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comcastcares
Customer: https://t.co/cbUta8zb6G Support: If you're having speed issues I'd love to help out! Could you DM me your phone number and address?-JG Customer: 5413571985 but youre a vessel of their evil and really have no say in the actual continued speed of my internet. I want compensation. Support: For your safety, please delete your personal information and send it in a DM. -KB Support: Just checking in. Let us know when you're ready to continue. -KB Customer: 814 L St. Springfield Oregon 97477 Customer: Fail me and everyone in my house. YOUR SERVICE IS EMBARRASSING. I WANT A REFUND OR FASTER INTERNET. Customer: Congrats on your monopoly. Capitalist pigs. Customer: Dont contact me unless you plan to fix my problems. Ive got zero options except you. Customer: I pay you guys $70 a month to have my Netflix, hulu, skyrim... Whatever... Customer: My metro pcs cellphone internet (pay $50 for unlimited talk text and enpugh internet) has better streaming than the internet in my home. Support: Lydia, please delete your public posts with your phone # and address, and send that info to me via direct message for you security. - Kerry Support: Lydia, I would like to assist you in regards to your internet issues. Can you please DM me your account info, so that I can assist? - Kerry Customer: Kerry i told you i do not care. Your inability to solve my problem via public forum shows your lack of power. Customer: I want what I pay for. I have lived in other countries that had faster free internet. That was 2008 and that was Seoul, South Korea. Customer: Let me talk to someone who matters. Stop deflecting. Customer: Id rather discuss this on a public forum Customer: How good is your promise on good internet because ive never been impressed by you Customer: Let everyone know if you really do anything or just spout rhetoric Customer: What info do you need
f1a687b3adcca3d3b527ae08bf9820a0
GWRHelp
Customer: 0632 Didcot to Paddington is the wrong type of train again today. When will the normal hst return? Support: Hi Sam. This service will continue as a local train. From 18/09 0647 HST will operate. Apologies for any inconvenience. - Jordan Customer: Thanks - I think I can cope with being cramped for just 2 weeks - does gwr know what happens to this service under electrification/CR yet? Support: This is likely to be operated by a Class 387 Electric Train although no plan has be confirmed yet. - Jordan Customer: Isn't it about time that the new timetables are published so we can see how our journeys will be impacted? Support: Hi. They will be published on the timetable page soon. You can also check journeys here: https://t.co/nWtsIoe1eP. Lewis Customer: Thanks - are the January departure times on the journey checker final now or just provisional? Support: They are provisional at the moment. Our booking horizons can be found here which confirms the timetable: https://t.co/4BYUNd7mJY - Jordan
5910093e239fb10b36afc83ec09430cb
OPPOCareIN
Customer: Oppo A71 with 5.2-inch display and Android 7.1 Nougat launched : Price, specs and more https://t.co/UpiXTvV39g Customer: @135789 @OPPOCareIN @131023 when you will release update for oppo f1 plus. Highly disappointed. @300924 Support: plus. We would also like to inform you that we provide time to time OTA updates in our devices as per the requirement Rishi OPPO Care (2/2) Customer: @300923 Iam not even receiving colour os update too help mee plz https://t.co/L1rQvWQKox Support: @300923 Dear SRINIVAS, keep an eye on our social media pages. We'll announce it when ColorOS update is released for OPPO F1 Plus. Rishi OPPO Care Customer: @184184 Srinivas brother.. In logo ne bade wala chutiya kata hai humara F1 device outdated version android bech ke. Regret on my decsison now.. Customer: @300923 I did not receive any notification Customer: @OPPOCareIN Any update on naught release for oppo f1 plus. Support: your device from your nearest service centre. https://t.co/CV19z2qTA4 Rishi OPPO Care (3/3) Support: Dear SRINIVAS, latest ColorOS version of OPPO F1 plus is ColorOS 3.0 that your device has. We'll announce on our social pages (1/3) Support: when ColorOS update will launch for OPPO F1 plus. As we can see your device build number is not updated hence we request you to update (2/3) Customer: @OPPOCareIN What is latest colour OS update number Support: Hi S.Grover, keep an eye on our social media pages. We'll announce it when Android update is released for F1 Plus. Rishi OPPO Care Support: @300923 The latest ColorOS version for F1 Plus is X9009EX_11_A.28_170829 Pooja OPPO Care Customer: Expected timeline. Missing lots of features after having high end phone as well.. :( Customer: @300923 Iam not even getting colour os update too Support: There is no formal notice about same. Please stay tuned to our social pages for any recent updates. Rishi OPPO Care Support: @300923 We regret to inform you that there is no formal notice for the update in OPPO F1 Plus. Please stay tuned with us for further info. Pooja
a161f319a1bc3664a9a1b221384154e6
Uber_Support
Customer: We need your help as uber stopped my account for 1 years and nt providing the valid reason mails sent but no update rcvd from them Support: Hey, Kapil. A member of our team has been in touch through DM. Please follow up there to view our response. Customer: Still no help rcvd from uber Customer: Pls respond Customer: Still no update rcvd
b6d702007c86423f08c99858ce428a80
Safaricom_Care
Customer: kindly tell me how much one gets for savings 50k on an mshwari fixed lock account for 3 months. Support: Hi,with a 7% interest rate,you will earn kshs 3500 extra.^DN Customer: Thanks can you share the formulae used.. What about 200k for 3months Support: Regardless of the amount find the information here https://t.co/IHENlmKs6l . ^MU Customer: Already checked that.. Kindly just answer the question on 200k for 3months.. Support: That's Ksh/-14000. ^PW Customer: @Safaricom_Care today exactly 1month since I saved 200k with ur mshwari lock saving 4 3months my blc is 201,010.68 and not 203,500.. Support: M-Shwari lock interest(7%p.a) is earned daily but paid out on the Lock Savings maturity date or upon withdrawal ( break lock ).^KC Customer: Since now that is the balance at maturity date 06/12/17,will I be getting 214,000 you promised? Support: Hey Benson, remember the interest is paid out quarterly. You will get what will be arrived at, after maturity.^LA Customer: @Safaricom_Care Please check our early conversation from September you said an extra 14k for 3months . Did you lie so that I save my 200k
c12ee3347692788b2909a1e61012cfdf
OPPOCareIN
Customer: Looking for some sponsors for my college tech fest.(UPES DEHRADUN) Who should I contct in your company for the same? @166145 Support: Thank you for reaching out to us. Kindly share your query at "__email__". Rishi OPPO Care Customer: No reply from your team.. nearly a month now from our team’s mail Support: Dear Anshul, our team will get back to you as per the requirement. Rishi OPPO Care Customer: No response till now Support: As informed you earlier our team will get back to you as per the requirement. Rishi
01a0683665f38d8e5e567b3b15ca98bf
GloCare
Customer: a feast for glo collecting tat funds as if I don't know wat to do wit money please delete all unnecessary things I didnt subscribe Support: Good evening Solomon. May we have your cellphone number to run a check on your line? FA Customer: 08070635658 Support: May We know when the deduction was made and how much?EE
1957c5925479037bb49e9f4bb9e118bd
AmazonHelp
Customer: 次の商品を購入しました:モバイルコンピューティング推進コンソーシアム 『モバイルシステム技術テキスト 第7版 MCPC モバイルシステム技術検定試験2級対応』 via @116313 https://t.co/c9CUp4NWjJ Customer: 合格したぞー Support: オメデト♪ (○´・∀・)o<・。:*゚;+. パ-ン!! 合格されたんですね~~!!!!!!スゴイですね!!! Amazonから喜びの舞を。。。。↓↓ ☆☆☆━━ヽ(・∀・)ノ━(∀・ノ)━(・ノ )━ヽ( )ノ━( ヽ・)━(ヽ・∀)━ヽ(・∀・)ノ━☆☆☆TY
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Uber_Support
Customer: Booked on 22/9, driver didn't stop trip at destination. Rated 1, still no action from Uber on refund. No place to report these Support: Hey, Manish. Send us a message via https://t.co/Lfmkvg4RDT and a member of our team will follow up as soon as possible. Customer: Required information provided. Let me know if more details required. Customer: Still waiting for appropriate action/refund for extra charge. Already provided all details. Did not expect this from Uber. Support: Hi, Manish. Our team has just sent a message to the "Help" section of the app, please follow up with us there. Customer: Responded to mail similar to previous instances. This time, I do expect a positive response. Support: Hello! Thanks for your patience. Please check your DM ( direct messages) for our reply.
891e64f9ea259b83544045b5fc810e93
ATVIAssist
Customer: why the connection problems over the last few days Support: Hey there, what game are you having this trouble with? What platform are you on? Are you gaming on a wired connection? ^FB Customer: Mw3 Support: Please try playing on a wired connection. Also please run an internet connection test on your console & provide me with... ^FB Customer: Why all this when I told you it's got a strong signal I don't have the cable to do this. Stop making excuses it's started 3 days ago. Support: When you're ready to continue troubleshooting, just send over the requested info, and we'll be more than happy to continue. ^FB Customer: https://t.co/XwwmYVUbSO Support: Thanks for the screenshot. Your upload is below the minimum requirement, please contact your ISP for assistance. ^FB Customer: I just deranked in mw3 ps3 for the 30th time when are you going to do something about this.Do something about these hackers, this is bull
d094c74c3a0e106d099c7143b284ac5d
AmericanAir
Customer: Hey @AmericanAir, this remodeled @19396 at ORD, concourse H rocks! Can I get a sneak peak of that Flagship Lounge on floor two? 😉 https://t.co/1pFr2ircof Support: We're so glad you're liking the new Club at Chicago, Mike! Customer: 😀 service has been great too. ... so no sneak peek then? 🤣 Support: We like the suspense, Mike! You'll get to see it real soon. Customer: You were right! Great experience so far. https://t.co/CsYrI7jyz2 Support: We're so jealous that you got to visit the Flagship Lounge and it's just the beginning to a terrific European trip!
