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2ebba35de780d434b1068cd52787164b | Uber_Support | Customer: Just setting up my Twitter. #myfirstTweet
Customer: Why uber drivers charge double from us even for a pool ride...payment mode was selected via paytm @Uber_Support
Support: Here to help! Send us a note via https://t.co/DceIRNI6kV so our team can connect.
Customer: Its done. Please help me out asap. Its not about money its more about process. And we always prefer uber above any other cab services
Support: Here to help! Can you please provide us your email address? From there we'll be able to assist further.
Customer: __email__
Support: Hi, Isha! It appears that our team has followed up with you via email regarding this matter. If you have further questions or concerns, please reply to the email thread. We apologize for any inconvenience this may be causing you.
Customer: There must be something went wrong with the system. May be the app was showin the amount to the driver even after the payment via paytm. It will be helpful if you will cross check the same from diver as well.
Customer: That is really not helping me out. They are sending me the same formatted mail again and again. Kindly cross check with the Driver.
Support: Thank you for reaching out, Isha. If you can, please follow up with any additional information or concerns through your established message thread via the in app support or through your email | |
120166e99e2999e68e0eabe2732ea4ee | BofA_Help | Customer: Bank of America got me fucked up
Support: I’m following up to see if we can help you. Please let us know if we can be of assistance. ^df
Support: Hello, we’d be happy to give you a call to talk to you about your concerns. Pls send us your name/ZIP/phone#/acct type.Thanks.^cl
Customer: @286756 If y'all have taken over 3 years to help. That's some amazing customer service you got!
Customer: it better change notifications allow me to change minimum from 100 to 1.00 on all notifications alerts
Customer: Wow, I think is a little late to insist. The tweet was from 3 years ago.
Customer: Lúcio Franco
35160221
From Brazil
__email__
Support: Hello, we'd like to know more about your Twitter post. Please send us additional details about your concerns. Thank you. ^rr
Support: Hello Mark, we are following up to see if there is anything we can do. We are here to help. Thank you. ^rr
Support: We apologize. We're always evaluating our network to meet evolving customer demand. ^rr
Support: Please click below to DM details about how we can help with your account. ^nv https://t.co/CoOXedUuUC
Support: Hi. You should delete your last tweet since it contains private info. ^nv
Customer: @286759 She tweeted that 3 years ago. Doesn't that seem a bit too long?
Support: Hello Rob, we'd like to know more about your Twitter post. Please send us additional details about your concerns Thank you.^rr | |
6d2c3c33d69691665c3a69eed5b12ab5 | PearsonSupport | Support: MyITLab: "Access Denied—Registration No Longer Valid." Error | Pearson 24/7 Technical Support http://t.co/J8rdyjvClX
Customer: @PearsonSupport I purchased a book & access code for this Spring Sem in Jan but now it says my registration is no longer valid? :(
Customer: @PearsonSupport Did it ever work out for you? I'm currently having the same problem.
Support: Hi. Are you having technical problems? We want to help you out.
Thank you. | |
6fccec34c1688ea6e3f84aacf030f005 | TMobileHelp | Customer: Why can't I contact technical support after 10pm?!? I just transferred from AT&T last night and this is not what I expected!
Support: What time zone are you located in? We are here to help? How can T-Force assist you? ^JM
Customer: Pacific time zone. I live in CA
Support: Thanks for reaching out to T-Force. We would love to help. Send us a DM and we can get started!! *JeffreyN
Customer: This sounds stupid but I dint know how to send a DM or what that is 😬
Support: Not at all. It's tough to do much in so few characters. DM is Direct Message. So we can talk in detail. *JeffreyN | |
f5a1295b76f69ba6d43acf6ddddb6aab | Safaricom_Care | Customer: Do you really mind your customers?
Support: Kindly share issue for assistance.^OR
Customer: . I sent money to a wrong number yester evening.
Support: Hello Moses, please DM the Mpesa transaction code, amount, your mobile number and registered name for us to advise. ^AO
Customer: 1550kes 0728486405.
Customer: lj5kxa6r9 Moses Njoroge Kimamo. | |
4e6b67ec0c410c07f3f1df49559c01d5 | AskRBC | Customer: I've gotten an automates call from 1-877-214-5948. Is this actually RBC or a scam? They are asking for personal security questions.
Support: Yes, this is indeed a legitimate RBC #. We can look into these calls for you; just DM ur ph# or > http://t.co/rQJHKFeK53 ^M
Customer: @743340 Why are you calling and having an automated system ask personal identification questions. Does RBC not realize that anyone can do this and this is very fishy? These kind of calls will bait people into giving information to the wrong person. | |
d8f630c5bc87ec34bd56b7a32701fa50 | ChipotleTweets | Customer: I probably think at least once a day that @ChipotleTweets needs to come to Fremont. Heck I'll settle for Fostoria.
Support: Keep your fingers crossed. Maybe we'll get to Fremont or Fostoria one day -Skyllo
Customer: @487298 STILL WAITING.......
Customer: @ChipotleTweets My fingers have remained crossed | |
605c4e8948373f2ff7bb2eb88529ed69 | AmazonHelp | Customer: GE MWF Refrigerator Water Filter, 1-Pack (Tools & Home Improvement) tagged "refrigerator" 31 times: ... http://t.co/HTPXP3PZbk
Customer: @115821
Don't buy Samsung refrigerator
After sales service is very poor
Facing issues last one month
Amit
956028799
Customer: @241863 @115821 @68228 Ref no 7410565781 complaint - such international brand but worst customer service whom to call please tell just in 5 month Refrigerator gone bad
Support: Hi, was this ordered from Amazon? If so, can you confirm which Amazon site? https://t.co/xJXEJlSnHC etc?^BZ | |
38af2e78a49060582adc6c0f60405d93 | AskCiti | Customer: Citibank stole directly from my personal bank acct by generating an unauthorized check in addition to cashing the actual payment @117157
Customer: @117157 Citibank said never received my $1000.00 payment from Greendot I have the proof they deny it! Shut down my credit card. Never overdue punt!
Support: We haven't hear back from you. Did you still need help fining the payment (No Acc#'s/PINs)? Thanks,^TW https://t.co/gvC4jAOA9c | |
b4a2b870c5f6840e8f7553ec175fa6b3 | AskPlayStation | Customer: Been trying to preorder the Digital Guardian Edition for PS4 on the PSN via the PS App and Desktop site. Errors. Advice?
Support: Check to make sure any credit card information is current: http://t.co/6HetTMzhiR If it persists, test PSN card funding.
Customer: I tried funding my account and it says my card is invalid, but my credit card is accurate. Supposedly I am now locked out?
Support: If you are experiencing difficulties adding funds click here: http://t.co/RYQfe24BH0
Customer: I am trying to preorder the Digital Guardian Edition for PS4 off the PS App or website but errors always occurred.
Support: Let us know the exact error that appears.
Customer: so you want me to try and preorder the game now?
Support: Yes please, let us know the exact error code or error message
Customer: "We've Encountered an Error while processing your order. Your transaction has not been completed. Please try again later."
Support: Please contact us via chat or phone at: http://t.co/lgILGeLVwz
Customer: @274350 same problem in many accounts on diffrent consoles !!!!
@AskPlayStation
Support: We have sent you a DM. | |
db763355f652c74afb623ae3e9e43089 | TwitterSupport | Support: Over the next few weeks, we're rolling out an update that makes deleting DMs more consistent across web and mobile. http://t.co/VNtDXzwuvp
Support: We're also making an update to the Twitter iPhone and Android apps that will allow you to access your entire DM history.
Customer: any news about this? | |
9dc48b8caf6d6a0820b1528a40030974 | VerizonSupport | Customer: Get more with Verizon Smart Rewards. Use your points toward things you want. http://t.co/dOIjKwKMCj http://t.co/P3C0Ndl7j2
Customer: Is it normal to get charged 16,000 reward points to rent 1 movie from OnDemand? I have a open ticket since October 7th and no resolution :(
Support: Did you try calling the reward center at 1-866-948-2725 ?
^ADP | |
63d3a6c9689d0a310bdb33ba48a9f341 | SW_Help | Support: Travelling with us tomorrow? Please check how we're running before you start your journey. More details http://t.co/wdoTq4clGy
Customer: @6301 Really why check when you delay persons unexpectedly so often . Pretty much don’t travel weekends . Your Monday to Friday service is great . Cmon team lift your game
Customer: are you kidding me???? Now what?
Support: @6301 Hi Jules. Unfortunately, the track and related infrastructure does need regular maintenance by Network Rail, who manage/own this. Whilst much work is done overnight, some of it has to be undertaken in daylight hours. See here for more info https://t.co/IrLn0n17ua ^DC
Support: Hi, a normal service is expected but we're advising to check before you go in case of signalling probs http://t.co/l0Lq3YZcQI
Customer: @6301 I understand this mate as I work on large infrastructure projects but to delay my train without notification isn’t good enough . If I delayed my clients like this I’d be suffering for it . You do it tough I know but you need to better inform persons of delays .
