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6,000,026,480 | 6,001,168,039 | Technology | Google General Tips & Help | 1 | 2 | Google Document URL tricks for sharing and forcing copies | Google Doc share settings, force copy, sharing google docs, getting sharable link, turn on sharing | .
Keywords: Google Doc share settings, google sheet share settings, google slides share settings, force copy, sharing google docs, getting sharable link, turn on sharing,
Aliases: Google Drive, Google doc
The following is from the Learning in Hand with Tony Vincent site.
https://learninginhand.com/blog/google-document-url-tricks
G Suite apps include Google Documents, Sheets, Slides, and Drawings. These apps can provide shareable links. Shareable links can be used for publishing a document or for collaboratively editing a document.
Documents are only accessible by you (the owner) unless you turn link sharing on. One way to turn on link sharing is by clicking the Share button in an open document. Then you'll see an option to Get shareable link. Clicking that option turns link sharing on and copies the link to your clipboard. The link is set to Anyone with the link can view. You can change this to Anyone with the link can comment or edit.
Once you have the shareable link copied, you can paste it into a document, webpage, link shortener, Twitter, Facebook, etc. By replacing /edit in the URL, you can do some pretty nifty tricks. You can transform a shareable link into a Preview, Copy, Template, or PDF link.
Below are glanceable graphics for each kind of link. See full website above for detailed descriptions and tips.
| 2021-03-26T17:11:09 | 1,710,364,776,000 | 1,710,364,776,000 | 2025-04-01T00:00:00Z | 1 | 0 | 0 | 0 |
6,000,023,251 | 6,000,542,926 | Technology | Google General Tips & Help | 1 | 2 | Google Share Options and Schoology's Google Drive Assignment tool | Google Drive Share Options, Google Drive File Permissions, Schoology Google Drive Assignment | Keywords: Google Share Options, Permissions, Google Drive Assignment
Aliases:
<span class="fr-mk" style="display: none;"> </span> | 2020-05-03T14:02:15 | 1,710,753,091,000 | 1,710,266,405,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,030,031 | 6,000,542,933 | Technology | Google General Tips & Help | 1 | 2 | Google Workspace Basics for Students | google, workspace, edtools, student, drive | Keywords: google, student, edtools, drive, workspace
Aliases: Google Workspace
Google workspace introduction for students.
<span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span>
| 2022-03-25T13:21:11 | 1,710,753,098,000 | 1,710,266,092,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,030,318 | 6,000,736,645 | Technology | Google Keep | 1 | 2 | Google Keep Cheat Sheet | Google, Keep | Keywords: Google Keep
Aliases:
See this Cheat Sheet by Shake Up Learning's Kasey Bell
Google Keep Cheat Sheet
| 2022-04-22T22:46:10 | 1,710,753,098,000 | 1,710,264,548,000 | 2025-04-01T00:00:00Z | 2 | 0 | 0 | 0 |
6,000,005,886 | 6,000,542,941 | Technology | Google Sheets | 1 | 2 | Basic Google Sheets | Google Sheets, Editing, Basic, Creating | Keywords: Google Sheets, Editing, Basic, Creating
Aliases:
| 2017-08-10T21:55:51 | 1,710,753,085,000 | 1,710,269,332,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,005,889 | 6,000,542,941 | Technology | Google Sheets | 1 | 2 | Conditional Formatting, Google Sheets | Google Sheets, Conditional, Formatting, Conditional Formatting | Keywords: Google Sheets, Conditional Formatting
Aliases:
| 2017-08-10T21:55:59 | 1,710,753,085,000 | 1,710,269,605,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,038,750 | 6,001,668,715 | Technology | Google Sheets | 1 | 2 | Converting an Excel Spreadsheet to Google Sheets | Drive, Sheets, Convert, Excel, Spreadsheet, Google | Keywords: Google Suite, Google Sheets, Google Docs, Google Slides, Google, Converting
Aliases: Google Sheets, Microsoft Excel
1). Access Google Drive: Open the Chrome Browser and navigate to drive.google.com. This will take you to Google Drive. If you're not already signed in to your Google account, you'll need to enter your psd portal email and password.
2). Upload the Excel File: Once in Google Drive, locate and click on the + New button on the top left corner of the page. Select File upload from the dropdown menu. Navigate to the location on your MacBook where your Excel file is stored, select the file, and click Open to upload it to Google Drive.
** If you are uploading more than one file, you can drag and drop them straight into your Google Drive. **
3). Open with Google Sheets: After the upload is complete, find the Excel file in your Google Drive. Right-click on the file and select Open with, then choose Google Sheets. This will convert the Excel file into a Google Sheets format and open it in a new tab.
Your file has now been successfully converted to the Google Suite. Here a couple of the benefits:
Edit and Save Your File: You can now edit your spreadsheet as needed. Google Sheets will automatically save your changes, so there's no need to manually save the document.
Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account.
| 2023-11-17T18:34:20 | 1,713,204,307,000 | 1,713,204,307,000 | 2025-04-01T00:00:00Z | 3 | 10 | 0 | 0 |
6,000,005,887 | 6,000,542,941 | Technology | Google Sheets | 1 | 2 | How to Insert Charts in Google Sheets | Google Sheets, Images, Insert, Chart | Keywords: Google Sheets, Images, Insert, Chart
Aliases:
| 2017-08-10T21:55:53 | 1,710,753,085,000 | 1,710,270,553,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,452 | 6,001,576,430 | Technology | Google Sheets | 1 | 2 | How to Make a Chart with Data in Multiple Tabs | google, google drive, sheets, spreadsheet | Keywords: Google, Sheets,
Aliases: Spreadsheet, Excel
1. Here I've created an example sheet with some data.
2. Now either create a tab for your graph or click into the tab you would like to create the graph in, I made a separate tab for the sake of ease. Now on the top bar click Insert > Chart.
3. Move the inserted graph to the location you'd like it. Then with the graph selected, go to the right panel and select the type of graph you want to use.
4. Now on the right panel in the data range field, click the little boxes icon.
5. This window will pop up, if you're lucky the range you want will be under "suggested ranges". Otherwise, click into the text field and then to the tab that you want to pull data from. The mini window should still stay up.
6. Now select the range that you want the chart to point at and it should populate in the range text field. If you need to add another range, click "Add another range" and repeat steps 5 and 6 until you have all your data selected. Alternatively you can type in the ranges manually using the following syntax (it has to be exactly right):
'NameOfTab'!Cell:Range
As an example if you want cells 1 through 20 on column A on Tab 2, you would type out the following:
'Tab 2'!A1:A20
6. Now you should have all your data selected properly! If you want further information on how to configure charts, please look at this solutions article or call x3711.
| 2024-06-21T19:05:08 | 1,718,996,801,000 | 1,718,996,801,000 | 2025-04-01T00:00:00Z | 0 | 1 | 0 | 0 |
6,000,005,891 | 6,000,542,926 | Technology | Google Sheets | 1 | 2 | How to Use LucidChart Diagrams for Sheets | Google Sheets, Google, Docs, LucidChart, Timeline, Venn Diagram, Flow Charts |
Keywords: Google Sheets, LucidChart, Timelines, Venn diagrams, Flow Charts
Aliases:
Learn how to use an add-on in Google Sheets to create timelines, Venn diagrams, flow charts, and more.
<span class="fr-mk" style="display: none;"> </span> | 2017-08-10T21:56:02 | 1,710,753,085,000 | 1,710,269,876,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,005,890 | 6,000,542,926 | Technology | Google Sheets | 1 | 2 | How to use AutoCrat to Disseminate Data from G Forms and Sheets | Google Sheets, Docs, AutoCrat |
Keywords: Google Sheets, Docs, Slides, AutoCrat
Aliases:
Automate the creation and sharing of personalized documents with autoCrat.
Autocrat is a multi-purpose document merge tool that allows you to take data from a spreadsheet and merge it into a document via a template. Tell Autocrat which fields to merge via <<merge tags>> and then let Autocrat mass-generate personalized documents. Optionally send the documents as email attahchments. Optionally tell Autocrat to run when new forms are submitted to created truly automated processes.
View the User/help Guide
&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt; | 2017-08-10T21:56:00 | 1,710,753,085,000 | 1,710,269,773,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,005,888 | 6,000,542,941 | Technology | Google Sheets | 1 | 2 | How to use Tables Styles in Google Sheets | Google Sheets, Table, Table Styles | Keywords: Google Sheets, Tables, Table Styles
Aliases:
| 2017-08-10T21:55:57 | 1,710,753,085,000 | 1,710,269,573,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,005,903 | 6,000,542,926 | Technology | Google Sites | 1 | 2 | How to Finalize / Publish your Google Site | Google Sites, Sites, Publish |
Keywords: Google Sites, Publish
Aliases:
HOW TO PUBLISH A GOOGLE SITE
Using the New Google Sites
&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;
First, after you click PUBLISH, complete your URL website address. Put something simple with no punctuation, no capitals, and no spaces. See example below.
Second, (especially if this is a student's website): put a checkmark in "Request publish search engines to not display my site" and put a checkmark in "Editors must review changes before publishing".
Third, click Save.
Now you need to copy the URL website address so that you can paste it in an email to your web manager (often the office manager) in your building/school site. You can also paste this URL in emails to parents, put it in your newsletters home to families, etc.
| 2017-08-10T21:56:25 | 1,710,753,085,000 | 1,710,269,044,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,354 | 6,001,694,359 | Technology | Google Sites | 1 | 2 | Transfer your Google Site | 110 | Keywords: Google Sites, transfer site, share site.
Aliases: Switch owner, leaving district, migrate Google site
Do you have a Google Site that you would like access to once you leave the district? Make sure that you have added your personal Google account as the owner of the site.
To start this process, access your PSD account (your PSD Google account).
The easiest way to access Sites is https://sites.google.com/ when signed in with your district account. You can also access your Google account via the PSD Portal/My PSD, open the Core Tools folder, select Google Workspace, then click on the Google App/waffle icon in the upper right corner next to your profile, and scroll until you see Sites.
Then, to add an owner to your Google Site, do the following:
1. Open your Google Site in the Google Sites editor.
2. Click on the "Share with others" icon at the top right.
3. In the sharing settings, enter the email address of the person you want to add.
4. Select "Owner" from the drop-down menu next to their email address.
5. Click "Send" or "Share" to save the changes.
Here is a video for more specific details:
&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;
For questions about this process contact the Help Desk at 253-530-3711 or email [email protected] | 2024-06-11T15:59:15 | 1,718,123,500,000 | 1,718,123,500,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,038,751 | 6,001,668,715 | Technology | Google Slides | 1 | 2 | Converting a PowerPoint Presentation to Google Slides | .pptx, powerpoint, slideshow, converting, google slides | Keywords: Google Suite, Google Slides, Google Docs, Google Slides, Google, Converting, Slideshow, .pptx
Aliases: Google Slides, Microsoft Powerpoint
1). Access Google Drive: Open the Chrome Browser and navigate to drive.google.com. This will take you to Google Drive. If you're not already signed in to your Google account, you'll need to enter your PSD Portal email and password.
2). Upload the PowerPoint File: Once in Google Drive, locate and click on the + New button on the top left corner of the page. Select File upload from the dropdown menu. Navigate to the location on your MacBook where your PowerPoint file is stored, select the file, and click Open to upload it to Google Drive.
** If you are uploading more than one file, you can drag and drop them straight into your Google Drive. **
** Google Slides has limitations regarding the size of PowerPoint files that can be uploaded and converted. File Size Limit: Google Slides typically has a maximum file size limit for PowerPoint (.ppt or .pptx) files. This limit is usually around 100 MB. **
3). Open with Google Slides: After the upload is complete, find the PowerPoint file in your Google Drive. Right-click on the file and select Open with, then choose Google Slides. This will convert the PowerPoint file into a Google Slides format and open it in a new tab.
Your file has now been successfully converted to the Google Suite. Here a couple of the benefits:
Edit and Save Your File: You can now edit your slideshow as needed. Google Slides will automatically save your changes, so there's no need to manually save the document.
Access Anytime: Your file is now available in Google Drive and can be accessed from any device where you can log into your Google account. | 2023-11-17T18:36:28 | 1,713,204,379,000 | 1,713,204,379,000 | 2025-04-01T00:00:00Z | 1 | 4 | 0 | 0 |
6,000,005,884 | 6,000,542,941 | Technology | Google Slides | 1 | 2 | How to Crop or Resize images in Google Slides | Google Slides, Images, Crop, Resize, Adjust, Insert Image, Edit Image | Keywords: Google Slides, Images, Crop, Resize, Adust, Insert Images, Edit Images
Aliases:
This tutorial looks at some of the new Image Editing option available in Google Slides. We learn how to Insert, Crop, Resize, Adjust and recolor an image:
This video looks at an alternative way to insert images into Google Slides:
| 2017-08-10T21:55:50 | 1,710,753,085,000 | 1,710,270,065,000 | 2025-04-01T00:00:00Z | 0 | 2 | 0 | 0 |
6,000,005,883 | 6,000,542,941 | Technology | Google Slides | 1 | 2 | How to Insert Backgrounds into Google Slides | Google Slides, Insert, presentation, background | Keywords: Google Slides, Insert, presentation, Background
Aliases:
In this tutorial, we learn how to Insert an Image or color as a background. We also Insert/Embed a YouTube video, after inserting this video can be played from within the presentation without having to leave it.
| 2017-08-10T21:55:49 | 1,710,753,085,000 | 1,710,270,087,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,005,885 | 6,000,542,941 | Technology | Google Slides | 1 | 2 | How to add Hyperlinks into Google Slides (Including Youtube Videos) | Google Slides, Hyperlink, Youtube, Embed | Keywords: Google Slides, Hyperlink
Aliases:
How to Use Hyperlinks in Google Slides:
Creating a Text Box for Hyperlinks
Start by creating a text box in your Google Slides presentation.
Inserting a Link
With the text box selected, navigate to the toolbar and click on "Insert link."
Paste the URL of the external website you want to link to in the provided field and click "Apply."
This example uses a link to one of their videos. When in presentation mode, you can click on this link to go to the external website.
Editing the Display Text of a Link
If the display of the hyperlink doesn't look good, you can change it.
Select the link, then click on "Edit link."
Enter the desired display text in the textbox. In the tutorial, they change it to "Watch me" and click "Apply."
Now, only the text "Watch me" is visible, but it's clickable in presentation mode.
Hyperlinking Between Different Parts of Your Presentation
Create an object (like a rectangle) or you can also use text for this purpose.
With the object selected, go to "Insert link."
Instead of pasting an external link, click the dropdown for "Slides in this presentation."
Choose the slide you want to link to, for example, "Slide 2," and click "Apply."
In presentation mode, clicking on this object will take you to the specified slide.
Embedding Videos to Avoid Popups and Suggested Videos
1. Embedding in a Google Slide Deck
Start by creating or opening a Google Slide presentation.
Navigate to the slide where you want to embed the video.
Go to "Insert" then select "Video."
You can search for the video directly in Google Slides or enter the YouTube URL.
Once the video is inserted, you can resize it, but try to maintain its proportion by dragging from the corners.
2. Embedding in Schoology (Pages, Updates, Assignments, Discussions)
Navigate to the area in Schoology where you want to embed the video (e.g., Materials, Updates).
Choose to add materials or create a new update, assignment, or discussion.
Find and click the "Insert Content" button.
Select "Image/Media" then click "From the Web" and choose "Media" to ensure you embed the video and not just an image link.
Go to YouTube, copy the video URL, then paste it into the Schoology link/embed code box and click "Insert Media."
This method embeds the video directly into Schoology, avoiding suggested ads or pop-ups. You can resize the video and add descriptions as needed.
3. Embedding in a Google Site
If you're using Google Sites, navigate to the page where you want to embed the video.
Click on "Insert" on the right navigation bar, then select "Embed."
Enter the YouTube video URL and click "Insert."
Like in Google Slides and Schoology, you can resize the video to fit the layout of your site.
These methods are crucial for maintaining a distraction-free educational environment by avoiding unwanted ads or suggested videos and providing a safer and more focused online learning experience for students and families.
| 2017-08-10T21:55:51 | 1,710,753,085,000 | 1,710,271,399,000 | 2025-04-01T00:00:00Z | 0 | 4 | 0 | 0 |
6,000,005,882 | 6,000,542,941 | Technology | Google Slides | 1 | 2 | Saving Google Slides as PDF | Google Slides, PDF | Keywords: Google Slides, PDF
Aliases:
This tutorial will show you how to Save your Slides document as a PDF format.
