Issue Description
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email delegation email delegation | GRP_0 |
rqxmaindept ad account keeps getting locked. please unlock. rqxmaindept ad account keeps getting locked. please unlock. | GRP_12 |
skype login issue :440-
summary:unable to log into skype after password change yesterday. | GRP_0 |
unable to connect to vpn unable to connect to vpn | GRP_0 |
outlook issue outlook issue | GRP_0 |
konto scghhnell reaktivieren- laptop ewel7212519 konto scghhnell reaktivieren- laptop ewel7212519 | GRP_24 |
collaboration_platform emails _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
it:_x000D_
mhtyike szumyhtulas is receiving the attached emails._x000D_
these employees do not report to him. please advise why he is receiving these?_x000D_
| GRP_16 |
need to configure printer need to configure printer | GRP_0 |
erp SID_34 password reset. erp SID_34 password reset. | GRP_0 |
erp SID_34 password reset. erp SID_34 password reset. | GRP_0 |
wifi guest account wifi guest account | GRP_0 |
unable to boot laptop unable to boot laptop | GRP_0 |
erp SID_34 password reset done. confirmed with user. erp SID_34 password reset done. confirmed with user. | GRP_0 |
job Job_1953b failed in job_scheduler at: 08/30/2016 10:18:00 received from: [email protected]_x000D_
_x000D_
job Job_1953b failed in job_scheduler at: 08/30/2016 10:18:00 | GRP_6 |
need to setup exchange on corporate iphone need to setup exchange on corporate iphone | GRP_0 |
erp SID_34 password reset done. confirmed with user. erp SID_34 password reset done. confirmed with user. | GRP_0 |
inc1544821 - ticket update inc1544821 - ticket update | GRP_0 |
unable to launch engineering_tool unable to launch engineering_tool | GRP_3 |
ç”å¤: ticket_no1538811::company center authorization
received from: [email protected]
hello rubiargty
need access same as karghyuen.
best | GRP_21 |
problemas de configuração no quick quote as imagens não alteramdnty quando solicitadas dificultando assim a cotação de ferramdntyentas especiais. | GRP_62 |
mapping network mapping network | GRP_0 |
palghjmal1 is not able to run softland client through citrix qohfjpna exphkims (palghjmal1) is not able to run softland client through citrix. it shows an error when loading the application._x000D_
please see attached error. i have uacyltoe hxgayczeed from other pc's and got same problem. | GRP_12 |
install shop_floor_app on my machine install shop_floor_app on my machine | GRP_3 |
outlook cache email query. outlook cache email query. | GRP_0 |
new cpp id can not request initiative. see image attached cphlme01_x000D_
| GRP_21 |
re: ticket_no1538811::company center authorization
received from: [email protected]
hello cathytyma,
update the position title as per request. regarding access please provide copy access person's name.
| GRP_0 |
ç”å¤: ticket_no1538811::company center authorization _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello_x000D_
_x000D_
i'm still waiting for problem resolve. please advise who's approval you still need, or when i can have access._x000D_
_x000D_
| GRP_0 |
whenever i open an email with a jpg attachement i always get a security warning> whenever i open an email with a jpg attachement i always get a security warning> | GRP_3 |
all of the presentations posted for drive this week are not appearing on the approval page. all of the presentations posted for drive this week are not appearing on the approval page. tomashtgd mchectg likes to use the approval page to navigate around the presentations, so i'm sure he will notice it is not working correctly._x000D_
_x000D_
see attached file for details and urls. | GRP_16 |
i can not print. it is asking me to install a print driver i can not print. it is asking me to install a print driver_x000D_
_x000D_
i can not print. it is asking me to install a print driver_x000D_
i did with nothing happened | GRP_0 |
reset passwords for cpmaidhj elbaqmtp using password_management_tool password reset. the | GRP_17 |
erp salary statement my lauacyltoe hxgaycze salary statement was on 6/30/2016. i am continuing to get paychecks, just unable to see salary statement in erp. have been going through the hub._x000D_
_x000D_
| GRP_52 |
s&op
received from: [email protected]
could you please reset my password
uyrpdvoq mbzevtcx
sales manager earthworks european served area – north
[email protected]<mailto:[email protected]>
company infrastructure gmbh
geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq
www.company.com<
| GRP_0 |
ess access for user ghaltiek lsuepvyx (yesilc) ess access for user ghaltiek lsuepvyx. please find error message attached.
