Michon 720 308 5282 Bookkeeper/ CFO: Options Medical Center and Boulder Organic Food Group Dave Charnick 720 985 3176 Professional Industry Consultant Tyrone Krantz 720 216 4714 Territory Manager: Hemp Temp. Professional Experience Consultant Feb 2015 to Current Company Name － City , State Independent industry operations consultant with private groups. General Manager Apr 2014 to Jan 2015 Company Name － City , State Managing operations for (MIP) manufacturing, production, grow Hiring, scheduling, training employees Processing company payroll Assisting in setting up new (high end) Co2 extraction equipment Operating, maintaining Co2 extraction equipment Tracking and entering inventory in METRC Collecting, processing, delivering test samples to lab Wholesale orders and transfers of product to other facilities. Manager Jul 2010 to Apr 2014 Company Name － City , State Managing fast paced medical/recreational dispensary Hiring, scheduling, training employees Tracking inventory in MJFreeway and METRC, running audits Inspecting and pricing products Processing wholesale orders METRC entry for transfers, wholesales, daily sales, packaging Balancing cash drawers Advertising campaigns for marketing products and sales, social media. Owner/ Holistic Healer Jan 2001 to Jun 2010 Company Name － City , State Managing private practice working with patients one on one in a therapeutic environment using various modalities for pain management and healing. Education Bachelor of Science , Nursing University of North Carolina － City , State Nursing Associate of Science , Paramedicine) Paramedic/EMT Gaston Technical College － City , State Paramedicine) Paramedic/EMT Skills Advertising, consultant, training employees, Staff training, fast, Hiring, HR, Inspecting, inventory, Managing, marketing, Excel, Operations management, packaging, pain management, Payroll, pricing, Quickbooks, sales, scheduling, Staff management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME777662049" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_777662049_1_504389023" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="777662049FNAM1"> </span> <span> </span> <span class="field" id="777662049LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM777662051" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM777662051"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662051_1_504389032" style="padding-top:0px;"> <div class="field singlecolumn" id="777662051FRFM1"> Over 5 years experience in the marijuana industry. Managing and assisting in building up a marijuana business to a multi million dollar, multi company operation. Solid management experience and strong knowledge in operations of Dispensary (Retail), OPC (Grow), and MIP (Manufacturing). CO State industry (Key badge) since 8/2011 (M03625)</div> </div> </div> <div class="section" id="SECTION_HILT777662052" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT777662052"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662052_1_504389034" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="777662052SKC11"> Personal and professional integrity Extensive knowledge of marijuana Staff management and HR experience strains, marijuana products Staff training and development Extensive knowledge of extracting and experience concentrates (especially Co2 Payroll experience extracting) Operations management experience Experience operating Co2 extraction (Dispensary, Grow, MIP) equipment Compliance, licensing knowledge and METRC and MJFreeway experience all experience facilities, (Dispensary, Grow, MIP) Marketing skills and experience Quickbooks and Excel experience</td> <td class="field twocol_2" id="777662052SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM777662053" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM777662053"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662053_1_504389029" style="padding-top:0px;"> <div class="field singlecolumn" id="777662053FRFM1"> <ul> <li> Options Medical Center and Boulder Organic Food Group Pam Michon 720 308 5282 Bookkeeper/ CFO: Options Medical Center and Boulder Organic Food Group Dave Charnick 720 985 3176 Professional Industry Consultant Tyrone Krantz 720 216 4714 Territory Manager: Hemp Temp.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR777662054" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR777662054"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662054_1_504389025" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777662054JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="777662054JSTD1"> Feb 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="777662054EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777662054COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777662054JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662054JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="777662054JDES1" itemprop="description"> <ul> <li> Independent industry operations consultant with private groups.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777662054_2_504389026" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777662054JTIT2"> General Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="777662054JSTD2"> Apr 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="777662054EDDT2"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777662054COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777662054JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662054JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="777662054JDES2" itemprop="description"> <ul> <li> Managing operations for (MIP) manufacturing, production, grow Hiring, scheduling, training employees Processing company payroll Assisting in setting up new (high end) Co2 extraction equipment Operating, maintaining Co2 extraction equipment Tracking and entering inventory in METRC Collecting, processing, delivering test samples to lab Wholesale orders and transfers of product to other facilities.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777662054_3_504389027" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777662054JTIT3"> Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="777662054JSTD3"> Jul 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="777662054EDDT3"> Apr 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777662054COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777662054JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662054JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="777662054JDES3" itemprop="description"> <ul> <li> Managing fast paced medical/recreational dispensary Hiring, scheduling, training employees Tracking inventory in MJFreeway and METRC, running audits Inspecting and pricing products Processing wholesale orders METRC entry for transfers, wholesales, daily sales, packaging Balancing cash drawers Advertising campaigns for marketing products and sales, social media.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_777662054_4_504389028" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="777662054JTIT4"> Owner/ Holistic Healer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="777662054JSTD4"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="777662054EDDT4"> Jun 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="777662054COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="777662054JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662054JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="777662054JDES4" itemprop="description"> <ul> <li> Managing private practice working with patients one on one in a therapeutic environment using various modalities for pain management and healing.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC777662055" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC777662055"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662055_1_504389030" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="777662055DGRE1" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="777662055STUY1"> Nursing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="777662055SCHO1" itemprop="name"> University of North Carolina</span> <span> － </span> <span class="joblocation jobcity" id="777662055SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662055SSTA1"> State</span> <span class="joblocation jobstate" id="777662055SCNT1"> </span> </span> <span class="field" id="777662055FRFM1"> Nursing</span> </div> </div> <div class="paragraph" id="PARAGRAPH_777662055_2_504389031" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="777662055DGRE2" itemprop="name"> Associate of Science</span> <span> , </span> <span class="programline" id="777662055STUY2"> Paramedicine) Paramedic/EMT</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="777662055SCHO2" itemprop="name"> Gaston Technical College</span> <span> － </span> <span class="joblocation jobcity" id="777662055SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="777662055SSTA2"> State</span> <span class="joblocation jobstate" id="777662055SCNT2"> </span> </span> <span class="field" id="777662055FRFM2"> Paramedicine) Paramedic/EMT</span> </div> </div> </div> <div class="section" id="SECTION_SKLL777662058" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL777662058"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_777662058_1_504389035" style="padding-top:0px;"> <div class="field singlecolumn" id="777662058FRFM1"> Advertising, consultant, training employees, Staff training, fast, Hiring, HR, Inspecting, inventory, Managing, marketing, Excel, Operations management, packaging, pain management, Payroll, pricing, Quickbooks, sales, scheduling, Staff management</div> </div> </div> </div>

CONSULTANT

IT CONSULTANT Professional Summary Self-motivated, detail oriented Senior Computer/Network Technician with 20 years experience in Oil and Gas corporate network and service environments. Windows Server 2000, 2003, 2008 R2, Cisco, Active directory Administrator and network Administrator with proven troubleshooting and problem resolution skills. Independent worker and valued team contributor with excellent communication, interpersonal and customer service skills. Willing to relocate. Core Qualifications GIS, Kingdom, Petra, MS Office 97-2013 Citrix, Market Data. Mitel 3000 & 5000, Cisco CME, Exchange 2010 Networking: Active Directory,Cisco LAN/WAN, DHCP, TCP/IP, ODBC, VPN, Isilon Accomplishments NEW HORIZONS COMPUTER LEARNING CENTER, Houston, Texas. Implementing Microsoft Windows 2000 Professional Server. Implementing Microsoft Windows 2000 Network Infrastructure. Administering Microsoft SQL 2000 Server Database. Experience January 2014 to February 2016 Company Name Technical Anaylst Network Anaylst for T1 and VSAT network. Support of applications for pipeline technicians. Cisco Unified Communicator Manage Cisco VOIP phones. Work with Datto, Acronis and Symantec backup applications. Managed licensing and FlexLM for Petra. Supported user installation and maintenance of Petra database. Restoration of corrupted projects from SQL database. Managed all Installation and configuration for network, workstations and laptops. Gas Control and application management. Managing applications on 2008R2 server for Accounting and Gas flow. Active Directory management creation of users and groups and permissions for all corporate users. Creating solutions for measurement applications for gas pipeline. Office 365 Administrator to create user mailboxes and distribution groups. Desktop support for all users in corporation. Support for SCADA platforms insuring data connection. IT Consultant June 2013 to December 2013 Company Name for acquisition of Apache shelf properties. Cordinated network and application replication with Apache Oil & Gas. Worked with Apache and other 3rd part vendors and contractors to replicate Apache infrastructure for transition to FieldWood Energy. This was replicating all Apache network, databases applications and voice for offices and Gulf Platforms for a seemless transition. Worked to replace Cisco phone system. Wored with vendors to replace application and software license. SPN Rescources/Dynamic Offshore LLC/SandRidge Energy 4-2007 &ndash; 5-2013 Network Administrator Managed all Installation and configuration of hardware and software for all workstations and laptops on shore and handled all equipment and communications for offshore platforms. Terminal server administrator. Worked with Citrix applications for corporate and external users. Managed Ision server for G&G applications users for Kingdom software. Administrator of Dell and HP Servers. Managed and maintained Osilon server nodes for Geophysical engineers. Managed AD and created accounts for all users and groups needed for corporation access, email and all network drives. Managed and was administrator for Mitel 3000 VOIP phones for company. Managed all 2003 and 2008r2 servers for corporation. Managed the installation of P&A and Workover jobs and communications offshore. Built configured and was Administrator for Exchange 2010 on Windows 2008r2 server. Managed all network communication for offshore platforms with microwave and VSAT connectivity.Managed licensing of all prioritary software and applications for company. Managed and supported Bez server and Blackberry&rsquo;s and smartphone, IPhone, Samsung. Support of VPN cisco client. Superior Energy, HoustonTexas 12-2005 &ndash; 4-2007 System Support Specialist Install and configure hardware and software for XP workstations and laptops and server 2003 on network. Management of active directory on Server 2003 and remote desktop to support all users throughout region. Built and managed servers for corporation. Administrator of Exchange creating users and troubleshooting server issues Administror AD for corporation. Support of Bez server and Blackberry&rsquo;s. Support of VPN cisco client. Sold to Dynamic Offshore got promotion to network administrator of company. Senior Workstation Technician January 1997 to January 2005 Company Name － City , State Citrix Administrator Managed AD for accounts. Install and configure hardware and software for workstations and laptops with Windows NT, 2000 or XP on network for energy trading floor with live market feeds, Reuters and Bloomberg market data. Used Active directory for support of users and groups. Support network and client/server applications, shared data storage, proprietary software, and Internet applications and troubleshoot hardware and software issues for end-users throughout corporation. Education Associate : Computer Science Technology , 1993 MICROCOMPUTER TECHNOLOGY INSTITUTE － City , State Computer Science Technology Skills Accounting, Active Directory, AD, Apache, backup, Bloomberg, cisco, Citrix, client/server, hardware, client, databases, database, Dell, DHCP, email, energy trading, GIS, HP Servers, Internet applications, LAN, laptops, Managing, Market, access, Exchange, Office, MS Office 97, Windows, 2000, Windows NT, microwave, Communicator, Network Administrator, Network, Networking, ODBC, Oil, phone system, promotion, Reuters, SCADA, servers, SQL, Symantec, T1, TCP/IP, Desktop support, phones, Terminal server, troubleshoot, troubleshooting, VPN, VOIP, WAN

