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SALES Summary Over 17 years of sales and operations management experience in specialty and big-box retail and 4 years sales experience in the automotive sector. Experienced in hiring, training, supervision, and coaching. Proven skills in operations and human resource management, planning, negotiating, organizing and overseeing projects, and events. Committed to the highest work ethic and attainment of organizational goals and objectives. Highlights Excellent interpersonal and coaching skills Sales leadership development Performance metrics Detail-oriented Procedure development Employee engagement Conflict resolution On-boarding and training Recruiting Performance coaching and counseling Operations management Human resources management P&L management Powerful negotiator Accomplishments Drove store ranking from 297 in company to top 10 in less than 6 months of taking over store Increased year-over-year sales by 60% . Oversaw multiple stores in the Southeast and worked directly with local management to drive sales and operational success. Initiated sales and merchandising policies that were adopted company-wide. Recipient of Best Buy's Top Gun Award multiple times for sales and productivity. ? Experience Sales 07/2015 to Current Company Name City , State Identified prospective customers using lead generating methods and performing an average of 30 cold calls per day. Participated in various incentive programs and contests designed to support achievement of production goals. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Took daily inbound calls and internet inquiries, faxes, and consumer and business credit applications for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels. Sales 08/2012 to 07/2015 Company Name City , State Implemented a consultative selling approach with all clients. Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Completed 30-60 outbound calls daily, with average conversion rate of 50 %. Responded to all customer inquiries in a timely manner. Maintained exceptionally high CSI scores by offering the highest quality customer service possible. Maintained customer relationships after the sale to generate referrals and repeat business. Took role of F&I manager for a four month period in which I maintained highly accurate paperwork and an average of $1100 back-end per deal. Helped develop an Internet Sales Team that worked internet deals from the initial submittal through the sale and delivery process. Advanced user of Xtreme Service Drive sales management software, generating pipeline and account reports weekly. Store Manager 08/2011 to 08/2012 Company Name City , State Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. Addressed and corrected sales staff communication issues in a tactful and effective manner. Opened a new store location and assisted in recruiting and training new staff. Market Area Manager/Store Manager 03/2008 to 08/2010 Company Name City , State Oversaw general operations of 5 stores in the Southeast. Developed and shared best practices across the company. Oversaw the development and launch of multiple product lines. Recruited, hired and trained new employees for various stores and store openings Revamped in-store sales and merchandising programs, resulting in a 60 % improvement in sales . Mentored, coached and trained 10 team members. Identified inefficiencies and made recommendations for process improvements. Conducted new employee orientation to foster positive attitude toward organizational objectives. Identified staff vacancies and recruited, interviewed and selected applicants. Designed floor plan to make the store experience interactive and engaging. Trained all new managers on store procedures and policies. Worked closely with the district manager to formulate and build the store brand. Evaluated return-on-investment and profit-loss projections. Store Manager 06/2006 to 03/2008 Company Name City , State Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Addressed customer inquiries and resolved complaints. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Trained staff to deliver outstanding customer service. Completed weekly schedules according to payroll policies. Delivered excellent customer service by greeting and assisting each customer. Department Manager 04/1997 to 03/2004 Company Name City , State Addressed and corrected sales staff communication issues in a tactful and effective manner. Trained staff to deliver outstanding customer service. Wrote order supply requests to replenish merchandise. Completed weekly schedules according to payroll policies. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Delivered excellent customer service by greeting and assisting each customer. Served as mentor to junior team members. Led trainings for up to 20 employees on a weekly basis. Planned and led training programs on staff development. Offered specific training programs to help workers improve sales , merchandising and inventory control . Managed new product and content releases. Department Manager 01/1993 to 01/1997 Company Name City , State Trained staff to deliver outstanding customer service. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Addressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer. Education Bachelor of Arts : Religion /Psychology 2006 Charleston Southern University City , State Skills Customer Service Direct-to-Vendor Buying/Ordering  Internet Sales Inventory Control  Loss Prevention Merchandising Multi-unit Management Negotiating/Closing On-boarding Payroll P&L Management Planning Receiving Recruiting Sales Coaching and Training Sales Management Store Relocation and Remodeling Team Leadership Mentoring Vendor Relations

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME755064101" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_755064101_1_489292431" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="755064101FNAM1"> </span> <span> </span> <span class="field lName" id="755064101LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM755064105" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM755064105"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064105_1_489292441" style="padding-top:0px;"> <div class="field singlecolumn" id="755064105FRFM1"> Over 17 years of sales and operations management experience in specialty and big-box retail and 4 years sales experience in the automotive sector. Experienced in hiring, training, supervision, and coaching. Proven skills in operations and human resource management, planning, negotiating, organizing and overseeing projects, and events. Committed to the highest work ethic and attainment of organizational goals and objectives.</div> </div> </div> <div class="section" id="SECTION_HILT755064107" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT755064107"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064107_1_489294188" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="755064107SKC11"> <ul> <li class=""> Excellent interpersonal and coaching skills</li> <li class=""> Sales leadership development</li> <li class=""> Performance metrics</li> <li class=""> Detail-oriented</li> <li class=""> <font class=""> Procedure development </font> </li> <li class=""> Employee engagement</li> <li class=""> Conflict resolution</li> </ul> </td> <td class="field twocol_2" id="755064107SKC21"> <ul> <li class=""> On-boarding and training</li> <li class=""> Recruiting</li> <li class=""> Performance coaching and counseling</li> <li class=""> <font class=""> Operations management</font> </li> <li class=""> <span class=""> Human resources management </span> </li> <li class=""> P&amp;L management</li> <li class=""> <span class=""> Powerful negotiator </span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM755064379" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM755064379"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064379_1_489295095" style="padding-top:0px;"> <div class="field singlecolumn" id="755064379FRFM1"> <ul> <li> <span class=""> Drove store ranking from 297 in company to top 10 in less than 6 months of taking over store</span> </li> <li> <span class=""> Increased year-over-year sales by <font color="#0000FF"> 60%</font> .</span> </li> <li> <span class=""> Oversaw multiple stores in the Southeast and worked directly with local management to drive sales and operational success.</span> </li> <li> Initiated sales and merchandising policies that were adopted company-wide.<span class=""> </span> </li> <li> <span class=""> Recipient of Best Buy's Top Gun Award multiple times for sales and productivity. </span> </li> </ul> <div> </div> <div> ?</div> <div> <span class=""> <br/> </span> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR755064103" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR755064103"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064103_1_489292433" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT1"> Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD1"> 07/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES1" itemprop="description"> <ul> <li> <span class=""> Identified prospective customers using lead generating methods and performing an average of 30 cold calls per day.</span> </li> <li> <span class=""> </span> <span class=""> Participated in various incentive programs and contests designed to support achievement of production goals. </span> </li> <li> <span class=""> <span class=""> Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. </span> </span> </li> <li> <span class=""> Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. </span> </li> <li> <span class=""> Took daily inbound calls and internet inquiries, faxes, and consumer and business credit applications for assigned accounts and clients. </span> </li> <li> <span class=""> Consistently met and exceeded department expectations for productivity and accuracy levels. </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_2_489292434" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT2"> Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD2"> 08/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT2"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES2" itemprop="description"> <ul> <li> <span class=""> Implemented a consultative selling approach with all clients. </span> </li> <li> <span class=""> <span class=""> Contacted new and existing customers to discuss how their needs could be met with specific products and services. </span> </span> </li> <li> <span class=""> Quoted prices, credit terms and other bid specifications. </span> </li> <li> <span class=""> Negotiated prices, terms of sales and service agreements. </span> </li> <li> <span class=""> Completed <font color="#000" style="color: rgb(0, 0, 0);"> 30-60</font> outbound calls daily, with average conversion rate of <font color="#000" style="color: rgb(0, 0, 0);"> 50</font> %. </span> </li> <li> <span class=""> <span class=""> Responded to all customer inquiries in a timely manner. </span> </span> </li> <li> Maintained exceptionally high CSI scores by offering the highest quality customer service possible. </li> <li> Maintained customer relationships after the sale to generate referrals and repeat business. </li> <li> Took role of F&amp;I manager for a four month period in which I maintained highly accurate paperwork and an average of $1100 back-end per deal. </li> <li> Helped develop an Internet Sales Team that worked internet deals from the initial submittal through the sale and delivery process.</li> <li> <span class=""> Advanced user of <font color="#000" style="color: rgb(0, 0, 0);"> Xtreme Service Drive</font> sales management software, generating pipeline and account reports weekly. </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_3_489292435" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT3"> Store Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD3"> 08/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT3"> 08/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES3" itemprop="description"> <ul> <li> <span class=""> Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. </span> </li> <li> <span class=""> <span class=""> Determined staff promotions and demotions, and terminated employees when necessary. </span> </span> </li> <li> <span class=""> Completed weekly schedules according to payroll policies. </span> </li> <li> <span class=""> Maintained daily record of all transactions. </span> </li> <li> <span class=""> Addressed and corrected sales staff communication issues in a tactful and effective manner. </span> </li> <li> <span class=""> <span class=""> Opened a new store location and assisted in recruiting and training new staff. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_4_489292436" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT4"> Market Area Manager/Store Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD4"> 03/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT4"> 08/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES4" itemprop="description"> <ul> <li> <span class=""> Oversaw general operations of 5 stores in the Southeast. <br/> </span> </li> <li> <span class=""> Developed and shared best practices across the company.</span> </li> <li> <span class=""> <span class=""> Oversaw the development and launch of <font color="#0000FF"> multiple product lines.</font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> Recruited, hired and trained new employees for <font color="#0000ff" style="color: rgb(0, 0, 255);"> various stores and store openings</font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> Revamped<font color="#0000FF"> in-store sales and merchandising</font> programs, resulting in a <font color="#000" style="color: rgb(0, 0, 0);"> 60</font> % improvement in <font color="#000" style="color: rgb(0, 0, 0);"> sales</font> . </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> Mentored, coached and trained <font color="#000" style="color: rgb(0, 0, 0);"> 10</font> team members. </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> Identified inefficiencies and made recommendations for process improvements. </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> Conducted new employee orientation to foster positive attitude toward organizational objectives. </span> </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> Identified staff vacancies and recruited, interviewed and selected applicants. </span> </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Designed floor plan to make the store experience interactive and engaging. </span> </span> </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Trained all new managers on store procedures and policies. </span> </span> </span> </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Worked closely with the district manager to formulate and build the store brand. </span> </span> </span> </span> </span> </span> </span> </font> </span> </font> </span> </span> </li> <li> <span class=""> <span class=""> <font color="#0000FF"> <span class=""> <font color="#0000ff" style="color: rgb(0, 0, 255);"> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Evaluated return-on-investment and profit-loss projections. </span> </span> </span> </span> </span> </span> </span> </span> </font> </span> </font> </span> </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_5_489292437" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT5"> Store Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD5"> 06/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT5"> 03/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES5" itemprop="description"> <ul> <li> <span class=""> Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. </span> </li> <li> <span class=""> <span class=""> Reorganized the sales floor to meet company demands. </span> </span> </li> <li> <span class=""> Stocked and restocked inventory when shipments were received. </span> </li> <li> <span class=""> Addressed customer inquiries and resolved complaints. </span> </li> <li> <span class=""> Completed a series of training sessions to advance from Assistant Manager to Store Manager. </span> </li> <li> <span class=""> <span class=""> Trained staff to deliver outstanding customer service.</span> </span> <br/> </li> <li> <span class=""> Completed weekly schedules according to payroll policies. </span> </li> <li> <span class=""> <span class=""> Delivered excellent customer service by greeting and assisting each customer. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_6_489292438" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT6"> Department Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD6"> 04/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT6"> 03/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES6" itemprop="description"> <ul> <li> <span class=""> <span class=""> <span class=""> <span class=""> Addressed and corrected sales staff communication issues in a tactful and effective manner. </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Trained staff to deliver outstanding customer service. </span> </span> </span> </span> </li> <li> <span class=""> Wrote order supply requests to replenish merchandise. </span> </li> <li> <span class=""> Completed weekly schedules according to payroll policies. </span> </li> <li> <span class=""> <span class=""> Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Reorganized the sales floor to meet company demands. </span> </span> </span> </li> <li> </li> <li> <span class=""> Stocked and restocked inventory when shipments were received. </span> <span class=""> <span class=""> Delivered excellent customer service by greeting and assisting each customer. </span> <span class=""> <span class=""> Served as mentor to junior team members. </span> </span> </span> </li> <li> <span class=""> <span class=""> Led trainings for up to <font color="#000" style="color: rgb(0, 0, 0);"> 20</font> employees on a weekly basis. </span> </span> </li> <li> <span class=""> Planned and led training programs on staff development. </span> </li> <li> <span class=""> <span class=""> Offered specific training programs to help workers improve <font color="#000" style="color: rgb(0, 0, 0);"> sales</font> , <font color="#000" style="color: rgb(0, 0, 0);"> merchandising</font> and <font color="#000" style="color: rgb(0, 0, 0);"> inventory control</font> . </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Managed new product and content releases. </span> </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_755064103_7_489292439" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="755064103JTIT7"> Department Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="755064103JSTD7"> 01/1993</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="755064103EDDT7"> 01/1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="755064103COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="755064103JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="755064103JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="755064103JDES7" itemprop="description"> <ul> <li> <span class=""> Trained staff to deliver outstanding customer service. </span> </li> <li> <span class=""> <span class=""> Reorganized the sales floor to meet company demands. </span> </span> </li> <li> <span class=""> Stocked and restocked inventory when shipments were received. </span> </li> <li> <span class=""> Addressed customer inquiries and resolved complaints. </span> </li> <li> <span class=""> Delivered excellent customer service by greeting and assisting each customer. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC755064104" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC755064104"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064104_1_489292440" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="755064104DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="755064104STUY1"> Religion /Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="755064104GRYR1"> 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="755064104SCHO1" itemprop="name"> Charleston Southern University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="755064104SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="755064104SSTA1"> State</span> <span class="joblocation eduCountry" id="755064104SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="755064104FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL755064106" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL755064106"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_755064106_1_489292442" style="padding-top:0px;"> <div class="field singlecolumn" id="755064106FRFM1"> <ul> <li> Customer Service </li> <li> Direct-to-Vendor Buying/Ordering </li> <li> Internet Sales<br/> </li> <li> Inventory Control </li> <li> Loss Prevention </li> <li> Merchandising</li> <li> Multi-unit Management </li> <li> Negotiating/Closing</li> <li> On-boarding</li> <li> Payroll</li> <li> P&amp;L Management </li> <li> Planning</li> <li> Receiving </li> <li> Recruiting </li> <li> Sales Coaching and Training </li> <li> Sales Management </li> <li> Store Relocation and Remodeling</li> <li> Team Leadership</li> <li> Mentoring </li> <li> Vendor Relations </li> </ul> </div> </div> </div> </div>

SALES

SALES Career Overview During the course of my career as an IT Professional, I have developed a varied set of I.T. and business related skills. I hold expert knowledge in applying technology to business processes resulting in a more cost effective and efficient enterprise. My accomplishments as a major player in the successful pioneering and implementation of the "Paperless Office" in 33 local Virginia agencies, created a paradigm shift in the culture of how agencies currently do business. The experience of being a road warrior leading the day to day "hands on" training of the user afforded me a "real life" work experience and invaluable insight in user training needs, challenges, acceptance and buy-in. The knowledge I gained from the users resulted into successful problem solving, change management and implementation outcomes of enterprise management systems. This kind of knowledge and experience cannot be gained in a classroom or from a white paper. I have a strong ability to quickly capture business rules, policies, procedures, workflow issues, functional requirements and resolve client and technical roadblocks hindering successful implementation. I maintain a reputation of improving the work environment via technology and delivering a solution that surpasses client expectations. Strong analytical skills used in business and requirements analysis for a variety of industries. Keen problem solving skills allowing rapid assimilation and resolution of complex problems. Ability to anticipate issues, think proactive, and use critical thinking skills to plan stakeholder elicitation sessions. Ability to quickly scope training and implementation requirements of project. Able to excel in fast-paced environments, with aggressive project timeliness. Excellent problem analysis, troubleshooting, and resolution skills. Quick to identify weak links in enterprise implementation and ability to effectively find solutions. Planning Extensive team management experience covering large and small projects. Articulation of concerns in technology project planning to senior management, including the impact, readiness, and buy-in related to human factors. Familiar with general project management practices, including the use of project management software/tools. Demonstrates good organizational and delegation skills and efficient, effective management of one's own and other's time. Communications Skilled in building strong relationships with project stake-holders. Ability to market a project to successfully obtain Stakeholder and user buy-in. Experienced presentation skills. Works well with people. Knows how to listen, inspire, motivate, collaborate, and hold accountable, if necessary. Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels in matrix organizations. Articulation of complex issues in technology project planning to senior management, including technology impact, and human factors. Testing Working knowledge of industry standard software testing methodologies, tools, processes, and /practices. Training Results-driven, team-oriented and posses a personable demeanor and positive attitude. Professional, well organized and ability to present training to diverse population. Self-motivated, directed, and devoted. Ability in taking up new theories and concepts as well as responsibilities. Experience in statewide travel. Strong ability to recognize and accommodate various user training levels and challenges. Quickly learn new software and software training tools. Highly effective in scoping overall training needs and the needed resources of enterprise projects. Experience handling technical issues that arise before and during training sessions. Experience in technical writing such as coursework, presentations, user manuals. Technical support professional with IT background. Enjoys troubleshooting to find solutions to difficult training projects, workflow and technical issues. Qualifications Windows2000, Windows XP, Windows Vista, Linux, Macintosh. Microsoft Business Tools: MS Word Excel PowerPoint Visio Camtasia Smart-draw Snag It Requisite Pro Windows NT, 2000, XP, Vista, Windows 7, 8, 8.1 Mac PC Apple I Works SharePoint Proficient in AVG, Printers, PC Security systems MS Office proficiency Accomplished with mobile devices Patient and diligent Troubleshooting proficiency Technical Skills Skills Experience Total Years Last Used Communication Skills, Exceptional listener and communicator who effectively conveys information verbally and in writing. 40 today Computer/Technical Literacy Computer-literate performer with extensive software proficiency covering wide variety of applications. 40 today Analytical/Research Skills, Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. 40 today Flexibility/Adaptability/Managing Multiple tasks Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. 40 today Interpersonal Abilities. Proven relationship-builder with interpersonal skills. 40 today Leadership/Management Skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. 40 today Multicultural Sensitivity/Awareness. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. 40 today Planning/Organizing. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. 40 today Problem-Solving/Reasoning/Creativity. Innovative problem-solver who can generate workable solutions and resolve complaints. 40 today Teamwork Resourceful team player who excels at building trusting relationships with customers and colleagues. 40 today Accomplishments My accomplishments as a major player in the successful pioneering and implementation of the "Paperless Office" in 33 local Virginia agencies, created a paradigm shift in the culture of how VDSS and DSS agencies currently do business.   Suggested a business solution to make a policy and procedure change versus an IT development solution which proved to result in an estimated $1 million (1,000.000.00) savings for the State VDSS IT department. Work Experience June 2011 to Current Company Name City , State Sales March 2013 to August 2013 Company Name City , State Training Consultant/Business Analyst Developed DW refresher course and new user curriculum. Developed new versions of the DW training user manuals. Served as liaison to user, administrator, developers and program managers, suggesting improvements to existing functionality. Recognized the need for improvements to VDSS DW's routine training techniques Communicated the need to update training resources such as the use of curriculum development software (Articulate). Used Microsoft Business Office Suite products and Snag It, Conducted all training of Data Warehouse to state and local administrators. January 2008 to June 2008 Company Name City , State Training Consultant/Business Analyst Identified and documented functional requirements for the implementation of an enterprise system which incorporated HR, E-Finance, E-Pharmacy, Crisis, Case Management and Reporting. Developed user readiness surveys, business process models, vendor selection guide and a training implementation plan beyond the assigned project's Statement of Work. Supported RFP development process. Liaison between software vendors and stakeholder. January 2006 to January 2008 Company Name City , State Training Consultant/Business Analyst Project Lead Trainer for ChildWins (electronic case management project). Successfully directed all aspects of training as well as solely trained a complex 13 system search application (SPIDeR) to approximately 3000 local and state staff resulting in approximately 85% increase in use of SPIDeR application. Trained Data Warehouse statewide, (a complex reporting and statistical application), resulting in approximately 80% increase to application usage. Suggested a business solution to make a policy and procedure change versus an IT development solution which proved to result in an estimated $1 million (1,000.000.00) savings for the State VDSS IT department. Reduced training expenses by effectively reducing the standard training travel staff of 2 trainers to 1, meeting VDSS training goals and standards. Developed DW curriculum in several versions to accommodate User needs. Developed & updated multiple versions of the DW training user manuals. Represented State VDSS by serving on various local committees. Served as liaison to user, administrator, developers and program managers, suggesting improvements to existing functionality and training techniques. Suggested updated training resources such as the use of curriculum development software (Articulate). Used & excelled in technical writing skills using Microsoft Business Office Suite products, Camtasia, and Snag It, Supported SIT and UAT testing of state applications. Conducted training of SPIDeR and Data Warehouse to state and local administrators, VDSS Help Desk and program managers in classroom, individual and onsite settings. Identified and scheduled training locations, environment and timeframe to facilitate successful sessions. Classroom training developed to accommodate self-guided training for posting to VDSS training website. Conducted "Train the Trainer" sessions statewide supporting a "super user" concept. Lead "Super User" workgroups in training software, hardware installs, troubleshooting, detailed application knowledge, and the handling of business intelligence rules for transition to a state multiple search application. SPIDeR). Conducted workshops on topics such as "Train the Trainer" and "Super Users" for DSS staff. January 2006 to January 2008 Company Name City , State Training Consultant/Business Analyst Installation of Electronic Filing System and Reporting software, scanners, printers. Developed training materials and IT operator manuals. Trained over 200 employees independently. Facilitated focus groups consisting of 15 staff members. Analyzed agency's business processes, documenting requirements and workflow in preparation for installation and training. Collaborated with various project stake-holders. January 2001 to January 2006 Company Name City , State Training Director/Business Consultant Lead business and workflow consultant. Director of Training for 8 traveling trainers, managing technical and non-technical training projects. Developed coursework for various learning environments to include classroom, individual, and onsite. Managed day to day training needs of 33 local DSS agencies and 8 traveling EZ-Filer trainers. Developed various versions of User's manual to accommodate multiple versions of EZ-Filer software. Utilized various training techniques to accommodate various user learning levels, medically and physically challenged users. Road Warrior, 100% travel Major contributor to the development of Long Term Care, Auxiliary Grant and State and Local Hospitalization applications Conceived and modeled the following software functions for EZ-Filer product; Reporting, Case To Do List, Worker Tasks, and Case Summary, making the product more competitive and functional. Install hardware such as PC's, Scanners, printers, Signature pads, Assisted in company's marketing events Trained Voice Recognition software, Dragon Naturally Speaking 7.0. Expertise in interpreting Local, State and Federal program policies. Workflow specialist, created business process for the Medicaid "Smart Card" concept. Maintained inventory control for technical and non-technical supplies for Ez-Filer training staff. Education and Training 12 Buckingham County High School City , State , USA High School Diploma : Business Skills Business intelligence, Business process, Business solution,   Project concept to Project Success Curriculum development,   Excellent customer service, Data Warehouse,   Functional,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME614044438" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_614044438_1_399421986" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="614044438FNAM1"> </span> <span> </span> <span class="field" id="614044438LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM614044440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM614044440"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614044440_1_399421994" style="padding-top:0px;"> <div class="field singlecolumn" id="614044440FRFM1"> <p align="LEFT"> During the course of my career as an IT Professional, I have developed a varied set of I.T. and business related skills. I hold expert knowledge in applying technology to business processes resulting in a more cost effective and efficient enterprise. My accomplishments as a major player in the successful pioneering and implementation of the "Paperless Office" in 33 local Virginia agencies, created a paradigm shift in the culture of how agencies currently do business. The experience of being a road warrior leading the day to day "hands on" training of the user afforded me a "real life" work experience and invaluable insight in user training needs, challenges, acceptance and buy-in. The knowledge I gained from the users resulted into successful problem solving, change management and implementation outcomes of enterprise management systems. This kind of knowledge and experience cannot be gained in a classroom or from a white paper. I have a strong ability to quickly capture business rules, policies, procedures, workflow issues, functional requirements and resolve client and technical roadblocks hindering successful implementation. I maintain a reputation of improving the work environment via technology and delivering a solution that surpasses client expectations. Strong analytical skills used in business and requirements analysis for a variety of industries. Keen problem solving skills allowing rapid assimilation and resolution of complex problems. Ability to anticipate issues, think proactive, and use critical thinking skills to plan stakeholder elicitation sessions. Ability to quickly scope training and implementation requirements of project. Able to excel in fast-paced environments, with aggressive project timeliness. Excellent problem analysis, troubleshooting, and resolution skills. Quick to identify weak links in enterprise implementation and ability to effectively find solutions. Planning Extensive team management experience covering large and small projects. Articulation of concerns in technology project planning to senior management, including the impact, readiness, and buy-in related to human factors. Familiar with general project management practices, including the use of project management software/tools. Demonstrates good organizational and delegation skills and efficient, effective management of one's own and other's time. Communications Skilled in building strong relationships with project stake-holders. Ability to market a project to successfully obtain Stakeholder and user buy-in. Experienced presentation skills. Works well with people. Knows how to listen, inspire, motivate, collaborate, and hold accountable, if necessary. Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels in matrix organizations. Articulation of complex issues in technology project planning to senior management, including technology impact, and human factors. Testing Working knowledge of industry standard software testing methodologies, tools, processes, and /practices. Training Results-driven, team-oriented and posses a personable demeanor and positive attitude. Professional, well organized and ability to present training to diverse population. Self-motivated, directed, and devoted. Ability in taking up new theories and concepts as well as responsibilities. Experience in statewide travel. Strong ability to recognize and accommodate various user training levels and challenges. Quickly learn new software and software training tools. Highly effective in scoping overall training needs and the needed resources of enterprise projects. Experience handling technical issues that arise before and during training sessions. Experience in technical writing such as coursework, presentations, user manuals. Technical support professional with IT background. Enjoys troubleshooting to find solutions to difficult training projects, workflow and technical issues. </p> </div> </div> </div> <div class="section" id="SECTION_HILT614044441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT614044441"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614044441_1_399421995" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="614044441SKC11"> <ul> <li> Windows2000, Windows XP, Windows Vista, Linux, Macintosh. Microsoft Business Tools:</li> <li> MS Word</li> <li> Excel</li> <li> PowerPoint</li> <li> Visio</li> <li> Camtasia</li> <li> Smart-draw</li> <li> Snag It</li> <li> Requisite Pro</li> <li> Windows NT, 2000, XP, Vista, Windows 7, 8, 8.1</li> <li> Mac PC</li> <li> Apple I Works</li> <li> SharePoint</li> </ul> <p align="LEFT"> Proficient in AVG, Printers, PC Security systems</p> <p align="LEFT"> MS Office proficiency</p> <p align="LEFT"> Accomplished with mobile devices</p> <p align="LEFT"> Patient and diligent</p> <p align="LEFT"> Troubleshooting proficiency</p> <br/> </td> <td class="field twocol_2" id="614044441SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL614045668" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_TSKL614045668"> Technical Skills</div> </div> <div class="field singlecolumn paragraphindent"> <div class="table_wrapper"> <table class="skills"> <tbody> <tr> <th class="skillname"> Skills</th> <th class="pad1"> </th> <th class="skillrating"> Experience</th> <th class="pad2"> </th> <th class="skillyears"> Total Years</th> <th class="pad3"> </th> <th class="skilllast"> Last Used</th> </tr> <tr class="paragraph firstparagraph" id="PARAGRAPH_614045668_1_399432834" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL1"> Communication Skills, </td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT1"> Exceptional listener and communicator who effectively conveys information verbally and in writing.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR1"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST1"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_2_399433220" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL2"> Computer/Technical Literacy</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT2"> Computer-literate performer with extensive software proficiency covering wide variety of applications.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR2"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST2"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_3_399433329" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL3"> Analytical/Research Skills,</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT3"> Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR3"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST3"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_4_399433543" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL4"> Flexibility/Adaptability/Managing Multiple tasks</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT4"> Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR4"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST4"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_5_399433618" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL5"> Interpersonal Abilities. </td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT5"> Proven relationship-builder with interpersonal skills. </td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR5"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST5"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_6_399433696" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL6"> Leadership/Management Skills.</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT6"> Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR6"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST6"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_7_399433766" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL7"> Multicultural Sensitivity/Awareness.</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT7"> Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. </td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR7"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST7"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_8_399433884" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL8"> Planning/Organizing.</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT8"> Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR8"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST8"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_9_399434022" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL9"> Problem-Solving/Reasoning/Creativity. </td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT9"> Innovative problem-solver who can generate workable solutions and resolve complaints.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR9"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST9"> today</td> </tr> <tr class="paragraph" id="PARAGRAPH_614045668_10_399434204" style="padding-top:0px;"> <td class="skillname" id="614045668SKIL10"> Teamwork</td> <td class="pad1"> </td> <td class="skillrating" id="614045668SKRT10"> Resourceful team player who excels at building trusting relationships with customers and colleagues.</td> <td class="pad2"> </td> <td class="skillyears" id="614045668SKYR10"> 40</td> <td class="pad3"> </td> <td class="skilllast" id="614045668SLST10"> today</td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM614045669" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM614045669"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614045669_1_399440140" style="padding-top:0px;"> <div class="field singlecolumn" id="614045669FRFM1"> <p align="LEFT"> My accomplishments as a major player in the successful pioneering and implementation of the "Paperless Office" in 33 local Virginia agencies, created a paradigm shift in the culture of how VDSS and DSS agencies currently do business. <font>  </font> </p> <p> <font> <br/> <br/> </font> </p> <p align="LEFT"> <font> Suggested a business solution to make a policy and procedure change versus an IT development solution which proved to result in an estimated $1 million (1,000.000.00) savings for the State VDSS IT department.</font> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR614044442" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR614044442"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614044442_1_399440690" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD1"> June 2011</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT1"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT1"> Sales</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_614044442_2_399421988" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD2"> March 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT2"> August 2013</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT2"> Training Consultant/Business Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES2" itemprop="description"> <ul> <li> Developed DW refresher course and new user curriculum.</li> <li> Developed new versions of the DW training user manuals.</li> <li> Served as liaison to user, administrator, developers and program managers, suggesting improvements to existing functionality.</li> <li> Recognized the need for improvements to VDSS DW's routine training techniques</li> <li> Communicated the need to update training resources such as the use of curriculum development software (Articulate).</li> <li> Used Microsoft Business Office Suite products and Snag It, </li> <li> Conducted all training of Data Warehouse to state and local administrators.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_614044442_3_399421990" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD3"> January 2008</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT3"> June 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT3"> Training Consultant/Business Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES3" itemprop="description"> <ul> <li> Identified and documented functional requirements for the implementation of an enterprise system which incorporated HR, E-Finance, E-Pharmacy, Crisis, Case Management and Reporting.</li> <li> Developed user readiness surveys, business process models, vendor selection guide and a training implementation plan beyond the assigned project's Statement of Work.</li> <li> Supported RFP development process.</li> <li> Liaison between software vendors and stakeholder.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_614044442_4_399421991" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD4"> January 2006</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT4"> January 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT4"> Training Consultant/Business Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES4" itemprop="description"> <ul> <li> Project Lead Trainer for ChildWins (electronic case management project).</li> <li> Successfully directed all aspects of training as well as solely trained a complex 13 system search application (SPIDeR) to approximately 3000 local and state staff resulting in approximately 85% increase in use of SPIDeR application.</li> <li> Trained Data Warehouse statewide, (a complex reporting and statistical application), resulting in approximately 80% increase to application usage.</li> <li> Suggested a business solution to make a policy and procedure change versus an IT development solution which proved to result in an estimated $1 million (1,000.000.00) savings for the State VDSS IT department.</li> <li> Reduced training expenses by effectively reducing the standard training travel staff of 2 trainers to 1, meeting VDSS training goals and standards.</li> <li> Developed DW curriculum in several versions to accommodate User needs.</li> <li> Developed &amp; updated multiple versions of the DW training user manuals.</li> <li> Represented State VDSS by serving on various local committees.</li> <li> Served as liaison to user, administrator, developers and program managers, suggesting improvements to existing functionality and training techniques.</li> <li> Suggested updated training resources such as the use of curriculum development software (Articulate).</li> <li> Used &amp; excelled in technical writing skills using Microsoft Business Office Suite products, Camtasia, and Snag It, Supported SIT and UAT testing of state applications.</li> <li> Conducted training of SPIDeR and Data Warehouse to state and local administrators, VDSS Help Desk and program managers in classroom, individual and onsite settings.</li> <li> Identified and scheduled training locations, environment and timeframe to facilitate successful sessions.</li> <li> Classroom training developed to accommodate self-guided training for posting to VDSS training website.</li> <li> Conducted "Train the Trainer" sessions statewide supporting a "super user" concept.</li> <li> Lead "Super User" workgroups in training software, hardware installs, troubleshooting, detailed application knowledge, and the handling of business intelligence rules for transition to a state multiple search application.</li> <li> SPIDeR).</li> <li> Conducted workshops on topics such as "Train the Trainer" and "Super Users" for DSS staff.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_614044442_5_399421992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD5"> January 2006</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT5"> January 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT5"> Training Consultant/Business Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES5" itemprop="description"> <ul> <li> Installation of Electronic Filing System and Reporting software, scanners, printers.</li> <li> Developed training materials and IT operator manuals.</li> <li> Trained over 200 employees independently.</li> <li> Facilitated focus groups consisting of 15 staff members.</li> <li> Analyzed agency's business processes, documenting requirements and workflow in preparation for installation and training.</li> <li> Collaborated with various project stake-holders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_614044442_6_399421993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="614044442JSTD6"> January 2001</div> <div> to </div> <div class="jobdates" format="%B %Y" id="614044442EDDT6"> January 2006</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="614044442COMP6" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044442JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044442JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="614044442JTIT6"> Training Director/Business Consultant</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="614044442JDES6" itemprop="description"> <ul> <li> Lead business and workflow consultant.</li> <li> Director of Training for 8 traveling trainers, managing technical and non-technical training projects.</li> <li> Developed coursework for various learning environments to include classroom, individual, and onsite.</li> <li> Managed day to day training needs of 33 local DSS agencies and 8 traveling EZ-Filer trainers.</li> <li> Developed various versions of User's manual to accommodate multiple versions of EZ-Filer software.</li> <li> Utilized various training techniques to accommodate various user learning levels, medically and physically challenged users.</li> <li> Road Warrior, 100% travel Major contributor to the development of Long Term Care, Auxiliary Grant and State and Local Hospitalization applications Conceived and modeled the following software functions for EZ-Filer product; Reporting, Case To Do List, Worker Tasks, and Case Summary, making the product more competitive and functional.</li> <li> Install hardware such as PC's, Scanners, printers, Signature pads, Assisted in company's marketing events Trained Voice Recognition software, Dragon Naturally Speaking 7.0.</li> <li> Expertise in interpreting Local, State and Federal program policies.</li> <li> Workflow specialist, created business process for the Medicaid "Smart Card" concept.</li> <li> Maintained inventory control for technical and non-technical supplies for Ez-Filer training staff.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC614044443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC614044443"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614044443_1_399437822" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="614044443GRYR1"> 12</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="614044443SCHO1" itemprop="name"> Buckingham County High School</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="614044443SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="614044443SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="614044443SCNT1"> USA</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="614044443DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="614044443STUY1"> Business</span> </span> <span class="paddedline"> <span class="field" id="614044443FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL614044445" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL614044445"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_614044445_1_399421997" style="padding-top:0px;"> <div class="field singlecolumn" id="614044445FRFM1"> <p align="LEFT"> Business intelligence, </p> <p align="LEFT"> Business process, </p> <p align="LEFT"> <u> Business solution, </u>  </p> <p align="LEFT"> Project concept to Project Success</p> <p align="LEFT"> <u> Curriculum development, </u>  </p> <p align="LEFT"> Excellent customer service, </p> <p align="LEFT"> <u> Data Warehouse, </u>  </p> <p align="LEFT"> Functional, </p> <br/> <br/> <br/> <br/> </div> </div> </div> </div>

SALES

SALES Summary Extremely loyal, ambitious and a hard working individual looking to leverage my high level of customer service skills to excel in a professional sales environment. Experience Sales January 2014 Company Name － State Care Wear Uniforms 2014 ·Replenish product bins and product racks. Load/Unload vans a various hospitals. Set up "retail" type stores in said various hospitals. Inform customers about new product. Assist customers with their purchases. Receiving and preparing product, maintaining the Grocery floor and displays, and selling product in support of regional Grocery standards. Providing courteous, friendly, and efficient customer service ·Give every customer immediate and undivided attention. Surprise and delight the customers with consistent, delicious food. Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. Maintain accurate department signage and pricing. Stock and clean grocery shelves, bulk bins, frozen and dairy case. Keep Grocery department clean, sweep floors and maintain sweep logs. Assist with sampling program, keeping sample areas full, clean, and appealing. Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices. Operate and sanitize all Grocery equipment in a safe and proper manner. Road Safety 2013 ·Controls movement of vehicular traffic through construction projects: Discusses traffic routing plans, and type and location of control points with superior. Distributes traffic control signs and markers along site in designated pattern. Directs movement of traffic through site, using sign, hand, and flag signals. Warns construction workers when approaching vehicle fails to heed signals to prevent accident and injury to workers. Informs drivers of detour routes through construction sites. Warehouse January 2012 Company Name － City , State Memorize System Pavers 30 minute sales presentation ·Visit potential customers at their homes and helped design their dream yards and hard scape ·Provided accurate designs, estimates and payment plans to homeowners on first visit. Rancho Murieta Community Services District 2012 ·Performs a variety of unskilled and semiskilled labor tasks in the construction and maintenance of water distribution and wastewater collection systems, drainage systems, roads, pipelines and other District facilities ·Works in or around hazardous electrical panels and equipment; assists operations staff as needed ·Reads residential and commercial meters; maintains simple records and logs ·maintains districts open channels and ditch systems. January 2012 Company Name Participates in the installation, operation, and repair of sewer mains and appurtenances ·As needed operate light construction equipment, tractors, and easement mowers ·Working under direction, assist CCTV assessment of sanitary sewer main lines and service lines, using mini cam and main line cameras. Paragon Products-El Dorado Hills 2011 ·Assembly of inverters including soldering capacitors, modifying boards, assembling hardware, hi-pot testing and frequency setting. Mixing and pouring of epoxy to pot electronics assemblies. Validate, troubleshoot, and repair pumps using predefined pass/fail criteria ·Installs inverters on pump assemblies ·Record completed serial numbers in Macola database. Relish Burger Bar-El Dorado Hills 2010 ·Inspect, arrange, and run food in an up-tempo environment ·Assist managers and other staff members in the upkeep of the restaurant ·Interact with customers and ensure customer satisfaction while upselling seasonal and promotional items. Red Robin 2008 ·Inspect, arrange, and run food in an up-tempo environment ·Assist managers and other staff members in the upkeep of the restaurant ·Interact with customers and ensure customer satisfaction while upselling seasonal and promotional items. Courtesy Clerk January 2008 Company Name maintained a neat and well organized area ·Product orginization and stocked new products as needed ·Responsibile for customer satisfaction. Education Bachelor of Science Degree : Sport Management , 5 2010 Culver Stockton College － City , State Sport Management Associates degree : 5 2007 Sacramento City Community College Stockon College, Sac City College GPA: 2006 Academic Recognition of Excellence/Deans List-Cumberland University ·CDL Class B w Tanker Endorsement ACCOLADES ·First Team, Second Team All-Conference: Baseball (Culver 2006 Academic Recognition of Excellence/Deans List-Cumberland University ·CDL Class B w Tanker Endorsement OSHA Forklift Certified · ATSSA Flagger Certified Skills Assembly, hardware, customer satisfaction, customer service, database, direction, drivers, electronics, Forklift, Macola, Works, neat, cameras, pricing, Receiving, retail, routing, Safety, selling, sales, soldering, troubleshoot, type, well organized

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME522559413" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_522559413_1_341247207" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="522559413FNAM1"> </span> <span> </span> <span class="field" id="522559413LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM522559415" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM522559415"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522559415_1_341247217" style=" padding-top:0px; "> <div class="field singlecolumn" id="522559415FRFM1"> Extremely loyal, ambitious and a hard working individual looking to leverage my high level of customer service skills to excel in a professional sales environment.</div> </div> </div> <div class="section" id="SECTION_HILT522559416" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR522559417" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR522559417"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522559417_1_341247210" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522559417JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522559417JSTD1"> January 2014</span> <span class="jobdates" format="%B %Y" id="522559417EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522559417COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522559417JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="522559417JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522559417JDES1" itemprop="description"> <ul> <li> Care Wear Uniforms 2014 ·Replenish product bins and product racks.</li> <li> Load/Unload vans a various hospitals.</li> <li> Set up "retail" type stores in said various hospitals.</li> <li> Inform customers about new product.</li> <li> Assist customers with their purchases.</li> <li> Receiving and preparing product, maintaining the Grocery floor and displays, and selling product in support of regional Grocery standards.</li> <li> Providing courteous, friendly, and efficient customer service ·Give every customer immediate and undivided attention.</li> <li> Surprise and delight the customers with consistent, delicious food.</li> <li> Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.</li> <li> Maintain accurate department signage and pricing.</li> <li> Stock and clean grocery shelves, bulk bins, frozen and dairy case.</li> <li> Keep Grocery department clean, sweep floors and maintain sweep logs.</li> <li> Assist with sampling program, keeping sample areas full, clean, and appealing.</li> <li> Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.</li> <li> Operate and sanitize all Grocery equipment in a safe and proper manner.</li> <li> Road Safety 2013 ·Controls movement of vehicular traffic through construction projects: Discusses traffic routing plans, and type and location of control points with superior.</li> <li> Distributes traffic control signs and markers along site in designated pattern.</li> <li> Directs movement of traffic through site, using sign, hand, and flag signals.</li> <li> Warns construction workers when approaching vehicle fails to heed signals to prevent accident and injury to workers.</li> <li> Informs drivers of detour routes through construction sites.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522559417_2_341247211" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522559417JTIT2"> Warehouse</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522559417JSTD2"> January 2012</span> <span class="jobdates" format="%B %Y" id="522559417EDDT2"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522559417COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522559417JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522559417JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522559417JDES2" itemprop="description"> <ul> <li> Memorize System Pavers 30 minute sales presentation ·Visit potential customers at their homes and helped design their dream yards and hard scape ·Provided accurate designs, estimates and payment plans to homeowners on first visit.</li> <li> Rancho Murieta Community Services District 2012 ·Performs a variety of unskilled and semiskilled labor tasks in the construction and maintenance of water distribution and wastewater collection systems, drainage systems, roads, pipelines and other District facilities ·Works in or around hazardous electrical panels and equipment; assists operations staff as needed ·Reads residential and commercial meters; maintains simple records and logs ·maintains districts open channels and ditch systems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522559417_3_341247212" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522559417JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="522559417JSTD3"> January 2012</span> <span class="jobdates" format="%B %Y" id="522559417EDDT3"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522559417COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="522559417JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="522559417JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="522559417JDES3" itemprop="description"> <ul> <li> Participates in the installation, operation, and repair of sewer mains and appurtenances ·As needed operate light construction equipment, tractors, and easement mowers ·Working under direction, assist CCTV assessment of sanitary sewer main lines and service lines, using mini cam and main line cameras.</li> <li> Paragon Products-El Dorado Hills 2011 ·Assembly of inverters including soldering capacitors, modifying boards, assembling hardware, hi-pot testing and frequency setting.</li> <li> Mixing and pouring of epoxy to pot electronics assemblies.</li> <li> Validate, troubleshoot, and repair pumps using predefined pass/fail criteria ·Installs inverters on pump assemblies ·Record completed serial numbers in Macola database.</li> <li> Relish Burger Bar-El Dorado Hills 2010 ·Inspect, arrange, and run food in an up-tempo environment ·Assist managers and other staff members in the upkeep of the restaurant ·Interact with customers and ensure customer satisfaction while upselling seasonal and promotional items.</li> <li> Red Robin 2008 ·Inspect, arrange, and run food in an up-tempo environment ·Assist managers and other staff members in the upkeep of the restaurant ·Interact with customers and ensure customer satisfaction while upselling seasonal and promotional items.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522559417_4_341247213" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522559417JTIT4"> Courtesy Clerk</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522559417JSTD4"> January 2008</span> <span class="jobdates" format="%B %Y" id="522559417EDDT4"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522559417COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="522559417JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="522559417JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="522559417JDES4" itemprop="description"> <ul> <li> maintained a neat and well organized area ·Product orginization and stocked new products as needed ·Responsibile for customer satisfaction.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC522559418" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC522559418"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522559418_1_341247214" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522559418DGRE1" itemprop="name"> Bachelor of Science Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="522559418STUY1"> Sport Management</span> <span> , </span> <span class="jobdates" id="522559418GRYR1"> 5 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522559418SCHO1" itemprop="name"> Culver Stockton College</span> <span> － </span> <span class="joblocation jobcity" id="522559418SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="522559418SSTA1"> State</span> <span class="joblocation jobstate" id="522559418SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="522559418FRFM1"> Sport Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522559418_2_341247215" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522559418DGRE2" itemprop="name"> Associates degree</span> <span> : </span> <span class="programline" dependency="STUY" id="522559418STUY2"> </span> <span class="jobdates" id="522559418GRYR2"> 5 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522559418SCHO2" itemprop="name"> Sacramento City Community College Stockon College, Sac City College</span> <span class="joblocation jobcity" id="522559418SCIT2"> </span> <span class="joblocation jobstate" id="522559418SSTA2"> </span> <span class="joblocation jobstate" id="522559418SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="522559418GRPA2"> 2006 Academic Recognition of Excellence/Deans List-Cumberland University ·CDL Class B w Tanker Endorsement</span> </span> <span class="paddedline"> <span class="field" id="522559418FRFM2"> ACCOLADES ·First Team, Second Team All-Conference: Baseball (Culver 2006 Academic Recognition of Excellence/Deans List-Cumberland University ·CDL Class B w Tanker Endorsement</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522559418_3_341247216" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522559418DGRE3" itemprop="name"> OSHA Forklift Certified · ATSSA Flagger Certified</span> <span class="programline" dependency="STUY" id="522559418STUY3"> </span> <span class="jobdates" id="522559418GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="522559418FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL522559420" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL522559420"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522559420_1_341247218" style=" padding-top:0px; "> <div class="field singlecolumn" id="522559420FRFM1"> <p align="LEFT"> Assembly, hardware, customer satisfaction, customer service, database, direction, drivers, electronics, Forklift, Macola, Works, neat, cameras, pricing, Receiving, retail, routing, Safety, selling, sales, soldering, troubleshoot, type, well organized</p> </div> </div> </div> </div>

SALES

SALES Professional Summary I want a challenging occupation where I can allow my innovations to expand with experience immensely.  Motivated customer service specialist with over 5 years of retail experience in a fast-paced, team-based environment. Expertise in delivering support services and resolving customer complaints. Friendly and hard working associate ready to give it all I have. Skills Trusted key holder Creative problem solver Exceptional communication skills MS Windows proficient Quick learner Strong client relations Proficient in cash management Strategic sales knowledge Cash flow management Multi-line phone talent Team player Reliable Goal-oriented Decisive Fluent in English Fluent in Spanish Calm under pressure Analytical thinker PowerPoint presentations Excellent interpersonal skills Natural leader Composed Crisis communication Superior verbal and written communication skills Flexible schedule Computer-savvy Organized Work History Sales 08/2014 to Current Company Name – City Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Answered product questions with up-to-date knowledge of sales and store promotions. Scheduled weekly inventory pickups and deliveries with vendors. Set up and explained new membership contracts. Overnight Cashier 02/2014 to 09/2014 Company Name – City , State Maintained cleanliness and presentation of stock room and production floor. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Scored in top 10% of employees in successful resolution of issues Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Folded and arranged garments in attractive displays. Learned, referenced and applied product knowledge information. Seasonal Overnight Stocking 10/2013 to 01/2014 Company Name – City , State Loaded truck and properly secured items to prevent damage during transportation. Demonstrated use and care of merchandise. Helped customers with questions, problems and complaints in person and via telephone. Stocked shelves and supplies and organized displays. Organized store merchandise racks by size, style and color. Led merchandise selection, pricing, planning and marketing. Rotated manufacturer products as needed. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Loaded and unloaded merchandise using a ladder and pallet jack. Partnered with sales representatives and managers to coordinate delivery and merchandising schedule. Customer Service Representative 06/2013 to 06/2014 Company Name – City , State Answered an average of 200  calls per day by addressing customer inquiries, solving problems and providing new information. Earned management trust by serving as key holder, responsibly opening and closing theater. Politely assisted customers in person and via telephone. Assisted customers with food selection, inquiries and order customization requests. Developed reputation as an efficient service provider with high levels of accuracy. Designed displays to make the theater experience interactive, engaging and reassuring. Education Associate of Arts : Current Miami Dade College - City , State 3.0 GPA Member of the Supernatural Movement Club Coursework in Accounting, Finance and Statistics High School Diploma : 2013 Miami Senior High School - City , State Accomplishments Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest. Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Telephone Service Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. Skills Customer Service, Bilingual: Spanish & English, financial management, Marketing, Microsoft Word, presenting, Sales,  Basic computer knowledge Additional Information Customer Service Award from Life 4 Cars Inc. Employee of the month at Walgreen  Employee of the month at AMC Theater 24

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME514113766" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_514113766_1_335655481"> <div class="name" itemprop="name"> <span class="field" id="514113766FNAM1"> </span> <span> </span> <span class="field lName" id="514113766LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM514113775" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM514113775"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514113775_1_335655497"> <div class="field singlecolumn" id="514113775FRFM1"> I want a challenging occupation where I can allow my innovations to expand with experience immensely.  Motivated customer service specialist with over 5 years of retail experience in a fast-paced, team-based environment. Expertise in delivering support services and resolving customer complaints. Friendly and hard working associate ready to give it all I have.</div> </div> </div> <div class="section" id="SECTION_HILT514114415" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT514114415"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514114415_1_335666987"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="514114415SKC11"> <ul> <li> Trusted key holder</li> <li> Creative problem solver</li> <li> Exceptional communication skills</li> <li> MS Windows proficient</li> <li> Quick learner</li> <li> Strong client relations</li> <li> Proficient in cash management</li> <li> Strategic sales knowledge</li> <li> Cash flow management</li> <li> Multi-line phone talent</li> <li> Team player</li> <li> Reliable</li> <li> Goal-oriented</li> <li> Decisive</li> </ul> </td> <td class="field twocol_2" id="514114415SKC21"> <ul> <li> Fluent in English</li> <li> Fluent in Spanish</li> <li> Calm under pressure</li> <li> Analytical thinker</li> <li> PowerPoint presentations</li> <li> Excellent interpersonal skills</li> <li> Natural leader</li> <li> Composed</li> <li> Crisis communication</li> <li> Superior verbal and written communication skills</li> <li> Flexible schedule</li> <li> Computer-savvy</li> <li> Organized</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR514113773" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR514113773"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514113773_1_335655483" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="514113773JTIT1"> Sales</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514113773JSTD1"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514113773EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="514113773COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="514113773JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="514113773JSTA1" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="514113773JDES1" itemprop="description"> <div> <br/> </div> <ul> <li> Described product to customers and accurately explained details and care of merchandise.</li> <li> Earned management trust by serving as key holder, responsibly opening and closing store.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Communicated with vendors regarding back order availability, future inventory and special orders.</li> <li> Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.</li> <li> Answered product questions with up-to-date knowledge of sales and store promotions.</li> <li> Scheduled weekly inventory pickups and deliveries with vendors.</li> <li> Set up and explained new membership contracts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514113773_2_335655484" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="514113773JTIT2"> Overnight Cashier</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514113773JSTD2"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514113773EDDT2"> 09/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="514113773COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="514113773JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="514113773JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="514113773JDES2" itemprop="description"> <ul> <li> Maintained cleanliness and presentation of stock room and production floor.</li> <li> Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.</li> <li> Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.</li> <li> Scored in top 10% of employees in successful resolution of issues</li> <li> Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.</li> <li> Folded and arranged garments in attractive displays.</li> <li> Learned, referenced and applied product knowledge information.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514113773_3_335655485" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="514113773JTIT3"> Seasonal Overnight Stocking</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514113773JSTD3"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514113773EDDT3"> 01/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="514113773COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="514113773JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="514113773JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="514113773JDES3" itemprop="description"> <ul> <div> <br/> </div> <li> Loaded truck and properly secured items to prevent damage during transportation.</li> <li> Demonstrated use and care of merchandise.</li> <li> Helped customers with questions, problems and complaints in person and via telephone.</li> <li> Stocked shelves and supplies and organized displays.</li> <li> Organized store merchandise racks by size, style and color.</li> <li> Led merchandise selection, pricing, planning and marketing.</li> <li> Rotated manufacturer products as needed.</li> <li> Removed damaged, out-of-code, not-in-set and discontinued items from displays.</li> <li> Loaded and unloaded merchandise using a ladder and pallet jack.</li> <li> Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514113773_4_335655488" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="514113773JTIT4"> Customer Service Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514113773JSTD4"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514113773EDDT4"> 06/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="514113773COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="514113773JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="514113773JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="514113773JDES4" itemprop="description"> <ul> <div> <br/> </div> <li> Answered an average of <font color="#0000ff"> 200</font>  calls per day by addressing customer inquiries, solving problems and providing new information.</li> <li> Earned management trust by serving as key holder, responsibly opening and closing theater.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Assisted customers with food selection, inquiries and order customization requests.</li> <li> Developed reputation as an efficient service provider with high levels of accuracy.</li> <li> Designed displays to make the theater experience interactive, engaging and reassuring.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC514113774" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC514113774"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514113774_1_335655493" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="514113774DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="514113774STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="514113774GRYR1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="514113774SCHO1" itemprop="name"> Miami Dade College</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="514113774SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="514113774SSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="514113774GRPA1"> </span> </span> <span class="field" id="514113774FRFM1"> <ul> <li> <font color="#0000FF"> 3.0</font> GPA</li> <li> Member of the Supernatural Movement Club</li> <li> Coursework in Accounting, Finance and Statistics</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514113774_2_335655495" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="514113774DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="514113774STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="514113774GRYR2"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="514113774SCHO2" itemprop="name"> Miami Senior High School</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="514113774SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="514113774SSTA2"> State</span> </span> <span class="paddedline"> <span class="field" id="514113774GRPA2"> </span> </span> <span class="field" id="514113774FRFM2"> <div> <br/> </div> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM514132913" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM514132913"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514132913_1_335668561"> <div class="field singlecolumn" id="514132913FRFM1"> <ul> <div> <i> <br/> </i> </div> <li> <i> Customer Service</i> <ul> <li> <font color="#000000"> Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. </font> </li> <li> <font color="#000000"> <font color="#000000"> Handled guest complaints, maintaining a positive dining experience for all rest.</font> </font> </li> <li> <i> Monetary Transactions</i> <br/> Handled cash, check, credit and automatic debit card transactions with 100% accuracy.</li> <li> <i> Telephone Service</i> <br/> Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.</li> </ul> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL514113778" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL514113778"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514113778_1_335655500"> <div class="field singlecolumn" id="514113778FRFM1"> <ul> Customer Service, Bilingual: Spanish &amp; English, financial management, Marketing, Microsoft Word, presenting, Sales, <span style="line-height: 1.5;"> Basic computer knowledge</span> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI514113779" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI514113779"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514113779_1_335655501"> <div class="field singlecolumn" id="514113779FRFM1"> <div> <br/> </div> <ul> <li> Customer Service Award from Life 4 Cars Inc. <br/> </li> <li> Employee of the month at Walgreen  <br/> </li> <li> Employee of the month at AMC Theater 24</li> </ul> </div> </div> </div> </div>

SALES

SALES Summary OFFICE & CUSTOMER SERVICE EXPERIENCED Reliable Dynamic Responsible Strong Problem Solving Skills Organized Summary Of Qualifications Dedicated and self-motivated individual offering a great background in office environment, with hands-on experience in quality customer service. Able to produce results above client and employer expectation. Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proficient in Microsoft Office Suite and the Internet. Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Energetic, motivated assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situations and meet critical deadlines.Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Expert in Excel functions and multi-tasking. Highlights Database Facsimile Filing Inventory Materials Mail Money Office machines Photocopiers Pricing and sales Scanners Telephones and voice mail. Experience Sales Mar 2015 to Current Company Name － City , State Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided cross training to 3 staff members. Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Informed customers about sales and promotions in a friendly and engaging manner. Processed up to 14 customer sales per day. Trained new employees on company customer service policies and service level standards. Sales Consultant Jan 2014 to Mar 2015 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, receive and distribute money, and address complaints. Ensure customer satisfaction and receive numerous compliments for my customer service daily. Stock and clean all supplies, Inform customers of all sales and pricing along with information regarding all products. Close register. Stand on feet for long periods of time. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Attended team meetings each month to voice concerns and offer constructive feedback to others. Team Member Jan 2013 to Jan 2014 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, take orders, and address complaints. Handle large amounts of cash throughout the day. Ensure customer satisfaction and receive numerous compliments for my customer service daily. Do prep work and stock supplies. Sanitize and keep cleanliness in order. Close register, and dining area. Sweep, mop and stock for next shift. Stand on feet for a long amount of time. Office Clerk Jan 2012 to Jan 2013 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Answer telephones, direct calls, and take messages. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Handled incoming and outgoing correspondence, including mail, email and faxes. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Compute, record and proofread data and other information, such as records. Maintain and update filing, inventory, mailing, and database systems, either manually or using a compute. Open, sort, and route incoming mail, and prepare outgoing mail. Review files, records, and other documents to obtain information to respond to requests. Deliver messages and run errands. Inventory and other materials, supplies, and services. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Created expense reports using Microsoft Excel spreadsheets. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Education High School Diploma 2014 Gateway High School － City , State Languages Fluent in Spanish Skills Business correspondence Excellent communication Customer satisfaction Customer satisfaction Customer service Customer service Database Email Expense reports Faxes Facsimile Filing, Inventory, listening, mailing, Materials, meetings, Microsoft Excel, Mail, Money, office, neat, next, Office machines, Photocopiers, Pricing, quality, Report writing, research, retail, sales, Scanners, Fluent in Spanish, spreadsheets, take messages, team player, telephone, Telephones, phone, phone etiquette, typing speed, voice mail, websites

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME628321193" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_628321193_1_408880553" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="628321193FNAM1"> </span> <span> </span> <span class="field" id="628321193LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM628321195" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM628321195"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321195_1_408880560" style="padding-top:0px;"> <div class="field singlecolumn" id="628321195FRFM1"> OFFICE &amp; CUSTOMER SERVICE EXPERIENCED Reliable Dynamic Responsible Strong Problem Solving Skills Organized Summary Of Qualifications Dedicated and self-motivated individual offering a great background in office environment, with hands-on experience in quality customer service. Able to produce results above client and employer expectation. Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proficient in Microsoft Office Suite and the Internet. Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Energetic, motivated assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situations and meet critical deadlines.Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Expert in Excel functions and multi-tasking. </div> </div> </div> <div class="section" id="SECTION_HILT628321196" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT628321196"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321196_1_408880562" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="628321196SKC11"> <ul> <li> Database</li> <li> Facsimile</li> <li> Filing</li> <li> Inventory</li> <li> Materials</li> <li> Mail</li> <li> Money</li> <li> Office machines</li> <li> Photocopiers</li> <li> Pricing and sales</li> <li> Scanners</li> <li> Telephones and voice mail.</li> </ul> </td> <td class="field twocol_2" id="628321196SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR628321197" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR628321197"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321197_1_408884449" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628321197JTIT1"> Sales </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628321197JSTD1"> Mar 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628321197EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628321197COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628321197JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628321197JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628321197JDES1" itemprop="description"> <ul> <li> Collected customer feedback and made process changes to exceed customer satisfaction goals.</li> <li> Made reasonable procedure exceptions to accommodate unusual customer requests.</li> <li> Provided accurate and appropriate information in response to customer inquiries.</li> <li> Addressed customer service inquiries in a timely and accurate fashion.</li> <li> Maintained up-to-date records at all times.</li> <li> Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.</li> <li> Provided cross training to 3 staff members.</li> <li> Recommended and helped customers select merchandise based on their needs.</li> <li> Exchanged returned merchandise for customers quickly and efficiently.</li> <li> Confirmed that appropriate changes were made to resolve customers' problems.</li> <li> Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.</li> <li> Informed customers about sales and promotions in a friendly and engaging manner.</li> <li> Processed up to 14 customer sales per day.</li> <li> Trained new employees on company customer service policies and service level standards.</li> </ul> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628321197_2_408880555" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628321197JTIT2"> Sales Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628321197JSTD2"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628321197EDDT2"> Mar 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628321197COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628321197JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628321197JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628321197JDES2" itemprop="description"> <ul> <li> Communicate with customers, employees, and other individuals to answer questions, receive and distribute money, and address complaints.</li> <li> Ensure customer satisfaction and receive numerous compliments for my customer service daily.</li> <li> Stock and clean all supplies, Inform customers of all sales and pricing along with information regarding all products.</li> <li> Close register.</li> <li> Stand on feet for long periods of time.</li> <li> Answered customers' questions and addressed problems and complaints in person and via phone.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Helped customers select products that best fit their personal needs.</li> <li> Educated customers on product and service offerings.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</li> <li> Communicated information to customers about product quality, value and style.</li> <li> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</li> <li> Built and maintained effective relationships with peers and upper management.</li> <li> Attended team meetings each month to voice concerns and offer constructive feedback to others.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628321197_3_408880557" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628321197JTIT3"> Team Member</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628321197JSTD3"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628321197EDDT3"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628321197COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628321197JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628321197JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628321197JDES3" itemprop="description"> <ul> <li> Communicate with customers, employees, and other individuals to answer questions, take orders, and address complaints.</li> <li> Handle large amounts of cash throughout the day.</li> <li> Ensure customer satisfaction and receive numerous compliments for my customer service daily.</li> <li> Do prep work and stock supplies.</li> <li> Sanitize and keep cleanliness in order.</li> <li> Close register, and dining area.</li> <li> Sweep, mop and stock for next shift.</li> <li> Stand on feet for a long amount of time.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628321197_4_408880558" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628321197JTIT4"> Office Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628321197JSTD4"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628321197EDDT4"> Jan 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628321197COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628321197JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628321197JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628321197JDES4" itemprop="description"> <ul> <li> Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.</li> <li> Answer telephones, direct calls, and take messages.</li> <li> Compile, copy, sort, and file records of office activities, business transactions, and other activities.</li> <li> Handled incoming and outgoing correspondence, including mail, email and faxes.</li> <li> Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.</li> <li> Compute, record and proofread data and other information, such as records.</li> <li> Maintain and update filing, inventory, mailing, and database systems, either manually or using a compute.</li> <li> Open, sort, and route incoming mail, and prepare outgoing mail.</li> <li> Review files, records, and other documents to obtain information to respond to requests.</li> <li> Deliver messages and run errands.</li> <li> Inventory and other materials, supplies, and services.</li> <li> Screened telephone calls and inquiries and directed them as appropriate.</li> <li> Devised and maintained office systems to efficiently deal with paper flow.</li> <li> Created expense reports using Microsoft Excel spreadsheets.</li> <li> Typed documents, updated websites and compiled information for meetings.</li> <li> Conducted extensive online and phone research.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC628321198" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC628321198"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321198_1_408880559" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="628321198DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="628321198STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="628321198GRYR1"> 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="628321198SCHO1" itemprop="name"> Gateway High School</span> <span> － </span> <span class="joblocation jobcity" id="628321198SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="628321198SSTA1"> State</span> <span class="joblocation jobstate" id="628321198SCNT1"> </span> </span> <span class="field" id="628321198FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_LANG628321207" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG628321207"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321207_1_408880561" style="padding-top:0px;"> <div class="field singlecolumn" id="628321207FRFM1"> <p align="LEFT"> Fluent in Spanish </p> </div> </div> </div> <div class="section" id="SECTION_SKLL628321208" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL628321208"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628321208_1_408880563" style="padding-top:0px;"> <div class="field singlecolumn" id="628321208FRFM1"> <ul> <li> Business correspondence</li> <li> Excellent communication</li> <li> Customer satisfaction</li> <li> Customer satisfaction</li> <li> Customer service</li> <li> Customer service</li> <li> Database</li> <li> Email</li> <li> Expense reports</li> <li> Faxes</li> <li> Facsimile</li> <li> Filing, Inventory, listening, mailing, Materials, meetings, Microsoft Excel, Mail, Money, office, neat, next, Office machines, Photocopiers, Pricing, quality, Report writing, research, retail, sales, Scanners, Fluent in Spanish, spreadsheets, take messages, team player, telephone, Telephones, phone, phone etiquette, typing speed, voice mail, websites</li> </ul> </div> </div> </div> </div>

SALES

SALES Summary OFFICE & CUSTOMER SERVICE EXPERIENCED Reliable Dynamic Responsible Strong Problem Solving Skills Organized Summary Of Qualifications Dedicated and self-motivated individual offering a great background in office environment, with hands-on experience in quality customer service. Able to produce results above client and employer expectation. Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proficient in Microsoft Office Suite and the Internet. Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Energetic, motivated assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situations and meet critical deadlines.Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Expert in Excel functions and multi-tasking. Highlights Database Facsimile Filing Inventory Materials Mail Money Office machines Photocopiers Pricing and sales Scanners Telephones and voice mail. Experience Sales Mar 2015 to Current Company Name － City , State Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided cross training to 3 staff members. Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Informed customers about sales and promotions in a friendly and engaging manner. Processed up to 14 customer sales per day. Trained new employees on company customer service policies and service level standards. Sales Consultant Jan 2014 to Mar 2015 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, receive and distribute money, and address complaints. Ensure customer satisfaction and receive numerous compliments for my customer service daily. Stock and clean all supplies, Inform customers of all sales and pricing along with information regarding all products. Close register. Stand on feet for long periods of time. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Attended team meetings each month to voice concerns and offer constructive feedback to others. Team Member Jan 2013 to Jan 2014 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, take orders, and address complaints. Handle large amounts of cash throughout the day. Ensure customer satisfaction and receive numerous compliments for my customer service daily. Do prep work and stock supplies. Sanitize and keep cleanliness in order. Close register, and dining area. Sweep, mop and stock for next shift. Stand on feet for a long amount of time. Office Clerk Jan 2012 to Jan 2013 Company Name － City , State Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Answer telephones, direct calls, and take messages. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Handled incoming and outgoing correspondence, including mail, email and faxes. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Compute, record and proofread data and other information, such as records. Maintain and update filing, inventory, mailing, and database systems, either manually or using a compute. Open, sort, and route incoming mail, and prepare outgoing mail. Review files, records, and other documents to obtain information to respond to requests. Deliver messages and run errands. Inventory andother materials, supplies, and services. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Created expense reports using Microsoft Excel spreadsheets. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Education High School Diploma 2014 Gateway High School － City , State Languages Fluent in Spanish Report writing Skills Business correspondence, Excellent communication, customer satisfaction, Customer satisfaction, customer service, Customer service, Database, email, expense reports, fast, faxes, Facsimile, Filing, Inventory, listening, mailing, Materials, meetings, Microsoft Excel, Mail, Money, office, neat, next, Office machines, Photocopiers, Pricing, quality, Report writing, research, retail, sales, Scanners, Fluent in Spanish, spreadsheets, take messages, team player, telephone, Telephones, phone, phone etiquette, typing speed, voice mail, websites

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME628330328" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_628330328_1_408886613" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="628330328FNAM1"> </span> <span> </span> <span class="field" id="628330328LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM628330332" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM628330332"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330332_1_408886619" style="padding-top:0px;"> <div class="field singlecolumn" id="628330332FRFM1"> OFFICE &amp; CUSTOMER SERVICE EXPERIENCED Reliable Dynamic Responsible Strong Problem Solving Skills Organized Summary Of Qualifications Dedicated and self-motivated individual offering a great background in office environment, with hands-on experience in quality customer service. Able to produce results above client and employer expectation. Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team. Proficient in Microsoft Office Suite and the Internet. Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Energetic, motivated assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situations and meet critical deadlines.Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Expert in Excel functions and multi-tasking. </div> </div> </div> <div class="section" id="SECTION_HILT628330334" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT628330334"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330334_1_408886621" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="628330334SKC11"> <ul> <li> Database</li> <li> Facsimile</li> <li> Filing</li> <li> Inventory</li> <li> Materials</li> <li> Mail</li> <li> Money</li> <li> Office machines</li> <li> Photocopiers</li> <li> Pricing and sales</li> <li> Scanners</li> <li> Telephones and voice mail.</li> </ul> </td> <td class="field twocol_2" id="628330334SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR628330330" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR628330330"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330330_1_408887249" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628330330JTIT1"> Sales </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628330330JSTD1"> Mar 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628330330EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628330330COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628330330JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628330330JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628330330JDES1" itemprop="description"> <div> Collected customer feedback and made process changes to exceed customer satisfaction goals.</div> <div> <span style="line-height: 1.5;"> Made reasonable procedure exceptions to accommodate unusual customer requests.</span> </div> <div> <span style="line-height: 1.5;"> Provided accurate and appropriate information in response to customer inquiries.</span> </div> <div> <span style="line-height: 1.5;"> Addressed customer service inquiries in a timely and accurate fashion.</span> </div> <div> <span style="line-height: 1.5;"> Maintained up-to-date records at all times.</span> </div> <div> <span style="line-height: 1.5;"> Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.</span> </div> <div> <span style="line-height: 1.5;"> Provided cross training to 3 staff members.</span> </div> <div> <span style="line-height: 1.5;"> Recommended and helped customers select merchandise based on their needs.</span> </div> <div> <span style="line-height: 1.5;"> Exchanged returned merchandise for customers quickly and efficiently.</span> </div> <div> <span style="line-height: 1.5;"> Confirmed that appropriate changes were made to resolve customers' problems.</span> </div> <div> <span style="line-height: 1.5;"> Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.</span> </div> <div> <span style="line-height: 1.5;"> Informed customers about sales and promotions in a friendly and engaging manner.</span> </div> <div> <span style="line-height: 1.5;"> Processed up to 14 customer sales per day.</span> </div> <div> <span style="line-height: 1.5;"> Trained new employees on company customer service policies and service level standards.</span> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628330330_2_408886615" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628330330JTIT2"> Sales Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628330330JSTD2"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628330330EDDT2"> Mar 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628330330COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628330330JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628330330JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628330330JDES2" itemprop="description"> <p> Communicate with customers, employees, and other individuals to answer questions, receive and distribute money, and address complaints.</p> <p> Ensure customer satisfaction and receive numerous compliments for my customer service daily.</p> <p> Stock and clean all supplies, Inform customers of all sales and pricing along with information regarding all products.</p> <p> Close register.</p> <p> Stand on feet for long periods of time.</p> <p> Answered customers' questions and addressed problems and complaints in person and via phone.</p> <p> Opened and closed the store, which included counting cash drawers and making bank deposits.</p> <p> Helped customers select products that best fit their personal needs.</p> <p> Educated customers on product and service offerings.</p> <p> Kept the showroom clean and maintained neat, orderly product displays.</p> <p> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</p> <p> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</p> <p> Communicated information to customers about product quality, value and style.</p> <p> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</p> <p> Built and maintained effective relationships with peers and upper management.</p> <p> Attended team meetings each month to voice concerns and offer constructive feedback to others.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628330330_3_408886616" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628330330JTIT3"> Team Member</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628330330JSTD3"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628330330EDDT3"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628330330COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628330330JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628330330JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628330330JDES3" itemprop="description"> <p> Communicate with customers, employees, and other individuals to answer questions, take orders, and address complaints.</p> <p> Handle large amounts of cash throughout the day.</p> <p> Ensure customer satisfaction and receive numerous compliments for my customer service daily.</p> <p> Do prep work and stock supplies.</p> <p> Sanitize and keep cleanliness in order.</p> <p> Close register, and dining area.</p> <p> Sweep, mop and stock for next shift.</p> <p> Stand on feet for a long amount of time.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_628330330_4_408886617" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="628330330JTIT4"> Office Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="628330330JSTD4"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="628330330EDDT4"> Jan 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="628330330COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="628330330JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="628330330JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="628330330JDES4" itemprop="description"> <p> Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.</p> <p> Answer telephones, direct calls, and take messages.</p> <p> Compile, copy, sort, and file records of office activities, business transactions, and other activities.</p> <p> Handled incoming and outgoing correspondence, including mail, email and faxes.</p> <p> Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.</p> <p> Compute, record and proofread data and other information, such as records.</p> <p> Maintain and update filing, inventory, mailing, and database systems, either manually or using a compute.</p> <p> Open, sort, and route incoming mail, and prepare outgoing mail.</p> <p> Review files, records, and other documents to obtain information to respond to requests.</p> <p> Deliver messages and run errands.</p> <p> Inventory andother materials, supplies, and services.</p> <p> Screened telephone calls and inquiries and directed them as appropriate.</p> <p> Devised and maintained office systems to efficiently deal with paper flow.</p> <p> Created expense reports using Microsoft Excel spreadsheets.</p> <p> Typed documents, updated websites and compiled information for meetings.</p> <p> Conducted extensive online and phone research.</p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC628330331" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC628330331"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330331_1_408886618" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="628330331DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="628330331STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="628330331GRYR1"> 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="628330331SCHO1" itemprop="name"> Gateway High School</span> <span> － </span> <span class="joblocation jobcity" id="628330331SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="628330331SSTA1"> State</span> <span class="joblocation jobstate" id="628330331SCNT1"> </span> </span> <span class="field" id="628330331FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_LANG628330333" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG628330333"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330333_1_408886620" style="padding-top:0px;"> <div class="field singlecolumn" id="628330333FRFM1"> Fluent in Spanish Report writing</div> </div> </div> <div class="section" id="SECTION_SKLL628330335" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL628330335"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_628330335_1_408886622" style="padding-top:0px;"> <div class="field singlecolumn" id="628330335FRFM1"> Business correspondence, Excellent communication, customer satisfaction, Customer satisfaction, customer service, Customer service, Database, email, expense reports, fast, faxes, Facsimile, Filing, Inventory, listening, mailing, Materials, meetings, Microsoft Excel, Mail, Money, office, neat, next, Office machines, Photocopiers, Pricing, quality, Report writing, research, retail, sales, Scanners, Fluent in Spanish, spreadsheets, take messages, team player, telephone, Telephones, phone, phone etiquette, typing speed, voice mail, websites</div> </div> </div> </div>

SALES

SALES Summary Passionate Marketing Manager leveraging expertise program management, sales enablement, and brand awareness to deliver lucrative results for rapid-growth corporations. Identifies long-term opportunities to produce high-impact ROI and increase customer outreach with cost-centric solutions. Highlights Strategic Campaign Management ●Lead Generation Marketing Communications ● Partner Programs Program & Project Management Sales Enablement Email, Web, & Print Content Account Management Experience Sales November 2014 to Current Company Name － City , State Maintaine knowledge of current menu items, ingredients and preparation methods. Deliver exceptional service by greeting and serving guests in a timely, friendly manner. Suggest additional items to guests to increase restaurant sales. Skillfully anticipate and address guests service needs. Effectively communicate with kitchen staff regarding guest allergies, dietary needs and other special requests. Marketing Manager (Contract) April 2012 to November 2014 Company Name － City , State ●Create, deliver, and optimize marketing materials including; data sheets, website, and other collateral. ● Develop messaging that is supportive of and consistent with marketing strategies. ● Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising while updating and maintaining research database. ● Deliver social media campaigns via Hubspot to LinkedIn, Twitter, Facebook, Spiceworks and email. ● Manage event logistics for tradeshows, conferences and sales meetings to meet budget requirements. ● Proactively work with vendors to process expenditure requests and approvals. ● Develop marketing communications campaigns and project management of activities. ● Manage delivery of press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, and social media content. ● Created a strategic demand generation plan targeting various industries; Healthcare, Public Safety, Utilities, Retail, Manufacturing, Construction and other market segments. Developed strategies for digital marketing campaigns including; SEM, Google Ads and Ad-words, content syndication, blogging, webinars and email campaigns to generate opportunities for sales. Managed marketing automation systems to support campaign execution (Microsoft CRM Dynamics, TreeHouse, and Google Analytics) and measure effectiveness of each campaign to drive ongoing investment decisions. ● Measured demand generation performance against revenue goals and effectively delivered reporting metrics to marketing and sales leadership to ensure all lead scoring and nurture programs are continually optimized. ● Collaborate with multiple stakeholders including: Global Managers, Channel Marketing, Marketing Ops, Sales, and Product Marketing to analyze sales objectives, sales qualified leads (SQL) and improve demand creation strategies. ● Managed team responsible for graphics, analytics, web maintenance, email marketing, lead nurturing, creative services and webinars. ● Managed and negotiated with all vendors and co-manage a 1.5 million dollar marketing budget for the company. Outbound Marketing Manager January 2011 to March 2012 Company Name － City , State ●Successfully launched Juniper OEM go-to-market (GTM) plans that expanded the end to end solution of Dell's networking portfolio. ● Created marketing communication plans and implemented procedures to streamline processes to ensure close coordination of parties involved for each product launch, including departments working in silos. ● Devised a product launch tracking system for specific product lines and administered effective collaboration with core launch team. Facilitated weekly meetings with Juniper and Dell core staff to ensure smooth flow of communication across all business units by monitoring and reporting delays and issues to senior staff. ● Executed editorial strategy and content of Dell's Networking Communications, which included newsletters, SharePoint networking collaboration website, product sales training, and internal marketing campaigns. Marketing Programs Manager February 2008 to December 2011 Company Name － City , State ●Partnered with global managers in executing strategic campaigns and provided sales teams with product messaging and value propositions. ● Administered channel partner activities including; editorial calendar, web pages, email and quarterly newsletters. ● Managed all in-house product sales training videos by applying adeptness and experience in Saba LMS and Camtasia VOD system; including all recording, edition, HTML pages and uploading to training site. ● Efficiently managed events, logistics, invitations, registrations, website, vendors, budgets, surveys, and event metrics. ● Delivered monthly announcements to more than 5,000 Ericsson employees, partners, and updates to website. ● Developed and implemented automated systems for various databases and logistics that optimized the distribution list from 1,200 to 5,300 within six months while minimizing manual labor and margin of error. ● Successfully developed and managed a pod-casting program titled "IP Talk Radio" that generated company wide attention from all levels of Ericsson and increased website traffic by 65% in one quarter. ● Built and managed portfolio of marketing initiatives including KPIs, budgeting, campaign tracking and analysis using Salesforce.com and Marketo. ● Managed online metrics for the internal website and raised awareness by 209% to 5,500 Ericsson employees. Marketing Consultant March 2002 to January 2008 Company Name － City , State ●Managed internal and external web content, web development, ecommerce payment gateways, and Content Management Systems (CMS) for 80% of my clients. ● Created strategic marketing plans for go-to-market campaigns, focusing on Google Ad and Adwords. ● Conducted market analysis to better focus marketing tactics on the proper target market; thus, expanding market awareness and increasing online sales by 35% within three months. ● Produced various marketing materials for products and services, such as video testimonials, case studies, advertisements, brochures, newsletters, email campaigns, and partner programs. Program Manager January 2000 to January 2002 Company Name － City , State Affiliate Marketing Manager, Nationwide Territory January 1998 to January 2000 Company Name － City , State Channel Sales Account Manager, North-West Territory January 1995 to January 1998 Company Name － City , State Education Bachelor of Science : Marketing , 1994 California State University Northridge － City , State , US Skills MS Office Suite (Word, Excel, Outlook, PowerPoint), SharePoint, Visio, LMS, Centra, Digital Marketing, MailChimp, Webtrends, TreeHouse PRM, MS Dynamics, Salesforce.com, Hubspot, Marketo, Vertical Response, Photoshop, Dreamweaver, TeamSite CMS, Citrix, Social Media; LinkedIn, Facebook, and Twitter

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME590358647" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_590358647_1_384160078" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="590358647FNAM1"> </span> <span> </span> <span class="field" id="590358647LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM590358649" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM590358649"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590358649_1_384160080" style=" padding-top:0px; "> <div class="field singlecolumn" id="590358649FRFM1"> <p align="LEFT"> Passionate Marketing Manager leveraging expertise program management, sales enablement, and brand awareness to deliver lucrative results for rapid-growth corporations. Identifies long-term opportunities to produce high-impact ROI and increase customer outreach with cost-centric solutions. </p> </div> </div> </div> <div class="section" id="SECTION_HILT590358650" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT590358650"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590358650_1_384161567" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="590358650SKC11"> <ul> <li> Strategic Campaign Management </li> <li> ●Lead Generation</li> <li> Marketing Communications ●</li> <li> Partner Programs</li> </ul> </td> <td class="field twocol_2 charspace" id="590358650SKC21"> <ul> <li> Program &amp; Project Management</li> <li> Sales Enablement</li> <li> Email, Web, &amp; Print Content</li> <li> Account Management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR590358651" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR590358651"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590358651_1_384160082" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD1"> November 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES1" itemprop="description"> <ul> <li> Maintaine knowledge of current menu items, ingredients and preparation methods.</li> <li> Deliver exceptional service by greeting and serving guests in a timely, friendly manner.</li> <li> Suggest additional items to guests to increase restaurant sales.</li> <li> Skillfully anticipate and address guests service needs.</li> <li> Effectively communicate with kitchen staff regarding guest allergies, dietary needs and other special requests.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_2_384160083" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT2"> Marketing Manager (Contract)</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD2"> April 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT2"> November 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES2" itemprop="description"> <ul> <li> ●Create, deliver, and optimize marketing materials including; data sheets, website, and other collateral. ● </li> <li> Develop messaging that is supportive of and consistent with marketing strategies. ● </li> <li> Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising while updating and maintaining research database. ● </li> <li> Deliver social media campaigns via Hubspot to LinkedIn, Twitter, Facebook, Spiceworks and email. ● </li> <li> Manage event logistics for tradeshows, conferences and sales meetings to meet budget requirements. ● </li> <li> Proactively work with vendors to process expenditure requests and approvals. ● </li> <li> Develop marketing communications campaigns and project management of activities. ● </li> <li> Manage delivery of press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, and social media content. ● </li> <li> Created a strategic demand generation plan targeting various industries; Healthcare, Public Safety, Utilities, Retail, Manufacturing, Construction and other market segments.</li> <li> Developed strategies for digital marketing campaigns including; SEM, Google Ads and Ad-words, content syndication, blogging, webinars and email campaigns to generate opportunities for sales.</li> <li> Managed marketing automation systems to support campaign execution (Microsoft CRM Dynamics, TreeHouse, and Google Analytics) and measure effectiveness of each campaign to drive ongoing investment decisions. ● </li> <li> Measured demand generation performance against revenue goals and effectively delivered reporting metrics to marketing and sales leadership to ensure all lead scoring and nurture programs are continually optimized. ● </li> <li> Collaborate with multiple stakeholders including: Global Managers, Channel Marketing, Marketing Ops, Sales, and Product Marketing to analyze sales objectives, sales qualified leads (SQL) and improve demand creation strategies. ● </li> <li> Managed team responsible for graphics, analytics, web maintenance, email marketing, lead nurturing, creative services and webinars. ● </li> <li> Managed and negotiated with all vendors and co-manage a 1.5 million dollar marketing budget for the company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_3_384160084" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT3"> Outbound Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD3"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT3"> March 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES3" itemprop="description"> <ul> <li> ●Successfully launched Juniper OEM go-to-market (GTM) plans that expanded the end to end solution of Dell's networking portfolio. ● </li> <li> Created marketing communication plans and implemented procedures to streamline processes to ensure close coordination of parties involved for each product launch, including departments working in silos. ● </li> <li> Devised a product launch tracking system for specific product lines and administered effective collaboration with core launch team.</li> <li> Facilitated weekly meetings with Juniper and Dell core staff to ensure smooth flow of communication across all business units by monitoring and reporting delays and issues to senior staff. ●</li> <li> Executed editorial strategy and content of Dell's Networking Communications, which included newsletters, SharePoint networking collaboration website, product sales training, and internal marketing campaigns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_4_384160085" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT4"> Marketing Programs Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD4"> February 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT4"> December 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES4" itemprop="description"> <ul> <li> ●Partnered with global managers in executing strategic campaigns and provided sales teams with product messaging and value propositions. ● </li> <li> Administered channel partner activities including; editorial calendar, web pages, email and quarterly newsletters. ● </li> <li> Managed all in-house product sales training videos by applying adeptness and experience in Saba LMS and Camtasia VOD system; including all recording, edition, HTML pages and uploading to training site. ● </li> <li> Efficiently managed events, logistics, invitations, registrations, website, vendors, budgets, surveys, and event metrics. ● </li> <li> Delivered monthly announcements to more than 5,000 Ericsson employees, partners, and updates to website. ● Developed and implemented automated systems for various databases and logistics that optimized the distribution list from 1,200 to 5,300 within six months while minimizing manual labor and margin of error. ● </li> <li> Successfully developed and managed a pod-casting program titled "IP Talk Radio" that generated company wide attention from all levels of Ericsson and increased website traffic by 65% in one quarter. ● </li> <li> Built and managed portfolio of marketing initiatives including KPIs, budgeting, campaign tracking and analysis using Salesforce.com and Marketo. ● </li> <li> Managed online metrics for the internal website and raised awareness by 209% to 5,500 Ericsson employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_5_384160086" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT5"> Marketing Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD5"> March 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT5"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES5" itemprop="description"> <ul> <li> ●Managed internal and external web content, web development, ecommerce payment gateways, and Content Management Systems (CMS) for 80% of my clients. ● </li> <li> Created strategic marketing plans for go-to-market campaigns, focusing on Google Ad and Adwords. ● </li> <li> Conducted market analysis to better focus marketing tactics on the proper target market; thus, expanding market awareness and increasing online sales by 35% within three months. ● </li> <li> Produced various marketing materials for products and services, such as video testimonials, case studies, advertisements, brochures, newsletters, email campaigns, and partner programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_6_384160087" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT6"> Program Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD6"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT6"> January 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES6" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_7_384160088" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT7"> Affiliate Marketing Manager, Nationwide Territory</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD7"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT7"> January 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES7" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590358651_8_384160089" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590358651JTIT8"> Channel Sales Account Manager, North-West Territory</span> <br/> <span> <span class="jobdates" format="%B %Y" id="590358651JSTD8"> January 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="590358651EDDT8"> January 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590358651COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="590358651JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358651JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="590358651JDES8" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC590358652" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC590358652"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590358652_1_384160092" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="590358652DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="590358652STUY1"> Marketing</span> <span> , </span> <span class="jobdates" id="590358652GRYR1"> 1994</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="590358652SCHO1" itemprop="name"> California State University Northridge</span> <span> － </span> <span class="joblocation jobcity" id="590358652SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="590358652SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="590358652SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="590358652FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL590358662" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL590358662"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590358662_1_384160096" style=" padding-top:0px; "> <div class="field singlecolumn" id="590358662FRFM1"> <p align="LEFT"> MS Office Suite (Word, Excel, Outlook, PowerPoint), SharePoint, Visio, LMS, Centra, Digital Marketing, MailChimp, Webtrends, TreeHouse PRM, MS Dynamics, Salesforce.com, Hubspot, Marketo, Vertical Response, Photoshop, Dreamweaver, TeamSite CMS, Citrix, Social Media; LinkedIn, Facebook, and Twitter</p> </div> </div> </div> </div>

SALES

SALES Career Focus Sales and Marketing expertise includes over 15 years in the Atlanta Real Estate Industry with professional awards and multi million dollars in sales volume yearly. As an Independent Contractor, I managed all aspects of sales,marketing, human resources, advertising and tax accountability with one assistant. I have also been the business manager part time for a local bicycle store a well as working full time building clientele for a major retailer and iconic internationally recognized cosmetics firm. Skills Sales, strong problem solving and team building skills computer proficient affinity for concise but thorough record keeping internet and social media saavy, goal oriented with counter business model ready for creative staffing and event idea execution good interpersonal awareness/ open to persuasive communication and coaching awareness of client needs/interests as well as upper ideas for development and management goals Professional Experience Sales 01/2007 － 08/2015 Company Name City , State Savoir Faire and Chanel Atelier Academy Graduate Macys My Client Award Develop for clientele and marketing strategy to increase staff productivity and volume. Maintained client log of over 500 contacted through email,text and voice on a weekly basis and by appointment. Host dynamic social media networking page/website for clients up to the minute information. Maintain explicit Chanel guidelines for hygiene/ beauty treament and makeup application.Function as Fragrance Ambassador for the line. Create, schedule and advertise special events and promotions for Chanel product line. Interface with clients in store regarding their treatment and beauty application. Our clients include Atanta celebrity and fashion industry names as well as local Vinings , West Cobb and some Buckhead Chanelophites. Real Estate Sales 01/1997 － Current Company Name City , State Atlanta Board of Realtors Million Dollar Club Life Member Coveted Phoenix Award denoting 10 consecutive years of over one Million per year in sales Former Jenny Pruitt/Harry Norman Realtor Top sales producer in office many years for homes in price range of $150,000 - $950,000. Specialize in single family homes and condominium - new and resale purchases. Relocation credentials for assisting transfered employees in the sale of their home or purchase of a home if buyer coming into Atlanta. Chief/Volunteer 01/1990 － 01/1992 Company Name City , State Managed and trained a volunteer force of 30 firefighters within POST certification training guidelines. Maintained two Fire stations. Petitioned Mayor and City Council for funding for training and equipment and executed funding events Worked with insurance companies regarding billing and Arson Investigation training. I have maintained my Class B license. Education Bachelor of Arts : Georgia State University Anthropolgy Atlanta, Ga, USA Prehistoric/Historic culturally significant coursework and field study and excavation  under the late Dr. Roy S. Dickens

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME670815774" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_670815774_1_436138287" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="670815774FNAM1"> </span> <span> </span> <span class="field" id="670815774LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM670815776" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM670815776"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670815776_1_436139683" style="padding-top:0px;"> <div class="field singlecolumn" id="670815776FRFM1"> <p align="LEFT"> Sales and Marketing expertise includes over 15 years in the Atlanta Real Estate Industry with professional awards and multi million dollars in sales volume yearly. As an Independent Contractor, I managed all aspects of sales,marketing, human resources, advertising and tax accountability with one assistant.</p> <p align="LEFT"> I have also been the business manager part time for a local bicycle store a well as working full time building clientele for a major retailer and iconic internationally recognized cosmetics firm. </p> </div> </div> </div> <div class="section" id="SECTION_SKLL670815783" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL670815783"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670815783_1_436138295" style="padding-top:0px;"> <div class="field singlecolumn" id="670815783FRFM1"> <ul> <li> Sales, strong problem solving and team building skills </li> <li> computer proficient affinity for concise but thorough record keeping</li> <li> internet and social media saavy, goal oriented with counter business model ready for creative staffing and event idea execution </li> <li> good interpersonal awareness/ open to persuasive communication and coaching </li> <li> awareness of client needs/interests as well as upper ideas for development and management goals </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR670815780" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR670815780"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670815780_1_436138289" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="670815780JTIT1"> Sales </span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="670815780JSTD1"> 01/2007</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="670815780EDDT1"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="670815780COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="670815780JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670815780JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="670815780JDES1" itemprop="description"> <br/> <p align="LEFT"> </p> <ul> <li> Savoir Faire and Chanel Atelier Academy Graduate</li> <li> Macys My Client Award Develop for clientele and marketing strategy to increase staff productivity and volume.</li> <li> Maintained client log of over 500 contacted through email,text and voice on a weekly basis and by appointment. </li> <li> Host dynamic social media networking page/website for clients up to the minute information. </li> <li> Maintain explicit Chanel guidelines for hygiene/ beauty treament and makeup application.Function as Fragrance Ambassador for the line. </li> <li> Create, schedule and advertise special events and promotions for Chanel product line. </li> <li> Interface with clients in store regarding their treatment and beauty application. </li> <li> Our clients include Atanta celebrity and fashion industry names as well as local Vinings , West Cobb and some Buckhead Chanelophites.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670815780_2_436138290" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="670815780JTIT2"> Real Estate Sales</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="670815780JSTD2"> 01/1997</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="670815780EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="670815780COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="670815780JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670815780JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="670815780JDES2" itemprop="description"> <ul> <li> Atlanta Board of Realtors Million Dollar Club Life Member</li> <li> Coveted Phoenix Award denoting 10 consecutive years of over one Million per year in sales</li> <li> Former Jenny Pruitt/Harry Norman Realtor</li> <li> Top sales producer in office many years for homes in price range of $150,000 - $950,000.</li> <li> Specialize in single family homes and condominium - new and resale purchases.</li> <li> Relocation credentials for assisting transfered employees in the sale of their home or purchase of a home if buyer coming into Atlanta.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670815780_3_436138291" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="670815780JTIT3"> Chief/Volunteer</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="670815780JSTD3"> 01/1990</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="670815780EDDT3"> 01/1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="670815780COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="670815780JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670815780JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="670815780JDES3" itemprop="description"> <ul> <li> Managed and trained a volunteer force of 30 firefighters within POST certification training guidelines.</li> <li> Maintained two Fire stations.</li> <li> Petitioned Mayor and City Council for funding for training and equipment and executed funding events</li> <li> Worked with insurance companies regarding billing and Arson Investigation training.</li> <li> I have maintained my Class B license.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC670815781" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC670815781"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670815781_1_436138292" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="670815781GRYR1"> </span> </span> <span class="degree" id="670815781DGRE1" itemprop="name"> Bachelor of Arts</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="670815781SCHO1" itemprop="name"> Georgia State University</span> <span class="programline" id="670815781STUY1"> </span> </span> <span class="paddedline"> <span class="eduLocation" id="670815781SCIT1"> </span> <span class="eduLocation" id="670815781SSTA1"> </span> <span class="eduLocation" id="670815781SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="670815781FRFM1"> <p align="LEFT"> Anthropolgy Atlanta, Ga, USA</p> <br/> <p align="LEFT"> Prehistoric/Historic culturally significant coursework and field study and excavation  under the late Dr. Roy S. Dickens</p> </span> </span> </div> </div> </div> </div>

SALES

SALES Professional Summary Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Analyst with extensive experience in Microsoft Office . Proficiencies include Microsoft Word  and Microsoft Outlook .  Can effectively multitask in challenging situations and meet critical deadlines. I'm self-motivated, I work well independently and need little supervision. Core Qualifications Excellent comprehension and retention skills Can work with short deadlines and under pressure Offering a fresh perspective on Customer service needs. Computer and technical literacy Strong organization skills, the ability to plan ahead and always do a thorough job. Articulate and persuasive to present my ideas to the public Expert in Creative Problem solving Education and Professional Placement Customer needs Assessment Experience with appointment scheduling Contract negotiation/review/drafting Change management  Advertising  Business Development Marketing Multi-Task Management  Project Management  Sales  Statement Billings  Weekly Payroll Experience Sales , 02/2016 to 04/2016 Company Name - City , State Sales of firearms and accessories.  Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels. Developed promotional programs to optimize revenue levels. Co-Owner/Manager , 02/2008 to 01/2016 Company Name - City , State Palace Pet Grooming - 40359 Hwy 41 ste #4 Oakhurst Ca. 93644. I Defined strategies and business plans for Palace Pet Grooming . Directed strategic initiatives to achieve a strong business plan that launched an inspired Husband and wife's dream, that created a business model which is still thriving to this day.  Created sales strategies to promote advertising offerings and motivate larger deals. Completed strategic competitive analysis by assessing strengths and weaknesses of competitors. Worked effectively in a heavily cross-functional, fast paced environment. Developed innovative product solutions grounded in clear understanding of customer needs. Spearheaded the creation of blogs and social media content. Produced engaging online marketing campaigns. Led concept development and organized sales and operations resources. Correctional Officer , 01/2003 to 10/2009 Company Name - City , State Maintain security within the institution and oversee the health and safety of staff and prisoners. Patrol and inspect units, yards, buildings, prisoners, prisoner property and clothing, etc, to ensure the welfare, safety and security. Maintain surveillance of grounds by foot and from vehicle. Perform inspections and searches of premises and cells, checking for contraband and compliance with regulations. Conduct searches of prisoners and visitors. Observe prisoners directly and indirectly through visual, audio and video monitoring, to ensure the physical safety of prisoners, staff and the public. Monitor radio transmissions between staff in order to respond immediately to calls for security support as needed. Provide escort and security for visitors. Comply with and enforce security procedures for equipment and supplies. Operate control room, monitor gates, cameras, alarms, and video terminals. Enforce institutional rules and Standard Operation Procedures (SOP). Initiate segregation or disciplinary procedures, and perform enforcement activities in compliance with Department Policies. Explain rules and procedures of the facility to (individual/group) prisoners so they understand the expectations and consequences. Supervise prisoners to maintain general order in daily activities, work assignments and programming. Monitor inmate phones, mail , etc. Apply the appropriate level of force in accordance with policies, ranging from verbal warnings and physical presence through the use of soft and. hard restraints and in extreme cases deadly force. Maintain order and discipline in dormitories, shops, work details, and recreational activities; report infractions of rules, handle unruly and violent prisoners using minimum necessary force. Perform head counts of prisoners and confirm each inmate's identity when conducting a facility count. Compile data for necessary written incident and other required. reports. Stabilize and provide backup in emergency situations for the protection of the public, staff and prisoners in situations such as aggressive behavior, fights, riots or other disruptive behavior, escape attempts, fires, accidents and medical emergencies. Education High School Diploma : General Studies Automotive Technology , 1991 Yosemite High - City , State General Studies Automotive Technology Universal Technical Institute - City , State Professional Affiliations 1993-2007-In past experience I have had 10 years of combined skill as a commercial truck driver, with everything from local route work as a sanitation engineer, to construction material delivery, to long haul OTR driver.  1994-2004-As well as the above listed, I have had ten years as a Paid Call Firefighter (PCF) for Madera County. In this function one of the many things I learned was the duties of radio dispatch protocol.  Accomplishments Was instrumental in instituting a new scheduling practice that streamlined our booking process.  Results of the new scheduling procedure increased our booking appointments from only booking 1 month out, to booking every 4 to 6 weeks for up to 1 to 2 years out.  I developed a new advanced payment option, where the clients can pre-pay onto a debit style card. They can choose the set amount of funds. With this option they get a percentage discount taken off for booking the year. With these cards they can reload anytime, and with this creative plan it drastically increased the predictability of the income variables.    Skills Event Management and Promotion Leader Strong Negotiation Skills Team Building and Team Leadership

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME771272028" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_771272028_1_500113514" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="771272028FNAM1"> </span> <span> </span> <span class="field" id="771272028LNAM1"> SALES</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM771272033" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM771272033"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272033_1_500113522" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="771272033FRFM1"> <span class=""> Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. </span> <span class=""> Analyst with extensive experience in Microsoft Office . Proficiencies include <font color="#000" style="color: rgb(0, 0, 0);"> Microsoft Word </font> and <font color="#000" style="color: rgb(0, 0, 0);"> Microsoft Outlook</font> .  Can effectively multitask in challenging situations and meet critical deadlines. I'm self-motivated, I work well independently and need little supervision.</span> </div> </div> </div> <div class="section" id="SECTION_HILT771272034" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT771272034"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272034_1_500113523" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="771272034SKC11"> <ul> <br/> <li> Excellent comprehension and retention skills</li> <li> Can work with short deadlines and under pressure</li> <li> Offering a fresh perspective on Customer service needs.</li> <li> Computer and technical literacy</li> <li> Strong organization skills, the ability to plan ahead and always do a thorough job.</li> <li> Articulate and persuasive to present my ideas to the public</li> <li> Expert in Creative Problem solving</li> <li> Education and Professional Placement</li> <li> Customer needs Assessment</li> <li> Experience with appointment scheduling</li> </ul> </td> <td class="field twocol_2" id="771272034SKC21"> <ul> <li class=""> <span style="line-height: 1.5;"> Contract negotiation/review/drafting</span> </li> <li class=""> Change management </li> <li class=""> Advertising </li> <li class=""> Business Development</li> <li class=""> Marketing</li> <li class=""> Multi-Task Management </li> <li class=""> Project Management </li> <li class=""> Sales </li> <li class=""> Statement Billings </li> <li class=""> Weekly Payroll</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR771272030" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR771272030"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272030_1_500113516" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="771272030JTIT1"> Sales</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="771272030JSTD1"> 02/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="771272030EDDT1"> 04/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="771272030COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="771272030JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="771272030JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="771272030JDES1" itemprop="description"> <p style="text-align: left;"> <span style="line-height: 1.5;"> Sales of firearms and accessories. </span> <span style="line-height: 1.5;"> <span class=""> Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. </span> </span> <span class=""> Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. </span> <span class=""> Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. </span> <span class=""> Consistently met and exceeded department expectations for productivity and accuracy levels. </span> <span class=""> Developed promotional programs to optimize revenue levels. </span> <br/> </p> <p style="text-align: left;"> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_771272030_2_500113517" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="771272030JTIT2"> Co-Owner/Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="771272030JSTD2"> 02/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="771272030EDDT2"> 01/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="771272030COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="771272030JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="771272030JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="771272030JDES2" itemprop="description"> <ul> <li> Palace Pet Grooming - 40359 Hwy 41 ste #4 Oakhurst Ca.</li> <li style="text-align: left;"> 93644.</li> </ul> <p style="text-align: left;"> <span class=""> I Defined strategies and business plans for <font color="#000" style="color: rgb(0, 0, 0);"> Palace Pet Grooming</font> . <span class=""> Directed strategic initiatives to achieve a strong business plan that launched an inspired Husband and wife's dream, that created a business model which is still thriving to this day. </span> </span> </p> <ul> <li style="text-align: left;"> <span class=""> <span class=""> <span class=""> Created sales strategies to promote advertising offerings and motivate larger deals. </span> </span> </span> </li> </ul> <ul> <li style="text-align: left;"> <span class=""> Completed strategic competitive analysis by assessing strengths and weaknesses of competitors. </span> </li> <li style="text-align: left;"> <span class=""> </span> <span class=""> <span class=""> Worked effectively in a heavily cross-functional, fast paced environment. </span> <span class=""> </span> </span> <br/> </li> <li style="text-align: left;"> <span class=""> Developed innovative product solutions grounded in clear understanding of customer needs. </span> </li> <li style="text-align: left;"> <span class=""> Spearheaded the creation of blogs and social media content. </span> </li> <li style="text-align: left;"> <span class=""> Produced engaging online marketing campaigns. </span> </li> <li style="text-align: left;"> <span class=""> Led concept development and organized sales and operations resources.</span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_771272030_3_500113518" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="771272030JTIT3"> Correctional Officer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="771272030JSTD3"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="771272030EDDT3"> 10/2009</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="771272030COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="771272030JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="771272030JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="771272030JDES3" itemprop="description"> <ul> <li> Maintain security within the institution and oversee the health and safety of staff and prisoners.</li> <li> Patrol and inspect units, yards, buildings, prisoners, prisoner property and clothing, etc, to ensure the welfare, safety and security.</li> <li> Maintain surveillance of grounds by foot and from vehicle.</li> <li> Perform inspections and searches of premises and cells, checking for contraband and compliance with regulations.</li> <li> Conduct searches of prisoners and visitors.</li> <li> Observe prisoners directly and indirectly through visual, audio and video monitoring, to ensure the physical safety of prisoners, staff and the public.</li> <li> Monitor radio transmissions between staff in order to respond immediately to calls for security support as needed.</li> <li> Provide escort and security for visitors.</li> <li> Comply with and enforce security procedures for equipment and supplies.</li> <li> Operate control room, monitor gates, cameras, alarms, and video terminals.</li> <li> Enforce institutional rules and Standard Operation Procedures (SOP).</li> <li> Initiate segregation or disciplinary procedures, and perform enforcement activities in compliance with Department Policies.</li> <li> Explain rules and procedures of the facility to (individual/group) prisoners so they understand the expectations and consequences.</li> <li> Supervise prisoners to maintain general order in daily activities, work assignments and programming.</li> <li> Monitor inmate phones, mail , etc.</li> <li> Apply the appropriate level of force in accordance with policies, ranging from verbal warnings and physical presence through the use of soft and.</li> <li> hard restraints and in extreme cases deadly force.</li> <li> Maintain order and discipline in dormitories, shops, work details, and recreational activities; report infractions of rules, handle unruly and violent prisoners using minimum necessary force.</li> <li> Perform head counts of prisoners and confirm each inmate's identity when conducting a facility count.</li> <li> Compile data for necessary written incident and other required.</li> <li> reports.</li> <li> Stabilize and provide backup in emergency situations for the protection of the public, staff and prisoners in situations such as aggressive behavior, fights, riots or other disruptive behavior, escape attempts, fires, accidents and medical emergencies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC771272032" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC771272032"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272032_1_500113520" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="771272032DGRE1" itemprop="name"> High School Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="771272032STUY1"> General Studies Automotive Technology</span> <span> ,</span> <span class="jobdates" id="771272032GRYR1"> 1991</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="771272032SCHO1" itemprop="name"> Yosemite High</span> <span> - </span> <span class="joblocation jobcity" id="771272032SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="771272032SSTA1"> State</span> <span class="joblocation jobstate" id="771272032SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="771272032FRFM1"> General Studies Automotive Technology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_771272032_2_500113521" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="771272032SCHO2" itemprop="name"> Universal Technical Institute</span> <span> - </span> <span class="joblocation jobcity" id="771272032SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="771272032SSTA2"> State</span> <span class="joblocation jobstate" id="771272032SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="771272032FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL771272036" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL771272036"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272036_1_500169923" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="771272036FRFM1"> <div> 1993-2007-In past experience I have had 10 years of combined skill as a commercial truck driver, with everything from local route work as a sanitation engineer, to construction material delivery, to long haul OTR driver. </div> <div> </div> <div> 1994-2004-As well as the above listed, I have had ten years as a Paid Call Firefighter (PCF) for Madera County. In this function one of the many things I learned was the duties of radio dispatch protocol. </div> </div> </div> </div> <div class="section" id="SECTION_ACCM771272031" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM771272031"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_771272031_1_500113519" style="padding-top:0px;"> <div class="field singlecolumn" id="771272031FRFM1"> <p style="text-align: left;"> Was instrumental in instituting a new scheduling practice that streamlined our booking process.  Results of the new scheduling procedure increased our booking appointments from only booking 1 month out, to booking every 4 to 6 weeks for up to 1 to 2 years out.  I developed a new advanced payment option, where the clients can pre-pay onto a debit style card. They can choose the set amount of funds. With this option they get a percentage discount taken off for booking the year. With these cards they can reload anytime, and with this creative plan it drastically increased the predictability of the income variables.   <br/> </p> </div> </div> </div> <div class="section" id="SECTION_SKLL771272035" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL771272035"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_771272035_1_500113524" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="771272035FRFM1"> <ul> <li> Event Management and Promotion<br/> </li> <li> Leader</li> <li> Strong Negotiation Skills</li> <li> Team Building and Team Leadership<br/> </li> </ul> </div> </div> </div> </div>

SALES

SALES Summary Adaptable with extensive experience in material handling, inspections, shipping and receiving as well as sales. Focused on continual process improvement and cost reduction. Highlights Self Motivated Problem Solver Safety-Oriented Multi-Tasker Background in shipping and receiving Accuracy Excellent communication skills 5+ Years Forklift Experience Accomplishments Developed layout and plan sequences to improve operational efficiency. Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Used propane forklift to load trailer at warehouse. Trained numerous employees in day to day jobs in warehouse environment Proposed and initiated filing system at McJunkin RedMan Corporation Established cohesiveness between sales team and warehouse team at McJunkin RedMan Corporation Supported all of previous employers policies, procedures, and safety rules Proficient in accuracy and production Experience Sales July 2013 to October 2015 Company Name - City , State Averaged 50 hours per week/ $21.78 per hour Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels. Participated in various incentive programs and contests designed to support achievement of production goals. Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses. Warehouse Lead Rep/Driver January 2011 to July 2013 Company Name - City , State Averaged 50 Hours per week/ $18.00 per hour Supervised material flow, storage and global order fulfillment. 5+ years of forklift driving experience both stand up and sit down lifts Maintained accurate stock records and schedules. Unloaded, picked, staged and loaded products for shipping. Oversaw special orders and after-hours, urgent shipping jobs. Reported inventory balances and cycle counts in both the ERP and WMS systems. Entered data into SIMS to load and manipulate data and to produce reports. Oversaw warehousing and storage practices and housekeeping. Transported goods from racks, shelves and vehicles. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Removed pallets, freezer boxes and damaged products from returning trailers. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate. Used propane forklift to load trailer at warehouse. Loaded flat bed by forklift and hand truck. Followed proper selection procedures as established by the company. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes. Obtained and maintained proper delivery authorization and pickup documentation. Conducted daily DOT pre-trip inspections according to a set checklist. Maintained records required for compliance with state and federal regulations. Interacted with customers and vendors in a friendly and timely manner. Transported freight from origin to destination in a safe and timely manner. Checked load accuracy and stability before each trip. Receiving/ Stocker/ Inventory Assistant September 2007 to November 2010 Company Name - City , State Average 50 hours+ weekly/ $13.00 per hour Verify Orders and ability to interpret instructions, specifications, and work orders Process inbound shipments and stock them using a forklift quickly and efficiently In-check truckload shipments using MDS Apply and evaluate techniques for the identification, of issues concerning the efficiency and effectiveness of quality assurance procedures Perform procedure and functions that ensure the utilization of proper methods, duties that included conducting audits and inspecting devises Development and planning, programming and budget execution processes Provide assistance and advice to resolve complex quality assurance effectiveness problems Accurately established priorities and general procedures for use in planning daily workload Present information both orally and in writing Extensive knowledge of product characteristics and production maintenance or repair methods and processes Knowledge of standard safety and health practices and established policies and procedures Interpreting and applying specifications, technical data, regulations, policy, and other guideline materials Conducted studies, investigations, problem analysis and developing logical and documented recommendation Truck Loader/Case Pack/ Re-Pack August 2006 to September 2007 Company Name - City , State Average 45-50 hours weekly/ $16.00 per hour Implemented strategic shipping policies to achieve long and short-term sales targets. Inspected product load for accuracy and safely transported it around the warehouse. Loaded trucks proficiently and accurately Cross trained in several different departments Unloaded, picked, staged and loaded products for shipping. Transported goods from racks, shelves and vehicles. Followed proper selection procedures as established by the company. Worked at a rapid pace to meet tight deadlines. Education High School Diploma : General , 2004 Ardmore High School - City , State , USA GPA: GPA: 3 General Member of football and basketball teams GPA: 3 University Center of Southern Oklahoma - Ardmore, OK, USAcompleted on semester at this university Prairie View A&M University Prairie View, TX, USAcompleted one semester at this university University of Central Oklahoma GPA: GPA: 5 Edmond, OK, USAComplete one full year at this university GPA: 5 Professional Affiliations YMCA as a volunteer coach for basketball Skills Dependable Learns new job assignments quickly 8+ years of warehouse, shipping, receiving, manufacturing, distribution, and 2+ years of sales experience

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME673339523" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_673339523_1_437693606" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="673339523FNAM1"> </span> <span> </span> <span class="field" id="673339523LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM673339525" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM673339525"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339525_1_437737582" style="padding-top:0px;"> <div class="field singlecolumn" id="673339525FRFM1"> <p align="LEFT"> Adaptable with extensive experience in material handling, inspections, shipping and receiving as well as sales. Focused on continual process improvement and cost reduction.</p> </div> </div> </div> <div class="section" id="SECTION_HILT673339526" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT673339526"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339526_1_437702169" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="673339526SKC11"> <ul> <li> Self Motivated</li> <li> Problem Solver</li> <li> Safety-Oriented</li> <li> Multi-Tasker</li> </ul> </td> <td class="field twocol_2 charspace" id="673339526SKC21"> <ul> <li> Background in shipping and receiving</li> <li> Accuracy</li> <li> Excellent communication skills</li> <li> 5+ Years Forklift Experience</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM673341370" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM673341370"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673341370_1_437710556" style="padding-top:0px;"> <div class="field singlecolumn" id="673341370FRFM1"> <p align="LEFT"> Developed layout and plan sequences to improve operational efficiency.</p> <p align="LEFT"> Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.</p> <p align="LEFT"> Used propane forklift to load trailer at warehouse.</p> <p align="LEFT"> Trained numerous employees in day to day jobs in warehouse environment</p> <p align="LEFT"> Proposed and initiated filing system at McJunkin RedMan Corporation</p> <p align="LEFT"> Established cohesiveness between sales team and warehouse team at McJunkin RedMan Corporation</p> <p align="LEFT"> Supported all of previous employers policies, procedures, and safety rules</p> <p align="LEFT"> Proficient in accuracy and production</p> <br/> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR673339527" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR673339527"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339527_1_437693608" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="673339527JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="673339527JSTD1"> July 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="673339527EDDT1"> October 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="673339527COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="673339527JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="673339527JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="673339527JDES1" itemprop="description"> <ul> <li> Averaged 50 hours per week/ $21.78 per hour</li> <li> Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.</li> <li> Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.</li> <li> Consistently met and exceeded department expectations for productivity and accuracy levels.</li> <li> Participated in various incentive programs and contests designed to support achievement of production goals.</li> <li> Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_673339527_2_437693609" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="673339527JTIT2"> Warehouse Lead Rep/Driver</span> <br/> <span> <span class="jobdates" format="%B %Y" id="673339527JSTD2"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="673339527EDDT2"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="673339527COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="673339527JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="673339527JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="673339527JDES2" itemprop="description"> <ul> <li> Averaged 50 Hours per week/ $18.00 per hour</li> <li> Supervised material flow, storage and global order fulfillment.</li> <li> 5+ years of forklift driving experience both stand up and sit down lifts</li> <li> Maintained accurate stock records and schedules.</li> <li> Unloaded, picked, staged and loaded products for shipping.</li> <li> Oversaw special orders and after-hours, urgent shipping jobs.</li> <li> Reported inventory balances and cycle counts in both the ERP and WMS systems.</li> <li> Entered data into SIMS to load and manipulate data and to produce reports.</li> <li> Oversaw warehousing and storage practices and housekeeping.</li> <li> Transported goods from racks, shelves and vehicles.</li> <li> Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.</li> <li> Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.</li> <li> Worked at a rapid pace to meet tight deadlines.</li> <li> Verified and recorded the count and condition of cargo received.</li> <li> Removed pallets, freezer boxes and damaged products from returning trailers.</li> <li> Banded, wrapped, packaged and cleaned equipment.</li> <li> Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.</li> <li> Used propane forklift to load trailer at warehouse.</li> <li> Loaded flat bed by forklift and hand truck.</li> <li> Followed proper selection procedures as established by the company.</li> <li> Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.</li> <li> Obtained and maintained proper delivery authorization and pickup documentation.</li> <li> Conducted daily DOT pre-trip inspections according to a set checklist.</li> <li> Maintained records required for compliance with state and federal regulations.</li> <li> Interacted with customers and vendors in a friendly and timely manner.</li> <li> Transported freight from origin to destination in a safe and timely manner.</li> <li> Checked load accuracy and stability before each trip.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_673339527_3_437729749" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="673339527JTIT3"> Receiving/ Stocker/ Inventory Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="673339527JSTD3"> September 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="673339527EDDT3"> November 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="673339527COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="673339527JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="673339527JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="673339527JDES3" itemprop="description"> <ul> <li> Average 50 hours+ weekly/ $13.00 per hour</li> <li> Verify Orders and ability to interpret instructions, specifications, and work orders</li> <li> Process inbound shipments and stock them using a forklift quickly and efficiently</li> <li> In-check truckload shipments using MDS</li> <li> Apply and evaluate techniques for the identification, of issues concerning the efficiency and effectiveness of quality assurance procedures</li> <li> Perform procedure and functions that ensure the utilization of proper methods, duties that included conducting audits and inspecting devises</li> <li> Development and planning, programming and budget execution processes</li> <li> Provide assistance and advice to resolve complex quality assurance effectiveness problems</li> <li> Accurately established priorities and general procedures for use in planning daily workload</li> <li> Present information both orally and in writing</li> <li> Extensive knowledge of product characteristics and production maintenance or repair methods and processes</li> <li> Knowledge of standard safety and health practices and established policies and procedures</li> <li> Interpreting and applying specifications, technical data, regulations, policy, and other guideline materials</li> <li> Conducted studies, investigations, problem analysis and developing logical and documented recommendation </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_673339527_4_437728210" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="673339527JTIT4"> Truck Loader/Case Pack/ Re-Pack</span> <br/> <span> <span class="jobdates" format="%B %Y" id="673339527JSTD4"> August 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="673339527EDDT4"> September 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="673339527COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="673339527JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="673339527JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="673339527JDES4" itemprop="description"> <ul> <li> Average 45-50 hours weekly/ $16.00 per hour</li> <li> Implemented strategic shipping policies to achieve long and short-term sales targets.</li> <li> Inspected product load for accuracy and safely transported it around the warehouse.</li> <li> Loaded trucks proficiently and accurately </li> <li> Cross trained in several different departments</li> <li> Unloaded, picked, staged and loaded products for shipping.</li> <li> Transported goods from racks, shelves and vehicles.</li> <li> Followed proper selection procedures as established by the company.</li> <li> Worked at a rapid pace to meet tight deadlines.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC673339528" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC673339528"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339528_1_437693610" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="673339528DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="673339528STUY1"> General</span> <span> , </span> <span class="jobdates" id="673339528GRYR1"> 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="673339528SCHO1" itemprop="name"> Ardmore High School</span> <span> - </span> <span class="joblocation jobcity" id="673339528SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="673339528SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="673339528SCNT1"> USA</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="673339528GRPA1"> GPA: 3</span> </span> <span class="paddedline"> <span class="field" id="673339528FRFM1"> General Member of football and basketball teams GPA: 3 University Center of Southern Oklahoma - Ardmore, OK, USAcompleted on semester at this university</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_673339528_2_437693611" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="673339528SCHO2" itemprop="name"> Prairie View A&amp;M University</span> <span class="joblocation jobcity" id="673339528SCIT2"> </span> <span class="joblocation jobstate" id="673339528SSTA2"> </span> <span class="joblocation jobstate" id="673339528SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="673339528FRFM2"> Prairie View, TX, USAcompleted one semester at this university</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_673339528_3_437693612" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="673339528SCHO3" itemprop="name"> University of Central Oklahoma</span> <span class="joblocation jobcity" id="673339528SCIT3"> </span> <span class="joblocation jobstate" id="673339528SSTA3"> </span> <span class="joblocation jobstate" id="673339528SCNT3"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="673339528GRPA3"> GPA: 5</span> </span> <span class="paddedline"> <span class="field" id="673339528FRFM3"> Edmond, OK, USAComplete one full year at this university GPA: 5</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL673339529" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL673339529"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339529_1_437693613" style="padding-top:0px;"> <div class="field singlecolumn" id="673339529FRFM1"> YMCA as a volunteer coach for basketball</div> </div> </div> <div class="section" id="SECTION_SKLL673339530" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL673339530"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_673339530_1_437693614" style="padding-top:0px;"> <div class="field singlecolumn" id="673339530FRFM1"> <ul> <li> Dependable </li> <li> Learns new job assignments quickly</li> <li> 8+ years of warehouse, shipping, receiving, manufacturing, distribution, and 2+ years of sales experience</li> </ul> </div> </div> </div> </div>

