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07069e6123af701c8e53c290183b48ff | Morrisons | Customer: Why do supermarkets not label contents of instore baked bread? Asked in @Morrisons at w/end for info - no one knew
http://t.co/1I3MQuRGJQ
Support: Hi Ray, all of our nutritional information can be found here - Chris http://t.co/EYG3nEpZPW
Customer: @442876 You won't find it, they've decided to retire that section. Never mind that I need the info to give DD correct insulin | |
accb6154e02c714a0d2d599dc67b26ea | sainsburys | Customer: Baffled as to why @sainsburys find it necessary to wrap bananas in #plastic. Bananas! http://t.co/HHeAnp7Dnn
Support: Hi, can you send me a pic of the barcode and I'll feed this back to our buyers? Craig
Customer: here it is http://t.co/vDJ59SwRBs
Support: Thank you. Your feedback has been passed to our buyers for consideration. Naomi.
Customer: thank you. 2 years on, they appear to still be considering?
Support: I can assure you this has all been fed back, thanks. Mariya
Customer: you said that 2 years ago but you haven't fed anything back to me
Support: Any Information from internal reviews would be confidential. It wouldn't be fed back to us. Your query would be taken on board but we wouldn't be given any information about this. Thanks, Karen | |
913f570d2a40a12e9d1a7a8b5970c311 | AskRobinhood | Customer: We’re looking for front-end web engineers to help build our web app https://t.co/Xyi4RQtrQg http://t.co/hZOMCA5wg7
Customer: Does this mean that those of us waiting for @5738 integration will still be waiting a while longer?
Customer: A Mint integration is on our roadmap, but we don't have an ETA yet. Thank you for your patience! 😊
Customer: @145465 Is it still on your radar or is not going to happen?
Customer: @145465 I'm a software engineer. I will build this for you for free. Please DM. Lack of this feature only reason all my investments not at RH
Support: No plans on integrating with Mint or Personal Capital at the moment, but we'll let you know if that changes! 👍
Support: No plans to integrate! Sorry!
Customer: @145464 why do you keep pushing back on @5738 integration? clearly a lot of people want it. disappointing for a co that touts being tech-forward.
Support: We are focussing on improving our own platform at this time!
Customer: @145463 Haven't seen any new features after gold. Share some new plans. Can we get IRA accounts 🙏
Support: We are working on a web platform! Not ETA yet 🛠
Customer: @145462 How long is this going to take? We need the Mint integration please.
Support: No plans on integrating with Mint or Personal Capital at the moment, but we'll let you know if that changes! 👍
Customer: @145460 Gonna need you to integrate with @5738 ASAP, please @AskRobinhood | |
e4b88c0c25b254754bc99b2c0eda28e6 | NortonSupport | Customer: Annual @132897 anti virus renew scam 4 us suckers in Irl €74.99 - £42.46 on Amazon 4 same product! No more Norton AV 4 me @43147
Customer: @132897 @43147 My elderly parents have been charged 2 months in a row for an annual renewal. Impossible to get someone to talk to. Can you refund the charge please?
Support: Sorry for the trouble! There must be multiple subscriptions enrolled with their account. Could you please send us a DM with their account details? We will check this for you. -Karthik (cc: @132897) | |
a53b945521706ae18808d9a3203225bc | AirbnbHelp | Customer: Le case dei migliori TV show su Airbnb. Sogno o realtà? #BelongAnywhere http://t.co/uGC5RYBBrJ
Customer: gradirei essere contatto per problemi che ancora nn si riescono a risolvere. grazie
Support: Ciao Carlo, grazie per averci scritto. Ci potresti confermare l'indirizzo email del tuo profilo Airbnb? Grazie.
Customer: __email__
Prima di procedere per eventuale cancellazione desidero essere contatto
Support: Grazie Carlo. Abbiamo inoltrato il tuo caso al nostro dipartimento competente per offrirti ulteriore assistenza. Riceverai un'email a breve. A presto!
Customer: Salve. Posso essere contattato dalla sig. Beatrice? Grazie
Support: Hi Carlo, We've updated your case with notes and have asked your case manager to follow up for further assistance. Please be on the lookout for their contact. Thank you. | |
a7c16ce480f5b9abc66728c87bf54fe0 | MOO | Support: Talking Tiger Orange: Why our new Luxe color makes you roar! #ColorPsychology http://t.co/peWZvkSdbS http://t.co/TYugnOYd1T
Customer: Hello. Can you supply the hexadecimal (or anything similar) for the tiger orange? Not sure if sampling off the web image will do. Thanks.
Support: It's not an exact match, but the nearest possible value. The orange is nearly fluorescent, so it's not possible to match it exactly w/ CMYK.
Support: We use CMYK, so we do not have the Hex code available. The CMYK color formula for the Orange color seam is approximately 0/55/84/0
Customer: Hello, what about the CMYK for your Sunny Yellow seam? Thanks.
Customer: I'm in a CMYK file. "Hexadecimal" slipped out : ). Thanks for the info.
Customer: Oh, and your Polar White while I'm here.
Support: You are very welcome Scotty :)
Support: No worries, you can find all the seam colour values here: https://t.co/gdlU3VNuba
Customer: Thanks. | |
6f5da771d6b16037cbfec8c05ce6e54f | VirginTrains | Customer: I have a voucher code I got sent for £10. I'm trying to book online and there is no where for me to enter it?
Support: Go to the home screen, left hand pane, select more options. On the next page at the bottom you can add your code :-) ^CD
Customer: plus now I have tickets in my basket that have "sold out" when I search again. So I can't start the process again?
Support: Was this after the discount was applied? ^CD
Customer: and I start the process again and still can't fine where to add the code?
Support: Do you not see the promotional code box? ^CD http://t.co/vBsQgWnWdH
Customer: @145731 There isn’t a box under the railcard box there is nowhere to put the code!
Support: @145731 What code are you trying to put in? ^PA
Customer: @VirginTrains This was in 2015...🤭 | |
64b1a161006ffed5422360e4a9eb956d | ATVIAssist | Customer: My mate was commander in clan, he's been removed and it shows classified instead. He's unlinked/relinked a/c no luck. Any ideas?
Customer: Do you have any ideas here or is it a bug with the game?
Customer: Cheers for the help...!
Customer: Still patiently awaiting response on this one 😭
Support: ...that clans are no longer supported as the feature is no longer available. Apologies for that. ^EG
Support: Hello! This is a bit old, apologies for that. You would need your friend to contact us directly, however please note... ^EG | |
0770bb38948e2a2ef4f4c1a0b27d9046 | AirbnbHelp | Support: We are aware of the 503 error and we're working hard to fix this as soon as possible! Thanks everyone for reporting this!
Customer: 到现在这个问题仍然每天困扰着我啊！
Customer: @AirbnbHelp I am getting error 503 Service Temporarily Unavailable
Support: Hi There, could you please DM us with your issue and we can assist you better. Thank you.
Support: Hi there, we are not aware of an issue with the site at the moment. Can you try to clear your cache and cookies, please? If you are still having issues, feel free to DM us your email address. Thanks. | |
b04ef4559043289254a13a06ec3b352b | AmazonHelp | Customer: what in the world is a balance withheld? #customerservice doesnt seem to know!
Support: Sorry, I'm not quite sure what you're having trouble with. Was there an authorization you were wondering about? ^JY
Customer: here this on my gift card activity balance hold and balance withheld. http://t.co/R3c5NVmMuP
Customer: @AmazonHelp Did you ever get that sorted out cause I have the same thing sheesh
Customer: @AmazonHelp Yes I did. I guess the person who gave me the gift card reported that it wasn’t a purchase they did. So it was nice being scammed.
Customer: @AmazonHelp Thanks do you still have your account or did Amazon close it
Customer: @AmazonHelp Why would they close it?
Customer: @AmazonHelp I don't know I saw on a forum that they closed the account on others it happened so I'm preparing for the worst. Thank you for being helpful
Customer: @AmazonHelp Ouch that sucks. No my account is still going. I called them. | |
4b5268fd916b7028624e393539eeebb7 | AskLyft | Customer: Mario Kart in the seat. Street Fighter on the ceiling. If this is the future, we are SO IN. http://t.co/kKrEKINToy http://t.co/8C3t0MIlh5
Customer: I'm so into this future too, do a little of it myself in the Seattle area with my #Switch #MarioKart #lyft https://t.co/sIOMPx8Ecw
Support: Please use caution when using shells, banana peels, and star power when on the road. ;)
Customer: @AskLyft So you're saying I can't throw a shell at the car in front of me to get my passenger to their destination quicker? :)
Support: "Mario Mode" is pending. 😉 https://t.co/tekp2J5YNO | |
99218cd7514e3f7f7ce70b39edf94f0c | HPSupport | Customer: only way to reappear is switch it off and on again or disable and re-enable airprint in the web interface of the printer via IP
Support: Hi Alberto :) Have you tried power cycling your network yet? If not, try this: http://t.co/O2RKApEPV7 and let me know! ^Teri
Customer: the issue and it isn't a network or router issue but a bug in the HP support of AirPrint/bonjour protocol with the new firmware.