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME739059203" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_739059203_1_478818431" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="739059203FNAM1"> </span> <span> </span> <span class="field" id="739059203LNAM1"> IT CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM739059208" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM739059208"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059208_1_478818439" style="padding-top:0px;"> <div class="field singlecolumn" id="739059208FRFM1"> Self-motivated, detail oriented Senior Computer/Network Technician with 20 years experience in Oil and Gas corporate network and service environments. Windows Server 2000, 2003, 2008 R2, Cisco, Active directory Administrator and network Administrator with proven troubleshooting and problem resolution skills. Independent worker and valued team contributor with excellent communication, interpersonal and customer service skills. Willing to relocate.</div> </div> </div> <div class="section" id="SECTION_HILT739059209" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT739059209"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059209_1_478818440" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="739059209SKC11"> GIS, Kingdom, Petra, MS Office 97-2013 Citrix, Market Data. Mitel 3000 &amp; 5000, Cisco CME, Exchange 2010 Networking: Active Directory,Cisco LAN/WAN, DHCP, TCP/IP, ODBC, VPN, Isilon </td> <td class="field twocol_2 charspace" id="739059209SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM739059206" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM739059206"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059206_1_478818437" style="padding-top:0px;"> <div class="field singlecolumn" id="739059206FRFM1"> <ul> <li> NEW HORIZONS COMPUTER LEARNING CENTER, Houston, Texas.</li> <li> Implementing Microsoft Windows 2000 Professional Server.</li> <li> Implementing Microsoft Windows 2000 Network Infrastructure.</li> <li> Administering Microsoft SQL 2000 Server Database.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR739059205" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR739059205"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059205_1_478818433" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="739059205JTIT1"> </span> <span> <span class="jobdates" format="%B %Y" id="739059205JSTD1"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="739059205EDDT1"> February 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="739059205COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="739059205JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="739059205JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="739059205JDES1" itemprop="description"> <ul> <li> Technical Anaylst Network Anaylst for T1 and VSAT network.</li> <li> Support of applications for pipeline technicians.</li> <li> Cisco Unified Communicator Manage Cisco VOIP phones.</li> <li> Work with Datto, Acronis and Symantec backup applications.</li> <li> Managed licensing and FlexLM for Petra.</li> <li> Supported user installation and maintenance of Petra database.</li> <li> Restoration of corrupted projects from SQL database.</li> <li> Managed all Installation and configuration for network, workstations and laptops.</li> <li> Gas Control and application management.</li> <li> Managing applications on 2008R2 server for Accounting and Gas flow.</li> <li> Active Directory management creation of users and groups and permissions for all corporate users.</li> <li> Creating solutions for measurement applications for gas pipeline.</li> <li> Office 365 Administrator to create user mailboxes and distribution groups.</li> <li> Desktop support for all users in corporation.</li> <li> Support for SCADA platforms insuring data connection.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_739059205_2_478818435" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="739059205JTIT2"> IT Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="739059205JSTD2"> June 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="739059205EDDT2"> December 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="739059205COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="739059205JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="739059205JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="739059205JDES2" itemprop="description"> <ul> <li> for acquisition of Apache shelf properties.</li> <li> Cordinated network and application replication with Apache Oil &amp; Gas.</li> <li> Worked with Apache and other 3rd part vendors and contractors to replicate Apache infrastructure for transition to FieldWood Energy.</li> <li> This was replicating all Apache network, databases applications and voice for offices and Gulf Platforms for a seemless transition.</li> <li> Worked to replace Cisco phone system.</li> <li> Wored with vendors to replace application and software license.</li> <li> SPN Rescources/Dynamic Offshore LLC/SandRidge Energy 4-2007 &amp;ndash; 5-2013 Network Administrator Managed all Installation and configuration of hardware and software for all workstations and laptops on shore and handled all equipment and communications for offshore platforms.</li> <li> Terminal server administrator.</li> <li> Worked with Citrix applications for corporate and external users.</li> <li> Managed Ision server for G&amp;G applications users for Kingdom software.</li> <li> Administrator of Dell and HP Servers.</li> <li> Managed and maintained Osilon server nodes for Geophysical engineers.</li> <li> Managed AD and created accounts for all users and groups needed for corporation access, email and all network drives.</li> <li> Managed and was administrator for Mitel 3000 VOIP phones for company.</li> <li> Managed all 2003 and 2008r2 servers for corporation.</li> <li> Managed the installation of P&amp;A and Workover jobs and communications offshore.</li> <li> Built configured and was Administrator for Exchange 2010 on Windows 2008r2 server.</li> <li> Managed all network communication for offshore platforms with microwave and VSAT connectivity.Managed licensing of all prioritary software and applications for company.</li> <li> Managed and supported Bez server and Blackberry&amp;rsquo;s and smartphone, IPhone, Samsung.</li> <li> Support of VPN cisco client.</li> <li> Superior Energy, HoustonTexas 12-2005 &amp;ndash; 4-2007 System Support Specialist Install and configure hardware and software for XP workstations and laptops and server 2003 on network.</li> <li> Management of active directory on Server 2003 and remote desktop to support all users throughout region.</li> <li> Built and managed servers for corporation.</li> <li> Administrator of Exchange creating users and troubleshooting server issues Administror AD for corporation.</li> <li> Support of Bez server and Blackberry&amp;rsquo;s.</li> <li> Support of VPN cisco client.</li> <li> Sold to Dynamic Offshore got promotion to network administrator of company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_739059205_3_478818436" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="739059205JTIT3"> Senior Workstation Technician</span> <br/> <span> <span class="jobdates" format="%B %Y" id="739059205JSTD3"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="739059205EDDT3"> January 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="739059205COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="739059205JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="739059205JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="739059205JDES3" itemprop="description"> <ul> <li> Citrix Administrator Managed AD for accounts.</li> <li> Install and configure hardware and software for workstations and laptops with Windows NT, 2000 or XP on network for energy trading floor with live market feeds, Reuters and Bloomberg market data.</li> <li> Used Active directory for support of users and groups.</li> <li> Support network and client/server applications, shared data storage, proprietary software, and Internet applications and troubleshoot hardware and software issues for end-users throughout corporation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC739059207" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC739059207"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059207_1_478818438" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="739059207DGRE1" itemprop="name"> Associate</span> <span> : </span> <span class="programline" dependency="STUY" id="739059207STUY1"> Computer Science Technology</span> <span> , </span> <span class="jobdates" id="739059207GRYR1"> 1993</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="739059207SCHO1" itemprop="name"> MICROCOMPUTER TECHNOLOGY INSTITUTE</span> <span> － </span> <span class="joblocation jobcity" id="739059207SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="739059207SSTA1"> State</span> <span class="joblocation jobstate" id="739059207SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="739059207FRFM1"> Computer Science Technology</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL739059211" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL739059210" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL739059210"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_739059210_1_478818441" style="padding-top:0px;"> <div class="field singlecolumn" id="739059210FRFM1"> Accounting, Active Directory, AD, Apache, backup, Bloomberg, cisco, Citrix, client/server, hardware, client, databases, database, Dell, DHCP, email, energy trading, GIS, HP Servers, Internet applications, LAN, laptops, Managing, Market, access, Exchange, Office, MS Office 97, Windows, 2000, Windows NT, microwave, Communicator, Network Administrator, Network, Networking, ODBC, Oil, phone system, promotion, Reuters, SCADA, servers, SQL, Symantec, T1, TCP/IP, Desktop support, phones, Terminal server, troubleshoot, troubleshooting, VPN, VOIP, WAN</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Versatile Management Professional trained in Insurance, Healthcare, Project Management, and Operational Leadership who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of risk management and business administration and an unsurpassed work ethic. Highlights B2B sales and service Process improvement strategies Contract review & management Healthcare & Long-term care product expertise In-depth knowledge of markets and relationships t Claims file management processes Medical terminology and coding knowledge Insurance fraud expertise Mergers and acquisitions knowledge Lean, Agile, Six Sigma, and Project Management (PMP) Coursework Project development and life cycle management Business management methodology & procedure development Business and requirements analysis and workflow planning with quality assurance Regulatory compliance; SOX and financial audits; HIPPA; Fair Credit Act experience Experience Company Name City , State 07/2014 to 08/2015 Developed and managed annual budget in excess of $6 million while actively seeking ways to eliminate or reduce expenses while exceeding revenue expectations. Drafted action plans and led meetings with department executives to review project status and proposed changes of initiatives. Monitored costs, timescales and resources used to achieve reserve accuracy and claims closure projects as well as staffing management and retention projects running simultaneously. Minimized staff turnover through appropriate selection, orientation, mentoring, training, staff education, communication, appreciation, and development. Delivered proactive account management by understanding client goals and objectives; implemented strategic relationship management processes; developed and maintained client specific business plans; broadened relationships; managed fiduciary duties; identified opportunities to increase assets and services. Fully responsible for technical proficiency of the branch work product, to include compliance with client service instructions and performance warranties. Used various metric driven tools to evaluate performance and identify problem areas in advance of them becoming service issues. Detailed knowledge of State and Federal Insurance laws; HIPPA; Privacy Act; OSHA; Operations regulations; Affordable Health Care Act; ICD-10 changes; security management; and more. Oversaw compliance and best practice reporting while demonstrating a thorough understanding of corporate policies and procedures. Communicated with clients, carriers and brokers in a professional, positive and proactive manner. Provided exceptional analytical and problem solving skills to all areas of business operations and management. Ensured consistent execution of client service instructions and performance guarantees. Provided the skill set and oversight to actively review work of others via file reviews; identified and acted on needed coaching opportunities and positioned subordinates for successful development leading to advancement within the organization. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. Company Name City , State Consultant 09/2011 to 07/2014 Translated observational data from contextual investigations, interviews and natural observations into user needs and functional requirements. Wrote unique text for Retail and Service websites, including general and branded content. Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Developed creative ideas and concepts in partnership with the art director. Updated company website content including contact information, articles and services. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Company Name City , State Director of Operations 02/1999 to 10/2013 Initiated programs that standardized employee training and led to increase in customer satisfaction by over 16%. Regulatory management and compliance; HIPPA, Fair Credit Act, Privacy Act, State and Federal regulatory control for medical and financial services - maintained up to date understanding of laws and regulations and oversaw staff in documentation and management of procedures and processes. Provided Insurance and Risk Management services to individuals, businesses, and non-profit entities/governments as well as loss control and safety/prevention guidance. Served as Consultant and Professional Expert to Clients for Medicare Part D; Med Supps; Affordable Care Act; Advantage Plans as well as various other life, health, and annuity plans. Managed agency budgets and accounts including payable/receivable, invoicing, P&L, and account reconciliations and all accounting functions within the agency. Managed book roll transfers of business as well as managing the merger and acquisitions of new books of business and agencies and led the process of merger of data, systems, and staff. Complied with all contractual, governmental, and insurance law requirements as well as profitability management in regards to loss ratios and agency contingency awards. Designed and implemented streamlined workflow processes and employee manuals for more efficient performance and customer service; led training seminars for all operations. Maintained client relationships of the property & casualty and life and health book of business. Underwriting authority with full underwriting responsibilities for property and casualty business. Pre-evaluated new business, negotiated rates and coverages, reviewed existing book for profitability, implementing preventative actions on accounts with questionable history. Worked with company personnel to provide required data for reinsurance on larger commercial and agribusiness accounts and on negotiation of rates/amendments to policy language to meet client needs. Evaluated client insurance needs, reviewed policy forms and ISO language as well as significant work in Professional Liability markets and translating the company specific language and negotiating changes for specific needs. Responsible for the overall technological direction of the business, which included managing information technology and computer systems. Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines. Identified customer needs through market research and analysis. Designed web and other content, including monthly newsletters and promotional calendars. Cultivated positive relationships with the community through public relations campaigns. Developed and implemented interesting and interactive learning mediums to increase understanding of course materials both in health insurance and commercial lines. Education Certification : Project Management (PMP) & Six Sigma Black Belt (In Process) License : CA Workers Compensation Claims Adjuster Certification : WCCA, WCCP, AIC, AIC-M Coursework GPA: Six Sigma Diploma : Project Management Diploma : Quality Management and Regulatory Compliance/Auditing Designation/Certification : Certified Insurance Counselor (CIC) License : Property and Casualty & Life/Health/Annuities Insurance Agent State Bachelors Program : Insurance and Risk Management Indiana State University Focus In: Political Science and Criminology Skills account management, account reconciliations, accounting, acquisitions, Agile, art director, agency, B2B, book, budgets, budget, Business management, business operations, business plans, coaching, CA, Consultant, content, Contract review, Counselor, Credit, client, Clients, customer satisfaction, customer service, direction, documentation, employee training, file management, financial, financial audits, forms, functional, ICD-10, information technology, Insurance, invoicing, ISO, law, Regulatory compliance, Long-term care, managing, market research and analysis, materials, Medical terminology, meetings, mentoring, Mergers and acquisitions, natural, negotiating, negotiation, newsletters, personnel, policies, problem solving skills, processes, Process improvement, profit, coding, Progress, Project development, Project Management, public relations, quality, quality assurance, relationship management, reporting, requirements analysis, Retail, Risk Management, safety, sales, San, seminars, Six Sigma, staffing, strategic, translating, Underwriting, unique, websites, website content, workflow, written, articles