SALES

SALES Summary I am clearly a loyal and friendly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Perishable Meats and seafood industry. I love to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. Skills literate, MS Excel,Microsoft Word, AS400. Experience Company Name May 2004 to August 2007 Sales City , State Responsible for sales and marketing Fresh meat products and keeping accounts in balance. Responsible for resets,new store openings. Company Name April 1997 to May 2004 sales and marketing City , State Responsible for ,Package meat products and keeping accounts in. balance. Responsible for cost effective advertising. Lines, Sunnyland Foods, Lykes, Ball. Park, Tennessee Pride, Foster Farms Corn Dogs, Gwaltney, etc. Company Name February 1972 to March 1996 Key Account Sales Representative City , State Promote and market Sunnyland products in Georgia, South Carolina, And Florida. Received. company's highest sales award 1974,1978,1983,1985,and 1988. Education and Training Management Training Programs at Florida State - Dudley M. Hughes, Macon, Georgia May, 1966 - Jul, 1968) Graduated 2 years of accounting and Bookkeeping,1967,1968 Management Training Programs at Florida State University, Principles and Methods of Persuasive Communications, Effective Human Relations as applied to sales Skills accounting, advertising, AS400, balance, Bookkeeping, Computer literate, Human Relations, Management Training, marketing, market, MS Excel, Microsoft Word, Persuasive, sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME621261821" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_621261821_1_404157874" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="621261821FNAM1"> </span> <span> </span> <span class="field" id="621261821LNAM1"> SALES</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM621261825" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM621261825"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_621261825_1_404157880" style="padding-top:0px;"> <div class="field singlecolumn" id="621261825FRFM1"> I am clearly a loyal and friendly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Perishable Meats and seafood industry. I love to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. </div> </div> </div> <div class="section" id="SECTION_HILT621261826" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT621261826"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_621261826_1_404157881" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="621261826SKC11"> literate, MS Excel,Microsoft Word, AS400.</td> <td class="field twocol_2" id="621261826SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM621262033" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR621261823" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR621261823"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_621261823_1_404157876" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="621261823COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="621261823JSTD1"> May 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="621261823EDDT1"> August 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="621261823JTIT1"> Sales</span> <br/> <span class="joblocation jobcity" id="621261823JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="621261823JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="621261823JDES1" itemprop="description"> <ul> <li> Responsible for sales and marketing Fresh meat products and keeping accounts in balance.</li> <li> Responsible for resets,new store openings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_621261823_2_404157877" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="621261823COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="621261823JSTD2"> April 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="621261823EDDT2"> May 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="621261823JTIT2"> sales and marketing</span> <br/> <span class="joblocation jobcity" id="621261823JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="621261823JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="621261823JDES2" itemprop="description"> <ul> <li> Responsible for ,Package meat products and keeping accounts in.</li> <li> balance.</li> <li> Responsible for cost effective advertising.</li> <li> Lines, Sunnyland Foods, Lykes, Ball.</li> <li> Park, Tennessee Pride, Foster Farms Corn Dogs, Gwaltney, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_621261823_3_404157878" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="621261823COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="621261823JSTD3"> February 1972</span> <span> to </span> <span class="jobdates" format="%B %Y" id="621261823EDDT3"> March 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="621261823JTIT3"> Key Account Sales Representative</span> <br/> <span class="joblocation jobcity" id="621261823JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="621261823JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="621261823JDES3" itemprop="description"> <ul> <li> Promote and market Sunnyland products in Georgia, South Carolina, And Florida.</li> <li> Received.</li> <li> company's highest sales award 1974,1978,1983,1985,and 1988.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC621261824" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC621261824"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_621261824_1_404157879" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="621261824DGRE1" itemprop="name"> Management Training Programs at Florida State - Dudley M. Hughes, Macon, Georgia May, 1966 - Jul, 1968) Graduated 2 years of accounting and Bookkeeping,1967,1968 Management Training Programs at Florida State University, Principles and Methods of Persuasive Communications, Effective Human Relations as applied to sales </span> <span class="programline" id="621261824STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="621261824FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL621261827" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL621261827"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_621261827_1_404157882" style="padding-top:0px;"> <div class="field singlecolumn" id="621261827FRFM1"> accounting, advertising, AS400, balance, Bookkeeping, Computer literate, Human Relations, Management Training, marketing, market, MS Excel, Microsoft Word, Persuasive, sales</div> </div> </div> </div>

SALES

SALES Executive Summary Twenty years of experience in all aspects of sales/marketing management Focused, goal and profit-oriented. Proven track record of sustainable growth in existing market, and development of business in new markets. Effective organizational, communication, technical, leadership, personnel training/development, and public relations skills. Established reputation for professionalism, taking initiative, productivity, and dependability, attention to detail, teamwork and enthusiasm Motivated and results-driven Consistent high sales achiever. Proficient in use of Microsoft Windows/Office XP, (Word, Excel, PowerPoint) and Internet. Professional Experience sales January 2011 to Current Company Name － City , State Responsible for developing relationships with purchasing agents, engineers, and architects. Negotiate and secure sales, developing existing accounts and acquiring new account business. Prospect new customers and call on existing client accounts; provide informative presentations on all products; show catalogs; make recommendations; quote and negotiate prices/payment terms; submit proposals; secure purchase order agreements; and initiate additional sales through telemarketing. Branch Manager January 2009 to January 2011 Company Name － City , State Develop leads and maintain a viable network of business contacts and prospective clients to consistently meet assigned sales quotas. Review and analyze policy and procedures with a view toward enhancing sales productivity, efficiency and quality performance. Developed and implemented strategies to improve branch operations, staff competency and productivity. Establish relationships, educate, service, maintain and manage approximately 100 accounts. Trained, motivated, assigned and supervised performance of support staff. Consistently ranked #1 in sales and gross dollar profitability for the company, and ranked in "top 2%" for corporate sales performance. Sales Representative January 1997 to January 2009 Company Name － City , State Market, promote and develop outside and counter sales of high-end plumbing, electrical and lighting fixtures to architects, commercial contractors/residential builders in the Charleston Trident area. Setup new client accounts for billing purposes; write and submit orders to manufacturers; coordinate delivery schedules; provide follow-up customer service; and resolve customer billing issues. Assist walk-in customers with their inquiries/selections, including researching special order requests, setting up new accounts and registering customers' sales purchases and payment transactions. Participate (team effort) in merchandising visual displays and maintaining 8,000 sq/ft of showroom (point of sale) spaces for kitchen, bath, electrical/plumbing products, including major appliances. Establish relationships, educate, service, maintain and manage approximately 50-60 accounts. Receive ongoing training in all phases of business operations, including product lines, marketing and sales techniques, showroom merchandising, customer service and distribution support efforts. Contributed in developing sales revenue in excess of $20.4 million for 2006 FY, a 29.4% Consistently ranked #1/#2 in sales and gross dollar profitability for the branch, and ranked in "top5%" for corporate sales performance (out of 600+ sales reps, nationwide). Education Bachelor of Science : Business Administration , 1995 The Citadel, The Military College of South Carolina － City , State , US Bachelor of Science: Business Administration - 1995 The Citadel, The Military College of South Carolina, Charleston, South Carolina Presentations Prospect new customers and call on existing client accounts; provide informative presentations on all products; show catalogs; make recommendations; quote and negotiate prices/payment terms; submit proposals; secure purchase order agreements; and initiate additional sales through telemarketing Skills Sales, Sales Representative, In Sales, Corporate Sales, Operations, Sales And, Accounts And, Accounts For, And Sales, Billing, Business Operations, Customer Service, Developing Sales, Kitchen, Lighting, Marketing, Merchandising, Million, New Accounts, Of Sale, Plumbing, Point Of Sale, Receptionist, Retail Sales, Sales Of, Sales Purchases, Sales Reps, Sales Revenue, Sales Techniques, Training, Outside Sales, Clients, Leads, Sales Quotas, Buying/procurement, Existing Accounts, New Account, Proposals, Purchasing, Sales Through, Telemarketing, Excel, Marketing Management, Microsoft Windows, Of Sales, Office Xp, Powerpoint, Public Relations, Sales/marketing, Word

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME572887104" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_572887104_1_372994485" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="572887104FNAM1"> </span> <span> </span> <span class="field" id="572887104LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM572887106" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM572887106"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572887106_1_372994487" style=" padding-top:0px; "> <div class="field singlecolumn" id="572887106FRFM1"> Twenty years of experience in all aspects of sales/marketing management Focused, goal and profit-oriented. Proven track record of sustainable growth in existing market, and development of business in new markets. Effective organizational, communication, technical, leadership, personnel training/development, and public relations skills. Established reputation for professionalism, taking initiative, productivity, and dependability, attention to detail, teamwork and enthusiasm Motivated and results-driven Consistent high sales achiever. Proficient in use of Microsoft Windows/Office XP, (Word, Excel, PowerPoint) and Internet. </div> </div> </div> <div class="section" id="SECTION_HILT572887107" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR572887108" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR572887108"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572887108_1_372994489" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572887108JTIT1"> sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572887108JSTD1"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572887108EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572887108COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572887108JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572887108JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572887108JDES1" itemprop="description"> <ul> <li> Responsible for developing relationships with purchasing agents, engineers, and architects.</li> <li> Negotiate and secure sales, developing existing accounts and acquiring new account business.</li> <li> Prospect new customers and call on existing client accounts; provide informative presentations on all products; show catalogs; make recommendations; quote and negotiate prices/payment terms; submit proposals; secure purchase order agreements; and initiate additional sales through telemarketing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572887108_2_372994490" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572887108JTIT2"> Branch Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572887108JSTD2"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572887108EDDT2"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572887108COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572887108JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572887108JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572887108JDES2" itemprop="description"> <ul> <li> Develop leads and maintain a viable network of business contacts and prospective clients to consistently meet assigned sales quotas.</li> <li> Review and analyze policy and procedures with a view toward enhancing sales productivity, efficiency and quality performance.</li> <li> Developed and implemented strategies to improve branch operations, staff competency and productivity.</li> <li> Establish relationships, educate, service, maintain and manage approximately 100 accounts.</li> <li> Trained, motivated, assigned and supervised performance of support staff.</li> <li> Consistently ranked #1 in sales and gross dollar profitability for the company, and ranked in "top 2%" for corporate sales performance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_572887108_3_372994492" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="572887108JTIT3"> Sales Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="572887108JSTD3"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="572887108EDDT3"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="572887108COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="572887108JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="572887108JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="572887108JDES3" itemprop="description"> <ul> <li> Market, promote and develop outside and counter sales of high-end plumbing, electrical and lighting fixtures to architects, commercial contractors/residential builders in the Charleston Trident area.</li> <li> Setup new client accounts for billing purposes; write and submit orders to manufacturers; coordinate delivery schedules; provide follow-up customer service; and resolve customer billing issues.</li> <li> Assist walk-in customers with their inquiries/selections, including researching special order requests, setting up new accounts and registering customers' sales purchases and payment transactions.</li> <li> Participate (team effort) in merchandising visual displays and maintaining 8,000 sq/ft of showroom (point of sale) spaces for kitchen, bath, electrical/plumbing products, including major appliances.</li> <li> Establish relationships, educate, service, maintain and manage approximately 50-60 accounts.</li> <li> Receive ongoing training in all phases of business operations, including product lines, marketing and sales techniques, showroom merchandising, customer service and distribution support efforts.</li> <li> Contributed in developing sales revenue in excess of $20.4 million for 2006 FY, a 29.4%</li> <li> Consistently ranked #1/#2 in sales and gross dollar profitability for the branch, and ranked in "top5%" for corporate sales performance (out of 600+ sales reps, nationwide).</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC572887109" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC572887109"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572887109_1_372994494" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="572887109DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="572887109STUY1"> Business Administration</span> <span> , </span> <span class="jobdates" id="572887109GRYR1"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="572887109SCHO1" itemprop="name"> The Citadel, The Military College of South Carolina</span> <span> － </span> <span class="joblocation jobcity" id="572887109SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="572887109SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="572887109SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="572887109FRFM1"> Bachelor of Science: Business Administration - 1995 The Citadel, The Military College of South Carolina, Charleston, South Carolina</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL572887110" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_PRES572887111" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRES572887111"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572887111_1_372994488" style=" padding-top:0px; "> <div class="field singlecolumn" id="572887111FRFM1"> Prospect new customers and call on existing client accounts; provide informative presentations on all products; show catalogs; make recommendations; quote and negotiate prices/payment terms; submit proposals; secure purchase order agreements; and initiate additional sales through telemarketing</div> </div> </div> <div class="section" id="SECTION_SKLL572887119" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL572887119"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_572887119_1_372994495" style=" padding-top:0px; "> <div class="field singlecolumn" id="572887119FRFM1"> Sales, Sales Representative, In Sales, Corporate Sales, Operations, Sales And, Accounts And, Accounts For, And Sales, Billing, Business Operations, Customer Service, Developing Sales, Kitchen, Lighting, Marketing, Merchandising, Million, New Accounts, Of Sale, Plumbing, Point Of Sale, Receptionist, Retail Sales, Sales Of, Sales Purchases, Sales Reps, Sales Revenue, Sales Techniques, Training, Outside Sales, Clients, Leads, Sales Quotas, Buying/procurement, Existing Accounts, New Account, Proposals, Purchasing, Sales Through, Telemarketing, Excel, Marketing Management, Microsoft Windows, Of Sales, Office Xp, Powerpoint, Public Relations, Sales/marketing, Word</div> </div> </div> </div>

SALES

SALES Career Focus Professional, yet laid back top notch sales person and manager offering a 29 year background in sales and customer service, as well as in-depth understanding of the sales cycle process. Summary of Skills Excellent people skills Corporate buyer background for major automotive Established track record of exceptional sales results group Recipient of numerous sales awards Staff training and development Effective Retail Sales Manager Establishing goals and setting priorities Decisive leader Consistent work history Powerful negotiator Customer service experience Compelling leadership skills Flexible work schedule Exceptional time management skills Exceptional multi- tasker Strong public speaker Accomplishments Multiple sales person of month awards Multiple Sales person of year awards Employee of Month Awards Was member of Peninsula Sales and Marketing Was President of Senior Sales Executives Earned membership in Ford Motor Company's 300/500 Masters Club Earned Chrysler Sales Award Ring Tysinger Motor Co.'s Loyalty/Management ring Hall Automotive Corporation's Loyalty /Management ring. Professional Experience Sales May 2011 to Sep 2013 Company Name － City , State Top of sales board consistently Monitored multiple databases to keep track of all company inventory. Transported clients to other company locations to view and select right vehicle for them Increased sales monthly by implementing strategies to develop and expand existing customer base. Maintained high aftermarket and finance percentages through keeping clients informed and recommending products prior to turn over Assisted sales managers with walk around and product presentation training Assisted sales Managers with vehicle appraisals Helped other sales people learn relationship building and closing skills Chrysler SRT VIPER Certified Participated in company sponsored civic activities: Wounded Warriors" Crossing of America.org" US Navy Chiefs "Selectee" Program Multiple school and community sport programs Maintained company vehicle Locked door at night when necessary (trusted to open and lock store. Corporate Buyer/ Wholesale Manager Mar 2004 to May 2011 Company Name － City , State Assigned multiple franchise locations as Wholesale Manager Attended weekly Corporate meetings to discuss store level issues, track store eligibility for purchases, and plan of attack for the week ( Travel needed if any etc..) Followed up with in store meetings with GM'S and Used Car managers to discuss recommended purchases and corporate recommendations Participated in weekly conference calls with Regional GM's, GM's, and Sales managers for updates and training Recommended merchandising and marketing strategies Purchased multiple types of used vehicles for assigned stores Appraised vehicles over the phone as described by sales manager Followed up with physical inspection of all trades for accuracy Controlled wholesale accounts for each assigned store location Trained new and used car managers appraisal techniques Tracked all company locations inventory using multiple databases Followed market trends , market share, and days supply through company databases and various other tracking systems Controlled overage inventory by assessing value and arranging inner company transfers or packaging to an outside source Facilitated inner company transfers store to store for inventory control Established relationships with local wholesalers and other franchise dealers to purchase and dispose of vehicles Traveled weekly to Auto Auctions nationwide to purchase and sell inventory Purchased vehicles online through " Smart Auction" and numerous other websites Followed up with Post Sale inspections on all purchases to insure service cost kept at a minimum Arranged transportation and tracked all vehicles transported to and from auctions Turned in weekly purchase updates to Regional GM's Arranged all travel personally Prepared and turned in monthly expense reports Maintained company vehicle. Sales person/ Sales Manager Sep 1989 to Mar 2004 Company Name － City , State Senior sales executive Wholesale Buyer Tracked client's through personal and company databases Set personal Milestones and Goals and accomplished them Achieved high sales percentage with consultative, value-focused customer service approach. Handled Fleet bids for Municipalities, Counties and State. Quoted prices, credit terms and other bid specifications. Acquired out of stock vehicles by using dealer exchange techniques Negotiated prices, terms of sales and service agreements. Prepared , Mailed correspondence, and followed up with clients Executed outbound calls to existing customer base resulting in referrals and increased sales Assisted management with Walk-around and product presentations for training purposes Valeted clients vehicles for service Maintained company vehicle Promoted to Used Car Manager: Hired, trained and maintained sales people Set departmental projections Prepared advertising for local and military newspapers Monitored multiple databases to keep track of all company inventory. Turned wholesale losses into wholesale profits Increased used car sales by planning and executing training Appraised incoming trade ins Work sales desk with sales people and new car department manager Stocked in all incoming used vehicles, to include pulling "carfax" or "autocheck" reports Processed all inventory through service and detail departments Established relationships with local wholesalers and other Franchise dealers to purchase stock units and dispose of unwanted inventory Attended Auto Auctions to purchase inventory and dispose of unwanted units Switched to Backed by Dealer Principle as independent wholesaler Helped dealer dispose of and track overage units Bought and sold units for Company through wholesale and Auction sources Bought and sold units to numerous other franchise and independent dealers. Education High School Diploma Wingo High Shool － City , State , USA Certifications Dale Carnegie (Public speaking and relationship building) Grant Cardone (Sales and Objections) Ford Motor Company product and sales training (previously certified) Chrysler Corporation product and sales training (previously certified) Invited by previous employer to be one of 500 dealers nationwide to receive " SRT Viper " training certified (Completed certification) Skills advertising, approach, Army, automotive, closing, credit, client, clients, Customer service experience, customer service, databases, Staff training, expense reports, finance, inspection, inventory, inventory control, leadership skills, marketing strategies, market trends, marketing, market, meetings, merchandising, exchange, Navy, negotiator, newspapers, packaging, Excellent people skills, presentations, public speaker, Public speaking, relationship building, Retail Sales, Sales, sales manager, sales training, seminars, phone, time management, transportation, view, websites

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME823891354" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_823891354_1_536167065" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="823891354FNAM1"> </span> <span> </span> <span class="field" id="823891354LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM823891359" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM823891359"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891359_1_536167074" style="padding-top:0px;"> <div class="field singlecolumn" id="823891359FRFM1"> Professional, yet laid back top notch sales person and manager offering a 29 year background in sales and customer service, as well as in-depth understanding of the sales cycle process.</div> </div> </div> <div class="section" id="SECTION_HILT823891361" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT823891361"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891361_1_536167076" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="823891361SKC11"> Excellent people skills Corporate buyer background for major automotive Established track record of exceptional sales results group Recipient of numerous sales awards Staff training and development Effective Retail Sales Manager Establishing goals and setting priorities Decisive leader Consistent work history Powerful negotiator Customer service experience Compelling leadership skills Flexible work schedule Exceptional time management skills Exceptional multi- tasker Strong public speaker</td> <td class="field twocol_2" id="823891361SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM823891357" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM823891357"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891357_1_536167072" style="padding-top:0px;"> <div class="field singlecolumn" id="823891357FRFM1"> <ul> <li> Multiple sales person of month awards Multiple Sales person of year awards Employee of Month Awards Was member of Peninsula Sales and Marketing Was President of Senior Sales Executives Earned membership in Ford Motor Company's 300/500 Masters Club Earned Chrysler Sales Award Ring Tysinger Motor Co.'s Loyalty/Management ring Hall Automotive Corporation's Loyalty /Management ring.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR823891356" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR823891356"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891356_1_536167067" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823891356JTIT1"> Sales</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="823891356JSTD1"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="823891356EDDT1"> Sep 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823891356COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="823891356JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="823891356JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="823891356JDES1" itemprop="description"> <ul> <li> Top of sales board consistently Monitored multiple databases to keep track of all company inventory.</li> <li> Transported clients to other company locations to view and select right vehicle for them Increased sales monthly by implementing strategies to develop and expand existing customer base.</li> <li> Maintained high aftermarket and finance percentages through keeping clients informed and recommending products prior to turn over Assisted sales managers with walk around and product presentation training Assisted sales Managers with vehicle appraisals Helped other sales people learn relationship building and closing skills Chrysler SRT VIPER Certified Participated in company sponsored civic activities: Wounded Warriors" Crossing of America.org" US Navy Chiefs "Selectee" Program Multiple school and community sport programs Maintained company vehicle Locked door at night when necessary (trusted to open and lock store.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823891356_2_536167069" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823891356JTIT2"> Corporate Buyer/ Wholesale Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="823891356JSTD2"> Mar 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="823891356EDDT2"> May 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823891356COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="823891356JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="823891356JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="823891356JDES2" itemprop="description"> <ul> <li> Assigned multiple franchise locations as Wholesale Manager Attended weekly Corporate meetings to discuss store level issues, track store eligibility for purchases, and plan of attack for the week ( Travel needed if any etc..) Followed up with in store meetings with GM'S and Used Car managers to discuss recommended purchases and corporate recommendations Participated in weekly conference calls with Regional GM's, GM's, and Sales managers for updates and training Recommended merchandising and marketing strategies Purchased multiple types of used vehicles for assigned stores Appraised vehicles over the phone as described by sales manager Followed up with physical inspection of all trades for accuracy Controlled wholesale accounts for each assigned store location Trained new and used car managers appraisal techniques Tracked all company locations inventory using multiple databases Followed market trends , market share, and days supply through company databases and various other tracking systems Controlled overage inventory by assessing value and arranging inner company transfers or packaging to an outside source Facilitated inner company transfers store to store for inventory control Established relationships with local wholesalers and other franchise dealers to purchase and dispose of vehicles Traveled weekly to Auto Auctions nationwide to purchase and sell inventory Purchased vehicles online through " Smart Auction" and numerous other websites Followed up with Post Sale inspections on all purchases to insure service cost kept at a minimum Arranged transportation and tracked all vehicles transported to and from auctions Turned in weekly purchase updates to Regional GM's Arranged all travel personally Prepared and turned in monthly expense reports Maintained company vehicle.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823891356_3_536167070" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823891356JTIT3"> Sales person/ Sales Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="823891356JSTD3"> Sep 1989</span> <span> to </span> <span class="jobdates" format="%b %Y" id="823891356EDDT3"> Mar 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="823891356COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="823891356JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="823891356JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="823891356JDES3" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_823891356_4_536167071" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="823891356JTIT4"> Senior sales executive Wholesale Buyer</span> <span> </span> </span> <span class="jobline" id="823891356JDES4" itemprop="description"> <ul> <li> Tracked client's through personal and company databases Set personal Milestones and Goals and accomplished them Achieved high sales percentage with consultative, value-focused customer service approach.</li> <li> Handled Fleet bids for Municipalities, Counties and State.</li> <li> Quoted prices, credit terms and other bid specifications.</li> <li> Acquired out of stock vehicles by using dealer exchange techniques Negotiated prices, terms of sales and service agreements.</li> <li> Prepared , Mailed correspondence, and followed up with clients Executed outbound calls to existing customer base resulting in referrals and increased sales Assisted management with Walk-around and product presentations for training purposes Valeted clients vehicles for service Maintained company vehicle Promoted to Used Car Manager: Hired, trained and maintained sales people Set departmental projections Prepared advertising for local and military newspapers Monitored multiple databases to keep track of all company inventory.</li> <li> Turned wholesale losses into wholesale profits Increased used car sales by planning and executing training Appraised incoming trade ins Work sales desk with sales people and new car department manager Stocked in all incoming used vehicles, to include pulling "carfax" or "autocheck" reports Processed all inventory through service and detail departments Established relationships with local wholesalers and other Franchise dealers to purchase stock units and dispose of unwanted inventory Attended Auto Auctions to purchase inventory and dispose of unwanted units Switched to Backed by Dealer Principle as independent wholesaler Helped dealer dispose of and track overage units Bought and sold units for Company through wholesale and Auction sources Bought and sold units to numerous other franchise and independent dealers.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC823891358" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC823891358"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891358_1_536167073" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="823891358DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="823891358STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="823891358SCHO1" itemprop="name"> Wingo High Shool</span> <span> － </span> <span class="joblocation jobcity" id="823891358SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="823891358SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="823891358SCNT1"> USA</span> </span> <span class="field" id="823891358FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL823891363" style="padding-top:0px;"> </div> <div class="section" id="SECTION_CERT823891360" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT823891360"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891360_1_536167075" style="padding-top:0px;"> <div class="field singlecolumn" id="823891360FRFM1"> Dale Carnegie (Public speaking and relationship building) Grant Cardone (Sales and Objections) Ford Motor Company product and sales training (previously certified) Chrysler Corporation product and sales training (previously certified) Invited by previous employer to be one of 500 dealers nationwide to receive " SRT Viper " training certified (Completed certification) </div> </div> </div> <div class="section" id="SECTION_SKLL823891362" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL823891362"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823891362_1_536167077" style="padding-top:0px;"> <div class="field singlecolumn" id="823891362FRFM1"> advertising, approach, Army, automotive, closing, credit, client, clients, Customer service experience, customer service, databases, Staff training, expense reports, finance, inspection, inventory, inventory control, leadership skills, marketing strategies, market trends, marketing, market, meetings, merchandising, exchange, Navy, negotiator, newspapers, packaging, Excellent people skills, presentations, public speaker, Public speaking, relationship building, Retail Sales, Sales, sales manager, sales training, seminars, phone, time management, transportation, view, websites</div> </div> </div> </div>

SALES

SALES Summary Focused and dedicated insurance professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. Highlights Self-motivated Driven Clear and articulate phone manner Cheerful and energetic Dependable Property and casualty products Exceptional interpersonal skills Excellent communication skills Strong sales-closer Cold calling Accomplishments Consistently qualify for sales bonuses by exceeding sales targets by items as well as monetary goals. Experience Sales 02/2015 to 12/2015 Company Name City , State Exceeded sales goals to 24,000 in one month's time. Generated new leads weekly. Contacted new and existing customers to discuss how their needs could be met with specific products and services. Responded to all customer inquiries in a timely manner. Retained policyholders during annual renewal period. Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Cold Calls 10/2014 to 02/2015 Company Name City , State Marketing, telemarketing personal and commercial lines. Generated new leads weekly. Developed life insurance and commercial insurance leads to meet monthly sales targets. Receptionist, Telemarketer, Marketing 05/2014 to 10/2014 Company Name City , State Implemented a consultative selling approach on all inbound calls. Acted as a liaison between inside representative with personal and commercial lines. Implemented a consultative selling approach on all inbound calls. Processed applications, payments, corrections, endorsements and cancellations. Called warm leads each week to expand client base. Cold Calls 11/2012 to 01/2014 Company Name City , State Called hundreds of warm leads each week to expand client base. Clerical, Claims Representative, Retention Officer 05/2009 to 11/2011 Company Name City , State Implemented a consultative selling approach on all inbound calls. Promoted client retention through high-quality service and follow through. Maintained detailed account records and contact logs. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Created weekly and monthly reports. Dispersed incoming mail to correct recipients throughout the office. Assistant Manager 05/2007 to 08/2009 Company Name City , State Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Maintained daily record of all transactions. Trained staff to deliver outstanding customer service. Teacher 08/2007 to 03/2008 Company Name City , State Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Created and enforced child-based hands-on curriculum to promote student interest and receptive learning. Designed lesson plans focused on age and level-appropriate material. Teacher 08/2006 to 05/2007 Company Name City , State Promoted good behaviors by using the positive reinforcement method. Established a safe play environment for the children. Supervised children on field trips to local parks, fire stations and zoos. Encouraged children to be understanding of others. Maintained a child-friendly environment with access to outdoor activities. Teacher 08/2004 to 05/2006 Company Name City , State Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Asst. Testing Administrator/Youth Opportunity Asst 09/1998 to 12/2001 Company Name City , State Maintained regularly-scheduled office hours to advise and assist students. Established course websites to make updated handouts and other resources available to students at all times. Proctored exams of all kinds. Introduced students to the concepts of college writing. Education Bachelors Degree : Education 1986 Hyles Anderson College City , State Advanced coursework of 18 credit hours toward Master's Degree. Bachelors Degree : Education Bob Jones University City , State Skills Honest, Reliable, Driven, Enthusiastic people person, Self motivated

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME704356397" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_704356397_1_456490856" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="704356397FNAM1"> </span> <span> </span> <span class="field lName" id="704356397LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM704356399" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM704356399"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356399_1_456491198" style="padding-top:0px;"> <div class="field singlecolumn" id="704356399FRFM1"> <p align="LEFT"> Focused and dedicated insurance professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. </p> </div> </div> </div> <div class="section" id="SECTION_HILT704356400" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT704356400"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356400_1_456491856" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="704356400SKC11"> <ul> <li> Self-motivated</li> <li> Driven</li> <li> Clear and articulate phone manner</li> <li> Cheerful and energetic</li> <li> Dependable<font> </font> </li> </ul> </td> <td class="field twocol_2" id="704356400SKC21"> <ul> <li> Property and casualty products</li> <li> Exceptional interpersonal skills</li> <li> Excellent communication skills</li> <li> Strong sales-closer</li> <li> Cold calling</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM704356500" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM704356500"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356500_1_456491933" style="padding-top:0px;"> <div class="field singlecolumn" id="704356500FRFM1"> <p align="LEFT"> Consistently qualify for sales bonuses by exceeding sales targets by items as well as monetary goals. </p> </div> </div> </div> <div class="section" id="SECTION_EXPR704356401" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR704356401"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356401_1_456490858" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT1"> Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD1"> 02/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT1"> 12/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES1" itemprop="description"> <p align="LEFT"> Exceeded sales goals to 24,000 in one month's time.</p> <p align="LEFT"> Generated new leads weekly.</p> <p align="LEFT"> Contacted new and existing customers to discuss how their needs could be met with specific products and services.</p> <p align="LEFT"> Responded to all customer inquiries in a timely manner.</p> <p align="LEFT"> Retained policyholders during annual renewal period.</p> <p align="LEFT"> Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_2_456490859" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT2"> Cold Calls</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD2"> 10/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT2"> 02/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES2" itemprop="description"> <ul> <li> Marketing, telemarketing personal and commercial lines.</li> <li> Generated new leads weekly.</li> </ul> <p align="LEFT"> Developed life insurance and commercial insurance leads to meet monthly sales targets.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_3_456490860" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT3"> Receptionist, Telemarketer, Marketing</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD3"> 05/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT3"> 10/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES3" itemprop="description"> <ul> <li> Implemented a consultative selling approach on all inbound calls.</li> <li> Acted as a liaison between inside representative with personal and commercial lines.</li> <li> Implemented a consultative selling approach on all inbound calls.</li> <li> Processed applications, payments, corrections, endorsements and cancellations.</li> <li> Called warm leads each week to expand client base.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_4_456490861" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT4"> Cold Calls</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD4"> 11/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT4"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES4" itemprop="description"> <p align="LEFT"> Called hundreds of warm leads each week to expand client base.</p> <br/> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_5_456490862" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT5"> Clerical, Claims Representative, Retention Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD5"> 05/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT5"> 11/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES5" itemprop="description"> <p align="LEFT"> Implemented a consultative selling approach on all inbound calls.</p> <p align="LEFT"> Promoted client retention through high-quality service and follow through.</p> <p align="LEFT"> Maintained detailed account records and contact logs.</p> <p align="LEFT"> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.</p> <p align="LEFT"> Maintained the front desk and reception area in a neat and organized fashion.</p> <p align="LEFT"> Served as central point of contact for all outside vendors needing to gain access to the building.</p> <p align="LEFT"> Planned meetings and prepared conference rooms.</p> <p align="LEFT"> Created weekly and monthly reports.</p> <p align="LEFT"> Dispersed incoming mail to correct recipients throughout the office.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_6_456490863" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT6"> Assistant Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD6"> 05/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT6"> 08/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES6" itemprop="description"> <p align="LEFT"> Delivered excellent customer service by greeting and assisting each customer.</p> <p align="LEFT"> Addressed customer inquiries and resolved complaints.</p> <p align="LEFT"> Stocked and restocked inventory when shipments were received.</p> <p align="LEFT"> Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.</p> <p align="LEFT"> Completed a series of training sessions to advance from Assistant Manager to Store Manager.</p> <p align="LEFT"> Maintained daily record of all transactions.</p> <p align="LEFT"> Trained staff to deliver outstanding customer service.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_7_456490864" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT7"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD7"> 08/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT7"> 03/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES7" itemprop="description"> <p align="LEFT"> Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.</p> <p align="LEFT"> Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.</p> <p align="LEFT"> Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.</p> <p align="LEFT"> Designed lesson plans focused on age and level-appropriate material.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_8_456490865" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT8"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD8"> 08/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT8"> 05/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES8" itemprop="description"> <p align="LEFT"> Promoted good behaviors by using the positive reinforcement method.</p> <p align="LEFT"> Established a safe play environment for the children.</p> <p align="LEFT"> Supervised children on field trips to local parks, fire stations and zoos.</p> <p align="LEFT"> Encouraged children to be understanding of others.</p> <p align="LEFT"> Maintained a child-friendly environment with access to outdoor activities.</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_9_456490866" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT9"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD9"> 08/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT9"> 05/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES9" itemprop="description"> <p align="LEFT"> Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.</p> <p align="LEFT"> Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356401_10_456490867" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704356401JTIT10"> Asst. Testing Administrator/Youth Opportunity Asst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="704356401JSTD10"> 09/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="704356401EDDT10"> 12/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704356401COMP10" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="704356401JCIT10" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="704356401JSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="704356401JDES10" itemprop="description"> <p align="LEFT"> Maintained regularly-scheduled office hours to advise and assist students.</p> <p align="LEFT"> Established course websites to make updated handouts and other resources available to students at all times.</p> <p align="LEFT"> Proctored exams of all kinds.</p> <p align="LEFT"> Introduced students to the concepts of college writing.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC704356402" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC704356402"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356402_1_456490869" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="704356402DGRE1" itemprop="name"> Bachelors Degree</span> <span> : </span> <span class="programline" id="704356402STUY1"> Education</span> <span class="datesWrapper"> <span class="jobdates" id="704356402GRYR1"> 1986</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="704356402SCHO1" itemprop="name"> Hyles Anderson College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="704356402SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="704356402SSTA1"> State</span> <span class="joblocation eduCountry" id="704356402SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="704356402FRFM1"> <p align="LEFT"> Advanced coursework of 18 credit hours toward Master's Degree.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704356402_2_456490868" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="704356402DGRE2" itemprop="name"> Bachelors Degree</span> <span> : </span> <span class="programline" id="704356402STUY2"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="704356402SCHO2" itemprop="name"> Bob Jones University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="704356402SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="704356402SSTA2"> State</span> <span class="joblocation eduCountry" id="704356402SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="704356402FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL704356404" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL704356404"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704356404_1_456490870" style="padding-top:0px;"> <div class="field singlecolumn" id="704356404FRFM1"> <p align="LEFT"> Honest, Reliable, Driven, Enthusiastic people person, Self motivated</p> <br/> </div> </div> </div> </div>

SALES

SALES Summary To obtain a position where I can utilize my skills and work in an environment that will enhance my knowledge and career. Great organization and communication skills that will aid in excellent customer service and satisfaction. Highlights Bi-lingual  Multi-line system expert Superior communication skills Data entry Claims expert Install coordinator Proficient in ordering materials Payroll Cheerful and energetic Effective team player Superior organization skills Dependable and reliable Goal oriented Self motivated Experience Sales 03/2016 to Current Company Name City , State Managing job after sale to completion of install Handling claims Invoices Ordering material Exchanges and returns Track down custom orders to make sure they arrive on time Up-selling customers on special materialsManaged wide variety of customer services and administrative tasks to resolve customer issues quickly and efficiently Install Sales Coordinator 03/2014 to 03/2016 Company Name City , State Managing job after sale to completion of install Handling claims Invoices Installer payroll Ordering material Exchanges and returns Track down custom orders to make sure they arrive on time Up-selling customers on special materials Managed wide variety of customer services and administrative tasks to resolve customer issues quickly and efficiently Keyholder/Sales Associate/Copy Center Supervisor 03/2008 to 12/2013 Company Name City , State Open/close the store in place of manager. Handle customer "issues" in a professional manner. Match customers with the absolute best solution to meet their needs. Complete customer orders in a timely manner. Manage & help all departments of the store reach an exceed sales budgets & goals. Train all new associates in correct policy and procedure. Prepare deposit for previous day of business. Cashier/ Customer Services 01/2006 to 03/2014 Company Name City , State Responsibilities Customer service. Meet & exceed sales goals. Help customer find solutions for his/her business or home. Re-stock and clean front end at the end of shift. Skills Bi-lingual Excellent communication skills Outstanding people skills Creative, insightful, innovative, assertive Leadership- result oriented and goals achiever Efficient under pressure Proficient phone skills Education Business, Freshman Truckee Meadows Community College City , State Business, Freshman High School Diploma 2007 West High School City , State

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME768868683" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_768868683_1_498461189" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="768868683FNAM1"> </span> <span> </span> <span class="field lName" id="768868683LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM768868687" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM768868687"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_768868687_1_498461200" style="padding-top:0px;"> <div class="field singlecolumn" id="768868687FRFM1"> To obtain a position where I can utilize my skills and work in an environment that will enhance my knowledge and career. Great organization and communication skills that will aid in excellent customer service and satisfaction.</div> </div> </div> <div class="section" id="SECTION_HILT768868689" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT768868689"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_768868689_1_498470243" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="768868689SKC11"> <ul> <li> Bi-lingual </li> <li> Multi-line system expert</li> <li> Superior communication skills</li> <li> Data entry</li> <li> Claims expert</li> <li> Install coordinator</li> <li> Proficient in ordering materials</li> <li> Payroll</li> </ul> <div> </div> </td> <td class="field twocol_2" id="768868689SKC21"> <ul> <li> Cheerful and energetic</li> <li> Effective team player</li> <li> Superior organization skills</li> <li> Dependable and reliable</li> <li> Goal oriented </li> <li> Self motivated</li> </ul> <strong> </strong> <br/> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 43px; top: 17px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR768868685" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR768868685"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_768868685_1_700855387" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="768868685JTIT1"> Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="768868685JSTD1"> 03/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="768868685EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="768868685COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="768868685JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="768868685JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="768868685JDES1" itemprop="description"> <ul> <li> Managing job after sale to completion of install</li> <li> Handling claims</li> <li> Invoices</li> <li> Ordering material</li> <li> Exchanges and returns</li> <li> Track down custom orders to make sure they arrive on time</li> <li> Up-selling customers on special materialsManaged wide variety of customer services and administrative tasks to resolve customer issues quickly and efficiently</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_768868685_2_498473699" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="768868685JTIT2"> Install Sales Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="768868685JSTD2"> 03/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="768868685EDDT2"> 03/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="768868685COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="768868685JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="768868685JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="768868685JDES2" itemprop="description"> <ul> <li> Managing job after sale to completion of install</li> <li> Handling claims </li> <li> Invoices </li> <li> Installer payroll</li> <li> Ordering material </li> <li> Exchanges and returns </li> <li> Track down custom orders to make sure they arrive on time</li> <li> Up-selling customers on special materials</li> <li> Managed wide variety of customer services and administrative tasks to resolve customer issues quickly and efficiently</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_768868685_3_498461193" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="768868685JTIT3"> Keyholder/Sales Associate/Copy Center Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="768868685JSTD3"> 03/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="768868685EDDT3"> 12/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="768868685COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="768868685JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="768868685JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="768868685JDES3" itemprop="description"> <ul> <li> Open/close the store in place of manager.</li> <li> Handle customer "issues" in a professional manner.</li> <li> Match customers with the absolute best solution to meet their needs.</li> <li> Complete customer orders in a timely manner.</li> <li> Manage &amp; help all departments of the store reach an exceed sales budgets &amp; goals.</li> <li> Train all new associates in correct policy and procedure.</li> <li> Prepare deposit for previous day of business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_768868685_4_498461194" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="768868685JTIT4"> Cashier/ Customer Services</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="768868685JSTD4"> 01/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="768868685EDDT4"> 03/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="768868685COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="768868685JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="768868685JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="768868685JDES4" itemprop="description"> <ul> <li> Responsibilities Customer service.</li> <li> Meet &amp; exceed sales goals.</li> <li> Help customer find solutions for his/her business or home.</li> <li> Re-stock and clean front end at the end of shift.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL768868688" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL768868688"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_768868688_1_498461201" style="padding-top:0px;"> <div class="field singlecolumn" id="768868688FRFM1"> <ul> <li> Bi-lingual</li> <li> Excellent communication skills</li> <li> Outstanding people skills</li> <li> Creative, insightful, innovative, assertive</li> <li> Leadership- result oriented and goals achiever</li> <li> Efficient under pressure</li> <li> Proficient phone skills</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC768868686" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC768868686"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_768868686_1_498461196" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="768868686DGRE1" itemprop="name"> </span> <span class="programline" id="768868686STUY1"> Business, Freshman</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="768868686SCHO1" itemprop="name"> Truckee Meadows Community College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="768868686SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="768868686SSTA1"> State</span> <span class="joblocation eduCountry" id="768868686SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="768868686FRFM1"> Business, Freshman</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_768868686_2_498461198" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="768868686DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="768868686STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="768868686GRYR2"> 2007</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="768868686SCHO2" itemprop="name"> West High School</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="768868686SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="768868686SSTA2"> State</span> <span class="joblocation eduCountry" id="768868686SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="768868686FRFM2"> </span> </span> </div> </div> </div> </div>

SALES

SALES Summary When thinking of the timeline of my career, numerous bullet points come to mind. Whether it be a skill or achievement that I can bring to the table, there is one common denominator that all of these personal traits fall under: Teamwork. Regardless of what job I may have had in the past, whether it be music education, recruiting, or sales, understanding that I am existing within/leading a team allows me to clearly understand the task at hand. Communication is the number one element to a successful team. A prolonged lack of communication can manifest itself into a negative environment, and it has been my number one priority to make sure everyone involved is on the same page. Highlights 6+ years of B2B sales experience. MS Office proficiency Team building expert Proven sales track record Detail-oriented Sales management Sales Purchasing Quotations Accounts receivable Customer service CAD experience Accomplishments Handled the highest volume account for current employer Developed profitable sales strategy with new product for longtime customer Project Management   Supervised project production efforts to ensure projects were completed to company standards, on time and within budget constraints. Experience Sales 01/2007 to 02/2016 Company Name City , State Initially hired as warehouse manager. Oversaw receiving inventory into stock, maintaining stock, as well as pulling and shipping orders as needed. Primarily used UPS Worldship for ground and LTL packages/pallets. Promoted to inside sales position in 2010 In charge of DAR's largest contracted customer. Main responsibilities involve processing large stock orders which pulled inventory from three different locations as well as drop ship orders. Responsible for replenishing stock as needed. Large customer service portion involved with this account. Fielded technical and specification questions through conference calls between our company's customer as well as the end user customer. Coordinated inspections for return items that were either defective, incorrectly supplied or did not meet the customer's needs. Purchasing, sales, customer service as well as quotations all fall under the job description of an inside sales representative at DAR since it is a small family owned business. Strictly defined roles are not a part of this job. Various situations required different people to take on various responsibilities which is where communication between all stages of an order is pivotal to success. The quotation process would be the most technical aspect of my time at D.A.R. Calculating yields on material needed, required amount of labor (what type of labor) as well as the appropriate mark-up for any given product required constant communication between myself and the employees working the fabrication shop. My greatest feeling of satisfaction came from quoting something never done by the company before and having that turn into an actual order. Acquired new business for a longtime customer through competitive quotes and quick lead times for orders. A close attention to inventory management resulted in quick lead times by making sure stock was available for custom items that customer started to purchase. Every aspect of training for the inside sales position at D.A.R. was on the job. This gives me great confidence to branch out into other industries if so given the chance. Music Teacher/Camp Counselor 01/2003 to 01/2007 Company Name City , State Began as music school receptionist. Duties included informing and educating people of the school's various musical programs along with scheduling lessons and classes. Later began to work as a counselor for their Rock Band Camp, where I was responsible for children ages 7-18. The goal throughout each week was to prepare a diverse set of songs for campers to perform during the camp's end of week concert. I also taught private drum set lessons to several students during this time. Drumset Teacher 01/2007 to 01/2008 Company Name City , State Students under my instruction saw progress throughout their lesson routine. Areas of.instruction included jazz, rock, Latin, and classical percussion. Staffing Coordinator 01/2004 to 01/2006 Company Name City , State Conducted interviews and administered drug tests for new applicants. Matched the skills of on staff workers with the appropriate job that clients needed. Marketing/advertising through mass mailings and faxes. Executed payroll duties at the end of pay period. Education BA : Business Communications 2012 Chestnut Hill College City , State GPA: GPA: 3.40 Business Communications GPA: 3.40 Degree obtained through night course schedule as to allow me to continue working full time. Extracurricular activities during this time centered around playing drums for Main Line Affair, a local area wedding band which made a point to perform for charitable organizations e.g. Angels Flight East, Light the Night and St Baldrick's. Select One : Audio/Video Recording Bloomsburg University of PA City , State , USA Audio/Video Recording Skills advertising, competitive, counselor, clients, customer service, faxes, inside sales, instruction, inventory management, inventory, marketing, payroll, purchasing, quick, receiving, receptionist, sales, scheduling, shipping, specification.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME728983557" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_728983557_1_472197991" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="728983557FNAM1"> </span> <span> </span> <span class="field lName" id="728983557LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM728983559" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM728983559"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728983559_1_472197999" style="padding-top:0px;"> <div class="field singlecolumn" id="728983559FRFM1"> <p align="LEFT"> When thinking of the timeline of my career, numerous bullet points come to mind. Whether it be a skill or achievement that I can bring to the table, there is one common denominator that all of these personal traits fall under: Teamwork. Regardless of what job I may have had in the past, whether it be music education, recruiting, or sales, understanding that I am existing within/leading a team allows me to clearly understand the task at hand. Communication is the number one element to a successful team. A prolonged lack of communication can manifest itself into a negative environment, and it has been my number one priority to make sure everyone involved is on the same page.</p> </div> </div> </div> <div class="section" id="SECTION_HILT728983560" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT728983560"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728983560_1_472203195" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="728983560SKC11"> <ul> <li> 6+ years of B2B sales experience.</li> <li> MS Office proficiency</li> <li> Team building expert</li> <li> Proven sales track record</li> <li> Detail-oriented</li> <li> Sales management</li> </ul> </td> <td class="field twocol_2" id="728983560SKC21"> <ul> <li> Sales</li> <li> Purchasing</li> <li> Quotations</li> <li> Accounts receivable</li> <li> Customer service</li> <li> CAD experience</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM728984128" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM728984128"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728984128_1_472206236" style="padding-top:0px;"> <div class="field singlecolumn" id="728984128FRFM1"> <p align="LEFT"> Handled the highest volume account for current employer</p> <p align="LEFT"> Developed profitable sales strategy with new product for longtime customer</p> <p align="LEFT"> <i> Project Management</i>  </p> <ul> <li> Supervised project production efforts to ensure projects were completed to company standards, on time and within budget constraints.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR728983561" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR728983561"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728983561_1_472197993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="728983561JTIT1"> Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="728983561JSTD1"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="728983561EDDT1"> 02/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="728983561COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="728983561JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="728983561JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="728983561JDES1" itemprop="description"> <ul> <li> Initially hired as warehouse manager.</li> <li> Oversaw receiving inventory into stock, maintaining stock, as well as pulling and shipping orders as needed.</li> <li> Primarily used UPS Worldship for ground and LTL packages/pallets.</li> <li> Promoted to inside sales position in 2010 In charge of DAR's largest contracted customer.</li> <li> Main responsibilities involve processing large stock orders which pulled inventory from three different locations as well as drop ship orders.</li> <li> Responsible for replenishing stock as needed.</li> <li> Large customer service portion involved with this account.</li> <li> Fielded technical and specification questions through conference calls between our company's customer as well as the end user customer.</li> <li> Coordinated inspections for return items that were either defective, incorrectly supplied or did not meet the customer's needs.</li> <li> Purchasing, sales, customer service as well as quotations all fall under the job description of an inside sales representative at DAR since it is a small family owned business.</li> <li> Strictly defined roles are not a part of this job.</li> <li> Various situations required different people to take on various responsibilities which is where communication between all stages of an order is pivotal to success.</li> <li> The quotation process would be the most technical aspect of my time at D.A.R.</li> <li> Calculating yields on material needed, required amount of labor (what type of labor) as well as the appropriate mark-up for any given product required constant communication between myself and the employees working the fabrication shop.</li> <li> My greatest feeling of satisfaction came from quoting something never done by the company before and having that turn into an actual order.</li> <li> Acquired new business for a longtime customer through competitive quotes and quick lead times for orders.</li> <li> A close attention to inventory management resulted in quick lead times by making sure stock was available for custom items that customer started to purchase.</li> <li> Every aspect of training for the inside sales position at D.A.R. was on the job. This gives me great confidence to branch out into other industries if so given the chance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_728983561_2_472197994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="728983561JTIT2"> Music Teacher/Camp Counselor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="728983561JSTD2"> 01/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="728983561EDDT2"> 01/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="728983561COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="728983561JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="728983561JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="728983561JDES2" itemprop="description"> <ul> <li> Began as music school receptionist.</li> <li> Duties included informing and educating people of the school's various musical programs along with scheduling lessons and classes.</li> <li> Later began to work as a counselor for their Rock Band Camp, where I was responsible for children ages 7-18.</li> <li> The goal throughout each week was to prepare a diverse set of songs for campers to perform during the camp's end of week concert.</li> <li> I also taught private drum set lessons to several students during this time.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_728983561_3_472197995" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="728983561JTIT3"> Drumset Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="728983561JSTD3"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="728983561EDDT3"> 01/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="728983561COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="728983561JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="728983561JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="728983561JDES3" itemprop="description"> <ul> <li> Students under my instruction saw progress throughout their lesson routine.</li> <li> Areas of.instruction included jazz, rock, Latin, and classical percussion.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_728983561_4_472197996" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="728983561JTIT4"> Staffing Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="728983561JSTD4"> 01/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="728983561EDDT4"> 01/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="728983561COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="728983561JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="728983561JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="728983561JDES4" itemprop="description"> <ul> <li> Conducted interviews and administered drug tests for new applicants.</li> <li> Matched the skills of on staff workers with the appropriate job that clients needed.</li> <li> Marketing/advertising through mass mailings and faxes.</li> <li> Executed payroll duties at the end of pay period.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC728983562" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC728983562"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728983562_1_472197997" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="728983562DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="728983562STUY1"> Business Communications</span> <span class="datesWrapper"> <span class="jobdates" id="728983562GRYR1"> 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="728983562SCHO1" itemprop="name"> Chestnut Hill College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="728983562SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="728983562SSTA1"> State</span> <span class="joblocation eduCountry" id="728983562SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="728983562GRPA1"> GPA: 3.40</span> </span> <span class="paddedline"> <span class="field" id="728983562FRFM1"> <p align="LEFT"> Business Communications GPA: 3.40 Degree obtained through night course schedule as to allow me to continue working full</p> <p align="LEFT"> time. Extracurricular activities during this time centered around playing drums for Main Line Affair, a local area wedding band which made a point to perform for charitable organizations e.g. Angels Flight East, Light the Night and St Baldrick's.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_728983562_2_472197998" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="728983562DGRE2" itemprop="name"> Select One</span> <span> : </span> <span class="programline" id="728983562STUY2"> Audio/Video Recording</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="728983562SCHO2" itemprop="name"> Bloomsburg University of PA</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="728983562SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="728983562SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="728983562SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="728983562FRFM2"> <p align="LEFT"> Audio/Video Recording</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL728983564" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL728983564"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_728983564_1_472198000" style="padding-top:0px;"> <div class="field singlecolumn" id="728983564FRFM1"> <p align="LEFT"> advertising, competitive, counselor, clients, customer service, faxes, inside sales, instruction, inventory management, inventory, marketing, payroll, purchasing, quick, receiving, receptionist, sales, scheduling, shipping, specification.</p> </div> </div> </div> </div>

SALES

SALES Summary Enthusiastic, reliable and well­ organized Office Assistant with solid background in data entry, communication, telephone and customer service skills. Ability to manage daily office functions with a strength in managing multiple projects simultaneously. Highlights Professional mature attitude and appearance Professional phone etiquette Excellent communication skills Effective time management, organization, and multi- tasking skills Quick to learn Dependable Ability to work independently and collaboratively Customer service-oriented Detail oriented Ability to work under pressure and meet strict deadlines Multi-line phone proficiency Filing and data archiving Data Entry Familiarity with Microsoft Office, Word, Excel, PowerPoint, Outlook and Quickbooks Work Experience Sales Feb 2008 to Jun 2014 Company Name － City , State In this small, family owned business there are a lot of hats to be worn. And with just 4 employees to run this store; a store manager, two salespeople and our jeweler, this is not just a sales job. I provided courteous and prompt service by greeting & welcoming customers, assisting them in locating what they're looking for and provided excellent after­sales service by sending out thank you letters, birthday & anniversary reminders and follow­up calls to check in and see how everything is going with their purchases. I keep the behind the scenes of the store running smoothly by ordering all supplies; jewelry boxes, gift bags, watch batteries and all office and shipping supplies. I assisted in ordering new merchandise for the store, picking new styles and creating new styles through our custom jewelry design. I used POS data entry for all sales, customer contact information, research of transaction history and entering all inventory into the store data base. I used Outlook for all email correspondence, Microsoft Word for all documents, Excel spreadsheet for inventory of certain items and QuickBooks for payments. Other office functions included shipping via UPS, FedEx and USPS, scanning of documents, photo documentation for appraisals, making photocopies, sending faxes and filing of paperwork, invoices and all vendor files. Create new vendor files and purge year end to storage for safe keeping. I answered multi­line telephone system, took messages, return calls and transfer appropriate calls to the owner.   REASON FOR LEAVING   Left work to be stay at home baseball mom to teenage son. With my husband working overseas, the M-SAT 9-7pm hours I worked weren't allowing for necessary time with him for homework and transportation to/from baseball games Sales / Asst Manager/ Manager/ Sales Nov 1996 to Feb 2008 Company Name － City , State Virginia Beach, VA - Louisville, KY - Waterford, CT - Jacksonville, FL 11/1996 - 02/2008 A Jewelry Sales Associate is responsible for entertaining customers by answering their questions with a respectable manner, giving assistance to the clients by showing the merchandise, describing it and allowing them to try it on. Sales Associates are also responsible for safekeeping afterwards to avoid losses and theft. Responsible for facilitating the customer's payment of cash, credit, or in­house financing when the sale is made. Responsible for visual merchandising, cleaning the displays and store for a more pleasing display of items. Responsible for inventory of all items from daily/nightly counts, receiving/inputting new inventory into computer and put out to stock. Responsible to report any suspicious persons or activity as well as any missing merchandise. As Assistant Manager, I assisted in the management of employees sales, scheduling along with my usual sales requirements. Acted as the manager in his/her absence. Trained and served as a peer coach for new sales associates Helped customers with questions, problems and complaints in person and via telephone. As Store Manager, I was responsible to run a profitable store. My duties were to train/ manage my team, build moral and create a fun but professional working environment. I had to drive my team to keep with the companies expectations. We had quotas to meet & exceed. Time management and extreme organization is a must Managed staff of approximately 6 sales associates and an assistant manager. Counted morning and nighttime cash drawers and made bank deposits daily. Assigned employees to specific duties to best meet the needs of the store. Responsible for weekly recruiting of the mall for new hires. Review all applications weekly, interviewed job candidates and made staffing decisions. Trained and developed new associates on POS system and key sales tactics. Required to attend monthly Management meetings with District Manager to go over stores sales, employees individual performance percentages and staff issues. Responsible to perform employee evaluations/reviews for promotion/ demotion or letting go. Scheduled and led weekly store meetings for all employees. Reordered inventory when it dropped below predetermined levels Conducted store inventories using third party inventory group REGIS and store employees Performed inventory reconciliation to find any missing merchandise and errors in inventory evaluation report Generated repeat business through exceptional customer service and trained my employees to do the same. REASON FOR LEAVING   Left from 2003-2006 for move to overseas duty station in Guam. Left for good in 2/2008 to get out of the big, pushy corporate world and took job with small family owned business for better opportunity. Accounts Coordinator Aug 1993 to Nov 1994 Company Name － City , State Accounting Coordinator's job is to manage and process all vendor invoices and ensure integrity of all payments for the company. Match invoices and checks. Coordinate with suppliers and maintain records of all payment status Prepare checks to pay subs weekly Posted receipts to appropriate general ledger accounts. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account. Researched and resolved accounts payable discrepancies. Coded and entered invoices each day into the in-house accounting software. Reconciled vendor statements and handled payment complaints or discrepancies. Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions. Communicate effectively with manager, supervisor, vendors, suppliers, subs and field staff. Managed all incoming calls, transferred to appropriate departments and took messages when needed. Managed daily mail, sorted and delivered to each department. REASON FOR LEAVING   Left to be stay at home mom after birth of 3rd child Bank Teller Feb 1991 to Aug 1993 Company Name － City , State A bank teller is one of the most important profiles in a banking institution, a front line executive, and often the first person who is approached by the customers. Multitasking is a must. Responsibilities include cash/currency handling, check cashing, taking deposits & withdrawals, all with maintained balancing record of 100% accuracy rate. All errors had to be found, corrected and reconciled before end of day. Using good communication and listening skills to provide excellent customer service Rapidly and efficiently prepared customer and ATM cash and change orders at counter as well as busy drive-thru window. Organized, stocked and maintained the teller window area. Processed quarterly Vault and ATM audits with a zero error rate. Collected member loan payments. Sold cashier's checks, traveler's checks and money orders. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Maintained friendly and professional customer interactions. Maintains records, sales referrals for accounts as well as spotting scams. Also spent some time as a floating teller which created diversity and confidence traveling to different locations with different customers, new faces to learn and work with. REASON FOR LEAVING   I was recruited, offered and accepted better job opportunity with Squires Homes Education High School Diploma , General/business studies 1985 Miami Coral Park － City , State , US 1985, Graduated with High School Diploma: general/business studies Miami Coral Park Srn High - Miami, FL Skills Sales, Telephone, Inventory, Point Of Sale, Credit, Cash, Customer Service, Receptionist, Retail Sales, Answering, Associate, Clients, Exceed, Merchandising, New Hires, New Sales, POS System, Reconciliation, Recruiting, Sales Associate, Sales Associates, Scheduling, Staffing, The Sale, Time Management, Visual Merchandising, Payments, Invoices, All Sales, Correspondence, Data Entry, Documentation, Excel, Filing, Microsoft Word, Ordering, Outlook, Quickbooks, Sales Service, Scanning, Shipping, Word, Audits, Bank Teller, Change Orders, Loans, Multitasking, Accounting, Accounts Payable, Accounts Receivable, Between Accounts, General Ledger, Incoming Calls, Invoice, Purchase Orders, Archiving, Data Archiving, Detail Oriented, Etiquette, Excellent Communication Skills, Excellent Multi-tasker, Microsoft Office, Ms Office, Multi-line, Multi-line Phone, Office Assistant, Phone Etiquette, Power point

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME583546405" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_583546405_1_379876492" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="583546405FNAM1"> </span> <span> </span> <span class="field" id="583546405LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM583546407" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM583546407"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583546407_1_379876494" style=" padding-top:0px; "> <div class="field singlecolumn" id="583546407FRFM1"> <p align="LEFT"> Enthusiastic, reliable and well­ organized Office Assistant with solid background in data entry, communication, telephone and customer service skills. Ability to manage daily office functions with a strength in managing multiple projects simultaneously.</p> </div> </div> </div> <div class="section" id="SECTION_HILT583546408" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT583546408"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583546408_1_379876495" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="583546408SKC11"> <p align="LEFT"> Professional mature attitude and appearance Professional phone etiquette Excellent communication skills Effective time management, organization, and multi- tasking skills Quick to learn Dependable Ability to work independently and collaboratively Customer service-oriented Detail oriented Ability to work under pressure and meet strict deadlines Multi-line phone proficiency Filing and data archiving Data Entry Familiarity with Microsoft Office, Word, Excel, PowerPoint, Outlook and Quickbooks</p> <br/> </td> <td class="field twocol_2" id="583546408SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR583546409" style=" padding-top:5px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR583546409"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583546409_1_379876501" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="583546409JTIT1"> Sales</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="583546409JSTD1"> Feb 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="583546409EDDT1"> Jun 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="583546409COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="583546409JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583546409JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="583546409JDES1" itemprop="description"> <br/> <p align="LEFT"> In this small, family owned business there are a lot of hats to be worn. And with just 4 employees to run this store; a store manager, two salespeople and our jeweler, this is not just a sales job. </p> <p align="LEFT"> I provided courteous and prompt service by greeting &amp; welcoming customers, assisting them in locating what they're looking for and provided excellent after­sales service by sending out thank you letters, birthday &amp; anniversary reminders and follow­up calls to check in and see how everything is going with their purchases. </p> <p align="LEFT"> I keep the behind the scenes of the store running smoothly by ordering all supplies; jewelry boxes, gift bags, watch batteries and all office and shipping supplies. I assisted in ordering new merchandise for the store, picking new styles and creating new styles through our custom jewelry design. I used POS data entry for all sales, customer contact information, research of transaction history and entering all inventory into the store data base. I used Outlook for all email correspondence, Microsoft Word for all documents, Excel spreadsheet for inventory of certain items and QuickBooks for payments. Other office functions included shipping via UPS, FedEx and USPS, scanning of documents, photo documentation for appraisals, making photocopies, sending faxes and filing of paperwork, invoices and all vendor files. Create new vendor files and purge year end to storage for safe keeping. I answered multi­line telephone system, took messages, return calls and transfer appropriate calls to the owner.</p> <p align="LEFT"> <b> </b>  </p> <p align="LEFT"> <b> REASON FOR LEAVING</b>  </p> <p align="LEFT"> Left work to be stay at home baseball mom to teenage son. </p> <p align="LEFT"> With my husband working overseas, the M-SAT 9-7pm hours I worked weren't allowing for necessary time with him for homework and transportation to/from baseball games</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583546409_2_379876498" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:20px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="583546409JTIT2"> Sales / Asst Manager/ Manager/ Sales</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="583546409JSTD2"> Nov 1996</span> <span> to </span> <span class="jobdates" format="%b %Y" id="583546409EDDT2"> Feb 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="583546409COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="583546409JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583546409JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="583546409JDES2" itemprop="description"> <p align="LEFT"> Virginia Beach, VA - Louisville, KY - Waterford, CT - Jacksonville, FL 11/1996 - 02/2008 A Jewelry Sales Associate is responsible for entertaining customers by answering their questions with a respectable manner, giving assistance to the clients by showing the merchandise, describing it and allowing them to try it on. Sales Associates are also responsible for safekeeping afterwards to avoid losses and theft. Responsible for facilitating the customer's payment of cash, credit, or in­house financing when the sale is made. Responsible for visual merchandising, cleaning the displays and store for a more pleasing display of items. Responsible for inventory of all items from daily/nightly counts, receiving/inputting new inventory into computer and put out to stock. Responsible to report any suspicious persons or activity as well as any missing merchandise. As Assistant Manager, I assisted in the management of employees sales, scheduling along with my usual sales requirements. Acted as the manager in his/her absence. Trained and served as a peer coach for new sales associates Helped customers with questions, problems and complaints in person and via telephone. As Store Manager, I was responsible to run a profitable store. My duties were to train/ manage my team, build moral and create a fun but professional working environment. I had to drive my team to keep with the companies expectations. We had quotas to meet &amp; exceed. Time management and extreme organization is a must Managed staff of approximately 6 sales associates and an assistant manager. Counted morning and nighttime cash drawers and made bank deposits daily. Assigned employees to specific duties to best meet the needs of the store. Responsible for weekly recruiting of the mall for new hires. Review all applications weekly, interviewed job candidates and made staffing decisions. Trained and developed new associates on POS system and key sales tactics. Required to attend monthly Management meetings with District Manager to go over stores sales, employees individual performance percentages and staff issues. Responsible to perform employee evaluations/reviews for promotion/ demotion or letting go. Scheduled and led weekly store meetings for all employees. Reordered inventory when it dropped below predetermined levels Conducted store inventories using third party inventory group REGIS and store employees Performed inventory reconciliation to find any missing merchandise and errors in inventory evaluation report Generated repeat business through exceptional customer service and trained my employees to do the same.</p> <br/> <p align="LEFT"> <b> REASON FOR LEAVING</b>  </p> <p align="LEFT"> Left from 2003-2006 for move to overseas duty station in Guam.</p> <p align="LEFT"> Left for good in 2/2008 to get out of the big, pushy corporate world and took job with small family owned business for better opportunity. </p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583546409_3_379876497" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:20px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="583546409JTIT3"> Accounts Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="583546409JSTD3"> Aug 1993</span> <span> to </span> <span class="jobdates" format="%b %Y" id="583546409EDDT3"> Nov 1994</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="583546409COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="583546409JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583546409JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="583546409JDES3" itemprop="description"> <br/> <p align="LEFT"> Accounting Coordinator's job is to manage and process all vendor invoices and ensure integrity of all payments for the company. Match invoices and checks. Coordinate with suppliers and maintain records of all payment status Prepare checks to pay subs weekly Posted receipts to appropriate general ledger accounts. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account. Researched and resolved accounts payable discrepancies. Coded and entered invoices each day into the in-house accounting software. Reconciled vendor statements and handled payment complaints or discrepancies. Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions. Communicate effectively with manager, supervisor, vendors, suppliers, subs and field staff. Managed all incoming calls, transferred to appropriate departments and took messages when needed. Managed daily mail, sorted and delivered to each department.</p> <br/> <p align="LEFT"> <b> REASON FOR LEAVING</b>  </p> <p align="LEFT"> Left to be stay at home mom after birth of 3rd child</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583546409_4_379876496" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="583546409JTIT4"> Bank Teller</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="583546409JSTD4"> Feb 1991</span> <span> to </span> <span class="jobdates" format="%b %Y" id="583546409EDDT4"> Aug 1993</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="583546409COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="583546409JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583546409JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="583546409JDES4" itemprop="description"> <br/> <p align="LEFT"> A bank teller is one of the most important profiles in a banking institution, a front line executive, and often the first person who is approached by the customers. Multitasking is a must. Responsibilities include cash/currency handling, check cashing, taking deposits &amp; withdrawals, all with maintained balancing record of 100% accuracy rate. All errors had to be found, corrected and reconciled before end of day. Using good communication and listening skills to provide excellent customer service Rapidly and efficiently prepared customer and ATM cash and change orders at counter as well as busy drive-thru window. Organized, stocked and maintained the teller window area. Processed quarterly Vault and ATM audits with a zero error rate. Collected member loan payments. Sold cashier's checks, traveler's checks and money orders. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Maintained friendly and professional customer interactions. Maintains records, sales referrals for accounts as well as spotting scams. Also spent some time as a floating teller which created diversity and confidence traveling to different locations with different customers, new faces to learn and work with.</p> <br/> <p align="LEFT"> <b> REASON FOR LEAVING</b>  </p> <p align="LEFT"> I was recruited, offered and accepted better job opportunity with Squires Homes</p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC583546410" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC583546410"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583546410_1_379876503" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="583546410DGRE1" itemprop="name"> High School Diploma</span> <span> , </span> <span class="programline" id="583546410STUY1"> General/business studies</span> <span class="datesWrapper"> <span class="jobdates" id="583546410GRYR1"> 1985</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="583546410SCHO1" itemprop="name"> Miami Coral Park </span> <span> － </span> <span class="joblocation jobcity" id="583546410SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="583546410SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="583546410SCNT1"> US</span> </span> <span class="field" id="583546410FRFM1"> <br/> <p align="LEFT"> 1985, Graduated with High School Diploma: general/business studies Miami Coral Park Srn High - Miami, FL </p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL583546412" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL583546412"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583546412_1_379876504" style=" padding-top:0px; "> <div class="field singlecolumn" id="583546412FRFM1"> <p align="LEFT"> Sales, Telephone, Inventory, Point Of Sale, Credit, Cash, Customer Service, Receptionist, Retail Sales, Answering, Associate, Clients, Exceed, Merchandising, New Hires, New Sales, POS System, Reconciliation, Recruiting, Sales Associate, Sales Associates, Scheduling, Staffing, The Sale, Time Management, Visual Merchandising, Payments, Invoices, All Sales, Correspondence, Data Entry, Documentation, Excel, Filing, Microsoft Word, Ordering, Outlook, Quickbooks, Sales Service, Scanning, Shipping, Word, Audits, Bank Teller, Change Orders, Loans, Multitasking, Accounting, Accounts Payable, Accounts Receivable, Between Accounts, General Ledger, Incoming Calls, Invoice, Purchase Orders, Archiving, Data Archiving, Detail Oriented, Etiquette, Excellent Communication Skills, Excellent Multi-tasker, Microsoft Office, Ms Office, Multi-line, Multi-line Phone, Office Assistant, Phone Etiquette, Power point</p> </div> </div> </div> </div>

SALES

SALES Career Overview Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Skill Highlights Time management Meticulous attention to detail Microsoft Office proficiency Invoice processing Travel administration Scheduling Self-starter Meeting planning Core Accomplishments Calendaring   Planned all meetings and travel for CEO. Scheduling   Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. Process Improvement   Oversaw implementation of new phone system which resulted in more cost-effective service. Research   Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes. Data Organization   Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Multitasking   Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Administration   Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Reporting   Maintained status reports to provide management with updated information for client projects. Planning   Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees. Ensured staff was equipped with all necessary supplies and collateral for long distance travel. Formally recognized for playing an instrumental role in the implementation of cost savings measures. Experience Sales October 2014 to Current Company Name － City , State Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up. Freelance January 2014 to Current Company Name － City , State Arranged appropriate travel, visas, agendas, necessary contacts and country information.Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.Wrote and distributed meeting minutes to appropriate individuals.Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.Managed desktop publishing and proposal and memo typing. Executive Assistant Executive Assistant February 2011 to July 2013 Company Name － City , State Sole assistant for Eastern half of North America Highly versed in linguistics, strategic writing and language. Composed marketing documentation in addition to territory-wide email Prepared and processed expense reports, enforced mandatory budget policies for sales account managers Simultaneously managed calendars of numerous executives Booked travel, both international & domestic Managed facility logistics, vendor maintenance Managed training classes ranging from 5 to 50 guests for McAfee's New York City office Staffed conferences held at the Jacob Javitz center in New York City as well as Las Vegas' boutique hotel The Venetian Planned and attended quarterly reviews in five regions across North America. Human Resources representative for New York City; conceptualized and placed into action a uniform on- boarding manual Fully versed in sales and operational data, forecasting Assisted, and more importantly was trusted, in details of personal matters. Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Scheduled Board of Directors meetings and assisted with meeting materials and agendas. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Provided logistical support to visiting executives in coordination with other Executive Assistants. Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Investigated issues and problems and drafted responses to urgent requests. Served as Executive Assistant to the national sales manager, marketing manager and senior product managers. Initiated and updated yearly dealer agreements and dealer applications. Approved travel expenses and reimbursement requests. Arranged appropriate travel, visas, agendas, necessary contacts and country information. Supervisor June 2006 to February 2011 Company Name － City , State Oversaw staff ranging from 2-10 employees per shift Observed established trends to market purposefully, divided sales into micro-segments, in order to increase RTD sales Utilized revenue data along with environmental factors as primary source of research based upon direct contact with consumers. Education Bachelor's : Anthropology Hunter College － City , State Emphasis in Linguistics Skills Microsoft Office Suite, Calendaring, Critical Thinking, Travel Arrangements Additional Information LINKS http://www.linkedin.com/in/rachellascalla

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME554335172" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_554335172_1_361417042" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="554335172FNAM1"> </span> <span> </span> <span class="field" id="554335172LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM554335174" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM554335174"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335174_1_361422153" style=" padding-top:0px; "> <div class="field singlecolumn" id="554335174FRFM1"> <p align="LEFT"> Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.</p> </div> </div> </div> <div class="section" id="SECTION_HILT554335175" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT554335175"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335175_1_361417049" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="554335175SKC11"> <p align="LEFT"> Time management</p> <p align="LEFT"> Meticulous attention to detail</p> <p align="LEFT"> Microsoft Office proficiency</p> <p align="LEFT"> Invoice processing</p> <p align="LEFT"> </p> <br/> </td> <td class="field twocol_2 charspace" id="554335175SKC21"> <ul> <li> Travel administration</li> <li> Scheduling</li> <li> Self-starter</li> <li> Meeting planning</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM554335176" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM554335176"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335176_1_361418931" style=" padding-top:0px; "> <div class="field singlecolumn" id="554335176FRFM1"> <p align="LEFT"> <i> Calendaring</i>  </p> <ul> <li> Planned all meetings and travel for CEO.</li> </ul> <p align="LEFT"> <i> Scheduling</i>  </p> <ul> <li> Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.</li> </ul> <p align="LEFT"> <i> Process Improvement</i>  </p> <ul> <li> Oversaw implementation of new phone system which resulted in more cost-effective service.</li> </ul> <p align="LEFT"> <i> Research</i>  </p> <ul> <li> Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.</li> </ul> <p align="LEFT"> <i> Data Organization</i>  </p> <ul> <li> Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.</li> </ul> <p align="LEFT"> <i> Multitasking</i>  </p> <ul> <li> Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.</li> </ul> <p align="LEFT"> <i> Administration</i>  </p> <ul> <li> Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.</li> </ul> <p align="LEFT"> <i> Reporting</i>  </p> <ul> <li> Maintained status reports to provide management with updated information for client projects.</li> </ul> <p align="LEFT"> <i> Planning</i>  </p> <ul> <li> Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.</li> <li> Ensured staff was equipped with all necessary supplies and collateral for long distance travel.</li> </ul> <p align="LEFT"> Formally recognized for playing an instrumental role in the implementation of cost savings measures.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR554335177" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR554335177"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335177_1_361417044" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="554335177JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="554335177JSTD1"> October 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="554335177EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="554335177COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="554335177JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="554335177JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="554335177JDES1" itemprop="description"> <p align="LEFT"> Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_554335177_2_361417045" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="554335177JTIT2"> Freelance</span> <br/> <span> <span class="jobdates" format="%B %Y" id="554335177JSTD2"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="554335177EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="554335177COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="554335177JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="554335177JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="554335177JDES2" itemprop="description"> <p align="LEFT"> Arranged appropriate travel, visas, agendas, necessary contacts and country information.Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.Wrote and distributed meeting minutes to appropriate individuals.Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.Managed desktop publishing and proposal and memo typing.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_554335177_3_361417046" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="554335177JTIT3"> Executive Assistant Executive Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="554335177JSTD3"> February 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="554335177EDDT3"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="554335177COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="554335177JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="554335177JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="554335177JDES3" itemprop="description"> <ul> <li> Sole assistant for Eastern half of North America Highly versed in linguistics, strategic writing and language.</li> <li> Composed marketing documentation in addition to territory-wide email Prepared and processed expense reports, enforced mandatory budget policies for sales account managers Simultaneously managed calendars of numerous executives Booked travel, both international &amp; domestic Managed facility logistics, vendor maintenance Managed training classes ranging from 5 to 50 guests for McAfee's New York City office Staffed conferences held at the Jacob Javitz center in New York City as well as Las Vegas' boutique hotel The Venetian Planned and attended quarterly reviews in five regions across North America.</li> <li> Human Resources representative for New York City; conceptualized and placed into action a uniform on- boarding manual Fully versed in sales and operational data, forecasting Assisted, and more importantly was trusted, in details of personal matters.</li> <li> Designed PowerPoint presentations for monthly divisional meetings with top-level executives.</li> <li> Scheduled Board of Directors meetings and assisted with meeting materials and agendas.</li> <li> Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.</li> <li> Collaborated with other administrative team members, human resources and the finance department on special projects and events.</li> <li> Provided logistical support to visiting executives in coordination with other Executive Assistants.</li> <li> Coordinated customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.</li> <li> Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.</li> <li> Investigated issues and problems and drafted responses to urgent requests.</li> <li> Served as Executive Assistant to the national sales manager, marketing manager and senior product managers.</li> <li> Initiated and updated yearly dealer agreements and dealer applications.</li> <li> Approved travel expenses and reimbursement requests.</li> <li> Arranged appropriate travel, visas, agendas, necessary contacts and country information.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_554335177_4_361417047" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="554335177JTIT4"> Supervisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="554335177JSTD4"> June 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="554335177EDDT4"> February 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="554335177COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="554335177JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="554335177JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="554335177JDES4" itemprop="description"> <ul> <li> Oversaw staff ranging from 2-10 employees per shift Observed established trends to market purposefully, divided sales into micro-segments, in order to increase RTD sales Utilized revenue data along with environmental factors as primary source of research based upon direct contact with consumers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC554335178" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC554335178"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335178_1_361417048" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="554335178DGRE1" itemprop="name"> Bachelor's</span> <span> : </span> <span class="programline" dependency="STUY" id="554335178STUY1"> Anthropology</span> <span class="jobdates" id="554335178GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="554335178SCHO1" itemprop="name"> Hunter College</span> <span> － </span> <span class="joblocation jobcity" id="554335178SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="554335178SSTA1"> State</span> <span class="joblocation jobstate" id="554335178SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="554335178FRFM1"> <p align="LEFT"> Emphasis in Linguistics</p> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL554335186" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL554335186"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335186_1_361417050" style=" padding-top:0px; "> <div class="field singlecolumn" id="554335186FRFM1"> <p align="LEFT"> Microsoft Office Suite, Calendaring, Critical Thinking, Travel Arrangements</p> </div> </div> </div> <div class="section" id="SECTION_ADDI554335187" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI554335187"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_554335187_1_361417051" style=" padding-top:0px; "> <div class="field singlecolumn" id="554335187FRFM1"> <ul> <li> LINKS </li> <br/> <li> http://www.linkedin.com/in/rachellascalla</li> </ul> </div> </div> </div> </div>

SALES

SALES Professional Summary Talented Construction Manager with more than twenty years of success on various projects as an Independent Contractor. Solid experience managing all levels of small to large scale projects. Extensive experience in the preparation of complete cost estimation. Accomplished in completing project on time at or under budget. Strong leadership and relationship building skills by providing clear direction and explanation of plans and contract terms. Meticulous work. Proficient at juggling multiple tasks, working under pressure, and take pride in attention to detail. Collaborate successfully with architects, owners and construction staff to complete multi-million dollar projects. Experience 01/2016 to Current Sales Company Name － City , State Sell rifles, pistols, shotguns and their accessories. Provide quality control for state and federal required paperwork. Provide excellent customer service by identifying customer and company needs. Provide company maintenance services. Competently install purchased accessories to customer firearms. 01/1992 to 01/2015 Broadcast Engineer / Construction Project Manager City , State Reviewed plans and specs during the schematic design of pre-construction. Completed tear-down of existing structures and prepared for new construction Coordinated utility service providers according to project schedules. Obtained building and specialty permits from local jurisdictional agencies. Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues. Performed regular job site observations to provide direction for all general contractor personnel. Reported to the immediate supervisors on production and conformance with the contract schedule. Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives. Worked with construction administration consultants to plan field observations on schedule. Digitally archived weekly progress and technical "Knowledge Base" photographs of all assigned projects. Prepared and followed through on all required punch lists. Oversaw the entire building turnover process, while enhancing communication between all construction managem Assisted the operations group with warranty service repairs. Determined the project schedule, which included the sequence of all construction activities. Prepared regular interval progress reports. Offered technical assistance to service providers. Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions. Guided and directed third-party inspectors through project construction, commissioning and closeout. Avoided construction delays by efficiently following through with all site inspections in a timely manner. Scheduled all contractors and materials deliveries. Implemented systems to improve process efficiency and reduce the project duration. Trained and promoted continued education for all onsite crew members. 01/1985 to 01/1992 Plumber Company Name － City , State Full time service and repair plumber for residential and commercial sites Developed and implemented a successful contract platform Research and implemented their leak detection unit Built and fostered a strong relationship with the Sacramento area restaurant community Safety Officer for THE Plumbing Company, conducting weekly safety meetings and review Developed and taught plumbing code classes to new and seasoned employees Specialized in replacing restaurant waste-drain vent systems while keeping business open Eliminated risks by correctly identifying potential safety hazards. Interpreted blueprints to determine locations, quantities and sizes of materials required. Expanded trade knowledge by networking with colleagues and participating in courses and seminars. Read blueprints to determine appropriate materials and procedures for each project. Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals. Independently worked on projects, while offering process coordination and cooperation with other teams. Complied with all local plumbing codes throughout the duration of each project. Inspected structures to avoid any obstruction and delays throughout the project. Prepared detailed records of all project tasks from start to finish. Offered guidance and training to junior team members. Education 1972 High School Diploma Somerville High School － City , State 1976 Associate of Arts : math and science Somerset County Collete － City , State math and science 1978 Bachelor of Arts : Broadcast Communication Geneva College － City , State Broadcast Communication Skills blueprints, Read blueprints, interpersonal & communication, conferences, customer relations, excellent customer service, direction, Hiring, Layout, materials, meetings, networking, new construction, personnel, Plumbing, plumber, improve process, progress, quality, quality control, repairs, Research, Safety, FM, scheduling, seminars, tear, technical assistance, Troubleshooting

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME807078087" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_807078087_1_524385185" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="807078087FNAM1"> </span> <span> </span> <span class="field" id="807078087LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM807078091" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM807078091"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807078091_1_524385196" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="807078091FRFM1"> Talented Construction Manager with more than twenty years of success on various projects as an Independent Contractor. Solid experience managing all levels of small to large scale projects. Extensive experience in the preparation of complete cost estimation. Accomplished in completing project on time at or under budget. Strong leadership and relationship building skills by providing clear direction and explanation of plans and contract terms. Meticulous work. Proficient at juggling multiple tasks, working under pressure, and take pride in attention to detail. Collaborate successfully with architects, owners and construction staff to complete multi-million dollar projects. </div> </div> </div> <div class="section" id="SECTION_HILT807078093" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR807078089" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR807078089"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807078089_1_524385187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="807078089JSTD1"> 01/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807078089EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="807078089JTIT1"> Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="807078089COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="807078089JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078089JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="807078089JDES1" itemprop="description"> <ul> <li> Sell rifles, pistols, shotguns and their accessories.</li> <li> Provide quality control for state and federal required paperwork.</li> <li> Provide excellent customer service by identifying customer and company needs.</li> <li> Provide company maintenance services.</li> <li> Competently install purchased accessories to customer firearms.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807078089_2_524385188" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="807078089JSTD2"> 01/1992</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807078089EDDT2"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="807078089JTIT2"> Broadcast Engineer / Construction Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="807078089COMP2" itemprop="name"> </span> <span class="joblocation jobcity" id="807078089JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078089JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="807078089JDES2" itemprop="description"> <ul> <li> Reviewed plans and specs during the schematic design of pre-construction.</li> <li> Completed tear-down of existing structures and prepared for new construction Coordinated utility service providers according to project schedules.</li> <li> Obtained building and specialty permits from local jurisdictional agencies.</li> <li> Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.</li> <li> Performed regular job site observations to provide direction for all general contractor personnel.</li> <li> Reported to the immediate supervisors on production and conformance with the contract schedule.</li> <li> Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.</li> <li> Worked with construction administration consultants to plan field observations on schedule.</li> <li> Digitally archived weekly progress and technical "Knowledge Base" photographs of all assigned projects.</li> <li> Prepared and followed through on all required punch lists.</li> <li> Oversaw the entire building turnover process, while enhancing communication between all construction managem Assisted the operations group with warranty service repairs.</li> <li> Determined the project schedule, which included the sequence of all construction activities.</li> <li> Prepared regular interval progress reports.</li> <li> Offered technical assistance to service providers.</li> <li> Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions.</li> <li> Guided and directed third-party inspectors through project construction, commissioning and closeout.</li> <li> Avoided construction delays by efficiently following through with all site inspections in a timely manner.</li> <li> Scheduled all contractors and materials deliveries.</li> <li> Implemented systems to improve process efficiency and reduce the project duration.</li> <li> Trained and promoted continued education for all onsite crew members.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807078089_3_524385189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="807078089JSTD3"> 01/1985</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807078089EDDT3"> 01/1992</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="807078089JTIT3"> Plumber</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="807078089COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="807078089JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078089JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="807078089JDES3" itemprop="description"> <ul> <li> Full time service and repair plumber for residential and commercial sites Developed and implemented a successful contract platform Research and implemented their leak detection unit Built and fostered a strong relationship with the Sacramento area restaurant community Safety Officer for THE Plumbing Company, conducting weekly safety meetings and review Developed and taught plumbing code classes to new and seasoned employees Specialized in replacing restaurant waste-drain vent systems while keeping business open Eliminated risks by correctly identifying potential safety hazards.</li> <li> Interpreted blueprints to determine locations, quantities and sizes of materials required.</li> <li> Expanded trade knowledge by networking with colleagues and participating in courses and seminars.</li> <li> Read blueprints to determine appropriate materials and procedures for each project.</li> <li> Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.</li> <li> Independently worked on projects, while offering process coordination and cooperation with other teams.</li> <li> Complied with all local plumbing codes throughout the duration of each project.</li> <li> Inspected structures to avoid any obstruction and delays throughout the project.</li> <li> Prepared detailed records of all project tasks from start to finish.</li> <li> Offered guidance and training to junior team members.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC807078090" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC807078090"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807078090_1_524385190" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="807078090GRYR1"> 1972</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="807078090DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="807078090STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="807078090SCHO1" itemprop="name"> Somerville High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="807078090SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078090SSTA1"> State</span> <span class="joblocation jobstate" id="807078090SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="807078090FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807078090_2_524385192" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="807078090GRYR2"> 1976</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="807078090DGRE2" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="807078090STUY2"> math and science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="807078090SCHO2" itemprop="name"> Somerset County Collete</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="807078090SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078090SSTA2"> State</span> <span class="joblocation jobstate" id="807078090SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="807078090FRFM2"> math and science</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807078090_3_524385194" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="807078090GRYR3"> 1978</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="807078090DGRE3" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="807078090STUY3"> Broadcast Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="807078090SCHO3" itemprop="name"> Geneva College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="807078090SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="807078090SSTA3"> State</span> <span class="joblocation jobstate" id="807078090SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="807078090FRFM3"> Broadcast Communication</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL807078092" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL807078092"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807078092_1_524385197" style="padding-top:0px;"> <div class="field singlecolumn" id="807078092FRFM1"> blueprints, Read blueprints, interpersonal &amp; communication, conferences, customer relations, excellent customer service, direction, Hiring, Layout, materials, meetings, networking, new construction, personnel, Plumbing, plumber, improve process, progress, quality, quality control, repairs, Research, Safety, FM, scheduling, seminars, tear, technical assistance, Troubleshooting</div> </div> </div> <div class="section" id="SECTION_AFIL807078094" style="padding-top:0px;"> </div> </div>

SALES

SALES Summary To obtain a challenging position with an organization that offers the opportunity for professional growth and where I can contribute my knowledge and skills to benefit your company. Experience Sales April 2013 to December 2014 Company Name － City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business.   Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner. Sales Associate January 2013 to April 2013 Company Name － City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate November 2012 to January 2013 Company Name － City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate March 2011 to October 2012 Company Name － City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate November 2010 to March 2011 Company Name － City , State greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Leasing consultant temp June 2010 to October 2011 Company Name － City , State Assisted in daily operations of an 800 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked with maintenance staff Prepared work orders. Leasing consultant January 2008 to January 2009 Company Name － City , State Assisted management in daily operations of a 250 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked directly with maintenance staff Prepared work orders. Owner , Manager January 2005 to January 2008 Company Name － City , State Responsible for daily operations of 100 seat restaurant Responsible for hiring/ firing of all employees Maintained daily/ weekly schedules Daily inventory of kitchen and bar supplies Oversaw all catering events Created business plan and marketing strategies Advertised Designed restaurant and menu Built client base. Education Diploma : Graphics Design , 2003 Lansdale School of Business － City , State , US Graphics Design Associates Degree : Office Operations Management , 2005 Lansdale School of Business Office Operations Management Pennsylvania Real Estate License : 2012 Schlicker Kratz R/E Institute Licensed Skills Ask, benefits, business plan, client, direction, features, firing, hiring, inventory, marketing strategies, Real Estate, sales, sales manager

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME699060044" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_699060044_1_453337620" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="699060044FNAM1"> </span> <span> </span> <span class="field" id="699060044LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM699060046" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM699060046"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060046_1_453337637" style="padding-top:0px;"> <div class="field singlecolumn" id="699060046FRFM1"> To obtain a challenging position with an organization that offers the opportunity for professional growth and where I can contribute my knowledge and skills to benefit your company.</div> </div> </div> <div class="section" id="SECTION_EXPR699060048" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR699060048"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060048_1_453337622" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD1"> April 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT1"> December 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES1" itemprop="description"> <p align="LEFT"> Greet customers in a prompt and professional manner.</p> <p align="LEFT"> This may be in the showroom, outside on the lot or in the service or parts departments.</p> <p align="LEFT"> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</p> <p align="LEFT"> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</p> <p align="LEFT"> Answer the questions of the customers and assist them in every aspect of buying an automobile.</p> <p align="LEFT"> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</p> <p align="LEFT"> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</p> <p align="LEFT"> Make follow up calls to past or potential customers.</p> <p align="LEFT"> Ask for referrals and repeat business.<font>  </font> </p> <p> </p> <p align="LEFT"> <font> Contacted new and existing customers to discuss how their needs could be met with specific products and services.</font> </p> <p align="LEFT"> <font> Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements.</font> </p> <p align="LEFT"> <font> Responded to all customer inquiries in a timely manner.</font> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_2_453337625" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT2"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT2"> April 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES2" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_3_453337626" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT3"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD3"> November 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES3" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_4_453337627" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT4"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD4"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT4"> October 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES4" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_5_453337628" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT5"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD5"> November 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT5"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES5" itemprop="description"> <ul> <li> greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_6_453337630" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT6"> Leasing consultant temp</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD6"> June 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT6"> October 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES6" itemprop="description"> <ul> <li> Assisted in daily operations of an 800 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked with maintenance staff Prepared work orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_7_453337631" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT7"> Leasing consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD7"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT7"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES7" itemprop="description"> <ul> <li> Assisted management in daily operations of a 250 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked directly with maintenance staff Prepared work orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_8_453337632" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT8"> Owner , Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD8"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT8"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="699060048JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES8" itemprop="description"> <ul> <li> Responsible for daily operations of 100 seat restaurant Responsible for hiring/ firing of all employees Maintained daily/ weekly schedules Daily inventory of kitchen and bar supplies Oversaw all catering events Created business plan and marketing strategies Advertised Designed restaurant and menu Built client base.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC699060049" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC699060049"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060049_1_453337633" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY1"> Graphics Design</span> <span> , </span> <span class="jobdates" id="699060049GRYR1"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO1" itemprop="name"> Lansdale School of Business</span> <span> － </span> <span class="joblocation jobcity" id="699060049SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060049SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="699060049SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM1"> <p align="LEFT"> Graphics Design</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060049_2_453337634" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE2" itemprop="name"> Associates Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY2"> Office Operations Management</span> <span> , </span> <span class="jobdates" id="699060049GRYR2"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO2" itemprop="name"> Lansdale School of Business</span> <span class="joblocation jobcity" id="699060049SCIT2"> </span> <span class="joblocation jobstate" id="699060049SSTA2"> </span> <span class="joblocation jobstate" id="699060049SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM2"> <p align="LEFT"> Office Operations Management</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060049_3_453337635" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE3" itemprop="name"> Pennsylvania Real Estate License</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY3"> </span> <span class="jobdates" id="699060049GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO3" itemprop="name"> Schlicker Kratz R/E Institute Licensed</span> <span class="joblocation jobcity" id="699060049SCIT3"> </span> <span class="joblocation jobstate" id="699060049SSTA3"> </span> <span class="joblocation jobstate" id="699060049SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL699060058" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL699060058"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060058_1_453337638" style="padding-top:0px;"> <div class="field singlecolumn" id="699060058FRFM1"> <p align="LEFT"> Ask, benefits, business plan, client, direction, features, firing, hiring, inventory, marketing strategies, Real Estate, sales, sales manager</p> </div> </div> </div> </div>

SALES

SALES Summary Dedicated security enforcement professional with more than 5 years managing security teams and 20 years protecting professional environments. Personable leader who comfortably interacts with people from diverse cultures and backgrounds. Highlights CPR and Child CPR Training Report analysis Investigative procedures Interviews and interrogations Defensive driving training OSHA training AED certified Fire Response Accomplishments Upgraded company surveillance system from 28 to 42 security cameras inclusive motion detector systems. Skills CPR, First Aid, report writing and documentation, leadership. Experience 10/2015 to 11/2015 Sales Company Name - City , State Identified prospective customers using lead generating methods and performing an average of 50 cold calls per day. Participated in various incentive programs and contests designed to support achievement of production goals. Sold first car immediately after training by personal referral. 01/2015 to 09/2015 Sales Company Name - City , State Identify customer needs; match needs to Company products and services, and overcome customer objections and resistance. Meet established performance objectives. 07/2014 to 01/2015 Sales Company Name - City , State Identify and acquire high quality, long-term, “preferred” customers to support growth through Costco Road show program participation. Primary responsibility is to make sales presentations to prospective DSW customers at pre- identified Costco locations. On occasion similar duties may be performed at other retailers. Communicate front-line conditions and customer problems to manager; create and maintain contracts, accounting and service documentation and logs as required by manager. Serve as a Company representative with Costco management to ensure that DS Services of America is represented in a professional manner at all times. Communicate with store management as needed. Ensure in store booth set up is completed according to DS Services of America and Costco standards. 06/2014 to 07/2014 Catering Chef Company Name - City , State Prepared food items such as sandwiches, salads, soups, and beverages 05/2014 to 06/2014 Server Company Name - City , State Served items requested by customers and processed payment. 10/2011 to 05/2014 Loss Prevention Officer Company Name - City , State First responder to medical and fie emergencies. Recommended improvements in security systems and procedures. Supplied internal and external security in a hotel with 410 guest rooms. Reduced general liability claims by 5% through safety audits and training. Conducted site reviews and security audits and made recommendations to management based on findings. Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. Counseled management on how to cut spending without compromising the safety and security of the company's assets. Developed and implemented training procedures for all newly hired personnel. 06/2008 to 01/2010 Construction Security Supervisor Company Name - City , State Managed staff schedules for all shifts and events to minimize overtime costs. Managed more than 6 security officers for construction of 12 story high-rise building. Developed and implemented training procedures for all newly hired personnel. Counseled management on how to cut spending without compromising the safety and security of the company's assets. Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. 06/2008 to 06/2009 Security Officer Company Name - City , State Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises. Recommended improvements in security systems and procedures. Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Monitored the entire facility using CCTV while simultaneously performing dispatch duties. Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety. 04/2006 to 06/2008 Security Officer Company Name - City , State Monitored the entire facility using CCTV while simultaneously performing dispatch duties. Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. 01/2006 to 06/2006 Security Officer Company Name - City , State Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Monitored the entire facility using CCTV while simultaneously performing dispatch duties. 08/2003 to 01/2006 Loss Prevention Officer Company Name - City , State Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Monitored the entire facility using CCTV while simultaneously performing dispatch duties. 02/2003 to 07/2003 Security Company Name - City , State Monitored the entire facility using CCTV while simultaneously performing dispatch duties. 02/2000 to 02/2003 Room Service Assistant Manager Company Name - City , State Oversaw delivery of food. Quality control. Inventory control. Scheduling. 01/2000 to 01/2003 Owner Company Name - City , State Owner of catering business 01/1999 to 01/2000 Line Cook Company Name - City , State Catering Chef and server for catering and deli. 01/1997 to 01/1999 Line Cook Company Name - City , State Line cook 04/1996 to 09/1996 Line cook Company Name - City , State Line cook Education 1996 Culinary Certificate : Culinary Western Culinary - City , State , USA GPA: Graduated top 10 in Class of 500. Graduated top 10 in Class of 500. Working on Bachelors San Francisco State - City , State , USA A ttended 9/89 to 6/91. Specialized in History and American Foreign Policy. 1989 Associate of Arts : History Skyline College - City , State , USA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME691144844" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_691144844_1_448633602" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="691144844FNAM1"> </span> <span> </span> <span class="field" id="691144844LNAM1"> SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM691144846" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM691144846"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144846_1_448633604" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="691144846FRFM1"> <span> Dedicated security enforcement professional with more than <font color="#000" style="color: rgb(0, 0, 0);"> 5 </font> years managing security teams and 20 years protecting professional environments. Personable leader who comfortably interacts with people from diverse cultures and backgrounds. </span> </div> </div> </div> <div class="section" id="SECTION_HILT691144847" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT691144847"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144847_1_448633605" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="691144847SKC11"> <ul> <li> CPR and Child CPR Training</li> </ul> <ul> <li> Report analysis</li> </ul> <ul> <li> <font> Investigative procedures </font> </li> </ul> <ul> <li> Interviews and interrogations</li> </ul> </td> <td class="field twocol_2" id="691144847SKC21"> <ul> <li> Defensive driving training</li> </ul> <ul> <li> OSHA training</li> </ul> <ul> <li> AED certified</li> </ul> <ul> <li> Fire Response</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM691144848" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM691144848"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144848_1_448633606" style="padding-top:0px;"> <div class="field singlecolumn" id="691144848FRFM1"> <ul> <li> <span> Upgraded company surveillance system from 28 to 42 security cameras inclusive motion detector systems. </span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL691144849" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL691144849"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144849_1_448633607" style="padding-top:0px;"> <div class="field singlecolumn" id="691144849FRFM1"> CPR, First Aid, report writing and documentation, leadership.</div> </div> </div> <div class="section" id="SECTION_EXPR691144850" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR691144850"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144850_1_450116616" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD1"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT1"> 11/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT1"> Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES1" itemprop="description"> <ul> <li> Identified prospective customers using lead generating methods and performing an average of 50 cold calls per day.</li> <li> Participated in various incentive programs and contests designed to support achievement of production goals.</li> <li> Sold first car immediately after training by personal referral.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_2_448633608" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD2"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT2"> 09/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT2"> Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES2" itemprop="description"> <ul> <li> Identify customer needs; match needs to Company products and services, and overcome customer objections and resistance.</li> <li> Meet established performance objectives.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_3_448633609" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD3"> 07/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT3"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT3"> Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES3" itemprop="description"> <ul> <li> Identify and acquire high quality, long-term, “preferred” customers to support growth through Costco Road show program participation.</li> <li> Primary responsibility is to make sales presentations to prospective DSW customers at pre- identified Costco locations.</li> <li> On occasion similar duties may be performed at other retailers.</li> <li> Communicate front-line conditions and customer problems to manager; create and maintain contracts, accounting and service documentation and logs as required by manager.</li> <li> Serve as a Company representative with Costco management to ensure that DS Services of America is represented in a professional manner at all times.</li> <li> Communicate with store management as needed.</li> <li> Ensure in store booth set up is completed according to DS Services of America and Costco standards.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_4_450118296" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD4"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT4"> 07/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT4"> Catering Chef</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES4" itemprop="description"> <ul> <li> Prepared food items such as sandwiches, salads, soups, and beverages</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_5_450117666" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD5"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT5"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT5"> Server</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES5" itemprop="description"> <ul> <li> Served items requested by customers and processed payment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_6_448633610" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD6"> 10/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT6"> 05/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT6"> Loss Prevention Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES6" itemprop="description"> <ul> <li> First responder to medical and fie emergencies.</li> <li> Recommended improvements in security systems and procedures. Supplied internal and external security in a hotel with 410 guest rooms. </li> <li> Reduced general liability claims by 5% through safety audits and training. </li> <li> Conducted site reviews and security audits and made recommendations to management based on findings. </li> <li> Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. </li> <li> Counseled management on how to cut spending without compromising the safety and security of the company's assets. </li> <li> Developed and implemented training procedures for all newly hired personnel. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_7_448633611" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD7"> 06/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT7"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT7"> Construction Security Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES7" itemprop="description"> <ul> <li> <span> Managed staff schedules for all shifts and events to minimize overtime costs. </span> </li> <li> <span> <span> Managed more than <font color="#0000ff"> 6 </font> security officers for construction of 12 story high-rise building. </span> </span> </li> <li> <span> <span> <span> Developed and implemented training procedures for all newly hired personnel. </span> </span> </span> </li> </ul> <ul> <li> <span> Counseled management on how to cut spending without compromising the safety and security of the company's assets. <span> Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_8_448633612" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD8"> 06/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT8"> 06/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT8"> Security Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES8" itemprop="description"> <ul> <li> <span> Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises. </span> </li> <li> <span> </span> <span> Recommended improvements in security systems and procedures. </span> </li> <li> <span> Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. </span> </li> <li> <span> Monitored the entire facility using CCTV while simultaneously performing dispatch duties. </span> </li> <li> <span> <span> Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_9_448633613" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD9"> 04/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT9"> 06/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT9"> Security Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP9" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES9" itemprop="description"> <ul> <li> <span> Monitored the entire facility using CCTV while simultaneously performing dispatch duties. </span> </li> <li> <span> </span> <span> Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_10_448633614" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD10"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT10"> 06/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT10"> Security Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP10" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES10" itemprop="description"> <ul> <li> <span> Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. </span> </li> <li> <span> </span> <span> <span> Monitored the entire facility using CCTV while simultaneously performing dispatch duties. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_11_448633616" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD11"> 08/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT11"> 01/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT11"> Loss Prevention Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP11" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES11" itemprop="description"> <ul> <li> Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. </li> <li> Monitored the entire facility using CCTV while simultaneously performing dispatch duties. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_12_450624381" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD12"> 02/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT12"> 07/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT12"> Security</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP12" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT12" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA12" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES12" itemprop="description"> <ul> <li> Monitored the entire facility using CCTV while simultaneously performing dispatch duties.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_13_448633617" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD13"> 02/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT13"> 02/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT13"> Room Service Assistant Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP13" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT13" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA13" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES13" itemprop="description"> <ul> <li> Oversaw delivery of food.</li> <li> Quality control.</li> <li> Inventory control.</li> <li> Scheduling.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_14_448633618" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD14"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT14"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT14"> Owner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP14" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT14" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA14" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES14" itemprop="description"> <ul> <li> Owner of catering business</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_15_448633619" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD15"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT15"> 01/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT15"> Line Cook</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP15" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT15" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA15" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES15" itemprop="description"> <ul> <li> Catering Chef and server for catering and deli.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_16_448633620" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD16"> 01/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT16"> 01/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT16"> Line Cook</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP16" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT16" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA16" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES16" itemprop="description"> <ul> <li> Line cook</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144850_17_448633621" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="691144850JSTD17"> 04/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="691144850EDDT17"> 09/1996</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="691144850JTIT17"> Line cook</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="691144850COMP17" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="691144850JCIT17" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144850JSTA17" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="691144850JDES17" itemprop="description"> <ul> <li> Line cook</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC691144851" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC691144851"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_691144851_1_448633624" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="691144851GRYR1"> 1996</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="691144851DGRE1" itemprop="name"> Culinary Certificate</span> <span> : </span> <span class="programline" id="691144851STUY1"> Culinary</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="691144851SCHO1" itemprop="name"> Western Culinary</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="691144851SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144851SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="691144851SCNT1"> USA</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="691144851GRPA1"> Graduated top 10 in Class of 500.</span> </span> <span class="paddedline"> <span class="field" id="691144851FRFM1"> <ul> <li> Graduated top 10 in Class of 500.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144851_2_450121130" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="691144851GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="691144851DGRE2" itemprop="name"> </span> <span class="programline" id="691144851STUY2"> Working on Bachelors</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="691144851SCHO2" itemprop="name"> San Francisco State</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="691144851SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144851SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="691144851SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="691144851FRFM2"> <p align="LEFT"> A<font color="#000000"> ttended 9/89 to 6/91. Specialized in History and American Foreign Policy.</font> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_691144851_3_448633625" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="691144851GRYR3"> 1989</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="691144851DGRE3" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="691144851STUY3"> History</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="691144851SCHO3" itemprop="name"> Skyline College</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="691144851SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="691144851SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="691144851SCNT3"> USA</span> </span> <span class="paddedline"> <span class="field" id="691144851FRFM3"> </span> </span> </div> </div> </div> </div>

SALES

SALES Summary Bilingual Account Executive with over 15yrs of experience Experienced managing up to 120 Retail Wireless Doors for Corporate Indirect Channel Over 20yrs of successful sales leadership,highly reliable self-starter; can be counted on to complete assignments without supervision Consistently achieved high ranked performance in every position held Highly developed interpersonal, communication and analytical skills Experienced with Metrics/Market Analysis/Forecasting/Salesforce/SaaS Highlights Prospecting and cold calling Strategic account development Exceptional customer service skills Bilingual Spanish Strong solution driven, problem solving skills Strong communicator Accomplishments Top Sales Producer July 2014 1.8M sold Over 3M in volume sold within the past 6months Verizon Top Producer Los Angeles Territory Development 2005/Irvine Verizon "Best of the Best" (West Area) Top 100 Employees 2004/Irvine Verizon National West Area " Winners Circle 2003" /Irvine Sprint PCS Chicago area Top Producer Sales Excellence Award 2000 Sprint PCS Illinois/Wisconsin Excellence Sales Award 2000 Presidents Club for Sprint PCS Chicago and Los Angeles Markets 2000 and 1999 Experience Sales November 2014 to Current Company Name － City , State More than 20years of going above and beyond client expectations, providing sales training for thousands of clients within fortune 500 corporations. Exceeding sales goals year after year, almost 3M in sales volume in 2014, I am honored and excited to expand my knowledge into the International field in sales. Sales July 2013 to October 2014 Company Name － City , State Top Producer in July 2014 1.8M in Sales Volume Earned CIPS certification (Certified International Property Specialist) licensing covering 40 countries to accommodate client needs looking to purchase outside the US or International clients looking to purchase within in the United States. Sales March 2011 to July 2013 Company Name － City , State Real Estate Investments Portfolio Manager for local, national accounts Provided training for Real Estate investors, first time home buyers Provided market analysis, forecast, problem solve, enable a smooth transaction. Sales November 2006 to March 2011 Company Name － City , State Over 2 million in volume sold within first year Generate leads and referrals through prospecting, cold calling, networking Provide training for Real Estate investors, first time home buyers, Provide market analysis, forecast, problem solve, enable a smooth transaction. Territory Field Representative August 2009 to February 2010 Company Name － City , State Business development, managed a portfolio of up to 120 account doors Exceeded monthly sales quota objectives by acquiring and managing small to medium sized businesses. Provided training for businesses, customers enabling a smooth transition to support team and reduced churn. Indirect Account Field Representative November 2002 to October 2006 Company Name － City , State Corporate Indirect Operations Training and Indirect Account Management Training completed in 2004,2005,2006 Irvine, CA Campus Business development, sales/product training, metrics/market/competitive analysis, sales, special events, trade shows, generating leads by cold calling, relationship building and networking Provided training for new accounts, provided problem solving training, retention training and training on reducing churn, enabling a smooth transition to the internal Verizon support team. Retail Sales Representative December 1999 to December 2002 Company Name － City , State Multiple Awards for Sales Excellence, Customer Service and Top Sales Producer,. Recommended wireless solutions to new and existing accounts Provided training to new accounts, new customers including sales training for new employees. Education State License : Real Estate Sales , 2006 Austin Institute of Real Estate － City , State Business Building, Marketing and Real Estate Sales General Education/ Communications Purdue University － City , State General Education/ Communications Communications/ Marketing Long Beach City College － City , State Communications/ Marketing Skills Account Management, Customer Service, Strong Sales Experience, Bilingual Professional Affiliations Board of Directors for Family Link Kids Adoption and Foster Care Austin/San Antonio TX (Legacy Ranch) Board of Champions for Children GACC (Greater Austin Chamber of Commerce) YHAPAA (Young Hispanic Professionals Association) AYREP (Austin Young Real Estate Professionals) Texas Association of Realtors National Association of Realtors Austin Board of Realtors Young Execs of Austin Charity Bash/Young Professionals philanthropist organization Downtown Alliance Hill Country Outdoors Las Comadres Para Las Americas Organization

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME522355178" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_522355178_1_341108348" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="522355178FNAM1"> </span> <span> </span> <span class="field" id="522355178LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM522355180" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM522355180"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355180_1_341108364" style=" padding-top:0px; "> <div class="field singlecolumn" id="522355180FRFM1"> <ul> <li> Bilingual Account Executive with over 15yrs of experience </li> <li> Experienced managing up to 120 Retail Wireless Doors for Corporate Indirect Channel </li> <li> Over 20yrs of successful sales leadership,highly reliable self-starter; can be counted on to complete assignments without supervision</li> <li> Consistently achieved high ranked performance in every position held </li> <li> Highly developed interpersonal, communication and analytical skills </li> <li> Experienced with Metrics/Market Analysis/Forecasting/Salesforce/SaaS </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT522355181" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT522355181"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355181_1_341124317" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="522355181SKC11"> <ul> <li> Prospecting and cold calling</li> <li> Strategic account development</li> <li> Exceptional customer service skills</li> </ul> </td> <td class="field twocol_2 charspace" id="522355181SKC21"> <ul> <li> Bilingual Spanish</li> <li> Strong solution driven, problem solving skills</li> <li> Strong communicator</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM522355185" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM522355185"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355185_1_341108360" style=" padding-top:0px; "> <div class="field singlecolumn" id="522355185FRFM1"> <ul> <br/> <li> Top Sales Producer July 2014 1.8M sold</li> <li> Over 3M in volume sold within the past 6months</li> <li> Verizon Top Producer Los Angeles Territory Development 2005/Irvine</li> <li> Verizon "Best of the Best" (West Area) Top 100 Employees 2004/Irvine</li> <li> Verizon National West Area " Winners Circle 2003" /Irvine</li> <li> Sprint PCS Chicago area Top Producer Sales Excellence Award 2000</li> <li> Sprint PCS Illinois/Wisconsin Excellence Sales Award 2000</li> <li> Presidents Club for Sprint PCS Chicago and Los Angeles Markets 2000 and 1999</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR522355182" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR522355182"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355182_1_341108351" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD1"> November 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES1" itemprop="description"> <ul> <li> More than 20years of going above and beyond client expectations, providing sales training for thousands of clients within fortune 500 corporations.</li> <li> Exceeding sales goals year after year, almost 3M in sales volume in 2014, I am honored and excited to expand my knowledge into the International field in sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_2_341108352" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT2"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD2"> July 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT2"> October 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES2" itemprop="description"> <ul> <li> Top Producer in July 2014 1.8M in Sales Volume </li> <li> Earned CIPS certification (Certified International Property Specialist) licensing covering 40 countries to accommodate client needs looking to purchase outside the US or International clients looking to purchase within in the United States.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_3_341108353" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT3"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD3"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT3"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES3" itemprop="description"> <ul> <li> Real Estate Investments Portfolio Manager for local, national accounts </li> <li> Provided training for Real Estate investors, first time home buyers </li> <li> Provided market analysis, forecast, problem solve, enable a smooth transaction.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_4_341108355" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT4"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD4"> November 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT4"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES4" itemprop="description"> <ul> <li> Over 2 million in volume sold within first year </li> <li> Generate leads and referrals through prospecting, cold calling, networking Provide training for Real Estate investors, first time home buyers, </li> <li> Provide market analysis, forecast, problem solve, enable a smooth transaction.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_5_341108354" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT5"> Territory Field Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD5"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT5"> February 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES5" itemprop="description"> <ul> <li> Business development, managed a portfolio of up to 120 account doors</li> <li> Exceeded monthly sales quota objectives by acquiring and managing small to medium sized businesses.</li> <li> Provided training for businesses, customers enabling a smooth transition to support team and reduced churn.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_6_341108356" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT6"> Indirect Account Field Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD6"> November 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT6"> October 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES6" itemprop="description"> <ul> <li> Corporate Indirect Operations Training and Indirect Account Management Training completed in 2004,2005,2006 Irvine, CA Campus</li> <li> Business development, sales/product training, metrics/market/competitive analysis, sales, special events, trade shows, generating leads by cold calling, relationship building and networking</li> <li> Provided training for new accounts, provided problem solving training, retention training and training on reducing churn, enabling a smooth transition to the internal Verizon support team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355182_7_341108359" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522355182JTIT7"> Retail Sales Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522355182JSTD7"> December 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522355182EDDT7"> December 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522355182COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522355182JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355182JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522355182JDES7" itemprop="description"> <ul> <li> Multiple Awards for Sales Excellence, Customer Service and Top Sales Producer,.</li> <li> Recommended wireless solutions to new and existing accounts</li> <li> Provided training to new accounts, new customers including sales training for new employees.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC522355183" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC522355183"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355183_1_341108361" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522355183DGRE1" itemprop="name"> State License</span> <span> : </span> <span class="programline" dependency="STUY" id="522355183STUY1"> Real Estate Sales</span> <span> , </span> <span class="jobdates" id="522355183GRYR1"> 2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522355183SCHO1" itemprop="name"> Austin Institute of Real Estate</span> <span> － </span> <span class="joblocation jobcity" id="522355183SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355183SSTA1"> State</span> <span class="joblocation jobstate" id="522355183SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="522355183FRFM1"> <p align="LEFT"> Business Building, Marketing and Real Estate Sales</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355183_2_341108363" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522355183DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="522355183STUY2"> General Education/ Communications</span> <span class="jobdates" id="522355183GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522355183SCHO2" itemprop="name"> Purdue University</span> <span> － </span> <span class="joblocation jobcity" id="522355183SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355183SSTA2"> State</span> <span class="joblocation jobstate" id="522355183SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="522355183FRFM2"> <p align="LEFT"> General Education/ Communications</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522355183_3_341108362" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522355183DGRE3" itemprop="name"> </span> <span class="programline" dependency="STUY" id="522355183STUY3"> Communications/ Marketing</span> <span class="jobdates" id="522355183GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522355183SCHO3" itemprop="name"> Long Beach City College</span> <span> － </span> <span class="joblocation jobcity" id="522355183SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="522355183SSTA3"> State</span> <span class="joblocation jobstate" id="522355183SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="522355183FRFM3"> <p align="LEFT"> Communications/ Marketing</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL522355186" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL522355186"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355186_1_341108366" style=" padding-top:0px; "> <div class="field singlecolumn" id="522355186FRFM1"> <p align="LEFT"> Account Management, Customer Service, Strong Sales Experience, Bilingual </p> </div> </div> </div> <div class="section" id="SECTION_AFIL522355184" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL522355184"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522355184_1_341108365" style=" padding-top:0px; "> <div class="field singlecolumn" id="522355184FRFM1"> <p align="LEFT"> Board of Directors for Family Link Kids Adoption and Foster Care Austin/San Antonio TX (Legacy Ranch) </p> <p align="LEFT"> Board of Champions for Children</p> <p align="LEFT"> GACC (Greater Austin Chamber of Commerce) </p> <p align="LEFT"> YHAPAA (Young Hispanic Professionals Association) </p> <p align="LEFT"> AYREP (Austin Young Real Estate Professionals) </p> <p align="LEFT"> Texas Association of Realtors National Association of Realtors Austin Board of Realtors </p> <p align="LEFT"> Young Execs of Austin Charity Bash/Young Professionals philanthropist organization </p> <p align="LEFT"> Downtown Alliance</p> <p align="LEFT"> Hill Country Outdoors </p> <p align="LEFT"> Las Comadres Para Las Americas Organization </p> </div> </div> </div> </div>