&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;
| 2017-08-10T21:55:47 | 1,710,753,085,000 | 1,710,270,113,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,770 | 6,001,576,430 | Technology | Google Workspace | 1 | 2 | Changing Your Profile Picture in Google | Profile, Image, Picture, Google | Keywords: profile image, profile picture, Google Account
Aliases: account image, digital identity
In Google: When signed into your school account (@psd401.net)
Click on the circle in the upper right corner
In the pop-up, click on the camera icon
Click Add profile picture and upload and save image.
| 2024-08-07T21:33:39 | 1,723,066,422,000 | 1,723,066,422,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,769 | 6,001,576,430 | Technology | Google Workspace | 1 | 2 | Embedding Videos in Google Sites | Embed, Videos, Google | Keywords: Embedded, Videos, Google Site
Aliases:
Embed Videos into Google Sites
Open Google Sites and navigate to the page where you want to embed the video.
Click on "Embed" from the right-hand insert menu.
Paste the YouTube video URL and click "Insert."
Like in other platforms, you can resize the embedded video to fit your layout preferences.
| 2024-08-07T21:19:18 | 1,723,065,561,000 | 1,723,065,561,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,033,525 | 6,000,542,926 | Technology | Google Workspace | 1 | 2 | Gmail Basics | Gmail, Gmail Basics, Gmail Tutorial | Keywords: Gmail, Gmail Basics, Gmail Tutorial
Aliases:
&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;
Gmail Basics *Click the link below to jump to the corresponding section of this document.
Gmail Cheat Sheets from Google Workspace Learning Center
Gmail Basic Skills Benchmarks and Learning Resources
Viewing gmail through an Outlook lens
Make Gmail look like Outlook
Additional Resources
Gmail Cheat Sheets from Google Workspace Learning Center
Composing an email
Reading and replying to an email
Organizing your inbox
Gmail Basic Skills Benchmarks and Learning Resources
I Can...
Learning Supports
Find and access my gmail account
From Portal.psd401.net
From Google app icon
Navigate, create, and respond to emails
Create and send email
See new email
Reply to email
Change recipients or subject
Email without an internet connection
Turn vacation or out of office responder on/off
Organize my inbox
Switch to labels from folders
Create labels
Apply labels
Add filters
Star important email
Snooze email
Archive or delete email
Find emails
Search your inbox
Narrow your search
Create Signatures
Create a signature
Add a signature to an email
Edit a signature
Delete a signature
Video meetings and sending messages
Start and join video meetings
Use Chat in Gmail
Change your status in Gmail
Use other tools in conjunction with gmail
Open your Google Calendar and events
Open notes in Google Keep
Open your to-do lists in Google Tasks
Get add-ons
Personalize my Gmail
Add a profile picture to your email
Add a background theme to your inbox
Create email templates
Undo sending your mail
Correct spelling and grammar in Gmail
Get more space for labels
Choose your inbox type
10 Google Workspace tips to improve communication
Maximize productivity and prioritize tasks
Create events right from your inbox
Get your daily agenda in your inbox
Highlight an important email message
Send & save large attachments in Drive
See if someone's immediately available
Multitask with spaces
Set up mail delegation
10 Google Workspace tips to optimize your inbox
Stay focused
Mute email conversations
Automatically add events from Gmail
Schedule email to send later
See new messages at the top of a thread
Manage unwanted messages in Gmail
Viewing Gmail through an Outlook lens (click for Google Training Center resources)
In Outlook...
In Gmail...
View messages and their replies by default as individual entries in your Inbox
Group messages and their replies by default in conversation threads so you see multiple related messages in one view
Spell check automatically while composing
Check spelling after composing
Attach and forward multiple messages
Forward all or select messages in a conversation thread
Delete messages, typically to save space
Archive messages to declutter your inbox
Sort messages by sender, date, or size
Find messages by sender, date, topic, and more using Gmail
Organize messages in folders
Tag messages with labels
Assign color categories to messages
Color-code your labels
Flag important messages
Star or add markers to important messages
Manage incoming email with rules
Manage incoming email with filters
Flag messages for follow-up
Add messages to your tasks list or a Follow Up label
Get desktop mail notifications via Desktop Alerts
Enable desktop notifications in Chrome
Share a mailbox
Delegate your mailbox to individuals or use Google Groups to share more broadly
Make Gmail look like Outlook
I want to
List messages separately
Add a reading pane
View your calendar in your inbox
Create task lists
Create a signature
Use and change keyboard shortcuts
Additional Resources
From Outlook to Gmail: Looking for more tips on transitioning from Outlook to Gmail? See the Google Workspace Learning Center for comparison charts and illustrations showing side-by-side Outlook and Gmail features and functions.
Gmail Intermediate Tips
Gmail Advanced Tips
Accessibility Tools
Troubleshooting
Shake Up Learning Podcast/Blog Time-Saving Gmail Hacks for Teachers
Shake Up Learning Quick Tip of the Week How to Create a Gmail Signature in Google Docs
Snooze an email: If you have an email that you want to put off responding to, or be reminded of later, you can ask Gmail to Snooze it. On the far right, theres an icon that looks like a clock. Click that and Gmail will ask for when you want the email to pop back up in your inbox.
Draft emails from Google Docs
| 2023-03-30T18:31:16 | 1,723,063,247,000 | 1,723,063,247,000 | 2025-04-01T00:00:00Z | 3 | 2 | 0 | 0 |
6,000,040,367 | 6,001,813,135 | Technology | Google Workspace | 1 | 2 | Google - Report Inappropriate Content | 110 | Keywords: Google, Report, inappropriate content
Aliases:
How to Report Inappropriate Content in Google
You can report inappropriate content like websites and pictures that make it thre googles safe search buy comping the link to the page and and the link to the image and posting it here.
https://search.google.com/search-console/safesearch?utm_source=wmx&utm_medium=deprecation-pane&utm_content=safesearch
| 2024-06-13T17:52:45 | 1,723,079,681,000 | 1,723,079,681,000 | None | 0 | 0 | 0 | 0 |
6,000,005,902 | 6,001,521,595 | Technology | Google Workspace | 1 | 1 | How to Create a Google Site | 110 |
Keywords: Google Sites, Create Site, Share Site
Aliases: sites, websites, google sites
Learn how to use Google Sites to share your students work with the school community, create a portal for your class, and create and curate online resources.
Innovative Uses of Google Sites
1. Digital Breakouts
Description: A way for students to collaborate and problem-solve in an interactive manner, similar to a virtual escape room.
Creator Mentioned: Tom Malini, a middle-school digital learning coach.
Tools Used: Google Sites, Google Forms, and Tour Creator (for 360-degree VR tours).
2. Centralized Classroom Resource Hub
Description: A centralized hub on Google Sites for syllabus information, homework assignments, resources links, and a Google Calendar.
Creator Mentioned: Bethany Petty in Missouri.
Benefits: Easy sharing with colleagues, students, and guardians; keeps everyone informed of important dates.
3. Student Portfolios
Description: Portfolios to showcase student growth, consolidate work samples, and prepare college resumes.
Implementation: Used for sharing progress through report cards and tracking growth over time.
Creator Mentioned: Stuart Lee in South Carolina.
Benefits: Allows students to customize and demonstrate their learning.
4. Blogging
Description: Using Google Sites for students to share thoughts and ideas digitally.
Purpose: Helps students practice and build digital proficiency in a safe online space while gaining storytelling confidence.
Creator Mentioned: Susanna Polanco, a foreign language educator.
Application: Creation of interactive blogs for engaging and commenting in Spanish with classmates. This video walks through a quick overview of how Google Sites can be used:
&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;
Step 1: Start Your Site
Navigate to Google Sites: Go to sites.google.com in your web browser. Make sure you're logged into your PSD401 Google account.
Step 2: Choose a Template (Optional)
Select a Template: Google Sites offers various templates for different purposes (e.g., portfolio, project, team). You can choose one that fits your needs or start with a blank template.
Step 3: Customize Your Site
Site Name: Click on the placeholder site name at the top to rename your site.
Insert Content: Use the Insert menu to add text boxes, images, Google Drive files, and other content to your site.
Choose a Theme: Click on the Themes option on the right to select a theme and customize the look of your site with different colors and fonts.
Step 4: Add Pages
Add New Pages: Click on the Pages button on the right, then click the + button to add new pages to your site.
Organize Pages: Drag and drop pages to organize them or create a hierarchy (subpages).
Step 5: Customize Navigation
Navigation Bar: Customize the navigation bar from the Pages menu. You can choose to have it at the top or on the side of your site.
Step 6: Preview Your Site
Preview: Click the Preview button (eye icon) to see how your site looks on different devices (desktop, tablet, and mobile).
Step 7: Publish Your Site
Publish: When you're ready, click the Publish button at the top right.
Set the Web Address: Choose a URL for your site. Note that your site will be available publicly unless you set viewing permissions.
Share or Publish: Click Publish to make your site live. By default your site will be accessible to anyone with a PSD401 staff or student account. You can also share it with specific people or Google Groups if you want to keep it restricted.
Step 8: Share and Collaborate
Collaborate: Use the Share with others icon to add collaborators who can edit the site with you.
Settings: You can manage who can view or edit your site from the Settings menu.
See Get started with Google Sites for more information.
| 2017-08-10T21:56:25 | 1,723,063,247,000 | 1,723,063,247,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,032,783 | 6,000,542,926 | Technology | Google Workspace | 1 | 2 | How to Embed Videos in Google Slides | Embed, Embedded, Videos, Schoology, Google, Slides | Keywords: Embedded, Videos, Google Slides, Embed
Aliases:
Embed Videos into Google Slides
Open Google Slides and navigate to the slide where you want to embed the video.
Click on "Insert" in the menu, then select "Video."
You can search for the video directly within Google Slides or paste the YouTube URL if you have it.
Once you find the video, click on it and then click "Select" to add it to your slide.
You can resize the video but try to maintain its aspect ratio by dragging the corners. You might also want to adjust the slide background to blend with the video.
| 2023-01-04T16:15:52 | 1,723,065,640,000 | 1,723,065,640,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,257 | 6,000,542,930 | Technology | Graduation Credit Requirements | 1 | 2 | PSD Graduation Requirements | 110 | OSPI Transcript FAQs - 2022-2023 FAQs
Credit Requirements
Peninsula School District's Board of Directors has identified credits required for graduation by students' expected year of graduation. In some cases, these requirements are above and beyond the state's minimum requirements.
All students are required to complete:
4.0 credits of English
3.0 credits of Math
3.0 credits of Science
3.0 credits of Social Studies, including:
1.0 credit of U.S. History
1.0 credit of World History
0.5 credits of Civics
0.5 credits of social studies elective
WA State History (usually completed in 7th grade)
2.0 credits of Health and Fitness*, including:
0.5 credits of Health
2.0 credits of Art*
2.0 credits of World Language*
1.0 credit of Career and Technical Education courses, including:
0.5 credit of College, Career, & Financial Explorations
* Some of these requirements may be waived or adjusted based on a Personalized Pathway in the student's High School and Beyond Plan.
Please see your counselor for more information. | 2024-05-28T19:47:34 | 1,716,926,085,000 | 1,716,926,085,000 | 2025-05-31T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,027,272 | 6,000,837,079 | Technology | Handwriting Without Tears (HWT) | 1 | 2 | How to install Handwriting Without Tears (HWT) Fonts (macOS + Windows) | HWT, Handwriting Without Tears | Keywords: handwriting, hwt, fonts, tears
Aliases: HWT
You can install the HWT fonts on your Mac or Windows device to be used with installed applications.
At this time, these fonts are not available in the Google suite applications.
Mac Users: How to use Self Service
1. Install Handwriting Without Tears Fonts using the Self Service App:
2. Because HWT isn't compatible with the Google Suite, and Microsoft Office is no longer supported, macOS users will need to install 'Pages' using Self Service. This is part of the Apple's iWork Productivity Suite and is free:
3. With Pages open, you need to click on 'Format' (top bar) and then 'Show Fonts':
4. Then, you'll just need to ensure 'All Fonts' is selected under 'Collection'.
Once 'All Fonts' is selected, and you browse to the 'H' section under 'Typeface' you should see a list of HWT fonts to choose from:
5. This will allow you to use the HWT Fonts in Apple Pages:
Windows Users: How to use Chocolatey
1. HWT is installed using 'Chocolatey'. Click on the Windows logo in the bottom-left corner (the Start Menu) and search for 'Choc' - you should see 'Chocolatey GUI' - launch this.
With Chocolatey open, ensure 'PSD-Software' is selected. Then, you can search for 'hand' - you should see Handwriting-Without-Tears - double-click on this and install it:
2. Because HWT isn't compatible with the Google Suite, and Microsoft Office is no longer supported, Windows users will need to use the built-in WordPad application.
If Step 1 has been completed, you should see HWT fonts inside WordPad:
If you still need assistance, please submit a Service Central ticket. ? | 2021-06-02T17:33:35 | 1,725,489,412,000 | 1,725,489,412,000 | 2025-04-01T00:00:00Z | 3 | 17 | 0 | 0 |
6,000,033,503 | 6,001,576,430 | Technology | Hearing Accessibility | 1 | 2 | How to enable Live Caption in Chrome | 110 | Keywords: Live Caption, Chrome, Accessibility
Aliases: Web Browser, Google, Closed Caption, Chrome
Summary:
This article will walk you through finding the Live Caption option in chrome, how to turn it on, and where you can customize the settings.
Live Captioning of video content
Live captioning is available in the Chrome Browser and will provide captions for video content
Go to the 3 dots and select Settings from the dropdown
Select Accessibility
Slide toggle to the right to turn on captioning.
You will see a caption box with captions added as the video is played.
Click the X to turn it off.
Customize the captions by selecting Caption Preferences
Quick video review:
| 2023-03-29T16:57:09 | 1,723,135,558,000 | 1,723,135,558,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,034,300 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 1 | ***RETIRED ARTICLE*** Security Camera system - Ednetics login | 110 | Keywords: security system, security camera, front door, security software, surveillance camera, ednetics, door cam
Aliases: security system, security camera, front door, security software, surveillance camera, ednetics, door cam
Peninsula School District uses Ednetics for our Security System Software.
Edenitics does not have an App, it is web-browser based: vms.ednetics.com
Only Principals, Vice-Principals, and the Dean of Students should have access. If other access is requested, approval is needed.
To Log In:
1. Navigate to https://vms.ednetics.com/login in Google Chrome
2. Enter your school email, press next. Enter your school password, press next.
Made with Scribe - Click Here to Take a Look! | 2023-06-29T15:41:30 | 1,724,798,513,000 | 1,724,798,513,000 | 2025-04-01T00:00:00Z | 1 | 0 | 0 | 0 |
6,000,005,988 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | ACD Login Instructions for Help Desk phones | Help desk, Agent Login, Phone, Helpdesk | Keywords:Help Desk, Agent Login, Phone
Aliases:
To log into the ACD queue at the help desk.
Procedure
dial **81 to login
dial ##81 to logout
ACD queue login for helpdesk phones
Dial **81 enter 6708 or 6706 Pw is agint id again
PW username
EXT 3708 login /w 3708
EXT 3716 Login /w 6716
No pin Req when loged in
ACD ready button
On = can take a call
off = not available | 2017-08-10T21:59:30 | 1,727,374,249,000 | 1,710,446,646,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,039,825 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Accessing Windows LAPS Passwords | 110 | Note: When signing into a Windows with the LAPS account, you will need to do a .\ before the username. So it's .\PSDTSD
Prerequisites:
You must be signed into your VM with your admin account.
Your VM must have the latest version of ADUC (Active Directory Users and Computers).
If you're missing the LAPS tab when pulling up a computer, this is likely the case.
Run the below Powershell command as Admin to update to the latest version:
Add-WindowsCapability -Name Rsat.ActiveDirectory.DS-LDS.Tools
You must have Advanced Features turned on in ADUC:
Instructions for accessing LAPS password:
1. Open ADUC
2. Right click either Peninsula.wednet.edu or Computers (PSD > Computers) and click 'Find...'
3. In the Find window that popped up, change the filter from 'Users, Contacts, and Groups' to Computers
Tip: You can do wildcard searching (using asterisks) in the 'Computer name:' field.
For example, if you're searching for LTPSD614492W10 you can enter *614492* and it will still find it:
4. Double-click on the computer you searched for and want to access the LAPS password for.
5. You should see a LAPS tab, just like in the image below. If you don't, look at prerequisites for a possible fix.
If you're remoted to someone, click 'Copy password' to save it to your clipboard, which you should then be able to paste into their computer via ScreenConnect.
If you're physically working on the computer, click 'Show password' to view the password in plaintext.
Tip: The font that Microsoft uses for LAPS can make it hard to distinguish lowercase 'L' from uppercase 'I'. To help with this issue, copy the password into Notepad for better readibility.
Notepad uses a font that makes it very easy to tell the difference.
Note: If the LAPS tab is blank, like in the image below, that means:
1. The computer doesn't have the PSDTSD Local Administrator account.
2. The computer somehow hasn't received the GPO (called 'LAPS - Computer Settings)
It could also be a combination of both.
