Issue Description
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Assignment group
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restore a file _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ hello help,_x000D_ _x000D_ please restore the excel file "sc drill catalog 2016-05-31"_x000D_ from my home drive o:\solid carbide drills<file:///\\eagclhome\martif1$\solid%20carbide%20drills>_x000D_ from yesterday._x000D_ _x000D_
GRP_12
unable to connect to wifi from a hotel // dell 7350 unable to connect to wifi from a hotel // dell 7350
GRP_0
access to insertapps and corporate technology drives _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ who would i contact at corporate to get access for ldpequhm nqclatbw and alex campbell to the following servers_x000D_ _x000D_ _x000D_ _x000D_ teams://HostName_771/tech center grade specifications/ceramdntyic specs_x000D_ _x000D_ access is needed to support manufacturing and technology._x000D_ _x000D_
GRP_0
audio not working on dell 7350 tablet audio not working on dell 7350 tablet
GRP_0
unable to create reports in ticketing_tool i am unable to create/save new reports in ticketing_tool.
GRP_36
unable to boot up the laptop unable to boot up the laptop
GRP_3
unable to sign in to skype and outlook unable to sign in to skype and outlook
GRP_0
HostName_1132:wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1 HostName_1132:epmsystem2.exe: wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1
GRP_12
password reset password reset
GRP_0
error in customer _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ good morning_x000D_ _x000D_ the customer 81908859, must to include the next data:_x000D_ dana manufacturing luxembourg_x000D_ division enco / immex 488-2007_x000D_ vat reg. no. lu38092497_x000D_ dmc750410c41_x000D_ _x000D_ but know we have these one:_x000D_ dana de mexico corporacion mexico srl_x000D_ de cv / division enco / immex 488-2007_x000D_ vat reg. no. lu38092497_x000D_ dmc750410c41_x000D_ and these data is wrong._x000D_ _x000D_ [cid:[email protected]_5356b0][cid:[email protected]]_x000D_ _x000D_ what can i do to get the real information_x000D_ _x000D_ this information is in the customer_x000D_ _x000D_ [cid:[email protected]_5356b0]_x000D_ _x000D_ please let me know if you can help me_x000D_ _x000D_
GRP_10
account locked out account locked out
GRP_0
hub home page regional news does not have amerirtcas option see att
GRP_16
issues with internet explorer which is freezing all the time _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_
GRP_0
erp SID_34 password reset need erp password reset. i am getting the error when logging into engineering tool that i have attempted to many times with the wrong password (old password).
GRP_0
a supplier told me that i have no warehouse_toolmail (x5380). matheywt kaufsfthyman is also having the same problem (x4465) koiapqbg teyldpkw, matheywt kaufsfthyman , phone system warehouse_toolmail
GRP_0
desk phone warehouse_toolmail when accessing my warehouse_toolmail, i receive a busy signal. the red warehouse_toolmail light is activated on my phone, when i push the button a busy signal is received._x000D_ _x000D_ others are having the same issues.
GRP_0
erp SID_34 account locked erp SID_34 account locked
GRP_0
delivery failures date of email: 07/20/2016 (i have attached both email, the one i sent and was not delivered and the other i have received with the delivery error message)_x000D_ sender's name: uidgt olibercsu ([email protected])_x000D_ recipient if not caller: jgnxyahz cixzwuyf ([email protected])_x000D_ delivery failure code: 0x9115121f-0x9115121f-0x000501_x000D_ delivery failure text:sua mensagem não foi recebida por um ou mais dos destinatários._x000D_ _x000D_ assunto: enc: curso: "customer logistics services (cls)"_x000D_ enviada em: 20/07/2016 19:56_x000D_ _x000D_ não é possível encontrar os seguintes destinatários:_x000D_ _x000D_ jgnxyahz cixzwuyf em 20/07/2016 19:56_x000D_ esta mensagem não pôde ser enviada. tente enviar a mensagem novamente mais tarde ou contate o administrador da rede. o erro a operação do cliente falhou. é [0x9115121f-0x9115121f-0x000501]._x000D_
GRP_26
access database error. access database error. attached.
GRP_0
erp SID_34 password reset. erp SID_34 password reset.