Customer: @HPSupport Resolve technical queries related to HP Network Router just tab the https://t.co/AxFTaQEuho | |
26d2203442493cb84c80cc88f3849555 | AskPlayStation | Customer: What should i do ? http://t.co/dkNRrT5iKC
Support: For a better assistance on this matter, please contact the support team in your region, here: http://t.co/qMj9WfYUXF
Customer: I can’t to find ( CE-32930-7 ) steps!!?
Please help me http://t.co/8psinQ0r8S
Customer: @AskPlayStation هلا مشاري وش حل المشكلة ذي ؟؟ | |
056c03aca3d2f085e7321e7aa899d97b | AmazonHelp | Customer: a friend of mine bought my book and wrote a review but it doesn't say VERIFIED PURCHASE. Will you please help me fix this? Thanks!
Support: We generally send an e-mail asking for a review, did your friend try to submit his review through this process? ^AF
Customer: Here's why it matters: I need verified reviews to book online promotional services in advance of my eBook release in Aug. Thx.
Support: The book has to be purchased on our website before it will recognize it as a verified purchase: http://t.co/nUhMFbD0nN ^AF
Customer: That's exactly what she did. Bought it from Amazon / posted the review. But not thru your email to her. She posted via website.
Support: Sorry, we would be unable to change this as it is an automatic feature done through email.^CD
Customer: Can she delete her review & resubmit it when she receives follow-up email from Amazon? How long after purchase is email sent?
Customer: How long after a book purchase does Amazon send a follow-up email requesting a rating/review? I need it to say VERIFIED PURCHASE
Customer: @AmazonHelp I am amazon SEO Expert ( wishlist, giftlist, shopping list, review, votes and Q&A ).
If you want than you can add my.
Skype : basudev708 | |
3aa258eab538df21cc65b364fe8a435b | GloCare | Customer: Dear @49388 , I'll like to port from @GloCare . What is the process please? Thank you.
Support: May we know the issue, so we can resolve it.
Customer: @388783 @GloCare. Kindly assist. I upgraded my SIM to 4G today and I have not been able to either check balance or recharge. Please assist.
Support: @388783 Hello Simon, please provide your number, new sim serial number, outlet visited and alternate contact for clarification. Thank you. SO
Customer: @388783 I was able to recharge with dialing 123 and entering the 15 digits code. But only want final resolution of the issue. Thanks
Customer: @388783 My number: 08052681123, new sim serial number: 892__credit_card__F. Visited outlet at Abraham Adesanya Ajah Conoil Station. Thanks.
Support: @388783 Line has been provisioned. Please dial #124*1# for balance. Thank you. SO
Customer: @388784 Am not suppose to be in a copy... Please do the needful. Thanks | |
afe6f422b85aafa8ae6d70b680b1260b | AirbnbHelp | Support: To change display language or currency, head to the bottom of any page and choose your preferred settings! http://t.co/miXlUyzgN4
Customer: Hi, my hosting account was turn into korean, chinese, thai but i set it on english, how does this happened?
Support: Thanks for the report. Rest assured we’re aware of this & we’re looking into it. In the meantime, access us via the mobile browser!
Customer: Im using the app right now, but i couldnt understand my own account.
Support: Apologies for the inconvenience. Can you access our site from a browser?
Customer: Its back, thank you 😊
Customer: Ill try
Support: That's great! Let us know if you need anything else, we're here for you.
Customer: Thank you so much, sure i will 😊👍🏻 | |
74052ae0c68c222b7a29e34a0c79c18d | airtel_care | Customer: ,pls how do I activate my bb bold 3,cos it showing device has not been activated with your wireless service account.
Support: Hello @504846, Please provide the affected mobile number for checks and assistance. Thank you.
Customer: ,the number is 08022202943. thanks
Support: Hello @504846 Apologies on your experience. Kindly recharge and revert for assistance from here. Thank you.
Customer: please what is the code for call me back
Support: soon as the service is made available. Thank you. ^Osebi. (2/2)
Support: Hello @504846, please be informed that the call me back SMS service is currently unavailable, as customers will be notified as (1/2) | |
d69c758961a7d98f7c2578caa2a87cac | AskVirginMoney | Support: Hello Twitter! We are the @122467 Customer Contact Team and are here to pick up any customer account queries or questions
Customer: @122467 Hello - Id like to stop receiving monthly statements for my son's savings account. (Paperless) can you advise what information you need?
Customer: @122467 have spoke with you 3 times in last 6 week on here...still cant get online due to some sort of error to check my account and I still need to update my address now I have moved...would love someone to ring me to get this sorted finally
Support: Let's take a look! We issue statements following each transaction, are you making a monthly deposit into the account? ^JB
Support: Thanks for getting back in touch! We've still got your details on this end, we'll have a word with the team now for you ^JB
Customer: I am yes.
Support: Ah right, that's why Andy. We're unable to stop those coming out to you as they keep you up to date. Is that okay? ^LB
Customer: Well they just go straight in the bin - so I wondered if they could be sent as e-mail only?
Support: I'm afraid not Andy, there's no online access to this type of account at all. Is that okay? ^LB
Customer: It looks like it will have to be! thanks anyway
Support: You're welcome. Just shout up if you need a hand with anything else. ^LB | |
7efd12b6e6645cf8346cfffda0ce08f3 | AmazonHelp | Customer: i bookd a fostelo women's handbag on 4july bt still it is not delvrd
expctd date ws 13july http://t.co/1IEAVE9esC
Customer: @AmazonHelp i think u should cancel your order arpit and book another on Flipkart. It will deliver ur order in 2-3 working day
Support: We would like to help you, Prakhar. Please share your details with us here: https://t.co/GIJyeYqKE0. We'll get in touch shortly.
Please don't provide your order details as we consider it personal information. Our twitter page is visible to public. -Bikram | |
53ef95beb615858d519fc0ff3a9214ef | Kimpton | Support: Thanks, Traci! Our custom-blend has key notes of green tea and soft citrus w/ hints of fresh black pepper & spicy cloves!
Customer: ❤️ it. Maybe one day you'll offer Kimpton scented candles as a mini bar offering.....😉
Customer: 2+ years later... #heythatwasmyidea :) https://t.co/obI1C29Pg3
Support: We know a good idea when we hear one, Traci. ;) Check your email for a little surprise!
Customer: I didn’t think #voting day could get any better..until I saw this. Thank you! Getting these for Christmas 🎁 #kimptonkarma #kimptonlove | |
3dcd79e599242bd297f8169e4ac9faa4 | Tesco | Support: It’s worth camping for the smores alone. http://t.co/Mt7FktUlKo http://t.co/jNFY5cdnp7
Customer: I found rich teas a bit too 'biscuity' for smores. Substitute please? #homeshopping 😄
Support: Oops, we do have Graham crackers available in stores instead! We can check availability for you? :) http://t.co/kCSMME3yEG
Customer: Hey, same question as Johnny, have you stopped the graham crackers?
Support: Hi there, unfortunately we have discontinued this product, we do however sell Jacobs Cream crackers which are also very tasty. TY - Mark
Customer: Thanks for fast reply, however tasty they may be, they're a completely different product for different use/flavour.
Support: Hi there, you can try rich tea's and ginger nuts. The could be a nice substitute. Also Ritz crackers are very nice. Hope this helps - Mark | |
dfea27e4b5a2f93c4e78a44fa5cae6e9 | AmazonHelp | Customer: 1/ @115850 Are you guys leaking email ids of user who applied for Amazon BTS offer?My bro got this spam email: http://t.co/6YtfYm0aLN
Support: Our customers' security is our utmost important concern & we take all necessary steps to safe guard their info. I assure you. ^AN
Customer: @AmazonHelp ur __email__ seems not working so attaching the proof of mail sent here:
#BTSOfferSCAM http://t.co/PFHFyLowFj
Customer: @115850 @AmazonHelp https://t.co/iVeZgEFtAo | |
5eb7a420213df05b36f7458a7a5c4c2a | Uber_Support | Customer: how honest are your drivers compared to @65496 #lostphone
Support: If you left something behind, you can always visit http://t.co/4KMxrxTYYX to retrieve a phone number to contact your driver.
Customer: Our journalist left her phone an #uber cab Will see see it again? link goes to sign up page @Uber_Support @63903 @63799
Customer: @Uber_Support @63799 What are the chances your journalist would see that phone again if s/he left it in a restaurant or tavern? This sounds like an unfair criticism.
