text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.
|
{
"text": "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989816546440125
},
{
"label": "POSITIVE",
"score": 0.0010183228878304362
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
Is there extra fees for making a withdraw in a different country at a cash machine.
|
{
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.007244373206049204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
My phone was stolen, help!
|
{
"text": "My phone was stolen, help!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096316192299128
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
|
{
"text": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973273277282715
},
{
"label": "POSITIVE",
"score": 0.002672667847946286
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Why is there a payment I didn't do in my app?
|
{
"text": "Why is there a payment I didn't do in my app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617475586012006
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I want to get a Visa card
|
{
"text": "I want to get a Visa card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.978801429271698
},
{
"label": "POSITIVE",
"score": 0.021198591217398643
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Can you tell me what cards and currencies you support?
|
{
"text": "Can you tell me what cards and currencies you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8695399165153503
},
{
"label": "POSITIVE",
"score": 0.13046005368232727
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Is there a daily auto top-up limit?
|
{
"text": "Is there a daily auto top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.003036460606381297
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
Which credit card top-ups do you accept?
|
{
"text": "Which credit card top-ups do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9730578064918518
},
{
"label": "POSITIVE",
"score": 0.026942217722535133
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Is there a fee to order a physical card?
|
{
"text": "Is there a fee to order a physical card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.0029350826516747475
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Where is the PIN for my card located?
|
{
"text": "Where is the PIN for my card located?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991384744644165
},
{
"label": "POSITIVE",
"score": 0.0008614437538199127
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
Can you explain the various transaction times shown on my statement?
|
{
"text": "Can you explain the various transaction times shown on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950064420700073
},
{
"label": "POSITIVE",
"score": 0.004993475507944822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Why won't you let me name X as a beneficiary?
|
{
"text": "Why won't you let me name X as a beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9864744544029236
},
{
"label": "POSITIVE",
"score": 0.013525523245334625
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
how long should i expect to wait when i add money
|
{
"text": "how long should i expect to wait when i add money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993663430213928
},
{
"label": "POSITIVE",
"score": 0.0006336660007946193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
What is the maximum number of transactions that I can put on a disposable card?
|
{
"text": "What is the maximum number of transactions that I can put on a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958851933479309
},
{
"label": "POSITIVE",
"score": 0.004114842973649502
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
I want to reset my passcode, how can I do that?
|
{
"text": "I want to reset my passcode, how can I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.0003092194383498281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
my payment was rejected
|
{
"text": "my payment was rejected"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553706860169768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
Why has my deposit in the ATM not cleared yet?
|
{
"text": "Why has my deposit in the ATM not cleared yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994331002235413
},
{
"label": "POSITIVE",
"score": 0.0005669333040714264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
Can I see where my money came from?
|
{
"text": "Can I see where my money came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991133809089661
},
{
"label": "POSITIVE",
"score": 0.000886628171429038
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I don't recognise a Direct Debit payment
|
{
"text": "I don't recognise a Direct Debit payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I can use this card at which ATMs?
|
{
"text": "I can use this card at which ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976346492767334
},
{
"label": "POSITIVE",
"score": 0.0023653521202504635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
Are you Visa or Mastercard?
|
{
"text": "Are you Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.019461708143353462
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Why isn't my refund shown on my statement?
|
{
"text": "Why isn't my refund shown on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.0010687547037377954
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
for god sake, just delete my account i am sick of this
|
{
"text": "for god sake, just delete my account i am sick of this"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997860789299011
},
{
"label": "POSITIVE",
"score": 0.0002139191492460668
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
I no longer have my phone, what should I do?
|
{
"text": "I no longer have my phone, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999596893787384
},
{
"label": "POSITIVE",
"score": 0.0004030965210404247
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
I have a cash withdrawal on my statement that I am unsure of.
|
{
"text": "I have a cash withdrawal on my statement that I am unsure of."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968858361244202
},
{
"label": "POSITIVE",
"score": 0.003114172024652362
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I would like open a second card for my daughter, how can you assist me?