GRP_0
HostName_1132: average (5 samples) memory usage is now 95%, which is above the error threshold (95%) HostName_1132: average (5 samples) memory usage is now 95%, which is above the error threshold (95%)_x000D_ swap memory usage is now 90.80%, which is above the warning threshold (75%)
GRP_12
my telephone does not have a dial tone and i cannot pick up warehouse_tool mail messages my telephone does not have a dial tone and i cannot pick up warehouse_tool mail messages
GRP_0
account lockout account lockout
GRP_0
i am having issues with being disconnected every few minutes from outlook, i cannot send or recive email or search when i am having issues with being disconnected every few minutes from outlook, i cannot send or receive email or search when it disconnects.
GRP_3
restore _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ please restore from august 5th 2016_x000D_ _x000D_ westes$(\\HostName_598<file:///\\HostName_598>) / betriebliche regelungen und bv / bv / anlage 2a bv bonus im ad fy17.docx_x000D_ _x000D_ _x000D_ _x000D_ _x000D_ danke + viele grüße_x000D_ trgqbeax hfyzudql_x000D_ _x000D_ mit freundlichen grüßen | best
GRP_12
o outloock não esta funcionando. mensagem de erro:" infelizmente, o outlook encontrou um erro que o está impedindo de funcionar corretamente. como resultado, outlook deverá ser fechado. gostaria que fizéssemos o reparo agora? com três botões que são: reparar agora/ fechar/ ajuda"
GRP_62
warehouse_toolmail not working my warehouse_toolmail does not seem to be picking up incoming calls. my number is 724. i attempted to uacyltoe hxgaycze this by calling from my cell phone. after 10 rings, the warehouse_toolmail still did not pick up.
GRP_0
setting of ooo for another mail box setting of ooo for another mail box summary:need out off office for an employee who does not work in company any longer
GRP_0
user hajghtdul unable to connect via vpn. unable to access distributor_tool and distributor_tool qa. i have changed my passwords using password_management_tool password manager. after the passwords change i am unable to connect via vpn _x000D_ my user id is hajghtdul.
GRP_0
warehouse_toolmail not possible on phone set warehouse_toolmail not possible on phone set
GRP_0
group by does not work in the new modern look see attached image my site does not show the grouping by the first level and at the second level is continuous._x000D_ further, the expand arrows are not responsive._x000D_
GRP_16
erp SID_34 unlock request erp SID_34 unlock request
GRP_0
update on inplant_848628 update on inplant_848628
GRP_0
ldism004(usa village(claapdico)-robot) is inactive since 07:14 am et on 08/09 ldism004(usa village(claapdico)-robot) is inactive since 07:14 am et on 08/09
GRP_8
setup new ws \xaqzisrk ahbgjrqz setup new ws \xaqzisrk ahbgjrqz
GRP_24
warehouse_toolmail related to my office phone is not functioning. the warehouse_toolmail associated with my office phone is not functioning properly. when trying to access warehouse_toolmail from my office phone, i receive a "not possible" message on my phone. i have also tried to access warehouse_toolmail from the number and receive a message that states that my call cannot be completed at this time.
GRP_0
handheld wireless device activation iphone 5s handheld wireless device activation iphone 5s
GRP_0
need file restored on a network/nt drive HostName_771 need file restored on a network/nt drive._x000D_ _x000D_ 1) what is the file's full pathname techcenter projects_x000D_ _x000D_ 2) what server/drive is it on HostName_771_x000D_ _x000D_ _x000D_ 3) from what backup date or last modified date do you want the file restored ? if unsure, the most recent backup date will be used. _x000D_ _x000D_ 4) do you want the entire folder restored ? if not, you must provide the specific filename to restore . yes_x000D_ _x000D_ 5) if the backup tape is not onsite, is it ok to allow 1-2 business days to retrieve the offsite tape ? extra charges apply for emergency delivery. _x000D_ _x000D_ 6) do you want this filename and/or folder restored to its original place and with its original name, in other words an overwrite will be done. _x000D_ if not, then you need to supply the new name and location to restore it to. _x000D_ _x000D_ note: a 30-day maximum backup is available. this is for file restores. exception only being HostName_768 & HostName_770, as they are kept for 1 year.
