text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I got some cash but it wasn't the right amount.
|
{
"text": "I got some cash but it wasn't the right amount."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994496703147888
},
{
"label": "POSITIVE",
"score": 0.000550285738427192
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
What happened to the transfer I did?
|
{
"text": "What happened to the transfer I did?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989529848098755
},
{
"label": "POSITIVE",
"score": 0.0010470389388501644
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
What do I need to do to transfer money with my credit card?
|
{
"text": "What do I need to do to transfer money with my credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994083642959595
},
{
"label": "POSITIVE",
"score": 0.0005915926885791123
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
Where is the money that I transferred.
|
{
"text": "Where is the money that I transferred."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175711845979095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
My refund has not shown up on my statement.
|
{
"text": "My refund has not shown up on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992710947990417
},
{
"label": "POSITIVE",
"score": 0.0007288555498234928
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.
|
{
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995762705802917
},
{
"label": "POSITIVE",
"score": 0.00042369813309051096
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
May I change my PIN?
|
{
"text": "May I change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729162937030196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
If I don't live in the UK, can I still get a card?
|
{
"text": "If I don't live in the UK, can I still get a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980258941650391
},
{
"label": "POSITIVE",
"score": 0.0019741763826459646
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
What's the youngest I can be to open an account?
|
{
"text": "What's the youngest I can be to open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0833781510591507
},
{
"label": "POSITIVE",
"score": 0.9166218638420105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
Why hasn't my son received the transfer I sent to him earlier?
|
{
"text": "Why hasn't my son received the transfer I sent to him earlier?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.000845671514980495
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
Is there a transaction limit for a disposable card?
|
{
"text": "Is there a transaction limit for a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990324974060059
},
{
"label": "POSITIVE",
"score": 0.0009674665634520352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Is it possible to have a second card?
|
{
"text": "Is it possible to have a second card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.0023877383209764957
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
I found my card that I thought I had lost, I need to reactive it, please help.
|
{
"text": "I found my card that I thought I had lost, I need to reactive it, please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979962706565857
},
{
"label": "POSITIVE",
"score": 0.0020036727655678988
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
My top-up was cancelled, could my bank be the problem?
|
{
"text": "My top-up was cancelled, could my bank be the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606072277761996
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Is there a way yo change my PIN?
|
{
"text": "Is there a way yo change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993038177490234
},
{
"label": "POSITIVE",
"score": 0.0006962309707887471
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
There is more than one charge on my account for a transaction.
|
{
"text": "There is more than one charge on my account for a transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9786757826805115
},
{
"label": "POSITIVE",
"score": 0.021324260160326958
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Can I track my card while it is in the process of delivery?
|
{
"text": "Can I track my card while it is in the process of delivery?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982336759567261
},
{
"label": "POSITIVE",
"score": 0.001766315894201398
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
How to verify my identity
|
{
"text": "How to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.08780727535486221
},
{
"label": "POSITIVE",
"score": 0.912192702293396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?
|
{
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982210993766785
},
{
"label": "POSITIVE",
"score": 0.001778830774128437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
I withdrew cash and was charged. Why?
|
{
"text": "I withdrew cash and was charged. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949411153793335
},
{
"label": "POSITIVE",
"score": 0.005058956332504749
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
How can I transfer money to a beneficiary?
|
{
"text": "How can I transfer money to a beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994640946388245
},
{
"label": "POSITIVE",
"score": 0.0005358984926715493
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
why top up is not working even if I got my American Express in Apple Bay?
|
{
"text": "why top up is not working even if I got my American Express in Apple Bay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.00044184914440847933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
How long does it take for money to transfer?
|
{
"text": "How long does it take for money to transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998964786529541
},
{
"label": "POSITIVE",
"score": 0.0010351972887292504
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
Can you help me with my card, I think it's broke.
|
{
"text": "Can you help me with my card, I think it's broke."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986380934715271
},
{
"label": "POSITIVE",
"score": 0.0013618647353723645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
I am under the impression that my top up is still pending
|
{
"text": "I am under the impression that my top up is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9685344696044922
},
{
"label": "POSITIVE",
"score": 0.03146548941731453
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
I am seeing a direct debit I wasn't aware of.