Customer: @Uber_Support @63799 Not sure but hopefully the response wouldn't take 2 years! | |
22f5a7c75456ff4e0c24534b542a1582 | AskPayPal | Customer: As @115993 celebrates a new beginning as #PYPL, our customers continue to be at the center of everything we do: http://t.co/pOrKh8Do1B
Customer: @115993 If we are at the center of everything, why when we follow all your rules do you tell us too bad, we don’t care!!
Support: Hi there, we'd be happy to assist if you'd like to send us a DM your email address and the details of what is happening. ^IA | |
5861de092d32ec461598af9e88a1f411 | AskPayPal | Customer: I have a Target gift card and I don't use target often. I want PayPal credits, can I use my target giftcard for that?
Support: Please DM with your email and we'll be happy to look. Don't respond to @33847 as they are not associated with PayPal.^MH
Customer: @33847 I have an issue with my account
Customer: @33847 I need an urgent response please as this is affecting my business
Support: @33847 Hey! I just sent you a DM. Please check your inbox! ^DP | |
55cf819f7d96b1dbf1b12f2fb1a29989 | Tesco | Customer: Do you accept Amex contactless? Just had problem at Elmers End and had to use Visa...
Customer: @Tesco They take Amex contactless but not Amex via Apple Pay (Seems to be a recurring issue with many retailers using that terminal)
Customer: @Tesco Many thanks Luke. Hopefully Tesco will be able to confirm.
Support: Hi Richard, Apple Pay is accepted on any of our contactless terminals. These are only available in approximately 500 London stores.
Customer: @391672 @Tesco is Apple Pay available at all Tesco stores?
Customer: @Tesco @391672 Yes but they are confused & behind the times and enforce a £30 limit! Don’t see the Apple Pay logo, fill up with £48 fuel like me and expect them to let you pay for it... oh no! Even offered to pay £30 + £18 but @Tesco say no! Now I have a £12 non payment charge for ⛽️ | |
5de6c62a6ca16ec59cf828f3501a5de0 | NikeSupport | Support: Nike+ is back up. Sync away. If you need anything else, we've got your back.
Customer: Are servers still going through maintenance? | |
9d8d0decfa4e895f428c56a4191a087d | Uber_Support | Customer: Hello uber_ support i have ready all my documents and I'm waiting for answers. .please check my gmail and my account .
Support: We're having trouble locating your email, Juan. Please DM us with your account email address so we can look into this for you.
Customer: Hey Uber support. I filled my form and I send all my documents lots months ago and never revived answers...please can u help me?
Customer: It's... __email__
Support: Let's check the status for you, Juan. Please DM us the email linked to your account and we'll follow up. https://t.co/sd7yH5jmbJ
Support: For your privacy we'd recommend connecting with us in DM and deleting any personal details you may have posted. https://t.co/sd7yH5jmbJ | |
4d7e1e73b923b044d4b488228a8fab5b | AmericanAir | Customer: I recommend people not use @AmericanAir unless they want poor service and/or want to be stuck somewhere all night. http://t.co/QCe2W0y50l
Support: We're truly sorry your travel isn't going as intended. We hope you'll reconsider and give us another chance.
Customer: Forced to give you another chance and we can't even check in. You guys fuck up again. Changed flight and never notified us.
🖕😠 🖕
Customer: Original flight at 1115a arrived @ airport 9a. We get email NOW @ 10a of changed time for 820a. WTF DO YOU WANT US TO GO TIME TRAVEL?!
Support: We do our best to notify you anytime your flights are changed and apologize if you didn't receive it. Our agents will help rebook you ASAP!
Customer: Been here since 9a and still don't have a flight set. ASAP my ass
Support: Our team's sure to look for the next available flight but if you DM your record locator, we can take a look on our end, as well.
Customer: Too late @AlaskaAir is fixing your fuck up. Thank you Alaska you guys are the best.
Support: If you're no longer going to be flying with us, you can request a refund here: https://t.co/xM8Vkc7BvM
Customer: The only way you'd be able to entice us to fly again with AA is gift a free flight.
Customer: Imma take a guess and say it won't really be refunded but you'll give a $10 off coupon for our "next flight with you" | |
89743b7b87f6765a3779f34c03bd2cda | SpotifyCares | Customer: Please make @115888 available for #India
Support: Hi! We're launching regularly in countries around the world. Sign up here to be first to hear: http://t.co/XDwWzj7cLP /CX
Customer: Still launching?
Support: Hi Aditya! We're launching regularly in countries around the world. Sign up here to be first to hear: https://t.co/XDwWzj7cLP /NY | |
ec98886c0d9a60e1f9d5a4bac88329ae | Postmates_Help | Support: Need help? You can tweet @Postmates_Help 24/7 for real-time assistance, or check out the FAQ on http://t.co/jlQibGcL6v!
Customer: I emailed at midnight, haven’t heard yet
Customer: I made deliveries on June 26th and still have not been paid for those deliveries please help!
Customer: I use this service at least 4 times a week, but now I promise I won’t use it ever again
Customer: My order was cancel after I was waiting for a hour and I need my money back never ordering from postmates again.
Customer: trying to order from the pizza party selection but still getting delivery fees 🆘 | |
50ff7be5872d182e03e77163bcb0c008 | AskLyft | Customer: Is there really no way to stop your app from sending push notifications for coupons? Insanely annoying. They aren't even for my city.
Support: You can disable notifications in the Settings menu of your device, but please note this may also block ride notifications too.
Customer: wow, you guys are retarded. Here's to uninstalling lyft app because they wont let you disable ad notifications. #FixYourShit
Customer: Any updates on only receiving ride notifications, not coupons and other ads? I'd love to allow important Lyft notifications…
Customer: uninstalling because I can't turn off your coupon notifications without disabling ride notifications. gonna uber instead.
Customer: @186323 Uninstalled today. Disabling all Lyft notifications to turn off intrusive ads (including pickup status) throws the baby out with the bathwater. This is a dealbreaker. Goodbye Lyft. (android)
Customer: How can I mute the navigation voice in the driver app?
Support: We do not have an update, but we have forwarded this suggestion to our team. Thanks for your feedback!
Customer: @AskLyft Definitely. Uninstalling. Make an in app option to disable promo push notifications. Unbelievable.
Support: Hey Chris! There is not a way to mute the voice in the Lyft Driver app. Thanks for sharing your interest in that type of feature. We'll pass it along to the appropriate team.
Customer: @186325 This is really irresponsible and a bit shady as a response. All for one and one for all push notifications? Please..
Support: Hi Jim, can you send us a DM with the number attached to your account? We would like to help you. | |
84f059e6117f7db24aa82568d389892e | AskAmex | Customer: has my bill been paid. My ex husband pays it
Support: Hi Mary.Just following up w/you.Do you still need assistance w/your account? ^B
Customer: No
Support: Hi Mary. Is there something I can help you with? ^Beth | |
04287999694999a0782ef3324ee37918 | Tesco | Customer: Hello, I pre-ordered black ops 3 for Xbox one yesterday but I have not yet received an email with a beta code.
Customer: maybe a update on the tweet ^^^
Support: Hi Lewis, I'm sorry to hear that. Can you please advise if this was pre-ordered online or in store? Thanks - Lara.
Customer: I would just like to know if I can get the beta or not. 😡
Customer: @Tesco Grrrr | |
5cf93feb7270e296b541a7629e5254cd | TwitterSupport | Support: Some Twitter users may be experiencing an issue with inaccurate follower counts. We are currently investigating this issue.
Support: The issue with inaccurate follower count is now resolved. Thanks for your patience! | |
e02e7210f3dce022afb7741423a097ce | Customer: We're tweeting at @116057 now. Please follow us there! | ||
647c8a8c4fbfbb73dd053f49929af5ef | Safaricom_Care | Support: Our online support team is standing by to answer your questions. Follow us today and ask away!
Customer:
Support: How may we assist. ^EM
Customer: Since you can do tracking you could have freeze the money and gave it back to the owner.
When one of @Safaricom_Care contacted the response was the response was "we can nothing about it"
Considering the guy is also your m-pesa agent this is an uncalled for and discouraging
Support: ...(CONTINUED) we are unable to reverse.^TK
Support: Hi, DM us the contact number for the affected, we call and advise. Unfortunately, if funds are already withdrawn, ...
Customer: 0719408565 His name is Adan
Support: Hey Duba. We are trying to call you for assistance. Please alert us when available. ^IW | |
f012c85f70ddc861300b3c8eba3fd264 | airtel_care | Customer: BB subscription done on 08028440213 since 31st is yet to be active. Pls assist
Support: Hello @170698, your line has been worked on. Kindly do a hard reset, try connecting to the internet and revert with status. Thank you.
Customer: Very quality service. I am impressed. Well done @airtel_care
Support: @170699 Your tweet is appreciated. We've got you covered always. Thank you for choosing Airtel. ^Osebi.