577b7ada37195e939998b9734079938f
Safaricom_Care
Customer: Hi, my dad on Saturday used a wrong agent no. to withdraw kindly assist. trans no. LI232Y49Z9. his no. 0722468511 Support: Hi, we have raised the issue under ticket number 1-CWKJM4P and will advise in 24 hours.^SB Customer: thanks. Customer: No reply yet on this. my no. 0724010547 my dads no. 0722468511 Support: Apologies for that James, we are still following up with the reversal and shall send a notification once it is completed. ^SG Customer: waiting Customer: This issue is still pending and no assistance has been accorded to the customer, Kindly assist its now 2 weeks since when it was reported. Support: Hi, we are following up the issue and will update the sender via SMS once resolved.Our apologies for delayed resolved.^KF Customer: Hi, any progress even after more than 3 weeks? Support: Hey James, apologies for the delay. We are still following up on the reversal request, we will update you once done.^AW Customer: Hi, its more than a month now and am yet to be sorted, any challenges in cancelling the transaction?@119433 Support: @119433 Hi,apologies for the delay,we will contact you for more on this.^EO Customer: @119433 Am waiting. Support: @119433 We are still following up on the issue. ^KT Customer: @119433 your TAT is becoming poor. Its more than 1 month and you have not been able to reverse it.promises of we are sorting will not help. Customer: @119433 Hi James,kindly check DM.^UA Customer: @119433 shared on DM Customer: @119433 We have responded.^UA Customer: @119433 Why is your customer service so POOR? a single request becomes a trail of fake promises. a day will come Nakumatt was on top. Support: Hello.We have advised Mr.Ben on call.We are working on a resolution.^GW @119433
8e19ad7df3784147ea4c8cd32dd89155
AskDSC
Customer: Looks like I have gone to war. @122358 I keep cutting my nose while shaving. My aim is… https://t.co/IIiWAiVtmr Support: Sorry to see that. DM us your email/shipping address, we'll help you out. https://t.co/viHbnoBgMT
96acb459a8f402b43815b5dc12c3a2f8
GloCare
Customer: i want to confirm this contact if its a glo number0805 449 3367 Support: Good evening Tobi. The number is a Glo number. FA Customer: pls i want to remove a no. From glo gifting how do i do that Support: Hello Tobi, you can remove shared number ( not gifting) Dial *127*02*[friend’s number]# OR Send “Remove [friend’s number]” to 127. SO
b8ee7af97ec918e5355be59ceaa54eb2
AskLyft
Customer: Still not getting @Delta Skymiles for @115879 rides . . . Support: We see that your app is properly connected to your Delta account. Check out https://t.co/QeUL2If0XY to get in touch with Delta, Customer: I've been trying to get help from @Delta all day and have gotten absolutely nowhere with them. Support: Hi. One of our Specialists is looking into this. Let us know if we can help with anything else. Customer: Hey, any update on this (cc @Delta)? Thanks. Support: Hey there! Our Engineering Team is still working on resolving this issue. We apologize for this inconvenience. Customer: Got it, thanks for the update! cc @Delta Customer: @Delta No update yet? @AskLyft @delta Customer: @Delta Hi, @AskLyft, @Delta--Still looking for help with this. Have you all abandoned this like you did Kline early August? Support: We don't have an update at this time, Mike, but we'll be sure to let you know as soon as we do! Customer: Sorry to be a pest @AskLyft @Delta, but I first pointed out this problem in early August and still have no answer. Any ETA? Support: We assure you that our team is looking into this, and will reach out to you as soon as we have more information. Thanks for your patience! Customer: Still no update? Problem has been reported for over 2 months now and I am losing out on a lot of miles. Will you compensate? Customer: Guess not. Want my business instead, @115873? Customer: Guess not. Want my business instead @Uber_Support ? Customer: Does @AskLyft have any intention of ever getting back to me, or have you just decided to abandon this issue? Support: We are so sorry you are frustrated. We will let you know via email with any updates. We appreciate your patience. Customer: Any ETA at all? I have been waiting months here. Customer: Again, any estimate as to when you will get around to me? And are you going to replace/compensate for all of the lost miles? Do you have my actual email address? Support: Hey there! Please reach out to our Tech Team at https://t.co/2uQHq3kbbz for updates on this issue. Customer: You previously told me you would reach out to me. Now I need to ignore that advice and reach out to you again via another resource? Please provide clear instructions. Support: For your own peace of mind, you can also reach out to our team via the link previously provided, and they may be able to give you further details about the issue. Thank you for your continued patience! Support: To be transparent, this is an issue that our Engineering team is still actively working on. You have not received an update because they are still working to resolve this. As soon as this is resolved, you will receive more information. Customer: Got it. Thank you. Support: You're welcome!
3207211c39b9d492be097513f2593b19
airtel_care
Customer: Visit any Airtel shop to get started. #TrulyUnlimited https://t.co/KF3Zbhn9LS Customer: hello may I know if all ur data bundle are auto-renual Support: Hello, kindly dial *141# or go to https://t.co/GIIWTjLZoi to select your preferred data/android/BB bundle. Thank you. Customer: OK thank for the response Support: Hello @318794, we've got you covered.
20ab4eb5e505267e8d50857fd358cdcb
HotelTonightCX
Customer: @HotelTonightCX I need assistance re: a credit on my account (for past big booking error) that's gone missing from the app. Support: Pls call 800-995-6698 so we can review!!
9c55c180da7b0f1848aba616ffa7cdc6
British_Airways
Support: We take a look at how our team are tracking #irma. For up to date Caribbean and Florida travel information visit https://t.co/3BTHZMfTCh https://t.co/ukkSj4gttX
85922fd324e6476c0cf306898a61f3e2
AmazonHelp
Customer: Never Settle is more than just a mere phrase. It's a lifestyle. It's our way of life! Follow us and become a part of the #NeverSettle crew! https://t.co/Z8A4eae1aK Customer: @AmazonHelp @115850 has not yet deliver my 5 yet It's out of the estimated time now Support: Sorry for the delay. Could you please contact us here : https://t.co/2t6DQoUmNZ so that we can take necessary actions. ^PR Customer: Get me.my fone Amazonians....your really pissing me off Customer: How many times should I keep doing this?!?!??? Support: Please drop in your details here: https://t.co/GIJyeYqKE0. We’ll sort this for you. 2/2 ^SB Support: I’m sorry about the delay in delivering your order. We would like to have a closer look into it. 1/2 ^SB
92d478fa4b4a1dbc08e41222ad16053e
AmazonHelp
Customer: bonjour excuser sur vos comics quand il est mit broché est il vreiment broché ? car il n'existe pas en broché normalement MERCI Support: Merci de nous communiquer le lien vers la page du livre afin que je puisse vérifier pour vous ^BR Customer: https://t.co/T9SfAttlCSÅMÅZÕÑ&qid=1504761664&sr=8-1&pi=AC_SX236_SY340_QL65&keywords=batman+tome+8&dpPl=1&dpID=51Au4xjemzL&ref=plSrch Support: Merci pour ces détails, j'ai transmis votre remarque au service concerné. ^YL Customer: Merciiii Support: À votre service Customer: Ré avec vous une réponse ? Support: Nous n'avons pas d'informations pour le moment. ^SM Customer: je vous remiercie pour votre réactivité Support: Je vous remercie pour votre confiance et bonne soirée à vous ! ^AR Customer: vous ete un robot ? ou vosu ne comprenez pas l'ironie ? cela fait maintenat 15 jour que j'ai poser ma question Support: L'information a déjà été transmise au service en question afin qu'ils fassent le nécessaire ! ^AR Customer: votre service d'aide est vreiment mauvais... Support: Je comprends parfaitement votre réaction vis-à-vis de ce délai et vous prie de nous en excuser, certains cas nécessitent un 1/2 Customer: avez vous une putain de reponse PUTAIN Support: Désolée pour la réponse tardive, je viens de recevoir une photo réelle de l’article de notre dépôt que je partage avec vous. ^MA https://t.co/EFm94XQ7Bq Customer: Merci Support: À votre service :) Customer: Cependant réponse très lente.... Support: Cela correspond au temps d'attente de la confirmation de notre dépôt. Merci de votre compréhension. ^SA
be9d1aa407cb6ccd10eabe62e76f7959
UPSHelp
Customer: UPS is hiring Part-time Package Handlers in Indianapolis, IN. Learn more & apply today https://t.co/Yj27NivIu6 https://t.co/6BFSIsvGx6 Customer: These the same workers you let open packages and steal my lost wallet someone was nice enough to return? @115817 Support: Is there something that I can assist you with? If so, please provide the details via a DM. Thank you. ^KD https://t.co/wKJHDXWGRQ Customer: No it's fine. I already know how this goes. You'll just waste more of my time and act like you didn't steal from me.
