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Professional Summary Knowledgeable of banking procedures and finance, sales and risk management whose success is based on integrity, exceptional customer service, efficiency and ambition. Self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making. Skilled for managing multiple projects at one time. Ability to work equally in both team-oriented and self directed environments. Core Competencies Credit & financial analysis Analytical problem solver Excellent communicator Action planning Relationship management Risk management Strategic thinking Deadline efficient Detailed oriented Excellent time management Achievements Increased revenue production 110% per annum resulting in to a profitable portfolio, Wells Fargo 2015 Year to date loan volume growth 162%, deposits 230% and partner production 180% 2013 recipient of Gold Star Award of Western Mountain Region, Wells Fargo Bank 2 times Gold Star Award recipient Wells Fargo Bank 2014 1 time Gold Star Award recipient Wells Fargo Bank 2015 Annual Pinnacle Award Recipient for top 20% producer, US Bank 2010 Star of Excellent recipient for highest scores customer service, US Bank 2009, 2010, 2011 Chamber Development Award, Wethersfield, CT 2005, 2006, 2007 Award of Excellence, top producer, Fleet Bank 2002, 2003 Experience Branch Manager , 01/2004 Company Name - City , State Received region performance recognition for increased sales and customer service. Motivated, trained and increased employee productivity by 45%. Maintained and built strong relationships while assisting and advising in financial decisions. Implemented a new up-selling program of banking products to exceed goals & expectations. Executed branch objectives, improved product profitability and service performance. Dramatically increased branch revenue through various partner referrals. Made initial analysis on applicant's financial status, credit and property evaluation. Business Banking Officer , 01/2009 to 11/2012 Company Name - City , State 2010 Annual Pinnacle Winner for Outstanding Performance. Source, develop, expand, service and retain profitable business banking relationships. Provide the highest level of professionalism and outstanding customer service. Structure banking solutions in order to help the customer reach success financially. Perform complex financial analysis in the area of credit, cash flow and collateral. Obtain and monitor financial statements and credit information of existing portfolio. Proactively partner with customers to better understand their business goals and strategies. Work closely with underwriting to accurately complete credit requests in a timely manner. Partner with bank internal and external teams to increase cross-sell opportunities. Ensure highest level of accuracy and clarity in all communications. Director of Business Operations/Finance Officer , 01/2005 to 01/2009 Company Name - City , State Designed, developed and presented project sales models to increase business. Developed sales campaigns and marketing projects. Acquired, sourced, serviced and expanded new client relationships. Monitored business productivity and ensured quality in all levels of business production. Developed a new business plan that oversaw all new business sectors. Performed all accounting for federal and state tax obligations and sales reports. Prepared monthly, quarterly and annual financial statements. Monitored the progress of open funds budget, fiscal reports, revenues contracts, acct payables and receivables. Business and Consumer Banking Specialist , 01/2002 to 01/2004 Company Name - City , State 2003 Annual Star of Excellence. Achieved great success in sales and customer service. Advised and suggested financial and credit solutions. Reviewed and gathered client financial and credit information. Regularly visit business customers to better understand banking needs and maximize results. Effectively partnered with other lines of business bankers to deliver full range of products. Organized and managed special events and promotions. Proactively partnered with external partners to attain new business leads. Education Masters Business Administration : 2011 Keller Graduate School of Management - City , State Bachelor of Science : Business Administration/Finance , 2009 Central Connecticut State University - City , State Business Administration/Finance Professional Development Credit Risk Fundamentals, US Bank 2011 Omega Credit Analysis Certification, US Bank 2011 Organizational Development and Leadership Certificate, US Bank 2010 FDIC Certification, Central Connecticut State University 2009 Community Involvement United Way, Junior Achievement, Executive Board Member Women's Chamber of Commerce of Southern Nevada, NAWBO Corporate Committee Member Computer Skills Microsoft Office (word, excel, power point, outlook) Share point, Wells Fargo systems
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section" id="SECTION_SUMM689957948" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM689957948"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957948_1_447911709" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957948FRFM1"> <p align="LEFT"> Knowledgeable of banking procedures and finance, sales and risk management whose success is based on integrity, exceptional customer service, efficiency and ambition. Self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making. Skilled for managing multiple projects at one time. Ability to work equally in both team-oriented and self directed environments. </p> </div> </div> </div> <div class="section" id="SECTION_HILT689957949" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT689957949"> Core Competencies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957949_1_447911711" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="689957949SKC11"> <p align="JUSTIFY"> Credit &amp; financial analysis</p> <p align="JUSTIFY"> Analytical problem solver</p> <p align="JUSTIFY"> Excellent communicator</p> <p align="JUSTIFY"> Action planning</p> <p align="JUSTIFY"> Relationship management</p> <br/> <br/> </td> <td class="field twocol_2" id="689957949SKC21"> <p align="JUSTIFY"> Risk management</p> <p align="JUSTIFY"> Strategic thinking</p> <p align="JUSTIFY"> Deadline efficient</p> <p align="JUSTIFY"> Detailed oriented </p> <p align="JUSTIFY"> Excellent time management</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM689958165" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM689958165"> Achievements</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_689958165_1_447920439" style="padding-top:0px;"> <div class="field singlecolumn" id="689958165FRFM1"> <p align="LEFT"> Increased revenue production 110% per annum resulting in to a profitable portfolio, Wells Fargo 2015</p> <p align="LEFT"> Year to date loan volume growth 162%, deposits 230% and partner production 180%</p> <p align="LEFT"> 2013 recipient of Gold Star Award of Western Mountain Region, Wells Fargo Bank </p> <p align="LEFT"> 2 times Gold Star Award recipient Wells Fargo Bank 2014</p> <p align="LEFT"> 1 time Gold Star Award recipient Wells Fargo Bank 2015</p> <p align="LEFT"> Annual Pinnacle Award Recipient for top 20% producer, US Bank 2010 Star of Excellent recipient for highest scores customer service, US Bank 2009, 2010, 2011</p> <p align="LEFT"> Chamber Development Award, Wethersfield, CT 2005, 2006, 2007</p> <p align="LEFT"> Award of Excellence, top producer, Fleet Bank 2002, 2003</p> </div> </div> </div> <div class="section" id="SECTION_EXPR689957950" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR689957950"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957950_1_447911704" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT1"> Branch Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD1"> 01/2004</span> <span class="jobdates" format="%m/%Y" id="689957950EDDT1"> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES1" itemprop="description"> <ul> <li> Received region performance recognition for increased sales and customer service.</li> <li> Motivated, trained and increased employee productivity by 45%.</li> <li> Maintained and built strong relationships while assisting and advising in financial decisions.</li> <li> Implemented a new up-selling program of banking products to exceed goals &amp; expectations.</li> <li> Executed branch objectives, improved product profitability and service performance.</li> <li> Dramatically increased branch revenue through various partner referrals.</li> <li> Made initial analysis on applicant's financial status, credit and property evaluation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_2_447911702" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT2"> Business Banking Officer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD2"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT2"> 11/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES2" itemprop="description"> <ul> <li> 2010 Annual Pinnacle Winner for Outstanding Performance.</li> <li> Source, develop, expand, service and retain profitable business banking relationships.</li> <li> Provide the highest level of professionalism and outstanding customer service.</li> <li> Structure banking solutions in order to help the customer reach success financially.</li> <li> Perform complex financial analysis in the area of credit, cash flow and collateral.</li> <li> Obtain and monitor financial statements and credit information of existing portfolio.</li> <li> Proactively partner with customers to better understand their business goals and strategies.</li> <li> Work closely with underwriting to accurately complete credit requests in a timely manner.</li> <li> Partner with bank internal and external teams to increase cross-sell opportunities.</li> <li> Ensure highest level of accuracy and clarity in all communications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_3_447911703" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT3"> Director of Business Operations/Finance Officer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD3"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT3"> 01/2009</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES3" itemprop="description"> <ul> <li> Designed, developed and presented project sales models to increase business.</li> <li> Developed sales campaigns and marketing projects.</li> <li> Acquired, sourced, serviced and expanded new client relationships.</li> <li> Monitored business productivity and ensured quality in all levels of business production.</li> <li> Developed a new business plan that oversaw all new business sectors.</li> <li> Performed all accounting for federal and state tax obligations and sales reports.</li> <li> Prepared monthly, quarterly and annual financial statements.</li> <li> Monitored the progress of open funds budget, fiscal reports, revenues contracts, acct payables and receivables.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_4_447911705" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT4"> Business and Consumer Banking Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT4"> 01/2004</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES4" itemprop="description"> <ul> <li> 2003 Annual Star of Excellence.</li> <li> Achieved great success in sales and customer service.</li> <li> Advised and suggested financial and credit solutions.</li> <li> Reviewed and gathered client financial and credit information.</li> <li> Regularly visit business customers to better understand banking needs and maximize results.</li> <li> Effectively partnered with other lines of business bankers to deliver full range of products.</li> <li> Organized and managed special events and promotions.</li> <li> Proactively partnered with external partners to attain new business leads.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC689957951" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC689957951"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957951_1_447911706" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="689957951DGRE1" itemprop="name"> Masters Business Administration</span> <span> :</span> <span class="programline" dependency="STUY" id="689957951STUY1"> </span> <span class="jobdates" id="689957951GRYR1"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="689957951SCHO1" itemprop="name"> Keller Graduate School of Management</span> <span> - </span> <span class="joblocation jobcity" id="689957951SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957951SSTA1"> State</span> <span class="joblocation jobstate" id="689957951SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="689957951FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957951_2_447911707" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="689957951DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="689957951STUY2"> Business Administration/Finance</span> <span> ,</span> <span class="jobdates" id="689957951GRYR2"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="689957951SCHO2" itemprop="name"> Central Connecticut State University</span> <span> - </span> <span class="joblocation jobcity" id="689957951SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957951SSTA2"> State</span> <span class="joblocation jobstate" id="689957951SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="689957951FRFM2"> Business Administration/Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL689957952" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL689957952"> Professional Development</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957952_1_447911710" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957952FRFM1"> <p align="LEFT"> Credit Risk Fundamentals, US Bank 2011 </p> <p align="LEFT"> Omega Credit Analysis Certification, US Bank 2011 </p> <p align="LEFT"> Organizational Development and Leadership Certificate, US Bank 2010</p> <p align="LEFT"> FDIC Certification, Central Connecticut State University 2009 </p> </div> </div> </div> <div class="section" id="SECTION_ADDI689957954" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI689957954"> Community Involvement </div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957954_1_447911713" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957954FRFM1"> <p align="JUSTIFY"> United Way, Junior Achievement, Executive Board Member Women's Chamber of Commerce of Southern Nevada, NAWBO Corporate Committee Member </p> </div> </div> </div> <div class="section" id="SECTION_SKLL689957953" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL689957953"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957953_1_447911712" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957953FRFM1"> <p align="LEFT"> Microsoft Office (word, excel, power point, outlook) Share point, Wells Fargo systems</p> </div> </div> </div> </div>
BANKING
28,126,340
INFORMATION TECHNOLOGY COORDINATOR Professional Profile B.S. graduate with a record of success implementing IT solutions. Demonstrated commitment to quality and customer service, detail oriented, strong team player, self motivated, demonstrated exceptional analytical skills, proven ability to work effectively and cross functionally with all levels of management with responsibilities increasing in scope. 9+ years of experience as Client/Server developer using Transact SQL, PL\SQL, Classic ASP, ASP.net, HTML, DHTML, XML, JavaScript, using CSS layout and design principles. 7+ years of managing project timeliness, accuracy, approving high-level and detail designs, as well as managing successful test plans. Directed all stages of software development including requirements, design, coding, testing and implementation of several company wide Intranet initiatives like Ovations! - An associate rewards and recognition program used by over 30,000 employees; Kronos TM Workforce Central - a time and attendance program for 13,000 non-exempts employees. Several projects included the management of offsite vendor resources. Experience using the following database management tools MS SQL Server 6.5,7, 2000 and 2005, My SQL, and Oracle 9i. Proficient with MS Windows, MS Office, Minitab, Business Objects, Adobe CS3 Web Edition, Visual Studio, Frontpage, PaintShop Pro. Experience Information Technology Coordinator Nov 2003 to Current Company Name Provide technical support throughout the office from building and managing the web presence, networking computers and other office equipment as well as researching grant opportunities for the implementation of a technology component for the Leadership SOAR program. Responsible for building capacity for the foundation within the area of information technology by helping them move closer to a paperless environment. The scope of my role is to streamline IT operations, implement an effective online marketing and media strategy, automate the work processes for employees, and centralize the activities of GivingBack Foundation, Inc. by using the internet and other media. Web Developer Jun 2003 to Current Company Name As webmaster I was responsible for the wing-to-wing implementation of online solutions for small businesses using the full System Development Life Cycle. All projects were delivered 100% on time, within budget by correctly assessing needs upfront, and gathering detailed design specifications that prevent scope creep. I was directly involved in the design/develop/testing phases, the implementing of database systems using Classic ASP/ASP.net 2.0 and MS SQL Server 2000/2005 in the Windows Hosting environment, PHP 4.0 - 5.0 and MySQL 4 in the Linux Hosting environment as well as providing support operations, and evaluating the overall system performance after project launch. A few key ASP.Net/MS SQL 2005 solutions implemented during this period were vendor developed ad tracking and e-mail newsletter marketing software. Clients relied upon the research and cost benefit analysis provided to determine the best solution that met their needs and budget. Intranet Application Support Analyst Jan 2003 to Jul 2007 Company Name Key responsibilities were to manage the timeliness and accuracy of system parameter setups and data migration of files for private label and bank card projects. Worked with functional areas such as Marketing, Risk, Fraud, Operations, and Collections to ensure that parameters implemented met project requirements by serving as the IT lead responsible for overcoming any organizational and technical barriers that arose. During this period I was able to successfully multi-task and manage several projects concurrently making my role key in the successful implementation of 14 new portfolios that had a combined growth of $1.26B in new receivables. Implemented successful business-wide initiatives such as: Ovations! - An associates rewards and recognition system. Primary responsibility was to enhance the system's Graphical User Interface and make it more intuitive for the users. The completed project resulted in a 50% increase in system productivity while remaining stable during peak usage periods. This was accomplished by managing the wing-to-wing project implementation with the selected outside vendor and internal IT teams involved. Kronos TM Workforce Central - Key responsibility was to stabilize the application within the Windows 2k/Oracle 9i infrastructure by leveraging a test server for validating patches, and major version updates by the vendor. Once moved to the live production environment, load balancing between 3 application and 1 database server was implemented to better support peak usage times. This allowed the system to always be available for users to accurately record their time and ensured the Human Resource department they were within 99% compliance in handling employee payroll. Managed Offshore Resources during several key Intranet initiatives by assisting in the review and approval of high-level and detail design of business requirements for the enhancements/maintenance of other miscellaneous web applications within the scope of the Consumer Finance IT build team. After the testing phase was complete I assured the hand off from the build to the production run team was a seamless transition that did not interrupt any existing production processes. Initiated the role of a technical support contact providing maintenance and enhancements for three integrated business tracking systems built with classic ASP and MS SQL used to manage the work flow for a Portfolio Services department of 120 associates. Phases of the application were being built by members of the Information Management Leadership Program (IMLP), each with specific requirements to implement within their six month rotation. These rotations left a support gap which I filled to address any system issues as they rose. This resulted in a smoother transition between the IMLP members by allowing them time to focus on and fulfilling their requirements of the program instead of immediately coming into a new rotation addressing issues left by a previous colleague. Implemented a database migration plan from MS SQL Server 6.5 to 2000, which included maintenance schedules and archiving. By the structure of the two versions MS SQL server being completely different, it had to be a two phased approach. Phase one required a migration from 6.5 to 7.0. Phase two was to migrate from 7.0 to 2000. Since support was going to be dropped for MS SQL Server 6.5 the entire project had to be completed within 30 days. This migration allow me to implement a regularly scheduled maintenance plan that reduced end-user downtime from 10 - 20 hours per month to zero The Subject Matter Expert for the Mid-Range Application group in Stamford responsible for conducting a transfer of knowledge from the Atlanta data management personnel back to the Mid-Range team for ongoing support. Due to the elimination of curtain business functions this process had to be successfully completed within 60 days to prevent the possible impact of production systems there after. Education Bachelor's , Computer Information Systems DeVry University - City , State , US 9/2000 - 6/2004 DeVry University, Alpharetta, Georgia Bachelor's Degree, Computer Information Systems Academic Honors: Dean's List, Hope Scholarship GPA 3.46 while working and attending school full-time Affiliations GivingBack Foundation, Inc Certifications Six Sigma Green Belt Certified Skills Marketing, Operations, Database, Asp, Ms Sql Server, Sql, Sql Server, Technical Support, Testing, Asp.net, Budget, Clients, Database Systems, Life Cycle, Linux, Ms Asp, Ms Sql Server 2000, Mysql, Online Solutions, Php, Project Launch, Solutions, Sql Server 2000, System Development, Closer, Media Strategy, Networking, Online Marketing, Bank Card, Collections, Credit, Data Migration, Receivables, Intranet, Maintenance, Application Support, Archiving, Data Management, Subject Matter Expert, Work Flow, Business Requirements, Engineer, Finance, Graphical User Interface, Increase, Kronos, Load Balancing, Offshore, Oracle, Payroll, Production Environment, User Interface, Belt Certified, Black Belt, Six Sigma, Six-sigma, .net, Associate, Client/server, Coding, Css, Customer Service, Database Management, Detail Oriented, Dhtml, Flash, Frontpage, Html, Javascript, Microsoft Sql Server, Microsoft Sql Server 2000, Minitab, Ms Office, Photoshop, Project Management, Receptionist, Retail Sales, Self Motivated, Software Development, Structured Software, Team Player, Test Plans, Time & Attendance, Time And Attendance, Visual Studio, Xml
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME581199263" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_581199263_1_378355350" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="581199263FNAM1"> </span> <span> </span> <span class="field" id="581199263LNAM1"> INFORMATION TECHNOLOGY COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM581199265" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM581199265"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199265_1_378355352" style=" padding-top:0px; "> <div class="field singlecolumn" id="581199265FRFM1"> B.S. graduate with a record of success implementing IT solutions. Demonstrated commitment to quality and customer service, detail oriented, strong team player, self motivated, demonstrated exceptional analytical skills, proven ability to work effectively and cross functionally with all levels of management with responsibilities increasing in scope. 9+ years of experience as Client/Server developer using Transact SQL, PL\SQL, Classic ASP, ASP.net, HTML, DHTML, XML, JavaScript, using CSS layout and design principles. 7+ years of managing project timeliness, accuracy, approving high-level and detail designs, as well as managing successful test plans. Directed all stages of software development including requirements, design, coding, testing and implementation of several company wide Intranet initiatives like Ovations! - An associate rewards and recognition program used by over 30,000 employees; Kronos TM Workforce Central - a time and attendance program for 13,000 non-exempts employees. Several projects included the management of offsite vendor resources. Experience using the following database management tools MS SQL Server 6.5,7, 2000 and 2005, My SQL, and Oracle 9i. Proficient with MS Windows, MS Office, Minitab, Business Objects, Adobe CS3 Web Edition, Visual Studio, Frontpage, PaintShop Pro. </div> </div> </div> <div class="section" id="SECTION_HILT581199266" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM581199349" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR581199267" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR581199267"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199267_1_378355353" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="581199267JTIT1"> Information Technology Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="581199267JSTD1"> Nov 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="581199267EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="581199267COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="581199267JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="581199267JSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="581199267JDES1" itemprop="description"> Provide technical support throughout the office from building and managing the web presence, networking computers and other office equipment as well as researching grant opportunities for the implementation of a technology component for the Leadership SOAR program. Responsible for building capacity for the foundation within the area of information technology by helping them move closer to a paperless environment. The scope of my role is to streamline IT operations, implement an effective online marketing and media strategy, automate the work processes for employees, and centralize the activities of GivingBack Foundation, Inc. by using the internet and other media.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_581199267_2_378355354" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="581199267JTIT2"> Web Developer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="581199267JSTD2"> Jun 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="581199267EDDT2"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="581199267COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="581199267JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="581199267JSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="581199267JDES2" itemprop="description"> As webmaster I was responsible for the wing-to-wing implementation of online solutions for small businesses using the full System Development Life Cycle. All projects were delivered 100% on time, within budget by correctly assessing needs upfront, and gathering detailed design specifications that prevent scope creep. I was directly involved in the design/develop/testing phases, the implementing of database systems using Classic ASP/ASP.net 2.0 and MS SQL Server 2000/2005 in the Windows Hosting environment, PHP 4.0 - 5.0 and MySQL 4 in the Linux Hosting environment as well as providing support operations, and evaluating the overall system performance after project launch. A few key ASP.Net/MS SQL 2005 solutions implemented during this period were vendor developed ad tracking and e-mail newsletter marketing software. Clients relied upon the research and cost benefit analysis provided to determine the best solution that met their needs and budget.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_581199267_3_378355355" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="581199267JTIT3"> Intranet Application Support Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="581199267JSTD3"> Jan 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="581199267EDDT3"> Jul 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="581199267COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="581199267JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="581199267JSTA3" itemprop="addressRegion"> </span> </span> <span class="jobline" id="581199267JDES3" itemprop="description"> Key responsibilities were to manage the timeliness and accuracy of system parameter setups and data migration of files for private label and bank card projects. Worked with functional areas such as Marketing, Risk, Fraud, Operations, and Collections to ensure that parameters implemented met project requirements by serving as the IT lead responsible for overcoming any organizational and technical barriers that arose. During this period I was able to successfully multi-task and manage several projects concurrently making my role key in the successful implementation of 14 new portfolios that had a combined growth of $1.26B in new receivables. Implemented successful business-wide initiatives such as: Ovations! - An associates rewards and recognition system. Primary responsibility was to enhance the system's Graphical User Interface and make it more intuitive for the users. The completed project resulted in a 50% increase in system productivity while remaining stable during peak usage periods. This was accomplished by managing the wing-to-wing project implementation with the selected outside vendor and internal IT teams involved. Kronos TM Workforce Central - Key responsibility was to stabilize the application within the Windows 2k/Oracle 9i infrastructure by leveraging a test server for validating patches, and major version updates by the vendor. Once moved to the live production environment, load balancing between 3 application and 1 database server was implemented to better support peak usage times. This allowed the system to always be available for users to accurately record their time and ensured the Human Resource department they were within 99% compliance in handling employee payroll. Managed Offshore Resources during several key Intranet initiatives by assisting in the review and approval of high-level and detail design of business requirements for the enhancements/maintenance of other miscellaneous web applications within the scope of the Consumer Finance IT build team. After the testing phase was complete I assured the hand off from the build to the production run team was a seamless transition that did not interrupt any existing production processes. Initiated the role of a technical support contact providing maintenance and enhancements for three integrated business tracking systems built with classic ASP and MS SQL used to manage the work flow for a Portfolio Services department of 120 associates. Phases of the application were being built by members of the Information Management Leadership Program (IMLP), each with specific requirements to implement within their six month rotation. These rotations left a support gap which I filled to address any system issues as they rose. This resulted in a smoother transition between the IMLP members by allowing them time to focus on and fulfilling their requirements of the program instead of immediately coming into a new rotation addressing issues left by a previous colleague. Implemented a database migration plan from MS SQL Server 6.5 to 2000, which included maintenance schedules and archiving. By the structure of the two versions MS SQL server being completely different, it had to be a two phased approach. Phase one required a migration from 6.5 to 7.0. Phase two was to migrate from 7.0 to 2000. Since support was going to be dropped for MS SQL Server 6.5 the entire project had to be completed within 30 days. This migration allow me to implement a regularly scheduled maintenance plan that reduced end-user downtime from 10 - 20 hours per month to zero The Subject Matter Expert for the Mid-Range Application group in Stamford responsible for conducting a transfer of knowledge from the Atlanta data management personnel back to the Mid-Range team for ongoing support. Due to the elimination of curtain business functions this process had to be successfully completed within 60 days to prevent the possible impact of production systems there after.</span> </div> </div> </div> <div class="section" id="SECTION_EDUC581199268" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC581199268"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199268_1_378355356" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="581199268DGRE1" itemprop="name"> Bachelor's</span> <span> , </span> <span class="programline" id="581199268STUY1"> Computer Information Systems</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="581199268SCHO1" itemprop="name"> DeVry University</span> <span> - </span> <span class="joblocation jobcity" id="581199268SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="581199268SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="581199268SCNT1"> US</span> </span> <span class="field" id="581199268FRFM1"> 9/2000 - 6/2004 DeVry University, Alpharetta, Georgia Bachelor's Degree, Computer Information Systems Academic Honors: Dean's List, Hope Scholarship GPA 3.46 while working and attending school full-time</span> </div> </div> </div> <div class="section" id="SECTION_AFIL581199269" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL581199269"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199269_1_378355358" style=" padding-top:0px; "> <div class="field singlecolumn" id="581199269FRFM1"> GivingBack Foundation, Inc</div> </div> </div> <div class="section" id="SECTION_CERT581199270" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT581199270"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199270_1_378355357" style=" padding-top:0px; "> <div class="field singlecolumn" id="581199270FRFM1"> Six Sigma Green Belt Certified</div> </div> </div> <div class="section" id="SECTION_SKLL581199271" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL581199271"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_581199271_1_378355359" style=" padding-top:0px; "> <div class="field singlecolumn" id="581199271FRFM1"> Marketing, Operations, Database, Asp, Ms Sql Server, Sql, Sql Server, Technical Support, Testing, Asp.net, Budget, Clients, Database Systems, Life Cycle, Linux, Ms Asp, Ms Sql Server 2000, Mysql, Online Solutions, Php, Project Launch, Solutions, Sql Server 2000, System Development, Closer, Media Strategy, Networking, Online Marketing, Bank Card, Collections, Credit, Data Migration, Receivables, Intranet, Maintenance, Application Support, Archiving, Data Management, Subject Matter Expert, Work Flow, Business Requirements, Engineer, Finance, Graphical User Interface, Increase, Kronos, Load Balancing, Offshore, Oracle, Payroll, Production Environment, User Interface, Belt Certified, Black Belt, Six Sigma, Six-sigma, .net, Associate, Client/server, Coding, Css, Customer Service, Database Management, Detail Oriented, Dhtml, Flash, Frontpage, Html, Javascript, Microsoft Sql Server, Microsoft Sql Server 2000, Minitab, Ms Office, Photoshop, Project Management, Receptionist, Retail Sales, Self Motivated, Software Development, Structured Software, Team Player, Test Plans, Time &amp; Attendance, Time And Attendance, Visual Studio, Xml</div> </div> </div> </div>
INFORMATION-TECHNOLOGY
28,320,387
ENGINEERING INTERN Professional Summary Petroleum Engineering Graduate and Military Veteran seeking a full-time position in an organization that will allow for professional growth, a long career, and meaningful employment. Over 4 years of operations and management experience and 6 months of Engineering Internship experience working on multi-million dollar projects. Highly-motivated and quick learner. Can perform in fast-paced environments, make sound decisions, and direct and provide personnel with technical guidance. Embraces new challenges. Core Qualifications SolidWorks 2005 Electrical drafting Tube furnaces Experience 06/2015 to 08/2015 Engineering Intern Company Name - City , State Reviewed project instructions and specifications to identify, modify and plan requirements. Used software applications to simulate working conditions of units and components in order to investigate proposals for improving equipment performance. Conferred with technicians, submitted reports to engineering department staff, and recommended design changes. Obtained specified equipment performance by calculating required capacities of proposed systems. Analyzed equipment performance by reading dials and meters which measure temperature, pressure, volumetric output and input at operating conditions. Developed safety and operating procedures to be employed by workers who operate pipeline equipment. Developed total utilization tool for all natural gas compressors maintained by the company. Developed blow-down sizing tool and purge-time tool for various pipe configurations to be used in pipeline operations. 06/2014 to 08/2014 Field Engineering Intern Company Name - City , State Prepared production progress reports for management. Scheduled the project in logical steps and budgeted time required to meet deadlines. Conferred with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems. Directed and supervised workers by planning, organizing, and directing activities concerned with the construction of systems. Operated and maintained personal protective equipment. Verified that safety equipment was available to employees, and monitored the use of equipment. Inspected facilities, machinery, and safety equipment to identify and correct potential hazards. 09/2011 to 01/2012 Assistant Service Manager Company Name - City , State Provided customer service by greeting and assisting customers and responding to customer inquiries. Supervised employees who were engaging in sales, inventory-taking, reconciling cash receipts, and performing services for customers. Monitored sales activities to ensure that customers received satisfactory service and quality goods. Instructed staff on how to handle difficult and complicated sales. Examined merchandise to ensure correct prices are displayed and that the product functioned as advertised. Authorized payments and merchandise returns when problems arised. Performed work activities of subordinates such as cleaning shelves and organizing displays. Trained and evaluated personnel in sales and marketing skills, while recommending employees for promotion or termination when appropriate. Prepared work schedules and kept records of employees' schedules and time cards. 09/2006 to 10/2010 Non-Commissioned Officer Company Name - City , State Provided leadership, instruction, training, supervision, and mentoring to a team of 4 to 30 members. Ensured team readiness through quality control of equipment, risk management assessment, and constant updated training. Monitored execution of operations involving security, safety, logistics, communication, equipment and personnel tracking. Performed log keeping of significant events regarding security, safety, operations, communications, and reported to higher level of management when necessary. Oversaw area of operations by communicating with incoming units, relaying pertinent information, and tracking their progress. Supervised the administrative operations of a fledgling foreign police force, and provided operational and technical guidance. Developed into a qualified leader who trained and directed teams while coordinating with supporting units. Education May 2016 Bachelor of Science : Petroleum Engineering LOUISIANA STATE UNIVERSITY - City , State Petroleum Engineering Interests THETA CHI FRATERNITY Philanthropy Committee Chairman INTRAMURAL SPORTS Flag Football Soccer Skills administrative, cash receipts, customer service, directing, instruction, inventory, leadership, logistics, machinery, marketing, mentoring, natural gas, organizing, personnel, police, progress, promotion, proposals, quality, quality control, reading, reconciling, risk management, safety, sales, supervisory, supervision Additional Information EXTRACURRICULAR ACTIVITIES THETA CHI FRATERNITY Philanthropy Committee Chairman INTRAMURAL SPORTS Flag Football Soccer
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME792043815" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_792043815_1_514003054" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="792043815FNAM1"> </span> <span> </span> <span class="field" id="792043815LNAM1"> ENGINEERING INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM792043819" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM792043819"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043819_1_514003061" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="792043819FRFM1"> Petroleum Engineering Graduate and Military Veteran seeking a full-time position in an organization that will allow for professional growth, a long career, and meaningful employment. Over 4 years of operations and management experience and 6 months of Engineering Internship experience working on multi-million dollar projects. Highly-motivated and quick learner. Can perform in fast-paced environments, make sound decisions, and direct and provide personnel with technical guidance. Embraces new challenges.</div> </div> </div> <div class="section" id="SECTION_HILT792043914" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT792043914"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043914_1_514037769" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="792043914SKC11"> <ul> <li class=""> SolidWorks 2005</li> <li class=""> Electrical drafting</li> <li class=""> Tube furnaces</li> </ul> </td> <td class="field twocol_2" id="792043914SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR792043817" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR792043817"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043817_1_514003056" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="792043817JSTD1"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="792043817EDDT1"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="792043817JTIT1"> Engineering Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="792043817COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="792043817JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="792043817JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="792043817JDES1" itemprop="description"> <ul> <li> Reviewed project instructions and specifications to identify, modify and plan requirements.</li> <li> Used software applications to simulate working conditions of units and components in order to investigate proposals for improving equipment performance.</li> <li> Conferred with technicians, submitted reports to engineering department staff, and recommended design changes.</li> <li> Obtained specified equipment performance by calculating required capacities of proposed systems.</li> <li> Analyzed equipment performance by reading dials and meters which measure temperature, pressure, volumetric output and input at operating conditions.</li> <li> Developed safety and operating procedures to be employed by workers who operate pipeline equipment.</li> <li> Developed total utilization tool for all natural gas compressors maintained by the company.</li> <li> Developed blow-down sizing tool and purge-time tool for various pipe configurations to be used in pipeline operations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_792043817_2_514003057" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="792043817JSTD2"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="792043817EDDT2"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="792043817JTIT2"> Field Engineering Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="792043817COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="792043817JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="792043817JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="792043817JDES2" itemprop="description"> <ul> <li> Prepared production progress reports for management.</li> <li> Scheduled the project in logical steps and budgeted time required to meet deadlines.</li> <li> Conferred with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems.</li> <li> Directed and supervised workers by planning, organizing, and directing activities concerned with the construction of systems.</li> <li> Operated and maintained personal protective equipment.</li> <li> Verified that safety equipment was available to employees, and monitored the use of equipment.</li> <li> Inspected facilities, machinery, and safety equipment to identify and correct potential hazards.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_792043817_3_514003058" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="792043817JSTD3"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="792043817EDDT3"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="792043817JTIT3"> Assistant Service Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="792043817COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="792043817JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="792043817JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="792043817JDES3" itemprop="description"> <ul> <li> Provided customer service by greeting and assisting customers and responding to customer inquiries.</li> <li> Supervised employees who were engaging in sales, inventory-taking, reconciling cash receipts, and performing services for customers.</li> <li> Monitored sales activities to ensure that customers received satisfactory service and quality goods.</li> <li> Instructed staff on how to handle difficult and complicated sales.</li> <li> Examined merchandise to ensure correct prices are displayed and that the product functioned as advertised.</li> <li> Authorized payments and merchandise returns when problems arised.</li> <li> Performed work activities of subordinates such as cleaning shelves and organizing displays.</li> <li> Trained and evaluated personnel in sales and marketing skills, while recommending employees for promotion or termination when appropriate.</li> <li> Prepared work schedules and kept records of employees' schedules and time cards.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_792043817_4_514003059" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="792043817JSTD4"> 09/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="792043817EDDT4"> 10/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="792043817JTIT4"> Non-Commissioned Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="792043817COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="792043817JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="792043817JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="792043817JDES4" itemprop="description"> <ul> <li> Provided leadership, instruction, training, supervision, and mentoring to a team of 4 to 30 members.</li> <li> Ensured team readiness through quality control of equipment, risk management assessment, and constant updated training.</li> <li> Monitored execution of operations involving security, safety, logistics, communication, equipment and personnel tracking.</li> <li> Performed log keeping of significant events regarding security, safety, operations, communications, and reported to higher level of management when necessary.</li> <li> Oversaw area of operations by communicating with incoming units, relaying pertinent information, and tracking their progress.</li> <li> Supervised the administrative operations of a fledgling foreign police force, and provided operational and technical guidance.</li> <li> Developed into a qualified leader who trained and directed teams while coordinating with supporting units.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC792043818" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC792043818"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043818_1_514003060" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="792043818GRYR1"> May 2016</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="792043818DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="792043818STUY1"> Petroleum Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="792043818SCHO1" itemprop="name"> LOUISIANA STATE UNIVERSITY</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="792043818SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="792043818SSTA1"> State</span> <span class="joblocation jobstate" id="792043818SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="792043818FRFM1"> Petroleum Engineering</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL792043915" style="padding-top:0px;"> </div> <div class="section" id="SECTION_INTR792043820" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR792043820"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043820_1_514003062" style="padding-top:0px;"> <div class="field singlecolumn" id="792043820FRFM1"> THETA CHI FRATERNITY Philanthropy Committee Chairman INTRAMURAL SPORTS Flag Football Soccer </div> </div> </div> <div class="section" id="SECTION_SKLL792043821" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL792043821"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043821_1_514003063" style="padding-top:0px;"> <div class="field singlecolumn" id="792043821FRFM1"> administrative, cash receipts, customer service, directing, instruction, inventory, leadership, logistics, machinery, marketing, mentoring, natural gas, organizing, personnel, police, progress, promotion, proposals, quality, quality control, reading, reconciling, risk management, safety, sales, supervisory, supervision</div> </div> </div> <div class="section" id="SECTION_ADDI792043822" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI792043822"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_792043822_1_514003064" style="padding-top:0px;"> <div class="field singlecolumn" id="792043822FRFM1"> <ul> <li> EXTRACURRICULAR ACTIVITIES THETA CHI FRATERNITY Philanthropy Committee Chairman INTRAMURAL SPORTS Flag Football Soccer </li> </ul> </div> </div> </div> </div>
ENGINEERING
18,001,081
TEACHER Summary Kind and compassionate Elementary School Teacher dedicated to creating an atmosphere that is stimulating and encouraging to all students. Enjoys using modern technology in the classroom. Highlights Texas Teaching Certificate with Early Childhood Education endorsement Urban public schools background Critical thinker Title I knowledge Curriculum development Standardized testing techniques Learning assessments IEPs knowledge Decisive Flexible and adaptive Calm under pressure Member of Association of Texas Professional Educators Accomplishments Worked with a committee of fellow educators to develop campus wide curriculum development. Skills *Classroom management *Records of Progress *Small group/Guided Reading Instruction *Hands on Math Instruction Experience Company Name August 2011 to Current Teacher City , State Observed and assessed student performance and kept thorough records of progress. Implemented a variety of teaching methods such as lectures, discussions and demonstrations. Established clear objectives for all lessons, units and projects. Encouraged students to persevere with challenging tasks. Set and communicated ground rules for the classroom based on respect and personal responsibility.Identified early signs of emotional, developmental and health problems in students and followed up with parents. Tutored children individually and in small groups to help them with difficult subjects. Taught after-school and summer enrichment programs. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Established positive relationships with students, parents, fellow teachers and school administrators. Mentored and counseled students with adjustment and academic problems. Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement. Contributed ideas at weekly staff meetings each month. Employed a broad range of instructional techniques to retain student interest and maximize learning. Implemented remedial programs for students requiring extra assistance. Took appropriate disciplinary measures when students misbehaved. Improved students' reading levels through guided reading groups and whole group instruction. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Accepted coaching from fellow teachers and administrators and immediately incorporated feedback. Worked outside normal hours to be available to answer parent and student questions. Used children's literature to teach and reinforce reading, writing, grammar and phonics. Enhanced reading skills through the use of children's literature, reader's theater and story time. Differentiated instruction according to student ability and skill level. Taught students to exercise problem solving methodology and techniques during tests. Taught students in various stages of cognitive, linguistic, social and emotional development. Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences. Encouraged students to explore issues in their lives and in the world around them. Employed a wide variety of fiction and non-fiction textual materials to encourage students to read independently. Encouraged parents to take an active role in their child's education. Company Name February 2011 to May 2011 Reading Tutor City , State Tutored children individually and in small groups to help them with difficult subjects. Company Name September 2006 to August 2008 4th Grade Teacher City , State Observed and assessed student performance and kept thorough records of progress. Implemented a variety of teaching methods such as lectures, discussions and demonstrations. Established clear objectives for all lessons, units and projects. Encouraged students to persevere with challenging tasks. Set and communicated ground rules for the classroom based on respect and personal responsibility.Identified early signs of emotional, developmental and health problems in students and followed up with parents. Tutored children individually and in small groups to help them with difficult subjects. Taught after-school and summer enrichment programs. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Established positive relationships with students, parents, fellow teachers and school administrators. Mentored and counseled students with adjustment and academic problems. Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement. Contributed ideas at weekly staff meetings each month. Employed a broad range of instructional techniques to retain student interest and maximize learning. Implemented remedial programs for students requiring extra assistance. Took appropriate disciplinary measures when students misbehaved. Improved students' reading levels through guided reading groups and whole group instruction. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Accepted coaching from fellow teachers and administrators and immediately incorporated feedback. Worked outside normal hours to be available to answer parent and student questions. Used children's literature to teach and reinforce reading, writing, grammar and phonics. Enhanced reading skills through the use of children's literature, reader's theater and story time. Differentiated instruction according to student ability and skill level. Taughtstudents to exercise problem solving methodology and techniques during tests. Taught students in various stages of cognitive, linguistic, social and emotional development. Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences. Encouraged students to explore issues in their lives and in the world around them. Employed a wide variety of fiction and non-fiction textual materials to encourage students to read independently. Encouraged parents to take an active role in their child's education. Education The University of Texas 2002 Master of Arts : Education City , State , USA Education Worked as a Graduate Assistant in the Education and Counseling Department at the University. Worked with adult students working to gain their GED. The University Of Texas 1998 Bachelor of Arts : Psychology Government Early Childhood Development and Child Psychology City , State , USA Psychology Government Early Childhood Development and Child Psychology
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME542102348" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_542102348_1_353799714" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="542102348FNAM1"> </span> <span> </span> <span class="field" id="542102348LNAM1"> TEACHER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM542102350" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM542102350"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102350_1_353799725" style=" padding-top:0px; "> <div class="field singlecolumn" id="542102350FRFM1"> <p align="LEFT"> Kind and compassionate Elementary School Teacher dedicated to creating an atmosphere that is stimulating and encouraging to all students. Enjoys using modern technology in the classroom.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_HILT542102351" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT542102351"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102351_1_355805673" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="542102351SKC11"> <ul> <li> Texas Teaching Certificate with Early Childhood Education endorsement</li> <li> Urban public schools background</li> <li> Critical thinker</li> <li> Title I knowledge</li> <li> Curriculum development</li> <li> Standardized testing techniques</li> <li> Learning assessments</li> <li> IEPs knowledge</li> <li> Decisive</li> </ul> </td> <td class="field twocol_2" id="542102351SKC21"> <ul> <li> Flexible and adaptive</li> <li> Calm under pressure</li> <li> Member of Association of Texas Professional Educators</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM542102352" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM542102352"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102352_1_355806176" style=" padding-top:0px; "> <div class="field singlecolumn" id="542102352FRFM1"> <p align="LEFT"> Worked with a committee of fellow educators to develop campus wide curriculum development.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL542102355" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL542102355"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102355_1_353799726" style=" padding-top:0px; "> <div class="field singlecolumn" id="542102355FRFM1"> <p align="LEFT"> *Classroom management</p> <p align="LEFT"> *Records of Progress</p> <p align="LEFT"> *Small group/Guided Reading Instruction</p> <p align="LEFT"> *Hands on Math Instruction</p> </div> </div> </div> <div class="section" id="SECTION_EXPR542102353" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR542102353"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102353_1_353799719" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="542102353COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="542102353JSTD1"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="542102353EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="542102353JTIT1"> Teacher</span> <br/> <span class="joblocation jobcity" id="542102353JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="542102353JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="542102353JDES1" itemprop="description"> <ul> <li> Observed and assessed student performance and kept thorough records of progress.</li> <li> Implemented a variety of teaching methods such as lectures, discussions and demonstrations.</li> <li> Established clear objectives for all lessons, units and projects.</li> <li> Encouraged students to persevere with challenging tasks.</li> <li> Set and communicated ground rules for the classroom based on respect and personal responsibility.Identified early signs of emotional, developmental and health problems in students and followed up with parents.</li> <li> Tutored children individually and in small groups to help them with difficult subjects.</li> <li> Taught after-school and summer enrichment programs.</li> <li> Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.</li> <li> Established positive relationships with students, parents, fellow teachers and school administrators.</li> <li> Mentored and counseled students with adjustment and academic problems.</li> <li> Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.</li> <li> Contributed ideas at weekly staff meetings each month.</li> <li> Employed a broad range of instructional techniques to retain student interest and maximize learning.</li> <li> Implemented remedial programs for students requiring extra assistance.</li> <li> Took appropriate disciplinary measures when students misbehaved.</li> <li> Improved students' reading levels through guided reading groups and whole group instruction.</li> <li> Created lesson plans in accordance with state curriculum and school-wide curriculum standards.</li> <li> Accepted coaching from fellow teachers and administrators and immediately incorporated feedback.</li> <li> Worked outside normal hours to be available to answer parent and student questions.</li> <li> Used children's literature to teach and reinforce reading, writing, grammar and phonics.</li> <li> Enhanced reading skills through the use of children's literature, reader's theater and story time.</li> <li> Differentiated instruction according to student ability and skill level.</li> <li> Taught students to exercise problem solving methodology and techniques during tests.</li> <li> Taught students in various stages of cognitive, linguistic, social and emotional development.</li> <li> Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.</li> <li> Encouraged students to explore issues in their lives and in the world around them.</li> <li> Employed a wide variety of fiction and non-fiction textual materials to encourage students to read independently.</li> <li> Encouraged parents to take an active role in their child's education.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_542102353_2_353799718" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="542102353COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="542102353JSTD2"> February 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="542102353EDDT2"> May 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="542102353JTIT2"> Reading Tutor</span> <br/> <span class="joblocation jobcity" id="542102353JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="542102353JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="542102353JDES2" itemprop="description"> <ul> <li> Tutored children individually and in small groups to help them with difficult subjects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_542102353_3_353799720" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="542102353COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="542102353JSTD3"> September 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="542102353EDDT3"> August 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="542102353JTIT3"> 4th Grade Teacher</span> <br/> <span class="joblocation jobcity" id="542102353JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="542102353JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="542102353JDES3" itemprop="description"> <ul> <li> Observed and assessed student performance and kept thorough records of progress.</li> <li> Implemented a variety of teaching methods such as lectures, discussions and demonstrations.</li> <li> Established clear objectives for all lessons, units and projects.</li> <li> Encouraged students to persevere with challenging tasks.</li> <li> Set and communicated ground rules for the classroom based on respect and personal responsibility.Identified early signs of emotional, developmental and health problems in students and followed up with parents.</li> <li> Tutored children individually and in small groups to help them with difficult subjects.</li> <li> Taught after-school and summer enrichment programs.</li> <li> Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.</li> <li> Established positive relationships with students, parents, fellow teachers and school administrators.</li> <li> Mentored and counseled students with adjustment and academic problems.</li> <li> Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.</li> <li> Contributed ideas at weekly staff meetings each month.</li> <li> Employed a broad range of instructional techniques to retain student interest and maximize learning.</li> <li> Implemented remedial programs for students requiring extra assistance.</li> <li> Took appropriate disciplinary measures when students misbehaved.</li> <li> Improved students' reading levels through guided reading groups and whole group instruction.</li> <li> Created lesson plans in accordance with state curriculum and school-wide curriculum standards.</li> <li> Accepted coaching from fellow teachers and administrators and immediately incorporated feedback.</li> <li> Worked outside normal hours to be available to answer parent and student questions.</li> <li> Used children's literature to teach and reinforce reading, writing, grammar and phonics.</li> <li> Enhanced reading skills through the use of children's literature, reader's theater and story time.</li> <li> Differentiated instruction according to student ability and skill level.</li> <li> Taughtstudents to exercise problem solving methodology and techniques during tests.</li> <li> Taught students in various stages of cognitive, linguistic, social and emotional development.</li> <li> Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.</li> <li> Encouraged students to explore issues in their lives and in the world around them.</li> <li> Employed a wide variety of fiction and non-fiction textual materials to encourage students to read independently.</li> <li> Encouraged parents to take an active role in their child's education.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC542102354" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC542102354"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_542102354_1_353799723" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="542102354SCHO1" itemprop="name"> The University of Texas</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="542102354GRYR1"> 2002</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="542102354DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="542102354STUY1"> Education</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="542102354SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="542102354SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="542102354SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="542102354FRFM1"> Education Worked as a Graduate Assistant in the Education and Counseling Department at the University. Worked with adult students working to gain their GED.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_542102354_2_353799721" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="542102354SCHO2" itemprop="name"> The University Of Texas</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="542102354GRYR2"> 1998</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="542102354DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="542102354STUY2"> Psychology Government Early Childhood Development and Child Psychology</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="542102354SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="542102354SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="542102354SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="542102354FRFM2"> Psychology Government Early Childhood Development and Child Psychology</span> </span> </div> </div> </div> </div>
TEACHER
30,097,175
ENGINEERING TECH Summary Dedicated team player with extensive knowledge of electrical engineering concepts and a creative aptitude for new product development. Highlights Seasoned Lab Expert : 12 years SEM,EDX, DIB and high precision laboratory skills including X-Ray Analysis, Gas Chromatography equip/techniques, High Purity Liquid Chromatography equip/techniques, Stress/Strain collection Expert in multiple lab equipment including but not limited to MicroPolisher, MicroCleaver, Goniometer, Oscilloscopes, Automated Function Generators, Power Supplys and Multimeters Software Connoisseur: Upper level expertise in C++ , SQL, Verilog , VHDL, MatLab, PSpice, LTSpice, PowerWorld , LabView, Windows 2000/XP, Web Design, MS Office (Excel, Project, PowerPoint and Word), and HTML programming. Experience Engineering Tech , 09/2008 to Current Company Name - City , State Worked in engineering team running, compiling, developing, and analyzing factory experiments aimed to improve Intel's Far Back End Lithography process. Used computer and speaking skills to successfully complete and report multiple individual/group tasks related to equipments' performance.(developed automated reports using SQL that displayed factory performance) Developed procedures for advanced maintenance on semiconductor equipment that would transfer worldwide.(owned best know methods specfication that describes lab procedures and areas best know methods) Worked to save money and improve performance (saved >$13k in identifying opportunity to reuse reticle boxes) Manufacturing Technicican , 08/2000 to 09/2008 Company Name - City , State Performed advanced maintenance on high voltage equipment. Work environment included hazardous chemical / gas exposure and mitigation techniques for these exposures. Responded and communicated with senior engineers on daily positions Senior Capstone Project , 09/2007 to 06/2008 Company Name - City , State Specified, selected, and implemented a Supervisory Control and Data Acquisition System to gather data from wind generators and a weather station. Final system used a crossbow mote© that acquired generator speed, current output, voltage, wind speed, wind direction, temperature, and sunlight. Research and Development Associate , 05/2000 to 09/2000 Company Name - City , State Worked in wood products development, team-designing and testing pre-market materials. Assisted in all phases of product characterization and utilized project documentation defining standards, specifications, plans, prints, schematics and/or other necessary documentation required to achieve defined project goals. Head Freshmen Basketball Coach , 09/1999 to 03/2000 Company Name - City , State Guided a team of high school boys in developing athletic and social skills. Responsibilities included planning and organizing team meetings, practices and events, and had full social accountability of youths during away trips Research Assistant , 05/1999 to 10/1999 Company Name - City , State Participated in the implementation of a project to regulate nuisance vegetation using natural biological controls (grass carp). Responsibilities included preparing reagents and other media required for daily vegetation study, analyzing and logging vegetative samples in orderly fashion, and recovery of biological controls. Education B.S : Electrical Engineering , June 2009 Portland State University - City , State Electrical Engineering B.S : Biology Chemistry , June 2000 Southern Oregon University - City , State Biology Chemistry Certifications First Aid Certified, Blood Borne Pathogen Certified, Automated Electric Defibrillator Certified and CPR certified ('08). Courses of Note Applied Reliability, Thermodynamics, Electromagnetism I-II, Power Systems Design I-II, Micro- Electronics I-VI, Solid State Physics, Calculus I - III, Vector Calculus, Differential Equations , Statistics, Physics I-III, Computer Science I, Verilog ,Technical Writing, Digital Design, SEM , General/Organic/ Bio-Chemistry, Anatomy, Immunology , Ecology , Mammalogy, Evolution, Genetics, Plant Physiology and Entomology. Interests Intercollegiate Basketball Participant Southern Oregon Men's Basketball Team Member ('98 -'00) Chartered American Cancer Society's Hillsboro Relay for Life ('02) Arc volunteer of the month (08/02) Family, fishing, basketball, hiking and computers. Skills basic, C++, CPR certified, Data Acquisition, designing, Digital Design, direction, documentation, Electronics I, engineer, fashion, First Aid, HTML programming, Intel, LabView, market, materials, MatLab, Excel, MS Office, PowerPoint, Windows 2000, Word, Multimeters, natural, Oscilloscopes, Physics, Physics I, PSpice, speaking, quality, safety, Supervisory Control and Data Acquisition, schematics, SQL, Statistics, Systems Design I, Technical Writing, Verilog, VHDL, VI, Web Design
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME570335125" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_570335125_1_371433493" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="570335125FNAM1"> </span> <span> </span> <span class="field" id="570335125LNAM1"> ENGINEERING TECH</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM570335127" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM570335127"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335127_1_371502649" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="570335127FRFM1"> <p align="LEFT"> Dedicated team player with extensive knowledge of electrical engineering concepts and a creative aptitude for new product development.</p> </div> </div> </div> <div class="section" id="SECTION_HILT570335128" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT570335128"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335128_1_371433515" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="570335128SKC11"> <ul> <li> Seasoned Lab Expert : 12 years SEM,EDX, DIB and high precision laboratory skills including X-Ray Analysis, Gas Chromatography equip/techniques, High Purity Liquid Chromatography equip/techniques, Stress/Strain collection </li> <li> Expert in multiple lab equipment including but not limited to MicroPolisher, MicroCleaver, Goniometer, Oscilloscopes, Automated Function Generators, Power Supplys and Multimeters</li> </ul> </td> <td class="field twocol_2" id="570335128SKC21"> <ul> <li> Software Connoisseur: Upper level expertise in C++ , SQL, Verilog , VHDL, MatLab, PSpice, LTSpice, PowerWorld , LabView, Windows 2000/XP, Web Design, MS Office (Excel, Project, PowerPoint and Word), and HTML programming.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR570335129" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR570335129"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335129_1_371433505" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT1"> Engineering Tech</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD1"> 09/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES1" itemprop="description"> <ul> <li> Worked in engineering team running, compiling, developing, and analyzing factory experiments aimed to improve Intel's Far Back End Lithography process.</li> <li> Used computer and speaking skills to successfully complete and report multiple individual/group tasks related to equipments' performance.(developed automated reports using SQL that displayed factory performance)</li> <li> Developed procedures for advanced maintenance on semiconductor equipment that would transfer worldwide.(owned best know methods specfication that describes lab procedures and areas best know methods)</li> <li> Worked to save money and improve performance (saved &gt;$13k in identifying opportunity to reuse reticle boxes)</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335129_2_371433503" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT2"> Manufacturing Technicican</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD2"> 08/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT2"> 09/2008</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES2" itemprop="description"> <p align="LEFT"> Performed advanced maintenance on high voltage equipment. Work environment included hazardous chemical / gas exposure and mitigation techniques for these exposures. Responded and communicated with senior engineers on daily positions</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335129_3_371433506" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT3"> Senior Capstone Project</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD3"> 09/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT3"> 06/2008</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES3" itemprop="description"> <ul> <li> Specified, selected, and implemented a Supervisory Control and Data Acquisition System to gather data from wind generators and a weather station.</li> <li> Final system used a crossbow mote© that acquired generator speed, current output, voltage, wind speed, wind direction, temperature, and sunlight.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335129_4_371433507" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT4"> Research and Development Associate</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD4"> 05/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT4"> 09/2000</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES4" itemprop="description"> <ul> <li> Worked in wood products development, team-designing and testing pre-market materials.</li> <li> Assisted in all phases of product characterization and utilized project documentation defining standards, specifications, plans, prints, schematics and/or other necessary documentation required to achieve defined project goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335129_5_371513506" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT5"> Head Freshmen Basketball Coach</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD5"> 09/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT5"> 03/2000</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES5" itemprop="description"> <p align="LEFT"> Guided a team of high school boys in developing athletic and social skills. Responsibilities included planning and organizing team meetings, practices and events, and had full social accountability of youths during away trips</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335129_6_371433508" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570335129JTIT6"> Research Assistant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="570335129JSTD6"> 05/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="570335129EDDT6"> 10/1999</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570335129COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="570335129JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335129JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="570335129JDES6" itemprop="description"> <ul> <li> Participated in the implementation of a project to regulate nuisance vegetation using natural biological controls (grass carp).</li> <li> Responsibilities included preparing reagents and other media required for daily vegetation study, analyzing and logging vegetative samples in orderly fashion, and recovery of biological controls.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC570335130" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC570335130"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335130_1_371433509" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="570335130DGRE1" itemprop="name"> B.S</span> <span> :</span> <span class="programline" dependency="STUY" id="570335130STUY1"> Electrical Engineering</span> <span> ,</span> <span class="jobdates" id="570335130GRYR1"> June 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="570335130SCHO1" itemprop="name"> Portland State University</span> <span> - </span> <span class="joblocation jobcity" id="570335130SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335130SSTA1"> State</span> <span class="joblocation jobstate" id="570335130SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="570335130FRFM1"> Electrical Engineering</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570335130_2_371433511" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="570335130DGRE2" itemprop="name"> B.S</span> <span> :</span> <span class="programline" dependency="STUY" id="570335130STUY2"> Biology Chemistry</span> <span> ,</span> <span class="jobdates" id="570335130GRYR2"> June 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="570335130SCHO2" itemprop="name"> Southern Oregon University</span> <span> - </span> <span class="joblocation jobcity" id="570335130SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="570335130SSTA2"> State</span> <span class="joblocation jobstate" id="570335130SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="570335130FRFM2"> Biology Chemistry</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT570335133" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT570335133"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335133_1_371433512" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="570335133FRFM1"> First Aid Certified, Blood Borne Pathogen Certified, Automated Electric Defibrillator Certified and CPR certified ('08). Courses of Note Applied Reliability, Thermodynamics, Electromagnetism I-II, Power Systems Design I-II, Micro- Electronics I-VI, Solid State Physics, Calculus I - III, Vector Calculus, Differential Equations , Statistics, Physics I-III, Computer Science I, Verilog ,Technical Writing, Digital Design, SEM , General/Organic/ Bio-Chemistry, Anatomy, Immunology , Ecology , Mammalogy, Evolution, Genetics, Plant Physiology and Entomology.</div> </div> </div> <div class="section" id="SECTION_INTR570335136" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR570335136"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335136_1_371433513" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="570335136FRFM1"> <ul> <li> Intercollegiate Basketball Participant Southern Oregon Men's Basketball Team Member ('98 -'00) </li> <li> Chartered American Cancer Society's Hillsboro Relay for Life ('02)</li> <li> Arc volunteer of the month (08/02) </li> <li> Family, fishing, basketball, hiking and computers.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL570335138" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL570335138"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570335138_1_371433516" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="570335138FRFM1"> <p align="LEFT"> basic, C++, CPR certified, Data Acquisition, designing, Digital Design, direction, documentation, Electronics I, engineer, fashion, First Aid, HTML programming, Intel, LabView, market, materials, MatLab, Excel, MS Office, PowerPoint, Windows 2000, Word, Multimeters, natural, Oscilloscopes, Physics, Physics I, PSpice, speaking, quality, safety, Supervisory Control and Data Acquisition, schematics, SQL, Statistics, Systems Design I, Technical Writing, Verilog, VHDL, VI, Web Design</p> </div> </div> </div> </div>
ENGINEERING
18,024,825
PHD CANDIDATE IN FINANCE Summary Self driven and highly motivated with several years of experience in Quantitative Research including quantitative modeling, econometric analysis, statistical analysis, model development, large data analysis. My work, both in Finance and Engineering has been based on the development, application, and testing of quantitative models. Excellent analytical/critical thinking and problem solving skills. Strong written and oral communication. Highlights Proficient in R, SAS, SQL, C++, Fortran, VBA Advanced Modeling Skills Project Management Experience Critical Thinking Skills Complex Problem Solving Skills Superior Research Skills Excellent Written and Oral Communication Self-motivated Professional Experience PhD Candidate in Finance 08/2010 to Current Company Name City , State Conduct research in Finance, specifically asset pricing and econometric modeling. Current work includes: 1) Do tax revenues Reduce Agency Costs and Increase Hospital Efficiency? Empirical Evidence from Washington State - conducted using Maximum Entropy Econometrics, 2) Return Distributions under GARCH Process with Sentiment Measures 3) Market Sentiment and its Effects on Stock Returns 4) A State-Space Model for Investor Sentiment and 5) Herding in Option Pricing Models – A State Space Approach. Visiting Instructor in Finance 09/2013 to 08/2014 Company Name City , State Taught MBA and Undergraduate Classes in Investments, Financial Markets and Institutions, Bank Financial Management, Introduction to Financial Management Visiting Asst. Professor in Finance 08/2008 to 06/2010 Company Name City , State Taught MBA and Undergraduate Classes in Financial Modeling, Strategic Business Problem Solving, Working Capital Management Research Assistant Professor 01/2001 to 02/2006 Company Name City , State Principal Investigator on projects for the development of mathematical models for life prediction of Nuclear Waste containers for the Yucca Mountain Nuclear Waste Repository (sponsored by DOE). Taught classes in engineering to graduate and undergraduate students. Research Scientist 10/1999 to 12/2000 Company Name City , State Worked on the development of mathematical models for life prediction of turbine engines blades for US Air Force fighter jets. Education Ph.D. : Materials Science and Engineering 6 1999 Georgia Institute of Technology (Georgia Tech) City , State , USA B. Tech. : Metallurgical Engineering 6 1992 IIT Bombay City , India Ph.D. : Finance 2015 University of Connecticut City , State , USA MBA : Finance 12 2007 Gonzaga University City , State , USA M.S. : Ceramic Engineering 12 1995 Georgia Institute of Technology (Georgia Tech) City , State , USA Sample Publications 1) Namjoshi Shantanu, McPherson Matthew Q, and Friesner Dan, Do tax revenues Reduce Agency Costs and Increase Hospital Efficiency? Empirical Evidence from Washington State, Global Business and Finance Review, Vol 17, Issue 2, Fall 2012, pp 137-160 2) S. A. Namjoshi and K. Hickman, The Impact of Morningstar Five-Star Ratings, Journal of the Academy of Finance, Summer 2010 3) Namjoshi Shantanu, Market Sentiment and its Effects on Stock Returns, 2nd International Conference on Emerging Trends in Finance & Accounting, August 9-10, 2013, SDM Institute for Management Development, Mysore, India. 4) Namjoshi Shantanu, Return Distributions under GARCH Process with Sentiment Measures, 2014 MBAA International Conference, Chicago IL, March 2014 5) Namjoshi Shantanu, A State-Space Model for Investor Sentiment, In Progress 6) Namjoshi Shantanu, Herding in Option Pricing Models – A State Space Approach, In Progress 7) K.S. Raja, S. A. Namjoshi, and M. Misra, Improved Corrosion Resistance of Ni-22Cr-13Mo-4W Alloy by Surface Nanocrystallization Materials Letters, 59 (2005) 570-574. 8) S. Mall, S.A. Namjoshi, and W.J. Porter, Effects of Microstructure on Fretting Fatigue Crack Initiation Behavior of Ti-6Al-4V, Materials Science and Engineering A 383 (2004) 334–340 9) Namjoshi S. & Mall S., Fretting behavior of Ti-6Al-4V under combined high cycle and low cycle fatigue loading, The International Journal of Fatigue 23 (2001) S455-S461. 10) Namjoshi S.A., Thadhani N.N., Modeling The Reaction Synthesis Of Shock-Densified Titanium-Silicon Powder Mixture Compacts, Metallurgical and Materials Transactions B, vol. 31B, no. 2, pp. 307-316B, Apr. 2000. 11) Royal T.E., Namjoshi S.A., Thadhani N.N., Mechanistic Processes Influencing Shock-Chemistry in Powder Mixtures of the Ti-Si, Ti-Al, and Ti-B Systems, Metallurgical and Materials Transactions A, vol. 27A, no. 7, pp. 1761-1771, July 1996 Accomplishments Academic Advisor: Graduated: 1 PhD. student (2005), 1 M.S. student (2004) Patents: - J. C. Lacombe, K. S. Raja, S. A. Namjoshi, M. Misra et al., “Methods for Fabrication of Porous Metal Templates and Growth of Carbon Nanotubes and Utilization Thereof,” US 20050276743 A1 - K. Paramguru, K. S. Raja, S. A. Namjoshi, M. Misra, “Method of Forming Nanoporous Surfaces and Coating Bioceramic on the Nanoporous Surfaces,” patent application pending, May 2004.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME523548637" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_523548637_1_341895381" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="523548637FNAM1"> </span> <span> </span> <span class="field lName" id="523548637LNAM1"> PHD CANDIDATE IN FINANCE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM523548639" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM523548639"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548639_1_341898638" style=" padding-top:0px; "> <div class="field singlecolumn" id="523548639FRFM1"> <p align="LEFT"> Self driven and highly motivated with several years of experience in Quantitative Research including quantitative modeling, econometric analysis, statistical analysis, model development, large data analysis. My work, both in Finance and Engineering has been based on the development, application, and testing of quantitative models. Excellent analytical/critical thinking and problem solving skills. Strong written and oral communication. </p> </div> </div> </div> <div class="section" id="SECTION_HILT523548640" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT523548640"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548640_1_341895403" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="523548640SKC11"> <p align="LEFT"> Proficient in R, SAS, SQL, C++, Fortran, VBA </p> <p align="LEFT"> Advanced Modeling Skills</p> <p align="LEFT"> Project Management Experience</p> <p align="LEFT"> Critical Thinking Skills</p> <p align="LEFT"> Complex Problem Solving Skills</p> <p align="LEFT"> Superior Research Skills</p> <p align="LEFT"> Excellent Written and Oral Communication</p> <p align="LEFT"> Self-motivated Professional</p> </td> <td class="field twocol_2" id="523548640SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR523548641" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR523548641"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548641_1_341895385" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="523548641JTIT1"> PhD Candidate in Finance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="523548641JSTD1"> 08/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="523548641EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="523548641COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="523548641JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="523548641JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="523548641JDES1" itemprop="description"> <p align="LEFT"> Conduct research in Finance, specifically asset pricing and econometric modeling. Current work includes: 1) Do tax revenues Reduce Agency Costs and Increase Hospital Efficiency? Empirical Evidence from Washington State - conducted using Maximum Entropy Econometrics, 2) Return Distributions under GARCH Process with Sentiment Measures 3) Market Sentiment and its Effects on Stock Returns 4) A State-Space Model for Investor Sentiment and 5) Herding in Option Pricing Models – A State Space Approach. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548641_2_341895383" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="523548641JTIT2"> Visiting Instructor in Finance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="523548641JSTD2"> 09/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="523548641EDDT2"> 08/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="523548641COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="523548641JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="523548641JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="523548641JDES2" itemprop="description"> <p align="LEFT"> Taught MBA and Undergraduate Classes in Investments, Financial Markets and Institutions, Bank Financial Management, Introduction to Financial Management</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548641_3_341895384" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="523548641JTIT3"> Visiting Asst. Professor in Finance</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="523548641JSTD3"> 08/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="523548641EDDT3"> 06/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="523548641COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="523548641JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="523548641JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="523548641JDES3" itemprop="description"> <p align="LEFT"> Taught MBA and Undergraduate Classes in Financial Modeling, Strategic Business Problem Solving, Working Capital Management</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548641_4_341895387" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="523548641JTIT4"> Research Assistant Professor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="523548641JSTD4"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="523548641EDDT4"> 02/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="523548641COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="523548641JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="523548641JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="523548641JDES4" itemprop="description"> <p align="LEFT"> Principal Investigator on projects for the development of mathematical models for life prediction of Nuclear Waste containers for the Yucca Mountain Nuclear Waste Repository (sponsored by DOE). Taught classes in engineering to graduate and undergraduate students. </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548641_5_341895388" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="523548641JTIT5"> Research Scientist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="523548641JSTD5"> 10/1999</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="523548641EDDT5"> 12/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="523548641COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="523548641JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="523548641JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="523548641JDES5" itemprop="description"> <p align="LEFT"> Worked on the development of mathematical models for life prediction of turbine engines blades for US Air Force fighter jets. </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC523548642" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC523548642"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548642_1_341895397" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="523548642DGRE1" itemprop="name"> Ph.D.</span> <span> : </span> <span class="programline" id="523548642STUY1"> Materials Science and Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="523548642GRYR1"> 6 1999</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="523548642SCHO1" itemprop="name"> Georgia Institute of Technology (Georgia Tech)</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="523548642SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="523548642SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="523548642SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="523548642FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548642_2_341895399" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="523548642DGRE2" itemprop="name"> B. Tech.</span> <span> : </span> <span class="programline" id="523548642STUY2"> Metallurgical Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="523548642GRYR2"> 6 1992</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="523548642SCHO2" itemprop="name"> IIT Bombay</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="523548642SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="523548642SSTA2"> </span> <span class="joblocation eduCountry" id="523548642SCNT2"> India</span> </span> </span> <span class="paddedline"> <span class="field" id="523548642FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548642_3_341895395" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="523548642DGRE3" itemprop="name"> Ph.D.</span> <span> : </span> <span class="programline" id="523548642STUY3"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="523548642GRYR3"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="523548642SCHO3" itemprop="name"> University of Connecticut </span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="523548642SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="523548642SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="523548642SCNT3"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="523548642FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548642_4_341895396" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="523548642DGRE4" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="523548642STUY4"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="523548642GRYR4"> 12 2007</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="523548642SCHO4" itemprop="name"> Gonzaga University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="523548642SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="523548642SSTA4"> State</span> <span> , </span> <span class="joblocation eduCountry" id="523548642SCNT4"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="523548642FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_523548642_5_341895398" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="523548642DGRE5" itemprop="name"> M.S.</span> <span> : </span> <span class="programline" id="523548642STUY5"> Ceramic Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="523548642GRYR5"> 12 1995</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="523548642SCHO5" itemprop="name"> Georgia Institute of Technology (Georgia Tech)</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="523548642SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="523548642SSTA5"> State</span> <span> , </span> <span class="joblocation eduCountry" id="523548642SCNT5"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="523548642FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PUBL523548648" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PUBL523548648"> Sample Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548648_1_341895402" style=" padding-top:0px; "> <div class="field singlecolumn" id="523548648FRFM1"> <p align="LEFT"> 1) Namjoshi Shantanu, McPherson Matthew Q, and Friesner Dan, Do tax revenues Reduce Agency Costs and Increase Hospital Efficiency? Empirical Evidence from Washington State, Global Business and Finance Review, Vol 17, Issue 2, Fall 2012, pp 137-160</p> <p align="LEFT"> 2) S. A. Namjoshi and K. Hickman, The Impact of Morningstar Five-Star Ratings, Journal of the Academy of Finance, Summer 2010</p> <p align="LEFT"> 3) Namjoshi Shantanu, Market Sentiment and its Effects on Stock Returns, 2nd International Conference on Emerging Trends in Finance &amp; Accounting, August 9-10, 2013, SDM Institute for Management Development, Mysore, India.</p> <p align="LEFT"> 4) Namjoshi Shantanu, Return Distributions under GARCH Process with Sentiment Measures, 2014 MBAA International Conference, Chicago IL, March 2014 </p> <p align="LEFT"> 5) Namjoshi Shantanu, A State-Space Model for Investor Sentiment, In Progress </p> <p align="LEFT"> 6) Namjoshi Shantanu, Herding in Option Pricing Models – A State Space Approach, In Progress </p> <p align="LEFT"> 7) K.S. Raja, S. A. Namjoshi, and M. Misra, Improved Corrosion Resistance of Ni-22Cr-13Mo-4W Alloy by Surface Nanocrystallization Materials Letters, 59 (2005) 570-574.</p> <p align="LEFT"> 8) S. Mall, S.A. Namjoshi, and W.J. Porter, Effects of Microstructure on Fretting Fatigue Crack Initiation Behavior of Ti-6Al-4V, Materials Science and Engineering A 383 (2004) 334–340 </p> <p align="LEFT"> 9) Namjoshi S. &amp; Mall S., Fretting behavior of Ti-6Al-4V under combined high cycle and low cycle fatigue loading, The International Journal of Fatigue 23 (2001) S455-S461.</p> <p align="LEFT"> 10) Namjoshi S.A., Thadhani N.N., Modeling The Reaction Synthesis Of Shock-Densified Titanium-Silicon Powder Mixture Compacts, Metallurgical and Materials Transactions B, vol. 31B, no. 2, pp. 307-316B, Apr. 2000.</p> <p align="LEFT"> 11) Royal T.E., Namjoshi S.A., Thadhani N.N., Mechanistic Processes Influencing Shock-Chemistry in Powder Mixtures of the Ti-Si, Ti-Al, and Ti-B Systems, Metallurgical and Materials Transactions A, vol. 27A, no. 7, pp. 1761-1771, July 1996</p> </div> </div> </div> <div class="section" id="SECTION_SKLL523548649" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL523548649"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_523548649_1_341895404" style=" padding-top:0px; "> <div class="field singlecolumn" id="523548649FRFM1"> <p align="LEFT"> Academic Advisor: </p> <p align="LEFT"> Graduated: 1 PhD. student (2005), 1 M.S. student (2004)</p> <br/> <p align="LEFT"> Patents:</p> <p align="LEFT"> - J. C. Lacombe, K. S. Raja, S. A. Namjoshi, M. Misra et al., “Methods for Fabrication of Porous Metal Templates and Growth of Carbon Nanotubes and Utilization Thereof,” US 20050276743 A1</p> <p align="LEFT"> - K. Paramguru, K. S. Raja, S. A. Namjoshi, M. Misra, “Method of Forming Nanoporous Surfaces and Coating Bioceramic on the Nanoporous Surfaces,” patent application pending, May 2004.</p> </div> </div> </div> </div>
FINANCE
74,522,938
EXECUTIVE CHEF Professional Summary Executive Chef  with 20  years of experience cooking in American, Mexican, Asian, French and Seafood environments. Prior work as prep cook, line chef, and sous chef. Energetic culinary professional with a blend of creativity, passion for food and exceptional cooking skills. Works well as a dynamic leader in high-pressure settings. Bilingual Chef with 20  years in cooking, hiring and training staff, creating schedules and managing labor costs. Executive Chef possessing an innate skill in creating exceptional menu items. Leads productive working environments that attract top-notch talent. Skills American/French classic  cooking technique Beautiful presentation of food Mexican/American  cuisine expert Effective planner Extensive catering background Food presentation talent Employed at CAMPEON , featured in Village Voice "Critics' Picks" column. Employed at LOLITA/REDLULU , featured in The New York Times  Critics' Picks" column. Two Stars Work History Executive Chef 12/2013 to 08/2014 Company Name – City , State Assisted the owner to create a new sports bar/restaurant concept. Developed recipes and plate presentations. Responsible for the ordering and choosing Chinaware, small wares, silverware and glassware. Created Menus, prep lists for each station and delegated duties to each member of the HOH. Coordinated activities concerning food preparation, kitchen, and storage areas. Monitored food production areas for safety and sanitation practices and procedures. Set up production cycles, ensures proper inventory levels were available. Hands on execution of the line; directing kitchen employees with food production. Conducted proper pre-meals and other educational seminars with front of the house employees. Purchased food items and various products for the operation of the restaurant. Reduced food costs by 28  percent by using seasonal ingredients, setting standards for portion size and minimizing waste. Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary. Maintained updated knowledge of local competition and restaurant industry trends. Developed menus, pricing and special food offerings to increase revenue and customer satisfaction. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering. Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work. Achieved and exceeded performance, budget and team goals. Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Created and managed budgets for operations and capital equipment. Prepared operational reports and analyses and made appropriate recommendations about progress and negative trends. Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering. Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Executive Sous Chef 10/2012 to 11/2013 Company Name – City , State Responsible for receiving purchases, checked schedules and opening of the kitchen restaurant. Catered large corporate events, fashion/restaurant weeks and the holiday season. Responsible for maintaining cleanliness and order in the absence of the executive chef. Conducted proper pre-meals and other educational seminars with front of the house employees. Responsible for running the restaurant when the Executive chef went on vacation. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Promptly reported any maintenance and repair issues throughout our service log. Expertly managed 40 staff and maintained appropriate staffing levels throughout shifts. Executive Chef 05/2009 to 08/2012 Company Name – City , State Created charts for cleaning efficiency, food and labor controls. Created detail recipes and standards for menus and specials. Managed BOH operations at both restaurants in Connecticut. Reduced food costs by 28  percent by using seasonal ingredients, setting standards for portion size and minimizing waste. Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees. Developed menus, pricing and special food offerings to increase revenue and customer satisfaction. Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering. Practiced safe food handling procedures at all times. Successfully reduced the restaurant's annual food and labor costs by [number] % through proper budgeting, scheduling and management of inventory. Working Chef 01/2007 to 01/2009 Company Name – City , State An exclusive 100-seat nightclub serving a French/American modern global Tapas menu. Developed new menu design, recipes and plate presentations. Overhauled food and labor controls for better efficiency. Responsible for food and beverage inventory, purchases and controls. Verified proper portion sizes and consistently attained high food quality standards. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees. Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering. Lead Line Cook/Sous Chef 01/1992 to 01/2007 Company Name – City , State Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary. Verified proper portion sizes and consistently attained high food quality standards. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Led shifts while personally preparing food items and executing requests based on required specifications. Achieved and exceeded performance, budget and team goals. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation. Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Practiced safe food handling procedures at all times. Education Bachelor of Arts : Philosophy 2001 City College of New York - City , State Philosophy Member of Philosophy Club Received half Scholarship for a Master Degree. Certifications NYC Qualifying Certificate in Food Protection # 07-06676 Serv-Safe Certification # 6561937 Skills Budgeting, charts, concept, Cooking, directing, English, Special Events, fashion, French, Inventory, Optimization, Organizing, policies, presentations, speaker, Purchasing, quality, Receiving, Safety, Scheduling, seminars, Spanish Additional Information PRESS http://blogs.villagevoice.com/forkintheroad/2014/06/campeon_a_championship_caliber_sports_bar_arrives_in_flatiron.php http://www.nytimes.com/2012/01/08/nyregion/red-lulu-cocina-in-south-norwalk-review.html?_r=2&partner=rssnyt&emc=rss& http://www.nytimes.com/2010/08/15/nyregion/15dinect.html
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME508230469" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_508230469_1_331825952"> <div class="name" itemprop="name"> <span class="field" id="508230469FNAM1"> </span> <span> </span> <span class="field lName" id="508230469LNAM1"> EXECUTIVE CHEF</span> </div> </div> </div> <div class="section" id="SECTION_SUMM508231120" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM508231120"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508231120_1_331838004"> <div class="field singlecolumn" id="508231120FRFM1"> <font color="#0000FF"> Executive Chef</font>  with <font color="#0000ff"> 20</font>  years of experience cooking in American, Mexican, Asian, French and Seafood environments. Prior work as prep cook, line chef, and sous chef. <br/> Energetic culinary professional with a blend of creativity, passion for food and exceptional cooking skills. Works well as a dynamic leader in high-pressure settings. <br/> Bilingual Chef with <font color="#0000ff"> 20 </font> years in cooking, hiring and training staff, creating schedules and managing labor costs. <br/> <div> Executive Chef possessing an innate skill in creating exceptional menu items. Leads productive working environments that attract top-notch talent.<br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT508231121" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT508231121"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508231121_1_331836853"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="508231121SKC11"> <ul> <li> <font color="#0000ff"> American/French classic </font> cooking technique</li> <li> Beautiful presentation of food</li> <li> <font color="#0000ff"> Mexican/American </font> cuisine expert</li> <li> Effective planner</li> <li> Extensive catering background</li> <li> Food presentation talent</li> </ul> </td> <td class="field twocol_2" id="508231121SKC21"> <ul> <li> Employed at <font color="#0000ff"> CAMPEON</font> , featured in <font color="#0000ff"> Village Voice</font> "Critics' Picks" column.</li> <li> Employed at <font color="#0000ff"> LOLITA/REDLULU</font> , featured in <font color="#0000ff"> The New York Times </font> Critics' Picks" column. Two Stars</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR508230471" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR508230471"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508230471_1_331825954" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508230471JTIT1"> Executive Chef</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="508230471JSTD1"> 12/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508230471EDDT1"> 08/2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508230471COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508230471JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230471JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508230471JDES1" itemprop="description"> <ul> <li> Assisted the owner to create a new sports bar/restaurant concept.</li> <li> Developed recipes and plate presentations.</li> <li> Responsible for the ordering and choosing Chinaware, small wares, silverware and glassware.</li> <li> Created Menus, prep lists for each station and delegated duties to each member of the HOH.</li> <li> Coordinated activities concerning food preparation, kitchen, and storage areas.</li> <li> Monitored food production areas for safety and sanitation practices and procedures.</li> <li> Set up production cycles, ensures proper inventory levels were available.</li> <li> Hands on execution of the line; directing kitchen employees with food production.</li> <li> Conducted proper pre-meals and other educational seminars with front of the house employees.</li> <li> Purchased food items and various products for the operation of the restaurant.</li> <li> Reduced food costs by <font color="#0000ff"> 28</font>  percent by using seasonal ingredients, setting standards for portion size and minimizing waste.</li> <li> Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.</li> <li> Maintained updated knowledge of local competition and restaurant industry trends.</li> <li> Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.</li> <li> Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.</li> <li> Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering.</li> <li> Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.</li> <li> Achieved and exceeded performance, budget and team goals.</li> <li> Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.</li> <li> Created and managed budgets for operations and capital equipment.</li> <li> Prepared operational reports and analyses and made appropriate recommendations about progress and negative trends.</li> <li> Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.</li> <li> Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508230471_2_331825955" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508230471JTIT2"> Executive Sous Chef</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="508230471JSTD2"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508230471EDDT2"> 11/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508230471COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508230471JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230471JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508230471JDES2" itemprop="description"> <ul> <div> <br/> </div> <li> Responsible for receiving purchases, checked schedules and opening of the kitchen restaurant.</li> <li> Catered large corporate events, fashion/restaurant weeks and the holiday season.</li> <li> Responsible for maintaining cleanliness and order in the absence of the executive chef.</li> <li> Conducted proper pre-meals and other educational seminars with front of the house employees.</li> <li> Responsible for running the restaurant when the Executive chef went on vacation.</li> <li> Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.</li> <li> Promptly reported any maintenance and repair issues throughout our service log.</li> <li> Expertly managed 40 staff and maintained appropriate staffing levels throughout shifts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508230471_3_331825956" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508230471JTIT3"> Executive Chef</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="508230471JSTD3"> 05/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508230471EDDT3"> 08/2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508230471COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508230471JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230471JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508230471JDES3" itemprop="description"> <ul> <li> Created charts for cleaning efficiency, food and labor controls.</li> <li> Created detail recipes and standards for menus and specials.</li> <li> Managed BOH operations at both restaurants in Connecticut.</li> <li> Reduced food costs by <font color="#0000ff"> 28</font>  percent by using seasonal ingredients, setting standards for portion size and minimizing waste.</li> <li> Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.</li> <li> Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.</li> <li> Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.</li> <li> Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.</li> <li> Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering.</li> <li> Practiced safe food handling procedures at all times.</li> <li> Successfully reduced the restaurant's annual food and labor costs by <font color="#0000FF"> [number]</font> % through proper budgeting, scheduling and management of inventory.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508230471_4_331825957" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508230471JTIT4"> Working Chef</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="508230471JSTD4"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508230471EDDT4"> 01/2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508230471COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508230471JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230471JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508230471JDES4" itemprop="description"> <ul> <li> An exclusive 100-seat nightclub serving a French/American modern global Tapas menu.</li> <li> Developed new menu design, recipes and plate presentations.</li> <li> Overhauled food and labor controls for better efficiency.</li> <li> Responsible for food and beverage inventory, purchases and controls.</li> <li> Verified proper portion sizes and consistently attained high food quality standards.</li> <li> Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.</li> <li> Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508230471_5_331825958" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508230471JTIT5"> Lead Line Cook/Sous Chef</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="508230471JSTD5"> 01/1992</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508230471EDDT5"> 01/2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508230471COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508230471JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230471JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508230471JDES5" itemprop="description"> <ul> <div> <br/> </div> <li> Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.</li> <li> Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.</li> <li> Verified proper portion sizes and consistently attained high food quality standards.</li> <li> Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.</li> <li> Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.</li> <li> Led shifts while personally preparing food items and executing requests based on required specifications.</li> <li> Achieved and exceeded performance, budget and team goals.</li> <li> Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.</li> <li> Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.</li> <li> Practiced safe food handling procedures at all times.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC508230472" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC508230472"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508230472_1_331825959" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="508230472DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="508230472STUY1"> Philosophy</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="508230472GRYR1"> 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="508230472SCHO1" itemprop="name"> City College of New York</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="508230472SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="508230472SSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="508230472GRPA1"> </span> </span> <span class="field" id="508230472FRFM1"> <ul> Philosophy<li> Member of Philosophy Club</li> <li> Received half Scholarship for a Master Degree.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_CERT508230473" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT508230473"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508230473_1_331825960"> <div class="field singlecolumn" id="508230473FRFM1"> NYC Qualifying Certificate in Food Protection # 07-06676 Serv-Safe Certification # 6561937</div> </div> </div> <div class="section" id="SECTION_SKLL508230476" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL508230476"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508230476_1_331825963"> <div class="field singlecolumn" id="508230476FRFM1"> Budgeting, charts, concept, Cooking, directing, English, Special Events, fashion, French, Inventory, Optimization, Organizing, policies, presentations, speaker, Purchasing, quality, Receiving, Safety, Scheduling, seminars, Spanish</div> </div> </div> <div class="section" id="SECTION_ADDI508230477" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI508230477"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508230477_1_331825964"> <div class="field singlecolumn" id="508230477FRFM1"> <ul> <li> PRESS http://blogs.villagevoice.com/forkintheroad/2014/06/campeon_a_championship_caliber_sports_bar_arrives_in_flatiron.php http://www.nytimes.com/2012/01/08/nyregion/red-lulu-cocina-in-south-norwalk-review.html?_r=2&amp;partner=rssnyt&amp;emc=rss&amp; http://www.nytimes.com/2010/08/15/nyregion/15dinect.html</li> </ul> </div> </div> </div> </div>
CHEF
17,108,676
MECHANICAL ENGINEERING INTERN Summary Highly motivated mechanical engineering student (EIT) interested in pursuing an engaging position in the corporate setting to implement skills honed through years of engineering background. A dedicated student with problem-solving, leadership, and communication skills along with the capability to build relationships and work in a team-oriented environment. Highlights Proficient in SolidWorks Linear Control AutoCAD Solid Mechanics Engineering graphics and design Microsoft Word Fluid Mechanics Microsoft PowerPoint Thermal Analysis Project management Heat Transfer Time management skills Statics/Dynamics Written and verbal communication skills Material Science Engineering Probability and Statistics Academic, acrylic, AutoCAD, CAD, concept, Engineer-in-Training, estimating, drawing, graphics and design, Laser, Material Science, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, design process, progress, Project management, Reporting, research, robotics, safety, SolidWorks, Statistics, Time management, verbal communication skills, weighing, Written Experience Company Name City , State Mechanical Engineering Intern 09/2015 to Current Worked with a team of four people in UCSD's MAE 3 class to build a mobile robot. Evaluated parts of the robot using components such as springs, high-speed motor, and geared motor Analyzed and assessed progress of the project by using a Gantt chart Directed the group in the areas of design process and concept generation Energy Analysis Determined the mobility of the robot by estimating the energy and power transfer that occurs from the motor to the wheels of the robot Calculated the torque on the wheels, friction force of the floor, and other values such as factor of safety and desired time of travel AutoCAD Software Utilization Developed drawings of a clock and archived CAD files and drawing documents Implemented the CAD files into the Lasercamm (Laser Cutter) and produced the designed clock made of acryli Reporting/Grading Worked as an Academic Employee (Grader) for UCSD's MAE 105 class Communicated the graded results to the professor and expressed them through histograms by Microsoft Excel Assist in the assembly and manufacture of prototypes Utilize manufacturing methods, fabrication, and product designs Design and detail prototypes using SolidWorks Research and analyze customer design proposals, specifications, and other data. Company Name City , State Systems Engineering Intern 05/2014 to 03/2015 Responsible for the operations of crystallization robotics and compound management. Use automated instrumentation to support protein crystallization efforts. Assist with daily order fulfillment (weighing and transferring research compounds). Stock solution preparation and rotation. Education BACHELOR OF SCIENCE : MECHANICAL ENGINEERING University of California , City , State MECHANICAL ENGINEERING Engineer-In-Training (EIT) Certified October 2015 Interests Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement ADDITIONAL INFORMATION VOLUNTEER Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement Additional Information INTERESTS Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement ADDITIONAL INFORMATION VOLUNTEER Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement Skills Academic, acrylic, AutoCAD, CAD, concept, Engineer-In-Training, EIT, estimating, drawing, graphics and design, Laser, Material Science, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, design process, progress, Project management, Project management, proposals, Reporting, Research, robotics, safety, SolidWorks, Statistics, Time management, verbal communication skills, verbal communication skills, weighing, Written
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME714617033" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_714617033_1_462839046" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="714617033FNAM1"> </span> <span> </span> <span class="field" id="714617033LNAM1"> MECHANICAL ENGINEERING INTERN</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM714617035" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM714617035"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617035_1_462839052" style="padding-top:0px;"> <div class="field singlecolumn" id="714617035FRFM1"> Highly motivated mechanical engineering student (EIT) interested in pursuing an engaging position in the corporate setting to implement skills honed through years of engineering background. A dedicated student with problem-solving, leadership, and communication skills along with the capability to build relationships and work in a team-oriented environment.</div> </div> </div> <div class="section" id="SECTION_HILT714617036" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT714617036"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617036_1_462839054" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="714617036SKC11"> <ul> <li> Proficient in SolidWorks Linear Control</li> <li> AutoCAD Solid Mechanics</li> <li> Engineering graphics and design Microsoft Word</li> <li> Fluid Mechanics Microsoft PowerPoint</li> <li> Thermal Analysis Project management</li> <li> Heat Transfer Time management skills</li> <li> Statics/Dynamics Written and verbal communication skills</li> <li> Material Science</li> <li> Engineering Probability and Statistics Academic, acrylic, AutoCAD, CAD, concept, Engineer-in-Training, estimating, drawing, graphics and design, Laser,</li> <li> Material Science, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, design process, progress, Project</li> <li> management, Reporting, research, robotics, safety, SolidWorks, Statistics, Time management, verbal communication</li> <li> skills, weighing, Written</li> </ul> </td> <td class="field twocol_2" id="714617036SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM714617037" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR714617038" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR714617038"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617038_1_462839048" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="714617038COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="714617038JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714617038JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="714617038JTIT1"> Mechanical Engineering Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="714617038JSTD1"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="714617038EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="714617038JDES1" itemprop="description"> <ul> <li> Worked with a team of four people in UCSD's MAE 3 class to build a mobile robot.</li> <li> Evaluated parts of the robot using components such as springs, high-speed motor, and geared motor Analyzed and assessed progress of the project by using a Gantt chart Directed the group in the areas of design process and concept generation Energy Analysis Determined the mobility of the robot by estimating the energy and power transfer that occurs from the motor to the wheels of the robot Calculated the torque on the wheels, friction force of the floor, and other values such as factor of safety and desired time of travel AutoCAD Software Utilization Developed drawings of a clock and archived CAD files and drawing documents Implemented the CAD files into the Lasercamm (Laser Cutter) and produced the designed clock made of acryli Reporting/Grading Worked as an Academic Employee (Grader) for UCSD's MAE 105 class Communicated the graded results to the professor and expressed them through histograms by Microsoft Excel Assist in the assembly and manufacture of prototypes Utilize manufacturing methods, fabrication, and product designs Design and detail prototypes using SolidWorks Research and analyze customer design proposals, specifications, and other data.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714617038_2_462839049" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="714617038COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="714617038JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714617038JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="714617038JTIT2"> Systems Engineering Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="714617038JSTD2"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="714617038EDDT2"> 03/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="714617038JDES2" itemprop="description"> <ul> <li> Responsible for the operations of crystallization robotics and compound management.</li> <li> Use automated instrumentation to support protein crystallization efforts.</li> <li> Assist with daily order fulfillment (weighing and transferring research compounds).</li> <li> Stock solution preparation and rotation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC714617039" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC714617039"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617039_1_462839050" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="714617039DGRE1" itemprop="name"> BACHELOR OF SCIENCE</span> <span> :</span> <span class="programline" dependency="STUY" id="714617039STUY1"> MECHANICAL ENGINEERING</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="714617039SCHO1" itemprop="name"> University of California</span> <span> , </span> <span class="joblocation jobcity" id="714617039SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="714617039SSTA1"> State</span> <span class="joblocation jobstate" id="714617039SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="714617039FRFM1"> MECHANICAL ENGINEERING</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714617039_2_462839051" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="714617039DGRE2" itemprop="name"> Engineer-In-Training (EIT) Certified October 2015</span> <span class="programline" dependency="STUY" id="714617039STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="714617039FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR714617042" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR714617042"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617042_1_462839053" style="padding-top:0px;"> <div class="field singlecolumn" id="714617042FRFM1"> Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement ADDITIONAL INFORMATION VOLUNTEER Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement </div> </div> </div> <div class="section" id="SECTION_AFIL714617040" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI714617044" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI714617044"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617044_1_462839056" style="padding-top:0px;"> <div class="field singlecolumn" id="714617044FRFM1"> <ul> <li> INTERESTS Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement ADDITIONAL INFORMATION VOLUNTEER Teaching Assistant (2011-Current) TA for the kindergarten ministry at Dong Shin Presbyterian Church Supervise about 20 kindergartens every Sunday Discipline them to behave and coordinate activities such as games, birthday parties, and field trips PAL (Partners at Learning) Program (2014) Academic mentoring of third grade students at El Toyon Elementary, an educationally underrepresented area of San Diego Assisted the children with academic support and moral encouragement </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL714617043" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL714617043"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714617043_1_462839055" style="padding-top:0px;"> <div class="field singlecolumn" id="714617043FRFM1"> Academic, acrylic, AutoCAD, CAD, concept, Engineer-In-Training, EIT, estimating, drawing, graphics and design, Laser, Material Science, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, design process, progress, Project management, Project management, proposals, Reporting, Research, robotics, safety, SolidWorks, Statistics, Time management, verbal communication skills, verbal communication skills, weighing, Written</div> </div> </div> </div>
ENGINEERING
24,994,145
ONLINE COACHING, PERSONAL TRAINING Summary Professional fitness/wellness coach with strong consultative sales background and high level of expertise in online nutrition coaching, personal training, and behavior coaching. Dynamic speaker, presenter, and writer delivering impactful and motivational presentations. Extensive knowledge of nutrition, exercise, anatomy, and physiology. Skills Selling, coaching, motivating, presenting, writing, customer relations, fitness training, professional speaking (radio, seminars, TV), organizing, tech and social media savvy (Microsoft Office, WordPress, Facebook, Twitter, Instagram)  Experience Online Coaching, Personal Training 01/2011 to Current Company Name City Clients have access to a broad range of services from online to in-person personal training, nutrition programming, weight loss consultations and exercise analysis. FitByRaphael is a one-stop, total solution for fitness, weight-loss, and an overall healthy lifestyle.   Solution focused health coaching based on readiness for change assessment Establish trust and rapport with clients through collaborative coaching, proactive communication, use of empathy and consistency of follow-through High-level of  communication and unlimited support (email, phone, Skype) resulting in high levels of compliance and successful outcomes Successful results from motivational interviewing and cognitive behavioral strategies to shift mindset and improve self- efficacy Daily accountability using online food journaling Privately produced, fully instructional exercise video library Authored two successful eBooks: The Power of Healing Through Fitness and Nutrition, 8-Weeks to Lasting Weight Loss (Home and Gym edition) Chief Fitness Pro 07/2002 to 01/2011 Company Name City , State Online fitness expert and personal trainer for eDiets online member community Designed online personalized fitness programs to help members achieve their weight loss and physical transformation goals Achieved outstanding results by coaching 95% of testimonials used in National TV commercial campaigns, including multiple 100-pound weight loss testimonials  Developed, produced and led eDiets Best Body Boot Camp workout DVD with a unique, online 6-week coaching component Program growth of 40% from inception and weight loss of 8-17 pounds per member  Served as primary PR representative for all news releases and fitness related inquiries across multiple media outlets (TV, radio, print) Authored compelling weekly fitness articles, attracting 500,000 to 1 million hits Produced and directed 300 exercise videos for use on eDiets website​ ​​ ​​ PERSONAL TRAINING 07/2000 to Current Extensive one-to-one personal training experience in gyms, personal training studios and homes  Nutritional guidance and support Guide clients in safe exercise, taking into account individualized physical limitations   Administer fitness assessments with all clients including body composition testing, blood pressure, and treadmill tests   Design safe and effective  strength training, cardiovascular and flexibility programs based on client goals     Regularly trained staff on fitness industry updates and coached personal trainers on professional conduct AWARDS eDiets Employee Of The Year  Recognized by The North American Precis Syndicate (NAPS) for extraordinary achievement in media relations World Natural Bodybuilding Federation (WNBF) -  Won professional status as drug-free bodybuilder Education and Training B.A : Communications Southern Connecticut State University Certified Personal Trainer - The American Council on Exercise (ACE) #T72735
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1001726161" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1001726161_1_664253167" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1001726161FNAM1"> </span> <span> </span> <span class="field lName" id="1001726161LNAM1"> ONLINE COACHING, PERSONAL TRAINING</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1001726163" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1001726163"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1001726163_1_664253169" style="padding-top:0px;"> <div class="field singlecolumn" id="1001726163FRFM1"> <p> Professional fitness/wellness coach with strong consultative sales background and high level of expertise in online nutrition coaching, personal training, and behavior coaching. Dynamic speaker, presenter, and writer delivering impactful and motivational presentations. Extensive knowledge of nutrition, exercise, anatomy, and physiology.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL1001726164" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1001726164"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1001726164_1_664253170" style="padding-top:0px;"> <div class="field singlecolumn" id="1001726164FRFM1"> <p> Selling, coaching, motivating, presenting, writing, customer relations, fitness training, professional speaking (radio, seminars, TV), organizing, tech and social media savvy (Microsoft Office, WordPress, Facebook, Twitter, Instagram) </p> </div> </div> </div> <div class="section" id="SECTION_EXPR1001726165" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1001726165"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1001726165_1_664253171" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1001726165JTIT1"> Online Coaching, Personal Training</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1001726165JSTD1"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1001726165EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1001726165COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1001726165JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1001726165JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="1001726165JDES1" itemprop="description"> <p> Clients have access to a broad range of services from online to in-person personal training, nutrition programming, weight loss consultations and exercise analysis. FitByRaphael is a one-stop, total solution for fitness, weight-loss, and an overall healthy lifestyle.</p> <p>  </p> <ul> <li> Solution focused health coaching based on readiness for change assessment</li> <li> Establish trust and rapport with clients through collaborative coaching, proactive communication, use of empathy and consistency of follow-through</li> <li> High-level of  communication and unlimited support (email, phone, Skype) resulting in high levels of compliance and successful outcomes</li> <li> Successful results from motivational interviewing and cognitive behavioral strategies to shift mindset and improve self- efficacy</li> <li> Daily accountability using online food journaling</li> <li> Privately produced, fully instructional exercise video library</li> <li> Authored two successful eBooks: The Power of Healing Through Fitness and Nutrition, 8-Weeks to Lasting Weight Loss (Home and Gym edition)</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1001726165_2_664253172" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1001726165JTIT2"> Chief Fitness Pro</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1001726165JSTD2"> 07/2002</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1001726165EDDT2"> 01/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1001726165COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1001726165JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1001726165JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1001726165JDES2" itemprop="description"> <ul> <li> Online fitness expert and personal trainer for eDiets online member community</li> <li> Designed online personalized fitness programs to help members achieve their weight loss and physical transformation goals</li> <li> Achieved outstanding results by coaching 95% of testimonials used in National TV commercial campaigns, including multiple 100-pound weight loss testimonials </li> <li> Developed, produced and led eDiets Best Body Boot Camp workout DVD with a unique, online 6-week coaching component</li> <li> Program growth of 40% from inception and weight loss of 8-17 pounds per member </li> <li> Served as primary PR representative for all news releases and fitness related inquiries across multiple media outlets (TV, radio, print)<br/> </li> <li> Authored compelling weekly fitness articles, attracting 500,000 to 1 million hits </li> <li> Produced and directed 300 exercise videos for use on eDiets website​</li> </ul> <div> ​​</div> <div> ​​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1001726165_3_664253173" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1001726165JTIT3"> PERSONAL TRAINING</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1001726165JSTD3"> 07/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1001726165EDDT3"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1001726165JDES3" itemprop="description"> <ul> <li> Extensive one-to-one personal training experience in gyms, personal training studios and homes </li> <li> Nutritional guidance and support</li> <li> <span class=""> <span class=""> Guide clients in safe exercise, taking into account individualized physical limitations</span> </span>  <br/> </li> <li> Administer fitness assessments with all clients including body composition testing, blood pressure, and treadmill tests  <br/> </li> <li> Design safe and effective  strength training, cardiovascular and flexibility programs based on client goals    </li> <li> <span class=""> Regularly trained staff on fitness industry updates and coached personal trainers on professional conduct</span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR1001726166" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR1001726166"> AWARDS</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1001726166_1_664253174" style="padding-top:0px;"> <div class="field singlecolumn" id="1001726166FRFM1"> <ul> <li> eDiets Employee Of The Year <br/> </li> <li> Recognized by The North American Precis Syndicate (NAPS) for extraordinary achievement in media relations</li> <li> World Natural Bodybuilding Federation (WNBF) -  Won professional status as drug-free bodybuilder<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC1001726167" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1001726167"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1001726167_1_664253175" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1001726167DGRE1" itemprop="name"> B.A</span> <span> : </span> <span class="programline" id="1001726167STUY1"> Communications</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1001726167SCHO1" itemprop="name"> Southern Connecticut State University</span> </span> <span class="paddedline"> <span class="field" id="1001726167FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1001726167_2_664253177" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1001726167DGRE2" itemprop="name"> Certified Personal Trainer - The American Council on Exercise (ACE) #T72735</span> <span class="programline" id="1001726167STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1001726167SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="1001726167FRFM2"> </span> </span> </div> </div> </div> </div>
FITNESS
14,346,702
JEWELRY CONSULTANT Summary As you will see on my resume, I have the required experience, education, and training you seek in a candidate. In addition, I am a military spouse and have a vast understanding of government regulations, policies, and procedures. I am very competent in managing an organizations financial resources and feel I would be an excellent addition to your company. I would like to thank you for considering my application. I am very excited at the prospect of working for your team. I am available to meet with you at your earliest convenience to discuss the position and my resume. You are welcome to contact me at Excellent customer service, administration, organization, and communications skills *Ability to multi-task, meet deadlines, work independently, or on a team Highlights Microsoft Office Suite;ability to accurately type 40 WPM Experienced volunteer providing animal care at local shelters; bathed, groomed and temperament tested animals for adoptability Experience Jewelry Consultant September 2014 to January 2015 Company Name - City , State Greeted and provided front-line customer service to patrons; assisted with product selection, provided information and made recommendations. Determined customer needs and prepared proposals/products to complete sales. Marketed services and bundled packages; met and/or exceeded corporate sales. Assembled displays and arranged merchandise/accessories as shown in sketches; maintained clean and orderly areas and displays. Performed security/lost prevention procedures in accordance with corporate policies. Examined merchandise and ensured pricing/display accuracy and product functionality. Receptionist and Data Entry Clerk September 2012 to March 2014 Company Name - City , State Provided administrative support to internal and external customers; answered phones, took messages, provided information, and directed individuals/calls to staff members. Prioritized/scheduled daily work operations; effectively managed time and resources. Handled personal data and/or records; ensured integrity of customer account information and sustained compliance with confidentiality and Privacy Act standards. Completely and accurately documented forms and records in accordance with policies. Maintained contact with clients until confirmed delivery of goods; effectively resolved customer concerns at the lowest managerial level. Conducted inventories and ensured asset balance and accountability; labeled inventory and ensured appropriate stock levels were maintained to meet customer demand. Operated a variety of office automation equipment to include multi-line phone system, scanner, copiers, facsimiles, and shredder. Child Care Provider July 2011 to January 2013 Company Name - City , State Provided direct care to children age's birth through age five in family care setting. Planned and conducted effective child development programs to meet the physical, social, emotional, and intellectual needs of individual children. Coordinated age-appropriate play/learning activities aimed at fostering development. Used appropriate child guidance and care giving techniques; detected early signs of distress and redirected behaviors. Led and interacted with children in song, games, finger play, and other activities; helped children develop self-help skills such as serving food, zipping jackets, tying shoes, and hand washing. Prepared snacks and meals using safe food handling procedures and dietary guidelines. Maintained accountability and safety of children at all times; certified in pediatric, infant, and adult CPR. Ensured proper maintenance and sanitation of classroom, toys, and equipment. Experienced working with a variety of personalities and ability levels; skilled at adjusting responses to suit individual needs. Taught children how to redirect negative behavior through feelings identification, compromise, and communication. Education Diploma : General Studies , 2012 Byron P. Steele II High School - City , State General Studies Interests Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011 Skills administrative support, balance, CPR, clients, customer service, delivery, forms, inventory, managerial, Microsoft Office Suite, office automation, phone system, copiers, policies, pricing, proposals, safety, sales, scanner, phones, type 40 WPM Additional Information COMMUNITY INVOLVEMENT: Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME902635967" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_902635967_1_592041463" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="902635967FNAM1"> </span> <span> </span> <span class="field" id="902635967LNAM1"> JEWELRY CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM902635971" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM902635971"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635971_1_592041470" style="padding-top:0px;"> <div class="field singlecolumn" id="902635971FRFM1"> As you will see on my resume, I have the required experience, education, and training you seek in a candidate. In addition, I am a military spouse and have a vast understanding of government regulations, policies, and procedures. I am very competent in managing an organizations financial resources and feel I would be an excellent addition to your company. I would like to thank you for considering my application. I am very excited at the prospect of working for your team. I am available to meet with you at your earliest convenience to discuss the position and my resume. You are welcome to contact me at Excellent customer service, administration, organization, and communications skills *Ability to multi-task, meet deadlines, work independently, or on a team</div> </div> </div> <div class="section" id="SECTION_HILT902635973" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT902635973"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635973_1_592041472" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="902635973SKC11"> <ul> <li> Microsoft Office Suite;ability to accurately type 40 WPM</li> <li> Experienced volunteer providing animal care at local shelters; bathed, groomed and temperament tested animals for adoptability</li> </ul> </td> <td class="field twocol_2 charspace" id="902635973SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR902635969" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR902635969"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635969_1_592041465" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT1"> Jewelry Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD1"> September 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT1"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="902635969JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES1" itemprop="description"> <ul> <li> Greeted and provided front-line customer service to patrons; assisted with product selection, provided information and made recommendations.</li> <li> Determined customer needs and prepared proposals/products to complete sales.</li> <li> Marketed services and bundled packages; met and/or exceeded corporate sales.</li> <li> Assembled displays and arranged merchandise/accessories as shown in sketches; maintained clean and orderly areas and displays.</li> <li> Performed security/lost prevention procedures in accordance with corporate policies.</li> <li> Examined merchandise and ensured pricing/display accuracy and product functionality.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_902635969_2_592041466" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT2"> Receptionist and Data Entry Clerk</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD2"> September 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT2"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="902635969JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES2" itemprop="description"> <ul> <li> Provided administrative support to internal and external customers; answered phones, took messages, provided information, and directed individuals/calls to staff members.</li> <li> Prioritized/scheduled daily work operations; effectively managed time and resources.</li> <li> Handled personal data and/or records; ensured integrity of customer account information and sustained compliance with confidentiality and Privacy Act standards.</li> <li> Completely and accurately documented forms and records in accordance with policies.</li> <li> Maintained contact with clients until confirmed delivery of goods; effectively resolved customer concerns at the lowest managerial level.</li> <li> Conducted inventories and ensured asset balance and accountability; labeled inventory and ensured appropriate stock levels were maintained to meet customer demand.</li> <li> Operated a variety of office automation equipment to include multi-line phone system, scanner, copiers, facsimiles, and shredder.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_902635969_3_592041467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="902635969JTIT3"> Child Care Provider</span> <br/> <span> <span class="jobdates" format="%B %Y" id="902635969JSTD3"> July 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="902635969EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="902635969COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="902635969JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635969JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="902635969JDES3" itemprop="description"> <ul> <li> Provided direct care to children age's birth through age five in family care setting.</li> <li> Planned and conducted effective child development programs to meet the physical, social, emotional, and intellectual needs of individual children.</li> <li> Coordinated age-appropriate play/learning activities aimed at fostering development.</li> <li> Used appropriate child guidance and care giving techniques; detected early signs of distress and redirected behaviors.</li> <li> Led and interacted with children in song, games, finger play, and other activities; helped children develop self-help skills such as serving food, zipping jackets, tying shoes, and hand washing.</li> <li> Prepared snacks and meals using safe food handling procedures and dietary guidelines.</li> <li> Maintained accountability and safety of children at all times; certified in pediatric, infant, and adult CPR.</li> <li> Ensured proper maintenance and sanitation of classroom, toys, and equipment.</li> <li> Experienced working with a variety of personalities and ability levels; skilled at adjusting responses to suit individual needs.</li> <li> Taught children how to redirect negative behavior through feelings identification, compromise, and communication.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC902635970" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC902635970"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635970_1_592041469" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="902635970DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="902635970STUY1"> General Studies</span> <span> , </span> <span class="jobdates" id="902635970GRYR1"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="902635970SCHO1" itemprop="name"> Byron P. Steele II High School</span> <span> - </span> <span class="joblocation jobcity" id="902635970SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="902635970SSTA1"> State</span> <span class="joblocation jobstate" id="902635970SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="902635970FRFM1"> General Studies</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR902635972" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR902635972"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635972_1_592041471" style="padding-top:0px;"> <div class="field singlecolumn" id="902635972FRFM1"> Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011</div> </div> </div> <div class="section" id="SECTION_SKLL902635974" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL902635974"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635974_1_592041474" style="padding-top:0px;"> <div class="field singlecolumn" id="902635974FRFM1"> administrative support, balance, CPR, clients, customer service, delivery, forms, inventory, managerial, Microsoft Office Suite, office automation, phone system, copiers, policies, pricing, proposals, safety, sales, scanner, phones, type 40 WPM</div> </div> </div> <div class="section" id="SECTION_ADDI902635975" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI902635975"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_902635975_1_592041475" style="padding-top:0px;"> <div class="field singlecolumn" id="902635975FRFM1"> <ul> <li> COMMUNITY INVOLVEMENT: Otero County Animal Control Shelter, Volunteer, Alamogordo, NM 2014 - 2015 Schertz Animal Shelter, Volunteer, Cibolo, TX 2006 - 2014 Future Farmers of America, Member/Volunteer, Cibolo, TX 2009 - 2012 Thespian Club, Member, Cibolo, TX 2008 - 2011</li> </ul> </div> </div> </div> </div>
CONSULTANT
39,247,950
SOFTWARE ENGINEER Qualifications C# 3.0, PL/SQL, JavaScript, HTML 4, CSS 2 Framework: .NET 3.5 Database: SQL Server 2008, Oracle 9i Operating systems: Windows 98/XP, Windows server 2000/2005, UNIX Tools/Services: TOAD, HP Service Manager, WinSCP, PuTTY, PM Smart, vi text editor, Visual SourceSafe and BusinessObjects XI 3.1 Universe Designer, Desktop Intelligence, Central Management Console Domain: Banking Work Experience Software Engineer July 2010 to March 2014 Company Name 3 years and 9 months of experience in the development, support and enhancement of web and windows applications and in the implementation of cost effective valueadds Designed and developed webbased tools in ASP .NET 3.5, using the programming and C# PL/SQL procedural languages namely and Enhanced EBusiness applications and managed technological issues by analyzing codes and providing customizable solutions using SQL and Business Objects XI 3.1 tools Awarded for outstanding performance and ontime delivery of projects and as a result helped the team achieve 100% customer satisfaction ( CSAT score 7/7 ) Theoretical knowledge on the basics of Windows Presentation Foundation/Extensible Application Markup Language of .NET Framework 3.5 and AngularJS Basic understanding of the strategies involved in moving applications to Cloud, in Microsoft's Windows Azure. Manager January 2013 to March 2014 Company Name - City 1. Statement of Work (SOW) Tracker : Webbased tool developed for use by LBG and partners of LBG (e.g HCL) a. The tool lets the user create, modify, generate Statement of Work (SOW), online. b. Project details like team size, team structure and work description are also captured separately for use by managers. c. Report generation functionality is enabled for privileged users accessing the tool. 2. Service Level Agreement (SLA) Tracker : Online tool for use by IT vendors and LBG for tracking Service Level Agreement (SLA) of all projects and generating customized reports. a. Data captured using this tool can be used by service providers and service users to measure performance of projects. b. Data are captured for all Service lines Development, Testing and Support c. Functionalities have been added to the system to integrate it to HP Service Developed the web based tools using C#, PL/SQL, HTML, AJAX Extensions and CSS in Microsoft Visual Studio IDE and SQL Server Source control maintenance done using source control package called Visual SourceSafe Hosted application in IIS 7.0 of a dedicated machine Technology/Languages used: ASP.NET 3.5, C#, PL/SQL, HTML, JavaScript, CSS Tools used: SQL Server 2008, Visual studio IDE, Visual SourceSafe. July 2010 to December 2012 Company Name - City Web application in the EBusiness platform used to diarize appointment details between LBG IT personnel and customers 2. Business Eye : Online EBusiness application used in collecting, consolidating and reporting LBG sales data. 3. TRACX : Online EBusiness application used by LBG employees for recording training and competency information undertaken by their colleagues Responsibilities Involved in technical support which included resolving application issues, using the helpdesk software Fixed minor backend code issues using SQL, in the form of Change Records Assisted in data analysis, extraction and archival in Oracle database according to customers' needs Monitored Application Servers hosted in Central Management Console of Business Objects Enterprise Produced reports upon adhoc requests and archived data on a scheduled basis using the Business Objects XI3.1 tools namely Desktop Intelligence and Universe Designer Created SQL Server Agent jobs to monitor application's stability on a daily basis Worked on correction of erroneous data feeds using basic UNIX Commands in PuTTY Value addition Altered the table structure of the database of TRACX to match the input data feed format Assisted in the decommission of Business Eye by creating and implementing methods to archive data from its database Technology/Languages used: ASP.NET 2.0, PL/SQL, HTML Tools used: TOAD, HP Service Manager, WinSCP, PuTTY, BusinessObjects XI3.1 Universe Designer, Desktop Intelligence, Central Management Console, PM Smart, vi text editor. Education and Training Degree Bachelor of Engineering College Easwari Engineering College Discipline ­ Electronics/Communication Year of Graduation ­ 2010 Training and Certifications Course Period Institution ITIL ­ ASM Basic Oct 2011 RTB Business Academy Windows and Web Application Jan 2010 NIIT Ltd Development using .Net Framework Skills .NET 3.5, .NET, ASP .NET 3.5, ASP.NET 2.0, ASP.NET 3.5, AJAX, ASM, Banking, Basic, Business Objects, c, CSS, CSS 2, customer satisfaction, data analysis, Database, delivery, EBusiness, editor, Electronics, HP, HTML 4, HTML, IDE, IIS 7.0, ITIL, JavaScript, C#, C# 3.0, Windows, windows applications, 2000, 3.1, Windows 98, Enterprise, Oct, Operating systems, Oracle 9, Oracle database, PL/SQL, personnel, programming, recording, reporting, sales, Servers, Service Level Agreement, SLA, Visual SourceSafe, Visual SourceSafe, SQL, SQL Server, technical support, TOAD, UNIX, vi, Microsoft Visual Studio, Visual studio, Windows server
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME702052961" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_702052961_1_455117769" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="702052961FNAM1"> </span> <span> </span> <span class="field" id="702052961LNAM1"> SOFTWARE ENGINEER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM702052963" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT702052964" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT702052964"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702052964_1_455117782" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="702052964SKC11"> C# 3.0, PL/SQL, JavaScript, HTML 4, CSS 2 Framework: .NET 3.5 Database: SQL Server 2008, Oracle 9i Operating systems: Windows 98/XP, Windows server 2000/2005, UNIX Tools/Services: TOAD, HP Service Manager, WinSCP, PuTTY, PM Smart, vi text editor, Visual SourceSafe and BusinessObjects XI 3.1 Universe Designer, Desktop Intelligence, Central Management Console Domain: Banking</td> <td class="field twocol_2 charspace" id="702052964SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL702053771" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM702053772" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR702052965" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR702052965"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702052965_1_455117773" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702052965JTIT1"> Software Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="702052965JSTD1"> July 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702052965EDDT1"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702052965COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="702052965JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="702052965JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="702052965JDES1" itemprop="description"> <ul> <li> 3 years and 9 months of experience in the development, support and enhancement of web and windows applications and in the implementation of cost effective valueadds Designed and developed webbased tools in ASP .NET 3.5, using the programming and C# PL/SQL procedural languages namely and Enhanced EBusiness applications and managed technological issues by analyzing codes and providing customizable solutions using SQL and Business Objects XI 3.1 tools Awarded for outstanding performance and ontime delivery of projects and as a result helped the team achieve 100% customer satisfaction ( CSAT score 7/7 ) Theoretical knowledge on the basics of Windows Presentation Foundation/Extensible Application Markup Language of .NET Framework 3.5 and AngularJS Basic understanding of the strategies involved in moving applications to Cloud, in Microsoft's Windows Azure.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_702052965_2_455117775" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702052965JTIT2"> Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="702052965JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702052965EDDT2"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702052965COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="702052965JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="702052965JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="702052965JDES2" itemprop="description"> <ul> <li> 1.</li> <li> Statement of Work (SOW) Tracker : Webbased tool developed for use by LBG and partners of LBG (e.g HCL) a.</li> <li> The tool lets the user create, modify, generate Statement of Work (SOW), online.</li> <li> b.</li> <li> Project details like team size, team structure and work description are also captured separately for use by managers.</li> <li> c.</li> <li> Report generation functionality is enabled for privileged users accessing the tool.</li> <li> 2.</li> <li> Service Level Agreement (SLA) Tracker : Online tool for use by IT vendors and LBG for tracking Service Level Agreement (SLA) of all projects and generating customized reports.</li> <li> a.</li> <li> Data captured using this tool can be used by service providers and service users to measure performance of projects.</li> <li> b.</li> <li> Data are captured for all Service lines Development, Testing and Support c.</li> <li> Functionalities have been added to the system to integrate it to HP Service Developed the web based tools using C#, PL/SQL, HTML, AJAX Extensions and CSS in Microsoft Visual Studio IDE and SQL Server Source control maintenance done using source control package called Visual SourceSafe Hosted application in IIS 7.0 of a dedicated machine Technology/Languages used: ASP.NET 3.5, C#, PL/SQL, HTML, JavaScript, CSS Tools used: SQL Server 2008, Visual studio IDE, Visual SourceSafe.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_702052965_3_455117778" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702052965JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="702052965JSTD3"> July 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702052965EDDT3"> December 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702052965COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="702052965JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="702052965JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="702052965JDES3" itemprop="description"> <ul> <li> Web application in the EBusiness platform used to diarize appointment details between LBG IT personnel and customers 2.</li> <li> Business Eye : Online EBusiness application used in collecting, consolidating and reporting LBG sales data.</li> <li> 3.</li> <li> TRACX : Online EBusiness application used by LBG employees for recording training and competency information undertaken by their colleagues Responsibilities Involved in technical support which included resolving application issues, using the helpdesk software Fixed minor backend code issues using SQL, in the form of Change Records Assisted in data analysis, extraction and archival in Oracle database according to customers' needs Monitored Application Servers hosted in Central Management Console of Business Objects Enterprise Produced reports upon adhoc requests and archived data on a scheduled basis using the Business Objects XI3.1 tools namely Desktop Intelligence and Universe Designer Created SQL Server Agent jobs to monitor application's stability on a daily basis Worked on correction of erroneous data feeds using basic UNIX Commands in PuTTY Value addition Altered the table structure of the database of TRACX to match the input data feed format Assisted in the decommission of Business Eye by creating and implementing methods to archive data from its database Technology/Languages used: ASP.NET 2.0, PL/SQL, HTML Tools used: TOAD, HP Service Manager, WinSCP, PuTTY, BusinessObjects XI3.1 Universe Designer, Desktop Intelligence, Central Management Console, PM Smart, vi text editor.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC702052966" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC702052966"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702052966_1_455117781" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="702052966DGRE1" itemprop="name"> Degree Bachelor of Engineering College Easwari Engineering College Discipline ­ Electronics/Communication Year of Graduation ­ 2010 Training and Certifications Course Period Institution ITIL ­ ASM Basic Oct 2011 RTB Business Academy Windows and Web Application Jan 2010 NIIT Ltd Development using .Net Framework</span> <span class="programline" dependency="STUY" id="702052966STUY1"> </span> <span class="jobdates" id="702052966GRYR1"> </span> </span> <span class="paddedline"> <span class="field" id="702052966FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL702052968" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL702052968"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702052968_1_455117783" style="padding-top:0px;"> <div class="field singlecolumn" id="702052968FRFM1"> .NET 3.5, .NET, ASP .NET 3.5, ASP.NET 2.0, ASP.NET 3.5, AJAX, ASM, Banking, Basic, Business Objects, c, CSS, CSS 2, customer satisfaction, data analysis, Database, delivery, EBusiness, editor, Electronics, HP, HTML 4, HTML, IDE, IIS 7.0, ITIL, JavaScript, C#, C# 3.0, Windows, windows applications, 2000, 3.1, Windows 98, Enterprise, Oct, Operating systems, Oracle 9, Oracle database, PL/SQL, personnel, programming, recording, reporting, sales, Servers, Service Level Agreement, SLA, Visual SourceSafe, Visual SourceSafe, SQL, SQL Server, technical support, TOAD, UNIX, vi, Microsoft Visual Studio, Visual studio, Windows server</div> </div> </div> </div>
BANKING
24,548,333
SENIOR SPECIALTY SALES REPRESENTATIVE Summary Decisive seasoned Bio-pharmaceutical sales representative who drives territory growth through creative and innovative marketing strategies. Skilled at analyzing market trends and customer needs to develop highly-effective and targeted campaigns to drive revenue. Highlights Account management Customer service-oriented Quantitative analysis Deadline-driven Presentations Cross-functional team leadership Microsoft Office Suite expert Market segmentation Project management Competitive analysis Trade shows Accomplishments Launched aggressive growth plans that helped increase customer base of Flumist from 15 to 94 customers in the geography in 3 years. Presented PowerPoint presentation to Executive Leadership Team on customer segmentation strategy and customer returns strategy. Resulting program increased volume sales by 1Million in 1 year Provided subject matter content to a sales module on successful selling in a hospital environment. Resulting sales training from this module lead to significant increase in Synagis revenue from hospital sales and greater confidence of sales reps to enter hospital systems Created a project to increase sales team's collaboration. Used company's SharePoint Service to create a workspace for field use. Worked with Effectiveness Team to roll out a similar platform using Box.com. Program has been incorporated by Astra Zeneca to share information and increase collaboration of sales and commercial teams Experience SENIOR SPECIALTY SALES REPRESENTATIVE 01/2006 to 01/2010 Company Name City , State Key Responsibilities included: Marketing and promoting CVD products to NYC CV, Endocrinology, and Nephrology specialists and hospitals. Business Planning, Sales Forecasting and strong use of Excel. Meeting and exceeding sales goals. Built strong business relationships with healthcare executives and key opinion leaders. Strong collaboration with internal partners. Selected Accomplishments Awards of Excellence; 2007, 2008, 2009, resulting from collaborating and setting framework to open product contract negotiations, KOL identification, and press for formulary access at NYPH Cornell. Regional Market Events Think Tank Committee appointment - 2009: appointed to team by Regional Sales Director following market decline of Zetia, a direct result of sales performance and district leadership and initiatives Directors Award for ranking in the 20% of national sales team - 2008: strong sales achievement, measured by sales reports and strong performance reviews. Achieved by uncovering an unmet need in territory Zetia Product Advisory Committee Appointment 2008: consulted Marketing Department as a team on brand initiatives, a direct result of strong sales performance and year end reviews. 01/2003 to 01/2005 Company Name NYC Teaching Hospitals, NYC & NJ Pulmonologists. 8 hospital Formulary Placements and 3 hospital Protocol Implementations to achieve 115% to goal achievement and 140% to goal for new product launch. Achieved and exceeded sales goals YOY throughout tenure. Zithromax Product Advisory board appointments. 01/2001 to 01/2005 Company Name City , State Responsibilities include the promotion of key branded products to Internal Medicine, Pulmonologists Cardiologists, Nephrologists, Allergists, Dermatologists, Psychiatrists, Geriatric Specialists, Neurologists, Otolaryngologists, and NYC Hospital Teaching Institutions. Guest Regional and National Trainer Appointments PROFESSIONAL HEALTHCARE REPRESENTATIVE 01/2001 to 01/2003 Circle of Excellence Sales Award Trip Winner Rookie of the Year Award Regional Performance Fund Award for stepping into vacant Hospital Territory in district and driving sales Achieved and exceeded sales goals throughout tenure Multiple appointments to marketing product advisory boards due to achievements with field sales. Education Bachelor of Science : Business Certificate - Marketing International Marketing Biology 2015 City , State GPA: GPA: 3.10 Business Certificate - Marketing International Marketing Biology GPA: 3.10 Biology and Chemistry 1998 City , State GPA: Dean's List 1998 Academic Coach: Sports and Athletic Association Biology and Chemistry Dean's List 1998 Worked 30 Hrs/week in food and beverage services to support education financial requirements Languages English, Spanish (conversational) Interests Hockey, Triathlete, Music - Piano and Guitar, Woodworking and Carpentry Additional Information ACTIVITIES: Hockey, Triathlete, Music - Piano and Guitar, Woodworking and Carpentry Skills Academic, Acrobat, Adobe, Photoshop, Business Planning, Coach, contract negotiations, driving, Endocrinology, English, financial, Illustrator, Internal Medicine, leadership, Director, Market, Marketing, access, Excel, MS Office Suite, Publisher, Windows 8, Windows, performance reviews, press, marketing product, promotion, Sales, Sales Forecasting, sales reports, Spanish, Teaching
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME624268385" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_624268385_1_406168682" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="624268385FNAM1"> </span> <span> </span> <span class="field lName" id="624268385LNAM1"> SENIOR SPECIALTY SALES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM624268387" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM624268387"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268387_1_406170780" style="padding-top:0px;"> <div class="field singlecolumn" id="624268387FRFM1"> <p align="LEFT"> Decisive seasoned Bio-pharmaceutical sales representative who drives territory growth through creative and innovative marketing strategies. Skilled at analyzing market trends and customer needs to develop highly-effective and targeted campaigns to drive revenue.</p> </div> </div> </div> <div class="section" id="SECTION_HILT624268388" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT624268388"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268388_1_406168694" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="624268388SKC11"> <p align="LEFT"> Account management</p> <p align="LEFT"> Customer service-oriented</p> <p align="LEFT"> Quantitative analysis</p> <p align="LEFT"> Deadline-driven</p> <p align="LEFT"> Presentations</p> <p align="LEFT"> Cross-functional team leadership</p> <br/> <br/> </td> <td class="field twocol_2" id="624268388SKC21"> <ul> <li> Microsoft Office Suite expert</li> <li> Market segmentation</li> <li> Project management</li> <li> Competitive analysis</li> <li> Trade shows</li> <br/> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM624268406" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM624268406"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268406_1_406168689" style="padding-top:0px;"> <div class="field singlecolumn" id="624268406FRFM1"> <ul> <li> Launched aggressive growth plans that helped increase customer base of Flumist from 15 to 94 customers in the geography in 3 years.</li> <li> Presented PowerPoint presentation to Executive Leadership Team on customer segmentation strategy and customer returns strategy. Resulting program increased volume sales by 1Million in 1 year </li> <li> Provided subject matter content to a sales module on successful selling in a hospital environment. Resulting sales training from this <font> module lead to significant increase in Synagis revenue from hospital sales and greater confidence of sales reps to enter hospital systems</font> </li> <li> Created a project to increase sales team's collaboration. Used company's SharePoint Service to create a workspace for field use. Worked with Effectiveness Team to roll out a similar platform using Box.com. Program has been incorporated by Astra Zeneca to share information and increase collaboration of sales and commercial teams </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR624268389" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR624268389"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268389_1_406168685" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="624268389JTIT1"> SENIOR SPECIALTY SALES REPRESENTATIVE</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="624268389JSTD1"> 01/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="624268389EDDT1"> 01/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="624268389COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="624268389JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="624268389JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="624268389JDES1" itemprop="description"> <ul> <li> Key Responsibilities included: Marketing and promoting CVD products to NYC CV, Endocrinology, and Nephrology specialists and hospitals.</li> <li> Business Planning, Sales Forecasting and strong use of Excel.</li> <li> Meeting and exceeding sales goals.</li> <li> Built strong business relationships with healthcare executives and key opinion leaders.</li> <li> Strong collaboration with internal partners.</li> <li> Selected Accomplishments Awards of Excellence; 2007, 2008, 2009, resulting from collaborating and setting framework to open product contract negotiations, KOL identification, and press for formulary access at NYPH Cornell.</li> <li> Regional Market Events Think Tank Committee appointment - 2009: appointed to team by Regional Sales Director following market decline of Zetia, a direct result of sales performance and district leadership and initiatives Directors Award for ranking in the 20% of national sales team - 2008: strong sales achievement, measured by sales reports and strong performance reviews.</li> <li> Achieved by uncovering an unmet need in territory Zetia Product Advisory Committee Appointment 2008: consulted Marketing Department as a team on brand initiatives, a direct result of strong sales performance and year end reviews.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_624268389_2_406168687" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="624268389JTIT2"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="624268389JSTD2"> 01/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="624268389EDDT2"> 01/2005</span> </span> </span> <span class="paddedline"> <span class="companyname" id="624268389COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="624268389JDES2" itemprop="description"> <ul> <li> NYC Teaching Hospitals, NYC &amp; NJ Pulmonologists.</li> <li> 8 hospital Formulary Placements and 3 hospital Protocol Implementations to achieve 115% to goal achievement and 140% to goal for new product launch.</li> <li> Achieved and exceeded sales goals YOY throughout tenure.</li> <li> Zithromax Product Advisory board appointments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_624268389_3_406168686" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="624268389JTIT3"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="624268389JSTD3"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="624268389EDDT3"> 01/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="624268389COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="624268389JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="624268389JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="624268389JDES3" itemprop="description"> <ul> <li> Responsibilities include the promotion of key branded products to Internal Medicine, Pulmonologists Cardiologists, Nephrologists, Allergists, Dermatologists, Psychiatrists, Geriatric Specialists, Neurologists, Otolaryngologists, and NYC Hospital Teaching Institutions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_624268389_4_406168688" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="624268389JTIT4"> Guest Regional and National Trainer Appointments PROFESSIONAL HEALTHCARE REPRESENTATIVE</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="624268389JSTD4"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="624268389EDDT4"> 01/2003</span> </span> </span> <span class="paddedline"> <span class="jobline" id="624268389JDES4" itemprop="description"> <ul> <li> Circle of Excellence Sales Award Trip Winner Rookie of the Year Award Regional Performance Fund Award for stepping into vacant Hospital Territory in district and driving sales Achieved and exceeded sales goals throughout tenure Multiple appointments to marketing product advisory boards due to achievements with field sales.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC624268390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC624268390"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268390_1_406168690" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="624268390DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="624268390STUY1"> Business Certificate - Marketing International Marketing Biology</span> <span class="datesWrapper"> <span class="jobdates" id="624268390GRYR1"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="624268390SCHO1" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="624268390SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="624268390SSTA1"> State</span> <span class="joblocation eduCountry" id="624268390SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="624268390GRPA1"> GPA: 3.10</span> </span> <span class="paddedline"> <span class="field" id="624268390FRFM1"> Business Certificate - Marketing International Marketing Biology GPA: 3.10</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_624268390_2_406168691" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="624268390DGRE2" itemprop="name"> </span> <span class="programline" id="624268390STUY2"> Biology and Chemistry</span> <span class="datesWrapper"> <span class="jobdates" id="624268390GRYR2"> 1998</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="624268390SCHO2" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="624268390SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="624268390SSTA2"> State</span> <span class="joblocation eduCountry" id="624268390SCNT2"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="624268390GRPA2"> Dean's List 1998</span> </span> <span class="paddedline"> <span class="field" id="624268390FRFM2"> Academic Coach: Sports and Athletic Association Biology and Chemistry Dean's List 1998 Worked 30 Hrs/week in food and beverage services to support education financial requirements</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG624268408" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG624268408"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268408_1_406168693" style="padding-top:0px;"> <div class="field singlecolumn" id="624268408FRFM1"> English, Spanish (conversational)</div> </div> </div> <div class="section" id="SECTION_INTR624268407" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR624268407"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268407_1_406168692" style="padding-top:0px;"> <div class="field singlecolumn" id="624268407FRFM1"> Hockey, Triathlete, Music - Piano and Guitar, Woodworking and Carpentry</div> </div> </div> <div class="section" id="SECTION_ADDI624268410" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI624268410"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268410_1_406168696" style="padding-top:0px;"> <div class="field singlecolumn" id="624268410FRFM1"> <ul> <li> ACTIVITIES: Hockey, Triathlete, Music - Piano and Guitar, Woodworking and Carpentry</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL624268409" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL624268409"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_624268409_1_406168695" style="padding-top:0px;"> <div class="field singlecolumn" id="624268409FRFM1"> Academic, Acrobat, Adobe, Photoshop, Business Planning, Coach, contract negotiations, driving, Endocrinology, English, financial, Illustrator, Internal Medicine, leadership, Director, Market, Marketing, access, Excel, MS Office Suite, Publisher, Windows 8, Windows, performance reviews, press, marketing product, promotion, Sales, Sales Forecasting, sales reports, Spanish, Teaching</div> </div> </div> </div>
HEALTHCARE
37,058,472
DESIGNER Summary Designer with more than 15 years in product design, manufacturing, exhibit design and visual merchandising, with comprehensive management and logistics experience who thrives in dynamically changing environments.   Highlights Design processing expertise Proficient in AutoCAD Adobe Photoshop Concept development Product specifications Color and material application Strong leader Proficient with furniture systems Vendor sourcing Knowledgeable of quality control standards Procurement specialist Dedication to product quality Compliance with GMPs Accomplishments Planned, directed, coordinated and assigned manpower to efficiently meet production requirements. Experience 03/2014 to 11/2015 Designer Company Name - City , State Design and built custom furniture from client's initial conceptual idea. Create CAD drawings for approval Create estimate of pricing Provide finish samples and fabrics cuttings for approval, Creates, reviews, and modifies all specification documentation including approval drawings, supplier drawings, and all specifications. Responsible for correct building and finishing of product designed Completed key projects on time, on budget and with a high level of accuracy. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Established and adjusted work procedures to meet production schedules. Supervised production schedules, production quality and on time delivery. 02/2006 to 03/2014 Senior Production Manager Company Name - City , State Management of Production team Responsible for price quotations of all custom quotes in the Formations product line. Also responsible for accurate generation of Order Acknowledgment and related approval drawings when necessary, and review and launch of "Standard" product line. Worked closely with R&D department, assisting as necessary in the development of new products. Created, reviewed, and modified all specification documentation including approval drawings, supplier drawings, and all specifications in the MAS 200 system, and E2 ShopTec System. Reviewed and maintained pricing for all Formations product line, meeting directly with owners to evaluate value-engineering concepts and options. Developed, evaluated, and maintained the quality of our vendors and products. Prepared analysis of new designs for overall feasibility and possible incorporation into the standard line of products. Responsible to oversee and supervise the team in production of all products verifying proper assembly techniques, finishes, upholstery, and development of necessary implementation. Communicated and instructed sales to assure a smooth flow of information throughout the production process. Maintained average turn-around on all custom quotes and estimates. Assisted in the daily questions and issues related to "Custom" work and/or engineering of orders to the respective department supervisors, when necessary. Authorized the fulfillment of requests for repairs, orders returns/cancellation and discounts. Interacted with all managers to solve/discuss issues, concerns, updates, projects, and deadlines for all demands. 06/2004 to 11/2005 Project Manager Company Name - City , State Space and furniture planning Design capabilities along with strong organizational and communication skills, creation of FF&E, color & materials. Coordination of drawings and information with other disciplines while providing design support for completion and execution of design projects (space planning, details, specifications, material palettes). Served as the single point of contact for project scheduling and changes. Monitored team progress and enforced deadlines. Drafted action plans and led meetings with department executives to review project status and proposed changes. Defined project deliverables and monitored status of tasks. Responsible for small maintenance projects as the Viceroy Hotel in Santa Monica. Education Associate of Arts : Interior and Furniture Design Santa Monica College - City , State Certified Interior Designer Bachelor of Laws (LLB) : Contract Universidade Candido Mendes - City , State , Brazil Languages Fluent in Portuguese and English Intermediate Spanish Skills AutoCad drafting 3D Rendering Material Board Communication skills conceptual design material organizational
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME693832155" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_693832155_1_450252562" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="693832155FNAM1"> </span> <span> </span> <span class="field" id="693832155LNAM1"> DESIGNER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM693832157" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM693832157"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832157_1_450255490" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="693832157FRFM1"> <p align="LEFT"> Designer with more than 15 years in product design, manufacturing, exhibit design and visual merchandising, <font> with comprehensive management and logistics experience who thrives in dynamically changing environments.<font color="#0000FF">  </font> </font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_HILT693832158" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT693832158"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832158_1_450258681" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="693832158SKC11"> <ul> <li> Design processing expertise</li> <li> Proficient in AutoCAD</li> <li> Adobe Photoshop</li> <li> Concept development</li> <li> Product specifications</li> <li> Color and material application</li> <li> Strong leader</li> <li> Proficient with furniture systems</li> <li> Vendor sourcing</li> </ul> </td> <td class="field twocol_2" id="693832158SKC21"> <ul> <li> Knowledgeable of quality control standards</li> <li> Procurement specialist</li> <li> Dedication to product quality</li> <li> Compliance with GMPs</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM693832718" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM693832718"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832718_1_450260055" style="padding-top:0px;"> <div class="field singlecolumn" id="693832718FRFM1"> <p align="LEFT"> Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR693832159" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR693832159"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832159_1_450252565" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="693832159JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="693832159EDDT1"> 11/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="693832159JTIT1"> Designer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="693832159COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="693832159JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="693832159JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="693832159JDES1" itemprop="description"> <ul> <br/> <li> Design and built custom furniture from client's initial conceptual idea.</li> <li> Create CAD drawings for approval</li> <li> Create estimate of pricing</li> <li> Provide finish samples and fabrics cuttings for approval, Creates, reviews, and modifies all specification documentation including approval drawings, supplier drawings, and all specifications.</li> <li> Responsible for correct building and finishing of product designed</li> <li> Completed key projects on time, on budget and with a high level of accuracy.</li> <li> Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.</li> <li> Established and adjusted work procedures to meet production schedules.</li> <li> Supervised production schedules, production quality and on time delivery.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_693832159_2_450252566" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="693832159JSTD2"> 02/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="693832159EDDT2"> 03/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="693832159JTIT2"> Senior Production Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="693832159COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="693832159JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="693832159JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="693832159JDES2" itemprop="description"> <ul> <li> Management of Production team</li> <li> Responsible for price quotations of all custom quotes in the Formations product line.</li> <li> Also responsible for accurate generation of Order Acknowledgment and related approval drawings when necessary, and review and launch of "Standard" product line.</li> <li> Worked closely with R&amp;D department, assisting as necessary in the development of new products.</li> <li> Created, reviewed, and modified all specification documentation including approval drawings, supplier drawings, and all specifications in the MAS 200 system, and E2 ShopTec System.</li> <li> Reviewed and maintained pricing for all Formations product line, meeting directly with owners to evaluate value-engineering concepts and options.</li> <li> Developed, evaluated, and maintained the quality of our vendors and products.</li> <li> Prepared analysis of new designs for overall feasibility and possible incorporation into the standard line of products.</li> <li> Responsible to oversee and supervise the team in production of all products verifying proper assembly techniques, finishes, upholstery, and development of necessary implementation.</li> <li> Communicated and instructed sales to assure a smooth flow of information throughout the production process.</li> <li> Maintained average turn-around on all custom quotes and estimates.</li> <li> Assisted in the daily questions and issues related to "Custom" work and/or engineering of orders to the respective department supervisors, when necessary.</li> <li> Authorized the fulfillment of requests for repairs, orders returns/cancellation and discounts.</li> <li> Interacted with all managers to solve/discuss issues, concerns, updates, projects, and deadlines for all demands.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_693832159_3_450252568" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="693832159JSTD3"> 06/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="693832159EDDT3"> 11/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="693832159JTIT3"> Project Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="693832159COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="693832159JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="693832159JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="693832159JDES3" itemprop="description"> <ul> <li> Space and furniture planning</li> <li> Design capabilities along with strong organizational and communication skills, creation of FF&amp;E, color &amp; materials.</li> <li> Coordination of drawings and information with other disciplines while providing design support for completion and execution of design projects (space planning, details, specifications, material palettes).</li> <li> Served as the single point of contact for project scheduling and changes.</li> <li> Monitored team progress and enforced deadlines.</li> <li> Drafted action plans and led meetings with department executives to review project status and proposed changes.</li> <li> Defined project deliverables and monitored status of tasks.</li> <li> Responsible for small maintenance projects as the Viceroy Hotel in Santa Monica.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC693832160" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC693832160"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832160_1_450252569" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="693832160GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="693832160DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="693832160STUY1"> Interior and Furniture Design</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="693832160SCHO1" itemprop="name"> Santa Monica College</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="693832160SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="693832160SSTA1"> State</span> <span class="joblocation jobstate" id="693832160SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="693832160FRFM1"> <p align="LEFT"> Certified Interior Designer</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_693832160_2_450252570" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="693832160GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="693832160DGRE2" itemprop="name"> Bachelor of Laws (LLB)</span> <span> : </span> <span class="programline" id="693832160STUY2"> Contract </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="693832160SCHO2" itemprop="name"> Universidade Candido Mendes</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="693832160SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="693832160SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="693832160SCNT2"> Brazil</span> </span> <span class="paddedline"> <span class="field" id="693832160FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG693832162" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG693832162"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832162_1_450252572" style="padding-top:0px;"> <div class="field singlecolumn" id="693832162FRFM1"> <p align="LEFT"> Fluent in Portuguese and English Intermediate Spanish</p> </div> </div> </div> <div class="section" id="SECTION_SKLL693832163" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL693832163"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_693832163_1_450252573" style="padding-top:0px;"> <div class="field singlecolumn" id="693832163FRFM1"> <p align="LEFT"> AutoCad drafting</p> <p align="LEFT"> 3D Rendering</p> <p align="LEFT"> Material Board </p> <p align="LEFT"> Communication skills</p> <p align="LEFT"> conceptual design</p> <p align="LEFT"> material organizational</p> <br/> </div> </div> </div> </div>
DESIGNER
86,184,722
HR GENERALIST Skills Microsoft Office Suite, SAP, Kronos, IBM, ADP, ATS, MSS, HRSS, and Oracle, Workbrain, T Experience HR Generalist Jan 2015 to Current Company Name - City , State Provides strategic HR counsel by driving the company's HR practices. Evaluates the current HR practices and makes recommendations for best in class solutions for contemporary HR issues. Partners with Plant HR Manager Partner for disability processing, relocation coordination, HR requisition and PAF process, maintaining employee files and performance plan tracking and record keeping. Client Manager for Security and Cintas. Executed labour and employee relations activities that drive productivity and efficiency. Provide labor relations and grievance counsel throughout the plant. Execute talent management processes including; recruiting & staffing,. Partner with regional health and safety manager to improve safety performance and reduce workers compensation costs. Provide performance management, employee development, training and succession planning. Administers employee benefit and compensation programs and other company initiatives as required. Launched and currently managed a training database for employee performance and tracking. Super User for the plant's HRIS system. Generated enthusiastic, above goal participation in an employee engagement committee. Sr. Administrative Assistant Jan 2012 to Jan 2015 Company Name - City , State Create highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamline office functioning. Conduct extensive internet research on competitors and potential acquisitions, reporting findings to the facility manager. Perform administrative management functions applicable to the assigned unit, e.g., payroll processing, data entry, sick pay recording, budget support, verification, reconciliation of funds/accounts, maintenance of office, new hire orientation, training and inventory supplies. Perform research involving independent judgment and initiative for the purpose of resolving or addressing operational matters. Process various correspondence and forms that may be of a confidential or sensitive nature. Arrange calendars and coordinated schedules for meetings, interviews, travel, and conferences. Attend meetings and special events on behalf of the manager to obtain and relay information, or to serve as a spokesperson on behalf of the agency. Created and implemented a PM program for the facility. Reorganized administrative procedures, shortening process time by 30%. Researched and set up a voice mail answering system. Result: Saves time for both the receptionist and the customers. Created, organized, and set up an information center for manuals and schematics. Result: Better access to needed information, and less time searching for it. Improved customer service indicators by 100% plus in 120 days. Human Resource Representative Jan 2010 to Jan 2012 Company Name - City , State Served as the first point of contact for the HR department by answering all HR questions on first call. Service escalations/critical service issues. Maintained tracking of significant account issues. Processed terminations, new hires, manual checks, benefits and LOA via phone/email/fax. Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions. Rewarded for reducing Benefits Program costs by 25% which resulted in improved customer experiences. Received the employee of the month award 6 times in one year. Received 100% compliance scores in auditing processes and ensuring compliance with HR provisions and federal, state and local laws and regulations. Instituted team concepts to support training, which reduced internal rework by 75% within 90 days. Human Resources Administrator Jan 2005 to Jan 2010 Company Name - City , State Ensured effective communication by responding to employee requests for information and interpreting company policies. Implemented an employee recognition program that included performance and morale incentives. Developed and implemented a system for auditing and revising the employee records base. Remained current on all legal regulations related to human resources. Performed tasks such as entering applications, setting up files on new personnel, photographing for badges, obtaining employee numbers for new employees and recording changes on all employee status changes as necessary (change of address, departmental transfers, rate increases, terminations, filing, etc.). Processed verification of employment requests for employees. Handled employee benefits and HR questions. Recruited and trained staff. Coordinated team events at the best yet economical locations - saved expenses by 40%. Achieved employee of the month award - May 2007. Reorganized administrative procedures, shortening process time by 30%. Reduced turnover from 68% to 14% by improving staff orientation, training and professional development. Received 100% satisfaction rating by relocating employees. Education and Training Master of Business Administration 2012 University of Phoenix - City , State 3.2 B.S , Public Administration 2007 Virginia State University - City , State Public Administration 3.3 Currently studying for the CHRP Exam Activities and Honors Organization Development Motivates High Performance and Excellence Adaptable Values differences Training and Development Employee Relations Strong attention to detail and follow-up Confidential Record Keeping Critical Thinking Conceptual Strength Passion To Learn More Than Taught Staffing Requirements Team Building Relentless Determination Nimble Broad Perspective Conflict Resolution Administration Recruitment and Employment Skills administrative, streamline, ADP, agency, auditing, benefits, budget, conferences, client, customer service, data entry, database, email, employee relations, special events, fax, filing, forms, HRIS, inventory, kronos, labor relations, legal, meetings, access, microsoft office suite, internet research, oracle, organizational, payroll processing, performance management, personnel, policies, processes, quick, receptionist, record keeping, recording, recruiting, reporting, research, safety, SAP, staffing, strategic, phone, employee development