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME734295184" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_734295184_1_475690272" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="734295184FNAM1"> </span> <span> </span> <span class="field" id="734295184LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM734295186" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM734295186"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_734295186_1_475690284" style="padding-top:0px;"> <div class="field singlecolumn" id="734295186FRFM1"> <p align="LEFT"> Versatile Management Professional trained in Insurance, Healthcare, Project Management, and Operational Leadership who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of risk management and business administration and an unsurpassed work ethic.</p> </div> </div> </div> <div class="section" id="SECTION_HILT734295187" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT734295187"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_734295187_1_475690285" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="734295187SKC11"> <ul> <li> B2B sales and service </li> <li> Process improvement strategies </li> <li> Contract review &amp; management </li> <li> Healthcare &amp; Long-term care product expertise </li> <li> In-depth knowledge of markets and relationships t</li> <li> Claims file management processes </li> <li> Medical terminology and coding knowledge </li> <li> Insurance fraud expertise</li> <li> Mergers and acquisitions knowledge<font> </font> </li> </ul> </td> <td class="field twocol_2" id="734295187SKC21"> <ul> <li> Lean, Agile, Six Sigma, and Project Management (PMP) Coursework</li> <li> Project development and life cycle management</li> <li> Business management methodology &amp; procedure development</li> <li> Business and requirements analysis and workflow planning with quality assurance</li> <li> Regulatory compliance; SOX and financial audits; HIPPA; Fair Credit Act experience</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR734295188" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR734295188"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_734295188_1_475690275" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="734295188COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="734295188JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="734295188JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="734295188JTIT1"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="734295188JSTD1"> 07/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="734295188EDDT1"> 08/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="734295188JDES1" itemprop="description"> <ul> <li> Developed and managed annual budget in excess of $6 million while actively seeking ways to eliminate or reduce expenses while exceeding revenue expectations.</li> <li> Drafted action plans and led meetings with department executives to review project status and proposed changes of initiatives.</li> <li> Monitored costs, timescales and resources used to achieve reserve accuracy and claims closure projects as well as staffing management and retention projects running simultaneously.</li> <li> Minimized staff turnover through appropriate selection, orientation, mentoring, training, staff education, communication, appreciation, and development.</li> <li> Delivered proactive account management by understanding client goals and objectives; implemented strategic relationship management processes; developed and maintained client specific business plans; broadened relationships; managed fiduciary duties; identified opportunities to increase assets and services.</li> <li> Fully responsible for technical proficiency of the branch work product, to include compliance with client service instructions and performance warranties.</li> <li> Used various metric driven tools to evaluate performance and identify problem areas in advance of them becoming service issues.</li> <li> Detailed knowledge of State and Federal Insurance laws; HIPPA; Privacy Act; OSHA; Operations regulations; Affordable Health Care Act; ICD-10 changes; security management; and more.</li> <li> Oversaw compliance and best practice reporting while demonstrating a thorough understanding of corporate policies and procedures.</li> <li> Communicated with clients, carriers and brokers in a professional, positive and proactive manner.</li> <li> Provided exceptional analytical and problem solving skills to all areas of business operations and management.</li> <li> Ensured consistent execution of client service instructions and performance guarantees.</li> <li> Provided the skill set and oversight to actively review work of others via file reviews; identified and acted on needed coaching opportunities and positioned subordinates for successful development leading to advancement within the organization.</li> <li> Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295188_2_475690276" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="734295188COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="734295188JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="734295188JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="734295188JTIT2"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="734295188JSTD2"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="734295188EDDT2"> 07/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="734295188JDES2" itemprop="description"> <ul> <li> Translated observational data from contextual investigations, interviews and natural observations into user needs and functional requirements.</li> <li> Wrote unique text for Retail and Service websites, including general and branded content.</li> <li> Proofread and reviewed all print and electronic content for correct grammar and adherence to house style.</li> <li> Developed creative ideas and concepts in partnership with the art director.</li> <li> Updated company website content including contact information, articles and services.</li> <li> Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295188_3_475690277" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="734295188COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="734295188JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="734295188JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="734295188JTIT3"> Director of Operations</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="734295188JSTD3"> 02/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="734295188EDDT3"> 10/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="734295188JDES3" itemprop="description"> <ul> <li> Initiated programs that standardized employee training and led to increase in customer satisfaction by over 16%.</li> <li> Regulatory management and compliance; HIPPA, Fair Credit Act, Privacy Act, State and Federal regulatory control for medical and financial services - maintained up to date understanding of laws and regulations and oversaw staff in documentation and management of procedures and processes.</li> <li> Provided Insurance and Risk Management services to individuals, businesses, and non-profit entities/governments as well as loss control and safety/prevention guidance.</li> <li> Served as Consultant and Professional Expert to Clients for Medicare Part D; Med Supps; Affordable Care Act; Advantage Plans as well as various other life, health, and annuity plans.</li> <li> Managed agency budgets and accounts including payable/receivable, invoicing, P&amp;L, and account reconciliations and all accounting functions within the agency.</li> <li> Managed book roll transfers of business as well as managing the merger and acquisitions of new books of business and agencies and led the process of merger of data, systems, and staff.</li> <li> Complied with all contractual, governmental, and insurance law requirements as well as profitability management in regards to loss ratios and agency contingency awards.</li> <li> Designed and implemented streamlined workflow processes and employee manuals for more efficient performance and customer service; led training seminars for all operations.</li> <li> Maintained client relationships of the property &amp; casualty and life and health book of business.</li> <li> Underwriting authority with full underwriting responsibilities for property and casualty business.</li> <li> Pre-evaluated new business, negotiated rates and coverages, reviewed existing book for profitability, implementing preventative actions on accounts with questionable history.</li> <li> Worked with company personnel to provide required data for reinsurance on larger commercial and agribusiness accounts and on negotiation of rates/amendments to policy language to meet client needs.</li> <li> Evaluated client insurance needs, reviewed policy forms and ISO language as well as significant work in Professional Liability markets and translating the company specific language and negotiating changes for specific needs.</li> <li> Responsible for the overall technological direction of the business, which included managing information technology and computer systems.</li> <li> Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.</li> <li> Identified customer needs through market research and analysis.</li> <li> Designed web and other content, including monthly newsletters and promotional calendars.</li> <li> Cultivated positive relationships with the community through public relations campaigns.</li> <li> Developed and implemented interesting and interactive learning mediums to increase understanding of course materials both in health insurance and commercial lines.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC734295189" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC734295189"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_734295189_1_475690279" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE1" itemprop="name"> Certification</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY1"> Project Management (PMP) &amp; Six Sigma Black Belt</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM1"> <p align="LEFT"> (In Process)</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_2_475690280" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE2" itemprop="name"> License</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY2"> CA Workers Compensation Claims Adjuster</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_3_475690281" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE3" itemprop="name"> Certification</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY3"> WCCA, WCCP, AIC, AIC-M Coursework</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="734295189GRPA3"> Six Sigma</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_4_475690282" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE4" itemprop="name"> Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY4"> Project Management</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_5_475690283" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE5" itemprop="name"> Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY5"> Quality Management and Regulatory Compliance/Auditing</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_6_475694791" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE6" itemprop="name"> Designation/Certification</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY6"> Certified Insurance Counselor (CIC)</span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_7_475694959" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE7" itemprop="name"> License</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY7"> Property and Casualty &amp; Life/Health/Annuities Insurance Agent</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="734295189SCHO7" itemprop="name"> </span> <span class="joblocation jobcity" id="734295189SCIT7"> </span> <span class="joblocation jobstate" id="734295189SSTA7"> State</span> <span class="joblocation jobstate" id="734295189SCNT7"> </span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM7"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_734295189_8_475695417" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="734295189DGRE8" itemprop="name"> Bachelors Program</span> <span> :</span> <span class="programline" dependency="STUY" id="734295189STUY8"> Insurance and Risk Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="734295189SCHO8" itemprop="name"> Indiana State University</span> <span class="joblocation jobcity" id="734295189SCIT8"> </span> <span class="joblocation jobstate" id="734295189SSTA8"> </span> <span class="joblocation jobstate" id="734295189SCNT8"> </span> </span> <span class="paddedline"> <span class="field" id="734295189FRFM8"> <p align="LEFT"> Focus In: Political Science and Criminology</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL734295204" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL734295204"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_734295204_1_475690286" style="padding-top:0px;"> <div class="field singlecolumn" id="734295204FRFM1"> account management, account reconciliations, accounting, acquisitions, Agile, art director, agency, B2B, book, budgets, budget, Business management, business operations, business plans, coaching, CA, Consultant, content, Contract review, Counselor, Credit, client, Clients, customer satisfaction, customer service, direction, documentation, employee training, file management, financial, financial audits, forms, functional, ICD-10, information technology, Insurance, invoicing, ISO, law, Regulatory compliance, Long-term care, managing, market research and analysis, materials, Medical terminology, meetings, mentoring, Mergers and acquisitions, natural, negotiating, negotiation, newsletters, personnel, policies, problem solving skills, processes, Process improvement, profit, coding, Progress, Project development, Project Management, public relations, quality, quality assurance, relationship management, reporting, requirements analysis, Retail, Risk Management, safety, sales, San, seminars, Six Sigma, staffing, strategic, translating, Underwriting, unique, websites, website content, workflow, written, articles</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Licenses New York State Department of Health Nursing Home Nurse Aide Certification Program   Original Certification Date: 5/18/2005 Current Expiration Date: 1/31/14 Certification # 342285200505E Skill Highlights Understands mobility assistance needs Charting expertise Reliable transportation Trained in grooming and bathing assistance Calm and level-headed under duress Medical terminology knowledge Professional Experience Consultant March 2015 Company Name - City , State Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Answered customers' questions and addressed problems and complaints in person and via phone. Built customer confidence by actively listening to their concerns and giving appropriate feedback. CNA August 2007 to July 2013 Company Name - City , State Observed and documented patient status, and reported patient complaints to the nurse. Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility, activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support. CNA June 2005 to January 2007 Company Name - City , State Assisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Cleaned and organized patients' living quarters. Facilitated games and other activities to engage clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Assisted with ADLs. Administered simple range of motion exercises. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Cashier February 2004 to August 2005 Company Name - City , State Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Resolved guest complaints promptly and professionally. Quickly and efficiently processed payments and made accurate change. Properly portioned and packaged take-out foods for customers. Carefully maintained sanitation, health and safety standards in all work areas. Cleaned food preparation areas, cooking surfaces, and utensils. Took initiative to find extra tasks when scheduled duties were completed. Cashier July 2001 to March 2003 Company Name - City , State Executed cash transactions quickly and accurately. Greeted all customers. Checked out customers and bagged items. Quickly Served shoppers in a prompt, courteous and friendly manner. Gave every customer immediate and undivided attention. Maintained knowledge of current product locations. Consistently received a 100% rate of customer satisfaction. Cashier March 1998 to August 2000 Company Name - City , State Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management.Served orders to customers at windows, counters and tables. Packaged menu items into bags or trays and placed drink orders into carriers.Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Education and Training CNA Certificate: Certified Nursing Assistant : GED , 2005 Rochester Educational Opportunity Center - City , State , United States Skills Patient-focused care Excellent interpersonal skills Compassionate and trustworthy caregiver Effectively interacts with patients and families.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME663730819" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_663730819_1_431724031" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="663730819FNAM1"> </span> <span> </span> <span class="field" id="663730819LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM663730821" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM663730821"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663730821_1_431724042" style="padding-top:0px;"> <div class="field singlecolumn" id="663730821FRFM1"> <p align="LEFT"> Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. </p> </div> </div> </div> <div class="section" id="SECTION_CERT663731629" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT663731629"> Licenses</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663731629_1_431728009" style="padding-top:0px;"> <div class="field singlecolumn" id="663731629FRFM1"> <p align="LEFT"> New York State Department of Health Nursing Home</p> <p align="LEFT"> <b> <u> Nurse Aide Certification Program</u> </b>  </p> <p align="LEFT"> Original Certification Date: 5/18/2005</p> <p align="LEFT"> Current Expiration Date: 1/31/14</p> <p align="LEFT"> Certification # 342285200505E</p> </div> </div> </div> <div class="section" id="SECTION_HILT663730822" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT663730822"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663730822_1_431724043" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="663730822SKC11"> <ul> <li> Understands mobility assistance needs</li> <li> Charting expertise</li> <li> Reliable transportation</li> </ul> </td> <td class="field twocol_2 charspace" id="663730822SKC21"> <ul> <li> Trained in grooming and bathing assistance</li> <li> Calm and level-headed under duress</li> <li> Medical terminology knowledge</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR663730823" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR663730823"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663730823_1_431743025" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD1"> March 2015</span> <span class="jobdates" format="%B %Y" id="663730823EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES1" itemprop="description"> <p align="LEFT"> Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Answered customers' questions and addressed problems and complaints in person and via phone. Built customer confidence by actively listening to their concerns and giving appropriate feedback. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663730823_2_431724033" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT2"> CNA</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD2"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663730823EDDT2"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES2" itemprop="description"> <ul> <li> Observed and documented patient status, and reported patient complaints to the nurse. Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility, activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663730823_3_431724034" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT3"> CNA</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD3"> June 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663730823EDDT3"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES3" itemprop="description"> <ul> <li> Assisted with adequate nutrition and fluid intake. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Cleaned and organized patients' living quarters. Facilitated games and other activities to engage clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Assisted with ADLs. Administered simple range of motion exercises. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663730823_4_431724035" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT4"> Cashier</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD4"> February 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663730823EDDT4"> August 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES4" itemprop="description"> <ul> <li> Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Resolved guest complaints promptly and professionally. Quickly and efficiently processed payments and made accurate change. Properly portioned and packaged take-out foods for customers. Carefully maintained sanitation, health and safety standards in all work areas. Cleaned food preparation areas, cooking surfaces, and utensils. Took initiative to find extra tasks when scheduled duties were completed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663730823_5_431724036" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT5"> Cashier</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD5"> July 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663730823EDDT5"> March 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES5" itemprop="description"> <ul> <li> Executed cash transactions quickly and accurately. Greeted all customers. Checked out customers and bagged items.</li> <li> Quickly Served shoppers in a prompt, courteous and friendly manner. Gave every customer immediate and undivided attention.</li> <li> Maintained knowledge of current product locations. Consistently received a 100% rate of customer satisfaction.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663730823_6_431724037" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663730823JTIT6"> Cashier</span> <br/> <span> <span class="jobdates" format="%B %Y" id="663730823JSTD6"> March 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="663730823EDDT6"> August 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663730823COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="663730823JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730823JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="663730823JDES6" itemprop="description"> <ul> <li> Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management.Served orders to customers at windows, counters and tables. Packaged menu items into bags or trays and placed drink orders into carriers.Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC663730824" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC663730824"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663730824_1_431724041" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="663730824DGRE1" itemprop="name"> CNA Certificate: Certified Nursing Assistant</span> <span> : </span> <span class="programline" dependency="STUY" id="663730824STUY1"> GED</span> <span> , </span> <span class="jobdates" id="663730824GRYR1"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="663730824SCHO1" itemprop="name"> Rochester Educational Opportunity Center</span> <span> - </span> <span class="joblocation jobcity" id="663730824SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="663730824SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="663730824SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="663730824FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL663730826" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL663730826"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663730826_1_431724044" style="padding-top:0px;"> <div class="field singlecolumn" id="663730826FRFM1"> <ul> <li> Patient-focused care</li> <li> Excellent interpersonal skills</li> <li> Compassionate and trustworthy caregiver</li> <li> Effectively interacts with patients and families.</li> </ul> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Overview Experienced self-starter who is highly customer service-oriented, organized and possesses strong time management skills. Qualified Customer Service Rep with 13 years in a detail-oriented customer service and call center environments; offering a record of successful job performance through problem solving and experience developing and implementing innovative solutions. Core Strengths Seasoned in conflict resolution Telephone inquiries specialist Active listening skills System checks and troubleshooting Resourceful PC expert Windows XP/Vista Service solutions expert Exceptional telephone etiquette Patient and diligent Vast technical knowledge Deadline-oriented Accomplishments Customer Assistance   Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service   Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer Interface   Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Work Experience Consultant 07/2013 to 08/2015 Company Name City , State Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information. Formally recognized for excellence achieved in financial analysis, budgeting and forecasting when ordering products. Sales Consistently generated additional revenue through skilled sales techniques. Product Sales Cross-sold services at a rate of 30%, upgrading customers to different products and product packages. Market Research Interviewed clients via market research surveys to identify product issues and customer needs. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Rental Agent 09/2014 to 07/2015 Company Name City , State Participated in various incentive programs and contests designed to support achievement of production goals.Opened and assigned new client accounts.Researched and resolved billing and invoice problems.Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Cashier 11/2009 to 07/2014 Company Name City , State Prevented store losses using awareness, attention to detail and integrity. Trained 37 new employees quarterly. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each customer. Worked under strict deadlines and responded to service requests and emergency call-outs. Promptly responded to general inquiries from members, staff, and customers via mail, e-mail and fax. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Regularly sought opportunities to up sell and add on additional merchandise. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Organized the store by returning all merchandise to its proper place. Generated leads for new sales through telephone and email contact with customers. Customer Service Representative 04/2005 to 01/2009 Company Name City , State Resolved customer complaints and concerns with strong verbal and negotiation skills. Displayed courtesy and strong interpersonal skills with all customer interactions. Built and maintained successful relationships with service providers, dealers and consumers. Maintained composure and patience in face of difficult customer situations. Support customers with online billing and account issues. Informed customers about issue resolution progress. Supported customers having data connectivity issues. Provided thorough support and problem resolution for customers. Troubleshooter and resolved web application issues escalated from customer support and other departments with a 100% success rate. Improved reliability of supply chain software, systems, database and order processing. Expert in using Windows software and Microsoft, Power point, outlook, computer savvy, Fielded an average of 48000 customer service calls per day. Over 9 years of high call volume call center experience. 13 years customer service experience. Accounts receivable, helping customer to work through their accounts and explain a detail bill. Recruiter 11/2004 to 09/2005 Company Name City , State Analyzed employment-related data and prepared required reports. Conducted reference and background checks on all job applicants. Developed creative recruiting strategies that met anticipated staffing needs. Communicated the duties, compensation, benefits and working conditions to all potential candidates. Assisted management with presentations for business reviews and communications meetings. Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process. Built social networks to find qualified candidates. Organized all monthly and quarterly reviews for all associates. Verified that information in the computer system was up-to-date and accurate. Eliminated outdated records by sending the records to be scanned. Compiled statistical information for special reports. Created monthly reports for records, closed terminated records and completed chart audits. Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers. Verified and logged in deadlines for responding to daily inquiries. Developed and created a more effective filing system to accelerate paperwork processing. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Administrative Assistant 11/2003 to 04/2004 Company Name City , State Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Updated confidential employee banking information with accuracy and speed. Maintained accounts receivable documentation electronically and on paper. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation.. Researched and resolved collections and billing disputes with tact and efficiency. Educational Background Bachelor's Degree : Human Resources October 2017 University of Phoenix City , State Human Resources Top 3% of class highest GPA. 3 .86 GPA International Scholar Laureate Scholar SHRM Atlanta Chapter Business Analysis coursework Minor in Business, Member of Society of Human Resource Management : Business, Marketing and Communications Business Administration and Organizational Development Finance and Business Development Danville Community College City , State , United States GPA: GPA: 3.86 GPA: 3.86 Business, Marketing and Communications Business Administration and Organizational Development Finance and Business Development Professional Affiliations Society of Human Resource Management International Scholar Laureate Scholar The National Society of Collegiate Scholars Mary Kay Consultant Skills Advanced mathematical aptitude, Superior communication skills, Cheerful and energetic, Resolution-oriented, Dependable and reliable, Savvy negotiator, Exceptional multi- tasker,Personnel training and development, Excellent interpersonal and coaching skills, Calm under pressure, Complex problem solving, Customer relations, Excellent quantitative skills, Critical thinker, System checks and troubleshooting, Hardware support and troubleshooting, Mac and PC expert, Resourceful,People-oriented, Excellent time management skills,Collaborative,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME649471601" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_649471601_1_422647149" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="649471601FNAM1"> </span> <span> </span> <span class="field lName" id="649471601LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM649471605" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM649471605"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471605_1_422647160" style="padding-top:0px;"> <div class="field singlecolumn" id="649471605FRFM1"> <p align="LEFT"> Experienced self-starter who is highly customer service-oriented, organized and possesses strong time management skills. Qualified Customer Service Rep with 13 years in a detail-oriented customer service and call center environments; offering a record of successful job performance through problem solving and experience developing and implementing innovative solutions. </p> </div> </div> </div> <div class="section" id="SECTION_HILT649471607" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT649471607"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471607_1_422653322" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="649471607SKC11"> <ul> <li> Seasoned in conflict resolution</li> <li> Telephone inquiries specialist</li> <li> Active listening skills</li> <li> System checks and troubleshooting</li> <li> Resourceful</li> <li> PC expert <font> Windows XP/Vista</font> </li> <li> Service solutions expert</li> </ul> </td> <td class="field twocol_2" id="649471607SKC21"> <ul> <li> Exceptional telephone etiquette</li> <li> Patient and diligent</li> <li> Vast technical knowledge</li> <li> Deadline-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM649472726" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM649472726"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649472726_1_422653935" style="padding-top:0px;"> <div class="field singlecolumn" id="649472726FRFM1"> <p align="LEFT"> <i> Customer Assistance</i>  </p> <ul> <li> Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. </li> </ul> <p align="LEFT"> <i> Customer Service</i>  </p> <ul> <li> Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.</li> </ul> <p align="LEFT"> <i> Customer Interface</i>  </p> <ul> <li> Greeted customers upon entrance and handled all cash and credit transactions.</li> <li> Assisted customers over the phone regarding store operations, product, promotions and orders. </li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR649471608" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR649471608"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471608_1_422647152" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD1"> 07/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT1"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES1" itemprop="description"> <ul> <li> Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information.</li> <li> Formally recognized for excellence achieved in financial analysis, budgeting and forecasting when ordering products.</li> <li> Sales Consistently generated additional revenue through skilled sales techniques.</li> <li> Product Sales Cross-sold services at a rate of 30%, upgrading customers to different products and product packages.</li> <li> Market Research Interviewed clients via market research surveys to identify product issues and customer needs.</li> <li> Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.</li> <li> Assisted customers over the phone regarding store operations, product, promotions and orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471608_2_422668063" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT2"> Rental Agent</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD2"> 09/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT2"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES2" itemprop="description"> <p align="LEFT"> Participated in various incentive programs and contests designed to support achievement of production goals.Opened and assigned new client accounts.Researched and resolved billing and invoice problems.Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471608_3_422647153" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT3"> Cashier</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD3"> 11/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT3"> 07/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES3" itemprop="description"> <ul> <li> Prevented store losses using awareness, attention to detail and integrity.</li> <li> Trained 37 new employees quarterly.</li> <li> Developed highly empathetic client relationships and earned reputation for exceeding sales goals.</li> <li> Achieved high sales percentage with consultative, value-focused customer service approach.</li> <li> Cross-trained and provided back-up for other customer service representatives when needed.</li> <li> Computed accurate sales prices for purchase transactions.</li> <li> Worked as a team member performing cashier duties, product assistance and cleaning.</li> <li> Expressed appreciation and invited customers to return to the store.</li> <li> Managed quality communication, customer support and product representation for each customer.</li> <li> Worked under strict deadlines and responded to service requests and emergency call-outs.</li> <li> Promptly responded to general inquiries from members, staff, and customers via mail, e-mail and fax.</li> <li> Assisted customers with store and product complaints.</li> <li> Guaranteed positive customer experiences and resolved all customer complaints.</li> <li> Maintained adequate cash supply in cash drawers in multiple checkout stations.</li> <li> Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.</li> <li> Recommended, selected and helped locate merchandise based on customer needs and desires.</li> <li> Regularly sought opportunities to up sell and add on additional merchandise.</li> <li> Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.</li> <li> Organized the store by returning all merchandise to its proper place.</li> <li> Generated leads for new sales through telephone and email contact with customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471608_4_422647154" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT4"> Customer Service Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD4"> 04/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT4"> 01/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES4" itemprop="description"> <ul> <li> Resolved customer complaints and concerns with strong verbal and negotiation skills.</li> <li> Displayed courtesy and strong interpersonal skills with all customer interactions.</li> <li> Built and maintained successful relationships with service providers, dealers and consumers.</li> <li> Maintained composure and patience in face of difficult customer situations.</li> <li> Support customers with online billing and account issues.</li> <li> Informed customers about issue resolution progress.</li> <li> Supported customers having data connectivity issues.</li> <li> Provided thorough support and problem resolution for customers.</li> <li> Troubleshooter and resolved web application issues escalated from customer support and other departments with a 100% success rate.</li> <li> Improved reliability of supply chain software, systems, database and order processing.</li> <li> Expert in using Windows software and Microsoft, Power point, outlook, computer savvy, Fielded an average of 48000 customer service calls per day.</li> <li> Over 9 years of high call volume call center experience.</li> <li> 13 years customer service experience.</li> <li> Accounts receivable, helping customer to work through their accounts and explain a detail bill.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471608_5_422647155" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT5"> Recruiter</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD5"> 11/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT5"> 09/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES5" itemprop="description"> <ul> <li> Analyzed employment-related data and prepared required reports.</li> <li> Conducted reference and background checks on all job applicants.</li> <li> Developed creative recruiting strategies that met anticipated staffing needs.</li> <li> Communicated the duties, compensation, benefits and working conditions to all potential candidates.</li> <li> Assisted management with presentations for business reviews and communications meetings.</li> <li> Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.</li> <li> Built social networks to find qualified candidates.</li> <li> Organized all monthly and quarterly reviews for all associates.</li> <li> Verified that information in the computer system was up-to-date and accurate.</li> <li> Eliminated outdated records by sending the records to be scanned.</li> <li> Compiled statistical information for special reports.</li> <li> Created monthly reports for records, closed terminated records and completed chart audits.</li> <li> Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.</li> <li> Verified and logged in deadlines for responding to daily inquiries.</li> <li> Developed and created a more effective filing system to accelerate paperwork processing.</li> <li> Successfully established effective systems for record retention by creating database for daily correspondence tracking.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471608_6_422647156" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649471608JTIT6"> Administrative Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="649471608JSTD6"> 11/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="649471608EDDT6"> 04/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649471608COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="649471608JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="649471608JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="649471608JDES6" itemprop="description"> <ul> <li> Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.</li> <li> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.</li> <li> Designed electronic file systems and maintained electronic and paper files.</li> <li> Served as central point of contact for all outside vendors needing to gain access to the building.</li> <li> Planned meetings and prepared conference rooms.</li> <li> Wrote reports and correspondence from dictation and handwritten notes.</li> <li> Maintained an up-to-date department organizational chart.</li> <li> Dispersed incoming mail to correct recipients throughout the office.</li> <li> Made copies, sent faxes and handled all incoming and outgoing correspondence.</li> <li> Organized files, developed spreadsheets, faxed reports and scanned documents.</li> <li> Received and distributed faxes and mail in a timely manner.</li> <li> Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.</li> <li> Updated confidential employee banking information with accuracy and speed.</li> <li> Maintained accounts receivable documentation electronically and on paper.</li> <li> Processed bank reconciliations and financial reports to verify practice of proper due diligence.</li> <li> Handled cash and deposits using the proper accounting procedures and documentation..</li> <li> Researched and resolved collections and billing disputes with tact and efficiency.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC649471609" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC649471609"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471609_1_422647157" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="649471609DGRE1" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" id="649471609STUY1"> Human Resources</span> <span class="datesWrapper"> <span class="jobdates" id="649471609GRYR1"> October 2017</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="649471609SCHO1" itemprop="name"> University of Phoenix</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="649471609SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="649471609SSTA1"> State</span> <span class="joblocation eduCountry" id="649471609SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="649471609FRFM1"> <p align="LEFT"> Human Resources </p> <p align="LEFT"> Top 3% of class highest GPA.</p> <p align="LEFT"> 3<font color="#000000"> .86 GPA</font> </p> <p> </p> <p align="LEFT"> <font color="#000000"> International Scholar Laureate Scholar</font> </p> <p align="LEFT"> <font color="#000000"> SHRM Atlanta Chapter</font> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649471609_2_422647159" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="649471609DGRE2" itemprop="name"> Business Analysis coursework Minor in Business, Member of Society of Human Resource Management</span> <span> : </span> <span class="programline" id="649471609STUY2"> Business, Marketing and Communications Business Administration and Organizational Development Finance and Business Development</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="649471609SCHO2" itemprop="name"> Danville Community College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="649471609SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="649471609SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="649471609SCNT2"> United States</span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="649471609GRPA2"> GPA: 3.86</span> </span> <span class="paddedline"> <span class="field" id="649471609FRFM2"> <p align="LEFT"> GPA: 3.86 Business, Marketing and Communications Business Administration and Organizational Development Finance and Business Development</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL649471610" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL649471610"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471610_1_422647161" style="padding-top:0px;"> <div class="field singlecolumn" id="649471610FRFM1"> <p align="LEFT"> Society of Human Resource Management </p> <p align="LEFT"> International Scholar Laureate Scholar</p> <p align="LEFT"> The National Society of Collegiate Scholars </p> <p align="LEFT"> Mary Kay Consultant</p> </div> </div> </div> <div class="section" id="SECTION_SKLL649471611" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL649471611"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649471611_1_422647162" style="padding-top:0px;"> <div class="field singlecolumn" id="649471611FRFM1"> <p align="LEFT"> Advanced mathematical aptitude, Superior communication skills, Cheerful and energetic, Resolution-oriented, Dependable and reliable, Savvy negotiator, Exceptional multi- tasker,Personnel training and development, Excellent interpersonal and coaching skills, Calm under pressure, Complex problem solving, Customer relations, Excellent quantitative skills, Critical thinker, System checks and troubleshooting, Hardware support and troubleshooting, Mac and PC expert, Resourceful,People-oriented, Excellent time management skills,Collaborative, </p> </div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary Media Planner and Media Buyer roles handled in the adverstising industry with a total work experience of 4+ years. Excellent knowledge in the Media agency analytical tools like TAM (Television Audience Measurement), IRS (Indian Readership Survey), TGI (Target Group Index), and Google Analytics. Excellent knowledge in Microsoft Excel, Powerpoint, Outlook, Project, and Visio. Have used the tools at work place and academic front prudently. Basic and working knowledge in SQL (Structured Query Language), Core Java, HTML, SAP MM module Worked on operating systems like Windows 7, Windows Vista, Windows XP, and Apple OS X. Strong Interpersonal skills, leadership skills, listening skills, quick learner, and team player. Have a delightful and enlightening experience in working with top clients in FMCG, Automobile, Retail, e-commerce etc. Attended several conferences, and training programs with seniors. Highest qualification is MBA in International Business with dual specialization in Marketing and Finance. Currently pursuing Masters in Management Information Systems in the US. Looking forward to switch industry from Marketing to Technological field focused on Database side preferebly. Highlights JAVA Web Technologies HTML, CSS Databases MYSQL Database Tools SQL Analytical and data Retrieving Tools Google Analytics, TAM, TGI, RAM, IRS Operating Systems Windows 7, Windows Vista, Windows XP, and Apple OS X. Accomplishments Project Title Hospital Database Management System Course Database Design and Implementation Problem Lack of Centralized Database System, paper records management and lack of communication between functional Department Solution To design a Hospital management system and build the database in SQL Summary The project was related to Relational Database System and after identifying the departments and hospital unit as a whole. At the designing stage ER and Schema was formulated and in the implementing stage database was built in the most popular RDBMS called MySQL. Tools used MySQL Project Title Accounts Receivable Application (ARA) Course System Analysis and Design Problem The Company was working on an old legacy IBM mainframe system, which was costly ad inefficient. Solution Mainframe to distributed Environment Setup Summary new project proposed is to build an Accounts Receivable Application (ARA) which is distributed unlike the rigid and costly IBM Mainframe System. The Distributed ARA would be using the J2EE Platform, which is platform independent Java environment a Java platform for building, and implementing web based enterprise and application. Likewise, a disseminated framework will give Flexibility and scalability and cost efficiency. Methodology Generating System Request, Feasibility analysis, Use cases, Sequence, class, package diagrams, GUI Samples Tools Suggested/Used Ms Visio, Ms Project 2010, Java JDK, Business Objects, MySQL, Red Hat Linux, Web Logic Project Title ERP Implementation for a Regional electrical Utility company Course Enterprise Resourse Planning (ERP) Problem The company functional units are not communicating effectively and hence the overall efficieny is falling down Solution ERP system to make the company integrated across functions Summary Regional electric utility company is planning to implement ERP systems into their organization to make it more robust and integrated. Methodology In each functional units of organization which is Marketing, HR, Finance, and supply chain, the organizational structure needs to be identified, funcational and inter business processes needed to be identifiied and database needs to be integrated accordingly. Tools Suggested SAP S&D, MM, FI, and HR Modules. Experience 03/2014 to 07/2014 Consultant Company Name The company was an event management company focused in the sports and fitness field based out of Bangalore. Their main client was Google and my role was to plan the events and consult the company on Marketing related processes. Job Responsibilities Managing Clients event planning budget Design and Implement Event Plans Monitor and control Event plans Consult on Advertising and Marketing activities Manage Reports and presentations Send Weekly and monthly updates Attend Pitch Meetings and presentations. 04/2013 to 11/2013 Account Manager Company Name To manage Clients Advertising Budget, Presenting the competition scenario in media perspective, suggesting an appropriate media mix and successfully implementing the plan, doing a post evaluation for the Media plan implemented. Job Responsibilities Division of work among the team member according to the brief Prepare a Work flow report and assigning responsibilties witn deadline Competition Analysis and Target audience profiling according to the campaign need Seeking approval for first cut pre media plan from the client Regular Team Meetings and client meetings Generating MIS reports and weekly updates New client pitching Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned Company Name Group M Role Media Buyer. 12/2011 to 04/2013 Company Name To manage clients budget and negotiate the cost for the approved media plan and big media properties with the vendors and get the savings for the client Job Responsibilities Division of work among the team member according to the brief Prepare a Work flow report and assigning responsibilties witn deadline Investment profiling for media mix Responsible for first cut media plan Rates for planning Presenting new Media investment oppurtunities to the clients Finalising the Rates for the media plan and provide savings report to the client New client pitching Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned Company Name Mudra Role. 06/2010 to 12/2011 Media Planner To Manage Clients Advertising Budget, Presenting the competition scenario in media perspective, suggesting an appropriate media mix and successfully implementing the plan, doing a post evaluation for the Media plan Job Responsibilities Competition Analysis and Target audience profiling according to the campaign need Seeking approval for first cut pre media plan from the client Generating MIS reports and weekly updates Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned. Education Degree MBA : International Business MIS Management Information Systems National University GPA: GPA: 10/4 International Business GPA: 10/4 MIS Management Information Systems GITAM University GPA: GPA: 6/4 GPA: 6/4 HOBBIES: Singing, Socializing, Working out , and Travelling Skills Advertising, Apple, Budget, CSS, client, Clients, Databases, Database, event planning, event management, Google Analytics, HTML, JAVA, Managing, Marketing, Media plan, Meetings, Windows 7, Windows, Windows XP, MIS, MYSQL, new Media, Operating Systems, OS, Presenting, presentations, processes, RAM, Singing, SQL, Vista

