Issue Description
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HostName_1045:windows disk space utilization alert - on e:\ free space less than 15% and under 5gb free. HostName_1045:(reporting_engineering_tooling - production):windows disk space utilization alert - on e:\ free space less than 15% and under 5gb free. | GRP_12 |
analysis for microsoft excel access (erp business intelligence)
received from: [email protected]
please install analysis for microsoft excel on xrqnyzhb oblghuyf and kvwrbfet jrhoqdix's computer.
ashley employee number is 6656817
vic lonn employee number is 211566061
best | GRP_0 |
job Job_2881 failed in job_scheduler at: 08/31/2016 18:20:00 received from: [email protected]_x000D_
_x000D_
job Job_2881 failed in job_scheduler at: 08/31/2016 18:20:00 | GRP_13 |
ess site sales and markhtyeting tab missing. ess site sales and markhtyeting tab missing. | GRP_0 |
interface: fastethernet0/27 vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down interface: fastethernet0/27 · vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down | GRP_8 |
wifi not working, stuck on yet no networks shown, wont turn off. ony mobile broadband works name:todghtyud usa
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:734-
summary:wifi not working, stuck on yet no networks shown, wont turn off. ony mobile broadband works | GRP_0 |
reg: warehouse_tool communication tickets
received from: [email protected]
hello gso team,
please assign any critical warehouse_tool tickets to network team after my office hours and inform them.
network ops team should be able to resolve the issues and if they need any support intern they will contact me.
with best | GRP_0 |
unable to open outlook unable to open outlook | GRP_0 |
in the work center to do list production orders with crtd are showing up - they should not in the work center to do list production orders with crtd are showing up - they should not - please look at work center 10000 in plant_3_x000D_
stefdgthyo, kahrthyeui, and vinhytry discussed, the hana model is not filtering this information out. we need to add a filter in mii. | GRP_41 |
need added to printer address book \\HostName_1033\tc91 ic
welcome, our next available agent will be with you shortly...
interaction alerting agent.
website visitor has joined the conversation
rakthyesh ramdntythanjesh
hi danghtnuell
fbhyeksq caexmols
hello rakthyesh
rakthyesh ramdntythanjesh
| GRP_3 |
phone numbers for usa canada customer service team are not working, impacting all our customers for australia canada. the global_telecom_1 numbers that are not work are;
calls to these numbers get a recording stating "if you like to make a call please hang up and try again." | GRP_37 |
need to configure printers need to configure printers | GRP_0 |
ticket update on inplant_856223 ticket update on inplant_856223 | GRP_0 |
time format needs to be changed to 24 hours. time format needs to be changed to 24 hours.
computer name: awyw8328926,awyw8911727-plant_5404,awyw8911434-bnsh0504,awyw8911479-awysinic3
-connected to the user system using teamviewer.
-contact :079
-connected to the pc using rdp.
-added the user to the admin group.
-restarted all the pc's.
-help the user change the time zone on all the pc's.