Customer: @364926 Delays, problems, last minute platform changes... yep. Normal SW trains service. Shockingly rubbish as ever.
Support: @6301 Hi Jules. Where individual trains are affected by revisions/delays we do update and for wider disruption affecting multiple services we also update, here: https://t.co/Ssj2lzz3Xm What train were you specifically referring to? ^DC
Customer: @6301 My girlfriend was catching the 10.08 service from Sherborne to Waterloo . She eventually got on at 10.58 . Just my luck there will be engineering delays that save you guys . I never travel weekends as I don’t need the stress .
Customer: @6301 Was this an engineering delay ? I appreciate any clarity ??
Support: @6301 Hi Jules. Sorry for delay in reply. the 1L36 10:08 sch dep, dep Sherbourne at 10:58. 50 min delay was due to RTA that blocked traffic and prevented crew travelling to depot (via road). A train service update was placed on our website for this at 10:17. ^DC
Customer: @6301 Sadly my girlfriend wasn’t informed as it was just a sorry for the delay , will this journey be eligible for a refund then ? Thanks for helping out with my query
Support: @6301 Sorry for that. It is always worth checking (on mobile) this page as it always has the latest service info. https://t.co/Ssj2lzz3Xm In respect of refund, it would appear to meet the Delay Repay criteria. Follow guide here to apply. https://t.co/u9dx5QOZDs ^DC
Customer: @6301 Yes I will next time , being an Aussie I need to learn these things and I will . Thanks for the tip . Can I praise you to your boss for the great help today ? I will remove each tweet as you’ve exceeded my expectations
Support: @6301 We are always happy to help with any questions here on our Twitter feed. So, if you or your girlfriend are out on the network and have any issues just get in touch and we will assist. Thanks for your kind comments, they are much appreciated. No need to remove any Tweets. ^DC
Customer: @6301 Okay mate I am happy to commend you today if needed. It’s been a dealing with you today . Great service ! Thanks Julian
Support: @6301 No need, you've already done that through this feed. Your kind comments will be saved and noted. Many thanks and it's been a pleasure Julian. We look forward to being of assistance again in the future. Have a great day. ^DC
Customer: @6301 Thanks mate
Customer: @6301 Hi there , it seems my request for a refund has hit a brick wall . Let’s see how this ends up .
Support: @6301 Hi Jules, please contact customer service on 0345 6000 650 or by emailing __email__ ^JM
Customer: @6301 Ok I have let’s see what happens . Thanks for helping out | |
7c1128b19d240256e4be557010dbaa8c | CenturyLinkHelp | Support: Good Morning Twitter! Happy Hump Day! The @35064 is #Here2Help with your #CenturyLink needs. Let us know how we can help you!
Customer: Helpteam....I need help with my bill. It keeps escalating, & I'm really frustrated. Looking for the $45 for life monthly plan..Help!
Support: Hi, is there something I can help you out with? Send me a DM and I'll help you with any questions or concerns you have. -Ami | |
7aa35f1e98648185b15812e63afeef70 | ATVIAssist | Customer: will the Wii U be receiving Die Rise DLC? Please? I would live that.
Support: Apologies, no word on that - stay tuned to @115766 for any official announcements :) ^NM
Customer: @401361 @115766 Keep me posted | |
02191ff20ce80117d4f097dce2c3aaa3 | idea_cares | Customer: Celebrate this independence day with the new Idea Anthem Ad for Ullu free India # No Ullu Banaoing http://t.co/awiwQyLrau
Customer: Hi Himanshu I have a no choice unless twitte you bcz no one can help me on my query hope this will help... if you are growing but not cheat common people.
Support: Sorry for the trouble caused.As checked your complaint was raised and resolution was given.i.e best optimization has been done and we are trying to resolve the issue soon.
Regards,
Shweta | |
8dbd55932ab2a4c635da656605f38688 | mediatemplehelp | Customer: So excited that @124462 have SSO now. Now they just need to add 2FA and we’re set.
Customer: 2FA is definitely a feature we hope to have implemented very soon. :) *JT
Customer: @276409 Am I missing something, or did "very soon" never happen? :) 2FA is essential for something like managing domains and hosting imho.
Support: @276409 2 factor authentication has been in discussion, but at the moment, there hasn't been any plans for implementation. When it does become available, we will be sure to let our customers know. We apologize for any inconvenience. | |
180bb166437fe50acc462bd21cd3566a | GloCare | Customer: please Globacom how will i activate my deactivated line ? If i load a Card will it activated ?????
Support: for deactivated sim, please visit the nearest Gloworld with N100, sim certificate and valid identity card. Thank you
Customer: @226870 Please when you retrieve a glo line how long does it take before it can start working.
Customer: pls I need help to activate my glo line, I can't make calls with it. Number is 0815 172 7139.
Customer: @226870 Dear Glo,
Pls kindly reactivate my line # 08154976528 for use.
Thanks
Support: @226870 Within 3 hours. ET.
Support: Thank you for your patience. Please confirm the service status. Thank you. UO.
Support: Good afternoon Ndu. The line is active. May we know the last time you used the line and the names you used to register the line? FA
Customer: In fact right now I am also sharing my data on it from my other sim #08074697094
So I am surprised that it is deactivated
Customer: I usually interchange the sim for subscription sometimes. I think it was last year I subscribed last on it but always shares on it
Customer: Afternoon, not sure now, I have 3 or 4 glo sims for data that I share with for different devices. One of the sims is deactivated not sure
Support: Hello Metu, please provide the deactivated number for checks. TT
Support: May we know exactly what you like assistance with in this situation? TT
Customer: The phone #:is not written on the sim so I can't say
Customer: That's the point I can't say which number? I thought it was 08154976528 but you said its active so I don't know it showing me deactivated
Customer: One of my data sims is reading deactivated, I tried to recharge.
I am not even sure what the sim # is
Support: Kindly recharge the lines with a physical recharge card of any amount and revert with any you have challenge with. TT
Support: Please provide the SIM serial number for assistance. TT
Customer: Just tried again to recharge now with 200 naira but still getting account deactivated response
Customer: Just tried again now to recharge with 200 but still deactivated response
Customer: OK will try again to recharge
Support: Kindly visit the Gloworld shop with the SIM for assistance. TT | |
f1ee3dbefc48d244dc4f26ba4e8c1939 | ChaseSupport | Customer: Hey, I need to deposit a check but there are no Chase branches in NH. I can mail it, right? And if so, what address?
Support: 1/2 Absolutely. Please include your acct number w/ the check and mail it to: CHASE By Mail, PO Box 32750, Louisville, KY 40233.
Customer: This is the old PO box, right? If you, you should delete tweet as this is the #1 google search result for "chase deposit by mail" for me!
Support: Hi, thank you for reaching out. That is still the PO box for National Bank by Mail regarding 3rd party deposits. ^JB
Customer: If you google that PO Box you get this tweet and the Louisville Zoo
Support: We appreciate you bringing this to our attention and have shared your feedback for review. ^JB | |
5edf63bec7d01e1bec2b6f6ec2a47b3a | airtel_care | Customer: I have done the airtel black berry subscription, & is not Woking on my android. pls help
Support: Hello @121643 , please provide the affected mobile number for assistance. Thank you.
Customer: 08083170127 the affected number | |
06677c5832a30f4a9718f2b436717a85 | ArgosHelpers | Customer: So @116245 have already taken my £45 for a game that doesn't come out for another 3 weeks? Why can I not see this being delivered!?
Support: Hi Mike, a pre-order game is delivered on the day we state unless there is a delay from the manufacturer. Julie
Customer: @437548 So why has my game not been delivered today as stated in store and on text?Ruined birthday...cheers
Support: @437548 Hi Christian, could you please follow and DM us with your order number, and we'll check this out for you? - Tom | |
161e304ae32fe8db76ae1fae37c7a072 | Tesco | Customer: After having massive technical problems were now up and running for all questions thanks for shopping @Tesco
Customer: @Tesco Hi, please could you provide me with an email address for a manager at your customer service department? Not the generic one as that is getting me nowhere. Thanks for your help
Support: Hi Lindsey, we would be able to deal with any complaints here. Alternatively you can email us via __email__ TY - Lee
Customer: @Tesco Hi as advised not the generic one as I have had no reply to my last query. Please advise the details requested thanks
Support: If you wish to elaborate via DM? I can always assist from here? Regards - Isaac 2/2 https://t.co/py5Z991Bme
Support: @116369 Hi Lindsay, the email address provided by my colleague is for all customer service related matters. 1/2
Customer: Thanks for your reply. I note you have provided the same email details. As previously advised I am not prepared to engage with them further. Without an alternative I will therefore be raising a CEO complaint.