87dbab5fc707eea1f9f0d594006c359c
MicrosoftHelps
Customer: I get this error message when trying to sync a sharepoint library. I have the new app but still get this message! https://t.co/0okzyPh1yK Customer: Any help @MicrosoftHelps please? Support: Hello, Kenny. Let's connect you over to the right support. We suggest that you send a message to @OfficeSupport for further help. Support: @163732 We’re here to help, Kenny. Please follow us so we can work this out with you via DM.
3dafa2acd13ad0774d0c6621e38fc941
marksandspencer
Customer: why don't you have other colour for your tall 'loft' planter and never any short loft planters in stock anymore 🙁I neeeed 1 Support: It is just the green shade we sell, but we've let our team know you'd like to see more colour options and sizes in future :) Customer: I know someone who has a sort of peach shade- not sure when she bought it but I'd really like one, the green is too 'retro' for me Support: We're not currently selling this shade, but we have fed your suggestion back to the team. Thanks
2841571420c1b2e34008e801297ce519
sprintcare
Customer: .@115714 is waiving fees for calls/SMS to/from these Caribbean locations in #Irma’s path. Stay safe & connected. https://t.co/YbqFgaN8jl https://t.co/qbrVzfqCQp Customer: @sprintcare @115714 Only they didn't. I've just switched to Verizon and this is partially to blame. Also, you customer service doesn't seem to know the definition of "Proactive". Customer: @sprintcare @115714 WOW - and they refused to let me speak to a manger when complaining about this. @115725 is my new friend Support: Thank you for reaching out to us. We will have an analyst contact you shortly. Team @116447
66fe166a2f7429a4a8d648e2f1763bed
comcastcares
Customer: As prep for #Irma2017 Xfinity WiFi hotspots in FL are open to all for free thru 9/15. See https://t.co/Cc9liVkL2Z for locations. https://t.co/ybaqJEAtWk Customer: @116136 W/o service for 5 weeks following Hurricane Irma. #comcastsucks Support: Gena, I'd love to see what I can do for you. Can you please send me a private message with your service address? - DS
27bd353ad25183ec0cd7c42f6c041ecb
ATT
Customer: Funny! Uncle @6860 came by last night. Had the girls LOLing so hard! #OutDaughtered #drakeshake https://t.co/cT2wdHaoV2 https://t.co/hHWIwpHa8V Customer: My number One. #OutDaughtered https://t.co/TESBPW9C4z Customer: That episode was nothing compared to the disaster that happened in the twins' room Saturday morning. #walltowallpoop 💩💩 #OutDaughtered https://t.co/Nbf6u2jUYt Customer: We will just have to wait and see! 🤞🏼😉 #OutDaughtered https://t.co/rfdXdjxmZo Customer: From @34629 ! We looooove our pillowsac! #OutDaughtered https://t.co/MoeASBNKn7 Customer: Congrats on figuring it out! 👍🏼😎 #OutDaughtered https://t.co/Y3iIQfX8oH Customer: When you have to do a full on investigation to find the whereabouts of Hazel's Glasses. Rolling back all the cameras...🙄 #OutDaughtered Customer: Man my October is filling up... East coast twice, west coast and a trip out of the country. Exciting things in the works! #OutDaughtered Customer: Changed 3 diapers before leaving for the gym at 5am. Apparently, ur only cool if you pee yo pants. #billymadison #dadlife #OutDaughtered https://t.co/Z7CyC9iOSl Customer: Well that’s pretty cool. We are a household name! 😃 #OutDaughtered https://t.co/zC0gDjDdxA Customer: Please don’t try to bring this into a speaking engagement about supporting families of infants in the NICU. #OutDaughtered https://t.co/dshXGG3AIG Customer: Now that’s pretty cool. 😎 #OutDaughtered https://t.co/oBzHa7ojd0 Customer: Deeply saddened after waking up to find out about Las Vegas this morning. Prayers for everyone affected by this tragedy. Customer: These are just fun clips of unseen footage that was really cute stuff, so they made mini episodes around them. #OutDaughtered https://t.co/39VGyiA3DA Customer: Heading to @56231 It’s been too long. #OutDaughtered Customer: Great WIN @118308 ! We had to win away if we are gonna win it all! Now bring it home and end this in houston! #WorldSeries #EARNHISTORY Customer: Another iPhone preorder... @att once again has the worst system in place. Can’t even log into my account. Customer: @ATT Just get an Android, far superior ;) Customer: @ATT I’m not even going to get in to that pointless debate. Every device in our home is Apple. Plus you have those ugly green text boxes... Support: Hi Adam, we'd like to look into this for you! Please DM us your contact info and account number. Thank you!
573c05e88d3ad981bfb041a5ede967c2
OfficeSupport
Customer: Hey Office, OWA has not been loading @ UW Madison for about an hour - https://t.co/IunIX2Prw3 Support: Sorry to hear that. Please follow us so we can gather more info about this via DM.
26a8eceb314d90d4fd4084eb47619299
UPSHelp
Customer: Please educate your drivers on the back country postal hours. I am sick of not getting my packages on time with the SurePost servc Support: UPS transfers Sure Post package to a Main USPS office, who then sorts to the smaller offices for delivery. ^WS Customer: This I know. What is not done is the drivers are not informed of the rural post office hours, so they do not plan accordingly to deliver. I never get my packages. Our post office is only open 11:45 a to 3 p. Dulzura PO Support: We are happy to look into this. Please DM the tracking, phone number & delivery address so we can review what options we have for you. ^SE https://t.co/wKJHDXWGRQ
9a253bfa55022bc2422f51da0281d375
AmazonHelp
Customer: Social media is surely more responsive than call centres.Thankyou @AmazonHelp Twitter handling team. https://t.co/uO7jKiqpKs Customer: Sorry but this tweet went in as excitement of seeing inventory back online.Yes my products are still missing. Support: I'm sorry about the hassle. Please share your details here: https://t.co/GIJyeYqKE0, and we'll reach out to you soon. ^MA Customer: CASE 3879413782 ref: lavanya B. Pls follow up. The address is well marked on google to be missed.Inventory not back.Pls update once in 48hrs Customer: Can you pls follow up with my series of tweets herein ? Support: Have you filled the same details here: https://t.co/GIJyeY99fq? Please confirm. ^MJ Support: -your details through the secured link provided earlier, appreciate your understanding. (2/2)^GU Support: We will be able to follow up with your tweets but to assist you and access your account we need you to provide (1/2)^GU Customer: Yes and got call and email revert too Customer: I have given my details endlessly literally fed up for 4 mnths followup and u begin with step 1 ?really ? Support: Awesome! Thanks for confirming. Do let us know if you would need any further assistance and we'll be happy to help. ^PB Support: Sorry for the trouble. Kindly please drop in your details in the link mentioned above for further assistance. ^GU Customer: Lavanya b Customer: My inventory is still missing could you have the same person call me bk please Customer: Yes will take that effort one last time Support: Please revert to the email you've received from us and we'll check this. ^HN Support: Appreciate your understanding. We'll work on your details once received and will get back to you with an update. ^OS Customer: https://t.co/mdYRUdTgSr Customer: Have replied. Pls look into it. The matter reaches different hands to no solution. Customer: Just a link to my 1st tweet. 21 aug and we are at 10th oct today. Support: Thanks for confirming that you have reverted to our email. We'll check and get back to you on this accordingly. ^AB Support: For any further queries please reply back to us through that mail and we will get back to you soon. (2/2)^GU Support: Sorry for the delay. Please check your mail box for a mail from our team with a solution of your issue. (1/2)^GU Customer: Thats kind but endless emails/calls/ tweets etc is not what i can cope with for over 4 months.pls figure how can sort at the earliest Support: I understand how tiresome this can be. However, kindly check your correspondence and revert, we'll look into it further. ^EM Customer: My next project dated 18th will get cancelled too. Need a quick followup pls. 4 mnths 4 projects lost. Cannot afford more. REQ Customer: 2nd email reply sent Support: We've escalated your details to the concerned team. Our team will get back to you via email. ^HK Support: We will check and connect with you accordingly. ^RW Customer: Simlar tweet from u on 30th aug. Customer: https://t.co/Fh4HF9z3Cf Customer: Whats the delay in locating my inventory and sending me My owned stuff back ?am not asking for a favour Customer: Again full week no follow up. Am I supposed to let time pass even further.it's been 4 https://t.co/E27BKg57V7 shld hv made ur responses btr Customer: Surely one polite reply from u passes another 3 days followed up by email to pass few weeks and a phonecall there goes 1 month exactly? Support: We'd like to have a look. Please reply to our email correspondence with further query on this and we'll be happy to help ^AB Customer: Endless replies from either ends hv been happening last 4 months.u need another reply ?? Customer: Replied Support: Thanks, we'll check and get back to you at the earliest. ^PS Customer: Please read the series of tweets and note. There has been no follow up Support: Apologies for the stretch. Please respond to the email sent by our team and we'll get back to you soon.^SU Customer: How many replies are needed as a pattern. Am following up 4 mnths nw Customer: I did. Please arrange a call back. Support: Thank you. We'll check and connect with you at the earliest. ^NR Customer: By follow up i dont mean just a bookish email reply. I need the final result/outcome on this issue pls. Support: I understand your concern. As informed earlier, please respond to the same email and we'll look into this. ^MK Customer: Done. Pls make sure a conclusion is met afyer this reply Support: If you've responded to our email, we'll look into it and get back to you with an update. ^SQ Customer: Hi over 4 days to no reply to our email. Support: (2/2) We'll not be able to offer further insight on this. ^HK Support: We've forwarded your details to our team and they'll reach out to you with an update. (1/2) ^HK Customer: Basically tweeting is pointless ? Customer: Pls see that a decision is reached soon Support: We'll certainly ensure that the issue is resolved and closed at the earliest. ^AP Customer: Sounds good. Many charity events hv been cancelled/ delayed due to this issue. Also im moving to usa for study. So please hurry
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VirginTrains
Customer: really disappointed with the new west coast app. Appears an internet connection is req'd to use m-tickets #stepbackward Support: Hi Tom, I'm afraid we are experiencing some issues with the app update unfortunately but we're working to resolve these asap ^HP Customer: Shall I get paper tickets for the time being or are processes being put in place for those with m-tickets on the new app that don't work? Support: We will accept booking confirmation emails for those who are unable to show tickets on the app due to this issue ^HP Customer: @536719 @71337 Customer: Have you advised your ticket barrier operatives of this? Had a bad experience today whereby I almost missed a train due to the app not working and the barrier operator not letting me through. Sort this app out...you’ve had months!!