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1032840946" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1032840946_1_687501528" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="1032840946FNAM1"> </span> <span> </span> <span class="field" id="1032840946LNAM1"> HR GENERALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1032840953" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1032840951" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1032840951"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032840951_1_687501539" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1032840951SKC11"> Microsoft Office Suite, SAP, Kronos, IBM, ADP, ATS, MSS, HRSS, and Oracle, Workbrain, T</td> <td class="field twocol_2" id="1032840951SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1032840948" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1032840948"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032840948_1_687501530" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032840948JTIT1"> HR Generalist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1032840948JSTD1"> Jan 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1032840948EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032840948COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032840948JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840948JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1032840948JDES1" itemprop="description"> <ul> <li> Provides strategic HR counsel by driving the company's HR practices.</li> <li> Evaluates the current HR practices and makes recommendations for best in class solutions for contemporary HR issues.</li> <li> Partners with Plant HR Manager Partner for disability processing, relocation coordination, HR requisition and PAF process, maintaining employee files and performance plan tracking and record keeping.</li> <li> Client Manager for Security and Cintas.</li> <li> Executed labour and employee relations activities that drive productivity and efficiency.</li> <li> Provide labor relations and grievance counsel throughout the plant.</li> <li> Execute talent management processes including; recruiting &amp; staffing,.</li> <li> Partner with regional health and safety manager to improve safety performance and reduce workers compensation costs.</li> <li> Provide performance management, employee development, training and succession planning.</li> <li> Administers employee benefit and compensation programs and other company initiatives as required.</li> <li> Launched and currently managed a training database for employee performance and tracking.</li> <li> Super User for the plant's HRIS system.</li> <li> Generated enthusiastic, above goal participation in an employee engagement committee.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032840948_2_687501531" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032840948JTIT2"> Sr. Administrative Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1032840948JSTD2"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1032840948EDDT2"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032840948COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032840948JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840948JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1032840948JDES2" itemprop="description"> <ul> <li> Create highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamline office functioning.</li> <li> Conduct extensive internet research on competitors and potential acquisitions, reporting findings to the facility manager.</li> <li> Perform administrative management functions applicable to the assigned unit, e.g., payroll processing, data entry, sick pay recording, budget support, verification, reconciliation of funds/accounts, maintenance of office, new hire orientation, training and inventory supplies.</li> <li> Perform research involving independent judgment and initiative for the purpose of resolving or addressing operational matters.</li> <li> Process various correspondence and forms that may be of a confidential or sensitive nature.</li> <li> Arrange calendars and coordinated schedules for meetings, interviews, travel, and conferences.</li> <li> Attend meetings and special events on behalf of the manager to obtain and relay information, or to serve as a spokesperson on behalf of the agency.</li> <li> Created and implemented a PM program for the facility.</li> <li> Reorganized administrative procedures, shortening process time by 30%.</li> <li> Researched and set up a voice mail answering system.</li> <li> Result: Saves time for both the receptionist and the customers.</li> <li> Created, organized, and set up an information center for manuals and schematics.</li> <li> Result: Better access to needed information, and less time searching for it.</li> <li> Improved customer service indicators by 100% plus in 120 days.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032840948_3_687501532" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032840948JTIT3"> Human Resource Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1032840948JSTD3"> Jan 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1032840948EDDT3"> Jan 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032840948COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032840948JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840948JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1032840948JDES3" itemprop="description"> <ul> <li> Served as the first point of contact for the HR department by answering all HR questions on first call.</li> <li> Service escalations/critical service issues.</li> <li> Maintained tracking of significant account issues.</li> <li> Processed terminations, new hires, manual checks, benefits and LOA via phone/email/fax.</li> <li> Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions.</li> <li> Rewarded for reducing Benefits Program costs by 25% which resulted in improved customer experiences.</li> <li> Received the employee of the month award 6 times in one year.</li> <li> Received 100% compliance scores in auditing processes and ensuring compliance with HR provisions and federal, state and local laws and regulations.</li> <li> Instituted team concepts to support training, which reduced internal rework by 75% within 90 days.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032840948_4_687501533" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032840948JTIT4"> Human Resources Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="1032840948JSTD4"> Jan 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="1032840948EDDT4"> Jan 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032840948COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032840948JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840948JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="1032840948JDES4" itemprop="description"> <ul> <li> Ensured effective communication by responding to employee requests for information and interpreting company policies.</li> <li> Implemented an employee recognition program that included performance and morale incentives.</li> <li> Developed and implemented a system for auditing and revising the employee records base.</li> <li> Remained current on all legal regulations related to human resources.</li> <li> Performed tasks such as entering applications, setting up files on new personnel, photographing for badges, obtaining employee numbers for new employees and recording changes on all employee status changes as necessary (change of address, departmental transfers, rate increases, terminations, filing, etc.).</li> <li> Processed verification of employment requests for employees.</li> <li> Handled employee benefits and HR questions.</li> <li> Recruited and trained staff.</li> <li> Coordinated team events at the best yet economical locations - saved expenses by 40%.</li> <li> Achieved employee of the month award - May 2007.</li> <li> Reorganized administrative procedures, shortening process time by 30%.</li> <li> Reduced turnover from 68% to 14% by improving staff orientation, training and professional development.</li> <li> Received 100% satisfaction rating by relocating employees.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1032840949" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1032840949"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032840949_1_687501534" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1032840949DGRE1" itemprop="name"> Master of Business Administration</span> <span class="programline" id="1032840949STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="1032840949GRYR1"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1032840949SCHO1" itemprop="name"> University of Phoenix</span> <span> - </span> <span class="joblocation jobcity" id="1032840949SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840949SSTA1"> State</span> <span class="joblocation jobstate" id="1032840949SCNT1"> </span> </span> <span class="field" id="1032840949FRFM1"> 3.2</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032840949_2_687501535" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1032840949DGRE2" itemprop="name"> B.S</span> <span> , </span> <span class="programline" id="1032840949STUY2"> Public Administration</span> <span class="datesWrapper"> <span class="jobdates" id="1032840949GRYR2"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1032840949SCHO2" itemprop="name"> Virginia State University</span> <span> - </span> <span class="joblocation jobcity" id="1032840949SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032840949SSTA2"> State</span> <span class="joblocation jobstate" id="1032840949SCNT2"> </span> </span> <span class="field" id="1032840949FRFM2"> Public Administration 3.3</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032840949_3_687501537" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1032840949DGRE3" itemprop="name"> Currently studying for the CHRP Exam</span> <span class="programline" id="1032840949STUY3"> </span> </span> <span class="field" id="1032840949FRFM3"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1032840950" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL1032840950"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032840950_1_687501538" style="padding-top:0px;"> <div class="field singlecolumn" id="1032840950FRFM1"> Organization Development Motivates High Performance and Excellence Adaptable Values differences Training and Development Employee Relations Strong attention to detail and follow-up Confidential Record Keeping Critical Thinking Conceptual Strength Passion To Learn More Than Taught Staffing Requirements Team Building Relentless Determination Nimble Broad Perspective Conflict Resolution Administration Recruitment and Employment</div> </div> </div> <div class="section" id="SECTION_SKLL1032840952" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1032840952"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032840952_1_687501540" style="padding-top:0px;"> <div class="field singlecolumn" id="1032840952FRFM1"> administrative, streamline, ADP, agency, auditing, benefits, budget, conferences, client, customer service, data entry, database, email, employee relations, special events, fax, filing, forms, HRIS, inventory, kronos, labor relations, legal, meetings, access, microsoft office suite, internet research, oracle, organizational, payroll processing, performance management, personnel, policies, processes, quick, receptionist, record keeping, recording, recruiting, reporting, research, safety, SAP, staffing, strategic, phone, employee development</div> </div> </div> </div>
HR
22,567,495
INSTRUCTIONAL DESIGNER Summary Motivating and talented Instructional Designer driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long learners. Highlights Effective use of multi-media teaching tools Exceptional written and verbal communicator Online course instructor Innovative teaching methods Accomplished academic advisor Innovative thinker Natural leader Experience Company Name August 2012 to Current Instructional Designer City , State Collaborate one on one with subject matter experts during new online course development and design. Appraise course creation quality by identifying and providing for developmental needs and take corrective action when necessary. Apply the appropriate learning theory, instructional theory, and applications of media to online instruction. Plan, design, and develop effective instructional materials that are functional, intuitive, informative, and consistent with sound instructional design principles for online learning. Plan and develop faculty workshops and trainings in areas of instructional design and in the use of specific instructional technology tools, to assist faculty with learning about educational technology and online instructional methods. Remain current with and have a thorough understanding of the emerging applications of instructional multimedia, instructional technology and trends in online education, and implement improvements. Research, evaluate and recommend appropriate hardware and software to achieve academic objectives. Peer Reviewer certified for Quality Matters and and Adjunct Instructor, teaching Introduction to Online Learning and College Studies. Company Name July 2011 to August 2012 Internet Support Specialist City , State Answered basic and complex computer questions related to the college's learning management system - Blackboard, for faculty in-person or via e-mail or telephone; facilitated "start-up" for internet courses for faculty and students; handled initial contact with internet students; taught login procedures and other start-up skills to students for learning effectively online; provided all faculty training and support on Blackboard software, provided training and support for other instructional internet software, such as Smarthinking, Turnitin, and various audio and learning object software; prepared tutorials for faculty and students on common procedures that pertained to online learning; worked with the Instructional Designer to provide group trainings for faculty on Blackboard or distance learning software; maintained the course evaluation database, distributed the course evaluation information to appropriate personnel; archived all courses regularly and help in the recycling process between semesters; maintained the web pages for the Distance Learning department. Company Name July 2008 to July 2011 Registration & Facility Assistant City , State Oversaw midterm and final grading for all credit classes. Performed clerical tracking of all rosters, incomplete grades, and grade verification. Coordinated student nonattendance letters, and grade mailings. Scheduled facilities for college and community use and kept billing records that was then forwarded to accounts payable. Processed and input course master files for all outreach and community education courses. Assisted with registering all students, collecting tuition and fees and processing add and drops. Handled phone-in registration and billing. Updated as needed the Registration & Records information on the college's web page and campus portal. Assisted other staff members in the office as needed. Company Name December 2007 to June 2008 Bookkeeper City , State Processed payables, payroll, bank reconciliations, invoicing, monthly sales tax, quarterly payroll reports, and handled general bookkeeping duties. Company Name February 2006 to June 2007 Accounts Payable Coordinator City , State Processed invoicing of operating expenses for payment; ensured proper approval of invoices before payment; processed payment for the expenses incurred from all company activities and operations; trained new employees on travel and expense reimbursement procedures. Company Name August 2004 to May 2005 Accounts Receivable Technician City , State Receipted incoming cash, credit cards, and checks; invoiced, receipted, and billed third party accounts; was responsible for daily deposit, and assisted students with their billing questions. Company Name July 1996 to May 2004 Program Coordinator City , State Maintained three department budgets; created monthly contracts for adjunct faculty; created schedules for academy students; created new and updated information on website for the program and the college's sports teams; evaluated instructors; ensured campus security; supervision of instructors, security interns, and work-studies; scheduled and maintained records for safety training classes; ensured overall smooth operation of all three departments by coordinating with the faculty, students, staff, and general public; was a lead instructor for several classes for the program and the academy. Company Name September 1995 to July 1996 In-service Coordinator City , State Coordinated in-services for staff and kept training records updated; was responsible for clerical support for Residential and Vocational supervisors; processed insurance billing and typed patient reports for the Speech Therapist. Company Name May 1991 to September 1994 Accounting Clerk City , State Processed weekly accounts payable; maintained saving and checking accounts for clients; assisted in accounts receivable billing and recording of payments; processed bimonthly client payroll. Education University of Wyoming 2014 Master of Education : Instructional Technology City , State Franklin University 2011 Bachelor of Science : Public Safety Management City , State Colorado Northwestern Community College 2003 Associate of Applied Science : Criminal Justice City , State Technical Trades Institute 1992 Associate of Occupational Studies : Accounting City , State Interests Former Volunteer Soccer Coach for local youth Former Victim Services Advocate Former Board Member Volunteer Fire Department Skills Course development Additional Information Former Volunteer Soccer Coach for local youth Former Victim Services Advocate Former Board Member Volunteer Fire Department
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME534266767" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_534266767_1_348878615" style=" padding-top:0px; "> <div class="name bottomborder" itemprop="name"> <span class="field" id="534266767FNAM1"> </span> <span> </span> <span class="field" id="534266767LNAM1"> INSTRUCTIONAL DESIGNER</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM534266769" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM534266769"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266769_1_348882474" style=" padding-top:0px; "> <div class="field singlecolumn" id="534266769FRFM1"> <p align="LEFT"> Motivating and talented Instructional Designer driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long learners.</p> </div> </div> </div> <div class="section" id="SECTION_HILT534266770" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT534266770"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266770_1_348883892" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="534266770SKC11"> <ul> <li> Effective use of multi-media teaching tools</li> <li> Exceptional written and verbal communicator</li> <li> Online course instructor</li> </ul> </td> <td class="field twocol_2" id="534266770SKC21"> <ul> <li> Innovative teaching methods</li> <li> Accomplished academic advisor</li> <li> Innovative thinker</li> <li> Natural leader</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM534267341" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR534266771" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR534266771"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266771_1_348878617" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD1"> August 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT1"> Instructional Designer</span> <br/> <span class="joblocation jobcity" id="534266771JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES1" itemprop="description"> <ul> <li> Collaborate one on one with subject matter experts during new online course development and design.</li> <li> Appraise course creation quality by identifying and providing for developmental needs and take corrective action when necessary.</li> <li> Apply the appropriate learning theory, instructional theory, and applications of media to online instruction.</li> <li> Plan, design, and develop effective instructional materials that are functional, intuitive, informative, and consistent with sound instructional design principles for online learning.</li> <li> Plan and develop faculty workshops and trainings in areas of instructional design and in the use of specific instructional technology tools, to assist faculty with learning about educational technology and online instructional methods.</li> <li> Remain current with and have a thorough understanding of the emerging applications of instructional multimedia, instructional technology and trends in online education, and implement improvements.</li> <li> Research, evaluate and recommend appropriate hardware and software to achieve academic objectives.</li> <li> Peer Reviewer certified for Quality Matters and and Adjunct Instructor, teaching Introduction to Online Learning and College Studies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_2_348878618" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD2"> July 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT2"> August 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT2"> Internet Support Specialist</span> <br/> <span class="joblocation jobcity" id="534266771JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES2" itemprop="description"> <ul> <li> Answered basic and complex computer questions related to the college's learning management system - Blackboard, for faculty in-person or via e-mail or telephone; facilitated "start-up" for internet courses for faculty and students; handled initial contact with internet students; taught login procedures and other start-up skills to students for learning effectively online; provided all faculty training and support on Blackboard software, provided training and support for other instructional internet software, such as Smarthinking, Turnitin, and various audio and learning object software; prepared tutorials for faculty and students on common procedures that pertained to online learning; worked with the Instructional Designer to provide group trainings for faculty on Blackboard or distance learning software; maintained the course evaluation database, distributed the course evaluation information to appropriate personnel; archived all courses regularly and help in the recycling process between semesters; maintained the web pages for the Distance Learning department.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_3_348878619" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD3"> July 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT3"> July 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT3"> Registration &amp; Facility Assistant</span> <br/> <span class="joblocation jobcity" id="534266771JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES3" itemprop="description"> <ul> <li> Oversaw midterm and final grading for all credit classes.</li> <li> Performed clerical tracking of all rosters, incomplete grades, and grade verification.</li> <li> Coordinated student nonattendance letters, and grade mailings.</li> <li> Scheduled facilities for college and community use and kept billing records that was then forwarded to accounts payable.</li> <li> Processed and input course master files for all outreach and community education courses.</li> <li> Assisted with registering all students, collecting tuition and fees and processing add and drops.</li> <li> Handled phone-in registration and billing.</li> <li> Updated as needed the Registration &amp; Records information on the college's web page and campus portal.</li> <li> Assisted other staff members in the office as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_4_348878621" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD4"> December 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT4"> June 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT4"> Bookkeeper</span> <br/> <span class="joblocation jobcity" id="534266771JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES4" itemprop="description"> <ul> <li> Processed payables, payroll, bank reconciliations, invoicing, monthly sales tax, quarterly payroll reports, and handled general bookkeeping duties.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_5_348878623" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD5"> February 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT5"> June 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT5"> Accounts Payable Coordinator</span> <br/> <span class="joblocation jobcity" id="534266771JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES5" itemprop="description"> <ul> <li> Processed invoicing of operating expenses for payment; ensured proper approval of invoices before payment; processed payment for the expenses incurred from all company activities and operations; trained new employees on travel and expense reimbursement procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_6_348878624" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD6"> August 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT6"> May 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT6"> Accounts Receivable Technician</span> <br/> <span class="joblocation jobcity" id="534266771JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES6" itemprop="description"> <ul> <li> Receipted incoming cash, credit cards, and checks; invoiced, receipted, and billed third party accounts; was responsible for daily deposit, and assisted students with their billing questions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_7_348878625" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD7"> July 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT7"> May 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT7"> Program Coordinator</span> <br/> <span class="joblocation jobcity" id="534266771JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES7" itemprop="description"> <ul> <li> Maintained three department budgets; created monthly contracts for adjunct faculty; created schedules for academy students; created new and updated information on website for the program and the college's sports teams; evaluated instructors; ensured campus security; supervision of instructors, security interns, and work-studies; scheduled and maintained records for safety training classes; ensured overall smooth operation of all three departments by coordinating with the faculty, students, staff, and general public; was a lead instructor for several classes for the program and the academy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_8_348878626" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP8" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD8"> September 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT8"> July 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT8"> In-service Coordinator</span> <br/> <span class="joblocation jobcity" id="534266771JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES8" itemprop="description"> <ul> <li> Coordinated in-services for staff and kept training records updated; was responsible for clerical support for Residential and Vocational supervisors; processed insurance billing and typed patient reports for the Speech Therapist.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266771_9_348878627" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="534266771COMP9" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="534266771JSTD9"> May 1991</span> <span> to </span> <span class="jobdates" format="%B %Y" id="534266771EDDT9"> September 1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="534266771JTIT9"> Accounting Clerk</span> <br/> <span class="joblocation jobcity" id="534266771JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266771JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="534266771JDES9" itemprop="description"> <ul> <li> Processed weekly accounts payable; maintained saving and checking accounts for clients; assisted in accounts receivable billing and recording of payments; processed bimonthly client payroll.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC534266772" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC534266772"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266772_1_348878628" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="534266772SCHO1" itemprop="name"> University of Wyoming</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="534266772GRYR1"> 2014</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="534266772DGRE1" itemprop="name"> Master of Education</span> <span> : </span> <span class="programline" id="534266772STUY1"> Instructional Technology</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="534266772SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266772SSTA1"> State</span> <span class="joblocation jobstate" id="534266772SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="534266772FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266772_2_348878629" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="534266772SCHO2" itemprop="name"> Franklin University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="534266772GRYR2"> 2011</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="534266772DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="534266772STUY2"> Public Safety Management</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="534266772SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266772SSTA2"> State</span> <span class="joblocation jobstate" id="534266772SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="534266772FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266772_3_348878631" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="534266772SCHO3" itemprop="name"> Colorado Northwestern Community College</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="534266772GRYR3"> 2003</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="534266772DGRE3" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" id="534266772STUY3"> Criminal Justice</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="534266772SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266772SSTA3"> State</span> <span class="joblocation jobstate" id="534266772SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="534266772FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266772_4_348878633" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="534266772SCHO4" itemprop="name"> Technical Trades Institute</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="534266772GRYR4"> 1992</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="534266772DGRE4" itemprop="name"> Associate of Occupational Studies</span> <span> : </span> <span class="programline" id="534266772STUY4"> Accounting</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="534266772SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="534266772SSTA4"> State</span> <span class="joblocation jobstate" id="534266772SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="534266772FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_534266772_5_348878634" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="field" id="534266772FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR534266788" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR534266788"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266788_1_348878635" style=" padding-top:0px; "> <div class="field singlecolumn" id="534266788FRFM1"> Former Volunteer Soccer Coach for local youth Former Victim Services Advocate Former Board Member Volunteer Fire Department</div> </div> </div> <div class="section" id="SECTION_SKLL534266789" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL534266789"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266789_1_348878638" style=" padding-top:0px; "> <div class="field singlecolumn" id="534266789FRFM1"> <p align="LEFT"> Course development</p> </div> </div> </div> <div class="section" id="SECTION_ADDI534266802" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI534266802"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_534266802_1_348878639" style=" padding-top:0px; "> <div class="field singlecolumn" id="534266802FRFM1"> <ul> <li> Former Volunteer Soccer Coach for local youth </li> <br/> <li> Former Victim Services Advocate </li> <br/> <li> Former Board Member Volunteer Fire Department</li> </ul> </div> </div> </div> </div>
DESIGNER
29,865,476
BRANCH MANAGER/FLORAL DESIGNER Summary Branch Manager driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer service. Highlights Effective leader Staff training/development Customer targeting Conflict resolution Deadline-oriented Up-selling techniques Client account management Budgeting and financial management Consistently meets sales goals Cash flow management Inventory control Microsoft Outlook Word and Excel Experience Branch Manager/Floral Designer July 2012 to Current Company Name - City , State Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiency Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Stocked and replenished merchandise according to store merchandising layouts. Maintained established merchandising standards, including window, sales floor and promotional displays. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Communicated clear expectations and goals to each team member. Worked with the management team to implement the proper division of responsibilities. Actively pursued personal learning and development opportunities. Supervised and directed all merchandise and shipment processing. Reduced and controlled company expenses by preparing a daily purchasing budget. Bi-Lingual Customer Service Representative January 2010 to September 2011 Company Name - City , State Assisted Spanish speaking customers with customer issues including medication orders, refills, and also calling to remind the patient of upcoming refills that are available on their account. Explanation of insurance benefits and verification of medical supplies to ensure the facility is operating within the limitations of the law. Production based environment with quotas to meet daily, weekly, and monthly-Very demanding and fast-paced environment. Data entry, problem solving, critical thinking, and interpersonal skills were required for this job position. Credit Card payments processed over the phone if patient wants to pay for medical supplies out of pocket, for issues surrounding coverage or lack of availability of the specific supplies. Customer Service Representative January 2009 to January 2010 Company Name - City , State Assist customers with verification of insurance benefits, data entry, acting as the patient advocate while assisting case managers with daily case load- the environment was a production based environment. Making outbound calls and receiving inbound calls to involved parties including: Doctor's offices, pharmacies, medical providers, patients, etc.. The purpose was to identify and obtain benefits, referrals, and doctor's authorizations. Act as the patient advocate by making sure that facilities followed through on all promised activities and processes to ensure the patient is helped and satisfied with the level of service provided to him/her on a daily basis. Data entry, customer service, punctuality, interpersonal skills, critical thinking and being an organized self-starting problem-solver was required for this position. Customer Care Specialist October 2005 to January 2009 Company Name - City , State Call-center environment, answering 200+ calls per day constantly- fast paced and demanding call center environment. Performance measured based on metrics and employees had opportunities to earn bonuses- Quota's and production standards were set in this position. Assisted medicare customers by reviewing verbal and faxed requests for providers and partners for providing support to the healthcare plans and providers regarding authorization requirements and customer prescription coverage. On occasion assisted the MA/PDP Appeals department. Navigated through the PA Hub and Argus to assist medicare customers with getting medication and resolving issues keeping patients from obtaining their medications. Processed Excel Grids for Caremark Specialty Pharmacy via email at least three times per week. Ran pharmacy claims in CAS; investigated approval or denial dates on medications. Trained new employees in CCP2 system, explanation of processes and procedures to anyone visiting the facility. Floral Designer/Sales October 2000 to October 2005 Company Name - City , State Designed floral arrangements on a daily basis for customer demand, assisted customers in choosing the product that best fit their specific needs. Ability to prepare accurate cash reports including bank reports and also opening and closing the facility on several days out of the week. Sales, the sales in this position were required and compensation was based on commission set up by the company. Customer service and interpersonal skills as well as problem solving and critical thinking was required in this position in order to make sure customers were satisfied and willing to continue bringing business to the organization. Education Bachelor of Science : Business University of Phoenix - City , State Business Business Managerial Skills Certificate : Business , 2002 AAFET - City , State , US This program was a 12-month long program and I received a certificate of completion for the business and managerial skills learned and obtained over the year of attendance. Skills Over 20 years of Customer Service Experience. 3 years in Branch Management position with 2 permanent employees (also to include 2 or 3 holiday employees and drivers). Talented multi-tasker Exceptional time management skills
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME694022285" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_694022285_1_450371326" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="694022285FNAM1"> </span> <span> </span> <span class="field" id="694022285LNAM1"> BRANCH MANAGER/FLORAL DESIGNER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM694022287" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM694022287"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694022287_1_450373215" style="padding-top:0px;"> <div class="field singlecolumn" id="694022287FRFM1"> <p align="LEFT"> Branch Manager driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer service.</p> </div> </div> </div> <div class="section" id="SECTION_HILT694022288" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT694022288"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694022288_1_450371336" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="694022288SKC11"> <ul> <li> Effective leader</li> <li> Staff training/development </li> <li> Customer targeting </li> <li> Conflict resolution </li> <li> Deadline-oriented </li> <li> Up-selling techniques </li> <br/> </ul> </td> <td class="field twocol_2 charspace" id="694022288SKC21"> <ul> <li> Client account management</li> <li> Budgeting and financial management </li> <li> Consistently meets sales goals</li> <li> Cash flow management</li> <li> Inventory control</li> <li> Microsoft Outlook</li> <li> Word and Excel</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR694022289" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR694022289"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694022289_1_450371328" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="694022289JTIT1"> Branch Manager/Floral Designer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="694022289JSTD1"> July 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="694022289EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="694022289COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="694022289JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022289JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="694022289JDES1" itemprop="description"> <ul> <li> Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiency </li> <li> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.</li> <li> Shared best practices for sales and customer service with other team members to help improve the store's efficiency.</li> <li> Stocked and replenished merchandise according to store merchandising layouts.</li> <li> Maintained established merchandising standards, including window, sales floor and promotional displays.</li> <li> Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.</li> <li> Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.</li> <li> Communicated clear expectations and goals to each team member.</li> <li> Worked with the management team to implement the proper division of responsibilities.</li> <li> Actively pursued personal learning and development opportunities.</li> <li> Supervised and directed all merchandise and shipment processing.</li> <li> Reduced and controlled company expenses by preparing a daily purchasing budget.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694022289_2_450371330" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="694022289JTIT2"> Bi-Lingual Customer Service Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="694022289JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="694022289EDDT2"> September 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="694022289COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="694022289JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022289JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="694022289JDES2" itemprop="description"> <ul> <li> Assisted Spanish speaking customers with customer issues including medication orders, refills, and also calling to remind the patient of upcoming refills that are available on their account.</li> <li> Explanation of insurance benefits and verification of medical supplies to ensure the facility is operating within the limitations of the law.</li> <li> Production based environment with quotas to meet daily, weekly, and monthly-Very demanding and fast-paced environment.</li> <li> Data entry, problem solving, critical thinking, and interpersonal skills were required for this job position.</li> <li> Credit Card payments processed over the phone if patient wants to pay for medical supplies out of pocket, for issues surrounding coverage or lack of availability of the specific supplies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694022289_3_450371331" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="694022289JTIT3"> Customer Service Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="694022289JSTD3"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="694022289EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="694022289COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="694022289JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022289JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="694022289JDES3" itemprop="description"> <ul> <li> Assist customers with verification of insurance benefits, data entry, acting as the patient advocate while assisting case managers with daily case load- the environment was a production based environment.</li> <li> Making outbound calls and receiving inbound calls to involved parties including: Doctor's offices, pharmacies, medical providers, patients, etc..</li> <li> The purpose was to identify and obtain benefits, referrals, and doctor's authorizations.</li> <li> Act as the patient advocate by making sure that facilities followed through on all promised activities and processes to ensure the patient is helped and satisfied with the level of service provided to him/her on a daily basis.</li> <li> Data entry, customer service, punctuality, interpersonal skills, critical thinking and being an organized self-starting problem-solver was required for this position.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694022289_4_450371332" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="694022289JTIT4"> Customer Care Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="694022289JSTD4"> October 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="694022289EDDT4"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="694022289COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="694022289JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022289JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="694022289JDES4" itemprop="description"> <ul> <li> Call-center environment, answering 200+ calls per day constantly- fast paced and demanding call center environment.</li> <li> Performance measured based on metrics and employees had opportunities to earn bonuses- Quota's and production standards were set in this position.</li> <li> Assisted medicare customers by reviewing verbal and faxed requests for providers and partners for providing support to the healthcare plans and providers regarding authorization requirements and customer prescription coverage.</li> <li> On occasion assisted the MA/PDP Appeals department.</li> <li> Navigated through the PA Hub and Argus to assist medicare customers with getting medication and resolving issues keeping patients from obtaining their medications.</li> <li> Processed Excel Grids for Caremark Specialty Pharmacy via email at least three times per week.</li> <li> Ran pharmacy claims in CAS; investigated approval or denial dates on medications.</li> <li> Trained new employees in CCP2 system, explanation of processes and procedures to anyone visiting the facility.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694022289_5_450371334" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="694022289JTIT5"> Floral Designer/Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="694022289JSTD5"> October 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="694022289EDDT5"> October 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="694022289COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="694022289JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022289JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="694022289JDES5" itemprop="description"> <ul> <li> Designed floral arrangements on a daily basis for customer demand, assisted customers in choosing the product that best fit their specific needs.</li> <li> Ability to prepare accurate cash reports including bank reports and also opening and closing the facility on several days out of the week.</li> <li> Sales, the sales in this position were required and compensation was based on commission set up by the company.</li> <li> Customer service and interpersonal skills as well as problem solving and critical thinking was required in this position in order to make sure customers were satisfied and willing to continue bringing business to the organization.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC694022290" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC694022290"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694022290_1_450371335" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="694022290DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="694022290STUY1"> Business</span> <span class="jobdates" id="694022290GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="694022290SCHO1" itemprop="name"> University of Phoenix</span> <span> - </span> <span class="joblocation jobcity" id="694022290SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022290SSTA1"> State</span> <span class="joblocation jobstate" id="694022290SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="694022290FRFM1"> Business</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_694022290_2_450383967" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="694022290DGRE2" itemprop="name"> Business Managerial Skills Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="694022290STUY2"> Business</span> <span> , </span> <span class="jobdates" id="694022290GRYR2"> 2002</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="694022290SCHO2" itemprop="name"> AAFET</span> <span> - </span> <span class="joblocation jobcity" id="694022290SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="694022290SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="694022290SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="694022290FRFM2"> <p align="LEFT"> This program was a 12-month long program and I received a certificate of completion for the business and managerial skills learned and obtained over the year of attendance.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL694022292" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL694022292"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_694022292_1_450371337" style="padding-top:0px;"> <div class="field singlecolumn" id="694022292FRFM1"> <ul> <li> Over 20 years of Customer Service Experience. </li> <li> 3 years in Branch Management position with 2 permanent employees (also to include 2 or 3 holiday employees and drivers). </li> <li> Talented multi-tasker</li> <li> Exceptional time management skills </li> </ul> </div> </div> </div> </div>
DESIGNER
68,338,341
EXECUTIVE CHEF-PARTNER Summary Proven abilities in fine dining restaurants, catering, corporate dining and provisioning. Well versed in cost control, P & L analysis, menu production, design, sanitation, purchasing and receiving, as well as, all duties concerning a restaurant's day to day operation.  Highlights ServSafe Certified FoodManager ServSafe Liquor Certified 13CT Caterer Liquor Licensee Florida State Gaming Commission Licensee Experience Executive Chef-Partner July 2014 to Current Company Name - City , State Daily supervision of BOH team members. Weekly supervision of FOH operations-customer service, point of sales, management, staffing, and financials for 1.5M annual sales revenue. Reduced food costs by 9%  by expertly estimating purchasing needs and buying through approved suppliers. Implemented portioning systems throughout all areas of the kitchen. Retrained staff in proper recipe and sanitation (H.A.C.C.P) adherence.  Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Catering Manager/Executive Chef March 2014 to July 2014 Company Name - City , State Plan and execute all off site catering and events for catering department  Obtain new clients and track sales. Event planning of all sizes at all stages. Menu planning and execution from prep to production. Executive Chef August 2013 to March 2014 Company Name - City , State R & D of foods, plan menus and production for new concept company with intent to expand national. Gourmet office lunches, packaged meals, vegan solutions Commissary kitchen development, staffing and cost projections Catering logistics for large office functions. Executive Buffet Chef December 2011 to August 2013 Company Name - City , State Supervisor of 65 team members of cooks, 30 stewards and 3 sous chefs. Successful record of meeting and exceeding target budget food cost and P&L quarterly goals for annual sales of 15 million. Created daily menus to feed an average of 1700 people. Oversaw banquets and off premise events and provided support for  concert venues and casino's employee commissary. Responsible for ordering, scheduling, and hiring of all staff members, stock and par control. President/Executive Chef March 2004 to December 2011 Company Name - City , State Owner & chef of gourmet catering company servicing corporate, weddings, and event planning. Personal touch catering for small, intimate parties to large scale venues. Exclusive needs clients and Miami productions craft services. Upscale catering-yacht provisioning business. Duties included operational supervisor, client management, catering menu development, financials, Yachting clientele liaison, and party planning, for events up to 2000 guests. Status: Sold Business. Highlights:  Fort Lauderdale International Boat Show Caterer, Boys and Girls Club of Broward County Yacht Hop, and Rybovitch Mega Yaucht Marina Caterer and Provisioner. Sous-Chef/Banquet Chef October 1997 to December 1998 Company Name - City , State Opening management for Chef David Burke in the first of 6 new steakhouse openings for The New York Restaurant Group. Trained new personnel in S & W'S technique of restaurant operation (as well as Chef Burke's recipes). Skilled in butchering of meats as well as maintaining the largest dry aging operation in Miami. Responsible for handling all banquets from prep to production for parties up to 200 guests. Sous Chef January 1997 to November 2003 Company Name - City , State Hired as opening kitchen manager for an upscale venture for Chef Mark Militello. Achieved a 5 diamond award within 4 months of operation, and received numerous awards including a James Beard Foundation invitation to cook at the Beard House. Responsibilities included personnel management, ordering and receiving of all foods and equipment, daily menu special, and training of new personnel. Sous-Chef February 1993 to November 1996 Company Name - City , State Worked with Chef David Burke in one of the most famous restaurants in N.Y.C during the mid-1990's. Promoted to Sous-Chef and traveled with him to help with other restaurant openings out of state. Chef Burke was a mentor to me and helped me to develop my palate and style of cooking, which still reflects my work today. Assisted with recipe development for his first book "Cooking with David Burke". Education Associate of Science : Culinary Arts , 1991 The Culinary Institute Of America - City , State Business administration , 1987 Kingsborough Community College Abraham Lincoln High School - City Business administration Skills Well versed in POS usage, Microsoft, Aloha and Cateredge.  Excellent communication skills, and the ability to work well either alone or as part of a team. Multi-tasking abilities and great decision making skills. Very detail oriented in providing exceptional food and ensuring that all guests expectations are met and exceeded.  Additional Information A complete listing of all references, awards, and accolades will be furnished upon request. Thank you for your consideration.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME522820406" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_522820406_1_341418521" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="522820406FNAM1"> </span> <span> </span> <span class="field" id="522820406LNAM1"> EXECUTIVE CHEF-PARTNER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM522820410" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM522820410"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820410_1_341418530" style=" padding-top:0px; "> <div class="field singlecolumn" id="522820410FRFM1"> Proven abilities in fine dining restaurants, catering, corporate dining and provisioning. Well versed in cost control, P &amp; L analysis, menu production, design, sanitation, purchasing and receiving, as well as, all duties concerning a restaurant's day to day operation. </div> </div> </div> <div class="section" id="SECTION_HILT522820428" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT522820428"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820428_1_341420105" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="522820428SKC11"> <ul> <li> ServSafe Certified FoodManager</li> <li> ServSafe Liquor Certified</li> <li> 13CT Caterer Liquor Licensee</li> <li> Florida State Gaming Commission Licensee<br/> </li> </ul> </td> <td class="field twocol_2 charspace" id="522820428SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR522820408" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR522820408"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820408_1_341425359" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT1"> Executive Chef-Partner</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD1"> July 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES1" itemprop="description"> <ul> <li> Daily supervision of BOH team members.</li> <li> Weekly supervision of FOH operations-customer service, point of sales, management, staffing, and financials for 1.5M annual sales revenue.</li> <li> Reduced food costs by <font color="#0000ff"> 9%</font>  by expertly estimating purchasing needs and buying through approved suppliers.</li> <li> Implemented portioning systems throughout all areas of the kitchen.</li> <li> Retrained staff in proper recipe and sanitation (H.A.C.C.P) adherence. </li> <li> <font> Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_2_341418523" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT2"> Catering Manager/Executive Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD2"> March 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT2"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES2" itemprop="description"> <ul> <li> Plan and execute all off site catering and events for catering department </li> <li> Obtain new clients and track sales.</li> <li> Event planning of all sizes at all stages.</li> <li> Menu planning and execution from prep to production.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_3_341427274" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT3"> Executive Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD3"> August 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT3"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES3" itemprop="description"> <ul> <li> R &amp; D of foods, plan menus and production for new concept company with intent to expand national.</li> <li> Gourmet office lunches, packaged meals, vegan solutions</li> <li> Commissary kitchen development, staffing and cost projections</li> <li> Catering logistics for large office functions.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_4_341418524" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT4"> Executive Buffet Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD4"> December 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT4"> August 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES4" itemprop="description"> <ul> <li> Supervisor of 65 team members of cooks, 30 stewards and 3 sous chefs.</li> <li> Successful record of meeting and exceeding target budget food cost and P&amp;L quarterly goals for annual sales of 15 million.</li> <li> Created daily menus to feed an average of 1700 people.</li> <li> Oversaw banquets and off premise events and provided support for <font style="line-height: 1.5;"> concert venues and casino's employee commissary.</font> </li> <li> Responsible for ordering, scheduling, and hiring of all staff members, stock and par control.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_5_341418525" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT5"> President/Executive Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD5"> March 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT5"> December 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES5" itemprop="description"> <ul> <li> Owner &amp; chef of gourmet catering company servicing corporate, weddings, and event planning.</li> <li> Personal touch catering for small, intimate parties to large scale venues.</li> <li> Exclusive needs clients and Miami productions craft services.</li> <li> Upscale catering-yacht provisioning business.</li> <li> Duties included operational supervisor, client management, catering menu development, financials, Yachting clientele liaison, and party planning, for events up to 2000 guests.</li> <li> Status: Sold Business.</li> <li> Highlights:  Fort Lauderdale International Boat Show Caterer, Boys and Girls Club of Broward County Yacht Hop, and Rybovitch Mega Yaucht Marina Caterer and Provisioner.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_6_346506316" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT6"> Sous-Chef/Banquet Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD6"> October 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT6"> December 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES6" itemprop="description"> <ul> <li> Opening management for Chef David Burke in the first of 6 new steakhouse openings for The New York Restaurant Group. </li> <li> Trained new personnel in S &amp; W'S technique of restaurant operation (as well as Chef Burke's recipes). </li> <li> Skilled in butchering of meats as well as maintaining the largest dry aging operation in Miami. </li> <li> Responsible for handling all banquets from prep to production for parties up to 200 guests.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_7_341418526" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT7"> Sous Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD7"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT7"> November 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES7" itemprop="description"> <ul> <li> Hired as opening kitchen manager for an upscale venture for Chef Mark Militello.</li> <li> Achieved a 5 diamond award within 4 months of operation, and received numerous awards including a James Beard Foundation invitation to cook at the Beard House.</li> <li> Responsibilities included personnel management, ordering and receiving of all foods and equipment, daily menu special, and training of new personnel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820408_8_341418527" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522820408JTIT8"> Sous-Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522820408JSTD8"> February 1993</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522820408EDDT8"> November 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522820408COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="522820408JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820408JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522820408JDES8" itemprop="description"> <ul> <li> Worked with Chef David Burke in one of the most famous restaurants in N.Y.C during the mid-1990's.</li> <li> Promoted to Sous-Chef and traveled with him to help with other restaurant openings out of state.</li> <li> Chef Burke was a mentor to me and helped me to develop my palate and style of cooking, which still reflects my work today.</li> <li> Assisted with recipe development for his first book "Cooking with David Burke".</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC522820409" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC522820409"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820409_1_341418528" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522820409DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="522820409STUY1"> Culinary Arts</span> <span> , </span> <span class="jobdates" id="522820409GRYR1"> 1991</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522820409SCHO1" itemprop="name"> The Culinary Institute Of America</span> <span> - </span> <span class="joblocation jobcity" id="522820409SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="522820409SSTA1"> State</span> <span class="joblocation jobstate" id="522820409SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="522820409FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522820409_2_341418529" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522820409DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="522820409STUY2"> Business administration</span> <span> , </span> <span class="jobdates" id="522820409GRYR2"> 1987</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522820409SCHO2" itemprop="name"> Kingsborough Community College Abraham Lincoln High School</span> <span> - </span> <span class="joblocation jobcity" id="522820409SCIT2"> City</span> <span class="joblocation jobstate" id="522820409SSTA2"> </span> <span class="joblocation jobstate" id="522820409SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="522820409FRFM2"> Business administration</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL522820412" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL522820412"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820412_1_341418532" style=" padding-top:0px; "> <div class="field singlecolumn" id="522820412FRFM1"> <ul> <li> Well versed in POS usage, Microsoft, Aloha and Cateredge. </li> <li> Excellent communication skills, and the ability to work well either alone or as part of a team.</li> <li> Multi-tasking abilities and great decision making skills.</li> <li> Very detail oriented in providing exceptional food and ensuring that all guests expectations are met and exceeded. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI522820413" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI522820413"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522820413_1_341418533" style=" padding-top:0px; "> <div class="field singlecolumn" id="522820413FRFM1"> <ul> <li> A complete listing of all references, awards, and accolades will be furnished upon request. Thank you for your consideration.</li> </ul> </div> </div> </div> </div>
CHEF
72,231,872
HR GENERALIST Professional Summary 9 years of experience in Human Resources, benefit administration, employees relations, recruitment and on-boarding, training and development, payroll administration (11 years' experience), customer relations (18 years' experience), and retail management (9 years' experience). I have developed workplace policies and procedures as well as implementation and training on these policies and procedures. I have developed training programs on a variety of different topics, from recruitment and on-boarding to sexual harassment. I have demonstrated skills in solving problems, leading teams and managing staff. Proficient in payroll administration policies and procedures, able to analyze, interpret and implement relevant laws and regulations. Strong work ethic, ability to forge working relationships and foster a level of trust among employees while maintaining neutrality and confidentiality within the workplace. Able to manage office workload, prepare correspondence, maintain records and coordinate events. I have excellent interpersonal and verbal communication skills, and I am able to lead change and build trust. Core Qualifications Benefits Administration (10+ years), Employee Relations (10+ years), Human Resources (9 years), Payroll 9 years), Training & Development (10+ years), Recruitment (5 years) LINKS http://beknown.com/kelly-simard https://www.linkedin.com/pub/kelly-simard/2b/523/3 Intermediate knowledge of most Microsoft office programs, Word, Outlook, Excel and Powerpoint, Prezi, Tableau. Knowledge of various different payroll programs, Core, Core Advanced, Paychoice, Paychoice Online, Encore, and Encore Online, ADI Time, Ultipro Other systems utilized, Hire Centric, Onboarding Hire Centric, Auto-Bene, Taleo and Successfactors. Experience 11/2015 to Current HR Generalist Company Name - City , State Provides Human Resources support for various locations. Produces new hire and termination packages, processes new hires, terminations and employee changes on HRIS. Manages plant Human Resources personnel in both Union and Non-union Environments in the US, Canada and Mexico relating to payroll, benefits and employee issues. Acts as liaison between plant Human Resources personnel and benefit vendors for employee benefit issues. Responsible for processing employee short term disability, FMLA, and Workers Comp. claims. This includes: processing weekly reports to all plants, assisting employees/plants with the filing process, monitoring claims, monitoring employee benefits while out on leave, processing long-term claims. Responsible for the recruiting process for new hires. Responsible for job ads/postings, candidate selection, interviewing, and processing of job offers and new hires. Enters data to HRIS for new hires, terminations, benefits, and other employee changes, and onto benefit vendor systems as needed. Backup or assist with processing various bi-weekly payrolls and provide guidance regarding payroll issues. Maintains annual Random Drug Screening Program. Performs background checks and MVR's on applicable personnel. Administers Employee Recognition Programs. Prepares monthly and/or quarterly Headcount and Turnover reports. Responsible for the the annual Open Enrollment process. Responsible for invoicing of HR related Vendors. Performs other Human Resource Generalist duties and projects as directed by management. 09/2014 to 06/2015 HR Generalist Company Name - City , State Provide day-to-day human resources support for approximately 150 employees in Massachusetts, 15 remotely in various states and 6 in Canada Answer employee questions regarding benefits and other workplace issues Coordinate full cycle of Recruiting process including: responds to employment inquires, coordinates postings and advertising of positions, screens resumes, conducts phone screens schedules and coordinates interviews, checks references, makes offers and assists in the on-boarding of new employees. Run weekly and semi-monthly payrolls Design and conduct company training programs including HR related systems, Leadership Development and Manager training. Monitors and reports effectiveness on employees during orientation period and for career development. Administer and track all leave programs for company including FMLA, STD and LTD. Help develop and administer Company personnel policies Work with management on a variety of issues concerning employee separations, disciplinary actions, and other organizational transactions Administer employee benefit programs and manage annual open enrollment process Prepare annual Affirmative Action plan and ensure compliance with OFCCP federal contractor obligations. 03/2012 to 09/2014 Client Care Payroll Specialist Company Name - City , State Provide a range of customer services to client and staff to support payroll reporting. Respond to client requests and provide information pertaining to HR policies and procedures, additional products and services, taxation and payroll inquiries. Resolve conflicts and problems promptly and courteously with tact and respect. Provide guidance on time and leave record maintenance, applying relevant rules, regulations and instructions. Support report preparation, audits, training and information distribution. A key member of the Employee engagement committee, which creates and executes various events to keep employee morale up. Creator, writer and distributor of the office monthly newsletter. Good understanding of welfare plan provisions - ERISA, COBRA, FMLA, ADA, Section 125, and Worker's Compensation plans. For clients utilizing our Benefits packages, provided benefit administration also provided Benefit training on an annual basis. 07/2011 to 03/2012 Office Manager, Marketing Assistant and Customer Relations Administrator Company Name - City , State Assisted in development of marketing materials from product brochures to website information for this startup company. Handled all incoming inquiries and orders via our customer service division. Created the Customer Service Surveys and tracking system. Managed budgeting for the Marketing, Operations and Customer Service departments also managed invoicing, accounts receivable and accounts payable. Developed the tracking system for credits and debits within the individual departmental budgets. Answered all incoming calls for the company and assisted in the direction and visit preparation for guests. Oversaw day to day activities for office and ordered office supplies, as well as tracking of inventory. 03/2008 to 07/2011 Customer Support Representative Company Name - City , State Performed wide range of administrative and support duties to support efficient call center operations. Head of the departmental activity committee. 08/2004 to 10/2007 Senior Payroll Support Specialist Company Name - City , State Developed and administered payroll trainings on various topics from fringe benefits to year end help. Assisted with the training and development of new employees. Created and filed Amended Tax Returns. Maintained client confidentiality and assisted clients in maintaining personnel records. Trained employees and clientele on in depth rules and regulations of payroll administration. Built customer rapport and trust through professional and courteous communications. Became first line of contact for employees and clientele with payroll questions and/or problems. Managed a client list of over 300 clients while training to become a Senior Payroll specialist. Good understanding of welfare plan provisions - ERISA, COBRA, FMLA, ADA, Section 125, and Worker's Compensation plans. For clients utilizing our Benefits packages, provided benefit administration also provided Benefit training on an annual basis. Education May 2015 Masters of Science : Human Resources Management New England College of Business and Finance Human Resources Management June 2012 Bachelor's : Business Administration New England College of Business and Finance Business Administration Skills accounts payable, accounts receivable, ADA, administrative and support, ads, advertising, Backup, Benefits, Benefits Administration, brochures, budgeting, budgets, bi, call center, com, clientele, client, clients, customer services, Customer Service, direction, Employee Relations, filing, HRIS, http, Human Resource, Human Resources, HR, inventory, invoicing, Leadership Skills, Leadership Development, Marketing, marketing materials, Excel, Microsoft office programs, office, Outlook, Powerpoint, Word, Monitors, newsletter, organizational, Payroll, personnel, policies, processes, rapport, Recruiting, Recruitment, reporting, supervisory, Surveys, Tableau, Tax Returns, phone, training programs, website, writer Additional Information Authorized to work in the US for any employer
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME809762082" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_809762082_1_526246736" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="809762082FNAM1"> </span> <span> </span> <span class="field" id="809762082LNAM1"> HR GENERALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM809762093" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM809762093"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762093_1_526246746" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="809762093FRFM1"> 9 years of experience in Human Resources, benefit administration, employees relations, recruitment and on-boarding, training and development, payroll administration (11 years' experience), customer relations (18 years' experience), and retail management (9 years' experience). I have developed workplace policies and procedures as well as implementation and training on these policies and procedures. I have developed training programs on a variety of different topics, from recruitment and on-boarding to sexual harassment. I have demonstrated skills in solving problems, leading teams and managing staff. Proficient in payroll administration policies and procedures, able to analyze, interpret and implement relevant laws and regulations. Strong work ethic, ability to forge working relationships and foster a level of trust among employees while maintaining neutrality and confidentiality within the workplace. Able to manage office workload, prepare correspondence, maintain records and coordinate events. I have excellent interpersonal and verbal communication skills, and I am able to lead change and build trust.</div> </div> </div> <div class="section" id="SECTION_HILT809762094" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT809762094"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762094_1_526246748" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="809762094SKC11"> <ul> <li> Benefits Administration (10+ years), Employee Relations (10+ years), Human Resources (9 years), Payroll</li> <li> 9 years), Training &amp; Development (10+ years), Recruitment (5 years)</li> <li> LINKS</li> <li> http://beknown.com/kelly-simard https://www.linkedin.com/pub/kelly-simard/2b/523/3 Intermediate knowledge of most Microsoft office programs, Word, Outlook, Excel and Powerpoint, Prezi, Tableau.</li> <li> Knowledge of various different payroll programs, Core, Core Advanced, Paychoice, Paychoice Online, Encore, and Encore Online, ADI Time, Ultipro</li> <li> Other systems utilized, Hire Centric, Onboarding Hire Centric, Auto-Bene, Taleo and Successfactors.</li> </ul> </td> <td class="field twocol_2" id="809762094SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR809762084" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR809762084"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762084_1_526246738" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD1"> 11/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT1"> HR Generalist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES1" itemprop="description"> <ul> <li> Provides Human Resources support for various locations.</li> <li> Produces new hire and termination packages, processes new hires, terminations and employee changes on HRIS.</li> <li> Manages plant Human Resources personnel in both Union and Non-union Environments in the US, Canada and Mexico relating to payroll, benefits and employee issues.</li> <li> Acts as liaison between plant Human Resources personnel and benefit vendors for employee benefit issues.</li> <li> Responsible for processing employee short term disability, FMLA, and Workers Comp.</li> <li> claims.</li> <li> This includes: processing weekly reports to all plants, assisting employees/plants with the filing process, monitoring claims, monitoring employee benefits while out on leave, processing long-term claims.</li> <li> Responsible for the recruiting process for new hires.</li> <li> Responsible for job ads/postings, candidate selection, interviewing, and processing of job offers and new hires.</li> <li> Enters data to HRIS for new hires, terminations, benefits, and other employee changes, and onto benefit vendor systems as needed.</li> <li> Backup or assist with processing various bi-weekly payrolls and provide guidance regarding payroll issues.</li> <li> Maintains annual Random Drug Screening Program.</li> <li> Performs background checks and MVR's on applicable personnel.</li> <li> Administers Employee Recognition Programs.</li> <li> Prepares monthly and/or quarterly Headcount and Turnover reports.</li> <li> Responsible for the the annual Open Enrollment process.</li> <li> Responsible for invoicing of HR related Vendors.</li> <li> Performs other Human Resource Generalist duties and projects as directed by management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762084_2_526246739" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD2"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT2"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT2"> HR Generalist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES2" itemprop="description"> <ul> <li> Provide day-to-day human resources support for approximately 150 employees in Massachusetts, 15 remotely in various states and 6 in Canada Answer employee questions regarding benefits and other workplace issues Coordinate full cycle of Recruiting process including: responds to employment inquires, coordinates postings and advertising of positions, screens resumes, conducts phone screens schedules and coordinates interviews, checks references, makes offers and assists in the on-boarding of new employees.</li> <li> Run weekly and semi-monthly payrolls Design and conduct company training programs including HR related systems, Leadership Development and Manager training.</li> <li> Monitors and reports effectiveness on employees during orientation period and for career development.</li> <li> Administer and track all leave programs for company including FMLA, STD and LTD.</li> <li> Help develop and administer Company personnel policies Work with management on a variety of issues concerning employee separations, disciplinary actions, and other organizational transactions Administer employee benefit programs and manage annual open enrollment process Prepare annual Affirmative Action plan and ensure compliance with OFCCP federal contractor obligations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762084_3_526246740" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD3"> 03/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT3"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT3"> Client Care Payroll Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES3" itemprop="description"> <ul> <li> Provide a range of customer services to client and staff to support payroll reporting.</li> <li> Respond to client requests and provide information pertaining to HR policies and procedures, additional products and services, taxation and payroll inquiries.</li> <li> Resolve conflicts and problems promptly and courteously with tact and respect.</li> <li> Provide guidance on time and leave record maintenance, applying relevant rules, regulations and instructions.</li> <li> Support report preparation, audits, training and information distribution.</li> <li> A key member of the Employee engagement committee, which creates and executes various events to keep employee morale up.</li> <li> Creator, writer and distributor of the office monthly newsletter.</li> <li> Good understanding of welfare plan provisions - ERISA, COBRA, FMLA, ADA, Section 125, and Worker's Compensation plans.</li> <li> For clients utilizing our Benefits packages, provided benefit administration also provided Benefit training on an annual basis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762084_4_526246741" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD4"> 07/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT4"> 03/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT4"> Office Manager, Marketing Assistant and Customer Relations Administrator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES4" itemprop="description"> <ul> <li> Assisted in development of marketing materials from product brochures to website information for this startup company.</li> <li> Handled all incoming inquiries and orders via our customer service division.</li> <li> Created the Customer Service Surveys and tracking system.</li> <li> Managed budgeting for the Marketing, Operations and Customer Service departments also managed invoicing, accounts receivable and accounts payable.</li> <li> Developed the tracking system for credits and debits within the individual departmental budgets.</li> <li> Answered all incoming calls for the company and assisted in the direction and visit preparation for guests.</li> <li> Oversaw day to day activities for office and ordered office supplies, as well as tracking of inventory.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762084_5_526246742" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD5"> 03/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT5"> 07/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT5"> Customer Support Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES5" itemprop="description"> <ul> <li> Performed wide range of administrative and support duties to support efficient call center operations.</li> <li> Head of the departmental activity committee.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762084_6_526246743" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="809762084JSTD6"> 08/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="809762084EDDT6"> 10/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="809762084JTIT6"> Senior Payroll Support Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="809762084COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="809762084JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="809762084JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="809762084JDES6" itemprop="description"> <ul> <li> Developed and administered payroll trainings on various topics from fringe benefits to year end help.</li> <li> Assisted with the training and development of new employees.</li> <li> Created and filed Amended Tax Returns.</li> <li> Maintained client confidentiality and assisted clients in maintaining personnel records.</li> <li> Trained employees and clientele on in depth rules and regulations of payroll administration.</li> <li> Built customer rapport and trust through professional and courteous communications.</li> <li> Became first line of contact for employees and clientele with payroll questions and/or problems.</li> <li> Managed a client list of over 300 clients while training to become a Senior Payroll specialist.</li> <li> Good understanding of welfare plan provisions - ERISA, COBRA, FMLA, ADA, Section 125, and Worker's Compensation plans.</li> <li> For clients utilizing our Benefits packages, provided benefit administration also provided Benefit training on an annual basis.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC809762092" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC809762092"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762092_1_526246744" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="809762092GRYR1"> May 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="809762092DGRE1" itemprop="name"> Masters of Science</span> <span> : </span> <span class="programline" id="809762092STUY1"> Human Resources Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="809762092SCHO1" itemprop="name"> New England College of Business and Finance</span> <span class="joblocation jobcity" id="809762092SCIT1"> </span> <span class="joblocation jobstate" id="809762092SSTA1"> </span> <span class="joblocation jobstate" id="809762092SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="809762092FRFM1"> Human Resources Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_809762092_2_526246745" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="809762092GRYR2"> June 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="809762092DGRE2" itemprop="name"> Bachelor's</span> <span> : </span> <span class="programline" id="809762092STUY2"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="809762092SCHO2" itemprop="name"> New England College of Business and Finance</span> <span class="joblocation jobcity" id="809762092SCIT2"> </span> <span class="joblocation jobstate" id="809762092SSTA2"> </span> <span class="joblocation jobstate" id="809762092SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="809762092FRFM2"> Business Administration</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL809762095" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL809762095"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762095_1_526246749" style="padding-top:0px;"> <div class="field singlecolumn" id="809762095FRFM1"> accounts payable, accounts receivable, ADA, administrative and support, ads, advertising, Backup, Benefits, Benefits Administration, brochures, budgeting, budgets, bi, call center, com, clientele, client, clients, customer services, Customer Service, direction, Employee Relations, filing, HRIS, http, Human Resource, Human Resources, HR, inventory, invoicing, Leadership Skills, Leadership Development, Marketing, marketing materials, Excel, Microsoft office programs, office, Outlook, Powerpoint, Word, Monitors, newsletter, organizational, Payroll, personnel, policies, processes, rapport, Recruiting, Recruitment, reporting, supervisory, Surveys, Tableau, Tax Returns, phone, training programs, website, writer</div> </div> </div> <div class="section" id="SECTION_AFIL809762097" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI809762096" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI809762096"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_809762096_1_526246750" style="padding-top:0px;"> <div class="field singlecolumn" id="809762096FRFM1"> <ul> <li> Authorized to work in the US for any employer</li> </ul> </div> </div> </div> </div>
HR
17,911,230
CORPORATE FACILITATOR, PERFORMANCE COACH AND DEVELOPER Summary Corporate Trainer and Performance Coach Over 25 years of business experience including 18 years of training. Interactive and engaging high energy corporate trainer. Wide bandwidth of corporate and entrepreneurial experience to solidify content and enable material to be business relevant. Lead others to adopt change with proven methods. Skilled in engaging groups quickly building trust and involvement. Ensure participants improve job related competencies. Coach others to higher levels of peak performance while maintaining confidentiality and privacy. Core Qualifications Active participation in [groups, plans, events] Excellent classroom management Interactive teaching/learning Clear public speaking skills Active listening skills Positive atmosphere promotion Innovative lesson planning Performance assessments Achievements •Facilitated $ 65 million in innovated cost savings for clients •Facilitated $500,000 of training revenue (2012) •Obtained four Dale Carnegie Certifications in a one year (2005) •Consistently receive “Exceeds” on training evaluations •Coach on Profile International Incorporated assessments to increase behavior change Professional Experience Corporate Facilitator, Performance Coach and Developer January 2005 to Current Company Name - City , State Collaborate with senior leadership team to tailor training. Managed the design, development, implementation and administration of instructor-led corporate training including feedback survey forms, and supporting materials. Monitor and evaluate the effectiveness of training programs with the client. Maintain high performance standards throughout the training through individual coaching. Health Coach and Corporate Health Educator January 2010 to January 2014 Company Name - City , State Coached patients using motivational interviewing skills to guide them in the direction of their unique goals. Employed creativity in planning and delivering wellness initiatives for individual behavior change. Centered coaching on a balanced program approach which included aspects of physical, social, occupational, intellectual and emotional wellness. Provided dedicated telephonic health coaching for approximately 50-90 patients per week per year to improve cholesterol, blood pressure, weight management, exercise, glucose, stress management, work-life balance, smoking cessation and other lifestyle impacts. Regarded as one of the top 5% of the coaching staff Mentoring responsibility for 15 monthly peer health coaches Corporate health educator in regards to wellness in the workplace. Coached senior executives and physicians on personal health changes Certified Wellness Program Manager, Health Coach and Corporate Health Educator. January 2005 to January 2010 Company Name - City , State Provided objective direction, creativity and ideas in planning and delivering wellness initiatives. I developed results-oriented wellness program for the corporations and individuals. Program design included interventions for incentives, recognition campaigns and vendor selection. Structured a supportive environment so associates were encouraged and rewarded for a healthy lifestyle. Evaluated the outcomes in alignment with measurable goals and feedback. Designed and implemented a corporate wellness division for a health brokerage firm Authored and published "Healthy Profits: The 5 Areas of Strategic Wellness in the Workplace". Co-author in "Ignite Your Passion" and have been published in Corporate Wellness Magazine. Present to international, local and regional audiences concerning soft skills training and workplace wellness. Manager of Retail Systems, Project Manager and Trainer January 1997 to January 2005 Company Name - City , State Managed associates involving workflow, quality control, and conflict resolution and review process. Supervised the direction of multiple third party vendors in the development of corporate projects. Business liaison between external store automation and corporate business units. Trained True Value employees, trainers and members on corporate software projects under my control and direction. Project Manager for a $1 million ground up in-store catalog/ordering system reaching 1000+ users. Coordinated a 40 member team in multiple states for over a two year period. Responsible for departmental management and direction with profit dollars in excess of $6.5 million revenue. Education and Training Foundations of Motivational Interviewing I & II Motivational Interviewing, Mid-Atlantic ATTC 2012 Dale Carnegie Multi-Certified Facilitator (5), Dale Carnegie - Chicago, IL 2004 to 2011 Intrinsic Coach® Development, Intrinsic Solutions International 2010 WellCert - Certified Wellness Program Manager (CWPM) : 2007 Chapman Institute - City , State Certified Professional Life Coach in Personal Life Coaching : 2004 Life Coach College - City , State Bachelor of Science : Business Administration/Information Technology , 1981 Robert Morris University - City , State Business Administration/Information Technology Skills approach, automation, balance, catalog, Coach, Coaching, conflict resolution, corporate training, creativity, client, direction, Educator, forms, instructor, leadership, materials, Mentoring, profit, Program design, quality control, Strategic, stress management, Structured, training programs, unique, workflow, author Additional Information Honors and Activities Dale Carnegie Chicago "Above And Beyond The Call" Award" 2009 Who's Who Among Executive and Professional Women - Cambridge "Honors Edition" 2008-2009 Vice-President, Treasurer and founding member of "Women's Leadership Network" 2006-2007 True Value Company "Above and Beyond Award" - (4) four time award recipient 1997-2005
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME538097150" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_538097150_1_351294058" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="538097150FNAM1"> </span> <span> </span> <span class="field" id="538097150LNAM1"> CORPORATE FACILITATOR, PERFORMANCE COACH AND DEVELOPER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM538097152" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM538097152"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097152_1_351294069" style=" padding-top:0px; "> <div class="field singlecolumn" id="538097152FRFM1"> Corporate Trainer and Performance Coach Over 25 years of business experience including 18 years of training. Interactive and engaging high energy corporate trainer. Wide bandwidth of corporate and entrepreneurial experience to solidify content and enable material to be business relevant. Lead others to adopt change with proven methods. Skilled in engaging groups quickly building trust and involvement. Ensure participants improve job related competencies. Coach others to higher levels of peak performance while maintaining confidentiality and privacy.</div> </div> </div> <div class="section" id="SECTION_HILT538097153" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT538097153"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097153_1_351297252" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="538097153SKC11"> <ul> <li> Active participation in [groups, plans, events]</li> <li> Excellent classroom management</li> <li> Interactive teaching/learning</li> <li> Clear public speaking skills</li> </ul> </td> <td class="field twocol_2 charspace" id="538097153SKC21"> <ul> <li> Active listening skills</li> <li> Positive atmosphere promotion</li> <li> Innovative lesson planning</li> <li> Performance assessments</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM538098427" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM538098427"> Achievements</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538098427_1_351299363" style=" padding-top:0px; "> <div class="field singlecolumn" id="538098427FRFM1"> <p align="LEFT"> •Facilitated $ 65 million in innovated cost savings for clients</p> <p align="LEFT"> •Facilitated $500,000 of training revenue (2012)</p> <p align="LEFT"> •Obtained four Dale Carnegie Certifications in a one year (2005)</p> <p align="LEFT"> •Consistently receive “Exceeds” on training evaluations </p> <p align="LEFT"> •Coach on Profile International Incorporated assessments to increase behavior change </p> </div> </div> </div> <div class="section" id="SECTION_EXPR538097154" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR538097154"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097154_1_351294060" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="538097154JTIT1"> Corporate Facilitator, Performance Coach and Developer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="538097154JSTD1"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="538097154EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="538097154COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="538097154JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097154JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="538097154JDES1" itemprop="description"> <ul> <li> Collaborate with senior leadership team to tailor training.</li> <li> Managed the design, development, implementation and administration of instructor-led corporate training including feedback survey forms, and supporting materials.</li> <li> Monitor and evaluate the effectiveness of training programs with the client.</li> <li> Maintain high performance standards throughout the training through individual coaching.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_538097154_2_351294061" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="538097154JTIT2"> Health Coach and Corporate Health Educator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="538097154JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="538097154EDDT2"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="538097154COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="538097154JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097154JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="538097154JDES2" itemprop="description"> <ul> <li> Coached patients using motivational interviewing skills to guide them in the direction of their unique goals.</li> <li> Employed creativity in planning and delivering wellness initiatives for individual behavior change.</li> <li> Centered coaching on a balanced program approach which included aspects of physical, social, occupational, intellectual and emotional wellness.</li> <li> Provided dedicated telephonic health coaching for approximately 50-90 patients per week per year to improve cholesterol, blood pressure, weight management, exercise, glucose, stress management, work-life balance, smoking cessation and other lifestyle impacts.</li> <li> Regarded as one of the top 5% of the coaching staff Mentoring responsibility for 15 monthly peer health coaches Corporate health educator in regards to wellness in the workplace.</li> <li> Coached senior executives and physicians on personal health changes Certified Wellness Program Manager, Health Coach and Corporate Health Educator.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_538097154_3_351294062" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="538097154JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="538097154JSTD3"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="538097154EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="538097154COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="538097154JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097154JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="538097154JDES3" itemprop="description"> <ul> <li> Provided objective direction, creativity and ideas in planning and delivering wellness initiatives.</li> <li> I developed results-oriented wellness program for the corporations and individuals.</li> <li> Program design included interventions for incentives, recognition campaigns and vendor selection.</li> <li> Structured a supportive environment so associates were encouraged and rewarded for a healthy lifestyle.</li> <li> Evaluated the outcomes in alignment with measurable goals and feedback.</li> <li> Designed and implemented a corporate wellness division for a health brokerage firm Authored and published "Healthy Profits: The 5 Areas of Strategic Wellness in the Workplace".</li> <li> Co-author in "Ignite Your Passion" and have been published in Corporate Wellness Magazine.</li> <li> Present to international, local and regional audiences concerning soft skills training and workplace wellness.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_538097154_4_351294063" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="538097154JTIT4"> Manager of Retail Systems, Project Manager and Trainer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="538097154JSTD4"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="538097154EDDT4"> January 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="538097154COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="538097154JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097154JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="538097154JDES4" itemprop="description"> <ul> <li> Managed associates involving workflow, quality control, and conflict resolution and review process.</li> <li> Supervised the direction of multiple third party vendors in the development of corporate projects.</li> <li> Business liaison between external store automation and corporate business units.</li> <li> Trained True Value employees, trainers and members on corporate software projects under my control and direction.</li> <li> Project Manager for a $1 million ground up in-store catalog/ordering system reaching 1000+ users.</li> <li> Coordinated a 40 member team in multiple states for over a two year period.</li> <li> Responsible for departmental management and direction with profit dollars in excess of $6.5 million revenue.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC538097155" style=" padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC538097155"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097155_1_351294064" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="538097155DGRE1" itemprop="name"> Foundations of Motivational Interviewing I &amp; II Motivational Interviewing, Mid-Atlantic ATTC 2012 Dale Carnegie Multi-Certified Facilitator (5), Dale Carnegie - Chicago, IL 2004 to 2011 Intrinsic Coach® Development, Intrinsic Solutions International 2010 WellCert - Certified Wellness Program Manager (CWPM)</span> <span> : </span> <span class="programline" dependency="STUY" id="538097155STUY1"> </span> <span class="jobdates" id="538097155GRYR1"> 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="538097155SCHO1" itemprop="name"> Chapman Institute</span> <span> - </span> <span class="joblocation jobcity" id="538097155SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097155SSTA1"> State</span> <span class="joblocation jobstate" id="538097155SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="538097155FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_538097155_2_351294066" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="538097155DGRE2" itemprop="name"> Certified Professional Life Coach in Personal Life Coaching</span> <span> : </span> <span class="programline" dependency="STUY" id="538097155STUY2"> </span> <span class="jobdates" id="538097155GRYR2"> 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="538097155SCHO2" itemprop="name"> Life Coach College</span> <span> - </span> <span class="joblocation jobcity" id="538097155SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097155SSTA2"> State</span> <span class="joblocation jobstate" id="538097155SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="538097155FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_538097155_3_351294068" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="538097155DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="538097155STUY3"> Business Administration/Information Technology</span> <span> , </span> <span class="jobdates" id="538097155GRYR3"> 1981</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="538097155SCHO3" itemprop="name"> Robert Morris University</span> <span> - </span> <span class="joblocation jobcity" id="538097155SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="538097155SSTA3"> State</span> <span class="joblocation jobstate" id="538097155SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="538097155FRFM3"> Business Administration/Information Technology</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT538098428" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_COMS538098429" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_AFIL538097156" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL538097157" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL538097157"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097157_1_351294070" style=" padding-top:0px; "> <div class="field singlecolumn" id="538097157FRFM1"> approach, automation, balance, catalog, Coach, Coaching, conflict resolution, corporate training, creativity, client, direction, Educator, forms, instructor, leadership, materials, Mentoring, profit, Program design, quality control, Strategic, stress management, Structured, training programs, unique, workflow, author</div> </div> </div> <div class="section" id="SECTION_ADDI538097158" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI538097158"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_538097158_1_351294071" style=" padding-top:0px; "> <div class="field singlecolumn" id="538097158FRFM1"> <ul> <li> Honors and Activities Dale Carnegie Chicago "Above And Beyond The Call" Award" 2009 Who's Who Among Executive and Professional Women - Cambridge "Honors Edition" 2008-2009 Vice-President, Treasurer and founding member of "Women's Leadership Network" 2006-2007 True Value Company "Above and Beyond Award" - (4) four time award recipient 1997-2005 </li> </ul> </div> </div> </div> </div>
ADVOCATE
15,041,689
HR DIRECTOR Summary HR Professional offering over 15 years of progressive experience including extensive practice in multi-unit businesses (in and out of state locations). Highly driven to achieve company goals. Expertise in developing and implementing HR plans and procedures smoothly and with little guidance. Strong conflict resolution skills. Comfortable with taking the lead in employment protocol compliance and in anticipating staffing needs. Highlights Employment law knowledge Benefits administrator Manager coaching and training HRIS applications proficient Employee relations Staffing and recruiting professional Off-boarding Employee handbook development Experience November 2007 to October 2014 Company Name City , State HR Director Plan, organize and implement all facets of HR for New Kent horse track and 8 off track betting sites throughout the Commonwealth, approximately 650 employees (250 permanent and 400 seasonal) Review federal and state laws to confirm and enforce company compliance. Provide employee relations guidance and counsel to all levels of management; conduct investigations as needed Worked with senior-level management to create fair and consistent HR policies and procedures Assessed employee performance and issued disciplinary notices Created and modified job descriptions within all departments in compliance with FLSA Coordinate and manage Family Medical Leave (FMLA), Short/Long Term Disability (STD/LTD) Evaluate and maintain Worker's Compensation claims; annual WC and OSHA reporting Represent Company for unemployment, EEOC and other related hearings Conduct benefits administration for 125 benefit-eligible employees, including reconciliation and payment monthly Recruitment and hiring of seasonal employees, including new hire orientations Maintain HRIS (ADP Enterprise) and employee files Partner with upper management on all reduction of workforce action and severance packages. Manage all in-kind donations made by the Company as well as coordinating our volunteer work with the New Kent Food Pantry. October 2004 to March 2008 Company Name City , State HR Generalist for assigned station, division, and corporate personnel of 30 TV stations and 1 communications company across the Southeast, approximately 2,000 employees Manage FMLA, STD, LTD, and Worker's Comp for division Maintain division job requisition database; provide recruitment/retention support to the field Ensure EEO Broad Outreach is maintained Performance management planning and implementation Organize and train field HR for annual benefits open enrollment Design and deliver monthly reports for division HR Director and Corporate HR Vice President Provide employee relations counseling and investigations Participate on the wellness committee, Community Outreach, and Employee Engagement Coordinate and deliver annual HR conference with corporate HR team. January 2004 to October 2004 Company Name Benefits Administrator Administer benefit plans for 27 newspapers and TV stations, approximately 3,500 employees Process enrollments daily using PeopleSoft 8.0 Assist corporate and field HR personnel regarding benefits issues/questions Assist Benefits Director in planning and implementation of annual Open Enrollment Ensure all rules and regulations pertaining to the company's benefit plans, including HIPAA are followed. February 2001 to January 2004 Company Name City , State HR Coordinator HR for 4 daily and 2 weekly newspapers, approximately 400 employees. Report payroll biweekly using Simplex/Winstar timekeeping system Recruit for open positions; Manage onboarding Provide assistance to employees and managers regarding policies and processes Organize and conduct annual open enrollment for benefits; consult employees on all benefit programs and general procedures Design and deliver weekly and monthly HR and payroll reports for upper management; Maintain PeopleSoft HRMS database and personnel files Reply to employment/wage verifications for employees; conduct exit interviews; handle unemployment claims; complete annual wage surveys Administer and maintain COBRA, STD, LTD and WC files in addition to OSHA reporting Conduct annual anti-harassment and safety training. Education Newberry College City , State Mathematics Computer Science Mathematics Computer Science Batesburg Leesville High School City , State H.S. Diploma GPA: GPA: 3.5 Honor graduate GPA: 3.5 Honor graduate Skills ADP, Benefits, counseling, database, employee relations, hiring, HRIS, HR, Director, meetings, Enterprise, newspapers, payroll, PeopleSoft 8.0, PeopleSoft HRMS, Performance management, personnel, policies, processes, Recruitment, reporting, safety, TV Professional Affiliations Professional Human Resources (PHR) - Human Resources Institute, 2006 - current Member: Society of Human Resources Management and Richmond Society of Human Resources Management Member: Reid Institute
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME491224521" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_491224521_1_320346044" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="491224521FNAM1"> </span> <span> </span> <span class="field" id="491224521LNAM1"> HR DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM491224524" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM491224524"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224524_1_320346063" style=" padding-top:0px; "> <div class="field singlecolumn" id="491224524FRFM1"> <p align="LEFT"> HR Professional offering over 15 years of progressive experience including extensive practice in multi-unit businesses (in and out of state locations). Highly driven to achieve company goals. Expertise in developing and implementing HR plans and procedures smoothly and with little guidance. Strong conflict resolution skills. Comfortable with taking the lead in employment protocol compliance and in anticipating staffing needs.</p> </div> </div> </div> <div class="section" id="SECTION_HILT491224527" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT491224527"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224527_1_320351529" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="491224527SKC11"> <ul> <li> Employment law knowledge</li> <li> Benefits administrator</li> <li> Manager coaching and training</li> <li> HRIS applications proficient</li> </ul> </td> <td class="field twocol_2" id="491224527SKC21"> <ul> <li> Employee relations</li> <li> Staffing and recruiting professional</li> <li> Off-boarding</li> <li> Employee handbook development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR491224528" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR491224528"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224528_1_320346051" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="491224528JSTD1"> November 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491224528EDDT1"> October 2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="491224528COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="491224528JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="491224528JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="491224528JTIT1"> HR Director</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="491224528JDES1" itemprop="description"> <ul> <li> Plan, organize and implement all facets of HR for New Kent horse track and 8 off track betting sites throughout the Commonwealth, approximately 650 employees (250 permanent and 400 seasonal)</li> <li> Review federal and state laws to confirm and enforce company compliance. </li> <li> Provide employee relations guidance and counsel to all levels of management; conduct investigations as needed</li> <li> Worked with senior-level management to create fair and consistent HR policies and procedures</li> <li> Assessed employee performance and issued disciplinary notices</li> <li> Created and modified job descriptions within all departments in compliance with FLSA</li> <li> Coordinate and manage Family Medical Leave (FMLA), Short/Long Term Disability (STD/LTD) </li> <li> Evaluate and maintain Worker's Compensation claims; annual WC and OSHA reporting </li> <li> Represent Company for unemployment, EEOC and other related hearings </li> <li> Conduct benefits administration for 125 benefit-eligible employees, including reconciliation and payment monthly</li> <li> Recruitment and hiring of seasonal employees, including new hire orientations </li> <li> Maintain HRIS (ADP Enterprise) and employee files </li> <li> Partner with upper management on all reduction of workforce action and severance packages.</li> <li> Manage all in-kind donations made by the Company as well as coordinating our volunteer work with the New Kent Food Pantry.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491224528_2_320346053" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="491224528JSTD2"> October 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491224528EDDT2"> March 2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="491224528COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="491224528JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="491224528JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="491224528JTIT2"> HR Generalist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="491224528JDES2" itemprop="description"> <ul> <li> for assigned station, division, and corporate personnel of 30 TV stations and 1 communications company across the Southeast, approximately 2,000 employees Manage FMLA, STD, LTD, and Worker's Comp for division Maintain division job requisition database; provide recruitment/retention support to the field Ensure EEO Broad Outreach is maintained Performance management planning and implementation Organize and train field HR for annual benefits open enrollment Design and deliver monthly reports for division HR Director and Corporate HR Vice President Provide employee relations counseling and investigations Participate on the wellness committee, Community Outreach, and Employee Engagement Coordinate and deliver annual HR conference with corporate HR team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491224528_3_320346054" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="491224528JSTD3"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491224528EDDT3"> October 2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="491224528COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobtitle" id="491224528JTIT3"> Benefits Administrator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="491224528JDES3" itemprop="description"> <ul> <li> Administer benefit plans for 27 newspapers and TV stations, approximately 3,500 employees Process enrollments daily using PeopleSoft 8.0 Assist corporate and field HR personnel regarding benefits issues/questions Assist Benefits Director in planning and implementation of annual Open Enrollment Ensure all rules and regulations pertaining to the company's benefit plans, including HIPAA are followed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491224528_4_320346055" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%B %Y" id="491224528JSTD4"> February 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491224528EDDT4"> January 2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="491224528COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="491224528JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="491224528JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="491224528JTIT4"> HR Coordinator</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="491224528JDES4" itemprop="description"> <ul> <li> HR for 4 daily and 2 weekly newspapers, approximately 400 employees.</li> <li> Report payroll biweekly using Simplex/Winstar timekeeping system Recruit for open positions; Manage onboarding Provide assistance to employees and managers regarding policies and processes Organize and conduct annual open enrollment for benefits; consult employees on all benefit programs and general procedures Design and deliver weekly and monthly HR and payroll reports for upper management; Maintain PeopleSoft HRMS database and personnel files Reply to employment/wage verifications for employees; conduct exit interviews; handle unemployment claims; complete annual wage surveys Administer and maintain COBRA, STD, LTD and WC files in addition to OSHA reporting Conduct annual anti-harassment and safety training.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC491224529" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC491224529"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224529_1_320346056" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="491224529GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="491224529SCHO1" itemprop="name"> Newberry College</span> <br/> <span class="joblocation jobcity" id="491224529SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="491224529SSTA1"> State</span> <span class="joblocation jobstate" id="491224529SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="491224529STUY1"> Mathematics Computer Science</span> <span class="degree" id="491224529DGRE1" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="491224529FRFM1"> Mathematics Computer Science</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491224529_2_320346061" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="491224529GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="491224529SCHO2" itemprop="name"> Batesburg Leesville High School</span> <br/> <span class="joblocation jobcity" id="491224529SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="491224529SSTA2"> State</span> <span class="joblocation jobstate" id="491224529SCNT2"> </span> </span> <span class="paddedline" itemprop="description"> <span class="programline" id="491224529STUY2"> </span> <span class="degree" id="491224529DGRE2" itemprop="name"> H.S. Diploma</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="491224529GRPA2"> GPA: 3.5 Honor graduate</span> </span> <span class="paddedline"> <span class="field" id="491224529FRFM2"> GPA: 3.5 Honor graduate</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL491224547" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL491224547"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224547_1_320346066" style=" padding-top:0px; "> <div class="field singlecolumn" id="491224547FRFM1"> ADP, Benefits, counseling, database, employee relations, hiring, HRIS, HR, Director, meetings, Enterprise, newspapers, payroll, PeopleSoft 8.0, PeopleSoft HRMS, Performance management, personnel, policies, processes, Recruitment, reporting, safety, TV</div> </div> </div> <div class="section" id="SECTION_AFIL491224530" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL491224530"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491224530_1_320346064" style=" padding-top:0px; "> <div class="field singlecolumn" id="491224530FRFM1"> Professional Human Resources (PHR) - Human Resources Institute, 2006 - current Member: Society of Human Resources Management and Richmond Society of Human Resources Management Member: Reid Institute</div> </div> </div> </div>
HR
24,349,611
ADJUNCT FACULTY, ZANVYL KREIGER SCHOOL OF ARTS AND SCIENCES, ADVANCED ACADEMIC PROGRAMS Profile Experienced Field Application Scientist with a unique balance of comprehensive, academic, wet-bench experience across all research sectors, a strategic understanding of scientific business including field marketing and technical sales, along with an ability to work alongside dynamic, intelligent teammates to close business for the team. Areas of Expertise Time and Territory Management  Molecular Biology Techniques  Assay Design/Development Presentation Skills DNA/RNA Sequencing PCR Cell Biology/Tissue Culture Data Analysis/Software  Product Specialist/FAS Experience February 2013 to December 2015 Company Name City , State Adjunct Faculty, Zanvyl Kreiger School of Arts and Sciences, Advanced Academic Programs Co-Designed and Lectured for 12-14 graduate students attending the High Throughput Screening (HTS) and Automation Lab Course Designed and executed 7 labs across the spectrum of detection chemistries commonly used in HTS labs throughout the semester Provided lectures on the complex physical chemistry principles of all reagents used in the HTS labs Helped educate graduate students on the unique techniques used in an HTS lab as well as the unique instrumentation, software analysis and experimental designs used in these settings Created quizzes, exams and a final comprehensive exam required for grading purposes as. November 2005 to Current Company Name City , State Senior Field Application Scientist/Product Specialist Member of a regional sales team in our Discovery and Analytical Solutions division of PerkinElmer that includes 3 account managers across PA, DE, MD,DC, VA, NC and SC Provide pre-sales and post-sales application support that will generate expected revenues in 2016 of $5.6 Million in the territory. Facilitate relational sales through field support in diverse scientific sectors including: Pharmaceutical, Industrial/Biotech, Government, Military, Academic and Pre-Clinical Labs Initiate scientific discussions to introduce and simplify PerkinElmer's high throughput screening reagents, consumables, multi-modal fluorescent plate readers and analysis software for complex small molecule, large molecule, basic biology and liquid-handling-aided, assay development projects Interact with users of PerkinElmer's detection chemistries to disseminate technical education to our researcher community through various platforms such as live seminars, webinars, conference calls and individual protocol reviews. Collaborate with scientists on the bench for comprehensive, proof-of-concept, wet lab demonstrations of our Alpha, LANCE, DELFIA and Luminescence chemistries in 96, 384 or 1536 well plates in our multimodal plate readers Advise users on the proper experimental (assay) design, provide valuable expertise in constructing matrices for assay development, help construct efficient protocol workflows and assist with rational data analysis for conclusive results or necessary troubleshooting next steps Design and execute offsite, internal, applications and instrument trainings for Sales Specialist as well as FAS Gather and organize customer feedback from the field for distribution among the appropriate internal organizations such as Field Marketing, Strategic Marketing, R & D, Reagent Manufacturing and Instrument Manufacturing Acted on specific customer feedback and applied my background in molecular biology, virology, cell biology and immunology to work with R & D internally to troubleshoot a field issue, design an assay or push a commercial kit idea to provide users with more relevant reagent solutions based on our detection chemistries. February 2000 to November 2005 Company Name City , State PCR/SDS/Genomic Assays/SPS Technical Application Specialist Provide technical recommendations on applicable Applied Biosystems product lines to internal and external customers through several different formats, telephone, email, voice-mail, or in person Act as a liaison between the product group, sales, service and our customers to add value to our offerings through pre-sales, post-sales, service calls and internal interactions Maintain leadership role in managing and communicating Sample Preparation Systems information to our TAS group Conduct training seminars on Sample Preparation Systems (SPS), PCR, SDS and Real Time instrumentation, chemistry and theory for education of the entire AB Support Organization, Sales and external customers Contribute concise sales trainings/support, small staff trainings, and internal colleague interactions to preserve the continuity of the AB message across the organization Create and edit support documentation, FAQs, tutorials and instructions as help for customers using AB products, resources and theories Train new hires, with critical introductory information, necessary for the knowledge base of a strong TAS. Help to update colleagues with new product or theoretical information as we constantly expand our knowledge base Other Responsibilities: Lab Monitor (trainings/Demos), Lab Safety Officer, Administrative duties for TAS group. August 1995 to February 2000 Company Name City , State Biologist Constructed a full-length consensus clone of GB Virus B (GBV-B), an animal virus genetically and clinically related to the human Hepatitis C Virus Used nested RT-PCR to obtain viral cDNA from a serum pool chosen as the GBV-B cloning source. Discovered novel sequence at the 3' end of the GBV-B genome by a combination of 5' RACE and RNA-ligase mediated RNA circularization PCR methods and proved that it was critical for infection. Evaluated viral titers in vivo by nested RT-PCR (5). Constructed an infectious GBV- B clone, pGBB. Contributed analyzed RT-PCR data to support the current argument that HGV (or GBV-C) was not a hepatitis virus with clinically relevant disease. Discovered valuable information about the viability of GB Virus A (GBV-A) and GB Virus B (GBV-B), monkey viruses, to serve as surrogate models for studying their relationship to HCV. Performed computer analysis on RNA structures (in-house software) and DNA sequences, using GCG Wisconsin Package, (analysis software), for determining the 5' and 3' ends of the GBV-B genome. Created written guidelines for standard laboratory procedures in a Clean Room environment. Trained experienced technical personnel to use standard appropriate molecular protocols for contamination control and safety. Developed professional relationships with internal and external vendors for cost effective procurement of critical supplies and perishable reagents. July 1992 to August 1995 Company Name City , State Research Assistant II Assembled HIV retroviral vectors for using common cloning methodologies. Transfected cloned HIV DNA into mammalian cell lines testing HIV gene expression Tested RNA transcription and DNA integration by Northern blot and Southern blot. Applied cell culture techniques to maintain and prepare cell lines for viral studies. Analyzed specific transfected cell lines for syncytium formation as a marker of in vitro HIV infection Performed DNA sequence data analysis using an ABI 373 A automated sequencer Synthesized the necessary primers using the oligonucleotide synthesizer ABI 394 Analyzed data using DNA sequence analysis software as well as Sequencer software Contributed molecular biology assistance to scientists studying HIV and SIV infection. March 1989 to July 1992 Company Name City , State Process Development Associate Performed microbiological screening to elucidate proteins with commercial value. Conducted chemiluminescent, spectrophotometric assays for protease activity to evaluate novel proteins for further processing. Conducted checks for bacterial pH, aeration, glucose levels, and enzyme production Operated 10-1000 L fermenters for production of marketable biologicals. Performed DNA sequencing analysis, gas chromatography, protein column chromatography, protein precipitation and enzyme assays as quality controls for biologicals produced in pilot scale. Education 2002 Johns Hopkins University City , State Biotechnology Biotechnology 1988 East Carolina University City , State Bachelor of Science : Biotechnology Biotechnology Interests 30 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Football Tee-Ball and Soccer *Elected to Mother Seton Parish Council (June 2003) *Appointed to St. Paul's Parish Council (June 2012) *2nd Degree Member of Knights of Columbus *Board Member of St. Ann's CYO Affiliations Member: SLAS (Society for Lab Automation and Screening) Member: LRIG (Laboratory Robotics Interest Group) Additional Information Community Service (Washington Metropolitan Area): 17 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Tee-Ball and Soccer Elected to Mother Seton Parish Council (June 2003) 2nd Degree Member of Knights of Columbus Board Member of St. Ann's CYO Skills Virology, molecular biology, cell culture techniques, chemistry, data analysis, DNA sequencing, scientific writing, molecular biology techniques, Real Time PCR, RT-PCR,  sample preparation, assay design, assay development,  assay troubleshooting, scientific presentations, seminars, strategic marketing, leadership, sales, time and territory management
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME860282520" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_860282520_1_562285431" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="860282520FNAM1"> </span> <span> </span> <span class="field" id="860282520LNAM1"> ADJUNCT FACULTY, ZANVYL KREIGER SCHOOL OF ARTS AND SCIENCES, ADVANCED ACADEMIC PROGRAMS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM860282522" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM860282522"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282522_1_562287204" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282522FRFM1"> Experienced Field Application Scientist with a unique balance of comprehensive, academic, wet-bench experience across all research sectors, a strategic understanding of scientific business including field marketing and technical sales, along with an ability to work alongside dynamic, intelligent teammates to close business for the team.</div> </div> </div> <div class="section" id="SECTION_HILT860282523" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT860282523"> Areas of Expertise</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282523_1_562287511" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="860282523SKC11"> <ul> <li> Time and Territory Management </li> <li> Molecular Biology Techniques </li> <li> Assay Design/Development</li> <li> Presentation Skills</li> </ul> </td> <td class="field twocol_2" id="860282523SKC21"> <ul> <li> DNA/RNA Sequencing</li> <li> PCR</li> <li> Cell Biology/Tissue Culture</li> <li> Data Analysis/Software </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR860282524" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR860282524"> Product Specialist/FAS Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282524_1_562285435" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD1"> February 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT1"> December 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT1"> Adjunct Faculty, Zanvyl Kreiger School of Arts and Sciences, Advanced Academic Programs</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES1" itemprop="description"> <ul> <li> Co-Designed and Lectured for 12-14 graduate students attending the High Throughput Screening (HTS) and Automation Lab Course </li> <li> Designed and executed 7 labs across the spectrum of detection chemistries commonly used in HTS labs throughout the semester </li> <li> Provided lectures on the complex physical chemistry principles of all reagents used in the HTS labs Helped educate graduate students on the unique techniques used in an HTS lab as well as the unique instrumentation, software analysis and experimental designs used in these settings </li> <li> Created quizzes, exams and a final comprehensive exam required for grading purposes as.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_2_562285434" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD2"> November 2005</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT2"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT2"> Senior Field Application Scientist/Product Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES2" itemprop="description"> <ul> <li> Member of a regional sales team in our Discovery and Analytical Solutions division of PerkinElmer that includes 3 account managers across PA, DE, MD,DC, VA, NC and SC </li> <li> Provide pre-sales and post-sales application support that will generate expected revenues in 2016 of $5.6 Million in the territory.</li> <li> Facilitate relational sales through field support in diverse scientific sectors including: Pharmaceutical, Industrial/Biotech, Government, Military, Academic and Pre-Clinical Labs </li> <li> Initiate scientific discussions to introduce and simplify PerkinElmer's high throughput screening reagents, consumables, multi-modal fluorescent plate readers and analysis software for complex small molecule, large molecule, basic biology and liquid-handling-aided, assay development projects </li> <li> Interact with users of PerkinElmer's detection chemistries to disseminate technical education to our researcher community through various platforms such as live seminars, webinars, conference calls and individual protocol reviews.</li> <li> Collaborate with scientists on the bench for comprehensive, proof-of-concept, wet lab demonstrations of our Alpha, LANCE, DELFIA and Luminescence chemistries in 96, 384 or 1536 well plates in our multimodal plate readers </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Advise users on the proper experimental (assay) design, provide valuable expertise in constructing matrices for assay development, help construct efficient protocol workflows and assist with rational data analysis for conclusive results or necessary troubleshooting next steps </li> <li> Design and execute offsite, internal, applications and instrument trainings for Sales Specialist as well as FAS </li> <li> Gather and organize customer feedback from the field for distribution among the appropriate internal organizations such as Field Marketing, Strategic Marketing, R &amp; D, Reagent Manufacturing and Instrument Manufacturing </li> <li> Acted on specific customer feedback and applied my background in molecular biology, virology, cell biology and immunology to work with R &amp; D internally to troubleshoot a field issue, design an assay or push a commercial kit idea to provide users with more relevant reagent solutions based on our detection chemistries.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_3_562285436" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD3"> February 2000</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT3"> November 2005</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT3"> PCR/SDS/Genomic Assays/SPS Technical Application Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES3" itemprop="description"> <ul> <li> Provide technical recommendations on applicable Applied Biosystems product lines to internal and external customers through several different formats, telephone, email, voice-mail, or in person </li> <li> Act as a liaison between the product group, sales, service and our customers to add value to our offerings through pre-sales, post-sales, service calls and internal interactions </li> <li> Maintain leadership role in managing and communicating Sample Preparation Systems information to our TAS group </li> <li> Conduct training seminars on Sample Preparation Systems (SPS), PCR, SDS and Real Time instrumentation, chemistry and theory for education of the entire AB Support Organization, Sales and external customers </li> <li> Contribute concise sales trainings/support, small staff trainings, and internal colleague interactions to preserve the continuity of the AB message across the organization </li> <li> Create and edit support documentation, FAQs, tutorials and instructions as help for customers using AB products, resources and theories </li> <li> Train new hires, with critical introductory information, necessary for the knowledge base of a strong TAS.</li> <li> Help to update colleagues with new product or theoretical information as we constantly expand our knowledge base Other Responsibilities: Lab Monitor (trainings/Demos), Lab Safety Officer, Administrative duties for TAS group.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_4_562285437" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD4"> August 1995</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT4"> February 2000</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT4"> Biologist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES4" itemprop="description"> <ul> <li> Constructed a full-length consensus clone of GB Virus B (GBV-B), an animal virus genetically and clinically related to the human Hepatitis C Virus Used nested RT-PCR to obtain viral cDNA from a serum pool chosen as the GBV-B cloning source.</li> <li> Discovered novel sequence at the 3' end of the GBV-B genome by a combination of 5' RACE and RNA-ligase mediated RNA circularization PCR methods and proved that it was critical for infection.</li> <li> Evaluated viral titers in vivo by nested RT-PCR (5).</li> <li> Constructed an infectious GBV- B clone, pGBB.</li> <li> Contributed analyzed RT-PCR data to support the current argument that HGV (or GBV-C) was not a hepatitis virus with clinically relevant disease.</li> <li> Discovered valuable information about the viability of GB Virus A (GBV-A) and GB Virus B (GBV-B), monkey viruses, to serve as surrogate models for studying their relationship to HCV.</li> <li> Performed computer analysis on RNA structures (in-house software) and DNA sequences, using GCG Wisconsin Package, (analysis software), for determining the 5' and 3' ends of the GBV-B genome.</li> <li> Created written guidelines for standard laboratory procedures in a Clean Room environment.</li> <li> Trained experienced technical personnel to use standard appropriate molecular protocols for contamination control and safety.</li> <li> Developed professional relationships with internal and external vendors for cost effective procurement of critical supplies and perishable reagents.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_5_562285438" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD5"> July 1992</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT5"> August 1995</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT5"> Research Assistant II</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES5" itemprop="description"> <ul> <li> Assembled HIV retroviral vectors for using common cloning methodologies.</li> <li> Transfected cloned HIV DNA into mammalian cell lines testing HIV gene expression Tested RNA transcription and DNA integration by Northern blot and Southern blot.</li> <li> Applied cell culture techniques to maintain and prepare cell lines for viral studies.</li> <li> Analyzed specific transfected cell lines for syncytium formation as a marker of in vitro HIV infection Performed DNA sequence data analysis using an ABI 373 A automated sequencer Synthesized the necessary primers using the oligonucleotide synthesizer ABI 394 Analyzed data using DNA sequence analysis software as well as Sequencer software Contributed molecular biology assistance to scientists studying HIV and SIV infection.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_6_562285439" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD6"> March 1989</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT6"> July 1992</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP6" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT6"> Process Development Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES6" itemprop="description"> <ul> <li> Performed microbiological screening to elucidate proteins with commercial value.</li> <li> Conducted chemiluminescent, spectrophotometric assays for protease activity to evaluate novel proteins for further processing.</li> <li> Conducted checks for bacterial pH, aeration, glucose levels, and enzyme production Operated 10-1000 L fermenters for production of marketable biologicals.</li> <li> Performed DNA sequencing analysis, gas chromatography, protein column chromatography, protein precipitation and enzyme assays as quality controls for biologicals produced in pilot scale.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC860282525" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC860282525"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282525_1_562285440" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="860282525GRYR1"> 2002</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="860282525SCHO1" itemprop="name"> Johns Hopkins University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282525SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282525SSTA1"> State</span> <span class="joblocation jobstate" id="860282525SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="860282525DGRE1" itemprop="name"> </span> <span class="programline" id="860282525STUY1"> Biotechnology</span> </span> <span class="paddedline"> <span class="field" id="860282525FRFM1"> Biotechnology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282525_2_562285441" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="860282525GRYR2"> 1988</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="860282525SCHO2" itemprop="name"> East Carolina University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282525SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282525SSTA2"> State</span> <span class="joblocation jobstate" id="860282525SCNT2"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="860282525DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="860282525STUY2"> Biotechnology</span> </span> <span class="paddedline"> <span class="field" id="860282525FRFM2"> Biotechnology</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR860282527" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR860282527"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282527_1_562285442" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282527FRFM1"> 30 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Football Tee-Ball and Soccer *Elected to Mother Seton Parish Council (June 2003) *Appointed to St. Paul's Parish Council (June 2012) *2nd Degree Member of Knights of Columbus *Board Member of St. Ann's CYO</div> </div> </div> <div class="section" id="SECTION_AFIL860282526" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL860282526"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282526_1_562289959" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282526FRFM1"> <div> Member: SLAS (Society for Lab Automation and Screening)</div> <div> Member: LRIG (Laboratory Robotics Interest Group)</div> </div> </div> </div> <div class="section" id="SECTION_ADDI860282529" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI860282529"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282529_1_562285444" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282529FRFM1"> <ul> <li> Community Service (Washington Metropolitan Area): 17 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Tee-Ball and Soccer Elected to Mother Seton Parish Council (June 2003) 2nd Degree Member of Knights of Columbus Board Member of St. Ann's CYO </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL860282528" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL860282528"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282528_1_562285443" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282528FRFM1"> Virology, molecular biology, cell culture techniques, chemistry, data analysis, DNA sequencing, scientific writing, molecular biology techniques, Real Time PCR, RT-PCR,  sample preparation, assay design, assay development,  assay troubleshooting, scientific presentations, seminars, strategic marketing, leadership, sales, time and territory management</div> </div> </div> </div>
ARTS
82,649,935
SENIOR ACCOUNTANT Summary A highly competent, motivated, reliable and result-driven Accountant with extensive experience supporting the finance needs of the organization. A self-starter and team player with excellent organizational and computer skills. Proven ability to take on extra responsibilities and manage multiple projects simultaneously while working under stringent deadlines and maintaining high degree of confidentiality. Highlights MS Excel, Word (60 WPM), Outlook, Intacct, Professional Accounting System, SAGE 100 Fund Accounting, and BOA CashPro, ADP, BenefitMall Payroll, Fidelity, Choice Strategies Experience Senior Accountant May 2015 to Current Company Name - City , State Financial Reporting and daily operations: Oversee cash management - daily. Manage financial closings - monthly. Manage general ledger - monthly. Review and prepare various account reconciliations - monthly. Prepare standard & custom internal financial reports in excel - monthly. Prepare bank borrowing base reports - monthly & quarterly. Prepare functional & managerial expense analysis - annually. Prepare annual surplus earnings analysis -annually. Prepare financial budget - annually. Renew listed insurance policies annually: Commercial package policy - annually. Pawnbroker's liability insurance - annually. Fiduciary liability Policy - annually. Directors and officers liability policies (1) Primary & (1)Excess - annually. Workers compensation policy - annually. Commercial Crime Policy - annually. Auction Sale - 3 times per annum: Download auction sale data. Use system auction sales data to verify system calculation accuracy. Prepare auction sale cost analysis. Prepare auction sale summary analysis. Prepare auction sale journal, finalize auction sale. Government Reporting: Form 990 - provide outside accountants with all supporting schedules and reports, return prepared and filed by outside accountants - annually. Form 5500-DB plan - provide actuaries with census information and annual plan information, prepared and filed by actuary, signed by administrator - annually. Form 5500-DC plan - provide fidelity with answers to questionnaire, confirm contribution information, upload specified data to Fidelity system, prepared by Fidelity, filed by Provident Loan Society, signed by administrator - annually. Dept. of Labor - review wage report - prepared/filed by provident - quarterly. Payroll Tax returns - review - prepared and filed by payroll service - quarterly. Annual Financial Audit: Substantiate all material account balances - annually. Provide internal control structure information - annually. Prepare disclosure reports with CPA guidance - annually. Purchasing: Review and approve all purchase invoicing - daily. Code all invoices to the appropriate g/l account - daily. Review purchases - monthly. Finance and accounting: Calculate outstanding interest and fees - monthly. Review 12 standard journal entries - monthly. Review quarterly tax filings - 940futa, 941 fed tax return, MTA-305, NYS45. Prepare and file NYS Dept. of Labor Report Wage report - quarterly Update and maintain financial performance metrics - monthly. Maintaining & Updating 1099 vendors. Manage monthly financial closings and adjustments. Manage and maintain employee benefits (401k, Life & Dental Insurance, FSA, TransitChek, and GTLI). Prepare and process bi-weekly payroll. Review and journalize American Express expenses. Journalize and upload to accounting system payroll allocation, employee benefit allocation. Implement and review accounting process as needed. Finance Associate August 2011 to May 2015 Company Name - City , State Oversight and maintaining of AP/AR vendors, payment, processing orders, invoices, bank wires, and deposits. Cash management including wire transfers, record charges, and adjustments. Perform monthly bank reconciliation, account reconciliation between the general ledger and subsidiary ledger to ensure the timely and accurate financial statements are generated. Prepare supporting documentation and post journal entries to computerized accounting Software. Managed domestic and international budgets, including budget modifications and closeouts. Identify, and assist in the implementation of, process improvements in order to shorten the monthly close process. Processes and maintain organizations payroll using ADP. Maintained and processed International payroll, working with in-country payroll vendors. Worked independent while communicating and coordinating with other employees and external clients to facilitate workflow that pertains to the financial deliverables of the organization. Assist with special projects. October 2010 to June 2011 Company Name - City , State Reconcile and analyze over 75 POS terminals, and audited receipts for compliance of SOX Procedures. Exemplary post sale communication with different departments. Education Bachelor of Arts : Economics City College of New York GPA: GPA: 3.2 Honors Cum Laude Economics GPA: 3.2 Honors Cum Laude Languages Fluent in Spanish
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME721100094" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_721100094_1_467030967" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="721100094FNAM1"> </span> <span> </span> <span class="field" id="721100094LNAM1"> SENIOR ACCOUNTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM721100096" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM721100096"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721100096_1_467030974" style="padding-top:0px;"> <div class="field singlecolumn" id="721100096FRFM1"> A highly competent, motivated, reliable and result-driven Accountant with extensive experience supporting the finance needs of the organization. A self-starter and team player with excellent organizational and computer skills. Proven ability to take on extra responsibilities and manage multiple projects simultaneously while working under stringent deadlines and maintaining high degree of confidentiality.</div> </div> </div> <div class="section" id="SECTION_HILT721100097" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT721100097"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721100097_1_467030976" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="721100097SKC11"> MS Excel, Word (60 WPM), Outlook, Intacct, Professional Accounting System, SAGE 100 Fund Accounting, and BOA CashPro, ADP, BenefitMall Payroll, Fidelity, Choice Strategies</td> <td class="field twocol_2 charspace" id="721100097SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM721100690" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR721100098" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR721100098"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721100098_1_467030970" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="721100098JTIT1"> Senior Accountant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="721100098JSTD1"> May 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="721100098EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="721100098COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="721100098JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="721100098JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="721100098JDES1" itemprop="description"> <ul> <li> Financial Reporting and daily operations: Oversee cash management - daily.</li> <li> Manage financial closings - monthly.</li> <li> Manage general ledger - monthly.</li> <li> Review and prepare various account reconciliations - monthly.</li> <li> Prepare standard &amp; custom internal financial reports in excel - monthly.</li> <li> Prepare bank borrowing base reports - monthly &amp; quarterly.</li> <li> Prepare functional &amp; managerial expense analysis - annually.</li> <li> Prepare annual surplus earnings analysis -annually.</li> <li> Prepare financial budget - annually.</li> <li> Renew listed insurance policies annually: Commercial package policy - annually.</li> <li> Pawnbroker's liability insurance - annually.</li> <li> Fiduciary liability Policy - annually.</li> <li> Directors and officers liability policies (1) Primary &amp; (1)Excess - annually.</li> <li> Workers compensation policy - annually.</li> <li> Commercial Crime Policy - annually.</li> <li> Auction Sale - 3 times per annum: Download auction sale data.</li> <li> Use system auction sales data to verify system calculation accuracy.</li> <li> Prepare auction sale cost analysis.</li> <li> Prepare auction sale summary analysis.</li> <li> Prepare auction sale journal, finalize auction sale.</li> <li> Government Reporting: Form 990 - provide outside accountants with all supporting schedules and reports, return prepared and filed by outside accountants - annually.</li> <li> Form 5500-DB plan - provide actuaries with census information and annual plan information, prepared and filed by actuary, signed by administrator - annually.</li> <li> Form 5500-DC plan - provide fidelity with answers to questionnaire, confirm contribution information, upload specified data to Fidelity system, prepared by Fidelity, filed by Provident Loan Society, signed by administrator - annually.</li> <li> Dept.</li> <li> of Labor - review wage report - prepared/filed by provident - quarterly.</li> <li> Payroll Tax returns - review - prepared and filed by payroll service - quarterly.</li> <li> Annual Financial Audit: Substantiate all material account balances - annually.</li> <li> Provide internal control structure information - annually.</li> <li> Prepare disclosure reports with CPA guidance - annually.</li> <li> Purchasing: Review and approve all purchase invoicing - daily.</li> <li> Code all invoices to the appropriate g/l account - daily.</li> <li> Review purchases - monthly.</li> <li> Finance and accounting: Calculate outstanding interest and fees - monthly.</li> <li> Review 12 standard journal entries - monthly.</li> <li> Review quarterly tax filings - 940futa, 941 fed tax return, MTA-305, NYS45.</li> <li> Prepare and file NYS Dept.</li> <li> of Labor Report Wage report - quarterly Update and maintain financial performance metrics - monthly.</li> <li> Maintaining &amp; Updating 1099 vendors.</li> <li> Manage monthly financial closings and adjustments.</li> <li> Manage and maintain employee benefits (401k, Life &amp; Dental Insurance, FSA, TransitChek, and GTLI).</li> <li> Prepare and process bi-weekly payroll.</li> <li> Review and journalize American Express expenses.</li> <li> Journalize and upload to accounting system payroll allocation, employee benefit allocation.</li> <li> Implement and review accounting process as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_721100098_2_467030971" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="721100098JTIT2"> Finance Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="721100098JSTD2"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="721100098EDDT2"> May 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="721100098COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="721100098JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="721100098JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="721100098JDES2" itemprop="description"> <ul> <li> Oversight and maintaining of AP/AR vendors, payment, processing orders, invoices, bank wires, and deposits.</li> <li> Cash management including wire transfers, record charges, and adjustments.</li> <li> Perform monthly bank reconciliation, account reconciliation between the general ledger and subsidiary ledger to ensure the timely and accurate financial statements are generated.</li> <li> Prepare supporting documentation and post journal entries to computerized accounting Software.</li> <li> Managed domestic and international budgets, including budget modifications and closeouts.</li> <li> Identify, and assist in the implementation of, process improvements in order to shorten the monthly close process.</li> <li> Processes and maintain organizations payroll using ADP.</li> <li> Maintained and processed International payroll, working with in-country payroll vendors.</li> <li> Worked independent while communicating and coordinating with other employees and external clients to facilitate workflow that pertains to the financial deliverables of the organization.</li> <li> Assist with special projects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_721100098_3_467030972" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="721100098JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="721100098JSTD3"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="721100098EDDT3"> June 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="721100098COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="721100098JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="721100098JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="721100098JDES3" itemprop="description"> <ul> <li> Reconcile and analyze over 75 POS terminals, and audited receipts for compliance of SOX Procedures.</li> <li> Exemplary post sale communication with different departments.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC721100099" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC721100099"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721100099_1_467030973" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="721100099DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="721100099STUY1"> Economics</span> <span class="jobdates" id="721100099GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="721100099SCHO1" itemprop="name"> City College of New York</span> <span class="joblocation jobcity" id="721100099SCIT1"> </span> <span class="joblocation jobstate" id="721100099SSTA1"> </span> <span class="joblocation jobstate" id="721100099SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="721100099GRPA1"> GPA: 3.2 Honors Cum Laude</span> </span> <span class="paddedline"> <span class="field" id="721100099FRFM1"> Economics GPA: 3.2 Honors Cum Laude</span> </span> </div> </div> </div> <divid="section_lang721100101" class="section" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG721100101"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_721100101_1_467030975" style="padding-top:0px;"> <div class="field singlecolumn" id="721100101FRFM1"> Fluent in Spanish</div> </div> </divid="section_lang721100101"> </div>
ACCOUNTANT
43,375,498
CUSTOMER SERVICE REP 1 LEAD QUALITY ASSURANCE COACH ACCOUNT RELATIONSHIP SPECIALIST ONLINE BANKING Summary I am a career oriented individual who wishes to further my knowledge of my company, position, any cross training possibilities, and training to progress in the company. I am a hard working ethical leader that leads by example and is never afraid to ask for clarity if I do not fully understand something.  Dynamic banking professional adept at directing complex projects and leading high performance teams to complete key financial initiatives. Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals. Skilled Sales Associate with 5-year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success. Accomplishments I was acknowledged after the first 6 months by the Board of Directors as a Pillar of Success for the company in Account Retention and New Account Acquisition. During the first 6 months I was shown to compile 50.4% of the work load for the Outbound team of 5 members. Experience Customer Service Rep 1 Lead, Quality Assurance Coach, Account Relationship Specialist, Online Banking Rep II June 2010 to Current Company Name I started out as a Customer Service Rep 3 and worked my way to a rep 2, and then a Rep 1 before we changed the Rep system to a 1234. When doing this we answered customer calls in regards to account balances, transaction review, disputes, wire transfers, statement request, Online banking issues, Western Unions, ETC. I went to a position in QCD for approximately 3 months. Where we revamped QA and turned it into QCD Quality Coaching and Development. We each had our own teams that were made of multiple Supervisors and their employees. Reviewed calls for performance and compliance to procedures. Met with each person on my team monthly and reviewed and coached the agents on calls and met with each Supervisor on each of their employees. After a short leave of absence I came back and started as a rep 3 and moved to a rep 4 and then to a Lead position. Where I had to answer Lead and Supervisor calls, as well as manage the floor for my Supervisor. I then moved to the Outbound team where I was there in the beginning of the team development. This was a Pilot program that exceeded the expectations and was opened as a division after the first 3 months instead of the 6 month allocated for development. We started the division and created the procedures, as we went along. This was a Sales position in which we contacted customers with new accounts to ensure they are welcomed to the family, as well as to fulfill their individual financial needs. After the first 6 months I was acknowledged by the Board of Directors as a Pillar of Success for the company in Account Retention and New Account Acquisition. During the first 6 months I was shown to compile 50.4% of the work load for the Outbound team of 5 members. I continued to Lead the team in sales for the first implementation of new hires and stayed a top performer until I left the department. I then went to the Online Team as a Rep II. I currently provide a first line of support for the Online manager. I monitor the floor to maintain order and answer any questions if I am the designated Rep II for the day. Run credit cards for account funding, assist in account openings if needed, communicate effectively with the agents on the floor and any other interdepartmental interactions, review and log all mailings outgoing, send account denials, review and log the incoming documents, assist with tasks should they get behind, handle and log Supervisor chats, assist occasionally in training of employees. I have assisted in completing QA for account opening procedures. Front Desk/ Fitness Advisor/ General Manager/ Operations Manager/ Regional Sales Manager January 2007 to June 2010 Company Name I started as a Front desk staff at $6.00 an /hr for the first week. I was then moved to a Fitness Advisor which is front line sales. I worked this job for approximately 2 months before I was promoted to Sales Manager. After weekly Sales meeting in which I provided the agenda for approximately 3 months. I was then moved to another club and asked to work managing them both. Working between 60 and 80 hours a week. I worked corporate deals with Armed Forces Bank (my current employer), KU for student gym access, Armed Forces Insurance, USD 453, USD 207, Douglas County Municipality, Leavenworth Municipality. Assisted in training Sales, and Operational Staff. Created Spreadsheets for scheduling, inventory, training, and corporate meetings. Worked in the Circle of Influence to maintain corporate partnerships, and well as networking for new corporate partnerships in the community. Built client relationships by acting as the liaison between the customer service and sales teams. Consistently exceeded monthly sales quotas by more than 25% by pursuing leads and expanding the prospect list. Exceeded team sales goals by 25% in , generating $168,000 monthly in residual revenue over the course of my 3 years and 6 months. Created sales contacts with on- and off-premise accounts. Acquired $7.86 million in sales revenue in 36 months. The clubs sold for $27.8 million a piece 3 months after I left with a total of 6 clubs. Developed competitive comparison tables of Fitness Memberships, Personal Training pricing, fees, ratings, category and product performance to use for account sales calls. Oversaw sales forecasting, goal setting and performance reporting for all accounts. Spearheaded expansion and development initiatives in Leavenworth, Lawrence, and Topeka locations. Led sales forecasting, market trend evaluation and segment strategies. Presented innovative digital media marketing presentations to executive decision makers. December 2002 to December 2006 Company Name I was a basic cannon crew member, and moved through the many jobs in thecrew. I was the RTO Radio Transmission Operator, Gunner, Loader, and Advance Party. I moved through the ranks and reached Sergant in 2 yrs and 3 months. I was trained as a Combat Life Saver, Eagle First Responder (Medical Courses), As well as Air Assault Certified. I completed one tour of Iraq during Iraqui Freedom in which I turned 18 yrs old in IRAQ. Education Certificate : Professional Sales , 2008 Professional Sales 1 - City , State Certificate : Business Administration , 2013 San Joaquin Valley Community College - City , State Skills Armed Forces, Banking,Quality Coaching, competitive, credit, Customer Service, financial, goal setting, inventory, team development, managing, market trend, marketing, meetings, networking, presentations, pricing, QA, Radio, reporting, Sales, sales forecasting, Sales Manager, scheduling, Spreadsheets, Supervisor
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME761199146" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_761199146_1_493333993" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="761199146FNAM1"> </span> <span> </span> <span class="field" id="761199146LNAM1"> CUSTOMER SERVICE REP 1 LEAD QUALITY ASSURANCE COACH ACCOUNT RELATIONSHIP SPECIALIST ONLINE BANKING</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM761199148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM761199148"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761199148_1_493336418" style="padding-top:0px;"> <div class="field singlecolumn" id="761199148FRFM1"> I am a career oriented individual who wishes to further my knowledge of my company, position, any cross training possibilities, and training to progress in the company. I am a hard working ethical leader that leads by example and is never afraid to ask for clarity if I do not fully understand something.  Dynamic banking professional adept at directing complex projects and leading high performance teams to complete key financial initiatives. Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals. Skilled Sales Associate with 5-year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.</div> </div> </div> <div class="section" id="SECTION_HILT761199149" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM761199522" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM761199522"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761199522_1_493338391" style="padding-top:0px;"> <div class="field singlecolumn" id="761199522FRFM1"> I was acknowledged after the first 6 months by the Board of Directors as a Pillar of Success for the company in Account Retention and New Account Acquisition. During the first 6 months I was shown to compile 50.4% of the work load for the Outbound team of 5 members.</div> </div> </div> <div class="section" id="SECTION_EXPR761199144" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR761199144"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761199144_1_493333493" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761199144JTIT1"> Customer Service Rep 1 Lead, Quality Assurance Coach, Account Relationship Specialist, Online Banking Rep II</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761199144JSTD1"> June 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761199144EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761199144COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="761199144JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="761199144JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="761199144JDES1" itemprop="description"> <ul> <li> I started out as a Customer Service Rep 3 and worked my way to a rep 2, and then a Rep 1 before we changed the Rep system to a 1234.</li> <li> When doing this we answered customer calls in regards to account balances, transaction review, disputes, wire transfers, statement request, Online banking issues, Western Unions, ETC.</li> <li> I went to a position in QCD for approximately 3 months.</li> <li> Where we revamped QA and turned it into QCD Quality Coaching and Development.</li> <li> We each had our own teams that were made of multiple Supervisors and their employees.</li> <li> Reviewed calls for performance and compliance to procedures.</li> <li> Met with each person on my team monthly and reviewed and coached the agents on calls and met with each Supervisor on each of their employees.</li> <li> After a short leave of absence I came back and started as a rep 3 and moved to a rep 4 and then to a Lead position.</li> <li> Where I had to answer Lead and Supervisor calls, as well as manage the floor for my Supervisor.</li> <li> I then moved to the Outbound team where I was there in the beginning of the team development.</li> <li> This was a Pilot program that exceeded the expectations and was opened as a division after the first 3 months instead of the 6 month allocated for development.</li> <li> We started the division and created the procedures, as we went along.</li> <li> This was a Sales position in which we contacted customers with new accounts to ensure they are welcomed to the family, as well as to fulfill their individual financial needs.</li> <li> After the first 6 months I was acknowledged by the Board of Directors as a Pillar of Success for the company in Account Retention and New Account Acquisition.</li> <li> During the first 6 months I was shown to compile 50.4% of the work load for the Outbound team of 5 members.</li> <li> I continued to Lead the team in sales for the first implementation of new hires and stayed a top performer until I left the department.</li> <li> I then went to the Online Team as a Rep II.</li> <li> I currently provide a first line of support for the Online manager.</li> <li> I monitor the floor to maintain order and answer any questions if I am the designated Rep II for the day.</li> <li> Run credit cards for account funding, assist in account openings if needed, communicate effectively with the agents on the floor and any other interdepartmental interactions, review and log all mailings outgoing, send account denials, review and log the incoming documents, assist with tasks should they get behind, handle and log Supervisor chats, assist occasionally in training of employees.</li> <li> I have assisted in completing QA for account opening procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761199144_2_493333491" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761199144JTIT2"> Front Desk/ Fitness Advisor/ General Manager/ Operations Manager/ Regional Sales Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="761199144JSTD2"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761199144EDDT2"> June 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761199144COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="761199144JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="761199144JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="761199144JDES2" itemprop="description"> <ul> <li> I started as a Front desk staff at $6.00 an /hr for the first week.</li> <li> I was then moved to a Fitness Advisor which is front line sales.</li> <li> I worked this job for approximately 2 months before I was promoted to Sales Manager.</li> <li> After weekly Sales meeting in which I provided the agenda for approximately 3 months.</li> <li> I was then moved to another club and asked to work managing them both.</li> <li> Working between 60 and 80 hours a week.</li> <li> I worked corporate deals with Armed Forces Bank (my current employer), KU for student gym access, Armed Forces Insurance, USD 453, USD 207, Douglas County Municipality, Leavenworth Municipality.</li> <li> Assisted in training Sales, and Operational Staff.</li> <li> Created Spreadsheets for scheduling, inventory, training, and corporate meetings.</li> <li> Worked in the Circle of Influence to maintain corporate partnerships, and well as networking for new corporate partnerships in the community.</li> <li> Built client relationships by acting as the liaison between the customer service and sales teams.</li> <li> Consistently exceeded monthly sales quotas by more than 25% by pursuing leads and expanding the prospect list.</li> <li> Exceeded team sales goals by 25% in , generating $168,000 monthly in residual revenue over the course of my 3 years and 6 months.</li> <li> Created sales contacts with on- and off-premise accounts.</li> <li> Acquired $7.86 million in sales revenue in 36 months.</li> <li> The clubs sold for $27.8 million a piece 3 months after I left with a total of 6 clubs.</li> <li> Developed competitive comparison tables of Fitness Memberships, Personal Training pricing, fees, ratings, category and product performance to use for account sales calls.</li> <li> Oversaw sales forecasting, goal setting and performance reporting for all accounts.</li> <li> Spearheaded expansion and development initiatives in Leavenworth, Lawrence, and Topeka locations.</li> <li> Led sales forecasting, market trend evaluation and segment strategies.</li> <li> Presented innovative digital media marketing presentations to executive decision makers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761199144_3_493333489" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="761199144JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="761199144JSTD3"> December 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="761199144EDDT3"> December 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="761199144COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="761199144JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="761199144JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="761199144JDES3" itemprop="description"> <ul> <li> I was a basic cannon crew member, and moved through the many jobs in thecrew.</li> <li> I was the RTO Radio Transmission Operator, Gunner, Loader, and Advance Party.</li> <li> I moved through the ranks and reached Sergant in 2 yrs and 3 months.</li> <li> I was trained as a Combat Life Saver, Eagle First Responder (Medical Courses), As well as Air Assault Certified.</li> <li> I completed one tour of Iraq during Iraqui Freedom in which I turned 18 yrs old in IRAQ.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC761199150" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC761199150"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761199150_1_493334869" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="761199150DGRE1" itemprop="name"> Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="761199150STUY1"> Professional Sales</span> <span> , </span> <span class="jobdates" id="761199150GRYR1"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="761199150SCHO1" itemprop="name"> Professional Sales 1</span> <span> - </span> <span class="joblocation jobcity" id="761199150SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="761199150SSTA1"> State</span> <span class="joblocation jobstate" id="761199150SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="761199150FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_761199150_2_493335077" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="761199150DGRE2" itemprop="name"> Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="761199150STUY2"> Business Administration</span> <span> , </span> <span class="jobdates" id="761199150GRYR2"> 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="761199150SCHO2" itemprop="name"> San Joaquin Valley Community College</span> <span> - </span> <span class="joblocation jobcity" id="761199150SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="761199150SSTA2"> State</span> <span class="joblocation jobstate" id="761199150SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="761199150FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL761199145" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL761199145"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_761199145_1_493333495" style="padding-top:0px;"> <div class="field singlecolumn" id="761199145FRFM1"> Armed Forces, Banking,Quality Coaching, competitive, credit, Customer Service, financial, goal setting, inventory, team development, managing, market trend, marketing, meetings, networking, presentations, pricing, QA, Radio, reporting, Sales, sales forecasting, Sales Manager, scheduling, Spreadsheets, Supervisor</div> </div> </div> </div>
BANKING
27,558,837
STAFF ACCOUNTANT Experience August 2013 to Current Company Name - City , State Accounting Manger Report to CFO Manages 4 colleagues. The accounting department consists of 2 Accounting Clerks, 1 Financial Analyst, and 1 Volunteer. Lead person for all aspects of close, including preparing and entering 30 journal entries and preparation of 35 balance sheet reconciliations. Developed new and easier ways of doing journal entries for month end process, using Microsoft Excel. Have reduced journal entry keying by a day and half, allowing more time for analysis. Revamped old cost reporting and 990 templates, using Excel, to make the process easier for colleagues that would enter information into the system. Have cut down lead and processing time for each, making the entire submission time faster for system senior leadership. Selected as point person to help our system office install and run PeopleSoft Finance at St. Mary's Hospital. Directly responsible for training staff at hospital, and have assisted system in developing the financial statements that are used today. Assisted all hospital directors in the planning and execution of their departments AOP for the next fiscal year. Assisted in making a $5 million dollar turn around in total hospital EBIDA for fiscal year 2015. Responsible for maintaining and tracking $75 million in hospital fixed assets. Developed new FTE position control productivity report using complex queries and reports in Microsoft Access. June 2006 to August 2013 Company Name - City , State Staff Accountant/ IT Report to Finance Supervisor Assisted in financial month end close, by preparing over 20 journal entries and 25 Balance Sheet reconciliations. Developed various sales, TGP, and other contribution margin reports, using Microsoft Access and Excel. Led the division in creating projects that would strip out relevant information from a report and put into Excel, using Monarch data mining software. Developed over 30 models for the division to use. Developed Excel macros to help make entering journal entries easier at month end. Corporate office started using them for their month end close. Assisted in developing an automated reporting system that would distribute reports to sales force, and senior management every morning. Led IT department and helped maintain division IT infrastructure. Developed reports that track all IT assets and give a check list of what to do in case of a hard drive crash or any other maintenance activity. This report is still used to this day at the division. Created a sales report in Excel that used links, macros, and formulas, to show each sales persons sales, TGP, and cases, by using a drop down box and selecting their name. December 2003 to June 2006 Company Name - City , State Accounts Payable/ IT Report to Controller Accountable for the coding and paying of all Accounts Payable invoices. Including getting management signature, along with following up on and invoice discrepancies. Assisted in getting purchase orders from warehouse and entering in our purchase order system. Developed a new spreadsheet to help track fuel expense and tracking for operations. Assisted in month end close process, and was asked to then take over the sales tax and beverage tax journal entries for the division. Accountable for 5 Balance Sheet reconciliations for the division. Developed spreadsheet to keep track of customer credits, and salesman reimbursements. Developed report to show how many purchase order shorts there were, by vendor and warehouse id. Staff Accountant March 2001 to December 2001 Company Name - City , State Reported to Assistant Controller. Accountable for inventory for all 15 Sprint stores in our area. Led month end inventory counts, where each store would send me their results and I would match up to purchase order and sales to make sure everything tied out. Accountable for process of stolen, warranty and damaged phones, by making sure we received correct credit back from Sprint. Education IRS 990 Tax Reporting & Submission *CMS Cost Reporting Submission *Property Tax Exemption Submission *AOP Budget Planning Bachelor of Arts : Accounting , May 2000 Western Illinois University - City , State Accounting Associates Degree : Accounting , May 1997 Black Hawk College - City , State Accounting St. Mary's Hospital Leadership Team Skills Accounting, Accountant, Accounts Payable, balance sheet, Budget Planning, CMS, Controller, credit, data mining, senior management, Finance, financial, Financial Analyst, financial statements, fixed assets, hard drive, inventory, leadership, macros, Microsoft Access, Microsoft Excel, Excel, office, Monarch, month end close process, month end close, next, PeopleSoft, coding, reporting, sales, spreadsheet, Supervisor, Tax, phones
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME723329423" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_723329423_1_468480057" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="723329423FNAM1"> </span> <span> </span> <span class="field" id="723329423LNAM1"> STAFF ACCOUNTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM723329425" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT723329426" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM723335333" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR723329427" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR723329427"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_723329427_1_468480059" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="723329427JTIT1"> </span> <span> <span class="jobdates" format="%B %Y" id="723329427JSTD1"> August 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="723329427EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="723329427COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="723329427JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329427JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="723329427JDES1" itemprop="description"> <ul> <li> Accounting Manger Report to CFO Manages 4 colleagues.</li> <li> The accounting department consists of 2 Accounting Clerks, 1 Financial Analyst, and 1 Volunteer.</li> <li> Lead person for all aspects of close, including preparing and entering 30 journal entries and preparation of 35 balance sheet reconciliations.</li> <li> Developed new and easier ways of doing journal entries for month end process, using Microsoft Excel.</li> <li> Have reduced journal entry keying by a day and half, allowing more time for analysis.</li> <li> Revamped old cost reporting and 990 templates, using Excel, to make the process easier for colleagues that would enter information into the system.</li> <li> Have cut down lead and processing time for each, making the entire submission time faster for system senior leadership.</li> <li> Selected as point person to help our system office install and run PeopleSoft Finance at St.</li> <li> Mary's Hospital.</li> <li> Directly responsible for training staff at hospital, and have assisted system in developing the financial statements that are used today.</li> <li> Assisted all hospital directors in the planning and execution of their departments AOP for the next fiscal year.</li> <li> Assisted in making a $5 million dollar turn around in total hospital EBIDA for fiscal year 2015.</li> <li> Responsible for maintaining and tracking $75 million in hospital fixed assets.</li> <li> Developed new FTE position control productivity report using complex queries and reports in Microsoft Access.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329427_2_468480060" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="723329427JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="723329427JSTD2"> June 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="723329427EDDT2"> August 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="723329427COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="723329427JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329427JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="723329427JDES2" itemprop="description"> <ul> <li> Staff Accountant/ IT Report to Finance Supervisor Assisted in financial month end close, by preparing over 20 journal entries and 25 Balance Sheet reconciliations.</li> <li> Developed various sales, TGP, and other contribution margin reports, using Microsoft Access and Excel.</li> <li> Led the division in creating projects that would strip out relevant information from a report and put into Excel, using Monarch data mining software.</li> <li> Developed over 30 models for the division to use.</li> <li> Developed Excel macros to help make entering journal entries easier at month end.</li> <li> Corporate office started using them for their month end close.</li> <li> Assisted in developing an automated reporting system that would distribute reports to sales force, and senior management every morning.</li> <li> Led IT department and helped maintain division IT infrastructure.</li> <li> Developed reports that track all IT assets and give a check list of what to do in case of a hard drive crash or any other maintenance activity.</li> <li> This report is still used to this day at the division.</li> <li> Created a sales report in Excel that used links, macros, and formulas, to show each sales persons sales, TGP, and cases, by using a drop down box and selecting their name.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329427_3_468480061" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="723329427JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="723329427JSTD3"> December 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="723329427EDDT3"> June 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="723329427COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="723329427JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329427JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="723329427JDES3" itemprop="description"> <ul> <li> Accounts Payable/ IT Report to Controller Accountable for the coding and paying of all Accounts Payable invoices.</li> <li> Including getting management signature, along with following up on and invoice discrepancies.</li> <li> Assisted in getting purchase orders from warehouse and entering in our purchase order system.</li> <li> Developed a new spreadsheet to help track fuel expense and tracking for operations.</li> <li> Assisted in month end close process, and was asked to then take over the sales tax and beverage tax journal entries for the division.</li> <li> Accountable for 5 Balance Sheet reconciliations for the division.</li> <li> Developed spreadsheet to keep track of customer credits, and salesman reimbursements.</li> <li> Developed report to show how many purchase order shorts there were, by vendor and warehouse id.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329427_4_468480062" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="723329427JTIT4"> Staff Accountant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="723329427JSTD4"> March 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="723329427EDDT4"> December 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="723329427COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="723329427JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329427JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="723329427JDES4" itemprop="description"> <ul> <li> Reported to Assistant Controller.</li> <li> Accountable for inventory for all 15 Sprint stores in our area.</li> <li> Led month end inventory counts, where each store would send me their results and I would match up to purchase order and sales to make sure everything tied out.</li> <li> Accountable for process of stolen, warranty and damaged phones, by making sure we received correct credit back from Sprint.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC723329428" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC723329428"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_723329428_1_468480063" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="723329428DGRE1" itemprop="name"> IRS 990 Tax Reporting &amp; Submission *CMS Cost Reporting Submission *Property Tax Exemption Submission *AOP Budget Planning</span> <span class="programline" dependency="STUY" id="723329428STUY1"> </span> <span class="jobdates" id="723329428GRYR1"> </span> </span> <span class="paddedline"> <span class="field" id="723329428FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329428_2_468480064" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="723329428DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="723329428STUY2"> Accounting</span> <span> , </span> <span class="jobdates" id="723329428GRYR2"> May 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="723329428SCHO2" itemprop="name"> Western Illinois University</span> <span> - </span> <span class="joblocation jobcity" id="723329428SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329428SSTA2"> State</span> <span class="joblocation jobstate" id="723329428SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="723329428FRFM2"> Accounting</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329428_3_468480066" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="723329428DGRE3" itemprop="name"> Associates Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="723329428STUY3"> Accounting</span> <span> , </span> <span class="jobdates" id="723329428GRYR3"> May 1997</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="723329428SCHO3" itemprop="name"> Black Hawk College</span> <span> - </span> <span class="joblocation jobcity" id="723329428SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="723329428SSTA3"> State</span> <span class="joblocation jobstate" id="723329428SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="723329428FRFM3"> Accounting</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_723329428_4_468480067" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="723329428SCHO4" itemprop="name"> St. Mary's Hospital Leadership Team</span> <span class="joblocation jobcity" id="723329428SCIT4"> </span> <span class="joblocation jobstate" id="723329428SSTA4"> </span> <span class="joblocation jobstate" id="723329428SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="723329428FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL723329430" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL723329430"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_723329430_1_468480068" style="padding-top:0px;"> <div class="field singlecolumn" id="723329430FRFM1"> Accounting, Accountant, Accounts Payable, balance sheet, Budget Planning, CMS, Controller, credit, data mining, senior management, Finance, financial, Financial Analyst, financial statements, fixed assets, hard drive, inventory, leadership, macros, Microsoft Access, Microsoft Excel, Excel, office, Monarch, month end close process, month end close, next, PeopleSoft, coding, reporting, sales, spreadsheet, Supervisor, Tax, phones</div> </div> </div> </div>
ACCOUNTANT
22,561,438
CHEF DE CUISINE Executive Profile My culinary background started with a simple cooking class in high school that grew into a love for all things food.  I went to Le Cordon Bleu culinary school where I developed a solid foundation in french cuisine, techniques and flavours. After graduating I spent the winter in southern Italy training under Michelin star Chef Richard Titi. This cultivated my passion for pasta, which has continued ever since. Most recently I have been running the kitchen for Chef Scott Howard at Citizen in Beverly Hills.   Skill Highlights Focused and disciplined ServSafe certified Focus on portion and cost control Excellent multi-tasker High volume production capability Well-tuned palette hand made pastas Staff management Professional Experience 04/2016 to Current Chef De Cuisine Company Name Developed seasonal menu Maintained quality of food while constantly keeping a low food cost In charge of inventory/ordering Responsible for hiring and firing of employees  Trained all new employees to uphold our standards 09/2014 to 04/2016 Chef de Cuisine Company Name Assisted in seasonal menu development. In charge of inventory/ordering. Fabricating proteins. Handmade pastas daily. 01/2014 to 09/2014 Sous Chef Company Name Ran lunch service and Worked all stations for dinner in busy 300-400-person restaurant. In charge of inventory and ordering. Responsible for fabricating all proteins Education 2/2010 Associate of Occupational Studies Degree : Le Cordon Bleu Culinary Arts Le Cordon Bleu College of Culinary Arts Pasadena CA. Le Cordon Bleu Culinary Arts References Mateo Rogers - Executive Chef The Hatch Rotisserie (559) 836-0455 Scott Howard - Executive Chef Citizen Beverly hills (415) 246-8542 Laurie Sisneros - Owner of Spaghettini restaurant group (562) 307-3111 ​
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME839805939" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_839805939_1_547565339" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="839805939FNAM1"> </span> <span> </span> <span class="field" id="839805939LNAM1"> CHEF DE CUISINE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM839805940" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM839805940"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839805940_1_547560217" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="839805940FRFM1"> My culinary background started with a simple cooking class in high school that grew into a love for all things food.  I went to Le Cordon Bleu culinary school where I developed a solid foundation in french cuisine, techniques and flavours. After graduating I spent the winter in southern Italy training under Michelin star Chef Richard Titi. This cultivated my passion for pasta, which has continued ever since. Most recently I have been running the kitchen for Chef Scott Howard at Citizen in Beverly Hills.  </div> </div> </div> <div class="section" id="SECTION_HILT839805937" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT839805937"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839805937_1_547550673" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="839805937SKC11"> <ul> <li class=""> Focused and disciplined</li> <li class=""> <span class=""> ServSafe certified </span> </li> <li class=""> Focus on portion and cost control</li> <li class=""> <span class=""> Excellent multi-tasker </span> </li> </ul> </td> <td class="field twocol_2" id="839805937SKC21"> <ul> <li class=""> High volume production capability</li> <li class=""> Well-tuned palette</li> <li class=""> hand made pastas</li> <li class=""> Staff management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR839805935" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR839805935"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839805935_1_547550669" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839805935JSTD1"> 04/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839805935EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="839805935JTIT1"> Chef De Cuisine</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839805935COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="839805935JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="839805935JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="839805935JDES1" itemprop="description"> <ul> <li> Developed seasonal menu </li> <li> Maintained quality of food while constantly keeping a low food cost </li> <li> In charge of inventory/ordering </li> <li> Responsible for hiring and firing of employees </li> <li> Trained all new employees to uphold our standards</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839805935_2_547550670" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839805935JSTD2"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839805935EDDT2"> 04/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="839805935JTIT2"> Chef de Cuisine </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839805935COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="839805935JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="839805935JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="839805935JDES2" itemprop="description"> <ul> <li> Assisted in seasonal menu development.</li> <li> In charge of inventory/ordering.</li> <li> Fabricating proteins.</li> <li> Handmade pastas daily.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_839805935_3_547550671" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="839805935JSTD3"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="839805935EDDT3"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="839805935JTIT3"> Sous Chef</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="839805935COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="839805935JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="839805935JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="839805935JDES3" itemprop="description"> <ul> <li> Ran lunch service and Worked all stations for dinner in busy 300-400-person restaurant.</li> <li> In charge of inventory and ordering.</li> <li> Responsible for fabricating all proteins</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC839805936" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC839805936"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839805936_1_547550672" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="839805936GRYR1"> 2/2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="839805936DGRE1" itemprop="name"> Associate of Occupational Studies Degree</span> <span> : </span> <span class="programline" id="839805936STUY1"> Le Cordon Bleu Culinary Arts</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="839805936SCHO1" itemprop="name"> Le Cordon Bleu College of Culinary Arts Pasadena CA.</span> <span class="joblocation jobcity" id="839805936SCIT1"> </span> <span class="joblocation jobstate" id="839805936SSTA1"> </span> <span class="joblocation jobstate" id="839805936SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="839805936FRFM1"> Le Cordon Bleu Culinary Arts</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL839805938" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL839805938"> References</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_839805938_1_547550674" style=" padding-top:0px; "> <div class="field singlecolumn" id="839805938FRFM1"> <div> Mateo Rogers - Executive Chef The Hatch Rotisserie (559) 836-0455</div> <div> Scott Howard - Executive Chef Citizen Beverly hills (415) 246-8542</div> <div> Laurie Sisneros - Owner of Spaghettini restaurant group (562) 307-3111</div> <div> ​</div> <div class="newSpan" style="margin-left: -155px; display: none;"> </div> </div> </div> </div> </div>
CHEF
19,195,747
KICHEN/BATH DESIGNER & SALES Professional Summary I have experienced most phases of architectural and interior design over my years in the business. I began in commercial design, space planning, specifying, and decorating offices, including reception areas, conference rooms, large and small cubicle spaces using Steelcase, Stow Davis and Westinghouse ASD (aka Knoll). I have designed medical/dental offices and hospital areas, retail spaces, showrooms, trade show exhibits, salons, restaurants, night clubs, apartment floor plans and complex site plans, etc. In the residential field, I have designed and supervised construction of a number of entire homes and major remodeling projects, including all specifications and the final decorating. I have specialized in all phases of window treatments, from measuring to installation. I have specialized in kitchen/bath and storage design.  I am familiar with building codes and have been skillful at trade-specific CAD programs. I have also done site planning and landscape design.  At one point I was involved in site planning and development of an entire subdivision. Work History 06/1998 to 04/2000 Kichen/Bath Designer & Sales Company Name – City , State Began in client cabinet, countertop & appliance sales, which includes on-site measuring, space-planning design, style & finish selection, ordering and follow-through with installation oversight. Consulted with clients to determine architectural preference to meet overall design goals. Assisted clients with budget considerations regarding products and materials. Successfully resolved complex technical design issues. 04/2000 to 06/2000 Showroom/Home Show Designer Company Name – City , State Keep showroom vignettes at home office location and showroom locations around the state updated with newest cabinet styles, countertops, appliances and other current materials. Design and decorate interchangeable exhibit vignettes with latest products and materials to be transported to various home show exhibitions around the state. Help with set up at site of each home show. The position of Showroom/Home Show Exhibit Designer was created specifically for me by General Manager, however, change in management resulted in elimination of the position and my job. 10/1996 to 08/1997 Assistant Store Manager Company Name – City , State Responsibilities Open and close retail store, assist customers making wallpaper or window treatment selections, set and keep in-home measure/selection appointments, place orders, receive orders, arrange and oversee installation appointments, etc. Consulted with clients to determine architectural preference to meet overall design goals. Assisted clients with budget considerations regarding products and materials. Skills Used Business, design & sales skills This retail store was a newest branch of an old, well established, family owned chain of stores from the east side of the state.  The family had recently hired a new, young general manager.  He was responsible, apparently, for some poor management decisions, resulting in the parent company going into bankruptcy and all stores being shut down.  06/1991 to 09/1994 Owner/Manager Company Name – City , State Converted 7500 square feet of commercial space into 24 individual offices of varying sizes, several cubicle spaces, large and small conference rooms, reception area, secretarial work area and lounge. Individual offices were rented to independent business persons by the month, cubicles by the day or hour.  All phone calls answered by staff and messages taken.  Secretarial services available to tenants, as well as outside clients, for an hourly fee.  Conference rooms available on a daily or hourly basis.  Other business services included hosting meetings or conferences and publishing marketing materials for tenants and outside clients. Building was sold in 1993 and new owner had other plans for the space and refused to renew the lease.  I had moved the business once and paid for build-out of this space.  I couldn't afford to move again; decided to close business instead. Current Principal Company Name – City , State Consulted with clients to determine architectural preference to meet overall design goals. Originated and developed creative design concepts. Assisted clients with budget considerations regarding products and materials. Successfully resolved complex technical design issues. Interfaced with architects, contractors, sub-contractors, consultants, fabricators, and regulatory agencies. Specified proper products and materials for each project. Prepared construction documents and details to implement design concepts. Established at the time of graduation from design school, I began my independent career, on a full-time basis.  When business was slow (due to recession, etc.) I accepted employment with well established firms.  I have continued to serve many repeat clients and referrals over the years. Transitional Vocation In 1981, before the advent and common use of CAD programs, I had a serious injury to my right (drawing) hand.  I was owner of income properties and had been managing income propertiesfor other individual owners.  Since I was not going to be able to use my hand again for drawing for some time, I took a position as a manager of a 160 unit apartment project that was only 50% occupied.  Within six months, all units were rehabbed, rentable and occupied, and 95-100% occupancy was maintained while I was manager.  In 1983, I was offered a position with another firm as Project Manager during construction and Start-Up Manager of a 360 unit apartment complex.  Being involved at the inception, I was able to revise apartment floor plans to made accommodation for the most common objections I heard while marketing existing floor plans.  My revised plans were very successful and apartments were filled as fast as they were built, with a long waiting list.  Approximately 1/3 of the tenants from the first project I had managed, moved to the new complex, which was extremely gratifying.  I continued in this position to the end of construction.  During that time, I attended property management courses and earned a Residential Property Management Certificate. My hand was rehabilitated by this time and I decided it was time to return to my real passion, interior design.   Education 1970 Associate of Arts : architectural/interior design New York School of Interior Design - City , State Architecture and interior design history Fine arts history Color theory and application Light theory and application Textiles Upholstery Window treatments Paint, surface textures, wallcoverings Interior building materials Architectural drawing and perspective rendering Business and marketing principles for designers All courses were taught by professionals in their respective fields with years of practical experience. 1967 Associate of Arts : business principles and skills Lansing Business University (Davenport Business College) - City , State Basic business management principles Business law Office management Accounting/bookkeeping Office skills (typing, shorthand, business machines, etc.) Business etiquette Skills Accounting, advertising, Basic, business law, business writing, computer aided design, Color, com, client, clients, drafting, Edit, email, Interior Design, marketing, Materials, window, rendering, retail, sales skills, sales, shorthand, space-planning, specification, phone, typing