GRP_5
need access for utislgov fetaqndw _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ hi there,_x000D_ _x000D_ we want give utislgov fetaqndw [email protected]<mailto:[email protected]> the same access as i have for \\HostName_1337\departments drive._x000D_ _x000D_
GRP_12
unlock erp SID_34 erp production account unlock erp SID_34 erp production account
GRP_0
revisar pc lpaw8515845 (g0rfv12) usadtto dfsdpor ffthhiago frsilva usar microsoft update _x000D_ atualizar adobe acrobat, adobe flash e java_x000D_ revisar grupos_x000D_ revisar e atualizar sep_x000D_ revisar patching_antivirus_sw_x000D_ revisar erp client_x000D_ executar check disk, defrag e scan do sep_x000D_ atualizar drivers dell_x000D_ verificar se há atualização/nova versão do pacote office no o365_x000D_ _x000D_ uacyltoe hxgayczear acessos ao itau, caixa e hsbc. uacyltoe hxgayczear abertura de plaghynilhas do itaú.
GRP_62
seep installation seep installation
GRP_0
issue on pricing in distributor_tool we have agreed price with many of the distributors for a given period and skus. this is specified through pricing condition zcnc in erp. in distributor_tool, it is order through sold to & ship to combination._x000D_ - till august – flat rate deployment, we did not have any issues._x000D_ - today, when the distributor tried to book the order with zcnc pricing condition. the initial screen shows the correct price. but when the item is selected and quick order is clicked on, the price is getting changed to list price less standard discount instead of retaining the zcnc price.
GRP_21
outlook issue outlook issue
GRP_0
vvfrtgarnb - account disabled : account needs to be enabled till 12th aug _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ please enable bahbrgy' account aerp. he is not leaving company until this friday. i do not know why his account was disabled today._x000D_ _x000D_
GRP_2
erp SID_34 password reset. erp SID_34 password reset.
GRP_0
account disabled for user vvfrtgarnb account disabled for user vvfrtgarnb
GRP_0
unable to connect to wifi unable to connect to wifi.
GRP_0
close telephony_software between 16:30 and 17:30 local time due to kick off dinner hi,_x000D_ would you please close telephony_software for turkey between 16:30 and 17:30 local time due to kick off dinner? it was approved by djpwfxzt cfkwxlmq?_x000D_
GRP_7
distributor_tool: company issue and engineering_tool issue distributor_tool: company issue and engineering_tool issue
GRP_0
reset passwords for wptbgchj jutpdcqf using password_management_tool password reset. the
GRP_17
unable to connect vpn _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ dear sir/madam,_x000D_ _x000D_ i am unable to access vpn._x000D_ _x000D_ please refer below message_x000D_ _x000D_ _x000D_ _x000D_ [cid:[email protected]]_x000D_ _x000D_
GRP_0
my symantec management agent is disabled my symantec management agent is disabled
GRP_50
npc311101328 maintain plant value tasks assigned to jimdghty beshryu. error npc311101328 information from jimdghty beshryu: i have tried to complete the task. i recruited the help of the usa planners who usually do that step. they tell me that all of the tasks they do are complete with this item. product engineering was able to complete their task that cannot be done (based on what i have been told) until the planners finish their task.
GRP_11
display settings issue. display setting issue
GRP_0
idg password reset not possible. idg password reset not possible. _x000D_
GRP_0
can't print drawing when attempting to print 71877338 from eu locations, a "missing sheet" page is being printed._x000D_ _x000D_ my guess is that although the drawing is in fr status, all originals still reside in cadb storage,
GRP_11
i can not log into erp hcm via the vpn i'm connected to the vpn, but i can not log into erp. i keep getting the error message that seems to imply that i am not connected to the vpn. any help is appreciated.
GRP_0
attached mail is saved on desktop as template with a text and signature. but when sent, nothing is to be seen. attached mail is saved on desktop as template with a text and signature. but when sent, nothing is to be seen.