c0800387fd99d8508e862b146a8bc938
AppleSupport
Customer: Join us September 12 at 10am PT to watch the #AppleEvent live at https://t.co/xi6CRXgQPH. Retweet for updates from @115858. https://t.co/QYyd7HNoGL Customer: I have hearing loss in 1 ear. Absurdly, the L/R vol adjust in settings snaps to = when I'm close to the center at all, fix this plz. Customer: @115858 I can't wait!!! My iPhone 6s32gig is so broken lol 😂!! And I hate that I can't multitask with @115714 definitely switching to @ATT Support: We're happy to help. What device are you using? Let us know to continue. Support: You are always welcome to use your iphone's wifi calling capabilities.. Customer: iPhone 5S and iPod touch of same generation. Customer: Naw that’s second grade service... got to move on... plus your call center people are shitty... Support: Thanks for the update. Reach us via DM to continue. https://t.co/GDrqU22YpT Customer: So this issue hasn’t been fixed in any of the ios11 upgrades, and now you guys have made it impossible to play albums without shuffle.
893f41661e88798e652568b9bbdf802e
AmazonHelp
Customer: Having some serious issues with a high rated independent seller, extremely unsatisfactory Support: I'm sorry for the trouble with a Seller. Without providing any account info, can you tell us a bit more about what happened? ^AG Customer: The seller had asked us to return a product that was broken in transit, once it was shipped he stopped replying to emails Support: Oh no! How long has it been since you sent the last message? We do have to give them 48 hours to respond. ^NM Customer: All my problems where solved peacefully dont worry Support: That's great, Senan! We're always here if you need us! ^FR
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Customer: this arbitrary deductions are funny at all. No matter how small the amount might be, shortchanging a customer is fraud simple
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ATVIAssist
Customer: @ATVIAssist @117014 GameStop refuses to issue me a new code since the one I purchased has already been redeemed. Help. Customer: @ATVIAssist @117014 I can't get a refund, I can't get a new code from them because the code has already been verified and redeemed. Customer: @ATVIAssist @117014 All 3 of you have already stated one way or another that you can do nothing and to contact other people who can do nothing. Customer: @ATVIAssist @117014 I will provide all details necessary. I'm a long time Bungie fan. I even have a Bungie tattoo. Don't ruin this now. Please help me. Customer: @ATVIAssist @117014 I don't know what else to say without being mean. Also @AskPlayStation is the channel I meant to get involved in this. Customer: @ATVIAssist @AskPlayStation I need a new Destiny 2 Digital Deluxe Edition Code. GameStop won't refund it, GameStop says you guys are the problem. Someone fix this. Customer: @ATVIAssist @AskPlayStation I've received nothing but the run around since 10AM. GameStop says contact you. You all say contact GameStop or each other. Support: Hi Mike, Destiny support is handled by Bungie directly, please see https://t.co/J8BYktoppF Thanks ^NM Customer: Bungie won’t refund me either. They state this on their website. Please continue to work with me on case: 07393602. Support: Hey Mike, if you´re still having issues with the refund, shoot a DM so I can explain you the situation. Have a good one! :) ^MH
be1f17ecf3a334aaa6e08085603c76df
AskPlayStation
Customer: or @117014 my capture gallery feature is currently giving me an error code. Please fix. #Help Support: Sorry for the inconvenience. Please let us know the error code that you see. Customer: https://t.co/KlCgwJcgaB Support: Unfortunately, we are unable to view the attachment. Can you provide us with more information regarding your issue? Customer: a screenshot straight from my PS4. Or are you gonna deny me service? Error (WS-37303-6) https://t.co/PPlDOd8Fx5 Customer: @AskPlayStation I found deleting the app and downloading again worked for me Customer: @AskPlayStation No it doesn’t. Deleting a baked in app from default such as the Capture Gallery is not what works. A system refresh maybe. A reboot, possibly. But deleting the app, 🤔 yeah no. Customer: @AskPlayStation Ok dude. All I know is, I solved the problem for me. Customer: @AskPlayStation Ok. I’m glad it worked for you.
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TfL
Customer: .@tfl The TFL #oystercard iPhone app is here at last and it's brilliant! https://t.co/L56xzf219v https://t.co/gyBBBaOttf Support: Thanks Leke. We're constantly looking at ways to improve the app as well ^Marc
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AskeBay
Customer: ...I have to do it myself manually. I'm using latest Firefox (55.0.3), all NoScript and uBlock Origin turned off, no joy. HELP! (2) Support: Let's take a look there. Can I ask you to DM us your email address, full name and registered postal code and the steps.^CM Customer: Sorry, mate, it was an https://t.co/D8j9os0HsO cookie that was causing trouble, so I just blocked it and problem solved. Thanks anyway! Support: Glad you got it sorted! Let us know if we can help with anything else! ^CR
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Ask_Spectrum
Customer: Can I fucking understand why other users of charter in my area are having no problems with your service, but I am? Support: Our apologies for any frustrations or inconvenience Jake. Is there anything we may be able to assist with? ^AP . Customer: https://t.co/YO1tVaJw9l Support: Down Detector is not affiliated with Spectrum nor does it represent accurate data. If you'd like us to take a loo... https://t.co/Cpmkdad15h Customer: @226475 But your service still doesn’t work. Focus on fixing the problem and not tweeting about Down Detector. What’s the ETA?
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Delta
Customer: I've been on hold for 45 minutes on the skymiles 800 number line. I am now remebering why i quit flying @delta several years ago! Support: Hello. Sorry for the delay. If you are still needing assistance, let us know. *ARD Customer: no thanks Support: ...Leadership Team so that every customer will have a pleasant experience traveling with us. *AJZ 4/4 Support: ...are grateful you've taken the time to share. It helps us to be better. I will forward every concern you address today to our... 3/4 Support: ...we strive always to provide exceptional customer service; we must do better. We appreciate your constructive feedback, and we... 2/4 Support: I am so sorry to hear that this has been your experience while traveling with us. It is disappointing to hear that we let you down as... 1/4 Customer: Thank you Support: Our pleasure. *ALY
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HotelTonightCX
Customer: help! I made a reservation because of hurricane Irma and that area is a threat too. Can I get my money back? Support: Pls call 800-995-6698 and we can review!!
d750925864e41449fff29b3196c2a822
SouthwestAir
Support: After #Harvey, many existing shelter animals in affected areas had to be moved to other cities to make room for pets of displaced families. https://t.co/3EzQ5SjGPB Support: The people of @329294 stepped up to take in these pets that were relocated to different shelters, but they needed a ride to San Diego. https://t.co/qpBjWanIN6 Support: Yesterday, we had the opportunity to fly 64 cats & dogs from Austin to @329294 in San Diego, to help them find a forever home. https://t.co/NSmYoWExxD Customer: @329294 Just saw a piece on this on Bored Panda & rushed over 2 send belated ❤️❤️❤️! What a wonderful thing! Support: Thank you Rosa! Our furry friends need love too! We're glad we were able to help! ^SO Customer: @SouthwestAir Aw, thanks Rosa!!
d7a03dd2c6ce4e2bc962df6cffbf6166
HotelTonightCX
Customer: how exactly are you supposed to get a hold of customer service? I have literally been on hold all day #wtf Support: Tatiana, I'm sorry if there were longer waits. Pls let us know if there's anything we can do to help! Support: Given the situation in FL, there's a higher call volume. I'm sorry for the delay. We're available 24/7 via email/chat/phone!!
cf3f699ec04c91edda9b8367443742f8
HotelTonightCX
Customer: literally the worst, I've spent so much money on this app and if expect more of a response & service Support: Pls DM us your information. Happy to take your request from here: https://t.co/jYAehWk8BH Support: Given the situation in FL, there's a higher call volume. I'm sorry for the delay. We're available 24/7 via email/chat/phone!!
3c28efe497c8bbc3c3c34cf46d32986d
HotelTonightCX
Customer: been calling all day, every 30 min... always "experiencing high call volume"... sent emails to 24/7 line & STILL no response Support: Given the situation in FL, there's a higher call volume. I'm sorry for the delay. We're available 24/7 via email/chat/phone!!