SALES

SALES ASSOCIATE/GOLF SALES ASSOCIATE Executive Summary High-energy and focused Manager with 26 years of Honorable military service. Posses a wealth of experience which was developed by taking on greater postilions of responsibility and restructuring policies and improving upon the organizational goals. Mentoring junior leaders and providing direction for all personnel under my charge. In addition to taking-on and managing new projects with increased demand and responsibility. Core Qualifications 15 years experience in the field of Operations management in the U.S. Army under various circumstances while deployed to Iraq and Afghanistan, and at various state-side duty stations. Mentored and developed leadership skills of Iraqi and Afghan medical officers, in order to help them become more self-sufficient in their daily missions. Developed the staff of various medical clinics in order to elevate the staff performance Developed and put into effect policies that contributed in obtaining low numbers of complaints by staff and customers alike Developed budgetary policies in order to reduce daily operating costs, and analyzed contracts for approval recommendation. Possess12 years of experience in Microsoft Office for Windows and MAC, including preparing and managing spreadsheets, presentations, and various types of documents. Possess 12 years of experience in Adobe Acrobat/Reader and preparing and editing Portable Document Format (PDF) enabled and formatted documents and converting them to Microsoft Word. Transport and Shipping of Biomedical Materials Course is IAW the 49 CFR, 42 CFR, 9CFR, 21 CFR, and the USPS Domestic and International Mail Manuals. Professional Experience Sales Associate/Golf Sales Associate April 2006 to Current Company Name － City , State Provide customer service by analyzing and recommending proper equipment and set-up for the golf enthusiast provides support with apparel and footwear Equal Opportunity Advisor/Trainer January 2011 to January 2014 Company Name － City , State Served as the principal advisor on the Special Staff and the Personal Staff to the Commanding General of the AMEDDC&S; principal duties included presenting briefings on sensitive issues and providing recommendations. Providing briefings to the Chief of Staff of the AMEDDC&S. Supervised 65 subordinate Equal Opportunity Leaders and one Equal Opportunity Advisor within the 32nd Medical Brigade. Managed the annual budget for the Equal Opportunity program, which consisted of $45,000. Responsible for over $1.6 million dollars worth of medical equipment and 8 medical evacuation vehicles in addition to managing an operational budget of $20,000 for medical supplies and equipment (2009-2011). I possess two years and one month experience as a Military Medical Adviser/Trainer on a Military Transition Team in Iraq and Afghanistan. I was responsible for the planning and coordinating training with US Coalition forces at Camp Taji, Iraq and Wardak Province. Sales Associate January 2011 to January 2012 Company Name － City , State Four months experience as a Sales Associate at Bed Bath and Beyond at 4022 E 53rd St Davenport, IA 52807. Provided customer support and assisted customers in the selection of products for purchase. Additional duties included helping as a cashier during high volume customer periods and merchandising. Other duties included packaging and shipping merchandise to other stores. Assisted with the balancing and closing of the registers at the end of the night. Manager January 2008 to January 2010 Company Name － City , State One year experience as the Military Manager of the Rock Island Arsenal health clinic, Rock Island Arsenal, IL. Managed the daily operations of the health clinic with primary supervisory duties over 9 government civilian employees and two contract employees. Responsible for managing the annual clinical budget of $500.00, which was used for ordering office and medical supplies, official temporary duty travel, and training for the maintenance of required licenses and certifications for the clinic physicians and medical staff. Was responsible for $3.8 million dollars worth of equipment and facilities. In addition to recommending and overseeing the contracts for services provided to the clinic, such as regulated medical waste removal, radiological equipment services, oxygen delivery systems, and custodial services. Sales Associate/ Forklift Driver January 2007 to January 2007 Company Name － City , State One year, nine months experience as a Sales Associate at Hechinger's Home Improvement Centers at Fayetteville, NC. Provided customer support and assisted customers in the selection of products in the Lawn/Garden and Hardware/Tools departments; additional duties included merchandising, restocking inventory, receiving and inventorying truck shipments, sending merchandise to other stores, and using a forklift. This was a part time employment (1989 -1991). Cashier January 2006 to January 2007 Company Name － City , State Commercial Retail. Six months experience as a cashier in addition to helping close the registers in the evening at Bed Bath and Beyond, at 11745 W IH-10, San Antonio, TX 78230. Additional duties included customer support by providing information on various products and helping customers make a decision on their purchases. Assisted with the balancing and closing of the registers at the end of the night. Education Select One : Human Resources , May 2011 Defense Equal Opportunity Institute － City , State , USA The Alternative Dispute Resolution Mediator course at DEOMI, Patrick Air Force Base. Bachelor of Business Administration : International Business , 2015 University of The Incarnate Word － City , State , USA Graduated with a 3.15 GPA Deans List, Fall 2013 Human Resources , 2012 University of Pennsylvania － City , State , USA Master Resiliency Trainers Course, Level I - University of Pennsylvania Affiliations National Society of Leadership and Success Certifications Basic Life Support (BLS) Instructor (CPR) DOD Certified Alternative Dispute Resolution Mediator DOD Certified Sexual Assault Advocate: #PK-6343-3623, Level I Emergency Medical Technician- Basic Lic: E1843597 Languages I am fluent in English and Spanish to include reading and writing, with some speaking ability in Italian. Interests My hobbies include team sports like ice hockey and individual sports like golf, cycling (held a racing license in Europe and the US), and triathlons. Scheduled to start a Masters degree in Organizational Development and Leadership in August 2015, at the University of The Incarnate Word in San Antonio, Texas. Additional Information I was awarded the Military Outstanding Volunteer Service Medal for volunteer work performed with the USO in San Antonio, Texas. Other volunteer work included serving as head coach for a youth ice hockey team and as a mentor at the Phillis Wheatley middle school in the San Antonio public school system. Skills Highly effective leader in extreme situations as well as normal conditions. Posses the ability to place the correct personnel with the appropriate skills on a project. Posses the interpersonal skills required to solve conflict within members of the organization. Posses 15 years of Multi-unit operations experience with personnel in various circumstances.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME637054796" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_637054796_1_414654989" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="637054796FNAM1"> </span> <span> </span> <span class="field" id="637054796LNAM1"> SALES ASSOCIATE/GOLF SALES ASSOCIATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM637054798" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM637054798"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054798_1_414690260" style="padding-top:0px;"> <div class="field singlecolumn" id="637054798FRFM1"> <p align="LEFT"> High-energy and focused Manager with 26 years of Honorable military service. Posses a wealth of experience which was developed by taking on greater postilions of responsibility and restructuring policies and improving upon the organizational goals. Mentoring junior leaders and providing direction for all personnel under my charge. In addition to taking-on and managing new projects with increased demand and responsibility.</p> </div> </div> </div> <div class="section" id="SECTION_HILT637054799" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT637054799"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054799_1_414655005" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="637054799SKC11"> <ul> <li> 15 years experience in the field of Operations management in the U.S. Army under various circumstances while deployed to Iraq and Afghanistan, and at various state-side duty stations.</li> <li> Mentored and developed leadership skills of Iraqi and Afghan medical officers, in order to help them become more self-sufficient in their daily missions.</li> <li> Developed the staff of various medical clinics in order to elevate the staff performance</li> <li> Developed and put into effect policies that contributed in obtaining low numbers of complaints by staff and customers alike</li> </ul> </td> <td class="field twocol_2 charspace" id="637054799SKC21"> <ul> <li> Developed budgetary policies in order to reduce daily operating costs, and analyzed contracts for approval recommendation.</li> <li> Possess12 years of experience in Microsoft Office for Windows and MAC, including preparing and managing spreadsheets, presentations, and various types of documents.</li> <li> Possess 12 years of experience in Adobe Acrobat/Reader and preparing and editing Portable Document Format (PDF) enabled and formatted documents and converting them to Microsoft Word. </li> <li> Transport and Shipping of Biomedical Materials Course is IAW the 49 CFR, 42 CFR, 9CFR, 21 CFR, and the USPS Domestic and International Mail Manuals.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR637054800" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR637054800"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054800_1_414681559" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT1"> Sales Associate/Golf Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD1"> April 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES1" itemprop="description"> <p align="LEFT"> Provide customer service by analyzing and recommending proper equipment and set-up for the golf enthusiast </p> <p align="LEFT"> provides support with apparel and footwear</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054800_2_414654992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT2"> Equal Opportunity Advisor/Trainer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD2"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT2"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES2" itemprop="description"> <ul> <li> Served as the principal advisor on the Special Staff and the Personal Staff to the Commanding General of the AMEDDC&amp;S; principal duties included presenting briefings on sensitive issues and providing recommendations.</li> <li> Providing briefings to the Chief of Staff of the AMEDDC&amp;S.</li> <li> Supervised 65 subordinate Equal Opportunity Leaders and one Equal Opportunity Advisor within the 32nd Medical Brigade.</li> <li> Managed the annual budget for the Equal Opportunity program, which consisted of $45,000.</li> <li> Responsible for over $1.6 million dollars worth of medical equipment and 8 medical evacuation vehicles in addition to managing an operational budget of $20,000 for medical supplies and equipment (2009-2011).</li> <li> I possess two years and one month experience as a Military Medical Adviser/Trainer on a Military Transition Team in Iraq and Afghanistan.</li> <li> I was responsible for the planning and coordinating training with US Coalition forces at Camp Taji, Iraq and Wardak Province.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054800_3_414654995" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT3"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD3"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT3"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES3" itemprop="description"> <ul> <li> Four months experience as a Sales Associate at Bed Bath and Beyond at 4022 E 53rd St Davenport, IA 52807.</li> <li> Provided customer support and assisted customers in the selection of products for purchase.</li> <li> Additional duties included helping as a cashier during high volume customer periods and merchandising.</li> <li> Other duties included packaging and shipping merchandise to other stores.</li> <li> Assisted with the balancing and closing of the registers at the end of the night.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054800_4_414654993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT4"> Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD4"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT4"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES4" itemprop="description"> <ul> <li> One year experience as the Military Manager of the Rock Island Arsenal health clinic, Rock Island Arsenal, IL.</li> <li> Managed the daily operations of the health clinic with primary supervisory duties over 9 government civilian employees and two contract employees.</li> <li> Responsible for managing the annual clinical budget of $500.00, which was used for ordering office and medical supplies, official temporary duty travel, and training for the maintenance of required licenses and certifications for the clinic physicians and medical staff.</li> <li> Was responsible for $3.8 million dollars worth of equipment and facilities.</li> <li> In addition to recommending and overseeing the contracts for services provided to the clinic, such as regulated medical waste removal, radiological equipment services, oxygen delivery systems, and custodial services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054800_5_414654996" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT5"> Sales Associate/ Forklift Driver</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD5"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT5"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES5" itemprop="description"> <ul> <li> One year, nine months experience as a Sales Associate at Hechinger's Home Improvement Centers at Fayetteville, NC.</li> <li> Provided customer support and assisted customers in the selection of products in the Lawn/Garden and Hardware/Tools departments; additional duties included merchandising, restocking inventory, receiving and inventorying truck shipments, sending merchandise to other stores, and using a forklift.</li> <li> This was a part time employment (1989 -1991).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054800_6_414654994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="637054800JTIT6"> Cashier</span> <br/> <span> <span class="jobdates" format="%B %Y" id="637054800JSTD6"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="637054800EDDT6"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="637054800COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="637054800JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054800JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="637054800JDES6" itemprop="description"> <ul> <li> Commercial Retail.</li> <li> Six months experience as a cashier in addition to helping close the registers in the evening at Bed Bath and Beyond, at 11745 W IH-10, San Antonio, TX 78230.</li> <li> Additional duties included customer support by providing information on various products and helping customers make a decision on their purchases.</li> <li> Assisted with the balancing and closing of the registers at the end of the night.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC637054801" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC637054801"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054801_1_414654999" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="637054801DGRE1" itemprop="name"> Select One</span> <span> : </span> <span class="programline" dependency="STUY" id="637054801STUY1"> Human Resources</span> <span> , </span> <span class="jobdates" id="637054801GRYR1"> May 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="637054801SCHO1" itemprop="name"> Defense Equal Opportunity Institute</span> <span> － </span> <span class="joblocation jobcity" id="637054801SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054801SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="637054801SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="637054801FRFM1"> <p align="LEFT"> The Alternative Dispute Resolution Mediator course at DEOMI, Patrick Air Force Base.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054801_2_414654997" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="637054801DGRE2" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="637054801STUY2"> International Business</span> <span> , </span> <span class="jobdates" id="637054801GRYR2"> 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="637054801SCHO2" itemprop="name"> University of The Incarnate Word</span> <span> － </span> <span class="joblocation jobcity" id="637054801SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054801SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="637054801SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="637054801FRFM2"> <p align="LEFT"> Graduated with a 3.15 GPA</p> <p align="LEFT"> Deans List, Fall 2013</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_637054801_3_414655000" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="637054801DGRE3" itemprop="name"> </span> <span class="programline" dependency="STUY" id="637054801STUY3"> Human Resources</span> <span> , </span> <span class="jobdates" id="637054801GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="637054801SCHO3" itemprop="name"> University of Pennsylvania</span> <span> － </span> <span class="joblocation jobcity" id="637054801SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="637054801SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="637054801SCNT3"> USA</span> </span> <span class="paddedline"> <span class="field" id="637054801FRFM3"> <p align="LEFT"> Master Resiliency Trainers Course, Level I - University of Pennsylvania</p> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL637054802" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL637054802"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054802_1_414658813" style="padding-top:0px;"> <div class="field singlecolumn" id="637054802FRFM1"> <p align="LEFT"> National Society of Leadership and Success </p> </div> </div> </div> <div class="section" id="SECTION_CERT637054803" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT637054803"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054803_1_414655001" style="padding-top:0px;"> <div class="field singlecolumn" id="637054803FRFM1"> <p align="LEFT"> Basic Life Support (BLS) Instructor (CPR)</p> <p align="LEFT"> DOD Certified Alternative Dispute Resolution Mediator</p> <p align="LEFT"> DOD Certified Sexual Assault Advocate: #PK-6343-3623, Level I</p> <p align="LEFT"> Emergency Medical Technician- Basic Lic: E1843597</p> </div> </div> </div> <div class="section" id="SECTION_LANG637054805" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG637054805"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054805_1_414655004" style="padding-top:0px;"> <div class="field singlecolumn" id="637054805FRFM1"> I am fluent in English and Spanish to include reading and writing, with some speaking ability in Italian.</div> </div> </div> <div class="section" id="SECTION_INTR637054804" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR637054804"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054804_1_414655002" style="padding-top:0px;"> <div class="field singlecolumn" id="637054804FRFM1"> <p align="LEFT"> My hobbies include team sports like ice hockey and individual sports like golf, cycling (held a racing license in Europe and the US), and triathlons. Scheduled to start a Masters degree in Organizational Development and Leadership in August 2015, at the University of The Incarnate Word in San Antonio, Texas.</p> </div> </div> </div> <div class="section" id="SECTION_ADDI637054807" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI637054807"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054807_1_414655007" style="padding-top:0px;"> <div class="field singlecolumn" id="637054807FRFM1"> <ul> <li> I was awarded the Military Outstanding Volunteer Service Medal for volunteer work performed with the USO in San Antonio, Texas. Other volunteer work included serving as head coach for a youth ice hockey team and as a mentor at the Phillis Wheatley middle school in the San Antonio public school system. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL637054806" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL637054806"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_637054806_1_414655006" style="padding-top:0px;"> <div class="field singlecolumn" id="637054806FRFM1"> <p align="LEFT"> Highly effective leader in extreme situations as well as normal conditions. Posses the ability to place the correct personnel with the appropriate skills on a project. </p> <p align="LEFT"> Posses the interpersonal skills required to solve conflict within members of the organization.</p> <p align="LEFT"> Posses 15 years of Multi-unit operations experience with personnel in various circumstances.</p> <br/> </div> </div> </div> </div>

SALES

SALES REPRESENTATIVE; SALES MANAGEMENT Summary I am submitting this resume to you because I am interested in the job opening that you have on the business side of AT&T. My name is James Sauders and I have worked in retail sales in some form since I was 14 years old and the last six and a half of those years have been spent working for AT&T in retail. I'm a hard working, loyal and energetic manager and top-rated sales associate with more than 8 years of leading dynamic sales teams in fast-paced markets. I'm always early and if doing the job correctly means traveling to meet individual customers based on their time constraints, then working late is what I'll do. I don't quit until the job is done and I know customer service will be my number one priority along with hitting my goals. I know that I would be an excellent fit for this position and a reliable source of success for your team. Thank you for taking the time to review my information. Highlights I have had multiple sales representatives promoted directly from my sales team based on my ability to translate my sales knowledge into positive results for them I have been consistently at the top of any sales team I've ever been on While a manager for a technology company I helped us hit 14 straight months of us being in the top 10 stores in the nation out of over 600. Was given a customer service experience award as a sales rep for being over our customer satisfaction goals with AT&T I've been given multiple awards for my sales results through various companies Was selected as 1 out of only 10 total freshman allowed into student government my first year at the University of Louisville Selected to represent my high school as a member of West KY Teen Leadership Group Intelligent, self-starter, motivated, a "think outside the box" problem solver, extremely competent in sales & sales management, positive and self sufficient Was selected as number one business student out of 350 students in my graduating class in high school Was president of both the Student Bank and chapter of FBLA at my high school and a regional FBLA officer Selected Mr. Future Business Leader of America regionally in 2001 Given full academic scholarship to the University of Louisville I was selected for the first year of the Retail Manager Development Program with AT&T, and one of only a handful of managers chosen for it Was invited to attend Nation Young Leaders Conference as a senior in high school Was invited to first ever Global Young Leaders Conference in Australia Selected as 1 of 5 attendees out of over 350 to represent group for Mock United Nations Assembly Experience October 2009 to Current Company Name City , State Sales Representative; Sales Management As a sales representative I was responsible for hitting various sales targets and was ranked number one in my store for the entire, but only year I was a sales rep. Lead in wired sales, feature & accessory sales and customer service scores Won an award for being over goal for customer service scores for the year. Within three months of being hired I was asked to assist in training new sales reps. May 2007 to March 2008 Company Name City , State Airman/Cryptologic Linguist As an Airman I was selected out of 52 squad mates to run time scheduling/management/instruction over our entry control procedures Was selected as Dorm Leader for my flight Was picked to handle sensitive data transfers/processing information out of over 500 Airman Was trained in foreign linguistics in both Arabic and Russian before being honorably/medically discharged June 2004 to May 2007 Company Name City , State Technology Sales Rep/Technology Sales Lead/Technology Sales Manager As an employee of Circuit City I worked my way up from entry level sales rep to tech sales lead and then tech sales management Consistently leader in both hitting sales targets, hitting customer service based results and extended warranty sales Responsibilities included leading knowledge of our products, building value with customers to uncover their needs and sell to our products and services, signing them up for extended warranties as well as installation services, continuing to do these things as tech lead and then tech manager as well as driving my reps to hit those same goals Assisted in hitting over 14 months straight of being in top ten of company for customer service results Awarded sales associate of the month over 6 times in the same year, then selected as over sales leader/team player for the year Education 2005 University of Louisville City , State , United States Bachelor of Science : Double Major in Political Science/History Attended the University of Louisville on full academic scholarship Currently enrolled towards a degree in Organizational Leadership & Learning, with a specialty in leading/training Plan on moving to MBA/HR Degree after graduation Military Experience May 2007 to March 2008 Company Name City , State Airman; United States Air Force Used time in service to develop leadership & organizational skills Developed a habit of exceeding/leading in a position by always learning about the skills/responsibilities of the person above me and the person below me in order to keep continuity/consistency in results/duties should we lose a team member Led & trained other members/airmen in multiple areas Was tested and selected for proficiency in foreign languages

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME760080631" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_760080631_1_492596186" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="760080631FNAM1"> </span> <span> </span> <span class="field" id="760080631LNAM1"> SALES REPRESENTATIVE; SALES MANAGEMENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM760080632" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM760080632"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_760080632_1_492605798" style="padding-top:0px;"> <div class="field singlecolumn" id="760080632FRFM1"> <p align="LEFT"> I am submitting this resume to you because I am interested in the job opening that you have on the business side of AT&amp;T. My name is James Sauders and I have worked in retail sales in some form since I was 14 years old and the last six and a half of those years have been spent working for AT&amp;T in retail. I'm a hard working, loyal and energetic manager and top-rated sales associate with more than 8 years of leading dynamic sales teams in fast-paced markets. I'm always early and if doing the job correctly means traveling to meet individual customers based on their time constraints, then working late is what I'll do. I don't quit until the job is done and I know customer service will be my number one priority along with hitting my goals. I know that I would be an excellent fit for this position and a reliable source of success for your team. Thank you for taking the time to review my information.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_HILT760080630" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT760080630"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_760080630_1_492609150" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="760080630SKC11"> <ul> <li> I have had multiple sales representatives promoted directly from my sales team based on my ability to translate my sales knowledge into positive results for them</li> <li> I have been consistently at the top of any sales team I've ever been on</li> <li> While a manager for a technology company I helped us hit 14 straight months of us being in the top 10 stores in the nation out of over 600.</li> <li> Was given a customer service experience award as a sales rep for being over our customer satisfaction goals with AT&amp;T</li> <li> I've been given multiple awards for my sales results through various companies</li> <li> Was selected as 1 out of only 10 total freshman allowed into student government my first year at the University of Louisville</li> <li> Selected to represent my high school as a member of West KY Teen Leadership Group</li> </ul> </td> <td class="field twocol_2" id="760080630SKC21"> <ul> <li> Intelligent, self-starter, motivated, a "think outside the box" problem solver, extremely competent in sales &amp; sales management, positive and self sufficient</li> <li> Was selected as number one business student out of 350 students in my graduating class in high school</li> <li> Was president of both the Student Bank and chapter of FBLA at my high school and a regional FBLA officer</li> <li> Selected Mr. Future Business Leader of America regionally in 2001</li> <li> Given full academic scholarship to the University of Louisville</li> <li> I was selected for the first year of the Retail Manager Development Program with AT&amp;T, and one of only a handful of managers chosen for it</li> <li> Was invited to attend Nation Young Leaders Conference as a senior in high school</li> <li> Was invited to first ever Global Young Leaders Conference in Australia</li> <li> Selected as 1 of 5 attendees out of over 350 to represent group for Mock United Nations Assembly</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR760080629" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR760080629"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_760080629_1_492613870" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="760080629JSTD1"> October 2009</div> <div> to </div> <div class="jobdates" format="%B %Y" id="760080629EDDT1"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="760080629COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="760080629JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="760080629JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="760080629JTIT1"> Sales Representative; Sales Management</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="760080629JDES1" itemprop="description"> <p align="LEFT"> As a sales representative I was responsible for hitting various sales targets and was ranked number one in my store for the entire, but only year I was a sales rep.</p> <p align="LEFT"> Lead in wired sales, feature &amp; accessory sales and customer service scores</p> <p align="LEFT"> Won an award for being over goal for customer service scores for the year.</p> <p align="LEFT"> Within three months of being hired I was asked to assist in training new sales reps.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_760080629_2_492615530" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="760080629JSTD2"> May 2007</div> <div> to </div> <div class="jobdates" format="%B %Y" id="760080629EDDT2"> March 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="760080629COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="760080629JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="760080629JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="760080629JTIT2"> Airman/Cryptologic Linguist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="760080629JDES2" itemprop="description"> <p align="LEFT"> As an Airman I was selected out of 52 squad mates to run time scheduling/management/instruction over our entry control procedures</p> <p align="LEFT"> Was selected as Dorm Leader for my flight</p> <p align="LEFT"> Was picked to handle sensitive data transfers/processing information out of over 500 Airman</p> <p align="LEFT"> Was trained in foreign linguistics in both Arabic and Russian before being honorably/medically discharged</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_760080629_3_492615881" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="760080629JSTD3"> June 2004</div> <div> to </div> <div class="jobdates" format="%B %Y" id="760080629EDDT3"> May 2007</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="760080629COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="760080629JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="760080629JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="760080629JTIT3"> Technology Sales Rep/Technology Sales Lead/Technology Sales Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="760080629JDES3" itemprop="description"> <p align="LEFT"> As an employee of Circuit City I worked my way up from entry level sales rep to tech sales lead and then tech sales management</p> <p align="LEFT"> Consistently leader in both hitting sales targets, hitting customer service based results and extended warranty sales</p> <p align="LEFT"> Responsibilities included leading knowledge of our products, building value with customers to uncover their needs and sell to our products and services, signing them up for extended warranties as well as installation services, continuing to do these things as tech lead and then tech manager as well as driving my reps to hit those same goals</p> <p align="LEFT"> Assisted in hitting over 14 months straight of being in top ten of company for customer service results</p> <p align="LEFT"> Awarded sales associate of the month over 6 times in the same year, then selected as over sales leader/team player for the year</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC760080628" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC760080628"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_760080628_1_492620445" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="760080628GRYR1"> 2005</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="760080628SCHO1" itemprop="name"> University of Louisville</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="760080628SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="760080628SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="760080628SCNT1"> United States</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="760080628DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="760080628STUY1"> Double Major in Political Science/History</span> </span> <span class="paddedline"> <span class="field" id="760080628FRFM1"> <p align="LEFT"> Attended the University of Louisville on full academic scholarship</p> <br/> <p align="LEFT"> Currently enrolled towards a degree in Organizational Leadership &amp; Learning, with a specialty in leading/training</p> <br/> <p align="LEFT"> Plan on moving to MBA/HR Degree after graduation</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_MILI760118331" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_MILI760118331"> Military Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_760118331_1_492623168" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="760118331JSTD1"> May 2007</div> <div> to </div> <div class="jobdates" format="%B %Y" id="760118331EDDT1"> March 2008</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP|JCIT|JSTA" id="760118331COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="760118331JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="760118331JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="760118331JTIT1"> Airman; United States Air Force</span> </span> <span class="paddedline"> <span class="jobline" id="760118331JDES1" itemprop="description"> <p align="LEFT"> Used time in service to develop leadership &amp; organizational skills</p> <p align="LEFT"> Developed a habit of exceeding/leading in a position by always learning about the skills/responsibilities of the person above me and the person below me in order to keep continuity/consistency in results/duties should we lose a team member</p> <p align="LEFT"> Led &amp; trained other members/airmen in multiple areas</p> <p align="LEFT"> Was tested and selected for proficiency in foreign languages</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL760118333" style="padding-top:0px;"> </div> </div>

SALES

SALES SUPERVISOR - SALES EFFECTIVENESS Summary Experienced sales supervisor and recognized training facilitator with over 25 years of sales experience in the Utility Industry. Proven track record of implementing successful sales programs to exceed Team and Company goals. ​ ​ Highlights Microsoft Dynamics CRM subject matter expert Chosen to represent Sales as  CRM Product Owner for 2018 product upgrade  Certified facilitator - 7 Habits of Highly Effective People LEED certified (one of three at the time with PNG) Commercial Sales Person of the Year 2008 (Piedmont Natural Gas) Excellent communication skills Self-Motivated and highly driven to succeed GSA committee member and facilitator for final product implementation Established track record of exceptional sales results Experienced Project Management utilizing sales systems Agile Trained Experience Sales Supervisor - Sales Effectiveness 11/2015 to Current Company Name City , State Led of virtual team of 6 full time Sales Support Coordinators. Managed the Partner financing for legacy PNG.  Integrating (in process) Duke Gas Sales with Piedmont Natural gas Sales Implemented a procedure to aid in Project Management Implemented additional responsibilities for the team by monitoring and evaluating productivity levels and bandwidth Developed a 'Welcome Package' to send to all Residential builders Maintained, updated and developed policies and procedures for the Sales team Converted all forms, letters and agreements to electronic versions Developed Sales training materials for the sales reps, supervisors and managers As the CRM expert, I work closely with the newly created IT group to ensure the health of the product Currently working on an Integration project as the Product Owner of CRM ​ Sales Supervisor 11/2012 to 11/2015 Company Name City , State Supervised and monitored the daily activities of ten outside Sales Representatives to ensure all sales and company strategic goals were met and in compliance with company policy. Mentored, coached, trained and motivated the team in ongoing development Led the team to be successful in meeting or exceeding team goals Sought ways to improve work processes and increase skill levels or knowledge of the team. Self taught the advanced ways to utilize CRM and quickly became the subject matter expert. Helped build and develop a training manual for new sales representatives for the SouthWest Region, which is being reviewed now for enterprise wide potential use. Gave presentations to builders, construction managers and superintendents to review the on-line service installation request process, meter placement guidelines and to solicit ways to improve communications. Commercial Sales Representative 04/2006 to 11/2012 Company Name City , State Executed strategies to ensure natural gas growth with both new and existing commercial customers in the Charlotte market. Networked with business leaders, architects, engineers, contractors and owners to promote the company's products and services. Recognized for the ability to develop and maintain quality customer and business relationships. Consistently met or exceeded set territory goals. Became LEED certified in 2009; one of three employees at the time with the certification. Was named Commercial Sales Person of the Year in 2008. Residential Energy Specialist 03/2006 to 04/2006 Company Name City , State Systematically and strategically worked in an assigned territory to ensure the use of natural gas in residential homes and developments Quickly promoted to the Commercial market within the Company. Industrial Power Representative 07/1986 to 03/1993 Company Name City , State Responsible for one half of Mecklenburg County Industrial customers to promote the products and services of the Company. Identified new opportunities for off-peak shaving, such as Standby Generation, Interruptible Power and time-of-day rates. Consistently met or exceed assigned goals. First female, non-engineer to hold this position Commercial Power Representative 08/1984 to 07/1986 Company Name City , State One of three reps covering Mecklenburg County's small to large commercial customers promoting energy management and peak shaving opportunities. Developed training material and trained employees of the newly formed group in the Call Center to handle commercial customers exclusively. Residential Rep 01/1983 to 01/1984 Company Name City , State Promoted energy management in the Charlotte area Selected to attend a prestigious Commercial 6 week training course Active member of the Charlotte Home Builders Association Regional Training Coordinator and Residential Representative 06/1980 to 03/1983 Company Name City , State Regional Training Coordinator 06/1980 to 01/1983 Company Name City , State Facilitated three day workshops for all new hires Identified, developing and facilitated training for the Sales and Business Area Representatives Education and Training Bachelor of Arts : Psychology East Carolina University City , State , USA Psychology Computer Skills S2K (CIS billing), Accounts Payable (CAPS), Microsoft Dynamics CRM, GSA Lite, Microsoft Office Suite, Acrobat Pro, Sales Solution Selling Activities and Honors Charlotte Homes Builders Association, past Board Member Commercial Sales Person of the Year 2008 (Piedmont Natural Gas) LEED certified 2009

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1057869144" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1057869144_1_707492308" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1057869144FNAM1"> </span> <span> </span> <span class="field lName" id="1057869144LNAM1"> SALES SUPERVISOR - SALES EFFECTIVENESS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1057869146" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1057869146"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869146_1_707492310" style="padding-top:0px;"> <div class="field singlecolumn" id="1057869146FRFM1"> <div> Experienced sales supervisor and recognized training facilitator with over 25 years of sales experience in the Utility Industry. Proven track record of implementing successful sales programs to exceed Team and Company goals.</div> <div> ​</div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_HILT1057869150" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1057869150"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869150_1_707501988" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1057869150SKC11"> <ul> <li> Microsoft Dynamics CRM subject matter expert</li> <li> Chosen to represent Sales as  CRM Product Owner for 2018 product upgrade </li> <li> Certified facilitator - 7 Habits of Highly Effective People</li> <li> LEED certified (one of three at the time with PNG)</li> <li> Commercial Sales Person of the Year 2008 (Piedmont Natural Gas)</li> <li> Excellent communication skills</li> </ul> <p> <br/> </p> <p> <br/> </p> <p> <br/> </p> </td> <td class="field twocol_2" id="1057869150SKC21"> <ul> <li> Self-Motivated and highly driven to succeed</li> <li> GSA committee member and facilitator for final product implementation</li> <li> Established track record of exceptional sales results</li> <li> Experienced Project Management utilizing sales systems</li> <li> Agile Trained</li> </ul> <p> <br/> </p> <p> <br/> </p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1057869147" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1057869147"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869147_1_707505365" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT1"> Sales Supervisor - Sales Effectiveness</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD1"> 11/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES1" itemprop="description"> <ul> <li> Led of virtual team of 6 full time Sales Support Coordinators. </li> <li> Managed the Partner financing for legacy PNG. </li> <li> Integrating (in process) Duke Gas Sales with Piedmont Natural gas Sales</li> <li> Implemented a procedure to aid in Project Management</li> <li> Implemented additional responsibilities for the team by monitoring and evaluating productivity levels and bandwidth</li> <li> Developed a 'Welcome Package' to send to all Residential builders </li> <li> Maintained, updated and developed policies and procedures for the Sales team</li> <li> Converted all forms, letters and agreements to electronic versions</li> <li> Developed Sales training materials for the sales reps, supervisors and managers</li> <li> As the CRM expert, I work closely with the newly created IT group to ensure the health of the product</li> <li> Currently working on an Integration project as the Product Owner of CRM</li> </ul> <p> <br/> </p> <p> ​</p> <div> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_2_707492311" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT2"> Sales Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD2"> 11/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT2"> 11/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES2" itemprop="description"> <ul> <li> Supervised and monitored the daily activities of ten outside Sales Representatives to ensure all sales and company strategic goals were met and in compliance with company policy.</li> <li> Mentored, coached, trained and motivated the team in ongoing development</li> <li> Led the team to be successful in meeting or exceeding team goals</li> <li> Sought ways to improve work processes and increase skill levels or knowledge of the team.</li> <li> Self taught the advanced ways to utilize CRM and quickly became the subject matter expert.</li> <li> Helped build and develop a training manual for new sales representatives for the SouthWest Region, which is being reviewed now for enterprise wide potential use.</li> <li> Gave presentations to builders, construction managers and superintendents to review the on-line service installation request process, meter placement guidelines and to solicit ways to improve communications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_3_707492312" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT3"> Commercial Sales Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD3"> 04/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT3"> 11/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES3" itemprop="description"> <ul> <li> Executed strategies to ensure natural gas growth with both new and existing commercial customers in the Charlotte market.</li> <li> Networked with business leaders, architects, engineers, contractors and owners to promote the company's products and services.</li> <li> Recognized for the ability to develop and maintain quality customer and business relationships.</li> <li> Consistently met or exceeded set territory goals.</li> <li> Became LEED certified in 2009; one of three employees at the time with the certification.</li> <li> Was named Commercial Sales Person of the Year in 2008.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_4_707492313" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT4"> Residential Energy Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD4"> 03/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT4"> 04/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES4" itemprop="description"> <ul> <li> Systematically and strategically worked in an assigned territory to ensure the use of natural gas in residential homes and developments</li> <li> Quickly promoted to the Commercial market within the Company.</li> <li class="tempListItem" style="list-style-type: none;"> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_5_707492314" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT5"> Industrial Power Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD5"> 07/1986</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT5"> 03/1993</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES5" itemprop="description"> <ul> <li> Responsible for one half of Mecklenburg County Industrial customers to promote the products and services of the Company.</li> <li> Identified new opportunities for off-peak shaving, such as Standby Generation, Interruptible Power and time-of-day rates.</li> <li> Consistently met or exceed assigned goals.</li> <li> First female, non-engineer to hold this position</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_6_707492315" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT6"> Commercial Power Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD6"> 08/1984</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT6"> 07/1986</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES6" itemprop="description"> <ul> <li> One of three reps covering Mecklenburg County's small to large commercial customers promoting energy management and peak shaving opportunities.</li> <li> Developed training material and trained employees of the newly formed group in the Call Center to handle commercial customers exclusively.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_7_707492316" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT7"> Residential Rep</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD7"> 01/1983</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT7"> 01/1984</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES7" itemprop="description"> <ul> <li> Promoted energy management in the Charlotte area</li> <li> Selected to attend a prestigious Commercial 6 week training course</li> <li> Active member of the Charlotte Home Builders Association</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_8_707492317" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT8"> Regional Training Coordinator and Residential Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD8"> 06/1980</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT8"> 03/1983</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES8" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1057869147_9_707492319" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1057869147JTIT9"> Regional Training Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1057869147JSTD9"> 06/1980</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1057869147EDDT9"> 01/1983</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1057869147COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1057869147JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1057869147JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1057869147JDES9" itemprop="description"> <ul> <li> Facilitated three day workshops for all new hires</li> <li> Identified, developing and facilitated training for the Sales and Business Area Representatives</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1057869148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1057869148"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869148_1_707492320" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1057869148DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1057869148STUY1"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1057869148SCHO1" itemprop="name"> East Carolina University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1057869148SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1057869148SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="1057869148SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="1057869148FRFM1"> Psychology</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1057869149" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1057869149"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869149_1_707492321" style="padding-top:0px;"> <div class="field singlecolumn" id="1057869149FRFM1"> <div> S2K (CIS billing), Accounts Payable (CAPS), Microsoft Dynamics CRM, GSA Lite, Microsoft Office Suite, Acrobat Pro, Sales Solution Selling </div> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_AFIL1057869151" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1057869151"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1057869151_1_707528948" style="padding-top:0px;"> <div class="field singlecolumn" id="1057869151FRFM1"> <div> Charlotte Homes Builders Association, past Board Member</div> <div> Commercial Sales Person of the Year 2008 (Piedmont Natural Gas)</div> <div> LEED certified 2009</div> </div> </div> </div> </div>

SALES

SALES MANAGER/ TERRITORY SALES MANAGER Experience Sales Manager/ Territory Sales manager 02/2014 to 08/2015 Company Name City , State Selling and working with Franchises, Strategic Partners on Mobile Loyalty Platform. Working with Digital and Advertising Agencies on Reselling ProductSelling Local Clients in the Arkansas Territory on the Mobile Loyalty Platform. Marketing Executive/Senior Sales Consultant 04/2011 to 01/2014 Company Name City , State Aggressively research, develop, and cultivate leads for LivingSocial Deals using a variety of online and offline sourcesMeet and strive to exceed individual monthly, quarterly, and annual sales goalsQualify prospective clients by phone and close deals in-personUse consultative sales skills to assess merchant goals, propose a customized LivingSocial solution, and obtain commitmentManage relationships with established clients and construct proposals and contracts within selling guidelines to develop and maintain a book of businessCommunicate ongoing contacts and sales activities utilizing Salesforce.comProvide ongoing and up-to-date documentation to the operations team and regularly collaborate best deal strategies*1st Ranked MC 2011-North America*2011 Annual Review Rating- 5MVP*Hawaii Whale Winner Circle 2011*VP Many Cole Challenge Badge*Turkey & Gravy Badge*Dasher Badge*Blue Whale Badge*March Madness Badge*Nothing But Net Badge-Attended VIP Event for 1st Qtr, Red Hot Chili Peppers*Rock Star Badge Winner-was among the 12 that was treated to dinner with Tim and Mandy*Multiple 15x15, 20x15 Badges*Accepted in the June Team Triton ClassAttended 2nd QTR VIP Event in Las Vegas, Palms HotelWon Glass 1/2 Full Badge in JulyWhalewinners Circle 2012, Trip to Costa RicaRoadunner Badge Winner for Jan. Feb, March 2013Quarterly VIP Winnner for 2nd, 3rd and 4th 2013. Business Manager 06/2008 to 03/2011 Company Name City , State Selling online advertising, sponsorships, Contest to stategic accounts and new customers. Local Sales Manager 10/2004 to 06/2008 Company Name City , State Managed 9 Local Account Executives, Team Building, Managed Inventory, Controlled the Paid Programming and Direct Response Accounts, Point person for Internet Sales, Received the New York Times "Rules of the Road" Award for Top Performer 2007. Retail Account Executive/Internet Advertising Manager 08/1998 to 10/2004 Company Name City , State Developed new and serviced existing accounts with regards to newspaper design, Implemented marketing plans for individual clients, Worked closely with advertising agencies in relation to cleint needs, Created Internet Sales Department, Developed Internet advertising on newspaper websites. Senior Buyer 08/2015 to Current Company Name City , State Remote Senior Buyer--Searing for new and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales events and selecting the final products for sales events.  Neotiating pricing and terms. Remote Senior Buyer (Fayetteville, AR) 08/2015 to Current Company Name City , State Searching for new and exciting products and reaching out to designers and maufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales and selecting the final products for slaes events.  negotiating pricing and terms. Remote Senior Buyer in Fayetteville, AR 08/2015 to Current Company Name City , State Searching for new and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales and selecting the final products for sales events.  Negotiating pricing and terms. Remote Senior Buyer in Fayetteville, AR 08/2015 to Current Company Name City , State Searching for New and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales andselecting the final products for sales events. Negotiating pricing and terms. Education MBA UNIVERSITY OF ARKANSAS City , State B.S : Business Administration/Marketing UNIVERSITY OF CENTRAL ARKANSAS City , State Business Administration/Marketing High School Diploma MANSFIELD HIGH SCHOOL City , State Skills Advertising, book, Excellent Communication, Computer Knowledge, contracts, Clients, documentation, Innovation, Inventory, Team Building, marketing plans, newspaper, Programming, proposals, research, sales skills, Selling, Sales, Sales Management, Strategic, phone, websites

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME850102632" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_850102632_1_554967957" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="850102632FNAM1"> </span> <span> </span> <span class="field lName" id="850102632LNAM1"> SALES MANAGER/ TERRITORY SALES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM850102637" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT850102638" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR850102634" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR850102634"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_850102634_1_554967959" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT1"> Sales Manager/ Territory Sales manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD1"> 02/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT1"> 08/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES1" itemprop="description"> <ul> <li> Selling and working with Franchises, Strategic Partners on Mobile Loyalty Platform.</li> <li> Working with Digital and Advertising Agencies on Reselling ProductSelling Local Clients in the Arkansas Territory on the Mobile Loyalty Platform.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_2_554967960" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT2"> Marketing Executive/Senior Sales Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD2"> 04/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT2"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES2" itemprop="description"> <ul> <li> Aggressively research, develop, and cultivate leads for LivingSocial Deals using a variety of online and offline sourcesMeet and strive to exceed individual monthly, quarterly, and annual sales goalsQualify prospective clients by phone and close deals in-personUse consultative sales skills to assess merchant goals, propose a customized LivingSocial solution, and obtain commitmentManage relationships with established clients and construct proposals and contracts within selling guidelines to develop and maintain a book of businessCommunicate ongoing contacts and sales activities utilizing Salesforce.comProvide ongoing and up-to-date documentation to the operations team and regularly collaborate best deal strategies*1st Ranked MC 2011-North America*2011 Annual Review Rating- 5MVP*Hawaii Whale Winner Circle 2011*VP Many Cole Challenge Badge*Turkey &amp; Gravy Badge*Dasher Badge*Blue Whale Badge*March Madness Badge*Nothing But Net Badge-Attended VIP Event for 1st Qtr, Red Hot Chili Peppers*Rock Star Badge Winner-was among the 12 that was treated to dinner with Tim and Mandy*Multiple 15x15, 20x15 Badges*Accepted in the June Team Triton ClassAttended 2nd QTR VIP Event in Las Vegas, Palms HotelWon Glass 1/2 Full Badge in JulyWhalewinners Circle 2012, Trip to Costa RicaRoadunner Badge Winner for Jan.</li> <li> Feb, March 2013Quarterly VIP Winnner for 2nd, 3rd and 4th 2013.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_3_554967961" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT3"> Business Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD3"> 06/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT3"> 03/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES3" itemprop="description"> <ul> <li> Selling online advertising, sponsorships, Contest to stategic accounts and new customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_4_554967962" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT4"> Local Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD4"> 10/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT4"> 06/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES4" itemprop="description"> <ul> <li> Managed 9 Local Account Executives, Team Building, Managed Inventory, Controlled the Paid Programming and Direct Response Accounts, Point person for Internet Sales, Received the New York Times "Rules of the Road" Award for Top Performer 2007.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_5_554967963" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT5"> Retail Account Executive/Internet Advertising Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD5"> 08/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT5"> 10/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES5" itemprop="description"> <ul> <li> Developed new and serviced existing accounts with regards to newspaper design, Implemented marketing plans for individual clients, Worked closely with advertising agencies in relation to cleint needs, Created Internet Sales Department, Developed Internet advertising on newspaper websites.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_6_554969701" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT6"> Senior Buyer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD6"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT6"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES6" itemprop="description"> Remote Senior Buyer--Searing for new and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales events and selecting the final products for sales events.  Neotiating pricing and terms.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_7_554970701" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT7"> Remote Senior Buyer (Fayetteville, AR)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD7"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT7"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES7" itemprop="description"> Searching for new and exciting products and reaching out to designers and maufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales and selecting the final products for slaes events.  negotiating pricing and terms.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_8_554971817" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT8"> Remote Senior Buyer in Fayetteville, AR</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD8"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT8"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES8" itemprop="description"> Searching for new and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales and selecting the final products for sales events.  Negotiating pricing and terms.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102634_9_554972659" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="850102634JTIT9"> Remote Senior Buyer in Fayetteville, AR</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="850102634JSTD9"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="850102634EDDT9"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="850102634COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="850102634JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="850102634JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="850102634JDES9" itemprop="description"> Searching for New and exciting products and reaching out to designers and manufacturers to establish partnerships.  Pitching brand vendors to work with Touch of Modern and establish new relationships.  Managing dozens of accounts while simultaneously continuing to build new ones.  Planning sales andselecting the final products for sales events. Negotiating pricing and terms.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC850102635" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC850102635"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_850102635_1_554967964" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="850102635DGRE1" itemprop="name"> MBA</span> <span class="programline" id="850102635STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="850102635SCHO1" itemprop="name"> UNIVERSITY OF ARKANSAS</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="850102635SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="850102635SSTA1"> State</span> <span class="joblocation eduCountry" id="850102635SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="850102635FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102635_2_554967965" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="850102635DGRE2" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="850102635STUY2"> Business Administration/Marketing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="850102635SCHO2" itemprop="name"> UNIVERSITY OF CENTRAL ARKANSAS</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="850102635SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="850102635SSTA2"> State</span> <span class="joblocation eduCountry" id="850102635SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="850102635FRFM2"> Business Administration/Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_850102635_3_554967966" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="850102635DGRE3" itemprop="name"> High School Diploma</span> <span class="programline" id="850102635STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="850102635SCHO3" itemprop="name"> MANSFIELD HIGH SCHOOL</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="850102635SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="850102635SSTA3"> State</span> <span class="joblocation eduCountry" id="850102635SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="850102635FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL850102639" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL850102636" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL850102636"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_850102636_1_554967967" style=" padding-top:0px; "> <div class="field singlecolumn" id="850102636FRFM1"> Advertising, book, Excellent Communication, Computer Knowledge, contracts, Clients, documentation, Innovation, Inventory, Team Building, marketing plans, newspaper, Programming, proposals, research, sales skills, Selling, Sales, Sales Management, Strategic, phone, websites</div> </div> </div> </div>

SALES

SENIOR SALES ASSISTANT/ SALES SUPPORT Skills ads, attention to detail, customer service, data base, inventory, office, presentations, quality control, sales, phones Experience Senior Sales Assistant/ Sales Support , 01/2006 to 01/2012 Company Name － City , State Accurately monitored and evaluated ads for specifications and standards compliance. Provided high standard of service and attention to detail. Quickly and effectively solve customer challenges. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Answered multi-line phones. Maintained inventory of office supplies. Managed all aspects of daily office operations. Created and edited memos, correspondence and directory reports for management evaluations and presentations. Box Office Manager , 01/2003 to 01/2006 Company Name － City , State Managed all aspects of ticket sales. Maintained data base of all season ticket holders, answered multi-line phones, and kept an inventory of all supplies. Organized volunteers to work in the box office to help with ticket sales for concerts. Education and Training High School Diploma : 1985 Northwood High School － City , State

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1002275622" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1002275622_1_664670994" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1002275622FNAM1"> </span> <span> </span> <span class="field" id="1002275622LNAM1"> SENIOR SALES ASSISTANT/ SALES SUPPORT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1002275627" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1002275628" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL1002275626" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1002275626"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1002275626_1_664670999" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="1002275626FRFM1"> ads, attention to detail, customer service, data base, inventory, office, presentations, quality control, sales, phones</div> </div> </div> <div class="section" id="SECTION_EXPR1002275624" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1002275624"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1002275624_1_664670996" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1002275624JTIT1"> Senior Sales Assistant/ Sales Support</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1002275624JSTD1"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1002275624EDDT1"> 01/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1002275624COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1002275624JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1002275624JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1002275624JDES1" itemprop="description"> <ul> <li> Accurately monitored and evaluated ads for specifications and standards compliance.</li> <li> Provided high standard of service and attention to detail.</li> <li> Quickly and effectively solve customer challenges.</li> <li> Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.</li> <li> Answered multi-line phones.</li> <li> Maintained inventory of office supplies.</li> <li> Managed all aspects of daily office operations.</li> <li> Created and edited memos, correspondence and directory reports for management evaluations and presentations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1002275624_2_664670997" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1002275624JTIT2"> Box Office Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="1002275624JSTD2"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1002275624EDDT2"> 01/2006</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1002275624COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1002275624JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1002275624JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="1002275624JDES2" itemprop="description"> <ul> <li> Managed all aspects of ticket sales.</li> <li> Maintained data base of all season ticket holders, answered multi-line phones, and kept an inventory of all supplies.</li> <li> Organized volunteers to work in the box office to help with ticket sales for concerts.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1002275625" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1002275625"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1002275625_1_664670998" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1002275625DGRE1" itemprop="name"> High School Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="1002275625STUY1"> </span> <span class="jobdates" id="1002275625GRYR1"> 1985</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1002275625SCHO1" itemprop="name"> Northwood High School</span> <span> － </span> <span class="joblocation jobcity" id="1002275625SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1002275625SSTA1"> State</span> <span class="joblocation jobstate" id="1002275625SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="1002275625FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1002275629" style="padding-top:0px;"> </div> </div>

SALES

PMC/PSM/ SALES MANAGER/ SALES ASSOCIATE Career Focus Performance Management Consultant with more than10 years of experience planning, developing and implementing behavioral and operationally focused procedures to enable sales and productivity . Currently r esponsible for maximizing performance across the Corporate-Owned Retail team in the Southwest Territory by working collaboratively with Director of Sales and Area Managers in addressing key issues sales skills, leadership development, performance improvement, retail operations and customer engagement for the territory. I play a critical role in creating an infrastructure that enables sustainable, measurable improvement in an evolving environment and am constantly working to improve internal processes and efficiencies within technical systems and behavioral procedures of our associates. Summary of Skills Ability to clarify the nature of a problem, evaluate alternatives, propose viable solutions and determine the outcome of the various options Detail oriented and able to present information and ideas clearly and concisely Able to review different points of view or ideas and make objective judgments; investigates all possible solutions to the problem Able to draw specific conclusions from a set of general observations or a set of specific facts, able to synthesize ideas and information Maximized efficiency and team productivity through the development of collaborative quality initiatives Continually evaluated the organizations' skills and work performance to identify and implement improvements Results oriented, customer-focused, respected team builder who drives quality and productivity initiatives, and leads teams in business growth through operational excellence. Ability to translate the company strategy into specific goals to ensure a focus on delivering results Strong ability to quickly understand complex issues and identify priorities Focus on key points that can be clearly communicated to all levels of leadership Maintain effective cross functional relationship to drive program consistency across retail, agent, and business channels   Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes Analyzed application, system, and security errors. Escalated issues to developers and verified fixes Strong analytical, time management and problem-solving skills Professional Experience Company Name City , State PMC/PSM/ Sales Manager/ Sales Associate 05/2010 Responsible for maximizing performance across Corporate-Owned Retail team in the Southwest Territory. Work collaboratively 1:1 with Director of Sales and Area Managers in addressing key issues in operations, key performance indicators, execution of customer engagement, as well as processes and behaviors necessary to achieve expected business results. Play a critical role in creating an infrastructure that enables sustainable, measurable improvement in an evolving environment.  Constantly working to improve internal processes and efficiencies within the technical systems and behavioral procedures. Assessed skill levels of associates in Retail environments and provided feedback to leaders on the effectiveness of ongoing training programs. Suggested program improvements to increase skill levels.  Worked with Leaders to develop action plans to address gaps in performance.  Facilitated training sessions to refresh knowledge of associates as needed in order to achieve and maintain desired sales goals.  Developed reporting metrics and deliver to management as requested.  Assisted in establishing standards for performance and monitor against standards, implementing changes when necessary.  Developed knowledge of leading edge learning methods, external best practices, applications and tools. Provide leadership and coaching to retail sales staff on selling skills, company policies and practices, performance management and career development.  Drive the achievement of store sales targets which include new customer acquisitions, sale of essentials, and sale of vertical features in a weekly/monthly basis while achieving the highest level of customer satisfaction.  Responsible for retail sales scheduling, forecasting and reporting; including but not limited to time reporting, vacation/time off tracking, expense reporting and approvals, schedule development, overtime management, variance reporting and explanations, cash over/short explanations, tracking report, competitive report, etc. Company Name City , State Customer Service Lead 04/2009 to 01/2011 Management position responsible for all aspects of managing a single retail store. Has complete operation liability to achieve sales, service, organization, customer satisfaction and profitability goals for the store in compliance with company procedures. Develops and executes short and long-term plans to achieve goals in support of district/region strategy. Ensures the maintenance of expected operational and merchandising standards. Ensures staff maintains store presentation and supports brand consistency. Provides effective training to staff in the areas of customer service, product knowledge, inventory control and merchandising while offering developmental opportunities. Handles store level loss prevention issues. Company Name City , State Owner 10/2008 to 10/2010 Analyzed business performance against budget and goals Developed and implemented successful business plans and strategies Identified market opportunities and plans for effective implementation Directed sales coverage Completed monthly, quarterly and annual business reports and financial information Created comprehensive training programs for all personnel Oversees sales, inventory, shipping, human resources and other departments of the business Company Name City , State Dispatcher 10/2005 to 10/2008 Provided support to the sales and service teams ensuring all objectives were met. Prepared weekly sales reports for management.Responsible for customer service, including answering customer queries, problem solving and providing information on new products. Tracked inventory and shipping/receiving of product. Received incoming service calls and scheduled and dispatched technicians as needed. Assisted with invoicing customers.Handled customer complaints. Company Name City , State Quality Analyst/Special Projects/Repair Representative 06/2001 to 10/2005 06/2003-10/2005 - Quality Analyst Audited all orders coming from inside and outside sales offices to ensure customer satisfaction.  Exceeded set quota for weekly audits by 200%.  Helped create and maintain reporting guidelines for all implemented audits.  Revised and formatted definitions to better enable us to accurately audit reps.  Able to audit and/or provision on all platforms utilized by Birch Telecom.  Created documentation for new processes to distribute throughout the company 09/2002-06/2003 - Install/Special Projects Specialist Created local service requests to install new Pots lines for existing Birch customers.  Statused customers on the progress of their order.  Successfully cleared out my queue to prevent the ETTR from running out on install orders by providing good customer service.  Exceeded daily quota 90% of days worked.  Received 100% on quality audits on 99% of orders graded.  Worked all Complex MAC manual orders, ex. Loop to ground, Trunk to Pots.  Researched and corrected all service address inconsistencies regarding to new install orders by issuing manual records updates 06/2001-09/2002 - Repair Operations Representative Received inbound customer repair issues.  Used troubleshooting skills and testing system to determine correct fix agents.  Worked back office tickets by statusing end users, clearing and closing tickets, and further troubleshooting if necessary.  Relayed information to the ILECs pertaining to trouble reports.  Took call takeovers in the evenings for irate customers Skills Coaching, Consultation, Customer Service, Data Analysis, Leadership, Leadership Development, Mentoring, Enterprise, Performance Management, Process Improvement, Project Management, Sales, Sales Development, Telecommunication, Mircosoft Office including Visio

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME846280433" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_846280433_1_552204834" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="846280433FNAM1"> </span> <span> </span> <span class="field" id="846280433LNAM1"> PMC/PSM/ SALES MANAGER/ SALES ASSOCIATE</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM846280436" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM846280436"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846280436_1_552204838" style=" padding-top:0px; "> <div class="field singlecolumn" id="846280436FRFM1"> <p> <span> <font color="#0000ff" style="color: rgb(0, 0, 255);"> Performance Management Consultant </font> with more than10 years of experience planning, developing and implementing <font color="#0000ff" style="color: rgb(0, 0, 255);"> behavioral and operationally focused procedures to enable sales and productivity</font> . Currently r</span> esponsible for maximizing performance across the Corporate-Owned Retail team in the Southwest Territory by working collaboratively with Director of Sales and Area Managers in addressing key issues sales skills, leadership development, performance improvement, retail operations and customer engagement for the territory. I play a critical role in creating an infrastructure that enables sustainable, measurable improvement in an evolving environment and am constantly working to improve internal processes and efficiencies within technical systems and behavioral procedures of our associates. </p> </div> </div> </div> <div class="section" id="SECTION_HILT846280438" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT846280438"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846280438_1_552204839" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="846280438SKC11"> <ul> <li> Ability to clarify the nature of a problem, evaluate alternatives, propose viable solutions and determine the outcome of the various options</li> <li> Detail oriented and able to present information and ideas clearly and concisely</li> <li> Able to review different points of view or ideas and make objective judgments; investigates all possible solutions to the problem</li> <li> Able to draw specific conclusions from a set of general observations or a set of specific facts, able to synthesize ideas and information</li> <li> Maximized efficiency and team productivity through the development of collaborative quality initiatives </li> <li> Continually evaluated the organizations' skills and work performance to identify and implement improvements </li> <li> Results oriented, customer-focused, respected team builder who drives quality and productivity initiatives, and leads teams in business growth through operational excellence.</li> </ul> <p> <br/> </p> </td> <td class="field twocol_2" id="846280438SKC21"> <ul> <li> Ability to translate the company strategy into specific goals to ensure a focus on delivering results</li> <li> Strong ability to quickly understand complex issues and identify priorities</li> <li> Focus on key points that can be clearly communicated to all levels of leadership</li> <li> Maintain effective cross functional relationship to drive program consistency across retail, agent, and business channels   </li> <li> Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes</li> <li> Analyzed application, system, and security errors. Escalated issues to developers and verified fixes </li> <li> Strong analytical, time management and problem-solving skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR846280441" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR846280441"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846280441_1_552222050" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="846280441COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="846280441JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846280441JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="846280441JTIT1"> PMC/PSM/ Sales Manager/ Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="846280441JSTD1"> 05/2010</span> <span class="jobdates" format="%m/%Y" id="846280441EDDT1"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="846280441JDES1" itemprop="description"> <div> Responsible for maximizing performance across Corporate-Owned Retail team in the Southwest Territory. Work collaboratively 1:1 with Director of Sales and Area Managers in addressing key issues in operations, key performance indicators, execution of customer engagement, as well as processes and behaviors necessary to achieve expected business results. Play a critical role in creating an infrastructure that enables sustainable, measurable improvement in an evolving environment.  Constantly working to improve internal processes and efficiencies within the technical systems and behavioral procedures.</div> <div> Assessed skill levels of associates in Retail environments and provided feedback to leaders on the effectiveness of ongoing training programs. Suggested program improvements to increase skill levels.  Worked with Leaders to develop action plans to address gaps in performance.  Facilitated training sessions to refresh knowledge of associates as needed in order to achieve and maintain desired sales goals.  Developed reporting metrics and deliver to management as requested.  Assisted in establishing standards for performance and monitor against standards, implementing changes when necessary.  Developed knowledge of leading edge learning methods, external best practices, applications and tools.</div> <div> Provide leadership and coaching to retail sales staff on selling skills, company policies and practices, performance management and career development.  Drive the achievement of store sales targets which include new customer acquisitions, sale of essentials, and sale of vertical features in a weekly/monthly basis while achieving the highest level of customer satisfaction.  Responsible for retail sales scheduling, forecasting and reporting; including but not limited to time reporting, vacation/time off tracking, expense reporting and approvals, schedule development, overtime management, variance reporting and explanations, cash over/short explanations, tracking report, competitive report, etc.</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846280441_2_552222955" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="846280441COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="846280441JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846280441JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="846280441JTIT2"> Customer Service Lead</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="846280441JSTD2"> 04/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846280441EDDT2"> 01/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="846280441JDES2" itemprop="description"> <div> Management position responsible for all aspects of managing a single retail store. Has complete operation liability to achieve sales, service, organization, customer satisfaction and profitability goals for the store in compliance with company procedures. Develops and executes short and long-term plans to achieve goals in support of district/region strategy. Ensures the maintenance of expected operational and merchandising standards. Ensures staff maintains store presentation and supports brand consistency. Provides effective training to staff in the areas of customer service, product knowledge, inventory control and merchandising while offering developmental opportunities. Handles store level loss prevention issues.</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846280441_3_552229512" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="846280441COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="846280441JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846280441JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="846280441JTIT3"> Owner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="846280441JSTD3"> 10/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846280441EDDT3"> 10/2010</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="846280441JDES3" itemprop="description"> <div> Analyzed business performance against budget and goals</div> <div> Developed and implemented successful business plans and strategies</div> <div> Identified market opportunities and plans for effective implementation</div> <div> Directed sales coverage</div> <div> Completed monthly, quarterly and annual business reports and financial information</div> <div> Created comprehensive training programs for all personnel</div> <div> Oversees sales, inventory, shipping, human resources and other departments of the business</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846280441_4_552230017" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="846280441COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="846280441JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846280441JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="846280441JTIT4"> Dispatcher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="846280441JSTD4"> 10/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846280441EDDT4"> 10/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="846280441JDES4" itemprop="description"> Provided support to the sales and service teams ensuring all objectives were met. Prepared weekly sales reports for management.Responsible for customer service, including answering customer queries, problem solving and providing information on new products. Tracked inventory and shipping/receiving of product. Received incoming service calls and scheduled and dispatched technicians as needed. Assisted with invoicing customers.Handled customer complaints.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846280441_5_552231510" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="846280441COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="846280441JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846280441JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="846280441JTIT5"> Quality Analyst/Special Projects/Repair Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="846280441JSTD5"> 06/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846280441EDDT5"> 10/2005</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="846280441JDES5" itemprop="description"> <div> 06/2003-10/2005 - Quality Analyst</div> <div> Audited all orders coming from inside and outside sales offices to ensure customer satisfaction.  Exceeded set quota for weekly audits by 200%.  Helped create and maintain reporting guidelines for all implemented audits.  Revised and formatted definitions to better enable us to accurately audit reps.  Able to audit and/or provision on all platforms utilized by Birch Telecom.  Created documentation for new processes to distribute throughout the company</div> <div> 09/2002-06/2003 - Install/Special Projects Specialist</div> <div> Created local service requests to install new Pots lines for existing Birch customers.  Statused customers on the progress of their order.  Successfully cleared out my queue to prevent the ETTR from running out on install orders by providing good customer service.  Exceeded daily quota 90% of days worked.  Received 100% on quality audits on 99% of orders graded.  Worked all Complex MAC manual orders, ex. Loop to ground, Trunk to Pots.  Researched and corrected all service address inconsistencies regarding to new install orders by issuing manual records updates</div> <div> 06/2001-09/2002 - Repair Operations Representative</div> <div> Received inbound customer repair issues.  Used troubleshooting skills and testing system to determine correct fix agents.  Worked back office tickets by statusing end users, clearing and closing tickets, and further troubleshooting if necessary.  Relayed information to the ILECs pertaining to trouble reports.  Took call takeovers in the evenings for irate customers</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL846280440" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL846280440"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846280440_1_552204841" style=" padding-top:0px; "> <div class="field singlecolumn" id="846280440FRFM1"> Coaching, Consultation, Customer Service, Data Analysis, Leadership, Leadership Development, Mentoring, Enterprise, Performance Management, Process Improvement, Project Management, Sales, Sales Development, Telecommunication, Mircosoft Office including Visio</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Skills Effective at multitasking Works well independently and in groups Excellent Computer skills Organized Fast learner Personable Customer orientated Interpersonal communication Experience Sales Associate , 11/2018 to Current Company Name – City , State Analyze and properly process product returns Maintain and organize merchandise to drive sales Organize shelves to maintain store visual appeal Engage customers and promote specific merchandise Maintain records related to sales, returns, and inventory availability Recommend merchandise to customers based on needs and preferences Sell various products by demonstrating, explaining unique features, and educating customers on proper handling and care Answer incoming telephone calls to provide information about products, services, store hours, policies and promotions Volunteer - Receptionist , 09/2018 to Current Company Name – City , State Meet incoming customers with professional approach and provide friendly, knowledgeable assistance Keep reception area clean and organized to offer positive first impression to every visitor Helped set up events Greet customers, answer general questions, and direct to appropriate locations or personnel Stylist , 07/2018 to 10/2018 Company Name – City , State Initiated friendly conversation with each customer to determine level of assistance required Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement Handled price checks, merchandise transfers, and fitting room returns to keep store orderly Greeted each customer and offered to assist them to provide excellent customer service Followed all company policies, rules, and procedures to promote company goals and ensure safety Helped customers by answering questions and locating merchandise Sought opportunities to up-sell and add-on additional merchandise Rang up sales at registers and bagged merchandise Prevented store losses by utilizing awareness, attention to detail, and integrity Assembly Line Worker , 06/2016 to 03/2018 Company Name – City , State Received and correctly processed both written and verbal instructions Observed all safety policies and procedures Utilized established assembly instructions to complete jobs in an efficient and accurate manner Assisted quality assurance by visually inspecting items and removing defective parts Worked in a team-based environment to maintain line productivity Education and Training Associate of Arts and Science Wenatchee Valley College - City , State Currently Attending High School Diploma : 2017 Eastmont Senior High School - City , State Skills Self-motivated Dependable and reliable Effective at multitasking Works well independently and in groups Excellent Computer skills Organized Fast learner Creative Personable Internet Savvy Customer assistance Interpersonal communication Work History Stylist , 07/2018 to 10/2018 Company Name – City , State Initiated friendly conversation with each customer to determine level of assistance required. Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement. Handled price checks, merchandise transfers and fitting room returns to keep the store orderly. Greeted each customer and offered to assist them to provide excellent customer service. Followed all company policies, rules and procedures to promote company goals and ensure safety. Helped customers by answering questions and locating merchandise. Sought opportunities to up-sell and add-on additional merchandise. Assisted in ringing up sales at registers and bagging merchandise. Prevented store losses by utilizing awareness, attention to detail and integrity. Assembly Line Worker , 06/2016 to 03/2018 Company Name – City , State Built containers and pack parts in accordance with detailed packing specifications. Received and correctly processed both written and verbal instructions, prints and work orders. Observed all safety policies and procedures Utilized established assembly instructions to complete jobs in an efficient and accurate manner. Assisted quality assurance by visually inspecting items and removing defect parts. Worked in a team-based environment to maintain line productivity. Library Volunteer , 01/2017 to 06/2017 Company Name – City , State Checked in, checked out and renewed library materials. Located requested books on the shelves and in the library database. Sorted and shelved donated collections as needed. Cleaned and organized the shelves and display cases, including the checkout desk. Welcomed customers into the library and helped them locate items. Used time efficiently when not serving customers, including cleaning and updating library's website. Actively pursued personal learning and development opportunities.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEa6de5c31-22d8-480a-8b52-cbd5bcabb3b7" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_a6de5c31-22d8-480a-8b52-cbd5bcabb3b7_1_6cec2dd2-ae0e-4ee8-9188-207ff3cea278" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="a6de5c31-22d8-480a-8b52-cbd5bcabb3b7FNAM1"> </span> <span> </span> <span class="field" id="a6de5c31-22d8-480a-8b52-cbd5bcabb3b7LNAM1"> SALES ASSOCIATE</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM950110ba-acb1-427c-b38b-92a9d6a2962f" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM950110ba-acb1-427c-b38b-92a9d6a2962f"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_950110ba-acb1-427c-b38b-92a9d6a2962f_1_5f37c656-df63-46c6-a6f0-b642bf231792" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="950110ba-acb1-427c-b38b-92a9d6a2962fFRFM1"> <p> My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.</p> </div> </div> </div> <div class="section" id="SECTION_HILT086f98f6-b214-4d9f-a8c3-ab7a5ff57c53" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT086f98f6-b214-4d9f-a8c3-ab7a5ff57c53"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_086f98f6-b214-4d9f-a8c3-ab7a5ff57c53_1_fca5a990-0a33-4f3b-956e-16a7425fc3ff" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="086f98f6-b214-4d9f-a8c3-ab7a5ff57c53SKC11"> <ul> <li> Effective at multitasking</li> <li> Works well independently and in groups</li> <li> Excellent Computer skills</li> <li> Organized</li> </ul> </td> <td class="field twocol_2" id="086f98f6-b214-4d9f-a8c3-ab7a5ff57c53SKC21"> <ul> <li> Fast learner</li> <li> Personable</li> <li> Customer orientated</li> <li> Interpersonal communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPReb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPReb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78_1_d417b8a6-2b1b-498b-938e-dae1a5147a32" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JTIT1"> Sales Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTD1"> 11/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JDES1" itemprop="description"> <ul> <li> Analyze and properly process product returns</li> <li> Maintain and organize merchandise to drive sales</li> <li> Organize shelves to maintain store visual appeal</li> <li> Engage customers and promote specific merchandise</li> <li> Maintain records related to sales, returns, and inventory availability</li> <li> Recommend merchandise to customers based on needs and preferences</li> <li> Sell various products by demonstrating, explaining unique features, and educating customers on proper handling and care</li> <li> Answer incoming telephone calls to provide information about products, services, store hours, policies and promotions</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78_2_1f38cc60-4594-577c-afa5-1e01097cd03c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JTIT2"> Volunteer - Receptionist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTD2"> 09/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78EDDT2"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JDES2" itemprop="description"> <ul> <li> Meet incoming customers with professional approach and provide friendly, knowledgeable assistance</li> <li> Keep reception area clean and organized to offer positive first impression to every visitor</li> <li> Helped set up events</li> <li> Greet customers, answer general questions, and direct to appropriate locations or personnel</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78_3_7f5f46c6-85b6-47d7-b98c-29abdfd31265" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JTIT3"> Stylist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTD3"> 07/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78EDDT3"> 10/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JDES3" itemprop="description"> <ul> <li> Initiated friendly conversation with each customer to determine level of assistance required</li> <li> Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement</li> <li> Handled price checks, merchandise transfers, and fitting room returns to keep store orderly</li> <li> Greeted each customer and offered to assist them to provide excellent customer service</li> <li> Followed all company policies, rules, and procedures to promote company goals and ensure safety</li> <li> Helped customers by answering questions and locating merchandise</li> <li> Sought opportunities to up-sell and add-on additional merchandise</li> <li> Rang up sales at registers and bagged merchandise</li> <li> Prevented store losses by utilizing awareness, attention to detail, and integrity</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78_4_06814e67-6a59-4240-9dcb-583ac5c3279f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JTIT4"> Assembly Line Worker</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTD4"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78EDDT4"> 03/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="eb2fe7e8-3d01-4ef9-b0d5-b5b444abdb78JDES4" itemprop="description"> <ul> <li> Received and correctly processed both written and verbal instructions</li> <li> Observed all safety policies and procedures</li> <li> Utilized established assembly instructions to complete jobs in an efficient and accurate manner</li> <li> Assisted quality assurance by visually inspecting items and removing defective parts</li> <li> Worked in a team-based environment to maintain line productivity</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC694fa23a-82da-49e5-8931-ce93cbc4e23b" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC694fa23a-82da-49e5-8931-ce93cbc4e23b"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694fa23a-82da-49e5-8931-ce93cbc4e23b_1_327d93bf-2e10-4cc4-a7cd-08bb91f59faa" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="694fa23a-82da-49e5-8931-ce93cbc4e23bDGRE1" itemprop="name"> Associate of Arts and Science</span> <span class="programline" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSTUY1"> </span> <span format="%m/%Y" id="694fa23a-82da-49e5-8931-ce93cbc4e23bGRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSCHO1" itemprop="name"> Wenatchee Valley College</span> <span> - </span> <span class="joblocation jobcity" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSSTA1"> State</span> <br/> </span> <span class="field" id="694fa23a-82da-49e5-8931-ce93cbc4e23bFRFM1"> <p> Currently Attending</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694fa23a-82da-49e5-8931-ce93cbc4e23b_2_f2aa97d3-c24c-46d3-b387-c019c19da7ca" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="694fa23a-82da-49e5-8931-ce93cbc4e23bDGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSTUY2"> </span> <span format="%m/%Y" id="694fa23a-82da-49e5-8931-ce93cbc4e23bGRYR2"> 2017</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSCHO2" itemprop="name"> Eastmont Senior High School</span> <span> - </span> <span class="joblocation jobcity" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="694fa23a-82da-49e5-8931-ce93cbc4e23bSSTA2"> State</span> <br/> </span> <span class="field" id="694fa23a-82da-49e5-8931-ce93cbc4e23bFRFM2"> </span> </div> </div> </div> <div class="" id="SECTION_PRFLbac8a549-56cc-4527-84ee-148f9bfa133e" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL4f9815d3-1892-4cbd-8535-ea310924e0bd" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL4f9815d3-1892-4cbd-8535-ea310924e0bd"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4f9815d3-1892-4cbd-8535-ea310924e0bd_1_039840c5-3900-44a8-b777-e3ce79b46342" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="4f9815d3-1892-4cbd-8535-ea310924e0bdFRFM1"> <ul> <li> Self-motivated </li> <li> Dependable and reliable </li> <li> Effective at multitasking </li> <li> Works well independently and in groups </li> <li> Excellent Computer skills </li> <li> Organized </li> </ul> <ul> <li> Fast learner </li> <li> Creative </li> <li> Personable </li> <li> Internet Savvy </li> <li> Customer assistance </li> <li> Interpersonal communication </li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH57d5767f-5ffa-4812-bae9-8d23f786203f" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH57d5767f-5ffa-4812-bae9-8d23f786203f"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_57d5767f-5ffa-4812-bae9-8d23f786203f_1_bb430962-9c84-4812-a7cd-76c1a5b4382b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="57d5767f-5ffa-4812-bae9-8d23f786203fJTIT1"> Stylist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTD1"> 07/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fEDDT1"> 10/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="57d5767f-5ffa-4812-bae9-8d23f786203fCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="57d5767f-5ffa-4812-bae9-8d23f786203fJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="57d5767f-5ffa-4812-bae9-8d23f786203fJDES1" itemprop="description"> <ul> <li> Initiated friendly conversation with each customer to determine level of assistance required. </li> <li> Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement. </li> <li> Handled price checks, merchandise transfers and fitting room returns to keep the store orderly. </li> <li> Greeted each customer and offered to assist them to provide excellent customer service. </li> <li> Followed all company policies, rules and procedures to promote company goals and ensure safety. </li> <li> Helped customers by answering questions and locating merchandise. </li> <li> Sought opportunities to up-sell and add-on additional merchandise. </li> <li> Assisted in ringing up sales at registers and bagging merchandise. </li> <li> Prevented store losses by utilizing awareness, attention to detail and integrity. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_57d5767f-5ffa-4812-bae9-8d23f786203f_2_f2b4a065-ea40-4ba3-9c7a-3a8af7a75bb0" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="57d5767f-5ffa-4812-bae9-8d23f786203fJTIT2"> Assembly Line Worker</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTD2"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fEDDT2"> 03/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="57d5767f-5ffa-4812-bae9-8d23f786203fCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="57d5767f-5ffa-4812-bae9-8d23f786203fJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="57d5767f-5ffa-4812-bae9-8d23f786203fJDES2" itemprop="description"> <ul> <li> Built containers and pack parts in accordance with detailed packing specifications. </li> <li> Received and correctly processed both written and verbal instructions, prints and work orders. </li> <li> Observed all safety policies and procedures Utilized established assembly instructions to complete jobs in an efficient and accurate manner. </li> <li> Assisted quality assurance by visually inspecting items and removing defect parts. </li> <li> Worked in a team-based environment to maintain line productivity. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_57d5767f-5ffa-4812-bae9-8d23f786203f_3_f41f5a62-3c93-424a-bc0b-6b4f9df560b0" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="57d5767f-5ffa-4812-bae9-8d23f786203fJTIT3"> Library Volunteer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTD3"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="57d5767f-5ffa-4812-bae9-8d23f786203fEDDT3"> 06/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="57d5767f-5ffa-4812-bae9-8d23f786203fCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="57d5767f-5ffa-4812-bae9-8d23f786203fJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="57d5767f-5ffa-4812-bae9-8d23f786203fJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="57d5767f-5ffa-4812-bae9-8d23f786203fJDES3" itemprop="description"> <ul> <li> Checked in, checked out and renewed library materials. </li> <li> Located requested books on the shelves and in the library database. </li> <li> Sorted and shelved donated collections as needed. </li> <li> Cleaned and organized the shelves and display cases, including the checkout desk. </li> <li> Welcomed customers into the library and helped them locate items. </li> <li> Used time efficiently when not serving customers, including cleaning and updating library's website. </li> <li> Actively pursued personal learning and development opportunities. </li> </ul> </span> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Yoga Instructor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.  Service-focused professional and friendly team player who quickly learns and masters new concepts and skills. Extensive cash handling experience.   Skills Microsoft Word, Office, Excel, Power Point, and MindBody software *Excellent telephone étiquette *Extremely organized with good time management skills *Works well under pressure. Experience 01/2017 to Current Sales Associate Company Name － City , State Greet customers at all points throughout the store. Maintain constant presence on sales floor to assist customers. Answer any questions about in store products and seasonal trends. Communicate current sales and deals in the store to maximize sales. Provide assistance and customer service in the fitting rooms. Replenish, fold, hang, and tidy garments throughout the day. Maintain in-stock and presentable condition assigned areas. Work with cash register and process transactions in a time efficient manner. Handle returns of merchandise. Unload delivery trucks and unpack merchandise Execute reductions, price changes and label merchandise with security tags. 08/2015 to 12/2016 Health Information Specialist Company Name － City , State Maintain patient medical records in accordance to NMHI, state and federal regulations. Organize files, collect data, and analyze the data for errors. Accurately enter information into various computer programs. Keep sensitive customer or company information confidential. Research unnamed/orphan papers to ensure proper patient identification and file in the proper patient medical record. Mail or fax requested information per HIPAA Guidelines to other facilities and keep log of these records being sent. Scan and file medical information daily into the EMR and review documents to eliminate duplicates. Verify and cross-reference information in all Health Information Management systems to ensure document accuracy. Provide attentiveness to the quality, timeliness, and accuracy of the EMR for patient care, legal, revenue, research, and regulatory needs. Communicate politely and professionally with other medical facilities, insurance companies, co-workers, management, physicians, patients, and others. 01/2012 to 04/2016 Yoga Instructor Company Name － City , State Plan yoga sequences and prepare class content and format appropriate for student level and style/type of yoga class. Provide a safe environment for students where they feel comfortable to move at their own level and pace throughout class. Observe students, guide them into the correct poses and correct them for necessary skill improvement. Offer modifications during classes to accommodate different levels of students. Promote balance of the body and mind through effective teaching and demonstrations. Maintain and clean yoga mats, blankets, and other props. Sub classes for teachers. Maintain positive relationships with members to encourage continued class attendance. Provide health & wellness information and address any concerns. Support the co-creation of a non-judgmental and fun environment to optimize learning. 03/2012 to 05/2013 Front Desk and Office Assistant Company Name － City , State Greet and check in students. Sign students up for classes and enter in students' information. Provide advice to customers regarding particular products or services. Advise customers on utilization and care of merchandise. Assist in display and promotion of merchandise Maintain sales records. Receive payments for classes and/or yoga merchandise through cash, cheque, and credit card. Maintain and manage the calendar. File liability waivers and maintain digital records. Collect, sort, distribute, or prepare mail and messages for the studio owner. Help to promote the studio in print and at onsite events. Perform duties such as cleaning the floors, mats, lobby, and office area. Education and Training July 2016 Bachelor of Arts : Psychology The University of New Mexico － City , State , United States GPA: 3.65 Recipient of the Presidential Scholarship July 2015 Psychology VU Amsterdam － City , State , Netherlands GPA: 3.5 June 2014 UNIVERSITY OF CALIFORNIA SANTA － City , State GPA: 3.26 Participant in the National Student Exchange Program Skills Organize files, patient care, sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1046403437" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1046403437_1_698493750" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1046403437FNAM1"> </span> <span> </span> <span class="field" id="1046403437LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1046403443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1046403443"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046403443_1_698499274" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1046403443FRFM1"> <span class=""> Yoga Instructor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. <span class=""> <span class=""> Service-focused professional and friendly team player who quickly learns and masters new concepts and skills. Extensive cash handling experience.  </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT1046403439" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1046403439"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046403439_1_698493752" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1046403439SKC11"> Microsoft Word, Office, Excel, Power Point, and MindBody software *Excellent telephone étiquette *Extremely organized with good time management skills *Works well under pressure.</td> <td class="field twocol_2" id="1046403439SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1046403440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1046403440"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046403440_1_698493753" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1046403440JSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046403440EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1046403440JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1046403440COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1046403440JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403440JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1046403440JDES1" itemprop="description"> <ul> <li> Greet customers at all points throughout the store.</li> <li> Maintain constant presence on sales floor to assist customers.</li> <li> Answer any questions about in store products and seasonal trends.</li> <li> Communicate current sales and deals in the store to maximize sales.</li> <li> Provide assistance and customer service in the fitting rooms.</li> <li> Replenish, fold, hang, and tidy garments throughout the day.</li> <li> Maintain in-stock and presentable condition assigned areas.</li> <li> Work with cash register and process transactions in a time efficient manner.</li> <li> Handle returns of merchandise.</li> <li> Unload delivery trucks and unpack merchandise Execute reductions, price changes and label merchandise with security tags.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046403440_2_698493754" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1046403440JSTD2"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046403440EDDT2"> 12/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1046403440JTIT2"> Health Information Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1046403440COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1046403440JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403440JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1046403440JDES2" itemprop="description"> <ul> <li> Maintain patient medical records in accordance to NMHI, state and federal regulations.</li> <li> Organize files, collect data, and analyze the data for errors.</li> <li> Accurately enter information into various computer programs.</li> <li> Keep sensitive customer or company information confidential.</li> <li> Research unnamed/orphan papers to ensure proper patient identification and file in the proper patient medical record.</li> <li> Mail or fax requested information per HIPAA Guidelines to other facilities and keep log of these records being sent.</li> <li> Scan and file medical information daily into the EMR and review documents to eliminate duplicates.</li> <li> Verify and cross-reference information in all Health Information Management systems to ensure document accuracy.</li> <li> Provide attentiveness to the quality, timeliness, and accuracy of the EMR for patient care, legal, revenue, research, and regulatory needs.</li> <li> Communicate politely and professionally with other medical facilities, insurance companies, co-workers, management, physicians, patients, and others.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046403440_3_698493755" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1046403440JSTD3"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046403440EDDT3"> 04/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1046403440JTIT3"> Yoga Instructor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1046403440COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1046403440JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403440JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1046403440JDES3" itemprop="description"> <ul> <li> Plan yoga sequences and prepare class content and format appropriate for student level and style/type of yoga class.</li> <li> Provide a safe environment for students where they feel comfortable to move at their own level and pace throughout class.</li> <li> Observe students, guide them into the correct poses and correct them for necessary skill improvement.</li> <li> Offer modifications during classes to accommodate different levels of students.</li> <li> Promote balance of the body and mind through effective teaching and demonstrations.</li> <li> Maintain and clean yoga mats, blankets, and other props.</li> <li> Sub classes for teachers.</li> <li> Maintain positive relationships with members to encourage continued class attendance.</li> <li> Provide health &amp; wellness information and address any concerns.</li> <li> Support the co-creation of a non-judgmental and fun environment to optimize learning.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046403440_4_698493756" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1046403440JSTD4"> 03/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1046403440EDDT4"> 05/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1046403440JTIT4"> Front Desk and Office Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1046403440COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1046403440JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403440JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1046403440JDES4" itemprop="description"> <ul> <li> Greet and check in students.</li> <li> Sign students up for classes and enter in students' information.</li> <li> Provide advice to customers regarding particular products or services.</li> <li> Advise customers on utilization and care of merchandise.</li> <li> Assist in display and promotion of merchandise Maintain sales records.</li> <li> Receive payments for classes and/or yoga merchandise through cash, cheque, and credit card.</li> <li> Maintain and manage the calendar.</li> <li> File liability waivers and maintain digital records.</li> <li> Collect, sort, distribute, or prepare mail and messages for the studio owner.</li> <li> Help to promote the studio in print and at onsite events.</li> <li> Perform duties such as cleaning the floors, mats, lobby, and office area.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1046403441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1046403441"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046403441_1_698493757" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1046403441GRYR1"> July 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1046403441DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1046403441STUY1"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1046403441SCHO1" itemprop="name"> The University of New Mexico</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1046403441SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403441SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1046403441SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="1046403441FRFM1"> GPA: 3.65 Recipient of the Presidential Scholarship</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046403441_2_698493758" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1046403441GRYR2"> July 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1046403441DGRE2" itemprop="name"> </span> <span class="programline" id="1046403441STUY2"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1046403441SCHO2" itemprop="name"> VU Amsterdam</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1046403441SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403441SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="1046403441SCNT2"> Netherlands</span> </span> <span class="paddedline"> <span class="field" id="1046403441FRFM2"> GPA: 3.5</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1046403441_3_698493759" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1046403441GRYR3"> June 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1046403441DGRE3" itemprop="name"> </span> <span class="programline" id="1046403441STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1046403441SCHO3" itemprop="name"> UNIVERSITY OF CALIFORNIA SANTA</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1046403441SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1046403441SSTA3"> State</span> <span class="joblocation jobstate" id="1046403441SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1046403441FRFM3"> GPA: 3.26 Participant in the National Student Exchange Program</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1046403442" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1046403442"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1046403442_1_698493760" style="padding-top:0px;"> <div class="field singlecolumn" id="1046403442FRFM1"> Organize files, patient care, sales</div> </div> </div> <div class="section" id="SECTION_AFIL1046403444" style="padding-top:0px;"> </div> </div>

SALES

SALES CONSULTANT Summary A current sophomore majoring in sociology whom enjoys working and interacting with people. Technologically savvy, a quick learner, and a strong work ethic ensures great leadership as well as a great team member. Always willing to put best effort into work to accomplish goals with a friendly and positive attitude that contributes to a pleasant work environment.  Experience Company Name City , State Sales Consultant 07/2017 to 08/2017 Processed customer payments with an uplifting and friendly attitude. Addressed and eliminated customer issues as well as ensured a welcoming and clean environment Assisted customers with purchases to fulfill targeted company goals Company Name City , State Facilitator 07/2017 Facilitated conversations about Native American history and identity. Served as a college mentor and advisor for Native American high school students. Interacted and built relationships with students in week-long programs at various reservations. Company Name City , State Intern 06/2015 to 12/2015 Educated several native communities on healthcare benefits. Cooperated with fellow interns at community-based events to create and execute company goals.  Approached and interacted with individuals to discuss healthcare options. Education High School Diploma 2016 Tse' Yi' Gai High School , City , State , United States Certifications: Valedictorian Extracurricular Involvement: Student Council, Peer Helper, Honor Society, Athletics, Native American Club  Recipient of National College Prep Scholar, Quest Bridge ​ Columbia University , City , State , United States Graduation expected in May 2020 Leadership Mentor , Columbia Mentoring Initiative, Sept. 2017-Present  Serve as a guide and motivator for a first-year Columbia College student in the Indigenous family group. Discuss and create personal, mentorship, and academic goals. Attend bonding events with mentee to ensure a healthy mental and physical well-being. Powwow Chair , Native American Council at Columbia University, Apr. 2017-Present Co-President , Native American Heritage Month, Apr. 2017-Dec. 2017 Responsible for planning and organizing month-long events that represent Native American identity and also the annual university powwow.  Engage in weekly meetings to discuss event planning with peers and advisors.  Use leadership abilities to execute events in a timely and organized manner. Skills Critical Thinking Goal Setting and Implementation Teamwork Skills Proficient with MS Word, Excel, and PowerPoint

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1045085158" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1045085158_1_697409139" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1045085158FNAM1"> </span> <span> </span> <span class="field" id="1045085158LNAM1"> SALES CONSULTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1045085160" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1045085160"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1045085160_1_697409141" style="padding-top:0px;"> <div class="field singlecolumn" id="1045085160FRFM1"> A current sophomore majoring in sociology whom enjoys working and interacting with people. Technologically savvy, a quick learner, and a strong work ethic ensures great leadership as well as a great team member. Always willing to put best effort into work to accomplish goals with a friendly and positive attitude that contributes to a pleasant work environment. </div> </div> </div> <div class="section" id="SECTION_EXPR1045085161" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1045085161"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1045085161_1_697409144" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1045085161COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1045085161JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1045085161JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1045085161JTIT1"> Sales Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1045085161JSTD1"> 07/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1045085161EDDT1"> 08/2017</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1045085161JDES1" itemprop="description"> <ul> <li> Processed customer payments with an uplifting and friendly attitude.</li> <li> Addressed and eliminated customer issues as well as ensured a welcoming and clean environment</li> <li> Assisted customers with purchases to fulfill targeted company goals<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1045085161_2_697409143" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1045085161COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1045085161JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1045085161JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1045085161JTIT2"> Facilitator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1045085161JSTD2"> 07/2017</span> <span class="jobdates" format="%m/%Y" id="1045085161EDDT2"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1045085161JDES2" itemprop="description"> <ul> <li> Facilitated conversations about Native American history and identity.</li> <li> Served as a college mentor and advisor for Native American high school students. </li> <li> Interacted and built relationships with students in week-long programs at various reservations.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1045085161_3_697409142" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="1045085161COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="1045085161JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1045085161JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="1045085161JTIT3"> Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1045085161JSTD3"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1045085161EDDT3"> 12/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="1045085161JDES3" itemprop="description"> <ul> <li> Educated several native communities on healthcare benefits.</li> <li> Cooperated with fellow interns at community-based events to create and execute company goals.  </li> <li> Approached and interacted with individuals to discuss healthcare options.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1045085162" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1045085162"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1045085162_1_697409145" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1045085162DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" dependency="STUY" id="1045085162STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="1045085162GRYR1"> 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1045085162SCHO1" itemprop="name"> Tse' Yi' Gai High School</span> <span> , </span> <span class="joblocation jobcity" id="1045085162SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1045085162SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1045085162SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="1045085162FRFM1"> <ul> <li> Certifications: Valedictorian</li> <li> Extracurricular Involvement: Student Council, Peer Helper, Honor Society, Athletics, Native American Club  </li> <li> Recipient of National College Prep Scholar, <em> Quest Bridge</em> </li> </ul> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1045085162_2_697409146" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="1045085162SCHO2" itemprop="name"> Columbia University</span> <span> , </span> <span class="joblocation jobcity" id="1045085162SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1045085162SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="1045085162SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="1045085162FRFM2"> <ul> <li> Graduation expected in May 2020</li> </ul> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1045085163" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1045085163"> Leadership</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1045085163_1_697409147" style="padding-top:0px;"> <div class="field singlecolumn" id="1045085163FRFM1"> <p> <strong> Mentor</strong> , Columbia Mentoring Initiative, Sept. 2017-Present </p> <ul> <li> Serve as a guide and motivator for a first-year Columbia College student in the Indigenous family group.</li> <li> Discuss and create personal, mentorship, and academic goals.</li> <li> Attend bonding events with mentee to ensure a healthy mental and physical well-being.</li> </ul> <p> <strong> Powwow Chair</strong> , Native American Council at Columbia University, Apr. 2017-Present</p> <p> <strong> Co-President</strong> , Native American Heritage Month, Apr. 2017-Dec. 2017</p> <ul> <li> Responsible for planning and organizing month-long events that represent Native American identity and also the annual university powwow.  </li> <li> Engage in weekly meetings to discuss event planning with peers and advisors.  </li> <li> Use leadership abilities to execute events in a timely and organized manner.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL1045085164" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1045085164"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1045085164_1_697409148" style="padding-top:0px;"> <div class="field singlecolumn" id="1045085164FRFM1"> <div> <br/> </div> <ul> <li> Critical Thinking</li> <li> Goal Setting and Implementation</li> <li> Teamwork Skills</li> <li> Proficient with MS Word, Excel, and PowerPoint</li> </ul> </div> </div> </div> </div>

SALES

SALES MANAGER Summary   Service focused professional offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Experience June 2014 to September 2017 Company Name City , State Sales Manager Opening store manager, count and balance safe and tills,  successfully managed the activities of team members in multiple locations, p assionately focus on customers needs, i mproved service quality and increased sales by developing a strong knowledge of company's products and services, maintain telzon ordering system for store products and customer merchandise, delivery driver, print and complete overstock, maintain MNDR, price changes,  developed rapport with customers by handling difficult issues with diplomacy and tact. February 2011 to April 2014 Company Name City , State Retail Sales Associate/Pharmacy Clerk Maintained front end of store, cashier, greet and assisted customers,  served as liaison between customers, store personnel and various store departments,  recommended and helped customers select merchandise based on their needs,  informed customers about sales and promotions in a friendly and engaging manner, assisted pharmacist with filling of prescriptions, 3rd party insurance billing, answered phones,  entered new patient profiles and prescriptions into medication input software system. January 2007 to December 2010 Company Name City , State Pharmacy Assistant /Clerk Assessed customer needs and responded to questions,  communicated directly with doctors offices via telephone, fax and email,  provided friendly customer service at prescription drop-off and pick-up counters,  worked closely with pharmacists and used medication input software to safely and accurately dispense medication,  entered prescription and insurance billing information into patient profiles,  verified patient data and billing information.     Education and Training Century Business College City , State , United States Business Management Skills 10-Key by touch Cash Handling Creative Problem Solving Multi-tasking

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1023601817" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1023601817_1_680611641" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1023601817FNAM1"> </span> <span> </span> <span class="field" id="1023601817LNAM1"> SALES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1023601818" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1023601818"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023601818_1_680614766" style="padding-top:0px;"> <div class="field singlecolumn" id="1023601818FRFM1"> <span class="">  <em> <strong> Service focused professional offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.</strong> </em> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR1023601815" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1023601815"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023601815_1_680619997" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="1023601815JSTD1"> June 2014</div> <div> to </div> <div class="jobdates" format="%B %Y" id="1023601815EDDT1"> September 2017</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="1023601815COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="1023601815JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023601815JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="1023601815JTIT1"> Sales Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="1023601815JDES1" itemprop="description"> <div> <em> Opening store manager, count and balance safe and tills, </em> <em style="font-size: 12px;"> <span class=""> successfully managed the activities of team members in multiple locations, p</span> assionately focus on customers needs, i</em> <span class="" style="font-size: 12px;"> <em> mproved service quality and increased sales by developing a strong knowledge of company's products and services, maintain telzon ordering system for store products and customer merchandise, delivery driver, print and complete overstock, maintain MNDR, price changes, </em> <span class=""> <em> developed rapport with customers by handling difficult issues with diplomacy and tact.</em> </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023601815_2_680630196" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="1023601815JSTD2"> February 2011</div> <div> to </div> <div class="jobdates" format="%B %Y" id="1023601815EDDT2"> April 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="1023601815COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="1023601815JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023601815JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="1023601815JTIT2"> Retail Sales Associate/Pharmacy Clerk</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="1023601815JDES2" itemprop="description"> <em> Maintained front end of store, cashier, greet and assisted customers, </em> <span class=""> <em> served as liaison between customers, store personnel and various store departments, </em> <span class=""> <em> recommended and helped customers select merchandise based on their needs, <span class=""> informed customers about sales and promotions in a friendly and engaging manner, assisted pharmacist with filling of prescriptions, 3rd party insurance billing, answered phones, </span> </em> <span class=""> <span class=""> <em> entered new patient profiles and prescriptions into medication input software system.</em> </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1023601815_3_680632538" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="1023601815JSTD3"> January 2007</div> <div> to </div> <div class="jobdates" format="%B %Y" id="1023601815EDDT3"> December 2010</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="1023601815COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="1023601815JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023601815JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="1023601815JTIT3"> Pharmacy Assistant /Clerk</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="1023601815JDES3" itemprop="description"> <span class=""> <em> Assessed customer needs and responded to questions, </em> <span class=""> <em> communicated directly with doctors offices via telephone, fax and email, </em> <span class=""> <em> provided friendly customer service at prescription drop-off and pick-up counters, </em> <span class=""> <em> worked closely with pharmacists and used medication input software to safely and accurately dispense medication, <span class=""> entered prescription and insurance billing information into patient profiles, </span> </em> <span class=""> <em> verified patient data and billing information.</em> </span>  </span> </span>  </span> </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1023601814" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1023601814"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023601814_1_680633557" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="1023601814GRYR1"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1023601814SCHO1" itemprop="name"> Century Business College</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="1023601814SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1023601814SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1023601814SCNT1"> United States</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="1023601814DGRE1" itemprop="name"> </span> <span class="programline" id="1023601814STUY1"> Business Management</span> </span> <span class="paddedline"> <span class="field" id="1023601814FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1023640431" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1023640431"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1023640431_1_680642039" style="padding-top:0px;"> <div class="field singlecolumn" id="1023640431FRFM1"> <ul> <li> <em> 10-Key by touch</em> </li> <li> <em> Cash Handling</em> </li> <li> <em> Creative Problem Solving</em> </li> <li> <em> Multi-tasking</em> </li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Skills Motivated Seller                                Customer Service Oriented            Attention to Detail                           Quick Learner                              Retains Information with ease       Commitment to Professionalism Persuasive Communicator        Summary Motivated strategic sales professional with three years of experience. Focused, driven and detail oriented with great communication skills. Works well as an independent associate or in a team environment. Looking to join a team of hardworking individuals working towards the same goal.  Experience 10/2015 to Current Sales Associate Company Name － City , State Helped lead the store to a 15% increase for both years employed.  Approach browsing customers and initiate conversations to determine buying preferences.  Recommend specific styles based on customers footwear needs. Properly took measurements of the customers foot and inquired about any ailments.  Recommended additional items to increase sales and multiples. Provided a level of customer service regardless of difficultly level. Consistently in the top for sales each month and kept 'perfect numbers'.  Maintained contact with regular clients and often requested by name. 12/2014 to 10/2015 Bridal Consultant Company Name － City , State Used active listening skills as well as knowledge of merchandise to select dress options for brides, and provide feedback to encourage them to purchase. Maintained communication post-sale with brides to continue building rapport and ensure optimal customer service. Consistently delivered 5-10% over monthly plan goals for length of employment.  Knowledgeable in Bridal fashion, specifically with Maggie Sottero, Casablanca Bridal, David Tutera Bridal, The Dessy Collection, Alfred Angelo, Bill Levkoff, Mori Lee. Accurately measured and sized, brides and bridal party using various designer size charts. Excelled assisting non-traditional customers.  06/2010 to 12/2014 Waitstaff Company Name － City , State Generated top sales ($2000+ per evening) by marketing nightly specials during high volume days (Fridays, Saturdays and Sundays) Trained new server staff brand operations, restaurant compliance and customer expectations. One of two head trainers. Successfully promoted additional drink and menu items to guests to increase product sales. Educated existing employees when new standards were rolled out. Assured customer happiness through friendly, competent service Ensure servers have performed end of night duties accurately. Education and Training 2006 High School Diploma Stevens High School － City , State , USA Business Management Black Hills State University － City , State , USA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1015017551" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1015017551_1_673939358" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1015017551FNAM1"> </span> <span> </span> <span class="field" id="1015017551LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SKLL1015046561" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1015046561"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1015046561_1_673961367" style="padding-top:0px;"> <div class="field singlecolumn" id="1015046561FRFM1"> <ul> <li> Motivated Seller                               </li> <li> Customer Service Oriented           </li> <li> Attention to Detail                          </li> <li> Quick Learner                             </li> <li> Retains Information with ease      </li> <li> Commitment to Professionalism</li> <li> Persuasive Communicator<span class="Apple-tab-span" style="white-space:pre"> </span>       </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SUMM1015017553" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1015017553"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1015017553_1_673941278" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1015017553FRFM1"> Motivated strategic sales professional with three years of experience. Focused, driven and detail oriented with great communication skills. Works well as an independent associate or in a team environment. Looking to join a team of hardworking individuals working towards the same goal. </div> </div> </div> <div class="section" id="SECTION_EXPR1015017555" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1015017555"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1015017555_1_673944116" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1015017555JSTD1"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1015017555EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1015017555JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1015017555COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1015017555JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1015017555JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1015017555JDES1" itemprop="description"> <ul> <li> Helped lead the store to a 15% increase for both years employed. </li> <li> Approach browsing customers and initiate conversations to determine buying preferences. </li> <li> Recommend specific styles based on customers footwear needs.</li> <li> Properly took measurements of the customers foot and inquired about any ailments. </li> <li> Recommended additional items to increase sales and multiples.</li> <li> Provided a level of customer service regardless of difficultly level.</li> <li> Consistently in the top for sales each month and kept 'perfect numbers'. </li> <li> Maintained contact with regular clients and often requested by name.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1015017555_2_673945528" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1015017555JSTD2"> 12/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1015017555EDDT2"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1015017555JTIT2"> Bridal Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1015017555COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1015017555JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1015017555JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1015017555JDES2" itemprop="description"> <ul> <li> Used active listening skills as well as knowledge of merchandise to select dress options for brides, and provide feedback to encourage them to purchase.</li> <li> Maintained communication post-sale with brides to continue building rapport and ensure optimal customer service.</li> <li> Consistently delivered 5-10% over monthly plan goals for length of employment. </li> <li> Knowledgeable in Bridal fashion, specifically with Maggie Sottero, Casablanca Bridal, David Tutera Bridal, The Dessy Collection, Alfred Angelo, Bill Levkoff, Mori Lee.</li> <li> Accurately measured and sized, brides and bridal party using various designer size charts.</li> <li> Excelled assisting non-traditional customers. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1015017555_3_673946799" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1015017555JSTD3"> 06/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1015017555EDDT3"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1015017555JTIT3"> Waitstaff</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1015017555COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1015017555JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1015017555JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1015017555JDES3" itemprop="description"> <ul> <li> Generated top sales ($2000+ per evening) by marketing nightly specials during high volume days (Fridays, Saturdays and Sundays)</li> <li> Trained new server staff brand operations, restaurant compliance and customer expectations. One of two head trainers.</li> <li> Successfully promoted additional drink and menu items to guests to increase product sales.</li> <li> Educated existing employees when new standards were rolled out.</li> <li> Assured customer happiness through friendly, competent service</li> <li> Ensure servers have performed end of night duties accurately.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1015017556" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1015017556"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1015017556_1_673947058" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1015017556GRYR1"> 2006</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1015017556DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="1015017556STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1015017556SCHO1" itemprop="name"> Stevens High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1015017556SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1015017556SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1015017556SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="1015017556FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1015017556_2_673947130" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1015017556GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1015017556DGRE2" itemprop="name"> </span> <span class="programline" id="1015017556STUY2"> Business Management </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1015017556SCHO2" itemprop="name"> Black Hills State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1015017556SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1015017556SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="1015017556SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="1015017556FRFM2"> </span> </span> </div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Summary Bi-lingual,efficient service teams. Skills Hard working ,Friendly and enthusiastic able to learn new tasks Customer and Personal quickly,represent establishment with friendly, professional matters at Service all times.  Experience Sales Representative Oct 2017 to Oct 2017 Company Name － City , State Cashier , selling lottery tickets to customers. Managed the receptionist area, including greeting and responding to information asked. Doing basic mathematics , adding , subtracting and multiplying. Handing money and prices. Front Desk Receptionist Dec 2015 to Aug 2016 Company Name － City , State ❏ Greet persons entering establishment and direct them to specific destinations. ❏ Operate telephone or forward calls, taking messages, or scheduling reservations. ❏ Receive payment and record receipts for services. ❏ Hear and resolve complaints from customers. ❏ Transmit information or documents to customers, using computer, mail, or facsimile machine. ❏ Collect, sort, distribute guest mail. ❏ Enroll individuals to participate in our hotel rewards program. ❏ Calculate and quote rates for hourly,weekly rates. ❏ Perform duties, such as straightening magazines to maintain lobby or reception area clean. Room Service Dec 2015 to Aug 2016 Company Name － City , State Take food orders and relay orders to kitchen staff. Place food servings on plates or trays. Examine trays to ensure that they contain required items. Stock service stations with items such as ice, napkins, or straws. Remove trays and stack dishes for return to kitchen after meals are finished. Total checks, present them to customers, and accept payment for services. Determine where guest would like to eat their meals and help them get situated. Clean or sterilize dishes, equipment. Team Member Jan 2015 to Dec 2015 Company Name － City , State Train workers in skills such as taking orders, communication, Observe and influence guest behavior, communicating and interacting with them. Primarily serve and prepare food for customers Cleaning work stations and answering questions about menu items, policies, and services. Education and Training Associate Of Arts Mar 2016 Tint School of Makeup & Cosmetology Grand － City , State Nail Technician High School Diploma Jul 2015 Moises E. Molina High School － City , State Skills Critical Thinking, facsimile machine, mail, policies, reception, scheduling, taking messages, Technician, telephone, Time Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1012751014" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1012751014_1_672320058" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="1012751014FNAM1"> </span> <span> </span> <span class="field" id="1012751014LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1012751018" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1012751018"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1012751018_1_672320065" style="padding-top:0px;"> <div class="field singlecolumn" id="1012751018FRFM1"> Bi-lingual,efficient service teams. Skills Hard working ,Friendly and enthusiastic able to learn new tasks Customer and Personal quickly,represent establishment with friendly, professional matters at Service all times. </div> </div> </div> <div class="section" id="SECTION_EXPR1012751016" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1012751016"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1012751016_1_672323092" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1012751016JTIT1"> Sales Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1012751016JSTD1"> Oct 2017</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1012751016EDDT1"> Oct 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1012751016COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1012751016JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751016JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1012751016JDES1" itemprop="description"> <div> <span> Cashier , selling lottery tickets to customers.</span> </div> <div> <span> Managed the receptionist area, including greeting and responding to information asked. </span> </div> <div> <span> Doing basic mathematics , adding , subtracting and multiplying.</span> </div> <div> <span> Handing money and prices.</span> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1012751016_2_672320060" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1012751016JTIT2"> Front Desk Receptionist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1012751016JSTD2"> Dec 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1012751016EDDT2"> Aug 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1012751016COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1012751016JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751016JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1012751016JDES2" itemprop="description"> <p> ❏ Greet persons entering establishment and direct them to specific destinations.</p> <p> ❏ Operate telephone or forward calls, taking messages, or scheduling reservations.</p> <p> ❏ Receive payment and record receipts for services. ❏ Hear and resolve complaints from customers. </p> <p> ❏ Transmit information or documents to customers, using computer, mail, or facsimile machine. </p> <p> ❏ Collect, sort, distribute guest mail.</p> <p> ❏ Enroll individuals to participate in our hotel rewards program.</p> <p> ❏ Calculate and quote rates for hourly,weekly rates. </p> <p> ❏ Perform duties, such as straightening magazines to maintain lobby or reception area clean.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1012751016_3_672320061" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1012751016JTIT3"> Room Service</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1012751016JSTD3"> Dec 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1012751016EDDT3"> Aug 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1012751016COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1012751016JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751016JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1012751016JDES3" itemprop="description"> <ul> <li> Take food orders and relay orders to kitchen staff.</li> <li> Place food servings on plates or trays.</li> <li> Examine trays to ensure that they contain required items.</li> <li> Stock service stations with items such as ice, napkins, or straws.</li> <li> Remove trays and stack dishes for return to kitchen after meals are finished.</li> <li> Total checks, present them to customers, and accept payment for services. Determine where guest would like to eat their meals and help them get situated.</li> <li> Clean or sterilize dishes, equipment.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1012751016_4_672320062" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1012751016JTIT4"> Team Member</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1012751016JSTD4"> Jan 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1012751016EDDT4"> Dec 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1012751016COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1012751016JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751016JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1012751016JDES4" itemprop="description"> <ul> <li> Train workers in skills such as taking orders, communication, Observe and influence guest behavior, communicating and interacting with them.</li> <li> Primarily serve and prepare food for customers Cleaning work stations and answering questions about menu items, policies, and services.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1012751017" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1012751017"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1012751017_1_672320063" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1012751017DGRE1" itemprop="name"> Associate Of Arts</span> <span class="programline" id="1012751017STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="1012751017GRYR1"> Mar 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1012751017SCHO1" itemprop="name"> Tint School of Makeup &amp; Cosmetology Grand</span> <span> － </span> <span class="joblocation jobcity" id="1012751017SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751017SSTA1"> State</span> <span class="joblocation jobstate" id="1012751017SCNT1"> </span> </span> <span class="field" id="1012751017FRFM1"> Nail Technician</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1012751017_2_672320064" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1012751017DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="1012751017STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="1012751017GRYR2"> Jul 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1012751017SCHO2" itemprop="name"> Moises E. Molina High School</span> <span> － </span> <span class="joblocation jobcity" id="1012751017SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1012751017SSTA2"> State</span> <span class="joblocation jobstate" id="1012751017SCNT2"> </span> </span> <span class="field" id="1012751017FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1012751019" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1012751019"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1012751019_1_672320066" style="padding-top:0px;"> <div class="field singlecolumn" id="1012751019FRFM1"> Critical Thinking, facsimile machine, mail, policies, reception, scheduling, taking messages, Technician, telephone, Time Management</div> </div> </div> </div>

SALES

SALES ASSOCIATE Core Strengths Sales understanding Multi-tasking ability Organizational skills. Customer- and service-oriented Excellent communication skills Listening skills Reliable and punctual Organized Flexible schedule Accomplishments Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain the visual appeal of the store. Verified that all customers received receipts for purchase. Received and processed cash and credit payment for in-store purchases. Described use of operation of merchandise to customers. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Helped customers over the phone regarding our store policy and store hours Helped customers over the phone regarding our store merchandise ​ ​ ​ Work Experience 08/2015 to Current Sales Associate Company Name － City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Excelled in exceeding daily credit card application goals. Managed quality communication, customer support and product representation for each client. Served as the company's only bilingual Spanish/English customer service representative. Assisted customers with store and product complaints. Processed and issued money orders for customers. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Organized the store by returning all merchandise to its proper place. Processed merchandise returns and exchanges. 11/2014 to 03/2015 Team Member Company Name － City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. ​ 02/2017 to Current Sales Associate Company Name － City , State Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Organized the store by returning all merchandise to its proper place. Processed merchandise returns and exchanges. Educational Background 2015 High School Diploma Monroe High School － City , State Associate of Science South Piedmont Community College － City , State , Monroe Currently enrolled in college. Interests Soccer, Working out, Music/Concerts Skills Customer service Customer Satisfaction Bilingual Quick Learner Good interpersonal skills​ Good communication skills Works well under pressure Attention to detail Collaborative team member

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME932888400" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_932888400_1_613535361" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="932888400FNAM1"> </span> <span> </span> <span class="field" id="932888400LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM932888405" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT932888410" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT932888410"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888410_1_613545953" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="932888410SKC11"> <ul> <li> Sales understanding</li> <li> Multi-tasking ability</li> <li> Organizational skills.</li> <li> Customer- and service-oriented</li> <li> Excellent communication skills</li> <li class="turnblue"> Listening skills</li> </ul> </td> <td class="field twocol_2" id="932888410SKC21"> <ul> <li> Reliable and punctual</li> <li> Organized</li> <li class="turnblue"> Flexible schedule</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM932888613" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM932888613"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888613_1_613540142" style="padding-top:0px;"> <div class="field singlecolumn" id="932888613FRFM1"> <span> <i> Customer Interface</i> </span> <ul> <li> Greeted customers upon entrance and handled all cash and credit transactions.</li> <li> Assisted customers over the phone regarding store operations, product, promotions and orders. </li> <li> Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain the visual appeal of the store. Verified that all customers received receipts for purchase.</li> <li> Received and processed cash and credit payment for in-store purchases.</li> <li> Described use of operation of merchandise to customers.</li> <li> Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.</li> <li> Helped customers over the phone regarding our store policy and store hours</li> <li> Helped customers over the phone regarding our store merchandise</li> </ul> <div> ​</div> <div> ​</div> <div> ​</div> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR932888402" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR932888402"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888402_1_613535366" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="932888402JSTD1"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="932888402EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="932888402JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="932888402COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="932888402JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="932888402JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="932888402JDES1" itemprop="description"> <div> <span> Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. </span> </div> <div> <span> <span> Excelled in exceeding daily credit card application goals. </span> </span> </div> <div> <span> Managed quality communication, customer support and product representation for each client. </span> </div> <div> <span> Served as the company's only bilingual Spanish/English customer service representative. </span> </div> <div> <span> Assisted customers with store and product complaints. </span> </div> <div> <span> Processed and issued money orders for customers. </span> </div> <div> <span> Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. </span> </div> <div> <span> Organized the store by returning all merchandise to its proper place. </span> </div> <div> <span> Processed merchandise returns and exchanges. </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_932888402_2_613535364" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="932888402JSTD2"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="932888402EDDT2"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="932888402JTIT2"> Team Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="932888402COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="932888402JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="932888402JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="932888402JDES2" itemprop="description"> <div> <span> Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. </span> </div> <div> <span> Worked as a team member performing cashier duties, product assistance and cleaning. </span> </div> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_932888402_3_613535922" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="932888402JSTD3"> 02/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="932888402EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="932888402JTIT3"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="932888402COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="932888402JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="932888402JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="932888402JDES3" itemprop="description"> <div> <span> Worked as a team member performing cashier duties, product assistance and cleaning. </span> </div> <div> <span> Assisted customers with store and product complaints. </span> </div> <div> <span> Organized the store by returning all merchandise to its proper place. </span> </div> <div> <span> Processed merchandise returns and exchanges. </span> </div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC932888404" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC932888404"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888404_1_613535367" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="932888404GRYR1"> 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="932888404DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="932888404STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="932888404SCHO1" itemprop="name"> Monroe High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="932888404SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="932888404SSTA1"> State</span> <span class="joblocation jobstate" id="932888404SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="932888404FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_932888404_2_613539130" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="932888404GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="932888404DGRE2" itemprop="name"> Associate of Science</span> <span class="programline" id="932888404STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="932888404SCHO2" itemprop="name"> South Piedmont Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="932888404SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="932888404SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="932888404SCNT2"> Monroe</span> </span> <span class="paddedline"> <span class="field" id="932888404FRFM2"> Currently enrolled in college.</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR932888407" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR932888407"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888407_1_613535370" style="padding-top:0px;"> <div class="field singlecolumn" id="932888407FRFM1"> <div> Soccer, Working out, Music/Concerts</div> </div> </div> </div> <div class="section" id="SECTION_SKLL932888408" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL932888408"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_932888408_1_613535371" style="padding-top:0px;"> <div class="field singlecolumn" id="932888408FRFM1"> <div> Customer service</div> <div> Customer Satisfaction</div> <div> Bilingual</div> <div> Quick Learner</div> <div> Good interpersonal skills​</div> <div> Good communication skills</div> <div> Works well under pressure</div> <div> Attention to detail</div> <div> Collaborative team member</div> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Experience 08/2014 to Current Sales Associate Company Name － City , State Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Compute sales prices, total purchases and receive and process cash or credit payment. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. 09/2013 to 07/2014 Production Intern Company Name － City , State Developed and maintained overall production schedules. Arranged rehearsal space, audition space, production meetings. Identified and obtained property requirements for the production based on set design and production script. Worked with production cast to encourage positive performance results. 07/2012 to 08/2012 Fashion Intern Company Name － City , State Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments. Scan photographs into computers for editing, storage, and electronic transmission. Work closely with photographers, fashion coordinators, directors, producers, stylists, make-up artists, other models, and clients to produce the desired looks, and to finish photo shoots on schedule. Visit textile showrooms to keep up-to-date on the latest fabrics. 09/2011 to 02/2012 Museum Intern Company Name － City , State Describe tour points of interest to group members, and respond to questions. Provide directions and other pertinent information to visitors. Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan. appropriate expeditions, instruction, and commentary. Education Dec 2016 Associates Borough of Manhattan Community College － City , State Jun 2013 High School Diploma Talent Unlimited High School － City , State Skills photo, credit, clients, customer service, digital cameras, editing, fashion, flash, instruction, Inventory, meetings, policies, Research, sales, set design, script, transmission

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME802471575" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_802471575_1_521137125" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="802471575FNAM1"> </span> <span> </span> <span class="field" id="802471575LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM802471580" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT802471581" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM802472114" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR802471577" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR802471577"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_802471577_1_521137127" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="802471577JSTD1"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="802471577EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="802471577JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="802471577COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="802471577JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471577JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="802471577JDES1" itemprop="description"> <ul> <li> Greet customers and ascertain what each customer wants or needs.</li> <li> Describe merchandise and explain use, operation, and care of merchandise to customers.</li> <li> Compute sales prices, total purchases and receive and process cash or credit payment.</li> <li> Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.</li> <li> Inventory stock and requisition new stock.</li> <li> Ticket, arrange and display merchandise to promote sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_802471577_2_521137128" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="802471577JSTD2"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="802471577EDDT2"> 07/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="802471577JTIT2"> Production Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="802471577COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="802471577JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471577JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="802471577JDES2" itemprop="description"> <ul> <li> Developed and maintained overall production schedules.</li> <li> Arranged rehearsal space, audition space, production meetings.</li> <li> Identified and obtained property requirements for the production based on set design and production script.</li> <li> Worked with production cast to encourage positive performance results.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_802471577_3_521137129" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="802471577JSTD3"> 07/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="802471577EDDT3"> 08/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="802471577JTIT3"> Fashion Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="802471577COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="802471577JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471577JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="802471577JDES3" itemprop="description"> <ul> <li> Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.</li> <li> Scan photographs into computers for editing, storage, and electronic transmission.</li> <li> Work closely with photographers, fashion coordinators, directors, producers, stylists, make-up artists, other models, and clients to produce the desired looks, and to finish photo shoots on schedule.</li> <li> Visit textile showrooms to keep up-to-date on the latest fabrics.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_802471577_4_521137130" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="802471577JSTD4"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="802471577EDDT4"> 02/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="802471577JTIT4"> Museum Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="802471577COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="802471577JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471577JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="802471577JDES4" itemprop="description"> <ul> <li> Describe tour points of interest to group members, and respond to questions.</li> <li> Provide directions and other pertinent information to visitors.</li> <li> Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan.</li> <li> appropriate expeditions, instruction, and commentary.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC802471578" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC802471578"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_802471578_1_521137131" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="802471578GRYR1"> Dec 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="802471578DGRE1" itemprop="name"> Associates</span> <span class="programline" id="802471578STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="802471578SCHO1" itemprop="name"> Borough of Manhattan Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="802471578SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471578SSTA1"> State</span> <span class="joblocation jobstate" id="802471578SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="802471578FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_802471578_2_521137132" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="802471578GRYR2"> Jun 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="802471578DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="802471578STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="802471578SCHO2" itemprop="name"> Talent Unlimited High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="802471578SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="802471578SSTA2"> State</span> <span class="joblocation jobstate" id="802471578SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="802471578FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL802471582" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL802471579" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL802471579"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_802471579_1_521137133" style="padding-top:0px;"> <div class="field singlecolumn" id="802471579FRFM1"> photo, credit, clients, customer service, digital cameras, editing, fashion, flash, instruction, Inventory, meetings, policies, Research, sales, set design, script, transmission</div> </div> </div> </div>

SALES

SALES COORDINATOR Summary Dedicated Sales Coordinator with 5+ years experience in the sales environment. Looking to obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of the company Summary of Qualifications Exceptional customer service skills   Ability to multi-task, prioritize and manage time effectively   Detail oriented               A team player with high level of dedication Excellent communication skills Strong interpersonal skills Great  verbal and written skills Social media savvy Bilingual in French Experience Sales Coordinator Apr 2017 to Current Company Name － City , State Respond to sales calls and leads. Work closely with sales managers/directors in regards to upcoming groups and events. Create and build new leads into ISAC. Generate new contracts for future groups/events Conduct site visits of the property when needed. Generate, edit, publish on company's social media platform Create and print hotel collaterals Assist and provide excellent customer service to clients prior, during and post event. Sales Coordinator Apr 2014 to Feb 2017 Company Name － City , State Assisted sales team with daily administrative duties. Drafted sales contracts and addendum for future events. Assisted clients with sales related inquiries via phone and email. Processed sales invoices and commission. Ordered office supplies for the department. Assign new leads to appropriates sales manager based on Market Segment  Lead Concierge Jun 2012 to Sep 2014 Company Name － City , State Delivered superior customer service to residents and guests. Managed and resolve customer complaints. Created and manage monthly community calendar. Supervised and train concierge staff. Handled resident packages. Managed resident reservations . Education Social Science/Hospitality Current Ashford University Computer Skilles Microsoft word, Excel, Powerpoint ISAC, Dnet, Birchstreet, Bridge/MGS application and reports

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME999222026" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_999222026_1_662374159" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="999222026FNAM1"> </span> <span> </span> <span class="field" id="999222026LNAM1"> SALES COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM999222030" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM999222030"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999222030_1_662374165" style="padding-top:0px;"> <div class="field singlecolumn" id="999222030FRFM1"> <div> Dedicated Sales Coordinator with 5+ years experience in the sales environment. Looking to obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of the company<br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT999222032" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT999222032"> Summary of Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999222032_1_662375976" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="999222032SKC11"> <ul> <li> Exceptional customer service skills   </li> </ul> <ul> <li> Ability to multi-task, prioritize and manage time effectively   </li> <li> Detail oriented              </li> </ul> <ul> <li> A team player with high level of dedication<br/> </li> </ul> </td> <td class="field twocol_2" id="999222032SKC21"> <ul> <li class=""> Excellent communication skills</li> <li class=""> Strong interpersonal skills</li> <li class=""> Great  verbal and written skills</li> <li class=""> <span class=""> Social media savvy </span> </li> <li class=""> Bilingual in <font color="#000" style="color: rgb(0, 0, 0);"> French</font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR999222028" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR999222028"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999222028_1_662374161" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999222028JTIT1"> Sales Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="999222028JSTD1"> Apr 2017</span> <span> to </span> <span class="jobdates" format="%b %Y" id="999222028EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999222028COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999222028JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999222028JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="999222028JDES1" itemprop="description"> <ul> <li> Respond to sales calls and leads.</li> <li> Work closely with sales managers/directors in regards to upcoming groups and events.</li> <li> Create and build new leads into ISAC.</li> <li> Generate new contracts for future groups/events</li> <li> Conduct site visits of the property when needed.</li> <li> Generate, edit, publish on company's social media platform</li> <li> Create and print hotel collaterals</li> <li> Assist and provide excellent customer service to clients prior, during and post event.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999222028_2_662374162" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999222028JTIT2"> Sales Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="999222028JSTD2"> Apr 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="999222028EDDT2"> Feb 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999222028COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999222028JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999222028JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="999222028JDES2" itemprop="description"> <ul> <li> Assisted sales team with daily administrative duties.</li> <li> Drafted sales contracts and addendum for future events.</li> <li> Assisted clients with sales related inquiries via phone and email.</li> <li> Processed sales invoices and commission.</li> <li> Ordered office supplies for the department.</li> <li> Assign new leads to appropriates sales manager based on Market Segment </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_999222028_3_662374163" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="999222028JTIT3"> Lead Concierge</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="999222028JSTD3"> Jun 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="999222028EDDT3"> Sep 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="999222028COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="999222028JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="999222028JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="999222028JDES3" itemprop="description"> <ul> <li> Delivered superior customer service to residents and guests.</li> <li> Managed and resolve customer complaints.</li> <li> Created and manage monthly community calendar.</li> <li> Supervised and train concierge staff.</li> <li> Handled resident packages.</li> <li> Managed resident reservations .</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC999222029" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC999222029"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999222029_1_662374164" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="999222029DGRE1" itemprop="name"> </span> <span class="programline" id="999222029STUY1"> Social Science/Hospitality</span> <span class="datesWrapper"> <span class="jobdates" id="999222029GRYR1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="999222029SCHO1" itemprop="name"> Ashford University</span> <span class="joblocation jobcity" id="999222029SCIT1"> </span> <span class="joblocation jobstate" id="999222029SSTA1"> </span> <span class="joblocation jobstate" id="999222029SCNT1"> </span> </span> <span class="field" id="999222029FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL999222031" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL999222031"> Computer Skilles</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_999222031_1_662374166" style="padding-top:0px;"> <div class="field singlecolumn" id="999222031FRFM1"> <div> Microsoft word, Excel, Powerpoint</div> <div> ISAC, Dnet, Birchstreet, Bridge/MGS application and reports</div> </div> </div> </div> </div>