Support: Thank you. ^Osebi.
Customer: @170698 @170699 First you rectify your networking & billing issue's pending from last month it's for 7045707507
Customer: @170698 @170699 Getting extremely bad internet service from airtel. I've sent am email already. I'll hope this can be sorted out. It's very frustrating | |
9cc7473c1a2796038a6d1c08f0ca0191 | AskPlayStation | Customer: We Want The Order 1886 Part 2 I Think Its A Great Game And With A Another Shot They Could Score A Perfect 10...
Support: Post your feedback and ideas here: http://t.co/kou79AxDbI our Team is going to review them and take them in consideration
Customer: Visa Cards From Jamaica don't work on PlayStation that needs to be fixed | |
eb6ee357c8b962a77595ec9b8131d345 | AskPlayStation | Customer: hi i cant connect to psn i do the internet test everythng goes right but the psn sign in always fail and error code ce339870
Customer: @AskPlayStation How do you fix this I’m having same thing works off phone
Support: Can you please provide us with more details about the specific issue that you're having?
Customer: My PS4 will not Connect to the Internet psn network error ce339870 comes up
Support: Thanks for the quick response. Please take a look at the following link for info and troubleshooting steps: https://t.co/v8nNS6oNDj | |
54bcae8708e799e7d4649a3a6b498217 | Postmates_Help | Customer: NEVER use postmates wtf they charged me $30 for a mcdonalds order that they never even delivered bc there were no drivers in my area umm?!?!
Support: That's the pre-authorization hold that occurs when an order is placed. It's immediately released if an order can't be dispatched.
Customer: @15193 My order was 24.26, my total came out to 54.26. I need to know when it will be off but there is no way to get ahold of any of you.
Support: Hi! Can you DM your account email address? | |
dd932df7871e6c2bc1e1e0329c6645e8 | British_Airways | Customer: really need to talk to human being rather than VM, right now. We've been removed from a flight tomorrow with no reason :(
Support: Hi James, DM us your phone number, booking ref and dob. Also give us a time to call, we're here all night. Thanks! ^Jamie
Customer: you'v failed gf&i. 50 mins on cc, appeared on App 24hrs before checkin. Have rebooked with @120200. BA have offered nohelp
Customer: @40513 @British_Airways @120200 https://t.co/cUOxja1xG4
Customer: @40513 @British_Airways @120200 https://t.co/9rkt3VXv7a | |
3378586f500c157c5f568f91b7025ae2 | Customer: Please tweet @AskPlayStation for any support. This account is currently inactive. | ||
f3d4073227ab13ba27f21942c15cf826 | AskVirginMoney | Support: We love chatting on twitter, make sure you use our genuine @122467 & @AskVirginMoney blue tick verified accounts http://t.co/w0fDzn0gC2
Customer: @122467 How to a make a chargeback claim please
Support: Hi Rachel, I've just replied to your DM if you'd like to take a look over there? ^LB | |
bb75cf1a3ef2c1af0c47f602a5d20636 | ATVIAssist | Customer: @ATVIAssist What is going on with the app? It shows Detroit active?
Support: Hi there, have you tried logging out and logging back in? What about deleting and re-installing the app? ^TO
Customer: I have done all that and cleared the cache. My clan is having the issue too
Support: Can you please provide screenshots of what you're seeing in the app? ^TO
Customer: you can look at my feed.. Have video of them | |
d1efe548d8e07810dd2cf10c04baf178 | DellCares | Customer: .@118197 requires a mobile / phone number to place an order with two fields - area code + phone number. How do you enter a mobile number?
Support: Hi, you may enter the area code and the mobile number and it would accept the details. 1/2
Customer: @155686 Two years later, it's still ridiculously painful entering phone numbers, the forms provide zero help with formatting, and the system doesn't work without them. It's stupid crazy and must be costing you money.
Next time I see Mike or Jeff Clarke they'll get an earful....
Customer: it didn't when I tried. Do I include the plus? Customer service assistant said it was a bug on the site
Support: Reach out to us if you have any queries and we'll be glad to assist you. ^RS
Customer: @155686 I note you didn't answer his question, and British mobile phone numbers don't really have area codes. Sad.
Customer: @155686 In case anyone searches, the format 07713-123456 worked for me.... | |
d30fa8eaf48a20e657a39cf7afe42914 | Customer: @sprintcare I get almost no service after moving to LA. What is wrong with your awful coverage? Why should I stay with you guys? | ||
87d79083d35a7b88cd3c90cab82dc024 | GWRHelp | Customer: just waiting for the 1754 from Swindon to leave. It's possible the doors might close. #overcrowding
Support: Hi Mark. Sorry for the crowding. I shall log your feedback. James
Customer: It was 3yrs ago & this thread had @gwrhelp trailing new trains for Swindon->chelt. New trains here now, but just as bloody overcrowded
Support: Hello Mark. Our new trains are in operation between Paddington and Bristol/ South Wales but not Cheltenham currently. - Jordan
Customer: for an old train it’s impressively new and shiny, even got that new train smell. I’ll be more patient tho
Support: It might be one of our refurbished trains, sorry for the busy conditions this evening. - Jordan | |
ce16f523bdfb0b11fd24cbd8ab7e533f | GloCare | Customer: kindly deactivate entertainment factory on this line 08054695339.Thanks.
Support: Kindly send STOP to 55357.Thank you.
Customer: @215975 Please unsubscribe entertainment factory on my line 0905 585 8471.
Customer: @215975 can you kindly unsubscribe from entertainment factory for me I have tried to send ef1 to 55357 but it is not sending
Customer: @215975 Please stop deducting my money my phone no 08054360016
Customer: @215975 I can't recharge my data because my Glo internet icon does not appear when the data is on. It started when I had my last recharge a month ago
Customer: kindly deactivate entertainment factory as soon as possible, thanks
Customer: @215975 07055958157.. Please deactivate my line from this entertainment factory of a thing. I'm getting pissed off already. Thank you!
Support: Hello Victor, To stop Binbit, please send STOP GL1 to 55357. Thank you. UO
Customer: @GloCare @215975 Please kindly deactivate video box services on this line 08151114888. I didn't subscribe for it all and my money is been deducted
Customer: @215975 Sori@bukjeb nt u i mean glo
Support: may we know if you have an active data plan? OO
Support: Kindly provide your phone number, location, device type and error response so we can progress. Thank you
Support: @215975 Deactivation done. Sincere apologies IA
Support: @263683 @215975 Kindly send STOP to 62013 (Toll Free) to unsubscribe and STOP to 2442 to blacklist your line from such subsequently,if you haven't.. AP
Customer: @43975 Please kindly deactivate entertainment factory club on this number, 08063922263, Lagos, Black Berry Z3, short message transfer rejected
Customer: @263682 @263683 @215975 Dear Glo, please unsubscribe me from 577 {skin's GPA} I was about to recharge my line this morning when I was notified that 577 renewal was not possible due to insufficient balance. I never subscribed to this so help stop it. Thanks. 08079813135
Support: @43975 Hello Isang, the service has been deactivated. Thank you. AA
Support: Hello Adesanya, your request for VAS deactivation has been treated. You may send STOP to 2442 for full VAS DND. TT
Customer: @43975 Thank You
Customer: Thank you
Support: You're welcome. FA | |
2eb00eac5d028eba7ed4ad603450231e | AskAmex | Customer: Can I buy George Strait tickets for Vegas on Friday via Membership Entertainment site?
Support: Hi there, George Strait is not an Amex pre-sale.
Customer: Who mentioned AMEX? I said Ticketmaster. But Ticketmaster did have Amex presale on its site.
Support: Hi Kathy. Do you need assistance? ^Clarissa
Customer: No. Don’t know why AMEX is involved when My tweet had nothing to do with Amex. Go away. | |
5de56f5e86f3961a40c159d9eed98162 | AmazonHelp | Customer: It's officially Fall! So, we're just goofing off a bit, waiting for #Halloween http://t.co/aWnCgZakZy
Customer: Why is this happening now? https://t.co/Cs4XsXoOXv
Support: I'm sorry for the frustration. Currently, there are no delivery times. Please keep checking back for when they're available! ^DD
Customer: But why. This has never happened. Like there are no drivers working today or something?? | |
e84ec5dd36779b8df4fc1468a8b2b25c | Uber_Support | Customer: MTSU Homecoming is around the corner! @116271 got a code for the good people of MTSU?
Customer: we've partnered w/MTSU to provide free rides to new users, promo: MTSU. Look for us onsite during the tailgate & game as well!
Customer: @770617 Is this still happening???