773c5050a5ef7c471648712453af2131
HotelTonightCX
Customer: how the hell are you award winning customer service?! this is a joke Support: I'm sorry you're unhappy with our service. Could you pls call 800-995-6698 for us to review your situation!! Thank you!!
a5deaec23047a370f2139502c18d2b35
YahooCare
Customer: unable to search calendar. unable to change date range. Support: Testing the calendar I see that everything is working properly. Customer: On my end, calendar does NOT work properly, hasn't for some time. can only search btwn Mar 2017 & Mar 2018. I can't change the search dates. Support: Hi there, does this occur in every web browser? https://t.co/xN4MsDbN29 Customer: Yes, but not in my other Yahoo accounts. Only frietag@yahoo has this problem, but it is the calendar i use. Support: I checked out the calendar for that account and it seems to be up and running now. If needed, I would try clearing the cache in your browser and using a supported web browser like Firefox or Chrome. https://t.co/y1mCalf6rA https://t.co/H14EdqDLk8
6a74872736c9f978b9fe57a7866af2ee
HotelTonightCX
Customer: help! My #irma hotel may be evacuated. Can I get my money back to book in another city? Support: Oh no! Pls call 800-995-6698 and we're happy to review!!
848b45aa4494500c2d3ec6b5058bbad0
AskPlayStation
Customer: ESTOU COM UM PROBLEMA Q SEMPRE QNDO VOU COMPRAR PSPLUS APARECE Q O CARTÃO ESTA INVALIDO MAS ESTA TUDO CERTO E N SEI OQ EU FAÇO Customer: @121984 to na mesma.... pelo visto nao querem dinheiro Support: Boa tarde Vini! Tente remover o cartão de credito e após isso adicioná-lo seguindo os passos do link: https://t.co/4ptdjlrpu3 Customer: Ja fiz, a PSN aceita meu cartao, realiza o debito teste de R$1,00 (recebo por sms do meu banco), porem na hora da compra, informa que o cartao esta expirado. Como pode estar expirado se o teste deu certo?
99768265c56ec7b17fb4423faaa26c63
Postmates_Help
Customer: Install now and get $100 in delivery fee 💰 with code TWTR720 🙌🏽 (Credit expires in 7 days. New customers only.) https://t.co/bkM5VzALZT Customer: Y’all got postmates in Jackson, MS yet? Support: @116057 Not just yet! Hopefully we will be there soon. Customer: @205387 @116057 I love how y'all ignored the public opinion tweets and responded only to this one. Very professional
f238d22e238c05a84067cda499d133e9
Postmates_Help
Customer: Install now and get $100 in delivery fee 💰 with code TWTR720 🙌🏽 (Credit expires in 7 days. New customers only.) https://t.co/F68SiMfG6o Customer: Is this just in delivery fees only or does the 100 go towards the entire order? Customer: where are those chicken tenders from !!! please Customer: Don’t use this app they’re thieves Support: It's $100 in delivery fee credit for 7 days. It's a chance for new customer to try out our service without paying delivery fees. Customer: with all due respect friends i need! answers Support: Hey there! If you had any issues, please DM your account email address! Customer: @179368 Wish they offered this when I signed up 😒 Customer: @179368 So after 7 days I will still have the 100 if I didn’t use it right?? Support: @116057 Oh hey! Pretty sure they are fish and chips. Support: Hi! The delivery fee credit expires 7 days after it has been applied to your account. Customer: @188099 @116057 Ur pretty sure?? Customer: @Postmates_Help @116057 exactly, faith! where is the confidence? where’s the professionalism? i need answers Customer: @188100 @Postmates_Help @116057 It is fish and chips , that's tartar sauce and not ranch Customer: @188099 @188100 @Postmates_Help @116057 I thought it was couch. Customer: @188101 @188099 @Postmates_Help @116057 Wtf is couch Customer: @188101 @188099 @Postmates_Help @116057 Sorry conch
78ec4da1ff1ea64f155d53e84a1f2728
AskRobinhood
Customer: When will you guys be available in Canada? #CAD Support: Hey! No ETA for when that will be available! Customer: Aww! Hopefully you guys will have the Canadian Platform soon.
4055d7ef4c6558954e1cb5daca9eac8a
OfficeSupport
Customer: @76819 Received "500 Internal Server Error" then maintenance message. Multiple tenants. What's going on? https://t.co/nScErj3JF4 Customer: Sorry to hear that you are having trouble. Could you Direct Message us so we can gather a few details? ^TM Customer: @163725 Same here!!! Your name servers seem to the problem and your Indian support ask me stupid questions the hole night. Support: Hi, Cord. Are you still encountering errors accessing the SharePoint site? We'd like to help.
e76b99fcc8305050dfae321ef6bcffec
SpotifyCares
Customer: why is ur app tweaking out so hard Support: Hey! Can you tell us more about what's happening? What device, operating system, and Spotify version are you using? /AY Customer: Hi hello Spotify cares mine is still pausing and playing as well as changing songs Support: Hey there! Can you DM us your account's email address and username? We'll take a look backstage /MX https://t.co/ldFdZRiNAt Customer: Nothing will get deleted or have to change will it? (Just curious) Support: Nope! We'll just take a look under the hood. As soon as you're ready, just DM us your account's email address. We'll be right here /RA https://t.co/ldFdZRiNAt
c591c510790784b1f55a7dc95cd638cd
comcastcares
Customer: #Comcast #Xfinity You suck! You kiss ass to new customers only and screw over long time customers. All I did was move. Customer: #Comcast #Xfinity I take it back. I had a home security issue today & I am 2125 miles from home MAURNICE#5215 Just took you off my shit list Support: Hello, We are able to look into your home security. Please send us a DM with your phone number, address and name for assistance. -AC Customer: Just like when I call. NO ONE LISTENS! In this case, reads. I said "MAURNICE #5215" She is your co-worker that is her employee # Fixed it! Support: Hi, I am glad you were able to get assistance today. Please be sure to reach out to us if you need any additional assistance. -AC Customer: Wonderful. Comcast has robots tweeting now.
3dd97c4d23ff70696f60c830c11a8061
McDonalds
Customer: I want McDonald's Support: Come on over and satisfy that craving! See you soon? Customer: How many retweets for free nuggets ?!
380b29a5ca754b3622f8013d29f06e1b
AskTarget
Customer: is there a release date for the Joyce in biohazard suit funko pop yet? https://t.co/zHzncwITU2 Support: The Joyce Funko Pop! will be available in-store and online on October 15, 2017. Thanks for asking. Have a great day! Customer: So is there another release date for this item because it wasn’t released on the 15th and still isn’t available...