Support: If you can DM me and let me know what is happening, I can get this passed to the correct department for you. Thanks - Gemma 2/2
Support: Morning Lindsey, thank you for your reply. I have looked through our system and can I ask is this to do with your email to Tesco Direct? 1/2
Customer: @Tesco Did you get your @Tesco problem resolved in the end? | |
62470a4df014048c7253b6b915e23b06 | comcastcares | Customer: Attention all Daniel Bowens: Please get your email address right. http://t.co/IBXBgJRK7r
Customer: It's good that @115900 tries to confirm email addresses, but I've had two of these so far, and there's no option to say "No, I am not your customer. Someone quoted the wrong email address." https://t.co/OlwdRkmKaY
Support: Hey, Daniel. Please DM me the email address in question and I can look into this for you. -Jim
Customer: Done, thanks! | |
033306ba88d334a4e61f6ebe0a25abd0 | AlaskaAir | Customer: Honeymoon Day 1: Waiting for our jet plane in the Alaska Airlines Board Room @ PDX #taylorplusryan… http://t.co/KciVrUc0WD
Support: Congratulations, have a great honeymoon. -Andre
Customer: @751603 Thanks! We did! | |
4b4b9fad8a281cc21c1fd89e9b51a8f6 | ArbysCares | Customer: Indianapolis @129323 glasses are back at Arby's! Pick up a new pair every two weeks & complete the whole set. http://t.co/gwA3IVv6tO
Customer: @129323 Can we order these online?
Support: Not at this time. They are currently available in-store at participating locations in Indianapolis. | |
3c5a1cc089f6c5254979a24c225e73b8 | hulu_support | Customer: getting error code 300. What is this & how can we get it fixed??
Support: Sorry you're running into that error, Julie! What device is this happening on?
Customer: @344040 I am having this same issue with both of my Sony devices. What was the resolution?
Support: Hey Abby—we'd be happy to help! Have you checked out/tried the steps here: https://t.co/k1luyIT1B3 ? Any improvement? | |
84c27fb02d97eda315bd541655ad59b7 | hulu_support | Customer: I have been getting a 500 error since yesterday. How can this be fixed?
Support: Sorry about that error, David! To start, please clear your browser cache: (http://t.co/EuvnGaos41), and check again.
Customer: @291939 I kept getting the same error code over n over.. this is frustrating. The new update sucks. Wanna cancel service
Support: Sorry to hear this! Which device do you use? Please try out: https://t.co/HXpLyTU79x. Notice any improvement after? | |
ce7484f5315e00657a30a6a6672cd64f | VirginTrains | Customer: Hey! How do you get onto the wifi on your trains? Your website says there's a 'Connect Now' button - can't see it.
Support: If you load up internet explorer, the Virgin Trains Wi-Fi page should load up automatically ^MW
Customer: On an iPad - same thing?
Support: Should be yes ^MW
Customer: Says I'm connected but not had a page come up and no request for a password. Am I being thick?
Support: No course not, try calling Wi-Fi support on 0330 088 1271 for assistance with this ^MW
Customer: @424125 Same here no sign of the connect now button . useless service.
Card payments on the train dont work either so snookered for eating/ drinking
Support: @424125 https://t.co/1JEOSVPtGN into your browser's URL bar, this should reconnect you. ^BT
Support: @424125 1/2 What service are you travelling on? Regarding the Wifi if you disconnect then reconnect and type
Customer: @424125 I rest my case https://t.co/Ltqm6LmWN6
Customer: @424125 And your wifi is rubbish too https://t.co/g8m0HerZN1
Support: @424125 You can also try contacting our WiFi support team on 03300881271. ^BT
Customer: @424125 I paid a fiver for piss poor wifi that kept dropping out. Who do i complain to for a refund?
Support: @424125 Again it would be the number provided on the last tweet. Sorry to hear of your experience with thw WiFi. ^BT
Customer: @424124 I’m not sure why I’m being dragged in to this.
Customer: @VirginTrains Sorry mate. Seem to have hijacked your thread.
Support: Sorry David. We're not to sure either. ^BT | |
c1096fd216a8e64ab85f05121453ef90 | ArbysCares | Customer: It has apples and it's crispy. Recipe leaked. #AppleCrisp http://t.co/ad1f2cUMAv
Customer: It may have apples but it is not crispy. And a crisp needs oatmeal as far as I'm concerned. This is a coffee cake. I want my $3 back.
Support: Erica, please e-mail our Guest Support team more details to __email__ & we will make it right. | |
7c58e865c5e6476638fd803ead0462ea | airtel_care | Support: Kindly dial *990# to activate the monthly WTF bundle of 80MB for N200 valid for 30days.
Customer: how do I check my mb balance
Support: Hello @739507 Please note that checking data balance is dependent on the plan subscribed to.(1/2)
Customer: how can I check my bi weekly WTF data balance
Support: Hello @739507 kindly dial *990*0# to check your WTF Bundle Balance. Thank you.
Customer: Am trying to subscribe to my Airtel data bundle it's not going, please what could be the problem
Support: Hello @739507, apologies on your experience. Kindly share the affected number and the code dialed via inbox for better assistance. Thank you. ^TOwo | |
e1a600d2fd462ecdca34454212f9b9ea | Tesco | Customer: I keep getting Sorry, an error occurred, please try again. when trying to check out, is this a problem at your end or mine?
Support: Hi Jay, I'm sorry about this :( Nothing has been reported to us, can you please try clearing your cache and cookies? 1/2
Customer: @743251 I'm getting this error too guys. On different devices too.
Support: Can you advise which of our sites you are on Haris? TY - Jayne
Customer: Tesco grocery shopping online, cart is full, first time order, I get an error when I submit payment.
Support: Thank you for getting back to us, can you please delete the cache and cookies and try again. Alternatively, can you please try an alternative browser or device. TY - Chris
Customer: Hey, I've done both. Still the same deal.
Customer: @743252 HI, I am having the same problem with an error message after my card has been verified. I have tried different devices, browsers and cleared cache and cookies. | |
fd9bfd92c906e68951e7b21553c4f817 | airtel_care | Customer: Anybody still on dis dubious network @118424 ?....port as soon as u can, u might be d next victim o
Customer: Hello @244292 sincere apologies. Kindly provide the affected mobile number to enable us attend to you promptly. Thank you.
Customer: dear Airtel, my subscription is not 30days old yet & I was informed my data (750mb plus) has expired this morning 08023841424
Customer: Hello @244291 checks show you subscribed to the Android 2.0 Bundle on 13/9/2014 to expire in 30days which elapsed yesterday.
Customer: What do i need in order to start your 11pm - 5am free night calls. Is conference call possible on the platform?
Customer: Hello @244290 please provide your mobile number for checks and assistance. Thank yo.
Customer: do i need any code to commence the night calls from 11pm-5pm. Pleass, advice me
Support: Hello @244290 kindly dial *786*10# to activate the Night Call bundle, which costs N100, valid for 5days. Thank you.
Customer: @244290 Please how will i stop this? It should not be automatic
Support: Hello@ABUBAKA32955486, kindly provide affected number via direct message for further checks and assistance. Thank you for choosing AIRTEL. ^PAPU. | |
1288f72fad6af5b1c968e3d4aeaa46cf | askvisa | Customer: Descubre lo que te pierdes por no usar el 100% de tu tarjeta #VisaPlatinum.
https://t.co/eNo2wKjKrb
Customer: que es número de cuenta visa rewards q piden en el registro. Gracias
Support: Lo sentimos, Jose. Este servicio de Visa Rewards no está disponible en Colombia.
Customer: @466592 Y en Nicaragua tampoco? | |
14b5e4277f113843a72cec5cc36732ba | AmericanAir | Support: We don't like nightmare's, Carson. Has it been taken care of for you?
Customer: no. on phone waiting for supervisor
Support: We've responded to you in DMs. | |
f3a914d72d556b80fbf76554909ed0a7 | ATVIAssist | Customer: Hello, GHOST not working,support can't help, tried lots of this, don't know where to turn,(refreshed PC,all drivers there,help
Support: Hi! Are you getting any error messages? Can you take a screenshot of what you're seeing for us please?^MD
Customer: Sorry i can't help... haven't been on in ages. | |
90f7149a119c285cac87ed6ee6105447 | ChaseSupport | Support: *UPDATE* http://t.co/r2c6MVBo6B is back at full speed. Thanks for your patience, and sorry if we slowed you down.
Customer: Thanks. How about Chase Ultimate Rewards site? Booking air tickets on ultimate rewards is still NOT working.