SALES

SALES SPECIALIST Objective To obtain a position in a challenging environment that presents the opportunities for growth and knowledge; where I can maximize and apply my work ethic, time management skills, management techniques, quality assurance skills, and scientific knowledge. Education Bachelor of Science : Biology , May 2016 University of Houston － City , State Minor in Health Science Experience Sales Specialist December 2014 to Current Company Name － City , State Processed sales, payments, credits, refunds and exchanges in a high volume environment. Assisted customers in person/ remotely with IT setup, including data migration and app installation. Introduce corporate and small businesses to IT repair, device management, and financing services. Vice President May 2014 to Current Company Name － City , State Negotiated relationships with sponsors, clients, and external organization on marketing initiatives. Organized and implemented community events/ fundraisers, with over 500 people in attendance. Established multiple $1,000 scholarships, while retaining sizable account balance for next administration.  Lab Assistant September 2013 to January 2014 Company Name － City , State Maintained highly detailed records of all procedures, methods, and materials utilized on specimens. Demonstrated leadership skills while coordinating a diverse team tasked with independent asssignments. Technical skills manipulating sensitive model organisms, hazardous materials, and fine tuned equipment.   Qualifications 3 years of experience within Sales, IT, and Consulting   Apple CRM: proprietary CRM software used to organize client information, track leads, and finalize sales SAP Inventory Management: Software to track product movement, catalog merchandise, and audit for loss  iOSdm Hub & Jamf: device management platform to maintain functionality, and push software updates Conducted research on model organism, fruit fly ( Drosophila, melanogaster) Skills Bilingual (Bangla & English) Staff mentoring and development Motivated and self-driven business acumen Strong customer service experience  Exceeds performance and sales quotas  Held leadership roles within university/community organizations Advanced mathematical aptitude Knowledgeable with computers and other technical skills (Windows/Mac)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME906190727" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_906190727_1_594550817" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="906190727FNAM1"> </span> <span> </span> <span class="field" id="906190727LNAM1"> SALES SPECIALIST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM906190731" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM906190731"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906190731_1_594550822" style="padding-top:0px;"> <div class="field singlecolumn" id="906190731FRFM1"> To obtain a position in a challenging environment that presents the opportunities for growth and knowledge; where I can maximize and apply my work ethic, time management skills, management techniques, quality assurance skills, and scientific knowledge.</div> </div> </div> <div class="section" id="SECTION_EDUC906190730" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC906190730"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906190730_1_594550821" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="906190730DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="906190730STUY1"> Biology</span> <span> , </span> <span class="jobdates" id="906190730GRYR1"> May 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="906190730SCHO1" itemprop="name"> University of Houston</span> <span> － </span> <span class="joblocation jobcity" id="906190730SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="906190730SSTA1"> State</span> <span class="joblocation jobstate" id="906190730SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="906190730FRFM1"> <span class=""> Minor in Health Science</span> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR906190729" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR906190729"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906190729_1_594550819" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906190729JTIT1"> Sales Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="906190729JSTD1"> December 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="906190729EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906190729COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906190729JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906190729JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906190729JDES1" itemprop="description"> <ul> <li> Processed sales, payments, credits, refunds and exchanges in a high volume environment.</li> <li> Assisted customers in person/ remotely with IT setup, including data migration and app installation.</li> <li> Introduce corporate and small businesses to IT repair, device management, and financing services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906190729_2_649964922" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906190729JTIT2"> Vice President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="906190729JSTD2"> May 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="906190729EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906190729COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906190729JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906190729JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906190729JDES2" itemprop="description"> <ul> <li> Negotiated relationships with sponsors, clients, and external organization on marketing initiatives.</li> <li> Organized and implemented community events/ fundraisers, with over 500 people in attendance.</li> <li> Established multiple $1,000 scholarships, while retaining sizable account balance for next administration. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906190729_3_594550820" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906190729JTIT3"> Lab Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="906190729JSTD3"> September 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="906190729EDDT3"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906190729COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="906190729JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="906190729JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="906190729JDES3" itemprop="description"> <ul> <li> Maintained highly detailed records of all procedures, methods, and materials utilized on specimens.</li> <li> Demonstrated leadership skills while coordinating a diverse team tasked with independent asssignments.</li> <li> Technical skills manipulating sensitive model organisms, hazardous materials, and fine tuned equipment.  </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL906190733" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL906190733"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906190733_1_643798020" style="padding-top:0px;"> <div class="field singlecolumn" id="906190733FRFM1"> <ul> <li style="text-align: left;"> 3 years of experience within Sales, IT, and Consulting  </li> <li style="text-align: left;"> Apple CRM: proprietary CRM software used to organize client information, track leads, and finalize sales</li> <li style="text-align: justify;"> SAP Inventory Management: Software to track product movement, catalog merchandise, and audit for loss </li> <li style="text-align: justify;"> iOSdm Hub &amp; Jamf: device management platform to maintain functionality, and push software updates</li> <li style="text-align: justify;"> Conducted research on model organism, fruit fly (<em> Drosophila, melanogaster)</em> </li> </ul> <ul> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT906190732" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT906190732"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906190732_1_594550823" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="906190732SKC11"> <ul> <li> Bilingual (Bangla &amp; English)</li> <li> <span class="tempClass"> Staff mentoring and development</span> </li> <li> Motivated and self-driven business acumen</li> <li> Strong customer service experience <br/> </li> <li> Exceeds performance and sales quotas</li> </ul> </td> <td class="field twocol_2 charspace" id="906190732SKC21"> <ul> <li class="">  Held leadership roles within university/community organizations</li> <li class=""> Advanced mathematical aptitude</li> <li class=""> Knowledgeable with computers and other technical skills (Windows/Mac)</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Experience Sales Associate 01/2015 to 11/2016 Company Name City , State Meet and greet customers, investigate customers needs and hot buttons while building rapport, sell my company and organization, demonstrate the product, present the product to the customer, trade evaluation on trade in vehicles, handle and by pass customer objections politely, write up the customer in a professional manner on a credit application, negotiate and present figures to a customer, deliver their new vehicle to the customer, follow up for future business or any questions or concerns. Produce Clerk 01/2013 to 12/2014 Company Name City , State Keep work area clean at all times, make sure produce is presentable and fresh, re stock and and always keep produce full, unloading new shipments of fresh produce off of pallets, keeping a safe and clean back room environment, and always give great customer service to customers. Field Worker 01/2012 to 12/2013 Company Name City , State Trim and remove leaves of grapes, pick grapes, and also picked blueberries. Willing to relocate: Anywhere Languages 2 years), Bilingual (English, Spanish) Education and Training Arvin High School Bakersfield College Skills Great Communication Skills, credit, customer service, Customer Service, English, Inventory, Negotiation, Pallet Jack, pick, Presentation Skills, rapport, Sales, Spanish, Phones Additional Information Willing to relocate: Anywhere Authorized to work in the US for any employer

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME967724901" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_967724901_1_639194358" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="967724901FNAM1"> </span> <span> </span> <span class="field lName" id="967724901LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM967724909" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT967724910" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR967724903" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR967724903"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967724903_1_639194360" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967724903JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967724903JSTD1"> 01/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967724903EDDT1"> 11/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967724903COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967724903JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967724903JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967724903JDES1" itemprop="description"> <ul> <li> Meet and greet customers, investigate customers needs and hot buttons while building rapport, sell my company and organization, demonstrate the product, present the product to the customer, trade evaluation on trade in vehicles, handle and by pass customer objections politely, write up the customer in a professional manner on a credit application, negotiate and present figures to a customer, deliver their new vehicle to the customer, follow up for future business or any questions or concerns.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_967724903_2_639194361" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967724903JTIT2"> Produce Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967724903JSTD2"> 01/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967724903EDDT2"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967724903COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967724903JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967724903JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967724903JDES2" itemprop="description"> <ul> <li> Keep work area clean at all times, make sure produce is presentable and fresh, re stock and and always keep produce full, unloading new shipments of fresh produce off of pallets, keeping a safe and clean back room environment, and always give great customer service to customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_967724903_3_639194362" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="967724903JTIT3"> Field Worker</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="967724903JSTD3"> 01/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="967724903EDDT3"> 12/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="967724903COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="967724903JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="967724903JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="967724903JDES3" itemprop="description"> <ul> <li> Trim and remove leaves of grapes, pick grapes, and also picked blueberries.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_RELO967724905" style="padding-top:0px;"> <div class="paragraph firstparagraph" id="PARAGRAPH_967724905_1_639194364" style="padding-top:0px;"> <div class="field singlecolumn" id="967724905FRFM1"> Willing to relocate: Anywhere</div> </div> </div> <div class="section" id="SECTION_LANG967724906" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG967724906"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967724906_1_639194365" style="padding-top:0px;"> <div class="field singlecolumn" id="967724906FRFM1"> 2 years), Bilingual (English, Spanish)</div> </div> </div> <div class="section" id="SECTION_EDUC967724904" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC967724904"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967724904_1_639194363" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="967724904SCHO1" itemprop="name"> Arvin High School Bakersfield College</span> </span> <span class="paddedline"> <span class="field" id="967724904FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL967724907" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL967724907"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967724907_1_639194366" style="padding-top:0px;"> <div class="field singlecolumn" id="967724907FRFM1"> Great Communication Skills, credit, customer service, Customer Service, English, Inventory, Negotiation, Pallet Jack, pick, Presentation Skills, rapport, Sales, Spanish, Phones</div> </div> </div> <div class="section" id="SECTION_AFIL967724911" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI967724908" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI967724908"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_967724908_1_639194367" style="padding-top:0px;"> <div class="field singlecolumn" id="967724908FRFM1"> <ul> <li> Willing to relocate: Anywhere Authorized to work in the US for any employer</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Experience 04/2016 to Current Sales Associate Company Name － City , State Help customers with their pet problems and assist them in choosing the right products for their pets. 06/2014 to 08/2014 Office Secretary Company Name － City , State Organized a storage area full of papers and transferred them into the computer for easier access. Helped run errands for my co-workers and my boss. 02/2014 to 04/2014 Waitress Company Name － City , State Waited on customers and cleaned necessary thing as instructed. Assisted in the preparation of some dishes. Education and Training 2017 High School Diploma : Communication Arts, Graphic/Advertising Design Edward R. Murrow High School － City , State Took various media classes such as graphic design and multimedia design Am looking into majoring in advertising or graphic design Languages I am fluent in two languages; English, Russian. I know basic lines in French and can read some works in French. Skills Can use Photoshop and Illustrator. I can use a computer very well.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME959895987" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_959895987_1_633388222" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="959895987FNAM1"> </span> <span> </span> <span class="field" id="959895987LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM959895993" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT959895994" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR959895989" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR959895989"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_959895989_1_633388225" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="959895989JSTD1"> 04/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="959895989EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="959895989JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="959895989COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="959895989JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="959895989JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="959895989JDES1" itemprop="description"> <ul> <li> Help customers with their pet problems and assist them in choosing the right products for their pets.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_959895989_2_633388224" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="959895989JSTD2"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="959895989EDDT2"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="959895989JTIT2"> Office Secretary</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="959895989COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="959895989JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="959895989JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="959895989JDES2" itemprop="description"> <ul> <li> Organized a storage area full of papers and transferred them into the computer for easier access.</li> <li> Helped run errands for my co-workers and my boss.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_959895989_3_633388226" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="959895989JSTD3"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="959895989EDDT3"> 04/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="959895989JTIT3"> Waitress</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="959895989COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="959895989JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="959895989JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="959895989JDES3" itemprop="description"> <ul> <li> Waited on customers and cleaned necessary thing as instructed.</li> <li> Assisted in the preparation of some dishes.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC959895990" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC959895990"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_959895990_1_633388227" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="959895990GRYR1"> 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="959895990DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="959895990STUY1"> Communication Arts, Graphic/Advertising Design</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="959895990SCHO1" itemprop="name"> Edward R. Murrow High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="959895990SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="959895990SSTA1"> State</span> <span class="joblocation jobstate" id="959895990SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="959895990FRFM1"> <ul> <li> Took various media classes such as graphic design and multimedia design</li> <li> Am looking into majoring in advertising or graphic design<br/> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG959895991" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG959895991"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_959895991_1_633388228" style="padding-top:0px;"> <div class="field singlecolumn" id="959895991FRFM1"> I am fluent in two languages; English, Russian. I know basic lines in French and can read some works in French.</div> </div> </div> <div class="section" id="SECTION_SKLL959895992" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL959895992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_959895992_1_633388229" style="padding-top:0px;"> <div class="field singlecolumn" id="959895992FRFM1"> <ul> <li> Can use Photoshop and Illustrator.</li> <li> I can use a computer very well.<br/> </li> </ul> </div> </div> </div> </div>

SALES

SALES COORDINATOR Summary Current MS of Data Analytics graduate student with exposure to data analysis and modeling skills. Seeking evolutionary role in analytics that will allow to adapt and change to company and problem solving needs. Skills Excellent quantitative skills Advanced MS Office Suite knowledge Strong knowledge of R, Excel Advanced Excel modeling Excellent research skills Business systems analysis Knowledge of statistical analysis and Superb communication skills Algorithm development Business Domain, Statistics and Interpretation, Mining, predictive analysis, and coding Visualization and exploration, Data Analyst, RStudio, Tableau, Data Collection, Machine Learning, C++  Report Generation Education and Training Master of Science , Data Analytics 2018 University of Houston － City , State Data Analytics BBA , Finance 2005 University of Houston － City , State Finance Finance Experience Sales Coordinator Jul 2016 to May 2017 Company Name － City , State Heavy cold calling to new and existing oil and gas, energy, and aerospace clientele to increase revenue and market penetration Managed a portfolio of 250 accounts that generated 36% of increased proposals in 4 months. Conducted business to business telephone sales. Researched sales and contact information for prospects and created reports for business development managers Inside Sales Representative Aug 2015 to Feb 2016 Company Name － City , State Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Wrote sales contracts for orders obtained and submitted orders for processing. Achieved 170% of first 90 day quota, earning 2nd highest rookie quarter in 21 year company history. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Emphasized product features based on analysis of customers' needs. Inside Sales Representative Sep 2014 to May 2015 Company Name － City , State Developed competitive comparison tables of steel grating pricing, fees, ratings, category and product performance to use for account sales calls. Created sales contacts with on- and off-premise accounts. Built client relationships by acting as the liaison between the drafting and sales teams. Consulted with clients after sales and contract signings to resolve problems and provide ongoing support. Recruiter Feb 2007 to Oct 2014 Company Name － City , State Developed creative recruiting strategies that met small to mid-sized broker dealer staffing needs. Managed all aspects of advisor transition cycle, from initial set to on boarding. Served as link between broker dealer and advisor by handling questions, interpreting contracts, and resolving transition issues. Memberships/Scholarly Societies University of Houston- Downtown Analytics Society. Skills Business systems analysis, C++, cold calling, communication skills, competitive, contracts, credit, clientele, client, clients, Data Analyst, Data Collection, database, drafting, features, Finance, financial, financial statements, Interpretation, Machine Learning, market, Excel, Money, MS Office Suite, modeling, oil, outside sales, pricing, Coding, proposals, recruiting, research, sales, staffing, statistical analysis, Statistics, Tableau, tables, telephone, underwriter

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME943395229" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_943395229_1_621168473" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="943395229FNAM1"> </span> <span> </span> <span class="field" id="943395229LNAM1"> SALES COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM943395250" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM943395250"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_943395250_1_621168493" style="padding-top:0px;"> <div class="field singlecolumn" id="943395250FRFM1"> Current MS of Data Analytics graduate student with exposure to data analysis and modeling skills. Seeking evolutionary role in analytics that will allow to adapt and change to company and problem solving needs.</div> </div> </div> <div class="section" id="SECTION_HILT943395251" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT943395251"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_943395251_1_621168494" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="943395251SKC11"> <ul> <li> Excellent quantitative skills Advanced MS Office Suite knowledge</li> <li> Strong knowledge of R, Excel Advanced Excel modeling</li> <li> Excellent research skills Business systems analysis</li> <li> Knowledge of statistical analysis and Superb communication skills</li> </ul> </td> <td class="field twocol_2" id="943395251SKC21"> <ul> <li> Algorithm development Business Domain, Statistics and Interpretation, Mining, predictive analysis, and coding</li> <li> Visualization and exploration, Data Analyst, RStudio, Tableau, Data Collection, Machine Learning, C++</li> <li>  Report Generation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC943395249" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC943395249"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_943395249_1_621168490" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="943395249DGRE1" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="943395249STUY1"> Data Analytics</span> <span class="datesWrapper"> <span class="jobdates" id="943395249GRYR1"> 2018</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="943395249SCHO1" itemprop="name"> University of Houston</span> <span> － </span> <span class="joblocation jobcity" id="943395249SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395249SSTA1"> State</span> <span class="joblocation jobstate" id="943395249SCNT1"> </span> </span> <span class="field" id="943395249FRFM1"> Data Analytics</span> </div> </div> <div class="paragraph" id="PARAGRAPH_943395249_2_621168491" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="943395249DGRE2" itemprop="name"> BBA</span> <span> , </span> <span class="programline" id="943395249STUY2"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="943395249GRYR2"> 2005</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="943395249SCHO2" itemprop="name"> University of Houston</span> <span> － </span> <span class="joblocation jobcity" id="943395249SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395249SSTA2"> State</span> <span class="joblocation jobstate" id="943395249SCNT2"> </span> </span> <span class="field" id="943395249FRFM2"> Finance</span> </div> </div> <div class="paragraph" id="PARAGRAPH_943395249_3_621168492" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="943395249DGRE3" itemprop="name"> Finance</span> <span class="programline" id="943395249STUY3"> </span> </span> <span class="field" id="943395249FRFM3"> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR943395231" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR943395231"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_943395231_1_621168475" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="943395231JTIT1"> Sales Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="943395231JSTD1"> Jul 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="943395231EDDT1"> May 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="943395231COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="943395231JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395231JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="943395231JDES1" itemprop="description"> <ul> <li> Heavy cold calling to new and existing oil and gas, energy, and aerospace clientele to increase revenue and market penetration Managed a portfolio of 250 accounts that generated 36% of increased proposals in 4 months.</li> <li> Conducted business to business telephone sales.</li> <li> Researched sales and contact information for prospects and created reports for business development managers</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_943395231_2_621168476" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="943395231JTIT2"> Inside Sales Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="943395231JSTD2"> Aug 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="943395231EDDT2"> Feb 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="943395231COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="943395231JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395231JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="943395231JDES2" itemprop="description"> <ul> <li> Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.</li> <li> Wrote sales contracts for orders obtained and submitted orders for processing.</li> <li> Achieved 170% of first 90 day quota, earning 2nd highest rookie quarter in 21 year company history.</li> <li> Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.</li> <li> Emphasized product features based on analysis of customers' needs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_943395231_3_621168477" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="943395231JTIT3"> Inside Sales Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="943395231JSTD3"> Sep 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="943395231EDDT3"> May 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="943395231COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="943395231JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395231JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="943395231JDES3" itemprop="description"> <ul> <li> Developed competitive comparison tables of steel grating pricing, fees, ratings, category and product performance to use for account sales calls.</li> <li> Created sales contacts with on- and off-premise accounts.</li> <li> Built client relationships by acting as the liaison between the drafting and sales teams.</li> <li> Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_943395231_4_621168486" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="943395231JTIT4"> Recruiter</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="943395231JSTD4"> Feb 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="943395231EDDT4"> Oct 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="943395231COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="943395231JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="943395231JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="943395231JDES4" itemprop="description"> <ul> <li> Developed creative recruiting strategies that met small to mid-sized broker dealer staffing needs.</li> <li> Managed all aspects of advisor transition cycle, from initial set to on boarding.</li> <li> Served as link between broker dealer and advisor by handling questions, interpreting contracts, and resolving transition issues.</li> <li> Memberships/Scholarly Societies University of Houston- Downtown Analytics Society.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL943395252" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL943395252"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_943395252_1_621168495" style="padding-top:0px;"> <div class="field singlecolumn" id="943395252FRFM1"> Business systems analysis, C++, cold calling, communication skills, competitive, contracts, credit, clientele, client, clients, Data Analyst, Data Collection, database, drafting, features, Finance, financial, financial statements, Interpretation, Machine Learning, market, Excel, Money, MS Office Suite, modeling, oil, outside sales, pricing, Coding, proposals, recruiting, research, sales, staffing, statistical analysis, Statistics, Tableau, tables, telephone, underwriter</div> </div> </div> </div>

SALES

SALES ASSOCIATE Skills Teamwork Problem Solving Skills Strong Work Values Leadership Skills Dependability Relevant Experience Customer service oriented Upselling Opening and closing procedures Creative Accomplishments Employee of the Month, Sep 2015. Experience 03/2016 to 06/2016 Sales Associate Company Name － City , State Answered questions regarding the store and its merchandise. Greeted customers and ascertained customers' needs. Helped customers with questions, problems and complaints in person and via telephone. Organized racks and shelves to maintain the visual appeal of the store. Verified that all customers received receipts for purchases. Developed positive customer relationships through friendly greetings and excellent service. Served as a peer coach for new sales associates. Created visual marketing and styled window displays. 04/2015 to 11/2015 Cashier/Server Company Name － City , State Consistently provided professional, friendly, and engaging service. Examine plates to ensure that they contain required items. Load plates with accessories such as eating utensils, napkins, or condiments. Take food orders and relay orders to kitchen. Stock service stations with items such as ice, napkins, and straws. Assist customers by providing information and resolving their complaints. Greet customers entering the establishment. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. 12/2016 to Current Key Holder Company Name － City , State Displayed pieces in visually appealing manner. Answered phones with professionalism. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Organized in-store promotional events. Maintained store in clean and neat manner. Education and Training Dec 2015 High School Diploma Derby High School － City , State September 2016 Eric Fisher Academy － City , State Skills coach, Communication Skills, credit, Leadership Skills, marketing, window, Problem Solving Skills, sales, Teamwork, telephone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME933356145" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_933356145_1_613877128" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="933356145FNAM1"> </span> <span> </span> <span class="field" id="933356145LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM933356152" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT933356150" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT933356150"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_933356150_1_613877137" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="933356150SKC11"> <ul> <li> Teamwork</li> <li> Problem Solving Skills</li> <li> Strong Work Values</li> <li> Leadership Skills</li> <li> Dependability</li> </ul> </td> <td class="field twocol_2" id="933356150SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM933356148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM933356148"> Relevant Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_933356148_1_613877134" style="padding-top:0px;"> <div class="field singlecolumn" id="933356148FRFM1"> <ul> <li> Customer service oriented Upselling Opening and closing procedures Creative Accomplishments Employee of the Month, Sep 2015.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR933356147" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR933356147"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_933356147_1_613877133" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="933356147JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="933356147EDDT1"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="933356147JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="933356147COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="933356147JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="933356147JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="933356147JDES1" itemprop="description"> <ul> <li> Answered questions regarding the store and its merchandise.</li> <li> Greeted customers and ascertained customers' needs.</li> <li> Helped customers with questions, problems and complaints in person and via telephone.</li> <li> Organized racks and shelves to maintain the visual appeal of the store.</li> <li> Verified that all customers received receipts for purchases.</li> <li> Developed positive customer relationships through friendly greetings and excellent service.</li> <li> Served as a peer coach for new sales associates.</li> <li> Created visual marketing and styled window displays.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_933356147_2_613877132" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="933356147JSTD2"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="933356147EDDT2"> 11/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="933356147JTIT2"> Cashier/Server</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="933356147COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="933356147JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="933356147JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="933356147JDES2" itemprop="description"> <ul> <li> Consistently provided professional, friendly, and engaging service.</li> <li> Examine plates to ensure that they contain required items.</li> <li> Load plates with accessories such as eating utensils, napkins, or condiments.</li> <li> Take food orders and relay orders to kitchen.</li> <li> Stock service stations with items such as ice, napkins, and straws.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Greet customers entering the establishment.</li> <li> Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.</li> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_933356147_3_613878365" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="933356147JSTD3"> 12/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="933356147EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="933356147JTIT3"> Key Holder</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="933356147COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="933356147JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="933356147JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="933356147JDES3" itemprop="description"> <ul> <li> <span class=""> Displayed pieces in visually appealing manner. </span> </li> <li> <span class=""> </span> <span class=""> Answered phones with professionalism. </span> </li> <li> <span class=""> </span> <span class=""> Described merchandise and services to customers. </span> </li> <li> <span class=""> </span> <span class=""> Answered questions and resolved concerns. </span> </li> <li> <span class=""> </span> <span class=""> Responded to safety and loss prevention incidents. </span> </li> <li> <span class=""> </span> <span class=""> Organized in-store promotional events. </span> </li> <li> <span class=""> </span> <span class=""> Maintained store in clean and neat manner. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC933356149" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC933356149"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_933356149_1_613877135" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="933356149GRYR1"> Dec 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="933356149DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="933356149STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="933356149SCHO1" itemprop="name"> Derby High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="933356149SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="933356149SSTA1"> State</span> <span class="joblocation jobstate" id="933356149SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="933356149FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_933356149_2_613877136" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="933356149GRYR2"> September 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="933356149DGRE2" itemprop="name"> </span> <span class="programline" id="933356149STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="933356149SCHO2" itemprop="name"> Eric Fisher Academy</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="933356149SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="933356149SSTA2"> State</span> <span class="joblocation jobstate" id="933356149SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="933356149FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL933356153" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL933356151" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL933356151"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_933356151_1_613877138" style="padding-top:0px;"> <div class="field singlecolumn" id="933356151FRFM1"> coach, Communication Skills, credit, Leadership Skills, marketing, window, Problem Solving Skills, sales, Teamwork, telephone</div> </div> </div> </div>

SALES

SALES ASSOCIATE Profile Highly effective in promoting a positive, productive environment. Reputation for excellence and high quality service to clients. Good eye for detail; well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Strong interpersonal and communication skills. Remain calm and work well under demanding conditions. Proven record of innovative and effective staff development. Strong commitment, vision and leadership. Skill Highlights Adobe (2 years), Microsoft Office (4 years), Adobe Cloud (2 years), Photoshop (2 years), Data Entry (2 years), Merchandising (3 years) Critical thinker Detail oriented Microsoft Word, Excel, PowerPoint Planning/coordinating Team leadership Areas of Expertise Being able to learn every little thing i can about each department of my job , gaining alot of experience working with people. Design Created high-quality Flash designs. Website Design Created accent graphics, banner ads, icons, animations and logos using Photoshop and Illustrator. Work Experience October 2016 to Current Company Name City , State Sales Associate Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. Improved reliability of supply chain software, systems, database and order processing. Developed and managed project plans while providing status updates to management. Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups. Other duties may be assigned. Smile. Greet customers and determine how to meet and exceed their expectations. Develop & Exhibit proficiency in Customer Service, Print and Copy Services, Packaging Services, design brochures, NCR forms , ECT. Postal, Shipping, & Freight Services and Computer Skills,. Receive, sort and place mail in mailbox modules accurately. Record all sales transactions on Point of Sale and accurately process cash, checks, credit card and university internal billing transactions. Print reports as requested. Pack contents for shipping using established procedures and products. Deliver mail, overnight letters, parcels and facsimiles to customers. Operate all software programs including but not limited to Point of Sale, Counter Manifest System, Mailbox Manager, MS Office and other programs as required. Receive and process packages for shipping, including lifting and weighing packages on scale, accessing Manifesting software, generating labels and retrieving packages from customers when requested. Prepare documents for traces and shipping claims. Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing manager of inventory levels for re-ordering supplies, being informed of product specifics (i.e. warranties, durability claims, pricing, etc.) Open & Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure. Operate printer/copiers, fax machine, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate those machines they have access to as Required. September 2014 to November 2014 Company Name City , State Front Counter Clerk Multitask, be responsible for my shift. Accomplishments I got to put my math skills to work with all the money I have to go through all day long and make sure it's all correct amounts as well as my paperwork. Company Name City , State Clerk II Created, organized and maintained files, daily case notes and electronic databases. Organized office schedules and maintained relationships with necessary agency contacts. Facilitated cognitive behavioral programs with offenders in a group setting. Performs routine clerical work. Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Sorts, opens, inspects, and scans offender correspondence; and sorts and delivers unit departmental and offender mail. B. Assists in preparing forms related to offender correspondence processing and mail room operations; maintains records and files; and moves boxes and mail bags. C. Answers inquiries regarding routine mail room procedures; and maintains contact with the United States Postal Service personnel and private mail carriers. D. Issues postage and writing materials to indigent offenders and offenders on commissary restriction; performs data entry and retrieval; and maintains automated data regarding postage and supplies. Education 2017 The College Of Health Care Professions City , State medical assistant Communication Coursework in Sociology and Psychology Coursework in Biology, Clinical Chemistry and Microbiology Coursework in Anatomy, Physiology and Health Assessments medical assistant Communication Skills and Typing Skills 2014 Floresville High School City , State , USA High School Diploma : High School Diploma Coursework in Marketing, Public Relations and Promotions Management Coursework in Business, Marketing and Communications Communications, English and Journalism coursework Training course in Microsoft Excel and Word. Skills Adobe, Photoshop, billing, brochures, C, Cashier, clerical, closing, Communication Skills, credit, Customer Service, Data Entry, designing, fax machine, forms, inspects, inventory levels, letters, materials, Math, Merchandising, access, mail, money I, Microsoft Office, MS Office, Works, Multi-Tasking, multitasking, object-oriented programming, office machines, Packaging, personnel, copiers, POS, pricing, printer, Quick learner, maintaining files, sales, Shipping, supervision, troubleshooting, Typing Skills, weighing Cash handling Shipping and receiving Professional and friendly Careful and active listener Multi-tasking Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML Additional Information Willing to relocate: Anywhere

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME927790777" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_927790777_1_609866436" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="927790777FNAM1"> </span> <span> </span> <span class="field" id="927790777LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM927790783" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM927790783"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790783_1_609866446" style="padding-top:0px;"> <div class="field singlecolumn" id="927790783FRFM1"> Highly effective in promoting a positive, productive environment. Reputation for excellence and high quality service to clients. Good eye for detail; well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Strong interpersonal and communication skills. Remain calm and work well under demanding conditions. Proven record of innovative and effective staff development. Strong commitment, vision and leadership.</div> </div> </div> <div class="section" id="SECTION_HILT927790785" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT927790785"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790785_1_609866448" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="927790785SKC11"> Adobe (2 years), Microsoft Office (4 years), Adobe Cloud (2 years), Photoshop (2 years), Data Entry (2 years), Merchandising (3 years)<span class=""> Critical thinker </span> <div> Detail oriented</div> <div> Microsoft Word, Excel, PowerPoint</div> <div> Planning/coordinating</div> <div> Team leadership</div> </td> <td class="field twocol_2" id="927790785SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM927790781" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM927790781"> Areas of Expertise</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790781_1_609866443" style="padding-top:0px;"> <div class="field singlecolumn" id="927790781FRFM1"> <ul> <li> Being able to learn every little thing i can about each department of my job , gaining alot of experience working with people.</li> </ul> <span class=""> Design<ul> <li class=""> Created high-quality Flash designs.</li> </ul> </span> <span class=""> <em> Website Design</em> <ul> <li class=""> Created accent graphics, banner ads, icons, animations and logos using Photoshop and Illustrator.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR927790780" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR927790780"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790780_1_609866440" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="927790780JSTD1"> October 2016</div> <div> to </div> <div class="jobdates" format="%B %Y" id="927790780EDDT1"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="927790780COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="927790780JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927790780JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="927790780JTIT1"> Sales Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="927790780JDES1" itemprop="description"> <ul> <li> <span class=""> Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. </span> <span class=""> Improved reliability of supply chain software, systems, database and order processing. </span> <span class=""> Developed and managed project plans while providing status updates to management. </span> <span class=""> Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups. </span> Other duties may be assigned.</li> <li> Smile.</li> <li> Greet customers and determine how to meet and exceed their expectations.</li> <li> Develop &amp; Exhibit proficiency in Customer Service, Print and Copy Services, Packaging Services, design brochures, NCR forms , ECT.</li> <li> Postal, Shipping, &amp; Freight Services and Computer Skills,.</li> <li> Receive, sort and place mail in mailbox modules accurately.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Record all sales transactions on Point of Sale and accurately process cash, checks, credit card and university internal billing transactions.</li> <li> Print reports as requested.</li> <li> Pack contents for shipping using established procedures and products.</li> <li> Deliver mail, overnight letters, parcels and facsimiles to customers.</li> <li> Operate all software programs including but not limited to Point of Sale, Counter Manifest System, Mailbox Manager, MS Office and other programs as required.</li> <li> Receive and process packages for shipping, including lifting and weighing packages on scale, accessing Manifesting software, generating labels and retrieving packages from customers when requested.</li> <li> Prepare documents for traces and shipping claims.</li> <li> Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing manager of inventory levels for re-ordering supplies, being informed of product specifics (i.e.</li> <li> warranties, durability claims, pricing, etc.) Open &amp; Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure.</li> <li> Operate printer/copiers, fax machine, binding equipment and all other office machines in a safe, efficient and productive manner.</li> <li> Help customers operate those machines they have access to as Required.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927790780_2_609866442" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="927790780JSTD2"> September 2014</div> <div> to </div> <div class="jobdates" format="%B %Y" id="927790780EDDT2"> November 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="927790780COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="927790780JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927790780JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="927790780JTIT2"> Front Counter Clerk</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="927790780JDES2" itemprop="description"> <ul> <li> Multitask, be responsible for my shift.</li> <li> Accomplishments I got to put my math skills to work with all the money I have to go through all day long and make sure it's all correct amounts as well as my paperwork.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927790780_3_609866441" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="927790780COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="927790780JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927790780JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="927790780JTIT3"> Clerk II</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="927790780JDES3" itemprop="description"> <span class=""> Created, organized and maintained files, daily case notes and electronic databases. </span> <ul> <span class=""> Organized office schedules and maintained relationships with necessary agency contacts. </span> <li> <span class=""> Facilitated cognitive behavioral programs with offenders in a group setting. </span> Performs routine clerical work.</li> <li> Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files.</li> <li> Works under moderate supervision with limited latitude for the use of initiative and independent judgment.</li> <li> II.</li> <li> ESSENTIAL FUNCTIONS A.</li> <li> Sorts, opens, inspects, and scans offender correspondence; and sorts and delivers unit departmental and offender mail.</li> <li> B.</li> <li> Assists in preparing forms related to offender correspondence processing and mail room operations; maintains records and files; and moves boxes and mail bags.</li> <li> C.</li> <li> Answers inquiries regarding routine mail room procedures; and maintains contact with the United States Postal Service personnel and private mail carriers.</li> <li> D.</li> <li> Issues postage and writing materials to indigent offenders and offenders on commissary restriction; performs data entry and retrieval; and maintains automated data regarding postage and supplies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC927790782" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC927790782"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790782_1_609866444" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="927790782GRYR1"> 2017</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="927790782SCHO1" itemprop="name"> The College Of Health Care Professions</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="927790782SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="927790782SSTA1"> State</span> <span class="joblocation jobstate" id="927790782SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="927790782DGRE1" itemprop="name"> </span> <span class="programline" id="927790782STUY1"> medical assistant Communication</span> </span> <span class="paddedline"> <span class="field" id="927790782FRFM1"> <span class=""> Coursework in Sociology and Psychology </span> <span class=""> Coursework in Biology, Clinical Chemistry and Microbiology </span> <span class=""> Coursework in Anatomy, Physiology and Health Assessments </span> medical assistant Communication Skills and Typing Skills</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927790782_2_609866445" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="927790782GRYR2"> 2014</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="927790782SCHO2" itemprop="name"> Floresville High School</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="927790782SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="927790782SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="927790782SCNT2"> USA </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="927790782DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="927790782STUY2"> High School Diploma </span> </span> <span class="paddedline"> <span class="field" id="927790782FRFM2"> <span class=""> Coursework in Marketing, Public Relations and Promotions Management <span class=""> Coursework in Business, Marketing and Communications </span> </span> <span class=""> Communications, English and Journalism coursework </span> <span class=""> Training course in Microsoft Excel and Word. </span> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL927790786" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL927790786"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790786_1_609866449" style="padding-top:0px;"> <div class="field singlecolumn" id="927790786FRFM1"> Adobe, Photoshop, billing, brochures, C, Cashier, clerical, closing, Communication Skills, credit, Customer Service, Data Entry, designing, fax machine, forms, inspects, inventory levels, letters, materials, Math, Merchandising, access, mail, money I, Microsoft Office, MS Office, Works, Multi-Tasking, multitasking, object-oriented programming, office machines, Packaging, personnel, copiers, POS, pricing, printer, Quick learner, maintaining files, sales, Shipping, supervision, troubleshooting, Typing Skills, weighing<span class=""> </span> <ul> <span class=""> Cash handling </span> <li class=""> <span class=""> Shipping and receiving </span> <span class=""> Professional and friendly </span> <span class=""> Careful and active listener </span> <span class=""> Multi-tasking </span> Sales Software: Salesforce.com, TapScan</li> <li class=""> Public Relations Software: Bacon's Mediasource, Factiva</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI927790787" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI927790787"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927790787_1_609866450" style="padding-top:0px;"> <div class="field singlecolumn" id="927790787FRFM1"> <ul> <li> Willing to relocate: Anywhere</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Motivated student seeking entry-level position. Friendly, outgoing and energetic team player with hard-working and driven nature. Experience 01/2016 Sales Associate Company Name － City , State Provided high-quality customer service to optimize customer purchasing and payment process. Initiated inventory control measures to sustain stock levels, and helped to order new inventories. Educated customers on available product options to meet and exceed customer service experience. Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention. 01/2014 to 01/2015 Cafe Attendant Company Name － City , State Maintained high standards of customer service during high-volume, fast-paced operations. Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Greeted customers and provided excellent customer service. 01/2013 to 01/2014 Food Prep Company Name － City , State Responsible for the production and plating of desserts. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Helped with preparation, set-up, and service for catering events. Spoke with patrons to ensure satisfaction with food and service. Prepared food items. Education 2016 High School Diploma Manchester Central High School － City , State Sociology and Justice Studies University of New Hampshire － City , State Sociology and Justice Studies Skills Great communication skills, excellent customer service, customer service experience, Customer service, fast, focus, inventory control, Multi-tasking, purchasing, quality

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME927050644" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_927050644_1_609333555" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="927050644FNAM1"> </span> <span> </span> <span class="field" id="927050644LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM927050648" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM927050648"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927050648_1_609333562" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="927050648FRFM1"> Motivated student seeking entry-level position. Friendly, outgoing and energetic team player with hard-working and driven nature.</div> </div> </div> <div class="section" id="SECTION_HILT927050650" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM927051991" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR927050646" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR927050646"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927050646_1_609333557" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="927050646JSTD1"> 01/2016</span> <span class="jobdates" format="%m/%Y" id="927050646EDDT1"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="927050646JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="927050646COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="927050646JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927050646JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="927050646JDES1" itemprop="description"> <ul> <li> Provided high-quality customer service to optimize customer purchasing and payment process.</li> <li> Initiated inventory control measures to sustain stock levels, and helped to order new inventories.</li> <li> Educated customers on available product options to meet and exceed customer service experience.</li> <li> Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927050646_2_609333558" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="927050646JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="927050646EDDT2"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="927050646JTIT2"> Cafe Attendant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="927050646COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="927050646JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927050646JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="927050646JDES2" itemprop="description"> <ul> <li> Maintained high standards of customer service during high-volume, fast-paced operations.</li> <li> Consistently provided friendly guest service and heartfelt hospitality.</li> <li> Promptly and empathetically handled guest concerns and complaints.</li> <li> Demonstrated integrity and honesty while interacting with guests, team members and managers.</li> <li> Greeted customers and provided excellent customer service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927050646_3_609333559" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="927050646JSTD3"> 01/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="927050646EDDT3"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="927050646JTIT3"> Food Prep</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="927050646COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="927050646JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="927050646JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="927050646JDES3" itemprop="description"> <ul> <li> Responsible for the production and plating of desserts.</li> <li> Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.</li> <li> Helped with preparation, set-up, and service for catering events.</li> <li> Spoke with patrons to ensure satisfaction with food and service.</li> <li> Prepared food items.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC927050647" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC927050647"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927050647_1_609333560" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="927050647GRYR1"> 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="927050647DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="927050647STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="927050647SCHO1" itemprop="name"> Manchester Central High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="927050647SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="927050647SSTA1"> State</span> <span class="joblocation jobstate" id="927050647SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="927050647FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_927050647_2_609333561" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="927050647GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="927050647DGRE2" itemprop="name"> </span> <span class="programline" id="927050647STUY2"> Sociology and Justice Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="927050647SCHO2" itemprop="name"> University of New Hampshire</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="927050647SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="927050647SSTA2"> State</span> <span class="joblocation jobstate" id="927050647SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="927050647FRFM2"> Sociology and Justice Studies</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL927050649" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL927050649"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_927050649_1_609333563" style="padding-top:0px;"> <div class="field singlecolumn" id="927050649FRFM1"> Great communication skills, excellent customer service, customer service experience, Customer service, fast, focus, inventory control, Multi-tasking, purchasing, quality</div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Profile Accomplished and energetic sales representative with a solid history of achievement in retail. Motivated leader with strong organizational and prioritization abilities. Core Qualifications Fluent in Spanish  Enthusiasm Team player Organized Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Customer- and service-oriented Reliable and punctual Enthusiasm Professional Experience Sales representative 12/2014 － 11/2016 Company Name City , State Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Review insurance policy terms to determine whether a particular loss is covered by insurance. Determine charges for services requested, collect deposits or payments, or arrange for billing. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Solicit sales of new or additional services or products. Sales representative 09/2013 － 05/2014 Company Name City , State Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Review insurance policy terms to determine whether a particular loss is covered by insurance. Determine charges for services requested, collect deposits or payments, or arrange for billing. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Cashier 05/2013 － 11/2014 Company Name City , State Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Answer customers' questions, and provide information on procedures or policies. Calculate total payments received during a time period, and reconcile this with total sales. Weigh items sold by weight to determine prices. Education Jun 2013 High School Diploma : Quest Academy City , State 2018 Associate of Arts : Chabot College - Political Science City , State Lan gu ages Skills billing, credit, English, forms, insurance, prepare invoices, Issue receipts, Listening, money, Persuasion, policies, Reading, recording, sales, telephone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME918849193" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_918849193_1_603516302" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="918849193FNAM1"> </span> <span> </span> <span class="field" id="918849193LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM918849197" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM918849197"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_918849197_1_603516311" style="padding-top:0px;"> <div class="field singlecolumn" id="918849197FRFM1"> Accomplished and energetic sales representative with a solid history of achievement in retail. Motivated leader with strong organizational and prioritization abilities.</div> </div> </div> <div class="section" id="SECTION_HILT918849199" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT918849199"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_918849199_1_603517589" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 paracharspace" id="918849199SKC11"> <ul> <li class=""> Fluent in Spanish <span class=""> Enthusiasm </span> </li> <li class=""> Team player</li> <li class=""> Organized</li> <li class=""> Cash handling accuracy</li> <li class=""> Organized</li> <li class=""> Time management</li> <li class=""> Detail-oriented</li> <li class=""> Excellent multi-tasker</li> <li class=""> Customer- and service-oriented</li> <li class=""> Reliable and punctual</li> <li class=""> Enthusiasm</li> </ul> </td> <td class="field twocol_2 paracharspace" id="918849199SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL918849373" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR918849195" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR918849195"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_918849195_1_603516304" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="918849195JTIT1"> Sales representative</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="918849195JSTD1"> 12/2014</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="918849195EDDT1"> 11/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="918849195COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="918849195JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="918849195JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="918849195JDES1" itemprop="description"> <ul> <li> Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li> <li> Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.</li> <li> Review insurance policy terms to determine whether a particular loss is covered by insurance.</li> <li> Determine charges for services requested, collect deposits or payments, or arrange for billing.</li> <li> Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.</li> <li> Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.</li> <li> Solicit sales of new or additional services or products.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_918849195_2_603516306" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="918849195JTIT2"> Sales representative</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="918849195JSTD2"> 09/2013</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="918849195EDDT2"> 05/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="918849195COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="918849195JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="918849195JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="918849195JDES2" itemprop="description"> <ul> <li> Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li> <li> Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.</li> <li> Review insurance policy terms to determine whether a particular loss is covered by insurance.</li> <li> Determine charges for services requested, collect deposits or payments, or arrange for billing.</li> <li> Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.</li> <li> Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.</li> <li> Solicit sales of new or additional services or products.</li> <li> Order tests that could determine the causes of product malfunctions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_918849195_3_603516305" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="918849195JTIT3"> Cashier</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="918849195JSTD3"> 05/2013</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="918849195EDDT3"> 11/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="918849195COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="918849195JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="918849195JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="918849195JDES3" itemprop="description"> <ul> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Issue receipts, refunds, credits, or change due to customers.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.</li> <li> Answer customers' questions, and provide information on procedures or policies.</li> <li> Calculate total payments received during a time period, and reconcile this with total sales.</li> <li> Weigh items sold by weight to determine prices.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC918849196" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC918849196"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_918849196_1_603516307" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="918849196GRYR1"> Jun 2013</span> </span> <span class="degree" id="918849196DGRE1" itemprop="name"> High School Diploma</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="918849196SCHO1" itemprop="name"> Quest Academy</span> <span class="programline" id="918849196STUY1"> </span> </span> <span class="paddedline"> <span class="eduLocation" id="918849196SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="918849196SSTA1"> State</span> <span class="eduLocation" id="918849196SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="918849196FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_918849196_2_603516308" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="918849196GRYR2"> 2018</span> </span> <span class="degree" id="918849196DGRE2" itemprop="name"> Associate of Arts</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="918849196SCHO2" itemprop="name"> Chabot College</span> <span class="degree"> - </span> <span class="programline" id="918849196STUY2"> Political Science</span> </span> <span class="paddedline"> <span class="eduLocation" id="918849196SCIT2"> City</span> <span> , </span> <span class="eduLocation" id="918849196SSTA2"> State</span> <span class="eduLocation" id="918849196SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="918849196FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_918849196_3_603516309" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="918849196GRYR3"> </span> </span> <span class="degree" id="918849196DGRE3" itemprop="name"> </span> <span class="companyname companyname_educ" id="918849196SCHO3" itemprop="name"> Lan gu ages</span> <span class="programline" id="918849196STUY3"> </span> </span> <span class="paddedline"> <span class="eduLocation" id="918849196SCIT3"> </span> <span class="eduLocation" id="918849196SSTA3"> </span> <span class="eduLocation" id="918849196SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="918849196FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL918849198" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL918849198"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_918849198_1_603516312" style="padding-top:0px;"> <div class="field singlecolumn" id="918849198FRFM1"> billing, credit, English, forms, insurance, prepare invoices, Issue receipts, Listening, money, Persuasion, policies, Reading, recording, sales, telephone</div> </div> </div> </div>

SALES

Z SALES CONSULTANT Summary Highly motivated, competitive, sales consultant seeking opportunity with long-term growth potential through integrity sales success, building relationships and developing the business Performance Skills *Account Penetration *Adaptability *Identify and create new business opportunities *Brain lab navigation experience *Demonstrating Products *Product Launch *Account Relationships *Confident clinical expertise Snap Shot Sales Consultant City , State Company Name / Jun 2013 to Current Cultivate relationships with surgeons while covering procedures with clinical proficiency and business acumen. Build and implement sales plan, manage and track customer sales activity and prospective customer initiatives. Team increased territory sales 12.5% to 3.8 million in 2014, 5% to 4 million in 2015 and 10% to in 2016. Increase physician volume through PCP events, community outreach programs and marketing strategies. Serve as a primary resource to key accounts for full line product support and continued service. Ability to troubleshoot complex issues with highly creative solutions. Maintain training in sales skills, new technologies, product features, and competitive product portfolios. Develop relationships with hospital personnel and key account stakeholders to expedite sales. Demos and lab training to demonstrate products and surgical techniques. Office Intern City , State Company Name / Oct 2012 to May 2013 Compiled sales data, generated sales reports for territory managers and profiled prospective surgeons. Organized and distributed marketing information, product portfolio, audits and sales goals projections. Organized and participated in training labs for potential surgeon customers. Server / Bartender City , State Company Name / May 2010 to May 2013 Worked full-time while completing bachelor's degree and internship. Amongst top 5 in sales regularly maintaining $90 plus per person guest average. Exceptional multi-tasking ability proven to effectively and efficiently service large amounts of business. Education B.B.A : Business Management Management Information Systems, Business Intelligence Florida Atlantic University May 2014 City , State Business Management Management Information Systems, Business Intelligence Skills competitive, features, marketing strategies, marketing, multi-tasking, personnel, sales skills, sales, sales plan, sales reports, surgeon, troubleshoot

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="separator-left"> <div class="section firstsection" id="SECTION_NAME917017971" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_917017971_1_602215728" style="padding-top:0px;"> <div class="namebox"> <span class="field" id="FIELD_NBOX"> Z</span> </div> <div class="name" itemprop="name"> <span class="field" id="917017971FNAM1"> </span> <span> </span> <span class="field" id="917017971LNAM1"> SALES CONSULTANT</span> </div> </div> </div> </div> <div class="separator-main"> <div class="section" id="SECTION_SUMM917017975" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM917017975"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_917017975_1_602215734" style="padding-top:0px;"> <div class="field singlecolumn" id="917017975FRFM1"> Highly motivated, competitive, sales consultant seeking opportunity with long-term growth potential through integrity sales success, building relationships and developing the business Performance Skills *Account Penetration *Adaptability *Identify and create new business opportunities *Brain lab navigation experience *Demonstrating Products *Product Launch *Account Relationships *Confident clinical expertise</div> </div> </div> <div class="section" id="SECTION_HILT917017977" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM917018771" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR917017973" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR917017973"> Snap Shot</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_917017973_1_602215730" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="917017973JTIT1"> Sales Consultant</span> <br/> <span class="joblocation jobcity" id="917017973JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="917017973JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="companyname" id="917017973COMP1" itemprop="name"> Company Name</span> <span> /</span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="917017973JSTD1"> Jun 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="917017973EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline" id="917017973JDES1" itemprop="description"> <ul> <li> Cultivate relationships with surgeons while covering procedures with clinical proficiency and business acumen.</li> <li> Build and implement sales plan, manage and track customer sales activity and prospective customer initiatives.</li> <li> Team increased territory sales 12.5% to 3.8 million in 2014, 5% to 4 million in 2015 and 10% to in 2016.</li> <li> Increase physician volume through PCP events, community outreach programs and marketing strategies.</li> <li> Serve as a primary resource to key accounts for full line product support and continued service.</li> <li> Ability to troubleshoot complex issues with highly creative solutions.</li> <li> Maintain training in sales skills, new technologies, product features, and competitive product portfolios.</li> <li> Develop relationships with hospital personnel and key account stakeholders to expedite sales.</li> <li> Demos and lab training to demonstrate products and surgical techniques.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_917017973_2_602215731" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="917017973JTIT2"> Office Intern</span> <br/> <span class="joblocation jobcity" id="917017973JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="917017973JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="companyname" id="917017973COMP2" itemprop="name"> Company Name</span> <span> /</span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="917017973JSTD2"> Oct 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="917017973EDDT2"> May 2013</span> </span> </span> <span class="paddedline"> <span class="jobline" id="917017973JDES2" itemprop="description"> <ul> <li> Compiled sales data, generated sales reports for territory managers and profiled prospective surgeons.</li> <li> Organized and distributed marketing information, product portfolio, audits and sales goals projections.</li> <li> Organized and participated in training labs for potential surgeon customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_917017973_3_602215732" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="917017973JTIT3"> Server / Bartender</span> <br/> <span class="joblocation jobcity" id="917017973JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="917017973JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="companyname" id="917017973COMP3" itemprop="name"> Company Name</span> <span> /</span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="917017973JSTD3"> May 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="917017973EDDT3"> May 2013</span> </span> </span> <span class="paddedline"> <span class="jobline" id="917017973JDES3" itemprop="description"> <ul> <li> Worked full-time while completing bachelor's degree and internship.</li> <li> Amongst top 5 in sales regularly maintaining $90 plus per person guest average.</li> <li> Exceptional multi-tasking ability proven to effectively and efficiently service large amounts of business.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC917017974" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC917017974"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_917017974_1_602215733" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="917017974DGRE1" itemprop="name"> B.B.A</span> <span> : </span> <span class="programline" id="917017974STUY1"> Business Management Management Information Systems, Business Intelligence</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="917017974SCHO1" itemprop="name"> Florida Atlantic University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="917017974GRYR1"> May 2014</span> <span> </span> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="917017974SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="917017974SSTA1"> State</span> <span class="joblocation jobstate" id="917017974SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="917017974FRFM1"> Business Management Management Information Systems, Business Intelligence</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL917017976" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL917017976"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_917017976_1_602215735" style="padding-top:0px;"> <div class="field singlecolumn" id="917017976FRFM1"> competitive, features, marketing strategies, marketing, multi-tasking, personnel, sales skills, sales, sales plan, sales reports, surgeon, troubleshoot</div> </div> </div> </div> </div>

SALES

SALES COORDINATOR Summary Looking for a position as an illustrator in a company where my knowledge and skills can be utilize and enhance. Highlights Microsoft Word, Excel, Photoshop CS6 Internet savvy Conceptual thinker Strong leadership abilities Team player. Time Management Strong design sense Highly organized and quick learner Creative and Artistic Accomplishments Obtain high position in military to implement certain skill sets to work well with people in everyday life Experience 03/2016 to Current Sales Coordinator Company Name － City , State  Able to operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.).  Tint paint, and match colors when applicable. Operate a computer and communicate via the telephone, although slightly hearing impaired. Poses great customer service skills, including problem solving and handling customer complaints.  Good written and verbal communication skills.   03/2016 to Current Security Guard Company Name － City , State Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry..Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.Controls traffic by directing drivers.Completes reports by recording observations, information, occurrences, and surveillance activities. 02/2008 to 02/2016 Maintenance chief Company Name － City , State In charge of the daily Maintenance operation of preventive and corrective services for all of Alameda's/Hawaii Amphibious equipment Record keeping of twenty 55 horse outboard engines. Managed 9 people to effectively implement their positions Education 1 2012 General Education Santa Rosa Junior College － City , State Bachelors : Fine Art Academy of Art University － City , State Fine Art Skills Experience of 4 years in the field of designing as an illustrator Proven ability to design layouts, logos and web sites Profound ability to plan, organize and manage the projects Sound knowledge of the advance technologies and designing techniques Exceptionally good communication skills Additional Information Sea Service Deployment Marines Corpse Good Conduct Medal t NATO Medal - ISAF Afghanistan Global War on Terrorism Afghanistan and Campaign National Defense Service Medal.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME512897931" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_512897931_1_334872284" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="512897931FNAM1"> </span> <span> </span> <span class="field" id="512897931LNAM1"> SALES COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM512897933" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM512897933"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897933_1_334873583" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="512897933FRFM1"> <p align="LEFT"> Looking for a position as an illustrator in a company where my knowledge and skills can be utilize and enhance.</p> </div> </div> </div> <div class="section" id="SECTION_HILT512897934" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT512897934"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897934_1_334872289" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="512897934SKC11"> <ul> <li> Microsoft Word, </li> <li> Excel, </li> <li> Photoshop CS6</li> <li> Internet savvy</li> <li> Conceptual thinker</li> <li> Strong leadership abilities </li> <li> Team player.</li> </ul> </td> <td class="field twocol_2" id="512897934SKC21"> <ul> <li> Time Management</li> <li> Strong design sense</li> <li> Highly organized and quick learner</li> <li> Creative and Artistic</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM512898185" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM512898185"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512898185_1_334875873" style="padding-top:0px;"> <div class="field singlecolumn" id="512898185FRFM1"> <p align="LEFT"> Obtain high position in military to implement certain skill sets to work well with people in everyday life</p> </div> </div> </div> <div class="section" id="SECTION_EXPR512897935" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR512897935"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897935_1_598944798" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="512897935JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="512897935EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="512897935JTIT1"> Sales Coordinator </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="512897935COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="512897935JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="512897935JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="512897935JDES1" itemprop="description">  Able to operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.).  Tint paint, and match colors when applicable. Operate a computer and communicate via the telephone, although slightly hearing impaired. Poses great customer service skills, including problem solving and handling customer complaints.  Good written and verbal communication skills.  </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_512897935_2_598945848" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="512897935JSTD2"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="512897935EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="512897935JTIT2"> Security Guard </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="512897935COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="512897935JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="512897935JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="512897935JDES2" itemprop="description"> Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry..Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.Controls traffic by directing drivers.Completes reports by recording observations, information, occurrences, and surveillance activities.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_512897935_3_334872286" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="512897935JSTD3"> 02/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="512897935EDDT3"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="512897935JTIT3"> Maintenance chief</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="512897935COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="512897935JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="512897935JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="512897935JDES3" itemprop="description"> <ul> <li> In charge of the daily Maintenance operation of preventive and corrective services for all of Alameda's/Hawaii Amphibious equipment </li> <li> Record keeping of twenty 55 horse outboard engines.</li> <li> Managed 9 people to effectively implement their positions</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC512897936" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC512897936"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897936_1_334872287" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="512897936GRYR1"> 1 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="512897936DGRE1" itemprop="name"> </span> <span class="programline" id="512897936STUY1"> General Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="512897936SCHO1" itemprop="name"> Santa Rosa Junior College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="512897936SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="512897936SSTA1"> State</span> <span class="joblocation jobstate" id="512897936SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="512897936FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_512897936_2_334872288" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="512897936GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="512897936DGRE2" itemprop="name"> Bachelors</span> <span> : </span> <span class="programline" id="512897936STUY2"> Fine Art</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="512897936SCHO2" itemprop="name"> Academy of Art University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="512897936SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="512897936SSTA2"> State</span> <span class="joblocation jobstate" id="512897936SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="512897936FRFM2"> <p align="LEFT"> Fine Art</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL512897938" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL512897938"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897938_1_334872290" style="padding-top:0px;"> <div class="field singlecolumn" id="512897938FRFM1"> <ul> <li> Experience of 4 years in the field of designing as an illustrator</li> <li> Proven ability to design layouts, logos and web sites</li> <li> Profound ability to plan, organize and manage the projects</li> <li> Sound knowledge of the advance technologies and designing techniques</li> <li> Exceptionally good communication skills</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI512897939" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI512897939"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_512897939_1_334872291" style="padding-top:0px;"> <div class="field singlecolumn" id="512897939FRFM1"> <ul> <li> Sea Service Deployment</li> <li> Marines Corpse Good Conduct Medal t </li> <li> NATO Medal - ISAF Afghanistan </li> <li> Global War on Terrorism</li> <li> Afghanistan and Campaign National Defense Service Medal.</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Outgoing and people-oriented person who effectively develops lasting professional relationships with clients and customers. Highlights Quick learner Outstanding customer service Business management Team player Inventory control familiarity Strong organizational skills Active listening skills Strong leadership skills Accomplishments I learned how to communicate with staff as well as customers. I have a very enthusiastic personality and can make the people around me happy and excited.  It is my full believe that there is no "I " in Team. I would have never been able to achieve all of the wonderful goals by myself it takes a wonderful group of people to achieve the highest goals. Experience 01/2017 to Current Sales Associate Company Name － City , State Help customers, run the registers,  throw freight, help with shelf resets, make sure things are clean and organized.  08/2016 to 12/2016 Sales associate/ad's superviser Company Name － City , State Key holder, Help with customers needs, run the registers, throw the freight, I also overseen the ordering and set up of all the ads for each month.  05/2014 to 01/2015 Indepentdant Contractor Company Name － City , State document reviews, computer skills, also had to learn fast and be self motivated 10/2002 to 04/2015 Manager Company Name － City , State Built schedules, set goals, inventory, cash handling, over seen a group of people, customer service, employee services In the six years I grew the salon with a 150% increase in customer counts as well as 30% sales growth, we meet and overcame several goals including topping the chart for top salon in the state of Utah. ​ Education 2000 High School Diploma : General South Summit High School － City , State , Summit 2002 Cosmotology Heiritage College of Beauty － City , State Skills I have has some extended classes in interviewing and hiring of staff as well as Goal setting and the follow through with staff as well as with the store.  Over 15 years of experience with not only the building of a schedule but also the maintaining of one.   I am very good with encouraging the staff to set high expectations for themselves as well as helping them to achieve the goals.   I also took a couple of seminars on problem solving in the work place which extended from staffing, schedules, and customers.  

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME576093244" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_576093244_1_375052354" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="576093244FNAM1"> </span> <span> </span> <span class="field" id="576093244LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM576093361" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM576093361"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_576093361_1_375054355" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="576093361FRFM1"> <font> Outgoing and people-oriented person who effectively develops lasting professional relationships with clients and customers. </font> </div> </div> </div> <div class="section" id="SECTION_HILT576093364" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT576093364"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_576093364_1_375055459" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="576093364SKC11"> <ul> <li> Quick learner</li> <li> Outstanding customer service</li> <li> Business management</li> <li> Team player</li> </ul> </td> <td class="field twocol_2" id="576093364SKC21"> <ul> <li> Inventory control familiarity<br/> </li> <li> Strong organizational skills</li> <li> Active listening skills<font> </font> </li> <li> <font> Strong leadership skills </font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM576094223" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM576094223"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_576094223_1_375062248" style="padding-top:0px;"> <div class="field singlecolumn" id="576094223FRFM1"> I learned how to communicate with staff as well as customers. I have a very enthusiastic personality and can make the people around me happy and excited.  It is my full believe that there is no "I " in Team. I would have never been able to achieve all of the wonderful goals by myself it takes a wonderful group of people to achieve the highest goals.</div> </div> </div> <div class="section" id="SECTION_EXPR576093366" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR576093366"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_576093366_1_597118287" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="576093366JSTD1"> 01/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="576093366EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="576093366JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="576093366COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="576093366JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093366JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="576093366JDES1" itemprop="description"> Help customers, run the registers,  throw freight, help with shelf resets, make sure things are clean and organized. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_576093366_2_597117041" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="576093366JSTD2"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="576093366EDDT2"> 12/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="576093366JTIT2"> Sales associate/ad's superviser</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="576093366COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="576093366JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093366JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="576093366JDES2" itemprop="description"> Key holder, Help with customers needs, run the registers, throw the freight, I also overseen the ordering and set up of all the ads for each month. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_576093366_3_375059682" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="576093366JSTD3"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="576093366EDDT3"> 01/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="576093366JTIT3"> Indepentdant Contractor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="576093366COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="576093366JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093366JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="576093366JDES3" itemprop="description"> document reviews, computer skills, also had to learn fast and be self motivated</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_576093366_4_375058660" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="576093366JSTD4"> 10/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="576093366EDDT4"> 04/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="576093366JTIT4"> Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="576093366COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="576093366JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093366JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="576093366JDES4" itemprop="description"> <div> Built schedules, set goals, inventory, cash handling, over seen a group of people, customer service, employee services</div> <div> In the six years I grew the salon with a 150% increase in customer counts as well as 30% sales growth, we meet and overcame several goals including topping the chart for top salon in the state of Utah.</div> <div> ​</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC576093369" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC576093369"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_576093369_1_375063203" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="576093369GRYR1"> 2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="576093369DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="576093369STUY1"> General</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="576093369SCHO1" itemprop="name"> South Summit High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="576093369SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093369SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="576093369SCNT1"> Summit</span> </span> <span class="paddedline"> <span class="field" id="576093369FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_576093369_2_375076224" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="576093369GRYR2"> 2002</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="576093369DGRE2" itemprop="name"> </span> <span class="programline" id="576093369STUY2"> Cosmotology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="576093369SCHO2" itemprop="name"> Heiritage College of Beauty</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="576093369SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="576093369SSTA2"> State</span> <span class="joblocation jobstate" id="576093369SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="576093369FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL909831754" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL909831754"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_909831754_1_597123627" style="padding-top:0px;"> <div class="field singlecolumn" id="909831754FRFM1"> <div> I have has some extended classes in interviewing and hiring of staff as well as Goal setting and the follow through with staff as well as with the store.  Over 15 years of experience with not only the building of a schedule but also the maintaining of one.  </div> <div> I am very good with encouraging the staff to set high expectations for themselves as well as helping them to achieve the goals.  </div> <div> I also took a couple of seminars on problem solving in the work place which extended from staffing, schedules, and customers.  </div> </div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Professional Summary Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 1 year experience serving up to 100 dinner guests at an upscale Kickback Jacks restaurant. Customer- oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused server, successful at multi- tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Server who brings a strong work ethic, interpersonal skills and customer service expertise. Fluent in English only. Experience Sales Representative 0-1/2017 to Current Company Name City , State Cold-called prospective customers to build relationship. Greeted store customers promptly and responded to questions with knowledgeable service.  Completed documentation for product and service sales. Filled out expense reports for accounting. Maintained productive relationships with existing customers through exceptional follow-up after sales. Generated high volume of referrals. Updated database with customer and sales information. Kept showroom professional and neat at all times. Delivered products to customers in timely manner. Established new customer accounts. Informed management of special sales and service issues. Evaluated competitors and performed market research. Achieved at least $5,000 monthly sales gross profit. Server 12/2015 to 05/2016 Company Name City , State Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Displayed enthusiasm and knowledge about the restaurant's menu and products. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff. Set dining tables according to type of event and service standards. Addressed diner complaints with kitchen staff and served replacement menu items promptly. Quickly recorded transactions in MICROS system to deliver prompt service. Routinely cleaned work areas, glassware and silverware throughout each shift. Immediately reported accidents, injuries or unsafe work conditions to manager. Developed and maintained positive working relationships with others to reach business goals. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Provided friendly and attentive service. Hostess 08/2015 to 12/2015 Company Name City , State Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Assigned patrons to tables suitable for their needs and according to rotation. Assisted diners with obtaining food from buffet/serving table as needed. Assisted in maintaining preparation and service areas in a sanitary condition Cleaned and organized eating, service, and kitchen areas Cleaned and sterilized equipment and facilities Cleaned garbage cans with water or steam Responsible for the design and preparation of all menu items for private home/office setting. Cashier / Drive Thru Operator 08/2014 to 01/2015 Company Name City , State Maintained high standards of customer service during high-volume, fast-paced operations. Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Built loyal clientele through friendly interactions and consistent appreciation. Prepared fountain drinks and ice cream items. Prepared all food orders within a 2-3 minute time frame. Assembled food orders while maintaining appropriate portion control. Verified that prepared food met all standards for quality and quantity. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures. Education N/A, Current Varina High School - 7053 Messer Rd, Henrico, VA 23231 Skills Cash handling, clientele, excellent customer service, customer service, fast, financial, frame, honest, Meal preparation, MICROS, office, window, policies, problem solver, quality, Quick, rapport, safety, sales, tables, team player, telephones, type, trustworthy. Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME898886942" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_898886942_1_589393780" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="898886942FNAM1"> </span> <span> </span> <span class="field lName" id="898886942LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM898886944" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM898886944"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_898886944_1_589393094" style="padding-top:0px;"> <div class="field singlecolumn" id="898886944FRFM1"> Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 1 year experience serving up to 100 dinner guests at an upscale Kickback Jacks restaurant. Customer- oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused server, successful at multi- tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Server who brings a strong work ethic, interpersonal skills and customer service expertise. Fluent in English only.</div> </div> </div> <div class="section" id="SECTION_HILT898886945" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR898886946" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR898886946"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_898886946_1_589394876" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="898886946JTIT1"> Sales Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="898886946JSTD1"> 0-1/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="898886946EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="898886946COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="898886946JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="898886946JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="898886946JDES1" itemprop="description"> <span class=""> Cold-called prospective customers to build relationship. </span> <span class=""> Greeted store customers promptly and responded to questions with knowledgeable service. <span class=""> Completed documentation for product and service sales. </span> </span> <span class=""> Filled out expense reports for accounting. </span> <span class=""> Maintained productive relationships with existing customers through exceptional follow-up after sales. </span> <span class=""> Generated high volume of referrals. </span> <span class=""> Updated database with customer and sales information. </span> <span class=""> Kept showroom professional and neat at all times. </span> <span class=""> Delivered products to customers in timely manner. </span> <span class=""> Established new customer accounts. </span> <span class=""> Informed management of special sales and service issues. </span> <span class=""> Evaluated competitors and performed market research. </span> <span class=""> Achieved at least $5,000 monthly sales gross profit. </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_898886946_2_589393090" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="898886946JTIT2"> Server</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="898886946JSTD2"> 12/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="898886946EDDT2"> 05/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="898886946COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="898886946JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="898886946JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="898886946JDES2" itemprop="description"> <ul> <li> Consistently provided professional, friendly and engaging service.</li> <li> Skillfully promoted items on beverage lists and restaurant specials.</li> <li> Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.</li> <li> Displayed enthusiasm and knowledge about the restaurant's menu and products.</li> <li> Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.</li> <li> Set dining tables according to type of event and service standards.</li> <li> Addressed diner complaints with kitchen staff and served replacement menu items promptly.</li> <li> Quickly recorded transactions in MICROS system to deliver prompt service.</li> <li> Routinely cleaned work areas, glassware and silverware throughout each shift.</li> <li> Immediately reported accidents, injuries or unsafe work conditions to manager.</li> <li> Developed and maintained positive working relationships with others to reach business goals.</li> <li> Demonstrated genuine hospitality while greeting and establishing rapport with guests.</li> <li> Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.</li> <li> Provided friendly and attentive service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_898886946_3_589393091" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="898886946JTIT3"> Hostess</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="898886946JSTD3"> 08/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="898886946EDDT3"> 12/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="898886946COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="898886946JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="898886946JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="898886946JDES3" itemprop="description"> <ul> <li> Consistently provided professional, friendly and engaging service.</li> <li> Skillfully promoted items on beverage lists and restaurant specials.</li> <li> Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.</li> <li> Assigned patrons to tables suitable for their needs and according to rotation.</li> <li> Assisted diners with obtaining food from buffet/serving table as needed.</li> <li> Assisted in maintaining preparation and service areas in a sanitary condition Cleaned and organized eating, service, and kitchen areas Cleaned and sterilized equipment and facilities Cleaned garbage cans with water or steam Responsible for the design and preparation of all menu items for private home/office setting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_898886946_4_589393092" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="898886946JTIT4"> Cashier / Drive Thru Operator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="898886946JSTD4"> 08/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="898886946EDDT4"> 01/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="898886946COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="898886946JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="898886946JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="898886946JDES4" itemprop="description"> <ul> <li> Maintained high standards of customer service during high-volume, fast-paced operations.</li> <li> Consistently provided friendly guest service and heartfelt hospitality.</li> <li> Promptly and empathetically handled guest concerns and complaints.</li> <li> Demonstrated integrity and honesty while interacting with guests, team members and managers.</li> <li> Operated the drive-through window and sales register quickly and efficiently.</li> <li> Greeted customers and provided excellent customer service.</li> <li> Pleasantly and courteously interacted with customers.</li> <li> Built loyal clientele through friendly interactions and consistent appreciation.</li> <li> Prepared fountain drinks and ice cream items.</li> <li> Prepared all food orders within a 2-3 minute time frame.</li> <li> Assembled food orders while maintaining appropriate portion control.</li> <li> Verified that prepared food met all standards for quality and quantity.</li> <li> Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC898886947" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC898886947"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_898886947_1_589393093" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="898886947DGRE1" itemprop="name"> N/A, Current Varina High School - 7053 Messer Rd, Henrico, VA 23231</span> <span class="programline" id="898886947STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="898886947SCHO1" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="898886947FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL898886948" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL898886949" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL898886949"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_898886949_1_589393095" style="padding-top:0px;"> <div class="field singlecolumn" id="898886949FRFM1"> Cash handling, clientele, excellent customer service, customer service, fast, financial, frame, honest, Meal preparation, MICROS, office, window, policies, problem solver, quality, Quick, rapport, safety, sales, tables, team player, telephones, type, trustworthy.<span class=""> </span> <ul> <li class=""> Sales Software: Salesforce.com, TapScan</li> <li class=""> Public Relations Software: Bacon's Mediasource, Factiva</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Motivated sales associate with 3+ years of sales and customer service experience. Currently enrolled in Suffolk County Community College studying culinary. Experience 03/2016 to 10/2016 Sales Associate Company Name － City , State Interact with customers. Work the register. Answer calls. 10/2014 to 03/2016 Sales Associate/Smoothie Maker Company Name － City , State Interact with customers. Organize inventory. Work the register. 09/2013 to 09/2014 Sales Associate Company Name － City , State Organize shelves and racks/inventory. Work the register. Answer calls. Interact with customers. Education 2015 High School Diploma High School － City , State Suffolk County Community College － State Skills - Good at communicating and interacting with customers - Good time management - Self-motivation - Good adaptability

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME865625827" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_865625827_1_566078520" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="865625827FNAM1"> </span> <span> </span> <span class="field" id="865625827LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM865625831" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM865625831"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_865625831_1_566078527" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="865625831FRFM1"> Motivated sales associate with 3+ years of sales and customer service experience. Currently enrolled in Suffolk County Community College studying culinary.</div> </div> </div> <div class="section" id="SECTION_EXPR865625829" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR865625829"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_865625829_1_566078522" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="865625829JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="865625829EDDT1"> 10/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="865625829JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="865625829COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="865625829JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="865625829JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="865625829JDES1" itemprop="description"> <ul> <li> Interact with customers.</li> <li> Work the register.</li> <li> Answer calls.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_865625829_2_566078523" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="865625829JSTD2"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="865625829EDDT2"> 03/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="865625829JTIT2"> Sales Associate/Smoothie Maker</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="865625829COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="865625829JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="865625829JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="865625829JDES2" itemprop="description"> <ul> <li> Interact with customers.</li> <li> Organize inventory.</li> <li> Work the register.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_865625829_3_566078524" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="865625829JSTD3"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="865625829EDDT3"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="865625829JTIT3"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="865625829COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="865625829JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="865625829JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="865625829JDES3" itemprop="description"> <ul> <li> Organize shelves and racks/inventory.</li> <li> Work the register.</li> <li> Answer calls.</li> <li> Interact with customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC865625830" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC865625830"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_865625830_1_566078525" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="865625830GRYR1"> 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="865625830DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="865625830STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="865625830SCHO1" itemprop="name"> High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="865625830SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="865625830SSTA1"> State</span> <span class="joblocation jobstate" id="865625830SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="865625830FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_865625830_2_566078526" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="865625830GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="865625830SCHO2" itemprop="name"> Suffolk County Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="865625830SCIT2"> </span> <span class="joblocation jobstate" id="865625830SSTA2"> State</span> <span class="joblocation jobstate" id="865625830SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="865625830FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL865625832" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL865625832"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_865625832_1_566078528" style="padding-top:0px;"> <div class="field singlecolumn" id="865625832FRFM1"> <div> - Good at communicating and interacting with customers</div> <div> - Good time management</div> <div> - Self-motivation</div> <div> - Good adaptability</div> </div> </div> </div> </div>

SALES

SALES DIRECTOR Summary To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success. Also, to offer my skills to your company especially in the field of sales and to grasp power to enhance my professional skill set in accordance with organizational objectives. ​ Core Qualifications Budget & report writing skills Excellent sales and negotiation skills The ability to motivate and lead a team Excellent communication and 'people skills' Good planning and organizational skills The ability to work calmly under pressure Developing sales strategies and setting sales targets Compiling and analyzing sales figures Keeping up to date with products and competitors Sound expertise in sales Strong presentation skills Goal-oriented Strong networking skills Good judgement Good decision making Accomplishments -Added 35+ businesses to WaveFly powered by JMF Solutions, Inc. since January 2016. -Developed highly effective sales training strategies as Sales Manager. -Personally helped grow our company in revenue by 115% in a year and we made the INC 5000 list and magazine. -Recognized by our city as one of the fastest growing technology companies in revenue and I attributed to that with bringing over $300,000 in revenue in 36 month contracts since January 2016. -VMware Federal Specialization Certification -Lenovo Partner Certification -VMware Academic Specialization Certification Experience Sales Director 10/2015 to Current Company Name City , State JMF Solutions, Inc. is the full service telecommunications firm behind WaveFly Technologies which provides a seamless approach to all of your technology-based services by analyzing your specific needs and creating a custom, cost-efficient solution. My day to day duties included: Led sales calls with team members to establish sales and customer retention goals. Negotiated and closed 35+ contracts for companies which included all 36 month contracts. Worked with HOA's and MDU's and closed a 22 unit condo association with a 36 month agreement. C reated and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Helped grow our company to show a 115% growth margin over the last year. Also during this time I bid our services through USAC for E-Rate. I worked hand in hand with vendors such as Ingram Micro, CISCO, D&H etc. to work on the right price for us to be a competitive bidder. Store Trainer & Key Holder (worked through college) 07/2013 to 12/2015 Company Name City , State Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Trained all new staff in front of house and on all menu items food/drinks. Lead Bartender & Store Trainer (worked through college) 08/2011 to 07/2012 Company Name City , State Trained staff of employees for correct facility procedures, safety codes, bar codes, proper recipes and drinking safety. Increased customer attendance. Responsible for daily set up. Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. ​ Receptionist 09/2008 to 04/2005 Company Name City , State Handled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with paper flow. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Created expense reports using Microsoft Excel spreadsheets. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Attended business meetings and took meeting minutes. ​ Education Nursing 2010 University of Mobile City , State , USA I attended University of Mobile program for Center for Adult Programs and Professional Studies Nursing. Bachelor of Science : Leadership & Cultural Studies 2015 University of Mobile City , State , USA I have a degree in Leadership & Cultural Studies with a minor in International Business: All 4 years of college I made the Deans List and graduated with a 3.5 GPA. My degree includes studies in philosophy, world politics, religion, and ethics. Emphasizes communication, critical thinking, and interpersonal relations skills. It is designed to build skills necessary for positions in human resources, management, counseling, and other service-oriented positions. The Bachelor of Science in Leadership and Cultural Studies develops proficiency in communication, critical thinking, and interpersonal relations. The emphasis in communication includes composition, the arts, logic, and counseling. Critical thinking involves studies in philosophy, world politics, and religion, as well as ethics, and psychology. Interpersonal preparation adds consideration of world conflict and its resolution, and investigations into traditions of leadership. Skills Sales Software: Ubersmith Desktop Publishing Software: Photoshop, Illustrator, HTML Cold Calling Achieving Results Customer Satisfaction Building Relationships Microsoft Office Microsoft Excel Planning Negotiation

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME858066171" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_858066171_1_560683794" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="858066171FNAM1"> </span> <span> </span> <span class="field lName" id="858066171LNAM1"> SALES DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM858066187" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM858066187"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066187_1_560691580" style=" padding-top:0px; "> <div class="field singlecolumn" id="858066187FRFM1"> <div> To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success. Also, to offer my skills to your company especially in the field of sales and to grasp power to enhance my professional skill set in accordance with organizational objectives. </div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_HILT858066185" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT858066185"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066185_1_560683815" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="858066185SKC11"> <ul> <li> Budget &amp; report writing skills</li> <li> Excellent sales and negotiation skills</li> <li> The ability to motivate and lead a team</li> <li> Excellent communication and 'people skills'</li> <li> Good planning and organizational skills</li> <li> The ability to work calmly under pressure</li> <li> Developing sales strategies and setting sales targets</li> <li> Compiling and analyzing sales figures </li> </ul> </td> <td class="field twocol_2" id="858066185SKC21"> <ul> <li> Keeping up to date with products and competitors</li> <li> Sound expertise in sales</li> <li> Strong presentation skills</li> <li> Goal-oriented </li> <li> Strong networking skills</li> <li> Good judgement </li> <li> Good decision making</li> </ul> <div> <br/> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM858066567" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM858066567"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066567_1_560695721" style=" padding-top:0px; "> <div class="field singlecolumn" id="858066567FRFM1"> <div> <span> </span> -Added 35+ businesses to WaveFly powered by JMF Solutions, Inc. since January 2016. </div> <div> <span> -Developed highly effective sales training strategies as Sales Manager.</span> </div> <div> <span> -Personally helped grow our company in revenue by 115% in a year and we made the INC 5000 list and magazine. </span> </div> <div> <span> -Recognized by our city as one of the fastest growing technology companies in revenue and I attributed to that with bringing over $300,000 in revenue in 36 month contracts since January 2016. </span> </div> <div> <span> -VMware Federal Specialization Certification</span> </div> <div> <span> -Lenovo Partner Certification </span> </div> <div> <span> -VMware Academic Specialization Certification </span> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR858066180" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR858066180"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066180_1_560683796" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="858066180JTIT1"> Sales Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="858066180JSTD1"> 10/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="858066180EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="858066180COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="858066180JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="858066180JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="858066180JDES1" itemprop="description"> <div> JMF Solutions, Inc. is the full service telecommunications firm behind WaveFly Technologies which provides a seamless approach to all of your technology-based services by analyzing your specific needs and creating a custom, cost-efficient solution. My day to day duties included: </div> <div> <span> Led sales calls with team members to establish sales and customer retention goals. <span> Negotiated and closed 35+ contracts for companies which included all 36 month contracts. Worked with HOA's and MDU's and closed a 22 unit condo association with a 36 month agreement.<span> C<span> reated and directed sales team training and development programs. <span> Shared product knowledge with customers while making personal recommendations. <span> Maintained friendly and professional customer interactions. <span> Trained in negotiations and time management. Helped grow our company to show a 115% growth margin over the last year. Also during this time I bid our services through USAC for E-Rate. I worked hand in hand with vendors such as Ingram Micro, CISCO, D&amp;H etc. to work on the right price for us to be a competitive bidder. </span> </span> </span> </span> </span> </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_858066180_2_560701137" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="858066180JTIT2"> Store Trainer &amp; Key Holder (worked through college) </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="858066180JSTD2"> 07/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="858066180EDDT2"> 12/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="858066180COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="858066180JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="858066180JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="858066180JDES2" itemprop="description"> <div> <span> Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. </span> </div> <div> <span> Scheduled and directed staff in daily work assignments to maximize productivity. </span> </div> <div> <span> <span> Efficiently resolved problems or concerns to the satisfaction of all involved parties. </span> </span> </div> <div> <span> <span> Trained all new staff in front of house and on all menu items food/drinks.</span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_858066180_3_560702245" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="858066180JTIT3"> Lead Bartender &amp; Store Trainer (worked through college)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="858066180JSTD3"> 08/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="858066180EDDT3"> 07/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="858066180COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="858066180JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="858066180JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="858066180JDES3" itemprop="description"> <div> <span> Trained staff of employees for correct facility procedures, safety codes, bar codes, proper recipes and drinking safety. </span> </div> <div> <span> <span> Increased customer attendance.</span> </span> </div> <div> <span> <span> <span> Responsible for daily set up.</span> </span> </span> </div> <div> <span> <span> <span> <span> Received frequent customer compliments for going above and beyond normal duties. </span> </span> </span> </span> </div> <div> <span> <span> <span> <span> <span> Maintained a professional tone at all times, including during peak rush hours. </span> </span> </span> </span> </span> </div> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_858066180_4_560702784" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="858066180JTIT4"> Receptionist </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="858066180JSTD4"> 09/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="858066180EDDT4"> 04/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="858066180COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="858066180JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="858066180JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="858066180JDES4" itemprop="description"> <div> <span> Handled incoming and outgoing correspondence, including mail, email and faxes. </span> </div> <div> <span> <span> Screened telephone calls and inquiries and directed them as appropriate. </span> </span> </div> <div> <span> Devised and maintained office systems to efficiently deal with paper flow. </span> </div> <div> <span> Organized personal and professional calendars and supplied reminders of upcoming meetings and events. </span> </div> <div> <span> Created expense reports using Microsoft Excel spreadsheets. </span> </div> <div> <span> Typed documents, updated websites and compiled information for meetings. </span> </div> <div> <span> Conducted extensive online and phone research. </span> </div> <div> <span> Attended business meetings and took meeting minutes. </span> </div> <div> ​</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC858066184" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC858066184"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066184_1_560704162" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="858066184DGRE1" itemprop="name"> </span> <span class="programline" id="858066184STUY1"> Nursing</span> <span class="datesWrapper"> <span class="jobdates" id="858066184GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="858066184SCHO1" itemprop="name"> University of Mobile</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="858066184SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="858066184SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="858066184SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="858066184FRFM1"> <div> I attended University of Mobile program for Center for Adult Programs and Professional Studies Nursing. </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_858066184_2_560683814" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="858066184DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="858066184STUY2"> Leadership &amp; Cultural Studies </span> <span class="datesWrapper"> <span class="jobdates" id="858066184GRYR2"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="858066184SCHO2" itemprop="name"> University of Mobile</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="858066184SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="858066184SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="858066184SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="858066184FRFM2"> <div> I have a degree in Leadership &amp; Cultural Studies with a minor in International Business: All 4 years of college I made the Deans List and graduated with a 3.5 GPA. My degree includes studies in philosophy, world politics, religion, and ethics. Emphasizes communication, critical thinking, and interpersonal relations skills. It is designed to build skills necessary for positions in human resources, management, counseling, and other service-oriented positions. The Bachelor of Science in Leadership and Cultural Studies develops proficiency in communication, critical thinking, and interpersonal relations. The emphasis in communication includes composition, the arts, logic, and counseling. Critical thinking involves studies in philosophy, world politics, and religion, as well as ethics, and psychology. Interpersonal preparation adds consideration of world conflict and its resolution, and investigations into traditions of leadership.</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL858066186" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL858066186"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_858066186_1_560705253" style=" padding-top:0px; "> <div class="field singlecolumn" id="858066186FRFM1"> <span> </span> <ul> <li> Sales Software: Ubersmith</li> <li> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> <li> Cold Calling </li> <li> Achieving Results</li> <li> Customer Satisfaction</li> <li> Building Relationships</li> <li> Microsoft Office</li> <li> Microsoft Excel </li> <li> Planning </li> <li> Negotiation </li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Dependable, hard-worker with over seven years of experience in  maintenance work. Skills Dependable independent worker Customer service skills Good at following instructions Customer service experience Solid communication skills Strong work ethic Experience Sales Associate August 2013 to December 2013 Company Name － City , State Responsibilities: 
Make the customer happy
 Great customer services
 Perform assigned/unassigned tasks Face-front/Organize shelves and bays Skills Used: 
Good oral/communication skills Able to lift heavy objects ALWAYS put the customer first  Lawn Care Technician May 2013 to September 2013 Company Name － City , State Responsibilities: 
 Lawn Mowing- Edging, Weed whipping, Blowing grass and debris off pavement and structures,
and 20 in. lawn mower was primarily my responsibilities. Learned how to use the 36, 42 in. mowers and rider. Gardening/Landscaping- Maintain gardens by cultivating and weeding, and mulching. Snow Plowing-Snow blow/shovel driveways and sidewalks. Salt afterwards. 
Preform tasks quickly with minimal mistakes Skills Used: 
Learned how to use plenty of mowing/landscaping equipment (36,42 inch blades, rider etc.)  Handyman January 2009 to July 2016 Company Name － City , State Handyman Services including- Window/gutter cleaning Power washing/staining decks Power washing houses Painting Repairing (from little tasks like screens and windows to larger tasks like a basement.) Snow Plowing. Education High School Diploma : 2011 Avondale High School － City , State Liberal Arts , 2013 Clackamas Community College － City , State Liberal Arts Liberal Arts , 2016 Oakland Community College － City , State Personal Information Hard worker and fast learner. Always able to compete a task on time and with satisfaction. Skills Jack of all trades. Can perform all typesof handiwork and any task necessary. 

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME837428036" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_837428036_1_545863221" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="837428036FNAM1"> </span> <span> </span> <span class="field" id="837428036LNAM1"> SALES ASSOCIATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM837428043" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM837428043"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428043_1_545869195" style=" padding-top:0px; "> <div class="field singlecolumn" id="837428043FRFM1"> <span class=""> Dependable, hard-worker with over <font color="#000" style="color: rgb(0, 0, 0);"> seven</font> years of experience in<font color="#0000ff">  maintenance work.</font> </span> </div> </div> </div> <div class="section" id="SECTION_HILT837428044" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT837428044"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428044_1_545869795" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="837428044SKC11"> <ul> <li class=""> Dependable independent worker</li> <li class=""> Customer service skills</li> <li class=""> Good at following instructions</li> </ul> </td> <td class="field twocol_2 charspace" id="837428044SKC21"> <ul> <li class=""> Customer service experience</li> <li class=""> Solid communication skills</li> <li class=""> Strong work ethic</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR837428038" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR837428038"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428038_1_545872308" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="837428038JTIT1"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="837428038JSTD1"> August 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="837428038EDDT1"> December 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="837428038COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="837428038JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428038JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="837428038JDES1" itemprop="description"> <div> Responsibilities: </div> <ul> <li> 
Make the customer happy
</li> <li> Great customer services
</li> <li> Perform assigned/unassigned tasks Face-front/Organize shelves and bays </li> </ul> <p> Skills Used:</p> <ul> <li> 
Good oral/communication skills </li> <li> Able to lift heavy objects </li> <li> ALWAYS put the customer first </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837428038_2_545867493" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="837428038JTIT2"> Lawn Care Technician</span> <br/> <span> <span class="jobdates" format="%B %Y" id="837428038JSTD2"> May 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="837428038EDDT2"> September 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="837428038COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="837428038JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428038JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="837428038JDES2" itemprop="description"> <div> Responsibilities: 
</div> <ul> <li> Lawn Mowing- Edging, Weed whipping, Blowing grass and debris off pavement and structures,
and 20 in. lawn mower was primarily my responsibilities.</li> <li> Learned how to use the 36, 42 in. mowers and rider.</li> <li> Gardening/Landscaping- Maintain gardens by cultivating and weeding, and mulching. </li> </ul> <ul> <li> Snow Plowing-Snow blow/shovel driveways and sidewalks. Salt afterwards. 
Preform tasks quickly with minimal mistakes </li> </ul> <p> Skills Used:</p> <ul> <li> 
Learned how to use plenty of mowing/landscaping equipment (36,42 inch blades, rider etc.) </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837428038_3_545863223" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="837428038JTIT3"> Handyman</span> <br/> <span> <span class="jobdates" format="%B %Y" id="837428038JSTD3"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="837428038EDDT3"> July 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="837428038COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="837428038JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428038JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="837428038JDES3" itemprop="description"> <p> Handyman Services including- </p> <ul> <li> Window/gutter cleaning</li> <li> Power washing/staining decks</li> </ul> <ul> <li> Power washing houses </li> <li> Painting Repairing (from little tasks like screens and windows to larger tasks like a basement.) </li> <li> Snow Plowing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC837428039" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC837428039"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428039_1_545863225" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="837428039DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="837428039STUY1"> </span> <span class="jobdates" id="837428039GRYR1"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="837428039SCHO1" itemprop="name"> Avondale High School</span> <span> － </span> <span class="joblocation jobcity" id="837428039SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428039SSTA1"> State</span> <span class="joblocation jobstate" id="837428039SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="837428039FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837428039_2_545863224" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="837428039DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="837428039STUY2"> Liberal Arts</span> <span> , </span> <span class="jobdates" id="837428039GRYR2"> 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="837428039SCHO2" itemprop="name"> Clackamas Community College</span> <span> － </span> <span class="joblocation jobcity" id="837428039SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428039SSTA2"> State</span> <span class="joblocation jobstate" id="837428039SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="837428039FRFM2"> Liberal Arts</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_837428039_3_545865303" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="837428039DGRE3" itemprop="name"> </span> <span class="programline" dependency="STUY" id="837428039STUY3"> Liberal Arts</span> <span> , </span> <span class="jobdates" id="837428039GRYR3"> 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="837428039SCHO3" itemprop="name"> Oakland Community College</span> <span> － </span> <span class="joblocation jobcity" id="837428039SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="837428039SSTA3"> State</span> <span class="joblocation jobstate" id="837428039SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="837428039FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN837428040" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRIN837428040"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428040_1_545863226" style=" padding-top:0px; "> <div class="field singlecolumn" id="837428040FRFM1"> Hard worker and fast learner. Always able to compete a task on time and with satisfaction.</div> </div> </div> <div class="section" id="SECTION_SKLL837428041" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL837428041"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_837428041_1_545863227" style=" padding-top:0px; "> <div class="field singlecolumn" id="837428041FRFM1"> Jack of all trades. Can perform all typesof handiwork and any task necessary. </div> </div> </div> </div>

SALES

SALES ASSOCIATE Professional Summary I am talented individual who will bring my sales talent, fashion sense, and passion for clothing to your company. i have a proven track record of success in sales .i am looking for suitable position with a company that offers there staff superb career opportunities, job enrichment and a supportive work environment.  Core Qualifications Sales expertise Accurate money handling Team player mentality Reliable and dependable Goal-oriented Excellent communication skills Sales force training Persuasive communication expertise Experience SALES ASSOCIATE 04/2015 to 05/2016 Company Name City , State Responsible for actively promoting and selling the company's products to a wide range of customers in a very competitive market place. Contacting potential customers that have shown an interest in the company's products and then selling to them. Actively seeking new accounts in a wide variety of locations. Updating of customer information in paper records and on computer databases. Handling the complete sales process. Researching new market and sales opportunities. Educating clients on the company's products and services. Converting prospects into active clients. Keeping in touch with customers via a range of mediums such as phone calls, letters, Email and SMS. Executing an organized, efficient and structured sales process making outbound sales calls. Sale/Customer Service Representative 12/2012 to 05/2015 Company Name City , State Serviced existing accounts, obtained orders, and established new accounts by planning and organized daily work schedule to call on existing or potential sales outlets and other trade factors. Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Received payment by cash, check, credit cards Issue receipts, refunds, credits, or change due to customers. Submitted orders by referring to price lists and product literature. Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitored competition by gathering current marketplace information on pricing, new products. Recommend changes in products, service, and policy by evaluating results and competitive developments. Maximized sales opportunities through outstanding customer service. Established and maintain good customer relations, with both internal and external customers. Spent time in the field promoting demonstrating company products. Sales Associate/ Customer Representative 10/2010 to 02/2011 Company Name City , State Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer. Maintain an awareness of all promotions and advertisements. Receive payment by cash, check, credit cards Issue receipts, refunds, credits, or change due to customers. Education High School Diploma June 2009 Charles Churn Christian Academy Skills advertisements, calculators, cash registers, competitive, credit, clients, customer relations, customer service, databases, Email, Issue receipts, letters, market, market and sales, pricing, Researching, selling, sales, scanners, SMS, structured, phone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME836754743" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_836754743_1_545378681" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="836754743FNAM1"> </span> <span> </span> <span class="field" id="836754743LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM836754747" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM836754747"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836754747_1_545378688" style=" padding-top:0px; "> <div class="field singlecolumn" id="836754747FRFM1"> I am talented individual who will bring my sales talent, fashion sense, and passion for clothing to your company. i have a proven track record of success in sales .i am looking for suitable position with a company that offers there staff superb career opportunities, job enrichment and a supportive work environment. </div> </div> </div> <div class="section" id="SECTION_HILT836754749" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT836754749"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836754749_1_545379246" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="836754749SKC11"> <ul> <li class=""> Sales expertise</li> <li class=""> Accurate money handling</li> <li class=""> Team player mentality</li> <li class=""> <span class=""> Reliable and dependable</span> </li> </ul> </td> <td class="field twocol_2" id="836754749SKC21"> <ul> <li class=""> Goal-oriented</li> <li class=""> Excellent communication skills</li> <li class=""> Sales force training</li> <li class=""> Persuasive communication expertise</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR836754745" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR836754745"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836754745_1_545378684" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836754745JTIT1"> SALES ASSOCIATE</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="836754745JSTD1"> 04/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="836754745EDDT1"> 05/2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836754745COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="836754745JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836754745JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="836754745JDES1" itemprop="description"> <ul> <li> Responsible for actively promoting and selling the company's products to a wide range of customers in a very competitive market place.</li> <li> Contacting potential customers that have shown an interest in the company's products and then selling to them.</li> <li> Actively seeking new accounts in a wide variety of locations.</li> <li> Updating of customer information in paper records and on computer databases.</li> <li> Handling the complete sales process.</li> <li> Researching new market and sales opportunities.</li> <li> Educating clients on the company's products and services.</li> <li> Converting prospects into active clients.</li> <li> Keeping in touch with customers via a range of mediums such as phone calls, letters, Email and SMS.</li> <li> Executing an organized, efficient and structured sales process making outbound sales calls.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836754745_2_545378685" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836754745JTIT2"> Sale/Customer Service Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="836754745JSTD2"> 12/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="836754745EDDT2"> 05/2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836754745COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="836754745JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836754745JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="836754745JDES2" itemprop="description"> <ul> <li> Serviced existing accounts, obtained orders, and established new accounts by planning and organized daily work schedule to call on existing or potential sales outlets and other trade factors.</li> <li> Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.</li> <li> Received payment by cash, check, credit cards Issue receipts, refunds, credits, or change due to customers.</li> <li> Submitted orders by referring to price lists and product literature.</li> <li> Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.</li> <li> Monitored competition by gathering current marketplace information on pricing, new products.</li> <li> Recommend changes in products, service, and policy by evaluating results and competitive developments.</li> <li> Maximized sales opportunities through outstanding customer service.</li> <li> Established and maintain good customer relations, with both internal and external customers.</li> <li> Spent time in the field promoting demonstrating company products.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_836754745_3_545378686" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="836754745JTIT3"> Sales Associate/ Customer Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="836754745JSTD3"> 10/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="836754745EDDT3"> 02/2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="836754745COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="836754745JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="836754745JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="836754745JDES3" itemprop="description"> <ul> <li> Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.</li> <li> Maintain an awareness of all promotions and advertisements.</li> <li> Receive payment by cash, check, credit cards Issue receipts, refunds, credits, or change due to customers.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC836754746" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC836754746"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836754746_1_545378687" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="836754746DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="836754746STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="836754746GRYR1"> June 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="836754746SCHO1" itemprop="name"> Charles Churn Christian Academy</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="836754746SCIT1"> </span> <span class="joblocation jobstate" id="836754746SSTA1"> </span> <span class="joblocation jobstate" id="836754746SCNT1"> </span> </span> </span> <span class="field" id="836754746FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL836754748" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL836754748"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_836754748_1_545378689" style=" padding-top:0px; "> <div class="field singlecolumn" id="836754748FRFM1"> advertisements, calculators, cash registers, competitive, credit, clients, customer relations, customer service, databases, Email, Issue receipts, letters, market, market and sales, pricing, Researching, selling, sales, scanners, SMS, structured, phone</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary I am an industrious Fashion Business Management undergrad seeking employment with a fashion brand that will utilize my knowledge and skills for a product development position. Highlights Proficient in Mac and PC platforms * Microsoft Office Suite * Adobe Creative Suite * Internet Savvy * Fluent in Albanian Experience 05/2012 to Current Sales Associate Company Name － City , State Conduct product knowledge trainings to keep my staff informed of new and/or additional details, and of how and where our merchandise is made Create product knowledge boards to keep my sales team up-to-date on the most current runway show and season- including creative director Christopher Bailey's inspiration behind the show, photos of each outfit and detailed descriptions of the garments that include fabric content to patterns and colorways. Visually merchandise in-store displays from adjusting fixtures to dressing mannequins. Regularly use iPads to manage my client portfolios, keep up-to-date with Burberry news, obtain information on product availability and in-store stock. Liaison with other locations regarding merchandise availability and trainings. Continuously meet and exceed monthly sales goals. 01/2016 to 04/2016 Technical Design Intern Company Name － City , State Communicated with clothing factories daily to discuss garment specification needs as well as status' per garment. Used Ronlynn Apparel Software (RLM) to update product lifecycle management per each garment- includes tech pack management, revision of product specifications, bill of materials tracking and design history. Developed and revised Excel spreadsheets in relation to current season garments' manufacturing and completion status' Revised  garment sketches, including construction and detail information. Attended Fit Meetings where clothing designers and technical designers would discuss garment technicalities that needed modifications. 04/2010 to 06/2011 Sales Associate Company Name － City , State Sales associate in a fast paced, highly trafficked retail store. Regularly managed several responsibilities at once (such as answering phone calls, cashiering, and organizing fitting room lines). Responsible for managing floor inventory and restocking merchandise. Regularly managed visual merchandising of in-store displays during overnight shifts. Education May 2016 Bachelor of Science : Fashion Merchandising Management Fashion Institute of Technology, State University of New York Fashion Merchandising Management Skills Proficiency in Microsoft Office Suite, Adobe Creative Suite, Ronlynn Apparel Software, both Mac and PC platforms, social media (including Pinterest, Instagram, Facebook, and Snapchat), internet research

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME816508004" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_816508004_1_530944151" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="816508004FNAM1"> </span> <span> </span> <span class="field" id="816508004LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM816508008" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM816508008"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816508008_1_530944158" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="816508008FRFM1"> I am an industrious Fashion Business Management undergrad seeking employment with a fashion brand that will utilize my knowledge and skills for a product development position.</div> </div> </div> <div class="section" id="SECTION_HILT816508009" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT816508009"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816508009_1_530944159" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="816508009SKC11"> Proficient in Mac and PC platforms * Microsoft Office Suite * Adobe Creative Suite * Internet Savvy * Fluent in Albanian</td> <td class="field twocol_2" id="816508009SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR816508006" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR816508006"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816508006_1_530944153" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816508006JSTD1"> 05/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816508006EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816508006JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816508006COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="816508006JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="816508006JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="816508006JDES1" itemprop="description"> <ul> <li> Conduct product knowledge trainings to keep my staff informed of new and/or additional details, and of how and where our merchandise is made </li> <li> Create product knowledge boards to keep my sales team up-to-date on the most current runway show and season- including creative director Christopher Bailey's inspiration behind the show, photos of each outfit and detailed descriptions of the garments that include fabric content to patterns and colorways.</li> <li> Visually merchandise in-store displays from adjusting fixtures to dressing mannequins.</li> <li> Regularly use iPads to manage my client portfolios, keep up-to-date with Burberry news, obtain information on product availability and in-store stock. Liaison with other locations regarding merchandise availability and trainings.</li> <li> Continuously meet and exceed monthly sales goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816508006_2_530944154" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816508006JSTD2"> 01/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816508006EDDT2"> 04/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816508006JTIT2"> Technical Design Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816508006COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="816508006JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="816508006JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="816508006JDES2" itemprop="description"> <ul> <li> Communicated with clothing factories daily to discuss garment specification needs as well as status' per garment.</li> <li> Used Ronlynn Apparel Software (RLM) to update product lifecycle management per each garment- includes tech pack management, revision of product specifications, bill of materials tracking and design history.</li> <li> Developed and revised Excel spreadsheets in relation to current season garments' manufacturing and completion status'</li> <li> Revised  garment sketches, including construction and detail information.</li> <li> Attended Fit Meetings where clothing designers and technical designers would discuss garment technicalities that needed modifications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_816508006_3_530944155" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="816508006JSTD3"> 04/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="816508006EDDT3"> 06/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="816508006JTIT3"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="816508006COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="816508006JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="816508006JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="816508006JDES3" itemprop="description"> <ul> <li> Sales associate in a fast paced, highly trafficked retail store.</li> <li> Regularly managed several responsibilities at once (such as answering phone calls, cashiering, and organizing fitting room lines).</li> <li> Responsible for managing floor inventory and restocking merchandise.</li> <li> Regularly managed visual merchandising of in-store displays during overnight shifts.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC816508007" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC816508007"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816508007_1_530944156" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="816508007GRYR1"> May 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="816508007DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="816508007STUY1"> Fashion Merchandising Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="816508007SCHO1" itemprop="name"> Fashion Institute of Technology, State University of New York</span> <span class="joblocation jobcity" id="816508007SCIT1"> </span> <span class="joblocation jobstate" id="816508007SSTA1"> </span> <span class="joblocation jobstate" id="816508007SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="816508007FRFM1"> Fashion Merchandising Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL816508010" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL816508010"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816508010_1_530944160" style="padding-top:0px;"> <div class="field singlecolumn" id="816508010FRFM1"> Proficiency in Microsoft Office Suite, Adobe Creative Suite, Ronlynn Apparel Software, both Mac and PC platforms, social media (including Pinterest, Instagram, Facebook, and Snapchat), internet research</div> </div> </div> </div>

SALES

SALES ADVISOR Career Overview Motivated customer service specialist with over 30 years of retail experience in a fast-paced, team-based environment. Core Strengths Creative problem solver MS Windows proficient Quick learner Trusted key holder Exceptional communication skills Work Experience 01/2011 to Current Sales Advisor Company Name － City , State Prepare, present, and encourage sales of specific items: food- hot and cold; household items- air freshners, detergents, etc.; and appliances- coffee makers, soda machines, etc. Have successfully met and exceeded sales' goals. Have also 'Sold out' of featured products on occasion. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. 01/2008 to 01/2009 Cardiac Care Assistant Company Name － City , State Performed pacemaker tests over the phone. Handled over forty calls per day. Helped patient and/or assisting agent to relax so that test could be conducted properly. Patients' ages and circumstances varied. Responsible to give proper instructions so that resulting test was adequate for final review by a doctor. 01/2003 to 01/2005 Analyst Company Name － City , State Instituted system to manage subscribers' accounts for receipt of eclectic journals. Did investigative work to locate publishers for delinquent shipments or missing issues. Researched subscribers' original orders to verify correct payment sent to and received by publisher. Educational Background 1974 Bachelors Degree : Biology Dillard University － City , State Biology Personal Information From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Additional Information Additional Information: From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Additional Information Personal Information From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Additional Information Additional Information: From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Skills communication skills, Creative problem solver, publisher, MS Windows, Quick learner, sales, phone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME810027729" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_810027729_1_526426957" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="810027729FNAM1"> </span> <span> </span> <span class="field" id="810027729LNAM1"> SALES ADVISOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM810027731" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM810027731"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027731_1_526426396" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="810027731FRFM1"> Motivated customer service specialist with over 30 years of retail experience in a fast-paced, team-based environment.</div> </div> </div> <div class="section" id="SECTION_HILT810027732" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT810027732"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027732_1_526426398" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="810027732SKC11"> Creative problem solver MS Windows proficient Quick learner Trusted key holder Exceptional communication skills</td> <td class="field twocol_2" id="810027732SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM810027733" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR810027734" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR810027734"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027734_1_526426392" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810027734JSTD1"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810027734EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810027734JTIT1"> Sales Advisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810027734COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810027734JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810027734JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810027734JDES1" itemprop="description"> <ul> <li> Prepare, present, and encourage sales of specific items: food- hot and cold; household items- air freshners, detergents, etc.; and appliances- coffee makers, soda machines, etc.</li> <li> Have successfully met and exceeded sales' goals.</li> <li> Have also 'Sold out' of featured products on occasion.</li> <li> Greeted customers entering the store to ascertain what each customer wanted or needed.</li> <li> Described product to customers and accurately explained details and care of merchandise.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810027734_2_526426393" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810027734JSTD2"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810027734EDDT2"> 01/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810027734JTIT2"> Cardiac Care Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810027734COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810027734JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810027734JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810027734JDES2" itemprop="description"> <ul> <li> Performed pacemaker tests over the phone.</li> <li> Handled over forty calls per day.</li> <li> Helped patient and/or assisting agent to relax so that test could be conducted properly.</li> <li> Patients' ages and circumstances varied.</li> <li> Responsible to give proper instructions so that resulting test was adequate for final review by a doctor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810027734_3_526426394" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810027734JSTD3"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810027734EDDT3"> 01/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810027734JTIT3"> Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810027734COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810027734JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810027734JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810027734JDES3" itemprop="description"> <ul> <li> Instituted system to manage subscribers' accounts for receipt of eclectic journals.</li> <li> Did investigative work to locate publishers for delinquent shipments or missing issues.</li> <li> Researched subscribers' original orders to verify correct payment sent to and received by publisher.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC810027735" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC810027735"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027735_1_526426395" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="810027735GRYR1"> 1974</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="810027735DGRE1" itemprop="name"> Bachelors Degree</span> <span> : </span> <span class="programline" id="810027735STUY1"> Biology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="810027735SCHO1" itemprop="name"> Dillard University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="810027735SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="810027735SSTA1"> State</span> <span class="joblocation jobstate" id="810027735SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="810027735FRFM1"> Biology</span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN810027736" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN810027736"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027736_1_526426397" style="padding-top:0px;"> <div class="field singlecolumn" id="810027736FRFM1"> From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Additional Information Additional Information: From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds.</div> </div> </div> <div class="section" id="SECTION_ADDI810027738" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI810027738"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027738_1_526426400" style="padding-top:0px;"> <div class="field singlecolumn" id="810027738FRFM1"> <ul> <li> Personal Information From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. Additional Information Additional Information: From 1986 to present I am engaged in a volunteer work that involves public contact, public speaking and extensive record keeping. I spend over 70 hours per month in this work, and interface with a variety of people from diverse backgrounds. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL810027737" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL810027737"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810027737_1_526426399" style="padding-top:0px;"> <div class="field singlecolumn" id="810027737FRFM1"> communication skills, Creative problem solver, publisher, MS Windows, Quick learner, sales, phone</div> </div> </div> </div>