To fix #1, there is a PDQ Package to push the PSDTSD LAPS account.
To fix #2, ensure the computer is in the appropriate School/Site OU. Then, do a gpupdate /force (a standard user can run that command from cmd).
| 2024-03-27T23:52:00 | 1,727,374,249,000 | 1,712,251,626,000 | None | 0 | 0 | 0 | 0 |
6,000,034,227 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Assign Extension Number on Zoom | 110 | Keywords: zoom, extension, zoom phone, desk phone, phone number
Aliases: zoom, extension, zoom phone, desk phone, phone number
Zoom phone numbers are assigned based on building location and title.
xx01 -xx29 are reserved. The lowest numbers are reserved for roles that are either admin, or consistently in the building (Principals, Office Managers, Librarians, Custodians, etc)
xx27 is for Custodians.
xx30 - xx89 are available for teachers (best practice is to start from the top and work down)
xx90's - reserved for future projects and are not to be assigned
How to assign extension number on Zoom
1. Navigate to https://zoom.us/profile
2. Click "Phone System Management" on the left menu panel
3. Click "Users & Rooms"
4. Click the "Search by Name, Ext. or Number" field and type in the user's name or current extension number.
5. Click on the users name
6. Click "Edit" next to the "Extension Number" field.
7. Type in the new extension, and press save.
8. Next, click the drop down next to the phone number in the "Number(s)" field.
9. Press "Remove"
10. Click "Assign"
11. Search for the new number by its extension, click the box to the left of the field, and press confirm at the bottom of the page.
Your new extension and phone number are now assigned!
| 2023-06-22T21:17:52 | 1,710,441,262,000 | 1,710,436,350,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,061 | 6,001,576,430 | Technology | Help Desk Knowledge Base | 1 | 1 | Board Meeting Setup Guide | 110 | The goal of this section is to walk you through the steps of setting up for and running the board meeting from not knowing anything about how to run them. First this will cover prerequisites, setup, and then running of the board meeting.
Overview w/ Timeline
I strongly recommend reading the entirety of this document either a day before or the morning of the meeting if you have not done one before.
There are a couple materials and a piece of software that youll need before you go to the meeting. Youll want to know how to use the ATEM as well, since that is how youll be running the stream and switching/moving cameras. I suggest going early to practice using the ATEM. Then there are the physical setup aspects, I recommend showing up a couple hours early to get everything set up but you can show up later and later as you get more practice
Prerequisites - At least 6 hours before meeting
How to Use ATEM and Practice - At least 3 hours before the meeting (First time only)
Set Up - 2 hours before the meeting (Once you have some practice you can probably show up 1.5-1 hours ahead instead)
Starting the stream - 5 minutes before the meeting
Prerequisites
Needed Materials
Laptop with Atem Control Software Installed
1x USB hub
Some backup AA and AAA batteries (at least two)
Usually these are already in the boardroom, but having some isnt a bad idea. Just make sure there are some.
Backup HDMI cable
(Nice to have) Backup clicker
Atem Control Software (Big Download, do this ahead of time)
Go to this link: https://www.blackmagicdesign.com/support/download/656e2acb4c8741399a8498685f9afe61/Mac%20OS%20X
Look for Atem Switchers and Download the newest version, there are buttons for Windows or macOS.
Run the installer and install the ATEM Control Software
How to Use ATEM and Practice
How to use the ATEM Mini
There are a few things that you need to understand about the ATEM mini for how we use it. This doesnt cover all functionality of the ATEM but just what we need for our meetings.
There are four channels which are displayed on the middle row on the monitor, 1 through 3 are cameras 1 through 3 respectively. The 4th channel is whatever source the system has selected. For meetings this will always be PC, you will select it on the panel which sits on the left side of the desk.
There are two channels you can have selected at any given time, one is Program and the other is Preview (Right and Left on the monitor top row). Program is the channel that is being displayed to the recording, and preview is the channel which is on deck. In order to change the feed for what is on the stream you push the button for the feed you would like to change to which puts it in the Preview channel, then push either Cut or Auto to switch that feed to the Program channel.
In order to change the camera views, you need to use the panel on the left side of the desk. You just select the camera you want to move, they are 1 through 3 on the panel and on the ATEM. Select the preset which displays what you are trying to show, the presets are listed on the top of the page. If you need to adjust the camera or set up a custom angle, you can manually control the camera.
To display a lower third, youll have to use the interface in the ATEM Control Software. Open the ATEM Control Software and put in the ATEMs IP Address.
ATEM Mini Pro IP: 10.140.0.12
Community Room PC IP: 10.140.0.17
You will have already added your media to the Atem when running the meeting, so just click the media tab on the right hand panel and the dropdown menu will display all your options. Just click one to select the lower third then click Auto to display the lower third, then auto again to make it disappear.
Practice
Spend some time practicing selecting feeds and switching from Preview to Program. I would suggest creating a scenario in your head like x board member is talking and now x board member is talking and moving the camera on the panel then selecting the camera and putting it on Program. Heres another common and good sample situation:
You have the PC set to Program and there is someone doing a presentation. Now one of the board members asks a question, select one of the cameras (1 or 2) and change the view to point at the individual board member that is asking the question using a preset. Then select and put that camera on Program.
Now the person at the podium is responding, select the podium camera, make sure its in the right position, then switch it to Program.
Get comfortable with the presets for the cameras, being familiar with them is going to be really helpful. Sometimes weird and unexpected things happen, and you want to be able to swap that camera over quickly!
Camera Presets
Camera 1:
Preset 1: Lori and Krestin
Preset 2: Natalie
Preset 3: David
Preset 4: Jennifer and Chuck
Preset 5: Student Reps
Preset 6: Entire Board
Camera 2:
Preset 1: Lori and Krestin
Preset 2: Natalie
Preset 3: David
Preset 4: Jennifer and Chuck
Preset 5: Custom
Preset 6: Entire Board
Camera 3:
Preset 1: Podium Normal
Preset 2: Podium Wide
Preset 3: Podium Widest
Preset 3-6: Custom
Camera Rules for Running the Meeting
There are just some general rules that are good to follow when running the meeting, there are some specific parts of the meeting which have special rules. They will be listed here.
Keep the camera on who is talking.
If someone hasnt talked in the meeting, its good practice to display their lower third for 10 to 20 seconds then take it back down.
Try not to move the camera while it is in the program window, this just makes the stream look more professional.
During Public Comment:
Keep the camera on the entire board rather than the podium, we used to show speakers but not anymore at the time of writing this document.
You may be asked to mute the mic, its extremely unlikely because that looks really bad, but there is a chance. In order to mute the microphone look over at the ipad mixer and click the small mute button right above the Master Fader. You can hit the same button to unmute it as well.
During Presentations:
At the beginning of the presentation keep the camera on the speaker, usually they are at the podium.
There is also almost always a lower third for them, display that for about 10-20 seconds.
After they get started with the presentation, you can just leave the stream on the PC feed for the slides.
You can bump out of that view when the board starts asking questions mid-presentation, but you can just leave it on the slides if you think itll be a quick back and forth.
At the end of the presentations the board members almost always have questions. Its best to just track who is talking. Dont feel pressured to switch the camera quickly even if the other person starts talking, wait a few seconds to see if the speaker switches back to one of the board members.
Set Up
Before the Meeting in the Room - All materials in cabinets
Set out all the desk microphones on the board members' spots.
Set out a laptop and charger for each board member EXCEPT Krestin. The laptops have labels for each board member on the bottom.
The Board Members are currently in this order (left to right facing the board): Krestin, Lori, Natalie, David, Jennifer and Chuck.
Set out a wireless mouse at each seat, making sure to take out the USB from the bottom, plug it into the laptop and turn it on.
Run all the microphone cables through the holes at each place, then go back through under the desk and plug in the microphones / chargers and feed the laptop chargers up through the holes.
As you go mute the desk microphones, there is a button on the front that you press and the LED around the base should turn red.
For the microphone cables under the center desk, use the top XLR ports.
Set out the name plates and the gavel for the president.
Set out a wireless microphone and mic stand for the podium, the mic stand is usually in the podium.
Spots tend to look something like this at the end of setup:
Before the Meeting in the Back
Ask Tonya Beattie for lower thirds (name cards).
Unplug the ethernet cable on the back of the ATEM and plug it back in. Your laptop wont be able to talk to it without doing that most of the time.
If speakers were left on, turn them off then on.
Open the Atem Control Software and input the Atems IP (10.140.0.12), then click connect.
Go to Canva and open the shared lower thirds project.
Make the lower thirds that were requested, feel free to duplicate or just write over old slides. Put the name on the top line and the job title on the bottom. Just use the upper line if its multiple people or a group name and just leave the bottom line blank.
Export each of the thirds by going to Share, then change the output settings to PNG, Current Page, Transparent Background.
Go back to the Atem Control Software and open the media tab on the bottom part of the window.
Go to the downloaded lower thirds in your finder and click and drag them into open media slots in the Atem Control Software.
Make sure that the program is set to PC and the PSD logo is up on the panel.
Starting and Running the Stream
Hit record and on air on the Atem, this will start the recording and the screen.
Make sure that the podium mic gets unmuted, Tonya is supposed to do this but its good to just go click it on a couple minutes before starting if she hasnt yet.
| 2024-05-01T16:11:47 | 1,727,374,249,000 | 1,716,345,183,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,727 | 6,001,813,135 | Technology | Help Desk Knowledge Base | 1 | 2 | Changing Ownership in Google Drive | Change Ownership, Google Drive | Keywords: Google Drive, Drive, Change Ownership
Aliases: Drive Change Ownership
You may want to change ownership of files or folders in Google Drive instead of sharing for a few reasons.
1. You are leaving the district and others will need access to your files once you are gone.
2. Someone has already left and you have lost access to files shared with you by that user.
If the latter an IT Ticket will need to be submitted and a member of the Help Desk can do this on your behalf if deemed necessary.
To Change ownership of a file or folder navigate to the location on Google Drive and select the 3 dots.
Select the share menu from the list to open sharing settings.
Click on the person you want to give ownership to and then select transfer ownership.
A confirmation box will appear select yes to continue. Note if you change ownership of a folder you will need to go to each item in that folder and change ownership as well it will not match the folder automatically.
| 2024-07-31T16:47:27 | 1,727,374,249,000 | 1,723,079,587,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,890 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Chromebook - Managed Guest Session Mode | 110 | We have historically had Google OU's called 'Public Use' or 'Office Public Use' with the only changed setting being Guest Mode enabled. This was for parents or non-PSD people to borrow a device while they were in the office, etc.
After we moved Chromebooks to psd-open in February of 2024, they started getting DNS filtered and Firewall filtered whereas there was no network filtering on psd-closed previously.
There was an implication of this that wasn't realized until recently (~August 2024) where, when someone is using the 'Guest Mode' option, ChromeOS does not recognize any certificates that are pushed via the Google Admin console. So even though we push a Securly certificate, if Guest Mode is being used, ChromeOS will not recognize it or honor it. This is intended and expected ChromeOS behavior as confirmed with Google Support. Because of this, simply navigating to gmail.com in Guest Mode was causing 'Connection Insecure' warnings that you could not bypass (Guest Mode only). And again, this is because of Securly DNS filtering + their certificate being recognized.
The solution to this is leveraging Managed Guest Session mode. With Managed Guest Session mode, you have much more control over what is essentially very similar to regular Guest Mode. However, Managed Guest Sessions still honor and respect the Securly certificate that we push out. You can also force-install extensions, which you can't do with Guest Mode. It also made sense to do a little branding customization to take advantage of all the additional control. Another problem with Guest Mode is it seems like devices in the 'Guest Mode' OU with Guest Mode enabled were possibly falling into the hands of Students from disorganization, etc as I saw student sign-ins on a couple when there shouldn't have been any (they should all be dedicated office / public use). With the below settings, it should be much easier for Staff to spot Chromebooks that are set up for public use.
Setup:
Changing Managed Guest Session settings should be done at the root level (edtools.psd401.net). Devices > Chrome > Settings > Managed guest session settings. Here we customize everything.
Maximum user session length - 120 minutes
Custom avatar - PSD branded logo
Custom wallpaper - PSD logo with text that says 'Guest Use Only' and 'Property of Peninsula School District. Unauthorized use is prohibited.'
Incognito mode disabled
Always save browser history
A few additional settings that ensure for a locked-down experience with all of our normal restrictions in place (QUIC blocked, DNS over HTTPS blocked, etc).
To actually enable Managed Guest Session mode, go here: Devices > Chrome > Settings > Managed guest session settings > Managed guest session mode > make sure you drilled down to the OU you actually want it enabled on so you're not enabling it for every Chromebook in the entire district > Change this setting to 'Auto-launch managed guest session'.
Session name to display on login screen: PSD Guest
Auto-launch delay: 0
Enabled device health monitoring: Enabled
The only other settings to change to update the existing Public Use OU's over to Managed Guest session (other than the above step) are:
Devices > Chrome > Settings > Device > Sign-in restriction and change that to 'Do not allow any user to sign in' - this hides the 'Add user button', which if they click that button at the first screen (which is only visible briefly) - for some reason it doesn't show our managed wallpaper. And there's no reason to have that button available in managed guest session.
and
Devices > Chrome > Settings > Device settings > Guest mode > Disable guest mode - with managed guest session enabled, we don't want them using Guest Mode anymore.
So the above settings will enable managed guest session for an OU + disable two settings that should be disabled when managed guest session is enabled/forced. | 2024-08-29T02:11:51 | 1,728,078,793,000 | 1,728,078,793,000 | None | 0 | 0 | 0 | 0 |
6,000,041,668 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Chromebooks - Allowing Deletion of Browser History | Chromebook, Delete Browser History | Sometimes, you may get a request like this:
There is now an OU you can move a Student into, that will allow browser history to be deleted. This needs to be temporary, and they should be moved right back to the OU they were in (take a note of) when you've confirmed they're good.
edtools.psd401.net > Students > Allow Deletion of Browser History
1. Go to Google Admin
2. Directory > Users > Find the User > Change Organizational Unit:
3. Move them into: edtools.psd401.net > Students > Allow Deletion of Browser History
5. It may be instant, or the Student may need to go to chrome://policy and click 'Reload Policies' in order to speed things up and get the updated policy that lets them delete their history. At this point, you should be on the phone with their teacher.
6. Once you have confirmed they were able to delete the history, move the Student (in Google) back to the OU they were originally in. | 2024-11-13T19:48:07 | 1,731,533,892,000 | 1,731,533,892,000 | None | 0 | 0 | 0 | 0 |
6,000,028,192 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Clever - Access Portal As User | Clever, Access Portal | Keywords: Clever, Access Portal
Aliases:
Clever District Admin have the ability to login as another user in order to see what they see. This is very helpful for troubleshooting problems and for training materials.
To do so, need to get to a user's profile. You can get there by either:
1) Clicking Support Tools -> Data Browser. Search for the teacher and click the link with their name.
2) Go into an app, click on the school where the teacher is located, click the link with their name.
Once on the teacher's profile, click "support tools" and "access portal as user".
That will open up a portal session, where you see the portal the way they would. From there you can click on one of the apps, and it will log you in AS them. | 2021-09-14T04:18:24 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,480 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Computer & Device Surplus / Retire Procedure (Windows / macOS / iPadOS / iOS) | Surplus, Procedure, Windows 10, Windows, Windows 11, macOS, iPadOS, iOS | When a device is retired and removed from a School / building - the following Surplus / Retiring procedures should be folllowed.
Continually removing retired devices from all of our various systems goes a long way in keeping everything clean and accurate. These are the following systems that respective devices should be removed from:
Windows
#1 PDQ Connect - https://app.pdq.com - Use your Admin account in your seperate browser. We are charged per-license so it does matter.
1. Search for the computer(s).
2. Check the box(es) next to the computer you want to remove:
3. In the upper-right corner, select 'Delete devices':
#2 Active Directory - RDP into your VM as your admin account
1. Pull up the Active Directory Users and Computer RSAT tool.
2. Right-click on the root of the domain and click 'Find...'
3. Flip 'Find' to 'Computers'. You can wildcard search for hostnames using asterisks. You only need the last 6 digits of the barcode. Click find now:
4. Right-click on the computer object, the select 'Delete' - you will be prompted to confirm:
SentinelOne - No actions needed, as devices auto-decommission after 21 days, at which point they disappear from our console. If the device were to come online again, it pops back in our console.
Note: If the Windows Endpoint is a Server or VM, it likely has Huntress installed on it. Contact the Client Systems Analyst or
macOS:
#1. Jamf Pro - https://jss.psd401.net:8443/ - Use your Admin account in your seperate browser. We are charged per-license so it does matter.
1. If it's a macOS computer to be deleted, browse to 'Computers', if it's an iOS / iPadOS device to be deleted, go to 'Devices'.