|
{
"text": "I would like open a second card for my daughter, how can you assist me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.003141938243061304
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
My top up is not working
|
{
"text": "My top up is not working"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996583461761475
},
{
"label": "POSITIVE",
"score": 0.0003416182880755514
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
I didn't get my card back from the ATM.
|
{
"text": "I didn't get my card back from the ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968891739845276
},
{
"label": "POSITIVE",
"score": 0.0031108723487704992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 18
}
|
Default
| null | null |
Can you send me a Mastercard, instead of a Visa?
|
{
"text": "Can you send me a Mastercard, instead of a Visa?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.003722530324012041
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Seems like my top-up has not gone through
|
{
"text": "Seems like my top-up has not gone through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994981288909912
},
{
"label": "POSITIVE",
"score": 0.0005018188385292888
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
You've incorrectly calculated the exchange rate for my cash withdrawal
|
{
"text": "You've incorrectly calculated the exchange rate for my cash withdrawal"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999589741230011
},
{
"label": "POSITIVE",
"score": 0.0004103143000975251
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
my phone was lost
|
{
"text": "my phone was lost"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026510111638344824
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?
|
{
"text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996998310089111
},
{
"label": "POSITIVE",
"score": 0.00030021308339200914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
What does a pending cash withdrawal mean?
|
{
"text": "What does a pending cash withdrawal mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987560510635376
},
{
"label": "POSITIVE",
"score": 0.0012438914272934198
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
What is the charge for exchanging currency?
|
{
"text": "What is the charge for exchanging currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957743287086487
},
{
"label": "POSITIVE",
"score": 0.004225722514092922
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
Will it cost extra to add money to an international card?
|
{
"text": "Will it cost extra to add money to an international card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99921715259552
},
{
"label": "POSITIVE",
"score": 0.0007827850640751421
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
Why isn't a refund showing on my statement?
|
{
"text": "Why isn't a refund showing on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169855181127787
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Are there restrictions to transfers to certain accounts?
|
{
"text": "Are there restrictions to transfers to certain accounts?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9942650198936462
},
{
"label": "POSITIVE",
"score": 0.005734975449740887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
My card arrived but I need to make it work in the app, how do I do that?
|
{
"text": "My card arrived but I need to make it work in the app, how do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991748929023743
},
{
"label": "POSITIVE",
"score": 0.0008250987157225609
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
|
{
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991872906684875
},
{
"label": "POSITIVE",
"score": 0.0008126487955451012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
when will the balance on my account change form a transfer
|
{
"text": "when will the balance on my account change form a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945566654205322
},
{
"label": "POSITIVE",
"score": 0.0054433937184512615
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
How come I got to pay to get my money from the ATM?
|
{
"text": "How come I got to pay to get my money from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318727344274521
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Do you charge extra for exchanging currencies?
|
{
"text": "Do you charge extra for exchanging currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953809976577759
},
{
"label": "POSITIVE",
"score": 0.004619024693965912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
help, lost my card
|
{
"text": "help, lost my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.00037537558819167316
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
I would really like a physical card.
|
{
"text": "I would really like a physical card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.02342725358903408
},
{
"label": "POSITIVE",
"score": 0.9765728116035461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Is my card frozen?
|
{
"text": "Is my card frozen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.00166379997972399
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
Why is there a fee added to my statement?
|
{
"text": "Why is there a fee added to my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980955719947815
},
{
"label": "POSITIVE",
"score": 0.0019044618820771575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
When I attempted to make a transfer, it failed.
|
{
"text": "When I attempted to make a transfer, it failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.0002800745132844895
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Do I get a real card?
|
{
"text": "Do I get a real card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973108768463135
},
{
"label": "POSITIVE",
"score": 0.00268915924243629
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
I tried to used my card in a shop and the transaction was declined.
|
{
"text": "I tried to used my card in a shop and the transaction was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.0005335718160495162
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
I can't find any option to top up with a cheque?