Support: Hi there! Please reach out to https://t.co/QDn91HzZV0 and fill out the 4 boxes at the bottom so we can get in touch. | |
fb9daad97d8ead5cdde637896eb56a30 | AskPapaJohns | Customer: Apparently by "any" @116076 means "select" http://t.co/SAgmaMYI4G
Customer: Still waiting for my response...
Support: Hi, Steven! How can we help you? | |
0670f9216f87fabc0ff49edfaef9f4bb | AskPlayStation | Customer: I'm having trouble getting my PS3 to load any game error code 80010514
Support: Eject the disc and re-insert it, ensure that it's clean and free from dirt, marks or scratches. Attempt to load another disc.
Customer: @685341 Should you use alcohol or tap water to clean the ps3 disc? | |
a5d58cd0309564e9ba5c4675ce16c6be | sainsburys | Customer: Being told to 'f*** off' by a @367412 driver & shouted at by a @sainsburys worker because THEY were blocking & road I couldn't get out...
Support: Sorry Sadie, did you catch the registration? Can you tell me the postcode of where this happened? Steven
Customer: It was a Tuffnells lorry but the Sainsburys employee was very rude. 12.05pm at GU1 3EZ - lorry unloading in middle of road.
Support: Hi Sadie, did you catch the registration of the Sainsbury's lorry? Steven
Customer: as mentioned, it was a Tuffnells lorry & the sainsburys guy was unloading the sainsburys goods from it
Customer: @sainsburys So sorry, Sadie. If you have the reg we will escalate this to the driver's manager ASAP. Please email __email__ with details.
Customer: @sainsburys You have just responded to a tweet that was sent in 2015...
Customer: @sainsburys Clanger, sorry. Someone liked it this weekend and it resurrected. We didn't check the date. Sorry again! | |
7ebd800fda65a6e8bf8d7dd4df936138 | AsurionCares | Support: Did you forget to turn off “Find My iPhone”? Don’t fret! Here’s a quick how-to: http://t.co/Taop0HzYEK.
Customer: You keep sending me these emails and messages, and I did not forget!!! It was turned off, and I have email confirmation. Ugh!
Support: The messages are automated. If it has been turned off you will not be charged. Who's your carrier? ^AW | |
789adb103111d43651d0df9c027adb6c | SpotifyCares | Customer: Feature suggestion: ability to stream to @44842 from the PC app.
Support: Hey Colin! Chromecast support is rolling out in the next few weeks. Fingers crossed you'll have the update soon :) /BH
Customer: @188000 Are we still waiting for support on mac?
Customer: @SpotifyCares AFAIK this is not supported on any desktop OS yet :-/
Customer: @SpotifyCares Yeah.. after searching everywhere, there is no SDK from Google.. F****** Google.. | |
0a348ddfdaee2ec9a0acf22c52cce5b6 | AmericanAir | Customer: @AmericanAir this is what ur people did to me luggage, animals!!! 😡😡😡 http://t.co/q666ZnxVsR
Customer: @AmericanAir never heard back from you guys after two years!!
Support: You should've received an answer long time ago, Maria. Please send us a DM and include the case number that was first sent to you. | |
3c08516fceaecb089d01b4f2a9b92fce | AmericanAir | Customer: I have AAdvantage Visa & Master cards & they WILL NOT WORK IN SAMAUNG PAY OR ANDROID PAY but work in Apple Pay & Google pay WTF
Support: We're a bit confused by your tweet, Alex. Are you trying to complete a payment on our Website?
Customer: I’m trying to add my AAdvantage cards to Samsung Pay but it looks like your partner Citi won’t allow it http://t.co/ysdNHVXYN2
Support: AAdvantage cards are not eligible to be used for mobile payments, Alex.
Customer: Then why is it I'm able to add it to Apple Pay on my iPhone 6s Plus. Plus this offer I got in May? http://t.co/wWQ4Eex82I
Support: Our apologies, Alex. They're not eligible for Samsung or Android Pay.
Customer: @398285 Any update on this @AmericanAir??
Customer: @398285 SAMSUNG PAY!!!!! Helloooooo.
Your continued non-support of this platform is really annoying. Even more annoying is that you provide no response or timeline to customers. Just say you've cut a deal with Apple instead of leading us on.
Customer: @398285 I'm a long time Aadvantage customer. This has been my primary spending card but if not changing I will use a different card. Please update
Customer: @398285 @AmericanAir Please provide more info and timeline this is silly. Come over to 2017 with the rest of the world
Customer: My family ditched all our @AmericanAir cards for @1398 Venture last year & have been happy with it. | |
abc6af826a7d4cd891acb7865eae2d84 | SpotifyCares | Customer: hey @115888 can i get a profile photo without a facebook account or nah?
Support: Hey there! Right now it's not possible, and we have some info about this from our devs here: http://t.co/Wahm6K8Adr /CT
Customer: thanks for the info. it's not that i don't want to link the two, it's that i don't have facebook so i don't get a photo :/
Customer: @SpotifyCares is this still a thing???
Support: Hi there! You can now change your profile picture without needing to connect your Spotify and Facebook accounts: https://t.co/KyHcgkPjyy /MA | |
e3fee801409b3d69510d4023e3b4f759 | ATVIAssist | Customer: I don't understand
Support: Apologies for the delay. Did you recently purchase this console? ^MG
Customer: no | |
8e9b38fc8b9b20ef80b26cd24a6cee8f | hulu_support | Customer: Empire is back, and every episode is available on Hulu. Install the app now. https://t.co/hZK6Jn0oWC
Customer: why isn't the latest episode of empire uploaded yet? 🙄
Support: Hang in there! Empire hasn't aired a new ep since 10/21, but a new one will air this week on 11/4 & we'll have it next-day.
Customer: It's currently 11/7, where's episode 5?
Customer: Why has empire S.4 E.5 been updated to Hulu yet @115940
Customer: What about the episodes for 11/22 and 11/29?
Support: Hi, Ivy! Empire will resume airing tonight and we'll have the episode available on Hulu tomorrow!
Support: Empire was on a hiatus last week. Good news though—S4 ep5 is set to premiere on TV tonight, & added to our library tomorrow.
Support: The Lyons went on vacation, Cassie! They left on the 16th, but don't fret. They're back tonight with a brand new episode: https://t.co/iAizMe8462. Make sure the shows included in your WL/My Stuff to stay in the loop. 👍🏻 | |
fcca223d65058ac0a6018b87507df6b9 | UPSHelp | Customer: Whole day wasted waiting for a #ups package that we supposed to arrive in the morning. Terrible service @115817 :(
Customer: @115817 I to spoke to customer service and u are helpless to help! The driver and the management at the Ontario, ca center are to blame. Hire more drivers!
Support: I do apologize that your package has not been delivered yet. Please DM us your tracking number, and complete address so we can look into this. ^AC https://t.co/wKJHDXWGRQ
Customer: Loosing money
Customer: I have done that multiple times I know where the packages are 1package is in the truck out for delivery again for the 3rd time. And I had you hold the other 2 at your Ontario, CA center for pickup today and it doesn't open till 10 am I had to take a day off work to pick today
Customer: 1ZR0Y0651225736003 it says it's on the truck. I took a day off to get the packages yesterday now I took today off again 2 days it costs me money! The other 2 are on hold a the Ontario, ca center for me to pick up. Opens at 1am really!? I could have worked 1/2 day at least
Customer: 10am
Support: Luis, I'm terribly sorry about the delays you've experienced. We are trying our best to keep up to schedule after Black Friday and Cyber Monday with the narrow delivery windows provided. If you have any further questions or concerns please DM us below. ^JF https://t.co/wKJHDXWGRQ
Customer: Still waiting with no eta. 1 hour ++
Customer: 1216 pm and still waiting none of the packages found yet!! Ups is so incompetent. I can't believe they are still in business! 1 hour and a half +++ waste of time with no recourse just like trying to recall a bullet impossible and like watching a slow motion train wreck horrible
Customer: Ok customer service center worker @#ups just told me they aren't able to locate any of my packages they are phone's and are stored separately from all others and can't find them really? !wasted my whole day because of #ups
Customer: Hello it's past 10pm I've been on hold with customer service 39min+ and u may not want to believe this but for the 4th time no delivery! I. Managed to pick up 1 package myself from the Ontario, ca service center but still need 2 more. HELP !!! Is it a night mare?? Groundhog day?
Customer: Hello I'm here at your Ontario, CA center and they have hands on on 1 package and no idea where the other is!!
Customer: It's 11 am waiting for awhile # | |
f87331e815f853640e32a97c3a6af37e | Safaricom_Care | Customer: hi, how do you check your sms balance?
Support: Hi, kindly SMS Balance to 144 to confirm your SMS balance.^RP
Customer: Thankx alot
Support: You're welcome. ^GB | |
fef47e23a8dba52cb503e6da6b61a678 | sprintcare | Customer: your customer service sucks. do you teach your ppl to be argumentative or is it just the rep?