|
{
"text": "I am seeing a direct debit I wasn't aware of."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940517544746399
},
{
"label": "POSITIVE",
"score": 0.005948283709585667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
My first choice would be Mastercard.
|
{
"text": "My first choice would be Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9847240447998047
},
{
"label": "POSITIVE",
"score": 0.015275969170033932
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
|
{
"text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984681010246277
},
{
"label": "POSITIVE",
"score": 0.0015318803489208221
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
How do I check security settings using the app?
|
{
"text": "How do I check security settings using the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998393714427948
},
{
"label": "POSITIVE",
"score": 0.001606313162483275
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
Why is my app showing me taking money that I did not take out?
|
{
"text": "Why is my app showing me taking money that I did not take out?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009779260726645589
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
My card rejected a cash withdrawal. Why?
|
{
"text": "My card rejected a cash withdrawal. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990450739860535
},
{
"label": "POSITIVE",
"score": 0.0009549668757244945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.
|
{
"text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988102912902832
},
{
"label": "POSITIVE",
"score": 0.0011897661024704576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.
|
{
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002553365775384009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
Can I use this app for both USD and GBP?
|
{
"text": "Can I use this app for both USD and GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966346621513367
},
{
"label": "POSITIVE",
"score": 0.003365384181961417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
Why didn't my friend's transaction arrive yet?
|
{
"text": "Why didn't my friend's transaction arrive yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984374642372131
},
{
"label": "POSITIVE",
"score": 0.0015625450760126114
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card.
|
{
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9769935011863708
},
{
"label": "POSITIVE",
"score": 0.023006504401564598
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Can you please refund my item?
|
{
"text": "Can you please refund my item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937347769737244
},
{
"label": "POSITIVE",
"score": 0.006265271920710802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I think someone has hacked my card!
|
{
"text": "I think someone has hacked my card!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99931800365448
},
{
"label": "POSITIVE",
"score": 0.0006819654372520745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Is there a charge for getting more cards?
|
{
"text": "Is there a charge for getting more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982056617736816
},
{
"label": "POSITIVE",
"score": 0.0017943255370482802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
My transfer still says pending
|
{
"text": "My transfer still says pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7550439834594727
},
{
"label": "POSITIVE",
"score": 0.24495604634284973
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
How do I edit the personal details on my account?
|
{
"text": "How do I edit the personal details on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992029070854187
},
{
"label": "POSITIVE",
"score": 0.0007970964070409536
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
I have a pending money transfer
|
{
"text": "I have a pending money transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925838708877563
},
{
"label": "POSITIVE",
"score": 0.007416154723614454
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
A duplicated payment was made for something.
|
{
"text": "A duplicated payment was made for something."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985193610191345
},
{
"label": "POSITIVE",
"score": 0.0014806737890467048
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
my cash out is still pending
|
{
"text": "my cash out is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9500803351402283
},
{
"label": "POSITIVE",
"score": 0.049919627606868744
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
atm refused to give me money
|
{
"text": "atm refused to give me money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970322847366333
},
{
"label": "POSITIVE",
"score": 0.002967649605125189
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
No Visa please. I want to continue with Mastercard.
|
{
"text": "No Visa please. I want to continue with Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976407289505005
},
{
"label": "POSITIVE",
"score": 0.0023593397345393896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
What are the steps for making a transfer for topping up?
|
{
"text": "What are the steps for making a transfer for topping up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9783136248588562
},
{
"label": "POSITIVE",
"score": 0.021686410531401634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
The ATM didn't give me the amount I asked for
|
{
"text": "The ATM didn't give me the amount I asked for"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987711310386658
},
{
"label": "POSITIVE",
"score": 0.0012287958525121212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I'm having trouble proving my identity
|
{
"text": "I'm having trouble proving my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997801184654236
},
{
"label": "POSITIVE",
"score": 0.0002199066075263545
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
|
{
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.0030006244778633118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Am I going to see a charge for a SEPA transfer?
|
{
"text": "Am I going to see a charge for a SEPA transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956608414649963
},
{
"label": "POSITIVE",
"score": 0.004339185543358326
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Tell me where I can find the auto top up feature and a little bit about it please.
|
{
"text": "Tell me where I can find the auto top up feature and a little bit about it please."