phone: 0157 | GRP_2 |
'repeat outbound connection for 135/tcp user id dalgtylam place in quarantine_x000D_
_x000D_
we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from edml8111119/10.16.143.33 to port 135/tcp (remote procedure call (rpc)) of external host 31.199.53.10. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code. we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. 1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call) 2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal) | GRP_69 |
printer driver update printer driver update | GRP_0 |
erp training queries erp training queries | GRP_0 |
problem with office365.com
received from: [email protected]
dear help desk:
my office365 always gives me a blank page, see below for a screen shot. please help.
[cid:[email protected]]
x. jdamieul fandyhgg
phd, us
senior staff engineer
[email protected]<mailto:[email protected]>
| GRP_0 |
repeat outbound connection for 135/tcp user zhengdr placed in palo_virus_quarantine_x000D_
_x000D_
incident overview_x000D_
=========================_x000D_
we are seeing your 54.96.80.216/att-apac-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from aenl8811417/12.41.82.81268 to port 135/tcp (remote procedure call (rpc)) of external host 180.168.41.175. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_
_x000D_
we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_
_x000D_
1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_
2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal) | GRP_30 |
printer configuration printer configuration | GRP_0 |
erp SID_34 password reset. erp SID_34 password reset done. confirmed with user. | GRP_0 |
job Job_1314 failed in job_scheduler at: 08/30/2016 08:20:00 received from: [email protected]_x000D_
_x000D_
job Job_1314 failed in job_scheduler at: 08/30/2016 08:20:00 | GRP_9 |
logon error in erp SID_1 logon error in erp SID_1 | GRP_0 |
circuit outage:usa, nv - divestiture site :secondary vpn circuit is down since at 8:04 am et on 08/30.primary is up what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ___no______ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ______8:04 am et on 08/30________________x000D_
_x000D_
3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? __yes______ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ___________ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 07:52:00 received from: [email protected]_x000D_
_x000D_
job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 07:52:00 | GRP_5 |
sn access _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
please add user vvkatts to ticketing_tool erp finance group._x000D_
_x000D_
let me know if you have any questions._x000D_
_x000D_
_x000D_
| GRP_0 |
outlook not loading outlook not loading | GRP_0 |
can't access expense reporting through employee self service when trying to enter the expense reporting tab to create a new expense report, a window pops up and says critical runtime error and i can't access the expense reporting page. other aspects of my expense reporting page in employee self service don't work as well. | GRP_2 |
windows printing issues / need driver installed on every printer but it does not complete successfully. windows printing issues / need driver installed on every printer but it does not complete successfully._x000D_
print server HostName_769. | GRP_12 |
HostName_145: volume comsumed on /dev/hd3 is more than 85%. HostName_145: volume comsumed on /dev/hd3 is more than 85%. | GRP_47 |
erp SID_34 password reset. erp SID_34 password reset. | GRP_0 |
emails are not working emails are not working | GRP_0 |
impact award password reset. impact award password reset. | GRP_0 |
password reset request. password reset request. | GRP_0 |
password reset through password_management_tool password manager password reset through password_management_tool password manager | GRP_0 |
ad account lock out ad account lock out | GRP_0 |
account locked out in ad account locked out in ad | GRP_0 |
telephony_software 2016 r2 - please can you reset & release my password ? _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello all,_x000D_
how are you?_x000D_
_x000D_
telephony_software 2016 r2 - please can you reset & release my password ?_x000D_
_x000D_
sincères salutations, best | GRP_7 |
microsoft outlook not work - user bhqvklgc vscdzjhg after change the password using password_management_tool, outlook not work.