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME508046554" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_508046554_1_331709275"> <div class="name" itemprop="name"> <span class="field" id="508046554FNAM1"> </span> <span> </span> <span class="field" id="508046554LNAM1"> KICHEN/BATH DESIGNER &amp; SALES</span> </div> </div> </div> <div class="section" id="SECTION_SUMM508046125" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM508046125"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508046125_1_331708326"> <div class="field singlecolumn" id="508046125FRFM1"> I have experienced most phases of architectural and interior design over my years in the business. I began in commercial design, space planning, specifying, and decorating offices, including reception areas, conference rooms, large and small cubicle spaces using Steelcase, Stow Davis and Westinghouse ASD (aka Knoll).<br/> <br/> I have designed medical/dental offices and hospital areas, retail spaces, showrooms, trade show exhibits, salons, restaurants, night clubs, apartment floor plans and complex site plans, etc. In the residential field, I have designed and supervised construction of a number of entire homes and major remodeling projects, including all specifications and the final decorating. I have specialized in all phases of window treatments, from measuring to installation. I have specialized in kitchen/bath and storage design.  I am familiar with building codes and have been skillful at trade-specific CAD programs.<br/> <br/> I have also done site planning and landscape design.  At one point I was involved in site planning and development of an entire subdivision.</div> </div> </div> <div class="section" id="SECTION_EXPR508046111" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR508046111"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508046111_1_331708322" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="508046111JSTD1"> 06/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508046111EDDT1"> 04/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508046111JTIT1"> Kichen/Bath Designer &amp; Sales</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508046111COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508046111JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046111JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508046111JDES1" itemprop="description"> <ul> <li> Began in client cabinet, countertop &amp; appliance sales, which includes on-site measuring, space-planning design, style &amp; finish selection, ordering and follow-through with installation oversight.</li> <li> Consulted with clients to determine architectural preference to meet overall design goals.</li> <li> Assisted clients with budget considerations regarding products and materials.</li> <li> Successfully resolved complex technical design issues.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508046111_2_331717401" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="508046111JSTD2"> 04/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508046111EDDT2"> 06/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508046111JTIT2"> Showroom/Home Show Designer</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508046111COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508046111JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046111JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508046111JDES2" itemprop="description"> <ul> Keep showroom vignettes at home office location and showroom locations around the state updated with newest cabinet styles, countertops, appliances and other current materials.<br/> <br/> Design and decorate interchangeable exhibit vignettes with latest products and materials to be transported to various home show exhibitions around the state. Help with set up at site of each home show.<br/> <br/> The position of Showroom/Home Show Exhibit Designer was created specifically for me by General Manager, however, change in management resulted in elimination of the position and my job.</ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508046111_3_331708323" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="508046111JSTD3"> 10/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508046111EDDT3"> 08/1997</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508046111JTIT3"> Assistant Store Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508046111COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508046111JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046111JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508046111JDES3" itemprop="description"> <ul> <li> Responsibilities Open and close retail store, assist customers making wallpaper or window treatment selections, set and keep in-home measure/selection appointments, place orders, receive orders, arrange and oversee installation appointments, etc.</li> <li> Consulted with clients to determine architectural preference to meet overall design goals.<br/> </li> <li> Assisted clients with budget considerations regarding products and materials.</li> <li> Skills Used Business, design &amp; sales skills<br/> </li> </ul> This retail store was a newest branch of an old, well established, family owned chain of stores from the east side of the state.  The family had recently hired a new, young general manager.  He was responsible, apparently, for some poor management decisions, resulting in the parent company going into bankruptcy and all stores being shut down.  </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508046111_4_331743909" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="508046111JSTD4"> 06/1991</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="508046111EDDT4"> 09/1994</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508046111JTIT4"> Owner/Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508046111COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508046111JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046111JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508046111JDES4" itemprop="description"> Converted 7500 square feet of commercial space into 24 individual offices of varying sizes, several cubicle spaces, large and small conference rooms, reception area, secretarial work area and lounge.<br/> <br/> Individual offices were rented to independent business persons by the month, cubicles by the day or hour.  All phone calls answered by staff and messages taken.  Secretarial services available to tenants, as well as outside clients, for an hourly fee.  Conference rooms available on a daily or hourly basis.  Other business services included hosting meetings or conferences and publishing marketing materials for tenants and outside clients.<br/> <br/> Building was sold in 1993 and new owner had other plans for the space and refused to renew the lease.  I had moved the business once and paid for build-out of this space.  I couldn't afford to move again; decided to close business instead.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_508046111_5_331735764" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="508046111JSTD5"> </span> <span class="jobdates" format="%m/%Y" id="508046111EDDT5"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="508046111JTIT5"> Principal</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="508046111COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="508046111JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046111JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="508046111JDES5" itemprop="description"> <ul> <li> Consulted with clients to determine architectural preference to meet overall design goals.</li> <li> Originated and developed creative design concepts.<br/> </li> <li> Assisted clients with budget considerations regarding products and materials.</li> <li> Successfully resolved complex technical design issues.</li> <li> Interfaced with architects, contractors, sub-contractors, consultants, fabricators, and regulatory agencies.</li> <li> Specified proper products and materials for each project.</li> <li> Prepared construction documents and details to implement design concepts.</li> </ul> <br/> Established at the time of graduation from design school, I began my independent career, on a full-time basis.  When business was slow (due to recession, etc.) I accepted employment with well established firms.  I have continued to serve many repeat clients and referrals over the years.</span> </div> </div> </div> <div class="section" id="SECTION_CUST508111582" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CUST508111582"> Transitional Vocation</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508111582_1_331776084"> <div class="field singlecolumn" id="508111582FRFM1"> In 1981, before the advent and common use of CAD programs, I had a serious injury to my right (drawing) hand.  I was owner of income properties and had been managing income propertiesfor other individual owners.  Since I was not going to be able to use my hand again for drawing for some time, I took a position as a manager of a 160 unit apartment project that was only 50% occupied.  Within six months, all units were rehabbed, rentable and occupied, and 95-100% occupancy was maintained while I was manager.  <br/> <br/> In 1983, I was offered a position with another firm as Project Manager during construction and Start-Up Manager of a 360 unit apartment complex.  Being involved at the inception, I was able to revise apartment floor plans to made accommodation for the most common objections I heard while marketing existing floor plans.  My revised plans were very successful and apartments were filled as fast as they were built, with a long waiting list.  Approximately 1/3 of the tenants from the first project I had managed, moved to the new complex, which was extremely gratifying.  I continued in this position to the end of construction.  During that time, I attended property management courses and earned a Residential Property Management Certificate.<br/> <br/> My hand was rehabilitated by this time and I decided it was time to return to my real passion, interior design.  </div> </div> </div> <div class="section" id="SECTION_EDUC508046556" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC508046556"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508046556_1_331721906" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="508046556GRYR1"> 1970</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="508046556DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="508046556STUY1"> architectural/interior design</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="508046556SCHO1" itemprop="name"> New York School of Interior Design</span> <span> - </span> <span class="joblocation jobcity" id="508046556SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046556SSTA1"> State</span> <br/> </span> <span class="field" id="508046556FRFM1"> <ul> <li> Architecture and interior design history<br/> </li> <li> Fine arts history<br/> </li> <li> Color theory and application<br/> </li> <li> Light theory and application<br/> </li> <li> Textiles</li> <li> Upholstery</li> <li> Window treatments</li> <li> Paint, surface textures, wallcoverings</li> <li> Interior building materials</li> <li> Architectural drawing and perspective rendering</li> <li> Business and marketing principles for designers<br/> </li> </ul> <p> All courses were taught by professionals in their respective fields with years of practical experience. <br/> </p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_508046556_2_331722449" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="508046556GRYR2"> 1967</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="508046556DGRE2" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="508046556STUY2"> business principles and skills</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="508046556SCHO2" itemprop="name"> Lansing Business University (Davenport Business College)</span> <span> - </span> <span class="joblocation jobcity" id="508046556SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="508046556SSTA2"> State</span> <br/> </span> <span class="field" id="508046556FRFM2"> <ul> <li> Basic business management principles</li> <li> Business law</li> <li> Office management <br/> </li> <li> Accounting/bookkeeping</li> <li> Office skills (typing, shorthand, business machines, etc.)</li> <li> Business etiquette <br/> </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL508046126" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL508046126"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_508046126_1_331708327"> <div class="field singlecolumn" id="508046126FRFM1"> Accounting, advertising, Basic, business law, business writing, computer aided design, Color, com, client, clients, drafting, Edit, email, Interior Design, marketing, Materials, window, rendering, retail, sales skills, sales, shorthand, space-planning, specification, phone, typing</div> </div> </div> </div>
DESIGNER
44,185,767
SOLUTION DESIGNER Career Overview Solutions-oriented Consultant possessing a unique combination of skills, including Pre-Sales, Business Analysis, Project Management and applications development experience in multiple top-tier ERP Systems. Qualifications Technical Project Management ITIL Intermediate Certifications Systems Implementation Large-scale systems Client Facing Pre-Sales Solution Selling Business Process I mprovement Accomplishments Proven track record building, managing and leading multi-disciplinary teams across various domains and skill levels Created a comprehensive business development strategy and change management program for a global ERP implementation Project Manager, with over 4000 hours of experience, on various Information Management and Communication projects Exceeded sales quota by 5% in assigned territories by providing Pre-Sales support to internal and external customers Led the successful full life-cycle of multiple ERP implementations as Lead Functional consultant Cultivated cross-functional communications through the creation of strategic relationships Work Experience Solution Designer 02/2014 to 02/2016 Company Name City , State Designed and delivered management value added consulting and strategic technology infrastructure solutions for the Air Transit Industry market space Technical Project Manager for the implementation of over 300 CUSS (Common Use Self Service) Kiosks and supporting IT infrastructure for a major discount airline at twenty-two airports valued at over $5M Technical Project Manager for the development of new technologies and platforms, such as PaaS and SaaS, to help solve technical challenges or limitations in clients' infrastructure Developed workload based staffing standards to determine proper manning levels for proposed solutions Created Professional Continuum for 500 employees assigned to the SITA Service Group (SGS) Managed multiple application development projects using Agile development methodology Developed strategic relationships with 3rd party providers Fixed bugs as they were encountered. Worked with product designers and product managers to design user interactions in applications. Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications. Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. Established requirements for new systems and modifications. Analyzed network packet information and computer OS system data to identify and characterize anomalies on networks. Gathered and analyzed performance metric data. Gathered and analyzed performance metric data. Analyzed and created new configuration for packaged software to meet business and system requirements. Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops. Performed second-level support for all workstation and server class systems. Served as the technical lead for server infrastructure including development, QA, staging and production systems. Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. Served as operating system expert, providing technical support for entire organization. Prepared technical architecture proposals for enhancements and integration of existing third party software systems. Tested features across various browsers. ​​ Pre-Sales Consultant 10/2012 to 10/2013 Company Name City , State Worked directly with C-level managers to gather and understand business strategy and requirements Defined project scope and deliverables to support project goals in collaboration with all stakeholders Analyzed and documented requirements for enhancements to business processes Defined detailed business requirements and functional specifications using Agile methods Partnered with implementation teams to ensure proper translation of business requirements into software changes Provided pre-sales support for accounts ranging from $200K to $5M Provided training to implementation teams, including the development of on-boarding material Information Technology Specialist 05/2009 to 06/2012 Company Name City , State Technical Support Chief Functional Consultant on the US Army's Government Fund Enterprise Business System (GFEBS) ERP implementation duties included analyzing business requirements, carrying out fit-gap analysis, process design, and integration testing Project Manager for the US Army's Integrated Personnel and Pay System-Army (IPPS-A) ERP implementation Identifying resources that included recruiting, on-boarding, training and developing required to support varied levels of program operations Worked directly with Stakeholders, SMEs and other key users to identify problem scope and escalate IT service outages Created statistical reports and performed Root Cause Analysis (RCA) in areas of responsibility Performed end-to-end incident management with responsibility for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment. Provided technical support for Information Management infrastructure throughout Afghanistan Managed multiple application development projects using Agile development methodology Provided technical support for Information Management infrastructure throughout Afghanistan Provided technical guidance and direction to support suppliers and equipment providers on all information systems equipment for US Army, NATO and Coalition communication networks Collaborated in design and delivery of infrastructure required to support new IT solutions Responsible for the management of solution requirements and overall technical baseline control across the service lifecycle. Pre-Sales Management Consultant Inside Sales Representative 12/2005 to 09/2012 Company Name City , State Team Lead focused on implementing ERP software and creating common global designs with localizations for legal and regulatory requirements Prepared and presented technical proposals for clients. Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs. Developed, reviewed and ensured the appropriateness of value added solutions that focus on IT Service Management, Business Transformation and Governance based on ITIL best practices Managed and facilitated client workshops to gather "as-is" and "to-be" business requirements, performed gap analysis, Integration/User testing and configuration Provided pre and post-sales support, configuration, and training in the SAP Practice Facilitated discovery sessions and customer focus groups for ERP sales opportunities Communicated technical design requirements to implementation teams using various SDLC methodologies (i.e. Agile, Waterfall, Spiral) to support the needs of clients' deployment strategies. Chief Warrant Officer Two Information Services Technician 12/1992 to 08/2014 Company Name City , State Performed system integration and administration on both tactical and strategic networks, including routers, switches, and various satellite and microwave communication. Managed Network Operations Center (NOC) and provided multi-level support to end users. Working with customers, internal IT and infrastructure teams, third party data providers etc. throughout the service restoration process. Provided base level IT support to company personnel. Education and Training ITIL Foundation v3, ITIL Intermediate Certificate in Service Design, ITIL Intermediate Certificate in Service Operations, ITIL Intermediate Certificate in Service Transition, ITIL Service Capability: Service Offerings and Agreements, CompTIA Security + Master of Arts : Organizational Leadership Columbia Universtiy City , State Advanced coursework in Organizational Management Bachelor of Science : Industrial Technology & Education Montclair State University City , State Coursework in Information Management and Business Administation Minor in Education Skills Agile, application development, Army, business strategy, C, Consultant, consulting, cost analysis, client, clients, delivery, direction, ERP, focus, Functional, Government, information systems, ITIL, Team Lead, legal, market, microwave, Enterprise, Network, networks, Personnel, process design, processes, recruiting, routers, sales, sales support, SAP, SDLC, staffing, strategic, switches, system integration, technical support, troubleshooting, workshops
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME819839187" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_819839187_1_533300133" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="819839187FNAM1"> </span> <span> </span> <span class="field lName" id="819839187LNAM1"> SOLUTION DESIGNER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM819839191" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM819839191"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839191_1_533300147" style="padding-top:0px;"> <div class="field singlecolumn" id="819839191FRFM1"> <span class=""> Solutions-oriented <font color="#000" style="color: rgb(0, 0, 0);"> Consultant</font> possessing a unique combination of skills, including Pre-Sales, Business Analysis, Project Management and applications development experience in multiple top-tier ERP Systems. </span> </div> </div> </div> <div class="section" id="SECTION_HILT819839193" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT819839193"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839193_1_533301980" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="819839193SKC11"> <ul> <li class=""> Technical Project Management<br/> </li> <li class=""> ITIL Intermediate Certifications<br/> </li> <li class=""> <span class=""> Systems Implementation <br/> </span> </li> <li class=""> <span class=""> </span> <span class=""> Large-scale systems </span> <br/> </li> </ul> <div> <br/> </div> </td> <td class="field twocol_2" id="819839193SKC21"> <ul> <li> Client Facing</li> <li> Pre-Sales</li> <li> <span class=""> Solution Selling</span> </li> <li> <span class=""> Business Process I<span class=""> mprovement</span> </span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM819839472" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM819839472"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839472_1_533320341" style="padding-top:0px;"> <div class="field singlecolumn" id="819839472FRFM1"> <ul> <li> Proven track record building, managing and leading multi-disciplinary teams across various domains and skill levels </li> <li> Created a comprehensive business development strategy and change management program for a global ERP implementation </li> <li> Project Manager, with over 4000 hours of experience, on various Information Management and Communication projects </li> <li> Exceeded sales quota by 5% in assigned territories by providing Pre-Sales support to internal and external customers </li> <li> Led the successful full life-cycle of multiple ERP implementations as Lead Functional consultant </li> <li> Cultivated cross-functional communications through the creation of strategic relationships </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR819839189" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR819839189"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839189_1_533300136" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819839189JTIT1"> Solution Designer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="819839189JSTD1"> 02/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="819839189EDDT1"> 02/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819839189COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="819839189JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="819839189JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="819839189JDES1" itemprop="description"> <ul> <li> Designed and delivered management value added consulting and strategic technology infrastructure solutions for the Air Transit Industry market space </li> <li> Technical Project Manager for the implementation of over 300 CUSS (Common Use Self Service) Kiosks and supporting IT infrastructure for a major discount airline at twenty-two airports valued at over $5M</li> <li> Technical Project Manager for the development of new technologies and platforms, such as PaaS and SaaS, to help solve technical challenges or limitations in clients' infrastructure </li> <li> Developed workload based staffing standards to determine proper manning levels for proposed solutions </li> <li> Created Professional Continuum for 500 employees assigned to the SITA Service Group (SGS) </li> <li> Managed multiple application development projects using Agile development methodology</li> <li> Developed strategic relationships with 3rd party providers </li> </ul> <div> <span class=""> Fixed bugs as they were encountered. </span> <span class=""> </span> </div> <div> <span class=""> <span class=""> Worked with product designers and product managers to design user interactions in applications. </span> <span class=""> Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications. </span> <span class=""> Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. </span> <span class=""> Established requirements for new systems and modifications. </span> <span class=""> Analyzed network packet information and computer OS system data to identify and characterize anomalies on networks. </span> <span class=""> Gathered and analyzed performance metric data. </span> <span class=""> Gathered and analyzed performance metric data. </span> <span class=""> Analyzed and created new configuration for packaged software to meet business and system requirements. </span> <span class=""> Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops. </span> <span class=""> Performed second-level support for all workstation and server class systems. </span> <span class=""> Served as the technical lead for server infrastructure including development, QA, staging and production systems. </span> <span class=""> Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. </span> <span class=""> Served as operating system expert, providing technical support for entire organization. </span> <span class=""> Prepared technical architecture proposals for enhancements and integration of existing third party software systems. </span> Tested features across various browsers. </span> ​​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839189_2_533300139" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819839189JTIT2"> Pre-Sales Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="819839189JSTD2"> 10/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="819839189EDDT2"> 10/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819839189COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="819839189JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="819839189JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="819839189JDES2" itemprop="description"> <ul> <li> Worked directly with C-level managers to gather and understand business strategy and requirements </li> <li> Defined project scope and deliverables to support project goals in collaboration with all stakeholders </li> <li> Analyzed and documented requirements for enhancements to business processes </li> <li> Defined detailed business requirements and functional specifications using Agile methods </li> <li> Partnered with implementation teams to ensure proper translation of business requirements into software changes </li> <li> Provided pre-sales support for accounts ranging from $200K to $5M</li> <li> Provided training to implementation teams, including the development of on-boarding material </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839189_3_533300140" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819839189JTIT3"> Information Technology Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="819839189JSTD3"> 05/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="819839189EDDT3"> 06/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819839189COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="819839189JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="819839189JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="819839189JDES3" itemprop="description"> <ul> <li> Technical Support Chief Functional Consultant on the US Army's Government Fund Enterprise Business System (GFEBS) ERP implementation duties included analyzing business requirements, carrying out fit-gap analysis, process design, and integration testing </li> <li> Project Manager for the US Army's Integrated Personnel and Pay System-Army (IPPS-A) ERP implementation Identifying resources that included recruiting, on-boarding, training and developing required to support varied levels of program operations Worked directly with Stakeholders, SMEs and other key users to identify problem scope and escalate IT service outages Created statistical reports and performed Root Cause Analysis (RCA) in areas of responsibility</li> <li> Performed end-to-end incident management with responsibility for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment.</li> <li> Provided technical support for Information Management infrastructure throughout Afghanistan Managed multiple application development projects using Agile development methodology Provided technical support for Information Management infrastructure throughout Afghanistan </li> <li> Provided technical guidance and direction to support suppliers and equipment providers on all information systems equipment for US Army, NATO and Coalition communication networks </li> <li> Collaborated in design and delivery of infrastructure required to support new IT solutions</li> <li> Responsible for the management of solution requirements and overall technical baseline control across the service lifecycle.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839189_4_533300142" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819839189JTIT4"> Pre-Sales Management Consultant Inside Sales Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="819839189JSTD4"> 12/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="819839189EDDT4"> 09/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819839189COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="819839189JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="819839189JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="819839189JDES4" itemprop="description"> <ul> <li> Team Lead focused on implementing ERP software and creating common global designs with localizations for legal and regulatory requirements</li> <li> <span class=""> Prepared and presented technical proposals for clients. </span> </li> <li> <span class=""> <span class=""> Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs. </span> </span> </span> </li> <li> Developed, reviewed and ensured the appropriateness of value added solutions that focus on IT Service Management, Business Transformation and Governance based on ITIL best practices </li> <li> Managed and facilitated client workshops to gather "as-is" and "to-be" business requirements, performed gap analysis, Integration/User testing and configuration </li> <li> Provided pre and post-sales support, configuration, and training in the SAP Practice Facilitated discovery sessions and customer focus groups for ERP sales opportunities </li> <li> Communicated technical design requirements to implementation teams using various SDLC methodologies (i.e. Agile, Waterfall, Spiral) to support the needs of clients' deployment strategies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839189_5_533300143" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819839189JTIT5"> Chief Warrant Officer Two Information Services Technician</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="819839189JSTD5"> 12/1992</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="819839189EDDT5"> 08/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819839189COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="819839189JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="819839189JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="819839189JDES5" itemprop="description"> <ul> <li> Performed system integration and administration on both tactical and strategic networks, including routers, switches, and various satellite and microwave communication.</li> <li> Managed Network Operations Center (NOC) and provided multi-level support to end users.</li> <li> Working with customers, internal IT and infrastructure teams, third party data providers etc.<span class=""> </span> throughout the service restoration process.</li> <li> <span class=""> Provided base level IT support to company personnel. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC819839190" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC819839190"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839190_1_533300146" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="819839190DGRE1" itemprop="name"> ITIL Foundation v3, ITIL Intermediate Certificate in Service Design, ITIL Intermediate Certificate in Service Operations, ITIL Intermediate Certificate in Service Transition, ITIL Service Capability: Service Offerings and Agreements, CompTIA Security +</span> <span class="programline" id="819839190STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="819839190SCHO1" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="819839190FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839190_2_533807941" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="819839190DGRE2" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="819839190STUY2"> Organizational Leadership</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="819839190SCHO2" itemprop="name"> Columbia Universtiy</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="819839190SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="819839190SSTA2"> State</span> <span class="joblocation eduCountry" id="819839190SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="819839190FRFM2"> <div> <span class=""> Advanced coursework in <font color="#0000FF"> Organizational Management</font> </span> </div> <div> <span class=""> <font color="#0000FF"> </font> </span> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819839190_3_533809278" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="819839190DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="819839190STUY3"> Industrial Technology &amp; Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="819839190SCHO3" itemprop="name"> Montclair State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="819839190SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="819839190SSTA3"> State</span> <span class="joblocation eduCountry" id="819839190SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="819839190FRFM3"> <div> <span class=""> Coursework in Information Management and Business Administation<span class=""> </span> </span> </div> <div> <span class=""> <span class=""> Minor in <font color="#000" style="color: rgb(0, 0, 0);"> Education</font> </span> </span> <br/> </div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL819839192" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL819839192"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819839192_1_533300148" style="padding-top:0px;"> <div class="field singlecolumn" id="819839192FRFM1"> Agile, application development, Army, business strategy, C, Consultant, consulting, cost analysis, client, clients, delivery, direction, ERP, focus, Functional, Government, information systems, ITIL, Team Lead, legal, market, microwave, Enterprise, Network, networks, Personnel, process design, processes, recruiting, routers, sales, sales support, SAP, SDLC, staffing, strategic, switches, system integration, technical support, troubleshooting, workshops</div> </div> </div> </div>
DESIGNER
63,282,405
CUSTOMER SERVICE REPRESENTACTIVE Summary Energetic Customer Service Associate with strong time management skills who thrives in a fast-paced, dynamic environment. Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Hands-on Customer Service Manager effective in motivating others to reach their optimum potential. Highlights MS Office proficient At-home daycare professional Emotionally supportive Self-sufficient and confident Positive and optimistic People-oriented Creative problem solver Exceptional communication skills Quick learner Strong client relations Credit card processing Multi-line phone talent Accomplishments Exceeded all company goal and personal goals. excellent average handle time and outstanding Customer satisfaction reports. Received numerous compliments from members. Experience Customer Service Representactive 08/2014 to Current Company Name City , State Processed applications, payments, corrections, endorsements and cancellations. Submitted up-to-date activity and production logs to agency management for review. Presented and clearly explained insurance policy options to clients based on their needs and goals. Called 20-30 lapsed customers each day to inquire about continuing needs. Handled escalated calls. Researched cases, pay by phone, handled vendor return unit calls and also took Supervisor calls. Became a researcher/Supervisor within 3 months of start date. Office Manager/ Fitness Instructor 04/2013 to 08/2014 Company Name City , State Recruited an average of 7 new participants each month. Explained exercise modifications and contraindicated movements to participants with a history of injury. Cultivated positive relationships with participants by interacting with them during group fitness classes. Greeted all members in a professional and friendly manner. Developed safe and effective exercise programs for all members. Explained class objectives and rules. Customer Service Associate 01/2013 to 04/2013 Company Name City , State Effectively managed a high-volume of inbound and outbound customer calls. Answered a constant flow of customer calls with up to 30 calls in queue per minute. Acted professionally and patiently when addressing negative customer feedback. Customer Service Associate 08/2012 to 01/2013 Company Name City , State Assessed clients' financial situations to develop strategic financial planning solutions. Daycare Assistant/ Office Manager 04/2010 to 08/2012 Company Name City , State Promoted good behavior by using the positive reinforcement method. Promoted language development skills through reading and storytelling. Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps. Relieved the head teacher and toddler teacher. Dressed children and changed diapers. Communicated regularly with parents about daily activities and behaviors. Offered parents detailed daily reports that outlined their child's day. Maintained daily records of children's individual activities, behaviors, meals and naps. Maintaineda child-friendly environment by allowing frequent access to outdoor activities. Sparked imagination by helping children discover new things each day. Sparked imagination by helping children discover new things each day. Customer Service Rep 01/2009 to 04/2010 Company Name City , State Effectively managed a high-volume of inbound and outbound customer calls. Answered a constant flow of customer calls with up to 25 calls in queue per minute. Addressed and resolved customer product complaints empathetically and professionally. Defused volatile customer situations calmly and courteously. Accurately documented, researched and resolved customer service issues. Mastery of customer service management systems and databases. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Identified chronic customer issues by creating and maintaining customer complaint log. Referred unresolved customer grievances to designated departments for further investigation. Managed high call volume with tact and professionalism. Acted professionally and patiently when addressing negative customer feedback. Education Paralegal Certificate Paralegal 2009 Branford Hall Career Institute City , State Bachelor of Science Skills Accounts payable, arts, Billing, call center, communication skills, CPR Certified, Creative problem solver, Credit, clients, client relations, customer service, databases, fast, financial, financial planning, First Aid, access, MS Office, Paralegal, Persuasive, speaker, Quick learner, reading, strategic, teacher, phone
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME575299170" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_575299170_1_374533403" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="575299170FNAM1"> </span> <span> </span> <span class="field lName" id="575299170LNAM1"> CUSTOMER SERVICE REPRESENTACTIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM575299174" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM575299174"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299174_1_374533412" style=" padding-top:0px; "> <div class="field singlecolumn" id="575299174FRFM1"> Energetic Customer Service Associate with strong time management skills who thrives in a fast-paced, dynamic environment. Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Hands-on Customer Service Manager effective in motivating others to reach their optimum potential.</div> </div> </div> <div class="section" id="SECTION_HILT575299175" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT575299175"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299175_1_374533413" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="575299175SKC11"> <ul> <li> MS Office proficient</li> <li> At-home daycare professional</li> <li> Emotionally supportive</li> <li> Self-sufficient and confident</li> <li> Positive and optimistic</li> <li> People-oriented</li> <li> Creative problem solver</li> <li> Exceptional communication skills</li> <li> Quick learner</li> <li> Strong client relations</li> <li> Credit card processing</li> <li> Multi-line phone talent</li> </ul> </td> <td class="field twocol_2" id="575299175SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM575299804" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM575299804"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299804_1_374539750" style=" padding-top:0px; "> <div class="field singlecolumn" id="575299804FRFM1"> Exceeded all company goal and personal goals. excellent average handle time and outstanding Customer satisfaction reports. Received numerous compliments from members.</div> </div> </div> <div class="section" id="SECTION_EXPR575299172" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR575299172"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299172_1_374536908" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT1"> Customer Service Representactive</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD1"> 08/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES1" itemprop="description"> <span> Processed applications, payments, corrections, endorsements and cancellations. <span> Submitted up-to-date activity and production logs to agency management for review. <span> Presented and clearly explained insurance policy options to clients based on their needs and goals. <span> Called 20-30 lapsed customers each day to inquire about continuing needs. Handled escalated calls. Researched cases, pay by phone, handled vendor return unit calls and also took Supervisor calls. Became a researcher/Supervisor within 3 months of start date. </span> </span> </span> </span> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299172_2_374533409" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT2"> Office Manager/ Fitness Instructor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD2"> 04/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT2"> 08/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES2" itemprop="description"> <ul> <li> Recruited an average of 7 new participants each month.</li> <li> Explained exercise modifications and contraindicated movements to participants with a history of injury.</li> <li> Cultivated positive relationships with participants by interacting with them during group fitness classes.</li> <li> Greeted all members in a professional and friendly manner.</li> <li> Developed safe and effective exercise programs for all members.</li> <li> Explained class objectives and rules.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299172_3_374533406" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT3"> Customer Service Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD3"> 01/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT3"> 04/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES3" itemprop="description"> <ul> <li> Effectively managed a high-volume of inbound and outbound customer calls.</li> <li> Answered a constant flow of customer calls with up to 30 calls in queue per minute.</li> <li> Acted professionally and patiently when addressing negative customer feedback.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299172_4_374533408" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT4"> Customer Service Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD4"> 08/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT4"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES4" itemprop="description"> <ul> <li> Assessed clients' financial situations to develop strategic financial planning solutions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299172_5_374533407" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT5"> Daycare Assistant/ Office Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD5"> 04/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT5"> 08/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES5" itemprop="description"> <ul> <li> Promoted good behavior by using the positive reinforcement method.</li> <li> Promoted language development skills through reading and storytelling.</li> <li> Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.</li> <li> Relieved the head teacher and toddler teacher.</li> <li> Dressed children and changed diapers.</li> <li> Communicated regularly with parents about daily activities and behaviors.</li> <li> Offered parents detailed daily reports that outlined their child's day.</li> <li> Maintained daily records of children's individual activities, behaviors, meals and naps.</li> <li> Maintaineda child-friendly environment by allowing frequent access to outdoor activities.</li> <li> Sparked imagination by helping children discover new things each day.</li> <li> Sparked imagination by helping children discover new things each day.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299172_6_374533405" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575299172JTIT6"> Customer Service Rep</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="575299172JSTD6"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="575299172EDDT6"> 04/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575299172COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="575299172JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="575299172JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="575299172JDES6" itemprop="description"> <ul> <li> Effectively managed a high-volume of inbound and outbound customer calls.</li> <li> Answered a constant flow of customer calls with up to 25 calls in queue per minute.</li> <li> Addressed and resolved customer product complaints empathetically and professionally.</li> <li> Defused volatile customer situations calmly and courteously.</li> <li> Accurately documented, researched and resolved customer service issues.</li> <li> Mastery of customer service management systems and databases.</li> <li> Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.</li> <li> Identified chronic customer issues by creating and maintaining customer complaint log.</li> <li> Referred unresolved customer grievances to designated departments for further investigation.</li> <li> Managed high call volume with tact and professionalism.</li> <li> Acted professionally and patiently when addressing negative customer feedback.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC575299173" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC575299173"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299173_1_374533410" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="575299173DGRE1" itemprop="name"> Paralegal Certificate Paralegal</span> <span class="programline" id="575299173STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="575299173GRYR1"> 2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575299173SCHO1" itemprop="name"> Branford Hall Career Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="575299173SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="575299173SSTA1"> State</span> <span class="joblocation eduCountry" id="575299173SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="575299173FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575299173_2_374533411" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="575299173DGRE2" itemprop="name"> Bachelor of Science</span> <span class="programline" id="575299173STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575299173SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="575299173FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL575299176" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL575299176"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575299176_1_374533414" style=" padding-top:0px; "> <div class="field singlecolumn" id="575299176FRFM1"> Accounts payable, arts, Billing, call center, communication skills, CPR Certified, Creative problem solver, Credit, clients, client relations, customer service, databases, fast, financial, financial planning, First Aid, access, MS Office, Paralegal, Persuasive, speaker, Quick learner, reading, strategic, teacher, phone</div> </div> </div> </div>
FITNESS
15,932,017
FITNESS STAFF Career Focus I carry a positive attitude while interacting with people. Hard-working, friendly and energetic with five years of experience in customer/patient care. Motivated to help and care for others needs. I am always interested in expanding my knowledge in new working environments. Core Qualifications Detail oriented CPR and First Aid certified Personable and friendly Responsible Dedicated Nutrition supplement familiarity Great Communication Skills Fast Learner Education and Training High School Diploma : 2010 Esperanza High School - City , State Regestered Dental Assistant License : Registered Dental Assistant , 2011 UEI College - City , State Personal Training Certification : Personal Training , 2016 NAFC - City , State Work Experience Fitness Staff March 2016 to Current Company Name - City , State Established and maintained effective communication with members Maintained an organized work area Contributed to the operation of a clean, friendly and well maintained health club. Re-racked weights to maintain a neat, organized and clean club. Worked with customer service to resolve issues. Handled account balances and information Handled telephone inquiries. Receptionist/ Office Clerk October 2014 to March 2016 Company Name - City , State Answered and managed incoming and outgoing calls while recording accurate messages. Used time efficiently when not serving customers, including organizing work stations and filing paper work. Handling and securing personal information for credit reports and financing. Communicated clear requirements for finance approval. Determined customer needs by asking relevant questions and listening actively to the responses. Registered Dental Assistant September 2011 to September 2014 Company Name - City , State Politely answered phones and scheduled or confirmed office appointments and surgeries. Set up examination room and dental trays in preparation for examinations and procedures. Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties. Completed patient paperwork and scanned into Dentrix system. Alerted other staff when patients arrived and prepared records for dentist review. Accurately recorded treatment information in patient records. Educated patients about proper oral hygiene and plaque control procedures. Worked closely with patients before, during and after dental procedures. Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol. Maintained clear, organized and clean work environment. Skills Proper telephone etiquette Excellent communication skills Works well under pressure Filing and data archiving Strong interpersonal skills Self-sufficient and confident People-oriented Organized Nutrition knowledge First Aid and CPR Certified
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME819685106" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_819685106_1_533196640" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="819685106FNAM1"> </span> <span> </span> <span class="field" id="819685106LNAM1"> FITNESS STAFF</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM819685110" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM819685110"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819685110_1_533196646" style="padding-top:0px;"> <div class="field singlecolumn" id="819685110FRFM1"> I carry a positive attitude while interacting with people. Hard-working, friendly and energetic with five years of experience in customer/patient care. Motivated to help and care for others needs. I am always interested in expanding my knowledge in new working environments.</div> </div> </div> <div class="section" id="SECTION_HILT819685112" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT819685112"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819685112_1_533199191" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="819685112SKC11"> <ul> <li class=""> <span class=""> Detail oriented </span> </li> <li class=""> CPR and First Aid certified</li> <li class=""> Personable and friendly</li> <li class=""> Responsible</li> <li class=""> Dedicated</li> </ul> </td> <td class="field twocol_2 charspace" id="819685112SKC21"> <ul> <li class=""> Nutrition supplement familiarity</li> <li class=""> Great Communication Skills</li> <li class=""> Fast Learner<br/> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC819685109" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC819685109"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819685109_1_533196644" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="819685109DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="819685109STUY1"> </span> <span class="jobdates" id="819685109GRYR1"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="819685109SCHO1" itemprop="name"> Esperanza High School</span> <span> - </span> <span class="joblocation jobcity" id="819685109SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685109SSTA1"> State</span> <span class="joblocation jobstate" id="819685109SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="819685109FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819685109_2_533200780" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="819685109DGRE2" itemprop="name"> Regestered Dental Assistant License</span> <span> : </span> <span class="programline" dependency="STUY" id="819685109STUY2"> Registered Dental Assistant</span> <span> , </span> <span class="jobdates" id="819685109GRYR2"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="819685109SCHO2" itemprop="name"> UEI College</span> <span> - </span> <span class="joblocation jobcity" id="819685109SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685109SSTA2"> State</span> <span class="joblocation jobstate" id="819685109SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="819685109FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819685109_3_533202781" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="819685109DGRE3" itemprop="name"> Personal Training Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="819685109STUY3"> Personal Training </span> <span> , </span> <span class="jobdates" id="819685109GRYR3"> 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="819685109SCHO3" itemprop="name"> NAFC</span> <span> - </span> <span class="joblocation jobcity" id="819685109SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685109SSTA3"> State</span> <span class="joblocation jobstate" id="819685109SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="819685109FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR819685108" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR819685108"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819685108_1_533204722" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819685108JTIT1"> Fitness Staff</span> <br/> <span> <span class="jobdates" format="%B %Y" id="819685108JSTD1"> March 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="819685108EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819685108COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="819685108JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685108JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="819685108JDES1" itemprop="description"> <ul> <li> <span class=""> <span class=""> Established and maintained effective communication with members</span> </span> </li> <li> <span class=""> <span class=""> Maintained an organized work area<span class=""> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Contributed to the operation of a clean, friendly and well maintained health club. </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Re-racked weights to maintain a neat, organized and clean club. </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Worked with customer service to resolve issues. </span> </span> </span> </li> <li> <span class=""> <span class=""> Handled account balances and information</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Handled telephone inquiries. </span> </span> </span> <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819685108_2_533196643" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819685108JTIT2"> Receptionist/ Office Clerk</span> <br/> <span> <span class="jobdates" format="%B %Y" id="819685108JSTD2"> October 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="819685108EDDT2"> March 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819685108COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="819685108JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685108JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="819685108JDES2" itemprop="description"> <ul> <li> Answered and managed incoming and outgoing calls while recording accurate messages.</li> <li> Used time efficiently when not serving customers, including organizing work stations and filing paper work.</li> <li> Handling and securing personal information for credit reports and financing.</li> <li> Communicated clear requirements for finance approval.</li> <li> Determined customer needs by asking relevant questions and listening actively to the responses.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_819685108_3_533196642" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="819685108JTIT3"> Registered Dental Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="819685108JSTD3"> September 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="819685108EDDT3"> September 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="819685108COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="819685108JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="819685108JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="819685108JDES3" itemprop="description"> <ul> <li> Politely answered phones and scheduled or confirmed office appointments and surgeries.</li> <li> Set up examination room and dental trays in preparation for examinations and procedures.</li> <li> Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.</li> <li> Completed patient paperwork and scanned into Dentrix system.</li> <li> Alerted other staff when patients arrived and prepared records for dentist review.</li> <li> Accurately recorded treatment information in patient records.</li> <li> Educated patients about proper oral hygiene and plaque control procedures.</li> <li> Worked closely with patients before, during and after dental procedures.</li> <li> Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.</li> <li> Maintained clear, organized and clean work environment.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL819685111" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL819685111"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_819685111_1_533196647" style="padding-top:0px;"> <div class="field singlecolumn" id="819685111FRFM1"> <ul> <li> Proper telephone etiquette</li> <li> Excellent communication skills </li> <li> Works well under pressure </li> <li> Filing and data archiving</li> <li> Strong interpersonal skills </li> <li> Self-sufficient and confident</li> <li> People-oriented </li> <li> Organized</li> <li> Nutrition knowledge </li> <li> First Aid and CPR Certified <br/> </li> </ul> </div> </div> </div> </div>
FITNESS
29,524,570
WEB DESIGNER Professional Summary Trained Quality Assurance Specialist with a demonstrated history of working in the pharmaceuticals industry. Skilled in Risk Assessment, Regulatory summary writings, Documentation, Quality Assurance, Quality System, and Data Analysis. Strong quality assurance professional with a Masters in Computer Science and Bachelors in Electronics. Skills Work History Web designer , and Database designer: One Plus, Glasgow, UK. Web designer: Nuclear disarmament, Glasgow. UK. Office assistant: Iona community. Glasgow, UK. Polling Clark in a Scottish parliament election (2004) Care Assistant in BUPA care home, Glasgow. Specific skills: Langages: C & C# Data base: ORACLE, SQL Web Technologies: ASP.NET, HTML5, CSS3, Dream weaver. Currently Quality specialist , 07/2015 to Current City Preparation of the Elemental impurity Risk reports for drug products and API Experienced in developing risk analysis model and conducting thorough risk assessment starting from the basic till final report Generating regulatory summary for all the approved elemental impurities reports (US and Canada) Collaborate globally and cross functionally (in CFTs) with in varying sites to complete complex project goals. Sites: Ludwigshafen, Sligo, Cork, AP16, Puerto Rico, and Campoverde.(e.g. gluten, elemental impurities, and API metal catalysts) Author, co-author and verify multiple risk control assessments pertaining to elemental impurities, gluten, and metal catalyst used in AbbVie drug products & API. In-depth understanding of ICH Q3D, EMA, Pharm Eur, USP, and Gluten-FDA in relation to Abbvie drug products. Assist compendial services with heavy metal deletion project in relation to Abbvie API's Proficient in MS Word, Excel, Adobe Acrobat, power point, Visio, and other commonly used software. Web master , IBTN research group, UIC- February 2014 to till date Duties: Developed the official website of "IBTN research group ". Weekly Updation of the site with all the details of major events. Uploaded files and photographs of research works. The website has an user friendly interface which even helps everybody to have a clear idea about IBTN. Assistant Technical Officer (ATO) , 01/2004 to 01/2005 Company Name South Glasgow, NHS Trust, UK. Duties: Data monitoring and analysis, recording and updating data base of sterilisation equipments, working as a group, work management Responsible for correct assembly , checking, packing and marking of all items prior to sterilisation The operation of a range of decontamination equipment and performance of routine user tests. Inputting records and data required for the operation of the sterile services quality system. Maintaining all the records, archives and IT system needed for the quality standard and traceability of the instrumentation. Skills ASP.NET, Adobe Acrobat, Dream Weaver, API, ASP, basic, C, C language, C++, Clinical Research, Controller, CSS3, Client, Data Management, Data Base, Database, Database management, Digital Video, Editor, Embedded C, Embedded System, computer graphics, HTML, HTML5, Logic, Access 2000, C#, Excel, Exchange, Office, power point, MS Word, works, NHS Trust, Oracle 9, ORACLE, ORACLE8.0, PLSQL, Page, PLC, programming, quality, recording, research, risk analysis, risk assessment, scheduling, Simulation, SQL, System Design, Visio, Visual basics, Visual Basic 6.0, Visual Basic6.0, Web designer, website, Web designing, Author Education Masters : Computer Application , Computer Application MCA : CMR Institute of Management studies, University of Banglore, INDIA. P.G - Title :Green House Controller, Platform: Embedded C - CX15, Client: NeSt Cyber Campus, Trivandrum, Kerala, India . Including 6 months training. Mini projects: Data Base Management Systems: Airline Reservation- Visual Basic6.0 and SQL. Information System Design and Implementation : Employment Exchange -Visual Basic 6.0 and ORACLE8.0 Simulation and Modelling : Chemical Reactor developed by C. Interactive computer graphics: Galixean Game using C++ language. System programming : Editor developed in C including all basic requirements of an editor. Computer Architecture and Parallel Processing : Page Replacement Algorithms developed in language C. C P U scheduling graph developed in C language. : Bachelor : Electronics (BSc) , 1999 Electronics (BSc) Digital Video graphy Other courses Data Management for Clinical Research , Vanderbilt University. Oracle 9i SQL/PLSQL training with Oracle Certified Associate, at Caledonian University, Glasgow Embedded System with CX15 (Keil Compiler) (6-months training from Nest Cybercampus : Mahatma Ghandhi University - City , State Design of a PLC (Program Logic Controller) based on control system for automatic connector assembling machine . Database management - Visual basics, Oracle, SQL, Access 2000 ( Pentasoft, India) Web designing- ASP, HTML, Dream Weaver (Pentasoft, India) ECDL Certification and SQA qualification- Flexicentre Glasgow :
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1079430920" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1079430920_1_725110969"> <div class="name" itemprop="name"> <span class="field" id="1079430920FNAM1"> </span> <span> </span> <span class="field" id="1079430920LNAM1"> WEB DESIGNER</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1079430922" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1079430922"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1079430922_1_725110971"> <div class="field singlecolumn" id="1079430922FRFM1"> <p> Trained Quality Assurance Specialist with a demonstrated history of working in the pharmaceuticals industry. Skilled in Risk Assessment, Regulatory summary writings, Documentation, Quality Assurance, Quality System, and Data Analysis. Strong quality assurance professional with a Masters in Computer Science and Bachelors in Electronics.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1079430923" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1079430923"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1079430923_1_725110972"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1079430923SKC11"> </td> <td class="field twocol_2" id="1079430923SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1079430924" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1079430924"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1079430924_1_725110973"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1079430924JTIT1"> Web designer</span> <span> , </span> </span> <span class="jobline" id="1079430924JDES1" itemprop="description"> <ul> <li> and Database designer: One Plus, Glasgow, UK.</li> <li> Web designer: Nuclear disarmament, Glasgow.</li> <li> UK.</li> <li> Office assistant: Iona community.</li> <li> Glasgow, UK.</li> <li> Polling Clark in a Scottish parliament election (2004) Care Assistant in BUPA care home, Glasgow.</li> <li> Specific skills: Langages: C &amp; C# Data base: ORACLE, SQL Web Technologies: ASP.NET, HTML5, CSS3, Dream weaver.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430924_2_725110974" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1079430924JTIT2"> Currently Quality specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1079430924JSTD2"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1079430924EDDT2"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1079430924COMP2" itemprop="name"> </span> <span class="joblocation jobcity" id="1079430924JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1079430924JSTA2" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="1079430924JDES2" itemprop="description"> <ul> <li> Preparation of the Elemental impurity Risk reports for drug products and API Experienced in developing risk analysis model and conducting thorough risk assessment starting from the basic till final report Generating regulatory summary for all the approved elemental impurities reports (US and Canada) Collaborate globally and cross functionally (in CFTs) with in varying sites to complete complex project goals.</li> <li> Sites: Ludwigshafen, Sligo, Cork, AP16, Puerto Rico, and Campoverde.(e.g.</li> <li> gluten, elemental impurities, and API metal catalysts) Author, co-author and verify multiple risk control assessments pertaining to elemental impurities, gluten, and metal catalyst used in AbbVie drug products &amp; API.</li> <li> In-depth understanding of ICH Q3D, EMA, Pharm Eur, USP, and Gluten-FDA in relation to Abbvie drug products.</li> <li> Assist compendial services with heavy metal deletion project in relation to Abbvie API's Proficient in MS Word, Excel, Adobe Acrobat, power point, Visio, and other commonly used software.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430924_3_725110975"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1079430924JTIT3"> Web master</span> <span> , </span> </span> <span class="jobline" id="1079430924JDES3" itemprop="description"> <ul> <li> IBTN research group, UIC- February 2014 to till date Duties: Developed the official website of "IBTN research group ".</li> <li> Weekly Updation of the site with all the details of major events.</li> <li> Uploaded files and photographs of research works.</li> <li> The website has an user friendly interface which even helps everybody to have a clear idea about IBTN.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430924_4_725110976" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1079430924JTIT4"> Assistant Technical Officer (ATO)</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1079430924JSTD4"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1079430924EDDT4"> 01/2005</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1079430924COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1079430924JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1079430924JSTA4" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="1079430924JDES4" itemprop="description"> <ul> <li> South Glasgow, NHS Trust, UK.</li> <li> Duties: Data monitoring and analysis, recording and updating data base of sterilisation equipments, working as a group, work management Responsible for correct assembly , checking, packing and marking of all items prior to sterilisation The operation of a range of decontamination equipment and performance of routine user tests.</li> <li> Inputting records and data required for the operation of the sterile services quality system.</li> <li> Maintaining all the records, archives and IT system needed for the quality standard and traceability of the instrumentation.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1079430925" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1079430925"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1079430925_1_725110977"> <div class="field singlecolumn" id="1079430925FRFM1"> ASP.NET, Adobe Acrobat, Dream Weaver, API, ASP, basic, C, C language, C++, Clinical Research, Controller, CSS3, Client, Data Management, Data Base, Database, Database management, Digital Video, Editor, Embedded C, Embedded System, computer graphics, HTML, HTML5, Logic, Access 2000, C#, Excel, Exchange, Office, power point, MS Word, works, NHS Trust, Oracle 9, ORACLE, ORACLE8.0, PLSQL, Page, PLC, programming, quality, recording, research, risk analysis, risk assessment, scheduling, Simulation, SQL, System Design, Visio, Visual basics, Visual Basic 6.0, Visual Basic6.0, Web designer, website, Web designing, Author</div> </div> </div> <div class="section" id="SECTION_EDUC1079430926" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1079430926"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1079430926_1_725110978" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE1" itemprop="name"> Masters</span> <span> : </span> <span class="programline" id="1079430926STUY1"> Computer Application</span> <span> , </span> <span class="jobdates" id="1079430926GRYR1"> </span> </span> <span class="field" id="1079430926FRFM1"> Computer Application</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430926_2_725110979" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE2" itemprop="name"> MCA</span> <span> : </span> <span class="programline" id="1079430926STUY2"> </span> <span class="jobdates" id="1079430926GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1079430926SCHO2" itemprop="name"> CMR Institute of Management studies, University of Banglore, INDIA. P.G</span> <span> - </span> <span class="joblocation jobcity" id="1079430926SCIT2"> </span> <span class="joblocation jobstate" id="1079430926SSTA2"> </span> <br/> </span> <span class="field" id="1079430926FRFM2"> Title :Green House Controller, Platform: Embedded C - CX15, Client: NeSt Cyber Campus, Trivandrum, Kerala, India . Including 6 months training. Mini projects: Data Base Management Systems: Airline Reservation- Visual Basic6.0 and SQL. Information System Design and Implementation : Employment Exchange -Visual Basic 6.0 and ORACLE8.0 Simulation and Modelling : Chemical Reactor developed by C. Interactive computer graphics: Galixean Game using C++ language. System programming : Editor developed in C including all basic requirements of an editor. Computer Architecture and Parallel Processing : Page Replacement Algorithms developed in language C. </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430926_3_725110980" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE3" itemprop="name"> C P U scheduling graph developed in C language.</span> <span> : </span> <span class="programline" id="1079430926STUY3"> </span> <span class="jobdates" id="1079430926GRYR3"> </span> </span> <span class="field" id="1079430926FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430926_4_725110981" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE4" itemprop="name"> Bachelor</span> <span> : </span> <span class="programline" id="1079430926STUY4"> Electronics (BSc)</span> <span> , </span> <span class="jobdates" id="1079430926GRYR4"> 1999</span> <br/> </span> <span class="field" id="1079430926FRFM4"> Electronics (BSc)</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430926_5_725110982" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE5" itemprop="name"> Digital Video graphy Other courses Data Management for Clinical Research , Vanderbilt University. Oracle 9i SQL/PLSQL training with Oracle Certified Associate, at Caledonian University, Glasgow Embedded System with CX15 (Keil Compiler) (6-months training from Nest Cybercampus </span> <span> : </span> <span class="programline" id="1079430926STUY5"> </span> <span class="jobdates" id="1079430926GRYR5"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1079430926SCHO5" itemprop="name"> Mahatma Ghandhi University</span> <span> - </span> <span class="joblocation jobcity" id="1079430926SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="1079430926SSTA5"> State</span> <br/> </span> <span class="field" id="1079430926FRFM5"> Design of a PLC (Program Logic Controller) based on control system for automatic connector assembling machine .</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1079430926_6_725110983" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1079430926DGRE6" itemprop="name"> Database management - Visual basics, Oracle, SQL, Access 2000 ( Pentasoft, India) Web designing- ASP, HTML, Dream Weaver (Pentasoft, India) ECDL Certification and SQA qualification- Flexicentre Glasgow</span> <span> : </span> <span class="programline" id="1079430926STUY6"> </span> <span class="jobdates" id="1079430926GRYR6"> </span> </span> <span class="field" id="1079430926FRFM6"> </span> </div> </div> </div> </div>
DESIGNER
25,724,495
REGIONAL HR MANAGER Summary Holistic HR Professional with 5 years 7 months experience in Human Resources vertical in areas of recruitment, employee relations and performance management after completing 2 years of full time Experience Regional HR Manager Aug 2015 to Dec 2016 Company Name - City Looking for good HR opportunities in San Francisco Bay Area. VISA STATUS:"Work Permit-No Visa sponsorship Required" Skills Staffing and recruiting professional Microsoft Office Suite expert Interviewing expertise HRIS applications proficient On Boarding/Off-boarding Report Writing Employee relations New employee orientations Performance Management Accomplishments Recruited 250 employees in 4 months for launching new RIBG (Rural Inclusive Banking Group) vertical of ICICI Bank. Worked on "Female Workforce attrition at Mid Managerial level" and suggested ways to retain, which was incorporated in policies. Worked on streamlining recruitment and onboarding process at indusind Bank by suggesting changes in "E-joining" portal. Assisted in successful completion of project "Applicant Experience at ICICI Bank" which focused on enhancing recruitment experience of applicants. Suggestions from the project were implemented. Worked as "Regional HR Manager" managing entire HR function for Andhra Pradesh/Telangana states for Assets & Liability vertical. Led team of two HR Executives. Role similar as HR Business Partner role since this required working closely with Business Leaders for arriving on recruitment gaps, resolving employee escalations, and PMS related issues etc. Handling end to end recruitment cycle right from sourcing (from job portals, through consultants and campus recruitment etc.), taking interviews, negotiating offers till on boarding. Ensuring every month all new joiners are included in payroll. Maintaining new joinee tracker, induction tracker, offered applicants tracker for same. Making monthly Recruitment Report (Power point presentation, MIS), Branch Visit report, Escalation report and taking monthly meetings with Regional heads. Making PowerPoint presentation for recruitment forecasting and attrition analysis on quarterly basis. Maintaining updated HRIS for the region and sending it to business heads on monthly basis. Handling all employee queries regarding leave request, transfers, performance appraisal. Closing Performance Management for the financial year, liasioning with Regional Heads. Issuing PIP (Performance Improvement Plan), Termination letters etc. Preparing investigation reports for escalations within the region in discussion with Regional Heads. HR Presenter in RCU investigations along with Legal and Employee Relations Manager for cases of the region. Identifying training needs and sending employees for various training programs.Sending new joiners for induction program. Ensuring Goal Sheet adoption, half yearly feedback is done within deadline ensuring PMS is completed on time. Employee Relationship Manager May 2013 to Jun 2015 Company Name - City , State Conducting regular branch visits for ground sensing. Making branch visit report and maintaining branch visit tracker. Handling employee queries regarding organization policies, transfer requests, salary and leaves etc. Maintaining and updating HRIS for the region.Taking Induction Session of new joiners. Handling employee grievances by analyzing case and preparing preliminary investigation report. Conducted Performance Appraisal for Rajasthan RBG group. Managing entire Performance Management cycle right from Goal Sheet Updation, conducting "Half yearly feedback", "360 degree feedback", "Normalization" till final rating updation on People Soft. Conducting "Talent Panels" for the region after ratings. Handled PMS escalations and conducted "Communication meetings" for employees. Recruitment Manager May 2011 to Apr 2013 Company Name - City , State Handling Recruitment for entire Rajasthan RBG (Retail Banking Group) & RIBG (Rural Inclusive Banking Group) and GOG (Global Operations Group). Managing entire recruitment life cycle right from sourcing,interviewing and negotiating/releasing offers till on boarding. Ensuring all new joiners are included in Payroll. Making monthly Recruitment Report (both excel sheet and PPT) for monthly meetings with respective Business Heads and building strategies accordingly. Making annual "Attrition report" and "Recruitment Forecast Report" for entire zone. Using "Hirecraft" for interview management, candidate management and maintaining pool of applicants for future requirements. Center Head for various mass recruitment drives conducted by ICICI Bank i.e. NIIT Leadership Program, I Bank and PO Program etc. Campus Recruitment -Visited many campuses (MDI Gurgaon, IMT Ghaziabad, ICFAI Gurgaon IIM Kashipur etc.) for hiring MBA freshers). Intern Mar 2010 to Jun 2010 Company Name - City , State Taking and understanding requirements from clients, sourcing applicants using "Mass Mailing, Job Posting, doing screening and lining them up for interviews with clients. Coordinated & followed-up with respective HR departments for salary negotiation, joining. Education and Training MBA , Human Resource 2011 ICFAI Business School - City , State , India Human Resource Bachelor of Science , Electrical Engineering 2009 Bharati Vidyapeeth College Of Engineering - City , State , India Electrical Engineering Interests Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level group song competition. Captain of volleyball team in school and presented school in various Inter school competitions. *Worked with SEEDS (an NGO) and Led 10 volunteers to organize health & literacy awareness camps. Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions. Skills Banking, Closing, clients, Employee Relations, financial, forecasting, hiring, HRIS, HR, Leadership, Legal, letters, Mailing, Managerial, Managing, MBA, meetings, excel, Microsoft Office Suite, PowerPoint, Power point, MIS, negotiating, negotiation, Payroll, People Soft, performance appraisal, Performance Management, Performance Management, policies, Presenter, Recruitment, recruiting, Report Writing, Retail, San, Staffing, training programs Additional Information Interests *Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level group song competition. Captain of volleyball team in school and presented school in various Inter school competitions. *Worked with SEEDS (an NGO) and Led 10 volunteers to organize health & literacy awareness camps. Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME958974173" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_958974173_1_632717985" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="958974173FNAM1"> </span> <span> </span> <span class="field" id="958974173LNAM1"> REGIONAL HR MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM958974194" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM958974194"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974194_1_632718003" style="padding-top:0px;"> <div class="field singlecolumn" id="958974194FRFM1"> Holistic HR Professional with 5 years 7 months experience in Human Resources vertical in areas of recruitment, employee relations and performance management after completing 2 years of full time</div> </div> </div> <div class="section" id="SECTION_HILT958974198" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM958974355" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR958974175" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR958974175"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974175_1_632717987" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="958974175JTIT1"> Regional HR Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="958974175JSTD1"> Aug 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="958974175EDDT1"> Dec 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="958974175COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="958974175JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="958974175JSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="958974175JDES1" itemprop="description"> <ul> <li> Looking for good HR opportunities in San Francisco Bay Area.</li> <li> VISA STATUS:"Work Permit-No Visa sponsorship Required" Skills Staffing and recruiting professional Microsoft Office Suite expert Interviewing expertise HRIS applications proficient On Boarding/Off-boarding Report Writing Employee relations New employee orientations Performance Management Accomplishments Recruited 250 employees in 4 months for launching new RIBG (Rural Inclusive Banking Group) vertical of ICICI Bank.</li> <li> Worked on "Female Workforce attrition at Mid Managerial level" and suggested ways to retain, which was incorporated in policies.</li> <li> Worked on streamlining recruitment and onboarding process at indusind Bank by suggesting changes in "E-joining" portal.</li> <li> Assisted in successful completion of project "Applicant Experience at ICICI Bank" which focused on enhancing recruitment experience of applicants.</li> <li> Suggestions from the project were implemented.</li> <li> Worked as "Regional HR Manager" managing entire HR function for Andhra Pradesh/Telangana states for Assets &amp; Liability vertical.</li> <li> Led team of two HR Executives.</li> <li> Role similar as HR Business Partner role since this required working closely with Business Leaders for arriving on recruitment gaps, resolving employee escalations, and PMS related issues etc.</li> <li> Handling end to end recruitment cycle right from sourcing (from job portals, through consultants and campus recruitment etc.), taking interviews, negotiating offers till on boarding.</li> <li> Ensuring every month all new joiners are included in payroll.</li> <li> Maintaining new joinee tracker, induction tracker, offered applicants tracker for same.</li> <li> Making monthly Recruitment Report (Power point presentation, MIS), Branch Visit report, Escalation report and taking monthly meetings with Regional heads.</li> <li> Making PowerPoint presentation for recruitment forecasting and attrition analysis on quarterly basis.</li> <li> Maintaining updated HRIS for the region and sending it to business heads on monthly basis.</li> <li> Handling all employee queries regarding leave request, transfers, performance appraisal.</li> <li> Closing Performance Management for the financial year, liasioning with Regional Heads.</li> <li> Issuing PIP (Performance Improvement Plan), Termination letters etc.</li> <li> Preparing investigation reports for escalations within the region in discussion with Regional Heads.</li> <li> HR Presenter in RCU investigations along with Legal and Employee Relations Manager for cases of the region.</li> <li> Identifying training needs and sending employees for various training programs.Sending new joiners for induction program.</li> <li> Ensuring Goal Sheet adoption, half yearly feedback is done within deadline ensuring PMS is completed on time.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_958974175_2_632717994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="958974175JTIT2"> Employee Relationship Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="958974175JSTD2"> May 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="958974175EDDT2"> Jun 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="958974175COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="958974175JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="958974175JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="958974175JDES2" itemprop="description"> <ul> <li> Conducting regular branch visits for ground sensing.</li> <li> Making branch visit report and maintaining branch visit tracker.</li> <li> Handling employee queries regarding organization policies, transfer requests, salary and leaves etc.</li> <li> Maintaining and updating HRIS for the region.Taking Induction Session of new joiners.</li> <li> Handling employee grievances by analyzing case and preparing preliminary investigation report.</li> <li> Conducted Performance Appraisal for Rajasthan RBG group.</li> <li> Managing entire Performance Management cycle right from Goal Sheet Updation, conducting "Half yearly feedback", "360 degree feedback", "Normalization" till final rating updation on People Soft.</li> <li> Conducting "Talent Panels" for the region after ratings.</li> <li> Handled PMS escalations and conducted "Communication meetings" for employees.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_958974175_3_632717997" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="958974175JTIT3"> Recruitment Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="958974175JSTD3"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="958974175EDDT3"> Apr 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="958974175COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="958974175JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="958974175JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="958974175JDES3" itemprop="description"> <ul> <li> Handling Recruitment for entire Rajasthan RBG (Retail Banking Group) &amp; RIBG (Rural Inclusive Banking Group) and GOG (Global Operations Group).</li> <li> Managing entire recruitment life cycle right from sourcing,interviewing and negotiating/releasing offers till on boarding.</li> <li> Ensuring all new joiners are included in Payroll.</li> <li> Making monthly Recruitment Report (both excel sheet and PPT) for monthly meetings with respective Business Heads and building strategies accordingly.</li> <li> Making annual "Attrition report" and "Recruitment Forecast Report" for entire zone.</li> <li> Using "Hirecraft" for interview management, candidate management and maintaining pool of applicants for future requirements.</li> <li> Center Head for various mass recruitment drives conducted by ICICI Bank i.e.</li> <li> NIIT Leadership Program, I Bank and PO Program etc.</li> <li> Campus Recruitment -Visited many campuses (MDI Gurgaon, IMT Ghaziabad, ICFAI Gurgaon IIM Kashipur etc.) for hiring MBA freshers).</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_958974175_4_632717999" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="958974175JTIT4"> Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="958974175JSTD4"> Mar 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="958974175EDDT4"> Jun 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="958974175COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="958974175JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="958974175JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="958974175JDES4" itemprop="description"> <ul> <li> Taking and understanding requirements from clients, sourcing applicants using "Mass Mailing, Job Posting, doing screening and lining them up for interviews with clients.</li> <li> Coordinated &amp; followed-up with respective HR departments for salary negotiation, joining.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC958974193" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC958974193"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974193_1_632718000" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="958974193DGRE1" itemprop="name"> MBA</span> <span> , </span> <span class="programline" id="958974193STUY1"> Human Resource</span> <span class="datesWrapper"> <span class="jobdates" id="958974193GRYR1"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="958974193SCHO1" itemprop="name"> ICFAI Business School</span> <span> - </span> <span class="joblocation jobcity" id="958974193SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="958974193SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="958974193SCNT1"> India</span> </span> <span class="field" id="958974193FRFM1"> Human Resource</span> </div> </div> <div class="paragraph" id="PARAGRAPH_958974193_2_632718002" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="958974193DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="958974193STUY2"> Electrical Engineering</span> <span class="datesWrapper"> <span class="jobdates" id="958974193GRYR2"> 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="958974193SCHO2" itemprop="name"> Bharati Vidyapeeth College Of Engineering</span> <span> - </span> <span class="joblocation jobcity" id="958974193SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="958974193SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="958974193SCNT2"> India</span> </span> <span class="field" id="958974193FRFM2"> Electrical Engineering</span> </div> </div> </div> <div class="section" id="SECTION_INTR958974195" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR958974195"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974195_1_632718004" style="padding-top:0px;"> <div class="field singlecolumn" id="958974195FRFM1"> Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level group song competition. Captain of volleyball team in school and presented school in various Inter school competitions. *Worked with SEEDS (an NGO) and Led 10 volunteers to organize health &amp; literacy awareness camps. Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions.</div> </div> </div> <div class="section" id="SECTION_SKLL958974196" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL958974196"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974196_1_632718005" style="padding-top:0px;"> <div class="field singlecolumn" id="958974196FRFM1"> Banking, Closing, clients, Employee Relations, financial, forecasting, hiring, HRIS, HR, Leadership, Legal, letters, Mailing, Managerial, Managing, MBA, meetings, excel, Microsoft Office Suite, PowerPoint, Power point, MIS, negotiating, negotiation, Payroll, People Soft, performance appraisal, Performance Management, Performance Management, policies, Presenter, Recruitment, recruiting, Report Writing, Retail, San, Staffing, training programs</div> </div> </div> <div class="section" id="SECTION_ADDI958974197" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI958974197"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_958974197_1_632718006" style="padding-top:0px;"> <div class="field singlecolumn" id="958974197FRFM1"> <ul> <li> Interests *Completed Diploma and trained in vocal classical music for 3 years. Won 3rd prize in national level group song competition. Captain of volleyball team in school and presented school in various Inter school competitions. *Worked with SEEDS (an NGO) and Led 10 volunteers to organize health &amp; literacy awareness camps. Awarded "Outstanding Contribution to Society" by SEEDS acknowledging my contributions.</li> </ul> </div> </div> </div> </div>
HR
20,918,464
SENIOR ACCOUNTANT / FINANCE CONTROLLER Summary Aim to work for a progressive organization in a growth oriented position that gives enough scope to sharpen my skill accordingly to the latest demands at the same time to work towards the growth of the organization and To seek challenging avenues where, my knowledge and experience matches with the organization's growth and to continue for the achievement of organizational goals with the betterment career prospects. Highlights MS-Word, MS-Excel. Windows. Internet Software & Hardware tally peach tree manual accounting leadeship Well knowledge in Complete ERP system , Working closely with the Accounting modules as per business rules. Ample to knowledge on basic computer applications use full in the day-to-day office administration Created and maintained an efficient communication system within the assigned department, and across other departments. Well knowledge in various accounting software's Accomplishments Title : a study on working capital management Client : ULCCS Private Limited (45 Days Duration 2012) Description : The project entitled “A Study on working capital management” is a study of various aspects related to the company and its peer groups,which includes the fund holding statement, income statement, balance sheet and key financial ratios. A variance analysis is been done to know the financial performance of the company. Experience Senior Accountant / Finance Controller Nov 2013 to Aug 2015 Company Name Responsible in the safeguard of the company's revenue by ensuring that products and services and well marketed to our existing clients Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Keep the company documents and data as confidential Handling petty cash book Managing accounts receivables and payables Review of accounts and statements periodically Maintaining payroll Invoicing LC Preparation and Invoice Factoring and Payroll administration with salary for employees,in tally & excel. Internal Auditor Feb 2010 to Jul 2011 Company Name Performs administrative clerical duties Ensures adequate monitoring of supplies and all materials required, and ensured their proper inventory Responsible in the safeguard of the company's revenue by ensuring that products and services and well marketed to our existing clients Ensure suppliers and other parties are paid on time Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Review of accounts and statements periodically Maintaining payroll Keep the company documents and data as confidential Handling petty cash book Maintenance of accounts file, ensuring accuracy and completeness Managing accounts receivables and payables Co-ordinate with banks. Assistant accounts clerck/Document Controller Jan 2008 to Jan 2010 Company Name - State In charge in the recording filling personal data of every staffs in the Bank Maintenance of accounts file, ensuring accuracy and completeness Managing all type of files Handling petty cash book Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Review of accounts and statements periodically Prepared supporting documentation for auditing whenever customers or auditors required. Education M.COM ( Master of commerce) , commerce 2013 madras university - City , State , india affiliated to madras university 2013,chennai,india.(distance education),and specialised into commerece. MBA , finance & marketting 2013 karpagam university college - City , State , India successfully completed 2011-2013 the batch,specialized into finanace and marketting. B.com(Bachelor of commerce) , commerce 2010 calicut university - City , State , India specialized into commerece. Accounting software's Certifications , proffessional accounting 2009 IPA - City , State , INDIA GPA: GPA: 7.2 GPA: 7.2 MBA Certifications Diploma in Business Proffessional Programmer ('O'level)   Duration :1 Year Platform : windows Under : Certified by Doeacc society Govt Of India- Business professional programmer('O'level) (Under AICTE-DIT Scheme) Description : The objective of the course was programming the computers and solving problems. Title :Microsoft Office   Duration : 6 Month Platform : windows Description : Completed Office automation including ms-office and excel Title: Professional accounting Duration : 6 Months Platform : windows Accounting practice : Practical Accounting - Certified by CPA (in IPA vatakara).   Description : Complete Manipulation of accounting softwares and manual accounting . Languages English, Malayalam,hindi and Tamil, (Read &Write) : English, Arabic, Hindi, and Malayalam. Personal Information Date of Birth: 14-05-1987 Marital Status :Engaged. Permanent Address : Rabiyas house, Vatakara-beach (PO), kozhikode, kerala-676506. Nationality :Indian. Languages Known: (Speak) : English, Malayalam,hindi and Tamil, (Read &Write) : English, Arabic, Hindi, and Malayalam. Current Location : Doha Qatar Driving Licence : Indian Passport No : J1888069. Visa status : yearly work visit Qatari Id No : 28735642209 Additional Information Highly Committed & Positive attitude Self Confident and Dedicated Diligent worker Result oriented in given time Adaptable to any environment Carries Valid indian Driving Licence Ability to face challenging responsibilities. Strong positive attitude and quick adaptability and flexibility with work. Self-starter and seeks new challenges and responsibilities. Ability to work both independently and as part of a team with professionals at all levels Skills Academic, Accounting, Accounting software, accounts receivables, administrative, auditing, balance sheet, Bank reconciliation, basic, book, clerical, Hardware, computer applications,clients, data entry, documentation, ERP, ERP 9, filling, financial, inventory, Invoicing, Managing, materials, MS-Excel, excel, ms-office, Microsoft Office, Windows, MS-Word, office administration, Office automation, payables, Payroll, PEACH TREE, Peachtree, Programmer, programming, Read, recording, Scheme, type, variance analysis
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME635705980" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_635705980_1_413768401" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="635705980FNAM1"> </span> <span> </span> <span class="field" id="635705980LNAM1"> SENIOR ACCOUNTANT / FINANCE CONTROLLER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM635705982" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM635705982"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635705982_1_413768422" style="padding-top:0px;"> <div class="field singlecolumn" id="635705982FRFM1"> <p align="LEFT"> Aim to work for a progressive organization in a growth oriented position that gives enough scope to sharpen my skill accordingly to the latest demands at the same time to work towards the growth of the organization and To seek challenging avenues where, my knowledge and experience matches with the organization's growth and to continue for the achievement of organizational goals with the betterment career prospects.</p> </div> </div> </div> <div class="section" id="SECTION_HILT635705983" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT635705983"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635705983_1_413768426" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="635705983SKC11"> <ul> <li> MS-Word, MS-Excel.</li> <li> Windows.</li> <li> Internet</li> <li> Software &amp; Hardware</li> <li> tally</li> <li> peach tree</li> <li> manual accounting</li> <li> leadeship</li> </ul> </td> <td class="field twocol_2" id="635705983SKC21"> <ul> <br/> <li> Well knowledge in Complete ERP system ,</li> <li> Working closely with the Accounting modules as per business rules. </li> <li> Ample to knowledge on basic computer applications use full in the day-to-day office administration</li> <li> Created and maintained an efficient communication system within the assigned department, and across other departments.</li> <li> Well knowledge in various accounting software's </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM635705984" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM635705984"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635705984_1_413776420" style="padding-top:0px;"> <div class="field singlecolumn" id="635705984FRFM1"> <p align="LEFT"> Title : a study on working capital management </p> <p align="LEFT"> Client : ULCCS Private Limited (45 Days Duration 2012)</p> <p align="LEFT"> Description : The project entitled “A Study on working capital management” is a study of various aspects related to the company and its peer groups,which includes the fund holding statement, income statement, balance sheet and key financial ratios. A variance analysis is been done to know the financial performance of the company.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR635705985" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR635705985"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635705985_1_413768404" style="padding-top:0px;"> <div class="singlecolumn"> <span class="jobline" id="635705985JDES1" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705985_2_413768408" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="635705985JTIT2"> Senior Accountant / Finance Controller</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="635705985JSTD2"> Nov 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="635705985EDDT2"> Aug 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="635705985COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="635705985JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="635705985JSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="635705985JDES2" itemprop="description"> <ul> <li> Responsible in the safeguard of the company's revenue by ensuring that products and services and well marketed to our existing clients Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Keep the company documents and data as confidential Handling petty cash book Managing accounts receivables and payables Review of accounts and statements periodically Maintaining payroll Invoicing LC Preparation and Invoice Factoring and Payroll administration with salary for employees,in tally &amp; excel.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705985_3_413768406" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="635705985JTIT3"> Internal Auditor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="635705985JSTD3"> Feb 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="635705985EDDT3"> Jul 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="635705985COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="635705985JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="635705985JSTA3" itemprop="addressRegion"> </span> </span> <span class="jobline" id="635705985JDES3" itemprop="description"> <ul> <li> Performs administrative clerical duties Ensures adequate monitoring of supplies and all materials required, and ensured their proper inventory Responsible in the safeguard of the company's revenue by ensuring that products and services and well marketed to our existing clients Ensure suppliers and other parties are paid on time Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Review of accounts and statements periodically Maintaining payroll Keep the company documents and data as confidential Handling petty cash book Maintenance of accounts file, ensuring accuracy and completeness Managing accounts receivables and payables Co-ordinate with banks.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705985_4_413768405" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="635705985JTIT4"> Assistant accounts clerck/Document Controller</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="635705985JSTD4"> Jan 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="635705985EDDT4"> Jan 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="635705985COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="635705985JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="635705985JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="635705985JDES4" itemprop="description"> <ul> <li> In charge in the recording filling personal data of every staffs in the Bank Maintenance of accounts file, ensuring accuracy and completeness Managing all type of files Handling petty cash book Covered all type of concerned duties include data entry Bank reconciliation, debtors and creditors reconciliation Review of accounts and statements periodically Prepared supporting documentation for auditing whenever customers or auditors required.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC635705986" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC635705986"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635705986_1_413768419" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="635705986DGRE1" itemprop="name"> M.COM ( Master of commerce)</span> <span> , </span> <span class="programline" id="635705986STUY1"> commerce</span> <span class="datesWrapper"> <span class="jobdates" id="635705986GRYR1"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635705986SCHO1" itemprop="name"> madras university </span> <span> - </span> <span class="joblocation jobcity" id="635705986SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="635705986SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="635705986SCNT1"> india</span> </span> <span class="field" id="635705986FRFM1"> <p align="LEFT"> affiliated to madras university 2013,chennai,india.(distance education),and specialised into commerece.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705986_2_413768418" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="635705986DGRE2" itemprop="name"> MBA</span> <span> , </span> <span class="programline" id="635705986STUY2"> finance &amp; marketting</span> <span class="datesWrapper"> <span class="jobdates" id="635705986GRYR2"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635705986SCHO2" itemprop="name"> karpagam university college</span> <span> - </span> <span class="joblocation jobcity" id="635705986SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="635705986SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="635705986SCNT2"> India</span> </span> <span class="field" id="635705986FRFM2"> <p align="LEFT"> successfully completed 2011-2013 the batch,specialized into finanace and marketting.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705986_3_413768420" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="635705986DGRE3" itemprop="name"> B.com(Bachelor of commerce)</span> <span> , </span> <span class="programline" id="635705986STUY3"> commerce</span> <span class="datesWrapper"> <span class="jobdates" id="635705986GRYR3"> 2010</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635705986SCHO3" itemprop="name"> calicut university</span> <span> - </span> <span class="joblocation jobcity" id="635705986SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="635705986SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="635705986SCNT3"> India</span> </span> <span class="field" id="635705986FRFM3"> <p align="LEFT"> specialized into commerece.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705986_4_413768421" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="635705986DGRE4" itemprop="name"> Accounting software's Certifications</span> <span> , </span> <span class="programline" id="635705986STUY4"> proffessional accounting</span> <span class="datesWrapper"> <span class="jobdates" id="635705986GRYR4"> 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635705986SCHO4" itemprop="name"> IPA</span> <span> - </span> <span class="joblocation jobcity" id="635705986SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="635705986SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="635705986SCNT4"> INDIA</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="635705986GRPA4"> GPA: 7.2</span> </span> <span class="field" id="635705986FRFM4"> <p align="LEFT"> GPA: 7.2</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635705986_5_413768417" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="635705986DGRE5" itemprop="name"> MBA</span> <span class="programline" id="635705986STUY5"> </span> </span> <span class="field" id="635705986FRFM5"> </span> </div> </div> </div> <div class="section" id="SECTION_CERT635706005" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CERT635706005"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635706005_1_413768423" style="padding-top:0px;"> <div class="field singlecolumn" id="635706005FRFM1"> <p align="LEFT"> <b> Diploma in Business Proffessional Programmer ('O'level) </b>  </p> <p align="LEFT"> Duration :1 Year </p> <p align="LEFT"> Platform : windows</p> <p align="LEFT"> Under : Certified by Doeacc society Govt Of India- Business professional programmer('O'level) (Under AICTE-DIT Scheme) Description : The objective of the course was programming the computers and solving problems.</p> <br/> <p align="LEFT"> <b> Title :Microsoft Office </b>  </p> <p align="LEFT"> Duration : 6 Month </p> <p align="LEFT"> Platform : windows </p> <p align="LEFT"> Description : Completed Office automation including ms-office and excel </p> <br/> <p align="LEFT"> <b> Title: Professional accounting</b> </p> <p align="LEFT"> Duration : 6 Months</p> <p align="LEFT"> Platform : windows</p> <p align="LEFT"> <b> Accounting practice : Practical Accounting - Certified by CPA (in IPA vatakara). </b>  </p> <p align="LEFT"> Description : Complete Manipulation of accounting softwares and manual accounting . </p> </div> </div> </div> <div class="section" id="SECTION_LANG635706007" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG635706007"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635706007_1_413768425" style="padding-top:0px;"> <div class="field singlecolumn" id="635706007FRFM1"> English, Malayalam,hindi and Tamil, (Read &amp;Write) : English, Arabic, Hindi, and Malayalam.</div> </div> </div> <div class="section" id="SECTION_PRIN635706006" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PRIN635706006"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635706006_1_413768424" style="padding-top:0px;"> <div class="field singlecolumn" id="635706006FRFM1"> <p align="LEFT"> Date of Birth: 14-05-1987</p> <p align="LEFT"> Marital Status :Engaged.</p> <p align="LEFT"> Permanent Address : Rabiyas house,</p> <p align="LEFT"> Vatakara-beach (PO),</p> <p align="LEFT"> kozhikode, kerala-676506.</p> <p align="LEFT"> Nationality :Indian.</p> <p align="LEFT"> Languages Known:</p> <p align="LEFT"> (Speak) : English, Malayalam,hindi and Tamil, </p> <p align="LEFT"> (Read &amp;Write) : English, Arabic, Hindi, and Malayalam.</p> <p align="LEFT"> Current Location : Doha Qatar</p> <p align="LEFT"> Driving Licence : Indian</p> <p align="LEFT"> Passport No : J1888069.</p> <p align="LEFT"> Visa status : yearly work visit</p> <p align="LEFT"> Qatari Id No : 28735642209</p> <br/> <br/> </div> </div> </div> <div class="section" id="SECTION_ADDI635706009" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI635706009"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635706009_1_413768428" style="padding-top:0px;"> <div class="field singlecolumn" id="635706009FRFM1"> <ul> <li> Highly Committed &amp; Positive attitude</li> <li> Self Confident and Dedicated </li> <li> Diligent worker </li> <li> Result oriented in given time</li> <li> Adaptable to any environment</li> <li> Carries Valid indian Driving Licence</li> <li> Ability to face challenging responsibilities.</li> <li> Strong positive attitude and quick adaptability and flexibility with work.</li> <li> Self-starter and seeks new challenges and responsibilities.</li> <li> Ability to work both independently and as part of a team with professionals at all levels</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL635706008" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL635706008"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635706008_1_413768427" style="padding-top:0px;"> <div class="field singlecolumn" id="635706008FRFM1"> <ul> <li> Academic, </li> <li> Accounting, </li> <li> Accounting software, </li> <li> accounts receivables, </li> <li> administrative, </li> <li> auditing, balance sheet, </li> <li> Bank reconciliation, basic, </li> <li> book, clerical, </li> <li> Hardware, </li> <li> computer applications,clients, </li> <li> data entry, documentation, </li> <li> ERP, ERP 9, filling, </li> <li> financial,</li> <li> inventory, </li> <li> Invoicing, Managing, materials, </li> <li> MS-Excel, excel, </li> <li> ms-office, Microsoft Office, </li> <li> Windows, MS-Word, office administration, </li> <li> Office automation, payables, Payroll, </li> <li> PEACH TREE, Peachtree, Programmer, programming, Read, recording, Scheme, type, variance analysis</li> </ul> </div> </div> </div> </div>
FINANCE
10,926,726
ASSISTANT DIRECTOR OF POLAR EXPEDITIONS Summary To acquire an executive assistant position with a dynamic company. My detailed project management, writing, creative and communication experience will allow me to take a leadership role in managing multiple responsibilities. Highlights Strong digital/film photography, photo editing and print design skills *Great presentation skills creating visually appealing and concise presentations, proposals and brochures *PC/Mac literate: Word, Excel, Outlook, PhotoShop, InDesign, PowerPoint, MapPoint, Leo Software Experience 04/2011 to 12/2011 Assistant Director of Polar Expeditions Company Name - City , State Expedition sales and procurement: Sold polar adventure expeditions to global clientele and maintained client and vendor relationships. Communicated to clients the details of expeditions (cost, payments, what to expect, requirements & forms). Developed and contributed to the success of the largest South Pole season in the company's history. Negotiated vendor agreements and wrote industry related agreements. Managed and created project/expedition timelines. Created detailed expedition and client itineraries. Produced commission income and built industry-related partnerships. Created handbooks, expedition summaries, expedition blogs (wrote successful Greenland Crossing blog). Digital photography and video. Tracked client payments, invoicing, commissions, etc. Social media and networking. 03/2007 to 01/2012 Designer Company Name - City , State As an Independent Contractor I Produced direct marketing materials (brochures & catalogs) and established company branding. Responsibilities included;. Extensive photo editing and digital photography. Created layout, writing and design of successful direct marketing materials. 03/2004 to 01/2009 Executive Assistant/Loan Closer Company Name - City , State Worked closely with Executive VP/Principal, Assistant VP, CFO, development, analyst, property management, prestigious investors and third party clients in a deadline-driven setting to ensure successful financing of commercial investments. Managed highly confidential information, executive calendar and supervised project timelines. Photographed commercial properties for use in proposals and finance/investor packages. Created finance/investor packages that successfully gained lender financing and investor support. Managed due diligence involving lenders, third party inspectors, appraisers and attorneys. Administered multiple loan closings in cooperation with investors, attorneys, lenders and title companies. Developed mortgage section of database software in conjunction with LeoSoftware. Drafted agreements and managed details of confidential paperwork simultaneously on multiple deals. Oversaw deal calendar and coordinated all projects from conception to close. Maintained extensive closing book library. Entertained clients at events and managed event planning/organization including invitation designs. Managed closings totaling $300 million in 2007. 04/2000 to 06/2003 Public Relations Associate Company Name - City , State Managed event/meeting logistics and travel nationally and internationally. Organized confidential meetings with high-profile political clients. Conducted talent management and media for grand openings across the U.S. Client research and significant participant in strategy sessions. Arranged media meet and greet opportunities for executive and political clients. Media outreach: Contacted and placed T.V., radio and print media at prestigious events. Drafted media releases, proofed/edited proposals and associated written materials. Created format/compiled data for confidential survey distributed by the Illinois Department of Public Health. 08/1999 to 03/2000 Image Coordinator Company Name - City , State Managed images (film & digital) for business-to-business catalogs, fliers and newspaper ads. Assisted direction of photo shoots. Retouched low-res images and communicated retouching guidelines to in-house staff and print vendors. Edited layouts; prepared fliers, ads and catalogs for print; and coordinated the use of stock photography. Managed multiple projects and vendor relations in a highly deadline driven agency. Creative personnel communicator (art directors, photo department, designers and account managers). 04/1998 to 08/1999 Assistant Company Name - City , State Assisted directors, board of directors and human resources. Key participant in the development of fundraising events, including staffing events such as the annual benefit concert which gained support for the Jewish Community Centers. Drafted employee resource book, assisted in hiring office clerks, organized board meetings and other functions. Education Bachelor of Arts : Photography & Fiction Writing Columbia College Chicago - City , State GPA: Dean's List Dean's List Spring 1999 Skills photo, PhotoShop, ads, analyst, art, agency, book, branding, brochures, catalogs, closing, concise, clientele, Client, clients, database software, Digital photography, direct marketing, direction, due diligence, event planning, film, finance, financing, forms, fundraising, hiring, human resources, InDesign, investments, invoicing, layout, logistics, Mac, materials, meetings, Excel, office, Outlook, PowerPoint, Word, communicator, networking, newspaper, personnel, photo editing, photography, presentations, presentation skills, print design, print media, procurement, property management, proposals, Public Health, radio, research, sales, staffing, strategy, vendor relations, video, written Desktop Publishing Software: Photoshop, InDesign
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME785935780" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_785935780_1_509881355" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="785935780FNAM1"> </span> <span> </span> <span class="field" id="785935780LNAM1"> ASSISTANT DIRECTOR OF POLAR EXPEDITIONS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM785935784" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM785935784"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_785935784_1_509881366" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="785935784FRFM1"> To acquire an executive assistant position with a dynamic company. My detailed project management, writing, creative and communication experience will allow me to take a leadership role in managing multiple responsibilities.</div> </div> </div> <div class="section" id="SECTION_HILT785935785" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT785935785"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_785935785_1_509881367" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="785935785SKC11"> Strong digital/film photography, photo editing and print design skills *Great presentation skills creating visually appealing and concise presentations, proposals and brochures *PC/Mac literate: Word, Excel, Outlook, PhotoShop, InDesign, PowerPoint, MapPoint, Leo Software</td> <td class="field twocol_2" id="785935785SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM785936180" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR785935782" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR785935782"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_785935782_1_509881358" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD1"> 04/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT1"> 12/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT1"> Assistant Director of Polar Expeditions</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES1" itemprop="description"> <ul> <li> Expedition sales and procurement: Sold polar adventure expeditions to global clientele and maintained client and vendor relationships.</li> <li> Communicated to clients the details of expeditions (cost, payments, what to expect, requirements &amp; forms).</li> <li> Developed and contributed to the success of the largest South Pole season in the company's history.</li> <li> Negotiated vendor agreements and wrote industry related agreements.</li> <li> Managed and created project/expedition timelines.</li> <li> Created detailed expedition and client itineraries.</li> <li> Produced commission income and built industry-related partnerships.</li> <li> Created handbooks, expedition summaries, expedition blogs (wrote successful Greenland Crossing blog).</li> <li> Digital photography and video.</li> <li> Tracked client payments, invoicing, commissions, etc.</li> <li> Social media and networking.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_785935782_2_509881357" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD2"> 03/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT2"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT2"> Designer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES2" itemprop="description"> <ul> <li> As an Independent Contractor I Produced direct marketing materials (brochures &amp; catalogs) and established company branding.</li> <li> Responsibilities included;.</li> <li> Extensive photo editing and digital photography.</li> <li> Created layout, writing and design of successful direct marketing materials.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_785935782_3_509881359" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD3"> 03/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT3"> 01/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT3"> Executive Assistant/Loan Closer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES3" itemprop="description"> <ul> <li> Worked closely with Executive VP/Principal, Assistant VP, CFO, development, analyst, property management, prestigious investors and third party clients in a deadline-driven setting to ensure successful financing of commercial investments.</li> <li> Managed highly confidential information, executive calendar and supervised project timelines.</li> <li> Photographed commercial properties for use in proposals and finance/investor packages.</li> <li> Created finance/investor packages that successfully gained lender financing and investor support.</li> <li> Managed due diligence involving lenders, third party inspectors, appraisers and attorneys.</li> <li> Administered multiple loan closings in cooperation with investors, attorneys, lenders and title companies.</li> <li> Developed mortgage section of database software in conjunction with LeoSoftware.</li> <li> Drafted agreements and managed details of confidential paperwork simultaneously on multiple deals.</li> <li> Oversaw deal calendar and coordinated all projects from conception to close.</li> <li> Maintained extensive closing book library.</li> <li> Entertained clients at events and managed event planning/organization including invitation designs.</li> <li> Managed closings totaling $300 million in 2007.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_785935782_4_509881360" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD4"> 04/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT4"> 06/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT4"> Public Relations Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES4" itemprop="description"> <ul> <li> Managed event/meeting logistics and travel nationally and internationally.</li> <li> Organized confidential meetings with high-profile political clients.</li> <li> Conducted talent management and media for grand openings across the U.S.</li> <li> Client research and significant participant in strategy sessions.</li> <li> Arranged media meet and greet opportunities for executive and political clients.</li> <li> Media outreach: Contacted and placed T.V., radio and print media at prestigious events.</li> <li> Drafted media releases, proofed/edited proposals and associated written materials.</li> <li> Created format/compiled data for confidential survey distributed by the Illinois Department of Public Health.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_785935782_5_509881361" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD5"> 08/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT5"> 03/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT5"> Image Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES5" itemprop="description"> <ul> <li> Managed images (film &amp; digital) for business-to-business catalogs, fliers and newspaper ads.</li> <li> Assisted direction of photo shoots.</li> <li> Retouched low-res images and communicated retouching guidelines to in-house staff and print vendors.</li> <li> Edited layouts; prepared fliers, ads and catalogs for print; and coordinated the use of stock photography.</li> <li> Managed multiple projects and vendor relations in a highly deadline driven agency.</li> <li> Creative personnel communicator (art directors, photo department, designers and account managers).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_785935782_6_509881363" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="785935782JSTD6"> 04/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="785935782EDDT6"> 08/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="785935782JTIT6"> Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="785935782COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="785935782JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935782JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="785935782JDES6" itemprop="description"> <ul> <li> Assisted directors, board of directors and human resources.</li> <li> Key participant in the development of fundraising events, including staffing events such as the annual benefit concert which gained support for the Jewish Community Centers.</li> <li> Drafted employee resource book, assisted in hiring office clerks, organized board meetings and other functions.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC785935783" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC785935783"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_785935783_1_509881365" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="785935783GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="785935783DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="785935783STUY1"> Photography &amp; Fiction Writing</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="785935783SCHO1" itemprop="name"> Columbia College Chicago</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="785935783SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="785935783SSTA1"> State</span> <span class="joblocation jobstate" id="785935783SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="785935783GRPA1"> Dean's List</span> </span> <span class="paddedline"> <span class="field" id="785935783FRFM1"> Dean's List Spring 1999</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL785935786" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL785935786"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_785935786_1_509881368" style="padding-top:0px;"> <div class="field singlecolumn" id="785935786FRFM1"> photo, PhotoShop, ads, analyst, art, agency, book, branding, brochures, catalogs, closing, concise, clientele, Client, clients, database software, Digital photography, direct marketing, direction, due diligence, event planning, film, finance, financing, forms, fundraising, hiring, human resources, InDesign, investments, invoicing, layout, logistics, Mac, materials, meetings, Excel, office, Outlook, PowerPoint, Word, communicator, networking, newspaper, personnel, photo editing, photography, presentations, presentation skills, print design, print media, procurement, property management, proposals, Public Health, radio, research, sales, staffing, strategy, vendor relations, video, written<ul> <li class=""> Desktop Publishing Software: Photoshop, InDesign</li> </ul> </div> </div> </div> </div>
PUBLIC-RELATIONS
85,417,107
HIRING MANAGER/RECRUITING MANAGER Summary Self-motivated Human Resources Professional with 9+ years Healthcare and Social Services Recruitment, Management Business Development, Marketing and Staffing experience. Expertise in locating highly qualified candidates for a comprehensive variety of clinical and non-clinical positions. Exceptional interpersonal skills with a focus on team synergies and a drive to achieve organizational goals. Skills Microsoft office (10+ years), Talent Acquisition, Talent Management, Recruiting, Staffing, Business Development, Training and Development (10+ years) GROUPS Society for Human Resource Management January 2015 to Present Languages Fluent in English, Russian, Romanian  Experience Hiring Manager/Recruiting Manager 03/2017 to Current Company Name City , State Managed and lead a team of professional recruiters through coaching and training. Developed and execute recruiting plans and recruiting outreach programs Partnered with Hiring Managers, and Director of HR to determine hiring needs and strategies. Coached hiring managers on recruiting process and procedures. Conducted full life-cycle recruiting to support different departments within the organization. Developed inclusive recruiting and sourcing strategies to identify and attract top talent. Managed interview activity at all phases of the recruiting process. Ensured consistent communication regarding candidate search and status to all parties through all phases of recruiting process. Directed offer process, including reference checks, salary recommendations, offer letter generations and offer responses. Ensured all jobs are posted and maintained in accordance with company policy Managed internal and external job board functionality and works with vendors to troubleshoot issues. Managed vendor relationships and oversees annual contract renewals and budget. Managed team recruiting metrics and oversees distribution of weekly requisition reports to management. Worked closely with Communications to develop recruiting materials and brochures. Conducted regular follow with hiring managers to determine the effectiveness of recruiting plans and implementations. Developed and implements social media recruiting strategies. Oversaw company hiring events and initiatives. Recruiting Manager 11/2015 to 02/2017 Company Name City , State Managed a team of recruiters and report on recruiting performance Advise Hiring Managers on interviewing techniques Research and choose different healthcare job advertising options Identify and acquire top talent for: different clinical and none clinical positions. Determine appropriate salary for new hires, promotions and transfers. Educated clients regarding latest Labor Market trends, wages, benefits and realistic expectations and trends in today's job market. Develop, implement, and monitor training programs for new hires. Conduct orientations with new hires and performance evaluation performance. Partner with hiring managers, and directors to identify trends in recruitment and retention in order to predict future needs. Provide professional coaching to employees seeking career advancement or a career change. Complete workforce planning, established pipelines using passive candidate sourcing, consistently. develops New Business and grow existing with accounts for the agency with different hospitals, nursing homes and New York state facilities. Proven track record of sourcing, screening, short listing, interviewing, salary negotiation and hiring of Healthcare and nursing professionals for various local and travel nursing positions; In charge of managing multiple accounts affiliated with hospitals, ambulatory care centers, state facilities and. government agencies nationwide. Senior Healthcare Recruiter 06/2014 to 09/2015 Company Name City , State Work collaboratively with Program Managers, Directors Sales Personnel, Clients and Candidates in managing requisitions and matching the right candidates to positions. Training and Development Recruit both clinical and non-clinical positions such as: hospital nurses, school nurse, Case Workers.,. Social Workers, PA's, Pharmacists, Respiratory Therapists Administrative Assistants, Physical Therapist and Occupational Therapist, PTA, OTA, Speech Therapists and Case Managers. Full Cycle Recruiting and On-Boarding to include, Identifying, screening, interviewing, and presenting to both contract and permanent positions. Responsible for hiring and firing of contract worker; posting new positions using various tools such as CareerBuilder, Linked In, internal postings, etc. On boarding responsibilities include I-9 documents, Tax Forms, Reference Checks, as well as Education Verification, Pre-employment Physical and Drug Toxicology Interface with both clients and candidates on a daily basis Utilize Applicant Tracking System (Job diva), to upload new requisitions and log. candidates information. Use other external databases depending on each clients need. Human Resource Specialist-temp 11/2013 to 07/2014 Company Name City , State Responsible for assisting HR with internal compliance on all teachers, therapists and social workers, ensuring that all appropriate billing and session/progress notes and documents were received and submitted within deadlines, processing referrals from various sources, and placing appropriate. therapists, evaluators and/or counselors per scheduling requirements and timeframes. Maintained therapist schedules for utilization when scheduling caseload for CPSE and CSE-related services. Coordinated with District Administrators, clients and parents on any potential issue associated with provided services. Managed all documentation and collaborated with the Program Director and team members to achieve solutions. Maintained therapist and teacher forms, certification, clearance, letter of reference, etc. Interviewed, screened and placed, nurses, Social Workers, Special Education teachers, Occupational, Speech and Physical Therapists in different facilities. Communicated with clients and managed all of the rehab and nursing home accounts. Human Resource Specialist 04/2010 to 07/2013 Company Name City , State Provided resource management and recruitment to fill therapy job openings, including candidate sourcing, screening, interviewing and checking. Sourced and identified therapists and teachers through a high volume outbound calls and meetings. Utilized resources to attract qualified professionals and process application. Managed intern program by conducting orientations, scheduling rotations and assignments, monitoring intern job contributions, coaching new teachers, and advising managers on training and coaching. Developed strong rapport with high-level and entry level candidates, ensured compliance of new hires was current. Program Coordinator 03/2007 to 02/2010 Company Name City , State Oversaw all aspects of staff performance, conducted performance evaluation, enforced progressive discipline and mediated staff disputes and grievance procedures in accordance with state and federal laws. Performed on-call responsibilities to cover scheduling adjustments. Maintained and updated associate health records for all associates and contact list for all personnel. Administered training and managed relationship with providers and other clinicians. Staffed services as planned by the city facilitated staff schedule and performed internal audit of cases and services. Sourced and recruited therapists, and provided candidate sourcing, screening, interviewing and reference checking. Ensured all providers complied with the Early Intervention rules and regulations. Education and Training Bachelor's : Communications 2009 LONG ISLAND UNIVERSITY Communications MBA : Business Administration Long Island University-virtual HR and Healthcare Management Concentration United States online Healthcare Compliance Certificate-Quinnipiac School of Business-online Skills Recruiting Talent Management Account Management Business Development and Sales ATS experience with various programs Activities and Honors Society for Human Resources  Additional Information  Authorized to work in the US for any employer.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME988347232" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_988347232_1_654272590" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="988347232FNAM1"> </span> <span> </span> <span class="field lName" id="988347232LNAM1"> HIRING MANAGER/RECRUITING MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM988347227" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM988347227"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347227_1_654271045" style="padding-top:0px;"> <div class="field singlecolumn" id="988347227FRFM1"> Self-motivated Human Resources Professional with 9+ years Healthcare and Social Services Recruitment, Management Business Development, Marketing and Staffing experience. Expertise in locating highly qualified candidates for a comprehensive variety of clinical and non-clinical positions. Exceptional interpersonal skills with a focus on team synergies and a drive to achieve organizational goals.</div> </div> </div> <div class="section" id="SECTION_HILT988347229" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT988347229"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347229_1_654271047" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="988347229SKC11"> Microsoft office (10+ years), Talent Acquisition, Talent Management, Recruiting, Staffing, Business Development, Training and Development (10+ years) GROUPS Society for Human Resource Management January 2015 to Present</td> <td class="field twocol_2" id="988347229SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_LANG988347228" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG988347228"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347228_1_654271046" style="padding-top:0px;"> <div class="field singlecolumn" id="988347228FRFM1"> Fluent in English, Russian, Romanian </div> </div> </div> <div class="section" id="SECTION_EXPR988347225" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR988347225"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347225_1_654271036" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT1"> Hiring Manager/Recruiting Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD1"> 03/2017</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES1" itemprop="description"> <ul> <li> Managed and lead a team of professional recruiters through coaching and training.</li> <li> Developed and execute recruiting plans and recruiting outreach programs Partnered with Hiring Managers, and Director of HR to determine hiring needs and strategies.</li> <li> Coached hiring managers on recruiting process and procedures.</li> <li> Conducted full life-cycle recruiting to support different departments within the organization.</li> <li> Developed inclusive recruiting and sourcing strategies to identify and attract top talent.</li> <li> Managed interview activity at all phases of the recruiting process.</li> <li> Ensured consistent communication regarding candidate search and status to all parties through all phases of recruiting process.</li> <li> Directed offer process, including reference checks, salary recommendations, offer letter generations and offer responses.</li> <li> Ensured all jobs are posted and maintained in accordance with company policy Managed internal and external job board functionality and works with vendors to troubleshoot issues.</li> <li> Managed vendor relationships and oversees annual contract renewals and budget.</li> <li> Managed team recruiting metrics and oversees distribution of weekly requisition reports to management.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -53px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Worked closely with Communications to develop recruiting materials and brochures.</li> <li> Conducted regular follow with hiring managers to determine the effectiveness of recruiting plans and implementations.</li> <li> Developed and implements social media recruiting strategies.</li> <li> Oversaw company hiring events and initiatives.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347225_2_654271037" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT2"> Recruiting Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD2"> 11/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT2"> 02/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES2" itemprop="description"> <ul> <li> Managed a team of recruiters and report on recruiting performance Advise Hiring Managers on interviewing techniques Research and choose different healthcare job advertising options Identify and acquire top talent for: different clinical and none clinical positions.</li> <li> Determine appropriate salary for new hires, promotions and transfers.</li> <li> Educated clients regarding latest Labor Market trends, wages, benefits and realistic expectations and trends in today's job market.</li> <li> Develop, implement, and monitor training programs for new hires.</li> <li> Conduct orientations with new hires and performance evaluation performance.</li> <li> Partner with hiring managers, and directors to identify trends in recruitment and retention in order to predict future needs.</li> <li> Provide professional coaching to employees seeking career advancement or a career change.</li> <li> Complete workforce planning, established pipelines using passive candidate sourcing, consistently.</li> <li> develops New Business and grow existing with accounts for the agency with different hospitals, nursing homes and New York state facilities.</li> <li> Proven track record of sourcing, screening, short listing, interviewing, salary negotiation and hiring of Healthcare and nursing professionals for various local and travel nursing positions; In charge of managing multiple accounts affiliated with hospitals, ambulatory care centers, state facilities and.</li> <li> government agencies nationwide.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347225_3_654271038" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT3"> Senior Healthcare Recruiter</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD3"> 06/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT3"> 09/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES3" itemprop="description"> <ul> <li> Work collaboratively with Program Managers, Directors Sales Personnel, Clients and Candidates in managing requisitions and matching the right candidates to positions.</li> <li> Training and Development Recruit both clinical and non-clinical positions such as: hospital nurses, school nurse, Case Workers.,.</li> <li> Social Workers, PA's, Pharmacists, Respiratory Therapists Administrative Assistants, Physical Therapist and Occupational Therapist, PTA, OTA, Speech Therapists and Case Managers.</li> <li> Full Cycle Recruiting and On-Boarding to include, Identifying, screening, interviewing, and presenting to both contract and permanent positions.</li> <li> Responsible for hiring and firing of contract worker; posting new positions using various tools such as CareerBuilder, Linked In, internal postings, etc.</li> <li> On boarding responsibilities include I-9 documents, Tax Forms, Reference Checks, as well as Education Verification, Pre-employment Physical and Drug Toxicology Interface with both clients and candidates on a daily basis Utilize Applicant Tracking System (Job diva), to upload new requisitions and log.</li> <li> candidates information.</li> <li> Use other external databases depending on each clients need.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347225_4_654271039" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT4"> Human Resource Specialist-temp</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD4"> 11/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT4"> 07/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES4" itemprop="description"> <ul> <li> Responsible for assisting HR with internal compliance on all teachers, therapists and social workers, ensuring that all appropriate billing and session/progress notes and documents were received and submitted within deadlines, processing referrals from various sources, and placing appropriate.</li> <li> therapists, evaluators and/or counselors per scheduling requirements and timeframes.</li> <li> Maintained therapist schedules for utilization when scheduling caseload for CPSE and CSE-related services.</li> <li> Coordinated with District Administrators, clients and parents on any potential issue associated with provided services.</li> <li> Managed all documentation and collaborated with the Program Director and team members to achieve solutions.</li> <li> Maintained therapist and teacher forms, certification, clearance, letter of reference, etc.</li> <li> Interviewed, screened and placed, nurses, Social Workers, Special Education teachers, Occupational, Speech and Physical Therapists in different facilities.</li> <li> Communicated with clients and managed all of the rehab and nursing home accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347225_5_654271040" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT5"> Human Resource Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD5"> 04/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT5"> 07/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES5" itemprop="description"> <ul> <li> Provided resource management and recruitment to fill therapy job openings, including candidate sourcing, screening, interviewing and checking.</li> <li> Sourced and identified therapists and teachers through a high volume outbound calls and meetings.</li> <li> Utilized resources to attract qualified professionals and process application.</li> <li> Managed intern program by conducting orientations, scheduling rotations and assignments, monitoring intern job contributions, coaching new teachers, and advising managers on training and coaching.</li> <li> Developed strong rapport with high-level and entry level candidates, ensured compliance of new hires was current.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347225_6_654271041" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="988347225JTIT6"> Program Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="988347225JSTD6"> 03/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="988347225EDDT6"> 02/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="988347225COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="988347225JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="988347225JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="988347225JDES6" itemprop="description"> <ul> <li> Oversaw all aspects of staff performance, conducted performance evaluation, enforced progressive discipline and mediated staff disputes and grievance procedures in accordance with state and federal laws.</li> <li> Performed on-call responsibilities to cover scheduling adjustments.</li> <li> Maintained and updated associate health records for all associates and contact list for all personnel.</li> <li> Administered training and managed relationship with providers and other clinicians.</li> <li> Staffed services as planned by the city facilitated staff schedule and performed internal audit of cases and services.</li> <li> Sourced and recruited therapists, and provided candidate sourcing, screening, interviewing and reference checking.</li> <li> Ensured all providers complied with the Early Intervention rules and regulations.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC988347226" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC988347226"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347226_1_654271042" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="988347226DGRE1" itemprop="name"> Bachelor's</span> <span> : </span> <span class="programline" id="988347226STUY1"> Communications</span> <span class="datesWrapper"> <span class="jobdates" id="988347226GRYR1"> 2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="988347226SCHO1" itemprop="name"> LONG ISLAND UNIVERSITY</span> </span> <span class="paddedline"> <span class="field" id="988347226FRFM1"> Communications</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347226_2_654271043" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="988347226DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="988347226STUY2"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="988347226SCHO2" itemprop="name"> Long Island University-virtual</span> </span> <span class="paddedline"> <span class="field" id="988347226FRFM2"> HR and Healthcare Management Concentration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_988347226_3_654271044" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="988347226DGRE3" itemprop="name"> United States online Healthcare Compliance Certificate-Quinnipiac School of Business-online</span> <span class="programline" id="988347226STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="988347226SCHO3" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="988347226FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL988347230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL988347230"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347230_1_654271048" style="padding-top:0px;"> <div class="field singlecolumn" id="988347230FRFM1"> <div> Recruiting</div> <div> Talent Management</div> <div> Account Management</div> <div> Business Development and Sales</div> <div> ATS experience with various programs</div> </div> </div> </div> <div class="section" id="SECTION_AFIL988347233" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL988347233"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347233_1_654271876" style="padding-top:0px;"> <div class="field singlecolumn" id="988347233FRFM1"> Society for Human Resources </div> </div> </div> <div class="section" id="SECTION_ADDI988347231" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI988347231"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_988347231_1_654271049" style="padding-top:0px;"> <div class="field singlecolumn" id="988347231FRFM1"> <ul> <li>  Authorized to work in the US for any employer.<br/> </li> </ul> </div> </div> </div> </div>
HEALTHCARE
38,698,573
HUMAN RESOURCES PROFESSIONAL Professional Summary Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multitask effectively. Skills Networking and Partnership Development Decision Making Report Preparation Human Resources Management Systems Procedure Compliance In-Person and Telephone Interviewing Employment Data Tracking New Hire Onboarding & Orientation Termination Documentation Conflict Resolution Documentation and Recordkeeping Willingness to Learn Remote Conferencing and Communication Microsoft Office Employee and Applicant Assessment Work History 07/2018 to 01/2021 Human Resources professional Company Name – City , State With hands on experience in distribution environment. Employee Relations/Conflict Resolution and Policy/Process guidance. Initial workforce hiring, pre-acquisition due diligence and post-acquisition HR integration. Completed 2 days of onboarding process every week. Ranging from initial presentation on companies' policies and overview, to revising e-verify process, making badges, and assuring system certifications (FDU) were completed upon starting in their new role. Managed and updated personnel files for old and new hires in the Human Resources Information System database (Lawson). Assessed and streamlined training coach program to drive consistency of company's processes. Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as a great driving force behind DC employee-retention rate within an industry where high turnover is the norm. Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours. Completed our distribution's weekly reporting while assuring it was sent to corporate in a timely manner. Weekly reporting consisted of planned vs actual, terminations for the prior week, and new hires that were onboarded. Oversaw 300+ associates pay, onboarding, and relocation to other departments and facilities. Assured managers sent in time details report for their direct reports. Upon received it would be revised daily to make any necessary revisions in Kronos. Took part in various meetings ranging from union sensitivity training, hr meetings regarding program rollouts, staffing meetings, and concluding final decisions on any investigation that took place Unemployment claims and meditation were completed with a 94% success rate. Provided various resources to associates. Including work number information, tuition reimbursement access, and information on how to adjust form of payment. Managed all aspects of leave administration, and health benefits for over 300 employees. Created various spreadsheet & documents to streamline efficient workflow. Provided support and assistance to management team on handling and resolving Human Resource issues. Interviewed, counseled and terminated employees to provide exceptional performance and a safe / motivating workplace. HRIS software (Lawson, Kronos, Pro watch, Myinfo). 07/2016 to 10/2017 Onsite Supervisor Company Name – City , State Worked on behalf of Best Candiates (Staffing agency) providing top notch service to Park West (Client). Oversaw 200 employees. Filled out applications & inserted in the COATS software. Interviewed, counseled, and terminated employees to provide exceptional performance and a safe / motivating workplace. Assure all employees are present every shift and on time in the beginning of the shift and when they come back from any breaks. If absent needed to have justified reasons for missing or provide warning. Upon employment I needed to learn the warning system Park West operated on. Assure all employees are following protocol when handling art pieces and tools. Looking out for the safety of employees. All employees had to have proper uniform & equipment to operate efficiently. Kept files up to date with employee information in the software system & excel template. Had to provide documentation when employees want to request vacation time or refused medical attention which I created. Kept proper documentation of employees excused absences, vacation requests, refusal of medical attention, & file of accident / incident report. Inserted employee hours & pay rate on Excel sheet. 01/2015 to 07/2016 Negotiator Company Name – City , State Responsible for maintaining 250 files. According to the file I would start up or continue the mitigation process with lender on behalf of client's. Photocopied, verified, & faxed paperwork. Prepared packages, spoke with lenders and clients. Submitted various forms and documents on client's behalf to lenders in hopes of receiving a modification. Answered various calls at a time and solved all questions and concerns in a timely matter. Education Business Administration Miami Dade College - City GPA: 3.0 High School Diploma Mater Academy Charter High School - City , State GPA: 3.1 Languages English : Native or Bilingual English : Native or Bilingual Spanish : Native or Bilingual Spanish : Native or Bilingual
<div class="MPR skn-hrt1 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section notdraggable firstsection" id="SECTION_NAMEd512f0de-73a1-472b-8bd2-8f3879401594"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_d512f0de-73a1-472b-8bd2-8f3879401594_1_0e51db16-c14c-4947-9f9c-de5cc0454c34" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="d512f0de-73a1-472b-8bd2-8f3879401594FNAM1"> </span> <span> </span> <span class="field" id="d512f0de-73a1-472b-8bd2-8f3879401594LNAM1"> HUMAN RESOURCES PROFESSIONAL</span> </div> </div> </div> <div class="section" id="SECTION_SUMM9efae4aa-6fcb-48b8-8849-25072ca7ce3c"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM9efae4aa-6fcb-48b8-8849-25072ca7ce3c"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9efae4aa-6fcb-48b8-8849-25072ca7ce3c_1_715e9919-26aa-47c8-a8ac-76465fb659f3" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="9efae4aa-6fcb-48b8-8849-25072ca7ce3cFRFM1"> <p> Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multitask effectively.</p> </div> </div> </div> <div class="section" id="SECTION_HILTf8604f53-6908-4494-a8ac-3ca199264c19"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILTf8604f53-6908-4494-a8ac-3ca199264c19"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_f8604f53-6908-4494-a8ac-3ca199264c19_1_43af015f-0f82-4323-a815-80133d24ff4f" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="f8604f53-6908-4494-a8ac-3ca199264c19SKC11"> <ul> <li> Networking and Partnership Development</li> <li> Decision Making</li> <li> Report Preparation</li> <li> Human Resources Management Systems</li> <li> Procedure Compliance</li> <li> In-Person and Telephone Interviewing</li> <li> Employment Data Tracking</li> <li> New Hire Onboarding &amp; Orientation</li> </ul> </td> <td class="field twocol_2" id="f8604f53-6908-4494-a8ac-3ca199264c19SKC21"> <ul> <li> Termination Documentation</li> <li> Conflict Resolution</li> <li> Documentation and Recordkeeping</li> <li> Willingness to Learn</li> <li> Remote Conferencing and Communication</li> <li> Microsoft Office</li> <li> Employee and Applicant Assessment</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRc27498e0-09ba-4bfa-9593-5b6b9f83477e"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPRc27498e0-09ba-4bfa-9593-5b6b9f83477e"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_c27498e0-09ba-4bfa-9593-5b6b9f83477e_1_3df56371-6143-4f7c-8b98-3118d4bfc55d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTD1"> 07/2018</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eEDDT1"> 01/2021</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJTIT1"> Human Resources professional</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eCOMP1" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCNT1"> </span> <br/> </span> <span class="jobline" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJDES1" itemprop="description"> <ul> <li> With hands on experience in distribution environment.</li> <li> Employee Relations/Conflict Resolution and Policy/Process guidance.</li> <li> Initial workforce hiring, pre-acquisition due diligence and post-acquisition HR integration.</li> <li> Completed 2 days of onboarding process every week. Ranging from initial presentation on companies' policies and overview, to revising e-verify process, making badges, and assuring system certifications (FDU) were completed upon starting in their new role.</li> <li> Managed and updated personnel files for old and new hires in the Human Resources Information System database (Lawson).</li> <li> Assessed and streamlined training coach program to drive consistency of company's processes.</li> <li> Fostered a teamwork environment conducive to positive dialogue across the organization.</li> <li> Personal efforts were cited as a great driving force behind DC employee-retention rate within an industry where high turnover is the norm.</li> <li> Saved company thousands of dollars every month by reducing reliance on employment agencies.</li> <li> Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours.</li> <li> Completed our distribution's weekly reporting while assuring it was sent to corporate in a timely manner.</li> <li> Weekly reporting consisted of planned vs actual, terminations for the prior week, and new hires that were onboarded.</li> <li> Oversaw 300+ associates pay, onboarding, and relocation to other departments and facilities.</li> <li> Assured managers sent in time details report for their direct reports.</li> <li> Upon received it would be revised daily to make any necessary revisions in Kronos.</li> <li> Took part in various meetings ranging from union sensitivity training, hr meetings regarding program rollouts, staffing meetings, and concluding final decisions on any investigation that took place Unemployment claims and meditation were completed with a 94% success rate.</li> <li> Provided various resources to associates.</li> <li> Including work number information, tuition reimbursement access, and information on how to adjust form of payment.</li> <li> Managed all aspects of leave administration, and health benefits for over 300 employees.</li> <li> Created various spreadsheet &amp; documents to streamline efficient workflow.</li> <li> Provided support and assistance to management team on handling and resolving Human Resource issues.</li> <li> Interviewed, counseled and terminated employees to provide exceptional performance and a safe / motivating workplace.</li> <li> HRIS software (Lawson, Kronos, Pro watch, Myinfo).</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c27498e0-09ba-4bfa-9593-5b6b9f83477e_2_4621b358-2ff2-484a-9836-ceecf4447c3c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTD2"> 07/2016</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eEDDT2"> 10/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJTIT2"> Onsite Supervisor</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eCOMP2" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCNT2"> </span> <br/> </span> <span class="jobline" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJDES2" itemprop="description"> <ul> <li> Worked on behalf of Best Candiates (Staffing agency) providing top notch service to Park West (Client).</li> <li> Oversaw 200 employees.</li> <li> Filled out applications &amp; inserted in the COATS software.</li> <li> Interviewed, counseled, and terminated employees to provide exceptional performance and a safe / motivating workplace.</li> <li> Assure all employees are present every shift and on time in the beginning of the shift and when they come back from any breaks.</li> <li> If absent needed to have justified reasons for missing or provide warning.</li> <li> Upon employment I needed to learn the warning system Park West operated on.</li> <li> Assure all employees are following protocol when handling art pieces and tools.</li> <li> Looking out for the safety of employees.</li> <li> All employees had to have proper uniform &amp; equipment to operate efficiently.</li> <li> Kept files up to date with employee information in the software system &amp; excel template.</li> <li> Had to provide documentation when employees want to request vacation time or refused medical attention which I created.</li> <li> Kept proper documentation of employees excused absences, vacation requests, refusal of medical attention, &amp; file of accident / incident report.</li> <li> Inserted employee hours &amp; pay rate on Excel sheet.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_c27498e0-09ba-4bfa-9593-5b6b9f83477e_3_2f857186-524f-4cec-beda-2a46f588bea7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTD3"> 01/2015</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eEDDT3"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJTIT3"> Negotiator</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eCOMP3" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJCNT3"> </span> <br/> </span> <span class="jobline" id="c27498e0-09ba-4bfa-9593-5b6b9f83477eJDES3" itemprop="description"> <ul> <li> Responsible for maintaining 250 files.</li> <li> According to the file I would start up or continue the mitigation process with lender on behalf of client's.</li> <li> Photocopied, verified, &amp; faxed paperwork.</li> <li> Prepared packages, spoke with lenders and clients.</li> <li> Submitted various forms and documents on client's behalf to lenders in hopes of receiving a modification.</li> <li> Answered various calls at a time and solved all questions and concerns in a timely matter.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC3f3e28ed-a603-4931-a1e6-af055f842263"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC3f3e28ed-a603-4931-a1e6-af055f842263"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_3f3e28ed-a603-4931-a1e6-af055f842263_1_02a990bd-180b-4db4-a0ce-e6f035d1fa94" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span format="%m/%Y" id="3f3e28ed-a603-4931-a1e6-af055f842263GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="3f3e28ed-a603-4931-a1e6-af055f842263DGRE1" itemprop="name"> </span> <span class="programline" id="3f3e28ed-a603-4931-a1e6-af055f842263STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="3f3e28ed-a603-4931-a1e6-af055f842263SCHO1" itemprop="name"> Miami Dade College</span> <span> - </span> <span class="joblocation jobcity" id="3f3e28ed-a603-4931-a1e6-af055f842263SCIT1"> City</span> <span class="joblocation jobstate" id="3f3e28ed-a603-4931-a1e6-af055f842263SSTA1"> </span> <br/> </span> <span class="field" id="3f3e28ed-a603-4931-a1e6-af055f842263FRFM1"> <p> GPA: 3.0</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3f3e28ed-a603-4931-a1e6-af055f842263_2_074e6013-ad5e-4ac3-82ad-7822dfe8738c" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span format="%m/%Y" id="3f3e28ed-a603-4931-a1e6-af055f842263GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="3f3e28ed-a603-4931-a1e6-af055f842263DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="3f3e28ed-a603-4931-a1e6-af055f842263STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="3f3e28ed-a603-4931-a1e6-af055f842263SCHO2" itemprop="name"> Mater Academy Charter High School</span> <span> - </span> <span class="joblocation jobcity" id="3f3e28ed-a603-4931-a1e6-af055f842263SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="3f3e28ed-a603-4931-a1e6-af055f842263SSTA2"> State</span> <br/> </span> <span class="field" id="3f3e28ed-a603-4931-a1e6-af055f842263FRFM2"> <p> GPA: 3.1</p> </span> </div> </div> </div> <div class="section lang-sec infotilesec hide-colon" id="SECTION_LNGG470969c1-a76a-4cbe-b168-df478b4fdafe"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LNGG470969c1-a76a-4cbe-b168-df478b4fdafe"> Languages</div> </div> <div class="paragraph firstparagraph para_odd" id="PARAGRAPH_470969c1-a76a-4cbe-b168-df478b4fdafe_1_a57dda00-9325-4971-bafc-7d5e38023b0d" style="padding-top:0px;"> <div class="singlecolumn infobarpara"> <div class="field"> <span class="txt-bold" id="470969c1-a76a-4cbe-b168-df478b4fdafeFRFM1"> English</span> <span class="colon"> :</span> <span class="flt-right" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATG1"> </span> </div> <div class="rating-bar"> <div class="inner-rating" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATV1" style="width:100%" type="width" width="100%"> </div> </div> <div class="field field-ratt"> <span id="470969c1-a76a-4cbe-b168-df478b4fdafeRATT1"> Native or Bilingual</span> </div> </div> <div class="singlecolumn infotilepara"> <div class="field"> <span class="txt-bold" id="470969c1-a76a-4cbe-b168-df478b4fdafeFRFM1"> English</span> <span class="colon"> :</span> <span class="flt-right" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATG1"> </span> </div> <div class="sliced-rect"> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> </div> <div class="field field-ratt"> <span id="470969c1-a76a-4cbe-b168-df478b4fdafeRATT1"> Native or Bilingual</span> </div> </div> </div> <div class="paragraph para_even" id="PARAGRAPH_470969c1-a76a-4cbe-b168-df478b4fdafe_2_e0ff74f5-9015-4fab-910b-cddf557fa5f0" style="padding-top:0px;"> <div class="singlecolumn infobarpara"> <div class="field"> <span class="txt-bold" id="470969c1-a76a-4cbe-b168-df478b4fdafeFRFM2"> Spanish</span> <span class="colon"> :</span> <span class="flt-right" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATG2"> </span> </div> <div class="rating-bar"> <div class="inner-rating" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATV2" style="width:100%" type="width" width="100%"> </div> </div> <div class="field field-ratt"> <span id="470969c1-a76a-4cbe-b168-df478b4fdafeRATT2"> Native or Bilingual</span> </div> </div> <div class="singlecolumn infotilepara"> <div class="field"> <span class="txt-bold" id="470969c1-a76a-4cbe-b168-df478b4fdafeFRFM2"> Spanish</span> <span class="colon"> :</span> <span class="flt-right" id="470969c1-a76a-4cbe-b168-df478b4fdafeRATG2"> </span> </div> <div class="sliced-rect"> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> <div class="sliced-rect-tile ratvfill" id="FIELD_RATV" style=" width:calc(20% - 2.4px) " type="slicedrect" width=" calc(20% - 2.4px) "> </div> </div> <div class="field field-ratt"> <span id="470969c1-a76a-4cbe-b168-df478b4fdafeRATT2"> Native or Bilingual</span> </div> </div> </div> </div> </div>
ADVOCATE
20,819,838
SALES Summary To obtain a challenging position with an organization that offers the opportunity for professional growth and where I can contribute my knowledge and skills to benefit your company. Experience Sales April 2013 to December 2014 Company Name - City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business.   Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner. Sales Associate January 2013 to April 2013 Company Name - City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate November 2012 to January 2013 Company Name - City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate March 2011 to October 2012 Company Name - City , State Greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Sales Associate November 2010 to March 2011 Company Name - City , State greet customers in a prompt and professional manner. This may be in the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member. Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles. Answer the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Escort customers throughout the sales process according to automobile sales system that is in place at the dealership. Make follow up calls to past or potential customers. Ask for referrals and repeat business. Leasing consultant temp June 2010 to October 2011 Company Name - City , State Assisted in daily operations of an 800 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked with maintenance staff Prepared work orders. Leasing consultant January 2008 to January 2009 Company Name - City , State Assisted management in daily operations of a 250 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked directly with maintenance staff Prepared work orders. Owner , Manager January 2005 to January 2008 Company Name - City , State Responsible for daily operations of 100 seat restaurant Responsible for hiring/ firing of all employees Maintained daily/ weekly schedules Daily inventory of kitchen and bar supplies Oversaw all catering events Created business plan and marketing strategies Advertised Designed restaurant and menu Built client base. Education Diploma : Graphics Design , 2003 Lansdale School of Business - City , State , US Graphics Design Associates Degree : Office Operations Management , 2005 Lansdale School of Business Office Operations Management Pennsylvania Real Estate License : 2012 Schlicker Kratz R/E Institute Licensed Skills Ask, benefits, business plan, client, direction, features, firing, hiring, inventory, marketing strategies, Real Estate, sales, sales manager
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME699060044" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_699060044_1_453337620" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="699060044FNAM1"> </span> <span> </span> <span class="field" id="699060044LNAM1"> SALES</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM699060046" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM699060046"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060046_1_453337637" style="padding-top:0px;"> <div class="field singlecolumn" id="699060046FRFM1"> To obtain a challenging position with an organization that offers the opportunity for professional growth and where I can contribute my knowledge and skills to benefit your company.</div> </div> </div> <div class="section" id="SECTION_EXPR699060048" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR699060048"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060048_1_453337622" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT1"> Sales</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD1"> April 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT1"> December 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES1" itemprop="description"> <p align="LEFT"> Greet customers in a prompt and professional manner.</p> <p align="LEFT"> This may be in the showroom, outside on the lot or in the service or parts departments.</p> <p align="LEFT"> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</p> <p align="LEFT"> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</p> <p align="LEFT"> Answer the questions of the customers and assist them in every aspect of buying an automobile.</p> <p align="LEFT"> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</p> <p align="LEFT"> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</p> <p align="LEFT"> Make follow up calls to past or potential customers.</p> <p align="LEFT"> Ask for referrals and repeat business.<font>  </font> </p> <p> </p> <p align="LEFT"> <font> Contacted new and existing customers to discuss how their needs could be met with specific products and services.</font> </p> <p align="LEFT"> <font> Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements.</font> </p> <p align="LEFT"> <font> Responded to all customer inquiries in a timely manner.</font> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_2_453337625" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT2"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT2"> April 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES2" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_3_453337626" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT3"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD3"> November 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES3" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_4_453337627" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT4"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD4"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT4"> October 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES4" itemprop="description"> <ul> <li> Greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_5_453337628" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT5"> Sales Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD5"> November 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT5"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES5" itemprop="description"> <ul> <li> greet customers in a prompt and professional manner.</li> <li> This may be in the showroom, outside on the lot or in the service or parts departments.</li> <li> All customers regardless of their reason for being at the dealership will be greeted and directed to the proper department or staff member.</li> <li> Assist customers by helping them find a vehicle, test drive and demonstrate the features and benefits of vehicles.</li> <li> Answer the questions of the customers and assist them in every aspect of buying an automobile.</li> <li> Negotiate price, terms and conditions and follow the direction of the sales manager on duty.</li> <li> Escort customers throughout the sales process according to automobile sales system that is in place at the dealership.</li> <li> Make follow up calls to past or potential customers.</li> <li> Ask for referrals and repeat business.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_6_453337630" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT6"> Leasing consultant temp</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD6"> June 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT6"> October 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES6" itemprop="description"> <ul> <li> Assisted in daily operations of an 800 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked with maintenance staff Prepared work orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_7_453337631" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT7"> Leasing consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD7"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT7"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES7" itemprop="description"> <ul> <li> Assisted management in daily operations of a 250 unit apartment community Met with prospective tenants to show apartments Screened rental applicants Prepared lease agreements Collected rents and security deposits Responded to residents' concerns Worked directly with maintenance staff Prepared work orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060048_8_453337632" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="699060048JTIT8"> Owner , Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="699060048JSTD8"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="699060048EDDT8"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="699060048COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="699060048JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060048JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="699060048JDES8" itemprop="description"> <ul> <li> Responsible for daily operations of 100 seat restaurant Responsible for hiring/ firing of all employees Maintained daily/ weekly schedules Daily inventory of kitchen and bar supplies Oversaw all catering events Created business plan and marketing strategies Advertised Designed restaurant and menu Built client base.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC699060049" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC699060049"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060049_1_453337633" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY1"> Graphics Design</span> <span> , </span> <span class="jobdates" id="699060049GRYR1"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO1" itemprop="name"> Lansdale School of Business</span> <span> - </span> <span class="joblocation jobcity" id="699060049SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="699060049SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="699060049SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM1"> <p align="LEFT"> Graphics Design</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060049_2_453337634" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE2" itemprop="name"> Associates Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY2"> Office Operations Management</span> <span> , </span> <span class="jobdates" id="699060049GRYR2"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO2" itemprop="name"> Lansdale School of Business</span> <span class="joblocation jobcity" id="699060049SCIT2"> </span> <span class="joblocation jobstate" id="699060049SSTA2"> </span> <span class="joblocation jobstate" id="699060049SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM2"> <p align="LEFT"> Office Operations Management</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_699060049_3_453337635" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="699060049DGRE3" itemprop="name"> Pennsylvania Real Estate License</span> <span> : </span> <span class="programline" dependency="STUY" id="699060049STUY3"> </span> <span class="jobdates" id="699060049GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="699060049SCHO3" itemprop="name"> Schlicker Kratz R/E Institute Licensed</span> <span class="joblocation jobcity" id="699060049SCIT3"> </span> <span class="joblocation jobstate" id="699060049SSTA3"> </span> <span class="joblocation jobstate" id="699060049SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="699060049FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL699060058" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL699060058"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_699060058_1_453337638" style="padding-top:0px;"> <div class="field singlecolumn" id="699060058FRFM1"> <p align="LEFT"> Ask, benefits, business plan, client, direction, features, firing, hiring, inventory, marketing strategies, Real Estate, sales, sales manager</p> </div> </div> </div> </div>
SALES
51,588,273
SOFTWARE ENGINEERING MANAGER Summary Multifaceted technical career with 15+ years' track record of innovation and success. Accomplished, enthusiastic, and driven Software Engineer with a solid history of effective systems engineering in Client/Server/ Web / Enterprise software and SaaS / SOA development. Well recognized for strong leadership and project management abilities while leading cross-functional teams in fast-paced, competitive work environments. Willing to multitask on projects in personnel and database management and architecture/design. Highlights C#, ASP.NET, MVC, SQL, JavaScript, Java, Web Services, Agile, Scrum, ETL, PHP Tools: Visual Studio, SSRS, SSIS, IIS, SharePoint, Eclipse, Apache, Cognos, SQL Server, Oracle Experience Software Engineering Manager August 2011 to Current Company Name - City , State Orchestrate key internal IT developments for large-scale enterprise solutions while managing budgets and capacity planning company-wide. Cross-train a professional team of 10+ employees on software development using C#, ASP.NET and JavaScript, and SQL. Foster relationships between competitive organizations in order to coordinate cross-functional software, oversee career guidance/progress, and monitor success ratios. Senior Software Engineer April 2008 to August 2011 Company Name - City , State Coordinated highly responsive web-based software development using C#, ASP.NET and JavaScript, SQL and Dojo. Built loyalty and rapport as a result of strong written and verbal communication while overseeing, supporting, and enhancing existing systems and software. Strategically maintained department and enterprise Cognos reporting systems, along with system architecture/ design. Troubleshot database and reporting issues. Senior Software Engineer/Architect April 2003 to August 2008 Company Name - City , State Led teams in full life cycle software development using C#, ASP.NET and JavaScript, SQL as a result of strong expertise in supporting and enhancing existing legacy systems and software. Assigned to train others and maintain the department and enterprise Crystal reporting systems, along with system architecture and design. . Acquired further multi-department exposure as Development Manager at Matrix Bancorp, and Supervisor/ Developer at MCI WorldCom. Education Computer Science Information Systems UNIVERSITY OF LOUISIANA ASHFORD UNIVERSITY - City , State Computer Science Information Systems Skills ASP.NET, Agile, Apache, budgets, capacity planning, Cognos, competitive, Crystal, database, Eclipse, ETL, full life cycle, functional, PHP, IIS, Java, JavaScript, managing, C#, SharePoint, MVC, enterprise, Oracle, Developer, progress, rapport, reporting, Scrum, software development, SQL, SQL Server, Supervisor, system architecture, verbal communication, Visual Studio, written
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME871371721" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_871371721_1_570075681" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="871371721FNAM1"> </span> <span> </span> <span class="field" id="871371721LNAM1"> SOFTWARE ENGINEERING MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM871371725" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM871371725"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871371725_1_570075687" style="padding-top:0px;"> <div class="field singlecolumn" id="871371725FRFM1"> Multifaceted technical career with 15+ years' track record of innovation and success. Accomplished, enthusiastic, and driven Software Engineer with a solid history of effective systems engineering in Client/Server/ Web / Enterprise software and SaaS / SOA development. Well recognized for strong leadership and project management abilities while leading cross-functional teams in fast-paced, competitive work environments. Willing to multitask on projects in personnel and database management and architecture/design.</div> </div> </div> <div class="section" id="SECTION_HILT871371726" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT871371726"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871371726_1_570075688" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="871371726SKC11"> C#, ASP.NET, MVC, SQL, JavaScript, Java, Web Services, Agile, Scrum, ETL, PHP Tools: Visual Studio, SSRS, SSIS, IIS, SharePoint, Eclipse, Apache, Cognos, SQL Server, Oracle</td> <td class="field twocol_2 charspace" id="871371726SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM871371896" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR871371723" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR871371723"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871371723_1_570075683" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="871371723JTIT1"> Software Engineering Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="871371723JSTD1"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871371723EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="871371723COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="871371723JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871371723JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871371723JDES1" itemprop="description"> <ul> <li> Orchestrate key internal IT developments for large-scale enterprise solutions while managing budgets and capacity planning company-wide.</li> <li> Cross-train a professional team of 10+ employees on software development using C#, ASP.NET and JavaScript, and SQL.</li> <li> Foster relationships between competitive organizations in order to coordinate cross-functional software, oversee career guidance/progress, and monitor success ratios.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_871371723_2_570075684" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="871371723JTIT2"> Senior Software Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="871371723JSTD2"> April 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871371723EDDT2"> August 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="871371723COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="871371723JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871371723JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871371723JDES2" itemprop="description"> <ul> <li> Coordinated highly responsive web-based software development using C#, ASP.NET and JavaScript, SQL and Dojo.</li> <li> Built loyalty and rapport as a result of strong written and verbal communication while overseeing, supporting, and enhancing existing systems and software.</li> <li> Strategically maintained department and enterprise Cognos reporting systems, along with system architecture/ design.</li> <li> Troubleshot database and reporting issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_871371723_3_570075685" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="871371723JTIT3"> Senior Software Engineer/Architect</span> <br/> <span> <span class="jobdates" format="%B %Y" id="871371723JSTD3"> April 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871371723EDDT3"> August 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="871371723COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="871371723JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871371723JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871371723JDES3" itemprop="description"> <ul> <li> Led teams in full life cycle software development using C#, ASP.NET and JavaScript, SQL as a result of strong expertise in supporting and enhancing existing legacy systems and software.</li> <li> Assigned to train others and maintain the department and enterprise Crystal reporting systems, along with system architecture and design.</li> <li> .</li> <li> Acquired further multi-department exposure as Development Manager at Matrix Bancorp, and Supervisor/ Developer at MCI WorldCom.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC871371724" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC871371724"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871371724_1_570075686" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="871371724DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="871371724STUY1"> Computer Science Information Systems</span> <span class="jobdates" id="871371724GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="871371724SCHO1" itemprop="name"> UNIVERSITY OF LOUISIANA ASHFORD UNIVERSITY</span> <span> - </span> <span class="joblocation jobcity" id="871371724SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="871371724SSTA1"> State</span> <span class="joblocation jobstate" id="871371724SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="871371724FRFM1"> Computer Science Information Systems</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL871371729" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL871371729"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871371729_1_570075689" style="padding-top:0px;"> <div class="field singlecolumn" id="871371729FRFM1"> ASP.NET, Agile, Apache, budgets, capacity planning, Cognos, competitive, Crystal, database, Eclipse, ETL, full life cycle, functional, PHP, IIS, Java, JavaScript, managing, C#, SharePoint, MVC, enterprise, Oracle, Developer, progress, rapport, reporting, Scrum, software development, SQL, SQL Server, Supervisor, system architecture, verbal communication, Visual Studio, written</div> </div> </div> </div>
ENGINEERING
69,097,572
TRANSACTION PROCESSING ANALYST Summary Dependable individual who brings management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated person demonstrating effective leadership in all aspects of the job. Dedicated serviceman focused on applying 6 years of military Multimedia Illustration experience to gain employment in the civilian sector. Exceptionally hard worker well-versed in Adobe CS5, Graphic Design, Excel, Word and Power Point. An individual who is passionate, creative and multi-talented, a hands on professional that has a great attitude and fun to work with. Accomplishments Joined the Army Reserve at 17 for a total enlisted term of 8 years. Became assistant manager at Buffalo's SW Cafe after one year of working there.  Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Consistently generated additional revenue through skilled sales techniques. Became Theater manager after 13 months as a security guard.  Successfully decreased staff turnover by 10 % in 5 months, by increasing moral.  Managed the training for over 200 employees. Initiated new merchandise store inside theater which resulted in increased sales. Served as key contributing member to Leadership team. joined Accenture in 2014 and was given responsibility for advanced analytics reports after 6 months. promoted to financial analyst after 12 months.  Led the development of more than 4 new financial reporting methods to measure productivity and efficiency.Increased cost-effectiveness through compliance enforcement and implementation of a new quality control system. Experience Company Name December 2014 to Current Transaction processing Analyst City , State Provided EVMS support to Control Account Managers (CAMs) on F100/OME and Power systems financial reports. Assisted CAMs with planning and development of Work Breakdown Structure (WBS). Completed plan Change Requests to add, de-scope, reprofile future work/budget. Met with CAMs to review data related to their projects, particularly Schedule, Performance, Actual data and resulting variances. Created Work Release Authorizations (WRAs) for baseline changes and new activities. Created Interdivisional Work Authorizations (IDWAs) in SAP. Charge number maintenance. Supporting monthly EV Metrics to central engineering, including review of variance explanations, forecasts, and performance/data updates. Supported the quarterly manpower planning process by updating forecast project hours with CAM input and/or proposal hours in Basis of Estimate (BOE). Reduced closing time for monthly and quarterly close by implementing new consolidation procedures. Restructured and analyzed  SAP, Business Warehouse, and Winsight  to improve budget reporting. Company Name July 2010 to February 2014 Theatre Manager City , State Trained, coached and mentored staff. Implemented innovative programs to increase employee loyalty and reduce turnover. Strengthened company's business by leading implementation of fairness and equality for all employees Worked directly with our support office and other managers to achieve objectives. Created new revenue streams through our in house studio store. Developed and rolled out new policies. Exceeded company objectives for the studio store by increasing revenue. Company Name March 2008 to September 2010 Assistant Manager Trained around 20 of the staff. Developed and rolled out new policies. Trained, coached and mentored staff to ensure smooth adoption of new programs or policies. Company Name July 2007 to July 2013 Multimedia Illustrator Trained in the use of tear gas and explosives. Served as custodian of classified documents. Prepared documents for destruction. Operated and maintained communications equipment. Performed as a fire team member during situational training exercises and all infantry dismounted battle drills. Documented and processed classified materials. Tracked personnel and supplies within the company. Maintained 100% accountability of all assigned equipment worth more than $20,000. Planned and briefed personnel on missions. Constructed and camouflaged infantry positions and equipment to prevent detection. Translated complex concepts and data into compelling visuals for media outreach. Designed new on-brand visual elements to effectively convey concepts and messaging. Maintained consistent use of graphic imagery in materials and other marketing outreach. Generated new ideas with limited direction and varied internal client needs. Presented projects to internal clients. Generated computer graphics and page-layout software, graphic elements and photography. Edited existing PowerPoint slides to enhance the corporate message. Generated detailed specs of final designs. Carefully proofread labels and sales materials prior to printing. Created aesthetically-pleasing advertisements that complemented the products. Researched current and emerging art and graphic design technologies. Education Art Institute of San Antonio Bachelor of Arts : Media Arts and Animation City , State Media Arts and Animation Sandra Day O'Connor High School High School Diploma City , State Skills Adobe, advertisements, art, coaching, interpersonal communication, Excellent communication, Creative design, client satisfaction, customer service, Dependable, adaptable learner, Staff training, First Aid, Government security clearance, graphic design, computer graphics, Leadership ability, marketing, organized individual, messaging, Microsoft office, PowerPoint, Weapons training, page-layout, critical thinker, photography, policies, very fast learner, sales, scheduling, tear gas training, Troubleshooting, Honesty, loyalty, integrity, proficient in SAP, EVMS
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME813879085" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_813879085_1_529090628" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="813879085FNAM1"> </span> <span> </span> <span class="field" id="813879085LNAM1"> TRANSACTION PROCESSING ANALYST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM813879089" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM813879089"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813879089_1_529090636" style="padding-top:0px;"> <div class="field singlecolumn" id="813879089FRFM1"> Dependable individual who brings management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated person demonstrating effective leadership in all aspects of the job. Dedicated serviceman focused on applying 6 years of military Multimedia Illustration experience to gain employment in the civilian sector. Exceptionally hard worker well-versed in Adobe CS5, Graphic Design, Excel, Word and Power Point. An individual who is passionate, creative and multi-talented, a hands on professional that has a great attitude and fun to work with.</div> </div> </div> <div class="section" id="SECTION_ACCM813879245" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM813879245"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813879245_1_529108290" style="padding-top:0px;"> <div class="field singlecolumn" id="813879245FRFM1"> Joined the Army Reserve at 17 for a total enlisted term of 8 years. Became assistant manager at Buffalo's SW Cafe after one year of working there. <span class=""> Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Consistently generated additional revenue through skilled sales techniques. Became Theater manager after 13 months as a security guard. <span class=""> Successfully decreased staff turnover by <font color="#000" style="color: rgb(0, 0, 0);"> 10</font> % in <font color="#000" style="color: rgb(0, 0, 0);"> 5</font> months, by increasing moral. <span class=""> Managed the training for over 200 employees. Initiated new merchandise store inside theater which resulted in increased sales. Served as key contributing member to Leadership team. joined Accenture in 2014 and was given responsibility for advanced analytics reports after 6 months. promoted to financial analyst after 12 months. <span class=""> Led the development of more than <font color="#000" style="color: rgb(0, 0, 0);"> 4</font> new financial reporting methods to measure productivity and efficiency.Increased cost-effectiveness through compliance enforcement and implementation of a new quality control system. </span> </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR813879087" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR813879087"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813879087_1_529090630" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="813879087COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="813879087JSTD1"> December 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="813879087EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="813879087JTIT1"> Transaction processing Analyst</span> <br/> <span class="joblocation jobcity" id="813879087JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813879087JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="813879087JDES1" itemprop="description"> <ul> <li> Provided EVMS support to Control Account Managers (CAMs) on F100/OME and Power systems financial reports.</li> <li> Assisted CAMs with planning and development of Work Breakdown Structure (WBS).</li> <li> Completed plan Change Requests to add, de-scope, reprofile future work/budget.</li> <li> Met with CAMs to review data related to their projects, particularly Schedule, Performance, Actual data and resulting variances.</li> <li> Created Work Release Authorizations (WRAs) for baseline changes and new activities. </li> <li> Created Interdivisional Work Authorizations (IDWAs) in SAP.</li> <li> <span class="Apple-tab-span" style="white-space:pre"> Charge number maintenance.</span> </li> <li> <span class="Apple-tab-span" style="white-space:pre"> Supporting monthly EV Metrics to central engineering, including review of variance explanations, forecasts, and performance/data updates.</span> </li> <li> <span class="Apple-tab-span" style="white-space:pre"> Supported the quarterly manpower planning process by updating forecast project hours with CAM input and/or proposal hours in Basis of Estimate (BOE).</span> </li> <li> <span class="Apple-tab-span" style="white-space:pre"> Reduced closing time for monthly and quarterly close by implementing new consolidation procedures.</span> </li> <li> <span class="Apple-tab-span" style="white-space:pre"> Restructured and analyzed </span> SAP, Business Warehouse, and Winsight<span class="Apple-tab-span" style="white-space:pre">  to improve budget reporting.</span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813879087_2_529090631" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="813879087COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="813879087JSTD2"> July 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="813879087EDDT2"> February 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="813879087JTIT2"> Theatre Manager</span> <br/> <span class="joblocation jobcity" id="813879087JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813879087JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="813879087JDES2" itemprop="description"> <ul> <li> Trained, coached and mentored staff.</li> <li> Implemented innovative programs to increase employee loyalty and reduce turnover.</li> <li> Strengthened company's business by leading implementation of fairness and equality for all employees Worked directly with our support office and other managers to achieve objectives.</li> <li> Created new revenue streams through our in house studio store.</li> <li> Developed and rolled out new policies.</li> <li> Exceeded company objectives for the studio store by increasing revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813879087_3_529090632" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="813879087COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="813879087JSTD3"> March 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="813879087EDDT3"> September 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="813879087JTIT3"> Assistant Manager</span> <br/> <span class="joblocation jobcity" id="813879087JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="813879087JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="813879087JDES3" itemprop="description"> <ul> <li> Trained around 20 of the staff.</li> <li> Developed and rolled out new policies.</li> <li> Trained, coached and mentored staff to ensure smooth adoption of new programs or policies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813879087_4_529090633" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="813879087COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="813879087JSTD4"> July 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="813879087EDDT4"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="813879087JTIT4"> Multimedia Illustrator</span> <br/> <span class="joblocation jobcity" id="813879087JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="813879087JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="813879087JDES4" itemprop="description"> <ul> <li> Trained in the use of tear gas and explosives.</li> <li> Served as custodian of classified documents.</li> <li> Prepared documents for destruction.</li> <li> Operated and maintained communications equipment.</li> <li> Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.</li> <li> Documented and processed classified materials.</li> <li> Tracked personnel and supplies within the company.</li> <li> Maintained 100% accountability of all assigned equipment worth more than $20,000.</li> <li> Planned and briefed personnel on missions.</li> <li> Constructed and camouflaged infantry positions and equipment to prevent detection.</li> <li> Translated complex concepts and data into compelling visuals for media outreach.</li> <li> Designed new on-brand visual elements to effectively convey concepts and messaging.</li> <li> Maintained consistent use of graphic imagery in materials and other marketing outreach.</li> <li> Generated new ideas with limited direction and varied internal client needs.</li> <li> Presented projects to internal clients.</li> <li> Generated computer graphics and page-layout software, graphic elements and photography.</li> <li> Edited existing PowerPoint slides to enhance the corporate message.</li> <li> Generated detailed specs of final designs.</li> <li> Carefully proofread labels and sales materials prior to printing.</li> <li> Created aesthetically-pleasing advertisements that complemented the products.</li> <li> Researched current and emerging art and graphic design technologies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC813879088" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC813879088"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813879088_1_529090634" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="813879088SCHO1" itemprop="name"> Art Institute of San Antonio</span> <span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="813879088DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="813879088STUY1"> Media Arts and Animation</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="813879088SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="813879088SSTA1"> State</span> <span class="joblocation jobstate" id="813879088SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="813879088FRFM1"> Media Arts and Animation</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813879088_2_529090635" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="813879088SCHO2" itemprop="name"> Sandra Day O'Connor High School</span> <span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="813879088DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="813879088STUY2"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="813879088SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="813879088SSTA2"> State</span> <span class="joblocation jobstate" id="813879088SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="813879088FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL813879090" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL813879090"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813879090_1_529090637" style="padding-top:0px;"> <div class="field singlecolumn" id="813879090FRFM1"> Adobe, advertisements, art, coaching, interpersonal communication, Excellent communication, Creative design, client satisfaction, customer service, Dependable, adaptable learner, Staff training, First Aid, Government security clearance, graphic design, computer graphics, Leadership ability, marketing, organized individual, messaging, Microsoft office, PowerPoint, Weapons training, page-layout, critical thinker, photography, policies, very fast learner, sales, scheduling, tear gas training, Troubleshooting, Honesty, loyalty, integrity, proficient in SAP, EVMS</div> </div> </div> </div>
BPO
36,905,896
MEMBER SERVICES REPRESENTATIVE Summary Skilled relationship-builder who is able to establish easy rapport with customers, building trust and respect. Highly service-oriented individual who is responsive to need and thorough in follow-through. Organized, effective multitasker with excellent coordination skills and a keen attention to detail. Experience Member Services Representative 03/2015 - Current Company Name City , State Promoted from Cashier to Lead Cashier to help train staff and facilitated huddles in the morning (Meijer). Among the top 10% advisers in Telephone Banking in 2011 and 2012 Peer coach for new and other existing employees Peer to Peer Winner (JP Morgan Chase). Received "Best of the Best" Award for Outstanding Customer Service in 2012 (JP Morgan Chase). In 2013 and 2014 ranked in the top 5 of Columbus Fraud Analysts with zero bottom box/ Subject Matter Expert for new and existing employees (JP Morgan Chase). Led and facilitate team meetings in the absence of a manager (JP Morgan Chase). In 2015 promoted from Member Service Representative Trainee to Member Service Representative (OPERS). Responds to inbound telephone inquiries from members, benefit recipients, and others regarding all OPERS benefits and services. Provides benefit information necessary for members to make informed life-path decisions regarding benefit selection, account changes, etc. Promotes self-service and benefit awareness by promoting resources such as the Member Benefits System and the OPERS website, and providing assistance in navigation of those sites Fosters a strong customer service and team-oriented work environment. Takes ownership by following through and ensuring timely and quality service. Risk Operations Analyst II 08/2014 - 02/2015 Company Name City , State Pinpointed fraud trends specific to online money movement and communicated information to colleagues within department. Researched monetary transactions made at Chase.com, ensuring validity of transactions and security of customer accounts. Collaborated across lines of business within Chase to better serve customers and reduce delay in online money movement. Risk Operations Analyst 07/2013 - 08/2014 Company Name City , State Answer high volume incoming calls from internal Chase colleagues and account holders who require assistance with deposit holds, New Account Screening, Fraud Activity, Account Restrictions, AML Closures, Kiting and AAU Closures. Detect fraud to prevent loss for the customer and Chase, by reviewing necessary documents and investigate account activity as wells as the history of the account holder. Adhere to regulatory, legal and bank requirements. Screen accounts to ensure, the customer meet and comply with KYC policy and procedure of Chase and to verify no risky business is/or has been initiated, which could pose a potential risk to the bank. Provide peer coaching, walk the floor as a SME to provide assistance to analyst with complex customer issues and assist new hires once on the production floor. Senior Service Specialist 12/2012 - 06/2013 Company Name City , State Enforced relief to the customers by reviewing the situation, ensuring consumer satisfaction throughout the de-escalation process. Investigate and solve customers' long-standing or complex problems. Duties included working with site leaders to investigate complaints and suggest improvements. Identify and highlight issues that impact policies, processes and procedures for the necessary changes/improvements. Maintain accurate and timely records of correspondence or discussions with the customers in various systems. Customer Service Specialist 01/2010 - 11/2012 Company Name City , State Remained up to date for developments and changes in products, services, policies and procedures by reading job aid guides, attending briefing/meetings and completing courses. Participated in a variety of special projects as requested by management, including piloting system and/or process improvements. Demonstrated appropriate and professional phone skills. Exhibited composure and patience. Received inbound calls, volume of 80-150 daily. Make sure the customers understand all products and services. Duties included keeping clients current and up to date with personal, CD, and/or business accounts, credit card, auto/ school/mortgage loans, and/or line of credit accounts, in a professional detailed manner. Process orders for customers, debit/credit/liquid cards, checks, check registers, account and/or tax statement. Online trouble shooting, helping the customer navigate Chase online Duties included but not limited to password and code resets, access to accounts online, account alerts via text or email. Create claims for customers and follow up with claim making sure any incorrect charge is corrected. Meeting each goal for every month duties included but not limited to: maintaining low handle time on the phone, and maintaining great Customer surveys. Having team meetings twice a month to give ideas for better service and share experience's to learn from. Peer coaching new hired bankers. Intern 06/2008 - 08/2008 Company Name City , State Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders. Write reports describing offenders' progress. Customer Service Specialist 10/2004 - 02/2010 Company Name City , State Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Issue receipts, refunds, credits, or change due to customers. Sell tickets and other items to customers. Process merchandise returns and exchanges. Cash checks for customers. Education 2008 Associate of Arts : Wright State University - Criminal Justice Sociology City , State Criminal Justice Sociology Skills analyst, Banking, Benefits, Cashier, CD, coach, coaching, com, credit, clients, Customer Service, debit, email, Issue receipts, legal, meetings, access, money, mortgage loans, navigation, policies, processes, progress, quality, reading, surveys, tax, Telephone, phone skills, phone, trouble shooting, website