}
|
[
{
"label": "NEGATIVE",
"score": 0.009294644929468632
},
{
"label": "POSITIVE",
"score": 0.9907053112983704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
What kind of fee is there to top-up my account?
|
{
"text": "What kind of fee is there to top-up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853163251653314
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
|
{
"text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992374181747437
},
{
"label": "POSITIVE",
"score": 0.0007625441648997366
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
|
{
"text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969457983970642
},
{
"label": "POSITIVE",
"score": 0.0030541452579200268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Why am I being charge a fee when using an ATM?
|
{
"text": "Why am I being charge a fee when using an ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021536957938224077
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I have a cash withdrawal that I do not recognise.
|
{
"text": "I have a cash withdrawal that I do not recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985063672065735
},
{
"label": "POSITIVE",
"score": 0.0014935609651729465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I did not do this payment
|
{
"text": "I did not do this payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99724942445755
},
{
"label": "POSITIVE",
"score": 0.00275058182887733
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
How long will my transfer stay pending?
|
{
"text": "How long will my transfer stay pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979429841041565
},
{
"label": "POSITIVE",
"score": 0.002057029865682125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
why does my statement contain an extra fee?
|
{
"text": "why does my statement contain an extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988370537757874
},
{
"label": "POSITIVE",
"score": 0.0011629770742729306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
How much will it cost me for a SEPA transfer?
|
{
"text": "How much will it cost me for a SEPA transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994248151779175
},
{
"label": "POSITIVE",
"score": 0.000575171725358814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Are transfers not free? I didn't know I would be charged for transfers.
|
{
"text": "Are transfers not free? I didn't know I would be charged for transfers."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950757622718811
},
{
"label": "POSITIVE",
"score": 0.0049242787063121796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I just pulled money out of the ATM and was charged a fee, WHy?
|
{
"text": "I just pulled money out of the ATM and was charged a fee, WHy?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988604784011841
},
{
"label": "POSITIVE",
"score": 0.0011395214824005961
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I'm not sure why the card payment didn't work.
|
{
"text": "I'm not sure why the card payment didn't work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.0003195044118911028
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
how come my transfer declined
|
{
"text": "how come my transfer declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987215399742126
},
{
"label": "POSITIVE",
"score": 0.0012784183491021395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
|
{
"text": "The cheque I sent a few days ago has not been deposited yet, what is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993879795074463
},
{
"label": "POSITIVE",
"score": 0.0006120507605373859
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I have a question about fee for cash withdraw.
|
{
"text": "I have a question about fee for cash withdraw."
}
|
[
{
"label": "NEGATIVE",
"score": 0.994281530380249
},
{
"label": "POSITIVE",
"score": 0.005718540865927935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
|
{
"text": "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9419764280319214
},
{
"label": "POSITIVE",
"score": 0.058023545891046524
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I want to get my hands on one of those virtual cards!
|
{
"text": "I want to get my hands on one of those virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9859803915023804
},
{
"label": "POSITIVE",
"score": 0.014019614085555077
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
My card activation is failing.
|
{
"text": "My card activation is failing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.00022573077876586467
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
|
{
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
}
|
[
{
"label": "NEGATIVE",
"score": 0.4576846659183502
},
{
"label": "POSITIVE",
"score": 0.5423153638839722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
|
{
"text": "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949842691421509
},
{
"label": "POSITIVE",
"score": 0.005015718750655651
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
Verifying the top-up seems like a hassle.
|
{
"text": "Verifying the top-up seems like a hassle."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.000775886990595609
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
I want to cancel a transaction from this morning.
|
{
"text": "I want to cancel a transaction from this morning."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997426867485046
},
{
"label": "POSITIVE",
"score": 0.0002572533267084509
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Did a card payment that I made get cancelled?
|
{
"text": "Did a card payment that I made get cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.0004223019059281796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
ATM only gave me $20 instead of $100
|
{
"text": "ATM only gave me $20 instead of $100"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957958459854126
},
{
"label": "POSITIVE",
"score": 0.004204141441732645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Am I gonna be charged for sending out more cards?