-issue resolved. | GRP_0 |
activity 4 and 5 efficiency too high reported for usa note from omufjcxr ahypftjx - _x000D_
_x000D_
"do you know if the data in the activity 4 column of the work center efficiency report is accurate? for august it is showing very high efficiency, then when i check an order, the cost isn't very far off."_x000D_
_x000D_
"activity 5 also looks strange in the report – for the tipset work center it isn't pulling the correct planned pieces. everything in erp looks good when i pull up the orders – just the report seems to have bad data." | GRP_9 |
windows password reset for jogt harrhntyl windows password reset for jogt harrhntyl | GRP_0 |
job Job_3194 failed in job_scheduler at: 08/31/2016 14:15:00 received from: [email protected]_x000D_
_x000D_
job Job_3194 failed in job_scheduler at: 08/31/2016 14:15:00 | GRP_10 |
vip 1 fax machine with phone number 724- is not working and does not have a dial tone. fax machine with phone number 724- is not working and does not have a dial tone. | GRP_37 |
i need access to the deleted folder on collaboration_platform. i can't find a mti certificate tracking form on collaboration_platform and need to make sure it wasn't deleted. | GRP_16 |
reset the password for cyvdluja oxrkfpbz on other / telephony_software please reset password to telephony_software. | GRP_7 |
collaboration_platform site not launching. _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear it help desk = i am unable to navigate out via internet explorer to places like collaboration_platform or purchasing. also, skype will not open for me, and i can't see other people's availability on outlook or skype. please help_x000D_
yes, i've tried logging off and on, and removing the battery_x000D_
no, i haven't recently changed my homepage, but yes, i did recently change my password using password_management_tool. let me know of any questions. | GRP_0 |
unable to connect to knowledge center in commstorage_product tab unable to connect to knowledge center in commstorage_product tab | GRP_16 |
iscl collaboration_platform sites seem to be down i have tried accessing several bookmarkhtys i have within the "iscl realm of collaboration_platform." looks like i cannot access anything there. other people from our team are having the same issues. | GRP_16 |
unable to upload file on collaboration_platform unable to upload file on collaboration_platform | GRP_0 |
domain account locked out domain account locked out | GRP_0 |
issues to log into ethics course _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi_x000D_
i receive the following error message when trying to log into the current ethics module – might have to do with chaof primarily used e-mail to [email protected]<mailto:[email protected]> – please check and correct – | GRP_23 |
operator forgot login password. qgwypesz fzsdnmrk user id:zemboks 61227 ic_x000D_
welcome, our next available agent will be with you shortly..._x000D_
interaction alerting agent._x000D_
website visitor has joined the conversation_x000D_
rakthyesh ramdntythanjesh_x000D_
hi robhyertyj_x000D_
| GRP_0 |
ticket update on ticket_no0431842 ticket update on ticket_no0431842 | GRP_0 |
call from vitalyst : ms crm dynamics issue call from vitalyst : ms crm dynamics issue
contact : 2813 | GRP_40 |
trying to sign on to purchasing system, but the website will not even load. trying to sign on to purchasing system, but the website will not even load. | GRP_0 |
soflex - dnc is not working. soflex - dnc is not working. unable to connect to datenbank. server HostName_754 should be restarted.
phone: 49 | GRP_12 |
bad monitor - lbdw7402361 bad monitor - lbdw8513472 - near rob ripple | GRP_3 |
bad monitor lbdw7402359 bad monitor lbdw8513460 - near braze line | GRP_3 |
job Job_1918c failed in job_scheduler at: 08/31/2016 12:00:00 received from: [email protected]_x000D_
_x000D_
job Job_1918c failed in job_scheduler at: 08/31/2016 12:00:00 | GRP_6 |
supply_chain_software signin
received from: [email protected]
my password is not working
please reset my password
username matghyuthdw
| GRP_0 |
bad monitor lbdw7402365 bad monitor lbdw7402365 | GRP_3 |
unable to connect to printer i am unable to connect to my printer and print things_x000D_
when i try to print, it says drivers need updated, but if i go to install the drivers i get an error anyways | GRP_0 |
unable to connect to vpn unable to connect to vpn | GRP_0 |
access to bw production SID_37 in erp i can log into bex via the web but it is asking for id and password. i would need access to usa (plant_137), usa (plant_33), usa (plant_92) | GRP_0 |
erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset | GRP_0 |
HostName_106:volume consumed on : c:\ is more than 85% . HostName_106:volume consumed on : c:\ is more than 85% . | GRP_12 |
consultant needs collaboration_platform access consultant, ycimqxdn wtubpdsz, requires collaboration_platform access, the same as nkqafhod xbvghozp. both users are from schneider downs._x000D_
_x000D_
please refer to inc1543039, submitted on august 22nd (and ticket # ticket_no1541640)._x000D_
_x000D_
this is needed as soon as possible, as ycimqxdn wtubpdsz has started his engagement. if he already has access, please provide the credentials he should use for his license._x000D_
_x000D_
please contact me with any questions._x000D_
_x000D_
| GRP_0 |
the hr_tool portal for finance returns an error when trying to run reports the hr_tool portal for finance returns an error when trying to run reports | GRP_0 |
byclpwmv esafrtbh is unable to login to ticketing_tool. byclpwmv esafrtbh is unable to login to ticketing_tool. | GRP_0 |
problem with badge printer. problem with badge printer. | GRP_3 |
logging into mii supervisor dashbankrd results in error pop-up.. 'internal server error' logging into mii supervisor dashbankrd results in error pop-up.. 'internal server error'. user is a member of mii operator and mii supervisor group in ad.