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME919091984" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_919091984_1_603681337" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="919091984FNAM1"> </span> <span> </span> <span class="field" id="919091984LNAM1"> MEMBER SERVICES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM919091991" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM919091991"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091991_1_603681348" style="padding-top:0px;"> <div class="field singlecolumn" id="919091991FRFM1"> Skilled relationship-builder who is able to establish easy rapport with customers, building trust and respect. Highly service-oriented individual who is responsive to need and thorough in follow-through. Organized, effective multitasker with excellent coordination skills and a keen attention to detail.</div> </div> </div> <div class="section" id="SECTION_HILT919091993" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM919092267" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR919091986" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR919091986"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091986_1_603681339" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT1"> Member Services Representative</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD1"> 03/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES1" itemprop="description"> <ul> <li> Promoted from Cashier to Lead Cashier to help train staff and facilitated huddles in the morning (Meijer).</li> <li> Among the top 10% advisers in Telephone Banking in 2011 and 2012 Peer coach for new and other existing employees Peer to Peer Winner (JP Morgan Chase).</li> <li> Received "Best of the Best" Award for Outstanding Customer Service in 2012 (JP Morgan Chase).</li> <li> In 2013 and 2014 ranked in the top 5 of Columbus Fraud Analysts with zero bottom box/ Subject Matter Expert for new and existing employees (JP Morgan Chase).</li> <li> Led and facilitate team meetings in the absence of a manager (JP Morgan Chase).</li> <li> In 2015 promoted from Member Service Representative Trainee to Member Service Representative (OPERS).</li> <li> Responds to inbound telephone inquiries from members, benefit recipients, and others regarding all OPERS benefits and services.</li> <li> Provides benefit information necessary for members to make informed life-path decisions regarding benefit selection, account changes, etc.</li> <li> Promotes self-service and benefit awareness by promoting resources such as the Member Benefits System and the OPERS website, and providing assistance in navigation of those sites Fosters a strong customer service and team-oriented work environment.</li> <li> Takes ownership by following through and ensuring timely and quality service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_2_603681341" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT2"> Risk Operations Analyst II</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD2"> 08/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT2"> 02/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES2" itemprop="description"> <ul> <li> Pinpointed fraud trends specific to online money movement and communicated information to colleagues within department.</li> <li> Researched monetary transactions made at Chase.com, ensuring validity of transactions and security of customer accounts.</li> <li> Collaborated across lines of business within Chase to better serve customers and reduce delay in online money movement.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_3_603681342" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT3"> Risk Operations Analyst</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD3"> 07/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT3"> 08/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES3" itemprop="description"> <ul> <li> Answer high volume incoming calls from internal Chase colleagues and account holders who require assistance with deposit holds, New Account Screening, Fraud Activity, Account Restrictions, AML Closures, Kiting and AAU Closures.</li> <li> Detect fraud to prevent loss for the customer and Chase, by reviewing necessary documents and investigate account activity as wells as the history of the account holder.</li> <li> Adhere to regulatory, legal and bank requirements.</li> <li> Screen accounts to ensure, the customer meet and comply with KYC policy and procedure of Chase and to verify no risky business is/or has been initiated, which could pose a potential risk to the bank.</li> <li> Provide peer coaching, walk the floor as a SME to provide assistance to analyst with complex customer issues and assist new hires once on the production floor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_4_603681343" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT4"> Senior Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD4"> 12/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT4"> 06/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES4" itemprop="description"> <ul> <li> Enforced relief to the customers by reviewing the situation, ensuring consumer satisfaction throughout the de-escalation process.</li> <li> Investigate and solve customers' long-standing or complex problems.</li> <li> Duties included working with site leaders to investigate complaints and suggest improvements.</li> <li> Identify and highlight issues that impact policies, processes and procedures for the necessary changes/improvements.</li> <li> Maintain accurate and timely records of correspondence or discussions with the customers in various systems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_5_603681344" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT5"> Customer Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD5"> 01/2010</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT5"> 11/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES5" itemprop="description"> <ul> <li> Remained up to date for developments and changes in products, services, policies and procedures by reading job aid guides, attending briefing/meetings and completing courses.</li> <li> Participated in a variety of special projects as requested by management, including piloting system and/or process improvements.</li> <li> Demonstrated appropriate and professional phone skills.</li> <li> Exhibited composure and patience.</li> <li> Received inbound calls, volume of 80-150 daily.</li> <li> Make sure the customers understand all products and services.</li> <li> Duties included keeping clients current and up to date with personal, CD, and/or business accounts, credit card, auto/ school/mortgage loans, and/or line of credit accounts, in a professional detailed manner.</li> <li> Process orders for customers, debit/credit/liquid cards, checks, check registers, account and/or tax statement.</li> <li> Online trouble shooting, helping the customer navigate Chase online Duties included but not limited to password and code resets, access to accounts online, account alerts via text or email.</li> <li> Create claims for customers and follow up with claim making sure any incorrect charge is corrected.</li> <li> Meeting each goal for every month duties included but not limited to: maintaining low handle time on the phone, and maintaining great Customer surveys.</li> <li> Having team meetings twice a month to give ideas for better service and share experience's to learn from.</li> <li> Peer coaching new hired bankers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_6_603681346" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT6"> Intern</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD6"> 06/2008</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT6"> 08/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES6" itemprop="description"> <ul> <li> Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders.</li> <li> Write reports describing offenders' progress.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_7_603681345" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT7"> Customer Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD7"> 10/2004</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT7"> 02/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES7" itemprop="description"> <ul> <li> Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.</li> <li> Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.</li> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Answer customers' questions, and provide information on procedures or policies.</li> <li> Issue receipts, refunds, credits, or change due to customers.</li> <li> Sell tickets and other items to customers.</li> <li> Process merchandise returns and exchanges.</li> <li> Cash checks for customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC919091990" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC919091990"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091990_1_603681347" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="919091990GRYR1"> 2008</span> </span> <span class="degree" id="919091990DGRE1" itemprop="name"> Associate of Arts</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="919091990SCHO1" itemprop="name"> Wright State University</span> <span class="degree"> - </span> <span class="programline" id="919091990STUY1"> Criminal Justice Sociology</span> </span> <span class="paddedline"> <span class="eduLocation" id="919091990SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="919091990SSTA1"> State</span> <span class="eduLocation" id="919091990SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="919091990FRFM1"> Criminal Justice Sociology</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL919091992" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL919091992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091992_1_603681349" style="padding-top:0px;"> <div class="field singlecolumn" id="919091992FRFM1"> analyst, Banking, Benefits, Cashier, CD, coach, coaching, com, credit, clients, Customer Service, debit, email, Issue receipts, legal, meetings, access, money, mortgage loans, navigation, policies, processes, progress, quality, reading, surveys, tax, Telephone, phone skills, phone, trouble shooting, website</div> </div> </div> </div>
BANKING
51,681,660
PRODUCTION DESIGNER Summary Specializing in Art Department I have had many different opportunities, as well as many different positions. I love working with a team and collaborating, though I can work alone and am happy to do what is asked. I am not concerned with receiving a position of power, I listen to instructions very intently. However if the situation called for it I can easily give instruction in a polite and respectful manner. I am also very skilled with almost all power tools, safety laws, and am a skilled teacher if the occasion calls for it. Though I enjoy the work in art department I am capable of filling any position if need be. I am very passionate about Film and the entertainment industry and will always be willing to help in any way I can. Highlights Work well with others and under pressure. Quick learner and yearns to excel. Keeps busy and takes initiative with things within my department. I am a great delegator when it comes to leading a team, however I am also very good at following instructions and the chain of command. Sketching and hand drafting. Proficient in MS Word & Powerpoint. Experienced in Photoshop, Aftereffects, Avid Media, and Google Sketchup. Accomplishments I have only been working in the industry for 3 years yet I already have 6 going on 7 projects listed on IMDB. I edited a screenplay, turned 50 pages of Dialogue into 127 pages of a well plotted Romance Comedy and full length feature. I have brought many people together and helped to create work opportunities for the people I believe in and that I know will do the job well. Experience Production Designer Jul 2014 to Aug 2014 Company Name - City , State Referred outside hire on a short, 15 minute student film with The New York Film Academy. A drama about a man, his life, and the life he gave and provided for his three children, one of which is a young deaf boy who was living on the streets until the main character takes him in; in turn leading to family turmoil within his little family. Coordinated the art department needs based on scheduling, handled art department budget and set coordinator during the build. Director of Photography Sep 2013 to Sep 2013 Company Name - City , State A one-day photo shoot for a Non Profit organization called The Bird Room. Found locations with natural lighting in Downtown Los Angeles for headshots, and artistic images for website, with dancers, actors, and our lovely group of donators. Set Decorator and Props assist "Small Heist" Mar 2013 to Mar 2013 Company Name - City , State A teaser trailer and promotional short film involving 5 Women who steal millions worth in diamonds but get played for fools. Dressed the set, helped with continuity, costuming, prop assist. , and also took over as art director when my production designer was called away. Art Director Apr 2013 to Jun 2013 Company Name - City , State My Name is Vivienne An independent feature film, that took nearly 3 weeks to shoot; about a superficial actress trying to become famous, and with no talent, and how she comes to terms with the reality of working to achieve a goal. I also acted as prop master and set dresser, as it was a low budget film, also I played the part of production designer when my boss was unable to make it. Production Designer Distinguished Gentlemen Nov 2012 to Jan 2013 Company Name - City , State An Independent sitcom, a three-day shoot, with 7 child actors between the ages of 9 and 13. Located. and purchased all the props and acted as prop master as well. Set decorator Jan 2013 to Feb 2013 Company Name - City , State A short film that follows the strange love story of a man with a very unusual sexual relationship with his plants, and learning to accept himself, finding there is some one out there for every one. Dressed the locations, props assist., created graphics, and was made Art director anytime the production designer was called away or setting up the next location, did art department runs an returns Art Department "Science of Love" Jan 2014 to Jan 2014 Company Name - City , State Two day music video shoot - Three day long Job Helped to finish building and painting the set, also involved in tear down. Dressed sets, did resets, and props assist. Set decorator/ Props Assist The Coed and the Zombie Stoner Dec 2013 to Dec 2013 Company Name - City , State Dressed locations, tore down dress, props Assist. prepped locations day before crew was to arrive. Art Director/ Art Department Coordinator/ Fire and Safety Management Jun 2014 to Jul 2014 Company Name - City , State 3 week long feature Film shoot. A serial killer sequel that took place in an abbandoned annual huanted house. I made sure the location was safe and fire hazard free upon crew arrival. Dressed locations, built props, Props master, Rigged location for easier grip managing that also acted as support for already established walls. Camera Assist. / Front door attendant / Audience member Jan 2014 to Jan 2014 Company Name - City , State The first ever Stand up Comedy Show at the Ivar theatre. Helped prep Cameras before guest arrival. Tended to talent. Checked I.D.s at the front door. Acted as a seat filler/audience member and was actually brought in by one comedian to finish his joke. Set designer and coordinator Aug 2013 to Sep 2013 Company Name - City , State I coordinated the build of two sets on one sound stage. One set was an easy break set that was made to mimic Goerge Millies A trip to the Moon Crash landing. The other was made to mimic a scene From one of Mae wests films. Miscellaneous Crew Dude Bro Party Massacre 3 Apr 2014 to Apr 2014 Company Name - City , State Production Assistant, stood at the front gate asking for proper indentification and directed arriving cast members to their proper waiting areas, as well as to costuming and make up. Brought water bottles to crew and made sure everything was locked down tight. Education Associate of Science , Film Production September 2013 The Los Angeles Film School - City , State , USA Taught the basics of every aspect and department in the film making experience. Was awarded with an Associates in the Science of Film. High School Diploma 2010 Eagle Rock jr./Sr. High school - City , State , USA Graduated with a 3.0 and majored in CSI (Advanced biology) and Horticulture. Skills Aftereffects, Photo, Photoshop, AD, Art, Avid, budget, drafting, edit, Film, lighting, director, excel, Powerpoint, MS Word, natural, composer, next, Camera, Profit, Quick learner, reality, safety, scheduling, Sketching, website
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME537925876" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_537925876_1_351183275" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="537925876FNAM1"> </span> <span> </span> <span class="field" id="537925876LNAM1"> PRODUCTION DESIGNER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM537925878" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM537925878"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537925878_1_351188217" style=" padding-top:0px; "> <div class="field singlecolumn" id="537925878FRFM1"> <p align="LEFT"> Specializing in Art Department I have had many different opportunities, as well as many different positions. I love working with a team and collaborating, though I can work alone and am happy to do what is asked. I am not concerned with receiving a position of power, I listen to instructions very intently. However if the situation called for it I can easily give instruction in a polite and respectful manner. I am also very skilled with almost all power tools, safety laws, and am a skilled teacher if the occasion calls for it. Though I enjoy the work in art department I am capable of filling any position if need be. I am very passionate about Film and the entertainment industry and will always be willing to help in any way I can.</p> </div> </div> </div> <div class="section" id="SECTION_HILT537925879" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT537925879"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537925879_1_351183287" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="537925879SKC11"> <ul> <li> Work well with others and under pressure. Quick learner and yearns to excel. Keeps busy and takes</li> <li> initiative with things within my department. I am a great delegator when it comes to leading a team,</li> <li> however I am also very good at following instructions and the chain of command. Sketching and hand</li> <li> drafting. Proficient in MS Word &amp; Powerpoint. Experienced in Photoshop, Aftereffects, Avid Media, and</li> <li> Google Sketchup.</li> </ul> </td> <td class="field twocol_2" id="537925879SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM537926560" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM537926560"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537926560_1_351191685" style=" padding-top:0px; "> <div class="field singlecolumn" id="537926560FRFM1"> <p align="LEFT"> I have only been working in the industry for 3 years yet I already have 6 going on 7 projects listed on IMDB.</p> <br/> <p align="LEFT"> I edited a screenplay, turned 50 pages of Dialogue into 127 pages of a well plotted Romance Comedy and full length feature.</p> <br/> <p align="LEFT"> I have brought many people together and helped to create work opportunities for the people I believe in and that I know will do the job well.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR537925880" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR537925880"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537925880_1_351183277" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT1"> Production Designer </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD1"> Jul 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT1"> Aug 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES1" itemprop="description"> <ul> <li> Referred outside hire on a short, 15 minute student film with The New York Film Academy.</li> <li> A drama about a man, his life, and the life he gave and provided for his three children, one of which is a young deaf boy who was living on the streets until the main character takes him in; in turn leading to family turmoil within his little family.</li> <li> Coordinated the art department needs based on scheduling, handled art department budget and set coordinator during the build.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_2_351183278" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT2"> Director of Photography </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD2"> Sep 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT2"> Sep 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES2" itemprop="description"> <ul> <li> A one-day photo shoot for a Non Profit organization called The Bird Room.</li> <li> Found locations with natural lighting in Downtown Los Angeles for headshots, and artistic images for website, with dancers, actors, and our lovely group of donators.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_3_351208685" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT3"> Set Decorator and Props assist "Small Heist"</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD3"> Mar 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT3"> Mar 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES3" itemprop="description"> <p align="LEFT"> A teaser trailer and promotional short film involving 5 Women who steal millions worth in diamonds but get played for fools.</p> <br/> <p align="LEFT"> Dressed the set, helped with continuity, costuming, prop assist. , and also took over as art director when my production designer was called away.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_4_351183280" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT4"> Art Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD4"> Apr 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT4"> Jun 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES4" itemprop="description"> <ul> <li> My Name is Vivienne An independent feature film, that took nearly 3 weeks to shoot; about a superficial actress trying to become famous, and with no talent, and how she comes to terms with the reality of working to achieve a goal.</li> <li> I also acted as prop master and set dresser, as it was a low budget film, also I played the part of production designer when my boss was unable to make it.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_5_351183281" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT5"> Production Designer Distinguished Gentlemen</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD5"> Nov 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT5"> Jan 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES5" itemprop="description"> <ul> <li> An Independent sitcom, a three-day shoot, with 7 child actors between the ages of 9 and 13.</li> <li> Located.</li> <li> and purchased all the props and acted as prop master as well.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_6_351219446" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT6"> Set decorator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD6"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT6"> Feb 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES6" itemprop="description"> <p align="LEFT"> A short film that follows the strange love story of a man with a very unusual sexual relationship with his plants, and learning to accept himself, finding there is some one out there for every one.</p> <br/> <p align="LEFT"> Dressed the locations, props assist., created graphics, and was made Art director anytime the production designer was called away or setting up the next location, did art department runs an returns</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_7_351230002" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT7"> Art Department "Science of Love"</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD7"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT7"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES7" itemprop="description"> <p align="LEFT"> Two day music video shoot - Three day long Job</p> <br/> <p align="LEFT"> Helped to finish building and painting the set, also involved in tear down. Dressed sets, did resets, and props assist.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_8_351226039" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT8"> Set decorator/ Props Assist The Coed and the Zombie Stoner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD8"> Dec 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT8"> Dec 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES8" itemprop="description"> <p align="LEFT"> Dressed locations, tore down dress, props Assist. prepped locations day before crew was to arrive.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_9_351233531" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT9"> Art Director/ Art Department Coordinator/ Fire and Safety Management</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD9"> Jun 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT9"> Jul 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP9" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA9" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES9" itemprop="description"> <p align="LEFT"> 3 week long feature Film shoot.</p> <p align="LEFT"> A serial killer sequel that took place in an abbandoned annual huanted house.</p> <p align="LEFT"> I made sure the location was safe and fire hazard free upon crew arrival. Dressed locations, built props, Props master, Rigged location for easier grip managing that also acted as support for already established walls.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_10_351236022" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT10"> Camera Assist. / Front door attendant / Audience member</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD10"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT10"> Jan 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP10" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA10" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES10" itemprop="description"> <p align="LEFT"> The first ever Stand up Comedy Show at the Ivar theatre.</p> <br/> <p align="LEFT"> Helped prep Cameras before guest arrival. Tended to talent. Checked I.D.s at the front door. Acted as a seat filler/audience member and was actually brought in by one comedian to finish his joke.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_11_351239116" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT11"> Set designer and coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD11"> Aug 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT11"> Sep 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP11" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA11" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES11" itemprop="description"> <p align="LEFT"> I coordinated the build of two sets on one sound stage. One set was an easy break set that was made to mimic Goerge Millies A trip to the Moon Crash landing. The other was made to mimic a scene From one of Mae wests films. </p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925880_12_351228045" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537925880JTIT12"> Miscellaneous Crew Dude Bro Party Massacre 3</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="537925880JSTD12"> Apr 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="537925880EDDT12"> Apr 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537925880COMP12" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="537925880JCIT12" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925880JSTA12" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="537925880JDES12" itemprop="description"> <p align="LEFT"> Production Assistant, stood at the front gate asking for proper indentification and directed arriving cast members to their proper waiting areas, as well as to costuming and make up. Brought water bottles to crew and made sure everything was locked down tight.</p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC537925881" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC537925881"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537925881_1_351183285" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="537925881DGRE1" itemprop="name"> Associate of Science</span> <span> , </span> <span class="programline" id="537925881STUY1"> Film Production</span> <span class="datesWrapper"> <span class="jobdates" id="537925881GRYR1"> September 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="537925881SCHO1" itemprop="name"> The Los Angeles Film School</span> <span> - </span> <span class="joblocation jobcity" id="537925881SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925881SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="537925881SCNT1"> USA</span> </span> <span class="field" id="537925881FRFM1"> <p align="LEFT"> Taught the basics of every aspect and department in the film making experience. Was awarded with an</p> <br/> <p align="LEFT"> Associates in the Science of Film.</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537925881_2_351183286" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="537925881DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="537925881STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="537925881GRYR2"> 2010</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="537925881SCHO2" itemprop="name"> Eagle Rock jr./Sr. High school</span> <span> - </span> <span class="joblocation jobcity" id="537925881SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="537925881SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="537925881SCNT2"> USA</span> </span> <span class="field" id="537925881FRFM2"> <p align="LEFT"> Graduated with a 3.0 and majored in CSI (Advanced biology) and Horticulture.</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL537925890" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL537925890"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537925890_1_351183288" style=" padding-top:0px; "> <div class="field singlecolumn" id="537925890FRFM1"> <p align="LEFT"> Aftereffects, Photo, Photoshop, AD, Art, Avid, budget, drafting, edit, Film, lighting, director, excel, Powerpoint, MS Word, natural, composer, next, Camera, Profit, Quick learner, reality, safety, scheduling, Sketching, website</p> </div> </div> </div> </div>
DESIGNER
19,201,175
INFORMATION TECHNOLOGY SPECIALIST Summary Recent graduate seeking opportunity in hardware and software support. Highly poised and dedicated with strong education and training in supporting computer issues. Systematic IT professional proficient in network, project and emergency management. Able to install hardware, patch software and configure internal systems. Complex problem-solver with top-notch planning and communication strengths. Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization. Skills Hardware updates Process improvement implementation Permissions management Software licenses and patches Excellent problem solving skills Operating systems Task estimation GUI and tools Knowledge of streaming video platforms Timeline management Operational support Windows operating systems Experience Information Technology Specialist , 02/2019 to Current Company Name – City , State Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features Kept hardware and software systems current with latest patches and current licenses Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers Trained new employees on support processes, procedures and knowledge base Mentored other technical engineers and support professionals to provide professional development and skill enhancement Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources Shift Leader , 11/2016 to Current Company Name – City , State Assigned daily tasks to employees and monitored activity and task completion. Diligently restocked work stations and display cases. Routinely moved and stocked food products weighing up to 40 pounds. Performed all position responsibilities accurately and in a timely manner. Strictly followed all cash, security, inventory and labor policies and procedures. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination. Reported to all shifts wearing a neat, clean and unwrinkled uniform. Handled currency and credit transactions quickly and accurately. Followed food safety procedures according to company policies and health and sanitation regulations. Customer Service Representative , 04/2017 to 09/2017 Company Name – City , State Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Operated a POS system to itemize and complete an average of 50 customer purchases. Routinely answered customer questions regarding merchandise and pricing. Chef , 06/2016 to 02/2017 Company Name – City , State Education and Training GED Fremont Adult & Continuing Education - City , State Information Technology , 2019 Unitek College - Fremont - City , State Skills Hardware updates Process improvement implementation Permissions management Software licenses and patches Excellent problem solving skills Operating systems Task estimation GUI and tools Knowledge of streaming video platforms Timeline management Operational support Windows operating systems Work History Information Technology Specialist , 02/2019 to Current Company Name – City , State Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features Kept hardware and software systems current with latest patches and current licenses Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers Trained new employees on support processes, procedures and knowledge base Mentored other technical engineers and support professionals to provide professional development and skill enhancement Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources Shift Leader , 11/2016 to Current Company Name – City , State Assigned daily tasks to employees and monitored activity and task completion. Diligently restocked work stations and display cases. Routinely moved and stocked food products weighing up to 40 pounds. Performed all position responsibilities accurately and in a timely manner. Strictly followed all cash, security, inventory and labor policies and procedures. Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination. Reported to all shifts wearing a neat, clean and unwrinkled uniform. Handled currency and credit transactions quickly and accurately. Followed food safety procedures according to company policies and health and sanitation regulations. Customer Service Representative , 04/2017 to 09/2017 Company Name – City , State Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events. Operated a POS system to itemize and complete an average of 50 customer purchases. Routinely answered customer questions regarding merchandise and pricing. Chef , 06/2016 to 02/2017 Company Name – City , State
<div class="skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME0519dd14-7ac6-46b6-921d-3ed08db7f791" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_0519dd14-7ac6-46b6-921d-3ed08db7f791_1_f1a49b98-1cab-434e-9887-df74989b45ef" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="0519dd14-7ac6-46b6-921d-3ed08db7f791FNAM1"> </span> <span> </span> <span class="field" id="0519dd14-7ac6-46b6-921d-3ed08db7f791LNAM1"> INFORMATION TECHNOLOGY SPECIALIST</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM037aac67-4a53-45ca-a7b6-d90392defbf7" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM037aac67-4a53-45ca-a7b6-d90392defbf7"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_037aac67-4a53-45ca-a7b6-d90392defbf7_1_ad00a03d-f038-4bb0-922e-948fe2c1696c" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="037aac67-4a53-45ca-a7b6-d90392defbf7FRFM1"> <ul> <li> Recent graduate seeking opportunity in hardware and software support. Highly poised and dedicated with strong education and training in supporting computer issues.</li> <li> Systematic IT professional proficient in network, project and emergency management. Able to install hardware, patch software and configure internal systems. Complex problem-solver with top-notch planning and communication strengths.</li> <li> Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT0b582cc0-31aa-49a9-9202-8c09fc973a26" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT0b582cc0-31aa-49a9-9202-8c09fc973a26"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0b582cc0-31aa-49a9-9202-8c09fc973a26_1_e751d3cf-ddc7-4d82-b137-58295b24ea45" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="0b582cc0-31aa-49a9-9202-8c09fc973a26SKC11"> <ul> <li> Hardware updates</li> <li> Process improvement implementation</li> <li> Permissions management</li> <li> Software licenses and patches</li> <li> Excellent problem solving skills</li> <li> Operating systems</li> </ul> </td> <td class="field twocol_2" id="0b582cc0-31aa-49a9-9202-8c09fc973a26SKC21"> <ul> <li> Task estimation</li> <li> GUI and tools</li> <li> Knowledge of streaming video platforms</li> <li> Timeline management</li> <li> Operational support</li> <li> Windows operating systems</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR756e8aba-089f-40bf-bbba-3b9b9cc1e859" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR756e8aba-089f-40bf-bbba-3b9b9cc1e859"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756e8aba-089f-40bf-bbba-3b9b9cc1e859_1_f371c79d-6fad-4329-beec-61e84a24de1f" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JTIT1"> Information Technology Specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTD1"> 02/2019</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JDES1" itemprop="description"> <ul> <li> Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features</li> <li> Kept hardware and software systems current with latest patches and current licenses</li> <li> Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers</li> <li> Trained new employees on support processes, procedures and knowledge base</li> <li> Mentored other technical engineers and support professionals to provide professional development and skill enhancement</li> <li> Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756e8aba-089f-40bf-bbba-3b9b9cc1e859_2_80a86166-0bd0-4788-a902-32196bcacc79" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JTIT2"> Shift Leader</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTD2"> 11/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859EDDT2"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JDES2" itemprop="description"> <ul> <li> Assigned daily tasks to employees and monitored activity and task completion.</li> <li> Diligently restocked work stations and display cases.</li> <li> Routinely moved and stocked food products weighing up to <font> 40</font> pounds.</li> <li> Performed all position responsibilities accurately and in a timely manner.</li> <li> Strictly followed all cash, security, inventory and labor policies and procedures.</li> <li> Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.</li> <li> Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.</li> <li> Reported to all shifts wearing a neat, clean and unwrinkled uniform.</li> <li> Handled currency and credit transactions quickly and accurately.</li> <li> Followed food safety procedures according to company policies and health and sanitation regulations.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756e8aba-089f-40bf-bbba-3b9b9cc1e859_3_1a4df37f-ef66-442d-8644-ca13616d0ba7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JTIT3"> Customer Service Representative</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTD3"> 04/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859EDDT3"> 09/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JDES3" itemprop="description"> <ul> <li> Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.</li> <li> Operated a POS system to itemize and complete an average of <font> 50</font> customer purchases.</li> <li> Routinely answered customer questions regarding merchandise and pricing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756e8aba-089f-40bf-bbba-3b9b9cc1e859_4_fd6face8-5150-458a-abe1-ae30edaba3a8" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JTIT4"> Chef</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTD4"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859EDDT4"> 02/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="756e8aba-089f-40bf-bbba-3b9b9cc1e859JDES4" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUCde8bc32a-9823-4d4d-ac93-87bf28a27bfa" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUCde8bc32a-9823-4d4d-ac93-87bf28a27bfa"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_de8bc32a-9823-4d4d-ac93-87bf28a27bfa_1_6d18fe4a-4112-428e-924b-941ab5b2709f" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaDGRE1" itemprop="name"> GED</span> <span class="programline" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSTUY1"> </span> <span format="%m/%Y" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaGRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSCHO1" itemprop="name"> Fremont Adult &amp; Continuing Education</span> <span> - </span> <span class="joblocation jobcity" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSSTA1"> State</span> <br/> </span> <span class="field" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaFRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_de8bc32a-9823-4d4d-ac93-87bf28a27bfa_2_a85331b5-7613-44ba-8978-91a2f203cba4" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaDGRE2" itemprop="name"> </span> <span class="programline" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSTUY2"> Information Technology</span> <span> , </span> <span format="%m/%Y" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaGRYR2"> 2019</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSCHO2" itemprop="name"> Unitek College - Fremont</span> <span> - </span> <span class="joblocation jobcity" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaSSTA2"> State</span> <br/> </span> <span class="field" id="de8bc32a-9823-4d4d-ac93-87bf28a27bfaFRFM2"> </span> </div> </div> </div> <div class="" id="SECTION_PRFL72485049-e757-433b-a73e-8e882cfe80d7" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL2d9e788b-39a7-4ed6-9fe9-975fe4b9dc76" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL2d9e788b-39a7-4ed6-9fe9-975fe4b9dc76"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_2d9e788b-39a7-4ed6-9fe9-975fe4b9dc76_1_4f7da687-4bbe-49c0-96ba-d6e498df7b1e" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="2d9e788b-39a7-4ed6-9fe9-975fe4b9dc76FRFM1"> <ul> <li> Hardware updates</li> <li> Process improvement implementation</li> <li> Permissions management</li> <li> Software licenses and patches</li> <li> Excellent problem solving skills</li> <li> Operating systems</li> </ul> <ul> <li> Task estimation</li> <li> GUI and tools</li> <li> Knowledge of streaming video platforms</li> <li> Timeline management</li> <li> Operational support</li> <li> Windows operating systems</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH4c910805-7cd6-4674-a7cb-862990e5a57b" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH4c910805-7cd6-4674-a7cb-862990e5a57b"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4c910805-7cd6-4674-a7cb-862990e5a57b_1_00b99b69-f3ee-4044-b4ba-57ac9b4aec64" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="4c910805-7cd6-4674-a7cb-862990e5a57bJTIT1"> Information Technology Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTD1"> 02/2019</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="4c910805-7cd6-4674-a7cb-862990e5a57bCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="4c910805-7cd6-4674-a7cb-862990e5a57bJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="4c910805-7cd6-4674-a7cb-862990e5a57bJDES1" itemprop="description"> <ul> <li> Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features</li> <li> Kept hardware and software systems current with latest patches and current licenses</li> <li> Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers</li> <li> Trained new employees on support processes, procedures and knowledge base</li> <li> Mentored other technical engineers and support professionals to provide professional development and skill enhancement</li> <li> Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_4c910805-7cd6-4674-a7cb-862990e5a57b_2_f00a70b3-590a-4418-85a1-008c83433a6d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="4c910805-7cd6-4674-a7cb-862990e5a57bJTIT2"> Shift Leader</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTD2"> 11/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bEDDT2"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="4c910805-7cd6-4674-a7cb-862990e5a57bCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="4c910805-7cd6-4674-a7cb-862990e5a57bJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="4c910805-7cd6-4674-a7cb-862990e5a57bJDES2" itemprop="description"> <ul> <li> Assigned daily tasks to employees and monitored activity and task completion.</li> <li> Diligently restocked work stations and display cases.</li> <li> Routinely moved and stocked food products weighing up to <font> 40</font> pounds.</li> <li> Performed all position responsibilities accurately and in a timely manner.</li> <li> Strictly followed all cash, security, inventory and labor policies and procedures.</li> <li> Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.</li> <li> Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.</li> <li> Reported to all shifts wearing a neat, clean and unwrinkled uniform.</li> <li> Handled currency and credit transactions quickly and accurately.</li> <li> Followed food safety procedures according to company policies and health and sanitation regulations.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_4c910805-7cd6-4674-a7cb-862990e5a57b_3_c2a1550c-0861-4892-b24e-4bbc6a2bc877" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="4c910805-7cd6-4674-a7cb-862990e5a57bJTIT3"> Customer Service Representative</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTD3"> 04/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bEDDT3"> 09/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="4c910805-7cd6-4674-a7cb-862990e5a57bCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="4c910805-7cd6-4674-a7cb-862990e5a57bJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="4c910805-7cd6-4674-a7cb-862990e5a57bJDES3" itemprop="description"> <ul> <li> Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.</li> <li> Operated a POS system to itemize and complete an average of <font> 50</font> customer purchases.</li> <li> Routinely answered customer questions regarding merchandise and pricing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_4c910805-7cd6-4674-a7cb-862990e5a57b_4_f753d593-caa0-4da9-8dec-84e4dbc213a9" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="4c910805-7cd6-4674-a7cb-862990e5a57bJTIT4"> Chef</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTD4"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="4c910805-7cd6-4674-a7cb-862990e5a57bEDDT4"> 02/2017</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="4c910805-7cd6-4674-a7cb-862990e5a57bCOMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="4c910805-7cd6-4674-a7cb-862990e5a57bJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="4c910805-7cd6-4674-a7cb-862990e5a57bJSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="4c910805-7cd6-4674-a7cb-862990e5a57bJDES4" itemprop="description"> </span> </div> </div> </div> </div>
INFORMATION-TECHNOLOGY
11,257,723
GENERAL LIABILITY CLAIM REPRESENTATIVE Summary Claims Representative who is highly motivated, success driven with several years experience in the insurance industry.  Skills Claims file management processes Litigation resolution Strong interpersonal and communication skills Self-directed Team player Critical thinker Experience 01/2008 to 02/2013 General Liability Claim Representative Company Name - City , State Recognized for continued outstanding customer service - nominated for In-Synch Award Successfully determine coverage and communicate with insured based on application of policy information, facts and allegations of each case. Aggressively investigate, evaluate, reserve, and negotiate assigned claims in accordance with Best Practices. Organize workflow to maintain efficiency and productivity. Recognized for successfully indentifying resources for activities required to properly investigate claims involving Subrogation, Risk Control, and fraud. Effectively manage litigated claims. Maintain accounts with business partners to ensure and sustain quality results. 07/2005 to 01/2008 Auto Claims Unit Manager Company Name - City , State Monitor the performance of a team of eight automobile claim representatives, using the tools and techniques available, and implement plans to improve performance timely and effectively. Communicate expectations and hold unit meetings. Organize workflow to maintain efficiency and productivity. Coach and develop technically and professionally in order to improve business results, and maintain positive morale in the office. Proactively understand, plan and communicate the objectives and philosophy of the company, unit goals, expectations and changes in workflows. Ability to analyze team results independently, create, and implement appropriate action plans in order to achieve needed results. 01/2004 to 07/2005 Automobile Liability Claims Representative Company Name - City , State Determine coverage. Supervise the investigation of automobile accidents over the telephone and on site to determine liability. Direct auto claims representatives to pay property damage claims once liability has been determined adverse. Managed uninsured/underinsured motorist property/injury claims. Manage reported claims to special investigations and completed reports as to the outcome of these investigations. Awarded at home work privileges due to superior time management skills. Supervise litigated claims with support of company legal counsel. 07/2000 to 01/2004 Senior General Liability Claims Representative Company Name - City , State Directly responsible for investigating general liability claims, such as slip and falls, municipality claims involving wrongful death allegations. Required to work closely with clients to complete the investigation of claims, determine liability, and evaluate settlements. Required to understand services offered to assist in outside sales presentations. In conjunction with Risk Management General Counsel supervised litigated claims. Managed multimillion dollar settlements in conjunction with Risk Management partners and Defense Counsel. Education and Training B.S : Journalism Southern Illinois University - City , State Journalism Skills Coverage analysis, Customer service, presentations, litigation management, claim investigations and time management. 
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1032428383" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1032428383_1_687170251" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1032428383FNAM1"> </span> <span> </span> <span class="field" id="1032428383LNAM1"> GENERAL LIABILITY CLAIM REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1032428389" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1032428389"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032428389_1_687170957" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1032428389FRFM1"> Claims Representative who is highly motivated, success driven with several years experience in the insurance industry. </div> </div> </div> <div class="section" id="SECTION_HILT1032428390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1032428390"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032428390_1_687171396" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1032428390SKC11"> <ul> <li> Claims file management processes</li> <li> Litigation resolution</li> <li> Strong interpersonal and communication skills</li> <li> Self-directed</li> <li> Team player</li> <li> Critical thinker</li> </ul> </td> <td class="field twocol_2" id="1032428390SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1032428385" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1032428385"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032428385_1_687170253" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1032428385JSTD1"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1032428385EDDT1"> 02/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032428385JTIT1"> General Liability Claim Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032428385COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032428385JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032428385JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1032428385JDES1" itemprop="description"> <ul> <li> Recognized for continued outstanding customer service - nominated for In-Synch Award Successfully determine coverage and communicate with insured based on application of policy information, facts and allegations of each case.</li> <li> Aggressively investigate, evaluate, reserve, and negotiate assigned claims in accordance with Best Practices.</li> <li> Organize workflow to maintain efficiency and productivity.</li> <li> Recognized for successfully indentifying resources for activities required to properly investigate claims involving Subrogation, Risk Control, and fraud.</li> <li> Effectively manage litigated claims.</li> <li> Maintain accounts with business partners to ensure and sustain quality results.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032428385_2_687170254" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1032428385JSTD2"> 07/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1032428385EDDT2"> 01/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032428385JTIT2"> Auto Claims Unit Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032428385COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032428385JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032428385JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1032428385JDES2" itemprop="description"> <ul> <li> Monitor the performance of a team of eight automobile claim representatives, using the tools and techniques available, and implement plans to improve performance timely and effectively.</li> <li> Communicate expectations and hold unit meetings.</li> <li> Organize workflow to maintain efficiency and productivity.</li> <li> Coach and develop technically and professionally in order to improve business results, and maintain positive morale in the office.</li> <li> Proactively understand, plan and communicate the objectives and philosophy of the company, unit goals, expectations and changes in workflows.</li> <li> Ability to analyze team results independently, create, and implement appropriate action plans in order to achieve needed results.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032428385_3_687170255" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1032428385JSTD3"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1032428385EDDT3"> 07/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032428385JTIT3"> Automobile Liability Claims Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032428385COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032428385JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032428385JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1032428385JDES3" itemprop="description"> <ul> <li> Determine coverage.</li> <li> Supervise the investigation of automobile accidents over the telephone and on site to determine liability.</li> <li> Direct auto claims representatives to pay property damage claims once liability has been determined adverse.</li> <li> Managed uninsured/underinsured motorist property/injury claims.</li> <li> Manage reported claims to special investigations and completed reports as to the outcome of these investigations.</li> <li> Awarded at home work privileges due to superior time management skills.</li> <li> Supervise litigated claims with support of company legal counsel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1032428385_4_687170256" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1032428385JSTD4"> 07/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1032428385EDDT4"> 01/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1032428385JTIT4"> Senior General Liability Claims Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1032428385COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1032428385JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032428385JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1032428385JDES4" itemprop="description"> <ul> <li> Directly responsible for investigating general liability claims, such as slip and falls, municipality claims involving wrongful death allegations.</li> <li> Required to work closely with clients to complete the investigation of claims, determine liability, and evaluate settlements.</li> <li> Required to understand services offered to assist in outside sales presentations.</li> <li> In conjunction with Risk Management General Counsel supervised litigated claims.</li> <li> Managed multimillion dollar settlements in conjunction with Risk Management partners and Defense Counsel.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1032435172" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1032435172"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032435172_1_687175815" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1032435172GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1032435172DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="1032435172STUY1"> Journalism</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1032435172SCHO1" itemprop="name"> Southern Illinois University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="1032435172SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1032435172SSTA1"> State</span> <span class="joblocation jobstate" id="1032435172SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1032435172FRFM1"> Journalism</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1032428388" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1032428388"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1032428388_1_687170259" style="padding-top:0px;"> <div class="field singlecolumn" id="1032428388FRFM1"> Coverage analysis, Customer service, presentations, litigation management, claim investigations and time management. </div> </div> </div> </div>
AUTOMOBILE
73,448,369
PATIENT ADVOCATE Professional Profile Detail-oriented, efficient and organized, with extensive background in community-based organizations seeks to bring strong work ethic and engaging interpersonal communication to a vibrant company. Over seven years of experience as an office manager/tax preparation worker and over three years of experience assisting patients register for government programs. Qualifications Independent worker Exceptionally organized Record-keeping EMail Software (Outlook, Thunderbird, etc) Internet Browser (Internet Explorer, Firefox, etc) Peripheral Devices (Scanners, Printers, etc) Personal Computers Spreadsheet Software (Calc, Excel, etc) Utility Software (Virus, File Compression, etc) Word Processing Software (Word, WordPerfect, etc) Tax preparation Experience Patient Advocate September 2009 to December 2014 Company Name - City , State Answer applicants' questions about benefits and claim procedures. Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance. Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status. Interview and investigate applicants for public assistance to gather information pertinent to their applications. Check with employers or other references to verify answers and obtain further information. Keep records of assigned cases, and prepare required reports. Schedule benefits claimants for adjudication interviews to address questions of eligibility. Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services. Tax Preparer/Office Manager December 2005 to September 2009 Company Name - City , State Would supervise employees engaged in tax preparation services. Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. Furnish taxpayers with sufficient information and advice to ensure correct tax form completion. Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns. Calculate form preparation fees according to return complexity and processing time required. Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures. Tax Preparer/Office Manager January 2002 to December 2004 Company Name - City , State Would supervise employees engaged in tax preparation services. Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. Furnish taxpayers with sufficient information and advice to ensure correct tax form completion. Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns. Calculate form preparation fees according to return complexity and processing time required. Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures. Certifications Associate of Science : Dental Technician , 2000 Instituto Tecnico Dental 90 - City , State , Colombia Certificate : CPR - IV Medication Administration , 2000 Cruz Roja Colombiana - City , State , Colombia High School Diploma : 1996 Colegio Liceo Colombia - City , State , Colombia Languages English - Good ( Read Write Speak ) Spanish - Excellent ( Read Write Speak ) Skills Fast data entry Spreadsheet tables preparation Processing financial forms Customer Service Making fast strategic decisions in accordance to company rules Additional Information Driver's License Class C - Standard Driver's License
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME627469961" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_627469961_1_408316560" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="627469961FNAM1"> </span> <span> </span> <span class="field" id="627469961LNAM1"> PATIENT ADVOCATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM627469963" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM627469963"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469963_1_408316570" style="padding-top:0px;"> <div class="field singlecolumn" id="627469963FRFM1"> <p style="text-align: left;"> Detail-oriented, efficient and organized, with extensive background in community-based organizations seeks to bring strong work ethic and engaging interpersonal communication to a vibrant company. <font> Over seven years of experience as an office manager/tax preparation worker and over three years of experience assisting patients register for government programs.<font color="#0000ff"> </font> </font> </p> </div> </div> </div> <div class="section" id="SECTION_HILT627469964" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT627469964"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469964_1_408316573" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="627469964SKC11"> <ul> <li> Independent worker</li> <li> Exceptionally organized</li> <li> Record-keeping</li> <li> EMail Software (Outlook, Thunderbird, etc)</li> <li> Internet Browser (Internet Explorer, Firefox, etc)</li> <li> Peripheral Devices (Scanners, Printers, etc)</li> <li> Personal Computers</li> <li> Spreadsheet Software (Calc, Excel, etc)</li> <li> Utility Software (Virus, File Compression, etc)</li> <li> Word Processing Software (Word, WordPerfect, etc)</li> <li> Tax preparation<font> </font> </li> </ul> <font> <br/> <br/> </font> </td> <td class="field twocol_2 charspace" id="627469964SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR627469965" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR627469965"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469965_1_408316562" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627469965JTIT1"> Patient Advocate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="627469965JSTD1"> September 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="627469965EDDT1"> December 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627469965COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="627469965JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469965JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="627469965JDES1" itemprop="description"> <ul> <li> Answer applicants' questions about benefits and claim procedures.</li> <li> Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.</li> <li> Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.</li> <li> Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.</li> <li> Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.</li> <li> Interview and investigate applicants for public assistance to gather information pertinent to their applications.</li> <li> Check with employers or other references to verify answers and obtain further information.</li> <li> Keep records of assigned cases, and prepare required reports.</li> <li> Schedule benefits claimants for adjudication interviews to address questions of eligibility.</li> <li> Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627469965_2_408316564" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627469965JTIT2"> Tax Preparer/Office Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="627469965JSTD2"> December 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="627469965EDDT2"> September 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627469965COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="627469965JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469965JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="627469965JDES2" itemprop="description"> <ul> <li> Would supervise employees engaged in tax preparation services.</li> <li> Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.</li> <li> Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.</li> <li> Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.</li> <li> Interview clients to obtain additional information on taxable income and deductible expenses and allowances.</li> <li> Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.</li> <li> Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.</li> <li> Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.</li> <li> Calculate form preparation fees according to return complexity and processing time required.</li> <li> Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627469965_3_408316565" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="627469965JTIT3"> Tax Preparer/Office Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="627469965JSTD3"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="627469965EDDT3"> December 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="627469965COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="627469965JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469965JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="627469965JDES3" itemprop="description"> <ul> <li> Would supervise employees engaged in tax preparation services.</li> <li> Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.</li> <li> Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.</li> <li> Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.</li> <li> Interview clients to obtain additional information on taxable income and deductible expenses and allowances.</li> <li> Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.</li> <li> Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.</li> <li> Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.</li> <li> Calculate form preparation fees according to return complexity and processing time required.</li> <li> Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC627469966" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC627469966"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469966_1_408316566" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="627469966DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="627469966STUY1"> Dental Technician</span> <span> , </span> <span class="jobdates" id="627469966GRYR1"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="627469966SCHO1" itemprop="name"> Instituto Tecnico Dental 90</span> <span> - </span> <span class="joblocation jobcity" id="627469966SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469966SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="627469966SCNT1"> Colombia</span> </span> <span class="paddedline"> <span class="field" id="627469966FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627469966_2_408316568" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="627469966DGRE2" itemprop="name"> Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="627469966STUY2"> CPR - IV Medication Administration</span> <span> , </span> <span class="jobdates" id="627469966GRYR2"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="627469966SCHO2" itemprop="name"> Cruz Roja Colombiana</span> <span> - </span> <span class="joblocation jobcity" id="627469966SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469966SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="627469966SCNT2"> Colombia</span> </span> <span class="paddedline"> <span class="field" id="627469966FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_627469966_3_408316567" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="627469966DGRE3" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="627469966STUY3"> </span> <span class="jobdates" id="627469966GRYR3"> 1996</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="627469966SCHO3" itemprop="name"> Colegio Liceo Colombia</span> <span> - </span> <span class="joblocation jobcity" id="627469966SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="627469966SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="627469966SCNT3"> Colombia</span> </span> <span class="paddedline"> <span class="field" id="627469966FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG627469969" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG627469969"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469969_1_408316572" style="padding-top:0px;"> <div class="field singlecolumn" id="627469969FRFM1"> English - Good ( Read Write Speak ) Spanish - Excellent ( Read Write Speak )</div> </div> </div> <div class="section" id="SECTION_SKLL627469970" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL627469970"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469970_1_408316574" style="padding-top:0px;"> <div class="field singlecolumn" id="627469970FRFM1"> <ul> <li> Fast data entry</li> <li> Spreadsheet tables preparation</li> <li> Processing financial forms</li> <li> Customer Service</li> <li> Making fast strategic decisions in accordance to company rules</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI627469971" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI627469971"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_627469971_1_408316575" style="padding-top:0px;"> <div class="field singlecolumn" id="627469971FRFM1"> <ul> <li> Driver's License</li> <br/> <li> Class C - Standard Driver's License</li> </ul> </div> </div> </div> </div>
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ENGINEERING PLANNING MANAGER Experience Engineering Planning Manager May 2015 to August 2017 Company Name - City , State Company manufactures ankle monitoring systems. Maintain inventory. Maintain Manufacturing Orders issues and receipts. Senior Manufacturing Project Engineer May 1996 to March 2015 Company Name - City , State Company (OEM and CMS) manufactures PCB's, DH tools and electronics, box builds, etc. Supervise Planning Departments. This involved reviewing orders, monitoring shortages and reviewing work order reports for any discrepancies, which resulted in reducing delivery times to the customer. Coordinate with purchasing for proper scheduling of component parts from drawings and bills of material. Results were a faster turnaround times to the customer. Resolve customer issues involving deliveries, both in plant and at the customers' location. Results were improved customer relations. Translate customer documentation into our planning system for accurate processing. Implement a paperless document, and capacity/demand system, that resulted in faster turnaround. Train employees in MRP software, capacity/demand, and a paperless manufacturing system. Results were improved product quality and shipment improvements. Production Planner June 1995 to May 1996 Company Name - City , State Company (OEM) manufactures engine panels and gauges. Determine labor requirements for meeting production schedule and improving deliveries. Determine ship dates, order and maintain inventories, and schedule work through the department. Results were lower inventories and improved deliveries. Production Manager July 1994 to June 1995 Company Name - City , State Company (OEM) manufactures battery and cell research equipment. Determine the production schedule and material/ labor requirements. Responsibilities included planning, purchasing, engineering, production engineering, shipping/receiving, drafting, and developing outside vendors. Department Supervisor/Planner December 1992 to July 1994 Company Name - City , State Company (OEM) manufactures engine panels and gauges. Determine labor requirements for production schedule. Results include lower costs. Plan ship dates, order and maintain inventories, and schedule work through the department. Improvements in customers' costs were seen. Manage order ship dates for customers. Improved overall shipments. Production Supervisor January 1988 to January 1992 Company Name - City , State Company (OEM) manufactured pcb's and test equipment. Supervisor for high volume printed wiring board assemblies. Plan work schedule for department to improve shipments. Manage people, and process, to ensure a continuous flow of product through the operation. Results were faster shipments and improved costs. Manufacturing Engineer January 1981 to January 1988 Company Name - City , State Company (OEM) manufactures Variable Speed Drives. Plan products for the division. Implemented procedures that improved shipments. Manufacturing engineer for variable speed drives. Includes testing, assembly of parts, designing BOM's, router's, special instructions and installation. This help improve manufacturing output. Liaison between engineering, manufacturing, and field service in resolving, and improving, manufacturing. Promoted to various positions from inventory control, production control supervisor, and production supervisor. Education Bachelor of Business Administration : 1996 Langston University - City , State Magna Cum Laude GPA: 3.5 Summary Seeking a long term position. Supervise/manage planning departments for 10 years and improvements were seen in production rates and shipments. Manage/supervise estimating and quoting departments and reduced costs. Experience in reviewing documentation such as BOM's, routings, SOP's, routings, and change management, which led to reduced costs and improved deliveries. Implement a demand/capacity system and electronic work instruction system, which led to faster shipments to the customer. Experience includes ISO, Lean, Six Sigma, and APICS environments. MRP/ ERP systems include WDS, Syteline, Microsoft Great Plains, and others. Certifications SharePoint (Advanced) Adobe Acrobat (Advanced) MRP/ERP (Advanced) Altium/Protel (Intermediate) Excel (Advanced) AutoCAD (User) Word (Intermediate) CompliantPro (Advanced) PowerPoint (Intermediate) Shop Floor Control (Advanced) Access (User) Polydyne Quote Software (Intermediate) Windows (Advanced) WDS MRP Software (Advanced) Outlook (Advanced) Syteline MRP Software (Intermediate) Project (Intermediate) MS Great Plains (Intermediate) Skills Adobe Acrobat, AutoCAD, CMS, customer relations, delivery, designing, documentation, drafting, electronics, Train employees, ERP, Great Plains, Maintain inventory, inventory control, Manufacturing engineer, Access, Excel, Outlook, PowerPoint, SharePoint, Windows, Word, MRP, Protel, purchasing, quality, receiving, research, router, scheduling, shipping, Supervisor, test equipment, wiring
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEf79f947a-61b9-4128-b724-fc6d337549a7" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_f79f947a-61b9-4128-b724-fc6d337549a7_1_65bba797-8b11-465f-8357-eb5c30ae0aa5" style="padding-top:NaNpx;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="f79f947a-61b9-4128-b724-fc6d337549a7FNAM1"> </span> <span> </span> <span class="field" id="f79f947a-61b9-4128-b724-fc6d337549a7LNAM1"> ENGINEERING PLANNING MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_EXPR9f9cfcba-4e48-4232-8073-d7222757a8a1" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR9f9cfcba-4e48-4232-8073-d7222757a8a1"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_1_a5be36d2-9455-4937-95f9-17f8cb5ed4fb" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT1"> Engineering Planning Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD1"> May 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT1"> August 2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES1" itemprop="description"> <ul> <li> Company manufactures ankle monitoring systems.</li> <li> Maintain inventory.</li> <li> Maintain Manufacturing Orders issues and receipts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_2_3d75fc6f-2df9-4a44-96b7-df7b46807488" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT2"> Senior Manufacturing Project Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD2"> May 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT2"> March 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES2" itemprop="description"> <ul> <li> Company (OEM and CMS) manufactures PCB's, DH tools and electronics, box builds, etc.</li> <li> Supervise Planning Departments.</li> <li> This involved reviewing orders, monitoring shortages and reviewing work order reports for any discrepancies, which resulted in reducing delivery times to the customer.</li> <li> Coordinate with purchasing for proper scheduling of component parts from drawings and bills of material.</li> <li> Results were a faster turnaround times to the customer.</li> <li> Resolve customer issues involving deliveries, both in plant and at the customers' location.</li> <li> Results were improved customer relations.</li> <li> Translate customer documentation into our planning system for accurate processing.</li> <li> Implement a paperless document, and capacity/demand system, that resulted in faster turnaround.</li> <li> Train employees in MRP software, capacity/demand, and a paperless manufacturing system.</li> <li> Results were improved product quality and shipment improvements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_3_7839d693-9cd7-4ad9-b451-7d22fa6c8970" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT3"> Production Planner</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD3"> June 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT3"> May 1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES3" itemprop="description"> <ul> <li> Company (OEM) manufactures engine panels and gauges.</li> <li> Determine labor requirements for meeting production schedule and improving deliveries.</li> <li> Determine ship dates, order and maintain inventories, and schedule work through the department.</li> <li> Results were lower inventories and improved deliveries.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_4_45952bbc-ef0a-4d8a-a834-7686d0275baa" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT4"> Production Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD4"> July 1994</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT4"> June 1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES4" itemprop="description"> <ul> <li> Company (OEM) manufactures battery and cell research equipment.</li> <li> Determine the production schedule and material/ labor requirements.</li> <li> Responsibilities included planning, purchasing, engineering, production engineering, shipping/receiving, drafting, and developing outside vendors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_5_4e03475f-e8b8-4ebd-8196-3c2a57e391d6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT5"> Department Supervisor/Planner</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD5"> December 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT5"> July 1994</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES5" itemprop="description"> <ul> <li> Company (OEM) manufactures engine panels and gauges.</li> <li> Determine labor requirements for production schedule.</li> <li> Results include lower costs.</li> <li> Plan ship dates, order and maintain inventories, and schedule work through the department.</li> <li> Improvements in customers' costs were seen.</li> <li> Manage order ship dates for customers.</li> <li> Improved overall shipments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_6_e4a213ed-1df1-4613-ab04-76d790a667f5" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT6"> Production Supervisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD6"> January 1988</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT6"> January 1992</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES6" itemprop="description"> <ul> <li> Company (OEM) manufactured pcb's and test equipment.</li> <li> Supervisor for high volume printed wiring board assemblies.</li> <li> Plan work schedule for department to improve shipments.</li> <li> Manage people, and process, to ensure a continuous flow of product through the operation.</li> <li> Results were faster shipments and improved costs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9f9cfcba-4e48-4232-8073-d7222757a8a1_7_c9a67096-1b9b-4197-9cf0-62f1a2983135" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JTIT7"> Manufacturing Engineer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTD7"> January 1981</span> <span> to </span> <span class="jobdates" format="%B %Y" id="9f9cfcba-4e48-4232-8073-d7222757a8a1EDDT7"> January 1988</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="9f9cfcba-4e48-4232-8073-d7222757a8a1COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="9f9cfcba-4e48-4232-8073-d7222757a8a1JDES7" itemprop="description"> <ul> <li> Company (OEM) manufactures Variable Speed Drives.</li> <li> Plan products for the division.</li> <li> Implemented procedures that improved shipments.</li> <li> Manufacturing engineer for variable speed drives.</li> <li> Includes testing, assembly of parts, designing BOM's, router's, special instructions and installation.</li> <li> This help improve manufacturing output.</li> <li> Liaison between engineering, manufacturing, and field service in resolving, and improving, manufacturing.</li> <li> Promoted to various positions from inventory control, production control supervisor, and production supervisor.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC17990890-25f9-4e06-a26b-8ff5c1018f68" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC17990890-25f9-4e06-a26b-8ff5c1018f68"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_17990890-25f9-4e06-a26b-8ff5c1018f68_1_5c2401bf-364f-4b7d-a6e9-372cd6a16e1e" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="17990890-25f9-4e06-a26b-8ff5c1018f68DGRE1" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="17990890-25f9-4e06-a26b-8ff5c1018f68STUY1"> </span> <span class="jobdates" id="17990890-25f9-4e06-a26b-8ff5c1018f68GRYR1"> 1996</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="17990890-25f9-4e06-a26b-8ff5c1018f68SCHO1" itemprop="name"> Langston University</span> <span> - </span> <span class="joblocation jobcity" id="17990890-25f9-4e06-a26b-8ff5c1018f68SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="17990890-25f9-4e06-a26b-8ff5c1018f68SSTA1"> State</span> <span class="joblocation jobstate" id="17990890-25f9-4e06-a26b-8ff5c1018f68SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="17990890-25f9-4e06-a26b-8ff5c1018f68FRFM1"> Magna Cum Laude GPA: 3.5</span> </span> </div> </div> </div> <div class="section" id="SECTION_SUMMb194c255-e0fd-47d2-87e5-2ec0c26f9c23" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMMb194c255-e0fd-47d2-87e5-2ec0c26f9c23"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b194c255-e0fd-47d2-87e5-2ec0c26f9c23_1_bbd07a1e-45ca-47a1-af03-c13a3b8e8cd7" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="b194c255-e0fd-47d2-87e5-2ec0c26f9c23FRFM1"> Seeking a long term position. Supervise/manage planning departments for 10 years and improvements were seen in production rates and shipments. Manage/supervise estimating and quoting departments and reduced costs. Experience in reviewing documentation such as BOM's, routings, SOP's, routings, and change management, which led to reduced costs and improved deliveries. Implement a demand/capacity system and electronic work instruction system, which led to faster shipments to the customer. Experience includes ISO, Lean, Six Sigma, and APICS environments. MRP/ ERP systems include WDS, Syteline, Microsoft Great Plains, and others.</div> </div> </div> <div class="section" id="SECTION_CERT75fa0ab8-241d-4126-bd26-f83f9e390a9e" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT75fa0ab8-241d-4126-bd26-f83f9e390a9e"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_75fa0ab8-241d-4126-bd26-f83f9e390a9e_1_7ed532f5-d48b-49ee-81ff-f87761c95ef1" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="75fa0ab8-241d-4126-bd26-f83f9e390a9eFRFM1"> SharePoint (Advanced) Adobe Acrobat (Advanced) MRP/ERP (Advanced) Altium/Protel (Intermediate) Excel (Advanced) AutoCAD (User) Word (Intermediate) CompliantPro (Advanced) PowerPoint (Intermediate) Shop Floor Control (Advanced) Access (User) Polydyne Quote Software (Intermediate) Windows (Advanced) WDS MRP Software (Advanced) Outlook (Advanced) Syteline MRP Software (Intermediate) Project (Intermediate) MS Great Plains (Intermediate) </div> </div> </div> <div class="section" id="SECTION_SKLL24f0bd08-355e-40a4-a56e-8c0a1eb6c8ff" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL24f0bd08-355e-40a4-a56e-8c0a1eb6c8ff"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_24f0bd08-355e-40a4-a56e-8c0a1eb6c8ff_1_84dc9b1b-9199-42f2-a090-635b30940525" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="24f0bd08-355e-40a4-a56e-8c0a1eb6c8ffFRFM1"> Adobe Acrobat, AutoCAD, CMS, customer relations, delivery, designing, documentation, drafting, electronics, Train employees, ERP, Great Plains, Maintain inventory, inventory control, Manufacturing engineer, Access, Excel, Outlook, PowerPoint, SharePoint, Windows, Word, MRP, Protel, purchasing, quality, receiving, research, router, scheduling, shipping, Supervisor, test equipment, wiring</div> </div> </div> </div>
ENGINEERING
25,482,567
OWNER/OPERATOR Summary High-performing executive with in-depth knowledge of business operations at all levels. Proficient in sales, budgeting, and customer relations. General Manager of an elite gym. Responsible for sales goals, daily operations, member retention, hiring and developing staff. Client-focused Personal Trainer for over 22 years with an emphasis in human development and performance. Highlights Sales new/existing - Interpersonal and organizational skills Leadership/communication skills - Small business development Client account management - Commitment to quality and service Profit center development Core Accomplishments Business Development: Successfully started and grew a functional training facility to gross revenues of 325,000 annually. Developed into a general manager for leading fitness company responsible for annual budget $XXXM Hired and managed health and fitness professionals for multiple facilities. Marketed, built and maintained personal clientele base. Participated in community events and fundraisers. Traveled and competed as a professional fitness and physique athlete. Staff Development: Educated new hires on sales, budgets, fitness assessment, program design and equipment overview. Educated and enforced policies, procedures and responsibilities for each job position. Customer Service: Ensured superior customer service/retention by being reliable, professional and obtaining goals for clients. Able to handle customer service issues for leading fitness company and retain members/clients. Financial Management: Personally responsible for developing and achieving budgets. Responsible for entire staff achieving sales quotas on a daily, weekly and monthly basis. Monitoring vendor expenses for operations. Accomplishments Successfully started own business. Worked from an hourly employee to being General Manager of leading fitness company. IFBB professional fitness athlete. Experience 06/2006 to 08/2015 Owner/Operator Company Name - City , State Started and managed the premier functional training studio in Orange County, CA. Trained clients one-on-one to achieve health and fitness goals. 01/2002 to 06/2006 General Manager/Master Trainer Company Name - City , State Managed leading private personal training studio in Orange County, CA. 02/1997 to 10/2001 General Manger Company Name - City , State Developed within each department (group exercise, personal training, sales, operations). until promoted to upper management. Education 1996 Masters : Exercise Science Human Performance Emphasis University of Wisconsin - City , State Exercise Science Human Performance Emphasis 1994 Bachelors : Exercise Science University of Wisconsin - City , State Exercise Science Strength and Conditioning Emphasis Skills Sales & accountmanagement Budget development and achievement Interpersonal communication skills Client retention, customer service Leadership, organizational skills Comprehension of policies & procedures Business, self development, staff development Financial management, general manager 
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME846689131" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_846689131_1_552503116" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="846689131FNAM1"> </span> <span> </span> <span class="field" id="846689131LNAM1"> OWNER/OPERATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM846689135" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM846689135"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846689135_1_552503123" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="846689135FRFM1"> <p style="text-align: justify;"> High-performing executive with in-depth knowledge of business operations at all levels. Proficient in sales, budgeting, and customer relations. General Manager of an elite gym. Responsible for sales goals, daily operations, member retention, hiring and developing staff. Client-focused Personal Trainer for over 22 years with an emphasis in human development and performance.</p> </div> </div> </div> <div class="section" id="SECTION_HILT846689136" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT846689136"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846689136_1_552503124" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="846689136SKC11"> <ul> <li> Sales new/existing - Interpersonal and organizational skills</li> <li> Leadership/communication skills - Small business development</li> <li> Client account management - Commitment to quality and service</li> <li> Profit center development</li> <li> Core Accomplishments</li> <li> Business Development:</li> <li> Successfully started and grew a functional training facility to gross revenues of</li> <li> 325,000 annually.</li> <li> Developed into a general manager for leading fitness company responsible for annual</li> <li> budget $XXXM</li> <li> Hired and managed health and fitness professionals for multiple facilities.</li> <li> Marketed, built and maintained personal clientele base.</li> <li> Participated in community events and fundraisers.</li> <li> Traveled and competed as a professional fitness and physique athlete.</li> <li> Staff Development:</li> <li> Educated new hires on sales, budgets, fitness assessment, program design and equipment</li> <li> overview.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Educated and enforced policies, procedures and responsibilities for each job position.</li> <li> Customer Service:</li> <li> Ensured superior customer service/retention by being reliable, professional and</li> <li> obtaining goals for clients.</li> <li> Able to handle customer service issues for leading fitness company and retain</li> <li> members/clients.</li> <li> Financial Management:</li> <li> Personally responsible for developing and achieving budgets.</li> <li> Responsible for entire staff achieving sales quotas on a daily, weekly and monthly</li> <li> basis.</li> <li> Monitoring vendor expenses for operations.</li> </ul> </td> <td class="field twocol_2" id="846689136SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM846690138" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM846690138"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846690138_1_552507224" style=" padding-top:0px; "> <div class="field singlecolumn" id="846690138FRFM1"> <ul> <li> Successfully started own business.</li> </ul> <ul> <li> Worked from an hourly employee to being General Manager of leading fitness company.</li> </ul> <ul> <li> IFBB professional fitness athlete.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR846689133" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR846689133"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846689133_1_552503118" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="846689133JSTD1"> 06/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846689133EDDT1"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="846689133JTIT1"> Owner/Operator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="846689133COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="846689133JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846689133JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="846689133JDES1" itemprop="description"> <ul> <li> Started and managed the premier functional training studio in Orange County, CA.</li> <li> Trained clients one-on-one to achieve health and fitness goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846689133_2_552503119" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="846689133JSTD2"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846689133EDDT2"> 06/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="846689133JTIT2"> General Manager/Master Trainer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="846689133COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="846689133JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846689133JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="846689133JDES2" itemprop="description"> Managed leading private personal training studio in Orange County, CA.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846689133_3_552503120" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="846689133JSTD3"> 02/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="846689133EDDT3"> 10/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="846689133JTIT3"> General Manger</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="846689133COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="846689133JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="846689133JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="846689133JDES3" itemprop="description"> <ul> <li> Developed within each department (group exercise, personal training, sales, operations).</li> <li> until promoted to upper management.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC846689134" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC846689134"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846689134_1_552503121" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="846689134GRYR1"> 1996</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="846689134DGRE1" itemprop="name"> Masters</span> <span> : </span> <span class="programline" id="846689134STUY1"> Exercise Science Human Performance Emphasis</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="846689134SCHO1" itemprop="name"> University of Wisconsin</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="846689134SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="846689134SSTA1"> State</span> <span class="joblocation jobstate" id="846689134SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="846689134FRFM1"> Exercise Science Human Performance Emphasis</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_846689134_2_552503122" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="846689134GRYR2"> 1994</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="846689134DGRE2" itemprop="name"> Bachelors</span> <span> : </span> <span class="programline" id="846689134STUY2"> Exercise Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="846689134SCHO2" itemprop="name"> University of Wisconsin</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="846689134SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="846689134SSTA2"> State</span> <span class="joblocation jobstate" id="846689134SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="846689134FRFM2"> Exercise Science Strength and Conditioning Emphasis</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL846689137" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL846689137"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_846689137_1_552503125" style=" padding-top:0px; "> <div class="field singlecolumn" id="846689137FRFM1"> <ul> <li style="text-align: left;"> Sales &amp; accountmanagement</li> <li style="text-align: left;"> Budget development and achievement</li> <li style="text-align: left;"> Interpersonal communication skills</li> <li style="text-align: left;"> Client retention, customer service</li> <li style="text-align: left;"> Leadership, organizational skills</li> <li style="text-align: left;"> Comprehension of policies &amp; procedures</li> <li style="text-align: left;"> Business, self development, staff development </li> <li style="text-align: left;"> Financial management, general manager </li> </ul> </div> </div> </div> </div>
FITNESS
24,221,960
CHEF Summary Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations. I am highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.Adaptable warehouse picker with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction. I am also familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Highlights Fast learner Friendly Communication Skills Computer Skills Customer Service Skills Leadership Skills Organizational Skills Research and Planning Skills Interpersonal Skills Safety-oriented Neat, clean and professional appearance Comfortable standing for long time periods Shipping and receiving skills Reliable and punctual Accomplishments Obtaining Raises at previous Jobs and working in different departments within the company. Obtained my high school diploma. Attending and completing various college courses. Experience CHEF December 2015 to Current Company Name - City , State Served fresh, hot food with a smile in a timely manner. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Warehouse Picker/Stocker April 2015 to August 2015 Company Name - City , State Maintained accurate stock records and schedules. Selected products for specific routes according to pick sheets. Supervised material flow, storage and global order fulfillment. Unloaded, picked, staged and loaded products for shipping. Crew member March 2013 to December 2013 Company Name - City , State Dairy Queen - Gainesville, Florida. I've done everything from opening the store with one other co worker at 8 am in the morning to closing the store at 11 pm. almost every night. I've also worked several double shifts throughout my time there. My experience is generally cashier & line cook customer service based. Daily cleaning duties Education Associate of Science : Medical Coder and Billing , 2015 Santa Fe College - City , State , United States of America Medical Coder and Billing. Health Information Management. 3.7 GPA. Earning my certification. High School Diploma : General , 2011 Buchholz High School - City , State , Alachua Obtained my High school diploma in 2011. Skills Warehouse worker, Cashier, Line Cook, Closing, Communication Skills, Interpersonal Skills, Customer Service Skills, Leadership Skills, Organizational Skills, Fast learner, Research, Very Friendly, Adaptable.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME702553796" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_702553796_1_455417508" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="702553796FNAM1"> </span> <span> </span> <span class="field" id="702553796LNAM1"> CHEF</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM702553798" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM702553798"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553798_1_455417513" style="padding-top:0px;"> <div class="field singlecolumn" id="702553798FRFM1"> <p align="LEFT"> Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations. I am highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.Adaptable warehouse picker with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement and cost reduction. I am also familiar with all aspects of logistics, shipping and receiving and general warehouse operations.</p> </div> </div> </div> <div class="section" id="SECTION_HILT702553799" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT702553799"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553799_1_455417514" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="702553799SKC11"> <p align="LEFT"> Fast learner Friendly Communication Skills Computer Skills Customer Service Skills Leadership Skills Organizational Skills Research and Planning Skills Interpersonal Skills Safety-oriented Neat, clean and professional appearance Comfortable standing for long time periods Shipping and receiving skills Reliable and punctual</p> <br/> <br/> <br/> <br/> </td> <td class="field twocol_2 charspace" id="702553799SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM702553800" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM702553800"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553800_1_455426081" style="padding-top:0px;"> <div class="field singlecolumn" id="702553800FRFM1"> <p align="LEFT"> Obtaining Raises at previous Jobs and working in different departments within the company. Obtained my high school diploma. Attending and completing various college courses.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR702553801" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR702553801"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553801_1_472071582" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702553801JTIT1"> CHEF</span> <br/> <span> <span class="jobdates" format="%B %Y" id="702553801JSTD1"> December 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702553801EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702553801COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="702553801JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="702553801JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="702553801JDES1" itemprop="description"> <p align="LEFT"> Served fresh, hot food with a smile in a timely manner. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. Accurately measured ingredients required for specific food items. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Frequently washed and sanitized hands, food areas and food preparation tools. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_702553801_2_455422686" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702553801JTIT2"> Warehouse Picker/Stocker</span> <br/> <span> <span class="jobdates" format="%B %Y" id="702553801JSTD2"> April 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702553801EDDT2"> August 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702553801COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="702553801JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="702553801JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="702553801JDES2" itemprop="description"> <ul> <li> Maintained accurate stock records and schedules.</li> <li> Selected products for specific routes according to pick sheets.</li> <li> Supervised material flow, storage and global order fulfillment.</li> <li> Unloaded, picked, staged and loaded products for shipping.</li> </ul> <br/> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_702553801_3_455417510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="702553801JTIT3"> Crew member</span> <br/> <span> <span class="jobdates" format="%B %Y" id="702553801JSTD3"> March 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="702553801EDDT3"> December 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="702553801COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="702553801JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="702553801JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="702553801JDES3" itemprop="description"> <ul> <li> Dairy Queen - Gainesville, Florida.</li> <li> I've done everything from opening the store with one other co worker at 8 am in the morning to closing the store at 11 pm.</li> <li> almost every night.</li> <li> I've also worked several double shifts throughout my time there.</li> <li> My experience is generally cashier &amp; line cook</li> <li> customer service based.</li> <li> Daily cleaning duties</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC702553802" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC702553802"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553802_1_455417511" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="702553802DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="702553802STUY1"> Medical Coder and Billing</span> <span> , </span> <span class="jobdates" id="702553802GRYR1"> 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="702553802SCHO1" itemprop="name"> Santa Fe College</span> <span> - </span> <span class="joblocation jobcity" id="702553802SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="702553802SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="702553802SCNT1"> United States of America</span> </span> <span class="paddedline"> <span class="field" id="702553802FRFM1"> <p align="LEFT"> Medical Coder and Billing. Health Information Management. 3.7 GPA. Earning my certification.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_702553802_2_455424568" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="702553802DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="702553802STUY2"> General</span> <span> , </span> <span class="jobdates" id="702553802GRYR2"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="702553802SCHO2" itemprop="name"> Buchholz High School</span> <span> - </span> <span class="joblocation jobcity" id="702553802SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="702553802SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="702553802SCNT2"> Alachua</span> </span> <span class="paddedline"> <span class="field" id="702553802FRFM2"> <p align="LEFT"> Obtained my High school diploma in 2011.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL702553820" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL702553820"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_702553820_1_455417516" style="padding-top:0px;"> <div class="field singlecolumn" id="702553820FRFM1"> <p align="LEFT"> Warehouse worker, Cashier, Line Cook, Closing, Communication Skills, Interpersonal Skills, Customer Service Skills, Leadership Skills, Organizational Skills, Fast learner, Research, Very Friendly, Adaptable.</p> </div> </div> </div> </div>
CHEF
24,817,041
ACCOUNTANT Interests Buffalo Creek Golf Club, Rockwall, TX May 2012-August 2012 *Maintain golf carts and driving range Experience 03/2016 to 03/2018 Accountant Company Name - City , State Reconcile bank accounts daily Process accounts payable Maintain general ledgers Create and modify existing Excel documents Maintain and process payroll Maintain accounting system Perform month-end procedures and account reconciliations Create and modify existing journal entries Perform accounting data reconciliations and verifications Prepare and file 1099s, 941s, 940s, W-2s, and C-3s Pay payroll taxes every pay period using the Electronic Federal Tax Payment System (EFTPS) Roll over tax and fiscal years at year-end and perform all closing procedures Organize and prepare files for yearly audit. 06/2015 to 08/2015 Office Assistant Company Name - City , State Answer phone. Deliver mail. Help professors maintain Excel documents. Organize papers for professors. 05/2014 to 08/2014 Assistant Company Name - City , State Maintain Excel spreadsheets. Education and Training Texas A&M Commerce December 2017 Masters of Science : Accounting Baylor University Accounting GPA: 3.58 August 2015 Bachelor of Business Administration : Accounting Accounting GPA: 3.0 GPA: 3.28 Skills account reconciliations, accounting system, accounts payable, process payroll, spreadsheets Additional Information Buffalo Creek Golf Club, Rockwall, TX May 2012-August 2012 Maintain golf carts and driving range Activities/Achievements President's Gold Scholarship Awarded 7,500/year for exemplary academic performance in high school and maintaining 3.0 cumulative GPA in undergrad Zeta Zigga Zamma (20012 - 2015) Mission Trips (2003, 2005, 2006, 2011) Bonaire (2003,2005) - Vacation Bible School helper Santa Gertrudis, Mexico (2006) - Building houses, testimony Victory Ranch; Eastover, South Carolina (2011) - Prepping location for Army retreat, shared testimony with army men
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1044789805" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1044789805_1_697164708" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1044789805FNAM1"> </span> <span> </span> <span class="field" id="1044789805LNAM1"> ACCOUNTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1044789812" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1044789813" style="padding-top:0px;"> </div> <div class="section" id="SECTION_INTR1044789807" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR1044789807"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1044789807_1_697164710" style="padding-top:0px;"> <div class="field singlecolumn" id="1044789807FRFM1"> Buffalo Creek Golf Club, Rockwall, TX May 2012-August 2012 *Maintain golf carts and driving range</div> </div> </div> <div class="section" id="SECTION_EXPR1044789808" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1044789808"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1044789808_1_697164711" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1044789808JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1044789808EDDT1"> 03/2018</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1044789808JTIT1"> Accountant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1044789808COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1044789808JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1044789808JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1044789808JDES1" itemprop="description"> <ul> <li> Reconcile bank accounts daily Process accounts payable Maintain general ledgers Create and modify existing Excel documents Maintain and process payroll Maintain accounting system Perform month-end procedures and account reconciliations Create and modify existing journal entries Perform accounting data reconciliations and verifications Prepare and file 1099s, 941s, 940s, W-2s, and C-3s Pay payroll taxes every pay period using the Electronic Federal Tax Payment System (EFTPS) Roll over tax and fiscal years at year-end and perform all closing procedures Organize and prepare files for yearly audit.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1044789808_2_697164712" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1044789808JSTD2"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1044789808EDDT2"> 08/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1044789808JTIT2"> Office Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1044789808COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1044789808JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1044789808JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1044789808JDES2" itemprop="description"> <ul> <li> Answer phone.</li> <li> Deliver mail.</li> <li> Help professors maintain Excel documents.</li> <li> Organize papers for professors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1044789808_3_697164713" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1044789808JSTD3"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1044789808EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1044789808JTIT3"> Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1044789808COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1044789808JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1044789808JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1044789808JDES3" itemprop="description"> <ul> <li> Maintain Excel spreadsheets.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1044789809" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1044789809"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1044789809_1_697164715" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1044789809GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1044789809DGRE1" itemprop="name"> Texas A&amp;M Commerce</span> <span class="programline" id="1044789809STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="1044789809FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1044789809_2_697164716" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1044789809GRYR2"> December 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1044789809DGRE2" itemprop="name"> Masters of Science</span> <span> : </span> <span class="programline" id="1044789809STUY2"> Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1044789809SCHO2" itemprop="name"> Baylor University</span> <span class="joblocation jobcity" id="1044789809SCIT2"> </span> <span class="joblocation jobstate" id="1044789809SSTA2"> </span> <span class="joblocation jobstate" id="1044789809SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1044789809FRFM2"> Accounting GPA: 3.58</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1044789809_3_697164717" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1044789809GRYR3"> August 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1044789809DGRE3" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" id="1044789809STUY3"> Accounting</span> </span> <span class="paddedline"> <span class="field" id="1044789809FRFM3"> Accounting GPA: 3.0 GPA: 3.28</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1044789810" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1044789810"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1044789810_1_697164718" style="padding-top:0px;"> <div class="field singlecolumn" id="1044789810FRFM1"> account reconciliations, accounting system, accounts payable, process payroll, spreadsheets</div> </div> </div> <div class="section" id="SECTION_ADDI1044789811" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1044789811"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1044789811_1_697164719" style="padding-top:0px;"> <div class="field singlecolumn" id="1044789811FRFM1"> <ul> <li> Buffalo Creek Golf Club, Rockwall, TX May 2012-August 2012 Maintain golf carts and driving range Activities/Achievements President's Gold Scholarship Awarded 7,500/year for exemplary academic performance in high school and maintaining 3.0 cumulative GPA in undergrad Zeta Zigga Zamma (20012 - 2015) Mission Trips (2003, 2005, 2006, 2011) Bonaire (2003,2005) - Vacation Bible School helper Santa Gertrudis, Mexico (2006) - Building houses, testimony Victory Ranch; Eastover, South Carolina (2011) - Prepping location for Army retreat, shared testimony with army men </li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL1044789814" style="padding-top:0px;"> </div> </div>
ACCOUNTANT
27,496,514
HR CUSTOMER SERVICE REPRESENTATIVE Summary Excellent team player with legal background and abilities to interpret laws, procedures, policies and processes; Client-oriented, results-driven and deadline-oriented with a high degree of initiative; Capable to undertake and resolve numerous and complex assignments with minimal supervision. Outstanding inter-personal, communication and customer service skills; Adept to organize, plan, and prioritize tasks with strong attention to details; Comfortable working in a fast-paced and multicultural environment. Experienced in quantitative research and data analysis. Highly proficient in Microsoft suite ( World, Excel, Power point) with working knowledge of the World bank group systems including People Soft 9.1, SAP and Remedy. Highlights HR policies and procedures expertise New employee orientations People-oriented Organized Staff training and development Accomplishments -Recognized as the top performer of the Intake team: *Successfully handled 4258 incoming calls which represents 25% of the total incoming calls for the Fiscal year 2014 and 15% more of the average 10% incoming calls allocated to each Intake team. *Resolved approximately 80 emails inquiries on a weekly basis within an average of 1.4 days which is 30% less than the 2 days Service level agreement. Experience 01/2002 HR Customer Service Representative 11/2012 to Current Company Name Respond to inquiries about HR policies and procedures from clients and their dependents via telephone, emails, fax and walk-ins. Ensure that all queries are logged and tracked in Remedy database to promote quality assurance. Liaise with related departments, to include HR Teams, Visa, Payroll, Accounting and Travel to deliver timely service. Educate clients about the availability and usage of self -service options. Contribute in issues identification for inclusion into the knowledge base. Research policies and procedures including departmental and federal agency guidelines to provide current and comprehensive responses. Run and analyze daily reports to benchmark employee performance and compliance adhering to the 2 days Service Level Agreement to delivery service. Maintain tasks on track, and respond to deadlines and priorities. Accomplishments: Recognized as the top performer of the Intake team: Successfully handled 4258 incoming calls which represents 25% of the total incoming calls for the Fiscal year 2014 and 15% more of the average 10% incoming calls allocated to each Intake team. Resolve approximately 80 emails inquiries on a weekly basis within an average of 1.4 days. Consultant Project Manager 09/2009 to 07/2012 Company Name Wrote policy and procedures and completed other Department of Health licensing requirements for credentialing. Wrote all business related correspondence. Collected data to create client database. Organized client record filing. Updated and maintained clients records. Held presentations about business opportunities in quest for expansion with very little supervision. Prepared appointment package including salary and fringe benefits, letter of intent, security and medical clearance processes. Created employee file checklist for documents to be submitted with application. Prepared comprehensive and accurate materials for presentation. Accomplishments: Obtained the agency home health care license to operate in Pennsylvania. Designed marketing plan that increased clientele by 3% for this start-up venture. Liaison Officer 07/2006 to 04/2009 Company Name City , State Organized presentations with business partners regarding objectives to achieve. Partnered with physicians to obtain prior authorizations for services. Maintained and managed over 100 clients' accounts. Ran reports to evaluate employee productivity and benchmark case load increase rate from a quarter to another. Liaised between clients, physicians, insurers and management to inquire about potential service improvement suggestions. Communicated important service related information to clients and upper management. Provided feedback to client to promote quality service. Accomplishments: Created powerful information flow procedure to improve communication. Developed a reliable client health insurance database. Education Master : Business Administration Business Administration Master : Private Business Law Southeastern University City , State , France Private Business Law Skills Accounting, agency, benefits, clientele, client, clients, database, delivery, Department of Health, fax, filing, HR, insurance, marketing plan, materials, Payroll, policies, presentations, processes, quality, quality assurance, quest, Research, Service Level Agreement, supervision, telephone
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME489461144" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_489461144_1_319165078" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="489461144FNAM1"> </span> <span> </span> <span class="field lName" id="489461144LNAM1"> HR CUSTOMER SERVICE REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM489461146" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM489461146"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489461146_1_319165096" style=" padding-top:0px; "> <div class="field singlecolumn" id="489461146FRFM1"> Excellent team player with legal background and abilities to interpret laws, procedures, policies and processes; Client-oriented, results-driven and deadline-oriented with a high degree of initiative; Capable to undertake and resolve numerous and complex assignments with minimal supervision. Outstanding inter-personal, communication and customer service skills; Adept to organize, plan, and prioritize tasks with strong attention to details; Comfortable working in a fast-paced and multicultural environment. Experienced in quantitative research and data analysis. Highly proficient in Microsoft suite ( World, Excel, Power point) with working knowledge of the World bank group systems including People Soft 9.1, SAP and Remedy.</div> </div> </div> <div class="section" id="SECTION_HILT489461147" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT489461147"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489461147_1_319168750" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="489461147SKC11"> <ul> <li> HR policies and procedures expertise</li> <li> New employee orientations</li> </ul> <br/> </td> <td class="field twocol_2" id="489461147SKC21"> <ul> <li> People-oriented</li> <li> Organized</li> <li> Staff training and development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM489462623" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM489462623"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489462623_1_319172897" style=" padding-top:0px; "> <div class="field singlecolumn" id="489462623FRFM1"> <p align="LEFT"> -Recognized as the top performer of the Intake team:</p> <p align="LEFT"> *Successfully handled 4258 incoming calls which represents 25% of the total incoming calls for the Fiscal year 2014 and 15% more of the average 10% incoming calls allocated to each Intake team.</p> <p align="LEFT"> *Resolved approximately 80 emails inquiries on a weekly basis within an average of 1.4 days which is 30% less than the 2 days Service level agreement.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR489461149" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR489461149"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489461149_1_319165093" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="489461149JTIT1"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="489461149JSTD1"> 01/2002</span> <span class="jobdates" format="%m/%Y" id="489461149EDDT1"> </span> </span> </span> <span class="paddedline"> <span class="jobline" id="489461149JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_489461149_2_319165086" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="489461149JTIT2"> HR Customer Service Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="489461149JSTD2"> 11/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="489461149EDDT2"> Current</span> </span> </span> <span class="paddedline"> <span class="companyname" id="489461149COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="489461149JDES2" itemprop="description"> <ul> <li> Respond to inquiries about HR policies and procedures from clients and their dependents via telephone, emails, fax and walk-ins.</li> <li> Ensure that all queries are logged and tracked in Remedy database to promote quality assurance.</li> <li> Liaise with related departments, to include HR Teams, Visa, Payroll, Accounting and Travel to deliver timely service.</li> <li> Educate clients about the availability and usage of self -service options.</li> <li> Contribute in issues identification for inclusion into the knowledge base.</li> <li> Research policies and procedures including departmental and federal agency guidelines to provide current and comprehensive responses.</li> <li> Run and analyze daily reports to benchmark employee performance and compliance adhering to the 2 days Service Level Agreement to delivery service.</li> <li> Maintain tasks on track, and respond to deadlines and priorities.</li> <li> Accomplishments: Recognized as the top performer of the Intake team: Successfully handled 4258 incoming calls which represents 25% of the total incoming calls for the Fiscal year 2014 and 15% more of the average 10% incoming calls allocated to each Intake team.</li> <li> Resolve approximately 80 emails inquiries on a weekly basis within an average of 1.4 days.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_489461149_3_319165087" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="489461149JTIT3"> Consultant Project Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="489461149JSTD3"> 09/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="489461149EDDT3"> 07/2012</span> </span> </span> <span class="paddedline"> <span class="companyname" id="489461149COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="489461149JDES3" itemprop="description"> <ul> <li> Wrote policy and procedures and completed other Department of Health licensing requirements for credentialing.</li> <li> Wrote all business related correspondence.</li> <li> Collected data to create client database.</li> <li> Organized client record filing.</li> <li> Updated and maintained clients records.</li> <li> Held presentations about business opportunities in quest for expansion with very little supervision.</li> <li> Prepared appointment package including salary and fringe benefits, letter of intent, security and medical clearance processes.</li> <li> Created employee file checklist for documents to be submitted with application.</li> <li> Prepared comprehensive and accurate materials for presentation.</li> <li> Accomplishments: Obtained the agency home health care license to operate in Pennsylvania.</li> <li> Designed marketing plan that increased clientele by 3% for this start-up venture.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_489461149_4_319165090" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="489461149JTIT4"> Liaison Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="489461149JSTD4"> 07/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="489461149EDDT4"> 04/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="489461149COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="489461149JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="489461149JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="489461149JDES4" itemprop="description"> <ul> <li> Organized presentations with business partners regarding objectives to achieve.</li> <li> Partnered with physicians to obtain prior authorizations for services.</li> <li> Maintained and managed over 100 clients' accounts.</li> <li> Ran reports to evaluate employee productivity and benchmark case load increase rate from a quarter to another.</li> <li> Liaised between clients, physicians, insurers and management to inquire about potential service improvement suggestions.</li> <li> Communicated important service related information to clients and upper management.</li> <li> Provided feedback to client to promote quality service.</li> <li> Accomplishments: Created powerful information flow procedure to improve communication.</li> <li> Developed a reliable client health insurance database.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC489461150" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC489461150"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489461150_1_319165094" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="489461150DGRE1" itemprop="name"> Master</span> <span> : </span> <span class="programline" id="489461150STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="489461150SCHO1" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="489461150FRFM1"> Business Administration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_489461150_2_319165095" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="489461150DGRE2" itemprop="name"> Master</span> <span> : </span> <span class="programline" id="489461150STUY2"> Private Business Law</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="489461150SCHO2" itemprop="name"> Southeastern University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="489461150SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="489461150SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="489461150SCNT2"> France</span> </span> </span> <span class="paddedline"> <span class="field" id="489461150FRFM2"> Private Business Law</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL489461182" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL489461182"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_489461182_1_319165097" style=" padding-top:0px; "> <div class="field singlecolumn" id="489461182FRFM1"> Accounting, agency, benefits, clientele, client, clients, database, delivery, Department of Health, fax, filing, HR, insurance, marketing plan, materials, Payroll, policies, presentations, processes, quality, quality assurance, quest, Research, Service Level Agreement, supervision, telephone</div> </div> </div> </div>
HR
19,397,727
ENGINEERING TECHNICIAN III Summary Engineering Technician with an extensive troubleshooting, repair, and installation background. Thorough knowledge of Electrical, Mechanical, Pneumatic and computer systems. Self-starter who quickly masters new skills and systems. Highlights Extensive Troubleshooting and repair proficiency Interpretation of schematics, blueprints and drawings Quick to act on customer service requests/issues Resolve issues down to the component level Document work performed through internal database Proficient in AC/DC motor systems and theory Electrical Power Generation Data Acquisition systems Red-line documents and implement changes Excellent written and verbal communication Environmental/ESS Chamber repair Pneumatic system design/repair and leak detection Solenoid and valve replacement Lock out/Tag out, Arc Flash, Live Electrical and ESD certified Labview software PC and ESS Monitor repair Customer service-oriented Strong safety awareness Excellent problem solver Strong attention to detail Accomplishments Troubleshot and repaired test equipment for several AOG's (Aircraft on ground) to satisfy customer (Delta Airlines) demands. Experience Engineering Technician III 07/2013 to Current Company Name City , State Responsible for all Test Equipment Maintenance on-site to include Production, Repair & Overhaul, Engineering and Environmental labs. Responds to test equipment Service requests through the TESR/TPM system. Works closely with Engineering, Electricians, Facilities, and Metrology to resolve issues. Areas of responsibility include Electrical Power Generation, Cabin Pressure, Fuel/Advance Controls and Sensors, Electronics, and Environmental Labs. Troubleshoots down to the component level and resolve root cause. Troubleshooting/repairing pneumatic pressure and vacuum systems. Generator Test Technician III 08/1999 to 07/2013 Company Name City , State Setup and perform functional acceptance testing of aircraft and ground power generators using manual and automated test equipment in accordance with applicable test procedures. Record test data and accept or reject units through the use of functional test stamps. Responsible for troubleshooting test failures to the component level. Also performs various assembly processes when required. Works with various and specialized test equipment such as volt meters, ohm meters, power meters, dielectric testers, etc. Completes trouble reports and yield tracking logs. Other duties include safety representative and Metrology coordinator for department. E.S.D. certified and meets ISO-9001 standards and requirements. Unmanned Aerial Vehicle (UAV) Maintenance Technician 02/1998 to 08/1999 Company Name City , State Performed airframe and power plant maintenance on forward observing reconnaissance aircraft. Maintained engine proficiency by adjusting valves, ignition points, and performed highly advanced computer aided diagnostic testing. Inspected airframes for structural damage and performed high-tech composite repair procedures using precision sanding and measuring equipment. Skills include electrical safety and explosive ordnance handling. Electrical Power Generation Equipment Repairer Technician 08/1996 to 08/1999 Company Name Performed maintenance on mobile utility precise power generation sets, and internal combustion engines. Administered troubleshooting procedures on electronic equipment using wiring schematics and diagrams. Maintained diesel and gasoline engines by adjusting valves, carburetors, ignition points, alternators, regulators, and solenoids. Performed maintenance services such as lubrication, oil change, radiator flushes and repaired small motor generators. Supplied electrical power to numerous field customers. Education Certificates 1998 State •Certificate, UAV Mechanical Technician course, U.S. Army, Ft. Huachuca, AZ, completed 1998 •Certificate, UAV Maintenance Technician Common course, U.S. Army, Ft. Huachuca, AZ, completed 1998 •Certificate, Power Generation Equipment Repairer, U.S. Army, Aberdeen Proving Ground, MD completed 1996 •Diploma, Pueblo High School, Tucson, AZ, graduated 1996 Bachelor of Science : Professional Aeronautics Embry Riddle Aeronautical University City , State , U.S Completed 2 years Skills Live Electrical, Arc Flash, Lock-Out/Tag-Out, ESD, functional testing, test equipment repair and operation, troubleshooting, ISO-9001 standards, electrical equipment operation, Mechanical repair, oil servicing, Power Generation, soldering, electrical component repair, safety awareness, schematics, blueprints, drawings, various testing equipment, equipment/wiring installation, solenoid/valves, PC repair, fabrication, well organized, self motivated, excellent written and verbal communication skills,
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME690953708" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_690953708_1_448522419" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="690953708FNAM1"> </span> <span> </span> <span class="field lName" id="690953708LNAM1"> ENGINEERING TECHNICIAN III</span> </div> </div> </div> <div class="section" id="SECTION_SUMM690953710" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM690953710"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690953710_1_448522429" style="padding-top:0px;"> <div class="field singlecolumn" id="690953710FRFM1"> <p align="LEFT"> Engineering Technician with an extensive troubleshooting, repair, and installation background. Thorough knowledge of Electrical, Mechanical, Pneumatic and computer systems. Self-starter who quickly masters new skills and systems.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_HILT690953711" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT690953711"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690953711_1_448524832" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="690953711SKC11"> <ul> <li> Extensive Troubleshooting and repair proficiency</li> <li> Interpretation of schematics, blueprints and drawings</li> <li> Quick to act on customer service requests/issues</li> <li> Resolve issues down to the component level</li> <li> Document work performed through internal database</li> <li> Proficient in AC/DC motor systems and theory</li> <li> Electrical Power Generation</li> <li> Data Acquisition systems</li> <li> Red-line documents and implement changes </li> <li> Excellent written and verbal communication</li> </ul> </td> <td class="field twocol_2" id="690953711SKC21"> <ul> <li> Environmental/ESS Chamber repair</li> <li> Pneumatic system design/repair and leak detection</li> <li> Solenoid and valve replacement</li> <li> Lock out/Tag out, Arc Flash, Live Electrical and ESD certified</li> <li> Labview software</li> <li> PC and ESS Monitor repair</li> <li> Customer service-oriented</li> <li> Strong safety awareness</li> <li> Excellent problem solver</li> <li> Strong attention to detail</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM690954276" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM690954276"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690954276_1_448534165" style="padding-top:0px;"> <div class="field singlecolumn" id="690954276FRFM1"> <p align="LEFT"> Troubleshot and repaired test equipment for several AOG's (Aircraft on ground) to satisfy customer (Delta Airlines) demands.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR690953712" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR690953712"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690953712_1_448522421" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690953712JTIT1"> Engineering Technician III</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="690953712JSTD1"> 07/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="690953712EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690953712COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="690953712JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="690953712JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="690953712JDES1" itemprop="description"> <ul> <li> Responsible for all Test Equipment Maintenance on-site to include Production, Repair &amp; Overhaul, Engineering and Environmental labs.</li> <li> Responds to test equipment Service requests through the TESR/TPM system.</li> <li> Works closely with Engineering, Electricians, Facilities, and Metrology to resolve issues.</li> <li> Areas of responsibility include Electrical Power Generation, Cabin Pressure, Fuel/Advance Controls and Sensors, Electronics, and Environmental Labs.</li> <li> Troubleshoots down to the component level and resolve root cause.</li> <li> Troubleshooting/repairing pneumatic pressure and vacuum systems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690953712_2_448522422" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690953712JTIT2"> Generator Test Technician III</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="690953712JSTD2"> 08/1999</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="690953712EDDT2"> 07/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690953712COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="690953712JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="690953712JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="690953712JDES2" itemprop="description"> <ul> <li> Setup and perform functional acceptance testing of aircraft and ground power generators using manual and automated test equipment in accordance with applicable test procedures. Record test data and accept or reject units through the use of functional test stamps. Responsible for troubleshooting test failures to the component level. Also performs various assembly processes when required. Works with various and specialized test equipment such as volt meters, ohm meters, power meters, dielectric testers, etc. Completes trouble reports and yield tracking logs. Other duties include safety representative and Metrology coordinator for department. E.S.D. certified and meets ISO-9001 standards and requirements. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690953712_3_448522423" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690953712JTIT3"> Unmanned Aerial Vehicle (UAV) Maintenance Technician</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="690953712JSTD3"> 02/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="690953712EDDT3"> 08/1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="690953712COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="690953712JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="690953712JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="690953712JDES3" itemprop="description"> <ul> <li> Performed airframe and power plant maintenance on forward observing reconnaissance aircraft. Maintained engine proficiency by adjusting valves, ignition points, and performed highly advanced computer aided diagnostic testing. Inspected airframes for structural damage and performed high-tech composite repair procedures using precision sanding and measuring equipment. Skills include electrical safety and explosive ordnance handling.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690953712_4_448522424" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="690953712JTIT4"> Electrical Power Generation Equipment Repairer Technician</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="690953712JSTD4"> 08/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="690953712EDDT4"> 08/1999</span> </span> </span> <span class="paddedline"> <span class="companyname" id="690953712COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="690953712JDES4" itemprop="description"> <ul> <li> Performed maintenance on mobile utility precise power generation sets, and internal combustion engines. Administered troubleshooting procedures on electronic equipment using wiring schematics and diagrams. Maintained diesel and gasoline engines by adjusting valves, carburetors, ignition points, alternators, regulators, and solenoids. Performed maintenance services such as lubrication, oil change, radiator flushes and repaired small motor generators. Supplied electrical power to numerous field customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC690953713" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC690953713"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690953713_1_448522427" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="690953713DGRE1" itemprop="name"> Certificates</span> <span class="programline" id="690953713STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="690953713GRYR1"> 1998</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="690953713SCHO1" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="690953713SCIT1"> </span> <span class="joblocation jobstate edustate" id="690953713SSTA1"> State</span> <span class="joblocation eduCountry" id="690953713SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="690953713FRFM1"> <p align="LEFT"> •Certificate, UAV Mechanical Technician course, U.S. Army, Ft. Huachuca, AZ, completed 1998</p> <br/> <p align="LEFT"> •Certificate, UAV Maintenance Technician Common course, U.S. Army, Ft. Huachuca, AZ, completed 1998</p> <br/> <p align="LEFT"> •Certificate, Power Generation Equipment Repairer, U.S. Army, Aberdeen Proving Ground, MD completed 1996</p> <br/> <p align="LEFT"> •Diploma, Pueblo High School, Tucson, AZ, graduated 1996 </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_690953713_2_448522428" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="690953713DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="690953713STUY2"> Professional Aeronautics</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="690953713SCHO2" itemprop="name"> Embry Riddle Aeronautical University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="690953713SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="690953713SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="690953713SCNT2"> U.S</span> </span> </span> <span class="paddedline"> <span class="field" id="690953713FRFM2"> <p align="LEFT"> Completed 2 years</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL690953715" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL690953715"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_690953715_1_448522431" style="padding-top:0px;"> <div class="field singlecolumn" id="690953715FRFM1"> <p align="LEFT"> Live Electrical, Arc Flash, Lock-Out/Tag-Out, ESD, functional testing, test equipment repair and operation, troubleshooting, ISO-9001 standards, electrical equipment operation, Mechanical repair, oil servicing, Power Generation, soldering, electrical component repair, safety awareness, schematics, blueprints, drawings, various testing equipment, equipment/wiring installation, solenoid/valves, PC repair, fabrication, <font> well organized, self motivated, excellent written and verbal communication skills, </font> </p> <p> </p> </div> </div> </div> </div>
ENGINEERING
12,019,284
FITNESS DIRECTOR Professional Profile Dedicated business professional with over seven years of experience in marketing and customer service in the fitness industry; marketing and selling fitness services while providing exceptional customer service. Qualifications Successful sales experience Creative and resourceful Exceptional problem solving ability Superior organization Strong leadership and communication skills Project management Proficient with Microsoft Office and Outlook Ability to work in a team setting Experience Fitness Director 01/2010 to Current Company Name City , State Managed 20 full time staff and 40 part-time and on call staff. Managed schedules for 10 full time and five part-time personal trainers, three nutritionists, two cardio coaches, and four Pilates trainers. Worked directly with sales of personal training, wellness, Pilates, group exercise services and packages to members based on the needs of the member. Provided members with exceptional member service by exceeding expectations and being proactive in resolving issues and answering questions. Setup and managed CSI scheduling, billing, and operating software system for the fitness and wellness departments. Developed and created new programs to promote and market the various fitness and wellness services to increase member engagement. Worked closely with the communications team on the various marketing outlets. This includes creating text and formats for email alerts, GPX and Group Personal Training schedules, brochures, flyers, and web content. Developed and trained fitness, wellness, and athletic services staff on departmental processes, procedures, and standards. Managed payroll by checking time and attendance records, entering service provider commission, and submitting payroll documents to payroll supervisor. Managed Group Personal Training program schedule, billing, and marketing materials. Managed all fitness and wellness department billing and credits. Helped develop, market, and host open houses for the Pilates studio and the launch of the new conditioning studio. Assisted with planning and hosting of annual Wellness Fair. Handled member complaints and worked with the members to find the best solution. Worked with the members to determine the best program or service and pairing the member up with the appropriate service provider. Worked directly with Membership Director to increase new member engagement by developing promotions and communications to welcome and support all new members. Fitness Specialist/Member Service Specialist 12/2007 to 03/2010 Company Name City , State Worked with clients to assess, design, and maintain exercise programs. Programs included goal setting, cardiovascular workouts, and strength training workouts to help obtain health and wellness goals. Created and implemented programming for fitness division within the company including fitness bowls, muscle matchups, and table tennis tournaments. The goal of fitness programs was to promote and educate employees on health and wellness within the corporations Vivecorp Inc. contracted with. Created marketing materials for all fitness programs including flyers, email alerts, and updating web content. Created and implemented fitness assessment programming including four components; cardiovascular, muscular strength, flexibility, and circumference measurements. Provided health screenings including lipid panel, glucose/cholesterol, body composition, blood pressure, and bone density to corporations to promote health and wellness. Designed and instructed group exercise classes including x-training, circuit training, and core conditioning. Provided members with exceptional member service by exceeding expectations, welcoming, and motivating members. Event Management 11/2006 to 03/2008 Company Name City , State Organized and prepared materials for school athletic events including basketball and volleyball matches. Sold and distributed tickets at athletic events working within the ticket sales and will call sales offices. Tracked game day attendance by counting tickets prior to completion of each match. Provided extraordinary game day experience by escorting ticket holders to seats, handing out flyers, and answering questions. Education Master's of Business Administration (MBA) : General Management 2012 UNIVERSITY OF PHOENIX City , State General Management Bachelor of Science Degree (BS) : Exercise Science 2008 SEATTLE PACIFIC UNIVERSITY City , State Exercise Science Interests Volunteer for Northwest Association for Blind Athletes *4-year member of Seattle Pacific University Women's Soccer Team *3-year member of Student Athletic Advisory Committee at Seattle Pacific University Additional Information Other Activities *Volunteer for Northwest Association for Blind Athletes *4-year member of Seattle Pacific University Women's Soccer Team *3-year member of Student Athletic Advisory Committee at Seattle Pacific University Skills billing, blood pressure, brochures, communication skills, clients, email, goal setting, promote health, leadership, Director, marketing, market, marketing materials, materials, Microsoft Office, Outlook, payroll, problem solving, processes, programming, Project management, sales experience, sales, scheduling, supervisor, web content, composition
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME747224474" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_747224474_1_484111551" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="747224474FNAM1"> </span> <span> </span> <span class="field lName" id="747224474LNAM1"> FITNESS DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM747224476" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM747224476"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224476_1_484111560" style="padding-top:0px;"> <div class="field singlecolumn" id="747224476FRFM1"> Dedicated business professional with over seven years of experience in marketing and customer service in the fitness industry; marketing and selling fitness services while providing exceptional customer service.</div> </div> </div> <div class="section" id="SECTION_HILT747224477" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT747224477"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224477_1_484111563" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="747224477SKC11"> Successful sales experience Creative and resourceful Exceptional problem solving ability Superior organization Strong leadership and communication skills Project management Proficient with Microsoft Office and Outlook Ability to work in a team setting</td> <td class="field twocol_2" id="747224477SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM747224815" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR747224478" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR747224478"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224478_1_484111553" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="747224478JTIT1"> Fitness Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="747224478JSTD1"> 01/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="747224478EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="747224478COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="747224478JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="747224478JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="747224478JDES1" itemprop="description"> <ul> <li> Managed 20 full time staff and 40 part-time and on call staff.</li> <li> Managed schedules for 10 full time and five part-time personal trainers, three nutritionists, two cardio coaches, and four Pilates trainers.</li> <li> Worked directly with sales of personal training, wellness, Pilates, group exercise services and packages to members based on the needs of the member.</li> <li> Provided members with exceptional member service by exceeding expectations and being proactive in resolving issues and answering questions.</li> <li> Setup and managed CSI scheduling, billing, and operating software system for the fitness and wellness departments.</li> <li> Developed and created new programs to promote and market the various fitness and wellness services to increase member engagement.</li> <li> Worked closely with the communications team on the various marketing outlets.</li> <li> This includes creating text and formats for email alerts, GPX and Group Personal Training schedules, brochures, flyers, and web content.</li> <li> Developed and trained fitness, wellness, and athletic services staff on departmental processes, procedures, and standards.</li> <li> Managed payroll by checking time and attendance records, entering service provider commission, and submitting payroll documents to payroll supervisor.</li> <li> Managed Group Personal Training program schedule, billing, and marketing materials.</li> <li> Managed all fitness and wellness department billing and credits.</li> <li> Helped develop, market, and host open houses for the Pilates studio and the launch of the new conditioning studio.</li> <li> Assisted with planning and hosting of annual Wellness Fair.</li> <li> Handled member complaints and worked with the members to find the best solution.</li> <li> Worked with the members to determine the best program or service and pairing the member up with the appropriate service provider.</li> <li> Worked directly with Membership Director to increase new member engagement by developing promotions and communications to welcome and support all new members.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_747224478_2_484111554" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="747224478JTIT2"> Fitness Specialist/Member Service Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="747224478JSTD2"> 12/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="747224478EDDT2"> 03/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="747224478COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="747224478JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="747224478JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="747224478JDES2" itemprop="description"> <ul> <li> Worked with clients to assess, design, and maintain exercise programs.</li> <li> Programs included goal setting, cardiovascular workouts, and strength training workouts to help obtain health and wellness goals.</li> <li> Created and implemented programming for fitness division within the company including fitness bowls, muscle matchups, and table tennis tournaments.</li> <li> The goal of fitness programs was to promote and educate employees on health and wellness within the corporations Vivecorp Inc.</li> <li> contracted with.</li> <li> Created marketing materials for all fitness programs including flyers, email alerts, and updating web content.</li> <li> Created and implemented fitness assessment programming including four components; cardiovascular, muscular strength, flexibility, and circumference measurements.</li> <li> Provided health screenings including lipid panel, glucose/cholesterol, body composition, blood pressure, and bone density to corporations to promote health and wellness.</li> <li> Designed and instructed group exercise classes including x-training, circuit training, and core conditioning.</li> <li> Provided members with exceptional member service by exceeding expectations, welcoming, and motivating members.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_747224478_3_484111555" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="747224478JTIT3"> Event Management</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="747224478JSTD3"> 11/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="747224478EDDT3"> 03/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="747224478COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="747224478JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="747224478JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="747224478JDES3" itemprop="description"> <ul> <li> Organized and prepared materials for school athletic events including basketball and volleyball matches.</li> <li> Sold and distributed tickets at athletic events working within the ticket sales and will call sales offices.</li> <li> Tracked game day attendance by counting tickets prior to completion of each match.</li> <li> Provided extraordinary game day experience by escorting ticket holders to seats, handing out flyers, and answering questions.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC747224479" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC747224479"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224479_1_484111557" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="747224479DGRE1" itemprop="name"> Master's of Business Administration (MBA)</span> <span> : </span> <span class="programline" id="747224479STUY1"> General Management</span> <span class="datesWrapper"> <span class="jobdates" id="747224479GRYR1"> 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="747224479SCHO1" itemprop="name"> UNIVERSITY OF PHOENIX</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="747224479SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="747224479SSTA1"> State</span> <span class="joblocation eduCountry" id="747224479SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="747224479FRFM1"> General Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_747224479_2_484111559" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="747224479DGRE2" itemprop="name"> Bachelor of Science Degree (BS)</span> <span> : </span> <span class="programline" id="747224479STUY2"> Exercise Science</span> <span class="datesWrapper"> <span class="jobdates" id="747224479GRYR2"> 2008</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="747224479SCHO2" itemprop="name"> SEATTLE PACIFIC UNIVERSITY</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="747224479SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="747224479SSTA2"> State</span> <span class="joblocation eduCountry" id="747224479SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="747224479FRFM2"> Exercise Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR747224481" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR747224481"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224481_1_484111562" style="padding-top:0px;"> <div class="field singlecolumn" id="747224481FRFM1"> Volunteer for Northwest Association for Blind Athletes *4-year member of Seattle Pacific University Women's Soccer Team *3-year member of Student Athletic Advisory Committee at Seattle Pacific University</div> </div> </div> <div class="section" id="SECTION_AFIL747224480" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ADDI747224490" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI747224490"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224490_1_484111565" style="padding-top:0px;"> <div class="field singlecolumn" id="747224490FRFM1"> <ul> <li> Other Activities *Volunteer for Northwest Association for Blind Athletes *4-year member of Seattle Pacific University Women's Soccer Team *3-year member of Student Athletic Advisory Committee at Seattle Pacific University</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL747224489" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL747224489"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_747224489_1_484111564" style="padding-top:0px;"> <div class="field singlecolumn" id="747224489FRFM1"> billing, blood pressure, brochures, communication skills, clients, email, goal setting, promote health, leadership, Director, marketing, market, marketing materials, materials, Microsoft Office, Outlook, payroll, problem solving, processes, programming, Project management, sales experience, sales, scheduling, supervisor, web content, composition</div> </div> </div> </div>
FITNESS
15,680,735
DIRECTOR, CLINICAL RESEARCH OPERATIONS & MEDICAL SCIENCE LIAISON Summary Accomplished and results-driven business development professional offers 18 years of leadership and account management experience as an integral part of fast-paced clinical and sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management solutions. Experience Company Name City , State Director, Clinical Research Operations & Medical Science Liaison 02/2013 to Current Manage 30 clinical studies with a revenue stream of $2M annually. Increase site revenue from 30k to 120K mo in first 12 months Ranked in top 1% of clinical research sites for patient enrollment in Europe and The United States for Schizophrenia, Bipolar, & Depression studies in 2013 & 2014 Increased monthly revenue by 300% by implementing aggressive strategic patient recruiting strategies to develop and expand existing southern California customer base. Recognized as top generator of patient enrollment in schizophrenic trials, exceeding goals by 200% in 2013 & 2014. Reduced organizational operating costs by 45% by streamlining patient recruitment & clinical staff processes saving company 140K in first 24 months Physician profitability grew form 17k to 300k for combined studies over 18 months, an increase of 1000% Company Name City , State Sales/Business Development Director 01/2010 to 05/2013 Provided a full range of services for accelerating businesses in the bio-pharmaceutical, medical device, and energy industries. Engaged in business planning, funding strategies, provided cost-effective, and timely solutions. Targeted new long-term business partner prospects and closed 3 deals in 24 months securing $15M in venture capital. Identified, coordinated and participated in client relationship-building activities and meetings. Cultivated relationships with key players in private banking, venture capital, and oil/petroleum sectors to create ongoing and mutually beneficial referral systems. Established critical alliance with Canadian venture capital partners within 36 month period to fund Bio-Synerg's largest energy investment projected at $80M. Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day. company acquired by Canadian private equity group in May 2013 Recruited by CITrials as Director, Clinical Research Operations in February 2013 Company Name City , State Senior Account Executive 01/2006 to 01/2010 Managed regions largest territory and performed full sales cycle duties, increasing annual sales by 60%.to $7M in 2009 106% of quota. Recognized as top PD sales generator within RAI chain in region. Generated highest sales volume of PD/HD capital equipment in new RAI corporate account in region in 2009 Recognized as top sales generator with Extraneal solution, increasing sales level by 124% in 2009 alone. Peak performer while achieving 100% of quota while producing $5M in annual sales in 2008 Achieved #1 position in region for high producing new corporate account 2009. Joined Bio-Synergy Partners, LLC as a Business Consultant in January 2010 Company Name City , State Account Executive 09/2003 to 12/2006 Managed all sales of Baxter's portfolio of dialysis products and services through Nephrologists, surgeons, c-suite administrators, hospital purchasing managers, and nursing administrators. Negotiated contracts & strategic pricing involving Renal capital equipment and disposables. Managed resources for educating physicians, nurses, and patients. Facilitated resources for distribution of education and technology materials. Conducted and coordinated presentations to c-suite administrators and physician groups involving patient modeling, outcomes, financial reimbursement. Provided updates and evaluations on industry trends and legislative initiatives involving Chronic Kidney Disease. Managed Baxter's largest sales territory (5 states) of dialysis centers & hospitals, and performed full sales cycle duties, increasing annual sales 2.3M an increase of 60%. Established dialyzer sales at largest University account in territory increasing overall sales 180%. Upsold add-on services to existing customers, generating incremental revenue of $400k per every 6 months. Grew customer base by 70% from 35 to 50 accounts in first 18 months. Promoted to Senior Account Executive in San Diego, CA in January 2006 Ranked in top 1% out of 65 sales representatives in the United States in Extraneal IV solution sales. Company Name City , State Financial Consultant/Sales Trainer 02/2002 to 09/2003 Delivered informational financial sales presentations to potential investors to build symbiotic client relationships. Increased monthly sales by 45% by implementing strategies to develop and expand existing customer base. Targeted new long-term business partner prospects and closed 4 new deals in 18 months in the Higher Education industry. Maintained an 85% client retention rate by suggesting strategic investment plans based on fixed income, life insurance, and equity investing report evaluations. Trained 75 financial sales representatives how to leverage lead generation tools to increase profitability and product placement within their prospective clients financial portfolio Recruited by Baxter Healthcare as an Account Executive to run UT territory Company Name City , State Senior Institutional Healthcare Representative 01/2001 to 02/2002 Products: Tikosyn,Viagra, Norvasc, Lipitor, Diflucan, Zithromax Managed a portfolio of six (6) products, which generated $3M in revenue per 12 months. Achieved 100% of quota on all product Surpassed 2001 annual sales quota by 119%. Trained territory sales representatives on Pfizer portfolio of products at district and regional meetings. Increased Government account base 72% in 12 months to 250K. Recognized as top cardiovascular sales generator in Southwest Region, increasing Tikosyn sales by $400K and exceeding quota by 207% in 2001 Recruited By World Financial Group to lead Financial Sales Team in Salt Lake City, UT Company Name City , State Institutional Healthcare Representative 03/1998 to 01/2001 Products: Trovan, Aricept, Zoloft, Diflucan, Zithromax, Celebrex Launched and grew Arthritis market from start-up to highest sales volume in Southwest region Increased sales to 1.7M in 2000 exceeding quota by 159% Produced 1.3M in sales in 1999 exceeding quota by 125% Achieved Top 10% government antifungal sales, generating 1.5M Led and coordinated the recruitment and training of new sales representatives Promoted in August 2000 to Senior Institutional Healthcare Representative due to exceptional leadership skills and exceeding institutional/territory quotas Pfizer nationwide realignment, offered the opportunity to relocate to Utah Company Name City , State Professional Healthcare Representative 09/1996 to 01/1998 Met and exceeded territory sales targets in assigned therapeutic areas by demonstrating a strong understanding of disease states. Communicated technical, scientific, product, disease management information to physicians . Products: Aricept, Glucotrol XL, Zyrtec, Cardura, Trovan, Diflucan Ranked in Top 5% among 45 new hires in the Powers Division Recognized as top sales generator, increasing sales of Aricept by 165% in 1996 alone. Expanded territory from start-up to $420K in sales by developing strategic initiatives and formulary acceptance in key accounts (e.g. Tucson Medical Center & VA) Received 2 consecutive "Exceeds Expectations" ratings on Manger reviews and promoted to Institutional Healthcare Representative Education Masters of Science : Clinical & Counseling Psychology 2012 Capella University , City , State , United States GPA: Summa Cum Laude Summa Cum Laude Bachelor of Arts : History 1994 Brigham Young University , City , State , United States Minor in English Associate V.P. Student Government Skills "Bilingual in Spanish (read, write, and speak)"
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME616277783" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_616277783_1_400873882" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="616277783FNAM1"> </span> <span> </span> <span class="field" id="616277783LNAM1"> DIRECTOR, CLINICAL RESEARCH OPERATIONS &amp; MEDICAL SCIENCE LIAISON</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM616277785" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM616277785"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616277785_1_400873890" style="padding-top:0px;"> <div class="field singlecolumn" id="616277785FRFM1"> <p align="LEFT"> Accomplished and results-driven business development professional offers 18 years of leadership and account management experience as an integral part of fast-paced clinical and sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management solutions.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR616277787" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR616277787"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616277787_1_400873884" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT1"> Director, Clinical Research Operations &amp; Medical Science Liaison</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD1"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES1" itemprop="description"> <ul> <li> Manage 30 clinical studies with a revenue stream of $2M annually.</li> <li> Increase site revenue from 30k to 120K mo in first 12 months</li> <li> Ranked in top 1% of clinical research sites for patient enrollment in Europe and The United States for Schizophrenia, Bipolar, &amp; Depression studies in 2013 &amp; 2014 </li> <li> Increased monthly revenue by 300% by implementing aggressive strategic patient recruiting strategies to develop and expand existing southern California customer base.</li> <li> Recognized as top generator of patient enrollment in schizophrenic trials, exceeding goals by 200% in 2013 &amp; 2014.</li> <li> Reduced organizational operating costs by 45% by streamlining patient recruitment &amp; clinical staff processes saving company 140K in first 24 months</li> <li> Physician profitability grew form 17k to 300k for combined studies over 18 months, an increase of 1000%</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_2_400873885" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT2"> Sales/Business Development Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT2"> 05/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES2" itemprop="description"> <p align="LEFT"> Provided a full range of services for accelerating businesses in the bio-pharmaceutical, medical device, and energy industries. Engaged in business planning, funding strategies, provided cost-effective, and timely solutions.</p> <ul> <li> Targeted new long-term business partner prospects and closed 3 deals in 24 months securing $15M in venture capital.</li> <li> Identified, coordinated and participated in client relationship-building activities and meetings.</li> <li> Cultivated relationships with key players in private banking, venture capital, and oil/petroleum sectors to create ongoing and mutually beneficial referral systems.</li> <li> Established critical alliance with Canadian venture capital partners within 36 month period to fund Bio-Synerg's largest energy investment projected at $80M. </li> <li> Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.</li> <li> company acquired by Canadian private equity group in May 2013</li> <li> Recruited by CITrials as Director, Clinical Research Operations in February 2013</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_3_400873886" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT3"> Senior Account Executive</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD3"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT3"> 01/2010</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES3" itemprop="description"> <ul> <li> Managed regions largest territory and performed full sales cycle duties, increasing annual sales by 60%.to $7M in 2009 106% of quota.</li> <li> Recognized as top PD sales generator within RAI chain in region.</li> <li> Generated highest sales volume of PD/HD capital equipment in new RAI corporate account in region in 2009 </li> <li> Recognized as top sales generator with Extraneal solution, increasing sales level by 124% in 2009 alone.</li> <li> Peak performer while achieving 100% of quota while producing $5M in annual sales in 2008</li> <li> Achieved #1 position in region for high producing new corporate account 2009.</li> <li> Joined Bio-Synergy Partners, LLC as a Business Consultant in January 2010</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_4_400873887" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT4"> Account Executive</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD4"> 09/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT4"> 12/2006</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES4" itemprop="description"> <p align="LEFT"> Managed all sales of Baxter's portfolio of dialysis products and services through Nephrologists, surgeons, c-suite administrators, hospital purchasing managers, and nursing administrators. Negotiated contracts &amp; strategic pricing involving Renal capital equipment and disposables. Managed resources for educating physicians, nurses, and patients. Facilitated resources for distribution of education and technology materials. Conducted and coordinated presentations to c-suite administrators and physician groups involving patient modeling, outcomes, financial reimbursement. Provided updates and evaluations on industry trends and legislative initiatives involving Chronic Kidney Disease.</p> <ul> <li> Managed Baxter's largest sales territory (5 states) of dialysis centers &amp; hospitals, and performed full sales cycle duties, increasing annual sales 2.3M an increase of 60%. </li> <li> Established dialyzer sales at largest University account in territory increasing overall sales 180%. </li> <li> Upsold add-on services to existing customers, generating incremental revenue of $400k per every 6 months.</li> <li> Grew customer base by 70% from 35 to 50 accounts in first 18 months.</li> <li> Promoted to Senior Account Executive in San Diego, CA in January 2006</li> <li> Ranked in top 1% out of 65 sales representatives in the United States in Extraneal IV solution sales.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_5_401899751" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT5"> Financial Consultant/Sales Trainer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD5"> 02/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT5"> 09/2003</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES5" itemprop="description"> <p align="LEFT"> Delivered informational financial sales presentations to potential investors to build symbiotic client relationships.</p> <ul> <li> Increased monthly sales by 45% by implementing strategies to develop and expand existing customer base.</li> <li> Targeted new long-term business partner prospects and closed 4 new deals in 18 months in the Higher Education industry.</li> <li> Maintained an 85% client retention rate by suggesting strategic investment plans based on fixed income, life insurance, and equity investing report evaluations.</li> <li> Trained 75 financial sales representatives how to leverage lead generation tools to increase profitability and product placement within their prospective clients financial portfolio</li> <li> Recruited by Baxter Healthcare as an Account Executive to run UT territory</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_6_401598768" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT6"> Senior Institutional Healthcare Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD6"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT6"> 02/2002</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES6" itemprop="description"> <p align="LEFT"> Products: Tikosyn,Viagra, Norvasc, Lipitor, Diflucan, Zithromax</p> <ul> <li> Managed a portfolio of six (6) products, which generated $3M in revenue per 12 months. Achieved 100% of quota on all product</li> <li> Surpassed 2001 annual sales quota by 119%.</li> <li> Trained territory sales representatives on Pfizer portfolio of products at district and regional meetings.</li> <li> Increased Government account base 72% in 12 months to 250K.</li> <li> Recognized as top cardiovascular sales generator in Southwest Region, increasing Tikosyn sales by $400K and exceeding quota by 207% in 2001</li> <li> Recruited By World Financial Group to lead Financial Sales Team in Salt Lake City, UT</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_7_401600039" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT7"> Institutional Healthcare Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD7"> 03/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT7"> 01/2001</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES7" itemprop="description"> <p align="LEFT"> Products: Trovan, Aricept, Zoloft, Diflucan, Zithromax, Celebrex</p> <ul> <li> Launched and grew Arthritis market from start-up to highest sales volume in Southwest region</li> <li> Increased sales to 1.7M in 2000 exceeding quota by 159% </li> <li> Produced 1.3M in sales in 1999 exceeding quota by 125%</li> <li> Achieved Top 10% government antifungal sales, generating 1.5M</li> <li> Led and coordinated the recruitment and training of new sales representatives</li> <li> Promoted in August 2000 to Senior Institutional Healthcare Representative due to exceptional leadership skills and exceeding institutional/territory quotas</li> <li> Pfizer nationwide realignment, offered the opportunity to relocate to Utah</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277787_8_401630472" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="616277787COMP8" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="616277787JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277787JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="616277787JTIT8"> Professional Healthcare Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="616277787JSTD8"> 09/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="616277787EDDT8"> 01/1998</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="616277787JDES8" itemprop="description"> <p align="LEFT"> Met and exceeded territory sales targets in assigned therapeutic areas by demonstrating a strong understanding of disease states. Communicated technical, scientific, product, disease management information to physicians .</p> <p align="LEFT"> Products: Aricept, Glucotrol XL, Zyrtec, Cardura, Trovan, Diflucan</p> <ul> <li> Ranked in Top 5% among 45 new hires in the Powers Division</li> <li> Recognized as top sales generator, increasing sales of Aricept by 165% in 1996 alone.</li> <li> Expanded territory from start-up to $420K in sales by developing strategic initiatives and formulary acceptance in key accounts (e.g. Tucson Medical Center &amp; VA)</li> <li> Received 2 consecutive "Exceeds Expectations" ratings on Manger reviews and promoted to Institutional Healthcare Representative</li> </ul> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC616277788" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC616277788"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616277788_1_400873888" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616277788DGRE1" itemprop="name"> Masters of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="616277788STUY1"> Clinical &amp; Counseling Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="616277788GRYR1"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616277788SCHO1" itemprop="name"> Capella University</span> <span> , </span> <span class="joblocation jobcity" id="616277788SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277788SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="616277788SCNT1"> United States</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="616277788GRPA1"> Summa Cum Laude</span> </span> <span class="paddedline"> <span class="field" id="616277788FRFM1"> <p align="LEFT"> Summa Cum Laude</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616277788_2_400873889" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616277788DGRE2" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="616277788STUY2"> History</span> <span class="datesWrapper"> <span class="jobdates" id="616277788GRYR2"> 1994</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616277788SCHO2" itemprop="name"> Brigham Young University</span> <span> , </span> <span class="joblocation jobcity" id="616277788SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="616277788SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="616277788SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="616277788FRFM2"> <p align="LEFT"> Minor in English</p> <p align="LEFT"> Associate V.P. Student Government</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL616277790" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL616277790"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616277790_1_400873891" style="padding-top:0px;"> <div class="field singlecolumn" id="616277790FRFM1"> <p align="LEFT"> "Bilingual in Spanish (read, write, and speak)" </p> </div> </div> </div> </div>
HEALTHCARE
19,446,337
SENIOR ACCOUNTANT Summary Well-qualified and detail-oriented Accounting Professional with over 3 years of successful experience in positions of increasing responsibilities and duties.Capable of managing multiple projects and consistently meeting deadlines with a positive, can-do attitude.Extensive knowledge of accounting software and processes.Proficient in extracting financial data from various reporting systems and suggesting key operational changes. Equipped with a broad knowledge of accounting concepts and strategies to yield the best possible financial outcomes Highlights Certified Management Accountant Candidate Expected Year 2016 Ethical and behavioral professionalism Analytical reasoning Financial statement analysis Cost accounting ERP (Enterprise Resource Planning) software Accounting operations professional Complex problem solving Effective time management Strong organizational skills General ledger accounting Account reconciliation expert Flexible team player Strong communication skills Accomplishments Achieved 10% cost reduction by renegotiating all contracts annually, matching terms with inventory turns, making better purchasing decisions, outsourcing sales teams and technicians, and eliminating other non-strategic cost Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions Extensive experience with the implementations of ERP systems Work History Company Name August 2013 to Current Senior Accountant City , State Company Name May 2012 to July 2013 Corp. Accountant City , State Company Name August 2011 to May 2012 Graduate Assistant of Economic Department City , State Experience Company Name August 2013 to Current Senior Accountant City , State Manage and oversee the day-to-day operations of the accounting department. Direct and plan the preparation of timely and complete financial statements that summarize and forecast business activities and financial positions in areas of income, expenses and earnings based on past, present and expected operations Regulate corporate funds and accounts, establish budgets, approve expenditures and provide guidance to ensure the financial solvency Interpret financial data and recommend action required to manage costs to achieve budget and to improve systems, financial performance Supervise and coordinate month- and year-end closing activities, accounts payable/receivable, general ledger, payroll, treasury, bank reconciliations, fixed asset activity, debt activity, cash disbursements, invoicing/billing, customer credits and collections, perpetual inventory integrity, cost accounting, Human Resources, and Operations etc. Interface with outside audit firms, banks and lessors, casualty/liability insurance agents, credit card companies, and collection agencies Manage and comply with local, state, and federal financial reporting requirements and tax filings Educated management on strategies for minimizing tax liability Company Name May 2012 to July 2013 Corp. Accountant City , State Manage all accounting operations including billing/invoicing, A/R, A/P, cash disbursement, general ledger, payroll, cost accounting, inventory, and month-end close Prepared monthly and quarterly financial statements to executive management for long- term financial strategizing and provide financial analysis as needed Coordinated with external tax accountants for income tax preparation Worked with management to document and offset unusual expense variances in their respective areas Established and executed internal controls over the company's accounting and financial procedures Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines Collaborated extensively with auditors during preliminary and year-end audit processes Negotiated vendor agreements and review financial contracts, financing agreements and insurancepolicies Company Name August 2011 to May 2012 Graduate Assistant of Economic Department City , State Assisted faculty with academic research or contract research relating to macro and finance Conducted statistical analysis and the development, installation, or maintenance of information technology and large set data Supervised undergraduate and graduate classes. Company Name January 2010 to April 2010 Income Tax Preparer City , State Intermediate level certification accredited by Internal Revenue Service, Department of the Treasury Prepared Form 8843, Form 1040, Form 1040-EZ, Form W-2 and related schedules for communities and international students Education Ball State University 2012 Master of Science : Accounting City , State , United States Coursework in: Seminar in Financial Accounting Accounting Capstone Tax Planning and Research Attestation Principles and Practices Accounting Information Systems International Accounting Issues Seminar in Management Accounting Seminar in Professional Issues 3.5 of 4.0 GPA Member of Alpha Beta Psi Ball State University 2010 Bachelor of Science : Business Administration City , State , United States Coursework in: Intermediate Accounting 1 Intermediate Accounting 2 Income Tax Accounting ECON 201 Elementary Microeconomics ISOM 125 Micro Applications for Business Principles of Finance 1 Operations Management Managing Behavior in Organizations Business Policy and Strategic Management Principles of Marketing 3.2 of 4.0 GPA Languages Fluent in: English Mandarin Cantonese Technical Skills NetSuite, Epicor, Sage, Quickbooks, Office Master System, Peachtree, GLACIER Tax Prep, Intuit Payroll, ChasePaymentech, Word, Excel, Outlook
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME670976929" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_670976929_1_436241068" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="670976929FNAM1"> </span> <span> </span> <span class="field" id="670976929LNAM1"> SENIOR ACCOUNTANT</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM670976931" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM670976931"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976931_1_436244318" style="padding-top:0px;"> <div class="field singlecolumn" id="670976931FRFM1"> <p align="LEFT"> Well-qualified and detail-oriented Accounting Professional with over 3 years of successful experience in positions of increasing responsibilities and duties.Capable of managing multiple projects and consistently meeting deadlines with a positive, can-do attitude.Extensive knowledge of accounting software and processes.Proficient in extracting financial data from various reporting systems and suggesting key operational changes. Equipped with a broad knowledge of accounting concepts and strategies to yield the best possible financial outcomes</p> <br/> </div> </div> </div> <div class="section" id="SECTION_HILT670976932" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT670976932"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976932_1_436241081" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="670976932SKC11"> <ul> <br/> <li> Certified Management Accountant Candidate Expected Year 2016</li> <li> Ethical and behavioral professionalism</li> <li> Analytical reasoning</li> <li> Financial statement analysis</li> <li> Cost accounting</li> <li> ERP (Enterprise Resource Planning) software</li> </ul> </td> <td class="field twocol_2" id="670976932SKC21"> <ul> <br/> <li> Accounting operations professional</li> <li> Complex problem solving</li> <li> Effective time management</li> <li> Strong organizational skills</li> <li> General ledger accounting</li> <li> Account reconciliation expert</li> <li> Flexible team player</li> <li> Strong communication skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM670977305" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM670977305"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670977305_1_436251231" style="padding-top:0px;"> <div class="field singlecolumn" id="670977305FRFM1"> <ul> <li> Achieved 10% cost reduction by renegotiating all contracts annually, matching terms with inventory turns, making better purchasing decisions, outsourcing sales teams and technicians, and eliminating other non-strategic cost</li> <li> Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns</li> <li> Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions</li> <li> Extensive experience with the implementations of ERP systems</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH670976936" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH670976936"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976936_1_436241075" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976936COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976936JSTD1"> August 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976936EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976936JTIT1"> Senior Accountant</span> <br/> <span class="joblocation jobcity" id="670976936JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976936JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976936JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976936_2_436276451" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976936COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976936JSTD2"> May 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976936EDDT2"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976936JTIT2"> Corp. Accountant</span> <br/> <span class="joblocation jobcity" id="670976936JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976936JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976936JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976936_3_436276722" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976936COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976936JSTD3"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976936EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976936JTIT3"> Graduate Assistant of Economic Department</span> <br/> <span class="joblocation jobcity" id="670976936JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976936JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976936JDES3" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR670976933" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR670976933"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976933_1_436241071" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976933COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976933JSTD1"> August 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976933EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976933JTIT1"> Senior Accountant</span> <br/> <span class="joblocation jobcity" id="670976933JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976933JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976933JDES1" itemprop="description"> <ul> <li> Manage and oversee the day-to-day operations of the accounting department. Direct and plan the preparation of timely and complete financial statements that summarize and forecast business activities and financial positions in areas of income, expenses and earnings based on past, present and expected operations</li> <li> Regulate corporate funds and accounts, establish budgets, approve expenditures and provide guidance to ensure the financial solvency </li> <li> Interpret financial data and recommend action required to manage costs to achieve budget and to improve systems, financial performance</li> <li> Supervise and coordinate month- and year-end closing activities, accounts payable/receivable, general ledger, payroll, treasury, bank reconciliations, fixed asset activity, debt activity, cash disbursements, invoicing/billing, customer credits and collections, perpetual inventory integrity, cost accounting, Human Resources, and Operations etc.</li> <li> Interface with outside audit firms, banks and lessors, casualty/liability insurance agents, credit card companies, and collection agencies </li> <li> Manage and comply with local, state, and federal financial reporting requirements and tax filings </li> <li> Educated management on strategies for minimizing tax liability</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976933_2_436241072" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976933COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976933JSTD2"> May 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976933EDDT2"> July 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976933JTIT2"> Corp. Accountant</span> <br/> <span class="joblocation jobcity" id="670976933JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976933JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976933JDES2" itemprop="description"> <ul> <li> Manage all accounting operations including billing/invoicing, A/R, A/P, cash disbursement, general ledger, payroll, cost accounting, inventory, and month-end close </li> <li> Prepared monthly and quarterly financial statements to executive management for long- term financial strategizing and provide financial analysis as needed </li> <li> Coordinated with external tax accountants for income tax preparation </li> <li> Worked with management to document and offset unusual expense variances in their respective areas</li> <li> Established and executed internal controls over the company's accounting and financial procedures</li> <li> Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines</li> <li> Collaborated extensively with auditors during preliminary and year-end audit processes</li> <li> Negotiated vendor agreements and review financial contracts, financing agreements and insurancepolicies</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976933_3_436241073" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976933COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976933JSTD3"> August 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976933EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976933JTIT3"> Graduate Assistant of Economic Department</span> <br/> <span class="joblocation jobcity" id="670976933JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976933JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976933JDES3" itemprop="description"> <ul> <li> Assisted faculty with academic research or contract research relating to macro and finance </li> <li> Conducted statistical analysis and the development, installation, or maintenance of information technology and large set data </li> <li> Supervised undergraduate and graduate classes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976933_4_436241074" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="670976933COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="670976933JSTD4"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="670976933EDDT4"> April 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="670976933JTIT4"> Income Tax Preparer</span> <br/> <span class="joblocation jobcity" id="670976933JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976933JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="670976933JDES4" itemprop="description"> <ul> <li> Intermediate level certification accredited by <b> Internal Revenue Service,</b> Department of the Treasury </li> <li> Prepared Form 8843, Form 1040, Form 1040-EZ, Form W-2 and related schedules for communities and international students</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC670976934" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC670976934"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976934_1_436241076" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="670976934SCHO1" itemprop="name"> Ball State University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="670976934GRYR1"> 2012</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="670976934DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="670976934STUY1"> Accounting</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="670976934SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976934SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="670976934SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="670976934FRFM1"> <ul> <li> Coursework in: </li> </ul> <p align="LEFT"> Seminar in Financial Accounting</p> <p align="LEFT"> Accounting Capstone </p> <p align="LEFT"> Tax Planning and Research </p> <p align="LEFT"> Attestation Principles and Practices </p> <p align="LEFT"> Accounting Information Systems</p> <p align="LEFT"> International Accounting Issues </p> <p align="LEFT"> Seminar in Management Accounting </p> <p align="LEFT"> Seminar in Professional Issues </p> <ul> <li> 3.5 of 4.0 GPA</li> <li> Member of Alpha Beta Psi</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_670976934_2_436241078" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="670976934SCHO2" itemprop="name"> Ball State University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="670976934GRYR2"> 2010</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="670976934DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="670976934STUY2"> Business Administration</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="670976934SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="670976934SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="670976934SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="670976934FRFM2"> <ul> <li> Coursework in: </li> </ul> <p align="LEFT"> Intermediate Accounting 1 </p> <p align="LEFT"> Intermediate Accounting 2 </p> <p align="LEFT"> Income Tax Accounting </p> <p align="LEFT"> ECON 201 Elementary Microeconomics </p> <p align="LEFT"> ISOM 125 Micro Applications for Business </p> <p align="LEFT"> Principles of Finance 1</p> <p align="LEFT"> Operations Management </p> <p align="LEFT"> Managing Behavior in Organizations </p> <p align="LEFT"> Business Policy and Strategic Management </p> <p align="LEFT"> Principles of Marketing </p> <ul> <li> 3.2 of 4.0 GPA</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG670976937" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG670976937"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_670976937_1_436241080" style="padding-top:0px;"> <div class="field singlecolumn" id="670976937FRFM1"> <p align="LEFT"> Fluent in: </p> <ul> <li> English </li> <li> Mandarin </li> <li> Cantonese </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL671045961" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL671045961"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671045961_1_436287086" style="padding-top:0px;"> <div class="field singlecolumn" id="671045961FRFM1"> <p align="LEFT"> NetSuite, Epicor, Sage, Quickbooks, Office Master System, Peachtree, GLACIER Tax Prep, Intuit Payroll, ChasePaymentech, Word, Excel, Outlook</p> </div> </div> </div> </div>
ACCOUNTANT
25,935,030