Support: This is not the experience we want you to have. What issues are you experiencing with your device? We want to help. JJA
Customer: to replace this one without paying an early upgrade fee. I just want a new Note 4 that works, not a new to me Note 4
Support: Please send us a Direct Message with your phone number and security PIN. Visit https://t.co/V4IzQGsYmp to see how. SXV
Customer: done
Customer: get any early upgrade. My less than a year old phone does not work? How is this right? You already have $400 of my $$
Support: It was a pleasure speaking with you today. Plz let us know if you have any further questions. We are here to assist you. SXV
Customer: Thanks very much for your help!
Support: Feel free to let us know if you have any further questions or concerns. We're always here to help. MMD
Customer: I want the Note 8, but you're offering better deals to new customers | |
c4692d034d951d0348c0326523b4e2c1 | British_Airways | Customer: Just out of interest, @british_airways, when was the last time you *weren't* experiencing "extremely high call volumes"?
Support: Hey David, off the top of my head it was about, 3rd June 1997. Seriously though, is there something we can help with? ^Jamie | |
95705d468a2067fc6acee2d08236f134 | sprintcare | Customer: Please do something about this horrible sprint store!
78 E Allen St #102, Castle Rock, CO https://t.co/yDr1nMyoFr
Customer: @115714 I have to agree they are hurting me and my family
Support: Hey! What's wrong? We are here for you. -JD
Customer: all of customer service when we call In,your doing it to my friend. With him it should go nationwide. @186390
Support: Please send us a Direct Message elaborating on your issue, so that we can further assist you. -AH
Support: Hey Josh, Your post is concerning to us and we definitely want to look into this issue for you. -AH | |
378283d5d41e4deee8d642dcafe0ff88 | AskPlayStation | Customer: Hey PlayStation, I'm a highschool senior interested in pursuing game art/design. Do you offer job shadowing?
Support: That is a great question. Here is a link that may be able to help you: https://t.co/FCarzYpXSN
Customer: Thanks! | |
d11838b178394ad63d2ee729c48d3706 | Uber_Support | Customer: I just called for an uber and the guy said he didn't have any kittens what kind of national cat day is this ?
Customer: hello where are my kittens ? @115873
Support: This event was one day only. Keep your eye out for more purrmotions coming soon.
Customer: I understand this but it's still national cat day and I want my uber kittens
Support: Paws crossed that we'll have UberKITTENS in CITY next year!
Customer: wow I've waited a long time for an uber before but NEXT. YEAR? worst national cat day ever
Customer: hello two years later and still no kittens
Support: Hi there! Please reach out to https://t.co/zUe0dj6yoX and fill out the boxes at the bottom so we can get in touch. | |
f0755e4cc476676dd435bc2859df0680 | Safaricom_Care | Customer: @Safaricom_Care @119433 am a bitter client hvng bn misled by u 2 join zidisha plus thng topd up 2k n nothing changes
Customer: @Safaricom_Care @119433 y shld ur service care misled mi? who takes care of my damage??
Support: Hi,kindly DM your number for assistance.^NR #CheersAt15 cc @119433
Customer: @260688 @119433 I cannot access my mpesa account
Support: Please DM us the affected mobile number we check and advise.^CA | |
7439a1c4b7cb625ea1657ced3af0157a | AmazonHelp | Customer: Bienvenue sur notre nouveau compte Twitter @120533 !
Customer: Amazon et le FIASCO DES LIVRAISON DE LA XBOX ONE X UNE HONTE 😲😲😲😲😲😲😲😲
Support: Désolée pour cela. Rencontrez-vous un retard de livraison avec une commande en cours ?^FA
Customer: Le suivi a enfin changer pour me dire LIVRAISON demain dégoûté d amazon franchement
Customer: Oui est je ne suis pas le seule
Avec ce produit beaucoup de personnes on des problème .
https://t.co/Wh3TD9EEQS
Customer: Aucune réponse fiable pour dire ce qui c est passé juste d attendre 50€ d abonnement prime pour ca de plus une commande a plus de 500€
Support: Bien que la majorité des colis sont livrés dans les délais, il peut arriver que certains soient retardés. J'en suis navrée.^FA
Support: Avez-vous signalé cet incident à notre service client ? ^ASZ
Support: Puis-je savoir que dit le suivi du colis actuellement s'il vous plaît ? Merci ^SB
Customer: Cette commande devait arrivé aujourd'hui j ai un doute car prise en charge qu a 11h....
Customer: Service client téléphoner oui le suivi m annonce
HUB CHILLY MAZARIN CHRONOPOST
Envoi en cours d'acheminement
Livraison prevu demain
Support: Je vous prie donc de patienter jusqu'à demain et nous tenir informé de la livraison. ^ASZ
Customer: Toujours les mêmes réponse 😕
Merci de m avoir fait perdre mon temp
Customer: @AmazonHelp On devrait allez cambrioler le hub de chilly mazarin la mienne y est depuis lundi ... vive l'abonnement prime inutile . 💩amazon💩
Customer: @AmazonHelp C est clair franchement tu paye 500 boule de console ca fou vraiment les boule de voir le merdier que fait amazon | |
e8472b2b38393d39fe757500e974b5df | AirAsiaSupport | Customer: hello, why i can't do web check in for my flight at 3rd nov 2015 from kota bharu to kuala lumpur? i've do so many times.
Support: Hi, may I have the booking number and email address used for a check?
Customer: Hello airasia, i did a booking with name Wan Mohd Azli. Id no, 922712036689. Booking made under email address __email__. but the problem is I dont get any email back 9r booking number. Can you please check it for me? Thank you.
Support: Can we have the flight details booked so we would able to trace accordingly. Thanks -Ed
Customer: Passanger name, Wan Nor Azli. Flight no, AK 5883. Departure Sibu -Kul. Departure date, 27 November 2017 & Time, 12.15.
Support: full name of the booking. Thanks-Sha
Support: itinerary to your email, kindly check your mailbox. Appreciate in future can provide the passenger's>>>
Support: Hi there, can we confirm is this passenger's full name Wan Mohd Azli Wan Hassan? If yes, RS454E:: We've resent the >>> | |
76a8ebee42e339d321f12d38f27c72cb | sprintcare | Customer: . I live in a city not BFE and I'm sick and tired of getting this. https://t.co/IjHPOTQd2O
Customer: at my home all day long.
Support: I know the importance of having a reliable service. Pls provide the closest cross streets and ZIP code of where this occurs. MXF
Customer: it wont help. I've ben reporting since last November when I got your weak service. End of stella drive 41102 zip.
Customer: again
Customer: again https://t.co/WIJ9xbSnW6
Customer: @sprintcare How are u my friend
Support: Do you experience this issue in other locations? I will notify the Network Team, so they can take a look into the area. MXF
Customer: there's a school and trucking comoany causing problems i bekieve. Even my Zm raduo goes out by them.
Customer: @sprintcare How are you my friend | |
da6f2a22c8592b05554fa73b8579ecb6 | comcastcares | Customer: Share your Comcast horror stories either in Chicagoland or elsewhere!
#Comcast #ComcastIsEvil #ComcastSucks #PleaseComeToChicagoGoogleFiber
Customer: Outage in Merrillville Indiana on a warm clear sunny day for over 5 hours and still out. #ComcastSucks
Customer: Going on 8 hrs still not fixed What a bunch of incompetent bozos at #Comcast
Support: Hi there. Sorry to hear of the service issues. Please send me a DM with your name, phone number, and address for assistance. -EW | |
13751df595d5d645fe3efc581d58246c | comcastcares | Customer: @116136 HBO Go is out for Android TV and you're the only carrier not supporting it. Abandoning your customers for Googles $$?
Support: Can you tell me what type of device (Make and Model) you are using to access HBO Go on your TV? - Chad
Customer: Nexus Player (Android TV). Comcast is not supporting it even though all other carriers are? https://t.co/0Gz5dSuPoA
Customer: Care to explain why you're not supporting Android TV? It's clearly not technical in nature.
Support: have it available in the near future. I apologize for the inconvenience. -SR
Customer: Hi! This was TWO YEARS ago now and this is still not available. Can you define "near future" for me?
Support: At the moment we do not currently have compatibility with those devices. I'd recommend filling out this (https://t.co/LibfhgEFl1) survey to suggest it and make your voice heard.-JG
Customer: A survey? After years of waiting, that's the best response? I thought this was the Twitter handle for showing that Comcast actually cares.
Support: We take your feedback seriously, so I would recommend that you take the survey to voice your concerns so that hopefully this will change in the future. I apologize for the frustration this has caused you. -AR | |
047c78544066014d70be337cddc5a660 | Customer: Once a flirt, always a flirt.
Customer: Did you just retweet your own tweet?
Customer: In matter of fact, I️ did tree.