phone; :234- | GRP_41 |
rechner ewew8323546; ewew8323545 neu erzeugen rechner ewew8323546; ewew8323545 neu erzeugen | GRP_24 |
vip 2 : printer not working vip 2 : printer not working _x000D_
_x000D_
driver update prompt | GRP_0 |
issues with mic and screen shatryung on skype issues with mic and screen shatryung on skype | GRP_0 |
when connected to telekom (mobile broadband), the vpn does not work. when connected to telekom (mobile broadband), the vpn does not work._x000D_
error : page can not be displayed._x000D_
vpn works fine with wlan._x000D_
| GRP_0 |
please forward emails to new address. user mexkspfc nocpyxaz
her old email address is no longer valid. it has to stay valid
autoforward it to her new one
her old one is [email protected] | GRP_2 |
ebhsm004 :volume consumed on c:\ is more than 85%. ebhsm004 :volume consumed on c:\ is more than 85%. | GRP_12 |
analysis for office is not working analysis for office is not working | GRP_19 |
skype issue _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi there,_x000D_
_x000D_
i cannot sign into skype and i have an important meeting i need to get on to this morning._x000D_
_x000D_
| GRP_0 |
not able to call telephony_software number of germany former germany location when try to call telephony_software number of germany former germany location (ex. 20445175 or 20455271) we could not hear each others.
i can her them, they can hear me but we cannot communicate each others.
i did a uacyltoe hxgaycze with other locations, ex. france 20666152 or uk 20500000 and it works normally.
| GRP_7 |
ughzilfm cfibdamq called to check if the account are active ughzilfm cfibdamq called to check if the account are active | GRP_0 |
outlook not working: freezing outlook not working: freezing | GRP_0 |
erp running slow _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi,_x000D_
_x000D_
erp is running estorage_productly slow. i am at the usa, il reconditioning plant. with today being the last day of the month, it is imperative that we enter as many orders as possible. can you please look at this?_x000D_
_x000D_
| GRP_0 |
unable to print labels. no connection between the workstation and the server uxhq010. normal printing works. unable to print labels._x000D_
_x000D_
works fine on win 7 systems. issue is only with xp systems._x000D_
_x000D_
printer: wezeb02. it is a barcode printer. | GRP_24 |
the e-time system is not working. the plant controllers are receiving an error message, whenever we try to run a rpt. please review the attached document, in order to view the error message. i can be reached on my cell at 615-or my office 615 | GRP_0 |
share collaboration_platform site
[‎8/‎31/‎2016 1:03 pm]
hi
matheywt rovfghesntine or me are unable to share the global recruiting team site with anyone. please advise.