2. Then click 'Search Inventory'.
3. If it's a one-off, just enter the serial number in the search field, hit enter:
4. Select the result:
5. Then click 'Delete' in the bottom-right corner:
6. If it's multiple devices and you're working off of a spreadsheet (which will often be the case), copy all of the serial numbers in the column:
7. Go to this website: https://delim.co/ - paste in the serial numbers into the left side, ensure comma is selected, then click the arrow as shown. Copy the generated list of serial numbers where commas have been added:
8. Go back to Jamf and paste in the list of serial numbers now that commas have been added. Jamf needs commas in between Serial Numbers to find them. Then hit enter or click 'Search'.
Note: Jamf has a limit of 100 devices per search. If doing more than 100 at a time you'll need to break them up into chunks. School Manager does not have this same limitation.
9. Click on 'Action' in the bottom-right corner:
10. Select 'Delete Mobile Devices' (or Computers if you're deleting macOS), then click Next:
11. Confirm you want to delete the devices.
#2. Apple School Manager - If devices aren't released out of School Manager, they will just show back up in our Jamf Pro instance after they're wiped.
1. Browse to https://school.apple.com/ - Firefox doesn't work so you'll want to use Safari.
2. Sign in with your Admin account.
3. Click on Devices.
4. Paste in your list of serial numbers to be released:
5. Click on 'All Devices' as shown above.
6. Click 'Release from Organization'
Note: Ensure the serials are correct! Releasing devices that should not be released can cause major headaches with having to wipe devices in order to add them back into our School Manager instance.
7. Confirm you want to release them:
Note: If it says there were issues releasing, the device(s) is likely already released. Download the log file to see why it failed if you'd like.
| 2024-06-27T22:46:12 | 1,731,007,118,000 | 1,731,007,118,000 | None | 0 | 0 | 0 | 0 |
6,000,006,103 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | ConnectED (Reading Wonders) - Elementary Reading | ConnectEd, Reading, Wonders | Keywords: ConnectEd, Reading Wonders, Mcgraw Hill, Elementary
Aliases: McGraw Hill, ConnectED
Rostering Issues: Gather as much information as possible with screenshots (if possible) and put it in a ticket. Relevant information would be the class roster from PowerSchool and the error received by the student and/or teacher. The best way to do this last part is to impersonate the user in question. Include the student number, if applicable. Send it to the Database Analyst.
Curriculum Issues: Move a ticket to the Teaching & Learning workspace in FreshService, and assign it to the Director of Elementary Teaching & Learning and/or the Instructional Facilitator for the district.
Any other issues: Please reach out to McGrawHill support at https://www.mheducation.com/support.html. | 2017-08-10T22:03:19 | 1,710,443,256,000 | 1,710,436,800,000 | 2025-04-01T00:00:00Z | 1 | 0 | 0 | 0 |
6,000,039,227 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Converting Tandem Calendars to PSD PDF's | Tandem, Calendar, Website, Updating, Converting, PDF | 1). Access Tandem Calendar:
Navigate to the Tandem website using the link provided in the ticket.
This is a link to the PSD Tandem website if no link is provided: Tandem Website Link
This is a link to where the PSD calendars live on the PSD website: PSD Calendars Link
You will know you are in the right spot in Tandem if the calendar looks like this:
We need to convert the above calendar into a PDF that looks like this:
2). Convert to PDF:
On the Tandem calendar page, look for a "PDF" button located in the top right corner of the page.
Click the "PDF" button to i initiate the conversion of the Tandem calendar into a PDF format. This will download the converted PDF file automatically into your downloads folder.
3). Uploading the PDF to the PSD Website:
Prepare for the upload by ensuring the downloaded PDF is in the correct format (as shown in the example above).
Contact the Communication Director via ticket or email, and attach the two documents.
As of 02/05/2024, the Communication Director is Danielle Chastaine. Shana Nash also fills in for her every so often.
The Communication Director is someone that has access to Final Site. If they are unable to assist, you need to find someone with Final Site access.
Be sure to include the specific location of where the calendars need to be uploaded. You can do this by copying in the URL of the exact page.
| 2024-02-05T16:20:11 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,041,378 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | Create a Google Shared Drive in Google Admin | Google Admin, Shared Drive, Google Drive, Admin Console | Keywords: Create Shared Drive, Google Admin Console, Google Drive Setup, Shared Drive Permissions, Admin Console Drive Management
Aliases: Set Up Shared Drive, Shared Google Drive Creation, Google Drive Admin, Team Drive Setup, Shared Workspace Google
All google drives should be named with the following format:
(3-character business unit)(space)(sub-unit like class grade or area of authority)
Examples:
PSD ESS Payroll
GHH Athletics
MES 3rd Grade
You should ask the requester who should be in charge of granting access to the drive, themselves, someone else, or multiple people.
When you create the drive, you will be the owner by default. Add the new manager as the owner and remove yourself.
Create a shared drive
1. On your admin/secondary account, go to drive.google.com.
2. On the left, click Shared drives.
3. At the top left, click New.
4. Enter a name for the shared drive (following the guidelines above), and click Create.
5. To add people to it, click on Manage Members.
6. Add members and set their permission level.
Note: For permission level, if youre concerned about members deleting files from a shared drive, give them Contributor, Commenter, or Viewer access only. These members cant delete files. Give members who need to edit files in Google Drive for desktop or in the Chrome OS Files app at least Content manager access.Give collaborators Content manager access so they arent limited in how they work together in the shared drive. Try not to give Manager access unless specifically requested/needed.
7. You can deselect the option "Notify People", if you don't want people to see your admin account email address.
| 2024-10-23T23:31:52 | 1,729,726,590,000 | 1,729,726,590,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,006,105 | 6,000,542,935 | Technology | Help Desk Knowledge Base | 1 | 2 | Device Returns - Summer 2024 | Device, Return, Leaving, Inventory, Retiring, summer, tech, technology, End of Year, 2024, laptop, MacBook, Surface, iPad, Computer | Keywords: End of Year, Device, Return, Leaving, Inventory, summer, summer 2024, 2024, tech, technology, iPad, laptop, computer, tablet, retire, retiring
Aliases: Leaving the district. Retiring. End of contract. Device return.
Please return your tech device(s), charger(s), hub, and any other accessories to one of the following locations:
The librarian at your school
TSD (Tech Services Department), located behind ESC (see information below)
If you have an iPad that you are returning, please follow the instructions listed here: iPad Device Return Instructions Please remember to return your Apple Pencil as well, if you received one.
All laptops will be re-imaged and all data will be deleted from the device by the techs. If you need to save or transfer any of your files from your Google Drive, please follow the directions here: Google Takeout
TSD Information:
Hours- 8:00 AM and 3:00 PM, Monday - Friday. Located in the building behind ESC (district office), between ESC and the bus barn (screenshot of Google Maps below).
Address: 14015 62nd AVE NW, Gig Harbor, WA 98332
| 2017-08-10T22:03:21 | 1,717,440,666,000 | 1,717,440,666,000 | 2025-04-01T00:00:00Z | 13 | 0 | 0 | 0 |
6,000,029,866 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | ESC Campus Software Support | ESC, FileZilla, ibex, HR | Keywords: Ibex, parallels, filezilla, rosetta, labelsanywhere, dymo
Aliases:
MTW
Ibex - HVAC monitoring service (Mark, Reese, Vendor through HVAC foreman)
TRA
Parallels - Remote service for VersaTrans applications [EDIT: They use Traversa now (same company, diff product), not certain if they still use Parallels]
ESC - Student services
FileZilla - FTP client required for OSPI (Used by Student Services Director of Special Ed, they will have the login credentials.)
Install Rosetta ( softwareupdate --install-rosetta). Has no native ARM support.
ESC - HR
LabelsAnywhere - Allowed but not supported. WILL ONLY WORK IN iexplore.exe (so they need to contact LabelsAnywhere for support)
Dymo is the supported alternative.
| 2022-03-09T14:59:17 | 1,727,374,249,000 | 1,710,435,901,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,022,525 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Forticlient - VPN Connection for Windows | VPN, Remote Access | Keywords: VPN, Remote Access, Forticlient, MFA
Aliases:
All VPN connections to the Peninsula School District will now require the use of Forticlient VPN software and a MFA token acquired from the Fortitoken mobile app.
Staff members may only connect with a district managed (issued) device. Use of personal devices to connect to the PSD VPN is prohibited.
The Fortitoken mobile MFA client can be downloaded from the app store for Mac, Windows, iPhone or Android. Search for Fortitoken Mobile. The icon looks like this:
The Forticlient VPN client for Windows can be downloaded here: https://links.fortinet.com/forticlient/win/vpnagent
Install the Fortitoken mobile MFA client on your computer, tablet, or phone.
You will receive a welcome letter from [email protected] with a QR code that you will scan with the Fortitoken mobile MFA client to set up your MFA token generator.
You will use the 6-digit codes generated here to complete your login each time you connect.
Install the Forticlient VPN client on your computer. After completing the install, you are ready to configure the Forticlient VPN client as in the image below:
The preshared key is #2023-tmb5#*xxSAC@#QJrq#F5!2024#
After configuring the client you can connect with your regular district credentials.
After supplying your own district username and password, you will be prompted for your MFA token as in the following image.
Supply the 6-digit token from the Fortitoken mobile MFA client.
| 2020-03-23T23:32:56 | 1,716,477,580,000 | 1,716,477,580,000 | 2025-04-01T00:00:00Z | 22 | 0 | 0 | 0 |
6,000,040,299 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | Google Takeout (Transfer Files From PSD Account to Personal Account via .ZIP) | Takeout | Keywords: Google Takeout, Google Transfer, Account Transfer, Data Transfer, Transfer of Content, Google Takeout.
Aliases: Google Drive transfer, file transfer, account export, file backup, account migration.
Note: Use caution when doing Google Takeouts for former Staff. Please turn the request into a ticket and consult with the team before actually assisting them with the Google Takeout. We are working on developing proper practices and procedures for handling Google Takeout requests.
There are a couple of circumstances when backing up and/or transferring the ownership of your Google Drive materials is necessary. One circumstance is a student leaving the district and/or graduating. Another circumstance is a staff member leaving the district and/or retiring.
Graduating students have from the last day of school until July 1st to do this process, if desired. For staff leaving the district or retiring, we recommend you do the transfer a week before leaving.
Classroom Teachers - Please ensure that student data (names, grades, etc) is not included in the materials that you download from your Google Drive.
There are a couple of options for you to get all your files from PSD Google Account, which are "Google Takeout" and "Transfer your Content".
Both methods allow you to move your data, but they serve different purposes and offer different functionalities. In this article, we will show you about Google Takeout, if you want to see information about the "Transfer your Content" option click here https://psd401.freshservice.com/support/solutions/articles/6000040291
Google Takeout
This option allows you to export and download a copy of your data from various Google services. You can choose between receiving a download link via email or sending the files to a third-party service like Dropbox, or OneDrive. It is ideal for creating a local backup on the hard drive or an external storage device.
Follow these steps to perform a Google Takeout:
1. Log in to your Google account and go to Google Takeout https://takeout.google.com/ Here you can choose the data types you want to export. By default, over 50 data types will be selected. We recommend deselecting all and looking through the list to select what you need. Click on next.
2. Choose the destination, file type (.zip is the most common), and size for the file you'll download from the download link.
Note: If you need to know how much data your account has, you can go to https://drive.google.com/settings/storage and you will see a breakdown of storage usage across Google Drive, Gmail, and Google Photos.
3. Create Export: Click "Create export" and wait for the email with the download link.
4. You'll see an "Export progress" message. It can take a few hours to several days based on the size of the data, and the number of services included
5. When you receive an email called "Your Google data is ready to download", follow the link and download your files to your computer.
What cannot be transferred/downloaded?
Files in Shared drives, files in My Drive where you have viewer access, and files for which the owner has turned off the download, print, and copy options.
After Receiving a Downloadable Archive File
Extract the Files: Use the default file compression utilities such as Archive Utility on Mac, File Explorer on Windows, or Files on Chromebook to unpack/extract the .zip file.
Access Your Data: Browse the extracted files on your computer. These files will include emails, documents, photos, and other data you've chosen to export.
Backup or Transfer: You can store the files on an external drive, upload them to another cloud service, or transfer them to another account as needed.
__________________________________________
Directions directly from Google can be found here:
https://support.google.com/accounts/answer/3024190?hl=en
| 2024-06-04T19:31:20 | 1,732,221,887,000 | 1,732,221,887,000 | 2025-04-01T00:00:00Z | 1 | 154 | 9 | 0 |
6,000,038,634 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Granting Voicemail Only Access to Shared Lines (Zoom Phone) | 110 | Keywords: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, shared lines, voicemail only
Aliases: Zoom, Zoom Phone, Zoom app, Office Phone, Desk Phone, Phone, New Phone, Voicemail, Voice Mail, shared lines
In some cases, there are folks in the district who want access to a shared line's voicemail. This might be someone who helps respond to voicemails, or it could be because the person who normally responds to those voicemails is out of the office for a while. The shared line does not need to ring to their phone, they just need access to the voicemail. This article will demonstrate how to make that happen.
1. Navigate to the "Shared Line" in the Zoom Admin Settings. Click on the "Shared Line Group" tab.
2. Search for the shared line by either name or extension. Click on the name of the extension.
3. Click on the Policy Tab.
4. Click on "Access Member List" underneath the "Voicemail" section.
5. Click on "Add Member" in the top right corner.
6. Search for the member by name or extension and select the member you want to join the group. Click Save.
This person will now have access to the voicemail of this shared line. It will appear both on their physical device (if one is assigned) and on their Zoom App.
If the person does not want access anymore, they can be removed by clicking on "Access Member List" from step 4. Click on the box next to the persons name, and press "Remove".
| 2023-10-31T17:15:48 | 1,710,444,371,000 | 1,710,444,371,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,041,746 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Help Desk: Suspending and Reactivating Accounts | Suspending, Reactivating | Exercise caution for any requests regarding suspending and reactivating accounts. This applies to any requests that come in - via ticket, phone, or in person.
If someone is making the request that is not qualified, please direct them to the ESS Director first.
The only people that are qualified to make these requests are generally people with 'Chief' in their job title, but there are a couple additional people.
Specifically:
- Chief Information Office
- Chief of Schools
- Deputy Chief of Schools
- ESS Director
To suspend someone immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/133
To reactivate someone immediately by a qualified persons request (emergency situations): https://psd401.freshservice.com/support/catalog/items/144 | 2024-11-21T21:18:40 | 1,732,224,178,000 | 1,732,224,178,000 | None | 0 | 0 | 0 | 0 |
6,000,006,112 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Homeroom & Evaluations (School Data Solutions) | Homeroom, Evaluations, SDS, School, Data, Solutions | Keywords: Homeroom, Evaluations, SDS, School Data Solutions
Aliases:
School Data Solutions (SDS) is the parent company for our Homeroom (student data management system) and Evaluations (teacher and principal evaluation data management system).
Users access both of these via the PSD Portal Data & Assessment - Homeroom. Its a single sign-on from the portal.
SDS has a really responsive help desk/ticketing system. Technical help and questions should be referred to the SDS Help ? site.
If the users name, email or role is not correct, the single sign-on will not work.
User roles include Teacher (all teachers assigned students in PowerSchool), Specialist (all school administrators, counselors, and other staff working with multiple grade levels), District Administrator (district view for administrators). Teacher and Specialist users are created from Powerschool.
Homeroom Admin under Logins and Links
Access to view employees in the system:
Check school(s) and role(s) they are assigned to
Check email and application username (first part of email)
Sometimes there is a typo in the username or email that prevents a user from accessing Homeroom or they do not have a role assigned to them.
View Users And Their Person Roles: View to see any issues
Change Application User Email Address: Submit this entry form to change the email address
Change Application User Name: Submit this entry form to change the application username
Specialist Permissions - Assign Specialist to School: Use the entry form to assign the specialist role to a username at a specific school. Answer False if they are only assigned to one school or True if they are assigned to ALL the schools.
Customer Support Desk contact information:
Status: http://status.schooldata.net/
Homeroom Help Center: https://sdshelpdesk.zendesk.com
Phone: 509-688-9536 Email: [email protected] This email address creates a Customer Support ticket. We always have someone monitoring tickets during the business hours and you should be contacted soon after.
Company Website videos page: https://www.schooldata.net/support/videos.aspx
PSD Assessment Admin will assist with issues related to access.
