text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
---|---|---|---|---|---|---|---|---|---|---|---|---|
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
|
{
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.00028686257428489625
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
Why isn't the transfer I made to a friend showing?
|
{
"text": "Why isn't the transfer I made to a friend showing?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984500408172607
},
{
"label": "POSITIVE",
"score": 0.0015499293804168701
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I think my top up is still pending?
|
{
"text": "I think my top up is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9918965697288513
},
{
"label": "POSITIVE",
"score": 0.008103486150503159
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Help me change my PIN.
|
{
"text": "Help me change my PIN."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969494938850403
},
{
"label": "POSITIVE",
"score": 0.003050565952435136
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
If I order a card when does it arrive?
|
{
"text": "If I order a card when does it arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977813363075256
},
{
"label": "POSITIVE",
"score": 0.002218735171481967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
Can I have a discount if I exchange currency often?
|
{
"text": "Can I have a discount if I exchange currency often?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735072772949934
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
Whats wrong with my currency exchange?
|
{
"text": "Whats wrong with my currency exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995891451835632
},
{
"label": "POSITIVE",
"score": 0.000410895561799407
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
I did not ask for the amount of cash that I received.
|
{
"text": "I did not ask for the amount of cash that I received."
}
|
[
{
"label": "NEGATIVE",
"score": 0.08123860508203506
},
{
"label": "POSITIVE",
"score": 0.9187614321708679
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Can I use American express with apple pay? Why does it make my top up not work?
|
{
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.00042104278691112995
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Why is there an extra charge of 1 dollar on my statement?
|
{
"text": "Why is there an extra charge of 1 dollar on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987528324127197
},
{
"label": "POSITIVE",
"score": 0.0012471224181354046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I want a refund on the things i bought
|
{
"text": "I want a refund on the things i bought"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969555139541626
},
{
"label": "POSITIVE",
"score": 0.003044520504772663
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
How can I check on the status of my new card?
|
{
"text": "How can I check on the status of my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337027806788683
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
I'm confused ass to why my contactless is not working.
|
{
"text": "I'm confused ass to why my contactless is not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999546229839325
},
{
"label": "POSITIVE",
"score": 0.00045370831503532827
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 23
}
|
Default
| null | null |
What is the max I can top up?
|
{
"text": "What is the max I can top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0024749001022428274
},
{
"label": "POSITIVE",
"score": 0.997525155544281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
|
{
"text": "I just made an order and noticed an extra fee. Why have you charged me this without informing me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9917237162590027
},
{
"label": "POSITIVE",
"score": 0.008276348933577538
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
The app isn't letting me log in, but my info is correct.
|
{
"text": "The app isn't letting me log in, but my info is correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.001224399427883327
},
{
"label": "POSITIVE",
"score": 0.9987755417823792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
Tell me what ATMs allow me to change my PIN.
|
{
"text": "Tell me what ATMs allow me to change my PIN."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971848130226135
},
{
"label": "POSITIVE",
"score": 0.0028151252772659063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
What is the process for activating my card and using it?
|
{
"text": "What is the process for activating my card and using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9890463948249817
},
{
"label": "POSITIVE",
"score": 0.010953613556921482
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I no longer want this account, what should I do?
|
{
"text": "I no longer want this account, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.0002514117513783276
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
If I were to do a transfer, what is the rate for that?
|
{
"text": "If I were to do a transfer, what is the rate for that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477627321146429
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Why did you revert my top up?
|
{
"text": "Why did you revert my top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957402944564819
},
{
"label": "POSITIVE",
"score": 0.004259777721017599
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Can I top up my account with Google Pay?
|
{
"text": "Can I top up my account with Google Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.002544707851484418
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Is there a way to order a virtual card on the website?
|
{
"text": "Is there a way to order a virtual card on the website?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993337988853455
},
{
"label": "POSITIVE",
"score": 0.0006661490770056844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
I need to transfer money to my account from another bank
|
{
"text": "I need to transfer money to my account from another bank"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.0003657804918475449
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
I see an unauthorized withdraw.
|
{
"text": "I see an unauthorized withdraw."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984437823295593
},
{
"label": "POSITIVE",
"score": 0.0015562946209684014
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
Please tell me why I was charged additionally when I used the card.
|
{
"text": "Please tell me why I was charged additionally when I used the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267564836889505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
There's a payment in the app I don't recognize.
|
{
"text": "There's a payment in the app I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966045618057251
},
{
"label": "POSITIVE",
"score": 0.003395374398678541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
How do I order my card?
|
{
"text": "How do I order my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.0023542128037661314
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Should I complete my security verification before I can use my account?
|
{
"text": "Should I complete my security verification before I can use my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.0003606659884098917
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Tell me how to replace my expired card.