we've deleted the profiles and reconfigured outlook again, but is asking the password continuously.
user: bhqvklgc vscdzjhg
e-mail: [email protected]
user id: marrthyu
computer name: ekbl8111197
| GRP_0 |
ad account locked out ad account locked out | GRP_0 |
outlook fails to open. outlook fails to open. | GRP_0 |
circuit outage : company-eu-gbr-united kingdom-dmvpn-1921-rtr01.lookup located at united kingdom is down. circuit outage : company-eu-gbr-united kingdom-dmvpn-1921-rtr01.lookup located at united kingdom went down at 05:13 am et on 08/30. | GRP_8 |
HostName_1010: erpstartsrv.exe service is down. HostName_1010: erpstartsrv.exe service is down. | GRP_14 |
erp SID_37 password reset and unlock account request erp SID_37 password reset and unlock account request | GRP_0 |
new password for erp SID_37 (bex) needed _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
could you please provide me a new password for bex?_x000D_
_x000D_
| GRP_0 |
password expires _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
during my holidays my password expires and i couldn't change this._x000D_
| GRP_0 |
job HostName_1019fail_vig_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 05:02:00 received from: [email protected]_x000D_
_x000D_
job HostName_1019fail_vig_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 05:02:00 | GRP_8 |
erp printers ng20 and ng 43 are printing on both sides (erp documents). needs to be changed to single side printing. erp printers ng20 and ng 43 are printing on both sides (erp documents). needs to be changed to single side printing._x000D_
users: _x000D_
mxwibrtg qbsmonwv_x000D_
cwfzldts dlmukhyn_x000D_
uxpytsdk kyamilds_x000D_
_x000D_
| GRP_19 |
erp SID_34 account unlock. erp SID_34 account unlock. | GRP_0 |
setup new ws \strahlraum \xaqzisrk ahbgjrqz setup new ws \strahlraum \xaqzisrk ahbgjrqz | GRP_24 |
setup new ws \strahlraum \ujtmipzv cwdzunxs setup new ws \strahlraum \ujtmipzv cwdzunxs | GRP_24 |
setup new ws \strahlraum \fyedqgzt jdqvuhlr setup new ws \strahlraum \fyedqgzt jdqvuhlr | GRP_24 |
vfx3, 4 interco inwarehouse_tools cannot be processed error: no number range number has been recorded for billing document xxx_x000D_
_x000D_
inwarehouse_tools (all sales org 1268)_x000D_
0340093016_x000D_
9239982988_x000D_
0340006052_x000D_
9239997472_x000D_
_x000D_
| GRP_13 |
der drucker druckt nicht \hp 4200 \rfvmeyho qgtxjsdc der drucker druckt nicht \hp 4200 \rfvmeyho qgtxjsdc | GRP_24 |
setup new ws\ rechner alte schmiede \nfayqjhg kyswcpei setup new ws\ rechner alte schmiede \nfayqjhg kyswcpei | GRP_24 |
reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the | GRP_17 |
unable to print company label _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi it team_x000D_
_x000D_
kindly please assist as we unable to print company label._x000D_
no error message prompted, nothing print out from zebra label printer. | GRP_0 |
windows account locked windows account locked | GRP_0 |
tablet - dell 7350 - 电脑æ’放音频文件没有声音。 please provide details of the issue._x000D_
电脑æ’放音频文件没有声音，skype也没有声音。 | GRP_31 |
please, reset password erp SID_34 production name:shathyra
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:+390
summary:please, reset password erp SID_34 production
user grargtzzt | GRP_0 |
label printer network lost label printer network lost | GRP_31 |
iphone上的skypeä¸èƒ½ç™»å½•ä¸èƒ½å‚åŠ ä¼šè®®ï¼Œè¯·è½¬ç»™å°è´ºã€‚ iphone上的skypeä¸èƒ½ç™»å½•ä¸èƒ½å‚åŠ ä¼šè®®ï¼Œè¯·è½¬ç»™å°è´ºã€‚ | GRP_30 |