TSD Data Analyst will assist with issues related to SDS data. | 2017-08-10T22:03:33 | 1,710,443,980,000 | 1,710,434,217,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,034,213 | 6,001,521,595 | Technology | Help Desk Knowledge Base | 1 | 2 | How to Create a Filter for Staff Name Change in Gmail | 110 |
1. Navigate to https://mail.google.com/mail/u/0/#create-filter/has=Staff+Member+Account+Name+Changed&sizeoperator=s_sl&sizeunit=s_smb
2. Double-click the "Search in mail" field.
3. Click this icon.
4. Click "Search"
5. Click here.
6. Click "Create filter"
7. Click "Apply the label:"
8. Click "Choose label..."
9. Click "New label..."
10. Type "Staff Name Change"
11. Click this dropdown.
12. Click "Create"
13. Click "Also apply filter to X matching conversations."
14. Click "Create filter"
15. Click "Staff Name Change"
Made with Scribe | 2023-06-22T15:53:33 | 1,727,374,249,000 | 1,710,435,901,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,039,635 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | How to install a new Printer from scratch (or upgrade existing one) | new printer, install new printer | Keywords: New printer, set up new printer, add new printer
Aliases: Install printer, replace printer, print server
1. If this is a brand-new install, locate a suitable active wall port (or secondary Phone ethernet port). If it is upgrading an existing printer, you may generally re-use the same port unless they want the new one in a different spot.
If you aren't sure if the wall port is active or not: You can use a fluke toner tool, or simply connect a phone to it, to make sure it is an active port. If the phone lights up - the port is active and can be used. If the phone doesn't light up, that port will need to be patched in.
If it needs to be patched in: Take note of the port number of the wall port. Find the nearest IDF or MDF. In there, there will be a row of switches and a row of patch panels. Locate the wall port on the patch panel - there will be a corresponding number that will match up. Some schools MDF's are so big (High Schools) - it may have 2 or 3 of the same number. This may be a little bit of trial and error. Using an Ethernet cable, connect the desired wall port to an open port on the nearest switch. Try to be clean with your cable routing. If you successfully connected the correct port to an open switch port, when you go back to the wall port and plug in a phone - it should now light up.
Alternatively to using a wall port, you can use the extra port of a nearby desk phone. If the desk phone is working, the extra port will be active. This phone port should give the printer an IP address with a 0, 1, 2, or 3 on the 3rd octet (X.X.1.X).
Now that you have an active wall port or secondary phone port, you can proceed.
2. Connect the printer, wait a brief moment, then take note of the IP address shown. If it doesn't show an IP address, print the network configuration page.
Note: If it is a brand-new printer that you just unboxed, make sure to select "IT-Managed" when prompted during setup. You will see another option called "Self-Managed". The difference between the 2 options is that with "Self-Managed" - updates are automatic and with "IT-Managed" automatic updates are disabled.
3. On the print server, go to Printers >More Actions >Add Printer.
4. After that, you will get a pop-up window called "Network Printer Installation Wizard". Make sure to select the second option called "Add a TCP/IP ..." and click "Next".
5. Make sure that for "Type of Device" you select "TCP/IP Device", enter the IP address and the Port Name will populate. Leave "Auto detect the printer driver to use" unchecked. Click "Next" and follow the prompts.
6. When selecting a Printer Driver, generally you want to find the same model (in the entire district list) and choose the same driver.
Note: If this is the first time this particular model of printer has been installed, you will need to go to the manufacturer's website and download and install the appropriate printer drivers for the Print Servers operating system. Then, select those drivers.
Note: If there are multiple options choose the newest or latest.
7. Once it finishes installing, you'll get a window where you can rename the printer. Check the option "Share this printer". Then follow our naming convention, both for "Printer Name" and "Share Name" use all caps 3-digit building assignment, followed by a dash "-", then room number (or job title in some cases), another dash "-", then the model number (e.g. M404n). For "Location" write the same name but without the model number, instead, write the exact location without abbreviations. For "Comment" write the whole printer name and exact model.
8. Make sure to check the option "List in the directory". Enabling this makes the printer visible in Active Directory.
9. After this, go to the DHCP server, and convert the DHCP lease for this printer to a reservation.
* Find the printer's IP address in the folder called "Address Leases" under the respective scope.
* Right-click on it, and select "Add to Reservation".
* You'll get a confirmation message about the conversion.
10. Add the new printer to the Google Sheet called "Printer List for Installer Policy". This will allow the printer to show up for Mac users when installing printers through printer script. when Mac users install new printers through Self-Service. Find another printer with the same model number, and copy the driver information. Create a new row with the new printer name, and paste the driver information under the "Driver" column. Add info for the URI, DriverTrigger, and Location based on how the other rows are set. Make sure to pay close attention to detail. If there is even a small typo in the printer name/driver, the printer won't print (even if it appears to be installed correctly).
11. Install the printer on your computer, and run a print test to make sure it is set correctly. After that, you are DONE!
| 2024-03-15T22:42:36 | 1,727,374,249,000 | 1,711,497,165,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,039,267 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Impact Aid Surveys - Upload/Import to Google Sheets | 110 | Keywords: import, upload, update, impact aid, survey,
Aliases: Impact Aide, ParentSquare Survey, Dashboard
Each Monday, Impact Aid Surveys from ParentSquare need to be imported into the first sheet of the link Google Sheet. This is important because the Google Sheet is used to update another Dashboard that staff uses. Please follow the instructions below:
1). Click this link, or navigate to ParentSquare > Posts > find the post titled "Please Complete the 2023-2024 Impact Aid Survey" > gear icon > forms > view report
2). Click "Export CSV"
3). This will download the file to your downloads folder in your File System or Finder
4). Open up this Google Sheet: 2023-2024 Impact Aid Survey
5). Make sure the "data" tab is the one opened, not "DAG_output"
5). Click File > Import
6). Click on the "Upload" tab, and either drag the .csv into the box, or browse for it in the downloads folder.
7). This will open a pop-up window that says "Import File. Under "Import Location", select "Replace current sheet", and then press "Import data".
| 2024-02-08T20:57:34 | 1,727,374,249,000 | 1,713,288,967,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,038,970 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Importing Student Photos | 110 | Keywords: Destiny, PowerSchool, Photograph, Student Photograph, Import, Student
Aliases: Upload Student Photos, Update Student Photos
Create Map File and Zip File:
Google Drive where student photos are uploaded by the Photographer: https://drive.google.com/drive/u/1/folders/0AKK_5V156Q6MUk9PVA
Destiny:
The Map File for Destiny has to be titled idlink.txt and it has to be inside of the folder with the student photos. Commas should separate the student number and file name and there should be No Spaces (Example: 2211333,2211333.jpg). The file needs to be downloaded as a .txt. Once this is placed in the folder with the student photos, zip the file. You are now ready to upload.
PowerSchool:
The Map File doesn't have to be specifically named in PowerSchool, but for consistency, please title the map file by school abbreviation and year. Artondale in 2024 should name their map file AES2024. It also is loaded into a different location and is not to be put into the folder with student photos. A space should be used to separate the student number and file name (Example: 2211333 2211333.jpg) and should be downloaded as a .tsv. Again, do not place this map file in the folder with student photos. Zip the folder with the student photos. You are now ready to upload.
There is a Google Sheet that creates map files in the formats described above:
Map File Generator: Map File Generator
Drag the map file you generated into the appropriate Google Drive folder.
Import Student Photos:
Destiny: https://psd401.freshservice.com/support/solutions/articles/6000039564
PowerSchool: https://psd401.freshservice.com/support/solutions/articles/6000039565
| 2023-12-21T22:17:36 | 1,710,443,210,000 | 1,710,273,554,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,734 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | Intranet - editing access | intranet, PSD Staff Intranet, Department Forms | Keywords: Intranet, PSD site, Internal site, PSD Intranet
Aliases: Intranet, Staff Intranet, department forms.
If someone in an administrative position requires editing access to the PSD Intranet and has submitted a ticket with a detailed description of why he/she needs editing access, please refer this to Kris Hagel.
| 2024-08-01T22:50:59 | 1,727,374,249,000 | 1,722,554,853,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,121 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Live365 & Mainstream encoder | 110 |
Keywords: Mainstream, KGHP, Live365
Aliases:
The Encoder, Live365(MP3), Mainstream(AAC)
Mainstream Setting, and Live365 Settings.
| 2024-05-08T18:51:03 | 1,727,374,249,000 | 1,717,701,047,000 | None | 0 | 0 | 0 | 0 |
6,000,040,682 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Microsoft Office Licensing - Employees To Be Licensed | Office, Licenses, Office 365, Microsoft | This is information for the Tech department.
Office 365 A1 Plus for education will be retired on August 1, 2024. These licenses are what were granting Office Suite access. Link to Microsoft article about licensing changes: https://www.microsoft.com/en-us/education/products/office-365-a1-plus
If we were to continue licensing the same amount of people with the replacement licenses, the cost would increase drastically.
Because of this, we are now limiting Office Suite licenses to the following Job Titles and Departments:
Employee Support Services
Business Office
Executive Assistants
Superintendent
CFO
Director of Finance
Director of HR
TSD - CTO, Student Database Administrator, Data Integration Analyst, and Client Systems Analysts
Bookkeepers
Elementary Office Managers
Nurses (Not Health Techs)
Secretaries are not included.
Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive. The usage of Google Drive (Docs / Slides / Sheets / etc) is strongly preferred. | 2024-07-24T18:43:52 | 1,733,252,573,000 | 1,733,252,573,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,799 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Microsoft Office Licensing - Employees To Be Licensed (Internal with One-Off's) | 110 |
This is internal information for the Tech department.
Office 365 A1 Plus for education will be retired on August 1, 2024. These licenses are what were granting Office Suite access. Link to Microsoft article about licensing changes: https://www.microsoft.com/en-us/education/products/office-365-a1-plus
If we were to continue licensing the same amount of people with the replacement licenses, the cost would increase drastically.
Because of this, we are now limiting Office Suite licenses to the following Job Titles and Departments:
Employee Support Services
Business Office
Executive Assistants
Superintendent
CFO
Director of Finance
Director of HR
TSD - CTO, Student Database Administrator, Admin Secretary, Data Integration Analyst, Client Systems Analysts
Bookkeepers
Elementary Office Managers
Nurses (Not Health Techs)
Note: All PSD staff gets access to web-based versions of Office applications with Office 365 A1 for faculty, however, documents save to OneDrive.
List Of One-Off's:
Cindy Greetham (DES) - Last year teaching (Take it away July 2025)
Kevin Eager <[email protected]> (Take it away July 2025)
Cheryl Mcintyre <[email protected]> (Take it away July 2025)
Teresa Maricle <[email protected]>
David Stitt <[email protected]> (Take it away July 2025)
Dennis Johnson <[email protected]> (Take it away July 2025)
Kevin Davis <[email protected]> (Take it away July 2025)
Hoa Weale [email protected]
Dawn James <[email protected]> (Take it away July 2025)
Elizabeth Wehmeier [email protected] (Take it away July 2025)
Carly Fries-Geldermann [email protected] (Take it away July 2025)
Vicki Smith [email protected]
Janna Rush [email protected]
Michelle Daugherty [email protected] (Take it away July 2025)
Sherry Oikawa-Kennedy [email protected] (Take it away July 2025)
Wendy Moore Remove after 12/31
Kiona Rainey [email protected]
| 2024-08-14T22:29:28 | 1,730,762,086,000 | 1,730,762,086,000 | None | 0 | 0 | 0 | 0 |
6,000,039,734 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Moving Windows Devices from psd-open > psd-auth | 110 | If you are re-imaging a device, preparing a brand new device, or dealing with a device that has been offline for a while and is 'stuck' on psd-open, the computer will need to be hardwired before it can join psd-auth.
There are two required certificates needed to join psd-auth. The PacketFence Root CA Certificate, and a machine-specific device certificate. Both of these come from Active Directory, via Group Policy. You have to be actively domain-joined, and be able to do a gpupdate in order to join psd-auth.
Computers that were turned off for a period of time - around when we disabled psd-closed - would not have received a gpupdate and therefore gotten the required certificates to allow them to join psd-auth.
1. Brand new computer / re-imaged computer: Simply hardwire the computer before going through your normal onboarding process. Hardwire, then login with Local Administrator, rename, bind to AD, etc. Once bound, you should be able to join psd-auth. Otherwise manually run gpupdate /force from cmd - then you will be able to join psd-auth.
2. Computer with stale AD bind / not in AD / etc: Hardwire the computer. Login as Local Administrator. Rebind the computer. Restart. You should now be able to join psd-auth. Otherwise manually run gpupdate /force from cmd - then you will be able to join psd-auth.
3. Computer is still in AD, bind isn't stale: Hardwire the computer. Sign in as Local Administrator, or have the end-user login. Open up cmd and run gpupdate /force. You should now be able to join psd-auth.
Below is a screenshot taken from PacketFence of a Windows computer trying (and failing) to join psd-auth. When I investigated this computer, I noticed it was not in AD at all, don't see it in PDQ Connect, ScreenConnect, etc. It must have been offline for quite awhile. Step #2 from the above is how you would handle this one.
| 2024-03-22T00:18:54 | 1,727,374,249,000 | 1,711,066,736,000 | None | 0 | 0 | 0 | 0 |
6,000,025,747 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | New Status Page Access | Status | Keywords: Status Access Page
Aliases:
Link: manage.statuspage.io
Username: [email protected]
Password: psd401-98332 | 2021-01-05T21:08:37 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,020,237 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | PSD Data Automations & Integrations | Automation, Data | Keywords: Automation, Data Flow
Aliases:
Data Automations: https://airtable.com/appNS4pbBdNJIs8ZB/tbldRJGNG6VXLR9CU/viwfRXoE9lA0RnyyP?blocks=hide
Rostering Information: https://airtable.com/appNS4pbBdNJIs8ZB/tblzNzBr5gdJfUIcE/viwkG7r4sa1td7Zyl?blocks=hide
Detailed Data Integration Documentation: https://bookstack.psd401.net/shelves/data-integration
[OLD - DEPRECATED]
I created an airtable database with a list of our data systems and where data is flowing to-from and how. I'm adding to it as I get information.
View the full base here: https://airtable.com/shrf97kxP3OQHStJt
| 2019-09-12T21:08:21 | 1,727,374,249,000 | 1,710,434,778,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,504 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | PSD ESS Interview Chromebook Setup | 110 | Note: This is not a perfect solution, but it's the best we could come up with given the limitations imposed. We are not using a PSD account so that MFA isn't enforced, and there doesn't seem to be a real benefit to using a PSD account. Also OneSync is currently not working (7/2/24) so I couldn't generate service accounts if I wanted to. Which would need MFA exclusion. Non-PSD Google accounts do eliminate the possibility of a student seeing the credentials on the sticker on the Chromebook and logging in as that service account on their own Chromebook. They cannot sign into personal Google accounts on PSD Chromebooks.
Deprovision the Chromebook and go through personal setup. Select personal use for everything.
Create a non-PSD Gmail account that will be used to login to the Interview Testing Chromebook. We need a seperate one for each Chromebook so that multiple people taking the tests at the same time won't potentially go to Google Drive and see the work that another applicant has filled out. I was using this format:
Username: psdinterview1 First Name: PSD Interview 1
Password: tallraccoon31
Login to the Chromebook using the correct respective Google account. Unpin everything from the dock except Chrome.
Bookmark this link and call it 'Interview Links' - https://docs.google.com/document/d/17CajfEGCbyz03IHWlJaNqzE_85UVKW7K6Vy3frCzDKg/preview - ensure it's visible from the bookmarks bar. Enable the bookmarks bar if needed (command + shift + B)
Go to chrome://settings/onStartup and select 'Open a specific page or set of pages' - and add the link above there so that Chrome auto-launches the Interview Links page
That's about it for device setup. Print a label with the username and password and attach to the lid of the Chromebook.
Add the account information and Chromebook information to this doc: https://docs.google.com/document/d/1UST8O3gQUh8zkUzHBQuUcSGaa_po28WxhTKhbPMUcVE/edit?usp=sharing
Print a label called "IMPORTANT PROCTOR INSTRUCTIONS - https://tinyurl.com/5fea43hr" and affix to the Chromebook.
| 2024-07-02T22:46:02 | 1,727,374,249,000 | 1,719,966,462,000 | None | 0 | 0 | 0 | 0 |
6,000,006,118 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Parchment | Parchment | Keywords: Parchment, transcripts, diploma
Aliases: Parchment
Parchment is where learners collect, store, and work with the credentials (diplomas, transcripts) they earn over the course of their life.
Help Desk uploads PSD HS student roster to Parchment.
Kris Hagel & Carol Winget are District Administrators in Parchment and can update role of new admins. https://parchment.my.site.com/admin/s/article/RMS-Manage-District-Administrators
HS Registrar Office request we upload roster weekly in September and October and every two weeks/monthly the rest of the school year.
The files to be uploaded are automatically generated on the Data Utility Server, and a script automatically populates it into a google sheet. The data analyst is responsible for this process.
https://docs.google.com/spreadsheets/d/1YTh97-a5H8pRgEnpC7gEsUTEeWin8aGnEe7W2zSYJaI/edit#gid=0
Use the above google sheet to upload. You will need to export each tab to a csv file to upload.