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME649756459" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_649756459_1_422830111" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="649756459FNAM1"> </span> <span> </span> <span class="field" id="649756459LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM649756461" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM649756461"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756461_1_422830122" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="649756461FRFM1"> Media Planner and Media Buyer roles handled in the adverstising industry with a total work experience of 4+ years. Excellent knowledge in the Media agency analytical tools like TAM (Television Audience Measurement), IRS (Indian Readership Survey), TGI (Target Group Index), and Google Analytics. Excellent knowledge in Microsoft Excel, Powerpoint, Outlook, Project, and Visio. Have used the tools at work place and academic front prudently. Basic and working knowledge in SQL (Structured Query Language), Core Java, HTML, SAP MM module Worked on operating systems like Windows 7, Windows Vista, Windows XP, and Apple OS X. Strong Interpersonal skills, leadership skills, listening skills, quick learner, and team player. Have a delightful and enlightening experience in working with top clients in FMCG, Automobile, Retail, e-commerce etc. Attended several conferences, and training programs with seniors. Highest qualification is MBA in International Business with dual specialization in Marketing and Finance. Currently pursuing Masters in Management Information Systems in the US. Looking forward to switch industry from Marketing to Technological field focused on Database side preferebly. </div> </div> </div> <div class="section" id="SECTION_HILT649756462" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT649756462"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756462_1_422830123" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="649756462SKC11"> <ul> <li> JAVA</li> <li> Web Technologies</li> <li> HTML, CSS</li> <li> Databases</li> <li> MYSQL</li> <li> Database Tools</li> <li> SQL</li> <li> Analytical and data Retrieving Tools</li> <li> Google Analytics, TAM, TGI, RAM, IRS</li> <li> Operating Systems</li> <li> Windows 7, Windows Vista, Windows XP, and Apple OS X.</li> </ul> </td> <td class="field twocol_2" id="649756462SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM649756467" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM649756467"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756467_1_422830118" style="padding-top:0px;"> <div class="field singlecolumn" id="649756467FRFM1"> <ul> <li> Project Title Hospital Database Management System Course Database Design and Implementation Problem Lack of Centralized Database System, paper records management and lack of communication between functional Department Solution To design a Hospital management system and build the database in SQL Summary The project was related to Relational Database System and after identifying the departments and hospital unit as a whole.</li> <li> At the designing stage ER and Schema was formulated and in the implementing stage database was built in the most popular RDBMS called MySQL.</li> <li> Tools used MySQL Project Title Accounts Receivable Application (ARA) Course System Analysis and Design Problem The Company was working on an old legacy IBM mainframe system, which was costly ad inefficient.</li> <li> Solution Mainframe to distributed Environment Setup Summary new project proposed is to build an Accounts Receivable Application (ARA) which is distributed unlike the rigid and costly IBM Mainframe System.</li> <li> The Distributed ARA would be using the J2EE Platform, which is platform independent Java environment a Java platform for building, and implementing web based enterprise and application.</li> <li> Likewise, a disseminated framework will give Flexibility and scalability and cost efficiency.</li> <li> Methodology Generating System Request, Feasibility analysis, Use cases, Sequence, class, package diagrams, GUI Samples Tools Suggested/Used Ms Visio, Ms Project 2010, Java JDK, Business Objects, MySQL, Red Hat Linux, Web Logic Project Title ERP Implementation for a Regional electrical Utility company Course Enterprise Resourse Planning (ERP) Problem The company functional units are not communicating effectively and hence the overall efficieny is falling down Solution ERP system to make the company integrated across functions Summary Regional electric utility company is planning to implement ERP systems into their organization to make it more robust and integrated.</li> <li> Methodology In each functional units of organization which is Marketing, HR, Finance, and supply chain, the organizational structure needs to be identified, funcational and inter business processes needed to be identifiied and database needs to be integrated accordingly.</li> <li> Tools Suggested SAP S&amp;D, MM, FI, and HR Modules.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR649756463" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR649756463"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756463_1_422830114" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="649756463JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="649756463EDDT1"> 07/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649756463JTIT1"> Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649756463COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="649756463JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="649756463JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="649756463JDES1" itemprop="description"> <ul> <li> The company was an event management company focused in the sports and fitness field based out of Bangalore.</li> <li> Their main client was Google and my role was to plan the events and consult the company on Marketing related processes.</li> <li> Job Responsibilities Managing Clients event planning budget Design and Implement Event Plans Monitor and control Event plans Consult on Advertising and Marketing activities Manage Reports and presentations Send Weekly and monthly updates Attend Pitch Meetings and presentations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649756463_2_422830115" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="649756463JSTD2"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="649756463EDDT2"> 11/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649756463JTIT2"> Account Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649756463COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="649756463JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="649756463JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="649756463JDES2" itemprop="description"> <ul> <li> To manage Clients Advertising Budget, Presenting the competition scenario in media perspective, suggesting an appropriate media mix and successfully implementing the plan, doing a post evaluation for the Media plan implemented.</li> <li> Job Responsibilities Division of work among the team member according to the brief Prepare a Work flow report and assigning responsibilties witn deadline Competition Analysis and Target audience profiling according to the campaign need Seeking approval for first cut pre media plan from the client Regular Team Meetings and client meetings Generating MIS reports and weekly updates New client pitching Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned Company Name Group M Role Media Buyer.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649756463_3_422830116" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="649756463JSTD3"> 12/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="649756463EDDT3"> 04/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="649756463COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="649756463JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="649756463JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="649756463JDES3" itemprop="description"> <ul> <li> To manage clients budget and negotiate the cost for the approved media plan and big media properties with the vendors and get the savings for the client Job Responsibilities Division of work among the team member according to the brief Prepare a Work flow report and assigning responsibilties witn deadline Investment profiling for media mix Responsible for first cut media plan Rates for planning Presenting new Media investment oppurtunities to the clients Finalising the Rates for the media plan and provide savings report to the client New client pitching Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned Company Name Mudra Role.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649756463_4_422830117" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="649756463JSTD4"> 06/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="649756463EDDT4"> 12/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="649756463JTIT4"> Media Planner</span> </span> <span class="paddedline"> <span class="jobline" id="649756463JDES4" itemprop="description"> <ul> <li> To Manage Clients Advertising Budget, Presenting the competition scenario in media perspective, suggesting an appropriate media mix and successfully implementing the plan, doing a post evaluation for the Media plan Job Responsibilities Competition Analysis and Target audience profiling according to the campaign need Seeking approval for first cut pre media plan from the client Generating MIS reports and weekly updates Maintaining great relationship with media vendors and clients Post Evaluation of the campaign and lessons learned.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC649756464" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC649756464"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756464_1_422830119" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="649756464GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="649756464DGRE1" itemprop="name"> Degree</span> <span class="programline" id="649756464STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="649756464FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649756464_2_422830120" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="649756464GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="649756464DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="649756464STUY2"> International Business MIS Management Information Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="649756464SCHO2" itemprop="name"> National University</span> <span class="joblocation jobcity" id="649756464SCIT2"> </span> <span class="joblocation jobstate" id="649756464SSTA2"> </span> <span class="joblocation jobstate" id="649756464SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="649756464GRPA2"> GPA: 10/4</span> </span> <span class="paddedline"> <span class="field" id="649756464FRFM2"> International Business GPA: 10/4 MIS Management Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_649756464_3_422830121" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="649756464GRYR3"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="649756464SCHO3" itemprop="name"> GITAM University</span> <span class="joblocation jobcity" id="649756464SCIT3"> </span> <span class="joblocation jobstate" id="649756464SSTA3"> </span> <span class="joblocation jobstate" id="649756464SCNT3"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="649756464GRPA3"> GPA: 6/4</span> </span> <span class="paddedline"> <span class="field" id="649756464FRFM3"> GPA: 6/4 HOBBIES: Singing, Socializing, Working out , and Travelling</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL649756468" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL649756468"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_649756468_1_422830124" style="padding-top:0px;"> <div class="field singlecolumn" id="649756468FRFM1"> Advertising, Apple, Budget, CSS, client, Clients, Databases, Database, event planning, event management, Google Analytics, HTML, JAVA, Managing, Marketing, Media plan, Meetings, Windows 7, Windows, Windows XP, MIS, MYSQL, new Media, Operating Systems, OS, Presenting, presentations, processes, RAM, Singing, SQL, Vista</div> </div> </div> </div>