| GRP_16 |
mm 7154294 - transfer pricing mm 7154294 has an average customer net price (vk13 - ztfn) for 1101 of 20.60 per pc. in october 2015 the price was per pak. why did the price switch from per pak to per pc? i would think that the price of this material should be 20.60 per pak and 2.06 per pc since it is a pack of 10. it is imperative that we fix this issue immediately as we have a short time framdntye to fix the transfer price and avoid overpaying customs duties. please advise. | GRP_13 |
cisco access point is not working. cisco access point is not working._x000D_
mac address : 1819db8e64 | GRP_4 |
change o365 license fron s1 to k1 could you please changes the o365 license of the following employees from "s1" to "k1"
luifdsts olhryhira - 300 1000
cost center pam001
cordrtegd 31544571 hlcrbuqa qznjshwm [email protected]
costarra 31505504 vtdygauw wqxcrzhj [email protected]
santodde1 31544416 tlvwusmh dbwuyxoq [email protected]
santossdm1 31542346 ojtmnpxc klacwufr [email protected]
coutidfrc 3155574 cesarrogerio coutinho [email protected]
santosdfd 31545621 delsonpereira santrtos [email protected]
santoes2 31565653 kgyboafv tlzsrvgw [email protected]
serravdsa 31564500 vagnerlrtopes eeserra [email protected]
| GRP_34 |
error message for hana and not able to open file to run quote file that i need. phone 812. when open up erp analysis for microsoft excel i get error. the error shows following message: "the launcher is exited with error. see log file for more detail. the analysis add-in is not registered correctly" | GRP_0 |
issues with company ebusiness mailbox issues with company ebusiness mailbox | GRP_0 |
hr_tool access _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
good morning,_x000D_
i am unable to run any reports in hr_tool today. it worked fine yesterday._x000D_
_x000D_
please advise._x000D_
| GRP_0 |
skype : personal certificate issue skype : personal certificate issue | GRP_0 |
change date settings-citrix-multiple users
received from: [email protected]
hello team,
i'm writing to you as a request to change the date, for a couple of citrix users, from eastern time (us&canada) to eet(eastern european time).
users for which the date should be changed from eastern time (us&canada) to eet(eastern european time):
· vrtvpopc
· vvrnrtacri
· vvrtgffada
· vvrurtgsur
· vvrtyjakaa
· vvrtymitrd
· vvdeftmea
· vvbgrtyeleb
· vvcodgtjud
· vvggrthhibg
could you please be so kind to perform the changes and let us know is additional information is required from our side?
| GRP_12 |
no audio during meetings no audio during meetings, also, mic doesn't work | GRP_3 |
missing folder in outlook missing folder in outlook | GRP_0 |
unable to get the skype add-in unable to get the skype add-in | GRP_0 |
company logo is still on the printed erp qualtiy certificates hello, _x000D_
_x000D_
please see attached document and e-mail with mynfoicj riuvxdas. _x000D_
when we print out the certificate via vl02n, still the company logo is on the document. _x000D_
_x000D_
we got repeat trouble with custom, deliveries are stopped etc. _x000D_
_x000D_
| GRP_45 |
ticket update on inc1546812 from dslamtcb ezbmonjr ticket update on inc1546812 from dslamtcb ezbmonjr | GRP_0 |
circuit outage:germany-1- (company):20 mbps link to global_telecom_1 mpls circuit is down since at 8:00 am et on 08/31.site have backup. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _____8:00 am et on 08/31_________________x000D_
_x000D_
3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? __yes______ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ___________ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____global_telecom_1 # 000000221254416. _____________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_4 |
printer co16 is not printing. printer co16 is not printing.
server : \\HostName_813
error : update driver.
contact : 812 | GRP_0 |
unable to launch outlook unable to launch outlook | GRP_0 |
query from qdapolnv jlcavxgi query from qdapolnv jlcavxgi | GRP_0 |
lentidão da máquina favor verificar a lentidão da minha máquina, está fora do normal, mesmo sendo final de mês. | GRP_62 |
basis on-call / shift details... _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
team –_x000D_
_x000D_
please find basis weekend/weekday(night) on-call schedule and shift schedule as per attachment. this excel is in the below location in the collaboration_platform. you can save the below link so that you can use this link to find on-call/shift persons and will keep updating the excel with the details as and when required._x000D_
_x000D_
_x000D_
_x000D_
| GRP_0 |
please provide full access to \\HostName_768\rtr\kcompany please provide full access to \\HostName_768\rtr\kcompany | GRP_0 |
unable to connect to vpn unable to connect to vpn | GRP_0 |
password locked
received from: [email protected]
hello,
s.venkbghksh –i no-200535 ,login id :sv1 is locked.pl arrange to unlock the same immediately.