How to upload the Parchment Roster:
Browse to https://www.parchment.com/
Login with your credentials as an Administrator (create if you do not have and ask Carol or Kris to update access).
From the To Do tab, click on the first school Gig Harbor
(Do this for each school - For PHS you will need to remove High School Demo Student from the file before uploading, this step could be added to script.)
Click on the Learners tab
Click on Actions
Click on Upload Multiple Learners
Create a roster file
Ether drag or Browse the corresponding csv file from the working directory.
Click the green Continue button.
If the headers are coming in right all of the corresponding fields should be populated.
Click on the green Continue button at the top right hand side of the page.
Verify that there are no errors, then click Continue.
Click on To Do, select the next HS and repeat above steps.
1 (888) 662-0874
M-F 9AM - 6PM EST
| 2017-08-10T22:03:41 | 1,710,445,611,000 | 1,710,434,217,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,457 | 6,001,813,135 | Technology | Help Desk Knowledge Base | 1 | 2 | Parent Square - Sending Report Cards/And Test Results as Secure Documents | 110 |
Who can use this? School and District Admin and those with individual user permission for Student Notices Before getting started Admins can contact ParentSquare support to enable Secure Document Delivery
In order to send out a secure document delivery to your families, you first must create a template by uploading a sample PDF document and defining where to find the student ID. You can use a single student's document to create your template. Watch a video or follow the steps below.
Important Notes:
Sending Report Cards/And Test Results in Parent Square
Keywords: ParentSquare, Secure Documents. State Testing
Aliases: ParentSquare, Secure Documents. State Testing
Before moving forward, be sure to generate the report cards, see MBA Report Cards for instructions on how to do this in PowerSchool.
1. Login to ParentSquare and click on Add-ons then Secure Documents.
This will bring up the list of Templates for Sending Documents.
If you are sending out report cards or something that has been done before there should be a template ready to go Skip to Section 5. Otherwise see below on how to create a new template if needed.
2. Click or New Template
3. Give the template a title and upload a sample of the document.
4. Then use the selection tool and select the Student ID Number (Note for this to work SID needs to be in the same spot for each document.)
5. Head back to the templates screen and click Send From Template. 6. Enter the total number of documents (this is NOT the same as page number) 7. Upload PDF of Reports. Notes: If you are running into errors, try removing all foreign language reports from PDF and try again, then do the foreign language in a new batch. If still having issues sometimes breaking up the PDF into chunks will work or help narrow down the problem report.
8. On the next screen you can verify errors, schedule and add messages in multiple languages.
| 2024-06-24T14:41:56 | 1,727,374,249,000 | 1,723,079,630,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,038,876 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | ParentSquare - How to Create a Template in Secure Documents | 110 | The link below takes you to a ParentSquare solutions article with step-by-step instructions and videos to follow along with.
https://parentsquare.zendesk.com/hc/en-us/articles/360028613811-How-to-Create-a-Template-in-Secure-Documents | 2023-12-07T23:17:53 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,033,582 | 6,000,542,926 | Technology | Help Desk Knowledge Base | 1 | 2 | PowerSchool - Photo Restrictions | Photo Restrictions, Picture Restrictions, Photo Opt Out List, Picture Opt Out List, Photo Opt-Out List | Keywords: photo restrictions, picture restrictions
Aliases: photo opt-out list, photo opt out list
In PowerSchool, select the school where the students you photographed are from, and on the start page there is an option called "(Dist) Photo Restriction." If you click it, it'll jump you to a new page. But If you click the back button to the start page, PowerSchool will give you a list of students with a photo restriction.
Go to building (like AES), click the function, click the back button and it should provide you with a list of students with photo restrictions.
| 2023-04-06T20:48:52 | 1,727,374,249,000 | 1,710,435,901,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,006,121 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Powerschool - Parent/Student Portal | Powerschool, Parent, Portal, Student | Keywords: Powerschool, Parent, Student Portal
Aliases:
Info:
The Powerschool Parent/Student Portal (https://powerschool.psd401.net/public/) is not the same as the Staff/Student Portal (portal.psd401.net - https://launchpad.classlink.com/peninsula).
Each student and parent has access to the Powerschool Parent/Student Portal.
Student credentials for their Powerschool Parent/Student Portal is the same as their credentials for their Staff/Student Portal.
Parents must contact the school's front office to get their Powerschool Parent Portal credentials prior to accessing. If the parent has problems with accessing or using their Powerschool Parent Portal, then they send an email to [email protected] describing what the problem is and the schools name, their name, and their students name. The Database Admin (currently admin secretary takes care of the emails) follows up on these emails daily and will respond within 24 hours.
Video overview of the Powerschool Parent Portal is available at
https://www.psd401.net/parent-portal
Click on the + sign next to "PowerSchool Parent Portal Overview" | 2017-08-10T22:03:45 | 1,723,076,908,000 | 1,710,434,217,000 | 2025-04-01T00:00:00Z | 1 | 0 | 0 | 0 |
6,000,041,767 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Procedures for Password Resets and MFA Resets - Staff & Students (Verifying Identity, etc) | password, reset, password reset, MFA Reset | Student Password/MFA Reset
1. Staff calling on behalf of Student (verified PSD phone number)
Teachers are capable of Student password resets. Direct them to use this link: https://psd401.freshservice.com/support/catalog/items/95
Librarians are capable of Student MFA resets. Direct them to advise the Student to go to their Librarian.
2. Student / Parent calling:
Password Resets: Direct the Student to their Teacher, who is authorized to handle password resets.
MFA Resets: Librarians are capable of Student MFA resets. Direct them to advise the Student to go to their Librarian.
"For security reasons, we cannot process this request. Please contact your Teacher or Librarian during school hours for assistance."
Staff Password/MFA Reset
Documentation:
In a ticket, log the request, including:
Staff members name, and work location.
Type of reset performed (password or MFA).
Date and time of the request.
Notes:
Prioritize security by adhering to the badge ID verification policy for personal calls.
Calls from district extensions or landlines are assumed to be secure and do not require badge ID.
We never do password and MFA resets over the phone. If they need both of those done, they will need to physically come in.
1. Calling from a District Extension/Landline:
No Badge ID Required:
Verify the Staff member's name and request details.
Proceed with the password or MFA reset as needed.
2. Calling from a Personal Number:
Badge ID Required:
Ask the staff member to provide their badge ID.
Cross-check the badge ID with the record in OneSync.
If the badge ID matches, proceed with the reset.
No Badge ID Available:
If the badge ID is blank in OneSync or the staff member has lost it:
Inform the staff member that they must come to the Help Desk in person for the reset.
3. Reset Process:
Reset the password or MFA as needed.
Provide verbal instructions for updating passwords on district systems or reconfiguring MFA.
If sending MFA setup instructions or links, ensure delivery to their district email or another secure method.
| 2024-11-26T20:16:07 | 1,732,655,015,000 | 1,732,655,015,000 | None | 0 | 0 | 0 | 0 |
6,000,040,424 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Promethean Side-Loading Apps | Promethean, apps, sideload | keywords: Promethean, Apps, Sideload
Allow Sideload in Management.
Log in to your Promethean account.
Go to your Apps at the top and select Admin Tools.
Select the ActivPanel on which you want to install APK files.
In Device Settings, turn on the option to allow apps to be installed on panel and click Save.
Install apps at the panel.
On the panel, connect a USB drive with your APK file to a USB port and open the Files app.
Select your USB drive and tap the APK file.
Read the warning message and tap Continue if you agree.
Tap Install, then wait for the confirmation (App installed).
Launch your app from the Applications Menu.
| 2024-06-18T17:15:39 | 1,727,374,249,000 | 1,718,740,006,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,847 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Requests for Administrator Password and/or Installing New Software | 110 | null | 2024-08-22T02:15:28 | 1,727,374,249,000 | 1,725,575,274,000 | None | 0 | 0 | 0 | 0 |
6,000,040,283 | 6,001,813,135 | Technology | Help Desk Knowledge Base | 1 | 2 | Resetting MFA Security Center | 110 | Keywords: MFA, Multi Factor Authentication, Reset, Security Center
Aliases: MFA, Multi Factor Authentication, Reset, Authentication
This article will show you how to reset MFA using Security Center.
Before moving forward, please consider the following:
Please verify the identity of the requester before resetting MFA (Use things like room #, email, phone extension, address, etc. to verify). If they cannot be verified over the phone, they need to be verified in person. They can do this either by having the Office Manager verify them in person, or by coming to the Technology Services Department.
1. Login to the portal with you ADMIN account and click on Technology Resources
2. Select Security Center and then MFA
3. Use the search fields to find the affected user (Be sure that you are on the Reset User tab)
4. Select the to reset the MFA
If you reset the MFA the user will be asked to resertup on the next login. Be sure to have them remove the old Authicanter code before scanning the new QR code.
If a student MFA is reset it will force them to re setup MFA They will only have the Picture or Pin options. | 2024-06-03T18:36:04 | 1,733,262,408,000 | 1,733,262,408,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,006,125 | 6,000,542,933 | Technology | Help Desk Knowledge Base | 1 | 2 | Schoology Accounts | Schoology, User, Accounts | Keywords: Schoology, User, Accounts
Aliases:
Information:
Teacher and student accounts are created via daily imports from Powerschool.
Any other staff member requires a manual account creation.
In class rosters, to keep users from being removed, add a crown to their username. Teachers will do this to keep for example a para attached to their course to help students.
Creating users:
Schoology admins have access to create users.
Click on Tools - User Management - Create Users.
Select the School where the new user is located.
Select the Role as Teacher and Dont allow duplicates for Email Conflicts.
Click on Create Users
After they logon via the portal and launch Schoology, they can see and request which courses & groups they want to access. You are also able to add them to the desired course as an administrator yourself. | 2017-08-10T22:03:49 | 1,727,374,249,000 | 1,710,434,217,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,029,506 | 6,000,542,933 | Technology | Help Desk Knowledge Base | 1 | 2 | Second Step access (Social-Emotional curriculum) | second step | Keywords: second step
Aliases: social-emotional
Currently, all teachers have access to Second Step via the PSD Portal - Curriculum via Clever.
If staff (counselors, paras, etc...) wants access, a staff account can be created in Clever (admin access).
The sharing rules in Clever for this application include staff at every elementary school.
| 2022-01-28T01:19:14 | 1,727,374,249,000 | 1,710,435,901,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,028,301 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Shared Resources Access - AD Group that grants access | AD, Group, Access | Keywords: AD Group access
Aliases:
Active Directory security groups that control access to Shared Resources:
AD Security Group
Shared Resource
PHS-Counseling-Office
Determines access to the PHS Counseling Conference Room
MTW-HVAC-RDPAccess
Determines access to HVAC controls for certain custodians per their supervisor.
| 2021-09-24T17:26:59 | 1,710,443,210,000 | 1,710,267,043,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,021,491 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | TCI Social Studies Alive! 2021-2022 | TCI, Social Studies, Alive | Keywords: TCI, Social Studies, Alive
Aliases:
Update: April 8, 2022
Teachers need to put in a curriculum request in August. Once licenses have been purchased, Classlink Roster Server sharing rules need to be updated to add the section so that the teacher and students have access. Whoever purchases the licenses should send the list of teachers requesting to the Data Analyst so they can update Roster Server.
Publisher/Salesperson contact as of 3/2022
TCI: Christy Sanders, [email protected]
Received quote and placed order online, 10/9/20:
Received order details same day, 10/9/20:
Here are order details:
Order #: ORD110589 PO #: 5202000063
Program Name
Item Name
Qty
Social Studies Alive! America's Past
Teacher Subscription (1 Year)
13
Social Studies Alive! America's Past
Student Subscription (1 Year)
380
Sarah enrolled as listed, 10/12/20:
[email protected]
21
[email protected]
22
[email protected]
22
[email protected]
84
DYE, LAURIE
11
HARRISON, MARISSA
21
JOHNSON, LYNNE
24
TAYLOR, NANCY
21
WILLIS, SUSAN
7
[email protected]
26
[email protected]
23
[email protected]
25
[email protected]
18
[email protected]
23
[email protected]
13
[email protected]
22
[email protected]
7
[email protected]
99
BRAY, DIANA
21
KINNEY, KAMALJIT
20
MURREY, CHRISTINA
23
ORTIZ, BRENDA
13
WITTER, RONALD
22
Update, 12/10/2020:
Requested additional 50 licenses for two new requests:
Judy Walsh, EES - 21
Julie Miller, VES - 23
(6 spares for new enrollments)
12/18/20: Added teachers and students, notified teachers and closed tickets.
---------------------------------------------------------------------------------
Steps:
Set up tickets and set deadline
Upon deadline, count up the tickets, check enrollment numbers in PowerSchool
Go to https://www.teachtci.com/, enter in total quantities and select Quote
Submit req w/quote, get approval
Submit PO online @ same site
Receive order confirmation and inform Data Analyst
Once Data Analyst sets up account, inform teachers they can log in via the portal
Close tickets
| 2020-01-07T22:28:30 | 1,727,374,249,000 | 1,710,436,940,000 | 2025-04-01T00:00:00Z | 2 | 0 | 0 | 0 |
6,000,035,509 | 6,001,668,715 | Technology | Help Desk Knowledge Base | 1 | 2 | Troubleshooting QuickCards | 110 |
This troubleshooting guide provides step-by-step instructions for resolving issues with QuickCards. It covers how to locate a teacher or student in the admin portal, impersonate users, and troubleshoot scanning QR codes with Chromebooks. The guide emphasizes not deleting QR codes and offers options for resetting or printing them based on the scanning outcome. This guide is essential for anyone experiencing difficulties with QuickCards in an educational setting.
1. In your Admin Portal, select ClassLink Management Console
2. Select "Groups & Users"
3. Click on "Users"
4. Search for the Teacher
5. Click "Impersonate User"
6. Click on the Backpack icon "My Classes"
7. Click on the class the student is associated with
8. Find the student, and click on them
9. Attempt to scan the QuickCard with a Chromebook. Not ideal, but you can face the Chromebook towards your computer screen and it will recognize the QR code.
10. Based on what happens after scanning, you can either reset the QR Code or Print a QR code. Please do not Delete the QR Code
| 2023-09-21T21:58:00 | 1,710,441,262,000 | 1,710,436,440,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,039,268 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | Updating Parchment Rosters | 110 | Keywords: Parchment, Uploads, Updates, Rosters, Class Lists, Graduation, Degrees, Exporting, Importing
Aliases: Degree Downloads, transcripts, high school records
Every Monday, Parchment needs to be updated with our most current School Rosters. Parchment is a service we use that allows parents and students to download their diplomas and transcripts, so it's important that the rosters stay updated. This upload is done every Monday but if this gets skipped one week it is not the end of the world. Once per month is really all that needs to happen to keep things moving.
1). Download each file as a .CSV from this Google Sheet: Parchment Upload Files
2). Open up Parchment auth.parchment.com and login. You should see the page in the screenshot below:
3). Click on the high school you are uploading for, and navigate to the learners tab.
4). Click on "Actions" and then "Upload Multiple Users":
5). Under "Roster Name", select "Add New" and then follow this naming convention: XXX 04-16-2024, where XXX is the school abbreviation followed by the current date (today is April 16, 2024). Click on "Browse" to look for the appropriate CSV file or simply drop it into the "Data File" field area.
6). Press "Continue".
7). Press "Continue" again.
8). Press "Continue" again and wait for the file to finish uploading.
9). Repeat steps 1 through 8 for the other two high schools. | 2024-02-08T21:21:02 | 1,727,374,249,000 | 1,713,291,912,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,759 | 6,000,837,079 | Technology | Help Desk Knowledge Base | 1 | 2 | Updating Printer Drivers - Windows Print Server | Printing, Print Server | With the Print Server having been in-place updated from Server 2012 to Server 2019, there were a couple drivers that needed to be updated. The print spooler service would only run for a minute or two before stopping. Related errors were seen in Event Viewer > Applications and Servers Logs > Microsoft > PrintService > Admin. After cleaning up some Konica .dll's that it was erroring on, and a couple others, the print spooler stopped crashing.
It is possible that will encounter other drivers that need updating in the future. The process for updating:
1. Temporarily change the printer to use a different driver so that the problem one can be deleted completlely.
2. Go to Drivers > find the problem driver > right-click > Remove Driver Package... remote driver package and then delete. If another printer is using the driver, it will error and tell you other printers are still using the driver and list which ones.
3. Go to the manufacturers website > select the appropriate model of printer/copier > go to the drivers section > ensure you are downloading the Server 2019 version.
4. Drivers are typically zipped, you can unzip to C:\Drivers\Manufacturer\ and then delete the .zip
5. Go back to the printer > advanced > click 'New Driver...'
6. In the Add Printer Driver Wizard, choose Next > Have Disk... > Browse to where you unzipped the driver in step 4 > drill down to the correct .inf file and select it.