|
{
"text": "I can't find any option to top up with a cheque?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996722936630249
},
{
"label": "POSITIVE",
"score": 0.0003276779898442328
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Everytime I try to prove my identity it won't let me.
|
{
"text": "Everytime I try to prove my identity it won't let me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.6795262098312378
},
{
"label": "POSITIVE",
"score": 0.3204737901687622
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
What US cards do you accept? I only have 1 other.
|
{
"text": "What US cards do you accept? I only have 1 other."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915888905525208
},
{
"label": "POSITIVE",
"score": 0.008411107584834099
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Can I use my salary for this?
|
{
"text": "Can I use my salary for this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994089603424072
},
{
"label": "POSITIVE",
"score": 0.0005910494364798069
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
Can you tell me what the problem with my card is? It was declined at a restaurant today.
|
{
"text": "Can you tell me what the problem with my card is? It was declined at a restaurant today."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996232986450195
},
{
"label": "POSITIVE",
"score": 0.00037661954411305487
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
i withdrew cash and dont see it reflected on the balance
|
{
"text": "i withdrew cash and dont see it reflected on the balance"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.002180866664275527
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
I used to know my password, but not anymore.
|
{
"text": "I used to know my password, but not anymore."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9873028993606567
},
{
"label": "POSITIVE",
"score": 0.012697147205471992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
Explain to me how to verify the top-up card.
|
{
"text": "Explain to me how to verify the top-up card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749971032142639
},
{
"label": "POSITIVE",
"score": 0.025002848356962204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
stop the transaction
|
{
"text": "stop the transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100276035256684
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Do I have to manually top up once I'm too low?
|
{
"text": "Do I have to manually top up once I'm too low?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976766705513
},
{
"label": "POSITIVE",
"score": 0.0023233904503285885
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
What to do if my card has been used without my permission?
|
{
"text": "What to do if my card has been used without my permission?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.00045070849591866136
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.
|
{
"text": "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995788931846619
},
{
"label": "POSITIVE",
"score": 0.00042113548261113465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?
|
{
"text": "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994303584098816
},
{
"label": "POSITIVE",
"score": 0.0005695943254977465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
How do i access the auto top-up option?
|
{
"text": "How do i access the auto top-up option?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034479485824704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
The app reverted after I topped-up
|
{
"text": "The app reverted after I topped-up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021221004426479
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
When will the cash that I put in the ATM be cleared from pending status?
|
{
"text": "When will the cash that I put in the ATM be cleared from pending status?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999377965927124
},
{
"label": "POSITIVE",
"score": 0.0006219465285539627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
I was charged a fee for a transfer.
|
{
"text": "I was charged a fee for a transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9748353362083435
},
{
"label": "POSITIVE",
"score": 0.02516469545662403
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
There is a cash withdrawl I don't remember.
|
{
"text": "There is a cash withdrawl I don't remember."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.0014554134104400873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I want to close my account. The service you provide is unsatisfactory to me.
|
{
"text": "I want to close my account. The service you provide is unsatisfactory to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279130323790014
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
A shop I go to didn't let me pay.
|
{
"text": "A shop I go to didn't let me pay."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991163611412048
},
{
"label": "POSITIVE",
"score": 0.0008836046908982098
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
How can I get my money that I didn't get from the ATM?
|
{
"text": "How can I get my money that I didn't get from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686445071361959
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
What ATMs accept my card?
|
{
"text": "What ATMs accept my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949281215667725
},
{
"label": "POSITIVE",
"score": 0.005071834661066532
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
|
{
"text": "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997329115867615
},
{
"label": "POSITIVE",
"score": 0.00026711710961535573
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Why haven't I received a refund yet?
|
{
"text": "Why haven't I received a refund yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.0014903841074556112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Do you charge for transfers?
|
{
"text": "Do you charge for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9839073419570923
},
{
"label": "POSITIVE",
"score": 0.01609262451529503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
I got charged two times for a transaction
|
{
"text": "I got charged two times for a transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994596019387245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
How long is a transfer in the pending status?