GRP_0
business_client login hi,_x000D_ _x000D_ kindly help me out on access drawing search – to view and download in business_client utility._x000D_ _x000D_
GRP_0
HostName_973:(hr_tool tax_interface app - qa ) total cpu is now 100.00%, since 4:51 am on 8/9 et HostName_973:(hr_tool tax_interface app - qa ) total cpu is now 100.00% which is above the error threshold (99%)
GRP_12
bildschirm am kyocera arbeitsplatz defekt bitte austauschen
GRP_42
setup new ws \rxpjomyf hvolsgqn setup new ws \rxpjomyf hvolsgqn
GRP_24
setup new ws \pnwbkitv phbnwmkl setup new ws \pnwbkitv phbnwmkl
GRP_24
setup new ws \wyighrjl xcwavhyu setup new ws \wyighrjl xcwavhyu
GRP_24
setup new ws \beosjgxt mdevcqjk setup new ws \beosjgxt mdevcqjk
GRP_24
erp 730 issue. my erp gui got updated today, after that i am not able to save any data to desktop. please help.
GRP_0
lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe. lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe, expected instances gte 1 but found 0_x000D_ at time: 08/09/16 04:51:34 am, est
GRP_12
erp SID_34 password reset request. erp SID_34 password reset request.
GRP_0
company guest account not working which was created yesterday. company guest account not working which was created yesterday.
GRP_0
user account is locked unable to login windows.
GRP_0
not able to hear any thing not able to hear any thing
GRP_0
mobile device activation request for user :eqtofwbm mojfbwds : [email protected] _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ dear friends_x000D_ _x000D_ please find below enclosed request_x000D_ _x000D_
GRP_0
erp SID_34 password reset request erp SID_34 password reset request
GRP_0
i cannot connect the network printer vh41 i cannot connect the network printer vh41
GRP_0
updated win10 uacyltoe hxgaycze machine eaglt000500 with recent "anniversary update" - need lauacyltoe hxgaycze sep version 12.1.6 mp5 or higher hello antivirus team,_x000D_ _x000D_ my win10 uacyltoe hxgaycze machine eaglt000500 has automatically updated to the recent win10 "anniversary update" - sep 12.1.6 mp3 is no longer working._x000D_ this is an official company it win10 uacyltoe hxgaycze machine._x000D_ _x000D_ as per symantec technical support forum, windows 10 anniversary update requires at least sep version 12.1.6 mp5 or higher. please download and provide the software on the following share:_x000D_ _x000D_ \\eagcldaten\public\roedel\symantec_endpoint_protection_x000D_ _x000D_
GRP_50
mobile device activation ; personal device mobile device activation ; personal device
GRP_0
data restore restore the data files from external hard disk to reimaged laptop.
GRP_19
polycom realpresence destop" polycom software installation on desktop
GRP_19
ad locked out ad locked out
GRP_0
eagw8111224 shows defective system files - reinstall with lauacyltoe hxgaycze fy17 win7_x64 image eagw8111224 shows defective system files - reinstall with lauacyltoe hxgaycze fy17 win7_x64 image
GRP_28
terminate action for suzjhmfa swmiynoz has completed. from: jusfrttin gtehdnyuerrf [mailto:system@hr_tool.com] _x000D_ sent: tuesday, august 09, 2016 12:05 pm_x000D_ to: nwfodmhc exurcwkm_x000D_ subject: rad - the terminate action for suzjhmfa swmiynoz has completed._x000D_ _x000D_ hello , _x000D_ _x000D_ a termination for suzjhmfa swmiynoz, 11172383, effective 07/30/2016 has been approved._x000D_ _x000D_ click the link to view._x000D_ _x000D_
GRP_2
request you to reset my password of password_management_tool- could not login and reset my password . request you to reset my password of password_management_tool as soon as possible._x000D_ could not login and reset my password .