CONSULTANT

CONSULTANT Summary 7 years of professional IT experience with Masters degree in computer applications; worked mainly with Java (JEE) programming languages. Passionate about Clean code programming skills and Emergent design techniques. Hands on experience with Test-driven development (TDD) and Behavior-driven development (BDD) with test automation scripts to deliver high quality product. Good java performance improvement and reliability experience. Good knowledge to achieve high-availability and Continuous Integration. Good understanding of Relational and NoSQL databases. Experienced with development processes using Agile, Scrum. Well versed with Deutsch culture and traditions, worked with Deutsch clients and colleagues for more than five years and stayed in client location (Berlin, Germany) around for two years. Passed German A1 language certification exam and currently pursuing A2. Highlights Java, JEE (Web Services, JSP, Servlet, Struts, JDBC, JMS, MDB, JMX) Spring Ioc, Spring MVC (REST), Spring Security, Spring Remoting, Spring AMQP. Hibernate,MyBatis, Maven, Mockito, WireMock. JMeter, Gatling, JUnit RabbitMQ, IBM MqSeries. Service Oriented Architecture (SOA) Enterprise Service Bus (OSB), Business Process Execution Language, SoapUI BPEL), Web services, XML, XSD, XSLT, XPATH, Xquery, SOAP. Spring MVC - RESTFul services with JSON and XML Web Servers/Tools Tomcat - Eclipse/Spring tool suite (STS), Maven Jetty Plugin Oracle Weblogic 11g - SOA Server - Jdevelopper 11.x Oracle Weblogic11g - Oracle Service Bus (OSB) (OEPE) Websphere Application Server -WAS 7.0/WAS 6.0 - RSA(IBM) Rational Application Developer RAD 6.0(IBM) Database: Oracle 11g, JAVADB - DERBY, HSQLDB, MySql Scripting language JavaScript, HTML Version control Git-Stash, Subversion (SVN) Other utilities UML - Enterprise Architect 7.5 (EA) LDAP - Jexplorer, MQExplorer, Atlassian stack- JIRA, Bamboo and Confluence, Puppet Development Platform / Operating Systems Mac OS, Windows 2000/XP/windows7, Linux Quality Assurance and Robustness Sonar, performance improvement using JProfiler and VisualVM. ELK stack and Java melody for API monitoring. Experience Company Name January 2013 to March 2015 Consultant City Project - Identity and access management (IAM) ADP Dealer services provide services to Automotive dealers with the help of various web based application. Identity and access management provides Authentication, Authorization, user management,user provisioning, Single Sign On (SSO), Federation Services and OAuth to these applications. Designed & developed RESTFul APIs using Spring framework. Secured APIs with Oauth2.0 and Basic Authentication protocol. Implemented RabbitMQ for API Integration thru Spring AMQP and Spring Integration. Implemented pivotal GemFire (In-Memory database) to achieve high-performance and to handle high load on Authorization service. Implemented MyBatis as persistence framework for Identity service. Used Oracle RDBMS as user store, implemented Liquibase for identity and authorization. Improved meaningful unit test coverage till 90+ %. Organized QA and Wrote integration test cases and performance test cases using JMeter and Gatling (Scala) respectively. Used Mockito and WireMock as a mocking framework. Improved API performance by 200%. Worked metrics/monitoring tool like ELK (elasticsearch logstash kibana) stack for API Dashboard. Used CA Siteminder for Authentication and as SSO provider. Implemented several Java Utilities as a part of innovation which helped team. Many times Showcased working software to Product management and stack holders. Enthusiastic about learning new web technologies and train team on it. Company Name October 2010 to December 2012 Senior Associate Software developer City T-System GmbH is a software arm of Deutsch Telekom (T.com), it provides vast variety of telecom solutions. Cognizant and T-Systems are strategic business partners. Sofia is a telecom provisioning system. It is developed to provide a management console to manage various element managers like CUCM, Novatec and Cisco Voice Gateway. Sofia provisioning system gets orders from various external system. According to order, Sofia provisioning system delegates those orders to respective modules. Implemented SOAP web services utilising Oracle SOA suite. Implemented MDS as repository for Schema and WSDL. Used Jdeveloper to implement Business process execution language (BPEL). Used Oracle Service Bus (OSB) for service integration. Implemented various services for IP phones like call waiting, Call Forwarding, Speed Dial and Change PIN. These services are exposed as XML RESTFul services using OSB. Worked on Spring MVC application for Sofia UI. Created Database adapters on top of database Objects in OSB. Implemented a utility for data synchronization to synch data between various external systems and Sofia database. Learned completely new technology like OSB and provided training and coaching to the team members. Project - Business logic Technique (BL-T). Company Name October 2007 to October 2010 Associate City BL-T is an OSS system from T-Home to investigate and Reserve DSL connection at the any place in Europe on the basis of parameters like telephone number. It acts as an intelligent interface between the NorthBound systems and the SouthBound systems. Implemented services S1, S2, S3, S4 ... for NorthBound systems. Each of the above mentioned services are meant to carry out special process in the PreOrder. The end result of the entire process is a PreOrder to be updated in E2E. Implemented services integration using (JMS) and MDB in the form of XML messages over IBM MQ Series. Used XBEAN for message transformation. Implemented BL-T Admin console using HTML, JSP, JavaScript and Struts Framework. Education RGPV University June 2004 Masters of Computer Applications India Vikram University June 2001 Bachelor of Commerce India Languages Fluent in English and Hindi, Basic German(A1). Skills ADP, API, Architect 7.5, Automotive, Basic, Business Process, Cisco, coaching, com, CA, Version control, Database, DSL, Eclipse, Fluent in English, XML, Gateway, German, Hindi, HTML, IBM, IBM MQ Series, IBM MqSeries, innovation, IP, Java, JMS, JSP, JavaScript, JDBC, JSON, LDAP, Linux, logic, Mac OS, Memory, access, windows7, Windows 2000, MVC, MySql, Enterprise, Operating Systems, Oracle, Developer, OSS, Product management, QA, Quality Assurance, RAD 6.0, Oracle RDBMS, Servlet, Scripting, SOAP, strategic, Struts, telecom, telephone, phones, Tomcat, UML, Utilities, Web Servers, Weblogic, Websphere, XSLT

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME647816371" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_647816371_1_421555312" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="647816371FNAM1"> </span> <span> </span> <span class="field" id="647816371LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM647816373" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM647816373"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816373_1_421555319" style="padding-top:0px;"> <div class="field singlecolumn" id="647816373FRFM1"> 7 years of professional IT experience with Masters degree in computer applications; worked mainly with Java (JEE) programming languages. Passionate about Clean code programming skills and Emergent design techniques. Hands on experience with Test-driven development (TDD) and Behavior-driven development (BDD) with test automation scripts to deliver high quality product. Good java performance improvement and reliability experience. Good knowledge to achieve high-availability and Continuous Integration. Good understanding of Relational and NoSQL databases. Experienced with development processes using Agile, Scrum. Well versed with Deutsch culture and traditions, worked with Deutsch clients and colleagues for more than five years and stayed in client location (Berlin, Germany) around for two years. Passed German A1 language certification exam and currently pursuing A2. </div> </div> </div> <div class="section" id="SECTION_HILT647816374" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT647816374"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816374_1_421555321" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="647816374SKC11"> <ul> <li> Java, JEE (Web Services, JSP, Servlet, Struts, JDBC, JMS, MDB, JMX) Spring Ioc, Spring MVC (REST), Spring Security, Spring Remoting, Spring AMQP.</li> <li> Hibernate,MyBatis, Maven, Mockito, WireMock. JMeter, Gatling, JUnit</li> <li> RabbitMQ, IBM MqSeries.</li> <li> Service Oriented Architecture (SOA)</li> <li> Enterprise Service Bus (OSB), Business Process Execution Language, SoapUI</li> <li> BPEL), Web services, XML, XSD, XSLT, XPATH, Xquery, SOAP.</li> <li> Spring MVC - RESTFul services with JSON and XML</li> <li> Web Servers/Tools</li> <li> Tomcat - Eclipse/Spring tool suite (STS), Maven Jetty Plugin</li> <li> Oracle Weblogic 11g - SOA Server - Jdevelopper 11.x</li> <li> Oracle Weblogic11g - Oracle Service Bus (OSB) (OEPE)</li> <li> Websphere Application Server -WAS 7.0/WAS 6.0 - RSA(IBM)</li> <li> Rational Application Developer RAD 6.0(IBM)</li> <li> Database:</li> <li> Oracle 11g, JAVADB - DERBY, HSQLDB, MySql</li> <li> Scripting language</li> <li> JavaScript, HTML</li> <li> Version control</li> <li> Git-Stash, Subversion (SVN)</li> <li> Other utilities</li> <li> UML - Enterprise Architect 7.5 (EA) LDAP - Jexplorer, MQExplorer, Atlassian stack- JIRA, Bamboo and Confluence, Puppet</li> <li> Development Platform /</li> <li> Operating Systems</li> <li> Mac OS, Windows 2000/XP/windows7, Linux</li> <li> Quality Assurance and Robustness</li> <li> Sonar, performance improvement using JProfiler and VisualVM.</li> <li> ELK stack and Java melody for API monitoring.</li> </ul> </td> <td class="field twocol_2" id="647816374SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM647818423" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR647816375" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR647816375"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816375_1_421555314" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="647816375COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="647816375JSTD1"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="647816375EDDT1"> March 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="647816375JTIT1"> Consultant</span> <br/> <span class="joblocation jobcity" id="647816375JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="647816375JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="647816375JDES1" itemprop="description"> <ul> <li> Project - Identity and access management (IAM) ADP Dealer services provide services to Automotive dealers with the help of various web based application.</li> <li> Identity and access management provides Authentication, Authorization, user management,user provisioning, Single Sign On (SSO), Federation Services and OAuth to these applications.</li> <li> Designed &amp; developed RESTFul APIs using Spring framework.</li> <li> Secured APIs with Oauth2.0 and Basic Authentication protocol.</li> <li> Implemented RabbitMQ for API Integration thru Spring AMQP and Spring Integration.</li> <li> Implemented pivotal GemFire (In-Memory database) to achieve high-performance and to handle high load on Authorization service.</li> <li> Implemented MyBatis as persistence framework for Identity service.</li> <li> Used Oracle RDBMS as user store, implemented Liquibase for identity and authorization.</li> <li> Improved meaningful unit test coverage till 90+ %.</li> <li> Organized QA and Wrote integration test cases and performance test cases using JMeter and Gatling (Scala) respectively.</li> <li> Used Mockito and WireMock as a mocking framework.</li> <li> Improved API performance by 200%.</li> <li> Worked metrics/monitoring tool like ELK (elasticsearch logstash kibana) stack for API Dashboard.</li> <li> Used CA Siteminder for Authentication and as SSO provider.</li> <li> Implemented several Java Utilities as a part of innovation which helped team.</li> <li> Many times Showcased working software to Product management and stack holders.</li> <li> Enthusiastic about learning new web technologies and train team on it.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647816375_2_421555315" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="647816375COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="647816375JSTD2"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="647816375EDDT2"> December 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="647816375JTIT2"> Senior Associate Software developer</span> <br/> <span class="joblocation jobcity" id="647816375JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="647816375JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="647816375JDES2" itemprop="description"> <ul> <li> T-System GmbH is a software arm of Deutsch Telekom (T.com), it provides vast variety of telecom solutions.</li> <li> Cognizant and T-Systems are strategic business partners.</li> <li> Sofia is a telecom provisioning system.</li> <li> It is developed to provide a management console to manage various element managers like CUCM, Novatec and Cisco Voice Gateway.</li> <li> Sofia provisioning system gets orders from various external system.</li> <li> According to order, Sofia provisioning system delegates those orders to respective modules.</li> <li> Implemented SOAP web services utilising Oracle SOA suite.</li> <li> Implemented MDS as repository for Schema and WSDL.</li> <li> Used Jdeveloper to implement Business process execution language (BPEL).</li> <li> Used Oracle Service Bus (OSB) for service integration.</li> <li> Implemented various services for IP phones like call waiting, Call Forwarding, Speed Dial and Change PIN.</li> <li> These services are exposed as XML RESTFul services using OSB.</li> <li> Worked on Spring MVC application for Sofia UI.</li> <li> Created Database adapters on top of database Objects in OSB.</li> <li> Implemented a utility for data synchronization to synch data between various external systems and Sofia database.</li> <li> Learned completely new technology like OSB and provided training and coaching to the team members.</li> <li> Project - Business logic Technique (BL-T).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647816375_3_421555316" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="647816375COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="647816375JSTD3"> October 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="647816375EDDT3"> October 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="647816375JTIT3"> Associate</span> <br/> <span class="joblocation jobcity" id="647816375JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="647816375JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="647816375JDES3" itemprop="description"> <ul> <li> BL-T is an OSS system from T-Home to investigate and Reserve DSL connection at the any place in Europe on the basis of parameters like telephone number.</li> <li> It acts as an intelligent interface between the NorthBound systems and the SouthBound systems.</li> <li> Implemented services S1, S2, S3, S4 ...</li> <li> for NorthBound systems.</li> <li> Each of the above mentioned services are meant to carry out special process in the PreOrder.</li> <li> The end result of the entire process is a PreOrder to be updated in E2E.</li> <li> Implemented services integration using (JMS) and MDB in the form of XML messages over IBM MQ Series.</li> <li> Used XBEAN for message transformation.</li> <li> Implemented BL-T Admin console using HTML, JSP, JavaScript and Struts Framework.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC647816376" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC647816376"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816376_1_421555317" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="647816376SCHO1" itemprop="name"> RGPV University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="647816376GRYR1"> June 2004</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="647816376DGRE1" itemprop="name"> Masters of Computer Applications</span> <span class="programline" id="647816376STUY1"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="647816376SCIT1"> </span> <span class="joblocation jobstate" id="647816376SSTA1"> </span> <span class="joblocation jobstate" id="647816376SCNT1"> India</span> </span> <span class="paddedline"> <span class="field" id="647816376FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647816376_2_421555318" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="647816376SCHO2" itemprop="name"> Vikram University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="647816376GRYR2"> June 2001</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="647816376DGRE2" itemprop="name"> Bachelor of Commerce</span> <span class="programline" id="647816376STUY2"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="647816376SCIT2"> </span> <span class="joblocation jobstate" id="647816376SSTA2"> </span> <span class="joblocation jobstate" id="647816376SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="647816376FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG647816378" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG647816378"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816378_1_421555320" style="padding-top:0px;"> <div class="field singlecolumn" id="647816378FRFM1"> Fluent in English and Hindi, Basic German(A1).</div> </div> </div> <div class="section" id="SECTION_SKLL647816379" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL647816379"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647816379_1_421555322" style="padding-top:0px;"> <div class="field singlecolumn" id="647816379FRFM1"> ADP, API, Architect 7.5, Automotive, Basic, Business Process, Cisco, coaching, com, CA, Version control, Database, DSL, Eclipse, Fluent in English, XML, Gateway, German, Hindi, HTML, IBM, IBM MQ Series, IBM MqSeries, innovation, IP, Java, JMS, JSP, JavaScript, JDBC, JSON, LDAP, Linux, logic, Mac OS, Memory, access, windows7, Windows 2000, MVC, MySql, Enterprise, Operating Systems, Oracle, Developer, OSS, Product management, QA, Quality Assurance, RAD 6.0, Oracle RDBMS, Servlet, Scripting, SOAP, strategic, Struts, telecom, telephone, phones, Tomcat, UML, Utilities, Web Servers, Weblogic, Websphere, XSLT</div> </div> </div> </div>

CONSULTANT

CONSULTANT Professional Summary Highly motivated female with over 3years management experience and exceptional people skills, looking to join a growing organization as part of the executive team. Core Qualifications Results-oriented Operations management Client-focused Microsoft Office Computer proficient Quick learner File/records maintenance Reports generation and analysis Contract negotiation/review/drafting Financial records and processing Training and development Change management Contract auditing Account Management, Advertising, Budgeting, Business Development, Client Relations, Computer Literate, Computer Proficient, Creative Problem Solving, Customer Needs Assessment, Customer Satisfaction, Customer Service, Domestic and International Experience, Expense Control, Internal Auditing, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Experience Company Name City , State Consultant 05/2014 to Current Conducted detailed site analysis to address project overlapping which led to timely project completion and cost savings. Provided onsite training. Monitored multiple databases to keep track of all company inventory. Prepared departmental contracts for attorney approval. Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo and aviation documents. Successfully led key projects which resulted in [positive outcome]. Planned and executed [project]. Effectively controlled the release of proprietary and confidential information for general client lists. Organized and coded all documents related to due diligence for acquisitions. . Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared correspondence, accounting and financial documents for analysis. Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents. Prepared departmental contracts for attorney approval. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared routine legal correspondence and memoranda for attorney partners. Prepared correspondence, accounting and financial documents for analysis. Company Name City , State PETROLOG 09/2012 to 01/2014 Role overview: This role involved proactive implementation of Health, Safety, Environment and Quality activities in support of company's objectives as described in the Corporate and HSEQ policy. Main Responsibilities: To provide specialist advice in environmental and HSE matters so that Petrolog can demonstrate sound environmental & HSE management, ensure legal compliance and minimise the potential for litigation or damage to company's reputation Ensure compliance with wide range of environmental, safety and quality regulations Manage Petrolog's database for all regulatory permits and related documents Assist in development of HSEQ improvement plans for the office and offshore units Complete and review environmental performance report each month for all Petrologs' assets Frequent site visits to provide environmental support, assist in ISO 14001 verification visits Contributions to in-house training and competency for example, preparation of computer-based training programmes, presentations and the design of hazard identification animations to improve environmental awareness of all personnel. Attendance and provision of feedback on participation with industry networks, forums Environmental Audit Team. Company Name City , State Environmental Specialist 09/2011 to 09/2012 Act as the environmental representative to business unit regulatory applications and permits Liaised with external consultants with regard to ongoing certification Routine site inspection and site visits to ensure compliance to environmental standards. Review of industries EIA's and EIS's and environmental authorisations Participate on regional industrial association committee(s) Develop strong working relationship with community relations & company personnel. Education Master of Science : Oil and Gas Enterprise Management 2015 University of Aberdeen , City , State , UK Graduated with Distinction, undertook courses in petroleum economics, project management, geoscience, sustainable development and dissertation on Best Practicable Environmental Option for different energy technologies. Through this course, I developed vast knowledge and business skills needed to analyse and evaluate projects. Bachelor of Science : Environmental Management 2011 Abia State University , City , Nigeria Four years study majored in environmental management and entrepreneurial development. Course work included remediation techniques, environmental management systems, renewable energy technologies., and dissertation on Environmental impact assessment of a proposed brewery. Graduated with Second class Upper division and CGPA of 4.13/5 Select One Interests Travelling, cooking and dancing Professional Affiliations European Energy Institutes Additional Information Personal Interest: Travelling, cooking, dancing, singing, and shopping. Skills Biology, BSc, Chemistry, Interpersonal, community relations, cost control, clients, database, Drafting, Economics, EIA, English, Environmental Compliance, environmental management, inspection, ISO, legal compliance, litigation, mentoring, Microsoft office, Microsoft Office applications, office, MSc, Enterprise, networks, OIL, personnel, Physics, presentations, Project Management, Quality, Quality Assurance, Report writing, research, Safety, sound, training programmes