9080497191052b9d348b0dc9ad4bfe5f
DellCares
Customer: Thanks to all customers, partners, team members who made our 1st year @120435 so special! I'm very happy grateful https://t.co/X207gR25Jk https://t.co/V4Exg0xiXN Customer: @118197 @120435 @31871 @578144 @12773 @35684 @78490 @63374 @23590 @578145 @78491 Your product sucks. I had to send it to the repair centre 3 times in 7 months. Customer: @120435 @118197 @31871 @578144 @12773 @35684 @78490 @63374 @23590 @578145 @78491 No one is solving my problem since February feeling frustrated with the conversation today I had with Susan Thomas dell representative Support: We have replied to you via DM. Please check. ^KT Support: (2) Please continue to work with them as we would abide by there decision.Sorry that we cannot do much in this case.^RC Customer: @612348 @DellCares Stop trying to silence customers that you do NOT support through DM or any other method. It's war #Dell! For better service. Customer: They are not responding in a good way and making calls unnecessarily not with in the stipulated time Support: computer. We request you to kindly continue working with them so that they can look into it and resolve it at the earliest. ^AY https://t.co/oEoSPnwg0y Customer: @578143 @DellCares Your "kindly request" is a means of silencing the little people you throw under the bus with horrible service. Torture! #Dell
f854c6284ef7ae6736a9ce94e0c864be
AskCiti
Customer: @117157 @8105: Useless #ChargeBack facility, my genuine fraud case was close without any proper proofs frm merchant Customer: @117157 @8105 No reply from anyone yet Support: Hi, to set up a callback w/in 48 bus. hrs w/my India team to review w/u, pls click this link https://t.co/W7g6iN7ahv. ^DV https://t.co/gvC4jAOA9c Customer: Your team called but with no solution again. Support: Saw ur tweet! 4 any assistance w/ur India acct, you're welcome 2 complete contact request at https://t.co/W7g6iN7ahv. ^PT Customer: Already shared, Plz check my tweet on 11-Sep Support: Sorry for the experience. If help is needed, click & send us ur phone # so we may escalate ur issue 2 our India Team. ^PT Support: Hello, if you still need help please let us know (No Acct#/PINs#) ^YC https://t.co/gvC4jAOA9c
87bcbffce2bcee87973dddccc643f9d5
SW_Help
Customer: Trying to keep an open mind about your service. But I've had delays everyday since you took over, either morning or evening. (1/3) Customer: @SW_Help The 0616 from HOU to VXH was running on time. For whatever reason it stopped outside the platform and waited there for 5 mins (2/3) Customer: @SW_Help This delays means I'm gonna miss my connection at Clapham and be late to work. Sort it out before you're as unpopular as SWT (3/3) Customer: @SW_Help 06:16 from HOU to WAT #delayed AGAIN. Will I ever make my Clapham connection on @119696 ? Customer: @119696 @SW_Help 0616 was on time, but we still left 2 mins late? As bad as SWT were, I was never late EVERY morning #sortitout Customer: @119696 How can it get progressively later? https://t.co/6BvOunlkqj Customer: @119696 Got the early train to not be late to work today. Lucky I did. But it's now 0605, and the 0601 hasn't left yet #sortitout #southwestfailway https://t.co/BEPeRhbvgM Customer: @119696 Even South West Trains managed to get this train running on time. Everyday since you took over it's delayed. #southwestfailway https://t.co/RA0io9uNe7 Customer: @119696 Yday the 0616 ran on time and I hoped that you sorted the problems out. Seems good service was a blip. Normal "service" resumed today 👌👍🙌 Support: Apologies Joe, I can see this service is currently 2 mins late. Hopefully it will make up this time en route to Waterloo. ^NM Customer: That 2 mins means I miss my connection at Clapham. It hasn't made up the time once in 3 weeks. Why is this train late everyday? Support: Hi Joe, it is now 1 minute late. The minimum connection time at Clapham Junction is 10 mins, unless transferring from Southern to 1/2 Customer: 10 min minimum connection? Never heard this in my life. If this train gets to CLJ on time. I can walk to the Overground platform. (1/2) Customer: If you're 2 mins late, I cant make that. SWT got me there on time nearly everyday. But since SWR took over I've made it 1 in 3 weeks (2/2) Support: Where are you travelling to Joe? ^NM Customer: Wandsworth Road, if the trains late then I go to Vauxhall and then get a tube. Which takes longer and costs me more Support: https://t.co/cMQEQiuIiY. ^NM 3/3 Customer: Ive made this journey every day for 4 years, I don't care what NR's guidelines are, your train is late, I just want to know why (1/3) Customer: Two questions: 1, Why is it the only late, early morning train again? (2/3) https://t.co/22ffj6FJS5 Customer: 2, How can the delay increase mid journey every day? [FYI, I missed my Clapham connection again] (3/3) https://t.co/vdzzGoCsvh Support: will get back to you with the reason for the delay. ^NM 3/3 Customer: You may not see the connection as missed, but as a customer who's used this service for 4 years, in talking you u missed my connection. Support: totally understand. ^NM 4/4 Customer: Just because the guidelines say its not valid doesn't mean it isnt, Ive made it for 4 years. 10 people make that same connection. (1/2) Customer: This seems to me to be deflection from the fact that this train is late everyday (2/2) Customer: Been away for three weeks. Everyday this week the 0616 from HOU to CLJ has been late. Why? Support: Hi Joe, due to the current weather conditions some early morning trains are delayed by the rail conditions despite our best efforts 1/2 Support: along with @115793 to reduce this > https://t.co/4DKhmY0CWX Sorry for the delay to your journey. ^MB 2/2 Customer: @115793 This train has been 2/3 mins late everyday since it became SWR. None of the others this morning are late so I don't believe you I'm afraid. Customer: @SW_Help @115793 Was stuck in a train in Richmond for 30 mins yesterday, week ago the driver didn't stop at Whitton , today my trains been cancelled zzzzzzzz Customer: @115793 Late again, what is the actual reason? I've heard leaves and previously a level crossing problem. What is the actual reason? https://t.co/1MZxUBHyLg Customer: @SW_Help @115793 Like Joe, im getting bored of this Customer: @SW_Help @115793 Preach. Drives me mad. Miss my connection at Clapham everyday 'cos this train is late. SWT has this train running on time 90% of the time. Customer: @115793 Well we'll we'll. 2/5 days were on time last week. First time since you've taken over. Monday morning though and normal service resumed 👌 https://t.co/AMZr6gQ2sw Customer: @SW_Help @115793 REFUND Customer: @SW_Help @115793 More chance of getting blood from a stone
d6be9d65fc08b218c089106822ecf8f8
GreggsOfficial
Customer: Hi Greggs,you've given me a free bday treat to console me for getting older :). Is your Belgian bun vegan (Andover store)? Support: Yes, they're all vegan by ingredient 😊 Customer: @338149 Shame they won’t be for long as you’re changing the recipe though 😡 Support: we've changed the recipe in our North shops that are supplied by Gosforth Bakery. Customer: yes but you're trailing it which means it'll be the same in all your stores, why are you doing this? It makes no sense! Will you be bringing out some vegan products? Support: The trial recipe change will only impact the Belgian buns sold in our North East shops. In any other part of the country they will still be suitable for vegans by ingredient. Customer: And what about your North East customers or do you expect there’s no vegans or people with allergies up there? Customer: Yeah but for how long, why trial something if you don’t plan to launch it to all stores?? Bad move!!! Support: We're sorry you're disappointed by this Sara.
fa8aaa9dfccc3efc488be6f431adde0f
JackBox
Customer: I need an area manager to call me asap about this bullshit I went through at JITB!!!! NOW!!! Support: Can you DM me with details? Which location did you go to?
2b3fbd295eceb5578aaec98f51f1d0e5
AmazonHelp
Customer: #TenorAppQuiz https://t.co/r02QM1d2g9 Customer: #AmazonIndia where are the results for the contest ????? Support: Could you please elaborate on your concern? Do let us know which contest are you referring to? ^ZH Customer: Can you see my tweet of the mobile app Contest where I'm eligible to win n the result was on 25th but don't know what happened abt results Support: Sorry for the delay, Parag. We are working on this and our team will announce the winners soon. ^MP Customer: Ok i have tweeted for 2- 3 contest u can add me name in the winner list 😜 Support: I so wish we could add your name manually, Parag. However, this is an automated process. All the best for the results. ^KS Customer: Still no results ??? I'm surprised with such a big billionaire company Support: Could you kindly let us know the name of the contest you're referring to? ^NS Customer: https://t.co/xPVFPeAM6N
c2c6e9d20f59dee59b7a47e3993a657b
HotelTonightCX
Customer: Terrible service with @148884 here in Florence, South Carolina. Paid for a scam. Never again. Customer: @148884 Yeah... and everytime I check there rates versus https://t.co/yXz64O9FcR or w/e they aren't better. 🤔🤔 Customer: @148884 We deserve better, CH. Support: You can call us 24/7 at +39-02-9475-2744
bfa083367cf7b965bf9d72a53ffa9a44
JackBox
Customer: Had @JackBox for the first time tonight for dinner. Had it for a second time when it made me throw up. #sofun Customer: Fingers crossed for not having it a fourth time. Hopefully it's all out bc I can't go through that again. Support: Can you DM me with details? Which location did you go to?
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AmazonHelp
Support: I'm sorry for the delay in delivery. Please connect with our support team here: https://t.co/2t6DQoUmNZ for assistance. ^RW Customer: I have raised the query a lot of times under "Where is my order?" Please check. Support: team using the link given earlier and our team will help you with this. (2/2) ^GK Customer: Sure. Hope it is not going to take too long to refund the money and end this process. :) Support: Our support team shall certainly help you in this regard. ^KC Customer: Is there an update? It has been a month!!!!!!!!! Can someone please contact me on my phone? I am sure you can get the number from my account Support: Please share your details using the link: https://t.co/GIJyeYqKE0 and I'll contact you. ^GS Customer: Shared again. thanks! Support: We've received your details and we'll get back to you soon. ^PS
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marksandspencer
Support: Today, we're celebrating 50 years in Northern Ireland! We’re proud to have been great friends through the years. Here’s to 50 more! 🥂🎉 https://t.co/sVwhtk9fcI Customer: Is it true you are obliterating the word Scottish from your produce, but keeping English/British?
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mediatemplehelp
Customer: I have a closed account that hosted 2 websites. How do I log a support request to release them? Support: Hello! Are you referring to releasing the registrations for the sites? If so, you would just need to contact us by phone so we can assist. Customer: Yes I am referring to releasing the registrations - I live in South Africa, do I need to call mt in the USA? Support: Please contact our support team by phone and they will help you further: +27.105002346 Customer: Thank you - I'm sorted! Support: No problem & glad to hear! If there's anything else you need please reach out to us again. Customer: Thank you! Your support is fabulous!!! Support: You're more than welcome! You're quite fabulous as well! 😁
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TfL
Support: Oyster card users can now check their balance, top up their card and get 'low balance' alerts using our new app – https://t.co/VU78A0eYY6 https://t.co/SvG4zGPB4i Customer: Hey it doesn’t work with photocard right? How come I can’t login with my 18+ photocard email ????? Support: It does not, no. That is a Photocard account - not Oyster online. 18+ cards do not work for the app Customer: What a shame..... it’s still a Oyster card. So what’s the point of this app than? It’s a very limited app without any point now....pointless Support: It's a version of Oyster card but at present, cannot be topped up by the app. You can still top up online or at a station Customer: @124463 Still should be available for photocards too...
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Uber_Support
Customer: please check and help in resolve my issue as am not able to use my uber account from last 15 days getting error in login. Support: Happy to check the status of your support inquiry, Vijay. Please DM us your account email and we'll follow up. Thanks! Customer: __email__ Support: Hi Vijay, our team has reached out so please check your email to see our response. Customer: My issue is still not resolve Support: Apologies for the confusion, Vijay. We've escalated this issue and a member of our team has reached out via email with more information. Customer: Still not getting any resolution Support: Hi, Vikay. A member of our team is still reviewing this matter and will be reaching out to you as soon as possible. Customer: it's Vijay not Vikay. Customer: Any update please revert.. Support: Hey, Vijay. We've reached out via DM. Please follow up with us there for more information. Thanks for your patience. Customer: This is very bad expirence as still am not able to use my @Uber_Support account.
