Issue Description
stringlengths 3
14.5k
| Assignment group
stringlengths 5
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|---|---|
access required _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
pl provided access to folder with all rights \\HostName_95\mtdesign\company machine manuals<file:///\\HostName_95\mtdesign\company%20machine%20manuals>._x000D_
_x000D_
with best | GRP_12 |
my sysetem remote access _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear sir,_x000D_
my system is cant able remote access so me look into that .awyw8328084_x000D_
_x000D_
with | GRP_0 |
request for solid works viewer in wrench_engineering_tool _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
kindly provide the solid work viewer in wrench_engineering_tool to my computer,_x000D_
comp name:awyw8911785_x000D_
_x000D_
| GRP_19 |
call from third party to talk to it head to present themselves call from third party to talk to it head to present themselves | GRP_0 |
windows user id
received from: [email protected]
help desk
please provide the windows user id to below user.
user id : gb3ytu
name : g bfghabu
| GRP_0 |
wifi is not working wifi is not working | GRP_0 |
windows account locked windows account locked | GRP_0 |
can not access to skpye for business contact phone:497 or 18621, can not access to skpye for business, user name or password wrong | GRP_19 |
reaktivieren alte laptop hr. mghllenbecfnfk \bctypmjw cbhnxafz reaktivieren alte laptop hr. mghllenbecfnfk \bctypmjw cbhnxafz | GRP_24 |
job Job_728 failed in job_scheduler at: 08/31/2016 03:44:00 received from: [email protected]_x000D_
_x000D_
job Job_728 failed in job_scheduler at: 08/31/2016 03:44:00 | GRP_8 |
issue with hr_tool _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
please look in to the below screenshot and help to resolve the issue._x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
_x000D_
| GRP_53 |
reinstall office2010 \ bctypmjw cbhnxafz reinstall office2010 \ bctypmjw cbhnxafz | GRP_24 |
probleme mit EU_tool \we_wu106 \xaqzisrk ahbgjrqz probleme mit EU_tool \we_wu106 \xaqzisrk ahbgjrqz | GRP_24 |
please switch of tr telephony_software today from 09:30 to 09:45 cet this is last call meeting that was set up by fhtyulvio and all of them have to participate.
if you are not able to do it, and maybe it is even easier, then please remove any abandon that may take place during these 15 mins
| GRP_7 |
last login on company laptop _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
good day._x000D_
_x000D_
please assist:_x000D_
_x000D_
please can you check when/who was the last login was on company laptop ekpl8111112?_x000D_
_x000D_
| GRP_65 |
engineering tool not opening _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear sir/mam,_x000D_
_x000D_
kindly refer the below screenshot. my engineering tool is not opening and showing the below error._x000D_
request you to resolve the issue immediately._x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
best | GRP_0 |
missrouting of printouts: check settings if printing invoiuce to printer ag28 / fürth and change printer to jc00 / _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
settings in erp SID_34 system of printing inwarehouse_tool e.g. 0158047476 are wrong (plant_168 to plant_113 shipments)._x000D_
_x000D_
please change setting to printer jc00, due to no requirement to continue printing these paper in fürth = protect the planet._x000D_
_x000D_
many | GRP_13 |
please change password and pin for the EU_tool please change password and pin for the EU_tool | GRP_59 |
stock issue for mm 1021381 _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello it_x000D_
_x000D_
please help check the issue below, there are 90pcs stock under plant_283, but in code: zme2o, there is 0 stock, so can't run the dn. | GRP_29 |
vpn link _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello_x000D_
_x000D_
i am not able to log on to above network with me windows login credentials._x000D_
_x000D_
_x000D_
please check and resolve, as my work is getting hampered._x000D_
_x000D_
_x000D_
| GRP_0 |
ooo : !3.09.2016issues with mailbox " company"
received from: [email protected]
hello,
i am owner of the common mailbox " company"
i have created a new folder "xxxxx" under the folder inbox for uacyltoe hxgayczeing.
[cid:[email protected]]
all other members of this shared mailbox can not see the folder "xxxxx" and i can not delete it anymore.
i can click on "delete folder" and get no error message, but the folder is still there…
also other members have created folders under the folder inbox – e.g. soedjitv wvprteja (scherfgpd) has created the folder "uacyltoe hxgaycze2".
the folder "uacyltoe hxgaycze2" is only visible for her.
also for me – as the owner – the folder is not visible.
something is wrong with this mailbox.
could you please check.