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME595618381" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_595618381_1_387483607" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="595618381FNAM1"> </span> <span> </span> <span class="field" id="595618381LNAM1"> CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM595618383" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM595618383"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618383_1_387483619" style=" padding-top:0px; "> <div class="field singlecolumn" id="595618383FRFM1"> <p align="LEFT"> Highly motivated female with over 3years management experience and exceptional people skills, looking to join a growing organization as part of the executive team. </p> </div> </div> </div> <div class="section" id="SECTION_HILT595618384" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT595618384"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618384_1_387483623" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="595618384SKC11"> <p align="LEFT"> Results-oriented</p> <p align="LEFT"> Operations management</p> <p align="LEFT"> Client-focused</p> <p align="LEFT"> Microsoft Office</p> <p align="LEFT"> Computer proficient</p> <p align="LEFT"> Quick learner</p> <p align="LEFT"> File/records maintenance</p> <p align="LEFT"> Reports generation and analysis</p> <p align="LEFT"> Contract negotiation/review/drafting</p> <p align="LEFT"> Financial records and processing</p> <p align="LEFT"> Training and development</p> <p align="LEFT"> Change management</p> <p align="LEFT"> Contract auditing</p> <br/> </td> <td class="field twocol_2" id="595618384SKC21"> <ul> <li> Account Management, Advertising, Budgeting, Business Development, Client Relations, Computer Literate, Computer Proficient, Creative Problem Solving, Customer Needs Assessment, Customer Satisfaction, Customer Service, Domestic and International Experience, Expense Control, Internal Auditing, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR595618385" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR595618385"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618385_1_387483612" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="595618385COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="595618385JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595618385JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="595618385JTIT1"> Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="595618385JSTD1"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595618385EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="595618385JDES1" itemprop="description"> <ul> <br/> <li> Conducted detailed site analysis to address project overlapping which led to timely project completion and cost savings.</li> <li> Provided onsite training.</li> <li> Monitored multiple databases to keep track of all company inventory.</li> <li> Prepared departmental contracts for attorney approval.</li> <li> Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo and aviation documents.</li> <li> Successfully led key projects which resulted in [positive outcome].</li> <li> Planned and executed [project].</li> <li> Effectively controlled the release of proprietary and confidential information for general client lists.</li> <li> Organized and coded all documents related to due diligence for acquisitions. .</li> <li> Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.</li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> <li> Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K &amp; R documents.</li> <li> Prepared departmental contracts for attorney approval.</li> <li> Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.</li> <li> Prepared routine legal correspondence and memoranda for attorney partners.</li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595618385_2_387483613" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="595618385COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="595618385JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595618385JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="595618385JTIT2"> PETROLOG</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="595618385JSTD2"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595618385EDDT2"> 01/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="595618385JDES2" itemprop="description"> <ul> <li> Role overview: This role involved proactive implementation of Health, Safety, Environment and Quality activities in support of company's objectives as described in the Corporate and HSEQ policy.</li> <li> Main Responsibilities: To provide specialist advice in environmental and HSE matters so that Petrolog can demonstrate sound environmental &amp; HSE management, ensure legal compliance and minimise the potential for litigation or damage to company's reputation Ensure compliance with wide range of environmental, safety and quality regulations Manage Petrolog's database for all regulatory permits and related documents Assist in development of HSEQ improvement plans for the office and offshore units Complete and review environmental performance report each month for all Petrologs' assets Frequent site visits to provide environmental support, assist in ISO 14001 verification visits Contributions to in-house training and competency for example, preparation of computer-based training programmes, presentations and the design of hazard identification animations to improve environmental awareness of all personnel.</li> <li> Attendance and provision of feedback on participation with industry networks, forums Environmental Audit Team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595618385_3_387483615" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="595618385COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="595618385JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="595618385JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="595618385JTIT3"> Environmental Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="595618385JSTD3"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="595618385EDDT3"> 09/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="595618385JDES3" itemprop="description"> <ul> <li> Act as the environmental representative to business unit regulatory applications and permits Liaised with external consultants with regard to ongoing certification Routine site inspection and site visits to ensure compliance to environmental standards.</li> <li> Review of industries EIA's and EIS's and environmental authorisations Participate on regional industrial association committee(s) Develop strong working relationship with community relations &amp; company personnel.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC595618386" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC595618386"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618386_1_387483616" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="595618386DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="595618386STUY1"> Oil and Gas Enterprise Management</span> <span class="datesWrapper"> <span class="jobdates" id="595618386GRYR1"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="595618386SCHO1" itemprop="name"> University of Aberdeen</span> <span> , </span> <span class="joblocation jobcity" id="595618386SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="595618386SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="595618386SCNT1"> UK</span> </span> <span class="paddedline"> <span class="field" id="595618386FRFM1"> <p align="LEFT"> Graduated with Distinction, undertook courses in <font> petroleum economics, project management, geoscience, sustainable development and dissertation on Best Practicable Environmental Option for different energy technologies. Through this course, I developed vast knowledge and business skills needed to analyse and evaluate projects.</font> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595618386_2_387483617" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="595618386DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="595618386STUY2"> Environmental Management</span> <span class="datesWrapper"> <span class="jobdates" id="595618386GRYR2"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="595618386SCHO2" itemprop="name"> Abia State University</span> <span> , </span> <span class="joblocation jobcity" id="595618386SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="595618386SSTA2"> </span> <span class="joblocation jobstate" id="595618386SCNT2"> Nigeria</span> </span> <span class="paddedline"> <span class="field" id="595618386FRFM2"> <p align="LEFT"> Four years study majored in environmental management and entrepreneurial development. Course work included remediation techniques, environmental management systems, renewable energy technologies., and dissertation on Environmental impact assessment of a proposed brewery. Graduated with Second class Upper division and CGPA of 4.13/5</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_595618386_3_387483618" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="595618386DGRE3" itemprop="name"> Select One</span> <span class="programline" dependency="STUY" id="595618386STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="595618386FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR595618400" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR595618400"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618400_1_387483622" style=" padding-top:0px; "> <div class="field singlecolumn" id="595618400FRFM1"> <p align="LEFT"> Travelling, cooking and dancing</p> </div> </div> </div> <div class="section" id="SECTION_AFIL595618387" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL595618387"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618387_1_387516539" style=" padding-top:0px; "> <div class="field singlecolumn" id="595618387FRFM1"> <p align="LEFT"> European Energy Institutes</p> </div> </div> </div> <div class="section" id="SECTION_ADDI595618402" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI595618402"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618402_1_387483625" style=" padding-top:0px; "> <div class="field singlecolumn" id="595618402FRFM1"> <ul> <li> Personal Interest: Travelling, cooking, dancing, singing, and shopping.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL595618401" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL595618401"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_595618401_1_387483624" style=" padding-top:0px; "> <div class="field singlecolumn" id="595618401FRFM1"> Biology, BSc, Chemistry, Interpersonal, community relations, cost control, clients, database, Drafting, Economics, EIA, English, Environmental Compliance, environmental management, inspection, ISO, legal compliance, litigation, mentoring, Microsoft office, Microsoft Office applications, office, MSc, Enterprise, networks, OIL, personnel, Physics, presentations, Project Management, Quality, Quality Assurance, Report writing, research, Safety, sound, training programmes</div> </div> </div> </div>

CONSULTANT

CONSULTANT Career Focus Business Professional acutely focused on customer service and network building. Promptly develops vital relationships needed to operate and succeed in a sales field. Manager with expertise in delivering support services and resolving customer complaints. Over seven years of experience in Real estate development. Also a quick study, with an ability to easily grasp and put into application new ideas, concepts, and technologies. Exceptional organizational, communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. Proficient in the use of computer applications including MS Word, Excel, PowerPoint and Access, as well as AutoCAD and ACT. Summary of Skills Training and development Employee relations Compensation administration Performance management strategies Human resources audits Maintains confidentiality HRMS National Human Resources Association Homeowners insurance knowledge Excellent communicator Deadline-driven Marketing and sales specialist New program and promotion implementation Procedure development Human Resources Information Systems (HRIS) Accomplishments Experience includes over 1,000 physical property inspections. Promoted to City Counsel liaison after fifteen months. Professional Experience Consultant May 2011 to Current Company Name － City , State Maintain in-house clients, obtain customer referrals and continuously build relationships. Recruited and interviewed 30-60 applicants per 30 days. Customize Benefit plans for individuals and company employees based on their current health and financial needs, family history and budget. Administer the following benefit programs: Medical, Dental, Life, Accident, Short and Long-Term Disability. Serve clients with supportive service. Promoted agency products to customers in person, on the telephone and in writing. Explained premiums owed to policyholders, agents and underwriters. Advised on Implementation of payroll and tax systems Recruited and hired international contract workers Advised managers on organizational policy matters and recommend needed changes. Query data and generate data for clients Conducted benefits administration for benefit-eligible employees. Identified prospective customers using lead generating methods and performing an average of 25 calls per day. Assisted in the creation of vendor contracts for outside vendors. Responded to all customer inquiries in a timely manner. Advised managers on organizational policy matters and recommend needed changes. link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Loan Consultant / Developer Feb 2009 to Oct 2014 Company Name － City , State Adhered to all federal and state compliance guidelines relative to retail mortgage lending. Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers. Developed close relationships with area realtors and promoted builders to boost referral network. Assisted senior-level credit officers with complex loan applications. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Diligently reviewed the specialty loan portfolio for compliance with all reporting requirements. Performed daily maintenance of the loan applicant database.Planned and executed operational audits of various business areas using risk-based audit methodology. Delivered informational sales presentations to potential investors to build symbiotic client relationships. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Generated new accounts by implementing effective networking and content marketing strategies. Organized weekly sales reports for the sales department to track product success. Managed a project budget of 2.4 million Defined project deliverables and monitored status of tasks. Assisted Builders and developers on potential projects on scheduling ,utility assignments and TXDOT issues. Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research. Process Lead May 2013 to Jun 2014 Company Name － City , State Answered employee questions regarding unionization and attendance issues and resolved any issues. Provides technical sales support to assure successful customer integration and implementation of established company products consistently exceeding monthly individual and group metrics Conducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Answers customer inquiries concerning system software and applications and provides software development and consultation to prospective users. Understands, develops and delivers systems/applications solutions to customers business, information, technical and educational needs. Subject Matter Expert for several field applications. Recommend and implement new methods, techniques, and/or procedures. Analyzes practices, procedures and data to determine answers to technical issues. Project lead for various assignments and tasks. Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it. Implemented payroll options for temporary and contract employees. Received company Employee Performance Award after maintaining record sales achievement of 20% growth three months in a row. Participated in various incentive programs and contests designed to support achievement of production goals. International Human Resource Manager Apr 2009 to Mar 2011 Company Name － City , State Directed personnel, training and labor relations activities. Recruited for specific roles within departments based on budget. Facilitated recruitment activity that was global in nature requiring knowledge of different legislation, pay practices, opinion and government policies and procedures Upsold add-on services to existing customers, generating incremental revenue of 250,000 per year. Verified and approved all payroll wires and manual check request and administer quarter-end and year-end process which includes auditing the W-2s, review quarter end and year end reports, preparing corrected W-2s, review wage and tax registers, and working with vendor to ensure tax returns are filed correctly Responsible for assisting with 401K, internal, and external audits and reconciliation of 401k files to the payroll registers Responsible for maintaining the integrity of personnel data for 500 – 4800 employees based on the client and for processing multi-state payrolls (weekly, biweekly and union) via ADP Enterprise Ensured the processing of all unemployment compensation Partnered with payroll vendor to ensure the accurate and timely preparation and filing of monthly, quarterly, and annual tax reports. Coordinated international and domestic employees, including preparation of invitation letters, confirmation of schedule, and managing all logistics of program Coordinated activities and facilitated timely delivery for payroll, benefits, employee relations, training and development, legal and compliance services Consulted with clients and evaluated worksite for HR services. Developed, implemented and delivered service plans, capturing clients' objectives. Facilitated any applicable training programs that have been developed and are required by the business units. Assisted the business units with implementing any training into their specific environment Prepared and sent out offer letter, employment agreements, benefit information, visa check list, and other on boarding documents for all new hires Provided accurate information for ERISA reporting. Verified I-9 documentation at time of hire on receipt from Adviser and maintain accurate records and conducted quarter I-9 reports and annual audits Worked with HRIS vendor to customize system according to client need(SAP, Ultipro, Ceridian, Pay express) Consulted with management and staff to identify issues or problems confronting their department and offer suggestions for human resource development or organizational development Advised managers on organizational policy matters and recommend needed changes. Reviewed contracts for appropriateness and adherence to internal policies and regulations Identified staff vacancies and recruited, interviewed and selected applicants. Processed rehires, transfers, terminations, garnishments and withholdings. Managed company tax payments for an organization with 32 million in annual revenue. Worked with HR advisor's and HR representatives on establishing consistent hiring practices. Real Estate - Inspector Aug 2006 to Apr 2009 Company Name － City , State Coordinated the enforcement and application of various codes, ordinances and technical specifications to assure conformance with plans Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Prepared and submitted an annual report on the finances and administrative activities of the city. Tested soil to determine the adequacy and strength of concrete, asphalt and steel foundations. Gathered all relevant materials for bid processes and coordinated bidding and contract approval. Advised the project manager regarding construction material costs and quantity calculations. Drafted action plans and led meetings with department executives to review project status and proposed changes. Collaborated with contractors and clients as the on-site engineer for single and multi-family projects Kept up-to-date, thorough and accurate case files. Presented on agenda items at 4 meetings per week. •Researched and evaluated plans, specifications and drawings •Performed investigations of prohibited work. Issued citations, correction notices and recommendations •Ensured that housing expenditures complied and budgets were maintained •Worked with the general public, contractors and technical professionals to ensure City Regulations, Policies and Procedures were adhered to an understood •Drafted RCA's Monitored costs, timescales and resources used to achieve department and city dead lines. •Developed bid packages and RFI's required for contractors to submit project proposals Facilitated processing of RFI's, submittal and samples among the general contractor, the owner and the owner's consultants. Assisted public relations, media relations and crisis communications campaigns. •Prepared work and repair specifications and quotes for cost analysis for the construction process Managed a project budget of 42,000 per single family project and up to 8.5 million per multifamily project. Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations. Collaborated with team members to identify and accomplish HUD-program objectives. Loan Officer Apr 2006 to Feb 2009 Company Name － City , State • Processed loan applications including reviewing financial information reported and determining financial status and ability to pay Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research. Generated 60-80 leads weekly. Produced 2.4 million in net sales volume during an average month. • Ensured all loan requests were within policy and procedure guideline and were properly prepared, documented and approved Adhered to all federal and state compliance guidelines relative to retail mortgage lending. Researched insurance information and flood certificates. • Prepared promissory notes, repayment schedules and support documents as required by federal regulations • Counseled loan applicants and recipients regarding diversity of loans available • Prepared and assisted in the preparation of reports Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers. Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Reviewed more than 40 financial statements each week. Built knowledge about latest banking products and services through Home buyer programs, FHA ,VA and down payment assistance Advanced user of Calyx sales management software, generating pipeline and account reports weekly. Education Certification , Human resource 2104 Rice University/ Susan B Glasscock － City , State , USA Professional in Human Resources (PHR) Certificate Certification , Mortgage 2003 Champions School of Real Estate － City , State , USA Bachelor of Science , Civil (Environmental) Engineering 1999 Rutgers University － City , State , USA Professional Affiliations SHMR