Support: The Chase Ultimate Rewards site is up and running as well. Thanks for your patience and please try logging in again. ^TZ
Customer: @674383 This still work
Support: Hi, our website is working normally at this time. Please clear your cache and cookies if you're experiencing issues. You can also call our Travel Team at 1-866-951-6592. ^JW https://t.co/znUu1VJn9r | |
638645787063d9982eb9c17565d80459 | marksandspencer | Support: Introducing the turkey & pigs in blankets... Could this be the ultimate Christmas sandwich? #MagicandShelter http://t.co/nVQajeI1mC
Customer: @125762 Will you be bringing the pigs in blankets sandwich back this year? It was amazing!
Support: @125762 Looks like we will be Nic, but it won't be available yet. Thanks :) | |
1d76afd27d343252c7a7a2bca51032a2 | JetBlue | Customer: This is disgusting. You had 5 chances to get this to taste like cheese and struck out with each of them. http://t.co/mQcNBdvFCn
Support: Sorry to hear, Joseph. Please speak to an inflight crewmember if you're unhappy with your Eat Up box.
Customer: : @815167 wouldn't know good cheese if it grew between the base of his penis and his testicles
Customer: @JetBlue @jetblue great job making a better cheese package! https://t.co/hyLapMVMrT | |
78758e1a20a92614551dd56294223adf | AskSeagate | Customer: I have my backups going to the external drive. Are these files safe to delete?
Support: What device do you see the .nbi files on? And which OS does that device use?
Customer: This is on my Windows 8 PC.
Support: The .nbi files are part of the backup & are needed for data restores. You can delete the current backup plan & data,
Customer: @119616 I have Win 7
Customer: @119616 I have 3.43GB of NBI files. Can I delete all but the newest? I did not see the earlier thread about troubleshooting
Support: Unfortunately, the .nbi files cannot be deleted. Please contact your regional Technical Support team for assistance:
https://t.co/P1923ANV5x
Customer: Who is that? | |
ffa2d6b557757e750c2cfe4198bcab4b | VirginTrains | Customer: http://t.co/1DmcxcTMhV
Support: We know how this will end... ^LF
Customer: Oh Really? http://t.co/1qk9ifS35f
Support: That's how we thought it would end :-) But the real question is, are you now out of breath and sweating? ^LF
Customer: no, needed to warm up anyway 😒 kinda cold
Support: Fair enough! Now to sit back and enjoy the journey :-) ^LF
Customer: @531609 hey @531609 did you make it to your destination then?
Customer: @VirginTrains Nah I’m still on the train :/
Customer: @VirginTrains uve done 3.2 million miles quick maths
Customer: @VirginTrains jheeezzzzzzz
Customer: @VirginTrains Nah I’m stuck outside new street. Been about 3 years ://
Customer: @VirginTrains ahh peak times hope u get home soon | |
96cdb78ceae061a11092da35a6777622 | AmericanAir | Customer: cld you pls update passengers of AA5 from DFW as to status of 2nd plane on this service after mech failure? Are we flying out?
Support: We know you're anxious to be on your way. We'll have an update on AA5 at 7p. Thanks for your patience.
Customer: another half hour added to terminal monitor. 7.5 hr delay on AA5. One $12 meal voucher. Abominably poor communication. Cmon AA!
Customer: @AmericanAir OMG, the same thing happened today and nearly 8 hours sort it out.
Support: Please have them reach out to us directly so we can take a look at this. | |
3b6951966c815d0ebcf798cf4aad40cb | AskPlayStation | Customer: i ternd off my ps4 and it just says preparing to turn off the ps4 for 7min to unplug it?
Customer: ??
Support: Frozen on message: Preparing to turn off. Disconnect your PS4 from the power source for 3 minutes, reconnect and try again.
Customer: @822638
It says dontdisconnect from AC power.
Iv got my pro preparing to turn off over two hours. Help please
Support: Hi there! Please press and hold the power button for about 10 seconds, it should turn off manually. Then try again.
Customer: @487086 I want to correct this really fast as i just did it myself: it's closer to 15 seconds | |
99fcd843af3742e1d6b31ae058e3edb6 | Kimpton | Customer: Disappointed @Kimpton has been taken over by @121349 I can see the unique boutique amenities leaving. :( less perks more executives
Support: We're sorry you can envision that, & we totally get it. But trust us on this one, we're trying to preserve a rare gem here.
Customer: I'm happy to say I was proven wrong! Over two years later & while Kimpton Karma is going away, the Kimpton experience hasn't changed!👏🏼♥️
Support: Thanks for giving us the chance to prove it! | |
2f010970fc41be5e36950bb195aec7a5 | AskSeagate | Customer: hi any idea why my new seagate central hard drive has created 30,000 bootstrapdb & media server daemon files & how to stop it?
Support: Hello @751172, we can help you get this resolved & we'd like to have someone reach out to you to get this taken care of. Pls follow
Customer: @751172 have the same issue with my Seagate Central drive. Any solution yet?
Support: Please DM us the serial number on your Central and give us a detailed explanation of the issue. We will do our best to assist.
Customer: Can't DM you, although I follow you. Serial Number is NA6SCV8K and here's an image of less than 1 DAY of unwanted files! You can imagine what it looked like after 6 months!! What the solution??? https://t.co/41gp4EtEn0
Support: We do have a solution for removing bootstrap files on Central drive but it is very detailed and requires a phone or email contact to go over the full instructions. Try the following link to contact us by phone/email: https://t.co/RaI39cPp6B | |
bcaabf998b7ce78e3a66acb3158c382d | SouthwestAir | Customer: Question, @SouthwestAir. Is chewing tobacco allowed on planes? Not happy when the teenager next to me pulled some out on a 4.5 hour flight.
Support: There is no policy for/against the usage of chewing tobacco onboard. We apologize for your Inflight experience. ^DD
Customer: @404386 There should be a policy. Not only is it nasty, it smells horrible as well. Tobacco is tobacco, smoked or sucked. Ban it on your flights. | |
00fe75417ec29f4a9985fe437fc74a9a | UPSHelp | Customer: I think #UPS lost my Christmas cards. Shame, shame on you @115817! #naughtylist #horriblecustomerservice @150659 @UPSHelp
Support: Send the tracking number to __email__ for assistance. We would be happy to take a look for you. ^MK
Customer: @UPSHelp Did that & was told to contact Apple. Apple has nothing to do with it at this point. It's a UPS issue.
Support: If it is a lost package situation, then Apple has us refer you to them for assistance. I do apologize. ^JD
Customer: UPS unwilling to email the local hub in Cincy. He asked to speak to the manager & was put on hold & never came back. #upsfail
Support: Let me see what I can find out for you. When you have a moment, email our team at __email__. ^ML
Customer: Thanks @UPSHelp I sent an email w/ tracking # about 15 min ago.
Customer: @UPSHelp https://t.co/ccVmTDf1RS | |
d79c787bcd006045586c970018bb794b | Uber_Support | Support: Question, comment, or concern? Tweet at @Uber_Support. We'll be happy to help! | |
53cbd05b2437d9a08807dc959f8f0122 | AskPlayStation | Support: Please start your console in safe mode and select the option Restore Default Settings (Option 4): http://t.co/xAElY46r9j | |
2b00d2c3e42e3478a2eac890191fb9d3 | YahooCare | Customer: Can you assist me in signing into ymail? Waiting a couple of years for the reset email to be sent to alt address.
Support: Hi David, sorry for the inconvenience. Have you tried to recover your account via our online Password R... http://t.co/NgB8S7mv55
Customer: Hi thanks for the reply, I've tried many times but to no avail. Checked junk mail too.
Support: Hi David, Our Accounts team can help you with accessing your Yahoo account, as well as updating the rec... http://t.co/3f4CQL6iqn
Customer: Still no luck logging in after 3 years, can you help now? | |
5b45c96eacfb1f812f79c3d33bbaeb4f | AskPlayStation | Support: PS4 users: If you are still having issues signing in to PSN today, please reboot the console and try again.
Customer: Hello I cannot to connect to the ea server in fifa 18 and gta v and in another game is connect to the network. You have some answer
Support: Hi there. That sounds a bit strange. Please power cycle your network devices and try again: https://t.co/UUMNDRIFMj | |
b0c8fd1725f3dd51c051b07c20d99cbc | GoDaddyHelp | Customer: since redirecting my Blogger to GoDaddy over year ago the internal links on my site sometimes fail ie land on GoDaddy park page
Customer: ...my links aren't working. What could be causing this please? http://t.co/8XbUpXgXt7
Support: You would need to verify the non-working links are valid from within your Blogger account as some of them are working fine.^M
Customer: sometimes they work fine, sometimes they don't. It varies and worse from mobile devices. Any ideas why it's inconsistent?