|
{
"text": "Tell me how to replace my expired card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941945672035217
},
{
"label": "POSITIVE",
"score": 0.005805498920381069
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
always exchanging currencies, do you offer a discount?
|
{
"text": "always exchanging currencies, do you offer a discount?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9156304597854614
},
{
"label": "POSITIVE",
"score": 0.08436951041221619
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
I have just read my statement and there is a payment I don't recognise.
|
{
"text": "I have just read my statement and there is a payment I don't recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247080698609352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
How do I activate my card that just arrived?
|
{
"text": "How do I activate my card that just arrived?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041959170252085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
How can I cancel a transaction to a wrong account?
|
{
"text": "How can I cancel a transaction to a wrong account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.00026156683452427387
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
how do I get my card to show in the app?
|
{
"text": "how do I get my card to show in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120360482484102
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
How long are deliveries to the US?
|
{
"text": "How long are deliveries to the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989720582962036
},
{
"label": "POSITIVE",
"score": 0.001027969061397016
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
My exchange rate was wrong for an Item I bought!
|
{
"text": "My exchange rate was wrong for an Item I bought!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901364932768047
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
When can I expect the transfer to be complete?
|
{
"text": "When can I expect the transfer to be complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586008541285992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
I lost my card n need a new one.
|
{
"text": "I lost my card n need a new one."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.0003484357730485499
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
My cash deposit from a week ago is still not in my account. Can you help me please?
|
{
"text": "My cash deposit from a week ago is still not in my account. Can you help me please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995881915092468
},
{
"label": "POSITIVE",
"score": 0.00041183707071468234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
|
{
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804431322962046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
where exactly does money come from
|
{
"text": "where exactly does money come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.002918376587331295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
My balance doesn't show my deposit.
|
{
"text": "My balance doesn't show my deposit."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987748265266418
},
{
"label": "POSITIVE",
"score": 0.001225119223818183
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
|
{
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744708564132452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Help me. My phone has been lost or stolen!
|
{
"text": "Help me. My phone has been lost or stolen!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.0017027119174599648
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Why was I charged a fee to transfer money?
|
{
"text": "Why was I charged a fee to transfer money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.000988781452178955
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
Why do I see a random withdrawal in my app?
|
{
"text": "Why do I see a random withdrawal in my app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996269941329956
},
{
"label": "POSITIVE",
"score": 0.00037304250872693956
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
|
{
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.00056735600810498
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
Can I use my American Express card to add money into my account?
|
{
"text": "Can I use my American Express card to add money into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002281395718455
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
|
{
"text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992595314979553
},
{
"label": "POSITIVE",
"score": 0.000740429328288883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
How much will I be charged for exchanging foreign currency
|
{
"text": "How much will I be charged for exchanging foreign currency"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591055430471897
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
where has my transferred money gone?
|
{
"text": "where has my transferred money gone?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995107650756836
},
{
"label": "POSITIVE",
"score": 0.0004891940043307841
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
How do I fill out the identity check?
|
{
"text": "How do I fill out the identity check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189440752379596
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
When do you charge fees on accounts? I just saw a charge on my statement.
|
{
"text": "When do you charge fees on accounts? I just saw a charge on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9902586936950684
},
{
"label": "POSITIVE",
"score": 0.009741375222802162
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I decided I no long want something that I ordered, and want a refund. How do I go about doing that?
|
{
"text": "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999438464641571
},
{
"label": "POSITIVE",
"score": 0.0005615011905319989
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Why can't I get cash out?
|
{
"text": "Why can't I get cash out?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984006285667419
},
{
"label": "POSITIVE",
"score": 0.001599398092366755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Why is a transaction still pending?
|
{
"text": "Why is a transaction still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978389143943787
},
{
"label": "POSITIVE",
"score": 0.0021611619740724564
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
|
{
"text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997630715370178
},
{
"label": "POSITIVE",
"score": 0.00023689599765930325
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
How long should I have to wait before I see the transfer in my account?
|
{
"text": "How long should I have to wait before I see the transfer in my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994528889656067
},
{
"label": "POSITIVE",
"score": 0.0005470763426274061
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
|
{
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.002273531863465905
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
After my card expires what should I do?
|
{
"text": "After my card expires what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9887202382087708
},
{
"label": "POSITIVE",
"score": 0.011279716156423092
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I didn't withdraw cash but I see that transaction on my app
|
{
"text": "I didn't withdraw cash but I see that transaction on my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.10100202262401581
},
{
"label": "POSITIVE",
"score": 0.8989980220794678
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I'm seeing a direct debit payment that is not me.
|
{
"text": "I'm seeing a direct debit payment that is not me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990511536598206
},
{
"label": "POSITIVE",
"score": 0.00094881426775828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
How can you assist me on topping up on bank transfers to my account?