Customer: @528134 You mean I and Brandon no one be flirting with you boy
Customer: @528134 Idk how fix it mane
Customer: @528134 You have to click I instead of just letting it autocorrect it. I literally get so pissed off about it 😂
Customer: @528134 @AppleSupport fix this before I️ get an android.
Customer: @528134 @AppleSupport I️ phone is spelled a lot differently now... thanks apple | ||
0b1807a7585c30aa0337b9eec13065ef | Uber_Support | Customer: Um why is my uber account banned..?
Support: Sorry to hear about the trouble. Please visit https://t.co/VmsUZ44fF6 for more information.
Customer: Update of my life: you still didn’t lift my ban and if I had an Uber account I wouldn’t give anyone tips. Zero stars from me | |
e3d28ee460fabf01d34584b8a37b1926 | SW_Help | Support: Give us your feedback for a chance to win £100 travel vouchers: https://t.co/01goOb8VZa
Customer: I am on train to London Waterloo, the Business capital of the world, I connected to Wifi to review a £12 million contract for my company but Wifi doesn’t work and my mobile intrnet works intermittently due to the areas we are traveling through I hope you can resolve this.
Support: Hi, we have plans to improve the free WiFi on board. However, as you mentioned we also do experience similar issues with the reception due to the areas the train travelling through. ^BK | |
b7469dc537a12ac1eab2a24b9c22e79e | idea_cares | Customer: Mr. Sunil Sood, MD & CEO @118343 & Mr.Thomas Reisten, CFO @118343 declaring the #H1FY16 results in Mumbai. https://t.co/7f9U9iTrR5
Customer: @118343 I think 2G nw of other service providers is far batter than so called vodafone 4G
Customer: Hi Dhaval! We will call you shortly to address your concern. - Puneet
Customer: Boss u will can only no solution ... @118343 ...learn from @116327
Customer: @31224 kindly suggst whn u will solve low seed net problem?.... Pls give me u best plan @idea_cares @116329 @116327
Support: Thank you for choosing Idea Cellular. We request you to DM your contact details and pin code to get in touch with you soon.
Regards,
Darshan. https://t.co/LBfZgLCSfr
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care | |
d5fb9d24c0088806449e85b876046348 | British_Airways | Customer: And luggage being tagged by @British_Airways to wrong destination and don't care attitude! #NeveronBA (2/2)
Support: We're sorry to hear this Sachin, could you please DM us your baggage ref, full name and address so we can look into this for you?
Customer: Dear @British_Airways so to say but it was a water throwing on all your till date achievements, as a God of Cricket @481163 feel trouble. | |
a90baf01669745e918cb834416b07983 | ATVIAssist | Customer: Whats going on with the matchmaking for PC ? it's either 1 team is all low pings 30-50 the other team 150+ or 200-400 .
Support: Hello there, Are you playing over a wired connection? Is this occurring in a certain game mode or at random? ^SB
Customer: Yes, wired connection, cat 6, 300 down 100up, line quality A+... this happens across every mode..
Support: ... patch to address these and other issues soon - hang in there! ^NM
Customer: Thank you !! Should we expect it today ?
Support: No official time frame there, but keep an eye on the SHG twitter for the latest announcements: https://t.co/5ReeEixIP5 :) ^NM
Customer: Thx, have a good 1 !! | |
6587933f72c894d45c5c410a0a464dd9 | hulu_support | Support: We're revamping Watchlist to make it even better. You can find out more here: ( https://t.co/TrZMQzVq4Q).
Customer: Watchlist is not showing "unwatched" episodes at the top like it used to? E.G.; I just watched Scandal, and there's another new one unwatched, but I would not have known except I accidentally browsed the whole list of episodes, and saw the "NEW" label on it?
Support: Apologies, Mitchell! We noticed similar reports and assure you that our team is working hard to get this all sorted out, ASAP. | |
f6a0b81b29386ef0179951ae5ca5d655 | Tesco | Customer: trying to book Cineworld tickets on the website, it's asking for a PIN, only a 17 digit code provided. Please help!
Support: This is strange, it should only ask for the clubcard voucher code, can you DM a screen shot please? Thanks - Leighton
Customer: thanks for the reply - I missed the box, it was on the ticket page, rather than the payment page. Useful to add to instructions.
Support: Hi Natalie, has the order been placed now? Is there anything else that I can help with today? #EnjoyTheFilm - Leighton
Customer: All sorted now, thank you. Would be useful to clarify instructions on the website.
Support: You're welcome Natalie, I can certainly log your comments if you can DM your name & address? Thanks - Leighton
Customer: @688536 2 years later and the instructions have not been improved... spent ages trying to use these vouchers this morning! Thanks @688536
Customer: @Tesco Ha! Good to know I made a difference 🤦🏻♀️😄
Support: I can log your suggestion if you DM your name and address. Thanks - Leighton | |
077c20098ea7838516fabf5b43a0d63b | SouthwestAir | Customer: .@SouthwestAir pilots are savage. Dudes literally drove over the chocks, taxied out unmarshalled and then took of withour runway lights.
Support: We'd like to look into this, Gordan. Can you please DM your confirmation number? ^JT
Customer: I was working at the airport! Not your finest moment!
Support: We're truly sorry for your disappointment. That said, you can DM us your airport information and the time frame. ^NG https://t.co/mQmfkXW4oV | |
0b35371223c2f44e2dc0e27dcbb11135 | ATVIAssist | Customer: Hello, im a user of cod bo3 in old gen, we dont have the Split screen, but, if you can put a update with it, you make me happy.
Customer: @ATVIAssist you make me happy
Customer: @ATVIAssist 2015 Dovid,
Support: Hey there! Please leave your BO3 suggestions here: https://t.co/OOXuvdNjxT They are greatly appreciated! ^MB | |
2bb740429372204546508e47396ee5ac | Safaricom_Care | Support: You can reserve a special Golden number for Ksh 20,000/- e.g 07**221551. Alternatively,check with our dealers for an old 072 ^MW
Customer: 221551 is a golden number are u kidding me
Support: Hi, yes the number is golden.Share your contact number via DM for details.^KF | |
6331e3a5aac4ceb1837f3bb5a6ceabeb | Safaricom_Care | Support: You don't need more strength, ability or opportunity. What you need is to use what you have. Good morning. ^RM https://t.co/IAeqLXsno5
Customer: hi,name:KATETA MUSEMBI, ID NO 29229682.KINDLY offer the your assistance soonest possible
Support: Hi, unfortunately your registration details do not match our system. You will need to visit our retail shop with...contd
Customer: I have been called by several fraudster informing that my line registration is share with someone
Customer: I'm officially moving to aitel because that adds weight to my reasons of boycotting your service
Support: Hi, Kindly send fraud related issues via sms to 333(free) our fraud team will investigate and action.^ BD | |
a9c325a157b5752ef9abfa8872faf880 | AskCiti | Customer: Citibank Philippines https://t.co/YuEneTP0cg
Customer: hi there maam april..do you work for citibank ph? i need help on my account.. could you help me? thanks
Support: Hello, I saw your tweet and I would like to help. I would be happy to escalate any concerns to our Citi Philippines partners. Please click and DM with you phone number and details of your issue.(No Acct #'s/PIN).^ZJ https://t.co/gvC4jAOA9c | |
1a97768dc9dffc384357957de04045f6 | ChaseSupport | Customer: So I called @ChaseSupport & got to speak w/4+ people who can't seem to solve my error code 386 so I can see my mortgage info SO ANNOYING!!!
Support: Thanks for reaching out to us. Could you try clearing your cache and cookies? Please let us know if this helps. ^AW | |
e7196ab5283fef8e10532015b3be4ab2 | ChaseSupport | Customer: New debit card. #excited https://t.co/qtkEkDlP5L
Support: Please delete the message with the card number, and let us know if you need our assistance. ^JD
Customer: @802959 😂😂😂😂 | |
8829db8ac6ccd00d8b3c289e9afa8c1f | comcastcares | Customer: I'm sorry this happened to your friend. Can you have your friend tweet to me and I'll investigate? -Larry
Customer: @342477 do you help when Comcast can’t? I have placed five phone calls with no luck...
Support: Hello, I want to help. Please DM me your address and number so I can get your account pulled up. -AR | |
3da44dda8fc89312d7f3b759e4fb7de0 | Customer: For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away! | ||
a887b657402216876fd0934b51a52cf2 | AskAmex | Customer: I want to change the money that I put in my reserve account to 50 dollars on the 4th of every month instead of 20 dollars twice
Support: Hi there. Are you referring to your Serve Card? ^Rachel
Customer: Yes
Support: Hi Joan. Is there something I can help you with? ^B | |
aee13175dca30ae8fac7df5790ba61a9 | AskPayPal | Customer: Thanks @490 for hosting #FIF2015. Great to see businesses & gov’t working together to make financial services affordable, accessible
Customer: Who is in charge of consumer affairs at Paypal? We need to talk!