Customer: Still an issue. Not good... | |
fb1bc49e99ab0a1f66357864183ba6bf | AskPlayStation | Support: Update for PS4 users: We've made recent updates to the network that should allow you to sign in without changing MTU settings. | |
72c94599e363b2f3a2b307e195567b28 | GoDaddyHelp | Customer: just received fake email from __email__. See image. http://t.co/l3XlsxHHAK
Support: Thanks for the heads up! Please also submit this under Phishing here https://t.co/rzgXpmJlsK so we can fully investigate. ^NR
Customer: When submitting:"There was an error submitting your request. CSE002" & "Submitting...Please Wait CSE003" http://t.co/upJc0VZq7D
Customer: @GoDaddyHelp Getting same error with Chrome & FF. Appears to be goDaddy specific. https://t.co/czYLyvYwJ8 | |
daa902ac018fb86b66deed3bf1299a74 | AskPlayStation | Customer: Where's my system? Are you fixing it or you'll send me a new one? and when? Service Request Case Number: 03163217
Support: Please contact one of our Chat agents at http://t.co/ImNfSm5w3f and they should be able to help you with this.
Customer: @277576 I will never do that again after yesterday's experience. Indescribably ridiculous understates it
Customer: @AskPlayStation the worst service from Playstation, it's the second time I had to send it for some fixes and they lost it, sucks
Customer: @AskPlayStation PlayStation lost it? Naw that doesn't suck that's straight Bullshit and should be on their dime not yours I hope | |
6aa8d997c2a8aaebec64695ef164662b | Kimpton | Customer: YAY! Two years after discovering @Kimpton and staying with them in SF,NYC,Philly,DC and Nova I've earned a free night <3 can't wait!
Support: Score!! Where will you use your free night, @236856? Decisions, decisions! #chasethesun
Customer: I used it in Chicago! & The team there was awesome, they helped me stay in the same room for the free night (even though it was a suite!) ♥️ | |
d9ae8e602063f6dbf42b1ab75b12b555 | askvisa | Customer: deseo activar #VerifiedbyVisa con mi tarjeta #Wellsfargo (USA) pero pide SNN siendo que radico en Mexico. Que debo hacer?
Support: Buenos días, Alex. Para solicitar la activación del servicio Verified by Visa, debes comunicarte con Wells Fargo (1/2)
Customer: y así tuve que hacerlo. Después de 3hrs de llamada internacional #WellsFargo resolvio. Pero toda la demora es ocasionada por #Visa.
Customer: @askvisa Disculpa, cómo resolviste sin un SSN? | |
217ec153f8d14b32d108f05183e606bd | Tesco | Customer: utterly outrageous behaviour by tesco at opening a tuxedo account for daughter who just started working for you. Contact me asap!
Support: Hi Christina, I'm sorry to hear this. Could you provide more specific details please? Which store? - Lowri
Customer: I will DM you now please act on it asap!! Daughter has a bank a/c and she does not need this card.
Customer: @Tesco You're not the only one https://t.co/5xbST3OXx6
Customer: @Tesco This was 2 years ago now - daughter now works elsewhere!
Support: I wish your daughter good luck in her new job. If you require anything else please let us know. Ty, Andy 2/2
Support: Hi Christina, we had last messaged you back in January 2015 unfortunately we didn't receive a response until today. Did you email us as advised? If you did can you email us your email address. 1/2
Customer: I got it sorted and we moved on. I just hope you arent still stitching people up with that rip off, inflexible pretty useless 'account'.
Support: Hi Christina, I'm glad you managed to get it sorted. If you have any further questions don't hesitate to get in touch. Ty - Reece
Customer: @Tesco They are
Customer: @Tesco Well @55002 seems tesco are still persisting with the Tuxedo card...so still needs exposing | |
dfa8a2a120ca3d94fc5bd6c0bc878e97 | Uber_Support | Customer: account __email__ deactivated with no reason. resolve this ASAP.
Customer: Thanks for your patience, Sourav. A manager is looking into this now. Stay tuned for a response from @1562. *CY
Customer: @420908 @1562 My wife has left her phone in uber taxi which has taken from picnic garden kushtiya more,car no https://t.co/ws3Ioy8fp6 to reach uber/driver
Customer: @420908 @1562 Not able to log in to desktop site also.can uber help to get invoice as her registered mail is is __email__.
Support: Due to our privacy policy, we will have to speak directly to the account holder. Please have them contact us via https://t.co/rOtqyWzf0B
Support: Please have your wife send us a note using the following link and a member of our team will follow up - https://t.co/BDlHSjUF9c
Customer: Can you Pls help how she will send the note as she is not having other smart phone.any other option to send note pls
Customer: my wife has replied thru link as provided by you. pls help to take fast action to secure lost mobile. car number 4168,drive mehtab
Support: Happy to help! We follow up to in-app support inquiries in the order they are received. We appreciate your patience.
Customer: Hello ... thanks for getting in touch.... we have recovered our phone from the person who picked up | |
1bdf3d91c0f74303e55109f42d34bc58 | Customer: Yazı TÜRKÇE'DİR Bu twite Türkçe cevap verebilecek bir insanınız varmı? Yok mu? ÇOK AYIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
a7fecb205e3bb575c511cb3a394788b3 | McDonalds | Customer: So @McDonalds is goin to start accepting a random type currency soon.. I wonder it its $btc #bitcoin
Support: We don’t want to ruin the surprise! Hang in there, we promise it’s worth the wait!
Customer: @265954 perhaps with Bitcoin Cash?
Customer: @265954 I don't like cold Hamburgers - Bitcoin Cash is hot & fast (transaction)
) | |
e474bfb8554254f6039b25078fbe8829 | XboxSupport | Customer: Bought physical copy of GTA5, year ago. Unable to play it properly cuz it freezes often. Would you allow me to DL it free ?
Customer: Hiya! Could you give us a little more info about what you see when the game freezes? Does this only happen with GTA 5? ^SV
Customer: It freezes for a second, crashes then restarts on the same place at simeon's garage early in the game. Issue is only on GTA5.
Customer: OK, first thing to check, do you have both discs installed to the console? ^NX
Customer: No, disc 1 is installed only and disc 2 is play disc.
Customer: Excellent! Glad to hear that. Let's clear the cache http://t.co/05S4ysgMGD , reboot the console and re-DL profile. ^NX
Customer: My mistake please check this error after clearing cache and reinstalling still freezes @ simeons garage http://t.co/VCX8Ud6QVc
Customer: RT
Support: Gotcha. Would you be able to try the disc on another Xbox 360 console? ^MP
Customer: I cannot and have not been able to try the disc on another console.
Support: Got it. It has been a long time since you tweeted us. If this is still occurring you may need to replace the disc but 1/2 ^IS
Support: trying the disc on another console can help you confirm if it is in fact an issue with a disc. 2/2 ^IS
Customer: There are no issues with my xbox360 console as all my other games work fine. The only issue is with GTA only.
Support: Got it. It sounds like you need to replace that specific disc have you tried that and still seeing same problem? ^IS
Customer: No, not tried, because I do not have a replacement disc to try. I only have the discs I purchased.
Support: without having to pay for the whole game again. Let's contact Rockstar and let them know :) 2 ^NX
Customer: You've asked me to contact another company that ignores my messages, soon I'll be forced to seek legal advice #LimitationAct1980 | |
a7b1c52d5f4410da46eb176fb16572e2 | XboxSupport | Customer: i need help
Support: Sure thing! What's going on tonight that we can help with ^JN
Customer: why did my wife leave me @XboxSupport
Customer: @XboxSupport @XboxSupport how many retweets for a free xbox one?
Customer: @XboxSupport Poor Xbox Support :D Getting so many notifications
Customer: @65025 @XboxSupport You was lacking a PS4 https://t.co/SvoLzL8wvo | |
583b568e894668184a2ada24dfe0c453 | ask_progressive | Customer: Hey, @131610, Phone# 1-866-840-4246 is posing is you & requesting personal information. What are you doing to combat these fraudsters?
Customer: @131610 Got 3 calls today from the same number. Same story. Requesting dl#
Support: @293820 @131610 @293820 We’ll attempt to reach you when your license and policy state don’t match. So we can look into this, please call 855-266-8485. ^RL
Customer: @564557 @131610 Tweet was from 2015. Given that I never responded (and that never was true) & you never sent e/postal mail, your methodology is dubious.
Customer: @ask_progressive @131610 No problem for me anymore. I blocked the number. 😝 | |
ebecdd88519dfcadeacda4fe513a230a | DellCares | Customer: Hi @DellCares, how can I order a replacement keyboard for an Inspiron 3537? The model isn't listed on your parts page. cc @12329
Support: @10730 Since we have not heard back, we'll temporarily archive this case. Please reach out to us at your convenience. We're here 24/7.^RC | |
32207ef1706a41cee54ae1b793f3de16 | AskPlayStation | Customer: My ps4 is still showing error code WS-37368-7 am I the only one with this problem and please fix it.