Note: You may need to navigate into a PCL folder first, possibly choose a language folder (such as 'EN'), and select x64 instead of x86. You are looking for an .inf file to select.
Folder hierarchy to driver file may look like:
Driver file to select:
7. Now you should be able to find the manufacturer of the printer/copier you're trying to update the driver of, and select the appropriate model, and it will use the new driver you just installed:
| 2024-08-06T20:06:29 | 1,727,374,249,000 | 1,722,975,077,000 | None | 0 | 0 | 0 | 0 |
6,000,039,602 | 6,001,694,359 | Technology | Help Desk Knowledge Base | 1 | 2 | Upload Dibels data | 110 | Keywords: Dibels, student assessment, reports, data upload, student data
Aliases: data report, student results, dibels data
This article describes the steps to import users, classes, and students in the DIBELS® Data System.
Order of Imports: The order used to import data is important. Import users, classes, and then students.
1. Go to the "DLI Staff" shared drive, then open > Automation Resources > Data Files for Upload.
2. Inside that folder, you'll find a folder called "Dibels", open it and you'll find the 3 Google Sheets needed for this (dibels_teachers, dibels_class, and dibels_students).
3. Open the three files and download a Tab Separated Values (.tsv) version of each of them.
4. After you have the files saved locally on your computer, go to this website https://dibels.amplify.com/user/login and log in with your username and password (username is your district email).
5. Once logged in, go to the "Administration" tab. Then you'll see "User Administration", "Class Administration", and "Student Administration".
"User Administration" is where you'll import teachers
"Class Administration" is where you'll import classes
"Student Administration" is where you'll import students
6. Start with teachers' data. Once you click on "Import Users" under "User Administration", scroll down and click on "Choose File", look for the "dibels_teachers" file saved on your computer and open it, click on "Send File", scroll down and click on "Import Users".
7. Go back to "Administration", click on "Import Classes" under "Class Administration", scroll down and click on "Choose File", look for the "dibels_classes" file saved on your computer and open it, click on "Send File", scroll down and click on "Import Classes".
8. Go back to "Administration", click on "Import Students" under "Student Administration", scroll down and click on "Choose File", look for the "dibels_students" file saved on your computer and open it, click on "Send File", scroll down and click on "Import Students". The students upload may take longer than the other two, but that is normal because there are thousands of students on the file.
IMPORTANT: If you see warnings, that's fine, but errors (red) can NOT be disregarded. Take note of the errors to hopefully get those students corrected if they are mistakes, but then you must remove the problematic rows in the TSV file and re-upload. It will NOT upload the students if there are red errors. | 2024-03-14T21:04:54 | 1,727,374,249,000 | 1,726,502,367,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,006,003 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | VPN connection for MAC | VPN, Forticlient, Mac, Remote, Client | Keywords: VPN, Forticlient, Mac, Remote client,
Aliases:
VPN Connection for Mac
All VPN connections to the Peninsula School district will now require the use of Forticlient VPN software and a MFA token acquired from the Fortitoken mobile app.
Staff members may only connect with a district managed (issued) device. Use of personal devices to connect to the PSD VPN is prohibited.
The Fortitoken mobile MFA client can be downloaded from the app store for Mac, Windows, iPhone or Android. Search for Fortitoken Mobile. The icon looks like this:
The VPN client for Mac can be downloaded here: https://links.fortinet.com/forticlient/mac/vpnagent
Install the Fortitoken mobile MFA client on your computer, tablet, or phone.
You will receive a welcome letter from [email protected] with a QR code that you will scan with the Fortitoken mobile MFA client to set up your MFA token generator.
You will use the 6-digit codes generated here to complete your login each time you connect.
Install the Forticlient VPN client on your computer. After completing the install, you are ready to configure the Forticlient VPN client as in the image below:
The preshared key is #2023-tmb5#*xxSAC@#QJrq#F5!2024#
After configuring the client you can connect with your regular district credentials.
After supplying your own district username and password, you will be prompted for your MFA token as in the following image.
Supply the 6-digit token from the Fortitoken mobile MFA client.
| 2017-08-10T21:59:57 | 1,727,374,249,000 | 1,716,413,280,000 | 2025-04-01T00:00:00Z | 9 | 0 | 0 | 0 |
6,000,033,403 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Writing a Freshservice Solutions Article | Solutions, Writing, Freshservice | Keywords: solutions, writing, freshservice
Aliases: helpdesk, freshdesk, service central
When updating solutions follow these guidelines
Title:
Always include any probable search terms in the title.
The suggestion engine searches the title for matches first and gives the title the most weight.
You don't need to repeat the title in the body
Avoid titles and articles that group several questions and answers. The suggestion engine is more helpful when each article is specific.
Body:
In addition to the content of the article, the first two lines of the body should be Keywords and Aliases.
Fill in the article information as appropriate. If you include images and videos, be sure to include a synopsis above them.
Tags and Keywords
The Tags and Keywords fields to the right are not used for article suggestions. They are used for searching, sorting and filtering on the back end. Keywords and Aliases should be added one at a time in the keywords section to the right.
However, since the suggestion engine searches the article body after searching the title, place keywords, without hashtags, at the top of the article as done in this article. Use bold font and color it gray so it is readable but appears to be reduced in importance.
Category: Select a category
Folder: Select a folder if desired
Type: Select "Permanent"
Author: This is auto filled
Review date: At a maximum, put a review date of the next April 1st. That will ensure that it gets reviewed during our annual spring clean up of Solutions. Solutions that are not reviewed by their review date, are unpublished and users will no longer be able to find them.
| 2023-03-16T15:27:19 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,024,667 | 6,000,736,645 | Technology | Help Desk Knowledge Base | 1 | 2 | Zoom Account Merging - What to Expect, Common Issues & Fixes | 110 |
Once your Zoom accounts have been merged, you should receive an email like this:
You have been assigned by [email protected] as the receiver of the data transferred from the user [your username]@edtools.psd401.net. Data transferred to you are now shown on your Zoom web page, including: New upcoming meetings (Note: Meetings with Personal Meeting ID are not included.) New cloud recording files Please contact your account owner or admin for any questions. Thank you for choosing Zoom. -The Zoom Team
Here are some common issues and fixes, as well as things to expect:
What might happen during the merge...
What you can do to fix it...
If you have used your personal meeting ID, the link may stop working (the new PSD.401 account over-writes your current personal meeting ID)
--> You will know if this is happening to you because you click on your link and it will say waiting for the host to start the meeting... and it will not give you an option to sign in as the host. It is not recognizing your new account.
ALL other meeting (nonpersonal) linked zooms should port over correctly... don't panic!
Fast Fix:
You can sign in through the portal (new account) and make a meeting. Copy that link and edit your schoology course launching button.
Longer Fix: (Please join DLI Instructional Facilitator Office Hours if you need help with this)
You can click on the account setting using the psd401 zoom button to change your personal meeting id.
YOU WILL NEED YOUR edtools.psd401 personal meeting id number then follow these steps
go to the portal --> click the zoom button --> use SSO option (log in as you would on the portal) --> Click on your account (top right where your avatar or picture would be) --> Change your personal meeting id to match the edtools id number. BE SURE TO replace the dashes with spaces or it will not work...
Angie May put together a quick video on how to do this here
If you only have one or two links to change, the fast fix is the best option. If you have multiple links over multiple classes that use your personal meeting ID then ask for help...
If you edit a meeting after you have already linked it you link may not work.
Scenario: You had a meeting today and realized that you want to mute all on entry. If you do, the meeting id stays the same, but the LINK CHANGES.
If you make any changes to a meeting room after you have created it (already clicked save) the link will change. You will need to recopy and paste the link information into schoology to repair it.
During the merge, your avatar/picture and virtual backgrounds are set to default
You will need to re-import the pictures, virtual backgrounds into zoom. Please join an instructional facilitators office hours. for help.
Nothing different happens... Everything still works
DON'T TRY TO FIX ANYTHING!!!
| 2020-09-09T18:33:54 | 1,727,374,249,000 | 1,710,437,855,000 | 2025-04-01T00:00:00Z | 1 | 0 | 0 | 0 |
6,000,033,501 | 6,001,576,430 | Technology | Helperbird | 1 | 2 | Activating the Helperbird Extension in Chrome | Helperbird, Extension, Chrome, Accessibility, Web Browser, Google | Keywords: Helperbird, Extension, Chrome, Accessibility
Aliases: Web Browser, Google
Summary:
This article will walk you through finding the helperbird extension in your chrome window and accessing the pro version of the extension.
Activating Helperbird Chrome Extension when logged in through PSD Portal
1. Go to the dark puzzle piece in the top right corner, choose the pin next to Helperbird.
2. Click on the Helperbird extension (owl picture) one time and pause (it takes a minute to load). Then you will see a window pop up and where the star is in this picture, there will be a prompt that is bright pink that says Login. Choose that, hit Login on the next screen and allow when a window pops up. Confetti will occur on your screen.
3. Now you are logged in to the Pro version and have all the tools available. Explore the many things it can do - Immersive Reader, Translation, Word Prediction, Highlight line of text, Font/Spacing adjustments, Screen overlays, magnification, etc.
| 2023-03-29T16:31:01 | 1,729,637,368,000 | 1,729,637,368,000 | 2025-04-01T00:00:00Z | 0 | 20 | 0 | 0 |
6,000,041,367 | 6,000,837,079 | Technology | Helperbird | 1 | 2 | macOS + Windows - Adding The Helperbird Extension | Helperbird | The Helperbird Chrome Extension can be added via this direct link: https://chromewebstore.google.com/detail/helperbird-accessibility/ahmapmilbkfamljbpgphfndeemhnajme?hl=en
After following that link, simply select Add to Chrome:
After it's been added, go to the puzzle piece in the top right corner and choose the Pin next to Helperbird:
Helperbird is also in the list of PSD Recommended Google Chrome Extensions: https://chromewebstore.google.com/org/recommended
| 2024-10-22T22:54:43 | 1,729,637,684,000 | 1,729,637,684,000 | None | 0 | 24 | 1 | 0 |
6,000,029,224 | 6,000,736,645 | Technology | JSTOR | 1 | 2 | JSTOR Access Guide | JSTOR, Access, Learing, Resources | Keywords: JSTOR, Access, Learning Resources
Aliases:
For access to JSTOR, follow this guide.
| 2022-01-05T21:45:26 | 1,710,753,097,000 | 1,710,262,646,000 | 2025-04-01T00:00:00Z | 1 | 1 | 0 | 0 |
6,000,029,443 | 6,000,542,926 | Technology | Link Training | 1 | 2 | Best Practices for QR Code and Short Link Creation | QR, QR codes, short link, short url | Keywords: Short urls, short links, QR codes
alias: links, short urls, QR
Based on new privacy and security information, PSD now recommends the use of the following tools when needing to create a QR code.
The embedded Chrome QR generator.
Make sure Chrome is updated to the latest version.
This option works for most sites. There are times you may need to use another option, see below if you are trying to create a QR code for a Google Form you want someone to complete.
Click on the 3 dots icon on the right side of the URL and choose Save and Share >Create QR Code
You can then download the QR and add it to a Doc to keep and copy/paste for use in other places.
To make a QR code for a Google Form:
Open the Form in Preview. This will be the URL you want to create the QR code for. (If you make a QR code for the editable URL and share it with others, they will have access to the editable version of the Google Form)
Once a QR code is created, you can download it and add it to documents and other files.
&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;lt;span class="fr-mk" style="display: none;"&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;
*Tip: If you want to save the QR code and find it later, change the name of the file in Downloads.
&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&amp;amp;lt;span class="fr-mk" style="display: none;"&amp;amp;gt;&amp;amp;amp;nbsp;&amp;amp;lt;/span&amp;amp;gt;
If you are looking to create new short links, we recommend you check out popular services like Bit.ly, tinyurl.com or Ow.ly as alternatives.
| 2022-01-23T14:26:50 | 1,724,877,732,000 | 1,724,877,732,000 | 2025-04-01T00:00:00Z | 1 | 1 | 0 | 0 |
6,000,023,250 | 6,000,542,926 | Technology | Link Training | 1 | 2 | Preparing and Testing Links for School Use | Links, Share Settings, Incognito Windows, Incognito, Google Share Settings, Share Permissions, URLs | Keywords: Links, Share Settings, Share Permissions, Testing Links, URLs
Aliases:
&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;
Objective: This guide will help teachers ensure their digital links are functional and accessible for their intended audience, focusing on use within Schoology and communication with parents.
Understanding Your Audience
Identify the End User: Determine whether your primary users are students (2nd grade and up), parents, or both. This affects how you will share and check the accessibility of your links.
Student Access: Students typically log in through a portal using their school accounts.
Parent Access: Parents might not have school accounts and may access Schoology with personal emails. Consider this when sharing links for materials they need to access.
Sharing Materials in Schoology
Choose the Right Format: Decide if your material should be a read-only document, a worksheet, or another interactive form. This will influence how you share it (e.g., PDF, Google Doc).
Adjust Share Settings in Google Docs: For materials like Google Docs, Sheets, or Slides, ensure the share settings allow for the intended level of access. This might mean changing settings to Anyone with the link for parent accessibility.
Embed Links in Schoology: When adding materials to Schoology, use the Add Materials feature to include links. Ensure links are set to open in a new window for ease of access.
Creating Effective Assignments
Purpose of the Material: Clearly define why you are sharing each file or link. Consider the action you want users to take (e.g., read, complete, discuss).
Avoid PDFs for Interactive Needs: If the activity requires student interaction, opt for editable formats like Google Docs instead of PDFs, unless it's strictly for reading.
Tech Tips for Sharing
Use Incognito Windows to Test Links: Before sharing with students or parents, open an incognito window in your browser to test the link. This ensures you see what an end-user without direct access would see.
Educate About Bandwidth: For video materials or large files, consider the end user's bandwidth. Recommend times for downloading large files to avoid household bandwidth issues.
Adjusting for Accessibility
Google Docs Sharing Options: Make sure your document is accessible to those without school accounts by setting it to Anyone with the link can view for broader access, especially for parents.
Schoology Assignment Settings: In Schoology, use assignment options to specify actions like reading or watching. Add time estimates for video materials to set expectations.
Finalizing and Testing
Review and Test: Always double-check your links in different browsers and incognito modes to ensure accessibility.
Consider User Experience: Reflect on how each user will interact with the material, and adjust settings and formats to facilitate the best user experience.
| 2020-05-03T13:56:46 | 1,723,512,461,000 | 1,723,512,461,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,040,251 | 6,000,542,930 | Technology | MBA Report Cards | 1 | 1 | MBA Report Cards | 110 | MBA Report Cards - MBA Report Cards | 2024-05-28T17:41:41 | 1,716,918,101,000 | 1,716,918,102,000 | 2025-05-31T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,006,102 | 6,000,736,645 | Technology | MNT/TRA/ESC Building Support | 1 | 2 | Bus Video | Bus, Video | Keywords: Bus Video
Aliases:
Principals have Viewer access and approve access to their school's Bus Video Shared Google Drive.
Google Admin access is needed to Manage shared drive - Manage members as changes are requested or new admin staff in building.
Appropriate TRA staff has Manager & Content Manager access to all TRA Bus Videos xxx Shared Google Drives.
Shared Google Drives:
Windows Install:
Open videos with VLC Player.
Dont install BusVideo players unless specifically requested.
The installers are located on Google drive
TRA Bus Videos\Bus-Watch Video\622000-M.exe (this is for opening .m65)
TRA Bus Videos \Bus-Watch Video\ series_he_Setup REI VMS.exe
If the REI software gives a resolution error message, slide the Change the size of text, apps, and other items: toggle bar to 100% in the display settings.
Mac install:
Play MP4 videos using Quicktime, or VLC Player.
There is not an application to install. | 2017-08-10T22:03:17 | 1,710,753,087,000 | 1,710,435,171,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,039,374 | 6,001,694,359 | Technology | Microsoft | 1 | 2 | Multi-factor authentication for a Microsoft account | multifactor, authentication, authenticator, office | Keywords: Microsoft, MFA, multi-factor authentication, Microsoft secure account, authenticator
Aliases: Office, Microsoft Word, Microsoft Office, Excel, PowerPoint, Office 365, Microsoft Suite.
Setting up Multi-factor Authentication (MFA) on your Microsoft account is a simple way to add extra security. Here's how it works: First, you'll sign in as usual with your regular district email and password (same as the PSD Portal). Then, you'll need a second step for verification. This could be a code that gets sent to your cell phone or a notification in an app that you just tap to approve. It's like a double lock for your account. This makes your account much safer.
These are the steps to follow:
1. Sign in online at https://account.microsoft.com/account
or, if applicable, by opening any of the Microsoft apps (Word, Excel, PP...etc)
or click on your initial when opening the Windows search menu.