SALES

SALES ASSOCIATE Professional Profile Reliable Sales Associate experienced in retail sales, well trained in product placement and merchandising. Extensive experience in inventory management and shipment processing. Knowledgeable of the fashion industry, including current trends. Enthusiastic, trustworthy and fashion-savvy; with proficiency at building positive relationships with new and existing customers by offering superior customer service. I am  proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker, friendly, knowledgeable and persistent team player, always pushing the people around me to do that extra step. Along with retail, I have worked in the culinary field as an important aspect to the restaurant, being rewarded with promotions due to hard work and dedicated time. Qualifications  Merchandising Stocking Retail Sales Credit card Transactions Meeting Sale Goals consistently Documentation familiarity Accurate money handling Sales expertise Customer oriented  Verbal/written communication Active listening skills Upselling Strong interactive skills Internet marketing Social and new media Point of Sale (POS) system operation Passion for customer satisfactions  Cash register familiarity  Inventory control Outgoing personality Team-player mentality  Experience Sales Associate 01/2016 to 05/2016 Company Name City , State Priced merchandise, stocked shelves and took inventory. Maintained established standards, including window, sales floor and promotional displays. Operated cash register for cash and credit purchases. Completed all point of sale opening and closing procedures, including counting contents of the register. Educate customers of the brand to incite excitement about the company's missions and values. Cleaned and organized the store Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request.  Hostess/Server 07/2015 to 01/2016 Company Name City , State Greet people Take orders Preform side jobs (ex:clean tables) Answer phones and anywhere else I was needed by staff momentarily. I was promoted from food runner to hostess and then to a server over the year I've worked there. Listened to customer needs Completed purchases with cash, credit and debit payment methods. Trained new employees Skillful on promoting food items Sales Associate 05/2015 to 11/2016 Company Name City , State Increased purchase totals by recommending additional items. Reviewed purchases for fraudulent activities. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls professionally with knowledgeable responses. Developed and executed sales promotions. Provided knowledge on product and service information. Maintained up-to-date knowledge of customer buying habits. Crew Member/ Assistant 01/2013 to 07/2015 Company Name City , State Organize desks and work areas. Inventory Cut lawns, trim hedges, Blower work Filing work and setting appointments Using computer programming Excel to input management information Listened to customer needs and preferences to provide accurate advice. Answered incoming telephone calls with professional and knowledgeable responses. Maintained up-to-date knowledge of customer buying habits. Education Plantation High school City , State , USA Graduate in August of 2016 Affiliations CPR & AED certified & SERVSAFE certified Personal Information I work very efficiently around people, or stressful situations. I am friendly and easy to get along with; I enjoy positive environments and I like to add a positive tone to any surrounding environment. Authorized to work in the US for any employer. Awarded in ServSafe 2015, passing the National Exam when the exam was provided to culinary students 3&4 at my school. I also participate in the Culinary club from August 2014 to 2016. Along with the Key club from November 2015 to 2016 (Community service club, working most of the time in no profit areas). Also joined a Fashionista from 2014-2016, group which we went to around to organizations donating old clothes and accessories. After my extensive participation and planning I was promoted to President of the Club. Skills Cashier, Filing, Inventory, Leadership qualities, People skills, Tables, Team work, Answering phones, Good People Skills, Lead by example mentality  Meeting Retail Goals efficiently.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME795981236" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_795981236_1_516679864" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="795981236FNAM1"> </span> <span> </span> <span class="field lName" id="795981236LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM795981243" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM795981243"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981243_1_516714462" style="padding-top:0px;"> <div class="field singlecolumn" id="795981243FRFM1"> <span class="Apple-tab-span" style="white-space:pre"> </span> Reliable Sales Associate experienced in retail sales, well trained in product placement and merchandising. Extensive experience in inventory management and shipment processing. Knowledgeable of the fashion industry, including current trends. Enthusiastic, trustworthy and fashion-savvy; with proficiency at building positive relationships with new and existing customers by offering superior customer service. I am<span class="">  proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker, friendly, knowledgeable and persistent team player, always pushing the people around me to do that extra step. Along with retail, I have worked in the culinary field as an important aspect to the restaurant, being rewarded with promotions due to hard work and dedicated time.</span> </div> </div> </div> <div class="section" id="SECTION_HILT795981244" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT795981244"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981244_1_516689961" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="795981244SKC11"> <ul> <li class="">  Merchandising</li> <li class=""> Stocking</li> <li class=""> Retail Sales</li> <li class=""> Credit card Transactions</li> <li class=""> Meeting Sale Goals consistently</li> <li class=""> Documentation familiarity</li> <li class=""> Accurate money handling</li> <li class=""> <span class=""> Sales expertise</span> </li> <li class=""> <span class=""> Customer oriented </span> </li> <li class=""> <span class=""> <span class=""> Verbal/written communication</span> </span> </li> <li class=""> <span class=""> <span class=""> Active listening skills</span> </span> </li> </ul> </td> <td class="field twocol_2" id="795981244SKC21"> <ul> <li class=""> Upselling</li> <li class=""> Strong interactive skills</li> <li class=""> Internet marketing</li> <li class=""> Social and new media</li> <li class=""> Point of Sale (POS) system operation</li> <li class=""> Passion for customer satisfactions</li> <li class="">  Cash register familiarity</li> <li class="">  Inventory control</li> <li class=""> Outgoing personality</li> <li class=""> Team-player mentality </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR795981238" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR795981238"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981238_1_516697264" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795981238JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="795981238JSTD1"> 01/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="795981238EDDT1"> 05/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="795981238COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="795981238JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="795981238JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="795981238JDES1" itemprop="description"> <ul> <li> Priced merchandise, stocked shelves and took inventory.</li> <li> Maintained established standards, including window, sales floor and promotional displays.</li> <li> Operated cash register for cash and credit purchases.</li> <li> Completed all point of sale opening and closing procedures, including counting contents of the register.</li> <li> Educate customers of the brand to incite excitement about the company's missions and values.</li> <li> Cleaned and organized the store</li> <li> <span class=""> Met incoming customers and provided immediate assistance.</span> </li> <li> <span class=""> <span class=""> Retrieved alternate items and sizes on request. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795981238_2_516679866" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795981238JTIT2"> Hostess/Server</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="795981238JSTD2"> 07/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="795981238EDDT2"> 01/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="795981238COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="795981238JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="795981238JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="795981238JDES2" itemprop="description"> <ul> <li> Greet people</li> <li> Take orders</li> <li> Preform side jobs (ex:clean tables)</li> <li> Answer phones and anywhere else I was needed by staff momentarily.</li> <li> I was promoted from food runner to hostess and then to a server over the year I've worked there.</li> <li> Listened to customer needs</li> <li> <span class=""> Completed purchases with cash, credit and debit payment methods. </span> </li> <li> Trained new employees</li> <li> Skillful on promoting food items</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795981238_3_516696118" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795981238JTIT3"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="795981238JSTD3"> 05/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="795981238EDDT3"> 11/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="795981238COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="795981238JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="795981238JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="795981238JDES3" itemprop="description"> <ul> <li> <span class=""> Increased purchase totals by recommending additional items.</span> </li> </ul> <ul> <li> <span class=""> </span> <span class=""> Reviewed purchases for fraudulent activities. </span> </li> </ul> <ul> <li> <span class=""> </span> <span class=""> Worked flexible schedule to accommodate changing customer levels.</span> </li> <li> <span class=""> <span class=""> Organized items in visually appealing manner. </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Answered incoming telephone calls professionally with knowledgeable responses. </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Developed and executed sales promotions. </span> </span> </span> </span> </li> <li> <span class=""> Provided knowledge on product and service information.</span> </li> <li> <span class=""> <span class=""> Maintained up-to-date knowledge of customer buying habits. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795981238_4_516698187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795981238JTIT4"> Crew Member/ Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="795981238JSTD4"> 01/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="795981238EDDT4"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="795981238COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="795981238JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="795981238JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="795981238JDES4" itemprop="description"> <ul> <li> Organize desks and work areas.</li> <li> Inventory</li> <li> <span style="line-height: 1.5;"> Cut lawns, trim hedges, Blower work</span> </li> <li> <span style="line-height: 1.5;"> Filing work and setting appointments</span> </li> <li> <span style="line-height: 1.5;"> Using computer programming Excel to input management information</span> </li> <li> <span style="line-height: 1.5;"> <span class=""> Listened to customer needs and preferences to provide accurate advice.</span> </span> </li> <li> <span style="line-height: 1.5;"> <span class=""> <span class=""> Answered incoming telephone calls with professional and knowledgeable responses.</span> </span> </span> </li> <li> <span style="line-height: 1.5;"> <span class=""> <span class=""> <span class=""> Maintained up-to-date knowledge of customer buying habits. </span> </span> </span> </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC795981239" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC795981239"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981239_1_516679867" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="795981239SCHO1" itemprop="name"> Plantation High school</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="795981239SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="795981239SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="795981239SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="795981239FRFM1"> Graduate in August of 2016</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL795981245" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL795981245"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981245_1_516698427" style="padding-top:0px;"> <div class="field singlecolumn" id="795981245FRFM1"> CPR &amp; AED certified &amp; SERVSAFE certified</div> </div> </div> <div class="section" id="SECTION_PRIN795981240" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN795981240"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981240_1_516679868" style="padding-top:0px;"> <div class="field singlecolumn" id="795981240FRFM1"> <ul> <li> I work very efficiently around people, or stressful situations. I am friendly and easy to get along with; I enjoy positive environments and I like to add a positive tone to any surrounding environment. Authorized to work in the US for any employer.</li> <li> Awarded in ServSafe 2015, passing the National Exam when the exam was provided to culinary students 3&amp;4 at my school. I also participate in the Culinary club from August 2014 to 2016. Along with the Key club from November 2015 to 2016 (Community service club, working most of the time in no profit areas). Also joined a Fashionista from 2014-2016, group which we went to around to organizations donating old clothes and accessories. After my extensive participation and planning I was promoted to President of the Club.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL795981241" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL795981241"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795981241_1_516679869" style="padding-top:0px;"> <div class="field singlecolumn" id="795981241FRFM1"> <ul> <li> Cashier,</li> <li> Filing, </li> <li> Inventory, </li> <li> Leadership qualities,</li> <li> People skills, </li> <li> Tables, </li> <li> Team work, </li> <li> Answering phones, </li> <li> Good People Skills, </li> <li> Lead by example mentality </li> <li>  Meeting Retail Goals efficiently.</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Courteous and dependable sales accociate, skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.   Highlights 65WPM 80-90% Accuracy 10 Key Calculator Smart Phone and Tablets Microsoft Windows 95/98/XP/Vista MAC Word, Excel, Publisher, Outlook, Internet Browsers (i.e., Internet Explorer, Fire-Fox, Google Chrome, etc.) Superior communication skills Dependability Staff training and development Superior organization skills Interpersonal abilities Initiative and problem-solver Experience Company Name City , State Sales Associate 01/2015 to 10/2015 Actively acknowledged, greeted and assisted customers in the store. Provided accurate product information. Maintained working knowledge of stores policies and procedures. Met and exceeded sales goals. Assisted supervisors to identify and resolve issues in the store. Trained new employees on company customer service policies and service level standards. Company Name City , State Personal Health Care Assistant 03/2011 to 02/2015 Daily job responsibility preformed through out the work shift include Clean, sanitize, and organize. home to ensure a sterile and healthy environment for my client. Prepare meals, attend to errands, provide. transportation to and from health care provider. Provide assistance with day to day hygienic needs. Company Name City , State Sales Associate/Key Cashier Lead 06/2010 to 01/2011 Daily job responsibility preformed through out the work shift include delegate daily duties for associates, opening and closing money tilts, counting and resetting money podium, evaluating associates performance, auditing tilts, ensuring associates completed daily work duties and tasks, delegating breaks. Check and ensure associates quality of work is satisfactory and correct. Assisting with replenishing, cleaning, organizing, the store to ensure a functional and efficient operation. Communicate with customers, associates, and other individuals to address questions or concerns. Perform basic office duties such as complete and file reports and other paper work, answer and direct telephones calls and relay messages. Company Name City , State Explorer 06/2008 to 03/2011 Answered telephones, directed calls and took messages. Compiled, copied, sorted, and filed records of office and other activities. Operated office machines, such as photocopier, scanners, fax, voice mail systems and personal computers. Computed, recorded, and proofread data and other information, such as records or reports. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer. Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail. Reviewed files, records, and other documents to obtain information to respond to requests. Education GED : General Education Studies 2011 Del Sol High School , City , State General Education Studies Personal Information AREAS OF STRENGTH: Customer service oriented and able to interface effectively with all levels of administration and staff. Able to organize/prioritize work and take on responsibilities with little supervision. Self-motivated and able to work independently. Skills Time management Leadership Mathematics Word processing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME748477419" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_748477419_1_484925329" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="748477419FNAM1"> </span> <span> </span> <span class="field" id="748477419LNAM1"> SALES ASSOCIATE</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM748477421" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM748477421"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477421_1_484925331" style="padding-top:0px;"> <div class="field singlecolumn" id="748477421FRFM1"> <p align="CENTER"> <i> Courteous and dependable sales accociate, skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.</i>  </p> </div> </div> </div> <div class="section" id="SECTION_HILT748477422" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT748477422"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477422_1_484925332" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="748477422SKC11"> <ul> <li> 65WPM</li> <li> 80-90% Accuracy</li> <li> 10 Key Calculator</li> <li> Smart Phone and Tablets </li> <li> Microsoft Windows 95/98/XP/Vista </li> <li> MAC </li> <li> Word, Excel, Publisher, Outlook, Internet Browsers (i.e., Internet Explorer, Fire-Fox, Google Chrome, etc.)</li> </ul> </td> <td class="field twocol_2" id="748477422SKC21"> <ul> <li> Superior communication skills</li> <li> Dependability</li> <li> Staff training and development</li> <li> Superior organization skills</li> <li> Interpersonal abilities</li> <li> Initiative and problem-solver</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR748477423" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR748477423"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477423_1_484925333" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="748477423COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="748477423JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="748477423JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="748477423JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="748477423JSTD1"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="748477423EDDT1"> 10/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="748477423JDES1" itemprop="description"> <ul> <li> Actively acknowledged, greeted and assisted customers in the store.</li> <li> Provided accurate product information.</li> <li> Maintained working knowledge of stores policies and procedures.</li> <li> Met and exceeded sales goals.</li> <li> Assisted supervisors to identify and resolve issues in the store.</li> <li> Trained new employees on company customer service policies and service level standards.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_748477423_2_484925334" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="748477423COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="748477423JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="748477423JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="748477423JTIT2"> Personal Health Care Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="748477423JSTD2"> 03/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="748477423EDDT2"> 02/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="748477423JDES2" itemprop="description"> <ul> <li> Daily job responsibility preformed through out the work shift include Clean, sanitize, and organize.</li> <li> home to ensure a sterile and healthy environment for my client.</li> <li> Prepare meals, attend to errands, provide.</li> <li> transportation to and from health care provider.</li> <li> Provide assistance with day to day hygienic needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_748477423_3_484925335" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="748477423COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="748477423JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="748477423JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="748477423JTIT3"> Sales Associate/Key Cashier Lead</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="748477423JSTD3"> 06/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="748477423EDDT3"> 01/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="748477423JDES3" itemprop="description"> <ul> <li> Daily job responsibility preformed through out the work shift include delegate daily duties for associates, opening and closing money tilts, counting and resetting money podium, evaluating associates performance, auditing tilts, ensuring associates completed daily work duties and tasks, delegating breaks.</li> <li> Check and ensure associates quality of work is satisfactory and correct. Assisting with replenishing, cleaning, organizing, the store to ensure a functional and efficient operation.</li> <li> Communicate with customers, associates, and other individuals to address questions or concerns.</li> <li> Perform basic office duties such as complete and file reports and other paper work, answer and direct telephones calls and relay messages.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_748477423_4_484925336" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="748477423COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="748477423JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="748477423JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="748477423JTIT4"> Explorer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="748477423JSTD4"> 06/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="748477423EDDT4"> 03/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="748477423JDES4" itemprop="description"> <ul> <li> Answered telephones, directed calls and took messages.</li> <li> Compiled, copied, sorted, and filed records of office and other activities.</li> <li> Operated office machines, such as photocopier, scanners, fax, voice mail systems and personal computers.</li> <li> Computed, recorded, and proofread data and other information, such as records or reports.</li> <li> Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.</li> <li> Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail.</li> <li> Reviewed files, records, and other documents to obtain information to respond to requests.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC748477424" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC748477424"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477424_1_484925337" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="748477424DGRE1" itemprop="name"> GED</span> <span> :</span> <span class="programline" dependency="STUY" id="748477424STUY1"> General Education Studies</span> <span class="datesWrapper"> <span class="jobdates" id="748477424GRYR1"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="748477424SCHO1" itemprop="name"> Del Sol High School</span> <span> , </span> <span class="joblocation jobcity" id="748477424SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="748477424SSTA1"> State</span> <span class="joblocation jobstate" id="748477424SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="748477424FRFM1"> <p align="LEFT"> General Education Studies</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN748477425" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN748477425"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477425_1_484925338" style="padding-top:0px;"> <div class="field singlecolumn" id="748477425FRFM1"> <p align="LEFT"> AREAS OF STRENGTH: Customer service oriented and able to interface effectively with all levels of administration and staff. Able to organize/prioritize work and take on responsibilities with little supervision. Self-motivated and able to work independently.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL748477426" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL748477426"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_748477426_1_484925339" style="padding-top:0px;"> <div class="field singlecolumn" id="748477426FRFM1"> <ul> <li> Time management</li> <li> Leadership</li> <li> Mathematics</li> <li> Word processing</li> </ul> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Career Focus I am a dedicated, hardworking woman. I am trying to provide for a growing family. I am great with people, and handle myself well in difficult situations. I am looking to eventually go back to school and better my own life as well. As for now I am seeking any type of employment to be able to provide for the daily needs of myself and my children. Skills Speaking Sales and Marketing Customer and personal Service Active Listening Critical Thinking Reading Comprehension English Language Judgement and Decision Making Social Perceptiveness Persuasion Clerical Coordination Monitoring Time Management Negotiation Mathematics Service Oriented Food Production Active Learning Learning Strategies Instructing Production and Processing Education and Training June 2011 Stanhope Elmore High School － City , State GED Work Experience Sales Associate , 11/2015 － 12/2015 Company Name － City , State Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Place special orders or call other stores to find desired items. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Bag or package purchases, and wrap gifts. Clean shelves, counters, and tables. Server/Server Assistant , 08/2011 － 01/2012 Company Name － City , State Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables or counters after patrons have finished dining. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Inform customers of daily specials. Explain how various menu items are prepared, describing ingredients and cooking methods. Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Stock service areas with supplies such as coffee, food, tableware, and linens. Remove dishes and glasses from tables or counters, take them to kitchen for cleaning. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. Escort customers to their tables. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Garnish and decorate dishes in preparation for serving. Provide guests with information about local areas, including giving directions. Sales Associate , 01/2011 － 05/2014 Company Name － City , State Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Sell tickets and other items to customers. Calculate total payments received during a time period, and reconcile this with total sales. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Sort, count, and wrap currency and coins. Stock shelves, and mark prices on shelves and items. Request information or assistance using paging systems. Compute and record totals of transactions. Compile and maintain non-monetary reports and records. Offer customers carry-out service at the completion of transactions. Recommend products to customers, based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Train customers' employees to operate and maintain new equipment. Pack customer purchases in bags or cartons. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Stamp, attach, or change price tags on merchandise, referring to price list. Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles. Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME757064057" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_757064057_1_490616635" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="757064057FNAM1"> </span> <span> </span> <span class="field" id="757064057LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM757064059" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM757064059"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757064059_1_490616642" style="padding-top:0px;"> <div class="field singlecolumn" id="757064059FRFM1"> I am a dedicated, hardworking woman. I am trying to provide for a growing family. I am great with people, and handle myself well in difficult situations. I am looking to eventually go back to school and better my own life as well. As for now I am seeking any type of employment to be able to provide for the daily needs of myself and my children.</div> </div> </div> <div class="section" id="SECTION_SKLL757064064" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL757064064"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757064064_1_490616643" style="padding-top:0px;"> <div class="field singlecolumn" id="757064064FRFM1"> <ul> <li> Speaking </li> <li> Sales and Marketing</li> <li> Customer and personal Service</li> <li> Active Listening</li> <li> Critical Thinking</li> <li> Reading Comprehension</li> <li> English Language</li> <li> Judgement and Decision Making</li> <li> Social Perceptiveness</li> <li> Persuasion</li> <li> Clerical</li> <li> Coordination</li> <li> Monitoring</li> <li> Time Management</li> <li> Negotiation</li> <li> Mathematics</li> <li> Service Oriented</li> <li> Food Production</li> <li> Active Learning</li> <li> Learning Strategies</li> <li> Instructing</li> <li> Production and Processing</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC757064062" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC757064062"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757064062_1_490616641" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="757064062GRYR1"> June 2011</span> <span> </span> <span class="companyname companyname_educ" id="757064062SCHO1" itemprop="name"> Stanhope Elmore High School</span> <span> － </span> <span class="joblocation jobcity" id="757064062SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="757064062SSTA1"> State</span> <span class="joblocation jobstate" id="757064062SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="757064062DGRE1" itemprop="name"> GED</span> <span class="programline" id="757064062STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="757064062FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR757064061" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR757064061"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757064061_1_490616637" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757064061JTIT1"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="757064061JSTD1"> 11/2015</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="757064061EDDT1"> 12/2015</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757064061COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757064061JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757064061JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="757064061JDES1" itemprop="description"> <ul> <li> Greet customers and ascertain what each customer wants or needs.</li> <li> Recommend, select, and help locate or obtain merchandise based on customer needs and desires.</li> <li> Answer questions regarding the store and its merchandise.</li> <li> Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.</li> <li> Place special orders or call other stores to find desired items.</li> <li> Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.</li> <li> Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.</li> <li> Inventory stock and requisition new stock.</li> <li> Ticket, arrange and display merchandise to promote sales.</li> <li> Exchange merchandise for customers and accept returns.</li> <li> Bag or package purchases, and wrap gifts.</li> <li> Clean shelves, counters, and tables.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_757064061_2_490616639" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757064061JTIT2"> Server/Server Assistant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="757064061JSTD2"> 08/2011</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="757064061EDDT2"> 01/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757064061COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757064061JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757064061JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="757064061JDES2" itemprop="description"> <ul> <li> Check with customers to ensure that they are enjoying their meals and take action to correct any problems.</li> <li> Collect payments from customers.</li> <li> Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.</li> <li> Prepare checks that itemize and total meal costs and sales taxes.</li> <li> Take orders from patrons for food or beverages.</li> <li> Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.</li> <li> Present menus to patrons and answer questions about menu items, making recommendations upon request.</li> <li> Clean tables or counters after patrons have finished dining.</li> <li> Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.</li> <li> Inform customers of daily specials.</li> <li> Explain how various menu items are prepared, describing ingredients and cooking methods.</li> <li> Prepare tables for meals, including setting up items such as linens, silverware, and glassware.</li> <li> Stock service areas with supplies such as coffee, food, tableware, and linens.</li> <li> Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.</li> <li> Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.</li> <li> Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.</li> <li> Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.</li> <li> Escort customers to their tables.</li> <li> Fill salt, pepper, sugar, cream, condiment, and napkin containers.</li> <li> Garnish and decorate dishes in preparation for serving.</li> <li> Provide guests with information about local areas, including giving directions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_757064061_3_490616638" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757064061JTIT3"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="757064061JSTD3"> 01/2011</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="757064061EDDT3"> 05/2014</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757064061COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757064061JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757064061JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="757064061JDES3" itemprop="description"> <ul> <li> Use computers for various applications, such as database management or word processing.</li> <li> Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.</li> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Issue receipts, refunds, credits, or change due to customers.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.</li> <li> Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.</li> <li> Greet customers entering establishments.</li> <li> Answer customers' questions, and provide information on procedures or policies.</li> <li> Sell tickets and other items to customers.</li> <li> Calculate total payments received during a time period, and reconcile this with total sales.</li> <li> Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.</li> <li> Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.</li> <li> Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.</li> <li> Sort, count, and wrap currency and coins.</li> <li> Stock shelves, and mark prices on shelves and items.</li> <li> Request information or assistance using paging systems.</li> <li> Compute and record totals of transactions.</li> <li> Compile and maintain non-monetary reports and records.</li> <li> Offer customers carry-out service at the completion of transactions.</li> <li> Recommend products to customers, based on customers' needs and interests.</li> <li> Answer customers' questions about products, prices, availability, product uses, and credit terms.</li> <li> Train customers' employees to operate and maintain new equipment.</li> <li> Pack customer purchases in bags or cartons.</li> <li> Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.</li> <li> Stamp, attach, or change price tags on merchandise, referring to price list.</li> <li> Receive, open, unpack and issue sales floor merchandise.</li> <li> Clean display cases, shelves, and aisles.</li> <li> Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.</li> </ul> </span> </span> </div> </div> </div> </div>

SALES

SALES TEAM Executive Summary Results-focused management professional offering 25 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrates the creativity and savvy that is critical to financial and operational success. Core Qualifications Operations management Staff development Inventory control Compensation/benefits administration Policy/program development Staff training Supervision and training Sound judgment Computer-savvy Calm under pressure Complex problem solving Microsoft applications Forecasting Excellent writing skills Billing Attention to detail Multi-state payroll Exceptionally organized Record-keeping I-9 documentation Accounts payable Professional Experience Sales Team Nov 2015 to Feb 2016 Company Name - City , State Delivered unparalleled customer services Greeted and assisted customers; responded to customer inquiries and complaints in a professional and timely manner. Communicated product knowledge to the customer and recommend merchandise selections. Trained in visual merchandising and organization. Monitored sales activities and productivity Ensured register transaction where completed accurately and in accordance with policy. Excellent communication, verbal, and written skills. Strong organizational skills and ability to mulit-task in a fast paced environment. Sales Team Nov 2015 to Jan 2016 Company Name - City , State Provided outstanding customer services Maintained displays and store appearance Ensured customer satisfaction at every state of sale. Opened and Closed store in accordance with Company policies. Recommended new products and upcoming events. Extensive sales and customer service experience. Broad expertise in advertisement and promotion. Manager Mar 2009 to Jan 2015 Company Name - City , State Management Lead and oversaw the implementation of long and short term plans in accordance with strategic plans Ensured expenditures were within the authorized annual budget Implemented operational improvements to enhance quality, production times and reduce costs Decreased production labor hours after implementing a time study of the production line resulting in a cost savings of approximately $20,000 per unit Conducted industry standard study on the cost of services calls and inspection charges resulting in tripled income of services department revenue Implemented an inventory software program to operate with the accounting program to streamline communication with purchasing, inventory, engineering and production departments Experience with Lean Six Sigma Experience supervising large number of employees Advanced experience using Microsoft Office suite and PowerPoint. Project Management Communicated effectively with shareholders, employees, Government authorities and stakeholders Managed client expectations by ensuring the highest quality of service Developed, implemented and ensured compliance of safety procedures to meet government guidelines Monitored employee productivity, performance and optimized employee procedures to reduce costs Monitored and maintained operational reports to detect production issues. Set up and management of over 60 vendor relationships Responsible for delivering projects against agreed scope, budget, schedule and customer expectations Developed production tracking and quality control systems while analyzing production Implemented new product lines through research and development to generate new revenue streams Collaborated with Mine Safety and Health Administration (MSHA), a division of the United States Department of Labor, to ensure the safety and survivability of miners in the event of an incident while underground Received all four of MSHA's approvals in Product, Breathable Air, Harmful Gas Removal, Gas Monitoring and Structural categories General Management Recruited, trained and supervised human resource director, safety manager, engineers, controllers and production manager Created marketing materials, presentation and demonstration products for sales meetings, trade shows and consumer education Managed all day to day facility operations Responsible for payroll oversight and related approvals. Manager Feb 2004 to Jan 2009 Company Name - City , State Developed and operated four assisted living locations Obtained and maintained annual state certifications and supervised all security transportation and monitoring needs Managed day to day facility operations and admissions and coordinated daily services including nursing, dining, housekeeping, activities and maintenance functions Coordinated new resident move-ins and orientation and supported the admission process through tours and follow up calls to inquiries Project Management Monitored budget compliance and financial outcomes including labor and operational expenses and accounts receivable resolution Responsible for payroll oversight and related approvals Oversaw accuracy and thoroughness of all activity documentation within the assisted living facility Kept current on all changes in the industry, particularly regulatory changes as they relate to Assisted Living and Dementia Care General Management Supervised the assisted living staff including caregivers, medication technicians, licensed nurses and activities staff Responsible for recruiting and onboarding of staff and all human resources duties for employees Planned, directed and facilitated marketing events for all facilities Conducted outside sales calls to generate inquiries ACHIEVEMENTS Featured in Space Safety Magazine Integrated lifesaving technologies originally developed to purify air for astronauts into a line of Mine Shield products Integral part of Mine Shields getting recognized as "New Business of the Year" Mine Shield tested for and received certification in China under my direction. Education High School Diploma 1980 Nelson County High School - City , State Interests CrossFit, white water rafting, waterboarding and reading Additional Information PERSONAL INTERESTS CrossFit, white water rafting, water boarding and reading Skills accounting, accounts receivable, streamline, Assisted Living, budget, Excellent communication, client, customer satisfaction, customer services, customer service experience, direction, documentation, fast, financial, General Management, Government, human resource, human resources, inspection, inventory, director, marketing, marketing materials, meetings, Microsoft Office suite, PowerPoint, nursing, Strong organizational skills, outside sales, payroll, policies, production manager, Project Management, promotion, purchasing, quality, quality control, recruiting, research, Safety, sales, Six Sigma, strategic plans, supervising, trade shows, transportation, visual merchandising, written skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME726121492" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_726121492_1_470323166" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="726121492FNAM1"> </span> <span> </span> <span class="field" id="726121492LNAM1"> SALES TEAM</span> </div> </div> </div> <div class="section" id="SECTION_SUMM726121494" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM726121494"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121494_1_470327459" style="padding-top:0px;"> <div class="field singlecolumn" id="726121494FRFM1"> <p align="LEFT"> Results-focused management professional offering 25 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrates the creativity and savvy that is critical to financial and operational success.</p> </div> </div> </div> <div class="section" id="SECTION_HILT726121495" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT726121495"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121495_1_470329061" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="726121495SKC11"> <ul> <li> Operations management</li> <li> Staff development</li> <li> Inventory control</li> <li> Compensation/benefits administration</li> <li> Policy/program development</li> <li> Staff training</li> <li> Supervision and training</li> <li> Sound judgment</li> <li> Computer-savvy</li> <li> Calm under pressure</li> <li> Complex problem solving</li> </ul> </td> <td class="field twocol_2" id="726121495SKC21"> <ul> <li> Microsoft applications</li> <li> Forecasting</li> <li> Excellent writing skills</li> <li> Billing</li> <li> Attention to detail</li> <li> Multi-state payroll</li> <li> Exceptionally organized</li> <li> Record-keeping</li> <li> I-9 documentation</li> <li> Accounts payable</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR726121496" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR726121496"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121496_1_470323168" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="726121496JTIT1"> Sales Team</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="726121496JSTD1"> Nov 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="726121496EDDT1"> Feb 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="726121496COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="726121496JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="726121496JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="726121496JDES1" itemprop="description"> <ul> <li> Delivered unparalleled customer services Greeted and assisted customers; responded to customer inquiries and complaints in a professional and timely manner.</li> <li> Communicated product knowledge to the customer and recommend merchandise selections.</li> <li> Trained in visual merchandising and organization.</li> <li> Monitored sales activities and productivity Ensured register transaction where completed accurately and in accordance with policy.</li> <li> Excellent communication, verbal, and written skills.</li> <li> Strong organizational skills and ability to mulit-task in a fast paced environment.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_726121496_2_470323169" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="726121496JTIT2"> Sales Team</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="726121496JSTD2"> Nov 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="726121496EDDT2"> Jan 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="726121496COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="726121496JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="726121496JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="726121496JDES2" itemprop="description"> <ul> <li> Provided outstanding customer services Maintained displays and store appearance Ensured customer satisfaction at every state of sale.</li> <li> Opened and Closed store in accordance with Company policies.</li> <li> Recommended new products and upcoming events.</li> <li> Extensive sales and customer service experience.</li> <li> Broad expertise in advertisement and promotion.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_726121496_3_470323170" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="726121496JTIT3"> Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="726121496JSTD3"> Mar 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="726121496EDDT3"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="726121496COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="726121496JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="726121496JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="726121496JDES3" itemprop="description"> <ul> <li> Management Lead and oversaw the implementation of long and short term plans in accordance with strategic plans Ensured expenditures were within the authorized annual budget Implemented operational improvements to enhance quality, production times and reduce costs Decreased production labor hours after implementing a time study of the production line resulting in a cost savings of approximately $20,000 per unit Conducted industry standard study on the cost of services calls and inspection charges resulting in tripled income of services department revenue Implemented an inventory software program to operate with the accounting program to streamline communication with purchasing, inventory, engineering and production departments Experience with Lean Six Sigma Experience supervising large number of employees Advanced experience using Microsoft Office suite and PowerPoint.</li> <li> Project Management Communicated effectively with shareholders, employees, Government authorities and stakeholders Managed client expectations by ensuring the highest quality of service Developed, implemented and ensured compliance of safety procedures to meet government guidelines Monitored employee productivity, performance and optimized employee procedures to reduce costs Monitored and maintained operational reports to detect production issues.</li> <li> Set up and management of over 60 vendor relationships Responsible for delivering projects against agreed scope, budget, schedule and customer expectations Developed production tracking and quality control systems while analyzing production Implemented new product lines through research and development to generate new revenue streams Collaborated with Mine Safety and Health Administration (MSHA), a division of the United States Department of Labor, to ensure the safety and survivability of miners in the event of an incident while underground Received all four of MSHA's approvals in Product, Breathable Air, Harmful Gas Removal, Gas Monitoring and Structural categories General Management Recruited, trained and supervised human resource director, safety manager, engineers, controllers and production manager Created marketing materials, presentation and demonstration products for sales meetings, trade shows and consumer education Managed all day to day facility operations Responsible for payroll oversight and related approvals.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_726121496_4_470323171" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="726121496JTIT4"> Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="726121496JSTD4"> Feb 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="726121496EDDT4"> Jan 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="726121496COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="726121496JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="726121496JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="726121496JDES4" itemprop="description"> <ul> <li> Developed and operated four assisted living locations Obtained and maintained annual state certifications and supervised all security transportation and monitoring needs Managed day to day facility operations and admissions and coordinated daily services including nursing, dining, housekeeping, activities and maintenance functions Coordinated new resident move-ins and orientation and supported the admission process through tours and follow up calls to inquiries Project Management Monitored budget compliance and financial outcomes including labor and operational expenses and accounts receivable resolution Responsible for payroll oversight and related approvals Oversaw accuracy and thoroughness of all activity documentation within the assisted living facility Kept current on all changes in the industry, particularly regulatory changes as they relate to Assisted Living and Dementia Care General Management Supervised the assisted living staff including caregivers, medication technicians, licensed nurses and activities staff Responsible for recruiting and onboarding of staff and all human resources duties for employees Planned, directed and facilitated marketing events for all facilities Conducted outside sales calls to generate inquiries ACHIEVEMENTS Featured in Space Safety Magazine Integrated lifesaving technologies originally developed to purify air for astronauts into a line of Mine Shield products Integral part of Mine Shields getting recognized as "New Business of the Year" Mine Shield tested for and received certification in China under my direction.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC726121497" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC726121497"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121497_1_470323172" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="726121497DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="726121497STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="726121497GRYR1"> 1980</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="726121497SCHO1" itemprop="name"> Nelson County High School</span> <span> - </span> <span class="joblocation jobcity" id="726121497SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="726121497SSTA1"> State</span> <span class="joblocation jobstate" id="726121497SCNT1"> </span> </span> <span class="field" id="726121497FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_INTR726121499" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR726121499"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121499_1_470323173" style="padding-top:0px;"> <div class="field singlecolumn" id="726121499FRFM1"> CrossFit, white water rafting, waterboarding and reading</div> </div> </div> <div class="section" id="SECTION_AFIL726121498" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI726121501" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI726121501"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121501_1_470323175" style="padding-top:0px;"> <div class="field singlecolumn" id="726121501FRFM1"> <ul> <li> PERSONAL INTERESTS</li> <br/> <li> CrossFit, white water rafting, water boarding and reading</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL726121500" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL726121500"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_726121500_1_470323174" style="padding-top:0px;"> <div class="field singlecolumn" id="726121500FRFM1"> <p align="LEFT"> accounting, accounts receivable, streamline, Assisted Living, budget, Excellent communication, client, customer satisfaction, customer services, customer service experience, direction, documentation, fast, financial, General Management, Government, human resource, human resources, inspection, inventory, director, marketing, marketing materials, meetings, Microsoft Office suite, PowerPoint, nursing, Strong organizational skills, outside sales, payroll, policies, production manager, Project Management, promotion, purchasing, quality, quality control, recruiting, research, Safety, sales, Six Sigma, strategic plans, supervising, trade shows, transportation, visual merchandising, written skills</p> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Highlights Cash handling Detail-oriented Analytical Cash flow analysis Mathematical aptitude Organized Time management Excellent multi-tasker Strong communication skills Flexible schedule Superb sales professional Excellent communication skills Supporting international sales team Excellent negotiating tactics Business negotiation Internet savvy Relationship selling Reliable and dependable Cheerful and energetic Resolution-oriented Experience September 2013 to November 2015 Company Name City , State Sales Associate l Stocked and replenished merchandise according to store merchandising layouts. l Priced merchandise, stocked shelves and took inventory of supplies. l Cleaned and organized the store, including the checkout desk and displays. l Alerted customers to upcoming sales events and promotions. l Identified potential shoplifters and alerted management. l Trained 7 new sales associates each quarter. l Completed all point of sale opening and closing procedures, including counting the contents of the cash register. l Welcomed customers into the store and helped them locate items. l Handled all customer relations issues in a gracious manner and in accordance with company policies. l Educated customers about the brand to incite excitement about the company's mission and values. l Shared best practices for sales and customer service with other team members to help improve the store's efficiency. l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. l Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. l Followed merchandising guidelines to present visually appealing displays. l Mentored new sales associates to contribute to the store's positive culture. l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. l Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. l Communicated clear expectations and goals to each team member. l Worked with the management team to implement the proper division of responsibilities. l Actively pursued personal learning and development opportunities. l Strategically scheduled team members to maintain optimal staffing levels at all times. l Answered customer telephone calls promptly and in an appropriate manner. March 2013 to September 2013 Company Name City , State Lot Associate l Operated a cash register for cash, check and credit card transactions with 100% accuracy. l Stocked and replenished merchandise according to store merchandising layouts. l Cleaned and organized the store, including the checkout desk and displays. l Alerted customers to upcoming sales events and promotions. l Identified potential shoplifters and alerted management. l Trained 3 new sales associates each quarter. l Handled all customer relations issues in a gracious manner and in accordance with company policies. l Welcomed customers into the store and helped them locate items. l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. l Mentored new sales associates to contribute to the store's positive culture. l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. June 2013 to July 2013 Company Name City , State Package Handler l Loaded and Scanned 400 packages an hour. l Unloaded 1000 packages an hour. November 2015 to January 2016 Company Name City , State Pick Pack Supervised material flow, storage and global order fulfillment. Unloaded, picked, staged and loaded products for shipping. Reported inventory balances and cycle counts in both the ERP and WMS systems. Oversaw warehousing and storage practices and housekeeping. Education Manchester Community College City , State Associate of Science : General Studies General Studies 2012 Windsor High School City , State High School Diploma : General Studies General Studies Skills cash register, closing, Computer literate, Credit, customer relations, customer satisfaction, customer service, Employee relations, Fluent in English, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, staffing, store merchandising, team player, telephone

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME713419848" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_713419848_1_462069410" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="713419848FNAM1"> </span> <span> </span> <span class="field" id="713419848LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM713419850" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM713419850"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713419850_1_462069417" style="padding-top:0px;"> <div class="field singlecolumn" id="713419850FRFM1"> Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. </div> </div> </div> <div class="section" id="SECTION_HILT713419851" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT713419851"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713419851_1_462071844" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="713419851SKC11"> <ul> <li> Cash handling</li> <li> Detail-oriented</li> <li> Analytical</li> <li> Cash flow analysis</li> <li> Mathematical aptitude</li> <li> Organized</li> <li> Time management</li> <li> Excellent multi-tasker</li> <li> Strong communication skills</li> <li> Flexible schedule</li> <li> Superb sales professional</li> <li> Excellent communication skills</li> <li> Supporting international sales team</li> </ul> </td> <td class="field twocol_2" id="713419851SKC21"> <ul> <li> Excellent negotiating tactics</li> <li> Business negotiation</li> <li> Internet savvy</li> <li> Relationship selling</li> <li> Reliable and dependable</li> <li> Cheerful and energetic</li> <li> Resolution-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR713419852" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR713419852"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713419852_1_462069412" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="713419852JSTD1"> September 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="713419852EDDT1"> November 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="713419852COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419852JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419852JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="713419852JTIT1"> Sales Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="713419852JDES1" itemprop="description"> <ul> <li> l Stocked and replenished merchandise according to store merchandising layouts.</li> <li> l Priced merchandise, stocked shelves and took inventory of supplies.</li> <li> l Cleaned and organized the store, including the checkout desk and displays.</li> <li> l Alerted customers to upcoming sales events and promotions.</li> <li> l Identified potential shoplifters and alerted management.</li> <li> l Trained 7 new sales associates each quarter.</li> <li> l Completed all point of sale opening and closing procedures, including counting the contents of the cash register.</li> <li> l Welcomed customers into the store and helped them locate items.</li> <li> l Handled all customer relations issues in a gracious manner and in accordance with company policies.</li> <li> l Educated customers about the brand to incite excitement about the company's mission and values.</li> <li> l Shared best practices for sales and customer service with other team members to help improve the store's efficiency.</li> <li> l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.</li> <li> l Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.</li> <li> l Followed merchandising guidelines to present visually appealing displays.</li> <li> l Mentored new sales associates to contribute to the store's positive culture.</li> <li> l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.</li> <li> l Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.</li> <li> l Communicated clear expectations and goals to each team member.</li> <li> l Worked with the management team to implement the proper division of responsibilities.</li> <li> l Actively pursued personal learning and development opportunities.</li> <li> l Strategically scheduled team members to maintain optimal staffing levels at all times.</li> <li> l Answered customer telephone calls promptly and in an appropriate manner.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713419852_2_462069413" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="713419852JSTD2"> March 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="713419852EDDT2"> September 2013</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="713419852COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419852JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419852JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="713419852JTIT2"> Lot Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="713419852JDES2" itemprop="description"> <ul> <li> l Operated a cash register for cash, check and credit card transactions with 100% accuracy.</li> <li> l Stocked and replenished merchandise according to store merchandising layouts.</li> <li> l Cleaned and organized the store, including the checkout desk and displays.</li> <li> l Alerted customers to upcoming sales events and promotions.</li> <li> l Identified potential shoplifters and alerted management.</li> <li> l Trained 3 new sales associates each quarter.</li> <li> l Handled all customer relations issues in a gracious manner and in accordance with company policies.</li> <li> l Welcomed customers into the store and helped them locate items.</li> <li> l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.</li> <li> l Mentored new sales associates to contribute to the store's positive culture.</li> <li> l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713419852_3_462069414" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="713419852JSTD3"> June 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="713419852EDDT3"> July 2013</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="713419852COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419852JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419852JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="713419852JTIT3"> Package Handler</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="713419852JDES3" itemprop="description"> <ul> <li> l Loaded and Scanned 400 packages an hour.</li> <li> l Unloaded 1000 packages an hour.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713419852_4_462074180" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="713419852JSTD4"> November 2015</div> <div> to </div> <div class="jobdates" format="%B %Y" id="713419852EDDT4"> January 2016</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="713419852COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419852JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419852JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="713419852JTIT4"> Pick Pack</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="713419852JDES4" itemprop="description"> <ul> <li> Supervised material flow, storage and global order fulfillment.</li> <li> Unloaded, picked, staged and loaded products for shipping.</li> <li> Reported inventory balances and cycle counts in both the ERP and WMS systems.</li> <li> Oversaw warehousing and storage practices and housekeeping.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC713419853" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC713419853"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713419853_1_462069415" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="713419853GRYR1"> </span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="713419853SCHO1" itemprop="name"> Manchester Community College</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419853SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419853SSTA1"> State</span> <span class="joblocation jobstate" id="713419853SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="713419853DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" id="713419853STUY1"> General Studies</span> </span> <span class="paddedline"> <span class="field" id="713419853FRFM1"> General Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713419853_2_462069416" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="713419853GRYR2"> 2012</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="713419853SCHO2" itemprop="name"> Windsor High School</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="713419853SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="713419853SSTA2"> State</span> <span class="joblocation jobstate" id="713419853SCNT2"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="713419853DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="713419853STUY2"> General Studies</span> </span> <span class="paddedline"> <span class="field" id="713419853FRFM2"> General Studies</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL713419855" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL713419855"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713419855_1_462069418" style="padding-top:0px;"> <div class="field singlecolumn" id="713419855FRFM1"> <p align="LEFT"> cash register, closing, Computer literate, Credit, customer relations, customer satisfaction, customer service, Employee relations, Fluent in English, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, staffing, store merchandising, team player, telephone</p> </div> </div> </div> </div>

SALES

SALES EXECUTIVE Summary SALES EXECUTIVE Results driven, customer centered sales executive with 24 plus years of experience in different industries. Proven ability to meet sales quotas and deadlines, successfully capitalizing on growth of customer base while maintaining sales integrity and positive morale. Articulate communicator and trusted associate with the ability to connect to a wide variety of customers and prospects. Highlights Leadership Organization & Planning Sales Presenting Customer Experience Customer Retention Marketing Strategy Discovering Customer Needs Coaching & Mentoring Revenue Generation Knowledge Of Market Employee Relations Forecasting Relationship Building Performance Management Customer Prospecting Excellent Communicator Sales Reporting Networking & Rapport Building Experience Sales Executive 12/2013 to Current Company Name City , State As the main sales person for the company, was in charge of Achieved 7% revenue growth over prior year, generating an 11% increase in profits Analyze current market and consumer trends thru sales data, interpreting the data to vendors, and management in an effort to capitalize on the sales and profit opportunities Full responsibility and management of cost controls, inventory control, budgeting, scheduling and P&L accountability Responsible for recruitment, retention, training, and other HR functions for over 40 employees to ensure quality and standards are executed in conjunction with corporate expectations Daily involvement with inventory accountability system; ensuring accuracy and availability Act as a liaison between numerous vendors to maintain a retail environment that consistently provides our guests with the products they desire and meets sales quotas Execute key marketing and promotional initiatives and strategies to maximize sales and profit margins in alignment with company goals Rated in top 10% of company Customer Service Index scoring of over 550 locations Responsible for maintaining superior operational standards and customer service levels Provide sales leads to our corporate office based on knowledge of key customers, resulting in over 300k additional fuel gallons purchased by these key customers Handle various fuel issues ensuring compliance with EPA standards and inspections. Store Sales Manager 03/2007 to 11/2011 Company Name City , State As the Store Sales Manager I designed and implemented corporate strategy for new business development and contract negotiations for this location. I utilized various systems to record and analyze sales figures to effectively forecast for future planning. Proactively managed all HR processes for 15+ team members ensuring policies were aligned with corporate standards. My strong leadership, and focus led to my promotion from small volume sales store into the largest in the area, the training location for the geographical area, and multi-unit management of two units for a substantial time period. Achieved 20% revenue growth in 2011 generating annuals sales of $7M Generated at minimum 9% revenue growth year over year (2007 to 2011) Executed merchandising direction of the store while analyzing market trends and competitor data to maximize sales Maintained awareness of market trends in the retail industry, monitoring what local competitors were doing and proactively staying ahead of the competition Handled any escalated customer issues brought to me by my team Managed sales floor merchandising presentation and stock levels Solely responsible for several HR functions including; recruitment, on-boarding, performance management and employee development. Sports Marketing Intern 08/2005 to 12/2006 Company Name City , State As an intern with UNCW's sports marketing department I was able to combine my business acumen and love of college sports into a fulfilling experience. I worked with a team of individuals to develop and execute several high profile events that are still in existence today. Assisted in the development of Midnight Madness, the University's largest sporting event Collaborated with other department members to develop and maintain a successful sports loyalty program known as Team Teal Handled promotions and activities at various sporting events Responsible for opening and preparing the Seahawk shop for daily sales and customer satisfaction. Education Bachelor of Science : Communications December 1995 East Carolina University Communications ServSafe Certified 3/19/2018 Skills budgeting, Coaching, contract negotiations, customer satisfaction, Customer Service, direction, Employee Relations, focus, Forecasting, HR, inventory, inventory control, Leadership, analyzing market, Marketing Strategy, market trends, marketing, Market, Mentoring, merchandising, office, Communicator, Networking, new business development, Performance Management, policies, Presenting, processes, profit, promotion, quality, Rapport, recruitment, Relationship Building, retail, Sales, Sales Manager I, Sales Reporting, scheduling, strategy, employee development

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME708000468" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_708000468_1_458667104" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="708000468FNAM1"> </span> <span> </span> <span class="field lName" id="708000468LNAM1"> SALES EXECUTIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM708000470" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM708000470"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_708000470_1_458667112" style="padding-top:0px;"> <div class="field singlecolumn" id="708000470FRFM1"> SALES EXECUTIVE Results driven, customer centered sales executive with 24 plus years of experience in different industries. Proven ability to meet sales quotas and deadlines, successfully capitalizing on growth of customer base while maintaining sales integrity and positive morale. Articulate communicator and trusted associate with the ability to connect to a wide variety of customers and prospects.</div> </div> </div> <div class="section" id="SECTION_HILT708000471" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT708000471"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_708000471_1_458667113" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="708000471SKC11"> <ul> <li> Leadership</li> <li> Organization &amp; Planning</li> <li> Sales Presenting</li> <li> Customer Experience</li> <li> Customer Retention</li> <li> Marketing Strategy</li> <li> Discovering Customer Needs</li> <li> Coaching &amp; Mentoring</li> <li> Revenue Generation</li> <li> Knowledge Of Market</li> <li> Employee Relations</li> <li> Forecasting</li> <li> Relationship Building</li> <li> Performance Management</li> <li> Customer Prospecting</li> <li> Excellent Communicator</li> <li> Sales Reporting</li> <li> Networking &amp; Rapport Building</li> </ul> </td> <td class="field twocol_2" id="708000471SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM708000763" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR708000472" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR708000472"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_708000472_1_458667106" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="708000472JTIT1"> Sales Executive</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="708000472JSTD1"> 12/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="708000472EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="708000472COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="708000472JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="708000472JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="708000472JDES1" itemprop="description"> <ul> <li> As the main sales person for the company, was in charge of Achieved 7% revenue growth over prior year, generating an 11% increase in profits Analyze current market and consumer trends thru sales data, interpreting the data to vendors, and management in an effort to capitalize on the sales and profit opportunities Full responsibility and management of cost controls, inventory control, budgeting, scheduling and P&amp;L accountability Responsible for recruitment, retention, training, and other HR functions for over 40 employees to ensure quality and standards are executed in conjunction with corporate expectations Daily involvement with inventory accountability system; ensuring accuracy and availability Act as a liaison between numerous vendors to maintain a retail environment that consistently provides our guests with the products they desire and meets sales quotas Execute key marketing and promotional initiatives and strategies to maximize sales and profit margins in alignment with company goals Rated in top 10% of company Customer Service Index scoring of over 550 locations Responsible for maintaining superior operational standards and customer service levels Provide sales leads to our corporate office based on knowledge of key customers, resulting in over 300k additional fuel gallons purchased by these key customers Handle various fuel issues ensuring compliance with EPA standards and inspections.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_708000472_2_458667107" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="708000472JTIT2"> Store Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="708000472JSTD2"> 03/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="708000472EDDT2"> 11/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="708000472COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="708000472JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="708000472JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="708000472JDES2" itemprop="description"> <ul> <li> As the Store Sales Manager I designed and implemented corporate strategy for new business development and contract negotiations for this location.</li> <li> I utilized various systems to record and analyze sales figures to effectively forecast for future planning.</li> <li> Proactively managed all HR processes for 15+ team members ensuring policies were aligned with corporate standards.</li> <li> My strong leadership, and focus led to my promotion from small volume sales store into the largest in the area, the training location for the geographical area, and multi-unit management of two units for a substantial time period.</li> <li> Achieved 20% revenue growth in 2011 generating annuals sales of $7M Generated at minimum 9% revenue growth year over year (2007 to 2011) Executed merchandising direction of the store while analyzing market trends and competitor data to maximize sales Maintained awareness of market trends in the retail industry, monitoring what local competitors were doing and proactively staying ahead of the competition Handled any escalated customer issues brought to me by my team Managed sales floor merchandising presentation and stock levels Solely responsible for several HR functions including; recruitment, on-boarding, performance management and employee development.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_708000472_3_458667108" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="708000472JTIT3"> Sports Marketing Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="708000472JSTD3"> 08/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="708000472EDDT3"> 12/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="708000472COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="708000472JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="708000472JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="708000472JDES3" itemprop="description"> <ul> <li> As an intern with UNCW's sports marketing department I was able to combine my business acumen and love of college sports into a fulfilling experience.</li> <li> I worked with a team of individuals to develop and execute several high profile events that are still in existence today.</li> <li> Assisted in the development of Midnight Madness, the University's largest sporting event Collaborated with other department members to develop and maintain a successful sports loyalty program known as Team Teal Handled promotions and activities at various sporting events Responsible for opening and preparing the Seahawk shop for daily sales and customer satisfaction.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC708000473" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC708000473"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_708000473_1_458667109" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="708000473DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="708000473STUY1"> Communications</span> <span class="datesWrapper"> <span class="jobdates" id="708000473GRYR1"> December 1995</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="708000473SCHO1" itemprop="name"> East Carolina University</span> </span> <span class="paddedline"> <span class="field" id="708000473FRFM1"> Communications</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_708000473_2_458667111" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="708000473DGRE2" itemprop="name"> ServSafe Certified</span> <span class="programline" id="708000473STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="708000473GRYR2"> 3/19/2018</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="708000473SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="708000473FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL708000475" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL708000475"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_708000475_1_458667114" style="padding-top:0px;"> <div class="field singlecolumn" id="708000475FRFM1"> budgeting, Coaching, contract negotiations, customer satisfaction, Customer Service, direction, Employee Relations, focus, Forecasting, HR, inventory, inventory control, Leadership, analyzing market, Marketing Strategy, market trends, marketing, Market, Mentoring, merchandising, office, Communicator, Networking, new business development, Performance Management, policies, Presenting, processes, profit, promotion, quality, Rapport, recruitment, Relationship Building, retail, Sales, Sales Manager I, Sales Reporting, scheduling, strategy, employee development</div> </div> </div> </div>

SALES

SALES MANAGER Professional Summary Accomplished and energetic with a solid history of achievement in sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Meeting Goals, Negotiation and Selling to Customer Needs. Interests Music Production, Graphic Art and Design and Fitness Training Skills •Computers and Electronics •Administration and Management •Critical Thinking •Negotiation •Persuasion •Sales and Marketing Experience 01/2010 to Current Sales Manager Company Name － City , State Resolve customer complaints regarding sales and service. Direct and coordinate activities involving sales of manufactured products, services, commodities or other subjects of sale. Plan and direct staffing, training, and performance evaluations to develop and control sales and service. Determine price schedules and discount rates. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Review operational records and reports to project sales and determine profitability. Direct foreign sales and service outlets of an organization. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Monitor customer preferences to determine focus of sales efforts. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations. 07/2007 to 03/2010 Emergency Road Service Technician Company Name － City , State Identify and inflate tires correctly for the size and ply. Place wheels on balancing machines to determine counterweights required to balance wheels. Raise vehicles, using hydraulic jacks. Remount wheels onto vehicles. Unbolt wheels from vehicles and remove them, using lug wrenches and other hand and power tools. Apply rubber cement to buffed tire casings prior to vulcanization process. Reassemble tires onto wheels. Drive automobile or service trucks to industrial sites to provide services or respond to emergency calls. Replace valve stems and remove puncturing objects. Hammer required counterweights onto rims of wheels. Inspect tire casings for defects, such as holes or tears. Glue tire patches over ruptures in tire casings, using rubber cement. Prepare rims and wheel drums for reassembly by scraping, grinding, or sandblasting. Assist mechanics and perform other duties as directed. Inflate inner tubes and immerse them in water to locate leaks. 03/2005 to 09/2007 Wholesale Food Supplier Company Name － City , State Sell and keep records of sales for products from truck inventory. Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations. Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards. Wrap, weigh, label and price cuts of meat. Prepare special cuts of meat ordered by customers. Cut, trim, bone, tie, and grind meats, such as beef, pork, poultry to prepare meat in cooking form. Total sales, and collect money from customers. Use knives, cleavers, meat saws, bandsaws, or other equipment to perform meat cutting and trimming. Cut and trim meat to prepare for packing. Inspect meat products for defects, bruises or blemishes and remove them along with any excess fat. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Total sales, and collect money from customers. Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services. Analyze price proposals, financial reports, and other data and information to determine reasonable prices. Purchase the highest quality merchandise at the lowest possible price and in correct amounts. Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies. Negotiate prices, discount terms and transportation arrangements for merchandise. Consult with store or merchandise managers about budgets or goods to be purchased. Collect money from customers, make change, and record transactions on customer receipts. Drive trucks to deliver such items as food, medical supplies, or newspapers. Write customer orders and sales contracts according to company guidelines. Inform regular customers of new products or services and price changes. Record sales or delivery information on daily sales or delivery record. Call on prospective customers to explain company services or to solicit new business. Listen to and resolve customers' complaints regarding products or services. Education 2012 High School Diploma : General Pennsauken High School － City , State Additional Information Volunteer Activities                                                                               Seeds Of Hope - Oct 2013 - present                                                    Serve food, beverages, and desserts in lunchrooms,                      business or industrial establishments.                               Community Service, etc.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME703487541" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_703487541_1_455974593" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="703487541FNAM1"> </span> <span> </span> <span class="field" id="703487541LNAM1"> SALES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM703487548" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM703487548"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703487548_1_455975930" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="703487548FRFM1"> Accomplished and energetic with a solid history of achievement in sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Meeting Goals, Negotiation and Selling to Customer Needs.</div> </div> </div> <div class="section" id="SECTION_INTR703487545" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR703487545"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703487545_1_455974599" style="padding-top:0px;"> <div class="field singlecolumn" id="703487545FRFM1"> Music Production, Graphic Art and Design and Fitness Training</div> </div> </div> <div class="section" id="SECTION_SKLL703487546" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL703487546"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703487546_1_455974600" style="padding-top:0px;"> <div class="field singlecolumn" id="703487546FRFM1"> <div> •Computers and Electronics</div> <div> •Administration and Management</div> <div> •Critical Thinking</div> <div> •Negotiation</div> <div> •Persuasion</div> <div> •Sales and Marketing<br/> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR703487543" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR703487543"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703487543_1_455974595" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="703487543JSTD1"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="703487543EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="703487543JTIT1"> Sales Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="703487543COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="703487543JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="703487543JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="703487543JDES1" itemprop="description"> <ul> <li> Resolve customer complaints regarding sales and service.</li> <li> Direct and coordinate activities involving sales of manufactured products, services, commodities or other subjects of sale.</li> <li> Plan and direct staffing, training, and performance evaluations to develop and control sales and service.</li> <li> Determine price schedules and discount rates.</li> <li> Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.</li> <li> Review operational records and reports to project sales and determine profitability.</li> <li> Direct foreign sales and service outlets of an organization.</li> <li> Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.</li> <li> Monitor customer preferences to determine focus of sales efforts.</li> <li> Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.</li> <li> Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_703487543_2_455974596" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="703487543JSTD2"> 07/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="703487543EDDT2"> 03/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="703487543JTIT2"> Emergency Road Service Technician</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="703487543COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="703487543JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="703487543JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="703487543JDES2" itemprop="description"> <ul> <li> Identify and inflate tires correctly for the size and ply.</li> <li> Place wheels on balancing machines to determine counterweights required to balance wheels.</li> <li> Raise vehicles, using hydraulic jacks.</li> <li> Remount wheels onto vehicles.</li> <li> Unbolt wheels from vehicles and remove them, using lug wrenches and other hand and power tools.</li> <li> Apply rubber cement to buffed tire casings prior to vulcanization process.</li> <li> Reassemble tires onto wheels.</li> <li> Drive automobile or service trucks to industrial sites to provide services or respond to emergency calls.</li> <li> Replace valve stems and remove puncturing objects.</li> <li> Hammer required counterweights onto rims of wheels.</li> <li> Inspect tire casings for defects, such as holes or tears.</li> <li> Glue tire patches over ruptures in tire casings, using rubber cement.</li> <li> Prepare rims and wheel drums for reassembly by scraping, grinding, or sandblasting.</li> <li> Assist mechanics and perform other duties as directed.</li> <li> Inflate inner tubes and immerse them in water to locate leaks.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_703487543_3_455974597" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="703487543JSTD3"> 03/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="703487543EDDT3"> 09/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="703487543JTIT3"> Wholesale Food Supplier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="703487543COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="703487543JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="703487543JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="703487543JDES3" itemprop="description"> <ul> <li> Sell and keep records of sales for products from truck inventory.</li> <li> Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.</li> <li> Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.</li> <li> Wrap, weigh, label and price cuts of meat.</li> <li> Prepare special cuts of meat ordered by customers.</li> <li> Cut, trim, bone, tie, and grind meats, such as beef, pork, poultry to prepare meat in cooking form.</li> <li> Total sales, and collect money from customers.</li> <li> Use knives, cleavers, meat saws, bandsaws, or other equipment to perform meat cutting and trimming.</li> <li> Cut and trim meat to prepare for packing.</li> <li> Inspect meat products for defects, bruises or blemishes and remove them along with any excess fat.</li> <li> Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li> <li> Total sales, and collect money from customers.</li> <li> Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.</li> <li> Analyze price proposals, financial reports, and other data and information to determine reasonable prices.</li> <li> Purchase the highest quality merchandise at the lowest possible price and in correct amounts.</li> <li> Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.</li> <li> Negotiate prices, discount terms and transportation arrangements for merchandise.</li> <li> Consult with store or merchandise managers about budgets or goods to be purchased.</li> <li> Collect money from customers, make change, and record transactions on customer receipts.</li> <li> Drive trucks to deliver such items as food, medical supplies, or newspapers.</li> <li> Write customer orders and sales contracts according to company guidelines.</li> <li> Inform regular customers of new products or services and price changes.</li> <li> Record sales or delivery information on daily sales or delivery record.</li> <li> Call on prospective customers to explain company services or to solicit new business.</li> <li> Listen to and resolve customers' complaints regarding products or services.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC703500054" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC703500054"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703500054_1_455983202" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="703500054GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="703500054DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="703500054STUY1"> General</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="703500054SCHO1" itemprop="name"> Pennsauken High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="703500054SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="703500054SSTA1"> State</span> <span class="joblocation jobstate" id="703500054SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="703500054FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI703487547" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI703487547"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_703487547_1_455974601" style="padding-top:0px;"> <div class="field singlecolumn" id="703487547FRFM1"> <ul> <li> Volunteer Activities                                                                               Seeds Of Hope - Oct 2013 - present                                                    Serve food, beverages, and desserts in lunchrooms,                      business or industrial establishments.                               </li> <li> Community Service, etc.</li> </ul> </div> </div> </div> </div>

SALES

SALES CLERK Summary Conscientious, enthusiastic and outgoing Retail Sales Associate with more than 2 years in the retail industry. Areas of expertise include sales, building positive customer relations with new and existing customers, and inventory management. Reliable team player and strong communicator. Experience Company Name City , State Sales Clerk 10/2013 to Current Operated a cash register for cash, check, and credit card transactions with 99 % accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Trained 2 new sales associates. Completed point of sale opening and closing procedures, including counting the contents of the cash register. Opened and closed the store. Handled customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Used time efficiently when not serving customers. Resolved customer complaints in a professional manner while prioritizing customer satisfaction. Verified that customers received receipts for their purchases. Designed and presented visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Cultivated a customer-focused shopping environment by greeting and responding to customers in a friendly manner. Actively pursued personal learning and development opportunities related to running a small business. Communicated clear expectations and goals to each team member. Assisted owner by strategically scheduling team members to maintain optimal staffing levels at all times. Supervised and directed merchandise and shipment processing. Interacted and communicated with vendors and suppliers to resolve inventory, shipping, and product issues and concerns. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. Preserved a perfect attendance record for 18 months. Company Name City , State Service Deli Clerk 08/2011 to 04/2014 Operated a cash register for cash and credit card transactions with 99 % accuracy. Stocked and replenished deli items and supplies according to store merchandising layouts. Cleaned and organized the deli department and equipment according to health department regulations and store policy and procedures. Alerted customers to current sales and promotions. Completed all point of sale opening and closing procedures. Welcomed customers into the store and helped them locate items. Used time efficiently when not serving customers. Fostered a positive work environment by consistently treating all team members and customers with respect and consideration. Cultivated a customer-focused shopping environment by cheerfully greeting and responding to all customers in a friendly manner. Determined customer needs by asking relevant questions and listening actively to the responses. Company Name City , State Bus Person 02/2011 to 06/2011 Cleared, stocked, and replenished dining room table settings according to restaurant policy. Cleaned and organized the dining room to make it attractive and appealing to dining patrons. Completed opening and closing procedures as directed by owner. Cheerfully greeted patrons in the restaurant. Used time efficiently when not clearing tables. Fostered a positive work environment by working together with other team members and servers with respect and consideration. Company Name City , State Concession Cashier 05/2010 to 08/2011 Operated a cash register for cash and credit card transactions with 95 % accuracy. Stocked and replenished merchandise and food items in concession stands according to store company standards. Cleaned and organized the concession stand including counters and food service equipment in accordance with health department regulations. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Cheerfully greeted customers and helped them with their orders. Used time efficiently when not serving customers. Fostered a positive work environment by working together with other team members with respect and consideration. Determined customer needs by asking relevant questions and listening actively to the responses. Education High School Diploma : General Education 2011 National University Academy , City , State General Education Riverside City College , City , State Skills cash register, cash register, closing, Computer literate, credit, customer relations, customer satisfaction, customer service, Dependable, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, scheduling, servers, shipping, staffing, store merchandising, tables, team player, telephone, verbal communication skills, Excellent written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME694882388" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_694882388_1_450893510" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="694882388FNAM1"> </span> <span> </span> <span class="field" id="694882388LNAM1"> SALES CLERK</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM694882390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM694882390"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694882390_1_450893518" style="padding-top:0px;"> <div class="field singlecolumn" id="694882390FRFM1"> Conscientious, enthusiastic and outgoing Retail Sales Associate with more than 2 years in the retail industry. Areas of expertise include sales, building positive customer relations with new and existing customers, and inventory management. Reliable team player and strong communicator.</div> </div> </div> <div class="section" id="SECTION_HILT694882391" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM694883100" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR694882392" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR694882392"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694882392_1_450893512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="694882392COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="694882392JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882392JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="694882392JTIT1"> Sales Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="694882392JSTD1"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="694882392EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="694882392JDES1" itemprop="description"> <ul> <li> Operated a cash register for cash, check, and credit card transactions with 99 % accuracy.</li> <li> Stocked and replenished merchandise according to store merchandising layouts.</li> <li> Priced merchandise, stocked shelves and took inventory of supplies.</li> <li> Cleaned and organized the store, including the checkout desk and displays.</li> <li> Alerted customers to upcoming sales events and promotions.</li> <li> Identified potential shoplifters and alerted management.</li> <li> Trained 2 new sales associates.</li> <li> Completed point of sale opening and closing procedures, including counting the contents of the cash register.</li> <li> Opened and closed the store.</li> <li> Handled customer relations issues in a gracious manner and in accordance with company policies.</li> <li> Welcomed customers into the store and helped them locate items.</li> <li> Shared best practices for sales and customer service with other team members to help improve the store's efficiency.</li> <li> Used time efficiently when not serving customers.</li> <li> Resolved customer complaints in a professional manner while prioritizing customer satisfaction.</li> <li> Verified that customers received receipts for their purchases.</li> <li> Designed and presented visually appealing displays.</li> <li> Mentored new sales associates to contribute to the store's positive culture.</li> <li> Cultivated a customer-focused shopping environment by greeting and responding to customers in a friendly manner.</li> <li> Actively pursued personal learning and development opportunities related to running a small business.</li> <li> Communicated clear expectations and goals to each team member.</li> <li> Assisted owner by strategically scheduling team members to maintain optimal staffing levels at all times.</li> <li> Supervised and directed merchandise and shipment processing.</li> <li> Interacted and communicated with vendors and suppliers to resolve inventory, shipping, and product issues and concerns.</li> <li> Answered customer telephone calls promptly and in an appropriate manner.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> <li> Preserved a perfect attendance record for 18 months.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694882392_2_450893513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="694882392COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="694882392JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882392JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="694882392JTIT2"> Service Deli Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="694882392JSTD2"> 08/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="694882392EDDT2"> 04/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="694882392JDES2" itemprop="description"> <ul> <li> Operated a cash register for cash and credit card transactions with 99 % accuracy.</li> <li> Stocked and replenished deli items and supplies according to store merchandising layouts.</li> <li> Cleaned and organized the deli department and equipment according to health department regulations and store policy and procedures.</li> <li> Alerted customers to current sales and promotions.</li> <li> Completed all point of sale opening and closing procedures.</li> <li> Welcomed customers into the store and helped them locate items.</li> <li> Used time efficiently when not serving customers.</li> <li> Fostered a positive work environment by consistently treating all team members and customers with respect and consideration.</li> <li> Cultivated a customer-focused shopping environment by cheerfully greeting and responding to all customers in a friendly manner.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694882392_3_450893514" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="694882392COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="694882392JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882392JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="694882392JTIT3"> Bus Person</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="694882392JSTD3"> 02/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="694882392EDDT3"> 06/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="694882392JDES3" itemprop="description"> <ul> <li> Cleared, stocked, and replenished dining room table settings according to restaurant policy.</li> <li> Cleaned and organized the dining room to make it attractive and appealing to dining patrons.</li> <li> Completed opening and closing procedures as directed by owner.</li> <li> Cheerfully greeted patrons in the restaurant.</li> <li> Used time efficiently when not clearing tables.</li> <li> Fostered a positive work environment by working together with other team members and servers with respect and consideration.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694882392_4_450893515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="694882392COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="694882392JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882392JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="694882392JTIT4"> Concession Cashier</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="694882392JSTD4"> 05/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="694882392EDDT4"> 08/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="694882392JDES4" itemprop="description"> <ul> <li> Operated a cash register for cash and credit card transactions with 95 % accuracy.</li> <li> Stocked and replenished merchandise and food items in concession stands according to store company standards.</li> <li> Cleaned and organized the concession stand including counters and food service equipment in accordance with health department regulations.</li> <li> Completed all point of sale opening and closing procedures, including counting the contents of the cash register.</li> <li> Cheerfully greeted customers and helped them with their orders.</li> <li> Used time efficiently when not serving customers.</li> <li> Fostered a positive work environment by working together with other team members with respect and consideration.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC694882393" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC694882393"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694882393_1_450893516" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="694882393DGRE1" itemprop="name"> High School Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="694882393STUY1"> General Education</span> <span class="datesWrapper"> <span class="jobdates" id="694882393GRYR1"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="694882393SCHO1" itemprop="name"> National University Academy</span> <span> , </span> <span class="joblocation jobcity" id="694882393SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882393SSTA1"> State</span> <span class="joblocation jobstate" id="694882393SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="694882393FRFM1"> General Education</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694882393_2_450893517" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="694882393SCHO2" itemprop="name"> Riverside City College</span> <span> , </span> <span class="joblocation jobcity" id="694882393SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="694882393SSTA2"> State</span> <span class="joblocation jobstate" id="694882393SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="694882393FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL694882394" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL694882395" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL694882395"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694882395_1_450893519" style="padding-top:0px;"> <div class="field singlecolumn" id="694882395FRFM1"> cash register, cash register, closing, Computer literate, credit, customer relations, customer satisfaction, customer service, Dependable, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, scheduling, servers, shipping, staffing, store merchandising, tables, team player, telephone, verbal communication skills, Excellent written</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary SALES & BUSINESS DEVELOPMENT Business development professional with 14 + years being successful at acquiring, expanding and managing key health care accounts in the HVAC construction industry. Well versed in building strategic partnerships through persuasion, negotiation and personal presence. Demonstrated passion for building relationships, cultivating partnerships and growing business. Highlights Excellent sales techniques Excellent communicator New program and promotion implementation Consultative sales techniques Cold calling Adept multi-tasker CRM system experience Contract review Strong proposal writer Legal implications knowledge Accomplishments 2005 Georgia Society for Health Care Engineers: Vendor of the Year 2007 Georgia Society for Hospital Engineers: Service Excellence Award 2008 Georgia Society for Hospital Engineers: PJ Wise Award Recipient/Vendor of the Year 2009 Georgia Society for Health Care Engineers: President's Award for Outstanding Service and Dedication 2010 Georgia Society for Hospital Engineers: Certificate of Appreciation for Devotion and Commitment 2014 Georgia Society for Hospital Engineers: 50th Year Board Member Recognition. Experience Sales Associate Aug 2012 to Nov 2015 Company Name - City , State Health care mechanical contracting firm Specializing in HVAC consultation, design, installation, process heating, cooling and piping. Contacted new and existing customers to discuss how specific products and services could meet their needs. Answered customer questions regarding products, prices and availability. Concentrated on retrofit jobs sold directly to the owner. Generated new accounts by implementing effective networking and content marketing strategies. Identified, coordinated and participated in client relationship-building activities and meetings. Developed a new customer base consisting of four accounts. Cultivated relationships with key players in the health care industry to create ongoing and mutually beneficial referral systems. Senior Sales Executive Jun 2011 to Jul 2012 Company Name - City , State Building Technologies Division, Siemens Industry, Inc. Solutions division (new construction) for health care. Quoting Building Automation Systems to mechanical contractors. Took off plans and specifications for new construction in the health care market. Tracked RFPs and bids to quote new business opportunities. Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations. Marketed and developed key accounts by favorably representing the company at membership and community functions. Managed budget forecasting, goal setting and performance reporting for all accounts in CRM Delivered performance updates, quarterly business reviews and planning meetings. Account Executive Jun 2009 to Jun 2011 Company Name - City , State Building Automation Systems; contracting services, factory owned branch operations. Division of Carrier; a United Technologies Company. Health care vertical market responsibility. Developed growth plans by identifying key clients, key targets and priority service lines. Performed needs assessments, estimates and presentations. Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations. Generated new sales opportunities through direct and telephone selling and emails. Marketed and sold an enterprise-wide controls solution. Optimized current revenue streams by networking for additional business prospects with established clients. Generated new accounts by implementing effective networking and content marketing strategies. Targeted new long-term business partner prospects and closed two deals in the hospital industry. Health Care Facility Specialist Jan 2001 to May 2009 Company Name - City , State Devised a technique for introducing the sales concept and the Carrier product line to customers by serving as the product specialist and educator. Developed a complete marketing program for health care where none previously existed. Analyzed, fore casted and assigned budgets for conditions in the health care market. Co-managed the entire sales cycle on health care projects from start to finish by delivering a customized new solution for selling a hospital job. Managed a current list of health care facilities, owners, administrators, directors, existing equipment and design engineer of record. Developed and nurtured those relationships. Maintained competitor's products and services in our region. Promoted market infiltration of parts, equipment and customer service. Communication abilities allowed for better interaction with design engineers and getting Carrier specified. Achieved 100% growth in health care vertical market responsibility. Creative sales strategy and interpersonal skills resulted in a half a million dollar sale within the first year for the company. Increased centrifugal chiller sales by 100% by implementing strategies to develop and expand the applied chiller market. Education Master of Science , Counseling Psychology Georgia School of Professional Psychology - City , State Counseling Psychology Intern, My Sister's House, Atlanta Union Mission Volunteer, Atlanta Regional Psychiatric Hospital Bachelor of Science , Psychology Radford University - City , State , USA Psychiatric Intern/ Volunteer, St. Albans Psychiatric Hospital Coursework in Marketing Skills LEED Green Associate Account Management Business Development Computer Proficient on both PC and Mac CRM Systems Customer Satisfaction Marketing Territory Sales Experience

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME690148042" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_690148042_1_448022765" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="690148042FNAM1"> </span> <span> </span> <span class="field" id="690148042LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM690148044" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM690148044"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148044_1_448022767" style="padding-top:0px;"> <div class="field singlecolumn" id="690148044FRFM1"> <p align="LEFT"> SALES &amp; BUSINESS DEVELOPMENT</p> <p align="LEFT"> Business development professional with 14 + years being successful at acquiring, expanding and managing key health care accounts in the HVAC construction industry. Well versed in building strategic partnerships through persuasion, negotiation and personal presence. Demonstrated passion for building relationships, cultivating partnerships and growing business.</p> </div> </div> </div> <div class="section" id="SECTION_HILT690148045" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT690148045"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148045_1_448022768" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="690148045SKC11"> <ul> <li> Excellent sales techniques</li> <li> Excellent communicator</li> <li> New program and promotion implementation</li> <li> Consultative sales techniques</li> <li> Cold calling<font> </font> </li> <br/> </ul> </td> <td class="field twocol_2" id="690148045SKC21"> <ul> <li> Adept multi-tasker<font> </font> </li> <li> CRM system experience</li> <li> Contract review</li> <li> Strong proposal writer</li> <li> Legal implications knowledge<font color="#000000"> </font> </li> <br/> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM690148046" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM690148046"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148046_1_448022769" style="padding-top:0px;"> <div class="field singlecolumn" id="690148046FRFM1"> <ul> <li> 2005 Georgia Society for Health Care Engineers: Vendor of the Year</li> <li> 2007 Georgia Society for Hospital Engineers: Service Excellence Award </li> <li> 2008 Georgia Society for Hospital Engineers: PJ Wise Award Recipient/Vendor of the Year </li> <li> 2009 Georgia Society for Health Care Engineers: President's Award for Outstanding Service and Dedication </li> <li> 2010 Georgia Society for Hospital Engineers: Certificate of Appreciation for Devotion and Commitment </li> <li> 2014 Georgia Society for Hospital Engineers: 50th Year Board Member Recognition.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR690148047" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR690148047"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148047_1_448022770" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690148047JTIT1"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="690148047JSTD1"> Aug 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="690148047EDDT1"> Nov 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690148047COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="690148047JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148047JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="690148047JDES1" itemprop="description"> <ul> <li> Health care mechanical contracting firm</li> <li> Specializing in HVAC consultation, design, installation, process heating, cooling and piping.</li> <li> Contacted new and existing customers to discuss how specific products and services could meet their needs.</li> <li> Answered customer questions regarding products, prices and availability.</li> <li> Concentrated on retrofit jobs sold directly to the owner.</li> <li> Generated new accounts by implementing effective networking and content marketing strategies.</li> <li> Identified, coordinated and participated in client relationship-building activities and meetings.</li> <li> Developed a new customer base consisting of four accounts.</li> <li> Cultivated relationships with key players in the health care industry to create ongoing and mutually beneficial referral systems.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690148047_2_448022771" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690148047JTIT2"> Senior Sales Executive</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="690148047JSTD2"> Jun 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="690148047EDDT2"> Jul 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690148047COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="690148047JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148047JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="690148047JDES2" itemprop="description"> <ul> <li> Building Technologies Division, Siemens Industry, Inc.</li> <li> Solutions division (new construction) for health care.</li> <li> Quoting Building Automation Systems to mechanical contractors.</li> <li> Took off plans and specifications for new construction in the health care market.</li> <li> Tracked RFPs and bids to quote new business opportunities.</li> <li> Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.</li> <li> Marketed and developed key accounts by favorably representing the company at membership and community functions.</li> <li> Managed budget forecasting, goal setting and performance reporting for all accounts in CRM</li> <li> Delivered performance updates, quarterly business reviews and planning meetings.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690148047_3_448022772" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690148047JTIT3"> Account Executive</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="690148047JSTD3"> Jun 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="690148047EDDT3"> Jun 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690148047COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="690148047JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148047JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="690148047JDES3" itemprop="description"> <ul> <li> Building Automation Systems; contracting services, factory owned branch operations.</li> <li> Division of Carrier; a United Technologies Company.</li> <li> Health care vertical market responsibility.</li> <li> Developed growth plans by identifying key clients, key targets and priority service lines.</li> <li> Performed needs assessments, estimates and presentations.</li> <li> Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.</li> <li> Generated new sales opportunities through direct and telephone selling and emails.</li> <li> Marketed and sold an enterprise-wide controls solution.</li> <li> Optimized current revenue streams by networking for additional business prospects with established clients.</li> <li> Generated new accounts by implementing effective networking and content marketing strategies.</li> <li> Targeted new long-term business partner prospects and closed two deals in the hospital industry.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690148047_4_448022773" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690148047JTIT4"> Health Care Facility Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="690148047JSTD4"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="690148047EDDT4"> May 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690148047COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="690148047JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148047JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="690148047JDES4" itemprop="description"> <ul> <li> Devised a technique for introducing the sales concept and the Carrier product line to customers by serving as the product specialist and educator.</li> <li> Developed a complete marketing program for health care where none previously existed.</li> <li> Analyzed, fore casted and assigned budgets for conditions in the health care market.</li> <li> Co-managed the entire sales cycle on health care projects from start to finish by delivering a customized new solution for selling a hospital job.</li> <li> Managed a current list of health care facilities, owners, administrators, directors, existing equipment and design engineer of record.</li> <li> Developed and nurtured those relationships. </li> <li> Maintained competitor's products and services in our region.</li> <li> Promoted market infiltration of parts, equipment and customer service.</li> <li> Communication abilities allowed for better interaction with design engineers and getting Carrier specified.<font> </font> </li> <li> Achieved 100% growth in health care vertical market responsibility.</li> <li> Creative sales strategy and interpersonal skills resulted in a half a million dollar sale within the first year for the company.</li> <li> Increased centrifugal chiller sales by 100% by implementing strategies to develop and expand the applied chiller market.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC690148048" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC690148048"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148048_1_448022775" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="690148048DGRE1" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="690148048STUY1"> Counseling Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="690148048SCHO1" itemprop="name"> Georgia School of Professional Psychology</span> <span> - </span> <span class="joblocation jobcity" id="690148048SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148048SSTA1"> State</span> <span class="joblocation jobstate" id="690148048SCNT1"> </span> </span> <span class="field" id="690148048FRFM1"> <ul> <li> Counseling Psychology Intern, My Sister's House, Atlanta Union Mission</li> <li> Volunteer, Atlanta Regional Psychiatric Hospital</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690148048_2_448022776" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="690148048DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="690148048STUY2"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="690148048SCHO2" itemprop="name"> Radford University</span> <span> - </span> <span class="joblocation jobcity" id="690148048SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="690148048SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="690148048SCNT2"> USA</span> </span> <span class="field" id="690148048FRFM2"> <ul> <li> Psychiatric Intern/ Volunteer, St. Albans Psychiatric Hospital</li> <li> Coursework in Marketing </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL690148049" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL690148049"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690148049_1_448022777" style="padding-top:0px;"> <div class="field singlecolumn" id="690148049FRFM1"> <ul> <li> LEED Green Associate</li> <li> Account Management</li> <li> Business Development</li> <li> Computer Proficient on both PC and Mac</li> <li> CRM Systems</li> <li> Customer Satisfaction</li> <li> Marketing</li> <li> Territory Sales Experience</li> </ul> </div> </div> </div> </div>

SALES

SALES EXECUTIVE Summary Sales and Customer Service Professional with proven record of accomplishment growing client list and maintaining existing clients. Delivered consistent gains in growth, profits and customer satisfaction and retention through expertise in customer relationship management. Expert troubleshooter, innovative problem-solver. Proactive in ensuring high levels of client satisfaction. Diverse Sales Experience Selling to Businesses, in Medical and Commercial as well as Selling to Consumers. Exceptional communication and interpersonal skills; talent for quickly establishing rapport, cultivating relationships and building loyalty by becoming a trusted customer resource. Unparalleled commitment to customer retention by providing superior service. Disciplined, Independent, Driven and Motivated Professional with Experience in many industries selling to Buyers at all Levels. Both a Hunter and a Harvester who enjoys prospecting, presenting and closing the sale, as well as client retention and stellar customer service. Highlights Grew placements with FFCC Inc. from under a hundred thousand to over two and a half million per month. The company had five collectors when I accepted the position and they have well over 80 collectors now. Fees grew from under $20,000.00 per month to over $100,000.00 per month. Started a new company for Silent Owners in the Tri State area and required another employee to assist with servicing the growing client list and the company was later sold and has been sold 4 other times and is in business with many of the initial clients as State Chemical Company. Accomplishments I spoke at a yearly even at Beckfield College for Jenny Clem to students about Accounts Receivable, Billing and Collections. I was a member of PAHCOM and attended monthly and annual events to represent my company and services as well as attended conferences as a Vendor and Speaker. Trained new Employees in new territories with FFCC INC. Was responsible for also helping them canvass their territory to ramp up and build the new client list. With I C System Inc. in just under 3 years I became ranked the number 3 Representative out of 65 Representatives in the United States. With Ohio Truck Body I was promoted from Inside Sales Coordinator to Outside Sales Manager within two years of learning the business. While working for Fyr Fyter Sales and Service I was offered a position to leave the company with a Manager to work for them in a new position with a compensation increase and opportunity for growth and advancement. With ChangeMed I acquired five of the largest clients for the company within a few months of accepting the position. Experience SALES EXECUTIVE 02/2001 to 10/2012 Company Name City , State Sold collection services to provide accounts receivable solutions to Physicians in both large and small medical offices, hospitals, and any other businesses extending credit. My goal each day was to prospect for new profitable clients meet daily, weekly, monthly and yearly goals. Also responsible for maintaining my existing client base by contacting them on a regular basis explaining and reviewing monthly and yearly reports and asking for additional placements. My territory placed of $2.5 million each month in placements. I increased company profits and growth annually and trained Reps in new Territories and Supported them. Regional Account Manager 10/2012 to 03/2013 Company Name City , State Responsible for new territory in Ohio and Kentucky selling toxicology laboratory services to physician practices. Also, hired, trained and supported staff to place in the practices to work for the laboratory processing specimens. The company closed and is under investigation for some billing practices. DISTRICT SALES MANAGER 02/1998 to 02/2001 Company Name City , State Selling collection service, accounts receivable solutions, credit reporting, instant credit information, database management, billing service, direct mail service and pre-collect and insurance cure work to Physicians and Medical Facilities. My territory included half of the state of Ohio and Northern Kentucky, Louisville and Lexington. I also accepted responsibility for neighboring territories when necessary. I held a position among the top three during the entire year of 1999. This accomplishment kept me in the Sales Summit Club for the entire year. I exceeded all goals and strived to be an asset to the company. Education and Training Seminars: Wilson Learning System Sales Training, Zig Ziglar, Motivation Training, Sandler Sales Training, Dale Carnegie, Dare to be Different by Bob Clements International, Inc., How to Master the Art of Selling by Tom Hopkins International, Elemental Selling by Jeffrey Gitomer at Business Marketing Services, Building Customer Relationships by Waste Management Training Team, and Quality Sales Training by Waste Management Training Team. Account Manager 04/2012 to 02/2015 Company Name City , State Responsible for helping new start up billing company acquire new clients in Southern Ohio and Kentucky. Sold Allscripts software with meaningful use allowances, sold billing and credentialing services and continued to support the client and their staff. This company changed their business plan and layed off outside sales team to grow the business by acquiring failing billing companies who were losing their physician clients to hospital and large physician buyouts. Education High School Diploma : Required and Business 1977 Suncoast City , State , United States I was a member of DECA which is Distributive Education Clubs of America and I was able to work a part time job for school credits and business experience. My positions were managing a golf pro shop of a country club part time and working the late day shift as team leader for a Publix Bakery Department. Skills Inside and Outside Sales, Customer Service, Salesforce, Act, and Goldmine CRM, Allscripts Software, Outlook, Practice Fusion Software, Appointment Setting, Cold Calling, Presenting, Closing and Client Retention. Database management, direct mail, insurance, marketing, reporting and training and support.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME678037566" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_678037566_1_440585277" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="678037566FNAM1"> </span> <span> </span> <span class="field lName" id="678037566LNAM1"> SALES EXECUTIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM678037568" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM678037568"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678037568_1_440585282" style="padding-top:0px;"> <div class="field singlecolumn" id="678037568FRFM1"> <p align="LEFT"> Sales and Customer Service Professional with proven record of accomplishment growing client list and maintaining existing clients. Delivered consistent gains in growth, profits and customer satisfaction and retention through expertise in customer relationship management. Expert troubleshooter, innovative problem-solver. Proactive in ensuring high levels of client satisfaction. Diverse Sales Experience Selling to Businesses, in Medical and Commercial as well as Selling to Consumers. Exceptional communication and interpersonal skills; talent for quickly establishing rapport, cultivating relationships and building loyalty by becoming a trusted customer resource. Unparalleled commitment to customer retention by providing superior service. Disciplined, Independent, Driven and Motivated Professional with Experience in many industries selling to Buyers at all Levels. Both a Hunter and a Harvester who enjoys prospecting, presenting and closing the sale, as well as client retention and stellar customer service. </p> </div> </div> </div> <div class="section" id="SECTION_HILT678037569" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT678037569"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678037569_1_440995948" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="678037569SKC11"> <ul> <li> Grew placements with FFCC Inc. from under a hundred thousand to over two and a half million per month. The company had five collectors when I accepted the position and they have well over 80 collectors now. Fees grew from under $20,000.00 per month to over $100,000.00 per month. </li> </ul> </td> <td class="field twocol_2" id="678037569SKC21"> <ul> <li> Started a new company for Silent Owners in the Tri State area and required another employee to assist with servicing the growing client list and the company was later sold and has been sold 4 other times and is in business with many of the initial clients as State Chemical Company.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM678038093" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM678038093"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678038093_1_440999108" style="padding-top:0px;"> <div class="field singlecolumn" id="678038093FRFM1"> <p align="LEFT"> I spoke at a yearly even at Beckfield College for Jenny Clem to students about Accounts Receivable, Billing and Collections.</p> <br/> <p align="LEFT"> I was a member of PAHCOM and attended monthly and annual events to represent my company and services as well as attended conferences as a Vendor and Speaker. </p> <br/> <p align="LEFT"> Trained new Employees in new territories with FFCC INC. Was responsible for also helping them canvass their territory to ramp up and build the new client list. </p> <br/> <p align="LEFT"> With I C System Inc. in just under 3 years I became ranked the number 3 Representative out of 65 Representatives in the United States.</p> <br/> <p align="LEFT"> With Ohio Truck Body I was promoted from Inside Sales Coordinator to Outside Sales Manager within two years of learning the business.</p> <br/> <p align="LEFT"> While working for Fyr Fyter Sales and Service I was offered a position to leave the company with a Manager to work for them in a new position with a compensation increase and opportunity for growth and advancement.</p> <br/> <p align="LEFT"> With ChangeMed I acquired five of the largest clients for the company within a few months of accepting the position. </p> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR678037570" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR678037570"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678037570_1_440585279" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="678037570JTIT1"> SALES EXECUTIVE</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="678037570JSTD1"> 02/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="678037570EDDT1"> 10/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="678037570COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="678037570JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="678037570JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="678037570JDES1" itemprop="description"> <ul> <li> Sold collection services to provide accounts receivable solutions to Physicians in both large and small medical offices, hospitals, and any other businesses extending credit.</li> <li> My goal each day was to prospect for new profitable clients meet daily, weekly, monthly and yearly goals.</li> <li> Also responsible for maintaining my existing client base by contacting them on a regular basis explaining and reviewing monthly and yearly reports and asking for additional placements.</li> <li> My territory placed of $2.5 million each month in placements.</li> <li> I increased company profits and growth annually and trained Reps in new Territories and Supported them.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_678037570_2_441002923" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="678037570JTIT2"> Regional Account Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="678037570JSTD2"> 10/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="678037570EDDT2"> 03/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="678037570COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="678037570JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="678037570JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="678037570JDES2" itemprop="description"> <p align="LEFT"> Responsible for new territory in Ohio and Kentucky selling toxicology laboratory services to physician practices. Also, hired, trained and supported staff to place in the practices to work for the laboratory processing specimens. The company closed and is under investigation for some billing practices. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_678037570_3_440585280" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="678037570JTIT3"> DISTRICT SALES MANAGER</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="678037570JSTD3"> 02/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="678037570EDDT3"> 02/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="678037570COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="678037570JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="678037570JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="678037570JDES3" itemprop="description"> <ul> <li> Selling collection service, accounts receivable solutions, credit reporting, instant credit information, database management, billing service, direct mail service and pre-collect and insurance cure work to Physicians and Medical Facilities.</li> <li> My territory included half of the state of Ohio and Northern Kentucky, Louisville and Lexington.</li> <li> I also accepted responsibility for neighboring territories when necessary.</li> <li> I held a position among the top three during the entire year of 1999.</li> <li> This accomplishment kept me in the Sales Summit Club for the entire year.</li> <li> I exceeded all goals and strived to be an asset to the company.</li> <li> Education and Training Seminars: Wilson Learning System Sales Training, Zig Ziglar, Motivation Training, Sandler Sales Training, Dale Carnegie, Dare to be Different by Bob Clements International, Inc., How to Master the Art of Selling by Tom Hopkins International, Elemental Selling by Jeffrey Gitomer at Business Marketing Services, Building Customer Relationships by Waste Management Training Team, and Quality Sales Training by Waste Management Training Team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_678037570_4_441004352" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="678037570JTIT4"> Account Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="678037570JSTD4"> 04/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="678037570EDDT4"> 02/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="678037570COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="678037570JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="678037570JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="678037570JDES4" itemprop="description"> <p align="LEFT"> Responsible for helping new start up billing company acquire new clients in Southern Ohio and Kentucky. Sold Allscripts software with meaningful use allowances, sold billing and credentialing services and continued to support the client and their staff. </p> <br/> <p align="LEFT"> This company changed their business plan and layed off outside sales team to grow the business by acquiring failing billing companies who were losing their physician clients to hospital and large physician buyouts.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC678037571" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC678037571"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678037571_1_440999541" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="678037571DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="678037571STUY1"> Required and Business</span> <span class="datesWrapper"> <span class="jobdates" id="678037571GRYR1"> 1977</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="678037571SCHO1" itemprop="name"> Suncoast </span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="678037571SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="678037571SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="678037571SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="678037571FRFM1"> <p align="LEFT"> I was a member of DECA which is Distributive Education Clubs of America and I was able to work a part time job for school credits and business experience. My positions were managing a golf pro shop of a country club part time and working the late day shift as team leader for a Publix Bakery Department.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL678037574" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL678037574"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_678037574_1_440585283" style="padding-top:0px;"> <div class="field singlecolumn" id="678037574FRFM1"> <p align="LEFT"> Inside and Outside Sales, Customer Service, Salesforce, Act, and Goldmine CRM, Allscripts Software, Outlook, Practice Fusion Software, Appointment Setting, Cold Calling, Presenting, Closing and Client Retention. Database management, direct mail, insurance, marketing, reporting and training and support.</p> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Actively seeking a Full Time position in Technology within an organization utilizing my skillset and innovation to grow in a success driven atmosphere. Highlights Win10, 8, 7, Vista, XP, Server 2013, ipad, tablets Hardware: PC Setup/Configuration/Integration/ Printers, Monitors, Routers, Scanners, Cables Software: IE 10,9,MS Suite, Adobe Reader, Firefox, Mozilla, Wi-Fi Experience Sales Associate Nov 2011 to Current Company Name － City , State Interact and assist customers, co-workers, Loss Prevention and Management, take direction from supervisor on assigned tasks and notify upon completion, notify Loss Prevention of suspicious activity and safety hazards, answer phone, provide customer service on sales floor while assisting with recovery. Materials Handler Jun 2008 to Mar 2009 Company Name － City , State Extract parts from inventory for kits to be assembled on production floor, audits, notify supervisor of completed tasks, data entry, technical support. Mailroom Clerk Oct 2007 to Feb 2008 Company Name － City , State Process incoming/outgoing mail via electronic processor, distribute interoffice mail, retrieve files for underwriter department, follow up with supervisor with updates on progress, faxing, copying,. Warehouse Clerk Dec 2006 to Oct 2007 Company Name － City , State Assist shipping manager prepare outgoing orders, assist supervisor verify incoming supplies from receiving dock and replenish back into inventory, record new inventory counts and follow up with supervisor to keep records accurate, replenish supplies to production floor for assembly, place supply orders via purchasing manager, distribute interoffice mail. Education AS , Network Engineering 2017 Moorpark College Network Engineering AS , Computer Information Systems 2007 Moorpark College Computer Information Systems 1994 Simi Valley High School Graduate Skills Adobe, Cables, Hardware, copying, customer service, data entry, direction, faxing, IE, inventory, Loss Prevention, mail, Win, Monitors, PC Setup, Printers, progress, purchasing, receiving, Routers, safety, sales, Scanners, shipping, supervisor, technical support, phone, underwriter, Vista

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME676351588" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_676351588_1_439554584" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="676351588FNAM1"> </span> <span> </span> <span class="field" id="676351588LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM676351590" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM676351590"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_676351590_1_439554593" style="padding-top:0px;"> <div class="field singlecolumn" id="676351590FRFM1"> Actively seeking a Full Time position in Technology within an organization utilizing my skillset and innovation to grow in a success driven atmosphere.</div> </div> </div> <div class="section" id="SECTION_HILT676351591" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT676351591"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_676351591_1_439554594" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="676351591SKC11"> Win10, 8, 7, Vista, XP, Server 2013, ipad, tablets Hardware: PC Setup/Configuration/Integration/ Printers, Monitors, Routers, Scanners, Cables Software: IE 10,9,MS Suite, Adobe Reader, Firefox, Mozilla, Wi-Fi</td> <td class="field twocol_2" id="676351591SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM676352158" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR676351592" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR676351592"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_676351592_1_439554586" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="676351592JTIT1"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="676351592JSTD1"> Nov 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="676351592EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="676351592COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="676351592JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="676351592JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="676351592JDES1" itemprop="description"> <ul> <li> Interact and assist customers, co-workers, Loss Prevention and Management, take direction from supervisor on assigned tasks and notify upon completion, notify Loss Prevention of suspicious activity and safety hazards, answer phone, provide customer service on sales floor while assisting with recovery.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_676351592_2_439554587" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="676351592JTIT2"> Materials Handler</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="676351592JSTD2"> Jun 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="676351592EDDT2"> Mar 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="676351592COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="676351592JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="676351592JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="676351592JDES2" itemprop="description"> <ul> <li> Extract parts from inventory for kits to be assembled on production floor, audits, notify supervisor of completed tasks, data entry, technical support.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_676351592_3_439554588" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="676351592JTIT3"> Mailroom Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="676351592JSTD3"> Oct 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="676351592EDDT3"> Feb 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="676351592COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="676351592JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="676351592JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="676351592JDES3" itemprop="description"> <ul> <li> Process incoming/outgoing mail via electronic processor, distribute interoffice mail, retrieve files for underwriter department, follow up with supervisor with updates on progress, faxing, copying,.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_676351592_4_439554589" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="676351592JTIT4"> Warehouse Clerk</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="676351592JSTD4"> Dec 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="676351592EDDT4"> Oct 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="676351592COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="676351592JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="676351592JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="676351592JDES4" itemprop="description"> <ul> <li> Assist shipping manager prepare outgoing orders, assist supervisor verify incoming supplies from receiving dock and replenish back into inventory, record new inventory counts and follow up with supervisor to keep records accurate, replenish supplies to production floor for assembly, place supply orders via purchasing manager, distribute interoffice mail.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC676351593" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC676351593"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_676351593_1_439554590" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="676351593DGRE1" itemprop="name"> AS</span> <span> , </span> <span class="programline" id="676351593STUY1"> Network Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="676351593GRYR1"> 2017</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="676351593SCHO1" itemprop="name"> Moorpark College</span> <span class="joblocation jobcity" id="676351593SCIT1"> </span> <span class="joblocation jobstate" id="676351593SSTA1"> </span> <span class="joblocation jobstate" id="676351593SCNT1"> </span> </span> <span class="field" id="676351593FRFM1"> Network Engineering</span> </div> </div> <div class="paragraph" id="PARAGRAPH_676351593_2_439554591" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="676351593DGRE2" itemprop="name"> AS</span> <span> , </span> <span class="programline" id="676351593STUY2"> Computer Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="676351593GRYR2"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="676351593SCHO2" itemprop="name"> Moorpark College</span> <span class="joblocation jobcity" id="676351593SCIT2"> </span> <span class="joblocation jobstate" id="676351593SSTA2"> </span> <span class="joblocation jobstate" id="676351593SCNT2"> </span> </span> <span class="field" id="676351593FRFM2"> Computer Information Systems</span> </div> </div> <div class="paragraph" id="PARAGRAPH_676351593_3_439554592" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="676351593DGRE3" itemprop="name"> </span> <span class="programline" id="676351593STUY3"> </span> <span class="datesWrapper"> <span class="jobdates" id="676351593GRYR3"> 1994</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="676351593SCHO3" itemprop="name"> Simi Valley High School Graduate</span> <span class="joblocation jobcity" id="676351593SCIT3"> </span> <span class="joblocation jobstate" id="676351593SSTA3"> </span> <span class="joblocation jobstate" id="676351593SCNT3"> </span> </span> <span class="field" id="676351593FRFM3"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL676351595" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL676351595"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_676351595_1_439554595" style="padding-top:0px;"> <div class="field singlecolumn" id="676351595FRFM1"> Adobe, Cables, Hardware, copying, customer service, data entry, direction, faxing, IE, inventory, Loss Prevention, mail, Win, Monitors, PC Setup, Printers, progress, purchasing, receiving, Routers, safety, sales, Scanners, shipping, supervisor, technical support, phone, underwriter, Vista</div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Summary Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Also have some Sales Representative Skills. Highlights Reliable and punctual Reliable team worker Cash handling Comfortable standing for long time periods Math and language skills Conversant in Spanish Restaurant management Excellent multi-tasker fast learner self-motivated able to work in fast-paced environment able to count daily bank deposit able to stay busy and focused while on the job Experience Sales Representative Sep 2015 to Sep 2015 Company Name － City , State Keep records of purchases, sales, and requisitions. Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations. Collaborate with colleagues to exchange information, such as selling strategies or marketing information. Demonstrate and explain the operation and use of products. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products. Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments. Complete expense reports, sales reports, or other paperwork. Complete product and development training as required. Swing Manager Aug 2012 to Sep 2015 Company Name － City , State Made sure Crew Members had designated breaks. Close and Open store in a timely manner. Run a shift with the full responsibility that comes with being in charge. Verify that prepared food meets requirements for quality and quantity. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Recorded customer orders and repeated them back in a clear, understandable manner. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Properly portioned and packaged take-out foods for customers. Clean food preparation areas, cooking surfaces, and utensils. Maintain sanitation, health, and safety standards in work areas. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions. Investigate and resolve complaints regarding food quality, service, or accommodations. Take food and drink orders and receive payment from customers. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Clean, stock, and restock workstations and display cases. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary. Serve orders to customers at windows, counters, or tables. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, service, or accommodations. Store food in designated containers and storage areas to prevent spoilage. Take and record temperature of food and food storage areas such as refrigerators and freezers. Remove trash and clean kitchen garbage containers. Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items. Operate cash register, handle money, and give correct change. Prepare and serve a variety of beverages such as coffee, tea, and soft drinks. Assembler Apr 2015 to Jun 2015 Company Name － City , State Be able to lift at least 30lbs. Occasionally work under little supervision. Be fast and efficient in attaching parts. Inspect, operate, and test completed products to verify functioning, machine capabilities, or conformance to customer specifications. Rework, repair, or replace damaged parts or assemblies. Read and interpret assembly blueprints or specifications manuals and plan assembly or building operations. Shovel, sweep, or otherwise clean work areas. Maintain stocks of parts. Lubricate moving parts. Disassemble defective equipment so that repairs can be made, using hand tools. Adjust working parts, such as fan belts, contacts, and springs, using hand tools and gauges. Crew Sep 2014 to Nov 2014 Company Name － City , State Train workers in food preparation, and in service, sanitation, and safety procedures. Take food and drink orders and receive payment from customers. Compile and balance cash receipts at the end of the day or shift. Clean, stock, and restock workstations and display cases. Perform various financial activities such as cash handling, and deposit preparation. Wash, cut, and prepare foods designated for cooking. Supervise and participate in kitchen and dining area cleaning activities. Estimate ingredients and supplies required to prepare a recipe. Check identification of customers to verify age requirements for purchase of alcohol. Resolve customer complaints regarding food service. Clean bars, work areas, and tables. Present bills and accept payments. Education High School Diploma Jun 2014 Saint James High School － City , State , United States Maintained B honor roll. 3.0 GPA Involved with Music & Music Projects through and out of school. Member of Latina's Club Languages Bilingual, speaks fluent Spanish Skills Cash handling, cash register, cooking, resolving customer complaints, delivery, expense reports, fast, hand tools, inspecting, marketing, market meetings, money, repairs, safety, selling, sales, sales reports, fluent Spanish, supervision.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME663812984" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_663812984_1_431777181" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="663812984FNAM1"> </span> <span> </span> <span class="field" id="663812984LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM663812986" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM663812986"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663812986_1_431779530" style="padding-top:0px;"> <div class="field singlecolumn" id="663812986FRFM1"> <p align="LEFT"> Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.<font color="#000000"> Also have some Sales Representative Skills.</font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_HILT663812987" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT663812987"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663812987_1_431780157" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="663812987SKC11"> <ul> <li> Reliable and punctual</li> <li> Reliable team worker</li> <li> Cash handling</li> <li> Comfortable standing for long time periods</li> <li> Math and language skills</li> <li> Conversant in Spanish</li> <li> Restaurant management</li> <li> Excellent multi-tasker</li> </ul> </td> <td class="field twocol_2" id="663812987SKC21"> <ul> <li> fast learner</li> <li> self-motivated</li> <li> able to work in fast-paced environment</li> <li> able to count daily bank deposit</li> <li> able to stay busy and focused while on the job</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR663812988" style="padding-top:5px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR663812988"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663812988_1_431777184" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663812988JTIT1"> Sales Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="663812988JSTD1"> Sep 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="663812988EDDT1"> Sep 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663812988COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="663812988JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663812988JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="663812988JDES1" itemprop="description"> <ul> <li> Keep records of purchases, sales, and requisitions.</li> <li> Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.</li> <li> Collaborate with colleagues to exchange information, such as selling strategies or marketing information.</li> <li> Demonstrate and explain the operation and use of products.</li> <li> Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.</li> <li> Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.</li> <li> Complete expense reports, sales reports, or other paperwork.</li> <li> Complete product and development training as required.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663812988_2_431777185" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663812988JTIT2"> Swing Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="663812988JSTD2"> Aug 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="663812988EDDT2"> Sep 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663812988COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="663812988JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663812988JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="663812988JDES2" itemprop="description"> <ul> <li> Made sure Crew Members had designated breaks.</li> <li> Close and Open store in a timely manner.</li> <li> Run a shift with the full responsibility that comes with being in charge.</li> <li> Verify that prepared food meets requirements for quality and quantity.</li> <li> Up-sold additional menu items, beverages and desserts to increase restaurant profits.</li> <li> Recorded customer orders and repeated them back in a clear, understandable manner.</li> <li> Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.</li> <li> Properly portioned and packaged take-out foods for customers.</li> <li> Clean food preparation areas, cooking surfaces, and utensils.</li> <li> Maintain sanitation, health, and safety standards in work areas.</li> <li> Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.</li> <li> Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.</li> <li> Investigate and resolve complaints regarding food quality, service, or accommodations.</li> <li> Take food and drink orders and receive payment from customers.</li> <li> Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.</li> <li> Clean, stock, and restock workstations and display cases.</li> <li> Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.</li> <li> Serve orders to customers at windows, counters, or tables.</li> <li> Count money and make bank deposits.</li> <li> Investigate and resolve complaints regarding food quality, service, or accommodations.</li> <li> Store food in designated containers and storage areas to prevent spoilage.</li> <li> Take and record temperature of food and food storage areas such as refrigerators and freezers.</li> <li> Remove trash and clean kitchen garbage containers.</li> <li> Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.</li> <li> Operate cash register, handle money, and give correct change.</li> <li> Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663812988_3_431777186" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663812988JTIT3"> Assembler</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="663812988JSTD3"> Apr 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="663812988EDDT3"> Jun 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663812988COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="663812988JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663812988JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="663812988JDES3" itemprop="description"> <ul> <li> Be able to lift at least 30lbs.</li> <li> Occasionally work under little supervision.</li> <li> Be fast and efficient in attaching parts.</li> <li> Inspect, operate, and test completed products to verify functioning, machine capabilities, or conformance to customer specifications.</li> <li> Rework, repair, or replace damaged parts or assemblies.</li> <li> Read and interpret assembly blueprints or specifications manuals and plan assembly or building operations.</li> <li> Shovel, sweep, or otherwise clean work areas.</li> <li> Maintain stocks of parts.</li> <li> Lubricate moving parts.</li> <li> Disassemble defective equipment so that repairs can be made, using hand tools.</li> <li> Adjust working parts, such as fan belts, contacts, and springs, using hand tools and gauges.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_663812988_4_431777187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="663812988JTIT4"> Crew</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="663812988JSTD4"> Sep 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="663812988EDDT4"> Nov 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="663812988COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="663812988JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="663812988JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="663812988JDES4" itemprop="description"> <ul> <li> Train workers in food preparation, and in service, sanitation, and safety procedures.</li> <li> Take food and drink orders and receive payment from customers.</li> <li> Compile and balance cash receipts at the end of the day or shift.</li> <li> Clean, stock, and restock workstations and display cases.</li> <li> Perform various financial activities such as cash handling, and deposit preparation.</li> <li> Wash, cut, and prepare foods designated for cooking.</li> <li> Supervise and participate in kitchen and dining area cleaning activities.</li> <li> Estimate ingredients and supplies required to prepare a recipe.</li> <li> Check identification of customers to verify age requirements for purchase of alcohol.</li> <li> Resolve customer complaints regarding food service.</li> <li> Clean bars, work areas, and tables.</li> <li> Present bills and accept payments.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC663812989" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC663812989"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663812989_1_431777189" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="663812989DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="663812989STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="663812989GRYR1"> Jun 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="663812989SCHO1" itemprop="name"> Saint James High School</span> <span> － </span> <span class="joblocation jobcity" id="663812989SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="663812989SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="663812989SCNT1"> United States</span> </span> <span class="field" id="663812989FRFM1"> <p align="LEFT"> Maintained B honor roll. </p> <p align="LEFT"> 3.0 GPA</p> <p align="LEFT"> Involved with Music &amp; Music Projects through and out of school.</p> <p align="LEFT"> Member of Latina's Club</p> </span> </div> </div> </div> <div class="section" id="SECTION_LANG663813004" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG663813004"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663813004_1_431777190" style="padding-top:0px;"> <div class="field singlecolumn" id="663813004FRFM1"> <p align="LEFT"> Bilingual, speaks fluent Spanish</p> </div> </div> </div> <div class="section" id="SECTION_SKLL663813005" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL663813005"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_663813005_1_431777191" style="padding-top:0px;"> <div class="field singlecolumn" id="663813005FRFM1"> <p align="LEFT"> Cash handling, cash register, cooking, resolving customer complaints, delivery, expense reports, fast, hand tools, inspecting, marketing, market meetings, money, repairs, safety, selling, sales, sales reports, fluent Spanish, supervision.</p> </div> </div> </div> </div>

SALES

D2B SALES Career Overview Highly enthusiastic customer service professional with 10 years client interface experience.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Core Strengths Strong organizational skills Active listening skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Energetic work attitude Customer service expert Telecommunication skills Adaptive team player Opening/closing procedures Accomplishments Customer Assistance   Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service   Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales   Consistently generated additional revenue through skilled sales techniques. Work Experience D2B Sales May 2015 Company Name － City , State Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach. Customer Service Sep 2013 Company Name － City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction. Customer Service Rep Sep 2013 to May 2015 Company Name － City , State Prevented store losses using awareness, attention to detail and integrity.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Accurately logged all daily shipping and receiving orders.Kept abreast of rapidly evolving technology. Trainer New Hire Customer Service Specialist Jan 2000 to Jan 2006 Company Name － City , State MS Office power-user with additional proficiencies in assorted 2001-2010 databases. Provided telephone, online and face-to-face customer service/support within Awards high-volume call centers (handling an average of 95 calls/internet inquiries daily), busy retail customer service desks and five-star resorts. Top Performer Award, 2008, 2009 Six-Time Employee of Pe rformance Re vie w Exce rpts the Month, 2004 to 2006 & the second year in a row, Tracy has been the top performer on my team For Five Service Star &exceeded her call metrics goals by 15% ...excellent communication, Awards, 2000 to 2004 technical support and troubleshooting skills & excels in working has independently in a fast-paced environment & become my # 1 trainer of Compute r Skills new hires & (2000, 2002, 2003&2006 Performance Review, Drakes Janitorial Service.) Word, Excel, PowerPoint, &Tracy exemplifies excellent customer service & consistently thinks outside Access, Outlook, ACT!, SQL the box and finds creative ways to solve customer problems & Identifies opportunities to increase customer retention and satisfaction through Mission State me nt the use of up/cross-selling strategies and excellent communication skills Strive to exceed &well organized, with the ability to multitask and prioritize workload & customer/ employer documents in detail all interactions with customers & (2005 Performance expectations by delivering Handles the demands of a high-volume customer service desk with ease & second-to-none service. exemplary customer service and complaint handling skills &dedicated and Maintain customer centricity in all initiatives &Our guests routinely rave about the above-and-beyond service and and interactions, always personalized attention they receive from Tracy & highly resourceful & a putting the customer first. consummate customer service professional Trained 95 new employees quarterly. Educational Background ASSOCIATE OF SCIENCE DEGREE , X-Ray Science 2003 HIGHTECHINSTITU － City , State Coursework in Business Administration and Organizational DevelopmentCoursework in Business, Marketing and Communications Skills ACT!, Call Center, CL, com, excellent communication, excellent customer service, Customer Service, customer care, customer care, databases, Documentation, fast, Access, Excel, MS Office, Outlook, PowerPoint, 2000, nt, Word, problem solving, relationship building, retail, Selling, Sales Support, SQL, SUPERVISOR, technical support, User Support, telephone, trainer, Troubleshooting, well organized

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME634852345" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_634852345_1_413216420" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="634852345FNAM1"> </span> <span> </span> <span class="field" id="634852345LNAM1"> D2B SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM634852347" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM634852347"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852347_1_413217121" style="padding-top:0px;"> <div class="field singlecolumn" id="634852347FRFM1"> <p align="LEFT"> Highly enthusiastic customer service professional with 10 years client interface experience.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.</p> </div> </div> </div> <div class="section" id="SECTION_HILT634852348" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT634852348"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852348_1_413217448" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="634852348SKC11"> <ul> <li> Strong organizational skills</li> <li> Active listening skills</li> <li> Seasoned in conflict resolution</li> <li> Sharp problem solver</li> <li> Courteous demeanor</li> <li> Energetic work attitude</li> <li> Customer service expert</li> <li> Telecommunication skills</li> <li> Adaptive team player</li> </ul> </td> <td class="field twocol_2" id="634852348SKC21"> <ul> <li> Opening/closing procedures</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM634852349" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM634852349"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852349_1_413217548" style="padding-top:0px;"> <div class="field singlecolumn" id="634852349FRFM1"> <p align="LEFT"> <i> Customer Assistance</i>  </p> <ul> <li> Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. </li> </ul> <p align="LEFT"> <i> Customer Service</i>  </p> <ul> <li> Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.</li> </ul> <p align="LEFT"> <i> Sales</i>  </p> <ul> <li> Consistently generated additional revenue through skilled sales techniques.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR634852350" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR634852350"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852350_1_413215676" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="634852350JTIT1"> D2B Sales</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="634852350JSTD1"> May 2015</span> <span class="jobdates" format="%b %Y" id="634852350EDDT1"> </span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="634852350COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="634852350JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="634852350JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="634852350JDES1" itemprop="description"> <p align="LEFT"> Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_634852350_2_413214680" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="634852350JTIT2"> Customer Service </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="634852350JSTD2"> Sep 2013</span> <span class="jobdates" format="%b %Y" id="634852350EDDT2"> </span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="634852350COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="634852350JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="634852350JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="634852350JDES2" itemprop="description"> <ul> <li> Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_634852350_3_413216247" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="634852350JTIT3"> Customer Service Rep</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="634852350JSTD3"> Sep 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="634852350EDDT3"> May 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="634852350COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="634852350JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="634852350JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="634852350JDES3" itemprop="description"> <p align="LEFT"> Prevented store losses using awareness, attention to detail and integrity.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Accurately logged all daily shipping and receiving orders.Kept abreast of rapidly evolving technology.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_634852350_4_413214681" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="634852350JTIT4"> Trainer New Hire Customer Service Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="634852350JSTD4"> Jan 2000</span> <span> to </span> <span class="jobdates" format="%b %Y" id="634852350EDDT4"> Jan 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="634852350COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="634852350JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="634852350JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="634852350JDES4" itemprop="description"> <ul> <li> MS Office power-user with additional proficiencies in assorted 2001-2010 databases.</li> <li> Provided telephone, online and face-to-face customer service/support within Awards high-volume call centers (handling an average of 95 calls/internet inquiries daily), busy retail customer service desks and five-star resorts.</li> <li> Top Performer Award, 2008, 2009 Six-Time Employee of Pe rformance Re vie w Exce rpts the Month, 2004 to 2006 &amp; the second year in a row, Tracy has been the top performer on my team For Five Service Star &amp;exceeded her call metrics goals by 15% ...excellent communication, Awards, 2000 to 2004 technical support and troubleshooting skills &amp; excels in working has independently in a fast-paced environment &amp; become my # 1 trainer of Compute r Skills new hires &amp; (2000, 2002, 2003&amp;2006 Performance Review, Drakes Janitorial Service.) Word, Excel, PowerPoint, &amp;Tracy exemplifies excellent customer service &amp; consistently thinks outside Access, Outlook, ACT!, SQL the box and finds creative ways to solve customer problems &amp; Identifies opportunities to increase customer retention and satisfaction through Mission State me nt the use of up/cross-selling strategies and excellent communication skills Strive to exceed &amp;well organized, with the ability to multitask and prioritize workload &amp; customer/ employer documents in detail all interactions with customers &amp; (2005 Performance expectations by delivering Handles the demands of a high-volume customer service desk with ease &amp; second-to-none service.</li> <li> exemplary customer service and complaint handling skills &amp;dedicated and Maintain customer centricity in all initiatives &amp;Our guests routinely rave about the above-and-beyond service and and interactions, always personalized attention they receive from Tracy &amp; highly resourceful &amp; a putting the customer first.</li> <li> consummate customer service professional Trained 95 new employees quarterly.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC634852351" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC634852351"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852351_1_413214683" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="634852351DGRE1" itemprop="name"> ASSOCIATE OF SCIENCE DEGREE</span> <span> , </span> <span class="programline" id="634852351STUY1"> X-Ray Science</span> <span class="datesWrapper"> <span class="jobdates" id="634852351GRYR1"> 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="634852351SCHO1" itemprop="name"> HIGHTECHINSTITU</span> <span> － </span> <span class="joblocation jobcity" id="634852351SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="634852351SSTA1"> State</span> <span class="joblocation jobstate" id="634852351SCNT1"> </span> </span> <span class="field" id="634852351FRFM1"> <p align="LEFT"> Coursework in Business Administration and Organizational DevelopmentCoursework in Business, Marketing and Communications</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL634852352" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL634852352"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_634852352_1_413214684" style="padding-top:0px;"> <div class="field singlecolumn" id="634852352FRFM1"> <p align="LEFT"> ACT!, Call Center, CL, com, excellent communication, excellent customer service, Customer Service, customer</p> <br/> <p align="LEFT"> care, customer care, databases, Documentation, fast, Access, Excel, MS Office, Outlook, PowerPoint, 2000, nt, Word, problem solving, relationship building, retail, Selling, Sales Support, SQL, SUPERVISOR, technical support, User Support, telephone, trainer, Troubleshooting, well organized</p> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Serviceoriented employee with 19 year background in Customer Service. Dedicated to making customers happy and aiding in fulfilling their needs, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Willing to go the extra mile and do what it takes to get the task done. Whether it's taking orders via phone or in person. Will take the time and care needed, to make sure the job and task at hand are done right. Highlights High customer service standards Strong organizational skills Active listening skills Courteous demeanor Energetic work attitude Adaptive team player Accomplishments Customer Service   Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales   Consistently generated additional revenue through skilled sales techniques. Product Sales   Cross-sold services, upgrading customers to different plans and product packages. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Experience Sales Associate 11/2008 Company Name City , State Answer customers' questions about merchandise and advise customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Pack customer purchases in bags or cartons. Take inventory or examine merchandise to identify items to be reordered or replenished. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Stamp, attach, or change price tags on merchandise, referring to price list. Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles. Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Lead Decorator 07/2003 to 09/2014 Company Name City , State Oversee activities directly related to making products or providing services. Train new employees, or oversee those personnel processes. Determine goods and services to be sold, based on forecasts of customer demand. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Plan and direct activities such as sales promotions, coordinating with other department heads as required. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Plan store layouts or design displays. Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly. Set oven temperatures and place items into hot ovens for baking. Combine measured ingredients in bowls of mixing, blending, or cooking machinery. Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers. Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products. Place dough in pans, molds, or on sheets and bake in production ovens or on grills. Check the quality of raw materials to ensure that standards and specifications are met. Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary. Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes. Decorate baked goods, such as cakes or pastries. Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions. Prepare or maintain inventory or production records. Order or receive supplies or equipment. Operate slicing or wrapping machines. Develop new recipes for baked goods. Work one on one with customers to help fill their needs. Sit down with customers to design both birthday cakes, anniversary cakes and wedding cakes. Decorator 04/1996 to 11/2000 Company Name City , State Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions. Decorate baked goods, such as cakes or pastries. Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes. Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary. Customer Service Phones Deliveries. Education High School Diploma May 1999 Coastal Carolina University City , State Marine Sciences High School Diploma Trinity High School City , State Skills advertising, cash register, color, cooking, Critical Thinking, Customer Service, Decision Making, English, maintain inventory, inventory, Listening, machinery, Marketing, materials, personnel, processes, product-marketing, Speaking, quality, Reading, safety, Sales, tables, Phones, Time Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME633459495" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_633459495_1_412285364" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="633459495FNAM1"> </span> <span> </span> <span class="field lName" id="633459495LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM633459497" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM633459497"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459497_1_412285372" style="padding-top:0px;"> <div class="field singlecolumn" id="633459497FRFM1"> Serviceoriented employee with 19 year background in Customer Service. Dedicated to making customers happy and aiding in fulfilling their needs, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Willing to go the extra mile and do what it takes to get the task done. Whether it's taking orders via phone or in person. Will take the time and care needed, to make sure the job and task at hand are done right. </div> </div> </div> <div class="section" id="SECTION_HILT633459498" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT633459498"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459498_1_412286382" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="633459498SKC11"> <ul> <li> High customer service standards</li> <li> Strong organizational skills</li> <li> Active listening skills</li> <li> Courteous demeanor</li> <li> Energetic work attitude</li> <li> Adaptive team player</li> </ul> </td> <td class="field twocol_2" id="633459498SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM633459733" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM633459733"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459733_1_412286705" style="padding-top:0px;"> <div class="field singlecolumn" id="633459733FRFM1"> <p align="LEFT"> <i> Customer Service</i>  </p> <ul> <li> Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.</li> </ul> <p align="LEFT"> <i> Sales</i>  </p> <ul> <li> Consistently generated additional revenue through skilled sales techniques.</li> </ul> <p align="LEFT"> <i> Product Sales</i>  </p> <ul> <li> Cross-sold services, upgrading customers to different plans and product packages.</li> </ul> <br/> <ul> <li> <i> Customer Interface</i> </li> <li> Greeted customers upon entrance and handled all cash and credit transactions.</li> <li> Assisted customers over the phone regarding store operations, product, promotions and orders. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR633459499" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR633459499"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459499_1_412285367" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633459499JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="633459499JSTD1"> 11/2008</span> <span class="jobdates" format="%m/%Y" id="633459499EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633459499COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="633459499JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="633459499JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="633459499JDES1" itemprop="description"> <ul> <li> Answer customers' questions about merchandise and advise customers on merchandise selection.</li> <li> Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.</li> <li> Pack customer purchases in bags or cartons.</li> <li> Take inventory or examine merchandise to identify items to be reordered or replenished.</li> <li> Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.</li> <li> Stamp, attach, or change price tags on merchandise, referring to price list.</li> <li> Receive, open, unpack and issue sales floor merchandise.</li> <li> Clean display cases, shelves, and aisles.</li> <li> Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633459499_2_412285366" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633459499JTIT2"> Lead Decorator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="633459499JSTD2"> 07/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="633459499EDDT2"> 09/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633459499COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="633459499JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="633459499JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="633459499JDES2" itemprop="description"> <ul> <li> Oversee activities directly related to making products or providing services.</li> <li> Train new employees, or oversee those personnel processes.</li> <li> Determine goods and services to be sold, based on forecasts of customer demand.</li> <li> Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.</li> <li> Plan and direct activities such as sales promotions, coordinating with other department heads as required.</li> <li> Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.</li> <li> Plan store layouts or design displays.</li> <li> Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.</li> <li> Set oven temperatures and place items into hot ovens for baking.</li> <li> Combine measured ingredients in bowls of mixing, blending, or cooking machinery.</li> <li> Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers.</li> <li> Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.</li> <li> Place dough in pans, molds, or on sheets and bake in production ovens or on grills.</li> <li> Check the quality of raw materials to ensure that standards and specifications are met.</li> <li> Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.</li> <li> Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.</li> <li> Decorate baked goods, such as cakes or pastries.</li> <li> Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.</li> <li> Prepare or maintain inventory or production records.</li> <li> Order or receive supplies or equipment.</li> <li> Operate slicing or wrapping machines.</li> <li> Develop new recipes for baked goods.</li> <li> Work one on one with customers to help fill their needs.</li> <li> Sit down with customers to design both birthday cakes, anniversary cakes and wedding cakes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633459499_3_412285368" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633459499JTIT3"> Decorator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="633459499JSTD3"> 04/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="633459499EDDT3"> 11/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633459499COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="633459499JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="633459499JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="633459499JDES3" itemprop="description"> <ul> <li> Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.</li> <li> Decorate baked goods, such as cakes or pastries.</li> <li> Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.</li> <li> Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.</li> <li> Customer Service Phones Deliveries.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC633459500" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC633459500"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459500_1_412285370" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="633459500DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="633459500STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="633459500GRYR1"> May 1999</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="633459500SCHO1" itemprop="name"> Coastal Carolina University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="633459500SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="633459500SSTA1"> State</span> <span class="joblocation eduCountry" id="633459500SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="633459500FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633459500_2_412285369" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="633459500SCHO2" itemprop="name"> Marine Sciences</span> </span> <span class="paddedline"> <span class="field" id="633459500FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633459500_3_412285371" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="633459500DGRE3" itemprop="name"> High School Diploma</span> <span class="programline" id="633459500STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="633459500SCHO3" itemprop="name"> Trinity High School</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="633459500SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="633459500SSTA3"> State</span> <span class="joblocation eduCountry" id="633459500SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="633459500FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL633459502" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL633459502"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633459502_1_412285373" style="padding-top:0px;"> <div class="field singlecolumn" id="633459502FRFM1"> advertising, cash register, color, cooking, Critical Thinking, Customer Service, Decision Making, English, maintain inventory, inventory, Listening, machinery, Marketing, materials, personnel, processes, product-marketing, Speaking, quality, Reading, safety, Sales, tables, Phones, Time Management</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Reliable and friendly worker who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Highlights Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Strong communication skills Proficient in MS Office Flexible schedule Accomplishments 2014-15 ASU Scholastic Award 2010-2014 Westview High School Honor Roll Proficient in Microsoft Office (Word, Excel, PowerPoint), Valid Driver's License, Food Handler's Card Experience Company Name June 2015 to Current Sales Associate City , State • Ensure great customer service by assisting in location, availability and selection of merchandise  • Maintain store selling floor, fitting rooms, visual displays, presentation and conditions • Assist in daily store recovery, before, during or after store opening hours • Promote current sales and promotions to customers, including pricing of merchandise • Adhere to company policies, procedures, and loss prevention practices • Complete sales transactions and maintain proper accountability at registers • Process merchandise returns and exchanges courteously and under company guidelines • Support all management, leads and sales team at all times Company Name December 2014 to February 2015 Sandwich Artist City , State Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment Prepared prep and sandwiches Daily cleaning Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Demonstrates a complete understanding of menu items and explains them to guests accurately. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift. Prepares food neatly, according to formula, and in a timely manner. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual. Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual. Performs light paperwork duties as assigned. Completes University of SUBWAY�courses as directed Company Name October 2013 to September 2014 Cashier/Sales Associate City , State Folded, straightened, and sorted clothes in Juniors department Rung up customers and bagged purchases Smiles and Says Hi!”  Greets all customers and Associates encountered with a smile and encourages others to smile and say hi.  Assists customers in a friendly, courteous manner. Adheres to the “Yes We Can” policy and efficiently resolves customer's questions and requests.   Supports fellow Associates through Yes We Can actions and behaviors.   Promptly responds to call box/phone pages.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer. Solicits, opens and activates Kohl's Charge applications in accordance with Company standards. Solicits e-mail addresses from customers.  Responds appropriately to POS backup calls and Service Desk calls. Assists at POS and Customer Service as needed and complies with the Company's “2 in-a-line” standard. Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  Processes rainchecks within Company standards. Company Name October 2012 to September 2014 Sandwich Artist City , State Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment Prepared prep and sandwiches Daily cleaning Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Demonstrates a complete understanding of menu items and explains them to guests accurately. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.   Prepares food neatly, according to formula, and in a timely manner. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning. Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual. Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual. Performs light paperwork duties as assigned. Completes University of SUBWAY�courses as directed Education Arizona State University 2018 Bachelor of Arts : African American Studies City , State , United States 08/14-present Arizona State University Skills Customer Service, Retail Sales Associate, Cashier,MS Excel,Office, Powerpoint, Word