ACCOUNTANT Summary Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude. Results-driven with proven ability to establish rapport with clients. Highlights Strong organizational skills Active listening skills Sharp problem solver Energetic work attitude Resourceful Dedicated team player Account management Results-oriented Self-directed Time management Strong problem solver Strong interpersonal skills Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Quality Communication Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers. Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales Consistently generated additional revenue through skilled sales techniques. Product Sales Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages. Market Research Interviewed clients via market research surveys to identify product issues and customer needs. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information. Experience 01/2014 to 06/2015 accountant Company Name - City , State Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines. Collaborated extensively with auditors during preliminary and year-end audit processes. Tracked all capital spending against approved capital requests. Aligned all financial activity with the regulations of the GAAP. Thoroughly reviewed financial statements and tax audits to correct any discrepancies. Managed cash stock and inventory balances accurately. Maintained adequate cash supply in cash drawers in multiple checkout stations. Processed and issued money orders for customers. 04/2013 to 11/2013 marketing and sales Company Name - City , State Contributed to relevant conferences and events both off-line and online to increase brand awareness. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. Coordinated pre-show and post-show activities at trade shows. Coordinated monthly and quarterly marketing and community events, such as aitel mobile money and online banking. Presented on current promotions to the public at events and tradeshows. Implemented and evolved high-impact strategies to target new business opportunities and new markets. Successfully interacted with customers and retail buyers to expedite orders. 01/2012 to 01/2013 customer service Company Name - City , State Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Organized weekly sales reports for the sales department to track product success. Attended local, regional and national trade shows for product development training as defined by territory needs. Worked under strict deadlines and responded to service requests and emergency call-outs. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Processed and issued money orders for customers. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. 01/2010 to 08/2011 administrative assistant Company Name - City , State Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created weekly and monthly reports and presentations. Managed the day-to-day calendar for the company's senior director. Education 2013 Associate of Arts : international business MAKERERE UNIVERSITY BUSINESS SCHOOL - City , State , uganda Coursework in Business, Marketing and Communications Affiliations MAKERERE BUSINESS SCHOOL. Skills Professional and friendly Careful and active listener. Multi-tasking Strong public speaker Cash handling Account management creative. Customer service. Time management. Telephone skills.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME704067504" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_704067504_1_456315784" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="704067504FNAM1"> </span> <span> </span> <span class="field" id="704067504LNAM1"> ACCOUNTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM704067506" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM704067506"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067506_1_456316085" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="704067506FRFM1"> <p align="LEFT"> Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.</p> <p align="LEFT"> Personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude.</p> <p align="LEFT"> Results-driven with proven ability to establish rapport with clients.</p> </div> </div> </div> <div class="section" id="SECTION_HILT704067507" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT704067507"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067507_1_456316703" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="704067507SKC11"> <ul> <li> Strong organizational skills</li> <li> Active listening skills</li> <li> Sharp problem solver</li> <li> Energetic work attitude</li> <li> Resourceful</li> <li> Dedicated team player</li> </ul> </td> <td class="field twocol_2" id="704067507SKC21"> <ul> <li> Account management</li> <li> Results-oriented</li> <li> Self-directed</li> <li> Time management</li> <li> Strong problem solver</li> <li> Strong interpersonal skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM704067508" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM704067508"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067508_1_456315581" style="padding-top:0px;"> <div class="field singlecolumn" id="704067508FRFM1"> <ul> <li> <i> Customer Assistance</i> </li> <li> Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. </li> <li> <i> Quality Communication</i> </li> <li> Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.</li> <li> <i> Computed Data Reports</i> </li> <li> Provided required weekly, monthly and quarterly reports listing sales figures and client track records.</li> <li> <i> Customer Service</i> </li> <li> Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.</li> <li> <i> Sales</i> </li> <li> Consistently generated additional revenue through skilled sales techniques.</li> <li> <i> Product Sales</i> </li> <li> Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.</li> <li> <i> Market Research</i> </li> <li> Interviewed clients via market research surveys to identify product issues and customer needs. </li> <li> <i> Customer Interface</i> </li> <li> Greeted customers upon entrance and handled all cash and credit transactions.</li> <li> Assisted customers over the phone regarding store operations, product, promotions and orders. </li> <li> <i> Multi-tasking</i> </li> <li> Cashiered with two cash registers at once in tandem to maximize customer flow.</li> <li> <i> Database Maintenance</i> </li> <li> Assisted in the managing of the company database and verified, edited and modified members' information.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR704067509" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR704067509"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067509_1_456315560" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="704067509JSTD1"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="704067509EDDT1"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704067509JTIT1"> accountant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704067509COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="704067509JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="704067509JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="704067509JDES1" itemprop="description"> <p align="LEFT"> Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines.</p> <p align="LEFT"> Collaborated extensively with auditors during preliminary and year-end audit processes.</p> <p align="LEFT"> Tracked all capital spending against approved capital requests.</p> <p align="LEFT"> Aligned all financial activity with the regulations of the GAAP.</p> <p align="LEFT"> Thoroughly reviewed financial statements and tax audits to correct any discrepancies.</p> <p align="LEFT"> Managed cash stock and inventory balances accurately.</p> <p align="LEFT"> Maintained adequate cash supply in cash drawers in multiple checkout stations.</p> <p align="LEFT"> Processed and issued money orders for customers.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704067509_2_456315561" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="704067509JSTD2"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="704067509EDDT2"> 11/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704067509JTIT2"> marketing and sales</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704067509COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="704067509JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="704067509JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="704067509JDES2" itemprop="description"> <p align="LEFT"> Contributed to relevant conferences and events both off-line and online to increase brand awareness.</p> <p align="LEFT"> Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.</p> <p align="LEFT"> Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.</p> <p align="LEFT"> Coordinated pre-show and post-show activities at trade shows.</p> <p align="LEFT"> Coordinated monthly and quarterly marketing and community events, such as aitel mobile money and online banking.</p> <p align="LEFT"> Presented on current promotions to the public at events and tradeshows.</p> <p align="LEFT"> Implemented and evolved high-impact strategies to target new business opportunities and new markets.</p> <p align="LEFT"> Successfully interacted with customers and retail buyers to expedite orders.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704067509_3_456315562" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="704067509JSTD3"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="704067509EDDT3"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704067509JTIT3"> customer service</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704067509COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="704067509JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="704067509JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="704067509JDES3" itemprop="description"> <p align="LEFT"> Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.</p> <p align="LEFT"> Prevented store losses using awareness, attention to detail and integrity.</p> <p align="LEFT"> Organized weekly sales reports for the sales department to track product success.</p> <p align="LEFT"> Attended local, regional and national trade shows for product development training as defined by territory needs.</p> <p align="LEFT"> Worked under strict deadlines and responded to service requests and emergency call-outs.</p> <p align="LEFT"> Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.</p> <p align="LEFT"> Successfully interacted with customers and retail buyers to expedite orders.</p> <p align="LEFT"> Assisted customers with store and product complaints.</p> <p align="LEFT"> Processed and issued money orders for customers.</p> <p align="LEFT"> Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_704067509_4_456315563" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="704067509JSTD4"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="704067509EDDT4"> 08/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="704067509JTIT4"> administrative assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="704067509COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="704067509JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="704067509JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="704067509JDES4" itemprop="description"> <ul> <br/> <li> Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.</li> <li> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.</li> <li> Maintained the front desk and reception area in a neat and organized fashion.</li> <li> Served as central point of contact for all outside vendors needing to gain access to the building.</li> <li> Planned meetings and prepared conference rooms.</li> <li> Dispersed incoming mail to correct recipients throughout the office.</li> <li> Supplied key cards and building access to employees and visitors.</li> <li> Made copies, sent faxes and handled all incoming and outgoing correspondence.</li> <li> Created weekly and monthly reports and presentations.</li> <li> Managed the day-to-day calendar for the company's senior director.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC704067510" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC704067510"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067510_1_456315584" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="704067510GRYR1"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="704067510DGRE1" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="704067510STUY1"> international business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="704067510SCHO1" itemprop="name"> MAKERERE UNIVERSITY BUSINESS SCHOOL</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="704067510SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="704067510SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="704067510SCNT1"> uganda</span> </span> <span class="paddedline"> <span class="field" id="704067510FRFM1"> <p align="LEFT"> Coursework in Business, Marketing and Communications</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL704067529" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL704067529"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067529_1_456315586" style="padding-top:0px;"> <div class="field singlecolumn" id="704067529FRFM1"> <p align="LEFT"> MAKERERE BUSINESS SCHOOL.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL704067530" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL704067530"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_704067530_1_456315587" style="padding-top:0px;"> <div class="field singlecolumn" id="704067530FRFM1"> <p align="LEFT"> Professional and friendly</p> <p align="LEFT"> Careful and active listener.</p> <p align="LEFT"> Multi-tasking</p> <p align="LEFT"> Strong public speaker</p> <p align="LEFT"> Cash handling</p> <p align="LEFT"> Account management</p> <p align="LEFT"> creative.</p> <p align="LEFT"> Customer service.</p> <p align="LEFT"> Time management.</p> <p align="LEFT"> Telephone skills.</p> </div> </div> </div> </div>
ACCOUNTANT
27,835,351
AP MAINTENANCE, HOMECONSTRUCTION Summary Hardworking Maintenance/Handy Man brings over 5+ years of experience in Maintenance industry to worksite. Resourceful experience handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Singularly focused on helping crews complete skilled work under deadlines. Skills Forklift driving Codes compliance Standard operating procedures understanding Basic welding skills Power and hand tool use Understanding schematics Mechanical Repair Troubleshooting strength Hand tool operations Organizational ability Maintenance scheduling Mechanical aptitude System installations Equipment maintenance Safety-oriented mindset Materials handling Equipment repair Construction trade expertise Flooring Installation Framing Construction Carpentry Coordination Multitasking Maintenance & Repair Training & Development Friendly, positive attitude People skills Flexible Basic math Conflict resolution Experience Company Name | City , State Maintenance, Home Construction 08/2020 - Current Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities. Performed performance and safety inspections on equipment and machinery to maintain operational baseline. Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems. Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures. Used electrical drawings to troubleshoot and repair electro-mechanical and other systems. Framed new construction of single-family homes and townhomes. Completed indoor and outdoor residential and commercial construction projects. Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials. Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof. Resolved both technical and contractual issues in constructive, positive manner. Shaped materials to exact measurements for job requirements using hand tools and power equipment. Examined buildings and project specifications to determine measurements and dimensions. Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines. Operated terrain telescoping forklift, backhoe, skid steer and tractor. Prepared, cut and installed custom cabinetry, built-in bookcases and staircases. Selected lumber based on particular species, characteristics, size, applications and applicable adhesives. Set windows and layouts for stairs and common rafters. Cut and installed tile and hardwood flooring for over 6 residential and commercial buildings. Installed cabinets, base cabinets and crown molding. Worked independently on projects and tasks within 1-person carpentry team. Safely operated power saws, planers, jointers, routers and pneumatic equipment for 365+ days without accident. Cut timber, panels and other wooden materials according to measured dimensions. Installed floor joists, trusses and rafters. Consistently constructed square and level projects. Safely used band, circular, jig, reciprocating, chop and compound miter saws. Company Name | City , State Maintenance Technician 01/2018 - 08/2020 Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules. Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities. Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears. Performed performance and safety inspections on equipment and machinery to maintain operational baseline. Replaced wall sockets, ran lines and completed basic carpentry to finish installations. Installed new systems, replacement parts and components to maintain proper operation. Maintained compliance with internal and regulatory safety standards, including OSHA. Routinely inspected equipment for preventive and emergency maintenance needs. Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems. Assessed system operations to identify potential areas requiring maintenance services. Carried out repair work on food grade equipment, typically returning machines and tools to service within 1-2 hours. Inspected electrical components to identify defects and hazards and make necessary adjustments. Company Name | City , State RV Technician 01/2017 - 01/2018 Managed shop jobs to complete work orders on time and keep tasks prioritized. Documented diagnostic testing and repair work to maintain accurate records on all vehicles. Performed electrical, plumbing, carpentry and appliance maintenance. Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes. Reconstructed floors, walls and roofs to repair damage such as flooding. Installed and repaired plumbing, including water lines, drains and fixtures. Tested and troubleshot equipment to locate source of problems and develop correction plans. Used caulking compounds and piping to repair gas lines for safe RV operation. Read work orders to understand and plan for specific service needs of different customers and RVs. Installed water heaters, furnaces and other equipment in RVs. Company Name | City , State Roofer, Plywood, Door Hanger 02/2015 - 01/2017 Performed quality work in alignment with company procedures and values. Read and interpreted blueprints to effectively plan and execute projects. Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers. Assembled building material components, including wall panels and roof and floor trusses. Installed heat trace tape to tubing and controls and bent large tubing with power bender. Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools. Education and Training Northridge High School | City High School Diploma 06/2009
<div class="RNA skn-mng3 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section name-sec firstsection" id="SECTION_NAMEd286241b-9a43-4553-81de-4a52b6de81c9"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_d286241b-9a43-4553-81de-4a52b6de81c9_1_95c05715-db6c-45f2-984a-a8fc17dbfedc" style="padding-top:NaNpx;"> <div class="nameLogo"> <svg class="processlogopdf" enable-background="0 0 50 50" viewbox="0 0 50 50"> <circle cx="25px" cy="25px" r="24px" style="fill:#fff;stroke-width:1;stroke:#4a4a4a"> </circle> <text fill="#4a4a4a" font-size="20px" font-weight="900" id="d286241b-9a43-4553-81de-4a52b6de81c9SUBSTR_FALN1" text-anchor="middle" x="25px" y="32px"> AP</text> </svg> </div> <div class="name" itemprop="name"> <span class="field" id="d286241b-9a43-4553-81de-4a52b6de81c9FNAM1"> </span> <span> </span> <span class="field" id="d286241b-9a43-4553-81de-4a52b6de81c9LNAM1"> MAINTENANCE, HOMECONSTRUCTION</span> </div> </div> </div> <div class="section" id="SECTION_SUMM94c8d8f7-d836-4445-ace9-7fd2001642da"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM94c8d8f7-d836-4445-ace9-7fd2001642da"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_94c8d8f7-d836-4445-ace9-7fd2001642da_1_29c09fda-be0d-4b20-944b-9ee2bce510ae" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="94c8d8f7-d836-4445-ace9-7fd2001642daFRFM1"> <p> Hardworking Maintenance/Handy Man brings over <span class="ttc_token" style="color:#e86030"> 5+</span> years of experience in <span class="ttc_token" style="color:#e86030"> Maintenance</span> industry to worksite. Resourceful experience handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Singularly focused on helping crews complete skilled work under deadlines.</p> </div> </div> </div> <div class="section hiltSec" id="SECTION_HILT385aca5e-c0b3-4ff2-8208-0bfde00b578d"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT385aca5e-c0b3-4ff2-8208-0bfde00b578d"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_385aca5e-c0b3-4ff2-8208-0bfde00b578d_1_6e6344d0-b3e4-479e-8b8b-bcc27a7962fc" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="385aca5e-c0b3-4ff2-8208-0bfde00b578dSKC11"> <ul> <li> Forklift driving</li> <li> Codes compliance</li> <li> Standard operating procedures understanding</li> <li> Basic welding skills</li> <li> Power and hand tool use</li> <li> Understanding schematics</li> <li> Mechanical Repair</li> <li> Troubleshooting strength</li> <li> Hand tool operations</li> <li> Organizational ability</li> <li> Maintenance scheduling</li> <li> Mechanical aptitude</li> <li> System installations</li> <li> Equipment maintenance</li> <li> Safety-oriented mindset</li> <li> Materials handling</li> </ul> </td> <td class="field twocol_2" id="385aca5e-c0b3-4ff2-8208-0bfde00b578dSKC21"> <ul> <li> Equipment repair</li> <li> Construction trade expertise</li> <li> Flooring Installation</li> <li> Framing</li> <li> Construction</li> <li> Carpentry</li> <li> Coordination</li> <li> Multitasking</li> <li> Maintenance &amp; Repair</li> <li> Training &amp; Development</li> <li> Friendly, positive attitude</li> <li> People skills</li> <li> Flexible</li> <li> Basic math</li> <li> Conflict resolution</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRe1f28310-acc4-4479-b149-11217fabfee8"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRe1f28310-acc4-4479-b149-11217fabfee8"> Experience</div> </div> <div class="paragraph parlrColmn firstparagraph" id="PARAGRAPH_e1f28310-acc4-4479-b149-11217fabfee8_1_62deba08-10c1-4e3c-9dda-6d0cc6602037" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e1f28310-acc4-4479-b149-11217fabfee8COMP1" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e1f28310-acc4-4479-b149-11217fabfee8JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e1f28310-acc4-4479-b149-11217fabfee8JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e1f28310-acc4-4479-b149-11217fabfee8JCNT1"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e1f28310-acc4-4479-b149-11217fabfee8JTIT1"> Maintenance, Home Construction</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8JSTD1"> 08/2020</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8EDDT1"> <span class="jobdates" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e1f28310-acc4-4479-b149-11217fabfee8JDES1" itemprop="description"> <ul> <li> Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.</li> <li> Performed performance and safety inspections on equipment and machinery to maintain operational baseline.</li> <li> Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.</li> <li> Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.</li> <li> Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.</li> <li> Framed new construction of single-family homes and townhomes.</li> <li> Completed indoor and outdoor residential and commercial construction projects.</li> <li> Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.</li> <li> Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof.</li> <li> Resolved both technical and contractual issues in constructive, positive manner.</li> <li> Shaped materials to exact measurements for job requirements using hand tools and power equipment.</li> <li> Examined buildings and project specifications to determine measurements and dimensions.</li> <li> Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.</li> <li> Operated terrain telescoping forklift, backhoe, skid steer and tractor.</li> <li> Prepared, cut and installed custom cabinetry, built-in bookcases and staircases.</li> <li> Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.</li> <li> Set windows and layouts for stairs and common rafters.</li> <li> Cut and installed tile and hardwood flooring for over <span class="ttc_token" style="color:#e86030"> 6</span> residential and commercial buildings.</li> <li> Installed cabinets, base cabinets and crown molding.</li> <li> Worked independently on projects and tasks within 1-person carpentry team.</li> <li> Safely operated power saws, planers, jointers, routers and pneumatic equipment for <span class="ttc_token" style="color:#e86030"> 365+</span> days without accident.</li> <li> Cut timber, panels and other wooden materials according to measured dimensions.</li> <li> Installed floor joists, trusses and rafters.</li> <li> Consistently constructed square and level projects.</li> <li> Safely used band, circular, jig, reciprocating, chop and compound miter saws.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e1f28310-acc4-4479-b149-11217fabfee8_2_8b27f8de-b0bf-48db-9615-6d6e5b136e7c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e1f28310-acc4-4479-b149-11217fabfee8COMP2" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e1f28310-acc4-4479-b149-11217fabfee8JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e1f28310-acc4-4479-b149-11217fabfee8JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e1f28310-acc4-4479-b149-11217fabfee8JCNT2"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e1f28310-acc4-4479-b149-11217fabfee8JTIT2"> Maintenance Technician</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8JSTD2"> 01/2018</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8EDDT2"> 08/2020</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e1f28310-acc4-4479-b149-11217fabfee8JDES2" itemprop="description"> <ul> <li> Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.</li> <li> Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.</li> <li> Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.</li> <li> Performed performance and safety inspections on equipment and machinery to maintain operational baseline.</li> <li> Replaced wall sockets, ran lines and completed basic carpentry to finish installations.</li> <li> Installed new systems, replacement parts and components to maintain proper operation.</li> <li> Maintained compliance with internal and regulatory safety standards, including OSHA.</li> <li> Routinely inspected equipment for preventive and emergency maintenance needs.</li> <li> Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.</li> <li> Assessed system operations to identify potential areas requiring maintenance services.</li> <li> Carried out repair work on food grade equipment, typically returning machines and tools to service within 1-2 hours.</li> <li> Inspected electrical components to identify defects and hazards and make necessary adjustments.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e1f28310-acc4-4479-b149-11217fabfee8_3_73963031-8993-4cd3-a86c-b0662707057c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e1f28310-acc4-4479-b149-11217fabfee8COMP3" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e1f28310-acc4-4479-b149-11217fabfee8JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e1f28310-acc4-4479-b149-11217fabfee8JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e1f28310-acc4-4479-b149-11217fabfee8JCNT3"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e1f28310-acc4-4479-b149-11217fabfee8JTIT3"> RV Technician</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8JSTD3"> 01/2017</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8EDDT3"> 01/2018</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e1f28310-acc4-4479-b149-11217fabfee8JDES3" itemprop="description"> <ul> <li> Managed shop jobs to complete work orders on time and keep tasks prioritized.</li> <li> Documented diagnostic testing and repair work to maintain accurate records on all vehicles.</li> <li> Performed electrical, plumbing, carpentry and appliance maintenance.</li> <li> Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.</li> <li> Reconstructed floors, walls and roofs to repair damage such as flooding.</li> <li> Installed and repaired plumbing, including water lines, drains and fixtures.</li> <li> Tested and troubleshot equipment to locate source of problems and develop correction plans.</li> <li> Used caulking compounds and piping to repair gas lines for safe RV operation.</li> <li> Read work orders to understand and plan for specific service needs of different customers and RVs.</li> <li> Installed water heaters, furnaces and other equipment in RVs.</li> </ul> </span> </div> </div> <div class="paragraph parlrColmn" id="PARAGRAPH_e1f28310-acc4-4479-b149-11217fabfee8_4_a89e6770-9d8c-4e52-8fe6-c45e40a92ab4" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <span class="dates_wrapper"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="e1f28310-acc4-4479-b149-11217fabfee8COMP4" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="e1f28310-acc4-4479-b149-11217fabfee8JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="e1f28310-acc4-4479-b149-11217fabfee8JSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="e1f28310-acc4-4479-b149-11217fabfee8JCNT4"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="e1f28310-acc4-4479-b149-11217fabfee8JTIT4"> Roofer, Plywood, Door Hanger</span> </span> <span class="paddedline txtItl"> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8JSTD4"> 02/2015</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates" format="%m/%Y" id="e1f28310-acc4-4479-b149-11217fabfee8EDDT4"> 01/2017</span> </span> </span> <div class="singlecolumn"> <span class="jobline" id="e1f28310-acc4-4479-b149-11217fabfee8JDES4" itemprop="description"> <ul> <li> Performed quality work in alignment with company procedures and values.</li> <li> Read and interpreted blueprints to effectively plan and execute projects.</li> <li> Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.</li> <li> Assembled building material components, including wall panels and roof and floor trusses.</li> <li> Installed heat trace tape to tubing and controls and bent large tubing with power bender.</li> <li> Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUCeefc06d8-af4a-4732-82c7-5a7a08b685f9"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUCeefc06d8-af4a-4732-82c7-5a7a08b685f9"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_eefc06d8-af4a-4732-82c7-5a7a08b685f9_1_92de076c-1075-49f1-a541-2e1d3dae17e6" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9SCHO1" itemprop="name"> Northridge High School</span> <span class="educsprtr"> | </span> <span class="joblocation jobcity" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9SCIT1"> City</span> <span class="joblocation jobstate" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9SSTA1"> </span> <span class="joblocation jobcountry" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9STUY1"> </span> </span> <span class="paddedline txtItl"> <span format="%m/%Y" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9GRYR1"> 06/2009</span> </span> <span class="field" id="eefc06d8-af4a-4732-82c7-5a7a08b685f9FRFM1"> </span> </div> </div> </div> </div>
CONSTRUCTION
10,399,912
HR PERSONNEL ASSISTANT Summary I am a U.S. citizen who is authorized to work in the US for any employer. I have worked 8 years as an Office Clerk, 2 years as a Student Intern/Office Assistant, and 4 years as a Contractor. I am applying for the Data Entry Clerk position (Advert ID# 224278 Advert ID# 224278). My skills and experiences include: Administrative Support, Auditing, File Management, Meeting Facilitation, Office Materials Management, & Inventory Management. Highlights COMPUTER SKILLS: Microsoft Word, MS Excel, MS Outlook, MS PowerPoint, PeopleSoft. TYPING SKILLS: 40-60 WPM. ADDITIONAL SKILLS: Administrative Support, Auditing, Clerical, Copy, Customer Service, Data Entry, Delivery, Documentation, Fax, File Management, Letters, Meeting Facilitation, Organizational Skills, Proofreading, Receptionist, Research, Scanning, Scheduling, Secretarial, Telephone Skills, Office Equipment Maintenance, and Inventory Management. Experience Company Name City , State HR Personnel Assistant 03/2013 to 04/2014 Supported human resources staff with new hire orientations and monthly departmental meetings. Entered updated personnel and subcontractor data into a central database. Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional employee data. Composed and drafted all outgoing correspondence and reports for managers. Answered and managed incoming and outgoing calls while recording accurate messages. Maintained Heavy Filing of HR Personnel Action Forms to include new hire letters, awards, certifications and promotions, providing a stronger framework for consistency and detail. Assisted Senior Personnel supervisors in Coordinating and conducted new hire pre-interviews. Developed and maintained an internal new hire filing system. Received, maintained and filed appropriate paperwork as back up for all HR Office transactions. Typed memorandums, forms, and letters using software applications to complete HR office assignments and projects given on a regular basis. Utilized and Navigated PeopleSoft (HRS) to input, manage and research data. Operated fax and copy machines to complete tasks as needed. Initiated and maintained email correspondence with teachers, principals, VPs, and other members of NPS regarding personal ID information, teaching background & certification info, and criminal history clearance. Company Name City , State Assistant Store Clerk 05/2011 to 01/2012 Selling merchandise and providing customer services for patrons. Monitoring patrons to assist the store in loss and theft prevention. Restocking shelves. Improving data maintenance of produce inventory. Maintaining the appearance of the store. Assisting with maintenance of produce inventory Company Name City , State Office Clerk/ Federal Contractor 06/2008 to 10/2009 Checking and validating Retirement & NRC files in NFTS and CIS systems. Calling Applicant to Counter Window to Sign Certificate. Completing File Maintenance of Riders, Mergers, and Certificates. Finishing and documenting 3-Box Audit for Weekly Systems Update. Filing of FBI background report on Applicants. Assign scheduled appointments to appointed legal officers. Clerical Reception of Scheduled Applicants. Auditing Confidential Department Files. Composing & Mailing out appointment letters. Finalizing Pick list Printouts for Examinations/Cases. Completing NFTS Data Systems updates. Performing Clerical tasks regarding Naturalization ceremonies, including: A. Scheduling, Preparing, and Distribution of Certificates. B. Retrieval of Documentation from Applicants. Using Computer Terminal to update DHS Automated Systems. Providing Administrative Support in Processing. Performing Daily tasks of filing, recording, copying, and maintaining records. Company Name City , State Office Clerk/Federal Contractor 07/2005 to 01/2007 Performing Data Entry of Legal Documents and Court Case Dates. Mail Clerk and Online Mail Information Updating Setting Schedules for Staff or Private Meetings Filing and Faxing of Confidential Court Documents Metering outgoing and stamping incoming mail Reestablishing protocols for office supplies storage and maintenance Providing clerical support to Office administrators & Managers. Education Bachelor's of Arts : Political Science and Law 2007 Montclair State University , City , State , US Bachelor's of Arts Degree in Political Science and Law Montclair State University - Upper Montclair, NJ 1998 to 2007 High School Diploma 1998 Our Lady of Good Counsel High School , City , State , US High School Diploma Our Lady of Good Counsel High School - Newark, NJ 1995 to 1998 Skills Filing, Clerk, Maintenance, Clerical, Office Clerk, Clerical Support, Data Entry, Faxing, Incoming Mail, Legal Documents, Mail Clerk, Office Supplies, Stamping, Administrative Support, Audit, Auditing, Cases, Copying, Documentation, Documenting, Fbi, File, Finishing, Nrc, Scheduling, Basis, Correspondence, Database, Hr, Human Resources, Peoplesoft, Teaching, Inventory, 60 Wpm, Customer Service, Equipment Maintenance, Excel, File Management, Materials Management, Microsoft Word, Ms Excel, Ms Outlook, Ms Powerpoint, Office Assistant, Organizational Skills, Outlook, Powerpoint, Proofreading, Receptionist, Retail Sales, Scanning, Secretarial, Telephone, Telephone Skills, Typing, Word
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME601109192" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_601109192_1_390997011" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="601109192FNAM1"> </span> <span> </span> <span class="field" id="601109192LNAM1"> HR PERSONNEL ASSISTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM601109194" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM601109194"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601109194_1_390997013" style=" padding-top:0px; "> <div class="field singlecolumn" id="601109194FRFM1"> I am a U.S. citizen who is authorized to work in the US for any employer. I have worked 8 years as an Office Clerk, 2 years as a Student Intern/Office Assistant, and 4 years as a Contractor. I am applying for the Data Entry Clerk position (Advert ID# 224278 Advert ID# 224278). My skills and experiences include: Administrative Support, Auditing, File Management, Meeting Facilitation, Office Materials Management, &amp; Inventory Management.</div> </div> </div> <div class="section" id="SECTION_HILT601109195" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT601109195"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601109195_1_390997014" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="601109195SKC11"> COMPUTER SKILLS: Microsoft Word, MS Excel, MS Outlook, MS PowerPoint, PeopleSoft. TYPING SKILLS: 40-60 WPM. ADDITIONAL SKILLS: Administrative Support, Auditing, Clerical, Copy, Customer Service, Data Entry, Delivery, Documentation, Fax, File Management, Letters, Meeting Facilitation, Organizational Skills, Proofreading, Receptionist, Research, Scanning, Scheduling, Secretarial, Telephone Skills, Office Equipment Maintenance, and Inventory Management.</td> <td class="field twocol_2" id="601109195SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR601109196" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR601109196"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601109196_1_390997015" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="601109196COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="601109196JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109196JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="601109196JTIT1"> HR Personnel Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601109196JSTD1"> 03/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="601109196EDDT1"> 04/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="601109196JDES1" itemprop="description"> <ul> <li> Supported human resources staff with new hire orientations and monthly departmental meetings.</li> <li> Entered updated personnel and subcontractor data into a central database.</li> <li> Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional employee data.</li> <li> Composed and drafted all outgoing correspondence and reports for managers.</li> <li> Answered and managed incoming and outgoing calls while recording accurate messages.</li> <li> Maintained Heavy Filing of HR Personnel Action Forms to include new hire letters, awards, certifications and promotions, providing a stronger framework for consistency and detail.</li> <li> Assisted Senior Personnel supervisors in Coordinating and conducted new hire pre-interviews.</li> <li> Developed and maintained an internal new hire filing system.</li> <li> Received, maintained and filed appropriate paperwork as back up for all HR Office transactions.</li> <li> Typed memorandums, forms, and letters using software applications to complete HR office assignments and projects given on a regular basis.</li> <li> Utilized and Navigated PeopleSoft (HRS) to input, manage and research data.</li> <li> Operated fax and copy machines to complete tasks as needed.</li> <li> Initiated and maintained email correspondence with teachers, principals, VPs, and other members of NPS regarding personal ID information, teaching background &amp; certification info, and criminal history clearance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601109196_2_390997016" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="601109196COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="601109196JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109196JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="601109196JTIT2"> Assistant Store Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601109196JSTD2"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="601109196EDDT2"> 01/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="601109196JDES2" itemprop="description"> <ul> <li> Selling merchandise and providing customer services for patrons.</li> <li> Monitoring patrons to assist the store in loss and theft prevention.</li> <li> Restocking shelves.</li> <li> Improving data maintenance of produce inventory.</li> <li> Maintaining the appearance of the store.</li> <li> Assisting with maintenance of produce inventory</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601109196_3_390997017" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="601109196COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="601109196JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109196JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="601109196JTIT3"> Office Clerk/ Federal Contractor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601109196JSTD3"> 06/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="601109196EDDT3"> 10/2009</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="601109196JDES3" itemprop="description"> <ul> <li> Checking and validating Retirement &amp; NRC files in NFTS and CIS systems.</li> <li> Calling Applicant to Counter Window to Sign Certificate.</li> <li> Completing File Maintenance of Riders, Mergers, and Certificates.</li> <li> Finishing and documenting 3-Box Audit for Weekly Systems Update.</li> <li> Filing of FBI background report on Applicants.</li> <li> Assign scheduled appointments to appointed legal officers.</li> <li> Clerical Reception of Scheduled Applicants.</li> <li> Auditing Confidential Department Files.</li> <li> Composing &amp; Mailing out appointment letters.</li> <li> Finalizing Pick list Printouts for Examinations/Cases.</li> <li> Completing NFTS Data Systems updates.</li> <li> Performing Clerical tasks regarding Naturalization ceremonies, including: A. Scheduling, Preparing, and Distribution of Certificates. B. Retrieval of Documentation from Applicants.</li> <li> Using Computer Terminal to update DHS Automated Systems.</li> <li> Providing Administrative Support in Processing.</li> <li> Performing Daily tasks of filing, recording, copying, and maintaining records.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601109196_4_390997018" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="601109196COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="601109196JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109196JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="601109196JTIT4"> Office Clerk/Federal Contractor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601109196JSTD4"> 07/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="601109196EDDT4"> 01/2007</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="601109196JDES4" itemprop="description"> <ul> <li> Performing Data Entry of Legal Documents and Court Case Dates.</li> <li> Mail Clerk and Online Mail Information Updating</li> <li> Setting Schedules for Staff or Private Meetings</li> <li> Filing and Faxing of Confidential Court Documents</li> <li> Metering outgoing and stamping incoming mail</li> <li> Reestablishing protocols for office supplies storage and maintenance</li> <li> Providing clerical support to Office administrators &amp; Managers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC601109197" style="padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC601109197"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601109197_1_390997019" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="601109197DGRE1" itemprop="name"> Bachelor's of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="601109197STUY1"> Political Science and Law</span> <span class="datesWrapper"> <span class="jobdates" id="601109197GRYR1"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601109197SCHO1" itemprop="name"> Montclair State University</span> <span> , </span> <span class="joblocation jobcity" id="601109197SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109197SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="601109197SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="601109197FRFM1"> Bachelor's of Arts Degree in Political Science and Law Montclair State University - Upper Montclair, NJ 1998 to 2007</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601109197_2_390997020" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="601109197DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" dependency="STUY" id="601109197STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="601109197GRYR2"> 1998</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601109197SCHO2" itemprop="name"> Our Lady of Good Counsel High School</span> <span> , </span> <span class="joblocation jobcity" id="601109197SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="601109197SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="601109197SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="601109197FRFM2"> High School Diploma Our Lady of Good Counsel High School - Newark, NJ 1995 to 1998</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL601109207" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL601109207"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601109207_1_390997022" style=" padding-top:0px; "> <div class="field singlecolumn" id="601109207FRFM1"> Filing, Clerk, Maintenance, Clerical, Office Clerk, Clerical Support, Data Entry, Faxing, Incoming Mail, Legal Documents, Mail Clerk, Office Supplies, Stamping, Administrative Support, Audit, Auditing, Cases, Copying, Documentation, Documenting, Fbi, File, Finishing, Nrc, Scheduling, Basis, Correspondence, Database, Hr, Human Resources, Peoplesoft, Teaching, Inventory, 60 Wpm, Customer Service, Equipment Maintenance, Excel, File Management, Materials Management, Microsoft Word, Ms Excel, Ms Outlook, Ms Powerpoint, Office Assistant, Organizational Skills, Outlook, Powerpoint, Proofreading, Receptionist, Retail Sales, Scanning, Secretarial, Telephone, Telephone Skills, Typing, Word</div> </div> </div> </div>
HR
20,478,831
HOMEBOUND TEACHER Career Focus Utilize skills and talents in order to plan, direct, and manage the procurement of food products, equipment, and services that meet the requirements and standards of the Child Nutrition Program by planning appropriate menus, following the dietary guidelines, and maintaining a safe and sanitary environment. Highlights Extensive hospitality background Food ingredients expert Food safety understanding Highly responsible and reliable Works well under pressure Exceptional interpersonal skills Accomplishments Team Building and Leadership Created collaborative classroom experiences Served as student mentor and counselor for students when academic problems and personal adjustments by meeting with guardians to reach solutions. Motivated students to engage with course materials by organizing engaging class activities and relating subject matters to personal experiences. Experience 02/2015 to Current Homebound Teacher Company Name - City , State Implement educational philosophy and goals of our district as related to TEKS education requirements. Follow mandatory guidelines in order to keep effective records as governed by the Homebound Program. Collaborate with campus teachers in order to ensure the success of the Homebound student Encourage and facilitate parent participation in the learning and educating of the Homebound student Utilize administrative skills to help effectively facilitate collaboration amongst the home campus teachers, parents, and homebound department Provide a sense of security and achievement for homebound students Coordinate smooth transition into homebound instruction and back into mainstream of regular classes 02/2009 to 02/2016 Teen Parent Teacher Company Name - City , State Developed and maintained the Pregnant Related Services as designed by the school district  Implemented strategies as designed by the district in accordance with the dropout prevention program for at- risk students Provided nutritional instruction and guidance to pregnant teens Assisted pregnant teens with meal planning and healthy eating Acted as a service coordinator to obtain assistance from community service organizations and government agencies to provide assistance to pregnant students. Handled confidential student information, case management to support coding in line with PIEMS accountability and documentation Orient parents and students of protocol and procedures with the Pregnant Related Services program 02/1996 to 02/2009 Classroom Teacher/ Consumer Science and Nutient Company Name - City , State Instructed through lectures, discussions and demonstrations in nutrient, consumer science, and parenting. Attended a variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities. Facilitated activities that developed students' physical, emotional and social growth Assigned lessons and corrected homework Documented attendance for audit purposes Encourage student awareness in attendance, academics and to continue with school during and after pregnancy Cultivate positive relationships with teachers, counselors, to develop and maintain guidelines consistent with student success and dropout prevention Maintain broad range of instructional techniques Developed lesson plans according to TEKS guidelines Classroom management strategies Direct and timely communication with parents Grade and behavior reporting Conducted small group and individual classroom activities with students based on differentiated learning needs. 02/1995 to 02/1996 Parent Liasion Company Name - City , State Developed parental support and involvement initiatives to target student academic and social development related to school objectives. Coordinated parental classes in accordance with overall objectives and strategies of the district. Coordinated positive reinforcement for parents with monthly newsletters. Facilitated parenting classes, connecting parents to community resources. Promoted positive communication support between parents and teacher. Partnered with parents to reinforce test strategies during state testing in line with classroom teachers and district objectives. Provided weekly workshops of food and nutrient to parents and students at French Elementary.  07/1985 to 09/2009 Clerk/Receptionist Company Name - City , State Customer services Delivered exceptional service by greeting clients Regularly checked on clients to ensure satisfaction General clerical duties such as typing, answering the phones, copies faxing, creating memos, filing, and maintaining records Education 2009 Master of Science : Education Administration Grand Canyon University - City , State , USA ​​ 1995 Family and Consumer Science Lamar University - City , State , USA Additional hours in Dietetics and Nutrition Professional Affiliations Alpha Kappa Alpha Sorority Beaumont Teachers Association Lamar University Alumni Association ​ Skills Academic planning, administrative skills, case management, clerical,  documentation and shorthand, research,  lesson planning, newsletter development, coding and filing Effective - Efficient -Dedicated- Positive
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME916116388" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_916116388_1_601571462" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="916116388FNAM1"> </span> <span> </span> <span class="field" id="916116388LNAM1"> HOMEBOUND TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM916116399" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM916116399"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116399_1_601571475" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="916116399FRFM1"> Utilize skills and talents in order to plan, direct, and manage the procurement of food products, equipment, and services that meet the requirements and standards of the Child Nutrition Program by planning appropriate menus, following the dietary guidelines, and maintaining a safe and sanitary environment.</div> </div> </div> <div class="section" id="SECTION_HILT916116402" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT916116402"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116402_1_601574835" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="916116402SKC11"> <ul> <li> <span> Extensive hospitality background </span> </li> <li> Food ingredients expert</li> <li> Food safety understanding</li> </ul> </td> <td class="field twocol_2" id="916116402SKC21"> <ul> <li> Highly responsible and reliable</li> <li> Works well under pressure</li> <li class="turnblue"> Exceptional interpersonal skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM916117249" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM916117249"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916117249_1_601577217" style="padding-top:0px;"> <div class="field singlecolumn" id="916117249FRFM1"> <span> Team Building and Leadership<ul> <li> Created collaborative classroom experiences </li> <li> Served as student mentor and counselor for students when academic problems and personal adjustments by meeting with guardians to reach solutions.</li> <li> Motivated students to engage with course materials by organizing engaging class activities and relating subject matters to personal experiences.</li> </ul> <p> <span> </span> </p> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR916116390" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR916116390"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116390_1_601571464" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="916116390JSTD1"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="916116390EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="916116390JTIT1"> Homebound Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="916116390COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="916116390JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116390JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="916116390JDES1" itemprop="description"> <ul> <li> Implement educational philosophy and goals of our district as related to TEKS education requirements.</li> <li> Follow mandatory guidelines in order to keep effective records as governed by the Homebound Program.</li> <li> Collaborate with campus teachers in order to ensure the success of the Homebound student</li> <li> Encourage and facilitate parent participation in the learning and educating of the Homebound student</li> <li> Utilize administrative skills to help effectively facilitate collaboration amongst the home campus teachers, parents, and homebound department</li> <li> Provide a sense of security and achievement for homebound students</li> <li> Coordinate smooth transition into homebound instruction and back into mainstream of regular classes</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_916116390_2_601571465" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="916116390JSTD2"> 02/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="916116390EDDT2"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="916116390JTIT2"> Teen Parent Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="916116390COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="916116390JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116390JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="916116390JDES2" itemprop="description"> <ul> <li> Developed and maintained the Pregnant Related Services as designed by the school district</li> <li>  Implemented strategies as designed by the district in accordance with the dropout prevention program for at- risk students</li> <li> Provided nutritional instruction and guidance to pregnant teens</li> <li> Assisted pregnant teens with meal planning and healthy eating</li> <li> Acted as a service coordinator to obtain assistance from community service organizations and government agencies to provide assistance to pregnant students.</li> <li> Handled confidential student information, case management to support coding in line with PIEMS accountability and documentation</li> <li> Orient parents and students of protocol and procedures with the Pregnant Related Services program</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_916116390_3_601571466" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="916116390JSTD3"> 02/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="916116390EDDT3"> 02/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="916116390JTIT3"> Classroom Teacher/ Consumer Science and Nutient</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="916116390COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="916116390JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116390JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="916116390JDES3" itemprop="description"> <p> <span> <span> <span> </span> </span> </span> </p> <ul> <li> <span> <span> Instructed through lectures, discussions and demonstrations in <font color="#0000ff"> nutrient, consumer science, and parenting.</font> </span> </span> </li> <li> <span> <span> <span> Attended a variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities. <span> Facilitated activities that developed students' physical, emotional and social growth</span> </span> </span> </span> </li> <li> <span> <span> Assigned lessons and corrected homework </span> </span> </li> <li> Documented attendance for audit purposes</li> <li> Encourage student awareness in attendance, academics and to continue with school during and after pregnancy</li> <li> Cultivate positive relationships with teachers, counselors, to develop and maintain guidelines consistent with student success and dropout prevention</li> <li> Maintain broad range of instructional techniques</li> <li> Developed lesson plans according to TEKS guidelines</li> <li> Classroom management strategies</li> <li> Direct and timely communication with parents</li> <li> Grade and behavior reporting</li> <li> Conducted small group and individual classroom activities with students based on differentiated learning needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_916116390_4_601571467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="916116390JSTD4"> 02/1995</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="916116390EDDT4"> 02/1996</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="916116390JTIT4"> Parent Liasion</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="916116390COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="916116390JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116390JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="916116390JDES4" itemprop="description"> <ul> <li> Developed parental support and involvement initiatives to target student academic and social development related to school objectives.</li> <li> Coordinated parental classes in accordance with overall objectives and strategies of the district.</li> <li> Coordinated positive reinforcement for parents with monthly newsletters.</li> <li> Facilitated parenting classes, connecting parents to community resources.</li> <li> Promoted positive communication support between parents and teacher.</li> <li> Partnered with parents to reinforce test strategies during state testing in line with classroom teachers and district objectives.</li> <li> Provided weekly workshops of food and nutrient to parents and students at French Elementary. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_916116390_5_601571469" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="916116390JSTD5"> 07/1985</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="916116390EDDT5"> 09/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="916116390JTIT5"> Clerk/Receptionist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="916116390COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="916116390JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116390JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="916116390JDES5" itemprop="description"> <ul> <li> Customer services</li> <li> <span> Delivered exceptional service by greeting clients</span> </li> <li> <span> <span> Regularly checked on clients to ensure satisfaction</span> </span> </li> <li> <span> <span> General clerical duties such as typing, answering the phones, copies faxing, creating memos, filing, and maintaining records</span> </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC916116398" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC916116398"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116398_1_601571471" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="916116398GRYR1"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="916116398DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="916116398STUY1"> Education Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="916116398SCHO1" itemprop="name"> Grand Canyon University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="916116398SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116398SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="916116398SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="916116398FRFM1"> <p> ​​</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_916116398_2_601571473" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="916116398GRYR2"> 1995</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="916116398DGRE2" itemprop="name"> </span> <span class="programline" id="916116398STUY2"> Family and Consumer Science</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="916116398SCHO2" itemprop="name"> Lamar University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="916116398SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="916116398SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="916116398SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="916116398FRFM2"> <p> <em> Additional hours in Dietetics and Nutrition</em> </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL916116400" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL916116400"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116400_1_601571476" style="padding-top:0px;"> <div class="field singlecolumn" id="916116400FRFM1"> <div> Alpha Kappa Alpha Sorority </div> <div> Beaumont Teachers Association </div> <div> Lamar University Alumni Association</div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_SKLL916116401" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL916116401"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_916116401_1_601571477" style="padding-top:0px;"> <div class="field singlecolumn" id="916116401FRFM1"> <p> Academic planning, administrative skills, case management, clerical,  documentation and shorthand, research,  lesson planning, newsletter development, coding and filing</p> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div> </div> <div style="text-align: center;"> Effective - Efficient -Dedicated- Positive </div> </div> </div> </div> </div>
TEACHER
28,808,263
HR PAYROLL/ ACCOUNTING REPRESENTATIVE Summary Diverse experience in Accounting, Credit Union Financial Services, Retail Sales, Customer Service, Telemarketing, Food & Beverage, Construction and Ironworks. Outstanding organizational ability with attention to detail, while balancing multiple projects in fast-paced environments with excellent interpersonal and communication skills. Demonstrated ability to gain customer trust and provide exceptional service, leading to increased repeat and referral business. Excellent leadership and motivational skills, with exceptional ability at problem solving and resolution. Highlights Branch Suite, N.A.D.A, Appro, Delta Docs, COWW, and other internal programs related to A/P & Payroll. Excel spreadsheets Meticulous attention to detail Workers' compensation knowledge Results-oriented, Self-directed, Microsoft Office proficiency, Time management, Strong problem solver, Resourceful, Dedicated team player, Strong interpersonal skills, Executive presentation development, Billing and coding Accomplishments Finance Skills Originated new business through professional networking, loan reviews and marketing. Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales. Accounting Skills Operated computers programmed with accounting software to record, store, and analyze information. General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Produced more account reporting data than required by taking on additional duties. Researched and resolved billing problems that had been previously missed. Experience Company Name City , State HR Payroll/ Accounting Representative 11/2008 to 11/2011 Assisted in all payroll duties including but not limited to: accounting for all employee hours worked, time off requests, STD, leave of absence, etc. Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Managed payroll and time and attendance systems. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Responded to employee inquiries regarding payroll and timekeeping. Onboarded new employees in the time reporting and payroll systems. Processed rehires, transfers, terminations, garnishments and withholdings. Accounts Payable ​ Prepared purchase orders and expense reports. Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports. Verified details of transactions, including funds received and total Calculated figures such as discounts, percentage allocations and credits. account balances. Coded the general ledger and processed vendor invoice payments. Opened and assigned new client accounts. Coordinated approval processes of all accounts payable invoices. Balanced batch summary reports for verification and approval. Conducted month-end balance sheet reviews and reconciled any variances. Researched and resolved billing and invoice problems. Company Name City , State Financial Relationship Specialist Provide professional and prompt financial services to all members and potential members in a sales and service culture, while continually educating members on credit union products and services in relation to the members' needs. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Processed sales referrals and promoted bank services and products, resulting in branch sales increase. Open new members' accounts, CD's and IRA's. Originate and complete member consumer loan applications and close loans that have originated outside the in-store branch. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Trained employees on cash drawer operation. Perform financial transactions, efficiently and accurately by providing accurate account information using accounts security procedures and recognizing accounts flags, etc. Assist with vault cash and originating and scoring member loans as needed, and assures the Credit Union's interest is protected and liens to be filed can be perfected prior to disbursals of loan proceeds. Company Name City , State Trainer/Server 05/2008 to 12/2008 Ordering and serving the customers with excellent service. Finding solutions to customer related issues. Insuring that all duties at the closing and opening of the store were done correctly. Assist in training new recruits. Company Name City , State Counter Supervisor 09/2006 to 07/2008 Assist Manager with all visuals for entire store. Responsible for delegating and planning daily staff workflow, in the absence of the store manager. Compile store merchandise and inventory reporting. Respond to customer inquiries and provide excellent customer service. Provide exceptional support in the areas of operational, sales and team management, and assist with special projects as required. Education Associates : Business 1998 Blue River Community College Business Bachelors : Business Finance 2016 UMKC Business Finance Skills Analytical and Statistical reporting  Public Speaking Excellent Interpersonal Skills
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME807455195" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_807455195_1_524648527" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="807455195FNAM1"> </span> <span> </span> <span class="field" id="807455195LNAM1"> HR PAYROLL/ ACCOUNTING REPRESENTATIVE</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM807455206" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM807455206"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807455206_1_524648536" style="padding-top:0px;"> <div class="field singlecolumn" id="807455206FRFM1"> Diverse experience in Accounting, Credit Union Financial Services, Retail Sales, Customer Service, Telemarketing, Food &amp; Beverage, Construction and Ironworks. Outstanding organizational ability with attention to detail, while balancing multiple projects in fast-paced environments with excellent interpersonal and communication skills. Demonstrated ability to gain customer trust and provide exceptional service, leading to increased repeat and referral business. Excellent leadership and motivational skills, with exceptional ability at problem solving and resolution. </div> </div> </div> <div class="section" id="SECTION_HILT807455207" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT807455207"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807455207_1_524648537" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="807455207SKC11"> <div> Branch Suite, N.A.D.A, Appro, Delta Docs, COWW, and other internal programs related to A/P &amp; Payroll.</div> <div> <font class=""> Excel spreadsheets </font> </div> <div> Meticulous attention to detail</div> <div> <span style="line-height: 1.5;"> Workers' compensation knowledge</span> <br/> </div> </td> <td class="field twocol_2" id="807455207SKC21"> Results-oriented, Self-directed, Microsoft Office proficiency, Time management, Strong problem solver, Resourceful, Dedicated team player, Strong interpersonal skills, Executive presentation development, Billing and coding</td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM807455555" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM807455555"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_807455555_1_524651507" style="padding-top:0px;"> <div class="field singlecolumn" id="807455555FRFM1"> <div> <span class=""> <em> Finance Skills</em> </span> </div> <ul> <li> <span class=""> Originated new business through professional networking, loan reviews and marketing. </span> </li> </ul> <ul> <li> <span class=""> <span class=""> Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales. </span> </span> </li> </ul> <div> <span class=""> <span class=""> <span class=""> <i> Accounting Skills</i> </span> </span> </span> <ul> <li class=""> Operated computers programmed with accounting software to record, store, and analyze information. </li> </ul> <span class=""> <i> General Ledger Accounts</i> </span> <ul> <li class=""> Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.</li> <li class=""> <span class=""> Produced more account reporting data than required by taking on additional duties.</span> </li> <li class=""> <span class=""> <span class=""> Researched and resolved billing problems that had been previously missed. </span> </span> </li> </ul> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR807455197" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR807455197"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807455197_1_524648529" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="807455197COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="807455197JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807455197JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="807455197JTIT1"> HR Payroll/ Accounting Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="807455197JSTD1"> 11/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807455197EDDT1"> 11/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="807455197JDES1" itemprop="description"> <ul> <li> Assisted in all payroll duties including but not limited to: accounting for all employee hours worked, time off requests, STD, leave of absence, etc.</li> <li> <span class=""> Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties</span> </li> <li> <span class=""> <span class=""> Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Managed payroll and time and attendance systems.</span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.</span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Responded to employee inquiries regarding payroll and timekeeping.</span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Onboarded new employees in the time reporting and payroll systems.</span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Processed rehires, transfers, terminations, garnishments and withholdings.</span> </span> </span> </span> </span> </span> </span> </li> </ul> <div> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <em> Accounts Payable</em> ​</span> </span> </span> </span> </span> </span> </span> </div> <ul> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Prepared purchase orders and expense reports.</span> </span> </span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.</span> </span> </span> </span> </span> </span> </span> </span> </span> </li> <li> <span class=""> Verified details of transactions, including funds received and total</span> </li> <li> <span class=""> <span class=""> Calculated figures such as discounts, percentage allocations and credits. </span> account balances.</span> </li> <li> <span class=""> <span class=""> Coded the general ledger and processed vendor invoice payments. </span> </span> </li> <li> <span class=""> <span class=""> Opened and assigned new client accounts. </span> </span> </li> <li> <span class=""> <span class=""> Coordinated approval processes of all accounts payable invoices. </span> </span> </li> <li> <span class=""> <span class=""> Balanced batch summary reports for verification and approval. </span> </span> </li> <li> <span class=""> <span class=""> Conducted month-end balance sheet reviews and reconciled any variances.</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Researched and resolved billing and invoice problems. </span> </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807455197_2_524648531" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="807455197COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="807455197JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807455197JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="807455197JTIT2"> Financial Relationship Specialist</span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="807455197JDES2" itemprop="description"> <ul> <li> Provide professional and prompt financial services to all members and potential members in a sales and service culture, <span class=""> </span> while continually educating members on credit union products and services in relation to the members' needs.</li> <li> <span class=""> Researched banking guidelines and statutory requirements to stay updated on new laws and applications.</span> </li> <li> <span class=""> <span class=""> Processed sales referrals and promoted bank services and products, resulting in branch sales increase. </span> </span> </li> <li> Open new members' accounts, CD's and IRA's.</li> <li> Originate and complete member consumer loan applications and close loans that have originated outside the in-store branch.</li> <li> <span class=""> Balanced daily cash deposits and bank vault inventory with a zero error rate.</span> </li> <li> <span class=""> <span class=""> Assembled in-store marketing displays.</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Trained employees on cash drawer operation. </span> </span> </span> </li> <li> Perform financial transactions, efficiently and accurately by providing accurate account information using accounts security procedures and recognizing accounts flags, etc.</li> <li> Assist with vault cash and originating and scoring member loans as needed, and assures the Credit Union's interest is protected and liens to be filed can be perfected prior to disbursals of loan proceeds.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807455197_3_524648532" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="807455197COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="807455197JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807455197JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="807455197JTIT3"> Trainer/Server</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="807455197JSTD3"> 05/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807455197EDDT3"> 12/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="807455197JDES3" itemprop="description"> <ul> <li> Ordering and serving the customers with excellent service.</li> <li> Finding solutions to customer related issues.</li> <li> Insuring that all duties at the closing and opening of the store were done correctly.</li> <li> Assist in training new recruits.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807455197_4_524648533" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="807455197COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="807455197JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="807455197JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="807455197JTIT4"> Counter Supervisor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="807455197JSTD4"> 09/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="807455197EDDT4"> 07/2008</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="807455197JDES4" itemprop="description"> <ul> <li> Assist Manager with all visuals for entire store.</li> <li> Responsible for delegating and planning daily staff workflow, in the absence of the store manager.</li> <li> Compile store merchandise and inventory reporting.</li> <li> Respond to customer inquiries and provide excellent customer service.</li> <li> Provide exceptional support in the areas of operational, sales and team management, and assist with special projects as required.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC807455205" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC807455205"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807455205_1_524648534" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="807455205DGRE1" itemprop="name"> Associates</span> <span> :</span> <span class="programline" dependency="STUY" id="807455205STUY1"> Business</span> <span class="datesWrapper"> <span class="jobdates" id="807455205GRYR1"> 1998</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="807455205SCHO1" itemprop="name"> Blue River Community College</span> <span class="joblocation jobcity" id="807455205SCIT1"> </span> <span class="joblocation jobstate" id="807455205SSTA1"> </span> <span class="joblocation jobstate" id="807455205SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="807455205FRFM1"> Business</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_807455205_2_524648535" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="807455205DGRE2" itemprop="name"> Bachelors</span> <span> :</span> <span class="programline" dependency="STUY" id="807455205STUY2"> Business Finance</span> <span class="datesWrapper"> <span class="jobdates" id="807455205GRYR2"> 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="807455205SCHO2" itemprop="name"> UMKC</span> <span class="joblocation jobcity" id="807455205SCIT2"> </span> <span class="joblocation jobstate" id="807455205SSTA2"> </span> <span class="joblocation jobstate" id="807455205SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="807455205FRFM2"> Business Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL807455208" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL807455208"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_807455208_1_524662826" style="padding-top:0px;"> <div class="field singlecolumn" id="807455208FRFM1"> <ul> <li> Analytical and Statistical reporting </li> <li> Public Speaking</li> <li> Excellent Interpersonal Skills</li> </ul> </div> </div> </div> </div>
HR
37,521,676
BUSINESS DEVELOPMENT MANAGER Professional Summary Seasoned business development professional seeking leadership position with increasing responsibility and room to contribute to company success. Accomplished Business Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales, marketing, business development and account management talents with great influencing and communication strengths. Personable team player able to relate easily to people of all backgrounds with consultative, flexible approach. Strong record of accomplishment over 20 years in sales and marketing with a > $10M territory. High-achieving Business Development Manager offering 20-year track record of success improving sales and growing company customer base through effective program management, strategic planning and team leadership. 20 years of experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning and top-notch communication abilities. Skills Key decision making Marketing Verbal and written communication Strategic planning Excellent at Networking Relationship building and management Conflict resolution Goals and performance New business development Territory management Account management and development Product and service sales Work History Business Development Manager , 03/2014 to 10/2019 Company Name – City , State Accounts included Skyworks, Finisar, Broadcom, Macom, On Semi, Microchip, GCS, Northrop Grumman, NXP, Cypress Grew territory from $200K/year to $3M/year Organized trade shows - Semicon, CS Mantech Devised SWOT analysis to create and execute business plan supporting achievement of established quotas Capitalized on industry and marketplace trends to strategize solutions and enhance business operations Established relationships with key decision-makers within customer's organization to promote growth and retention Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth Represented company and promoted products at conferences and trade association meetings Negotiated contracts with clients Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends Regional Sales Manager , 06/2003 to 11/2013 Company Name – City , State Sell precious and non-precious metal sputtering targets and evaporation materials WW Key Account Manager - Skyworks, Avago, Triquint, JDSU, Saint Gobain Manage global account teams in account development, planning, and execution Territory value $18M - annual growth of 15% Sell into semiconductor, wireless, medical and photonics industries Customer contract negotiations, customer reports, quarterly business reviews Work closely with engineering at customers to offer value based products Responsible for Leadership and Team Development Training within Materion Develop critical relationships at all levels at customers and also within Materion Senior Account Manager , 01/2002 to 01/2003 Company Name – City , State Sold chip assembly equipment for flip chip, wafer bumping services, leasing services Singapore start-up trying to gain entry into U.S. Market Trained on equipment and technology in Singapore Customers included chip assembly houses, foundries, and chip manufacturers Senior Account Manager , 01/2001 to 01/2002 Company Name – City , State Sold design management and collaboration software to chip designers - EDA Industry Sold to engineers up to C level executives Customers included chip design houses (Fairchild, AMD, 3Com, Juniper Networks, etc.) Annual quota of $1.7M Worked with engineers in selling value proposition in how it decreased design cycle time Responsible for weekly forecasts, budgets, customer call reports, weekly customer updates, quarterly sales meetings, weekly sales and technical conference calls Senior Account Manager , 01/2000 to 01/2001 Company Name – City , State Sold E-commerce and Data Management Software (partnered with Ariba) - start-up company Software linked to customers' ERP systems (SAP, Oracle, Baan, JD Edwards) Sold to Fortune 500 semiconductor customers (LSI, Micron, ST Micro, Philips, etc.) Territory: U.S East and West coasts and Europe Senior Account Manager , 01/1995 to 01/2000 Company Name – City , State Sold PVD materials - sputtering targets to semiconductor industry Key account manager for customers in AZ, CA, Northwest (Hyundai, Motorola, Conexant, Micron) Grew Northwest territory from $300K/yr to $5 million/yr in 3 1/2 years Senior Buyer / Program Manager , 01/1991 to 01/1995 Company Name – City , State Program manager for IDT subsystems - planner and buyer for all components, worked closely with end customer and subcontractors (Solectron, A Plus, Flextronics) Education Certified Professional Coach : Coaching , 2010 Institute of Professional Excellence in Coaching - City Bachelor of Science : Business Administration, Marketing , 1991 UNIVERSITY OF TULSA - City Attended numerous training seminars in sales, management, team building, and leadership Accomplishments Won Supplier of the Year awards from Skyworks and IRC in 2012 and 2013 Team Builder: Certified Draw Success Trainer for Team Development and Success Sales Training: Certified in AMA, Miller Heiman and Mike Bosworth Solution Selling Techniques Coaching: Certified IPEC (Institute of Professional Excellence in Coaching) Coach Certified Life Solutions Coach for Personal Empowerment for Individuals and Teams Negotiation Certified Karrass negotiator Affiliations Industry Associations Member of Fab Owners Association Technical Program Committee Member of CS Mantech Additional Information Kyle Cease Meditation Retreat 2019 Tony Robbins UPW Event 2016 Michael Beckwith Program 2019 Dr. Joe Dispenza Follower Skills Key decision making Team leadership Marketing Verbal and written communication Strategic planning Excellent at Networking Relationship building and management Conflict resolution Goals and performance New business development Territory management Account management Product and service sales Work History Business Development Manager , 03/2014 to 10/2019 Company Name – City , State Accounts included Skyworks, Finisar, Broadcom, Macom, On Semi, Microchip, GCS, Northrop Grumman, NXP, Cypress Grew territory from $200K/year to $3M/year Organized trade shows - Semicon, CS Mantech Devised SWOT analysis to create and execute business plan supporting achievement of established quotas Capitalized on industry and marketplace trends to strategize solutions and enhance business operations Established relationships with key decision-makers within customer's organization to promote growth and retention Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth Represented company and promoted products at conferences and trade association meetings Negotiated contracts with clients Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends Regional Sales Manager , 06/2003 to 11/2013 Company Name – City , State Sell precious and non-precious metal sputtering targets and evaporation materials WW Key Account Manager - Skyworks, Avago, Triquint, JDSU, Saint Gobain Manage global account teams in account development, planning, and execution Territory value $18M - annual growth of 15% Sell into semiconductor, wireless, medical and photonics industries Customer contract negotiations, customer reports, quarterly business reviews Work closely with engineering at customers to offer value based products Responsible for Leadership and Team Development Training within Materion Develop critical relationships at all levels at customers and also within Materion Senior Account Manager , 01/2002 to 01/2003 Company Name – City , State Sold chip assembly equipment for flip chip, wafer bumping services, leasing services Singapore start-up trying to gain entry into U.S. Market Trained on equipment and technology in Singapore Customers included chip assembly houses, foundries, and chip manufacturers Senior Account Manager , 01/2001 to 01/2002 Company Name – City , State Sold design management and collaboration software to chip designers - EDA Industry Sold to engineers up to C level executives Customers included chip design houses (Fairchild, AMD, 3Com, Juniper Networks, etc.) Annual quota of $1.7M Worked with engineers in selling value proposition in how it decreased design cycle time Responsible for weekly forecasts, budgets, customer call reports, weekly customer updates, quarterly sales meetings, weekly sales and technical conference calls Senior Account Manager , 01/2000 to 01/2001 Company Name – City , State Sold E-commerce and Data Management Software (partnered with Ariba) - start-up company Our software linked to customers' ERP systems (SAP, Oracle, Baan, JD Edwards) Sold to Fortune 500 semiconductor customers (LSI, Micron, ST Micro, Philips, etc.) Territory: U.S East and West coasts and Europe Senior Account Manager , 01/1995 to 01/2000 Company Name – City , State Sold PVD materials - sputtering targets to semiconductor industry Key account manager for customers in AZ, CA, Northwest (Hyundai, Motorola, Conexant, Micron) Grew Northwest territory from $300K/yr to $5 million/yr in 3 1/2 years Senior Buyer / Program Manager , 01/1991 to 01/1995 Company Name – City , State Program manager for IDT subsystems - planner and buyer for all components, worked closely with end customer and subcontractors (Solectron, A Plus, Flextronics)
<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME5efd16d2-b799-4b93-ae2b-9ac04f43b9f1" style="padding-top:NaNpx;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_5efd16d2-b799-4b93-ae2b-9ac04f43b9f1_1_d07ffc5b-8a89-4f5f-a4e8-f690e4888744" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="5efd16d2-b799-4b93-ae2b-9ac04f43b9f1FNAM1"> </span> <span> </span> <span class="field" id="5efd16d2-b799-4b93-ae2b-9ac04f43b9f1LNAM1"> BUSINESS DEVELOPMENT MANAGER</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM07d83c5d-d29d-47c4-8c75-6c1a68b04f46" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM07d83c5d-d29d-47c4-8c75-6c1a68b04f46"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_07d83c5d-d29d-47c4-8c75-6c1a68b04f46_1_78d274a1-89c6-4de6-a2dc-22a2b0b3bbe9" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="07d83c5d-d29d-47c4-8c75-6c1a68b04f46FRFM1"> <p> Seasoned business development professional seeking leadership position with increasing responsibility and room to contribute to company success. Accomplished Business Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales, marketing, business development and account management talents with great influencing and communication strengths. Personable team player able to relate easily to people of all backgrounds with consultative, flexible approach. Strong record of accomplishment over 20 years in sales and marketing with a &gt; $10M territory. High-achieving Business Development Manager offering 20-year track record of success improving sales and growing company customer base through effective program management, strategic planning and team leadership. 20 years of experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning and top-notch communication abilities.</p> </div> </div> </div> <div class="section" id="SECTION_HILTa61f62e3-9f48-4f44-80e8-d2eef991986a" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTa61f62e3-9f48-4f44-80e8-d2eef991986a"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a61f62e3-9f48-4f44-80e8-d2eef991986a_1_8e18b1ea-f3ff-47cf-816b-c816b6d236a0" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="a61f62e3-9f48-4f44-80e8-d2eef991986aSKC11"> <ul> <li> Key decision making</li> <li> Marketing</li> <li> Verbal and written communication</li> <li> Strategic planning</li> <li> Excellent at Networking</li> <li> Relationship building and management</li> </ul> </td> <td class="field twocol_2" id="a61f62e3-9f48-4f44-80e8-d2eef991986aSKC21"> <ul> <li> Conflict resolution</li> <li> Goals and performance</li> <li> New business development</li> <li> Territory management</li> <li> Account management and development</li> <li> Product and service sales</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR890eb05e-edda-4a88-81b5-20cb872f2cde" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR890eb05e-edda-4a88-81b5-20cb872f2cde"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_1_470cb7b1-7b88-400e-a0eb-b0f216788332" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT1"> Business Development Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT1"> 10/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES1" itemprop="description"> <ul> <li> Accounts included Skyworks, Finisar, Broadcom, Macom, On Semi, Microchip, GCS, Northrop Grumman, NXP, Cypress</li> <li> Grew territory from $200K/year to $3M/year</li> <li> Organized trade shows - Semicon, CS Mantech</li> <li> Devised SWOT analysis to create and execute business plan supporting achievement of established quotas</li> <li> Capitalized on industry and marketplace trends to strategize solutions and enhance business operations</li> <li> Established relationships with key decision-makers within customer's organization to promote growth and retention</li> <li> Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit</li> <li> Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth</li> <li> Represented company and promoted products at conferences and trade association meetings</li> <li> Negotiated contracts with clients</li> <li> Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_2_210c04c1-6f16-4d92-a7de-506c79c7b892" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT2"> Regional Sales Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD2"> 06/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT2"> 11/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES2" itemprop="description"> <ul> <li> Sell precious and non-precious metal sputtering targets and evaporation materials</li> <li> WW Key Account Manager - Skyworks, Avago, Triquint, JDSU, Saint Gobain</li> <li> Manage global account teams in account development, planning, and execution</li> <li> Territory value $18M - annual growth of 15%</li> <li> Sell into semiconductor, wireless, medical and photonics industries</li> <li> Customer contract negotiations, customer reports, quarterly business reviews</li> <li> Work closely with engineering at customers to offer value based products</li> <li> Responsible for Leadership and Team Development Training within Materion</li> <li> Develop critical relationships at all levels at customers and also within Materion</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_3_3fb37907-f05b-45c7-8c30-5e7132b8ac09" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT3"> Senior Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD3"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT3"> 01/2003</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES3" itemprop="description"> <ul> <li> Sold chip assembly equipment for flip chip, wafer bumping services, leasing services</li> <li> Singapore start-up trying to gain entry into U.S. Market</li> <li> Trained on equipment and technology in Singapore</li> <li> Customers included chip assembly houses, foundries, and chip manufacturers</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_4_da7e997b-8731-443d-8a77-f1dadc495347" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT4"> Senior Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD4"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT4"> 01/2002</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES4" itemprop="description"> <ul> <li> Sold design management and collaboration software to chip designers - EDA Industry</li> <li> Sold to engineers up to C level executives</li> <li> Customers included chip design houses (Fairchild, AMD, 3Com, Juniper Networks, etc.)</li> <li> Annual quota of $1.7M</li> <li> Worked with engineers in selling value proposition in how it decreased design cycle time</li> <li> Responsible for weekly forecasts, budgets, customer call reports, weekly customer updates, quarterly sales meetings, weekly sales and technical conference calls</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_5_ad9d0287-61f3-4dc1-b378-eff65334e7ec" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT5"> Senior Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD5"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT5"> 01/2001</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES5" itemprop="description"> <ul> <li> Sold E-commerce and Data Management Software (partnered with Ariba) - start-up company</li> <li> Software linked to customers' ERP systems (SAP, Oracle, Baan, JD Edwards)</li> <li> Sold to Fortune 500 semiconductor customers (LSI, Micron, ST Micro, Philips, etc.)</li> <li> Territory: U.S East and West coasts and Europe</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_6_b193f444-819e-4485-b7d3-7749fe308dd3" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT6"> Senior Account Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD6"> 01/1995</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT6"> 01/2000</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES6" itemprop="description"> <ul> <li> Sold PVD materials - sputtering targets to semiconductor industry</li> <li> Key account manager for customers in AZ, CA, Northwest (Hyundai, Motorola, Conexant, Micron)</li> <li> Grew Northwest territory from $300K/yr to $5 million/yr in 3 1/2 years</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_890eb05e-edda-4a88-81b5-20cb872f2cde_7_7a03bb66-cb99-4dee-b0bc-f23c0a346bf6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJTIT7"> Senior Buyer / Program Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTD7"> 01/1991</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="890eb05e-edda-4a88-81b5-20cb872f2cdeEDDT7"> 01/1995</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="890eb05e-edda-4a88-81b5-20cb872f2cdeCOMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="890eb05e-edda-4a88-81b5-20cb872f2cdeJDES7" itemprop="description"> <ul> <li> Program manager for IDT subsystems - planner and buyer for all components, worked closely with end customer and subcontractors (Solectron, A Plus, Flextronics)</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665_1_87e65067-1894-48c2-afc9-61550e99cf88" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665DGRE1" itemprop="name"> Certified Professional Coach</span> <span> : </span> <span class="programline" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665STUY1"> Coaching</span> <span> , </span> <span format="%m/%Y" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665GRYR1"> 2010</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SCHO1" itemprop="name"> Institute of Professional Excellence in Coaching</span> <span> - </span> <span class="joblocation jobcity" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SCIT1"> City</span> <span class="joblocation jobstate" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SSTA1"> </span> <br/> </span> <span class="field" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665_2_56414af5-ee8f-432a-9044-7b185e2a87df" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665STUY2"> Business Administration, Marketing</span> <span> , </span> <span format="%m/%Y" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665GRYR2"> 1991</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SCHO2" itemprop="name"> UNIVERSITY OF TULSA</span> <span> - </span> <span class="joblocation jobcity" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SCIT2"> City</span> <span class="joblocation jobstate" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665SSTA2"> </span> <br/> </span> <span class="field" id="8a1bd816-f6b0-4b3a-9ca6-a27ce2df8665FRFM2"> <p> Attended numerous training seminars in sales, management, team building, and leadership</p> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM731f0cda-2412-4960-ad6c-59788cceea7d" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM731f0cda-2412-4960-ad6c-59788cceea7d"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_731f0cda-2412-4960-ad6c-59788cceea7d_1_925a3a31-f0f5-4f49-b870-3daedd99e260" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="731f0cda-2412-4960-ad6c-59788cceea7dFRFM1"> <p> Won Supplier of the Year awards from Skyworks and IRC in 2012 and 2013 Team Builder: Certified Draw Success Trainer for Team Development and Success Sales</p> <p> Training: Certified in AMA, Miller Heiman and Mike Bosworth Solution Selling Techniques</p> <p> Coaching: Certified IPEC (Institute of Professional Excellence in Coaching) Coach Certified Life Solutions Coach for Personal Empowerment for Individuals and Teams Negotiation</p> <p> Certified Karrass negotiator</p> </div> </div> </div> <div class="section" id="SECTION_AFIL3c1bc5fc-4877-4538-8aae-e3171d8c544f" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL3c1bc5fc-4877-4538-8aae-e3171d8c544f"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_3c1bc5fc-4877-4538-8aae-e3171d8c544f_1_4e7245ef-b7f5-4745-8c7e-7b541a67fcd0" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="3c1bc5fc-4877-4538-8aae-e3171d8c544fFRFM1"> <p> Industry Associations Member of Fab Owners Association Technical Program Committee Member of CS Mantech</p> </div> </div> </div> <div class="section" id="SECTION_ADDI76992e04-3d57-4748-9535-f7b0b3c772a6" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI76992e04-3d57-4748-9535-f7b0b3c772a6"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_76992e04-3d57-4748-9535-f7b0b3c772a6_1_29091bb4-1341-41a4-9253-4b869b6ff053" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="76992e04-3d57-4748-9535-f7b0b3c772a6FRFM1"> <p> Kyle Cease Meditation Retreat 2019<br/> Tony Robbins UPW Event 2016<br/> Michael Beckwith Program 2019<br/> Dr. Joe Dispenza Follower</p> </div> </div> </div> <div class="" id="SECTION_PRFLcc9fc1b1-3e6c-44de-9656-05840a07d166" style="padding-top:NaNpx;"> </div> <div class="section" id="SECTION_SKLL134bea18-36df-44fb-8a5f-2c22deb5a1c7" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL134bea18-36df-44fb-8a5f-2c22deb5a1c7"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_134bea18-36df-44fb-8a5f-2c22deb5a1c7_1_0811c728-c9e1-4e44-b622-03d565c7a681" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="134bea18-36df-44fb-8a5f-2c22deb5a1c7FRFM1"> <ul> <li> Key decision making</li> <li> Team leadership</li> <li> Marketing</li> <li> Verbal and written communication</li> <li> Strategic planning</li> <li> Excellent at Networking</li> <li> Relationship building and management</li> </ul> <ul> <li> Conflict resolution</li> <li> Goals and performance</li> <li> New business development</li> <li> Territory management</li> <li> Account management</li> <li> Product and service sales</li> </ul> </div> </div> </div> <div class="section" id="SECTION_WRKH3aae93e4-d8e3-4637-be7f-e6f2c7405396" style="padding-top:NaNpx;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKH3aae93e4-d8e3-4637-be7f-e6f2c7405396"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_1_533ee7fd-623a-4313-97ea-17543a95ce82" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT1"> Business Development Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT1"> 10/2019</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES1" itemprop="description"> <ul> <li> Accounts included Skyworks, Finisar, Broadcom, Macom, On Semi, Microchip, GCS, Northrop Grumman, NXP, Cypress</li> <li> Grew territory from $200K/year to $3M/year</li> <li> Organized trade shows - Semicon, CS Mantech</li> <li> Devised SWOT analysis to create and execute business plan supporting achievement of established quotas</li> <li> Capitalized on industry and marketplace trends to strategize solutions and enhance business operations</li> <li> Established relationships with key decision-makers within customer's organization to promote growth and retention</li> <li> Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit</li> <li> Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth</li> <li> Represented company and promoted products at conferences and trade association meetings</li> <li> Negotiated contracts with clients</li> <li> Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_2_cbc6914e-a934-4d42-a974-5962a8e25347" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT2"> Regional Sales Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD2"> 06/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT2"> 11/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES2" itemprop="description"> <ul> <li> Sell precious and non-precious metal sputtering targets and evaporation materials</li> <li> WW Key Account Manager - Skyworks, Avago, Triquint, JDSU, Saint Gobain</li> <li> Manage global account teams in account development, planning, and execution</li> <li> Territory value $18M - annual growth of 15%</li> <li> Sell into semiconductor, wireless, medical and photonics industries</li> <li> Customer contract negotiations, customer reports, quarterly business reviews</li> <li> Work closely with engineering at customers to offer value based products</li> <li> Responsible for Leadership and Team Development Training within Materion</li> <li> Develop critical relationships at all levels at customers and also within Materion</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_3_099c93e6-1d12-4c70-bd3f-920b54565347" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT3"> Senior Account Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD3"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT3"> 01/2003</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES3" itemprop="description"> <ul> <li> Sold chip assembly equipment for flip chip, wafer bumping services, leasing services</li> <li> Singapore start-up trying to gain entry into U.S. Market</li> <li> Trained on equipment and technology in Singapore</li> <li> Customers included chip assembly houses, foundries, and chip manufacturers</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_4_2362c873-9994-4b04-8b72-6425a8ed412c" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT4"> Senior Account Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD4"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT4"> 01/2002</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES4" itemprop="description"> <ul> <li> Sold design management and collaboration software to chip designers - EDA Industry</li> <li> Sold to engineers up to C level executives</li> <li> Customers included chip design houses (Fairchild, AMD, 3Com, Juniper Networks, etc.)</li> <li> Annual quota of $1.7M</li> <li> Worked with engineers in selling value proposition in how it decreased design cycle time</li> <li> Responsible for weekly forecasts, budgets, customer call reports, weekly customer updates, quarterly sales meetings, weekly sales and technical conference calls</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_5_9177801b-7f8f-406b-8791-d0ffe3bb030a" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT5"> Senior Account Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD5"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT5"> 01/2001</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES5" itemprop="description"> <ul> <li> Sold E-commerce and Data Management Software (partnered with Ariba) - start-up company</li> <li> Our software linked to customers' ERP systems (SAP, Oracle, Baan, JD Edwards)</li> <li> Sold to Fortune 500 semiconductor customers (LSI, Micron, ST Micro, Philips, etc.)</li> <li> Territory: U.S</li> <li> East and West coasts and Europe</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_6_46144072-8873-473c-9413-19fbfbae80df" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT6"> Senior Account Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD6"> 01/1995</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT6"> 01/2000</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES6" itemprop="description"> <ul> <li> Sold PVD materials - sputtering targets to semiconductor industry</li> <li> Key account manager for customers in AZ, CA, Northwest (Hyundai, Motorola, Conexant, Micron)</li> <li> Grew Northwest territory from $300K/yr to $5 million/yr in 3 1/2 years</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_3aae93e4-d8e3-4637-be7f-e6f2c7405396_7_ac16fdec-8c3d-4d30-a961-3fa7f8dc3247" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JTIT7"> Senior Buyer / Program Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTD7"> 01/1991</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396EDDT7"> 01/1995</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="3aae93e4-d8e3-4637-be7f-e6f2c7405396JDES7" itemprop="description"> <ul> <li> Program manager for IDT subsystems - planner and buyer for all components, worked closely with end customer and subcontractors (Solectron, A Plus, Flextronics)</li> </ul> </span> </div> </div> </div> </div>
BUSINESS-DEVELOPMENT
14,536,764
PUBLIC RELATIONS CONSULTANT Summary Experienced public relations, sales and marketing professional with expertise in the technology, financial, consumer and healthcare industries. Highlights Global marketing Account management Direct marketing campaigns Public relations expert Quality leadership Multi Task Abilities Proven Sales Success Start-up background Deadline-driven Microsoft Office Suite expert Experience Public Relations Consultant June 2005 to January 2016 Company Name - City , State Managed PR programs for AccordSQA and GatherWorks. Secured inclusion of SmartScript and SmarteLoad in Dr.Dobbs and SD Times. Inside Sales Representative March 2008 to June 2008 Company Name - City , State Identified and called decision makers within targeted verticals, while educating prospects about key features and benefits of software; secured four qualified leads in first two weeks in position. Direct Sales Representative December 2007 to January 2008 Company Name - City , State Sold more than $8,800 in products in one month to more than 100 new accounts, while developing positive rapport and relationships with more than 800 new accounts in three territories. Confirmed two participants to a monthly Web training seminar. Developed campaign ideas for marketing, including initiative for promoting seminars; new sales support literature; and new product initiatives. Provided key feedback for streamlining processes for sales operations and efficiencies; mailings; and updating client contact information. Solicited key feedback from clients of interest to marketing, sales, business development. Account Manager January 2004 to May 2005 Company Name - City , State Lead PR strategy, client relations, and PR activities for AccuRev and Bowstreet. Identified and pursued new business for the agency. Increased AccuRev's budget by 150% and expanded Bowstreet's PR program to include a separate Partner PR component. Launched Bowstreet into a new vertical market, the travel and hospitality industry, positioning its new product, Syndication Factory, in the market. Secured key coverage for project work with deNovis' $22 million financing in the Wall Street Journal and VentureWire; and WiFiMed's move to Massachusetts, with front page technology business coverage in the Boston Business Journal. Marketing Communications Consultant November 2003 to December 2003 Company Name - City , State Directed public relations and marketing projects for global provider of economic research and consulting services. Leveraged industry news to secure inclusion in a Washington Post story for Global Insight's top energy economist. Program Manager January 2000 to January 2003 Company Name - City , State Managed communications programs for established and emerging companies at senior-level, boutique PR firm. Broadened and deepened relationships with local and national media and analyst communities. Wrote press releases, bylined articles, briefing documents. Determined messaging for positioning and repositioning clients. Redesigned website for ATV and created new presskit and marketing materials to complement updated image. Conducted national, consumer book launch for CenterWatch under 3-month deadline. Secured roles for ATV general partners at MIT Enterprise Forum, VentureOne, Toronto Venture Fair, IT Financing Forum. Launched several start ups including Veritas Medicine and Acurian; company financings; and launch of ATV Fund VII. Secured cover story about CEO of Acurian in top industry trade, PharmaVoice. Account Executive March 1998 to December 1999 Company Name - City , State Balanced activities for 3-6 accounts at global, technology public relations firm and worked closely with managers on strategy. Received company-wide recognition for excellence: '1 in 20' Award. Selected for Professional Development Team, New Business Team and Intern Leadership Team. Served as on-site manager at IDC and handled press inquiries for 500+ analysts. Booked 60 press attendees for IDC Directions '99 conferences in Boston and San Francisco. Orchestrated launch of start-up, carOrder.com, its position as an "e-dealer" and $100 million financing; secured coverage in Wall Street Journal. Turned potential crisis situation into opportunity for CEO to discuss company goals. Senior Advertising Sales Assistant September 1995 to March 1998 Company Name - City , State Assisted in selling advertising space for technology publications, PC Week (now eWeek) and Internet Computing. Education B.A : Spanish and Humanities , 1994 PROVIDENCE COLLEGE - City , State GPA: Cum Laude GPA: 3.5 Cum Laude, 3.5 GPA 1993 Centro de Lenguas Modernas - City , Spain Intense, semester-long study of Spanish language, culture and literature Languages Bilingual Spanish and English Interests Provided public relations strategy, consulting and support for non-profit organization, PoundHounds. Meals on Wheels Delivery Driver Skills Sales Software: Salesforce.com Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME718981133" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_718981133_1_465649584" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="718981133FNAM1"> </span> <span> </span> <span class="field" id="718981133LNAM1"> PUBLIC RELATIONS CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM718981135" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM718981135"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981135_1_465649605" style="padding-top:0px;"> <div class="field singlecolumn" id="718981135FRFM1"> <p align="LEFT"> Experienced public relations, sales and marketing professional with expertise in the technology, financial, consumer and healthcare industries.</p> </div> </div> </div> <div class="section" id="SECTION_HILT718981136" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT718981136"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981136_1_465651229" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="718981136SKC11"> <ul> <li> Global marketing</li> <li> Account management</li> <li> Direct marketing campaigns</li> <li> Public relations expert</li> <li> Quality leadership</li> <br/> </ul> </td> <td class="field twocol_2 charspace" id="718981136SKC21"> <ul> <li> Multi Task Abilities</li> <li> Proven Sales Success</li> <li> Start-up background</li> <li> Deadline-driven</li> <li> Microsoft Office Suite expert</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR718981137" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR718981137"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981137_1_465649588" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT1"> Public Relations Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD1"> June 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT1"> January 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES1" itemprop="description"> <ul> <li> Managed PR programs for AccordSQA and GatherWorks.</li> <li> Secured inclusion of SmartScript and SmarteLoad in Dr.Dobbs and SD Times.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_2_465649586" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT2"> Inside Sales Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD2"> March 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT2"> June 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES2" itemprop="description"> <ul> <li> Identified and called decision makers within targeted verticals, while educating prospects about key features and benefits of software; secured four qualified leads in first two weeks in position.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_3_465649587" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT3"> Direct Sales Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD3"> December 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT3"> January 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES3" itemprop="description"> <ul> <li> Sold more than $8,800 in products in one month to more than 100 new accounts, while developing positive rapport and relationships with more than 800 new accounts in three territories.</li> <li> Confirmed two participants to a monthly Web training seminar.</li> <li> Developed campaign ideas for marketing, including initiative for promoting seminars; new sales support literature; and new product initiatives.</li> <li> Provided key feedback for streamlining processes for sales operations and efficiencies; mailings; and updating client contact information.</li> <li> Solicited key feedback from clients of interest to marketing, sales, business development.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_4_465649589" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT4"> Account Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD4"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT4"> May 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES4" itemprop="description"> <ul> <li> Lead PR strategy, client relations, and PR activities for AccuRev and Bowstreet.</li> <li> Identified and pursued new business for the agency.</li> <li> Increased AccuRev's budget by 150% and expanded Bowstreet's PR program to include a separate Partner PR component.</li> <li> Launched Bowstreet into a new vertical market, the travel and hospitality industry, positioning its new product, Syndication Factory, in the market.</li> <li> Secured key coverage for project work with deNovis' $22 million financing in the Wall Street Journal and VentureWire; and WiFiMed's move to Massachusetts, with front page technology business coverage in the Boston Business Journal.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_5_465649590" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT5"> Marketing Communications Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD5"> November 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT5"> December 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES5" itemprop="description"> <ul> <li> Directed public relations and marketing projects for global provider of economic research and consulting services.</li> <li> Leveraged industry news to secure inclusion in a Washington Post story for Global Insight's top energy economist.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_6_465649591" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT6"> Program Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD6"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT6"> January 2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES6" itemprop="description"> <ul> <li> Managed communications programs for established and emerging companies at senior-level, boutique PR firm.</li> <li> Broadened and deepened relationships with local and national media and analyst communities.</li> <li> Wrote press releases, bylined articles, briefing documents.</li> <li> Determined messaging for positioning and repositioning clients.</li> <li> Redesigned website for ATV and created new presskit and marketing materials to complement updated image.</li> <li> Conducted national, consumer book launch for CenterWatch under 3-month deadline.</li> <li> Secured roles for ATV general partners at MIT Enterprise Forum, VentureOne, Toronto Venture Fair, IT Financing Forum.</li> <li> Launched several start ups including Veritas Medicine and Acurian; company financings; and launch of ATV Fund VII.</li> <li> Secured cover story about CEO of Acurian in top industry trade, PharmaVoice.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_7_465649592" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT7"> Account Executive</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD7"> March 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT7"> December 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES7" itemprop="description"> <ul> <li> Balanced activities for 3-6 accounts at global, technology public relations firm and worked closely with managers on strategy.</li> <li> Received company-wide recognition for excellence: '1 in 20' Award.</li> <li> Selected for Professional Development Team, New Business Team and Intern Leadership Team.</li> <li> Served as on-site manager at IDC and handled press inquiries for 500+ analysts.</li> <li> Booked 60 press attendees for IDC Directions '99 conferences in Boston and San Francisco.</li> <li> Orchestrated launch of start-up, carOrder.com, its position as an "e-dealer" and $100 million financing; secured coverage in Wall Street Journal.</li> <li> Turned potential crisis situation into opportunity for CEO to discuss company goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981137_8_465649593" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="718981137JTIT8"> Senior Advertising Sales Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="718981137JSTD8"> September 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="718981137EDDT8"> March 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="718981137COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="718981137JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981137JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="718981137JDES8" itemprop="description"> <ul> <li> Assisted in selling advertising space for technology publications, PC Week (now eWeek) and Internet Computing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC718981138" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC718981138"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981138_1_465649594" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="718981138DGRE1" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="718981138STUY1"> Spanish and Humanities</span> <span> , </span> <span class="jobdates" id="718981138GRYR1"> 1994</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="718981138SCHO1" itemprop="name"> PROVIDENCE COLLEGE</span> <span> - </span> <span class="joblocation jobcity" id="718981138SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981138SSTA1"> State</span> <span class="joblocation jobstate" id="718981138SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="718981138GRPA1"> Cum Laude GPA: 3.5</span> </span> <span class="paddedline"> <span class="field" id="718981138FRFM1"> <p align="LEFT"> Cum Laude, 3.5 GPA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_718981138_2_465649598" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="718981138DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="718981138STUY2"> </span> <span class="jobdates" id="718981138GRYR2"> 1993</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="718981138SCHO2" itemprop="name"> Centro de Lenguas Modernas</span> <span> - </span> <span class="joblocation jobcity" id="718981138SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="718981138SSTA2"> </span> <span class="joblocation jobstate" id="718981138SCNT2"> Spain</span> </span> <span class="paddedline"> <span class="field" id="718981138FRFM2"> <p align="LEFT"> Intense, semester-long study of Spanish language, culture and literature</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG718981167" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_LANG718981167"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981167_1_465649613" style="padding-top:0px;"> <div class="field singlecolumn" id="718981167FRFM1"> Bilingual Spanish and English</div> </div> </div> <div class="section" id="SECTION_INTR718981160" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR718981160"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981160_1_465649606" style="padding-top:0px;"> <div class="field singlecolumn" id="718981160FRFM1"> <p align="LEFT"> Provided public relations strategy, consulting and support for non-profit organization, PoundHounds. </p> <br/> <p align="LEFT"> Meals on Wheels Delivery Driver</p> </div> </div> </div> <div class="section" id="SECTION_SKLL718981168" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL718981168"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_718981168_1_465649618" style="padding-top:0px;"> <div class="field singlecolumn" id="718981168FRFM1"> <ul> <li> Sales Software: Salesforce.com</li> <li> Public Relations Software: Bacon's Mediasource, Factiva</li> <li> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> </ul> <br/> </div> </div> </div> </div>
PUBLIC-RELATIONS
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INVESTMENT ACCOUNTANT Career Focus Accomplished and results oriented Investment professional with strong leadership and interpersonal skills who adds energy and value to an organization's quest for excellence. Summary of Skills Internet and Microsoft Office - MS Word, MS Power Point, MS Excel, Pivot Tables, Spreadsheets, Macros. * Business Objects, Lombardi, Eagle Accounting System, PEGA, DRAS, Workbench. Account reconciliations Detail-oriented Variance analysis Detail-oriented Analytical Expert in MS Office Suite Account reconciliation expert Effective time management Complex problem solving Superior research skills Accomplishments Multiple awards for performance.Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.Increased efficiency of discrepancy investigations by [Number]% by designing a more accurate cash-forecasting system. Professional Experience Company Name City , State Investment Accountant 10/2012 to 11/2015 Reconciled mutual fund accounts with the custody Identified and Resolved differences in Custody and Accounting Cash, Currency and Positions using Eagle, IAX, Business Objects, Lombardi and Workbench Reports Communicated and Collaborated with other areas in the firm, client, fund accountant, custodians that are impacted by the functions of the team Conducted weekly client meetings and act as liaison between Accounting and custody to resolve any outstanding items in cash, currency and positions. Completed special projects from the management as needed Trained, Oversee and assisted staff in offshore team (Pune, India) and acted as a liaison between Pune Office and US. Helped US team by performing tests on Pega Vs. Business Objects and Eagle during the Platform Migration Trained new staff and assist them as needed to meet the department goals. Ran daily reports for fund accountants using business objects and MS Database. Award: Received a special achievement award at BNY Mellon Bank in Asset Servicing (Dec 2013) Award: Received a special achievement award at BNY Mellon Bank in Asset Servcing (Dec 2014. Company Name City , State AML Compliance Officer 11/2011 to 03/2012 Audited customer's bank accounts in the company's system Performed quality assurance reviews on customer information maintained on various bank systems Reconciled the quality assurance results on spreadsheets Performed background search on clients using tools such as world check and google search Finance Projects at UD Project 1: Group simulation project to develop the investment philosophy and strategy to drive a simulated investment of $1,000,000 using Stock-Track. Invested about 50% of our funds in moderate to high-risk investment in order to achieve capital appreciation; Invested about 25% of our funds in low to moderate risk investment in order to preserve our capital. Invested 25% of our funds in derivatives and rest in index fund, cash and money market. Performed an analysis to determine the allocation of stocks by minimizing CV and graphed the daily returns for each stocks Performed regression analysis and analyzed the regression statistics on weekly returns. Performed an analysis on our group's portfolio with the market and with other groups. Case analysis on Price Momentum Strategy Used price momentum model analysis to test whether the price momentum model will work on US stock market as it did with the US Canadian stocks. Used the weighted annual returns and created the worst outlook portfolio and the best outlook portfolio Selected the top eight performing stocks for each quarter to create the best outlook portfolio and compared to the market to determine if the pricing momentum would hold up. Calculated the average return for each portfolio and rebalanced the portfolio and compared to the S&P 500 for each quarter within the same time period. Company Name City , State Medical Technologist 07/2008 to 03/2012 Clinical Microbiology Experience - Highlights include ordering, processing, plating and culturing patient's specimens Tests - Performing rapid tests such as Rapid flu, C.Diff quick check and many more; Performing rapid and confirmatory tests to identify organism; Reading Gram stain slides. Other - Performing daily maintenance and running quality control on instruments. Education Master of Business Administration : Finance 2011 University of Delaware , City , State , USA Finance Bachelor of Science : Medical Technology 2008 University of Delaware , City , State , USA Medical Technology Related course work in Business: Financial Reporting and Analysis, Financial Management, Corporate Financial Policies, Investment Analysis and Portfolio Management, Corporate Governance, Financial Engineering and Risk Management (Derivatives). Languages English, Marathi, Hindi, Gujarati Personal Information Excellent multitasking, analytical thinking, time management, negotiation, communication, organization and leadership skills Additional Information Excellent multitasking, analytical thinking, time management, negotiation, communication, organization and leadership skills Skills MS Office: Database, Macros, V-look up, Pivot tables, Outlook Company Platforms: Business Objects, Workbench, Eagle, Pega, Lombardi, DRAS.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME713421052" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_713421052_1_462070117" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="713421052FNAM1"> </span> <span> </span> <span class="field" id="713421052LNAM1"> INVESTMENT ACCOUNTANT</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM713421054" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM713421054"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421054_1_462070125" style="padding-top:0px;"> <div class="field singlecolumn" id="713421054FRFM1"> <p align="LEFT"> Accomplished and results oriented Investment professional with strong leadership and interpersonal skills who adds energy and value to an organization's quest for excellence.</p> </div> </div> </div> <div class="section" id="SECTION_HILT713421055" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT713421055"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421055_1_462070128" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="713421055SKC11"> <p align="LEFT"> Internet and Microsoft Office - MS Word, MS Power Point, MS Excel, Pivot Tables, Spreadsheets, </p> <br/> <p align="LEFT"> Macros.</p> <br/> <p align="LEFT"> * Business Objects, Lombardi, Eagle Accounting System, PEGA, DRAS, Workbench. </p> <br/> <p align="LEFT"> Account reconciliations</p> <p align="LEFT"> Detail-oriented</p> <br/> <br/> </td> <td class="field twocol_2" id="713421055SKC21"> <ul> <li> Variance analysis</li> <br/> <li> Detail-oriented</li> <li> Analytical</li> <li> Expert in MS Office Suite</li> <br/> <li> Account reconciliation expert</li> <li> Effective time management</li> <li> Complex problem solving</li> <li> Superior research skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM713421321" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM713421321"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_713421321_1_462072424" style="padding-top:0px;"> <div class="field singlecolumn" id="713421321FRFM1"> <p align="LEFT"> Multiple awards for performance.Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.Increased efficiency of discrepancy investigations by [Number]% by designing a more accurate cash-forecasting system.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR713421056" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR713421056"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421056_1_462070119" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="713421056COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="713421056JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713421056JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="713421056JTIT1"> Investment Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="713421056JSTD1"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="713421056EDDT1"> 11/2015</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="713421056JDES1" itemprop="description"> <ul> <li> Reconciled mutual fund accounts with the custody Identified and Resolved differences in Custody and Accounting Cash, Currency and Positions using Eagle, IAX, Business Objects, Lombardi and Workbench Reports Communicated and Collaborated with other areas in the firm, client, fund accountant, custodians that are impacted by the functions of the team Conducted weekly client meetings and act as liaison between Accounting and custody to resolve any outstanding items in cash, currency and positions.</li> <li> Completed special projects from the management as needed Trained, Oversee and assisted staff in offshore team (Pune, India) and acted as a liaison between Pune Office and US.</li> <li> Helped US team by performing tests on Pega Vs.</li> <li> Business Objects and Eagle during the Platform Migration Trained new staff and assist them as needed to meet the department goals.</li> <li> Ran daily reports for fund accountants using business objects and MS Database.</li> <li> Award: Received a special achievement award at BNY Mellon Bank in Asset Servicing (Dec 2013) Award: Received a special achievement award at BNY Mellon Bank in Asset Servcing (Dec 2014.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713421056_2_462070120" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="713421056COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="713421056JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713421056JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="713421056JTIT2"> AML Compliance Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="713421056JSTD2"> 11/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="713421056EDDT2"> 03/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="713421056JDES2" itemprop="description"> <ul> <li> Audited customer's bank accounts in the company's system Performed quality assurance reviews on customer information maintained on various bank systems Reconciled the quality assurance results on spreadsheets Performed background search on clients using tools such as world check and google search Finance Projects at UD Project 1: Group simulation project to develop the investment philosophy and strategy to drive a simulated investment of $1,000,000 using Stock-Track.</li> <li> Invested about 50% of our funds in moderate to high-risk investment in order to achieve capital appreciation; Invested about 25% of our funds in low to moderate risk investment in order to preserve our capital.</li> <li> Invested 25% of our funds in derivatives and rest in index fund, cash and money market.</li> <li> Performed an analysis to determine the allocation of stocks by minimizing CV and graphed the daily returns for each stocks Performed regression analysis and analyzed the regression statistics on weekly returns.</li> <li> Performed an analysis on our group's portfolio with the market and with other groups.</li> <li> Case analysis on Price Momentum Strategy Used price momentum model analysis to test whether the price momentum model will work on US stock market as it did with the US Canadian stocks.</li> <li> Used the weighted annual returns and created the worst outlook portfolio and the best outlook portfolio Selected the top eight performing stocks for each quarter to create the best outlook portfolio and compared to the market to determine if the pricing momentum would hold up.</li> <li> Calculated the average return for each portfolio and rebalanced the portfolio and compared to the S&amp;P 500 for each quarter within the same time period.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713421056_3_462070121" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="713421056COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="713421056JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="713421056JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="713421056JTIT3"> Medical Technologist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="713421056JSTD3"> 07/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="713421056EDDT3"> 03/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="713421056JDES3" itemprop="description"> <ul> <li> Clinical Microbiology Experience - Highlights include ordering, processing, plating and culturing patient's specimens Tests - Performing rapid tests such as Rapid flu, C.Diff quick check and many more; Performing rapid and confirmatory tests to identify organism; Reading Gram stain slides.</li> <li> Other - Performing daily maintenance and running quality control on instruments.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC713421057" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC713421057"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421057_1_462070122" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="713421057DGRE1" itemprop="name"> Master of Business Administration</span> <span> :</span> <span class="programline" dependency="STUY" id="713421057STUY1"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="713421057GRYR1"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="713421057SCHO1" itemprop="name"> University of Delaware</span> <span> , </span> <span class="joblocation jobcity" id="713421057SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="713421057SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="713421057SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="713421057FRFM1"> <p align="LEFT"> Finance</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713421057_2_462070123" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="713421057DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="713421057STUY2"> Medical Technology</span> <span class="datesWrapper"> <span class="jobdates" id="713421057GRYR2"> 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="713421057SCHO2" itemprop="name"> University of Delaware</span> <span> , </span> <span class="joblocation jobcity" id="713421057SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="713421057SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="713421057SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="713421057FRFM2"> <p align="LEFT"> Medical Technology</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_713421057_3_462070124" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="713421057DGRE3" itemprop="name"> Related course work in Business: Financial Reporting and Analysis, Financial Management, Corporate Financial Policies, Investment Analysis and Portfolio Management, Corporate Governance, Financial Engineering and Risk Management (Derivatives).</span> <span class="programline" dependency="STUY" id="713421057STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="713421057FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG713421060" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG713421060"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421060_1_462070127" style="padding-top:0px;"> <div class="field singlecolumn" id="713421060FRFM1"> <p align="LEFT"> English, Marathi, Hindi, Gujarati </p> </div> </div> </div> <div class="section" id="SECTION_AFIL713421058" style="padding-top:0px;"> </div> <div class="section" id="SECTION_PRIN713421059" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN713421059"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421059_1_462070126" style="padding-top:0px;"> <div class="field singlecolumn" id="713421059FRFM1"> <p align="LEFT"> Excellent multitasking, analytical thinking, time management, negotiation, communication, organization and leadership skills</p> </div> </div> </div> <div class="section" id="SECTION_ADDI713421062" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI713421062"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421062_1_462070131" style="padding-top:0px;"> <div class="field singlecolumn" id="713421062FRFM1"> <ul> <li> Excellent multitasking, analytical thinking, time management, negotiation, communication, organization and leadership skills</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL713421061" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL713421061"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_713421061_1_462070129" style="padding-top:0px;"> <div class="field singlecolumn" id="713421061FRFM1"> <p align="LEFT"> MS Office: Database, Macros, V-look up, Pivot tables, Outlook</p> <p align="LEFT"> Company Platforms: Business Objects, Workbench, Eagle, Pega, Lombardi, DRAS. </p> </div> </div> </div> </div>
ACCOUNTANT
14,945,250
DIGITAL MEDIA CONSULTANT Summary Dynamic and results-driven Outside Sales and Territory Manager with over 15 years of successful new business development, competitive market share expansion, and customer relationship development. Creative,goal oriented and motivated team leader who develops strong working relationships,adapts well to a changing environment and provides clear direction. Highlights Successful Sales & Revenue Generation Leadership & Team Building Experienced Account Management Effective Presentation Skills Operations Management Training/Instruction Client Relations/Customer Service Development Adapt at Creating & Executing Strategies Accomplishments 2004,05, President's Club award recipient. 2013 Top five Digital Solutions Media Consultant while working at the NY Daily News. Started a successful magazine publishing company in 2004 with distribution spanning as far as Japan. Generated $500,000 in advertising revenue. Experience Digital Media Consultant 11/2012 to 09/2014 Company Name City , State Achieved monthly sales goals through vigorous marketing and selling of the NY Daily News Digital Solution products to small to mid-sized businesses. Maintained a daily 20-25 face-to-face cold call regimen to setup appointments with perspective clients in the NYC, Northern NJ areas. Provided clients with multi-service solutions based on their insight and marketing needs. Presented and created custom presentations outlining details and benefits based each client's marketing needs and goals. Developed and implemented innovative marketing strategies to reach sales goals. Strong knowledge of the Internet as a sales & marketing tool and the use of social media. Successfully managed all campaign execution according to the client's program goals. Manage existing client relationships and while continuously looking for ways to grow revenue across team accounts. Drove weekly pipeline development through qualified daily meetings in the field with key clients and decision makers. Owner / Sales & Marketing Director 06/2003 to 07/2011 Company Name City , State Responsible for the overall profitability of A.N.S. Multi-Media, Inc. and setting the publication's overall direction (including editorial, marketing, circulation and advertising sales); determined the target market, and production modes. Planned, organized, directed and controlled the resources for producing the publication, including setting the budget, allocating and controlling costs. Successfully increased the magazines production from 5000 copies to 60,000 copies being sold quarterly in the first 12 months of production. •Responsible for building an advertising base from 0 to 125 clients with clients such as Harley-Davidson, and Aprilla Motorsports achieving annual gross sales of $250,000 in advertising revenue. •Developed the Urban Biker brand through traditional, non-tradition marketing such as social media, the Urban Biker website, sponsorships, and promotional materials. •Directed the development of advertising sales support and marketing materials; such as media kits, email blast, and weekly newsletters. •Created all promotional programs to help meet sales objectives and grow the business. •Managed a staff of 3 graphic designers, 6 freelance writers and photographers, and a full-time sales staff of 2 account managers. Major Accounts Manager 05/2007 to 06/2010 Company Name City , State Developed and managed the hotel vertical market for Simplex Grinnell in the northern New Jersey area. Responsible for increasing the hotel vertical market in Northern NJ. by 25%. Achieved goals through marketing, and selling life safety products to new clients, while up selling to existing account base, while maintaining an ambitious 25+ call per day schedule. Conducted custom presentations new and existing clients that covered their safety needs, the benefits, new products. Sold test & inspection services for life safety systems, along with fire alarm monitoring, and security monitoring services. Provide solutions to customers needs regarding security and life safety. Surveyed customers' business and analyzed customers' requirements to recommend proper test & inspection services to meet NFPA codes and customers' needs. Compiled lists of prospective customers for use as sales leads based on information from business directories and other sources. Effectively presented the Simplex Grinnell product line and services. Sales Manager 09/2002 to 05/2007 Company Name City , State Responsible for training and managing 10 Whole Sale Account Managers in the Parsippany, NJ office. Ensured that all account managers had new and up to date marketing materials and loan rates weekly.Scheduled all trainings for new account managers and provided supervision as needed with each account manager. Responsible Developing new territories and growing the account base by daily face to face calling, and promoting the benefits of Wachovia Bank loan programs. Conducted presentations, and training on all loan products to new and seasoned mortgage loan officers. Conducted weekly sales meetings and training ensuring that all were working up company standards. Provided coaching to those who were lacking in sales numbers. Established sales objectives by creating a sales plans and quota for account representatives in support of regional objectives. Wrote, designed and produced weekly marketing material. Responsible for directing and managing the sales activities of the branch increased loan sales by 30% in the first 6 months. Reviewed loan agreements to ensure that they were complete and accurate according to policy. Conferred with underwriters to aid in resolving mortgage application problems. Responsible for the performance and development of all the Account Managers. Territory Sales Manager 01/1997 to 09/2002 Company Name City , State Responsible for leading a team of six drivers and six pre-sales agents covering South Carolina and northern Georgia. Responsible for ensuring that all of the Edy's Product lines were delivered customers. Managed over 500+ accounts with coverage area in two states while being tasked with developing independent opportunities that lead to the territory increasing by 25%. Led the team by example to promote a winning attitude, the culture of Edy's, and teamwork. Increased annual sales and profit goals through efficient management and satisfaction of customer needs within assigned territory in two states. Oversaw daily operations of the front line sales team on the grocery side of the business with annual sales of $10 Million. Managed all reset schedules, interviewing, hiring, and training of all front line sales staff. Communicated daily with all team members of assigned territory (sales reps, drivers and warehouse) to ensure customer satisfaction and timely delivery of all products was being meet. Handled all customer request including providing promotion items, flavor samples, removal of out of dated products and in store Developed all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service. Education MBA : Business Management Present New Jersey Institute of Technology City , State , United States Relevant Course Work: Organizational Behavior, Economics, Accounting Bachelor's Degree : Marketing 2002 University of South Carolina City , State , United States Concentration: Sport & Hospitality Marketing Skills Leadership, Team Building, Contract Negotiation, Vendor Relations, Customer Satisfaction, Sales Force proficient, Comfortable working with all Windows applications, Effective Sales Training
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME558739497" style=" padding-top:15px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_558739497_1_364158627" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="558739497FNAM1"> </span> <span> </span> <span class="field lName" id="558739497LNAM1"> DIGITAL MEDIA CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM558739499" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM558739499"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739499_1_364158644" style=" padding-top:0px; "> <div class="field singlecolumn" id="558739499FRFM1"> <p align="LEFT"> Dynamic and results-driven Outside Sales and Territory Manager with over 15 years of successful new business development, competitive market share expansion, and customer relationship development. Creative,goal oriented and motivated team leader who develops strong working relationships,adapts well to a changing environment and provides clear direction.</p> </div> </div> </div> <div class="section" id="SECTION_HILT558739500" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT558739500"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739500_1_364168939" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="558739500SKC11"> <ul> <br/> <li> Successful Sales &amp; Revenue Generation</li> <br/> <li> Leadership &amp; Team Building</li> <br/> <li> Experienced Account Management</li> <br/> <li> Effective Presentation Skills</li> </ul> </td> <td class="field twocol_2" id="558739500SKC21"> <br/> <ul> <li> Operations Management</li> <br/> <li> Training/Instruction</li> <br/> <li> Client Relations/Customer Service Development</li> <br/> <li> Adapt at Creating &amp; Executing Strategies </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM558740296" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM558740296"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558740296_1_364186290" style=" padding-top:0px; "> <div class="field singlecolumn" id="558740296FRFM1"> <br/> <p align="LEFT"> 2004,05, President's Club award recipient.</p> <br/> <p align="LEFT"> 2013 Top five Digital Solutions Media Consultant while working at the NY Daily News.</p> <br/> <p align="LEFT"> Started a successful magazine publishing company in 2004 with distribution spanning as far as Japan. Generated $500,000 in advertising revenue.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR558739501" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR558739501"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739501_1_364158630" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT1"> Digital Media Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD1"> 11/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT1"> 09/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES1" itemprop="description"> <p align="LEFT"> Achieved monthly sales goals through vigorous marketing and selling of the NY Daily News Digital Solution products to small to mid-sized businesses. Maintained a daily 20-25 face-to-face cold call regimen to setup appointments with perspective clients in the NYC, Northern NJ areas. Provided clients with multi-service solutions based on their insight and marketing needs.</p> <br/> <ul> <li> Presented and created custom presentations outlining details and benefits based each client's marketing needs and goals.</li> <li> Developed and implemented innovative marketing strategies to reach sales goals.</li> <li> Strong knowledge of the Internet as a sales &amp; marketing tool and the use of social media.</li> <li> Successfully managed all campaign execution according to the client's program goals.</li> <li> Manage existing client relationships and while continuously looking for ways to grow revenue across team accounts.</li> <li> Drove weekly pipeline development through qualified daily meetings in the field with key clients and decision makers.</li> <br/> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_2_364158634" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT2"> Owner / Sales &amp; Marketing Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD2"> 06/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT2"> 07/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES2" itemprop="description"> <p align="LEFT"> Responsible for the overall profitability of A.N.S. Multi-Media, Inc. and setting the publication's overall direction (including editorial, marketing, circulation and advertising sales); determined the target market, and production modes. Planned, organized, directed and controlled the resources for producing the publication, including setting the budget, allocating and controlling costs. Successfully increased the magazines production from 5000 copies to 60,000 copies being sold quarterly in the first 12 months of production.</p> <ul> <br/> <li> •Responsible for building an advertising base from 0 to 125 clients with clients such as Harley-Davidson, and Aprilla Motorsports achieving annual gross sales of $250,000 in advertising revenue.</li> <li> •Developed the Urban Biker brand through traditional, non-tradition marketing such as social media, the Urban Biker website, sponsorships, and promotional materials.</li> <li> •Directed the development of advertising sales support and marketing materials; such as media kits, email blast, and weekly newsletters.</li> <li> •Created all promotional programs to help meet sales objectives and grow the business. </li> <li> •Managed a staff of 3 graphic designers, 6 freelance writers and photographers, and a full-time sales staff of 2 account managers.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_3_364158639" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT3"> Major Accounts Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD3"> 05/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT3"> 06/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES3" itemprop="description"> <p align="LEFT"> Developed and managed the hotel vertical market for Simplex Grinnell in the northern New Jersey area. Responsible for increasing the hotel vertical market in Northern NJ. by 25%. Achieved goals through marketing, and selling life safety products to new clients, while up selling to existing account base, while maintaining an ambitious 25+ call per day schedule.</p> <ul> <br/> <li> Conducted custom presentations new and existing clients that covered their safety needs, the benefits, new products.</li> <li> Sold test &amp; inspection services for life safety systems, along with fire alarm monitoring, and security monitoring services.</li> <li> Provide solutions to customers needs regarding security and life safety.</li> <li> Surveyed customers' business and analyzed customers' requirements to recommend proper test &amp; inspection services to meet NFPA codes and customers' needs.</li> <li> Compiled lists of prospective customers for use as sales leads based on information from business directories and other sources.</li> <li> Effectively presented the Simplex Grinnell product line and services.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_4_364158640" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT4"> Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD4"> 09/2002</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT4"> 05/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES4" itemprop="description"> <p align="LEFT"> Responsible for training and managing 10 Whole Sale Account Managers in the Parsippany, NJ office. Ensured that all account managers had new and up to date marketing materials and loan rates weekly.Scheduled all trainings for new account managers and provided supervision as needed with each account manager. Responsible Developing new territories and growing the account base by daily face to face calling, and promoting the benefits of Wachovia Bank loan programs.</p> <br/> <ul> <li> Conducted presentations, and training on all loan products to new and seasoned mortgage loan officers.</li> <li> Conducted weekly sales meetings and training ensuring that all were working up company standards. Provided coaching to those who were lacking in sales numbers.</li> <li> Established sales objectives by creating a sales plans and quota for account representatives in support of regional objectives.</li> <li> Wrote, designed and produced weekly marketing material.</li> <li> Responsible for directing and managing the sales activities of the branch increased loan sales by 30% in the first 6 months.</li> <li> Reviewed loan agreements to ensure that they were complete and accurate according to policy.</li> <li> Conferred with underwriters to aid in resolving mortgage application problems.</li> <li> Responsible for the performance and development of all the Account Managers.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739501_5_364158641" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558739501JTIT5"> Territory Sales Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="558739501JSTD5"> 01/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="558739501EDDT5"> 09/2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558739501COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="558739501JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="558739501JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="558739501JDES5" itemprop="description"> <p align="LEFT"> Responsible for leading a team of six drivers and six pre-sales agents covering South Carolina and northern Georgia. Responsible for ensuring that all of the Edy's Product lines were delivered customers. </p> <p align="LEFT"> Managed over 500+ accounts with coverage area in two states while being tasked with developing independent opportunities that lead to the territory increasing by 25%. Led the team by example to promote a winning attitude, the culture of Edy's, and teamwork.</p> <ul> <br/> <li> Increased annual sales and profit goals through efficient management and satisfaction of customer needs within assigned territory in two states.</li> <li> Oversaw daily operations of the front line sales team on the grocery side of the business with annual sales of $10 Million.</li> <li> Managed all reset schedules, interviewing, hiring, and training of all front line sales staff.</li> <li> Communicated daily with all team members of assigned territory (sales reps, drivers and warehouse) to ensure customer satisfaction and timely delivery of all products was being meet.</li> <li> Handled all customer request including providing promotion items, flavor samples, removal of out of dated products and in store Developed all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC558739502" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC558739502"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739502_1_364158643" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558739502DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="558739502STUY1"> Business Management</span> <span class="datesWrapper"> <span class="jobdates" id="558739502GRYR1"> Present</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558739502SCHO1" itemprop="name"> New Jersey Institute of Technology</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="558739502SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="558739502SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="558739502SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="558739502FRFM1"> <p align="LEFT"> <b> Relevant Course Work:</b> Organizational Behavior, Economics, Accounting</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558739502_2_364158642" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="558739502DGRE2" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" id="558739502STUY2"> Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="558739502GRYR2"> 2002</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="558739502SCHO2" itemprop="name"> University of South Carolina</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="558739502SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="558739502SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="558739502SCNT2"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="558739502FRFM2"> <p align="LEFT"> <b> Concentration:</b> Sport &amp; Hospitality Marketing</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL558739511" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL558739511"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558739511_1_364158645" style=" padding-top:0px; "> <div class="field singlecolumn" id="558739511FRFM1"> <p align="LEFT"> Leadership, Team Building, Contract Negotiation, Vendor Relations, Customer Satisfaction, Sales Force proficient, Comfortable working with all Windows applications, Effective Sales Training</p> </div> </div> </div> </div>
DIGITAL-MEDIA
15,053,703
ADMINISTRATION OFFICE ASSISTANT Summary Enthusiastic student-teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers administration, and others. Effective at providing quality instruction and fostering a positive working environment with excellent interpersonal and organization skills. Highlights Communication: Speaks effectively, articulate, concise, listens attentively, can think on my feet, feels confident talking to people, persuades others, provides feedbacks, openly expresses ideas Interpersonal: Motivates others, understands others, works well with others, supportive, cooperative, counsels, and accepts responsibility Management: Leads others, makes decisions, takes charge or initiative, can teach or mentor others Organizational: Punctual, multi-task, meets deadlines, sets goals, manages projects Computer: Mastery of Microsoft Office Programs (Excel, Word, PowerPoint, Outlook), Ability to work with several operating systems Attention to Detail: Produces work that is neat and attractive, ensures that tasks are all done Flexible: Willing to try new things, able to work on schedule, interested in improving efficiency on any task Calm under pressure Decisive Curriculum development Organizational development knowledge Member of Portland Helping Hands and Family Homeless Shelter Accomplishments Rota High School, 2009-2013: Class Valedictorian, National Honor Society President, Youth Advisory President, Anti-Bullying Campaign President, Take Action Youth Advocacy Member, Junior Achievement Program Public Relations Officer, Army JROTC Company Commander, Won Most Outstanding Female Graduate, and Leadership Award Founded and led a comprehensive after school enrichment program at Rota Elementary School: "The Reading Bridge Project" University of Portland Student, Class of 2017. Elementary Education Major. Army ROTC, and Kappa Delta Pi (Education) Honor Society Officer. Led 3 Summer Camp Programs, and student teach in 3 schools at the Portland District Experience Administration Office Assistant 06/2010 to 08/2010 Company Name City , State (Summer Job) Worked with the Director of the Cultural Affairs department in filing papers, answering phone calls, assisting on historic preservation projects, working with clients, and educating young students about the importance of preserving the island's culture and language. 2. Department of Public Safety (Rota, M.P., 96951, Songsong Village, District 3, CNMI) Administration Office Assistant and Public Safety Trainee 07/2011 to 08/2011 Company Name City , State Assisted on paper works with public safety, arranged meetings, answered phone calls, filed paper works, assisted on traffic, worked with police officers on radar speed detection on highways, patrolled around the island for any vehicles not conforming to the law, had CPR training, worked with fire department on fire safety rules. 3. Northern Marianas College Internship Program (Rota, M.P., 96951, Highway, CNMI) Nutrition and Agriculture Internship Trainee 07/2012 to 08/2012 Company Name City , State (Internship Program) Trained under the nutritional program with food safety and healthy diet, assisted on presentations for children about nutrition, made healthy ice cream and beef jerky to distribute to the community, taught the community about different types of healthy cooking methods, went around the island to visit farmers who are having problems with crops, educating farmers as to how to maintain their soil, studying the different diseases of plants and ways to identify symptoms, presented the importance of agriculture to the community. 4. Cooperative Education Program Workforce (Rota High School, M.P., 96951, Songsong Village, CNMI) Teacher Aide for High School students COOP Program Trainee 02/2013 to 09/2013 Company Name City , State Assisted in tutoring students who are below average, worked with teachers on projects and plans to help improve both math and English departments, made assignments to help students practice their skills, made educational games, worked with SPED students, assisted on parent/teacher meetings, and joined hand in hand with teachers and staff to evaluate the progress of students throughout the school year. Student Activities Office Assistant 08/2013 to 12/2014 Company Name City , State Helped organized activities in the University's Campus. Worked with other Universities to create combined events. Assisted clubs and organizations for sponsored activities volunteering opportunities Education High School Diploma : General 2013 Rota High School City , State Bachelor of Arts : Elementary Education 2017 University of Portland City , State University of Portland Student. Majoring in Elementary Education, Class of 2017. ARMY ROTC. Kappa Delta Pi Honor Society Officer. Affiliations Portland Helping Hands and Family Homeless Shelter Skills Public Speaking, Student Involvement, and Organizational
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME590713556" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_590713556_1_384378992" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="590713556FNAM1"> </span> <span> </span> <span class="field lName" id="590713556LNAM1"> ADMINISTRATION OFFICE ASSISTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM590713558" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM590713558"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713558_1_384382243" style=" padding-top:0px; "> <div class="field singlecolumn" id="590713558FRFM1"> <p align="LEFT"> Enthusiastic student-teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers administration, and others. Effective at providing quality instruction and fostering a positive working environment with excellent interpersonal and organization skills. </p> </div> </div> </div> <div class="section" id="SECTION_HILT590713559" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT590713559"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713559_1_384378996" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="590713559SKC11"> <ul> <li> Communication: Speaks effectively, articulate, concise, listens attentively, can think on my feet, feels confident talking to people, persuades others, provides feedbacks, openly expresses ideas</li> <li> Interpersonal: Motivates others, understands others, works well with others, supportive, cooperative, counsels, and accepts responsibility</li> <li> Management: Leads others, makes decisions, takes charge or initiative, can teach or mentor others</li> <li> Organizational: Punctual, multi-task, meets deadlines, sets goals, manages projects</li> <li> Computer: Mastery of Microsoft Office Programs (Excel, Word, PowerPoint, Outlook), Ability to work with several operating systems</li> <li> Attention to Detail: Produces work that is neat and attractive, ensures that tasks are all done</li> <li> Flexible: Willing to try new things, able to work on schedule, interested in improving efficiency on any task</li> </ul> <br/> <br/> <br/> </td> <td class="field twocol_2" id="590713559SKC21"> <ul> <li> Calm under pressure</li> <li> Decisive</li> <li> Curriculum development</li> <li> Organizational development knowledge</li> <li> Member of Portland Helping Hands and Family Homeless Shelter </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM590713577" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM590713577"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713577_1_384378998" style=" padding-top:0px; "> <div class="field singlecolumn" id="590713577FRFM1"> <ul> <li> Rota High School, 2009-2013: Class Valedictorian, National Honor Society President, Youth Advisory President, Anti-Bullying Campaign President, Take Action Youth Advocacy Member, Junior Achievement Program Public Relations Officer, Army JROTC Company Commander, Won Most Outstanding Female Graduate, and Leadership Award</li> <li> Founded and led a comprehensive after school enrichment program at Rota Elementary School: "The Reading Bridge Project" </li> <li> University of Portland Student, Class of 2017. Elementary Education Major. Army ROTC, and Kappa Delta Pi (Education) Honor Society Officer. </li> <li> Led 3 Summer Camp Programs, and student teach in 3 schools at the Portland District </li> </ul> <br/> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR590713560" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR590713560"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713560_1_384379002" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590713560JTIT1"> Administration Office Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="590713560JSTD1"> 06/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="590713560EDDT1"> 08/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590713560COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="590713560JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="590713560JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="590713560JDES1" itemprop="description"> <p align="LEFT"> (Summer Job) Worked with the Director of the Cultural Affairs department in filing papers, answering phone calls, assisting on historic preservation projects, working with clients, and educating young students about the importance of preserving the island's culture and language. 2. Department of Public Safety (Rota, M.P., 96951, Songsong Village, District 3, CNMI)</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590713560_2_384379005" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590713560JTIT2"> Administration Office Assistant and Public Safety Trainee</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="590713560JSTD2"> 07/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="590713560EDDT2"> 08/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590713560COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="590713560JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="590713560JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="590713560JDES2" itemprop="description"> <p align="LEFT"> Assisted on paper works with public safety, arranged meetings, answered phone calls, filed paper works, assisted on traffic, worked with police officers on radar speed detection on highways, patrolled around the island for any vehicles not conforming to the law, had CPR training, worked with fire department on fire safety rules. 3. Northern Marianas College Internship Program (Rota, M.P., 96951, Highway, CNMI)</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590713560_3_384379008" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590713560JTIT3"> Nutrition and Agriculture Internship Trainee</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="590713560JSTD3"> 07/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="590713560EDDT3"> 08/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590713560COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="590713560JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="590713560JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="590713560JDES3" itemprop="description"> <p align="LEFT"> (Internship Program) Trained under the nutritional program with food safety and healthy diet, assisted on presentations for children about nutrition, made healthy ice cream and beef jerky to distribute to the community, taught the community about different types of healthy cooking methods, went around the island to visit farmers who are having problems with crops, educating farmers as to how to maintain their soil, studying the different diseases of plants and ways to identify symptoms, presented the importance of agriculture to the community. 4. Cooperative Education Program Workforce (Rota High School, M.P., 96951, Songsong Village, CNMI) Teacher Aide for High School students</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590713560_4_384379010" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590713560JTIT4"> COOP Program Trainee</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="590713560JSTD4"> 02/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="590713560EDDT4"> 09/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590713560COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="590713560JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="590713560JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="590713560JDES4" itemprop="description"> <p align="LEFT"> Assisted in tutoring students who are below average, worked with teachers on projects and plans to help improve both math and English departments, made assignments to help students practice their skills, made educational games, worked with SPED students, assisted on parent/teacher meetings, and joined hand in hand with teachers and staff to evaluate the progress of students throughout the school year.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590713560_5_384393817" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="590713560JTIT5"> Student Activities Office Assistant </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="590713560JSTD5"> 08/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="590713560EDDT5"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590713560COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="590713560JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="590713560JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="590713560JDES5" itemprop="description"> <p align="LEFT"> Helped organized activities in the University's Campus. Worked with other Universities to create combined events. Assisted clubs and organizations for sponsored activities volunteering opportunities </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC590713561" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC590713561"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713561_1_384379012" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="590713561DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="590713561STUY1"> General </span> <span class="datesWrapper"> <span class="jobdates" id="590713561GRYR1"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="590713561SCHO1" itemprop="name"> Rota High School</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="590713561SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="590713561SSTA1"> State</span> <span class="joblocation eduCountry" id="590713561SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="590713561FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590713561_2_384379013" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="590713561DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="590713561STUY2"> Elementary Education</span> <span class="datesWrapper"> <span class="jobdates" id="590713561GRYR2"> 2017</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="590713561SCHO2" itemprop="name"> University of Portland</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="590713561SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="590713561SSTA2"> State</span> <span class="joblocation eduCountry" id="590713561SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="590713561FRFM2"> <p align="LEFT"> University of Portland Student. Majoring in Elementary Education, Class of 2017. ARMY ROTC. Kappa Delta Pi Honor Society Officer.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL590713562" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL590713562"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713562_1_384379015" style=" padding-top:0px; "> <div class="field singlecolumn" id="590713562FRFM1"> <p align="LEFT"> Portland Helping Hands and Family Homeless Shelter</p> </div> </div> </div> <div class="section" id="SECTION_SKLL590713582" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL590713582"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590713582_1_384379016" style=" padding-top:0px; "> <div class="field singlecolumn" id="590713582FRFM1"> <p align="LEFT"> Public Speaking, Student Involvement, and Organizational </p> </div> </div> </div> </div>
AGRICULTURE
11,152,490
DEPUTY PRINCIPAL Executive Profile Results-oriented and resourceful education professional with proven ability to effectively develop and implement educational strategies, policy and practices that improve student learning outcomes and benefit all stakeholders. Strengths in strategic planning, policy development, budget management, process evaluation, program development and grant management. Excellent at building relationships and managing by influence. Comprehensive analytical, strategic thinking and rapid problem-solving skills. Proven leader, approachable teacher and accountable team player. Tech savvy, highly proficient with Microsoft Office Suite and website development tools. Certified Lean Six Sigma Black Belt. Core Competencies Online Staff Training Employee Management Instructional Strategies Conflict Resolution Performance Evaluation Behavioral Management Project management Leadership/communication skills Human resources Employee relations Customer-oriented Professional Experience Company Name City , State Deputy Principal 06/2013 to Current Direct the organization, management, and daily operations of assigned campus 371 students; 35 staff members. Hire, supervise and evaluate all campus professional, administrative, and support staff. Ensure compliance with federal and state laws, State board of Education rules, and board policy. Prepare and submit the school budget and monitor expenditures according to administrative policies. Develop and implement information systems to track progress on campus performance objectives and academic excellence indicators. Establish and maintain a program of discipline that is supportive of the instructional program. Conduct conferences about student and school issues with parents, students, and teachers. Compile, maintain, and file all physical and computerized reports, records, and other documents required including accurate and timely reports of maximum attendance to requisition textbooks. Establish and maintain positive relationships with members of the community and ensure their continued involvement and support. Demonstrate professional, ethical, and responsible behavior. Serve as a role model for all campus staff. Perform other duties as assigned. Company Name City , State Director of School Improvement 06/2013 to 06/2014 Monitored district and campus progress in meeting and exceeding the standards of the accountability systems. Coordinated with special programs and departments to assure that all aspects of the accountability system are met. Coordinated assessment development and administration with departments and campus staff. Coordinated the completion and analysis of district assessments. Aligned federal and state accountability programs with district instructional program. Staff Development Directed, guided, and trained personnel at the district level and in all elementary, middle, and high school campuses in the analysis of assessment data, which includes local, state and national exams. Met regularly with campus leadership teams, district specialists, and directors to provide current information on the accountability systems. Provide campus leadership teams, district specialists and directors information on all assessments. Developed and implemented staff development activities/plans and training programs for targeted personnel, district wide and campus wide in the areas of state and federal accountability requirements. Kept informed of and comply with state, district, and school regulations and policies. Compiled, maintained, and filed all physical and computerized reports, records, and other documents required. Ensured campuses are provided operational flexibility and effectively implemented of all components of the school improvement process. Monitored the progress of improvement plans. Attended campus leadership meetings regularly or coordinate the work of other district personnel *who are responsible for attending campus leadership meetings. Company Name City , State Fraud Analyst 06/2012 to 11/2013 Analyzed suspicious activity on customers' accounts, identifying fraudulent charges and research account history for activity that may be lined to similar activity in other accounts. Monitored and analyzed fraud parameters and fraud prevention reports, reducing future loss by recommending solutions. Prepared charts and diagrams to assist in problem analysis. Reviewed and research daily reports to identify suspicious/fraudulent activity across all delivery channels (i.e. ATM, Debt, Credit Card, and On-line Banking). Identified high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommend account closures. Periodicly reviewed and testing of Card Service Reports and Fraud Detective software to ensure effectiveness in identifying suspicious/fraudulent activity. Responded and analyzed plastic card compromise alerts to assess the risk exposure, provide a recommendation to management, and timely execution of a block and reissue process. Maintained a working knowledge of the Falcon Fraud Neural Network Protected the confidentiality of all financial data relating to USAA Bank operations and its members. Reconciled and summarized fraud losses and operational metrics, communicating results to other departments and management. Completed database for Suspicious Activity Report (SAR) referrals. Analyzed and evaluates existing or proposed system parameters, formulating strategies and specifications for fraud software applications Company Name City , State Coordinator of College & Career Readiness 08/2009 to 06/2013 Oversaw Career & Technical Education related grant administration and reporting. Project managed Career & Technical Education related district improvement projects. Developed and facilitated curriculum, instruction and assessment support and professional development for all Career & Technical teachers. Assisted Career & Technical Education Teachers with data analysis, planning and student goal setting. Worked collaboratively with the Director for Career & Technical Education to plan, implement, and evaluate department instructional goals. Maintained knowledge of Performance Based Monitoring & Analysis System (PBMAS) guidelines to ensure district compliance. Integrated current research and effective instructional practices in campus support activities. Modeled the use of data to drive instructional decisions, including the use of the District Data Management System. Designed and implement an ongoing evaluation process focused on improving performance of Career & Technical Education programs that provide services to students with disabilities per Texas Education Agency (TEA). Company Name City , State Web Support Specialist 06/2007 to 06/2012 Assisted members on troubleshooting USAA.com website for banking,financial,investment,insurance and other COSA areas of need. Documents, tests, implements and maintains web pages and multimedia design using appropriate web publishing, editing and graphics applications. Implements design standards and styles that ensure a high level of design and coding efficiency consistent with current standards, laws, and trends. Serves as a client contact regarding web site maintenance and enhancements. Investigates web site issues and coordinates resolutions. Monitors and reports web statistics and makes recommendations to managers to improve visibility and usability of web site. Maintains technical expertise in web design tools and acts as technical resource for software in field of expertise. Company Name City , State Enterprise Business Operations Specialist 07/2005 to 06/2007 Assisted members with inquires regarding their checking, savings, credit card, certificate of deposit, and loan accounts. Assisted members with Telephone Bill Pay and Web Bill Pay inquiries including enrollment, making payments, account maintenance and researching payments. Serviced Consumer and Home Equity Loans including payments and extensions. Helped members setup their accounts to download into Microsoft Money and Quicken, and also paying bills through that software. Processed and provided instructions for official check request, transferring funds, credit card cash advances, ordering ATM cards, wire transfers and PIN. Processed payments for internal accounts. Registered members for USAA.com and assisted members with level II issues within the web site. Assisted members with PIN resets for the website and voice response system. Assisted members signing up for Electronic Document Delivery and how to navigate through the system. Answered questions fellow co-workers may have had in E-Commerce as a Hot-line Representative. Company Name City , State Deposit Sales and Services Specialist 10/2001 to 07/2005 Counseled members on bank products and services via telephone, identifying their needs and servicing existing accounts. Logged end of the month wire transfer tapes. Assisted members with preparation for deployment. Verified signature cards for new accounts and changes on existing accounts. Answered questions co-workers may have had in Deposit Sales & Service as a Hot-line Representative. Opened and established new accounts. Researched financial inquiries to meet the customers banking needs. Disputed withdrawals on accounts. Processed wire transfers, cashiers checks, official checks, transferring funds and credit card cash advances. Volunteered to help Consumer Lending and Home Equity Servicing during a system. Company Name City , State Human Resource Manager 01/1998 to 09/2001 Researched and evaluated management practices in the construction industry, training and development programs, leadership principles and employee relations. Managed human resource activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. Coordinated and facilitated, OSHA training, for new and current employees and, instructed classes to ensure employees stay in compliance with state and federal regulations. Maintained the work structure by updating job requirements and job descriptions for all positions. Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepared employees for assignments by establishing and conducting orientation and training programs. Maintained a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintained employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Completed human resource operational requirements by scheduling and assigning employees; following up on work results. Maintained human resource staff by recruiting, selecting, orienting, and training employees. Maintained human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Contributed to team effort by accomplishing related results as needed. Education Mid-Management Principal Certification : Leadership 2013 Lamar University , City , State , USA Master Certficate in Six Sigma : Leadership 2008 Villanova University , City , State , USA Certificate of Achievement in Lean Six Sigma Black Belt : Leadership 2008 Villanova University , City , State , USA Certification of Achievement in Lean Six Sigma : Leadership 2007 Villanova , City , State , USA Master of Arts : Organizational Management 2003 University of Phoenix , City , State , USA Teacher Certification : Education 2002 Southwest Texas State University , City , State , USA Bachelor of Science : Health Care & Business Administration 2001 Wayland Baptist University , City , State , USA Computer Skills Dreamweaver, Illustrator, Photoshop, Acrobat Pro, Photoshop Elements, Final Cut Pro, MS office, Mac OSX, Mac IOS
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME522623773" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_522623773_1_341286340" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="522623773FNAM1"> </span> <span> </span> <span class="field" id="522623773LNAM1"> DEPUTY PRINCIPAL</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM522623775" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM522623775"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522623775_1_341286357" style=" padding-top:0px; "> <div class="field singlecolumn" id="522623775FRFM1"> <p align="LEFT"> Results-oriented and resourceful education professional with proven ability to effectively develop and implement educational strategies, policy and practices that improve student learning outcomes and benefit all stakeholders. Strengths in strategic planning, policy development, budget management, process evaluation, program development and grant management. Excellent at building relationships and managing by influence. Comprehensive analytical, strategic thinking and rapid problem-solving skills. Proven leader, approachable teacher and accountable team player. Tech savvy, highly proficient with Microsoft Office Suite and website development tools. Certified Lean Six Sigma Black Belt. </p> </div> </div> </div> <div class="section" id="SECTION_HILT522623776" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT522623776"> Core Competencies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522623776_1_341286359" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="522623776SKC11"> <ul> <li> Online Staff Training</li> <li> Employee Management</li> <li> Instructional Strategies</li> <li> Conflict Resolution</li> <li> Performance Evaluation</li> <li> Behavioral Management</li> </ul> </td> <td class="field twocol_2" id="522623776SKC21"> <ul> <li> Project management</li> <li> Leadership/communication skills</li> <li> Human resources</li> <li> Employee relations</li> <li> Customer-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR522623777" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR522623777"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522623777_1_341286342" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT1"> Deputy Principal</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD1"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES1" itemprop="description"> <ul> <li> Direct the organization, management, and daily operations of assigned campus 371 students; 35 staff members.</li> <li> Hire, supervise and evaluate all campus professional, administrative, and support staff.</li> <li> Ensure compliance with federal and state laws, State board of Education rules, and board policy.</li> <li> Prepare and submit the school budget and monitor expenditures according to administrative policies.</li> <li> Develop and implement information systems to track progress on campus performance objectives and academic excellence indicators.</li> <li> Establish and maintain a program of discipline that is supportive of the instructional program.</li> <li> Conduct conferences about student and school issues with parents, students, and teachers.</li> <li> Compile, maintain, and file all physical and computerized reports, records, and other documents required including accurate and timely </li> <li> reports of maximum attendance to requisition textbooks.</li> <li> Establish and maintain positive relationships with members of the community and ensure their continued involvement and support.</li> <li> Demonstrate professional, ethical, and responsible behavior. Serve as a role model for all campus staff.</li> <li> Perform other duties as assigned. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_2_341472125" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT2"> Director of School Improvement </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD2"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT2"> 06/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES2" itemprop="description"> <ul> <li> Monitored district and campus progress in meeting and exceeding the standards of the accountability systems.</li> <li> Coordinated with special programs and departments to assure that all aspects of the accountability system are met.</li> <li> Coordinated assessment development and administration with departments and campus staff.</li> <li> Coordinated the completion and analysis of district assessments.</li> <li> Aligned federal and state accountability programs with district instructional program.</li> <li> Staff Development Directed, guided, and trained personnel at the district level and in all elementary, middle, and high school campuses in the analysis of assessment data, which includes local, state and national exams.</li> <li> Met regularly with campus leadership teams, district specialists, and directors to provide current information on the accountability systems.</li> <li> Provide campus leadership teams, district specialists and directors information on all assessments.</li> <li> Developed and implemented staff development activities/plans and training programs for targeted personnel, district wide and campus wide in the areas of state and federal accountability requirements.</li> <li> Kept informed of and comply with state, district, and school regulations and policies.</li> <li> Compiled, maintained, and filed all physical and computerized reports, records, and other documents required.</li> <li> Ensured campuses are provided operational flexibility and effectively implemented of all components of the school improvement process.</li> <li> Monitored the progress of improvement plans.</li> <li> Attended campus leadership meetings regularly or coordinate the work of other district personnel *who are responsible for attending campus leadership meetings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_3_341293006" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT3"> Fraud Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD3"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT3"> 11/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES3" itemprop="description"> <ul> <li> Analyzed suspicious activity on customers' accounts, identifying fraudulent charges and research account history for activity that may be lined to similar activity in other accounts.</li> <li> Monitored and analyzed fraud parameters and fraud prevention reports, reducing future loss by recommending solutions.</li> <li> Prepared charts and diagrams to assist in problem analysis.</li> <li> Reviewed and research daily reports to identify suspicious/fraudulent activity across all delivery channels (i.e. ATM, Debt, Credit Card, and On-line Banking). </li> <li> Identified high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommend account closures. </li> <li> Periodicly reviewed and testing of Card Service Reports and Fraud Detective software to ensure effectiveness in identifying suspicious/fraudulent activity. </li> <li> Responded and analyzed plastic card compromise alerts to assess the risk exposure, provide a recommendation to management, and timely execution of a block and reissue process. </li> <li> Maintained a working knowledge of the Falcon Fraud Neural Network </li> <li> Protected the confidentiality of all financial data relating to USAA Bank operations and its members. </li> <li> Reconciled and summarized fraud losses and operational metrics, communicating results to other departments and management.</li> <li> Completed database for Suspicious Activity Report (SAR) referrals.</li> <li> Analyzed and evaluates existing or proposed system parameters, formulating strategies and specifications for fraud software applications</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_4_341291528" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT4"> Coordinator of College &amp; Career Readiness</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD4"> 08/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT4"> 06/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES4" itemprop="description"> <ul> <li> Oversaw Career &amp; Technical Education related grant administration and reporting.</li> <li> Project managed Career &amp; Technical Education related district improvement projects.</li> <li> Developed and facilitated curriculum, instruction and assessment support and professional development for all Career &amp; Technical teachers. </li> <li> Assisted Career &amp; Technical Education Teachers with data analysis, planning and student goal setting.</li> <li> Worked collaboratively with the Director for Career &amp; Technical Education to plan, implement, and evaluate department instructional goals. </li> <li> Maintained knowledge of Performance Based Monitoring &amp; Analysis System (PBMAS) guidelines to ensure district compliance. </li> <li> Integrated current research and effective instructional practices in campus support activities. </li> <li> Modeled the use of data to drive instructional decisions, including the use of the District Data Management System.</li> <li> Designed and implement an ongoing evaluation process focused on improving performance of Career &amp; Technical Education programs that provide services to students with disabilities per Texas Education Agency (TEA). </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_5_341293621" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT5"> Web Support Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD5"> 06/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT5"> 06/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES5" itemprop="description"> <ul> <li> Assisted members on troubleshooting USAA.com website for banking,financial,investment,insurance and other COSA areas of need.</li> <li> Documents, tests, implements and maintains web pages and multimedia design using appropriate web publishing, editing and graphics applications.</li> <li> Implements design standards and styles that ensure a high level of design and coding efficiency consistent with current standards, laws, and trends.</li> <li> Serves as a client contact regarding web site maintenance and enhancements.</li> <li> Investigates web site issues and coordinates resolutions.</li> <li> Monitors and reports web statistics and makes recommendations to managers to improve visibility and usability of web site. </li> <li> Maintains technical expertise in web design tools and acts as technical resource for software in field of expertise.</li> </ul> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_6_341302661" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT6"> Enterprise Business Operations Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD6"> 07/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT6"> 06/2007</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES6" itemprop="description"> <ul> <li> Assisted members with inquires regarding their checking, savings, credit card, certificate of deposit, and loan accounts.</li> <li> Assisted members with Telephone Bill Pay and Web Bill Pay inquiries including enrollment, making payments, account maintenance and researching payments.</li> <li> Serviced Consumer and Home Equity Loans including payments and extensions.</li> <li> Helped members setup their accounts to download into Microsoft Money and Quicken, and also paying bills through that software.</li> <li> Processed and provided instructions for official check request, transferring funds, credit card cash advances, ordering ATM cards, wire transfers and PIN.</li> <li> Processed payments for internal accounts.</li> <li> Registered members for USAA.com and assisted members with level II issues within the web site.</li> <li> Assisted members with PIN resets for the website and voice response system.</li> <li> Assisted members signing up for Electronic Document Delivery and how to navigate through the system.</li> <li> Answered questions fellow co-workers may have had in E-Commerce as a Hot-line Representative.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_7_341303101" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT7"> Deposit Sales and Services Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD7"> 10/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT7"> 07/2005</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES7" itemprop="description"> <ul> <li> Counseled members on bank products and services via telephone, identifying their needs and servicing existing accounts.</li> <li> Logged end of the month wire transfer tapes. </li> <li> Assisted members with preparation for deployment. </li> <li> Verified signature cards for new accounts and changes on existing accounts.</li> <li> Answered questions co-workers may have had in Deposit Sales &amp; Service as a Hot-line Representative.</li> <li> Opened and established new accounts.</li> <li> Researched financial inquiries to meet the customers banking needs.</li> <li> Disputed withdrawals on accounts.</li> <li> Processed wire transfers, cashiers checks, official checks, transferring funds and credit card cash advances.</li> <li> Volunteered to help Consumer Lending and Home Equity Servicing during a system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522623777_8_341511071" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="522623777COMP8" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="522623777JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522623777JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="522623777JTIT8"> Human Resource Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="522623777JSTD8"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="522623777EDDT8"> 09/2001</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="522623777JDES8" itemprop="description"> <ul> <li> Researched and evaluated management practices in the construction industry, training and development programs, leadership principles and employee relations.</li> <li> Managed human resource activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. </li> <li> Coordinated and facilitated, OSHA training, for new and current employees and, instructed classes to ensure employees stay in compliance with state and federal regulations.</li> <li> Maintained the work structure by updating job requirements and job descriptions for all positions.</li> <li> Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.</li> <li> Prepared employees for assignments by establishing and conducting orientation and training programs.</li> <li> Maintained a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.</li> <li> Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.</li> <li> Maintained employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.</li> <li> Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.</li> <li> Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures.</li> <li> Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records.</li> <li> Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.</li> <li> Completed human resource operational requirements by scheduling and assigning employees; following up on work results.</li> <li> Maintained human resource staff by recruiting, selecting, orienting, and training employees.</li> <li> Maintained human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.</li> <li> Contributed to team effort by accomplishing related results as needed.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC522639972" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC522639972"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522639972_1_341296340" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE1" itemprop="name"> Mid-Management Principal Certification</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY1"> Leadership</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR1"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO1" itemprop="name"> Lamar University</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_2_341296874" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE2" itemprop="name"> Master Certficate in Six Sigma</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY2"> Leadership</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR2"> 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO2" itemprop="name"> Villanova University</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_3_341298855" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE3" itemprop="name"> Certificate of Achievement in Lean Six Sigma Black Belt</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY3"> Leadership</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR3"> 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO3" itemprop="name"> Villanova University</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT3"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_4_341479072" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE4" itemprop="name"> Certification of Achievement in Lean Six Sigma</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY4"> Leadership</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR4"> 2007</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO4" itemprop="name"> Villanova</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT4"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_5_341298012" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE5" itemprop="name"> Master of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY5"> Organizational Management</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR5"> 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO5" itemprop="name"> University of Phoenix</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA5"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT5"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM5"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_6_341299440" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE6" itemprop="name"> Teacher Certification</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY6"> Education</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR6"> 2002</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO6" itemprop="name"> Southwest Texas State University</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT6"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA6"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT6"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM6"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522639972_7_341298628" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522639972DGRE7" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="522639972STUY7"> Health Care &amp; Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="522639972GRYR7"> 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="522639972SCHO7" itemprop="name"> Wayland Baptist University</span> <span> , </span> <span class="joblocation jobcity" id="522639972SCIT7"> City</span> <span> , </span> <span class="joblocation jobstate" id="522639972SSTA7"> State</span> <span> , </span> <span class="joblocation jobstate" id="522639972SCNT7"> USA</span> </span> <span class="paddedline"> <span class="field" id="522639972FRFM7"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL522623780" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL522623780"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522623780_1_341286360" style=" padding-top:0px; "> <div class="field singlecolumn" id="522623780FRFM1"> <p align="LEFT"> Dreamweaver, Illustrator, Photoshop, Acrobat Pro, Photoshop Elements, Final Cut Pro, MS office, Mac OSX, Mac IOS</p> </div> </div> </div> </div>
AUTOMOBILE
18,319,061
EIGHTH, NINTH AND TENTH ENGLISH TEACHER Summary Motivated Literacy Specialist, Reading/ LA Teacher with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Versed in working well with all learning styles. Effectively leads special education teachers, liaises with other teams to facilitate high quality education for all students. Highlights Certified English 6-12 Certified Reading K-12 Gifted Endorsed, Special Ed. Experience Strong Communicator Classroom Management MA.E Reading Strategic Planning Project Management Team Leadership Professional Development Accomplishments Reading Department Chair. National Writing Project 2010. Help students reach their IEP goals. Facilitate small reading and writing groups. Mentor struggling students to graduation with progress monitoring. Manage classes of up to 25 students. Accompany field trips and after school activities. Cultivate excellent student growth in test score results. Foster a love for literacy. Experience Eighth, Ninth and Tenth English Teacher March 2015 to June 2015 Company Name - City , State Develop general knowledge of entire program's 8-10 curriculum and very detailed knowledge of courses for which responsible Support students and parents with alternate strategies, provide additional assistance with daily assignments and projects Communicate regularly with parents, students, guidance counselors, curriculum specialists through use of computer and telephone Keep student records, data up-to-date, including cumulative files, student and family information, attendance accounting, log all student and parent contacts Consult with other teachers, staff learning specialists to develop alternate enrichment activities and modifications to students' programs to increase student understanding Seventh and Eighth Grade Reading Teacher and Department Chair August 2010 to July 2014 Company Name - City , State Performing to an exceptional standard in this position, where demonstrate skills and abilities earn promotion to position of Reading Department Chair. Utilizing expertise of curriculum to ensure the provision of an engaging, facilitative learning environment, efficiently managing the classroom with gifted and advanced reading students. Conducting detailed assessments of the learning capabilities of all students, altering teaching strategy to ensure inclusion and subsequent development of all students Fostering relationships with students from a diverse selection of cultural backgrounds, furthering skills in collaboration by working closely with parents, colleagues and administration personnel Seventh Grade Reading/ Language Arts Teacher August 2009 to July 2010 Company Name - City , State Adhering to tier 2 and tier 3 interventions in delivering flexible teaching practices to students, striving to ensure academic development of all students with differing abilities Performing comprehensive assessments, evaluations of progress and goals of each student within the Title One education plan in order to provide detailed feedback to parents, administration staff, students Implementing disciplinary procedures where necessary in order to ensure provision of a safe and focused learning environment Sixth Grade Reading and Language Arts Educator August 2007 to July 2009 Company Name - City , State Closely adhering to relevant guidelines and processes when preparing and applying a tailored lesson plan Playing an instrumental role in a team of nine/ten colleagues in order to deliver an effective learning environment for students of all abilities Heavily involved in the development and effective implementation of the Language Arts curriculum through participating heavily in curriculum development meetings Advancing skills in relation to analysis by gathering and evaluating data related to student performance, creating a lesson plan based on this information Ninth and Eleventh Grade Reading and Language Arts Educator August 2006 to January 2007 Company Name - City , State Striving to ensure the academic success of all students by providing rigorous lessons for students Education M.Ed : Curriculum and Instruction Reading , 2010 Secondary Reading and Curriculum - Grand Canyon University - City , State B.A : Liberal Studies English Writing and Multi-Cultural Anthropology , 2005 University of Central Florida - City , State Liberal Studies English Writing and Multi-Cultural Anthropology Professional Affiliations National Writing Project FGCU UCF ASCD Conferences Florida Virtual School Florida Literacy Coalition Springboard Education Achieve 3000 Series J.N. Ding Darling Wildlife Refuge Education Licensed Florida Realtor Skills Communication, Curriculum, Literacy, Lesson Planning, Critical Thinking, Documentation, Email, Microsoft Outlook, Microsoft Office, Organizational, Reading Comprehension, Research, Time Management, Travel Planning, Writing