vpnä¸èƒ½ä½¿ç”¨ï¼Œè¯·è½¬ç»™å°è´º vpnä¸èƒ½ä½¿ç”¨ï¼Œè¯·è½¬ç»™å°è´º | GRP_0 |
not able to enter/ select account asignment category see attached screenshot | GRP_29 |
druckerzuordnung zum disponenten _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hallo,_x000D_
_x000D_
weil unser erp-drucker rn33 defekt ist, nutzen wir übergangsweise den rn26._x000D_
würden sie bitte deshalb alle disponenten im werk plant_223, die momentan dem rn33 zugordnet sind, auf rn26 ändern?_x000D_
_x000D_
_x000D_
--_x000D_
mit freundlichen grüßen / kind | GRP_5 |
job HostName_1019fail failed in job_scheduler at: 08/30/2016 02:03:00 received from: [email protected]_x000D_
_x000D_
job HostName_1019fail failed in job_scheduler at: 08/30/2016 02:03:00 | GRP_8 |
receiving mails from unknown _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello ,_x000D_
i am receiving some mails from [email protected]<mailto:[email protected]> ,is that a spam mail ?if not , why i am receiving this mails ? please provide the details ._x000D_
_x000D_
[cid:[email protected]]_x000D_
[cid:[email protected]]_x000D_
_x000D_
best | GRP_0 |
job bkwin_HostName_768_inc failed in job_scheduler at: 08/30/2016 01:30:00 received from: [email protected]_x000D_
_x000D_
job bkwin_HostName_768_inc failed in job_scheduler at: 08/30/2016 01:30:00 | GRP_8 |
habe gestern mein passwort geändert. nun verbindet sich outlook nicht mit [email protected]. kann anmeldetaten eingeben, aber fenster kommt immer wieder.... anmeldung gelingt nicht._x000D_
heute nochmal passwort geändert. gleiches problem._x000D_
kann outlook nicht nutzen und keine mails bearbeiten._x000D_
_x000D_
_x000D_
_x000D_
_x000D_
| GRP_0 |
unable to login to shop floor system unable to login to shop floor system _x000D_
_x000D_
error:- authentication failed | GRP_0 |
job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/30/2016 01:10:00 received from: [email protected]_x000D_
_x000D_
job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/30/2016 01:10:00 | GRP_8 |
account locked in erp SID_34 account locked in erp SID_34 | GRP_0 |
i'm not able to login to skype communicator i'm not able to login to skype communicator | GRP_0 |
please help me to set up skype conference calling feature on my company smart phone - i-phone name:nthryitin
language:
browser:netscape
email:[email protected]
customer number:
telephone:+760
summary:please help me to set up skype conference calling feature on my company smart phone - i-phone | GRP_0 |
engineering tool quick search problem engineering tool quick search is not working ,it taking too much time to load the data. please sort out the issue aerp | GRP_11 |
the HostName_80 network connection lost at 9:05 am in apac time , the connection lost has been going on 10 minutes the HostName_80 connection lost at 9:05 am , the connection has been going on 10 minutes ,could you check the reason , | GRP_4 |
users are unable to "open engg work bench unable to open engineering tool
all user in india plant (150 people)
no error message
contact no:- 221 | GRP_25 |
erp SID_34 account locked erp SID_34 account locked | GRP_0 |
job Job_549 failed in job_scheduler at: 08/29/2016 23:18:00 received from: [email protected]_x000D_
_x000D_
job Job_549 failed in job_scheduler at: 08/29/2016 23:18:00 | GRP_8 |
job Job_394 failed in job_scheduler at: 08/29/2016 23:00:00 received from: [email protected]_x000D_
_x000D_
job Job_394 failed in job_scheduler at: 08/29/2016 23:00:00 | GRP_47 |