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME600426040" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_600426040_1_390564191" style=" padding-top:0px; "> <div class="name bottomborder" itemprop="name"> <span class="field" id="600426040FNAM1"> </span> <span> </span> <span class="field" id="600426040LNAM1"> SALES ASSOCIATE</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM600426046" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM600426046"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426046_1_390565066" style=" padding-top:0px; "> <div class="field singlecolumn" id="600426046FRFM1"> <ul> <li> Reliable and friendly worker who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. </li> <li> Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.</li> <li> <font> </font> <font> High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. </font> <br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT600426047" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT600426047"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426047_1_390565103" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="600426047SKC11"> <ul> <li> Cash handling accuracy</li> <li> Organized</li> <li> Time management</li> <li> Detail-oriented</li> </ul> </td> <td class="field twocol_2" id="600426047SKC21"> <ul> <li> Excellent multi-tasker</li> <li> Strong communication skills</li> <li> Proficient in MS Office</li> <li> Flexible schedule</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM600426042" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM600426042"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426042_1_390564193" style=" padding-top:0px; "> <div class="field singlecolumn" id="600426042FRFM1"> <ul> <li> 2014-15 ASU Scholastic Award</li> <li> 2010-2014 Westview High School Honor Roll</li> <li> Proficient in Microsoft Office (Word, Excel, PowerPoint), Valid Driver's License, Food Handler's Card</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR600426043" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR600426043"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426043_1_406629169" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600426043COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600426043JSTD1"> June 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600426043EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600426043JTIT1"> Sales Associate</span> <br/> <span class="joblocation jobcity" id="600426043JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600426043JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600426043JDES1" itemprop="description"> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Ensure great customer service by assisting in location, availability and selection of merchandise </div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Maintain store selling floor, fitting rooms, visual displays, presentation and conditions</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Assist in daily store recovery, before, during or after store opening hours</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Promote current sales and promotions to customers, including pricing of merchandise</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Adhere to company policies, procedures, and loss prevention practices</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Complete sales transactions and maintain proper accountability at registers</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Process merchandise returns and exchanges courteously and under company guidelines</div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> • Support all management, leads and sales team at all times<br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600426043_2_390564194" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600426043COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600426043JSTD2"> December 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600426043EDDT2"> February 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600426043JTIT2"> Sandwich Artist</span> <br/> <span class="joblocation jobcity" id="600426043JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600426043JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600426043JDES2" itemprop="description"> <ul> <li> Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment</li> <li> Prepared prep and sandwiches</li> <li> Daily cleaning</li> <li> Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.</li> <li> Demonstrates a complete understanding of menu items and explains them to guests accurately.</li> <li> Uses Point of Sale system/cash register to record the order and compute the amount of the bill. </li> <li> Collects payment from guests and makes change.</li> <li> Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.</li> <li> Prepares food neatly, according to formula, and in a timely manner.</li> <li> Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.</li> <li> Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.</li> <li> Cleans and maintains all areas of the restaurant to promote a clean image. </li> <li> Understands and adheres to the 3-step method for cleaning.</li> <li> Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual.</li> <li> Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual.</li> <li> Performs light paperwork duties as assigned.</li> <li> Completes University of SUBWAY�courses as directed</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600426043_3_390564196" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600426043COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600426043JSTD3"> October 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600426043EDDT3"> September 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600426043JTIT3"> Cashier/Sales Associate</span> <br/> <span class="joblocation jobcity" id="600426043JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600426043JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600426043JDES3" itemprop="description"> <div> <br/> </div> <ul> <li> Folded, straightened, and sorted clothes in Juniors department</li> <li> Rung up customers and bagged purchases</li> </ul> <ul> <li> Smiles and Says Hi!”  Greets all customers and Associates encountered with a smile and encourages others to smile and say hi. </li> <li> Assists customers in a friendly, courteous manner.</li> <li> Adheres to the “Yes We Can” policy and efficiently resolves customer's questions and requests.  </li> <li> Supports fellow Associates through Yes We Can actions and behaviors.  </li> <li> Promptly responds to call box/phone pages.Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.</li> <li> Solicits, opens and activates Kohl's Charge applications in accordance with Company standards.</li> <li> <font style="line-height: 1.5;"> Solicits e-mail addresses from customers. </font> </li> <li> Responds appropriately to POS backup calls and Service Desk calls. </li> <li> Assists at POS and Customer Service as needed and complies with the Company's “2 in-a-line” standard.</li> <li> Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor.  </li> <li> Processes rainchecks within Company standards.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600426043_4_390564195" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600426043COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600426043JSTD4"> October 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600426043EDDT4"> September 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600426043JTIT4"> Sandwich Artist</span> <br/> <span class="joblocation jobcity" id="600426043JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600426043JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600426043JDES4" itemprop="description"> <ul> <li> Provided friendly customer service while doing multiple tasks in a busy and fast-paced environment</li> <li> Prepared prep and sandwiches</li> <li> Daily cleaning</li> <li> Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.</li> <li> Demonstrates a complete understanding of menu items and explains them to guests accurately.</li> <li> Uses Point of Sale system/cash register to record the order and compute the amount of the bill.</li> <li> Collects payment from guests and makes change.</li> <li> Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.</li> <li>  <span style="line-height: 1.5;"> Prepares food neatly, according to formula, and in a timely manner.</span> </li> <li> <span style="line-height: 1.5;"> Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.</span> </li> <li> <span style="line-height: 1.5;"> Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.</span> </li> <li> <span style="line-height: 1.5;"> Cleans and maintains all areas of the restaurant to promote a clean image.</span> </li> <li> <span style="line-height: 1.5;"> Understands and adheres to the 3-step method for cleaning.</span> </li> <li> <span style="line-height: 1.5;"> Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY� Operations Manual.</span> </li> <li> <span style="line-height: 1.5;"> Maintains a professional appearance and grooming standards as outlined in the SUBWAY� Operations Manual.</span> </li> <li> <span style="line-height: 1.5;"> Performs light paperwork duties as assigned.</span> </li> <li> <span style="line-height: 1.5;"> Completes University of SUBWAY�courses as directed</span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC600426044" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC600426044"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426044_1_390564197" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="600426044SCHO1" itemprop="name"> Arizona State University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="600426044GRYR1"> 2018</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="600426044DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="600426044STUY1"> African American Studies</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="600426044SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="600426044SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="600426044SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="600426044FRFM1"> 08/14-present Arizona State University</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL600426045" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL600426045"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600426045_1_390564199" style=" padding-top:0px; "> <div class="field singlecolumn" id="600426045FRFM1"> Customer Service, Retail Sales Associate, Cashier,MS Excel,Office, Powerpoint, Word</div> </div> </div> </div>

SALES

SALES ASSOCIATE Highlights Computer Proficiency Client Relations Experience Sales Associate October 2014 to Current Company Name － City , State Responsibilities Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system. Skills Used Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments. Sales Associate March 2014 to February 2015 Company Name － City , State Responsibilities Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system. Skills Used Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments. Team Member/Cashier February 2013 to December 2013 Company Name － City , State Responsibilities Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments Skills Used Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system. Administrative Assistant/Receptionist August 2011 to January 2013 Company Name － City , State Responsibilities Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Received and screened a high volume of internal and external communications, including email and mail. Skills Used Mathematical aptitude Customer- and service-oriented MS Office proficient POS systems Exceptional customer service Cash handling accuracy Excel spreadsheets Excellent communication skills Understands grammar Flexible schedule Education BA : Communications , 2018 University Of Phoenix － City , State , US BA in Communications - Marketing And Sales University Of Phoenix - Phoenix, AZ 2014 to 2018 Professional Affiliations Team Member/Cashier Presentations team conferences Skills And Sales, Marketing, Sales, Cash, Customer Service, Point Of Sale, Pos, Pos Systems, Receptionist, Retail Sales, Cash Register, Closing, Credit, Effective Sales, Generate Sales, Incentive Programs, Inventory, Inventory Control, Merchandising, Of Sales, Operations, Payments, Reconciliation, Sales Staff, Sales Techniques, Sales Through, Security, Selling Techniques, The Sales, Training, Associate, Sales Associate, Administrative Assistant, Cash Handling, Excel, Excellent Communication Skills, File, File Systems, Front Desk, Greeting, Ms Office, Telephone, Cashier, Client Relations

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME599441778" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_599441778_1_389919323" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="599441778FNAM1"> </span> <span> </span> <span class="field" id="599441778LNAM1"> SALES ASSOCIATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM599441780" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT599441781" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT599441781"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441781_1_389919326" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="599441781SKC11"> Computer Proficiency Client Relations</td> <td class="field twocol_2 charspace" id="599441781SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM599442324" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR599441782" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR599441782"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441782_1_389919336" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="599441782JTIT1"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="599441782JSTD1"> October 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="599441782EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="599441782COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="599441782JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="599441782JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="599441782JDES1" itemprop="description"> Responsibilities Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system. Skills Used Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_599441782_2_389919337" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="599441782JTIT2"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="599441782JSTD2"> March 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="599441782EDDT2"> February 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="599441782COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="599441782JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="599441782JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="599441782JDES2" itemprop="description"> Responsibilities Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system. Skills Used Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_599441782_3_389919339" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="599441782JTIT3"> Team Member/Cashier</span> <br/> <span> <span class="jobdates" format="%B %Y" id="599441782JSTD3"> February 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="599441782EDDT3"> December 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="599441782COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="599441782JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="599441782JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="599441782JDES3" itemprop="description"> Responsibilities Participated in various incentive programs and contests designed to support achievement of production goals. Worked independently and as part of a team to achieve numerous objectives. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Used POS systems to accurately take orders and receive payments Skills Used Assist store management in merchandising the store in accordance with company directed standards. Supervise the sales staff to generate sales through effective sales techniques and approved customer service practices. Maintain current knowledge of the product and how to apply it while servicing the customer. Sell the Merchandise.Assist the Store Manager and Assistant Manager to ensure the store is school and inventory account ready. Supervise the staff in the absence of the Store Manager and Assistant Manage. Assist in the training of sales staff on company policies and procedures and in particular, selling techniques. Ensure staff is well versed in company directed customer service practices. Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation and inventory control. Maintain security of the store and understand the operations of the store security system.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_599441782_4_389919340" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="599441782JTIT4"> Administrative Assistant/Receptionist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="599441782JSTD4"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="599441782EDDT4"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="599441782COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="599441782JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="599441782JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="599441782JDES4" itemprop="description"> Responsibilities Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Received and screened a high volume of internal and external communications, including email and mail. Skills Used Mathematical aptitude Customer- and service-oriented MS Office proficient POS systems Exceptional customer service Cash handling accuracy Excel spreadsheets Excellent communication skills Understands grammar Flexible schedule</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC599441783" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC599441783"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441783_1_389919341" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="599441783DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" dependency="STUY" id="599441783STUY1"> Communications</span> <span> , </span> <span class="jobdates" id="599441783GRYR1"> 2018</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="599441783SCHO1" itemprop="name"> University Of Phoenix</span> <span> － </span> <span class="joblocation jobcity" id="599441783SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="599441783SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="599441783SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="599441783FRFM1"> BA in Communications - Marketing And Sales University Of Phoenix - Phoenix, AZ 2014 to 2018</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL599441784" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL599441784"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441784_1_389919342" style=" padding-top:0px; "> <div class="field singlecolumn" id="599441784FRFM1"> Team Member/Cashier</div> </div> </div> <div class="section" id="SECTION_PRES599441785" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRES599441785"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441785_1_389919335" style=" padding-top:0px; "> <div class="field singlecolumn" id="599441785FRFM1"> team conferences</div> </div> </div> <div class="section" id="SECTION_SKLL599441786" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL599441786"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_599441786_1_389919343" style=" padding-top:0px; "> <div class="field singlecolumn" id="599441786FRFM1"> And Sales, Marketing, Sales, Cash, Customer Service, Point Of Sale, Pos, Pos Systems, Receptionist, Retail Sales, Cash Register, Closing, Credit, Effective Sales, Generate Sales, Incentive Programs, Inventory, Inventory Control, Merchandising, Of Sales, Operations, Payments, Reconciliation, Sales Staff, Sales Techniques, Sales Through, Security, Selling Techniques, The Sales, Training, Associate, Sales Associate, Administrative Assistant, Cash Handling, Excel, Excellent Communication Skills, File, File Systems, Front Desk, Greeting, Ms Office, Telephone, Cashier, Client Relations</div> </div> </div> </div>

SALES

MERCHANDISER, SALES Summary [Job Title] equipped with the excellent negotiation skills, market insight and business acumen necessary to guide struggling and newly-formed companies to financial success. Highlights ❖ Organizational skills ❖ Marketing, Lead Generation ❖ Strategic & Consultative Selling ❖ Interpersonal and Collaboration skills ❖ B to B sales ❖ Customer Retention ❖ Account Management ❖ Developing/Expanding Territories ❖ C-Level & Technical Presentations ❖ Project management Excellent sales techniques Accomplishments A member since 1996, elected to Executive Board 2009. Took time off to help with the earthquake relief. Organize fundraisers and benefits. Manage and recruit volunteers. Made contacts with significant contributors and corporate relations. Organized to ship containers of medical supplies, food, water and clothes to Haiti Achieved high honors from Elavon's VP of Sales. Conducted training for North Eastern team on Cold Calling techniques Awarded for the best "Pend Percentage" for October in North East Region Managed "Major Accounts" worth more than $50k in four territories. Reviewed and grew account base by 18% to surpass given objectives. Interviewed and observed potential candidates for employment, mentored new hires. Established new clients to grow profitable territories and meet set objectives, 12 per quarter. Provided clients with a profitable marketing strategy in both print advertisement and internet marketing. Continuously maintained and established solid relationships with clients. Met publication and internet deadlines; achieved 100% of sales quotas. Elected Captain and Speaker of Yorktown/Peekskill county team Presidential Achievement Award. Ranked 6th (must be in top 10 % of region) Experience Merchandiser, Sales 05/2013 to Current Company Name City , State Southern Wine & Spirits is a family owned sales and distribution organization with a renowned history of consistently delivering impeccable service through our 14,000 employees, covering 35 states. Build relationships with store owners. Strategically place merchandising and marketing materials in stores. Discuss and plan future opportunities for merchandising with management team. Point of contact for sales reps; assisting them in the field. Help sales reps sell their product into stores by booking high-end merchandising materials and locations. Organize warehouse and pallets. Distribute POS, samples, bar kits and racks to appropriate divisions. Build relationship with store owners. Discuss marketing materials with store owners. Notable Accomplishments ➢ Built strong relationships with key accounts ➢ Responsible for opening and closing storage unit. ➢ Implemented an organized system for distributing samples ➢ Booked strategic platform and window displays ACCOUNT MANAGER 01/2009 to Current Company Name City , State Forgotten Children of Haiti, established in 1993, is a non-profit organization supporting a pediatric hospital, orphanage and a school. A member since 1996, elected to Executive Board 2009. Took time off to help with the earthquake relief. Organize fundraisers and benefits. Manage and recruit volunteers. Made contacts with significant contributors and corporate relations. Organized to ship containers of medical supplies, food, water and clothes to Haiti. Notable Accomplishments: ➢ Increase donations to $50,000 in 7 months ➢ Spokesman at events, 300+ people. Press Interviews. ➢ Shipped 3 containers of medical supplies, food and water. LA Fitness has over 600 locations and is expanding in New York. It is one of the largest fitness chains in the country offering more amenities than any of its competitors. Established LA Fitness's new club in Yonkers by marketing to business and individuals. Grew the club volume from 0 to over 500 members in 3 months. Promoted to management which included responsibilities in the following areas: reporting club numbers, meeting with club developers, creating marketing strategies, leading sales meetings, one-on-one trainings. Notable Accomplishments ➢ # 1 commissions in the country for 8 pay periods July - November (avg comm.$3,800) ➢ Top 5 commissions in the country from June - January (avg. comm.. $2,800) ➢ Top Sales Counselor June - February, Top closing percentage. (83%) ➢ Rep of the month July to January Top in Sales for all months. Hebrew Hospital Home Continuum of Care is a non-profit, non-sectarian health care organization. It is a comprehensive health care system whose mission is to rehabilitate patients by providing the highest standards of care and individualized treatment. Responsible for expanding the Queens County Territory to a valuable referral source of over 200 accounts. Contracting Doctors and Medical Offices to partner with "HHH Home Health Network". Organize and perform sales presentations to Medical groups and Doctors. Prospect and develop relationships to maintain steady referral sources with Doctors and Office Managers through Cold Calls, Networking, and Sales Events. Coordinate Sales Events in collaboration with Sales Representatives. Notable Accomplishments ➢ Exceeded 3 month goal of 30 accounts with over 200 accounts. ➢ Developed Queens Territory; distributed Accounts to new Account Managers. ➢ Generated 30 referrals in first quarter, #1 in referrals for the quarter. ➢ Met 100% of Account penetration goals consistently, top for the territory. ACCOUNT EXECUTIVE 08/2008 to 09/2010 Company Name City , State US Banks partnered with Elavon in 2004. Elavon manages more than 1 million merchants, from small retail merchants to the largest organizations in segments such as hospitality, health care, and the public sector, delivering reliable and secure payment solutions to help businesses succeed. Achieved high honors from Elavon's VP of Sales. Conducted training for North Eastern team on Cold Calling techniques. A leader among peers achieved and surpassed sales quotas & goals; won contests and recognition. Managed five counties totaling 30 banks. Established new clients and maintained strong relationships with Bank Regional President, Managers and staff. Organized and performed presentations to bank personnel during "Area meetings". Notable Accomplishments: ➢ Ranked No. 3 among peers "Stack Ranking for 2009" in East Region ➢ Top Rep in the month of February (most activations 68) ➢ No. 1 "Monthly Fees" for May in North East Region ➢ No. 2 "Bundles Contest" for January in North East Region ➢ Awarded for the best "Pend Percentage" for October in North East Region ACCOUNT EXECUTIVE 09/2005 to 08/2008 Company Name City , State Yellowbook is the largest independent publishers of yellow pages nationwide. It offers multi-channel marketing solutions tailored to meet the specific needs of clients and the audience they target. Its brand is built on service and integrity with an end goal of delivering the most complete and relevant local business information to consumers. Managed "Major Accounts" worth more than $50k in four territories. Reviewed and grew account base by 18% to surpass given objectives. Interviewed and observed potential candidates for employment, mentored new hires. Established new clients to grow profitable territories and meet set objectives, 12 per quarter. Provided clients with a profitable marketing strategy in both print advertisement and internet marketing. Continuously maintained and established solid relationships with clients. Met publication and internet deadlines; achieved 100% of sales quotas. Elected Captain and Speaker of Yorktown/Peekskill county team. Notable Accomplishments: ➢ Presidential Achievement Award. Ranked 6th (must be in top 10 % of region) ➢ No. 2 "Net Gain" 2007 (achieving over 100% of quota) ➢ Two time "Rep of the Month" (September 2007, February 2006) ➢ Ranked 25th of approximately 200 reps in region, for new business. (53 sales totaling $105k). ➢ Significantly surpassed overall sales quota, three years in a row. "Quota Buster" (2006, 2007, 2008) ➢ Promoted within 11 months of hire. Education Bachelors of Arts : basketball leagues, skiing and exercise programs Marist College City , State , US Marist College, Poughkeepsie, NY Bachelors of Arts ~ COMPETITIVE ACHIEVEMENTS ~ A sports guru and competitor actively involved in basketball leagues, skiing and exercise programs. As a member of the Marist Ski Team competed against schools in Slalom and Giant Slalom events. As well as player on the Marist Rugby Team competed against teams in its region. Competed on the NCC Speech and Debate Team. Traveled to Portland, Oregon, placed NCC in 3rd place nationwide at the Phi-Ro-Pi National Championships and won multiple awards: ➢ Dramatic Interpretation, Bronze of 88 competitors. ➢ Parliamentary Debate, Bronze of 114 teams ➢ Debate Team, Overall Bronze of 109 schools Languages French/Spanish Professional Affiliations FUNDRAISER AND EVENTS COORDINATOR, EXECUTIVE Presentations C-Level & Technical Presentations Skills Sales, Benefits, Increase, Pediatric, Marketing, Account Executive, Clients, Of Sales, Sales Quotas, Solutions, Its, Closing, Award, Channel Marketing, Internet Marketing, Major Accounts, Marketing Strategy, New Hires, Overall Sales, Quota, Sales Quota, Yellow Pages, Cold Calling, Million, Retail, Retail Marketing, Training, And Marketing, For Sales, Key Accounts, Merchandising, Owned Sales, Point Of Sale, Pos, Sales And, Sales Reps, Account Manager, Accounts To, Accounts With, And Sales, Coordinate Sales, Networking, New Account, Sales Events, Sales Presentations, Sales Representatives, Territory, With Sales, In Sales, Sales For, Sales Meetings, Senior Sales, Top Sales, Account Management, B To B, B2b, Lead Generation, Project Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME593510436" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_593510436_1_386145186" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="593510436FNAM1"> </span> <span> </span> <span class="field lName" id="593510436LNAM1"> MERCHANDISER, SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM593510438" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM593510438"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510438_1_386147382" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510438FRFM1"> <p align="LEFT"> [Job Title] equipped with the excellent negotiation skills, market insight and business acumen necessary to guide struggling and newly-formed companies to financial success.</p> </div> </div> </div> <div class="section" id="SECTION_HILT593510439" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT593510439"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510439_1_386145188" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="593510439SKC11"> <p align="LEFT"> ❖ Organizational skills ❖ Marketing, Lead Generation ❖ Strategic &amp; Consultative Selling ❖ Interpersonal and Collaboration skills ❖ B to B sales ❖ </p> <br/> </td> <td class="field twocol_2" id="593510439SKC21"> <ul> <li> Customer Retention ❖ Account Management ❖ Developing/Expanding Territories ❖ C-Level &amp; Technical Presentations ❖ Project management Excellent sales techniques</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM593510443" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM593510443"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510443_1_386145189" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510443FRFM1"> <ul> <li> A member since 1996, elected to Executive Board 2009. Took time off to help with the earthquake relief. Organize fundraisers and benefits. Manage and recruit volunteers. Made contacts with significant contributors and corporate relations. Organized to ship containers of medical supplies, food, water and clothes to Haiti</li> <li> Achieved high honors from Elavon's VP of Sales. Conducted training for North Eastern team on Cold Calling techniques</li> <li> Awarded for the best "Pend Percentage" for October in North East Region</li> <li> Managed "Major Accounts" worth more than $50k in four territories. Reviewed and grew account base by 18% to surpass given objectives. Interviewed and observed potential candidates for employment, mentored new hires. Established new clients to grow profitable territories and meet set objectives, 12 per quarter. Provided clients with a profitable marketing strategy in both print advertisement and internet marketing. Continuously maintained and established solid relationships with clients. Met publication and internet deadlines; achieved 100% of sales quotas. Elected Captain and Speaker of Yorktown/Peekskill county team</li> <li> Presidential Achievement Award. Ranked 6th (must be in top 10 % of region)</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR593510440" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR593510440"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510440_1_386145192" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="593510440JTIT1"> Merchandiser, Sales</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="593510440JSTD1"> 05/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="593510440EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="593510440COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="593510440JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="593510440JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="593510440JDES1" itemprop="description"> Southern Wine &amp; Spirits is a family owned sales and distribution organization with a renowned history of consistently delivering impeccable service through our 14,000 employees, covering 35 states. Build relationships with store owners. Strategically place merchandising and marketing materials in stores. Discuss and plan future opportunities for merchandising with management team. Point of contact for sales reps; assisting them in the field. Help sales reps sell their product into stores by booking high-end merchandising materials and locations. Organize warehouse and pallets. Distribute POS, samples, bar kits and racks to appropriate divisions. Build relationship with store owners. Discuss marketing materials with store owners. Notable Accomplishments ➢ Built strong relationships with key accounts ➢ Responsible for opening and closing storage unit. ➢ Implemented an organized system for distributing samples ➢ Booked strategic platform and window displays</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_593510440_2_386145193" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="593510440JTIT2"> ACCOUNT MANAGER</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="593510440JSTD2"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="593510440EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="593510440COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="593510440JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="593510440JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="593510440JDES2" itemprop="description"> Forgotten Children of Haiti, established in 1993, is a non-profit organization supporting a pediatric hospital, orphanage and a school. A member since 1996, elected to Executive Board 2009. Took time off to help with the earthquake relief. Organize fundraisers and benefits. Manage and recruit volunteers. Made contacts with significant contributors and corporate relations. Organized to ship containers of medical supplies, food, water and clothes to Haiti. Notable Accomplishments: ➢ Increase donations to $50,000 in 7 months ➢ Spokesman at events, 300+ people. Press Interviews. ➢ Shipped 3 containers of medical supplies, food and water. LA Fitness has over 600 locations and is expanding in New York. It is one of the largest fitness chains in the country offering more amenities than any of its competitors. Established LA Fitness's new club in Yonkers by marketing to business and individuals. Grew the club volume from 0 to over 500 members in 3 months. Promoted to management which included responsibilities in the following areas: reporting club numbers, meeting with club developers, creating marketing strategies, leading sales meetings, one-on-one trainings. Notable Accomplishments ➢ # 1 commissions in the country for 8 pay periods July - November (avg comm.$3,800) ➢ Top 5 commissions in the country from June - January (avg. comm.. $2,800) ➢ Top Sales Counselor June - February, Top closing percentage. (83%) ➢ Rep of the month July to January Top in Sales for all months. Hebrew Hospital Home Continuum of Care is a non-profit, non-sectarian health care organization. It is a comprehensive health care system whose mission is to rehabilitate patients by providing the highest standards of care and individualized treatment. Responsible for expanding the Queens County Territory to a valuable referral source of over 200 accounts. Contracting Doctors and Medical Offices to partner with "HHH Home Health Network". Organize and perform sales presentations to Medical groups and Doctors. Prospect and develop relationships to maintain steady referral sources with Doctors and Office Managers through Cold Calls, Networking, and Sales Events. Coordinate Sales Events in collaboration with Sales Representatives. Notable Accomplishments ➢ Exceeded 3 month goal of 30 accounts with over 200 accounts. ➢ Developed Queens Territory; distributed Accounts to new Account Managers. ➢ Generated 30 referrals in first quarter, #1 in referrals for the quarter. ➢ Met 100% of Account penetration goals consistently, top for the territory.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_593510440_3_386145194" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="593510440JTIT3"> ACCOUNT EXECUTIVE</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="593510440JSTD3"> 08/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="593510440EDDT3"> 09/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="593510440COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="593510440JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="593510440JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="593510440JDES3" itemprop="description"> US Banks partnered with Elavon in 2004. Elavon manages more than 1 million merchants, from small retail merchants to the largest organizations in segments such as hospitality, health care, and the public sector, delivering reliable and secure payment solutions to help businesses succeed. Achieved high honors from Elavon's VP of Sales. Conducted training for North Eastern team on Cold Calling techniques. A leader among peers achieved and surpassed sales quotas &amp; goals; won contests and recognition. Managed five counties totaling 30 banks. Established new clients and maintained strong relationships with Bank Regional President, Managers and staff. Organized and performed presentations to bank personnel during "Area meetings". Notable Accomplishments: ➢ Ranked No. 3 among peers "Stack Ranking for 2009" in East Region ➢ Top Rep in the month of February (most activations 68) ➢ No. 1 "Monthly Fees" for May in North East Region ➢ No. 2 "Bundles Contest" for January in North East Region ➢ Awarded for the best "Pend Percentage" for October in North East Region</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_593510440_4_386145195" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="593510440JTIT4"> ACCOUNT EXECUTIVE</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="593510440JSTD4"> 09/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="593510440EDDT4"> 08/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="593510440COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="593510440JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="593510440JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="593510440JDES4" itemprop="description"> Yellowbook is the largest independent publishers of yellow pages nationwide. It offers multi-channel marketing solutions tailored to meet the specific needs of clients and the audience they target. Its brand is built on service and integrity with an end goal of delivering the most complete and relevant local business information to consumers. Managed "Major Accounts" worth more than $50k in four territories. Reviewed and grew account base by 18% to surpass given objectives. Interviewed and observed potential candidates for employment, mentored new hires. Established new clients to grow profitable territories and meet set objectives, 12 per quarter. Provided clients with a profitable marketing strategy in both print advertisement and internet marketing. Continuously maintained and established solid relationships with clients. Met publication and internet deadlines; achieved 100% of sales quotas. Elected Captain and Speaker of Yorktown/Peekskill county team. Notable Accomplishments: ➢ Presidential Achievement Award. Ranked 6th (must be in top 10 % of region) ➢ No. 2 "Net Gain" 2007 (achieving over 100% of quota) ➢ Two time "Rep of the Month" (September 2007, February 2006) ➢ Ranked 25th of approximately 200 reps in region, for new business. (53 sales totaling $105k). ➢ Significantly surpassed overall sales quota, three years in a row. "Quota Buster" (2006, 2007, 2008) ➢ Promoted within 11 months of hire.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC593510441" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC593510441"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510441_1_386145197" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="593510441DGRE1" itemprop="name"> Bachelors of Arts</span> <span> : </span> <span class="programline" id="593510441STUY1"> basketball leagues, skiing and exercise programs</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="593510441SCHO1" itemprop="name"> Marist College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="593510441SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="593510441SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="593510441SCNT1"> US</span> </span> </span> <span class="paddedline"> <span class="field" id="593510441FRFM1"> Marist College, Poughkeepsie, NY Bachelors of Arts ~ COMPETITIVE ACHIEVEMENTS ~ A sports guru and competitor actively involved in basketball leagues, skiing and exercise programs. As a member of the Marist Ski Team competed against schools in Slalom and Giant Slalom events. As well as player on the Marist Rugby Team competed against teams in its region. Competed on the NCC Speech and Debate Team. Traveled to Portland, Oregon, placed NCC in 3rd place nationwide at the Phi-Ro-Pi National Championships and won multiple awards: ➢ Dramatic Interpretation, Bronze of 88 competitors. ➢ Parliamentary Debate, Bronze of 114 teams ➢ Debate Team, Overall Bronze of 109 schools</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG593510454" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG593510454"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510454_1_386145198" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510454FRFM1"> French/Spanish</div> </div> </div> <div class="section" id="SECTION_AFIL593510442" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL593510442"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510442_1_386145199" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510442FRFM1"> FUNDRAISER AND EVENTS COORDINATOR, EXECUTIVE</div> </div> </div> <div class="section" id="SECTION_PRES593510451" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRES593510451"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510451_1_386145191" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510451FRFM1"> C-Level &amp; Technical Presentations</div> </div> </div> <div class="section" id="SECTION_SKLL593510455" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL593510455"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_593510455_1_386145200" style=" padding-top:0px; "> <div class="field singlecolumn" id="593510455FRFM1"> Sales, Benefits, Increase, Pediatric, Marketing, Account Executive, Clients, Of Sales, Sales Quotas, Solutions, Its, Closing, Award, Channel Marketing, Internet Marketing, Major Accounts, Marketing Strategy, New Hires, Overall Sales, Quota, Sales Quota, Yellow Pages, Cold Calling, Million, Retail, Retail Marketing, Training, And Marketing, For Sales, Key Accounts, Merchandising, Owned Sales, Point Of Sale, Pos, Sales And, Sales Reps, Account Manager, Accounts To, Accounts With, And Sales, Coordinate Sales, Networking, New Account, Sales Events, Sales Presentations, Sales Representatives, Territory, With Sales, In Sales, Sales For, Sales Meetings, Senior Sales, Top Sales, Account Management, B To B, B2b, Lead Generation, Project Management</div> </div> </div> </div>

SALES

OUTBOUND SALES Career Overview Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Core Strengths Exceptional communication skills Microsoft Outlook, Word and Excel MS Windows proficient Adherence to high customer service Skilled in call center operations standards Adheres to customer service procedures Customer-focused Customer service award Quick learner Accomplishments Customer service award Quick learner Work Experience Outbound Sales June 2009 to June 2011 Company Name － City , State Answered an average of [80] calls per day by addressing customer inquiries, solving problems and providing new product information. Described product to customers and accurately explained details and care of merchandise. Politely assisted customers via telephone. Answered product questions with up-to-date knowledge of sales and store promotions. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Built long-term customer relationships and advised customers on purchases and promotions. Routinely answered customer questions regarding merchandise and pricing. Effectively managed a high-volume of inbound and outbound customer calls. Evaluated consumer reports on a monthly basis. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Resolved service, pricing and technical problems for customers by asking clear and specific questions. Receptionist March 2002 to December 2003 Company Name － City , State 44314 Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. Professionally and courteously verified appointment times with patients. Adeptly managed a multi-line phone system and pleasantly greeted all patients. Verified patients' eligibility and claims status with insurance agencies. Prepared patient charts accurately and neatly for the clinic. Diligently filed and followed up on third party claims. Coordinated luncheons with Pharmaceutical Representatives. Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy. Resourcefully used various coding books, procedure manuals and on-line encoders. Precisely evaluated and verified benefits and eligibility. Updated patient financial information to guarantee accuracy. Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner. Provider Rep May 2003 to March 2008 Company Name － City , State Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms). Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Prepared patient charts accurately and neatly for the clinic. Prepared patient charts, pre-admissions and consent forms as necessary. Researched questions and concerns from providers and provided detailed responses. Updated patient financial information to guarantee accuracy. Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines. Participated in facility surveys and inspections made by authorized governmental agencies. Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident. Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards. Cole Manage Vision - Twinsburg, 44087, OH Effectively managed a high-volume of inbound and outbound customer calls. Accurately documented, researched and resolved customer service issues. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Managed high call volume with tact and professionalism. Educational Background High School Diploma : General , 1985 North Marion High School 1985 High School Diploma: General North Marion High School - Mannington, 26582, WV Diploma : Paralegal , 1992 Webster college － City , State , US 1992 Diploma: Paralegal Webster college - Fairmont, WV Office Technology , 1994 Webster College － City , State , US 1994 Degree: Office Technology Webster College - Fairmont WV Diploma : Medical Office , 2007 Brown Mackie College － City , State , US 2007 Diploma: Medical Office Brown Mackie College - Akron, OH Skills Pricing, Sales, Inbound And Outbound, Audit, Documentation, Filing, Inspections, Maintenance, Medical Records, Basis, Receptionist, Customer Inquiries, Of Sales, Sales And, Telephone, Benefits, Claims, Coding, Cpt, Icd, Icd-9, Icd9 Coding, Icd-9 Coding, Multi-line, Multi-line Phone, Multi-line Phone System, Phone System, Customer Service, Retail Sales, Award, Call Center Representative, Customer Support, Etiquette, Excel, Microsoft Outlook, Operations, Outlook, Word, Paralegal

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME584847602" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_584847602_1_380700109" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="584847602FNAM1"> </span> <span> </span> <span class="field" id="584847602LNAM1"> OUTBOUND SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM584847604" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM584847604"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847604_1_380700112" style=" padding-top:0px; "> <div class="field singlecolumn" id="584847604FRFM1"> Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.</div> </div> </div> <div class="section" id="SECTION_HILT584847605" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT584847605"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847605_1_380700113" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="584847605SKC11"> <ul> <li> Exceptional communication skills</li> <li> Microsoft Outlook, Word and Excel</li> <li> MS Windows proficient</li> <li> Adherence to high customer service</li> <li> Skilled in call center operations standards</li> <li> Adheres to customer service procedures</li> <li> Customer-focused</li> <li> Customer service award</li> <li> Quick learner</li> </ul> </td> <td class="field twocol_2 charspace" id="584847605SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM584847608" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM584847608"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847608_1_380700114" style=" padding-top:0px; "> <div class="field singlecolumn" id="584847608FRFM1"> <ul> <li> Customer service award</li> <li> Quick learner</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR584847606" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR584847606"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847606_1_380700115" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584847606JTIT1"> Outbound Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="584847606JSTD1"> June 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="584847606EDDT1"> June 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584847606COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584847606JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847606JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="584847606JDES1" itemprop="description"> <ul> <li> Answered an average of [80] calls per day by addressing customer inquiries, solving problems and providing new product information.</li> <li> Described product to customers and accurately explained details and care of merchandise.</li> <li> Politely assisted customers via telephone.</li> <li> Answered product questions with up-to-date knowledge of sales and store promotions.</li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> <li> Built long-term customer relationships and advised customers on purchases and promotions.</li> <li> Routinely answered customer questions regarding merchandise and pricing.</li> <li> Effectively managed a high-volume of inbound and outbound customer calls.</li> <li> Evaluated consumer reports on a monthly basis.</li> <li> Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.</li> <li> Resolved service, pricing and technical problems for customers by asking clear and specific questions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584847606_2_380700116" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584847606JTIT2"> Receptionist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="584847606JSTD2"> March 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="584847606EDDT2"> December 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584847606COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584847606JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847606JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="584847606JDES2" itemprop="description"> <ul> <li> 44314</li> <li> Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.</li> <li> Professionally and courteously verified appointment times with patients.</li> <li> Adeptly managed a multi-line phone system and pleasantly greeted all patients.</li> <li> Verified patients' eligibility and claims status with insurance agencies.</li> <li> Prepared patient charts accurately and neatly for the clinic.</li> <li> Diligently filed and followed up on third party claims.</li> <li> Coordinated luncheons with Pharmaceutical Representatives.</li> <li> Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.</li> <li> Resourcefully used various coding books, procedure manuals and on-line encoders.</li> <li> Precisely evaluated and verified benefits and eligibility.</li> <li> Updated patient financial information to guarantee accuracy.</li> <li> Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584847606_3_380700117" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="584847606JTIT3"> Provider Rep</span> <br/> <span> <span class="jobdates" format="%B %Y" id="584847606JSTD3"> May 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="584847606EDDT3"> March 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="584847606COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="584847606JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847606JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="584847606JDES3" itemprop="description"> <ul> <li> Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).</li> <li> Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.</li> <li> Prepared patient charts accurately and neatly for the clinic.</li> <li> Prepared patient charts, pre-admissions and consent forms as necessary.</li> <li> Researched questions and concerns from providers and provided detailed responses.</li> <li> Updated patient financial information to guarantee accuracy.</li> <li> Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.</li> <li> Participated in facility surveys and inspections made by authorized governmental agencies.</li> <li> Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.</li> <li> Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards. Cole Manage Vision - Twinsburg, 44087, OH</li> <li> Effectively managed a high-volume of inbound and outbound customer calls.</li> <li> Accurately documented, researched and resolved customer service issues.</li> <li> Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.</li> <li> Managed high call volume with tact and professionalism.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC584847607" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC584847607"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847607_1_380700119" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="584847607DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="584847607STUY1"> General</span> <span> , </span> <span class="jobdates" id="584847607GRYR1"> 1985</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="584847607SCHO1" itemprop="name"> North Marion High School</span> <span class="joblocation jobcity" id="584847607SCIT1"> </span> <span class="joblocation jobstate" id="584847607SSTA1"> </span> <span class="joblocation jobstate" id="584847607SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="584847607FRFM1"> 1985 High School Diploma: General North Marion High School - Mannington, 26582, WV</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584847607_2_380700120" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="584847607DGRE2" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="584847607STUY2"> Paralegal</span> <span> , </span> <span class="jobdates" id="584847607GRYR2"> 1992</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="584847607SCHO2" itemprop="name"> Webster college</span> <span> － </span> <span class="joblocation jobcity" id="584847607SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847607SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="584847607SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="584847607FRFM2"> 1992 Diploma: Paralegal Webster college - Fairmont, WV</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584847607_3_380700121" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="584847607DGRE3" itemprop="name"> </span> <span class="programline" dependency="STUY" id="584847607STUY3"> Office Technology</span> <span> , </span> <span class="jobdates" id="584847607GRYR3"> 1994</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="584847607SCHO3" itemprop="name"> Webster College</span> <span> － </span> <span class="joblocation jobcity" id="584847607SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847607SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="584847607SCNT3"> US</span> </span> <span class="paddedline"> <span class="field" id="584847607FRFM3"> 1994 Degree: Office Technology Webster College - Fairmont WV</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_584847607_4_380700122" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="584847607DGRE4" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="584847607STUY4"> Medical Office</span> <span> , </span> <span class="jobdates" id="584847607GRYR4"> 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="584847607SCHO4" itemprop="name"> Brown Mackie College</span> <span> － </span> <span class="joblocation jobcity" id="584847607SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="584847607SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="584847607SCNT4"> US</span> </span> <span class="paddedline"> <span class="field" id="584847607FRFM4"> 2007 Diploma: Medical Office Brown Mackie College - Akron, OH</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL584847609" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL584847609"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_584847609_1_380700123" style=" padding-top:0px; "> <div class="field singlecolumn" id="584847609FRFM1"> Pricing, Sales, Inbound And Outbound, Audit, Documentation, Filing, Inspections, Maintenance, Medical Records, Basis, Receptionist, Customer Inquiries, Of Sales, Sales And, Telephone, Benefits, Claims, Coding, Cpt, Icd, Icd-9, Icd9 Coding, Icd-9 Coding, Multi-line, Multi-line Phone, Multi-line Phone System, Phone System, Customer Service, Retail Sales, Award, Call Center Representative, Customer Support, Etiquette, Excel, Microsoft Outlook, Operations, Outlook, Word, Paralegal</div> </div> </div> </div>

SALES

SALES CLERK Summary of Skills OSHA inspections Exceptional interpersonal skills New hire orientation Compensation/payroll Recruiting Hiring and retention Training and development Regulatory compliance Personnel records maintenance Exceptional time management skills Adaptable Accomplishments Implementation Assisted in implementation of new tracking system that resulted in improved patient care. Documentation Ensured charting accuracy through precise documentation. Training Trained team of staff nurses in medical office procedures to guarantee consistent quality of care. Experience 12/2013 to 06/2014 Sales Clerk Company Name － City , State Greet customers and ascertain what each customer wants or needs. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare merchandise for purchase or rental. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Greet customers and ascertain what each customer wants or needs. 05/2006 to 10/2012 Nursing Assistant Company Name － City , State Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Feed patients or assist patients to eat or drink. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. Prepare or serve food trays. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Remind patients to take medications or nutritional supplements. 04/2001 to 07/2008 FRONT DESK MANAGER FRONT DESK MANAGER Company Name － City , State Carefully selected, developed and retained qualified staff, as well as trained [number] new staff annually. Evaluated patient care procedural changes for effectiveness. Created annual goals, objectives and budget and made recommendations to reduce costs. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Assisted in the design and execution of programs that contributed to a [%] growth of the organization in the [year] fiscal year.Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Analyzed facility activities and data to properly assess risk management and improve services.Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.Created system-wide communications about service excellence.Effectively served as an advisory resource by providing patient/family experience expertise.Monitored infection control procedures to ensure facility-wide health and safety.Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Analyzed facility activities and data to properly assess risk management and improve services.Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options. Education Diploma Stone Mountain High － City , State Certificate Georgia Medical － City , State Skills administrative, cash registers, clerical, credit, excellent customer service, Inventory, Exchange, money, nursing, organizational skills, reporting, sales, supervision, telephones

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME517921747" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_517921747_1_338187170" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="517921747FNAM1"> </span> <span> </span> <span class="field" id="517921747LNAM1"> SALES CLERK</span> </div> </div> </div> <div class="section" id="SECTION_SUMM517921749" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT517921750" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT517921750"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517921750_1_338193416" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="517921750SKC11"> </td> <td class="field twocol_2" id="517921750SKC21"> <ul> <li> OSHA inspections</li> <li> Exceptional interpersonal skills</li> <li> New hire orientation</li> <li> Compensation/payroll</li> <li> Recruiting</li> <li> Hiring and retention</li> <li> Training and development</li> <li> Regulatory compliance</li> <li> Personnel records maintenance</li> <li> Exceptional time management skills</li> <li> Adaptable</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM517921881" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM517921881"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517921881_1_338193747" style=" padding-top:0px; "> <div class="field singlecolumn" id="517921881FRFM1"> <p align="LEFT"> Implementation</p> <ul> <li> Assisted in implementation of new tracking system that resulted in improved patient care.</li> </ul> <p align="LEFT"> Documentation</p> <ul> <li> Ensured charting accuracy through precise documentation.</li> </ul> <p align="LEFT"> Training</p> <ul> <li> Trained team of staff nurses in medical office procedures to guarantee consistent quality of care.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR517921751" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR517921751"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517921751_1_338187173" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="517921751JSTD1"> 12/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517921751EDDT1"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517921751JTIT1"> Sales Clerk</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517921751COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="517921751JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517921751JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="517921751JDES1" itemprop="description"> <ul> <li> Greet customers and ascertain what each customer wants or needs.</li> <li> Compute sales prices, total purchases and receive and process cash or credit payment.</li> <li> Answer questions regarding the store and its merchandise.</li> <li> Prepare merchandise for purchase or rental.</li> <li> Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.</li> <li> Inventory stock and requisition new stock.</li> <li> Ticket, arrange and display merchandise to promote sales.</li> <li> Exchange merchandise for customers and accept returns.</li> <li> Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.</li> <li> Greet customers and ascertain what each customer wants or needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517921751_2_338187174" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="517921751JSTD2"> 05/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517921751EDDT2"> 10/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517921751JTIT2"> Nursing Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517921751COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="517921751JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517921751JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="517921751JDES2" itemprop="description"> <ul> <li> Communicate with patients to ascertain feelings or need for assistance or social and emotional support.</li> <li> Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.</li> <li> Feed patients or assist patients to eat or drink.</li> <li> Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.</li> <li> Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.</li> <li> Prepare or serve food trays.</li> <li> Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.</li> <li> Remind patients to take medications or nutritional supplements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517921751_3_338187172" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="517921751JSTD3"> 04/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517921751EDDT3"> 07/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517921751JTIT3"> FRONT DESK MANAGER FRONT DESK MANAGER</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517921751COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="517921751JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517921751JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="517921751JDES3" itemprop="description"> <ul> <li> Carefully selected, developed and retained qualified staff, as well as trained [number] new staff annually.</li> <li> Evaluated patient care procedural changes for effectiveness.</li> <li> Created annual goals, objectives and budget and made recommendations to reduce costs. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.</li> <li> Assisted in the design and execution of programs that contributed to a [%] growth of the organization in the [year] fiscal year.Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Analyzed facility activities and data to properly assess risk management and improve services.Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.Created system-wide communications about service excellence.Effectively served as an advisory resource by providing patient/family experience expertise.Monitored infection control procedures to ensure facility-wide health and safety.Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Analyzed facility activities and data to properly assess risk management and improve services.Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC517921752" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC517921752"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517921752_1_338187175" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="517921752GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="517921752DGRE1" itemprop="name"> Diploma</span> <span class="programline" id="517921752STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="517921752SCHO1" itemprop="name"> Stone Mountain High</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="517921752SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="517921752SSTA1"> State</span> <span class="joblocation jobstate" id="517921752SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="517921752FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517921752_2_338187176" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="517921752GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="517921752DGRE2" itemprop="name"> Certificate</span> <span class="programline" id="517921752STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="517921752SCHO2" itemprop="name"> Georgia Medical</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="517921752SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="517921752SSTA2"> State</span> <span class="joblocation jobstate" id="517921752SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="517921752FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL517921754" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL517921754"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517921754_1_338187179" style=" padding-top:0px; "> <div class="field singlecolumn" id="517921754FRFM1"> administrative, cash registers, clerical, credit, excellent customer service, Inventory, Exchange, money, nursing, organizational skills, reporting, sales, supervision, telephones</div> </div> </div> </div>

SALES

SALES ASSOCIATE Professional Summary Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Highlights Neat, clean and professional appearance Delivers exceptional customer service Reliable team worker Skills Work History Sales Associate 08/2013 to 01/2014 Company Name – City , State Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Explained information about the quality, value and style of products to Influence customer buying decisions. Replenished floor stock and processed shipments to ensure product availability for customers. Barista 02/2013 to 07/2013 Company Name – City , State Took necessary steps to meet customer needs and effectively resolve food or service issues. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering. Prepared items according to written or verbal orders, working on several different orders simultaneously. Crew Member 08/2014 to 11/2014 Company Name – City , State Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Maintained high standards of customer service during high-volume, fast-paced operations. Prepared fountain drinks and ice cream items. Prepared all food orders within a 2-3 minute time frame. Assembled food orders while maintaining appropriate portion control. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time. Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures. Handled currency and credit transactions quickly and accurately. Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk. Reported to all shifts wearing a neat, clean and unwrinkled uniform. Reported to each shift on time and ready to work. Diligently restocked work stations and display cases. Cooked and packaged large batches of food that were prepared to order or kept hot until needed. Prepped items for later use to save staff time during busy hours. Sales Associate 12/2012 to 01/2013 Company Name – City , State Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Responded to customer questions and requests in a prompt and efficient manner. Completed all cleaning, stocking and organizing tasks in assigned sales area. Organized racks and shelves to maintain the visual appeal of the store. Stocked shelves and supplies and organized displays. Check out purchases Education High School Diploma : Current Washtenaw Technical Middle College - City , State Special program where I finish my last two years of high school and get my associates degree at the the same time. Skills cash register, closing, coaching, oral communication, Excellent communication, credit, Inventory control, Listening, MS Office, organizer, policies, POS, quality, safety, sales, tops, Written Additional Information Community Service Springhill Teen Service Teen, 4 weeks of volunteer landscaping Livingston Human Society 2|42 Community Church, Mission Trip to Native American reservation, working in the children's area

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME517758337" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_517758337_1_338078984"> <div class="name" itemprop="name"> <span class="field" id="517758337FNAM1"> </span> <span> </span> <span class="field lName" id="517758337LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM517758340" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM517758340"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758340_1_338078988"> <div class="field singlecolumn" id="517758340FRFM1"> Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Highlights Neat, clean and professional appearance Delivers exceptional customer service Reliable team worker</div> </div> </div> <div class="section" id="SECTION_HILT517758417" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT517758417"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758417_1_338080727"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="517758417SKC11"> </td> <td class="field twocol_2" id="517758417SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR517758339" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR517758339"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758339_1_338078987" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517758339JTIT1"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="517758339JSTD1"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517758339EDDT1"> 01/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517758339COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="517758339JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517758339JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="517758339JDES1" itemprop="description"> <ul> <li> Computed sales prices, total purchases and processed payments.</li> <li> Described merchandise and explain operation of merchandise to customers.</li> <li> Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.</li> <li> Placed special orders and called other stores to find desired items.</li> <li> Operated a cash register to process cash, check and credit card transactions.</li> <li> Guided customers in choosing items that reflected personal style and shape.</li> <li> Administered all point of sale opening and closing procedures.</li> <li> Explained information about the quality, value and style of products to Influence customer buying decisions.</li> <li> Replenished floor stock and processed shipments to ensure product availability for customers.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517758339_2_338078986" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517758339JTIT2"> Barista</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="517758339JSTD2"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517758339EDDT2"> 07/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517758339COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="517758339JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517758339JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="517758339JDES2" itemprop="description"> <ul> <li> Took necessary steps to meet customer needs and effectively resolve food or service issues.</li> <li> Correctly received orders, processed payments and responded appropriately to guest concerns.</li> <li> Served fresh, hot food with a smile in a timely manner.</li> <li> Communicated clearly and positively with co-workers and management.</li> <li> Cut and chopped food items and cooked on a grill or in fryers.</li> <li> Packaged menu items into bags or trays and placed drink orders into carriers.</li> <li> Accurately measured ingredients required for specific food items.</li> <li> Prepared and served beverages such as coffee, tea and fountain drinks.</li> <li> Mastered Point of Sale (POS) computer system for automated order taking.</li> <li> Carefully maintained sanitation, health and safety standards in all work areas.</li> <li> Frequently washed and sanitized hands, food areas and food preparation tools.</li> <li> Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.</li> <li> Followed all established restaurant practices and procedures.</li> <li> Worked well with teammates and openly invited coaching from the management team.</li> <li> Took initiative to find extra tasks when scheduled duties were completed.</li> <li> Quickly unloaded product shipments and stocked freezers.</li> <li> Assisted management with monthly inventory control and weekly stock ordering.</li> <li> Prepared items according to written or verbal orders, working on several different orders simultaneously.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517758339_3_338079630" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517758339JTIT3"> Crew Member</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="517758339JSTD3"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517758339EDDT3"> 11/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517758339COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="517758339JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517758339JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="517758339JDES3" itemprop="description"> <ul> <li> Demonstrated integrity and honesty while interacting with guests, team members and managers.</li> <li> Operated the drive-through window and sales register quickly and efficiently.</li> <li> Greeted customers and provided excellent customer service.</li> <li> Maintained high standards of customer service during high-volume, fast-paced operations.</li> <li> Prepared fountain drinks and ice cream items.</li> <li> Prepared all food orders within a 2-3 minute time frame.</li> <li> Assembled food orders while maintaining appropriate portion control.</li> <li> Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.</li> <li> Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.</li> <li> Handled currency and credit transactions quickly and accurately.</li> <li> Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.</li> <li> Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.</li> <li> Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.</li> <li> Reported to all shifts wearing a neat, clean and unwrinkled uniform.</li> <li> Reported to each shift on time and ready to work.</li> <li> Diligently restocked work stations and display cases.</li> <li> Cooked and packaged large batches of food that were prepared to order or kept hot until needed.</li> <li> Prepped items for later use to save staff time during busy hours.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_517758339_4_338080354" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="517758339JTIT4"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="517758339JSTD4"> 12/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="517758339EDDT4"> 01/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="517758339COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="517758339JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="517758339JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="517758339JDES4" itemprop="description"> <ul> <li> Greeted customers in a timely fashion while quickly determining their needs.</li> <li> Recommended merchandise to customers based on their needs and preferences.</li> <li> Responded to customer questions and requests in a prompt and efficient manner.</li> <li> Completed all cleaning, stocking and organizing tasks in assigned sales area.</li> <li> Organized racks and shelves to maintain the visual appeal of the store.</li> <li> Stocked shelves and supplies and organized displays.</li> <li> Check out purchases</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC517758418" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC517758418"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758418_1_338080482" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="517758418DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="517758418STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="517758418GRYR1"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="517758418SCHO1" itemprop="name"> Washtenaw Technical Middle College</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="517758418SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="517758418SSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="517758418GRPA1"> </span> </span> <span class="field" id="517758418FRFM1"> Special program where I finish my last two years of high school and get my associates degree at the the same time.</span> </div> </div> </div> <div class="section" id="SECTION_SKLL517758344" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL517758344"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758344_1_338078992"> <div class="field singlecolumn" id="517758344FRFM1"> cash register, closing, coaching, oral communication, Excellent communication, credit, Inventory control, Listening, MS Office, organizer, policies, POS, quality, safety, sales, tops, Written</div> </div> </div> <div class="section" id="SECTION_ADDI517758345" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI517758345"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_517758345_1_338078993"> <div class="field singlecolumn" id="517758345FRFM1"> <ul> <li> Community Service Springhill Teen Service Teen, 4 weeks of volunteer landscaping Livingston Human Society 2|42 Community Church, Mission Trip to Native American reservation, working in the children's area</li> </ul> </div> </div> </div> </div>

SALES

SALES MANAGER Highlights MS Office proficiency Microsoft Outlook Lotus Notes Team leadership Exceptional time management Goal-oriented Accomplishments Managed a successful sales team of 12 members who consistently exceeded sales goals an average of 20% each month. Developed highly effective sales training strategies as Sales Manager of a 12-person team. Coached a successful sales team that led the store in monthly sales per FTE over 50% of the year. Mentored two Sales Manager In Training candidates through successful completion of the Manager Assessment Program (MAP). Experience Sales Manager May 2011 to Current Company Name － City , State Lead through developing a commissioned sales team (10+ direct reports, 50+ indirect reports) to achieve sales, ensure efficiency and to be successful in our FY focus areas. Develop skills and product knowledge of Sales Consultants through training, evaluation, and role play; develop talent into Management roles. Attract, hire and on-board world-class Sales Professionals who are well prepared to provide exceptional customer service. Analyze and track sales performance to assigned budget, conversion, compliance, and Sales Consultant staffing/hiring targets. Responsible for day-to-day oversight with authority to resolve issues that may occur during the execution process. Respond to potential customer service concerns. Ensure customers receive the best customer experience and seek out opportunities for self-development. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Offered direction and gave constructive feedback to motivate team members. Held each team member accountable for achieving brand and performance goals. Built and maintained effective relationships with peers and upper management. Recruited, hired, developed and retained retail talent for the company. Addressed customer inquiries and resolved complaints. Created and directed sales team training and development programs. Branch Sales Manager Mar 2006 to May 2011 Company Name － City , State Manage the branch staff including hiring, training and development, and performance management. Coach the branch staff to achieve sales excellence in sales production, product knowledge, customer service, and branch operations to meet or exceed minimum performance standards. Demonstrate leadership proficiency in sales, service, operations, and management. Responsible for consistently meeting or exceeding branch sales performance standards. Manage and motivate staff consistently and fairly. Develop a sales environment through creative and promotional activities. Lead the branch by setting a positive example in telemarketing efforts, cross-selling and sales campaigns. Demonstrate commitment to consistently deliver positive customer service to achieve customer retention. Demonstrate enlightened leadership skills designed to motivate and retain employees deemed high potential and high performing. Oversee loan turnaround times to ensure quality customer service. Establish professional networks by building a referral base and providing resources to "centers of influence" on industry trends and bank products. Initiate, complete, and maintain customer profiles. Support customer on-boarding process through follow-up. Achieve results through managing, motivating and coaching staff in sales and service efforts. Display professional verbal, written and interpersonal communication skills. Represent the bank in the community. Mortgage Consultant Mar 2004 to Mar 2006 Company Name － City , State Utilize referrals and company provided sales leads to sell customers a variety of financial services and products including unsecured personal loans, credit cards and real estate loans. Work with customers on the phone and in person throughout the credit application and approval process. Responsible for financial analysis of clients who typically stand above 60% debt ratio and implement debt restructuring to facilitate repayment and reduce debt ratio to 45% or less. Manage team to plan approach and implement best practices for selling Life, Accident & Health, Involuntary Unemployment insurance and Home and Auto (HAS). Proven ability to self-source leads and to create profitable business relationships with referral partners. Education Bachelor of Business Administration , Computer Information Systems General Business 4 2001 Western Michigan University － City , State GPA: with Honors Magna cum laude Computer Information Systems General Business with Honors Magna cum laude Recipient of [Scholarship Name] Scholarship Skills approach, budget, Coach, coaching, interpersonal communication, COMPUTER KNOWLEDGE, Consultant, conversion, credit, clients, customer service, financial, financial analysis, focus, hiring, insurance, leadership, leadership skills, Lotus Notes, managing, Excel, Microsoft Office, Microsoft Outlook, PowerPoint, Word, networks, performance management, quality, real estate, selling, Sales, staffing, telemarketing, phone, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME508902923" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_508902923_1_332265985" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="508902923FNAM1"> </span> <span> </span> <span class="field" id="508902923LNAM1"> SALES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM508902925" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT508902926" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT508902926"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508902926_1_332265992" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="508902926SKC11"> <p align="LEFT"> MS Office proficiency</p> <p align="LEFT"> Microsoft Outlook</p> <p align="LEFT"> Lotus Notes</p> </td> <td class="field twocol_2" id="508902926SKC21"> <ul> <li> Team leadership</li> <li> Exceptional time management</li> <li> Goal-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM508903508" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM508903508"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508903508_1_332270975" style=" padding-top:0px; "> <div class="field singlecolumn" id="508903508FRFM1"> <p align="LEFT"> Managed a successful sales team of 12 members who consistently exceeded sales goals an average of 20% each month.</p> <br/> <p align="LEFT"> Developed highly effective sales training strategies as Sales Manager of a 12-person team.</p> <br/> <p align="LEFT"> Coached a successful sales team that led the store in monthly sales per FTE over 50% of the year. </p> <br/> <p align="LEFT"> Mentored two Sales Manager In Training candidates through successful completion of the Manager Assessment Program (MAP).</p> </div> </div> </div> <div class="section" id="SECTION_EXPR508902927" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR508902927"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508902927_1_332265988" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508902927JTIT1"> Sales Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="508902927JSTD1"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="508902927EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508902927COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508902927JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508902927JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="508902927JDES1" itemprop="description"> <ul> <li> Lead through developing a commissioned sales team (10+ direct reports, 50+ indirect reports) to achieve sales, ensure efficiency and to be successful in our FY focus areas.</li> <li> Develop skills and product knowledge of Sales Consultants through training, evaluation, and role play; develop talent into Management roles.</li> <li> Attract, hire and on-board world-class Sales Professionals who are well prepared to provide exceptional customer service.</li> <li> Analyze and track sales performance to assigned budget, conversion, compliance, and Sales Consultant staffing/hiring targets.</li> <li> Responsible for day-to-day oversight with authority to resolve issues that may occur during the execution process.</li> <li> Respond to potential customer service concerns.</li> <li> Ensure customers receive the best customer experience and seek out opportunities for self-development.</li> </ul> <p align="LEFT"> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</p> <p align="LEFT"> Offered direction and gave constructive feedback to motivate team members.</p> <p align="LEFT"> Held each team member accountable for achieving brand and performance goals.</p> <p align="LEFT"> Built and maintained effective relationships with peers and upper management.</p> <p align="LEFT"> Recruited, hired, developed and retained retail talent for the company.</p> <p align="LEFT"> Addressed customer inquiries and resolved complaints.</p> <p align="LEFT"> Created and directed sales team training and development programs.</p> <br/> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508902927_2_332265989" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508902927JTIT2"> Branch Sales Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="508902927JSTD2"> Mar 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="508902927EDDT2"> May 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508902927COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508902927JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508902927JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="508902927JDES2" itemprop="description"> <ul> <li> Manage the branch staff including hiring, training and development, and performance management.</li> <li> Coach the branch staff to achieve sales excellence in sales production, product knowledge, customer service, and branch operations to meet or exceed minimum performance standards.</li> <li> Demonstrate leadership proficiency in sales, service, operations, and management.</li> <li> Responsible for consistently meeting or exceeding branch sales performance standards.</li> <li> Manage and motivate staff consistently and fairly.</li> <li> Develop a sales environment through creative and promotional activities.</li> <li> Lead the branch by setting a positive example in telemarketing efforts, cross-selling and sales campaigns.</li> <li> Demonstrate commitment to consistently deliver positive customer service to achieve customer retention.</li> <li> Demonstrate enlightened leadership skills designed to motivate and retain employees deemed high potential and high performing.</li> <li> Oversee loan turnaround times to ensure quality customer service.</li> <li> Establish professional networks by building a referral base and providing resources to "centers of influence" on industry trends and bank products.</li> <li> Initiate, complete, and maintain customer profiles.</li> <li> Support customer on-boarding process through follow-up.</li> <li> Achieve results through managing, motivating and coaching staff in sales and service efforts.</li> <li> Display professional verbal, written and interpersonal communication skills.</li> <li> Represent the bank in the community.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508902927_3_332265990" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508902927JTIT3"> Mortgage Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="508902927JSTD3"> Mar 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="508902927EDDT3"> Mar 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508902927COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="508902927JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508902927JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="508902927JDES3" itemprop="description"> <ul> <li> Utilize referrals and company provided sales leads to sell customers a variety of financial services and products including unsecured personal loans, credit cards and real estate loans.</li> <li> Work with customers on the phone and in person throughout the credit application and approval process.</li> <li> Responsible for financial analysis of clients who typically stand above 60% debt ratio and implement debt restructuring to facilitate repayment and reduce debt ratio to 45% or less.</li> <li> Manage team to plan approach and implement best practices for selling Life, Accident &amp; Health, Involuntary Unemployment insurance and Home and Auto (HAS).</li> <li> Proven ability to self-source leads and to create profitable business relationships with referral partners.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC508902928" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC508902928"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508902928_1_332265991" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="508902928DGRE1" itemprop="name"> Bachelor of Business Administration</span> <span> , </span> <span class="programline" id="508902928STUY1"> Computer Information Systems General Business</span> <span class="datesWrapper"> <span class="jobdates" id="508902928GRYR1"> 4 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="508902928SCHO1" itemprop="name"> Western Michigan University</span> <span> － </span> <span class="joblocation jobcity" id="508902928SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="508902928SSTA1"> State</span> <span class="joblocation jobstate" id="508902928SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="508902928GRPA1"> with Honors Magna cum laude</span> </span> <span class="field" id="508902928FRFM1"> <p align="LEFT"> Computer Information Systems General Business with Honors Magna cum laude</p> <br/> <p align="LEFT"> Recipient of [Scholarship Name] Scholarship</p> <br/> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL508902937" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL508902937"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508902937_1_332265993" style=" padding-top:0px; "> <div class="field singlecolumn" id="508902937FRFM1"> <p align="LEFT"> approach, budget, Coach, coaching, interpersonal communication, COMPUTER KNOWLEDGE, Consultant, conversion, credit, clients, customer service, financial, financial analysis, focus, hiring, insurance, leadership, leadership skills, Lotus Notes, managing, Excel, Microsoft Office, Microsoft Outlook, PowerPoint, Word, networks, performance management, quality, real estate, selling, Sales, staffing, telemarketing, phone, written</p> </div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Professional Summary Experience sales rep with territory management and closing experience. Computer proficient with strong communication skills. Offering more than 13 years in outside sales, sales operations and marketing. Quality-focused Account Manager, focused on driving sales and maximizing profits. Directs sales teams with enthusiasm. Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products. Skills Business development Organized Fast learner Highly dependable Natural leader Enthusiastic yet professional demeanor Organized Excellent attention to Customer satisfaction Account and territory management Retail sales detail Fluent in Spanish Computer literate Work History Sales Representative Company Name - City , State 12/2012 - 09/2014 Increased sales volume by adding 10 accounts in the territory. Selected the correct products based on customer needs, product specifications and applicable regulations. Increased sales volume by adding 10 accounts in the Rio Grande Valley territory. Negotiated prices, terms of sales and service agreements. Contacted new and existing customers to discuss how their needs could be met through specific products and services. Territory Manager Company Name - City , State 04/2012 - 11/2013  Established new territory for the company, adding special order, stocking dealers.  Managed portfolio of 30 accounts and $60,000-$90,000 per month in sales.  Negotiated prices, terms of sales, service agreements. Contacted new and existing customers to discuss how their needs could be met through specific products, services.  Selected correct products based on customer needs, product specifications.  Created sales contacts with on- and off-premise accounts.  Recorded accurate, efficient records in customer database.  Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.  Consulted businesses to supply accurate product, service information.  Met existing customers to review current services and expand sales opportunities.  Built relationships with customers to promote long term business growth. Exceeded team sales goals by 30%. Sales Decora Kitchen Bath & Floors - McAllen, TX l Managed residential and commercial sales. Sales Company Name - City , State 01/2008 - 09/2010  Retailed all types of flooring, ceramic & porcelain tile, natural stone, resilient flooring, laminate and hardwood, carpet.  Coordinated and supervised installations of Floor and counter-tops.  Project estimating and purchasing. Attended Surfaces and KBIS trade shows.  Negotiated prices, terms of sales and service agreements.  Contacted new and existing customers to discuss how their needs could be met through specific products and services.  Quoted prices, credit terms and other bid specifications.  Identified prospective customers by using business directories and following leads from existing clients.  Wrote sales contracts for orders obtained and submitted orders for processing.  Selected the correct products based on customer needs, product specifications and applicable regulations.  Prioritized tasks and projects to meet tight deadlines. Owner Company Name - City , State 01/2000 - 07/2007 Coordinated residential and commercial sales, along with supervising all installations. Project estimating and purchasing. Retailed all types of flooring, ceramic & porcelain tile, natural stone, resilient flooring, laminate, hardwood and carpet.  Attended Surfaces and Mohawk U trade shows and seminars.  Negotiated prices, terms of sales and service agreements.  Contacted new and existing customers to discuss how their needs could be met through specific products and services.  Quoted prices, credit terms and other bid specifications.  Wrote sales contracts for orders obtained and submitted orders for processing.  Selected the correct products based on customer needs, product specifications and applicable regulations. Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Matched purchase orders with invoices and recorded the necessary information. Education High School Diploma : James Pace High School - Continuing education Interior Decorator Skills attention to detail, Strong interpersonal skills, contracts, credit, clients, database, Dependable, English, estimating, outlook, natural, negotiator, Persuasive, progress, purchasing, Sales, Sales Management, seminars, Spanish, Strategic, supervising, tops, trade shows

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME498356051" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_498356051_1_325145409"> <div class="name" itemprop="name"> <span class="field" id="498356051FNAM1"> </span> <span> </span> <span class="field" id="498356051LNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM498356055" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM498356055"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_498356055_1_325145417"> <div class="field singlecolumn" id="498356055FRFM1"> Experience sales rep with territory management and closing experience. Computer proficient with strong communication skills. Offering more than 13 years in outside sales, sales operations and marketing. Quality-focused Account Manager, focused on driving sales and maximizing profits. Directs sales teams with enthusiasm. Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.</div> </div> </div> <div class="section" id="SECTION_HILT498356345" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT498356345"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_498356345_1_325150369"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="498356345SKC11"> <ul> <li> Business development</li> <li> Organized</li> <li> Fast learner</li> <li> Highly dependable</li> <li> Natural leader</li> <li> Enthusiastic yet professional demeanor</li> <li> Organized</li> </ul> </td> <td class="field twocol_2" id="498356345SKC21"> <ul> <li> Excellent attention to </li> <li> Customer satisfaction</li> <li> Account and territory management</li> <li> Retail sales</li> <li> detail</li> <li> Fluent in <font color="#0000FF"> Spanish</font> </li> <li> Computer literate</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR498356053" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR498356053"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_498356053_1_325145411" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="498356053JTIT1"> Sales Representative</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="498356053COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="498356053JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="498356053JSTA1" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="498356053JSTD1"> 12/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="498356053EDDT1"> 09/2014</span> <br/> </span> </span> <span class="jobline" id="498356053JDES1" itemprop="description"> <ul> <li> Increased sales volume by adding 10 accounts in the territory.</li> <li> Selected the correct products based on customer needs, product specifications and applicable regulations.</li> <li> Increased sales volume by adding 10 accounts in the Rio Grande Valley territory.</li> <li> Negotiated prices, terms of sales and service agreements.</li> <li> Contacted new and existing customers to discuss how their needs could be met through specific products and services.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_498356053_2_325145412" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="498356053JTIT2"> Territory Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="498356053COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="498356053JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="498356053JSTA2" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="498356053JSTD2"> 04/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="498356053EDDT2"> 11/2013</span> <br/> </span> </span> <span class="jobline" id="498356053JDES2" itemprop="description"> <ul> <li>  Established new territory for the company, adding special order, stocking dealers.</li> <li>  Managed portfolio of 30 accounts and $60,000-$90,000 per month in sales.</li> <li>  Negotiated prices, terms of sales, service agreements. Contacted new and existing customers to discuss how their needs could be met through specific products, services.</li> <li>  Selected correct products based on customer needs, product specifications.</li> <li>  Created sales contacts with on- and off-premise accounts.</li> <li>  Recorded accurate, efficient records in customer database.</li> <li>  Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.</li> <li>  Consulted businesses to supply accurate product, service information.</li> <li>  Met existing customers to review current services and expand sales opportunities.</li> <li>  Built relationships with customers to promote long term business growth.</li> <li> Exceeded team sales goals by 30%.</li> <li> Sales Decora Kitchen Bath &amp; Floors - McAllen, TX l Managed residential and commercial sales.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_498356053_3_325145413" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="498356053JTIT3"> Sales </span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="498356053COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="498356053JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="498356053JSTA3" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="498356053JSTD3"> 01/2008</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="498356053EDDT3"> 09/2010</span> <br/> </span> </span> <span class="jobline" id="498356053JDES3" itemprop="description"> <ul> <li>  Retailed all types of flooring, ceramic &amp; porcelain tile, natural stone, resilient flooring, laminate and hardwood, carpet.</li> <li>  Coordinated and supervised installations of Floor and counter-tops.</li> <li>  Project estimating and purchasing.</li> <li> Attended Surfaces and KBIS trade shows.</li> <li>  Negotiated prices, terms of sales and service agreements.</li> <li>  Contacted new and existing customers to discuss how their needs could be met through specific products and services.</li> <li>  Quoted prices, credit terms and other bid specifications.</li> <li>  Identified prospective customers by using business directories and following leads from existing clients.</li> <li>  Wrote sales contracts for orders obtained and submitted orders for processing.</li> <li>  Selected the correct products based on customer needs, product specifications and applicable regulations.</li> <li>  Prioritized tasks and projects to meet tight deadlines.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_498356053_4_325145414" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="498356053JTIT4"> Owner</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="498356053COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="498356053JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="498356053JSTA4" itemprop="addressRegion"> State</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="498356053JSTD4"> 01/2000</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="498356053EDDT4"> 07/2007</span> <br/> </span> </span> <span class="jobline" id="498356053JDES4" itemprop="description"> <ul> <li> Coordinated residential and commercial sales, along with supervising all installations.</li> <li> Project estimating and purchasing.</li> <li> Retailed all types of flooring, ceramic &amp; porcelain tile, natural stone, resilient flooring, laminate, hardwood and carpet.</li> <li>  Attended Surfaces and Mohawk U trade shows and seminars.</li> <li>  Negotiated prices, terms of sales and service agreements.</li> <li>  Contacted new and existing customers to discuss how their needs could be met through specific products and services.</li> <li>  Quoted prices, credit terms and other bid specifications.</li> <li>  Wrote sales contracts for orders obtained and submitted orders for processing.</li> <li>  Selected the correct products based on customer needs, product specifications and applicable regulations.</li> <li> Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.</li> <li> Matched purchase orders with invoices and recorded the necessary information.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC498379587" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC498379587"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_498379587_1_325160687" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="498379587DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="498379587STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="498379587SCHO1" itemprop="name"> James Pace High School</span> <span> - </span> <span class="joblocation jobcity" id="498379587SCIT1"> </span> <span class="joblocation jobstate" id="498379587SSTA1"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="498379587GRYR1"> </span> </span> </span> <span class="field" id="498379587FRFM1"> <ul> <li> Continuing education Interior Decorator<br/> </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM498365393" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL498356057" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL498356057"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_498356057_1_325145419"> <div class="field singlecolumn" id="498356057FRFM1"> attention to detail, Strong interpersonal skills, contracts, credit, clients, database, Dependable, English, estimating, outlook, natural, negotiator, Persuasive, progress, purchasing, Sales, Sales Management, seminars, Spanish, Strategic, supervising, tops, trade shows</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Assertive, outgoing professional with ability to work independently and handle simultaneous projects. A dependable worker while skilled in problem solving, troubleshooting, great customer service and computer skills. My computer skills include Microsoft Office/Internet search engines to complete medical terminology and pharmacology verification. Inside sales department successfully managing multiple sales associates. Accurate and efficient with orders. Maintained filing for the inside sales office. Highlights Self-directed Excellent communication skills Resourceful Time management Invoice processing Advanced clerical knowledge Pleasant demeanor Understands grammar Experience Sales Associate 01/2005 to 01/2012 Company Name City , State Responsible for booking appointments, marketing plan and providing solutions for healthcare Sales Consultant 11/1996 to 10/2004 Company Name City , State Responsible for booking appointments, creating relationships with clients and delivering products for the healthcare market Sales Department/Data Entry 10/1992 to 07/1994 Company Name City , State Provided data entry for invoicing, quoting and general sales reports for multiple sales representatives, filing for the sales department. Travel Agent 08/1990 to 09/1992 Company Name City , State Responsible for booking airline, hotel, car rental and leisure. Education Medical Transcription 2013 At-Home-Professions City , USA Associate of Arts 1985 St. Gregory's College City , State , USA Executive Secretary Oklahoma State University City , State , USA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME394612772" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_394612772_1_255886619" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="394612772FNAM1"> </span> <span> </span> <span class="field lName" id="394612772LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM394612774" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM394612774"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_394612774_1_255892754" style=" padding-top:0px; "> <div class="field singlecolumn" id="394612774FRFM1"> <br/> <p align="LEFT"> Assertive, outgoing professional with ability to work independently and handle simultaneous projects. A dependable worker while skilled in problem solving, troubleshooting, great customer service and computer skills. My computer skills include Microsoft Office/Internet search engines to complete medical terminology and pharmacology verification. <font> Inside sales department successfully managing multiple sales associates. Accurate and efficient with orders. Maintained filing for the inside sales office.</font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_HILT394612775" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT394612775"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_394612775_1_255895296" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="394612775SKC11"> <ul> <li> Self-directed</li> <li> Excellent communication skills</li> <li> Resourceful</li> <li> Time management</li> </ul> <br/> </td> <td class="field twocol_2" id="394612775SKC21"> <ul> <li> Invoice processing</li> <li> Advanced clerical knowledge</li> <li> Pleasant demeanor</li> <li> Understands grammar</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR394612776" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR394612776"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_394612776_1_262918405" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="394612776JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="394612776JSTD1"> 01/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="394612776EDDT1"> 01/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="394612776COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="394612776JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="394612776JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="394612776JDES1" itemprop="description"> <p align="LEFT"> Responsible for booking appointments, marketing plan and providing solutions for healthcare</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_394612776_2_262923192" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="394612776JTIT2"> Sales Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="394612776JSTD2"> 11/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="394612776EDDT2"> 10/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="394612776COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="394612776JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="394612776JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="394612776JDES2" itemprop="description"> <p align="LEFT"> Responsible for booking appointments, creating relationships with clients and delivering products for the healthcare market</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_394612776_3_255899342" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="394612776JTIT3"> Sales Department/Data Entry</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="394612776JSTD3"> 10/1992</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="394612776EDDT3"> 07/1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="394612776COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="394612776JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="394612776JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="394612776JDES3" itemprop="description"> <p align="LEFT"> Provided data entry for invoicing, quoting and general sales reports for multiple sales representatives, filing for the sales department. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_394612776_4_255905465" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="394612776JTIT4"> Travel Agent</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="394612776JSTD4"> 08/1990</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="394612776EDDT4"> 09/1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="394612776COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="394612776JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="394612776JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="394612776JDES4" itemprop="description"> <p align="LEFT"> Responsible for booking airline, hotel, car rental and leisure.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC405732381" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC405732381"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_405732381_1_263400860" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="405732381DGRE1" itemprop="name"> </span> <span class="programline" id="405732381STUY1"> Medical Transcription</span> <span class="datesWrapper"> <span class="jobdates" id="405732381GRYR1"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="405732381SCHO1" itemprop="name"> At-Home-Professions</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="405732381SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="405732381SSTA1"> </span> <span class="joblocation eduCountry" id="405732381SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="405732381FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_405732381_2_263401205" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="405732381DGRE2" itemprop="name"> Associate of Arts</span> <span class="programline" id="405732381STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="405732381GRYR2"> 1985</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="405732381SCHO2" itemprop="name"> St. Gregory's College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="405732381SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="405732381SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="405732381SCNT2"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="405732381FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_405732381_3_263401025" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="405732381DGRE3" itemprop="name"> </span> <span class="programline" id="405732381STUY3"> Executive Secretary</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="405732381SCHO3" itemprop="name"> Oklahoma State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="405732381SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="405732381SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="405732381SCNT3"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="405732381FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL407722694" style=" padding-top:0px; "> </div> </div>

SALES

JS SALES REPRESENTATIVE-PSR Summary Customer-oriented, strategic-thinking Sales and Management Professional with over 10+ years of experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated leadership professional with expertise in management and sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Skills Relationship selling Territory sales Sales closing Product management and pricing Product and service knowledge Post-sales support Territory growth Product merchandising Sales Forecasting Client account management Promotional planning Revenue growth Team building and leadership Brand management Working collaboratively Organizational and People skills Experience Company Name | City , State SALES REPRESENTATIVE-PSR 09/2013 - Current Recipient of the High Five Award for meeting sales and customer satisfaction targets; and for sustaining above average relationships between company and the customer. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. Fostered relationships with customers to expand customer base and retain business. Kept up-to-date with regional market and industry trends to optimize marketing and sales plans. Created and implemented store displays, promoting sales and growth. Demonstrated product features to align with customer needs. Created successful strategies to develop and expand customer sales. Contacted new and existing customers to outline benefits of products. Improved profitability and developed pipeline using multiple marketing channels and sales strategies. Maximized efficiency and time management by effectively planning and organizing client routes within territory. Monitored customer order process and addressed customer issues. Prepared and processed contracts and order forms for new and existing customers. Company Name | City , State BEVERAGE MANAGER 01/2011 - 04/2015 Developed a well-organized beverage system and directed a highly experienced team consisting of 10 bartenders and approximately 30 servers to provide best hospitality experience to customers. Prepared appropriate staff schedules according to budgetary guidelines. Oversaw and maintained stock levels to serve high-quality products consistent with customer requirements. Demonstrated strong analytical and financial skills while maintaining budget, processing payroll, implementing cost controls, and evaluating income estimates, profit and loss statements, sales and labor flash reports. Improved staff productivity by conducting training on customer service, company policies, and safety practices. Created a healthy and secure environment for staff and guests through the enforcement of safety and sanitation standards. Retained remarkable service standards by hiring highly talented staff for all departments. Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Company Name | City , State MERCHANDISER 01/2010 - 05/2013 Supported sales reps in establishing special promotional set-ups and providing compelling presentation of products. Drove sales and profitability goals by cultivating positive rapport with key store individuals and customers. Organized engaging front-facing displays to capture customer interest and drive revenue growth. Arranged items in favorable positions and areas of store to attract customers and optimize sales. Communicated and coordinated planogram execution with store management. Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations. Updated seasonal displays such as windows and mannequins to highlight current product lines. Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales. Company Name | City , State SALES ASSOCIATE 01/2010 - 11/2010 Identified customer requirements and suggested quality cellular devices by utilizing extensive product knowledge. Arranged sales floor and presented the store in visually appealing manner. Consistently met sales goals and ensured recurring business by nurturing long-term relationship with customers. Attained customer confidence by providing interactive, engaging and reassuring store experience. Maximized customer experience through prompt resolution of complaints or issues. Education and Training Morgan State University, Earl G. Graves School of Business | City BS in Hospitality & Business Management 05/2011 Completed coursework in Finance, Accounting and Marketing. The curriculum emphasizes managerial leadership and is designed to develop/prepare students with theoretical and applied business and hospitality knowledge, skills, values and attributes. Softball Team

<div class="RNA skn-mng3 fontsize fontface vmargins hmargins pagesize dynamicbg show-btn-gap" id="document"> <div class="section name-sec firstsection" id="SECTION_NAME5a17984f-aae5-401b-ae20-71a5629f61d6"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_5a17984f-aae5-401b-ae20-71a5629f61d6_1_5239cd72-d16d-4a25-a1b4-2936dc546dd5"> <div class="nameLogo"> <svg class="processlogopdf" enable-background="0 0 50 50" viewbox="0 0 50 50"> <circle cx="25px" cy="25px" r="24px" style="fill:#fff;stroke-width:1;stroke:#4a4a4a"> </circle> <text fill="#4a4a4a" font-size="20px" font-weight="900" id="5a17984f-aae5-401b-ae20-71a5629f61d6SUBSTR_FALN1" text-anchor="middle" x="25px" y="32px"> JS</text> </svg> </div> <div class="name" itemprop="name"> <span class="field" id="5a17984f-aae5-401b-ae20-71a5629f61d6FNAM1"> </span> <span> </span> <span class="field" id="5a17984f-aae5-401b-ae20-71a5629f61d6LNAM1"> SALES REPRESENTATIVE-PSR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM96774ba8-af7e-48b6-bf3b-906a92b1ec82"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM96774ba8-af7e-48b6-bf3b-906a92b1ec82"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_96774ba8-af7e-48b6-bf3b-906a92b1ec82_1_b6e6c5b9-a780-4ecf-ae5a-672db85db914"> <div class="field singlecolumn" id="96774ba8-af7e-48b6-bf3b-906a92b1ec82FRFM1"> <p> Customer-oriented, strategic-thinking Sales and Management Professional with over 10+ years of experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated leadership professional with expertise in management and sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.</p> </div> </div> </div> <div class="section hiltSec" id="SECTION_HILTd9e3027d-6b95-4af5-a593-2e46e4313403"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTd9e3027d-6b95-4af5-a593-2e46e4313403"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_d9e3027d-6b95-4af5-a593-2e46e4313403_1_b39f461d-7dc8-abb3-00c2-9d7d12837c10"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="d9e3027d-6b95-4af5-a593-2e46e4313403SKC10"> <ul> <li> Relationship selling</li> <li> Territory sales</li> <li> Sales closing</li> <li> Product management and pricing</li> <li> Product and service knowledge</li> <li> Post-sales support</li> <li> Territory growth</li> <li> Product merchandising</li> </ul> </td> <td class="field twocol_2" id="d9e3027d-6b95-4af5-a593-2e46e4313403SKC20"> <ul> <li> Sales Forecasting</li> <li> Client account management</li> <li> Promotional planning</li> <li> Revenue growth</li> <li> Team building and leadership</li> <li> Brand management</li> <li> Working collaboratively</li> <li> Organizational and People skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR43495668-7ccd-4446-b3e4-1cf7ea3a3c62"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR43495668-7ccd-4446-b3e4-1cf7ea3a3c62"> Experience</div> </div> <div class="paragraph parlrColmn firstparagraph" id="PARAGRAPH_43495668-7ccd-4446-b3e4-1cf7ea3a3c62_1_89c31d03-853f-4434-b0d2-09c8a1c8c8bd" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62COMP1" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCNT1"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JTIT1"> SALES REPRESENTATIVE-PSR</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTD1"> 09/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62EDDT1"> Current</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JDES1" itemprop="description"> <ul> <li> Recipient of the High Five Award for meeting sales and customer satisfaction targets; and for sustaining above average relationships between company and the customer.</li> <li> Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.</li> <li> Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.</li> <li> Fostered relationships with customers to expand customer base and retain business.</li> <li> Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.</li> <li> Created and implemented store displays, promoting sales and growth.</li> <li> Demonstrated product features to align with customer needs.</li> <li> Created successful strategies to develop and expand customer sales.</li> <li> Contacted new and existing customers to outline benefits of products.</li> <li> Improved profitability and developed pipeline using multiple marketing channels and sales strategies.</li> <li> Maximized efficiency and time management by effectively planning and organizing client routes within territory.</li> <li> Monitored customer order process and addressed customer issues.</li> <li> Prepared and processed contracts and order forms for new and existing customers.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_43495668-7ccd-4446-b3e4-1cf7ea3a3c62_2_d9ecfbc5-2093-48ab-a0dd-915df7242caa" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62COMP2" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCNT2"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JTIT2"> BEVERAGE MANAGER</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTD2"> 01/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62EDDT2"> 04/2015</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JDES2" itemprop="description"> <ul> <li> Developed a well-organized beverage system and directed a highly experienced team consisting of 10 bartenders and approximately 30 servers to provide best hospitality experience to customers.</li> <li> Prepared appropriate staff schedules according to budgetary guidelines.</li> <li> Oversaw and maintained stock levels to serve high-quality products consistent with customer requirements.</li> <li> Demonstrated strong analytical and financial skills while maintaining budget, processing payroll, implementing cost controls, and evaluating income estimates, profit and loss statements, sales and labor flash reports.</li> <li> Improved staff productivity by conducting training on customer service, company policies, and safety practices.</li> <li> Created a healthy and secure environment for staff and guests through the enforcement of safety and sanitation standards.</li> <li> Retained remarkable service standards by hiring highly talented staff for all departments.</li> <li> Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.</li> <li> Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.</li> <li> Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.</li> <li> Performed restaurant walk-throughs to gauge timeliness and excellent service quality.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_43495668-7ccd-4446-b3e4-1cf7ea3a3c62_3_28a53055-f56e-445b-877e-45a41f8c49a4" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62COMP3" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCNT3"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JTIT3"> MERCHANDISER</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTD3"> 01/2010</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62EDDT3"> 05/2013</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JDES3" itemprop="description"> <ul> <li> Supported sales reps in establishing special promotional set-ups and providing compelling presentation of products.</li> <li> Drove sales and profitability goals by cultivating positive rapport with key store individuals and customers.</li> <li> Organized engaging front-facing displays to capture customer interest and drive revenue growth.</li> <li> Arranged items in favorable positions and areas of store to attract customers and optimize sales.</li> <li> Communicated and coordinated planogram execution with store management.</li> <li> Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.</li> <li> Updated seasonal displays such as windows and mannequins to highlight current product lines.</li> <li> Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_43495668-7ccd-4446-b3e4-1cf7ea3a3c62_4_c0fa9daf-52fb-4fde-b369-b50b5a52a801" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62COMP4" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JCNT4"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JTIT4"> SALES ASSOCIATE</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JSTD4"> 01/2010</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62EDDT4"> 11/2010</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="43495668-7ccd-4446-b3e4-1cf7ea3a3c62JDES4" itemprop="description"> <ul> <li> Identified customer requirements and suggested quality cellular devices by utilizing extensive product knowledge.</li> <li> Arranged sales floor and presented the store in visually appealing manner.</li> <li> Consistently met sales goals and ensured recurring business by nurturing long-term relationship with customers.</li> <li> Attained customer confidence by providing interactive, engaging and reassuring store experience.</li> <li> Maximized customer experience through prompt resolution of complaints or issues.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC35ce94e5-cd7c-420b-9104-675a95cfbaf3"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC35ce94e5-cd7c-420b-9104-675a95cfbaf3"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_35ce94e5-cd7c-420b-9104-675a95cfbaf3_1_70785e99-7bed-44bb-88be-070e62aaa3e7" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3SCHO1" itemprop="name"> Morgan State University, Earl G. Graves School of Business</span> <span class="educsprtr"> | </span> <span class="joblocation jobcity" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3SCIT1"> City</span> <span class="joblocation jobstate" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3SSTA1"> </span> <span class="joblocation jobcountry" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3DGRE1" itemprop="name"> BS</span> <span> in </span> <span class="programline" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3STUY1"> Hospitality &amp; Business Management</span> </span> <span class="paddedline txtItl"> <span format="%m/%Y" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3GRYR1"> 05/2011</span> </span> <span class="field" id="35ce94e5-cd7c-420b-9104-675a95cfbaf3FRFM1"> <ul> <li> Completed coursework in Finance, Accounting and Marketing.</li> <li> The curriculum emphasizes managerial leadership and is designed to develop/prepare students with theoretical and applied business and hospitality knowledge, skills, values and attributes.</li> <li> Softball Team</li> </ul> </span> </div> </div> </div> </div>

SALES

GM SALES ASSOCIATE Summary Looking for a company to grow with and continue customer relations in the industry I have came to know well and love. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 21 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and equipment sales. Results-oriented individual with over 4 years of experience implementing equipment sales to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and accustomed to handling crowds of over 50 people during special sales events. Strong background in Parts Service and warranty. Passionate about retail sales, customer relationship management and merchandising. Results-oriented Customer Service with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of Ag / Lawn and implement products, services and market conditions. High-energy team player ready to leverage abilities to improve sales numbers and company success. Skills Familiar with John Deere Ag and Lawn equipment , Massey Ferguson Ag equipment Kubota Ag and lawn equipment, Kioti Ag equipment , Cub Cadet riding and zero turn mowers Vermeer Hay equipment, Tillage equipment , Sitrex , Bush Hog , Servis Rhino , Vicon , Land pride implements , Bad Boy Zero Turns, MTD Products , Hustler Zero Turns, Stihl and Echo products Parts / Service and warranty for each brand whether OEM or aftermarket applications. Tisco, A&I Products, Becknell Wholesale Created long lasting relationships with customers needing help with their equipment. Communicated with customers to assist them with their parts purchasing , troubleshooting when needed by contacting manufactures explaining the customers failure or questions for a quick resolution. Handled cash of large amounts with no discrepancies. Prepared deposits and took them to the bank when ever needed. Inventory control procedures Team player mentality Hunter/farmer sales strategies POS system operation Listening skills Reliable and punctual Experience Company Name | City , State Sales Associate 08/2016 - Current Assisted customers by finding needed Equipment , Ag or lawn items and checking inventory for items at other locations. Retained product, service and company policy knowledge to serve as resource for both coworkers and customers. Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Sold various products by explaining unique features and educating customers on proper application. Offered product and service consultations and employed upselling techniques. Negotiated and closed deals with minimal oversight. Prepared cash deposits up to $20,000 with zero discrepancies. Listened to customer needs to identify and recommend optimal Equipment , Parts or Service selections. Executed 100 outbound calls each week to existing customers, resulting in 45% increase in sales. Processed orders through each manufactures website and coordinated product deliveries. Company Name | City , State Equipment Rental Manager 11/2013 - 08/2016 Extended existing customer relationships through extensive communication and tried-and-true marketing strategies. Collaborated cross-functionally on the proper equipment which led to Customers job to be completed in effective time. Forecasted trends in expected business levels and adjusted labor and inventory to match expectations. Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports for storage leasing. Inputted customer data into company system, safeguarding financial and personal information to avoid breaches. Executed relations strategies to foster better customer service and promote positive and engaging environment for all. Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. Company Name | City , State Parts/Customer Service Sales Representative 01/2010 - 11/2013 Generated more than 15 leads per week and pursued appointment opportunities to convert prospects into new customers. Assisted customers with their maintenance requirements to keep equipment in proper and top performance. Filed warranties with manufactures , collected all cost for parts and labor along with any other fees which applied to each repair. Assisted technicians with any questions on specs or maintenance requirements Reviewed open repairs and properly followed thru with notating any and all work performed for the customers understanding of any repair completed. Educated customers on service plans, including upgrades. Company Name | City , State Parts Salesman 02/2002 - 08/2010 Operated point of sales and parts lookup computer systems. Opened crates to replenish stocked items in proper aisles. Researched and identified alternative vendors with better prices to save company $[Amount] over [Timeframe] . Education and Training Conroe High School | City , State High School Diploma 05/1987 Customer Service and Warranty award Exceeding expectations in equipment rental revenue. Good Customer Service reviews. Filing and following through with warranty claims insuring company to collect all more required to repair equipment covered under warranty. Helped collect multiple locations warrantys old and new.

<div class="RNA skn-mng3 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section name-sec firstsection" id="SECTION_NAMEdd6f67ef-a2b6-4dff-8295-05092f6039ad"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_dd6f67ef-a2b6-4dff-8295-05092f6039ad_1_14851338-8b55-3674-2dc6-75137b5268b7" style="padding-top:0px;"> <div class="nameLogo"> <svg class="processlogopdf" enable-background="0 0 50 50" viewbox="0 0 50 50"> <circle cx="25px" cy="25px" r="24px" style="fill:#fff;stroke-width:1;stroke:#4a4a4a"> </circle> <text fill="#4a4a4a" font-size="20px" font-weight="900" id="dd6f67ef-a2b6-4dff-8295-05092f6039adSUBSTR_FALN1" text-anchor="middle" x="25px" y="32px"> GM</text> </svg> </div> <div class="name" itemprop="name"> <span class="field" id="dd6f67ef-a2b6-4dff-8295-05092f6039adFNAM1"> </span> <span> </span> <span class="field" id="dd6f67ef-a2b6-4dff-8295-05092f6039adLNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM8984f8a9-ef89-4649-8aa2-0596ffbdf738"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM8984f8a9-ef89-4649-8aa2-0596ffbdf738"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8984f8a9-ef89-4649-8aa2-0596ffbdf738_1_a187af9c-24e9-bc3c-b65c-64fb08811598" style="padding-top:0px;"> <div class="field singlecolumn" id="8984f8a9-ef89-4649-8aa2-0596ffbdf738FRFM1"> <p> Looking for a company to grow with and continue customer relations in the industry I have came to know well and love.</p> <p> Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 21 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations.</p> <p> Demonstrated record of exceeding revenue targets by leveraging communication skills and equipment sales. Results-oriented individual with over 4 years of experience implementing equipment sales to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and accustomed to handling crowds of over 50 people during special sales events.</p> <p> Strong background in Parts Service and warranty. Passionate about retail sales, customer relationship management and merchandising.</p> <p> Results-oriented Customer Service with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of Ag / Lawn and implement products, services and market conditions. High-energy team player ready to leverage abilities to improve sales numbers and company success.</p> </div> </div> </div> <div class="section hiltSec" id="SECTION_HILT732ba3da-49eb-4177-8a21-a331f0a78f92"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT732ba3da-49eb-4177-8a21-a331f0a78f92"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_732ba3da-49eb-4177-8a21-a331f0a78f92_1_06802dc8-9bab-f120-b116-65eed775380e" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="732ba3da-49eb-4177-8a21-a331f0a78f92SKC11"> <ul> <li> Familiar with John Deere Ag and Lawn equipment , Massey Ferguson Ag equipment Kubota Ag and lawn equipment, Kioti Ag equipment , Cub Cadet riding and zero turn mowers Vermeer Hay equipment, Tillage equipment , Sitrex , Bush Hog , Servis Rhino , Vicon , Land pride implements , Bad Boy Zero Turns, MTD Products , Hustler Zero Turns, Stihl and Echo products Parts / Service and warranty for each brand whether OEM or aftermarket applications. Tisco, A&amp;I Products, Becknell Wholesale</li> <li> Created long lasting relationships with customers needing help with their equipment. Communicated with customers to assist them with their parts purchasing , troubleshooting when needed by contacting manufactures explaining the customers failure or questions for a quick resolution.</li> <li> Handled cash of large amounts with no discrepancies. Prepared deposits and took them to the bank when ever needed.</li> <li> Inventory control procedures</li> <li> Team player mentality</li> </ul> </td> <td class="field twocol_2" id="732ba3da-49eb-4177-8a21-a331f0a78f92SKC21"> <ul> <li> Hunter/farmer sales strategies</li> <li> POS system operation</li> <li> Listening skills</li> <li> Reliable and punctual</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRe76d7601-33a7-4d9c-992a-57d33017efc9"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRe76d7601-33a7-4d9c-992a-57d33017efc9"> Experience</div> </div> <div class="paragraph parlrColmn firstparagraph" id="PARAGRAPH_e76d7601-33a7-4d9c-992a-57d33017efc9_1_962e3609-7800-d51e-9b6a-f03ce186d49f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e76d7601-33a7-4d9c-992a-57d33017efc9COMP1" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCNT1"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e76d7601-33a7-4d9c-992a-57d33017efc9JTIT1"> Sales Associate</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTD1"> 08/2016</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9EDDT1"> <span class="jobdates" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e76d7601-33a7-4d9c-992a-57d33017efc9JDES1" itemprop="description"> <ul> <li> Assisted customers by finding needed Equipment , Ag or lawn items and checking inventory for items at other locations.</li> <li> Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.</li> <li> Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.</li> <li> Sold various products by explaining unique features and educating customers on proper application.</li> <li> Offered product and service consultations and employed upselling techniques.</li> <li> Negotiated and closed deals with minimal oversight.</li> <li> Prepared cash deposits up to $20,000 with zero discrepancies.</li> <li> Listened to customer needs to identify and recommend optimal Equipment , Parts or Service selections.</li> <li> Executed 100 outbound calls each week to existing customers, resulting in 45% increase in sales.</li> <li> Processed orders through each manufactures website and coordinated product deliveries.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e76d7601-33a7-4d9c-992a-57d33017efc9_2_ab3dcd90-7617-7360-7251-e06a8de1b8a7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e76d7601-33a7-4d9c-992a-57d33017efc9COMP2" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCNT2"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e76d7601-33a7-4d9c-992a-57d33017efc9JTIT2"> Equipment Rental Manager</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTD2"> 11/2013</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9EDDT2"> 08/2016</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e76d7601-33a7-4d9c-992a-57d33017efc9JDES2" itemprop="description"> <ul> <li> Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.</li> <li> Collaborated cross-functionally on the proper equipment which led to Customers job to be completed in effective time.</li> <li> Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.</li> <li> Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports for storage leasing.</li> <li> Inputted customer data into company system, safeguarding financial and personal information to avoid breaches.</li> <li> Executed relations strategies to foster better customer service and promote positive and engaging environment for all.</li> <li> Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e76d7601-33a7-4d9c-992a-57d33017efc9_3_6d530b88-6e3f-1e1e-10c9-e323eec94b4b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e76d7601-33a7-4d9c-992a-57d33017efc9COMP3" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCNT3"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e76d7601-33a7-4d9c-992a-57d33017efc9JTIT3"> Parts/Customer Service Sales Representative</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTD3"> 01/2010</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9EDDT3"> 11/2013</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e76d7601-33a7-4d9c-992a-57d33017efc9JDES3" itemprop="description"> <ul> <li> Generated more than 15 leads per week and pursued appointment opportunities to convert prospects into new customers.</li> <li> Assisted customers with their maintenance requirements to keep equipment in proper and top performance.</li> <li> Filed warranties with manufactures , collected all cost for parts and labor along with any other fees which applied to each repair.</li> <li> Assisted technicians with any questions on specs or maintenance requirements</li> <li> Reviewed open repairs and properly followed thru with notating any and all work performed for the customers understanding of any repair completed.</li> <li> Educated customers on service plans, including upgrades.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e76d7601-33a7-4d9c-992a-57d33017efc9_4_5659bc0b-6873-8421-27ce-cb2f2b0ba74f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e76d7601-33a7-4d9c-992a-57d33017efc9COMP4" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e76d7601-33a7-4d9c-992a-57d33017efc9JCNT4"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e76d7601-33a7-4d9c-992a-57d33017efc9JTIT4"> Parts Salesman</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9JSTD4"> 02/2002</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e76d7601-33a7-4d9c-992a-57d33017efc9EDDT4"> 08/2010</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e76d7601-33a7-4d9c-992a-57d33017efc9JDES4" itemprop="description"> <ul> <li> Operated point of sales and parts lookup computer systems.</li> <li> Opened crates to replenish stocked items in proper aisles.</li> <li> Researched and identified alternative vendors with better prices to save company $[Amount] over <span class="ttc_token" style="color:#e86030"> [Timeframe]</span> .</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC0e0c75bd-12a8-4d7e-894e-c6b3aacc1999"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC0e0c75bd-12a8-4d7e-894e-c6b3aacc1999"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0e0c75bd-12a8-4d7e-894e-c6b3aacc1999_1_a387b694-1b73-fe2a-1864-cea9460bed51" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999SCHO1" itemprop="name"> Conroe High School</span> <span class="educsprtr"> | </span> <span class="joblocation jobcity" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999SSTA1"> State</span> <span class="joblocation jobcountry" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999STUY1"> </span> </span> <span class="paddedline txtItl"> <span format="%m/%Y" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999GRYR1"> 05/1987</span> </span> <span class="field" id="0e0c75bd-12a8-4d7e-894e-c6b3aacc1999FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_CUST4bcbe326-1b63-a983-c79a-78c8d5648fa8"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CUST4bcbe326-1b63-a983-c79a-78c8d5648fa8"> Customer Service and Warranty award</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4bcbe326-1b63-a983-c79a-78c8d5648fa8_1_17f7a14c-8b99-b67e-a052-7495cf3ec8ab" style="padding-top:0px;"> <div class="field singlecolumn" id="4bcbe326-1b63-a983-c79a-78c8d5648fa8FRFM1"> <p> Exceeding expectations in equipment rental revenue. Good Customer Service reviews. Filing and following through with warranty claims insuring company to collect all more required to repair equipment covered under warranty. Helped collect multiple locations warrantys old and new.</p> </div> </div> </div> </div>

SALES

Camryn Hilliard Professional Summary Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Skills Current trend knowledge Stocking and Replenishing Merchandising Knowledge Sales Exceptional Customer Service Social perceptiveness Problem-solving skills Client Service Clothing/accessories, minor vetranary and Pandora Jewlery product knowledge Excellent people skills Sales expertise Sales training Cash Handling Multi-tasking strength Cash register operation Education University of Scranton City , State Expected in 05/2024 Bachelor of Science : Psychology And Political Science Work History Company Name - Sales Associate City , State 02/2020 - Current Engaged with customers to effectively build rapport and lasting relationships. Delivered high level of assistance by locating products and checking store system for merchandise at other sites. Educated customers on promotions to enhance sales. Completed orders through store provided system system and organized product deliveries to meet customer timetables. Applied security and loss prevention training toward recognizing risks and reducing store theft. Maintained customer satisfaction while handling product returns quickly and professionally. Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications. Provided positive first impressions to welcome existing, new and potential customers. Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise. Maintained records related to sales, returns and inventory availability. Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. Processed product returns and assisted customers with other selections. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. Educated associates on market trends and stayed up-to-date on forecasts and Pandora news. Tracked stock using company inventory management software. Prepared merchandise for sales floor by pricing or tagging. Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs. Maintained organized, presentable merchandise to drive continuous sales. Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. Solved customer challenges by offering relevant Jewelry products and services. Prepared cash deposits up to $500 with zero discrepancies. Company Name - Sales Associate City , State 08/2019 - 08/2020 Engaged with customers to effectively build rapport and lasting relationships. Delivered high level of assistance by locating products and checking store system for merchandise at other sites. Educated customers on promotions to enhance sales. Developed, marketed and sold full range of clothing products, including Champion and Nike. Completed orders through Untipro system and organized product deliveries to meet customer timetables. Applied security and loss prevention training toward recognizing risks and reducing store theft. Trained and developed new sales team associates in products, selling techniques and company procedures. Maintained customer satisfaction while handling product returns quickly and professionally. Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications. Provided positive first impressions to welcome existing, new and potential customers. Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral. Educated associates on market trends and stayed up-to-date on forecasts and Pacsun news. Maintained organized, presentable merchandise to drive continuous sales. Company Name - Veterinary Technician City , State 09/2018 - 08/2019 Assessed paws, ears and eyes for injuries or infections as part of initial evaluation. Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records. Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment. Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures. Assisted veterinarian with wound treatment, administration of vaccines and operations. Assisted Dr. Fanning in performing basic exams and tests such as fecal and blood analysis for all species of patients. Monitored urine and fecal output, completed weight checks and observed appetite during feeding. Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record. Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care. Administer medications, vaccines, and treatments as instructed by veterinarian. Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition. Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions. Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture. Processed new patients and updated client records with key information using hospital provided software. Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets. Languages American Sign Language : Elementary American Sign Language : Elementary

<div class="MPR skn-mlc1 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="topsection" id="CONTAINER_PARENT_0"> <div class="left-box" id="CONTAINER_0"> <div class="section notdraggable firstsection" id="SECTION_NAME1c667782-48ca-45aa-9e9c-0b5401c61995"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1c667782-48ca-45aa-9e9c-0b5401c61995_1"> <div class="name"> <div class="field" dependency="FNAM" id="1c667782-48ca-45aa-9e9c-0b5401c61995FNAM1"> Camryn</div> <div class="field" dependency="LNAM" id="1c667782-48ca-45aa-9e9c-0b5401c61995LNAM1"> Hilliard</div> </div> </div> </div> </div> <div class="right-box" id="CONTAINER_1"> <div class="section notdraggable" id="SECTION_SUMM9f0399bb-89a2-4c2d-8a6e-22b836fde8a0"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM9f0399bb-89a2-4c2d-8a6e-22b836fde8a0"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9f0399bb-89a2-4c2d-8a6e-22b836fde8a0_1"> <div class="field singlecolumn" id="9f0399bb-89a2-4c2d-8a6e-22b836fde8a0FRFM1"> <p> Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.</p> </div> </div> </div> </div> </div> <div class="parentContainer" id="CONTAINER_PARENT_1"> <div class="left-box last-box" id="CONTAINER_2"> <div class="section" id="SECTION_HILT8ffdf5f9-3462-409f-abc0-152a33f9b8c2"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT8ffdf5f9-3462-409f-abc0-152a33f9b8c2"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8ffdf5f9-3462-409f-abc0-152a33f9b8c2_1"> <div class="singlecolumn maincolumn"> <div class="skill"> <span class="paddedline" id="8ffdf5f9-3462-409f-abc0-152a33f9b8c2SKC11"> <ul> <li> Current trend knowledge</li> <li> Stocking and Replenishing</li> <li> Merchandising Knowledge</li> <li> Sales</li> <li> Exceptional Customer Service</li> <li> Social perceptiveness</li> <li> Problem-solving skills</li> <li> Client Service</li> </ul> </span> <span class="paddedline" id="8ffdf5f9-3462-409f-abc0-152a33f9b8c2SKC21"> <ul> <li> Clothing/accessories, minor vetranary and Pandora Jewlery product knowledge</li> <li> Excellent people skills</li> <li> Sales expertise</li> <li> Sales training</li> <li> Cash Handling</li> <li> Multi-tasking strength</li> <li> Cash register operation</li> </ul> </span> </div> </div> </div> </div> <div class="section education" id="SECTION_EDUC82843135-81d8-46ab-b9b9-33b6b961b635"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC82843135-81d8-46ab-b9b9-33b6b961b635"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_82843135-81d8-46ab-b9b9-33b6b961b635_1" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname txtBold" id="82843135-81d8-46ab-b9b9-33b6b961b635SCHO1" itemprop="name"> University of Scranton</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="82843135-81d8-46ab-b9b9-33b6b961b635SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="82843135-81d8-46ab-b9b9-33b6b961b635SSTA1"> State</span> <span> <span class="septr"> </span> </span> <span> Expected in </span> <span format="%m/%Y" id="82843135-81d8-46ab-b9b9-33b6b961b635GRYR1"> 05/2024</span> <span class="jobdates" format="%m/%Y" id="82843135-81d8-46ab-b9b9-33b6b961b635GRST1"> </span> <span class="jobdates" format="%m/%Y" id="82843135-81d8-46ab-b9b9-33b6b961b635GRED1"> </span> <span id="82843135-81d8-46ab-b9b9-33b6b961b635GRIP1"> </span> </span> <span class="paddedline degreeGap" itemprop="description"> <span class="degree txtBold txtItl" id="82843135-81d8-46ab-b9b9-33b6b961b635DGRE1" itemprop="name"> Bachelor of Science</span> <span> <span class="beforecolonspace"> </span> <span> :</span> </span> <span class="programline" id="82843135-81d8-46ab-b9b9-33b6b961b635STUY1"> Psychology And Political Science</span> <span> </span> <span id="82843135-81d8-46ab-b9b9-33b6b961b635GRHN1"> </span> <span class="field" id="82843135-81d8-46ab-b9b9-33b6b961b635GRPA1"> </span> </span> <span class="field" id="82843135-81d8-46ab-b9b9-33b6b961b635FRFM1"> </span> </div> </div> </div> </div> <div class="right-box last-box" id="CONTAINER_3"> <div class="section" id="SECTION_EXPR4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9_1" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JTIT1"> Sales Associate</span> <br/> <span class="joblocation jobcity txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCNT1"> </span> <span> <span class="septr"> </span> </span> <span class="txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCTR1"> </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTD1"> 02/2020</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9EDDT1"> <span class="jobdates txtItl" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> </span> <span class="jobline" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JDES1" itemprop="description"> <ul> <li> Engaged with customers to effectively build rapport and lasting relationships.</li> <li> Delivered high level of assistance by locating products and checking store system for merchandise at other sites.</li> <li> Educated customers on promotions to enhance sales.</li> <li> Completed orders through store provided system system and organized product deliveries to meet customer timetables.</li> <li> Applied security and loss prevention training toward recognizing risks and reducing store theft.</li> <li> Maintained customer satisfaction while handling product returns quickly and professionally.</li> <li> Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.</li> <li> Provided positive first impressions to welcome existing, new and potential customers.</li> <li> Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.</li> <li> Maintained records related to sales, returns and inventory availability.</li> <li> Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.</li> <li> Processed product returns and assisted customers with other selections.</li> <li> Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.</li> <li> Educated associates on market trends and stayed up-to-date on forecasts and Pandora news.</li> <li> Tracked stock using company inventory management software.</li> <li> Prepared merchandise for sales floor by pricing or tagging.</li> <li> Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.</li> <li> Maintained organized, presentable merchandise to drive continuous sales.</li> <li> Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.</li> <li> Solved customer challenges by offering relevant Jewelry products and services.</li> <li> Prepared cash deposits up to $500 with zero discrepancies.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9_2" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JTIT2"> Sales Associate</span> <br/> <span class="joblocation jobcity txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCNT2"> </span> <span> <span class="septr"> </span> </span> <span class="txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCTR2"> </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTD2"> 08/2019</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9EDDT2"> 08/2020</span> </span> <span class="jobline" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JDES2" itemprop="description"> <ul> <li> Engaged with customers to effectively build rapport and lasting relationships.</li> <li> Delivered high level of assistance by locating products and checking store system for merchandise at other sites.</li> <li> Educated customers on promotions to enhance sales.</li> <li> Developed, marketed and sold full range of clothing products, including Champion and Nike.</li> <li> Completed orders through Untipro system and organized product deliveries to meet customer timetables.</li> <li> Applied security and loss prevention training toward recognizing risks and reducing store theft.</li> <li> Trained and developed new sales team associates in products, selling techniques and company procedures.</li> <li> Maintained customer satisfaction while handling product returns quickly and professionally.</li> <li> Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.</li> <li> Provided positive first impressions to welcome existing, new and potential customers.</li> <li> Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.</li> <li> Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.</li> <li> Educated associates on market trends and stayed up-to-date on forecasts and Pacsun news.</li> <li> Maintained organized, presentable merchandise to drive continuous sales.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9_3" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JTIT3"> Veterinary Technician</span> <br/> <span class="joblocation jobcity txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCNT3"> </span> <span> <span class="septr"> </span> </span> <span class="txtItl" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JCTR3"> </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JSTD3"> 09/2018</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9EDDT3"> 08/2019</span> </span> <span class="jobline" id="4d02d2e4-3bb9-4a85-bca3-1cf9f20689e9JDES3" itemprop="description"> <ul> <li> Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.</li> <li> Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.</li> <li> Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.</li> <li> Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.</li> <li> Assisted veterinarian with wound treatment, administration of vaccines and operations.</li> <li> Assisted Dr. Fanning in performing basic exams and tests such as fecal and blood analysis for all species of patients.</li> <li> Monitored urine and fecal output, completed weight checks and observed appetite during feeding.</li> <li> Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.</li> <li> Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.</li> <li> Administer medications, vaccines, and treatments as instructed by veterinarian.</li> <li> Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.</li> <li> Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.</li> <li> Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.</li> <li> Processed new patients and updated client records with key information using hospital provided software.</li> <li> Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.</li> </ul> </span> </div> </div> </div> <div class="section lang-sec infotilesec hide-colon" id="SECTION_LNGG19cb92fd-dfb0-4832-b526-aa31d7d89d9c"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LNGG19cb92fd-dfb0-4832-b526-aa31d7d89d9c"> Languages</div> </div> <div class="paragraph firstparagraph para_odd" id="PARAGRAPH_19cb92fd-dfb0-4832-b526-aa31d7d89d9c_1"> <div class="singlecolumn infobarpara"> <div class="field"> <span class="txtBold" id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cFRFM1"> American Sign Language</span> <span class="lang-colon"> <span class="beforecolonspace"> </span> <span class="colon"> : </span> </span> <span class="fltRight" id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cRATG1"> </span> </div> <div class="rating-bar"> <div class="inner-rating" id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cRATV1" style=" width:20% " type="width" width="20% "> </div> </div> <div class="field field-ratt"> <span id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cRATT1"> Elementary</span> </div> <div class="field"> <span id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cADIF1"> </span> </div> </div> <div class="singlecolumn infotilepara"> <div class="field"> <span class="txtBold" id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cFRFM1"> American Sign Language</span> <span class="lang-colon"> <span class="beforecolonspace"> </span> <span class="colon"> : </span> </span> <span class="fltRight" id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cRATG1"> </span> </div> <div class="sliced-rect"> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> </div> <div class="field field-ratt"> <span id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cRATT1"> Elementary</span> </div> <div class="field"> <span id="19cb92fd-dfb0-4832-b526-aa31d7d89d9cADIF1"> </span> </div> </div> </div> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Dedicated Sales Associate offering [Number] years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Talented [Job Title] with strong background in [Area of expertise] . Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles. Focused [Job Title] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives. Skills Inventory control procedures Cash handling accuracy Dispute mediation Relationship selling Merchandising knowledge Sales expertise Cash register operation Client account management Excellent communication skills Market research and analysis Product Sales Retail merchandising expertise Experience 06/2018 - 10/2019 Sales Associate , Company Name , City , State Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Retained product, service and company policy knowledge to serve as resource for both coworkers and customers. Surpassed daily sales goals [Number] % by cross-selling [Product or Service] and promoting additional products. Sold various products by explaining unique features and educating customers on proper application. Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number] % or more. Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Offered product and service consultations and employed upselling techniques. Assisted customers by finding needed [Type] items and checking inventory for items at other locations. Won store sales competition for [Task] , resulting in [Result] . Listened to customer needs to identify and recommend optimal [Product or Service] selections. Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. Recruited, hired and trained new hires to optimize profitability. Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue. Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Executed [Number] outbound calls each week to existing customers, resulting in [Number] % increase in sales. Drove sales of company products and services by meeting with customers using strategic and organized approach. 10/2016 - 06/2019 Deli Associate , Company Name , City , State Received new inventory and rotated stock by dates to keep items fresh and usable. Cleaned utensils, dishes and glasses for customer use. Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery. Assessed customer needs, including food allergies and suggested additional menu items as appropriate. Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices. Created aesthetically pleasing food arrangements for special orders and party trays. Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury. Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests. Organized ingredients and restocked supplies to prepare for busy periods. 08/2010 - 09/2013 Security Officer , Company Name , City , State Monitored [Number] security cameras and fire, building and alarm systems. Worked with local and federal law enforcement agents to apprehend suspicious individuals. Investigated alarms and disturbances to maintain safety. Provided security presence for over [Number] events with [Number] attendees. Surveilled all areas within facility to identify suspicious behavior. Patrolled and secured industrial and commercial premises to prevent intrusion. Documented all security-related situations and submitted in-depth reports to [Job title] . Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage. Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles. Responded to emergency situations quickly to minimize risk and injury. Education and Training 01/2006 Associate of Science , Computer Engineering Technology EDUTEC , City 02/2008 Automotive Mechanics MechTech Collage , City Accomplishments Re-organized something to make it work better. Identified a problem and solved it. Come up with a new idea that improved things. Developed or implemented new procedures or systems. Worked on special projects. Received awards. Been complimented by your supervisor or co-workers.