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME625982992" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_625982992_1_407312102" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="625982992FNAM1"> </span> <span> </span> <span class="field" id="625982992LNAM1"> EIGHTH, NINTH AND TENTH ENGLISH TEACHER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM625982994" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM625982994"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982994_1_407315650" style="padding-top:0px;"> <div class="field singlecolumn" id="625982994FRFM1"> <p align="LEFT"> Motivated Literacy Specialist, Reading/ LA Teacher with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Versed in working well with all learning styles. Effectively leads special education teachers, liaises with other teams to facilitate high quality education for all students.</p> </div> </div> </div> <div class="section" id="SECTION_HILT625982995" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT625982995"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982995_1_407316929" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="625982995SKC11"> <ul> <li> Certified English 6-12</li> <li> Certified Reading K-12</li> <li> Gifted Endorsed, Special Ed. Experience</li> <li> Strong Communicator</li> <li> Classroom Management</li> </ul> </td> <td class="field twocol_2 charspace" id="625982995SKC21"> <ul> <li> MA.E Reading</li> <li> Strategic Planning</li> <li> Project Management</li> <li> Team Leadership</li> <li> Professional Development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM625983631" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM625983631"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625983631_1_407319029" style="padding-top:0px;"> <div class="field singlecolumn" id="625983631FRFM1"> <p align="LEFT"> Reading Department Chair. National Writing Project 2010. Help students reach their IEP goals. Facilitate small reading and writing groups. Mentor struggling students to graduation with progress monitoring. Manage classes of up to 25 students. Accompany field trips and after school activities. Cultivate excellent student growth in test score results. Foster a love for literacy.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR625982996" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR625982996"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982996_1_407312104" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT1"> Eighth, Ninth and Tenth English Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD1"> March 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT1"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="625982996JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES1" itemprop="description"> <ul> <li> Develop general knowledge of entire program's 8-10 curriculum and very detailed knowledge of courses for which responsible</li> <li> Support students and parents with alternate strategies, provide additional assistance with daily assignments and projects</li> <li> Communicate regularly with parents, students, guidance counselors, curriculum specialists through use of computer and telephone </li> <li> Keep student records, data up-to-date, including cumulative files, student and family information, attendance accounting, log all student and parent contacts </li> <li> Consult with other teachers, staff learning specialists to develop alternate enrichment activities and modifications to students' programs to increase student understanding</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_2_407312105" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT2"> Seventh and Eighth Grade Reading Teacher and Department Chair</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD2"> August 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT2"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="625982996JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES2" itemprop="description"> <ul> <li> Performing to an exceptional standard in this position, where demonstrate skills and abilities earn promotion to position of Reading Department Chair.</li> <li> Utilizing expertise of curriculum to ensure the provision of an engaging, facilitative learning environment, efficiently managing the classroom with gifted and advanced reading students.</li> <li> Conducting detailed assessments of the learning capabilities of all students, altering teaching strategy to ensure inclusion and subsequent development of all students</li> <li> Fostering relationships with students from a diverse selection of cultural backgrounds, furthering skills in collaboration by working closely with parents, colleagues and administration personnel</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_3_407312106" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT3"> Seventh Grade Reading/ Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD3"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT3"> July 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="625982996JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES3" itemprop="description"> <ul> <li> Adhering to tier 2 and tier 3 interventions in delivering flexible teaching practices to students, striving to ensure academic development of all students with differing abilities</li> <li> Performing comprehensive assessments, evaluations of progress and goals of each student within the Title One education plan in order to provide detailed feedback to parents, administration staff, students</li> <li> Implementing disciplinary procedures where necessary in order to ensure provision of a safe and focused learning environment</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_4_407312107" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT4"> Sixth Grade Reading and Language Arts Educator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD4"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT4"> July 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="625982996JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES4" itemprop="description"> <ul> <li> Closely adhering to relevant guidelines and processes when preparing and applying a tailored lesson plan</li> <li> Playing an instrumental role in a team of nine/ten colleagues in order to deliver an effective learning environment for students of all abilities</li> <li> Heavily involved in the development and effective implementation of the Language Arts curriculum through participating heavily in curriculum development meetings</li> <li> Advancing skills in relation to analysis by gathering and evaluating data related to student performance, creating a lesson plan based on this information</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_5_407312109" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT5"> Ninth and Eleventh Grade Reading and Language Arts Educator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD5"> August 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT5"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="625982996JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES5" itemprop="description"> <ul> <li> Striving to ensure the academic success of all students by providing rigorous lessons for students</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC625982997" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC625982997"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982997_1_407312110" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="625982997DGRE1" itemprop="name"> M.Ed</span> <span> : </span> <span class="programline" dependency="STUY" id="625982997STUY1"> Curriculum and Instruction Reading</span> <span> , </span> <span class="jobdates" id="625982997GRYR1"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="625982997SCHO1" itemprop="name"> Secondary Reading and Curriculum - Grand Canyon University</span> <span> - </span> <span class="joblocation jobcity" id="625982997SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982997SSTA1"> State</span> <span class="joblocation jobstate" id="625982997SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="625982997FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982997_2_407312111" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="625982997DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="625982997STUY2"> Liberal Studies English Writing and Multi-Cultural Anthropology</span> <span> , </span> <span class="jobdates" id="625982997GRYR2"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="625982997SCHO2" itemprop="name"> University of Central Florida</span> <span> - </span> <span class="joblocation jobcity" id="625982997SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982997SSTA2"> State</span> <span class="joblocation jobstate" id="625982997SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="625982997FRFM2"> <p align="LEFT"> Liberal Studies English Writing and Multi-Cultural Anthropology</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL625982998" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL625982998"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982998_1_407312113" style="padding-top:0px;"> <div class="field singlecolumn" id="625982998FRFM1"> <p align="LEFT"> National Writing Project</p> <p align="LEFT"> FGCU</p> <p align="LEFT"> UCF</p> <p align="LEFT"> ASCD Conferences</p> <p align="LEFT"> Florida Virtual School</p> <p align="LEFT"> Florida Literacy Coalition</p> <p align="LEFT"> Springboard Education</p> <p align="LEFT"> Achieve 3000 Series</p> <p align="LEFT"> J.N. Ding Darling Wildlife Refuge Education</p> <p align="LEFT"> Licensed Florida Realtor</p> </div> </div> </div> <div class="section" id="SECTION_SKLL625983000" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL625983000"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625983000_1_407312114" style="padding-top:0px;"> <div class="field singlecolumn" id="625983000FRFM1"> <p align="LEFT"> Communication, Curriculum, Literacy, Lesson Planning, Critical Thinking, Documentation, Email, Microsoft Outlook, Microsoft Office, Organizational, Reading Comprehension, Research, Time Management, Travel Planning, Writing </p> </div> </div> </div> </div>
ARTS
17,325,147
EXPRESSIVE ARTS PROGRAM LEADER Professional Experience 09/2014 to 06/2015 EXPRESSIVE ARTS PROGRAM LEADER City , State Formulated, proposed, and was authorized to implement "The Arts Project," a weekly therapeutic, expressive arts program for 10+ "at-risk" CPS middle school students residing in a low-income urban neighborhood. The Arts Project incorporates methods from evidence-informed therapeutic interventions to enhance social/emotional skills, self-esteem, grit, self-control & regulation, and to reduce stereotype threat. 09/2012 to 06/2014 Company Name - City , State Designed & delivered curriculum for weekly coping skills sessions with groups of 20-50 early adolescents & their mentors Tailored sessions to address unique risk factors faced by our youth (e.g. community violence, chronic poverty, school dropout) Integrated therapeutic approaches from various evidence-based practices (DBT, CBT, Mindfulness-based Stress Reduction) Produced & administered usability, feasibility, and satisfaction forms for coping skills training attendees (staff, mentors, & mentees) Evaluated and amended curriculum based on youth, mentor, and staff feedback. 09/2012 to 08/2014 MENTOR SUPERVISION TEAM LEADER & SUPERVISOR City , State Developed measures and organized platforms for more than 50 mentors to report contact with mentee Conducted thorough interviews with potential mentors, youth participants, and parents of youth in the mentoring intervention so to arrange meaningful and lasting youth-mentor relationships Supervised up to 8 mentor-mentee pairs at a time; monitored and documented all contact & activities between pairs Combined forces with teachers and parents regularly to assess the needs of and establish protective resources for our youth Organized weekly meetings with each supervisee to problem-solve, provide support, and address conflicts or concerns regarding their mentoring relationship. 09/2012 to 06/2014 TEACHING ASSISTANT Company Name - City , State Over the course of 6 academic terms, promoted engaging discussions, critical thinking, and a warm learning environment for groups of 50-60 undergraduate students enrolled in PSY-305 (a community-based service learning course). Was selected out of four graduate assistants to be "Head Teaching Assistant" of the course throughout 2013-14 academic year. Education and Training Present MASTER OF SCIENCE : General Psychology Clinical Child DePaul University - City , State GPA: GPA: 3.70 General Psychology Clinical Child GPA: 3.70 2012 BACHELOR OF ARTS : General Psychology Human Development DePaul University - City , State GPA: GPA: 3.51 Awarded Dean's List- 6 academic terms General Psychology Human Development GPA: 3.51 Awarded Dean's List- 6 academic terms Present Mentor Training Certificate - Mentoring Central 2014 - Present Safe Zone Allies Training & BUILD Diversity Certification - DePaul University 2013 - Present TF-CBT & CTG adaptation Certificate (childhood traumatic grief) (Web) 2012 - Present Collaborative Institutional Training Initiative (CITI) : Human Subjects Human Subjects Interests 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI Personal Information COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 *Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, & participating in activities of their choice; recorded progress on skill development and achievement *Served as a role model and mentor; demonstrated and coached social and behavioral skill development *Prompted & praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, & personal hygiene Additional Information COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, & participating in activities of their choice; recorded progress on skill development and achievement Served as a role model and mentor; demonstrated and coached social and behavioral skill development Prompted & praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, & personal hygiene VOLUNTEER EXPERIENCE 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI Skills academic, Arts, critical thinking, forms, International Business, Latin, meetings, Mentor, Mentoring, Psychology, Teaching, therapeutic interventions, unique
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME652956224" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_652956224_1_424917185" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="652956224FNAM1"> </span> <span> </span> <span class="field" id="652956224LNAM1"> EXPRESSIVE ARTS PROGRAM LEADER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM652956226" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT652956227" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM652956228" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR652956229" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR652956229"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956229_1_424917187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD1"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT1"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT1"> EXPRESSIVE ARTS PROGRAM LEADER</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP1" itemprop="name"> </span> <span class="joblocation jobcity" id="652956229JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES1" itemprop="description"> <ul> <li> Formulated, proposed, and was authorized to implement "The Arts Project," a weekly therapeutic, expressive arts program for 10+ "at-risk" CPS middle school students residing in a low-income urban neighborhood.</li> <li> The Arts Project incorporates methods from evidence-informed therapeutic interventions to enhance social/emotional skills, self-esteem, grit, self-control &amp; regulation, and to reduce stereotype threat.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_2_424917188" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD2"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT2"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="652956229JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES2" itemprop="description"> <ul> <li> Designed &amp; delivered curriculum for weekly coping skills sessions with groups of 20-50 early adolescents &amp; their mentors Tailored sessions to address unique risk factors faced by our youth (e.g.</li> <li> community violence, chronic poverty, school dropout) Integrated therapeutic approaches from various evidence-based practices (DBT, CBT, Mindfulness-based Stress Reduction) Produced &amp; administered usability, feasibility, and satisfaction forms for coping skills training attendees (staff, mentors, &amp; mentees) Evaluated and amended curriculum based on youth, mentor, and staff feedback.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_3_424917189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD3"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT3"> MENTOR SUPERVISION TEAM LEADER &amp; SUPERVISOR</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP3" itemprop="name"> </span> <span class="joblocation jobcity" id="652956229JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES3" itemprop="description"> <ul> <li> Developed measures and organized platforms for more than 50 mentors to report contact with mentee Conducted thorough interviews with potential mentors, youth participants, and parents of youth in the mentoring intervention so to arrange meaningful and lasting youth-mentor relationships Supervised up to 8 mentor-mentee pairs at a time; monitored and documented all contact &amp; activities between pairs Combined forces with teachers and parents regularly to assess the needs of and establish protective resources for our youth Organized weekly meetings with each supervisee to problem-solve, provide support, and address conflicts or concerns regarding their mentoring relationship.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_4_424917190" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD4"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT4"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT4"> TEACHING ASSISTANT</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="652956229JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES4" itemprop="description"> <ul> <li> Over the course of 6 academic terms, promoted engaging discussions, critical thinking, and a warm learning environment for groups of 50-60 undergraduate students enrolled in PSY-305 (a community-based service learning course).</li> <li> Was selected out of four graduate assistants to be "Head Teaching Assistant" of the course throughout 2013-14 academic year.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC652956230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC652956230"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956230_1_424917192" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR1"> Present</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE1" itemprop="name"> MASTER OF SCIENCE</span> <span> : </span> <span class="programline" id="652956230STUY1"> General Psychology Clinical Child</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="652956230SCHO1" itemprop="name"> DePaul University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="652956230SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956230SSTA1"> State</span> <span class="joblocation jobstate" id="652956230SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="652956230GRPA1"> GPA: 3.70</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM1"> General Psychology Clinical Child GPA: 3.70</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956230_2_424917193" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR2"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE2" itemprop="name"> BACHELOR OF ARTS</span> <span> : </span> <span class="programline" id="652956230STUY2"> General Psychology Human Development</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="652956230SCHO2" itemprop="name"> DePaul University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="652956230SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956230SSTA2"> State</span> <span class="joblocation jobstate" id="652956230SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="652956230GRPA2"> GPA: 3.51 Awarded Dean's List- 6 academic terms</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM2"> General Psychology Human Development GPA: 3.51 Awarded Dean's List- 6 academic terms</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956230_3_424917194" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR3"> Present</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE3" itemprop="name"> Mentor Training Certificate - Mentoring Central 2014 - Present Safe Zone Allies Training &amp; BUILD Diversity Certification - DePaul University 2013 - Present TF-CBT &amp; CTG adaptation Certificate (childhood traumatic grief) (Web) 2012 - Present Collaborative Institutional Training Initiative (CITI)</span> <span> : </span> <span class="programline" id="652956230STUY3"> Human Subjects</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM3"> Human Subjects</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR652956239" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR652956239"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956239_1_424917196" style="padding-top:0px;"> <div class="field singlecolumn" id="652956239FRFM1"> 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI</div> </div> </div> <div class="section" id="SECTION_PRIN652956238" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN652956238"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956238_1_424917195" style="padding-top:0px;"> <div class="field singlecolumn" id="652956238FRFM1"> COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 *Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, &amp; participating in activities of their choice; recorded progress on skill development and achievement *Served as a role model and mentor; demonstrated and coached social and behavioral skill development *Prompted &amp; praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, &amp; personal hygiene</div> </div> </div> <div class="section" id="SECTION_ADDI652956241" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI652956241"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956241_1_424917199" style="padding-top:0px;"> <div class="field singlecolumn" id="652956241FRFM1"> <ul> <li> COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, &amp; participating in activities of their choice; recorded progress on skill development and achievement Served as a role model and mentor; demonstrated and coached social and behavioral skill development Prompted &amp; praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, &amp; personal hygiene VOLUNTEER EXPERIENCE 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL652956240" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL652956240"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956240_1_424917197" style="padding-top:0px;"> <div class="field singlecolumn" id="652956240FRFM1"> academic, Arts, critical thinking, forms, International Business, Latin, meetings, Mentor, Mentoring, Psychology, Teaching, therapeutic interventions, unique</div> </div> </div> </div>
ARTS
11,773,925
MARKETING & SALES ANALYST Summary A result oriented Marketing & Sales Analyst with 10 years of industry experience in the Staffing, Internet / ecommerce / Dotcom, Media / Publishing domain with expertise in Business process improvement, Business Process Flow Documentation & Data Analysis. Experienced with and proficient in Microsoft Office (Excel, Word, Powerpoint), Outlook tools & Salesforce, Microsoft Dynamics NAV - (Navision) for sales tracking. Experience Marketing & Sales Analyst , 07/2015 to Current Company Name - City , State A Healthcare referral services company (national provider of staffing solutions in behavioral, social service, education, psychiatry, mental health and addictions treatment fields). Primary duties include: Reports and collaborates directly with the President to promote a culture of high performance and continuous growth by supporting all research and evaluation of new products, services and proposed logical solutions. Manage vendors to maintain and grow strong relationships by overseeing rates/pricing, contracts and resources Provided corporate executives with data to support new business development. Facilitated collection of qualitative and quantitative data to assess current processes, benchmark against best practice metrics, and quantify improvement opportunities. Leveraged requirement gathering skills, analytics and general knowledge of business operations to drive project direction. Documented and reviewed SOPs, work plans, and other deliverables to gauge project performance and client satisfaction. Created pivot tables & used conditional formatting and validation rules to highlight data in Excel. Client Sourcing & Inside Sales Specialist , 03/2014 to 07/2015 Company Name - City , State Lead Generation, New Business Development & growth of business agreements for physician recruitment solutions with Hospitals, Private Practices and Healthcare Recruitment Firms to assist with physician staffing shortages while negotiating high-dollar, profitable contracts to place the physicians. Career Fair event sales for booth space at the events. Primary duties include: Managing the entire process, from sale to execution, employing consultative sales methods to exceed revenue goals and continue to grow client base; consistently achieved quota attainment. Conduct live product demonstrations & presentations via webinar. Renew existing business, increase spend and create new buyers in existing accounts by cultivating new relationships laterally and above the primary contact. Selling consultatively: creating client proposals, identifying and developing leads, setting appointments, conducting account research, leading sales calls independently and creating relationships that lead to new business for the online Career Center. Utilization of Salesforce for all outreach activity. Zonal Manager (Corporate Sales) , 08/2007 to 05/2013 Company Name - City , State Handling Key Customer - Identify & analyze the client's requirements & propose customized solutions. Business Development B2B outside & inside Sales for naukri.com e-recruitment solutions with revenue growth of more than 40% for the last consecutive 4 years. Selling Referral Tool & Assessments tool (subject matter by expertrating) for HR's of organizations Sales Planning - Planning and forecasting sales / Pipeline Management / Territory Management Product Management / Business Analysis - Articulate value proposition during the sales process to various technical and non-technical audiences and stakeholder groups at all levels (from end-users to executives). Collect, document and assess business, functional and technical requirements during the sales process and design/propose the appropriate solution to meet those requirements and achieve the stated business objectives Branch Management & Team Management. Handled a team of 20 people) Interact with senior management in the client organizations & present products & services. Achieved targets for 15 quarters out of the 5.5 years in naukri.com (Infoedge India Ltd.) & aggregated revenues of more than $ 6 Million Won Sales Incentive International Trip - Hong Kong. Assistant Manager , 04/2005 to 08/2007 Company Name - City , State A Times Group Company Setting up channel business of more than 20 partners for Good Life World (A Times of India Channel network to sell Timesjobs.com, Magicbricks.com & Simplymarry.com Services) in South Delhi & Gurgaon Region, INDIA. Business Development / Inside Sales - Making Presentations / Closure, Negotiation, Follow up Servicing / Account / Relationship Management.& growing the product revenue more than 30% through these channel partners via Inside Sales & walk-in customers. Sales Planning - Planning and forecasting sales / Pipeline Management Promoting / launching various brands like Swyamvar (Matchmaking events), Kiosk, etc. Assistant Sales Manager , 09/2004 to 03/2005 Company Name - City , State Sourcing of High Value Home Loans from Corporate Clients by direct outside sales. Organizing sales Campaigns in different areas of Delhi & NCR, INDIA. Creating new client base for the products through aggressive marketing. Coordinating with leasing agents for business generation. Education Master of Science : 2004 International Business Management (Marketing) Fore School of Management in collaboration with Nottingham Business School, UK State , India Bachelor of Science : Botany Honors , 2003 Kirori Mal College, Delhi University - State , India Chandan Baluja Skills Articulate, Business Analysis, Business Development, Business operations, Excel, Negotiation, Relationship Management, Sales Planning
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME764201968" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_764201968_1_495317746" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="764201968FNAM1"> </span> <span> </span> <span class="field" id="764201968LNAM1"> MARKETING &amp; SALES ANALYST</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM764201970" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM764201970"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201970_1_495317759" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="764201970FRFM1"> <ul> <li> A result oriented Marketing &amp; Sales Analyst with 10 years of industry experience in the Staffing, Internet / ecommerce / Dotcom, Media / Publishing domain with expertise in Business process improvement, Business Process Flow Documentation &amp; Data Analysis.</li> <li> <span style="line-height: 1.5;"> Experienced with and proficient in Microsoft Office (Excel, Word, Powerpoint), Outlook tools &amp; Salesforce, Microsoft Dynamics NAV - (Navision) for sales tracking.</span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT764201971" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM764201972" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR764201973" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR764201973"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201973_1_495317749" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT1"> Marketing &amp; Sales Analyst</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD1"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="764201973JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES1" itemprop="description"> <ul> <li> A Healthcare referral services company (national provider of staffing solutions in behavioral, social service, education, psychiatry, mental health and addictions treatment fields).</li> <li> Primary duties include: Reports and collaborates directly with the President to promote a culture of high performance and continuous growth by supporting all research and evaluation of new products, services and proposed logical solutions.</li> <li> Manage vendors to maintain and grow strong relationships by overseeing rates/pricing, contracts and resources Provided corporate executives with data to support new business development.</li> <li> Facilitated collection of qualitative and quantitative data to assess current processes, benchmark against best practice metrics, and quantify improvement opportunities.</li> <li> Leveraged requirement gathering skills, analytics and general knowledge of business operations to drive project direction.</li> <li> Documented and reviewed SOPs, work plans, and other deliverables to gauge project performance and client satisfaction.</li> <li> Created pivot tables &amp; used conditional formatting and validation rules to highlight data in Excel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_2_495317750" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT2"> Client Sourcing &amp; Inside Sales Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD2"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT2"> 07/2015</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="764201973JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES2" itemprop="description"> <ul> <li> Lead Generation, New Business Development &amp; growth of business agreements for physician recruitment solutions with Hospitals, Private Practices and Healthcare Recruitment Firms to assist with physician staffing shortages while negotiating high-dollar, profitable contracts to place the physicians.</li> <li> Career Fair event sales for booth space at the events.</li> <li> Primary duties include: Managing the entire process, from sale to execution, employing consultative sales methods to exceed revenue goals and continue to grow client base; consistently achieved quota attainment.</li> <li> Conduct live product demonstrations &amp; presentations via webinar.</li> <li> Renew existing business, increase spend and create new buyers in existing accounts by cultivating new relationships laterally and above the primary contact.</li> <li> Selling consultatively: creating client proposals, identifying and developing leads, setting appointments, conducting account research, leading sales calls independently and creating relationships that lead to new business for the online Career Center.</li> <li> Utilization of Salesforce for all outreach activity.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_3_495317752" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT3"> Zonal Manager (Corporate Sales)</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD3"> 08/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT3"> 05/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="764201973JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES3" itemprop="description"> <ul> <li> Handling Key Customer - Identify &amp; analyze the client's requirements &amp; propose customized solutions.</li> <li> Business Development B2B outside &amp; inside Sales for naukri.com e-recruitment solutions with revenue growth of more than 40% for the last consecutive 4 years.</li> <li> Selling Referral Tool &amp; Assessments tool (subject matter by expertrating) for HR's of organizations Sales Planning - Planning and forecasting sales / Pipeline Management / Territory Management Product Management / Business Analysis - Articulate value proposition during the sales process to various technical and non-technical audiences and stakeholder groups at all levels (from end-users to executives).</li> <li> Collect, document and assess business, functional and technical requirements during the sales process and design/propose the appropriate solution to meet those requirements and achieve the stated business objectives Branch Management &amp; Team Management.</li> <li> Handled a team of 20 people) Interact with senior management in the client organizations &amp; present products &amp; services.</li> <li> Achieved targets for 15 quarters out of the 5.5 years in naukri.com (Infoedge India Ltd.) &amp; aggregated revenues of more than $ 6 Million Won Sales Incentive International Trip - Hong Kong.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_4_495317753" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT4"> Assistant Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD4"> 04/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT4"> 08/2007</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="764201973JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES4" itemprop="description"> <ul> <li> A Times Group Company Setting up channel business of more than 20 partners for Good Life World (A Times of India Channel network to sell Timesjobs.com, Magicbricks.com &amp; Simplymarry.com Services) in South Delhi &amp; Gurgaon Region, INDIA.</li> <li> Business Development / Inside Sales - Making Presentations / Closure, Negotiation, Follow up Servicing / Account / Relationship Management.&amp; growing the product revenue more than 30% through these channel partners via Inside Sales &amp; walk-in customers.</li> <li> Sales Planning - Planning and forecasting sales / Pipeline Management Promoting / launching various brands like Swyamvar (Matchmaking events), Kiosk, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_5_495317754" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT5"> Assistant Sales Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD5"> 09/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT5"> 03/2005</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="764201973JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES5" itemprop="description"> <ul> <li> Sourcing of High Value Home Loans from Corporate Clients by direct outside sales.</li> <li> Organizing sales Campaigns in different areas of Delhi &amp; NCR, INDIA.</li> <li> Creating new client base for the products through aggressive marketing.</li> <li> Coordinating with leasing agents for business generation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC764201974" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC764201974"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201974_1_495317755" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="764201974STUY1"> </span> <span class="jobdates" id="764201974GRYR1"> 2004</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_2_495317756" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE2" itemprop="name"> International Business Management (Marketing) Fore School of Management in collaboration with Nottingham Business School, UK</span> <span class="programline" dependency="STUY" id="764201974STUY2"> </span> <span class="jobdates" id="764201974GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="764201974SCHO2" itemprop="name"> </span> <span class="joblocation jobcity" id="764201974SCIT2"> </span> <span class="joblocation jobstate" id="764201974SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="764201974SCNT2"> India</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_3_495317757" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE3" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="764201974STUY3"> Botany Honors</span> <span> ,</span> <span class="jobdates" id="764201974GRYR3"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="764201974SCHO3" itemprop="name"> Kirori Mal College, Delhi University</span> <span> - </span> <span class="joblocation jobcity" id="764201974SCIT3"> </span> <span class="joblocation jobstate" id="764201974SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="764201974SCNT3"> India</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_4_495317758" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE4" itemprop="name"> Chandan Baluja</span> <span class="programline" dependency="STUY" id="764201974STUY4"> </span> <span class="jobdates" id="764201974GRYR4"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL764201992" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL764201992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201992_1_495317760" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="764201992FRFM1"> Articulate, Business Analysis, Business Development, Business operations, Excel, Negotiation, Relationship Management, Sales Planning</div> </div> </div> </div>
BANKING
20,736,486
CERTIFIED NURSING ASSISTANT Summary Experienced Administrative Assistant III offering 21 years of experience in medical business office operations. Proactive leader with strengths in communication leveraging office professionalism, phone etiquette, proof-reads and audits case reports, oversees daily spreadsheets and providing consultation and organization ofdaily workflow. Dedicated in high-volume office environment that focus on delivering exceptional clerical and operational support for medical and hospital staff professionals. Abilities to cultivate positive rapport among clients, staff, and management. Meticulous with demonstrated success in process improvements and procedural adherence in prioritizing workflow to achieve daily work objectives. A tech-savvy individual with in-depth knowledge of Cerner and Microsoft office software programs. Well-versed in managing office supplies, equipment, inventory, paperwork and project needs. Experience Company Name - Certified Nursing Assistant City , State 01/1999 - 03/1999 Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets. Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness. Documented patient intake and dietary requirements and assisted with feeding. Company Name - Certified Nursing Assistant City , State 04/1999 - 04/2000 Responded to patient alarms and needs-assessment requests to identify course of treatment. Collaborated with interdisciplinary healthcare teams to provide high-quality patient care. Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures. Consulted with nurses to develop patient care plans and evaluate treatment options. Managed and maintained patient rooms, shared-living areas and nursing stations. Provided nursing assistance to residents in 24 bed medical-surgical and orthopedic floor in hospital facility. Collected specimens, monitored vitals and maximized patient comfort. Documented information in patient charts and communicated to RN and nurse manager. Used mobility devices to carefully transport patients. Provided personal nursing assistance in pre- and post-operative situations. Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Translated medical jargon and short-hand data into correct terminology. Transcribed and edited reports from physicians. Maintained and updated patient census Maximized office efficiency by answering incoming calls per day to provide floor information and transfer calls to desired personal. Managed unit front desk activities, including customer service and office administration. Company Name - Healthcare Unit Coordinator City , State 02/2001 - 08/2007 Maintained and updated patient census, greeted patients and patients family through telephone courtesy calls and check-ins. Answered multiple phone calls daily in a timely manner. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Assisted patient to room with instructions. Provided excellent service and attention to team members and patient's when face-to-face or through phone conversations. Managed department by compiling paperwork the next day is ready for the staff and patients. Recognized by management for providing exceptional customer service. Collaborated with others to discuss new job opportunities. Improved patient satisfaction by finding creative solutions to problems. Company Name - Cardiac Cath Lab Administrative Assistant II City , State 08/2007 - Current Reports to Cath Lab Director and Manager. Provides a full range of clerical and specialized administrative functions. Supporting leadership development activities and events. Screens and routes calls to appropriate individual in a courteous and efficient manner. Learned efficentially and anticipation to support office needs.. Maintained, managed and updated daily schedule, spreadsheets and confidential reports through Excel, Word, eProcurement, I-Centra, Perioperative tracking Board, Schappbook, Power Chart and Lumdex. Delivered and scheduled patient information and oversee operational workday flow to physicians, nurses, technicians and management. Develop strategic daily workflow solutions with leadership and a sensible knowledge of the practices and procedures of the daily functions. Proof-reads and completes documents, checking for accuracy. Coordinates collection and preparation of operating reports Improved operations by working with team members and leaders to find workable solutions. Collaborated with others to discuss new operational opportunities. Maintains and updates department resources and tools such as waterfall call lists, referral lists, phone lists, organizational charts, or other department information. Attended departmental meetings, providing feedback to enhance future performance. Makes interpretations and recommendations. May develop appropriate methods to handle information. Track, create and files purchase orders and expense reports. Orders, stocks, monitors, and maintains adequate office and other supply inventory levels Earned reputation for good attendance and hard work. Provided excellent customer service and attention to team members, patient's and patient's family members when face-to-face or through phone conversations. Guided department by compiling paperwork electronically and taking detailed meeting minutes. Utilized Microsoft Teams to compile data gathered from various sources. Contact with firms, organizations, or individuals from outside the company, and globally. Collaborated in development of electronically procedure reports. Skills Strong interpersonal skills Calm and level-headed under duress Patient relations Telephone etiquette Customer Service Phone call answering Administrative operations Appointment scheduling Medical terminology knowledge Understands medical procedures Documentation procedures expert Quality assurance controls Directing patients and visitors Technologically savvy Recordkeeping and bookkeeping Transmitting and Transporting files Excel spreadsheets Meeting planning Managing office supplies Records management systems Sensitive material handling Report analysis Data entry documentation Microsoft Office Deadline-oriented Report development Resolving discrepancies Prioritizing important tasks Professional and polished presentation Documentation and reporting Time management Office equipment maintenance Education and Training GED Unitah High School City 05/1998 Certified Nursing Assistant Certificate : Nursing Practice Utah State University City , State 05/1999 Associate of Applied Science : Business Healthcare Administration Utah State University City Expected in 05/2024
<div class="RNA skn-mlu2 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="topsection" id="CONTAINER_PARENT_0"> <div class="container" id="CONTAINER_0"> <div class="section notdraggable firstsection" id="SECTION_NAME1816d1a9-9191-4bf2-84c6-a0e4b8bde825"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1816d1a9-9191-4bf2-84c6-a0e4b8bde825_1"> <div class="name" itemprop="name"> <span class="field" id="1816d1a9-9191-4bf2-84c6-a0e4b8bde825FNAM1"> </span> <span class="field" id="1816d1a9-9191-4bf2-84c6-a0e4b8bde825LNAM1"> CERTIFIED NURSING ASSISTANT</span> <div class="name-line"> </div> </div> </div> </div> </div> </div> <div class="parentContainer hidefirstpass" id="CONTAINER_PARENT_1"> <div class="container left-box last-box" id="CONTAINER_1"> <div class="section" id="SECTION_SUMM0229e878-63f7-4f54-b270-2fa547840369"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM0229e878-63f7-4f54-b270-2fa547840369"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0229e878-63f7-4f54-b270-2fa547840369_1"> <div class="field singlecolumn" id="0229e878-63f7-4f54-b270-2fa547840369FRFM1"> <p> Experienced Administrative Assistant III offering 21 years of experience in medical business office operations. Proactive leader with strengths in communication leveraging office professionalism, phone etiquette, proof-reads and audits case reports, oversees daily spreadsheets and providing consultation and organization ofdaily workflow. Dedicated in high-volume office environment that focus on delivering exceptional clerical and operational support for medical and hospital staff professionals.</p> <p> Abilities to cultivate positive rapport among clients, staff, and management. Meticulous with demonstrated success in process improvements and procedural adherence in prioritizing workflow to achieve daily work objectives. A tech-savvy individual with in-depth knowledge of Cerner and Microsoft office software programs.</p> <p> Well-versed in managing office supplies, equipment, inventory, paperwork and project needs.</p> </div> </div> </div> <div class="section" id="SECTION_EXPRafc6a9f6-7056-4213-823a-ea72b6d5103f"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRafc6a9f6-7056-4213-823a-ea72b6d5103f"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_afc6a9f6-7056-4213-823a-ea72b6d5103f_1" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fCOMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJTIT1"> Certified Nursing Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCIT1" itemprop="addressLocality"> City</span> <span class="txtItl"> , </span> <span class="joblocation jobstate txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCNT1"> </span> <span> <span class="sprtr"> </span> </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTD1"> 01/1999</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fEDDT1"> 03/1999</span> </span> <span class="jobline" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJDES1" itemprop="description"> <ul> <li> Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.</li> <li> Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.</li> <li> Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.</li> <li> Documented patient intake and dietary requirements and assisted with feeding.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_afc6a9f6-7056-4213-823a-ea72b6d5103f_2" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fCOMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJTIT2"> Certified Nursing Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCIT2" itemprop="addressLocality"> City</span> <span class="txtItl"> , </span> <span class="joblocation jobstate txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCNT2"> </span> <span> <span class="sprtr"> </span> </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTD2"> 04/1999</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fEDDT2"> 04/2000</span> </span> <span class="jobline" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJDES2" itemprop="description"> <ul> <li> Responded to patient alarms and needs-assessment requests to identify course of treatment.</li> <li> Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.</li> <li> Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.</li> <li> Consulted with nurses to develop patient care plans and evaluate treatment options.</li> <li> Managed and maintained patient rooms, shared-living areas and nursing stations.</li> <li> Provided nursing assistance to residents in 24 bed medical-surgical and orthopedic floor in hospital facility.</li> <li> Collected specimens, monitored vitals and maximized patient comfort.</li> <li> Documented information in patient charts and communicated to RN and nurse manager.</li> <li> Used mobility devices to carefully transport patients.</li> <li> Provided personal nursing assistance in pre- and post-operative situations.</li> <li> Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.</li> <li> Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.</li> <li> Translated medical jargon and short-hand data into correct terminology.</li> <li> Transcribed and edited reports from physicians.</li> <li> Maintained and updated patient census</li> <li> Maximized office efficiency by answering incoming calls per day to provide floor information and transfer calls to desired personal.</li> <li> Managed unit front desk activities, including customer service and office administration.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_afc6a9f6-7056-4213-823a-ea72b6d5103f_3" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fCOMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJTIT3"> Healthcare Unit Coordinator </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCIT3" itemprop="addressLocality"> City</span> <span class="txtItl"> , </span> <span class="joblocation jobstate txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCNT3"> </span> <span> <span class="sprtr"> </span> </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTD3"> 02/2001</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fEDDT3"> 08/2007</span> </span> <span class="jobline" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJDES3" itemprop="description"> <ul> <li> Maintained and updated patient census, greeted patients and patients family through telephone courtesy calls and check-ins.</li> <li> Answered multiple phone calls daily in a timely manner.</li> <li> Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.</li> <li> Assisted patient to room with instructions.</li> <li> Provided excellent service and attention to team members and patient's when face-to-face or through phone conversations.</li> <li> Managed department by compiling paperwork the next day is ready for the staff and patients.</li> <li> Recognized by management for providing exceptional customer service.</li> <li> Collaborated with others to discuss new job opportunities.</li> <li> Improved patient satisfaction by finding creative solutions to problems.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_afc6a9f6-7056-4213-823a-ea72b6d5103f_4" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fCOMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="jobtitle txtBold" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJTIT4"> Cardiac Cath Lab Administrative Assistant II</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCIT4" itemprop="addressLocality"> City</span> <span class="txtItl"> , </span> <span class="joblocation jobstate txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry txtItl" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJCNT4"> </span> <span> <span class="sprtr"> </span> </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJSTD4"> 08/2007</span> <span dependency="JSTD+EDDT"> - </span> <span class="jobdates txtItl" format="%m/%Y" id="afc6a9f6-7056-4213-823a-ea72b6d5103fEDDT4"> <span class="jobdates txtItl" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> </span> <span class="jobline" id="afc6a9f6-7056-4213-823a-ea72b6d5103fJDES4" itemprop="description"> <ul> <li> Reports to Cath Lab Director and Manager. Provides a full range of clerical and specialized administrative functions.</li> <li> Supporting leadership development activities and events. Screens and routes calls to appropriate individual in a courteous and efficient manner.</li> <li> Learned efficentially and anticipation to support office needs..</li> <li> Maintained, managed and updated daily schedule, spreadsheets and confidential reports through Excel, Word, eProcurement, I-Centra, Perioperative tracking Board, Schappbook, Power Chart and Lumdex.</li> <li> Delivered and scheduled patient information and oversee operational workday flow to physicians, nurses, technicians and management.</li> <li> Develop strategic daily workflow solutions with leadership and a sensible knowledge of the practices and procedures of the daily functions.</li> <li> Proof-reads and completes documents, checking for accuracy.</li> <li> Coordinates collection and preparation of operating reports</li> <li> Improved operations by working with team members and leaders to find workable solutions.</li> <li> Collaborated with others to discuss new operational opportunities.</li> <li> Maintains and updates department resources and tools such as waterfall call lists, referral lists, phone lists, organizational charts, or other department information.</li> <li> Attended departmental meetings, providing feedback to enhance future performance. Makes interpretations and recommendations. May develop appropriate methods to handle information.</li> <li> Track, create and files purchase orders and expense reports.</li> <li> Orders, stocks, monitors, and maintains adequate office and other supply inventory levels</li> <li> Earned reputation for good attendance and hard work.</li> <li> Provided excellent customer service and attention to team members, patient's and patient's family members when face-to-face or through phone conversations.</li> <li> Guided department by compiling paperwork electronically and taking detailed meeting minutes.</li> <li> Utilized Microsoft Teams to compile data gathered from various sources.</li> <li> Contact with firms, organizations, or individuals from outside the company, and globally.</li> <li> Collaborated in development of electronically procedure reports.<br/> </li> </ul> </span> </div> </div> </div> </div> <div class="container right-box last-box" id="CONTAINER_2"> <div class="section" id="SECTION_HILTd2643521-4145-4fa5-b212-b010969c5798"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTd2643521-4145-4fa5-b212-b010969c5798"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_d2643521-4145-4fa5-b212-b010969c5798_1"> <div class="singlecolumn maincolumn"> <span class="paddedline" id="d2643521-4145-4fa5-b212-b010969c5798SKC11"> <ul> <li> Strong interpersonal skills</li> <li> Calm and level-headed under duress</li> <li> Patient relations</li> <li> Telephone etiquette</li> <li> Customer Service</li> <li> Phone call answering</li> <li> Administrative operations</li> <li> Appointment scheduling</li> <li> Medical terminology knowledge</li> <li> Understands medical procedures</li> <li> Documentation procedures expert</li> <li> Quality assurance controls</li> <li> Directing patients and visitors</li> <li> Technologically savvy</li> <li> Recordkeeping and bookkeeping</li> <li> Transmitting and Transporting files</li> </ul> </span> <span class="paddedline" id="d2643521-4145-4fa5-b212-b010969c5798SKC21"> <ul> <li> Excel spreadsheets</li> <li> Meeting planning</li> <li> Managing office supplies</li> <li> Records management systems</li> <li> Sensitive material handling</li> <li> Report analysis</li> <li> Data entry documentation</li> <li> Microsoft Office</li> <li> Deadline-oriented</li> <li> Report development</li> <li> Resolving discrepancies</li> <li> Prioritizing important tasks</li> <li> Professional and polished presentation</li> <li> Documentation and reporting</li> <li> Time management</li> <li> Office equipment maintenance</li> </ul> </span> </div> </div> </div> <div class="section education" id="SECTION_EDUC28420264-3a74-44a1-8bd2-81f0ae200210"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC28420264-3a74-44a1-8bd2-81f0ae200210"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_28420264-3a74-44a1-8bd2-81f0ae200210_1" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210DGRE1" itemprop="name"> GED</span> <span class="programline" id="28420264-3a74-44a1-8bd2-81f0ae200210STUY1"> </span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210GRPA1"> </span> </span> <span class="paddedline"> <span class="companyname txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210SCHO1" itemprop="name"> Unitah High School</span> </span> <span class="paddedline txtItl"> <span class="joblocation jobcity" id="28420264-3a74-44a1-8bd2-81f0ae200210SCIT1"> City</span> <span class="joblocation jobstate" id="28420264-3a74-44a1-8bd2-81f0ae200210SSTA1"> </span> <span class="sprtr"> </span> <span class="jobdates"> <span format="%m/%Y" id="28420264-3a74-44a1-8bd2-81f0ae200210GRYR1"> 05/1998</span> </span> </span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_28420264-3a74-44a1-8bd2-81f0ae200210_2" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210DGRE2" itemprop="name"> Certified Nursing Assistant Certificate</span> <span> : </span> <span class="programline" id="28420264-3a74-44a1-8bd2-81f0ae200210STUY2"> Nursing Practice</span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210GRPA2"> </span> </span> <span class="paddedline"> <span class="companyname txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210SCHO2" itemprop="name"> Utah State University</span> </span> <span class="paddedline txtItl"> <span class="joblocation jobcity" id="28420264-3a74-44a1-8bd2-81f0ae200210SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="28420264-3a74-44a1-8bd2-81f0ae200210SSTA2"> State</span> <span class="sprtr"> </span> <span class="jobdates"> <span format="%m/%Y" id="28420264-3a74-44a1-8bd2-81f0ae200210GRYR2"> 05/1999</span> </span> </span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_28420264-3a74-44a1-8bd2-81f0ae200210_3" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210DGRE3" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" id="28420264-3a74-44a1-8bd2-81f0ae200210STUY3"> Business Healthcare Administration</span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210GRPA3"> </span> </span> <span class="paddedline"> <span class="companyname txtBold" id="28420264-3a74-44a1-8bd2-81f0ae200210SCHO3" itemprop="name"> Utah State University</span> </span> <span class="paddedline txtItl"> <span class="joblocation jobcity" id="28420264-3a74-44a1-8bd2-81f0ae200210SCIT3"> City</span> <span class="joblocation jobstate" id="28420264-3a74-44a1-8bd2-81f0ae200210SSTA3"> </span> <span class="sprtr"> </span> <span class="jobdates"> <span> Expected in </span> <span format="%m/%Y" id="28420264-3a74-44a1-8bd2-81f0ae200210GRYR3"> 05/2024</span> </span> </span> <span class="field" id="28420264-3a74-44a1-8bd2-81f0ae200210FRFM3"> </span> </div> </div> </div> </div> </div> </div>
HEALTHCARE
38,056,161
PUBLIC INFORMATION MANAGER, SR Highlights Microsoft Office Suite, including Word, Excel, PowerPoint and Access; Knowledge of Mac and PC. Professional: Strong written and verbal skills; project management skills; detail oriented team player; research skills. Experience Public Information Manager, Sr July 2006 to Current Company Name Responsible for media relations for the City's Department of Watershed Management (DWM) to proactively ensure timely and accurate coverage including developing press releases, media alerts, and traffic advisories; provide talking points and briefings for DWM Commissioner and Deputy Commissioners for media interviews; monitor and track media coverage for accuracy, analysis and identification of potential issues; crisis communication resolution; generate updates for the Department's Atlantawatershed.org website and DWM's social media pages to provide continuous information to impacted stakeholders. Provide daily media updates to the Mayor's Office of Communications to develop strategies to manage news coverage. Develop and implement communications plans for DWM drinking water and wastewater construction and green infrastructure projects to include comprehensive public relations and outreach efforts to ensure effective citizen notification and involvement. Past and present projects include: Peoplestown Flooding Response (Southeast Atlanta Green Infrastructure Initiative, including communications outreach for the construction of award-winning five-million gallon stormwater storage vault at Turner Field and first major permeable pavers project in the City of Atlanta); Green Stormwater Infrastructure Task Force; FEMA Floodplain Maps; Automated Meter Reading program; Georgia Tech-Midtown Water Main Replacement Project; Camp Creek Sewer Capacity Relief Project, and citywide Valves and Hydrants Assessment and Location Project. Manage the public outreach activities for the Sewer System Evaluation Survey (SSES) and Sewer Rehabilitation Program and provide management and direction for a team of contract Public Information Managers and Public Information Officers. Write articles for highlighting Watershed Management initiatives in industry trade publications, including Georgia Engineer. Plan and execute press and special events related to construction projects, community activities and vendor/contractor. Graduate of the City of Atlanta's. Senior Manager January 2010 to January 2011 Company Name Winner of the 2012 H2Oscars Award for Best Performance in a Supporting Role in a Construction Project for role in project public relations and communications management. Assistant Public Relations Manager Special Projects Writer March 2005 to June 2006 Company Name Executive messaging for Airport General Manager and Atlanta Mayor - researched information and developed speeches and talking points for Aviation General Manager, Deputy General Manager and other executive staff members for formal presentations, weekly press conferences and media interviews. Contributing writer for Airport's monthly on-line newsletter, HJN News. Managed Department of Aviation's Speakers Bureau and assisted in the coordination of Hartsfield-Jackson Airport press events and managed on-site media. Senior Public Relations and Information Specialist May 2000 to March 2005 Company Name Researched, wrote and edited speeches and talking points for Transportation Board members and GDOT senior management. Developed presentations and created press materials including press releases, fact sheets, newspaper commentaries and pitch letters. Coordinated and managed Speakers Bureau. Developed and participated in community outreach campaigns. Monitored and reported legislative activities during the Georgia General Assemblies. Media relations responsibilities including monitoring media coverage of Department and other transportation related issues. Worked closely with media to answer inquiries and meet media needs in an accurate, timely and professional manner. Served as on-call, emergency Department spokesperson. Wrote feature articles for Departmental publications, including personnel newsletter. Education Masters of Public Administration Troy University Bachelor of Arts : English University of Georgia English Work History Company Name Company Name Company Name Professional Affiliations Public Relations Society of America - Georgia Chapter (Candidate for Accreditation in Public Relations certification) Black Public Relations Society of Atlanta - 2013 National Convention Planning committee Junior League of DeKalb County - Public Relations & Technology Chair (2012-2013), Public Relations Assistant Chair (2009-2010) Skills conferences, detail oriented, direction, Engineer, special events, senior management, feature articles, General Manager, letters, Mac, materials, Media relations, messaging, Access, Excel, Microsoft Office Suite, Office, PowerPoint, Word, newsletter, newspaper, personnel, presentations, press, press releases, project management, public relations, publications, Reading, research, speeches, team player, Transportation, verbal skills, website, written, writer, articles
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME588347122" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_588347122_1_382888004" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="588347122FNAM1"> </span> <span> </span> <span class="field" id="588347122LNAM1"> PUBLIC INFORMATION MANAGER, SR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM588347124" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT588347125" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT588347125"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347125_1_382888018" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="588347125SKC11"> Microsoft Office Suite, including Word, Excel, PowerPoint and Access; Knowledge of Mac and PC. Professional: Strong written and verbal skills; project management skills; detail oriented team player; research skills.</td> <td class="field twocol_2 charspace" id="588347125SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM588347660" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR588347126" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR588347126"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347126_1_382888006" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="588347126JTIT1"> Public Information Manager, Sr</span> <br/> <span> <span class="jobdates" format="%B %Y" id="588347126JSTD1"> July 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="588347126EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347126COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347126JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347126JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347126JDES1" itemprop="description"> <ul> <li> Responsible for media relations for the City's Department of Watershed Management (DWM) to proactively ensure timely and accurate coverage including developing press releases, media alerts, and traffic advisories; provide talking points and briefings for DWM Commissioner and Deputy Commissioners for media interviews; monitor and track media coverage for accuracy, analysis and identification of potential issues; crisis communication resolution; generate updates for the Department's Atlantawatershed.org website and DWM's social media pages to provide continuous information to impacted stakeholders.</li> <li> Provide daily media updates to the Mayor's Office of Communications to develop strategies to manage news coverage.</li> <li> Develop and implement communications plans for DWM drinking water and wastewater construction and green infrastructure projects to include comprehensive public relations and outreach efforts to ensure effective citizen notification and involvement.</li> <li> Past and present projects include: Peoplestown Flooding Response (Southeast Atlanta Green Infrastructure Initiative, including communications outreach for the construction of award-winning five-million gallon stormwater storage vault at Turner Field and first major permeable pavers project in the City of Atlanta); Green Stormwater Infrastructure Task Force; FEMA Floodplain Maps; Automated Meter Reading program; Georgia Tech-Midtown Water Main Replacement Project; Camp Creek Sewer Capacity Relief Project, and citywide Valves and Hydrants Assessment and Location Project.</li> <li> Manage the public outreach activities for the Sewer System Evaluation Survey (SSES) and Sewer Rehabilitation Program and provide management and direction for a team of contract Public Information Managers and Public Information Officers.</li> <li> Write articles for highlighting Watershed Management initiatives in industry trade publications, including Georgia Engineer.</li> <li> Plan and execute press and special events related to construction projects, community activities and vendor/contractor.</li> <li> Graduate of the City of Atlanta's.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347126_2_382888007" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="588347126JTIT2"> Senior Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="588347126JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="588347126EDDT2"> January 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347126COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347126JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347126JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347126JDES2" itemprop="description"> <ul> <li> Winner of the 2012 H2Oscars Award for Best Performance in a Supporting Role in a Construction Project for role in project public relations and communications management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347126_3_382888008" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="588347126JTIT3"> Assistant Public Relations Manager Special Projects Writer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="588347126JSTD3"> March 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="588347126EDDT3"> June 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347126COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347126JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347126JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347126JDES3" itemprop="description"> <ul> <li> Executive messaging for Airport General Manager and Atlanta Mayor - researched information and developed speeches and talking points for Aviation General Manager, Deputy General Manager and other executive staff members for formal presentations, weekly press conferences and media interviews.</li> <li> Contributing writer for Airport's monthly on-line newsletter, HJN News.</li> <li> Managed Department of Aviation's Speakers Bureau and assisted in the coordination of Hartsfield-Jackson Airport press events and managed on-site media.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347126_4_382888009" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="588347126JTIT4"> Senior Public Relations and Information Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="588347126JSTD4"> May 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="588347126EDDT4"> March 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347126COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347126JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347126JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347126JDES4" itemprop="description"> <ul> <li> Researched, wrote and edited speeches and talking points for Transportation Board members and GDOT senior management.</li> <li> Developed presentations and created press materials including press releases, fact sheets, newspaper commentaries and pitch letters.</li> <li> Coordinated and managed Speakers Bureau.</li> <li> Developed and participated in community outreach campaigns.</li> <li> Monitored and reported legislative activities during the Georgia General Assemblies.</li> <li> Media relations responsibilities including monitoring media coverage of Department and other transportation related issues.</li> <li> Worked closely with media to answer inquiries and meet media needs in an accurate, timely and professional manner.</li> <li> Served as on-call, emergency Department spokesperson.</li> <li> Wrote feature articles for Departmental publications, including personnel newsletter.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC588347127" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC588347127"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347127_1_382888015" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="588347127DGRE1" itemprop="name"> Masters of Public Administration</span> <span class="programline" dependency="STUY" id="588347127STUY1"> </span> <span class="jobdates" id="588347127GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="588347127SCHO1" itemprop="name"> Troy University</span> <span class="joblocation jobcity" id="588347127SCIT1"> </span> <span class="joblocation jobstate" id="588347127SSTA1"> </span> <span class="joblocation jobstate" id="588347127SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="588347127FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347127_2_382888016" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="588347127DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="588347127STUY2"> English</span> <span class="jobdates" id="588347127GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="588347127SCHO2" itemprop="name"> University of Georgia</span> <span class="joblocation jobcity" id="588347127SCIT2"> </span> <span class="joblocation jobstate" id="588347127SSTA2"> </span> <span class="joblocation jobstate" id="588347127SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="588347127FRFM2"> English</span> </span> </div> </div> </div> <div class="section" id="SECTION_WRKH588347129" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_WRKH588347129"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347129_1_382888010" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347129COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347129JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347129JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347129JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347129_2_382888012" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347129COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347129JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347129JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347129JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_588347129_3_382888014" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="588347129COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="588347129JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="588347129JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="588347129JDES3" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL588347128" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL588347128"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347128_1_382888017" style=" padding-top:0px; "> <div class="field singlecolumn" id="588347128FRFM1"> Public Relations Society of America - Georgia Chapter (Candidate for Accreditation in Public Relations certification) Black Public Relations Society of Atlanta - 2013 National Convention Planning committee Junior League of DeKalb County - Public Relations &amp; Technology Chair (2012-2013), Public Relations Assistant Chair (2009-2010)</div> </div> </div> <div class="section" id="SECTION_SKLL588347137" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL588347137"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_588347137_1_382888019" style=" padding-top:0px; "> <div class="field singlecolumn" id="588347137FRFM1"> conferences, detail oriented, direction, Engineer, special events, senior management, feature articles, General Manager, letters, Mac, materials, Media relations, messaging, Access, Excel, Microsoft Office Suite, Office, PowerPoint, Word, newsletter, newspaper, personnel, presentations, press, press releases, project management, public relations, publications, Reading, research, speeches, team player, Transportation, verbal skills, website, written, writer, articles</div> </div> </div> </div>
PUBLIC-RELATIONS
15,573,418
GENERAL MANAGER AND BOARD MEMBER Executive Profile High performing Customer Relationship Management / BPO executive with proven experience managing high growth/complex operations serving diverse industries to include wireless, technology, insurance, healthcare and consumer services. A change agent with a well-documented history of growing assets and expanding client relationships by setting effective strategic direction, building a platform for consistent operational execution and proactively developing talent, processes and a culture of continuous improvement. Professional Strengths Executive & General Management * Strategic Planning Operations (Multi-Channel Contact Center, etc.) * Business Development P&L Management * Account Management Talent and Organizational Development * Cross-Functional Leadership Selected Achievements As Senior Vice President of Operations at ASURION, proactively reengineered operations, enabling revenue to grow from $400 million to $2 billion in two years, while improving margins, customer satisfaction and subscriber retention. Professional Experience 01/2011 to 01/2013 General Manager and Board Member Company Name - City , State A client of CMP that provides case intake solutions to the legal industry). Lead a team of 100 associates in all facets of business operations to include contact center, client services, sales, and financial management. Proactively implemented a strategic plan and reengineered business operations, resulting in a 100% increase in revenue, and a 51% increase in client retention in less than two years. After a positive liquidity event at ASURION, chose to leave the corporate environment to have more time to raise my two sons as a single parent and achieve my goal of becoming an entrepreneur). 01/2007 to Current Chief Executive Officer Company Name - City , State 000 independent contractors, and managed a P&L of $250 million. His expertise includes strategic planning, call center/BPO operations, customer relationship management, business development, account management, and Human Resource Management. As an entrepreneur, he has started two businesses, helped start two others, and completed dozens of consulting and service brokering engagements for clients. Clients have included, PEROT Systems (Revenue Cycle Management), MERCK (PBM), EAPC (Behavioral Health) DELL, SONY, Verizon, T-Mobile, Discover, BRIGHTSTAR, TRUSOURCE Labs (Nest/Google), and Citigroup. Mr. Thomas currently serves as the Founder and CEO of Contact Management Partners, LLC, an operations consulting and business process outsourcing partner that helps organizations to better acquire, retain and optimize their customer relationships and effectively scale/manage operations. CMP provides practical, hands on consulting that focuses on ensuring the right strategy, people, process and technology are in place and aligned, to ensure a satisfying customer experience and profitable bottom-line. Mr. Thomas is a graduate of the University of South Florida and resides in Franklin, Tennessee with his two sons, Christopher and Michael. 01/2004 to 01/2006 Senior Vice President of Operations and Executive Team Member Company Name - City , State 2 billion global organization providing insurance and roadside assistance services to the wireless industry). Reported to the Chief Executive Officer. Lead the claims processing, customer service, technical support, and roadside assistance groups in all facets of business operations. 3,000 associates located in five locations, a network of 10,000 independent contractors, and a P&L of $250 million. Clients included Verizon Wireless, T-Mobile, Cingular, and Alltel. Proactively improved operations and inter-company collaboration resulting in $100 million in additional revenue, cost per claim reduced by 40%, reships by 16% and customer satisfaction scores increased from 84% to 93%. 01/2003 to 01/2004 Vice President of Business Development Company Name - City , State Start-up venture founded by the former CEO of Client Logic, providing offshore business process outsourcing services within the APAC region). Reported to the President and helped create the sales division. Acquired a Physician Practice Group, establishing the organization within the healthcare marketplace. 01/2002 to 01/2003 Senior Vice President Company Name - City , State 500 million global provider of BPO services). Reported to the Chief Operating Officer. Lead a team of 2,500 associates in four locations, providing customer care, sales, and technical support services. Managed a P&L of $80 million and supported clients to include; DELL, Sony, Microsoft, EarthLink, and Sears. Reengineered operations to grow revenue by $11 million and margin by 7%. Led a global best in class initiative that reduced organizational attrition by 40%. 01/1997 to 01/2001 VP General Manager Company Name - City , State A $500 million CRM /e-CRM outsourced solutions provider to the Fortune 500). Reported to the President/EVP Operations. Responsible for all facets of business operations to include strategic account management, operations, and business planning. 2,400 associates within two locations and a P&L of $70 million. Clients included Merck Pharmaceutical, MCI World Communications, JC Penney, TY, Citibank, HBO and Harland. Implemented operating processes and a sales support presentation that resulted in the Corpus Christi business unit being designated as the organization's "model" site to be used for all major prospective client visits and as a learning place for best practices. Proactively grew a client from $4.5 million to $22 million within 30 months, and another client from $6.5 million to $16 million in under one year. Produced approximately 29% of the divisions revenue and 35% of gross profit while utilizing 18% of total assets. 01/1994 to 01/1997 Chief Operating Officer and Executive Team Member Company Name - City , State A TOP 50 Call Center Outsourcing Company specializing in B2B and B2C sales). Reported to the Chief Executive Officer. Lead 300 associates in three locations in providing inside sales services to clients in telecommunications, financial and consumer services. Functions include account management, HRM, FP&A, and a P&L of $12 million. Proactively improved quality assurance practices that reduced cancelled sales from 5% to 1%. Improved recruiting processes that resulted in 100% of staffing objectives to be met within a labor market with 2% or less unemployment. 01/1993 to 01/1994 Director of Tele Company Name - City , State 127 million direct marketing division providing home furnishing products). Reported to the President. Lead customer service, sales administration, human resources, and vendor relations. Implemented a total process re-engineering that resulted in improved service levels (55% to 90%) and reduced claim resolution time by over 50%. Implemented a consultative selling strategy that increased sales by 4.9%. Developed an inside sales initiative that produced $3 million in new revenue. 01/1986 to 01/1992 Director of Staff Development Company Name - City , State 1.3 billion direct marketing and electronic retailing organization). Reported to the CEO of HSC and then the SVP of Human Resources for HSN. Responsible for all training and development for 7,000 associates and leaders at multiple locations throughout North America. At the request of senior management, served in a variety of special assignments to include starting the customer service department at Canadian Home Shopping, Union avoidance within a distribution center, and turning around both a travel start-up, and an acquired reservation company. Proactively developed a program to recruit and train older workers that produced a flexible workforce, increased sales, and reduced labor cost. HSN received a Business Partnership Award and American Legion Employer of the Year Award. Education Bachelor of Arts : Pre-Law University of South Florida Skills account management, a P, B2B, Behavioral Health, business development, business operations, business planning, business process, Call Center, consulting, Contact Management, customer relationship management, CRM, Client, Clients, customer satisfaction, customer service, customer care, DELL, direct marketing, entrepreneur, senior management, financial, financial management, FP&A, gross profit, Human Resource Management, Human Resource, Human Resources, inside sales, insurance, legal, Logic, management consulting, market, network, organizational, process re-engineering, processes, quality assurance, recruiting, selling, sales, sales support, staffing, strategy, strategic, strategic planning, technical support, telecommunications, vendor relations
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME884191567" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_884191567_1_579054503" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="884191567FNAM1"> </span> <span> </span> <span class="field" id="884191567LNAM1"> GENERAL MANAGER AND BOARD MEMBER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM884191578" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM884191578"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_884191578_1_579054518" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="884191578FRFM1"> High performing Customer Relationship Management / BPO executive with proven experience managing high growth/complex operations serving diverse industries to include wireless, technology, insurance, healthcare and consumer services. A change agent with a well-documented history of growing assets and expanding client relationships by setting effective strategic direction, building a platform for consistent operational execution and proactively developing talent, processes and a culture of continuous improvement. Professional Strengths Executive &amp; General Management * Strategic Planning Operations (Multi-Channel Contact Center, etc.) * Business Development P&amp;L Management * Account Management Talent and Organizational Development * Cross-Functional Leadership Selected Achievements As Senior Vice President of Operations at ASURION, proactively reengineered operations, enabling revenue to grow from $400 million to $2 billion in two years, while improving margins, customer satisfaction and subscriber retention.</div> </div> </div> <div class="section" id="SECTION_HILT884191580" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM884192154" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR884191576" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR884191576"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_884191576_1_579054507" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD1"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT1"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT1"> General Manager and Board Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES1" itemprop="description"> <ul> <li> A client of CMP that provides case intake solutions to the legal industry).</li> <li> Lead a team of 100 associates in all facets of business operations to include contact center, client services, sales, and financial management.</li> <li> Proactively implemented a strategic plan and reengineered business operations, resulting in a 100% increase in revenue, and a 51% increase in client retention in less than two years.</li> <li> After a positive liquidity event at ASURION, chose to leave the corporate environment to have more time to raise my two sons as a single parent and achieve my goal of becoming an entrepreneur).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_2_579054506" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD2"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT2"> Chief Executive Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES2" itemprop="description"> <ul> <li> 000 independent contractors, and managed a P&amp;L of $250 million.</li> <li> His expertise includes strategic planning, call center/BPO operations, customer relationship management, business development, account management, and Human Resource Management.</li> <li> As an entrepreneur, he has started two businesses, helped start two others, and completed dozens of consulting and service brokering engagements for clients.</li> <li> Clients have included, PEROT Systems (Revenue Cycle Management), MERCK (PBM), EAPC (Behavioral Health) DELL, SONY, Verizon, T-Mobile, Discover, BRIGHTSTAR, TRUSOURCE Labs (Nest/Google), and Citigroup.</li> <li> Mr.</li> <li> Thomas currently serves as the Founder and CEO of Contact Management Partners, LLC, an operations consulting and business process outsourcing partner that helps organizations to better acquire, retain and optimize their customer relationships and effectively scale/manage operations.</li> <li> CMP provides practical, hands on consulting that focuses on ensuring the right strategy, people, process and technology are in place and aligned, to ensure a satisfying customer experience and profitable bottom-line.</li> <li> Mr.</li> <li> Thomas is a graduate of the University of South Florida and resides in Franklin, Tennessee with his two sons, Christopher and Michael.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_3_579054508" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD3"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT3"> 01/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT3"> Senior Vice President of Operations and Executive Team Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES3" itemprop="description"> <ul> <li> 2 billion global organization providing insurance and roadside assistance services to the wireless industry).</li> <li> Reported to the Chief Executive Officer.</li> <li> Lead the claims processing, customer service, technical support, and roadside assistance groups in all facets of business operations.</li> <li> 3,000 associates located in five locations, a network of 10,000 independent contractors, and a P&amp;L of $250 million.</li> <li> Clients included Verizon Wireless, T-Mobile, Cingular, and Alltel.</li> <li> Proactively improved operations and inter-company collaboration resulting in $100 million in additional revenue, cost per claim reduced by 40%, reships by 16% and customer satisfaction scores increased from 84% to 93%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_4_579054509" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD4"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT4"> 01/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT4"> Vice President of Business Development</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES4" itemprop="description"> <ul> <li> Start-up venture founded by the former CEO of Client Logic, providing offshore business process outsourcing services within the APAC region).</li> <li> Reported to the President and helped create the sales division.</li> <li> Acquired a Physician Practice Group, establishing the organization within the healthcare marketplace.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_5_579054510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD5"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT5"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT5"> Senior Vice President</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES5" itemprop="description"> <ul> <li> 500 million global provider of BPO services).</li> <li> Reported to the Chief Operating Officer.</li> <li> Lead a team of 2,500 associates in four locations, providing customer care, sales, and technical support services.</li> <li> Managed a P&amp;L of $80 million and supported clients to include; DELL, Sony, Microsoft, EarthLink, and Sears.</li> <li> Reengineered operations to grow revenue by $11 million and margin by 7%.</li> <li> Led a global best in class initiative that reduced organizational attrition by 40%.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_6_579054512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD6"> 01/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT6"> 01/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT6"> VP General Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES6" itemprop="description"> <ul> <li> A $500 million CRM /e-CRM outsourced solutions provider to the Fortune 500).</li> <li> Reported to the President/EVP Operations.</li> <li> Responsible for all facets of business operations to include strategic account management, operations, and business planning.</li> <li> 2,400 associates within two locations and a P&amp;L of $70 million.</li> <li> Clients included Merck Pharmaceutical, MCI World Communications, JC Penney, TY, Citibank, HBO and Harland.</li> <li> Implemented operating processes and a sales support presentation that resulted in the Corpus Christi business unit being designated as the organization's "model" site to be used for all major prospective client visits and as a learning place for best practices.</li> <li> Proactively grew a client from $4.5 million to $22 million within 30 months, and another client from $6.5 million to $16 million in under one year.</li> <li> Produced approximately 29% of the divisions revenue and 35% of gross profit while utilizing 18% of total assets.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_7_579054513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD7"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT7"> 01/1997</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT7"> Chief Operating Officer and Executive Team Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES7" itemprop="description"> <ul> <li> A TOP 50 Call Center Outsourcing Company specializing in B2B and B2C sales).</li> <li> Reported to the Chief Executive Officer.</li> <li> Lead 300 associates in three locations in providing inside sales services to clients in telecommunications, financial and consumer services.</li> <li> Functions include account management, HRM, FP&amp;A, and a P&amp;L of $12 million.</li> <li> Proactively improved quality assurance practices that reduced cancelled sales from 5% to 1%.</li> <li> Improved recruiting processes that resulted in 100% of staffing objectives to be met within a labor market with 2% or less unemployment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_8_579054514" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD8"> 01/1993</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT8"> 01/1994</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT8"> Director of Tele</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES8" itemprop="description"> <ul> <li> 127 million direct marketing division providing home furnishing products).</li> <li> Reported to the President.</li> <li> Lead customer service, sales administration, human resources, and vendor relations.</li> <li> Implemented a total process re-engineering that resulted in improved service levels (55% to 90%) and reduced claim resolution time by over 50%.</li> <li> Implemented a consultative selling strategy that increased sales by 4.9%.</li> <li> Developed an inside sales initiative that produced $3 million in new revenue.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_884191576_9_579054515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="884191576JSTD9"> 01/1986</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="884191576EDDT9"> 01/1992</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="884191576JTIT9"> Director of Staff Development</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="884191576COMP9" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="884191576JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="884191576JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="884191576JDES9" itemprop="description"> <ul> <li> 1.3 billion direct marketing and electronic retailing organization).</li> <li> Reported to the CEO of HSC and then the SVP of Human Resources for HSN.</li> <li> Responsible for all training and development for 7,000 associates and leaders at multiple locations throughout North America.</li> <li> At the request of senior management, served in a variety of special assignments to include starting the customer service department at Canadian Home Shopping, Union avoidance within a distribution center, and turning around both a travel start-up, and an acquired reservation company.</li> <li> Proactively developed a program to recruit and train older workers that produced a flexible workforce, increased sales, and reduced labor cost.</li> <li> HSN received a Business Partnership Award and American Legion Employer of the Year Award.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC884191577" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC884191577"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_884191577_1_579054516" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="884191577GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="884191577DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="884191577STUY1"> Pre-Law</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="884191577SCHO1" itemprop="name"> University of South Florida</span> <span class="joblocation jobcity" id="884191577SCIT1"> </span> <span class="joblocation jobstate" id="884191577SSTA1"> </span> <span class="joblocation jobstate" id="884191577SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="884191577FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL884191579" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL884191579"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_884191579_1_579054519" style="padding-top:0px;"> <div class="field singlecolumn" id="884191579FRFM1"> account management, a P, B2B, Behavioral Health, business development, business operations, business planning, business process, Call Center, consulting, Contact Management, customer relationship management, CRM, Client, Clients, customer satisfaction, customer service, customer care, DELL, direct marketing, entrepreneur, senior management, financial, financial management, FP&amp;A, gross profit, Human Resource Management, Human Resource, Human Resources, inside sales, insurance, legal, Logic, management consulting, market, network, organizational, process re-engineering, processes, quality assurance, recruiting, selling, sales, sales support, staffing, strategy, strategic, strategic planning, technical support, telecommunications, vendor relations</div> </div> </div> </div>
BPO
19,556,300
TEACHER AND READING TEACHER Summary Energetic employee with over 9 years experience in administrative. Dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. support roles. Organized and professional. Highlights Meticulous attention to detail Results-oriented Self-directed Time management Professional and mature Strong problem solver Resourceful Strong interpersonal skills Experience 08/2016 to Current Teacher and Reading Teacher Company Name - City , State Follow the district's curriculum for 9th grade and implement daily lesson plans for 9th grade, administer tests and analyze student performance. Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction. Participate in faculty/parent conferences. Contact parents by phone and email to discuss student issues and or concerns. Follow district policies and procedures for teachers. Document student performance/concerns for student records. Remain professional and ethical at all times. Adult Education Summer School; James Irvin Education Center; Housed at Wesley Chapel High School. English 3 and English 4 Responsibilities: Follow the district's curriculum for 11th and 12th grade and implement daily lesson plans for 11th and 12th grade, administer tests and analyze student performance. Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction. Contact parents by phone and email to discuss student issues and or concerns. Follow district policies and procedures for teachers. Document student performance/concerns for student records. Remain professional and ethical at all times. 08/2016 to 06/2016 ELA Teacher Company Name - City , State Follow the district's curriculum for 7th grade and implement daily lesson plans for 7th grade, administer tests and analyze student performance. Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction. Participate in faculty/parent conferences. Contact parents by phone and email to discuss student issues and or concerns. Follow district policies and procedures for teachers. Document student performance/concerns for student records. Remain professional and ethical at all times. 10/2014 to 06/2015 2nd Grade Teacher Company Name - City , State Follow the district's curriculum for 2nd grade and implement daily lesson plans for 2nd grade, administer tests and analyze student performance. Conduct group reading activities. Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction. Participate in faculty/parent conferences. Contact parents by phone and email to discuss student issues and or concerns. Follow district policies and procedures for teachers. Document student performance/concerns for student records. Remain professional and ethical at all times. 02/2014 to 10/2014 City Clerk Company Name - City , State Receives mail, telephone calls; composes correspondence upon instruction; prepares correspondence, reports, and other material. Oversees maintenance of office files and official City documents; issues and indexes ordinances, resolutions and agreement numbers and dates of adoption by the City Commission. Compiles and records information concerning municipal actions; keeps abreast of and maintains city laws, ordinance, policies, and procedures, municipal services. Record City Commission meetings; prepares and distributes minutes. Issues cemetery permits and deeds and maintains cemetery records. Issues business tax receipts. Compile and forward required materials to the Municode Corporation on a quarterly basis. Compiles and distributes City Commission meeting agendas and documents. Serves as election official for City elections. Obtains and maintains State of Florida notary public certification. 02/2012 to 01/2014 Reading Teacher Company Name - City , State Follow the district's curriculum for reading and implement daily lesson plans for 9th grade, administer tests and analyze student performance. Conduct group reading activities. Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction. Participate in faculty/parent conferences. Contact parents by phone and email to discuss student issues and or concerns. Follow district policies and procedures for teachers. Document student performance/concerns for student records. Remain professional and ethical at all times. 01/2004 to 02/2012 Bookkeeper Company Name - City , State Worked with all teachers responsible for school accounts. Issued purchase orders. Communicated with companies to purchase materials, etc. Collected and deposited money. Made sure accounts stayed balanced. Check writing-e.g. Paying invoices, reimbursements for purchases, athletic travel expenses, etc. Balanced school internal account. Checked in all merchandise that was ordered. Communicated with the district office on purchases and procedures. Followed district policies and procedures for bookkeeping. Entered payroll for the school, new employee processing of paperwork, transfer paperwork, etc. Secretarial duties as assigned by the Principal. 10/2002 to 01/2004 Secretary III Company Name - City , State Answered phones. Directed parents and visitors to school. Any duty issued by the principal. Education December 2011 Bachelor of Arts : Elementary Education Reading Endorsed and ESOL Endorsed Saint Leo University - City , State Elementary Education Reading Endorsed and ESOL Endorsed 3.59 May 1991 Associates Degree : Advertising Design Cazenovia College - City , State Advertising Design Skills bookkeeping, conferences, email, English 3, English 4, instruction, lesson plans, materials, meetings, mail, money, office, notary public, payroll, policies, reading, Secretarial, tax, teacher, telephone, phones, phone
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME864852239" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_864852239_1_565523797" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="864852239FNAM1"> </span> <span> </span> <span class="field" id="864852239LNAM1"> TEACHER AND READING TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM864852244" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM864852244"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_864852244_1_565524819" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="864852244FRFM1"> <span class=""> Energetic <font color="#0000FF"> employee</font> with <font color="#0000FF"> over 9 </font> years experience in administrative. <span class=""> Dedicated and focused <font color="#0000ff" style="color: rgb(0, 0, 255);"> employee</font> who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. </span> support roles. Organized and professional. </span> </div> </div> </div> <div class="section" id="SECTION_HILT864852245" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT864852245"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_864852245_1_565525066" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="864852245SKC11"> <ul> <li class=""> Meticulous attention to detail</li> <li class=""> Results-oriented</li> <li class=""> Self-directed</li> <li class=""> Time management</li> </ul> </td> <td class="field twocol_2" id="864852245SKC21"> <ul> <li class=""> Professional and mature</li> <li class=""> Strong problem solver</li> <li class=""> Resourceful</li> <li class=""> Strong interpersonal skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR864852241" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR864852241"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_864852241_1_565523799" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD1"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT1"> Teacher and Reading Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES1" itemprop="description"> <ul> <li> Follow the district's curriculum for 9th grade and implement daily lesson plans for 9th grade, administer tests and analyze student performance.</li> <li> Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction.</li> <li> Participate in faculty/parent conferences.</li> <li> Contact parents by phone and email to discuss student issues and or concerns.</li> <li> Follow district policies and procedures for teachers.</li> <li> Document student performance/concerns for student records.</li> <li> Remain professional and ethical at all times.</li> <li> Adult Education Summer School; James Irvin Education Center; Housed at Wesley Chapel High School.</li> <li> English 3 and English 4 Responsibilities: Follow the district's curriculum for 11th and 12th grade and implement daily lesson plans for 11th and 12th grade, administer tests and analyze student performance.</li> <li> Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction.</li> <li> Contact parents by phone and email to discuss student issues and or concerns.</li> <li> Follow district policies and procedures for teachers.</li> <li> Document student performance/concerns for student records.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Remain professional and ethical at all times.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_2_565523800" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD2"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT2"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT2"> ELA Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES2" itemprop="description"> <ul> <li> Follow the district's curriculum for 7th grade and implement daily lesson plans for 7th grade, administer tests and analyze student performance.</li> <li> Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction.</li> <li> Participate in faculty/parent conferences.</li> <li> Contact parents by phone and email to discuss student issues and or concerns.</li> <li> Follow district policies and procedures for teachers.</li> <li> Document student performance/concerns for student records.</li> <li> Remain professional and ethical at all times.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_3_565523801" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD3"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT3"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT3"> 2nd Grade Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES3" itemprop="description"> <ul> <li> Follow the district's curriculum for 2nd grade and implement daily lesson plans for 2nd grade, administer tests and analyze student performance.</li> <li> Conduct group reading activities.</li> <li> Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction.</li> <li> Participate in faculty/parent conferences.</li> <li> Contact parents by phone and email to discuss student issues and or concerns.</li> <li> Follow district policies and procedures for teachers.</li> <li> Document student performance/concerns for student records.</li> <li> Remain professional and ethical at all times.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_4_565523802" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD4"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT4"> 10/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT4"> City Clerk</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES4" itemprop="description"> <ul> <li> Receives mail, telephone calls; composes correspondence upon instruction; prepares correspondence, reports, and other material.</li> <li> Oversees maintenance of office files and official City documents; issues and indexes ordinances, resolutions and agreement numbers and dates of adoption by the City Commission.</li> <li> Compiles and records information concerning municipal actions; keeps abreast of and maintains city laws, ordinance, policies, and procedures, municipal services.</li> <li> Record City Commission meetings; prepares and distributes minutes.</li> <li> Issues cemetery permits and deeds and maintains cemetery records.</li> <li> Issues business tax receipts.</li> <li> Compile and forward required materials to the Municode Corporation on a quarterly basis.</li> <li> Compiles and distributes City Commission meeting agendas and documents.</li> <li> Serves as election official for City elections.</li> <li> Obtains and maintains State of Florida notary public certification.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_5_565523803" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD5"> 02/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT5"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT5"> Reading Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES5" itemprop="description"> <ul> <li> Follow the district's curriculum for reading and implement daily lesson plans for 9th grade, administer tests and analyze student performance.</li> <li> Conduct group reading activities.</li> <li> Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction.</li> <li> Participate in faculty/parent conferences.</li> <li> Contact parents by phone and email to discuss student issues and or concerns.</li> <li> Follow district policies and procedures for teachers.</li> <li> Document student performance/concerns for student records.</li> <li> Remain professional and ethical at all times.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_6_565523804" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD6"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT6"> 02/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT6"> Bookkeeper</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES6" itemprop="description"> <ul> <li> Worked with all teachers responsible for school accounts.</li> <li> Issued purchase orders.</li> <li> Communicated with companies to purchase materials, etc.</li> <li> Collected and deposited money.</li> <li> Made sure accounts stayed balanced.</li> <li> Check writing-e.g.</li> <li> Paying invoices, reimbursements for purchases, athletic travel expenses, etc.</li> <li> Balanced school internal account.</li> <li> Checked in all merchandise that was ordered.</li> <li> Communicated with the district office on purchases and procedures.</li> <li> Followed district policies and procedures for bookkeeping.</li> <li> Entered payroll for the school, new employee processing of paperwork, transfer paperwork, etc.</li> <li> Secretarial duties as assigned by the Principal.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852241_7_565523805" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="864852241JSTD7"> 10/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="864852241EDDT7"> 01/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="864852241JTIT7"> Secretary III</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="864852241COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="864852241JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852241JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="864852241JDES7" itemprop="description"> <ul> <li> Answered phones.</li> <li> Directed parents and visitors to school.</li> <li> Any duty issued by the principal.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC864852242" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC864852242"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_864852242_1_565523806" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="864852242GRYR1"> December 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="864852242DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="864852242STUY1"> Elementary Education Reading Endorsed and ESOL Endorsed</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="864852242SCHO1" itemprop="name"> Saint Leo University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="864852242SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852242SSTA1"> State</span> <span class="joblocation jobstate" id="864852242SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="864852242FRFM1"> Elementary Education Reading Endorsed and ESOL Endorsed 3.59</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_864852242_2_565523807" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="864852242GRYR2"> May 1991</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="864852242DGRE2" itemprop="name"> Associates Degree</span> <span> : </span> <span class="programline" id="864852242STUY2"> Advertising Design</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="864852242SCHO2" itemprop="name"> Cazenovia College</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="864852242SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="864852242SSTA2"> State</span> <span class="joblocation jobstate" id="864852242SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="864852242FRFM2"> Advertising Design</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL864852243" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL864852243"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_864852243_1_565523808" style="padding-top:0px;"> <div class="field singlecolumn" id="864852243FRFM1"> bookkeeping, conferences, email, English 3, English 4, instruction, lesson plans, materials, meetings, mail, money, office, notary public, payroll, policies, reading, Secretarial, tax, teacher, telephone, phones, phone</div> </div> </div> </div>
TEACHER
91,697,974
INFORMATION TECHNOLOGY COORDINATOR Professional Summary Highly talented and accomplished Paralegal with extensive experience in investigative and online legal research. More than 5 years of experience working in the legal field. Knowledgeable in all aspects of case preparation and representation, previous court experience, familiar with filings, petitions, case management, and interviewing. Excellent research, documentation, reporting abilities, outstanding communication and presentation skills. Predisposed to procedural and methodological approaches to problem solving and analysis. Detail oriented with a demonstrated commitment to excellent customer service. Core Qualifications LexisNexis, Westlaw, Concordance, CaseMap Knowledge of Local, State and Federal laws Principles and Practices of Legal Communication Court Procedures/Processes Results-oriented Client-focused Interview Techniques and Methods Word, Excel, PowerPoint, Access, Project Experience Information Technology Coordinator , 01/2014 - Current Company Name - City , State Worked across all levels of the organization to support the Corporate Information Officer (CIO) and the Senior Leadership Team. Enable the CIO and Senior Leadership Team to effectively and efficiently execute their duties by continuously managing, maintaining appointment calendars, and documentation of forecasted project plans/milestones, communications derived from their initiatives, commitments, and ongoing management functions. Single Point of Contact (SPOC) for in-house Information Technology Operations Assessment. Maintain client files, vendor files and deal sensitively with confidential material and general office management. Support business resiliency management program (BRM) in developing key principles and scope documentation. Support IT communication and employee engagement by working cross-functionally to develop and organize IT Town halls and other functions. Gather and analyze data to understand and assist in improving IT business communication, and functions. Collect, compile and interpret data as it relates to business critical vulnerabilities. Self-directed, detail oriented, outstanding organizational skills coupled with excellent task and time management skills. Executive Assistant, Contractor , 01/2013 - 09/2013 Company Name - City , State Key executive support person in the management, coordination, and implementation of the operations of the Quality department; responsible for interacting on behalf of several Vice Presidents with all elements of the department and to foster productive relationships among key executives. Organized, managed, and executed initial and follow-up communications, travel, facilities set-up, programs and program participants. Oversaw the management of the Vice President's calendar and relieved him of managerial detail including, but not limited to, scheduling, rescheduling, and prioritizing as needed. On-boarded and separate employees. Governed computer hardware, software, computer peripheral equipment procurement and ensured set up of employee hardware. Legal Administrative Supervisor , 10/2006 - 07/2012 Company Name - City , State Coordinated the support function in the Law School Division, Chicago Office. Supervised temporary staff, performed administrative personnel related activities, monitored workflow, supervised and oriented new employees, and ensured efficiency of work processes. Supported the Vice President of Sales, Director of Sales and several Attorneys within the law school organization and assisted with projects as needed. Established work priorities, supervised, motivated and evaluated the work of assigned staff. Prepared reports regarding workflow management and other business operations within the office. Performed timekeeping, other administrative functions and coordinated the completion of timely performance appraisals. Conducted research, organized data, generated reports, prepared correspondence, documents and presentations for attorneys and senior management. Responsible for coordination of all client meetings: developed a tracking system to ensure timely and appropriate scheduling, created meeting materials including spreadsheets, handouts and executive summaries and ensured successful follow-up on action items resulting from meetings. Education 2014 College of Lake County - City , State CFTC - Computer Forensics Technician Certification Computer Forensics 2014 College of Lake County - City , State CFAC - Computer Forensics Analyst Certification Computer Forensics 2013 College of Lake County - City , State Certificate of Completion, Paralegal Studies Legal Approved by the American Bar Association 2008 Strayer University - State Bachelor of Science Computer Information Systems InfoSec Computer Information Systems, Emphasis in InfoSec Graduated Summa Cum Laude Certificate of Completion, Cisco Studies Training for Cisco; CCNA, CCNA-Security, CCNA-Voice, (Microtrain, Lombard, IL) – 2012 – 2013 Encase and FTK Certification Candiate (Training for Encase and FTK Certification) – 2016 Professional Affiliations Member, Illinois Paralegal Association ' Member, National Federation of Paralegal Association Member, Cook County Bar Association Member, Lake County Bar Association Skills Executive and Legal Support, Business Analysis, Strong Communication Skills, Business Operations, Detail oriented, Documentation and Time Management, Information Technology and Technical Support, Leadership, Legal Terminology, Managerial Experience, Meeting Organizational Skills, Advanced Problem-solving Skills, Paralegal , Performance appraisals, Personnel, Presentations, Processes, Procurement, Project Management, LR&W, Westlaw, LexisNexis
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME641336035" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_641336035_1_417423465" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="641336035FNAM1"> </span> <span> </span> <span class="field" id="641336035LNAM1"> INFORMATION TECHNOLOGY COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM641336037" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM641336037"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336037_1_417423475" style="padding-top:0px;"> <div class="field singlecolumn" id="641336037FRFM1"> <p align="LEFT"> Highly talented and accomplished Paralegal with extensive experience in investigative and online legal research. More than 5 years of experience working in the legal field. Knowledgeable in all aspects of case preparation and representation, previous court experience, familiar with filings, petitions, case management, and interviewing. Excellent research, documentation, reporting abilities, outstanding communication and presentation skills. Predisposed to procedural and methodological approaches to problem solving and analysis. Detail oriented with a demonstrated commitment to excellent customer service. </p> </div> </div> </div> <div class="section" id="SECTION_HILT641336038" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT641336038"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336038_1_417423477" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="641336038SKC11"> <ul> <li> LexisNexis, Westlaw, Concordance, CaseMap</li> <li> Knowledge of Local, State and Federal laws</li> <li> Principles and Practices of Legal Communication</li> <li> Court Procedures/Processes</li> </ul> </td> <td class="field twocol_2" id="641336038SKC21"> <ul> <li> Results-oriented</li> <li> Client-focused</li> <li> Interview Techniques and Methods</li> <li> Word, Excel, PowerPoint, Access, Project</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR641336039" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR641336039"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336039_1_417423467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="641336039JTIT1"> Information Technology Coordinator</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="641336039JSTD1"> 01/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="641336039EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="641336039COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="641336039JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336039JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="641336039JDES1" itemprop="description"> <ul> <li> Worked across all levels of the organization to support the Corporate Information Officer (CIO) and the Senior Leadership Team.</li> <li> Enable the CIO and Senior Leadership Team to effectively and efficiently execute their duties by continuously managing, maintaining appointment calendars, and documentation of forecasted project plans/milestones, communications derived from their initiatives, commitments, and ongoing management functions.</li> <li> Single Point of Contact (SPOC) for in-house Information Technology Operations Assessment.</li> <li> Maintain client files, vendor files and deal sensitively with confidential material and general office management.</li> <li> Support business resiliency management program (BRM) in developing key principles and scope documentation.</li> <li> Support IT communication and employee engagement by working cross-functionally to develop and organize IT Town halls and other functions.</li> <li> Gather and analyze data to understand and assist in improving IT business communication, and functions.</li> <li> Collect, compile and interpret data as it relates to business critical vulnerabilities.</li> <li> Self-directed, detail oriented, outstanding organizational skills coupled with excellent task and time management skills.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336039_2_417423468" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="641336039JTIT2"> Executive Assistant, Contractor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="641336039JSTD2"> 01/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="641336039EDDT2"> 09/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="641336039COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="641336039JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336039JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="641336039JDES2" itemprop="description"> <ul> <li> Key executive support person in the management, coordination, and implementation of the operations of the Quality department; responsible for interacting on behalf of several Vice Presidents with all elements of the department and to foster productive relationships among key executives.</li> <li> Organized, managed, and executed initial and follow-up communications, travel, facilities set-up, programs and program participants.</li> <li> Oversaw the management of the Vice President's calendar and relieved him of managerial detail including, but not limited to, scheduling, rescheduling, and prioritizing as needed.</li> <li> On-boarded and separate employees.</li> <li> Governed computer hardware, software, computer peripheral equipment procurement and ensured set up of employee hardware.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336039_3_417423470" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="641336039JTIT3"> Legal Administrative Supervisor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="641336039JSTD3"> 10/2006</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="641336039EDDT3"> 07/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="641336039COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="641336039JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336039JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="641336039JDES3" itemprop="description"> <ul> <li> Coordinated the support function in the Law School Division, Chicago Office.</li> <li> Supervised temporary staff, performed administrative personnel related activities, monitored workflow, supervised and oriented new employees, and ensured efficiency of work processes.</li> <li> Supported the Vice President of Sales, Director of Sales and several Attorneys within the law school organization and assisted with projects as needed.</li> <li> Established work priorities, supervised, motivated and evaluated the work of assigned staff.</li> <li> Prepared reports regarding workflow management and other business operations within the office.</li> <li> Performed timekeeping, other administrative functions and coordinated the completion of timely performance appraisals.</li> <li> Conducted research, organized data, generated reports, prepared correspondence, documents and presentations for attorneys and senior management.</li> <li> Responsible for coordination of all client meetings: developed a tracking system to ensure timely and appropriate scheduling, created meeting materials including spreadsheets, handouts and executive summaries and ensured successful follow-up on action items resulting from meetings.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC641336040" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC641336040"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336040_1_417423473" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="641336040GRYR1"> 2014</span> <span> </span> <span class="companyname companyname_educ" id="641336040SCHO1" itemprop="name"> College of Lake County</span> <span> - </span> <span class="joblocation jobcity" id="641336040SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336040SSTA1"> State</span> <span class="joblocation jobstate" id="641336040SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE1" itemprop="name"> CFTC - Computer Forensics Technician Certification</span> <span> </span> <span class="programline" id="641336040STUY1"> Computer Forensics</span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336040_2_417423472" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="641336040GRYR2"> 2014</span> <span> </span> <span class="companyname companyname_educ" id="641336040SCHO2" itemprop="name"> College of Lake County</span> <span> - </span> <span class="joblocation jobcity" id="641336040SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336040SSTA2"> State</span> <span class="joblocation jobstate" id="641336040SCNT2"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE2" itemprop="name"> CFAC - Computer Forensics Analyst Certification</span> <span> </span> <span class="programline" id="641336040STUY2"> Computer Forensics</span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336040_3_417423474" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="641336040GRYR3"> 2013</span> <span> </span> <span class="companyname companyname_educ" id="641336040SCHO3" itemprop="name"> College of Lake County</span> <span> - </span> <span class="joblocation jobcity" id="641336040SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="641336040SSTA3"> State</span> <span class="joblocation jobstate" id="641336040SCNT3"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE3" itemprop="name"> Certificate of Completion, Paralegal Studies</span> <span> </span> <span class="programline" id="641336040STUY3"> Legal</span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM3"> <p align="LEFT"> Approved by the American Bar Association</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336040_4_417423471" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="641336040GRYR4"> 2008</span> <span> </span> <span class="companyname companyname_educ" id="641336040SCHO4" itemprop="name"> Strayer University</span> <span> - </span> <span class="joblocation jobcity" id="641336040SCIT4"> </span> <span class="joblocation jobstate" id="641336040SSTA4"> State</span> <span class="joblocation jobstate" id="641336040SCNT4"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE4" itemprop="name"> Bachelor of Science</span> <span> </span> <span class="programline" id="641336040STUY4"> Computer Information Systems InfoSec</span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM4"> <p align="LEFT"> Computer Information Systems, Emphasis in InfoSec</p> <p align="LEFT"> Graduated Summa Cum Laude</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336040_5_417472135" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE5" itemprop="name"> Certificate of Completion, Cisco Studies</span> <span class="programline" id="641336040STUY5"> </span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM5"> <p align="LEFT"> Training for Cisco; CCNA, CCNA-Security, CCNA-Voice, (Microtrain, Lombard, IL) – 2012 – 2013</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_641336040_6_417471524" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="641336040DGRE6" itemprop="name"> Encase and FTK Certification Candiate</span> <span class="programline" id="641336040STUY6"> </span> </span> <span class="paddedline"> <span class="field" id="641336040FRFM6"> <p align="LEFT"> (Training for Encase and FTK Certification) – 2016</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL641336041" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL641336041"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336041_1_417423476" style="padding-top:0px;"> <div class="field singlecolumn" id="641336041FRFM1"> <p align="LEFT"> Member, Illinois Paralegal Association ' Member, National Federation of Paralegal Association</p> <p align="LEFT"> Member, Cook County Bar Association Member, Lake County Bar Association </p> </div> </div> </div> <div class="section" id="SECTION_SKLL641336042" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL641336042"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_641336042_1_417423478" style="padding-top:0px;"> <div class="field singlecolumn" id="641336042FRFM1"> <p align="LEFT"> Executive and Legal Support, Business Analysis, Strong Communication Skills, Business Operations, Detail oriented, Documentation and Time Management, Information Technology and Technical Support, Leadership, Legal Terminology, Managerial Experience, Meeting Organizational Skills, Advanced Problem-solving Skills, Paralegal , Performance appraisals, Personnel, Presentations, Processes, Procurement, Project Management, LR&amp;W, Westlaw, LexisNexis</p> </div> </div> </div> </div>
INFORMATION-TECHNOLOGY
34,953,092
CORPORATE BANKING ASSISTANT, INTERN Objective Dynamic and self-motivated Financial Data Analyst with diverse expertise in programming, mathematics and finance. Has extensive experience of assisting in the development and upgrading of database systems and analytical techniques. A quick learner who can absorb new ideas and can communicate clearly and effectively. Skills Programming Language: C/C++, Python, MATLAB, SQL, R, LUA, VBA Machine Learning: Supervised Learning, Unsupervised Learning, Deep Neural Networks Finance: Corporate Banking, Financial Forecasting, Financial Analysis Language: English, Chinese Experience Corporate Banking Assistant, Intern May 2015 to August 2015 Company Name - City , State Wrote commercial mortgage recommendation reports for risk management, including properties appraisals, cash flow analysis, asset coverage analysis, RAROC analysis and sensitivity analysis.  Researched U.S small medium enterprises using SQL for novel financial products. Made recommendation to senior management with the most profitable industry and company size. Optimized commercial loan clients information management by developing Updatable Documentation Notification System using VBA , and considerably improved efficiency of loan department. Office Assisant, Intern June 2012 to August 2012 Company Name - City , State Developed customers feedback system using VBA to optimize working procedures, and improved working efficiency for Low Interest Rate Bond Team by 20%. Updated standardized procedures by interviewing employees and building statistic model, and enhanced productivity of the division. Undergraduate Researcher March 2011 to May 2012 Company Name - City , State Created image classification solutions by differentiating background and size of target objects, and improved image processing speed by 30% as well as cut down the research cost. Labeled out wild animals's body coordinates on images, and assisted in developing supervised machine learning algorithm for Computational and Informatics Tools for Collaborative Wildlife Monitoring Program. Assistant Analyst, Intern June 2010 to July 2010 Company Name - City , State Researched China mobile market by gathering annual mobile productivity data from Ministry of Industry and Information Technology of China, as well as assisted in edition of industry report based on analysis from JP Morgan and Bloomberg. Participated in the financial due-diligence of Benshan Media and its subsidiary companies, and developed a time-saving method for the re-organization process to different target companies. Education Master of Science : Computer Engineering , 2016 University of Missouri-Columbia - City , State , USA Graduate Research Assistantships GPA: 3.46/4.0 Bachelor of Science : Finance and Banking , 2013 University of Missouri-Columbia - City , State , USA Minor in Mathematics Vice President of Chinese Business Student Association
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME750402747" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_750402747_1_486188545" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="750402747FNAM1"> </span> <span> </span> <span class="field" id="750402747LNAM1"> CORPORATE BANKING ASSISTANT, INTERN</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM750402748" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM750402748"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750402748_1_486526956" style="padding-top:0px;"> <div class="field singlecolumn" id="750402748FRFM1"> <span class=""> Dynamic and self-motivated Financial Data Analyst with diverse expertise in programming, mathematics and finance. Has extensive experience of assisting in the development and upgrading of database systems and analytical techniques. A quick learner who can absorb new ideas and can communicate clearly and effectively.</span> </div> </div> </div> <div class="section" id="SECTION_SKLL753246384" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL753246384"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_753246384_1_488084644" style="padding-top:0px;"> <div class="field singlecolumn" id="753246384FRFM1"> <ul> <li> Programming Language: C/C++, Python, MATLAB, SQL, R, LUA, VBA</li> <li> Machine Learning: Supervised Learning, Unsupervised Learning, Deep Neural Networks</li> <li> Finance: Corporate Banking, Financial Forecasting, Financial Analysis</li> <li> Language: English, Chinese</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR750922805" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR750922805"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750922805_1_486838789" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750922805JTIT1"> Corporate Banking Assistant, Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="750922805JSTD1"> May 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="750922805EDDT1"> August 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750922805COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="750922805JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750922805JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="750922805JDES1" itemprop="description"> <ul> <li> Wrote commercial mortgage recommendation reports for risk management, including properties appraisals, cash flow analysis, asset coverage analysis, RAROC analysis and sensitivity analysis. </li> <li> Researched U.S small medium enterprises using SQL for novel financial products. Made recommendation to senior management with the most profitable industry and company size.</li> <li> Optimized commercial loan clients information management by developing Updatable Documentation Notification System using VBA , and considerably improved efficiency of loan department.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750922805_2_487933721" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750922805JTIT2"> Office Assisant, Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="750922805JSTD2"> June 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="750922805EDDT2"> August 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750922805COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="750922805JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750922805JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="750922805JDES2" itemprop="description"> <ul> <li> Developed customers feedback system using VBA to optimize working procedures, and improved working efficiency for Low Interest Rate Bond Team by 20%.</li> <li> Updated standardized procedures by interviewing employees and building statistic model, and enhanced productivity of the division.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750922805_3_487936538" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750922805JTIT3"> Undergraduate Researcher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="750922805JSTD3"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="750922805EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750922805COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="750922805JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750922805JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="750922805JDES3" itemprop="description"> <ul> <li> Created image classification solutions by differentiating background and size of target objects, and improved image processing speed by 30% as well as cut down the research cost.</li> <li> Labeled out wild animals's body coordinates on images, and assisted in developing supervised machine learning algorithm for Computational and Informatics Tools for Collaborative Wildlife Monitoring Program.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750922805_4_487949144" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="750922805JTIT4"> Assistant Analyst, Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="750922805JSTD4"> June 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="750922805EDDT4"> July 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="750922805COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="750922805JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="750922805JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="750922805JDES4" itemprop="description"> <ul> <li> Researched China mobile market by gathering annual mobile productivity data from Ministry of Industry and Information Technology of China, as well as assisted in edition of industry report based on analysis from JP Morgan and Bloomberg.</li> <li> Participated in the financial due-diligence of Benshan Media and its subsidiary companies, and developed a time-saving method for the re-organization process to different target companies.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC750402744" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC750402744"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_750402744_1_486531475" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="750402744DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="750402744STUY1"> Computer Engineering</span> <span> , </span> <span class="jobdates" id="750402744GRYR1"> 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="750402744SCHO1" itemprop="name"> University of Missouri-Columbia</span> <span> - </span> <span class="joblocation jobcity" id="750402744SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="750402744SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="750402744SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="750402744FRFM1"> <ul> <li> Graduate Research Assistantships</li> <li> GPA: 3.46/4.0</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_750402744_2_486532647" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="750402744DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="750402744STUY2"> Finance and Banking</span> <span> , </span> <span class="jobdates" id="750402744GRYR2"> 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="750402744SCHO2" itemprop="name"> University of Missouri-Columbia</span> <span> - </span> <span class="joblocation jobcity" id="750402744SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="750402744SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="750402744SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="750402744FRFM2"> <ul> <li> <span class=""> Minor in Mathematics</span> </li> <li> <span class=""> <font color="#0000ff"> </font> </span> Vice President of Chinese Business Student Association</li> </ul> </span> </span> </div> </div> </div> </div>
BANKING
13,405,733
DIRECTOR OF INFORMATION TECHNOLOGY Professional Summary Dynamic Information Technology Manager with 13 years of IT leadership experience including oversight of infrastructure, application support and cybersecurity services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Successful in motivating teams to meet demanding timelines by utilizing critical thinking, resource and conflict management and facilitating stakeholder engagement. Innovative and driven with passion for delivering forward thinking, emerging trend technologies. Skills Agile framework Business intelligence Change management Collaboration Conflict resolution Critical thinking Data migration Information technology management Insurance ITIL Organization and time management Perl Problem-solving Project lifecycle management Project management and leadership Python Risk assessment Salesforce Admin and CRM SDLC Six Sigma SQL (Microsoft and Oracle) Excellent Verbal and written communication Agile, Functional, Project leadership,Written communication AI, Information technology, Project Management Budgeting, Insurance, Python Budgets, ITIL, Quality Budget, Leadership, Research Business intelligence, Marketing, Risk assessment Business process re-engineering, Access, Sales Change management, Excel, Scheduling Conflict resolution, Migration, SDLC Critical thinking, Network design, Six Sigma CRM, Next, Software development Clients, Optimization, SQL Client, Oracle, Staffing Data collection, Perl, Strategic Data migration, Problem-solving, Time management Databases, Processes, Upgrades Designing, Producing, Upgrade Senior management, Profit, Vision Work History Director of Information Technology , 11/2012 to Current Company Name – City , State Develops, tracks and controls long-term information technology operating budgets and cost and benefit analyses for IT spending initiatives. Leads and assists technical upgrade projects for clients by coordinating with consultants and developers for data migration and integrations. Coordinates with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. Reviews and assesses architecture design, implementation, testing and deployment needs to identify project requirements and reduce costs 18%. Plays key role in on-going network design, reevaluation and optimization to keep pace with company growth. Senior Consulting IT Program Manager , 12/2014 to 12/2020 Company Name – City , State Managed and implemented concurrent projects relating to business process re-engineering, software development and upgrades to foster productivity, throughput, and end-user engagement. Performed program research and analyzed data collection to develop cost estimates and budgets. Identified system needs and designed processes to support business requirements. Collaborated with clients to understand technology staffing requirements and improved productivity while reducing staffing and operational costs by 15%. Performed risk assessment of stakeholders, senior management, organization, infrastructure, and ITIL governance to effectively plan, develop, and manage schedules, resources, and costs. Launched Salesforce data cleansing, migration, and integration programs to aid in gathering functional and business requirements to support team, and mitigate risks. Integrated agile methodologies, emerging AI, digital, and social media technologies into end-user experience to foster adoption, continued engagement and increase sales profit levels 30%. Executed coordinated project leadership, efficient resource and budget utilization, schedule adherence, implementation of application software, training end users, and problem-solving across multiple product lines. Business Products Specialist , 05/2008 to 11/2012 Company Name – City , State Developed and fostered relationships with business owners and key executives to assess dynamic risk mitigation and business insurance needs and deliver solutions. Successfully managed internal & external stakeholder engagement to aid in process and resource improvements to align strategic and industry compliance objectives. Recorded and integrated CRM data in Salesforce from previous Access and Excel databases, streamlining analysis procedures for efficiency and accuracy. Planned and executed events and marketing programs, producing 40% of goal of qualified leads. Exceeded sales goal 12% by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally. Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue. Product Design Project Team Lead , 11/2000 to 06/2004 Company Name – City , State Demonstrated efficacy throughout project & product life cycles in applying flexible change management deliverables including training, communications, and stakeholder engagement to increase end-user adoption of project implementations. Supervised four (4) concurrent projects for 16 & 17 Next Gen nuclear core clients in Brazil and South Korea by coordinating planning, designing, testing, budgeting and scheduling tasks. Developed implementation methodologies to rein in project costs while meeting key milestones. Provided accurate, detailed quality assessments based on project drawings and technical specifications. Education Certified Associate in Project Management (CAPM) – #2743884, Expires : Expected in 2028 2021 Master of Science : Information Technology Management , 2019 Western Governors University - City , State Bachelor of Science : Business Administration and Management, Marketing and Management, International Business , 2004 University Of South Carolina - Columbia - State Affiliations Project Management Institute (PMI) – # 6203883, Current Member Certifications Certified [Job Title] , [Company Name] - [Timeframe]
<div class="MPR skn-cbg2 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section firstsection" id="SECTION_NAME2dc1052e-2fbd-4e9c-ad48-526af0f656bf" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_2dc1052e-2fbd-4e9c-ad48-526af0f656bf_1_8241f8ef-7eea-4ac1-835a-70b6f243383c" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="2dc1052e-2fbd-4e9c-ad48-526af0f656bfFNAM1"> </span> <span> </span> <span class="field" id="2dc1052e-2fbd-4e9c-ad48-526af0f656bfLNAM1"> DIRECTOR OF INFORMATION TECHNOLOGY</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM4e44363c-2da6-4b9a-8aae-70040db30384" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM4e44363c-2da6-4b9a-8aae-70040db30384"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_4e44363c-2da6-4b9a-8aae-70040db30384_1_6cb30c5f-3dad-4c98-9f28-c10cdd9775fd" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="4e44363c-2da6-4b9a-8aae-70040db30384FRFM1"> <p> Dynamic Information Technology Manager with 13 years of IT leadership experience including oversight of infrastructure, application support and cybersecurity services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Successful in motivating teams to meet demanding timelines by utilizing critical thinking, resource and conflict management and facilitating stakeholder engagement. Innovative and driven with passion for delivering forward thinking, emerging trend technologies.</p> </div> </div> </div> <div class="section" id="SECTION_HILTbc80bdc4-db64-41e1-adcd-72ac5b6ffa6a" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILTbc80bdc4-db64-41e1-adcd-72ac5b6ffa6a"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_bc80bdc4-db64-41e1-adcd-72ac5b6ffa6a_1_48ea7c98-db97-4c39-96bc-c238cf0e0c01" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="bc80bdc4-db64-41e1-adcd-72ac5b6ffa6aSKC11"> <ul> <li> Agile framework</li> <li> Business intelligence</li> <li> Change management</li> <li> Collaboration</li> <li> Conflict resolution</li> <li> Critical thinking</li> <li> Data migration</li> <li> Information technology management</li> <li> Insurance</li> <li> ITIL</li> <li> Organization and time management</li> <li> Perl</li> <li> Problem-solving</li> <li> Project lifecycle management</li> <li> Project management and leadership</li> <li> Python</li> <li> Risk assessment</li> <li> Salesforce Admin and CRM</li> <li> SDLC</li> <li> Six Sigma</li> </ul> </td> <td class="field twocol_2" id="bc80bdc4-db64-41e1-adcd-72ac5b6ffa6aSKC21"> <ul> <li> SQL (Microsoft and Oracle)</li> <li> Excellent Verbal and written communication</li> <li> Agile, Functional, Project leadership,Written communication</li> <li> AI, Information technology, Project Management</li> <li> Budgeting, Insurance, Python</li> <li> Budgets, ITIL, Quality</li> <li> Budget, Leadership, Research</li> <li> Business intelligence, Marketing, Risk assessment</li> <li> Business process re-engineering, Access, Sales</li> <li> Change management, Excel, Scheduling</li> <li> Conflict resolution, Migration, SDLC</li> <li> Critical thinking, Network design, Six Sigma</li> <li> CRM, Next, Software development</li> <li> Clients, Optimization, SQL</li> <li> Client, Oracle, Staffing</li> <li> Data collection, Perl, Strategic</li> <li> Data migration, Problem-solving, Time management</li> <li> Databases, Processes, Upgrades</li> <li> Designing, Producing, Upgrade</li> <li> Senior management, Profit, Vision</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRb2872a42-2016-4bd0-a7cb-ddc9030a2be7" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRb2872a42-2016-4bd0-a7cb-ddc9030a2be7"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b2872a42-2016-4bd0-a7cb-ddc9030a2be7_1_a6478d57-3ab9-479b-8ec9-f08de57d14a3" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JTIT1"> Director of Information Technology</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTD1"> 11/2012</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7EDDT1"> <span class="jobdates" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7COMP1" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCNT1"> </span> <br/> </span> <span class="jobline" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JDES1" itemprop="description"> <ul> <li> Develops, tracks and controls long-term information technology operating budgets and cost and benefit analyses for IT spending initiatives.</li> <li> Leads and assists technical upgrade projects for clients by coordinating with consultants and developers for data migration and integrations.</li> <li> Coordinates with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.</li> <li> Reviews and assesses architecture design, implementation, testing and deployment needs to identify project requirements and reduce costs 18%.</li> <li> Plays key role in on-going network design, reevaluation and optimization to keep pace with company growth.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b2872a42-2016-4bd0-a7cb-ddc9030a2be7_2_7b4b7ce5-5ec8-4802-9421-9a9bfa84b2be" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JTIT2"> Senior Consulting IT Program Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTD2"> 12/2014</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7EDDT2"> 12/2020</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7COMP2" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCNT2"> </span> <br/> </span> <span class="jobline" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JDES2" itemprop="description"> <ul> <li> Managed and implemented concurrent projects relating to business process re-engineering, software development and upgrades to foster productivity, throughput, and end-user engagement.</li> <li> Performed program research and analyzed data collection to develop cost estimates and budgets.</li> <li> Identified system needs and designed processes to support business requirements.</li> <li> Collaborated with clients to understand technology staffing requirements and improved productivity while reducing staffing and operational costs by 15%.</li> <li> Performed risk assessment of stakeholders, senior management, organization, infrastructure, and ITIL governance to effectively plan, develop, and manage schedules, resources, and costs.</li> <li> Launched Salesforce data cleansing, migration, and integration programs to aid in gathering functional and business requirements to support team, and mitigate risks.</li> <li> Integrated agile methodologies, emerging AI, digital, and social media technologies into end-user experience to foster adoption, continued engagement and increase sales profit levels 30%.</li> <li> Executed coordinated project leadership, efficient resource and budget utilization, schedule adherence, implementation of application software, training end users, and problem-solving across multiple product lines.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b2872a42-2016-4bd0-a7cb-ddc9030a2be7_3_4221044a-2be3-4cf2-ba78-283c3e3eef46" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JTIT3"> Business Products Specialist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTD3"> 05/2008</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7EDDT3"> 11/2012</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7COMP3" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCNT3"> </span> <br/> </span> <span class="jobline" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JDES3" itemprop="description"> <ul> <li> Developed and fostered relationships with business owners and key executives to assess dynamic risk mitigation and business insurance needs and deliver solutions.</li> <li> Successfully managed internal &amp; external stakeholder engagement to aid in process and resource improvements to align strategic and industry compliance objectives.</li> <li> Recorded and integrated CRM data in Salesforce from previous Access and Excel databases, streamlining analysis procedures for efficiency and accuracy.</li> <li> Planned and executed events and marketing programs, producing 40% of goal of qualified leads.</li> <li> Exceeded sales goal 12% by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally.</li> <li> Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_b2872a42-2016-4bd0-a7cb-ddc9030a2be7_4_d5c5fc21-8ed7-4361-a2ef-2a7da62d3f0e" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JTIT4"> Product Design Project Team Lead</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTD4"> 11/2000</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7EDDT4"> 06/2004</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7COMP4" itemprop="name"> Company Name</span> <span> <span> – </span> </span> <span class="joblocation jobcity" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JCNT4"> </span> <br/> </span> <span class="jobline" id="b2872a42-2016-4bd0-a7cb-ddc9030a2be7JDES4" itemprop="description"> <ul> <li> Demonstrated efficacy throughout project &amp; product life cycles in applying flexible change management deliverables including training, communications, and stakeholder engagement to increase end-user adoption of project implementations.</li> <li> Supervised four (4) concurrent projects for 16 &amp; 17 Next Gen nuclear core clients in Brazil and South Korea by coordinating planning, designing, testing, budgeting and scheduling tasks.</li> <li> Developed implementation methodologies to rein in project costs while meeting key milestones.</li> <li> Provided accurate, detailed quality assessments based on project drawings and technical specifications.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC22ec5c2a-2910-4b3e-9ee2-6a83f965eb58" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC22ec5c2a-2910-4b3e-9ee2-6a83f965eb58"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_22ec5c2a-2910-4b3e-9ee2-6a83f965eb58_1_6be59ec9-798d-44ed-985d-4f3ff67277a4" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58DGRE1" itemprop="name"> Certified Associate in Project Management (CAPM) – #2743884, Expires</span> <span> : </span> <span class="programline" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58STUY1"> </span> <span> Expected in </span> <span format="%m/%Y" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58GRYR1"> 2028</span> <br/> </span> <span class="field" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_22ec5c2a-2910-4b3e-9ee2-6a83f965eb58_2_99a4fb8f-5da4-417b-8d34-b6f6748b7f4f" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58DGRE2" itemprop="name"> </span> <span class="programline" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58STUY2"> </span> <span format="%m/%Y" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58GRYR2"> 2021</span> <br/> </span> <span class="field" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_22ec5c2a-2910-4b3e-9ee2-6a83f965eb58_3_117c1908-5ea4-467e-bd9c-a3a19f2eb411" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58DGRE3" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58STUY3"> Information Technology Management</span> <span> , </span> <span format="%m/%Y" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58GRYR3"> 2019</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SCHO3" itemprop="name"> Western Governors University</span> <span> - </span> <span class="joblocation jobcity" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SSTA3"> State</span> <br/> </span> <span class="field" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58FRFM3"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_22ec5c2a-2910-4b3e-9ee2-6a83f965eb58_4_dbd14bfd-e46c-420e-874d-8ae44b8cec73" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58DGRE4" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58STUY4"> Business Administration and Management, Marketing and Management, International Business</span> <span> , </span> <span format="%m/%Y" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58GRYR4"> 2004</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SCHO4" itemprop="name"> University Of South Carolina - Columbia</span> <span> - </span> <span class="joblocation jobcity" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SCIT4"> </span> <span class="joblocation jobstate" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58SSTA4"> State</span> <br/> </span> <span class="field" id="22ec5c2a-2910-4b3e-9ee2-6a83f965eb58FRFM4"> </span> </div> </div> </div> <div class="section" id="SECTION_AFILef88b1c2-6bab-41e4-b40d-8fbbe30f5efd" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFILef88b1c2-6bab-41e4-b40d-8fbbe30f5efd"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ef88b1c2-6bab-41e4-b40d-8fbbe30f5efd_1_585d8da1-6df7-4d74-805c-b601f60b5ab0" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="ef88b1c2-6bab-41e4-b40d-8fbbe30f5efdFRFM1"> Project Management Institute (PMI) – # 6203883, Current Member</div> </div> </div> <div class="section" id="SECTION_CERT96adcc2f-1c96-4274-87d1-b2dc73676e96" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT96adcc2f-1c96-4274-87d1-b2dc73676e96"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_96adcc2f-1c96-4274-87d1-b2dc73676e96_1_c6ea1601-b58e-41cd-b54f-a02f573b731e" style="padding-top:0px;"> <div class="field singlecolumn" id="96adcc2f-1c96-4274-87d1-b2dc73676e96FRFM1"> <ul> <li> Certified <span class="ttc_token" style="color:#468ae5"> [Job Title]</span> , <span class="ttc_token" style="color:#468ae5"> [Company Name]</span> - <span class="ttc_token" style="color:#468ae5"> [Timeframe]</span> </li> </ul> </div> </div> </div> </div>
INFORMATION-TECHNOLOGY
17,510,973
CONTACT CENTER SPECIALIST Summary Accomplished and dedicated Customer Service and Administrative professional with over 10 years' experience in the non-profit, finance and healthcare fields. Proven track record of building rapport and establishing lasting relationships with clients and patients. Reliable, trustworthy and driven, with strong time management organizational abilities. Highlights Healthcare Finance Policy/account changes Service-oriented Empathetic listener Energetic work attitude Client relations development Proactive problem solver Accomplishments Attained Top Performer at the GW Medical Faculty Associates status many times in the areas of call volume, attendance and punctuality, call answering time and personal accommodations from patients and clients.  ​ Exceeded the National Automobile Dealers Association incoming rollover goals by increasing company's assets in rollovers by 55%.   Experience 12/2015 to 12/2016 Contact Center Specialist Company Name - City , State Provided stellar customer service in all aspects of scheduling, including making, canceling, and rescheduling appointments based on appointment guidelines by department. Answered high-volume patient and provider calls (average 90 - 160 calls daily) in a proficient and exemplary manner. Processed requests submitted by clinical staff and team members in all applicable systems. Reviewed chart documents thoroughly and accurately to determine needs of patients.  Managed calls in an organized manner, including trouble shooting issues and actively problem solving. Successfully tested the implementation of guided scheduling for the Department of Medicine Specialties.  Assisted with management with various projects as assigned.  05/2011 to 11/2013 Plan Information Call Center Manager Company Name - City , State Managed day-to-day operations of Call Center including training staff, management of daily tasks and special projects and department scheduling. Promoted client retention through exemplary customer service skills including onboarding new and conversion clients as well as serving as point of contact for existing clients. Supported and provided superior service to high volume call center via phones, e-mails and faxes as a receiver and caller; vectoring of incoming calls to receive more sensitive and complicated client issues. Provided telephone and web-based client training for plan administrators on new policies, procedures, and regulations. Assisted the Plan Information and Senior Specialists with more difficult phone call inquiries; responsible for training new Plan Information and Senior Specialists. Proactively managed incoming rollovers into NADART from the first lead to successful acquisition of assets. Other positions held within association: Senior Plan Information Specialist and Compliance Analyst 11/2006 to 05/2011 Plan Administration Specialist Company Name - City , State Administered all aspects of NADART plans including preparing, verifying and posting employee and employer contributions, earnings and fees. Communicated effectively with Plan Administrators to train on daily processing activities. Assist with all inquiries by Plan Administrators over the phone and respond to all written correspondence. Processed account reversals, commonly controlled transfers, affiliated transfers and evaluate and process rehired employees. Provided administrative support assistance, i.e. letters, reports, mailings, copies, proofreading, etc. Used a comprehensive understanding of company policies, procedures, and operations in order to perform a variety of administrative duties. Education September 2017 A.S. Degree : Business Administration Southern New Hampshire University Business Administration National Honor Society/Leadership and Success, Sigma Alpha Pi April 2017 Currently working toward an Career Certificate in Medical Terminology Penn Foster Career School Skills 10 key calculator, administrative duties, administrative support, Call Center, conversion, clients, customer service skills, documentation, faxes, letters, Medical Terminology, MS Office Suite, Word, Excel, PowerPoint, Outlook, multi-line telephone phone System, problem solving, proofreading, scanners, scheduling, trouble shooting, vectoring, web browsing, Xerox copiers
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME908740076" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_908740076_1_596344526" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="908740076FNAM1"> </span> <span> </span> <span class="field" id="908740076LNAM1"> CONTACT CENTER SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM908740078" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM908740078"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740078_1_596344534" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="908740078FRFM1"> Accomplished and dedicated Customer Service and Administrative professional with over 10 years' experience in the non-profit, finance and healthcare fields. Proven track record of building rapport and establishing lasting relationships with clients and patients. Reliable, trustworthy and driven, with strong time management organizational abilities.</div> </div> </div> <div class="section" id="SECTION_HILT908740079" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT908740079"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740079_1_596345802" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="908740079SKC11"> <ul> <li> Healthcare</li> <li> Finance</li> <li> Policy/account changes</li> <li> Service-oriented</li> </ul> </td> <td class="field twocol_2" id="908740079SKC21"> <ul> <li> Empathetic listener</li> <li> Energetic work attitude</li> <li> Client relations development</li> <li> Proactive problem solver</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM908740080" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM908740080"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740080_1_596347299" style="padding-top:0px;"> <div class="field singlecolumn" id="908740080FRFM1"> <div> Attained Top Performer at the GW Medical Faculty Associates status many times in the areas of call volume, attendance and punctuality, call answering time and personal accommodations from patients and clients. </div> <div> ​</div> <div> Exceeded the National Automobile Dealers Association incoming rollover goals by increasing company's assets in rollovers by 55%.</div> <div>  </div> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_EXPR908740081" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR908740081"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740081_1_596344528" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="908740081JSTD1"> 12/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="908740081EDDT1"> 12/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="908740081JTIT1"> Contact Center Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="908740081COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="908740081JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="908740081JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="908740081JDES1" itemprop="description"> <ul> <li> Provided stellar customer service in all aspects of scheduling, including making, canceling, and rescheduling appointments based on appointment guidelines by department.</li> <li> Answered high-volume patient and provider calls (average 90 - 160 calls daily) in a proficient and exemplary manner.</li> <li> Processed requests submitted by clinical staff and team members in all applicable systems.<br/> </li> <li> Reviewed chart documents thoroughly and accurately to determine needs of patients. </li> <li> Managed calls in an organized manner, including trouble shooting issues and actively problem solving.</li> <li> Successfully tested the implementation of guided scheduling for the Department of Medicine Specialties. </li> <li> Assisted with management with various projects as assigned. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_908740081_2_596344529" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="908740081JSTD2"> 05/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="908740081EDDT2"> 11/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="908740081JTIT2"> Plan Information Call Center Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="908740081COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="908740081JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="908740081JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="908740081JDES2" itemprop="description"> <ul> <li> Managed day-to-day operations of Call Center including training staff, management of daily tasks and special projects and department scheduling.</li> <li> Promoted client retention through exemplary customer service skills including onboarding new and conversion clients as well as serving as point of contact for existing clients.</li> <li> Supported and provided superior service to high volume call center via phones, e-mails and faxes as a receiver and caller; vectoring of incoming calls to receive more sensitive and complicated client issues.</li> <li> Provided telephone and web-based client training for plan administrators on new policies, procedures, and regulations.</li> <li> Assisted the Plan Information and Senior Specialists with more difficult phone call inquiries; responsible for training new Plan Information and Senior Specialists.</li> <li> Proactively managed incoming rollovers into NADART from the first lead to successful acquisition of assets.</li> <li> Other positions held within association: Senior Plan Information Specialist and Compliance Analyst<span class="Apple-tab-span" style="white-space:pre"> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_908740081_3_596344531" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="908740081JSTD3"> 11/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="908740081EDDT3"> 05/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="908740081JTIT3"> Plan Administration Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="908740081COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="908740081JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="908740081JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="908740081JDES3" itemprop="description"> <ul> <li> Administered all aspects of NADART plans including preparing, verifying and posting employee and employer contributions, earnings and fees.</li> <li> Communicated effectively with Plan Administrators to train on daily processing activities.</li> <li> Assist with all inquiries by Plan Administrators over the phone and respond to all written correspondence.</li> <li> Processed account reversals, commonly controlled transfers, affiliated transfers and evaluate and process rehired employees.</li> <li> Provided administrative support assistance, i.e.</li> <li> letters, reports, mailings, copies, proofreading, etc.</li> <li> Used a comprehensive understanding of company policies, procedures, and operations in order to perform a variety of administrative duties.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC908740082" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC908740082"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740082_1_596344532" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="908740082GRYR1"> September 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="908740082DGRE1" itemprop="name"> A.S. Degree</span> <span> : </span> <span class="programline" id="908740082STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="908740082SCHO1" itemprop="name"> Southern New Hampshire University</span> <span class="joblocation jobcity" id="908740082SCIT1"> </span> <span class="joblocation jobstate" id="908740082SSTA1"> </span> <span class="joblocation jobstate" id="908740082SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="908740082FRFM1"> Business Administration National Honor Society/Leadership and Success, Sigma Alpha Pi</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_908740082_2_596344533" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="908740082GRYR2"> April 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="908740082DGRE2" itemprop="name"> Currently working toward an Career Certificate in Medical Terminology</span> <span class="programline" id="908740082STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="908740082SCHO2" itemprop="name"> Penn Foster Career School</span> <span class="joblocation jobcity" id="908740082SCIT2"> </span> <span class="joblocation jobstate" id="908740082SSTA2"> </span> <span class="joblocation jobstate" id="908740082SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="908740082FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL908740083" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL908740083"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_908740083_1_596344536" style="padding-top:0px;"> <div class="field singlecolumn" id="908740083FRFM1"> 10 key calculator, administrative duties, administrative support, Call Center, conversion, clients, customer service skills, documentation, faxes, letters, Medical Terminology, MS Office Suite, Word, Excel, PowerPoint, Outlook, multi-line telephone phone System, problem solving, proofreading, scanners, scheduling, trouble shooting, vectoring, web browsing, Xerox copiers</div> </div> </div> </div>
AUTOMOBILE
18,365,791
ACCOUNTANT Summary Self-motivated Accountant ​  offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge. Skills Accounts receivable professional Skills Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML Experience 03/2010 to Current Accountant Company Name - City , State Executed accounts receivable reporting enhancements and reconciliation procedures.Evaluated accounting requirements during discovery meetings with potential clientsReceived, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. 05/2007 to 03/2010 Customer Service Rep Company Name - City , State Excelled in exceeding daily credit card application goals.Worked as a team member performing cashier duties, product assistance and cleaning.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers. 06/2005 to 04/2007 Store Manager Company Name - City , State Created training manuals targeted at resolving even the most difficult customer issues.Successfully managed the activities of [number] team members in multiple locations.Monitored the daily activities of [number] customer support teams.Interviewed, hired and trained new quality customer service representatives. Education and Training 2009 Bachelor of Science : Accounting Kaplan University - City , State , US Accounting
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1016416839" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1016416839_1_675082990" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1016416839FNAM1"> </span> <span> </span> <span class="field" id="1016416839LNAM1"> ACCOUNTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1016416886" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1016416886"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1016416886_1_675083016" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1016416886FRFM1"> <span class=""> Self-motivated <font color="#0000ff"> Accountant<strong> ​</strong> </font>  offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge. </span> </div> </div> </div> <div class="section" id="SECTION_HILT1016416891" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1016416891"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1016416891_1_675083031" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1016416891SKC11"> <ul> <li class=""> Accounts receivable professional</li> </ul> </td> <td class="field twocol_2" id="1016416891SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL1016416894" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1016416894"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1016416894_1_675083033" style="padding-top:0px;"> <div class="field singlecolumn" id="1016416894FRFM1"> <span class=""> </span> <ul> <li class=""> Sales Software: Salesforce.com, TapScan</li> <li class=""> Public Relations Software: Bacon's Mediasource, Factiva</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, HTML</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR1016416896" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1016416896"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1016416896_1_675083035" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1016416896JSTD1"> 03/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1016416896EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1016416896JTIT1"> Accountant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1016416896COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1016416896JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1016416896JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1016416896JDES1" itemprop="description"> <ul> <li> Executed accounts receivable reporting enhancements and reconciliation procedures.Evaluated accounting requirements during discovery meetings with potential clientsReceived, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1016416896_2_675083048" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1016416896JSTD2"> 05/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1016416896EDDT2"> 03/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1016416896JTIT2"> Customer Service Rep</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1016416896COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1016416896JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1016416896JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1016416896JDES2" itemprop="description"> <ul> <li> Excelled in exceeding daily credit card application goals.Worked as a team member performing cashier duties, product assistance and cleaning.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1016416896_3_675083055" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1016416896JSTD3"> 06/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1016416896EDDT3"> 04/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1016416896JTIT3"> Store Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1016416896COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="1016416896JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1016416896JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1016416896JDES3" itemprop="description"> <ul> <li> Created training manuals targeted at resolving even the most difficult customer issues.Successfully managed the activities of [number] team members in multiple locations.Monitored the daily activities of [number] customer support teams.Interviewed, hired and trained new quality customer service representatives.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1016416924" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1016416924"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1016416924_1_675083056" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1016416924GRYR1"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1016416924DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1016416924STUY1"> Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1016416924SCHO1" itemprop="name"> Kaplan University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="1016416924SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1016416924SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1016416924SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="1016416924FRFM1"> Accounting</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1016416925" style="padding-top:0px;"> </div> </div>
ACCOUNTANT
81,011,612
GRAPHIC DESIGNER Summary Enthusiastic student majoring in Chemistry; great at performing many task in a timely matter and as efficient as possible. Strong background in computer tasks and data analysis as well as business management. Highlights General Chemistry and Organic Basic HTML coding, Microsoft Office, 3D Chemistry Laboratories including synthesis, animation, database analysis. purification, and extraction. Inventory management and sales/profit IR spectroscopy as well as analyzing NMR analysis using SQL server and various POS and Mass Spec. data. software. Graphic designing using Photoshop and Illustrator. Experience Graphic Designer August 2009 to March 2013 Company Name - City , State In charge of advertising and designing and publishing Point of Sale materials. General Manager August 2009 to August 2011 Company Name - City , State Installing POS systems, computer networking, fuel inventory management, and Payroll management. General Manager March 2006 to October 2014 Company Name - City , State Team/ scheduling/ payroll management. Accomplishments · Eight year in business management in which I managed to lower the cost of good and increase sales and profit. In charge of Sales operations such as ordering, inventory, and customer service. Education Chemistry , 2015 El Camino College - City , State GPA: Recipient of Edison International Green Job Scholarship. · Member of the El Camino Chemistry Club. · Member of the MESA, Mathematics, Engineering, Science Achievement Program. · Recipient of Honor Transfer Student award. Chemistry Recipient of Edison International Green Job Scholarship. · Member of the El Camino Chemistry Club. · Member of the MESA, Mathematics, Engineering, Science Achievement Program. · Recipient of Honor Transfer Student award. Molecular, Cellular, and Developmental Biology , 2017 University Of California Los Angeles - City , State , USA Skills 3D, Photoshop, advertising, animation, business management, Chemistry, computer networking, customer service, database analysis, designing, Graphic, Basic HTML, Illustrator, Inventory management, inventory, materials, Microsoft Office, NMR, Payroll, POS, profit, coding, Sales, scheduling, SQL server
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME701098239" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_701098239_1_454554372" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="701098239FNAM1"> </span> <span> </span> <span class="field" id="701098239LNAM1"> GRAPHIC DESIGNER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM701098241" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM701098241"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_701098241_1_454554380" style="padding-top:0px;"> <div class="field singlecolumn" id="701098241FRFM1"> Enthusiastic student majoring in Chemistry; great at performing many task in a timely matter and as efficient as possible. Strong background in computer tasks and data analysis as well as business management.</div> </div> </div> <div class="section" id="SECTION_HILT701098242" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT701098242"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_701098242_1_454554381" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="701098242SKC11"> General Chemistry and Organic Basic HTML coding, Microsoft Office, 3D Chemistry Laboratories including synthesis, animation, database analysis. purification, and extraction. Inventory management and sales/profit IR spectroscopy as well as analyzing NMR analysis using SQL server and various POS and Mass Spec. data. software. Graphic designing using Photoshop and Illustrator.</td> <td class="field twocol_2 charspace" id="701098242SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM701098500" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR701098243" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR701098243"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_701098243_1_454554376" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="701098243JTIT1"> Graphic Designer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="701098243JSTD1"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="701098243EDDT1"> March 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="701098243COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="701098243JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="701098243JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="701098243JDES1" itemprop="description"> <ul> <li> In charge of advertising and designing and publishing Point of Sale materials.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_701098243_2_454554378" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="701098243JTIT2"> General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="701098243JSTD2"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="701098243EDDT2"> August 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="701098243COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="701098243JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="701098243JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="701098243JDES2" itemprop="description"> <ul> <li> Installing POS systems, computer networking, fuel inventory management, and Payroll management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_701098243_3_454554375" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="701098243JTIT3"> General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="701098243JSTD3"> March 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="701098243EDDT3"> October 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="701098243COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="701098243JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="701098243JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="701098243JDES3" itemprop="description"> <ul> <li> Team/ scheduling/ payroll management.</li> <li> Accomplishments · Eight year in business management in which I managed to lower the cost of good and increase sales and profit.</li> <li> In charge of Sales operations such as ordering, inventory, and customer service.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC701098244" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC701098244"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_701098244_1_454554379" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="701098244DGRE1" itemprop="name"> </span> <span class="programline" dependency="STUY" id="701098244STUY1"> Chemistry</span> <span> , </span> <span class="jobdates" id="701098244GRYR1"> 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="701098244SCHO1" itemprop="name"> El Camino College</span> <span> - </span> <span class="joblocation jobcity" id="701098244SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="701098244SSTA1"> State</span> <span class="joblocation jobstate" id="701098244SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="701098244GRPA1"> Recipient of Edison International Green Job Scholarship. · Member of the El Camino Chemistry Club. · Member of the MESA, Mathematics, Engineering, Science Achievement Program. · Recipient of Honor Transfer Student award.</span> </span> <span class="paddedline"> <span class="field" id="701098244FRFM1"> Chemistry Recipient of Edison International Green Job Scholarship. · Member of the El Camino Chemistry Club. · Member of the MESA, Mathematics, Engineering, Science Achievement Program. · Recipient of Honor Transfer Student award.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_701098244_2_454554891" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="701098244DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="701098244STUY2"> Molecular, Cellular, and Developmental Biology</span> <span> , </span> <span class="jobdates" id="701098244GRYR2"> 2017</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="701098244SCHO2" itemprop="name"> University Of California Los Angeles</span> <span> - </span> <span class="joblocation jobcity" id="701098244SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="701098244SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="701098244SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="701098244FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL701098247" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL701098247"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_701098247_1_454554382" style="padding-top:0px;"> <div class="field singlecolumn" id="701098247FRFM1"> <p align="LEFT"> 3D, Photoshop, advertising, animation, business management, Chemistry, computer networking, customer service, database analysis, designing, Graphic, Basic HTML, Illustrator, Inventory management, inventory, materials, Microsoft Office, NMR, Payroll, POS, profit, coding, Sales, scheduling, SQL server</p> </div> </div> </div> </div>
DESIGNER
27,524,018
ASSISTANT TEACHER Career Focus I am looking into changing careers and establishing a career.  I have had a wide variety of jobs including summer camp counselor, fitness instructor, visitation specialist, child care, delivery driving, coach, and disaster specialist.  I am looking for a full-time position. Core Qualifications CDL A Private pilot license clean MVR computer literate, strong understanding of window's products can type 40 wpm strong work ethic demonstrated ability to inspire and motivate others  Education and Training Ph.D. : Homeland Security Policy and Coordination Walden University - City , State I finished all course work.  Need to do two residencies and finish up dissertation. 2011 Master of Arts : Homeland Security American Military University - City , State GPA: 3.0 2009 Bachelor of Science : Liberal Studies Iowa State University - City , State  Member of the ISU Flying Cyclones Accomplishments Child Care: I researched and earned a grant that allowed the child care to buy more healthy alternatives to teaching the children about being healthy such as being able to plant a garden and using the food from that garden to provide lunch, and to buy physical education equipment. Disaster services: I have been able to recruit and train volunteers to respond to national level of disasters.  I used time management to oversee volunteers in 18 counties, while being able to dispatch volunteers across the state to respond to local disasters ​ ​ Work Experience 03/2016 to 05/2016 Assistant teacher Company Name - City , State Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped. Communicate with children's parents or guardians about daily activities, behaviors, and related issues. Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books. Dress children and change diapers. Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention. Instruct children in health and personal habits, such as eating, resting, and toilet habits. Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. Maintain a safe play environment. Observe and monitor children's play activities. Organize and store toys and materials to ensure order in activity areas. Perform general personnel functions, such as supervision, training, and scheduling. Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens. Read to children and teach them simple painting, drawing, handicrafts, and songs. Sanitize toys and play equipment. Support children's emotional and social development, encouraging understanding of others and positive self-concepts. 07/2015 to 02/2016 Delivery Driver Company Name - City , State Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards. Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in properworking condition. Load and unload trucks, vans, or automobiles. Obey traffic laws and follow established traffic and transportation procedures. Present bills and receipts and collect payments for goods delivered or loaded. Read maps and follow written or verbal geographic directions. Report any mechanical problems encountered with vehicles. Turn in receipts and money received from deliveries. Verify the contents of inventory loads against shipping papers. 08/2014 to 02/2016 CLUB 66 before and after school teacher Company Name - City , State   Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety. •  Attend staff meetings, and serve on committees as required. •  Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence. •  Attend to children's basic needs by feeding them, dressing them, and changing their diapers. •  Demonstrate activities to children. •  Establish and enforce rules for behavior, and procedures for maintaining order. •  Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists. •  Maintain accurate and complete student records as required by laws, district policies, and administrative regulations. •  Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. •  Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities. •  Prepare materials and classrooms for class activities. •  Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play. •  Read books to entire classes or to small groups. •  Serve meals and snacks in accordance with nutritional guidelines. 08/2011 to 09/2013 Disaster Service Specialist Company Name - City , State Oversee disaster services for 18 counties  supervised over 100 volunteers recruited and trained volunteers to respond to local and national level disasters served as a liaison in the Emergency Operation Center administrative work office work community events 08/2004 to 10/2010 Preschool Teacher Company Name - City , State Adapt teaching methods and instructional materials to meet students' varying needs and interests. Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety. Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them. Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence. Attend to children's basic needs by feeding them, dressing them, and changing their diapers. Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs. Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula. Demonstrate activities to children. Enforce all administration policies and rules governing students. Establish and enforce rules for behavior, and procedures for maintaining order. Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children. Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists. Maintain accurate and complete student records as required by laws, district policies, and administrative regulations. Meet with other professionals to discuss individual students' needs and progress. Observe and evaluate children's performance, behavior, social development, and physical health. Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills. Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate. Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities. Prepare materials and classrooms for class activities. Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play. Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms. Read books to entire classes or to small groups. Select, store, order, issue, and inventory classroom equipment, materials, and supplies. Serve meals and snacks in accordance with nutritional guidelines. Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills. Teach proper eating habits and personal hygiene. Skills administrative, arts,  basic, Coach, Customer service,  Inspect, instruction, inventory, laundry, transport materials,  meal prep, personnel, Read, safety, scheduling, shipping, supervision, teaching, 
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME831078926" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_831078926_1_541314635" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="831078926FNAM1"> </span> <span> </span> <span class="field" id="831078926LNAM1"> ASSISTANT TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM831078941" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM831078941"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831078941_1_541316677" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="831078941FRFM1"> I am looking into changing careers and establishing a career.  I have had a wide variety of jobs including summer camp counselor, fitness instructor, visitation specialist, child care, delivery driving, coach, and disaster specialist.  I am looking for a full-time position.</div> </div> </div> <div class="section" id="SECTION_HILT831078942" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT831078942"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831078942_1_541317759" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="831078942SKC11"> <ul> <li> CDL A</li> <li> Private pilot license</li> <li> clean MVR</li> </ul> </td> <td class="field twocol_2" id="831078942SKC21"> <ul> <li> computer literate, strong understanding of window's products</li> <li> can type 40 wpm</li> <li> strong work ethic</li> <li> demonstrated ability to inspire and motivate others </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC831078939" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC831078939"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831078939_1_541314643" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="831078939GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="831078939DGRE1" itemprop="name"> Ph.D.</span> <span> : </span> <span class="programline" id="831078939STUY1"> Homeland Security Policy and Coordination</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="831078939SCHO1" itemprop="name"> Walden University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="831078939SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078939SSTA1"> State</span> <span class="joblocation jobstate" id="831078939SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="831078939FRFM1"> I finished all course work.  Need to do two residencies and finish up dissertation.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078939_2_541314644" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="831078939GRYR2"> 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="831078939DGRE2" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="831078939STUY2"> Homeland Security</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="831078939SCHO2" itemprop="name"> American Military University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="831078939SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078939SSTA2"> State</span> <span class="joblocation jobstate" id="831078939SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="831078939GRPA2"> 3.0</span> </span> <span class="paddedline"> <span class="field" id="831078939FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078939_3_541314646" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="831078939GRYR3"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="831078939DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="831078939STUY3"> Liberal Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="831078939SCHO3" itemprop="name"> Iowa State University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="831078939SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078939SSTA3"> State</span> <span class="joblocation jobstate" id="831078939SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="831078939FRFM3">  Member of the ISU Flying Cyclones</span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM831079411" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM831079411"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831079411_1_541318877" style=" padding-top:0px; "> <div class="field singlecolumn" id="831079411FRFM1"> <div> Child Care: I researched and earned a grant that allowed the child care to buy more healthy alternatives to teaching the children about being healthy such as being able to plant a garden and using the food from that garden to provide lunch, and to buy physical education equipment.</div> <div> </div> <div> Disaster services: I have been able to recruit and train volunteers to respond to national level of disasters.  I used time management to oversee volunteers in 18 counties, while being able to dispatch volunteers across the state to respond to local disasters</div> <div> ​</div> <div> </div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_EXPR831078928" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR831078928"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831078928_1_541314637" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="831078928JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="831078928EDDT1"> 05/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="831078928JTIT1"> Assistant teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="831078928COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="831078928JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078928JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="831078928JDES1" itemprop="description"> <div> <br/> </div> <ul> <li> Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.</li> <li> Communicate with children's parents or guardians about daily activities, behaviors, and related issues.</li> <li> Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.</li> <li> Dress children and change diapers.</li> <li> Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.</li> <li> Instruct children in health and personal habits, such as eating, resting, and toilet habits.</li> <li> Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.</li> <li> Maintain a safe play environment.</li> <li> Observe and monitor children's play activities.</li> <li> Organize and store toys and materials to ensure order in activity areas.</li> <li> Perform general personnel functions, such as supervision, training, and scheduling.</li> <li> Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.</li> <li> Read to children and teach them simple painting, drawing, handicrafts, and songs.</li> <li> Sanitize toys and play equipment.</li> <li> Support children's emotional and social development, encouraging understanding of others and positive self-concepts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078928_2_541314639" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="831078928JSTD2"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="831078928EDDT2"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="831078928JTIT2"> Delivery Driver </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="831078928COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="831078928JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078928JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="831078928JDES2" itemprop="description"> <ul> <li> Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.</li> <li> Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in properworking condition.</li> <li> Load and unload trucks, vans, or automobiles.</li> <li> Obey traffic laws and follow established traffic and transportation procedures.</li> <li> Present bills and receipts and collect payments for goods delivered or loaded.</li> <li> Read maps and follow written or verbal geographic directions.</li> <li> Report any mechanical problems encountered with vehicles.</li> <li> Turn in receipts and money received from deliveries.</li> <li> Verify the contents of inventory loads against shipping papers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078928_3_541314640" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="831078928JSTD3"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="831078928EDDT3"> 02/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="831078928JTIT3"> CLUB 66 before and after school teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="831078928COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="831078928JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078928JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="831078928JDES3" itemprop="description">   Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety. •  Attend staff meetings, and serve on committees as required. •  Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence. •  Attend to children's basic needs by feeding them, dressing them, and changing their diapers. •  Demonstrate activities to children. •  Establish and enforce rules for behavior, and procedures for maintaining order. •  Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists. •  Maintain accurate and complete student records as required by laws, district policies, and administrative regulations. •  Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. •  Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities. •  Prepare materials and classrooms for class activities. •  Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play. •  Read books to entire classes or to small groups. •  Serve meals and snacks in accordance with nutritional guidelines.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078928_4_541314641" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="831078928JSTD4"> 08/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="831078928EDDT4"> 09/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="831078928JTIT4"> Disaster Service Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="831078928COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="831078928JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078928JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="831078928JDES4" itemprop="description"> <ul> <li> Oversee disaster services for 18 counties </li> <li> supervised over 100 volunteers</li> <li> recruited and trained volunteers to respond to local and national level disasters</li> <li> served as a liaison in the Emergency Operation Center</li> <li> administrative work</li> <li> office work</li> <li> community events</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_831078928_5_541314642" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="831078928JSTD5"> 08/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="831078928EDDT5"> 10/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="831078928JTIT5"> Preschool Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="831078928COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="831078928JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="831078928JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="831078928JDES5" itemprop="description"> <ul> <li> Adapt teaching methods and instructional materials to meet students' varying needs and interests.</li> <li> Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.</li> <li> Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.</li> <li> Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.</li> <li> Attend to children's basic needs by feeding them, dressing them, and changing their diapers.</li> <li> Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs.</li> <li> Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.</li> <li> Demonstrate activities to children.</li> <li> Enforce all administration policies and rules governing students.</li> <li> Establish and enforce rules for behavior, and procedures for maintaining order.</li> <li> Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.</li> <li> Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.</li> <li> Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.</li> <li> Meet with other professionals to discuss individual students' needs and progress.</li> <li> Observe and evaluate children's performance, behavior, social development, and physical health.</li> <li> Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills.</li> <li> Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.</li> <li> Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.</li> <li> Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.</li> <li> Prepare materials and classrooms for class activities.</li> <li> Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.</li> <li> Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.</li> <li> Read books to entire classes or to small groups.</li> <li> Select, store, order, issue, and inventory classroom equipment, materials, and supplies.</li> <li> Serve meals and snacks in accordance with nutritional guidelines.</li> <li> Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.</li> <li> Teach proper eating habits and personal hygiene.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL831078940" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL831078940"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_831078940_1_541314651" style=" padding-top:0px; "> <div class="field singlecolumn" id="831078940FRFM1"> administrative, arts,  basic, Coach, Customer service,  Inspect, instruction, inventory, laundry, transport materials,  meal prep, personnel, Read, safety, scheduling, shipping, supervision, teaching, </div> </div> </div> </div>