|
{
"text": "Am I gonna be charged for sending out more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996289849281311
},
{
"label": "POSITIVE",
"score": 0.0037101758643984795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
How can correct Top up with the app to work correctly?
|
{
"text": "How can correct Top up with the app to work correctly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833118457347155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
Is there a charge for transfers?
|
{
"text": "Is there a charge for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980073571205139
},
{
"label": "POSITIVE",
"score": 0.0019926498644053936
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
My top up didn't go through
|
{
"text": "My top up didn't go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950503706932068
},
{
"label": "POSITIVE",
"score": 0.004949579946696758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
How long do I have to wait for Europe transfers?
|
{
"text": "How long do I have to wait for Europe transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983458518981934
},
{
"label": "POSITIVE",
"score": 0.0016541082877665758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
What happens if I forget my PIN?
|
{
"text": "What happens if I forget my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990173578262329
},
{
"label": "POSITIVE",
"score": 0.000982636003755033
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
I haven't received my virtual card yet, do yo know why?
|
{
"text": "I haven't received my virtual card yet, do yo know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417565936222672
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
how much do I have to pay for exchange of currency?
|
{
"text": "how much do I have to pay for exchange of currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987024068832397
},
{
"label": "POSITIVE",
"score": 0.001297535258345306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
What on earth is up with the exchange rate! This should have been a much higher amount of cash
|
{
"text": "What on earth is up with the exchange rate! This should have been a much higher amount of cash"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998647153377533
},
{
"label": "POSITIVE",
"score": 0.001352823106572032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
|
{
"text": "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.013304850086569786
},
{
"label": "POSITIVE",
"score": 0.9866951704025269
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
Where do I find my PIN for my new card?
|
{
"text": "Where do I find my PIN for my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993100166320801
},
{
"label": "POSITIVE",
"score": 0.0006899283616803586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
I couldn't complete card activation.
|
{
"text": "I couldn't complete card activation."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.000424732337705791
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Where can I find a Mastercard ATM?
|
{
"text": "Where can I find a Mastercard ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990065693855286
},
{
"label": "POSITIVE",
"score": 0.0009934490080922842
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
Why was my transaction charged an extra fee when paying with my card?
|
{
"text": "Why was my transaction charged an extra fee when paying with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987576007843018
},
{
"label": "POSITIVE",
"score": 0.001242371159605682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Why am I getting a fee on a card payment?
|
{
"text": "Why am I getting a fee on a card payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998345136642456
},
{
"label": "POSITIVE",
"score": 0.0016548186540603638
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
How do I know where my funds come from?
|
{
"text": "How do I know where my funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660030921921134
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
Where do you get those exchange rates?
|
{
"text": "Where do you get those exchange rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.001398075488395989
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
Is there a limit to a disposable virtual card?
|
{
"text": "Is there a limit to a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983306527137756
},
{
"label": "POSITIVE",
"score": 0.0016693009529262781
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.
|
{
"text": "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964512586593628
},
{
"label": "POSITIVE",
"score": 0.0035487518180161715
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I am wanting to refill my card, is there a charge?
|
{
"text": "I am wanting to refill my card, is there a charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997787594795227
},
{
"label": "POSITIVE",
"score": 0.002212344901636243
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I am seeing in the App a payment that its not mine
|
{
"text": "I am seeing in the App a payment that its not mine"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914724826812744
},
{
"label": "POSITIVE",
"score": 0.008527527563273907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
My salary is in GBP. Do I need to configure this somewhere?
|
{
"text": "My salary is in GBP. Do I need to configure this somewhere?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988070726394653
},
{
"label": "POSITIVE",
"score": 0.001192874158732593
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
I made a transfer into my account and now I need to cancel it
|
{
"text": "I made a transfer into my account and now I need to cancel it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033604458440095186
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
I am confused why there is cash I did not accept in my account
|
{
"text": "I am confused why there is cash I did not accept in my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994000196456909
},
{
"label": "POSITIVE",
"score": 0.000599933962803334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
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