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME558839684" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_558839684_1_364222760" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="558839684FNAM1"> </span> <span> </span> <span class="field" id="558839684LNAM1"> CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM558839686" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM558839686"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558839686_1_364222092" style=" padding-top:0px; "> <div class="field singlecolumn" id="558839686FRFM1"> <p align="LEFT"> Business Professional acutely focused on customer service and network building. Promptly develops vital relationships needed to operate and succeed in a sales field. Manager with expertise in delivering support services and resolving customer complaints. Over seven years of experience in Real estate development. Also a quick study, with an ability to easily grasp and put into application new ideas, concepts, and technologies. Exceptional organizational, communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. Proficient in the use of computer applications including MS Word, Excel, PowerPoint and Access, as well as AutoCAD and ACT. </p> </div> </div> </div> <div class="section" id="SECTION_HILT558839687" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT558839687"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558839687_1_364224249" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="558839687SKC11"> <ul> <li> Training and development</li> <li> Employee relations</li> <li> Compensation administration</li> <li> Performance management strategies</li> <li> Human resources audits</li> <li> Maintains confidentiality</li> <li> HRMS</li> <li> National Human Resources Association</li> </ul> </td> <td class="field twocol_2" id="558839687SKC21"> <ul> <li> Homeowners insurance knowledge</li> <li> Excellent communicator</li> <li> Deadline-driven</li> <li> Marketing and sales specialist</li> <li> New program and promotion implementation</li> <li> Procedure development</li> <li> Human Resources Information Systems (HRIS)</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM558840016" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM558840016"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558840016_1_364225019" style=" padding-top:0px; "> <div class="field singlecolumn" id="558840016FRFM1"> <p align="LEFT"> Experience includes over 1,000 physical property inspections.</p> <p align="LEFT"> Promoted to City Counsel liaison after fifteen months.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR558839688" style=" padding-top:5px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR558839688"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558839688_1_364229669" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT1"> Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD1"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES1" itemprop="description"> <p align="LEFT"> Maintain in-house clients, obtain customer referrals and continuously build relationships.</p> <p align="LEFT"> Recruited and interviewed 30-60 applicants per 30 days.</p> <p align="LEFT"> Customize Benefit plans for individuals and company employees based on their current health and financial needs, family history and budget.</p> <p align="LEFT"> Administer the following benefit programs: Medical, Dental, Life, Accident, Short and Long-Term Disability. Serve clients with supportive service.</p> <p align="LEFT"> Promoted agency products to customers in person, on the telephone and in writing.</p> <p align="LEFT"> Explained premiums owed to policyholders, agents and underwriters.</p> <p align="LEFT"> Advised on Implementation of payroll and tax systems</p> <p align="LEFT"> Recruited and hired international contract workers</p> <p align="LEFT"> Advised managers on organizational policy matters and recommend needed changes.</p> <p align="LEFT"> Query data and generate data for clients</p> <p align="LEFT"> Conducted benefits administration for benefit-eligible employees.</p> <p align="LEFT"> Identified prospective customers using lead generating methods and performing an average of 25 calls per day.</p> <p align="LEFT"> Assisted in the creation of vendor contracts for outside vendors.</p> <p align="LEFT"> Responded to all customer inquiries in a timely manner.</p> <p align="LEFT"> Advised managers on organizational policy matters and recommend needed changes.</p> <p align="LEFT"> link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.</p> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839688_2_364229215" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT2"> Loan Consultant / Developer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD2"> Feb 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT2"> Oct 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES2" itemprop="description"> <p align="LEFT"> Adhered to all federal and state compliance guidelines relative to retail mortgage lending.</p> <p align="LEFT"> Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.</p> <p align="LEFT"> Developed close relationships with area realtors and promoted builders to boost referral network.</p> <p align="LEFT"> Assisted senior-level credit officers with complex loan applications.</p> <p align="LEFT"> Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.</p> <p align="LEFT"> Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.</p> <p align="LEFT"> Negotiated contracts and coordinate with lenders, attorneys and inspectors.</p> <p align="LEFT"> Diligently reviewed the specialty loan portfolio for compliance with all reporting requirements.</p> <p align="LEFT"> Performed daily maintenance of the loan applicant database.Planned and executed operational audits of various business areas using risk-based audit methodology.</p> <p align="LEFT"> Delivered informational sales presentations to potential investors to build symbiotic client relationships.</p> <p align="LEFT"> Researched banking guidelines and statutory requirements to stay updated on new laws and applications.</p> <br/> <p align="LEFT"> Generated new accounts by implementing effective networking and content marketing strategies.</p> <p align="LEFT"> Organized weekly sales reports for the sales department to track product success.</p> <p align="LEFT"> Managed a project budget of 2.4 million</p> <p align="LEFT"> Defined project deliverables and monitored status of tasks.</p> <p align="LEFT"> Assisted Builders and developers on potential projects on scheduling ,utility assignments and TXDOT issues.</p> <p align="LEFT"> Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839688_3_364228107" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT3"> Process Lead</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD3"> May 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT3"> Jun 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES3" itemprop="description"> <p align="LEFT"> Answered employee questions regarding unionization and attendance issues and resolved any issues. </p> <p align="LEFT"> Provides technical sales support to assure successful customer integration and implementation of established company products consistently exceeding monthly individual and group metrics</p> <p align="LEFT"> Conducted new employee orientation to foster positive attitude toward organizational objectives. </p> <p align="LEFT"> Directed personnel, training and labor relations activities.</p> <p align="LEFT"> Answers customer inquiries concerning system software and applications and provides software development and consultation to prospective users. </p> <p align="LEFT"> Understands, develops and delivers systems/applications solutions to customers business, information, technical and educational needs. Subject Matter Expert for several field applications. </p> <p align="LEFT"> Recommend and implement new methods, techniques, and/or procedures.</p> <p align="LEFT"> Analyzes practices, procedures and data to determine answers to technical issues. </p> <p align="LEFT"> Project lead for various assignments and tasks. </p> <p align="LEFT"> Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it.</p> <p align="LEFT"> Implemented payroll options for temporary and contract employees.</p> <p align="LEFT"> Received company Employee Performance Award after maintaining record sales achievement of 20% growth three months in a row.</p> <p align="LEFT"> Participated in various incentive programs and contests designed to support achievement of production goals.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839688_4_364227082" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT4"> International Human Resource Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD4"> Apr 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT4"> Mar 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES4" itemprop="description"> <p align="LEFT"> Directed personnel, training and labor relations activities.</p> <p align="LEFT"> Recruited for specific roles within departments based on budget. Facilitated recruitment activity that was global in nature requiring knowledge of different legislation, pay practices, opinion and government policies and procedures</p> <p align="LEFT"> Upsold add-on services to existing customers, generating incremental revenue of 250,000 per year.</p> <p align="LEFT"> Verified and approved all payroll wires and manual check request and administer quarter-end and year-end process which includes auditing the W-2s, review quarter end and year end reports, preparing corrected W-2s, review wage and tax registers, and working with vendor to ensure tax returns are filed correctly </p> <p align="LEFT"> Responsible for assisting with 401K, internal, and external audits and reconciliation of 401k files to the payroll registers </p> <p align="LEFT"> Responsible for maintaining the integrity of personnel data for 500 – 4800 employees based on the client and for processing multi-state payrolls (weekly, biweekly and union) via ADP Enterprise</p> <p align="LEFT"> Ensured the processing of all unemployment compensation</p> <p align="LEFT"> Partnered with payroll vendor to ensure the accurate and timely preparation and filing of monthly, quarterly, and annual tax reports.</p> <p align="LEFT"> Coordinated international and domestic employees, including preparation of invitation letters, confirmation of schedule, and managing all logistics of program</p> <p align="LEFT"> Coordinated activities and facilitated timely delivery for payroll, benefits, employee relations, training and development, legal and compliance services</p> <p align="LEFT"> Consulted with clients and evaluated worksite for HR services. Developed, implemented and delivered service plans, capturing clients' objectives. </p> <p align="LEFT"> Facilitated any applicable training programs that have been developed and are required by the business units. Assisted the business units with implementing any training into their specific environment</p> <p align="LEFT"> Prepared and sent out offer letter, employment agreements, benefit information, visa check list, and other on boarding documents for all new hires </p> <p align="LEFT"> Provided accurate information for ERISA reporting.</p> <p align="LEFT"> Verified I-9 documentation at time of hire on receipt from Adviser and maintain accurate records and conducted quarter I-9 reports and annual audits </p> <p align="LEFT"> Worked with HRIS vendor to customize system according to client need(SAP, Ultipro, Ceridian, Pay express)</p> <p align="LEFT"> Consulted with management and staff to identify issues or problems confronting their department and offer suggestions for human resource development or organizational development </p> <p align="LEFT"> Advised managers on organizational policy matters and recommend needed changes.</p> <p align="LEFT"> Reviewed contracts for appropriateness and adherence to internal policies and regulations</p> <p align="LEFT"> Identified staff vacancies and recruited, interviewed and selected applicants.</p> <p align="LEFT"> Processed rehires, transfers, terminations, garnishments and withholdings.</p> <p align="LEFT"> Managed company tax payments for an organization with 32 million in annual revenue.</p> <p align="LEFT"> Worked with HR advisor's and HR representatives on establishing consistent hiring practices.</p> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839688_5_364222091" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT5"> Real Estate - Inspector</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD5"> Aug 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT5"> Apr 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES5" itemprop="description"> <ul> <br/> <li> Coordinated the enforcement and application of various codes, ordinances and technical specifications to assure conformance with plans</li> <li> Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups.</li> <li> Prepared and submitted an annual report on the finances and administrative activities of the city.</li> <li> Tested soil to determine the adequacy and strength of concrete, asphalt and steel foundations.</li> <li> Gathered all relevant materials for bid processes and coordinated bidding and contract approval.</li> <li> Advised the project manager regarding construction material costs and quantity calculations.</li> <li> Drafted action plans and led meetings with department executives to review project status and proposed changes.</li> <li> Collaborated with contractors and clients as the on-site engineer for single and multi-family projects</li> <li> Kept up-to-date, thorough and accurate case files.</li> <li> Presented on agenda items at 4 meetings per week.</li> <li> •Researched and evaluated plans, specifications and drawings •Performed investigations of prohibited work. Issued citations, correction notices and recommendations •Ensured that housing expenditures complied and budgets were maintained </li> <li> •Worked with the general public, contractors and technical professionals to ensure City Regulations, Policies and Procedures were adhered to an understood </li> <li> •Drafted RCA's</li> <li> Monitored costs, timescales and resources used to achieve department and city dead lines.</li> <li> •Developed bid packages and RFI's required for contractors to submit project proposals</li> <li> Facilitated processing of RFI's, submittal and samples among the general contractor, the owner and the owner's consultants.</li> <li> Assisted public relations, media relations and crisis communications campaigns.</li> <li> •Prepared work and repair specifications and quotes for cost analysis for the construction process</li> <li> Managed a project budget of 42,000 per single family project and up to 8.5 million per multifamily project.</li> <li> Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations.</li> <li> Collaborated with team members to identify and accomplish HUD-program objectives.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839688_6_364227658" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558839688JTIT6"> Loan Officer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="558839688JSTD6"> Apr 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="558839688EDDT6"> Feb 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558839688COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558839688JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839688JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="558839688JDES6" itemprop="description"> <p align="LEFT"> • Processed loan applications including reviewing financial information reported and determining financial status and ability to pay</p> <p align="LEFT"> Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.</p> <p align="LEFT"> Generated 60-80 leads weekly.</p> <p align="LEFT"> Produced 2.4 million in net sales volume during an average month.</p> <p align="LEFT"> • Ensured all loan requests were within policy and procedure guideline and were properly prepared, documented and approved</p> <p align="LEFT"> Adhered to all federal and state compliance guidelines relative to retail mortgage lending.</p> <p align="LEFT"> Researched insurance information and flood certificates.</p> <p align="LEFT"> • Prepared promissory notes, repayment schedules and support documents as required by federal regulations</p> <p align="LEFT"> • Counseled loan applicants and recipients regarding diversity of loans available</p> <p align="LEFT"> • Prepared and assisted in the preparation of reports</p> <p align="LEFT"> Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.</p> <p align="LEFT"> Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.</p> <p align="LEFT"> Reviewed more than 40 financial statements each week.</p> <p align="LEFT"> Built knowledge about latest banking products and services through Home buyer programs, FHA ,VA and down payment assistance</p> <p align="LEFT"> Advanced user of Calyx sales management software, generating pipeline and account reports weekly.</p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC558839689" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC558839689"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558839689_1_364231364" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558839689DGRE1" itemprop="name"> Certification</span> <span> , </span> <span class="programline" id="558839689STUY1"> Human resource</span> <span class="datesWrapper"> <span class="jobdates" id="558839689GRYR1"> 2104</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558839689SCHO1" itemprop="name"> Rice University/ Susan B Glasscock</span> <span> － </span> <span class="joblocation jobcity" id="558839689SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839689SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="558839689SCNT1"> USA</span> </span> <span class="field" id="558839689FRFM1"> <p align="LEFT"> Professional in Human Resources (PHR) Certificate</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839689_2_364230972" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558839689DGRE2" itemprop="name"> Certification</span> <span> , </span> <span class="programline" id="558839689STUY2"> Mortgage</span> <span class="datesWrapper"> <span class="jobdates" id="558839689GRYR2"> 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558839689SCHO2" itemprop="name"> Champions School of Real Estate</span> <span> － </span> <span class="joblocation jobcity" id="558839689SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839689SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="558839689SCNT2"> USA</span> </span> <span class="field" id="558839689FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558839689_3_364230381" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558839689DGRE3" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="558839689STUY3"> Civil (Environmental) Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="558839689GRYR3"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558839689SCHO3" itemprop="name"> Rutgers University</span> <span> － </span> <span class="joblocation jobcity" id="558839689SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="558839689SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="558839689SCNT3"> USA</span> </span> <span class="field" id="558839689FRFM3"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL558839690" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL558839690"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558839690_1_364231447" style=" padding-top:0px; "> <div class="field singlecolumn" id="558839690FRFM1"> <p align="LEFT"> SHMR</p> </div> </div> </div> <div class="section" id="SECTION_SKLL558839691" style=" padding-top:0px; "> </div> </div>

CONSULTANT

CONSULTANT Experience Consultant January 2012 Company Name － City , State Provided programmatic and operational support for audit readiness engagement with the Defense Logistics Agency. Designed and implemented SOPs for on-boarding security process for 150 new hire contractors. Transformed difficult client relations into collaborative ones, facilitating smooth program management. Built resource management system to track and maintain contract requirements and sensitive personnel information. Enterprise Sales Account Manager November 2014 to Current Company Name － City , State Work with Director of Enterprise Sales to develop innovative business plans and sales strategies to build the enterprise sales unit from $0. Leverage relationships with engineering, marketing and customer support through internal training programs. Collaborate with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations. Actively manage the portfolio of all enterprise accounts totaling ~$40K of monthly reoccurring revenue. Developed and implemented standard operating procedures for onboarding all new enterprise accounts. Coordinate and manage major proposal processes from initiation to implementation. Increased monthly sales by 20% by implementing strategies to develop and expand existing customer base. Deliver exceptional account service to strengthen customer loyalty. Coordinator January 2014 to March 2015 Company Name － City , State Conducted expert meetings with companies needing expertise for coverage and adoption of their device technologies resulting in $30K revenue for the Center. Planned and executed annual GI Technology Summit's programming, budgeting, agenda, faculty invitations, and logistics such as travel, accommodations, and honorarium for faculty; led to generation of $350K in revenue. Prepared and managed all contracts, budgets, and invoices related to industry and physician expert relationships. Supported medical device registries and manage contracts, communications, and invoices with clients. Planned workshop on "How to Estimate and Reward True Patient-Centric Value in Innovation" in conjunction with the FDA to bridge gap between regulators, investigators, device companies, and payers and enhance collaboration leading to better understanding of roles and expectations in support of high-value healthcare. Legal Assistant January 2012 to January 2013 Company Name － City , State Prepared wills, living trusts, and other estate documents for clients with $1M+ net worth; generated $250K in revenue. Managed client accounts on My Personal DataSafe software; advised CEO on best practices, issue resolution and user experience to improve performance and reliability of software's technical architecture. Executive Assistant January 2005 to January 2011 Company Name － City , State Collaborated on a Maryland-Ukraine Business Accelerator proposal designed to facilitate commercialization of innovative ideas from Ukrainian entrepreneurs and act as catalyst for new product development. Researched, planned and recruited for a seminar involving Russian education organizations around the nation to discuss value of Russian language and education; consequently Mayor Katz granted the days of June 5-12 as the "Days of Russian Culture" in city of Gaithersburg, MD. Advised new business owners and facilitated process of registering their companies with their respective states. Performed bookkeeping and tax return preparation for domestic and international businesses. Provided customer support for clients with account issues and resolved discrepancies in their accounting records. Managed accounts receivable for 1,200 tax clients and collected over $50K in overdue payments. Collaborated with other administrative team members, human resources and the finance department on special projects and events.Served as a professional representative of the CEO to executive clients, investors and board members. Served as a liaison between company president and clients regarding client accounts and new business. Investigated red flags for fraud, embezzlement, money laundering, tax evasion, false accounting statements, organized crime, terrorist financing and insider trading. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Education Master of Science : Technology Commercialization , May 2015 THE UNIVERSITY OF TEXAS AT AUSTIN, McCombs School of Business － City , State Technology Commercialization Bachelor of Arts : Anthropology Biology , May 2011 UNIVERSITY OF MARYLAND － City , State Anthropology Biology Teaching Assistant for upper level Anthropology courses Languages English and Russian Interests Designated by the AGA as a 'SharePoint Super User' (2014) Work Eligibility: Eligible to work in the United States with no restriction Additional Information Designated by the AGA as a 'SharePoint Super User' (2014) Work Eligibility: Eligible to work in the United States with no restriction Skills accounting, accounts receivable, Agency, bookkeeping, budgeting, budgets, contracts, client, clients, client relations, customer support, English, Innovation, Languages, Logistics, Director, managing, meetings, MS Office, Enterprise, new product development, personnel, program management, programming, proposal, Russian, Russian language, Sales, strategy, Summit, tax, Teaching, Ukrainian, vision