Support: Error WS-37368-7: PSN account has been banned. You will receive an email with details of the suspension: http://t.co/hgrDdfJdZG
Customer: @180161 Am I able to get my banned account back due to id name?
Customer: I've been banned for almost a year now although i was a loyal PSN user for 5 years. I didn't receive any e-mail. Please help
Customer: @180161 I cannot access network error ws-37368-4
Customer: @180161 I'm suing for this shit. I've already spoken with an attorney, Bring your worst.
Customer: @180161 Hey Playstation my name is Jordan and I have an account with the username __email__ got banned (WS-37368-7).Can I get it back?
Support: Sorry to know that! For more info on banned accounts, please follow this link: https://t.co/2CpHxuUKRB
Customer: @AskPlayStation وش صار ع حسابك
Support: That's very strange. Can you go into more detail of what you were doing when you got this error code?
Support: Hello Jordan! For information on banned accounts, please follow this link: https://t.co/2CpHxuUKRB
Customer: @180164
When I login to the net I got this massage. https://t.co/7hxsdWG3wL
Customer: @AskPlayStation وش صار ع حسابك | |
315f6aa3622ccd42b324d7c7f736d44e | SW_Help | Support: The lines between #Axminster and Exeter are currently blocked due to signalling problems. More info http://t.co/dRwmdGOeLj
Customer: how am I gonna get from Axminster to Exeter St David's?
Support: There is replacement road transport running from Axminster - Exeter. We're in the process of ordering cabs and coaches at present
Customer: @286533 @SW_Help is there a train coming to Crewkerne going to Waterloo or should I make other arrangements?? Thanks
Support: @286533 Hi Tom, sorry for the delay this morning. There should be a train with you any time now. ^PN | |
1f6dab9dfee8ca6f0939326fd04dd92c | JetBlue | Customer: Hey! Can you check-in a box as a checked baggage on domestic jetblue flight which does not exceed the standard 62 inch (l+b+h) ?
Support: You can - we accept boxes as checked or carry-on baggage on domestic flights only. It must meet size/weight restrictions and... 1/2
Customer: @701254 Hello, do you accept oversized boxes in international flights if one pays the $100 fee?
Support: @701254 We accept boxes as checked baggage on domestic flights only. --Ruby
Customer: @701253 @701254 even if it is a bike box?
Support: How large is the box you're trying to check your bicycle in? | |
8d0336b9beb774d464e74977d5f5680b | Customer: Dear @115786 @XboxSupport where is the latest walking dead?? Its 2-16 and 2-15 is not posted!! This is my fourth and last season on Xbox!!! | ||
8f81c79f5d87832f2ed4be8c98662e2e | AskSeagate | Customer: where did all these bootstrap,media_server_daemon, & messages files come from and how do i get rid of them??
Support: There may be a workaround for bootstrap issue but a bit too involved for Twitter. Please call us @ 800-732-4283
Customer: Same issue Seagate. Is there a solution published?
Support: Pls give us more clarification on your issue. We will do our best to assist you.
Customer: Bootstrap and media server daemon files are filling up my Seagate Central. I know they are plex related but want to get rid.
Support: Pls use the link bellow to download the latest firmware version for your drive.
https://t.co/hogMXnKlFp
Let us know.
Customer: @751178 I have the latest firmware, but still my drive is filling up with these bootstrap and media server files! What's the dealio!?!? Thanks | |
314252f0cebb16629d08518f3b2e7f9d | ChaseSupport | Customer: We have over 1 million wallets provisioned to date on Apple Pay. #InvestorDay $JPM http://t.co/1ARjmJdLKv
Customer: 1 million. Great for you guys, but doesn't help me. Why not my United MileagePlus Explorer Mastercard?
Support: 1/2 Though we’re not supporting MasterCard, the Chase United MileagePlus Explorer Visa card can be used through Apple Pay. If you
Customer: @514522 Old thread but will chase united mileage plus MasterCard be on Apple Pay soon?
Support: Your feedback is important to us. Please DM your name & zip, and I'll make sure your concerns are shared. ^JW https://t.co/znUu1VJn9r | |
110ea86c0170d8f2eec5035c4885c96b | ATVIAssist | Customer: I'm having a problem with... https://t.co/5q6KDflkmU
Customer: @ATVIAssist @19171 @19172
Support: @328791 Feel free to DM me if you still need help. ^CB https://t.co/c9WoAfwenP | |
4838855bd66d8aa2ddffac8e0efe3f7e | comcastcares | Customer: My internet was faster back in 2001 @116136 #ComcastSucks #comcastoutage
Customer: @54837 @116136 https://t.co/lw6xrcbn0b
Support: Hello, I apologize for your internet speed issues. Can you please DM your phone # & full address? I would like to assist you. TY. -DR
Customer: 902 S. Charles St. Baltimore, MD 21230 410-234-0235
Support: I've responded to your DM, for security purposes, please delete your public tweet that includes your personal info. -DR | |
b6a4fb16ab0ffd707529fbbf938b39f2 | marksandspencer | Support: There's milkshake and then there's milkshake with Belgian chocolate chips - who fancies a shake? #MandSAmerican http://t.co/uFNL1W1KFI
Customer: @marksandspencer what happened to your cappacino milkshakes? they are the love of my life and have been taken out of local stores
Support: We're not selling these at the moment Martha. We're not 100% certain, but they may come back in the New Year :) Thanks for your tweet | |
a43d491db8851a07fb04c04c8a6e25cc | Tesco | Customer: I bought a £9.50 toaster from Tesco yesterday.
I couldn't be happier.
I can fit 3 hot cross buns in at once without any getting stuck.
Support: Well that's not bad at all... #EveryLittleHelps
Customer: Remember this? It's broken now...
And I'm sad!
Support: Hey Iain, long time no see :) I am very sorry your toaster is now broken :( Can I ask if you had purchased this in store or online? Thanks - Jay
Customer: It was an in-store purchase. Alfreton. We'd all been so happy with it.
Support: Hi Iain. If you still have the packaging the toaster came in, can you send me a picture of the barcode? With this I can check if we still stock this product. Thank you. - Alisha :)
Customer: I can show you its bottom... https://t.co/nQRySMkJyP
Support: Hi Lian, I am very sorry however this has gone past it's guarantee, so we would not be able to exchange or refund it. I can see that the Alfreton store had 6 in stock last night if you were looking to purchase a new one - Allyn | |
beee54211fa7c5998c6c0037c587259c | Kimpton | Customer: Happy Birthday Becky ! 🎉
@102772
@28030 http://t.co/YWBhr32PrE
Customer: ... enjoying my #PinkSquirrel thinking of Crystal and @28030 ...
... Vol. 39 in The Gray @Kimpton ... #Chicago
#WinterWarmer☕️ https://t.co/x8ugcj8Fa6
Support: The drinks should help keep you warm in the windy city, cheers!
Customer: ... they did ... and their favor was amazing ...
Customer: ... they did ... and their flavor was amazing ... | |
3fa4ddb04ee997b4c3a5a88f8cff48ec | TwitterSupport | Support: Learn how mute, block and report can help you take control of your experience on Twitter.
https://t.co/nE1Qc45Xro | |
83663864fbd1775ce2ce02aeb1e96109 | Tesco | Customer: selling something nearly two weeks out of date. #NotCool http://t.co/UaxNnVS3lD
Support: Hi Haraam, I'm really sorry about that, can you tell me which store this was in please? - Owen #Regards
Customer: am no a grass
Customer: @Tesco i dont know | |
ed01c818d937dbd6bf99bc6ce171b2d0 | AirAsiaSupport | Customer: If buy Baggage and meals after 1st Apr...is there any GST apply. Thanks
Support: Hi, kindly write in to our E-Form at http://t.co/K6AyoYyEnJ for more info. Our Customer Care team will assist you accordingly.
Customer: Many thanks for your prompt reply..will send the request form accordingly..Best Regards
Support: Hi Khaw, you may actually do it online via Manage my Booking up to 4 hours before departure. Please try it there. Thanks. -Floi | |
aaaa8729a95fd68b0f44ffdde88b545c | British_Airways | Customer: having issues with the BA app, can't get my boarding pass. says there is a problem with passbook. any quick fixes?
Support: We're sorry to hear you're having issues with our app Dave. Have you tried refreshing it? ^Kelly
Customer: I've problem with the App too, this message keeps coming up "Invalid_grant......U hav logged out becaus there was authentication problem"
Customer: Dear BA. It's broken on Android 7.1 as well. Please fix this, or put the old version back in the store!
Customer: I’m getting this problem today on two different phones. Is it an account issue rather than a phone issue?
And will I be able to get my boarding pass when I’m coming home?