<div class="RNA skn-mld8 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="top-section" id="CONTAINER_PARENT_0"> <div class="" id="CONTAINER_0"> <div class="section name-sec notdraggable firstsection" id="SECTION_NAMEf02b3a37-f4b5-4e3d-bfd4-03e0a45a0ce7"> <div class="paragraph firstparagraph" id="PARAGRAPH_f02b3a37-f4b5-4e3d-bfd4-03e0a45a0ce7_1"> <div class="name txt-bold" itemprop="name"> <span class="field" id="f02b3a37-f4b5-4e3d-bfd4-03e0a45a0ce7FNAM1"> </span> <span class="field" id="f02b3a37-f4b5-4e3d-bfd4-03e0a45a0ce7LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> </div> </div> <div class="parent-container" id="CONTAINER_PARENT_1"> <div class="" id="CONTAINER_1"> <div class="section" id="SECTION_SUMM6d9b658d-1e96-49b5-a510-74b8b29726e1"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM6d9b658d-1e96-49b5-a510-74b8b29726e1"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6d9b658d-1e96-49b5-a510-74b8b29726e1_1"> <div class="field singlecolumn" id="6d9b658d-1e96-49b5-a510-74b8b29726e1FRFM1"> <p> Dedicated Sales Associate offering <span class="ttc_token" style="color:#e86030"> [Number]</span> years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Talented <span class="ttc_token" style="color:#e86030"> [Job Title]</span> with strong background in <span class="ttc_token" style="color:#e86030"> [Area of expertise]</span> . Passionate about <span class="ttc_token" style="color:#e86030"> [Type]</span> sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles. Focused <span class="ttc_token" style="color:#e86030"> [Job Title]</span> driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.</p> </div> </div> </div> <div class="section" id="SECTION_HILTf3677a41-e827-424b-a5f6-e6e915c178c8"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTf3677a41-e827-424b-a5f6-e6e915c178c8"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_f3677a41-e827-424b-a5f6-e6e915c178c8_1"> <div class="singlecolumn maincolumn"> <div class="skill"> <span class="paddedline" id="f3677a41-e827-424b-a5f6-e6e915c178c8SKC11"> <ul> <li> Inventory control procedures</li> <li> Cash handling accuracy</li> <li> Dispute mediation</li> <li> Relationship selling</li> <li> Merchandising knowledge</li> <li> Sales expertise</li> </ul> </span> <span class="paddedline" id="f3677a41-e827-424b-a5f6-e6e915c178c8SKC21"> <ul> <li> Cash register operation</li> <li> Client account management</li> <li> Excellent communication skills</li> <li> Market research and analysis</li> <li> Product Sales</li> <li> Retail merchandising expertise</li> </ul> </span> </div> </div> </div> </div> <div class="section expr-sec" id="SECTION_EXPRb171ff78-bfe3-4f09-b05a-7cd930f02a99"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRb171ff78-bfe3-4f09-b05a-7cd930f02a99"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b171ff78-bfe3-4f09-b05a-7cd930f02a99_1" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-blk expr-size"> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTD1"> 06/2018</span> <span dependency="JSTD+EDDT"> - </span> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99EDDT1"> 10/2019</span> </span> <span class="disp-blk expr-size"> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JTIT1"> Sales Associate</span> <span> <span> , </span> </span> <span class="txt-bold txt-caps" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99COMP1"> Company Name</span> <span> <span> , </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTA1" itemprop="addressRegion"> State</span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCNT1"> </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JDES1"> <ul> <li> Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.</li> <li> Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.</li> <li> Surpassed daily sales goals <span class="ttc_token" style="color:#e86030"> [Number]</span> % by cross-selling <span class="ttc_token" style="color:#e86030"> [Product or Service]</span> and promoting additional products.</li> <li> Sold various products by explaining unique features and educating customers on proper application.</li> <li> Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas <span class="ttc_token" style="color:#e86030"> [Number]</span> % or more.</li> <li> Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.</li> <li> Offered product and service consultations and employed upselling techniques.</li> <li> Assisted customers by finding needed <span class="ttc_token" style="color:#e86030"> [Type]</span> items and checking inventory for items at other locations.</li> <li> Won store sales competition for <span class="ttc_token" style="color:#e86030"> [Task]</span> , resulting in <span class="ttc_token" style="color:#e86030"> [Result]</span> .</li> <li> Listened to customer needs to identify and recommend optimal <span class="ttc_token" style="color:#e86030"> [Product or Service]</span> selections.</li> <li> Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.</li> <li> Recruited, hired and trained new hires to optimize profitability.</li> <li> Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.</li> <li> Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.</li> <li> Executed <span class="ttc_token" style="color:#e86030"> [Number]</span> outbound calls each week to existing customers, resulting in <span class="ttc_token" style="color:#e86030"> [Number]</span> % increase in sales.</li> <li> Drove sales of company products and services by meeting with customers using strategic and organized approach.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b171ff78-bfe3-4f09-b05a-7cd930f02a99_2" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-blk expr-size"> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTD2"> 10/2016</span> <span dependency="JSTD+EDDT"> - </span> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99EDDT2"> 06/2019</span> </span> <span class="disp-blk expr-size"> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JTIT2"> Deli Associate</span> <span> <span> , </span> </span> <span class="txt-bold txt-caps" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99COMP2"> Company Name</span> <span> <span> , </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTA2" itemprop="addressRegion"> State</span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCNT2"> </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JDES2"> <ul> <li> Received new inventory and rotated stock by dates to keep items fresh and usable.</li> <li> Cleaned utensils, dishes and glasses for customer use.</li> <li> Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.</li> <li> Assessed customer needs, including food allergies and suggested additional menu items as appropriate.</li> <li> Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.</li> <li> Created aesthetically pleasing food arrangements for special orders and party trays.</li> <li> Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.</li> <li> Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.</li> <li> Organized ingredients and restocked supplies to prepare for busy periods.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b171ff78-bfe3-4f09-b05a-7cd930f02a99_3" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="disp-blk expr-size"> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTD3"> 08/2010</span> <span dependency="JSTD+EDDT"> - </span> <span format="%m/%Y" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99EDDT3"> 09/2013</span> </span> <span class="disp-blk expr-size"> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JTIT3"> Security Officer</span> <span> <span> , </span> </span> <span class="txt-bold txt-caps" id="b171ff78-bfe3-4f09-b05a-7cd930f02a99COMP3"> Company Name</span> <span> <span> , </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JSTA3" itemprop="addressRegion"> State</span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JCNT3"> </span> </span> <span id="b171ff78-bfe3-4f09-b05a-7cd930f02a99JDES3"> <ul> <li> Monitored <span class="ttc_token" style="color:#e86030"> [Number]</span> security cameras and fire, building and alarm systems.</li> <li> Worked with local and federal law enforcement agents to apprehend suspicious individuals.</li> <li> Investigated alarms and disturbances to maintain safety.</li> <li> Provided security presence for over <span class="ttc_token" style="color:#e86030"> [Number]</span> events with <span class="ttc_token" style="color:#e86030"> [Number]</span> attendees.</li> <li> Surveilled all areas within facility to identify suspicious behavior.</li> <li> Patrolled and secured industrial and commercial premises to prevent intrusion.</li> <li> Documented all security-related situations and submitted in-depth reports to <span class="ttc_token" style="color:#e86030"> [Job title]</span> .</li> <li> Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.</li> <li> Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.</li> <li> Responded to emergency situations quickly to minimize risk and injury.</li> </ul> </span> </div> </div> </div> <div class="section educ-sec" id="SECTION_EDUC5adff9cb-c351-4cd5-b802-a01e4c8c7e35"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC5adff9cb-c351-4cd5-b802-a01e4c8c7e35"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_5adff9cb-c351-4cd5-b802-a01e4c8c7e35_1" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="disp-blk txt-bold"> <span format="%m/%Y" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35GRYR1"> 01/2006</span> </span> <span class="disp-blk"> <span class="degree txt-bold txt-caps" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35DGRE1" itemprop="name"> Associate of Science</span> <span> , </span> <span class="programline" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35STUY1"> Computer Engineering Technology</span> </span> <span class="disp-blk"> <span class="txt-bold txt-italic txt-caps" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCHO1"> EDUTEC</span> <span> <span> , </span> </span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCIT1"> City</span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SSTA1"> </span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCNT1"> </span> </span> <span class="field" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_5adff9cb-c351-4cd5-b802-a01e4c8c7e35_2" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="disp-blk txt-bold"> <span format="%m/%Y" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35GRYR2"> 02/2008</span> </span> <span class="disp-blk"> <span class="degree txt-bold txt-caps" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35DGRE2" itemprop="name"> </span> <span class="programline" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35STUY2"> Automotive Mechanics</span> </span> <span class="disp-blk"> <span class="txt-bold txt-italic txt-caps" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCHO2"> MechTech Collage</span> <span> <span> , </span> </span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCIT2"> City</span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SSTA2"> </span> <span id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35SCNT2"> </span> </span> <span class="field" id="5adff9cb-c351-4cd5-b802-a01e4c8c7e35FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM30839a6b-0a84-f475-9811-ac780534a76a"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM30839a6b-0a84-f475-9811-ac780534a76a"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_30839a6b-0a84-f475-9811-ac780534a76a_1"> <div class="singlecolumn maincolumn"> <div class="accomplishment"> <span class="field paddedline" id="30839a6b-0a84-f475-9811-ac780534a76aFRFM1"> <ul> <li> Re-organized something to make it work better.</li> <li> Identified a problem and solved it.</li> <li> Come up with a new idea that improved things.</li> <li> Developed or implemented new procedures or systems.</li> <li> Worked on special projects.</li> <li> Received awards.</li> <li> Been complimented by your supervisor or co-workers.</li> </ul> </span> <span class="field paddedline" id="30839a6b-0a84-f475-9811-ac780534a76aFRM11"> </span> </div> </div> </div> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Reliable and punctual Sales Associate who possesses an excellent work ethic and more than fifteen years in retail. Areas of expertise include inventory, cash management, and exceptional customer service. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Accomplishments Consistently exceeded daily sales targets with an average of $1200 in sales each day. Routinely helped as many as 200 customers each day in a high-volume retail outlet. Received 5 "exceeds expectations" ratings on performance reviews. Skills Cash handling accuracy Strong communication skills Organized Superb sales professional Time management Flexible schedule Detail-oriented Excellent multi-tasker Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management Experience Sales Associate , 08/2018 to 03/2019 Company Name – City , State Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise. Accurately prepared cash deposits up to $6000 with zero discrepancies. Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products. Warehouse Associate , 05/2018 to 07/2018 Company Name – City , State Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas. Cashier , 08/2017 to 05/2018 Company Name – City , State As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions. Cashier , 06/2017 to 11/2017 Company Name – City , State As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area. Sales Associate , 07/2016 to 11/2016 Company Name – City , State Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed all sales transactions accurately and in a timely fashion. Sales Associate , 02/2014 to 07/2016 Company Name – City , State Processed all sales transactions accurately and in a timely fashion. Built and maintained effective relationships with peers and upper management. Held each team member accountable for achieving brand and performance goals. Offered direction and gave constructive feedback to motivate team members. Communicated store policy violations to the leadership team in a timely manner. Communicated information to customers about product quality, value and style. Sales Associate , 10/2009 to 02/2014 Company Name – City , State Kept current on market and product trends to effectively answer customer questions. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Offered exceptional customer service to differentiate and promote the company brand. Opened and closed the store, which included counting cash drawers and making bank deposits. Kept the showroom clean and maintained neat, orderly product displays. Education and Training Bachelor of Science : Community Health , 1982 Oregon State University - City , State Coursework in Business and Management Coursework in Business, Communications and Organizational Psychology Continuing education in Business Administration and Hospitality Skills Cash handling accuracy Strong communication skills Organized Superb sales professional Time management Flexible schedule Detail-oriented Excellent multi-tasker Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management Work History Sales Associate , 08/2018 to 03/2019 Company Name – City , State Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise. Accurately prepared cash deposits up to $6000 with zero discrepancies. Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products. Warehouse Associate , 05/2018 to 07/2018 Company Name – City , State Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas. Cashier , 08/2017 to 05/2018 Company Name – City , State As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions. Cashier , 06/2017 to 11/2017 Company Name – City , State As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area. Sales Associate , 07/2016 to 11/2016 Company Name – City , State Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed all sales transactions accurately and in a timely fashion. Sales Associate , 02/2014 to 07/2016 Company Name – City , State Processed all sales transactions accurately and in a timely fashion. Built and maintained effective relationships with peers and upper management. Held each team member accountable for achieving brand and performance goals. Offered direction and gave constructive feedback to motivate team members. Communicated store policy violations to the leadership team in a timely manner. Communicated information to customers about product quality, value and style. Sales Associate , 10/2009 to 02/2014 Company Name – City , State Kept current on market and product trends to effectively answer customer questions. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Offered exceptional customer service to differentiate and promote the company brand. Opened and closed the store, which included counting cash drawers and making bank deposits. Kept the showroom clean and maintained neat, orderly product displays.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME764b81c2-4862-44ee-b766-a3db9dd27433" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_764b81c2-4862-44ee-b766-a3db9dd27433_1_b6bd1f20-08cf-47b9-abed-e1a8fd98dbc7" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="764b81c2-4862-44ee-b766-a3db9dd27433FNAM1"> </span> <span> </span> <span class="field" id="764b81c2-4862-44ee-b766-a3db9dd27433LNAM1"> SALES ASSOCIATE</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM81b55222-4711-43da-9490-457046cacec2" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM81b55222-4711-43da-9490-457046cacec2"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_81b55222-4711-43da-9490-457046cacec2_1_55de8695-f1e9-43e7-9742-41851ec013a4" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="81b55222-4711-43da-9490-457046cacec2FRFM1"> Reliable and punctual Sales Associate who possesses an excellent work ethic and more than fifteen years in retail. Areas of expertise include inventory, cash management, and exceptional customer service. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.</div> </div> </div> <div class="section" id="SECTION_ACCM4751ad5a-a9b8-4a55-a7c0-4a030e56731a" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM4751ad5a-a9b8-4a55-a7c0-4a030e56731a"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4751ad5a-a9b8-4a55-a7c0-4a030e56731a_1_ccd9202c-4fdb-45e5-954d-efe6769d1484" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="4751ad5a-a9b8-4a55-a7c0-4a030e56731aFRFM1"> <ul> <li> Consistently exceeded daily sales targets with an average of $1200 in sales each day.</li> <li> Routinely helped as many as 200 customers each day in a high-volume retail outlet.</li> <li> Received 5 "exceeds expectations" ratings on performance reviews.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT13d6dcd8-4c02-4d06-8e9f-59a5cea10aee" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT13d6dcd8-4c02-4d06-8e9f-59a5cea10aee"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_13d6dcd8-4c02-4d06-8e9f-59a5cea10aee_1_85ead7e5-28c5-4251-b868-af110a4a978a" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="13d6dcd8-4c02-4d06-8e9f-59a5cea10aeeSKC11"> Cash handling accuracy Strong communication skills Organized Superb sales professional Time management Flexible schedule Detail-oriented Excellent multi-tasker</td> <td class="field twocol_2" id="13d6dcd8-4c02-4d06-8e9f-59a5cea10aeeSKC21"> <ul> <li> Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR3e60e09d-61ba-441d-92e0-3776c3627b46" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR3e60e09d-61ba-441d-92e0-3776c3627b46"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_1_af161d70-599a-4e3e-8011-24848793fe10" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT1"> Sales Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD1"> 08/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT1"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES1" itemprop="description"> <ul> <li> Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise.</li> <li> Accurately prepared cash deposits up to $6000 with zero discrepancies.</li> <li> Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_2_272caf4e-bd3d-4f3c-96bf-398ef3372f74" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT2"> Warehouse Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD2"> 05/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT2"> 07/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES2" itemprop="description"> Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_3_5b1e48c7-d499-475c-9a37-071e0787ea2c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT3"> Cashier</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD3"> 08/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT3"> 05/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES3" itemprop="description"> As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_4_b0db4a48-fa58-493b-ab8e-63f9082219bc" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT4"> Cashier</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD4"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT4"> 11/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES4" itemprop="description"> As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_5_3b0d8594-3cdd-4d8e-b275-a17217362c9a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT5"> Sales Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD5"> 07/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT5"> 11/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES5" itemprop="description"> <ul> <li> Answered customers' questions and addressed problems and complaints in person and via phone.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Helped customers select products that best fit their personal needs.</li> <li> Educated customers on product and service offerings.</li> <li> Offered exceptional customer service to differentiate and promote the company brand.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</li> <li> Processed all sales transactions accurately and in a timely fashion.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_6_693a9ea1-a766-44da-afc7-db698c872ee8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT6"> Sales Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD6"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT6"> 07/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES6" itemprop="description"> <ul> <li> Processed all sales transactions accurately and in a timely fashion.</li> <li> Built and maintained effective relationships with peers and upper management.</li> <li> Held each team member accountable for achieving brand and performance goals.</li> <li> Offered direction and gave constructive feedback to motivate team members.</li> <li> Communicated store policy violations to the leadership team in a timely manner.</li> <li> Communicated information to customers about product quality, value and style.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3e60e09d-61ba-441d-92e0-3776c3627b46_7_50a52808-92cb-4ded-8577-9d8971b43e2f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="3e60e09d-61ba-441d-92e0-3776c3627b46JTIT7"> Sales Associate</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTD7"> 10/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3e60e09d-61ba-441d-92e0-3776c3627b46EDDT7"> 02/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3e60e09d-61ba-441d-92e0-3776c3627b46COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3e60e09d-61ba-441d-92e0-3776c3627b46JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3e60e09d-61ba-441d-92e0-3776c3627b46JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3e60e09d-61ba-441d-92e0-3776c3627b46JDES7" itemprop="description"> <ul> <li> Kept current on market and product trends to effectively answer customer questions.</li> <li> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.</li> <li> Offered exceptional customer service to differentiate and promote the company brand.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC30dac8c9-3f61-4ac0-87a4-a5cc877ed996" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC30dac8c9-3f61-4ac0-87a4-a5cc877ed996"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_30dac8c9-3f61-4ac0-87a4-a5cc877ed996_1_6193df68-cf6d-43bc-ae06-669fb8d5536f" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996STUY1"> Community Health</span> <span> , </span> <span class="jobdates" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996GRYR1"> 1982</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996SCHO1" itemprop="name"> Oregon State University</span> <span> - </span> <span class="joblocation jobcity" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996SSTA1"> State</span> <br/> </span> <span class="field" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_30dac8c9-3f61-4ac0-87a4-a5cc877ed996_2_b25b3bfe-843e-46c0-a4a2-a9b34f42f6f3" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996DGRE2" itemprop="name"> Coursework in Business and Management Coursework in Business, Communications and Organizational Psychology Continuing education in Business Administration and Hospitality</span> <span class="programline" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996STUY2"> </span> <span class="jobdates" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996GRYR2"> </span> </span> <span class="field" id="30dac8c9-3f61-4ac0-87a4-a5cc877ed996FRFM2"> </span> </div> </div> </div> <div class="" id="SECTION_PRFL3c58bcd4-b6a4-4055-9d36-8f741451481b" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL97fe6a0a-bcec-45ac-9b62-8c35af2a3fc8" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL97fe6a0a-bcec-45ac-9b62-8c35af2a3fc8"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_97fe6a0a-bcec-45ac-9b62-8c35af2a3fc8_1_fdfa0303-c79b-42bd-9830-03b0093e012e" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="97fe6a0a-bcec-45ac-9b62-8c35af2a3fc8FRFM1"> Cash handling accuracy Strong communication skills Organized Superb sales professional Time management Flexible schedule Detail-oriented Excellent multi-tasker<ul> <li> Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH794ca383-b7cf-4dcf-a683-91a32e585da2" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH794ca383-b7cf-4dcf-a683-91a32e585da2"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_1_c9986ad5-c46f-46ad-b75a-4c9b64c7db4d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT1"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD1"> 08/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT1"> 03/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES1" itemprop="description"> <ul> <li> Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise.</li> <li> Accurately prepared cash deposits up to $6000 with zero discrepancies.</li> <li> Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_2_56e63818-64f7-4bf3-a962-93715cc9a1f8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT2"> Warehouse Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD2"> 05/2018</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT2"> 07/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES2" itemprop="description"> Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_3_309b878d-8338-43aa-9bd3-d204bca096a0" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT3"> Cashier</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD3"> 08/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT3"> 05/2018</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES3" itemprop="description"> As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_4_0f1811b5-37d3-473a-96bb-541d525acf85" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT4"> Cashier</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD4"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT4"> 11/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES4" itemprop="description"> As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_5_acd0257e-639b-4b80-a610-75e8471fb440" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT5"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD5"> 07/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT5"> 11/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES5" itemprop="description"> <ul> <li> Answered customers' questions and addressed problems and complaints in person and via phone.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Helped customers select products that best fit their personal needs.</li> <li> Educated customers on product and service offerings.</li> <li> Offered exceptional customer service to differentiate and promote the company brand.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</li> <li> Processed all sales transactions accurately and in a timely fashion.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_6_c0e696c4-704c-4e8d-bcc9-1fce6a3f7a4c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT6"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD6"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT6"> 07/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES6" itemprop="description"> <ul> <li> Processed all sales transactions accurately and in a timely fashion.</li> <li> Built and maintained effective relationships with peers and upper management.</li> <li> Held each team member accountable for achieving brand and performance goals.</li> <li> Offered direction and gave constructive feedback to motivate team members.</li> <li> Communicated store policy violations to the leadership team in a timely manner.</li> <li> Communicated information to customers about product quality, value and style.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_794ca383-b7cf-4dcf-a683-91a32e585da2_7_7a9fb83f-9e35-4aa9-a3fc-39c0f0ee47e8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="794ca383-b7cf-4dcf-a683-91a32e585da2JTIT7"> Sales Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTD7"> 10/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="794ca383-b7cf-4dcf-a683-91a32e585da2EDDT7"> 02/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="794ca383-b7cf-4dcf-a683-91a32e585da2COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="794ca383-b7cf-4dcf-a683-91a32e585da2JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="794ca383-b7cf-4dcf-a683-91a32e585da2JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="794ca383-b7cf-4dcf-a683-91a32e585da2JDES7" itemprop="description"> <ul> <li> Kept current on market and product trends to effectively answer customer questions.</li> <li> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.</li> <li> Offered exceptional customer service to differentiate and promote the company brand.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> </ul> </span> </div> </div> </div> </div>

SALES

SALES SUPPORT Experience SALES SUPPORT February 2002 to January 2010 Company Name － City , State Directed team-centric initiatives to process and release 56,000+ digitally preflight pdfx1a Run of Press /magazine ads totaling $50 million in publications via Associated Press AdSend, B-Linked AdTransit, FTP sites and platforms for Macy's, Inc. Liaised among production department and Pre-Press teams to ensure color corrections and quality control were maintained, as well as staff at major magazines doing color mark-ups on press runs / approvals for quality control. Implemented VIO Adsend Web Application to release digital plate Macy's ads to publications, as well as Soft Proofing for both Creative and Production Departments and AdGate Adsend program for releasing ads to publication. Served as a Stakeholder / Team Member of a Soft Proof Committee responsible for implementation of new Approve V.1.3 Digital Color Approval / Correction System on EIZO monitors. Led transition team centralizing four 4 / Color Run of Press (ROP) operations divisions into new Macy's, Inc. Continually aligned costs with planned budget to decrease production expenses 25% every quarter. Increased processing efficiency 50% decreased errors 75% via a new Adsend Roadmap for Adobe Advertising Cloud team. Created cost-controlling production schedules to coordinate an increase in Macy's ROP and Magazine Ads. Contributing to a $200+ million sales increase for Macy's East during a 4th Quarter Holiday Season. Marketing Project Production Manager, Production Manager January 2010 to February 2018 Company Name － City , State Led and supervised forward-thinking teams in conceptualizing, developing dynamic templates, releasing direct mail, inserts, and outdoor ads to pre-press department and external vendors. Coordinated final direct mail/SEM ad review meetings with SVP of Marketing Operations to facilitate sales edits, and proofread approved URL/QR Codes/Web ID's. Managed ad traffic flow to Pre-Press and Blue Line sign offs for creative team, as well as final delivery of print and digital files to external printers via FTP sites. Performed quality control and color correction mark-ups for completeness and accuracy. Created InDesign templates for blow-ins/stich-ins, OOH campaigns/Omnichannel platform. Led negotiation meetings with Creative, Pre-Press, printers, and vendors. Continually ensured scheduled press run timekeeping within budget by 85%, by providing final roadmaps to printers. Selected by VP of Marketing & Operations to co-train all newly hired employees because of cross-functional leadership skills. Played a vital role in achieving $250+ million Direct Mail sales for Fall and Spring Seasons, by creating new proof process. Receiving Macy's "Marketing Star of the Year Awards" from 2013 - 2018 for exemplary job performance managing inserts. Successfully managing production of new annual Macy's Men's Fashion Book direct mail and SEM campaigns. Advertising Project, , Color Run of Press/Magazines. Staging Street Operations Manager January 1998 to January 2010 Company Name － City , State Assistant Production Manager January 1998 to January 2002 Company Name － City , State Marketing Manager January 2000 to January 2001 Company Name － City , State Advertising Manager, Advertising Sales Support January 1995 to January 1998 Company Name － City , State Education Master of Business Administration : Marketing & Project Management SOUTHERN NEW HAMPSHIRE UNIVERSITY Bachelor of Arts : History & Political Science (Management & Marketing) MANHATTANVILLE COLLEGE PMP Certificate in Project Management Certificate in Digital Plate Processing Certificate in Pre-Press Preparation & Processing Certificate in Soft Proofing Certificate in 4 / Color Processing & Correction Certificate in Social Media Advertising Certificate in Email Marketing Certificate in (SEO) Search Engine Optimization Certificate in Google Analytics Search Advertising Certificate in Branding & Fan Building Certificate in 3D Printing Workshop Certificate in Digital Photography Workshop Summary QUALIFICATIONS FOR PROJECT MANAGER, MEMBER SUPPORT TOOLS AND PROCESS Innovative Leader Committed to Delivering Excellence in Marketing & Advertising and Maximizing Bottom-Line Results. Highly Accomplished Marketing/Advertising Project Manager with Digital/Print Production Leader, and Ad Manager experience who drives Campaign Development, trends tracking, Consulting, Project Management, and initiatives to align with a company's vision. Innovative Thought Leader who develops synergistic campaigns for world-class print products/services, cultivating a strong brand image with superior quality. Influential Strategist who Leads Cross-Functional Teams/Processes, Advising on Creative Assets, Ad Manage on SEM Platforms, develops alliances among senior-level decision-makers, top vendors, media companies, and agencies. Affiliations American Marketing Association The Organization of Black Designers Advertising Production Club of New York National Black MBA Association Association for Project Management Digital Marketing Association Digital Advertising Alliance Macy's Thanksgiving Day Parade Committee Macy's 4th July Fireworks Committee The Bowery Mission Henry Street Settlement Highlights Vendor Relations Project Management/OOH 4/Color Correction Specialization Team Building / Training / Innovation Print Production/ Schedules Creative Team Collaboration Process Optimization Consulting / Negotiation / Maximization Strategic Analysis / Planning Graphic Design / Ad Traffic Soft Proofing / Digital Files Proofreading / Editing / Quality Control Building Templates Strategic Planning / Implementation Cost Reduction / Avoidance Turnaround / Crisis Management Digital Photo Retouching Microsoft Office Suite / Adobe Creative Suite / QuarkXPress ADTransit / ADSend / Pre-Press Skills Vendor Relations Project Management/OOH 4/Color Correction Specialization Team Building / Training / Innovation Print Production/ Schedules Creative Team Collaboration Process Optimization Consulting / Negotiation / Maximization Strategic Analysis / Planning Graphic Design / Ad Traffic Soft Proofing / Digital Files Proofreading / Editing / Quality Control Building Templates Strategic Planning / Implementation Cost Reduction / Avoidance Turnaround / Crisis Management Digital Photo Retouching Microsoft Office Suite / Adobe Creative Suite / QuarkXPress ADTransit / ADSend / Pre-Press

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME3e3b8d25-0d1d-47ea-b11a-f298476accc0" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_3e3b8d25-0d1d-47ea-b11a-f298476accc0_1_520ae66b-d6f6-465a-96db-a462013d2888" style="padding-top:NaNpx;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="3e3b8d25-0d1d-47ea-b11a-f298476accc0FNAM1"> </span> <span> </span> <span class="field" id="3e3b8d25-0d1d-47ea-b11a-f298476accc0LNAM1"> SALES SUPPORT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_EXPR6d744be3-b15b-4711-a93d-467d69f8bb22" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR6d744be3-b15b-4711-a93d-467d69f8bb22"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_1_8e1f573e-0361-4bb1-84e0-2b224f9ff903" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT1"> SALES SUPPORT</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD1"> February 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT1"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES1" itemprop="description"> <ul> <li> Directed team-centric initiatives to process and release 56,000+ digitally preflight pdfx1a Run of Press /magazine ads totaling $50 million in publications via Associated Press AdSend, B-Linked AdTransit, FTP sites and platforms for Macy's, Inc.</li> <li> Liaised among production department and Pre-Press teams to ensure color corrections and quality control were maintained, as well as staff at major magazines doing color mark-ups on press runs / approvals for quality control.</li> <li> Implemented VIO Adsend Web Application to release digital plate Macy's ads to publications, as well as Soft Proofing for both Creative and Production Departments and AdGate Adsend program for releasing ads to publication.</li> <li> Served as a Stakeholder / Team Member of a Soft Proof Committee responsible for implementation of new Approve V.1.3 Digital Color Approval / Correction System on EIZO monitors.</li> <li> Led transition team centralizing four 4 / Color Run of Press (ROP) operations divisions into new Macy's, Inc.</li> <li> Continually aligned costs with planned budget to decrease production expenses 25% every quarter.</li> <li> Increased processing efficiency 50% decreased errors 75% via a new Adsend Roadmap for Adobe Advertising Cloud team.</li> <li> Created cost-controlling production schedules to coordinate an increase in Macy's ROP and Magazine Ads.</li> <li> Contributing to a $200+ million sales increase for Macy's East during a 4th Quarter Holiday Season.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_2_3885d38c-086a-4f3e-b9ac-5118d770953c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT2"> Marketing Project Production Manager, Production Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT2"> February 2018</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES2" itemprop="description"> <ul> <li> Led and supervised forward-thinking teams in conceptualizing, developing dynamic templates, releasing direct mail, inserts, and outdoor ads to pre-press department and external vendors.</li> <li> Coordinated final direct mail/SEM ad review meetings with SVP of Marketing Operations to facilitate sales edits, and proofread approved URL/QR Codes/Web ID's.</li> <li> Managed ad traffic flow to Pre-Press and Blue Line sign offs for creative team, as well as final delivery of print and digital files to external printers via FTP sites.</li> <li> Performed quality control and color correction mark-ups for completeness and accuracy.</li> <li> Created InDesign templates for blow-ins/stich-ins, OOH campaigns/Omnichannel platform.</li> <li> Led negotiation meetings with Creative, Pre-Press, printers, and vendors.</li> <li> Continually ensured scheduled press run timekeeping within budget by 85%, by providing final roadmaps to printers.</li> <li> Selected by VP of Marketing &amp; Operations to co-train all newly hired employees because of cross-functional leadership skills.</li> <li> Played a vital role in achieving $250+ million Direct Mail sales for Fall and Spring Seasons, by creating new proof process.</li> <li> Receiving Macy's "Marketing Star of the Year Awards" from 2013 - 2018 for exemplary job performance managing inserts.</li> <li> Successfully managing production of new annual Macy's Men's Fashion Book direct mail and SEM campaigns.</li> <li> Advertising Project, , Color Run of Press/Magazines.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_3_f27f8c30-c907-405b-9b99-0a479e9a7459" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT3"> Staging Street Operations Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD3"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_4_050d3ac9-232c-4838-baea-032b7fc0cf13" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT4"> Assistant Production Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD4"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT4"> January 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES4" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_5_f6a2fefd-576d-4652-ade8-a1be00311cd8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT5"> Marketing Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD5"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT5"> January 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES5" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_6d744be3-b15b-4711-a93d-467d69f8bb22_6_9eab8b5d-d98b-4bb9-82f9-8795b5e12c7c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="6d744be3-b15b-4711-a93d-467d69f8bb22JTIT6"> Advertising Manager, Advertising Sales Support</span> <br/> <span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTD6"> January 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="6d744be3-b15b-4711-a93d-467d69f8bb22EDDT6"> January 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="6d744be3-b15b-4711-a93d-467d69f8bb22COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="6d744be3-b15b-4711-a93d-467d69f8bb22JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="6d744be3-b15b-4711-a93d-467d69f8bb22JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="6d744be3-b15b-4711-a93d-467d69f8bb22JDES6" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3_1_2e6c6c2c-a44d-464a-9801-b1cc1af9c236" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3STUY1"> Marketing &amp; Project Management</span> <span class="jobdates" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCHO1" itemprop="name"> SOUTHERN NEW HAMPSHIRE UNIVERSITY</span> <span class="joblocation jobcity" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCIT1"> </span> <span class="joblocation jobstate" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SSTA1"> </span> <span class="joblocation jobstate" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3_2_e815bb66-69aa-418d-8142-d413203f5dce" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3STUY2"> History &amp; Political Science (Management &amp; Marketing)</span> <span class="jobdates" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCHO2" itemprop="name"> MANHATTANVILLE COLLEGE</span> <span class="joblocation jobcity" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCIT2"> </span> <span class="joblocation jobstate" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SSTA2"> </span> <span class="joblocation jobstate" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3_3_654e9ac6-13d7-4f60-a929-cdbc81f7d9b7" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3DGRE3" itemprop="name"> PMP Certificate in Project Management Certificate in Digital Plate Processing Certificate in Pre-Press Preparation &amp; Processing Certificate in Soft Proofing Certificate in 4 / Color Processing &amp; Correction Certificate in Social Media Advertising Certificate in Email Marketing Certificate in (SEO) Search Engine Optimization Certificate in Google Analytics Search Advertising Certificate in Branding &amp; Fan Building Certificate in 3D Printing Workshop Certificate in Digital Photography Workshop</span> <span class="programline" dependency="STUY" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3STUY3"> </span> <span class="jobdates" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="62ea8be9-6d23-45a6-9ec1-c0583bb1f9a3FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SUMMcc8be694-8afc-41c3-a8a4-de31a4969bd0" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMMcc8be694-8afc-41c3-a8a4-de31a4969bd0"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_cc8be694-8afc-41c3-a8a4-de31a4969bd0_1_22c620aa-db19-4b43-97a0-9a2f3f9b4f9a" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="cc8be694-8afc-41c3-a8a4-de31a4969bd0FRFM1"> QUALIFICATIONS FOR PROJECT MANAGER, MEMBER SUPPORT TOOLS AND PROCESS Innovative Leader Committed to Delivering Excellence in Marketing &amp; Advertising and Maximizing Bottom-Line Results. Highly Accomplished Marketing/Advertising Project Manager with Digital/Print Production Leader, and Ad Manager experience who drives Campaign Development, trends tracking, Consulting, Project Management, and initiatives to align with a company's vision. Innovative Thought Leader who develops synergistic campaigns for world-class print products/services, cultivating a strong brand image with superior quality. Influential Strategist who Leads Cross-Functional Teams/Processes, Advising on Creative Assets, Ad Manage on SEM Platforms, develops alliances among senior-level decision-makers, top vendors, media companies, and agencies.</div> </div> </div> <div class="section" id="SECTION_AFIL9add3a16-fda6-4803-8db8-0b95b8e69132" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL9add3a16-fda6-4803-8db8-0b95b8e69132"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9add3a16-fda6-4803-8db8-0b95b8e69132_1_fbe86e32-fc44-41cb-9a87-4b6e4859fea6" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="9add3a16-fda6-4803-8db8-0b95b8e69132FRFM1"> American Marketing Association The Organization of Black Designers Advertising Production Club of New York National Black MBA Association Association for Project Management Digital Marketing Association Digital Advertising Alliance Macy's Thanksgiving Day Parade Committee Macy's 4th July Fireworks Committee The Bowery Mission Henry Street Settlement</div> </div> </div> <div class="section" id="SECTION_HILT9e67f71f-66dc-4aff-8e5f-56aa4b7c35c1" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT9e67f71f-66dc-4aff-8e5f-56aa4b7c35c1"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9e67f71f-66dc-4aff-8e5f-56aa4b7c35c1_1_d49d5da3-3dcc-4121-a252-207e3cd138c3" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="9e67f71f-66dc-4aff-8e5f-56aa4b7c35c1SKC11"> <ul> <li> Vendor Relations Project Management/OOH 4/Color Correction Specialization Team Building / Training / Innovation</li> <li> Print Production/ Schedules Creative Team Collaboration Process Optimization Consulting / Negotiation / Maximization</li> <li> Strategic Analysis / Planning Graphic Design / Ad Traffic Soft Proofing / Digital Files Proofreading / Editing / Quality Control</li> <li> Building Templates Strategic Planning / Implementation Cost Reduction / Avoidance Turnaround / Crisis Management</li> <li> Digital Photo Retouching Microsoft Office Suite / Adobe Creative Suite / QuarkXPress ADTransit / ADSend / Pre-Press</li> </ul> </td> <td class="field twocol_2 charspace" id="9e67f71f-66dc-4aff-8e5f-56aa4b7c35c1SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL4c8eb892-ab0d-4693-a00c-f68534b07628" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL4c8eb892-ab0d-4693-a00c-f68534b07628"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4c8eb892-ab0d-4693-a00c-f68534b07628_1_4276e3fc-128f-471e-8303-048ca92de3df" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="4c8eb892-ab0d-4693-a00c-f68534b07628FRFM1"> Vendor Relations Project Management/OOH 4/Color Correction Specialization Team Building / Training / Innovation Print Production/ Schedules Creative Team Collaboration Process Optimization Consulting / Negotiation / Maximization Strategic Analysis / Planning Graphic Design / Ad Traffic Soft Proofing / Digital Files Proofreading / Editing / Quality Control Building Templates Strategic Planning / Implementation Cost Reduction / Avoidance Turnaround / Crisis Management Digital Photo Retouching Microsoft Office Suite / Adobe Creative Suite / QuarkXPress ADTransit / ADSend / Pre-Press</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Experienced Manager at HyVee Grocery Store with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Self-motivated and dependable while achieving high performance with minimal supervision.  Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Detail-oriented and organized Transportation Logistics Coordinator offers comprehensive background in transportation management. Expert in transportation operations, waste prevention and safety compliance. HyVee  with broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials. Resourceful Hyvee and Retech with 2 years Hyvee and  ReTech 1year in warehouse and inventory management. Specializes in increasing efficiency and accuracy in shipping and receiving operations. Hyvee and ReTech  trained in supply chain management with extensive knowledge of enterprise deployment systems. Hardworking [ specializing in efficient loading of merchandise and on-time deliveries. Versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service. Successful 16+ year career in shipping and supply chain management. Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized recordkeeping and client relations. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Experienced  with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Self-motivated and dependable while achieving high performance with minimal supervision.   Creative professional with extensive project experience from concept to development.  Skills Quick learner Training and development Change management Reports generation and analysis Time management skills  Operations management Excellent communication Excellent communication Client-focused Excel in management, maintenance Experience 03/2007 to 03/2008 Sales Associate Company Name － City , State Engage with the store team and customers to provide excellent customer service •Display a positive attitude and promote teamwork •Exhibit professionalism in appearance and conduct •Follow store procedures in running the cash register and take initiative in doing store tasks •Stock, price, and organize products •Maintain cleanliness inside and outside of store 06/1998 to 09/2015 Crew Member Company Name － City , State • Maintain a fast speed of service, especially during rush times  • Take orders from customers and input their selections into the restaurant's computer systems  • Assemble orders on trays or in bags depending on the type of order • Process large orders for events • Count down your till at the end of each shift and deposit money in the safe • Clean your station thoroughly before, during and after each shift  • Respond to guest questions, concerns and complaints and make sure they leave satisfied  • Follow all restaurant safety and security procedures • Arrive on time for all shifts and stay until shift completion Followed all company safety standards, including food quality and sanitation procedures. Vacuumed and cleaned offices and common areas, emptied trash cans and restocked restroom supplies. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Performed additional tasks to keep the dining room running smoothly. Used hot water, dish cloths and sanitizing cleaning products to wipe down areas in the kitchen where food had been prepared. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Greeted guests in a pleasant and courteous manner. Operated check stand equipment including cash register, scanner and scale. Prepared the buffet and salad bar for dinner service. Delegated tasks to team members to optimize productivity. Emphasized fast, friendly customer service. Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink. Conducted price checks for cashiers and service clerks. Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room. Greeted all customers. Built attractive holiday and seasonal displays for merchandising program. Hand-washed dishes and glassware thoroughly. Sprayed all racked items with hot water to loosen and remove food residue. Educated guests on daily specials and menu offerings, enabling them to make decisions on appetizers, entrees and desserts. Maximized table turns and rotated seating for maximum guest satisfaction. Devised unique events and special promotions to drive sales. Promoted and endorsed the company to bring in new business. Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu. Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu. 17 years merchandising experience. Fulfilled special order requests, including special occasion cakes and party platters. Checked out customers and bagged items quickly. Correctly calculated charges, issued bills and collected payments. Maintained facility compliant with health codes, sanitation requirements and license regulations. Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses. Complied with health and sanitation practices and procedures. Executed cash transactions quickly and accurately. Served guests food as soon as it was prepared, which helped to ensure that it was eaten at the proper temperature. Directed and managed all functions of the dairy, frozen, produce and bakery departments. Stocked displays with new and transferred merchandise. Routinely checked menus to verify they were current, clean and wrinkle-free. 04/2009 to 09/2016 Stock Associate/ Stock management Company Name － City , State Resolved customer problems by investigating issues, answering questions and building rapport. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. Offered direction and gave constructive feedback to motivate team members. Informed customers about all product lines and services offered by the company. Marked clearance products with updated price tags. Worked as a team member to provide the highest level of service to customers. Helped customers select products that best fit their personal needs. Created strategies to develop and expand existing customer sales, which resulted in a 50% increase in monthly sales. Kept the showroom clean and maintained neat, orderly product displays. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Performed assigned projects and completed checklists in an efficient and accurate manner. Oversaw all daily operations  Received and processed cash and credit payments for in-store purchases. Described use and operation of merchandise to customers. Shared product knowledge with customers while making personal recommendations. Exceeded personal sales goals for 4 quarters in a row. Communicated information to customers about product quality, value and style. Placed special merchandise orders for customers. Opened and closed the store, which included counting cash drawers and making bank deposits. Recruited, hired, developed and retained retail talent for the company. Built and maintained effective relationships with peers and upper management. Educated customers on product and service offerings. Maintained friendly and professional customer interactions. Answered customers' questions and addressed problems and complaints in person and via phone. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Processed shipments and maintained organized stock shelves. Kept current on market and product trends to effectively answer customer questions. Held each team member accountable for achieving brand and performance goals. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Consulted with customers on the latest styles and trends. Managed team of 20 employees concentrated in whole store. Verified that all merchandising standards were maintained on a daily basis. Offered exceptional customer service to differentiate and promote the company brand. Communicated store policy violations to the leadership team in a timely manner. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Exceeded targeted sales goals by 30%. Delegated work to employees based on shift requirements, individual strengths and unique training. Processed an average of 15-20 on average per hour transactions each day in a timely manner. Maintained visually appealing and effective displays for the entire store. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Demonstrated that customers come first by serving them with a sense of urgency. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Kept an eye on building premises for loss prevention and security purposes. Attended 10 team meetings each month to voice concerns and offer constructive feedback to others. Processed all sales transactions accurately and in a timely fashion.. Served as liaison between customers, store personnel and various store departments. Answered customers' questions and addressed problems and complaints in person and via phone. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Compiled weekly monetary reports and records for store managers. 10/2016 to 10/2017 Hand Packer Company Name － City , State •Safety First. Understand and follow all safety procedures, utilizing appropriate safety equipment at all times. Know and obey all traffic and safety laws/regulations. •Remove chex, bloods, grade B, dirts and cracks made by the packing process. •Be responsible for obtaining correct boxes to pack the eggs. •Pack and label boxes correctly. •Follow Standard Operating Procedures and Good Manufacturing Practices. •Responsible for carrying out food safety and quality duties and following the SQF polices/procedures as it relates to their job duties. •Will report any food safety and quality issues/concerns to their manager and/or quality team. •Follow all GMP's and food quality and safety guidelines. •Maintain a safe, clean and organized work area at all times. •Keeping work area safe and clean, according to HACCP standards. •Keeping all egg cartons, sleeves/flats, cubes, cases and open pallets clean and free from contamination to ensure the highest food quality and food safety. •Report any problems to Processing Management. •Perform all other tasks that are requested by management. 07/2017 to 10/2018 Assembler Tech Company Name － City , State Read and interpret drawings, diagrams, blueprints, specifications, schematics, work orders, or reports.  Test product to ensure conformance to specifications.   Set up test apparatus to conduct functional, operational tests to evaluate performance and reliability of prototype or production models.  Review work activities with management.  Perform other duties as assigned by management. Hours are 6-2:30pm Monday- Friday. Overtime often required Must have Mechanical Assembler experience This position is responsible for lay out, build, test, analysis, repair, and modification of production components, equipment, and systems.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to frequently stand and/or walk for long periods of time throughout the day. The employee must occasionally lift and/or move up to 50 pounds unassisted. Visual acuity is required by this job when assembling/testing electrical components. Education and Training 2000 High School Diploma : Basic Fort Dodge High School － City , State , United States 3.0 GPA 2013 Diploma : auto body Iowa Central Community College － City , State , United States Completed professional development in Auto Collion  Completed continuing education  3.2 GPA Certifications Member Institute of Logistics and Transport (MILT) Experience Customer Satisfaction Achieved high customer satisfaction for professional installation of [equipment]. Machine Troubleshooting Performed effective troubleshooting of [machines/systems]  [Number] per [week/month/year]. Purchasing Maintained inventory of spare parts inventories and completed purchase requisitions as necessary. Requisitioned new supplies and equipment. Completed tear downs of existing structures and prepared for new construction. Project Management Used GSupply Solutions ShopTrakker to manage projects. Quality Control Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks. Quality Control Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks. Scheduling Scheduled and tracked all repairs.Tracked and processed purchase of parts to accounts payable.  Project Planning Provided project controls, cost estimation, and other business support services to technical line management. Programming Programmed general maintenance machinery including lathes and band saws. Cleaned all construction areas to avoid hazards. Inventory Control Restocked and organized items as necessary and as directed. Operation Monitoring Watched indicators to make sure machines were working properly. Quality Control Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks. Documentation Reported and documented unsafe conditions, equipment and/or injury. Product Inspection Inspected products to ensure highest quality. Vendor Management: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards. Machine Set Up Gave directions to other workers regarding machine set-up and use. Preventative Maintenance Serviced equipment daily, reducing the need annual new equipment, leading to cost savings of $90,000. Machine Repair Detected machine malfunctions and problem-solved accordingly.Repaired, maintained and replaced parts on dies. Equipment Maintenance Performed routine maintenance on equipment on as-needed basis. Testing Inspected and tested machinery and equipment to diagnose machine malfunctions. Inspection Inspected electrical systems, equipment, and fixtures to identify safety hazards for replacement or repair.  Crew Management Interviewed, hired, trained and evaluated team of 25 construction employees. Safety Audit Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations. Maintenance Reduced equipment downtime by 25% through planned maintenance. Supervision Trained contract workers to perform general warehouse duties to company standards. Blueprint Reading Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications. Training Responsible for providing vision and guidance to a group of 20 construction employees, training them on sufficient project plans and procedures. Performed heavy labor such as lifthing up to 50 pounds and hauling. Problem Diagnosis Used operational knowledge of systems, parts and components to solve problems that arose during assembly. Highlights Automated paint mixing Tools maintenance Color matching Dent filling Estimate preparation Collision repair Surface preparation Customer service skills Strong work ethic Construction health and safety Basic math skills Labor relations Construction means and methods Blueprint reading and interpretation Power tools Accurate measurements and estimates Quality management systems Production line/assembly line  Safety understanding Blueprint interpretation Solid independent worker Dependable independent worker Strong interpersonal skills Deadline driven Direct labor crew training Exceptional problem solver Quality control Team player Demolition Detail-oriented Customer service experience Strong communication skills Strong organizational skills Leadership Flexible work schedule Strategic project planning Blueprint reading OSHA Certified Excellent plan comprehension Lifting up to 100 lbs Timely project completion Hiring and staffing Good at following instructions Solid communication skills OSHA regulatory compliance English fluency Manual labor skills Establishing goals and setting priorities Managing large crews High school diploma Interests Racing car on the race track Help my wife Watching football and baseball. Work on cars  Spend time with family Languages English Personal Information Well, I am 37 years old. Born and rasied in Fort Dodge, IA. Also, married to Cassie Short my wife of the 3years. But been with her for 7 years total. Having a baby in April of 2019. My wife and have a dog. He is very hyper dog but a very good protector. 

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME3ab167b4-af11-4003-a562-a80b0e1ac61f" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_3ab167b4-af11-4003-a562-a80b0e1ac61f_1_20f0bab2-a0d3-45fe-ac55-0a12134c4d1e" style="padding-top:NaNpx;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="3ab167b4-af11-4003-a562-a80b0e1ac61fFNAM1"> </span> <span> </span> <span class="field" id="3ab167b4-af11-4003-a562-a80b0e1ac61fLNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM2daac7d0-5371-4c21-9b16-8e12f014872e" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM2daac7d0-5371-4c21-9b16-8e12f014872e"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_2daac7d0-5371-4c21-9b16-8e12f014872e_1_57ded56a-2b70-4aee-9d34-8c06f8557dcf" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="2daac7d0-5371-4c21-9b16-8e12f014872eFRFM1"> <p> Experienced Manager at HyVee Grocery Store with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Self-motivated and dependable while achieving high performance with minimal supervision.  Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.</p> <p> Detail-oriented and organized Transportation Logistics Coordinator offers comprehensive background in transportation management. Expert in transportation operations, waste prevention and safety compliance.</p> <p> HyVee  with broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials.</p> <p> Resourceful Hyvee and Retech with 2 years Hyvee and  ReTech 1year in warehouse and inventory management. Specializes in increasing efficiency and accuracy in shipping and receiving operations.</p> <p> Hyvee and ReTech  trained in supply chain management with extensive knowledge of enterprise deployment systems.</p> <p> Hardworking <font color="#0000FF"> [</font> specializing in efficient loading of merchandise and on-time deliveries.</p> <p> Versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service. Successful 16+ year career in shipping and supply chain management.</p> <p> Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized recordkeeping and client relations.</p> <p> Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.</p> <p> Experienced  with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.</p> <p> Self-motivated and dependable while achieving high performance with minimal supervision.  </p> <p> Creative professional with extensive project experience from concept to development. </p> <p> <br/> </p> </div> </div> </div> <div class="section" id="SECTION_HILTa7f35b40-47e9-4042-858a-fcd7f6e65c5b" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTa7f35b40-47e9-4042-858a-fcd7f6e65c5b"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a7f35b40-47e9-4042-858a-fcd7f6e65c5b_1_8fb99cf9-2055-4523-bde6-85b96989ab7d" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="a7f35b40-47e9-4042-858a-fcd7f6e65c5bSKC11"> <ul> <li> Quick learner</li> <li> Training and development</li> <li> Change management</li> <li> Reports generation and analysis</li> <li> Time management skills </li> </ul> </td> <td class="field twocol_2" id="a7f35b40-47e9-4042-858a-fcd7f6e65c5bSKC21"> <ul> <li> Operations management</li> <li> Excellent communication</li> <li> Excellent communication</li> <li> Client-focused</li> <li> Excel in management, maintenance</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR34f320d9-ed83-419e-989d-c76612b5ceb1" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR34f320d9-ed83-419e-989d-c76612b5ceb1"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_34f320d9-ed83-419e-989d-c76612b5ceb1_1_e2b8c4fb-05e2-4a2b-97d4-13ada7c8fb25" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTD1"> 03/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1EDDT1"> 03/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="34f320d9-ed83-419e-989d-c76612b5ceb1JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="34f320d9-ed83-419e-989d-c76612b5ceb1COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="34f320d9-ed83-419e-989d-c76612b5ceb1JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="34f320d9-ed83-419e-989d-c76612b5ceb1JDES1" itemprop="description"> <p> Engage with the store team and customers to provide excellent customer service<br/> •Display a positive attitude and promote teamwork<br/> •Exhibit professionalism in appearance and conduct<br/> •Follow store procedures in running the cash register and take initiative in doing store tasks<br/> •Stock, price, and organize products<br/> •Maintain cleanliness inside and outside of store</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_34f320d9-ed83-419e-989d-c76612b5ceb1_2_1dfd5fb2-f1e6-4663-b843-4b717af3ed85" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTD2"> 06/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1EDDT2"> 09/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="34f320d9-ed83-419e-989d-c76612b5ceb1JTIT2"> Crew Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="34f320d9-ed83-419e-989d-c76612b5ceb1COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="34f320d9-ed83-419e-989d-c76612b5ceb1JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="34f320d9-ed83-419e-989d-c76612b5ceb1JDES2" itemprop="description"> <p> • Maintain a fast speed of service, especially during rush times </p> <p> • Take orders from customers and input their selections into the restaurant's computer systems </p> <p> • Assemble orders on trays or in bags depending on the type of order • Process large orders for events</p> <p> • Count down your till at the end of each shift and deposit money in the safe</p> <p> • Clean your station thoroughly before, during and after each shift </p> <p> • Respond to guest questions, concerns and complaints and make sure they leave satisfied </p> <p> • Follow all restaurant safety and security procedures</p> <p> • Arrive on time for all shifts and stay until shift completion</p> <ul> <li> Followed all company safety standards, including food quality and sanitation procedures.</li> <li> Vacuumed and cleaned offices and common areas, emptied trash cans and restocked restroom supplies.</li> <li> Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.</li> <li> Performed additional tasks to keep the dining room running smoothly.</li> <li> Used hot water, dish cloths and sanitizing cleaning products to wipe down areas in the kitchen where food had been prepared.</li> <li> Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.</li> <li> Greeted guests in a pleasant and courteous manner.</li> <li> Operated check stand equipment including cash register, scanner and scale.</li> <li> Prepared the buffet and salad bar for dinner service.</li> <li> Delegated tasks to team members to optimize productivity.</li> <li> Emphasized fast, friendly customer service.</li> <li> Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.</li> <li> Conducted price checks for cashiers and service clerks.</li> <li> Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.</li> <li> Greeted all customers.</li> <li> Built attractive holiday and seasonal displays for merchandising program.</li> <li> Hand-washed dishes and glassware thoroughly.</li> <li> Sprayed all racked items with hot water to loosen and remove food residue.</li> <li> Educated guests on daily specials and menu offerings, enabling them to make decisions on appetizers, entrees and desserts.</li> <li> Maximized table turns and rotated seating for maximum guest satisfaction.</li> <li> Devised unique events and special promotions to drive sales.</li> <li> Promoted and endorsed the company to bring in new business.</li> <li> Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.</li> <li> Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.</li> <li> 17 years merchandising experience.</li> <li> Fulfilled special order requests, including special occasion cakes and party platters.</li> <li> Checked out customers and bagged items quickly.</li> <li> Correctly calculated charges, issued bills and collected payments.</li> <li> Maintained facility compliant with health codes, sanitation requirements and license regulations.</li> <li> Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.</li> <li> Complied with health and sanitation practices and procedures.</li> <li> Executed cash transactions quickly and accurately.</li> <li> Served guests food as soon as it was prepared, which helped to ensure that it was eaten at the proper temperature.</li> <li> Directed and managed all functions of the dairy, frozen, produce and bakery departments.</li> <li> Stocked displays with new and transferred merchandise.</li> <li> Routinely checked menus to verify they were current, clean and wrinkle-free.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_34f320d9-ed83-419e-989d-c76612b5ceb1_3_dba144dd-f98a-4923-8c97-24d4dc5f6af7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTD3"> 04/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1EDDT3"> 09/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="34f320d9-ed83-419e-989d-c76612b5ceb1JTIT3"> Stock Associate/ Stock management</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="34f320d9-ed83-419e-989d-c76612b5ceb1COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="34f320d9-ed83-419e-989d-c76612b5ceb1JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="34f320d9-ed83-419e-989d-c76612b5ceb1JDES3" itemprop="description"> <ul> <li> Resolved customer problems by investigating issues, answering questions and building rapport.</li> <li> Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.</li> <li> Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.</li> <li> Offered direction and gave constructive feedback to motivate team members.</li> <li> Informed customers about all product lines and services offered by the company.</li> <li> Marked clearance products with updated price tags.</li> <li> Worked as a team member to provide the highest level of service to customers.</li> <li> Helped customers select products that best fit their personal needs.</li> <li> Created strategies to develop and expand existing customer sales, which resulted in a 50% increase in monthly sales.</li> <li> Kept the showroom clean and maintained neat, orderly product displays.</li> <li> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</li> <li> Performed assigned projects and completed checklists in an efficient and accurate manner.</li> <li> Oversaw all daily operations </li> <li> Received and processed cash and credit payments for in-store purchases.</li> <li> Described use and operation of merchandise to customers.</li> <li> Shared product knowledge with customers while making personal recommendations.</li> <li> Exceeded personal sales goals for 4 quarters in a row.</li> <li> Communicated information to customers about product quality, value and style.</li> <li> Placed special merchandise orders for customers.</li> <li> Opened and closed the store, which included counting cash drawers and making bank deposits.</li> <li> Recruited, hired, developed and retained retail talent for the company.</li> <li> Built and maintained effective relationships with peers and upper management.</li> <li> Educated customers on product and service offerings.</li> <li> Maintained friendly and professional customer interactions.</li> <li> Answered customers' questions and addressed problems and complaints in person and via phone.</li> <li> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</li> <li> Completed floor replenishment to guarantee size availability and promote customer satisfaction.</li> <li> Processed shipments and maintained organized stock shelves.</li> <li> Kept current on market and product trends to effectively answer customer questions.</li> <li> Held each team member accountable for achieving brand and performance goals.</li> <li> Built customer confidence by actively listening to their concerns and giving appropriate feedback.</li> <li> Consulted with customers on the latest styles and trends.</li> <li> Managed team of 20 employees concentrated in whole store.</li> <li> Verified that all merchandising standards were maintained on a daily basis.</li> <li> Offered exceptional customer service to differentiate and promote the company brand.</li> <li> Communicated store policy violations to the leadership team in a timely manner.</li> <li> Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.</li> <li> Exceeded targeted sales goals by 30%.</li> <li> Delegated work to employees based on shift requirements, individual strengths and unique training.</li> <li> Processed an average of 15-20 on average per hour transactions each day in a timely manner.</li> <li> Maintained visually appealing and effective displays for the entire store.</li> <li> Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.</li> <li> Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.</li> <li> Demonstrated that customers come first by serving them with a sense of urgency.</li> <li> Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.</li> <li> Kept an eye on building premises for loss prevention and security purposes.</li> <li> Attended 10 team meetings each month to voice concerns and offer constructive feedback to others.</li> <li> Processed all sales transactions accurately and in a timely fashion..</li> <li> Served as liaison between customers, store personnel and various store departments.</li> <li> Answered customers' questions and addressed problems and complaints in person and via phone.</li> <li> Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.</li> <li> Compiled weekly monetary reports and records for store managers.</li> </ul> <p> <br/> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_34f320d9-ed83-419e-989d-c76612b5ceb1_4_d0c1cd67-cc97-4414-9913-2c15dbfaf00b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTD4"> 10/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1EDDT4"> 10/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="34f320d9-ed83-419e-989d-c76612b5ceb1JTIT4"> Hand Packer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="34f320d9-ed83-419e-989d-c76612b5ceb1COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="34f320d9-ed83-419e-989d-c76612b5ceb1JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="34f320d9-ed83-419e-989d-c76612b5ceb1JDES4" itemprop="description"> <p> •Safety First. Understand and follow all safety procedures, utilizing appropriate safety equipment at all times. Know and obey all traffic and safety laws/regulations.<br/> •Remove chex, bloods, grade B, dirts and cracks made by the packing process.<br/> •Be responsible for obtaining correct boxes to pack the eggs.<br/> •Pack and label boxes correctly.<br/> •Follow Standard Operating Procedures and Good Manufacturing Practices.<br/> •Responsible for carrying out food safety and quality duties and following the SQF polices/procedures as it relates to their job duties.<br/> •Will report any food safety and quality issues/concerns to their manager and/or quality team.<br/> •Follow all GMP's and food quality and safety guidelines.<br/> •Maintain a safe, clean and organized work area at all times.<br/> •Keeping work area safe and clean, according to HACCP standards.<br/> •Keeping all egg cartons, sleeves/flats, cubes, cases and open pallets clean and free from contamination to ensure the highest food quality and food safety.<br/> •Report any problems to Processing Management.<br/> •Perform all other tasks that are requested by management.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_34f320d9-ed83-419e-989d-c76612b5ceb1_5_de59d2e1-59a2-4ba9-ba04-23d10c1a1b30" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTD5"> 07/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="34f320d9-ed83-419e-989d-c76612b5ceb1EDDT5"> 10/2018</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="34f320d9-ed83-419e-989d-c76612b5ceb1JTIT5"> Assembler Tech</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="34f320d9-ed83-419e-989d-c76612b5ceb1COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="34f320d9-ed83-419e-989d-c76612b5ceb1JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="34f320d9-ed83-419e-989d-c76612b5ceb1JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="34f320d9-ed83-419e-989d-c76612b5ceb1JDES5" itemprop="description"> <p> Read and interpret drawings, diagrams, blueprints, specifications, schematics, work orders, or reports.  Test product to ensure conformance to specifications.   Set up test apparatus to conduct functional, operational tests to evaluate performance and reliability of prototype or production models.  Review work activities with management.  Perform other duties as assigned by management. Hours are 6-2:30pm Monday- Friday. Overtime often required Must have Mechanical Assembler experience This position is responsible for lay out, build, test, analysis, repair, and modification of production components, equipment, and systems.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<br/> <br/> While performing the duties of this job, the employee is required to frequently stand and/or walk for long periods of time throughout the day. The employee must occasionally lift and/or move up to 50 pounds unassisted. Visual acuity is required by this job when assembling/testing electrical components.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC02267fc9-f7c7-4e39-b822-be6d0982f721" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC02267fc9-f7c7-4e39-b822-be6d0982f721"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_02267fc9-f7c7-4e39-b822-be6d0982f721_1_e938eb10-a3a2-4cdc-80b4-79f387d5fdf3" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="02267fc9-f7c7-4e39-b822-be6d0982f721GRYR1"> 2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="02267fc9-f7c7-4e39-b822-be6d0982f721DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="02267fc9-f7c7-4e39-b822-be6d0982f721STUY1"> Basic </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCHO1" itemprop="name"> Fort Dodge High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="02267fc9-f7c7-4e39-b822-be6d0982f721SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="02267fc9-f7c7-4e39-b822-be6d0982f721FRFM1"> <p> 3.0 GPA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_02267fc9-f7c7-4e39-b822-be6d0982f721_2_3218614b-5142-45c0-8d90-8cbbeedcdcbf" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="02267fc9-f7c7-4e39-b822-be6d0982f721GRYR2"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="02267fc9-f7c7-4e39-b822-be6d0982f721DGRE2" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="02267fc9-f7c7-4e39-b822-be6d0982f721STUY2"> auto body </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCHO2" itemprop="name"> Iowa Central Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="02267fc9-f7c7-4e39-b822-be6d0982f721SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="02267fc9-f7c7-4e39-b822-be6d0982f721SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="02267fc9-f7c7-4e39-b822-be6d0982f721FRFM2"> <p> Completed professional development in Auto Collion </p> <p> Completed continuing education </p> <p> 3.2 GPA</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT0876c5f9-0495-444a-960c-079611a72762" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT0876c5f9-0495-444a-960c-079611a72762"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0876c5f9-0495-444a-960c-079611a72762_1_10fe805c-4404-4433-b410-521888ad1561" style="padding-top:0px;"> <div class="field singlecolumn" id="0876c5f9-0495-444a-960c-079611a72762FRFM1"> <p> Member Institute of Logistics and Transport (MILT)</p> <p> <br/> </p> </div> </div> </div> <div class="section" id="SECTION_EXFU17b765e8-aa7f-4eb1-8fb4-4c799fd3d181" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXFU17b765e8-aa7f-4eb1-8fb4-4c799fd3d181"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_17b765e8-aa7f-4eb1-8fb4-4c799fd3d181_1_f41add65-b310-4297-a83d-e02fead0fa78" style="padding-top:0px;"> <div class="field singlecolumn" id="17b765e8-aa7f-4eb1-8fb4-4c799fd3d181FRFM1"> <ul> <li> Customer Satisfaction<br/> Achieved high customer satisfaction for professional installation of [equipment].</li> <li> Machine Troubleshooting<br/> Performed effective troubleshooting of [machines/systems]  [Number] per [week/month/year].</li> <li> Purchasing<br/> Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.</li> <li> Requisitioned new supplies and equipment.</li> <li> Completed tear downs of existing structures and prepared for new construction.</li> <li> Project Management<br/> Used GSupply Solutions ShopTrakker to manage projects.</li> <li> Quality Control<br/> Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks.</li> <li> Quality Control<br/> Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks.</li> <li> Scheduling<br/> Scheduled and tracked all repairs.Tracked and processed purchase of parts to accounts payable. </li> <li> Project Planning<br/> Provided project controls, cost estimation, and other business support services to technical line management.</li> <li> Programming<br/> Programmed general maintenance machinery including lathes and band saws.</li> <li> Cleaned all construction areas to avoid hazards.</li> <li> Inventory Control<br/> Restocked and organized items as necessary and as directed.</li> <li> Operation Monitoring<br/> Watched indicators to make sure machines were working properly.</li> <li> Quality Control<br/> Identified and moved empty and broken pallets to proper areas.Adhered to quality control procedures and documented quality checks.</li> <li> Documentation<br/> Reported and documented unsafe conditions, equipment and/or injury.</li> <li> Product Inspection<br/> Inspected products to ensure highest quality.</li> <li> Vendor Management:<br/> Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.</li> <li> Machine Set Up<br/> Gave directions to other workers regarding machine set-up and use.</li> <li> <em> Preventative Maintenance</em> <br/> Serviced equipment daily, reducing the need annual new equipment, leading to cost savings of $90,000.</li> <li> Machine Repair<br/> Detected machine malfunctions and problem-solved accordingly.Repaired, maintained and replaced parts on dies.</li> <li> Equipment Maintenance<br/> Performed routine maintenance on equipment on as-needed basis.</li> <li> Testing<br/> Inspected and tested machinery and equipment to diagnose machine malfunctions.</li> <li> <em> Inspection</em> <br/> Inspected electrical systems, equipment, and fixtures to identify safety hazards for replacement or repair. </li> <li> <em> Crew Management</em> <br/> Interviewed, hired, trained and evaluated team of 25 construction employees.</li> <li> <em> Safety Audit</em> <br/> Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations.</li> <li> Maintenance<br/> Reduced equipment downtime by 25% through planned maintenance.</li> <li> Supervision<br/> Trained contract workers to perform general warehouse duties to company standards.</li> <li> Blueprint Reading<br/> Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.</li> <li> <em> Training</em> <br/> Responsible for providing vision and guidance to a group of 20 construction employees, training them on sufficient project plans and procedures.</li> <li> Performed heavy labor such as lifthing up to 50 pounds and hauling.</li> <li> <em> Problem Diagnosis</em> <br/> Used operational knowledge of systems, parts and components to solve problems that arose during assembly.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT8459117e-54dd-4378-8aa1-1f7a891a6a43" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT8459117e-54dd-4378-8aa1-1f7a891a6a43"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8459117e-54dd-4378-8aa1-1f7a891a6a43_1_e4cd4859-0fc3-4439-802a-494e78c18206" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="8459117e-54dd-4378-8aa1-1f7a891a6a43SKC11"> <ul> <li> Automated paint mixing</li> <li> Tools maintenance</li> <li> Color matching</li> <li> Dent filling</li> <li> Estimate preparation</li> <li> Collision repair</li> <li> Surface preparation</li> <li> Customer service skills</li> <li> Strong work ethic</li> <li> Construction health and safety</li> <li> Basic math skills</li> <li> Labor relations</li> <li> Construction means and methods</li> <li> Blueprint reading and interpretation</li> <li> Power tools</li> <li> Accurate measurements and estimates</li> <li> Quality management systems</li> <li> Production line/assembly line </li> <li> Safety understanding</li> <li> Blueprint interpretation</li> <li> Solid independent worker</li> <li> Dependable independent worker</li> <li> Strong interpersonal skills</li> <li> Deadline driven</li> <li> Direct labor crew training</li> </ul> </td> <td class="field twocol_2" id="8459117e-54dd-4378-8aa1-1f7a891a6a43SKC21"> <ul> <li> Exceptional problem solver</li> <li> Quality control</li> <li> Team player</li> <li> Demolition</li> <li> Detail-oriented</li> <li> Customer service experience</li> <li> Strong communication skills</li> <li> Strong organizational skills</li> <li> Leadership</li> <li> Flexible work schedule</li> <li> Strategic project planning</li> <li> Blueprint reading</li> <li> OSHA Certified</li> <li> Excellent plan comprehension</li> <li> Lifting up to 100 lbs</li> <li> Timely project completion</li> <li> Hiring and staffing</li> <li> Good at following instructions</li> <li> Solid communication skills</li> <li> OSHA regulatory compliance</li> <li> English fluency</li> <li> Manual labor skills</li> <li> Establishing goals and setting priorities</li> <li> Managing large crews</li> <li> High school diploma</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_INTR87d207f0-6840-4b13-8b74-9eb613d0246b" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR87d207f0-6840-4b13-8b74-9eb613d0246b"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_87d207f0-6840-4b13-8b74-9eb613d0246b_1_1cd4e13f-2691-49ca-a1a6-ebf58d114319" style="padding-top:0px;"> <div class="field singlecolumn" id="87d207f0-6840-4b13-8b74-9eb613d0246bFRFM1"> <ul> <li> Racing car on the race track</li> <li> Help my wife</li> <li> Watching football and baseball.</li> <li> Work on cars </li> <li> Spend time with family</li> </ul> <p> <br/> </p> </div> </div> </div> <div class="section" id="SECTION_LANG9c1cee0c-baea-456d-962d-043a995708c4" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG9c1cee0c-baea-456d-962d-043a995708c4"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9c1cee0c-baea-456d-962d-043a995708c4_1_3b537340-a30b-4c82-bc94-4865aea633f8" style="padding-top:0px;"> <div class="field singlecolumn" id="9c1cee0c-baea-456d-962d-043a995708c4FRFM1"> <p> English</p> </div> </div> </div> <div class="section" id="SECTION_PRIN97d6720a-8cfc-46b1-bae3-553f9b521c4c" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN97d6720a-8cfc-46b1-bae3-553f9b521c4c"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_97d6720a-8cfc-46b1-bae3-553f9b521c4c_1_c23173aa-f210-47ef-b0fb-3c506d98d292" style="padding-top:0px;"> <div class="field singlecolumn" id="97d6720a-8cfc-46b1-bae3-553f9b521c4cFRFM1"> <p> Well, I am 37 years old. Born and rasied in Fort Dodge, IA. Also, married to Cassie Short my wife of the 3years. But been with her for 7 years total. Having a baby in April of 2019. My wife and have a dog. He is very hyper dog but a very good protector. </p> </div> </div> </div> <div class="section" id="SECTION_SKLLfd0bd5a2-6f3a-4b03-ad52-313a0c69862d" style="padding-top:0px;"> </div> <div class="section" id="SECTION_WRKH3d6fbe2d-1ba1-405a-9592-d15e34489958" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR3fd1171e-265f-4bf3-9781-5d5f36a0c989" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SUMMc32bf1ed-a836-4084-8fcb-ecc22e712f1e" style="padding-top:0px;"> </div> </div>

SALES

SALES ASSOCIATE/MERCHANDISER Experience Sales Associate/Merchandiser Jul 2014 to Current Company Name Investigate and resolved customer inquiries and complaints in a timely and empathetic manner. Run markdown reports, manage store replenishment and analyze buying reports. Contact customers to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Operate POS system to itemize, open credit accounts and complete an average of 50 customer purchases. Write sales slips and sales contracts. Plan and coordinate the availability of products for advertising and promotion purposes. Answer an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Describe product to customers and accurately explain details and care of merchandise. Confer with store managers to obtain information about customer needs and preferences. Monitor and analyze sales records and consumer purchasing trends. Anticipate consumer buying patterns to create a purchase and inventory plan. Set and recommend mark-up rates, mark-down rates and selling prices for merchandise. Complete stock orders and manage inventory levels. Organize and track departmental receipt flow for new and reorder merchandise. Partner with sales representatives and managers to coordinate delivery and merchandising schedule. Educate employees on new merchandise during seasonal workshops. Group Sales Associate Oct 2003 to Jan 2008 Company Name Provided outstanding customer service to existing and potential patrons in order to maximize group ticket sales. Developed new clients by focusing on assigned target markets, with the resulting goal of significant increased gross sales. Produced target market sales analysis reports to track sales trends from year to year. Provided proactive customer service to donors and patrons interacting via phone, email or in person to assist in matters related to ticketing, upcoming events, and membership benefits. Assisted with organization of prospect lists and coordinating other materials pertinent to planning solicitations, cultivation events, and other activities. Concluded advanced bookings with the box office by preparing all details of group contracts through the Tessitura ticketing system. Followed up with patrons to ensure timely payment and that the client receives tickets and materials needed for their performance. Actively pursued client stewardship opportunities such as hosting clients for dinners, performances, and other relationship building initiatives. Worked with management and various departments to address specific customer service requests as needed such as; accessibility accommodations, transportation needs, dining, receptions, and tours. Office Assistant Sep 1998 to Oct 2003 Company Name Managed all day- to -day administrative responsibilities which included; reporting and documentation, record keeping, maintaining of files, correspondence, internal/external communications. Planned and developed the conference program, agendas, schedules, sessions, handouts and other collateral materials. Promoted and marketed the conference, created and disseminated brochures, articles, and email blast. Handled administrative details such as registration, payments, and travel/transportation. Responded to inquiries and ensuring clear communication with speakers, conference attendees, and other staff. Education Bookkeeping 2018 Stratford Career Institute － City , State , Canada The Training Source, Inc. Summary CLIENT RELATIONS | OFFICE OPERATIONS | Performance-driven administrative professional; with over 10 successful years facilitating support services and managing fast-paced office operations. I have Strong organizational and communication skills. Advanced understanding of customer needs with diligent attention to detail, resulting in superior customer service and high levels of client satisfaction. Highlights People-oriented Filing and data archiving Creative problem solver Payment processing Quick learner MS Windows proficient Exceptional communication skills Account reconciliation 50 WPM typing speed Proofreading Skills Account reconciliation, administrative, advertising, benefits, brochures, communication skills, contracts, Creative problem solver, credit, client, clients, customer service, delivery, documentation, email, Filing, inventory, manage inventory levels, mark, market sales, materials, merchandising, Office, MS Windows, Office Automation, Payment processing, policies, POS, promotion, Proofreading, purchasing, Quick learner, record keeping, relationship building, reporting, selling, sales, phone, transportation, typing speed, 50 WPM, workshops, articles

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME26f191e5-a529-4165-84cd-9d63a926a8f0" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_26f191e5-a529-4165-84cd-9d63a926a8f0_1_a0184368-f0f8-41b4-b83c-3e672f061c98" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="26f191e5-a529-4165-84cd-9d63a926a8f0FNAM1"> </span> <span> </span> <span class="field" id="26f191e5-a529-4165-84cd-9d63a926a8f0LNAM1"> SALES ASSOCIATE/MERCHANDISER</span> </div> </div> </div> <div class="section" id="SECTION_EXPRa818cded-225d-4282-b232-28caf04350bb" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPRa818cded-225d-4282-b232-28caf04350bb"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a818cded-225d-4282-b232-28caf04350bb_1_e17f36c6-3134-41dc-b3a8-a178eeeae00a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="a818cded-225d-4282-b232-28caf04350bbJTIT1"> Sales Associate/Merchandiser</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbJSTD1"> Jul 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbEDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a818cded-225d-4282-b232-28caf04350bbCOMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="a818cded-225d-4282-b232-28caf04350bbJCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="a818cded-225d-4282-b232-28caf04350bbJSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="a818cded-225d-4282-b232-28caf04350bbJDES1" itemprop="description"> <ul> <li> Investigate and resolved customer inquiries and complaints in a timely and empathetic manner.</li> <li> Run markdown reports, manage store replenishment and analyze buying reports.</li> <li> Contact customers to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.</li> <li> Operate POS system to itemize, open credit accounts and complete an average of 50 customer purchases.</li> <li> Write sales slips and sales contracts.</li> <li> Plan and coordinate the availability of products for advertising and promotion purposes.</li> <li> Answer an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.</li> <li> Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.</li> <li> Describe product to customers and accurately explain details and care of merchandise.</li> <li> Confer with store managers to obtain information about customer needs and preferences.</li> <li> Monitor and analyze sales records and consumer purchasing trends.</li> <li> Anticipate consumer buying patterns to create a purchase and inventory plan.</li> <li> Set and recommend mark-up rates, mark-down rates and selling prices for merchandise.</li> <li> Complete stock orders and manage inventory levels.</li> <li> Organize and track departmental receipt flow for new and reorder merchandise.</li> <li> Partner with sales representatives and managers to coordinate delivery and merchandising schedule.</li> <li> Educate employees on new merchandise during seasonal workshops.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_a818cded-225d-4282-b232-28caf04350bb_2_8dda3ab5-ae94-483d-b186-ba4bf305426d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="a818cded-225d-4282-b232-28caf04350bbJTIT2"> Group Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbJSTD2"> Oct 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbEDDT2"> Jan 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a818cded-225d-4282-b232-28caf04350bbCOMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="a818cded-225d-4282-b232-28caf04350bbJCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="a818cded-225d-4282-b232-28caf04350bbJSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="a818cded-225d-4282-b232-28caf04350bbJDES2" itemprop="description"> <ul> <li> Provided outstanding customer service to existing and potential patrons in order to maximize group ticket sales.</li> <li> Developed new clients by focusing on assigned target markets, with the resulting goal of significant increased gross sales.</li> <li> Produced target market sales analysis reports to track sales trends from year to year.</li> <li> Provided proactive customer service to donors and patrons interacting via phone, email or in person to assist in matters related to ticketing, upcoming events, and membership benefits.</li> <li> Assisted with organization of prospect lists and coordinating other materials pertinent to planning solicitations, cultivation events, and other activities.</li> <li> Concluded advanced bookings with the box office by preparing all details of group contracts through the Tessitura ticketing system.</li> <li> Followed up with patrons to ensure timely payment and that the client receives tickets and materials needed for their performance.</li> <li> Actively pursued client stewardship opportunities such as hosting clients for dinners, performances, and other relationship building initiatives.</li> <li> Worked with management and various departments to address specific customer service requests as needed such as; accessibility accommodations, transportation needs, dining, receptions, and tours.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_a818cded-225d-4282-b232-28caf04350bb_3_251320ae-86b4-432d-b846-01829751b3c5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="a818cded-225d-4282-b232-28caf04350bbJTIT3"> Office Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbJSTD3"> Sep 1998</span> <span> to </span> <span class="jobdates" format="%b %Y" id="a818cded-225d-4282-b232-28caf04350bbEDDT3"> Oct 2003</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a818cded-225d-4282-b232-28caf04350bbCOMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="a818cded-225d-4282-b232-28caf04350bbJCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="a818cded-225d-4282-b232-28caf04350bbJSTA3" itemprop="addressRegion"> </span> </span> <span class="jobline" id="a818cded-225d-4282-b232-28caf04350bbJDES3" itemprop="description"> <ul> <li> Managed all day- to -day administrative responsibilities which included; reporting and documentation, record keeping, maintaining of files, correspondence, internal/external communications.</li> <li> Planned and developed the conference program, agendas, schedules, sessions, handouts and other collateral materials.</li> <li> Promoted and marketed the conference, created and disseminated brochures, articles, and email blast.</li> <li> Handled administrative details such as registration, payments, and travel/transportation.</li> <li> Responded to inquiries and ensuring clear communication with speakers, conference attendees, and other staff.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC62555e8b-c96f-4148-8741-a76a30a2a734" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC62555e8b-c96f-4148-8741-a76a30a2a734"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_62555e8b-c96f-4148-8741-a76a30a2a734_1_152e3d49-faca-4b10-89b5-3a0edc80abbd" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="62555e8b-c96f-4148-8741-a76a30a2a734DGRE1" itemprop="name"> Bookkeeping</span> <span class="programline" id="62555e8b-c96f-4148-8741-a76a30a2a734STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="62555e8b-c96f-4148-8741-a76a30a2a734GRYR1"> 2018</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="62555e8b-c96f-4148-8741-a76a30a2a734SCHO1" itemprop="name"> Stratford Career Institute</span> <span> － </span> <span class="joblocation jobcity" id="62555e8b-c96f-4148-8741-a76a30a2a734SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="62555e8b-c96f-4148-8741-a76a30a2a734SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="62555e8b-c96f-4148-8741-a76a30a2a734SCNT1"> Canada</span> </span> <span class="field" id="62555e8b-c96f-4148-8741-a76a30a2a734FRFM1"> The Training Source, Inc.</span> </div> </div> </div> <div class="section" id="SECTION_SUMM849fa4fd-5de2-49a6-937e-842a4dcb0081" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM849fa4fd-5de2-49a6-937e-842a4dcb0081"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_849fa4fd-5de2-49a6-937e-842a4dcb0081_1_f424908f-4e23-4e16-968d-15286dd7f261" style="padding-top:0px;"> <div class="field singlecolumn" id="849fa4fd-5de2-49a6-937e-842a4dcb0081FRFM1"> CLIENT RELATIONS | OFFICE OPERATIONS | Performance-driven administrative professional; with over 10 successful years facilitating support services and managing fast-paced office operations. I have Strong organizational and communication skills. Advanced understanding of customer needs with diligent attention to detail, resulting in superior customer service and high levels of client satisfaction.</div> </div> </div> <div class="section" id="SECTION_HILT86e2d747-44bf-46ee-a31e-6806403d2766" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT86e2d747-44bf-46ee-a31e-6806403d2766"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_86e2d747-44bf-46ee-a31e-6806403d2766_1_28bd023e-2a54-46b8-beca-1f9278b87212" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="86e2d747-44bf-46ee-a31e-6806403d2766SKC11"> <ul> <li> People-oriented Filing and data archiving</li> <li> Creative problem solver Payment processing</li> <li> Quick learner MS Windows proficient</li> <li> Exceptional communication skills Account reconciliation</li> <li> 50 WPM typing speed Proofreading</li> </ul> </td> <td class="field twocol_2" id="86e2d747-44bf-46ee-a31e-6806403d2766SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL71d00b76-0928-4b46-b8be-28f299098236" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL71d00b76-0928-4b46-b8be-28f299098236"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_71d00b76-0928-4b46-b8be-28f299098236_1_8ec01cd3-c7a8-4970-a52d-1cde7cbfcb0a" style="padding-top:0px;"> <div class="field singlecolumn" id="71d00b76-0928-4b46-b8be-28f299098236FRFM1"> Account reconciliation, administrative, advertising, benefits, brochures, communication skills, contracts, Creative problem solver, credit, client, clients, customer service, delivery, documentation, email, Filing, inventory, manage inventory levels, mark, market sales, materials, merchandising, Office, MS Windows, Office Automation, Payment processing, policies, POS, promotion, Proofreading, purchasing, Quick learner, record keeping, relationship building, reporting, selling, sales, phone, transportation, typing speed, 50 WPM, workshops, articles</div> </div> </div> </div>

SALES

SALES REPRESENTATIVE Summary Ambitious Yard Manager with more than 15 years of management experience in the Oil and Gas and Transportation Industry. Applies strong analytical and critical thinking skills to solve complex operational problems. Highlights Inventory management Employee development and management Expense control Materials accountability Scheduling Customer service-oriented Safe driver Shipping and receiving Heavy industrial equipment Vendor management Superior negotiation skills Motivated self-starter Cost reduction Current CDL license Map reading and navigation skills Heavy hauling Experience May 2016 to July 2018 Company Name City , State Sales Representative Established new customer accounts. Delivered products to customers in timely manner. Efficiently addressed issues with customer accounts to ensure quick resolution. Updated database with customer and sales information. Completed documentation for product and service sales. Maintained productive relationships with existing customers through exceptional follow-up after sales. Informed management of special sales and service issues. Cold-called prospective customers to build relationship. Processed all sales transactions accurately and in a timely fashion. Guaranteed positive customer experiences and resolved all customer complaints. Confirmed that appropriate changes were made to resolve customers' problems. Built and maintained effective relationships with peers and upper management. Answered customers' questions and addressed problems and complaints in person and via phone. Trained new employees on company customer service policies and service level standards. Recommended and helped customers select merchandise based on their needs. Attended local, regional and national trade shows for product development training as defined by territory needs. Helped customers select products that best fit their personal needs. November 2015 to May 2016 Company Name City , State Truck Driver Maintained telephone and radio contact with supervisor to receive delivery instructions. Checked load accuracy and stability before each trip. Hooked and unhooked trailers from the tractor and converter dollies. Recorded expenses and maintained receipts. Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels. Submitted reports on the condition of the truck at the end of each trip. Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions. Picked up customer loads in a timely and accurate manner. Interacted with customers and vendors in a friendly and timely manner. Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges. Retained valid proof of insurance and registration in vehicle at all times. Conducted daily DOT pre-trip inspections according to a set checklist. June 2015 to November 2015 Company Name City , State Sales Representative Maintained productive relationships with existing customers through exceptional follow-up after sales. Established new customer accounts. Updated database with customer and sales information. Landed new customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service. Greeted store customers promptly and responded to questions with knowledgeable service. Generated high volume of referrals. Delivered products to customers in timely manner. Cross-sold additional products and services to purchasing customers. Delivered products to customers in timely manner. Delivered products to customers in timely manner. Cold-called prospective customers to build relationship. Built customer confidence by actively listening to their concerns and giving appropriate feedback. February 2015 to June 2015 Company Name City , State Sales, Internet Sales Led sales calls with team members to establish sales and customer retention goals.Grew number of customers by 100% in 5 months.Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Maintained friendly and professional customer interactions.Identified prospective customers using lead generating methods and performing an average of 60 plus cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. July 2014 to August 2014 Company Name City , State Project Manager Dispatched, Assigned workloads, Assigned projects and tasks to employees based on their competencies, scheduled routes and job duties. Documented daily equipment inspections and submitted daily inspection forms to Manager. Coached and mentored Supervisors and Dispatchers. Reviewed and approved all truck repairs and Reviewed and approved all fuel reports. Bid on jobs, also handled customer orders. Also went over Drivers logs and DVR's and turned in to Manager. June 2006 to July 2014 Company Name City , State Yard Manager Select Energy Services - Cleburne, Texas Qualified competitive subcontractor bids prior to execution of contracts. Monitored the safety of all construction activities, making on- site personnel safety the top priority. Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses by improving resource allocation. Reviewed and approved billing invoices and expense reports. Coached and mentored all Supervisor and Dispatch members by offering constructive feedback and taking interest in their long-term career growth. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives. Assigned projects and tasks to employees based on their competencies and specialties. Assisted the project manager with bidding new jobs and projects. Reviewed and approved all payroll and fuel reports. Made and submitted all monthly allocation sheets. Documented daily equipment inspections and submitted daily inspection forms to Manager. June 2004 to June 2006 Company Name City , State Supervisor Reviewed and approved billing invoices and expense reports. Maintained account plans for top client accounts .Recruited and hired new drivers and operators .Documented daily equipment inspections and submitted daily inspection forms to Manager. Dispatched trucks, and met with Company Men to get invoices signed. June 2002 to June 2004 Company Name City , State Forklift and Loader Operator Maintained operator logs, forms and records in accordance with company policies and DOT Regulations. Operated equipment safely and efficiently at all times. Obtained proper signatures as required. Operated and maintained a forklift and loader in a safe and efficient manner .Executed daily pre-trip and post- trip inspections and documentation in compliance with DOT guidelines and company policies. June 2000 to June 2002 Company Name City , State Supervisor Selected the most efficient routes in compliance with delivery instructions and fuel policy. Presented customers with bills and receipts and collected payments for goods delivered. Operated heavy equipment, including forklifts, stair climbers and pallet jacks. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes. July 1998 to June 2000 Company Name City , State Supervisor Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes. Processed shipment documents neatly and efficiently for each load. Obtained and maintained proper delivery authorization and pickup documentation. Interacted with customers and vendors in a friendly and timely manner. May 1997 to July 1998 Company Name City , State Trainer Processed shipment documents neatly and efficiently for each load. Obtained and maintained proper delivery authorization and pickup documentation. Conducted daily DOT pre-trip inspections according to a set checklist .Communicated the duties, compensation, benefits and working conditions to all potential candidates. Contacted all job applicants to inform them of their application process. Education 1981 Castleberry City , State , USA GED : General General Castleberry - River Oak, Texas, USA I also have Commercial Driver Training. Heavy Equipment Operator Certificate. Forklift Operator Certificate. Operations and Quality Management coursework. I also have a certificate for attending a Alcohol and Drug Behavioral awareness class. As well as a CPR and First-Aid class. Skills benefits, billing, competitive, contracts, CPR, Client, delivery, Dependable, documentation, Drivers, Equipment Operator, expense reports, First Aid, First-Aid, forklift, forklifts, Forklift Operator, forms, inspection, communicator, payroll, peak, personnel, policies, Procedure development, Quality Management, Relationship building, repairs, safety, selling, self-starter, strategic, Supervisor

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEa51d8257-7f05-48c4-b1c0-ad7eb8308d3b" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_a51d8257-7f05-48c4-b1c0-ad7eb8308d3b_1_7a8ce4c8-ba51-4e8d-a3e3-20a4b82e8a44" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="a51d8257-7f05-48c4-b1c0-ad7eb8308d3bFNAM1"> </span> <span> </span> <span class="field" id="a51d8257-7f05-48c4-b1c0-ad7eb8308d3bLNAM1"> SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1ec4dd0d-dda6-4b74-a15c-c3750055fe48" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1ec4dd0d-dda6-4b74-a15c-c3750055fe48"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1ec4dd0d-dda6-4b74-a15c-c3750055fe48_1_ffa620a0-882d-4c93-aa0f-3f7d00d23f71" style="padding-top:0px;"> <div class="field singlecolumn" id="1ec4dd0d-dda6-4b74-a15c-c3750055fe48FRFM1"> <p align="LEFT"> Ambitious Yard Manager with more than 15 years of management experience in the Oil and Gas and Transportation Industry. Applies strong analytical and critical thinking skills to solve complex operational problems.</p> </div> </div> </div> <div class="section" id="SECTION_HILT4365fd27-c371-4bd9-9b54-677b687d7c1e" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT4365fd27-c371-4bd9-9b54-677b687d7c1e"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4365fd27-c371-4bd9-9b54-677b687d7c1e_1_5c315500-e82a-4ad9-8585-3f7be1572478" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="4365fd27-c371-4bd9-9b54-677b687d7c1eSKC11"> <ul> <li> Inventory management</li> <li> Employee development and management</li> <li> Expense control</li> <li> Materials accountability</li> <li> Scheduling</li> <li> Customer service-oriented</li> <li> Safe driver</li> <li> Shipping and receiving</li> </ul> </td> <td class="field twocol_2" id="4365fd27-c371-4bd9-9b54-677b687d7c1eSKC21"> <ul> <li> Heavy industrial equipment</li> <li> Vendor management</li> <li> Superior negotiation skills</li> <li> Motivated self-starter</li> <li> Cost reduction</li> <li> Current CDL license</li> <li> Map reading and navigation skills</li> <li> Heavy hauling</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR93793e2b-c602-4d69-ba7a-b31323aedbba" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR93793e2b-c602-4d69-ba7a-b31323aedbba"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_1_c33a058a-1894-4396-b107-30abab35d4da" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD1"> May 2016</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT1"> July 2018</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT1"> Sales Representative</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES1" itemprop="description"> <span class=""> Established new customer accounts. <br/> <span class=""> Delivered products to customers in timely manner. <br/> <span class=""> Efficiently addressed issues with customer accounts to ensure quick resolution. <br/> <span class=""> Updated database with customer and sales information. <br/> <span class=""> Completed documentation for product and service sales. <br/> <span class=""> Maintained productive relationships with existing customers through exceptional follow-up after sales. <br/> <span class=""> Informed management of special sales and service issues. <br/> <span class=""> Cold-called prospective customers to build relationship. <br/> <span class=""> Processed all sales transactions accurately and in a timely fashion. <br/> <span class=""> Guaranteed positive customer experiences and resolved all customer complaints. <br/> <span class=""> Confirmed that appropriate changes were made to resolve customers' problems. <br/> <span class=""> Built and maintained effective relationships with peers and upper management. <br/> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> <br/> <span class=""> Answered customers' questions and addressed problems and complaints in person and via phone. <br/> <span class=""> Trained new employees on company customer service policies and service level standards. <br/> <span class=""> Recommended and helped customers select merchandise based on their needs. <br/> <span class=""> Attended local, regional and national trade shows for product development training as defined by territory needs. <br/> <span class=""> Helped customers select products that best fit their personal needs. </span> </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_2_776dc6ab-895b-4e1c-b13f-e0d30c0d3045" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD2"> November 2015</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT2"> May 2016</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT2"> Truck Driver</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES2" itemprop="description"> <span class=""> Maintained telephone and radio contact with supervisor to receive delivery instructions. <br/> <span class=""> Checked load accuracy and stability before each trip. <br/> <span class=""> Hooked and unhooked trailers from the tractor and converter dollies. <br/> <span class=""> Recorded expenses and maintained receipts. <br/> <span class=""> Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels. <br/> <span class=""> Submitted reports on the condition of the truck at the end of each trip. <br/> <span class=""> Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions. <br/> <span class=""> Picked up customer loads in a timely and accurate manner. <br/> <span class=""> Interacted with customers and vendors in a friendly and timely manner. <br/> <span class=""> Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges. <br/> <span class=""> Retained valid proof of insurance and registration in vehicle at all times. <br/> <span class=""> Conducted daily DOT pre-trip inspections according to a set checklist. </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_3_d25a2f2d-eb42-4ac6-8850-6e47d0321e97" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD3"> June 2015</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT3"> November 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT3"> Sales Representative</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES3" itemprop="description"> <span class=""> Maintained productive relationships with existing customers through exceptional follow-up after sales. <br/> <span class=""> Established new customer accounts. <br/> <span class=""> Updated database with customer and sales information. <br/> <span class=""> Landed new customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service. <br/> <span class=""> Greeted store customers promptly and responded to questions with knowledgeable service. <br/> <span class=""> Generated high volume of referrals. <br/> <span class=""> Delivered products to customers in timely manner. <br/> <span class=""> Cross-sold additional products and services to purchasing customers. <br/> <span class=""> Delivered products to customers in timely manner. <br/> <span class=""> Delivered products to customers in timely manner. <br/> <span class=""> Cold-called prospective customers to build relationship. <br/> <span class=""> Built customer confidence by actively listening to their concerns and giving appropriate feedback. </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_4_1b2fa9c4-273c-4e7a-8e93-2971c5cb7800" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD4"> February 2015</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT4"> June 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT4"> Sales, Internet Sales</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES4" itemprop="description"> <p align="LEFT"> Led sales calls with team members to establish sales and customer retention goals.Grew number of customers by 100% in 5 months.Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Maintained friendly and professional customer interactions.Identified prospective customers using lead generating methods and performing an average of 60 plus cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_5_714d064a-c66c-4bdf-8fc4-75f177f1a787" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD5"> July 2014</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT5"> August 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT5"> Project Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES5" itemprop="description"> <ul> <li> Dispatched, Assigned workloads, Assigned projects and tasks to employees based on their competencies, scheduled routes and job duties.</li> <li> Documented daily equipment inspections and submitted daily inspection forms to Manager.</li> <li> Coached and mentored Supervisors and Dispatchers.</li> <li> Reviewed and approved all truck repairs and Reviewed and approved all fuel reports.</li> <li> Bid on jobs, also handled customer orders.</li> <li> Also went over Drivers logs and DVR's and turned in to Manager.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_6_449c9ee0-0fc3-4a0b-bea2-6999ee015c3b" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD6"> June 2006</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT6"> July 2014</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP6" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT6"> Yard Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES6" itemprop="description"> <ul> <li> Select Energy Services - Cleburne, Texas Qualified competitive subcontractor bids prior to execution of contracts.</li> <li> Monitored the safety of all construction activities, making on- site personnel safety the top priority.</li> <li> Managed the day-to-day tactical and long-term strategic activities within the business.</li> <li> Reduced and controlled expenses by improving resource allocation.</li> <li> Reviewed and approved billing invoices and expense reports.</li> <li> Coached and mentored all Supervisor and Dispatch members by offering constructive feedback and taking interest in their long-term career growth.</li> <li> Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.</li> <li> Assigned projects and tasks to employees based on their competencies and specialties.</li> <li> Assisted the project manager with bidding new jobs and projects.</li> <li> Reviewed and approved all payroll and fuel reports.</li> <li> Made and submitted all monthly allocation sheets.</li> <li> Documented daily equipment inspections and submitted daily inspection forms to Manager.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_7_1399cfd5-ce0e-4a3f-8a48-1dc9fcfed060" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD7"> June 2004</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT7"> June 2006</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP7" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT7"> Supervisor</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES7" itemprop="description"> <ul> <li> Reviewed and approved billing invoices and expense reports.</li> <li> Maintained account plans for top client accounts .Recruited and hired new drivers and operators .Documented daily equipment inspections and submitted daily inspection forms to Manager.</li> <li> Dispatched trucks, and met with Company Men to get invoices signed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_8_c651ed7b-b52b-4974-967e-8f58fcc15377" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD8"> June 2002</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT8"> June 2004</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP8" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT8"> Forklift and Loader Operator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES8" itemprop="description"> <ul> <li> Maintained operator logs, forms and records in accordance with company policies and DOT Regulations.</li> <li> Operated equipment safely and efficiently at all times.</li> <li> Obtained proper signatures as required.</li> <li> Operated and maintained a forklift and loader in a safe and efficient manner .Executed daily pre-trip and post- trip inspections and documentation in compliance with DOT guidelines and company policies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_9_4abd09a3-d653-459a-bec7-9ef2d1f7661f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD9"> June 2000</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT9"> June 2002</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP9" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT9"> Supervisor</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES9" itemprop="description"> <ul> <li> Selected the most efficient routes in compliance with delivery instructions and fuel policy.</li> <li> Presented customers with bills and receipts and collected payments for goods delivered.</li> <li> Operated heavy equipment, including forklifts, stair climbers and pallet jacks.</li> <li> Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.</li> <li> Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_10_e3b8e0bf-805d-4632-82e2-af109afcd1c4" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD10"> July 1998</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT10"> June 2000</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP10" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT10"> Supervisor</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES10" itemprop="description"> <ul> <li> Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.</li> <li> Processed shipment documents neatly and efficiently for each load.</li> <li> Obtained and maintained proper delivery authorization and pickup documentation.</li> <li> Interacted with customers and vendors in a friendly and timely manner.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_93793e2b-c602-4d69-ba7a-b31323aedbba_11_aab1245a-70c8-4b00-8dba-6f12cd5b9412" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTD11"> May 1997</div> <div> to </div> <div class="jobdates" format="%B %Y" id="93793e2b-c602-4d69-ba7a-b31323aedbbaEDDT11"> July 1998</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="93793e2b-c602-4d69-ba7a-b31323aedbbaCOMP11" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJSTA11" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJTIT11"> Trainer</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="93793e2b-c602-4d69-ba7a-b31323aedbbaJDES11" itemprop="description"> <ul> <li> Processed shipment documents neatly and efficiently for each load.</li> <li> Obtained and maintained proper delivery authorization and pickup documentation.</li> <li> Conducted daily DOT pre-trip inspections according to a set checklist .Communicated the duties, compensation, benefits and working conditions to all potential candidates.</li> <li> Contacted all job applicants to inform them of their application process.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC96ab304f-2c0b-4c40-a6ed-1ba400a61769" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC96ab304f-2c0b-4c40-a6ed-1ba400a61769"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_96ab304f-2c0b-4c40-a6ed-1ba400a61769_1_4b021fd8-9d09-4c0a-ac65-b211626dfba2" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769GRYR1"> 1981</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769SCHO1" itemprop="name"> Castleberry</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769SCNT1"> USA</span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769DGRE1" itemprop="name"> GED</span> <span> : </span> <span class="programline" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769STUY1"> General</span> </span> <span class="paddedline"> <span class="field" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769FRFM1"> <p align="LEFT"> General</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_96ab304f-2c0b-4c40-a6ed-1ba400a61769_2_51baf668-cc1a-4051-8d3e-0ac1355d3e49" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="dates_wrapper"> <span class="jobdates" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769GRYR2"> </span> </div> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769DGRE2" itemprop="name"> Castleberry - River Oak, Texas, USA I also have Commercial Driver Training. Heavy Equipment Operator Certificate. Forklift Operator Certificate. Operations and Quality Management coursework. I also have a certificate for attending a Alcohol and Drug Behavioral awareness class. As well as a CPR and First-Aid class.</span> <span class="programline" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="96ab304f-2c0b-4c40-a6ed-1ba400a61769FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL87e79bf0-a4c8-461e-97cb-335267c59116" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL87e79bf0-a4c8-461e-97cb-335267c59116"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_87e79bf0-a4c8-461e-97cb-335267c59116_1_f4d905d5-5a77-4bd8-849b-cdf7b4ea0590" style="padding-top:0px;"> <div class="field singlecolumn" id="87e79bf0-a4c8-461e-97cb-335267c59116FRFM1"> benefits, billing, competitive, contracts, CPR, Client, delivery, Dependable, documentation, Drivers, Equipment Operator, expense reports, First Aid, First-Aid, forklift, forklifts, Forklift Operator, forms, inspection, communicator, payroll, peak, personnel, policies, Procedure development, Quality Management, Relationship building, repairs, safety, selling, self-starter, strategic, Supervisor</div> </div> </div> </div>

SALES

SALES ASSOCIATE ABIGAIL FULTON Accomplishments Demonstrated strong communication skills through extensive work with a diverse population; President of academic and extracurricular organizations, preparing and overseeing the coordination of events, Team captain of collegiate sports, ensuring a positive environment Acquired over 20 new families to join the local swim lessons program. Demonstrated strong communication skills through extensive work with a diverse population  President of academic and extracurricular organizations, preparing and overseeing the coordination of events,  Team captain of collegiate sports, ensuring a positive environment Acquired over 20 new families to join the local swim lessons program. Professional Summary Enthusiastic college student, excited to explore the marketing and social media fields, possessing expertise in personal communications and cultivating human relationships. Motivated customer service specialist with over 4 years of work experience in a fast-paced, team-based environment, including more than 10 years experience leading a swim and water polo teams. Enthusiastic college student, excited to explore the marketing and social media fields, possessing expertise in personal communications and cultivating human relationships. Motivated customer service enthusiast with over 4 years of work experience in a fast-paced, team-based environment, including more than 10 years experience leading a swim and water polo teams. Skills Relationship selling Quick learner Resolution-oriented Reliable and dependable Cheerful and energetic Dedicated team player Hard work ethic Strong communication skills Creative problem solver Strong client relations Quick learner Self-motivated Strong verbal communication Conflict resolution Client assessment and analysis Extremely organized Team leadership Exceptional communication skills Creative problem solver Strong client relations Quick learner Conflict resolution Client assessment and analysis Team leadership Exceptional communication skills Self-motivated Strong verbal communication Work History 08/2016 to 12/2016 Sales Associate Company Name – City , State Prepared merchandise for sales floor. Directed individuals to merchandise locations. Suggested accessories and complementary purchases. Accepted and processed returns. Kept work areas clean and neat at all times. Provided repeat customers with exceptional care and attention. Prioritized and accomplished wide range of tasks each shift. Worked collaboratively in team environment. Responded to customer concerns with friendly and knowledgeable service. Educated customers about the brand to incite excitement about the company's mission and values. Followed up with multiple customers each week to verify that they were satisfied with purchases. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. 08/2016 to 12/2016 Sales Associate Company Name – City , State Performed all duties related to retail sales including; Prepared merchandise for sales floor. Directed individuals to merchandise locations. Suggested accessories and complementary purchases. Accepted and processed returns. Kept work areas clean and neat at all times. Maintained positive customer relations in a sales environment by; Providing repeat customers with exceptional care and attention. Prioritizing and accomplished wide range of tasks each shift. Working collaboratively in team environment. Responding to customer concerns with friendly and knowledgeable service. Educating customers about the brand to incite excitement about the company's mission and values. Following up with multiple customers each week to verify that they were satisfied with purchases. Cultivating a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. 03/2015 to Current Swim Instructor Company Name – City , State Cultivated positive relationships with children and adults by interacting with them during one on one and group sessions.  Developed safe and effective exercise programs for swimmers with specific, individual needs.  03/2015 to Current Swim Instructor Company Name – City , State to head the start up of a Swim Lesson program for children and adults. Worked with children. from age 2 to mature adults, developing professional and personal relationships. 04/2014 to 08/2016 Waiter Company Name – City , State Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide. the highest level of service to customers. Maintained friendly and professional customer interactions. Shared product. knowledge with customers while making personal recommendations. 04/2014 to Current Waiter Company Name – City , State Planned and coordinated staff to attend and cater parties. Interviewed and hired new staff members Organized and created a working regiment for staff members to follow.  Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. 06/2017 to Current Customer Service Rep Company Name – City , State Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Communicated all store initiatives and promotions to customers to generate return business. Set up and explained new membership contracts. 06/2017 to Current Customer Service Rep Company Name – City , State Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the club to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Communicated all club initiatives and promotions to customers to generate return business. Set up and explained new membership contracts 06/2017 to Current Customer Service Rep Company Name – City , State Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Communicated all store initiatives and promotions to customers to generate return business. Set up and explained new membership contracts. Education GED : San Francisco State - City , State BUSINESS MARKETING Business, Communications and Organizational Psychology BACHELORS DEGREE : BUSINESS MARKETING Business, Communications and Organizational Psychology San Francisco State - City , State BUSINESS MARKETING Business, Communications and Organizational Psychology Coursework in Marketing and Advertising, Business Development training : 2018 Communications : Relationship psychology, Interpersonal communication American River College - City , State Coursework in communications, contract law and environmental and geographical sciences.  Elected Captain of 2017 Women's water polo team Elected Captain of 2018 Women's swim team 2018 Communications : Communications American River College - City , State Coursework in communications, contract law and environmental and geographical sciences.  Elected Captain of 2017 Women's water polo team Elected Captain of 2018 Women's swim team Skills Advertising, Business Development, Strong communication skills, dependable, Marketing, Quick learner, sales, active team player Outside Activities Proficient at time management as I juggle a full academic course-load and maintain my position as an all american athlete.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1078949099" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1078949099_1_724691935"> <div class="name" itemprop="name"> <span class="field" id="1078949099FNAM1"> </span> <span> </span> <span class="field" id="1078949099LNAM1"> SALES ASSOCIATE</span> </div> </div> <div class="paragraph PARAGRAPH_NAME" id="PARAGRAPH_1078949099_2_724712452"> <div class="name"> <span class="field" id="1078949099FNAM2"> ABIGAIL</span> <span> </span> <span class="field" id="1078949099LNAM2"> FULTON</span> </div> </div> </div> <div class="section" id="SECTION_ACCM1078949101" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_ACCM1078949101"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949101_1_724691937"> <div class="field singlecolumn" id="1078949101FRFM1"> <ul> <li> Demonstrated strong communication skills through extensive work with a diverse population; President of academic and extracurricular organizations, preparing and overseeing the coordination of events, Team captain of collegiate sports, ensuring a positive environment Acquired over 20 new families to join the local swim lessons program.</li> </ul> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949101_2_724712454"> <div class="field singlecolumn" id="1078949101FRFM2"> <ul> <li> Demonstrated strong communication skills through extensive work with a diverse population</li> <li>  President of academic and extracurricular organizations, preparing and overseeing the coordination of events,</li> <li>  Team captain of collegiate sports, ensuring a positive environment</li> <li> Acquired over 20 new families to join the local swim lessons program.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SUMM1078949102" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SUMM1078949102"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949102_1_724691938"> <div class="field singlecolumn" id="1078949102FRFM1"> <p> Enthusiastic college student, excited to explore the marketing and social media fields, possessing expertise in personal communications and cultivating human relationships.</p> <p> Motivated customer service specialist with over 4 years of work experience in a fast-paced, team-based environment, including more than 10 years experience leading a swim and water polo teams.</p> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949102_2_724712455"> <div class="field singlecolumn" id="1078949102FRFM2"> <p> Enthusiastic college student, excited to explore the marketing and social media fields, possessing expertise in personal communications and cultivating human relationships.</p> <p> Motivated customer service enthusiast with over 4 years of work experience in a fast-paced, team-based environment, including more than 10 years experience leading a swim and water polo teams.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1078949103" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_HILT1078949103"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949103_1_724691939"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1078949103SKC11"> <p> Relationship selling Quick learner Resolution-oriented Reliable and dependable Cheerful and energetic Dedicated team player Hard work ethic Strong communication skills</p> <ul> <li> Creative problem solver</li> <li> Strong client relations</li> <li> Quick learner</li> <li> Self-motivated</li> <li> Strong verbal communication</li> <li> Conflict resolution</li> <li> Client assessment and analysis</li> </ul> </td> <td class="field twocol_2" id="1078949103SKC21"> <ul> <li> Extremely organized</li> <li> Team leadership</li> <li> Exceptional communication skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949103_2_724712456"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1078949103SKC12"> <p> <br/> </p> <ul> <li> Creative problem solver</li> <li> Strong client relations</li> <li> Quick learner</li> <li> Conflict resolution</li> <li> Client assessment and analysis</li> </ul> </td> <td class="field twocol_2" id="1078949103SKC22"> <p> <br/> </p> <ul> <li> Team leadership</li> <li> Exceptional communication skills</li> <li> Self-motivated</li> <li> Strong verbal communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1078949104" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EXPR1078949104"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949104_1_724691940" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD1"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT1"> 12/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT1"> Sales Associate</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES1" itemprop="description"> <ul> <li> Prepared merchandise for sales floor.</li> <li> Directed individuals to merchandise locations.</li> <li> Suggested accessories and complementary purchases.</li> <li> Accepted and processed returns.</li> <li> Kept work areas clean and neat at all times.</li> <li> Provided repeat customers with exceptional care and attention.</li> <li> Prioritized and accomplished wide range of tasks each shift.</li> <li> Worked collaboratively in team environment.</li> <li> Responded to customer concerns with friendly and knowledgeable service.</li> <li> Educated customers about the brand to incite excitement about the company's mission and values.</li> <li> Followed up with multiple customers each week to verify that they were satisfied with purchases.</li> <li> Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_2_724712457" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD2"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT2"> 12/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT2"> Sales Associate</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES2" itemprop="description"> <p> Performed all duties related to retail sales including;</p> <ul> <li> Prepared merchandise for sales floor.</li> <li> Directed individuals to merchandise locations.</li> <li> Suggested accessories and complementary purchases.</li> <li> Accepted and processed returns.</li> <li> Kept work areas clean and neat at all times.</li> </ul> <p> Maintained positive customer relations in a sales environment by;</p> <ul> <li> Providing repeat customers with exceptional care and attention.</li> <li> Prioritizing and accomplished wide range of tasks each shift.</li> <li> Working collaboratively in team environment.</li> <li> Responding to customer concerns with friendly and knowledgeable service.</li> <li> Educating customers about the brand to incite excitement about the company's mission and values.</li> <li> Following up with multiple customers each week to verify that they were satisfied with purchases.</li> <li> Cultivating a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_3_724712458" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD3"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT3"> Swim Instructor</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES3" itemprop="description"> <ul> <li> Cultivated positive relationships with children and adults by interacting with them during one on one and group sessions. </li> <li> Developed safe and effective exercise programs for swimmers with specific, individual needs. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_4_724691941" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD4"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT4"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT4"> Swim Instructor</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES4" itemprop="description"> <ul> <li> to head the start up of a Swim Lesson program for children and adults.</li> <li> Worked with children.</li> <li> from age 2 to mature adults, developing professional and personal relationships.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_5_724691942" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD5"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT5"> 08/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT5"> Waiter</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES5" itemprop="description"> <ul> <li> Demonstrated that customers come first by serving them with a sense of urgency.</li> <li> Worked as a team member to provide.</li> <li> the highest level of service to customers.</li> <li> Maintained friendly and professional customer interactions.</li> <li> Shared product.</li> <li> knowledge with customers while making personal recommendations.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_6_724712459" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD6"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT6"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT6"> Waiter</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES6" itemprop="description"> <ul> <li> Planned and coordinated staff to attend and cater parties.</li> <li> Interviewed and hired new staff members</li> <li> Organized and created a working regiment for staff members to follow. </li> <li> Demonstrated that customers come first by serving them with a sense of urgency.</li> <li> Worked as a team member to provide the highest level of service to customers.</li> <li> Maintained friendly and professional customer interactions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_7_724712460" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD7"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT7"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT7"> Customer Service Rep</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES7" itemprop="description"> <ul> <li> Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.</li> <li> Greeted customers entering the store to ascertain what each customer wanted or needed.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.</li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> <li> Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.</li> <li> Communicated all store initiatives and promotions to customers to generate return business.</li> <li> Set up and explained new membership contracts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_8_724808944" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD8"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT8"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT8"> Customer Service Rep</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP8" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA8" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES8" itemprop="description"> <ul> <li> Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.</li> <li> Greeted customers entering the club to ascertain what each customer wanted or needed.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.</li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> <li> Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.</li> <li> Communicated all club initiatives and promotions to customers to generate return business.</li> <li> Set up and explained new membership contracts</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949104_9_724691943" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1078949104JSTD9"> 06/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1078949104EDDT9"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1078949104JTIT9"> Customer Service Rep</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1078949104COMP9" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1078949104JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949104JSTA9" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1078949104JDES9" itemprop="description"> <ul> <li> Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.</li> <li> Greeted customers entering the store to ascertain what each customer wanted or needed.</li> <li> Earned management trust by serving as key holder, responsibly opening and closing store.</li> <li> Politely assisted customers in person and via telephone.</li> <li> Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.</li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> <li> Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.</li> <li> Communicated all store initiatives and promotions to customers to generate return business.</li> <li> Set up and explained new membership contracts.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1078949105" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EDUC1078949105"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949105_1_724712461" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1078949105GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078949105DGRE1" itemprop="name"> GED</span> <span> : </span> <span class="programline" id="1078949105STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1078949105SCHO1" itemprop="name"> San Francisco State</span> <span> - </span> <span class="joblocation jobcity" id="1078949105SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949105SSTA1"> State</span> <br/> </span> <span class="field" id="1078949105FRFM1"> <p> BUSINESS MARKETING Business, Communications and Organizational Psychology</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949105_2_724691944" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1078949105GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078949105DGRE2" itemprop="name"> BACHELORS DEGREE</span> <span> : </span> <span class="programline" id="1078949105STUY2"> BUSINESS MARKETING Business, Communications and Organizational Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1078949105SCHO2" itemprop="name"> San Francisco State</span> <span> - </span> <span class="joblocation jobcity" id="1078949105SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949105SSTA2"> State</span> <br/> </span> <span class="field" id="1078949105FRFM2"> BUSINESS MARKETING Business, Communications and Organizational Psychology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949105_3_724691945" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1078949105GRYR3"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078949105DGRE3" itemprop="name"> Coursework in Marketing and Advertising, Business Development training</span> <span> : </span> <span class="programline" id="1078949105STUY3"> </span> </span> <span class="field" id="1078949105FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949105_4_724712462" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1078949105GRYR4"> 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078949105DGRE4" itemprop="name"> Communications</span> <span> : </span> <span class="programline" id="1078949105STUY4"> Relationship psychology, Interpersonal communication</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1078949105SCHO4" itemprop="name"> American River College</span> <span> - </span> <span class="joblocation jobcity" id="1078949105SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949105SSTA4"> State</span> <br/> </span> <span class="field" id="1078949105FRFM4"> <ul> <li> Coursework in communications, contract law and environmental and geographical sciences. </li> <li> Elected Captain of 2017 Women's water polo team</li> <li> Elected Captain of 2018 Women's swim team</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1078949105_5_724691946" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1078949105GRYR5"> 2018</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1078949105DGRE5" itemprop="name"> Communications</span> <span> : </span> <span class="programline" id="1078949105STUY5"> Communications</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1078949105SCHO5" itemprop="name"> American River College</span> <span> - </span> <span class="joblocation jobcity" id="1078949105SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="1078949105SSTA5"> State</span> <br/> </span> <span class="field" id="1078949105FRFM5"> <ul> <li> Coursework in communications, contract law and environmental and geographical sciences. </li> <li> Elected Captain of 2017 Women's water polo team</li> <li> Elected Captain of 2018 Women's swim team</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1078949106" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SKLL1078949106"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949106_1_724691947"> <div class="field singlecolumn" id="1078949106FRFM1"> <p> Advertising, Business Development, Strong communication skills, dependable, Marketing, Quick learner, sales, active team player</p> </div> </div> </div> <div class="section" id="SECTION_CUST1078949107" style="padding-top:0px;"> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_CUST1078949107"> Outside Activities</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1078949107_1_724691948"> <div class="field singlecolumn" id="1078949107FRFM1"> <p> Proficient at time management as I juggle a full academic course-load and maintain my position as an all american athlete.</p> </div> </div> </div> </div>

SALES

SALES CONSULTANT Professional Summary Customer Follow-up ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Sales consistently generated additional revenue through skilled sales techniques. Motivated sales professional offering 6 years of progressive retail experience. Highly result oriented and energetic with unsurpassed interpersonal and communication strengths. Skilled Sales Associate with 6 year track record of success. Maintained professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail Sales Associate with more than 6 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Skills Career Overview I am a Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Results-driven Customer Services Representative with proved ability to establish rapport with clients. Highly enthusiastic customer service representative with 4+ year's client interface experience. The Best Parts Of The Jobs I Have Worked Is The Amazing Feeling Of Closing A Big Sale And Making The Customer Feel Comfortable And Confident! Core Strengths Inventory control Customer service Top sales performer Strategic sales Conflict resolution Credit card processing Creative problem solver Consistently meets sales goals Credit card transactions Retail sales Computer literate Natural leader Skilled problem solver Motivated team player Stocking Shipment processing Personable Employee relations Merchandising understanding Product knowledge Contract preparation Multi-tasking strength Customer service focus Active listening skills Customer-oriented Flexible schedule Professional demeanor High energy Relationship building Interpersonal skills Upselling techniques Merchandising POS systems knowledge Work History Sales Consultant Company Name – City , State Left for a better opportunity at Zimmer Brothers. Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable. 01/2005 to 01/2008 Sales Consultant Company Name – City , State I worked hard in this high end jewelry store. I absolutely found my dream job! I studied at GIA I have about 6 certifications Like Diamond Essentials, Diamond and Diamond Grading, Diamond Lab Class, Gem Essentials Also I am an AGS Certified sales associate. I went back this past December in 9 days I sold 25,000$. When I was there full time I would have 100,000$ in sales for that month. I am so passionate about this career and am looking for a bigger company as they are family owned. I sold Rolex Watches. Hearts on Fire Diamonds, Lazare Kaplan diamonds, plus much higher end jewelry I Described the products to the customers and accurately explained details and care of merchandise. I recommended, selected and helped locate and obtain out-of-stock product based on customer requests. I worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. I Assisted customers in person and via telephone. I communicated with vendors regarding back order availability, future inventory and special orders. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. I interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. I also came up with events for our clients as far as a special showcase of colored Diamonds. Most Important I love and Value the company and the clients and love the business. I came back during December 2011 for the holiday season. Floral Helper Company Name – City , State Sabellicos Greenhouses and flower shop. Worked as assistant in flower shop, cut clean flowers. Cleaned buckets delivered, floral sales, Use of dove POS computer system, also did a little floral design; I am familiar with the greens and fillers. I worked with Garden Roses, sweetheart, spray, Rio, long stem & short stem. I also worked with Aster, Eucalyptus, Bells of Ireland; I also worked with carnations mini carns, the Chrysanthemum family. Mums, spider mums,pompons,peonies,dendrobiums,freeshias,snap dragons, Gerber daisies, Kale Hydranges,Lily's stargazers, pink oriental,asiatic,white oriental & orchids and DE pollinated them. I worked a couple of weddings, I am familiar with funeral work casket covers oasis hearts & cross cones and grave blankets. 02/2015 to 11/2017 Sales Associate Company Name – City , State I do take extra time whenever I can. We work with Simon G, Alawand Vahan, Cheri Dori, Dia Dori, Pandora, Charles Garneir and also Charles Krypell. I do all Insurance appraisals and fair market appraisals the owner checks them and gives a value I estimate weights, stone identifications color and clarity's. I also take care of our constant contact which has gone from 80-295 in less than a year. I also introduced the Charles Krypell jewelry line and after a lot of thought the owner took my advice and brought the line in. I do case displaying pick out advertising sales reporting inventory everything that goes along with having full responsibility for that line. I also take the time to inspect all jewelry that the customers ask me to clean whichbrings us a lot of money in repairs. I love what I do its more than just a job to me it's a passion. 11/2016 to Current Sales Associate Company Name – City , State Prepared merchandise for sales floor. Directed individuals to merchandise locations. Suggested accessories and complementary purchases. Accepted and processed returns. Wrote, negotiated and finalized sales contracts. Kept work areas clean and neat at all times. Alerted customers to upcoming sales events and promotions. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Verified that all customers received receipts for their purchases. Followed merchandising guidelines to present visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Communicated clear expectations and goals to each team member. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture. Worked with the management team to implement the proper division of responsibilities. Strategically scheduled team members to maintain optimal staffing levels at all times. Supervised and directed all merchandise and shipment processing. Actively pursued personal learning and development opportunities. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. Maintained established merchandising standards, including window, sales floor and promotional displays. Preserved a perfect attendance record for 8  months. Education 2004 High school High School Diploma : John Jay - Skills advertising sales, ask, cashier, Closing, color, Excellent communication, Conflict resolution, Creative problem solver, Credit, clientele, client, clients, client relations, customer satisfaction, Customer Services, excellent customer service, Customer Service, Database, inspect, Insurance, inventory, Inventory control, managing, market, Excel, money, pick, POS, Fast learner, rapport, repairs, reporting, retail, sales, shipping, Strategic, telephone, phone, visual displays GIA EDUCATION DIAMOND ESSENTIALS CERTIFICATION GRADUATE DIAMOND CERTIFICATION DIAMOND GRADING LAB CERTIFICATION DIAMOND AND DIAMOND GRADING CERTIFICATION COLORED STONE ESSENTIALS CERTIFICATION