2. Your Microsoft credentials are your PSD credentials. Use the whole email "[email protected]", and the same password you use for logging in to the PSD Portal.
3. Because you are setting this up for the first time, you will get a message that says "more information required", so click on "Next".
4. You'll be prompted to use the Microsoft Authenticator app, but we recommend the Google Authenticator app. So, click on "I want to use a different authenticator app".
5. Open (or download if necessary) the Google Authenticator app on your cell phone, then click on the plus sign "+", and then click on "Scan a QR code".
6. Scan the QR code shown on your computer screen and click on "Next".
7. When prompted, enter the 6-digit code shown on your authenticator app (it should say "Microsoft" on the top, and click "Verify".
8. After verifying, your account is now secure. You don't have to enter a code every time you open a Microsoft app, you may be asked to do that only the first time. You are done!
| 2024-02-21T23:36:09 | 1,723,064,743,000 | 1,723,064,743,000 | 2025-04-01T00:00:00Z | 1 | 11 | 0 | 0 |
6,000,032,786 | 6,000,580,664 | Technology | Minecraft | 1 | 2 | Student Access to MinecraftEDU | 110 | keywords: Minecraft, Minecraft EDU,
aliases: Requesting Minecraft, Minecraft Educational, Minecraft for Class
Everyone can login and use Minecraft in trial mode (25 logins for teachers, 10 for students). If you find there is an educational benefit to using this with your students and you have a plan for integration into curriculum, please submit a Help Desk ticket. Please include your class, section, and reason why you are requesting it in the ticket.
Minecraft EDU may not work on all Chromebooks. If your student sees a message that Admin must approve then we can look at the possibility of trading out for a 'newer' device. See your school librarian for more information or submit a ticket.
Student may use a Chromebook or an iPad. DLI has already completed the work for student accounts that is listed in the guides. See these additional resources.
Get started with Minecraft: Education Edition on the Chromebook
Get Started with Minecraft: Education Edition on iPad
Currently we know these Chromebook models assignment to students are NOT compatible:
Lenovo 100e 2nd Gen MTK
Dell Chromebook 11 (3120)
If you find the Chromebook your student has will not support downloading Minecraft Education Edition, work with your library tech and/or submit a ticket through Service Central with the Chromebook barcode. If possible a replacement Chromebook will be swapped. *There are limited Chromebooks available and we cannot guarantee a replacement will be available.
Students will use [email protected] to sign in, example; [email protected] and use their current PSD password.
Students will have 10 free logins. We ask you to use these first before requesting student licenses. Licenses are year long and would best be purchased at the beginning of the school year.
Checklist resource: https://education.minecraft.net/wp-content/uploads/MEE-Set-Up-Technical-Checklist.pdf *All websites have already been approved.
| 2023-01-04T17:28:41 | 1,725,574,479,000 | 1,725,574,479,000 | 2025-04-01T00:00:00Z | 2 | 4 | 0 | 0 |
6,000,031,946 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | Adding Remote Desktop (Psychologist Scoring Software) | remote, desktop, macOS, Psychologist | Keywords: Remote Desktop, MHS Scoring, PsychCorpCenter Aliases: RDP, Desktop Access, Windows Access
1. Open Self Service and install Microsoft Windows App (Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed).
2. Download the two attached files at the bottom of this solutions article:
3. Launch the Microsoft Windows App. (Finder > Applications > Microsoft Windows App.) You may want to pin it to your dock (drag the icon to your dock).
4. In the Microsoft Windows App, click 'Connections' and then 'Import from RDP file...' and select the attached files you downloaded in Step 2. Then click 'Import'
7. Your Microsoft Windows App screen should now look like this:
Note:
Psych1 = ABAS-3 + MHS Scoring Software
Pysch2 = MHS Scoring Software + PyschCorpCenter + PyschCorpCenter-II
8. Double-click on one of the above. Add your username and password as shown below, and then click Continue:
9. Click Continue at the screen below:
10. You should now be at a Windows 10 Desktop screen. Refer to Step 7 for which Desktop has which software installed.
Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing [email protected] | 2022-09-23T17:56:36 | 1,728,575,603,000 | 1,728,575,603,000 | None | 0 | 0 | 0 | 0 |
6,000,040,835 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | Apple Classroom - macOS (Install, Usage, etc) | 110 | Apple Classroom for macOS is a powerful teaching assistant app that allows educators to manage and guide student learning on iPads from their macOS computer.
Teachers can launch specific apps, share documents, and monitor student screens in real-time, ensuring focused and interactive learning experiences.
Installation is straightforward via the Self Service app, and the app integrates seamlessly with school-managed Apple IDs and device configurations.
Note: It is assumed that all Students are signed into their Managed Apple ID's on their iPad and the teacher is signed in with their Managed Apple ID on their macOS computer before proceeding with these instructions.
Installation:
1. Launch the Self Service app (Finder > Applications > Self Service):
2. In Self Service, you can search for the word 'Classroom' or find it by category (Browse > Teaching Tools). It's just called 'Classroom'. Click Install:
Usage:
1. Once it has been installed, it can be launched from Finder > Applications > Classroom. It can be pinned to the dock for easy access.
2. There is no need to sign-in to the Apple Classroom app. It's looking at the Apple ID that is signed into the computer to determine account information.
After launching, you should see a list of classes that you are the instructor of, in PowerSchool:
3. If you click on a class, it will show you the list of students that are in that class, and the status of the iPad (is it online or offline, what app does it have open currently, etc):
4. If you click on a specific student (you can also select multiple students at once) - you will see a menu with additional control options over their iPad:
5. You can force an app to open, and lock the Student(s) to not be able to quit out of that app, for example:
| 2024-08-21T03:42:05 | 1,724,211,726,000 | 1,724,211,726,000 | None | 0 | 0 | 0 | 0 |
6,000,041,453 | 6,001,813,135 | Technology | Other Applications | 1 | 1 | Common Solutions for using Schoology with Edpuzzle (WIP) | EdPuzzle, Schoology | Video on some basic troubleshooting for EdPuzzle and Schoology.
| 2024-11-04T19:52:34 | 1,730,750,028,000 | 1,730,750,028,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,021,101 | 6,000,736,645 | Technology | Other Applications | 1 | 2 | Connecting and programing Edison robot with a Chromebook | Edison, Robot, Programing, Coding | Keywords: Edison, Robot, Coding, Programing
Aliases:
You and students can connect an Edison robot to a Chromebook and program it using edblocksapp.com.
This video will walk you through the steps.
Click here for the getting started guide: https://meetedison.com/content/Get-started-with-Edison-guide-English.pdf
You can also go to https://meetedison.com/download/ for more teacher resources.
Video Transcription:
Here's the transcription of the video "How to Set Up Your Edison Bot with the EdBlocks App":
The video demonstrates setting up the Edison bot using the EdBlocks app. Here are the steps covered:
Log into edblocksapp.com and connect the Edison bot using a connecting wire into the headphone jack. Ensure the volume is turned all the way up.
Turn on the Edison bot and select a program to run. In the video, the 'Drive Example' program is chosen from the 'Load Demos' menu.
Plug the cord into the bottom of the bot. Press the record button once on the bot, then click 'Program Edison' in the app.
The bot will make a sound cycle, indicating it is receiving the program. Once the lights are on, you can unplug it.
To run the program, place the bot on a surface and push the triangle button.
For editing, the video demonstrates adding a backward movement to the program. Drag the desired command into the program, repeat the steps for programming the bot, and observe the new movement.
The final demonstration shows the bot moving forward, stopping, and then backing up, according to the edited program.
The video is a straightforward guide on using the EdBlocks app to program an Edison bot, showcasing the process of programming, editing, and running a simple command sequence.
| 2019-11-26T16:28:40 | 1,723,128,695,000 | 1,723,128,695,000 | None | 0 | 1 | 0 | 0 |
6,000,030,073 | 6,001,521,595 | Technology | Other Applications | 2 | 1 | Converting Publisher Documents to Canva | Publisher, Canva | keywords: Convert Publisher, Publisher, Canva
alias: Publisher
In Publisher:
The file will need to be exported as a PDF.
Click File > Export > Create PDF/XPS Document > Create PDF/XPS.
In Canva:
On the top right of the page, click Create a design, then select Import file
The file will now show up in your projects list.
Note: There may be issues with converted documents where the font is different or an incorrect size. This will have to be adjusted manually. | 2022-03-30T17:30:08 | 1,723,128,695,000 | 1,723,128,695,000 | 2025-04-01T00:00:00Z | 0 | 0 | 0 | 0 |
6,000,041,454 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | CrickSoft Clicker (macOS + Windows) | CrickSoft, Clicker | Windows
1. Open the Chocolatey GUI Program as per this Solutions Article: https://psd401.freshservice.com/support/solutions/articles/6000026420
2. In Chocolatey GUI, select 'PSD Software', then look for for Clicker 8 EN-US. Double-click on it, then click 'Install' in the bottom-right corner.
3. After Clicker installs, you will see a shortcut on your Desktop called 'Clicker'. Double-click to launch it:
4. When prompted, activate the Software using the Internet. | 2024-11-04T23:20:37 | 1,730,762,463,000 | 1,730,762,463,000 | None | 0 | 0 | 0 | 0 |
6,000,040,832 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | Eagle Quest: Managed Apple ID Sign-In + Apple Classroom Setup + Management | Eagle Quest, Eagle, Quest, Apple ID, Managed Apple ID, iPadOS | The Apple Classroom macOS App can be leveraged to provide supervision and management capabilities to Staff for 1:1 Student iPads.
Managed Apple ID's: All PSD Google Accounts also function as Managed Apple ID's. When you sign in with your PSD Google Account on an Apple Device, for the Apple ID, it becomes a Managed Apple ID and directs you to login through ClassLink.
Apple Classroom User Guide: https://support.apple.com/guide/classroom/welcome/web
Getting Started with Classroom: https://www.apple.com/education/docs/getting-started-with-classroom.pdf
There are three parts to the setup:
Student Signs into 1:1-issued iPad with their Managed Apple ID
Staff Signs into their macOS Computer with Managed Apple ID
Staff installs Apple Classroom App from Self Service
Additional requirements:
Teacher: Mac with macOS 11.3 or later
Students: iPad with iOS 14.4 or later
Bluetooth and Wi-Fi enabled on both student and teacher devices
Students within Bluetooth range of the teacher running Classroom
| 2024-08-21T01:08:12 | 1,724,211,924,000 | 1,724,211,924,000 | None | 0 | 1 | 0 | 0 |
6,000,025,351 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | Flipgrid - Pop-up Blocker | 110 | If you're having issues recording with Flipgrid due to a Pop-up Blocker, there may be one of two causes - Google Chrome's built-in Pop-up Blocker, or the third-party Chrome extension the district uses to block ads and malicious Pop-ups - uBlock Origin.
This guide will show you how to disable either, but only for Flipgrid (or whichever site is not functioning properly).
1) Click on the Padlock icon to the left or the address bar.
2) Scroll down to 'Pop-ups and redirects', click on the right side, and then click 'Allow'. This will disable Chrome's built-in Pop-up blocker for the site you are currently on.
3) At this point, I would refresh the website and test again to see if it is fixed. If it is not fixed, I would undo the step above and continue to step 4.
4) If the above steps did not fix, click on the red shield icon in the top-right corner. Then click the power button. This will turn off uBlock Origin for the site you're currently on only.
5) For what we just did to take effect, you will need to click the refresh button that appears.
The Pop-up issue should now be resolved. If it is not, you may contact the Help Desk. Having a screenshot of the error or issue on-hand is helpful. | 2020-11-13T19:55:20 | 1,723,128,695,000 | 1,723,128,695,000 | 2025-04-01T00:00:00Z | 4 | 0 | 0 | 0 |
6,000,039,816 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | How To: Use Microsoft Windows App to access PSD-curated Windows Applications from macOS | 110 | Note: Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 12 each time.
1. Open Self Service to install the Microsoft Windows App
(Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Mine Says 'Run' in the Screen Shot because I already have it installed).
2. Open the Microsoft Windows app. Click on 'Microsoft Remote Desktop' in the top-left corner. Then click 'Settings...'
3. This will open up a Preferences window. Select the Credentials tab. Click on the '+' symbol to add a User Account
4. For username, type psd\ and then your username. So psd\username. Username and password will be your PSD ClassLink Portal login. Friendly name is just your username.
5. After filling out the fields like above, click Add. Then, click on the General tab.
Note: Steps 6 and 7 are only required if you need to upload from / save to your macOS Desktop.
You can 'pass-through' your macOS Desktop so that the remote Windows Application can see it and interact with it.
6. Where it says 'If folder redirection is enabled...' click on Nothing
7. Then, click Choose Folder... and select your Desktop (Click Desktop, then Choose) it should look like below:
You can now close out of Preferences
8. On the left of the App, click on 'Apps' - you will now be accessing ChildPlus through Workspaces instead of PCs
9. Click on the '+' symbol and then 'Add Workspace'
Note: You can also click this, it's the same thing:
10. For the workspace / URL enter vmnocapterminal
After you do that, it will 'find' the correct workspace and it will look like below.
For User account - click the drop-down and change it from 'Ask when required' to your user account that you added in earlier steps.
Then click Add.
11. You may see a certificate warning. Simply click Continue:
12. You will now see a list of accessible Windows applications. Simply double-click on the one you would like to access.
Note: Sometimes they can take up to a minute to launch.
Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing [email protected] or call x3711. | 2024-03-27T01:46:13 | 1,728,577,031,000 | 1,728,577,031,000 | None | 3 | 18 | 0 | 0 |
6,000,039,787 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | How to Access Publisher Documents on macOS | 110 | How to Access Publisher Documents on macOS
1. You'll have to have LibreOffice installed on your machine, submit a ticket or call x3711 to get access.
2. After that, you will now have LibreOffice installed in Finder > Applications. Launch it by double-clicking on it:
3. With LibreOffice open, you can either drag your .pub (Microsoft Publisher Format) file into the open window, or click on Open File > and manually browse to where you .pub file(s) are stored. Either option will work.
4. You should now have your desired Publisher file opened successfully:
| 2024-03-22T23:20:36 | 1,723,511,370,000 | 1,723,511,370,000 | None | 1 | 2 | 0 | 0 |
6,000,031,923 | 6,000,837,079 | Technology | Other Applications | 1 | 2 | How to access ChildPlus on macOS | remote, desktop, ECEAP, ChildPlus | Keywords: childplus, eceap, remote, desktop
Aliases: eceap/childplus software
Note: Steps 1-11 only need to be performed once. After the initial setup is complete, you can start on step 13 each time.
Note: It should not be needed, but PSD's Agency ID for ChildPlus is PSESD
1. Open Self Service to install the Microsoft Windows App
(Finder > Applications > Self Service). It's under the Microsoft category. Click 'Install'. (Says 'Run' in the Screen Shot because I already have it installed).
2. Open the Microsoft Windows App . Click on 'Microsoft Windows App ' in the top-left corner. Then click 'Settings...'
3. This will open up a Preferences window. Select the Credentials tab. Click on the '+' symbol to add a User Account
4. For username, type psd\ and then your username. So psd\username. Username and password will be your PSD ClassLink Portal login. Friendly name is just your username.
5. After filling out the fields like above, click Add. Then, click on the General tab.
6. Where it says 'If folder redirection is enabled...' click on Nothing
7. Then, click Choose Folder... and select your Desktop (Click Desktop, then Choose) it should look like below:
You can now close out of Preferences
8. At the top of the App, click on 'Apps' - you will now be accessing ChildPlus through Apps instead of Devices
9. Click on the '+' symbol and then 'Add Workspace'
Note: You can also click this, it's the same thing:
10. For the workspace / URL enter vmnocapterminal
After you do that, it will 'find' the correct workspace and it will look like below.
For User account - click the drop-down and change it from 'Ask when required' to your user account that you added in earlier steps.
Then click Add.
11. You may see a certificate warning. Simply click Continue:
12. You will now see the ChildPlus icon:
13. Double-click on it to run ChildPlus. It will launch in its own contained Window now. It will briefly show a Windows login. Then the window will go away.
Be patient for about 10-15 seconds, and then ChildPlus will launch:
Note: The only other minor nuance is that when you're uploading scanned files now - you will now upload them from your macOS Desktop.
In ChildPlus, when you click 'Add Attachment' - select 'This PC' if it is not already selected. Scroll down until you see Redirected drives and folders - you will see your macOS Desktop there as shown below.
Double-click on that, then your scanned files should be in there.
Any questions or issues, let us know. You can submit a ticket through the portal, or by emailing [email protected] or call x3711. | 2022-09-21T22:34:03 | 1,729,707,401,000 | 1,729,707,401,000 | None | 0 | 21 | 0 | 0 |
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