| GRP_0 |
vfx3 - 1417 - foreign trade data missing dear it team,_x000D_
_x000D_
i checked this morning vfx3, unfortunately, there are still 4 entries, where i do not know what to do._x000D_
can you please check?_x000D_
inwarehouse_tool 0158898835: pricing error_x000D_
inwarehouse_tools 0158947538, 0158027980 and 0158027991: i completed the foreign trade data, but the error is still coming. _x000D_
_x000D_
as we have months end, we need to fix this today._x000D_
_x000D_
| GRP_13 |
电脑è¿è¡Œé€Ÿåº¦è¶…级慢，打开一个erpæ–°çš„ç•Œé¢å’Œæ‰“å¼€office文件都需è¦5秒钟以上。转贺æ£å¹³
received from: [email protected]
hello team,
电脑è¿è¡Œé€Ÿåº¦è¶…级慢，打开一个erpæ–°çš„ç•Œé¢å’Œæ‰“å¼€office文件都需è¦5秒钟以上。转贺æ£å¹³
tuqrvowp fxmzkvqo é’±å”é‘«
human resources
[email protected]<mailto:[email protected]>
| GRP_30 |
wifi disconnecting _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
i am puxiomgy ndjorwab from india branch._x000D_
i am facing issue of wi-fi network disconnecting every 5-10 mins when seated at 2nd floor admin building._x000D_
request you to arrange to resolve at the earliest._x000D_
_x000D_
| GRP_19 |
circuit outage:usa nc vpn circuit is down at 12:32 am et on 08/31. site is up on primary circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ________12:32 am et on 08/31______________x000D_
_x000D_
3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? _____yes___ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ____na_______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? _____na______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
mii password reset & unlock account mii password reset & unlock account | GRP_0 |
unable to login to erp unable to login to erp | GRP_0 |
please process the billing accounting (0372101858) in erp. please process the billing accounting (0372101858) in erp. | GRP_10 |
data card _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear sir_x000D_
_x000D_
i have received new system, but there is no data card along with that._x000D_
kindly arrange to send me data card._x000D_
_x000D_
best | GRP_19 |
engineering tool issue _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear sir_x000D_
_x000D_
i had received new system last week. there was no engineering tool, i downloaded engineering tool but unable to see my old uploaded reports kindly resolve._x000D_
_x000D_
best | GRP_19 |
assignment field for edi posting _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear it team_x000D_
_x000D_
i found that dn number has not been shown on assignment field for edi posting transaction as below. what is the changes or error on this? please confirm_x000D_
we need to use dn number to do intercompany reconciliation on the month end process._x000D_
_x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
best | GRP_10 |
kindly replace the mouse as it is not working kindly replace the mouse as it is not working | GRP_19 |
windows account locked windows account locked | GRP_0 |
engineering_toolä¸Šä¼ ä¸äº† 报è¦æ˜¾ç¤ºæ²¡æœ‰å»ºç«‹ç½‘络连接，但是vpnå·²ç»è¿žæŽ¥ã€‚_x000D_
修改完密ç 之åŽå°±ä¸Šä¼ ä¸äº† 了 | GRP_31 |
erp SID_34 account locked erp SID_34 account locked | GRP_0 |
SID_1 erp uacyltoe hxgaycze - login issue & password reset. _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
help desk_x000D_
_x000D_
following issue is faced when i was trying to login in SID_1 erp uacyltoe hxgaycze. please go through below screen shot & do the needful._x000D_
_x000D_
[cid:[email protected]][cid:[email protected]][cid:[email protected]]_x000D_
_x000D_
since i used this system long back i would like to request you to do password reset. please do the needful at the earliest._x000D_
_x000D_
| GRP_0 |
windows password reset windows password reset | GRP_0 |
erp SID_34 account locked erp SID_34 account locked | GRP_0 |
abend batch job Job_3028 failed in job_scheduler at: 08/30/2016 22:02:23 job name:Job_3028 failed in job_scheduler | GRP_45 |
mii password reset & unlock account mii password reset & unlock account | GRP_0 |
job Job_549 failed in job_scheduler at: 08/30/2016 22:30:00 received from: [email protected]_x000D_
_x000D_
job Job_549 failed in job_scheduler at: 08/30/2016 22:30:00 | GRP_8 |
job SID_50filesys failed in job_scheduler at: 08/30/2016 22:09:00 received from: [email protected]_x000D_
_x000D_
job SID_50filesys failed in job_scheduler at: 08/30/2016 22:09:00 | GRP_8 |
when i create a recurring appointment in mds i get an error record is unavailable when i create a recurring appointment in mds i get an error record is unavailable. this occurred in uacyltoe hxgaycze. see attachment_x000D_
| GRP_40 |
i paid to vendor (2111101830) in aug.29.2016, but i don't clear this vendor in t-code (f-53). i paid to vendor (2111101830) in aug.29.2016, but i don't clear this vendor in t-code (f-53). erp show: no open items were found,but it has item in t-code (fbl1n) . | GRP_10 |
my outlook and skype does not work when i am at home. it only works in the office. name:callie pollaurid
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:724
summary:my outlook and skype does not work when i am at home. it only works in the office. | GRP_0 |
skype ä¸èƒ½ç™»å½•ï¼Œæ示è¯ä¹¦é”™è¯¯ã€‚ skype ä¸èƒ½ç™»å½•ï¼Œæ示è¯ä¹¦é”™è¯¯ã€‚ | GRP_31 |
system not responding system not responding | GRP_0 |
it assistance _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
i'm putting up this it ticket on behalf of nzuofeam exszgtwd whose notebook cannot boot up due to hardware failure._x000D_
_x000D_
please assist immediately. | GRP_19 |
multiple display not working multiple display not working | GRP_0 |
erp account unlock erp account unlock | GRP_0 |
tablet not booting tablet not booting | GRP_0 |
log in permissions not working. need to change password also. please call me name:etlfrucw ziewxqof
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:519
summary:log in permissions not working. need to change password also. please call me
ic
welcome, our next available agent will be with you shortly...