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME560970254" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_560970254_1_365556387" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="560970254FNAM1"> </span> <span> </span> <span class="field" id="560970254LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM560970256" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM560971585" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR560970258" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR560970258"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970258_1_365556396" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="560970258JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="560970258JSTD1"> January 2012</span> <span class="jobdates" format="%B %Y" id="560970258EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="560970258COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="560970258JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970258JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="560970258JDES1" itemprop="description"> <ul> <li> Provided programmatic and operational support for audit readiness engagement with the Defense Logistics Agency.</li> <li> Designed and implemented SOPs for on-boarding security process for 150 new hire contractors.</li> <li> Transformed difficult client relations into collaborative ones, facilitating smooth program management.</li> <li> Built resource management system to track and maintain contract requirements and sensitive personnel information.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970258_2_365556392" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="560970258JTIT2"> Enterprise Sales Account Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="560970258JSTD2"> November 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="560970258EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="560970258COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="560970258JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970258JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="560970258JDES2" itemprop="description"> <ul> <li> Work with Director of Enterprise Sales to develop innovative business plans and sales strategies to build the enterprise sales unit from $0.</li> <li> Leverage relationships with engineering, marketing and customer support through internal training programs.</li> <li> Collaborate with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.</li> <li> Actively manage the portfolio of all enterprise accounts totaling ~$40K of monthly reoccurring revenue.</li> <li> Developed and implemented standard operating procedures for onboarding all new enterprise accounts. </li> <li> Coordinate and manage major proposal processes from initiation to implementation.</li> <li> Increased monthly sales by 20% by implementing strategies to develop and expand existing customer base.</li> <li> Deliver exceptional account service to strengthen customer loyalty.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970258_3_365556394" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="560970258JTIT3"> Coordinator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="560970258JSTD3"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="560970258EDDT3"> March 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="560970258COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="560970258JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970258JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="560970258JDES3" itemprop="description"> <ul> <li> Conducted expert meetings with companies needing expertise for coverage and adoption of their device technologies resulting in $30K revenue for the Center.</li> <li> Planned and executed annual GI Technology Summit's programming, budgeting, agenda, faculty invitations, and logistics such as travel, accommodations, and honorarium for faculty; led to generation of $350K in revenue.</li> <li> Prepared and managed all contracts, budgets, and invoices related to industry and physician expert relationships.</li> <li> Supported medical device registries and manage contracts, communications, and invoices with clients.</li> <li> Planned workshop on "How to Estimate and Reward True Patient-Centric Value in Innovation" in conjunction with the FDA to bridge gap between regulators, investigators, device companies, and payers and enhance collaboration leading to better understanding of roles and expectations in support of high-value healthcare.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970258_4_365556395" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="560970258JTIT4"> Legal Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="560970258JSTD4"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="560970258EDDT4"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="560970258COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="560970258JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970258JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="560970258JDES4" itemprop="description"> <ul> <li> Prepared wills, living trusts, and other estate documents for clients with $1M+ net worth; generated $250K in revenue.</li> <li> Managed client accounts on My Personal DataSafe software; advised CEO on best practices, issue resolution and user experience to improve performance and reliability of software's technical architecture.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970258_5_365556397" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="560970258JTIT5"> Executive Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="560970258JSTD5"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="560970258EDDT5"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="560970258COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="560970258JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970258JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="560970258JDES5" itemprop="description"> <ul> <li> Collaborated on a Maryland-Ukraine Business Accelerator proposal designed to facilitate commercialization of innovative ideas from Ukrainian entrepreneurs and act as catalyst for new product development.</li> <li> Researched, planned and recruited for a seminar involving Russian education organizations around the nation to discuss value of Russian language and education; consequently Mayor Katz granted the days of June 5-12 as the "Days of Russian Culture" in city of Gaithersburg, MD.</li> <li> Advised new business owners and facilitated process of registering their companies with their respective states.</li> <li> Performed bookkeeping and tax return preparation for domestic and international businesses.</li> <li> Provided customer support for clients with account issues and resolved discrepancies in their accounting records.</li> <li> Managed accounts receivable for 1,200 tax clients and collected over $50K in overdue payments.</li> <li> Collaborated with other administrative team members, human resources and the finance department on special projects and events.Served as a professional representative of the CEO to executive clients, investors and board members.</li> <li> Served as a liaison between company president and clients regarding client accounts and new business.</li> <li> Investigated red flags for fraud, embezzlement, money laundering, tax evasion, false accounting statements, organized crime, terrorist financing and insider trading.</li> <li> Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC560970259" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC560970259"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970259_1_365556398" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="560970259DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="560970259STUY1"> Technology Commercialization</span> <span> , </span> <span class="jobdates" id="560970259GRYR1"> May 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="560970259SCHO1" itemprop="name"> THE UNIVERSITY OF TEXAS AT AUSTIN, McCombs School of Business</span> <span> － </span> <span class="joblocation jobcity" id="560970259SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970259SSTA1"> State</span> <span class="joblocation jobstate" id="560970259SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="560970259FRFM1"> Technology Commercialization</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970259_2_365556400" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="560970259DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="560970259STUY2"> Anthropology Biology</span> <span> , </span> <span class="jobdates" id="560970259GRYR2"> May 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="560970259SCHO2" itemprop="name"> UNIVERSITY OF MARYLAND</span> <span> － </span> <span class="joblocation jobcity" id="560970259SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="560970259SSTA2"> State</span> <span class="joblocation jobstate" id="560970259SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="560970259FRFM2"> Anthropology Biology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_560970259_3_365556402" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="560970259DGRE3" itemprop="name"> Teaching Assistant for upper level Anthropology courses</span> <span class="programline" dependency="STUY" id="560970259STUY3"> </span> <span class="jobdates" id="560970259GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="560970259FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG560970262" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG560970262"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970262_1_365556405" style=" padding-top:0px; "> <div class="field singlecolumn" id="560970262FRFM1"> English and Russian</div> </div> </div> <div class="section" id="SECTION_INTR560970261" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR560970261"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970261_1_365556404" style=" padding-top:0px; "> <div class="field singlecolumn" id="560970261FRFM1"> Designated by the AGA as a 'SharePoint Super User' (2014) Work Eligibility: Eligible to work in the United States with no restriction</div> </div> </div> <div class="section" id="SECTION_ADDI560970264" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI560970264"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970264_1_365556409" style=" padding-top:0px; "> <div class="field singlecolumn" id="560970264FRFM1"> <ul> <li> Designated by the AGA as a 'SharePoint Super User' (2014) Work Eligibility: Eligible to work in the United States with no restriction</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL560970263" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL560970263"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_560970263_1_365556408" style=" padding-top:0px; "> <div class="field singlecolumn" id="560970263FRFM1"> accounting, accounts receivable, Agency, bookkeeping, budgeting, budgets, contracts, client, clients, client relations, customer support, English, Innovation, Languages, Logistics, Director, managing, meetings, MS Office, Enterprise, new product development, personnel, program management, programming, proposal, Russian, Russian language, Sales, strategy, Summit, tax, Teaching, Ukrainian, vision</div> </div> </div> </div>

CONSULTANT

CONSULTANT Executive Profile Visionary and genetically upbeat executive with experience managing multiple projects all levels including budgeting and administration. Focused on employee participation and the well being of each stakeholder. Skill Highlights Process Improvements Financial Analysis Human Resources Public Relations Compliance / Accountability Writing manuals Core Accomplishments Managing businesses: two restaurants with 50 employees, 5 managers and 1.8M in sales. Managing in transition: dry stack marina operations during a $20M renovation Managing a crisis: death on business premise and ensuing OSHA investigation that resulted in no liability attributed to the owner because of processes and documentation of workers on premise that I initiated Managing marketing campaigns: conceived multiple PR campaigns that resulted in local and national media coverage Professional Experience Consultant January 2005 to Current Company Name － City , State Helping business owners and managers improve profits and the employee experience using "Lean" principals and DiSC Personality Assessment. Built business on referrals from existing clients: primarily business owners in their first ownership venture. Helped clients manage time, money and relationships to improve profits and their shareholder's experiences. Helped transform people's working lives. Skills Used : diplomacy, consensus building, research, patience, humility, sales, morale building, and public relations. Achievements : Improved foot traffic by 59%, reduced spending by 1.5%, reduced accounts receivable by 29%, reduced employee frustration and lowered unnecessary employee turnover. President / General Manager January 1992 to January 2005 Company Name － City , State Casual dining restaurant concept with 2 locations, 50 employees, 1.8M in annual sales. Conceived, built and operated a restaurant business. Used principles incorporated at Toyota (Lean Manufacturing) and Coke-a-Cola (DiSC Personality Assessment) to improve profits, operations and the customer experience. Built strategic marketing partnerships with Sprint, Mini USA and Radiant Systems. Marketed business through 'Community Service Marketing' through 32 local schools and charities annually. Skills: financial management, process development, customer loyalty, strategic partnership development, employee recognition program development, on boarding program creation. Accomplishments: Public Relations projects were featured Wall Street Journal, Boston Globe and AJC Improved profits and reduced employee turnover using "Lean" principles and DiSC Personality Assessment. Sold business in 2005. Business Development Manager January 1991 to January 1992 Company Name － City , State Sold bank services to local merchants and businesses Addressed market verticals by repackaging existing banking products to appeal to specific industry concerns. Skills : Customer Service Prospecting Sales Relationship maintenance, building Marketing Sales training Accomplishments : Won 'Accurate' Sales Contest 1992 Best sales of new product for all of southern Manhattan. Sales Representative January 1989 to January 1992 Company Name － City Outside Sales Representative: managed existing business while growing territory by selling medical X-ray film to new hospitals, doctor's offices and X-ray film dealers dealers. Skills : Customer Service relationship building entertaining clients and selling. Accomplishments : Increased territory sales by 600% in first year. Won company wide advertising idea contest for writing a print advertisement the company later published in a trade magazine. Education Certificate : Six Sigma: Green Belt , 2006 Villanova University － City , State , USA Bachelor of Arts (BA) : History , 1987 Iona College － City , State Certifications Serve Save Certified GA Insurance License:Health/Life, P&C DiSC Personality Assessment (Distributor) QuickBooks Pro Adviser High Ropes Course Instructor Leadership Roles XLT Atlanta- (http://www.xltatlanta.com) Producer, Volunteer Coordinator (30 Volunteers) Catholic Charities of Atlanta Leadership Class 2013-14- Participant and fund raiser Camp Twin Lakes- fund raiser, event coordinator, high ropes course volunteer Sandy Springs Festival- Road Race chairman Leadership Sandy Springs- graduate and board member Chef Skins Game (fundraiser for Boys and Girls' Clubs) board member. All Saints Catholic Church-Usher, lector, teacher and mentor to Youth Ministers "Sandwich Program for the Homeless (for secondary schools)- Creator and presenter "How to Get and Keep a Job" one hour program for high school students creator and presenter Skills Applying "Lean" Principles to various businesses Writing manuals, job descriptions, press releases, company news letters Presenting, public speaking Grass Roots Marketing Event / Project Management Turning chaos into order Using resources on hand before spending Social Media marketing Real Time Marketing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME507517240" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_507517240_1_331358182" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="507517240FNAM1"> </span> <span> </span> <span class="field" id="507517240LNAM1"> CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM507517242" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM507517242"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517242_1_331358184" style=" padding-top:0px; "> <div class="field singlecolumn" id="507517242FRFM1"> <p align="LEFT"> Visionary and genetically upbeat executive with experience managing multiple projects all levels including budgeting and administration. Focused on employee participation and the well being of each stakeholder.</p> </div> </div> </div> <div class="section" id="SECTION_HILT507517243" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT507517243"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517243_1_331358185" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="507517243SKC11"> <ul> <li> Process Improvements</li> <li> Financial Analysis</li> <li> Human Resources</li> </ul> </td> <td class="field twocol_2 charspace" id="507517243SKC21"> <ul> <li> Public Relations</li> <li> Compliance / Accountability</li> <li> Writing manuals</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM507517244" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM507517244"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517244_1_331358186" style=" padding-top:0px; "> <div class="field singlecolumn" id="507517244FRFM1"> <ul> <li> Managing businesses: two restaurants with 50 employees, 5 managers and 1.8M in sales.</li> <li> Managing in transition: dry stack marina operations during a $20M renovation</li> <li> Managing a crisis: death on business premise and ensuing OSHA investigation that resulted in no liability attributed to the owner because of processes and documentation of workers on premise that I initiated </li> <li> Managing marketing campaigns: conceived multiple PR campaigns that resulted in local and national media coverage</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR507517245" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR507517245"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517245_1_331358187" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="507517245JTIT1"> Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="507517245JSTD1"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="507517245EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="507517245COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="507517245JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="507517245JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="507517245JDES1" itemprop="description"> <p align="LEFT"> Helping business owners and managers improve profits and the employee experience using "Lean" principals and DiSC Personality Assessment.</p> <ul> <li> Built business on referrals from existing clients: primarily business owners in their first ownership venture.</li> <li> Helped clients manage time, money and relationships to improve profits and their shareholder's experiences. </li> <li> Helped transform people's working lives. </li> </ul> <p align="LEFT"> <b> Skills Used</b> : diplomacy, consensus building, research, patience, humility, sales, morale building, and public relations. </p> <p align="LEFT"> <b> Achievements</b> : Improved foot traffic by 59%, reduced spending by 1.5%, reduced accounts receivable by 29%, reduced employee frustration and lowered unnecessary employee turnover. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_507517245_2_331358189" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="507517245JTIT2"> President / General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="507517245JSTD2"> January 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="507517245EDDT2"> January 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="507517245COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="507517245JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="507517245JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="507517245JDES2" itemprop="description"> <ul> <li> Casual dining restaurant concept with 2 locations, 50 employees, 1.8M in annual sales.</li> <li> Conceived, built and operated a restaurant business.</li> <li> Used principles incorporated at Toyota (Lean Manufacturing) and Coke-a-Cola (DiSC Personality Assessment) to improve profits, operations and the customer experience.</li> <li> Built strategic marketing partnerships with Sprint, Mini USA and Radiant Systems.</li> <li> Marketed business through 'Community Service Marketing' through 32 local schools and charities annually.</li> </ul> <p align="LEFT"> <b> Skills: </b> financial management, process development, customer loyalty, strategic partnership development, employee recognition program development, on boarding program creation.</p> <p align="LEFT"> <b> Accomplishments: </b> Public Relations projects were featured Wall Street Journal, Boston Globe and AJC Improved profits and reduced employee turnover using "Lean" principles and DiSC Personality Assessment. Sold business in 2005.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_507517245_3_331358190" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="507517245JTIT3"> Business Development Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="507517245JSTD3"> January 1991</span> <span> to </span> <span class="jobdates" format="%B %Y" id="507517245EDDT3"> January 1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="507517245COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="507517245JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="507517245JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="507517245JDES3" itemprop="description"> <ul> <li> Sold bank services to local merchants and businesses</li> <li> Addressed market verticals by repackaging existing banking products to appeal to specific industry concerns.</li> </ul> <p align="LEFT"> <b> Skills</b> : Customer Service Prospecting Sales Relationship maintenance, building Marketing Sales training </p> <p align="LEFT"> <b> Accomplishments</b> : Won 'Accurate' Sales Contest 1992 Best sales of new product for all of southern Manhattan.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_507517245_4_331358191" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="507517245JTIT4"> Sales Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="507517245JSTD4"> January 1989</span> <span> to </span> <span class="jobdates" format="%B %Y" id="507517245EDDT4"> January 1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="507517245COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="507517245JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="507517245JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="507517245JDES4" itemprop="description"> <ul> <li> Outside Sales Representative: managed existing business while growing territory by selling medical X-ray film to new hospitals, doctor's offices and X-ray film dealers dealers.</li> </ul> <p align="LEFT"> <b> Skills</b> : Customer Service relationship building entertaining clients and selling. </p> <p align="LEFT"> <b> Accomplishments</b> : Increased territory sales by 600% in first year. Won company wide advertising idea contest for writing a print advertisement the company later published in a trade magazine. </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC507517246" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC507517246"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517246_1_331358192" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="507517246DGRE1" itemprop="name"> Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="507517246STUY1"> Six Sigma: Green Belt</span> <span> , </span> <span class="jobdates" id="507517246GRYR1"> 2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="507517246SCHO1" itemprop="name"> Villanova University</span> <span> － </span> <span class="joblocation jobcity" id="507517246SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="507517246SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="507517246SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="507517246FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_507517246_2_331358193" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="507517246DGRE2" itemprop="name"> Bachelor of Arts (BA)</span> <span> : </span> <span class="programline" dependency="STUY" id="507517246STUY2"> History</span> <span> , </span> <span class="jobdates" id="507517246GRYR2"> 1987</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="507517246SCHO2" itemprop="name"> Iona College</span> <span> － </span> <span class="joblocation jobcity" id="507517246SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="507517246SSTA2"> State</span> <span class="joblocation jobstate" id="507517246SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="507517246FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT507517254" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT507517254"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517254_1_331358194" style=" padding-top:0px; "> <div class="field singlecolumn" id="507517254FRFM1"> <ul> <li> Serve Save Certified </li> <li> GA Insurance License:Health/Life, P&amp;C </li> <li> DiSC Personality Assessment (Distributor)</li> <li> QuickBooks Pro Adviser </li> <li> High Ropes Course Instructor </li> </ul> </div> </div> </div> <div class="section" id="SECTION_INTR507517255" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR507517255"> Leadership Roles</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517255_1_331358195" style=" padding-top:0px; "> <div class="field singlecolumn" id="507517255FRFM1"> <ul> <li> XLT Atlanta- (http://www.xltatlanta.com) Producer, Volunteer Coordinator (30 Volunteers)</li> <li> Catholic Charities of Atlanta Leadership Class 2013-14- Participant and fund raiser </li> <li> Camp Twin Lakes- fund raiser, event coordinator, high ropes course volunteer </li> <li> Sandy Springs Festival- Road Race chairman</li> <li> Leadership Sandy Springs- graduate and board member </li> <li> Chef Skins Game (fundraiser for Boys and Girls' Clubs) board member. </li> <li> All Saints Catholic Church-Usher, lector, teacher and mentor to Youth Ministers </li> <li> "Sandwich Program for the Homeless (for secondary schools)- Creator and presenter </li> <li> "How to Get and Keep a Job" one hour program for high school students creator and presenter </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL507517256" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL507517256"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_507517256_1_331358196" style=" padding-top:0px; "> <div class="field singlecolumn" id="507517256FRFM1"> <ul> <li> Applying "Lean" Principles to various businesses</li> <li> Writing manuals, job descriptions, press releases, company news letters</li> <li> Presenting, public speaking</li> <li> Grass Roots Marketing</li> <li> Event / Project Management</li> <li> Turning chaos into order</li> <li> Using resources on hand before spending</li> <li> Social Media marketing</li> <li> Real Time Marketing</li> </ul> </div> </div> </div> </div>

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