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1070818977" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1070818977_1_717864006"> <div class="name" itemprop="name"> <span class="field" id="1070818977FNAM1"> </span> <span> </span> <span class="field" id="1070818977LNAM1"> SALES CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1070818979" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1070818979"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818979_1_717864008"> <div class="field singlecolumn" id="1070818979FRFM1"> <p> Customer Follow-up ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Sales consistently generated additional revenue through skilled sales techniques.</p> <p> Motivated sales professional offering 6 years of progressive retail experience. Highly result oriented and energetic with unsurpassed interpersonal and communication strengths.</p> <p> Skilled Sales Associate with 6 year track record of success. Maintained professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.</p> <p> Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.</p> <p> Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.</p> <p> Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.</p> <p> Retail Sales Associate with more than 6 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1070818980" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1070818980"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818980_1_717864009"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1070818980SKC11"> <ul> <li> Career Overview</li> <li> I am a Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.</li> <li> Results-driven Customer Services Representative with proved ability to establish rapport with clients. Highly enthusiastic customer service representative with 4+ year's client interface experience.</li> <li> The Best Parts Of The Jobs I Have Worked Is The Amazing Feeling Of Closing A Big Sale And Making The Customer Feel Comfortable And Confident!</li> <li> Core Strengths</li> <li> Inventory control</li> <li> Customer service</li> <li> Top sales performer</li> <li> Strategic sales</li> <li> Conflict resolution</li> <li> Credit card processing</li> <li> Creative problem solver</li> <li> Consistently meets sales goals</li> <li> Credit card transactions</li> <li> Retail sales</li> <li> Computer literate</li> <li> Natural leader</li> <li> Skilled problem solver</li> <li> Motivated team player</li> </ul> </td> <td class="field twocol_2" id="1070818980SKC21"> <ul> <li> Stocking</li> <li> Shipment processing</li> <li> Personable</li> <li> Employee relations</li> <li> Merchandising understanding</li> <li> Product knowledge</li> <li> Contract preparation</li> <li> Multi-tasking strength</li> <li> Customer service focus</li> <li> Active listening skills</li> <li> Customer-oriented</li> <li> Flexible schedule</li> <li> Professional demeanor</li> <li> High energy</li> <li> Relationship building</li> <li> Interpersonal skills</li> <li> Upselling techniques</li> <li> Merchandising</li> <li> POS systems knowledge</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1070818981" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1070818981"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818981_1_717864010" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070818981JTIT1"> Sales Consultant</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070818981COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1070818981JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070818981JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1070818981JDES1" itemprop="description"> <ul> <li> Left for a better opportunity at Zimmer Brothers.</li> <li> Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070818981_2_717864011" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1070818981JSTD2"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1070818981EDDT2"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070818981JTIT2"> Sales Consultant</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070818981COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1070818981JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070818981JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1070818981JDES2" itemprop="description"> <ul> <li> I worked hard in this high end jewelry store.</li> <li> I absolutely found my dream job! I studied at GIA I have about 6 certifications Like Diamond Essentials, Diamond and Diamond Grading, Diamond Lab Class, Gem Essentials Also I am an AGS Certified sales associate.</li> <li> I went back this past December in 9 days I sold 25,000$.</li> <li> When I was there full time I would have 100,000$ in sales for that month.</li> <li> I am so passionate about this career and am looking for a bigger company as they are family owned.</li> <li> I sold Rolex Watches.</li> <li> Hearts on Fire Diamonds, Lazare Kaplan diamonds, plus much higher end jewelry I Described the products to the customers and accurately explained details and care of merchandise.</li> <li> I recommended, selected and helped locate and obtain out-of-stock product based on customer requests.</li> <li> I worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.</li> <li> I Assisted customers in person and via telephone.</li> <li> I communicated with vendors regarding back order availability, future inventory and special orders.</li> <li> Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.</li> <li> I interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.</li> <li> I also came up with events for our clients as far as a special showcase of colored Diamonds.</li> <li> Most Important I love and Value the company and the clients and love the business.</li> <li> I came back during December 2011 for the holiday season.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070818981_3_717864012" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070818981JTIT3"> Floral Helper</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070818981COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1070818981JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070818981JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1070818981JDES3" itemprop="description"> <ul> <li> Sabellicos Greenhouses and flower shop.</li> <li> Worked as assistant in flower shop, cut clean flowers.</li> <li> Cleaned buckets delivered, floral sales, Use of dove POS computer system, also did a little floral design; I am familiar with the greens and fillers.</li> <li> I worked with Garden Roses, sweetheart, spray, Rio, long stem &amp; short stem. I also worked with Aster, Eucalyptus, Bells of Ireland; I also worked with carnations mini carns, the Chrysanthemum family. Mums, spider mums,pompons,peonies,dendrobiums,freeshias,snap dragons, Gerber daisies, Kale Hydranges,Lily's stargazers, pink oriental,asiatic,white oriental &amp; orchids and DE pollinated them.</li> <li> I worked a couple of weddings, I am familiar with funeral work casket covers oasis hearts &amp; cross cones and grave blankets.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070818981_4_717864013" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1070818981JSTD4"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1070818981EDDT4"> 11/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070818981JTIT4"> Sales Associate</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070818981COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1070818981JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070818981JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1070818981JDES4" itemprop="description"> <p> <br/> </p> <ul> <li> I do take extra time whenever I can.</li> <li> We work with Simon G, Alawand Vahan, Cheri Dori, Dia Dori, Pandora, Charles Garneir and also Charles Krypell.</li> <li> I do all Insurance appraisals and fair market appraisals the owner checks them and gives a value I estimate weights, stone identifications color and clarity's.</li> <li> I also take care of our constant contact which has gone from 80-295 in less than a year.</li> <li> I also introduced the Charles Krypell jewelry line and after a lot of thought the owner took my advice and brought the line in.</li> <li> I do case displaying pick out advertising sales reporting inventory everything that goes along with having full responsibility for that line.</li> <li> I also take the time to inspect all jewelry that the customers ask me to clean whichbrings us a lot of money in repairs.</li> <li> I love what I do its more than just a job to me it's a passion.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1070818981_5_717864014" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1070818981JSTD5"> 11/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1070818981EDDT5"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1070818981JTIT5"> Sales Associate</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1070818981COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1070818981JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1070818981JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1070818981JDES5" itemprop="description"> <ul> <li> Prepared merchandise for sales floor.</li> <li> Directed individuals to merchandise locations.</li> <li> Suggested accessories and complementary purchases.</li> <li> Accepted and processed returns.</li> <li> Wrote, negotiated and finalized sales contracts.</li> <li> Kept work areas clean and neat at all times.</li> <li> Alerted customers to upcoming sales events and promotions.</li> <li> Shared best practices for sales and customer service with other team members to help improve the store's efficiency.</li> <li> Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.</li> <li> Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.</li> <li> Verified that all customers received receipts for their purchases.</li> <li> Followed merchandising guidelines to present visually appealing displays.</li> <li> Mentored new sales associates to contribute to the store's positive culture.</li> <li> Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.</li> <li> Communicated clear expectations and goals to each team member.</li> <li> Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.</li> <li> Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.</li> <li> Worked with the management team to implement the proper division of responsibilities.</li> <li> Strategically scheduled team members to maintain optimal staffing levels at all times.</li> <li> Supervised and directed all merchandise and shipment processing.</li> <li> Actively pursued personal learning and development opportunities.</li> <li> Answered customer telephone calls promptly and in an appropriate manner.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> <li> Maintained established merchandising standards, including window, sales floor and promotional displays.</li> <li> Preserved a perfect attendance record for 8  months.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1070818982" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1070818982"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818982_1_717864015" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1070818982GRYR1"> 2004</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1070818982DGRE1" itemprop="name"> High school High School Diploma</span> <span> : </span> <span class="programline" id="1070818982STUY1"> </span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1070818982SCHO1" itemprop="name"> John Jay</span> <span> - </span> <span class="joblocation jobcity" id="1070818982SCIT1"> </span> <span class="joblocation jobstate" id="1070818982SSTA1"> </span> <br/> </span> <span class="field" id="1070818982FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1070818983" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1070818983"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818983_1_717864016"> <div class="field singlecolumn" id="1070818983FRFM1"> advertising sales, ask, cashier, Closing, color, Excellent communication, Conflict resolution, Creative problem solver, Credit, clientele, client, clients, client relations, customer satisfaction, Customer Services, excellent customer service, Customer Service, Database, inspect, Insurance, inventory, Inventory control, managing, market, Excel, money, pick, POS, Fast learner, rapport, repairs, reporting, retail, sales, shipping, Strategic, telephone, phone, visual displays</div> </div> </div> <div class="section" id="SECTION_CUST1070818984" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CUST1070818984"> GIA EDUCATION</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1070818984_1_717864017"> <div class="field singlecolumn" id="1070818984FRFM1"> <p> DIAMOND ESSENTIALS CERTIFICATION</p> <p> GRADUATE DIAMOND CERTIFICATION</p> <p> DIAMOND GRADING LAB CERTIFICATION</p> <p> DIAMOND AND DIAMOND GRADING CERTIFICATION</p> <p> COLORED STONE ESSENTIALS CERTIFICATION</p> </div> </div> </div> </div>

SALES

SALES ASSOCIATE/CASHIER Summary Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player. Reliable Sales Associate with strengths in inventory management, training, and customer service. Friendly, knowledgeable and hard-working team player. Skills Sales expertise Active listening Verbal/written communication Team player mentality Outgoing personality Time management ability Enthusiasm Personal Information Where I have worked or studied I have always done my best to be efficient and excel in anything and everything I've done. I work extremely well with others, I do my best to be a leader and not a follower and I try my hardest to be kind and respectful to anyone and everyone I come in contact with. I am an exceptional writer, I am very detailed oriented and I am great at following directions and staying organized. Even on my bad days I know how to keep a smile on my face and leave my personal problems at home to give customers a great expirience and keep hem coming back for more. Skills client, Detail oriented, Team leadership, phone Experience 09/2017 to Current Sales Associate/Cashier Company Name － City , State Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and  knowledgeable responses.  Maintained up-to-date knowledge of customer buying habits. 09/2015 to 12/2015 Cashier Company Name － City , State I up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. I also recorded customer orders and repeated them back in a clear, understandable manner and promptly reported complaints to a member of the management team. I communicated clearly and positively with co-workers and management and resolved guest complaints promptly and professionally. I quickly and efficiently processed payments and made accurate change. 09/2015 to 12/2015 Company Name － City , State I up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. I also recorded customer orders and repeated them back in a clear, understandable manner and promptly reported complaints to a member of the management team. I communicated clearly and positively with co-workers and management and resolved guest complaints promptly and professionally. I quickly and efficiently processed payments and made accurate change. Education and Training 2017 High School Diploma : Education Waynesboro Area Senior High School － City , State , USA Education

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1021684730" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1021684730_1_679191118" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1021684730FNAM1"> </span> <span> </span> <span class="field" id="1021684730LNAM1"> SALES ASSOCIATE/CASHIER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1021684737" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1021684737"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684737_1_679201951" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1021684737FRFM1"> <ul> <li> <span class=""> Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player. </span> </li> <li> <span class=""> <span class=""> Reliable Sales Associate with strengths in inventory management, training, and customer service. Friendly, knowledgeable and hard-working team player. </span> </span> </li> <li> <span class=""> <span class=""> </span> </span> <br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT1021684738" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1021684738"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684738_1_679202190" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1021684738SKC11"> <ul> <li class=""> Sales expertise</li> <li class=""> Active listening</li> <li class=""> Verbal/written communication</li> <li class=""> <span class=""> Team player mentality </span> </li> </ul> </td> <td class="field twocol_2" id="1021684738SKC21"> <ul> <li class=""> Outgoing personality</li> <li class=""> Time management ability</li> <li class=""> Enthusiasm</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_PRIN1021684733" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN1021684733"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684733_1_679191122" style="padding-top:0px;"> <div class="field singlecolumn" id="1021684733FRFM1"> Where I have worked or studied I have always done my best to be efficient and excel in anything and everything I've done. I work extremely well with others, I do my best to be a leader and not a follower and I try my hardest to be kind and respectful to anyone and everyone I come in contact with. I am an exceptional writer, I am very detailed oriented and I am great at following directions and staying organized. Even on my bad days I know how to keep a smile on my face and leave my personal problems at home to give customers a great expirience and keep hem coming back for more.</div> </div> </div> <div class="section" id="SECTION_SKLL1021684734" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1021684734"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684734_1_679191123" style="padding-top:0px;"> <div class="field singlecolumn" id="1021684734FRFM1"> client, Detail oriented, Team leadership, phone</div> </div> </div> <div class="section" id="SECTION_EXPR1021684731" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1021684731"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684731_1_679200267" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021684731JSTD1"> 09/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021684731EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021684731JTIT1"> Sales Associate/Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021684731COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021684731JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021684731JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021684731JDES1" itemprop="description"> <ul> <li> <span class=""> Met incoming customers and provided immediate assistance. </span> </li> <li> <span class=""> <span class=""> Retrieved alternate items and sizes on request. <br/> <span class=""> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Listened to customer needs and preferences to provide accurate advice. <br/> <span class=""> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Completed purchases with cash, credit and debit payment methods. <br/> <span class=""> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Increased purchase totals by recommending additional items. <br/> <span class=""> </span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Worked flexible schedule to accommodate changing customer levels. <br/> <span class=""> </span> </span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Organized items in visually appealing manner. <br/> <span class=""> </span> </span> </span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Answered incoming telephone calls with professional and </span> </span> </span> </span> </span> </span> </span> </span> knowledgeable responses. </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Maintained up-to-date knowledge of customer buying habits. </span> </span> </span> </span> </span> </span> </span> </span> </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021684731_2_679191119" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021684731JSTD2"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021684731EDDT2"> 12/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021684731JTIT2"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021684731COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021684731JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021684731JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021684731JDES2" itemprop="description"> <ul> <li> I up-sold additional menu items, beverages and desserts to increase restaurant profits.</li> <li> Took necessary steps to meet customer needs and effectively resolve food or service issues.</li> <li> I also recorded customer orders and repeated them back in a clear, understandable manner and promptly reported complaints to a member of the management team.</li> <li> I communicated clearly and positively with co-workers and management and resolved guest complaints promptly and professionally.</li> <li> I quickly and efficiently processed payments and made accurate change.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021684731_3_679191120" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021684731JSTD3"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021684731EDDT3"> 12/2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021684731COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021684731JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021684731JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021684731JDES3" itemprop="description"> <ul> <li> I up-sold additional menu items, beverages and desserts to increase restaurant profits.</li> <li> Took necessary steps to meet customer needs and effectively resolve food or service issues.</li> <li> I also recorded customer orders and repeated them back in a clear, understandable manner and promptly reported complaints to a member of the management team.</li> <li> I communicated clearly and positively with co-workers and management and resolved guest complaints promptly and professionally.</li> <li> I quickly and efficiently processed payments and made accurate change.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1021684732" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1021684732"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021684732_1_679191121" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1021684732GRYR1"> 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1021684732DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="1021684732STUY1"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021684732SCHO1" itemprop="name"> Waynesboro Area Senior High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1021684732SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021684732SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1021684732SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="1021684732FRFM1"> Education</span> </span> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary To utilize my business, communication, and human relation skills to further myself in the organization I work for. Dedicated and focused  Legal Support Assistant II  who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Skills Microsoft Office proficiency Time management Meticulous attention to detail Professional and mature Strong problem solver Resourceful Dedicated team player Strong interpersonal skills Understands grammar Experience March 2013 to Current Company Name Duties include: Assisting prosecuting attorneys in the Misdemeanor Unit with cases including obtaining police reports, blood, EPAS (Evidentiary Preliminary Alcohol Screening) and PAS (Preliminary Alcohol Screening) results, generate subpoenas with knowledge of Subpoena Ducas Tacum and personal services, skilled in running CLETS (Rap Sheets, DMV, FBI, etc.) with the ability to read and understand the latter, knowledge in ordering suspension packets/DMV records from the Department of Motor Vehicles and ordering DUI priors from out of county courts. Clerical duties include entering, updating and closing out cases in the Case Management System with accuracy and efficiency, filing FTAs (failure to appear), future dates, and closeout files with in a timely manner. Ability to run calendars (main, add-on, and in-custodies) from both Genesis and the Judicial System (Court). Skilled in the answering of phones from the public, defense attorneys, agencies (police departments, sheriffs, as well as out of country), prisons, and inner office. Ability to multi-task and solve problems quickly and proficiently when the need arises. Assist with reception and discovery, which includes dealing with the public and currency in a timely manner. Back up for Discovery and updating discovery log and log outs, Accept Cash or check transactions for Discovery fees, work on Microsoft Excel and Word. Type felony complaint forms and type misdemeanor complaint forms. Maintain records by assisting on the following systems: Case Management System (CMS), Genesis, Judicial Access and organize files. Operate a variety of standard office equipment. Enter Complaint forms both misdemeanor and felony. Then Teardown and Prep files for court both misdemeanor and felony. Answer Phone calls and assist the public, Answer requests, Back-up at Reception Desk, File Documents, Enter Direct Files and Close out files in CMS. Work the incoming faxes and deliver to the proper person. Order various forms per request of the Attorney's.  July 2012 to March 2013 Company Name － City , State September 2007 to February 2013 Company Name － City , State Air Force Village West is a facility that provides military officers a retirement home. We provide medical care, housing assistant and food services. I work in the Food Service area, Attend dining tables, Take orders, Stocking, Cashier, Cooking, Working copy machine, Working on Word and Excel, Scheduling, Time management, Inventory, Cleaning, Washing, Reading temperatures, Lead, Answering requests, Maintain records, Operate a variety of standard office equipment, Aid to residents and Assist our retired personal with any needs they might have.  Sales Associate September 2006 to June 2008 Company Name － City , State Cashier, Customer Service, Merchandising, Stocking, Working with money, Inventory, Cleaning. Personal Information I have come to love being involved with the organization that I work for, I might add, I also have come to love the people I work with and am glad to say I have made some new friends. I have learned quite a lot working here for about five years, and hope to continue learning more. I enjoyed volunteering for a Special Education Assistance Program for four years. I also enjoy the outdoors, spending time with family and friends. Skills Academic, Air Force, Attorney, Back-up, Case Management, Cashier, Clerical, closing, Cooking, Customer Relations, Customer Service, faxes, organize files, filing, Financial, forms, Inventory, Marketing, Merchandising, Access, Microsoft Excel, Excel, money, Office, Word, office equipment, copy machine, police, Problem Solving, Quick, Reading, read, Reception, Maintain records, Retail Sales, Scheduling, tables, phones, Phone, Time management, Type Education and Training Bachelor of Arts : Sociology , 2017 California Baptist University － City , State Social Behavior , 2012 Riverside City College － City , State Arts , 2012 Riverside City College － City , State High School Diploma : General Studies , 2008 Martin Luther King High － City , State General Studies Retail Sales and Marketing-Regional Occupation Program, in which I sold food, handled cash, stocked, took inventory and cleaned. Spark-Students Participating Academic Recognition for King, a special program to recognize students who did well in their studies. K-12 Additional Information I have come to love being involved with the organization that I work for, I might add, I also have come to love the people I work with and am glad to say I have made some new friends. I have learned quite a lot working here for about five years, and hope to continue learning more. * Interests I enjoyed volunteering for a Special Education Assistance Program for four years. I also enjoy the outdoors, spending time with family and friends.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1021018849" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1021018849_1_678671711" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1021018849FNAM1"> </span> <span> </span> <span class="field" id="1021018849LNAM1"> SALES ASSOCIATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1021018845" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM1021018845"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018845_1_678666238" style="padding-top:0px;"> <div class="field singlecolumn" id="1021018845FRFM1"> To utilize my business, communication, and human relation skills to further myself in the organization I work for. <span> Dedicated and focused <font color="#000" style="color: rgb(0, 0, 0);"> Legal Support Assistant II</font>  who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. </span> </div> </div> </div> <div class="section" id="SECTION_HILT1021018850" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT1021018850"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018850_1_678673234" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="1021018850SKC11"> <ul> <li> Microsoft Office proficiency</li> <li> Time management</li> <li> Meticulous attention to detail</li> <li> Professional and mature</li> <li> Strong problem solver</li> <li> Resourceful</li> <li> Dedicated team player</li> <li> Strong interpersonal skills</li> <li> Understands grammar</li> </ul> <p> <br/> </p> </td> <td class="field twocol_2 charspace" id="1021018850SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1021018843" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR1021018843"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018843_1_678666222" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021018843JTIT1"> </span> <span> <span class="jobdates" format="%B %Y" id="1021018843JSTD1"> March 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1021018843EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021018843COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1021018843JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1021018843JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1021018843JDES1" itemprop="description"> <p> Duties include: Assisting prosecuting attorneys in the Misdemeanor Unit with cases including obtaining police reports, blood, EPAS (Evidentiary Preliminary Alcohol Screening) and PAS (Preliminary Alcohol Screening) results, generate subpoenas with knowledge of Subpoena Ducas Tacum and personal services, skilled in running CLETS (Rap Sheets, DMV, FBI, etc.) with the ability to read and understand the latter, knowledge in ordering suspension packets/DMV records from the Department of Motor Vehicles and ordering DUI priors from out of county courts. Clerical duties include entering, updating and closing out cases in the Case Management System with accuracy and efficiency, filing FTAs (failure to appear), future dates, and closeout files with in a timely manner. Ability to run calendars (main, add-on, and in-custodies) from both Genesis and the Judicial System (Court). Skilled in the answering of phones from the public, defense attorneys, agencies (police departments, sheriffs, as well as out of country), prisons, and inner office. Ability to multi-task and solve problems quickly and proficiently when the need arises. Assist with reception and discovery, which includes dealing with the public and currency in a timely manner. Back up for Discovery and updating discovery log and log outs, Accept Cash or check transactions for Discovery fees, work on Microsoft Excel and Word. Type felony complaint forms and type misdemeanor complaint forms. Maintain records by assisting on the following systems: Case Management System (CMS), Genesis, Judicial Access and organize files. Operate a variety of standard office equipment. Enter Complaint forms both misdemeanor and felony. Then Teardown and Prep files for court both misdemeanor and felony. Answer Phone calls and assist the public, Answer requests, Back-up at Reception Desk, File Documents, Enter Direct Files and Close out files in CMS. Work the incoming faxes and deliver to the proper person. Order various forms per request of the Attorney's.  </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018843_2_678666223" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021018843JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="1021018843JSTD2"> July 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1021018843EDDT2"> March 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021018843COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021018843JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018843JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021018843JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018843_3_678666224" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021018843JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="1021018843JSTD3"> September 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1021018843EDDT3"> February 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021018843COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021018843JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018843JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021018843JDES3" itemprop="description"> <p> Air Force Village West is a facility that provides military officers a retirement home. We provide medical care, housing assistant and food services. I work in the Food Service area, Attend dining tables, Take orders, Stocking, Cashier, Cooking, Working copy machine, Working on Word and Excel, Scheduling, Time management, Inventory, Cleaning, Washing, Reading temperatures, Lead, Answering requests, Maintain records, Operate a variety of standard office equipment, Aid to residents and Assist our retired personal with any needs they might have.  </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018843_4_678666225" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021018843JTIT4"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1021018843JSTD4"> September 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1021018843EDDT4"> June 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021018843COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021018843JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018843JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021018843JDES4" itemprop="description"> Cashier, Customer Service, Merchandising, Stocking, Working with money, Inventory, Cleaning.</span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN1021018846" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRIN1021018846"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018846_1_678666239" style="padding-top:0px;"> <div class="field singlecolumn" id="1021018846FRFM1"> I have come to love being involved with the organization that I work for, I might add, I also have come to love the people I work with and am glad to say I have made some new friends. I have learned quite a lot working here for about five years, and hope to continue learning more. I enjoyed volunteering for a Special Education Assistance Program for four years. I also enjoy the outdoors, spending time with family and friends.</div> </div> </div> <div class="section" id="SECTION_SKLL1021018847" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL1021018847"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018847_1_678666240" style="padding-top:0px;"> <div class="field singlecolumn" id="1021018847FRFM1"> Academic, Air Force, Attorney, Back-up, Case Management, Cashier, Clerical, closing, Cooking, Customer Relations, Customer Service, faxes, organize files, filing, Financial, forms, Inventory, Marketing, Merchandising, Access, Microsoft Excel, Excel, money, Office, Word, office equipment, copy machine, police, Problem Solving, Quick, Reading, read, Reception, Maintain records, Retail Sales, Scheduling, tables, phones, Phone, Time management, Type</div> </div> </div> <div class="section" id="SECTION_EDUC1021018844" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC1021018844"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018844_1_678666226" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1021018844DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="1021018844STUY1"> Sociology</span> <span> , </span> <span class="jobdates" id="1021018844GRYR1"> 2017</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021018844SCHO1" itemprop="name"> California Baptist University</span> <span> － </span> <span class="joblocation jobcity" id="1021018844SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018844SSTA1"> State</span> <span class="joblocation jobstate" id="1021018844SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1021018844FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018844_2_678666227" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1021018844DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1021018844STUY2"> Social Behavior</span> <span> , </span> <span class="jobdates" id="1021018844GRYR2"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021018844SCHO2" itemprop="name"> Riverside City College</span> <span> － </span> <span class="joblocation jobcity" id="1021018844SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018844SSTA2"> State</span> <span class="joblocation jobstate" id="1021018844SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1021018844FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018844_3_678666228" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1021018844DGRE3" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1021018844STUY3"> Arts</span> <span> , </span> <span class="jobdates" id="1021018844GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021018844SCHO3" itemprop="name"> Riverside City College</span> <span> － </span> <span class="joblocation jobcity" id="1021018844SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018844SSTA3"> State</span> <span class="joblocation jobstate" id="1021018844SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1021018844FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021018844_4_678666229" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1021018844DGRE4" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="1021018844STUY4"> General Studies</span> <span> , </span> <span class="jobdates" id="1021018844GRYR4"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021018844SCHO4" itemprop="name"> Martin Luther King High</span> <span> － </span> <span class="joblocation jobcity" id="1021018844SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021018844SSTA4"> State</span> <span class="joblocation jobstate" id="1021018844SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="1021018844FRFM4"> General Studies Retail Sales and Marketing-Regional Occupation Program, in which I sold food, handled cash, stocked, took inventory and cleaned. Spark-Students Participating Academic Recognition for King, a special program to recognize students who did well in their studies. K-12</span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI1021018848" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI1021018848"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021018848_1_678666241" style="padding-top:0px;"> <div class="field singlecolumn" id="1021018848FRFM1"> <ul> <li> I have come to love being involved with the organization that I work for, I might add, I also have come to love the people I work with and am glad to say I have made some new friends. I have learned quite a lot working here for about five years, and hope to continue learning more. * Interests I enjoyed volunteering for a Special Education Assistance Program for four years. I also enjoy the outdoors, spending time with family and friends.</li> </ul> </div> </div> </div> </div>

SALES

SALES ENGINEER Summary I am currently looking to advance my career in a position that offers a greater challenge, and the opportunity to enhance the company's productivity and reputation. With my educational background and the experience which I have gained in my previous position, I can effectively connect with customers, sales team, and the professional services department. Skills Strong analytical skills Excellent communication skills Strong interpersonal skills Critical thinker Data mining Data quality Data warehousing Database management Experience Sales Engineer November 2016 to May 2017 Company Name － City , State Deliver insight to clients via Webex about Mirth Solutions, primarily Mirth Connect, appliances and other NextGen Product solutions. Prepare a sales reports via salesforce by collecting, analyzing, and summarizing sales information and R&D and application trends. Provide expert level product consultation to align implementation deliverables with client expectations and sales objectives. Perform current state reviews and future state recommendations to enhance productivity and increase ROI. Achieved organizational objectives for the development and delivery of complex, multi-product proposals such as quotes, RFP's, and SOW's; to be delivered within timely and accurate manner. Review all proposals, whether by writing new content, editing technical content, and coaching other team members while ensuring that the proposal was compliant, compelling and aligned to client requirements and business drivers. EHR Application Specialist April 2014 to March 2016 Company Name － City , State Reviewed and analyzed pre-existing artifacts and associated applications to understand as-is process. Troubleshoot EHR/EMR case for Hosted clients by locating, reproducing issue, and using SQL Server Management Studio, SQL Statements, SQL Profiler, SQL Tracing. Communicate with development team regarding the application Defects and Enhancement Request while working with the support team to ensure the team meets goals at all times. Analyze and independently identify complex problems within the content-based software and/or a stakeholder's data to create requirements. Exercise independent judgment to determine the appropriate course of action to be taken based on the analysis performed and all possible solutions in order to determine the most appropriate way to define requirements. Xaxis, (24/7 Media. Business Data Analyst December 2013 to January 2014 Company Name － City , State Monitor, Analyzing, and Optimizing campaigns via Open Ad Stream (Ad Server), AppNexus, and Saleforce while being an expert on all areas of the sites and be able to make recommendations on placements based on key categories and clients. Understand the varied needs of and specific business objectives/goals of Client. Analyzing and identifying the trends and/or issues within data, and be able to make changes and/or recommendations to optimize. Perform regular quality checks (QC) of large data sets and large data loads through Oracle. Extracted, compiled and tracked data, and analyzed data to generate reports using advanced Excel functions to generate spreadsheets and pivot tables. Manage deliverables and requests for new retailers, items and data coverage. Data management tasks including receiving retail data from partners, data scrubbing, data loading into OAS application, data attribution and mapping. Education and Training B.S : Business Administration, Management & Marketing Option , May 2014 The Pennsylvania State University Business Administration, Management & Marketing Option 3.51 Dean's List (6) Master of Professional Studies in Data Analytics – Business Analytics Option , 2018 The Pennsylvania State University － City , State Master of Professional Studies : Data Analytics - Business Analytics Option , Present The Pennsylvania State University Data Analytics - Business Analytics Option 3.71 Marketing Assistant , October 2014 I.C.A.P (Indian Cultural Association of Pennsylvania) － City , State Marketing Assistant Complete event planning by analyzing budgetary constraints *Gain communication and relationship building skills while interacting with members during event setups *Market events through social media, while marketing the brand through self-branding Interests SASA (South Asian Student Association), Penn State Abington Vice President / Event Coordinator / Technical analysis September 2010 - May 2014 *Plan events to increase communication and cultural awareness on campus and in the community *Participate in strategic planning meetings for the future of the organization and technical analysis of theatrical graphics aspects of events such as designing fliers, brochures, invitations, and profiles. Languages Trilingual - English, Hindi, and Guajarati Technical Qualifications Communication: Trilingual – English, Hindi, and Gujarati Documentation Tools: Microsoft Office Suite, Enterprise Architect Project Management: JIRA, Rally Methodologies: SDLC, Agile, and Scrum Language Familiarity: SQL, CSS, JavaScript, XML, HTML, XHTML, and HTML5 Data BI Tools: Tableau, R, SAS, and Excel Database Tools: MySQL, Microsoft SQL Server, and Oracle Network Software: Citric and MS Remote desktop CRM Applications: Salesforce, and Service Desk Enterprise Operating Systems: Windows XP/Vista/7/8/, Mac OSX 10, iOS, Android Additional Information SASA (South Asian Student Association), Penn State Abington Vice President / Event Coordinator / Technical analysis September 2010 - May 2014 *Plan events to increase communication and cultural awareness on campus and in the community *Participate in strategic planning meetings for the future of the organization and technical analysis of theatrical graphics aspects of events such as designing fliers, brochures, invitations, and profiles.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1018282900" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1018282900_1_676519779" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="1018282900FNAM1"> </span> <span> </span> <span class="field" id="1018282900LNAM1"> SALES ENGINEER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1018282914" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM1018282914"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282914_1_676519787" style="padding-top:0px;"> <div class="field singlecolumn" id="1018282914FRFM1"> I am currently looking to advance my career in a position that offers a greater challenge, and the opportunity to enhance the company's productivity and reputation. With my educational background and the experience which I have gained in my previous position, I can effectively connect with customers, sales team, and the professional services department.</div> </div> </div> <div class="section" id="SECTION_HILT1018282918" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT1018282918"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282918_1_676523548" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="1018282918SKC11"> <ul> <li class=""> Strong analytical skills</li> <li class=""> Excellent communication skills </li> <li class=""> Strong interpersonal skills</li> <li class=""> Critical thinker</li> </ul> </td> <td class="field twocol_2 charspace" id="1018282918SKC21"> <ul> <li> Data mining</li> <li> Data quality</li> <li> Data warehousing</li> <li> <span class=""> Database management </span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1018282909" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR1018282909"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282909_1_676519781" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018282909JTIT1"> Sales Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1018282909JSTD1"> November 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1018282909EDDT1"> May 2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018282909COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018282909JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018282909JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018282909JDES1" itemprop="description"> <ul> <li> Deliver insight to clients via Webex about Mirth Solutions, primarily Mirth Connect, appliances and other NextGen Product solutions.</li> <li> Prepare a sales reports via salesforce by collecting, analyzing, and summarizing sales information and R&amp;D and application trends.</li> <li> Provide expert level product consultation to align implementation deliverables with client expectations and sales objectives.</li> <li> Perform current state reviews and future state recommendations to enhance productivity and increase ROI.</li> <li> Achieved organizational objectives for the development and delivery of complex, multi-product proposals such as quotes, RFP's, and SOW's; to be delivered within timely and accurate manner.</li> <li> Review all proposals, whether by writing new content, editing technical content, and coaching other team members while ensuring that the proposal was compliant, compelling and aligned to client requirements and business drivers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018282909_2_676519782" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018282909JTIT2"> EHR Application Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1018282909JSTD2"> April 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1018282909EDDT2"> March 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018282909COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018282909JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018282909JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018282909JDES2" itemprop="description"> <ul> <li> Reviewed and analyzed pre-existing artifacts and associated applications to understand as-is process.</li> <li> Troubleshoot EHR/EMR case for Hosted clients by locating, reproducing issue, and using SQL Server Management Studio, SQL Statements, SQL Profiler, SQL Tracing.</li> <li> Communicate with development team regarding the application Defects and Enhancement Request while working with the support team to ensure the team meets goals at all times.</li> <li> Analyze and independently identify complex problems within the content-based software and/or a stakeholder's data to create requirements.</li> <li> Exercise independent judgment to determine the appropriate course of action to be taken based on the analysis performed and all possible solutions in order to determine the most appropriate way to define requirements.</li> <li> Xaxis, (24/7 Media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018282909_3_676519783" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018282909JTIT3"> Business Data Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="1018282909JSTD3"> December 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1018282909EDDT3"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018282909COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018282909JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018282909JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018282909JDES3" itemprop="description"> <ul> <li> Monitor, Analyzing, and Optimizing campaigns via Open Ad Stream (Ad Server), AppNexus, and Saleforce while being an expert on all areas of the sites and be able to make recommendations on placements based on key categories and clients.</li> <li> Understand the varied needs of and specific business objectives/goals of Client.</li> <li> Analyzing and identifying the trends and/or issues within data, and be able to make changes and/or recommendations to optimize.</li> <li> Perform regular quality checks (QC) of large data sets and large data loads through Oracle.</li> <li> Extracted, compiled and tracked data, and analyzed data to generate reports using advanced Excel functions to generate spreadsheets and pivot tables.</li> <li> Manage deliverables and requests for new retailers, items and data coverage.</li> <li> Data management tasks including receiving retail data from partners, data scrubbing, data loading into OAS application, data attribution and mapping.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1018282911" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC1018282911"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282911_1_676519784" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1018282911DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="1018282911STUY1"> Business Administration, Management &amp; Marketing Option</span> <span> , </span> <span class="jobdates" id="1018282911GRYR1"> May 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018282911SCHO1" itemprop="name"> The Pennsylvania State University</span> <span class="joblocation jobcity" id="1018282911SCIT1"> </span> <span class="joblocation jobstate" id="1018282911SSTA1"> </span> <span class="joblocation jobstate" id="1018282911SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1018282911FRFM1"> Business Administration, Management &amp; Marketing Option 3.51 Dean's List (6)</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018282911_2_676534437" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1018282911DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1018282911STUY2"> Master of Professional Studies in Data Analytics – Business Analytics Option </span> <span> , </span> <span class="jobdates" id="1018282911GRYR2"> 2018</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018282911SCHO2" itemprop="name"> The Pennsylvania State University </span> <span> － </span> <span class="joblocation jobcity" id="1018282911SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018282911SSTA2"> State</span> <span class="joblocation jobstate" id="1018282911SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1018282911FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018282911_3_676748131" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1018282911DGRE3" itemprop="name"> Master of Professional Studies</span> <span> : </span> <span class="programline" dependency="STUY" id="1018282911STUY3"> Data Analytics - Business Analytics Option</span> <span> , </span> <span class="jobdates" id="1018282911GRYR3"> Present</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018282911SCHO3" itemprop="name"> The Pennsylvania State University</span> <span class="joblocation jobcity" id="1018282911SCIT3"> </span> <span class="joblocation jobstate" id="1018282911SSTA3"> </span> <span class="joblocation jobstate" id="1018282911SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="1018282911FRFM3"> Data Analytics - Business Analytics Option 3.71</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018282911_4_676748132" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="1018282911DGRE4" itemprop="name"> </span> <span class="programline" dependency="STUY" id="1018282911STUY4"> Marketing Assistant</span> <span> , </span> <span class="jobdates" id="1018282911GRYR4"> October 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018282911SCHO4" itemprop="name"> I.C.A.P (Indian Cultural Association of Pennsylvania)</span> <span> － </span> <span class="joblocation jobcity" id="1018282911SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018282911SSTA4"> State</span> <span class="joblocation jobstate" id="1018282911SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="1018282911FRFM4"> Marketing Assistant Complete event planning by analyzing budgetary constraints *Gain communication and relationship building skills while interacting with members during event setups *Market events through social media, while marketing the brand through self-branding</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR1018282916" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR1018282916"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282916_1_676519790" style="padding-top:0px;"> <div class="field singlecolumn" id="1018282916FRFM1"> SASA (South Asian Student Association), Penn State Abington Vice President / Event Coordinator / Technical analysis September 2010 - May 2014 *Plan events to increase communication and cultural awareness on campus and in the community *Participate in strategic planning meetings for the future of the organization and technical analysis of theatrical graphics aspects of events such as designing fliers, brochures, invitations, and profiles.</div> </div> </div> <div class="section" id="SECTION_AFIL1018282921" style="padding-top:0px;"> </div> <div class="section" id="SECTION_LANG1018282917" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG1018282917"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282917_1_676519791" style="padding-top:0px;"> <div class="field singlecolumn" id="1018282917FRFM1"> Trilingual - English, Hindi, and Guajarati</div> </div> </div> <div class="section" id="SECTION_SKLL1018282919" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL1018282919"> Technical Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282919_1_676519793" style="padding-top:0px;"> <div class="field singlecolumn" id="1018282919FRFM1"> <div> Communication: Trilingual – English, Hindi, and Gujarati</div> <div> Documentation Tools: Microsoft Office Suite, Enterprise Architect</div> <div> Project Management: JIRA, Rally Methodologies: SDLC, Agile, and Scrum</div> <div> Language Familiarity: SQL, CSS, JavaScript, XML, HTML, XHTML, and HTML5</div> <div> Data BI Tools: Tableau, R, SAS, and Excel</div> <div> Database Tools: MySQL, Microsoft SQL Server, and Oracle</div> <div> Network Software: Citric and MS Remote desktop</div> <div> CRM Applications: Salesforce, and Service Desk Enterprise</div> <div> Operating Systems: Windows XP/Vista/7/8/, Mac OSX 10, iOS, Android</div> </div> </div> </div> <div class="section" id="SECTION_ADDI1018282920" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI1018282920"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018282920_1_676519794" style="padding-top:0px;"> <div class="field singlecolumn" id="1018282920FRFM1"> <ul> <li> SASA (South Asian Student Association), Penn State Abington Vice President / Event Coordinator / Technical analysis September 2010 - May 2014 *Plan events to increase communication and cultural awareness on campus and in the community *Participate in strategic planning meetings for the future of the organization and technical analysis of theatrical graphics aspects of events such as designing fliers, brochures, invitations, and profiles.</li> </ul> </div> </div> </div> </div>

SALES

TIMESHARE SALES Summary I am extremely confident that my skills, mentorship, education and experience will set me apart from the rest. Many would describe my character as someone who is always dedicated to the project at hand and willing to go the extra mile. I've managed large projects and provided meticulous attention to organizational processes and correct flaws when/if they occur. I am searching for a lucrative career in Sales as I have embodied the skill to connect with people, ask the right questions and find the need and desire for the product or property.   Currently living in Brickell and originally from NYC. Searching for a great company where I can contribute exceptional sales, work ethics, creativity and leadership.  Highlights Sales and marketing Skilled multi-tasker Team player Microsoft Office Knowledge of leasing and market conditions Fast learner Personable Quality assurance and control Results-oriented Contract management Relationship building Detail-oriented Excellent communicator Member of The National Association of Realtors​ National account management Established track record of exceptional sales results Excellent communication skills Energetic Resolution-oriented Well-versed in contract law Effective Retail Sales Manager Social media savvy Start-up experience Large cash/check deposits expert Invoice processing Highlyprofessional Proficient in Microsoft Office Client management Sales presentations Tech-savvy Experienced entrepreneur First time buyer specialist Highly professional Proficient in Microsoft Office National Association of Realtors Experience 05/2016 to Current Timeshare Sales Company Name － City , State Presentation of the Wyndham Vacation Ownership product to pre-qualified potential new owners and guests. Generated exceptional sales through initializing transactions and utilizing proper closing techniques. Provided follow up with each new owner to ensure ultimate customer satisfaction. 10/2015 to Current REALTOR Company Name － City , State Rent, buy, or sell property for clients. Perform duties, such as study property listings, engaging with prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.  11/2014 to Current FOUNDER/CEO Company Name － City , State Start-Up Motor Coach Transportation Company. We provide luxury transportation for Hotel, Stadium and Convention Centers in Miami. Specifically we transfer large groups of 50 people or more to their corporate events, team building outings, sporting events and more.  Managed wide variety of customer service and administrative tasks to to get the business up and running properly with all licenses, insurance, capital and loan programs Informed customers about sales and promotions in a friendly and engaging manner. 01/2010 to 10/2014 FOUNDER/CEO Company Name － City , State Excelled at arranging outrageous, one-of-a-kind experiences such as deep sea Shark Diving, Exotic Car Rentals, Luxury Vacation Home Accommodations, Luxury Yachts, Jet Charters and Events. Created sales pitch for Sales team and lead team from 30 to up to 200 sales per day.  Conduct all PR, Sales and Client Relations. Mentored and trained sales team.  03/2006 to 09/2009 Contracts Project Manager Company Name － City , State Site consisted of 86 Whole Ownership Residences (Price Range: $1M - $17M) and 212 Fractional Ownership Residences (Price Point: $100,00 - $550,000 for a 1/12 Interest) Direct supervision of the Contract Supervisor and indirect supervision of the Contracts processing team along with supervision of support to sales and marketing team. Timely notification to sales executives and follow through on special circumstance, cancellations, defaults. Effective training of contracts processors regarding procedures, policies and responsibilities of contracts processing personnel, as well as any legal requirements regarding accepted contracts at point of sale. Enforcement of any procedures established to ensure all contract documents are completed correctly by sales executives. Provided leadership and supervisory direction to administrative support personnel for sales executives and sales management. Monitor owner/sales executive assistance quality, procedures and methodology in Quality Assurance Department. Problem Solving, Account Management, Client Relations, Sales closer, customer service/sales, People Management, Accounting Principals and Practices,. 01/2005 to 03/2006 Contracts Manager Company Name － City , State Hired and directed processing team for company's largest conversion project of 848 units Directed team to prepare all condo documents and purchase contracts according to standard. Liaison between escrow company, bank, appraisers, customer and the developer Planned initiatives and developed workflow for positive results including overall corporate sales One-on-One Consultation with customers regarding their purchase contract. Unit walkthroughs Provided on-site technical support to server structure due to technical career history. 01/1999 to 11/2004 Project Manager Company Name － City , State Negotiated Voice & Data contracts with clients and fortune 500 service providers. Developed new business procedures and adjusted business plan to reflect effective sales results Hired and developed a technical and sales savvy work force. Coached and trained employees to follow business procedures. Responsible for large percent of firm's revenue growth in 2000 - 2001 fiscal year. Exceptional project management delivering workflow and managing developers with project direction. Awarded #1 in Sales by NTT/VERIO in 2001. Education 2000 Business Administration Pace University － City , State 1996 High School Diploma : Marketing Murry Bergtraum HS for Business Careers － City , State , USA Languages English Fluent Spanish Beginner Skills Sales, Sales Management, Staffing, Workflow, Account Management, Accounting, Administrative Support, Business Plans, Consultation, Contracts, Conversion, Client Relations, Customer Service, Invoicing, leadership, legal, People Management, Managing, Marketing, Marketing Manager, Excel, Policies, Problem Solving, Project Management, Quality, Quality Assurance Affiliations Member of The National Association of Realtors

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME791693835" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_791693835_1_513768664" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="791693835FNAM1"> </span> <span> </span> <span class="field" id="791693835LNAM1"> TIMESHARE SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM791693832" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM791693832"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693832_1_513766105" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="791693832FRFM1"> <div> I am extremely confident that my skills, mentorship, education and experience will set me apart from the rest. Many would describe my character as someone who is always dedicated to the project at hand and willing to go the extra mile. I've managed large projects and provided meticulous attention to organizational processes and correct flaws when/if they occur.</div> <div> </div> <div> I am searching for a lucrative career in Sales as I have embodied the skill to connect with people, ask the right questions and find the need and desire for the product or property.  </div> <div> </div> <div> Currently living in Brickell and originally from NYC. Searching for a great company where I can contribute exceptional sales, work ethics, creativity and leadership. </div> </div> </div> </div> <div class="section" id="SECTION_HILT791693837" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT791693837"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693837_1_513773228" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="791693837SKC11"> <ul> <li class=""> Sales and marketing</li> <li class=""> Skilled multi-tasker</li> <li class=""> Team player</li> <li class=""> Microsoft Office</li> <li class=""> Knowledge of leasing and market conditions</li> <li class=""> Fast learner</li> <li class=""> Personable</li> <li class=""> Quality assurance and control</li> <li class=""> Results-oriented</li> <li class=""> Contract management</li> <li class=""> Relationship building</li> <li class=""> <span style="line-height: 1.5;"> Detail-oriented</span> <br/> </li> <li class=""> Excellent communicator</li> <li class=""> Member of The National Association of Realtors​</li> </ul> </td> <td class="field twocol_2" id="791693837SKC21"> <ul> <li class=""> National account management</li> <li class=""> Established track record of exceptional sales results</li> <li class=""> Excellent communication skills</li> <li class=""> Energetic</li> <li class=""> Resolution-oriented</li> <li class=""> Well-versed in contract law</li> <li class=""> Effective Retail Sales Manager</li> <li class=""> Social media savvy</li> <li class=""> Start-up experience</li> <li class=""> Large cash/check deposits expert</li> <li class=""> Invoice processing</li> <li class=""> Highlyprofessional</li> <li class=""> Proficient in Microsoft Office</li> </ul> <div class="telerik_paste_container" style="border-width: 0px; position: absolute; overflow: hidden; margin: 0px; padding: 0px; left: 43px; top: 304px; width: 1px; height: 1px;"> <ul> <li class=""> Client management</li> <li class=""> Sales presentations</li> <li class=""> Tech-savvy</li> <li class=""> Experienced entrepreneur</li> </ul> </div> <div class="telerik_paste_container" style="border-width: 0px; position: absolute; overflow: hidden; margin: 0px; padding: 0px; left: 43px; top: 304px; width: 1px; height: 1px;"> <ul> <li class=""> First time buyer specialist</li> <li class=""> Highly professional</li> <li class=""> <span style="line-height: 1.5;"> Proficient in Microsoft Office</span> <br/> </li> <li class=""> National Association of Realtors</li> </ul> </div> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR791693829" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR791693829"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693829_1_652684852" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD1"> 05/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT1"> Timeshare Sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES1" itemprop="description"> <div> Presentation of the Wyndham Vacation Ownership product to pre-qualified potential new owners and guests. </div> <div> </div> <div> Generated exceptional sales through initializing transactions and utilizing proper closing techniques. </div> <div> </div> <div> Provided follow up with each new owner to ensure ultimate customer satisfaction.</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_2_513795345" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD2"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT2"> REALTOR</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES2" itemprop="description"> Rent, buy, or sell property for clients. Perform duties, such as study property listings, engaging with prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_3_513784462" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD3"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT3"> FOUNDER/CEO</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES3" itemprop="description"> <div> Start-Up Motor Coach Transportation Company. We provide luxury transportation for Hotel, Stadium and Convention Centers in Miami. Specifically we transfer large groups of 50 people or more to their corporate events, team building outings, sporting events and more. </div> <div> <span class=""> <span class=""> </span> </span> </div> <div> <span class=""> <span class=""> <span class=""> Managed wide variety of customer service and administrative tasks to to get the business up and running properly with all licenses, insurance, capital and loan programs</span> </span> </span> </div> <div> <span class=""> <span class=""> <span class=""> </span> </span> </span> </div> <div> <span class=""> <span class=""> Informed customers about sales and promotions in a friendly and engaging manner. </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_4_513766097" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD4"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT4"> 10/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT4"> FOUNDER/CEO</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES4" itemprop="description"> <div> Excelled at arranging outrageous, one-of-a-kind experiences such as deep sea Shark Diving, Exotic Car Rentals, Luxury Vacation Home Accommodations, Luxury Yachts, Jet Charters and Events. Created sales pitch for Sales team and lead team from 30 to up to 200 sales per day. </div> <div> </div> <div> Conduct all PR, Sales and Client Relations. Mentored and trained sales team. </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_5_513766099" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD5"> 03/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT5"> 09/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT5"> Contracts Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES5" itemprop="description"> <ul> <li> Site consisted of 86 Whole Ownership Residences (Price Range: $1M - $17M) and 212 Fractional Ownership Residences (Price Point: $100,00 - $550,000 for a 1/12 Interest) Direct supervision of the Contract Supervisor and indirect supervision of the Contracts processing team along with supervision of support to sales and marketing team.</li> <li> Timely notification to sales executives and follow through on special circumstance, cancellations, defaults.</li> <li> Effective training of contracts processors regarding procedures, policies and responsibilities of contracts processing personnel, as well as any legal requirements regarding accepted contracts at point of sale.</li> <li> Enforcement of any procedures established to ensure all contract documents are completed correctly by sales executives.</li> <li> Provided leadership and supervisory direction to administrative support personnel for sales executives and sales management.</li> <li> Monitor owner/sales executive assistance quality, procedures and methodology in Quality Assurance Department.</li> <li> Problem Solving, Account Management, Client Relations, Sales closer, customer service/sales, People Management, Accounting Principals and Practices,.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_6_513766101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD6"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT6"> 03/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT6"> Contracts Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES6" itemprop="description"> <ul> <li> Hired and directed processing team for company's largest conversion project of 848 units Directed team to prepare all condo documents and purchase contracts according to standard.</li> <li> Liaison between escrow company, bank, appraisers, customer and the developer Planned initiatives and developed workflow for positive results including overall corporate sales One-on-One Consultation with customers regarding their purchase contract.</li> <li> Unit walkthroughs Provided on-site technical support to server structure due to technical career history.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693829_7_513766102" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="791693829JSTD7"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="791693829EDDT7"> 11/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="791693829JTIT7"> Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="791693829COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="791693829JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693829JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="791693829JDES7" itemprop="description"> <ul> <li> Negotiated Voice &amp; Data contracts with clients and fortune 500 service providers.</li> <li> Developed new business procedures and adjusted business plan to reflect effective sales results Hired and developed a technical and sales savvy work force.</li> <li> Coached and trained employees to follow business procedures.</li> <li> Responsible for large percent of firm's revenue growth in 2000 - 2001 fiscal year.</li> <li> Exceptional project management delivering workflow and managing developers with project direction.</li> <li> Awarded #1 in Sales by NTT/VERIO in 2001.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC791693831" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC791693831"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693831_1_513766104" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="791693831GRYR1"> 2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="791693831DGRE1" itemprop="name"> </span> <span class="programline" id="791693831STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="791693831SCHO1" itemprop="name"> Pace University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="791693831SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693831SSTA1"> State</span> <span class="joblocation jobstate" id="791693831SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="791693831FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_791693831_2_522258184" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="791693831GRYR2"> 1996</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="791693831DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="791693831STUY2"> Marketing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="791693831SCHO2" itemprop="name"> Murry Bergtraum HS for Business Careers</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="791693831SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="791693831SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="791693831SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="791693831FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG791693833" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG791693833"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693833_1_513766106" style="padding-top:0px;"> <div class="field singlecolumn" id="791693833FRFM1"> <div> English Fluent</div> <div> Spanish Beginner</div> </div> </div> </div> <div class="section" id="SECTION_SKLL791693834" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL791693834"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791693834_1_513766107" style="padding-top:0px;"> <div class="field singlecolumn" id="791693834FRFM1"> Sales, Sales Management, Staffing, Workflow, Account Management, Accounting, Administrative Support, Business Plans, Consultation, Contracts, Conversion, Client Relations, Customer Service, Invoicing, leadership, legal, People Management, Managing, Marketing, Marketing Manager, Excel, Policies, Problem Solving, Project Management, Quality, Quality Assurance</div> </div> </div> <div class="section" id="SECTION_AFIL791732434" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL791732434"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_791732434_1_513793576" style="padding-top:0px;"> <div class="field singlecolumn" id="791732434FRFM1"> Member of The National Association of Realtors</div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary Customer-focused management professional, with successful track record of leading and managing teams . Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Skills billing, billing system, budgets, budget, business management, cold-calling, client, customer service, data analysis, database, facilities maintenance, financial reports, hiring, information systems, instruction, inventory management, inventory, leadership, lesson plan, logistics, loss prevention, managing, mentoring, merchandising, office, management information systems, networking, operations management, personnel, policies, POS, pricing strategies, progress, project management, quality assurance, receiving, recruiting, retail, risk management, safety, selling, sales, staffing, store merchandising, strategic, supervision, teacher, training programs, vendor relations. Education and Training Ph.D. : Management Information Systems Walden Universtiy City , State MBA : Business Administration 2001 Webster University City , State Bachelor of Science : Public Relations 1996 University of Florida City , State Experience Sales Associate 02/2016 to 07/2017 Company Name City , State Build personal connections with customers styling and style advice. Create excitement for the brand and the products via fundamental knowledge of the Lucky Brand. Apply key selling behavior to connect personal, store and company wide sales goals. Inform customers about specifics of each product. Substitute Teacher 01/2016 to Current Company Name City , State Responsible for providing instruction and managing the classroom environment. Encourage, monitor and promote student progress. Follow the lesson plan and outlines by the absent teacher. Maintain the established routines and procedures for the school and assigned classroom. Work cooperatively with all student personnel. Maintain student confidentiality. Provide a written report on the day's activities at the conclusion of each day for the absent teacher. Merchandiser 02/2015 to 02/2016 Company Name City , State Weekly merchandising in a four-store territory in the Fort Lauderdale area. Aid stores in meeting their goals from new item cut ins; resets; surge projections; installations; in store insights; and retail optimization. Promoted specific products and services to drive sales. Maintained special displays. Updated products counts and other information for client database. Ensured that products were properly stocked and rotated. Established and maintained a friendly and professional relationship with store managers and department managers. Textile Designer/Web-based Store Owner 11/2011 to 09/2015 Company Name City , State Owner and operator of a web-based home goods store Hand drawn textile prints Digitally rendered textile prints with Adobe Illustrator Performed all management, marketing and social media aspects of the business. ​ ​ ​ Business Management Instructor 01/2008 to 01/2010 Company Name City , State Provided student-centered instruction for undergraduate business management courses. Work independently to continuously build relationships through networking and cold-calling local businesses to promote student job placement. Increased and maintained course attendance from 73 % to 87%. Redesigned course curriculum with an integration of web-based technologies. Logistics Manager 02/2006 to 02/2008 Company Name City , State Managed the logistics and facilities of four retail clothing stores. Worked with regional management on product placement and strategic operational issues. Utilized management information systems to analyze and forecast consumer trends, and identify sales opportunities. Responsible for productivity improvements for the shipment-intake process, product placement, and price management. Set, monitored, and provided follow-up on logistics productivity goals, and objectives in order to increase sales. Developed recruiting, and staffing goals, objectives, and milestones. Directed all tasks and activities associated with risk management, store safety, and facilities maintenance. Responsible for training new logistics managers on proprietary information systems, Point of Sale back office system, store merchandising, and logistics. District Manager 03/2004 to 02/2006 Company Name City , State Managed a district of 24 stores in North Carolina and South Carolina. Created district budget and sales goals based on key performance indicators, data analysis, and seasonal trends. Created queries to produce vendor reports to drive district sales goals. Negotiated with vendors on special promotions and pricing strategies to maximize store gross profits. Provided active, directional leadership of store managers, supervisors, and project management teams. Scheduled, planned, and forecast district inventories using inventory management systems. Position Highlights: Served as the liaison for the company-wide cooler roll program, and web-based POS system. Performance Manager 09/2003 to 03/2004 Company Name City , State Supported the Area Operations Manager with supervision of 20-26 stores in the district. Ensured that store operations standards were consistently met in areas such as Door-to-Shelf, store recovery, inventory preparation, data integrity and customer service. Took appropriate action in instruction, training, and planning to resolve any problematic areas. Established baseline measures and provided feedback on store-level progress. Evaluated and measured personnel development and monitored the efficiency and effective- ness of training programs through follow-up measures. Evaluated the performance of store managers and store staff in order to enhance process effectiveness and efficiency. Provided technical and professional coordination and leadership in the execution of daily operational activities. Assisted operations manager in establishing short and long-term goals, objectives and policies in the district. Collaborated with the Area Operations Manager regarding appropriate budget levels for stores taking into account shrink, program compliance, inventory schedule, effective use of field specialists, and other factors. Assigned additional projects including hiring at job fairs, and grand opening preparation, training and mentoring store managers, inventory preparation and supervision, shrink control, and conducting store audits. Store Manager 03/2003 to 09/2004 Company Name City , State Managed a 12,000 square foot store with 10 employees. Responsibilities included recruiting, hiring and training of all employees. Supervised store product replenishment, weekly shipment receiving, product merchandising, department plan-o-gram setting and revisions, vendor relations, and loss prevention. Increased sales from $1.2 million to $1.7 million in 12 months. Reduced shrink from 5.2% to 4.6%, during my first year managing the store. Promoted to Performance Manager in 2004. Executive Assistant Manager 01/2001 to 01/2003 Company Name City , State Managed a multi-department store. Managed, trained and developed assistant managers in the management trainee program. Consumer Relations Specialist Company Name City , State Trained medical office staff on the Medicaid billing and information system. Developed and implemented community training programs for the Medicaid billing system and process. Senior Customer Care Specialist Company Name City , State Maintained retention center database and monitored calls for quality assurance. Developed wireless billing system training program for new associates.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME969518338" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_969518338_1_640512998" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="969518338FNAM1"> </span> <span> </span> <span class="field lName" id="969518338LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM969518343" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM969518343"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_969518343_1_640529762" style="padding-top:0px;"> <div class="field singlecolumn" id="969518343FRFM1"> <div> <span class=""> Customer-focused management professional, with successful track record of leading and managing teams</span> . Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.</div> </div> </div> </div> <div class="section" id="SECTION_SKLL969518342" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL969518342"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_969518342_1_640513015" style="padding-top:0px;"> <div class="field singlecolumn" id="969518342FRFM1"> billing, billing system, budgets, budget, business management, cold-calling, client, customer service, data analysis, database, facilities maintenance, financial reports, hiring, information systems, instruction, inventory management, inventory, leadership, lesson plan, logistics, loss prevention, managing, mentoring, merchandising, office, management information systems, networking, operations management, personnel, policies, POS, pricing strategies, progress, project management, quality assurance, receiving, recruiting, retail, risk management, safety, selling, sales, staffing, store merchandising, strategic, supervision, teacher, training programs, vendor relations.</div> </div> </div> <div class="section" id="SECTION_EDUC969518341" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC969518341"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_969518341_1_649343285" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="969518341DGRE1" itemprop="name"> Ph.D.</span> <span> : </span> <span class="programline" id="969518341STUY1"> Management Information Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="969518341SCHO1" itemprop="name"> Walden Universtiy</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="969518341SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="969518341SSTA1"> State</span> <span class="joblocation eduCountry" id="969518341SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="969518341FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518341_2_640513013" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="969518341DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="969518341STUY2"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="969518341GRYR2"> 2001</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="969518341SCHO2" itemprop="name"> Webster University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="969518341SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="969518341SSTA2"> State</span> <span class="joblocation eduCountry" id="969518341SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="969518341FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518341_3_640513014" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="969518341DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="969518341STUY3"> Public Relations</span> <span class="datesWrapper"> <span class="jobdates" id="969518341GRYR3"> 1996</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="969518341SCHO3" itemprop="name"> University of Florida</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="969518341SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="969518341SSTA3"> State</span> <span class="joblocation eduCountry" id="969518341SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="969518341FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR969518340" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR969518340"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_969518340_1_640513001" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT1"> Sales Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD1"> 02/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT1"> 07/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES1" itemprop="description"> <ul> <li> Build personal connections with customers styling and style advice.</li> <li> Create excitement for the brand and the products via fundamental knowledge of the Lucky Brand.</li> <li> Apply key selling behavior to connect personal, store and company wide sales goals.</li> <li> Inform customers about specifics of each product.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_2_640513000" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT2"> Substitute Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD2"> 01/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES2" itemprop="description"> <ul> <li> Responsible for providing instruction and managing the classroom environment.</li> <li> Encourage, monitor and promote student progress.</li> <li> Follow the lesson plan and outlines by the absent teacher.</li> <li> Maintain the established routines and procedures for the school and assigned classroom.</li> <li> Work cooperatively with all student personnel.</li> <li> Maintain student confidentiality.</li> <li> Provide a written report on the day's activities at the conclusion of each day for the absent teacher.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_3_640513002" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT3"> Merchandiser</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD3"> 02/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT3"> 02/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES3" itemprop="description"> <ul> <li> Weekly merchandising in a four-store territory in the Fort Lauderdale area.</li> <li> Aid stores in meeting their goals from new item cut ins; resets; surge projections; installations; in store insights; and retail optimization.</li> <li> Promoted specific products and services to drive sales.</li> <li> Maintained special displays.</li> <li> Updated products counts and other information for client database.</li> <li> Ensured that products were properly stocked and rotated.</li> <li> Established and maintained a friendly and professional relationship with store managers and department managers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_4_640513004" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT4"> Textile Designer/Web-based Store Owner</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD4"> 11/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT4"> 09/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES4" itemprop="description"> <ul> <li> Owner and operator of a web-based home goods store</li> <li> Hand drawn textile prints</li> <li> Digitally rendered textile prints with Adobe Illustrator</li> <li> Performed all management, marketing and social media aspects of the business.</li> </ul> <div> ​</div> <div> ​</div> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_5_640513005" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT5"> Business Management Instructor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD5"> 01/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT5"> 01/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES5" itemprop="description"> <ul> <li> Provided student-centered instruction for undergraduate business management courses.</li> <li> Work independently to continuously build relationships through networking and cold-calling local businesses to promote student job placement.</li> <li> Increased and maintained course attendance from 73 % to 87%.</li> <li> Redesigned course curriculum with an integration of web-based technologies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_6_640513006" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT6"> Logistics Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD6"> 02/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT6"> 02/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES6" itemprop="description"> <ul> <li> Managed the logistics and facilities of four retail clothing stores.</li> <li> Worked with regional management on product placement and strategic operational issues.</li> <li> Utilized management information systems to analyze and forecast consumer trends, and identify sales opportunities.</li> <li> Responsible for productivity improvements for the shipment-intake process, product placement, and price management.</li> <li> Set, monitored, and provided follow-up on logistics productivity goals, and objectives in order to increase sales.</li> <li> Developed recruiting, and staffing goals, objectives, and milestones.</li> <li> Directed all tasks and activities associated with risk management, store safety, and facilities maintenance.</li> <li> Responsible for training new logistics managers on proprietary information systems, Point of Sale back office system, store merchandising, and logistics.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_7_640513007" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT7"> District Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD7"> 03/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT7"> 02/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES7" itemprop="description"> <ul> <li> Managed a district of 24 stores in North Carolina and South Carolina.</li> <li> Created district budget and sales goals based on key performance indicators, data analysis, and seasonal trends.</li> <li> Created queries to produce vendor reports to drive district sales goals.</li> <li> Negotiated with vendors on special promotions and pricing strategies to maximize store gross profits.</li> <li> Provided active, directional leadership of store managers, supervisors, and project management teams.</li> <li> Scheduled, planned, and forecast district inventories using inventory management systems.</li> <li> Position Highlights: Served as the liaison for the company-wide cooler roll program, and web-based POS system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_8_640513008" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT8"> Performance Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD8"> 09/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT8"> 03/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES8" itemprop="description"> <ul> <li> Supported the Area Operations Manager with supervision of 20-26 stores in the district.</li> <li> Ensured that store operations standards were consistently met in areas such as Door-to-Shelf, store recovery, inventory preparation, data integrity and customer service.</li> <li> Took appropriate action in instruction, training, and planning to resolve any problematic areas.</li> <li> Established baseline measures and provided feedback on store-level progress.</li> <li> Evaluated and measured personnel development and monitored the efficiency and effective- ness of training programs through follow-up measures.</li> <li> Evaluated the performance of store managers and store staff in order to enhance process effectiveness and efficiency.</li> <li> Provided technical and professional coordination and leadership in the execution of daily operational activities.</li> <li> Assisted operations manager in establishing short and long-term goals, objectives and policies in the district.</li> <li> Collaborated with the Area Operations Manager regarding appropriate budget levels for stores taking into account shrink, program compliance, inventory schedule, effective use of field specialists, and other factors.</li> <li> Assigned additional projects including hiring at job fairs, and grand opening preparation, training and mentoring store managers, inventory preparation and supervision, shrink control, and conducting store audits.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_9_640513009" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT9"> Store Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD9"> 03/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT9"> 09/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES9" itemprop="description"> <ul> <li> Managed a 12,000 square foot store with 10 employees.</li> <li> Responsibilities included recruiting, hiring and training of all employees.</li> <li> Supervised store product replenishment, weekly shipment receiving, product merchandising, department plan-o-gram setting and revisions, vendor relations, and loss prevention.</li> <li> Increased sales from $1.2 million to $1.7 million in 12 months.</li> <li> Reduced shrink from 5.2% to 4.6%, during my first year managing the store.</li> <li> Promoted to Performance Manager in 2004.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_10_640513010" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT10"> Executive Assistant Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="969518340JSTD10"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="969518340EDDT10"> 01/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP10" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT10" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES10" itemprop="description"> <ul> <li> Managed a multi-department store.</li> <li> Managed, trained and developed assistant managers in the management trainee program.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_11_640513011" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT11"> Consumer Relations Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP11" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT11" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA11" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES11" itemprop="description"> <ul> <li> Trained medical office staff on the Medicaid billing and information system.</li> <li> Developed and implemented community training programs for the Medicaid billing system and process.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_969518340_12_640513012" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="969518340JTIT12"> Senior Customer Care Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="969518340COMP12" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="969518340JCIT12" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="969518340JSTA12" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="969518340JDES12" itemprop="description"> <ul> <li> Maintained retention center database and monitored calls for quality assurance.</li> <li> Developed wireless billing system training program for new associates.</li> </ul> </span> </span> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Professional Summary Sales professional offering nearly 4 years experience in sales and sales management in a retail setting. Specializes in men and women's wear, with emphasis in building a solid customer base. Skill Highlights High-end fashion knowledge Superb sales professional Loss prevention comprehension Ability to mediate disputes Listening skills Reliable and punctual  Compelling leadership skills Customer service oriented Cash handling accuracy Retail merchandising expertise Excellent communication skills Energetic Bilingual in English and Spanish Achievements Developed highly effective sales training strategies as Sales Manager. Lead management team to exceed monthly store sales goal multiple times as Sales Manager. Earned an achievement in Sales for Management, averaging 20% of the stores sales per month. Lead several departments as the top salesperson by surpassing periodical goals Sold high end product & merchandise to elite celebrities and continued service beyond the store. Experience Sales Associate Nov 2016 to Mar 2017 Company Name － City , State Described merchandise and services to customers. Responded to safety and loss prevention incidents. Organized in-store promotional events. Maintained store in clean and neat manner. Completed special client deliveries in person. Evaluated transactions for suspected fraud. Sales Associate/Brand Ambassador (TOPMAN) Feb 2016 to Nov 2016 Company Name － City , State Opened credit & debit cards to customers. Described merchandise and services to customers. Opened and closed the store, which included counting cash drawers and making bank deposits. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Maintained department in clean and neat manner Arranged items in favorable positions and areas of the store for optimal sales. Consulted with customers on the latest styles and trends. Sales Manager/Supervisor Feb 2014 to Feb 2016 Company Name － City , State Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Explained information about the quality, value and style of products to Influence customer buying decisions. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Visual Merchandiser / Sales Associate Aug 2013 to Jan 2014 Company Name － City , State Designed displays to make the store experience interactive and engaging. Displayed the appropriate signage for products and sales promotions. Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Informed customers about sales and promotions in a friendly and engaging manner. Sales / Cashier Associate / Stock Person Mar 2013 to Aug 2013 Company Name － City , State Received and processed cash and credit payments for in-store purchases. Worked as a team member to provide the highest level of service to customers. Verified that all merchandising standards were maintained on a daily basis.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME975294315" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_975294315_1_644794357" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="975294315FNAM1"> </span> <span> </span> <span class="field" id="975294315LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM975294317" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM975294317"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_975294317_1_644794359" style="padding-top:0px;"> <div class="field singlecolumn" id="975294317FRFM1"> Sales professional offering nearly 4 years experience in sales and sales management in a retail setting. Specializes in men and women's wear, with emphasis in building a solid customer base.</div> </div> </div> <div class="section" id="SECTION_HILT975294318" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT975294318"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_975294318_1_644794360" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="975294318SKC11"> <ul> <li> High-end fashion knowledge</li> <li> Superb sales professional </li> <li> Loss prevention comprehension</li> <li> Ability to mediate disputes </li> <li> Listening skills </li> <li> Reliable and punctual  </li> <li> Compelling leadership skills </li> </ul> </td> <td class="field twocol_2" id="975294318SKC21"> <ul> <li> Customer service oriented</li> <li> Cash handling accuracy</li> <li> Retail merchandising expertise </li> <li> Excellent communication skills</li> <li> Energetic</li> <li> Bilingual in English and Spanish</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL975294319" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL975294319"> Achievements</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_975294319_1_644794361" style="padding-top:0px;"> <div class="field singlecolumn" id="975294319FRFM1"> <ul> <li> Developed highly effective sales training strategies as Sales Manager.<br/> </li> <li> Lead management team to exceed monthly store sales goal multiple times as Sales Manager.<br/> </li> <li> Earned an achievement in Sales for Management, averaging 20% of the stores sales per month.<br/> </li> <li> Lead several departments as the top salesperson by surpassing periodical goals</li> <li> Sold high end product &amp; merchandise to elite celebrities and continued service beyond the store.<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR975294320" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR975294320"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_975294320_1_644794362" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="975294320JTIT1"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="975294320JSTD1"> Nov 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="975294320EDDT1"> Mar 2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="975294320COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="975294320JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="975294320JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="975294320JDES1" itemprop="description"> <ul> <li> Described merchandise and services to customers. </li> <li> Responded to safety and loss prevention incidents. </li> <li> Organized in-store promotional events. </li> <li> Maintained store in clean and neat manner. </li> <li> Completed special client deliveries in person. </li> <li> Evaluated transactions for suspected fraud. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_975294320_2_644794363" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="975294320JTIT2"> Sales Associate/Brand Ambassador (TOPMAN)</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="975294320JSTD2"> Feb 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="975294320EDDT2"> Nov 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="975294320COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="975294320JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="975294320JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="975294320JDES2" itemprop="description"> <ul> <li> <span class=""> Opened credit &amp; debit cards to customers.<br/> </span> </li> <li> <span class=""> Described merchandise and services to customers. <span class=""> </span> </span> </li> <li> <span class=""> <span class=""> Opened and closed the store, which included counting cash drawers and making bank deposits. <span class=""> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. </span> </span> </span> <span class=""> </span> </li> <li> <span class=""> <span class=""> Maintained department in clean and neat manner</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Arranged items in favorable positions and areas of the store for optimal sales. </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Consulted with customers on the latest styles and trends. </span> </span> </span> </span> </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_975294320_3_644794364" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="975294320JTIT3"> Sales Manager/Supervisor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="975294320JSTD3"> Feb 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="975294320EDDT3"> Feb 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="975294320COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="975294320JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="975294320JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="975294320JDES3" itemprop="description"> <ul> <li> Computed sales prices, total purchases and processed payments.</li> <li> Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.</li> <li> Operated a cash register to process cash and credit card transactions.</li> <li> Guided customers in choosing items that reflected personal style and shape.</li> <li> Explained information about the quality, value and style of products to Influence customer buying decisions.</li> <li> Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.</li> <li> Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.</li> <li> Shared product knowledge with customers while making personal recommendations.</li> <li> Maintained friendly and professional customer interactions.</li> <li> Trained in negotiations and time management.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_975294320_4_644794365" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="975294320JTIT4"> Visual Merchandiser / Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="975294320JSTD4"> Aug 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="975294320EDDT4"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="975294320COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="975294320JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="975294320JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="975294320JDES4" itemprop="description"> <ul> <li> Designed displays to make the store experience interactive and engaging.</li> <li> Displayed the appropriate signage for products and sales promotions.</li> <li> Recommended and helped customers select merchandise based on their needs.</li> <li> Exchanged returned merchandise for customers quickly and efficiently.</li> <li> Informed customers about sales and promotions in a friendly and engaging manner.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_975294320_5_644794366" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="975294320JTIT5"> Sales / Cashier Associate / Stock Person</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="975294320JSTD5"> Mar 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="975294320EDDT5"> Aug 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="975294320COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="975294320JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="975294320JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="975294320JDES5" itemprop="description"> <ul> <li> Received and processed cash and credit payments for in-store purchases.</li> <li> Worked as a team member to provide the highest level of service to customers.</li> <li> Verified that all merchandising standards were maintained on a daily basis.</li> </ul> </span> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary I have been with IBC for nearly a year, and I am looking forward to continuing my carreer as the Sales Lead for the Moore Branch. I am determined to help my branch continue to grow, and I am excited to continue to develop our Tellers and Sales Associates into outstanding, motivaded, and productive IBC employees. I tried my very best to make sure our customers were satisfied and had a great experience at our dealership. *Maintained a positive attitude throughout the day, despite any difficult situations that may have presented themselves. Experience 10/2015 to Current Sales Associate Company Name － City , State I am responsible for opening all types of accounts, personal and business, and collecting all the required documentation for those accounts. I am also responsible for ensuring that all proper documents are signed, scanned, and saved to the appropriate systems. I perform routine maintenance on all accounts. I Prepare Consumer and Small Business Loan applications, complete with all supporting documents, and send them to the appropriate Loan Liason. I prepare Legal Document Review Forms, along with any/all supporting documents, (Death Certificates, Marriage Licenses, Trust Documents, Wills, etc.) and send them to our legal department for review. After I hear back, I revise/close the account needing legal review. I often need to determine if an account may need a fraud hold placed on it, and submit the proper paperwork. I make, answer, and return phone calls, and help customers with whatever they may need. Issue and deactivate Debit Cards on a daily basis, based on a customer's needs. I am responsible for our Vault procedures here at our branch. I help balance, sell, buy, ship money in/out. Accommplishments:. I have reached at least Bronze performance every month, often reaching Silver and Gold. I am responsible for the day to day activity that happens inside the branch. I received recognition for being a top performer during the second quarter of 2015. I have helped Moore Branch perform at Bronze, being the only sales associate in the branch, and without even having a manager. I am able to navigate Precision, Horizon, Outlook, IMS, DX Enterprise, Elan, and any other website or system we use here at IBC. 06/2014 to 12/2014 Assistand/Warranty Administrator Company Name － City , State Conduct all payment transactions for the Service Department. Submit warranty claims. Send out invoices and bills to third party repair shops. Receive payments and reimbursements. Send all service reminders via email. Complete check out of rental cars. Scann all records into the database. Order and deliver lunch for all employees and customers on Saturdays. Answer all phone calls directed to the service department. Set up service appointments. Advise customers when their vehicles were ready for pickup. Communicated with the mechanics and service advisors frequently in order to help the days run smoothly, and to help accomplish the work needed to be done. 11/2009 to 09/2015 Company Name － City , State Greet parents with a smile and a warm, inviting attitude. Direct children to the appropriate place; make sure he/she is happy and comfortable. Sort through backpacks and homework and notes that have been sent by parents, or paperwork that has been returned to the teachers, and distribute the things where they need to go. Keep the classroom clean and organized. Take inventory of the classroom supplies and order more when necessary. Submit and distribute book orders and fundraiser information. Type and send all correspondence to parents as needed. Plan activities for the week. Make sure to have one on one time with each student every day. Substitute in the front office as needed: Answer/transfer calls; take messages;take messages; receive money and keep record of it;type newsletters for the school; any other needs that may have to be taken care of. Accomplishments:. Learned patience, kindness, and how to stay organized, focused and calm under pressure. I feel that my greatest accomplishment at FUMC was the positive impact I had on my students and their parents' lives. There is no better feeling in the world than to know that you have made a positive difference in someone's life. Education and Training May 2008 High School Diploma Madill High School － City , State Graduated in the top 10% of my class *Captain of our Drill Team *President of the High School Show Choir Jan. 2010 Elementary Education Ardmore Higher Education Center － City , State Elementary Education 3.4 Unfortunately did not receive a degree. I withdrew from classes to take care of my grandmother. Work History Company Name Skills balance, book, database, Debit, documentation, email, Forms, front office, IMS, inventory, Legal, notes, money, Outlook, Enterprise, newsletters, sales, take messages, phone, Type, website Additional Information 2

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME952848156" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_952848156_1_628207077" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="952848156FNAM1"> </span> <span> </span> <span class="field" id="952848156LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM952848161" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM952848161"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848161_1_628207086" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="952848161FRFM1"> I have been with IBC for nearly a year, and I am looking forward to continuing my carreer as the Sales Lead for the Moore Branch. I am determined to help my branch continue to grow, and I am excited to continue to develop our Tellers and Sales Associates into outstanding, motivaded, and productive IBC employees. I tried my very best to make sure our customers were satisfied and had a great experience at our dealership. *Maintained a positive attitude throughout the day, despite any difficult situations that may have presented themselves.</div> </div> </div> <div class="section" id="SECTION_HILT952848164" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM952849477" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR952848158" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR952848158"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848158_1_628207079" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952848158JSTD1"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952848158EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952848158JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952848158COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952848158JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952848158JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952848158JDES1" itemprop="description"> <ul> <li> I am responsible for opening all types of accounts, personal and business, and collecting all the required documentation for those accounts.</li> <li> I am also responsible for ensuring that all proper documents are signed, scanned, and saved to the appropriate systems.</li> <li> I perform routine maintenance on all accounts.</li> <li> I Prepare Consumer and Small Business Loan applications, complete with all supporting documents, and send them to the appropriate Loan Liason.</li> <li> I prepare Legal Document Review Forms, along with any/all supporting documents, (Death Certificates, Marriage Licenses, Trust Documents, Wills, etc.) and send them to our legal department for review.</li> <li> After I hear back, I revise/close the account needing legal review.</li> <li> I often need to determine if an account may need a fraud hold placed on it, and submit the proper paperwork.</li> <li> I make, answer, and return phone calls, and help customers with whatever they may need.</li> <li> Issue and deactivate Debit Cards on a daily basis, based on a customer's needs.</li> <li> I am responsible for our Vault procedures here at our branch.</li> <li> I help balance, sell, buy, ship money in/out.</li> <li> Accommplishments:.</li> <li> I have reached at least Bronze performance every month, often reaching Silver and Gold.</li> <li> I am responsible for the day to day activity that happens inside the branch.</li> <li> I received recognition for being a top performer during the second quarter of 2015.</li> <li> I have helped Moore Branch perform at Bronze, being the only sales associate in the branch, and without even having a manager.</li> <li> I am able to navigate Precision, Horizon, Outlook, IMS, DX Enterprise, Elan, and any other website or system we use here at IBC.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952848158_2_628207081" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952848158JSTD2"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952848158EDDT2"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952848158JTIT2"> Assistand/Warranty Administrator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952848158COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952848158JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952848158JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952848158JDES2" itemprop="description"> <ul> <li> Conduct all payment transactions for the Service Department.</li> <li> Submit warranty claims.</li> <li> Send out invoices and bills to third party repair shops.</li> <li> Receive payments and reimbursements.</li> <li> Send all service reminders via email.</li> <li> Complete check out of rental cars.</li> <li> Scann all records into the database.</li> <li> Order and deliver lunch for all employees and customers on Saturdays.</li> <li> Answer all phone calls directed to the service department.</li> <li> Set up service appointments.</li> <li> Advise customers when their vehicles were ready for pickup.</li> <li> Communicated with the mechanics and service advisors frequently in order to help the days run smoothly, and to help accomplish the work needed to be done.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952848158_3_628207080" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952848158JSTD3"> 11/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952848158EDDT3"> 09/2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952848158COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952848158JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952848158JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952848158JDES3" itemprop="description"> <ul> <li> Greet parents with a smile and a warm, inviting attitude.</li> <li> Direct children to the appropriate place; make sure he/she is happy and comfortable.</li> <li> Sort through backpacks and homework and notes that have been sent by parents, or paperwork that has been returned to the teachers, and distribute the things where they need to go.</li> <li> Keep the classroom clean and organized.</li> <li> Take inventory of the classroom supplies and order more when necessary.</li> <li> Submit and distribute book orders and fundraiser information.</li> <li> Type and send all correspondence to parents as needed.</li> <li> Plan activities for the week.</li> <li> Make sure to have one on one time with each student every day.</li> <li> Substitute in the front office as needed: Answer/transfer calls; take messages;take messages; receive money and keep record of it;type newsletters for the school; any other needs that may have to be taken care of.</li> <li> Accomplishments:.</li> <li> Learned patience, kindness, and how to stay organized, focused and calm under pressure.</li> <li> I feel that my greatest accomplishment at FUMC was the positive impact I had on my students and their parents' lives.</li> <li> There is no better feeling in the world than to know that you have made a positive difference in someone's life.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC952848160" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC952848160"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848160_1_628207084" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952848160GRYR1"> May 2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952848160DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="952848160STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952848160SCHO1" itemprop="name"> Madill High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="952848160SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="952848160SSTA1"> State</span> <span class="joblocation jobstate" id="952848160SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="952848160FRFM1"> Graduated in the top 10% of my class *Captain of our Drill Team *President of the High School Show Choir</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952848160_2_628207085" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952848160GRYR2"> Jan. 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952848160DGRE2" itemprop="name"> </span> <span class="programline" id="952848160STUY2"> Elementary Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952848160SCHO2" itemprop="name"> Ardmore Higher Education Center</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="952848160SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="952848160SSTA2"> State</span> <span class="joblocation jobstate" id="952848160SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="952848160FRFM2"> Elementary Education 3.4 Unfortunately did not receive a degree. I withdrew from classes to take care of my grandmother.</span> </span> </div> </div> </div> <div class="section" id="SECTION_WRKH952848159" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH952848159"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848159_1_628207082" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952848159JSTD1"> </span> <span class="jobdates" format="%m/%Y" id="952848159EDDT1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952848159COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="952848159JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="952848159JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="952848159JDES1" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL952848162" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL952848162"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848162_1_628207087" style="padding-top:0px;"> <div class="field singlecolumn" id="952848162FRFM1"> balance, book, database, Debit, documentation, email, Forms, front office, IMS, inventory, Legal, notes, money, Outlook, Enterprise, newsletters, sales, take messages, phone, Type, website</div> </div> </div> <div class="section" id="SECTION_ADDI952848163" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI952848163"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952848163_1_628207088" style="padding-top:0px;"> <div class="field singlecolumn" id="952848163FRFM1"> <ul> <li> 2</li> </ul> </div> </div> </div> </div>

SALES

SALES REP Summary Sales Executive offering outstanding sales presentation, communication, closing skills,  and  team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Desires a high-level position in a professional service oriented environment. Core Accomplishments Founded The Success Group and grew personal sales to $200,000.00 the first year with a steady growth for the next 5 years.  Initiated "Program" sales for area Auto Dealerships in Atlanta to purchase imprinted promotional items in mass with each dealership's name with the brand's logo, saving each dealership by quantity purchasing, and increasing our bottom line significantly. Negotiated campaigns in conjunction with radio and print advertising to increase service dept.sales ( Ex: Free teddy bears given for Valentines' Day to the ladies who came in for an oil change.) Partnered with a Non-profit organization increasing our sales to them to over $150,000.00 yearly, helping increase awareness and donations with their donors. Networked within this organization to gain business with other departments. Experience Sales Rep 05/2017 to 04/1993 Company Name Telemarketed to Presidents and CEO's of successful area companies to use our services, averaging 100 calls a week, 13 appointments per wk resulting in 1 sale per wk. Managed a tickler file to boost sales Conducted on-air interviews with Presidents, CEOs, Physicians, and their clients for testimonials. President 12/1998 to Current Company Name City , State Strengthened company's business by leading implementation of [project] . Promotional Advertising Distributor) Company and Client management expertise including: Business development, promotional sales, interaction with client, supplier, and employees for excellent customer service, marketing communications, budget management for overall operations. Used industry knowledge, listening skills, and creativity to match items for clients needs while staying within their budget. Achieved new business through networking within companies, as well as attending networking events. Partnered with a Non-profit organization increasing our sales to them to over $150,000.00 yearly, helping increase awareness as well as gifts from their donors. Networked within this organization as well as others to gain business with other departments. Associate Producer 04/1993 to 12/1998 Company Name City , State Production company that aired on WSB-TV Project management expertise including: telemarketing, sales, scheduling productions, purchasing air time, managing overall production of segments. Interviewed Presidents and CEO's of companies in the Atlanta Business Arena. Interfaced with the decision makers to quickly determine their needs. Sold and produced 32 segments a year. Negotiated a partnership with WSB-TV to include a segment from Inside America in their Advertising Packages during the Olympics, resulting in increased revenue for WSB, as well as for Inside America. Examples of the caliber of companies we profiles: Emory Healthcare, Kimberly Clark, Alumax, Coca Cola Bottlers of Chattanooga,. 07/1983 to Current Company Name City , State promotional advertising distributor) Set appointments with decision makers, networked within companies to gain more business, reorganized the order process for more efficient customer service and follow up of orders, continued education of the industry by attending trade shows, seminars and studying catalogs. Purchased existing company with revenue of $60K per year and grew it to $1.5 Million in 5 Years. Developed programs for large auto dealer with apparel, mugs, and notepads which garnered monthly repeat business. Designed a program for the Masonry Assoc using caps embroidered  with the Masonry logo and their own company name. This program resulted in Signature Advertising to become the #1 cap seller in the COUNTRY. Won the "Best of Show" award at the Homebuilders Association Tradeshow. Recommendations (client)Melinda Gibson Top qualities: Great Results, High Integrity, Creative "Karen became a trusted vendor to me. I could consistently trust her for quality products, while keeping to my timeline and budget. She truly went the extra mile for me each time we worked together." April 29, 2010. Education and Training Bachelor of Arts University of Columbus City , State Activities and Honors Member of asi, (Advertising Specialty Institute) *Member of Atlanta Promotional Marketing Association *Member of BNI (Business Networking Institute) *Chairmen for 1st Annual Gardens Alive Summer Soiree & Silent Auction benefitting the Justin Time Foundation for Missing Teens & Young Adults *Elected to the Board of Directors for Pathway East Walk to Emmaus in 2009 *Elected Secretary for the Board of Directors for Pathway East in 2010 *Elected for the Board of Directors for Trafficking in America Task Force 2011 National Winner of Senior Talent at the COG Jubilee in Strings bowed category in 2004, 2005, 2006.  National Runner Up of Senior Talent at COG Jubilee in Piano in 2004. Skills People Skills, New Business Development, Sales, Client Management, Customer Service, Management, Marketing Communications,  Networking, Presentations, Team Player        Customer Testimonial Melinda Gibson(VP with IN Touch Ministries stated:   "Karen became a trusted vendor to me.  I could consistently trust her for quality products, while keeping to my timeline and budget.She truly went the extra mile for me each time we worked together." April 29, 2010. Others upon request

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME952159335" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_952159335_1_627683480" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="952159335FNAM1"> </span> <span> </span> <span class="field lName" id="952159335LNAM1"> SALES REP</span> </div> </div> </div> <div class="section" id="SECTION_SUMM952159342" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM952159342"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952159342_1_627686339" style="padding-top:0px;"> <div class="field singlecolumn" id="952159342FRFM1"> <span class=""> <font color="#000" style="color: rgb(0, 0, 0);"> Sales Executive</font> offering outstanding sales presentation, communication, closing skills,  and  team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. </span> <span class=""> Desires a high-level position in a professional service oriented environment. </span> </div> </div> </div> <div class="section" id="SECTION_ACCM952160147" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM952160147"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952160147_1_627689358" style="padding-top:0px;"> <div class="field singlecolumn" id="952160147FRFM1"> <div> Founded The Success Group and grew personal sales to $200,000.00 the first year with a steady growth for the next 5 years. </div> <div> </div> <div> Initiated "Program" sales for area Auto Dealerships in Atlanta to purchase imprinted promotional items in mass with each dealership's name with the brand's logo, saving each dealership by quantity purchasing, and increasing our bottom line significantly.</div> <div> </div> <div> Negotiated campaigns in conjunction with radio and print advertising to increase service dept.sales ( Ex: Free teddy bears given for Valentines' Day to the ladies who came in for an oil change.) </div> <div> </div> <div> Partnered with a Non-profit organization increasing our sales to them to over $150,000.00 yearly, helping increase awareness and donations with their donors. Networked within this organization to gain business with other departments.</div> </div> </div> </div> <div class="section" id="SECTION_EXPR952159337" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR952159337"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952159337_1_627683484" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952159337JTIT1"> Sales Rep</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952159337JSTD1"> 05/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952159337EDDT1"> 04/1993</span> </span> </span> <span class="paddedline"> <span class="companyname" id="952159337COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="952159337JDES1" itemprop="description"> <ul> <li> Telemarketed to Presidents and CEO's of successful area companies to use our services, averaging 100 calls a week, 13 appointments per wk resulting in 1 sale per wk.</li> <li> Managed a tickler file to boost sales</li> <li> Conducted on-air interviews with Presidents, CEOs, Physicians, and their clients for testimonials.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952159337_2_627683482" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952159337JTIT2"> President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952159337JSTD2"> 12/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952159337EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952159337COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952159337JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952159337JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952159337JDES2" itemprop="description"> <span class=""> Strengthened company's business by leading implementation of <font color="#0000ff" style="color: rgb(0, 0, 255);"> [project]</font> . </span> <ul> <li> Promotional Advertising Distributor) Company and Client management expertise including: Business development, promotional sales, interaction with client, supplier, and employees for excellent customer service, marketing communications, budget management for overall operations.</li> <li> Used industry knowledge, listening skills, and creativity to match items for clients needs while staying within their budget.</li> <li> Achieved new business through networking within companies, as well as attending networking events.</li> <li> Partnered with a Non-profit organization increasing our sales to them to over $150,000.00 yearly, helping increase awareness as well as gifts from their donors.</li> <li> Networked within this organization as well as others to gain business with other departments.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -53px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952159337_3_627683483" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952159337JTIT3"> Associate Producer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952159337JSTD3"> 04/1993</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952159337EDDT3"> 12/1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952159337COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952159337JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952159337JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952159337JDES3" itemprop="description"> <p> Production company that aired on WSB-TV </p> <ul> <li> Project management expertise including: telemarketing, sales, scheduling productions, purchasing air time, managing overall production of segments.</li> <li> Interviewed Presidents and CEO's of companies in the Atlanta Business Arena.</li> <li> Interfaced with the decision makers to quickly determine their needs.</li> <li> Sold and produced 32 segments a year.</li> <li> Negotiated a partnership with WSB-TV to include a segment from Inside America in their Advertising Packages during the Olympics, resulting in increased revenue for WSB, as well as for Inside America.</li> <li> Examples of the caliber of companies we profiles: Emory Healthcare, Kimberly Clark, Alumax, Coca Cola Bottlers of Chattanooga,.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952159337_4_627683485" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952159337JTIT4"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952159337JSTD4"> 07/1983</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952159337EDDT4"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952159337COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952159337JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952159337JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952159337JDES4" itemprop="description"> <ul> <li> promotional advertising distributor) Set appointments with decision makers, networked within companies to gain more business, reorganized the order process for more efficient customer service and follow up of orders, continued education of the industry by attending trade shows, seminars and studying catalogs.</li> <li> Purchased existing company with revenue of $60K per year and grew it to $1.5 Million in 5 Years.</li> <li> Developed programs for large auto dealer with apparel, mugs, and notepads which garnered monthly repeat business.</li> <li> Designed a program for the Masonry Assoc using caps embroidered  with the Masonry logo and their own company name.</li> <li> This program resulted in Signature Advertising to become the #1 cap seller in the COUNTRY.</li> <li> Won the "Best of Show" award at the Homebuilders Association Tradeshow.</li> <li> Recommendations (client)Melinda Gibson Top qualities: Great Results, High Integrity, Creative "Karen became a trusted vendor to me.</li> <li> I could consistently trust her for quality products, while keeping to my timeline and budget.</li> <li> She truly went the extra mile for me each time we worked together." April 29, 2010.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC952159338" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC952159338"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952159338_1_627683486" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952159338DGRE1" itemprop="name"> Bachelor of Arts</span> <span class="programline" id="952159338STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="952159338SCHO1" itemprop="name"> University of Columbus</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="952159338SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="952159338SSTA1"> State</span> <span class="joblocation eduCountry" id="952159338SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="952159338FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL952159339" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL952159339"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952159339_1_627683487" style="padding-top:0px;"> <div class="field singlecolumn" id="952159339FRFM1"> Member of asi, (Advertising Specialty Institute) *Member of Atlanta Promotional Marketing Association *Member of BNI (Business Networking Institute) *Chairmen for 1st Annual Gardens Alive Summer Soiree &amp; Silent Auction benefitting the Justin Time Foundation for Missing Teens &amp; Young Adults *Elected to the Board of Directors for Pathway East Walk to Emmaus in 2009 *Elected Secretary for the Board of Directors for Pathway East in 2010 *Elected for the Board of Directors for Trafficking in America Task Force 2011 National Winner of Senior Talent at the COG Jubilee in Strings bowed category in 2004, 2005, 2006.  National Runner Up of Senior Talent at COG Jubilee in Piano in 2004.</div> </div> </div> <div class="section" id="SECTION_SKLL952159341" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL952159341"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952159341_1_627683489" style="padding-top:0px;"> <div class="field singlecolumn" id="952159341FRFM1"> <div> People Skills, New Business Development, Sales, Client Management, Customer Service, Management, Marketing Communications,  Networking, Presentations, Team Player</div> <div> </div> <div> </div> <div>        Customer Testimonial</div> <div> Melinda Gibson(VP with IN Touch Ministries stated:   "Karen became a trusted vendor to me.  I could consistently trust her for quality products, while keeping to my timeline and budget.She truly went the extra mile for me each time we worked together." April 29, 2010.</div> <div> Others upon request</div> </div> </div> </div> </div>

SALES

SALES ASSOCIATE Summary To further my career in sales, customer satisfaction and grow in business development. Highlights Bi-lingual  Exceptional customer service skills Established track record of exceptional sales results Compelling leadership skills Trained in business development Accomplishments Awarded 4 times best Sales Representative on a row in 2014,Awarded customer services excellence twice in 2014 and Awarded Top Sales Rep for 2015  Experience Sales Associate September 2017 to Current Company Name － City , State exceed sales goals by up to 224% by implementing strategic sales tactics generate new leads by creating professional relationships within the OTF community, as well as business to business and community outreach.   Going above for my clients as it relates to our member's experience; ensuring that members and potential members have a positive and lasting experience Assisting the Studio Manager with keeping the team, clients motivated and smiling friendly positive environment  increasing revenue in retail for the studio and exceeding retail goal on a monthly basis conducting telephone calls, following previous prospects and new joins  Proper on-boarding all OTF clients by utilizing the Client In Take Form, proper hand on  and hand off with coaches ​ ​ Sales Representative July 2016 to September 2016 Company Name － City , State Established new customer accounts. Updated database with customer and sales information. Generated high volume of referrals. Cold-called prospective customers to build relationship Residential Sales Specialist January 2013 to January 2016 Company Name － City , State Responsible of selling TV cable, internet and phone services onsite properties. Increase penetration to 97% on revenue on multiple properties.   internet and phone services install. Managing VIP and Major customer's accounts Upsold add-on services to existing customers, generating incremental revenue.   Trained sales teams on educational products at seminars and special events. Worked closely with company executives to identify new business opportunities, securing. Prepared monthly commissions payroll reports for 10+ sales representatives. Answered customers' questions about products prices, availability, uses and credit terms. Developed and executed annual sales plans and strategies for Miami and West Palm territory. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Education Media Production Not yet graduated. : 2004 The Art Institute of Ft. Lauderdale － City , State High School Diploma : 2002 Coconut Creek High School － City , State Academic High School Graduate Languages Fluent in Spanish Skills billing, credit, customer service, Experienced in FileMaker, Managing Major Accounts, VIP Customers, Media Production, managing new construction properties, great selling skills, supervisor and exceptional customer services skills.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME774709856" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_774709856_1_502454912" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="774709856FNAM1"> </span> <span> </span> <span class="field" id="774709856LNAM1"> SALES ASSOCIATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM774709878" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM774709878"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709878_1_502454942" style="padding-top:0px;"> <div class="field singlecolumn" id="774709878FRFM1"> <p> To further my career in sales, customer satisfaction and grow in business development.</p> </div> </div> </div> <div class="section" id="SECTION_HILT774709882" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT774709882"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709882_1_502457542" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="774709882SKC11"> <ul> <li> Bi-lingual </li> <li> Exceptional customer service skills</li> </ul> </td> <td class="field twocol_2 charspace" id="774709882SKC21"> <ul> <li> Established track record of exceptional sales results</li> <li> <font color="#000" style="color: rgb(0, 0, 0);"> <font> Compelling leadership skills </font> </font> </li> <li> Trained in business development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM774710281" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM774710281"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774710281_1_502458298" style="padding-top:0px;"> <div class="field singlecolumn" id="774710281FRFM1"> <span> Awarded 4 times best Sales Representative on a row in 2014,Awarded customer services excellence twice in 2014 and Awarded Top Sales Rep for 2015 </span> </div> </div> </div> <div class="section" id="SECTION_EXPR774709858" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR774709858"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709858_1_600979084" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774709858JTIT1"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="774709858JSTD1"> September 2017</span> <span> to </span> <span class="jobdates" format="%B %Y" id="774709858EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774709858COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="774709858JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="774709858JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="774709858JDES1" itemprop="description"> <ul> <li> exceed sales goals by up to 224% by implementing strategic sales tactics</li> <li> generate new leads by creating professional relationships within the OTF community, as well as business to business and community outreach. </li> </ul> <ul> <li>  Going above for my clients as it relates to our member's experience; ensuring that members and potential members have a positive and lasting experience</li> </ul> <ul> <li> Assisting the Studio Manager with keeping the team, clients motivated and smiling friendly positive environment </li> <li> increasing revenue in retail for the studio and exceeding retail goal on a monthly basis</li> <li> conducting telephone calls, following previous prospects and new joins </li> <li> Proper on-boarding all OTF clients by utilizing the Client In Take Form, proper hand on  and hand off with coaches</li> </ul> <div> <br/> </div> <div> ​</div> <div> </div> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774709858_2_600980304" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774709858JTIT2"> Sales Representative </span> <br/> <span> <span class="jobdates" format="%B %Y" id="774709858JSTD2"> July 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="774709858EDDT2"> September 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774709858COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="774709858JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="774709858JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="774709858JDES2" itemprop="description"> <div> </div> <ul> <li> Established new customer accounts. </li> <li> Updated database with customer and sales information. </li> <li> Generated high volume of referrals. </li> <li> Cold-called prospective customers to build relationship</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774709858_3_600982273" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="774709858JTIT3"> Residential Sales Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="774709858JSTD3"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="774709858EDDT3"> January 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="774709858COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="774709858JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="774709858JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="774709858JDES3" itemprop="description"> <ul> <li> Responsible of selling TV cable, internet and phone services onsite properties. </li> <li> Increase penetration to 97% on revenue on multiple properties.   internet and phone services install. </li> <li> Managing VIP and Major customer's accounts Upsold add-on services to existing customers, generating incremental revenue.  </li> <li> Trained sales teams on educational products at seminars and special events. </li> <li> Worked closely with company executives to identify new business opportunities, securing. Prepared monthly commissions payroll reports for 10+ sales representatives. </li> <li> Answered customers' questions about products prices, availability, uses and credit terms. </li> <li> Developed and executed annual sales plans and strategies for Miami and West Palm territory.</li> <li> <span class=""> Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC774709877" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC774709877"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709877_1_502454937" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="774709877DGRE1" itemprop="name"> Media Production Not yet graduated.</span> <span> : </span> <span class="programline" dependency="STUY" id="774709877STUY1"> </span> <span class="jobdates" id="774709877GRYR1"> 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="774709877SCHO1" itemprop="name"> The Art Institute of Ft. Lauderdale</span> <span> － </span> <span class="joblocation jobcity" id="774709877SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="774709877SSTA1"> State</span> <span class="joblocation jobstate" id="774709877SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="774709877FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774709877_2_502454940" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="774709877DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="774709877STUY2"> </span> <span class="jobdates" id="774709877GRYR2"> 2002</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="774709877SCHO2" itemprop="name"> Coconut Creek High School</span> <span> － </span> <span class="joblocation jobcity" id="774709877SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="774709877SSTA2"> State</span> <span class="joblocation jobstate" id="774709877SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="774709877FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_774709877_3_502454941" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="774709877SCHO3" itemprop="name"> Academic High School Graduate</span> <span class="joblocation jobcity" id="774709877SCIT3"> </span> <span class="joblocation jobstate" id="774709877SSTA3"> </span> <span class="joblocation jobstate" id="774709877SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="774709877FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG774709880" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG774709880"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709880_1_502454944" style="padding-top:0px;"> <div class="field singlecolumn" id="774709880FRFM1"> Fluent in Spanish</div> </div> </div> <div class="section" id="SECTION_SKLL774709881" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL774709881"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_774709881_1_502454945" style="padding-top:0px;"> <div class="field singlecolumn" id="774709881FRFM1"> billing, credit, customer service, Experienced in FileMaker, Managing Major Accounts, VIP Customers, Media Production, managing new construction properties, great selling skills, supervisor and exceptional customer services skills.</div> </div> </div> </div>

SALES

SALES ASSOCIATE Core Qualifications Working knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook, Publisher Education and Training May 2016 Bachelor of Science : Communications Public Relations Political Science SALEM STATE UNIVERSITY － City , State Communications Public Relations Political Science Work Experience 12/2016 to Current Sales Associate Company Name － City , State Respond to member inquires via email or phone. Establish referral programs using OTF sales system. Sell memberships or upgrades. 08/2016 to 11/2016 Marketing Coordinator Company Name － City , State Promote ridesharing programs by hosting events at client locations. Develop marketing flyers using Publisher. Manage all aspects of event production. Support Field Directors in project management. Manage social media accounts (Facebook, Twitter). Intern Company Name － City , State Helped film the Malden holiday parade using editing skills. Designed brochures for upcoming events. Collaborated with members of the Malden neighborhood. Staff Writer Company Name － City , State Student -run campus newspaper. Researched information for news articles using library and web sources. Composed and edited informational articles as well as conduct interviews. Gained knowledge in taking photographs and writing captions and sidebars. 11/2013 to 06/2016 Customer Service/Sales Representative Company Name － City , State Help customers resolve billing questions, collect payments, and renew oil contracts. Answer inbound calls and make outbound calls. Promote oil as a safer choice. Train new hires. Skills billing, brochures,  client, editing, email, event production, film, marketing, Excel, Microsoft Office, Outlook, PowerPoint, Publisher, Word,sales,salesforce 

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME929681725" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_929681725_1_611203496" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="929681725FNAM1"> </span> <span> </span> <span class="field" id="929681725LNAM1"> SALES ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM929735408" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT929681730" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT929681730"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_929681730_1_611203504" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="929681730SKC11"> Working knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook, Publisher</td> <td class="field twocol_2" id="929681730SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC929681729" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC929681729"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_929681729_1_611203503" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="929681729GRYR1"> May 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="929681729DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="929681729STUY1"> Communications Public Relations Political Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="929681729SCHO1" itemprop="name"> SALEM STATE UNIVERSITY</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="929681729SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681729SSTA1"> State</span> <span class="joblocation jobstate" id="929681729SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="929681729FRFM1"> Communications Public Relations Political Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM929735409" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR929681727" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR929681727"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_929681727_1_611203500" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="929681727JSTD1"> 12/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="929681727EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="929681727JTIT1"> Sales Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="929681727COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="929681727JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681727JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="929681727JDES1" itemprop="description"> <ul> <li> Respond to member inquires via email or phone.</li> <li> Establish referral programs using OTF sales system.</li> <li> Sell memberships or upgrades.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_929681727_2_611203501" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="929681727JSTD2"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="929681727EDDT2"> 11/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="929681727JTIT2"> Marketing Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="929681727COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="929681727JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681727JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="929681727JDES2" itemprop="description"> <ul> <li> Promote ridesharing programs by hosting events at client locations.</li> <li> Develop marketing flyers using Publisher.</li> <li> Manage all aspects of event production.</li> <li> Support Field Directors in project management.</li> <li> Manage social media accounts (Facebook, Twitter).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_929681727_3_611203499" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="929681727JTIT3"> Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="929681727COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="929681727JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681727JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="929681727JDES3" itemprop="description"> <ul> <li> Helped film the Malden holiday parade using editing skills.</li> <li> Designed brochures for upcoming events.</li> <li> Collaborated with members of the Malden neighborhood.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_929681727_4_611203498" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="929681727JTIT4"> Staff Writer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="929681727COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="929681727JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681727JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="929681727JDES4" itemprop="description"> <ul> <li> Student -run campus newspaper.</li> <li> Researched information for news articles using library and web sources.</li> <li> Composed and edited informational articles as well as conduct interviews.</li> <li> Gained knowledge in taking photographs and writing captions and sidebars.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_929681727_5_611203502" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="929681727JSTD5"> 11/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="929681727EDDT5"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="929681727JTIT5"> Customer Service/Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="929681727COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="929681727JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="929681727JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="929681727JDES5" itemprop="description"> <ul> <li> Help customers resolve billing questions, collect payments, and renew oil contracts.</li> <li> Answer inbound calls and make outbound calls.</li> <li> Promote oil as a safer choice.</li> <li> Train new hires.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL929681731" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL929681731"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_929681731_1_611203505" style="padding-top:0px;"> <div class="field singlecolumn" id="929681731FRFM1"> billing, brochures,  client, editing, email, event production, film, marketing, Excel, Microsoft Office, Outlook, PowerPoint, Publisher, Word,sales,salesforce </div> </div> </div> </div>

SALES

CENTER SALES Summary Results-oriented customer service manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.  Highlights Leadership skills  Team management Meticulous attention to detail and superb time management skills Persuasive Skilled multi-tasker Scheduling Deadline-oriented Focused on customer satisfaction Conflict resolution techniques Client relations specialist Results-oriented Exceptional motivational skills Effective agent coaching techniques Staff development and training Sound judgment Computer-savvy Calm under pressure Complex problem solving Process and Productivity improvement Natural leader Organized Unsurpassed work ethic Experience Center Sales , 11/2016 to Current Company Name － City , State Answering incoming calls and helping customers with reservations, storage payments, or any other questions they have. Identifying prospective customers using lead generating methods and setting up reservations for various pieces of equipment.  Field an average of 5 0 customer service calls per day. Recommend and help customers select merchandise based on their needs. Serve as liaison between customers, store personnel and various store departments. Confirm that appropriate changes were made to resolve customers' problems with reservations.  Inform customers about sales and promotions in a friendly and engaging manner. Processed up to 30 customer orders per day. Track down sources of special products and services to meet customers' special needs. Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. I deal with some confidential information such as the name on credit cards, the card number and expiration date, storage information, addresses, and emails.  Completed documentation for product and service sales. Update database with customer and sales information. Establish new customer accounts. Provide accurate and appropriate information in response to customer inquiries. Address customer service inquiries in a timely and accurate fashion. Excelled in exceeding daily goals. Achieved high sales percentage with consultative, value-focused customer service approach. Compute accurate sales prices for rental and purchase transactions. Express appreciation and invite customers to return to the store.  Develop  a relationship with  new customer prospects or referrals. Regularly seek out opportunities to up sell and add on additional merchandise. Communicate all merchandise needs or issues to appropriate supervisors. Generate leads for new sales through telephone contact with customers. Manager on Duty/ Team Lead , 03/2011 to 09/2012 Company Name － City , State   Developed effective relationships with all call center departments through clear communication.  Ran reports and supplied data to fulfill customer report requirements. Ensured that no shift was under or overstaffed by completing daily and weekly staffing schedules according to expected business volumes. Coordinated break and meal periods for staff according to activity levels. Directed employees through their daily routines. Provided leadership to a team during a shift. Motivated staff to deliver better results. Monitored staff performance during a shift and addressed any shortcomings. Mentored and trained new employees. Wrote up shift reports. Made sure that all staff were properly dressed and enforced grooming and appearance standards. Ensured the correct staffing levels for each shift. Completed payroll records and ensured that all staff files were up to date. Being involved in and contributing to team meetings. Making sure that all staff had the basic skills training needed to perform their jobs. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Monitored the daily activities of 10-40 customer support team members. Interviewed, hired and trained new quality customer service representatives. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations.​ Receptionist/ Office Clerk , 07/2007 to 09/2008 Company Name － City , State   Planned travel arrangements for 15-20  staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion.   Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents.   Receptionist , 10/2004 to 08/2005 Company Name － City , State Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Received and distributed faxes and mail in a timely manner. Properly routed agreements, contracts and invoices through the signature process. Organized files, developed spreadsheets, faxed reports and scanned documents. Posted open positions on company and social media websites. Made copies, sent faxes and handled all incoming and outgoing correspondence. Supplied key cards and building access to employees and visitors. Dispersed incoming mail to correct recipients throughout the office. Wrote reports and correspondence from dictation and handwritten notes. Planned meetings and prepared conference rooms. Served as central point of contact for all outside vendors needing to gain access to the building. Maintained the front desk and reception area in a neat and organized fashion. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Payoff Specialist , 12/2001 to 06/2003 Company Name － City , State Responsible for filling out credit applications for customers interested in refinancing their automobile loans. Answered any questions in reference to the refinancing process. Transferred calls to the appropriate party when needed. When I worked in the payoff department I had the responsibility of calling financial institutions and getting the payoff amount of the customer's current vehicle loan. Generating reports with the payoff information for the loan officers. Assisting loan officers as needed with overflow calls and any other work they needed done. child care provider/ manager , 06/1998 to 11/2001 Company Name － City , State I was responsible for the care of children, making their lunches, dropping them off and picking them up from school, planning daily activities and learning time for them, handing out paychecks to employees at the end of the week, making sure parents had their payments in on time, going through the children's folders to make sure all paper work was up to date and filled out correctly, giving tours of the facility to prospective parents, and making sure the facility was clean and locked up at the end of the work day. Education High School Diploma : general , 2000 John F Hodge High － City , State , USA Coursework in Marketing, Business Management and Communications.  Member of  Debate and Speech Clubs.  Student government representative.  Data Entry Office Assistant Certificate.  Languages Fluent English reading and writing Technical Skills and Qualifications Microsoft Word, Excel, Power Point, Outlook

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME926485403" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_926485403_1_608928035" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="926485403FNAM1"> </span> <span> </span> <span class="field" id="926485403LNAM1"> CENTER SALES</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM926485421" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM926485421"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485421_1_608928047" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="926485421FRFM1"> <span class=""> Results-oriented customer service manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. </span> </div> </div> </div> <div class="section" id="SECTION_HILT926485424" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT926485424"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485424_1_608939500" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="926485424SKC11"> <ul> <li class=""> Leadership skills </li> <li class=""> Team management</li> <li class=""> Meticulous attention to detail and superb time management skills</li> <li class=""> Persuasive</li> <li class=""> Skilled multi-tasker</li> <li class=""> Scheduling</li> <li class=""> Deadline-oriented</li> <li class=""> Focused on customer satisfaction</li> <li class=""> Conflict resolution techniques</li> <li class=""> Client relations specialist</li> <li class=""> <span class=""> Results-oriented </span> </li> </ul> </td> <td class="field twocol_2" id="926485424SKC21"> <ul> <li> Exceptional motivational skills</li> <li> Effective agent coaching techniques</li> <li> <span class=""> Staff development and training</span> </li> <li class=""> Sound judgment</li> <li class=""> Computer-savvy</li> <li class=""> Calm under pressure</li> <li class=""> Complex problem solving</li> <li class=""> Process and Productivity improvement</li> <li class=""> Natural leader</li> <li class=""> Organized</li> <li class=""> Unsurpassed work ethic</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR926485405" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR926485405"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485405_1_609015863" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT1"> Center Sales</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD1"> 11/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES1" itemprop="description"> <span class=""> Answering incoming calls and helping customers with reservations, storage payments, or any other questions they have. Identifying prospective customers using lead generating methods and setting up reservations for various pieces of equipment. <span class=""> Field an average of 5<font color="#000" style="color: rgb(0, 0, 0);"> 0</font> customer service calls per day. <span class=""> Recommend and help customers select merchandise based on their needs. </span> </span> </span> <span class=""> Serve as liaison between customers, store personnel and various store departments. </span> <span class=""> Confirm that appropriate changes were made to resolve customers' problems with reservations. <span class=""> Inform customers about sales and promotions in a friendly and engaging manner. <span class=""> Processed up to 30 customer orders per day. <span class=""> Track down sources of special products and services to meet customers' special needs. </span> </span> </span> </span> <span class=""> Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. I deal with some confidential information such as the name on credit cards, the card number and expiration date, storage information, addresses, and emails. <span class=""> Completed documentation for product and service sales. </span> </span> <span class=""> Update database with customer and sales information. </span> <span class=""> Establish new customer accounts. <span class=""> Provide accurate and appropriate information in response to customer inquiries. <span class=""> Address customer service inquiries in a timely and accurate fashion. <span class=""> Excelled in exceeding daily goals. <span class=""> Achieved high sales percentage with consultative, value-focused customer service approach. <span class=""> Compute accurate sales prices for rental and purchase transactions. <span class=""> Express appreciation and invite customers to return to the store. <span class=""> Develop <font color="#000" style="color: rgb(0, 0, 0);"> a relationship with</font>  new customer prospects or referrals. <span class=""> Regularly seek out opportunities to up sell and add on additional merchandise. <span class=""> Communicate all merchandise needs or issues to appropriate supervisors. <span class=""> Generate leads for new sales through telephone contact with customers. </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926485405_2_608928038" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT2"> Manager on Duty/ Team Lead</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD2"> 03/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT2"> 09/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES2" itemprop="description"> <p style="text-align: left;"> <span class="">  </span> </p> <p style="text-align: left;"> <span class=""> Developed effective relationships with all call center departments through clear communication. </span> Ran reports and supplied data to fulfill customer report requirements. Ensured that no shift was under or overstaffed by completing daily and weekly staffing schedules according to expected business volumes. Coordinated break and meal periods for staff according to activity levels. Directed employees through their daily routines. Provided leadership to a team during a shift. Motivated staff to deliver better results. Monitored staff performance during a shift and addressed any shortcomings. Mentored and trained new employees. Wrote up shift reports. Made sure that all staff were properly dressed and enforced grooming and appearance standards. Ensured the correct staffing levels for each shift. Completed payroll records and ensured that all staff files were up to date. Being involved in and contributing to team meetings. Making sure that all staff had the basic skills training needed to perform their jobs. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Monitored the daily activities of 10-40 customer support team members. Interviewed, hired and trained new quality customer service representatives. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations.​</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926485405_3_608928039" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT3"> Receptionist/ Office Clerk</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD3"> 07/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT3"> 09/2008</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES3" itemprop="description"> <div> <span class="">  </span> </div> <div> <span class=""> Planned travel arrangements for <font color="#000" style="color: rgb(0, 0, 0);"> 15-20</font>  staff. <span class=""> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. <span class=""> Maintained the front desk and reception area in a neat and organized fashion.</span>  <span class=""> Designed electronic file systems and maintained electronic and paper files. <span class=""> Made copies, sent faxes and handled all incoming and outgoing correspondence. </span> <span class=""> Organized files, developed spreadsheets, faxed reports and scanned documents. </span> </span>  </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926485405_4_608928041" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT4"> Receptionist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD4"> 10/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT4"> 08/2005</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES4" itemprop="description"> <span class=""> Received and screened a high volume of internal and external communications, including email and mail. </span> <span class=""> Managed daily office operations and maintenance of equipment. </span> <span class=""> Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. </span> <span class=""> Received and distributed faxes and mail in a timely manner. </span> <span class=""> Properly routed agreements, contracts and invoices through the signature process. </span> <span class=""> Organized files, developed spreadsheets, faxed reports and scanned documents. </span> <span class=""> Posted open positions on company and social media websites. </span> <span class=""> Made copies, sent faxes and handled all incoming and outgoing correspondence. </span> <span class=""> Supplied key cards and building access to employees and visitors. </span> <span class=""> Dispersed incoming mail to correct recipients throughout the office. </span> <span class=""> Wrote reports and correspondence from dictation and handwritten notes. </span> <span class=""> Planned meetings and prepared conference rooms. </span> <span class=""> Served as central point of contact for all outside vendors needing to gain access to the building. </span> <span class=""> Maintained the front desk and reception area in a neat and organized fashion. </span> <span class=""> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. </span> <span class=""> Designed electronic file systems and maintained electronic and paper files. </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926485405_5_608928043" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT5"> Payoff Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD5"> 12/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT5"> 06/2003</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES5" itemprop="description"> <p> Responsible for filling out credit applications for customers interested in refinancing their automobile loans. Answered any questions in reference to the refinancing process. Transferred calls to the appropriate party when needed. </p> <p> When I worked in the payoff department I had the responsibility of calling financial institutions and getting the payoff amount of the customer's current vehicle loan. Generating reports with the payoff information for the loan officers. Assisting loan officers as needed with overflow calls and any other work they needed done.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_926485405_6_608928044" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="926485405JTIT6"> child care provider/ manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="926485405JSTD6"> 06/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="926485405EDDT6"> 11/2001</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="926485405COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="926485405JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485405JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="926485405JDES6" itemprop="description"> <p style="text-align: left;"> I was responsible for the care of children, making their lunches, dropping them off and picking them up from school, planning daily activities and learning time for them, handing out paychecks to employees at the end of the week, making sure parents had their payments in on time, going through the children's folders to make sure all paper work was up to date and filled out correctly, giving tours of the facility to prospective parents, and making sure the facility was clean and locked up at the end of the work day.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC926485413" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC926485413"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485413_1_608928045" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="926485413DGRE1" itemprop="name"> High School Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="926485413STUY1"> general</span> <span> ,</span> <span class="jobdates" id="926485413GRYR1"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="926485413SCHO1" itemprop="name"> John F Hodge High</span> <span> － </span> <span class="joblocation jobcity" id="926485413SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="926485413SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="926485413SCNT1"> USA</span> </span> <span class="paddedline txtLeft"> <span class="field" id="926485413FRFM1"> <span class=""> Coursework in Marketing, Business Management and Communications. <span class=""> Member of  Debate and Speech Clubs. <span class=""> Student government representative. <span class=""> Data Entry Office Assistant Certificate. </span> </span> </span> </span> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG926485422" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG926485422"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485422_1_608928048" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="926485422FRFM1"> Fluent English reading and writing</div> </div> </div> <div class="section" id="SECTION_SKLL926485423" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL926485423"> Technical Skills and Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_926485423_1_608928049" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="926485423FRFM1"> Microsoft Word, Excel, Power Point, Outlook</div> </div> </div> </div>

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