interaction alerting agent.
website visitor has joined the conversation
rakthyesh ramdntythanjesh
hi dartvis
| GRP_0 |
主机ä¸èƒ½å¼€å¯ 主机ä¸èƒ½å¼€å¯ï¼Œç”µæºç¯æ£å¸¸ï¼Œä¸»æœºé¢æ¿1ã€3指示ç¯å¸¸äº® | GRP_48 |
打开office 2013显示是未ç»æŽˆæƒäº§å“ 打开outlookã€ppt显示是未ç»æŽˆæƒäº§å“,望解决。 | GRP_48 |
network outage: russia - warehouse network is down since 6:30pm et on 08/30/2016 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _________6:30pm et on 08/30/2016_____________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ____na____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? _____na______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? _____no______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
circuit outage at milan, it- divestiture since 8pm et 08/30. site is on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ___8pm et 08/30___________________x000D_
_x000D_
3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ____yes____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ___________ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
login to mii issue. login to mii issue. | GRP_0 |
email & calendar on my phone _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
i just received a replacement of my company supplied phone. i have set it up but need for it to be given access to my email, contacts and calendar. if this is not the right place to make this request please let me know. | GRP_0 |
expense report
received from: [email protected]
my expense report will not submit to my manager, it only saves. please submit. this has happened on all my expense reports.
[cid:[email protected]]
michjnfyele l. jenhntyns
plant manager
[email protected]<mailto:[email protected]>
| GRP_68 |
folder access for jywvemun qngschtz from: nwfodmhc exurcwkm _x000D_
sent: wednesday, august 31, 2016 2:28 am_x000D_
to: naruedlk mpvhakdq_x000D_
cc: jywvemun qngschtz; weszfyok fbadnjhu_x000D_
subject: re: wg: br reporting - juni und juli-zahlen für zeitkonten und urlaubsstände fehlen_x000D_
_x000D_
hi simfghon,_x000D_
_x000D_
kindly note that there are multiple folders under \\eagcldaten\teams\br reporting\_x000D_
_x000D_
please mention which specific folder access has to be given._x000D_
_x000D_
| GRP_34 |
password reset for xhaomnjl ctusaqpr password reset for xhaomnjl ctusaqpr | GRP_0 |
password reset request password reset request | GRP_0 |
ticket update on inplant_855685 ticket update on inplant_855685 | GRP_0 |
can't add a note to an account on the mobile can't add a note to an account on the mobile. i wanted to be able to demonstrate this in a meeting tomorrow but this error is blocking the ability to add a note. | GRP_40 |
stock transfer pricing error - intercompnay inwarehouse_tool did not reverse they reversed the intercompany shipment but the intercompany inwarehouse_tool did not reverse. i ran the billing document tables and do not see the reversal there either._x000D_
(see attached email) | GRP_10 |
unable to print from dv28 unable to print from dv28 | GRP_0 |
account unlock account unlock | GRP_0 |
can you tell me the phone number for office 44 at the usx tower?
received from: [email protected]
mikhghytr wafglhdrhjop
sr. manager, global ethics and compliance programdntys
| GRP_0 |
login script pop up query login script pop up query | GRP_0 |
ticket update on inplant_855239 ticket update on inplant_855239 | GRP_0 |
job Job_1359 failed in job_scheduler at: 08/30/2016 15:01:00 received from: [email protected]_x000D_
_x000D_
job Job_1359 failed in job_scheduler at: 08/30/2016 15:01:00 | GRP_8 |
install project 2013 for petrhyr install project 2013 for petrhyr | GRP_3 |
vip2: printer setup vip2: printer setup | GRP_0 |
erp SID_34 account locked erp SID_34 account locked | GRP_0 |
outlook not connected to server & having queries on connecting to external monitors outlook not connected to server & having queries on connecting to external monitors | GRP_0 |
printer new driver update needed name:kaguhxwo uoyipxqg
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:172
summary:printer new driver update needed | GRP_0 |
engineering tool locked out
received from: [email protected]
hello
i changed my passwords and i tried to log onto engineering tool and it says too many failed attempted. see attached screenshot.