pghjkanijkraj.s.s
| GRP_0 |
browser issue i cannot access company collaboration_platform to sign into hr_tool | GRP_0 |
can not start netweaver _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
during to start netweaver, system require net framdntywork 4.5._x000D_
could you please add that on my pc._x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
_x000D_
_x000D_
mit freundlichen grugermany / with best | GRP_0 |
mobile device activation mobile device activation | GRP_0 |
istallation of programdntymes into the new cpu _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
we've raised a afe for a new spindle uacyltoe hxgayczerig, wherein this cpu & monitors are to be installed, we are sending the same to you for necessary installation of programdntymes like windows 9 operating system._x000D_
request you to do the same by tomorrow._x000D_
best | GRP_19 |
xjmpacye qgxrptnf cannot send delivery notes via zz_mails dear it team, _x000D_
my colleague cannot send herself pdf´s out of erp via zz_mails. _x000D_
the problem already exists since some days. _x000D_
she already looged off an on from erp and windows, but it stil does not work. _x000D_
can you please have a look?_x000D_
| GRP_13 |
printer problem / issue information please complete all required questions below. _x000D_
if not, it will be returned back to the gsc / requester to provide required information_x000D_
_x000D_
• gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_
_x000D_
• printer name / make - model? (ex hq50 – wy98 - hp 8150) hr 17 plus hr 14_x000D_
_x000D_
• detailed description of the problem ? i am receiving an error message window box that states: install driver. when i click to install, it appears that it is working, however, i then get another message that states: the document could not be printed_x000D_
_x000D_
• type of documents not printing? (email – excel – word…etc) all _x000D_
(inwarehouse_tool – delivery note – production order…etc)_x000D_
_x000D_
• what system or application being used at time of the problem? (ex windows / erp /kls) _x000D_
_x000D_
• if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_
_x000D_
• if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_
_x000D_
• if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_
what printer can it be rerouted too? _x000D_
_x000D_
• if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket. | GRP_0 |
multiple shop floor employees getting locked out of mii in usa ohio please help unlock the accounts of the following employees
they are currently unable to log into mii and record production / value add
1) keghn zanegtyla : clock# 6654525
2) pfxwuvce hcbmiqdp : clock# 6656800
| GRP_0 |
need access to my drive (please check her account) _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hallo it team,_x000D_
_x000D_
wie verbinde ich mich zu meinen netzlaufwerk, „apptc"?_x000D_
der zugang ist seit gestern weg._x000D_
_x000D_
danke und gruß,_x000D_
ybhazlqp zfghsxiw_x000D_
_x000D_
_x000D_
[cid:[email protected]_41fdaf0]_x000D_
_x000D_
| GRP_2 |
additional corrections of sales org 1278 and company address/phone numbers required after germany move 1. sales organisation address 1278 – phone number and fax number need to be reversed to original phone/fax number from fürth. 0911…_x000D_
2. plant address plant_124 – phone /fax numbers need to be adjusted to show germany central phone numbers/fax_x000D_
3. company code address of 5278 need to be reverted back! address is in fürth not in germany_x000D_
_x000D_
details are attached to the ticket. | GRP_13 |
setup outlook \ wareneingang \vzqomdgt jwoqbuml setup outlook \ wareneingang \vzqomdgt jwoqbuml | GRP_24 |
outlook not accepting password : outlook 2010 outlook not accepting password : outlook 2010 | GRP_0 |
.rar file query .rar file query | GRP_0 |
ad password reset ad password reset | GRP_0 |
erp problem! - SID_34 - unable to delete customer from personal value list user "ripfghscp" has accidently added one customer to her personal value list.
now the customer shows up in every sales document as "default" not allowing to search for different customers.
please check and provide a short tutorial how to solve this problem.
daily work is heavily influenced!
| GRP_0 |
network outage:barcelona - tesscenter 1:site is hard down since at 5:44 am et on 08/31.no backup on site. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ____5:44 am et on 08/31__________________x000D_
_x000D_
3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? _na_____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? __na______ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ___email______ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ___________ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
edit user is not working edit user hangs forever in the user admin management screen and unable to submit the user assignments. | GRP_21 |
reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the | GRP_17 |