Customer: @490 Hi Dan can you help? My mums been waiting for over a week for a response from support & money has gone missing into your #paypal system
Customer: @490 how to handle credit card fraud of those with no PayPal account More than 27 minutes waiting on phone @115993
Support: Hi! Sorry there's a problem! Please DM us with your PayPal email and we'll check things out! Thanks! ^MW cc @137259
Customer: @490 I'm absolutely appalled at the lack of urgency from PayPal it appears your growing at a pace that @115993 can't cope with, @47440
Support: Sorry to hear about the extended hold time. If you still need help please DM us your PayPal email address. ^DD cc @137259
Customer: @137259 How do I send a DM? And do I want to? Just spent an exhausting hour on to your Phllipines and (closed) UK outposts
Customer: @490 @115993 @47440 @67034 o know your very busy But when you get this feel free to share absolutely everywhere x
Customer: @676345 @137259 https://t.co/olP4KRnkyG
Customer: @137259 For no logical reason I'm delisted or delimited or limited or whatever cyber-corporate jargon you've constructed
Support: @137259 Hi there, we are sorry to hear your mum has had this experience. We'd like to help & will be sure t... https://t.co/OHsitbxJOc
Customer: @676345 @137259 https://t.co/fyBtJkoC3w
Support: Try this link for instrucitons https://t.co/KJ7twOEH7S Sorry about the time spent on the phone! ^MW cc @137259
Customer: @137259 So I've been requested again for information? You ain't responded / fulfilled investigation to this issue? I'm currently waiting a response
Customer: @137259 and a deathly silence descends. Tumbleweed floats past me. The clock ticks mournfully and life, pauses...
Customer: @AskPayPal @137259 Sean they don't give a fuck love. Trust me.
Support: It sounds like you may be running into our Security System when trying to send a payment. We'd be... https://t.co/vZiUOaCZyQ
Customer: @422973 I would suggest it's easier to buy heroin and inject it and probably preferred to being involved with PayPal.
Customer: @422973 Ah ha ha any excuse to hold on to a few quid PayPal pay pig | |
20ae79db2a0cafbdd11595ea70115c23 | sainsburys | Customer: bought your beef lasagne open the box and this is it. Look a bit different to your box picture. https://t.co/pPlEOIliLr
Customer: so no answer from you regarding this so called lasagne I tweeted you last night.
Support: Seems like we haven't received this Robert. Can you DM us more info please? Maryclare
Customer: thank you for reply I have just DM you.
Support: Hi Robert can you tell me the barcode & store it was purchased from please? Steven
Customer: Hi Steven it was purchased from Redhill branch last night. I will get the barcode tonight when back home.
Support: No problem Robert, we're here until 11:30pm. Steven
Customer: Hi Steven Barcode is 00123013 and purchased last night from Redhill Branch.
Support: Hey Robert. Can you DM us your Nectar card number? I'd like to pop some points on. Thanks, Grant.
Customer: okay will do that now. Thank you
Customer: @sainsburys U just want free food nothing looks like picture on packet
Customer: @sainsburys Who are you stalking a two year old tweet? | |
3e84a433bb55ecaf16ad7bfbb2b4f01a | XboxSupport | Customer: For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away!
Customer: @XboxSupport How do I use a keyboard and mouse on my Xbox
Support: Hi there! You can plug those in using a USB port. They are not supported for games though. ^BL | |
dc11b13fcbfbe76a26a9689e9c3b0b94 | airtel_care | Customer: pls, deactivate auto data re ewel 07014142114 thank you.
Support: Hello @420468 Please be informed that the auto renewal has been deactivated as requested. Thank you.
Customer: @420468 Hello How to deactivate caller tunes?
Support: via DM for prompt assistance. Thank you. ^Osebi. (2/2)
Support: Please send STOP to 791 to deactivate the Caller ring back tune service. Thank you. Alternatively, you may share your mobile number (1/2) | |
145ef09b41173588dd5cb9a2ba33b5ff | BofA_Help | Customer: On hold with @116035 for over 2 hours! terrible customer service #bankofamericasupport #horrible
Support: We are following up to see how we may assist in resolving your concerns. Please let us know how we can help. Thank you. ^ig
Customer: @198355 Someone have my money and nor @ChaseSupport nor @116035 nor @3345 want to be responsible
Customer: @198355 @ChaseSupport Chase /zelle allowed two people to have the same phone number to be registered to receive funds | |
a5f4a344f076794faa29e34dcf21fc11 | Safaricom_Care | Customer: @Safaricom_Care JL58L2UHS0 Confirmed. Ksh7,000.00 sent to NIC Paybill Account for account 1000384786 on 5/12/15 no reflecting
Support: Hi. From our end the transaction is complete. Kindly call the bank on 0711041111(charged) for assistance. ^MC @164505
Customer: kindly call me.I want to renew my line. call me through
0724164282
Customer: i want to open my mpesa account. kindly call me. 0719304931
Support: We have been in touch and advised. ^SH
Customer: Have 1 GB Promotion Bundles bundles it does not connect me to internet. Kindly assist. My phone number: 0792336517
Support: Hi, the bundle will only work when you are on a 4G covered area and using a 4G Device.^TT
Customer: i deleted my safaricom sim cards contacts by mistake. is there a way i can recover them back? 0722498570
Support: Unfortunately we no longer have a service that can assist you recover your saved contacts. ^MU
Customer: Regards
Customer: is there a software or anything else i can use?
Customer: kindly call my number. i need help. 0724164282
Support: Check under billing>recent or unbilled usage on https://t.co/p2NkzIrbyj numbers you have been calling but without the names.^KS
Support: Hi kindly DM the number,name id no and Mpesa balance we will assist with the puk 2 .^TM
Customer: Kindly call me now. I nees assistance with renewing of line. 0724164282
Customer: mpesa balance 19ksh
Support: Hi, we are trying to reach you on 0724....282 unreachable, kindly advise on availability for assistance.^HM
Customer: kindly call back . im available. 0724164282
Support: We have been in touch and advised.^DN
Customer: have tried with nokia asha 205 and gives me an error "pin 2 code rejected". 0724164282
Customer: kindly call back. was in another call
Support: Hi, we are unable to reach you now. Kindly advise on the best time to call. ^KR
Customer: kindly call back
im available
Support: Share an alternative number via DM that we can use to reach you with since your number is unreachable ^WE
Customer: 0724164282
Customer: I want to replace my lost safaricom line....kindly contact through 0724164282. regards
Support: We have been in touch. ^KT
Customer: i enjoy your quality services. Regards safaricom care group
Customer: i want to help someone who blocked his mpesa account after forgetting pin. kindly call me 0724164282
Support: We have been in touch.^TM
Customer: kindly recall. He is still having problems with mpesa pin . 0724164282
Customer: my line has been blocked for entering voucher 3 times . kindly help 0724164282
Customer: kindly call me. need help 0724164282
Customer: my line has been block for entering wrong voucher 0724164282 .. serial no:8__credit_card__
Support: To top up the voucher card dial *141*voucher code*your number# okay the serial number of the voucher is active ^WE
Customer: I am lindah of no: 0702498171. kindly call me now. I need help
Customer: kindly unlock my number .0724164282.
Customer: kindly call me now. i need urgent help. 0724164282
Customer: kindly call me. i need help in transfering bonga points. 0724164282
Customer: i want to renew my lost safaricom line. contact me through :0724164282
Customer: you can contact me now. 0724164282
Customer: i need help with my simcard. Kindly call me now through 0724164282
Customer: Kindly contact this number. She needs urgent help. 0717150386 .
Regards
Support: Hi, we've called her. Have a good day.^NK
Customer: kindly call me through 0724164282. I need help
Support: Good afternoon,brief us on the issue for follow up call.^DN
Customer: i want to help someone who blocked her line .
Customer: kindly call me through this number . 0724164282. i want to assist someone who blocked her sim card.
Support: We have been in touch and confirmed issue been sorted.^DE
Customer: Kindly call at assist this number 0707962883. She is having problems with internet connection in her phone.
Support: It seems our calls are not being picked, give a brief of the issue for further assistance.^WO
Customer: Kindly call me. i want to help someone renew line 0724164282
Support: Hi, advise if it is okay for us to call you at this hour. ^NO | |
1cd28a359004a4377ef406d7f3247133 | ArgosHelpers | Customer: unable to get in touch with your phone team. Delivery problem, can I get a DM! You have awful customer service!
Support: Hi Lee, I'm sorry to hear this. How can I help you? - Ashley
Customer: ordered gaming chairs on the 23rd November, only one turned up next day... Can't get through for hours!!
Customer: @ArgosHelpers what happened to the gaming chairs? |