|
{
"text": "How long is a transfer in the pending status?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966508746147156
},
{
"label": "POSITIVE",
"score": 0.0033490904606878757
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Why did my cash deposit not show up?
|
{
"text": "Why did my cash deposit not show up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.000777334556914866
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I got charged in double and want a refund
|
{
"text": "I got charged in double and want a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.992173433303833
},
{
"label": "POSITIVE",
"score": 0.007826612330973148
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Is there a way to order a new card while in China?
|
{
"text": "Is there a way to order a new card while in China?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990894794464111
},
{
"label": "POSITIVE",
"score": 0.0009105817880481482
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I moved, can I edit my personal details?
|
{
"text": "I moved, can I edit my personal details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9895805716514587
},
{
"label": "POSITIVE",
"score": 0.010419444181025028
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
What currencies can I use?
|
{
"text": "What currencies can I use?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.992435872554779
},
{
"label": "POSITIVE",
"score": 0.007564066909253597
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Do I have to manually top-up my account each time or will it do it on its own?
|
{
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.00047671396168880165
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
Why haven't I gotten a virtual card yet?
|
{
"text": "Why haven't I gotten a virtual card yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.001841411809436977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
What should I do if I exceed my PIN tries?
|
{
"text": "What should I do if I exceed my PIN tries?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.0011923856800422072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
Is there a way to revert a transaction?
|
{
"text": "Is there a way to revert a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992376565933228
},
{
"label": "POSITIVE",
"score": 0.0007623327546752989
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
My payment's stuck on pending.
|
{
"text": "My payment's stuck on pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954674243927002
},
{
"label": "POSITIVE",
"score": 0.004532510880380869
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
Is there a charge for using an European bank card for top up?
|
{
"text": "Is there a charge for using an European bank card for top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988024234771729
},
{
"label": "POSITIVE",
"score": 0.001197577454149723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I tried to make a transfer but it failed. will you tell me why?
|
{
"text": "I tried to make a transfer but it failed. will you tell me why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995502829551697
},
{
"label": "POSITIVE",
"score": 0.0004497021727729589
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.
|
{
"text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994351267814636
},
{
"label": "POSITIVE",
"score": 0.000564909481909126
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
Why am I unable to verify my id?
|
{
"text": "Why am I unable to verify my id?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997631907463074
},
{
"label": "POSITIVE",
"score": 0.0002368514979025349
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
Is there a top-up limit that I have to stay under during a given period of time?
|
{
"text": "Is there a top-up limit that I have to stay under during a given period of time?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941330552101135
},
{
"label": "POSITIVE",
"score": 0.0058669960126280785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
I would like to know how to transfer money into my account.
|
{
"text": "I would like to know how to transfer money into my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.0023007013369351625
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
Help! I made a transfer in error and need to cancel it before it's complete!
|
{
"text": "Help! I made a transfer in error and need to cancel it before it's complete!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995724558830261
},
{
"label": "POSITIVE",
"score": 0.0004275364335626364
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
|
{
"text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9806227684020996
},
{
"label": "POSITIVE",
"score": 0.019377239048480988
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
When will it be delivered to the US?
|
{
"text": "When will it be delivered to the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989268183708191
},
{
"label": "POSITIVE",
"score": 0.0010731038637459278
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
daughter needs card, how do i add her
|
{
"text": "daughter needs card, how do i add her"
}
|
[
{
"label": "NEGATIVE",
"score": 0.965059757232666
},
{
"label": "POSITIVE",
"score": 0.03494028374552727
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
I shouldn't be charged any fee for transferring .
|
{
"text": "I shouldn't be charged any fee for transferring ."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979374408721924
},
{
"label": "POSITIVE",
"score": 0.002062577521428466
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
My transfer seems to be too expensive.
|
{
"text": "My transfer seems to be too expensive."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.0002108828630298376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
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