|
{
"text": "How can you assist me on topping up on bank transfers to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965236783027649
},
{
"label": "POSITIVE",
"score": 0.0034762839786708355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
|
{
"text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9920271039009094
},
{
"label": "POSITIVE",
"score": 0.007972870953381062
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
|
{
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421282400377095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
i put money on my card and i dont see it on the balance
|
{
"text": "i put money on my card and i dont see it on the balance"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123795126564801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Can I choose what card I can use
|
{
"text": "Can I choose what card I can use"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.01233347412198782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
The transfer to my account was not allowed.
|
{
"text": "The transfer to my account was not allowed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953925609588623
},
{
"label": "POSITIVE",
"score": 0.004607404116541147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
How can I top up with my apple watch?
|
{
"text": "How can I top up with my apple watch?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9855872392654419
},
{
"label": "POSITIVE",
"score": 0.01441276352852583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Is there anything to do because my phone was stolen?
|
{
"text": "Is there anything to do because my phone was stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.000772489991504699
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Are you going to charge me to collect the money?
|
{
"text": "Are you going to charge me to collect the money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946759939193726
},
{
"label": "POSITIVE",
"score": 0.0053239441476762295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Could you please tell me why my purchases from this morning say payment is pending?
|
{
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920307487249374
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
How do I request a disposable virtual card?
|
{
"text": "How do I request a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.0005384041578508914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
How many days do I have to wait for the transfer to reach my account?
|
{
"text": "How many days do I have to wait for the transfer to reach my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771361947059631
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
I can't remember my passcode.
|
{
"text": "I can't remember my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992098808288574
},
{
"label": "POSITIVE",
"score": 0.000790061370935291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
The card is non-functional.
|
{
"text": "The card is non-functional."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002978133561555296
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
I need more physical cards.
|
{
"text": "I need more physical cards."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992071986198425
},
{
"label": "POSITIVE",
"score": 0.0007928866543807089
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
I do not understand what this particular direct debit is ?
|
{
"text": "I do not understand what this particular direct debit is ?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.0003600699419621378
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
|
{
"text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees."
}
|
[
{
"label": "NEGATIVE",
"score": 0.019804716110229492
},
{
"label": "POSITIVE",
"score": 0.9801952242851257
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I think I was charged by mistake on my debit statement.
|
{
"text": "I think I was charged by mistake on my debit statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.0003469405637588352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
My account is depleted. Can I transfer funds from another bank?
|
{
"text": "My account is depleted. Can I transfer funds from another bank?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.00025529347476549447
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
What is this fee showing up in my account for?
|
{
"text": "What is this fee showing up in my account for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975257515907288
},
{
"label": "POSITIVE",
"score": 0.002474225591868162
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Can you tell me the ATMs I can use with my card?
|
{
"text": "Can you tell me the ATMs I can use with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
What is the age limit?
|
{
"text": "What is the age limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9846845865249634
},
{
"label": "POSITIVE",
"score": 0.015315338969230652
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
I want one of the virtual cards!
|
{
"text": "I want one of the virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9058409333229065
},
{
"label": "POSITIVE",
"score": 0.09415902942419052
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
For some reason my card payment didn't work
|
{
"text": "For some reason my card payment didn't work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048775180242956
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
Help me! When I was abroad, the exchange rate was wrong.
|
{
"text": "Help me! When I was abroad, the exchange rate was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.0003268181753810495
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Why is a transfer I did recently still processing?
|
{
"text": "Why is a transfer I did recently still processing?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.0017525010043755174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Can I start an account for my kids?
|
{
"text": "Can I start an account for my kids?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988465309143066
},
{
"label": "POSITIVE",
"score": 0.0011535035446286201
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
can i get a virtual card online
|
{
"text": "can i get a virtual card online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387803971767426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
|
{
"text": "I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998690664768219
},
{
"label": "POSITIVE",
"score": 0.0013093886664137244
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction?
|
{
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.00030994549160823226
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I no longer want to transfer funds, can we cancel that transaction?
|
{
"text": "I no longer want to transfer funds, can we cancel that transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.00030857924139127135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Does the app allowing exchanges between USD and GBP
|
{
"text": "Does the app allowing exchanges between USD and GBP"
}
|
[
{
"label": "NEGATIVE",
"score": 0.07512927800416946
},
{
"label": "POSITIVE",
"score": 0.9248707294464111
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
Please tell me about disposable cards.
|
{
"text": "Please tell me about disposable cards."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949429631233215
},
{
"label": "POSITIVE",
"score": 0.00505705876275897
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?
|
{
"text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995658993721008
},
{
"label": "POSITIVE",
"score": 0.00043406945769675076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
|
{
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Can cards be delivered? Where?
|
{
"text": "Can cards be delivered? Where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987608574330807
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
My card has been found. Is there any way for me to put it back into the app?
|
{
"text": "My card has been found. Is there any way for me to put it back into the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004977367352694273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
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