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Tesco
Customer: Still there @Tesco did advise about 4 months ago #poor https://t.co/LiDQWG3aQy Customer: Hello @tesco your print suppliers are on strike or your management are useless - 5 months later & the sign is still there & still wrong Support: Hi, thank you for your reply. I have spoken to the store and they're still chasing this up to get this fixed as soon as possible. TY - Gemma Customer: Difficult to believe after6 months 🤣🤣🤣🤣🤣 Support: Hi Prys, hopefully we can get this fixed as soon as possible. TY - Reece
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Delta
Customer: Can some one help in this. Here is the best example how worst service lead to customer trust. https://t.co/t8p8yyk7ON Support: Hi, how may I assist via this channel? *ATJ Customer: waw. Thanks. I rcd. $100/- against $ 155/-. One is - I had to follow up for 6 months and then I rcd less Amt without any explanation. Support: Hello, I'm so sorry. I am a bit confused. How may help? *AST
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AmazonHelp
Customer: order placed on 10July, money debited from my account, still no delivery and item no longer in open orders. Where are my drills!?! Customer: Hi still have yet to receive my drills Support: Hello- Did you get in touch with us via the link previously provided? ^NV
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Uber_Support
Customer: @115873 as a driver and rider I saw the potential for this type of abuse over a year ago; care to comment on this discrepancy? https://t.co/cbK6oxNN1o Support: We can always review a trip for you, Damon. Please send a quick note to https://t.co/ILb6VgllH9 so we can follow up with you. Customer: I'm concerned that riders are being overcharged and/or drivers are being underpaid and @115873 is pocketing the difference Customer: @Uber_Support @115873 You're not the only one seeing this. Riders and drivers please call @115873 out on what they are doing. Needs to go viral. All this happened after the #180daysofchange. Attached is one example of many...they took $26.65 from rider and paid driver $6.97. #uberfiasco #deleteuber https://t.co/cjY4JQ00KF
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TfL
Customer: Time to start putting No alcohol stickers on tube trains! Late eve people pour out of tube with bottles, cans, mayhem. Pls monitor! https://t.co/zzFoJUerXw Support: Hi, if you witness unacceptable behaviour it can be reported to the British Transport Police by text 61016 or @120893 Thanks Customer: @120893 You need to be putting the message out there. Make Tannoy announcements, billboards!
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Customer: So @127472 not only are your @VirginTrains a rip off, the staff are a disgrace Watch this, give it a RT please + let me explain 😡 https://t.co/siAmyNt78R
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SpotifyCares
Customer: @115888 Hi there You got 2 bands mixed. There is Russian Hi-Fi and Polish Hi-Fi. Their songs are mixed, listening is ruined Support: Hey! Can you send over the URIs of the artist pages and the albums that should be on a separate page? We'll take a look /NQ Customer: Hi-FI https://t.co/AupFaduzgV #NowPlaying https://t.co/vQqMBOZNyU there are numbers with polish band and RU band. it should be only RU band
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Uber_Support
Customer: give me your contact number for a complaint Support: Hi Hitesh - go ahead and check your DM for further details! Customer: U also plz check sir
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Tesco
Customer: Your Click and Collect man at Gateshead store is top drawer. Excellent customer service. A credit to your company. #payrise 👏🏼👌🏼💷 Support: Hi Craig, could you DM me my colleagues name if you know, or even a description of him and the store that he works for if known? TY - Reece Customer: Sorry I’ve just seen this. Youngish lad, great manners, thinnish build. Can’t remember much more except great customer service Support: Thank you for that Craig :) I would love to pass your compliments on to his manager. Can you confirm this was the Trinity Square Extra? 1/2 Support: Also was this a Grocery order or a Direct item you were collecting? Thanks - Tyler 2/2 Customer: Tyler, it was Trinity Square store and it was a grocery click and collect. He was brilliant thanks Support: Hi Craig, thanks for your reply. I have spoken to the store and they are going to track down my colleague and pass on your thanks. TY- Gemma
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mediatemplehelp
Customer: my site is down and I can't access server... EMERGENCY! Support: Sorry to hear you're having issues! Please reach out to support for assistance. Support is available 24/7. https://t.co/W0Xl2qutVi :)
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AskTarget
Customer: It’s #official: @118062’s #reputation is @116062’s biggest music presale of all time! https://t.co/JPtGl2klxV 🎶 https://t.co/NNyBJeMVF0 Customer: @116062 @118062 How many tracks ?? Customer: @116062 @118062 Can you get this magazine in target Australia? Customer: @118062 @116062 Will in store pickup eventually be available for preorder Customer: @116062 @118062 Hi @116062! I just wanna ask do u guys do bulk orders in reputation magazines? If so, how many? Thanks in advance. Customer: @121574 @118062 @116062 Can we at least have an estimated time of when it'd be released internationally. Please please. 💔 Customer: @116062 So many Japanese Swifties bought these magazines through amazon jp. But most magazines didn't contain boost codes!!! Support: We unfortunately don't have any information at this time so please check back closer to the release date. Take care! Support: We know how excited you are for this album. These items are not currently available for international shipping. Our apologies. Support: Good question! At the moment pre-orders are available online only, but we'll gladly share your suggestions with our Store Ops teams. Support: This is certainly a hot item. The most you can order is 3 per transaction. You can place multiple orders of the item. Support: We know how excited you are for this album. These items are not currently available for intl. shipping. We apologize for any disappointment. Support: We apologize, but we're unable to assist further. These magazines were exclusive to Target and any magazines purchased elsewhere may not contain the boost points. Customer: That’s ok :) Customer: Okay. Thanks! How will I place my order btw? Is it through site or landline? Customer: Can we know when it’s available for international shipping? Customer: Okay. Thank you for the answer! Support: You can use the site at https://t.co/Gla4QrFOmf or call our team at 800.591.3869 if you want any assistance in placing your order. Support: We unfortunately don't foresee it becoming available for international shipment in the near future. Customer: Okay thank you! Last one, how much does taylor's volume 1 magazine weigh? This is for the shipping process. Thank you! Support: We unfortunately don't have that specific information at this time. Have a great day!
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Customer: 😃☎️ @ATT https://t.co/I6mCnlan8g https://t.co/mjjELwz7L8
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SpotifyCares
Customer: Spotify pausing itself continually on Galaxy S8+. Wonderful feeling. Gone through power settings, uninstalled/reinstalled blah blah blah. Customer: Same issue here. Found any new solutions? Customer: Uninstalled/reinstalled, done the "sign out on all devices" thing on desktop, exempted Spotify from power saving measures in my settins Customer: I've updated my bluetooth headphone software and as of yesterday - it's still happening. It's mind numbing @2247 @SpotifyCares Support: Hey Ryan! That's not cool. Could you DM us your account's email address/username? We'll take a look backstage /C https://t.co/ldFdZR1cbT
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MicrosoftHelps
Customer: why does https://t.co/Mzw5vHclX0 look like this in Chrome? https://t.co/eCIQ3LreG0 Support: Hello. We want to make sure everything is working on your end. Feel free to update us anytime. Customer: It actually is working better for me at this time. Thanks! Support: Great! We're glad that it's working fine now, Andrew. Feel free to reach out if you need help. God bless you!
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British_Airways
Customer: poor service today, bumping me off 1st flight & 2nd due to man and computer error. Poor compensation & 4 hrs late 4 my mtg Support: to hear the service you received was so bad. Tell us the flight you were originally on and we'll feed it back to the duty manager. (2/2) ^N Customer: BA you’ve done it again! Bumped me DOWN a class this time. I’m so angry Support: booking reference, email and contact number via the link below. ^BS 2/2 Support: I'm sorry to hear you were downgraded, Perrista. I hope our airport staff offered your compensation? If not, please DM your full name, 1/2
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comcastcares
Customer: out at my home office. Thanks @159344 for the free WiFi today! https://t.co/rxduz8rXPP Support: I'm still happy to help. Please send me a DM so we can make sure your service is working properly. - ES Customer: Thanks for reaching out. The service was back a few hours later. Luckily I was able to find some wifi to work with until then. Support: If you ever need anything in the future, feel free to reach out to us here! We're available to help 24/7. - ES Customer: Ok you promised …Need my internet back up! Called CS & they say poor line strength to modem now. Earliest appt tom morning. Killing me here!