TEACHER
14,752,209
DIRECTOR, BUSINESS DEVELOPMENT Executive Profile Passionate sales executive and recognized, respected leader. Forward and creative thinker producing bottom line results. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Consistently exceeds revenue goals, opens new accounts and generates new business opportunities. Extensive experience in account and customer management. Proven track record of success. Skill Highlights National account management Business development Powerful negotiator Revenue production Sales forecasting and analytics Relationship cultivation New opportunity prospecting Strategic planning Category management Enthusiastic, professional demeanor Market analysis Project Management Core Accomplishments Launched CPG division of a 23 year old sales and marketing firm 90 days after employment began Top sales person nationally two months into plan at NCR Grew territory by 53% in the first year at NCR; Top 8% of sales representatives nationwide Increased revenue with Walmart by an additional $3.3M during first quarter at Azteca Milling Grew the business with Sam's Club at Glazer's by 15.98% in first year Increased item distribution by nearly 100% in one high-profile Sam's Club while at Glazer's Professional Experience Director, Business Development October 2014 to Current Company Name - City , State Solely built and launched the CPG division of 2020 Companies within 90 days of hire Created strategic alliance with similar company that expanded our reach into Canada Closed business with 3 new CPG clients within first 6 months of employment Oversees projects from conception to completion to ensure flawless execution for clients Consistently arranges client meetings locally and domestically to attain new or additional business Designed and implemented supporting sales reporting systems; designed customized templates in SalesForce.com to support field initiatives Developed cross-functional relationships with IT, Operations, Finance, Recruiting and Training to seamlessly integrate new division into existing culture Builds, executes and manages team of 20 account executives for technology client Strategic Account Sales and Consulting December 2012 to August 2014 Company Name - City , State Consistently exceeded monthly sales quotas by more than 100% Negotiated prices, terms of sale and service agreements for all programs, applications, and reporting services Oversaw sales forecasting, goal setting and performance reporting for all accounts Independently approached new opportunities in retail, selling outside of our targeted customer base Bundled numerous solutions when working with a customer's specific needs National Sales Manager May 2012 to December 2012 Company Name - City , State Oversaw National Accounts, distributors and broker partners to increase sales and distribution Responsible for sales within mass, food, drug, club and new business development Performed key account reviews, develop strategic market direction and identified competition Created development and expansion plans to ensure market share growth Delivered detailed presentations to key accounts and broker objectives for upcoming year Forecasted sales projections, allowances, promotional activities and prepared category reviews Category Sales Manager March 2011 to April 2012 Company Name - City , State Grew Walmart's business by an additional $3.3M million in revenue during first quarter Co-managed Walmart and Sam's Club account sales Interacted directly with buyers at Kroger, Supervalu, Safeway, Publix, Kehe, Jetro Customized sales reports and presentations utilizing SAP, Retail Link, and other software Created a private label product from development to rollout for large Big Box retailer Strategic National Accounts October 2007 to March 2011 Company Name - City , State Generated $26.8M in sales; grew the business with Sam's Club at Glazer's by 15.98% in first year Increased item distribution by nearly 100% in one high-profile Sam's Club Sold in excess of 3,600 items across many Glazer's categories for Sam's Club Managed vendors and inventory for 68 Sam's Clubs across 5 states Sold and implemented specialty buys to help drive incremental sales Forecasted sales needs to obtain domestic and international goods National Sales Analyst March 2005 to August 2007 Company Name - City , State Vendor co-managed inventories in 9 warehouses across the US Worked directly with Walmart buyers; Made recommendations based on analysis from Retail Link Researched and analyzed lack of distribution, exceptions and anomalies as well as trends National Sales and Marketing Analyst October 1998 to March 2005 Company Name - City , State Detailed responsibilities and achievements upon request Education High School Diploma : Honors, Advanced Diploma South Grand Prairie HS - City , State Technical Skills Microsoft Suite (Excel, Word, Power Point) Salesforce SAP Retail Link
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME657877785" style="padding-top:10px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_657877785_1_428054048" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="657877785FNAM1"> </span> <span> </span> <span class="field" id="657877785LNAM1"> DIRECTOR, BUSINESS DEVELOPMENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM657877787" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM657877787"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657877787_1_428054057" style="padding-top:0px;"> <div class="field singlecolumn" id="657877787FRFM1"> <p align="LEFT"> Passionate sales executive and recognized, respected leader. Forward and creative thinker producing bottom line results. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Consistently exceeds revenue goals, opens new accounts and generates new business opportunities. Extensive experience in account and customer management. Proven track record of success.</p> </div> </div> </div> <div class="section" id="SECTION_HILT657877788" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT657877788"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657877788_1_428056480" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="657877788SKC11"> <ul> <li> National account management</li> <li> Business development</li> <li> Powerful negotiator</li> <li> Revenue production</li> <li> Sales forecasting and analytics</li> <li> Relationship cultivation<font> </font> </li> </ul> </td> <td class="field twocol_2 charspace" id="657877788SKC21"> <ul> <li> New opportunity prospecting</li> <li> Strategic planning</li> <li> Category management</li> <li> Enthusiastic, professional demeanor</li> <li> Market analysis</li> <li> Project Management</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM657878074" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM657878074"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657878074_1_428056648" style="padding-top:0px;"> <div class="field singlecolumn" id="657878074FRFM1"> <ul> <br/> <li> Launched CPG division of a 23 year old sales and marketing firm 90 days after employment began</li> <li> Top sales person nationally two months into plan at NCR</li> <li> Grew territory by 53% in the first year at NCR; Top 8% of sales representatives nationwide</li> <li> Increased revenue with Walmart by an additional $3.3M during first quarter at Azteca Milling</li> <li> Grew the business with Sam's Club at Glazer's by 15.98% in first year</li> <li> Increased item distribution by nearly 100% in one high-profile Sam's Club while at Glazer's</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR657877789" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR657877789"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657877789_1_428054050" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT1"> Director, Business Development</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD1"> October 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES1" itemprop="description"> <ul> <li> Solely built and launched the CPG division of 2020 Companies within 90 days of hire</li> <li> Created strategic alliance with similar company that expanded our reach into Canada</li> <li> Closed business with 3 new CPG clients within first 6 months of employment</li> <li> Oversees projects from conception to completion to ensure flawless execution for clients</li> <li> Consistently arranges client meetings locally and domestically to attain new or additional business</li> <li> Designed and implemented supporting sales reporting systems; designed customized templates in SalesForce.com to support field initiatives</li> <li> Developed cross-functional relationships with IT, Operations, Finance, Recruiting and Training to seamlessly integrate new division into existing culture</li> <li> Builds, executes and manages team of 20 account executives for technology client</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_2_428054051" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT2"> Strategic Account Sales and Consulting</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD2"> December 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT2"> August 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES2" itemprop="description"> <ul> <li> Consistently exceeded monthly sales quotas by more than 100%</li> <li> Negotiated prices, terms of sale and service agreements for all programs, applications, and reporting services </li> <li> Oversaw sales forecasting, goal setting and performance reporting for all accounts </li> <li> Independently approached new opportunities in retail, selling outside of our targeted customer base </li> <li> Bundled numerous solutions when working with a customer's specific needs</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_3_428054052" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:25px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT3"> National Sales Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD3"> May 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT3"> December 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES3" itemprop="description"> <ul> <li> Oversaw National Accounts, distributors and broker partners to increase sales and distribution </li> <li> Responsible for sales within mass, food, drug, club and new business development </li> <li> Performed key account reviews, develop strategic market direction and identified competition </li> <li> Created development and expansion plans to ensure market share growth </li> <li> Delivered detailed presentations to key accounts and broker objectives for upcoming year </li> <li> Forecasted sales projections, allowances, promotional activities and prepared category reviews </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_4_428054053" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT4"> Category Sales Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD4"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT4"> April 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES4" itemprop="description"> <ul> <li> Grew Walmart's business by an additional $3.3M million in revenue during first quarter </li> <li> Co-managed Walmart and Sam's Club account sales</li> <li> Interacted directly with buyers at Kroger, Supervalu, Safeway, Publix, Kehe, Jetro </li> <li> Customized sales reports and presentations utilizing SAP, Retail Link, and other software </li> <li> Created a private label product from development to rollout for large Big Box retailer</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_5_428054054" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT5"> Strategic National Accounts</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD5"> October 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT5"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES5" itemprop="description"> <ul> <li> Generated $26.8M in sales; grew the business with Sam's Club at Glazer's by 15.98% in first year </li> <li> Increased item distribution by nearly 100% in one high-profile Sam's Club </li> <li> Sold in excess of 3,600 items across many Glazer's categories for Sam's Club </li> <li> Managed vendors and inventory for 68 Sam's Clubs across 5 states </li> <li> Sold and implemented specialty buys to help drive incremental sales </li> <li> Forecasted sales needs to obtain domestic and international goods</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_6_428054055" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT6"> National Sales Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD6"> March 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT6"> August 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES6" itemprop="description"> <ul> <li> Vendor co-managed inventories in 9 warehouses across the US</li> <li> Worked directly with Walmart buyers; Made recommendations based on analysis from Retail Link</li> <li> Researched and analyzed lack of distribution, exceptions and anomalies as well as trends</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_657877789_7_428054056" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="657877789JTIT7"> National Sales and Marketing Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="657877789JSTD7"> October 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="657877789EDDT7"> March 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="657877789COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="657877789JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="657877789JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="657877789JDES7" itemprop="description"> <ul> <li> Detailed responsibilities and achievements upon request</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC657928670" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC657928670"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657928670_1_428085694" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="657928670DGRE1" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="657928670STUY1"> Honors, Advanced Diploma</span> <span class="jobdates" id="657928670GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="657928670SCHO1" itemprop="name"> South Grand Prairie HS</span> <span> - </span> <span class="joblocation jobcity" id="657928670SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="657928670SSTA1"> State</span> <span class="joblocation jobstate" id="657928670SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="657928670FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL657877793" style="padding-top:5px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL657877793"> Technical Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_657877793_1_428054058" style="padding-top:0px;"> <div class="field singlecolumn" id="657877793FRFM1"> <p align="LEFT"> Microsoft Suite (Excel, Word, Power Point)</p> <p align="LEFT"> Salesforce</p> <p align="LEFT"> SAP</p> <p align="LEFT"> Retail Link</p> </div> </div> </div> </div>
BUSINESS-DEVELOPMENT
12,635,195
Objective To obtain a position in the information technology, personnel development, or computer science field to help manage, develop, and support projects and individuals. ADJUNCT INFORMATION TECHNOLOGY INSTRUCTOR Experience Adjunct Information Technology Instructor 01/2014 to Current Company Name City , State Taught courses concerning the Python, Visual Basic, and C# programming languages. Sat on CIT advisory board committee to improve and recruit students to the KCTCS CIT program. Information Technology Instructor and School Technology Coordinator 11/2011 to Current Company Name City , State Responsible for meeting the educational needs of high school students.Instructed classes concerning A+ certification, Cisco certification, web design, programming, game design, and help desk. Taught programming courses concerning C#, Python, Java, and Javascript programming language, as well as taught various web frameworks. STC support staff for CTE Unit to meet staff's technological needs including LMS support, teacher technology training, and maintaining school website. Developed mobile applications with student body to meet district needs. Supervisor of internally ran Help Desk, support ticket maintenance, and department head of technology troubleshooting for staff.   Geek Squad Agent 04/2007 to 09/2010 Company Name City , State Set up, tested and configured networks, desktops, laptops and printers. Coordinated hardware and software repair processes with outside vendors. Trained  new employees in effective diagnostic and repair procedures. Analyzed software, hardware and network systems for various transmission systems. Configured and installed routers, switches and wireless controllers. Education Master of Science : Computer Information Systems 2015 Murray State University City , State Project Management and Data Analysis Emphasis Master of Arts : Education 2013 Murray State University City , State Educational Technology Emphasis Bachelor of Science : Education 2011 Murray State University City , State Middle School Science and Social Studies Emphasis GPA: 3.69 Information Technology Certifications Comptia - Strata IT Fundamentals Microsoft Technology Associate - Network Fundamentals Microsoft Technology Associate - Windows O.S. Fundamentals Microsoft Technology Associate - Software Development  Microsoft Technology Associate - Web Development Skills Google and Microsoft suite experience through coursework and classroom implementation. Familiar with both the educational and information technology fields. Experience in both project management and educating teachers on the use of technology in the classroom . Awards / Recognition / Volunteer Work  Kentucky Colonel Award  HCHS Curriculum Committee - Vice Chair   Cum Laude - Murray State University May 2011
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_SUMM601457735" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM601457735"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601457735_1_391223971" style="padding-top:0px;"> <div class="field singlecolumn" id="601457735FRFM1"> To obtain a position in the information technology, personnel development, or computer science field to help manage, develop, and support projects and individuals.</div> </div> </div> <div class="section" id="SECTION_NAME601457728" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_601457728_1_391223963" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="601457728FNAM1"> </span> <span> </span> <span class="field lName" id="601457728LNAM1"> ADJUNCT INFORMATION TECHNOLOGY INSTRUCTOR</span> </div> </div> </div> <div class="section" id="SECTION_EXPR601457730" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR601457730"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601457730_1_391223966" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601457730JTIT1"> Adjunct Information Technology Instructor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601457730JSTD1"> 01/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601457730EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601457730COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601457730JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601457730JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601457730JDES1" itemprop="description"> <ul> <li> Taught courses concerning the Python, Visual Basic, and C# programming languages.</li> <li> Sat on CIT advisory board committee to improve and recruit students to the KCTCS CIT program.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601457730_2_391223965" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601457730JTIT2"> Information Technology Instructor and School Technology Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601457730JSTD2"> 11/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601457730EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601457730COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601457730JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601457730JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601457730JDES2" itemprop="description"> <ul> <li> Responsible for meeting the educational needs of high school students.Instructed classes concerning A+ certification, Cisco certification, web design, programming, game design, and help desk.</li> <li> Taught programming courses concerning C#, Python, Java, and Javascript programming language, as well as taught various web frameworks.</li> <li> STC support staff for CTE Unit to meet staff's technological needs including LMS support, teacher technology training, and maintaining school website.</li> <li> Developed mobile applications with student body to meet district needs.</li> <li> Supervisor of internally ran Help Desk, support ticket maintenance, and department head of technology troubleshooting for staff.  </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601457730_3_391223967" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601457730JTIT3"> Geek Squad Agent</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601457730JSTD3"> 04/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601457730EDDT3"> 09/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601457730COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601457730JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601457730JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601457730JDES3" itemprop="description"> <ul> <li> <span> Set up, tested and configured networks, desktops, laptops and printers.</span> </li> <li> <span> <span> Coordinated hardware and software repair processes with outside vendors. </span> </span> </li> <li> <span> <span> <span> Trained  new employees in effective diagnostic and repair procedures. </span> </span> </span> </li> <li> <span> <span> <span> <span> Analyzed software, hardware and network systems for various transmission systems. </span> </span> </span> </span> </li> <li> <span> Configured and installed routers, switches and wireless controllers. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC601457734" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC601457734"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601457734_1_391223968" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601457734DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="601457734STUY1"> Computer Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="601457734GRYR1"> 2015</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601457734SCHO1" itemprop="name"> Murray State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601457734SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601457734SSTA1"> State</span> <span class="joblocation eduCountry" id="601457734SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="601457734FRFM1"> Project Management and Data Analysis Emphasis</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601457734_2_391223969" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601457734DGRE2" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="601457734STUY2"> Education</span> <span class="datesWrapper"> <span class="jobdates" id="601457734GRYR2"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601457734SCHO2" itemprop="name"> Murray State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601457734SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601457734SSTA2"> State</span> <span class="joblocation eduCountry" id="601457734SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="601457734FRFM2"> Educational Technology Emphasis</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601457734_3_391231954" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601457734DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="601457734STUY3"> Education</span> <span class="datesWrapper"> <span class="jobdates" id="601457734GRYR3"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601457734SCHO3" itemprop="name"> Murray State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601457734SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601457734SSTA3"> State</span> <span class="joblocation eduCountry" id="601457734SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="601457734FRFM3"> <div> Middle School Science and Social Studies Emphasis</div> <div> GPA: 3.69</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT601471200" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT601471200"> Information Technology Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601471200_1_391233543" style="padding-top:0px;"> <div class="field singlecolumn" id="601471200FRFM1"> <ul> <li> Comptia - Strata IT Fundamentals</li> <li> Microsoft Technology Associate - Network Fundamentals</li> <li> Microsoft Technology Associate - Windows O.S. Fundamentals</li> <li> Microsoft Technology Associate - Software Development </li> <li> Microsoft Technology Associate - Web Development<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL601457736" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL601457736"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601457736_1_391223972" style="padding-top:0px;"> <div class="field singlecolumn" id="601457736FRFM1"> <ul> <li> Google and Microsoft suite experience through coursework and classroom implementation.</li> <li> Familiar with both the educational and information technology fields.</li> <li> Experience in both project management and educating teachers on the use of technology in the classroom<span style="line-height: 1.5;"> .</span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI601457737" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI601457737"> Awards / Recognition / Volunteer Work</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601457737_1_391223973" style="padding-top:0px;"> <div class="field singlecolumn" id="601457737FRFM1"> <ul> <li>  Kentucky Colonel Award </li> <li> HCHS Curriculum Committee - Vice Chair  </li> <li> Cum Laude - Murray State University May 2011 </li> </ul> </div> </div> </div> </div>
INFORMATION-TECHNOLOGY
21,549,195
SENIOR ACCOUNT MANAGER Summary Creative and dynamic communications professional with experience in events, customer service, media and public relations, marketing, and fundraising   Highlights Project management Exceptional writer Organized and efficient InDesign experience Deadline-driven Customer service-focused Motivated team player Sound judgment Experience 01/2014 to 01/2016 Senior Account Manager Company Name - City , State Developed custom public and media relations strategy for a variety of clients integrating pr, marketing and social media for maximum impact. Wrote, designed, edited, and distributed press releases and media pitches for clients. Provided updates, serve on committees, and interacted with clients to advise and customize public relation strategy and tactics to achieve goals. Coordinated, managed and executed public relations events; tracked media activity; and problem-solved for public relations and crisis issues. Served as liaison and representative to media and community. Managed website content both Baker PR and clients. Clients included Lord & Taylor, National Center for Adaptive Neurotechnology, Complexions Spa, The Port of Coeymans, Creatacor, and more. 01/2012 to 01/2014 Development Senior Associate Company Name - City , State Responsible for fundraising efforts for individuals at every level; manage and redesign membership benefits program; coordinate and manage events. Developed relationships with donors to achieve financial goals. Managed all details of fundraising events to include budget, negotiating contracts, managing vendors, organizing volunteers and staff to execute events, timeline creation and management, and coordination of communication among departments, guests, sponsors, donors, and vendors. Oversaw reception and receiving line event featuring President Clinton in October 2012. Wrote and designed various fundraising publications in conjunction with creative/marketing department. 01/2010 to 01/2012 Development Manager Company Name - City , State Responsible for fundraising efforts to include events, sponsorships, grants, year end giving, and gift solicitation. Directed public relations events - assist in coordination and execution of annual conference, gala, and golf tournament. Organized and produced Anderson Center video. Managed website revision. Conducted research to identify grant opportunities, and wrote and submitted grant proposals. Managed admissions department: responsible for conducting interviews and tours; coordinate admission process, liaising among family, school district, and related parties; and represent Anderson Center at conferences and marketing opportunities. Wrote, designed, and edited public relations, marketing, advertising, and fundraising publications. 01/2007 to 01/2010 Senior Account Executive Company Name - City , State Assisted in the creation of public and media relations strategy for a variety of clients. Wrote, designed, edited, and distributed press releases and media pitches for clients. Provided updates, served on committees, and interacted with clients to advise and customize public relation strategy and tactics to achieve goals. Clients included Rent-a-Center, Beech-Nut, Invenergy LLC, NYS Rental Dealers Association, Community Health Foundation of Western New York, and Niagara Falls Bridge Commission. 01/2003 to 01/2007 Public Relations and Membership Company Name - City , State Developed public and media relations strategy for second largest non-profit in Columbia County, NY Wrote, designed, and edited pr, marketing, advertising, membership, and fundraising publications. Managed membership program and database; developed and executed special and fundraising events. Managed website content. Project management included: development of new corporate logo and implementation; created brand consistency for COARC publications; created and executed a 40th anniversary event; wrote, organized and produced a COARC video; and directed annual staff recognition and award programs. 01/2002 to 01/2003 Executive Assistant Company Name - City , State Managed daily activities of the Vice President's office in an international agricultural company. Assisted in updating and maintaining vendor database and purchasing-related projects. 01/1998 to 01/2001 Public Relations Coordinator Company Name - City , State Created public relations, sales promotion, and corporate sales publications for what was the largest chain of toy stores in the U.S., problem-solved for public relations issues and corporate sales. Coordinated and organized details for pr events to include community event attended by 10,000 people in Pittsfield, MA and Sony PlayStation National Truck Tour; and provided outstanding customer service. 01/1996 to 01/1998 Recruiter/Cultural Coordinator Company Name - City , State Interviewed and assessed applicants for 35 departments for award-winning health and wellness center. Managed advertising, designed recruiting publications; developed relationships with employment agencies, schools, colleges and community and presented at job/career fairs and business functions. As Cultural Coordinator, oversaw ticket promotion and sales for seven venues. Education Bachelor Degree : Business Communication Florida Institute of Technology - City , State Business Communication Interests Greene County YMCA, board member Henry Hudson Youth Soccer board member/coach Public Relations Society of America, board member, former president Salvation Army volunteer American Red Cross volunteer Berkshire Leadership Program, graduate and steering committee member Columbia County Leadership Program graduate  Skills Experience with advertising, budgeting, negotiating contracts, project management, and video creation. Adept at customer service, editing, fundraising,media relations, content creation, and research. Developed grant proposals, marketing collateral, press releases, publications (newsletters, annual reports, year end appeals and more), website content, and communications  strategy. Fundraising Software: Raiser's Edge Desktop Publishing Software: InDesign
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME830079218" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_830079218_1_540595979" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="830079218FNAM1"> </span> <span> </span> <span class="field" id="830079218LNAM1"> SENIOR ACCOUNT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM830079222" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM830079222"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079222_1_540595991" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="830079222FRFM1"> Creative and dynamic communications professional with experience in events, customer service, media and public relations, marketing, and fundraising  </div> </div> </div> <div class="section" id="SECTION_HILT830079226" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT830079226"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079226_1_540597966" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="830079226SKC11"> <ul> <li class=""> Project management</li> <li class=""> Exceptional writer</li> <li class=""> <span style="line-height: 1.5;"> Organized and efficient</span> </li> <li class=""> InDesign experience</li> </ul> </td> <td class="field twocol_2" id="830079226SKC21"> <ul> <li class=""> Deadline-driven</li> <li class=""> Customer service-focused</li> <li class=""> Motivated team player</li> <li class=""> Sound judgment</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR830079220" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR830079220"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079220_1_540595981" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD1"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT1"> 01/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT1"> Senior Account Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES1" itemprop="description"> <ul> <li> Developed custom public and media relations strategy for a variety of clients integrating pr, marketing and social media for maximum impact.</li> <li> Wrote, designed, edited, and distributed press releases and media pitches for clients.</li> <li> Provided updates, serve on committees, and interacted with clients to advise and customize public relation strategy and tactics to achieve goals.</li> <li> Coordinated, managed and executed public relations events; tracked media activity; and problem-solved for public relations and crisis issues.</li> <li> Served as liaison and representative to media and community.</li> <li> Managed website content both Baker PR and clients.</li> <li> Clients included Lord &amp; Taylor, National Center for Adaptive Neurotechnology, Complexions Spa, The Port of Coeymans, Creatacor, and more.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_2_540595982" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD2"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT2"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT2"> Development Senior Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES2" itemprop="description"> <ul> <li> Responsible for fundraising efforts for individuals at every level; manage and redesign membership benefits program; coordinate and manage events.</li> <li> Developed relationships with donors to achieve financial goals.</li> <li> Managed all details of fundraising events to include budget, negotiating contracts, managing vendors, organizing volunteers and staff to execute events, timeline creation and management, and coordination of communication among departments, guests, sponsors, donors, and vendors.</li> <li> Oversaw reception and receiving line event featuring President Clinton in October 2012.</li> <li> Wrote and designed various fundraising publications in conjunction with creative/marketing department.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_3_540595983" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD3"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT3"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT3"> Development Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES3" itemprop="description"> <ul> <li> Responsible for fundraising efforts to include events, sponsorships, grants, year end giving, and gift solicitation.</li> <li> Directed public relations events - assist in coordination and execution of annual conference, gala, and golf tournament.</li> <li> Organized and produced Anderson Center video.</li> <li> Managed website revision.</li> <li> Conducted research to identify grant opportunities, and wrote and submitted grant proposals.</li> <li> Managed admissions department: responsible for conducting interviews and tours; coordinate admission process, liaising among family, school district, and related parties; and represent Anderson Center at conferences and marketing opportunities.</li> <li> Wrote, designed, and edited public relations, marketing, advertising, and fundraising publications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_4_540595984" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD4"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT4"> 01/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT4"> Senior Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES4" itemprop="description"> <ul> <li> Assisted in the creation of public and media relations strategy for a variety of clients.</li> <li> Wrote, designed, edited, and distributed press releases and media pitches for clients.</li> <li> Provided updates, served on committees, and interacted with clients to advise and customize public relation strategy and tactics to achieve goals.</li> <li> Clients included Rent-a-Center, Beech-Nut, Invenergy LLC, NYS Rental Dealers Association, Community Health Foundation of Western New York, and Niagara Falls Bridge Commission.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_5_540595985" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD5"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT5"> 01/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT5"> Public Relations and Membership</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES5" itemprop="description"> <ul> <li> Developed public and media relations strategy for second largest non-profit in Columbia County, NY </li> <li> Wrote, designed, and edited pr, marketing, advertising, membership, and fundraising publications.</li> <li> Managed membership program and database; developed and executed special and fundraising events.</li> <li> Managed website content.</li> <li> Project management included: development of new corporate logo and implementation; created brand consistency for COARC publications; created and executed a 40th anniversary event; wrote, organized and produced a COARC video; and directed annual staff recognition and award programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_6_540595986" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD6"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT6"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT6"> Executive Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES6" itemprop="description"> <ul> <li> Managed daily activities of the Vice President's office in an international agricultural company.</li> <li> Assisted in updating and maintaining vendor database and purchasing-related projects.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_7_540595988" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD7"> 01/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT7"> 01/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT7"> Public Relations Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES7" itemprop="description"> <ul> <li> Created public relations, sales promotion, and corporate sales publications for what was the largest chain of toy stores in the U.S., problem-solved for public relations issues and corporate sales.</li> <li> Coordinated and organized details for pr events to include community event attended by 10,000 people in Pittsfield, MA and Sony PlayStation National Truck Tour; and provided outstanding customer service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830079220_8_540595989" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="830079220JSTD8"> 01/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="830079220EDDT8"> 01/1998</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830079220JTIT8"> Recruiter/Cultural Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830079220COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="830079220JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079220JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="830079220JDES8" itemprop="description"> <ul> <li> Interviewed and assessed applicants for 35 departments for award-winning health and wellness center.</li> <li> Managed advertising, designed recruiting publications; developed relationships with employment agencies, schools, colleges and community and presented at job/career fairs and business functions.</li> <li> As Cultural Coordinator, oversaw ticket promotion and sales for seven venues.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC830079221" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC830079221"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079221_1_540595990" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="830079221GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="830079221DGRE1" itemprop="name"> Bachelor Degree</span> <span> : </span> <span class="programline" id="830079221STUY1"> Business Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="830079221SCHO1" itemprop="name"> Florida Institute of Technology</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="830079221SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="830079221SSTA1"> State</span> <span class="joblocation jobstate" id="830079221SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="830079221FRFM1"> Business Communication</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR830079223" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR830079223"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079223_1_540595992" style="padding-top:0px;"> <div class="field singlecolumn" id="830079223FRFM1"> <div> Greene County YMCA, board member</div> <div> Henry Hudson Youth Soccer board member/coach</div> <div> Public Relations Society of America, board member, former president</div> <div> Salvation Army volunteer</div> <div> American Red Cross volunteer </div> <div> Berkshire Leadership Program, graduate and steering committee member Columbia County Leadership Program graduate </div> </div> </div> </div> <div class="section" id="SECTION_SKLL830079224" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL830079224"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830079224_1_540595993" style="padding-top:0px;"> <div class="field singlecolumn" id="830079224FRFM1"> <div> Experience with advertising, budgeting, negotiating contracts, project management, and video creation.</div> <div> Adept at customer service, editing, fundraising,media relations, content creation, and research.</div> <div> Developed grant proposals, marketing collateral, press releases, publications (newsletters, annual reports, year end appeals and more), website content, and communications <span style="line-height: 1.5;"> strategy.</span> </div> <div> <span class=""> </span> <ul> <li class=""> Fundraising Software: Raiser's Edge</li> <li class=""> <span style="line-height: 1.5;"> Desktop Publishing Software: InDesign</span> <br/> </li> </ul> </div> </div> </div> </div> </div>
PUBLIC-RELATIONS
20,969,845
FINANCE & ADMIN MANAGER Summary A self-motivated person with a dynamic personality and have more than eight (8) years of working experience in the fields of management, finance, administration, advisor, translator, and tutor. Worked with reputable international organizations for the last 5 years in different positions. Have an excellent command of Dari, Persian & Pashto languages, as well as good understanding and knowledge of English, Russian, Arabic & Urdu language. Achievements Fulbright Scholarship Program – The University of Akron August 2015 - present Full scholarship to complete Master's degree American Scholarship Program – American University of Central Asia August 2007 – June 2011 Full scholarship to complete a four-year Bachelor's degree Work Experience Finance & Admin Manager 10/2011 to 07/2015 Company Name City , State Identified staff vacancies and recruited, interviewed and selected applicants. Conducted new employee orientation to foster positive attitude toward organizational objectives. Advised managers on organizational policy matters and recommend needed changes.  Prepared contract- subsidies, financial agreements, suppliers, services, consultancies; Prepared program budget planning; Maintained  of accurate cash records; Ensure that all procurement is completed in according with financial policies & procedures; Prepared monthly reconciliation of cash, financial monitoring,  accounting and financial plans Measurement Result: Obtained favorable settlements in over 85% of cases Supervised a team over 15 employees. ​ Advisor & Interpeter/Translator 06/2011 to 09/2011 Company Name City , State Translated conversations from Dari to English and vice verse; Organized trip & meetings; Traveled around Mazar Districts; Interviewed with women; Observed the women situation in rural area Preparing report for fundraising Measurement Result: Obtained favorable settlements in over 90% of cases Intern 06/2010 to 08/2010 Company Name City , State Worked in Credit Banking department Worked in Accounting department Maintained records and account for the bank transaction Reported monthly financial statements Prepared daily reconciliation of customer accounts  Assistant- Voluntarily 01/2009 to 03/2011 Company Name City , State Communicated with national and international stuff Organized trip Held the responsibility of finance issue  Made arrangements for official meetings, conferences, and other events. Measurement Result: Obtained favorable settlements in over 80%  Totur 07/2004 to 01/2005 Company Name City , State Applied the required teaching methods for students Training Received Training on Introduction to GIZ financial administration From 30 Oct 2011 to 3 Nov 2011 Financial Administration, procurement, O&R regulation and internal control From 27 Jan 2012 to 3 Feb 2012 Financial Administration and O&R on 27 June 2012 Time management and communication on 2-3 June 2013 Qualification on anti-corruption on 1 July 2013 Communication and team building on 1-2 Sept 2013 IPO-Information Portal Online of the Risk Management on 10 Sept 2012 Financial Management and WINPACCS Cost Control on 11- 16 Oct 2012 Capacity WORKS Training on 23-27 June  Education MBA : Business Administration, Conentration on Managment 2017 University of Akron City , State , USA BBA : Business Administration- Concentration on Finance, Banking & Investment 2011 American University of Central Asia City , Kyrgyzstan Language Skills Dari, Persian, Pashto, English, Russian, Arabic, Urdu Computer Skills Operating Systems MS-DOS, Windows (98, 2000, XP, Vista, 7), Office Suite MS Word, MS Excel, MS PowerPoint, MS Access, MS Publisher, MS FrontPage, Networking Linksys Routers & wirelessBroadband, Web Designing HTML/DHTML, FrontPage, Adobe Photoshop, Adobe Photoshop  
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME834625173" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_834625173_1_543848890" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="834625173FNAM1"> </span> <span> </span> <span class="field lName" id="834625173LNAM1"> FINANCE &amp; ADMIN MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM834625175" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM834625175"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625175_1_543848897" style=" padding-top:0px; "> <div class="field singlecolumn" id="834625175FRFM1"> <p style="text-align: justify;"> A self-motivated person with a dynamic personality and have more than eight (8) years of working experience in the fields of management, finance, administration, advisor, translator, and tutor. Worked with reputable international organizations for the last 5 years in different positions. Have an excellent command of Dari, Persian &amp; Pashto languages, as well as good understanding and knowledge of English, Russian, Arabic &amp; Urdu language.</p> </div> </div> </div> <div class="section" id="SECTION_ACCM834625177" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM834625177"> Achievements</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625177_1_543851191" style=" padding-top:0px; "> <div class="field singlecolumn" id="834625177FRFM1"> <div> <strong> Fulbright Scholarship Program – The University of Akron August 2015 - present</strong> </div> <ul> <li> Full scholarship to complete Master's degree</li> </ul> <div> <strong> American Scholarship Program – American University of Central Asia August 2007 – June 2011</strong> </div> <ul> <li> Full scholarship to complete a four-year Bachelor's degree</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR834625178" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR834625178"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625178_1_543848892" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="834625178JTIT1"> Finance &amp; Admin Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="834625178JSTD1"> 10/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="834625178EDDT1"> 07/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="834625178COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="834625178JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="834625178JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="834625178JDES1" itemprop="description"> <ul> <li> <span class=""> Identified staff vacancies and recruited, interviewed and selected applicants.</span> </li> <li> <span class=""> Conducted new employee orientation to foster positive attitude toward organizational objectives. </span> </li> <li> <span class=""> </span> <span class=""> Advised managers on organizational policy matters and recommend needed changes. </span> </li> <li> Prepared contract- subsidies, financial agreements, suppliers, services, consultancies;</li> <li> Prepared program budget planning;</li> <li> Maintained <span style="line-height: 1.5;"> of accurate cash records;</span> </li> <li> <span style="line-height: 1.5;"> </span> Ensure<span style="line-height: 1.5;"> that all procurement is completed in according with financial policies &amp; procedures;</span> </li> <li> <span style="line-height: 1.5;"> </span> Prepared<span style="line-height: 1.5;"> monthly reconciliation of cash, financial monitoring,  accounting and financial plans</span> </li> </ul> <div> <b> Measurement Result:</b> </div> <ul> <li> Obtained favorable settlements in over 85% of cases</li> <li> Supervised a team over 15 employees.</li> </ul> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_834625178_2_543854532" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="834625178JTIT2"> Advisor &amp; Interpeter/Translator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="834625178JSTD2"> 06/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="834625178EDDT2"> 09/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="834625178COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="834625178JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="834625178JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="834625178JDES2" itemprop="description"> <ul> <li> Translated conversations from Dari to English and vice verse;</li> <li> Organized trip &amp; meetings;</li> <li> Traveled around Mazar Districts;</li> <li> Interviewed with women;</li> <li> Observed the women situation in rural area Preparing report for fundraising</li> <li class="tempListItem" style="list-style-type:none"> </li> </ul> <div> <b> Measurement Result:</b> </div> <ul> <li> Obtained favorable settlements in over 90% of cases</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_834625178_3_543848893" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="834625178JTIT3"> Intern</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="834625178JSTD3"> 06/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="834625178EDDT3"> 08/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="834625178COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="834625178JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="834625178JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="834625178JDES3" itemprop="description"> <ul> <li> Worked in Credit Banking department</li> <li> Worked in Accounting department</li> <li> Maintained records and account for the bank transaction</li> <li> Reported monthly financial statements</li> <li> Prepared daily reconciliation of customer accounts </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_834625178_4_543856439" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="834625178JTIT4"> Assistant- Voluntarily</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="834625178JSTD4"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="834625178EDDT4"> 03/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="834625178COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="834625178JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="834625178JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="834625178JDES4" itemprop="description"> <ul> <li> Communicated with national and international stuff</li> <li> Organized trip</li> <li> Held the responsibility of finance issue </li> <li> Made arrangements for official meetings, conferences, and other events.</li> </ul> <div> <b> Measurement Result:</b> </div> <ul> <li> Obtained favorable settlements in over 80% </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_834625178_5_543856613" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="834625178JTIT5"> Totur </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="834625178JSTD5"> 07/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="834625178EDDT5"> 01/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="834625178COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="834625178JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="834625178JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="834625178JDES5" itemprop="description"> <ul> <li> Applied the required teaching methods for students</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL834625180" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL834625180"> Training Received</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625180_1_543852761" style=" padding-top:0px; "> <div class="field singlecolumn" id="834625180FRFM1"> <ul> <li> Training on Introduction to GIZ financial administration From 30 Oct 2011 to 3 Nov 2011 </li> <li> Financial Administration, procurement, O&amp;R regulation and internal control From 27 Jan 2012 to 3 Feb 2012</li> <li> Financial Administration and O&amp;R on 27 June 2012</li> <li> Time management and communication on 2-3 June 2013</li> <li> Qualification on anti-corruption on 1 July 2013</li> <li> Communication and team building on 1-2 Sept 2013</li> <li> IPO-Information Portal Online of the Risk Management on 10 Sept 2012</li> <li> Financial Management and WINPACCS Cost Control on 11- 16 Oct 2012</li> <li> Capacity WORKS Training on 23-27 June </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC834625179" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC834625179"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625179_1_543848894" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="834625179DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="834625179STUY1"> Business Administration, Conentration on Managment</span> <span class="datesWrapper"> <span class="jobdates" id="834625179GRYR1"> 2017</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="834625179SCHO1" itemprop="name"> University of Akron</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="834625179SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="834625179SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="834625179SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="834625179FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_834625179_2_543848895" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="834625179DGRE2" itemprop="name"> BBA</span> <span> : </span> <span class="programline" id="834625179STUY2"> Business Administration- Concentration on Finance, Banking &amp; Investment </span> <span class="datesWrapper"> <span class="jobdates" id="834625179GRYR2"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="834625179SCHO2" itemprop="name"> American University of Central Asia</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="834625179SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="834625179SSTA2"> </span> <span class="joblocation eduCountry" id="834625179SCNT2"> Kyrgyzstan</span> </span> </span> <span class="paddedline"> <span class="field" id="834625179FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG834625183" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG834625183"> Language Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625183_1_543848901" style=" padding-top:0px; "> <div class="field singlecolumn" id="834625183FRFM1"> Dari, Persian, Pashto, English, Russian, Arabic, Urdu</div> </div> </div> <div class="section" id="SECTION_SKLL834625184" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL834625184"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_834625184_1_543848903" style=" padding-top:0px; "> <div class="field singlecolumn" id="834625184FRFM1"> Operating Systems MS-DOS, Windows (98, 2000, XP, Vista, 7), Office Suite MS Word, MS Excel, MS PowerPoint, MS Access, MS Publisher, MS FrontPage, Networking Linksys Routers &amp; wirelessBroadband, Web Designing HTML/DHTML, FrontPage, Adobe Photoshop, Adobe Photoshop  </div> </div> </div> </div>
FINANCE
24,589,765
GOVERNMENT RELATIONS, COMMUNICATIONS AND ORGANIZATIONAL DEVELOPMENT DIRECTOR Professional Summary Strategically grounded, highly experienced leader* Quickly establishes trust and effective working relationships * Focus on effective communication between teams * Creative, articulate and resourceful * Successful at team mentoring and develop individuals into leadership *Innovative, energetic and a good sense of humor Skills Work History 01/2014 to Current Government Relations, Communications and Organizational Development Director Company Name – City , State Government Relations and Communications WSDOT Toll Division Leadership: Develops strong partnerships with functional teams throughout WSDOT and region in delivering toll projects. Oversees implementation of continuous improvement and Lean project. Represents the division with the media, government and industry representatives, and citizens. Government Relations: Serves as a strategic advisor to department executives on key tolling, communication and legislative strategies. Communications: Leads strategic communication and government relations delivery plans with internal employees and stakeholders for the WSDOT Toll Division. Distills complex financial and technical information into clear graphic storytelling and understandable communication. Facilitates resolution workshops on policy conflicts between internal and cross functional partners. Leads external communications team leverage of current social media tools. Team: 2 managers, 8 staff Director of Budget and Program Development Washington State Ferries Leadership: Built strong partnerships between diverse internal partners and external stakeholders. Cultivated Lean initiatives and projects in partnership with agency executives. Developed organization's performance management program. Trained, coached and mentored staff to ensure smooth adoption of new program. Initiated rollout of new enterprise software solution for sales reporting. Spearheaded cross-functional initiative to achieve [objective] . 08/2008 to 09/2011 Director of Program Management Company Name – City , State Greco led the Program Management for the AWV program with a $3.125 billion budget. She led high performing global teams with differing goals towards an aligned matrixed organization with direct and adjacent reporting structures. Greco led budget, finance, human relations, communications, real estate services, consultant and third party agreements including railroads. Greco led complex negotiations for executive leadership with differing priorities and goals for technical agreements of the Bored Tunnel project. She was responsible for financial forecasts, budget development and accounting for the AWV program. Directed 5 managers and a team of 33 employees. Developed and rolled out new policies. Hired and trained [number] of staff. Implemented innovative programs to increase employee loyalty and reduce turnover. Partnered successfully with [departments, clients] to produce [positive outcome] . 04/2006 to 08/2008 Project Director, I-90 Corridor and Sound Move Projects Company Name – City , State Directed delivery of design and construction projects for high capacity transit in the I-90 corridor and for the completion of Sound Transit Sound Move projects. Oversaw improved partnering and project coordination between WSDOT and Sound Transit design and engineering teams for direct access facilities and Link light rail on the interstate system. Greco managed the leadership alignment for the Urban Corridors senior management team including the three mega projects, Alaskan Way Viaduct, SR 520 and I-405. 07/1995 to 03/2003 Manager, Aviation Services and Planning Company Name – City , State Oversaw delivery of the WSDOT Pilot and Aircraft Registration Program, Aviation Planning, Outreach and Education Program. Provided leadership support in the reorganization and relocation of the WSDOT Aviation Division. Created the WSDOT Airport Land Use Compatibility Program, which now serves as a national model in protecting airports through local land use planning. Restructured the Aviation System Plan into a dynamic web-based resource tool for the 129 airports in Washington. Managed consultants for delivery of the statewide pavement management program. Provided staff support for the 2002 Joint Legislative Audit Review Committee Aviation Division study and the 1998 State Aviation Policy. Public Affairs Specialist Company Name – City , State Served as spokesperson to national and international media including crisis managementincluding the Pan Am 103 bombing, and numerous aircraft accidents. Provided media training to senior management as well as support during media interviews including the television shows, 60 Minutes and 48 Hours. 09/2011 to 01/2014 Director, Budget and Program Development Company Name – City , State Serves as Director of Budget and Program Development for WSDOT Ferries Division with a $760 million biennial budget serving over 22 million passengers each year. Greco oversaw program management for the operating and capital budgets and established a trend and change management program. Built strong partnerships between diverse internal partners and external stakeholders. Cultivated Lean initiatives and projects in partnership with agency executives. Developed organization's performance management program. She is experienced in interest arbitration for numerous collective bargaining agreements. Greco oversees the organization's performance management program and has a demonstrated ability to inspire and preserve teams. Initiated rollout of new enterprise software solution for sales reporting. Spearheaded cross-functional initiative to achieve [objective] . Strengthened company's business by leading implementation of [project] . Trained, coached and mentored staff to ensure smooth adoption of new program. Education Bachelor of Science : Flight Technology Flight Technology Central Washington University Executive Management Program, Evans School, University of Washington : Skills arbitration, agency, budgets, Budget, continuous improvement, delivery, Executive Management, financial, functional, Government, graphics, graphic, human relations, Hyperion, I-90, Leadership, Director, Excel, PowerPoint, Microsoft Project, 3.1, Word, Negotiations, Oracle, performance management, Program Development, Program Management, real estate, Sound, strategic, Visio, workshops Additional Information Non-Profit and Community Support Neighborhood Youth Alliance, Founding Director Math and literacy outreach to homeless and children in poverty, Lynnwood, WA Campaign Manager in the successful election John Resha for Lake Forest Park City Council Precinct Campaign Officer, 46th Legislative District 2
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME510479545" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_510479545_1_333318453"> <div class="name" itemprop="name"> <span class="field" id="510479545FNAM1"> </span> <span> </span> <span class="field" id="510479545LNAM1"> GOVERNMENT RELATIONS, COMMUNICATIONS AND ORGANIZATIONAL DEVELOPMENT DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM510479549" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SUMM510479549"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479549_1_333318462"> <div class="field singlecolumn" id="510479549FRFM1"> Strategically grounded, highly experienced leader* Quickly establishes trust and effective working relationships * Focus on effective communication between teams * Creative, articulate and resourceful * Successful at team mentoring and develop individuals into leadership *Innovative, energetic and a good sense of humor</div> </div> </div> <div class="section" id="SECTION_HILT510479997" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_HILT510479997"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479997_1"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="510479997SKC11"> </td> <td class="field twocol_2" id="510479997SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR510479547" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EXPR510479547"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479547_1_333318455" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510479547JSTD1"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510479547EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT1"> Government Relations, Communications and Organizational Development Director</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES1" itemprop="description"> <ul> <li> Government Relations and Communications WSDOT Toll Division Leadership: Develops strong partnerships with functional teams throughout WSDOT and region in delivering toll projects.</li> <li> Oversees implementation of continuous improvement and Lean project.</li> <li> Represents the division with the media, government and industry representatives, and citizens.</li> <li> Government Relations: Serves as a strategic advisor to department executives on key tolling, communication and legislative strategies.</li> <li> Communications: Leads strategic communication and government relations delivery plans with internal employees and stakeholders for the WSDOT Toll Division.</li> <li> Distills complex financial and technical information into clear graphic storytelling and understandable communication.</li> <li> Facilitates resolution workshops on policy conflicts between internal and cross functional partners.</li> <li> Leads external communications team leverage of current social media tools.</li> <li> Team: 2 managers, 8 staff Director of Budget and Program Development Washington State Ferries Leadership: Built strong partnerships between diverse internal partners and external stakeholders.</li> <li> Cultivated Lean initiatives and projects in partnership with agency executives.</li> <li> Developed organization's performance management program.</li> <li> Trained, coached and mentored staff to ensure smooth adoption of new program.</li> <li> Initiated rollout of new enterprise software solution for sales reporting.</li> <li> Spearheaded cross-functional initiative to achieve <font color="#0000ff"> [objective]</font> .</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479547_2_333318456" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510479547JSTD2"> 08/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510479547EDDT2"> 09/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT2"> Director of Program Management</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES2" itemprop="description"> <ul> <li> Greco led the Program Management for the AWV program with a $3.125 billion budget. </li> <li> She led high performing global teams with differing goals towards an aligned matrixed organization with direct and adjacent reporting structures. </li> <li> Greco led budget, finance, human relations, communications, real estate services, consultant and third party agreements including railroads. </li> <li> Greco led complex negotiations for executive leadership with differing priorities and goals for technical agreements of the Bored Tunnel project. </li> <li> She was responsible for financial forecasts, budget development and accounting for the AWV program. </li> <li> Directed 5 managers and a team of 33 employees. </li> <li> Developed and rolled out new policies.</li> <li> Hired and trained <font color="#0000ff"> [number]</font> of staff.</li> <li> Implemented innovative programs to increase employee loyalty and reduce turnover.</li> <li> Partnered successfully with <font color="#0000ff"> [departments, clients]</font> to produce <font color="#0000ff"> [positive outcome]</font> .</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479547_3_333318457" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510479547JSTD3"> 04/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510479547EDDT3"> 08/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT3"> Project Director, I-90 Corridor and Sound Move Projects</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES3" itemprop="description"> <ul> <li> Directed delivery of design and construction projects for high capacity transit in the I-90 corridor and for the completion of Sound Transit Sound Move projects. Oversaw improved partnering and project coordination between WSDOT and Sound Transit design and engineering teams for direct access facilities and Link light rail on the interstate system. Greco managed the leadership alignment for the Urban Corridors senior management team including the three mega projects, Alaskan Way Viaduct, SR 520 and I-405.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479547_4_333318458" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510479547JSTD4"> 07/1995</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510479547EDDT4"> 03/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT4"> Manager, Aviation Services and Planning</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES4" itemprop="description"> <ul> <li> Oversaw delivery of the WSDOT Pilot and Aircraft Registration Program, Aviation Planning, Outreach and Education Program. </li> <li> Provided leadership support in the reorganization and relocation of the WSDOT Aviation Division. </li> <li> Created the WSDOT Airport Land Use Compatibility Program, which now serves as a national model in protecting airports through local land use planning. </li> <li> Restructured the Aviation System Plan into a dynamic web-based resource tool for the 129 airports in Washington. </li> <li> Managed consultants for delivery of the statewide pavement management program. </li> <li> Provided staff support for the 2002 Joint Legislative Audit Review Committee Aviation Division study and the 1998 State Aviation Policy.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479547_5_333318459" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT5"> Public Affairs Specialist</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES5" itemprop="description"> Served as spokesperson to national and international media including crisis managementincluding the Pan Am 103 bombing, and numerous aircraft accidents. Provided media training to senior management as well as support during media interviews including the television shows, 60 Minutes and 48 Hours.</span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479547_6_333323630" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="510479547JSTD6"> 09/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="510479547EDDT6"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="510479547JTIT6"> Director, Budget and Program Development</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="510479547COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="510479547JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="510479547JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="510479547JDES6" itemprop="description"> <ul> Serves as Director of Budget and Program Development for WSDOT Ferries Division with a $760 million biennial budget serving over 22 million passengers each year. <br/> <br/> Greco oversaw program management for the operating and capital budgets and established a trend and change management program. <br/> <br/> Built strong partnerships between diverse internal partners and external stakeholders. Cultivated Lean initiatives and projects in partnership with agency executives. Developed organization's performance management program.<br/> <br/> She is experienced in interest arbitration for numerous collective bargaining agreements. Greco oversees the organization's performance management program and has a demonstrated ability to inspire and preserve teams.<li> Initiated rollout of new enterprise software solution for sales reporting.</li> <li> Spearheaded cross-functional initiative to achieve <font color="#0000ff"> [objective]</font> .</li> <li> Strengthened company's business by leading implementation of <font color="#0000ff"> [project]</font> .</li> <li> Trained, coached and mentored staff to ensure smooth adoption of new program.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC510479548" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_EDUC510479548"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479548_1_333318460" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="510479548GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="510479548DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="510479548STUY1"> Flight Technology</span> </span> <span class="field" id="510479548FRFM1"> Flight Technology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_510479548_2_333318461" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="510479548GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="510479548DGRE2" itemprop="name"> Central Washington University Executive Management Program, Evans School, University of Washington</span> <span> : </span> <span class="programline" id="510479548STUY2"> </span> </span> <span class="field" id="510479548FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL510479552" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_SKLL510479552"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479552_1_333318465"> <div class="field singlecolumn" id="510479552FRFM1"> arbitration, agency, budgets, Budget, continuous improvement, delivery, Executive Management, financial, functional, Government, graphics, graphic, human relations, Hyperion, I-90, Leadership, Director, Excel, PowerPoint, Microsoft Project, 3.1, Word, Negotiations, Oracle, performance management, Program Development, Program Management, real estate, Sound, strategic, Visio, workshops</div> </div> </div> <div class="section" id="SECTION_ADDI510479553" style=" padding-top:0px; "> <div class="heading topborder"> <div class="sectiontitle" id="SECTNAME_ADDI510479553"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_510479553_1_333318466"> <div class="field singlecolumn" id="510479553FRFM1"> <ul> <li> Non-Profit and Community Support Neighborhood Youth Alliance, Founding Director Math and literacy outreach to homeless and children in poverty, Lynnwood, WA Campaign Manager in the successful election John Resha for Lake Forest Park City Council Precinct Campaign Officer, 46th Legislative District 2 </li> </ul> </div> </div> </div> </div>
AVIATION
20,806,155
HR SPECIALIST (INFORMATION SYSTEMS) Experience 02/2013 - 12/2014 Company Name - City , State HR Specialist (Information Systems) Permanent/FT Supervisor: Iris Murray (910-432-2392) Served as Fort Bragg Installation Civilian Personnel Information Systems Manager with full responsibility for establishing and implementing automated personnel policy, providing advisory services, and resolving HR automation user issues. This included system access control, HR automation training administration and instruction, HR automation system software functionality and interface issues, hardware troubleshooting, installation and maintenance, and regulatory and procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc. Designed, constructed, tested, deployed, and maintained organizational SharePoint infrastructure. Designed customized web-based management tools to improve organizational efficiency, communication, and archiving capabilities. Served as the Webmaster for the Fort Bragg Civilian Personnel Advisory Center (CPAC) internet and intranet products with responsibility for ensuring release compliance, proper website structure and architecture, ease of use, and esthetic appeal. Wrote detailed technical plans to maintain organizational functionality in the occurrence of service interruptions due to software incompatibility issues resulting from Network Enterprise Center compliance demands and newly implemented network configurations. Managed storage capabilities and built a detailed archival system to maintain organization's historic documents. Analyzed organizational automation training needs and constructed detailed training plans. Coordinated training registrations for internal and external customer base. Constructed customized slides and literature to meet training needs. Delivered short-term and extended training sessions on HR automation program functionality, troubleshooting, capabilities. Performed onsite and phone-based troubleshooting of HR automation programs. Assisted users with identifying likely causes of functionality problems and employed non-standard and standardized troubleshooting to solve user issues. Managed all user account requests for all Fort Bragg users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. 08/2012 - 02/2013 Company Name - City , State HR Specialist Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as a senior HR Specialist leading a four-person team in the accomplishment of recruitment and placement work. Responsible for analyzing workforce capabilities and equitably distributing workload to best utilize organizational resources. Set and tracked suspenses and deadlines on assigned work. Set workload milestones and regularly monitored whether my team was meeting the goals as projected and adjusted my approach accordingly to meet production requirements. Assigned and tracked all pre-work to ensure analytical accuracy in the strategic recruitment discussion and job analysis phases. Reviewed all RPA coding and remarks prior to submission for processing. Continually analyzed work practices and processes to gather data for streamlining or process change proposals. Managed all user account requests for all Pine Bluff Arsenal users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation. Performed workforce needs assessments to determine the overall intellectual resources, skill level and training needs of junior HR Specialists and HR Assistants. Advised the HR Officer on learning progression, areas of needed improvement, and recommendations for training of the junior HR workforce. Constructed training materials and performed workforce development training for my organization. Conducted reviews and quality control of all assessments and vacancy announcements of my team prior to publishing and use the resulting observations in the construct of developmental training. Designed and conducted on-site training on HR processes and automation to a workforce of over 1,200 employees. Assessed existing HR training programs and determined the need for adjustment, replacement, or maintenance based on employee feedback and productivity measures. Constructed new training materials and delivered organizationally standardized training. Performed strategic recruitment discussions to determine proper position classification, area of consideration, and overall recruitment plan. Conducted detailed job analysis in concert with hiring managers and subject matter experts. Built and edited vacancies, assessments, and vacancy announcements (Delegated Examining Unit and Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes. Advised the post Command group and directorate level managers on difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, and procedural research, analysis, and synthesis of human resources related laws, policies, and regulatory guidance in order to write proposals to address complex staffing solutions, production focus, and HR process improvement. Analyzed organizational composition and provide position management and classification support to assigned organizations under the General Schedule (GS) and Wage Grade (WG) pay schedules. Advised managers on the position classification process and the use of various classification references and automated tools. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Performed FLSA determinations. Researched and analyzed classification regulations, handbooks, references, and regulatory guidance. Analyzed position description data and write position evaluations. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance. Conducted PPP file and match audits. Continually monitored program to maintain operational and procedural consistency, determine need for process improvements, and ensure registrants are receiving proper service and assistance. 08/2011 - 08/2012 Company Name - City , State HR Specialist Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation Managed organization-wide HR automation account establishment and end-dating. Advised managers and employees on system functionality and limitations. Specialized in the use of Business Objects Applications program to provide Defense Civilian Personnel Data System (DCPDS)-based reports and statistical analysis for the post command group and servicing CPAC. Supervised roll out of new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance and instructions to assist in resolution of personnel system user issues and informs users of upcoming automation changes or outages. Gathered and analyzed user experience data to determine the need for system adjustment, replacement, or maintenance based on employee feedback and productivity measures. Served as the Pine Bluff Arsenal USA Staffing Super User responsible for implementing Regional changes, keeping the workforce informed of functionality issues, attending bi-weekly Regional meetings to stay abreast of automation developments, maintaining user and customer accounts, building custom notification letters, troubleshooting, and answering questions related to system functions, usage, and regulatory guidance. Created and manipulated automated databases using Microsoft Excel and Microsoft Access. Used varying databases, universes, and data elements to construct complex Business Objects Applications reports. Utilized these reports to retrieve employee statistical and profile information for analysis and interrogatory requests. Provided guidance on merit system principles, prohibited personnel practices, HR regulations, and the development and use of valid selection criteria and processes. Advised management on recruitment strategies, sources, appointment authorities, and special programs. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Analyzed and applied classification standards, SOP's, laws, and regulatory guidance to conduct classification and FLSA determinations on a variety of position including Wage Schedule and General Schedule non-supervisory, supervisory, wage grade, wage leader, and wage supervisor positions. Analyzed position description data and wrote position evaluations. Researched and analyzed relevant federal regulations and guidance to determine legality and options. Crafted suggestions and recruitment strategies for presentation to the post command. Presented monthly HR-related training to a diverse workforce consisting of over 1,200 employees. Served as a peer-to-peer trainer and reviewer on HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, and use of HR automation programs. Coded personnel actions IAW the Guide to Processing Personnel actions and other applicable regulatory guidance. Reviewed and analyzed all personnel actions prior to submission to reconcile any errors or discrepancies. Analyzed quality control RPA data and Open Goodness of Data reports to double check for incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, and produced merit promotion and DEU referral lists. Analyzed, interpreted and applied recruitment and placement regulatory guidance, laws, and policies. Assisted customers with federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services to staff and managers to resolve staffing, classification, pay, action processing, and related personnel issues. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance Education Miller-Motte College - City , State , US Associate : Microcomputer Applications Associate Degree 04/2015 Miller-Motte College, Wilmington, NC United States GPA 3.61 of a maximum 4.0 Credits Earned: 68 Credit Hours Major: Microcomputer Applications Relevant Coursework: Web Development, PC Operating Systems, Project Management, Desktop Publishing, Presentation Graphics, PC Hardware & Software A+, Advanced Database Management, Advanced Spreadsheets, Advanced Word Processing, E-Commerce Capella University Minneapolis - City , State , US Master's : Human Services Master's Degree 03/2010 Capella University Minneapolis, MN United States GPA: 3.67 of a maximum 4.0 Credits Earned: 48 Semester hours Major: Human Services Honors: Cum Laude Accomplishments Major: Human Services Honors: Cum Laude Military Experience 08/2012 - 02/2013 Company Name Specialist Department of the Army, Civilian HR Agency Hours per week: 40 Fort Bragg, NC Permanent/FT Supervisor: Iris Murray (910-432-2392) Served as Fort Bragg Installation Civilian Personnel Information Systems Manager with full responsibility for establishing and implementing automated personnel policy, providing advisory services, and resolving HR automation user issues. This included system access control, HR automation training administration and instruction, HR automation system software functionality and interface issues, hardware troubleshooting, installation and maintenance, and regulatory and procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc. Designed, constructed, tested, deployed, and maintained organizational SharePoint infrastructure. Designed customized web-based management tools to improve organizational efficiency, communication, and archiving capabilities. Served as the Webmaster for the Fort Bragg Civilian Personnel Advisory Center (CPAC) internet and intranet products with responsibility for ensuring release compliance, proper website structure and architecture, ease of use, and esthetic appeal. Wrote detailed technical plans to maintain organizational functionality in the occurrence of service interruptions due to software incompatibility issues resulting from Network Enterprise Center compliance demands and newly implemented network configurations. Managed storage capabilities and built a detailed archival system to maintain organization's historic documents. Analyzed organizational automation training needs and constructed detailed training plans. Coordinated training registrations for internal and external customer base. Constructed customized slides and literature to meet training needs. Delivered short-term and extended training sessions on HR automation program functionality, troubleshooting, capabilities. Performed onsite and phone-based troubleshooting of HR automation programs. Assisted users with identifying likely causes of functionality problems and employed non-standard and standardized troubleshooting to solve user issues. Managed all user account requests for all Fort Bragg users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. HR Specialist (Recruitment & Placement/Info Systems) GS-0201-12 08/2012 - 02/2013 Department of the Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as a senior HR Specialist leading a four-person team in the accomplishment of recruitment and placement work. Responsible for analyzing workforce capabilities and equitably distributing workload to best utilize organizational resources. Set and tracked suspenses and deadlines on assigned work. Set workload milestones and regularly monitored whether my team was meeting the goals as projected and adjusted my approach accordingly to meet production requirements. Assigned and tracked all pre-work to ensure analytical accuracy in the strategic recruitment discussion and job analysis phases. Reviewed all RPA coding and remarks prior to submission for processing. Continually analyzed work practices and processes to gather data for streamlining or process change proposals. Managed all user account requests for all Pine Bluff Arsenal users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation. Performed workforce needs assessments to determine the overall intellectual resources, skill level and training needs of junior HR Specialists and HR Assistants. Advised the HR Officer on learning progression, areas of needed improvement, and recommendations for training of the junior HR workforce. Constructed training materials and performed workforce development training for my organization. Conducted reviews and quality control of all assessments and vacancy announcements of my team prior to publishing and use the resulting observations in the construct of developmental training. Designed and conducted on-site training on HR processes and automation to a workforce of over 1,200 employees. Assessed existing HR training programs and determined the need for adjustment, replacement, or maintenance based on employee feedback and productivity measures. Constructed new training materials and delivered organizationally standardized training. Performed strategic recruitment discussions to determine proper position classification, area of consideration, and overall recruitment plan. Conducted detailed job analysis in concert with hiring managers and subject matter experts. Built and edited vacancies, assessments, and vacancy announcements (Delegated Examining Unit and Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes. Advised the post Command group and directorate level managers on difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, and procedural research, analysis, and synthesis of human resources related laws, policies, and regulatory guidance in order to write proposals to address complex staffing solutions, production focus, and HR process improvement. Analyzed organizational composition and provide position management and classification support to assigned organizations under the General Schedule (GS) and Wage Grade (WG) pay schedules. Advised managers on the position classification process and the use of various classification references and automated tools. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Performed FLSA determinations. Researched and analyzed classification regulations, handbooks, references, and regulatory guidance. Analyzed position description data and write position evaluations. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance. Conducted PPP file and match audits. Continually monitored program to maintain operational and procedural consistency, determine need for process improvements, and ensure registrants are receiving proper service and assistance. HR Specialist (Classification/Recruitment & Placement) GS-0201-11 08/2011 - 08/2012 Department of the Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation Managed organization-wide HR automation account establishment and end-dating. Advised managers and employees on system functionality and limitations. Specialized in the use of Business Objects Applications program to provide Defense Civilian Personnel Data System (DCPDS)-based reports and statistical analysis for the post command group and servicing CPAC. Supervised roll out of new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance and instructions to assist in resolution of personnel system user issues and informs users of upcoming automation changes or outages. Gathered and analyzed user experience data to determine the need for system adjustment, replacement, or maintenance based on employee feedback and productivity measures. Served as the Pine Bluff Arsenal USA Staffing Super User responsible for implementing Regional changes, keeping the workforce informed of functionality issues, attending bi-weekly Regional meetings to stay abreast of automation developments, maintaining user and customer accounts, building custom notification letters, troubleshooting, and answering questions related to system functions, usage, and regulatory guidance. Created and manipulated automated databases using Microsoft Excel and Microsoft Access. Used varying databases, universes, and data elements to construct complex Business Objects Applications reports. Utilized these reports to retrieve employee statistical and profile information for analysis and interrogatory requests. Provided guidance on merit system principles, prohibited personnel practices, HR regulations, and the development and use of valid selection criteria and processes. Advised management on recruitment strategies, sources, appointment authorities, and special programs. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Analyzed and applied classification standards, SOP's, laws, and regulatory guidance to conduct classification and FLSA determinations on a variety of position including Wage Schedule and General Schedule non-supervisory, supervisory, wage grade, wage leader, and wage supervisor positions. Analyzed position description data and wrote position evaluations. Researched and analyzed relevant federal regulations and guidance to determine legality and options. Crafted suggestions and recruitment strategies for presentation to the post command. Presented monthly HR-related training to a diverse workforce consisting of over 1,200 employees. Served as a peer-to-peer trainer and reviewer on HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, and use of HR automation programs. Coded personnel actions IAW the Guide to Processing Personnel actions and other applicable regulatory guidance. Reviewed and analyzed all personnel actions prior to submission to reconcile any errors or discrepancies. Analyzed quality control RPA data and Open Goodness of Data reports to double check for incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, and produced merit promotion and DEU referral lists. Analyzed, interpreted and applied recruitment and placement regulatory guidance, laws, and policies. Assisted customers with federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services to staff and managers to resolve staffing, classification, pay, action processing, and related personnel issues. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance Certifications RPA CAC DoD Skills Hr, Maintenance, Registrations, Staffing, Training, Access, Account Maintenance, General Account, Access Control, Architecture, Archiving, Csu, Hardware Troubleshooting, Intranet, Microsoft Sharepoint, Sap, Sharepoint, Web Based, Web-based, Audits, Clerical, Coding, File, Flsa, Job Analysis, Operations, Ppp, Quality Control, Recruitment, Technical Assistance, Answering, Benefits, Bi, Business Intelligence, Cac, Compensation, Customer Accounts, Databases, Employee Benefits, Excel, Federal Regulations, Microsoft Access, Microsoft Excel, Ms Access, Statistical Analysis, User Experience, Publishing, Hr Issues, Hr Process Improvement, Human Resources, Process Improvement, Process Improvements, Proposals, Solutions, Training Programs, Ar, Dod, Gsa, Information Assurance, Online Learning, Online Training, Security, Associate, Credit, Database, Database Management, Desktop Publishing, Project Management, Word
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME590240063" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_590240063_1_384081337" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="590240063FNAM1"> </span> <span> </span> <span class="field" id="590240063LNAM1"> HR SPECIALIST (INFORMATION SYSTEMS)</span> </div> </div> </div> <div class="section" id="SECTION_SUMM590240065" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT590240066" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR590240067" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR590240067"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240067_1_384081341" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="590240067JSTD1"> 02/2013</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="590240067EDDT1"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590240067COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="590240067JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590240067JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="590240067JTIT1"> HR Specialist (Information Systems)</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="590240067JDES1" itemprop="description"> <ul> <li> Permanent/FT Supervisor: Iris Murray (910-432-2392)</li> <li> Served as Fort Bragg Installation Civilian Personnel Information Systems Manager with full responsibility for establishing and implementing automated personnel policy, providing advisory services, and resolving HR automation user issues. This included system access control, HR automation training administration and instruction, HR automation system software functionality and interface issues, hardware troubleshooting, installation and maintenance, and regulatory and procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc.</li> <li> Designed, constructed, tested, deployed, and maintained organizational SharePoint infrastructure. Designed customized web-based management tools to improve organizational efficiency, communication, and archiving capabilities.</li> <li> Served as the Webmaster for the Fort Bragg Civilian Personnel Advisory Center (CPAC) internet and intranet products with responsibility for ensuring release compliance, proper website structure and architecture, ease of use, and esthetic appeal.</li> <li> Wrote detailed technical plans to maintain organizational functionality in the occurrence of service interruptions due to software incompatibility issues resulting from Network Enterprise Center compliance demands and newly implemented network configurations. Managed storage capabilities and built a detailed archival system to maintain organization's historic documents.</li> <li> Analyzed organizational automation training needs and constructed detailed training plans. Coordinated training registrations for internal and external customer base. Constructed customized slides and literature to meet training needs. Delivered short-term and extended training sessions on HR automation program functionality, troubleshooting, capabilities.</li> <li> Performed onsite and phone-based troubleshooting of HR automation programs. Assisted users with identifying likely causes of functionality problems and employed non-standard and standardized troubleshooting to solve user issues.</li> <li> Managed all user account requests for all Fort Bragg users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590240067_2_384081342" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="590240067JSTD2"> 08/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="590240067EDDT2"> 02/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590240067COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="590240067JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590240067JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="590240067JTIT2"> HR Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="590240067JDES2" itemprop="description"> <ul> <li> Permanent/FT Supervisor: Kimberly Malone (870-540-3077)</li> <li> Served as a senior HR Specialist leading a four-person team in the accomplishment of recruitment and placement work. Responsible for analyzing workforce capabilities and equitably distributing workload to best utilize organizational resources. Set and tracked suspenses and deadlines on assigned work. Set workload milestones and regularly monitored whether my team was meeting the goals as projected and adjusted my approach accordingly to meet production requirements.</li> <li> Assigned and tracked all pre-work to ensure analytical accuracy in the strategic recruitment discussion and job analysis phases. Reviewed all RPA coding and remarks prior to submission for processing. Continually analyzed work practices and processes to gather data for streamlining or process change proposals.</li> <li> Managed all user account requests for all Pine Bluff Arsenal users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance.</li> <li> Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation.</li> <li> Performed workforce needs assessments to determine the overall intellectual resources, skill level and training needs of junior HR Specialists and HR Assistants. Advised the HR Officer on learning progression, areas of needed improvement, and recommendations for training of the junior HR workforce. Constructed training materials and performed workforce development training for my organization.</li> <li> Conducted reviews and quality control of all assessments and vacancy announcements of my team prior to publishing and use the resulting observations in the construct of developmental training.</li> <li> Designed and conducted on-site training on HR processes and automation to a workforce of over 1,200 employees. Assessed existing HR training programs and determined the need for adjustment, replacement, or maintenance based on employee feedback and productivity measures. Constructed new training materials and delivered organizationally standardized training.</li> <li> Performed strategic recruitment discussions to determine proper position classification, area of consideration, and overall recruitment plan. Conducted detailed job analysis in concert with hiring managers and subject matter experts.</li> <li> Built and edited vacancies, assessments, and vacancy announcements (Delegated Examining Unit and Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes.</li> <li> Advised the post Command group and directorate level managers on difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, and procedural research, analysis, and synthesis of human resources related laws, policies, and regulatory guidance in order to write proposals to address complex staffing solutions, production focus, and HR process improvement.</li> <li> Analyzed organizational composition and provide position management and classification support to assigned organizations under the General Schedule (GS) and Wage Grade (WG) pay schedules. Advised managers on the position classification process and the use of various classification references and automated tools.</li> <li> Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Performed FLSA determinations. Researched and analyzed classification regulations, handbooks, references, and regulatory guidance. Analyzed position description data and write position evaluations.</li> <li> Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance. Conducted PPP file and match audits. Continually monitored program to maintain operational and procedural consistency, determine need for process improvements, and ensure registrants are receiving proper service and assistance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590240067_3_384081343" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="590240067JSTD3"> 08/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="590240067EDDT3"> 08/2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590240067COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="590240067JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="590240067JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="590240067JTIT3"> HR Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="590240067JDES3" itemprop="description"> <ul> <li> Permanent/FT Supervisor: Kimberly Malone (870-540-3077)</li> <li> Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation</li> <li> Managed organization-wide HR automation account establishment and end-dating. Advised managers and employees on system functionality and limitations. Specialized in the use of Business Objects Applications program to provide Defense Civilian Personnel Data System (DCPDS)-based reports and statistical analysis for the post command group and servicing CPAC.</li> <li> Supervised roll out of new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance and instructions to assist in resolution of personnel system user issues and informs users of upcoming automation changes or outages. Gathered and analyzed user experience data to determine the need for system adjustment, replacement, or maintenance based on employee feedback and productivity measures.</li> <li> Served as the Pine Bluff Arsenal USA Staffing Super User responsible for implementing Regional changes, keeping the workforce informed of functionality issues, attending bi-weekly Regional meetings to stay abreast of automation developments, maintaining user and customer accounts, building custom notification letters, troubleshooting, and answering questions related to system functions, usage, and regulatory guidance.</li> <li> Created and manipulated automated databases using Microsoft Excel and Microsoft Access. Used varying databases, universes, and data elements to construct complex Business Objects Applications reports. Utilized these reports to retrieve employee statistical and profile information for analysis and interrogatory requests.</li> <li> Provided guidance on merit system principles, prohibited personnel practices, HR regulations, and the development and use of valid selection criteria and processes. Advised management on recruitment strategies, sources, appointment authorities, and special programs.</li> <li> Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position.</li> <li> Analyzed and applied classification standards, SOP's, laws, and regulatory guidance to conduct classification and FLSA determinations on a variety of position including Wage Schedule and General Schedule non-supervisory, supervisory, wage grade, wage leader, and wage supervisor positions. Analyzed position description data and wrote position evaluations.</li> <li> Researched and analyzed relevant federal regulations and guidance to determine legality and options. Crafted suggestions and recruitment strategies for presentation to the post command. Presented monthly HR-related training to a diverse workforce consisting of over 1,200 employees.</li> <li> Served as a peer-to-peer trainer and reviewer on HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, and use of HR automation programs. Coded personnel actions IAW the Guide to Processing Personnel actions and other applicable regulatory guidance.</li> <li> Reviewed and analyzed all personnel actions prior to submission to reconcile any errors or discrepancies. Analyzed quality control RPA data and Open Goodness of Data reports to double check for incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, and produced merit promotion and DEU referral lists.</li> <li> Analyzed, interpreted and applied recruitment and placement regulatory guidance, laws, and policies. Assisted customers with federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services to staff and managers to resolve staffing, classification, pay, action processing, and related personnel issues.</li> <li> Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC590240068" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC590240068"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240068_1_384081346" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="590240068GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="590240068SCHO1" itemprop="name"> Miller-Motte College</span> <span> - </span> <span class="joblocation jobcity" id="590240068SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="590240068SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="590240068SCNT1"> US</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="590240068DGRE1" itemprop="name"> Associate</span> <span> : </span> <span class="programline" id="590240068STUY1"> Microcomputer Applications</span> </span> <span class="paddedline"> <span class="field" id="590240068FRFM1"> Associate Degree 04/2015 Miller-Motte College, Wilmington, NC United States GPA 3.61 of a maximum 4.0 Credits Earned: 68 Credit Hours Major: Microcomputer Applications Relevant Coursework: Web Development, PC Operating Systems, Project Management, Desktop Publishing, Presentation Graphics, PC Hardware &amp; Software A+, Advanced Database Management, Advanced Spreadsheets, Advanced Word Processing, E-Commerce</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_590240068_2_384081347" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="590240068GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="590240068SCHO2" itemprop="name"> Capella University Minneapolis</span> <span> - </span> <span class="joblocation jobcity" id="590240068SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="590240068SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="590240068SCNT2"> US</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="590240068DGRE2" itemprop="name"> Master's</span> <span> : </span> <span class="programline" id="590240068STUY2"> Human Services</span> </span> <span class="paddedline"> <span class="field" id="590240068FRFM2"> Master's Degree 03/2010 Capella University Minneapolis, MN United States GPA: 3.67 of a maximum 4.0 Credits Earned: 48 Semester hours Major: Human Services Honors: Cum Laude</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL590240069" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM590240070" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM590240070"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240070_1_384081340" style=" padding-top:0px; "> <div class="field singlecolumn" id="590240070FRFM1"> Major: Human Services Honors: Cum Laude</div> </div> </div> <div class="section" id="SECTION_MILI590240071" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_MILI590240071"> Military Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240071_1_384081344" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="590240071JSTD1"> 08/2012</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="590240071EDDT1"> 02/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="590240071COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="590240071JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="590240071JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobtitle" id="590240071JTIT1"> Specialist</span> </span> <span class="paddedline"> <span class="jobline" id="590240071JDES1" itemprop="description"> Department of the Army, Civilian HR Agency Hours per week: 40 Fort Bragg, NC Permanent/FT Supervisor: Iris Murray (910-432-2392) Served as Fort Bragg Installation Civilian Personnel Information Systems Manager with full responsibility for establishing and implementing automated personnel policy, providing advisory services, and resolving HR automation user issues. This included system access control, HR automation training administration and instruction, HR automation system software functionality and interface issues, hardware troubleshooting, installation and maintenance, and regulatory and procedural guidance, etc. Systems included: FASCLASS, AutoNoa, USA Staffing, Business Objects Applications (SAP Software), CPOL, DCPDS, CSU, eOPF, ASARS, etc. Designed, constructed, tested, deployed, and maintained organizational SharePoint infrastructure. Designed customized web-based management tools to improve organizational efficiency, communication, and archiving capabilities. Served as the Webmaster for the Fort Bragg Civilian Personnel Advisory Center (CPAC) internet and intranet products with responsibility for ensuring release compliance, proper website structure and architecture, ease of use, and esthetic appeal. Wrote detailed technical plans to maintain organizational functionality in the occurrence of service interruptions due to software incompatibility issues resulting from Network Enterprise Center compliance demands and newly implemented network configurations. Managed storage capabilities and built a detailed archival system to maintain organization's historic documents. Analyzed organizational automation training needs and constructed detailed training plans. Coordinated training registrations for internal and external customer base. Constructed customized slides and literature to meet training needs. Delivered short-term and extended training sessions on HR automation program functionality, troubleshooting, capabilities. Performed onsite and phone-based troubleshooting of HR automation programs. Assisted users with identifying likely causes of functionality problems and employed non-standard and standardized troubleshooting to solve user issues. Managed all user account requests for all Fort Bragg users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. HR Specialist (Recruitment &amp; Placement/Info Systems) GS-0201-12 08/2012 - 02/2013 Department of the Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as a senior HR Specialist leading a four-person team in the accomplishment of recruitment and placement work. Responsible for analyzing workforce capabilities and equitably distributing workload to best utilize organizational resources. Set and tracked suspenses and deadlines on assigned work. Set workload milestones and regularly monitored whether my team was meeting the goals as projected and adjusted my approach accordingly to meet production requirements. Assigned and tracked all pre-work to ensure analytical accuracy in the strategic recruitment discussion and job analysis phases. Reviewed all RPA coding and remarks prior to submission for processing. Continually analyzed work practices and processes to gather data for streamlining or process change proposals. Managed all user account requests for all Pine Bluff Arsenal users to include initial request, modifications, and deletions. Provided advisory services to CPAC staff and external managers on automation issues, proper system usage and guidelines, and general account maintenance. Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation. Performed workforce needs assessments to determine the overall intellectual resources, skill level and training needs of junior HR Specialists and HR Assistants. Advised the HR Officer on learning progression, areas of needed improvement, and recommendations for training of the junior HR workforce. Constructed training materials and performed workforce development training for my organization. Conducted reviews and quality control of all assessments and vacancy announcements of my team prior to publishing and use the resulting observations in the construct of developmental training. Designed and conducted on-site training on HR processes and automation to a workforce of over 1,200 employees. Assessed existing HR training programs and determined the need for adjustment, replacement, or maintenance based on employee feedback and productivity measures. Constructed new training materials and delivered organizationally standardized training. Performed strategic recruitment discussions to determine proper position classification, area of consideration, and overall recruitment plan. Conducted detailed job analysis in concert with hiring managers and subject matter experts. Built and edited vacancies, assessments, and vacancy announcements (Delegated Examining Unit and Merit Promotion) using USA Staffing. Coded personnel actions. Performed post-selection processes. Advised the post Command group and directorate level managers on difficult HR issues, i.e. attrition management, regulatory determinations, etc. Conducted regulatory, organizational, and procedural research, analysis, and synthesis of human resources related laws, policies, and regulatory guidance in order to write proposals to address complex staffing solutions, production focus, and HR process improvement. Analyzed organizational composition and provide position management and classification support to assigned organizations under the General Schedule (GS) and Wage Grade (WG) pay schedules. Advised managers on the position classification process and the use of various classification references and automated tools. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Performed FLSA determinations. Researched and analyzed classification regulations, handbooks, references, and regulatory guidance. Analyzed position description data and write position evaluations. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance. Conducted PPP file and match audits. Continually monitored program to maintain operational and procedural consistency, determine need for process improvements, and ensure registrants are receiving proper service and assistance. HR Specialist (Classification/Recruitment &amp; Placement) GS-0201-11 08/2011 - 08/2012 Department of the Army, Civilian HR Agency Hours per week: 40 Pine Bluff, AR Permanent/FT Supervisor: Kimberly Malone (870-540-3077) Served as the HR Automation Program Administrator. Provided technical assistance and advisory services within the CPAC and to all post-wide users for personnel automation systems. Served as the installation Information Management Officer for HR automation Managed organization-wide HR automation account establishment and end-dating. Advised managers and employees on system functionality and limitations. Specialized in the use of Business Objects Applications program to provide Defense Civilian Personnel Data System (DCPDS)-based reports and statistical analysis for the post command group and servicing CPAC. Supervised roll out of new automation processes, e.g. CAC enabling, PPP Pre-requisitioning (ASARS), USA Staffing conversion, etc. Constructed guidance and instructions to assist in resolution of personnel system user issues and informs users of upcoming automation changes or outages. Gathered and analyzed user experience data to determine the need for system adjustment, replacement, or maintenance based on employee feedback and productivity measures. Served as the Pine Bluff Arsenal USA Staffing Super User responsible for implementing Regional changes, keeping the workforce informed of functionality issues, attending bi-weekly Regional meetings to stay abreast of automation developments, maintaining user and customer accounts, building custom notification letters, troubleshooting, and answering questions related to system functions, usage, and regulatory guidance. Created and manipulated automated databases using Microsoft Excel and Microsoft Access. Used varying databases, universes, and data elements to construct complex Business Objects Applications reports. Utilized these reports to retrieve employee statistical and profile information for analysis and interrogatory requests. Provided guidance on merit system principles, prohibited personnel practices, HR regulations, and the development and use of valid selection criteria and processes. Advised management on recruitment strategies, sources, appointment authorities, and special programs. Performed routine and non-routine position classification of supervisory, non-supervisory, leader, professional, administrative, clerical, technical, other, and blue collar position. Analyzed and applied classification standards, SOP's, laws, and regulatory guidance to conduct classification and FLSA determinations on a variety of position including Wage Schedule and General Schedule non-supervisory, supervisory, wage grade, wage leader, and wage supervisor positions. Analyzed position description data and wrote position evaluations. Researched and analyzed relevant federal regulations and guidance to determine legality and options. Crafted suggestions and recruitment strategies for presentation to the post command. Presented monthly HR-related training to a diverse workforce consisting of over 1,200 employees. Served as a peer-to-peer trainer and reviewer on HR functions, e.g. recruitment/placement procedures, vacancy announcement construction, job analysis, suspense tracking, and use of HR automation programs. Coded personnel actions IAW the Guide to Processing Personnel actions and other applicable regulatory guidance. Reviewed and analyzed all personnel actions prior to submission to reconcile any errors or discrepancies. Analyzed quality control RPA data and Open Goodness of Data reports to double check for incorrect event coding. Wrote vacancy announcements, determined qualifications, set pay, and produced merit promotion and DEU referral lists. Analyzed, interpreted and applied recruitment and placement regulatory guidance, laws, and policies. Assisted customers with federal employee benefits programs concerning entitlements, insurance, beneficiaries, Post-56 buy back, retirement preparation, leave, TSP, compensation, etc. Provided advisory services to staff and managers to resolve staffing, classification, pay, action processing, and related personnel issues. Served as the Priority Placement Plan (PPP) and Reemployment Priority List Program Administrator with responsibility for program operations and performance, data audits, eligibility determinations, conduct of registrant counseling, registrations, and file maintenance </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT590240072" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT590240072"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240072_1_384081349" style=" padding-top:0px; "> <div class="field singlecolumn" id="590240072FRFM1"> RPA CAC DoD</div> </div> </div> <div class="section" id="SECTION_SKLL590240073" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL590240073"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_590240073_1_384081350" style=" padding-top:0px; "> <div class="field singlecolumn" id="590240073FRFM1"> Hr, Maintenance, Registrations, Staffing, Training, Access, Account Maintenance, General Account, Access Control, Architecture, Archiving, Csu, Hardware Troubleshooting, Intranet, Microsoft Sharepoint, Sap, Sharepoint, Web Based, Web-based, Audits, Clerical, Coding, File, Flsa, Job Analysis, Operations, Ppp, Quality Control, Recruitment, Technical Assistance, Answering, Benefits, Bi, Business Intelligence, Cac, Compensation, Customer Accounts, Databases, Employee Benefits, Excel, Federal Regulations, Microsoft Access, Microsoft Excel, Ms Access, Statistical Analysis, User Experience, Publishing, Hr Issues, Hr Process Improvement, Human Resources, Process Improvement, Process Improvements, Proposals, Solutions, Training Programs, Ar, Dod, Gsa, Information Assurance, Online Learning, Online Training, Security, Associate, Credit, Database, Database Management, Desktop Publishing, Project Management, Word</div> </div> </div> </div>
HR
30,304,575
ACCOUNTANT II Professional Summary Multi-faceted Financial Professional with solid and progressive experience in all facets of accounting and financial management. Skills Accounting and Financial Reporting Experience in Cash Flow Management and Financial Statement Analysis Experience in Account Reconciliations, Accruals, GL Activity, Month End Close, AR, AP, and Billing Progressive experience in Budget Management, SEC & GAAP Compliances Excellent communication skills Superb analytical and problem solving skills Ability to work independently as well as within Team Settings Physically fit to work extra hours with superb schedule flexibility Powerful negotiator Ability to multitask and meet aggressive deadlines Budgeting and finance Extremely organized Self-motivated Conflict resolution Strong verbal communication Strong knowledge and familiarity with Microsoft Excel, Word, PowerPoint, Outlook Perfect knowledge of Accounting software like Lawson, Mas 90, QuickBooks Pro, PeopleSoft, Axiom, Bloomberg Terminal, Nvision, and Imaging Ability to learn new software programs Work History 11/2014 to 10/2016 Accountant II Company Name – City , State Performed month-end General Ledger close and prepared manual journal entries. Prepared balance sheet accounts reconciliation and roll forward schedules. Researched and resolved reconciling items in a timely manner and informed management of any issues. Prepared weekly reconciliation with supporting schedules of the fixed asset registers to the relevant accounting records, and resolved unclear items. Organized and maintained fixed asset register. Prepared monthly provider tax payments Reviewed, analyzed, and approved invoices to determine capital fixed asset versus expense and process CPAR invoices on a timely basis. Performed monthly accruals schedules Prepared depreciation calculation for all fixed assets Reviewed for adherence to capitalization policy and, researched and resolved any related issues. Ensured, calculated, and updated useful lives of all fixed assets are in accordance with company policy. Performed monthly fixed assets retirement/disposal obligations Generated monthly depreciation of capital expenditures. Supported other departments (Account Payable & Purchasing) to research and resolve accounting issues Assisted with internal and external audit activities. Worked directly with [departments, clients, management] to achieve [ result ]. Assisted various business groups with document organization and dissemination during acquisitions. Developed new process for employee evaluation which resulted in marked performance improvements. Supported Chief Operating Officer with daily operational functions. 11/2013 to 12/2013 Senior Accountant (TEMP) Company Name – City , State Assisted in the on-going development of current accounting and reporting functions. Prepared consolidated monthly financial statements of various entities. Led efforts in company's monthly depreciable items reports. Played a major role in catching-up with preparation of Vice President's expense report. Compiled audit documentation. Monitored and documented daily bank transactions. Supported to develop capital estimation report on company's current building project. 02/2012 to 11/2013 Accountant (TEMP) Company Name – City , State Maintained responsibility for accounting and financial management associated with general ledger activity, cash flow management, and financial reporting. Developed accurate and reliable financial statements that aided in business decision-making. Charged with account analysis reports involving bank accounts reconciliation, journal entry preparation, month end close, and preparation of monthly accruals. Played a key role in preparing monthly, quarterly, and annual reporting packages / closing procedures for multiple entries. Prepared inter-company accounts reconciliations. Researched and eliminated financial discrepancies in a timely manner. Assisted in compiling of audit documentation. Supported to develop YTD P&L budget and actual reports including variance analysis activities. Performed full range of financial analysis projects. 12/2011 to 02/2012 Staff Accountant (TEMP) Company Name – City , State Charged with handling general ledger reviews, bank reconciliations, and month end close. Participated in balance sheet reconciliation. Verified daily bank transaction reports while ensuring the financial integrity of data. Performed journal entry adjustments and accruals. Assisted with the field audits, preparation of audit schedules and work papers, accounts payable and accounts receivable Spearheaded the development of ad hoc reports as needed. 08/2010 to 12/2011 Junior Accountant (TEMP) Company Name – City , State Heavily performed billing duties Led efforts to track all cash flows. Played a key role in streamlining billing expenses and introducing process improvements. Championed efforts to reduce outstanding accounts receivable while managing collections efforts. Investigated and resolved billing discrepancies Performed and tracked chargebacks. Pioneered the implementation of new invoicing sales code and delivery methods. Ensured billings were accurately processed within specified deadlines. Researched and reconciled customer accounts. 09/2009 to 07/2010 Equity Research Analyst (TEMP) Company Name – City , State Eliminated financial statement discrepancies by making sure items were accurately entered and balanced. Updated the balance sheet, income statement, and cash flow statement, which included pension plans, leases, contractual obligations, and debt. Identified and analyzed all basic accounting related issues and determined proper methods of resolution exceeding the daily targets. Prepared fundamental analysis on U.S. and European company's 10-Q and 10-K that was filed with SEC. 06/2009 to 09/2009 Bookkeeper (TEMP) Company Name – City , State Performed accounting and finance duties associated with accounts receivable and accounts payable Prepared financial reports that detailed the financial position of the company Processed weekly payroll for over 20 employees Worked with sales tax, states payroll taxes, and federal payroll taxes payments Handled human resources queries as well as processed new hires. 04/2008 to 05/2009 Operation Budget (INTERN) Company Name – City , State Prepared weekly analytical Pay-Hour report for over 10,000 Bus Operator and Bus Maintenance employees Set up variances between budget and actual retrieved from Hyperion for budget modifications decided by management. Analyzed and prepared special report Prepared Audit Travel Expenses Report Assisted Supervisors with ad hoe reporting. Affiliations New York State Society of Certified Public Accountants (NYSSCPA) *National Association of Black Accountants (NABA) *CSI International Students Association ABBY BELLO Education 2012 Master of Business Administration : UNIVERSITY OF PHOENIX - City , State 2009 Bachelor of Science : Accounting Finance & Economics CITY UNIVERSITY OF NEW YORK - City , State Accounting Finance & Economics Skills Account Reconciliations, Accounting, basic accounting, Accounting software, accounts payable, accounts receivable, Accruals, ad, AP, AR, balance sheet, bank reconciliations, Billing, billings, Bloomberg, Budget Management, budget, capital expenditures, Cash Flow, cash flow statement, closing, Excellent communication, decision-making, delivery, documentation, finance, financial, financial analysis, financial management, financial reports, Financial Reporting, financial statements, Financial Statement Analysis, fixed asset register, fixed assets, General Ledger, GL, human resources, Hyperion, Imaging, invoicing, Lawson, managing, Mas 90, Microsoft Excel, Outlook, PowerPoint, Word, Month End Close, payroll, PeopleSoft, problem solving skills, Purchasing, QuickBooks Pro, reconciling, reporting, research, sales, tax, taxes, variance analysis
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1082167299" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1082167299_1_727510770"> <div class="name" itemprop="name"> <span class="field" id="1082167299FNAM1"> </span> <span> </span> <span class="field" id="1082167299LNAM1"> ACCOUNTANT II</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1082167301" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1082167301"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167301_1_727510772"> <div class="field singlecolumn" id="1082167301FRFM1"> <p> Multi-faceted Financial Professional with solid and progressive experience in all facets of accounting and financial management.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1082167302" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1082167302"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167302_1_727510773"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1082167302SKC11"> <ul> <li> Accounting and Financial Reporting</li> <li> Experience in Cash Flow Management and Financial Statement Analysis</li> <li> Experience in Account Reconciliations, Accruals, GL Activity, Month End Close, AR, AP, and Billing</li> <li> Progressive experience in Budget Management, SEC &amp; GAAP Compliances</li> <li> Excellent communication skills</li> <li> Superb analytical and problem solving skills</li> <li> Ability to work independently as well as within Team Settings</li> <li> Physically fit to work extra hours with superb schedule flexibility</li> </ul> </td> <td class="field twocol_2" id="1082167302SKC21"> <ul> <li> Powerful negotiator</li> <li> Ability to multitask and meet aggressive deadlines</li> <li> Budgeting and finance</li> <li> Extremely organized</li> <li> Self-motivated</li> <li> Conflict resolution</li> <li> Strong verbal communication</li> <li> Strong knowledge and familiarity with Microsoft Excel, Word, PowerPoint, Outlook</li> <li> Perfect knowledge of Accounting software like Lawson, Mas 90, QuickBooks Pro, PeopleSoft, Axiom, Bloomberg Terminal, Nvision, and Imaging</li> <li> Ability to learn new software programs</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1082167303" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1082167303"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167303_1_727510774" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD1"> 11/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT1"> 10/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT1"> Accountant II</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES1" itemprop="description"> <ul> <li> Performed month-end General Ledger close and prepared manual journal entries.</li> <li> Prepared balance sheet accounts reconciliation and roll forward schedules.</li> <li> Researched and resolved reconciling items in a timely manner and informed management of any issues.</li> <li> Prepared weekly reconciliation with supporting schedules of the fixed asset registers to the relevant accounting records, and resolved unclear items.</li> <li> Organized and maintained fixed asset register.</li> <li> Prepared monthly provider tax payments Reviewed, analyzed, and approved invoices to determine capital fixed asset versus expense and process CPAR invoices on a timely basis.</li> <li> Performed monthly accruals schedules Prepared depreciation calculation for all fixed assets Reviewed for adherence to capitalization policy and, researched and resolved any related issues.</li> <li> Ensured, calculated, and updated useful lives of all fixed assets are in accordance with company policy.</li> <li> Performed monthly fixed assets retirement/disposal obligations Generated monthly depreciation of capital expenditures.</li> <li> Supported other departments (Account Payable &amp; Purchasing) to research and resolve accounting issues Assisted with internal and external audit activities.</li> <li> Worked directly with [departments, clients, management] to achieve [<font color="#0000FF"> result</font> ].</li> <li> Assisted various business groups with document organization and dissemination during acquisitions.</li> <li> Developed new process for employee evaluation which resulted in marked performance improvements.</li> <li> Supported Chief Operating Officer with daily operational functions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_2_727510775" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD2"> 11/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT2"> 12/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT2"> Senior Accountant (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES2" itemprop="description"> <ul> <li> Assisted in the on-going development of current accounting and reporting functions.</li> <li> Prepared consolidated monthly financial statements of various entities.</li> <li> Led efforts in company's monthly depreciable items reports.</li> <li> Played a major role in catching-up with preparation of Vice President's expense report.</li> <li> Compiled audit documentation.</li> <li> Monitored and documented daily bank transactions.</li> <li> Supported to develop capital estimation report on company's current building project.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_3_727510776" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD3"> 02/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT3"> 11/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT3"> Accountant (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES3" itemprop="description"> <ul> <li> Maintained responsibility for accounting and financial management associated with general ledger activity, cash flow management, and financial reporting.</li> <li> Developed accurate and reliable financial statements that aided in business decision-making.</li> <li> Charged with account analysis reports involving bank accounts reconciliation, journal entry preparation, month end close, and preparation of monthly accruals.</li> <li> Played a key role in preparing monthly, quarterly, and annual reporting packages / closing procedures for multiple entries.</li> <li> Prepared inter-company accounts reconciliations.</li> <li> Researched and eliminated financial discrepancies in a timely manner.</li> <li> Assisted in compiling of audit documentation.</li> <li> Supported to develop YTD P&amp;L budget and actual reports including variance analysis activities.</li> <li> Performed full range of financial analysis projects.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_4_727510778" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD4"> 12/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT4"> 02/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT4"> Staff Accountant (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES4" itemprop="description"> <ul> <li> Charged with handling general ledger reviews, bank reconciliations, and month end close.</li> <li> Participated in balance sheet reconciliation.</li> <li> Verified daily bank transaction reports while ensuring the financial integrity of data.</li> <li> Performed journal entry adjustments and accruals.</li> <li> Assisted with the field audits, preparation of audit schedules and work papers, accounts payable and accounts receivable Spearheaded the development of ad hoc reports as needed.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_5_727510780" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD5"> 08/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT5"> 12/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT5"> Junior Accountant (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES5" itemprop="description"> <ul> <li> Heavily performed billing duties Led efforts to track all cash flows.</li> <li> Played a key role in streamlining billing expenses and introducing process improvements.</li> <li> Championed efforts to reduce outstanding accounts receivable while managing collections efforts.</li> <li> Investigated and resolved billing discrepancies Performed and tracked chargebacks.</li> <li> Pioneered the implementation of new invoicing sales code and delivery methods.</li> <li> Ensured billings were accurately processed within specified deadlines.</li> <li> Researched and reconciled customer accounts.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_6_727510782" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD6"> 09/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT6"> 07/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT6"> Equity Research Analyst (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES6" itemprop="description"> <ul> <li> Eliminated financial statement discrepancies by making sure items were accurately entered and balanced.</li> <li> Updated the balance sheet, income statement, and cash flow statement, which included pension plans, leases, contractual obligations, and debt.</li> <li> Identified and analyzed all basic accounting related issues and determined proper methods of resolution exceeding the daily targets.</li> <li> Prepared fundamental analysis on U.S.</li> <li> and European company's 10-Q and 10-K that was filed with SEC.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_7_727510783" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD7"> 06/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT7"> 09/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT7"> Bookkeeper (TEMP)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES7" itemprop="description"> <ul> <li> Performed accounting and finance duties associated with accounts receivable and accounts payable Prepared financial reports that detailed the financial position of the company Processed weekly payroll for over 20 employees Worked with sales tax, states payroll taxes, and federal payroll taxes payments Handled human resources queries as well as processed new hires.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167303_8_727510784" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1082167303JSTD8"> 04/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1082167303EDDT8"> 05/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1082167303JTIT8"> Operation Budget (INTERN)</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1082167303COMP8" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1082167303JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167303JSTA8" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1082167303JDES8" itemprop="description"> <ul> <li> Prepared weekly analytical Pay-Hour report for over 10,000 Bus Operator and Bus Maintenance employees Set up variances between budget and actual retrieved from Hyperion for budget modifications decided by management.</li> <li> Analyzed and prepared special report Prepared Audit Travel Expenses Report Assisted Supervisors with ad hoe reporting.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1082167304" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL1082167304"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167304_1_727510785"> <div class="field singlecolumn" id="1082167304FRFM1"> New York State Society of Certified Public Accountants (NYSSCPA) *National Association of Black Accountants (NABA) *CSI International Students Association ABBY BELLO</div> </div> </div> <div class="section" id="SECTION_EDUC1082167305" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1082167305"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167305_1_727510786" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1082167305GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1082167305DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" id="1082167305STUY1"> </span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1082167305SCHO1" itemprop="name"> UNIVERSITY OF PHOENIX</span> <span> - </span> <span class="joblocation jobcity" id="1082167305SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167305SSTA1"> State</span> <br/> </span> <span class="field" id="1082167305FRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1082167305_2_727510787" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1082167305GRYR2"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1082167305DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1082167305STUY2"> Accounting Finance &amp; Economics</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1082167305SCHO2" itemprop="name"> CITY UNIVERSITY OF NEW YORK</span> <span> - </span> <span class="joblocation jobcity" id="1082167305SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1082167305SSTA2"> State</span> <br/> </span> <span class="field" id="1082167305FRFM2"> <p> Accounting Finance &amp; Economics</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1082167306" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1082167306"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1082167306_1_727510788"> <div class="field singlecolumn" id="1082167306FRFM1"> Account Reconciliations, Accounting, basic accounting, Accounting software, accounts payable, accounts receivable, Accruals, ad, AP, AR, balance sheet, bank reconciliations, Billing, billings, Bloomberg, Budget Management, budget, capital expenditures, Cash Flow, cash flow statement, closing, Excellent communication, decision-making, delivery, documentation, finance, financial, financial analysis, financial management, financial reports, Financial Reporting, financial statements, Financial Statement Analysis, fixed asset register, fixed assets, General Ledger, GL, human resources, Hyperion, Imaging, invoicing, Lawson, managing, Mas 90, Microsoft Excel, Outlook, PowerPoint, Word, Month End Close, payroll, PeopleSoft, problem solving skills, Purchasing, QuickBooks Pro, reconciling, reporting, research, sales, tax, taxes, variance analysis</div> </div> </div> </div>
ACCOUNTANT
57,667,857
HR CONSULTANT Summary Detail-oriented 25 years human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes to find the perfect applicant. Highlights PHR Certified Professionals in Human Resources Association Excellent interpersonal and coaching skills Recruiting and selection techniques National Human Resources Association Talent assessments Hiring recommendations Background checks Training and development Hiring and retention Compensation/payroll Employee relations Regulatory compliance Affirmative Action compliance New hire orientation Mediation expertise Exceptional interpersonal skills PeopleFluent/Taleo expert Accomplishments Human Resources Reduced employee turnover by 18%. Led the Staffing Planning Committee for years. Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate. Implemented a new hire training program for Branch operations specialists. Supervised HR interns and provided assistance in resume building, training and career path development. Designed a standard exit process and interview survey that was implemented permanently.Revamped the orientation process for all new hires, which was implemented company-wide. Experience 07/2015 to Current HR Consultant Company Name - City , State HR and Career Consultant Consult fortune 500 companies in HR Career consultant for potential applicants Executive Recruiting for Banking Professionals 10/2014 to 05/2015 Director of Customer Strategies-Heart Walks Company Name - City , State Recruited and interviewed applicants for Customer Strategies Team. Directed and managed to maximize positive customer experience for all Heart Walks. Identified staff vacancies and recruited, interviewed and selected applicants. Answered employee questions regarding Heart Walks and resolved any issues. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Defined strategy and business plan for Heart Walks for the Southwest Affiliate including 6 states. Executed integrated advertising campaign across multiple media channels. Implemented and evolved high-impact strategies to target new business opportunities and new markets. Created the look and feel of the organization's online presence in social media forums. 06/2014 to 05/2015 Human Resources-Recruiter Company Name - City , State Recruited and interviewed 100-200 applicants per month. Advised managers on organizational policy matters and recommend needed changes. Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Reviewed federal and state laws to confirm and enforce company compliance. Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues. Created and modified job descriptions within all departments. Worked with senior-level management to create fair and consistent HR policies and procedures. Worked with HR advisors and HR representatives on establishing consistent hiring practices. Facilitated monthly meetings to develop strategies that would positively influence workplace relationships. Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Conducted telephone and onsite exit interviews for all employees. Answered employee questions during the entrance and exit interview processes. Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths. Selected and interviewed candidates for all available positions.Created job descriptions to attract a targeted talent pool within the market wage range. All social media and military recruitment. 09/2012 to 05/2014 Talent Attraction Company Name - City , State Conduct reference or background checks on job applicants. Conduct exit interviews and ensure that necessary employment termination paperwork is completed. Confer with management to develop or implement personnel policies or procedures. Contact job applicants to inform them of the status of their applications. Develop or implement recruiting strategies to meet current or anticipated staffing needs. Hire employees and process hiring-related paperwork. Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. Interpret and explain human resources policies, procedures, laws, standards, or regulations. Interview job applicants to obtain information on work history, training, education, orjob skills. Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. Review employment applications and job orders to match applicants with job requirements. Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees. Schedule or conduct new employee orientations. Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. Advise management on organizing, preparing, or implementing recruiting or retention programs. Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs. Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed. Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel. Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. Perform difficult staffing duties, including dealing with understaffed, refereeing disputes, firing employees, and administering disciplinary procedures. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Identify staff vacancies and recruit, interview and select applicants. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. Represent organization at personnel-related hearings and investigations. Administer compensation, benefits and performance management systems, and safety and recreation programs. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Prepare and follow budgets for personnel operations. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Analyze training needs to design employee development, language training and health and safety programs. Conduct exit interviews to identify reasons for employee termination. Oversee the evaluation, classification and rating of occupations and job positions. Prepare personnel forecast to project employment needs. Allocate human resources, ensuring appropriate matches between personnel. Develop, administer and evaluate applicant tests. Provide terminated employees with outplacement or relocation assistance. 02/1999 to 05/2012 Assistant Vice-President-Human Resources Company Name - City , State Develop or implement recruiting strategies to meet current or anticipated staffing needs. Hire employees and process hiring-related paperwork. Contact job applicants to inform them of the status of their applications. Confer with management to develop or implement personnel policies or procedures. Conduct reference or background checks on job applicants. Analyze employment-related data and prepare required reports. Conduct exit interviews and ensure that necessary employment termination paperwork is completed. Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. Interpret and explain human resources policies, procedures, laws, standards, or regulations. Interview job applicants to obtain information on work history, training, education, or job skills. Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act ADA). Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. Review employment applications and job orders to match applicants with job requirements. Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees. Schedule or conduct new employee orientations. Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. Advise management on organizing, preparing, or implementing recruiting or retention programs. Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs. Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed. Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. Interests Volunteer of the Year award, Austin, TX 2012 Education Bachelors : BAAS Dallas Baptist University - City , State , United States PHR State Certified Professional of Human Resources High School Diploma Leland High School - City , State Skills ADA, advertisements, benefits, budgets, charts, competitive, counseling, databases, documentation, employee relations, firing, forms, hiring, human resources management, human resources, labor relations, legal, networking, organizing, organizational, performance appraisals, performance appraisals, recruiting, recruitment, research, safety, staffing, supervisory, employee development, employee handbooks. Additional Information ADDITIONAL SKILLS * Volunteer of the Year award, Austin, TX 2012 * PHR State Certified ,United States
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME556379589" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_556379589_1_362694342" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="556379589FNAM1"> </span> <span> </span> <span class="field" id="556379589LNAM1"> HR CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM556379591" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM556379591"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379591_1_362695935" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="556379591FRFM1"> <p align="LEFT"> Detail-oriented 25 years human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes to find the perfect applicant.</p> </div> </div> </div> <div class="section" id="SECTION_HILT556379592" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT556379592"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379592_1_362697200" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="556379592SKC11"> <ul> <li> PHR Certified Professionals in Human Resources Association</li> <li> Excellent interpersonal and coaching skills</li> <li> Recruiting and selection techniques</li> <li> National Human Resources Association</li> <li> Talent assessments</li> <li> Hiring recommendations</li> <li> Background checks</li> <li> Training and development</li> </ul> </td> <td class="field twocol_2" id="556379592SKC21"> <ul> <li> Hiring and retention</li> <li> Compensation/payroll</li> <li> Employee relations</li> <li> Regulatory compliance</li> <li> Affirmative Action compliance</li> <li> New hire orientation</li> <li> Mediation expertise</li> <li> Exceptional interpersonal skills</li> <li> PeopleFluent/Taleo expert</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM556379918" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM556379918"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379918_1_362698551" style="padding-top:0px;"> <div class="field singlecolumn" id="556379918FRFM1"> <p align="LEFT"> Human Resources</p> <ul> <li> Reduced employee turnover by 18%.</li> <li> Led the Staffing Planning Committee for years.</li> <li> Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate.</li> <li> Implemented a new hire training program for Branch operations specialists.</li> <li> Supervised HR interns and provided assistance in resume building, training and career path development.</li> <li> Designed a standard exit process and interview survey that was implemented permanently.Revamped the orientation process for all new hires, which was implemented company-wide.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR556379593" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR556379593"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379593_1_471986022" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="556379593JSTD1"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="556379593EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="556379593JTIT1"> HR Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="556379593COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="556379593JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379593JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="556379593JDES1" itemprop="description"> <p align="LEFT"> HR and Career Consultant</p> <p align="LEFT"> Consult fortune 500 companies in HR</p> <p align="LEFT"> Career consultant for potential applicants</p> <p align="LEFT"> Executive Recruiting for Banking Professionals</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_556379593_2_362702081" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="556379593JSTD2"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="556379593EDDT2"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="556379593JTIT2"> Director of Customer Strategies-Heart Walks</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="556379593COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="556379593JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379593JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="556379593JDES2" itemprop="description"> <br/> <p align="LEFT"> Recruited and interviewed applicants for Customer Strategies Team.</p> <p align="LEFT"> Directed and managed to maximize positive customer experience for all Heart Walks.</p> <p align="LEFT"> Identified staff vacancies and recruited, interviewed and selected applicants.</p> <p align="LEFT"> Answered employee questions regarding Heart Walks and resolved any issues.</p> <p align="LEFT"> Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.</p> <p align="LEFT"> Defined strategy and business plan for Heart Walks for the Southwest Affiliate including 6 states. </p> <p align="LEFT"> Executed integrated advertising campaign across multiple media channels.</p> <p align="LEFT"> Implemented and evolved high-impact strategies to target new business opportunities and new markets.</p> <p align="LEFT"> Created the look and feel of the organization's online presence in social media forums.</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_556379593_3_362706649" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="556379593JSTD3"> 06/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="556379593EDDT3"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="556379593JTIT3"> Human Resources-Recruiter</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="556379593COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="556379593JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379593JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="556379593JDES3" itemprop="description"> <br/> <p align="LEFT"> Recruited and interviewed 100-200 applicants per month.</p> <p align="LEFT"> Advised managers on organizational policy matters and recommend needed changes.</p> <p align="LEFT"> Directed personnel, training and labor relations activities.</p> <p align="LEFT"> Identified staff vacancies and recruited, interviewed and selected applicants.</p> <p align="LEFT"> Reviewed federal and state laws to confirm and enforce company compliance.</p> <p align="LEFT"> Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.</p> <p align="LEFT"> Created and modified job descriptions within all departments.</p> <p align="LEFT"> Worked with senior-level management to create fair and consistent HR policies and procedures.</p> <p align="LEFT"> Worked with HR advisors and HR representatives on establishing consistent hiring practices.</p> <p align="LEFT"> Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.</p> <p align="LEFT"> Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.</p> <p align="LEFT"> Conducted telephone and onsite exit interviews for all employees.</p> <p align="LEFT"> Answered employee questions during the entrance and exit interview processes.</p> <p align="LEFT"> Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.</p> <p align="LEFT"> Selected and interviewed candidates for all available positions.Created job descriptions to attract a targeted talent pool within the market wage range.</p> <p align="LEFT"> All social media and military recruitment.</p> <br/> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_556379593_4_362694344" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="556379593JSTD4"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="556379593EDDT4"> 05/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="556379593JTIT4"> Talent Attraction</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="556379593COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="556379593JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379593JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="556379593JDES4" itemprop="description"> <br/> <ul> <li> Conduct reference or background checks on job applicants.</li> <li> Conduct exit interviews and ensure that necessary employment termination paperwork is completed.</li> <li> Confer with management to develop or implement personnel policies or procedures.</li> <li> Contact job applicants to inform them of the status of their applications.</li> <li> Develop or implement recruiting strategies to meet current or anticipated staffing needs.</li> <li> Hire employees and process hiring-related paperwork.</li> <li> Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.</li> <li> Interpret and explain human resources policies, procedures, laws, standards, or regulations.</li> <li> Interview job applicants to obtain information on work history, training, education, orjob skills.</li> <li> Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.</li> <li> Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).</li> <li> Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.</li> <li> Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.</li> <li> Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.</li> <li> Review employment applications and job orders to match applicants with job requirements.</li> <li> Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.</li> <li> Schedule or conduct new employee orientations.</li> <li> Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.</li> <li> Advise management on organizing, preparing, or implementing recruiting or retention programs.</li> <li> Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.</li> <li> Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.</li> <li> Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.</li> <li> Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.</li> <li> Perform difficult staffing duties, including dealing with understaffed, refereeing disputes, firing employees, and administering disciplinary procedures.</li> <li> Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.</li> <li> Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.</li> <li> Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.</li> <li> Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.</li> <li> Identify staff vacancies and recruit, interview and select applicants.</li> <li> Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.</li> <li> Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.</li> <li> Represent organization at personnel-related hearings and investigations.</li> <li> Administer compensation, benefits and performance management systems, and safety and recreation programs.</li> <li> Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.</li> <li> Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.</li> <li> Prepare and follow budgets for personnel operations.</li> <li> Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.</li> <li> Analyze training needs to design employee development, language training and health and safety programs.</li> <li> Conduct exit interviews to identify reasons for employee termination.</li> <li> Oversee the evaluation, classification and rating of occupations and job positions.</li> <li> Prepare personnel forecast to project employment needs.</li> <li> Allocate human resources, ensuring appropriate matches between personnel.</li> <li> Develop, administer and evaluate applicant tests.</li> <li> Provide terminated employees with outplacement or relocation assistance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_556379593_5_362694345" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="556379593JSTD5"> 02/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="556379593EDDT5"> 05/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="556379593JTIT5"> Assistant Vice-President-Human Resources</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="556379593COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="556379593JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379593JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="556379593JDES5" itemprop="description"> <ul> <br/> <li> Develop or implement recruiting strategies to meet current or anticipated staffing needs.</li> <li> Hire employees and process hiring-related paperwork.</li> <li> Contact job applicants to inform them of the status of their applications.</li> <li> Confer with management to develop or implement personnel policies or procedures.</li> <li> Conduct reference or background checks on job applicants.</li> <li> Analyze employment-related data and prepare required reports.</li> <li> Conduct exit interviews and ensure that necessary employment termination paperwork is completed.</li> <li> Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.</li> <li> Interpret and explain human resources policies, procedures, laws, standards, or regulations.</li> <li> Interview job applicants to obtain information on work history, training, education, or job skills.</li> <li> Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.</li> <li> Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act ADA).</li> <li> Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.</li> <li> Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.</li> <li> Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.</li> <li> Review employment applications and job orders to match applicants with job requirements.</li> <li> Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.</li> <li> Schedule or conduct new employee orientations.</li> <li> Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.</li> <li> Advise management on organizing, preparing, or implementing recruiting or retention programs.</li> <li> Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.</li> <li> Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.</li> <li> Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR556379596" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR556379596"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379596_1_362694350" style="padding-top:0px;"> <div class="field singlecolumn" id="556379596FRFM1"> <p align="LEFT"> Volunteer of the Year award, Austin, TX 2012</p> <br/> <p align="LEFT"> </p> </div> </div> </div> <div class="section" id="SECTION_EDUC556379594" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC556379594"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379594_1_362694346" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="556379594GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="556379594DGRE1" itemprop="name"> Bachelors</span> <span> : </span> <span class="programline" id="556379594STUY1"> BAAS</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="556379594SCHO1" itemprop="name"> Dallas Baptist University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="556379594SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379594SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="556379594SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="556379594FRFM1"> <p align="LEFT"> PHR State Certified</p> <p align="LEFT"> Professional of Human Resources</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_556379594_2_362694348" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="556379594GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="556379594DGRE2" itemprop="name"> High School Diploma</span> <span class="programline" id="556379594STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="556379594SCHO2" itemprop="name"> Leland High School</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="556379594SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="556379594SSTA2"> State</span> <span class="joblocation jobstate" id="556379594SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="556379594FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL556379597" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL556379597"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379597_1_362694351" style="padding-top:0px;"> <div class="field singlecolumn" id="556379597FRFM1"> <p align="LEFT"> ADA, advertisements, benefits, budgets, charts, competitive, counseling, databases, documentation, employee relations, firing, forms, hiring, human resources management, human resources, labor relations, legal, networking, organizing, organizational, performance appraisals, performance appraisals, recruiting, recruitment, research, safety, staffing, supervisory, employee development, employee handbooks.</p> <br/> <p align="LEFT"> </p> </div> </div> </div> <div class="section" id="SECTION_ADDI556379599" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI556379599"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_556379599_1_362694352" style="padding-top:0px;"> <div class="field singlecolumn" id="556379599FRFM1"> <ul> <li> ADDITIONAL SKILLS</li> <br/> <li> * Volunteer of the Year award, Austin, TX 2012</li> <br/> <li> * PHR State Certified ,United States</li> </ul> </div> </div> </div> </div>
HR
13,129,275
INTERNAL AUDIT ASSISTANT Professional Summary Communications professional with exceptional writing and editing skills. Extensive experience in print and web content development, media relations and special event planning. Core Qualifications Experienced with Adobe Photoshop and Illustrator Creative at complex problem solving Proficient in Microsoft Office Suite, SCALA, Teamsite, Teammate and Word Press Proficient in AP style guidelines Experience across social media platforms; Twitter and Facebook Superb writer and editor Media relations training Financial communication Deadline-driven Strategic planning SharePoint Deadline-driven Experience INTERNAL AUDIT ASSISTANT March 2013 to June 2015 Company Name - City , State Edit and revise all Audit & Executive reports and presentations to ensure the highest quality of writing Facilitate and coordinate monthly meetings, annual department and manager conferences and other events. Prepare and process expense reports and invoices Planned travel arrangements for 20 executives and staff Created and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists PUBLIC RELATIONS COORDINATOR January 2012 to February 2013 Company Name - City , State Planned and publicized events, including designing promotional materials for the organization's quarterly and annual Summits and events Assisted in designing marketing materials to attract sponsors for the events Assisted with coordination of community relations activities Wrote articles and press releases for the organization's newsletter Maintained Summit website using WordPress Developed and maintained marketing collateral materials Created and monitored social media content. PUBLICATIONS SPECIALIST April 2004 to November 2010 Company Name - City , State Responsible for project planning and design of numerous departmental strategic and tactical initiatives Managed project planning and schedules for quarterly employee publication, which included identifying tasks, duration, resources and deliverables Researched and gathered information for content of publications Edited economic education material, including bookmarks and publications, distributed to area schools Wrote articles in the Bank's quarterly publication and internal website on employee-related subjects Supervised college interns in the department Wrote press releases, reports and correspondences Worked with graphic designers with layout of publications Managed content on internal and public website; worked with end-users to gauge success of messaging Managed content, software and equipment maintenance for Federal Reserve electronic message board system Managed and maintained crisis communications and business continuity plans for the company Facilitated Fifth District Federal Reserve Bank's regional forums town hall meetings and other events. PRODUCTION ASSISTANT February 1995 to April 2004 Company Name - City , State Integral member of team assigned with the task of design and layout of national business magazine Authored - analytical, investigative, and economic development articles Managed press checks, fact checking, and proof reading for all articles in magazine Served as production coordinator for academic publications and public policy articles written by Federal Reserve System economists (including, typesetting for print, creating and editing graphs, tables, technical charts and figures) Responsible for managing sensitive and confidential information regarding the entire Reserve Bank's crisis management issues Successfully led key project of designing, creating, and implementing Crisis Communications Survey, which resulted in identifying and assessing departmental crisis management training needs Analyzed the survey data and made recommendations to management to improve department's Crisis Management Process Created and maintained Fifth District Federal Reserve Bank's Media Relations Database, which increased tracking efficiencies of incoming media calls and requests Created and edited documents informing staff of Fifth District Federal Reserve Bank policies, procedures and forums Documented, monitored, and resolved Fifth District Federal Reserve Bank's FAQ section on external website, resulting in a redesign of the web page Responsible for the redesign of Fifth District Federal Reserve Bank's Code of Conduct brochure to align with company branding Qualifications and Relevant Experience Demonstrated ability to interact effectively with all levels, including senior management Education Bachelor of Arts Bennett College - City , State Skills AP style, interpersonal skills, community relations, crisis management, Crisis Communications, Database, editing, m onitoring and analyzing news and social media, Microsoft Office Suite, write press releases, problem solving, project planning, proof reading, p lanning and executing employee events, social media platforms, maintain website, writer, written and verbal communications skills
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME618299012" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_618299012_1_402210178" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="618299012FNAM1"> </span> <span> </span> <span class="field" id="618299012LNAM1"> INTERNAL AUDIT ASSISTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM618299014" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM618299014"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618299014_1_402210186" style="padding-top:0px;"> <div class="field singlecolumn" id="618299014FRFM1"> <p align="LEFT"> Communications professional with exceptional writing and editing skills. Extensive experience in print and web content development,<font> media relations and special event planning. </font> </p> <p> </p> </div> </div> </div> <div class="section" id="SECTION_HILT618299015" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT618299015"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618299015_1_402210188" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="618299015SKC11"> <ul> <li> Experienced with Adobe Photoshop and Illustrator</li> <li> Creative at complex problem solving</li> <li> Proficient in Microsoft Office Suite, SCALA, Teamsite, Teammate and Word Press</li> <li> Proficient in AP style guidelines</li> <li> Experience across social media platforms; Twitter and Facebook</li> </ul> </td> <td class="field twocol_2 charspace" id="618299015SKC21"> <ul> <li> Superb writer and editor</li> <li> Media relations training</li> <li> Financial communication</li> <li> Deadline-driven</li> <li> Strategic planning</li> <li> SharePoint</li> <li> Deadline-driven</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR618299016" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR618299016"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618299016_1_402210180" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618299016JTIT1"> INTERNAL AUDIT ASSISTANT</span> <br/> <span> <span class="jobdates" format="%B %Y" id="618299016JSTD1"> March 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="618299016EDDT1"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618299016COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="618299016JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618299016JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618299016JDES1" itemprop="description"> <ul> <li> Edit and revise all Audit &amp; Executive reports and presentations to ensure the highest quality of writing</li> <li> Facilitate and coordinate monthly meetings, annual department and manager conferences and other events.</li> <li> Prepare and process expense reports and invoices</li> <li> Planned travel arrangements for 20 executives and staff</li> <li> Created and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618299016_2_402210181" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618299016JTIT2"> PUBLIC RELATIONS COORDINATOR</span> <br/> <span> <span class="jobdates" format="%B %Y" id="618299016JSTD2"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="618299016EDDT2"> February 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618299016COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="618299016JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618299016JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618299016JDES2" itemprop="description"> <ul> <li> Planned and publicized events, including designing promotional materials for the organization's quarterly and annual Summits and events </li> <li> Assisted in designing marketing materials to attract sponsors for the events </li> <li> Assisted with coordination of community relations activities </li> <li> Wrote articles and press releases for the organization's newsletter</li> <li> Maintained Summit website using WordPress </li> <li> Developed and maintained marketing collateral materials </li> <li> Created and monitored social media content.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618299016_3_402210182" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618299016JTIT3"> PUBLICATIONS SPECIALIST</span> <br/> <span> <span class="jobdates" format="%B %Y" id="618299016JSTD3"> April 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="618299016EDDT3"> November 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618299016COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="618299016JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618299016JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618299016JDES3" itemprop="description"> <ul> <li> Responsible for project planning and design of numerous departmental strategic and tactical initiatives</li> <li> Managed project planning and schedules for quarterly employee publication, which included identifying tasks, duration, resources and deliverables </li> <li> Researched and gathered information for content of publications</li> <li> Edited economic education material, including bookmarks and publications, distributed to area schools </li> <li> Wrote articles in the Bank's quarterly publication and internal website on employee-related subjects </li> <li> Supervised college interns in the department </li> <li> Wrote press releases, reports and correspondences </li> <li> Worked with graphic designers with layout of publications</li> <li> Managed content on internal and public website; worked with end-users to gauge success of messaging </li> <li> Managed content, software and equipment maintenance for Federal Reserve electronic message board system </li> <li> Managed and maintained crisis communications and business continuity plans for the company </li> <li> Facilitated Fifth District Federal Reserve Bank's regional forums town hall meetings and other events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618299016_4_402210183" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618299016JTIT4"> PRODUCTION ASSISTANT</span> <br/> <span> <span class="jobdates" format="%B %Y" id="618299016JSTD4"> February 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="618299016EDDT4"> April 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618299016COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="618299016JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618299016JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618299016JDES4" itemprop="description"> <ul> <li> Integral member of team assigned with the task of design and layout of national business magazine </li> <li> Authored - analytical, investigative, and economic development articles </li> <li> Managed press checks, fact checking, and proof reading for all articles in magazine </li> <li> Served as production coordinator for academic publications and public policy articles written by Federal Reserve System economists (including, typesetting for print, creating and editing graphs, tables, technical charts and figures) </li> <li> Responsible for managing sensitive and confidential information regarding the entire Reserve Bank's crisis management issues</li> <li> Successfully led key project of designing, creating, and implementing Crisis Communications Survey, which resulted in identifying and assessing departmental crisis management training needs </li> <li> Analyzed the survey data and made recommendations to management to improve department's Crisis Management Process </li> <li> Created and maintained Fifth District Federal Reserve Bank's Media Relations Database, which increased tracking efficiencies of incoming media calls and requests </li> <li> Created and edited documents informing staff of Fifth District Federal Reserve Bank policies, procedures and forums</li> <li> Documented, monitored, and resolved Fifth District Federal Reserve Bank's FAQ section on external website, resulting in a redesign of the web page </li> <li> Responsible for the redesign of Fifth District Federal Reserve Bank's Code of Conduct brochure to align with company branding</li> <li> Qualifications and Relevant Experience Demonstrated ability to interact effectively with all levels, including senior management</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC618299017" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC618299017"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618299017_1_402210184" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="618299017DGRE1" itemprop="name"> Bachelor of Arts</span> <span class="programline" dependency="STUY" id="618299017STUY1"> </span> <span class="jobdates" id="618299017GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="618299017SCHO1" itemprop="name"> Bennett College</span> <span> - </span> <span class="joblocation jobcity" id="618299017SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="618299017SSTA1"> State</span> <span class="joblocation jobstate" id="618299017SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="618299017FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL618299018" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL618299020" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL618299020"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618299020_1_402210189" style="padding-top:0px;"> <div class="field singlecolumn" id="618299020FRFM1"> <p align="LEFT"> AP style, interpersonal skills, community relations, crisis management, Crisis Communications, Database, editing, m<font> onitoring and analyzing news and social media, Microsoft Office Suite, write press releases, problem solving, project planning, proof reading, p<font> lanning and executing employee events, social media platforms, maintain website, writer, <font> written and verbal communications skills</font> </font> </font> </p> <p> <font> <font> <font> <br/> <br/> <br/> </font> </font> </font> </p> <p align="LEFT"> </p> </div> </div> </div> </div>
PUBLIC-RELATIONS
31,114,531
DIRECTOR OF PROGRAMMING ARTS Professional Profile Tech-savvy Performing Arts Director well-versed in all aspects of event management from inception to completion. Excels in marketing and talent programming, as well as process rethinking and improvement. Qualifications Productivity improvement Detail-oriented Superb time management skills Process improvement Multi-unit operations management Natural leader Unsurpassed work ethic Results-oriented Relevant Experience In my time as the Director of Programming Arts at DSU, I have drastically improved the bottom line of shows at the Cox Performing Arts Center and the Tanner Amphitheater and have simultaneously created and funded permanent improvements and endowments. The Trailblazer Summer Concert Series at the Tanner went from consistently losing money to net profit in both 2015 and 2016. By changing the way tickets are marketed, I was able to generate a 30% increase in season ticket memberships to the Celebrity Concert Series in only one year. I have also created a scholarship program for College of the Arts students at DSU which financially supported twelve students in 2016. I sought and obtained donations from the community in order to completely renovate the Cox Center's Green room and made permanent improvements to the aesthetics of the stage at Tanner Amphitheater including adding shade to the performing area as well as new lighting and sound equipment. All of this was completed without receiving any additional funding from the University. Experience 03/2014 to Current Director of Programming Arts Company Name - City , State As the Director of Programming Arts at Dixie State University, I am responsible for the cultural arts activities at multiple venues. The Cox Performing Arts Center (1200 seats) is the home of the Celebrity Concert Series (CCS) which has been the premier performing arts series in the area since 1958. I am responsible for the management of the CCS and my duties include overseeing all programming, marketing, hospitality, financial accounts, administration, and fulfillment. I am also responsible for interacting with and guiding the CCS Board of Directors comprised of community leaders and performing arts enthusiasts. The CCS plays host to a wide variety of entertainment genres. Our current season includes Manhattan Transfer with Take 6, the Utah Symphony, The Drifters, GENTRI, and Canadian Brass to name a few. I am also responsible, during the summer months, for all facets of programming and management of the Tanner Amphitheater (1600 seats) in Springdale, Utah at the entrance to Zion National Park. Before I came to DSU, this outdoor theater was used for a handful of local artists playing weekend shows on a bare stage. I have completely rethought this venue by adding visual design elements, incorporating concessions and catering, seeking and obtaining permits to serve alcohol, and structuring the programming around two series formats. The first series is comprised of festival-style events where each performance date is focused on a specific genre of music and marketed as a standalone event with multiple artists hired for each show. The results have been miraculous as we turned a poorly attended series into an important, well-attended festival that was supported both by the community and the tourists staying in Springdale as part of their vacation to Zion National Park.  The second series is an original show called, "Sanctuary: The Story of Zion" which was written to correspond with the centennial celebration of our National Parks. I co-created, produced, and directed the show as well as assembled and hired the performance and tech team. This show was based on feedback we received from the area business owners when asked what kind of entertainment would best be supported by the tourists who come to the area. Sanctuary tells the story of Zion National Park though storytelling, music, and the unique usage of video projection to share testimonials of many prominent Zion Park officials as well as world-class artists and climbers who call Zion home. 01/2010 to Current Board of Directors Member Company Name - City , State SUSWA continues to be a creative force in the Southern Utah area by providing a platform for an active group of like-minded individuals interested in the art of songwriting and performance. SUSWA plans and implements various clinics for its membership throughout the year. As well, we create and manage multiple concert series each year in St George, Utah. 01/1994 to 03/2015 Operations Manager Company Name - City , State As Operations Manager/Owner of Spiral Studios, I was responsible for the daily management of a busy commercial recording studio. From serving area musicians in a state-of-the-art studio, to creating production music that has been featured on such networks as Discovery, Disney, A&E, and many others, I managed each of these activities along with a talented staff of creative minded engineers and musicians.  Spiral Studios has also been involved with many festival-style shows by hiring and managing artists and providing A/V equipment.  In my time at Spiral Studios, I was able to create many industry relationships with both entertainers and management.  These relationships have allowed for a deep understanding of performing arts from the perspective of an entertainer as well as a director.  This knowledge informs my decisions and gives me a unique perspective in my role as Director of Programming.  I continue to own Spiral Studios but have turned day-to-day operations over to a studio manager and a staff of creative engineers. 01/1994 to Current Musician Company Name - State As a touring/performing musician, I have had the opportunity to travel the world.  This musical ability has been the backbone of my career as I have transitioned from performing to audio engineering to managing performing arts facilities and concert series.  This experience allows the unique position of a deep understanding of multiple sides of the industry.  As I communicate with touring musicians, I have an intimate knowledge of the challenges they face.  I completely understand the technical demands and needs of the events I manage.  Lastly, I have a firm grasp on marketing and management, which has been central to my 25 year career. Education 1994 Bachelor of Science : Psychology Brigham Young University - City , State , United States Minor in Business with an emphasis in Marketing. Affiliations SUSWA (Southern Utah Songwriters Association) - Board of Directors  Celebrity Concert Series - Board of Directors, Chairman Warner Chappell - Staff Songwriter Scorekeepers - Songwriter Amphibious Zoo - Songwriter Skills Sales Software: Showare Audio/Video Software: Pro Tools, Qlab, Adobe Premiere Desktop Publishing Software: Photoshop, Illustrator, Indesign, Wordpress Microsoft Office Suite
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME847018195" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_847018195_1_552746350" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="847018195FNAM1"> </span> <span> </span> <span class="field" id="847018195LNAM1"> DIRECTOR OF PROGRAMMING ARTS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM847018196" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM847018196"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018196_1_552749589" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="847018196FRFM1"> <span class=""> Tech-savvy Performing Arts Director well-versed in all aspects of event management from inception to completion. Excels in marketing and talent programming, as well as process rethinking and improvement. </span> </div> </div> </div> <div class="section" id="SECTION_HILT847018194" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT847018194"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018194_1_552750489" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="847018194SKC11"> <ul> <li class=""> Productivity improvement</li> <li class=""> Detail-oriented</li> <li class=""> Superb time management skills</li> <li class=""> Process improvement</li> </ul> </td> <td class="field twocol_2" id="847018194SKC21"> <ul> <li class=""> Multi-unit operations management</li> <li class=""> Natural leader</li> <li class=""> Unsurpassed work ethic</li> <li class=""> Results-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM847018948" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM847018948"> Relevant Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018948_1_552760598" style=" padding-top:0px; "> <div class="field singlecolumn" id="847018948FRFM1"> In my time as the Director of Programming Arts at DSU, I have drastically improved the bottom line of shows at the Cox Performing Arts Center and the Tanner Amphitheater and have simultaneously created and funded permanent improvements and endowments. The Trailblazer Summer Concert Series at the Tanner went from consistently losing money to net profit in both 2015 and 2016. By changing the way tickets are marketed, I was able to generate a 30% increase in season ticket memberships to the Celebrity Concert Series in only one year. I have also created a scholarship program for College of the Arts students at DSU which financially supported twelve students in 2016. I sought and obtained donations from the community in order to completely renovate the Cox Center's Green room and made permanent improvements to the aesthetics of the stage at Tanner Amphitheater including adding shade to the performing area as well as new lighting and sound equipment. All of this was completed without receiving any additional funding from the University.</div> </div> </div> <div class="section" id="SECTION_EXPR847018193" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR847018193"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018193_1_552755969" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT1"> Director of Programming Arts</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="847018193JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES1" itemprop="description"> As the Director of Programming Arts at Dixie State University, I am responsible for the cultural arts activities at multiple venues. The Cox Performing Arts Center (1200 seats) is the home of the Celebrity Concert Series (CCS) which has been the premier performing arts series in the area since 1958. I am responsible for the management of the CCS and my duties include overseeing all programming, marketing, hospitality, financial accounts, administration, and fulfillment. I am also responsible for interacting with and guiding the CCS Board of Directors comprised of community leaders and performing arts enthusiasts. The CCS plays host to a wide variety of entertainment genres. Our current season includes Manhattan Transfer with Take 6, the Utah Symphony, The Drifters, GENTRI, and Canadian Brass to name a few. I am also responsible, during the summer months, for all facets of programming and management of the Tanner Amphitheater (1600 seats) in Springdale, Utah at the entrance to Zion National Park. Before I came to DSU, this outdoor theater was used for a handful of local artists playing weekend shows on a bare stage. I have completely rethought this venue by adding visual design elements, incorporating concessions and catering, seeking and obtaining permits to serve alcohol, and structuring the programming around two series formats. The first series is comprised of festival-style events where each performance date is focused on a specific genre of music and marketed as a standalone event with multiple artists hired for each show. The results have been miraculous as we turned a poorly attended series into an important, well-attended festival that was supported both by the community and the tourists staying in Springdale as part of their vacation to Zion National Park.  The second series is an original show called, "Sanctuary: The Story of Zion" which was written to correspond with the centennial celebration of our National Parks. I co-created, produced, and directed the show as well as assembled and hired the performance and tech team. This show was based on feedback we received from the area business owners when asked what kind of entertainment would best be supported by the tourists who come to the area. Sanctuary tells the story of Zion National Park though storytelling, music, and the unique usage of video projection to share testimonials of many prominent Zion Park officials as well as world-class artists and climbers who call Zion home.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_2_552759377" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT2"> Board of Directors Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="847018193JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES2" itemprop="description"> SUSWA continues to be a creative force in the Southern Utah area by providing a platform for an active group of like-minded individuals interested in the art of songwriting and performance. SUSWA plans and implements various clinics for its membership throughout the year. As well, we create and manage multiple concert series each year in St George, Utah.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_3_552758388" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD3"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT3"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT3"> Operations Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="847018193JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES3" itemprop="description"> As Operations Manager/Owner of Spiral Studios, I was responsible for the daily management of a busy commercial recording studio. From serving area musicians in a state-of-the-art studio, to creating production music that has been featured on such networks as Discovery, Disney, A&amp;E, and many others, I managed each of these activities along with a talented staff of creative minded engineers and musicians.  Spiral Studios has also been involved with many festival-style shows by hiring and managing artists and providing A/V equipment.  In my time at Spiral Studios, I was able to create many industry relationships with both entertainers and management.  These relationships have allowed for a deep understanding of performing arts from the perspective of an entertainer as well as a director.  This knowledge informs my decisions and gives me a unique perspective in my role as Director of Programming.  I continue to own Spiral Studios but have turned day-to-day operations over to a studio manager and a staff of creative engineers.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_4_552764873" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD4"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT4"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT4"> Musician</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="847018193JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="847018193JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES4" itemprop="description"> As a touring/performing musician, I have had the opportunity to travel the world.  This musical ability has been the backbone of my career as I have transitioned from performing to audio engineering to managing performing arts facilities and concert series.  This experience allows the unique position of a deep understanding of multiple sides of the industry.  As I communicate with touring musicians, I have an intimate knowledge of the challenges they face.  I completely understand the technical demands and needs of the events I manage.  Lastly, I have a firm grasp on marketing and management, which has been central to my 25 year career.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC847018192" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC847018192"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018192_1_552752238" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="847018192GRYR1"> 1994</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="847018192DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="847018192STUY1"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="847018192SCHO1" itemprop="name"> Brigham Young University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="847018192SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018192SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="847018192SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="847018192FRFM1"> Minor in Business with an emphasis in Marketing.</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL847018190" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL847018190"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018190_1_552761708" style=" padding-top:0px; "> <div class="field singlecolumn" id="847018190FRFM1"> <div> SUSWA (Southern Utah Songwriters Association) - Board of Directors </div> <div> Celebrity Concert Series - Board of Directors, Chairman</div> <div> Warner Chappell - Staff Songwriter</div> <div> Scorekeepers - Songwriter</div> <div> Amphibious Zoo - Songwriter</div> </div> </div> </div> <div class="section" id="SECTION_SKLL847098263" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL847098263"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847098263_1_552807564" style=" padding-top:0px; "> <div class="field singlecolumn" id="847098263FRFM1"> <span class=""> </span> <ul> <li class=""> Sales Software: Showare</li> <li class=""> Audio/Video Software: Pro Tools, Qlab, Adobe Premiere</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, Indesign, Wordpress</li> <li class=""> Microsoft Office Suite</li> </ul> </div> </div> </div> </div>
ARTS
18,725,071
YOUTH ADVOCATE Professional Summary Motivated, enthusiastic, responsible and goal-oriented young educator seeking new opportunities in education and educational background of Psychology and Sociology. Personal and empathetic, with great sense of humor and the ability to bring out the best in others. Skilled in working with children with special learning skills and mental health issues. Motivate and able to bridge student experiences, academic lessons and subjects to real- life situations. Active team member who can effectively collaborate with all stakeholders and establish quality relationships in working with difficult children. Core Qualifications Critical thinker Problem resolution ability Client/family focused Solution-focused counseling Self-starter Dedicated patient advocate Low income and homeless populations Client engagement Quick learner Case management Compassionate Reliable transportation Experience Youth Advocate 09/2015 Company Name City , State Work with youth ages 12-18 that are homeless (for various reasons), living in shelter with personal, social, academic, and life goals. Consult with other professionals regarding the treatment of specific clients. Counsel and prepare residents for their transition back into the community. Quickly respond to crisis situations when severe mental health and behavioral issues arose. Teacher 06/2011 to 04/2015 Company Name City , State Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development. Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs). Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems. Maintain accurate and complete student records as required by laws, district policies, or administrative regulations. Develop or implement strategies to meet the needs of students with a variety of disabilities. Teach students personal development skills, such as goal setting, independence, or self- advocacy. Teacher 06/2008 to 07/2011 Company Name City , State Maintain accurate and complete student records as required by laws, district policies, or administrative regulations. Guide or counsel students with adjustment problems, academic problems, or special academic interests. Modify the general kindergarten or elementary education curriculum for special-needs students. Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs). Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development. Teach students personal development skills, such as goal setting, independence, or self- advocacy. Mental Health Case Manager 10/2004 to 06/2011 Company Name City , State Maintain confidentiality of records relating to clients' treatment. Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships. Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes. Refer patients, clients, or family members to community resources or to specialists as necessary. Teacher 06/2003 to 07/2007 Company Name City , State Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs). Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development. Encouraged students to persevere with challenging tasks. Differentiated instruction according to student ability and skill level.Encouraged parents to take an active role in their child's education. Accomplishments Maintain accurate and complete student records as required by laws, district policies, or administrative regulations. Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development. Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs). Develop or implement strategies to meet the needs of students with a variety of disabilities. Teach students personal development skills, such as goal setting, independence, or self-advocacy. Guide or counsel students with adjustment problems, academic problems, or special academic interests. Bachelors Degree in Psychology and Sociology Master's in School Administration/Supervision 45+ hours of Masters level course in school counseling Certified in Special Education K-12 Passed the Praxis Series 10 years of related teaching experience Five years of related mental health experience Experience with dealing with families and conducting meetings Silver National Career Readiness Certificate Education Master of Education May 2016 LIBERTY UNIVERSITY City , State GPA: GPA: 3.57 GPA: 3.57 Bachelor of Arts : Psychology/Sociology May 2003 NORTH CAROLINA WESLEYAN COLLEGE City , State GPA: GPA: 2.72 Psychology/Sociology GPA: 2.72 Master of Education School Administration Jun 2006 CAMBRIDGE COLLEGE City , State GPA: GPA: 3.82 GPA: 3.82 High School Diploma Jun 1997 EASTERN SENIOR HIGH SCHOOL State Skills Mental Health, Excel, PowerPoint, Windows, Microsoft Word, Quality Teaching