Customer: Still a problem with this - deleted the app this morning and reloaded it... so frustrating when you rely on the app as a regular traveller! https://t.co/aejwlhFlhr
Support: Hi Chris. Sorry for the late reply. Our IT team are aware of the issues and are working hard to fix ti as soon as possible. ^N
Support: We'll pass your feedback on to our Web team. Thanks for your feedback! ^Lolly
Support: We usually suggest deleting the App and re-installing it. If this doesn't work please allow time at the airport to collect your boarding pass. ^Gill
Support: Hi Paul, the best thing to do is report this fault through the application. You can do this from the menu on the right. ^Sarah
Customer: So after at least 2.5 years nobody’s considered fixing the bug?
Support: Hi Andrew. We appreciate this is a very frustrating and annoying, especially when things don't work the way you want them to. Out IT team is aware of these problems and doing the best to find a fix to the problem. However, we don't have any time frame at the moment. ^N
Customer: I’m sorry but BA has known about this problem for years and hasn’t fixed it. What’s your IT team doing?
The App Store is full of reviews complaining about this.
Now on try return leg of my journey and it’s still completely broken. This makes the app completely useless.
Support: Hi Andrew, I understand this is frustrating. Our I.T are working hard to fix the issues. We appreciate your patience during this time. ^Tom
Customer: Just did a quick twitter search on this issue and there are dozens of people reporting this regularly for years. Your response is always that the IT team are looking at it or work on a fix. That clearly isn’t true.
Is there a customer support email address?
Support: Hi Andrew, we've genuinely just not found a fix for it yet. It's been reported to the IT team. If you'd like to set up a complaint, we can do this from our department. Is that what you're looking to do? ^Kimbers | |
aac98e92c92a1fd7d77c76f6bc49acc7 | Safaricom_Care | Customer: @150695 you as partner need to work on my case.
Customer: The KCB M-PESA account is being handled by KCB and not @Safaricom_Care . ^HG
Customer: @226474 @Safaricom_Care Why would you as safaricom partner with KCB in giving people a hoax product? You have failed us!
Customer: Your account opening is still being followed up on, not all number open automatically when opting in. ^HG @226474 @Safaricom_Care
Customer: @226474 @Safaricom_Care And that's why I asked you jana if there's a problem with my number...you never answered back.
Support: You will be assisted by @150695. ^MC
Customer: @150695 You are just passing the buck to KCB who seem overwhelmed by all this n spoiling your name. Be serious safaricom!
Support: Hi, >> @150695 will assist you. ^MO
Customer: @150695 Yes hi...they have not been assisting me since Wednesday...something is wrong... HELP THEM!
Support: Hi they will sort you out. ^MO
Customer: Are you people working in cahoots with @150695 to frustrate us? Mpesa ni ya Safcom or KCB? C'mon!
Support: Hi, we've tried to contact the number but in vain. Advise on the appropriate time to call. ^MO
Customer: Which number?
Support: Hi, ***753.. ^MO
Customer: Not that one.
Support: Hi, DM the correct one then we check. ^MO
Customer: Check DM
Support: on it. ^MO
Customer: Just tell me what's wrong instead ya kushinda nikisumbuana na @150695. And tell your customers KCB Mpesa account is a hoax
Customer: @Safaricom_Care @150695 I have the same problem it's 5 month sasa I have never gotten my reversed transaction...you have been moving me up and down kcb poor customers care service
Customer: @226472 @Safaricom_Care Hi, Please assist us with the ref number that had been assigned to your query when you first complained *AW
Customer: @226472 @Safaricom_Care We have sent a reminder to the team handling for further checking *AW
Customer: @226472 @Safaricom_Care Kcn-4058386-H7X8
Customer: @226472 @Safaricom_Care https://t.co/q6YKTDfZkm
Customer: @226472 @Safaricom_Care You have gotten the message the you have kept silent | |
9b5464c95f713a6ec9145be28f8a37a3 | AskRobinhood | Customer: One year ago today: The first trade is executed on Robinhood. #RobinhoodRewind http://t.co/4PYBYyubIL
Customer: Will short selling be available in the future? Also an ability to separate my open positions from my WL would be great.
Customer: Yes, shorting will be supported when margin accounts are avail in a few months. Thanks for the WL suggestion!
Customer: @232071 Can you please give us an update on shorting?
Customer: is short selling supported now? Love ur app by the way
Support: Hey! 🔮 We hope to offer that in the future! 🔮
Support: Not at this time, but we hope to offer that in the future! 🔮
Customer: @232070 You been saying you will implement short selling for years now. I'm starting not to believe you anymore and am wasting my time deciding if I want to use your API...
Customer: @650850 Why can’t you offer it now?
Support: No updates yet. We'll update the community when we have more details to share! | |
f8eedff0c9e393d29d1d3754ca618253 | AmazonHelp | Customer: The Eye of the Lamb.. http://t.co/g5oOziFOOX
Customer: > 👀 “Look, today I am giving you the choice between a blessing and a curse!"
http://t.co/A40Reb375B
Customer: > “Enter by the narrow gate; for wide is the gate and broad is the way that leads to destruction..."
http://t.co/qlZ61m514l
Customer: > “No one after lighting a lamp puts it in a cellar or under a basket, but on a stand, so that..."
http://t.co/PuGpVHfCJ4
Customer: ⭕️H 👀.. My olive oil lamp arrived at my gate this morning. Found the UPS package as I went to unlock gate for a hay delivery for my 🐎 🐎's 👀 https://t.co/4JriRPapr2
Customer: Bought 3 big boxes, 2 were opened with a small narrow box inside. 1️⃣box said 'For You' ➕1 stick. Other had 2 sticks https://t.co/iDlhYQf7ge
Customer: Purchased through @115821. The packages were opened tampered with, additional items inserted and then shipped to me. Reprehensible QC❗️
Support: I'm very sorry to hear this. Have you chatted with our Customer Service to go over options: https://t.co/hApLpMlfHN? ^JM
Customer: It’s not the Value of the items I bought, it’s rather what the tampered with boxes may have contained. Now I do business with @127271 | |
bc1ea2a0d1820f94b286a95d73fa6e84 | VirginTrains | Support: Check out our new #FitnessCoach soon to be travelling on our network, the first ever onboard gym @74576 http://t.co/GItLvOPgrf
Support: When life imitates April Fool's Pranks... https://t.co/T3Ul4DaSNb https://t.co/kh8W4S2Pef | |
ebfdda7577d9d514bdb50d687a6a7fd3 | BofA_Help | Customer: can you tell me if I can use my debit card in Colombia for usd 2.500? And how much would be the bank comission? Thanks
Customer: @BofA_Help Were you able to take money out with your debit card in Colombia?
Support: Please let us know if we can help with your account. Click below to connect with us privately. ^kb https://t.co/CoOXedUuUC | |
f78ba3f56db2a83a5606cf0bf94e0ef2 | AirAsiaSupport | Customer: MY PNR IS PJ17VH WISH TO PRE PURCHASE ADDITIONAL BAGGAGE UNABLE TO DO SO. PLEASE HELP
Support: Hi, what errors are you getting? I can help you add it, just follow back and DM (Direct Message) your booking number. Thanks.
Customer: HAVE SENT TO DIRECT MESSAGE
Customer: NO REPLY FROM U
Customer: L9CN7U
Customer: PLEASE RESPOND
Support: Hi there, we have assisted you via DM. Kindly check inbox. Thanks-Sha | |
e94d0754d971076bb142b167d3b75b9c | AsurionCares | Customer: How do I get a receipt of my monthly charges? I can't seem to find any way to do this and I need it for an expense report.
Support: Typically, you can contact your carrier for a receipt of your monthly premiums. ^LN
Customer: Yeah, for some reason it isn't listed on my Verizon bill and its charged separately to my Credit Card as ESH Tech Protect.
Customer: @AsurionCares I have same issue. How do you get Asurion to answer?
Support: We're here to help anyway we can. Can you tell us more about what's going on? ^AW | |
820f4bef6b5038028fc22b69d2ddbb97 | AmericanAir | Customer: Wow. I fly a lot. But @AmericanAir is above the rest. They care about people. I fly 100,000 miles a year and they are the BEST.
Support: Thanks for the shout-out, Charlie! Now let's make more of those 100,000 with us. #wink
Customer: @324935 @324933 The best at sucking 😎
Customer: @324935 @324933 Y'all swapping nudes ? | |
a66e0d858b2756454b12482ae77f12fe | SouthwestAir | Customer: will the ncaa championship game be on wifi tonight? Also, any plans for a nonstop from MKE to HOU? 3 hr drive to MDW no fun
Support: CBS is one of the channels we offer on Inflight TV! (1/2) ^CC
Customer: @325538 What city does CBS come from | |
021a833ae430b5f90b870f2cf4c496ad | Ask_Spectrum | Customer: Am I supposed to connect it to the router or the wifi? @117890
Customer: I'm sorry, we gave you an antenna? Is it for TV services? ^SH
Customer: yes. A small box. It gets stuck at 95% and I have already rebooted a few times
Customer: Is it a digital adapter? Is there a name or model number on it? How long ago did we give it to you? ^SH
Customer: @150409 I'm staying out at an rv park for a few months their boxes are loading to 95% and stopping any advice would be awesome, thank u.