GRP_0
reset passwords for prgthyuulla ramdntythanjesh using password_management_tool password reset. the
GRP_17
reset passwords for prgthyuulla ramdntythanjesh using password_management_tool password reset. the
GRP_17
the terminate action for kjtqxroc taqekwrd has completed. from: jusfrttin gtehdnyuerrf [mailto:system@hr_tool.com] _x000D_ sent: tuesday, august 09, 2016 11:25 am_x000D_ to: nwfodmhc exurcwkm_x000D_ subject: rad:the terminate action for kjtqxroc taqekwrd has completed._x000D_ _x000D_ hello , _x000D_ _x000D_ a termination for kjtqxroc taqekwrd, 11145798, effective 06/25/2016 has been approved._x000D_ _x000D_ click the link to view._x000D_ _x000D_
GRP_2
logon to server HostName_583 not possible logon to server HostName_583 not possible - server is in a loop at the welcome screen
GRP_12
lean event _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ hello,_x000D_ _x000D_ while forwarding lean event updation , i find the mail is not being forwarded and some message is displayed ._x000D_ _x000D_ please check and advise_x000D_ _x000D_ _x000D_ [cid:[email protected]]_x000D_ _x000D_
GRP_0
aw: [ticket#2016080878000153] wg: po#4505612440 _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ mit freundlichen grüßen / with kind
GRP_32
network outage, russia ru, company-russia-vpn-rtr(10.46.0.21) showing down since 12:59 am edt on 08/09/16 (no backup ckt.) what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ _x000D_ 1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ _x000D_ 2. when did it start ? ________12:59 am edt on 08/09/16______________x000D_ _x000D_ 3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ _x000D_ 4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ _x000D_ 5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ _x000D_ 6. backup circuit active ? __na______ (yes/no/na) _x000D_ _x000D_ 7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ _x000D_ 8. remote dial-in ? _____na______ (yes/no/na) _x000D_ _x000D_ 9. equipment reset ? _____na______ (yes/no/na) _x000D_ _x000D_ 10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ _x000D_ 11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ _x000D_ 12. notified gsc ____yes____ (yes/no/na) cert started ?___na_____ (yes/no/na) _x000D_ _x000D_ 13. additional diagnostics
GRP_8
emea files not processed as per schedule - check & let us know the reasons.; please include mail notification. hi pradtheyp,_x000D_ _x000D_ we have not received the production feed files for emea today. please check from your end and re-send the files to us._x000D_ _x000D_ also, we would like to know whether it will be possible that an automatic notification is sent to the concerned people in case the extraction programdnty fails._x000D_ _x000D_ _x000D_
GRP_71
purchasing mdm import manager did not work correctly mapping was not possible anymore
GRP_29
unable to open sales orders attachments - save abap reports and can't view desktop attachments through erp issue 1 - after erp update on 8.8.2016 (a system prompt, to fix the issue of SID_55 & SID_50 log on) i am unable to open/view sales order outlook email attachments (refer attachment download error) in va02,va03 and as per error if out look is closed & try to open the attachment, system is prompting to install outlook 2010(refer outlook installation prompt) _x000D_ _x000D_ issue 2 - excel file downloaded after running abap query, i am unable to save or save to computer._x000D_ _x000D_ issue 3 - unable to view files saved on desktops to attaché them to sales order in va02/va03
GRP_0
unable to send or receive email unable to send or receive email
GRP_0
wg: [ticket#2016080878000153] wg: po#4505612440 _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ hallo zusammen,_x000D_ _x000D_ siehe nachstehenden email schriftverkehr, bitte scghhnellstens beheben._x000D_ danke._x000D_ _x000D_ _x000D_ _x000D_ mit freundlichen grüßen / best
GRP_32
not able to access attendance_tool application - ticket reference ticket_no0428293 name:aryndruh language: browser:microsoft internet explorer email:[email protected] customer number: telephone:+91 summary:not able to access attendance_tool application - ticket reference ticket_no1539304
GRP_0
bios einstellung bitte an wzs 60 (wza, m14, m12.18990) bios so ändern das nach netz reset der rechner selbstständig startet. bitte um erledigung durch m. himghtmelreich.
GRP_33
networking issue at customer site _x000D_ _x000D_ received from: [email protected]_x000D_ _x000D_ dear ms. ragsbdhryu,_x000D_ _x000D_ in-line with our telephonic conversation, please find below the following details_x000D_ _x000D_ _x000D_ 1) there are two computers – machine pc and a laptop_x000D_ _x000D_ 2) these two are connected using a lan cable_x000D_ _x000D_ 3) the name of the laptop is visible in the 'my networks' page of machine pc_x000D_ _x000D_ 4) but, the name of the machine pc is not visible in the network of the laptop_x000D_ _x000D_ 5) we are unable to set the domain name and workgroup in settings of control panel_x000D_ _x000D_ _x000D_ please sort this out on priority._x000D_ _x000D_
GRP_19
call routing to german support agents call routing to german support agents was fixed once the workgroup was added and percent allocated
GRP_7
frequent account lockouts frequent account lockouts contact no:- chg1144616 ctask0026859
GRP_0