stefyty hunt
prototype tech, product engineering
[email protected]<mailto:[email protected]>
| GRP_0 |
password reset to annette ic_x000D_
welcome, our next available agent will be with you shortly..._x000D_
interaction alerting agent._x000D_
website visitor has joined the conversation_x000D_
rakthyesh ramdntythanjesh_x000D_
hi robhyertyj_x000D_
| GRP_0 |
windows asks to install driver and then won't allow me to print please complete all required questions below. _x000D_
if not, it will be returned back to the gsc / requester to provide required information_x000D_
_x000D_
• gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_
_x000D_
• printer name / make - model? (all printers - even local) _x000D_
_x000D_
• detailed description of the problem ? windows needs to download and install a software driver from the ??HostName_769 computer to print to cl05. (same message for all printers)_x000D_
_x000D_
• type of documents not printing? (email – excel – word…etc) _x000D_
(inwarehouse_tool – delivery note – production order…etc) all documents will not print from any source_x000D_
_x000D_
• what system or application being used at time of the problem? outlook, excel, erp - all of them_x000D_
• if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? shutdown computer and printer. same error message._x000D_
_x000D_
• if erp system, which system? (ex SID_34 / SID_38 / hrp / plm) - all _x000D_
_x000D_
• if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_
what printer can it be rerouted too? _x000D_
_x000D_
• if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket. | GRP_0 |
office 365 activation on corporate phone office 365 activation on corporate phone | GRP_0 |
request to reset microsoft online services password for [email protected] request to reset microsoft online services password for [email protected] | GRP_0 |
delete print jobs on prtqc4604 delete print jobs on prtqc4604 | GRP_0 |
i changed my password and now cant sign into skype name:mikhghytr
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:971
summary:i changed my password and now cant sign into skype | GRP_0 |
eror message on refreshing the bex analysis. error atached. eror message on refreshing the bex analysis. error atached.
phone: 724 | GRP_9 |
hr_tool queries for former employee : hanghdyle hr_tool queries for former employee : hanghdyle | GRP_0 |
re: ticket_no1538811::company center authorization _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi,_x000D_
_x000D_
this is approved._x000D_
_x000D_
| GRP_0 |
ticket update for inplant_855685 ticket update for inplant_855685 | GRP_0 |
request for temporary access to f.80 mass reversal _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello. i need to request 1 week temporary access to f.80 in erp SID_34 to correct duplicate payments in erp. | GRP_2 |
problem with erp not updating orders after getting picked through warehouse_tool problem with erp not updating orders after getting picked through warehouse_tool | GRP_18 |
ticket update for inplant_855671 ticket update for inplant_855671 | GRP_0 |
outlook not launching outlook not launching._x000D_
-connected to the user system using teamviewer._x000D_
-reconfigured the mscrm._x000D_
-caller confirmed that he is now able to see the emails on outlook._x000D_
-issue resolved. | GRP_0 |
ticket update regarding ticket_no1543461 from tqvpohwj tbkywpqz ticket update regarding ticket_no1543461 from tqvpohwj tbkywpqz | GRP_0 |
need to map/add network printer need to map/add network printer | GRP_0 |
jerghjemiah brock, your windows password is expiring soon!!i need assistance resetting my password. jerghjemiah brock, your windows password is expiring soon!!i need assistance resetting my password. | GRP_0 |
unable to send email to hrscc team from external email address unable to send email to hrscc team from external email address | GRP_26 |
all permissions for discounts has been removed for znq,zno,znr, zns need to be restored for the whole mti team all permissions for discounts has been removed for znq,zno,znr, zns need to be restored for the whole mti team | GRP_0 |
unable to launch erp. logon balancing error unable to launch erp. logon balancing error | GRP_0 |
ticket update on ticket_no0434826 ticket update on ticket_no0434826 | GRP_0 |
please identify source user involved in processing deletion of terminated user from: ugyothfz ugrmkdhx
sent: tuesday, august 30, 2016 8:21 pm
to: zkevitua nesbfirjeerabhadrappa <[email protected]>
cc: hnynhsth jsuyhwssad <[email protected]>
subject: rjtnlocs fclswxkz (tanrgty)
hello aghynil,
request your assistance in identifying the source user who processed the deletion of the terminated user (in subject). let me know if you need a sn ticket to be created. | GRP_39 |
HostName_1007: volume consumed on c:\ disk is more than 85%. HostName_1007: volume consumed on c:\ disk is more than 85%. | GRP_12 |