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME664298189" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_664298189_1_432087756" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="664298189FNAM1"> </span> <span> </span> <span class="field lName" id="664298189LNAM1"> YOUTH ADVOCATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM664298191" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM664298191"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298191_1_432087763" style="padding-top:0px;"> <div class="field singlecolumn" id="664298191FRFM1"> <p align="LEFT"> Motivated, enthusiastic, responsible and goal-oriented young educator seeking new opportunities in education and educational background of Psychology and Sociology. Personal and empathetic, with great sense of humor and the ability to bring out the best in others. Skilled in working with children with special learning skills and mental health issues. Motivate and able to bridge student experiences, academic lessons and subjects to real- life situations. Active team member who can effectively collaborate with all stakeholders and establish quality relationships in working with difficult children. </p> </div> </div> </div> <div class="section" id="SECTION_HILT664298192" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT664298192"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298192_1_432087764" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="664298192SKC11"> <ul> <li> Critical thinker</li> <li> Problem resolution ability</li> <li> Client/family focused</li> <li> Solution-focused counseling</li> <li> Self-starter</li> <li> Dedicated patient advocate</li> </ul> </td> <td class="field twocol_2" id="664298192SKC21"> <ul> <li> Low income and homeless populations</li> <li> Client engagement</li> <li> Quick learner</li> <li> Case management</li> <li> Compassionate</li> <li> Reliable transportation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR664298193" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR664298193"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298193_1_432094699" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="664298193JTIT1"> Youth Advocate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="664298193JSTD1"> 09/2015</span> <span class="jobdates" format="%m/%Y" id="664298193EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="664298193COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="664298193JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="664298193JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="664298193JDES1" itemprop="description"> <ul> <li> Work with youth ages 12-18 that are homeless (for various reasons), living in shelter with personal, social, academic, and life goals.</li> <li> Consult with other professionals regarding the treatment of specific clients.</li> <li> Counsel and prepare residents for their transition back into the community.</li> <li> Quickly respond to crisis situations when severe mental health and behavioral issues arose.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298193_2_432097647" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="664298193JTIT2"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="664298193JSTD2"> 06/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="664298193EDDT2"> 04/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="664298193COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="664298193JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="664298193JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="664298193JDES2" itemprop="description"> <ul> <li> Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.</li> <li> Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).</li> <li> Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.</li> <li> Maintain accurate and complete student records as required by laws, district policies, or administrative regulations.</li> <li> Develop or implement strategies to meet the needs of students with a variety of disabilities.</li> <li> Teach students personal development skills, such as goal setting, independence, or self- advocacy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298193_3_432099265" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="664298193JTIT3"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="664298193JSTD3"> 06/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="664298193EDDT3"> 07/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="664298193COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="664298193JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="664298193JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="664298193JDES3" itemprop="description"> <ul> <li> Maintain accurate and complete student records as required by laws, district policies, or administrative regulations.</li> <li> Guide or counsel students with adjustment problems, academic problems, or special academic interests.</li> <li> Modify the general kindergarten or elementary education curriculum for special-needs students.</li> <li> Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).<font> </font> </li> <li> Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.</li> <li> Teach students personal development skills, such as goal setting, independence, or self- advocacy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298193_4_432100528" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="664298193JTIT4"> Mental Health Case Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="664298193JSTD4"> 10/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="664298193EDDT4"> 06/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="664298193COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="664298193JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="664298193JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="664298193JDES4" itemprop="description"> <ul> <li> Maintain confidentiality of records relating to clients' treatment.</li> <li> Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.</li> <li> Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes.</li> <li> Refer patients, clients, or family members to community resources or to specialists as necessary.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298193_5_432100773" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="664298193JTIT5"> Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="664298193JSTD5"> 06/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="664298193EDDT5"> 07/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="664298193COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="664298193JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="664298193JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="664298193JDES5" itemprop="description"> <ul> <li> Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).</li> <li> Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.</li> <li> Encouraged students to persevere with challenging tasks.</li> <li> Differentiated instruction according to student ability and skill level.Encouraged parents to take an active role in their child's education.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM664298196" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM664298196"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298196_1_432108081" style="padding-top:0px;"> <div class="field singlecolumn" id="664298196FRFM1"> <ul> <li> Maintain accurate and complete student records as required by laws, district policies, or administrative regulations.</li> <li> Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.</li> <li> Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).</li> <li> Develop or implement strategies to meet the needs of students with a variety of disabilities.</li> <li> Teach students personal development skills, such as goal setting, independence, or self-advocacy.</li> <li> Guide or counsel students with adjustment problems, academic problems, or special academic interests.</li> <li> Bachelors Degree in Psychology and Sociology</li> <li> Master's in School Administration/Supervision</li> <li> 45+ hours of Masters level course in school counseling</li> <li> Certified in Special Education K-12</li> <li> Passed the Praxis Series</li> <li> 10 years of related teaching experience</li> <li> Five years of related mental health experience</li> <li> Experience with dealing with families and conducting meetings</li> <li> Silver National Career Readiness Certificate</li> </ul> </div> </div> <div class="paragraph" id="PARAGRAPH_664298196_2_432087758" style="padding-top:0px;"> <div class="field singlecolumn" id="664298196FRFM2"> </div> </div> </div> <div class="section" id="SECTION_EDUC664298194" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC664298194"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298194_1_432087762" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="664298194DGRE1" itemprop="name"> Master of Education</span> <span class="programline" id="664298194STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="664298194GRYR1"> May 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="664298194SCHO1" itemprop="name"> LIBERTY UNIVERSITY</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="664298194SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="664298194SSTA1"> State</span> <span class="joblocation eduCountry" id="664298194SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="664298194GRPA1"> GPA: 3.57</span> </span> <span class="paddedline"> <span class="field" id="664298194FRFM1"> GPA: 3.57</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298194_2_432087760" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="664298194DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="664298194STUY2"> Psychology/Sociology</span> <span class="datesWrapper"> <span class="jobdates" id="664298194GRYR2"> May 2003</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="664298194SCHO2" itemprop="name"> NORTH CAROLINA WESLEYAN COLLEGE</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="664298194SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="664298194SSTA2"> State</span> <span class="joblocation eduCountry" id="664298194SCNT2"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="664298194GRPA2"> GPA: 2.72</span> </span> <span class="paddedline"> <span class="field" id="664298194FRFM2"> Psychology/Sociology GPA: 2.72</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298194_3_432087761" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="664298194DGRE3" itemprop="name"> Master of Education School Administration</span> <span class="programline" id="664298194STUY3"> </span> <span class="datesWrapper"> <span class="jobdates" id="664298194GRYR3"> Jun 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="664298194SCHO3" itemprop="name"> CAMBRIDGE COLLEGE</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="664298194SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="664298194SSTA3"> State</span> <span class="joblocation eduCountry" id="664298194SCNT3"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="664298194GRPA3"> GPA: 3.82</span> </span> <span class="paddedline"> <span class="field" id="664298194FRFM3"> GPA: 3.82</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664298194_4_432087759" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="664298194DGRE4" itemprop="name"> High School Diploma</span> <span class="programline" id="664298194STUY4"> </span> <span class="datesWrapper"> <span class="jobdates" id="664298194GRYR4"> Jun 1997</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="664298194SCHO4" itemprop="name"> EASTERN SENIOR HIGH SCHOOL</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="664298194SCIT4"> </span> <span class="joblocation jobstate edustate" id="664298194SSTA4"> State</span> <span class="joblocation eduCountry" id="664298194SCNT4"> </span> </span> </span> <span class="paddedline"> <span class="field" id="664298194FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL664298197" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL664298197"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664298197_1_432087765" style="padding-top:0px;"> <div class="field singlecolumn" id="664298197FRFM1"> <p align="LEFT"> Mental Health, Excel, PowerPoint, Windows, Microsoft Word, Quality Teaching</p> </div> </div> </div> </div>
ADVOCATE
28,230,807
ACCOUNT DIRECTOR Summary Dedicated professional with experience necessary in food and beverage for excellent guest service. Seeking to deliver great service and great food while maintaining the financial responsibility and core standards of any operation. Highlights Certified Executive Chef Certification in Nutrition Certified in Human Resource Management and Supervision American Culinary Federation Member Certification in Professional cooking theories Graduate of the Culinary Academy of South Dakota Experience Company Name City , State Account Director 06/2013 to Current Responsible for entire food service operation and maintaining good Client relations for the company. Duties include as Account Director, Meeting and exceeding budgetary requirements for the company while meeting clients' needs out lined in contracted agreement. Maintaining sanitation to State Regulations. Responsible for all Employee HR management at a unit level. Assist in Company district with Training other management team members in budgetary compliance and proper ordering procedures to ensure maximum profit margins are reached. Assist and support area with catering functions as needed. Company Name City , State Executive Chef 09/2012 to 05/2013 Responsible for all culinary operations under the Food and Beverage Director in a high end retirement community. Primarily responsible for all production, including off site catering including venues up to several hundreds of guests. Supervised a team of 32, and ensure all employees maintained sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation, and presentation. Duties also include menu development, inventory control, purchasing, and cost control projects, training, sanitation, and personnel management to include hiring, counseling, coaching and developing. Company Name City , State Executive Sous Chef 05/2010 to 09/2012 Assisted with all culinary operations under the Executive Chef at the largest hospital in the Memphis area. Primarily responsible for all production for Café and Patient Service.also a high volume Doctors lounge. Supervise a team of 20, and ensure all employees adhere to all HACCP and Joint Commission sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation, and presentation. Duties also include assisting with menu development, inventory, ordering and purchasing, food cost control projects, training, sanitation, and personnel management to include hiring, counseling, coaching and developing. Company Name City , State Sous Chef 09/2007 to 05/2010 Assisted with all hospital catering and menu development and implementation. Assisted in training all cooks while insuring all employees adhere to all HACCP and Joint Commission sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation and presentation. Duties also include assisting with menu development, inventory, ordering and purchasing, food cost controls, training, and sanitation. Company Name City , State Line Chef 01/2006 Preparation of all menu items in a fine dining restaurant and convention center located near the Cascade Mountains. Assisted in the fabrication and creation of all lunch and dinner entreesas well as assisting the chef for all catered functions in the banquet hall. Responsible for the creation of all homemade soups as well as executed weekly menu changes. Participated in weekly learning sessions with executive chef to expand knowledge of local farm to table cuisine, including wine pairing. Company Name City , State Line Chef 01/2005 Opened and setup kitchen for daily operation. Preparation of all menu items including creation of various soups and lunchtime specials. Prepped all necessary items for dinner and late night menus. Trained all new employees on each station for proper service performance. Executed all menu items for lunch and dinner as well as maintained overall sanitation of service line. Company Name City , State Line Chef 01/2004 Assisted in grand opening. Demonstrated all cooking methods in a Fine dinning Model. Fluent in sanitation and kitchen safety. Complete set up and breakdown of entire kitchen. Prepped all foods needed for following service. Company Name City , State Sous Chef 01/2003 Hired from intern to Line Chef to Sous Chef in three months. Became primary leader of all culinary operation in absence of Executive Chef. Responsible for instructing culinary staff in daily operations, including station assignment, and facilitation of pre shift meetings. Direct liaison between kitchen operation, management team, and front of house members. Maintain inventory for daily production of food. Oversee operation, insuring quality control, proper sanitation and HACCP guidelines. Extensive knowledge of all recipes and SOP's. Assist in creative development of weekly specials and meals for guest with special dietary needs. Company Name City , State Line Chef 01/2002 Worked as line chef while in culinary school. Responsible for evening preparation of entrees and restocking of the service line for the following dinner service. Company Name City , State Line Chef 07/2002 Assisted new ownership in implementing and upscale dinning program as well as build a foundation for catering events. Preparation of all menu items including creation of various soups and lunchtime specials. Prepped all necessary items for dinner and late night menus. Trained all new employees on each station for proper service performance. Executed all menu items for both lunch and dinner as well as maintain overall sanitation of service line. Company Name City , State Line Chef, Prep Chef 01/2000 to 01/2002 Assisted with grand opening of the restaurant. Promoted to assistant kitchen manager within four months. Knowledge of all kitchen stations and their functionality. Demonstrated all cooking methods. Fluent in sanitation and kitchen safety. Complete set up and breakdown of entire kitchen. Prepped all foods needed for following services. Skills coaching, cooking, cost control, counseling, clients, Client relations, creative development, hiring, HR, Human Resources Management, instructing, inventory, inventory control, Director, meetings, personnel management, profit, purchasing, quality control, safety, SOP, Supervision Education Diploma : Culinary Arts 1 2003 Culinary Academy of South Dakota , City , State Culinary Arts
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME495348216" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_495348216_1_323118225" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="495348216FNAM1"> </span> <span> </span> <span class="field" id="495348216LNAM1"> ACCOUNT DIRECTOR</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM495348218" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM495348218"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495348218_1_323118240" style=" padding-top:0px; "> <div class="field singlecolumn" id="495348218FRFM1"> Dedicated professional with experience necessary in food and beverage for excellent guest service. Seeking to deliver great service and great food while maintaining the financial responsibility and core standards of any operation.</div> </div> </div> <div class="section" id="SECTION_HILT495348219" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT495348219"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495348219_1_323120433" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="495348219SKC11"> <ul> <li> Certified Executive Chef</li> <li> Certification in Nutrition</li> <li> Certified in Human Resource Management and Supervision</li> </ul> </td> <td class="field twocol_2" id="495348219SKC21"> <ul> <li> American Culinary Federation Member</li> <li> Certification in Professional cooking theories</li> <li> Graduate of the Culinary Academy of South Dakota</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR495348220" style=" padding-top:5px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR495348220"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495348220_1_323118227" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT1"> Account Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD1"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495348220EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES1" itemprop="description"> <ul> <br/> <li> Responsible for entire food service operation and maintaining good Client relations for the company.</li> <li> Duties include as Account Director, Meeting and exceeding budgetary requirements for the company while meeting clients' needs out lined in contracted agreement.</li> <li> Maintaining sanitation to State Regulations.</li> <li> Responsible for all Employee HR management at a unit level.</li> <li> Assist in Company district with Training other management team members in budgetary compliance and proper ordering procedures to ensure maximum profit margins are reached.</li> <li> Assist and support area with catering functions as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_2_323118229" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT2"> Executive Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD2"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495348220EDDT2"> 05/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES2" itemprop="description"> <ul> <li> Responsible for all culinary operations under the Food and Beverage Director in a high end retirement community.</li> <li> Primarily responsible for all production, including off site catering including venues up to several hundreds of guests.</li> <li> Supervised a team of 32, and ensure all employees maintained sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation, and presentation.</li> <li> Duties also include menu development, inventory control, purchasing, and cost control projects, training, sanitation, and personnel management to include hiring, counseling, coaching and developing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_3_323118230" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT3"> Executive Sous Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD3"> 05/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495348220EDDT3"> 09/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES3" itemprop="description"> <ul> <li> Assisted with all culinary operations under the Executive Chef at the largest hospital in the Memphis area.</li> <li> Primarily responsible for all production for Café and Patient Service.also a high volume Doctors lounge.</li> <li> Supervise a team of 20, and ensure all employees adhere to all HACCP and Joint Commission sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation, and presentation.</li> <li> Duties also include assisting with menu development, inventory, ordering and purchasing, food cost control projects, training, sanitation, and personnel management to include hiring, counseling, coaching and developing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_4_323118231" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT4"> Sous Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD4"> 09/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495348220EDDT4"> 05/2010</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES4" itemprop="description"> <ul> <li> Assisted with all hospital catering and menu development and implementation.</li> <li> Assisted in training all cooks while insuring all employees adhere to all HACCP and Joint Commission sanitation guidelines to ensure efficient, safe, and sanitary food production, preparation and presentation.</li> <li> Duties also include assisting with menu development, inventory, ordering and purchasing, food cost controls, training, and sanitation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_5_323118232" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT5"> Line Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD5"> 01/2006</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT5"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES5" itemprop="description"> <ul> <li> Preparation of all menu items in a fine dining restaurant and convention center located near the Cascade Mountains.</li> <li> Assisted in the fabrication and creation of all lunch and dinner entreesas well as assisting the chef for all catered functions in the banquet hall.</li> <li> Responsible for the creation of all homemade soups as well as executed weekly menu changes.</li> <li> Participated in weekly learning sessions with executive chef to expand knowledge of local farm to table cuisine, including wine pairing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_6_323118233" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT6"> Line Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD6"> 01/2005</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT6"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES6" itemprop="description"> <ul> <li> Opened and setup kitchen for daily operation.</li> <li> Preparation of all menu items including creation of various soups and lunchtime specials.</li> <li> Prepped all necessary items for dinner and late night menus.</li> <li> Trained all new employees on each station for proper service performance.</li> <li> Executed all menu items for lunch and dinner as well as maintained overall sanitation of service line.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_7_323118234" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT7"> Line Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD7"> 01/2004</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT7"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES7" itemprop="description"> <ul> <li> Assisted in grand opening.</li> <li> Demonstrated all cooking methods in a Fine dinning Model.</li> <li> Fluent in sanitation and kitchen safety.</li> <li> Complete set up and breakdown of entire kitchen.</li> <li> Prepped all foods needed for following service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_8_323118235" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP8" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT8"> Sous Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD8"> 01/2003</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT8"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES8" itemprop="description"> <ul> <li> Hired from intern to Line Chef to Sous Chef in three months.</li> <li> Became primary leader of all culinary operation in absence of Executive Chef.</li> <li> Responsible for instructing culinary staff in daily operations, including station assignment, and facilitation of pre shift meetings.</li> <li> Direct liaison between kitchen operation, management team, and front of house members.</li> <li> Maintain inventory for daily production of food.</li> <li> Oversee operation, insuring quality control, proper sanitation and HACCP guidelines.</li> <li> Extensive knowledge of all recipes and SOP's.</li> <li> Assist in creative development of weekly specials and meals for guest with special dietary needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_9_323118236" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP9" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT9"> Line Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD9"> 01/2002</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT9"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES9" itemprop="description"> <ul> <li> Worked as line chef while in culinary school.</li> <li> Responsible for evening preparation of entrees and restocking of the service line for the following dinner service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_10_323118237" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP10" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT10"> Line Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD10"> 07/2002</span> <span class="jobdates" format="%m/%Y" id="495348220EDDT10"> </span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES10" itemprop="description"> <ul> <li> Assisted new ownership in implementing and upscale dinning program as well as build a foundation for catering events.</li> <li> Preparation of all menu items including creation of various soups and lunchtime specials.</li> <li> Prepped all necessary items for dinner and late night menus.</li> <li> Trained all new employees on each station for proper service performance.</li> <li> Executed all menu items for both lunch and dinner as well as maintain overall sanitation of service line.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_495348220_11_323118238" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="495348220COMP11" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="495348220JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348220JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="495348220JTIT11"> Line Chef, Prep Chef</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="495348220JSTD11"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="495348220EDDT11"> 01/2002</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="495348220JDES11" itemprop="description"> <ul> <li> Assisted with grand opening of the restaurant.</li> <li> Promoted to assistant kitchen manager within four months.</li> <li> Knowledge of all kitchen stations and their functionality.</li> <li> Demonstrated all cooking methods.</li> <li> Fluent in sanitation and kitchen safety.</li> <li> Complete set up and breakdown of entire kitchen.</li> <li> Prepped all foods needed for following services.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL495348222" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL495348222"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495348222_1_323118241" style=" padding-top:0px; "> <div class="field singlecolumn" id="495348222FRFM1"> coaching, cooking, cost control, counseling, clients, Client relations, creative development, hiring, HR, Human Resources Management, instructing, inventory, inventory control, Director, meetings, personnel management, profit, purchasing, quality control, safety, SOP, Supervision</div> </div> </div> <div class="section" id="SECTION_EDUC495348221" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC495348221"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_495348221_1_323118239" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="495348221DGRE1" itemprop="name"> Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="495348221STUY1"> Culinary Arts</span> <span class="datesWrapper"> <span class="jobdates" id="495348221GRYR1"> 1 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="495348221SCHO1" itemprop="name"> Culinary Academy of South Dakota</span> <span> , </span> <span class="joblocation jobcity" id="495348221SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="495348221SSTA1"> State</span> <span class="joblocation jobstate" id="495348221SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="495348221FRFM1"> Culinary Arts</span> </span> </div> </div> </div> </div>
CHEF
49,325,370
HEALTHCARE EFFECTIVENESS DATA AND INFORMATION SET COORDINATOR (HEDIS) Career Focus Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations. Effective Organization and Communication Skills / Master New Concepts Quickly / Initiate Document Control and Processing Information / High Level Customer Service and Detail Oriented / Report Composing and Document Presentation / Thorough Investigation and Monitoring / Patrol and Crowd Control Access Core Qualifications Microsoft Office Suite expert People-oriented Organized Exceptional communicator Deadline-oriented Schedule management Report analysis Medical terminology Experience Healthcare Effectiveness Data and Information Set Coordinator (HEDIS) 08/2013 to Current Company Name City , State Healthcare Effectiveness Data and Information Set Coordinator (HEDIS). Educate and inform members about past due clinical services that improve member health outcomes and increase Health Plan HEDIS rates. Make outbound calls to members; providing assistance with obtaining services by assisting with appointment scheduling, arranging transportation, and conducting reminder calls and/or emails. Conduct HEDIS provider chart request calls and faxes to support medical record capture for HEDIS supplemental data review and abstraction. Record and document all member and provider outreach activity using Microsoft Office Suite applications and web-based technology. Review member Health Plan eligibility using Georgia's Medical Management Information System (MMIS). Review member claims data to determine need for services using the Health Plan proprietary information system. Identify and refer members to internal programs and services like Case Management and Disease Management. Maintain strict confidentially and ensure compliance with Health Insurance Portability and Accountability ACT (HIPAA) during all outreach activities. Managed incoming and outgoing calls for busy medical office. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Scheduled and confirmed appointments for entire management team. Loss Prevention/Security Officer 12/2011 to 02/2013 Company Name City , State Partnered with local store management to meet strategic loss prevention objectives. Executed internal and external surveillances using state-of-the-art detection and investigation systems. Prepared data for property and damage reports, recording malfunctioning of facility equipment, and attended weekly staff meetings to discuss the damage reports. Detected and apprehend shoplifters, processing and recovering of merchandise, prepared case reports on theft details and maintained an effective relationship with local law enforcement agencies. Represented Macy's in court proceeding related to apprehensions and ensured high execution of company security measures designed to control store and shrink. Developed staff training for designated stores. Security Officer 07/2010 to 10/2011 Company Name City , State Patrolled designated areas watching for unusual conditions that create security concerns or safety hazards. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain premise security. Investigated, prepared reports, and maintained written logs on accidents, incidents, and suspicious activities. Answered telephone calls, taking messages, and answered questions providing information during business and non-business hours. Observed departing personnel to protect against theft of company property and ensured authorized removal of property was conducted within appropriate client requirements. Account Receivables/Administrative Assistant 07/2007 to 10/2008 Company Name City , State Investigated discrepancies, issued debit memos, reviewed aging balance reports to identify past due accounts, collection calls, and month-end close activities. Accounts receivable reconciliations; utilized collection screens to quickly analyze account and met department goals by reducing delinquency and controlling losses at a considerably high margin. Fielded all calls on 12- line multi phone system, responded to email and fax inquiries, managed mail and client trafficfor the body shop, upgraded office filing system for improved efficiency in locating customer files, handled all official company correspondence, analyzed and reconciled all final billing statements to ensure the correct amount of funds were collected and applied before file closeout. Displayed excellent interpersonal skills and phone manner during interaction with insurance agents, co-workers, and the public. Calculated time cards for department employees in preparation of submitting payroll, collected and applied all funds received from various insurance companies such as State Farm, USAA, Allstate and Geico to the appropriate client auto claim accounts in a timely manner. Detention Specialist 07/2002 to 10/2005 Company Name City , State Supervised Central Control and Tower Controls in the Detention Center. Completed intake and release of detainees. Interacted with defendants, attorneys and the general public, providing them imperative information. Processed accounting functions of paperwork in the Bonding Department. Performed other duties as assigned. Answered incoming/outgoing calls on the switchboard regarding inmates' custody issues and guided them by resolving their predicaments. Probation Case Specialist 07/2000 to 12/2001 Company Name City , State Retrieved criminal records to update history with new charges and probation status on various specialty systems. Maintained statistical data concerning case processing activities for three probation officers and performed various financial transactions. Performed other duties as assigned to include handing all incoming/outgoing calls from magistrate court judges, attorneys, probation officers and the general public. Experience Customer Service   Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Data Reporting   Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given. Document Organization   Developed and created effective filing system to accelerate paperwork processing. Medical Records   Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system. Multitasking   Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Education Certified Medical Office Assistant : Medical Administration 2009 Kennesaw State Continuing Education City , State , USA •Medical Office Receptionist/Support Specialist, Patient Scheduling, Medical Records/Documents, CMS 1500 Medical Billing, Medical Terminology/Basic Anatomy and Physiology, Specialized Billing/Reimbursement, Business Skill and Management, 80 hour Medical Externship at WellStar Medical Center, Certified CPR w/AED Skills Accounts receivable, Administrative Assistant, Basic Billing, CMS, excellent interpersonal skills, CPR, email, faxes, filing, law enforcement, loss prevention, Medical Billing, Medical Terminology, Microsoft Office Suite, Management Information System, payroll, safety, Scheduling staff training, switchboard
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME573007658" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_573007658_1_373069176" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="573007658FNAM1"> </span> <span> </span> <span class="field lName" id="573007658LNAM1"> HEALTHCARE EFFECTIVENESS DATA AND INFORMATION SET COORDINATOR (HEDIS)</span> </div> </div> </div> <div class="section" id="SECTION_SUMM573007660" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM573007660"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573007660_1_373069224" style=" padding-top:0px; "> <div class="field singlecolumn" id="573007660FRFM1"> <p align="LEFT"> Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. </p> <br/> <p align="LEFT"> Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. </p> <br/> <p align="LEFT"> Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.</p> <br/> <p align="LEFT"> Effective Organization and Communication Skills / Master New Concepts Quickly / Initiate Document Control and Processing Information / High Level Customer Service and Detail Oriented / Report Composing and Document Presentation / Thorough Investigation and Monitoring / Patrol and Crowd Control Access</p> </div> </div> </div> <div class="section" id="SECTION_HILT573007661" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT573007661"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573007661_1_373074637" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="573007661SKC11"> <ul> <li> Microsoft Office Suite expert</li> <li> People-oriented</li> <li> Organized</li> <li> Exceptional communicator</li> </ul> </td> <td class="field twocol_2" id="573007661SKC21"> <ul> <li> Deadline-oriented</li> <li> Schedule management</li> <li> Report analysis</li> <li> Medical terminology</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR573007662" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR573007662"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573007662_1_373069187" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT1"> Healthcare Effectiveness Data and Information Set Coordinator (HEDIS)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD1"> 08/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES1" itemprop="description"> <ul> <li> Healthcare Effectiveness Data and Information Set Coordinator (HEDIS). Educate and inform members about past due clinical services that improve member health outcomes and increase Health Plan HEDIS rates. Make outbound calls to members; providing assistance with obtaining services by assisting with appointment scheduling, arranging transportation, and conducting reminder calls and/or emails. Conduct HEDIS provider chart request calls and faxes to support medical record capture for HEDIS supplemental data review and abstraction. Record and document all member and provider outreach activity using Microsoft Office Suite applications and web-based technology. Review member Health Plan eligibility using Georgia's Medical Management Information System (MMIS). Review member claims data to determine need for services using the Health Plan proprietary information system. Identify and refer members to internal programs and services like Case Management and Disease Management. Maintain strict confidentially and ensure compliance with Health Insurance Portability and Accountability ACT (HIPAA) during all outreach activities. </li> <li> Managed incoming and outgoing calls for busy medical office. </li> <li> Successfully established effective systems for record retention by creating database for daily correspondence tracking.</li> <li> Scheduled and confirmed appointments for entire management team. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573007662_2_373069198" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT2"> Loss Prevention/Security Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD2"> 12/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT2"> 02/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES2" itemprop="description"> <ul> <li> Partnered with local store management to meet strategic loss prevention objectives.</li> <li> Executed internal and external surveillances using state-of-the-art detection and investigation systems.</li> <li> Prepared data for property and damage reports, recording malfunctioning of facility equipment, and attended weekly staff meetings to discuss the damage reports.</li> <li> Detected and apprehend shoplifters, processing and recovering of merchandise, prepared case reports on theft details and maintained an effective relationship with local law enforcement agencies. </li> <li> Represented Macy's in court proceeding related to apprehensions and ensured high execution of company security measures designed to control store and shrink.</li> <li> Developed staff training for designated stores.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573007662_3_373069202" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT3"> Security Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD3"> 07/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT3"> 10/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES3" itemprop="description"> <ul> <li> Patrolled designated areas watching for unusual conditions that create security concerns or safety hazards.</li> <li> Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain premise security. </li> <li> Investigated, prepared reports, and maintained written logs on accidents, incidents, and suspicious activities. </li> <li> Answered telephone calls, taking messages, and answered questions providing information during business and non-business hours.</li> <li> Observed departing personnel to protect against theft of company property and ensured authorized removal of property was conducted within appropriate client requirements. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573007662_4_373069208" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT4"> Account Receivables/Administrative Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD4"> 07/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT4"> 10/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES4" itemprop="description"> <ul> <li> Investigated discrepancies, issued debit memos, reviewed aging balance reports to identify past due accounts, collection calls, and month-end close activities. </li> <li> Accounts receivable reconciliations; utilized collection screens to quickly analyze account and met department goals by reducing delinquency and controlling losses at a considerably high margin.</li> <li> Fielded all calls on 12- line multi phone system, responded to email and fax inquiries, managed mail and client trafficfor the body shop, upgraded office filing system for improved efficiency in locating customer files, handled all official company correspondence, analyzed and reconciled all final billing statements to ensure the correct amount of funds were collected and applied before file closeout.</li> <li> Displayed excellent interpersonal skills and phone manner during interaction with insurance agents, co-workers, and the public.</li> <li> Calculated time cards for department employees in preparation of submitting payroll, collected and applied all funds received from various insurance companies such as State Farm, USAA, Allstate and Geico to the appropriate client auto claim accounts in a timely manner.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573007662_5_373069209" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT5"> Detention Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD5"> 07/2002</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT5"> 10/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES5" itemprop="description"> <ul> <li> Supervised Central Control and Tower Controls in the Detention Center.</li> <li> Completed intake and release of detainees.</li> <li> Interacted with defendants, attorneys and the general public, providing them imperative information.</li> <li> Processed accounting functions of paperwork in the Bonding Department.</li> <li> Performed other duties as assigned.</li> <li> Answered incoming/outgoing calls on the switchboard regarding inmates' custody issues and guided them by resolving their predicaments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573007662_6_373069210" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573007662JTIT6"> Probation Case Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573007662JSTD6"> 07/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573007662EDDT6"> 12/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573007662COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573007662JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573007662JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573007662JDES6" itemprop="description"> <ul> <li> Retrieved criminal records to update history with new charges and probation status on various specialty systems.</li> <li> Maintained statistical data concerning case processing activities for three probation officers and performed various financial transactions.</li> <li> Performed other duties as assigned to include handing all incoming/outgoing calls from magistrate court judges, attorneys, probation officers and the general public.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXFU573017523" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXFU573017523"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573017523_1_373145181" style=" padding-top:0px; "> <div class="field singlecolumn" id="573017523FRFM1"> <p align="LEFT"> <i> Customer Service</i>  </p> <ul> <li> Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.</li> <li> Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.</li> </ul> <p align="LEFT"> <i> Data Reporting</i>  </p> <ul> <li> Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.</li> </ul> <p align="LEFT"> <i> Document Organization</i>  </p> <ul> <li> <i> Developed and created effective filing system to accelerate paperwork processing.</i> </li> </ul> <p align="LEFT"> <i> Medical Records</i>  </p> <ul> <li> Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.</li> </ul> <p align="LEFT"> <i> Multitasking</i>  </p> <ul> <li> Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EDUC573007663" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC573007663"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573007663_1_373148181" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="573007663DGRE1" itemprop="name"> Certified Medical Office Assistant</span> <span> : </span> <span class="programline" id="573007663STUY1"> Medical Administration</span> <span class="datesWrapper"> <span class="jobdates" id="573007663GRYR1"> 2009</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="573007663SCHO1" itemprop="name"> Kennesaw State Continuing Education</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="573007663SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="573007663SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="573007663SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="573007663FRFM1"> <p align="LEFT"> •Medical Office Receptionist/Support Specialist, Patient Scheduling, Medical Records/Documents, CMS 1500 Medical Billing, Medical Terminology/Basic Anatomy and Physiology, Specialized Billing/Reimbursement, Business Skill and Management, 80 hour Medical Externship at WellStar Medical Center, Certified CPR w/AED</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL573007712" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL573007712"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573007712_1_373069225" style=" padding-top:0px; "> <div class="field singlecolumn" id="573007712FRFM1"> <p align="LEFT"> Accounts receivable, Administrative Assistant, Basic Billing, CMS, excellent interpersonal skills, CPR, email, faxes, filing, law enforcement, loss prevention, Medical Billing, Medical Terminology, Microsoft Office Suite, Management Information System, payroll, safety, Scheduling staff training, switchboard</p> </div> </div> </div> </div>
HEALTHCARE
28,298,773
STAFF ACCOUNTANT Summary Professional Accountant and Bookkeeper with 12 years of experience with accounts receivable and payable. Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. Skills SAP, Great Plains Dynamics, Sage50, QuickBooks Pro, ACT, Microsoft Word, Excel (Pivot tables and VLook Up) Access, PowerPoint Experience Staff Accountant 09/2015 to 09/2017 Company Name City , State Supported Regional Finance Manager with special projects and other responsibilities as assigned. Handled monthly accrual process for 22 expense accounts. Full responsibility for all fixed assets; maintained detailed depreciation schedules. Conducted monthly reconciliations of all balance sheet accounts to ensure their accuracy. Reconciled 4 bank accounts (250+ transactions per month), researched and resolved all issues. AP: Reviewed, processed and reconciled invoices ensuring timely payment (500+K monthly). Monthly analysis of AP process led to an improved aging schedule and 20% increased cash flow. AR: Receipt and posting of all payments to ledger (SAP); Weekly analysis of AR process which led to an increased cash flow by 90% by decreasing outstanding AR. Assisted with internal audit by providing all necessary data to minimize billable hours. Streamlined accounting processes and maintained appropriate documentation to improve procedures in accordance with company policies and SOX compliance. Researched and resolved discrepancies as well as financial related inquiries. Performed month-end/year end close, financial statement preparation and budget variances and assisted management to resolve variances. Staff Accountant 09/2012 to 12/2014 Company Name City , State Worked closely under the supervision of the Controller and Director of Accounting. Experience in GAAP accounting and monthly closing processes. Researched and resolved financial inquiries from management at 48 campus locations. Reconciliation of 40 bank accounts on a monthly basis. Posted necessary monthly journal entries to the general ledger (Great Plains Dynamics). Compiled and analyzed transactions primarily related to: cash, fixed assets, inventory & sales tax. Liaison with external accounting firm during audits. Processed accounts payable; including purchase order entry, invoice approval and entry, follow up with vendors, aging reporting. Paid approximately 100,000K in funds via wire transfers to suppliers on a weekly basis. Treasurer 01/2011 to Current Company Name City , State Implemented the accounting process, policies and procedures in accordance with US GAAP. Bank account maintenance and financial transactions oversight. Developed the annual budget and analyzed actual revenue and expenses against the budget. Kept the board informed of trends, concerns, assessments of organization financial health. Completion of all financial reports in a timely manner and made available to the board. Accounts Receivable/Audit Clerk 02/2009 to 08/2011 Company Name City , State Researched and implemented a new remote deposit banking system. Processed an average of 200 checks on a daily basis via a bank remote system. Created and balanced several accounting spreadsheets. Prepared and managed reports for executive management. Posted month and year end journal entries. Researched, verified and corrected the validity of account discrepancies. Worked with various departments and built stronger working relationships organization wide. Data Analyst Assistant 12/2006 to 10/2007 Company Name City , State Project VPO: Assessed 2500 foreign accounts within a 6 month period. Achieved and maintained a 90% Customer Satisfaction rating. Verified and researched data for 500 Savings Bonds accounts on a daily basis. Tracked and updated non-nationals accounts preventing over one million dollars in fines. Indexed, verified and scanned 1200 IRA accounts on a monthly basis. Keyed interest and tax ratesfor over 350 accounts holders daily. Education and Training Masters of Accounting May 2016 Nova Southeastern University City , State Bachelors of Business Administration : Accounting August 2012 Florida Atlantic University City , State Accounting Associates of Arts : Accounting May 2007 Western International University Online Accounting Skills Accounting, accounts payable, accrual, AP, AR, balance sheet, banking, Bonds, budget, cash flow, closing, Controller, Customer Satisfaction, documentation, executive management, Finance, financial, financial reports, financial statement preparation, fixed assets, funds, general ledger, Great Plains Dynamics, internal audit, inventory, ledger, Director, Access, Excel, PowerPoint, Microsoft Word, order entry, Pivot tables, policies, processes, QuickBooks Pro, reporting, Sage, sales, SAP, SOX compliance, spreadsheets, supervision, tax
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1014763064" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1014763064_1_673746337" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1014763064FNAM1"> </span> <span> </span> <span class="field lName" id="1014763064LNAM1"> STAFF ACCOUNTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1014763070" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1014763070"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1014763070_1_673747482" style="padding-top:0px;"> <div class="field singlecolumn" id="1014763070FRFM1"> <span> Professional Accountant and Bookkeeper with 12 years of experience with accounts receivable and payable. <span> Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT1014763068" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1014763068"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1014763068_1_673746348" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1014763068SKC11"> SAP, Great Plains Dynamics, Sage50, QuickBooks Pro, ACT, Microsoft Word, Excel (Pivot tables and VLook Up) Access, PowerPoint</td> <td class="field twocol_2" id="1014763068SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1014763066" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1014763066"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1014763066_1_673746339" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1014763066JTIT1"> Staff Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1014763066JSTD1"> 09/2015</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1014763066EDDT1"> 09/2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1014763066COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1014763066JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1014763066JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1014763066JDES1" itemprop="description"> <ul> <li> Supported Regional Finance Manager with special projects and other responsibilities as assigned.</li> <li> Handled monthly accrual process for 22 expense accounts.</li> <li> Full responsibility for all fixed assets; maintained detailed depreciation schedules.</li> <li> Conducted monthly reconciliations of all balance sheet accounts to ensure their accuracy.</li> <li> Reconciled 4 bank accounts (250+ transactions per month), researched and resolved all issues.</li> <li> AP: Reviewed, processed and reconciled invoices ensuring timely payment (500+K monthly).</li> <li> Monthly analysis of AP process led to an improved aging schedule and 20% increased cash flow.</li> <li> AR: Receipt and posting of all payments to ledger (SAP); Weekly analysis of AR process which led to an increased cash flow by 90% by decreasing outstanding AR.</li> <li> Assisted with internal audit by providing all necessary data to minimize billable hours.</li> <li> Streamlined accounting processes and maintained appropriate documentation to improve procedures in accordance with company policies and SOX compliance.</li> <li> Researched and resolved discrepancies as well as financial related inquiries.</li> <li> Performed month-end/year end close, financial statement preparation and budget variances and assisted management to resolve variances.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763066_2_673746340" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1014763066JTIT2"> Staff Accountant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1014763066JSTD2"> 09/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1014763066EDDT2"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1014763066COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1014763066JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1014763066JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1014763066JDES2" itemprop="description"> <ul> <li> Worked closely under the supervision of the Controller and Director of Accounting.</li> <li> Experience in GAAP accounting and monthly closing processes.</li> <li> Researched and resolved financial inquiries from management at 48 campus locations.</li> <li> Reconciliation of 40 bank accounts on a monthly basis.</li> <li> Posted necessary monthly journal entries to the general ledger (Great Plains Dynamics).</li> <li> Compiled and analyzed transactions primarily related to: cash, fixed assets, inventory &amp; sales tax.</li> <li> Liaison with external accounting firm during audits.</li> <li> Processed accounts payable; including purchase order entry, invoice approval and entry, follow up with vendors, aging reporting.</li> <li> Paid approximately 100,000K in funds via wire transfers to suppliers on a weekly basis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763066_3_673746344" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1014763066JTIT3"> Treasurer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1014763066JSTD3"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1014763066EDDT3"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1014763066COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1014763066JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1014763066JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1014763066JDES3" itemprop="description"> <ul> <li> Implemented the accounting process, policies and procedures in accordance with US GAAP.</li> <li> Bank account maintenance and financial transactions oversight.</li> <li> Developed the annual budget and analyzed actual revenue and expenses against the budget.</li> <li> Kept the board informed of trends, concerns, assessments of organization financial health.</li> <li> Completion of all financial reports in a timely manner and made available to the board.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763066_4_673746342" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1014763066JTIT4"> Accounts Receivable/Audit Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1014763066JSTD4"> 02/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1014763066EDDT4"> 08/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1014763066COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1014763066JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1014763066JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1014763066JDES4" itemprop="description"> <ul> <li> Researched and implemented a new remote deposit banking system.</li> <li> Processed an average of 200 checks on a daily basis via a bank remote system.</li> <li> Created and balanced several accounting spreadsheets.</li> <li> Prepared and managed reports for executive management.</li> <li> Posted month and year end journal entries.</li> <li> Researched, verified and corrected the validity of account discrepancies.</li> <li> Worked with various departments and built stronger working relationships organization wide.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763066_5_673746343" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1014763066JTIT5"> Data Analyst Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1014763066JSTD5"> 12/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1014763066EDDT5"> 10/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1014763066COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1014763066JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1014763066JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1014763066JDES5" itemprop="description"> <ul> <li> Project VPO: Assessed 2500 foreign accounts within a 6 month period.</li> <li> Achieved and maintained a 90% Customer Satisfaction rating.</li> <li> Verified and researched data for 500 Savings Bonds accounts on a daily basis.</li> <li> Tracked and updated non-nationals accounts preventing over one million dollars in fines.</li> <li> Indexed, verified and scanned 1200 IRA accounts on a monthly basis.</li> <li> Keyed interest and tax ratesfor over 350 accounts holders daily.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1014763067" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1014763067"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1014763067_1_673746345" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1014763067DGRE1" itemprop="name"> Masters of Accounting</span> <span class="programline" id="1014763067STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="1014763067GRYR1"> May 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1014763067SCHO1" itemprop="name"> Nova Southeastern University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1014763067SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1014763067SSTA1"> State</span> <span class="joblocation eduCountry" id="1014763067SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1014763067FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763067_2_673746346" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1014763067DGRE2" itemprop="name"> Bachelors of Business Administration</span> <span> : </span> <span class="programline" id="1014763067STUY2"> Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="1014763067GRYR2"> August 2012</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1014763067SCHO2" itemprop="name"> Florida Atlantic University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1014763067SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1014763067SSTA2"> State</span> <span class="joblocation eduCountry" id="1014763067SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="1014763067FRFM2"> Accounting</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1014763067_3_673746347" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1014763067DGRE3" itemprop="name"> Associates of Arts</span> <span> : </span> <span class="programline" id="1014763067STUY3"> Accounting</span> <span class="datesWrapper"> <span class="jobdates" id="1014763067GRYR3"> May 2007</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1014763067SCHO3" itemprop="name"> Western International University Online</span> </span> <span class="paddedline"> <span class="field" id="1014763067FRFM3"> Accounting</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1014763069" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1014763069"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1014763069_1_673746349" style="padding-top:0px;"> <div class="field singlecolumn" id="1014763069FRFM1"> Accounting, accounts payable, accrual, AP, AR, balance sheet, banking, Bonds, budget, cash flow, closing, Controller, Customer Satisfaction, documentation, executive management, Finance, financial, financial reports, financial statement preparation, fixed assets, funds, general ledger, Great Plains Dynamics, internal audit, inventory, ledger, Director, Access, Excel, PowerPoint, Microsoft Word, order entry, Pivot tables, policies, processes, QuickBooks Pro, reporting, Sage, sales, SAP, SOX compliance, spreadsheets, supervision, tax</div> </div> </div> <div class="section" id="SECTION_AFIL1014763071" style="padding-top:0px;"> </div> </div>
ACCOUNTANT
29,552,167
BANKING CENTER MANAGER Summary Professional/Manager skilled at informing clients about products and services and recommending the best options to meet their needs. Excellent interpersonal skills. *Versatile Sales Professional with background in banking and finance. Consistently meets bank and customer service standards. *Results-oriented professional with over 7 years in sales and branch management. *Highly detail-oriented professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Seeking a fulfilling position that offers growth opportunities and allows me to utilize my leadership skills and experience. Highlights Exceptional customer service Sales expertise Reliable Excellent communication skills Strong work ethic Friendly Energetic Approachable Flexible Team player Organized Accomplishments Consistently achieved a quarterly goals Consistently helped associates development for new roles(promotions) Selected to Market leadership team for Financial Center Managers Experience Banking Center Manager August 2012 to Current Company Name - City , State Banking Center Manager is responsible for managing a consumer banking center. BCM is responsible for leading, managing and coaching a team of sales and service professionals to meet and exceed sales targets, ensure the operational excellence of the banking center and create an excellent customer experience. BCM acts as 'general manager' and is responsible for executing the One Team model by ensuring collaboration between banking center teammates and on-site specialists. BCM demonstrates key behaviors to drive banking center success. BCM ensures customer's needs are met by executing lobby leadership. Observe banking center team in action through the eyes of the customer. Supervise and coach teams on proper execution of key banking center plays. Communicate with Consumer Market Managers, conduct performance assessments and update staff on business developments. Manage all aspects of a successful business including resource management, operational excellence, managing partnerships, associate development and proficiency building and retaining customer relationships. Proactively identify and manage risk in every business, product, and service transaction leveraging the risk framework. Create workforce stability by cultivating an engaged and well coached team. Personal Banker January 2010 to August 2012 Company Name - City , State Personal Bankers (PBs) are responsible for offering and selling financial products and services (i.e. Credit Cards, CDs, Loans) to both consumer and small business customers. Routinely work with customers and small business clients, to build and deepen relationships by uncovering financial needs, and recommending the best products, services and solutions to meet those needs. Ensure the customer's needs are met by partnering with the appropriate specialist and/or teammate to serve the customer's banking, small business, mortgage and investment needs. PB helps to create an excellent customer experience. Proactively manage risk in every business, product, and service transaction leveraging the Risk Framework. Sales and Service Specialist August 2007 to February 2010 Company Name - City , State Provides customer solutions to moderately complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales. May perform routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request. May handle escalated issues by successfully navigating the organization to resolve customer requests. Routes, maintains and tracks outstanding servicing requests and provides thorough follow up. Education Bachelor of Arts : Corporate Fitness , 2005 Minot State - City , State Minor in Business Management Associates : Business Admin , 1999 Frank Phillips College - City , State Business Admin Skills banking, coach, coaching, Credit, clients, delivery, financial, general manager, leadership, managing, Market, selling, sales
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME743716666" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_743716666_1_481855183" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="743716666FNAM1"> </span> <span> </span> <span class="field" id="743716666LNAM1"> BANKING CENTER MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM743716668" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM743716668"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743716668_1_481855190" style="padding-top:0px;"> <div class="field singlecolumn" id="743716668FRFM1"> <p align="LEFT"> Professional/Manager skilled at informing clients about products and services and recommending the best options to meet their needs. Excellent interpersonal skills.</p> <br/> <p align="LEFT"> *Versatile Sales Professional with background in banking and finance. Consistently meets bank and customer service standards.</p> <br/> <p align="LEFT"> *Results-oriented professional with over 7 years in sales and branch management.</p> <br/> <p align="LEFT"> *Highly detail-oriented professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Seeking a fulfilling position that offers growth opportunities and allows me to utilize my leadership skills and experience.</p> </div> </div> </div> <div class="section" id="SECTION_HILT743716669" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT743716669"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743716669_1_481858327" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="743716669SKC11"> <ul> <li> Exceptional customer service</li> <li> Sales expertise</li> <li> Reliable</li> <li> Excellent communication skills</li> <li> Strong work ethic</li> </ul> </td> <td class="field twocol_2 charspace" id="743716669SKC21"> <ul> <li> Friendly</li> <li> Energetic</li> <li> Approachable</li> <li> Flexible</li> <li> Team player</li> <li> Organized</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM743717087" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM743717087"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743717087_1_481859609" style="padding-top:0px;"> <div class="field singlecolumn" id="743717087FRFM1"> <ul> <li> Consistently achieved a quarterly goals</li> <br/> <li> Consistently helped associates development for new roles(promotions)</li> <br/> <li> Selected to Market leadership team for Financial Center Managers </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR743716670" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR743716670"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743716670_1_481855185" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="743716670JTIT1"> Banking Center Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="743716670JSTD1"> August 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="743716670EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="743716670COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="743716670JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="743716670JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="743716670JDES1" itemprop="description"> <ul> <li> Banking Center Manager is responsible for managing a consumer banking center.</li> <li> BCM is responsible for leading, managing and coaching a team of sales and service professionals to meet and exceed sales targets, ensure the operational excellence of the banking center and create an excellent customer experience.</li> <li> BCM acts as 'general manager' and is responsible for executing the One Team model by ensuring collaboration between banking center teammates and on-site specialists.</li> <li> BCM demonstrates key behaviors to drive banking center success.</li> <li> BCM ensures customer's needs are met by executing lobby leadership.</li> <li> Observe banking center team in action through the eyes of the customer.</li> <li> Supervise and coach teams on proper execution of key banking center plays.</li> <li> Communicate with Consumer Market Managers, conduct performance assessments and update staff on business developments.</li> <li> Manage all aspects of a successful business including resource management, operational excellence, managing partnerships, associate development and proficiency building and retaining customer relationships.</li> <li> Proactively identify and manage risk in every business, product, and service transaction leveraging the risk framework.</li> <li> Create workforce stability by cultivating an engaged and well coached team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_743716670_2_481855186" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="743716670JTIT2"> Personal Banker</span> <br/> <span> <span class="jobdates" format="%B %Y" id="743716670JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="743716670EDDT2"> August 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="743716670COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="743716670JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="743716670JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="743716670JDES2" itemprop="description"> <ul> <li> Personal Bankers (PBs) are responsible for offering and selling financial products and services (i.e.</li> <li> Credit Cards, CDs, Loans) to both consumer and small business customers.</li> <li> Routinely work with customers and small business clients, to build and deepen relationships by uncovering financial needs, and recommending the best products, services and solutions to meet those needs.</li> <li> Ensure the customer's needs are met by partnering with the appropriate specialist and/or teammate to serve the customer's banking, small business, mortgage and investment needs.</li> <li> PB helps to create an excellent customer experience.</li> <li> Proactively manage risk in every business, product, and service transaction leveraging the Risk Framework.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_743716670_3_481855187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="743716670JTIT3"> Sales and Service Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="743716670JSTD3"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="743716670EDDT3"> February 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="743716670COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="743716670JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="743716670JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="743716670JDES3" itemprop="description"> <ul> <li> Provides customer solutions to moderately complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment.</li> <li> Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales.</li> <li> May perform routine account-related transactions.</li> <li> Involves referring customers to the appropriate line of business for products not supported.</li> <li> May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request.</li> <li> May handle escalated issues by successfully navigating the organization to resolve customer requests.</li> <li> Routes, maintains and tracks outstanding servicing requests and provides thorough follow up.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC743716671" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC743716671"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743716671_1_481860600" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="743716671DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="743716671STUY1"> Corporate Fitness</span> <span> , </span> <span class="jobdates" id="743716671GRYR1"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="743716671SCHO1" itemprop="name"> Minot State</span> <span> - </span> <span class="joblocation jobcity" id="743716671SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="743716671SSTA1"> State</span> <span class="joblocation jobstate" id="743716671SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="743716671FRFM1"> <p align="LEFT"> Minor in Business Management</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_743716671_2_481855188" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="743716671DGRE2" itemprop="name"> Associates</span> <span> : </span> <span class="programline" dependency="STUY" id="743716671STUY2"> Business Admin</span> <span> , </span> <span class="jobdates" id="743716671GRYR2"> 1999</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="743716671SCHO2" itemprop="name"> Frank Phillips College</span> <span> - </span> <span class="joblocation jobcity" id="743716671SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="743716671SSTA2"> State</span> <span class="joblocation jobstate" id="743716671SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="743716671FRFM2"> <p align="LEFT"> Business Admin</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL743716675" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL743716675"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_743716675_1_481855192" style="padding-top:0px;"> <div class="field singlecolumn" id="743716675FRFM1"> banking, coach, coaching, Credit, clients, delivery, financial, general manager, leadership, managing, Market, selling, sales</div> </div> </div> </div>
BANKING
16,852,973
HR ADMINISTRATOR/MARKETING ASSOCIATE HR ADMINISTRATOR Summary Dedicated Customer Service Manager with 15+ years of experience in Hospitality and Customer Service Management. Respected builder and leader of customer-focused teams; strives to instill a shared, enthusiastic commitment to customer service. Highlights Focused on customer satisfaction Team management Marketing savvy Conflict resolution techniques Training and development Skilled multi-tasker Client relations specialist Accomplishments Missouri DOT Supervisor Training Certification Certified by IHG in Customer Loyalty and Marketing by Segment Hilton Worldwide General Manager Training Certification Accomplished Trainer for cross server hospitality systems such as Hilton OnQ , Micros Opera PMS , Fidelio OPERA Reservation System (ORS) , Holidex Completed courses and seminars in customer service, sales strategies, inventory control, loss prevention, safety, time management, leadership and performance assessment. Experience HR Administrator/Marketing Associate HR Administrator Dec 2013 to Current Company Name - City , State Helps to develop policies, directs and coordinates activities such as employment, compensation, labor relations, benefits, training, and employee services. Prepares employee separation notices and related documentation Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Advises management in appropriate resolution of employee relations issues. Administers benefits programs such as life, health, dental, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance. Marketing Associate   Designed and created marketing collateral for sales meetings, trade shows and company executives. Managed the in-house advertising program consisting of print and media collateral pieces. Assisted in the complete design and launch of the company's website in 2 months. Created an official company page on Facebook to facilitate interaction with customers. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Advanced Medical Claims Analyst Mar 2012 to Dec 2013 Company Name - City , State Reviewed medical bills for the accuracy of the treatments, tests, and hospital stays prior to sanctioning the claims. Trained to interpret the codes (ICD-9, CPT) and terminology commonly used in medical billing to fully understand the paperwork that is submitted by healthcare providers. Required to have organizational and analytical skills as well as computer skills, knowledge of medical terminology and procedures, statistics, billing standards, data analysis and laws regarding medical billing. Assistant General Manager Jun 2010 to Dec 2010 Company Name - City , State Performed duties including but not limited to, budgeting and financial management, accounting, human resources, payroll and purchasing. Established and maintained close working relationships with all departments of the hotel to ensure maximum operation, productivity, morale and guest service. Handled daily operations and reported directly to the corporate office. Hired and trained staff on overall objectives and goals with an emphasis on high customer service. Marketing and Advertising, working on public relations with the media, government and local businesses and Chamber of Commerce. Executive Support / Marketing Assistant Jul 2007 to Jun 2010 Company Name - City , State Provided assistance to various department heads - Executive, Marketing, Customer Service, Human Resources. Managed front-end operations to ensure friendly and efficient transactions. Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies. Exemplified the second-to-none customer service delivery in all interactions with customers and potential clients. Reservation & Front Office Manager Jun 2004 to Jul 2007 Company Name - City , State Owner/ Partner Dec 2001 to May 2004 Company Name - City , State Price Integrity Coordinator Aug 1999 to Dec 2001 Company Name - City , State Education N/A , Business Administration 1999 Jefferson College - City , State Business Administration Marketing / Advertising High School Diploma , College Prep. studies 1998 Sainte Genevieve Senior High - City , State Awarded American Shrubel Leadership Scholarship to Jefferson College Skills Accounting, ads, advertising, analytical skills, benefits, billing, budgeting, clients, Customer Service, data analysis, delivery, documentation, employee relations, financial management, government relations, Human Resources, insurance, labor relations, layout, Marketing, marketing collateral, medical billing, medical terminology, office, organizational, payroll, performance reviews, personnel, policies, posters, presentations, public relations, purchasing, reporting, statistics, website.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME500375979" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_500375979_1_326506904" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="500375979FNAM1"> </span> <span> </span> <span class="field" id="500375979LNAM1"> HR ADMINISTRATOR/MARKETING ASSOCIATE HR ADMINISTRATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM500375981" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM500375981"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375981_1_326506917" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375981FRFM1"> <p align="LEFT"> Dedicated Customer Service Manager with 15+ years of experience in Hospitality and Customer Service Management. </p> <p align="LEFT"> Respected builder and leader of customer-focused teams; strives to instill a shared, enthusiastic commitment to customer service. </p> </div> </div> </div> <div class="section" id="SECTION_HILT500375982" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT500375982"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375982_1_326509244" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="500375982SKC11"> <p align="CENTER"> Focused on customer satisfaction</p> <p align="CENTER"> Team management</p> <p align="CENTER"> Marketing savvy</p> <p align="CENTER"> Conflict resolution techniques</p> <br/> </td> <td class="field twocol_2" id="500375982SKC21"> <p align="CENTER"> Training and development</p> <p align="CENTER"> Skilled multi-tasker</p> <p align="CENTER"> Client relations specialist</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM500375993" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM500375993"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375993_1_326506914" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375993FRFM1"> <ul> <li> Missouri DOT Supervisor Training Certification</li> <li> Certified by IHG in Customer Loyalty and Marketing by Segment </li> <li> Hilton Worldwide General Manager Training Certification</li> <li> Accomplished Trainer for cross server hospitality systems such as <b> <u> Hilton OnQ</u> </b> , <u> Micros </u> <b> <u> Opera PMS</u> </b> <u> , Fidelio </u> <b> <u> OPERA</u> </b> <u> Reservation System (ORS)</u> , <b> <u> Holidex</u> </b> </li> <li> Completed courses and seminars in customer service, sales strategies, inventory control, loss prevention, safety, time management, leadership and performance assessment.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR500375983" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR500375983"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375983_1_326506906" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT1"> HR Administrator/Marketing Associate HR Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD1"> Dec 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES1" itemprop="description"> <ul> <li> Helps to develop policies, directs and coordinates activities such as employment, compensation, labor relations, benefits, training, and employee services.</li> <li> Prepares employee separation notices and related documentation</li> <li> Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.</li> <li> Advises management in appropriate resolution of employee relations issues.</li> <li> Administers benefits programs such as life, health, dental, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.</li> </ul> <br/> <p align="LEFT"> <b> Marketing Associate</b>  </p> <ul> <li> Designed and created marketing collateral for sales meetings, trade shows and company executives.</li> <li> Managed the in-house advertising program consisting of print and media collateral pieces.</li> <li> Assisted in the complete design and launch of the company's website in 2 months.</li> <li> Created an official company page on Facebook to facilitate interaction with customers.</li> <li> Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_2_326506907" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT2"> Advanced Medical Claims Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD2"> Mar 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT2"> Dec 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES2" itemprop="description"> <ul> <li> Reviewed medical bills for the accuracy of the treatments, tests, and hospital stays prior to sanctioning the claims.</li> <li> Trained to interpret the codes (ICD-9, CPT) and terminology commonly used in medical billing to fully understand the paperwork that is submitted by healthcare providers.</li> <li> Required to have organizational and analytical skills as well as computer skills, knowledge of medical terminology and procedures, statistics, billing standards, data analysis and laws regarding medical billing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_3_326506908" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT3"> Assistant General Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD3"> Jun 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT3"> Dec 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES3" itemprop="description"> <ul> <li> Performed duties including but not limited to, budgeting and financial management, accounting, human resources, payroll and purchasing.</li> <li> Established and maintained close working relationships with all departments of the hotel to ensure maximum operation, productivity, morale and guest service.</li> <li> Handled daily operations and reported directly to the corporate office.</li> <li> Hired and trained staff on overall objectives and goals with an emphasis on high customer service.</li> <li> Marketing and Advertising, working on public relations with the media, government and local businesses and Chamber of Commerce.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_4_326506910" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT4"> Executive Support / Marketing Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD4"> Jul 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT4"> Jun 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES4" itemprop="description"> <ul> <li> Provided assistance to various department heads - Executive, Marketing, Customer Service, Human Resources.</li> <li> Managed front-end operations to ensure friendly and efficient transactions.</li> <li> Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.</li> <li> Exemplified the second-to-none customer service delivery in all interactions with customers and potential clients.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_5_326506911" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT5"> Reservation &amp; Front Office Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD5"> Jun 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT5"> Jul 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES5" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_6_326506912" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT6"> Owner/ Partner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD6"> Dec 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT6"> May 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES6" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_7_326506913" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT7"> Price Integrity Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD7"> Aug 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT7"> Dec 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="500375983JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES7" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC500400498" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC500400498"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500400498_1_326523310" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="500400498DGRE1" itemprop="name"> N/A</span> <span> , </span> <span class="programline" id="500400498STUY1"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="500400498GRYR1"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="500400498SCHO1" itemprop="name"> Jefferson College</span> <span> - </span> <span class="joblocation jobcity" id="500400498SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="500400498SSTA1"> State</span> <span class="joblocation jobstate" id="500400498SCNT1"> </span> </span> <span class="field" id="500400498FRFM1"> <ul> <li> Business Administration</li> <li> Marketing / Advertising</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500400498_2_326522471" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="500400498DGRE2" itemprop="name"> High School Diploma</span> <span> , </span> <span class="programline" id="500400498STUY2"> College Prep. studies</span> <span class="datesWrapper"> <span class="jobdates" id="500400498GRYR2"> 1998</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="500400498SCHO2" itemprop="name"> Sainte Genevieve Senior High</span> <span> - </span> <span class="joblocation jobcity" id="500400498SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="500400498SSTA2"> State</span> <span class="joblocation jobstate" id="500400498SCNT2"> </span> </span> <span class="field" id="500400498FRFM2"> <ul> <li> Awarded American Shrubel Leadership Scholarship to Jefferson College</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL500375994" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL500375994"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375994_1_326506918" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375994FRFM1"> <p align="LEFT"> Accounting, ads, advertising, analytical skills, benefits, billing, budgeting, clients, Customer Service, data analysis, delivery, documentation, employee relations, financial management, government relations, Human Resources, insurance, labor relations, layout, Marketing, marketing collateral, medical billing, medical terminology, office, organizational, payroll, performance reviews, personnel, policies, posters, presentations, public relations, purchasing, reporting, statistics, website.</p> </div> </div> </div> </div>
HR
49,486,820
BENEFIT ADVOCATE Career Overview Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Core Strengths Strong organizational skills MS Word, MS Excel, MS PowerPoint, MS Office Publisher Outlook  Loan Servicing Systems: MSP/Fidelity, SEAS and Image Viewer Legal Search Engine: Lexis Nexis, Westlaw, CRM Selling System Citrix, online medical software: Encoder Pro and MedPolicy Negotiation competency Active listening skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Employee relations specialist High customer service standards Customer service management expertise Troubleshooting skills Telecommunications knowledge Work Experience Benefit Advocate March 2015 to Current Company Name - City , State Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication. Resolves customer inquiries and concerns with first call resolution; assist with the members needs regarding benefits, eligibility, claims, financial spending accounts and correspondence. Answers customer's questions to help guide and educate them through selecting the best benefit plan options, maximize the value of their health plan benefits by helping them understand and select quality care providers. Intervene with care providers (doctor's offices) on behalf of the member to assist with appointment scheduling or connections with internal specialists for assistance. Assist in negotiating fees with healthcare providers on behalf of members. Encourages self-sufficiency by assisting members in navigating company websites, cell phone applications, and tools. Take ownership of each call to build rapport by providing resolutions on behalf of the member in real time. Creates, generates, and initiates requests for customer callbacks to allow research and follow-up with the customer. Research complex claims issues across multiple databases and work with support resources to resolve customer issues in addition to collaborating with other departments to resolve escalated issues. Provide benefits education and status on previously submitted pre-authorizations or pre-determination requests. Exceeds the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance. Participates in and supports the development and implementation of special projects. Research and solve claims and billing issues. Helps members with eligibility and benefits coverage questions. Interfaces with insurance carriers, physicians, hospitals and other healthcare providers. Online Customer Service Representative Aerotek Contractor December 2014 to February 2015 Company Name - City , State Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication. Contracted/temporary assignment assisting customers with enrolling for online banking, resetting user names and passwords. Responsible for updating accounts with correct information for proper reception with advanced access codes for financial transfers and bill pay. Assisted assist customers with accessing their accounts due to customer account protection blocks that prevent fraud and offer advanced protection. Senior Customer Service Representative September 2013 to April 2014 Company Name - City , State Xerox Corporation Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication. Provided Services for Wellpoint Insurance. Handled the needs of medical professionals providing excellent customer service. Verified benefits and eligibility of medical policies, claim statuses. Researched and confirmed ICD-9, CPT & Diagnosis codes are billable and valid based on medical necessity via online medical software Encoder Pro and MedPolicy. Sales Representative/Holistic Health Coach March 2011 to December 2014 Company Name - City , State Provide excellent customer service by responding to customer interactions via the telephone, email, internet, or in person in a professional, courteous, accurate manner while recording a brief overview of communication. CEO/COO of Health and Wellness/Weight Management Company. Successfully sold over thirty thousand dollars in first six months of business. Managed a team of nine health coaches, who traveled the country networking and building the brand. Successfully conducted both cold and warm sales calls. Persuaded clients to adopt unhealthy lifestyles and eating habits. Conducted weekly consultations via the phone or video chat and/or social media forum. Collaborated one-on-one with clients, identified dieting and weight loss challenges, set realistic dietary goals and designed weight management menus. Collaborated with clients to create options to achieve healthy results according to body type. Coached, observed, monitored results, altered individual programs and celebrated milestones. Duties also included office management, customer support for online order status, history. Logged, tracked and managed leads, contacts, organizations, partners, vendors and suppliers. Office management, administrative support, including new health coach recruiting and training, filing, deposits, and trade shows, conferences and weight release parties. Successfully supported branding with the ability to communicate healthy lifestyle practices and behavior modifications to clients, maintained knowledge base of products, nutrition and a healthy and active lifestyle. Effectively used consulting, coaching, customer service, inside sales and aggressive phone skills to maximize revenues. Strategically utilized reports to meet performance expectations achieve goals and hit sales quotas. Resolved customer issues and escalations. Mortgage Insurance Customer Service Representative June 2008 to June 2011 Company Name - City , State Subject Matter Expert (SME) solely selected to train new hires by the contracted company (Wells Fargo). Promoted to Senior Mortgage Insurance Customer Service Representative.  Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication. Inbound customer service representative for hazard insurance clients. Assisted borrowers and external customers. Maintained hazard and flood lender placed insurance policies on mortgage loans. Assisted with manual production and the training and development of new hires on specific campaigns. Educational Background Associate of Science : Paralegal Colorado Technical University Coursework in Paralegal Studies Skills Accounts payable and receivable, Administrative  support : filing, researching Banking, billing, branding  Consulting Customer Service, customer support, telephone Data entry: MS Excel, MS Office, Outlook, MS PowerPoint, Publisher, MS Word Employee training Human resource: recruiting, payroll, policies, quality, rapport, insurance, coaching Medical Billing and coding: ICD-9, ICD-10  Mortgage loans, negotiating, networking Office management: selling, sales, scheduling, taxes,  phone skills, phone, trade shows, type, video, websites
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME797536245" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_797536245_1_517742679" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="797536245FNAM1"> </span> <span> </span> <span class="field" id="797536245LNAM1"> BENEFIT ADVOCATE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM797536248" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM797536248"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_797536248_1_517742691" style="padding-top:0px;"> <div class="field singlecolumn" id="797536248FRFM1"> <span> Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. </span> </div> </div> </div> <div class="section" id="SECTION_HILT797536249" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT797536249"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_797536249_1_517742692" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="797536249SKC11"> <ul> <li> <span> Strong organizational skills</span> </li> <li> <span> </span> MS Word, MS Excel, MS PowerPoint, MS Office Publisher</li> <li> Outlook </li> <li> Loan Servicing Systems: MSP/Fidelity, SEAS and Image Viewer </li> <li> Legal Search Engine: Lexis Nexis, Westlaw, CRM Selling System </li> <li> Citrix, online medical software: Encoder Pro and MedPolicy</li> </ul> </td> <td class="field twocol_2 charspace" id="797536249SKC21"> <ul> <li> <font> Negotiation competency </font> </li> <li> Active listening skills</li> <li> Seasoned in conflict resolution</li> <li> Sharp problem solver</li> <li> Courteous demeanor</li> <li> Employee relations specialist</li> <li> High customer service standards</li> <li> Customer service management expertise</li> <li> Troubleshooting skills</li> <li> Telecommunications knowledge</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR797536247" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR797536247"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_797536247_1_517742681" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="797536247JTIT1"> Benefit Advocate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="797536247JSTD1"> March 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="797536247EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="797536247COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="797536247JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="797536247JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="797536247JDES1" itemprop="description"> <ul> <li> Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication.</li> <li> Resolves customer inquiries and concerns with first call resolution; assist with the members needs regarding benefits, eligibility, claims, financial spending accounts and correspondence.</li> <li> Answers customer's questions to help guide and educate them through selecting the best benefit plan options, maximize the value of their health plan benefits by helping them understand and select quality care providers.</li> <li> Intervene with care providers (doctor's offices) on behalf of the member to assist with appointment scheduling or connections with internal specialists for assistance.</li> <li> Assist in negotiating fees with healthcare providers on behalf of members.</li> <li> Encourages self-sufficiency by assisting members in navigating company websites, cell phone applications, and tools.</li> <li> Take ownership of each call to build rapport by providing resolutions on behalf of the member in real time.</li> <li> Creates, generates, and initiates requests for customer callbacks to allow research and follow-up with the customer.</li> <li> Research complex claims issues across multiple databases and work with support resources to resolve customer issues in addition to collaborating with other departments to resolve escalated issues.</li> <li> Provide benefits education and status on previously submitted pre-authorizations or pre-determination requests.</li> <li> Exceeds the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance.</li> <li> Participates in and supports the development and implementation of special projects.</li> <li> Research and solve claims and billing issues.</li> <li> Helps members with eligibility and benefits coverage questions.</li> <li> Interfaces with insurance carriers, physicians, hospitals and other healthcare providers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_797536247_2_517742682" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="797536247JTIT2"> Online Customer Service Representative Aerotek Contractor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="797536247JSTD2"> December 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="797536247EDDT2"> February 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="797536247COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="797536247JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="797536247JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="797536247JDES2" itemprop="description"> <ul> <li> Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication.</li> <li> Contracted/temporary assignment assisting customers with enrolling for online banking, resetting user names and passwords.</li> <li> Responsible for updating accounts with correct information for proper reception with advanced access codes for financial transfers and bill pay.</li> <li> Assisted assist customers with accessing their accounts due to customer account protection blocks that prevent fraud and offer advanced protection.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_797536247_3_517742684" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="797536247JTIT3"> Senior Customer Service Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="797536247JSTD3"> September 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="797536247EDDT3"> April 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="797536247COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="797536247JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="797536247JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="797536247JDES3" itemprop="description"> <ul> <li> Xerox Corporation Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication.</li> <li> Provided Services for Wellpoint Insurance.</li> <li> Handled the needs of medical professionals providing excellent customer service.</li> <li> Verified benefits and eligibility of medical policies, claim statuses.</li> <li> Researched and confirmed ICD-9, CPT &amp; Diagnosis codes are billable and valid based on medical necessity via online medical software Encoder Pro and MedPolicy.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_797536247_4_517742683" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="797536247JTIT4"> Sales Representative/Holistic Health Coach </span> <br/> <span> <span class="jobdates" format="%B %Y" id="797536247JSTD4"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="797536247EDDT4"> December 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="797536247COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="797536247JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="797536247JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="797536247JDES4" itemprop="description"> <ul> <li> Provide excellent customer service by responding to customer interactions via the telephone, email, internet, or in person in a professional, courteous, accurate manner while recording a brief overview of communication.</li> <li> CEO/COO of Health and Wellness/Weight Management Company.</li> <li> Successfully sold over thirty thousand dollars in first six months of business.</li> <li> Managed a team of nine health coaches, who traveled the country networking and building the brand.</li> <li> Successfully conducted both cold and warm sales calls.</li> <li> Persuaded clients to adopt unhealthy lifestyles and eating habits.</li> <li> Conducted weekly consultations via the phone or video chat and/or social media forum.</li> <li> Collaborated one-on-one with clients, identified dieting and weight loss challenges, set realistic dietary goals and designed weight management menus.</li> <li> Collaborated with clients to create options to achieve healthy results according to body type.</li> <li> Coached, observed, monitored results, altered individual programs and celebrated milestones.</li> <li> Duties also included office management, customer support for online order status, history.</li> <li> Logged, tracked and managed leads, contacts, organizations, partners, vendors and suppliers.</li> <li> Office management, administrative support, including new health coach recruiting and training, filing, deposits, and trade shows, conferences and weight release parties.</li> <li> Successfully supported branding with the ability to communicate healthy lifestyle practices and behavior modifications to clients, maintained knowledge base of products, nutrition and a healthy and active lifestyle.</li> <li> Effectively used consulting, coaching, customer service, inside sales and aggressive phone skills to maximize revenues.</li> <li> Strategically utilized reports to meet performance expectations achieve goals and hit sales quotas.</li> <li> Resolved customer issues and escalations.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_797536247_5_517742685" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="797536247JTIT5"> Mortgage Insurance Customer Service Representative </span> <br/> <span> <span class="jobdates" format="%B %Y" id="797536247JSTD5"> June 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="797536247EDDT5"> June 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="797536247COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="797536247JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="797536247JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="797536247JDES5" itemprop="description"> <ul> <li> Subject Matter Expert (SME) solely selected to train new hires by the contracted company (Wells Fargo).</li> <li> Promoted to Senior Mortgage Insurance Customer Service Representative.  </li> <li> Provide excellent customer service by responding to customer interactions via the telephone, email, or internet, in a professional, courteous, accurate manner while recording a brief overview of communication.</li> <li> Inbound customer service representative for hazard insurance clients. </li> <li> Assisted borrowers and external customers. </li> <li> Maintained hazard and flood lender placed insurance policies on mortgage loans.</li> <li> Assisted with manual production and the training and development of new hires on specific campaigns. </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC797536251" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC797536251"> Educational Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_797536251_1_517756110" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="797536251DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="797536251STUY1"> Paralegal</span> <span class="jobdates" id="797536251GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="797536251SCHO1" itemprop="name"> Colorado Technical University</span> <span class="joblocation jobcity" id="797536251SCIT1"> </span> <span class="joblocation jobstate" id="797536251SSTA1"> </span> <span class="joblocation jobstate" id="797536251SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="797536251FRFM1"> <span> Coursework in <font color="#000" style="color: rgb(0, 0, 0);"> Paralegal Studies</font> </span> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL797536250" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL797536250"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_797536250_1_517742693" style="padding-top:0px;"> <div class="field singlecolumn" id="797536250FRFM1"> <ul> <li> Accounts payable and receivable, </li> <li> Administrative  support : filing, researching</li> <li> Banking, billing, branding </li> <li>  Consulting</li> <li> Customer Service, customer support, telephone</li> <li> Data entry: MS Excel, MS Office, Outlook, MS PowerPoint, Publisher, MS Word</li> <li> Employee training </li> <li> Human resource: recruiting, payroll, policies, quality, rapport, insurance, coaching</li> <li> Medical Billing and coding: ICD-9, ICD-10  </li> <li> Mortgage loans, negotiating, networking</li> <li> Office management: selling, sales, scheduling, taxes,  phone skills, phone, trade shows, type, video, websites</li> </ul> <p> <br/> </p> <ul> </ul> </div> </div> </div> </div>
ADVOCATE
85,918,100
SALES AGENT Core Qualifications Compliance Policies and Procedures (CSC) People Soft Query (DynCorp) Experienced in the use of Deltek Costpoint, PeopleSoft, Oracle and SAP. Proficient in the use of Microsoft Office software. Email programs include Outlook and Lotus Notes. Excellent Internet research skills. NCMA member. Experience Sales Agent September 2016 to Current Company Name - City , State Prepare documents such as representation contracts, purchasing statements, closing agreements, leases and deeds. Accompany buyers during visits to and inspection of property, advising them on the suitability and value of the homes based on current market conditions. Evaluate mortgage option helping clients obtain financing at the best rate and terms. Provide expertise and advice to clients and prepare their home to be competitively priced and sell quickly. Principal Subcontracts Administrator July 2012 to May 2016 Company Name - City , State Performed comprehensive support for high dollar and visibility government contracts to include involvement in proposal preparation, evaluation, source selection, price analysis and financial reporting. Reviewed and performed in-depth analysis of supplier proposal responses to ensure the most responsive, responsible subcontractor was selected for award. Negotiated subcontract terms and provided interpretation and advice to the Program Manager concerning the requirements of the subcontract, to ensure compliance with the FAR and company policy. As the senior level Administrator in the department, I provided guidance and work leadership to less-experienced Subcontracts Administrators. Subcontracts Administrator August 2009 to July 2012 Company Name - City , State Responsible for managing cradle-to-grave (Capture to Closeout) procurement process for over forty five (45) major Task Orders, valued at 1 Billion dollars. Supported the development and execution of over 90 proposal efforts with up to fifteen (15) subcontractors per program. Procurement activities involved purchasing hardware and software products; construction projects; aircraft maintenance and training programs; associated labor and training projects for simulation technical services Prepared bids, processed specifications, progress and other reports; advised management of contractual rights and obligations; compile and analyze data, and maintain historical information, while working closely with program managers, project managers, finance and engineering. Subcontracts Administrator/Buyer June 2008 to June 2009 Company Name - City , State Provided cradle-to-grave administration of assigned subcontracts and task orders with a cumulative value of over 20 million dollars. Issued and negotiated pre-award agreements (i.e. teaming and non-disclosure agreements). Prepared the solicitation documents for complex acquisitions to include statements of work, terms and conditions or flow-down terms and conditions, bid or performance evaluation factors, and other measures incorporated into the Requests for Proposal as may be appropriate for the procurement. Reviewed customer solicitations, issued subcontractor RFPs and negotiated pricing and terms in order to protect the company's interests and provide a cost savings. Developed and negotiated all post-award subcontract documents to ensure compliance with Government regulations, prime contract requirements, and company policies. Issued subcontract or task order modifications as necessary. Resolved subcontractor payment issues. Subcontracts Administrator October 2006 to May 2007 Company Name - City , State Conducted proposal preparation, negotiation, administration, and customer contact activities that provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. Prepared RFPs and bid packages, conducted bidders' conferences, analyzed and evaluated proposals, selected and recommended subcontractors, wrote awards, and administered resulting subcontracts. Negotiated and coordinated additions, deletions, or modifications as needed. Developed specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and services valued over 20 million dollars. Participated in the development of subcontract policies and procedures. Buyer August 2004 to October 2006 Company Name - City , State Conducted procurement actions for various Government programs in accordance with the prime contracts, FAR, DFARS, company policies and CPSR requirements. Analyzed purchase requisitions; initiated RFQs/RFPs; reviewed bids; selected vendors; negotiated terms, conditions and pricing of materials or services to be procured; issued purchase orders or subcontracts by utilizing Costpoint. Provided an overall cost savings to the company of over $20,000. Completed all necessary file documentation to include price analysis, memorandums of negotiation, determination of commerciality, etc. Tracked vendor delivery of products or services and expedited orders as needed. Provided support for subcontracting activities with NDAs, Teaming Agreements, Consultant Agreements, Subcontract Modifications and Task Orders. Associate Buyer November 2000 to August 2004 Company Name - City , State Conducted solicitations for bid from suppliers; tabulated and analyzed bids to secure lowest or best value; developed price analysis, prepared and placed purchase orders; maintained PO files in compliance. Identified new sources and procured products and services with emphasis on seeking out women and minority suppliers to assist in the achievement of subcontracting goals in accordance with FAR/DFARS. Education B.S : Management/Psychology , 1997 University of Maryland - City , State Management/Psychology Subcontract Management (JA White & Associates, Inc.) *Time Management & Organizational Skills (Rockhurst University) Skills acquisitions, Business Writing, closing, hardware, conferences, Consultant, contracts, clients, delivery, documentation, Email, finance, financing, financial reporting, Government, Government regulations, inspection, interpretation, leadership, legal, Lotus Notes, managing, market, materials, Microsoft Office software, Outlook, negotiation, Internet research, Oracle, Organizational Skills, PeopleSoft, People Soft, Policies, pricing, prime, Procurement, progress, proposals, Proposal, proposal preparation, purchase requisitions, purchasing, SAP, simulation, Time Management, training programs
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME899977646" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_899977646_1_590163508" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="899977646FNAM1"> </span> <span> </span> <span class="field" id="899977646LNAM1"> SALES AGENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM899977648" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT899977649" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT899977649"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977649_1_590163518" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="899977649SKC11"> <ul> <li> Compliance Policies and Procedures (CSC)</li> <li> People Soft Query (DynCorp)</li> <li> Experienced in the use of Deltek Costpoint, PeopleSoft, Oracle and SAP. Proficient in the use of Microsoft Office software. Email programs include Outlook and Lotus Notes. Excellent Internet research skills. NCMA member.</li> </ul> </td> <td class="field twocol_2 charspace" id="899977649SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR899977650" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR899977650"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977650_1_590163510" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT1"> Sales Agent</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD1"> September 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES1" itemprop="description"> <ul> <li> Prepare documents such as representation contracts, purchasing statements, closing agreements, leases and deeds.</li> <li> Accompany buyers during visits to and inspection of property, advising them on the suitability and value of the homes based on current market conditions.</li> <li> Evaluate mortgage option helping clients obtain financing at the best rate and terms.</li> <li> Provide expertise and advice to clients and prepare their home to be competitively priced and sell quickly.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_2_590163511" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT2"> Principal Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD2"> July 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT2"> May 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES2" itemprop="description"> <ul> <li> Performed comprehensive support for high dollar and visibility government contracts to include involvement in proposal preparation, evaluation, source selection, price analysis and financial reporting.</li> <li> Reviewed and performed in-depth analysis of supplier proposal responses to ensure the most responsive, responsible subcontractor was selected for award.</li> <li> Negotiated subcontract terms and provided interpretation and advice to the Program Manager concerning the requirements of the subcontract, to ensure compliance with the FAR and company policy.</li> <li> As the senior level Administrator in the department, I provided guidance and work leadership to less-experienced Subcontracts Administrators.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_3_590163512" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT3"> Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD3"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT3"> July 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES3" itemprop="description"> <ul> <li> Responsible for managing cradle-to-grave (Capture to Closeout) procurement process for over forty five (45) major Task Orders, valued at 1 Billion dollars.</li> <li> Supported the development and execution of over 90 proposal efforts with up to fifteen (15) subcontractors per program.</li> <li> Procurement activities involved purchasing hardware and software products; construction projects; aircraft maintenance and training programs; associated labor and training projects for simulation technical services Prepared bids, processed specifications, progress and other reports; advised management of contractual rights and obligations; compile and analyze data, and maintain historical information, while working closely with program managers, project managers, finance and engineering.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_4_590163513" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT4"> Subcontracts Administrator/Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD4"> June 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT4"> June 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES4" itemprop="description"> <ul> <li> Provided cradle-to-grave administration of assigned subcontracts and task orders with a cumulative value of over 20 million dollars.</li> <li> Issued and negotiated pre-award agreements (i.e.</li> <li> teaming and non-disclosure agreements).</li> <li> Prepared the solicitation documents for complex acquisitions to include statements of work, terms and conditions or flow-down terms and conditions, bid or performance evaluation factors, and other measures incorporated into the Requests for Proposal as may be appropriate for the procurement.</li> <li> Reviewed customer solicitations, issued subcontractor RFPs and negotiated pricing and terms in order to protect the company's interests and provide a cost savings.</li> <li> Developed and negotiated all post-award subcontract documents to ensure compliance with Government regulations, prime contract requirements, and company policies.</li> <li> Issued subcontract or task order modifications as necessary.</li> <li> Resolved subcontractor payment issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_5_590163514" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT5"> Subcontracts Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD5"> October 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT5"> May 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES5" itemprop="description"> <ul> <li> Conducted proposal preparation, negotiation, administration, and customer contact activities that provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.</li> <li> Prepared RFPs and bid packages, conducted bidders' conferences, analyzed and evaluated proposals, selected and recommended subcontractors, wrote awards, and administered resulting subcontracts.</li> <li> Negotiated and coordinated additions, deletions, or modifications as needed.</li> <li> Developed specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and services valued over 20 million dollars.</li> <li> Participated in the development of subcontract policies and procedures.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_6_590163515" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT6"> Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD6"> August 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT6"> October 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES6" itemprop="description"> <ul> <li> Conducted procurement actions for various Government programs in accordance with the prime contracts, FAR, DFARS, company policies and CPSR requirements.</li> <li> Analyzed purchase requisitions; initiated RFQs/RFPs; reviewed bids; selected vendors; negotiated terms, conditions and pricing of materials or services to be procured; issued purchase orders or subcontracts by utilizing Costpoint.</li> <li> Provided an overall cost savings to the company of over $20,000.</li> <li> Completed all necessary file documentation to include price analysis, memorandums of negotiation, determination of commerciality, etc.</li> <li> Tracked vendor delivery of products or services and expedited orders as needed.</li> <li> Provided support for subcontracting activities with NDAs, Teaming Agreements, Consultant Agreements, Subcontract Modifications and Task Orders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_899977650_7_590163516" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="899977650JTIT7"> Associate Buyer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="899977650JSTD7"> November 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="899977650EDDT7"> August 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="899977650COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="899977650JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977650JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="899977650JDES7" itemprop="description"> <ul> <li> Conducted solicitations for bid from suppliers; tabulated and analyzed bids to secure lowest or best value; developed price analysis, prepared and placed purchase orders; maintained PO files in compliance.</li> <li> Identified new sources and procured products and services with emphasis on seeking out women and minority suppliers to assist in the achievement of subcontracting goals in accordance with FAR/DFARS.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC899977651" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC899977651"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977651_1_590163517" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="899977651DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="899977651STUY1"> Management/Psychology</span> <span> , </span> <span class="jobdates" id="899977651GRYR1"> 1997</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="899977651SCHO1" itemprop="name"> University of Maryland</span> <span> - </span> <span class="joblocation jobcity" id="899977651SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="899977651SSTA1"> State</span> <span class="joblocation jobstate" id="899977651SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="899977651FRFM1"> Management/Psychology Subcontract Management (JA White &amp; Associates, Inc.) *Time Management &amp; Organizational Skills (Rockhurst University)</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL899977652" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL899977660" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL899977660"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_899977660_1_590163519" style="padding-top:0px;"> <div class="field singlecolumn" id="899977660FRFM1"> acquisitions, Business Writing, closing, hardware, conferences, Consultant, contracts, clients, delivery, documentation, Email, finance, financing, financial reporting, Government, Government regulations, inspection, interpretation, leadership, legal, Lotus Notes, managing, market, materials, Microsoft Office software, Outlook, negotiation, Internet research, Oracle, Organizational Skills, PeopleSoft, People Soft, Policies, pricing, prime, Procurement, progress, proposals, Proposal, proposal preparation, purchase requisitions, purchasing, SAP, simulation, Time Management, training programs</div> </div> </div> </div>
SALES
29,815,762
SALES ASSOCITE Professional Summary Dedicated to motivated to maintain customer satisfaction and contribute to company success. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Core Qualifications SAP Active Listening Skills Certified Forklift Operator Quick Learner Strategic thinker* Experience 10/2016 to Current Sales Associte Company Name - City , State Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Helped customers apply for the store credit card Met incoming customers and provided immediate assistance. Completed purchases with cash, credit and debit payment methods. Answered incoming telephone calls with professional and knowledgeable responses. ​ 03/2015 to 10/2016 Warehouse Company Name - City , State Ambassador- help train new hires on how to stow items by Amazon standards Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment center. Picker - Pick items from the shelves to be shipped to customers. Receive- take items from the boxes that they are delivered in and place them in totes to be stowed on the shelves IOL - Inventory in Odd Locations - I hunt for items that has been stowed wrong, or brought in wrong or needs to be put up by stowers. Destroy- Trained to log in and destroy items that have expired or broken that is not returned to the customer. Also how to do donations to be given to local organizations that are in need. 10/2014 to 03/2015 Warehouse Company Name - City , State Worked for a temporary agency inside of Amazon LLC. Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment centers. I was also a coach for the temporary agency for 3 month where I coached new hires during peak season (Thanksgiving and Christmas Holidays). I also give back feedback for quality and productivity and also watch Stowers work to see how they were doing what they could do better, how they were trained and if they had any barriers or problems that they were running into as they were working and then report it back to the supervisor. 08/2014 to 09/2014 Customer Service Company Name - City , State Call center for Bank Of America Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Deposit section, answer calls for customer calls concerning their banks accounts. Making transfers, balance inquires, travel flags, and other inquires that the customer has. 09/2013 to 08/2014 Courier Company Name - City , State Pick up and deliver parts state wide for trucks and heavy machinery. 08/2012 to 08/2013 Barn Assistant Company Name - City , State I worked with the foals until they were two years old: keeping them social, teaching manners, how to lead, stand, be brushed, clipped and helped them adjust to standing for farrier and vet care. There are many things that show horses must learn to accept, as they begin their show careers. I prepared the horses, grooming and braiding for horse shows. I also transported horses to the vet, other barns and show grounds. 04/2011 to 07/2012 Cashier Company Name - City , State Took phone orders and shipped out products to customers. Assessed customer needs and responded to questions. Cleaned and straightened work area. Operated cash register with proficiency. Provided professional and courteous service at all times. Greeted customers promptly and responded to questions. Counted and balanced cashier drawers. 04/2008 to 06/2008 Cycle Counter Company Name - City , State Used SAP to preformed cycle counting for inventory control. I fixed any discrepancies that I found during daily counts in the SAP system. 03/2008 to 04/2011 Assistant Trainer Company Name - City , State I helped train and care for AQHA horses for show and sale. I showed horses for the clients in Florida, Georgia, North and South Carolina at AQHA shows. I transported horses to vet, show grounds and other barns. I lived on the premises, and was responsible for checking on the horses day and night. 10/2000 to 12/2007 Procurement Associate Company Name - City , State Equipment operator working compaction presses and conveyor furnaces. Set up new process under the supervision of plant manager. Shipping and receiving: Shipping clerk: Pulling inventory, packing and shipping product to customers per sales orders. Receiving clerk: Received shipments from other divisions, check packing lists, entered into SAP and placed in inventory. Logistic and Procurement: Used SAP software to issue purchase orders for manufacturing supplies. Issued manufacturing work orders, coordinating with sales department. Placed orders for product to be bought from different divisions within the corporation to be inventoried or used in manufacturing. 04/1998 to 10/2000 Kennel Worker Company Name - City , State Conducted physical exams and other routine health care procedures. Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals. Adhered to high standards of safety, cleanliness and professionalism. Assisted veterinarians in examining animals. Restrained animals during veterinary procedures. I worked for two years as a kennel worker and other odd jobs. Evaluated animals brought in by the control officers and public. Education 1998 High School Diploma Lugoff Elgin High SChool - City , State Skills agency, balance, Call center, cash register, cashier, coach, clients, customer service, cycle counting, Equipment operator, fashion, Forklift Operator, Inventory, Inventory control, Listening, machinery, Strong organizational skills, peak, Pick, Procurement, quality, Quick Learner, Receiving, safety, sales, SAP, Shipping, Strategic, supervisor, supervision, teaching, phone
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME866648228" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_866648228_1_566809574" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="866648228FNAM1"> </span> <span> </span> <span class="field" id="866648228LNAM1"> SALES ASSOCITE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM866648232" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM866648232"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648232_1_566809589" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="866648232FRFM1"> Dedicated to motivated to maintain customer satisfaction and contribute to company success. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.</div> </div> </div> <div class="section" id="SECTION_HILT866648233" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT866648233"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648233_1_566809590" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="866648233SKC11"> <ul> <li> SAP</li> <li> Active Listening Skills</li> <li> Certified Forklift Operator</li> <li> Quick Learner</li> <li> Strategic thinker*</li> </ul> </td> <td class="field twocol_2" id="866648233SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR866648230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR866648230"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648230_1_566814101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD1"> 10/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT1"> Sales Associte</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES1" itemprop="description"> <ul> <li> <span> Received and processed cash and credit payments for in-store purchases. <span> Placed special merchandise orders for customers. </span> </span> </li> <li> <span> <span> <span> Shared product knowledge with customers while making personal recommendations. </span> </span> </span> </li> <li> <span> <span> <span> <span> Worked as a team member to provide the highest level of service to customers. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Maintained friendly and professional customer interactions. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Helped customers apply for the store credit card</span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Met incoming customers and provided immediate assistance. </span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Completed purchases with cash, credit and debit payment methods. </span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span> Answered incoming telephone calls with professional and knowledgeable responses. </span> </span> </span> </span> </span> </li> </ul> <div> <span> <span> <span> ​</span> </span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_2_566809576" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD2"> 03/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT2"> 10/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT2"> Warehouse </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES2" itemprop="description"> <ul> <li> Ambassador- help train new hires on how to stow items by Amazon standards Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment center.</li> <li> Picker - Pick items from the shelves to be shipped to customers.</li> <li> Receive- take items from the boxes that they are delivered in and place them in totes to be stowed on the shelves IOL - Inventory in Odd Locations - I hunt for items that has been stowed wrong, or brought in wrong or needs to be put up by stowers.</li> <li> Destroy- Trained to log in and destroy items that have expired or broken that is not returned to the customer.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Also how to do donations to be given to local organizations that are in need.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_3_566809577" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD3"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT3"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT3"> Warehouse</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES3" itemprop="description"> <ul> <li> Worked for a temporary agency inside of Amazon LLC.</li> <li> Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment centers.</li> <li> I was also a coach for the temporary agency for 3 month where I coached new hires during peak season (Thanksgiving and Christmas Holidays).</li> <li> I also give back feedback for quality and productivity and also watch Stowers work to see how they were doing what they could do better, how they were trained and if they had any barriers or problems that they were running into as they were working and then report it back to the supervisor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_4_566809578" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD4"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT4"> 09/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT4"> Customer Service</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES4" itemprop="description"> <ul> <li> Call center for Bank Of America Provided accurate and appropriate information in response to customer inquiries.</li> <li> Addressed customer service inquiries in a timely and accurate fashion.</li> <li> Deposit section, answer calls for customer calls concerning their banks accounts.</li> <li> Making transfers, balance inquires, travel flags, and other inquires that the customer has.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_5_566809579" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD5"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT5"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT5"> Courier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES5" itemprop="description"> <ul> <li> Pick up and deliver parts state wide for trucks and heavy machinery.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_6_566809581" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD6"> 08/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT6"> 08/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT6"> Barn Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES6" itemprop="description"> <ul> <li> I worked with the foals until they were two years old: keeping them social, teaching manners, how to lead, stand, be brushed, clipped and helped them adjust to standing for farrier and vet care.</li> <li> There are many things that show horses must learn to accept, as they begin their show careers.</li> <li> I prepared the horses, grooming and braiding for horse shows.</li> <li> I also transported horses to the vet, other barns and show grounds.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_7_566809582" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD7"> 04/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT7"> 07/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT7"> Cashier</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES7" itemprop="description"> <ul> <li> Took phone orders and shipped out products to customers.</li> <li> Assessed customer needs and responded to questions.</li> <li> Cleaned and straightened work area.</li> <li> Operated cash register with proficiency.</li> <li> Provided professional and courteous service at all times.</li> <li> Greeted customers promptly and responded to questions.</li> <li> Counted and balanced cashier drawers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_8_566809584" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD8"> 04/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT8"> 06/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT8"> Cycle Counter</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES8" itemprop="description"> <ul> <li> Used SAP to preformed cycle counting for inventory control.</li> <li> I fixed any discrepancies that I found during daily counts in the SAP system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_9_566809583" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD9"> 03/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT9"> 04/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT9"> Assistant Trainer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP9" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES9" itemprop="description"> <ul> <li> I helped train and care for AQHA horses for show and sale.</li> <li> I showed horses for the clients in Florida, Georgia, North and South Carolina at AQHA shows.</li> <li> I transported horses to vet, show grounds and other barns.</li> <li> I lived on the premises, and was responsible for checking on the horses day and night.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_10_566809585" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD10"> 10/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT10"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT10"> Procurement Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP10" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT10" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA10" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES10" itemprop="description"> <ul> <li> Equipment operator working compaction presses and conveyor furnaces.</li> <li> Set up new process under the supervision of plant manager.</li> <li> Shipping and receiving: Shipping clerk: Pulling inventory, packing and shipping product to customers per sales orders.</li> <li> Receiving clerk: Received shipments from other divisions, check packing lists, entered into SAP and placed in inventory.</li> <li> Logistic and Procurement: Used SAP software to issue purchase orders for manufacturing supplies.</li> <li> Issued manufacturing work orders, coordinating with sales department.</li> <li> Placed orders for product to be bought from different divisions within the corporation to be inventoried or used in manufacturing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_866648230_11_566809587" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="866648230JSTD11"> 04/1998</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="866648230EDDT11"> 10/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="866648230JTIT11"> Kennel Worker</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="866648230COMP11" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="866648230JCIT11" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648230JSTA11" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="866648230JDES11" itemprop="description"> <ul> <li> Conducted physical exams and other routine health care procedures.</li> <li> Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.</li> <li> Adhered to high standards of safety, cleanliness and professionalism.</li> <li> Assisted veterinarians in examining animals.</li> <li> Restrained animals during veterinary procedures.</li> <li> I worked for two years as a kennel worker and other odd jobs.</li> <li> Evaluated animals brought in by the control officers and public.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC866648231" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC866648231"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648231_1_566809588" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="866648231GRYR1"> 1998</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="866648231DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="866648231STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="866648231SCHO1" itemprop="name"> Lugoff Elgin High SChool</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="866648231SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="866648231SSTA1"> State</span> <span class="joblocation jobstate" id="866648231SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="866648231FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL866648234" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL866648234"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_866648234_1_566809591" style="padding-top:0px;"> <div class="field singlecolumn" id="866648234FRFM1"> agency, balance, Call center, cash register, cashier, coach, clients, customer service, cycle counting, Equipment operator, fashion, Forklift Operator, Inventory, Inventory control, Listening, machinery, Strong organizational skills, peak, Pick, Procurement, quality, Quick Learner, Receiving, safety, sales, SAP, Shipping, Strategic, supervisor, supervision, teaching, phone</div> </div> </div> </div>
SALES
63,137,898
ACCOUNTANT Summary Flexible bookkeeper/ accountant who adapts seamlessly to constantly evolving accounting processes and technologies. Highlights Account reconciliations Accounts Payable/Receivable Complex problem solving Bank reconciliations Creative Problem Solving Budget analysis & preparation Effective time management Complex problem solving Excellent managerial techniques Cost accounting Multi-Task Management General ledger accounting Strong communication skills Periodic financial reporting expert Strategic planning Intuit QuickBooks specialist SAP Accomplishments My professional accomplishments are in the area of gaining well rounded accounting knowledge about the business and communicating how the bottom line is affect by decisions. I was part of a team that created, advised and implemented SAP in North America while working for Colgate. At other businesses I helped implement several different accounting software solutions. Experience 08/2016 to 03/2017 Accountant Company Name - City , State Handled the day to day accounts payable, accounts receivable, monthly financial closing, work in process, and sales tax. 01/2007 to 08/2016 Co-Owner Company Name - City , State Created a business plan to help preserve a historic landmark building and encourage economic development in Historic downtown Rogers. Created from scratch Poor Richard's Art (an artist co-op) and then purchased The Rabbit's Lair and turned it into a fabric & fiber center that became one of the top 10 shops in America. Handled all day to day operations, finances, management of employees, strategic planning, and worked with City of Rogers to help with beautification and implementation of events. 11/2001 to 01/2007 Owner Company Name - City , State BKP was created after I had my daughter and wanted a more stay at home job. It turned into a bookkeeping/accounting firm that had 7 employees and over 120 different business customers. BKP specialized in small businesses that needed a bookkeeper to come to their site and keep their accounting records up-to-date and train them in the day-to-day accounting needs. BKP was sold to Beall-Barclay is 2005, where I became the Business Development Manager. 09/1999 to 06/2001 Accounting Manager Company Name - City , State Hanna's was a company that had grown so fast it needed process, procedures, and software to bring it up to speed. While I was there we implemented new software, audits, and inventory controls for the retail shops. 09/1997 to 09/1999 Cost Accounting Manager Company Name - City , State My job was to implement SAP software. Starbuck's was going through their manufacturing processes and creating a cost accounting system. It was a fabulous job, I just found the Seattle gray days too hard. 06/1989 to 09/1999 Cost Accounting Manager Company Name - City , State I begin as a cost-accountant for the Irish Spring portion of manufacturing at the Kansas City, Ksplant. It was a time of change, automation of the manufacturing process, and upgrading software to SAP. This is where I fell in love with accounting and helping the manufacturing team understand how it worked for them or against them. During my time at Colgate, I was involved in the cost of unions, strikes, complete downsizing of administrative roles, different general managers of the facility, and working with New York on monthly reports and annual budgets. Other projects included the creation of the Cost Accounting system and processes with the CPA firm hired to implement the software. My counter-part and I flew up to NY each week to work on this and then flew back each Thursday to work on our regular jobs. Once SAP was up and running for Colgate, I was transferred to Hill's Pet Nutrition in Topeka, KS as the Cost Accounting Manager to implement SAP. 02/1985 to 01/1989 Accounting Manager Company Name - City , State Speaco Foods was a manufacturing facility (multi-state) that made vinegar, juices, hot sauce and mustard. It was a family owned business that I worked at all my summers during high school and college. I worked in the manufacturing plants until I graduated college. Once I graduated college, I worked in the accounting department. I started in Accounts Payable, then receivables and then inventory control. My role in the accounting was to implement new software, train others, and get the inventory and cost accounting systems up and running. Before I left Speaco Foods, I became the Accounting Manager. Education 1985 Bachelor of Science : Business Administration University of the Ozarks - City , State , USA Business Administration Affiliations Main Street Rogers Skills Account reconciliations, accounting, accountant, Accounting Manager, accounts payable, accounts receivable, administrative, artist, Art, automation, Bank reconciliations, bookkeeping, bookkeeper, Budget analysis & preparation, budgets, Business Development, business plan, closing, Strong communication skills, Cost Accounting, CPA, Creative Problem Solving, fast, financial, financial reporting, General ledger accounting, inventory, inventory control, managerial, manufacturing process, manufacturing processes, problem solving, processes, QuickBooks, retail, sales, SAP, Strategic planning, tax, time management, upgrading
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME928351705" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_928351705_1_610265284" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="928351705FNAM1"> </span> <span> </span> <span class="field" id="928351705LNAM1"> ACCOUNTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM928351710" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM928351710"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351710_1_610265295" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="928351710FRFM1"> Flexible bookkeeper/ accountant who adapts seamlessly to constantly evolving accounting processes and technologies.</div> </div> </div> <div class="section" id="SECTION_HILT928351711" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT928351711"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351711_1_610265296" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="928351711SKC11"> <ul> <li> Account reconciliations</li> <li> Accounts Payable/Receivable Complex problem solving</li> <li> Bank reconciliations Creative Problem Solving</li> <li> Budget analysis &amp; preparation Effective time management</li> <li> Complex problem solving Excellent managerial techniques</li> <li> Cost accounting Multi-Task Management</li> <li> General ledger accounting Strong communication skills</li> <li> Periodic financial reporting expert Strategic planning</li> <li> Intuit QuickBooks specialist</li> <li> SAP</li> </ul> </td> <td class="field twocol_2" id="928351711SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM928351708" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM928351708"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351708_1_610265293" style="padding-top:0px;"> <div class="field singlecolumn" id="928351708FRFM1"> <ul> <li> My professional accomplishments are in the area of gaining well rounded accounting knowledge about the business and communicating how the bottom line is affect by decisions.</li> <li> I was part of a team that created, advised and implemented SAP in North America while working for Colgate.</li> <li> At other businesses I helped implement several different accounting software solutions.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR928351707" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR928351707"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351707_1_610265286" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD1"> 08/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT1"> 03/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT1"> Accountant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES1" itemprop="description"> <ul> <li> Handled the day to day accounts payable, accounts receivable, monthly financial closing, work in process, and sales tax.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_2_610265287" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD2"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT2"> 08/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT2"> Co-Owner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES2" itemprop="description"> <ul> <li> Created a business plan to help preserve a historic landmark building and encourage economic development in Historic downtown Rogers.</li> <li> Created from scratch Poor Richard's Art (an artist co-op) and then purchased The Rabbit's Lair and turned it into a fabric &amp; fiber center that became one of the top 10 shops in America.</li> <li> Handled all day to day operations, finances, management of employees, strategic planning, and worked with City of Rogers to help with beautification and implementation of events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_3_610265288" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD3"> 11/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT3"> 01/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT3"> Owner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES3" itemprop="description"> <ul> <li> BKP was created after I had my daughter and wanted a more stay at home job.</li> <li> It turned into a bookkeeping/accounting firm that had 7 employees and over 120 different business customers.</li> <li> BKP specialized in small businesses that needed a bookkeeper to come to their site and keep their accounting records up-to-date and train them in the day-to-day accounting needs.</li> <li> BKP was sold to Beall-Barclay is 2005, where I became the Business Development Manager.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_4_610265289" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD4"> 09/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT4"> 06/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT4"> Accounting Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES4" itemprop="description"> <ul> <li> Hanna's was a company that had grown so fast it needed process, procedures, and software to bring it up to speed.</li> <li> While I was there we implemented new software, audits, and inventory controls for the retail shops.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_5_610265290" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD5"> 09/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT5"> 09/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT5"> Cost Accounting Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES5" itemprop="description"> <ul> <li> My job was to implement SAP software.</li> <li> Starbuck's was going through their manufacturing processes and creating a cost accounting system.</li> <li> It was a fabulous job, I just found the Seattle gray days too hard.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_6_610265291" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD6"> 06/1989</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT6"> 09/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT6"> Cost Accounting Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES6" itemprop="description"> <ul> <li> I begin as a cost-accountant for the Irish Spring portion of manufacturing at the Kansas City, Ksplant.</li> <li> It was a time of change, automation of the manufacturing process, and upgrading software to SAP.</li> <li> This is where I fell in love with accounting and helping the manufacturing team understand how it worked for them or against them.</li> <li> During my time at Colgate, I was involved in the cost of unions, strikes, complete downsizing of administrative roles, different general managers of the facility, and working with New York on monthly reports and annual budgets.</li> <li> Other projects included the creation of the Cost Accounting system and processes with the CPA firm hired to implement the software.</li> <li> My counter-part and I flew up to NY each week to work on this and then flew back each Thursday to work on our regular jobs.</li> <li> Once SAP was up and running for Colgate, I was transferred to Hill's Pet Nutrition in Topeka, KS as the Cost Accounting Manager to implement SAP.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_928351707_7_610265292" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="928351707JSTD7"> 02/1985</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="928351707EDDT7"> 01/1989</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="928351707JTIT7"> Accounting Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="928351707COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="928351707JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351707JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="928351707JDES7" itemprop="description"> <ul> <li> Speaco Foods was a manufacturing facility (multi-state) that made vinegar, juices, hot sauce and mustard.</li> <li> It was a family owned business that I worked at all my summers during high school and college.</li> <li> I worked in the manufacturing plants until I graduated college.</li> <li> Once I graduated college, I worked in the accounting department.</li> <li> I started in Accounts Payable, then receivables and then inventory control.</li> <li> My role in the accounting was to implement new software, train others, and get the inventory and cost accounting systems up and running.</li> <li> Before I left Speaco Foods, I became the Accounting Manager.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC928351709" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC928351709"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351709_1_610265294" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="928351709GRYR1"> 1985</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="928351709DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="928351709STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="928351709SCHO1" itemprop="name"> University of the Ozarks</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="928351709SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="928351709SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="928351709SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="928351709FRFM1"> Business Administration Affiliations Main Street Rogers</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL928351712" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL928351712"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_928351712_1_610265297" style="padding-top:0px;"> <div class="field singlecolumn" id="928351712FRFM1"> Account reconciliations, accounting, accountant, Accounting Manager, accounts payable, accounts receivable, administrative, artist, Art, automation, Bank reconciliations, bookkeeping, bookkeeper, Budget analysis &amp; preparation, budgets, Business Development, business plan, closing, Strong communication skills, Cost Accounting, CPA, Creative Problem Solving, fast, financial, financial reporting, General ledger accounting, inventory, inventory control, managerial, manufacturing process, manufacturing processes, problem solving, processes, QuickBooks, retail, sales, SAP, Strategic planning, tax, time management, upgrading</div> </div> </div> </div>
ACCOUNTANT
11,698,189
HR EMPLOYEE RELATIONS SPECIALIST Summary Dedicated and self-motivated professional with experience in providing outstanding support to business partners. Skillful in tracking details, office management, and following-up with internal and external partners to ensure ontime completion of projects. Possesses easily transferable skills such as organization, working with teams, time keeping/payroll and business writing. Highlights ADP Payroll System Microsoft Office Suite (Word, Excel, Outlook, Publisher and PowerPoint) Accomplishments As a Programs Director, created a fundraiser for the United Negro College Fund that raised over $2500. Planned networking events for employees Held leadership roles within the Order of the Eastern Star where responsible for membership, accounting, and event planning Experience 02/2015 to Current HR Employee Relations Specialist Company Name - City , State Conducted Investigations and resolutions of  workplace issues/inquiries from field employees and management. Served as a partner for managers and employees by ensuring application of company policies and procedures. Created and conducted training for hourly and salaried employees. Support performance management process for all employees. Partnered with Equifax and Unemployment Cost Control to research and respond to unemployment claims. 02/2014 to 02/2015 Store Operations Associate Company Name - City , State Monitored inventory control, processed physical counts of all merchandise, organized and secured all inventory (including cellular devices and accessories), and responsible for shipping and receiving of inventory. Investigated and resolved any inventory discrepancies. Merchandising, assist with floor sets, create service desk tickets for defective equipment. Processed customer trade-in's and returns (cellular devices and accessories). Provided general customer service and process account payments to assist account holders. 01/2001 to 01/2013 Clerical/Staff Associate IV Company Name - City , State 02/1753 Verified and updated business caption listings in (database) Common Suite System using setup forms received from the Directory Marketing Unit group. Review each Directory Listing Report in detail to confirm the accuracy of the data. Correct discrepancies between written order requests and database system. Interpret, verify, analyze and input listings from advertising orders. Input payroll, provided payroll administrative support for employees. Execute directory specific reports to prepare the white pages business section for final printing and shipping to external customers. Conducted training sessions for all new hires on writing service orders via NetMeeting (web-based) and classroom setting. Created learning materials including policy & procedure manuals utilized company wide. Education Bachelor of Science : Network Information & Technology Administration Eastern Michigan University - City , State Network Information & Technology Administration MBA : Management Davenport University - City , State Currently enrolled Skills Critical Thinking Conflict Resolution Leadership Integrity Customer Service Human Resource Training Microsoft Office Suite Volunteer Associations Order of the Eastern Star - Unity Love Miriam #66, Worthy Matron, Secretary, Treasurer. Served in leadership, treasurer, and secretarial roles within the organization. Chaired and co-chaired Fundraising events to support charitable causes. AT&T Community Network - Michigan Chapter, Assistant Programs Director Organized fundraisers to support United Negro College fund program, raised over $2500 to support Annual scholarship funds for local students. Metro Detroit Visitors Bureau - Served in hospitality to assist visitors with guidance and direction, answer any questions pertaining the local area.
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME897525283" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_897525283_1_588436542" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="897525283FNAM1"> </span> <span> </span> <span class="field" id="897525283LNAM1"> HR EMPLOYEE RELATIONS SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM897525287" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM897525287"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525287_1_588436551" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="897525287FRFM1"> Dedicated and self-motivated professional with experience in providing outstanding support to business partners. Skillful in tracking details, office management, and following-up with internal and external partners to ensure ontime completion of projects. Possesses easily transferable skills such as organization, working with teams, time keeping/payroll and business writing.</div> </div> </div> <div class="section" id="SECTION_HILT897525289" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT897525289"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525289_1_588436553" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="897525289SKC11"> <div> ADP Payroll System</div> <div> Microsoft Office Suite (Word, Excel, Outlook, Publisher and PowerPoint)</div> </td> <td class="field twocol_2" id="897525289SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM897525504" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM897525504"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525504_1_588445277" style="padding-top:0px;"> <div class="field singlecolumn" id="897525504FRFM1"> <ul> <li> As a Programs Director, created a fundraiser for the United Negro College Fund that raised over $2500.</li> </ul> <ul> <li> Planned networking events for employees</li> </ul> <ul> <li> Held leadership roles within the Order of the Eastern Star where responsible for membership, accounting, and event planning</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR897525285" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR897525285"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525285_1_588436545" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="897525285JSTD1"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="897525285EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="897525285JTIT1"> HR Employee Relations Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="897525285COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="897525285JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="897525285JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="897525285JDES1" itemprop="description"> <ul> <li> Conducted Investigations and resolutions of  workplace issues/inquiries from field employees and management.</li> <li> Served as a partner for managers and employees by ensuring application of company policies and procedures.</li> <li> Created and conducted training for hourly and salaried employees.</li> <li> Support performance management process for all employees.</li> <li> Partnered with Equifax and Unemployment Cost Control to research and respond to unemployment claims.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_897525285_2_588436546" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="897525285JSTD2"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="897525285EDDT2"> 02/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="897525285JTIT2"> Store Operations Associate</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="897525285COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="897525285JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="897525285JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="897525285JDES2" itemprop="description"> <ul> <li> Monitored inventory control, processed physical counts of all merchandise, organized and secured all inventory (including cellular devices and accessories), and responsible for shipping and receiving of inventory.</li> <li> Investigated and resolved any inventory discrepancies.</li> <li> Merchandising, assist with floor sets, create service desk tickets for defective equipment.</li> <li> Processed customer trade-in's and returns (cellular devices and accessories).</li> <li> Provided general customer service and process account payments to assist account holders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_897525285_3_588436548" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="897525285JSTD3"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="897525285EDDT3"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="897525285JTIT3"> Clerical/Staff Associate IV</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="897525285COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="897525285JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="897525285JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="897525285JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_897525285_4_588436549" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="897525285JSTD4"> 02/1753</span> <span class="jobdates" format="%m/%Y" id="897525285EDDT4"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="897525285JDES4" itemprop="description"> <ul> <li> Verified and updated business caption listings in (database) Common Suite System using setup forms received from the Directory Marketing Unit group.</li> </ul> <ul> <li> Review each Directory Listing Report in detail to confirm the accuracy of the data.</li> <li> Correct discrepancies between written order requests and database system.</li> <li> Interpret, verify, analyze and input listings from advertising orders.</li> <li> Input payroll, provided payroll administrative support for employees.</li> <li> Execute directory specific reports to prepare the white pages business section for final printing and shipping to external customers.</li> <li> Conducted training sessions for all new hires on writing service orders via NetMeeting (web-based) and classroom setting.</li> <li> Created learning materials including policy &amp; procedure manuals utilized company wide.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC897525286" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC897525286"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525286_1_588436550" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="897525286GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="897525286DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="897525286STUY1"> Network Information &amp; Technology Administration</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="897525286SCHO1" itemprop="name"> Eastern Michigan University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="897525286SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="897525286SSTA1"> State</span> <span class="joblocation jobstate" id="897525286SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="897525286FRFM1"> Network Information &amp; Technology Administration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_897525286_2_588440247" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="897525286GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="897525286DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="897525286STUY2"> Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="897525286SCHO2" itemprop="name"> Davenport University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="897525286SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="897525286SSTA2"> State</span> <span class="joblocation jobstate" id="897525286SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="897525286FRFM2"> <div> Currently enrolled</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL897525290" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL897525290"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525290_1_588436554" style="padding-top:0px;"> <div class="field singlecolumn" id="897525290FRFM1"> <ul> <li> Critical Thinking</li> <li> Conflict Resolution</li> <li> Leadership</li> <li> Integrity</li> <li> Customer Service</li> <li> Human Resource Training</li> <li> Microsoft Office Suite</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI897525291" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI897525291"> Volunteer Associations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897525291_1_588436555" style="padding-top:0px;"> <div class="field singlecolumn" id="897525291FRFM1"> <ul> <li> Order of the Eastern Star - Unity Love Miriam #66, Worthy Matron, Secretary, Treasurer. Served in leadership, treasurer, and secretarial roles within the organization. Chaired and co-chaired Fundraising events to support charitable causes.</li> <li> AT&amp;T Community Network - Michigan Chapter, Assistant Programs Director Organized fundraisers to support United Negro College fund program, raised over $2500 to support Annual scholarship funds for local students.</li> <li> Metro Detroit Visitors Bureau - Served in hospitality to assist visitors with guidance and direction, answer any questions pertaining the local area.</li> </ul> </div> </div> </div> </div>
HR
14,722,634
FINANCE DIRECTOR Summary Remarkably astute and analytical professional with over 12 years of hands-on experience in diverse accounting and finance management, human resources, facilities administration, and policy interpretation and implementation. Versatile with excellent ability to work independently or as part of a team. Highly skilled in financial and accounting analyses, combined with strong organizational, communication, and leadership abilities. Experience 01/2012 to 06/2016 Finance Director Company Name - City , State Administer 137 million in federal funding to over 15K low income families in Miami Dade County Create monthly executive reporting package identifying key drivers & metrics of forecasted performance against budget & prior forecasts. Participates with Senior Management to establish economic objectives & policies for the company Oversees internal, external & regulatory audit processes Direct the development & implementation of the corporate annual operating plan & monthly forecasts & initiatives Accounting and Tax Develop, assess, and maintain, and update as appropriate, general accounting systems, policies, and procedures to ensure that proper information is reported in accordance with IRS and US GAAP. Liaison with external auditors, Develop and support financial reporting internal controls, Responsible for the submission of accurate and timely data for financial reporting purposes to Senior Management and headquarters. Responsible for the treasury of North American companies including cash planning and reporting to Senior Management and Headquarters. Accountable for the maintenance and administration of the general accounting systems, including upkeep of the general ledger. Accountable for all day-to-day financial activities within the Hub, including payables, bank transfers etc. Ensure filing for all applicable income, property, sales and use tax returns for the US and Canada (Federal and Provincial taxes). Support audits for all tax matters (external, internal and tax audits). Coordinates the work of the external and internal auditors and supports the work of the tax consultants Updates the tax model and calculates the tax accruals. Ensures the timely and accurate filing for sales taxes and the filing for income taxes. Leading Accounting & Finance Team: Utilizes interpersonal & communication skills to lead, influence, & encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Provide excellent leadership by assigning team members & other departments managers' clear accountability backed by appropriate authority. Leverage strong functional leadership & communication skills to influence the executive team, & own team. Payroll Preparation and Administration Oversee all payroll functions to ensure that employees are paid in a timely and accurate manner Process and submit statutory and benefits remittances on time Collaborates with Human Resources in identifying retirement and benefit programs and negotiating rates with benefit brokers. Ensures compliance to Affordable Care Act reporting requirements Maintaining Financial Goals: Ensure P&L are documented accurately & timely Develops & support achievement of performance goals, budget goals, team goals Lead continuous improvements of measuring & reporting of receivable Procurement Lead the company's procurement and vendor management strategies in support of current requirements and company growth. Assures a formalized approach to the treatment of suppliers with respect to competitive bidding, not to exceed pricing, optional pricing for follow-on quantities, price reductions for subsequent lots, liquidated damages and long-term contracts. Assures documentation standards are established and followed for correspondence between procurement and suppliers in the form of negotiation files, memorandums to file, trip reports and significant verbal communications with suppliers. 01/2008 to 01/2012 Corporate Controller Company Name - City , State Financial Management / Oversight: Responsible for all accounts, ledgers, and reporting systems to make sure they are in compliance with appropriate GAAP standards and regulatory requirements Ensure that trial balance accounts are reconciled with the proper support schedules and related documents are complete and properly filed Consistently analyze financial data and present financial reports in an accurate and timely manner Participate as a member of the Finance department team in the annual budgeting and planning process Support the CFO in engaging the board's audit and finance committees around issues and trends in financial operating models and delivery Cash Management: Manage the process of daily depositing of funds from both contracts and sales Monitor cash position and ensure wires to the field and to selected vendors are done timely Constantly analyze cash flow position and perform monthly organizational cash flow forecasting Compliance/Processes: Provide oversight to all compliance activities within the Finance department Review global policies and processes in an ongoing manner to maintain best practices Participate in the review and any amendments to the existing Finance Policies and Procedures Provide leadership, proper planning, and management during the annual federal telecommunication and all other global audits, including those for non US offices. Supervision: Provide oversight to global team to ensure collaboration and communication are consistent Provide supervision and mentorship to the finance/accounting team Build the capacity of the team and constantly provide support and training to increase productivity and job satisfaction of the team Complete evaluations in a timely manner and follow up accordingly. This can include Performance Improvement Plans or recommendations for promotions, etc. Work with team for setting ongoing overarching goals. 03/2003 to 12/2007 SR Tax Analyst Company Name - City , State Review and correct Trust Returns (1041), Corporate Returns (1065), and apply CT K-1 to non-residents tax payers. Receive over 200 calls daily from tax payers, and help resolve related tax issues. Review and make adjustments on income tax bill for refund accounts. Education 2004 BA : Business Eastern CT State University Business 2007 MST/Taxation University of Hartford Skills Accounting, general accounting, accruals, approach, trial balance, benefits, budgeting, budget, cash flow, analyze cash flow, Cash Management, interpersonal & communication, communication skills, competitive, contracts, decision making, delivery, documentation, drivers, Senior Management, filing, Finance, Financial, analyze financial data, Financial Management, financial reports, financial reporting, forecasting, functional, funds, general ledger, Hub, Human Resources, leadership, negotiating, negotiation, organizational, payables, Payroll, Policies, pricing, Processes, Procurement, reporting, sales, sound, Supervision, Tax, taxes, tax returns, telecommunication, treasury, vendor management
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME805043220" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_805043220_1_522946985" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="805043220FNAM1"> </span> <span> </span> <span class="field" id="805043220LNAM1"> FINANCE DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM805043224" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM805043224"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805043224_1_522946992" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="805043224FRFM1"> Remarkably astute and analytical professional with over 12 years of hands-on experience in diverse accounting and finance management, human resources, facilities administration, and policy interpretation and implementation. Versatile with excellent ability to work independently or as part of a team. Highly skilled in financial and accounting analyses, combined with strong organizational, communication, and leadership abilities. </div> </div> </div> <div class="section" id="SECTION_HILT805043226" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR805043222" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR805043222"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805043222_1_522946987" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="805043222JSTD1"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="805043222EDDT1"> 06/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805043222JTIT1"> Finance Director</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805043222COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="805043222JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805043222JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="805043222JDES1" itemprop="description"> <ul> <li> Administer 137 million in federal funding to over 15K low income families in Miami Dade County Create monthly executive reporting package identifying key drivers &amp; metrics of forecasted performance against budget &amp; prior forecasts.</li> <li> Participates with Senior Management to establish economic objectives &amp; policies for the company Oversees internal, external &amp; regulatory audit processes Direct the development &amp; implementation of the corporate annual operating plan &amp; monthly forecasts &amp; initiatives Accounting and Tax Develop, assess, and maintain, and update as appropriate, general accounting systems, policies, and procedures to ensure that proper information is reported in accordance with IRS and US GAAP.</li> <li> Liaison with external auditors, Develop and support financial reporting internal controls, Responsible for the submission of accurate and timely data for financial reporting purposes to Senior Management and headquarters.</li> <li> Responsible for the treasury of North American companies including cash planning and reporting to Senior Management and Headquarters.</li> <li> Accountable for the maintenance and administration of the general accounting systems, including upkeep of the general ledger.</li> <li> Accountable for all day-to-day financial activities within the Hub, including payables, bank transfers etc.</li> <li> Ensure filing for all applicable income, property, sales and use tax returns for the US and Canada (Federal and Provincial taxes).</li> <li> Support audits for all tax matters (external, internal and tax audits).</li> <li> Coordinates the work of the external and internal auditors and supports the work of the tax consultants Updates the tax model and calculates the tax accruals.</li> <li> Ensures the timely and accurate filing for sales taxes and the filing for income taxes.</li> <li> Leading Accounting &amp; Finance Team: Utilizes interpersonal &amp; communication skills to lead, influence, &amp; encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Provide excellent leadership by assigning team members &amp; other departments managers' clear accountability backed by appropriate authority.</li> <li> Leverage strong functional leadership &amp; communication skills to influence the executive team, &amp; own team.</li> <li> Payroll Preparation and Administration Oversee all payroll functions to ensure that employees are paid in a timely and accurate manner Process and submit statutory and benefits remittances on time Collaborates with Human Resources in identifying retirement and benefit programs and negotiating rates with benefit brokers.</li> <li> Ensures compliance to Affordable Care Act reporting requirements Maintaining Financial Goals: Ensure P&amp;L are documented accurately &amp; timely Develops &amp; support achievement of performance goals, budget goals, team goals Lead continuous improvements of measuring &amp; reporting of receivable Procurement Lead the company's procurement and vendor management strategies in support of current requirements and company growth.</li> <li> Assures a formalized approach to the treatment of suppliers with respect to competitive bidding, not to exceed pricing, optional pricing for follow-on quantities, price reductions for subsequent lots, liquidated damages and long-term contracts.</li> <li> Assures documentation standards are established and followed for correspondence between procurement and suppliers in the form of negotiation files, memorandums to file, trip reports and significant verbal communications with suppliers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805043222_2_522946988" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="805043222JSTD2"> 01/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="805043222EDDT2"> 01/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805043222JTIT2"> Corporate Controller</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805043222COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="805043222JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805043222JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="805043222JDES2" itemprop="description"> <ul> <li> Financial Management / Oversight: Responsible for all accounts, ledgers, and reporting systems to make sure they are in compliance with appropriate GAAP standards and regulatory requirements Ensure that trial balance accounts are reconciled with the proper support schedules and related documents are complete and properly filed Consistently analyze financial data and present financial reports in an accurate and timely manner Participate as a member of the Finance department team in the annual budgeting and planning process Support the CFO in engaging the board's audit and finance committees around issues and trends in financial operating models and delivery Cash Management: Manage the process of daily depositing of funds from both contracts and sales Monitor cash position and ensure wires to the field and to selected vendors are done timely Constantly analyze cash flow position and perform monthly organizational cash flow forecasting Compliance/Processes: Provide oversight to all compliance activities within the Finance department Review global policies and processes in an ongoing manner to maintain best practices Participate in the review and any amendments to the existing Finance Policies and Procedures Provide leadership, proper planning, and management during the annual federal telecommunication and all other global audits, including those for non US offices.</li> <li> Supervision: Provide oversight to global team to ensure collaboration and communication are consistent Provide supervision and mentorship to the finance/accounting team Build the capacity of the team and constantly provide support and training to increase productivity and job satisfaction of the team Complete evaluations in a timely manner and follow up accordingly.</li> <li> This can include Performance Improvement Plans or recommendations for promotions, etc.</li> <li> Work with team for setting ongoing overarching goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805043222_3_522946989" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="805043222JSTD3"> 03/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="805043222EDDT3"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="805043222JTIT3"> SR Tax Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="805043222COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="805043222JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="805043222JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="805043222JDES3" itemprop="description"> <ul> <li> Review and correct Trust Returns (1041), Corporate Returns (1065), and apply CT K-1 to non-residents tax payers.</li> <li> Receive over 200 calls daily from tax payers, and help resolve related tax issues.</li> <li> Review and make adjustments on income tax bill for refund accounts.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC805043223" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC805043223"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805043223_1_522946990" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="805043223GRYR1"> 2004</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805043223DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="805043223STUY1"> Business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="805043223SCHO1" itemprop="name"> Eastern CT State University</span> <span class="joblocation jobcity" id="805043223SCIT1"> </span> <span class="joblocation jobstate" id="805043223SSTA1"> </span> <span class="joblocation jobstate" id="805043223SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="805043223FRFM1"> Business</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_805043223_2_522946991" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="805043223GRYR2"> 2007</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="805043223DGRE2" itemprop="name"> MST/Taxation</span> <span class="programline" id="805043223STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="805043223SCHO2" itemprop="name"> University of Hartford</span> <span class="joblocation jobcity" id="805043223SCIT2"> </span> <span class="joblocation jobstate" id="805043223SSTA2"> </span> <span class="joblocation jobstate" id="805043223SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="805043223FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL805043225" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL805043225"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_805043225_1_522946993" style="padding-top:0px;"> <div class="field singlecolumn" id="805043225FRFM1"> Accounting, general accounting, accruals, approach, trial balance, benefits, budgeting, budget, cash flow, analyze cash flow, Cash Management, interpersonal &amp; communication, communication skills, competitive, contracts, decision making, delivery, documentation, drivers, Senior Management, filing, Finance, Financial, analyze financial data, Financial Management, financial reports, financial reporting, forecasting, functional, funds, general ledger, Hub, Human Resources, leadership, negotiating, negotiation, organizational, payables, Payroll, Policies, pricing, Processes, Procurement, reporting, sales, sound, Supervision, Tax, taxes, tax returns, telecommunication, treasury, vendor management</div> </div> </div> </div>
FINANCE
29,574,501
CONSTRUCTION BOOKKEEPER Summary Accounting Professional offering 13 years experience in bookkeeping and an effective, analytical approach to identifying and solving complex problems. Highlights Intuit QuickBooks specialist General ledger accounting skills Ethical approach to finance Strong communication skills Complex problem solving Accounting operations professional Fiscal budgeting knowledge Managerial aptitude Manufacturing and job costing experience Proficient in outlook, excel, word Broad knowledge of office equipment Excellent computer skills Web Savvy Benefits and 401 k administration HR experience Pa Notary Public Accomplishments Increased efficiency and alleviated work loads by creating a new Excel financial recording system. Increased profit by working with vendors to reduce cost of goods Established new credit criteria for new accounts. Customize reports for individual businesses Track expenses and accounts receivable Reduce paper clutter, organize files Successfully worked through accounting system change over. Trained staff on Quickbooks Implemented on line services to improve efficiency Experience Construction Bookkeeper , 09/2016 to 12/2016 Company Name - City , State Completed a temporary roll for a construction company located in Southern New Jersey. In this roll I cleaned up and organized the data that was and was not entered into Quickbooks, worked with Builder Trend to map information correctly in to Quickbooks. Entered all vendor bills and expenses and invoices   into Builder Trend for job costing, paid high volume of accounts payable. Balanced monthly bank statements and credit card accounts. Ran monthly reports in Builder's Trend and Quickbooks. Provided accountant with end of year information as requested. Bookkeeper , 01/2015 to 08/2016 Company Name - City , State AR/ AP Payroll Administration Sales Tax Filings Monthly Financial Reports Construction Contracts Payment Applications Job Costing Insurance Certificates.  Converted old accounting system to Quickbooks Office Manager/Full Charge Bookkeeper , 08/2003 to 01/2015 Company Name - City , State Maintenance Supply company with 6,000 customers and 30 vendors. Supervised office of 10 employees. Full charge processing of all accounts receivable and payable. Reconcile bank and credit card accounts .Record general ledger entries Establish customer credit lines and set up credit accounts with vendors Processed payroll Prepared federal and state tax returns Analyzing general ledger accounts to identify and resolve variances or unidentified items Prepare and post cash deposit to the AR system and generates supporting reports Review and post lock box and wire payments Process manual and recurring credit card payments, ACH payments, credit memos, charge backs, returns, bad checks, and check requests Research root causes of unidentified payments and perform adjustments Assisted in collection efforts. Did weekly Accounts Receivable Aging reports, mailed out reminders and made follow up phone calls Logged all results. Manage all petty cash and office supply expense accounts. Bank Branch Manager , 01/1990 to 08/2003 Company Name - City , State Total involvement with all customer service including problem solving, on the spot decision making, leading and motivating the team. Supervised eleven employees. Performed reviews, disciplinary reports, attendance and performance records. Increased sales by motivating sales team Maintained deposits over 30 million and loans over 10 million. Followed bank guidelines and regulations. Updated confidential employee banking information with accuracy and speed. Education High School Diploma : 1985 Mastbaum Area Vocational Tech - City , State Business Certifications Quickbooks Pro Advisor Skills Accounting, Accounts Receivable, administrative, Adobe software, AR, banking, billing, budgeting, Strong communication skills, credit, customer service, decision making, documentation, finance, financial reporting, general ledger, general ledger accounts, General ledger accounting, Managerial, office, payroll, problem solving, QuickBooks, Quickbooks Pro, Research, sales, tax, tax returns
<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME608681691" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_608681691_1_395933461" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="608681691FNAM1"> </span> <span> </span> <span class="field" id="608681691LNAM1"> CONSTRUCTION BOOKKEEPER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM608681693" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM608681693"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608681693_1_395933463" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="608681693FRFM1"> <p align="LEFT"> Accounting Professional offering 13 years experience in bookkeeping and an effective, analytical approach to identifying and solving complex problems.</p> </div> </div> </div> <div class="section" id="SECTION_HILT608681694" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT608681694"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608681694_1_395933464" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="608681694SKC11"> <ul> <li> Intuit QuickBooks specialist</li> <li> General ledger accounting skills</li> <li> Ethical approach to finance</li> <li> Strong communication skills</li> <li> Complex problem solving</li> <li> Accounting operations professional</li> <li> Fiscal budgeting knowledge</li> <li> Managerial aptitude</li> <li> Manufacturing and job costing experience</li> </ul> </td> <td class="field twocol_2" id="608681694SKC21"> <ul> <li> Proficient in outlook, excel, word</li> <li> Broad knowledge of office equipment </li> <li> Excellent computer skills</li> <li> Web Savvy</li> <li> Benefits and 401 k administration</li> <li> HR experience</li> <li> Pa Notary Public</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM608681695" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM608681695"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_608681695_1_395933465" style="padding-top:0px;"> <div class="field singlecolumn" id="608681695FRFM1"> <ul> <li> Increased efficiency and alleviated work loads by creating a new Excel financial recording system.</li> <li> Increased profit by working with vendors to reduce cost of goods Established new credit criteria for new accounts.</li> <li> Customize reports for individual businesses</li> <li> Track expenses and accounts receivable</li> <li> Reduce paper clutter, organize files</li> <li> Successfully worked through accounting system change over. Trained staff on Quickbooks </li> <li> Implemented on line services to improve efficiency</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR608681696" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR608681696"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608681696_1_575916558" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608681696JTIT1"> Construction Bookkeeper</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="608681696JSTD1"> 09/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="608681696EDDT1"> 12/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608681696COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="608681696JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608681696JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="608681696JDES1" itemprop="description"> Completed a temporary roll for a construction company located in Southern New Jersey. In this roll I cleaned up and organized the data that was and was not entered into Quickbooks, worked with Builder Trend to map information correctly in to Quickbooks. Entered all vendor bills and expenses and invoices   into Builder Trend for job costing, paid high volume of accounts payable. Balanced monthly bank statements and credit card accounts. Ran monthly reports in Builder's Trend and Quickbooks. Provided accountant with end of year information as requested.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608681696_2_395933466" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608681696JTIT2"> Bookkeeper</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="608681696JSTD2"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="608681696EDDT2"> 08/2016</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608681696COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="608681696JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608681696JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="608681696JDES2" itemprop="description"> <ul> <li> AR/ AP</li> <li> Payroll Administration</li> <li> Sales Tax Filings</li> <li> Monthly Financial Reports</li> <li> Construction Contracts</li> <li> Payment Applications</li> <li> Job Costing</li> <li> Insurance Certificates. </li> <li> Converted old accounting system to Quickbooks</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608681696_3_395933467" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608681696JTIT3"> Office Manager/Full Charge Bookkeeper</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="608681696JSTD3"> 08/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="608681696EDDT3"> 01/2015</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608681696COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="608681696JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608681696JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="608681696JDES3" itemprop="description"> <ul> <li> Maintenance Supply company with 6,000 customers and 30 vendors.</li> <li> Supervised office of 10 employees.</li> <li> Full charge processing of all accounts receivable and payable.</li> <li> Reconcile bank and credit card accounts .Record general ledger entries Establish customer credit lines and set up credit accounts with vendors Processed payroll Prepared federal and state tax returns Analyzing general ledger accounts to identify and resolve variances or unidentified items Prepare and post cash deposit to the AR system and generates supporting reports Review and post lock box and wire payments Process manual and recurring credit card payments, ACH payments, credit memos, charge backs, returns, bad checks, and check requests Research root causes of unidentified payments and perform adjustments Assisted in collection efforts.</li> <li> Did weekly Accounts Receivable Aging reports, mailed out reminders and made follow up phone calls Logged all results.</li> <li> Manage all petty cash and office supply expense accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608681696_4_395933468" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608681696JTIT4"> Bank Branch Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="608681696JSTD4"> 01/1990</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="608681696EDDT4"> 08/2003</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608681696COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="608681696JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608681696JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="608681696JDES4" itemprop="description"> <ul> <li> Total involvement with all customer service including problem solving, on the spot decision making, leading and motivating the team.</li> <li> Supervised eleven employees.</li> <li> Performed reviews, disciplinary reports, attendance and performance records.</li> <li> Increased sales by motivating sales team Maintained deposits over 30 million and loans over 10 million.</li> <li> Followed bank guidelines and regulations.</li> <li> Updated confidential employee banking information with accuracy and speed.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC608681697" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC608681697"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608681697_1_395933469" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="608681697DGRE1" itemprop="name"> High School Diploma</span> <span> :</span> <span class="programline" dependency="STUY" id="608681697STUY1"> </span> <span class="jobdates" id="608681697GRYR1"> 1985</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="608681697SCHO1" itemprop="name"> Mastbaum Area Vocational Tech</span> <span> - </span> <span class="joblocation jobcity" id="608681697SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="608681697SSTA1"> State</span> <span class="joblocation jobstate" id="608681697SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="608681697FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608681697_2_395933470" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="608681697DGRE2" itemprop="name"> Business Certifications Quickbooks Pro Advisor</span> <span class="programline" dependency="STUY" id="608681697STUY2"> </span> <span class="jobdates" id="608681697GRYR2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="608681697FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL608681698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL608681698"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608681698_1_395933471" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="608681698FRFM1"> <p align="LEFT"> Accounting, Accounts Receivable, administrative, Adobe software, AR, banking, billing, budgeting, Strong communication skills, credit, customer service, decision making, documentation, finance, financial reporting, general ledger, general ledger accounts, General ledger accounting, Managerial, office, payroll, problem solving, QuickBooks, Quickbooks Pro, Research, sales, tax, tax returns</p> </div> </div> </div> </div>
CONSTRUCTION