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MicrosoftHelps
Customer: how do I get my account back from a hacker? Support: We hope that everything is working fine now. Feel free to rate your experience with our support here: https://t.co/L2qMBsGJ4x. Customer: I was able to gain access but I'm stuck using the email they used to login instead of mine Support: Hi, Chris! We'd like to follow up on the status of your concern. Feel free to reach us back if you need further assistance. Customer: I’m finally able to change the email to login back to one of mine and it has sent me the verify link clicked on it but nothing Support: Thank you for the update. Have you tried to check the link in a different browser? Customer: No gonna try that now Support: Great! Don't hesitate to tweet us back if you need further assistance. 🙂 Support: We want to know your experience with us, Chris! Please rate our support by clicking this link: https://t.co/uK4vvyl6dA. Thanks! Customer: Not too happy considering it took about a month just to fix and I had to do all the work
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OPPOCareIN
Customer: When will @131023 update the latest Android version for oppo f1 plus Support: Greetings from OPPO. We would like to inform you that currently there is no formal notice regarding an android update for OPPO F1 Plus.(1/2) Customer: @609773 What for these divice then, no update, waste oppo
0d60bf596982a9fbcf7123ea82db203b
AskDSC
Customer: JUST received new Executive handle and dropped it in the shower. It broke. Anything you can do to replace it? Support: Sorry to hear that. DM us your email/shipping address and we'll help you out. https://t.co/viHbnoBgMT
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KFC_UKI_Help
Customer: £10 voucher to at KFC again is not sufficient based on the maggots I found in your chicken. I would never eat there again. Support: @120984 Hi, can I please take your case ref number so I can look into this?^GB Customer: @120984 I have still not heard anything back from you guys I send the case ref and still nothing. This is disgusting!!!!!!
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VirginAmerica
Support: Your stomach is growling mid-flight: do you go with an artisan cheese plate 🧀 or an Asian marinated chicken wrap 🐔 ? Customer: You get nothing if you were on my flight to Maui! They ran out of food! Customer: And champagne. But you could get a $20 pillow if you wanted to take a nap. No eye masks though...those are an extra $5 Customer: just tried to use my "CREDIT" Thanks for NOTHING! Support: Hi there, we're sorry about any issues. What is the error you're getting? -Suli
8549fed8b49c14f8558d3d9edf79179d
MicrosoftHelps
Customer: my Surfacebook has a cracked ctrl key. How can I get a replacement? Support: Hi Mark. We can help with that. Let's find the best option for you. When and where did you buy your Surface? Customer: I bought it in Dec last year from PC World (UK). It's registered with Microsoft under my email address Support: 2/2 store. Our Locator will direct you to the nearest branch: https://t.co/4rzgWfghBl You'll be in good hands. Customer: Still not got any further with this. Your store locator directs me to the US. I’m not sending my machine away. I can’t be without it. I just need a replacement ctrl key. Help. Support: Hello! It's our pleasure to help, Mark. How can we best assist you? Can you tell us more information about your concern? Customer: How do I talk to somebody that isn’t a robot? Not that I’m anti-robot, but my concern is pretty clear I think. I’ve purchased a high end laptop which has a defect that should be resolved under warranty. Customer: I can’t take it to a store, as the store locator you kindly sent tells me you don’t have a store near me (the closest is several thousand miles away). That’s a long way to go for a replacement keyboard key, though I’m beginning to think that might be the quickest way! Support: We'd like this taken care of. May we know where did you purchase your device and your location? Please let us know. Customer: Hello, where have you gone? Did you see my reply?
13f2b1c855f1b8f57fa820ce9efd6e34
O2
Customer: why, when I have FULL 4G signal, can I not even load Reddit?! https://t.co/9XFhHQ7j0C Customer: It's not a hardware problem, or a temporary coverage issue. It's poor cellular-mast infrastructure, sadly. Support: Does this happen in a certain area? Has it always been the case? Can you please DM the postcode? https://t.co/Xe5i4kfJ97
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ArgosHelpers
Customer: Another toilet seat hinge has broken @2116 2nd in less than 9 months. Gotta take it in for a refun 😡 Customer: Terrible plastic hinges for a seat coasting nearly £40. At least Wilko's are happy with an emailed picture. Support: @2116 Sorry to read this, please can you confirm the catalogue number of the seat so we can look into this for you - Katy Customer: @2116 Croydex Fitzroy Solid Oak Toilet Seat - Oak. 267/6810 https://t.co/yXwO8EYLW3 Support: @2116 Hi Oriana, we don't stock spare parts for this seat, so if you could return it with your receipt, the store will be happy to help - Paul. Customer: @2116 Returned & replaced & will break like the other 3 within 6 months. Chase this up with your suppliers Customer: @2116 £5 for my trouble - barely covers the £12.60 bus fares spent so far. It will cost me £4.20 for the next return & another 2 hours of my time Support: @2116 ...incurred costs, I'm sorry as I couldn't increase that. If you wish to claim for higher costs, please send us copies of any... Customer: @2116 I don't have bus receipts/tickets from nearly the past year. I didn't except to have so many problems. I'm happy to involve you for my time Customer: @2116 Still no reply??? Who keeps bus tickets for that long? Support: @2116 Sorry, but you have been advised previously that we cannot increase the offer of £5 and advised of how to claim back any costs incurred - BH Customer: @2116 Guess what? 2 months & my new seat has broken again. Different break & wood has split. https://t.co/KJcRCAD6OH Support: @2116 Hi. Was this purchased in store or home delivered? - Pete Customer: @2116 Exchanged in store for the last faculty one, I’d had only a few months Support: @2116 Hi, Im sorry to see this item has feel faulty:( Please return this to store with your prof of purchase in which we will help you with an exchange or refund, - Imanni Customer: @2116 Eh yes, I think I know that. If you had bothered to read my tweets, this is the 4th return I’ve had to do in the past year. Bad quality Support: @2116 HI, I have seen they have fell faulty yes, I do apologize about this and can assure you it is reported when the product is returned, as you got this from store you would need to return to store for an exchange or refund, thank you- Imanni
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ATVIAssist
Customer: Live now until Tuesday, September 12th, rank up with Double XP and Double Weapon XP across multiplayer and zombies in #InfiniteWarfare! https://t.co/R8eR68wYoA Customer: I like it. I'll drop a De-At for the studio. Support: Please feel free to leave some feedback and suggestions here - https://t.co/xYSQofJi4M ^RK Customer: There’s glitch with Rigs. Omar Kills don’t count towards KD with Warfighter, only total kills. At it 4 hours, KD don’t match Kill. Customer: Never mind. I switched to Warfighter instead of Omar and it corrected totals. Support: Nice to hear soldier, If you need anything else in the future just send us a DM ^JR
d1e22db513008242bf1d66908394bb20
ATT
Support: What would you rather be doing right NOW? Let us know with a 📱, 🍪, ✏️, or 👍. #TaylorSwiftNOW @118062 https://t.co/xAN2YPcAYV https://t.co/vC8GD7JkpG Customer: @69967 @118062 🍪🍪🍪🍪🍪🍪🍪🍪🍪🍪🍪🍪🍪 Support: The Queen of 🐍 approves of your 🍪 selection. Indulge while you check out #TaylorSwiftNow: https://t.co/zh0Rd9AqIk
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AskPayPal
Customer: CEO @137259 on what he looks for when hiring: “I want to see that you failed somewhere”: https://t.co/Fc3d4rKoCn #TalksAtGS https://t.co/v2490ptU5I Customer: @115993 @137259 PayPal screwed me out of $400. Support: @137259 Oh no! We're sorry to hear that there's been a bad experience. :( Please DM us with your PayPal email and details on the issue! #heretohelp Customer: @137259 Apparently not sorry enough to fix it.
1bb4ba648613fd1b9979cdd1363678af
TMobileHelp
Customer: Looks like we've found 2 more winners! Congrats to Sameer & Mike M. who just scored a Samsung Note 8. #NetflixOnUs https://t.co/AyOMsaNBx0 Customer: How do I enter Customer: Looks like you've missed that contest on the 7th but, keep watching our timeline for more! *KeithM Customer: Keith i need help please Support: What can we assist you with Kathileen? *JasmineS Customer: I ran a test on my phone on Tmobile and it says there is a problem with the touch pad. I just got this iPhone 6s yesterday Customer: Sorry guys don’t mean to be a bother I need hel again Customer: I have a ? About my battery Customer: I can not even be using my phone like today and after it was charged to 100% in like 3 mins it dropped to 90% Support: Having a properly working phone is KEY! Please send us a DM so we can resolve this issue for you :) https://t.co/IUIA5vQSHC *MattHargleroad Support: ALOHA! T-Force is ALWAYS here to help a friend in need. Send me a DM! https://t.co/X9y1u6oSCt *AngieReyes
792089c8c10682dea1a8e998829b0cd2
AskDSC
Customer: got this ~1mo ago. bf knocked it off bathtub and it broke!? Had the last one for >1yr... https://t.co/N2M7Ub7DGb Support: Sorry to see that. DM us your email/shipping address and we'll help you out.
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AskRBC
Customer: does booking a flex plus flight offer you priority security screening. If so, how? Customer: Booking a Plus fare allows you priority screening, by way of the Nexus line. Customer: Also, do you know how long it takes to receive the WestJet MC and the $250 bonus that comes with it. Customer: Depending on how you get approval for the card from RBC, you would receive your WestJet RBC World Elite MasterCard according to their... 1/2 Support: @168822 Hey there, we spotted our name. If there is anything we can help with or if you have any Q's, we're here ^JL Customer: @136906 Just wondering how long it takes to receive the WestJet card if approved and when the $250 bonus is available. Support: For the best advice on this this, we'd recommend chatting with our card experts. Just reach out -> 1-800-769-2512 ^J Customer: @AskRBC @136906 No idea how this landed on my timeline but this credit card is good enough I'm going to tell a complete stranger you can't go wrong with it
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JackBox
Customer: Haven’t had @JackBox in years. Back in #California & very impressed! Great flavor! #ThankYou!!! Support: Welcome back! 🍔