Support: That is usually a sign of a signal problem. Is this affecting many boxes?
Customer: And...it didn't. 😒
Customer: As far as I know its just us, my boyfriend replaced the main cable wire in hope that'll help.
Support: Hello, I do apologize for the service issues. Could you please DM us an account number or telephone number? So we can assist you. -BA
Customer: You guys came out the other day...come to find out its our tv. 😜 go figure
Support: I am sorry to hear. If you do need further assistance, Please DM us. -BA | |
9d413135595c08ee0b3623a597d55dbf | AskPlayStation | Support: PS4 User's Guide: http://t.co/zXysLKjE0j Easy to use guide will help you get familiar with the PS4's many features.
Customer: I keep getting the discovery alert whenever I turn off ps4. Y won't that stop even after IV seen its suggestions ?
Support: The Discovery Notifications is a default message system that shows up everytime you turn on your console. It cannot be removed.
Customer: @145799 This is nonsense. Why is there no way to disable it?
Any game you play will have a "disable hints" or "skip tutorial" function, but Sony programmers can't code one into an update?
That's either a terrible excuse or your staff are beyond incompetent. | |
1dc5ab9af3df3ee2b3398c2e256785ea | O2 | Customer: When will @121121 finally recognise that users want Apple's native Visual Voicemail NOT antiquated legacy solutions https://t.co/cd3w6veEYU
Customer: Thanks for your feedback for visual voicemail. We'll pass this on to the team. >Dawn
Customer: @695320 Any more news about Visual voicemail? I’ve just switched to three and I’m still in the cooling of period so may just cancel my contract
Customer: [3/3] .>LR
Customer: No problem, I didn’t realise there were stuck in 1999! Will send the phone back on Monday. Thanks for your help. @O2 I’m coming back
Support: That's what we like to hear Kevin 😁 Let us know if you need any help with anything. | |
f15a4f798420ec959d1b106a7954fe97 | Uber_Support | Support: Some riders may have trouble requesting rides. We're working on a fix and should be back shortly.
Customer: Can't see schedule a ride. Frustrated.
Customer: I am facing a problem with requesting a ride. I get an error message while confirming booking. I can request a ride from other phones.
Support: Here to help, Ted! Check out https://t.co/avOql7o416 for info on Scheduled Rides. Send us a note at https://t.co/SjsQQ8ofRq for assistance.
Support: Here to help. Kindly send a note at: https://t.co/xMxswVLBKT so our team will get in touch. | |
a1694019ad4277f09cabaf841d866f16 | NikeSupport | Customer: in the Nike+ running app I'm not able to change the coach 5k program start date. Can you please guide on how to do the change.
Support: The Nike+ Coach start date will automatically be determined based on the date of race. Does that make sense?
Customer: Hi. I am on week 3 of marathon training under “My Coach” on the “Nike + Run Club App”. However, I recently noticed that the official “race date”, which is many months from now, is incorrect. How do I change it to the correct race date to make sure my last run is on race day?
Customer: Hi There, I started a coach program. I Start the run from the coach, when I finish the run I apply it but it does not work
Support: Good question, Martin. There isn't a way to change your race date. You'll have to start another plan to change the race date. Let us know if we can assist with anything else.
Customer: @NikeSupport Did you ever get an answer to this as I have just had the same problem?
Support: Let's figure this out, JD. Can you pass us a screenshot of what you're seeing?
Customer: I have done a run today but not being recognised by My Coach https://t.co/cY8vKH2R2V
Support: Select the run on your activities page> choose to edit on the top right corner> select my plan> apply it to the schedule in your coach plan> hit save. Success?
Customer: Sorted, thanks very much | |
7542f1b956ecb89a442ee88914d7b522 | VirginTrains | Customer: Dear @VirginTrains saddened to see staff clearly enjoying closing gate on your customers 3 mins ahead of departure http://t.co/zWW1o3pFBG
Support: The barrier teams will close the gates 2 minutes prior to departure, this is a normal thing at Euston ^MW
Customer: The staff member was clearly getting enjoyment from his power trip, customer service and understanding sadly lacking. Appauled
Customer: @VirginTrains That’s exactly the experience I just had! Rude, power hungry, disrespectful! When I told her she was being rude she said “you’re not my mother!” Unbelievable
Support: @364905 If you wish to make a complaint regarding your experience do please get in touch through our website: https://t.co/t20UbyOCSn ^CB | |
30ac5540f2db114dd4464cbf930d1b88 | AskPayPal | Customer: We are able to see "Pakistan" In the country list when we sign up for Business account. PayPal Launched In Pakistan?
Support: Hi, sorry for the delay. Can you please provide a screen-shot? Thank you ^AT
Customer: See attachment. users are able to create account form Pakistan but it address changes to other country http://t.co/CASldMAUxe
Customer: @AskPayPal Hello paypal.....
We All Waiting for paypal,
Support: Hello. Sorry for the wait. Please send us a DM with more details regarding your issue, and I'd be happy to help. Thanks! ^FM | |
524ef2ff34935635dd15bf7834fb06fd | Ask_Spectrum | Customer: stinks! Still cannot access work websites - of course its my fault. Worked fine until 2 a.m. this morning. Ripoff!
Support: Visit http://t.co/3LYlz2ps2h for details on how to fix an intermittent Internet connection or call us at 888-438-2427.
Customer: haha. they blame it on the "node" in this area being old and needing replaced; heard this for 6 years now. | |
9fcb671ea1e5bad90380ac7fef0b80e5 | TwitterSupport | Customer: I am having trouble viewing content. I keep getting a content is not available message on half the videos I try to watch.
Support: Would you mind sharing your screenshot with the issue? Also, please let me know your device name and OS version. Thanks.
Customer: @381128 I have same problem now on iOS 11
Customer: @381128 Same here?
Customer: @381128 Same issue here never had it before content not available on videos black screen what’s going on twitter
Customer: @381128 Wow still no fix?! | |
5a90a9c15284a16f7ed28eec2fda3ac0 | Safaricom_Care | Support: Our 'Mteja wa nambari' lady woke up with a sore throat. Save her the trouble and switch on your phones, Morning. ^RM http://t.co/CpBVfzhvNX
Customer:
Customer: Could you please relocate the option of buying airtime for customers on agents menu.
Customer: It is confusing us because we buying airtime instead of making deposit.
Customer: How do you browse Facebook in less than 10 minutes with 65 data bundles
Support: Please see DM. ^AB | |
ad255143e93a8524ec53b26998506f73 | idea_cares | Customer: Himanshu Kapania, CEO, @116331 says that the firm has no plan to raise rates soon.
http://t.co/xBkxnmzTlL http://t.co/NdWyxVdznn
Customer: @116331 No response from idea customer care side.Just give attractive offers from other network.Then only business is good
Customer: @116331 Dear CEO if you feel really upset whats happening under your nose then please grill - roast or BBQ your uselss people
Customer: @116331 Sir 98501 58000 is down due to network outage for last 5 days , but your company is collecting money on recharges , is this fair
Support: We are sorry,we request you to check the message inbox as we have sent you the offers.
Regards,
Amruta
Support: However higher authority tried calling you, was unable to connect due to which we are asking your for alternate number (2/2)
Support: We are sorry for the inconvenience caused to you. We have your contact details. We will get back to you shortly. Regards,Pradnya https://t.co/LBfZgLCSfr
Customer: @371592 They only know how to make fool, no one from Idea ever cares to know my problmhttps://twitter.com/idea_cares/status/92__credit_card__
Customer: Wondering tweets are not taken seriously Top mgt is blind / deaf/ dumb to customer 's problems . Tine wasting jokers
Customer: How Can your so called higher officials so irresponsible so un Professional. My complaint 2 months old bang on the heads of ur higher ups
Customer: Idea is worst . Feel like denuding idea Top noses before ministry for cheating m paying but not getting data service it's criminal
Customer: Let higher authorities act responsibly not like stupid fools My no is 9891121518 m travelling , try again . Dolts ,my issue 2 months old | |
c6375422a62fa246fdaba9cdb35d5fa5 | hulu_support | Customer: Your favorite @1724 shows are now streaming on #hulu. Set a course for fun here: http://t.co/OM5m0CJOCf. http://t.co/YpR5NGTO84
Customer: @1724 Pfft favorite get some ed edd n eddy on there!
Support: Hi! We'll be sure to put in the request with the Eds – if they aren't too busy trying to get jawbreakers! |